Volunteer Nation (Tobi Johnson, MA, CVA)

Welcome to Volunteer Nation!  I’m your host Tobi Johnson and after over 25 years working in nonprofits, public sector agencies, and grassroots campaigns there’s one thing I’ve learned – you can’t go it alone. If you truly want to bring about BIG change for the better, you need a strong, dedicated community in your corner. But it isn’t always easy, is it? 

That’s why I created this podcast. Each week I share practical tips and advice to help your cause, charity, campaign, or company build, grow, and scale exceptional volunteer talent. If you’re ready to harness the power of people to fuel your good work, you’re in exactly the right place.

The COVID-19 Pandemic has had a significant impact on volunteer-involving organizations and on the rates of volunteerism around the world. But there is a light at the end of the tunnel. In this episode, I share how sometimes a bad thing can be a catalyst for a better way. I also share eight reasons volunteers are important, if not essential, in today's world.
 
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Full show notes: 001 - Welcome to the Volunteer Nation Podcast

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Welcome back to Volunteer Nation!  This week we’re talking about how to recruit volunteers to your organization by build a following first.  

In this episode, you'll learn specific volunteer recruitment tips on how to grow and engage with your community. You’ll hear some surprising stats on today’s social media engagement rates (they’re probably not what you thought!) that can help you use your time wisely. 

Also, you’ll get several ideas for list-building “freebies” (or “lead magnets”), and we offer six specific examples of types of freebies you can use pique the interest of potential volunteers and education them about your good cause so that you can recruit volunteers more easily from a ready pool of people who already know, like, and trust you. 

Finally, to help you plan your entire communications strategy to recruit volunteers, we suggest five different types of content you can share with your list on a regular basis t continue to cultivate their interest in joining you during your next volunteer recruitment call to action.

Full show notes: 002 - How To Recruit Volunteers by Building a Following First

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this week’s episode, we’re talking about the scarcity mindset, how it blocks your potential, and how it can affect your volunteer program.  

At nonprofits, a scarcity mindset can pervade how budgets, resources, and staffing are approached. It blocks an organization’s ability to grow volunteer involvement and scale its impact. It can affect our self-care and can result in burnout and turnover.  

Because it is so pervasive, it can also be very hard to pinpoint. It simply becomes part of an organization’s culture and way of being.  It feels “normal.” 

In this episode, Tobi will help you identify facets of the scarcity mindset with a Scarcity Self-Assessment, including nine common ways limiting beliefs might be showing up in your volunteer program or organization.  

She will also give you five practical ways to counteract scarcity mindsets by cultivating an attitude of abundance. Equipped with a fresh perspective and enabling beliefs, you will be better equipped to maximize the full potential of your volunteer team and get greater traction on your big goals. You will transform scarcity into abundance. 

You might recognize some of your own thought patterns in this episode but be encouraged! Moving from a scarcity mindset to abundance is possible, and this episode will help inspire you along your journey.
 
Full show notes: 003 - Moving From a Scarcity Mindset To Abundance

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, we’re ditching the spreadsheets and talking about how the right volunteer management software can actually expand your organization’s reach, add value, and maybe even attract new volunteers. 

This week’s guest is Tony Goodrow of Better Impact. With years of experience and a wealth of knowledge, Tony shares nine good reasons to replace your manual scheduling and data tracking with dedicated software, and he addresses how to overcome some of the barriers holding you back from taking that leap. Tobi shares her experience as a local volunteer in her community, and the difference good volunteer management software makes from that perspective.  

We’re addressing budget concerns, fear of change, and what software automation really means for volunteer managers. (Hint: it helps, not hurts!)  

If volunteer management software seems a little scary, or you’ve wondered how to take that next step, this podcast is for you!
 
Full show notes: 004 - Why Volunteer Management Software Matters with Tony Goodrow

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Think of your nonprofit website like a party and imagine yourself as a newcomer.  Is the party you just entered so chaotic, confusing, and disorganized that you don’t know where to go or what to do?   Or is it so quiet and empty that the only thing you want to do is leave? 

Or perhaps, is it a place where you feel welcomed, know exactly what to do, and were introduced to others? 

This is how your nonprofit website should feel to prospective volunteers. Unfortunately, most nonprofit websites are not optimized to build relationships with visitors and convert them into potential volunteers. 

In this episode, Tobi shares eight mistakes commonly made on nonprofit websites when it comes to attracting new volunteers, based on key assumptions about the audience and volunteers in general. She also offers tips on what to do instead to improve the experience of your website visitors.

The good news is, whether you are the website designer at your organization, or you have input into what's included, this podcast episode will help you design a better experience for the party that people want to attend, stay at, and connect. 

Full show notes: 005 - 8 Ways Your Nonprofit Website is Failing to Attract Volunteers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week we’re talking about how to show appreciation for your team with a 4-Part Power Thank You letter for volunteers.

When we talk about volunteer appreciation, so often we think of banquets, branded gifts, or fancy plaques. However, appreciation doesn’t have to cost a dime, and we shouldn’t wait until an annual banquet to celebrate our volunteers and their service to our programs. You can show gratitude for your team every day with a simple thank you letter for volunteers. 

Many volunteers don't want nonprofits to spend limited resources on plaques, pins, or slick email campaigns. Volunteers don't really want stuff, but they do want to be acknowledged, and it’s important to cultivate a culture of appreciation.

There's an abundance of research that tells us this. Gratitude boosts optimism and resilience. Expressing and experiencing gratitude gives us greater tendencies towards positivity. Gratitude and respect in the workplace can help workers feel embedded in their organization, welcomed and valued. Research shows that gratitude creates more gratitude, and even inspires more giving. 

Writing thank-you notes may seem daunting at first, but it’s easy once you get started. In this episode, I give you a simple but effective 4-part template to use when expressing your own powerful thank you to volunteers, as well as easy ways to implement an intentional culture of daily appreciation within your organization. 

If you're a nonprofit leader, volunteer coordinator or a volunteer yourself, we hope this podcast will help you acknowledge the efforts of volunteers, both large and small. There is power in positive feedback. Show volunteers you believe in them in words and actions, and create a grateful, happier, and more productive workplace as well.

Full show notes: 006 - The 4-Part Power Thank You Letter for Volunteers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week we’re talking about “community capital,” the incredible unique value that every volunteer brings to the organizations in which they choose to serve.   

It’s easy to see volunteers as simply an extra pair of helping hands, but they are so much more! Each volunteer carries within them a lifetime of experience, education, personal and socioeconomic background, and relationships. These all combine to create a unique worldview and a powerful singular value called “community capital.”

 In this episode, Tobi explores the true value of volunteers from all walks of life through the lens of this community capital and invites you to consider how the contributions of individual volunteers benefit the community as a whole.

Full show notes: 007 - The Power of Volunteers as Community Capital

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

It is a common occurrence in sports: an athlete who seems to constantly struggle on one team gets traded and suddenly becomes a high-scoring star player. People are surprised by the perceived turnaround of the athlete but in reality, it is evidence of the importance in finding the right team to maximize your knowledge, skill, and talent.

That’s what this week’s episode is all about. More specifically, it will help you answer the question: what team should the volunteer manager or volunteer services department be on? In other words, where should volunteer services live on your org chart?

Full show notes: 008 - Where Should Volunteer Services Live at Your Nonprofit

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Do your coworkers understand and celebrate the value of volunteers within your organization? If the recurring questions we receive here at VolunteerPro are any indication, the answer may be “not yet.” 

