The Chief Psychology Officer (Dr Amanda Potter CPsychol)
Explorez tous les épisodes de The Chief Psychology Officer
| Date | Titre | Durée | |
|---|---|---|---|
| 27 Feb 2022 | Ep1 Resilient Leadership & Adversity | 00:26:59 | |
Dr Amanda Potter discussing the importance of resilient leadership – how the last couple of years have created greater resilience and prepared our leaders to help us through an unknown and potentially imminent next crisis. Resilient Leadership & Adversity · 00:00 – Resilient Leadership & Adversity Introduction · 00:41 – Inspiration for Podcast Setup & Career in Psychology · 01:10 – Why now? · 02:03 – How are the people feeling? · 02:33 – Purpose of the Podcast So much negativity in the world today… · 03:19 – Negativity Bias · 04:06 – The effects of challenging times on the Amygdala · 05:21 – Early Warning Signals · 05:51 – Positivity vs. Negativity · 06:45 – Becoming Resilient · 07:13 – Beware of Burnout Leaders and Neuroscience. · 07:54 – Whose responsibility is it to seek out the signs? · 08:16 – The personal touch · 08:54 – Listen to understand · 09:24 – What the leaders should be doing · 10:41 – The generation gap – are leaders more resilient than young people? · 11:18 – Better choices the older we get · 11:34 – Ways of releasing Serotonin · 12:04 – Enablers of resilience How the Pandemic changed people… · 12:35 – Has the COVID-19 Pandemic actually created the right leaders for now? · 13:13 – Results of nurturing leaders · 13:33 – The test of 2020-2021 on leaders · 14:32 – Psychological Safety · 15:02 – A sense of clarity among organizations · 15:46 – Honesty for the masses How to change our ways. · 16:28 – Behavior changes to indicate a lack of Psychological Safety · 17:17 – Fear & worry is actually good · 17:41 – Acquiring habits to create a new lifestyle · 18:23 – 21 (days) is the magic number · 18:43 – Organizational habits · 19:32 – Little habits · 20:00 – Risks facing the new guard of leaders · 20:24 – Overusing strengths · 21:14 – Archetypal strength overuse · 21:47 – Fatal flaws What the future holds… · 23:01 – What does the future hold for businesses who change? · 23:48 – What the people want · 24:21 – The future is bright · 25:13 – The leaders of the future · 26:00 – Reflections on the past · 26:24 – The ending Episodes are available here https://www.thecpo.co.uk/ | |||
| 20 Mar 2022 | Ep2 Psychological Safety | 00:26:11 | |
An in-depth discussion about psychological safety in the workplace – why it's so important and how it impacts individuals and organisations. Psychological Safety
It’s all Chemical
Forming Psychological Safety
The culture of the workplace
Workplace Toxicity
Implementing new practices
Episodes are available here https://www.thecpo.co.uk/ | |||
| 03 Apr 2022 | Ep3 Cognitive Diversity & Inclusion | 00:27:43 | |
Dr Amanda Potter sharing her research on Cognitive Diversity - why it is critical for business and team effectiveness and how it is different from demographic or identity diversity. Cognitive Diversity
Importance of Cognitive Diversity
It sounds bad, but somehow its all good…
Teams & Cognitive Bias
Episodes are available here https://www.thecpo.co.uk/ | |||
| 18 Apr 2022 | Ep4 Burnout | 00:33:50 | |
Dr Amanda Potter shares her research and personal experience of Burnout - what are the causes, what is the relationship between stress, burnout and depression, and what actions could be taken to overcome the feelings and emotions associated with burning out. Amanda will also start to look at resilience and physical intelligence. These two topics will be explored further in later podcasts. Burnout · 00:00 – Introduction to Burnout · 00:56 – Sounds more like a metal breakdown to me… · 01:57 – The rule of 3 · 03:01 – A Workplace Syndrome · 03:42 – Work; the route of all evil · 04:20 – AA don’t have it all to themselves · 05:55 – It’s on the horizon! Retrospective · 07:06 – Is this for young people, or for all of us? · 08:09 – A retrospective name · 08:38 – Stress · 09:14 – I’m not getting in that Ice Bath!!! · 10:19 – Mind and body · 11:03 – Neuroscience · 12:01 – Subconscious Pessimism · 12:48 – I think you should calm down… The key to your health · 13:26 – Physiological Sigh? · 14:34 – 2 breaths in, 1 breath out · 15:41 – Get a load of that Panorama (Not the BBC series) · 17:37 – Sympathetic vs. Parasympathetic · 18:00 – Walk before work · 19:00 – I though you ought to know… I’m feeling very depressed · 20:21 – Fancy a pill? · 21:18 – AHA! Touchstones · 22:39 – Would you care to share with us? · 23:48 – Falling down · 25:39 – You’ve got a friend in me · 27:04 – So close, yet so far · 28:39 – Resilience; a sneak peak · 30:01 – From 12 steps, to 3… now 9 · 31:27 – Final thoughts? 33:00 – The end. Talk it all out Episodes are available here https://www.thecpo.co.uk/ | |||
| 01 May 2022 | Ep5 Resilience & Positive Self-Talk | 00:31:54 | |
In this episode, Dr Amanda Potter our Chief Psychology Officer looks at resilience and positive self-talk. She also starts to look at the importance of attitude or paradigm shifts to understand and face up to the emotions that could be inhibiting you from being resilient. Resilience & Positive Self-Talk
Enabling Resilience in our lives
It’s not Scott of the Antarctic…
Is it all doom and gloom?
Episodes are available here https://www.thecpo.co.uk/ | |||
| 15 May 2022 | Ep6 Healthy Habits | 00:29:07 | |
In this episode, Dr Amanda Potter will share some insights into the Psychology and Neuroscience of habits and will look at simple 5 step approach for identifying and embedding healthy habits. Amanda will also look at the importance of healthy habits for managing stress and the role of Physical Intelligence in helping to make the habits unconditional or context independent. Healthy Habits · 00:00 – Introduction to Healthy Habits · 00:26 – This is personal · 01:28 – What is a habit? · 02:07 – It just, sort of happens… · 02:41 – Background & Foreground · 03:40 – All it takes is 5 simple steps · 04:34 – Neuroscience! · 05:00 – Limbic Friction Point A to Point B · 06:18 – The Cognitive Dissonance within us and reprogramming the brain · 08:05 – Gotta love that Dopamine · 08:33 – I identify with my goals… · 10:19 – The Lynchpin · 10:58 – The Good, The Bad & The Ugly · 12:12 – Burnout revisited · 13:35 – One person’s habit, is another’s odd decisions The building blocks · 14:34 – Care to tip me? · 15:13 – I can see… · 16:36 – Life-size habits, in bite-sized chunks · 18:35 – Oh, what a beautiful mornin’ · 19:59 – The science of sleep · 20:47 – 21 days · 22:23 – Aim low, you’ll succeed better This Podcast is starting to sound a bit habitual… · 23:28 – When works best for you? · 24:17 – Celebrate good times! · 25:21 – Complete the circle. · 26:26 – From my personal review… · 27:09 – Ask yourself 3 questions: · 28:06 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 29 May 2022 | Ep7 Embrace your mornings: 5 Steps to Transform your Life | 00:33:49 | |
In this episode, our Chief Psychology Officer - Dr Amanda Potter will be talking to Kate Oliver, Chartered Business and Coaching Psychologist and the author of 'Rise and Shine - How to transform your life, morning by morning’. They will look at the evidence showing why it is that mornings matter and discuss how a morning routine can radically boost wellbeing and success, in today’s busy and demanding world. Kate will talk about the S.H.I.N.E. method and share plenty of practical insights, tips and techniques for how you can use this to easily and enjoyably create a morning routine that works for you to create a greater mental focus throughout the working day. Embrace your mornings: 5 Steps to Transform your Life
The origins of Rise & S.H.I.N.E.
Time to change
The mornings can be your happy time
What to do to embrace the mornings…
Episodes are available here https://www.thecpo.co.uk/ | |||
| 12 Jun 2022 | Ep8 Be Decisive: Fight the Urge to Procrastinate | 00:35:48 | |
Why do people procrastinate and hold back from making important decisions? In this episode, the Chief Psychology Officer shares some lessons we can all learn from decisive leaders and the reasons why people procrastinate. Amanda will also look at what happens from a neuroscientific perspective when people hold back from making decisions. Be Decisive: Fight the Urge to Procrastinate
If Decisiveness was a person…
There’s a lot of control in this next bit
Sorry it took so long to get to this bit!
Negative thoughts lead to negative things
Episodes are available here https://www.thecpo.co.uk/ | |||
| 27 Jun 2022 | Ep9 Seven Characteristics of Effective CEOs | 00:49:49 | |
What does it mean to be an effective CEO, C-Suite or Executive Leader? In this podcast our Chief Psychology Officer Dr Amanda Potter shares some of the research on what it means to be an effective leader at the highest level in an organisation. This episode is aimed at future and current leaders, as well as executive coaches or mentors of senior leaders. We look at the typical decision styles, strengths and resilience of leaders at the C-Suite level and how this compares to leading edge research from alternative organisations. 7 Characteristics of Effective CEOs
Out with the old, in with the new
What to look for in a CEO
The barriers of Effective CEOs
Following by example
It was the best of times. It was the worst of times…
What CEOs should be Episodes are available here https://www.thecpo.co.uk/ | |||
| 11 Jul 2022 | Ep10 Facing Up to Change | 00:41:10 | |
Change is constant and affects everyone from individuals to entire organisations. Acknowledging, understanding and managing change is crucial to thriving in an unpredictable, sometimes non-sensical world. In the latest episode of The Chief Psychology Officer, we invite Spencer Bull to share his inspiring story of change and triumph in the face of unpredictable challenges. Dr Amanda Potter also provides insight into what change looks like from an organisational perspective and the neuroscience that drives our response to change. Spencer and Amanda offer helpful tips to individuals coping with change and adversity, as well as leaders and organisations supporting colleagues through periods of transition. Change is a given – it’s how we face up to it that determines how well we thrive! Facing Up to Change
Change is constant
Spencer’s Story
Types of change
Accepting change
Dealing with change ourselves
Episodes are available here https://www.thecpo.co.uk/ | |||
| 25 Jul 2022 | Ep11 Destigmatize Failure to Succeed | 00:42:08 | |
Most large organisations fail before they succeed, and the small failures are early warning signs that change is needed. All of our research is showing that to succeed in business as entrepreneurs and leaders in industry we must redefine failure. We need to get better at failing. We need to understand it, learn from it and share what we have learnt. This podcast summarises our research into failure and the link with Psychological Safety, Resilience, Wellbeing, Impostor Syndrome and Belief. Destigmatize Failure to Succeed
History teaches us this
Personal experience with Failure
The science of Failure
Getting into the right frame of mind
Why can’t I learn from failure?
