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Date
Titre
Durée
30 Jul 2021
Trailer - The Remote Work Tribe Podcast.
00:01:12
The Remote Work Tribe Podcast is the show where remote managers learn from other remote workers how to lead fully distributed teams. Whether if you are an authority or new to remote work, we promise high-quality insightful content with actionable tips to level up your management skills.
The Remote Work Tribe Podcast: Blaise Grimes-Viort
00:39:05
On this episode of the Remote Work Tribe podcast, we are chatting with Blaise Grimes-Viort, who is an online community expert and has been working and leading remote teams for two decades.
In this episode, we discuss:
How to communicate effectively as a leader.
What it takes to build online communities.
How to hire community and social media managers.
And the secret to balance communities of extroverts and introverts.
Blaise also generously shares some books, resources, and concepts that have helped him in the community building space for almost two decades.
On this episode of the Remote Work Tribe podcast, we are chatting with Jennifer Sable Lopez, who is the Senior Director, Community & Advocacy at OutSystems.
On this episode, we discuss:
How to motivate teammates to experiment and develop new initiatives.
How to run better meetings across timezones.
How to build a culture that is effective in fully distributed teams.
Some of the best tools to work and collaborate asynchronously.
And, how to give constructive feedback in a healthy and productive way.
Jennifer also generously shares some high-level management lessons, and concepts that have helped her become a remarkable professional by combining her passions for community, development, and leadership.
On this episode of the Remote Work Tribe podcast, we are chatting with Amy Vernon, who is the Director of Brand and Digital Strategy at Kaiju Capital Management.
In this episode, we discuss:
How to lead a remote team that is distributed all over the world.
Strategies to lead teams in multicultural settings.
Introverts and Extroverts as leaders.
Managing communities in the Cryptospace.
How to manage negative members in a community.
What could be the direction of blockchain and cryptocurrencies in the next couple of years?
Amy’s opinion towards NFTs.
Lightning round questions.
Amy also generously shares some of the key strategies and tactics she applies while managing fully distributed teams across several timezones. This is a particularly insightful episode with a multidisciplinary digital strategist and leader, a true multi-potential professional, or as she calls herself - “A Digital Swiss Army Knife.”
On this episode of the Remote Work Tribe podcast, we are chatting with Mat Patterson who is the Customer Service Evangelist at Help Scout. Mat truly believes that great customer service comes out of a culture of valuing customers and the customer service team. If your team is happy, and your customers are happy, revenue will follow.
In this episode, we discuss:
What is humanity’s oldest complaint and what it says about customer service. (1:40)
Mindset shift in the customer service industry in remote times. (03:30)
How to collaborate in remote work settings. (05:40)
When to have synchronous and asynchronous communications with your team. (9:42)
Best practices to become better working remotely. (12:00)
How to build comradery in remote work settings. (15:20)
Benefits from on-site retreats in remote teams. (17:20)
Things we should start or stop doing in the customer service industry. (19:50)
On this episode of the Remote Work Tribe podcast, we are chatting with Devin Bramhall, who is the CEO at Animalz.
In this episode, we discuss:
What a CEO does is and how it can shift to match the rhythm of the org.
How to manage teams through the pandemic crisis.
Communication styles and leadership (asynchronous vs. synchronous).
How to encourage your team to provide candid feedback in a remote company.
Diversity at Animalz.
Changes in the hiring process for diversity.
How to manage team dynamics given the way the company scales (2020 to 2021).
How to develop a healthy culture when growing the business.
How to lead team meetings to make sure people feel included.
Lighting round questions.
Devin also shares some of the lessons she has learned from leading a world-class content team at Animalz and how her role evolves to match the company's growth and the many unpredictable external factors. She also teaches us how to become better leaders by simply asking and listening to the people we work with and shares a book that has profoundly helped her lead through tough pandemic times.
On this episode of the Remote Work Tribe podcast, we are chatting with Jackie Dana who is a writer and editor and business owner at Watercolor Moon. Her clients include Namecheap, ad-hoc clients, and, on top of that she is currently writing a novel series and fiction writing on https://storycauldron.substack.com/. She also has lots of experience editing, blogging, content management, and leading writing teams.
In this episode, we discuss:
A life in the day of a night owl business owner. (2:00)
Asynchronous communications to lead remote teams (4:30)
When to have synchronous and asynchronous communications with your team. (7:34)
The skills an ideal writer should have. (9:46)
Systems and processes that are essential to work with a writing team. (12:40)
Mistakes to avoid as a writing team lead (15:50)
How to convince internal stakeholders to adopt new tools (19:00)
Google docs and other tools to manage docs (22:00)
What does her process look like when writing fiction and nonfiction (25:10)
On this episode of the Remote Work Tribe podcast, we are chatting with Amar Ghose, CEO of ZenMaid. ZenMaid is contract management software specifically for maid services that helps to manage, run, and grow the business.
On this episode, Amar gladly shares lots of insight from his career as an entrepreneur. We discuss:
Key systems and processes to manage day to day operations.
How to coach and identify your team’s strengths to grow the business.
What are some of the strategies to foster team culture?
Meetings - Async vs Live.
Tools and tips that help asynchronous collaboration.
Structuring operations around your weaknesses as a leader.
Essential books and podcasts that were crucial for Amar as a leader.
Introverts and extroverts as leaders.
How to cultivate leadership and autonomy.
How to manage experiments and ideas in collaborative teams.
On this episode of the Remote Work Tribe podcast, we are chatting with Brian Casel who is the Founder at ZipMessage. He has founded multiple internet-based businesses since 2008, powered by his background as a designer and software developer. As a type A self-started he shares with us several aspects of what it takes to lead a team.
In this episode, we discuss:
Stair-step method and productized services.
Mindset shifts to level up as a leader.
When to default to async vs. synchronous communication.
What traits should individuals develop to improve async communication?
Are there any particular skills that are important in the screening process for asynchronous teams?
Introverts vs. Extroverts and leadership.
How to build a great collaborative remote culture?
How do large companies and corporations embrace remote work and async communication?
The most important leadership lesson Brian has learned throughout his career.
Her expertise and clarity in the intersection of technology, humanity, and AI are remarkable. We can all learn from her approach to leading communities with kindness and a pedagogic attitude in community building.
In this episode, we discuss:
Trends in AI, Machine learning, and Community.
Biases in Facebook groups.
How to combat biases to manage digital communities better.
How to foster a great culture in a global digital community?
Companies that have understood and developed a collaborative remote culture.
Building culture across time zones.
Why are philosophy and culture more important than tech tools?
Employee management and time tracking software and their impact on culture.
Introverts vs. extroverts in leadership roles in remote communities.
In this episode of the Remote Work Tribe podcast, we chat with Jesse Schoberg, Co-Founder, and CEO at DropInBlog.com.
As a digital nomad since 2008, he shares his relationship with work, leadership, asynchronous communication, and management of fully distributed teams. This is a fantastic episode if you want to learn more about Jesse's path working remotely for more than a decade, what works for him, and how to flow across time zones and workstyles.
In this episode, we discuss:
What inspired Jesse to start DropInBlog. (1:30)
How did he prioritize projects and decide to go all-in with DropInBlog. (3:15)
Mindset shift from leading an agency vs. a SaaS product. (5:10)
How to allocate time and resources when running an agency and a SaaS product. (7:00)
Leadership style and async communication. (8:35)
Frameworks and mental models Jesse looks for when hiring new talent. (12:05)
Interviewing processes at DropInBlog. (13:40)
How Jesse found his co-founders for DropInBlog. (16:10)
Leading a team with partners and finding alignment. (19:45)
How leading an agency vs. creating a SaaS product has changed leadership dynamics. (22:30)
How was selling their smaller SaaS products before focusing all efforts on DropInBlog. (25:40)
His experience with diverse income streams and multiple jobs and how they shaped his work style. (27:25)
Team retreats at DropInBlog. (29:15)
How being a nomad changes your relation to work and your overall lifestyle. (32:35)
In this episode of the Remote Work Tribe podcast, we chat with Mike Schaffer, Group Senior Vice President, Corporate Digital Innovation at Marina Maher Communications.
Mike has been named: One of the World's Top PR & Marketing Gurus | Top 30 PR Pros on Twitter | A PR & Marketing Superhero | One of the Foremost Authorities on Trust in Business. In this episode, he shares decades of insight and experience as a remote leader in the industry. We touch upon remote leadership, how to develop empathy as a leader, radical candor, remote onboarding, and much more.
Exciting projects Mike is working on today. (1:05)
How his leadership approach has evolved since the pandemic. (2:30)
How to manage digital relationships and social media with your team positively. (4:10)
How to lead 1-1 meetings. (6:30)
How to get to know new team members and develop a management style that works for them. (8:20)
How to leverage both office-based and remote-first leadership skills. (11:50)
How has hiring changed since the pandemic? (15:40)
Mindset shifts that leadership went through to adapt to remote work. (17:35)
How to onboard remote employees (19:35)
Asynchronous communication for onboarding remote employees (23:05)
Introverts vs. extroverts and leadership styles. (24:25)
How to build an intentional remote culture. (26:28)
Most significant mindset shift Mike has experienced since 2020. (28:32)
In this episode of the Remote Work Tribe podcast, we chat with Michael Glover, Content Marketing Manager at ConvertFlow. He has been working remotely for several years and shares with us his knowledge and experience as a remote marketing manager. We also discuss some of the challenges that turn up leading remote teams and the strategies that work best when working remotely.
Exciting projects Michael is working on these days (0:55)
How did he come up with the content experiments idea? (2:20)
How to optimize workload and content creation? (4:10)
Asynchronous communication and collaboration. (8:10)
Organizational strategies to run remote teams asynchronously (10:35)
How to build a remote culture (14:15)
Skills and signals to find collaborators that fit culturally. (17:50)
How is the hiring process with asynchronous components? (19:55)
Introverts and remote work (22:10)
Introverts vs. extroverts and leadership styles (23:25)
Michael’s previous experience as a personal trainer and its impact on marketing (25:00)
Michael experience with local SEO back in the trainer era (29:50)
How his experience as a business owner shaped his understanding of marketing (32:25)
In this episode of the Remote Work Tribe podcast, we chat with Andy Cabasso, co-founder of Postaga, a new all-in-one platform for link building and email outreach. He is also the co-founder of Offsprout, an app that helps web design agencies build websites for their clients more efficiently, using white-label website building tools. As a serial entrepreneur he shares a lot of valuable information about remote teams, onboarding, and remote-first culture.