We often see comments in the Volunteer Insiders (our free Facebook group) and in our VolunteerPro Premium Membership community that are tinged with a little bit of frustration.  Leaders of volunteers want to know how they can bring their co-workers along, the ones who don't understand the value of volunteers, treat them as second-tier help, or are downright resistant to having them in their departments. 

Lack of support and buy-in from paid staff is actually one of the top five challenges cited by leaders of volunteers each year in our Volunteer Management Progress Report. It is a pervasive concern for many, and it’s not something we can wave a magic wand at and solve overnight.  

The good news: changing the viewpoint of your coworkers and executive leadership to help them see the value of volunteers definitely won’t happen overnight, but it CAN happen with intentional relationship building and influence.  

In this episode, Tobi shares five steps for building that relational influence so that, as a leader of volunteers, you can effectively advocate for your team, collaborate to place volunteer talent within your organization, and get the respect and support your volunteers deserve.   

Full show notes: 009 - Helping Nonprofit Employees See the Value of Volunteers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Service learning can be one of those hard-to-define concepts in volunteer management, and it definitely has its own set of challenges and benefits. In this episode, Tobi welcomes guest Brian Halderman for a deep dive into what service learning is and how it can benefit your organization. 

Tobi and Brian discuss the history of service learning along with the changing face (and names) of this field of work. Some might call it community-engaged learning, while others call it critical service learning, student service, or something else entirely. 

Whatever label you use, Brian gives you some common identifying features to help define the purpose of service learning and better understand the kind of value this type of service can provide to your organization.

Brian also examines the differences between successful and unsuccessful service-learning partnerships with specific research, tips, and examples from his own experience, and shares some effective ways to approach educational institutions to explore potential partnerships. 

Full show notes: 010 - Service Learning with Brian Halderman

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

While diversity, equity, and inclusion are familiar terms in weekly meetings and corporate goal setting, the reality is much more complex. It takes intention and effort to do them well, and it is incredibly easy to get them wrong.  

Well-meaning initiatives for inclusive volunteering can backfire when organizations are not truly prepared to welcome differences, receive contributions from new voices, and allow input from diverse perspectives.

This week’s podcast is Tobi’s manifesto on the idea of inclusive volunteering, and she is taking an unflinching look at what “inclusion” can really look like in the workplace.   

Full show notes: 011 - Is Your Org Ready for More Inclusive Volunteering? 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week Tobi is getting real with some stories from her early days of volunteer training and some of the things she wishes she’d known back then. From the days of forgetting an extra lightbulb for the overhead projector to now, Tobi’s sharing her nine biggest early mistakes so you don’t have to make them, too.  

 
From forgetting to focus volunteer training on...you know, the volunteers, to automatically assuming "training" is the solution to every problem, Tobi relates her Hall of Shame moments (with a cringe and some laughter) to help others along the way.

Full show notes: 012 - Training Volunteers What I Wish I'd Known

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The pros of volunteer word-of-mouth are pretty obvious. It’s free, and your volunteers are doing the work of spreading the word and recruiting their friends to your cause.  

But…have you considered how it might affect the diversity of your team?   

People tend to spend time with others of similar interests and at the same stage in life. So volunteers naturally recruit more volunteers that are like themselves. This isn’t necessarily a problem, but it can result in a lack of diversity or worse, the idea that only a certain kind of person can volunteer at your nonprofit. 

In this week’s podcast, Tobi takes a look at volunteer word-of-mouth recruiting, and how this powerful tool is working all the time on behalf of your organization (for good or not-so-good).

Full show notes: 013 - Is Volunteer Word of Mouth All It's Cracked Up to Be 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

We are definitely at a crossroads in the volunteer management sector. The last two years have taught us that some of our established ways of thinking, recruiting, and serving as volunteers are no longer sustainable for the future growth and health of volunteerism.

Faced with this realization, and recognizing the opportunity such a transitional moment presented to change course, five organizations in the UK recently combined their efforts and knowledge to spearhead the creation of the Vision for Volunteering.

This report is an aspirational manifesto on what volunteering could be, and it shares a bold volunteer vision for the future if we all made the commitment to embrace change and take intentional action in the areas of awareness, appreciation, equity, power, inclusion, collaboration, and experimentation.

This week, Tobi welcomes guest Rob Jackson to discuss the Vision for Volunteering report and the long-term sustainability of volunteer programs.

Full show notes: 014 - New Volunteer Vision with Rob Jackson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Take a moment to think about your current online volunteer postings. Do those postings share the inspiring mission of your organization? Do they include photos of happy volunteers in action, and share why the posted opportunity is needed and important?  

Or do your posts simply list the shift, the day, and the duties, hoping that somebody out there just really wants to come work for free?

When you take the time to consider how you are messaging your volunteer opportunities, you can better see ways to more effectively recruit volunteers online by building a sense of vision and value.   

In this week’s podcast, Tobi welcomes guest Jennifer Bennett from VolunteerMatch to discuss effective strategies for recruiting volunteers online, and what to do if your current online recruiting efforts are being met with the sound of chirping crickets.

Full show notes:  015-Recruiting Volunteers Online with Jennifer Bennett

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this week’s podcast, Tobi chats with Joan Garry, founder of the Nonprofit Leadership Lab, on the topic of nonprofit boards.  

This unique subset of service-minded leaders is often overlooked when discussing volunteers. Tobi and Joan take a closer look at the specific needs of this group and share some action steps to diversify and strategically fill your own nonprofit board with the right people for the job.     

Full show notes: 016-Nonprofit Boards with Joan Garry

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

After 30+ years working with nonprofit organizations and more than a decade of nonprofit consulting, Tobi Johnson knows a thing or two about the sector.   

It hasn’t always been an easy road, and in this week’s podcast, Tobi shares her wisdom and some hard-won lessons from along the way with these top 12 nonprofit leadership tips.   

Full show notes: 017-My Top 12 Nonprofit Leadership Tips Learned the Hard Way

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

As effective as email is for communication, it lacks the immediacy and relational feel that instant messaging can give. Email inboxes have a way of accumulating inbound messages, and important information can sometimes get lost in the digital clutter.

In this week’s episode, Tobi shares how her team at VolunteerPro has been implementing tools like Slack for a couple of years, why they are an improvement over email or text messages in some situations, and how to effectively use them to help remote volunteer teams stay in touch.

Full show notes: 018-How to Use Slack to Strengthen Volunteer Teams

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Originally used by businesses to improve customer service, journey mapping can also be applied to improving the volunteer experience of onboarding, training, and serving within your organization.    

Journey mapping is a way of becoming a more purposeful architect of the volunteer experience. The process starts by identifying the key steps in your process and when you are most likely to lose volunteers. 

In this week’s podcast, Tobi breaks down the steps to create the ideal journey map for your volunteers, and explains how this map can improve the overall volunteer experience for your team. 

Full show notes: 019-Improve the Volunteer Experience with a Journey Map

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Online volunteering has some unique challenges, especially in the areas of community and retention. However, those opportunities can provide great satisfaction and purpose if you approach them the right way.

Tobi takes a look at current trends for online volunteer opportunities and gives you 10 tips to make your job posts more effective, productive, and attractive to potential recruits.   

Full show notes: 020-How to Design Irresistible Online Volunteer Opportunities

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

A lot has changed in the last two years, and there are likely a lot of reasons why volunteers have not yet returned to your organization. Questions of safety, fear about getting back out there after so much time has passed, doubts about skill and the continued ability to contribute…it can feel like a lot to unpack and attempt to resolve.  