Episodes are available here https://www.thecpo.co.uk/ | |||
| 22 Aug 2022 | Ep13 Building Endurance and Stamina | 00:38:07 | |
In this episode, Tim will be interviewing our Chief Psychology Officer - Dr Amanda Potter and Claire Dale, the author of Physical Intelligence, to understand the importance of Physical Intelligence in creating physical, emotional and mental stamina and staying power. Building Endurance & Stamina · 00:00 – Introduction to Building Endurance · 00:30 – Claire Dale: Career History · 03:30 – Why Physical Intelligence? · 04:23 – Things to learn from this · 04:52 – What is Physical Intelligence? · 05:19 – Things are happening to your body… Chemistry is the study of change… · 06:03 – Neuroscience & Interpretation · 06:48 – Balancing act of chemistry · 08:08 – Visualization revisited · 09:00 – Personal Interaction · 09:25 – Oxytocin · 10:18 – We all love Neuroscience · 11:02 – Breathing seems pretty important… · 13:18 – The Importance of regulating breathing Fruit for the mind · 14:07 – Nature vs. Nurture · 15:00 – Personal Perspective · 16:02 – Out of balance · 16:26 – In control… In control… · 17:16 – Neuroplasticity · 18:02 – Hands in the air like you care · 18:48 – Dopamine · 19:38 – Doing this Podcast helps keeps us young Keep on movin’ · 20:00 – What is beneficial to our lives · 20:42 – It’s not figurative; its literal · 21:15 – Dopamine is motivation, not reward · 22:26 – Exercise is good for you · 23:33 – Aerobics · 24:04 – Our approach to Exercise · 24:51 – BDNF · 26:29 – Stamina & Staying Power · 27:07 – RESISTANCE (training) IS USEFUL! · 28:32 – Cortisol & Testosterone · 29:35 – Myokines & Osteocalcin · 30:26 – Summary of the links · 31:15 – DHEA Ways of Improving Physical Intelligence · 32:13 – Remote working · 32:45 – The right choices · 35:26 – Tips for Physical Intelligence · 37:02 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 08 Aug 2022 | Ep12 How to Have Courageous Conversations | 00:36:15 | |
We all have to have difficult conversations from time to time and some of these can be particularly challenging. What can we do to have more courageous conversations? In this episode, the Chief Psychology Officer explores how to navigate through uncomfortable topics with confidence, honesty and kindness and the impact avoiding these conversations can have on Psychological Safety. How to have Courageous Conversations · 00:00 – Introduction to (Courageous) Conversations with Friends · 01:13 – What is a Courageous Conversation? · 02:23 – Why is this so important? · 03:07 – Hyper-focusing Breaking barriers, not bad · 04:11 – Psychological blockers · 04:26 – Bystander Apathy · 06:03 – Imposter Syndrome revisited · 07:32 – External Locus of Control revisited · 08:01 – Internal Locus of Control revisited · 08:30 – I need control · 10:09 – Signs of discomfort · 10:19 – Micro-assessments · 11:16 – Link between Courageous Conversation & Psychological Safety The real world explained… · 12:19 – €1 Billion in product damage! · 13:12 – It’s not just about people, it’s also the business · 14:24 – Psychologists aren’t immune to risks of unsafe environments · 16:00 – Improving Communication · 16:54 – Times when courage is needed · 17:14 – Setting Goals & Objectives · 17:22 – Establishing Trust · 18:16 – Practice makes perfect · 19:27 – It can happen to anyone Bring on the Neuroscience! · 20:39 – Neuroscience! What happens… · 22:43 – Negativity Bias · 25:22 – How to deliver difficult messages in an accepting way Creating Courageous Conversations & QBID · 26:58 – Prepare! · 27:17 – Manage your own emotions · 27:48 – Do you like role play? · 28:39 – Be yourself · 29:05 – QBI Episodes are available here https://www.thecpo.co.uk/ | |||
| 05 Sep 2022 | Ep14 Success Begins with True Commitment to DE&I | 00:42:47 | |
For an organisation, department or team to succeed, they need the right environment for it to be great. As leaders, our success depends on our environment, so it is critical that we make sure what we are surrounding ourselves with the right people who will give us the energy, challenge, insight to thrive. To succeed, we need to surround ourselves with the right people, because you who you spend time with impacts your belief and your mindset. Environment for Success · 00:00 – Introduction to the Environment for Success · 00:35 – Cultural Diversity = Success · 02:26 – Impact of Diversity on the business · 03:12 – Career History: Tom Emery · 04:49 – Why talk about Diversity? · 05:32 – The times they are a changin’ Learning from the past… · 07:25 – Is it a sin? · 09:30 – Inclusion is not an illusion · 09:54 – Dos and do not dos (without being woke) · 11:10 – Who we hire · 13:05 – Diverse inclusion vs. inclusion The Lay of the land · 14:12 – Women in the boardroom · 15:23 – Gender diversity around the world · 17:13 – Ethnicity in the boardroom · 18:40 – I don’t want to stereotype here… · 19:32 – Women are from Venus & Men are from Mars · 21:47 – With victory comes sacrifice Managing expectations · 23:17 – Equality vs. Equity (not the actors union) · 24:18 – Privilege · 25:02 – Cultural Beliefs · 27:22 – Cognitive Diversity revisited · 29:19 – Microaggression · 30:26 – Anglicizing names · 33:17 – Menopause deserves a Menapplause Getting a grip on the situation · 35:22 – How to Episodes are available here https://www.thecpo.co.uk/ | |||
| 19 Sep 2022 | Ep15 The Culture Fit Diversity Dilemma | 00:31:51 | |
We have probably all heard the well used phrase from Peter Drucker that "Culture eats Strategy for Breakfast", this podcast looks at the importance of culture for success, and the question of whether we should be assessing talent for cultural fit or cultural agility and what is the impact of assessing for cultural fit or values fit on diversity? Cultural Agility · 00:00 – Introduction to Cultural Agility · 00:43 – This could be a contentious issue… · 01:19 – Culture is the word! · 02:01 – What is Culture? · 02:47 – Culture vs. Climate · 03:58 – “Culture eats strategy for breakfast!” · 04:36 – Effects of poor Organizational Culture · 05:18 – $200 billion, gone in 5 years! Building a Culture, for Culture · 05:35 – When we get it right… · 06:07 – Good Culture vs. Bad Culture · 07:02 – A shared understanding · 07:38 – We all need to be on the same page · 08:35 – Core values on the bulletin board · 11:31 – Do away with the values? · 12:41 – Values for recruitment · 13:33 – Change was in the air… Diversity & Factionalism · 14:42 – Selective hiring, undermines Diversity · 15:33 – Strengths + Culture doesn’t always mix · 16:04 – Culture Fit => Cultural Agility · 16:42 – What is Cultural Agility? · 17:23 – Silo Mentality · 17:54 – Aspired Values vs. Actual Values · 18:52 – The value of using Values Just from looking at this next bit… · 19:43 – Unconscious Bias · 20:39 – Amygdala & Pre-frontal Cortex · 21:45 – Similarity Bias · 22:24 – Were they the right fit? · 23:15 – First Impression Bias · 24:32 – Contrast Effect · 25:19 – Overcoming Bias in recruiting · 26:29 – Hiring through Cultural Agility · 27:59 – Summary of the list This is right for you! · 28:21 – We still believe in Strengths · 29:22 – Curiosity may not kill the cat… · 29:53 – The value of Episodes are available here https://www.thecpo.co.uk/ | |||
| 03 Oct 2022 | Ep16 Putting Race on the Agenda | 00:39:56 | |
In this special episode for Black History Month, we invite our guest Maurice Mcleod (pronounced as 'Morris' by his friends), the CEO of ROTA (Race on the Agenda), to give his views on how racism has changed over his lifetime, and how we as individuals and organisations can learn from and support Black, Asian and other ethnic minority colleagues. We discuss the impact on personal judgement and decision-making and what we can each personally do to be more inclusive and become true allies. Race on the Agenda · 00:00 – Introduction to Race on the Agenda · 01:24 – Maurice Mcleod Career History · 01:45 – ROTA Explained · 03:02 – Structurally speaking… · 04:17 – Who does ROTA partner with? · 05:28 – Trust & Safety panel Breaking barriers · 07:14 – Our allies · 08:30 – Curiosity doesn’t kill the cat · 09:07 – Psychological Safety revisited · 10:36 – Watch our language · 11:31 – Race is non-existent? · 12:49 – Intentions are what we need to look for! · 13:35 – Transcontinental barriers · 14:58 – Context Born in the USA · 16:26 – Growing up in the Deep South… · 17:00 – Code-switching · 17:18 – “White Voice” · 18:32 – Conversations with friends · 20:39 – Watch how you speak! · 21:28 – Accentuation · 22:17 – The Eton choristers · 22:45 – Interaction from a couple’s perspective In the workplace · 23:46 – Equity vs. Equality · 25:00 – Being authentic · 26:14 – The work perspective · 27:07 – Impact of COVID and Home-working · 29:12 – The Statistics (US based) Hardwired · 29:53 – Steven Bartlett vs. Malcolm Gladwell · 30:48 – Not everybody’s existence is like this… · 32:07 – Personal experiences of racism in the workplace · 34:32 – Micro-aggressions · 35:45 – Overt or Covert? · 37:39 – Are things changing? · 38:36 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 31 Oct 2022 | Ep18 Optimise Your Brain Chemistry with Meditation | 00:35:27 | |
In this podcast we interview Belinda Matwali. Belinda is a spiritual meditation and inner work mentor and guide. In her words she "works with people to help them to connect with their essence, make peace with their self limiting beliefs, and lean into the magic of their highest potential". Meditation & Nutrition · 00:00 – Introduction to Meditation & Nutrition · 00:28 – Why should we touch the sun and eat the earth? · 01:17 – Belinda Matwali: Career History · 02:55 – Acceptance of Meditation · 03:16 – Not strictly taught on its own · 04:01 – Listen Up Therapy · 05:53 – Why is this so important? Nadi · 07:44 – The science to perfect nirvana · 09:00 – Dopamine & Serotonin · 09:29 – This seems to make logical sense… · 10:22 – The Levels of Meditation · 11:11 – Master of your own body & mind · 12:48 – Connect with the past · 13:55 – Active Meditation & the 5 Senses Dharma · 15:01 – An idle mind is the devil’s plaything… · 16:35 – Prajna & Mindfulness · 18:03 – Nutrition · 19:16 – The gifts of the Earth · 20:34 – I wanna be healthy, but I just love food! · 21:17 – Nirodha · 22:11 – (Not so) Cruel Intentions Dhatu · 23:18 – You’re feeling sleepy… · 25:16 – Exercise · 26:06 – Gotta love that Neuroscience! · 27:00 – Neuroplasticity · 29:18 – Watch where you work… · 30:10 – Where do I put down my mat? Namaste · 31:57 – Tips for taking up Meditation · 33:15 – Joining up to Listen Up Therapy · 34:17 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 17 Oct 2022 | Ep17 Creating a Culture of Accountability | 00:38:28 | |
With quiet quitting being a hot topic in both business and HR recently, many might wonder what how responsibility and accountability influence their workplaces, colleagues and themselves. In this episode, Dr Amanda Potter is being interviewed by Tim Hepworth to talk about how to build a culture of accountability that leads to a thriving organisation and engaged employees. They will explore this through the lens of psychology, neuroscience, and topics like whistleblowing, wellbeing and inclusion. Creating a Culture of Accountability · 00:00 – Introduction to Culture of Accountability · 00:56 – Responsibility vs. Accountability · 01:57 – Owning your mistakes and successes · 03:15 – What’s stopping us? · 03:53 – Whistleblowing · 05:44 – Managing Expectations · 06:26 – It’s a cultural thing… · 07:11 – Specifics? Communication is key · 08:06 – The meek, shall not inherit the business · 08:53 – I need commitment first… · 10:07 – I don’t understand what you haven’t told me! · 11:00 – Wellbeing · 12:49 – Times they are a changin’ · 13:39 – Trust · 14:42 – They are tracking us! · 16:19 – Ideals when working from home What seems to be the problem? · 18:31 – Undermining Accountability · 19:31 – Top-down control · 20:29 – Bias · 21:08 – Consensus seems to suggest… · 22:06 – Confirmation bias · 23:15 – Bystander Apathy revisited · 24:19 – Fundamental Attribution Error · 25:08 – Neuroscience! Let’s finish this discussion in a quiet place… · 27:44 – I’m with (functionally) stupid · 29:28 – Burnout revisited · 30:00 – Shh! I’m trying to quit · 31:11 – The increase of quiet quitting · 35:47 – Summary of undermining accountability · 36:32 – Positives of accountability · 37:38 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 14 Nov 2022 | Ep19 The Art of Radical Candour (Candor) | 00:40:47 | |
Radical Candour (Candor) can be used to help facilitate courageous conversations, give difficult feedback and create an environment of trust and psychological safety. It is a management philosophy, originally coined by Kim Scott built on the concept of how to give feedback constructively by challenging directly, whilst also caring personally. Radical Candour · 00:00 – Introduction to Radical Candour · 00:44 – What is Radical Candour? · 02:14 – Keeping it Radical · 03:26 – Between Caring Personally and Challenging Directly · 04:19 – Conscious Leadership · 05:07 – Empathy vs. Narcissism · 06:23 – How it works in practice · 08:18 – I first heard about it… Would you like to have a conversation? · 08:46 – Some have it, some don’t · 10:52 – Get senior leadership to do it! · 12:36 – People can change and some absolutely should! · 13:40 – Self Radical Candour · 14:26 – People in business lying? · 15:39 – Trust is key · 17:10 – The Ostrich Effect · 19:00 – What does Radical Candour solve? · 20:02 – When you need to be radical It’s story time! · 21:46 – You’ll want to hear about this… · 22:26 – A Tail?! · 24:09 – Humour lightens the mood · 24:49 – A story about *£/! on a shoe, and I’m not referring to the toilet paper… From top, to bottom · 25:33 – Creating a culture of Radical Candour · 27:36 – Let those at the bottom be noticed by those at the top · 29:19 – We’re all in the same boat · 29:53 – QBID revisited · 30:54 – It’s okay to receive feedback Delivery options · 32:30 – Where you are in the business, determines your feedback · 33:52 – Everybody, just be calm! · 34:32 – Are you receiving this? · 36:32 – Those who listen, and those who don’t · 37:05 – How to deliver Radical Candour · 38:32 – Episodes are available here https://www.thecpo.co.uk/ | |||
| 28 Nov 2022 | Ep20 Dr Nicky Hayes: Psychology - Past, Present and Future | 00:34:27 | |
In this episode, we interview the President of the British Psychological Society (BPS) Dr Nicky Hayes to explore the past, present and future of Psychology. Nicky is an exceptionally well-regarded social psychologist who has written over 25 books on psychology, management and neuroscience. She has made significant contributions to psychology, research methods and applied psychology. Psychology: Past, Present & Future · 00:00 – Introduction to Psychology: Past, Present & Future · 00:59 – Nicky Hayes: Introduction · 01:29 – Nicky Hayes: Career History · 02:48 – In the presence of greatness! · 03:47 – What I wanted to write about In the moment · 04:32 – They don’t necessarily practice what they preach… · 05:48 – It seems obvious once you get to the end · 07:00 – Sense is not common, it’s just sense · 07:56 – The Cognitive Dog · 08:19 – The authors are in the house · 09:25 – Hot topics · 10:22 – We’re always learning · 11:07 – Emily Willis: Student of the Year! Who determines what? · 12:12 – A lot has changed over the years… · 14:27 – Divisions of Divisions · 15:40 – Some areas have developed, but have since died out · 16:39 – The Practitioners are running things · 17:58 – From student to teacher · 19:42 – The joys of teaching · 20:41 – What’s the process of changing the information? · 22:06 – The core curriculum will remain the same · 23:55 – Sarah Lewis & Positive Psychology What lies ahead… · 24:31 – The future of Psychology · 25:29 – Always connected thanks to technology · 26:00 – Gaze through my Crystal Ball! · 27:23 – Psychology has become an everyday norm… · 27:59 – My favourite fundamentals · 30:28 – Belonging · 32:08 – Ways of helping Hybrid Working · 32:51 – Take pride in what you’re doing · 33:28 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 12 Dec 2022 | Ep21 Joe Wicks: Working with Purpose | 00:34:57 | |
