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DateTitreDurée
22 Nov 2018Find Your Inner Mogul with Tiffany Pham00:34:20

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I have the pleasure of welcoming another Tiffany to the What's Next! Podcast. Tiffany Pham is the Founder and CEO of Mogul, an award-winning, worldwide platform that connects women to trending content and courses, and personalizes it to meet the needs of the individual users. Mogul is visited by millions of women from over 196 countries and territories and 20,000+ cities worldwide. Mogul was named one of the top sites for marketing your company online by Forbes in 2015 and Tiffany was named one of Forbes’ 30 Under 30 in Media in 2014 as well as Business Insider’s 30 Most Important Women Under 30 in Technology in 2014. She is the co-author of the book From Business Strategy to Information Technology Roadmap and a graduate of Yale University and Harvard Business School. Her newest book You Are a Mogul, is in bookstores now.  

THIS EPISODE IS PERFECT FOR… aspiring millennial moguls, parents of teens, or anyone who is interested in attracting more millennials to their workforce, or to buy their products. If you want to be inspired to reach your full potential and build something innovative and impactful, this episode is perfect for you. 

TODAY’S MAIN MESSAGE…  

This episode is all about understanding what drives millennials and challenging yourself to go out and be a mogul. Tiffany talks about starting where you are and allowing your passions to drive and inspire you to push yourself farther and reach higher. She also shares her insights into the minds of millennials and how they view education and their overall contribution where they work and to the world. Tiffany shares her own journey of excellence from immigrating to the U.S. at a young age, to becoming a “Millennial Mogul.”  

 WHAT  I  LOVE  MOST 

Tiffany’s inspirational personal story and how her promise to her grandmother drove her to become the influential and inspiring media and technology mogul she is today. Tiffany’s story makes me want to wake up tomorrow and stay inspired! 

 

Running time: 34:20 

  

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FindTiffany on social: 

Twitter 

LinkedIn 

 

Mogul 

31 Oct 2024Cultivating Culture Across Generations with Jessica Kriegel00:32:19

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m joined by Jessica Kriegel. She is the Chief Scientist of Workplace Culture for Culture Partners, leading research and strategy in best practices for driving results through culture. For 15+ years, Jessica has been guiding global, national, Fortune 100, and other organizations across finance, technology, real estate, and healthcare industries on the path to creating intentional cultures that accelerate performance. And she has a book coming out called The Culture Equation, where she dives into how people think and act to get results. 

 

THIS EPISODE IS PERFECT FOR… leaders who want to improve company culture.

 

TODAY'S MAIN MESSAGE… what does it take to build a thriving company culture? In this episode, Jessica shares her findings and explains why traditional corporate structures aren’t cutting it anymore. She shares how leaders can create a more people-first approach that drives engagement and results. 

 

Key Takeaways:

  • Stereotypes around how Gen Z and millennials impact the workforce are keeping leaders from actually seeing these employees on their team as people. Jessica says it’s not about understanding different generations but about understanding life stages. 

  • Culture isn’t a task that can be delegated to HR. Leaders need to be closely involved in shaping it.

  • Leaders must be adaptable to the evolving needs of their teams.

  • Focusing on what’s in your control gets you out of the blame game and into your sphere of influence.

 

WHAT I LOVE MOST… Jessica’s technique to encourage accountability in her team is to model above-the-line thinking. She breaks it down into these four steps: see it, own it, solve it, do it.

 

Running Time: 32:18

 

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Podcast

06 Oct 2022Navigating Differences for Unity with David Livermore00:25:05

Welcome to the What's Next! podcast with Tiffani Bova. 

This week we take a deep look at different factors that profoundly shape how we see the world – place, race, gender, religious beliefs, and politics – and seek ways to unify over our shared humanity despite our many diverse viewpoints. To guide us through the process, social scientist David Livermore reveals how to use cultural intelligence, a scientific model for working with people from different cultures, to bridge our differences closer to home and authentically connect with those around us.

David Livermore is a social scientist and thought leader devoted to the topics of cultural intelligence and global leadership. He’s a founder of the Cultural Intelligence Center in East Lansing, Michigan, and a research fellow at Nanyang Technological University in Singapore. Livermore spent twenty years in leadership positions with a variety of nonprofit organizations around the world and taught in numerous universities. He is a frequent speaker and adviser to leaders in Fortune 500s companies, nonprofits, and governments and has worked in more than one hundred countries. David has authored several other award-winning books, including The Curious Traveler, The Cultural Intelligence Difference, What Can I Do?, Expand Your Borders, and most recently Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization” (Sep 2022).

 

THIS EPISODE IS PERFECT FOR…  people who are seeking ways to come together, navigate difficult conversations, manage necessary relationships, and, most importantly, accept the differences that make us US.

 

TODAY’S MAIN MESSAGE… there are a number of differences that play into the individual personalities that reside within all of us, however, there is far more that makes us similar to each other rather than different. By applying the four competencies of cultural intelligence – motivation, cognition, meta-cognition, and behavioral flexibility – we are enabled to navigate difficult conversations and relationships across a wide range of situations.

 

WHAT  I  LOVE  MOST Ultimately, David wants to address the big picture issues, tackling tribalism, confronting racism, and developing a common vision for the future. He believes that we can achieve this by taking the time to reconnect with our shared humanity and embracing our differences, but also not letting them divide us.

 

 

Running time: 25:04

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Find David on social:

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YouTube

 

David’s Book:

Digital, Diverse & Divided

06 Apr 2023RELOAD: Three Days with a Shark with Naomi Simson00:34:48

Welcome to the What's Next! Podcast with Tiffani Bova.

 

This week I’m thrilled to bring back a conversation of the What’s Next! Podcast with Naomi Simson.

 

Naomi has held corporate careers in marketing with Apple, IBM, Ansett and KPMG before founding RedBalloon, an online marketplace for experiences, in 2001. RedBalloon now sits within Big Red Group, which she co-founded in 2017. 

 

Naomi is known as an entrepreneur and business leader, and media commentator for business owners. She’s a regular panelist on ABC The Drum and is a best-selling author, podcaster, and speaker. You might recognize her from Shark Tank Australia, where she was the ‘Red Shark.’

 

THIS EPISODE IS PERFECT FOR… anyone who wants a peek at what Naomi’s life is like. After spending three days with her, I know I had to invite her to the show!

 

TODAY’S MAIN MESSAGE… it’s about doing your best work. It doesn’t matter if you’re starting a business in your 20s, in your 60s, or even if you’re making a pivot in your current career. Naomi teaches how important it is that fear doesn’t stop you. Look at the long journey ahead and take responsibility for the life you want.

 

WHAT  I  LOVE  MOST… Naomi’s personal motto–if it’s meant to be, it’s up to me. This clearly spells out her work ethic, her personality, and the reason why she’s a role model to so many. 

 

Three days with a Shark taught me to continually question and re-assess my roles. What can she teach you?

 

Running Time: 34:47

 

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Find Naomi on Social: 

LinkedIn

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Instagram

06 May 2021The Secret Lives of Customers with David Duncan00:34:22

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am thrilled to welcome my friend, David Duncan to the What’s Next! Podcast. David is a managing director at Innosight, where he works with leaders to create customer-centric teams, strategies, and organizations. He is the coauthor of two previous books, including the Wall Street Journal bestseller Competing Against Luck: The Story of Innovation and Customer Choice, written with the legendary Harvard Business School professor Clayton Christensen. A leading authority on the theory and application of jobs to be done, Duncan has extensive experience conducting market investigations around the world. Prior to Innosight, he worked as a consultant at McKinsey & Company and earned a PhD in physics from Harvard. I am so excited to bring you this episode of the What’s Next! Podcast with David Duncan!

 

THIS EPISODE IS PERFECT FOR… if you are struggling to understand who your customer is, and why they behave the way they do, this is the episode for you! 

 

TODAY’S MAIN MESSAGE… Customers are endlessly surprising and constantly changing… If you’ve often found yourself at a loss when it comes to your customers and why they make the choices that they do, David is here to point you in the right direction and demystify your customer conundrum. According to David, a job to be done is a problem that someone has, or a goal they want to achieve in a particular context or circumstance–the progress someone is trying to achieve in a given circumstance. Progress encompasses both the goal and the ongoing effort to address the problem. As an entity you are trying to sell an experience, or expectation, or solution that gets your customer to that end goal. David breaks down his work and his newest book: The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior. Let’s solve that mystery with David Duncan!

 

WHAT  I  LOVE  MOST David provides such a great framework for understanding what it is you are buying and selling and the problems you and your customers are trying to solve in the process!

 

Running time: 34:21

 

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Find Tiffani on social:

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Find David online:

Twitter

LinkedIn

Market Detective Website

 

Competing Against Luck Book

The Secret Lives of Customers Book

09 Jan 2025A Fresh Approach to Strategy with Seth Godin00:29:45

Welcome to the What's Next! Podcast with Tiffani Bova. In this LinkedIn Live, I had the wonderful honor of welcoming my dear friend, Seth Godin, who I met in 2001 through his book Purple Cow, which is one of my all-time favorite books. Along the way, Seth has always been a great supporter of me and my career. Today, I’m eager to discuss Seth’s latest book, This Is Strategy: Make Better Plans.

 

THIS EPISODE IS PERFECT FOR…anyone who wants a fresh perspective on leadership and strategy.  

 

TODAY’S MAIN MESSAGE…strategy isn’t a lofty document or annual exercise. It’s a compass guiding every decision you make. Seth challenges the conventional idea of strategy as static and instead frames it as a dynamic, iterative process of becoming. He shares nuggets of wisdom from his new book, which he says is a love letter for the people he cares about. 

 

KEY TAKEAWAYS…

  • Fear is often the thing that holds people back from making bold decisions.

  • False proxies, like easy-to-measure but irrelevant metrics, can misguide your focus.

  • The best leaders inspire action by focusing on the “why” behind their strategies.

 

WHAT I LOVE MOST…Seth’s thoughts on practical empathy. He says it’s easy to become attached to something because you’ve worked hard on it. Practical empathy is understanding your audience and imagining what they need, even if that means reinventing your offerings. It’s a call to lead with both courage and care. 

 

Running Time: 29:45

 

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Find Seth Online:

Website 

LinkedIn 

 

Seth’s Book: 

The Corporate Startup

 

29 Feb 2024A Blueprint for Career Growth with Grace Puma and Christiana Smith Shi00:29:43

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I'm really excited about this conversation today with two brilliant women. 

 

The first is Christiana Smith, the former president of Nike's consumer direct division, leading the company's global retail and e-commerce business. Before that, she was a senior partner at McKinsey. Christiana has been named one of the Most Influential Corporate Directors by Women, Inc. She currently leads Lovejoy Advisors, which is focused on digitally transforming consumer and retail businesses. 

 

She's joined by Grace Puma, who is the former executive vice president and COO of PepsiCo, who, before that, held senior positions with United Airlines, Kraft Foods, Motorola, and Gillette. A board member of both Organon & Co and Target, she has been ranked on the “Most Powerful Latina” list by Fortune magazine and recognized as the “Executive of the Year” by Latina Style magazine.

 

Christiana and Grace are here to talk about their new book, Career Forward, which shows how to prioritize a career path, build professional value, and enjoy a full life both in and out of the workplace. 

 

THIS EPISODE IS PERFECT FOR… anyone who wants to expedite their leadership development and glean some lessons from those who have built successful careers. 

 

TODAY’S MAIN MESSAGE… Christiana and Grace are highly successful women in vastly different ways. However, the advice they have for rising leaders and the things that got them to where they are aren’t so different. In their new book, they create a blueprint for those looking to intentionally grow their career path. In this episode, they share some practical advice. 

 

WHAT I LOVE MOST… many leaders live by the mantra “fake it till you make it,” and while there’s some truth behind it, it’s only a positive mindset if, while you're faking it, you're committed to learning how to do it right.

 

Running Time: 29:42

 

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Learn More About Grace and Christiana: 

Career Forward Website

 

Book: Career Forward

 

04 Nov 2021Seeing Around Corners with Rita McGrath00:28:59

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend Rita McGrath. Rita is a bestselling author, sought-after speaker, and longtime professor at Columbia Business School. She is also one of the world's top experts on innovation and growth and is regularly published in the Harvard Business Review. She's consistently ranked among the top ten management thinkers in the world and was ranked number one for strategy by Thinkers50. She is the author of the best-selling book, The End of Competitive Advantage, and her most recent book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen. I am beyond excited to bring you this episode of the What’s Next! Podcast with Rita McGrath! 

  

THIS EPISODE IS PERFECT FOR… anyone in business who experienced our most recent, shared inflection point, COVID-19. 

 

TODAY’S MAIN MESSAGE… Building a culture that nourishes permissionless excellence and doesn’t worry constantly about control can not only facilitate this kind of business, and subsequent customer satisfaction, but can also prepare you to spot strategic inflection points. If you can pick up on key signals when these events are still in their gradual phases, it is your opportunity to take your business to new heights. But, just important to know? Staying flat is not an option. 

 

WHAT  I  LOVE  MOST Rita’s Monday Morning Huddle: How might you spend or use just one hour a week differently thinking about your future? 

 

Running time: 28:59 

  

  

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25 Jul 2024RELOAD: Shifting Ahead with Allen Adamson00:29:55

Welcome to the What's Next! Podcast with Tiffani Bova. 

  

This week, I’m listening back on a conversation with Allen Adamson and I wanted to share it with you too. 

 

Allen is a noted industry expert in all disciplines of branding and the Co-Founder of Metaforce. He is also a published author with multiple marketing titles including Shift Ahead, Brand Simple, and The Edge. Prior to co-founding Metaforce, Allen was the Chairman of  North America of Landor Associates, a global branding firm. Before joining Lander, Allen was an executive at Unilever and held senior management positions at Ogilvy & Mather and DMB&B. Allen is also a sought-after industry commentator and has appeared on shows such as NBC’s Today Show and Fox Business Network’s Closing Bell.  

 

THIS EPISODE IS PERFECT FOR… individuals who are trying to build a memorable brand with advertising, social media, product design and user interfaces to convey a story which resonates with employees and customers.  

 

TODAY’S MAIN MESSAGE… find your relevance! Get out of your marketing bubble and don’t wait for things to go wrong to step on the gas and shift your strategy. Once the marketplace signals your misstep, it’s too late. Shifting ahead to success is all about being proactive and attentive and learning not just to listen passively, but to watch actively and ask the right questions! 

 

WHAT I LOVE MOST… I loved talking about what “brand” truly is and how we can better understand it. It is one of the most misunderstood concepts in business and sales today. Everyone is chasing after what they think it means, and often this leads to a sense of disingenuousness. 

 

Running time: 29:54

  

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Find Allen Online:

LinkedIn 

Twitter 

Metaforce 

 

11 Feb 2021Being Intentional About Your Career with Mark A. Herschberg00:28:25

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am excited to welcome Mark A. Herschberg to the What’s Next! Podcast. Mark is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. He helped to start the Undergraduate Practice Opportunities Program, dubbed MIT’s “career success accelerator,” where he teaches annually. At MIT, he received a B.S. in physics, a B.S. in electrical engineering & computer science, and a M.Eng. in electrical engineering & computer science, focusing on cryptography. At Harvard Business School, Mark helped create a platform used to teach finance at prominent business schools. He also works with many non-profits, including Techie Youth and Plant A Million Corals. He was one of the top-ranked ballroom dancers in the country and now lives in New York City, where he is known for his social gatherings, including his annual Halloween party, as well as his diverse cufflink collection. I am thrilled to be speaking with Mark A. Herschberg on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… young people starting out in their careers, leaders managing others, career veterans looking for some direction in 2021, and anyone looking for some tools to move forward successfully! 

 

TODAY’S MAIN MESSAGE… A career goes beyond just being your job. A career is your overall plan for where you want to be spending a good portion of your life, not just now but in the future! Moreover, the only way to get there, to reach that elusive life goal, is to be intentional and set forth a career plan. This doesn’t mean anything is guaranteed, and this doesn’t mean your plans are set in stone, but you need to have clear goals if you want to get somewhere. Plans may be worthless, but planning is everything! Now, a career plan does not begin with “I want x, y, or z job,” it begins with a few key questions about your life, and Mark is here to break it down for us and get us planning for success. He is also here to make sure that we can adjust for success and update that plan too! 

 

WHAT  I  LOVE  MOST Learning groups are a wonderful idea and I’d love to hear from you on LinkedIn or Twitter about your own learning groups and ideas for them! 

 

Running time: 28:25 

  

  

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Find Mark online: 

The Career Toolkit Website 

 

05 Jul 2018Who's on Your Team? with Adam Grant00:26:29

Welcome to the What's Next! podcast with Tiffani Bova.

This week I speak with Adam Grant.  Adam is the leading expert on finding motivation, meaning, living more generous and creative lives. He's been recognized as one of the world's 10 Most Influential Management Thinkers and Fortune's 40 under 40. He's the author of three New York Times bestsellers: Give and Take,  Originals,  and Option B.  Adam now hosts WorkLife, a TED original podcast after his TED talk got more than 12 million views.

THIS EPISODE IS PERFECT FOR… team members and team builders.

TODAY’S MAIN MESSAGE…

Adam’s research shows that interpersonal interactions that a difference in our success.  At various points of our day humans operate in three realms: (1) a giver, or people who ask what can I do for you?, (2) a taker, someone who asks what can you do for me?, and (3) matchers, who follow the law of reciprocity.  Yes, there are grey areas, but people usually fit in one of these categories.

One would think that placing a group of givers on a team would guarantee a culture of givers, but that’s not the case.  Yet, when you have a team of takers, more harm is done that good.  Adam believes it’s more important to screen out takers, leaving a good mix of givers and matchers.

Forming teams is more than finding similarities or matching “culture fit.”  Forming teams is an important skill that finds differences, diversity of thought, and identifies the holes in current teams.

WHAT I LOVE MOST… Adam’s work around being better teammates and better individuals in our home and work life is inspiring.  He forces us to think if we are a giver, a taker, or a matcher.  How are we adjusting each day to bring out best selves to our day?  This is an important question to ponder and to try to implement in your life.

Running time: 26:27

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17 Feb 2022Reload: Caring Radically with Kim Scott00:40:39

Welcome to the What's Next! podcast with Tiffani Bova. 

Throwback to our conversation with the ever-candid yet always sincere Kim Scott. Kim is the author of three novels, and the New York Times & Wall Street Journal bestseller “Radical Candor: Be A Kickass Boss Without Losing Your Humanity.” Previously, Kim was the Co-founder and CEO of Juice Software, a collaboration startup. She led ad sense, YouTube, and double-click online sales and operations at Google, before she joined Apple to develop and teach a leadership seminar. She also has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. She received her MBA from Harvard and her B.A. from Princeton University.  

THIS EPISODE IS PERFECT FOR… anyone who is open to becoming more self-aware, interested in learning how to give and receive candid and effective feedback.   

TODAY’S MAIN MESSAGE… Be able to show you that you care for those around you while also challenging them to be better. Candid, effective feedback is important, indispensable, and harder to come by than you might think. When you do get it, it’s in your best interest to embrace it, apply it, and continue to encourage it. Kim shares her best advice on how you can be a better giver of this valuable feedback (both positive and negative), as well as a better receiver of it.  

WHAT  I  LOVE  MOST Kim believes, as do I, that giving feedback is not mean, if it’s clear. Her personal anecdotes were illustrative, especially her own career re-focus with Sheryl Sandberg. I also love that she makes a point to remind us how important it is to make sure you take a moment in the day to thank somebody and recognize what they do and all that they bring to work, your business, or your life, every day. 

Running time: 40:42 

  

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Find Kim on social: 

Twitter 

LinkedIn 

Facebook 

 

Kim’s Book: 

Radical Candor 

23 Feb 2023RELOAD: Super Phoning in with Ryan Leslie00:35:37

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I have the pleasure of re-sharing one of my favorite episodes with our first Grammy-nominated recording artist, record producer, and musician, Ryan Leslie. If that isn’t impressive enough, Ryan is also a technophile, entrepreneur, and genius Harvard graduate who conferred his degrees in political science and macroeconomics at the ripe old age of 19. While at Harvard, Ryan taught himself basic production skills and also developed a musical style all his own. This led him to produce music for a variety of prominent artists, including Usher and Britney Spears, in multiple musical genres ranging from R & B and hip-hop, to pop and gospel. But, it doesn’t end there, Ryan co-founded Super Phone to help track conversations via text and interact more personally and effectively with his fans. Now, he's turning Super Phone into a full-fledged CRM with a new app and funding from the likes of venture capitalist Ben Horowitz. I am very excited for you to learn more about Ryan Leslie in this episode of What’s Next!  

THIS EPISODE IS PERFECT FOR… aspiring artists, entrepreneurs, and professionals of any kind who have a strong appetite for education and believe in the value of human connection. It is also for anyone who is looking for inspiration to tackle their own challenges and opportunities with a renewed passion!