However, there are some simple actions you can take to engage volunteers who may have lapsed in service. In week’s podcast, Tobi examines the top reasons why volunteers may be hesitant to return to service and how volunteer leaders can help them overcome those doubts in a compassionate and confident way. 

Full show notes: 021-Engage Volunteers with a Win-Back Campaign

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Do you celebrate your successes, large and small?  Most people don’t. We tend to minimize or negate our wins and quickly move on to the next thing. 

It can be very easy to only focus on problems, challenges, and goals, but sharing wins with your team reminds both staff and volunteers of all the reasons your organization exists, and all the good your team is accomplishing together every day in big and small ways. 

In this week's podcast, Tobi is leading by example and sharing her most cherished wins from her 30+ years in nonprofit leadership and management!

Full show notes:  022-My Fave 6 Nonprofit Leadership and Management Wins

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Tobi is well-known for her big energy and ability to produce high levels of quality content. However, like many nonprofit leaders, Tobi has struggled in the past with feelings of burnout and loss of energy.   

She started paying attention and investigating what might help get over the hump, and in this week’s podcast, she’s going to be your crash test dummy! She’s sharing what she knows, and what you can do to build back the energy you may have lost over the past couple of years. 

Full show notes: 023-Secrets to Managing Time and Energy

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Tobi gets asked all the time about volunteer recognition and appreciation strategies and tips. And while she can (and has!) shared how to write an effective thank-you letter or create an engaging recognition strategy, real volunteer appreciation is about more than that. It’s about creating a well-run program that meets your volunteer’s core needs.  

We need to thank our volunteers for their unique contributions and express our gratitude. But what really keeps volunteers coming back is a well-managed experience where volunteers feel purpose, find community, and get things done. 

Full show notes: 024-The Best Volunteer Recognition is a Well-Run Program

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Here at VolPro, we’ve been following Beth Kanter for a LONG time – since 2009 when Tobi started her consulting practice (only two years after smart phones first hit the market … and Beth had already been blogging for six years)! 

Beth is an internationally recognized thought leader and trainer in nonprofit tech, digital transformation, and well-being in the workplace. She is the co-author of the award-winning Happy Healthy Nonprofit: Impact without Burnout and co-author with Allison Fine of the bestselling The Networked Nonprofit.

Beth’s first book introduced us to the idea that nonprofit tech was directly linked to the future of sustainability of our space and was the key to unlocking our connections with communities. 

In this week’s podcast, we’re thrilled to welcome Beth to the Volunteer Nation to talk about her new book and share more about how nonprofit tech is driving change for today’s volunteer-driven organizations. 

Full show notes: 025-Nonprofit Tech Transformation + Wellness with Beth Kanter - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

What should be included in a volunteer coordinator job description? (And is that even the right title for the job you’re hiring for?)

Leaders of volunteers can go by many names…coordinator, manager, supervisor, or director, to name a few. In this week’s podcast, Tobi breaks down the job duties that each title should contain (in an ideal world) and details the most important skills and abilities hiring managers should include in their volunteer coordinator job description. 

Finding the right person for the right role is key, and a well-written volunteer coordinator job description should include a wide variety of skills – leadership, interpersonal, organizational, tactical, analytical, and team building. Tobi goes over all these in detail to help you design the perfect description for your next hire. 

Full show notes: 026-Hiring? What to Include in Your Volunteer Coordinator Job Description - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Do you remember the first time you experienced a sense of community with other people? It may have been a team sport, an academic group, or a faith-based gathering. For Tobi, it was the Norpoint Dashers middle school soccer team!

But what exactly made that sense of community so strong? Tobi examines the core ingredients that all healthy communities share and applies those principles to volunteer programs.   

Tobi also shares some of the unique challenges and benefits of online communities and shares expert advice on how to build, nurture, and manage your virtual volunteers.

Full show notes: 027-Secrets to Building a Sense of Community with Volunteers - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Have you ever considered starting a podcast to tell the world about your organization? Podcast creators can strategically use podcasts to build community around a common interest or goal, create awareness about their organizations, and even raise needed funds for their cause. 

And, it may not be as hard as you think!  

This week, Tobi sits down with Anthony Wilson, founder and host of the Groupfinity Podcast, to talk about ways to do just that.   

Full show notes: 028-How Nonprofits Can Use Podcasts to Build Community with Anthony Wilson - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week, Tobi sits down with Chris Jarvis from Realized Worth to talk about corporate social responsibility (and what that oft-used term really means), as well as how to nurture your volunteers through three stages of commitment, and how volunteers are literally changing the world by serving their communities.   

First of all, what the heck is “corporate social responsibility” anyway? There are some often-heard, sometimes obscure terms used when describing a corporate “giving back to the community” focus. CSR, ESG, CR…all these acronyms identify a version of the same idea: companies encouraging employees to serve as volunteers in their local communities, and those same companies donating financial resources in a variety of possible ways.

That all sounds great…and corporate social responsibility really IS a fantastic way to connect nonprofits who need support to the people and the corporations who can offer it.  However, not all nonprofit organizations have truly tapped the power and potential of corporate social responsibility in the traditional sense, let alone kept up with how it’s evolving. Tobi and Chris discuss the potential reasons why those CSR service hours (and those financial donations) are so often left on the table.  

Full Show Notes: 029-Evolutions in Corporate Social Responsibility with Chris Jarvis - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week, Tobi welcomes authors Beth Steinhorn and Jerome Tennille to discuss how organizations have responded to the volunteer disruption they’ve experienced over the past few years, and what lessons can be learned.
 
The pandemic brought some vulnerabilities to light in our sector and sparked some innovation in spite of the challenges nonprofits faced due to lockdowns.  Ageism, fear of transmitting the virus, shutdowns, loss of in-person volunteering AND an increased need for many services...these are just a few of the volunteer disruptions we all faced over the last few years.

This upheaval, and the changes it brought about, inspired the latest book from Beth, Jerome, and their team: Transforming Disruption to Impact: Rethinking Volunteer Engagement in a Rapidly Changing World.  

Tobi chats with her guests about this book, based on the assumption that the way we approach volunteer engagement is in need of an overhaul, and the COVID pandemic simply brought this into high relief for volunteer-involving organizations. 

Full show notes: 030-From Volunteer Disruption to Impact with Beth Steinhorn and Jerome Tennille - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week Tobi welcomes Lori Gotlieb to the show to talk about the volunteer engagement cycle, and some of the innovations going on throughout the sector right now. 

Tobi and Lori discuss each of the steps in the traditional volunteer engagement cycle: role design, risk management, recruitment, screening, orientation and training, supervision and support, and recognition. 

Lori shares the ways these roles have shifted and what areas leaders of volunteers will need to focus on to stay relevant AND offer their volunteer team the absolute best service experience. 

Full show notes: 031-Rethinking the Volunteer Engagement Cycle with Lori Gotlieb - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week, Tobi sits down with author and fundraising expert Julia Campbell to talk about ways for nonprofits to get involved in Giving Tuesday, and how to include volunteers. 

Nonprofits usually focus their Giving Tuesday strategies around a fundraising push. Tobi and Julia look at ways to craft those Giving Tuesday pitches effectively, and ways they can quickly go wrong.  

As with any fundraising effort, how you express it, when you express it, and to whom you express it all matter. Julia gives her tips on how to construct a fundraising strategy around the momentum that Giving Tuesday provides, and warns you on some of the pitfalls to look out for. 