How did Andy start Postaga? (1:40)
How is Postaga’s team structured? (2:50)
How to grow your team and maintain a great culture? (4:10)
Where to host your onboarding training, and how does the process work in general at Postaga? (7:50)
How does Andy structure his onboarding and SOP courses? (9:50)
How long does it take a new hire to feel acclimated to the role? (11:55)
How to balance asynchronous and synchronous culture? (14:35)
Hiring asynchronous-first talent. (17:05)
What makes a good test project? (19:45)
How to build team culture across time zones asynchronously? (22:25)
Managing watercooler conversations on slack. (24:40)
Mindset shift from an agency business to a high-growth SaaS. (26:00)
False assumptions about the SaaS industry. (27:50)
How does Andy structure customer support/success today? (39:00)
Intercom and how customer success can be done better. (32:40)
Lightning round questions. (35:20)
We hope you enjoy it!
Links mentioned on the podcast
Postaga.com - Be sure to use the coupon code podcast50 for 50% off for three months.
In this episode of the Remote Work Tribe podcast, we chat with Jesse Hanley, founder of Bento, which helps eCommerce and SaaS brands drive more sales with super-targeted, highly relevant email, SMS, and conversational marketing campaigns. In this talk we discuss how to use Discord as a customer success channel, what it takes to run asynchronous teams, and how to grow by asking others for help.
Timestamps.
What is Jesse working on today? (0:35)
How is Bento’s team structured? (1:29)
Running product support on Discord? (3:49)
Advantages of running support and building communities on Discord? (8:10)
How to set up Discord as the main support channel? (11:25)
How to build team collaboration within Discord and the importance of Async communication? (13:05)
Processes to onboard new employees in an asynchronous culture? (15:45)
Mindset shifts from an agency to a SaaS company. (18:25)
The importance of openness and transparency. (22:15)
How to use Discord bots for tracking team performance? (23:30)
Strategies for prioritizing customer requests on Discord. (26:00)
How did he come up with the idea of Bento? (28:30)
In this episode of the Remote Work Tribe podcast, we chat with Tommy Walker, founder at The Content Studio. Among many subjects, we discuss the critical elements required to build a successful remote content team, the pros and cons of hiring in-house vs. freelancers, some of the most common mistakes new writers make, and much more.
Timestamps.
What is Tommy working on today? (0:35)
How is The Content Studio team structured? (1:10)
When does it make sense to hire in-house, and when does it make sense to hire freelancers? (2:10)
How does the onboarding process work at The Content Studio? (5:30)
How to get freelancers to want to work in-house? (8:15)
How to build a culture that combines asynchronous and synchronous work effectively? (9:15)
What are some ways to align teams of both in-house and freelancers? (12:45)
The skills he looks for when hiring writers at The Content Studio? (17:00)
What are some of the most common mistakes that writers make (20:55)
The synergy between certain professions and proper blog writing (24:50)
In this episode of the Remote Work Tribe podcast, we chat with Eman Zabi, founder at Terrain.io.
Among many subjects, we discuss her experience moving from a copywriting agency business to a SaaS mindset, what it takes to build and inspire great teams, and the advantages of no-code and low-code tools to create apps.
Timestamps.
What is Eman working on today? (0:35)
What inspired her to create Terrain? (1:35)
Training for teams at Terrain? (4:15)
How to find generalists for your team and the thought process behind it? (6:30)
Questions she asks during interviews to find out if people are passionate about their lives and work? (8:30)
How to build a culture to encourage team members to grow? (11:40)
How does Eman ensure people are collaborating on her team? (13:45)
Her approach towards meeting and asynchronous communication? (15:40)
How does she manage a service business together with a software business? (17:15)
How to learn to delegate? (19:10)
Mindset shift from running an agency to running a SaaS. (22:16)
Advantages of no-code and low-code to create apps. (25:50)
How to decide what should be the next features for Terrain. (27:50)
How being a copywriter has impacted her journey as a developer. (29:00)
In this episode of the Remote Work Tribe podcast, we chat with Kimberly Bringas, LDP lead at Drizly.
Kimberly has a strong people operations background (Ops --> HR --> Leadership Development) with over a decade of experience in Tech. This episode talks about strategic team building, innovative people processes, distributed team communication practices, sustainable culture development, and leadership coaching, among many others.
Timestamps.
What is Kimberly working on today? (0:35)
What makes a great remote-first leader? (1:35)
How can a leader adapt 1-1 conversations to remote settings? (4:15)
Tools and tips to run remote 1-1 weekly conversations (8:15)
Who should own the agenda, the direct report, or the manager? (12:10)
The connector manager model. (13:30)
Tools or training that people managers find helpful? (15:10)
How to build a culture to encourage team members to grow? (11:40)
Strategies to better lead asynchronously. (22:10)
Most common mistakes people managers tend to make. (25:20)
Helpful books, courses, and resources for first-time people managers. (29:45)
In this episode of the Remote Work Tribe podcast, we chat with Michael Keenan, SaaS Content & SEO professional and Co-founder of Peak Freelance. Michael is a B2B SaaS content strategist with vast experience with massive brands such as Shopify, ManyChat, HelpScout, Segment, Aura, WorkRamp, Silvertrac, and more.
Episode timestamps:
What is Michael working on today? (0:35)
What does his typical day look like? (1:10)
Differences between solopreneur and agency life. (6:35)
What are the things you learned in an agency that makes sense for solopreneurs? (11:05)
What is Michael’s approach towards communication? (13:45)
What is the story behind Peak Freelance? (15:45)
Strategies to lead the Peak Freelance community. (19:00)
How to lead a community of professionals that can potentially become competitors down the line. (21:45)
The most surprising things Michael has learned at Peak Freelance. (24:30)
What is something that the industry should stop doing? (30:00)
In this episode of the Remote Work Tribe podcast, we chat with Michael Keenan, owner of Caravan Digital. Eagan helps brands grow their traffic and sales through Google Ads (Search, Shopping, Display & YouTube), paid social (Facebook & Instagram Ads) and email automation through Klaviyo.
Episode timestamps:
What is Eagan working on today? (0:35)
What led him to create courses? (1:00)
How was his process transitioning to e-commerce? (4:05)
How did he motivate his team in this transition? (7:20)
How does he build a healthy internal culture? (9:45)
Advantages and disadvantages of hiring college grads. (13:10)
Example of a challenging managerial experience. (15:25)
Top note in his book of wisdom. (18:20)
Introverts vs. extroverts as leaders (19:20)
Jessica’s perception on introverts vs. extroverts in marketing sales roles (21:40)
How to train the team to face clients professionally? (23:50)
What’s one piece of advice he would say to his past self as a manager? (27:50)
The Remote Work Tribe Podcast: Johnathan Solorzano
00:32:14
In this episode of the Remote Work Tribe podcast, we chat with Johnathan Solorzano, founder at Solo Media Group. Together with a team of web developers, Johnathan helps creative teams and marketing agencies deliver extraordinary results to their clients.
Episode timestamps:
What is Johnathan working on today? (0:35)
His perspective regarding Upwork (1:05)
How did he create initial traction, and how did he use Loom for it? (2:16)
How to scale a team? (3:55)
How is his team structured? (6:11)
How to foster a healthy culture in your team? (7:19)
How to hire managers? (8:23)
Processes that allow him to scale. (9:24)
What does he use to document processes and create a knowledge base? (12:01)
How does he facilitate team collaboration? (13:27)
Strategies to facilitate communication in the Covid scenario. (15:19)
What is the most surprising thing he has learned as a leader? (16:55)
Traits he looks for when hiring. (18:42)
How has he learned to level up as a leader? (26:10)
In this episode of the Remote Work Tribe podcast, we chat with Rachel Mazza, integrator at Copy Chief. The Copy Chief Community is a membership community where business owners, direct response marketers, and copywriters come together for expert feedback on their copy, exclusive training, and opportunities to connect and work with other professionals.
In this episode, Rachel generously shares the accountability chart and EOS they use for Copy Chief and how it has streamlined their processes.
Episode timestamps:
What is Copy Chief? (0:30)
How has Copy Chief grown so quickly? (1:10)
How to transition from a small team to a 20+ team. (2:10)
How does the accountability chart work? (4:19)
Example of one of the roles Rachel hired recently and the team impact? (6:10)
How the individual success metrics work in the accountability chart. (8:10)
Strategies to align the team. (10:36)
What is the Entrepreneurial Operating System? (12:47)
How did they arrive at the EOS, and how do they align the team? (14:22)
How does the people puzzle work at Copy Chief? (16:54)
Antivalues at Copy Chief. (20:59)
How Rachel went from being a creative lead to becoming an integrator? 22:30
Tools and books that have helped her level up on her role? (24:49)
How does she strengthen company culture? (26:40)
How to balance the employee/contractor scenario? (28:23)
Transitioning from a contractor role to an employee role (31:39)
In this episode of the Remote Work Tribe podcast, we chat with Erin Pennings, copywriter & marketing execution strategist at CopySnacks. She generously shares her story as an entrepreneur, growing the team, onboarding, and the importance of accountability.
Episode timestamps:
How does Erin communicate and manage her team? (1:00)
How does Erin set up ClickUp to manage her workflow? (4:20)
How to onboard new writers? (6:40)
How to assess a test writing project? (9:15)
Lessons she has learned from working with writers. (11:00)
How to onboard a VA? (13:40)
Mindset shift from being a solopreneur to hiring a VA. (16:10)
What is her approach to leading a team? (17:57)
Hiring experts vs. hiring junior talent? (20:32)
Resources, people, and courses that accelerated Erin’s growth. (23:05)
Fundamental mistakes for the development of the business? (25:20)
In this episode of the Remote Work Tribe podcast, we chat with Josh Ho, CEO, and founder of Referral Rock. He generously shares with us his story as an entrepreneur who constantly learns and experiments to improve the business. We also discuss how to scale a company, how and where to look for top talent in competitive remote settings, metrics and accountability, and much more.