TODAY’S MAIN MESSAGE… This episode is about Ryan’s journey through and from academia to entertainment, and entertainment to tech. But, more importantly, it is about Ryan's crusade to make sure that meaningful connections between human beings continue to be made, even as technology advances into new places where individuals feel like human connection is being lost.  

WHAT  I  LOVE  MOST I love how humble Ryan is about all of his amazing success and what he's trying to do to give back to his community of fans. I was so inspired by his message when I met him at the 2018 Harvest Summit not only from an academic standpoint, but how wise he is about what's really important in life.  

Running Time: 35:28 

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Find Ryan on Social: 

Text Ryan At: 

+1-646-798-6566 

21 Jan 2021Excellence Now: It’s All About the Human Stuff with Tom Peters00:45:45

Welcome to the What's Next! podcast with Tiffani Bova.     

This week I am beyond thrilled to be bringing you our sixth What’s Next! BONUS Episode with the Tom Peters (a second-time What’s Next! Guest)! For this special episode, I'm sharing my January, 14th LinkedIn Live chat with the “Red Bull of Management Thinkers” as we discuss excellence 

Tom Peters is the co-author of In Search of Excellence—the book that changed the way the world does business and often tagged as the best business book ever. Seventeen books and thirty-five years later, Tom is still at the forefront of the “management guru industry” he single-handedly invented. As CNN said, “While most business gurus milk the same mantra for all it’s worth, the one-man brand called Tom Peters is still reinventing himself.” His most recent effort is The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last (Vintage, 2018). Tom’s bedrock belief: “Execution is strategy—it’s all about the people and the doing, not the talking and the theory.” In November 2017, Tom received the Thinkers50 Lifetime Achievement Award. (Effectively, all of Tom’s written and spoken material covering the last 15+ years is available—free to download—at tompeters.com and excellencenow.com and his Udemy course is now available here!) 

 

THIS EPISODE IS PERFECT FOR… leaders, managers, self-starters, men, women, and anyone in search of excellence! 

 

TODAY’S MAIN MESSAGE… In a time of great turmoil where leadership and excellence have come into greater focus, Tom Peters is here to help us navigate the implications of this time on the rest of our professional careers. The way you behave towards your fellow human beings–particularly towards those for whom you are responsible–is the very definition of your professional life and legacy. This is a time for thoughtfulness, caring, patience, and understanding–and the world past-COVID should be as well. Another point Tom would love to drive home in this episode is the undeniable advantage having women in positions of leadership can afford your organization and your bottom line. Tom shares his wealth of experience, his wonderful insight, and answers some of the What’s Next! audience’s burning questions live on the line. 

 

WHAT  I  LOVE  MOST Tom’s unstoppable energy, humility, and compassion, and how he fearlessly spreads his message of leadership steeped in humanity.  

 

Running time: 45:45 

    

 

 

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Find Tom online:  

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Tom’s Udemy Course

12 Mar 2020Disruption and Innovation from the Frontlines with Mitch Lowe00:32:48

Welcome to the What's Next! podcast with Tiffani Bova.  

   

This week I am thrilled to be speaking with Mitch Lowe. Mitch was one of the early pioneers in the movie rental industry opening video rental stores in the early 1980’s. In the late 90’s Mitch joined Marc Randolph and Reed Hastings at Netflix as the video industry expert. As VP of Business Development and Strategic Alliances for Netflix’s first 5 years, and as a member of its core executive team, Mitch led many of the partnerships that drove new subscribers to join Netflix. Mitch left Netflix in 2003 after a very successful IPO and joined the business development team at McDonalds Ventures to build a DVD evening machine business called Redbox. Mitch served as its COO and President for 8 years, growing the company from $36k in first-year revenue to over $1.5B in revenue 8 years later. Today Mitch invests in startups and gives inspirational speeches around the world to corporations, conferences, and students sharing stories of innovation, disruption and facing the challenges of building new products and services. I am truly delighted to have Mitch Lowe on the What’s Next! Podcast. 

   

THIS EPISODE IS PERFECT FOR… executives, managers, founders of small and large organizations – anyone looking to hear from someone who has been part of one of the biggest disruption stories in the new digital age. 

 

TODAY’S MAIN MESSAGE… Mitch shares his proven experience and tips on how to become more innovative and disruptive in your own organization. What should you do and when? Mitch shares how you can identify a need on the frontlines of your customer base and use that data to create a company that truly addresses that need.  

 

WHAT  I  LOVE  MOST I get to chat with an innovator whose work I covered in my own book, and I love the concept of the order and sequence in which you do things! Mitch gives you actionable items you can implement Monday morning to start making that progress.  

 

Running time: 32:48 

   

 

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18 Feb 2021Mastering the New Marketing Mindset for Tomorrow's Consumers with Raja Rajamannar00:33:49

Welcome to the What's Next! podcast with Tiffani Bova.  

This week I am thrilled to be bringing you our seventh What’s Next! BONUS Episode with Raja Rajamannar! For this special episode, I'm sharing my February, 12th LinkedIn Live chat with the Chief Marketing & Communications Officer for Mastercard, and President of the company’s healthcare business 

 

Raja joined Mastercard in 2013, bringing with him more than 25 years of experience as a global executive, managing large P&Ls and driving business transformation across multiple industries and geographies. Raja served as Chief Transformation Officer of the health insurance firm Anthem (formerly WellPoint). He helped craft the company’s new business direction and strategy, managed its $11 billion Medicare Advantage business, and led large M&A initiatives for the company. Prior to that, he also served as Chief Innovation & Marketing Officer and Chief Executive of International Operations at Humana. Raja is consistently recognized globally as a highly innovative and transformational leader with a deep expertise in Marketing, Data, and Digital technologies. Some of his recent accolades include: Global Marketer of the Year award by the World Federation of Advertisers, top 5 “World’s Most Influential CMOs” by Forbes, top 10 “World’s Most Innovative CMOs” by Business Insider, and inductee to The CMO Club Hall of Fame. He has also been recognized as one of AdWeek’s most tech-savvy CMOs. He recently assumed the honorary role of President of the World Federation of Advertisers. Raja has also been recognized by ANA Educational Foundation as the Marketer of the Year in 2019. 

 

THIS EPISODE IS PERFECT FOR… anyone developing a career in marketing, anyone seeking to understand how rapidly marketing is evolving, and anyone wanting to know how to get ready for this dramatic shift. 

 

TODAY’S MAIN MESSAGE… Raja shares his own journey as well as his insight on how technology has continually evolved in the last several decades and how marketing has had to change with it, evolving through four significant stages. What happens next in the fifth stage, or Fifth Paradigm as he puts it, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. Raja shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. 

 

WHAT  I  LOVE  MOST Raja’s assertion that trust will be one of the biggest differentiators between brands, and that the key to trust will be to demonstrate your purpose and belief in it, and then boldly and consistently act with purpose to earn that trust! 

 

Running time: 33:47

   

 

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Find Raja online:  

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Instagram  

 

23 May 2019Creating Confidence and Reaching the Height of Your Potential with Boss in Heels Heather Monahan 00:30:03

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am pleased to have Heather Monahan on the show. Heather is a best-selling author, keynote speaker, entrepreneur and founder of Boss In Heels. As a Chief Revenue Officer in Media, Heather Monahan is a Glass Ceiling Award winner, named one of the most Influential Women in Radio in 2017, and Thrive Global named her a Limit Breaking Female Founder in 2018. Heather is a confidence expert and her new book Confidence Creator shot to #1 on Amazon’s Business Biographies and Business Motivation list the first week it debuted on Amazon, and her new show “Creating Confidence with Heather Monahan” can be found on Apple podcasts. I am excited to have the wonderful Heather Monahan on the What’s Next! Podcast! 

THIS EPISODE IS PERFECT FOR… anyone who wants to reach his or her full potential and needs that important confidence boost! 

TODAY’S MAIN MESSAGE… Take ownership of your mental platform and be intentional about the tape you run repeatedly in your head. Confidence is the key to unlocking your full potential, and that confident mindset starts with you. It starts by developing that confidence skill through discipline and frequency. When that confidence muscle is strong, scary does not mean freeze, it means go faster. So, take action! Major action is the catalyst that accelerates the confidence growth cycle. There are many paths to confidence, but not all the steps along those paths are created equal, and the bigger the risk, the bigger the confidence reward. Stop letting self-limiting beliefs and fear tell you, "you're stuck." No excuses. Just take action! 

WHAT  I  LOVE  MOST… Heather has no shortage of passion for building confidence, taking risks, “firing your villains,” and making the big decisions that will lead you where you need to be and doing what you love! 

 

Running time: 30:03 

  

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Find Heather on social: 

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Heather’s Website & Book: 

20 Jun 2024Make the Leap From Average to Exceptional With Guy Kawasaki00:31:33

Welcome to the What's Next! Podcast with Tiffani Bova. 

In this LinkedIn Live, I welcome a dear friend of mine, Guy Kawasaki. Guy is the chief evangelist of Canva and the creator of the Remarkable People podcast. He is an executive fellow of the Haas School of Business (UC Berkeley) and an adjunct professor at the University of New South Wales. He was the chief evangelist of Apple and a trustee of the Wikimedia Foundation. He has written over a dozen books, and I’m excited to discuss his latest, Think Remarkable.

THIS EPISODE IS PERFECT FOR… anyone who wants to lead a remarkable and impactful life. 
 
TODAY’S MAIN MESSAGE… what makes someone remarkable? On his podcast, Think Remarkable, Guy has interviewed over 250 people like Steve Wozniak, Stacey Abrams, Mark Rober, and Jane Goodall who have made a huge impact on our world. In his new book, he boils down lessons learned from the dynamic people he has spoken to over the years. 

Key takeaways:
The three ingredients to becoming remarkable
The danger of boxing yourself in too early
Working backward is the key to doing good things
The importance of going and seeing your customer
 
WHAT I LOVE MOST… Guy sees grace as the determining factor between a successful person and a remarkable person. It’s not just about your own grit but recognizing the coaches, teachers, mentors, and bosses who have helped you along the way and paying that back by pouring into others. 
 
Running Time: 31:32
 
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Find Guy Online:

Website 

LinkedIn 

 

Guy’s Book: 

Think Remarkable

 

01 Aug 2024Redefining Happiness with Stephanie Harrison00:24:45

Welcome to the What's Next! Podcast with Tiffani Bova. 

I have the pleasure of welcoming Stephanie Harrison to the show today. She is the creator of the New Happy Philosophy. She's the founder of New Happy, a company helping individuals, companies, and communities apply this philosophy in their lives. 

The New Happy’s art, newsletter, podcast, and programs reach millions of people around the world every month. Previously, Stephanie was the Director of Learning at Thrive Global, one of my favorite companies. 

THIS EPISODE IS PERFECT FOR… anyone looking to redefine their understanding of happiness and improve their well-being, especially in the workplace.

TODAY'S MAIN MESSAGE… traditionally, happiness is tied to achievements - closing a big deal, getting a promotion, moving to the corner office. We’re told to aim for perfection and achieve more and more to find happiness, yet somehow, we’re still unfulfilled.  

 

Stephanie Harrison introduces a new concept of happiness, “New Happy” which challenges traditional notions of happiness. Instead of pursuing individual happiness through external achievements, New Happy focuses on authenticity and contributing to others' well-being. By understanding and applying these principles, individuals and organizations can foster environments that promote genuine happiness and purpose.

 

Key takeaways:

  • Using acts of kindness as a shortcut to happiness

  • Rewiring yourself to move away from Old Happy to New Happy

  • Understanding the root of most people’s unhappiness

  • How parents can teach children the New Happy way

  • Practical steps for leaders to promote happiness among their teams

 

WHAT I LOVE MOST… Stephanie's insight that happiness doesn't have to be a choice between self and others. You don't have to put your happiness before somebody else's or vice versa. You can do both at the same time.

 

Running Time: 24:45

 

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Find Tiffani Online:

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X

 

Find Stephanie Online:

Website 

LinkedIn 

X 

 

Stephanie’s Book: 

New Happy

 

12 Oct 2023RELOAD: View Business Like a Rainforest (When More is Not Better)00:42:20

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week I’m thrilled to air a Reload episode with the wonderful Roger Martin. 

 

In 2017, Roger was named the world’s #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. He is a trusted strategy advisor to the CEOs of companies worldwide including Procter & Gamble, Lego, and Ford. He is also a Professor Emeritus at the Rotman School of Management at University of Toronto where he served as Dean from 1998-2013, Academic Director of the Michael Lee-Chin Family Institute for Corporate Citizenship from 2004-2019 and Institute Director of the Martin Prosperity Institute from 2013-2019. In 2013, he was named global Dean of the Year by the leading business school website, Poets & Quants. His newest book is When More is Not Better: Overcoming America’s Obsession with Economic Efficiency. 

 

THIS EPISODE IS PERFECT FOR… leaders looking to find a productive balance between purpose and profits.  

 

TODAY’S MAIN MESSAGE… Roger and I discuss his new book and the history of American economics. For the first 200 years of the American economy, we witnessed a truly impressive performance and the economic life of the average American family got better. But, in recent decades, growth in the economic prosperity of the average family in America has slowed to a crawl. At the same time, the prosperity of America’s richest families has grown to a level never seen before. This combination of the stagnation of the average family and the enrichment of the richest Americans threatens American democratic capitalism. Roger provides a unique viewpoint on what has changed and why the helpful pursuit of efficiency has turned into a damaging obsession. He also begins to lay out how to bring about more productive balance. 

 

WHAT  I  LOVE  MOST… getting the opportunity to talk to Roger about a phenomenon that has become more apparent than ever in recent months!

 

Running Time: 42:20

 

Subscribe on iTunes

 

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Find Roger Online:

LinkedIn 

Twitter 

 

Roger’s Book:

When More is Not Better

23 Mar 2023RELOAD: Mastering the New Marketing Mindset for Tomorrow's Consumers with Raja Rajamannar00:34:10

Welcome to the What's Next! podcast with Tiffani Bova.  

   

This week I am thrilled to be bring back an insightful conversation I had with Raja Rajamannar! For this special episode, I'm sharing my February, 12th LinkedIn Live chat with the Chief Marketing & Communications Officer for Mastercard, and President of the company’s healthcare business 

 

Raja joined Mastercard in 2013, bringing with him more than 25 years of experience as a global executive, managing large P&Ls and driving business transformation across multiple industries and geographies. Raja served as Chief Transformation Officer of the health insurance firm Anthem (formerly WellPoint). He helped craft the company’s new business direction and strategy, managed its $11 billion Medicare Advantage business, and led large M&A initiatives for the company. Prior to that, he also served as Chief Innovation & Marketing Officer and Chief Executive of International Operations at Humana. Raja is consistently recognized globally as a highly innovative and transformational leader with a deep expertise in Marketing, Data, and Digital technologies. Some of his recent accolades include: Global Marketer of the Year award by the World Federation of Advertisers, top 5 “World’s Most Influential CMOs” by Forbes, top 10 “World’s Most Innovative CMOs” by Business Insider, and inductee to The CMO Club Hall of Fame. He has also been recognized as one of AdWeek’s most tech-savvy CMOs. He recently assumed the honorary role of President of the World Federation of Advertisers. Raja has also been recognized by ANA Educational Foundation as the Marketer of the Year in 2019. 

 

THIS EPISODE IS PERFECT FOR… anyone developing a career in marketing, anyone seeking to understand how rapidly marketing is evolving, and anyone wanting to know how to get ready for this dramatic shift. 

 

TODAY’S MAIN MESSAGE… Raja shares his own journey as well as his insight on how technology has continually evolved in the last several decades and how marketing has had to change with it, evolving through four significant stages. What happens next in the fifth stage, or Fifth Paradigm as he puts it, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. Raja shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. 

 

WHAT  I  LOVE  MOST Raja’s assertion that trust will be one of the biggest differentiators between brands, and that the key to trust will be to demonstrate your purpose and belief in it, and then boldly and consistently act with purpose to earn that trust! 

 

Running time: 33:47  

  

 

Find Tiffani on Social:  

Twitter  

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Instagram  

  

Find Raja Online:  

LinkedIn  

Instagram  

 

Raja's Book: Quantum Marketing 

 
 
 
07 Jul 2022Leading with Heart – John Baird & Edward Sullivan00:33:13

Welcome to the What's Next! podcast with Tiffani Bova.

Patiently waiting for the heart of the conversation, our guests John Baird and Edward Sullivan help businesses create safe conditions for workers to feel seen and heard by their managers. Their book “Leading with Heart: 5 Conversations That Unlock Creativity, Purpose, and Results” highlights five key values they have identified to embrace an empathetic and authentic workplace culture.

John Baird has been considered one of the premier executive coaches in Silicon Valley for over 25 years. He built his career coaching in the C-Suite at companies ranging from Apple and Nike to start-ups like DoorDash and MasterClass. He earned a PhD in Organizational Leadership from Purdue University. He is currently Founder & Chairman of the renowned executive coaching consultancy Velocity.

Edward Sullivan has been coaching and advising start-up founders, Fortune 10 executives, and heads of state for over 15 years. His clients include executives from Google, Salesforce, Slack, and dozens of other fast-growth companies. He holds an MBA from Wharton and an MPA from the Harvard Kennedy School. Edward is CEO & President of the renowned executive coaching consultancy Velocity.

 

THIS EPISODE IS PERFECT FOR…  leaders who want to connect with their employees on the deepest human level, ultimately unlocking creativity, purpose, and results.

 

TODAY’S MAIN MESSAGE… In order to build long-term sustainable profit, you need to find purpose as a company. When workplace leaders can create safe workplace environments, workers can be their authentic selves and grow to be more effective and skillful individuals. The bottom line is that if you can take care of your team members, you can turn the tide on the Great Resignation and have loyal team members for years to come.

 

WHAT  I  LOVE  MOST Both John and Edward are focused on the human side of business, which ultimately translates to financial gain when workers feel empowered by the company culture and actively look out for each other’s emotional wellbeing.  

 

 

Running time: 33:12

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Find John on social:

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Find Edward on social:

Website
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LinkedIn

 

John & Edward’s Book:

Leading with Heart

24 Aug 2023The Simple Ways to Be a Customer Experience Expert with Shep Hyken00:31:47

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I’m excited to bring back an episode with my friend Shep Hyken. 

 

Shep is a NY Times and WSJ bestselling author of multiple books, including Moments of Magic, one of my favorites. He’s a customer service expert and a keynote speaker. He works with companies who want to build loyal relationships with their customers and employees by delivering fantastic customer experiences.

 

THIS EPISODE IS PERFECT FOR… anyone in customer service and customer success organization and leaders who wake up every day focused on improving customer experience.

 

TODAY’S MAIN MESSAGE… the only thing that's going to separate one company from the next is the experience that a customer has with a brand. It will no longer be about product and price – customer service and customer success will carry as much, if not more, weight than price in purchase decisions. Customer-focused companies make sure everyone on the team knows their value to the customer, even if they work behind the scenes.

 

Leaders have to define what the customer service experience is going to look like, and they have to live it: communicate it, train it, and serve as the role model. Make sure you hire people with a personality that matches the character of the company; you can train for everything else. Once you have the right people, make sure every member of your team is “service-aware,” which means understanding how your touch point matters to the customer.

 

WHAT I LOVE MOST… be more convenient. Be easier to do business with, and no matter what, create a frictionless experience for your customers – that’s what they will remember.

 

Running Time: 31:46

 

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Find Shep Online:

Website

Twitter

LinkedIn

 

08 Dec 2022RELOAD: "Gratitude and Pasta" - Creating Connections with Chris Schembra00:34:09

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am grateful to revisit my conversation with Chris Schembra on the show. Chris is the bestselling author of "Gratitude and Pasta: The Secret Sauce for Human Connection", chronicling his adventures as one of the most sought-after dinner hosts in the World. Forbes has just ranked his book as the #2 book of 2020 to create Human Connection and USA Today calls him the "Gratitude Guru.” He is the Founder + Chief Question Asker of 7:47, an advisory firm that helps companies give the GIFT of community and belonging to their VIP clients and partners. Having used their signature pasta sauce to spark over 400,000 relationships around the dinner table, their core hypothesis is that giving gratitude to others is the key to fulfillment, and ultimately good for business. At the time of recording, 7:47 is leading a year-long study on how gratitude and empathy affect entrepreneurship and the values their companies stand for. Their research revolves around a singular question, “If you could give credit or thanks to one person in your life, that you don’t give enough credit or thanks to, who would that be?”

I am beyond delighted to air this RELOAD episode of Chris Schembra on the What’s Next! Podcast for a timeless and moving conversation you’ll keep coming back to again and again.

 

THIS EPISODE IS PERFECT FOR… people who need and/or want connection, people who want to do better and succeed more, and people who love pasta.