Joe Wicks MBE is loved by millions for his unrelenting focus on helping families get healthier and happier. Recently awarded an Honorary Doctorate from St Mary's University, the raw passion and humility in Joe's acceptance speech prompted us to invite him to be a guest on our podcast. In this episode, Joe tells his story of how with persistence and resilience he went from being labelled the ‘naughty kid’ to becoming a household name. We discuss the opportunity leaders and colleagues have in working with purpose and not writing people off because of their circumstances or start in life. We link it back to psychology, cognitive diversity, resilience through well-being and strengths. Joe Wicks: Working with Purpose · 00:00 – Introduction to Joe Wicks Interview · 00:24 – Dr. Joe Wicks I presume? · 01:48 – The Passion of Joe Wicks (not that sort of passion) · 03:03 – Learning to enjoy doing exercise · 04:00 – Balancing image with family What it took during the Pandemic… · 05:10 – It’s no longer 7-8 hours of DM’s a day · 06:55 – Always caring · 07:16 – Recognizing my feelings · 09:14 – Is it me, it does this sound like music? · 10:18 – It brings me pain, which gives me pleasure! · 11:38 – All aboard the Starlight Express Back to work · 13:29 – Cognitive Diversity revisited · 15:29 – Emotionally safe workspace · 17:38 – Better together · 18:25 – Imposter Syndrome revisited · 19:39 – The only thing Princess Anne has praised other than one of her horses… · 21:05 – Reshaping the landscape of social media · 22:00 – Zero tolerance towards negative comments. · 24:44 – The results that matter · 25:00 – It’s all connected! The Burning Questions · 25:52 – My Happy Place · 26:54 – A real place or a state of mind? · 27:44 – The point of view of Louis Theroux · 29:16 – 30 miles?!! · 30:10 – Don’t forget to donate! · 30:35 – What I do instead of punishing myself · 32:27 – Joe Wicks, Psychologist · 33:43 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 09 Jan 2023 | Ep24 Matthew Benjamin (AKA Bushwacka): Normalising Daily Struggles | 00:46:26 | |
In this podcast we interview Matthew Benjamin (also known in the music world as Bushwacka). Matthew is a DJ, producer, recording artist and performer. We discuss Matthews personal life changing journey from addiction to finding personal acceptance, compassion, forgiveness and recovery. The Role of Music in Therapy · 00:00 – Introduction to the Role of Music in Therapy · 01:02 – Transitioning Careers · 01:44 – The Prodigy · 03:58 – Welcome to the club(s) · 04:57 – It was a pretty crazy time · 05:31 – Why Psychotherapy? Rising through the underworld · 06:06 – I wasn’t born slippy, but the road to success certainly was… · 09:23 – The seed that grew into an idea · 10:26 – Powerful healing · 11:37 – Imposter Syndrome revisited · 12:44 – Why the need to be so drastic? · 13:49 – Living the party life… seriously · 14:25 – Bring parts of yourself to the role · 15:26 – The Cooley Looking Glass Self · 16:27 – Bringing in Neuroscience! Audio Intention · 17:03 – Psychotherapy + Music = Audio Intention · 18:12 – Binaural Beats & Positive Affirmations · 19:12 – What are Binaural Beats? · 20:30 – Who said it exactly? · 21:53 – The way of the voice · 24:01 – It works! · 24:36 – 10 minutes; no more, no less · 25:07 – Music aphelia What does it all mean? · 26:29 – Finding the meaning · 27:34 – Matthew quite agrees with first person dialogue · 28:51 – Liberating beliefs · 31:49 – A step beyond limiting beliefs · 32:37 – The science behind enjoying music · 34:09 – Can you please concentrate! I can see clearly now! · 36:08 – It’s all subjective · 37:10 – The power of repetition · 39:44 – Balancing the M Episodes are available here https://www.thecpo.co.uk/ | |||
| 19 Dec 2022 | Ep22 A Christmas Special 2022 | 00:17:35 | |
In this special Christmas episode, the table is turned and Amanda asks Tim and Angela a few questions about that they have enjoyed, learnt and appreciated about their first year podcasting. In the spirit of fun at Christmas, together they will share some Psychology jokes gathered from their Psychology peers on LinkedIn, and have a few funny moments together to mark the fabulous first year hosting the Chief Psychology Officer podcast. A Christmas Special · 00:00 – Introduction · 00:45 – What have we learnt from the year in Podcasts? · 01:12 – You can get Dopamine in pills?!!! · 01:58 – There’s always a catch… · 02:39 – A tail? Not that again! · 03:30 – Not going to plan · 03:52 – What the $*#%? · 05:03 – It’s our first podcast, and nothing hugely bad has happened… yet · 06:29 – All you need is love · 08:03 – Interviewing Joe Wicks & Nicky Hayes What do you see in this image? Your mother, a tall ship or the remainder of the timestamps? · 09:15 – Open Mic Night on LinkedIn · 10:08 – The one that wasn’t posted · 10:48 – Have you ever thought about doing standup? · 11:19 – Which joke did you like the most? · 13:20 – Everyone thinks they’re a comedian… · 13:42 – Thank you everyone who has listened. · 14:29 – Help from… · 15:33 – Always been helpful · 16:30 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 26 Dec 2022 | Ep23 The Science of Mentoring | 00:39:08 | |
What is mentoring and why is it important? What are the benefits of mentoring for individuals and for the organisation? Who is suitable to be a mentor and what are the skills? In this podcast we will also explore the difference between being a coach and a mentor, and what it would take to be a successful mentor for a colleague or leader. We will also help new mentees prepare and get the most out of their mentoring agreement. Finally, Angela and Amanda take a look at the neuroscientific benefits of mentoring for learning and fulfillment for both the mentor and mentee. The Science of Mentoring · 00:00 – Introduction to the Science of Mentoring · 00:45 – Mentoring vs. Coaching · 01:38 – Am I getting paid for this? · 02:54 – Cognitive Diversity revisited · 04:12 – The voice of reason & sound advice · 05:08 – A sense of altruism Up & coming… · 06:49 – Is that a threat? · 07:50 – The young ones · 08:32 – Thinking long term… · 09:16 – Psychological Capital · 09:31 – Should everyone consider being a mentor? · 11:10 – I’m not feeling a connection here… · 12:47 – Make a choice and stick with it! Finding ‘The One’ · 13:13 – The Benefits of Mentoring · 15:23 – Who’s suitable for the role? · 16:37 – Opening a lot of doors · 17:37 – You tell it sista’! · 18:38 – How the brain reacts · 20:18 – The value of trust · 20:55 – Neuroscience! This’ll benefit both of us · 21:56 – This isn’t past regression, is it? · 23:13 – Getting there is not the hard part, it’s letting go… · 24:00 – Open wounds · 25:07 – Strengthening the bond · 27:00 – How does one know how to get a mentor? Maintaining a relationship · 30:59 – The Mentee must look for the right stuff · 32:14 – Do you trust them? · 33:49 – This relationship is a 2-way street! · 34:44 – Is Mentoring better than Coaching? · 35:38 – Any tips? · 37:50 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 23 Jan 2023 | Ep25 Creating a Strengths Culture | 00:34:22 | |
Why should your organisation consider having a strengths-based culture? Dr Amanda Potter with her host Angela Malik explore how strengths play a critical role in both personal satisfaction and organisational success in an inclusive environment. They discuss the importance of diversity in the context of organisational culture with examples how certain companies holding onto corporate traditions see significant problems in their business. As usual, the topics will be approached from a psychological and neuroscientific perspective as well as through personal and professional experiences. Strengths Culture · 00:00 – Introduction to Creating a Strengths Culture · 01:00 – A significant shift in approach · 01:45 – Personality vs. Strengths · 03:04 – What are Strengths? · 03:32 – I’ll do it later… · 04:58 – My Energizing Strengths: Angela · 06:22 – My Energizing Strengths: Amanda · 07:05 – Another argument involving Scrabble! You reap what you sow… · 07:35 – Why switch to Strengths? · 08:20 – A Test of Strength · 09:42 – I think there’s something to make out of this… · 10:32 – Innovation, not a fad! · 11:58 – Food for the future · 13:37 – You gotta’ love Dopamine · 14:14 – Strength’s baby steps · 15:25 – This all sounds like Motivation… Tending to my garden · 17:26 – Competence in the workplace; hang on did I leave the oven on? · 19:13 – Embracing unique individuality · 20:00 – What is a Strengths Culture? · 21:22 – Warring Tribes · 22:37 – Keep the business model to ourselves · 24:20 – Making a move! · 26:09 – Why are only women in possession of all the facts? Adapting to the modern world · 26:50 – I don’t seem to fit in here… · 28:16 – The right stuff · 29:26 – All recorded in the book · 30:11 – Measuring for metrics · 31:12 – Have I been doing it wrong all this time? · 32:14 – The coaches love it! · 32:46 – Parting thoughts? · 33:37 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 06 Feb 2023 | Ep26 Megan Giannini: High Performing Teams | 00:40:21 | |
This week we interview a client Megan Gianinni, Global Head of Talent, Development and Organisational Effectiveness at Philips, on the topic of building strong, high performing teams. Megan has been a client of Zircon for over 5 years and has been responsible for rolling out a number of initiatives across the organisation to improve team performance and collaboration. High Performing Teams · 00:00 – Introduction to High Performing Teams · 00:33 – Megan Giannini: How it all began · 01:31 – I love teams! · 02:23 – Why so important a topic Amanda? · 03:22 – Research vs. Reality Consider if you will, the world we live in… · 05:19 – These are turbulent times… · 06:12 – VUCA or BANI; you be the judge. · 07:05 – Forming, Storming, Norming & Performing (these could be The Doors) · 08:31 – Those that take on these steps · 10:19 – “Change is good, Constant Change is better” · 11:57 – What to consider when creating a team · 13:49 – Strengths vs. Motivation · 15:00 – Cognitive Diversity Getting a lot done in these conversations… · 15:50 – Productive Conversations · 17:29 – This is all new to me! · 18:30 – I need some clarification for that · 20:49 – State of mind · 21:45 – Creating an environment for everyone to be the best · 23:09 – Summary of Productive Conversations · 23:28 – What’s stopping you? · 24:39 – Does the research support this? The current trend. · 25:44 – Quiet Fleecing · 27:22 – It doesn’t fall within my boundaries… · 27:53 – Quiet Quitting · 28:53 – I wasn’t aware… · 30:35 – Following the Leader · 31:33 – Who’s the most important member of the team? The keys to building a high performing team. · 32:47 – Key takeaways · 34:50 – Removing the drains · 35:43 – Environment of learning · 37:12 – A puzzle by Google (Not solving its tax avoidance…) · 38:18 – Parting thoughts? · 39:28 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 06 Mar 2023 | Ep29 George Karseras: Build Better Teams | 00:40:12 | |
In this episode, Angela Malik will be interviewing our Chief Psychology Officer - Dr Amanda Potter and our guest George Karseras, the author of Build Better Teams and CEO of TeamUp, to understand how teams can create successful outcomes in a virtual/hybrid working environment. The interview looks at way we can quickly build trust and overcome the challenges of creating successful, yet remote teams. Amanda will also touch on the different roles that can be taken on within a team - based on the strengths of the team members and the importance of Psychological Safety when creating highly successful teams. Building Better Teams · 00:00 – Introduction to Building Better Teams · 00:26 – George Karseras: Career Introduction · 01:03 – Why this topic? · 01:51 – Do tell; what’s the purpose of the book? · 02:36 – Inspiration · 03:46 – The George Karseras Book Club Trust the process · 04:42 – Swift Trust · 06:49 – Cognitive Trust vs. Emotional Trust · 08:11 – Lencioni, I have a few pointers… · 10:26 – The move towards Extreme Teams · 11:53 – It applies to all · 13:25 – It’s managed to influence Amanda! · 13:56 – Personal Connection, Purpose & Trust · 15:07 – How trust helps to build Psychological Safety Building a better team · 15:49 – Hybrid Teams · 17:27 – Trust the research, trust your employer · 19:50 – Don’t be mediocre, be better! · 22:02 – Get set, safe, strong (not Get Smart) · 23:08 – Curiosity won’t kill the cat… · 23:57 – A strong description of Get Strong The world isn’t what it used to be… · 24:58 – Cognitive Diversity · 26:00 – Safety is an enabler · 26:35 – VUCA & BANI · 27:47 – Has the “age of chaos” influenced the structure of teams? · 30:09 – I didn’t predict this… · 30:46 – We need to adapt to what the world has become · 31:54 – Slow down and think this through A Story within a story · 32:32 – “Change is good, Constant Change is better” · 33:03 – Ed, Luke & Cho: Walking the Amazon · 35:22 – Collaboration · 36:21 – The Digital Age? · 37:36 – Any tips? · 38:49 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 03 Jul 2023 | Ep39 Executive Presence | 00:21:45 | |
What is Executive Presence and how is it different from being Inspirational as a leader? For many years clients have asked our executive coaches to help their leaders with their presence and impact, and to have more gravitas. However, Executive Presence is a bit like the dark science of leadership and it eludes many leaders who want to have presence and make a positive impact but they do not know how. Zircon therefore conducted research with nearly 200 leaders to understand the concept of Executive Presence and how we can help leaders communicate with more impact, gravitas and dynamism. In this episode, Angela interviews Amanda to understand the research and to give some real examples of how coaching clients have developed their executive presence. Executive Presence · 00:00 – Introduction to Executive Presence · 00:23 – The dark science of leadership · 00:46 – Everybody wants it, but we don’t know what it is · 01:28 – Why research Executive Presence? · 02:24 – All the books seem to say… · 03:07 – There’s a lot of research on this! What the research says · 03:51 – What is Executive Presence? · 05:05 – My version of events · 05:42 – Influential, not an influencer · 06:33 – THE BIG 5! · 07:08 – Charisma · 08:19 – Confidence · 08:54 – Credibility · 09:33 – The Rise of the Clowns · 10:43 – Gravitas · 11:07 – Power Education, Education & Education · 11:33 – Is it critical, or just handy? · 12:32 – Style & Substance · 13:40 – What do I do if I don’t have it? · 14:15 – Who has it and who doesn’t · 15:29 – We think we have it, but we don’t know anyone who actually has it · 16:31 – Everyone can learn, the question is how… In the real world… · 17:22 – The secret formula · 19:49 – Connecting back to the big 5 · 20:40 – Go to bed! · 21:06 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 20 Feb 2023 | Ep28 Strengths Vs. Personality | 00:39:53 | |
After decades of using personality tools to support assessment for recruitment, succession, development and coaching, in this podcast we are debating the pros and cons of a personality versus strengths approach to assessment. We look at the various personality questionnaires developed since the work of Eysenck, Cattell and Jung, and the role personality has played in helping us understand individual differences. We then look at the move away from personality towards strengths and the benefit of taking a strengths versus personality approach. Finally we look at emotional intelligence, and the state - trait continuum. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent Strengths questionnaires mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.
