World's Greatest Boss (Jackie Koch)

Jackie Koch has been in the trenches building the teams that grow companies for over 15 years. She’s hired hundreds of people, navigated countless sticky situations, and earned an MBA along the way. From being deeply involved in the nitty-gritty of team building to now helping others navigate the waters of running a business, she wants to help you avoid the messes she’s had to help clean up.

Listen in and discover insights on leadership dos and don'ts, strategies for effective hiring and team building, and essentials to keep your business in employment compliance. Through solo episodes, guest episodes featuring experts in the field, and candid conversations with her business partner you'll be well on your journey to becoming the World’s Greatest Boss.

In this power-packed episode, we're diving headfirst into the realm of employee benefits, uncovering the cutting-edge trends that entrepreneurial leaders like you should provide to stay ahead of the game. We'll cover the traditional benefit structures and the new and creative benefits offered by other entrepreneurs in various industries.

Great benefits allow you to attract top talent, and create a thriving work environment that propels your business to unprecedented heights of success, tune in to find out what you can do for you employees!

What you'll hear in this episode:

[1:15] What are some of the traditional benefits that businesses typically offer?

[2:50] What are some of the most common benefits that you can offer?

[4:40] What are some of the changes that are happening in the benefits landscape?

[6:15] The second trend to watch is flexible work arrangements. With the rise of remote work and flexible scheduling, employees are looking for more flexibility.

[8:15] Paid parental leave and bereavement leave.

[10:35] The importance of providing health insurance and support.

[13:10] Give your employees time to figure out their new life with a baby.

Listen to Similar Episodes:

KPIs to Track the HR Side of Your Business

How To Properly Support Your Team

Implement These 3 Rituals to Help Your Remote Team Work Better

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Do you pretend to know what "HR" is when you actually don't? I see this with a lot of business owners. They're wearing multiple hats for the company, excelling at them all, but when it comes to human resources, they give me that blank stare of "I'm not exactly sure what I'm supposed to be doing." You aren't alone! In this episode, I define HR for you (and yes, it's more than just compliance, benefits and payroll). But good news! HR can be broken down into nine checklist items that all entrepreneurs should be focusing on!

Listen to Similar Episodes:

Back to the Basics: Establishing Your Mission & Core Values

Employee Development Plans - How to Create Them With Your team

Benefit Open Enrollment - What the Heck is it?

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Freelancers can play a pivotal role in scaling your business. So, let's roll up our sleeves and dive into some game-changing strategies. Navigating the challenges that come with working alongside freelancers is part of the entrepreneurial adventure. From communication hurdles to aligning expectations, we must conquer these obstacles to achieve seamless collaboration. Together, we'll unlock the secrets to effective communication, ensuring that our visions are clearly understood and executed.

Regular check-ins with freelancers are the lifeblood of a thriving entrepreneurial ecosystem. These check-ins not only keep us in the loop but also foster a sense of collaboration and accountability. Join me as we explore the art of effective check-ins, where we'll establish a strong rapport, celebrate wins, and tackle any roadblocks that stand in the way of our entrepreneurial success.

What you'll hear in this episode:

[0:00] Today's Topic: How to Run Meetings with Freelancers.

[2:20] What are some of the major challenges you may encounter with freelancers?

[4:35] What is a "kickstarter meeting?"

[7:00] Tips on scheduling meetings to address issues.

[8:45] The fourth type of meeting is a project and review meeting.

[10:45] Ensure you utilize the appropriate tools for team communication.

[12:40] Emphasizing the importance of regular check-ins.

[14:50] Exploring why freelancers can play a crucial role in your team.

Listen to Similar Episodes:

Building a Successful Business and Hiring Freelancers with Sandra Chau

Tough Conversations and Effective Communication: Insights from Lori Harder

Hiring for Impact: Making the Right Choice for Your Business

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Throughout my career, I’ve noticed five common hiring mistakes that the entrepreneurs, hiring managers, and founders tend to make. I break down exactly what those are and share different tools and strategies that you can put into place to avoid those same issues. I highlight some antiquated hiring and interview approaches that don’t work in today’s employment market, and explain how you can update your processes. I also have some tips for showing up prepared and confident to each interview, and creative ways to find the right person for your team. 

IN THIS EPISODE, I TALK ABOUT:

• How to craft the right job title and description 
• Simple strategies that make is easy for candidates to express interest 
• How to give your employees development opportunities and buy-in during the interview process 
• Why ‘try before you buy’ doesn't really make any sense, especially in an at-will employment state 
• Making decisions based on a candidate’s scorecard and the 80/20 skill set rule 

RESOURCES

• Check out the new Hiring School course at hiringschool.com/join!  
• The Advantage: Why Organizational Health Trumps Everything Else In Business by Patrick M. Lencioni  

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

Visit the Hiring School website: hiringschool.com

Dive in with Cory Charles as we discuss the art of building, motivating, and maintaining successful teams. As business owners and leaders, the challenge often lies not only in hiring the right individuals but also in inspiring and motivating them consistently.

Cory, a renowned speaker, and trainer, shares invaluable insights on creating a cohesive team culture, understanding individual motivations, and the importance of regular check-ins. The discussion delves into strategies for balancing personal care with professional accountability, and how to engage teams in the mission of the organization.

Through a mix of personal stories and professional experiences, this episode promises to equip you with practical tools and perspectives to energize your leadership approach and cultivate a thriving team environment!

What you'll hear in this episode:

[1:15] Creating a cohesive team culture and motivation strategies

[2:15] Cory's journey into entrepreneurship and sales

[10:40] Incorporating team members into the mission

[14:35] The importance of regular check-ins and mindset shift

[17:50] Balancing friendship and leadership in the workplace

[21:20] Encouraging open communication and feedback

[24:50] The role of compensation in motivation

[26:25] Understanding and supporting your team's personal missions

[27:05] The four pillars of effective leadership

[32:55] Building authentic relationships

Listen to Similar Episodes:

156. Master These Three Pillars for a Strong People Foundation

165. Navigating Team Turmoil: Strategies for Effective Conflict Management

167. Should You Be Friends with Your Employees?

* Connect with Cory on Linkedin: https://www.linkedin.com/in/cory-charles/

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

I want to talk about something that's near and dear to my heart as an entrepreneur: how to find and keep great employees. Over the years, I've learned that building a strong team is essential for the success of any business, and there are some key signs that I look for when hiring new team members.

What are the characteristics that I look for? Passion for learning and growing, ability to prioritize urgent and important tasks, passion for the company's mission and vision, and thinking beyond their job description. By looking for these, I've been able to build a strong team of talented individuals who are committed to the success of my business.

What you'll hear in this episode:

[2:46] They consistently hit deadlines, they're proactive in their work, and they're able to effectively manage their workload.

[6:49] They love learning and growing at a reasonable pace. They want to do well in their position.

[10:35] Genuine excitement about where the company is headed and alignment with your mission and values.

[12:55] Thinking beyond their job description. What it looks like and realistic expectations.

Listen to Similar Episodes:

How To Properly Support Your Team

Building a Successful Business from Scratch with Raya Schwartz

What is Human Resources (HR) Anyways?

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

In this episode, Susan Trumpler and I dive deep into the world of influence and sales techniques, with a special focus on mindset and neuroscience. Susan is on a mission to empower women entrepreneurs to find their authentic voice and influence others effectively. She shares principles rooted in neuroscience and psychology that can help you connect with your ideal audience and move them into action.

We kick off the conversation with Susan's journey, where she acquired a business a decade ago and grew it into a success. This experience laid the foundation for her passion project, supporting women entrepreneurs. We discuss how influencing decision-makers is crucial for entrepreneurs, especially in the realms of sales and marketing. One of the key takeaways from our conversation is the importance of understanding the emotional needs and motivations of decision-makers when trying to influence them.

Susan and I explore the concept of storytelling in entrepreneurship and discuss the three main points of friction that can arise during decision-making. Susan offers valuable advice for improving your ability to influence others and she also emphasizes the significance of soft skills, such as connecting with people and understanding their needs, for both personal and professional success.

So, if you're ready to supercharge your influence, sales skills, and entrepreneurial mindset, don't miss this insightful episode with Susan Trumpler. Tune in now and get ready to take your business to the next level!

What you'll hear in this episode:

[0:05] Influence and sales techniques with a focus on mindset and neuroscience

[2:40] Influencing decision makers in entrepreneurship

[8:10] Influencing others through understanding their needs and building trust

[15:00] Influencing senior leaders for business success

[22:20] Sales mindset and growth strategies

[26:10] Overcoming procrastination and mind drama in business

Listen to Similar Episodes:

Harnessing Your Influence with Expert Advice from Vanessa Bohns

Mastering Your Sales Strategy with Heather Wylde

Selling Your Business Through Storytelling with Marisa Corcoran

* Connect with Susan on LinkedIn

* Find more information on her website https://unstoppablewomeninbusiness.com

* Check out Susan's Book: Oh Sh*t I'm In Sales?

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Dive into team building and leadership with entrepreneur turned CEO, Ashley Alderson. Join us as Ashley shares invaluable insights on cultivating the dream team and company culture that you've always envisioned. You'll learn how to empower and train your team for success, all while creating a unique and vibrant company culture.

Throughout the episode, we delve into essential tools for communication and management, ensuring seamless collaboration and productivity within your team. Whether you're a seasoned leader or just starting your journey, this episode is packed with inspiration and actionable advice to help you become the world's greatest boss. Tune in now and unlock the keys to building an intentional company culture that drives success!

What you'll hear in this episode:

[0:00] The struggle of building a dream team

[2:35] Ashley's journey from entrepreneur to CEO

[7:00] Cultivating leadership and learning from mistakes

[12:40] Defining and implementing core values in your team

[18:20] The impact of core values on employee evaluation

[21:00] Building a strong team culture: strategies and expectations

[25:45] Essential tools for effective team communication and management

[29:15] Empowering and training your team for success

[32:10] Inspiration to build an intentional company culture

Listen to Similar Episodes:

Elevate Your Hiring Game: From Culture Fit to Culture Add

How to Motivate Your Team and Build Culture with Cory Charles

Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein

* Connect with Ashley on Instagram https://www.instagram.com/ajalderson

* Get Your Planner at https://boutiquebossstore.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Welcome back to the Hiring School mini series! We're focusing on understanding the impact a particular role will have on my business. This is essential for hiring the right person for the job and ensuring business success.

At the end of the day, it's your responsibility to organize your business and make sure you're able to hire effectively. Don't fall into the trap of copying other companies' job descriptions. Learn how to create your own unique outline of what each job to do with outcomes specific to your business. I've got the best tips and pointers for you!

Join me for the Hiring School mini series for your ultimate guide to finding the best employees for your business. I'm here to help you enhance your hiring process with tips and techniques that are proven to work. From building a strong brand to figuring out who you are as a business, and creating an attractive employer value proposition. Whether you're a startup or an established company, my top tips and strategies will help you attract top talent and create a winning hiring process. If you're ready to bring the right people on board and reach your business goals, join me now for Hiring School!

Listen to Similar Episodes:

The Most Important Hires With Ivan Alo & LaDante McMillon, Co-Founders Of New Age Capital

5 Tips For Onboarding New Employees

Top 3 Things To Know About Hiring Remote

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

* Join hiring school http://joinhiringschool.com/

I'm so impressed by the business today's guest has built and how long she's sustained this entrepreneurial journey. In this episode, Sharon Bondurant shares her leadership journey, provides a wealth of knowledge on recruiting and interviewing, and gives us an inside look at the process she's used to ensuring she finds the best candidates.

Sharon Bondurant is the multi-award-winning owner of Arizona’s leading tech and HR recruiting firm. Sharon is living proof that passion, persistence, and positivity pay off. Sharon started her business in 1998 when her firstborn son inspired her to launch the company from her bedroom floor with a FAX machine, a phone book, and a stack of index cards. Over the course of 20 years, she organically grew her firm to a twice-named Inc 5000 firm that has helped over 5000 people pivot to the work they love. The company has brought in over 40 million dollars to date and continues to be a white glove source in the recruiting world.

Over the last three years, she went through her own personal pivot by restructuring her business to create more flexibility for her and her team, starting a recruiter coaching business, becoming a real estate investor, finding love, and launching a podcast appropriately called "How to Pivot." Her podcast showcases inspiring entrepreneurs, interesting career ideas that may be worth a pivot, sprinkles of Sharon’s own personal pivot, the inside scoop on growing a recruiting firm, and lessons she’s learned from being a business trailblazer.

* Find Sharon on IG sharonbondurant_ig

* Visit her website: www.the-finders.com

* Listen to her podcast, How to Pivot: https://podcasts.apple.com/us/podcast/how-to-pivot/id1514052564

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Today we're diving into the world of freelancers. Integrating freelancers into your business can offer numerous advantages. Their diverse skill set can bring fresh perspectives and innovative ideas to your projects, elevating the overall outcome. Still, it's crucial to understand that there are potentially negative sides to this arrangement. By arming yourself with this knowledge, you'll make informed decisions and optimize the potential of freelancers to drive success in your role as boss.

What you'll hear in this episode:

[1:20] Today's Topic: Freelancers

[4:15] Determining the worker's status as an employee or contractor: The three categories of employment

[6:55] Advantages of integrating freelancers into the business.

[9:05] A project can benefit from the diverse skill set brought by freelancers.

[11:15] Consequences of having a large number of freelancers.

[13:35] Managing expectations: The limitations of freelancers in altering established workflows.

[17:15] Smaller businesses also find freelancers highly beneficial for accessing skills and experience.

[19:00] Emphasizing the importance of understanding the pros and cons of engaging freelancers.

Listen to Similar Episodes:

Building a Successful Business and Hiring Freelancers with Sandra Chau

Behind the Scenes: How To Strategize Your Job Search Like Recruiters Do

Hiring for Impact: Making the Right Choice for Your Business

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Waiting to talk to more candidates might be a huge mistake. Today, we're covering the essential topics in hiring. Together, we'll explore how a hiring rubric can streamline your decision-making and ensure that your interviews are smoother and more effective. I'll share my secrets on using the rubric in interviews to keep things fair and consistent!

But that's not all, we'll also tackle other hiring challenges head-on, giving you practical tips to refine your hiring process. Don't miss out on the valuable resources I've lined up just for you!