 

TODAY’S MAIN MESSAGE… Chris shares his journey through success and plenty, as well as loneliness and rebuilding, and through it all, what gratitude, connection, and pasta have meant to him and to the people around him. He shares the value of connection from catharsis and physical health, to the strengthening of both personal and business connections that directly affect how successful, fulfilled, and prosperous you ultimately are. He also discusses the importance of connection in our current, COVID-19-locked-down reality, how to do it better and drive innovation and creativity, and how his dinners are going virtual!

 

WHAT  I  LOVE  MOST When in doubt, show gratitude!

 

 

Running time: 34:06

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Find Chris online:

Chris' Website (747)

LinkedIn

Facebook

Instagram

YouTube

Gratitude and Pasta

14 Jan 2021The Introvert’s Edge: Leveraging Your Inherent Advantage with Matthew Pollard00:28:34

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am excited to welcome Matthew Pollard to the What’s Next! Podcast. Matthew is responsible for five multi-million-dollar business success stories (all before the age of 30). Forbes calls him “the real deal,” Global Gurus lists him as a Top 30 Sales Professional, Top Sales World Magazine named him a Top 50 Speaker, and BigSpeak lists him as an international Top 10 Sales Trainer. He’s also the bestselling author of The Introvert’s Edge, which hit the Amazon charts as the 8th Most-Sold Book of the Week, appears on HubSpot’s list of the “Most Highly-Rated Sales Books of All Time,” and was selected by BookAuthority as the #2 “Best Introvert Book of All Time.” His soon-to-be-released second book, The Introvert’s Edge to Networking, has already received endorsements from Harvard, Princeton, Neil Patel, Michael Gerber, Dr. Ivan Misner, and Marshall Goldsmith. I am absolutely thrilled to be speaking with Matthew Pollard on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… introverts in sales, introverts looking to transition into sales, leaders who lead introverted team members, and introverts stepping into leadership roles. 

 

TODAY’S MAIN MESSAGE… Matthew’s humble beginnings, the adversities he’s faced, and his own epic rise to success show that anyone, with the right motivation and the right strategies, can achieve anything they set their mind to. He breaks down what we perceive as the “divide” between introverts and extroverts, where they draw their energy from, common misconceptions, and the true power of an “introverted seller.” So, how should introverts operate? How should introverts prepare? Matthew has got you covered! 

 

WHAT  I  LOVE  MOST Leaning into your introversion as a superpower and being more effective! 

 

Running time: 28:32 

  

  

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23 Dec 2021Reload: Technology and Being Human with Arianna Huffington00:27:43

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am bringing back another classic episode of the What’s Next! Podcast with the incomparable Arianna Huffington.  Arianna is an author, mother, and businesswoman, most notably known as the co-founder and former Editor-in-Chief of The Huffington Post. Arianna has been named one of the Most Influential Women in Media and one of the Most Powerful Women in Business and is the author of multiple books like Thrive and The Sleep Revolution 

 

THIS EPISODE IS PERFECT FOR… those hesitant about the future. 

 

TODAY’S MAIN MESSAGE… We’re at a very interesting time in history – one that is currently being shaped in new ways every day. The next 20 years won’t look anything like today. But of course, 20 years ago doesn’t look anything like today either. 

We cannot predict what the future holds, but as Arianna says, we’re at an inflection point.  Careers are no longer linear. Passion and purpose have stronger meanings than ever before, and change is happening faster than humans can keep up. 

Arianna is concerned about our addiction to devices because data shows it makes us less empathetic. More and more people are ditching devices for real connection, which means putting phones away for dinners and seeing friends in person instead of over a video call.  Arianna calls this “thrive mode.” 

 

WHAT I LOVE MOST… As I’ve gotten older, I’ve realized that giving back and reflecting on my life is more important than I ever thought. In a tech-consumed world, Arianna warns that we need balance. The interconnectedness we appear to have doesn’t hold weight compared to investing in relationships.  Giving back and providing value is what gives us a full life.  

 

Running time: 27:43 

 

 

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16 May 2024Taking a Leap Into Disruption with Steve Dennis00:31:17

Welcome to the What's Next! Podcast with Tiffani Bova. 

I’m inviting Steve Dennis, a long-time social media friend to the show. Steve is a strategic advisor, keynote speaker, podcast host, and the bestselling author of his previous book, Remarkable Retail. He has been named a top global retail influencer by multiple organizations and his thoughts on the future of shopping are regularly shared in his role as a Forbes Senior Contributor. He is the president and founder of Sage Berry Consulting, but prior to that, he was Chief Strategy Officer and SVP of Multichannel Marketing at the Neiman Marcus Group. He serves on multiple nonprofit boards and has a new book out, Leaders Leap.

 

THIS EPISODE IS PERFECT FOR… leaders seeking insights on navigating industry disruption and fostering innovation in their organizations.

 

TODAY’S MAIN MESSAGE… making incremental changes is a risky strategy in this day and age and the organizations that don’t adapt to the accelerating pace of change risk falling behind in competitiveness. Steve explores how to get ahead. 

 

Key takeaways: 

  • How to prepare for “leaps” and drive powerful innovation. 

  • How to embrace discomfort and manage fear around change. 

  • The role of ego in limiting innovation. 

  • Why it’s important to incorporate both bold leaps and incremental changes based on an industry’s disruption levels

 

WHAT I LOVE MOST… change can be really scary. Steve shares some great reminders on how fear often precedes the greatest innovations. 

 

Running Time: 31:16

 

Subscribe on iTunes

 

Find Tiffani Online:

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Find Steve Online:

Website 

LinkedIn 

 

Steve’s Book: 

Leaders Leap: Transforming Your Company at the Speed of Disruption

23 Jan 2025RELOAD: Building Trust in an Influencer Market with Tom Stockham00:34:27

Welcome to the What's Next! Podcast with Tiffani Bova. 

  

This week I am excited to replay a conversation I had with the innovative Tom Stockham. Tom is a passionate champion of disruptive technologies who began his career as an associate at BCG, immersed in the shift to “big-box” retail. He later served as president of Ticketmaster.com, where he helped lead the transition to online ticketing. Then, as CEO of Ancestry.com, he built one of the Internet’s first online content subscription businesses. Today, as CEO of ExpertVoice, Tom leads the company in pioneering a new influencer-marketing category that’s transforming commerce. He’s devoted to the mission of creating a better buying experience for brands, retailers, and consumers through a large network of authentic influential experts who make trusted recommendations. 

  

THIS EPISODE IS PERFECT FOR… passionate disrupters, innovators, and those interested in learning more about influencer marketing. 

 

TODAY’S MAIN MESSAGE… brands should always put trust at the center of their organization and make a concerted effort to build it up over time. Increasingly, the sources brands are and should be using to do this are Influencers. It’s time to shift the balance and shift resources from speaking on your own behalf as a brand to finding trusted figures that can recommend your brand and speak on your behalf in a trusted way. If you are going to do this well, you need to think about who is going to be best to speak on your behalf, how you are going to get them to do so and be more articulate about your brand, and where that influence is going to take hold such that it is beneficial to your brand.  

 

WHAT I LOVE MOST… talking to an innovator who has been involved with so many major industry transitions. Now he’s driving the conversation around Influencer marketing, and he feels that this is the next great frontier. 

 

Running time: 34:26

  

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Find Tiffani Online:

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Facebook

X

 

Find Tom Online:

LinkedIn 

ExpertVoice

 

11 Mar 2021Create Greater Empathy and Equality at Work with Kim Scott & Trier Bryant00:31:16

Welcome to the What's Next! podcast with Tiffani Bova. 

  

This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat on March 9th, 2021 with, friend of the show, Kim Scott and Trier Bryant! Kim is the author of the new book Just Work: Get Sh*t Done Fast & Fair as well as a What’s Next! favorite, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity. She is also the co-founder of the company, Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, and Twitter–among others–and a member of the faculty at Apple University. Trier Bryant is the CPO of Astra, as well as the former Principal CEO at Pathfinder. Trier earned a B.S. in Systems Engineering with a minor in Spanish from the United States Air Force Academy and is a decorated combat veteran, having served seven-years active-duty in the United States Air Force as a Cyber Network Engineer. Kim and Trier have just launched Just Work, the company, and I am thrilled to bring you this conversation on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… everyone! You don’t know what you don’t know until you take the time to listen. 

 

TODAY’S MAIN MESSAGE… Are you familiar with manipulative insincerity? How about ruinous empathy? Kim Scott is here to break down what these concepts mean, as well as how to adapt radical candor and radical excellence into a remote work environment! How can you continue to care personally and challenge directly when you are navigating a new and more physically isolated environment? Moreover, how do you do it as a woman or woman of color? Trier Bryant joins this episode of the What’s Next! Podcast as we highlight the experience of women of color in a professional environment and how we miss red flags and common biases every day. Kim and Trier are here to talk about Just Work, how we create greater empathy, AND how we create greater equity in the workplace. 

 

WHAT  I  LOVE  MOST taking the time to listen and learn while having sometimes uncomfortable conversations. 

 

Running time: 31:15 

  

  

Find Tiffani on social: 

  

Find Kim online: 

 

 

Find Trier online: 

 

30 Aug 2018Getting Back to Lean with Steve Blank00:41:11

Welcome to the What's Next! podcast with Tiffani Bova.

This week, I have a great conversation with Steve Blank, a career entrepreneur and academic. Steve is a Silicon Valley entrepreneur in eight startups over two decades with four IPOs, and currently, he is an academic teaching at Stanford, Berkeley, Columbia, and NYU. Steve is also the author of The Four Steps to the Epiphany, which is credited with launching the Lean Startup Movement and the best-selling book The Startup Owner's Manual. Steve has been named to Thinkers50 top management thinkers, and recognized by the Harvard Business Review as one of 12 Masters of Innovation. He is also a senior fellow for Entrepreneurship at Columbia University.

THIS EPISODE IS PERFECT FOR… startups or those who want to be more innovative.

TODAY’S MAIN MESSAGE…

Steve begins our conversation by reminding us what a startup truly is: a temporary organization designed to search for and find a repeatable and scalable business model or repeatable and scalable sales model.

Many times, startups are pressured to act like big companies, and established companies are encouraged to think like a startup. But the two are very different and deserve to be treated as such. Those caught between those two is what Steve calls “the frozen middle.”

IF YOU WANT TO BE MORE AGILE IN YOUR COMPANY…

Step back and start by determining if you are an entrepreneur or an innovator. An innovator is the idea person who needs help with the physical work or with the business process. Whereas an entrepreneur is someone who knows how to make things happen. Steve opines that it is rare to have both skills.

IF YOU’RE AN ENTREPRENEUR…

Get comfortable with chaos and uncertainty. You have to be tenacious and resilient. Steve declares that if you’re an entrepreneur who is succeeding, you’re beating all the odds.

WHAT I LOVE MOST… Steve’s insight around the frozen middle got me thinking about different mental models, business models, and metrics, and how complacency can leave you stranded in a no man’s land of little-differentiated value. 

Running time: 41:10

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Find Steve on social:

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08 Feb 2024Aligning Every Level for Growth with Scott Edinger00:29:00

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m joined by Scott Edinger. 

 

Scott is a consultant for leading business growth and is trusted by clients in the Fortune 50 and across the globe. He has worked with CEOs and senior leaders to develop pragmatic strategies and execute approaches to drive top and bottom-line results. He's written three books. His latest, The Growth Leader, is out now and is a Wall Street Journal and USA Today bestseller. He creates positive change for clients and is recognized as an expert in the intersection of leadership, strategy, and sales.

 

THIS EPISODE IS PERFECT FOR… anyone who wants to learn how to close the gap between the C-Suite and the sales team to create profitable growth.

 

TODAY’S MAIN MESSAGE… sales teams are often divorced from talks about strategy, yet the sales process is where strategy is executed. It’s where everything comes to life. In fact, interactions with salespeople drive 25-53% of decisions! In this episode, Scott discusses why it’s so critical to not treat sales as an afterthought and how to effectively include it in planning.   

 

WHAT I LOVE MOST… it’s the responsibility of a leader to inspire every level of the organization, yes sales, but also product developers, marketers, finance, legal, and customer service teams, to understand the value they bring to the customer. 

 

Running Time: 28:59

 

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Scott’s Book: 

The Growth Leader

 

20 Dec 2018Super Phoning in with Ryan Leslie00:35:29

Welcome to the What's Next! podcast with Tiffani Bova. 

  

This week I have the pleasure of welcoming our first Grammy-nominated recording artist, record producer, and musician, Ryan Leslie. If that isn’t impressive enough, Ryan is also a technophile, entrepreneur, and genius Harvard graduate who conferred his degrees in political science and macroeconomics at the ripe old age of 19. While at Harvard, Ryan taught himself basic production skills and also developed a musical style all his own. This led him to produce music for a variety of prominent artists, including Usher and Britney Spears, in multiple musical genres ranging from R & B and hip-hop, to pop and gospel. But, it doesn’t end there, Ryan co-founded Super Phone to help track conversations via text and interact more personally and effectively with his fans. Now, he's turning Super Phone into a full-fledged CRM with a new app and funding from the likes of venture capitalist Ben Horowitz. I am very excited for you to learn more about Ryan Leslie in this episode of What’s Next!  

 

THIS EPISODE IS PERFECT FOR… aspiring artists, entrepreneurs, and professionals of any kind who have a strong appetite for education and believe in the value of human connection. It is also for anyone who is looking for inspiration to tackle their own challenges and opportunities with a renewed passion! 
 

TODAY’S MAIN MESSAGE…  

This episode is about Ryan’s journey through and from academia to entertainment, and entertainment to tech. But, more importantly, it is about Ryan's crusade to make sure that meaningful connections between human beings continue to be made, even as technology advances into new places where individuals feel like human connection is being lost. 

 

WHAT  I  LOVE  MOST 

I love how humble Ryan is about all of his amazing success and what he's trying to do to give back to his community of fans. I was so inspired by his message when I met him at the 2018 Harvest Summit not only from an academic standpoint, but how wise he is about what's really important in life.   
 

 

Running time: 35:28 

  

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Text Ryan at: 

+1-646-798-6566 

17 Aug 2017How to Handle Everyone Owning Customer Experience with Tamara McCleary00:33:15

Welcome to the What’s Next! Podcast with Tiffani Bova.

 This week’s guest is Tamara McCleary. Tamara is an international branding expert, a technology futurist, and the CEO of Thulium. She was named the #1 Most Influential Woman in MarTech by B2B Marketing and ranked by LeadTail as the 3rd most mentioned person on Twitter by CMOs.

Tiffani and Tamara talk about What's Next! in the future of marketing, sales, AI, customer experience and let’s not forget 3D printed shoes. It's fascinating to understand how all of these components fit together into one conversation. People have changed; expectations have changed; and, the future of retail, artificial intelligence, and customer success is changing daily.

 

In this episode:

3:40 – Is 3D, instant gratifications commerce the future?

4:48 – The future of shopping

5:47 – Hyper-personalization of products

7:48 – What is artificial intelligence?

8:18 – What is machine learning?

8:34 – Tesla, the great example of machine learning

9:05 – Why machine learning is fascinating

10:53 – Why do some retailers are failing while other are thriving?

14:13 – Using data in new, competitive ways to access the customer experience

17:19 – How can salespeople get better in segmenting by using data or AI or machine learning by understanding behavior?

17:38 – How to ask the right questions of data

20:50 – Machines have bias

21:37 – Customers experience on the new battleground

22:32 – Who owns customer experience?

24:18 – What’s a common metric by which to measure customer success?

25:08 – What CMOs say about customer success

28:33 – How incentivizing increases the lifetime value of a customer

 

Running time: 33:12

 

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19 May 2022Feeling Connected at Work with Steven Van Cohen00:30:38

Welcome to the What's Next! podcast with Tiffani Bova.

Leadership consultant and executive coach, Steven Van Cohen, MSOD, connected with the What’s Next! Podcast to discuss his thoughts on workplace loneliness. Along with Ryan Jenkins, he is a co-author of the book Connectable: How Leaders Can Move Teams From Isolated to All In which gives insight on how to create meaningful connections within an organization.

Dubbed “The Leadership Whisperer,” he’s spent more than a decade working alongside leading organizations like Salesforce, Home Depot, Komatsu, Bank of America, CAT, and Blackstone to improve worker well-being, reduce employee isolation and boost team belonging. 

Steven is a co-founder of LessLonely.com, the premier resource for addressing workplace loneliness and CEO of SyncLX, a leading consultancy specializing in employee development.  As a proud Big Brother, (from Big Brothers and Big Sisters), as well as a volunteer with Boys & Girls Club and Young Americans, Steven has helped build confidence in the future leaders of America.  He holds a BA from the University of Illinois and a MSOD from Pepperdine University. He lives in Orange County CA with his wife and two daughters.

 

THIS EPISODE IS PERFECT FOR…  workers who are seeking validation and understanding in the loneliness of their workplace environment and managers who are striving to create a more connected workforce to inspire, engage, and properly appreciate their employees.

 

TODAY’S MAIN MESSAGE While managing the emotional state of employees might not directly exist on a team leader’s job description, the fact is that disengaged and lonely employees are less productive and more susceptible to burnout. We must find the balance between caring about people and getting stuff done if we want to succeed as a healthy workplace.

 

WHAT I LOVE MOST… The business case for caring about employee loneliness is clear: workers who feel seen and heard perform better for your team. Building workplace connections is in your best interest because it inspires people to come to work as the best versions of themselves – everyone wins.

 

 

Running time: 30:37

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Find Steven online:

Official Website

Twitter

LinkedIn

 

Steven’s Book:

Connectable: How Leaders Can Move Teams from Isolated to All In

24 Oct 2019Questions are the Answer - Are You Asking the Right Ones? with Hal Gregersen00:35:46

Welcome to the What's Next! podcast with Tiffani Bova.  

This week I have the pleasure of speaking with Hal Gregersen. Hal is Executive Director of the MIT Leadership Center and Senior Lecturer at the MIT Sloan School of Management. His newest book, Questions are the Answer: A Breakthrough Approach to Your Most Vexing Problems at Work and In Life (a Nautilus Book Award winner in 2018), builds on 200+ interviews with renowned business, technology, education, government, social enterprise, and artistic leaders. Ranked one of the world’s 25 most influential management thinkers by Thinkers50, and winner of the 2017 Distinguished Achievement Award for leadership, Hal regularly delivers inspirational keynote speeches, motivational executive seminars, and transformational coaching experiences. He has co-authored ten books and is the author of more than 50 articles, book chapters, and cases on leading innovation and change (with more than 10,000 citations by other scholars). His research has been highlighted in global media such as BBC, CNN, The Economist, Fast Company, Financial Times, Forbes, Fortune, The New York Times, and The Wall Street Journal. He is also the founder of  The 4-24 Project, an initiative dedicated to rekindling the provocative power of asking the right questions in adults so they can pass this crucial creativity skill onto the next generation. I am absolutely thrilled to be speaking with Hal Gregersen on the What’s Next! Podcast.   

THIS EPISODE IS PERFECT FOR… anyone who wants to get better and rekindle his or her curiosity! 

TODAY’S MAIN MESSAGE… Hal teaches us all about asking questions and really listening to the answers. Are you stopping and reflecting on how many and what kinds of questions you ask? Are you getting and acting on good feedback? Hal helps us pause and take a moment to rediscover our child-like curiosity and move forward as better leaders, better employees, and better humans!   

WHAT  I  LOVE  MOST… Hal’s 24-hour question audit. We all should be doing this! 

  

Running time: 35:46 

   

 

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Hal’s Book:  

20 Jan 2022Reload: Finding Your Place in Social Media with Guy Kawasaki00:35:41

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am bringing back another classic episode of the What’s Next! Podcast with Guy Kawasaki. This was a special episode because I was able to capture a frank conversation with my friend and fellow Hawaiian. He’s the Chief Evangelist at Canva, a brand ambassador for Mercedes-Benz, and an Executive Fellow at the Haas School of Business. He is also the author of The Art of the Start, The Art of Social Media, Enchantment, and nine other books 

THIS EPISODE IS PERFECT FOR… anyone who wants to up their social media game. 

TODAY’S MAIN MESSAGE… Even for an expert, there is still room to learn. Guy is dedicated to making a difference via social media every day by pushing the envelope and learning as he goes. 

In the world of social media, we both believe that you have to be thoughtful with your posts. The days of simply showing up are over.  You can’t just tweet once and call it a day. Video has to be better. Graphics have to be better.  

Guy, however, takes a more aggressive approach. He’s comfortable posting about politics and difficult conversations that seemingly don’t relate to his brand.  He’s less risk-averse and is willing to take chances on social media.  

I, on the other hand, will craft a Tweet and not hit send. I won’t Tweet something if the content doesn’t represent my “brand,” if the intention isn’t correct, or if it doesn’t add value. I am more cautious.  