Episode timestamps:
What is Josh working on these days? (0:35)
How has his process in Referral Rock evolved? (1:36)
How is his team structured today (4:12)
How to attract top talent? (6:40)
How to stand out in a much more crowded remote market? (8:50)
How to facilitate camaraderie and collaboration with remote teams? (11:50)
Work-life balance and how to foster a healthy work culture? (15:50)
How to find the right candidates for the team? (19:38)
How does the hiring process vary from hiring a manager vs. an individual contributor? (23:30)
What are some strategies to manage managers? (27:05)
How does he set KPIs / metrics for his team? (31:30)
What does his planning process look like at Referral Rock? (33:28)
In this episode of the Remote Work Tribe podcast, we chat with Ashley Sava, Head of Content at Rolebot. She generously shares her journey of shifting careers (from journalism to marketing), becoming a manager, and leading content teams.
Episode timestamps:
What is Ashley’s philosophy when building a content team? (1:38)
What are the three to five most essential roles for a content team? (6:00)
How did she transition from being a reporter to marketing? (10:56)
Mindset shifts from being a reporter to being a marketer? (19:50)
The impact of having a great manager when shifting careers. (22:50)
Essential learnings she has found as a manager. (26:30)
What was the one piece of advice she would tell people earlier in their careers? (27:50)
Valuable resources and tactics when giving performance reviews and leading teams. (33:20)
In this episode of the Remote Work Tribe podcast, we chat with Brooklin Nash, co-founder of Beam Content. He generously shares his journey as a freelancer, what he learned on that path, and how he incorporated his learnings now running a company.
Episode timestamps:
Why start an agency? (0:50)
Mindset shifts from being a freelancer to running an agency and managing a team. (2:15)
What were the first processes he documented, and how did that go? (3:55)
What other processes or SOPs has he created beyond the core documentation? (5:30)
How to find, hire, and retain the best talent? (6:20)
What stood out during the interviews that allowed him to find the best talent? (8:50)
How to build camaraderie in the team? (11:50)
How his experience as a freelancer has helped him become an agency leader? (13:29)
What is the most common feedback he provides to his team? (16:30)
What is it like leading a team across timezones? (17:55)
Resources that have helped him become a better leader? (19:08)
Lightning round questions. (22:28)
Things freelancers should know that they probably do not know (23:20)
In this episode of the Remote Work Tribe podcast, we chat with Neel Parekh, Founder & CEO at MaidThis Franchise. He generously shares his journey as an entrepreneur, his process of franchising MaidThis, growing the team abroad, and creating a healthy work culture in asynchronous settings.
Episode timestamps:
What is Neel's thought process behind wanting to franchise? (0:50)
What was the process to set up compliant standards for the franchise? (2:15)
How did he scale and standardize operations? (4:10)
What was the impact of having an operations manual in place for the business? (6:00)
What does MaidThis team structure look like today? (6:40)
How and when to hire people to grow the team? (9:05)
What does his hiring process look like at MaidThis? (10:20)
Qualities MaidThis leaders look for in new hires and red flags? (11:40)
Building remote team healthy culture (14:10)
What is MaidThis tech stack? (19:05)
Knowing what he knows now, what would he tell himself if he had to start MaidThis again? (20:08)
In this episode of the Remote Work Tribe podcast, we chat with Elisa Doucette, Founder and Managing Editor of Craft Your Content. She generously shares her journey as a founder and openly shares some of the challenges of leading a company.
A powerful and vulnerable episode if you want to learn more about creating a healthy asynchronous culture where people thrive.
Episode timestamps:
How is the Craft Your Content team structured? (1:30)
How to find a good assistant, and how to onboard them? (5:45)
How to get the most out of the references given by potential employees? (12:50)
Overview of the async culture at Craft Your Content. (17:00)
What are the traits Elisa looks for when building an asynchronous team? (20:30)
The importance of working with culturally compatible people for an organization. (27:05)
How does the CYC team deal with adversity and the loss of a team member? (37:30)
How to welcome new members to the team after a tragic loss (46:00)
In this episode of the Remote Work Tribe podcast, we chat with Joel Klettke, Founder of Case Study Buddy. He shares his personal story from being a solopreneur to a company founder, how to grow a team, build a healthy culture and thrive in a competitive space.
We dive deep into many topics, such as how to grow a team, find the right leaders for your organization, the challenges and benefits of asynchronous communication, and much more.
Episode timestamps:
How was his journey from being a solopreneur to a company founder? (0:55)
What were some of the most important mindset shifts Joel went through? (4:40)
Hiring senior people that can do better than you. (9:16)
How is the Case Study Buddy team structured today? (11:34)
What has Joel done to build relationships, find talent, and grow the team? (14:30)
How to plan for an in-person retreat? (20:50)
Is Joel an introvert? How does this translate into his role as a leader? (22:00)
How does he run his hiring process for leadership roles? (24:30)
How to run reference interviews to uncover the real story behind the person (32:20)
In this episode of the Remote Work Tribe podcast, we chat with Geoff Roberts, Co-founder of Outseta. He shares how he has built a disruptive work culture model that allows Outseta to compete with much larger organizations, choosing to bootstrap in a VC world, the importance of meritocracy and collaboration, horizontal customer support models and much more.
Episode timestamps:
What does Outseta team structure look like? (1:00)
What are Outseta’s values, and how do they develop autonomy? (2:40)
How to filter out potential employees who are not a good fit. (8:16)
How does the hiring process work at Outseta? (12:25)
How does he ensure projects are done promptly in a self-managing environment? (15:20)
How does equity work at Outseta, and what inspired it? (18:50)
How do tasks get prioritized at Outseta? (25:30)
How do you ensure the team is comfortable and capable of customer support work regardless of seniority? (30:45)
In this episode of the Remote Work Tribe podcast, we chat with Jacqueline Lampert, Head of Marketing at Nokia Federal. She shares how she successfully leads an international team, how to foster collaboration, trust, and accountability in the workplace, the nuances of managing culturally diverse teams and conducting difficult conversations in the workplace, among many other subjects.
Episode timestamps:
Exciting projects Jacqueline is working on these days. (1:00)
How did Jacqueline land the Head of Marketing role at Nokia Federal? (2:10)
How was her transition from a journalist mindset to working for an international organization? (4:10)
What matters beyond jargon and metrics. (5:55)
How does she align marketing teams in an international organization? (7:50)
The importance of adaptability. (9:10)
How to communicate appropriately in culturally diverse teams. (11:20)
How to foster collaboration and trust in asynchronous settings. (12:55)
Some of the best leadership strategies Jacqueline has learned throughout her career and why micromanagement does not work. (15:50)
How to lead asynchronously? (18:20)
Conducting difficult conversations in the workplace (19:45)
One piece of advice she would tell her younger self. (23:40)
Jacqueline’s experience working remotely pre-covid and after covid. (25:15)
How does she create a productive environment while working remotely? (28:45)
How does Jacqueline promote a healthy and balanced work environment for her team. (30:00)
In this episode of the Remote Work Tribe podcast, we chat with John Doherty, Founder of Credo and DigitalNinja. He shares how he successfully leads two companies on a four-day workweek, his approach to hiring, the importance of delegating and trusting your team, and more.
Episode timestamps:
Exciting projects John is working on these days. (0:50)
WordPress developers are hard to find. (2:10)
How to successfully run two businesses at the same time. (3:40)
How does John structure teams and hire people? (7:30)
The evolution of remote work and hiring remote talent after the pandemic. (13:50)
How to onboard new hires and the power of having an assistant. (19:35)
How to foster collaboration. (24:10)
How John structures 1-1 calls with the team (26:00)
In this episode of the Remote Work Tribe podcast, we chat with John Yarbrough, Vice President of Content and Communications at AlertMedia. In this conversation, we discuss how he successfully adapted to remote-first settings back in 2020, how to lead, listen and inspire a fully distributed team or hybrid team, and how to ensure everyone is heard.
Episode timestamps:
Exciting projects John is working on these days. (0:50)
How is Alert Media’s team structured? (2:20)
How to align hybrid teams to do great work? (4:34)
How did John help the team transition into remote and hybrid environments? (8:22)
How did John adjust his routine around a remote work environment? (13:50)
What are some of the key takeaways from having to adapt to a remote work environment? (17:30)
Personality types and adaptation to remote work. (22:06)
Making sure everyone is heard in a remote or hybrid organization. (26:15)
Falling short as a leader and how to learn from those experiences. (32:51)
How to create an inclusive remote or hybrid work environment. (36:33)
In this episode of the Remote Work Tribe podcast, we chat with Devesh Khanal, Co-founder of Grow and Convert. We discuss how they successfully have managed to build an asynchronous and autonomous work culture, the way their team is structured and how they create processes to succeed.
Episode timestamps:
Exciting projects Devesh is working on these days. (0:34)
How is the Grow and Convert team structured? (6:50)
What are the challenges of flat organizations, and how to work with that mindset? Team principles, management style, and the Importance of asynchronous work. (11:20)
How to filter out people who may not be a good fit in terms of asynchronous and autonomous work? (33:10)
In this episode of the Remote Work Tribe podcast, we chat with Corey Haines, creator of Swipe Files and cofounder of Swipe Well. Among many subjects, we talk about building products your customers need, managing projects and tasks in an asynchronous setting, the importance of deep work, and much more.