What you'll hear in this episode:

[1:20] Why waiting to talk to more candidates is a mistake

[3:10] Creating a hiring rubric

[6:00] Defining candidate qualifications

[11:00] Using the rubric in interviews

[12:40] Overcoming hiring challenges

[17:35] Refining your hiring process

[18:40] Resources

Listen to Similar Episodes:

Crucial Traits for Small Business Hiring Success

Elevate You Hiring Game: From Culture Fit to Culture Add

How to Supercharge Your Business with ChatGPT

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

I’m joined by my dear friend and recruiting powerhouse Molly Anderson. She has 15 years of talent acquisition and recruiting experience and has helped build teams at places like Groupon and Lumi, and now at Mothership. We discuss how she got her start in recruiting and how her background in improv, comedy, and writing has served her in this industry. Molly highlights what leaders of small businesses can do to improve their hiring process, current trends she’s seeing in the job market, and what candidates are looking for in potential companies, regardless of the size of an organization. Molly also explains the difference between tech and non-tech recruiting and shares her top tips for people looking to hire right now. 

IN THIS EPISODE, WE TALK ABOUT:

• The matchmaking aspect of hiring and recruiting 
• The types of communication skills that are crucial for business leaders 
• The roles that are the hardest to fill right now 
• Why having a LinkedIn page is necessary for hiring and recruiting
• The baseline benefits that Molly is seeing most employers offer 
• Trends in remote working stipends, retirement funds, and wellness packages 

CONNECT WITH MOLLY

Message Molly on LinkedIn: Molly Anderson 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

ABOUT MOLLY

Molly Anderson is a badass recruiting professional who fell into recruiting completely by accident. In her 15 years of recruiting she has worked within tech and startups of all sizes, recruiting for roles from entry to VP level. Currently she works in freight tech recruiting for Mothership. The best part of her life is her two year old daughter who has no idea what recruiting is, let alone what a job is.

We’re seeing a major labor market shift towards the gig and freelance economy, and no one knows that area of hiring better than Lisa Cumes. She’s a hugely successful freelance copywriter, scaled her business to include a team of copywriters and contractors, and she now specializes in helping other freelancers build thriving brands. 

We get into everything from what types of projects lend themselves best to freelance work, how to utilize different platforms like Upwork, and what her approach is for test projects. Lisa shares the pros and cons of Upwork from both the client and freelancer side, and breaks down exactly how she scaled her business as a copywriter. Lisa gets real about the lessons she’s learned when it comes to freelancing, and she also breaks down exactly how she weeds out the candidates that aren’t the right fit. 

IN THIS EPISODE, I TALK ABOUT:

• When to hire an employee versus a freelancer 
• The four main payment structures for freelancers on Upwork
• The reality that a lot of people don't talk about when they dream of quitting their job and becoming a freelancer
• Tools for perfecting your sales pitch and making sure that your proposal gets seen by clients 
• Lisa’s advice for people who want to start freelancing or scale their existing operation 

CONNECT WITH LISA 

Follow Lisa: @lisacumes 

Check out Simple Story Solutions: simplestorysolutions.com

Learn more about Full Thrive Freelancers: fullthrive.co 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

GUEST BIO

Lisa Cumes is a freelance copywriter and StoryBrand Guide who has built a multiple 6-figure, online copywriting agency, over the past 4 years. Last year she shifted and scaled her business by bringing on a team of other copywriters to help more businesses and personal brands simplify their message and streamline their content marketing. 

She also has a passion for helping freelancers stop hustling and start building thriving full time businesses. As a mom of 3 kids, she knows how to navigate mommy guilt, actually be productive working from home and coaches other freelancers through Full Thrive Freelancing with online courses, coaching and free training focused on leveraging the Upwork Platform. 

We all have career goals that we wish to attain. However, having too many aspirations might be detrimental to accomplishing them. In today's episode, Jackie is joined by Kate Erickson to discuss how to create your goals in a way that allows you to reach them, as well as what measures you should adopt in your business team to help them achieve their goals. If you have large ambitions you want to attain but are having trouble doing so, the information in this podcast will guide you through the process.

Listen to Similar Episodes:

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

Incorporating personal development tools into your business and culture

Getting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution

*Check out the Freedom Journal: https://thefreedomjournal.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

In the world of remote work, a regular one-on-one meeting is so critical and so important to make sure you're keeping in touch with your team members. Not only is it a great way to help you build alignment and help them develop, but it also allows you to get to know them personally, which is strongly valued by staff. One-on-ones give you a set-in-stone place where you share information and communicate honestly and openly with your team members. In this episode, I share my top tips for having effective one-on-ones and prepare you to ask the right questions that will help coach your staff to their own answers.

IN THIS EPISODE, I TALK ABOUT:

• How in the world of remote work, a regular one-on-one meeting is so critical and so important to stay connected to your staff
• How you can train your staff to save non-urgent questions for your 1:1s and avoid numerous emails
• How to get out of the habit of answering questions for your staff and solving their problems for them, and instead help each of your team members come to solutions on their own
• How to make sure 1:1s go beyond a status update and into honest conversations around an employee's performance and their development goals

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

In the last episode, we talked about the SIMPLE and easy way of tracking your team's happiness. In today's episode, I am joyed to be joined by one of my former bosses, Lyndal Larkin. We will be diving into the topic of quiet quitting; the reasons why it happens, how to avoid it as a boss, and the experiences that both Lyndal and I have had with it.

Lyndal Larkin is an accomplished and passionate Leadership Development Expert and Executive Coach. She has spent the past 20+ years as an HR executive in diverse industries ranging from early and mid-stage tech start-ups to luxury hospitality and global retail. As a high-energy and collaborative thought partner, Lyndal's passion is supporting organizations to build Ready-Now Leaders with deliberate strategies, systems, and skills. She currently does this by supporting Founders, CEOs, and the C-Suite with bespoke leadership team programming and resulted-focused executive coaching. She also leads Mastermind groups focused on supporting, celebrating, and accelerating the development of women leaders.

Lyndal holds a bachelor's degree from the University of Washington. She received her executive coach training from CTI and is a certified Myers-Briggs, 7 Habits, and Korn Ferry Leadership Architect and 360 Assessment practitioner. She also recently completed her coaching certification from the Asian Leadership Institute as well as a certificate in Workplace Diversity, Equity, and Inclusion. Lyndal resides in Los Angeles. In her free time, she is honored to serve as a governing board member of a local non-profit, LA's BEST, and adores travel, cooking, and entertaining family and friends.

Find Lyndal Larkin at:

Email: lyndal@larkinleadership.com

Website: www.larkinleadership.com

Insta: @larkinleadership

LinkedIn: https://www.linkedin.com/in/lyndal-larkin/

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

We're diving into the world of workplace generational stereotypes. Join us as we explore each generation in today's workplace and discover valuable insights about why and how each generation tends to show up in the world and workplace.

Get ready for a fresh perspective, as we share some of the best ways to support and lead your team members who may fall into some of these generations.

But that's not all – we'll also take a look at how to lead and manage team members from each generation in a way that incorporates their unique perspectives and strengths to help bring out the best in every team member.

This episode is packed with insight and actionable advice, whether you're an experienced boss, a new leader, or just curious about modern workplace dynamics. Tune in now to learn how to navigate generational stereotypes to unlock your team's full potential.

What you'll hear in this episode:

[1:45] Introduction to generations currently in the workforce

[2:25] Factors that contribute to how members of each generation show up in the world and work

[3:30] Baby Boomer stereotypes

[4:00] Gen X stereotypes

[4:40] Millennial stereotypes

[5:25] Gen Z stereotypes

[6:20] How manage and lead team members from each generation

Listen to Similar Episodes:

How to Properly Support Your Team

How to Maximize Your Strengths (and Your Team’s!)

Diversity and Inclusion - Best Practices for Small Businesses

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Tailoring your leadership approach to your team members can transform your team beyond recognition! In this episode, I share the dynamic Skill vs. Will Matrix and how it can be utilized to support your team as they change and your business evolves.

Join me as we uncover the intricacies of understanding the four quadrants of this matrix and how it can revolutionize your leadership style. We'll discuss effective strategies for managing different employee types, recognizing the importance of intrinsic versus extrinsic motivation in driving team performance.

No matter where your team falls on the Skill vs. Will Matrix, this episode equips you with practical insights on leveraging their qualities to lead your team to success. Tune in now to discover how you can become the ultimate leader your team needs!

What you'll hear in this episode:

[0:00] Tailoring your leadership approach to your team members

[2:00] The skill vs. will matrix

[5:15] Understanding the four quadrants of the matrix

[8:55] Strategies for managing different employee types

[14:00] Intrinsic vs. extrinsic motivation

[16:50] Using the matrix to lead your team

Listen to Similar Episodes:

165. Navigating Team Turmoil: Strategies for Effective Conflict Management

160. Strategies for a Positive Workplace with Aisha Marshall

156. Master These Three Pillars for a Strong People Foundation

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Are you a new boss who's feeling overwhelmed and unsure of how to become a changemaker within your business? Don't worry! Our guest today, Alex Budak, literally wrote the book on being a changemaker and driving meaningful change.

During our conversation, we discuss the traits that successful changemakers possess, such as the ability to listen, collaborate, and persevere in the face of resistance. We also talk about how to turn cynics into champions and the importance of empathy and communication in achieving this.

As a new boss, you may feel overwhelmed by the fear and uncertainty that comes with driving change. But don't let that stop you! We offer practical advice on how to engage your employees in proactive ways and create a culture of experimentation and learning within your organization.

We also tackle the question of how long it takes for leaders to start implementing these strategies. We urge you to stay committed to your vision and goals, even in the face of resistance, and emphasize the importance of patience and persistence. As an entrepreneur and a leader, you have the power to create meaningful change within your organization and community.

What you'll hear in this episode:

[2:10] Introduction to Alex Budak

[2:40] What is a changemaker?

[5:10] Alex’s aha moment 

[7:45] Jackie’s aha moment

[11:15] What are the core concepts you implement in your teaching?

[14:30] Is there any hope of converting a cynical person into a champion of change?

[20:20] Traits of an inclusive leader

[24:15] How do you really become a changemaker?

[26:55] Where to connect with Alex.

Listen to Similar Episodes:

Your Leadership Will Evolve as Your Business Does with Anthony Trucks

Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel

Developing a Leadership Mindset with Zach Arend

* Connect with Alex on LinkedIn https://www.linkedin.com/in/alexbudak/

* Check out Alex's book https://www.changemakerbook.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Are you looking for practical steps you can take to see a change in your human resources process? Tune into this episode to hear some of my favorite tools for running your business, taking care of your team, and helping you with all of the different HR tasks every entrepreneur is responsible for like payroll, benefits, team communication, and accountability.

Softwares that I think every business should have:

Time tracking: Toggl Track

Project management: Asana, Airtable

Document Sharing: Google Workspace

Instant Messaging: Slack

Applicant Tracking System: Workable

Payroll Software: Gusto, Rippling, Bob

E-Signature: HelloSign

Company Culture and Engagement Survey: Office Vibe

Listen to Similar Episodes:

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

Diversity and Inclusion - Best Practices for Small Businesses

Back to the Basics: When are you Financially Ready to Grow a Team? with Shannon Weinstein

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

In this episode, I have the privilege of speaking with Rachel Greiman, a successful entrepreneur who discovered her passion for the business side of things after starting her career as a photographer. Rachel shares her experience of working through different seasons and the challenges that come with being an entrepreneur.

One of the biggest hurdles was learning to trust others to do the work she once did. She eased into delegating tasks while building trust with her employees, which is crucial in running a successful business. We also talk about how being a business owner can impact personal relationships, and Rachel provides valuable insights and advice for those facing challenges like these.

Rachel's story offers valuable lessons for anyone starting or running a business. Learning to delegate and build trust with your team is essential and it's important to prioritize personal relationships to maintain a healthy work-life balance.

What you'll hear in this episode:

[4:20] How she enjoyed the business side of being a photographer

[7:15] Different seasons and the ups and downs of being an entrepreneur

[12:30] How to ease into allowing other people to do the work you once did

[15:55] Being direct with your employees so they knew what to do when you delegate tasks

[19:15] Family and personal relationship commitments

[28:10] Advice for those that are going through a challenging time personally while running a business

[33:40] How to connect with Rachel

Listen to Similar Episodes:

How to Maximize Your Strengths (And Your Team's!)

Building Your Employer Brand: Why Your Values and Purpose Matter

How to Strategically Receive, Utilize, and Handle Feedback from Your Team

*Connect with Rachel on IG https://www.instagram.com/greenchairstories/?hl=en

*Check out her website for more information on her services https://greenchairstories.com/

* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

You're in for a treat today with this episode! I'm joined by my best friend and entrepreneur extraordinaire, Lori Harder, to talk all things business!

As entrepreneurs, we know how important it is to have the right team in place. Lori shares her insights on the evolution of the hiring process and how to find the best fit for your company culture. We talk about the importance of effective communication and handling tough conversations with employees in a professional setting.

Our conversation also dives into the high-level discussions that entrepreneurs are having about their teams. We share advice from our own mentors that we wish we had listened to earlier in our careers and discuss the concept of becoming a boss accidentally. We're excited to offer our personal stories and reflections on our experiences as bosses and entrepreneurs.

What you'll hear in this episode:

[2:30] Lori's background.

[3:40] The paramount importance of HR in your business 

[6:25] How Lori got into business.

[7:20] Did she ever think she wanted to be a boss?

[8:50] What she thought being a boss was like vs. what it's actually like. 

[10:00] The evolution of your hiring process.

[14:00] Getting deep with potential candidates to find the best fit.

[17:05] Did she ever think she had to be buttoned up and professional all the time?

[18:50] How have her communication skills evolved to have those tough conversations?

[24:03] What conversations are high-level entrepreneurs having about their teams?

[30:20] Advice from her mentors that she wishes she had acted on sooner.

[36:55] Becoming a boss accidentally. 

Listen to Similar Episodes:

Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel

Developing a Leadership Mindset with Zach Arend

The Most Important Hires With Ivan Alo & LaDante McMillon, Co-Founders Of New Age Capital

* Connect with Lori on IG @loriharder

* Check out Lori's amazing podcast Earn Your Happy

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

I'm thrilled to welcome Alex Kehayias, founder of Mosey. Join us as we dive into his entrepreneurial journey and the fascinating impact of Mosey on automating compliance. We'll explore how Alex's experiences have shaped the mission and mechanics of Mosey, with a focus on simplifying and automating compliance for businesses worldwide.

Discover the importance of effective people management in entrepreneurship and how Alex has built a high-performing remote team at Mosey. Throughout our conversation, we'll shed light on the challenges and triumphs of navigating compliance in today's fast-paced business landscape.

Whether you're an aspiring entrepreneur or a seasoned business leader, join us as we uncover the secrets to creating a workplace culture that thrives on kindness and performance!