There’s no right or wrong way to approach social, just choices. Guy believes social media is similar to life: error correction and experimentation. 

WHAT I LOVE MOST… Guy focuses on making a difference. He doesn’t look back – he pushes forward to keep learning, experimenting and growing. This forward-thinking is something we can all learn from. 

 

Running time: 35:40 

 

 

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06 Jul 2023Create Great Presentations by Telling Stories with Nancy Duarte00:26:08

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

On this week’s episode, I’m welcoming back Nancy Duarte, who I have nicknamed “the storyteller of the Valley” (the Valley being Silicon Valley). 

 

Nancy is a communications expert who's been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, and on CNN. Her firm, Duarte Inc., is the largest design firm in Silicon Valley as well as one of the top women-owned businesses in the area. It's the global leader behind some of the most influential visual messages in business and culture, creating more than a quarter of a million presentations.   

As a persuasion expert, she has cracked the code for effectively incorporating story patterns into business communications. She's written five best-selling books and is ranked #1 on the list of the World's Top 30 Communication Professionals. Her TED Talk, The Secret Structure of Great Talks, has over 3 million views.  

THIS EPISODE IS PERFECT FOR… anybody at any level who wants to learn how to tell a data story in a way that will inspire action.

 

TODAY’S MAIN MESSAGE… most of us are sifting through data to identify challenges and opportunities. But how do we effectively present our findings? Nancy has spent years studying what makes a persuasive presentation and shares what has discovered. 

 

WHAT  I  LOVE  MOST… even if you’re the speaker, the audience should be the center of your presentation because if they don’t understand or get on board, your idea will ultimately fail. 

 

Running Time: 26:07

 

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Find Nancy Online:

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Nancy’s Books and TedTalk:

Data Story

Slide:ology

Resonate

Illuminate

HBR Guide to Persuasive Presentations

 

The Secret Structure of Great Talks

 

13 Feb 2020Conscious Capitalism and Reconnecting to the Higher Purpose of Marketing with Raj Sisodia00:29:51

Welcome to the What's Next! podcast with Tiffani Bova.  

This week I am speaking with the delightful and purpose-driven, Raj Sisodia. Raj is the FW Olin Distinguished Professor of Global Business and Whole Foods Market Research Scholar in Conscious Capitalism at Babson College, and Co-Founder and Co-Chairman of Conscious Capitalism Inc. He has a Ph. D. in Marketing from Columbia University and has published eleven books, including Firms of Endearment: How World Class Companies Profit from Passion and Purpose and his most recent book, The Healing Organization: Awakening the Conscience of Business to Help Save the World. Raj is also the co-author of the New York Times bestseller Conscious Capitalism: Liberating the Heroic Spirit of Business (2013) and Wall Street Journal bestseller Everybody Matters (2015). He was named one of “Ten Outstanding Trailblazers of 2010” by Good Business International, and one of the “Top 100 Thought Leaders in Trustworthy Business Behavior” by Trust Across America for 2010 and 2011. He is on the Board of Directors at The Container Store and a trustee of Conscious Capitalism Inc. I am thrilled to have  Raj Sisodia on the What’s Next! Podcast.      

THIS EPISODE IS PERFECT FOR… People searching for their personal purpose in the work they do each day.  

TODAY’S MAIN MESSAGE… Raj uncovers and expands on the unmet need for conscious capitalism in contemporary business. We are talking about ethics in business and marketing, purpose, value, and true happiness. This is not something mutually exclusive from business and capitalism, but the way Raj explains it, something that is vitally a part of the business ecosystem and indispensable to building a worthwhile and successful brand. Learn how to be courageously patient, identify your brand’s true purpose, and care for your team, your employees, and your customers at scale. 

WHAT  I  LOVE  MOST Raj’s journey from marketing to uncovering a true passion that seeks to make business more conscientious, impactful and valuable to society. 

 

Running time: 29:51 

   

 

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Raj’s Books: 

20 Oct 2022Human Connections Drives Results with Dr. Michelle K. Johnston00:33:37

Welcome to the What's Next! podcast with Tiffani Bova.  

Amidst the new digital culture of remote working and Zoom meeting, employees have reported that the workplace feels more distant and less connected – and business leaders agree. Ultimately, the general consensus amongst leaders is that our #1 need is human connection. To show us how to find that connection, executive coach and leadership expert Dr. Michelle K. Johnston helps us spot the business and leadership need for authenticity, empathy, and connection in the new working world. 

Dr. Michelle K Johnston is a management professor, executive coach, and leadership expert helping leaders to get the results they need through meaningfully connecting with their people. She is an award-winning professor studying leadership and business communication, and her research has shown a clear link between a team’s effective communication and its positive financial performance. Connection drives results! 

Michelle is a celebrated keynote speaker presenting at conferences and events nationwide. She received her Ph.D. in Communication from Louisiana State University and she was named to the prestigious 100 Coachs group, which consists of the top executive coaches around the world. Michelle serves as the Gaston Chair of Business at Loyola University New Orleans where she teaches in the graduate and undergraduate programs in the College of Business. “The Seismic Shift in Leadership” is her first book, and an Amazon bestseller. 

 

THIS EPISODE IS PERFECT FOR…  leaders who want to heighten their financial performance by creating more meaningful connections. 

 

TODAY’S MAIN MESSAGE… there is a consensus among leaders that connection is an important component of workplace success, but they don’t necessarily know how to implement practices that would support connectivity. Working first on authenticity, compassion, and alignment to support business strategies and your people.

 

WHAT  I  LOVE  MOST Dr. Johnston believes that collaboration and compassion go a long way in finding your authentic voice and creating meaningful connections, which helps align yourself with your team and your company. 



Running time: 33:36

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Dr. Johnston’s Book: 

The Seismic Shift in Leadership

15 Aug 2019How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance and Lean Into His Strength with John Coyle00:35:36

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I have the distinct honor and pleasure of speaking with Olympic silver medalist John Coyle. Known as “The Time Guy,” John is a thought leader in the field of chronoception—the study of how humans process time— and one of the world's leading experts in Design Thinking. A graduate of Stanford University’s Product Design Program and a Kellogg MBA, John is an NBC sports analyst, two-time TEDx presenter and sought-after keynote speaker. His presentations combine the data and analytics of a professor with the inspired storytelling of an Olympic athlete. He is also a best-selling author of two books, Design For Strengths: Applying Design Thinking to Individual and Team Strengths and The Art of Really Living Manifesto. As a speaker and an author, his talent is in weaving facts, examples, and intellectual principles into engaging stories that leave you with actionable ideas. I am absolutely thrilled to be speaking with John Coyle on the What’s Next! Podcast 

THIS EPISODE IS PERFECT FOR… anyone interested in design thinking, optimizing for their strength and maximizing their time to make major breakthroughs. 

TODAY’S MAIN MESSAGE… John shares his experiences as an Olympian, an innovator, and a world-class “design-thinker.” His personal experiences, metaphors, and practical guidelines serve as a roadmap for innovation and leaning into your strengths as opposed to trying to solve “weaknesses.” He also shares how design thinking can seep into and affect other parts of your life and career to achieve breakthrough performances and create more meaning.  

WHAT  I  LOVE  MOST John’s great and illustrative anecdotes that can help everyone focus on design thinking and solving the right problems, and learning how to lean into your strengths as opposed to solving for your non-strengths. 

 

Running time: 35:36 

  

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John’s Book: 

16 Feb 2023Taking Control of Ambiguity with Liz Wiseman00:30:55

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week I’m excited to bring you an episode of What’s Next! Podcast with Liz Wiseman, who is the first guest to join me on the podcast three times! For this special episode, I’m sharing my January 31st LinkedIn Live chat as Liz and I discuss the distinctive qualities of impact players who take action in the throes of ambiguity and uncertainty in the workplace. 

 

Liz Wiseman is a researcher and executive adviser who teaches leadership to executives around the world. She's the author of the New York Times bestseller Multipliers (which is one of my favorite books of all time), The Multiplier Effect, and Wall Street Journal bestsellers Rookie Smarts and Impact Players. 

 

THIS EPISODE IS PERFECT FOR… anybody who wants to become the person who takes action in situations that may be unclear or ambiguous instead of going through the motions until somebody else steps in. 

 

TODAY’S MAIN MESSAGE… impact players approach situations that may be unclear or confusing with an outward perspective. They consider the playing field with curiosity and openness, which gives them the opportunity to transform a chaotic situation into a chance to learn and create impact.

 

WHAT  I  LOVE  MOST… managers don’t really want to manage people, and people don’t really want to be managed. The most valuable employees are self-managed and are able to figure out what things need to be done and then follow through on them. 

 

Running Time: 30:54

 

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Check out the LinkedIn Live chat

 

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Find Liz Online:

Official Website

Twitter

LinkedIn

 

Liz’s Book: Impact Players

02 Feb 2023Facing Your Fears Through Small Acts of Courage with Scott Simon00:25:51

Welcome to the What's Next! Podcast with Tiffani Bova.  

This week I’m thrilled to bring you an episode of What’s Next! Podcast with Scott Simon.   

Scott Simon is a happiness entrepreneur, speaker, and founder of Scare Your Soul, a movement inspiring individual and global change through small acts of courage.   

He has spoken around the world, motivated people at schools and companies, given a TEDx Talk, co-founded a happiness incubator, and studied and worked with international thought leaders in the areas of courage and happiness.   

Scott is the author of Scare Your Soul: 7 Powerful Principles to Harness Fear and Lead Your Most Courageous Life, a book that guides others to find the courage to face their fears and live in freedom.   

 

THIS EPISODE IS PERFECT FOR… people who want to face their fears head-on and take a courageous step, whether personally, professionally, or in another area.   

 

TODAY’S MAIN MESSAGE… fear is an inevitable part of the human experience. Having fear isn’t what holds us back, it’s avoidance of it that makes us comfortable and complicit. When we face our fears, we open ourselves up to positions of growth and power.   

 

WHAT  I  LOVE  MOST… Scott’s tips for how leaders can inspire courage in their teams by sharing their own vulnerabilities first and by celebrating what he calls “micro-steps”, one brave act in a different or new direction.   

 

Running time: 25:50 

 

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Find Scott online: 

Official Website 

Twitter 

 

Scott’s Book: 

Scare Your Soul: 7 Powerful Principles to Harness Fear and Lead Your Most Courageous Life 

 

30 Dec 2021How to Avoid a Dishonest Culture with Ron Carucci00:27:30

Welcome to the What's Next! podcast with Tiffani Bova. 

  

This week I am thrilled to bring back the wonderful, Ron Carucci. Ron is a co-founder and managing partner at Navalent, where he works with CEOs and executives pursuing transformational change for their organizations, leaders, and industries.  He has a thirty-year track record helping some of the world’s most influential executives tackle challenges of strategy, organization, and leadership.  He is a best-selling author of 8 books, including the Amazon #1 Rising to Power. I am excited to bring you this episode of the What’s Next! Podcast with Ron Carucci! 

  

THIS EPISODE IS PERFECT FOR… leaders, culture builders, managers... 

 

TODAY’S MAIN MESSAGE… Ron is here to talk about honesty and feeling valued. It’s important to mean what you say and say what you mean, especially when you are a leader and a culture builder. Ask your teams to call you on your promises, on your mission statement. Create an environment where people can tell you the truth. If you don’t have someone coming into your office at least once a week telling you something that makes you feel uncomfortable, as a leader, it’s not necessarily a good sign. So how do you build a culture of transparency and accountability? And how do you manage a system that gives autonomy and flexibility to your teams? Ron is here to break it down. 

  

WHAT  I  LOVE  MOST Having Ron back on the show and his advice to go take the How Honest is my Team Assessment! 

 

Running time: 27:30 

  

  

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Ron’s Books:  

Amazon  

24 Jul 2017EP001b: 3 Days with a Shark with Naomi Simson00:34:11

My amazing guest is Naomi Simson. Naomi is the founding director of Australian online tech success story RedBalloon and Redii. She’s been blogging for a decade at Naomi Simson and is one of 5 Sharks on Network 10’s business reality show Shark Tank in Australia. You can join Naomi’s private online community at www.joinnaomisimson.com.

 

After spending 3 Days with a Shark, Tiffani shares her favorite lessons learned:

 

  1. Naomi is committed: to her people and nurturing her staff

Naomi admits that she’s better at leadership than management; she wants people to be aligned to the values and working toward the greater good.

 

  1. Even though she’s successful, Naomi pushes herself every day. She’s still very hungry.

She works so hard because want to be an equal with the people on her team and the community she serves. She doesn’t forget where she came from.

 

Personal motto: if it’s meant to be, it’s up to me. I don’t expect anything and I’m happy to keep sharing and being a role model to others.

 

  1. It’s not about the budget, its what you do with them that makes the difference.

Knowledge and reputation aren't just attached to businesses. You get focused on the return dollars and time. I can never buy another hour.

 

  1. Time for reflection is equally important as productive time.

If you know what the tasks are the people loathe, you can potentially find solutions to make their lives easier and create a better place to work.

 

  1. Take the criticism that you’ll inevitably receive, and celebrate the greatness too.

Everything is transparent with social media, so you have to really listen to the concerns.

 

In this episode:

5:07 – Commitment to people and nurturing the staff

6:18 – Management vs. Leadership

8:07 – Know your weaknesses (or non-strengths)

8:36 – Why you should surround yourself with the right talent

11:31 – Don’t forget where you came from

11:48 – Naomi’s personal motto

13:49 – Challenges small businesses face

16:55 – How to think about your time in a strategic way

17:32 – How Naomi’s book writing process took 14 hours a day but saved time in other areas

18:44 – How do I choose what is the one thing to focus on?

19:12 – If you’re relying on your phone, you are not in control of your life

21:15 – Why you should track your time

22:23 – What is RedBalloon?

26:44 – Why it’s about the experience of the experience

29:06 – How to take constructive criticism

 

Running time: 34:05

 

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Find Naomi on social:

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20 Aug 2020Brands: Would We Miss You if You Didn’t Show Up? with Seth Godin00:34:37

Welcome to the What's Next! podcast with Tiffani Bova.  

This week I am thrilled to bring you our third What’s Next! Bonus Episode with the incomparable Seth Godin! For this special episode, I'm sharing my recent LinkedIn Live chat with the best-selling author of Purple Cow: Transform Your Business by Being Remarkable! 

Seth is an entrepreneur, best-selling author, and speaker. In addition to launching one of the most popular blogs in the world, he has written 19 best-selling books, including The Dip, Linchpin, Purple Cow, Tribes, and What To Do When It's Your Turn (And It's Always Your Turn). His most recent book, This is Marketing, was an instant bestseller in countries around the world. Though renowned for his writing and speaking, Seth also founded two companies, Squidoo and Yoyodyne (acquired by Yahoo!). By focusing on everything from effective marketing and leadership, to the spread of ideas and changing everything, Seth has been able to motivate and inspire countless people around the world. 

In 2013, Seth was one of just three professionals inducted into the Direct Marketing Hall of Fame. In an astonishing turn of events, in May 2018, he was inducted into the Marketing Hall of Fame as well. 

 

THIS EPISODE IS PERFECT FOR… everyone! Also, anyone interested in or working in marketing, as well as anyone working in or around education and/or who is concerned with their children’s education. 

 

TODAY’S MAIN MESSAGE… Would we miss you if you didn’t show up? Life is too short to work on things that don’t matter! Let’s talk about impact and being remarkable, let’s find the things that are worth our time, let’s introduce truth and true value into the marketing industrial complex! People should show up like peopleit’s been in short supply... Life shouldn’t be a race to get the most zeros on your electronic ledger. So, how are you going to show up as a human for other humans? Seth also takes this time to talk about the democratization of education and how the virtual and modern classroom could stand to be flipped and reimagined for true innovation and improved impact! 

 

WHAT  I  LOVE  MOST Seth Godin! How kind and generous Seth is with his time and knowledge! 

 

Running time: 34:36 

   

  

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Find Seth online:  

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Twitter  

 

Akimbo Podcast 

16 Mar 2023Embracing Your Wonderhell with Laura Gassner Otting00:29:01

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week I’m excited to bring you an episode of What’s Next! Podcast with a dear friend of mine, Laura Gassner Otting. For this episode, I’m sharing my February 22nd LinkedIn Live chat with Laura as we dive into the tricky territory that lies between success and happiness.

Laura Gassner Otting’s rebellious and entrepreneurial edge has been well-honed over a 25-year career that started when she dropped out of law school to join an unknown southern governor’s presidential campaign, and ended up as a Presidential Appointee in Bill Clinton’s White House, where she helped shape AmeriCorps.

She left a leadership role as the youngest Vice President at a nationally respected search firm when she realized that her boss’s definition of success didn’t align with hers and, instead, founded and ran one of the fastest-growing search firms in the country. In 2015, Laura sold that firm to the team who helped her build it and since that time, has appeared regularly on Good Morning America and the TODAY Show. Laura’s writing has been seen in Harvard Business Review, Forbes, HR Magazine. 

Laura is the author of Limitless: How to Ignore Everybody, Carve Your Own Path, and Live Your Best Life, Mission-Driven: Moving from Profit to Purpose, and is soon to release Wonderhell. 

THIS EPISODE IS PERFECT FOR… anybody trying to make sense of the emotion-filled limbo that lives between success and happiness. 

TODAY’S MAIN MESSAGE… success can bring complicated emotions. On the one hand, it’s exhilarating. On the other hand, we tend to quickly jump to the next goal and become overwhelmed or stressed about the rising challenge of the next steps. Laura explains how to navigate the “wonderhell” of this tension and find happiness in the process. 

WHAT  I  LOVE  MOST… the idea of being a student of the process. Approaching big moments with openness to learn gives us a great awareness of the wonder and possibilities around us. 

Running time: 29:00

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Laura’s Book:

Wonderhell

Laura’s HBR Article:

 Are You Pursuing Your Vision of Career Success — or Someone Else’s?

07 Nov 2024Becoming Future Ready with Frederik Pferdt00:27:13

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I’m excited to welcome Frederik Pferdt to the show. He’s the former Chief Innovation Evangelist at Google where he helped shape one of the most fabled creative cultures in the world. He founded Google's Innovation Lab, where he trained tens of thousands of Googlers to develop and experiment with cutting-edge ideas and taught groundbreaking classes on innovation and creativity at Stanford for more than a decade. He has a new book out called What's Next Is Now: How to Live Future Ready.

THIS EPISODE IS PERFECT FOR… anyone eager to learn how to proactively create their future and develop a growth-oriented mindset.

TODAY'S MAIN MESSAGE… in this inspiring conversation, Frederik dives into what it means to live future-ready. He believes we each have the power to intentionally shape the future instead of waiting for it to happen. Frederik introduces his six principles that help shift to this way of thinking. 

Key Takeaways:

  • The future isn’t something that happens to you. You have the power to create it. 

  • We talk a lot about mindset, but Frederik introduces the idea of “mindstate” and our ability to influence a moment. 

  • When you pay attention to your choices throughout your day and week, you’ll quickly notice that your future isn’t predetermined but something you’re actively creating. 

  • Some situations are out of our control, but we can always control our responses and outlook. 

WHAT I LOVE MOST… the sixth principle, Dimension X, or your superpower. Discovering your strengths takes time, reflection, and sometimes courage, but when you incorporate them into the way you see the future, you’re able to impact the world in a unique way. 

 

Running Time: 27:13

 

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Frederik’s Book:

What's Next Is Now: How to Live Future Ready

 

21 Jun 2018Leaders are Storytellers of Meaning and Purpose with Michael Chavez00:37:13

Welcome to the What's Next! podcast with Tiffani Bova.

Michael Chavez is my latest guest on the podcast. Michael Chavez, CEO of Duke Corporate Education, part of Duke University, joined Duke in 2006 and held various leadership roles before becoming the CEO in 2016. Before Duke, Michael spent over five years as the founding member of a successful startup and was the Director and Senior Learning Consultant at Coca-Cola Company. Today, Michael's research focuses on how leaders can most effectively shape, institutionalize, and lead from a shared organizational purpose.

THIS EPISODE IS PERFECT FOR… leaders, especially those in the middle of an organization, who want to reconnect with their own sense of purpose so they can inspire those around them to do the same.

TODAY’S MAIN MESSAGE…

Leadership and purpose are playing an even larger role than ever within a company looking to drive change. Because of this, a new kind of leader has emerged, the “center managers,’ meaning they are at the center of the organization, managing up and managing down at the same time. These center managers face a tremendous amount of tension from all over the organization that they have to navigate.

Leaders are the storytellers of purpose and meaning. Purpose is what drives people to feel like they're part of something larger and more important than themselves. Michael believes, and I agree, that purpose is the stabilizing factor over initiatives or strategies which are disrupting the workforce faster than people can process the information.