Strengths Vs. Personality · 00:00 – Introduction to Strengths vs. Personality · 01:33 – 5th century origins… and bodily fluids · 02:29 – Experimenting began after the separation · 03:51 – Carl Jung and Sigmund Freud met in a bar… · 05:40 – Am I saying this right? It’s trait not state! Question 1: If you test and re-test, what’s the result going to be? · 07:08 – The Cattell traits · 07:44 – Hans Eysenck disagrees · 09:31 – I’ve heard of the Big 5 before… · 10:09 – Type vs. Trait · 11:05 – Steer clear of recruitment and succession (Not the TV show!) · 13:02 – What falls under Types and Traits? · 13:37 – Test re-test reliability Question 2: How will you feel if you can’t even process this next bit? · 15:46 – Are all personality models Big 5 models? · 16:41 – Personality tests; the rise and demise of disposable information · 18:52 – Strengths have taken over · 20:00 – This seems a bit contradictory… · 22:34 – Taking culture into account · 23:54 – (Don’t just) Go West! · 24:24 – Who uses the Strengths approach? Question 3: Do you like Personality tests? If not, then this isn’t for you… · 25:16 – I Hate Personality Tests. · 27:55 – How did Strengths evolve? · 28:38 – Deficit based model · 29:52 – I may not be academically intelligent, but I am emotionally intelligent Question 4: What comes next in this sequence?: Idea, Capital, Business, Hiring, Strengths, Competencies… · 31:23 – Competencies vs. Strengths · 32:57 – Keep things positive… · 33:58 – Is there data to back this Episodes are available here https://www.thecpo.co.uk/ | |||
| 13 Feb 2023 | Ep27 Imposter Syndrome | 00:36:04 | |
Imposter Syndrome is something most of us have experienced, or at least been aware of, at some point in our careers, but how can we overcome it? In this episode, the Chief Psychology Officer explores what Imposter Syndrome is, the different biases that contribute to feelings of imposter syndrome, and the underlying causes. Amanda will also discuss Zircon's own research into the link between Imposter Syndrome and resilience, as well as a number of useful changes both individuals and organisations can make to help people overcome the biases that underlie this self-limiting belief. Imposter Syndrome · 00:00 – Introduction to Imposter Syndrome · 00:54 – What is Imposter Syndrome? · 01:22 – Ain’t no mountain high enough, ain’t no valley low · 02:46 – It’s for girls? · 03:25 – How do you get Imposter Syndrome? · 04:41 – Out of the ashes of the COVID-19 pandemic · 05:10 – The Demographics · 06:07 – ¾ of people experience it! · 07:46 – I don’t want to talk about it… · 08:51 – The Young Ones I want to tell you a story… · 10:02 – Performance Anxiety · 12:04 – How do I know if I have it? · 13:04 – What I felt… · 15:42 – A real success story How are you feeling? · 16:30 – What are the triggers? · 17:31 – Bias · 18:19 – I don’t have enough time! · 19:03 – Life’s a b**** · 19:35 – Let’s go inside no.9 · 20:17 – Perfectionism · 20:46 – External Locus of Control · 21:35 – Whose more susceptible? Listen · 22:14 – Neuroscience! · 23:22 – Resilience · 25:19 – Strengths · 26:10 – It’s not always seen on the outside… · 27:28 – Dialogue · 28:07 – How can I help? · 29:49 – You never think about yourself! · 31:03 – How can the business help? A culmination of our research · 32:20 – The Questionnaire · 34:55 – It’s for everyone! · 35:36 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 01 May 2023 | Ep34 Turn Self-Limiting Beliefs into Liberating Ones | 00:31:07 | |
Self-limiting beliefs have the potential to negatively impact our lives. They can hold us back and prompt us to make fear-based decisions, which can at times, lead to the very same painful experiences they have been created to help us avoid. If we do not take action and challenge these beliefs, we can stay stuck in the damaging cycle. It is important to create empowering beliefs which help us to move forward and accomplish everything we set our mind to achieve. Self-Limiting Beliefs · 00:00 – Introduction to Self-Limiting Beliefs · 00:56 – What are Self-Limiting Beliefs? · 01:31 – I’m limited to what I can write here… · 02:18 – Reality is what you make of it · 02:57 – I no longer smoke! · 04:05 – Healthy Habits · 04:53 – Environmental factors Childhood days of yore · 05:37 – Think back to your childhood… · 06:56 – Adults can be childish too · 08:00 – Bias Revisited · 09:24 – I’m bad at parties, and I want everyone else to see it! · 10:41 – It runs skin deep · 11:14 – External Locus of Control · 12:19 – When you look in the mirror… · 13:23 – Metrics of Success Now I’m at work… · 14:31 – Sounds a bit like Imposter Syndrome · 15:35 – Impact & React · 16:04 – Neuroscience! · 17:06 – Impaired judgement · 18:03 – I remember… · 19:19 – The Three Musketeers Taking steps · 20:06 – Stop! · 22:14 – What is real? · 23:10 – I’m open to second opinions · 24:29 – Take back control! · 25:05 – What a Self-Limiting Belief sounds like · 26:24 – I’m not an influencer, but I do contribute · 27:34 – Summary · 28:49 – You’re my best friend · 29:57 – A future exercise · 30:41 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 03 Apr 2023 | Ep32 James Lewry: Why ESG is Crucial for Business Success | 00:32:50 | |
Increasingly we are hearing about organisations considering their social responsibility, or sustainability, to achieve this they consider their ESG rating. But what is it? In this episode, we have a guest James Lewry, Director of Social Risks who is an expert in ESG. James has been working for the past 20 years for Control Risks and is responsible for their (Environmental, Social, Governance) strategic framework. With organisations such as Enron or the Lehman Brothers being found guilty of unethical practices such as fraud and contributing to the economic crisis of 2008, ESG seems to be a reactionary result to the ever-changing world and the need for increased social responsibility and sustainability. Attitudes and standards across all sectors of society have to be met at all three levels to survive. What does ESG offer and how does Psychology help? In this episode, James and Amanda are being interviewed by Tim. ESG · 00:00 – Introduction to ESG · 00:31 – Welcome James Lewry · 01:29 – What is ESG? · 02:15 – The investment factors · 02:55 – Page 1 news! · 03:21 – Environmental, Social, Governance This isn’t woke is it? · 04:32 – No room for the old-fashioned views · 05:28 – Sustainability, or Social? · 06:44 – All businesses great and small · 07:58 – Trillion, with a capital T · 08:48 – It’s not as new as you think… · 09:49 – The Triple Bottom Line · 10:14 – Give me some metrics! In The Thick of It · 12:27 – How are we going to spin this? · 13:33 – Self-reporting ideologies · 14:31 – This is the west; we need a rule of law. · 16:08 – You got to be cultured these days · 17:02 – Different countries, different rules · 18:31 – The challenges of implementation Hang on, I read this somewhere… · 20:46 – Saving face · 22:02 – Qatar 2022; lest we forget · 22:46 – The Lawyer helped in this bit · 25:03 – The business is only as resilient as its people · 25:53 – Let’s talk money… · 27:37 – Psychological Safety The march of progress · 28:45 – The state of the modern world · 30:00 – Climate Anxiety · 30:52 – The long road… · 31:55 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 20 Mar 2023 | Ep30 Maria Paviour: Creating a Sustainable Wellbeing Culture | 00:38:58 | |
In this episode, our guest Maria Paviour is being interviewed by Dr Amanda Potter and Angela Malik. Maria is a multi-award-winning IT/App innovator, the founder of the NeuChem® coaching model, a best-selling author and a respected international speaker. Maria is passionate about taking wellbeing out of HR and into the Boardroom. She firmly believes that by putting wellbeing at the core of organisational culture and elevating every individual's brain performance, Executives can have the best of both worlds: a resilient, engaged workforce with maximised performance beyond best expectations. This interview looks at the impact of a brave face syndrome on resilience, burnout and performance, and the impact her four articulated cultures: Pheonix, Angel, Zombie and Vampire have on wellbeing, mental health and performance. Wellbeing · 00:00 – Introduction to Wellbeing · 01:02 – Please welcome; Maria Paviour · 01:49 – Let me tell you a little bit about myself… · 03:00 – Putting on a brave face You’re arousing my curiosity… · 04:12 – How does this effect you? · 05:06 – It won’t just go away · 06:35 – Hyperarousal · 07:35 – Hypoarousal · 09:02 – Support our NHS! · 09:33 – This sounds a bit like Burnout · 10:50 – It’s not all sunshine and rainbows… · 11:44 – What are the signs? Cultural Monster Mash · 13:26 – Cultural differences · 14:17 – Modelling after myself · 14:51 – The phoenix rises… · 15:33 – Can I please have some help? · 16:20 – I want your blood wellbeing! · 18:34 – I think Colin Robinson would thrive in this environment · 19:29 – Brains! Need (functioning) Brains! · 20:32 – Brave face of the living dead · 21:38 – It’s just biology · 23:07 – Daniel 6:22 · 24:01 – Let there be light! Maybe put the dimmer switch on… What do the numbers say? · 25:25 – Cognitive Diversity revisited · 27:03 – Our research supports this · 28:06 – I prefer Venus, not Mars · 29:14 – Neuroscience! · 30:08 – How am I going to explain this to the board? · 31:13 – Productivity · 32:35 – Faith, Hope & Charity. And the greatest of these is… · 33:38 – How to measure wellbeing · 35:20 – Have you tried turning them off then on again? · 35:48 – Thoughts for the day? · 37:15 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 27 Mar 2023 | Ep31 Winning Attitude | 00:36:55 | |
Research suggests that there are many characteristics that contribute to an individual making it to the top of their sport or industry. Less information exists however about the critical elements that make the real difference and catapult people to the dizzy heights of the Olympics, Global Business or West End success. Here, success means a person being at the top of their game, achieving significant results and being championed by others as a Winner; a success that others only aspire to achieve. As a result, this research works to understand the ingredients that make up a ‘Winning Attitude’. In this episode, our very own Chief Psychology Officer Dr. Amanda Potter is being interviewed by Angela Malik. Winning Attitude · 00:00 – Introduction to Winning Attitude · 00:51 – A very special episode… · 01:51 – Why do some people have it, while the normals don’t? · 03:00 – Sports Personalities of the Year (of research) · 03:48 – Dealing with a man’s world · 04:26 – I know someone, who knows someone, who knows someone else · 05:31 – Sport isn’t everything · 06:42 – I am humbled… “I never lose. Either I win or learn” – Nelson Mandela · 07:26 – What was the aim? · 08:13 – Winning Attitude vs. Talents · 09:07 – Something triggered me, then I started working · 10:15 – Practice makes perfect! · 11:47 – Where’s Trigger Rodney? · 13:07 – The children of our fathers · 14:18 – No-one is the same · 15:35 – The best bits of the top 10 Surprises in sound minds · 16:07 – I didn’t expect that… · 18:20 – I look to the future · 19:18 – A life of mediocrity; a load of hippy nonsense. · 20:00 – You mentioned a hot-tub-- · 21:32 – I’ve got some great ideas! · 22:37 – Leave the zone Just be kind! · 23:42 – People being nice seems so unusual now · 26:02 – Invest in the people · 26:57 – What’s it like to work for Zircon? · 27:38 – This podcast was made with more than Mutual Respect. · 28:52 – To be a real winner, you need a heart Winning · 30:15 – There’s a theme here… · 31:04 – Do I need to be a perfect 10? · 32:03 – The Takeaway · 33:14 – The reason for investing in this side of Episodes are available here https://www.thecpo.co.uk/ | |||
| 17 Apr 2023 | Ep33 Successful Hybrid Working | 00:32:14 | |