Episode timestamps:
Exciting projects Corey is working on these days. (0:34)
How did the Swipe Files idea turn into a business? (1:52)
How did Corey test and build Swipe Well? (5:23)
How did Corey prioritize Swipe Well's features? (7:50)
Example of a customer's pain point and how it translates into features. (11:45)
How does Corey structure his days to work on several projects at the same time (14:20)
How does Corey structure tasks for all his projects? (18:49)
What does a perfect workday look like for Corey? (20:39)
Strategies to improve asynchronous work. (23:46)
Does the act of writing ideas force you to be more clear about what you want to communicate? (27:08)
How to reply to unnecessary meeting requests? (29:39)
Tips for people used to meeting-first cultures to switch to async. (32:07)
In this episode of the Remote Work Tribe podcast, we talk with Dan Oshinsky, founder of Inbox Collective. His consultancy works with news organizations, non-profits, and brands to help them grow audiences by thoughtfully crafting emails.
Before becoming a consultant, Dan was Director of Newsletters at The New Yorker and BuzzFeed, and in this episode, he shares his journey to becoming a consultant and business owner.
Episode timestamps:
The transition to becoming a consultant? (0:52)
His process of becoming a solopreneur back in 2019. (03:30)
Dan's mindset shifts to becoming a consultant. (6:50)
How to do hiring? (11:45)
How a managing editor helped Dan scale the business. (17:27)
Management style and how to structure the business. (20:37)
Milestones that suggested expanding the team were needed. (22:55)
What are Dan's mental models for deciding what to focus on next? (27:22)
In this episode of the Remote Work Tribe podcast, we talk with Pete Caputa, CEO of Databox. He shares his learnings while working at Hubspot, how he structured the Databox team to empower employees to grow, and the difference between coaching and training, among many other subjects.
We also discuss new managers' most common mistakes and how to overcome them. If you are a new manager, this episode is perfect for you.
Episode timestamps:
Interesting projects Pete is working on these days. (0:25)
How did the Databox team come up with the benchmark product idea? (1:15)
How is the Databox team structured? (2:56)
How does hiring work in Databox? (4:55)
What were some things he looked for during the hiring process for high-level executives? (7:25)
How to do coaching and training in your organization. (9:43)
In this episode of the Remote Work Tribe podcast, we talk with May Habib, CEO of Writer. She shares how she has led a team that has rapidly tripled in size, the cultural maxims that helped her organization align while being agile, and the future of content marketing, among many other insightful subjects.
Episode timestamps:
What is May's leadership philosophy? (1:00 )
What is the team structure at Writer today? (3:20)
How to promote company values in a high-growth organization. (8:19)
Written-first culture and how it has helped Writer align and grow. (10:45)
What framework do they use to run the company? (12:57)
What is May’s thought process behind the company’s OKRs and letting teams run the show themselves? (19:33)
What should people in the AI industry start doing?. (23:05)
Prompt engineering? Is there a more intuitive term for it? (25:45)
May’s take on ChatGPT. (27:14)
The most innovative use case May has seen when it comes to AI. (31:59)
Limitations when it comes to AI. (33:03)
Where does she see the future of content marketing? (37:45)
In this episode of the Remote Work Tribe podcast, we talk with Alex Panagis, Founder & CEO at ScaleMath. We discuss leadership practices and how to promote accountability and transparency, some of the mindset shifts from leading an agency to building a product, how to help struggling teammates succeed, async alignment, and much more.
Episode timestamps:
Exciting projects Alex is working on these days? (00:30)
How did the ScaleMath team decide to build a product? (1:30)
Mindset shifts from managing clients as an agency to building a product. (2:43)
How does Alex split his time between both client work and product work? (4:03)
The importance of hiring people who own their work entirely. (5:39)
How did they improve their hiring process to find suitable candidates? (7:42)
How is the ScaleMath team structured today? (9:50)
Some mistakes ScaleMath made when hiring at the beginning. (15:20)
How does he determine when someone would fit well in async cultures? (17:04)
Determining how someone is ready to move into a leadership position (19:19)
Alignment in async work cultures. (21:09)
Resources that helped him level up and become a better manager and improve hiring processes. (25:55)
Promoting accountability and self-management in remote teams. (26:45)
Approaching situations where teammates are struggling. (29:35)
In this episode of the Remote Work Tribe podcast, we talk with Justin Tan, Founder of Video Husky. We discuss subjects such as building solid foundations for a business, the importance of having the right people at the right seats, how to remove yourself from operations, and even how to find and hire a general manager to run your business.
Episode timestamps:
What inspired Justin to create epic Twitter threads? (00:30)
What has Justin learned in his 90-day Twitter thread challenge? (1:32)
The importance of being human when writing. (4:30)
The process of hiring a general manager. (5:40)
How did Justin realize he was burning out and was ready to hire a manager? (7:25)
How did Justin go about removing himself from running the business? (9:42)
How did Justin come up with the video agency business not being a video person? (14:14)
What is the team structure of Video Husky. (16:13)
How did he train his GM to become an effective leader? (17:28)
How did Justin keep his GM motivated to run the business without him being present (19:52)
Systems and processes that Justin established at the beginning to help him scale. (22:05)
His perspective on the book Traction. (25:25)
What would he have done differently when building systems for growth if he could go back in time? (27:45)
Resources to train people to become managers. (29:35)
What is the pod model, and how does it work? (31:46)
In this episode of the Remote Work Tribe podcast, we talk with Sonia Simone, content and strategy expert, and founding partner / Chief Content Officer of Copyblogger. We discuss subjects such as empowering your team to do their best work, becoming a better leader and ensuring expectations and outputs are aligned, building systems for growth, avoiding micromanagement, and much more.
Episode timestamps:
What are some of Sonia’s favorite articles? (00:50)
What still holds today about Sonia’s article “The Right Way to Think About Google? (1:32)
Worst advice Sonia has seen in decades of experience as a writer. (3:55)
Sonia’s take on AI. (5:30)
How can Sonia tell if a writer has the right skills for the craft? (7:20)
How did she build a system to guarantee quality for all content back when she worked at Copyblogger? (9:06)
What did the editorial team look like at Copyblogger Media? (11:40)
What is Sonia’s philosophy when it comes to leadership? (13:30)
How did Sonia learn to lead without expecting employees to embrace founder mentalities? (16:00)
How can she self-correct from the tendency to become a micromanager? (18:20)
How does Sonia empower team members? (21:00)
How to set boundaries with your team. (23:05)
How to embrace self-awareness as a founder without sabotaging your business and your confidence? (25:00)
If she could return to her first time being a manager, what advice would she give herself and how to encourage an open feedback culture? (27:35)
Some of the mistakes Sonia made when having difficult conversations with her team? (30:49)
Additional tips for managing writers and editors. (32:58)
In this episode of the Remote Work Tribe podcast, we talk with Ross Simmonds, marketer, keynote speaker, SaaS & B2B tech investor, writer, and CEO of Foundation. We discuss AI implementation in content marketing, how to run a remote team that collaborates and strives for excellence, building a healthy culture for your organization, leadership and how it shapes lives, and much more.
Episode timestamps:
Some of the most exciting things happening at Foundation these days? (00:50)
AI implementations at Foundation. (2:21)
Foundation's team structure. (3:30)
How has the remote team evolved since 2014? (6:35)
How did Ross prioritize documentation processes and hiring? (10:48)
85% deliverable quality. (14:00)
His experience as an entrepreneur. (16:40)
How to foster collaboration across time zones? (19:07)
How does Ross find the best talent for his team? (20:51)
How to manage your team? (22:30)
Leading means helping others lead. (24:25)
Books that have shaped Ross' life. (27:20)
What advice would Ross give his younger self? (28:40)
In this episode of the Remote Work Tribe podcast, we talk with Jono Bacon. Previously, Jono led community efforts at Canonical, GitHub, and XPRIZE, and currently works with a broad range of clients from large enterprises to early-stage startups to help them build engaging, productive communities.
We discuss how to build engaging communities, the importance of pragmatic opportunities, highlighting the power of communities, how to improve remote team management and much more.
Episode timestamps:
Some of the most exciting things Jono is working on these days? (00:37)
Why did Jono decide to migrate from the 1-1 consultancy model to the 1 to many. (2:20)
What are the biggest mindset shifts he went through by changing his consultancy model? (6:35)
What are the most effective ways to run an engaging valuable community at scale? (7:45)
Pragmatic opportunities and how to leverage them (11:05)
How to highlight the power of community to team members who don’t see the value. (14:50)
How can you align your community management with organizational goals if you do not have business acumen? (19:45)
Strategies to manage a remote team. (24:16)
Management tips in remote teams (28:35)
What are the key metrics you have in mind if you are running a community? (32:44)
Introverts, Extroverts, Ambiverts in community and remote leadership roles. (35:35)
In this episode of the Remote Work Tribe podcast, we discuss how to implement the Entrepreneurial Operating System (EOS) with Rachel Mazza and John Doherty. Among many subjects, we discuss the types of roles required to make it work, how to lead and improve tracking by implementing an operating process, hiring the best talent, and letting go of people who aren't the right fit among many subjects.
Episode timestamps:
How did both of them hear about EOS? (1:57)
The importance of alignment in terms of results (6:30)
How did they introduce EOS to their teams? (7:25)
Key concepts and how to implement them: Rocks, Scorecards, and Level 10 meetings. (11:55).
Implementing EOS early and its advantages. (16:05)
Key Concepts: Quarterly scorecard and quarterly (19:15)
How to set Rocks in a way that works for your team? (23:28)
The impact of Rocks as a tool that helps leaders identify skill gaps and how to leverage that process? (26:30)
The method of setting rocks that are either too ambitious or too easy and how to find the sweet spot. (28:40)
Strategies to work past weaknesses while being a confident and humble leader (35:15)
The impact of visualizing workloads and how to lead a team that is not performing at its best (38:30)
What would they have done differently when implementing EOS if they could return in time? (43:06)
In this episode of the Remote Work Tribe podcast, we talk with Jimmy Rose, co-founder at Content Snare. We discuss how he has found the right people for his organization, what he keeps in mind when it comes to streamlining processes and aligning his team in an async context, the impact of AI in multiple areas of his work, and much more.