Full show notes: 032-How to Utilize Volunteers for Giving Tuesday with Julia Campbell - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week, Tobi sits down with strategic volunteer engagement expert and consultant Dana Litwin to talk about a brand new research project in the volunteer sector, and how the data uncovered in that research can help connect organizations and potential funders more effectively. 

Tobi and Dana discuss some of the common barriers to volunteer funding, including the disconnect between what grant writers are asking for and what potential funders are willing to offer.  

Dana offers suggestions on how to specifically and confidently express what you need for your program and how nonprofit executive leadership can more effectively make the “ask” to properly fund their volunteer staff needs.  

Full show notes: 033-New Research on Volunteer Funding with Dana Litwin - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Here’s a question: when you take a quick scan of the past year, how would you describe it in a word or two?

What did your 2022 feel like?  What did you achieve? What did you wish you would have achieved?  If you’re a mission-driven person who sets high goals for yourself, you might have used the words – disappointing, an uphill battle, confusing, chaotic, and exhausting.  

Now, imagine your best outcomes for 2023 – what words would you use at the end of the year? What would you achieve? How would volunteers be involved? How would you feel about it?   

This is where strategy comes into play, and in this episode Tobi shares what YOU need to build an effective nonprofit strategic plan. 

Full show notes: 034-Your Nonprofit Strategic Plan for Volunteers – What to Include - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The last 2+ years have been undeniably challenging, and many nonprofit leaders have struggled to keep a sense of passion for their work. Even when you love what you do like Tobi, you’re not immune to the symptoms of burnout and fatigue. 

First of all, what is burnout? Tobi shares a definition from the World Health Organization, and examines the three main indicators to watch out for. 

Tobi also shares a great resource from  Christina Maslach, one of the world’s pre-imminent researchers on burnout in the workplace. Maslach has identified five levels of people’s work experience, and this helps us understand the phenomenon with more subtlety. 
 
Tobi shares six practical and doable steps to prevent burnout before it sets in and increase your effectiveness at work.  

Most importantly, Tobi reminds you to build these burnout-busting techniques into your annual strategic plan, so you (and your team) remember to practice them on a regular basis. 

Full show notes: 035-6 Ways to Prevent Burnout in Nonprofits - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Your volunteer program’s KPIs are like your vital signs. Think about it – when you go to your doctor, what does the nurse do first? Check your vitals – weight, blood pressure, pulse oxygen, urinalysis, blood work. 

These numbers help to quickly assess your level of wellness, and they give your medical team direction to locate problems and determine whether a treatment plan is working. 

The same goes for nonprofit programs, including your volunteer engagement strategy. Knowing your nonprofit KPIs for volunteers can help you identify early issues and assess whether certain interventions are making a difference.

Full show notes: 036-5 Nonprofit KPIs Your Volunteer Program Should be Tracking - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Did you Know: in addition to producing two podcasts (Volunteer Nation and the Time+Talent Podcast with Jennifer Bennett), Tobi also writes a weekly nonprofit blog? 

There are literally hundreds of in-depth posts, each with a wealth of information you can apply to your volunteer program. And as a holiday gift to you, Tobi is counting down the top 10 fan favorites from both the VolunteerPro and Tobi Johnson & Associates websites to get you started. 

These are the posts that garnered the most attention and visits, and they’re sure to be of high value to you, too! BONUS: in addition to the blog posts themselves, Tobi also shares which ones include free templates and downloads! 
 
Full show notes: 037-Our Top 10 Nonprofit Blog Posts of 2022 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Here at VolunteerPro, our focus for 2023 is all about optimization of all our systems. We have an awesome team and great systems in place to to keep everything running smoothly, but we can always do better.   

We’re using the next twelve months to find (or create) ways to fill in the gaps, look at our data, and perfect everything we do.  Our big question: how can we do this better?

In this episode, Tobi challenges you with the same question: what can you do better, especially when it comes to engaging the community in your work?

To get the ball rolling, Tobi offers her suggested list of six New Year’s resolutions that all nonprofits should consider implementing as part of their 2023 strategy.

From expanding your engagement in the local community, to rethinking the roles that volunteers could play in your organization, to building coalitions with other nonprofits, this list is sure to boost your volunteer program’s impact and help your organization remain resilient and thrive, even in uncertain times. 

Full show notes: 038-New Year's Resolution Ideas for Nonprofits - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Who else is excited to welcome 2023 and to say goodbye to 2022? It just feels like a fresh start and a great place to put a stake in the ground to confidently say we’re moving forward, and we’re going to build our best year yet!  

Before we do that, though, Tobi takes a look back at some of the trends in volunteerism over the last few years, both pre-and post-covid, to make some predictions on where the sector is headed and what’s going to be important for leaders of volunteers in the coming year.

Full show notes: 039-Predictions and Trends in Volunteerism for 2023 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Ever wondered how the results for VolPro’s annual Volunteer Management Progress Report are tabulated and analyzed? In this week’s episode, Tobi is joined by VolPro’s Marketing Manager Jamie Gaylor to discuss the behind-the-scenes effort that goes into producing this report each year, and what the results indicate for volunteer management trends in 2023.

Full show notes: 040-Volunteer Management Trends for 2023, Part 1 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Every year the Volunteer Management Progress Report survey includes the following question: “What is your biggest challenge?”

Survey participants are allowed to share answers as short or as long as needed to express their thoughts, and responses run the gamut from brief and to-the-point like “recruitment” to compelling stories of individual struggles and courage in the face of adversity.

In this week’s episode, Tobi continues her conversation with VolunteerPro’s Marketing Manager Jamie Gaylor about the top challenges revealed by the answers to that question and offers her expert advice on how to overcome those issues effectively in the coming year.

Full show notes: 041-Volunteer Management Trends for 2023, Part 2 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

We often think that, just because our marketing isn’t delivering the results we want, people in the community aren’t interested in our cause or volunteering in general. It’s an easy assumption to make, but the truth is that if you make even a few small changes in your approach, you can realize some big results.

In this week’s episode, Tobi looks at five big reasons why your volunteer recruitment isn’t working, and shares some fresh ideas on what to do instead.

Full show notes: 042-Why Your Volunteer Recruitment Isn't Working - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this year’s Volunteer Management Progress Report, both time and volunteer recruitment were top challenges for leaders of volunteers. Just imagine if you could bring more program development and recruitment assistance onboard through AmeriCorps grants and resources – how would that change your trajectory for 2023?

On this episode, we welcome expert Sharon Tewksbury-Bloom to discuss best practices for including AmeriCorps service workers in your organization’s mission, how to partner with other participating local organizations to expand your capacity, and the steps you can take when applying for AmeriCorps grants.

Full show notes: 043-How to Tap AmeriCorps Grants & Resources with Sharon Tewksbury-Bloom - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

When we think about recruiting volunteers, too often we focus on pushing out a big appeal as many times as possible on as many platforms as possible. But…what if you could apply some strategy and creativity to the process to reach the right people for your call to action and offer more meaningful volunteer opportunities?

In this episode, Tobi offers six creative ways to recruit volunteers along with some fresh thinking around that evergreen task: volunteer recruitment.

Full show notes: 044-6 Creative Ways to Recruit Volunteers - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

What do volunteers experience while serving at your organization? Why do volunteers want to stay? And why do some volunteers decide to leave?  

In this episode, Tobi offers a closer look at how to design a more purposeful user experience for every step of your potential volunteer’s journey, and how to build a smarter volunteer retention strategy with intention and information. 