What you'll hear in this episode:

[2:30] Alex's entrepreneurial journey and lessons from working at Stripe

[6:05] The importance of people management for entrepreneurs

[10:30] Building a high-performing and kind team at Mosey

[16:15] The mission and mechanics of Mosey: simplifying compliance

[19:45] Personal experiences and the broader impact of Mosey

[24:25] Advice for entrepreneurs on compliance and leadership

Listen to Similar Episodes:

How to Master HR Practices and Compliance in Your Business This Year

Back to the Basics: Your Compliance Checklist

Do You Need Worker's Comp Insurance?

* Connect with Alex on LinkedIn https://www.linkedin.com/in/alexkehayias

* Find more information at https://mosey.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Get ready to unpack the critical updates to labor laws for U.S. businesses! I'll provide essential compliance strategies to ensure your business stays on top of these changes. I'll simplify the complex world of employee payments, distinguishing between salary and hourly bases, and we'll explore the nuances of navigating overtime and minimum wage laws effectively.

You'll learn the ins and outs of correctly classifying your employees as I guide you through the essential criteria for exempt employees and share my best practices for managing non-exempt staff effectively. I'll also address the risks of misclassification and share robust strategies to ensure your business remains compliant!

What you'll hear in this episode:

[0:00] Update on new labor laws for U.S. businesses

[0:55] Understanding employee payment: salary vs. hourly

[4:25] Navigating overtime and minimum wage laws

[7:25] The exempt employee criteria: salary and duties

[9:50] Upcoming changes to federal minimum salary requirements

[12:00] How to correctly classify your employees

[14:55] Best practices for managing non-exempt employees

[17:50] Addressing misclassification and compliance strategies

[22:50] Ensuring compliance and effective leadership

Listen to Similar Episodes:

Back to the Basics: Your Compliance Checklist

Unveiling Your Team's True Potential With Time Tracking

Salaried Vs. Hourly Hiring

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Today, we're diving into a topic that hits close to home for many of us - overcoming imposter syndrome in leadership roles. As CEOs and founders, we often find ourselves grappling with this gnawing feeling of being unqualified or not measuring up, despite all of the evidence to the contrary.

In this episode, I'll share my personal journey of struggling with imposter syndrome as a leader. Like many of you, I used to overwork myself, thinking that the more I did, the more I could prove my worth. It's a vicious cycle, but I've learned that embracing imperfections and acknowledging impostor syndrome is the first step to overcoming it.

We'll explore the common obstacles that leaders face when dealing with imposter syndrome, from the fear of feedback to the tendency to overcompensate and overthink every communication. I'll also share some practical strategies to combat these challenges. We'll talk about reframing our thoughts, challenging those negative beliefs, positive affirmations, and why I prefer a realistic approach over relying solely on positive affirmations.

We'll also dive into the idea that impostor syndrome may never fully disappear, but becoming more aware of it and shifting our mindset can certainly help manage it more effectively. If you've been dealing with imposter syndrome alone, tune in for support and practical guidance!

What you'll hear in this episode:

[0:45] How imposter syndrome occurs

[1:50] Embracing imperfections and impostor syndrome

[3:35] Strategies to help overcome imposter syndrome

[7:05] Importance of talking to a mentor or peer for support

[8:35] How Documenting achievements and positive feedback can help manage imposter syndrome

Listen to Similar Episodes:

Unlocking Your Full Potential as a Boss with Self-Leadership Skills

Mastering Delegation to Empower Your Team

Unlocking Your Full Potential as a Boss with Self-Leadership Skills

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

You've probably heard the buzz around Zoom's hybrid work schedule and the debates it's sparking. Is this the end of fully remote work? The short answer is no, and I'm here to share some eye-opening insights on tailoring your very own remote work formula!

Remote work comes in various flavors - flexible hours, satellite offices, you name it. The main aim of this episode is to guide you in creating a remote work strategy that works perfectly with your team's needs. Flexibility is the buzzword, as more and more people seek adaptable work arrangements. Imagine your team synced up, despite having diverse schedules. The trick? A structured framework to ensure everyone's present when needed.

Now, let's talk testing. Want to dip your toes into remote work? Consider flexible hours, dynamic schedules, or even satellite offices as trial runs. Yes, that company organizing events in one location can also benefit from the remote work trend. Here's the key - communication. Openly share your remote work plans, discuss the 'why' with your team, and embrace the success stories of companies that have already aced remote work.

Ready to transform your work culture? With real-world examples and expert advice, we're uncovering the avenues to redefine how businesses thrive in today's ever-changing landscape.

What you'll hear in this episode:

[2:05] The different types of remote work options.

[5:20] Flexible work arrangements.

[7:00] How to test out remote work.

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

We're excited to have Raya Schwartz, a seasoned entrepreneur with a wealth of experience in building and growing a successful business, on the show today. She is the founder of Flirt Wax Bar (now known as Flirt Aesthetics), a business she started at just 23 years old. Over the past 10 years, Raya has navigated the challenges of entrepreneurship, including building a team and establishing a storefront location.

Raya shares valuable insights from her journey, including the lessons she's learned along the way and the challenges she's faced. Listen in as she talks about her experience starting her business from scratch in Tampa, Florida, where she didn't know anyone, and the setbacks she faced, including being kicked out of her storefront location. Despite these challenges, Raya persevered and ultimately created a life by design as a successful entrepreneur. If you're an entrepreneur looking for guidance and inspiration, this episode is a must-listen!

Listen to Similar Episodes:

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

Using Human Design to Build the Right Team with Stacy Gissal

Incorporating personal development tools into your business and culture

*Connect with Raya on IG @bosses_in_beauty

*Check out Raya's website for more information on her coaching https://www.bossesinbeauty.com/blueprint

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

In this episode of World’s Greatest Boss, we dive deep into the world of hiring with an entrepreneurial powerhouse, Jonathan Porter-Whistman. Jonathan shares his key hiring insights and strategies that have paved his way to success.

We explore the critical importance of employer branding and how it can transform your business from the ground up. Jonathan reveals the secrets to building successful teams and the effective interview techniques he swears by. We delve into the non-negotiable skills every hire must possess and the pivotal role feedback plays in every position. Jonathan's unique techniques for stress testing candidates and observing their behavior provide a fresh perspective!

But that's not all! Jonathan enlightens us on the revolutionary role of AI in recruiting! And for those looking to speed up their hiring process, he shares his tips on compressing the hiring timeline without sacrificing quality.

What you'll hear in this episode:

[0:50] Meet Jonathan Porter-Whistman

[1:20] Key hiring insights and strategies

[6:05] Jonathan's entrepreneurial journey

[7:05] The importance of employer branding

[11:25] Building successful teams

[15:35] Effective interview techniques

[20:25] Non-negotiable skills in hiring

[22:45] The importance of feedback in roles

[23:30] Techniques for stress testing candidates

[24:30] Observing candidate behavior

[27:50] The role of AI in recruiting

[33:05] Building performance fingerprints

[35:40] Custom data models for companies

[38:30] Compressing the hiring timeline

Listen to Similar Episodes:

Embracing Innovation and AI with Jim Carter

Elevate Your Hiring Game: From Culture Fit to Culture Add

Using Personality Assessments for Hiring with Adrian Koehler

* Connect with Jonathan on Facebook https://www.facebook.com/jon.whistman/

* Find out more on Jonathan's website https://whohire.com

* Order Jonathan's Book The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Jackie is joined by one of her course collaborators, Jasmine Jonte, to discuss outsourcing, the best way to begin creating an international team. They'll also discuss their individual experiences with outsourcing, their initial approach to outsourcing, and changes they would make next time around when working to create an international team through outsourcing. If this is an avenue that you are considering in your business, this episode has all the information you need!

Jasmine Jonte helps experts turn brain dumps into world-class programs! Her Done-For-You Course Creation agency takes care of everything - from the big picture promise down to the last worksheet download. They're on a mission to make learning simple and fun for 10 Million students while saving 100+ hours for every course creator they partner with!

Coupling her teaching experience with business savvy and management skills, you’ll want her to do the heavy lifting when building or upgrading your online programs!

*Connect with Jasmine on IG @jasminejonte

*Find more information about Jasmine and her services https://www.jasminejonte.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Today, we're tackling the often-confusing world of hiring assistants for business growth. You've seen those tempting social media posts, but how do you do it right? First, let's clear up the virtual vs. actual administrative assistant confusion. Think of your business as an airplane: leadership is the engine, growth activities are the wings, and operations/HR/finance are the tail end keeping it all balanced. Like an airplane needs a clear roadmap, you need a clear plan for hiring.

Now, for virtual assistants, setting up the right systems is key. I'm sharing the tools I use for effective delegation, communication, and security. If you're wondering when the right time to hire an assistant is, I'm sharing my go-to advice. Never forget, that investing in your assistant's success, building a strong relationship, and providing context are all part of the journey. You should treat them as a strategic partner, not just a task-doer. Get ready to level up your business with this game-changing episode!

What you'll hear in this episode:

[0:00] When to hire an assistant in a business.

[4:25] Hiring an assistant for business growth.

[8:50] Setting up systems for virtual assistants.

[13:05] Hiring an executive assistant for business growth.

[17:35] Hiring an assistant for business growth and success.

Listen to Similar Episodes:

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Making Your First Hire? Here's How to Nail It!

Scaling Smarter: Conquering Three Common Habits that Hinder Business Growth

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

In last week’s episode, I explained how to determine what you need to hire for, and today I’m sharing my formula for how to figure out who can fulfill that role. I have a rubric on setting expectations for responsibilities and outcomes, expertise and skills, and core values. Instead of just copying and pasting a job description that you see online, this rubric will help you assess potential hires for traits that are specific for your business. I give examples of each category and dive into how you can use this rubric for your tracking progress and conducting performance reviews. Listen in to learn more about defining and clarifying who you need on your team. 

IN THIS EPISODE, I TALK ABOUT:

• Why you shouldn’t use generic job descriptions to guide your hiring process 
• My signature role rubric that defines the ideal candidate 
• Creating a framework for onboarding and team integration 
• Why you should be thinking in terms of hiring for 12-18 month stints 
• Determining traits and qualities that you’re not willing to teach 
• How to use your role rubric for check-in meetings 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

Jackie Serviss is a seasoned Human Resources Executive and Certified Executive Coach (CEC) with over a decade of experience assisting leaders in aligning people strategies and talent acquisition best practices to scale their organization. As a business owner and people strategist, Jackie leverages her leadership and integrated approach to drive strategy around talent planning and forecasting, organizational design, leadership development coaching, change management, and staffing services.

Jackie has a passion for driving sustainable business growth through the power of people by focusing on strategic partnerships with leaders to drive results, build teams, and create sustainable impact. I invited Jackie on the show to share her expertise on making the jump into a leadership role. We dive into what it's like to step into being an entrepreneur, some of the lessons you'll learn along the way, and the mindset struggle you may face when you realize YOU'RE the boss now.

* Find Jackie on IG @jackieserviss

* Visit her website: jackieserviss.com/home

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Going from a corporate background in hiring experts and building teams to launching your own small business has its advantages, but there’s always more to learn when you’re starting from the ground floor. Nobody knows this better than today’s guest, Kelly Kussman, the founder of Cayla Gray, a luxury perfume and candle company. Kelly went from having endless HR support at PetSmart to now navigating the world of contractors, freelancers, and virtual assistants on her own. Luckily, she has solid interviewing skills and has been able to adapt her hiring practices to find the perfect candidates. 

We discuss how her priorities have changed now that she’s a small business owner, what her go-to interview questions are, and the number one trait that she looks for in a candidate, regardless of what the role is. Kelly shares her top team building tips for other solopreneurs and explains why it’s important to start with generalists at the beginning of your hiring journey. 

IN THIS EPISODE, I TALK ABOUT:

• What inspired Kelly to take the leap and go all-in on Cayla Gray 
• The lack of interview training across industries 
• Who Kelly’s first hires were and who she’s brought on as the business has grown 
• The importance of weaving in projects or activities during the interview process
• Kelly’s favorite question to ask during an interview 
• Where Kelly goes to find candidates 

CONNECT WITH KELLY

• Follow Kelly: @kelly_ward_kussman 
• Follow Cayla Gray:@caylagrayco 
• Shop Cayla Gray: caylagray.com 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

I recently read that 52% of interviewers make their decision about a candidate within five to 15 minutes of an interview starting. If someone is coming to a conclusion that quickly, it’s clear to me there’s a lot of unconscious biases at play in their interview process. All humans experience bias, but I have a few key tips to reduce your preconceived notions and make smarter hiring decisions. I break down the eight common interview biases that creep up when we’re interviewing candidates and explain how having a hiring plan in place can help you avoid falling into those traps. I also share a preview of my new hiring course that I’m launching very soon! 

IN THIS EPISODE, I TALK ABOUT:

• How setting up a structured hiring plan helps you reduce biases that are specific to the interview process
• Why we should never make assumptions about someone based on their age 
• Surprising ways that the education and experience biases might show up during an interview 
• What the ‘halo’ and ‘horns’ effects are 
• Learning how to look out for green flags instead of going into an interview with a skeptical mindset 
• Exciting news about my upcoming hiring course  

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

I have a quick reminder for you today when it comes to the world of workplace wellness. As a business leader, you might be wondering how you can create the right conditions for your employees to prioritize their well-being and today I'm here to share my take!

We'll explore the importance of leading by example as a boss. I'll share some personal insights on how to strike that delicate balance between pushing for peak performance and ensuring your team's well-being. There are a few key steps you can take to perfect the conditions for both individual and team well-being, ultimately boosting overall productivity and morale!

So, if you're ready to empower yourself with strategies that will transform your leadership style and create healthier, happier employees, dive in!

What you'll hear in this episode:

[0:10] Workplace wellness and personal responsibility.

[2:00] Creating conditions for employee well-being.

[3:30] Prioritizing self-care for business leaders.

[5:10] Prioritizing self-care in the workplace.

[7:05] Setting up conditions for team well-being and performance.

Listen to Similar Episodes:

Transforming Your Workweek for Success: Work Less, Achieve More

Creating a Refreshing Company Culture from the Start with Greta Schmid

Rising Above Imposter Syndrome in Leadership Roles

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

I recently read a study that found 11% of people change their minds after signing an employment offer. There are so many factors that go into that, but how can you help your new hires feel excited and solid in their decision so that they don’t back out before the first day? I’m sharing my top five tips for creating a seamless onboarding process, including how to prepare beforehand and what to do during their introduction week. I share stories of processes that I’ve seen work really well (and some...not so much), and what I recommend for virtual onboarding. 

Listen in to learn more about how to create an efficient and effective onboarding process. 