Episode timestamps:
How did Jimmy come up with the idea of Content Snare? (00:37)
What is the team structure at Content Snare(3:17)
What is the hiring process like and how do they find the best talent ? (4:28)
What other processes Jimmy does when hiring to make sure how to find the best candidates? (9:25)
AI writing detectors (14:30)
His vision when it comes to understanding AI and its future. (16:40)
How to delegate and empower teams to do their best work? (25:05)
How did Jimmy realize hiring better people was essential for the business? (28:10)
Resources that have helped Jimmy improve his hiring processes. (31:00)
How does Jimmy help the team with alignment in an async environment? (31:55)
How to make the right decisions when it comes to letting go of people. (35:09)
The Remote Work Tribe Podcast: Josh Ho - OKRs to KPIs
00:41:57
In this episode of the Remote Work Tribe podcast, we chat once again with Josh Ho, CEO, and founder of Referral Rock. He generously shares how he migrated from using OKRs to using KPIs to run his company.
Episode timestamps:
How did Josh first hear about OKRs? (1:06)
How to get everyone to buy into the OKR implementation. (2:35)
How was the OKR implementation like at Referral Rock? (4:00)
How did Josh realize OKRs were not a great fit for his organization ? (5:25)
Difference between KPIs and OKRs. (10:10)
Was there pushback from moving on from OKRs? (13:26)
How to foster authentic communication and avoid confirmation bias. (15:30)
How did he find the most important KPIs together with his leadership team? (19:30)
Are there any KPIs only the leadership has access to? (24:05)
How does Josh proactively foster alignment in the organization? (30:30)
Management challenges. (36:20)
OKRs are more difficult for service teams. (38:30)
In this episode of the Remote Work Tribe podcast, we chat once with Evan Hamilton, Director of Community at Hubspot. He generously shares his 20-year-long journey leveraging communities to help businesses thrive and create value and meaningful conversations.
Episode timestamps:
What is Evan working on these days? (0:40)
Behavioral psychology and how to use it to improve your leadership skills and communications. (1:15)
What is the structure of the community team at Hubspot? (4:30)
Evan’s leadership philosophy. (5:43)
How to help someone become more strategic? (7:26)
How to identify a flawed strategy? (12:00)
Tips for managing your direct reports. (16:50)
Example of situational communication and how to use it. (20:35)
Bridging community-centric and business-centric mindsets. (22:30)
What is a community, and how is it mistakenly understood today? (26:00)
How to make sure you are creating an impact as a community builder? (28:45)
In this episode of the Remote Work Tribe podcast, we chat with Jason Falls, Executive Vice-President of Marketing at CIPIO.ai. He generously shares his perspective on building a collaborative remote environment, approaching artificial intelligence with curiosity, and more.
Episode timestamps:
What is Jason working on these days? (0:40).
What is the structure of the team at CIPIO.ai? (1:10)
Leadership in remote teams. (2:45)
How to ensure people are collaborating in a remote team? (4:40)
Strategies to promote collaboration? (6:55)
Jason’s take on AI note-takers and how to use them. (10:10)
Jason’s take on AI in general. (13:25)
Mindshifts between being a founder vs. an employee. (23:10)
In this episode of the Remote Work Tribe podcast, we chat with Stella Garber, co-founder and CEO at Hoop. She generously shares her perspective as a serial entrepreneur, founder, and marketer leading Trello for multiple years.
Episode timestamps:
What is Stella working on these days? (0:40).
How did Hoop's concept come up? (3:30)
Is there an overlap between async decision-making and AI? (8:10)
How to make the most out of AI? (12:40)
Hoop’s offsite and some learnings. (18:45)
Mindset shifts from leading marketing at Trello to going into Hoop as CEO. (21:25)
How to structure time to lead a team to product market fit? (25:10)
The importance of boundaries and rules when it comes to remote work. (30:30)
Welcome to a special episode of The Remote Work Tribe Podcast. Join us in celebrating our 50th episode as we take a trip down memory lane, sharing the highs and lows of our podcasting journey. From nervous giggles to polished banter, we reflect on the lessons learned and some of our favorite eps.
Episode timestamps:
How has Jessica’s perspective changed after 50 eps? (1:17)
Key lessons she has learned running the show. (2:55)
What are some of the most insightful episodes for Jessica? (3:55)
Key episodes to learn more about operating systems. (7:00)
Key episodes to learn more about AI. 12:00)
Key episodes to learn more about leading a content marketing team. (17:00)
Some of Sebastian’s favorite episodes? (21:10)
Key episodes to learn how to do content marketing in 2023. (23:55)
Key episodes to learn more about leadership. (31:10)
In this episode of the Remote Work Tribe podcast, we chat with Branca Ballot, VP of Marketing at Glide. We discuss her views on remote work, how to manage teams and inspire them to do their best work, AI and the impact in the no-code space, collaborating with creatives, quarterly planning, and more.
Episode timestamps:
What is Branca working on these days? (0:40).
AI and no-code apps. (2:30)
Surprising use case of AI at Glide. (5:20)
How does she keep herself and her team updated on the latest tech innovations? (7:20)
Marketing team structure at Glide. (9:45)
What KPIs do they use internally at Glide (particularly for creative teams)? (13:50)
Branca’s management philosophy. (16:20)
Asynchronous vs. synchronous communication at Glide. (20:40)
How to standardize synchronous times for collaboration? (23:35)
How to find talent that works well remotely? (25:10)
The importance of in-person retreats and the 3-letter weeks. (27:50)
In this episode of the Remote Work Tribe podcast, we chat with Jordan Gall, Founder at Rally. We discuss his views on remote work, asynchronous communications and some of the magic that occurs in real-time calls, bootstrapping vs. VC model growth, and much more.
Episode timestamps:
What is Jordan working on lately? (0:40)
Creating a team that is aligned and moving in the same direction. (1:30)
Mindset shifts to make a remote company work well. (4:10)
How to be mindful of recurrent meetings. (7:35)
How the Rally team does brainstorming sessions. (8:45)
Note-taking apps for meetings. (12:55)
How to do onboarding in emerging categories. (14:30)
Jordan’s approach to VC vs. Bootstrapped models. (18:15)
How does VC change hiring and access to the best talent? (23:20)
Impact of macroeconomic trends in the VC environment. (28:20)
How did Jordan adapt to the recent economic landscape? (31:15)
Identifying hype vs. fundamental changes in the tech landscape. (33:55)
In this episode of the Remote Work Tribe podcast, we chat with Andy Crestodina, Chief Marketing Officer and Co-Founder at Orbit Media Studios. We discuss his views on using AI efficiently, motivating teams to experiment, hiring a professional CEO to run your company, and more.
Episode timestamps:
What has Andy been working on lately? (0:40)
How does Andy stay so productive on social media for such long periods? (1:35)
How to use AI to be more efficient. (3:30)
The importance of using AI for an organization. (9:10)
In this episode of the Remote Work Tribe podcast, we chat with Rand Fishkin, Co-Founder and CEO at SparkToro. We discuss his processes for creating content, his views on marketing attribution, AI and ML, investing in brand efforts, and much more.
Episode timestamps:
What does his content creation process look like? (1:05)
Where does Rand consume content? (2:45)
What is marketing attribution? (4:30)
How is attribution evolving now? (6:00)
How to invest in Meta and Google ads with the attribution dilemma. (8:20)
Why investing in brand matters (not just ads). (11:25)
What should reports look like when you are experimenting with brand exercises? (14:55)
How to manage up in the attribution experimental landscape. (20:40)
Rand's views on AI. (23:55)
What's exciting about ML and AI for Rand today? (27:00)
In this episode of the Remote Work Tribe podcast, we chat with Brian Clark, who is working on Further and Longevity Gains and is the previous founder and CEO of Copyblogger. We discuss how to build content that matters, how to lead and find the right people to partner with for your company, AI, what to do to future-proof your career, and more.
Episode timestamps:
How to create content consistently for a long time? (0:45)
Content marketing series and why do they matter? (2:40)
How to find time for deep work in a leadership role? (4:50)
How to build the core team for a startup? (7:30)
How to find the right partner for your business? (11:10)
What is the structure of the CopyBlogger team? (13:50)
Building collaboration in fully distributed teams. (18:05)
Brian's views on AI. (22:45)
How does Brian think AI will change marketing in the next 3 to 5 years? (26:31)
What should marketers and content writers do now with the rise of AI? (29:00)
What else can you do to future-proof your career with the rise of AI? (34:00)
In this episode of the Remote Work Tribe podcast, we chat with Annabel Maw, Founder of Annabel Maw Yoga and former Director of Brand Marketing at Jotform. We discuss how to communicate and manage hybrid and remote teams, how to collaborate with others, use social media to stand out, and more.
Episode timestamps:
Interesting projects Annabel is working on right now. (0:50)
How to plan for massive events. (1:30)
How to use brand communication to cut through the noise? (2:45)
How is the marketing structured at Jotform? (4:50)
How does communication work at Jotform in remote and hybrid settings? (5:45)
Annabel’s style when it comes to management and remote work. (8:30)
1-1 structure. (11:25)
How does Annabel manage her team? (13:45)
How to manage-up and control your career? (16:10)
Recommendations to solicit feedback. (18:05)
How does Annabel streamline her workflows? (21:00)
Her approach to productivity. (21:50)
Launch of the book Automate Your Busy Work. (22:50)
How to avoid the busywork trap? (24:10)
Figuring out priorities. (25:10)
How does the Jotform team measure performance? (26:25)
Mindset for product/feature launches? (27:15)
Collaborating and partnering with creators. (29:35)
In this episode of the Remote Work Tribe podcast, we chat with Dozie Anyaegbunamm, Sr. Content & SEO Manager at UserGems. We discuss the importance of resonance when creating content, the role of soft signals, managing up, AI, and more.
Episode timestamps:
Interesting storytelling examples Dozie has noticed recently. (1:00)
Tips to improve your storytelling mindset and content resonance. (3:40)
Managing up as a content marketer. (7:45)
The importance of measuring what matters. (11:25)
How to demonstrate what is working and not working regarding content? (13:25)
Dozie’s view on AI (16:40)
How does Dozie see the evolution of AI in content marketing? (20:15)
How does Dozie stay updated as a content marketer? (22:35)
The importance of protecting deep work time and how to do it. (24:30)
Working in Canada as an immigrant. (26:40)
Does the immigrant reality help Dozie come up with creative ways to face problems? (28:40)
In this episode of the Remote Work Tribe podcast, we chat with Lexi Grant, Media Entrepreneur and founder of They Got Acquired. We discuss the importance of content quality and consistency, building in public, working collaboratively with experts to serve your audience, building teams and finding the right talent, and more.