Full show notes: 045-Build a Smarter Volunteer Retention Strategy - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Soccer is all about moving the ball down the field as efficiently as possible and making a goal before your opponent has a chance to catch up. And if you’ve watched one particular Premier League team this year (looking at you, Chelsea!), you’ve seen them lose many opportunities to score because they hesitate and take one too many steps before taking a shot on goal (and if you’re nearby, you may have heard Tobi yelling at the television!).

Volunteers can often, unintentionally, get stuck by those same feelings of hesitation. They know they need to move toward the goal, but they’re not entirely sure of the steps to get there. So, they dribble the ball, stalling, waiting for clearer instruction on their next move from the coach or their teammates.

This is where clear volunteer management systems come into play. These procedures are the playbook by which volunteers can know, and quickly act on, the next right step to accomplish the goals that your organization has established.

Full show notes: 046-Save Time with Better Volunteer Management Systems - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this week’s episode, we welcome guests Dr. Sue Carter Kahl and Dr. Nathan Dietz to discuss two fascinating new studies on the state of volunteer engagement.

These reports offer the unique perspectives and feedback of nonprofit CEOs and funders and it is enlightening to view the value of volunteer service through their eyes, especially as it relates to program funding.

Full show notes: 047-The State of Volunteer Engagement with Dr. Sue Kahl and Dr. Nathan Dietz - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this week’s episode, we welcome guest Dr. Mary Hyde from AmeriCorps to share some fascinating results from the most recent Volunteer Engagement and Civic Life census supplement.  

These results shine a light on both the enduring spirit of volunteerism in America – even during the height of the pandemic – and what the data can tell us about future trends in formal and informal volunteering.  

The latest Volunteering and Civic Engagement in America survey was conducted during the Covid-19 pandemic, and while the results showed an expected drop in formal volunteering (giving time freely to help others through an organization), there was actually no drop in informal volunteering (giving time freely to help others outside of an organizational context) nationwide. 

These results contradict the pervasive sense that “people just don’t want to volunteer anymore.” Rather, it highlights the ongoing desire of individuals to serve their neighbors and communities in personally meaningful ways, without necessarily feeling the need to do so within the structure of a formal organization. 

Full show notes: 048-New Statistics on Volunteering & Civic Life with Dr Mary Hyde - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this week’s episode, Tobi offers a peek behind the curtain at the process of developing new VolunteerPro curriculum – in this case, for our newly updated VolunteerPro Membership learning hub!

She’s also sharing some of her key takeaways when it comes to developing online learning that will be enormously helpful to anyone tasked with developing new training for volunteers or coworkers.

Full show notes: 049-Behind the Scenes at Our VolunteerPro Membership Makeover! - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In our 50th Volunteer Nation episode, Tobi talks about how to use volunteer quotes to inspire leadership and resilience. These are the volunteer quotes we usually see in newsletter, in social media, et cetera. They're usually a little bit cliché or they've just been used overused, and they start to lose their meaning.

 Tobi also what shares some of the quotes she shared with her team on her Post-It mantra. She's going to talk about what's behind them and how you can use volunteer quotes in different ways to create themes and as inspiration for larger gratitude or recognition or kudos speech.
 
Full show notes: 050 – How to Use Volunteer Quotes to Inspire Leadership & Resilience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

April, which is worldwide volunteer month, is set to start. I wanted to take some time to reflect on the significance of volunteering.

And I want to go way beyond the fluff. We all talk about, we're all getting together, we're working in community, we're helping our nonprofits meet their mission. These are all important things, but there is so much more power and volunteerism out there that I believe we don't often recognize, especially those of us who work in the field on a daily basis.

We usually don't give it much thought because we don't have the time. So, in this episode, I'd like to discuss ten reasons why volunteering is important.

Full show notes: 051– 10 Reasons Why Volunteerism is Important (Way Beyond the Fluff!)

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

We are pleased to discuss and bring to our audience a new research report from my friends at VolunteerMatch and how we connect hopeful and helpful data from today’s volunteers. In today’s episode, we have Darcy Hughes and Jennifer Bennett. 

Jennifer is the Director of Education & Training joined VolunteerMatch to formalize and manage the organization’s volunteer engagement program. With her breadth of experience, she is well qualified to help VolunteerMatch’s community of nonprofits better recruit and engage volunteers.  

Darcy is the Content & Storytelling Manager, responsible for newsletters for nonprofits and volunteers, conducting surveys, execute marketing and sponsorship campaigns, and their social media, basically all external communications to broader audiences.

We discussed what does their recent research tell us about where volunteers are at as we come out of  nearly three years of a pandemic, some of the key takeaways and what does it tell us about where volunteers are at right now.

Full show notes: 052– New Volunteer Research with Jennifer Bennett and Darcy Hughes of VolunteerMatch

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, we are going to be talking with Marianne Chance about promoting a healthy workplace culture for volunteers, not only for volunteers, but in our nonprofits in general.

Marianne Chance is the the founder of Work Warrior and she is described as a brilliant, hilarious, awesome sauce and so engaging, you'll forget to eat your snacks. Marianne has trained over 20,000 people in nearly every state and all over the world.  She's recognized as one of the top trainers in America, and in 2013 she started Work Warrior, a training organization that provides manager and team trainings to companies across all states. Marianne provides professional coaching, utilization of certifications and business and entrepreneurship, spirituality, life purpose, and forgiveness. 

Marian discusses her thoughts on how leaders of volunteers in nonprofit organizations may foster a healthy work environment for volunteers and paid staff alike, as well as how to inspire everyone to bring their best selves to the purpose.

Full show notes: 053– Promoting a Healthy Workplace Culture for Volunteers with Marianne Chance

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Today's episode, we're going to talk about National Volunteer Week 2023. Our theme is a year to be grateful. A year to be grateful, and Tobi shares some of the things she's grateful for.

Gratitude is a mindful practice that encourages us to take an abundant view of the world. In the nonprofit sector, it is quite easy to adopt a scarcity mindset and believe that there isn't enough to go around. But when we start to really think about it, there's plenty to go around. There are lots of people out there that wish to support the success of your mission. You just have to establish a connection with them.

Full show notes: 054– National Volunteer Week 2023 - A Year to Be Grateful

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Today's episode, we are talking with Faiza Venzant on how to get your Certified in Volunteer Administration credential.

Faiza Venzant, CVA is the Executive Director of the Council for Certification in Volunteer Administration. With over 20 years of leadership experience in volunteer engagement, she continues this work with a goal of centering community amongst the profession, improving equity and access to volunteerism and increasing diversity amongst professional leaders of volunteers.   

Faiza discusses why it is important for volunteer leaders needs to get CVA credential and how it will help not only the current organization they belong to but also as an investment in yourself and in your career as a professional.

Full show notes: 055– How to Get Your CVA Credential with Faiza Venzant

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi interviews Dr. Elisabeth Clemens from University of Chicago who is an expert in how volunteerism sits and civic society sits in building our nation here in America. 

Dr. Elisabeth is the William Rainey Harper Distinguished Service Professor of Sociology at the University of Chicago. Her recent awards-winning book, Civic Gifts: Voluntarism and the Making of the American Nation-State (Chicago 2020), traces the tense but powerful entanglements of benevolence and liberalism in American political development. 

Full show notes: 056– The Role of Voluntarism & Volunteerism in America with Elisabeth Clemens

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi features Dacher Keltner and discusses the compassionate instinct, bringing wonder and awe back into our lives, and becoming more resilient.

