The Business of Healthcare Podcast with Tara Humphrey (Tara Humphrey)

BH014 When you have had a bad day 

We all have bad days. Whether it’s due to a stressful event in our personal lives or an unexpected situation occurs at work that causes us to feel upset, worried, or otherwise stressed - we all experience moments when we think we’re prepared for just about anything, but something unexpected occurs. The question is - how do you handle bad days? 

In today’s episode, I share a recent bad day experience I had at work and the strategies I used to put that situation into perspective. I discuss the importance of identifying what you know to be true about a bad experience or situation and how it can differ from the story you tell yourself in the heat of the moment. I explain the process I used to help me learn from that experience, to allow me to make better decisions in the future when a similar situation arises. I also explain why it’s critical to separate your feelings and emotions from the facts of an event and how it can change your entire perspective on a situation.

“We all have bad days. We all have situations where you think you’re prepared, and something else happens.” - Tara Humphrey

Download my 7 questions to ask yourself after a bad day 

This week on The Business of Healthcare:

• The importance of separating your feelings from the facts of a situation
• Understanding your role in a situation and the importance of identifying the areas you could have influenced
• Identifying the best-case and worst-case scenario and what you would do if they occurred
• Addressing whether your proposed actions are aligned with your personal and professional values
• Determining what you could do differently in a similar situation

Ask Yourself:

1. What do you know to be true, and what is the story you’re telling yourself?
2. What is your role in the situation? What is in your power to influence, and what is out of your control?
3. What is the worst-case scenario, and what would you do if that happened?
4. What is the best-case scenario, and what would you do if that happened?
5. What do you want to do now, and are you willing to do it?
6. Do your proposed actions go against your values?
7. If you could turn back the clock, what would you do differently?

Resources Mentioned:

• The Chimp Paradox: The Mind Management Program to Help You Achieve Success, Confidence, and Happiness by Professor Steve Peters
• How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life by Caroline Webb

Improving the Business of Healthcare - One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

This week, Tara is joined by Laura Norton, Chief Operating Officer at North West Leicestershire GP Federation. Laura talks to Tara about the intricate workings of GP federations and their collaboration with primary care networks. 

They discuss Laura's extensive background in primary care, shedding light on the complexities and responsibilities of being a commissioner. 

Laura also discusses how data-driven decisions shape service commissioning and emphasises the need for services to meet local population needs. Laura also explores the financial sustainability of primary care, the importance of embracing a business mindset, and the vital role of relationships and trust in delivering effective healthcare.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

BH137 – Do you need a written Vision & Mission? 

In this weeks solo episode, I wanted to talk to you about whether it’s important for your Primary Care Network or Organisation to have a written Vision & Mission? 

Topics to listen out for; 

• Infinite Purpose 
• Team members Interpretation 
• Proactively supporting patients 
• Common Language 
• Our jobs as leaders 

 Work with me 

If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk. 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

BH135 – How to network virtually in the NHS 

In this weeks solo episode, I wanted to talk you through networking in the NHS and I wanted to share with you some of my top tips and some of my top turn offs when developing strategic partnerships and wanting to build new connections. 

Topics to listen out for; 

• Do not try and rush the partnership 
• Networking on social media 
• What you can bring to the party when networking 
• Internships 
• Showing up consistently 

Mentions in the podcast 

Phin Robinson – Pure Physiotherapy 

Sam Alsop Hall Podcast Episode – 114 

Jennifer Neff from Elemental Podcast Episode 126 

Beetree Community 

Work with me 

If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk. 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

BH169 – Demand, Capacity & Variation 

In this short solo episode, I am going to be talking about Demand, Capacity & Variation which was inspired from a session I attended recently. 

Sometimes that means saying no, sometimes that's investing, also thinking about when does it need to be a standard operating procedure? When do we need to just trust people to get on with the job and skillsets in training and expectations and wellbeing. 

Topics to listen out for; 

• Collecting Data 
• Why there is variation 
• Peoples behaviours 
• Standardised Processes 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

In this episode, Tara talks again to Access Elemental Managing Director and Co-Founder Jennifer Neff who is joined by Alan Payne, Group Product and Engineering Director at The Access Group. Tara picks up where she last left off with Jennifer, following the partnership of Elemental with The Access Group.

For those who aren't familiar with their journey already, Access Elemental is a leading social prescribing platform used currently by over 70 different organisations - from Integrated Care Systems, to Primary Care Networks, local authorities, housing associations, prisons and higher education colleges - to seamlessly support and join up people within their own communities and to improve their connections locally.