IN THIS EPISODE, I TALK ABOUT:

• How to give your new hire an opportunity to prepare for their first day 
• My favorite way to kick off the first day and set expectations 
• My recommendation for how often you should be meeting with your new employee during their first week 
• Ideas for getting the company together to introduce the new team member 
• Why I like the employee ‘buddy system’ 
• Tools for getting your training videos, SOPs, and industry information organized before your new employee starts 
• Why you should schedule 30, 60, and 90-day check-in meetings immediately 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

What's the real cost of leadership and how can you navigate it effectively? Leadership isn't just about holding a title—it's about cultivating habits that drive success and growth for your team. Today, I'm breaking down three essential habits every great boss needs to master.

I share the power of setting clear expectations, having consistent one-on-one meetings, and providing regular feedback. When your team knows exactly what's expected and you've built a strong relationship with them, they can hit those targets with confidence and precision. When done right, these habits can transform your team’s performance!

Tune in to learn how to hone these three habits and elevate your leadership game to make you the boss everyone wants to work for. Trust me, you won’t want to miss this one!

What you'll hear in this episode:

[0:05] The Cost of Leadership

[0:45] Three Essential Habits for Bosses

[3:55] Habit 1: Setting Clear Expectations

[7:25] Habit 2: Consistent One-on-One Meetings

[11:35] Habit 3: Providing Regular Feedback

Listen to Similar Episodes:

Navigating Team Turmoil: Strategies for Effective Conflict Management

The Secrets of Building an Intentional Culture with Robert Glaze

Compliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Contracts are essential for freelancers and clients alike. They establish clear expectations and protect all parties involved. To create a well-drafted contract, focus on key components like project scope, deliverables, intellectual property rights, confidentiality clauses, and dispute resolution mechanisms. I'll break down these essential elements in today's episode, equipping you with the knowledge to craft robust agreements.

Get ready to learn how to draft comprehensive agreements, prioritize the scope of work, address payment terms, and embrace contracts as a vital tool across your business!

What you'll hear in this episode:

[0:06] The importance of having contracts at the front for freelancers.

[1:58] Why having contracts in place for freelancers is so important.

[3:46] What constitutes a well-drafted contract?

[5:38] Clear definition of the scope of work should be the first priority.

[7:27] Payment terms hold utmost significance.

[10:30] Even freelancers can be required to sign contracts.

Listen to Similar Episodes:

The Chief of Staff Role and What It Really Means for Your Business with Mackenzie Lee

Hiring the Right Team with Kacia Ghetmiri

How Do Find (And Keep) Great Employees?

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

How many days is your work week? The typical work week for most people tends to be five days, Monday through Friday, but is that the right work week for you? Up until 1926, when Henry Ford implemented the five-day, 40-hour work week, people in factories were averaging 100-hour weeks! Now of course I don't think 100-hour work weeks are right for anybody, but sticking to the typical five-day work week may also not be suited for everybody. Figuring out whether or not the five-day work week is seeing where your business's efficiency and productivity are at it's best.

Listen to Similar Episodes:

Employee Development Plans - How to Create Them With Your team

How to Lead Your Team During The Holiday Season

Back to the Basics: How to run effective meetings and get shit done

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

We're diving into a topic that's critical for the success of small businesses and startups: hiring the right people. Whether you're a seasoned entrepreneur or just stepping into the world of business ownership, this episode is a must-listen! I can't stress enough how important it is to hire candidates with the right traits, regardless of their experience in your industry. In this episode, we'll explore four crucial traits that are essential regardless of industry experience. I firmly believe that successful hires in small businesses and startups share these qualities, as they enhance team agility and efficiency.

I'm talking about versatility, tech-savviness, nimbleness, and initiative! We'll talk abou why these are so crucial for your business and how you can assess these traits in potential hires. Crafting questions focused on versatility, tech-savviness, nimbleness, and initiative is key. We'll also share practical exercises to evaluate tech savviness and initiative, like video projects and social media improvement tasks.

But there's more! After this episode, you'll know how to assess whether a candidate was "pulled" or "pushed" out of their previous jobs. So, if you're eager to build a top-notch team for your small business or startup, don't miss this episode, Your dream team is just a listen away!

What you'll hear in this episode:

[4:35] Core traits for small business success

[11:00] Interview tips to assess core traits

[11:55] Tips on how to access for skill versatility

[14:10] Tips on how to access for tech-savviness

[16:25] Tips on how to access for nimbleness

[17:10] Tips on how to access for initiative

[20:36] Toolbox to help you make better hiring decisions

Listen to Similar Episodes:

How to Determine WHO You Need to Hire

Why Hiring Matters

Scale Your Business: Hiring and Scaling Tips from Sharon Bondurant

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Is there somebody in your business that you just have to get rid of, but you don't know how to go about doing that the right way, or maybe you don't know if it's the right time to let them go? Today Karly will be joining us to specifically talk about how to properly terminate somebody from your business and more specifically the details that go into that process.

Karly Wannos is a Florida employment attorney and is the owner and founder of The Wannos Law Firm. She partners with businesses to help navigate their business needs while providing practical legal advice, counseling, and training in furtherance of the prevention of employment lawsuits.

Karly also provides individualized consulting services to companies needing guidance on employment matters such as hiring, firing, and employment audits to make sure the company is in compliance with employment laws. Karly is a workplace investigator, mediator and also the host of The Employment Experience Podcast, where she discusses current HR and employment law topics. Karly also is the creator of several on-demand self-paced courses for HR Professionals and supervisors on best practices to avoid employee dispute and lawsuits.

Check out Karly's links!

Employer's Termination Checklist: https://www.karlywannos.com/terminate

 How to Determine Severance Amount: https://www.karlywannos.com/severance 

Severance Agreement Legal Template: https://www.karlywannos.com/separation-agreement%20Template 

 Legal Agreement Templates and Employment Law Training: www.karlywannos.com

The Wannos Law Firm, P.A. www.wannoslaw.com

Karly's Social Accounts - Instagram and Linkedin

Listen to Similar Episodes:

19: Employee Appreciation - How to Acknowledge Your Team

21: Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

26: Legal Implications of Becoming a Boss with Ashley Herd

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Many people expect HR professionals to know the perfect way to approach remote work but we're really figuring this whole thing out right alongside you. I can't say I've perfected it but I have done a lot of reading and research on the matter. So how do we do this best? I'm going to be sharing some of my favorite tools, exercises, and rituals for remote work!

First and foremost, it's okay to give yourself some grace. You don't know what you don't know, allow yourself to test and try to see what works best for your business. Then, in order to make virtual work better, you have to get intentional with it! It's not as simple as just moving your workplace norms online, because as we've all realized, this doesn't quite work.

As you consider which rituals may work best for your team, you want to make sure the goal is clear. You also want to think about time and set a clear meeting cadence so that people aren't getting distracted or bored.

Listen to Similar Episodes:

11. Employee Development Plans - How to Create Them With Your team

13. Employee Satisfaction - Simple and Easy Way to Track Your Teams Happiness at Work

14. Quiet Quitting: What is it? Should You Be Worried About it? with Lyndal Larkin

* Purchase a copy of Rituals for Virtual Meetings: https://tinyurl.com/remoterituals

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

First, we'll tackle the question of when it's the right time to hire someone for your business. I'll provide key indicators and considerations to help you make an informed decision that aligns with your needs and goals. Then, to ensure a smooth hiring process, creating a comprehensive task list is essential. I'll guide you in prioritizing and delegating responsibilities effectively to new team members, enabling you to stay organized and focused on achieving your business objectives.

Seeking support is crucial for your business's growth and success. Today I'll explore various avenues where you can find valuable assistance, such as industry-specific networks, professional associations, and mentorship programs. Building a strong support system will provide you with guidance and resources to overcome challenges.

If you're considering hiring a virtual assistant, I'll share insights on identifying the optimal moment to do so and practical tips for making the most of this role. I'll also provide actionable advice on leveraging freelancers effectively to meet your immediate business needs while optimizing your budget.

Finally, I'll stress the importance of establishing a solid foundation by signing contracts with your team members. I'll outline the key elements to include in employment contracts and offer practical tips for maintaining a professional and mutually beneficial working relationship.

What you'll hear in this episode:

[0:05] If you're considering hiring for the first time into your business, what steps should you take?

[2:25] Transitioning from being a solopreneur to an entrepreneur: How to make the leap.

[7:15] How can you determine if it's time to hire someone for your business?

[9:05] Create a comprehensive list of tasks you need to accomplish in your business.

[14:00] Identifying the right moment to hire a virtual assistant.

[16:30] Where can you seek support for your business?

[20:30] How to use freelancers to help you get started with recruiting.

[22:35] Ensuring a solid foundation by signing a contract with your team.

Listen to Similar Episodes:

Hiring the Right Team with Kacia Ghetmiri

How Do Find (And Keep) Great Employees?

Organization Systems for your Business with Brittany Dixon

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

I’m diving into a crucial topic that will help keep you out of legal trouble: the misclassification of workers who should be employees as contractors. I'll share a fascinating case study on the gig economy and legal battles, where companies like Uber and Lyft have faced complex challenges and regulations.

Understanding the key differences between employees and contractors is vital for every business owner. We’ll discuss why the government is so invested in worker classification and the serious consequences of getting it wrong. But don’t worry, I’ve got you covered with tips on how to correctly classify your workers to stay out of hot water!

Plus, I’m sharing practical advice to help you stay informed and compliant with the latest regulations. Tune in, and let’s ensure you have all the tools you need to succeed and stay on the right side of the law!

What you'll hear in this episode:

[0:00] The Common Misclassification Mistake

[2:40] Case Study: The Gig Economy and Legal Battles

[6:40] Understanding the Difference: Employee vs. Contractor

[9:40] Why the Government Cares About Classification

[11:45] Consequences of Misclassification

[13:10] How to Correctly Classify Your Workers

[20:50] Practical Advice for Staying Informed and Compliant

Listen to Similar Episodes:

147. Navigating Wage and Hour Laws

167. Should You Be Friends with Your Employees?

171. Do You Need Worker's Comp Insurance?

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Firing is one one the not-so-fun parts of managing a team, but it’s crucial for the success of your business. There are six main signs that it might be time for an employee to leave your company, and I break down how to recognize them and approach performance reviews. I explain how to set up a 30-day improvement plan, investigate why someone has stalled out in their role, and optimize one-on-one check-in meetings. Sometimes people aren’t the right fit and can thrive in a different environment, and I’m sharing the tools to help make that happen. 

IN THIS EPISODE, I TALK ABOUT:

• What to do when the roles and responsibilities of a job has changed 
• Having honest conversations with your employees about your expectations 
• Supporting your staff who want to grow in a different direction 
• How to deal with team members who believe in a different direction for the company or your team 
• Tips for improving your termination process 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

Visit the Hiring School website: hiringschool.com

Today’s episode will be a very special one, as I will be joined by a dear friend and huge inspiration for me, Chris Harder. I've known Chris for fifteen years, and during that period, he has accomplished so much. Up until the recession, Chris worked for the largest bank in the world at the time. After leaving the banking industry, Chris looked to his wife, Lori, to be his business partner. Together, they've co-founded four multimillion-dollar companies and backed 16 successful start-ups. With his co-founder Matt, Chris has recently been working on his own venture, which will be a peer-to-peer lending software that launches in August of 2023. This app will positively change the way we will lend and borrow money.

Chris and I discuss co-founders in businesses. You will learn whether your business is ready for a co-founder and more importantly, how to find the right co-founder for you. As you may guess, finding the right co-founder is incredibly important for the success and longevity of your company and Chris knows all the right ways to make sure you find the right fit.

Listen to Similar Episodes:

Incorporating personal development tools into your business and culture

Using Human Design to Build the Right Team with Stacy Gissal

Implementing the Enneagram into Your Culture with Tracy O'Malley

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

You're the boss of your company and it's the holiday season. You may not personally care about the holidays, but you know that some of your employees do. Of course, you want to make sure that they have a good holiday season, so you've been thinking about how to best lead your team during this time. How do you navigate this situation as the person in charge?

In this episode, you will learn the following:

1. How to best lead your team during the holidays

2. Setting up your annual planning meeting

3. Managing time off requests as a team

Connect with me:

Instagram: https://www.instagram.com/jackie.koch_/

YouTube: https://www.youtube.com/channel/UCylT96fOweQFlleTGZ5MH0A

Website: https://www.peopleprinciples.co/

We're going to tackle a topic that every boss needs to understand: How to lead your team through difficult times. As an entrepreneur, I know firsthand how challenging it can be to navigate tough situations, but I also know that it's possible to come out stronger on the other side.

One of the key things that I've learned is that empathy and transparency are critical during difficult times. Whether it's budget cuts, restructuring, or layoffs, being honest with your team about the situation is essential. By approaching the situation with empathy and understanding, you can help ease any feelings of uncertainty or fear that your team may be experiencing.

Clear and concise communication is also crucial in leading your team through tough times. Your team needs to know what's happening and how it will impact them. While it may be tempting to sugarcoat the situation, transparency is key in building trust with your team. During times of change, it's essential to prioritize the well-being of your team. This means being available to answer questions and address concerns, providing resources for support, and creating a positive and supportive work environment.

As an entrepreneur, you have the power to lead your team through any challenge. By prioritizing empathy, transparency, and support, you can help your team navigate through difficult times and emerge stronger than ever.

What you'll hear in this episode:

[2:40] Examples of times I had to lay people off

[6:55] Tips for being the leader of your team needs in difficult times 

[13:40] Tips for how to message layoffs or rifts

[24:00] How to support employees that are still there

Listen to Similar Episodes:

3 Habits To Help You Become a Better Leader

How To Properly Support Your Team

Developing a Leadership Mindset with Zach Arend

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Today we're diving deep into the world of HR systems and team management, all with a focus on fueling business growth. First up, we tackle the often-confusing realm of HR compliance and best practices for small businesses. I know it can be overwhelming, but fear not! I share expert advice to help you navigate those tricky employment laws and regulations while ensuring a positive workplace atmosphere.

After this episode, you'll understand how to create your very own performance management guide and hire using our best practices! Effective performance management can truly supercharge your team's productivity and development so having a guide that's just right for your organization is the key to unlocking your team's full potential.

From there, we're going to uncover risk assessment and HR best practices specially designed for small businesses. Identifying and tackling HR-related risks head-on is essential for long-term success AND building strong relationships between you and your employees is key to keeping them happy and loyal. We've got the inside scoop on how to do just that!

What you'll hear in this episode:

[0:00] HR systems and team management for business growth.

[1:35] HR compliance and best practices for small businesses.

[5:35] Creating a performance management guide and hiring best practices.

[9:00] HR best practices for small businesses.

[13:15] Risk assessment and HR strategies for small businesses.