Dacher Keltner is a professor of psychology at the University of California Berkeley and the faculty director of UC Berkeley's Greater Good Science Center. He is a renowned expert in the science of human emotion, studying compassion and awe, how we express emotion, and how emotions guide our moral identities and search for meaning. His research interests also span the issues of power. He has written a new book on awe and has a podcast called "Science of Happiness" that offers practices for how to feel stronger, even when doing hard work like volunteering.

Full show notes: 057– The Compassionate Instinct & Bringing Wonder Back to Work with Dacher Keltner

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi interviews Lucas Meijs about innovative models in volunteerism research. Lucas has been writing about and researching volunteerism for three decades. The discussion revolves around the idea that articles about volunteerism often miss some of the key things and build up a certain model of thinking about volunteers and volunteerism. The focus is usually on volunteers themselves, but sometimes it is the models and ways of connecting with the community that need to be upgraded, evolved, and changed. They also touches on the impact of the pandemic on volunteer engagement and the need to find new ways of doing things.
Full show notes: 058– Innovative Models in Volunteerism Research with Lucas Meijs

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi talks about how to improve your recruiting volunteers on your website. Tobi worked with many coaching clients around their volunteer recruitment strategies, and she have taken a look at many websites. So today, she's going to share all that information down to some of the most common things she saw that are missing and how can you make these changes on your website. 

Volunteer recruitment letters are considered old school, and the website is the most vital asset for volunteer recruitment.  Hear from Tobi how she emphasizes the importance of making improvements to the user experience of the website, making volunteering opportunities front and center and how to do it.

Full show notes: 059– 6 Must Have Strategies to Recruit Volunteers Using Your Website

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today’s episode, Tobi interviews Sara Lomelin who is an expert in Giving Circles and collective philanthropy. Here at VolunteerPro, we’re also very interested in doing that when it comes to community engagement, volunteer talent, and thinking about new ways we can engage the community in our missions, which is the most important thing right now.

Full show notes: 060– Giving Circles and Collective Philanthropy with Sara Lomelin

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi discusses about training for nonprofits and how we've got it all wrong. When we do launches and promotions at VolunteerPro, we ask our audience of followers why they didn't buy. We want to know what are the barriers that our community of leaders of volunteers and volunteer driven organizations are coming up against when it comes to enrolling in something that can help them get traction and gain better results. The top four reasons on the recent result broke our hearts.
Full show notes: 061. Training for Nonprofits - How We've Got it All Wrong

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteering is an activity that brings communities together and allows people to give back in a meaningful way. However, not all volunteer experiences are created equal. To truly make an impact, organizations must focus on creating exceptional volunteer experiences that not only benefit the organization, but also empower and motivate the volunteers.

In today's episode, Tobi discusses different strategies and ideas for improving the volunteer experience. From creating a culture of learning to valuing volunteers' lived experiences, the podcast covers a wide range of topics related to successful volunteerism.

Full show notes: 062. 10 Ways to Create an Exceptional Volunteer Experience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi had an insightful conversation with Rishma Walji on how to make better decisions. Knowing who you are, how you want to show up, and what's essential to you, is crucial in maintaining boundaries, preventing people from taking advantage of you, and ultimately making better decisions.
Rishma Walji is trained as a Naturopathic Doctor and PhD. She spent over 20 years in clinical practice helping patients make big decisions about health, hormones and family. She's currently writing a book about intentional decision making. A lot of her work is related to awareness and emotion that can either guide or mislead our life choices. She is host of the XO Conversations Podcast and a TEDx speaker.
Full show notes: 063. How to Make Better Decisions with Rishma Walji

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the world of communication strategies and explore how leveraging email can significantly improve volunteer retention. But before we get into the details, let's take a moment to understand why email remains a vital tool in today's ever-changing digital landscape.

Email offers a unique solution, allowing you to own your list of subscribers and ensuring direct communication with your volunteers. In part one of this two-part episode, we delve into the advantages of email over social media, debunk common concerns, and discuss the benefits of targeted messaging.

Full show notes: 064. Using Email to Improve Volunteer Retention – Part 1

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, we continue to explore strategies to improve volunteer retention and satisfaction, we’re excited to dive deeper into the power of email as a communication tool. While face-to-face interactions are preferred, we understand that sometimes it’s not always possible to have that personal touch. That’s where technology, specifically email, comes in.

Full show notes: 065. Using Email to Improve Volunteer Retention – Part 2

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi interviews Lynn Margherio about the importance of partnering with corporate employee volunteer programs and how this collaboration can benefit nonprofits in terms of impact and engagement. Skilled volunteers can bring immense talent, expertise, and financial support to nonprofits. However, many nonprofits are hesitant to connect with employee volunteer programs.
Full show notes: 066. Partnering with Corporate Employee Volunteer Programs with Lynn Margherio

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode,  Tobi dives into the topic of setting up a new volunteer coordinator for success. With the challenges of engaging busy individuals who have stopped volunteering due to the pandemic, it is crucial for volunteer coordinators to focus on building relationships, recruiting new volunteers, and engaging with the community.

Full show notes: 067. How to Set Up a New Volunteer Coordinator for Success

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the art of volunteer matching and how it can transform the volunteer experience. We know how important it is for organizations to ensure that volunteers are a perfect fit in terms of mission, values, and organizational culture. 

Matching volunteers goes beyond simply filling shifts; it's about finding where they will flourish, harnessing their skills and interests, and aligning them with the organization's mission and values. Matching volunteers to the right roles not only brings them joy and fulfillment but also maximizes their impact.

Full show notes: 068. Match Volunteers for Joy & Purpose

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi explore the question that lies at the heart of it all: "Why are volunteers important?" We'll delve into the crucial role volunteers play in the success and sustainability of nonprofits, how they bring invaluable support and expertise, and why they are essential for fulfilling missions and making a true impact on society.

Full show notes: 069. Why Are Volunteers Important ... or Are They?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the essential strategies and techniques to effectively structure and manage your volunteer program, even with limited resources. Whether you're a nonprofit executive, volunteer coordinator, or volunteer services director, this episode is packed with practical advice to help you navigate the challenges of organizing and optimizing your volunteer services.

Full show notes: 070. How to Organize a Volunteer Services Department of One

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi explores the fascinating world of partnering with funders to support volunteer engagement. We will learn about the critical role of capacity building for nonprofits, the importance of aligning strategic goals with volunteer roles, and the need for improved communication, marketing, recruitment, and volunteer experience to meet the expectations of today's selective volunteers.  We have an engaging conversation with experts and today's guests are Jane Leighty and Betsy McFarland.

Full show notes: 071. Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi talks about the common mistakes organizations make when conducting volunteer surveys. Drawing from years of experience and the success of their own surveys, Tobi provides practical tips to help obtain valuable and actionable information from their volunteers.  Surveys are a powerful tool for gathering feedback and insights from your volunteers.

Full show notes: 072. Volunteer Surveys - Are You Making These Mistakes?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi  deep into the world of sports and extract valuable lessons that nonprofit leaders can apply to their organizations. Just like the US Women’s World Cup team, we explore the importance of team spirit and how it translates to success in both soccer and our nonprofit endeavors.

Full show notes: 073. Vital Lessons for Nonprofit Leaders from Women's World Cup

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi delve into the crucial topic of volunteer retention. As the pandemic has left many feeling tired and exhausted, people have become more selective in how they spend their time. They are searching for meaningful experiences that align with their priorities. So, how can organizations create volunteer opportunities that are resilient, healthy, and purposeful?