Episode timestamps:
Why did she start They Got Acquired? (0:58)
How has the approach to her current business changed based on the previous exits she has gone through? (1:40)
How to know when something is ready to launch. (3:10)
How does she have such a prolific writing profile? (4:55)
The importance of having a dedicated day to write. (7:45)
Choosing what to share online. (9:20)
Building a brand that is not as dependent on the founder. (13:55)
How does she find the right founders to learn from and share with her audience? (17:20)
How does she find the right talent for her business? (18:30)
What has been surprising about running They Got Acquired? (21:50)
Hiring editors and how to find them? (24:20)
Editors, skills, and finding the right editor for your team. (27:30)
Hiring the wrong talent and the importance of trial periods. (29:20)
In this episode of the Remote Work Tribe podcast, we chat with Dom Wells, CEO of Onfolio. We discuss asset acquisitions, market dynamics, how to hire the right talent to lead companies, promoting internally vs. externally, and much more.
Episode timestamps:
Exciting projects Dom has been working on lately. (0:58)
Market dynamics currently. (1:40)
How does the Onfolio team adapt to current market dynamics? (5:22)
Why does Dom buy agencies? (6:30)
Building culture after acquisitions. (9:15)
GM vs. CEO. (13:45)
What are the signals to find an excellent CEO candidate? (15:40)
Hiring the wrong talent and what to do about it. (20:40)
How to find external CEOs to lead a company? (22:10)
First-time CEOs vs. serial CEOs. (25:35)
How do you motivate your A players to continue working on that role? (27:30)
In this episode of the Remote Work Tribe podcast, we chat with Rich Staats, Founder of Secret Stache. We discuss how to lead a remote team that aligns with values, ways to help your teammates during crises (Ukraine war), hiring and training managers, working with consultants, and more.
Episode timestamps:
Hiring account managers. (1:45)
Processes to onboard managers and set them up for success. (4:00)
How to lead in times of crisis (Ukraine war). (5:30)
Team building and the importance of values. (9:20)
State of the Union and how Rich builds internal culture. (11:25)
Examples of communities that have helped Rich as a leader. (14:10)
Learning from mastermind groups? (16:50)
How did he hire the first employees at Secret Stache to make sure they aligned on culture and values? (22:00)
In this episode of the Remote Work Tribe podcast, we chat with Melanie Balke, CEO and founder of The Email Marketers. We discuss the importance of a multi-step complex hiring process, how to train and ensure your team is set up for success when delegating, ChatGPT, how to incorporate it in email marketing workflows, and more.
Episode timestamps:
What does Melanie’s day-to-day look like? (0:55)
How to reduce the number of meetings in your calendar. (1:45)
The importance of delegation, mistakes, and how to do it well. (3:00)
How to find someone that can grow with you in the company. (6:10)
The importance of training to ensure high-quality deliverables. (8:00)
The Email Marketers' current hiring process. (9.40)
ChatGPT and its impact on the hiring process. (11:35)
Hiring interviews at The Email Marketers. (13:00)
Go-to-questions to find the right talent. (15.55)
Hiring stories. (17:00)
Screening out people only interested in the perks, not the work. (20:00)
How does the 4-day workweek look like at The Email Marketers? (22:10)
Measuring capacity in the age of AI. (23:30)
Using AI to augment The Email Marketers capacities. (26:00)
In this episode of the Remote Work Tribe podcast, we chat with Laura Roeder, founder of Paperbell. We discuss the async team vs. real-time remote leadership, the importance of clear documentation, and more.
Episode timestamps:
How did Laura come up with the idea behind Paperbell? (0:55)
How has her mindset as a serial entrepreneur evolved? (2:10)
Disadvantages of having full-time remote employees. (4:45)
What does the team at Paperbell look like today? (6:30)
How does she align teams in remote settings? (7:40)
How does she ensure people do their best work in async settings? (11.10)
Does async-first culture work with junior talent? (13:20)
The importance of documentation and having the right people on your team. (15:30)
Things founders should document before hiring. (16.10)
How does she approach documentation and the importance of facts over SOPs? (18:30)
In this episode of the Remote Work Tribe podcast, we chat with Sarah Betts, Support Director at Alyce. We talk about her philosophy when it comes to customer support, how to build a team that feels comfortable asking for help and collaborating, setting up great 1-1 discussions, her journey and learnings from her unique background in education, and more.
Episode timestamps:
Sarah’s philosophy for Customer Support? (0:55)
What is the structure of her team? (1:36)
How does she set up a structure of ownership on her team? (2:50)
How does Sarah run weekly meetings? (4:25)
How does she help her team feel comfortable raising their hand? (7:05)
The importance of apologizing and its role in job interviews? (9.37)
How to nurture team culture. (16:10)
How does she encourage her team to get the most out of their 1-1. (18:05)
Sarah’s journey from preschool teacher to support manager at a tech startup. (23.15)
What is the most unconventional skill from her educational background that she often uses in her current role? (26:15)
In this episode of the Remote Work Tribe podcast, we chat with Nick Gray, Founder of Museum Hack and Best-Selling Author of The Two Hour Cocktail Party. We talk about his journey hosting thousands of events, the importance of icebreakers, non-obvious tips to host a great experience, and more.
Episode timestamps:
Nick’s mission helping 500 people host their first event. (0:55)
Dos and Don’ts for icebreakers. (1:55)
Other mistakes people make when it comes to icebreakers. (4:00)
How do you come back from an icebreaker going sideways? (6:10)
Ways events help you build your network. (7:50)
Where do networking events go wrong? (11.10)
How to overcome the fears that prevent you from hosting an event. (13:10)
Lowest and highest number of people for a great event. (15:20)
Systematizing events so they don’t feel like such a big hurdle to overcome. (16.39)
Non-obvious tips that can help you host a great experience. (19:30)
Nick’s process writing The Two Hour Cocktail Party. (23:10)
How did he know it was the right time to publish? (24:40)
Some of the most powerful insights Nick picked up from writing a book. (25:45)
In this episode of the Remote Work Tribe podcast, we chat with Amber Naslund, enterprise sales and customer success leader at LinkedIn, recovering marketer, author, and former entrepreneur. We talk about A.I. and how it's changing our lives, working in public, imposter syndrome, digital detox, and much more.
Episode timestamps:
Amber's most exciting work currently. (0:45)
Ethics of A.I. and how it can affect our lives. (1:30)
People to follow to learn more about A.I. (2:30)
Working in public. (3:50)
How to navigate how much to share online? (7:55)
What is her approach to social media and working in public? (15.40)
Imposter syndrome and working in public. (18:20)
Rebranding imposter syndrome. (22:30)
Coping strategies to use imposter syndrome to fuel your growth. (23.40)
How does Amber approach when she needs to disconnect from social media? (26:30)
How has Amber helped others move past imposter syndrome? (28:25)
In this episode of the Remote Work Tribe podcast, we chat with James Laws, Founder and CEO of Saturday Drive. We discuss the importance of culture, how to improve communication and delivery, hiring and interviewing processes, delegation, what matters regarding leadership, and more.
Episode timestamps:
James’ most exciting projects he’s working on now. (0:40)
Signs there are delivery issues in an organization. (1:52)
What is the structure of his team at Saturday Drive? (3:37)
Team’s response to new systems. (6:20)
How to motivate your team to communicate openly? (8:07)
Selecting the right people for your organization. (11.41)
What does the hiring process look like at Saturday Drive? (13:55)
Red flags in interviews. (17:50)
Non-intuitive green flags in interviews. (20.45)
Processes to ensure his team leads bring the best people to their team. (22:22)
What was his delegation process like when he decided to stop leading everything in his organization? (24:58)
What does the career progression look like at Saturday Drive? (27:58)
In this episode of the Remote Work Tribe podcast, we chat with Ronnie Higgins, Director of Content at OpenPhone, and the voice talent behind Marketing Under The Influence. We talk about content marketing and how it has changed in the last couple of years, what it may look like in the future, AI, doing research, managing and inspiring a team, and more.
Episode timestamps:
Ronnie’s current projects. (0:40)
What does the future of content marketing look like? (1:56)
Ronnie’s background in film and its influence on his work. (5:40)
How does he incorporate his background into OpenPhone’s strategy? (8:14)
How to get buy-in to do research? (10:40)
What does Ronnie’s research process look like? (12:09)
What are the core talking points to make sure an interview works well? (14:15)
Balancing execution with management and team building. (17:45)
How do you find and vet the right people for your team? (21:26)
Are people writing for the algorithm, not the audience? (26:57)
Where does AI fit into content marketing? (29:00)
Why did AI start using writing as a use case? (31:28)
In this episode of the Remote Work Tribe podcast, we chat with Matt Paulson, Founder & CEO at MarketBeat. We talk about culture in hybrid settings, how to be an effective leader, how to build an office people want to go to, how to leverage your strengths, and much more.
Episode timestamps:
What is MarketBeat? (0:40)
Choosing your headquarters location. (2:50)
How to attract and train the best local talent. (5:00)
How do you train people when you work in a specialized industry? (6:32)
How to build a culture of leaders? (9:10)
How to build team culture in hybrid teams? (10:45)
The importance of building an office people want to go to with a flex culture. (12:20)
Async vs. Synchronous work at MarketBeat. (15:37)
How to stay focused on a single business idea for a long time? (16:36)
Founders that have inspired Matt? (19:00)
How did Matt go about becoming a better leader at MarketBeat? (20:45)
How did Matt find out what the competitive edge of MarketBeat was? (24:02)
In this episode of the Remote Work Tribe podcast, we chat with Meryl Johnston, Founder of Bean Ninjas. We talk about how to avoid overworking, how to build a team culture to remove yourself from day-to-day operations, the importance of retreats, how to plan and facilitate a retreat, and more.