The Covid Pandemic has been the biggest global stress event since WW2 and has encouraged us as business leaders and HR managers to have a greater focus than ever on the mental health and wellbeing of our people. In this podcast we explore hybrid working, the research behind creating successful and happy hybrid workforces, and how we can get the best out of our people to drive individual and organisational success. We know that to retain and motivate a happy and healthy workforce is critical for success because people thrive when the environment is right for them. We also look at the link between hybrid working and psychological safety and how neuroscience plays a part in helping people to feel happy, healthy and well when working from home. Hybrid Working · 00:00 – Introduction to Hybrid Working · 00:58 – What has happened over the last 3 years? · 02:13 – A real hot topic Hang on! I’ve heard of this sort of thing before… · 03:00 – It ain’t a new idea… · 03:57 – I’ve had a reaction to COVID-19!!! · 04:54 – Voting with your feet · 06:06 – Time, Time, Time; not location · 07:08 – I deliver, so why see my face? · 07:53 – No flexibility? I’m not interested · 09:09 – Employee action, not union action. Hybrid Working’s Amazing Spaces · 10:04 – The Home Office (your home, the one home office that actually matters…) · 11:11 – Ideal Designs · 12:16 – Office Furniture; Silicon Valleys most prized possessions · 14:07 – The freedom of movement · 15:05 – The freedom to choose · 16:15 – The Impact of Hybrid Working · 18:11 – No time like the present! · 19:32 – You are either there, or not. The benefits we should care about · 21:10 – Impact on Mental Health · 22:31 – Spending time with the family · 23:11 – Papa is saving up for a new pair of shoes · 24:14 – Image catches the eye Living in a digital world · 25:22 – There are better ways of firing people… · 26:26 – The link between Hybrid Working & Psychological Safety · 27:27 – Communication is key · 29:04 – Inclusion is not an illusion · 30:04 – It all comes together… · 31:28 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 17 Jul 2023 | Ep40 Inspirational Leadership | 00:26:21 | |
There are many components to being a successful leader, and there is a plethora of research looking at leadership strengths and qualities, however few look at what makes a leader Inspirational. We often question, challenge and encourage our clients to be more Inspirational as leaders, but what does this really mean? In this podcast episode we will explore what makes leaders Inspirational; and whether being Inspirational is critical for leadership success. Inspirational Leadership · 00:00 – Introduction to Inspirational Leadership · 00:41 – A mission of ‘Hearts and Minds’ · 01:36 – Lead on! · 02:40 – 196 Leaders · 04:27 – Know anybody who is inspiring? · 05:11 – It’s not as simple as I thought… Carpe Diem · 05:58 – I’m here and you know it! · 07:05 – You’ll remember them after they’ve left… · 08:59 – How would you describe an Inspiring Leader? · 09:43 – I can see… everything. · 10:47 – Integrity & Conscious Leadership · 11:16 – 6 Characteristics · 12:05 – It all seems very personal · 13:20 – Following the leader? Nobody’s perfect · 14:09 – I want to tell you a story · 14:52 – Leaders have their own style · 15:35 – Why did you ask that? · 17:04 – Those who have it all · 17:48 – The Modern Mr. Motivator · 18:36 – The other 5… · 19:18 – All shirt and no trousers? · 19:54 – 3%; sad “O Captain! My Captain!” · 20:42 – A group of self-inflated egos · 21:35 – Don’t dwell; learn! · 22:37 – You’re not a killer · 23:54 – It’s different for everyone · 24:53 – Coaching is a first step · 25:45 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 15 May 2023 | Ep35 Martin Bromiley OBE: Overcoming Blame Culture | 00:43:33 | |
Creating a "Just culture" that has Psychological Safety at its core is the life work of Martin Bromiley OBE since personal tragedy hit his family over 17 years ago. Martin is the founder and Chair, and now Trustee of the Clinical Human Factors Group (CHFG). It is the mission of CHFG to show how a better understanding of the role of human factors can have a significant impact on safety, quality and productivity in healthcare and beyond. It is his aim to to stimulate dialogue and demonstrate through concrete actions, how clinical and high risk organisations can improve their psychological safety, improve accuracy, overcome risk and remove blame culture. In this episode, Martin and Amanda are being interviewed by Tim Hepworth. Overcoming Blame Culture · 00:00 – Introduction to Overcoming Blame Culture · 00:27 – Martin Bromiley · 01:24 – I want to tell you a story… · 04:30 – A generation gap · 05:36 – I’m stressed, let me concentrate! · 06:33 – Take a step back · 07:25 – Need an expert opinion? The Human element · 08:58 – Clinical Human Factors Group · 10:14 – Made our mark · 11:57 – Rising from the ashes · 12:42 – Respect (Just) cultures · 13:35 – Seven small errors, sow the seeds of disaster · 15:01 – Is it negligence or inadvertent human error? · 16:14 – Growth Mindset · 17:02 – It comes from a good place To err is human… · 18:16 – Jeremy Hunts blunder (got his last name right) · 19:28 – What does the boss say? · 20:30 – What can we do to improve Psychological Safety? · 21:47 – Accountability · 22:56 – Error is normal; accept it · 24:34 – The Antithesis to Blame Culture · 25:49 – You can’t get away with this · 26:41 – Fight or Flight · 27:58 – The crowd has spoken …to forgive is divine. · 29:23 – All natural or reactionary? · 30:42 – The impact on control · 32:39 – Speak up · 35:09 – Every player is critical · 36:26 – Neuroscience!!! · 38:00 – Guidance · 41:37 – Summary · 42:47 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 29 May 2023 | Ep36 Finding Happiness | 00:42:11 | |
Happiness - We are all trying to find it or work for it, yet it is something quite intangible and difficult to define, and it can mean something completely different for two different people. In this episode of the Chief Psychology Officer. Amanda is being interviewed by our new podcast host Kristian and we explore the topic of Happiness: what it is, what does science say about it, and what can we do to be closer to feeling happy? Finding Happiness · 00:00 – Finding Happiness · 00:43 – Welcome aboard Kristian · 01:28 – The Pursuit of Happiness · 03:06 – Retrospectively… Happiness was a lucky chance · 04:14 – What is my purpose? · 05:41 – Don’t try too hard Red skies are gonna clear up, put on a happy face! · 07:14 – I can’t help but think that there’s a connection here · 08:00 – Strengths & Values revisited · 09:10 – You must believe! · 09:45 – Well, the UN’s gotta do something… · 10:53 – You’re beginning to arouse my, curiosity. · 11:39 – You’re the best, around! · 12:32 – You gotta be better · 13:04 – Hyper & Hypoarousal · 15:17 – He’s a changed man · 16:36 – Neuroscience! · 17:35 – You a lorry driver or something? A State of Mind · 18:18 – Happiness States · 19:53 – Satisfiers & Maximisers · 21:52 – Deeper, Deeper… Way Down. · 22:18 – Too much of a good thing in bad times · 24:36 – Not all sunshine and smiles · 26:08 – Rage Applying · 27:15 – From Rage Applying, to applying the breaks · 28:34 – We’re all on the same page · 30:22 – What do YOU want? · 31:23 – The missing link I’m happy I’m home. · 32:23 – Finding your happy place · 33:47 – The light; it burns! · 34:29 – Every night I’ve been huggin’ my pillow · 35:35 – Social Connection · 36:42 – You have a choice… · 37:53 – Recap · 38:43 – Just a couple more… · 39:39 – Distractions; they are all around me! · 41:11 – In Summary · 41:33 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 12 Jun 2023 | Ep37 Dr Sylvana Storey: Future of the Modern CEO | 00:26:43 | |
The role of the CEO has changed drastically in the past 20 years, and our expectations of them has both increased and changed. Since the 1990s the median tenure of CEOs has shortened to 10 to 5 years, and "it has become challenging for a CEO to advocate, motivate and embed their strategic direction in this reduced time frame". In this episode Kristian Lees-Bell and Dr Amanda Potter interview our guest the Author and Psychologist Dr. Sylvana Storey to understand the changing role of the CEO and what they can do to drive future success. Future of the Modern Successful CEO · 00:00 – Introduction to Future of the Modern Successful CEO · 00:52 – Introducing: Dr Sylvana Storey · 01:17 – I know her from way back… · 01:49 – All over the world, everybody got the word · 02:54 – Do CEOs have people skills? · 03:56 – The Paradox Set in stone · 05:38 – I built this up from nothing! · 07:03 – You need to see this from my point of view · 08:37 – Our bread and butter · 09:22 – The Intangibles · 10:45 – What greases the wheels? · 11:19 – There’s a lot of things to consider… · 12:06 – Going beyond A crack in the slab · 12:39 – Bringing it back to us · 13:40 – The whole package · 14:45 – 7 aspects from 700 CEOs · 15:46 – Why is all of this important? · 16:27 – Psychological Contouring · 17:24 – My first job, out of 25… · 18:35 – Give me some context here! · 19:51 – Trust me: I’m in a good place Laying new ground · 21:05 – What has changed to create the Modern CEO? · 22:22 – Listen. · 23:07 – Pull yourself together! · 24:43 – They still have a lot to learn… · 25:27 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 26 Jun 2023 | Ep38 How to create a Psychologically Safe Environment | 00:28:56 | |
Over the past 5 years, we have increasingly been talking about Psychological Safety, how to define it, measure it, and diagnose the level of psychological safety in teams and organisations. However, many clients are struggling with how to create a psychologically safe environment in their organisation, once the level of safety is diagnosed. Once we have identified a risk - what now? In this episode, Amanda is being interviewed by Kristian and they will be talking about practical steps teams and organisations can take to create a psychologically safe environment for their people. How to create a Psychologically Safe Environment · 00:00 – Introduction to creation of Psychological Safety · 00:41 – Our finest ½ hour! · 01:19 – Don’t be afraid to speak up · 02:22 – The aim of Psychological Safety · 03:05 – Claiming benefits · 03:44 – The best of 10 (3 to be exact) · 04:33 – There’s always bad apples in the bunch · 05:18 – Which side are you on? “Painting is an infinitely minute part of my personality” – Salvador Dali · 06:44 – Show us what you got… · 07:52 – Trickly down leadership · 09:23 – The persistence of memory · 09:57 – What is our purpose? · 10:34 – I won’t name names, but I do watch the news. · 12:42 – I’m aware of this · 13:25 – Seeking recognition · 13:53 – Sorting out the contracts… · 14:14 – Let’s agree to agree “You can’t make a good deal with a bad person” – Warren Buffett · 15:01 – This one ranks at no.5 · 15:56 – Resources at their fingertips · 17:35 – Speak up and listen up! · 18:47 – Resilience revisited · 19:31 – Neuroscience! “A friendship founding on business is better than a business founded on friendship” – John D. Rockefeller · 21:10 – Following the leader · 22:17 – Rise up to a challenge · 23:03 – I see everything; and it sucks · 24:01 – Is it true that you can have too much of a good thing? · 25:18 – Culture and Psychological Safety work hand in hand · 26:58 – Theories change · 27:59 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 28 Aug 2023 | Ep43 Succession Planning | 00:31:33 | |
Today we are talking about succession planning, it's importance for organisational success and the role it plays in individual development and talent planning. We will look at good and bad practice and some of the key success factors. Succession planning is a crucial tool for managing and retaining top talent especially in private organisations where it is more commonly practised. However, there is often a lack of consistent workforce planning and many public and non-profit organisations still overlook the importance of succession planning with some preferring to hire experienced external workers over internal incumbents to fill vacant positions. In this podcast, our Chief Psychology Officer Dr Amanda Potter is being interviewed by Kristian Lees-Bell. Succession Planning · 00:00 – Introduction to Succession Planning · 00:48 – I was talking to Craig the other day… · 01:43 – Outsiders welcome (sort of) · 03:21 – Get your ******* act together! · 04:14 – Keeping people on their toes · 05:02 – The traditional approach “Not everyone can live this life. I’m a great revolutionary” – Logan Roy · 06:01 – How would you define Succession Planning? · 06:27 – Fat pipe the **** of this · 07:28 – Personal space or the pursuit of knowledge? · 08:29 – Talent Pool vs. Pipeline · 09:20 – Replacement planning · 10:12 – Listen to the Stakeholders! · 10:53 – Analysis of the workforce indicates… · 11:56 – Technology infused thinking “Well obviously I wanted one of you kids to take over” – Logan Roy · 12:52 – Preparation · 13:45 – Analysis + Resources + Execution · 14:44 – I think some outside help will be good for you · 16:17 – One mans incompetence… is just incompetence · 17:01 – Keeping cards close to your chest · 17:49 – Risk · 18:48 – “I’m not retiring; they’ll have to carry me out” · 20:16 – Are outsiders welcome? “You have to be a killer” – Logan Roy · 21:11 – Enter the bullring… · 22:13 – Put some work into making a ******* plan! · 24:43 – Throwing them in at the deep end · 25:52 – 5 Easy Steps · 28:33 – Info heavy, but interesting stuff · 29:19 – In summary… · 31:10 – It’s the end, now f*** off! Episodes are available here https://www.thecpo.co.uk/ | |||
| 31 Jul 2023 | Ep41 Compassionate Leadership | 00:25:11 | |