Listen to Similar Episodes:

Crucial Traits for Small Business Hiring Success

Hiring the Right Team with Kacia Ghetmiri

Human Resources Tools to Help You Successfully Run Your Business

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today, I'm thrilled to have Molly as my guest, and we're bringing you behind the scenes of People Principles into the world of unemployment insurance, hiring challenges, and small business benefits. Get ready for some valuable insights!

First up, we reminisce about our days at a startup with an unheated office with mice running across our feet! Clients often send us perplexing emails from payroll providers or HR software. Molly explains that these notifications usually pertain to state unemployment insurance (UI) updates. We have key advice on setting up accounts and understanding unemployment rates in different states for new hires.

Shifting gears, we talk about the importance of having a structured hiring process in today's competitive job market. It's time to move beyond word of mouth and random job postings! Clear job requirements and criteria are crucial to avoid bias and streamline hiring.

What you'll hear in this episode:

[4:10] Unemployment insurance and its impact on businesses

[9:20] State unemployment insurance and its complexities

[15:30] Hiring process and candidate evaluation

[17:45] Hiring plans, benefit negotiation, and insurance changes

[23:55] Benefits and HR for small business owners

Listen to Similar Episodes:

Back to the Basics: Your Compliance Checklist

Hiring for Impact: Making the Right Choice for Your Business

5 Mistakes Entrepreneurs Make While Hiring

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.

Pay transparency is reshaping workplaces everywhere. We kick things off with an introduction to what pay transparency is all about and why it’s more important than ever. I break down the concept, shedding light on how being open about salaries can build trust, improve company culture, and promote fairness.

We then explore practical steps for implementing pay transparency in your business, from creating clear salary bands and levels to tackling the tricky issues of equity and compensation disparities. I also share how to communicate salary ranges effectively in job postings, ensuring that potential hires are well-informed and that your company stands out in a competitive market.

As we look toward the future, we touch on the evolving landscape of pay transparency laws and what they mean for employers and employees alike. To wrap up, I share actionable steps for leaders to embrace pay transparency in their organizations and call on all bosses to lead the charge for a more transparent and equitable workplace. Tune in now and take the first step toward transforming your business!

What you'll hear in this episode:

[0:00] Introduction to pay transparency

[0:50] Why pay transparency matters

[2:40] Defining pay transparency

[4:50] Implementing pay transparency in your business

[6:40] Creating salary bands and levels

[9:25] Handling equity and compensation disparities

[12:20] Communicating salary ranges and job postings

[14:25] The future of pay transparency laws

Listen to Similar Episodes:

Don't Make This Common Mistake When Hiring New Team Members

How to Define Core Values for the Culture You Crave with Ashley Alderson

Strategies for a Positive Workplace with Aisha Marshall

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

With remote work on the rise, some employees want the adventure of moving to another country while holding onto their jobs. Discover the ups and downs of this international leap, complete with inspiring stories and valuable lessons.

If you're interested in onboarding international employees or hiring international contractors, we've got you covered. From seamless transitions to navigating global contracts, we'll provide insights to make your journey a success.

Join us for this engaging and informative episode that celebrates the challenges and benefits of the modern workplace. Let's dive in!

What you'll hear in this episode:

[0:00] Workplace challenges with animated reactions.

[2:00] Remote work and moving to another country.

[5:30] Onboarding and decision-making for international employees.

[7:05] Hiring and paying international contractors.

[11:55] Remote work challenges and benefits.

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Compliance Strategies That Fuel Business Growth

Mastering Remote Work and Culture with Graeme Barlow

Crafting Your Ideal Remote Work Strategy

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

We're tackling three common habits that might be keeping your business from reaching its full potential!

First, we dive into the habit of hiring employees with the expectation that they'll stay for at least five years. While long-term commitments have their merits, we explore the benefits of hiring for immediate needs and adaptability. Sometimes, short-term hires can provide the relief your business needs right now, and often, they will be who you need for that position down the road.

Next, we discuss the time-consuming habit of seeking consensus for every decision within your team. It might seem like the best way to unify your crew, but often, it's just inefficient. I share strategies to ensure that everyone feels heard and valued without compromising efficiency.

But we're not stopping there! We explore the art of coaching versus enrolling your team. I'll guide you through when it's appropriate to coach employees, especially when developing new skills or empowering them to solve problems independently.

Tune in to break those bad habits, learn what to do instead, and elevate your leadership game together!

What you'll hear in this episode:

[0:55] Common habits that leaders default to that hold your business back

[4:10] How to Hire for Immediate Needs

[6:15] How to Avoid Using Group Consensus as a Decision Strategy

[8:35] Why Aiming for Consensus Doesn't Always Work

[11:35] Stop Coaching and Instead Enroll Your Team

[13:30] When it's Appropriate to Coach Employees

[18:55] How to Get Your Team on Board With Your Strategy

[21:35] Lead by example and be the Change You Want to See

Listen to Similar Episodes:

There Are 3 Ways to Scale Your Business and Hiring is One of Them

Harnessing Your Influence with Expert Advice from Vanessa Bohns

The 4 Essential Skills Bosses Need to Have

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Paid time off; also known as PTO, sick leave, or vacation days. It's time off that employees can take while still receiving their regular wages. There are a lot of ways you can structure PTO and it really depends on the size of your business and the industry you're in.

At the time of this episode, there are no federal requirements for paid time off but there are many different state and local requirements. If you are offering paid time off, the main thing you have to consider is whether you want to separate it into vacation time, which generally can be used for whatever employees choose, and sick leave, which usually requires a doctor's note.

I'm sharing a lot of options available to you when it comes to PTO! From unlimited, accruing, or earned paid time off and how to provide ample benefits to your employees while also protecting yourself from abused time off.

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

In the last episode, you heard how to become clear on why your business does what it does, its purpose, and the core values that you hold within your organization. Now we're going to establish a vision for where you're going. We're going to cover how to create your vision, set a strategy you can execute, and make it come to life with your team.

*connect with me on IG @jackie.koch_

*find more information on my website peopleprinciples.co

In this engaging episode with Keziah Bollinger, we explore a wide range of topics related to business ownership. From navigating a side hustle while working full-time to the challenges of entrepreneurship.

Keziah shares her initial thoughts and mindset when starting her own business, along with valuable insights on saying no to things that don't serve you. We delve into the secrets of maintaining an abundant mindset in a saturated industry, highlighting the importance of embracing your uniqueness. Additionally, we discuss the top challenges faced in business and the inevitable ups and downs of being a business owner.

Are you ready to conquer the challenges of business ownership and unleash your entrepreneurial spirit? Whether you're just starting out or looking to take your business to new heights, this episode is a must-listen for anyone seeking to thrive in the fast-paced world of entrepreneurship. Get ready to be inspired, motivated, and equipped with the tools you need to succeed.

What you'll hear in this episode:

[2:25] Growing up with the mindset that business owning will never be for me.

[4:45] Navigating a side hustle while working a full-time job.

[6:50] What were some of the thoughts you had when you first started your business?

[12:00] How to say no to things that don't serve you.

[14:55] How to stay in an abundant mindset in a saturated industry.

[17:05] What are some of the top things that you find the most challenging in your business?

[21:20] No one's style is the same.

[23:15] The ups and downs of owning a business.

Listen to Similar Episodes:

Unlocking Your Full Potential as a Boss with Self-Leadership Skills

Overcoming Uncertainty and Becoming a Changemaker with Alex Budak

Get to Know Me: My Journey to Entrepreneurship as Interviewed by Jackie Serviss

* Connect with Keziah on IG @keziahbollinger

* Check out her podcast The Worth. Women Podcast

* Check out her website for 1:1 coaching https://keziahbollinger.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Let's talk alllllllll about how to find the right recruiter to help you fill those open job positions. Let's say you're swamped with work or you're having trouble finding the right candidates for a job, outsourcing the hiring process to a recruiter can be a lifesaver.

There are four types of recruiters out there, and I break down what each of them does and when they might be best for your needs. It's important to find a recruiter who knows your industry, has a track record of successful placements, and has a recruitment process that you're comfortable with. You'll also want to make sure you click with their communication style, so you can work together effectively.

By the end of this episode, you'll have a good understanding of the recruiting industry, how to pick the right recruiter for you, and some fast-action advice to get the recruiting ball rolling!

What you'll hear in this episode:

[1:00] Jackie's background in recruiting

[4:30] Reasons why you might want to partner with an external recruiting partner

[13:20] Four types of recruiters you can work with

[21:00] What to look for and what to expect when you're looking to hire a recruiter

Listen to Similar Episodes:

9. 2020 Job Market Whiplash and the Benefits of Using a Recruiter with Molly Anderson

16. How to Outsource & Build a Team Internationally with Jasmine Jonte

21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Today, we explore the various paths that can lead to a promotion into a managerial role. Whether you are an apprentice learning to lead a small team within a larger group, a successor stepping into the role left vacant by a departing manager, a replacement bringing in outside experience to lead an existing team, or a pioneer building a brand new team from the ground up, becoming a boss can be a challenging transition.

Each path presents its own unique set of opportunities and challenges, and understanding these can help you navigate the transition and set yourself up for success in your new role. Effective communication is also crucial for success as a boss, no matter the path taken. By being open and honest with your team and listening to their perspectives and concerns, you can establish yourself as a strong and effective leader.

If you are currently in a managerial role or are aspiring to become a boss, it is important to be aware of the challenges and opportunities that come with each path and to utilize effective communication to build trust and create a positive work environment.

Listen to Similar Episodes:

Developing a Leadership Mindset with Zach Arend

How to Lead Your Team During The Holiday Season

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

I’m sharing my go-to tips for what I've done to fill jobs in the past, what I think we need to do going forward, and what I do whenever I have a client that has hired me to find the perfect candidate. There are two ways to fill the job: you need to go and find the talent, or they find you and they learn about your open job. Based on my 15 years of experience with recruiting, I’ve come up with three ways that you can typically find candidates without them seeing a job posting and directly applying for your job. I also touch on how to navigate and maximize your job post on job boards and share creative ways to find qualified candidates to join your team. 

IN THIS EPISODE, I TALK ABOUT:

• How I use Google, LinkedIn, and social media to contact people 
• My two rules about poaching people from companies 
• How to handle negative responses from potential candidates 
• When to pay for a sponsored job post on LinkedIn versus roles that aren’t worth it 
• What it’s like to work with a recruiter 
• Why you need to include employer branding into all of your marketing efforts

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

Get ready to unpack the world of Professional Employer Organizations (PEOs) and their vital role in small business HR! We demystify PEOs and their superpowers, from cost savings to top-notch employee benefits and expert guidance. If you're looking for ways to supercharge your HR without breaking the bank, this episode is a must-listen.

But, of course, there are challenges too. We dive into the potential drawbacks of PEOs, like giving up control over certain HR functions. We help you weigh the pros and cons to make informed decisions that fit your business. And it wouldn't be a complete episode without discussing timing, enrollment rates, and picking the right PEO. Timing is everything when it comes to maximizing a PEO partnership, and Molly shares some game-changing insights you won't want to miss!

What you'll hear in this episode:

[0:00] PEOs and their role in HR for small businesses.

[3:35] PEOs, their benefits, and limitations.

[9:30] PEO benefits and drawbacks with insights on software, enrollment rates, and timing.

[12:55] PEOs, W-2s, and HR challenges for small businesses.

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Navigating the Basics and Beyond

Today's Startup Landscape and Remote Work Success Secrets with Peter Benei

Organization Systems for your Business with Brittany Dixon

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today we've got an episode packed with valuable insights on the best year-end HR practices, compensation and goal setting for your teams, and much more. If you're a new boss or an aspiring entrepreneur, this episode is a goldmine of information you won't want to miss!

We'll tackle HR best practices for the year-end review and implementing new benefits. I'll walk you through the importance of preparation and organization for both busy and slow seasons. We'll discuss tasks like performance evaluations, goal setting, and why addressing these before year-end is crucial. As a bonus, I'll cover how to review and update employee handbooks and policies at the beginning of the year to stay compliant with changing laws and regulations.

Lastly, we'll touch on year-end business organization. Discover how to organize your standard operating procedures (SOPs) and paperwork during slow periods, saving you time and mental energy in the long run. We'll even cover creating development plans and core values to ensure job success and team alignment!

What you'll hear in this episode:

[0:00] Building a thriving business culture

[1:10] HR best practices for year-end review and new benefits

[6:30] Compensation and goal setting for business teams

[10:20] Setting goals and defining roles for a business team

[15:05] Year-end business organization and goal setting

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Employee Handbooks

Setting Expectations for Salary Raise Conversations With Employees

Building Your Employer Brand: Why Your Values and Purpose Matter

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

We've got Lia Garvin with us today, a seasoned team operations consultant. Lia's impressive portfolio includes collaborations with industry giants like Google, Microsoft, Apple, and Bank of America. She's here to uncover the essential aspects of team operations that drive business success.

First, we explore the challenges of team operations and workplace communication. We stress the need to simplify processes and enhance collaboration. While HR can help, it's not always the ideal solution for resolving team issues. Instead, we discuss the value of assessing team dynamics through operational management.

Efficiency and productivity are in the spotlight as we uncover common team challenges such as clarity and accountability. Lia underscores the importance of aligning expectations, priorities, and performance to drive growth and employee satisfaction.

We're also diving into how investing in operations (ops) early can help avert future problems like employee turnover. For larger teams, creating an ops playbook streamlines task delegation, expectations, and onboarding. We emphasize the significance of setting expectations before delivering feedback, making conversations more straightforward and productive. Tune in to find out how to improve your team operations and workplace communication today!

What you'll hear in this episode:

[2:55] Lia Garvin's background in team operations

[4:20] HR is not responsible for how a team works together, operations is

[6:30] Six areas to look at to assess if your team is working together well

[10:05] Importance of connecting the dots between priorities, expectations and performance

[11:45] When to invest in operations

[16:45] Crosstraining in operations

[18:40] Recommended tools and systems

[22:20] Lia's life hack for delivering feedback

[24:35] How to get the Ops Playbook

Listen to Similar Episodes:

Leading with Clarity to Chart the Course of Expectations

Time Saving Systems to Boost Your Output with Leah Remillet

Unveiling Your Business's True Potential with Time Tracking

* Connect with Lia on IG @lia.garvin

* Find more information on Lia's website https://www.LiaGarvin.com

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

In this episode, we'll cover decision-making within your team. Learn when to strive for consensus and when to make swift decisions that propel your venture forward. Making sound choices amidst differing opinions can be a game-changer for your business.

