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The HighLevel Experience (Vit Muller)

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16 Feb 2025Breaking the Time-for-Money Trap with Mike Cooch01:33:56

42 - Breaking the Time-for-Money Trap with Mike Cooch

In this insightful episode of the HighLevel Experience Podcast, host Vit Muller sits down with Mike Cooch, a leading HighLevel affiliate and entrepreneur, to discuss the journey from trading time for money to creating scalable, productized services. Mike shares his experiences from Silicon Valley, the challenges of service-based business models, and the transition to productized services. The conversation delves into pricing strategies, the importance of building scalable systems with HighLevel, and the mindset shifts necessary for agency owners to succeed in the digital landscape.

Special Offer 🤩📣

Mike Cooch is offering an exclusive bonus package for those who sign up for HighLevel through his referral link. This package includes access to his proven agency-building training and systems, designed to help you automate, sell, and deliver services at scale. By leveraging these resources, you can accelerate your agency's growth and profitability. To take advantage of this offer, visit

https://highlevelexperience.com/mike

About Mike Cooch

Mike Cooch is a serial entrepreneur, fast-growth CEO, and the founder of LVRG Ventures Inc., where he helps agencies, consultants, and business owners scale through productized services and recurring revenue models. With a track record of building and selling multiple businesses—including companies that made the INC 5000 list three times—Mike is passionate about helping entrepreneurs break free from the time-for-money trap.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:22] Mike shares his early experiences in Silicon Valley, the excitement around technology, and his entry into the service business.
  • [00:03:39] Discussion on the grind of hourly consulting, the limitations of traditional service models, and the decision to pursue an MBA.
  • [00:05:15] Mike explains the shift to productized services, the importance of scalable models, and lessons from successful small business service providers.
  • [00:13:39] Insights into effective pricing strategies, the importance of gross margins, and the challenges of selling to small businesses.
  • [00:18:03] The benefits of using HighLevel to create scalable, automated systems and the potential for niche-specific solutions.
  • [00:36:48] The fundamental mindset changes needed for agency owners to transition to selling systems as a service.
  • [00:46:10] The necessity of thorough documentation and organization when building and deploying snapshots to avoid scaling problems.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to

19 May 2024The VA Hub Pro Way: Elevating Agencies with Skilled Virtual Assistant01:25:01

13 - The VA Hub Pro Way: Elevating Agencies with Skilled Virtual Assistant

Welcome to another thrilling episode of the HighLevel Experience Podcast! Today, hosts Andrew Kamide and Vit Muller welcome Joel Keddie and Lawrence Wong, the dynamic founders of VA Hub Pro. Their agency is renowned for providing top-tier GHL experts who help elevate GHL agency owners.

In this episode, Joel and Lawrence offer invaluable insights into the world of virtual assistants. They discuss the innovative solutions VA Hub Pro offers to tackle common challenges faced by agency owners, providing practical tips for enhancing virtual team management and efficiency.

The conversation covers how top-tier virtual assistant support can enhance GHL agency operations, the critical role of VAs in agency growth, and the strategic introduction of an Account Manager role to minimize client churn. It emphasizes the importance of working 'with' clients to foster trust and partnership.

Additionally, the discussion delves into practical aspects of integrating a task management system tailored for GHL agencies, leveraging GHL plugins for efficient coordination between clients and VA teams.

For more information about VA Hub Pro and their services, visit VA Hub Pro's website.

About Joel Keddie and Lawrence Wong

Joel and Lawrence started their journey together in the agency world over four years ago, gaining invaluable experience working with virtual assistants. Their struggles to find trustworthy and competent help led them to establish VA Hub PRO last year—a VA agency tailored specifically for GoHighLevel agency owners. Their agency provides highly skilled GHL experts capable of handling a wide range of tasks, from automations and workflows to integrations, landing pages, and funnels.

What sets VA Hub PRO apart is its founders' deep understanding of the agency owner's needs, cultivated through their firsthand experiences of the challenges and pitfalls in hiring virtual assistants. Their motto, "working with you, not for you," encapsulates their commitment to aligning the goals of their VAs with those of the business owners they support, ensuring a synergy that drives mutual growth and success.

With their agency, Joel and Lawrence not only deliver exceptional service but also focus on nurturing the overall relationship between business owners and their virtual staff. This approach not only enhances productivity but also fosters a collaborative environment where both parties thrive together.

Special Offer

No Onboarding Fee ($297 Discount) when hiring your next VA from VA Hub Pro. For more information about VA Hub Pro and their services, visit VA Hub Pro's website.

Highlights:

Key points we talked about in this pilot episode!

  • 00:00 Introduction to VA Hub Pro: Elevating GHL Agency Owners
  • 00:58 The Challenges of Finding Reliable Virtual Assistants
  • 02:21 Cultural Differences and Expectations in Hiring VAs
  • 06:08 Creating Effective SOPs and Leveraging Technology for Efficiency
  • 10:48 Navigating the Growth and Challenges of the VA Industry
  • 28:10 Securing Client Accounts and Building Trust with Remote Teams
  • 37:05 Diving Deep into HIPAA Compliance and Challenges
  • 40:45 Exploring the Complexities of Virtual Assistants (VAs) in Agencies
  • 50:50 The Secret Weapon for Agency Growth: Account Managers
  • 55:48 Navigating the World of HighLevel and VA Services
  • 01:14:24 Wrapping Up: The Importance of Building a Team

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

27 Aug 2024Mastering Personalized Marketing Strategies with Heather Remec01:14:44

20 - Mastering Personalized Marketing Strategies with Heather Remec

In this enlightening episode, Vit Muller sits down with Heather Remec, a seasoned digital marketing expert and owner of Sales Song Studio. Heather shares her inspiring journey from working in the Fortune 500 space to becoming a powerhouse in the digital marketing community. She delves into the story behind her company's unique name, her seven-step process for client success, and the power of identity in marketing. Heather also discusses the importance of leadership, team management, and how she integrates psychology into her business strategies. This episode is packed with valuable insights on customizing marketing efforts, building strong client relationships, and leveraging tools like HighLevel for ultimate business success.

Key Takeaways:

  • The Story Behind Sales Song Studio: Heather shares the evolution of her business name and the importance of aligning branding with the core message.
  • Seven-Step Process: Heather breaks down her customized lead generation and marketing automation process that drives significant client growth.
  • Leadership & Team Management: Insights into how Heather empowers her team, retains talent, and fosters a positive work environment.
  • Marketing and Sales Synergy: The importance of aligning marketing with sales to ensure seamless client experiences and higher conversions.
  • HighLevel Platform: Heather discusses her favorite features of HighLevel and how it enhances her agency’s operations.

Quote of the Episode: "Good marketing leads to easy sales; good sales and getting that information on the sales calls lead to good marketing." — Heather Remec [00:38:00]

Free Gift from Heather 🤩📣

Visit highlevelexperience.com/HeatherRemec to access Heather’s free resource on creating impactful testimonials and case studies. Don’t miss this chance to enhance your marketing strategies with expert insights!

About GUESTNAME

Heather Remec is a dynamic digital marketing expert and the owner of Sales Song Studio. With over a decade of experience, including time in the Fortune 500 space, Heather specializes in customized lead generation, sales processes, and marketing automation. She has successfully built and managed highly profitable launches for online service-based businesses, authors, coaches, and consultants. Passionate about helping visionary entrepreneurs escape marketing mediocrity, Heather is also a sought-after marketing consultant and fractional Chief Marketing Officer. When she's not driving business growth, she enjoys fitness workouts and supporting small businesses in Atlanta.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:00:00] Introduction and Guest Welcome
  • [00:01:00] Heather’s Background and Business Journey
  • [00:01:28] The Story Behind 'Sales Song'
  • [00:03:27] Heather’s Seven-Step Process
  • [00:06:00] Customization and Client Interaction
  • [00:09:06] Double Diamond Concept in Business
  • [00:12:00] Leadership and Team Management
  • [00:20:56] Corporate Experience vs. Entrepreneurship
  • [00:28:25] HighLevel Platform Discussion
  • [00:32:38] The Power of Challenges in Marketing
  • [00:42:00] Outbound Marketing Strategies
  • [00:47:00] Leveraging HighLevel Features

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

24 Mar 2024Unveiling the Future: Quinton Newman on Revolutionizing Business with AI01:21:31

8 - Unveiling the Future: Quinton Newman on Revolutionizing Business with AI

Welcome to a groundbreaking episode of the HighLevel Experience Podcast, where we dive deep into the transformative power of artificial intelligence in the business world. Our guest today, Quinton Newman, the brilliant mind behind Capri AI, shares his insights on how conversational AI is reshaping customer engagement, booking appointments, and revolutionizing customer support.

In This Episode, You’ll Learn About:

  • The Genesis of Capri AI: Discover the story behind the creation of Capri AI and how Quinton Newman's vision is transforming businesses with AI-driven conversational assistants.
  • The Power of Conversational AI: Quinton discusses the evolution of chatbots, from basic query-response systems to sophisticated AI-driven assistants that understand and anticipate customer needs.
  • Navigating AI Integration: Learn about the challenges businesses face when integrating AI into their operations and how Quinton's DAS community is helping companies navigate these complexities.
  • Future Trends in AI: Quinton shares his predictions for the future of AI in business, including the role of natural language processing, the impact of generative AI, and the evolving landscape of AI technologies.
  • Personal Journey and Insights: Get a glimpse into Quinton's journey from running a dental marketing agency to becoming an AI innovator, along with the challenges and successes he's faced along the way.
  • The Role of Big Tech in AI Development: A discussion on the contributions of companies like Google and IBM in the field of AI and how their work has paved the way for new developments in natural language processing and conversational AI.
  • Building a Business on AI: Insights into the entrepreneurial side of AI, from developing AI solutions to navigating the competitive landscape of tech startups

About Quinton Newman

Quinton Newman, Founder of Capri AI, is a trailblazer in digital marketing and AI innovation, dedicated to leveraging technology for enhancing business operations and customer experiences.

Highlights:

Key points we talked about in this pilot episode!

  • 01:25 Diving Deep into AI Conversations
  • 02:24 The Evolution of Chatbots and AI
  • 04:33 Exploring the Giants of AI Development
  • 08:59 The Future of AI: Generative Models and Beyond
  • 09:33 Personal Connections and AI Development Insights
  • 11:02 The Revolutionary Capri AI Platform
  • 12:38 Discussing AI Model Comparisons and Industry Impact
  • 29:36 Reflecting on AI Adoption and Future Prospects
  • 36:59 The Evolution of Language Models and Google's Missed Opportunity
  • 37:33 The Rise of GPT and the Shift in Google's Focus
  • 38:52 Google's Strategic Decisions and the Impact of Google Plus
  • 39:18 OpenAI's Bold Moves and Google Cloud's Development
  • 40:51 Exploring AWS's Role in AI and the Future of Computing Hardware
  • 44:21 The Potential of New Chip Technologies and Google's Position
  • 46:00 The Geek Out Segment: The Good, The Bad, and The Ugly of AI
  • 47:06 High Level's AI and the Future of Conversational AI
  • 59:21 Closing Thoughts and Future Directions

You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here

Thanks for tuning in to our pilot episode. We'll catch you in the next one!

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the...

13 Nov 2024Niche Down to Scale Up: Zach Brick on Mastering Med Spa Marketing01:19:03

31 - Niche Down to Scale Up: Zach Brick on Mastering Med Spa Marketing

In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Zach Brick, the founder of Pulse Marketing Solutions. With a rich background in the auto industry, Zach transitioned from a sales director role at a Cadillac dealership to launching his own marketing agency. His agency focuses on helping local health and wellness businesses scale through custom websites, paid campaigns, and CRM systems. Zach has also created a CRM brand specifically for the med spa industry called MedSpaTools, leveraging the HighLevel platform. Throughout the episode, Zach shares his journey, insights on niching down, and how he's successfully integrated HighLevel into his agency's offerings.

Key Talking Points:

  • Zach's transition from a corporate role in the auto industry to founding Pulse Marketing Solutions.
  • The importance of niching down and focusing on a specific industry for agency success.
  • How Zach discovered HighLevel and the impact it had on his business operations.
  • The development of MedSpaTools, a CRM solution tailored for the med spa industry.
  • Strategies for bundling HighLevel with other services to create a comprehensive offering for clients.
  • The significance of building strong client relationships and understanding their pain points.
  • Insights into Google Ads management and targeting specific services within the med spa niche.
  • The role of automation and AI in streamlining agency processes and improving client retention.

Special Offer 🤩📣

For med spa owners looking to enhance their marketing efforts, Zach is offering a comprehensive CRM solution through MedSpaTools. This platform includes pre-built products, calendars, and nurture sequences designed to streamline operations and improve client engagement. To learn more and get started, visit https://highlevelexperience.com/medspatools

About Zach

Zach Brick is the founder of Pulse Marketing Solutions, an agency dedicated to helping health and wellness businesses grow through strategic marketing and sales automation. With over 15 years of experience in the auto industry, Zach has successfully transitioned to the digital marketing space, creating tailored solutions for the med spa industry with his brand MedSpaTools.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 1. Introduction to Zach Brick and Pulse Marketing Solutions [00:00:04] - Vit Muller introduces Zach Brick, highlighting his transition from the auto industry to founding Pulse Marketing Solutions, and his success with HighLevel in the med spa niche.
  • 2. The Journey from Auto Industry to Marketing Agency [00:03:18] - Zach shares his background in the auto industry, the decision to leave a cushy job, and the challenges of starting a generalist agency before finding his niche.
  • 3. Discovering HighLevel and the Importance of Niching Down [00:06:18] - Zach discusses how he discovered HighLevel, the impact it had on his business, and the realization that focusing on a specific niche was crucial for success.
  • 4. Building MedSpaTools and Leveraging HighLevel [00:10:49] - Zach explains how he developed MedSpaTools, a CRM solution for med spas, and the benefits of using HighLevel to streamline operations and improve client engagement.
  • 5. The Power of Google Ads and Intent Marketing [00:28:26] - Zach delves into his expertise in Google Ads management, the importance of targeting specific services within the med spa niche, and strategies for effective intent marketing.
  • 6. Bundling Services and Software for Client Retention [00:36:17] -...
26 Jan 2024Introduction to the podcast00:19:43

Introduction to the podcast

Hey there listener!

I'm Vit Muller from vitmuller.com and together with my co-host Andrew Kamide from chathq.io , we're thrilled to kick off something new and exciting, The High Level™ Experience Podcast.

We're diving into the world of High Level™ success, and we can't wait to share inspiring stories, strategies, and tools with all of you.

But first a little backstory how this podcast idea came about:

It all started when Andrew and I met at a High Level™ event, the all too famous "Level Up Summit" in Dallas on November 2023. We hit it off over some drinks, discussed our love for High Level, podcasts like Joe Rogan's and Lenny Rachitsky's, and decided, "Why not create our own podcast focused on High Level™?"

So, here we are, just 2 months after that chance meeting, recording our pilot episode.

And today, in this pilot episode, we'll give you a sneak peek of what to expect from The High Level™ Experience Podcast.

We've got a fantastic lineup for you, including guest interviews, the latest High Level™ updates, and our "Move the Needle" segment to help you level up your High Level™ game.

As well as a "Three Quick Impact Stories" segment, where we'll showcase the incredible work High Level™ agencies are doing.

So, join us every week as we disrupt the status quo and share valuable insights to help you succeed with High Level™.

Highlights:

Key points we talked about in this pilot episode!

  • 00:00 Introduction and Kickoff
  • 00:08 The Birth of High Level™ Experience
  • 00:50 Inspiration from Other Podcasts
  • 01:45 The Pilot Episode and What to Expect
  • 09:21 The Weekly Geek Out Segment
  • 09:49 Move the Needle Segment
  • 10:28 Three Quick Impact Stories Segment
  • 13:06 How to Get Involved
  • 14:11 Conclusion and Farewell

You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here

Thanks for tuning in to our pilot episode. We'll catch you in the next one!