Within the podcast, the group discuss:

• Access Elemental's progress from start-up to partnership with The Access Group and what it's meant in terms of growth and development as a business.
• How Access Elemental as a solution can support organisations in removing friction within existing healthcare processes and in evidencing the acheivement of key milestones
• Extending visibility of the Access Elemental solution and how Alan is able to effectively manage a portfolio of systems and grow their customer base.
• How to sell to the NHS
• Navigating potential conflicts of "them and us" when working in partnership and other key lessons learned
• Supporting Primary Care in improving confidence in the value of social prescribing
• What the future looks like at Access Elemental and for social prescribing broadly
• How they manage their own health and wellbeing

Finding out more:

Connect with Alan and Jennifer via LinkedIn

Jennifer is also active on Twitter/X

Along with Tara and Team THC, you can also catch Access Elemental at Best Practice 2023 who we are proud to be partnering with as the event's official podcast! You can find out more about this year's show and register here.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 200 Primary Care Networks and 6 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share.

Welcome back to The Business of Healthcare Podcast.  This week I have the absolute pleasure of speaking with Salma Yasmeen who is the Executive Director of Strategy and Change – South West Yorkshire Partnership NHS Foundation Trust. 

Salma brings a wealth of knowledge of health and care systems and leading innovation and change in organisations and across systems with people at the centre. Salma started her career as a Mental Health Nurse and joined South West Yorkshire Partnership NHS Foundation Trust in 2017.   

This week on the Business of Healthcare Podcast 

Salma’s career and being a proud mental health nurse 

Being courageous and bold 

Inspiring the next generation 

Being a key person of influence in the NHS 

The power of coaching and what it has meant to Salma 

The importance of good governance and setting the leadership tone in her organisation 

The Complexities of running a large organisation and getting in her own way 

Having an assistant to help protect your time 

Leadership happens at every level 

How to Connect with Salma Yasmeen 

Twitter 

Episode Mentions 

Karen Middleton 

Dr Bola Owolabi 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Geraldine Parker-Smith NHS Blood & Transplant 

Welcome back to The Business of Healthcare Podcast where this week I am talking to Geraldine Parker-Smith who is the National Diversity Marketing Manager for NHS Blood & Transplant. We discuss all things giving blood and why it is so important for people to continue to donate.  We touch on what it means if you have sickle cell disease and why giving blood makes such a difference, and the importance of needing more donors from the black community to help support people suffering from Sickle Cell. 

Mentions in this episode 

Give Blood Website 

NHS Blood & Transplant Website 

This week on The Business of Healthcare: 

• NHS Blood & Transplant & their initiatives  
• How you can get involved 
• Sickle Cell Disease & the impact on health 
• Increasing donations in the black community 
• Working for an organisation for over 20 years and how it feels 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

It's our first solo podcast episode in a while after our Best Practice partnership which we enjoyed hugely! - Did you enjoy them?! Do you have a favourite?! We'd love to read any of your reviews that you can submit via your podcast streaming platform.

This week Tara is sharing our experiences from Best Practice 2023, strategic planning, being bold, brave and ambitious and our thoughts on if we knew we couldn't fail what would we do!

Please do check out our below blog where all of our Best Practice leadership episodes can be found.

https://www.thcprimarycare.co.uk/post/our-primary-care-leadership-masterclass

Work with us

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

This week I have the pleasure of interviewing Brandie Deignan. Brandie is the Chief Executive Officer of a General Practice super partnership – she is phenomenal and so inspiring.  

Brandie gives us a leadership and management healthcare masterclass.  She has a tremendous amount of experience and is relatively new to Primary Care. Brandie’s background is hospitality and retail and she brings a very different skillset into Primary Care which is very much needed 

We Discuss

• The roles which Brandie holds
• Family Life
• from Hospitality to Healthcare
• What is the definition of a Super-Partnership?
• Taking time for yourself
• Advice on getting to grips with Primary Care

I also ask what advice would you give a new manager stepping into Primary Care 

Connect with Brandie 

Brandie on LinkedIn 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Dr Ursula Montgomery is a GP and former NHS England Senior Clinical Advisor and latterly, Interim Director of Primary Care, having dedicated 26 years to working and transforming healthcare. She is also a successful business leader and Mum of two, and I was absolutely delighted when Ursula agreed to be interviewed for #TheBusinessofHealthcare podcast.

This week’s episode focuses on the journey to senior leadership and why it isn’t always, and doesn’t have to be, straightforward, traditional, or linear. Ursula is proof that you can balance being successful in all areas of your life and take time out when you need to, without compromising your career path.

We discuss:

• Weighing up our own strengths (and where there is room for additional training, development, and continuous improvement)
• Starting from the place where you draw the most energy from, when it comes to embarking on new work projects and stepping up
• Life as an NHS England interim director and Senior Clinical Advisor
• The mechanics of landing policy and the importance of lessons learned
• The wider Primary Care landscape right now
• Ursula’s advice for aspiring leaders
• Why protection of physical and mental health is key to realising success – and the benefits of professional coaching
• Having the courage to take time out if and when you need to – and how not to get drawn back in (!)