WHAT I LOVE MOST…

Purpose galvanizes and motivates people to bring their best self every day. Leaders are the makers of meaning because they are the ones who inspire people to be more engaged, which leads to a much better workplace.

 

Running time: 37:11

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17 Mar 2022Reload: Navigating Tech Ethically & Responsibly with Kara Swisher00:27:23

Welcome to the What's Next! podcast with Tiffani Bova.  

I am fortunate to have the absolute pleasure of speaking with Kara Swisher. Kara is the co-founder and editor-at-large of Recode, producer and host of the Recode Decode and Pivot podcasts, and co-executive producer of the Code Conference series. She also has a special series on MSNBC called “Revolution” on the impact of technology on work, society and more, and is a contributing opinion writer for the New York Times. She is also the author of “aol.com: How Steve Case Beat Bill Gates, Nailed the Netheads and Made Millions in the War for the Web.”    

THIS EPISODE IS PERFECT FOR… anyone wants to hear a no-holds-barred conversation about the state of Silicon Valley, what the next generation of Unicorns might look like and what VCs want, what they need, and what they should be paying attention to.  

TODAY’S MAIN MESSAGE… Kara Swisher talks about the role of AI and automation moving forward and the onus that will be placed on employees to reskill. In this new job market, creativity and problem-solving will be more important than ever before. She also breaks down Kara rounds out this episode with what trust looks like in the new tech economy, the role of regulators moving forward, and the importance of ethical thinking in new technologies in an industry that is facing a crisis of privacy. 

WHAT  I  LOVE  MOST… Kara Swisher is out having the tough conversations, fighting the good fight every day and staying engaged and aware as technology evolves in our society.

Running time: 27:22

 

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"Recode Decode" (Kara's Podcast)

06 Jun 2019Innovation and Continuous Connection with Christian Terwiesch00:30:31

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I have the absolute pleasure of speaking with Professor Christian Terwiesch on the show. Christian is a Professor in Wharton’s Operations and Information Management department, co-director of Penn’s Mack Institute for Innovation Management, and also holds a faculty appointment In Penn’s Perelman School of Medicine. He is the co-author of Matching Supply with Demand, a widely used textbook in Operations Management. He launched the first Massive Open Online Course (MOOC) in business on Coursera based on the book and since its inception, more than half a million students have enrolled. His first management book, Innovation Tournaments, details a new process-based approach to innovation and has inspired innovation tournaments around the world. His latest book, Connected Strategies, combines his expertise in the fields of operations, innovation, and strategy to help companies take advantage of digital technology leading to new business models. In addition to his teaching and his research, Professor Terwiesch is the host of “Work of Tomorrow”, a national radio show on Sirius XM 132. I am absolutely thrilled to be speaking with Christian Terwiesch on the What’s Next! Podcast today! 

THIS EPISODE IS PERFECT FOR… anyone wanting to become more innovative or bring a culture of innovation to your organization, as well as those wanting to get a pulse on new business models shaping how organizations interact with customers today.

TODAY’S MAIN MESSAGE… We have to find different ways of delighting our customers. How do we do that? Well, we do it through innovation and continuous connection. Professor Terwiesch maintains that innovation is a cultural process that can be managed. That is the power of the Innovation Tournament, it leaves room for that magic spark to fly, but gives it direction and structure. Beyond Innovation Tournaments, it’s about becoming continuously connected. This connection enables new ways of delighting the customer and also allows organizations to provide more value to the customer, potentially at a lower cost. The purpose of a connected strategy and a continuous relationship is not to get data, but to do a better job for the customer. 

WHAT  I  LOVE  MOST… It’s the perfect timing! I love that Christian has identified these new business models that are fundamentally changing the way organizations are interacting with their customers.   

 

Running time: 30:31 

 

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Christian’s Book: 

 

Work of Tomorrow Podcast 

14 Sep 2023Burn the Boats to Unleash Your Full Potential with Matt Higgins00:30:47

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m sharing an inspiring LinkedIn Live conversation I had with Matt Higgins. 

 

If you don’t know Matt, he is the co-founder and CEO of the private investment firm, RSE Ventures. He has led the business of two NFL teams (Jets and Dolphins), been a guest shark on Shark Tank, spearheaded the rebuilding of the World Trade Center site as COO, and is now the author of a new book, Burn the Boats: Toss Plan B Overboard and Unleash Your Full Potential. 

 

THIS EPISODE IS PERFECT FOR… anybody who wants to boldly and courageously unlock the next level of their potential.

 

TODAY’S MAIN MESSAGE… anxiety, imposter syndrome, negative self-talk - these are just a few of the things that keep many people in their comfort zones, avoiding their dreams and aspirations. Matt has learned how to confront these things in his own life and vulnerably shares the lessons he’s learned so others can do the same. 

 

WHAT  I  LOVE  MOST… we often talk about failure in the past tense because we want to keep it safe. In this conversation and in his book, Matt unveils moments that were challenging or didn’t go as planned for him with honesty. 

 

Running Time: 30:46

 

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Matt’s Book:

Burn the Boats: Toss Plan B Overboard and Unleash Your Full Potential

 

02 Dec 2021The ROI of Doing Good with Simon Mainwaring00:26:32

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am thrilled to bring you this episode of the What’s Next! Podcast with Simon Mainwaring. Simon is the founder and CEO of We First, a strategic consultancy accelerating growth and impact for purpose-driven brands. He’s a member of the Steering Committee of Sustainable Brands, the Forbes Business Council, and a Fellow of the Royal Society of Arts. He was a Featured Expert and Jury Member at the Cannes Lions Festival for the Sustainable Development Goals in 2021, host of the ‘Brands With Purpose’ series with Harvard Business School Association of Boston, and his company, We First, is included in Real Leaders list for the Top 100 Impact Companies in the US for 2021 and 2019, as well as a B Corps ‘Best for The World’ Honoree. He was a Real Leaders Top 100 Visionary Leader in 2018, a finalist for the Conscious Company Leadership Awards in 2017, received the MAKE CHANGE, ‘Conscious Leadership’ Award for 2016, and was a finalist for Global Australian of the Year in 2015. Simon’s first book, We First was a New York Times, Wall Street Journal, and Amazon bestseller and named Best Marketing Book of the Year by strategy+business. It was named an Amazon Top Ten Business Book, 800CEORead Top Five Marketing Book, and Sustainable Brands listed We First as one of their Top Sustainability Books of the decade. I am very excited to bring you this episode of the What’s Next! Podcast with Simon Mainwaring! 

  

THIS EPISODE IS PERFECT FOR… leaders, innovators, and those looking to do good for the world. 

 

TODAY’S MAIN MESSAGE… If you want to make an impact and be successful in a big way, you will need to be putting your time and dollars to work effectively and sincerely.  

 

WHAT  I  LOVE  MOST He wholeheartedly believes that the future of profit is purpose.  

 

Running time: 26:32

  

  

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Simon on Medium 

17 Aug 2018Is Retail Dead with Steven Dennis00:36:12

Welcome to the What's Next! Podcast with Tiffani Bova.

This week, I feature Steven Dennis on the show.  Steve is the president of SageBerry Consulting, a strategic advisory firm focused on innovation and growth strategy for retail, luxury, and social impact brands. Prior to SageBerry, Steve was SVP, Strategy and Multi-channel Marketing, for the Neiman Marcus Group and earlier in his career, he held senior leadership positions with Sears including Chief Strategy Officer and VP of Multi-channel Integration.

THIS EPISODE IS PERFECT FOR… sellers, retailers, and e-commerce marketers.

TODAY’S MAIN MESSAGE…

It’s true - some retailers are getting left behind, which means there is no shortage of store closings. Yet, even with the volume of closures, some retailers are actually growing and opening new retail storefronts. Why is that? Those that are thriving are becoming much more experiential, customer focused and have a clear, differentiated value proposition.

If you want to make sure you are not left behind, ask yourself if you are fundamentally customer-centric and if you truly understand how your customers’ behaviors are changing. You’d have to be living under a rock to not realize that there has to be innovation for retail across the board. Today, technology is “a must-have, not a nice-to-have.”

You must look at your customer beyond their demographic descriptions or other generic data points.  Assess how and where your customers are influenced. Go beyond the single transaction to build relationships and create a lifelong customer. Notice how the customer buys and shops, and view those interactions separately. 

WHAT I LOVE MOST… We finally have the truth behind the adage, “retail is dead!” It’s not - mostly. As much as people want to believe this blanket-statement, it’s just not true. Yes, the digital download market has disrupted a few key players, but the markets that have focused on customer data and experiential shopping are going strong. 

Running time: 36:10

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04 Jul 2024RELOAD: The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz00:36:31

Welcome to the What's Next! Podcast with Tiffani Bova. 

  

This week, I’m bringing us back to a conversation with Mike Michalowicz. 

 

Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrepreneur of the Year award at the age of 26. He is the author of The Toilet Paper Entrepreneur, The Pumpkin Plan, Profit First, and now his latest boo, Clockwork.  

 

THIS EPISODE IS PERFECT FOR… entrepreneurs who want to identify and amplify the seeds that make them unique, connect with a community that wants what they have to offer, and who wants to systematize their business to run like clockwork and scale to any size. 

  

TODAY’S MAIN MESSAGE… this episode is all about the “Pumpkin Plan” and finding the seeds that will bring you colossal growth, as well as starting to put profit first and flipping your business plan on its head. Mike talks about focusing your passion and identifying the customer base that will keep you growing. 

 

WHAT  I  LOVE  MOST… Mike’s book Clockwork, which is all about designing your business and your career in such a way that you can remove yourself from the business system and trust that the cogs will continue to spin like clockwork. 

 

Running time: 36:30

 

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Mike’s Book:  

Clockwork

12 Sep 2019Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich00:34:11

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She’s helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership. Her first book, Bankable Leadership, debuted at #8 on The New York Times bestseller list and her latest book, Insight, was named a Best Book of 2017 by Strategy+Business and nominated for Best Book of the Year by 800CEOREAD. I am beyond thrilled to be speaking with Tasha Eurich on the What’s Next! Podcast 

 

THIS EPISODE IS PERFECT FOR… aspiring and current leaders, as well as anyone interacting with other humans in the 21st century who want to become more self-aware. 

 

TODAY’S MAIN MESSAGE… As the foundational skill for our success and happiness in both our professional and personal lives, it behooves us to become self-aware both internally and externally, and Tasha breaks it down.  

 

WHAT  I  LOVE  MOST I have always thought that the conversation around self-awareness, how we lead and how we think we lead, and how we communicate and think we communicate is fascinating and so beneficial. This podcast will open your eyes to the reality of your own self-awareness and how others might perceive you.  

 

Running time: 34:10 

  

  

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The Insight Quiz: 

06 Jan 2023Helping People Become Changemakers with Alex Budak00:30:50

Welcome to the What's Next! podcast with Tiffani Bova.

This week I’m welcoming the New Year alongside new author Alex Budak to talk about how to help people create positive change. As a social entrepreneur, UC Berkeley faculty member, and author of Becoming a Changemaker, Alex dedicates his life to helping people from all walks of life make a positive impact in their lives, careers, and communities. He co-founded StartSomeGood.com, a platform that breaks down the barriers that prevent people from enacting change. StartSomeGood.com has now helped over 1,000 changemakers in 50 countries raise over $12 million to catalyze new initiatives. He previously ran Sweden’s leading social innovation incubator, Reach for Change, and worked at Change.org

At UC Berkeley Haas, Alex puts his heart and soul into teaching students and executives from around the globe the mindset, leadership skills and action steps required to become changemakers. He also serves as Executive Director of the Berkeley Haas Global Access Program and as a Faculty Director for UC Berkeley Executive Education programs. He has given lectures on changemaking, entrepreneurship, and leadership in venues ranging from Ukraine to Cambodia, LA to the Arctic Circle, and at the White House and UN agencies.

 

THIS EPISODE IS PERFECT FOR… people who are looking to inspire change within their organizations, their communities, society at large, and most importantly, themselves.

 

TODAY’S MAIN MESSAGE… Everyone has the potential to be a changemaker, we just have to be willing to embrace the mindset and apply the concepts to a particular issue. Becoming a changemaker is a journey, and if you take the first step, you’ll find that you can navigate and thrive amidst any uncertainty.

 

WHAT  I  LOVE  MOST You can be a positive changemaker anywhere and everywhere you go!

 

 

Running time: 30:49

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Alex’s Book: Becoming a Changemaker

14 Jul 2022How To Be Okay When Things Are Not Okay with Liz Fosslien00:30:13

Welcome to the What's Next! podcast with Tiffani Bova.  

Striking a balance between informational science and emotional perspectives, Liz Fosslien is equal parts illustrator and writer, telling the story of how we all have big feelings and that’s what makes us human. We welcome Liz back to the show to share details about her new book co-written with Mollie West Duffy titled “Big Feelings: How to Be Okay When Things Are Not Okay.” The book highlights seven difficult emotions and enables readers to learn how to thrive in difficult situations and emerge a better person on the other side of it.

Liz Fosslien is the head of content and communications at Humu, a company that makes it easy for teams to improve, every single week. She has designed and led sessions related to emotions at work for audiences including TED, LinkedIn, Google, Viacom, and Spotify. Liz’s writing and illustrations have been featured by The Economist, Freakonomics, and NPR. Liz is co-author and illustrator of the bestselling books, “Big Feelings: How to Be Okay When Things Are Not Okay” and “No Hard Feelings: The Secret Power of Embracing Emotions at Work.” Follow Liz on LinkedIn or Instagram.

 

THIS EPISODE IS PERFECT FOR…  workplace managers and leaders who want to create better environments where their employees can talk about the big feelings and reach a deeper sense of meaning.

 

TODAY’S MAIN MESSAGE… Humans are emotional creatures, and it’s both inevitable and unavoidable that we will be experiencing our emotions at work. It is important to check in with both yourself and others to better understand our oversized feelings that aren’t easy to predict or control. We must seriously and thoughtfully address these uncomfortable moments to help ourselves and our colleagues feel seen and heard and, ultimately, human.

 

WHAT  I  LOVE  MOST Liz Fosslien reminds us that amidst a global pandemic, multiple years in quarantine, and a transformed workplace experience, having big feelings of uncertainty, burnout, and regret are totally normal. We can’t stop ourselves from experiencing these emotions, but we can learn how to make peace with them to achieve a deeper sense of meaning.  

 

 

Running time: 30:12

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Liz’s Book:

Big Feelings

26 Apr 2018Growth Innovation for Existing Businesses with Alex Osterwalder00:34:46

Welcome to the What's Next! podcast with Tiffani Bova.

This week I speak with Alex Osterwalder. Alex is a speaker, the author of Business Model Generation, and is the co-founder of a software company. He is, according to his website, “Obsessed with making strategy innovation and entrepreneurship simple, practical, and applicable.”

THIS EPISODE IS PERFECT FOR… anyone who is looking to design an organization focused on innovating for growth.

TODAY’S MAIN MESSAGE…

To understand the complexities of running a business, you can’t view the company through the lenses of antiquated spectacles. You need more than that — you need a team who can see how all of these puzzle pieces fit together to create unity. One company. One shared vision. Once you have those glasses adjusted, you can imagine ways to reinvent the business model without creating chaos across the company.

If you do it right. Innovation goes further to improve the long-term health of a business more so than being efficient or sustaining what already works.

Growth innovation, which either will make the old business model obsolete or will be a catalyst to creating additions to your existing business model. Growth innovation goes beyond one’s current industry classification.

By creating a mini-Silicon Valley within, existing businesses can grow without being distracted. They can invest in and test one hundred ideas, hoping that a handful will succeed. They can manage two separate portfolios: one for the present and one for the future. They can be both lean and agile while steady and conservative.

EXECS CAN IMPLEMENT THE BUSINESS MODEL CANVAS BY… using the right tools, having the willingness to question everything in your purview and look outside your industry for inspiration.

WHAT I LOVE MOST…

It is possible to take an existing business and add in a dash of the entrepreneurial spirit. It’s possible to think in a new direction and to focus on growth innovation. The opportunity for success is there, and it’s beyond analyzing your “vision.”

Running time: 34:44

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One page website

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25 Mar 2021Big Money Energy with Ryan Serhant00:34:25

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Ryan Serhant! Ryan is a real estate broker, CEO, and the founder of SERHANT., a vertically integrated mega brokerage comprising an in-house film studio, education arm, marketing division, and technology platform. He's also a bestselling author, producer, and star of Bravo's Million Dollar Listing New York and Sell It Like Serhant. I am excited to bring you this episode with Ryan Serhant on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… salespeople–which, according to Ryan, is everyone if you think about it! 

 

TODAY’S MAIN MESSAGE… Ryan shares his journey from starting out as a struggling actor in New York, to building a mega brokerage and multimedia brand. He walks us through the real estate scene in New York amidst the sudden onslaught of the pandemic in March of 2020 and how he wrote his book, Big Money Energy, and started a brand new residential real estate business in New York City in the middle of a lock down. This is a conversation about investing in a downturn, reinventing established businesses, leaning into social media and video platforms to bridge the gap between physically-distanced humans in a meaningful way, and pushing past fear to find success. Make sure that the future you can count on the you today to be a confident visionary who can manifest a clear vision of your ideal future! 

 

WHAT  I  LOVE  MOST Ryan’s friendly reminder that we can all always use a little more practice and continue to be students of our craft to ensure game time success! 

 

Running time: 34:24 

  

  

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13 Sep 2018The Nature of Luck with Maria Konnikova00:40:57

Welcome to the What's Next! podcast with Tiffani Bova.

This week, I have a great conversation with Maria Konnikova. Maria graduated from Harvard, earned her Ph.D. in psychology from Columbia. She’s written two New York Times bestsellers: The Confidence Game and Mastermind: How to Think Like Sherlock Holmes. While she had zero poker experience before her first trip to Las Vegas in the fall of 2016, she has now won multiple tournaments, including the PCA National Championship, and finished second at an Asian Pacific Tour, Macau event. Her third book The Biggest Bluff explores how to play high stakes poker is due out in 2019.

THIS EPISODE IS PERFECT FOR those looking to be confident when facing change.

TODAY’S MAIN MESSAGE

You might think that it’s all about luck when it comes to being successful in life, but Maria differs. The old adage that luck is opportunity and preparedness meeting sounds great in theory but is only applied to positive aspects of people’s lives. 

Luck just happens. It’s not personal. It’s not about a linear career path that led you to a moment of success. In fact, successful people often come from the outside. They have a true advantage because their mind is more flexible; they are not hemmed in by convention to behave in a certain way. They are free from preconceptions.

IF YOU’RE A BUSINESS LEADER…

Be willing to make good decisions right now and being willing to change later. Many leaders don’t want to change once they've already invested significant resources into a project, but change will always come. 

IF YOU’RE A STUDENT (OR PARENT OF A STUDENT)…

Maria encourages you to read fiction and poetry. Get curious about the world, beyond your current interests and skill-sets. Consider what you’ll learn from taking the “outsider” courses that make you more curious.

WHAT I LOVE MOST… the marriage of psychology, game theory and poker that uncovers insights to be a better leader and change agent. Being an outsider may come with challenges, but having a fresh perspective on the established set of wisdom may be the key to unlocking the unmet potential in yourself and your company. 

Get uncomfortable - seriously, it makes you (and your business) better.

Running time: 40:55

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13 Jan 2022Optimize for Interesting: Playing the Long Game with Dorie Clark00:31:59

Welcome to the What's Next! podcast with Tiffani Bova.   

This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend, Dorie Clark! Dorie has been named one of the Top 50 business thinkers in the world by Thinkers50 and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards. She is a consultant and keynote speaker, teaches executive education at Duke University’s Fuqua School of Business and Columbia Business School, and is the Wall Street Journal bestselling author of The Long Game, Entrepreneurial You, Reinventing You and Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine. A former presidential campaign spokeswoman, Dorie has been described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” I am so excited to bring you this episode of the What’s Next! Podcast with Dorie Clark! 

  

THIS EPISODE IS PERFECT FOR… everyone, but especially for anyone trying to rewire their crisis thinking to achieve their goals in 2022 and beyond! 

 

TODAY’S MAIN MESSAGE… We have things we would like to accomplish…and it is very, very hard to do that in a systematic way in the absence of any long-term thinking.  

 

WHAT  I  LOVE  MOST Setting long term goals and boundaries that will protect your time and your agenda. 

 

Running time: 31:59 

  

 

Watch this episode on YouTubehttps://www.youtube.com/watch?v=6FZrq6kvNZA 

  

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Dorie’s Books: 

11 Jul 2024Cracking the Presentation Code with Terri Sjodin00:33:38

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I have the pleasure of welcoming Terri Sjodin to the show. Terri is the Principal and Founder of Sjodin Communications where she specializes in advancing the persuasive presentation skills of professionals. She is the author of the New York Times, Wall Street Journal, and USA Today bestseller Small Message, Big Impact: The Elevator Speech Effect and her latest book, Presentation Ready, which was published earlier this year.