Effective communication is the lifeblood of thriving businesses. Together, we'll unlock the art of communicating with unwavering candor and empathy. By truly listening to your team members, you'll create an environment where innovation flourishes and ideas flow freely. Clear and concise communication is crucial. Cut through the noise, eliminate jargon, and deliver your message with razor-sharp clarity.

Captivate your team and keep them laser-focused on your vision for ultimate success. Harness the power of non-verbal communication to build trust effortlessly and forge unbreakable connections with your team. Master body language, facial expressions, and subtle cues to enhance your message.

Lastly, we'll dive into delegation! Delegation is your superpower, not an act of desertion. Together, we'll create a roadmap that empowers your team with crystal-clear instructions, roles, and goals. Watch as your dream team embraces their responsibilities and drives your business forward with unwavering determination.

Together, we'll unlock the secrets to becoming the visionary, the innovator, and the inspiring leader your team craves.

What you'll hear in this episode:

[2:55] How to make good decisions when you have a team.

[5:40] Why you should only strive for consensus when the potential harm of making a bad decision is greater than the benefit.

[8:15] How to communicate with candor and empathy.

[10:55] Leaders who don’t listen will eventually be surrounded by people with nothing to say.

[12:45] The third part of communication is being clear and concise.

[15:00] Paying attention to your non-verbal communication.

[17:00] Why you want to be detailed about the what and the why.

[18:50] How to set clear expectations.

[20:55] Delegating doesn’t mean deserting the team.

Listen to Similar Episodes:

How To Properly Support Your Team

Delegation - How To Best Manage Your Team with Cyd Rechtin

Developing a Leadership Mindset with Zach Arend

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Llisa Prater is an innovative leader with a proven track record for helping assess, plan, and execute all things diversity and inclusion, human resources, and people and culture. Llisa has worked in a variety of industries, including entertainment, academia, retail, non-profits, and start-ups. She is currently an independent consultant you can hire to come in and help with the conversation around diversity and inclusion. Llisa's extensive experience and unique approach helps her clients build an environment where all employees feel included and valued for who they are. In this episode, we discuss tips and strategies for creating diverse and inclusive work environments, and Llisa provides tactical advice that you can start implementing today.

* Find Llisa on Linkedin: https://www.linkedin.com/in/llisa-prater-a0468b4/

* Find the Diversity Awareness Profile here: https://hrdqstore.com/products/diversity-awareness-profile?variant=17118045831258

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

In this episode, Maria Morukian and I dive headfirst into the exciting realm of diversity and inclusion in the workplace. We'll uncover the secrets to fostering a diverse workforce and creating an inclusive environment that sparks innovation and drives success. You won't want to miss our discussion on the unique synergy between diversity, inclusion, and ownership within organizations – it's a game-changer!

But wait, there's more! We'll also dig deep into the power of allyship in the workplace. Maria shares her wisdom on how to be a rockstar ally, making your workplace a welcoming and supportive space for all. And for those wondering how to measure progress in your diversity, equity, and inclusion efforts, we've got your back with practical strategies and how to celebrate those wins along the way!

So, whether you're a seasoned leader or just found yourself thrust into the boss's chair, this episode is your ticket to creating a workplace that not only thrives but rocks! Join us on this exhilarating journey toward building inclusive workplaces that make you say, "Oh Shit! I've got this!"

What you'll hear in this episode:

[0:00] DEI practices for inclusive workplaces with Maria Marie European.

[2:20] Diversity and inclusion in the workplace.

[9:00] Diversity, inclusion, and ownership in organizations.

[14:35] Diversity, inclusion, and allyship in the workplace.

[20:25] Allyship, diversity, and inclusivity in the workplace.

[25:40] Diversity and inclusion in hiring processes.

[31:30] Measuring progress in diversity, equity, and inclusion efforts.

[37:20] Training and talent development for small businesses.

Listen to Similar Episodes:

Driving Excellence by Building and Sustaining a Strong Company Culture

Crucial Traits for Small Business Hiring Success

Hiring the Right Team with Kacia Ghetmiri

* Identify the most impactful next step you can take to prevent burnout for you and your team

https://www.fortressandflourish.com/burnout-buster-gift

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

This week, we're tackling a crucial topic: required documents when you have employees. It might sound dry, but trust me, this is the stuff that can save your business from a world of headaches! I'll be sharing the best practices for creating and maintaining employment documents, so you can stay compliant and protect your company.

We'll also dive into the art of crafting an employee handbook that's not just a rulebook but a guide to your workplace culture. Plus, I’ll give you my top tips on record keeping and organization, so you never have to scramble for that one missing document again!

What you'll hear in this episode:

[1:40] Legally required documents for employees.

[7:50] Best practices for employment documents.

[12:55] Creating and using employee handbooks.

[18:50] Record keeping and organization.

[20:10] Conclusion and free compliance checklist.

Listen to Similar Episodes:

160. Strategies for a Positive Workplace with Aisha Marshall

174. Simplifying and Automating Compliance with Alex Kehayias

175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues.

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

To kick off our new season and new branding, we're going to start with a five-episode Back to the Basics series. This series is meant to help you take a step back and create some core principles that will support you in building and leading a great team. I am going to help you think through some of the crucial things that you need to have a healthy organization because the health of your organization trumps everything else.

Spending time on this early on will save you much time, energy, and heartache. The first topic we're diving into is establishing a mission and core values. The tools I share in the episode will show you this doesn't have to be a crazy exercise; it can be rather simple. I hope after listening, you'll feel excited and ready to work on creating your mission statement and core values.

*connect with me on IG @jackie.koch_

*find more information on my website peopleprinciples.co

No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.

If you're someone who expects to hire A+ players into your business, you cannot give them a D- onboarding experience! I'm thrilled to have Adrienne Dorison join us for an inspiring conversation. Adrienne shares the invaluable lessons she's learned about agility in small businesses and the crucial differences between operational and HR issues. We discuss the art of integrating people and processes seamlessly, and the significance of setting clear expectations. Adrienne's insights into feedback and leadership are a game-changer, and her emphasis on curiosity and learning from differences is truly enlightening.

Hiring and onboarding are key topics we explore, with Adrienne offering practical advice on aligning onboarding with company values and the importance of transparency throughout the process. She provides tips on improving onboarding practices, including the innovative idea of creating user manuals for employees and achieving autonomy in the first week. Adrienne also highlights the significance of training on tools and systems and the role of leadership in empowering the team. Tune in!

What you'll hear in this episode:

[1:11] Introduction to Adrienne Dorison.

[4:50] Her transition to small business consulting.

[7:35] The value of agility in small businesses.

[9:10] Operational Issues vs. HR Issues.

[11:25] Integrating people and processes.

[16:05] Feedback and leadership.

[20:50] Hiring and onboarding considerations.

[28:45] Achieving autonomy in the first week.

[32:25] Training on tools and systems.

[38:05] Empowering your team.

Listen to Similar Episodes:

126. Intentionally Crafting Your Team Operations with Lia Garvin

156. Master These Three Pillars for a Strong People Foundation

182. How to Build Effective People Processes in Any Business with Kristina Bartold

* Follow Adrienne on Instagram: @adriennedorison

* To learn more, check out her website: https://www.runlikeclockwork.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Today, I'm joined by an incredible guest, Aisha Marshall. Get ready to dive into the world of business growth, self-worth, and entrepreneurship as Aisha shares about her entrepreneurial journey and the mindset shifts required to create the life you truly desire.

In this episode, Aisha shares her insights on maintaining a "high vibes only" culture and its profound impact on mental well-being. She discusses practical strategies for managing low moods, energy detoxes, and the importance of making it easier for your team to choose high vibes and happiness.

We also delve into leadership, compliance, and setting a good example for your team. Aisha reflects on her leadership style, and I share my own experiences and lessons learned during the challenging times of Covid. Aisha and I tackle the challenges in business, managing power dynamics, and balancing positivity with tough decisions.

What you'll hear in this episode:

[0:00] Business growth, self-worth, and entrepreneurship

[6:20] High vibes only culture and its impact on mental well-being

[11:25] Leadership, compliance, and setting a good example for a team

[14:50] Entrepreneurship, leadership, and team management

[21:10] Entrepreneurship, focus, and merchandise

Listen to Similar Episodes:

Is Employee Health and Well-Being Your Responsibility?

Intentionally Crafting Your Team Operations with Lia Garvin

Building a Sense of Community in Business and Beating Burnout with Candice Elliot

* Connect with Aisha on IG @aisha

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Zach Arend is on the show with me today! He's a former 2x saddle bronc riding champion, devoted husband, dad to three girls, and a resonance coach for established and successful creative artists, makers, and “right-brained” business owners. He helps his clients slow down, trust their own process, and get what they need to be the best that they can be.

If you're a successful business owner or entrepreneur, you may find that the kind of work you're doing now is a lot different than when you started. You spend a lot more time on the business than you do in the business, and you may find it less enjoyable, or even wonder if this is something you want to do anymore. If you find yourself in this place, don't worry! You can still have a business you love working on and in!

* Get the free three-part series, CEO time: www.zacharend.com/habit

* Find more information about working with Zach on his website www.zacharend.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Understanding your influence and its game-changing impact is crucial. Joining me to dive into this topic is the brilliant Vanessa Bohns, ready to unlock the secrets of wielding influence as a boss in your entrepreneurial journey.

We kick off by uncovering how influence is studied, unveiling the cutting-edge methods and strategies used by experts in the field. From there, we shift gears to explore the power versus influence dynamic, equipping you with the knowledge to leverage both for maximum entrepreneurial success.

But we don't stop there. We deliver three game-changing tactics that will skyrocket your awareness of your own influence for a mind-shift that will empower you to make intentional choices, position yourself as a thought leader, and create a lasting impact in your entrepreneurial endeavors. And for those moments when the going gets tough, we share invaluable advice to help you navigate setbacks and conquer any obstacles standing between you and the results you crave.

What you'll hear in this episode:

[1:50] Vanessa's Introduction and Introduction.

[4:30] How do you study influence?

[5:55] What is the difference between power vs. influence?

[11:30] How to know if you're having influence?

[14:35] Three things you can do to become more aware of your influence.

[17:50] How do you know if you're getting the right feedback?

[23:15] Advice for those who don't feel like they are getting the results they want.

[28:25] Are you doing any research on any of that right now?

Listen to Similar Episodes:

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Employee Appreciation - How to Acknowledge Your Team

Incorporating personal development tools into your business and culture

* Connect with Vanessa of Twitter @profbohns

* Check out her website to get access to her amazing book and more of her content https://www.vanessabohns.com/

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

My friend and HR colleague, Ashley Herd, is back on the show! Ashley is the founder of Manager Method, which provides the tools to help managers and employees work better together. She has over a decade of experience in employment law, providing services to companies in litigation and advice to companies to help them avoid lawsuits.

Today we're diving into the legal implications that come with being a boss! If an employee is unhappy, they can actually sue you as a boss or manager. The implications can spill over into your life and become personal legal responsibilities. The ability of your employee to sue depends on federal law but also state and local laws.

The best thing you can do is think before you speak (or type!), and consider whether what you're about to share adds value or detracts. And remember: it's not just about avoiding legal issues, it's about building a relationship with your team so they feel valued and taken care of in the workplace.

* Follow Ashley on TikTok and Instagram @managermethod

* Check out Ashley's offerings on her website www.managermethod.com

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

In today's episode, we're delving into fostering appreciation in the workplace during the holidays.

First, let's talk about workplace recognition and appreciation. Recognizing and appreciating your team members is paramount. I'll share fantastic strategies like personalized notes, cards, and gifts. Plus, we'll discuss the importance of acknowledging achievements in team meetings and moving beyond occasional pizza parties.

Next, we'll tackle holiday office parties and employee preferences. I'll reveal why I'm skeptical about these parties and what employees truly prioritize during the holiday season. You'll also discover alternative ideas for creating a festive atmosphere in a diverse workplace.

Lastly, we'll explore ways to promote holiday spirit. It's essential to give your team time off to be with their families and find ways to wind down the business during this season. Throughout, remember that year-round gratitude and recognition are keys to successful leadership. Join me!

What you'll hear in this episode:

[0:00] Fostering appreciation in the workplace during the holidays.

[2:20] Workplace recognition and appreciation strategies.

[7:10] Holiday office parties and employee preferences.

[10:50] Alternative holiday party ideas for a diverse workplace.

[14:35] Promoting holiday spirit in the workplace.

Listen to Similar Episodes:

Empower Your Team with Dave Kline's Playbook

4 Management Mistakes You're Making and How to Overcome Them

Creating a Refreshing Company Culture from the Start with Greta Schmid

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Here's the deal: if you want to dominate the entrepreneurial world, you need to start by mastering yourself. In this episode, I'll reveal the secrets of serious self-reflection that will unlock your true potential as a boss. Get ready to uncover your strengths and weaknesses, and unleash the unstoppable force within you.

We'll also dive into the art of feedback. As an ambitious entrepreneur, you need to know how to ask for and embrace constructive criticism like a boss. I'll share powerful techniques to extract feedback from others and use it as a catalyst for your growth. Prepare to amplify your skills and skyrocket your success!

Being a successful boss takes more than just ambition. It's about having the perfect blend of self-awareness, dedication, and an insatiable hunger for knowledge. I'll equip you with the critical skills you need to become the ultimate boss-preneur. From effective communication and empathetic leadership to making killer decisions and fostering a supportive work culture, you'll have the arsenal to conquer any entrepreneurial challenge.

What you'll hear in this episode:

[1:20] The first thing you need to do is do some serious self-reflection.

[2:35] How to ask for feedback from other people.

[5:00] As a leader, you set the tone and the culture for your team. Recognize the messages you send.

[7:30] Managing a team requires constant self-reflection and growth.

[9:35] Being a successful manager requires a combination of self-awareness, dedication, and the willingness to learn.

[11:25] The critical skills needed to be a good boss.

Listen to Similar Episodes:

3 Habits To Help You Become a Better Leader

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Goal Setting to Help Your Team Succeed with Kate Erickson

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Hiring School is a podcast for founders who need help scaling their businesses through hiring. I’m Jackie Koch, a tenured recruiter with 15 years of experience building teams for tech start-ups, Fortune 500 companies and small businesses. I teach entrepreneurs the people-side of running a business from the start of your talent hunt through an employees’ exit. My goal is to simplify the hiring and team building process so you can implement efficient and effective hiring strategies that turn a profit for your company. You’ll be running a well-oiled HR machine in no time.

Every Monday, you’ll hear from industry experts and other business owners who have been in the trenches of scaling. You’ll also learn from me (hopefully!), and all the knowledge and expertise I have to share about best hiring practices, as well as stories from my own experiences.