Episode timestamps:
Interesting projects Meryl is working on now? (0:40)
Strategies to avoid overworking. (4:10)
How to build a team? (6:20)
The importance of having retreats in remote work cultures. (9:27)
BeanCon retreat, goals, and objectives. (12:35)
Deciding which activities to do in a retreat. (14:10)
How to organize team dinners in a retreat? (16:36)
Retreat length. (18:16)
What are the most surprising things Meryl learned at BeanCon? (19:55)
Changes in team culture after the retreat. (22:25)
Knowing what she knows now, what would she do differently regarding retreats? (23:37)
How to choose the right venue for your retreat? (25:02)
Advice for founders thinking about planning a company retreat. (26:03)
In this episode of the Remote Work Tribe podcast, we chat with Jennifer Bourn, CMO at Motivation Code and business coach for service-based freelancers. In this conversation, we discuss the importance of understanding your motivations and rituals to access your zone of genius, managing your time, finding the right path to become more self-aware, and more.
Episode timestamps:
What is Jennifer’s motivation code? (0:40)
What changed once she better understood her motivations? (2:20)
Jennifer’s Zone of Genius. (4:06)
After learning about her zone of genius, how did she approach offloading tasks? (4:22)
How to access your flow state and work at the highest level? (11:50)
The importance of managing your time and mastering async work. (14:49)
Jennifer’s journey from leading her own business to becoming a CMO. (16:12)
Investing in self-awareness to thrive in teams and the importance of micro-events. (21:10)
How to become more self-aware? (24:45)
How to approach coaching and finding the right fit for you? (27:50)
How to get the most out of a coaching experience. (30:45)
In this episode of the Remote Work Tribe podcast, we chat with Eric Doty, Content Lead at Dock. We discuss the importance of understanding what to measure, the future of content, and the delicate balance between doing things that work and innovating, AI and automation helpful use cases, his journey from academia to marketing, and more.
Episode timestamps:
Exciting projects Eric is working on nowadays? (0:45)
What metrics does he pay the most attention to now at Dock? (1:40)
Eric’s content marketing philosophy. (6:08)
What is his take on the future of content marketing? (8:12)
SEO evolution. (10:40)
AI helpful use cases. (14:00)
What is his approach to innovation vs. following a playbook at Dock? (17:34)
The importance of doing things that scale and are sustainable. (20:20)
How does Eric operationalize content practices? (22:29)
How to determine tasks worth automating. (25:49)
Eric’s journey from the linguistics PHD path to content marketing. (30:16)
In this episode of the Remote Work Tribe podcast, we chat with Bernard Huang, Founder of Clearscope. We discuss the evolution of SEO, the importance of understanding Google’s agenda, how copy-cat content is a nuanced dilemma, the underrated importance of content positioning, and more.
Episode timestamps:
How has SEO evolved in the last five years? (1:08)
How has this SEO evolution had an impact on Clearscope? (4:14)
Copy-cat content and what Clearscope about it. (10:11)
Content positioning and how underrated it is is in the SEO space. (17:08)
In this episode of the Remote Work Tribe podcast, we chat with Ben Taylor, a YouTuber most commonly known as Pleasant Green. We discuss how he produces videos, the processes he has in place to find inspiration, other creators he looks up to and includes in his creative work, creating a team, and much more.
Episode timestamps:
Ben’s initial idea for the YouTube channel. (0:50)
How does he come up with ideas for new content? (2:25)
What’s his favorite video on his channel? (3:20)
How does Ben organize his production process? (4:30)
Working with collaborators, freelancers, and researchers. (6:05)
The process of moving from solo creator to working with a team. (7:10)
Feedback processes and how to delegate more effectively and build trust. (8:55)
What is Ben’s background? (11:11)
What was his initial journey with Pleasant Green, and where did the name come from? (12:25)
Titles and thumbnails on YouTube. (13:30)
Tools to help him with SEO, titles, and thumbnails. (15:00)
What are pig butchering scams, and why are they such a problem today? (16:32)
Creators that he has learned from and admires. (18:17)
Additional resources when it comes to learning how to tell great stories. (19:42)
In this episode of the Remote Work Tribe podcast, we chat with William Chia, VP of Marketing at Styra. We discuss ABM marketing, navigating organizational change at scale, the importance of company retreats and unstructured time, showing up candidly to build connections with your team, and more.
Episode timestamps:
Interesting projects William is working on these days. (0:35)
Moving from a lead model to an ABM model. (1:25)
How does he influence accounts using ABM tactics at Fortune 100 companies? (2:55)
The process of aligning teams and departments behind ABM. (7:45)
How much time did William spend building his social capital? (11:35)
How can we influence change by building social capital? (12:45)
What does William do at a company all hands (retreat) to nurture relationships with his team? (16:20)
How to ensure team building exercises are effective and engaging. (19:40)
How long should company retreats be, and how much structure and unstructured time should be allocated? (22:56)
How to continue building remote collaboration across multiple time zones in remote settings? (25:15)
The balance between transparency and oversharing. (29:29)
In this episode of the Remote Work Tribe podcast, we chat with Chris Mercer, Co-Founder at ProfitSchool, MeasurementMarketing.io, and MeasureSummit. We discuss management strategies and systems, the importance of understanding capacities and capabilities, being open to the possibility of being wrong, and much more.
Episode timestamps:
Interesting projects Mercer is working on. (0:40)
Intro to Traction and why it did not work for Mercer. (2:10)
Other systems Mercer tried that did not work. (4:39)
What does Mercer´s team look like today, and what are some of the changes he went through when changing management style? (9:15)
How does Mercer think about adding new people to the team? (11:15)
Prioritizing what to do first as an entrepreneur building a company. (18:35)
How can collaboration be ensured (meetings, async, etc.)? (21:50)
What mindset shifts did Mercer go through to focus on working on the business? (27:43)
The importance of self-awareness as a founder. (33:35)
The Remote Work Tribe Podcast: AI Use Cases With Brian Casel and Matt Pritchett
00:51:28
In this episode of the Remote Work Tribe podcast, we chat with Brian Casel and Matt Pritchett about AI use cases, challenges, and opportunities. We discuss current ways to use AI to optimize your work, tasks where AI does not produce great quality answers, the nature of AI as a helper rather than a human replacement, potential future scenarios, and more.
Episode timestamps:
How are Brian and Matt using AI today? (3:36)
What are some of the limitations of AI (Brian)? (8:50)
What are some of the limitations of AI (Matt)? (12:41)
AI hallucinates. What can you do to make sure you improve output quality? (17:50)
Over-automating or over-optimizing can be a problem (Brian) (23:41)
Over-automating or over-optimizing can be a problem (Matt) (27:58)
The importance of thinking and keeping your voice when using AI. (36:21)
Exciting scenarios around the future of AI? (38:57)
In this episode of the Remote Work Tribe podcast, we chat with Carrie Kerpen, Founder of The Whisper Group. We discuss remote culture, agency culture, moving from in-person to remote, selling an agency, and more.
Episode timestamps:
Interesting projects Carrie is working on. (1:30)
How did Carrie know she was ready to sell her agency? (2:53)
The impact of the pandemic on her decision to sell the agency. (4:52)
Moving from in-person to remote overnight. (6:47)
Processes that continued after going remote. (10:31)
How did she communicate to her team she was selling the agency? (12:26)
Earnout and the transition from business owner to employee? (16:16)
What did she do the first few months of the earnout to make the transition smoother? (18:10)
How was the process of acquiring another agency? (21:05)
Things she learned from evaluating multiple digital agencies. (22:11)
Intangible traits that agency owners may overlook that facilitate selling an agency. (23:06)
Effects of the earnout on culture. (24:38)
How confident was Carrie in leaving the company after the earnout? (25:35)
Was burnout a determinant factor for selling it? (27:01)
In this episode of the Remote Work Tribe podcast, we chat with Chris Cunningham, Founding Member of ClickUp and Head of Social Marketing. We discuss social media processes, building a culture of experimentation, supporting your team, why copying your competitors may not be a good idea, and more.
Episode timestamps:
How did Chris stumble onto TikTok? (0:45)
Was there any internal resistance to going on TikTok? (2:33)
Principles to create content that stands out. (4:50)
TikTok as a testing ground. (6:30)
Why TikTok’s algorithm feels easier to crack. (7:39)
What do marketers get wrong when creating content? (8:53)
The importance of a culture of experimentation. (11:28)
What is it like being a founder of a unicorn company? (12:50)
Transitioning from sales to marketing. (15:42)
Who does Chris follow to learn about marketing? (19:31)
Where does Chris think Social Media Marketing is going? (21:32)
How does Chris find talent early? (22:51)
How can you tell if a person is a rising star on social media? (24:27)
Creator burnout, and what does Chris do to avoid it? (26:00)
In this episode of the Remote Work Tribe podcast, we chat with Tom Shapiro, founder and CEO at Stratabeat, Inc. We discuss hiring best practices, how to set up systems and find the right people for your business, the importance of testing, mindset shifts to grow your agency, and more.
Episode timestamps:
How did Tom start his company? (1:00)
Growing Stratabeat and his process to make those first hires. (2:20)
Why did he hire an account manager first, and how did he help this employee succeed? (5:28)
How did Tom set up systems and improve documentation? (8:03)
How does Tom find the right people for his business? (10:13)
Three-hour testing and assessing cultural fit. (14:05)
Mindset shifts Tom has gone through by growing his business. (19:48)
How did he transition out of day-to-day work? (21:42)
How does Tom write books on top of running his agency? (23:46)
How long does it take to go from a book idea to getting it live? (27:22)
The Remote Work Tribe Podcast: Andy Crestodina AI Use Cases
00:38:39
In this episode of the Remote Work Tribe podcast, we chat with Andy Crestodina, Chief Marketing Officer and Co-Founder at Orbit Media Studios. We discuss his views on using AI efficiently, the processes he has built around new technologies, and practical AI applications to improve your content strategy.