Full show notes: 073. Secrets to Retaining Volunteers Revealed

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Tobi sits down with Julia Campbell, a seasoned expert in nonprofit marketing and communications. Together, they explore proven strategies for attracting and engaging volunteers through the power of social media.Julia shares her valuable insights gained from her experience as a fundraiser and her work helping organizations reach their volunteer recruitment goals. From framing opportunities in a positive and enthusiastic way to leveraging top-of-funnel marketing activities on social media, Julia unpacks practical techniques for success.

Full show notes: 075. How to Recruit Volunteers Using Social Media with Julia Campbell

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi engages in a thought-provoking discussion with Sandy Rees, CEO of Get Fully Funded, about innovative strategies for fundraising success. Sandy Rees is Founder and Chief Encouragement Officer of Get Fully Funded, an organization that shows small nonprofits how to raise the money they need to fully fund their budget. She makes fundraising easy, showing people practical, proven strategies along with the inspiration they need to be wildly successful.

Full show notes: 076. Flipping the Script on Nonprofit Fundraising with Sandy Rees

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode,  Tobi has a fascinating discussion on engaging communities in social change with Vichi Jagannathan. Vichi shares her personal journey and experiences in working towards social change in rural communities, specifically in eastern North Carolina.
Full show notes: 077. Engaging Communities in Social Change with Vichi Jagannathan

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi sits down with Tyler Manley, an expert in skills-based volunteering from Catchafire, to delve into the topic of finding skills-based volunteers the easy way. They discuss the power and value of skills-based volunteers, as well as the resistance organizations often face when trying to engage this type of volunteer.
Full show notes: 078. Finding Skills-Based Volunteers the Easy Way with Tyler Manley

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi Johnson dives deep into the world of nonprofit SEO and how it can revolutionize your volunteer recruitment efforts. SEO might sound like a foreign concept, but it plays a crucial role in ensuring that your organization can be easily found by potential volunteers on the world's most popular search engine – Google.
Full show notes: 079. Nonprofit SEO: How to Get Found on Google

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi provides you with an exclusive sneak peek into the key concepts and insights shared in her upcoming book for volunteer leaders. Tobi shares her personal journey and insights from years of experience in the field. The book explores the vital role volunteer leaders play in building thriving communities and the significance of their contributions to society.
Full show notes: 080. A Sneak Peek of My New Book for Volunteer Leaders

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, sits down with Kivi Leroux Miller, an expert in nonprofit marketing to discuss  the importance of collaboration between volunteer services and nonprofit marketers, offering practical insights and tactics for fostering effective partnerships. Tobi emphasizes the crucial role of marketing in volunteer recruitment and highlights the need for collaboration between these two essential teams.

Full show notes: 81. How Vol Services & Nonprofit Marketers Can Work Together with Kivi Leroux Miller

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The new year brings fresh possibilities and a clean slate - what will you do with it?  Not sure? In this episode, Tobi shares how to create a vision for the future, backed up by clear blueprint for success with her signature READY, SET, GOTM nonprofit strategic planning process. 

She also invites listeners to ditch uncertainty and build a plan to create a clear path to the goals you seek by joining us for VisionWeek 2024 - November 13-17, 2023. You'll learn our streamlined process for creating a plan to engage volunteers in 2024 in just 5 days. She will walk you through this process in detail and  you'll have time and space to network with others who are also planning their best year ever.

Full show notes: 82. Nonprofit Strategic Planning for 2024 in 3 Simple Steps

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi and guest Alyson Gallaher dive into the world of corporate-nonprofit collaborations. They shed light on the changing dynamics of corporate partnerships, emphasizing the importance of understanding community needs and advocating for change. They discuss the significance of demonstrating impact, preparing for successful partnerships, and building lasting relationships with corporate partners for mutual benefit. Tune in as they share practical insights, discuss the value of effective volunteer experiences, and provide tips for engaging volunteers and corporate networking. Whether you're a nonprofit leader, a corporate professional, or a volunteer enthusiast, this episode will provide valuable strategies for creating impactful collaborations and maximizing the benefits for both parties involved.

Full show notes: 83. Make the Most of Corporate Partnerships with Alyson Gallaher

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Our host, Tobi, is joined by the incredible Advita Patel, an expert in internal communications and inclusive workplaces. Together, they discuss the challenges faced by the voluntary sector when it comes to building an inclusive culture and volunteer environment and unravel strategies to overcome them. From understanding knowledge gaps to fostering belonging and diversity, Tobi and Advita provide valuable insights and actionable advice for leaders and organizations looking to revolutionize their communication and create cultures of inclusion. 

If you're interested in revolutionizing your organization's communication, promoting belonging, and thriving in the workplace, Advita's business, Comms Rebel, can provide valuable insights. She is also the co-founder of A Leader Like Me, empowering underrepresented women and building their confidence in the workplace.Get ready for an inspiring and thought-provoking conversation that will help you build an inclusive culture at your volunteer organization.

Full show notes:  84. Building an Inclusive Culture at Your Volunteer Organization with Advita Patel

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this Volunteer Nation host, Tobi Johnson, dives deep into the art of goal-setting. She shares practical tips and real-life examples to inspire and guide you in establishing meaningful and impactful volunteer goals for your charitable cause, membership, or movement.

The episode is a must-listen, even if you didn't attend our recent VisionWeek strategic planning bootcamp event. Remember, it's never too late to set meaningful goals for the year ahead. Regardless of whether you participated in VisionWeek or not, the insights shared in this podcast episode can provide valuable guidance and inspiration as you chart a course for volunteer success in 2024.

Full show notes:  85. BIG Volunteer Goals for 2024 – Four Examples

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi Johnson talks about the challenge of retaining episodic volunteers who step up to help during the holiday season but often disappear afterwards. Tobi shares a 4-part culture of commitment formula that sets the stage for deeper levels of commitment, discusses the importance of creating a purposeful onboarding plan even for one-time volunteers, and gives strategies for delegating, leading with ease, and using storytelling to share volunteer results.

Tobi also delves into the concept of journey mapping, exploring the volunteer experience from start to finish, and poses insightful questions to help you assess and improve your volunteer strategy. Join us for an insightful discussion on how to keep episodic volunteers engaged and turn them into long-term supporters.

Full show notes:  86. Converting Episodic Volunteers into Long-term Supporters

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi  reviews the history and impact of the Volunteer Management Progress Report, a global state-of-the-industry survey spanning 9 years and encompassing insights from leaders of volunteers across 36 countries.

She delves into key trends from past reports, the push for diversity, equity, and inclusion planning, correlations between resources and capacity,  the increasing tech-maturity of multi-generational volunteer managers, and more. Listeners are also encouraged to participate in the 2024 survey as we explore the ever-evolving landscape of volunteer management and the vital role it plays in organizations worldwide.

Full show notes:  087. Volunteer Research: Sector Trends & Our Latest Survey 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi Johnson sits down with special guest Helen Tourle, a senior consultant for volunteering at the National Council for Voluntary Organizations (NCVO). Together, they delve into the history of the Time Well Spent research series and findings of the most recent study, focusing on volunteer experiences among the global majority.

The discuss key takeaways from the report, the impact of emotions on volunteers, and strategies for enhancing volunteer engagement. Join us as we uncover crucial insights for creating inclusive and fulfilling volunteer opportunities, and be prepared to be inspired to make positive changes in how you engage and support your community of volunteers.