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS...

07 Apr 2024Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable01:29:33

10 - Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable

In this insightful session, we dive deep into the world of digital agency SaaS support with none other than Ryan O'Connor, the visionary founder and CEO of Growthable. Discover how Ryan's innovative platform is transforming the way SaaS agencies leverage go HighLevel, empowering them to excel in the competitive digital landscape.

Key Highlights:

  • Introduction to Ryan O'Connor and Growthable (00:00:06): Learn about Ryan's journey to revolutionizing agency support with his unique platform that offers comprehensive solutions including unlimited support, comprehensive onboarding, live chat, guided tours, and educational content.
  • The Genesis of Growthable (00:05:55): Ryan shares his transition from running an outbound agency to pioneering in the HighLevel support space, driven by a passion for the platform's capabilities and a desire to immerse himself in its ecosystem.
  • Global Talent and Educational Content (00:01:11): Explore Ryan's strategy for tapping into the global talent pool, shifting geographically to harness skilled professionals across different regions, and the surprising role his educational content played in training agencies worldwide.
  • Empowering Agencies with Tailored Support (00:20:24): Ryan discusses how Growthable tailors its support to meet the specific needs of agencies, from those just starting out to established entities managing thousands of sub-accounts.
  • The Impact of Effective Support on Agency Growth (00:40:23): Listen to real success stories of how agencies have leveraged Growthable's support to significantly enhance their growth and efficiency.
  • SaaS Agency Growth: Moving the Needle (00:51:22): Ryan and the hosts delve into strategies that truly move the needle for SaaS businesses, highlighting the importance of niche specialization and the power of being a subject matter expert.
  • The Beef Segment (01:06:40): Dive into the podcast's signature segment where Ryan shares his "beef" with the lack of agency-level workflow builders in HighLevel, sparking a discussion on potential improvements.

Please Upvote:


About Ryan O'Connor

Ryan O'Connor's entrepreneurial journey is marked by his creation of growthable, a company that stands as a testament to his belief in the transformative power of GoHighLevel. Recognizing the challenges agencies face, Ryan set out to offer an unparalleled level of support and resources, tailored specifically to the needs of HighLevel users. His company provides white-label support, onboarding, live chat, guided tours, educational content, and an extensive knowledge base, serving hundreds of agencies across the globe.

Special Offer

Exclusive Offer for Our Listeners: Ryan has generously provided an exclusive deal for HighLevel Experience listeners. Use the coupon code HLXP at checkout for a 20% discount on Growthable's Pro Plan. Dive into a world where agency support is not just about solving problems but empowering growth.

Highlights:

Key points we talked about in this pilot episode!

  • 01:11 Exploring Global Talent and the Impact of Educational Content
  • 05:55 Ryan's Journey from Agency Owner to HighLevel Support Pioneer
  • 20:24 The Evolution of Agency Support and Onboarding with Growthable
  • 31:40 The Scalability and Efficiency of Growthable's...
08 Apr 2025How to Create Personalized GHL Training Videos at Scale Using AI Avatars01:06:29

48 - How to Create Personalized GHL Training Videos at Scale Using AI Avatars

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Orien Daly, the founder of GHL University. Orien is a trailblazer in the SaaS community, dedicated to empowering agencies and SaaS entrepreneurs to maximize their use of the HighLevel platform. Throughout the episode, Orien shares his journey from frustration to innovation, detailing how GHL University came to be and the transformative impact it has on HighLevel users.

Special Offer 🤩📣

Listeners can access a special offer from Orien Daly by visiting highlevelexperience.com/ghluniversity This offer includes access to free onboarding videos and a chance to explore the full range of resources available at GHL University. For a limited time, the first 10 sign-ups through this link can avail of a lifetime deal at a discounted rate.

About GUESTNAME

Orien Daly is the founder of GHL University, a platform dedicated to empowering HighLevel users through comprehensive training and resources. With a background in working with numerous agencies, Orien has a deep understanding of the challenges faced by SaaS entrepreneurs and is committed to providing innovative solutions to help them succeed.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:00:45] Inspiration Behind GHL University - Orien shares the frustration that led to the creation of GHL University and how it transforms user engagement with HighLevel.
  • 👉 [00:01:31] Challenges and Solutions in SaaS - Discussion on the lack of resources for HighLevel users and the development of instructional videos to aid customers.
  • 👉 [00:02:32] Leveraging AI for Business Growth - Orien explains the use of AI avatars in training videos, providing a unique leverage point for agencies.
  • 👉 [00:03:01] Insights from Working with Agencies - Vit and Orien discuss the value of conversations with agency owners and the common pain points they face.
  • 👉 [00:07:44] The Future of AI in Business - Exploration of AI's potential impact on business and the importance of staying ahead in the technological landscape.
  • 👉 [00:10:38] Commitment and Focus in Business - Orien shares personal stories about commitment, focus, and the journey to success in the SaaS industry.
  • 👉 [00:34:11] Diving into GHL Setup - Detailed discussion on setting up HighLevel correctly, including onboarding and email best practices.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse

06 Nov 2024Unlocking SaaS Success: Matt Deseno on Building and Selling HighLevel Agencies01:21:51

30 - Unlocking SaaS Success: Matt Deseno on Building and Selling HighLevel Agencies

In this engaging episode of the HighLevel Experience Podcast, Vit welcomes Matt Deseno, co-founder of HL Pro Tools, to discuss his journey in the SaaS world, the inception of HL Pro Tools, and his experiences with HighLevel. Matt shares his insights on scaling a SaaS agency, the importance of preparation, and how he successfully sold a white-label HighLevel account. The conversation delves into personal stories, entrepreneurial challenges, and the balance between business success and family life.

Special Offer 🤩📣

Matt announces a special offer for listeners: Access to a full teardown of his process for selling a white-label SaaS agency to private equity. Don't miss out on the opportunity to learn from Matt's experience and gain valuable insights into building and scaling a successful SaaS business. Visit highlevelexperience.com/hlprotools to access the special offer and enhance your HighLevel Agency's performance with HL Pro Tools.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:14] The Importance of Preparation - Vit discusses the "Five Ps" rule: Prior Preparation Prevents Poor Performance, emphasizing the value of preparation in delivering quality content and engaging conversations.
  • [00:02:37] The Birth of HL Pro Tools - Matt shares the story behind the creation of HL Pro Tools, detailing the initial vision, challenges faced, and the role of his team in the venture's success.
  • [00:05:31] Challenges and Triumphs During COVID-19 - Matt recounts personal and professional challenges during the COVID-19 pandemic, including the premature birth of his son and financial hurdles, and how these experiences shaped his business strategies.
  • [00:20:56] The Birth of Zappy Chat - Matt discusses the development of Zappy Chat, an innovative solution for conversational appointment booking, and how it emerged from solving internal challenges.
  • [00:22:00] Entrepreneurial Insights and Advice - Matt offers valuable advice for aspiring SaaS entrepreneurs, emphasizing the importance of solving problems, delivering value, and the concept of selling "sawdust."
  • [00:26:00] The Power of Over-Delivering - Matt explains the strategy of over-delivering to customers and how it creates a competitive advantage, using examples from his own business practices.
  • [01:00:00] The Beef Segment - Matt shares his "beef" with HighLevel, focusing on the naming conventions of custom values and fields, and discusses potential improvements for clarity and functionality.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find.

11 Dec 2024From Parking Lot Deals to Digital Success: Rahul Alim's Journey01:27:08

34 - From Parking Lot Deals to Digital Success: Rahul Alim's Journey

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Rahul Alim, a digital marketing expert and founder of Custom Creatives. With over 16 years in the industry, Rahul shares his journey from leaving a high-paying job to building a successful digital agency. The conversation delves into Rahul's innovative strategies, including the game-changing Follow Up Monster system, and his insights on leveraging AI in business operations. Rahul also discusses the evolution of digital marketing and the importance of client retention.

Special Offer 🤩📣

Join Rahul Alim, founder of Custom Creatives, as he shares his groundbreaking strategies for leveraging AI and digital marketing to elevate your agency's success. With over 16 years of experience, Rahul has helped countless businesses turn clicks into loyal customers. Now, he's offering you an exclusive opportunity to access his proven methods and tools. Don't miss out on this chance to learn from the best and take your agency to new heights. Click here to learn more about his offer.

About Rahul Alim

Rahul is the man behind the Marketing Agency, Custom Creatives. His Agency has worked with Realtor.com, Geico, Advertise.com, Reach Local and 100s of local businesses. He also coaches Digital Agency Owners on building 6-figure, sustainable agencies. His mission is to help Entrepreneurs get out of their own way by moving from an unsustainable “do it all“ mentality to building a rockstar team that gives them the ability to create an assembly line in their business to create growth and freedom in their business.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:00:00] Introduction and Guest Welcome - Vit Muller introduces Rahul Alim, highlighting his achievements in digital marketing and his agency, Custom Creatives
  • [00:01:06] Rahul's Entrepreneurial Journey - Rahul shares his transition from a high-paying job to starting his own agency, emphasizing the importance of patience and entrepreneurship.
  • [00:04:16] Daily Routine and Productivity - A glimpse into Rahul's daily routine, focusing on learning from others, maintaining energy, and managing his agency effectively.
  • [00:06:11] Evolution of Digital Marketing - Discussion on the changes in digital marketing over the years and the importance of adapting to new platforms and technologies.
  • [00:08:53] AI in Business Operations - Exploring the role of AI in business, its potential to transform operations, and practical advice for agency owners.
  • [00:14:47] Voice AI Implementation - Rahul explains how his agency uses voice AI to enhance customer engagement and streamline operations.
  • [00:17:25] Sales Strategies and Client Engagement - Insights into effective sales strategies, client retention, and the importance of investing in marketing.
  • [00:39:32] The Importance of Client Retention - The significance of maintaining client relationships and strategies for winning back clients to ensure long-term success.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer

15 Apr 2025How SaaS Agencies and Subject Matter Experts Can Co-Create Success01:16:58

49 - How SaaS Agencies and Subject Matter Experts Can Co-Create Success

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Tom Adam, a strategic partner in the martial arts club management space and founder of Curious Growth. Tom shares his inspiring journey of transforming his martial arts club into a thriving community and how he now helps other club owners break growth barriers using HighLevel. The conversation delves into the impact of the pandemic on martial arts clubs, the importance of leveraging technology for business growth, and the strategic use of HighLevel to streamline operations and enhance client experiences.

About Thomas Adam

Thomas Adam is a strategic partner in the martial arts club management space, a master of scaling businesses, and a true testament to the power of leveraging technology for business growth. After transforming his own martial arts club from a fledgling startup to a thriving community with over 300 members across two bustling locations, he didn’t stop there. Using GoHighLevel, he has carved a niche in helping other club owners smash through growth barriers and exceed the $500K revenue mark.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:00:52] Tom's Journey with Curious Growth - Tom shares his journey of starting Curious Growth, inspired by the pandemic, and his passion for continuous improvement and growth.
  • 👉 [00:01:12] Impact of the Pandemic on Martial Arts Clubs - Discussion on how the pandemic affected martial arts clubs and how Tom leveraged his media presence and mentorship to navigate challenges.
  • 👉 [00:03:25] Founding and Growing Berra Martial Arts - Tom recounts the story of founding Berra Martial Arts, growing it from a small startup to a thriving community, and the pivotal moments in its development.
  • 👉 [00:07:01] Leveraging Technology for Business Growth - Exploration of how Tom used HighLevel to enhance client experience, improve conversion rates, and achieve predictable revenue growth.
  • 👉 [00:11:34] The Double Diamond Approach - Introduction to the Double Diamond method for redesigning solutions and its application in business strategy and client interactions.
  • 👉 [00:23:56] Sales Strategies and Client Relationships - Insights into effective sales strategies, the importance of listening to clients, and building genuine connections for successful client relationships.
  • 👉 [00:28:30] Strategic Partnerships and Leveraging Synergies - Discussion on the power of strategic partnerships, leveraging synergies for business growth, and the collaborative efforts between Tom and Vit.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

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11 Feb 2024Secrets of Successful Business Automation with Tim Hyde01:50:08

3 - Secrets of Successful Business Automation with Tim Hyde

This episode hosts business growth and automation expert, Tim Hyde, and delves into the transformative potential of AI and automation in business growth. We discuss crucial role of strategic customer relationship management and the importance of creating deeper human connections for business success. The imperative of staying 'top of mind' with customers and the value of high-level automation and CRM platforms for enhancing operations is also stressed. We share insights into the power, challenges, and necessity of AI and timely transactional activities, discussing useful tools, resources, and books. And we also explore the idea of designing work around lifestyle, the freedom, and challenges of entrepreneurship, and setting up systematized businesses.

About Tim Hyde

At Win More Clients, Tim Hyde specializes in helping businesses not only increase their client base but also in refining their sales and marketing strategies to secure high-value clients. He understands the challenges businesses face in attracting clients and competing on price, and offers solutions to overcome these hurdles.

Tim's approach focuses on implementing a proven framework for growth, complemented by world-leading automation tools. This unique combination enables businesses to win the clients they deserve while enhancing their operational efficiency. His accomplishments include:

  • Re-engineering a HVAC company's customer journey, leading to a four-month advance booking and a price increase in a competitive market.
  • Assisting an IT Communications company in growing their base revenue by 51% and gross profit margin by 47% in less than a year.
  • Automating a client's customer outreach process, resulting in 49 appointments booked while the client was on a cruise without internet access.
  • Improving a medical imaging company's Net Promoter Score (NPS) by 62% through an automated referrer onboarding and outreach process.
  • Developing automated sales and marketing systems for a manufacturing client, enabling a 30% business growth in 12 months with half the staff.
  • Working with over 1000 businesses in 37 countries to automate their sales and marketing processes, saving countless hours in manual tasks.

Tim's insights are not just about business growth; they are about creating a balance where businesses can flourish without compromising the quality of life and freedom of their owners.

Highlights:

Key points we talked about in this pilot episode!

  • 00:55 Discussing the Role of AI in Business Growth
  • 02:08 Exploring the Guest's Background and Expertise
  • 03:33 Deep Dive into the Functionality of Chat HQ
  • 04:25 The Human Element in AI and Automation
  • 05:16 The Future of AI and Its Impact on Society
  • 06:14 The Intersection of AI and Customer Engagement
  • 07:05 The Role of AI in Predicting Customer Behavior
  • 07:51 The Challenges and Opportunities of AI in Business
  • 10:30 The Role of AI in Customer Service and Support
  • 13:15 The Future of AI in Marketing and Sales
  • 13:54 The Importance of Human Interaction in AI Implementation
  • 14:26 The Role of AI in Business Growth and Automation
  • 17:42 The Challenges of Scaling a Business with AI
  • 20:24 The Role of CRM Systems in Business Growth
  • 20:57 The Importance of Personalization in AI Implementation
  • 23:59 The Role of AI in Customer Relationship Management
  • 27:36 The Future of AI in Business and Marketing
  • 31:29 The Challenges of Implementing AI in Business
  • 35:02 The Role of AI in Customer Engagement and Retention
  • 38:54 The Future of AI in Business Growth and Automation
  • 50:43 The Power of Automation in Business
  • 51:40...
03 Mar 2024Unleashing Your Leadership Superpowers with AmyK Hutchens01:42:29

5 - Unleashing Your Leadership Superpowers with AmyK Hutchens

Welcome to Episode #5 of the High Level Experience Podcast, where we dive deep into the realms of leadership, innovation, and personal growth. In this episode, we're thrilled to host AmyK Hutchens, a renowned speaker, author, and business strategist with a knack for transforming the way leaders think and navigate the complexities of the business world.

About AMYK

AmyK Hutchens shares her invaluable insights on leveraging curiosity as a leadership tool, the transformative power of self-dialogue, and the art of innovative thinking to overcome challenges. Whether you're leading a team, running a business, or just looking to enhance your personal development, this episode is packed with actionable advice and profound wisdom to help you unlock your full potential.