Compassionate leadership is a type of leadership where there is a clear focus on building relationships through careful attending to, understanding, empathising with and supporting other people. Compassionate leaders value, respect and care for their team members enabling them to reach their potential and do their best work. In this podcast we examine what it means to be a Compassionate Leader and how is it different from inclusive leadership. We also discuss how we can be more compassionate as leaders and overcome the risks of low compassion. Compassionate Leadership · 00:00 – Introduction to Compassionate Leadership · 00:52 – Well that’s nice… · 01:36 – We care for you · 02:07 – I want to have a connection with you · 03:15 – It only really existed on paper · 04:34 – Be a boss, but don’t be mean! · 05:35 – Inclusive Leadership vs. Compassionate Leadership You want answers? · 06:31 – How does this make my business better? · 07:20 – Burnout revisited · 08:13 – I need to stop and think! · 09:19 – Below the line · 11:03 – Please hold my hand · 12:37 – Neuroscience!!! When we are in need… · 14:15 – A few minutes is all it takes… · 15:36 – Psychological Safety – the core of everything · 16:12 – 4 steps, not 12 · 17:28 – Do we change Hearts and Minds? · 19:13 – You can’t tell me what to do! · 20:34 – Let’s talk about SAP ASAP. · 22:17 – Some have it, some don’t · 23:38 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 14 Aug 2023 | Ep42 Finding your Self-Compassion | 00:37:04 | |
What does it mean to have Self-Compassion, why is it important? How can we practice self-compassion and what is the impact of this on how we interact and engage with family, friends and colleagues? We look at the research from the most prolific self-compassion author Dr Kristin Neff and her look at Fierce and Tender Self-Compassion and the role of each for helping us to extend compassion and understanding towards oneself in times of suffering or perceived failure, rather than harsh self-criticism or judgment. Why are some people self-critical or prone to self-pity, and how can we help them to move towards having more constructive, kind, yet challenging self-talk? Self-Compassion · 00:00 – Introduction to Self-Compassion · 01:06 – I’m no good at this; you all must suffer! · 02:18 – Defining Self-Compassion · 03:21 – We can’t shout at children anymore? · 04:20 – Talking to ourselves · 04:49 – I’m my own best friend… except on LinkedIn My, Myself and the Confidence Machine · 06:07 – The way we were… · 07:01 – Use your words (just the right ones) · 08:10 – Conversations with Children · 09:03 – Pessimism: a Great British trait · 11:12 – Learn to appreciate yourself · 11:54 – Self-pity · 12:22 – A weighty issue · 15:21 – The gym revolution The lessons from the past · 16:28 – Fierce Compassion v. Tenderness · 16:56 – Is it a man or a woman thing? · 19:03 – 3 aspects of Self-Compassion · 20:27 – Seeing what is inside ourselves… · 22:08 – All it takes is one little change · 23:19 – Tell me about your childhood · 24:12 – I am strong you Dirty Mother Pucker! · 26:30 – Success through osmosis The Old Curiosity Shop · 28:34 – A botched dinner, or a learning experience? · 30:31 – Healthy Habits revisited · 31:45 – 4 steps to turn things around · 33:39 – Our triggers · 34:51 – Gilberts model · 36:14 – Where can I find out more? · 36:34 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 11 Sep 2023 | Ep44 The Business Case for 360 Assessments | 00:42:34 | |
For many years a large proportion of global organisations have been using the 360/multi-rater approach to giving feedback for coaching, development and learning. But how effective are they? What does an effective 360 look like? When should we be applying qualitative or quantitative 360s? In this podcast Caitlin and Amanda look at the science behind robust and valid 360 measures and how they should be effectively applied. They also look at the risks of misusing 360 instruments and some of the mistakes organisations make embarking on 360 programmes. Finally they close with the benefit of 360s to help build the business case with key stakeholders. Business 360 Assessments · 00:00 – Introduction to Business 360 Assessments · 00:58 – Welcome Caitlin · 01:47 – The net for collecting feedback · 02:31 – Food (Feedback) for thought. · 03:12 – Let’s have a chat… · 03:56 – Quality, not quantity! Hold my hand · 04:41 – What is a 360? · 05:39 – I rate this- actually… you rate for me · 06:39 – Off the shelf · 07:28 – Don’t blame me for this; let me learn! · 09:55 – Data, data, data · 11:47 – I want to ask you a few questions… · 13:44 – Where/when to use the right 360 · 14:38 – Build it and they will come In the real world… · 16:16 – Why do we use a 360? · 16:57 – We don’t trim out the fat! · 17:29 – Don’t grab the wrong end of the stick · 18:45 – It’s a cultural thing… · 19:38 – My first 360; a deeper meaning · 20:55 – A (aptly) rounded assessment · 21:42 – Ubiquitous usage A guide to your 360 · 22:24 – Where did it all go wrong? · 24:30 – Before you buy… · 26:33 – Strengths revisited · 28:03 – The roadmap of a 360 · 30:22 – The human element is the weakest · 31:26 – Neuroscience! Tried and tested · 33:05 – Trust the process · 34:07 – The BeTalent Blended 360 · 35:51 – How does this benefit the business? · 36:28 – I’ll show you mine… · 39:04 – …if you show me yours. · 41:20 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 25 Sep 2023 | Ep45 Dulcie Shepherd Swanston, Iain Price PhD: Finding your Inner Confidence | 00:46:09 | |
How can you build your self-confidence and have a happier life? In this podcast, Kristian and Dr Amanda interviewed Dulcie and Iain the authors of DOSE a book that articulates 52 Science based ways for a happier and more confident life. They share both the psychological and neuroscientific benefits of each of the 52 actions in terms of the positive neurotransmitters and chemicals for short - DOSE (Dopamine, Oxytocin, Serotonin and Endorphins) and the role each of these play in helping us to feel happier and more confident. This podcast is an introduction into their story behind the book, the impetus for their research and we look at some of our favourite habits and why. Finding your Inner Confidence · 00:00 – Introduction to Inner Confidence · 00:48 – Welcome Dulcie Shepherd · 01:27 – Welcome Iain Price · 02:28 – An invitation into the arena · 03:45 – Interactions take many forms; mainly over a cup of tea · 05:09 – Psychometrically… · 06:42 – Psychological safety revisited Changes · 07:36 – Becoming the thinker · 08:59 – DOSE · 10:21 – Change the world with tea, not coffee! · 11:38 – Stacking (not subbing) · 12:03 – Time; the giver and the deceiver · 13:27 – Not cold showers… swim in the sea instead · 16:34 – 52 ways (not to lose your lover) · 19:10 – Eyes on the ball P***ing Red · 20:23 – Beetroot juice? · 21:32 – Try one tip, try another · 21:58 – It was red earlier- this isn’t a urine infection, is it? · 22:37 – I’ll take aromatherapy, over a cold shower · 23:44 – I love it, buy this everyone! · 24:35 – Imposter Thinking and it · 26:12 – A circuit breaker · 27:01 – A space to change over time… Cause and Effect · 29:26 – “Where the attention goes, the energy flows” · 30:40 – From social media to the written page · 33:18 – It goes beyond the world of work · 34:29 – “Lotion is motion” · 36:06 – Habits revisited · 38:22 – Is it Murphys Law? · 40:05 – Focus on one thing at a time; stack it up! · 42:07 – Join our (book) club · 43:16 – Thank you both for sharing · 45:32 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 09 Oct 2023 | Ep46 Creating your Elevator Pitch | 00:26:02 | |
What would you say about yourself if introduced to a new potential employer or client for the first time? What would be the most important things you would like to share about yourself? In this episode of the CPO we look at Elevator Pitches, are they useful, how do we prepare one and what is important to share? Creating your Elevator Pitch · 00:00 – Introduction to the Elevator Pitch · 01:04 – It feels like the first time… · 01:53 – 30-60 seconds to sell yourself · 02:21 – Crosby or Otis? · 03:32 – A ride on the gauche train · 04:00 – (not) the key to success · 04:52 – Filling the void, not touching it · 05:38 – A Proustian moment Molding the clay · 06:07 – Anytime, anywhere! · 08:06 – I have no time for this… · 09:09 – Great for products, not for people · 10:01 – The mark of a true warrior, is humility · 11:04 – Help me, to help you! · 11:52 – Let’s set the scene… · 12:34 – What is your role? · 13:15 – What is the problem you’re solving? · 13:46 – What’s the solution? · 14:12 – What’s next? Practice makes perfect · 14:48 – Great, now let’s go again! · 16:12 – The Amanda Potter Story · 17:10 – A big difference… · 18:28 – The clock is ticking… · 19:44 – Contextualizing · 21:00 – One more time · 22:51 – In summary… · 23:42 – Energize! · 24:11 – It’s not just what you say; it’s how you say it. · 24:58 – Feedback · 25:15 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 23 Oct 2023 | Ep47 The Psychology of Belonging at Work | 00:30:49 | |
Most employees need to feel like they belong to the team in which they work in order to be fully motivated and engaged. Belonging is the feeling of being accepted and respected in a team or organisation and is created by having inclusive work environments. When we belong we feel connected to colleagues, there is the right work life balance, and our values are lived at at work. Psychology of Belonging · 00:00 – Introduction to Belonging · 00:33 – Oh My God! We didn’t kill Kenny! · 01:13 – If I don’t fit, I must quit. · 02:25 – The impact of COVID-19 · 03:18 – I’m the architect of my life · 04:14 – Self-reflection · 05:29 – Who’s right and who’s wrong? · 07:11 – Inclusion is not an illusion “I just space out” – Peter Gibbons · 08:10 – I feel we have a connection here… · 10:00 – Trust · 10:57 – It’s my red stapler · 12:02 – Can I go on the slide please? · 12:54 – What does Belonging actually mean? · 13:13 – The 5 drivers · 14:36 – Don’t worry; this is a safe, necessary space · 15:39 – In order to share heart-to-hearts, you need a heart to begin with… Respecting boundaries · 16:38 – The signs are in body language · 17:50 – This reminds of this person I know… · 19:11 – Territorial disputes · 21:34 – Resilience and Psychological Safety revisited · 22:22 – Belonging or Loyalty? · 23:15 – Look, Listen, Lead & Learn · 24:37 – $8 Billion?!!! With open arms… · 25:32 – Accept and Respect · 26:10 – Don’t go breaking my heart · 27:02 – The biological benefits · 28:51 – In summary… 29:58 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 06 Nov 2023 | Ep48 Neuroscience of Resilience | 00:40:25 | |
What does neuroscience say about how you can cope effectively with stress and improve your resilience? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter discuss the physiological and neurological reaction to stress, and the emotions we feel as a result. This podcast explains the chemical response to stress and starts to outline some actions you can take to train yourself to calm the stress response and feel happier and stronger in times of difficulty. Neuroscience of Resilience · 00:00 – Introduction to the Neuroscience of Resilience · 01:43 – Each step is as individual as a snowflake · 03:07 – The states of play · 03:43 – ARE YOU GETTING STRESSED?! · 04:28 – One more thing the 70’s gave us · 05:30 – Acute or Prolonged? · 06:29 – Creeping on the come up… · 07:04 – Resilience is self-care The large thing between your ears · 07:57 – You’re only as stressed as you feel · 10:01 – Brains! · 11:23 – Neuroplasticity revisited · 12:46 – It’s all about healing · 13:50 – This is all sounding a little risky… · 15:08 – Lay all of your trust in 2 paleolithic lumps of grey matter · 16:17 – Stress => growth · 16:57 – The worrier Cortex praefrontalis · 17:45 – The part that makes you… you · 18:42 – You’re built different when you’re younger · 19:59 – Chemistry; the study of change · 21:14 – Keep the roid rage under control · 22:12 – Sympathetic vs Parasympathetic · 23:27 – My mate Teri told me… · 24:04 – Talk positively · 25:05 – (Refer back to Podcast No.45) C13H16N2O2 · 25:54 – Dopamine and Serotonin · 28:33 – Let there be love! · 29:27 – Laughter is the best medicine · 30:00 – The Science of Sleep (not the movie) · 31:19 – It’s like being in a spa… · 32:54 – Mind altering chemicals · 33:35 – It’s taken me a while to say this… but I feel like an imposter! · 35:12 – A Dose of tips · 37:56 – Just one more thing… · 39:04 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 20 Nov 2023 | Ep49 Neuroscience of Burnout | 00:32:47 | |