 

THIS EPISODE IS PERFECT FOR… anyone who wants to improve their presentation skills.

 

TODAY’S MAIN MESSAGE… the way we deliver information matters. It can make or break the decisions people make but frankly it’s a skill that few of us are taught. In this conversation, Terri unpacks critical insights and practical strategies for leaders - but really anyone - to be a more impactful communicator. 

 

Key takeaways:

  • Top mistakes people self-identify in their presentation skills

  • The importance of awareness and course-correction

  • How to establish connection in a virtual setting

  • Striking the balance between being creative and being informative

 

WHAT I LOVE MOST… there is no boring material, only boring presentations.

 

Running Time: 33:38

 

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Terri’s Book: 

Presentation Ready

25 Jan 2024How to Work with (Almost) Anyone with Michael Bungay Stanier00:30:29

Welcome to the What's Next! Podcast with Tiffani Bova. 

Today I have the privilege of welcoming Michael Bungay Stanier, otherwise known as MBS, to the show. Despite being virtual friends for a long time, we only recently had the chance to meet in person at the Thinkers50 event, where Michael won a coaching award. 

If you’ve never met, I’m so delighted to introduce you to Michael. He’s best known for his book The Coaching Habit, which is the bestselling book on coaching this century and is considered a classic by none other than Seth Godin. His most recent book is How to Work with (Almost) Anyone.

He founded Box of Crayons, a learning and development company that has trained hundreds of thousands of managers to be more coach-like in organizations, from Microsoft to Gucci. His TEDx Talk has been viewed by more than a million people. 

THIS EPISODE IS PERFECT FOR… anyone who wants to approach professional relationships more actively and intentionally.

TODAY’S MAIN MESSAGE… sometimes work relationships have great chemistry - you get along with your manager or team and are excited about working together. Although it’s an ideal situation, that’s rarely the case. In this episode, Michael shares his strategies for building the best possible relationships with the people you work with. 

WHAT I LOVE MOST… taking a step back to learn about how we and the people around us work so that together we can amplify the best of who we are and avoid the worst of who we are.

Running Time: 30:28

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Michael’s Book:

How to Work with (Almost) Anyone

05 Oct 2023Be the Leader Who Creates a Speak-Up Culture with Stephen Shedletzky00:26:56

Welcome to the What's Next! Podcast with Tiffani Bova. 

My guest this week is speaker, coach, and advisor Stephen Shedletzky - or “Shed.”  Shed helps leaders build trust, foster psychological safety, and empower others to speak up. He spent over a decade working with Simon Sinek, helping to create an inspired and safe world for all. Shed is the author of the new book Speak-Up Culture: When Leaders Truly Listen, People Step Up.

THIS EPISODE IS PERFECT FOR… leaders who are ready to up their listening skills and want some practical advice. 

TODAY’S MAIN MESSAGE… a key tenet of good leadership is creating a culture for people to be heard. In this episode, Shed offers wisdom that leaders can use to truly (operative word) listen and make the entire team feel comfortable to speak up. 

WHAT I LOVE  MOST… Shed references this fascinating idea from comedian Craig Ferguson: “Does this need to be said? Does it need to be said now? Does it need to be said by me?” Leadership is not just about the things you say, it’s also about amplifying the voices of the people around you. There may be a scenario where something needs to be said and it needs to be said now but not by you. Learning to navigate a moment like this and spotlighting the person who can speak best on a matter is a powerful skill!

Running Time: 26:56

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Shed’s Book:

Speak-Up Culture: When Leaders Truly Listen, People Step Up

13 Jul 2023RELOAD: How to Not Be Blindsided by Innovation with Jim Harris00:35:51

Welcome to the What's Next! podcast with Tiffani Bova.

 

This week we’re revisiting a conversation with Jim Harris, author of Blindsided: How to Spot the Next Breakthrough that Will Change Your Business Forever. Jim is a principal at Strategic Advantage and has 20 years of experience as a professional speaker and consultant. Jim speaks internationally at more than 40 conferences per year on essential topics such as creativity, innovation, customer relationships, strategic planning, and environmental leadership. 

 

THIS EPISODE IS PERFECT FOR… innovative thinkers.

 

Innovation is coming here. Our professional lives are different than they were five years ago; our personal lives are drastically different they were ten years ago. How you approach change will determine your success. 

 

If you don’t want to be blindsided, pay attention to your systems and processes and keep the younger employees involved in strategy. Remember, diversity goes way beyond gender.

 

Choose a team of bright people and create job opportunities. Innovation ultimately means that everything gets lighter, faster, and cheaper, and that’s ok. 

 

TODAY’S MAIN MESSAGE… change happens and if you want to keep up — whether that’s with social media, viral videos, staying agile, going direct to consumer, etc. — you’re going to have to figure out a way to be current.

 

Think about Tesla’s integrated solutions: they have energy solutions, power walls, and cars. It’s more than filling one need. It’s about finding innovative methods to solve multiple problems via one platform.

 

WHAT I LOVE MOST… no matter how these conversations start, it comes back to being sure that we’re focusing on the right things. It’s not about thinking and talking; it’s about execution and putting your product in the hands of your customers. 

 

A PIECE OF ADVICE… create an ecosystem to bring your idea to fruition. People don’t work in a vacuum; it’s about the power of the whole, especially the employees.

 

Running time: ­­­35:50

 

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25 Apr 2019Building Trust in an Influencer Market with Tom Stockham00:34:13

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am excited to have the innovative Tom Stockham on the show. Tom is a passionate champion of disruptive technologies who began his career as an associate at BCG, immersed in the shift to “big-box” retail. He later served as president of Ticketmaster.com, where he helped lead the transition to online ticketing. Then, as CEO of Ancestry.com, he built one of the Internet’s first online content subscription businesses. Today, as CEO of ExpertVoice, Tom leads the company in pioneering a new influencer-marketing category that’s transforming commerce. He’s devoted to the mission of creating a better buying experience for brands, retailers, and consumers through a large network of authentic influential experts who make trusted recommendations. I am absolutely thrilled to be speaking with Tom Stockham on the What’s Next! Podcast today! 

THIS EPISODE IS PERFECT FOR… passionate disrupters, innovators, and those interested in learning more about influencer marketing. 

TODAY’S MAIN MESSAGE… Brands should always put trust at the center of their organization and make a concerted effort to build it up over time. Increasingly, the sources brands are and should be using to do this are Influencers. It’s time to shift the balance, and shift resources, from speaking on your own behalf as a brand, to finding trusted figures that can recommend your brand and speak on your behalf in a trusted way. If you are going to do this well, you need to think about who is going to be best to speak on your behalf, how you are going to get them to do so and be more articulate about your brand, and where that influence is going to take hold such that it is beneficial to your brand.  

WHAT  I  LOVE  MOST… Talking to an innovator who has been involved with so many major industry transitions. Now he’s driving the conversation around Influencer marketing, and he feels that this is the next great frontier. 

 

Running time: 34:12

 

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ExpertVoice: 

11 Aug 2022The Upside of Uncertainty with Nathan & Susannah Furr00:25:53

Welcome to the What's Next! podcast with Tiffani Bova. 

This week we journey into the unknown with innovation researcher Nathan Furr and entrepreneur Susannah Furr, who navigate us through the fear and stress of uncertainty to find the creative opportunity on the other side.

Nathan Furr is a professor of strategy and innovation at INSEAD in Paris and an expert in the fields of innovation and technology strategy. His bestselling books include The Innovator’s Method and Innovation Capital. Published regularly in Harvard Business Review, MIT Sloan Management Review, Forbes and Inc., he is an Innosight Fellow, has been nominated for the Thinkers50 Innovation Award, and works with leading companies including Google, Microsoft, Citi, ING, and Philips.

Susannah Harmon Furr is an entrepreneur, designer, art historian, and contrarian. Her clothing line was inspired by her research into the intricate embroidery Dutch women painstakingly rendered on their plain uniforms—details often invisible to all but the wearer—and its significance in their daily lives. She has also founded a design services firm. Nathan and Susannah are the parents of four teenagers. 

 

THIS EPISODE IS PERFECT FOR…  individuals who want to break away from the stresses of uncertainty to overcome their fears, adopt innovations, imagine the possibilities, set out on new adventures, and ultimately, embrace change.

 

TODAY’S MAIN MESSAGE… we are hard-wired to love the idea of control, but we have to accept that some things are outside of our control. For those who shy away from willingly bringing uncertainty into their lives, they recommend implementing “balancers” to create a sense of familiarity in your day to day life. The sense of security that comes from having a few routine choices - like standard lunches or outfits - can help keep us relatively stable when uncertainty creeps into our lives (or when we are ready to introduce it ourselves!).

 

WHAT  I  LOVE  MOST Nathan and Susannah have a starry-eyed optimism for the future, not because they know that everything is going to work out in the end, but because they know they will be able to handle it when something inevitably goes wrong. So they choose to imagine the best possible outcome for the future, while simultaneously creating a plan to manage their risk tolerance and address the worst case scenario.

 

 

Running time: 25:52

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Nathan and Susannah’s Book:

The Upside of Uncertainty

27 Jun 2024Balancing Performance and People with Jerry Colonna00:27:07

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I have the honor of welcoming back for the second time, Jerry Colonna to the show. He is a leading executive coach who uses the skills he learned as a venture capitalist to help entrepreneurs. He is co-founder and CEO of Reboot.io, the executive coaching and leadership development company, host of the Reboot podcast, and author of a new book called Reunion, which came out at the end of 2023 and also Reboot: Leadership and the Art of Growing Up. Previously, he was a partner with JPMorgan Partners (JPMP), the private equity arm of JP Morgan Chase. He joined JP Morgan from Flat Iron Partners, which he launched in 1996 with his partner Fred Wilson, and Flat Iron became one of the most successful early-stage investment programs in the New York City area. 

THIS EPISODE IS PERFECT FOR… aspiring leaders seeking meaningful growth.

 

TODAY’S MAIN MESSAGE… leadership is a lifelong practice. There is no playbook, but with self-inquiry and continuous personal growth, leaders can tap into their fullest potential over and over again. Jerry shares insights from his latest book on how leaders can look within to drive change beyond themselves. 

 

Key takeaways:

  • Successful leaders balance high performance with cultivating a supportive and inclusive culture.

  • Leaders must learn to handle challenges and failures gracefully, using them as opportunities for growth and team development.

  • Even without direct authority, individuals can lead and influence.

 

WHAT I LOVE MOST… the self-awareness of tuning into yourself while keeping an eye on the world at large. Jerry says this looks like asking yourself: how am I reacting? What am I doing? What am I bringing into this conversation?

 

Running Time: 27:06

 

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Jerry’s Book: 

Reunion

 

24 Oct 2024RELOAD: Self-Development, Diversity, and True Leadership with Ron Carucci00:34:03

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m reflecting on a fun conversation with the wonderful Ron Carucci. Ron is a co-founder and managing partner at Navalent, where he works with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty-year track record helping some of the world’s most influential executives tackle challenges of strategy, organization, and leadership. He is a best-selling author of 8 books.

  

THIS EPISODE IS PERFECT FOR… anyone looking to learn how to create diverse communities and support a thriving company culture helmed by true leadership. 

 

TODAY’S MAIN MESSAGE… Ron shares the four things that successful leaders have all done and how others can follow the same path to success. He refocuses our thinking on leadership training, self-development, and a true understanding of diversity and, more importantly, diversity of thought. 

 

WHAT I LOVE MOST… I love having a conversation about true leadership. I often hear, “I don’t know where to begin,” from people trying to move in their careers or who want to take on more management responsibilities. The way Ron positions thinking about training, self-development, and understanding diversity is invaluable to getting started.  

 

Running time: 34:03

   

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Forbes 

 

Ron’s Books: 

Amazon 

 

 

 

 

15 Feb 2018Technology and Being Human with Arianna Huffington00:28:01

Welcome to the What's Next! podcast with Tiffani Bova.

I’m honored to have Arianna Huffington as this week’s guest.  Arianna is an author, mother, and businesswoman, most notably known as the co-founder and former Editor-in-Chief of The Huffington Post.  Most recently, Arianna has written Thrive and The Sleep Revolution. But what you may not know about Arianna is that she has a Master's Degree in Economics from Cambridge and was a candidate for California governor. She's been named one of the Most Influential Women in Media and one of the Most Powerful Women in Business.

THIS EPISODE IS PERFECT FOR… those hesitant about the future.

TODAY’S MAIN MESSAGE… We’re at a very interesting time in history – one that is currently being shaped in new ways every day. The next 20 years won’t look anything like today. But of course, 20 years ago doesn’t look anything like today either.

We cannot predict what the future holds, but as Arianna says, we’re at an inflection point.  Careers are no longer linear. Passion and purpose have stronger meanings than ever before, and change is happening faster than humans can keep up.

Arianna is concerned about our addiction to devices because data shows it makes us less empathetic. More and more people are ditching devices for real connection, which means putting phones away for dinners and seeing friends in person instead of over a video call.  Arianna calls this “thrive mode.”

WHAT I LOVE MOST… As I’ve gotten older, I’ve realized that giving back and reflecting on my life is more important than I ever thought. In a tech-consumed world, Arianna warns that we need balance. The interconnectedness we appear to have doesn’t hold weight compared to investing in relationships.  Giving back and providing value is what gives us a full life.

IF YOU WANT TO CHANGE YOUR BEHAVIOR… find your Thrive Tribe. Find the people who support you and want to see you grow but also know how important real relationships are.  They’ll keep you accountable.

 

Running time: 29:43

 

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Thrive Global

 

 

 

 

 

 

 

 

 

 

16 Jun 2022RELOAD: Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich00:34:12

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She’s helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership. Her first book, Bankable Leadership, debuted at #8 on The New York Times bestseller list and her latest book, Insight, was named a Best Book of 2017 by Strategy+Business and nominated for Best Book of the Year by 800CEOREAD. I am beyond thrilled to be speaking with Tasha Eurich on the What’s Next! Podcast.

 

 

THIS EPISODE IS PERFECT FOR… aspiring and current leaders, as well as anyone interacting with other humans in the 21st century who want to become more self aware.

 

 

TODAY’S MAIN MESSAGE… As the foundational skill for our success and happiness in both our professional and personal lives, it behooves us to become self-aware both internally and externally, and Tasha breaks it down.

 

 

WHAT  I  LOVE  MOST I have always thought that the conversation around self-awareness, how we lead and how we think we lead, and how we communicate and think we communicate is fascinating and so beneficial. This podcast will open your eyes to the reality of your own self-awareness and how others might perceive you.

 

 

 

Running time: 34:11

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Tasha’s Website:

tashaeurich.com

 

Tasha’s Books:

Insight

Bankable Leadership: Happy People, Bottom-Line Results, and the Power to Deliver Both

 

The Insight Quiz:

The Insight Quiz

07 Dec 2017The Jazz Ensemble of Innovation and Reinvention with Josh Linkner00:33:46

Welcome to the What’s Next! podcast with Tiffani Bova.

Today’s guest is Josh Linkner. Josh is a five-time tech entrepreneur and hyper-growth CEO, two-time New York Times Bestselling author, top-rated keynote speaker, and founding partner of Detroit Venture Partners.

Josh lives at the intersection of tech and advertising. In this episode, he and Tiffani explore how this intersection includes hacking, reinvention, and creativity. They also share ways that you can use traditions to be more innovative.

In this episode:

4:50 – How a small jazz ensemble is a perfect metaphor for business

6:53 – How Josh defines reinvention and what people can learn from reinventing

8:52 - What can people do to start reinventing their business?

9:40 – A simple, but powerful question Josh poses to help you change your daily traditions

10:55 – What inspired Josh to write Hacking Innovation

12:55 – Is hacking just duct taping a problem together?

14:10 – Do new startups need to have a hacker mentality?

16:02 – Josh’s definition of creativity and how innovation fits into creativity

20:52 – What to do if the organization isn’t willing to riff off of the bottom-up or external innovation

22:01 – What leaders can do to harness innovation and tap into the holistic creative minds of the organization

32:00 – Is it the responsibility of all people to think about what’s next?

 

Running Time: 33:45

 

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20 May 2021Dream Your Life, Live Your Dream with Gordana Biernat00:41:36

Welcome to the What's Next! podcast with Tiffani Bova. 

  

This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Gordana Biernat. Gordana is an Author, Motivational Speaker, Thinker and Change Architect, a Super Soul 100 Teacher, and part of Oprah Winfrey's SuperSoul 100 Team. She holds a Master of Arts degree in Art History, as well as studies in Psychology, Communication, and Media at Lund University in Sweden. Her book  “#KnowTheTruth - Why Knowing Who You Are Changes Everything" is an international bestseller and she has written for various publications, among them Oprah.com, Huffington Post, Psychology Today, The Sunday Paper, and Times of India. I am so excited to bring you this episode with Gordana Biernat on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… everyone. 

 

TODAY’S MAIN MESSAGE… Gordana Biernat is here to help you shift your perspective and live your dream life. In this conversation, Gordana creates a space to tackle the idea of change, limiting beliefs, and connecting to your authentic core. The thought of change is often far scarier than the change itself–don’t fear change, embrace it. Choose to be more mindful, take care of yourself, make time to focus and be present. Be the guardian of your own mind, and spread kindness–not only to others, but yourself as well. Make space for the important inner work of connecting with your authentic self and see where it can take you. 

 

WHAT  I  LOVE  MOST Gordana’s generosity of spirit and commitment and clarity to being the guardian of her own life and mind. 

 

Running time: 41:35 

  

 

LinkedIn Live Video 

  

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#KnowTheTruth Book 

28 Sep 2017The Intersection of Innovation and Disruption with Lisa Bodell00:34:41

Welcome to the What’s Next! podcast with Tiffani Bova.

 

Today’s guest is Lisa Bodell. Lisa is a globally recognized innovation leader, futurist, and CEO of futurethink. As an expert on the topic of change, she is also the author of two best-selling books: Why Simple Wins (2016), and Kill the Company: End the Status Quo, Start an Innovation Revolution (2012). Lisa serves as a global council member of the World Economic Forum and is a frequent contributor to Forbes and Harvard Business Review.

Lisa believes that innovation is not new – it’s something that adds value. Ideas, Lisa believes, are everywhere. It’s about what you do with those ideas that make them special.

 

In this episode:

5:13 – What is innovation?

7:42 – Do teams need diversity beyond men and women?

9:50 – What happens when a leader has an established, homogeneous team?

10:42 – What is the difference between a groove and rut?

14:15 – How to have the opportunity to have a beginner’s mindset?

15:14 – How risk, fear, power, and control impact every single person

19:05 – How we made innovation too complex

21:03 – Lisa challenges Tiffani on having the time and bandwidth to do more than you think you can

23:33 – You can create a simplification code of conduct to have more time to innovate

25:02 – Lisa’s magical “kill a stupid rule” strategy

26:20 – The benefit of killing rules and meetings

30:09 – Simplification is contagious

30:43 – What inspires Lisa at the World Economic Forum?

 

Running time: 34:40

 

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01 Aug 2024RELOAD: The Cyborg Olympics and Becoming a Better Leader with Bonnie St. John00:31:28

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

With the summer Olympics underway, I thought it fitting to return to an inspiring conversation I shared with Olympic Medalist Bonnie St. John. At the age of 5, Bonnie had her right leg amputated. And once you listen to this podcast, you will understand, there was no way that was going to stop her. At the age of 19, she became the first African-American to win medals at the 1984 Winter Paralympics in Innsbruck Austria. Bonnie was appointed by President Clinton as a director for Human Capital Issues on the White House National Economic Council and went on to represent the United States as a member of President Obama's official delegation to the 2010 Paralympic Winter Games in Vancouver and the 2016 Paralympic summer Games in Rio de Janeiro. 

 

Bonnie is also a Leadership Consultant for multiple Fortune 500 companies, the CEO of the Blue Circle Leadership Institute, and a best-selling author of seven books, including How Great Women Lead: A Mother-Daughter Adventure into the Lives of Women Shaping the World, and her latest title Micro-Resilience: Minor Shifts for Major Boosts in Focus, Drive, and Energy! I am thrilled to have Bonnie St. John on the podcast!

 

THIS EPISODE IS PERFECT FOR… anyone! If you want to overcome your own personal talk track that the obstacles you face are insurmountable, then this is for you. I can’t think of a better way for you to spend thirty minutes of your time than listening to “one of the five most inspiring women in America!” (NBC Nightly News)

 

TODAY’S MAIN MESSAGE… today’s episode is a fantastic reminder to always use your challenges, your obstacles, and your unique experiences to become a better leader. Great leaders take cues from the potential connections that can form all around them to change the way they think and therefore lead. Today, we’re looking at those connections and how to constantly look for the small, subtle changes in your day-to-day behavior that can help you become a better leader.