AmyK's perspectives on leadership, curiosity, and the power of positive self-talk are not just transformative; they're essential for anyone looking to make a significant impact in their personal and professional lives. We hope you found this episode as enlightening and inspiring as we did.

Connect with AmyK:


Special Offer

Unlock the Magic of Communication with Magical Conversations!

Don't miss AmyK's exclusive offer for our listeners: a chance to join the Magical Conversations workshop at a special price. Aimed at empowering you to master difficult conversations in the workplace, whether it's dealing with conflict, negotiating raises, or navigating workplace challenges, this three-day experience is designed to equip you with over 20 "magical phrases" for more effective communication and leadership. Use promo code HighLevel100 to unlock this transformative workshop for just $97, a significant discount from the public price of $197. Click here to find out more

Highlights:

Key points we talked about in this pilot episode!

  • 02:29 Discussing the Importance of Conversations in Business
  • 03:51 The Role of Energy in Communication and Business
  • 04:57 The Challenges and Rewards of Entrepreneurship
  • 05:52 The Power of Positivity and Acceptance in Business
  • 07:27 The Impact of Personal Energy on Business Success
  • 09:31 The Importance of Fun and Passion in Business
  • 12:26 The Role of Self-Awareness and Intention in Business Success
  • 14:31 The Power of Authenticity and Connection in Business
  • 16:34 The Impact of Personal Growth on Business Success
  • 18:31 The Importance of Managing Energy in Business
  • 20:57 The Role of HighLevel in Business Growth
  • 23:14 The Power of Self-Awareness and Growth in Business
  • 25:17 The Impact of HighLevel on Personal and Business Success
  • 33:07 The Power of Choice in Business
  • 34:08 The...
04 Aug 2024From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story01:06:12

17 - From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story

In this episode, Vit Muller sits down with Beant Singh, the innovative CEO and founder of Extendly, a platform that’s transforming customer support for agencies. Beant shares his journey from aspiring entrepreneur to industry game-changer, and how Extendly is empowering agency owners to focus on their core strengths by providing seamless, integrated customer support within Go HighLevel.

Special Offer 🤩📣

Unlock Exceptional Customer Support for Your Agency with Extendly!

Extendly is offering 24/7 live chat support, specifically designed to boost your agency’s customer service. Their Support OS software includes self-onboarding, a comprehensive knowledge base, product wars, and customizable onboarding forms, all handled by a team fully trained on HighLevel. For more details please click here

About Beant

Beant Singh is the CEO and founder of Extendly, an innovative platform that revolutionizes customer support for agencies by integrating seamlessly with Go HighLevel. With a journey marked by personal challenges and transformative experiences, Beant has become a leading figure in the customer support solutions landscape. His mission is to empower agencies to achieve significant growth by providing exceptional, responsive support, leveraging AI, and continuously improving user experiences. Through Extendly, Beant aims to help agencies focus on their core strengths while ensuring their clients receive top-notch service.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:18 Beant Singh's Mission and Vision
  • 02:12 The Birth of Extendly
  • 04:51 Early Struggles and COVID Impact
  • 06:05 HighLevel and Extendly's Growth
  • 08:10 The Importance of Customer Support
  • 11:00 Personal Reflections and Lessons Learned
  • 15:51 HighLevel Summit and Community
  • 28:08 Balancing Work and Family Life
  • 28:54 The Perfectionist's Dilemma
  • 30:47 Balancing Work and Personal Life
  • 32:23 Introducing 'The Beef' Segment
  • 32:46 Feature Frustrations with High Level
  • 35:16 Improving User Experience
  • 40:47 Highlighting Success Stories
  • 46:15 AI and Future Trends in Customer Support
  • 50:02 Effective Onboarding Strategies
  • 54:33 Extendly's Support Solutions

Upvote on these ideas! (The Beef)

These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these!


*For list of all other ideas mentioned on previous episodes

05 Dec 2024Roundtable Special on HighLevel's Game-Changing New Features02:02:18

33 - Roundtable Special on HighLevel's Game-Changing New Features

In this special roundtable episode of the HighLevel Experience Podcast, host Vit Muller is joined by an impressive lineup of industry leaders and HighLevel experts to discuss the latest features and updates from the LevelUp Summit 2024 in Dallas. The episode dives into the new tools and features introduced at the summit, offering listeners a comprehensive overview of what's new and how these innovations can be leveraged to enhance agency performance and client satisfaction.

Key Talking Points:

1. Introduction to LevelUp Summit 2024:

- Vit Muller kicks off the episode with a warm welcome to the guests and listeners, setting the stage for an in-depth discussion on the latest HighLevel features.

2. Snapshot Documentation and New Features:

- Michael Luigi discusses powerful new features such as conditional elements in the email builder, custom fields in the chat widget, advanced filters, smart lists, and notes and stickies.

3. Streamlining Operations with HL Pro Tools:

- Matt Deseno shares insights on key features including partial contact creation in surveys, custom menu links for SaaS, webinar funnels, and the quiz builder.

4. SaaS Growth and Community Engagement:

- Alistair Shirazi talks about his rapid growth to 150 SaaS accounts and covers topics like the ad manager, community events, and the new review trigger in reputation management.

5. Recurring Tasks and AI Integration:

- Jarryd Holmes explores the benefits of recurring tasks, WordPress site cloning, Google Drive integration, and the exciting potential of funnel AI and workflow AI assistant.

6. Business Scaling and Coaching:

- Alex Schlinsky emphasizes the importance of simplifying processes and focusing on maximizing current opportunities versus creating new ones.

7. SaaS and CRM Innovations:

- Charles Higgins discusses the effectiveness of broad SaaS strategies, new social planners, advanced statistics, digital product delivery, and the revamped client portal.

8. Community Building and Client Engagement:

- Sharan Kaur highlights the enhancements in HighLevel communities, including the community chat feature, call-up by lead connector, and the client portal.

9. AI Voice and Customer Support:

- The panel discusses the game-changing potential of AI voice for inbound calls and its implications for customer support and business efficiency.

10. Closing Thoughts and Call to Action:

- The episode wraps up with a call to action for listeners to explore the new features and consider attending the next LevelUp Summit for firsthand insights and networking opportunities.

About The Guests:

  • Michael Luigi Pacitto - Expert in snapshot documentation and CRM innovations.
  • Matt Deseno - Co-founder of HL Pro Tools, specializing in agency solutions.
  • Alistair Shirazi - Co-founder of the A Lister show and award-winning SaaSpreneur.
  • Jarryd Holmes - Specialist in recurring tasks and AI integration.
  • Alex Schlinsky - Renowned business scaling coach and founder of Prospecting On Demand.
  • Charles Higgins - Expert in SaaS strategies and CRM solutions.
  • Sharan Kaur - Chief Marketing Officer at Extendly for HighLevel, focusing on digital strategy and customer engagement.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 1. Introduction and Guest Lineup - [00:00:04] - Vit Muller introduces the special roundtable episode, highlighting the Level Up Day 2024 recap and...
30 Oct 2024From Heart Surgery to Business Mastery: Alex Schlinsky's Anti-Hustle Journey01:32:40

29 - From Heart Surgery to Business Mastery: Alex Schlinsky's Anti-Hustle Journey

In this episode of the HighLevel Experience Podcast, Vit sits down with Alex Schlinsky, a business scaling coach, speaker, author, and agency owner. Alex shares his inspiring journey from overcoming personal and family challenges to building successful ventures like Sky Social Media and Prospecting on Demand. The conversation delves into Alex's defining moments, his transition from freelancing to scalable businesses, and his advocacy for the anti-hustle lifestyle. Alex also provides valuable insights into sales strategies, leveraging HighLevel's platform, and maximizing revenue through SaaS offers.

Special Offer 🤩📣

Take advantage of Alex Schlinsky's special offer and gain access to his Prospecting on Demand coaching program. Visit highlevelexperience.com/prospectingondemand to claim your free demo and apply for a success mapping session today.

Don't miss out on Vit's exclusive bonuses, including the Deep Links Generator, SaaS Rebilling Calculator, and Page Protect Code. Check it out now!

About GUESTNAME

Alex Schlinsky is a renowned business scaling coach, speaker, and author. He is the founder of Prospecting on Demand, a digital marketing mastermind group, and Sky Social Media, an agency specializing in services for personal injury attorneys. Alex is passionate about coaching, sales psychology, and promoting an anti-hustle lifestyle. His journey of resilience and innovation serves as an inspiration to entrepreneurs worldwide.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:00:04] Introduction to the High Level Experience Podcast - Vit Muller introduces the podcast's focus on strategies and stories shaping success in the SaaS and agency world.
  • [00:00:12] Meet Alex: A Journey of Resilience and Innovation - Introduction to Alex Schlinsky, highlighting his roles as a business scaling coach, speaker, author, and heart surgery survivor.
  • [00:01:33] Defining Moments: From Family Struggles to Business Success - Alex shares the pivotal moments in his life, including family challenges and his father's illness, that inspired him to build scalable businesses.
  • [00:03:41] Heart Surgery and the Anti-Hustle Model - Alex discusses his personal health challenges and the development of his anti-hustle philosophy, leading to the creation of his book, "The Anti Hustler's Handbook."
  • [00:08:47] From Law Aspirations to Digital Marketing - Alex's transition from aspiring attorney to digital marketing expert, and how he began focusing on personal injury lawyers.
  • [00:12:33] Building a Successful Agency - The journey of building his agency, Sky Social Media, and the realization of his passion for impacting entrepreneurs through Prospecting on Demand.
  • [00:27:54] The Anti-Hustle Philosophy - Alex elaborates on the anti-hustle lifestyle, its integration into his coaching methods, and the importance of defining personal success.
  • [00:45:45] Mastering Sales Conversations - Key insights into sales strategies, including the "Tell to Sell" method, and the importance of self-belief and ethical influence in sales conversations.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital...

25 Feb 2024From College Dropout to SaaS Expert: Andy Audate's Inspiring Journey01:24:58

4 - From College Dropout to SaaS Expert: Andy Audate's Inspiring Journey

This episode features a motivational discourse with Andy Audate, an entrepreneur who transformed his life from a college dropout to a highly successful businessman. Andy elaborates on his journey, challenges he faced, and how he conquered his fears to accomplish his aims. He also bestows valuable advice for burgeoning entrepreneurs, urging them to be surrounded by uplifting people, learn from mentors, and focus on highly-qualified leads. Moving to the context of balancing professional and personal roles, the conversation underscores the significance of delegation and automation for time management. The discussion illustrates how smart use of tools like automated webinar management systems can free up time, energy, and resources. These insights come to life through a story of their client who successfully utilizes systematization to run their business.

About Andy Audate

Andy Audate is a renowned small business marketing expert and the founder of GoSaaSLaunch.com. With a proven track record, he specializes in assisting small businesses in effectively marketing their high-ticket services through webinars that have attracted over 9,500 entrepreneurs. Andy's white-label SaaS has achieved a seven-figure run rate, and his guidance has empowered thousands of small businesses to create marketing campaigns that have collectively generated $20+ million in revenue.

Highlights:

Key points we talked about in this pilot episode!

  • 00:00 Introduction and Guest Welcome
  • 00:16 Guest's Journey to Success
  • 01:02 Guest's Recent Activities and Travels
  • 01:34 Discussion on Public Speaking and Impact
  • 02:13 Guest's Experience with HighLevel
  • 02:44 Guest's Personal Growth and Mindset
  • 03:50 Guest's Charity Work and Impact
  • 05:14 Discussion on Health and Wellness
  • 05:33 Guest's Early Career and Entrepreneurship Journey
  • 05:57 Guest's Experience in the Speaking and Seminar Space
  • 06:32 Guest's Sales Strategies and Techniques
  • 07:59 Discussion on Mentorship and Influence
  • 09:49 Guest's Approach to Overcoming Fear and Building Success
  • 11:09 Guest's Experience with Public Speaking and Impact
  • 15:35 Guest's Strategies for Selling HighLevel via Webinars
  • 39:05 The Journey with KEEP and Infusionsoft
  • 40:15 Understanding the Power of Recurring Revenue
  • 41:06 The Importance of Customer Acquisition Cost and Lifetime Value
  • 41:52 The Learning Curve in the Software Industry
  • 42:10 The Power of Webinars and Funnels
  • 42:28 The Role of HighLevel Videos in Marketing
  • 43:22 The Impact of Video Tracking on Sales
  • 45:07 The Importance of Understanding Customer Behavior
  • 45:17 The Potential of Video Pop-ups
  • 46:58 The Strategy of Webinars that Don't Matter
  • 59:56 The Power of Delegation and Automation
  • 01:08:07 The Impact of Webinar Systems on Business Growth

You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here

Thanks for tuning in to our pilot episode. We'll catch you in the next one!

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or...

06 Jan 2025From Zero to 100 Clients: Alister Shirazi's SaaS Growth Secrets01:39:01

37 - From Zero to 100 Clients: Alister Shirazi's SaaS Growth Secrets

In this episode of the HighLevel Experience Podcast, Vit Muller welcomes Alister Shirazi, a dynamic entrepreneur known for his rapid success in the SaaS community. Alister shares his journey from military service to tech giants like Apple and Meta, and how he leveraged his diverse experiences to build a thriving SaaS business. The conversation delves into Alister's guiding philosophy of "chasing the story," his innovative business strategies, and the power of webinars in scaling his agency.

Special Offer 🤩📣

We're thrilled to offer you an exclusive FREE Webinar Playbook, crafted by Alister himself, to help you replicate his success. Whether you're a seasoned agency owner or just starting out, this playbook is packed with actionable insights and strategies to elevate your business. Claim this offer here

About Alister

Alister Shirazi is the founder of A List Media and host of the A List Show. He is known for his innovative media strategies and rapid success in the SaaS community. Alister's journey from military service to tech giants and entrepreneurship is a testament to his resilience and adaptability.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:00:00] Introduction and Guest Background - Vit Muller introduces Alister Shirazi, highlighting his impressive career, including founding and exiting companies, and his roles at Apple and Meta.
  • [00:01:52] Chasing the Story: A Guiding Principle - Alister discusses his life philosophy of "chasing the story" and how it influences his personal and professional decisions
  • [00:04:12] Rapid SaaS Growth Journey - Alister shares his journey of rapidly growing his SaaS business, including the pivotal moment that sparked his determination to reach 100 sub-accounts.
  • [00:07:23] Webinar Strategy and Success - The transition from traditional sales calls to webinars, and how this strategy significantly boosted Alister's client acquisition.
  • [00:09:47] Innovative Business Model and Offers - Alister explains his unique business model, focusing on low-ticket offers leading to high-ticket upsells, and the importance of value stacking.
  • [00:25:45] Lead Nurture and Performance-Based Models - Discussion on handling lead nurture and the introduction of a performance-based model to ensure client success.
  • [00:41:59] Generating Traffic for Webinars - Alister's approach to driving traffic to webinars using Facebook ads and the challenges faced with lead costs.
  • [00:47:23] From Military to Marketing - Alister's transition from military service to tech roles at Facebook and Apple, and eventually to entrepreneurship, showcasing his adaptability and resilience.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support,...

10 Sep 2024Selling SaaS to Anyone: How Charles Higgins Proves You Don’t Need to Be a Giant to Succeed01:25:00

22 - Selling SaaS to Anyone: How Charles Higgins Proves You Don’t Need to Be a Giant to Succeed

In this episode of the HighLevel Experience Podcast, host Vit Muller is joined by Charles Higgins, the visionary behind Pinnacle AI, a CRM software and services company based in Nashville, Tennessee. Charles shares his unique journey from the automotive industry to the world of tech, where he leveraged his experience to build a thriving white-label CRM business.