What does neuroscience say about burnout? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter build on the neuroscience of resilience podcast and discuss the physiological and neurological reaction to stress, the emotions we feel as a result and the risk of burnout. This podcast explains the chemical response to burnout and starts to outline some actions you can take to reduce the risk of burning out and remain stronger in prolonged or acute stress situations. Neuroscience of Burnout · 00:00 – Introduction to the Neuroscience of Burnout · 01:13 – Tell the story you know… · 02:01 – Atkins Neuroscience, not the diet · 03:22 – You are what you eat · 04:04 – Dopamine; its on the list. · 05:10 – Serotonin; the superglue to Dopamine’s sticky tape The Persistence of Memory · 06:05 – What is Burnout? · 06:58 – I think you ought to know, I’m feeling very depressed… · 08:04 – I’m too tired to write something witty here, also my head hurts · 09:08 – GPP (Genuine People Personalities) · 10:06 – I’m feeling no connection here · 11:00 – What was I doing again? In my mind’s eye… · 13:27 – Burnout in the workplace · 14:09 – The 12 Steps (not by the AA) · 15:16 – It affects us all; own it! · 17:42 – Perhaps it’s an age thing… · 18:20 – It’s your personality · 19:28 – The Brain’s HPA and feeding yourself cortisol · 21:19 – This is stressful! · 22:35 – Solipsistic this isn’t it?... Burnout is much more than skin deep. · 23:25 – The process · 26:10 – You’re overthinking the little details · 27:35 – Try to be nice, but always be kind · 28:23 – What does your therapist say? · 29:40 – Let set some boundaries here: · 31:25 – Please share · 32:16 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 04 Dec 2023 | Ep50 The Value of Diversity in Decision Making | 00:37:58 | |
The ability for senior leaders and C-Suite leaders to make decisions has been reported to be the single most important characteristic of success for those leaders. As a result, for the past 20 years the Zircon Psychologists have been researching decision making behaviours to understand how leaders make decisions and how leaders, teams and businesses can capitalise on the cognitive diversity of the team to be more innovative, efficient and decisive. In this episode Caitlin Cooper interviews Dr Amanda Potter to understand this research and draws out the topics of resilience, psychological safety, bias and belief when discussing decisiveness in leaders. The Value of Diversity in Decision Making · 00:00 – Introduction to Decision Making · 01:04 – I definitely like Italian food. · 01:45 – Don’t leave work without making a decision… · 02:53 – The 90’s were pretty wild · 04:09 – Leaders know what they want · 05:08 – Cognitive Diversity revisited · 06:30 – Right or wrong are just words; what matters is what you do. I just can’t decide! · 07:47 – We have form · 08:28 – The seeds of our work · 09:53 – The 10 commandments (of decision making) · 11:31 – It really depends… · 12:09 – Showing real style · 13:03 – Personal reference · 14:52 – Thinking first, deciding later · 16:26 – Belief Scale Sorry what was that again? · 17:07 – What can teams do to better their decision making? · 19:50 – Learning from failure and recognising our flaws · 21:26 – It’s a cultural thing… · 23:38 – Psychological Safety revisited · 24:19 – I’m a bit biased, but my decision to include this is final! · 25:37 – Fundamental Attribution Error · 26:41 – The effect of Diversity · 28:22 – Reverse mentorship: the rise of the Shadow Boards Solidification · 29:56 – Neuroscience! · 31:58 – You’re not delaying on purpose, are you? · 33:38 – A bit of fresh air helps clear the head · 34:49 – Let them eat… chicken & bananas?... · 35:51 – The Mozart effect · 36:24 – I’ve made my decision. · 36:55 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 20 Dec 2023 | Ep51 Happy Christmas 2023 | 00:27:29 | |
Get ready for a festive and light hearted episode of the Chief Psychology Officer Dr Amanda Potter becomes the host, interviewing Senior Consultant Kristian Lee-Bell and Business Psychologist Caitlin Cooper, sharing heartwarming tales of the best advice and the worst gifts they have ever received. 'Tis the season for a podcast that unwraps the magic of holiday generosity, laughter, and science behind the joy of giving. But that is not all, they also take time to discuss the psychology of gift-giving, or the neuroscience behind those thoughtful presents? This podcast episode unwraps the answers as we delve into the intricacies of why we give and how our brains respond to gratitude. Happy Christmas 2023 · 00:00 – Hang on a minute; who’s hosting? · 00:52 – Introducing; Caitlin Cooper · 01:39 – Introducing; Kristian Lees-Bell Big trouble in Little Asia… · 02:32 – If you knew me well… · 03:14 – SWEETCORN WITH A ROAST?!!! · 04:01 – Lessons in Asia · 04:48 – KFC and Beer; you can’t ask for anything better · 06:00 – Memories of a Geisha · 07:05 – You must be joking? · 08:53 – You’re only as good as you feel · 09:37 – Penny, this one’s for you… Beware of yourself baring gifts · 10:28 – Crocs are the way forward · 11:41 – Mmm… Cheese and Bacon rolls · 13:07 – Sweetcorn at Christmas is weird · 14:24 – The wrapping, is the gift · 15:46 – Socks and pants come to you with age · 17:03 – Leave myself till last · 18:34 – Sometimes a card says more than a gift… The rest is poetry · 19:50 – Poet’s corner · 21:02 – Enough fish, to build a curtain rail? · 22:01 – Check out my new grills! · 23:08 – Pot (no kettle) Black · 24:27 – It wouldn’t be a podcast without Neuroscience · 25:34 – Amanda Potter, this is your birthday: · 26:17 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 08 Jan 2024 | Ep52 Trust & Psychological Safety | 00:40:29 | |
Trust is the foundation to Psychological Safety, and Psychologically Safe teams are more likely to speak up challenge and ask questions, thus creating more innovative solutions and improving team performance. Does this mean therefore that trust is the foundation of team performance? In this episode of The Chief Psychology Officer we look at the importance of trust at work, and what teams can do to improve the levels of trust at work. Trust & Psychological Safety · 00:00 – Introduction to Trust & Psychological Safety · 01:03 – For 5 letters, it is a broad topic… · 02:01 – Black, white or gray? · 03:02 – I trust you, to be late · 04:30 – 3 minutes is a learning tool Trust in me · 05:19 – What does Cognitive trust look like? · 06:38 – A total trust of the heart! · 07:20 – The best of both · 08:12 – I don’t want to spook the markets, or people for that matter. · 10:37 – It’s about connection · 11:44 – We create our own image · 13:01 – Hotels won’t miss what we take Slowly and surely your senses… · 13:55 – Predictability · 15:06 – Oxytocin; let there be lov- sorry, trust · 17:18 – A mother knows… · 18:16 – The part of the brain that makes you… you. · 20:00 – Trigger happy trust · 21:00 – Switch yourself on; people will trust you more · 22:17 – If you say gullible really slowly, it sounds like chicken · 24:19 – Trust in the workplace · 27:02 – Trust is global, it’s just different types where you go · 28:47 – Respect cultures! Shut your eyes, and trust in me. · 29:58 – One eye where you are, another where you want to go · 30:44 – 評判 · 32:20 – Following the leader · 33:34 – Neurodiversity preview · 35:52 – Goodbye Mr. Chep · 37:27 – Applying the Trust Equation · 38:29 – Final thoughts? · 39:15 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 22 Jan 2024 | Ep53 The neuroscience of sunk cost: why do we throw good money after bad | 00:26:40 | |
With January being the month of tightening our financial belts we are looking at the concept of sunk cost and why we submit to the bias of sunk cost and throw good money after bad? The sunk cost fallacy is a cognitive bias that occurs when people continue to invest in a decision or project based on the resources (time, money, or effort) they have already put into it, despite the evidence suggesting that these investments are no longer rational or beneficial. Why do we do this and how can we stop? Our neuroscience research has the answers. Sunk Costs · 00:00 – Introduction to Sunk Costs · 01:11 – There’s a moment when this should stop… · 02:12 – I paid for it; I’m eating it! · 03:31 – Bad investments · 04:10 – Confounding Crypto · 05:05 – Why did I waste my time with Heroes? · 06:27 – Something will turn around for sure… I made some mistakes… · 07:19 – Saving face over money · 08:03 – Just stop investing in this. · 09:12 – Neuroscience! · 09:43 – Looking back in regret · 10:46 – Reality is a bit blurry · 11:44 – A rewarding prospect · 13:03 – It’s too painful to leave it all… Past blues · 14:08 – Emotions are running high · 14:45 – You’re an addict. · 16:12 – We miss you Matt… · 16:49 – Cognitive Dissonance · 17:57 – Don’t dwell on the past too much · 19:08 – Egomania The Body Pit · 20:26 – The hardest part… is letting go · 22:03 – This is going to hurt · 23:10 – Functional Stupidity revisited · 23:45 – Moving on · 25:18 – Keeping an eye on the future · 25:46 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 12 Feb 2024 | Ep54 Why Good Managers Bully | 00:31:59 | |
Why do managers bully their people? What do they hope will happen? What does Psychology and Neuroscience say about bullying at work? In this episode Amanda and Caitlin look at the science, the psychology and the neuroscience to try to unpick this difficult topic. Why Good Managers Bully · 00:00 – Introduction to Why Good Managers Bully · 01:04 – A subject we’re all talking about · 02:09 – I didn’t want to start the day like this… · 03:18 – I’m just trying to be nice! · 04:12 – Hypercriticism · 05:27 – Yeah; I’m gonna need you to come in on Saturday · 06:36 – Being a total Gareth Keenan · 08:31 – You’re your own worst enemy “My only real motivation is not to be hassled” – Peter Gibbons, Office Space · 10:03 – Stick and Stick situation · 11:08 – Why do the managers do this? · 12:36 – I’m just built differently · 13:32 – I didn’t know I’m like that… · 14:53 – The toxic workplace · 16:35 – Occam’s Razor · 18:20 – Personal potential to bully · 19:19 – Neuroscience! · 20:54 – Look at it from their point of view Looking beyond objectivity · 22:18 – It’s stressing me out! · 22:58 – The hive is against the queen · 24:47 – Scars don’t just go away · 26:16 – Let’s talk about it… · 27:53 – Is it possible to measure bullying? · 28:24 – Utilize the 360. · 29:01 – The Importance of Coaching · 30:08 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 04 Mar 2024 | Ep55 Creating Neuroinclusive Workplaces with Dr Ian Iceton | 00:42:26 | |
As we navigate the complexities of the workplace, it's essential to foster an environment where every mind is valued for its unique contributions. This episode introduces Dr Ian Iceton, a neurodiversity advocate with a rich HR background and personal ties to the topic. We delve into the importance of language, the evolving understanding of conditions like autism and ADHD, and the role of inclusive communication in developing a supportive corporate culture. Creating Neuroinclusive Workplaces · 00:00 – Introduction to Neuroinclusive Workplaces · 00:40 – Welcome: Dr. Ian Iceton · 03:34 – Choose your words carefully · 04:16 – Neurodivergence & Neurodiversity: what’s the difference? · 09:17 – With open arms When you look in the mirror… · 11:05 – Establishing Psychological Safety · 16:47 – Reading between the lines · 17:21 – Compassion for your fellow man · 19:18 – Too many voices in the room… “Words without thoughts never to heaven go” – William Shakespeare · 20:07 – Seeing red! · 21:04 – Words. · 22:22 – How do you like them apples? · 25:19 – Imposter Syndrome revisited · 26:39 – A change in the future · 27:30 – You can’t say that! · 28:48 – The invisible subject… I’ll tell you a story. · 31:43 – A project long in the making · 33:06 – I didn’t discriminate, did I? · 38:29 – The Line Managers can suffer too… · 40:51 – Dr. Ian Iceton’s contact info · 41:26 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 25 Mar 2024 | Ep56 The Transformative Power of Kindness in Leadership | 00:29:09 | |
Have you ever noticed how a simple act of kindness can transform an entire day? Kindness · 00:00 – Introduction to Kindness · 01:01 – The best of frenemies · 02:04 – Honesty; kindness in disguise · 03:45 – Define kindness: · 05:06 – It’s all connected; all it takes is to be kind · 06:08 – Neuroscience! · 07:17 – It’s far more complex than it looks… Cruel to be kind · 08:56 – Tales from the tube · 09:39 – Gray matters · 10:36 – Is it better to give than receive? · 12:05 – Ice Breaker · 12:47 – Stress: the killer of kindness · 14:00 – A bias against bias · 16:18 – I feel good about being good Enjoy the little things in life · 17:12 – Should I give Amanda compliments? · 18:48 – Beyond the Videodrome · 19:41 – The right environment is key · 20:16 – Holding the door open · 21:15 – Kindness is contagious Customer Service 101 · 22:04 – Balance yourself and put a smile on your face · 23:03 – The best of ourselves · 24:37 – A charitable endeavor · 25:07 – Listen. · 27:31 – One act of random kindness at a time · 28:05 – The end. Episodes are available here https://www.thecpo.co.uk/ | |||