 

WHAT  I  LOVE  MOST… Bonnie taking my Bullish and Bearish scenario from just “robots having their own Olympics,” to having “cyborgs” be the answer. I think it’s a great example of Bonnie’s amazing sense of humor, and I loved learning more about her, her humility, and all the amazing things she's been able to accomplish in her life (and career) thus far. It was a real treat learning more about what makes the legendary Bonnie St. John such a special human being.

Running Time: 31:27

 

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Bonnie’s Book: 

Micro-Resilience: Minor Shifts for Major Boosts in Focus, Drive, and Energy

27 Jan 2022The Brains and Brawn Company: Combining Digital and Physical Solutions with Robert Siegel00:33:39

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am thrilled to bring you this episode of the What’s Next! Podcast with Robert Siegel! Robert is a Lecturer in Management at the Stanford Business School. He researches strategy and innovation in both large and small companies, and how companies combine digital and physical solutions for their customers. He is also a general partner at XSeed Capital and a venture partner at Piva Capital. He sits on the board of directors of Luumopen and Avochato. Robert was previously general manager of the video and software solutions division for GE Security, with annual revenues of $350 million, and executive vice president of Pixim, Inc. (acquired by Sony). He is the co-inventor of four patents and served as lead researcher for Andy Grove’s best-selling book, Only the Paranoid Survive and recently published his own book, The Brain and Brawn Company. I am so excited to bring you this episode of the What’s Next! Podcast with Robert Siegel! 

  

THIS EPISODE IS PERFECT FOR… those leaders who want to learn how companies successfully combine digital and physical solutions. 

 

TODAY’S MAIN MESSAGE… The big takeaway here is that incumbents are not doomed, and disruptors are not ordained. 

 

WHAT  I  LOVE  MOST the value of understanding the fluidity and fusion between the physical and digital worlds we exist in. 

 

Running time: 33:38 

  

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Official Website 

Twitter 

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Robert’s Book: 

The Brains and Brawn Company 

28 Dec 20232023 Listener Favorite: Helping People Become Changemakers with Alex Budak00:31:02

Welcome to the What's Next! Podcast with Tiffani Bova. 

As we approach the end of the year, I’m pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we’re giving you another chance to hear them in this series of 2023 listener-favorite episodes!

This week, we’re bringing back an episode with Alex Budak to talk about how to create positive change. 

As a social entrepreneur, UC Berkeley faculty member, and author of Becoming a Changemaker, Alex dedicates his life to helping people from all walks of life make a positive impact in their lives, careers, and communities. He co-founded StartSomeGood.com, a platform that breaks down the barriers that prevent people from enacting change. StartSomeGood.com has now helped over 1,000 changemakers in 50 countries raise over $12 million to catalyze new initiatives. He previously ran Sweden’s leading social innovation incubator, Reach for Change, and worked at Change.org

At UC Berkeley Haas, Alex puts his heart and soul into teaching students and executives from around the globe the mindset, leadership skills, and action steps required to become changemakers. He also serves as Executive Director of the Berkeley Haas Global Access Program and as a Faculty Director for UC Berkeley Executive Education programs. He has given lectures on changemaking, entrepreneurship, and leadership in venues ranging from Ukraine to Cambodia, LA to the Arctic Circle, and at the White House and UN agencies.

THIS EPISODE IS PERFECT FOR… people who are looking to inspire change within their organizations, their communities, society at large, and most importantly, themselves.

TODAY’S MAIN MESSAGE… everyone has the potential to be a changemaker, we just have to be willing to embrace the mindset and apply the concepts to a particular issue. Becoming a changemaker is a journey, and if you take the first step, you’ll find that you can navigate and thrive amidst any uncertainty.

WHAT I LOVE MOST… you can be a positive changemaker anywhere and everywhere you go!

Running time: 31:02

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Alex’s Book: Becoming a Changemaker

24 Jun 2021Enter the Dragon’s Den with Serial Entrepreneur Michele Romanow00:37:22

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am absolutely thrilled to bring you a special BONUS episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Dragon’s Den Dragon, Michele Romanow! Michele became the youngest Dragon on Dragon’s Den–Canada's version of Shark Tank. She has been named to Fortune's “40 Under 40,” a “Young Global Leader” by the World Economic Forum, one of Canada's “Most Powerful Women,” and Canada's “Angel Investor of the Year.” Michele started six companies before her thirty-fifth birthday. She previously co-founded Snap Saves, which was acquired by Groupon. She also co-founded Buytopia, which acquired 10 competitors and is now Emerge Commerce. But the really great news is that she is recently a Unicorn! Clear Co., formally Clear Bank, was recently valued at more than two billion dollars, with more than forty five hundred companies acquired, making them the biggest e-commerce investor in the world. I am so excited to bring you this episode with Michele Romanow on the What’s Next! Podcast!

 

THIS EPISODE IS PERFECT FOR… entrepreneurs!

 

TODAY’S MAIN MESSAGE… Michele is changing the way companies get investment! As the youngest Dragon on Dragon’s Den, she was listening to pitches differently… Michele noticed that her peers weren’t paying attention to the same things she was and the fact that every founder that came through was spending money on the same two things: user acquisition and inventory. Two very basic, very scalable things. Michele couldn’t understand why and how founders were using the most expensive capital in the world to fund something repeatable and scalable. These were expenses with a fixed return and the equity capital used to fund them became extremely expensive if they did well. So, Michele set out to change the system, to circumvent bias, and create a new model. Learn more about  her story, Clear Co, and enter the Dragon’s Den with Michele!

 

WHAT  I  LOVE  MOST What I love most about Michele is that she started six companies before her thirty fifth birthday!

 

Running time: 37:21

 

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01 Oct 2020View Business Like a Rainforest: When More is Not Better with Roger Martin00:42:05

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am thrilled to bring you our fourth What’s Next! Bonus Episode with the wonderful Roger Martin! For this special episode, I'm sharing my recent LinkedIn Live chat with my friend Roger.

In 2017, Roger was named the world’s #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. He is a trusted strategy advisor to the CEOs of companies worldwide including Procter & Gamble, Lego, and Ford. He is also a Professor Emeritus at the Rotman School of Management at University of Toronto where he served as Dean from 1998-2013, Academic Director of the Michael Lee-Chin Family Institute for Corporate Citizenship from 2004-2019 and Institute Director of the Martin Prosperity Institute from 2013-2019. In 2013, he was named global Dean of the Year by the leading business school website, Poets & Quants. His newest book is When More is Not Better: Overcoming America’s Obsession with Economic Efficiency

 

THIS EPISODE IS PERFECT FOR…Leaders looking to find a productive balance between purpose and profits.  

 

TODAY’S MAIN MESSAGE… Roger and I discuss his new book and the history of American economics. For the first 200 years of the American economy, we witnessed a truly impressive performance and the economic life of the average American family got better. But, in recent decades, growth in the economic prosperity of the average family in America has slowed to a crawl. At the same time, the prosperity of America’s richest families has grown to a level never seen before. This combination of the stagnation of the average family and the enrichment of the richest Americans threatens American democratic capitalism. Roger provides a unique viewpoint on what has changed and why the helpful pursuit of efficiency has turned into a damaging obsession. He also begins to lay out how to bring about more productive balance. 

 

WHAT  I  LOVE  MOST Getting the opportunity to talk to Roger about a phenomenon that has become more apparent than ever in recent months!

 

Running time: 42:04

 

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When More is Not Better Book

05 Dec 2024Personalization Done Right with David Edelman00:32:38

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I have the pleasure of welcoming David Edelman to the show today. He is a senior lecturer at Harvard Business School, an executive advisor and board member to brands and technology providers, and an advisor to BCG. Previously, David was chief marketing officer at Aetna and has worked with dozens of companies on personalization, AI, and agile marketing at BCG and Digitas. Forbes has repeatedly named him one of the Top 20 Most Influential Voices in Marketing and Ad Age has named him a Top 20 Chief Marketing and Technology Officer. David is also the co-author of a new book called Personalized: Customer Strategy in the Age of AI, which has recently become a USA bestseller. 

 

THIS EPISODE IS PERFECT FOR… anyone who wants to learn how to deliver true personalization at scale. 

 

TODAY’S MAIN MESSAGE… customer experience is imperative to business success, but personalization remains elusive for many organizations. In this conversation, David offers his playbook on making personalization a core business strategy for organizations of any size. He also shares a detailed walkthrough of the Five Promises of Personalization. 

 

Key Takeaways:

  • If you consider personalization a strategic goal, you need to be able to measure it. Compensation is often too abstract of a metric. Instead, David recommends using measures of business performance. 

  • If you can’t make your product simpler, you need to educate your customers.

  • The customer experience should be getting better and better over time. 

 

WHAT I LOVE MOST… David’s points about thinking about the flow of company interaction. Remember that when customers get bombarded, they tend to tune out. David says, “Less is more, but less that’s smarter is even more.”

 

Running Time: 32:37

 

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David’s Book: 

Personalized: Customer Strategy in the Age of AI

 

03 Oct 2024Leading with Vision with Dave Liniger00:33:33

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m eager to share an entertaining yet highly insightful conversation with Dave Liniger.

 

Dave co-founded RE/MAX, the Denver-based global real estate franchise, with his wife, Gail, in 1973. Since its founding, RE/MAX has become the leading franchisor of real estate offices worldwide and has expanded to over 9,000 offices in 110 countries with 140,000 sales agents. Even though Dave retired from a CEO position in 2018, he continues to lead the network as Chairman of the Board. He is also a New York Times bestselling author of a book called My Next Step: An Extraordinary Journey of Healing and Hope. It was a remarkable memoir chronicling his triumphant battle against a life-altering medical diagnosis. But he's also the author of a new book that come out in March of 2024 called The Perfect Ten. 

 

THIS EPISODE IS PERFECT FOR… anyone who wants to learn from a successful and seasoned leader. 

 

TODAY’S MAIN MESSAGE… in our conversation, Dave recounts his journey of building RE/MAX, the leading global real estate franchise. As he reflects on the past 50 years, he presents lessons for every listener, from how to forge a new path in an industry to hiring the right people and leading them well. 

 

Key takeaways:

- Often, the reason we fail is not that we’re bad at something but that we don’t have a goal.

- From single parents to community leaders, we all have areas of influence. 

- Connecting with leaders outside your industry will teach you things you’ll never figure out independently. 

 

WHAT I LOVE MOST… you might be surprised to hear that Dave spent 10 years as a NASCAR driver and didn’t start racing until his 50s! He is proof that it’s never too late to explore a different path. 

  

Running Time: 33:33

 

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Dave’s Book: 

The Perfect 10: 10 Leadership Principles to Achieve True Independence, Extreme Wealth, and Huge Success

 

17 Oct 2024The Journey of Leadership with Dana Maor00:28:53

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I have the pleasure of welcoming Dana Maor to the show this week. She is the Global Co-Head for the McKinsey People and Organizational Performance Practice and is a member of its Knowledge Council. As a senior partner, she works with leaders globally to transform their organization and themselves and serves as the co-dean of multiple McKinsey leadership programs. She's also the co-author of a new book called The Journey of Leadership.

 

THIS EPISODE IS PERFECT FOR… anyone who wants to develop leadership skills that focus on long-term success. 

 

TODAY'S MAIN MESSAGE… leadership isn’t about having all of the answers. It’s about creating environments where people can thrive and innovate. In this episode, Dana explores practical solutions to become this leader.

 

Key Takeaways:

  • Learn to think beyond what you deliver in the here and now.

  • Develop the muscle to problem-solve together.

  • Understand whether it’s the moment to be vulnerable or confident.

  • It’s important to develop your capacity as a leader to be able to help your team members grow. 

  • Taking the time to reflect is in service of your organization. 

 

WHAT I LOVE MOST…Dana's advice on the necessity of “micro experiments” stood out – small, actionable changes that expand your comfort zone and leadership capacity.

 

Running Time: 28:51

 

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Dana’s Book: 

The Journey of Leadership

 

07 Mar 2024RELOAD: What You Don't Know About Innovation with Linda Hill00:38:43

Welcome to the What's Next! podcast with Tiffani Bova. 

 

This week I want to revisit an insightful conversation about invitation with Dr. Linda Hill. 

 

Dr. Linda Hill is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She is regarded as one of the top experts on leadership and is the co-author of Collective Genius: The Art and Practice of Leading Innovation and Being the Boss. Dr. Hill is also the co-founder of Paradox Strategies and the co-creator of the Innovation Quotient. She was named by Thinkers50 as one of the top 10 management thinkers in the world in 2013 and received the Thinkers50 Innovation Award in 2015.  Her TED Talk, How to Manage Our Collective Creativity, has gotten more than 2 million views.   

 

THIS EPISODE IS PERFECT FOR leaders and aspiring innovators. 

 

TODAYS MAIN MESSAGE there is a misconception about leadership and leading innovation.  Leadership is communicating a vision and inspiring others to fulfill that vision.  Leading innovation is about creating an environment for people to be willing to go down that innovation path with you. The innovation path is paved with a greater purpose to do the hard, emotional, and intellectual work of innovating.    

 

According to Dr. Hill, here are the 3 things we know about innovation: 

 

1. Innovations are not the result of individuals having aha moments but are a result of a diverse collaboration of people.  

2. You cannot plan an innovation; its a messy process of discovery riddled with error. 

3.  Innovations are a combination of ideas. 

 

If you want to lead and inspire innovation, you must have a culture where people are willing to get their hands dirty but also feel like they are part of the process. 

 

WHAT I LOVE MOST this episode is a crash course in how to be a leader and lead change when you are trying to drive innovation.  Yes, leading change is different from leading innovation - its about creating an environment to let people co-create with you. Simply, let yourself breathe and give yourself and your team time to try things. Finally, I love Dr. Hills idea that innovation is a voluntary acta bottom-up journey and not the other way around.   

 

Running time: 38:42

 

 

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Bio 

25 Feb 2021What Happened to Common Sense? Has it Left Planet Earth? with Martin Lindstrom00:27:45

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am thrilled to welcome my friend, Martin Lindstrom, back to the What’s Next! Podcast. Martin is the founder and chairman of Lindstrom Company, a global branding & culture transformation firm operating across five continents and in more than 30 countries. TIME Magazine has named Martin one of the “World’s 100 Most Influential People,” and for three years running, Thinkers50 has selected him to be among the world’s top 50 business thinkers. He is the author of seven books including several New York Times bestsellers that have been translated into 60 languages! The Wall-Street Journal praised his book Brand Sense as “one of the five best marketing books ever published,” and his book Small Data as “revolutionary.” TIME called his book Buyology “a breakthrough in branding.” Martin has appeared across media including The New York Times, NPR’s “All Things Considered,” Marketplace, and on NBC’s TODAY Show more than twenty times. He can also be seen in Morgan Spurlock’s movie “The Greatest Movie Ever Sold” and on America’s Next Top Model. He has delivered keynote addresses to Google, Kraft Heinz, Disney, Amazon, LEGO, Unilever, Hallmark, Adobe, Mattel and the World Economic Forum. I am beyond excited to be speaking with Martin Lindstrom again on the What’s Next! Podcast! 

  

THIS EPISODE IS PERFECT FOR… leaders and those working under leadership that could benefit from some of Martin’s empathy and common sense! 

 

TODAY’S MAIN MESSAGE… Martin shares his groundbreaking “Small Data” observations–seemingly insignificant observations he’s made and that you can make in people’s lives to create innovation and success! It’s the motto Martin lives by paying attention to the seemingly insignificant if you really want to make a difference. He also shares some of his powerful new book The Ministry of Common Sense and discusses how we can help common sense find its way back down to planet earth… Sometimes you need another perspective–a more empathetic, small data perspective–to be able to see the commonsense solution. Martin is here to give you that perspective so that you too can start seeing the world from the inside out. 

 

WHAT  I  LOVE  MOST Martin’s wonderful storytelling ability and how he shares important lessons in the most fun and engaging way! 

 

Running time: 27:44 

  

  

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14 Nov 2024Building Business through Relationships with Mo Bunnell00:29:35

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

I have the pleasure of welcoming Mo Bunnell to the show today. He helps complex organizations grow by scaling business development skills and creating a growth-oriented culture. He's the founder of Bunnell Idea Group (BIG), which has trained tens of thousands of professionals at hundreds of organizations. He is the author of The Snowball System and has a new book out called Give to Grow: Invest in Relationships to Build Your Business and Your Career.

 

THIS EPISODE IS PERFECT FOR… anyone looking to grow their business and deepen client relationships in a more meaningful, human-centered way.

 

TODAY’S MAIN MESSAGE… in this day and age, business development isn’t about deals but relationships. Mo dives into this approach and explores how to build authentic, lasting relationships that add real value and, ultimately, drive growth.

 

Key Takeaways:

  • Mo’s 3-step process to collaborate better and drive more revenue: fall in love with their problem, give them the experience of working with them, and make a recommendation. 

  • The skills you need to do the work after you get the “yes” are the opposite of the skills you need to get the “yes.”

  • Those who identify where the decision makers see value and attach to it will find the magic.

  • Relationship building takes time and effort. Mo recommends quarterly audits to strategically delegate or automate tasks to create more space for relationships. 

 

WHAT I LOVE MOST… take a few minutes to make a list of the 10-15 relationships that are the most important to your future success. Mo says these are the relationships you should be focused on developing now. 

 

Running Time: 29:34

 

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Mo’s Book: 

Give to Grow

 

25 Oct 2018Innovation from the Battlefield to the Boardroom with Pete Newell00:34:23

Welcome to the What's Next! podcast with Tiffani Bova.

 

This week I am excited to be chatting with retired army colonel and Silicon Valley Investor Peter Newell! Pete is the co-founder and a managing partner of BMNT, an innovation company that provides early-stage investment to companies developing technology for the commercial market that have relevant applications in solving national security problems. He is a co-author of Hacking for Defense, a platform that merged the rapid problem-solving techniques curated on the battlefields of Iraq and Afghanistan with a lean startup methodology developed by Steve Blank in Silicon Valley. Pete is a former Army Ranger who has received numerous military awards and decorations, including the Silver Star and the Presidential Unit Citation. It's an honor to have Pete on with us today to discuss innovation, deploying, and forward-thinking.

 

THIS EPISODE IS PERFECT FOR…

Leaders who are interested in identifying and fixing problems and who want to move their teams and companies forward with an innovation-focus.

 

TODAY’S MAIN MESSAGE…

Today’s episode is all about bringing the battlefield to the boardroom and re-engineering the problem. Rather than sell products your job as a leader is to identify the problem and guide your team and your customers to an innovative solution. Lack of investment in understanding the problem is what ultimately leads us to failure.

 

WHAT  I  LOVE  MOST

I love the concept of innovation exhaustion and the difference between “innovators,” “makers,” and “hackers.” I love that distinction along with the thinking around deploying an idea and making sure you design what people are actually looking for–thinking about the customer. It's necessary to be innovation-focused if we want to keep pushing ourselves, our people, and our companies forward.

Running time: 34:23

 

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07 Apr 2022Love & Work with Marcus Buckingham00:35:59
Welcome to the What's Next! Podcast with Tiffani Bova.

Marcus Buckingham is the author of two of the best-selling business books of all time, has two of Harvard Business Review’s most circulated, industry-changing cover articles, and has been the subject of in-depth profiles in The New York Times, Wall Street Journal, USA Today, Forbes, Fortune, Fast Company, The Today Show, and The Oprah Winfrey Show. After spending two decades studying excellence at the Gallup Organization and co-creating the StrengthsFinder tool, he built his own Coaching + Education firm, The Marcus Buckingham Company. As CEO, he quickly turned it into a Human Capital Management company working with some of the world’s largest organizations.

Marcus is known as the world’s most prominent researcher on strengths and leadership at work, and today leads research at the ADP Research Institute. Challenging entrenched preconceptions about achievement to get to the core of what drives success, Marcus’s strengths- based approach is defining the future of work as we know it.

 

THIS EPISODE IS PERFECT FOR… people who are looking to find the love in what they do and learn how to contribute it to others.

 

TODAY’S MAIN MESSAGE… We are so focused on finding work that we love, but most people don’t know the real truth of what we love. To find what we really love, our careers should be a scavenger hunt of the daily activities and experiences that bring us joy and fulfillment, rather than focused on a metric of success that only takes our work performance into account.

 

WHAT  I  LOVE  MOST Our real strengths aren’t necessarily about what we are good at doing, but rather what gives us the most fulfillment. Marcus challenges us to return back to the childhood delights of exploring what love and centering our work on those principles. You don’t have to love everything you do, but you should be able to find love in what you are doing.

 

 

Running time: 35:58

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Marcus’ Book:

Love + Work

10 Sep 2020The Innovation Stack: You Don’t Have To Be Qualified To Do What Hasn’t Been Done with Jim McKelvey00:35:41

Welcome to the What's Next! podcast with Tiffani Bova.  