Together, Vit and Charles dive deep into:

  • Charles' background in automotive: How 25 years in the automotive industry shaped his approach to CRM systems.
  • The power of HighLevel's Town Halls: Why Charles encourages SaaSpreneurs to attend these crucial meetings for insights and product feedback.
  • Charles’ unconventional approach: Why he embraces selling every CRM feature while keeping a simple pricing model.
  • Onboarding and data migration strategies: Tips for managing complex client databases during CRM transitions.
  • Organic growth strategies: How Pinnacle AI scaled successfully without paid ads through content and affiliate marketing.
  • The future of CRM and HighLevel: Charles’ predictions for upcoming developments like AI funnel builders and domain reselling.

Charles also shares practical advice for SaaS entrepreneurs, including the importance of maintaining customer satisfaction and reducing churn, building a strong support team, and choosing a business model that fits your passion.

Special Offer 🤩📣

Exclusive Offer from Pinnacle AI: White-Label Virtual Assistant Services

Looking to scale your business without the hassle of managing every detail? Pinnacle AI offers an affordable and efficient white-label virtual assistant service, perfect for agencies and SaaSpreneurs. At just $12 per hour, you get access to a skilled team ready to handle tasks such as funnel building, automations, graphic design, and more.

With flexible Pods Packages starting at 10 hours per month ($120) and A La Carte Hours available at the same low rate, you can tailor the service to meet your specific needs. As an added bonus, this service is available as a white-label solution, allowing agencies to resell it at their own rates and profit from the difference.

Don’t miss out on this opportunity to boost productivity and scale your operations seamlessly. Learn more and claim your offer at highlevelexperience.com/pinnacleai.

Plus, get Vit Muller's Deep Links Generator for free, which helps increase client retention by simplifying SaaS system navigation.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:01] – Charles' introduction and journey into CRM.
  • [00:03:45] – Importance of HighLevel Town Halls.
  • [00:07:10] – Charles' approach to selling CRM.
  • [00:17:00] – Overcoming competition with HubSpot and Salesforce.
  • [00:43:00] – Strategies for organic business growth.
  • [00:52:12] – Constructive feedback on HighLevel support and development.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to...

17 Mar 2024Beyond Basics: Exploring Sophisticated Uses of HighLevel for Customer and Lead engagement using the new Page Viewed Trigger01:20:25

7 - Beyond Basics: Exploring Sophisticated Uses of HighLevel for Customer and Lead engagement using the new Page Viewed Trigger

Welcome to another episode of the HighLevel Experience Podcast, where we dive deep into the latest and most sophisticated uses of HighLevel to supercharge your customer and lead engagement strategies. Today, it's just Vit and Andrew here, and we're geeking out on HighLevel's game-changing updates, especially the much-anticipated Page Viewed Trigger. Let's unlock the full potential of HighLevel together in this episode.

Key Highlights:

  • Introduction to HighLevel's Latest Updates (00:00:08)
  • Vit Muller and Andrew Kamide share their excitement about the newest features HighLevel has rolled out, focusing on the innovations designed to enhance user engagement and sales conversion processes.
  • Exploring the New Website Page Funnel Page Trigger (00:00:45)
  • A deep dive into the newly introduced website page funnel page trigger, its implications for marketers, and the sophisticated strategies you can now implement to target and retarget leads more effectively.
  • The Power of Lead Scoring and Grading in Sales Conversion (00:02:05)
  • Discussion on the significance of lead scoring and grading within HighLevel, and how these tools can revolutionize the way businesses approach sales conversions and lead management.
  • Crafting Content for Every Stage of the Buyer's Journey (00:04:37)
  • Insights into creating targeted content that caters to different stages of the buyer's journey, from awareness to decision-making, and how HighLevel supports this process to ensure maximum engagement and conversion.
  • Leveraging HighLevel for Advanced Lead Tracking and Engagement (00:08:15)
  • Andrew shares how HighLevel's features, especially the Page Viewed Trigger, can be utilized to track lead activities more accurately, enabling businesses to send personalized messages and offers based on specific user actions.
  • The Future of Customer Engagement with ChatHQ (00:25:09)
  • An overview of how the integration of ChatHQ with HighLevel can take customer engagement to the next level, offering personalized experiences and support through advanced tracking and messaging capabilities.
  • Maximizing Sales Opportunities with HighLevel's Page Triggers (00:13:14)
  • Detailed strategies on using HighLevel's page triggers to identify sales-ready leads, optimize your sales funnel, and ensure that your team focuses their efforts on the most promising opportunities.

This episode unpacks the transformative updates to HighLevel, emphasizing the newly introduced Page Viewed Trigger and its potential to revolutionize customer and lead engagement strategies. Through strategic lead scoring, content tailoring, and sophisticated tracking, businesses can now offer unparalleled personalized experiences, driving conversions and fostering loyalty.

More Highlights:

Key points we talked about in this pilot episode!

  • 00:45 Exploring the New Website Page Funnel Page Trigger
  • 02:05 The Power of Lead Scoring and Grading in Sales Conversion
  • 04:37 Crafting Content for Every Stage of the Buyer's Journey
  • 08:15 Leveraging HighLevel for Advanced Lead Tracking and Engagement
  • 13:14 Maximizing Sales Opportunities with HighLevel's Page Triggers
  • 25:09 The Future of Customer Engagement with ChatHQ
  • 39:50 Exploring White Label Knowledge Bases and AI Integration
  • 40:31 The Power of Knowledge Bases in Streamlining Management
  • 40:45 Leveraging ChatHQ for Enhanced Knowledge Sharing
  • 41:14 Onboarding and Training: Courses vs. Knowledge Bases
  • 41:39 Innovative Training with F45 and HighLevel Memberships
  • 44:30 Gamification...
27 Nov 2024Blueprint for Agency Success: UpHex and the Power of Niching01:15:32

32 - Blueprint for Agency Success: UpHex and the Power of Niching

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Sam Carlson, co-founder of UpHex, to explore his entrepreneurial journey and the innovative solutions he's brought to the digital marketing landscape. From his early career struggles to the creation of a game-changing tool for Facebook ads, Sam shares invaluable insights for agency owners and SaaS entrepreneurs. The conversation delves into why most agencies fail, the art of crafting irresistible offers, and the importance of sub-niching in business.

Special Offer 🤩📣

🚀 Ready to revolutionize your agency's ad management? Meet UpHex, the game-changing tool designed to simplify Facebook and Google ads, making it easier than ever to deliver powerful results for your clients! 🌟 Try UpHex FREE for 14 days! Gain access to our entire ad library and start seeing results without the hassle. Plus, sign up through highlevelexperience.com/uphex and receive exclusive bonuses, including a premium snapshot from Vit Muller’s Profit Roadmap series if you stay on for three months! 💡

About Sam Carlson

Sam Carlson is a seasoned entrepreneur and co-founder of UpHex, a revolutionary tool designed to simplify Facebook ad management for agencies. With a background in real estate and digital marketing, Sam has a wealth of experience in building successful businesses and helping others do the same.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 1. Introduction to Sam Carlson and UpHex - [00:00:04] - Vit Muller introduces Sam Carlson, highlighting his journey from agency owner to co-founding UpHex, a tool designed to simplify Facebook ad management for agencies.
  • 2. Early Career and Entrepreneurial Struggles - [00:01:14] - Sam shares his diverse career path, including real estate development and the challenges faced during the 2007 economic crash, which led to significant personal and professional growth.
  • 3. The Importance of Mentorship - [00:04:38] - Discussion on how finding a mentor transformed Sam's approach to business, providing him with the skills and roadmap needed for success in advertising and sales.
  • 4. Crafting a Good Offer - [00:06:37] - Vit and Sam explore the critical components of creating compelling offers, emphasizing the need to understand market needs and focus on outcome-based offers.
  • 5. Understanding Market Needs - [00:09:07] - Sam explains the importance of identifying market gaps and creating products that fulfill customer needs, differentiating between amateur and professional approaches.
  • 6. The Power of Sub-Niching - [00:24:25] - Sam shares a personal story illustrating the benefits of sub-niching, explaining how focusing on a specific market segment can lead to substantial business growth.
  • 7. The Birth of UpHex - [00:32:06] - Sam discusses the challenges faced by agencies and how UpHex was developed to automate and simplify ad management, leading to a successful pivot during the pandemic.
  • 8. UpHex Integration and Features - [00:41:18] - Overview of UpHex's integration with HighLevel and its standalone capabilities, including its ad library and performance models, designed to enhance agency efficiency and results.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team...

14 Jul 2024Scaling Heights: Johann Nogueira on AI, Leadership, and Transformative Journeys"01:13:58

14 - Scaling Heights: Johann Nogueira on AI, Leadership, and Transformative Journeys"

Welcome to Episode 14 of the HighLevel Experience Podcast! In this exciting episode, Vit Muller sits down with Johann Nogueira, a renowned tech investor, and empire builder. Johann shares his journey of transforming ideas into successful ventures and offers deep insights into leveraging technology, teams, and media to scale businesses.

Johann is the co-founder of White Label Suite, an AI-powered lead generation tool that empowers over 1,400 digital marketing agencies to create recurring income streams. He recently completed a transformative trek across Spain, which not only rejuvenated him but also provided valuable business insights.

In this episode, we discuss:

  1. Johann’s Background: Learn about Johann’s extensive experience and how he co-founded White Label Suite.
  2. The Camino de Santiago: Johann’s incredible journey across Spain with his father, the life lessons learned, and how the experience parallels business challenges.
  3. Scaling Businesses with AI: How AI tools like ChatGPT are revolutionizing business strategies and operations.
  4. Accelerating Business Plans: Johann’s insights on compressing timelines and achieving business goals faster.
  5. Direct Mail Campaigns: Unique and effective strategies for lead generation and engagement using direct mail.
  6. Upcoming Events: Details about the High Level Expert event, featuring top speakers and invaluable sessions for business growth.

Links Mentioned:


Join the High Level Expert Event:

  • Dates: July 24th, 25th, and 26th
  • Location: Online
  • Tickets: $1 for live access, $197 for recordings
  • Register Here: High Level Expert Event

Tune in to learn from Johann Nogueira’s incredible experiences and gain insights that could transform your business! Don’t forget to subscribe and leave us a review on your favorite podcast platform.

About Johan Noguiera

Johann Nogueira is a tech investor, empire builder, business mentor, and founder at Business Authorities. If you have an idea, he can bring it to life through technology, or if you have an existing company, he can help scale it.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up...

12 May 2024ClickFunnels vs. HighLevel: Chris Lyle Discusses the Landmark Legal Battle01:21:54

12 - ClickFunnels vs. HighLevel: Chris Lyle Discusses the Landmark Legal Battle

This podcast episode features Chris Lyle, an attorney and entrepreneur with a focus on intellectual property and legal technology. Chris shares his journey founding SaaS companies LawHustle and CompFox, and discusses the importance of legal knowledge in the tech industry, including insights into software patents and the ClickFunnels vs. High Level lawsuit.

The episode covers strategies for protecting digital businesses and the significance of IP and data protection, with an emphasis on automation tools and services like High Level for law firms. Chris highlights the need for legal foundations in SaaS ventures and offers advice on compliance through his KickSaaS Legal service.

The conversation also touches upon safeguarding digital assets, preventing unauthorized information sharing, and maintaining work-life balance through efficient legal and business practices.

About Chris Lyle

Chris Lyle is a trailblazer at the intersection of law and technology. Chris is not only a licensed attorney specializing in intellectual property and patent prosecution but also a visionary entrepreneur who founded two innovative SaaS businesses. With LawHustle, he has revolutionized the intake process for law firms, and with CompFox, he has created a state-of-the-art legal research platform. Beyond his contributions to legal tech, Chris is a partner in a California-based law firm and the mastermind behind KickSaaS Legal—a game-changing service providing digital business owners with flat fee, honest legal services. From contract templates to trademark consultations, Chris is dedicated to simplifying legal complexities for his peers in the digital space.

Highlights:

Key points we talked about in this pilot episode!

  • 01:34 The Evolution of High Level: A Deep Dive with Chris
  • 10:03 The ClickFunnels Lawsuit: Insights and Analysis
  • 34:27 Exploring the Future of ClickFunnels and High Level
  • 39:11 Exploring the Potential of a High-Level Mastermind
  • 39:50 The Power of Collaboration in the High-Level Community
  • 41:07 The Impact of Legal Challenges on Business Strategy
  • 42:06 KickSaaS Legal: Revolutionizing Legal Services for SaaS Companies
  • 44:49 The Future of Legal Templates and Services
  • 53:32 Navigating Intellectual Property and Data Protection

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Click here to explore legal templates now

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Join countless others who trust Page Protect Code to keep their digital assets safe. Don’t miss out—secure your content...

02 Feb 2025How to Revolutionise Brand Messaging for your HighLevel Agency and your SaaS Customers using HeyLevi01:31:56

40 - How to Revolutionise Brand Messaging for your HighLevel Agency and your SaaS Customers using HeyLevi

In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Ruheene Jaura, the visionary founder of HeyLevi, a revolutionary prompt-free AI platform. Ruheene shares her inspiring journey from working on visual effects for blockbuster films like "The Avengers" and "Iron Man 2" to leading marketing campaigns for tech giants such as Apple and Amazon. Her latest venture, HeyLevi, is transforming how brands craft their messaging and helping SaaS agencies scale efficiently. The episode dives deep into brand positioning, marketing strategies, and the power of AI in business growth.

Special Offer 🤩📣

Listeners can take advantage of a special offer from HeyLevi. Use the code "X20" to get 20% off your first month or year on any plan. Whether you're creating brand playbooks or tailored content, HeyLevi is the ultimate tool for scaling your agency. Visit highlevelexperience.com/heyLevi to learn more and grab the deal today.

About GUESTNAME

Ruheene Jaura is the founder of HeyLevi, a groundbreaking AI platform that empowers brands and agencies to create impactful messaging and content. With a rich background in visual effects and marketing, Ruheene brings a unique perspective to the intersection of creativity and technology.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:25] Ruheene Jaura's Career Journey - Discussion on Ruheene's diverse career path, from architecture to visual effects, and her transition into marketing and AI-driven solutions.
  • [00:03:32] Transition to Marketing and AI - Ruheene shares her journey into advertising and marketing, leading campaigns for tech giants, and her eventual move into the digital marketing space.
  • [00:04:26] The Birth of HeyLevi - The inception of HeyLevi and how Ruheene identified a gap in the market for SaaS companies needing better product marketing practices.
  • [00:05:38] Brand Positioning and Marketing Strategies - Insights into effective brand positioning, using Apple's iPhone 5 launch as a case study to illustrate the importance of understanding market positioning.
  • [00:10:33] HeyLevi's Impact and Success Stories - Discussion on HeyLevi's evolution, its impact on agencies, and how it has helped in quadrupling revenue by focusing on brand-first strategies.
  • [00:28:58] HeyLevi's Features and Integration - Explanation of HeyLevi as a prompt-free AI app, its integration capabilities, and how it simplifies content creation and marketing strategies for agencies.
  • [00:49:00] Upcoming Features and Expansions - Ruheene shares exciting upcoming features for HeyLevi, focusing on sales-driven tools and the ability to have conversations with customer avatars for deeper insights.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find.

28 Jan 2025Cody Getchell's Blueprint for Agency Success01:39:26

39 - Cody Getchell's Blueprint for Agency Success

In this insightful episode of the HighLevel Experience Podcast, host Vit Muller welcomes Cody Getchell, a powerhouse in the agency world known for managing nine figures in ad spend and mentoring thousands of agencies to success. Cody shares his journey from flipping cars to building a thriving digital marketing agency and how he leverages HighLevel to empower his business and students. The conversation delves into strategies for overcoming client hesitations, the importance of continuous prospecting, and the transformative power of HighLevel's all-in-one platform.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:01:01] - Cody shares his background, from flipping cars to starting a digital marketing agency, and how these experiences shaped his business approach.
  • 👉 [00:02:47] - Discussion on how the digital marketing landscape has changed, from convincing businesses to be on Facebook to dealing with educated but burned clients.
  • 👉 [00:04:46] - Cody explains the "Rookie Contract Method" and other strategies to build trust with hesitant clients and close more deals.
  • 👉 [00:22:30] - The importance of customer success managers and high-touch communication in maintaining client relationships and ensuring retention.
  • 👉 [00:28:57] - How HighLevel's features have transformed Cody's agency operations, enabling scalable and repeatable solutions for clients.