Full show notes: 88. Research on Volunteer Participation What You Need to Know with Helen Tourle

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Looking for fresh volunteer recruitment ideas?  Look no further. In this episode, Volunteer Nation host Tobi Johnson provides practical tips and big ideas to attract and retain volunteers, drawing from volunteer experiences and the current landscape of volunteerism as reflected in comments of a recent Washington Post article.

Tobi also addresses the systemic issues in volunteerism, such as organizational inefficiency, lack of appreciation, and the need for skilled leadership. He shares valuable insights on improving website content and usability to better engage and retain volunteers.

Full show notes:  089. Strategic Volunteer Recruitment Ideas for 2024 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, guest Kristina Joy Carlson and host Tobi Johnson share valuable insights on improving volunteer experiences through the power of the KIND method. From navigating turbulent times to cultivating deep commitment even in conflict, they offer practical strategies for nonprofit success and creating meaningful connections with volunteers and donors.

Their conversation also highlighted the potential for volunteers and donors to connect and contribute to causes that resonate with their values. Volunteers provide a meeting ground where people from diverse backgrounds come together for common causes, transcending political and social divisions. If you’re passionate about building exceptional volunteer experiences, boosting your fundraising results, and creating positive change, this episode is a must-listen!

Full show notes: 090. Improving Volunteer Experiences & Raising More Funds with Kristina Carlson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

It’s that time of the year, when people are setting goals and aspirations for the new year. In the spirit of intention setting and renewal, host Tobi Johnson shares some New Years resolution ideas for nonprofits in this episode, specifically about how they can better engage the community in their good works.

From cultivating gratitude and setting healthy boundaries to enhancing wellness and personal growth, this episode is packed with actionable insights to kick-start your nonprofit's success in 2024. Her insights will inspire you to lead your nonprofit organization with intention. We hope this episode inspires you.  Happy New Year! 

Full show notes:  091. 6 New Years Resolution Ideas for Nonprofits 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi is joined by special guest Dr. Chris Lambert, CEO of Life Remodeled. Together, they dive into the transformative power of volunteerism, by working with communities, not for communities. They explore the grassroots to grass tops approach, sharing power, and educating volunteers about systemic root causes of community challenges.

The episode delves into the approaches of Life Remodeled to engage of thousands of volunteers in meaningful, sustainable ways through their six-day community revitalization project and beyond. Chris also shares insights from his book, "Next Level Nonprofit," and the principles it outlines for nonprofit excellence. Tune in for a thought-provoking and insightful discussion on mobilizing volunteers and building bridges across divides.

Full show notes: 92. How to Mobilize Volunteers by the Thousands with Dr. Chris Lambert 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi examines the mode of operating a successful volunteer initiative. Highlighting the struggle to rebuild volunteer strength amid the pandemic, Tobi elaborates on the five phases that Volunteer Pro teaches: Envisioning the Future, Building the Foundation, Growing Engagement, Sustaining Involvement, and Scaling Leadership.

Tobi explains these strategies in detail, stressing the importance of a comprehensive volunteer strategy that involves not just paperwork but people too. She emphasizes the centrality of having a system to ensure clarity and standardization. Tune in to find out what the 5 phases are and how you can implement them!

Full show notes: 93. The 5 Phases of Successful Volunteer Coordination

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi is joined by Patricia Gentry, who is the strategy advisor at VolunteerPro. They discuss the importance of moving from in-program work to strategic planning, focusing on the wider vision, the need to shift mindsets, and why building relationships, creating accountability, and cultivating self-reflection are key for leadership.
Tobi and Patricia also debate the pitfalls of imposter syndrome, rescuer mentality and why we should be celebrating our wins more often. The discussion wraps up on the topic of shifting from digital 1.0. to digital 2.0 and why embracing emerging trends and honing leadership skills plays a significant role in successful nonprofit management. Tune in to find out how you can make the shift from doer to nonprofit leader! 
Full show notes: 94. How to Make the Shift from Doer to Nonprofit Leader with Patricia Gentry 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the podcast, Tobi shares six tactical strategies to boost volunteer signups. These strategies involve diagnosing what's currently working and what's not, increasing the number of personal asks, tracking and radically decreasing response time.  

Tobi also delves into paid advertising and public service announcements to garner attention, utilizing website pop-ups and banners, and making presentations in places frequented by potential volunteers. Listen to the full episode to find out how you can immediately boost volunteer signups and how to use your volunteer persona to understand your ideal volunteer profile!
Full show notes: 95. 6 Ways to Immediately Boost Volunteer Signups

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi discusses how organizations can decide whether a role should be a volunteer, or paid position. She discusses the key differences between volunteer work and paid roles in areas such as legal definitions, pay structures, motivations, behavior, roles, expertise and identity. 

Tobi also emphasizes that the decision must be strategic and respectful to the volunteers, and how roles involving high-risk scenarios or handling of sensitive information may be better suited for paid staff, than volunteers. Tune in to find out how you can ensure you make the right decision when it comes to determining roles within your organization! 

Full show notes: 96. Volunteer Work or Staff Position? How to Decide!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi interviews global change management expert Martin J. Cowling. They discuss the transformative shifts happening in volunteer management, and the need for 21st-century organizations to rethink their approach to volunteers.  

Martin shares his insights on how organizations can better leverage their volunteer talent by selling the impact of volunteering, reconstructing roles for wider engagement, maximizing flexibility, and embracing diversity. He highlights the importance of measuring the impact of volunteering on the individual, the organization, and the community, and calls for a change in the language and outreach methods used to engage potential volunteers. It's an extremely insightful conversation, tune in now!
Full show notes: 97. Transforming How We Lead Volunteers with Martin J Cowling

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the crucial need for organizations to meet the needs of their volunteers in order to sustain their operations. Tobi addresses the common issue of dwindling volunteer engagement, exacerbated by the pandemic, warning that if change is not embraced, organizations risk losing even more momentum and volunteers. 

Within this episode, Tobi also proposes seven pivotal mindset shifts in volunteer management and how adopting these shifts will enable your organization to better align with the expectations of volunteers and provide an effective, meaningful, supportive environment leading to increased volunteer retention and improved mission fulfillment.
Full show notes: Episode 98. How to Meet Volunteer Needs with 7 Solid Pivots

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation, Tobi discusses how non-profit organizations can utilize psychology for volunteer retention strategies. She explains the importance of using positive social proof and emotive communication to encourage volunteers to keep coming back. 

Tobi emphasizes the need to light up the brain by generating emotions, using clear contrast imagery, visually stimulating content, and focusing on beginnings and endings. She also highlights the two key mistakes organizations make when it comes to volunteer retention. 

Full show notes: Episode 99. Volunteer Retention Strategies - Two Big Mistakes – Part 1

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the 100th episode of the Volunteer Nation podcast, Tobi Johnson takes a moment to reflect on the journey of creating 100 episodes since its start on April 11, 2022. To celebrate, Tobi revisits some of the past episodes, offering insights and highlights for new and long-time listeners alike.  

This milestone episode includes a special countdown of the top 10 most downloaded episodes, covering a range of topics such as volunteer engagement, recruitment strategies, and innovative models in volunteerism research.  

Tobi shares key learnings and the impact these discussions have had on volunteering communities, emphasizing the role of volunteerism in fostering connections and community growth. The episode also serves as an invitation for listeners to share their favorite episodes and topics they found most intriguing, fostering a communal spirit of learning and improvement in volunteerism. 

Thank you for your continued support and here's to many more episodes of the Volunteer Nation podcast! 

Full show notes: 100. Fan Faves from 100 Volunteer Nation Episodes 

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.