This week I am thrilled to welcome Jim McKelvey to the What’s Next Podcast!  Jim is a serial entrepreneur, investor, philanthropist, artist, and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time. He's the co-founder of Square and served as the chairman of its board until 2010, and still serves on the board of directors. In 2011, his iconic card reader design was inducted into the Museum of Modern Art. Jim also founded Invisibly, an ambitious project to rewire the economics of online content. In 2016, he became a deputy chair of the St. Louis Federal Reserve. 

THIS EPISODE IS PERFECT FOR… budding entrepreneurs and those who never saw themselves as the fabled “entrepreneurial type. 

TODAY’S MAIN MESSAGE… Jim shares his own history with and relationship to entrepreneurship, as well as the process of writing his exciting new book The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time! Jim knows what it’s like to get excited about problems that need to be solved–like the genesis of Square. He takes this time with the What’s Next! audience to demystify the “myth of the entrepreneur” and drive home that it’s not just okay, but normal, to not necessarily be “qualified” to innovate. By definition, no one is yet qualified to do what hasn’t been done! If you’re doing something new you don’t get to copy, and you don’t necessarily get to feel qualified. Your awareness of timing is also huge, you can do the “right thing” at the wrong time and get a terrible result. You don’t get a guarantee, so get comfortable with discomfort and stop worrying about being the most “qualified.” Focus on the problem and fix through the fear! 

WHAT  I  LOVE  MOST His perspective and his bias for copying and competence. There’s no time to waste! 

 

Running time: 35:40 

 

 

 
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22 Jun 2023Bringing Humanity Back to Work with Seth Godin00:33:31

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week I’m welcoming back a good friend and a fan-favorite on the What’s Next! Podcast, Seth Godin. In this episode, I’m sharing our recent LinkedIn Live chat. 

 

Seth is the author of 20 books that have been bestsellers around the world and have been translated into more than 40 languages. He writes about the post-industrial revolution, how ideas spread, marketing, quitting, leadership, and–most of all–changing everything. His latest book is The Song of Significance: A Manifesto for Teams.

 

You might be familiar with his books Linchpin, Tribes, The Dip, and, my favorite, Purple Cow. In addition to his writing and speaking, Seth founded both Yoyodyne and Squidoo. 

 

His blog, which you can find simply by typing ‘Seth’ into Google, is one of the most popular in the world. Seth is in the Guerrilla Marketing Hall of Fame, the Direct Marketing Hall of Fame, and most recently, the Marketing Hall of Fame. 

 

THIS EPISODE IS PERFECT FOR… anyone who feels like we’ve largely lost the human element in our organizations. 

 

TODAY’S MAIN MESSAGE… the role of the leader has gotten fuzzy over the years. The key responsibility is not to be the conduit between the stock market and the stock options but to create an environment that is generative and attracts people who can create an impact. 

 

WHAT  I  LOVE  MOST… the distinction Seth makes between managers and leaders. He says managers use power and authority to tell people what to do while leaders explore the liminal state between here and there. Being a leader, that’s the difficult part. 

 

Running Time: 33:30

 

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Seth’s Latest Book:

The Song of Significance: A New Manifesto for Teams

20 Jul 2023Letting Go of Work’s Grip on Your Life with Simone Stolzoff00:29:36

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week I’m thrilled to bring you an episode of What’s Next! Podcast with workplace expert, Simone Stolzoff.

 

Simone started his career as an independent journalist and consultant. He was formerly the design lead at the global innovation firm IDEO. He regularly works with leaders—from the Surgeon General of the United States to the Chief Talent Officer at Google—on how to make the workplace more human-centered. Simone also has a new book out called, The Good Enough Job. 

 

THIS EPISODE IS PERFECT FOR… people at any level of an organization asking themselves how they can pursue meaningful work without letting it take over their lives. 

 

TODAY’S MAIN MESSAGE… there’s a societal push to conflate work and identity, but is this the true measure of success? Simone challenges this path and presents his ideas on being fulfilled by work while also investing in things outside of a career path.

 

WHAT  I  LOVE  MOST… Simone predicts that in the age of AI, maintaining “self-complexity” will become crucially important. The hobbies, activities, and socialization we engage in outside of work will not only benefit us personally but also bring an irreplaceable human element to the workplace. 

 

Running Time: 29:35

 

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Simone’s Book:

The Good Enough Job

05 May 2022The Capitalist of Tomorrow with Alan Murray00:32:38

Welcome to the What's Next! podcast with Tiffani Bova.

Entering with a bang, Alan Murray comes on the show this week to talk about the transformation of the corporate world in this modern era. Alan is CEO of Fortune Media. He oversees the business and editorial operations of the independent media company and is known for expanding its digital and conference franchises. Murray also writes a closely-read daily newsletter for Fortune, CEO Daily.

Prior to joining Fortune in 2015, Murray led the rapid expansion of the Pew Research Center’s digital footprint as president of that organization. Before that, Murray was at the Wall Street Journal for many years, serving as deputy managing editor, executive editor online, Washington bureau chief, and author of the Political Capital and Business columns.

He served for several years as Washington bureau chief for CNBC, and cohost of the nightly show Capital Report. He is the author of multiple books, including Showdown at Gucci Gulch: Lawmakers, Lobbyists, and the Unlikely Triumph of Tax Reform.

 

THIS EPISODE IS PERFECT FOR…  consumers, employees, or business leaders that seeks the understand the ways in which profit-driven models for businesses have transformed and shifted towards value-driven motives.

 

TODAY’S MAIN MESSAGE Our guest says that Capitalism has been a dynamic driving force in the development of the economy, guiding the startup of largest companies that are now known as the Fortune 500. But the Capitalism doesn’t play by the same set of rules as it did before – now more than ever, companies are shifting towards a model of business that Alan Murray refers to as “shareholder capitalism.” In this modern era of Capitalism, company values must reflect consumer values, placing an emphasis towards Environmental, Social and Governance (ESG) issues to meet the demands of socially conscious investors, shareholders and consumers. 

 

WHAT I LOVE MOST… Company culture, diversity and public values now take the front seat when considering business success models. Alan says this mode of thinking is here to stay and that we, as consumers, as employees, as the general populace can continue to influence businesses just by changing the public sentiment.

 

 

Running time: 32:37

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Alan’s Book:

Tomorrow’s Capitalist: My Search for the Soul of Business

13 Oct 2022RELOAD: Growth is a Decision with Daniel Marcos00:34:32

Welcome to the What's Next! podcast with Tiffani Bova.

For this week's Reload Episode, we revisit our conversation with leadership expert Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflection (Gazelles Mexico division), a keynote speaker and CEO-Coach. Across all these efforts, his goal is to help 1 million entrepreneurs scale their companies faster and with “less drama.” Daniel is also an ambassador for Singularity University in Austin, TX and he co-authored the book Start-Up to Scale-Up. Daniel brings a wealth of knowledge to the table on the What’s Next! Podcast!

 

THIS EPISODE IS PERFECT FOR… entrepreneurs interested in starting a company and small and mid-size businesses looking to grow and scale successfully.

 

TODAY’S MAIN MESSAGE… Growth is not easy. It does not come without sacrifice. So, most important when it comes to growth, is reaching the decision to grow, and reaching it after careful consideration. More companies have died from excessive opportunities than the lack thereof, so it behooves leaders and organizations to set their objectives thoughtfully, be disciplined, and scale their mindset adequately. Daniel breaks down the 4 main stages of growth, and the biggest challenges to be found in each.

 

WHAT  I  LOVE  MOST speaking with anyone who is maniacally focused on growth and can get us thinking critically and intentionally about growth, scaling, and continued success.

 

 

Running time: 34:31

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Growth Institute Website:

Growth Institute

 

Daniel’s Book:

Start-Up to Scale-Up

02 Jan 2020New Year Rewind - How to Stand Out and Establish an Expert Reputation with Dorie Clark00:33:13

Welcome to the What's Next! podcast with Tiffani Bova. 

Happy New Year 2020 and welcome back to the What's Next! podcast with Tiffani Bova. For our first episode of 2020, we are highlighting the most popular episode of 2019 featuring our awesome guest, Dorie ClarkDorie Clark is an author, sought after consultant, speaker, and adjunct professor at Duke University’s Fuqua School of Business. She is the author of Entrepreneurial You (named one of the most important business books of 2017 by Inc.), Reinventing You, and Stand Out (named #1 Leadership Book of 2015 by Inc.). A former presidential campaign spokeswoman, the New York Times describes her as an “expert at self-reinvention and helping others make changes in their lives.” I am excited to share my wonderful chat with Dorie Clark on the What’s Next! Podcast as we launch into 2020! 

 THIS EPISODE IS PERFECT FOR… Entrepreneurs budding or otherwise, those looking to advance and position themselves successfully, professional in sales, marketing, and beyond who want to know more about branding and building expertise. 

 TODAY’S MAIN MESSAGE… So, how do you really become known for your expertise, either in your company or in your industry? Fundamentally, there are three key elements, and after extensive research and interviews with the people who did just that, Dorie has the answers for you. It is a seemingly simple three-part recipe: content creation, social proof, and networking. Dorie breaks these down further but, if you want to establish yourself as an expert or as a company known for its expertise, this is your roadmap. Professionals seeking this recognition would do well to prepare themselves for the emotional fortitude this journey will take. Along the way, you should also be willing to learn from the experiences of people you admire and highlight the work as you build your platform. This will not only help you develop your own point of view but also start getting you closer to that elusive “breakthrough” idea.  

WHAT  I  LOVE  MOST… I love digging further into building personal and professional brands. It is one of the top five questions I always get, and I love that Dorie gives us some awesome, practical and effective pointers that we can start implementing immediately. 

 

Running time: 33:13 

 

   

 

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Dorie’s Books: 

28 Mar 2019The F.A.T.E of Curiosity and Being Curious All the Time with Dr. Diane Hamilton00:33:18

Welcome to the What's Next! podcast with Tiffani Bova. 

This week I am excited to be speaking with the ever-curious Dr. Diane Hamilton. Diane is a nationally syndicated radio host, award-winning speaker, author, and educator. She is the MBA Program Chair at the Forbes School of Business and has a Ph.D. in Business Management. the creator of the Curiosity Code Index and the author of 4 books including  Cracking the Curiosity Code. I am thrilled to have Dr. Diane Hamilton on the What’s Next! Podcast today to teach us more about curiosity! 

THIS EPISODE IS PERFECT FOR… If you have the desire to increase your desire to learn and become more curious in both your personal and professional lives, this episode is for you. 

TODAY’S MAIN MESSAGE… How do we measure the “soft stuff?” How do we encourage, reward, and quantify the benefits of curiosity? Why is it that innovators throughout history–Einstein, Edison, Jobs–point to their curiosity as their most important contribution? Are you getting curious yet? Well, in today’s episode, Dr, Diane Hamilton helps us answer these questions and explains why it is so vital that we stoke the flames of our own curiosity. She also shares with us her groundbreaking research and what exactly the F.A.T.E. of curiosity can tell us. 

WHAT  I  LOVE  MOST… was fascinated by this whole concept of curiosity and how we can become more curious as leaders, as contributors, and as innovators. The soft stuff is so important to our success not only as a company but for the people we lead and manage as well. 

 

Running time: 33:17

 

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Dr. Hamilton’s Book: 

26 May 2022Embracing the Awesome Human Within with Nataly Kogan00:31:03

Welcome to the What's Next! podcast with Tiffani Bova.

We were lucky to find the awesome human Nataly Kogan and invite her on the What’s Next! Podcast to discuss emotional fitness and how to find inner happiness. She is the author of multiple books, most recently The Awesome Human Project: Break Free from Daily Burnout, Struggle Less, and Thrive More in Work and Life which helps people learn how to rest and feel more joy.

A leading expert on emotional fitness, Nataly Kogan is an entrepreneur, best-selling author, and keynote speaker on a mission to help millions of people struggle less and thrive more in work and life.

Nataly immigrated to the US as a refugee from the former Soviet Union when she was 13 years old. Starting her American life in the projects and on welfare, she went on to reach the highest levels of corporate and startup success. But after years of chasing a non-existent state of nirvana she suffered a debilitating burnout that led her to find a new way to live and work.

Today, she helps Awesome Humans live and work with more connection, joy, and meaning by sharing her science-backed skills and practices.

 

THIS EPISODE IS PERFECT FOR…  all levels of workers that are suffering from unprecedented levels of burnout and are seeking a means to break free from the cycle.

 

TODAY’S MAIN MESSAGE The best way to learn how to care about others is to first learn how to care for yourself. But sometimes our brain is hardwired for uncertainty, so we must become the editor of our own thoughts and have the mindset for self-compassion. That means learning to take a break for a restorative rest so we can focus on what’s truly meaningful to us.

 

WHAT I LOVE MOST… Nataly’s core belief is that we are all awesome humans who have goals and purpose and meaning in their lives. But also, some days we don’t have that awesomeness and we are just human – that’s okay too.

 

 

Running time: 31:02

 

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Official Website

Twitter

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Nataly’s Book:

The Awesome Human Project: Break Free from Daily Burnout, Struggle Less, and Thrive More in Work and Life

03 Jun 2021Make it Happen with Dre Baldwin00:29:53

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am thrilled to welcome Dre Baldwin to the What’s Next! Podcast. In just 5 years, Dre Baldwin went from his high school team's bench to a 9-year professional basketball career. At the same time, Dre built a content publishing empire. Blogging since 2005 and publishing videos to YouTube starting in 2006, Dre has published over 7,000 videos with his content being viewed over 73 million times. Dre's daily Work On Your Game Podcast has over 3 million listeners and Dre has given 4 TED Talks and authored 27 books. I am beyond excited to bring you this episode of the What’s Next! Podcast with  Dre Baldwin!

THIS EPISODE IS PERFECT FOR… anyone who needs to be more disciplined, build their confidence, shore up their mental toughness, or help taking some personal initiative.

TODAY’S MAIN MESSAGE… From Division Three to Pro-Ball, Dre Baldwin shares his journey and his philosophy on discipline, confidence, mental toughness, and personal initiative. With over 73 million views across platforms and a strong, honest brand, Dre Baldwin is making his mark. In this episode, we discuss when you most need discipline, finding your anchor–your why, creating confidence through discipline, and choosing to become your highest level self. Can you push through even when environmental factors are fighting you? Do you have the mental toughness and the personal initiative? These are all things you must continually renew… Dre will help you ask yourself better questions that will lead to better answers and these better habits! Challenge yourself to come up with better solutions in this episode with Dre!

WHAT  I  LOVE  MOST Asking yourself better questions with Dre!

 

Running time: 29:52

 

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Mirror of Motivation FREE Book

09 Dec 2021Reload: Time of Day Matters with Dan Pink00:37:57

Welcome to the What's Next! Podcast with Tiffani Bova for this What’s Next! Reload. 

This week I am bringing back a classic episode of the What’s Next! Podcast with the awesome Dan Pink. Dan is the author of six books, including When: The Scientific Secrets of Perfect Timing. Thinkers50 named Dan one of the Top 15 Business Thinkers in the World, and his TED talk The Puzzle of Motivation is one of the 10 most-watched TED talks of all time.   

 

THIS EPISODE IS PERFECT FOR… anyone looking to improve their likelihood of success in both their personal and professional lives. 

 

TODAY’S MAIN MESSAGE… Did you know that a book about timing decisions didn’t exist until Dan Pink wrote it in early 2018? When you think about it, we make multiple “when” decisions in our life: When should I exercise during the day? When should I start a product? When should I quit a project? When should I quit my job?     

Dan’s diligent research into the foundation behind our “when” decisions led him to discover that people mostly disregard the question of when and instead focus on what and who and how.    

  

WHAT I LOVE MOST… Breaks are more important than you think. We need to start thinking about breaks as part of our performance not a deviation from performance. 

 

Running time: 37:57 

  

 

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28 Jul 2022Winning the Right Game with Ron Adner00:31:09

Welcome to the What's Next! podcast with Tiffani Bova. 

Dr. Ron Adner is The Nathaniel D’1906 and Martha E. Leverone Memorial Professor of Business Administration and Professor of Strategy and Entrepreneurship at the Tuck School of Business at Dartmouth College. Prior to joining Tuck, he was the Akzo-Nobel Fellow of Strategic Management at INSEAD, where he served on the faculty for ten years.
 
Adner’s work is a rare convergence of rigorous academic research, profound managerial insights, and practical, powerful frameworks. Applied, tested, and validated in some of the world’s leading companies, his ‘Wide Lens’ approach to seeing the bigger strategy picture has been transformative in driving effective innovation in both the corporate and social sectors. He is a keynote speaker, consultant, and advisor to companies around the world. His engagements have transformed strategy at Fortune 500 firms as well as at entrepreneurial startups Dr. Adner is founder of the Strategy Insight Group, whose mission is to help clients eliminate strategy blind spots and build robust go-to-market strategies in complex ecosystems, internal and external. He is an accomplished teacher and a seven-time recipient of the annual, student-determined, Award for Teaching Excellence at both Tuck and INSEAD (2000, 2002, 2003, 2004, 2005, 2011, 2019).

 

THIS EPISODE IS PERFECT FOR…  business leaders looking to better understand the strategy behind the innovation process – we can look to the past for examples on how to create a framework for viewing the future.  

 

TODAY’S MAIN MESSAGE… having the foresight to anticipate the market isn’t just guessing at the future, it is a skill that requires an intimate understanding and deep knowledge of present trends with the customer base you serve, the product or service you provide, and your ability to stay ahead of any competitors.

 

WHAT  I  LOVE  MOST Ron breaks down industry’s greatest examples of companies that did everything right, yet still failed to stay relevant in our complex and ever-changing world. By analyzing historical examples, he illustrates how reacting only to present variables can be neglectful, and having the foresight to anticipate future trends could safeguard against shifts in the market.

 

 

Running time: 31:08

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Ron’s Book:

Winning the Right Game

08 Oct 2021Everybody Wants to Rule the World with Ray Wang00:34:59

Welcome to the What's Next! podcast with Tiffani Bova. 

 

This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend Ray Wang. Ray is the Founder, Chairman and Principal Analyst of Silicon Valley based Constellation Research Inc., a research and advisory firm which studies disruptive business and exponential technology trends. His new book about digital giants and the future of business titled, Everybody Wants to Rule The World was released July 2021 and is the next big idea that expands on his 2015 ground-breaking, best-selling book on digital transformation, Disrupting Digital Business. I am so happy to bring you this episode of the What’s Next! Podcast! with Ray Wang. 

  

THIS EPISODE IS PERFECT FOR… entrepreneurs and business owners who are trying to learn from the digital giants. 

 

TODAY’S MAIN MESSAGE… After analyzing and watching thousands of businesses – Ray realized the fact that digital transformation appeared not to be doing much in terms of building a more resilient company. It wasn't enough. Yet, the digital giants were succeeding. So what are they doing differently? Ray has some ideas.  

 

WHAT  I  LOVE  MOST Ray’s Silicon Valley enthusiasm for analog without deriding digital or turning a blind eye to innovation, tech, and advancement. 

 

Running time: 35:01 

  

  

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14 Mar 2024RELOAD: Double-Clicking on Diversity and Inclusion with Dr. Tony Byers00:33:10

Welcome to the What's Next! Podcast with Tiffani Bova. 

 

This week, I’m featuring a conversation I had with Dr. Tony Byers a while back. He is best known for leading Global Diversity and Inclusion (D&I) at Starbucks where he was responsible for developing and leading the strategic direction for D&I to drive engagement, innovation and business growth. He's an accomplished inclusion and change management specialist with 20 years of demonstrated experience leading change in large, multinational organizations. 

 

THIS EPISODE IS PERFECT FOR… people looking for more information on the power of diversity and inclusion to drive growth in business. 

 

TODAY’S MAIN MESSAGE… Tony begins our conversation by defining diversity simply as who you are (looks, background, etc). Inclusion, however, is a behavior driving people to be involved, respected, valued, and connected. In short, diversity is a noun and inclusion is a verb. These definitions not only encompass everything I (and my past guests have said all along) but is succinct, simple, and spot-on. 

 

Tony’s research found that leaders do not see the full spectrum of diversity, which results in a lack of innovation. There’s a small chance — the innovation window — when organizations can positively affect their product growth. This window lives at the top of the S-Curve when a product has peaked. How companies uncover  

 

WHAT I LOVE MOST… the distinction between “D” and “d.” Finding diversity goes beyond gender, race, ethnicity, age and other factors we cannot control. However, what we can control is our thinking styles and the ways in which we behave when working with people who are different in some way. I will continue to think about D&I as an all-encompassing term and will continue to talk about how D&I can help companies be better at growth, product development, and innovation.  

 

Running time: 33:10

 

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