Special Offer 🤩📣

Cody is offering listeners access to the Agency Foundations course, a free resource packed with valuable insights on organic marketing, sales training, and more. Additionally, listeners can join the free GSD community for ongoing support and training. For those interested in taking their agency to the next level, click here.

About Cody

Cody Getchell is a seasoned digital marketing expert and co-founder of GSD, a program that helps agencies scale by leveraging HighLevel's capabilities. With a background in managing significant ad spend and a passion for mentoring, Cody is dedicated to empowering agencies to achieve their goals.


Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external...

16 Oct 2024How to Document and Manage HighLevel Snapshots at Scale01:34:13

27 - How to Document and Manage HighLevel Snapshots at Scale

In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Michael Pacitto, a seasoned expert in HighLevel's ecosystem, to discuss the pivotal role of snapshots and documentation in scaling a SaaS agency that's using HighLevel. Michael shares how his experience and unique approach to documenting systems can help HighLevel agencies manage complex workflows, avoid common pitfalls, and stay efficient as they grow.

They delve into essential strategies like identifying bad snapshots, understanding the value of modular snapshots, and the importance of accountability. Michael also shares his insights on how documentation can be a game-changer in overcoming scaling challenges, and how embracing AI will shape the future of automation in the HighLevel platform.

Key Takeaways:

  • The importance of documenting snapshots to ensure clarity and avoid tech issues.
  • How agencies can protect themselves from bad snapshots and grow efficiently.
  • Practical tips on mapping customer journeys and simplifying complex workflows.
  • The impact of AI on snapshot customization and agency operations.
  • The evolving role of snapshots in SaaS agencies.

Resources:


Special Offer 🤩📣

Grab Snapshot Manager Pro to streamline your agency’s processes and scale smarter. Plus, get a FREE Simple Snapshot Documentation System—a single spreadsheet that takes just 5 minutes to set up and fixes 90% of your scaling issues.

🎯 Ready to level up? Don’t miss out on this powerful tool + bonus!

👉 Click here to learn more and start scaling with ease!

About Michael Pacitto

Michael Pacitto is the founder of Snapshot Manager PRO and a marketing automation expert with over a decade of experience mapping out client journeys and designing efficient business systems. Hailing from Toronto, Canada, Michael has spent 18+ months working with the largest companies in the GoHighLevel ecosystem, building top-tier snapshots and creating standards for their use. His mission is to ensure agencies avoid the pitfalls of low-quality snapshots by developing tools and processes that streamline their management and documentation.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 00:52 The Importance of Documenting Snapshots
  • 01:36 Michael Pacito's Journey and Insights
  • 03:38 The Debate: To Niche or Not to Niche
  • 08:30 Starting Small: Building Value with One Client
  • 12:10 The Power of Accountability and Documentation
  • 14:19 The Art of Systemizing and Scaling
  • 31:46 Understanding the Value of Modular Snapshots
  • 41:16 Exploring Advanced Documentation Systems
  • 45:31 Exploring Workflow Connections
  • 46:14 Understanding Version History
  • 47:37 The Power of Documentation
  • 48:25 Comparing Documentation Tools
  • 49:40 The Importance of Problem...
21 Jul 2024From Local to Global - Remote Hiring Strategies by Daniel Jones01:20:17

Sign up for the High Level Expert Summit at vitmuller.com/highlevelexpert to gain insights from top industry leaders.

15 - From Local to Global - Remote Hiring Strategies by Daniel Jones

In this episode, Vit sits down with Daniel Jones, CEO of Octotasker HR, to explore the dynamic world of talent acquisition, remote hiring, and managing diverse teams. Daniel shares his incredible journey from Miami to North Macedonia and provides valuable insights into effective recruitment strategies, cultural differences in management, and the latest trends in AI and HR.

About Daniel Jones

Daniel is a visionary leader revolutionizing the talent hiring industry. As the Chief Executive Officer at Octotasker HR, he has placed over 2,000 top-tier talents with more than 600 businesses across America, including industry giants like White Label Suite and Extendly. With a passion for exploring new cultures and an unconventional approach to business—exemplified by his favorite quote, "Fuck trends. Take the road less traveled. Zig when everyone zags."—He brings a unique perspective to talent acquisition and business growth.

Special Offer

📌 Sign up to OctoTasker and get Vit's add-on bonuses worth over $750 for FREE!

Visit highlevelexperience.com/octotasker to learn more about Daniel Jones' recruitment services and access exclusive deals.

Highlights:

Key points we talked about in this pilot episode!

  • 01:57 Cultural Differences in Hiring and Management
  • 02:27 Challenges and Strategies in Remote Hiring
  • 03:31 Building Trust and Respect in the Workplace
  • 06:01 Promoting from Within and Avoiding Flashy Displays
  • 09:00 Managing a Diverse Team
  • 16:11 Transition to Remote Work and New Business Model
  • 27:10 Effective Recruitment and Screening Processes
  • 37:38 From Nothing to Something: My Journey
  • 40:17 Building Your Team: When and How
  • 42:51 Understanding Appointment Setters
  • 43:56 Creating a Marketing Ecosystem
  • 45:02 Trends in Recruitment and AI
  • 48:34 Sticking to Fundamentals
  • 51:20 Recruitment Process and Client Success
  • 01:05:32 High Level Expert Summit

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative...

18 Dec 2024Behind the Scenes: LevelUp Marketplace's Dev Team in Pakistan00:57:30

35 - Behind the Scenes: LevelUp Marketplace's Dev Team in Pakistan

In this special episode, host Vit Muller reconnects with returning guest Rupert Samuel from LevelUp Marketplace. Broadcasting from Pakistan, Rupert offers an exclusive behind-the-scenes look at the vibrant environment where his development team crafts innovative apps for the HighLevel Marketplace.

🔥 Special Offer: Get 20% off Unlimited Plan Level Up Marketplace https://highlevelexperience.com/levelupmarketplace

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.

SPECIAL OFFER FOR OUR PODCAST LISTENERS!

Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign Up

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20 Aug 2024The Power of Database Reactivation™ and Simplified Business Models with Robb Bailey01:09:53

19 - The Power of Database Reactivation™ and Simplified Business Models with Robb Bailey

In this episode, Vit welcomes Robb Bailey, a seasoned consultant, coach, and digital marketing expert who has transformed over 10,000 businesses with his unique Database Reactivation™ system. Robb shares his journey from running a seven-figure agency to creating the Fit Club Accelerator, which generated over $2.1 million in revenue and 525 clients in just 18 months. He dives deep into the challenges of running an agency, the importance of productized services, and how he leveraged HighLevel to automate processes and scale his business.

Key Discussion Points:

  • Robb’s Entrepreneurial Journey: From closing his first digital marketing agency in 2015 to launching the Fit Club Accelerator and scaling it to over $2.1 million in revenue within 18 months.
  • Database Reactivation™ Strategy: Robb explains how his Database Reactivation™ system helps businesses generate leads and revenue from existing contacts without spending on ads. This strategy has been pivotal in helping thousands of businesses achieve predictable results.
  • Importance of Systems: Robb emphasizes the significance of having solid systems in place, quoting James Clear’s famous line: "You do not rise to the level of your goals; you fall to the level of your systems."
  • Simplicity in Business Models: Robb advocates for simplicity in business models, focusing on productized services and avoiding the complexities of customized work.
  • Mentorship and Networking: The impact of mentorship and networking in Robb’s success, including his experiences with industry leaders like Mike Cooch and Billy Gene.
  • HighLevel Platform: Robb shares how HighLevel’s platform, particularly its conversation stream feature, revolutionized his agency’s operations, saving time and costs.

Robb’s Advice:

  • Focus on simplicity and systematization in your business to achieve consistent, scalable results.
  • Utilize the Database Reactivation™ method to maximize revenue from your existing contacts.
  • Invest in mentorship and leverage networking opportunities to accelerate your business growth.

Connect with Robb Bailey:


Join the Conversation:

  • Share your thoughts on this episode with the hashtag #HighLevelExperience.

Limited-Time Offer 🤩📣 : Unlock Your Business Growth with Robb Bailey’s Proven System!

For a limited time, get exclusive access to Robb Bailey's Database Reactivation™ Template—absolutely FREE! This is the exact system that has helped over 10,000 businesses generate more leads and revenue without spending a dime on ads.

What You’ll Get:

  • Ready-to-use lead nurturing scripts.
  • Step-by-step automation templates.
  • Over 30 training videos to guide you.

Claim Your Free Resource Now! Don’t miss out on this opportunity to supercharge your business growth. Plus Get Vit's Deep Links Generator to streamline client utilisation of HighLevel.

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Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:25 Robb Bailey's Journey: From Agency to Fit Club Accelerator
  • 03:20 Challenges and Lessons from the First Agency
  • 06:34 The Role of Mentorship and Networking
  • 12:00 Success with the Second...
08 Oct 2024Scaling with SaaS: Dominic Baptist on Affiliate Marketing and Building Communities01:06:29

26 - Scaling with SaaS: Dominic Baptist on Affiliate Marketing and Building Communities

In this episode, Vit Muller welcomes Dominic Baptist, a top GoHighLevel affiliate and successful entrepreneur in the SaaS and affiliate marketing space. Dominic shares his inspiring journey from working at a custom apparel store to becoming one of GoHighLevel's leading affiliates. He dives deep into the impact of building a strong community and leveraging platforms like Skool, his approach to affiliate marketing, and why persistence and providing value are keys to success.

Dominic also touches on managing multiple business ventures, staying humble amidst wealth, and the importance of building the right partnerships to scale your business. Whether you're just starting with GoHighLevel or looking to elevate your affiliate game, Dominic's insights and strategies will leave you inspired and ready to take action.

Key Points:

  • Dominic's journey from rock bottom to GoHighLevel's top affiliate
  • The power of leveraging platforms like Skool to build communities
  • Time management tips for handling multiple business ventures
  • Importance of providing value and support in affiliate marketing
  • How GoHighLevel's automation can revolutionize local businesses
  • Upcoming GoHighLevel features Dominic is excited about

Special Offer 🤩📣

Coming Soon

About Dominic

Dominic Baptist is one of the top affiliates for GoHighLevel (GHL), a powerful all-in-one platform designed to streamline business operations for agencies and SaaS entrepreneurs. As a leading expert in business automation and digital marketing, Dominic has helped countless businesses unlock the full potential of GHL, simplifying processes like lead generation, client management, and automated workflows.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 00:41 Dominic Baptist's Journey to Success
  • 01:07 Discovering GoHighLevel
  • 02:46 Building Skills and Opportunities
  • 09:28 The Viral TikTok Moment
  • 14:58 Managing Success and Wealth
  • 20:21 Challenges of Wealth and Relationships
  • 25:14 Time Management and Business Ventures
  • 31:28 Effective Affiliate Marketing Strategies
  • 34:38 Leveraging Affiliate Relationships
  • 35:17 Building a Unique Community
  • 37:44 The Challenges of Managing a Diverse Community
  • 38:55 Collaborating with Successful Affiliates
  • 40:06 Creating a Comprehensive Business Platform
  • 44:16 Navigating Affiliate Dynamics
  • 47:57 Rapid Fire Questions and Insights
  • 53:03 Exciting Features and Future Plans
  • 56:13 Advice for New High Level Users
  • 59:07 Community Offer and Closing Remarks

Upvote on these ideas! (The Beef)

For list of all other ideas mentioned on previous episodes please click here. These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these!

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer...

28 Jul 2024Boosting Leads and Reducing SMS Costs with Gary Capps01:07:05

16 - Boosting Leads and Reducing SMS Costs with Gary Capps

In this episode of The High Level Experience, we sit down with Gary Capps, a digital marketing and automation expert from Queensland, Australia. Join us as we discuss the latest trends in digital marketing, the transition from traditional engineering to digital strategy, and the innovative ways to increase leads and sales. We also talk about Gary's revolutionary new product, MyCRM Sim, which aims to solve the high costs and complex processes of SMS marketing. Plus, hear an engaging story about the impact of technology changes, the importance of understanding customer needs, and tips for navigating the complex landscape of digital marketing today. Don’t miss this insightful conversation!

About Gary Capps

Gary Capps, an innovator and expert in digital marketing and automation from Queensland, Australia, is introduced. He has founded several ventures, including JJ Group, JJ Digital, and MyCRM Sim. Gary is recognized for his contributions to SEO, SEM, website usability, and social media. He has also developed software for niche markets like crafts and jewelry, automating marketing campaigns for various organizations.

Special Offer

📌 Cut your SMS costs dramatically with MyCRM Sim – the perfect solution for non-US agencies. Discover more at highlevelexperience.com/mycrmsim.

Highlights:

Key points we talked about in this pilot episode!

  • 00:39 Introducing Today's Guest: Gary Cups
  • 02:06 Gary's Journey in Digital Marketing
  • 03:41 The Evolution of Technology and IoT
  • 07:16 Challenges in Digital Marketing
  • 09:15 Importance of Effective Websites
  • 13:03 Success Stories and Strategies
  • 17:52 Innovative Digital Marketing Strategies
  • 20:40 Introducing MyCRMSim
  • 32:43 Effective SMS Reactivation Campaigns
  • 32:53 System Limitations and Client Communication
  • 33:40 Upcoming Multi-SIM Feature
  • 34:11 Regulations and Compliance
  • 37:30 Ethical SMS Practices
  • 39:56 Success Stories and Impactful Campaigns
  • 43:18 Challenges and Frustrations with High Level
  • 51:01 Understanding Client Needs and Solutions

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're...

25 Dec 2024Mastering HighLevel: Declan O'Reilly's Secrets to Agency Success01:21:10

36 - Mastering HighLevel: Declan O'Reilly's Secrets to Agency Success

In this insightful episode of the HighLevel Experience Podcast, Vit sits down with Declan O'Reilly, a renowned digital marketing agency founder and top-tier HighLevel affiliate. Declan, known as the "GoHighLevelWizard," shares his journey from mastering HighLevel to building a profitable business platform that empowers local businesses. The conversation delves into the fundamentals of HighLevel, the importance of mastering contacts, and Declan's unique approach to leveraging AI and automation for business growth.

Special Offer 🤩📣

Transform your agency with proven HighLevel strategies from GoHighLevelWizard. Join Declan O'Reilly, the GoHighLevelWizard, as he shares exclusive insights and strategies to elevate your business on his Youtube Channel! Click here to learn more

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:09] Declan discusses the importance of mastering the basics of HighLevel, particularly understanding contacts, as a foundation for success.
  • [00:02:50] Declan shares his experience with HighLevel, from his early days in 2019 to becoming a top affiliate and content creator.
  • [00:04:02] Declan talks about his venture into owning a hair salon, leveraging his marketing skills to grow a service-based business.
  • [00:05:49] Discussion on the potential of service-based businesses and the importance of systems and marketing for growth.
  • [00:06:31] Vit and Declan explore the challenges of digital marketing, the impact of AI, and the importance of niching down.
  • [00:17:51] Declan shares his journey as an affiliate, the importance of focus, and common pitfalls in the affiliate space.
  • [00:22:07] Declan discusses his recent awards at the Level Up Summit and the criteria for achieving them.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality...

23 Feb 2025Demystifying AI for Small Businesses with Mario Aldayuz01:01:12

43 - Demystifying AI for Small Businesses with Mario Aldayuz

In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Mario Aldayuz, a prominent figure in the HighLevel community and an expert in AI and business integration. Mario shares his journey from a former Marine to becoming the Head of Partnerships at HL Pro Tools. The discussion delves into the transformative power of AI for small and medium-sized businesses, demystifying AI myths, and effective strategies for selling AI solutions to business owners.