Episode timestamps:
How does Andy approach AI at a high level? (1:00)
Using personas with AI. (3:12)
Using examples to prompt AI and improve its output. (4:36)
Is Andy worried about biasing AI or getting incorrect results? (7:42)
Getting over imposter syndrome and using AI to augment your confidence. (9:57)
How to escape the shiny object syndrome. (11:37)
Improving thought leadership content strategies. (13:56)
Why AI is a tool that can’t replace you. (17:45)
How do we influence thought leadership and research instead of content volume? (20:00)
In this episode of the Remote Work Tribe podcast, we chat with Jon Steiert, Senior Content Marketing Manager at NetLine. We discuss the importance of doing original and in-depth research, the effort it takes to create such content, content marketing trends, his views on using AI, and more.
Episode timestamps:
Where does Jon see the content marketing industry heading? (0:30)
What is the difference and balance between short form vs in-depth content? (3:50)
What does it take to create an in-depth report? (7:36)
How do you start researching when there’s no buy-in from the top? (14:54)
Team structure at NetLine. (18:09)
Content marketing trends. (21:44)
Jon’s personal view on AI and what he uses it for. (24:25)
What scares Jon regarding AI and the importance of authenticity? (25:54)
The Remote Work Tribe Podcast: Jessica Malnik on Website Redesign
00:27:05
In this episode of the Remote Work Tribe podcast, Jessica Malnik, founder of The Remote Work Tribe Podcast and JM Content Group, shares her tips on revamping a website. We discuss her general approach to the process, the importance of strategy and alignment, how to ensure your redesign works, and more.
Episode timestamps:
What’s Jessica’s approach for a website redesign/revamp? (0:50)
The importance of having clear timelines. (2:30)
What does a creative brief look like? (4:03)
What is the importance of having a clear strategy for a website revamp? (5:24)
How important is research for a website redesign? (7:52)
The difference between positioning and messaging. (9:00)
How to make sure your redesign works? (10:35)
Collaboration in a site rebrand. (12:50)
Design and messaging go hand in hand. (13:40)
Additional tips to keep in mind when redesigning your website. (15:28)
The importance of a sparring partner. (17:08)
What are some red flags or mistakes when approaching this process? (18:40)
In this episode of the Remote Work Tribe podcast, we chat with Sandra Rand, VP of Marketing at Ready Set. We discuss the importance of having strong operations from the beginning, balancing trying new tools and sticking to a plan, using AI to repurpose content, and more.
Episode timestamps:
The most exciting project Sandra is working on at the moment. (0:32)
What is the team structure at Ready Set? (3:10)
The importance of prioritizing ops early. (5:32)
The difference between project management and operations roles. (7:48)
Trades Sandra looks for when hiring ops and project management roles (9:00)
Can a PM grow into an Ops role? (12:20)
How to figure out what goals to focus on and what to prioritize? (14:30)
Using AI to repurpose content. (17:14)
Using AI for ops. (20:33)
When should you invest in a process, a tool, or new hires? (23:00)
Balancing testing new tools vs. doing the things that need to happen. (25:48)
In this episode of the Remote Work Tribe podcast, we chat with Sam Kuehnle, VP of Marketing at Loxo. We discuss the importance of communication in remote teams, how to empower teams to do their best work, providing feedback, working with a team with a growth mindset, and more.
Episode timestamps:
The most exciting project Sam is working on at the moment. (0:49)
How does he think about empowering his team and prioritizing work? (2:49)
The importance of communicating well in a remote setting. (5:32)
Balancing workloads and comms with your direct report. (6:50)
What does he look for when hiring new team members? (9:11)
Questions to determine if a candidate has a growth mindset and is a good communicator? (11:20)
What are some green flags when hiring new team members? (14:08)
The impact of being an athlete for Sam. (16:23)
How to deliver feedback constructively? (18:03)
What does Sam think about burnout, and what is his approach to tackling it? (20:48)
The link between having a growth mindset and being predisposed to burnout. (25:02)
In this episode of the Remote Work Tribe podcast, we chat with Mariya Delano, Founder and CEO of Kalyna Marketing. We discuss the importance of balancing authenticity with being a professional, how to post on social media, hiring, the importance of a growth mindset, and more.
Episode timestamps:
How do you balance being yourself vs. still delivering value to clients? (0:39)
What led Mariya to consider she was oversharing, and what did she do differently afterward? (5:17)
Her tactical approach to posting on social media. (7:56)
What was it like to hire a team? (10:17)
What did she learn from her hiring journey? (13:12)
How did her subsequent rounds of hiring evolve? (16:31)
What are the traits she looks for in the interview process? (18:46)
The importance of a growth mindset. (23:29)
Grabbing attention is the job of a marketer. (26:28)
In this episode of the Remote Work Tribe podcast, we chat with Sarah Hart, Founder of Hart & Co. We discuss how to find the right people for your team, the importance of having clear expectations from your team, maternity leave and running a business, async culture, and more.
Episode Timestamps:
When did Sarah know she had to build a team? (0:33)
What traits did she look for when making her first hire? (2:11)
The importance of working with referrals. (3:01)
Team structure and how to think about expanding the team. (3:33)
Green flags when hiring. (4:44)
Red flags when hiring. (5:39)
The importance of knowing what you expect from your team. (6:45)
Knowing what she knows today, what would she do differently when hiring? (7:56)
How did she keep the business running during maternity leave? (9:05)
Coming back to work after maternity leave. (11:48)
Retainers and waitlists to run an agency. (13:08)
Balancing a calm business with a desire to grow the business. (16:55)
What did Sarah stop doing to run a business that adapts to her preferences? (19:34)
In this episode of the Remote Work Tribe podcast, we chat with Noel Andrews, CEO at JobRack. We talk about the evolution of the job market with AI, how to use new technologies to improve hiring, creating job pots that are engaging and connect with the right type of talent, the importance of testing, and more.
Episode Timestamps:
Interesting ways candidates use AI when applying for jobs. (0:40)
Why would a candidate pretend to be someone else to land a job? (2:00)
How does Noel as an employer help clients navigate AI hiring processes? (3:03)
How to create job posts that encourage applicants to use AI in a way that adds value? (5:28)
How does Noel make sure he does not introduce bias into the hiring process? (8:54)
Using AI to add value to your business and hiring. (11:02)
What does the hiring process look like to ensure all candidates are evaluated fairly? (14:48)
The importance of hiring for attitude and how to ensure new hires are successful. (16:49)
What do test projects look like and why do they matter? (19:38)
In this episode of the Remote Work Tribe podcast, we chat with Scott Brills, an International Entrepreneur and adventure Capitalist. We discuss his leadership style and multiple businesses' approach to life, what it takes to lead numerous teams, when to hire people to help you scale, and more.
Episode Timestamps:
How did he go into the tea-making business? (0:35)
How did he stumble into tea in general? (1:50)
How is his business, Asa Tea, going? (3:40)
Splitting time between multiple businesses successfully. (5:11)
Tips on how to harness split focus as a strength. (6:32)
Rabbit holes he has found that have massively helped him as an entrepreneur? (8:07)
What has Scott learned about hosting and organizing travel adventures? (10:23)
What do people who organize events usually get wrong? (12:54)
What makes a good host? (15:10)
How does he know when to hire and delegate? (19:14)
What skills did he look for when hiring? (22:19)
Did Scott go through mindset shifts when hiring? (25:21)
Would Scott do anything different in retrospect after so many years in business? (27:06)
Lightning round questions. (29:08)
We hope you enjoy it!
Links mentioned on the podcast
Pamoja Safaris (pamojasafaris.com): custom, private safari adventures and Kilimanjaro treks in East Africa.
In this episode of the Remote Work Tribe podcast, we chat with Trinity Nguyen, CMO at UserGems. We discuss the importance of using AI, staying on top of trends and use cases, hiring top performers and motivating them to do their best work, calculating risks to grow, and more.
Episode Timestamps:
Interesting projects Trinity is currently working on (0:44)
Trinity’s take on AI and the importance of being skeptical. (1:15)
How is she using AI agents internally? (2:52)
What is an AI agent? (4:10)
Helpful resources to learn more about AI and AI agents. (5:02)
AI use cases. (6:10)
Using AI as a thought partner. (8:39)
Advice on learning how to use AI. (10:06)
Balancing staying up to date and doing the right things. (12:45)
What does Trinity look for when hiring people? (15:40)
How to motivate your team to stay curious and deliver great work? (18:34)
Encouraging your team to take calculated risks. (21:53)
In this episode of the Remote Work Tribe podcast, we chat with Ryan Robinson, creator and founder of RightBlogger. We discuss the importance of prioritization, zooming out to gain perspective, finding your ideal process to create content, AI shaping the marketing industry's future, and more.
Episode Timestamps:
How does Ryan consistently create content? (0:59)
The importance of ruthless prioritization. (3:06)
An example of slowing down and gaining perspective. (6:01)
How did Ryan push himself to publish even if it isn’t 100%? (8:37)
How does Ryan see the industry evolving in the next three years? (11:15)
The problem of faceless AI video channels. (14:30)
Ryan’s process of creating videos. (16:00)
An example of his process starting with an audio note all the way to YouTube. (19:08)
Time spent doing videos at first vs. now. (21:41)
Getting started with video. (23:22)
The importance of free tools and how to build them. (28:07)
In this episode of the Remote Work Tribe podcast, we chat with Michele Hansen, Co-Founder of Geocodio and author of Deploy Empathy. We discuss her process for writing her book, her experience as a product person running interviews and its impact on her career, AI and customer research, and more.
Episode Timestamps:
What inspired Michele to write her book? (0:40)
How did Michele become an expert in customer research?. (5:33)
Where do technical founders go wrong when it comes to customer research? (9:21)
Are customer interviews more critical today with AI?. (12:15)
Can you do less customer research when we have AI tools? (14:21)
Can you talk to fewer customers and augment information with AI?. (17:45)
Knowing what she knows today, would Michele change anything about her book? (21:17)
Does her experience as an expat have an influence on her writing process? (24:15)
What were her most significant adjustments moving from the US to Denmark? (29:25)
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