| 15 Apr 2024 | Ep57 The Neuroscience of Imposter Moments and Personal Effectiveness | 00:49:04 | |
Ever feel like your brain is stuck on autopilot, falling prey to biases and inefficiencies? Dulcie Swanston and Dr Iain Price join us again, offering enlightening insights into the art of personal effectiveness and the power of neuroplasticity. Through their dynamic exchange, they unveil approaches to work smarter, transforming "imposter syndrome" into manageable "imposter moments," and fostering stronger professional and personal relationships. Their strategies aren't just about productivity; they're about nurturing a reflective mind and using social connections to reshape perceptions of ourselves and our capabilities. Episodes are available here https://www.thecpo.co.uk/ | |||
| 06 May 2024 | Ep58 The Changing Shape of Work - Part 1 | 00:33:53 | |
What lies ahead in our working life, what challenges can we expect to face in 2024. The Zircon Psychologists conducted some research to understand the forces that will impact the future of work. This podcast summarises the first 4 of 8 forces that will particularly impact employees and teams, and will start to look at the steps they can take to make the best of the situation and thrive in 2024 and beyond. Episodes are available here https://www.thecpo.co.uk/ | |||
| 27 May 2024 | Ep59 The Changing Shape of Work - Part 2 | 00:31:18 | |
Discover the critical forces transforming today's workplace as Dr. Amanda Potter, the insightful CEO of Zircon, returns to our podcast to examine the dynamics of fairness, accountability, sustainability, and technology. As we navigate these waters, we'll scrutinize how these forces not only shape employee engagement but also the broader operational landscape. Unpack the tensions between high salary expectations and the pursuit of ethical practices with Gen Z talent at the helm, revealing a generation that champions both financial security and corporate responsibility. We'll also discuss strategies that businesses can employ to attract this new wave of purpose-driven candidates, enhancing their operational efficiency and financial health in the process. Episodes are available here https://www.thecpo.co.uk/ | |||
| 17 Jun 2024 | Ep60 Transforming work habits for sustained high performance | 00:38:51 | |
Curious about the secrets behind sustainable high performance in organizations? Discover the insights of Amy Brand, a leading neuro and behavioral scientist, who has been named HR's Most Influential Thinker on LinkedIn for 2023. In this episode, Amy shares her remarkable journey from medicine to neuroscience, driven by her fascination with human behavior and brain science. Learn how her observations of underperforming professionals inspired her to combine neuroscience with organizational behavior, and hear about her early influences, including thought leaders like Stephen Pinker and Antonio de Macio. Episodes are available here https://www.thecpo.co.uk/ | |||
| 08 Jul 2024 | Ep61 Unlock Business Potential by Embracing Humanity | 00:40:28 | |
Can kindness, humility, and collaboration be the secret ingredients to business success? Join us as we sit down with Philippa White, founder and CEO of TIE Leadership, who shares profound insights from her book, "Return on Humanity." Led by Angela Malik, and Dr. Amanda Potter, PhD. Episodes are available here https://www.thecpo.co.uk/ | |||
| 29 Jul 2024 | Ep62 Enhancing Innovation Through Psychological Safety | 00:38:08 | |
Unlock the secrets to fostering a culture of innovation and psychological safety within your organization. Join Dr Amanda Potter and Caitlin Cooper for a thought-provoking conversation, where they uncover the link between psychological safety and innovation, explore the neuroscience behind daydreaming and discuss what helps and hinders innovation and creativity. Episodes are available here https://www.thecpo.co.uk/ | |||
| 19 Aug 2024 | Ep63 Transform Your Emotional Well-Being Through Breathing Techniques | 00:40:20 | |
Unlock the secrets to enhancing your emotional well-being through the transformative power of breathing techniques in this enlightening episode. Dr Amanda Potter and Kristian Lees-Bell are joined by Jessica Livingstone, a seasoned yoga and meditation teacher, who takes us on her journey from the high-stress corporate world to founding a thriving yoga and wellness studio. Jessica shares profound insights into how breathing techniques in yoga can significantly impact our emotional health and balance, drawing from both historical and modern influences. She explains how incorporating breath awareness into our daily routines can lead to greater relaxation and a more balanced life. Episodes are available here https://www.thecpo.co.uk/ | |||
| 09 Sep 2024 | Ep64 Building a Thriving Culture with Simon Rogerson CEO Octopus Group | 00:40:25 | |
Imagine transforming your organization by fostering trust, promoting cognitive diversity, and championing kindness in the workplace. Join us in this enlightening conversation with Simon Rogerson, the visionary CEO and founder of Octopus Group. Simon dispels misconceptions about his role at Octopus Energy and delves into his journey from a secure job to creating a company that values integrity. Simon shares how he meticulously built a positive organizational culture, ensuring that trust and customer-centric values were at the forefront by personally interviewing the first 500 employees. Episodes are available here https://www.thecpo.co.uk/ | |||
| 30 Sep 2024 | Ep65 Introversion: Why is it underappreciated and misunderstood? | 00:38:07 | |
Unlock the hidden strengths of introversion in the workplace! Join us as Amanda Potter, CEO of Zircon, breaks down the often misunderstood traits of introverts and extroverts, backed by insights from Jung, Eysenck, and psychological models like the Big Five and MBTI. We'll dissect how biased language can shape our views and why emotional intelligence is crucial, not just for professionals but for everyone aiming to create more inclusive environments. Episodes are available here https://www.thecpo.co.uk/ | |||
| 21 Oct 2024 | Ep66 Unlocking the Entrepreneurial Mindset: Challenges and Success Stories | 00:38:47 | |
Join us for an enlightening conversation with Dr. Amanda Potter, Chartered Psychologist and CEO of Zircon, as we navigate the complexities of the entrepreneurial mindset. Ever wondered what differentiates a freelancer from a true entrepreneur? Discover how visionaries like Simon Rogerson from Octopus Energy harness their relentless energy and forward-thinking approach to fill market gaps with scalable business ideas. We'll also confront the challenges women face in entrepreneurship, examining why only a third of global businesses are women-owned and exploring solutions to bridge this leadership gap. Episodes are available here https://www.thecpo.co.uk/ | |||
| 11 Nov 2024 | Ep67 Ensuring Efficacy & Ethics in Psychometrics | 00:53:44 | |
Unlock the secrets of psychological assessments with our esteemed guest, Ben Williams from Sten10, as he joins Dr Amanda Potter, CEO of Zircon, for an in-depth discussion on the tools that shape development and recruitment. Discover why validity and reliability are not just buzzwords but essential elements that ensure these assessments accurately measure what they're supposed to. Together, we unravel the intricacies of state versus trait-based assessments, such as resilience and emotional intelligence, and debate the delicate balancing act between inclusivity and fairness in assessment design. Episodes are available here https://www.thecpo.co.uk/ | |||
| 02 Dec 2024 | Ep68 Essential Sleep Strategies for Emotional Balance | 00:30:35 | |
Unlock the secrets to optimal sleep with Dr. Amanda Potter, a distinguished Psychologist and CEO of Zircon BeTalent, as she guides us through the intricate dance of our nightly rest. Discover how seven to nine hours of uninterrupted sleep can revolutionize your emotional well-being and sharpen your cognitive edge, enhancing creativity, problem-solving, and memory retention. Dr. Potter also sheds light on the substantial economic toll of sleep-related fatigue, underscoring the importance of regular sleep patterns and the power daylight holds over our natural rhythms. Episodes are available here https://www.thecpo.co.uk/ | |||
| 16 Dec 2024 | Ep69 Creating Inclusive Workplaces: The Power of Psychological Safety | 00:32:19 | |
Unlock the secrets to creating a truly inclusive workplace with insights from Laura McLean, an HR and Talent leader at Santander. Tune in to discover how you can foster an environment where trust and innovation flourish, and employees feel empowered to bring their full selves to work. Laura, alongside Dr Amanda Potter, Chartered Psychologist and CEO of Zircon BeTalent, dissects the core elements of psychological safety, demonstrating their pivotal role in leadership development and the evolving landscape of today's workforce. Episodes are available here https://www.thecpo.co.uk/ | |||
| 06 Jan 2025 | Ep70 From Habit to Happiness: The One Change Approach | 00:37:12 | |
What if one small change could transform not only your life but also contribute positively to the world? Join us as Lou Kiwanuka shares her inspiring journey of embracing sustainable change, one step at a time. Starting with a personal commitment to make one change per month since January 2020, Lou's approach has led to profound personal growth and a shift from simply reducing negative impacts to actively pursuing positive contributions. Through her experiences, Lou illustrates how these incremental adjustments can create a ripple effect, ultimately fostering a more connected and meaningful existence. Episodes are available here https://www.thecpo.co.uk/ | |||
| 27 Jan 2025 | Ep71 Unlocking Talent Potential Through Strategic Data | 00:45:47 | |
Dr. Amanda Potter, Chartered Psychologist and CEO of Zircon BeTalent, and Jig Ramji, an experienced Chief Talent Officer, join us for a compelling discussion on the transformative power of big data in talent management. Listen as we unpack the parallels between sports analytics and organizational performance, revealing why data integration is as crucial to talent strategy as it is to financial success. Jig challenges the conventional belief that more data is inherently better, illustrating the importance of data variety and context in unlocking meaningful insights. Episodes are available here https://www.thecpo.co.uk/ | |||
| 10 Feb 2025 | Ep72 Managing Change Fatigue: Strategies for Adaptability and Resilience | 00:43:22 | |
What if your brain's craving for predictability is the real reason behind your stress? In our latest episode, we explore the complex emotions tied to change fatigue in our fast-paced world driven by relentless technological advancements. With AI reshaping the landscape and social media perpetually altering trends, the pressure to adapt can seem insurmountable. We unravel the psychological and physiological impacts of this constant flux, touching on how our intrinsic desire for stability clashes with the modern necessity for change, leading to a pervasive sense of exhaustion. Episodes are available here https://www.thecpo.co.uk/ | |||
| 03 Mar 2025 | Ep73 Setting High-Performing Teams in Motion with Network Rail | 00:41:43 | |
In this episode, Rev. Mike Wright from Network Rail joins award-winning Business Psychologist Amanda Potter and co-host Caitlin Cooper to explore what makes high-performing teams thrive. We dive into Project Speed, a post-pandemic initiative that boosted efficiency and reduced costs, saving £1.5 billion! We also examine how cognitive diversity enhances problem-solving when the need to balance essential yet competing priorities is crucial to success. Additionally, we highlight the vital role of psychological safety—creating an environment where people feel safe to speak up leads to greater innovation and stronger results. Discover how our work together helps to drive continuous engagement and open dialogue at Network Rail as we continue to define the factors that inhibit and enable high performance. Join us as we unpack these key themes and the power of teamwork in driving organisational success. Listen, reflect, and subscribe! (Sound effects provided by Freesound & BBC Sound Effects Library) Episodes are available here https://www.thecpo.co.uk/ | |||
| 24 Mar 2025 | Ep74 Unlocking Gen Z: Navigating Early Talent Expectations | 00:29:44 | |
The battle to attract and retain high-quality early talent has never been more challenging. With 95% of organizations acknowledging that early career candidates quickly move on when expectations aren't met, understanding what truly drives these professionals has become crucial for business success. Episodes are available here https://www.thecpo.co.uk/ | |||