Special Offer 🤩📣

🚀 Are you ready to elevate your agency's game with cutting-edge AI solutions? Unlock the Power of AI with HL Pro Tools!

Plus if you become an HL Pro Tools affiliate you'll have a chance to win an all-expenses-paid trip to Malibu for you and your family! 🏖️✈️ Enjoy the sun, sand, and surf while taking your business to new heights.

About Mario Aldayuz

Mario Aldayuz is a prominent figure in the GHL community, known for his expertise at the intersection of AI and business. A former Marine who has successfully translated his military discipline and resourcefulness into the world of technological advancements, Mario brings a wealth of experience in marketing and AI. He currently leads as the head of partnerships at HL Pro Tools, where he excels in forging invaluable connections within the high-level community. His journey from running a large marketing firm to delving deeply into AI demonstrates his commitment to efficiency and innovation, making him a revered speaker and consultant in the industry.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:19] Mario's Journey into AI
  • [00:02:49] Demystifying AI for Small Businesses
  • [00:04:52] Effective AI Sales Strategies
  • [00:09:02] Live Demos and Real-World Applications
  • [00:13:21] HL Pro Tools and Affiliate Program
  • [00:23:47] Plans and Pricing for Agencies
  • [00:31:14] AI Innovations at HL Pro Tools

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve...

06 Feb 2025How to Sell Loyalty Programs to Small Business - aka New Secret Offer for HighLevel SaaS Agencies01:40:05

41 - How to Sell Loyalty Programs to Small Business - aka New Secret Offer for HighLevel SaaS Agencies

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes two distinguished guests, Mike Inishev and Steve Rosenbaum, to discuss innovative solutions in digital marketing and business automation. Mike, the founder of BoomerangMe, shares his journey from running a successful digital agency to creating a groundbreaking loyalty platform. Steve, the founder of Flawless Followup, brings his expertise in sales automation and customer retention strategies. Together, they explore the power of retention, the importance of loyalty programs, and how agencies can leverage these tools to enhance client success.

Special Offer 🤩📣

📌 Special Offer: Take advantage of the special offer mentioned in the episode! Use the promo code WELCOME20 to receive 20% off your first payment. Transform your agency's approach to customer retention and loyalty today! https://highlevelexperience.com/boomerang

About Mike Inishev

Mike Inishev: An innovator in customer loyalty solutions, Mike founded BoomerangMe to provide SMBs and digital agencies with a game-changing platform for retention. His experience spans over a decade, revolutionizing strategies for agencies worldwide.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:00:00] Vit Muller introduces the podcast and today's guests, Mike Inishev and Steve Rosenbaum, highlighting their expertise in digital marketing and business automation.
  • [00:01:00] Mike shares his transition from running a digital agency to founding BoomerangMe, detailing his experiences and the challenges he faced.
  • [00:07:12] Steve discusses the importance of customer retention and loyalty programs, emphasizing their role in maximizing customer lifetime value.
  • [00:09:06] Steve and Mike explore why retention is often undervalued compared to acquisition and the mindset shifts agencies need to adopt.
  • [00:20:28] Vit introduces BoomerangMe, a loyalty program that integrates with HighLevel, offering a seamless solution for agencies and their clients.
  • [00:23:02] Mike explains how BoomerangMe helps local businesses capture customer data and enhance engagement through innovative loyalty solutions.
  • [01:20:26] Vit and the guests wrap up the episode with a special offer for listeners, providing a discount on BoomerangMe services.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative...

04 Mar 2025How to turn a Party Rental Business into a Seven-Figure SaaS using HighLevel with Tariq Elkhatib01:22:10

44 - How to turn a Party Rental Business into a Seven-Figure SaaS using HighLevel with Tariq Elkhatib

Join us in Episode 44 of the HighLevel Experience Podcast as we explore Tariq Elkhatib's inspiring journey from healthcare to building a seven-figure agency. Discover how Tariq leveraged HighLevel strategies and niche marketing to achieve business success with EventHawk. Learn about the challenges he faced, the power of giving, and how his recession-proof strategies can help you grow your own agency. Don't miss this opportunity to gain insights into entrepreneurship, SaaS, and digital marketing.

Tariq's book, "Bounce House School," is now available on Amazon. It's a must-read for anyone interested in starting a party rental business or learning from Tariq's entrepreneurial journey. Check it out here: https://www.amazon.com/dp/B0DSQ8V9RM/

About Tariq

Tariq Elkhatib is the founder of EventHawk, a seven-figure agency specializing in marketing for the party rental industry. He is a Platinum HighLevel SaaSpreneur and author of "Bounce House School," a guide for starting a successful party rental business.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 1. [00:00:04] Introduction and Guest Welcome - Vit Muller introduces Tariq Elkhatib, highlighting his journey from a stable job to founding a seven-figure agency, EventHawk, and his impact in the party events industry.
  • 2. [00:01:32] Tariq's Early Career and Entrepreneurial Spark - Tariq shares his initial career in healthcare and the pivotal moment that inspired him to pursue entrepreneurship after a disappointing experience with a bouncy house rental.
  • 3. [00:03:28] Challenges and Initial Failures - Discussion on Tariq's early struggles in business, including financial management and marketing challenges, and the turning point when he considered quitting.
  • 4. [00:04:52] Turning Point: Discovering High Level - Tariq explains how discovering HighLevel helped him solve industry-specific problems and scale his business, leading to the creation of a successful marketing company.
  • 5. [00:06:04] Scaling the Business and Helping Others - Insights into how Tariq expanded his business by helping others in the party rental industry and the importance of focusing on a niche market.
  • 6. [00:12:44] The Power of Niches and Community - The benefits of sticking to a specific niche, building a community, and providing free value to establish trust and grow a business.
  • 7. [00:34:50] The Power of Giving - Tariq discusses the importance of giving away valuable content and resources for free to build credibility and attract clients.
  • 8. [00:48:59] Succession Planning and Team Support - The significance of succession planning and supporting team members' personal goals to ensure business continuity and growth.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

13 Aug 2024Revolutionizing HighLevel with Custom Apps from Level Up Marketplace01:11:15

18 - Revolutionizing HighLevel with Custom Apps from Level Up Marketplace

"Freedom. Applications give you the freedom to do whatever you want within your workflows."

— Rupert Samuel [00:14:57]

In this insightful episode of the HighLevel Experience Podcast, Vit interviewed Rupert Samuel, founder and CEO of Level Up Marketplace. As one of the elite HighLevel developer partners globally, Rupert dives into the innovations and transformative power of custom apps within HighLevel's ecosystem. The conversation spans from the future of app integrations, replacing Zapier with native solutions, to the potential of the HighLevel marketplace in revolutionizing business automation.

Rupert also shares his journey from retail to tech, the importance of manufacturing lines in business, and a sneak peek into exciting future developments for snapshot builders and app integration.

Key Topics Discussed:

  • The rise of NFC technology and its potential in business.
  • Custom workflow actions and innovative use cases in HighLevel.
  • The benefits of replacing Zapier with native workflow actions.
  • Insights into HighLevel's App Marketplace and its impact on agencies.
  • Rupert's background in retail and how it shaped his tech ventures.
  • The future of HighLevel’s marketplace and the evolving role of snapshots.

Special Offer 🤩📣

Explore the Level Up Marketplace and enhance your agency’s capabilities with custom apps. Visit highlevelexperience.com/levelupmarketplace to find out more.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:16 Rupert's Background and Achievements
  • 02:14 NFC Technology and Innovations
  • 05:51 The Future of Apps in High Level
  • 11:37 Custom Workflow Actions and Solutions
  • 16:01 Benefits of Replacing Zapier with Native Workflows
  • 21:25 Community and Support for App Development
  • 27:15 Business Models and Profitability
  • 30:34 Influx of Tradie Apps
  • 31:08 Real Estate AI Innovations
  • 33:53 Background and Business Journey
  • 38:04 Lessons from the Italian Bag Company
  • 40:44 Innovative Apps and Their Use Cases
  • 47:43 Exciting Developments in Snapshots
  • 56:43 Mission and Future Goals
  • 01:00:11 Conclusion and Final Thoughts

Upvote on these ideas! (The Beef)

These were mentioned in the past episodes and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! please click here.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code...

19 Sep 2024How ADA Compliance Can Save You from Lawsuits and Boost Your Agency's SEO01:06:10

23 - How ADA Compliance Can Save You from Lawsuits and Boost Your Agency's SEO

In this episode of the HighLevel Experience Podcast, Vit Muller sits down with Tony Caggiano, known as the ADA Comply Guy, to discuss the critical importance of ADA (Americans with Disabilities Act) compliance for websites. Tony shares his journey from IT and business innovation to his current mission of making the internet accessible for people of all abilities. He reveals how ADA compliance is not only essential to avoid lawsuits but also a strategic tool to improve SEO, reach new markets, and access U.S. government tax credits. Tony breaks down the key steps to making websites compliant, the legal risks of non-compliance, and how businesses can benefit from ADA compliance, including up to $5,000 in tax credits annually.

Key Takeaways:

  • Tony's Journey: Tony shares his lifelong passion for helping people with disabilities, which led him to focus on ADA compliance after noticing a gap in digital accessibility.
  • Understanding ADA Compliance: ADA compliance for websites is essential for avoiding lawsuits and improving user accessibility. Simple adjustments like proper alt text and color contrast can make a big difference.
  • Legal Risks: Businesses that ignore ADA compliance are vulnerable to lawsuits with fines starting at $55,000.
  • SEO Benefits: Proper ADA compliance, including descriptive alt text, improves SEO performance, reaching both disabled and non-disabled users.
  • Tax Credits: U.S. businesses can receive up to $5,000 in annual tax credits for making their websites accessible.
  • Marketing Opportunity: Tony encourages businesses to use ADA compliance as a marketing tool and incorporate it into their SaaS offerings, allowing them to differentiate from competitors.

Special Offer 🤩📣

Head over to highlevelexperience.com/ADAcomplyguy to explore three ADA compliance packages designed for SaaS providers:

  1. Base Software Only Package – Starting at $49/month, this package helps SaaS providers implement accessibility into their solutions and qualify clients for U.S. tax credits.
  2. Basic ADA Package – For websites with 25 pages or less, includes custom alt text and captioning services.
  3. Fully Compliant ADA Package – Tailored for larger websites with more than 25 pages, ensuring full ADA compliance.

Bonus Offer: Get a free Deep Links Generator, a tool to improve client navigation and boost customer retention by providing direct links to HighLevel features.

Learn more and claim your freebie at: highlevelexperience.com/ADAcomplyguy

About Tony

Tony Caggiano is a seasoned IT leader with over 30 years of experience in leveraging technology to drive business success. Known as "The ADA Comply Guy," Tony specializes in making websites accessible for all abilities, helping businesses comply with ADA regulations, and unlocking valuable government funding. His mission is to create an inclusive internet while empowering agencies and businesses to turn compliance into a strategic advantage. Tony is passionate about partnering with entrepreneurs to create synergistic opportunities and make a meaningful impact.

Highlights 🔥

Key points we talked about in this pilot episode!

  • [00:01:16] - Tony Caggiano's introduction and the importance of ADA compliance in business...
31 Mar 2024From HighLevel Plugin to AI Powerhouse: The Story of FormWise01:08:02

9 - From HighLevel Plugin to AI Powerhouse: The Story of FormWise

"If you want to go fast, go by yourself. But if you want to go far, go with a team." - Shawn Greenway, [00:07:33]

In this insightful episode of the HighLevel Experience Podcast, we welcome two groundbreaking guests, Shawn Greenway and Javi Velazquez. They dive deep into the world of marketing automation and customer engagement through their innovative platform, FormWise. This episode is a must-listen for anyone interested in the intersection of AI, entrepreneurship, and the future of digital marketing.

Featured Guests:

  • Shawn Greenway: Co-founder of FormWise, Shawn brings a wealth of experience in marketing automation and business strategy, driving growth and innovation.
  • Javi Velazquez: As the co-founder and the tech genius behind FormWise, Javi's expertise in AI and software development has been instrumental in bringing their vision to life.

Special Offer:

Enjoy an exclusive 40% discount on FormWise's annual plan. This special offer is available for a limited time, so make sure to check it out at https://podcast.highlevelexperience.com/formwise.

Highlights:

Key points we talked about in this pilot episode!

  • 00:00 Welcome to the HighLevel Experience Podcast
  • 00:41 Introducing Shawn Greenway and Javi Velazquez
  • 00:54 Diving Deep into FormWise's Journey and Growth
  • 04:45 The Power of a Strong Team: Insights from the Founders
  • 07:44 FormWise: Revolutionizing AI Toolkits for Businesses
  • 20:55 The Importance of Community and Collaboration in SaaS
  • 32:10 The Joy of Collaborative Podcasting
  • 32:29 Embracing the Jam Session Vibe
  • 33:43 Navigating Personal Dynamics in Collaborations
  • 34:06 Introducing 'The Beef' Segment
  • 34:20 Exploring HighLevel's Rapid Development and Challenges
  • 41:31 Strategies for HighLevel Success and Future Predictions
  • 49:38 Leveraging FormWise and ChatHQ for Enhanced Functionality
  • 52:57 Final Thoughts and Offers for Listeners

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific...

04 Feb 2024Navigating HighLevel: A Comprehensive Discussion on Custom Dashboards and Data Utilization01:03:06

2 - Navigating HighLevel: A Comprehensive Discussion on Custom Dashboards and Data Utilization

🚀 Get Ready for Episode 2 of the High Level Experience Podcast with Vit and Andrew!

🎙️ Dive into the casual, engaging world of the High Level Experience Podcast! In Episode 2, your favorite co-hosts, Vit and Andrew, reflect on their previous episodes and map out future plans with their signature laid-back style. They discuss the importance of staying flexible and authentic in their podcasting journey - all about keeping it real and resonant with you the listener.

💡 Engaging with the Audience: Vit and Andrew emphasize the importance of audience feedback and interaction. They encourage listeners to reach out on various social channels, including an upcoming YouTube channel, Facebook, and LinkedIn. This episode truly embodies the spirit of the High Level community, where every listener's voice matters.

🎧 Exploring Podcasting Tools and Techniques: The co-hosts dive into the use of Descript and YouTube for enhancing podcasting, sharing practical tips for creating engaging content. They discuss the challenges of scheduling guests and how they plan to keep the episodes flowing, guest or no guest.

🤖 Geek Out Segment: A highlight of this episode is the 'Geek Out' segment, where Vit and Andrew discuss the latest and greatest features released by High Level. They cover a range of topics from dashboard features to new follower functions and workflow integration, providing valuable insights for fellow agencies and SaaS entrepreneurs.

🔥 Hot Topics: The discussion gets deep into data's power in business, exploring personalized experiences and the potential of tools like Banner Bear for creating visually engaging content. This episode is not just a talk show; it's a treasure trove of ideas and inspirations for anyone looking to leverage High Level to its fullest potential.

🌟 A Teaser for the Next Episode: The co-hosts tease a special guest for the next episode, someone who's achieved remarkable success selling High Level setups. This is a must-listen for anyone looking to break through their limitations and scale up their business.

🔗 Join Vit and Andrew on this incredible journey and tune in to Episode 2 of the High Level Experience Podcast. Whether you're a long-time fan or a new listener, this episode promises to be a delightful mix of insights, inspiration, and a whole lot of fun. Visit our website for more details, and don't miss out on this high-level adventure!

Highlights:

Key points we talked about in this pilot episode!