IN THIS EPISODE, I TALK ABOUT:

• Why I started this podcast and who it’s for
• A little bit about me and my business, People Principles
• Why you should invest in the people side of your business early
• The signs that a business needs to hire
• The 3 ways to scale your business
• Why I’m different from the other hiring resources out there

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

In honor of graduation season, I wanted to talk about hiring recent graduates and entry level roles. These positions are great to consistently have in your business so that new talent is coming through your door and you're constantly training and developing new people who can grow into different roles at your company.

I unpack the job requirements for roles that are designed for people who are at the learning stage in their career, and what to consider when you’re putting together the job description. I explain the benefits to hiring recent graduates and entry level positions, as well as key factors to consider before taking on someone with little or no professional experience. Plus, I share some of the common feedback I hear from young people who are trying to break into the workforce and how you can address their concerns in your hiring plan. 

IN THIS EPISODE, I TALK ABOUT:

• How hiring entry level positions can help with your budget 
• The fresh perspective and can-do attitude that a new professional can add to your business 
• Creating mentorship and coaching experiences 
• Tips for interviewing people without a lot of professional experience 
• The best times of year to position yourself for hiring college graduates 
• Why a lot people entering the workforce are looking for hybrid work environments 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

In this episode, we're joined by Autumn Boyd, a dynamic lawyer turned entrepreneur who specializes in guiding million-dollar coaches and online business owners through the legal intricacies of their businesses. We discuss the importance of understanding intellectual property (IP) infringement risks, especially as your business grows. She reveals that IP violations often come from customers or team members, rather than strangers, making it vital to stay vigilant as your business expands.

Autumn's journey from a traditional law career to owning her practice is inspiring. She shares valuable insights on protecting your digital products and trademarks as well as navigating IP law. Plus, she offers tips on how entrepreneurs can be proactive with legal matters without breaking the bank.

If you're a digital entrepreneur looking to safeguard your creations and avoid legal pitfalls, this episode is a goldmine of advice. Tune in and level up your legal game!

What you'll hear in this episode:

[0:00] Legal aspects of digital product development and entrepreneurship.

[4:25] Starting a law firm for online course creators.

[8:00] Legal considerations for launching digital products.

[13:45] IP law, copyright, and trademarks for businesses.

[21:40] Legal advice for entrepreneurs and avoiding unnecessary expenses.

[24:20] Trademarks, branding, and legal advice for entrepreneurs.

[29:35] Legal tips for small businesses with a lawyer specializing in HR and employment law.

Listen to Similar Episodes:

Legal Implications of Becoming a Boss with Ashley Herd

Freelancer Contract Guide: What to Include and Why It Matters

Adapting to Succeed: Navigating Entrepreneurship, Finance, and Business Growth with Staci Millard

* Connect with Autumn on IG @awbfirm

* To learn more about Autumn's amazing services, check out her website: https://awbfirm.com/

* Autumn's Resources for business owners:

1. Trademark Search Resource: https://awbfirm.com/podcast104
2. Launch Phase: https://awbfirm.com/podcast120
3. Solopreneur Phase: https://awbfirm.com/podcast121
4. Success Phase: https://awbfirm.com/podcast122
5. Scale Phase: https://awbfirm.com/podcast123

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

We’ve all heard about The Great Resignation that’s been trending since last year, but what’s really going on? I get into why it’s so hard to find employees in today’s labor shortage and what you can do to attract talent in this market. There are three major factors that are making it challenging for employers to fill roles, but there are ways to address those concerns and create an attractive work environment for people on the job hunt.

I share what employees are prioritizing and ways that small businesses can capitalize on their agility and flexibility in ways that larger corporations can’t do as easily. I give suggestions for how you can set your company up in a way that will attract candidates now, and in the future, to cultivate a sustainable and solid team. 

IN THIS EPISODE, I TALK ABOUT:

• Why there are less people in the job market than there once was 
• The gap between the type of experience and expertise that employers are seeking and what candidates can offer 
• Industries that have been hit particularly hard by the current job market 
• How to create an intentional work culture 
• Giving employees autonomy and flexibility over their schedules 
• Why basic benefit plans aren’t cutting it anymore 
• Different ways to attract talent to your business 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

What are the essential metrics you need to track to measure the effectiveness of the HR side of your business? As a new boss or entrepreneur, it can be overwhelming to know where to start, but these can help you stay on track and ensure your business is successful.

Do you want to know how to evaluate the effectiveness of your hiring process? Do you want to create a positive work environment for your team and improve employee retention rates? Are you interested in learning how to maintain a positive brand reputation? Then this is for you.

By tracking the metrics I'm discussing, you can make informed decisions about your HR practices and create a more productive and positive workplace. Additionally, we'll cover the importance of being transparent about compensation from the beginning of the hiring process, which can impact overall employee satisfaction and retention rates.

As a boss, it's essential to stay ahead of the curve and continuously evaluate your business's performance. After tuning in, you'll gain valuable insights and tips on how to do just that.

What you'll hear in this episode:

[4:30] Employee retention: how long do employees stay at your business?

[8:45] Employee turnover: how many employees have gone over a period of time. Tracking it overall and by department as you grow.

[13:15] Employee engagement and happiness, my best tips!

[19:30] Brand reputation: how do you measure it?

[24:00] Hiring metrics: when you should utilize them and why.

Listen to Similar Episodes:

Human Resources Tools to Help You Successfully Run Your Business

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

Diversity and Inclusion - Best Practices for Small Businesses

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Today, we delve into common blind spots that entrepreneurs face during rapid growth and change, emphasizing the need to pause and reset to maintain alignment with the business's vision. Scaling businesses through vision, leadership, and operations is an area where Kareen excels. We share insights on asking for what you want in business, facilitating vision work, and blending personal development with operational expertise.

Kareen emphasizes the need for simplifying business growth by stopping unnecessary tasks. We stress the importance of removing obstacles and aligning with the business's vision to achieve scalable success.

What you'll hear in this episode:

[0:00] Entrepreneurship, business growth, and inner alignment with Kareen Zahr Walsh

[2:10] The evolution of HR and its importance in business growth

[4:05] Entrepreneurship, leadership, and growth blind spots

[8:40] Prioritizing business growth and alignment

[13:55] Simplifying business growth by stopping unnecessary tasks

[16:55] Hiring for growth mindset and willingness

[22:55] Scaling businesses through vision, leadership, and operations

[29:15] Entrepreneurship, self-awareness, and business growth

[34:45] HR and team management for small businesses

Listen to Similar Episodes:

Scaling Smarter: Conquering Three Common Habits That Hinder Business Growth

3 Focus Areas Every Entrepreneur Should Consider When Building a Team

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

* Connect with Kareen on LinkedIn @kareenwalsh

* Join Kareen LIVE for her virtual Monthly FREE Retrospective Calls https://www.heykareen.com/retro

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Welcome fellow entrepreneurs, this episode is all about providing the right kind of support to your team. As a business leader, it's crucial to understand how to support your team, so they can thrive and contribute to the success of your business.

We'll be discussing the importance of open and transparent communication with your team. By having honest conversations and regularly communicating with your team, you'll be able to set clear expectations, goals and stay on top of any changes in roles and responsibilities.

We'll also cover the topic of providing opportunities for growth and development. Investing in your team's professional development, whether through training programs or other activities, will empower them to take ownership of their work and excel in their roles.

We'll also talk about the importance of showing appreciation and giving credit where credit is due. Empowering your team members to take ownership of their work and shine, is essential for maintaining a positive and productive work environment.

In essence, this episode is all about being an entrepreneur who provides the correct type of support to your team. We'll talk about how to build a productive work atmosphere through good communication, clear expectations, and growth opportunities. Learn how to empower your team via delegation, gratitude, and effective communication by listening in. By applying these tactics, you will be able to give the support your staff requires to flourish, allowing your company to prosper.

Listen to Similar Episodes:

Delegation - How To Best Manage Your Team with Cyd Rechtin

Employee Appreciation - How to Acknowledge Your Team

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Today we've got the incredible Jillian Murphy, a seasoned sales and business mentor with over two decades of experience in the world of sales and marketing. We're diving deep into the world of sales processes and lead generation, so if you're an entrepreneur or aspiring one, this is an episode you won't want to miss!

Jillian starts by sharing her journey from being an "accidental entrepreneur" in corporate sales to experiencing the unexpected loss of her corporate job. It was at a mastermind with Nick Carter that she discovered her passion for helping others, despite feeling out of place initially. This experience ignited the spark for her own entrepreneurial venture.

We discuss the critical importance of having a well-defined sales process, regardless of your business type. Many entrepreneurs tend to overlook this aspect, and Jillian's insights on how to create a seamless customer experience and build a community are game-changers.

For small businesses, Jillian provides invaluable strategies for understanding your ideal client's hangouts and adjusting your sales approach accordingly. We delve into personalized attention and old-school marketing tactics that still hold immense value. We emphasize the importance of aligning your sales strategies with your personal style and building authentic relationships based on trust.

If you're ready to supercharge your sales and lead generation game, this episode is a goldmine of insights and strategies. So, join us on this exciting episode of "Oh Shit! I'M the Boss Now?!" and let's dive into the world of sales and lead generation with Jillian Murphy!

What you'll hear in this episode:

[0:00] Sales processes and lead generation

[2:10] Entrepreneurship journey and unexpected loss of corporate job

[4:25] Sales process and client acquisition

[9:00] Sales strategies for small businesses

[13:55] Lead generation strategies for entrepreneurs

[18:20] Sales process, transitioning from corporate to online sales, and building relationships

[24:40] Sales strategies and networking opportunities

Listen to Similar Episodes:

Mastering Your Sales Strategy with Heather Wilde

How to Position Yourself as a Premium Brand and Attract the Right Clients to Your Business with Fabi Paolini

Selling Your Business Through Storytelling with Marisa Corcoran

* Connect with Jillian on IG @thejillianmurphy

* Connect with Jillian at https://linktr.ee/jillianmurphy

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today's episode is a rollercoaster of topics that will leave you both informed and entertained. We kick things off with a discussion about the world of hiring strategies and candidate assessment. We dive deep into the importance of evaluating candidates based on their strengths, weaknesses, and the skills required for the job.

In the realm of HR best practices and legal compliance, I share an intriguing story about helping a business leader handle a difficult termination call. We'll talk about the importance of establishing at-will employment relationships through employment agreements and keeping those contracts up to date with current laws and best practices.

Our episode takes an unexpected turn as we delve into the world of phishing scams and email security. Molly shares a nail-biting story about almost falling for a phishing scam. And just when you thought you'd heard it all, I'll shock you with a story of an incredibly elaborate phishing scam that almost fooled even the CEO and CFO of a company!

Tune in for all of our recommended best practices!

What you'll hear in this episode:

[0:00] What Jackie and Molly did for Thanksgiving

[3:40] Hiring strategies and candidate assessment

[9:25] HR best practices and legal compliance

[15:40] Phishing scams and email security

Listen to Similar Episodes:

Behind the Scenes: How to Strategize Your Job Search Like Recruiters Do

How to Fire Somebody (The Right Way) with Karly Wannos

Hiring for Impact: Making the Right Choice for Your Business

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today, we're diving into the fascinating world of AI and how it can supercharge your business. Get ready to discover the game-changing potential of leveraging AI tools, including ChatGPT, to take your leadership skills to the next level.

In this episode, I share my personal journey of how I've harnessed the power of Chat GPT in my business. From recruiting to managing tasks, AI has become an invaluable ally. We'll also delve into some eye-opening data. I'll analyze a graph showing a significant decrease in the number of workers needed to generate $1 million in revenue over 30 years, all thanks to AI.

AI can revolutionize content creation and even streamline the interview process. I explain how I use ChatGPT to generate blog posts from my podcast transcripts, saving me time and boosting my SEO efforts. And if you're a leader looking to manage and lead your team more effectively, stay tuned. I share how AI, can be used as a chatbot to provide clear and concise instructions, to save your valuable time!

Don't miss out on this incredible episode filled with practical tips and real-world examples of how AI can transform your business!

What you'll hear in this episode:

[0:00] Leveraging AI tools in business, including chat GPT

[4:45] Leveraging AI for content creation using Chat GPT

[9:45] Using AI to streamline HR tasks and create effective job posts

[15:10] Using AI to streamline the hiring process

[19:15] Using AI chatbot for managing and leading a team

Listen to Similar Episodes:

How to Use ChatGPT to Facilitate Team Hiring and Management

Empower Your Team with Dave Kline's Playbook

Preparing Your Team for the Future in an AI Powered World

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

I am thrilled to have the amazing Jen Szpigiel joining me to share her incredible journey in the world of entrepreneurship and the growth she has experienced as a leader. Jen is a true beacon of hope and her story is bound to motivate and encourage you to reach new heights in your own career.

Together, she and I explore the concept of creating a ripple effect in the workplace, and we discuss how setting boundaries can actually propel us towards our goals and help us become the best version of ourselves. Jen reminds us of the importance of embracing the many facets of our identity and avoiding the trap of limiting ourselves to preconceived notions of who we are.

Tune in for tons of practical, motivational, and empowering advice that will allow you to reach new heights in your entrepreneurial journey.

* Follow Jen on IG @becomingiconic @becomingiconicagency @becomingiconicmagazine

* Visit the Becoming Iconic website: www.becomingiconic.co

* Tune in to the Becoming Iconic Podcast: www.becomingiconic.co/podcast

What you'll hear in this episode:

[3:30] Jen’s background in entrepreneurship 

[9:39] Shifting into entrepreneurship 

[16:25] Women in entrepreneurship

[21:35] Our relationship with all aspects of our lives 

[25:15] How to become the leader you want to be

[30:30] Self Discovery and testing boundaries 

[34:18] Be Iconic (Jen’s Business)

Listen to Similar Episodes:

Developing a Leadership Mindset with Zach Arend

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

Getting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Development plans are an important component of supporting your team and helping them grow. To illustrate how helpful it can be to provide your team with the resources to create a development plan, I am sharing a bit about my experience with them and diving into a great framework you can use to create development plans with your team.

*Find the Development Plan Template here: https://docs.google.com/document/u/2/d/1vladskHgb5ERa3guI708_OzPUSpgSH-J4MoILe7wdRk/copy?usp=sharing

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Kacia Ghetmiri joins me for this impactful episode filled with practical takeaways! Kacia is a multi-passionate entrepreneur, speaker, podcaster, real estate investor & event host. Her high vibe energy, transparency and “Come with me, let’s figure it out together” approach to life and business has led her to cultivate an engaged community of women!

But that's not all! Her background in recruiting and wealth of experience leading her own team gives her great insights that can help you navigate so many common hiring and leadership situations!