  • 01:01 Engaging with the Audience: Feedback and Social Channels
  • 01:45 Exploring the Use of Descript and YouTube for Podcasting
  • 02:29 Discussing the Challenges of Scheduling Guests
  • 03:25 Introducing the Geek Out Segment: Exploring New Features
  • 03:54 Deep Dive into Dashboard Features
  • 04:02 Exploring the Follower Features and Workflow Integration
  • 08:19 Discussing the Importance of Time Zone Capture
  • 11:34 Dealing with Distractions and Staying Productive
  • 21:04 Exploring the Multi File Upload Feature
  • 23:43 Anticipating the Custom Dashboards and Calendar Customizations
  • 25:15 Customizing Dashboard Tiles
  • 25:50 Limitations of Current Customization Options
  • 26:02 Exploring Different Plans and Configurations
  • 27:03 The Importance of Visual Data Representation
  • 27:10 The Need for More Refined Customization
  • 27:36 The Power of Custom Dashboards
  • 28:46 Comparing High Level Dashboards and Consolidata
  • 29:30 The Impact of UI Design on User Experience
  • 31:31 The Value of Data in...
10 Mar 2024Leveraging Trigger Links, UTMs and Deep Linking for Enhanced User Experience01:38:13

6 - Leveraging Trigger Links, UTMs and Deep Linking for Enhanced User Experience

In this insightful episode of the HighLevel Experience, hosts Andrew Kamide and Vit Muller dive deep into the innovative features of the HighLevel platform, highlighting the game-changing potential of deep linking, AI, and automation in enhancing user experience. The discussion centers around practical applications of 'Live Chat', 'Conditional Logic', and the strategic advantage of integrating new features like trigger links and payment links. Additionally, the episode introduces 'The Beef', a new segment designed to foster constructive feedback for continuous improvement.

What You'll Learn:

  • How deep linking can significantly improve navigation and user engagement on the HighLevel platform.
  • The role of AI and automation in streamlining processes and boosting efficiency.
  • Practical tips for utilizing 'Live Chat' and 'Conditional Logic' to enhance customer interaction and retention.
  • Insights into HighLevel features, including trigger links and the new payment links, and how they can benefit your business.
  • The importance of recording processes and creating Standard Operating Procedures (SOPs) with the help of AI.
  • An overview of 'The Beef' segment and how it aims to collect constructive criticism to refine the HighLevel Software.

New Segment Announcement: The Beef

  • Andrew and Vit encourage listeners to share their constructive criticisms and suggestions to help improve HighLevel, emphasizing the importance of community feedback in the platform's development. If you have a beef with a particular feature in HighLevel let us know and we'll discuss it on our next episode.

Highlights:

Key points we talked about in this pilot episode!

  • 00:15 Introducing the New Segment: The Beef
  • 00:23 Discussion on Magic Links and Deep Linking
  • 01:42 Importance of Customer Experience in Software Solutions
  • 03:57 The Concept of Deep Links and Magic Links
  • 05:08 The Power of Direct Access Links
  • 05:16 The Challenge of Customer Navigation
  • 06:56 The Importance of User Experience in Software
  • 07:48 The Role of Interactive Help Guides in User Experience
  • 08:28 The Role of Software in Consumer Experience
  • 08:54 The Role of Sales in Customer Retention
  • 11:34 The Impact of Direct Links on User Engagement
  • 12:40 The Power of Deep Links in Sales
  • 13:51 The Importance of Customer Journey in Software
  • 14:03 The Role of Affiliate Marketing in Business Growth
  • 16:29 The Impact of Deep Links on Customer Experience
  • 18:06 The Importance of Customer Feedback in Innovation
  • 20:57 The Power of Payment Links in Business
  • 22:43 The Role of UTM Links in Business
  • 34:46 The Importance of Hard Work in Business Success
  • 38:11 The Power of Rapid Innovation in Business
  • 42:09 Conclusion and Final Thoughts
  • 43:22 Exploring Affiliate Opportunities with HighLevel
  • 44:56 Harnessing Creativity for Business Success
  • 45:43 Marketing Angles and the Power of AI
  • 46:59 The Impact of Technology on Brain Development
  • 47:29 Capitalizing on AI Opportunities
  • 48:21 The Power of Links and UTM Parameters
  • 50:18 The Importance of Tracking Marketing Changes
  • 50:24 The Importance of Documenting Marketing Efforts
  • 52:39 Leveraging AI for Business Processes
  • 52:39 The Power of AI in Documenting Processes
  • 55:42 The Future
24 Sep 2024Maximizing Revenue with Flawless Follow-Up and Sales CPR01:25:13

24 - Maximizing Revenue with Flawless Follow-Up and Sales CPR

In this episode, Vit interviewed Steve Rosenbaum, the “King of Follow-Up” and founder of Flawless Follow-Up, to discuss how agencies and businesses can use sales automation to boost client retention, streamline processes, and drive revenue growth. Steve shares his 40 years of expertise in sales automation, including his proprietary systems like Sales CPR and Win-Back Campaigns. He reveals the secrets behind getting quick wins for clients, reducing churn, and the power of efficient follow-up.

Key Highlights:

  • [00:00:09] Steve’s impressive career and revolutionary CRM techniques
  • [00:04:12] Importance of setting up systems for small businesses
  • [00:07:49] Autom ating daily business operations
  • [00:12:26] Strategies for client retention and reducing churn
  • [00:18:00] Quick wins with Sales CPR and Win-Back strategies
  • [00:34:00] Why Steve is all-in on the HighLevel platform
  • [00:45:00] The power of follow-up systems for long-term business growth

Notable Quote:

"The easiest, fastest, and cheapest customer to get is one you already have." – Steve Rosenbaum [00:19:38]

Special Offer 🤩📣

In the episode, Steve Rosenbaum mentions a special offer related to his Revenue Ceiling Calculator. He offers access to this tool, which helps agencies and businesses calculate their maximum potential revenue based on factors like client churn rate and average customer value.

Additionally, Steve promises to provide a video tutorial to explain how to use the calculator effectively and maximize its impact. This tool is designed to help agencies and businesses understand the growth potential they can achieve by improving client retention and other key metrics.

You can access this special offer by visiting a custom landing page: highlevelexperience.com/flawless, where listeners can download the Revenue Ceiling Calculator and watch Steve’s tutorial.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:16 Casual Conversation and Email Anecdote
  • 01:50 The Importance of Systems and Automation
  • 02:55 Challenges Faced by Small Businesses
  • 06:39 Automation and Efficiency in Business Operations
  • 11:42 Client Retention and Revenue Growth
  • 17:56 The Power of Quick Wins and Sales CPR
  • 28:45 HighLevel Platform and Its Benefits
  • 38:52 Training and Coaching for Agencies
  • 41:44 The Importance of Backend Systems
  • 42:48 The Power of Follow-Up
  • 43:40 Control in Marketing Strategies
  • 44:06 Email Marketing Success Stories
  • 45:55 Building and Validating Your Email List
  • 49:06 Effective Email Reactivation Campaigns
  • 54:34 Creating a Sustainable Follow-Up System
  • 57:39 Advanced Email Marketing Techniques
  • 01:07:25 The Impact of High-Level Strategies
  • 01:10:09 Revenue Ceiling Calculator and Final Thoughts

Upvote on these ideas! (The Beef)

These were mentioned in the this and/or past episodes and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! Click here to see what was...

14 Apr 2024Beyond Expectations: Elevating Customer Experience01:02:41

11 - Beyond Expectations: Elevating Customer Experience

In this insightful episode of the HighLevel Experience Podcast, Vit and Andrew take a deep dive into the essence and transformative power of exceptional customer experience. With their rich backgrounds in software development and agency leadership, Vit and Andrew unpack the intricacies of how businesses can leverage customer experience to not only retain clients but also to amplify their brand reputation and boost conversions.

Key Takeaways:

  • The Importance of Customer Experience: Learn why customer experience should be at the heart of your business strategy and how it influences your brand perception and sales.
  • Personal Touch and Going Above and Beyond: Discover strategies for exceeding customer expectations without overtly advertising your efforts, creating an environment of surprise and delight that fosters loyalty and word-of-mouth promotion.
  • Creating Memorable Experiences Across Industries: Vit and Andrew share real-world examples from the hospitality industry to online software services, illustrating the universal relevance of outstanding customer service.
  • The Role of Feedback and Referrals: Understand the critical role of feedback in refining your services and the natural progression towards earning referrals through positive customer interactions.
  • Leveraging Technology for Enhanced Customer Support: The hosts discuss how tools like chatbots, AI, and well-structured onboarding processes can create seamless, engaging experiences for customers.
  • The Never-Ending Journey of Customer Experience Improvement: Gain insights into the continuous process of enhancing customer service and staying responsive to client needs and preferences.

Episode Highlights:

  • Vit and Andrew's personal anecdotes and experiences provide a relatable and engaging narrative that brings the concept of customer experience to life.
  • Practical advice for businesses of all sizes on implementing and improving customer experience strategies.
  • An exploration of how technological advancements can assist in personalizing customer interactions and automating aspects of customer support.

Conclusion:

Episode 11 of the HighLevel Experience Podcast is a must-listen for business owners, marketers, and anyone interested in leveraging customer experience as a pivotal growth strategy. Vit and Andrew's discussion is not only informative but also packed with actionable tips and heartfelt advice on making every customer feel valued and understood.

Stay tuned for more episodes where we continue to explore the elements that contribute to a high-level business experience.

Highlights:

Key points we talked about in this pilot episode!

  • 00:21 Diving Deep into Customer Experience
  • 02:25 The Importance of Going Above and Beyond
  • 04:05 Creating Memorable Experiences in Various Industries
  • 04:54 Personal Touch: The Key to Customer Loyalty
  • 10:16 Systemizing Customer Success for Scalability
  • 10:44 The Power of Feedback and Referrals
  • 15:03 Enhancing Customer Support with Automation and Personalization
  • 18:30 Building a Comprehensive Onboarding Experience
  • 26:01 The Never-Ending Journey of Enhancing Customer Experience
  • 28:13 Optimizing Customer Support with AI and Automation
  • 28:34 Leveraging AI for Enhanced Customer Experience
  • 29:23 Effective Use of Automation in Customer Support
  • 29:57 Exploring Tools for Customer Feedback and Support
  • 31:43 SEO and Website Optimization Strategies
  • 36:41 Navigating Compliance and Cookie Consent in Web Development
  • 40:51 New Features and Updates in HighLevel
  • 42:32...
01 Apr 2025Mastering Lead Generation: AI Strategies for Agency Success with Walt Bayliss01:32:26

47 - Mastering Lead Generation: AI Strategies for Agency Success with Walt Bayliss

Join us for an inspiring episode of the HighLevel Experience Podcast, where host Vit Muller dives deep into the entrepreneurial journey of Walt Bayliss, a seasoned entrepreneur with over two decades of experience in building and exiting software companies. Walt is the co-founder of White Label Suite and a gold award-winning SaaSpreneur. In this episode, Walt shares his journey from being a dedicated employee to a successful entrepreneur, the pivotal moments that shaped his career, and how he leverages AI and HighLevel to drive business success.

Special Offer 🤩📣

Listeners of the HighLevel Experience Podcast can access an exclusive offer on White Label Suite. Visit https://highlevelexperience.com/walt to get a special discount, additional training, and resources to help you leverage AI and HighLevel for your business success.

About Walt Bayliss

Walt Bayliss is a renowned entrepreneur and co-founder of White Label Suite. With over 20 years of experience in the software industry, Walt has successfully built and exited multiple companies. He is passionate about leveraging AI and technology to drive business growth and innovation. Walt is also a devoted father and a Taekwondo black belt, embodying the principles of discipline and perseverance in both his personal and professional life.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:06:41] The Journey to Entrepreneurship - Walt shares his transition from a dedicated employee to an entrepreneur, sparked by the birth of his first daughter and the desire for more time with family.
  • 👉 [00:09:49] Consolidating Business Ventures - Discussion on how Walt managed multiple companies and the pivotal decision to consolidate them under one banner with his business partner, Johan.
  • 👉 [00:13:13] The Importance of Knowing When to Pivot - Vit and Walt discuss the significance of recognizing when to pivot in business and the concept of "knowing when to kill the puppy."
  • 👉 [00:17:32] Lead Generation and HighLevel Integration - Walt explains the role of lead generation in business success and how integrating HighLevel has streamlined their processes.
  • 👉 [00:23:34] AI-Powered Market Intelligence - Walt delves into the capabilities of White Label Suite's AI-powered tools for market intelligence and personalized outreach.
  • 👉 [00:42:55] Mindset, AI, and High Ticket Sales - A deep dive into the mindset required for high ticket sales, the role of AI in business, and the pitfalls of underpricing services.
  • 👉 [01:10:39] Lessons from Martial Arts - Walt shares how his journey in Taekwondo has influenced his approach to business and leadership, emphasizing perseverance and continuous improvement.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find.

03 Sep 2024AI-Powered Cold Email Strategies with Ty Shane01:01:22

21 - AI-Powered Cold Email Strategies with Ty Shane

In this inspiring episode of the HighLevel Experience Podcast, host Vit Muller sits down with Ty Shane, an entrepreneur who has successfully leveraged AI to revolutionize cold email outreach. Ty shares his incredible journey from overcoming foster youth addiction and incarceration to becoming a successful entrepreneur. The discussion delves into the power of AI in marketing, the challenges of entrepreneurship, and how personal struggles can be transformed into professional strengths. Ty's insights into dynamic copy, personalized outreach, and the use of advanced tools like Clay and Smartlead will resonate with anyone looking to push the boundaries of what’s possible in digital marketing.

Key Topics Discussed:

  1. Ty Shane's Personal Journey: Overcoming addiction and incarceration to achieve entrepreneurial success.
  2. Transition to Entrepreneurship: How Ty moved from homelessness to studying at Ohio State University and ultimately diving into the world of digital marketing.
  3. Power of AI in Cold Email Marketing: Exploring the transformative impact of AI on traditional email marketing and its benefits for businesses.
  4. Challenges and Growth in Business: The importance of overcoming limiting beliefs and the reality of entrepreneurial struggles.
  5. High Level and Cold Email Integration: How Ty uses advanced tools like Clay and Smartlead for hyper-personalized outreach and the integration with HighLevel.

Memorable Quote:"Life's not working against us; it's working for us. What is this experience revealing? What is your role?"

— Ty Shane [00:04:07]

Episode Highlights:

  • Ty Shane’s journey from addiction to entrepreneurship.
  • The role of AI in crafting hyper-personalized email outreach campaigns.
  • Insights on overcoming limiting beliefs and thriving in business.
  • How HighLevel can be effectively integrated with cold email strategies.

Special Offer 🤩📣

Check out Ty Shane’s mini-course on AI-driven cold email strategies at highlevelexperience.com/tyshane

About Ty Shane

Ty Shane is a dynamic entrepreneur and AI-driven marketing expert who has transformed his life and business through resilience and innovation. From overcoming addiction and homelessness to mastering the art of personalized cold email outreach, Ty’s journey is a powerful testament to the impact of determination and cutting-edge technology. Now, he empowers others by sharing his proven strategies for leveraging AI to revolutionize digital marketing and drive business success.

Connect with Ty on Facebook

Highlights 🔥

Key points we talked about in this pilot episode!

  • 00:22 Ty Shane's Personal Journey
  • 01:29 Overcoming Addiction and Finding Purpose
  • 03:10 From Homelessness to Higher Education
  • 04:46 Transition to Entrepreneurship
  • 07:19 Challenges and Growth in Business
  • 17:48 The Power of AI in Cold Email Marketing
  • 27:12 Smart Leads API vs. Instantly
  • 28:09 The Evolution of Cold Email: From Spintax to AI
  • 28:33 Dynamic Copy and Personalization
  • 31:06 Deliverability and Volume in Cold Email
  • 33:19 Advanced Cold Email Strategies
  • 37:30 High Level and Cold Email Integration
  • 41:33 Favorite Features and Custom Apps in High Level
  • 44:01 Constructive Feedback for High Level
  • 49:00 Final Thoughts and Offers

Upvote on these ideas! (The Beef)

*For list...

01 Oct 2024Unlocking the Secrets of Organic Lead Generation with Jenna Larson01:13:56

25 - Unlocking the Secrets of Organic Lead Generation with Jenna Larson

Join us in this episode of the High Level Experience Podcast as Jenna Larson, a pioneering social media marketing and business coach, reveals her journey from the corporate world to co-founding GroupTrack CRM. Explore how GroupTrack CRM empowers entrepreneurs with streamlined social media engagement, lead tracking, and seamless integration with HighLevel. Jenna discusses strategies for effective DM outreach, the importance of owning a Facebook group, and adapting to new Meta rules. This episode also covers GroupTrack's features, free trials, resale options, co-branded solutions, and white-label opportunities, providing valuable resources for growing your agency or SaaS business. Don't miss out on these expert insights to scale your relationships and business in the digital age!

Key Takeaways:

  • From Corporate to Entrepreneurship: Jenna explains the pivotal moment that led her to leave her comfortable corporate job and start her own business. She describes how divine inspiration and her love for helping others pushed her into entrepreneurship.
  • The Birth of GroupTrack CRM: Learn how GroupTrack CRM was created to solve a significant problem – tracking leads from social media effectively. Jenna recounts the story of building the platform from scratch with her co-founder.
  • Navigating Social Media Rules: Jenna discusses how to avoid pitfalls like “Facebook jail” and why GroupTrack’s approach to avoiding spammy tactics aligns with Meta’s rules.
  • Effective Social Media Outreach: Jenna emphasizes the importance of building real relationships on social media, leveraging Facebook groups, and personalizing outreach without relying on cold DMs.
  • GroupTrack and HighLevel Integration: Jenna highlights how GroupTrack’s integration with HighLevel creates a powerful system for agencies to manage their leads and track client interactions seamlessly.
  • Boosting Engagement with Simple Strategies: Discover Jenna’s simple yet highly effective strategy for growing engagement and converting leads in her small but mighty Facebook group, generating over a million in revenue annually – all without paid ads!

Special Offer 🤩📣

Interested in trying GroupTrack CRM? Visit highlevelexperience.com/grouptrack to start your free trial and learn more about this powerful tool that can transform your social media outreach.

About Jenna Larson

Jenna Larson is the Co-Founder of GroupTrack, a pioneering SOCIAL CRM that helps businesses connect with clients through social media. With a background in corporate leadership, Jenna made the leap into entrepreneurship to make a greater impact and spend more time with her family. She is also the Founder of Drive Performance Coaching, where she empowers entrepreneurs with strategies for sales and customer retention. Jenna’s expertise in social media marketing and her client-centric coaching approach have made her a sought-after leader in the industry.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 00:45 Jenna Larson's Corporate Journey
  • 02:37 The Birth of GroupTrack CRM
  • 04:42 Navigating Social Media Rules
  • 06:27 Effective Social Media Strategies
  • 11:56 Managing Facebook Friends and Leads
  • 19:50 Optimizing Facebook Groups for Business
  • 32:14 Integrating GroupTrack with HighLevel
  • 34:37 Introduction to Webhooks and Workflow Automation
  • 34:57 High Level Integration: A Game Changer
  • 36:17 Boosting Engagement with Email and Social Media
  • 37:19 Ninja Hack: Using...
15 Jan 2025Voice AI and Beyond: Mohan Gulati's Blueprint for Business Transformation01:16:35

38 - Voice AI and Beyond: Mohan Gulati's Blueprint for Business Transformation

In this exciting episode of the HighLevel Experience Podcast, host Vit Muller welcomes Mohan Gulati, CEO of Thinkrr AI, to discuss the transformative power of voice AI in business. Mohan shares his journey into AI, the founding of Thinkrr AI, and how his company is revolutionizing customer engagement and operational efficiency through innovative voice AI solutions. The conversation delves into the ethical considerations of AI, the integration of Thinkrr AI with HighLevel, and the future of AI in business.

Special Offer 🤩📣

FREE course on starting your own SaaS AI voice company. Learn how to generate $100,000 per month with expert guidance and community support. This is your chance to dive into the world of AI and make a significant impact in your industry. Click here to learn more

Highlights 🔥

Key points we talked about in this pilot episode!

  •  [00:00:00] Introduction and Guest Welcome - Vit Muller introduces Mohan Gulati, CEO of Thinker AI, highlighting his expertise in AI and his work with global brands
  • [00:00:58] Mohan's Journey into AI - Mohan shares his career path leading to AI and the founding of Thinker AI, emphasizing the challenges businesses face in adopting AI technologies.
  • [00:01:57] The Vision Behind Thinker AI - The inspiration for Thinker AI, sparked by a personal experience, and the entrepreneurial spirit driving its creation.
  • [00:06:15] Thinker AI's Current Offerings - Overview of Thinker AI's voice AI solutions for businesses, including outbound and inbound call capabilities and integration with HighLevel.
  • [00:10:32] Ethical Considerations in AI - Discussion on the importance of ethical AI practices and how Thinker AI addresses these concerns in its offerings.
  • [00:14:35] Voice AI Use Cases and Future Plans - Exploration of various applications of voice AI, including real estate and customer service, and future developments in AI technology.
  • [00:23:08] Outbound Voice AI and Real -World Applications - Real-world examples of how Thinker AI's outbound voice solutions enhance business operations, including webinar engagement and lead qualification.
  • [01:05:10] The Future of Voice AI - Mohan's insights on the growth of voice AI, its market potential, and the importance of businesses adopting AI technologies to stay competitive.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

22 Oct 2024Art of Scaling SaaS: Automation, Lead Nurturing, and building Virtual Teams01:44:08

28 - Art of Scaling SaaS: Automation, Lead Nurturing, and building Virtual Teams

Vit sits down with sales expert Jarryd Holmes from Bolder Digital to uncover how entrepreneurs can transform fear and self-doubt into their biggest strengths in sales. From navigating personal challenges to building trust with clients, Jarryd shares actionable strategies that every agency owner or entrepreneur can use to elevate their sales game. Whether you're struggling with confidence or looking for ways to make your sales pitch more authentic, this episode is packed with value.

Listen in to discover the mindset shifts and tactical approaches that can turn even the most hesitant salesperson into a high-performing sales powerhouse.

Key Topics Discussed:

  • Overcoming Fear in Sales: Jarryd opens up about personal challenges with anxiety and fear around selling, and how embracing vulnerability became the secret to success.
  • Building Authentic Client Relationships: Learn how to ditch the traditional sales script and instead, create meaningful conversations that foster trust and connection.
  • Sales as a Superpower: Jarryd explains why shifting your mindset about selling can change the game—and how anyone can become a great salesperson by leaning into authenticity.

Special Offer 🤩📣

Jarryd Holmes is offering two exceptional resources to help you scale and optimize your business.

1. Talent Sync System: This comprehensive guide walks you through the entire process of hiring a Virtual Assistant from the Philippines. Learn how to identify tasks, create SOPs, and effectively integrate a VA into your business operations. This resource is invaluable for anyone feeling overwhelmed and in need of efficient delegation.

2. Sales Training Program: An incredible offer that includes 30 modules of sales training, drawing from the expertise of industry legends like Jordan Belfort and Tony Robbins. This training program can be bundled into your agency’s offerings or provided for free to enhance your team’s sales skills.

Additionally, Vit Muller is offering his SaaS Rebilling Calculator, a powerful tool to ensure transparency and compliance when billing your clients. This calculator automatically factors in SMS fees, phone call charges, AI content generation costs, and more to give you a comprehensive billing breakdown.

Don’t miss out on these amazing resources! Visit highlevelexperience.com/jarrydholmes to download Jarryd’s Talent Sync System guide, the Sales Training Program, and Vit’s SaaS Rebilling Calculator. Elevate your business to the next level with these tools and insights!

About Jarryd Holmes

Jarryd Holmes is an expert in business optimization and virtual team building, specializing in helping agencies scale with highly skilled Virtual Assistants from the Philippines. With a wealth of experience in creating streamlined processes, Jarryd offers valuable insights into effective delegation, sales training, and business growth. His innovative strategies have empowered countless entrepreneurs to enhance productivity and achieve sustainable success.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:41 Jarryd Holmes' Journey from Glazier to Business Growth Expert
  • 04:10 The Impact of Motivational Events
  • 07:17 Understanding HighLevel and Its Capabilities
  • 12:03 Building Trust in Digital Sales
  • 28:17 The Power of AI in Business
  • 31:57 Introduction to Gamma and Canva
  • 32:48 The Importance of Customization
  • 33:14 Challenges with...
18 Mar 2025Why Your Online Community Is Quiet (And How to Fix It)01:42:41

46 - Why Your Online Community Is Quiet (And How to Fix It)

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Jade Olivia, a dynamic expert in community engagement and marketing automation. Jade shares her unique journey from professional dancing and coaching to becoming a leading figure in online community management. She discusses her three-step framework for community engagement, offering listeners valuable insights into building thriving online communities. Jade emphasizes the importance of treating business communities differently from social media and provides actionable strategies to foster meaningful interactions among community members.

Special Offer 🤩📣

Transform your community into a measurable growth asset with Jade's free Community Tracker.

Visit highlevelexperience.com/communitytracker to access this valuable tool and revolutionize your approach to community engagement.

About Jade Olivia

Jade Olivia is a renowned expert in community engagement and marketing automation. With a background in professional dancing and coaching, Jade has built a successful career helping entrepreneurs cultivate thriving online communities. She is passionate about empowering individuals to feel seen, heard, and valued in digital spaces.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:01:16] Jade's Journey: From Dancing to Community Engagement - Jade shares her transition from coaching varsity dance teams to becoming a leading expert in online community engagement, emphasizing the role of failure and personal growth in her journey.
  • 👉 [00:04:34] The Importance of Community in Business - Discussion on the real value of driving community and the benefits it brings to businesses, including customer retention and creating a supportive environment.
  • 👉 [00:12:35] Defining Your Community's Purpose - Jade introduces her three-step framework: Define, Design, Deploy, and explains the importance of defining the purpose of a community to ensure it serves a function in the business.
  • 👉 [00:18:09] Designing an Engaging Community - Strategies for designing the flow and engagement within a community, including the use of data and strategic calls to action to foster interaction among members.
  • 👉 [00:35:15] Leveraging Automation for Engagement - The role of automation in enhancing community engagement, including examples of how to integrate calls to action and track member progress through automated workflows.
  • 👉 [01:01:29] Free vs. Paid Community Models - Discussion on different community models, the value of offering free content, and the importance of providing high-value experiences to nurture and convert community members.
  • 👉 [01:19:43] Inspiring Stories from the High Level Community - Jade shares inspiring stories of how community engagement has transformed businesses and personal lives, highlighting the power of connection and support in online communities.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more,...

11 Mar 2025From Failures to Fortune: Diamond SaaS Preneur's Journey to Success01:14:45

45 - From Failures to Fortune: Diamond SaaS Preneur's Journey to Success

In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Jake Setterlun, a remarkable entrepreneur who has navigated the ups and downs of the business world from a young age. Jake shares his journey from failed ventures to achieving significant success, including earning a spot on the 2024 Inc 5000 list and receiving HighLevel's prestigious Diamond Award. The conversation delves into Jake's strategic partnerships, his transition from a "done-for-you" to a "done-with-you" business model, and the innovative use of voice AI in real estate marketing.

Special Offer 🤩📣

Jake Setterlun is offering a special consultation for listeners interested in learning more about his "done-with-you" model and how it can be applied to your Agency / SaaS business. To take advantage of this offer, visit highlevelexperience.com/jakesetterlun

About Jake Setterlun

Jake Setterlun is a seasoned entrepreneur with a wealth of experience in the marketing industry. His journey from engineering to marketing has been marked by resilience and strategic partnerships. Jake's agency has achieved significant success, earning a spot on the Inc 5000 list and receiving HighLevel's Diamond Award. He is passionate about leveraging technology, such as voice AI, to drive business growth and innovation.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 👉 [00:01:28] Jake's Entrepreneurial Journey - Jake shares his background, from studying engineering to entering the marketing world, facing multiple failures, and eventually finding success with the right business partner.
  • 👉 [00:02:54] Finding the Right Business Partner - Discussion on the importance of finding a complementary business partner and how it transformed Jake's business, allowing him to focus on his strengths in systems and automation.
  • 👉 [00:05:03] Scaling and Business Model - Transition from a "done-for-you" to a "done-with-you" model, making services more affordable and scalable, and the impact of productized fulfillment on business growth.
  • 👉 [00:08:20] Transition to Done-With-You Model - Jake explains the benefits of the "done-with-you" approach, allowing clients to manage their systems post-setup, and how it has enabled his agency to scale effectively.
  • 👉 [00:17:10] Financial Insights and Business Metrics - Insights into Jake's agency's financial performance, including revenue, profit margins, and the importance of providing value while maintaining a sustainable business model.
  • 👉 [00:22:00] Future Plans and Joint Ventures - Jake discusses future plans, including potential business exits, joint ventures, and personal branding, as well as helping other agencies scale through partnerships.
  • 👉 [00:27:07] Creating a Winning Offer - The importance of crafting a unique offer in a competitive market, using voice AI in real estate marketing as an example, and the impact of innovative solutions on business success.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching...

28 Jan 2024Sergio Leon - Deep Dive into Highlevel's APIs, Webhooks and More!01:54:08

1 - Sergio Leon - Deep Dive into Highlevel's APIs, Webhooks and More!

In this episode Andrew and Vit interview Sergio Leon about his experiences as a software developer. They discuss various topics including the reasons behind starting a business, the benefits of doing something enjoyable for work, the influence of various hormones on job satisfaction, and the importance of authenticating and authorizing data in software systems. They also discuss the advantages of High-Level's API-first approach and the importance of using it to find solutions for customers. Block-specific discussions around software engineering, APIs, and other tech-related topics are demystified.

Highlights:

Key points we talked about in this pilot episode!

  • 00:53 Sergio's Journey from Cuba to the States
  • 01:59 Diving into the First Question: Contrarian Perspectives
  • 02:54 Sergio's Take on Work-Life Balance
  • 05:13 Understanding Dopamine and Serotonin in Business and Life
  • 07:23 The Role of Neurotransmitters in Depression
  • 09:09 The Birth of a New Podcast
  • 09:13 The Importance of Enjoying What You Do
  • 26:10 The Power of Digital Transformation for Traditional Businesses
  • 31:36 The Future of High Level
  • 31:44 Exploring High Level's New Features
  • 31:53 The Power of Multi-Branding
  • 32:34 Bridging Experiences with High Level
  • 33:50 The Future of High Level: The Cloud Platform
  • 35:33 The Importance of Unique Selling Points
  • 36:40 The Downside of Pricing Wars
  • 36:57 The Shift Towards API First
  • 38:31 The Power of Custom Solutions
  • 38:47 The Importance of Finding the Right Customers
  • 39:04 The Dangers of Building Before Finding Customers
  • 41:21 The Power of High Level in Building a SaaS Business
  • 43:00 The Importance of Doing Business for the Right Reasons
  • 47:01 The Power of Energy in Sales
  • 01:02:20 The Importance of Authentication and Authorization in APIs
  • 01:09:26 Understanding Webhooks and APIs
  • 01:12:15 Understanding APIs and Webhooks
  • 01:12:55 High Level API Documentation and Webhooks
  • 01:14:05 The Power of Webhooks in Marketing Campaigns
  • 01:14:14 Sergio's Role in High Level Development
  • 01:14:46 Exploring the Fitness Industry and Mind Body API
  • 01:16:57 Understanding Array Functions in Workflow
  • 01:18:14 The Impact of Array Functions on E-commerce
  • 01:29:52 The Power of Challenges in SaaS Marketing
  • 01:39:30 The Importance of Sharing Success Stories

You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Growthable

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code...

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