One of the things Kacia stresses, is the importance of hiring a lean team with an entrepreneurial mindset. These are people who are passionate about your mission and willing to take risks and try new things. We also chat about the importance of setting boundaries between work relationships and friendships. It can be tough to balance both, especially when you work with your friends, and Kacia knows just what to do!

We're also diving into weakness and how our perceptions can affect our business. Just because you're not good at something doesn't mean you can't be successful. You can choose to focus on your strengths and what lights you up! From there, you can work to build amazing connections with your customers. Our conversation touches on how you can use social media to promote authenticity and transparency to build community. There are SO many layers to this conversation with Kacia so grab your headphones, and tune in for all of the details!

What you'll hear in this episode:

[5:30] Kacia’s background  

[7:30] What its been like hiring and working with her friends.

[11:30] Hiring for the wrong role.

[16:30] Separating your work relationship and your personal relationship with your friends.

[22:30] Dealing with the negative emotions that come up in the business. 

[26:30] Hiring specialists first instead of generalists.

[29:20] Where do you go to find and hire your contractors.

[33:50] How to know it's not the right fit and how to go about the situation when the employee is a friend. 

[39:35] How to connect with Kacia.

Listen to Similar Episodes:

Hiring for Impact: Making the Right Choice for Your Business

Using Human Design to Build the Right Team with Stacy Gissal

How to Outsource & Build a Team Internationally with Jasmine Jonte

* Checkout Kacie's amazing podcast EmpowerHER

* Connect with her on IG @kacia.ghetmiri & @empowerher.podcast

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Cyd is an expert on how to effectively lead a digital-based team by setting up the proper systems. Hear us geek out about how to utilize asynchronous communication, delegation skills, and project management platforms like Asana.

Cyd Rechtin is a former chemical and advanced analytics engineer who felt her creativity being pushed to the side in corporate America. She left her "big wig" job to start her own business, The Creator's Attaché (TCA) and brings her passion to make an impact and desire to innovate to many businesses, small and large. If setting up systems is daunting to you, delegate the task to someone like Cyd! It's one of the best investments you can make for the health and longevity of your team.

*Book a consultation call with Cyd to streamline your project management tools: https://calendly.com/thecreatorsattache/ositbn

*Find Cyd on IG @cyd.rechtin

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

Are you ready to level up your leadership skills and become a true boss for your team? Being a boss is not just about leading, it requires a unique set of skills, intentions, and habits.

I'm diving into the distinctions between being a boss and a leader, and the essential skills and habits necessary to become a great boss for your team. It starts with clear and effective communication, recognizing and empowering your team, and setting clear goals and expectations.

These key habits will set you on the path to becoming a truly great boss for your team so that you can shape the future success of your organization.

Listen to Similar Episodes:

18. How to Lead Your Team During The Holiday Season

24. Developing a Leadership Mindset with Zach Arend

31. Implement These 3 Rituals to Help Your Remote Team Work Better

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Many hiring managers assume eager candidates will do whatever it takes to get the job but I'm here to challenge that notion and discuss how companies should adapt their approach to hiring! Today's job market is candidate-driven and it's time to focus on building your employer brand and showcasing your unique culture to attract top talent, rather than relying solely on candidates.

In this episode, I'll touch on why creating a positive candidate experience is crucial. It can lead to referrals, repeat business, and a competitive edge in the job market, especially for startups and small businesses.

And let's not forget about candidate engagement and relationship building during the hiring process! Sometimes, nurturing potential talent is more important than finding an instant fit. It's not just about what candidates can do for you; it's about treating them with respect and providing a positive experience for them.

Tune in now for actionable insights and expert advice!

What you'll hear in this episode:

[0:05] Leadership, management, and entrepreneurship

[1:45] Job candidate mindset and interview process

[6:05] Candidate experience and its impact on hiring and business success

[10:15] Candidate engagement and relationship building in hiring process

[14:05] Effective interview process and HR compliance

Listen to Similar Episodes:

How To Determine WHO You Need To Hire

The Secret to Hiring Success: Strategies for Finding the Right Employee

How to Use ChatGPT to Facilitate Team Hiring and Management

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.

Wouldn't it be amazing to be able to download somebody's playbook for creating company culture and just follow it? Today we're diving into the world of company culture with none other than Kyle McDowell. Kyle is not just some thought leader or college professor sharing a bunch of theory about what you should do, he's somebody who has developed these principles throughout a 20+ year career leading and building teams in corporate America.

We kick things off with an introduction to building company culture and why it matters SO much. Kyle brings his unique perspective to the table, shedding light on the leadership void that's all too common in corporate America. He passionately discusses the importance of care in leadership and how showing genuine concern for your team can revolutionize your workplace.

Kyle emphasizes the need for flexibility in modern leadership, highlighting how adaptability is key in today's fast-paced business world. He also dives into effective meeting strategies that focus on outcomes, ensuring every meeting is productive and impactful. Tune in to get an inside look at Kyle's book, "Begin with WE," a must-read for anyone looking to transform their organization!

What you'll hear in this episode:

[0:00] Introduction to building company culture.

[0:45] Meet Kyle McDowell, creator of the 10 We's.

[3:05] The leadership void in corporate America.

[5:50] The importance of care in leadership.

[15:45] Flexibility in modern leadership.

[22:25] The importance of measuring outcomes over activities.

[23:35] Challenges in shifting focus to outcomes.

[24:50] Effective meeting strategies for outcome-oriented work.

[26:10] Rewarding outcomes over activities.

[28:10] Introducing the book: Begin with We.

[29:50] The 10 We's, a manifesto for organizational culture.

[31:45] Making principles a living, breathing part of the culture.

[36:05] The impact of authentic leadership.

[37:40] Where to find more.

Listen to Similar Episodes:

172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein

176. How to Define Core Values for the Culture You Crave with Ashley Anderson

179. How to Build A Strong Company DNA to Attract the Right Candidates

* Connect with Kyle on Instagram @kylemcdowellinc

* To learn more, check out his website: https://kylemcdowellinc.com

* Purchase Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website

Lindsey Schwartz is a best-selling author, master community builder, and the founder of Powerhouse Women. She is fiercely committed to supporting other women. Lindsey invests her time mentoring women and girls of all ages, from high-achieving entrepreneurs to high school students. Lindsey is also a real estate and angel investor for female-founded companies, including the beverage brand Lite Pink. After seeing numerous women in her life stop short of pursuing their own entrepreneurial dreams because of fear and self-doubt, she saw the need for more honest conversations about the ups and downs of entrepreneurship. That's exactly what Lindsey brings to this episode.

Lindsey talks openly and honestly about taking personal responsibility for developing herself as a leader. She shares her personal experience with making her first hire and the journey of self-discovery that was required of her to build her team. Lindsey provides so many great takeaways in this conversation that I have taken to heart as I'm excitedly having somebody join my team. I know her advice will provide you with great value too.

* Find Lindsey on IG @llindseyschwartz and @powerhouse_women

* Visit her website: www.powerhousewomen.co

* Listen to her podcast, Powerhouse Women podcast: https://podcasts.apple.com/us/podcast/powerhouse-women/id1461493937

* Connect with me on IG @jackie.koch_

* Find more information on my website peopleprinciples.co

I’m joined by Aisha Marshall, a content strategist and branding expert who's built and scaled a full-service marketing agency, as well as a luxury fine jewelry brand. Aisha is a pro when it comes to hiring and building teams, and she has tons of experience with internships. She shares her top two methods for finding great interns on college campuses and how she comes up with projects that help both the business and intern grow. Aisha breaks down her hiring strategy, application process, and approach to onboarding. We also discuss the importance of tracking your time against how much you’re billing and how to forecast a hire instead of hiring from scarcity. 

IN THIS EPISODE, I TALK ABOUT:

• What motivated Aisha to launch her own marketing agency 
• Aisha’s biggest takeaways from her first hire 
• Aisha’s experience working with ASU and other universities to hire interns 
• What Aisha considers to be the most important part of a job description 
• Advice on how to get to know your new team members, especially in a hybrid or fully remote work environment 
• How to tap into what motivates your employees and makes them feel seen 
• Aisha’s top two tips for small business owners who are ready to make their hire or scale their team 

CONNECT WITH AISHA

Follow Aisha: @aisha 

Follow WHXTE Atelier: @shopwhxte 

Follow AAM Consulting Firm: @aamfirm 

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

If you're ready to hear all things podcasting, you're in luck! Today, I'm thrilled to have the amazing Kelly Mosser, host of top-rated podcast, The Aligned Success Show, joining me for a jam-packed discussion as she shares her journey from the corporate world to becoming a successful small business supporter and host.

We'll talk all things podcasting including audience engagement, strategies for small businesses, how to become a guest on other shows, outsourcing, and building a kickass team to support your podcasting and business endeavors! Kelly will dish out some invaluable insights on navigating Instagram marketing, podcast launching, and mastering the art of providing value.

So, if you're a podcaster ready to level up your entrepreneurial game and learn from the best, then you won't want to miss this episode with Kelly Moser and I!

What you'll hear in this episode:

[0:00] Entrepreneurship origin stories and podcast guesting

[1:15] Meditation, mental health, and podcasting for small businesses

[5:25] Podcast guesting and audience engagement

[9:25] Podcasting strategy for small businesses

[14:05] Podcast guesting strategies and outsourcing

[18:25] Outsourcing and delegating tasks for a podcast and business

[21:30] Building a team through podcast editing and guesting

[26:30] Business operations and marketing with Kelly Moser

Listen to Similar Episodes:

Small Business Strategies to Chart Your Path to Growth

Unlocking the Differences You Need to Hire an Assistant

Mastering Your Marketing Strategy with Myca Williamson

* Connect with Kelly on IG @kelly.mosser

* Find out more about the podcast tour training masterclass http://work.kellymosser.com/book

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

As a small business owner, offering benefits to your employees can feel a little bit intimidating and costly. I break down the different benefits you should consider offering, including health insurance, paid time off, retirement solutions, and other perks that really help you stand out to potential employees. 

I share some simple tools to help get started with setting up a health insurance plan and determining how much you want to contribute. I get into some of the pros and cons of lump sum versus accrued paid time off, and what I recommend small business owners offer for federal holidays. I also give a sneak peek into next week’s episode, which is going to have a more in-depth look at paid parental leave. 

I hope that this episode clears up some common misconceptions about employee benefits and sparks inspiration about what you can offer your employees, regardless of how big your team is. 

IN THIS EPISODE, I TALK ABOUT:

• Simple ways to provide health insurance benefits when you only have a few employees
• Different types of paid time off, including vacation, sick, and unlimited 
• An overview of retirement solutions 
• Why more and more companies are offering a health and wellness stipends 
• Benefits to consider if your team is mostly or all remote 

RESOURCES MENTIONED 

• Gusto
• 
  

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co 

You have the best of intentions, but are these four management mistakes hindering your team's effectiveness? First, we're digging into the nitty gritty of finding that sweet spot between effective leadership and avoiding micromanaging. It's a delicate balance. Unfortunately, you can't assume that everything is great if you haven't heard from your team! I'm here to share my top tips to connect, share updates, and address any concerns on an ongoing basis.

Now, here's a golden nugget of wisdom: you can prescribe a decision to your team. Yep, you don't always have to lead them to the answer if you already know what it is. You can be the leader, guiding and coaching them, all without micromanaging their every move.

Another common mistake: Wanting to reach a consensus on every decision. Spoiler alert—it's not gonna happen, we can't always all see eye-to-eye. Instead, create a culture where they feel comfortable sharing their opinions, even if they differ from yours.

The fourth mistake is one that can really hinder team dynamics: not getting to know your team members personally. I know, you're the boss and you want to be professional, but that doesn't mean you can't be a compassionate leader. Learn about their interests outside of work, discover what makes them tick, and build those personal connections!

If you find that you're making one or more of these mistakes, it will be okay! Tune in to dive deeper into these topics and learn from my expert advice!

What you'll hear in this episode:

[0:00] The power of your team.

[1:55] The difference between micromanaging and not checking in.

[4:35] Don’t prescribe a decision to your team.

[9:15] Tell them why you're not on board.

[10:30] Not getting to know your team personally.

Listen to Similar Episodes:

Workshop Reflections: Unraveling Leadership and Team-Building with Molly

Today's Startup Landscape and Remote Work Success Secrets with Peter Benei

How to Build and Support High-Performing Remote Teams

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Operations can either catapult your company to great success or derail it! Your operations and supply chain must be competitive with those of your rivals. However, if you want to stand out, it must be superior to theirs.

Jackie is joined by Aaron Alpeter to explore what it takes as a founder to establish a flowing supply chain, an organized and lean organization for operations, and how to locate the proper individuals for the jobs in your firm. If you've been battling to keep your business's procedures and inner workings running smoothly, this episode will supply you with a plethora of free knowledge!

Aaron is the founder of Izba (www.izba.co) and Capabl (www.capabl.co). He graduated from Unilever's famous Supply Chain Management Program, where he worked for 5 years in the planning, production, international logistics, and continuous improvement. He has personally established or rebuilt over a dozen firms. He has held C-level positions at companies such as Hubble Contacts, Sustain Natural, The Flex Company, and Mirror, as well as advising The Farmer's Dog, Grove Collaborative, Banza, Ettitude, Sunsoil, and Kind.

Listen to Similar Episodes:

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

How to Outsource & Build a Team Internationally with Jasmine Jonte

The Most Important Hires With Ivan Alo & LaDante McMillon, Co-Founders Of New Age Capital

*Check out Aaron's website for more information about his services: https://www.izba.co/

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Many small business owners struggle with where to start and feel overwhelmed by HR tasks like payroll, compliance, and hiring. I'm here to help you gain confidence and complete a "people strategy assessment" to identify your strengths and weaknesses in managing your team. I address common fears and misconceptions that create issues and explain how HR strategy can be your business's safeguard.

Effective HR management also involves leveraging technology. In today's episode, I share my go-to tools and how you can utilize them to manage your HR operations effectively. I'm also sharing the most common HR mistakes I see in small businesses! Waiting until small issues become major problems can lead to legal trouble and fines. I'm here to share stories and insights to help you avoid these pitfalls.

Join me to learn how to fix HR mistakes and build a strong foundation for your small business!

What you'll hear in this episode:

[0:00] HR mistakes in small businesses

[1:05] HR basics for small business owners

[6:55] HR strategy and business growth

[12:50] HR software implementation for compliance and time-saving

[15:35] Common HR mistakes in small businesses

[19:45] Common HR mistakes in small businesses

Listen to Similar Episodes:

What is Human Resources (HR) Anyway?

KPIs to Track the HR Side of Your Business

Human Resources Tools to Help You Successfully Run Your Business

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/