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time 

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In this thought-provoking solo episode, Tara delves into the critical considerations of hiring within healthcare networks and businesses.

Drawing from candid discussions with primary care network clients and personal insights, Tara stresses the importance of having a clear vision before recruiting for pivotal roles and explores the detrimental effects of bringing someone into a visionless environment (and the unfairness it entails).

This Business of Healthcare podcast instalment is a masterclass in leadership responsibility, strategic planning, and the delicate balance of nurturing talent within and, when needed, beyond your organisation.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

#156 A Sense of Responsibility to Speak Out - with Cedi Frederick

Welcome back to the Business of Healthcare Podcast – this episode is extremely, extremely special to me. I had the absolute pleasure of interviewing Cedi Frederick.  Cedi is the Chair at NHS Middlesex University Hospital, he is an entrepreneur, a coach and mentor and he also sits as a Non Executive Director. 

Cedi’s background is in both public and private sectors and for over 25 years held a chief executive level positions in housing associations, social care and organisations that support older people living with learning disabilities, autism and mental health problems. 

We had a very open and honest conversation around out of the 233 trusts that are currently here in the NHS, only 10 Chair positions are held by people from an ethnic minority background, we discussed our thoughts and feeling around this. 

It doesn’t matter what colour you are or from what background, I truly feel it is a powerful discussion which everyone will benefit from hearing. 

This week on The Business of Healthcare: 

• Who is Cedi Frederick 
• I am not what I do 
• When does our own wellbeing and sense of worth override financial responsibilities 
• What needs to happen to increase the number of ethnic minorities in senior roles 
• Being as good will not be good enough 

Connect with Cedi Frederick 

• On LinkedIn  
• On Twitter 
• On Instagram 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

New things are happening. In this episode, find out all about my brand new scheme, the Business of Healthcare Scholarship to support healthcare professionals from a BAME background pursue their leadership careers.

And you may have noticed that this episode has been launched on a Tuesday – we are going to trial doing two episodes a week. On a Tuesday, I’ll provide a shorter, solo episode from me with updates and insights of what’s going on with my business. Then as usual on Thursday, we’ll have a longer episode with me interviewing an amazing guest!

I’m so excited about this new format, to bring you new content twice a week! I’d love to know what you think, message me, comment or leave a rating & review.

“I need to be braver and say, ‘hang on a minute, please don’t say that, it’s not right’.” Tara Humphrey

This week on The Business of Healthcare:

• Introducing the Business of Healthcare Scholarship.
• Why I decided to be proactive.
• Who can apply for the scholarship.
• New things happening with my business.
• We are now working remotely – permanently.
• Changes we are making because of Coronavirus.
• The new format of The Business of Healthcare Podcast.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

199 – Kath Evans Creating Opportunities & Supporting Young People 

Welcome back to The Business of Healthcare Podcast.  This week I have the absolute pleasure of speaking with Kath Evans who is the Director of Childrens Nursing at Barts Health and the clinical lead for Babies, Children & Young People at North East London STP. 

Kaths journey from Nurse to Director and working in many different areas gives anybody looking to start their career or progress their career in the NHS an insight into what can be achieved. 

Kath shares and celebrates others, why not give her a follow on Twitter. 

This week on the Business of Healthcare 

What it is about children’s nursing that is such a rewarding career 

What makes a really good placement 

Working at Great Ormond Street 

What gets in the way of empathy 

Mindset shift from nurse to management 

Work & home life aligning  

The Florence Nightingale Fellowship 

#NHS1000Miles 

How to Connect with Kath Evans 

LinkedIn 

Twitter 

Blog 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 245 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

185 Leanne Antoine Distinct Physiotherapy 

Welcome back to The Business of Healthcare Podcast.  This week I have the pleasure of speaking with Leanne Antoine who is the Clinical Lead & Director of Distinct Physiotherapy. 

Where do we start with this episode, Leanne has so much to share with you all, we discuss what’s important to Leanne, how she is in the position she is now and that she is a newly elected council member of the Chartered Society of Physiotherapy. 

We discuss her work ethic and how living on the edge is not good all of the time, and the importance of having her family there to support her. 

This week on the Business of Healthcare 

• Enjoyments in Life 
• Living with Anxiety 
• Being an International Gymnast 
• Pursuing a passion for Speaking 
• How important representation is 
• Being Black and having to work harder 
• Having a lot of facets to Leanne’s journey 

How to Connect with Leanne Antoine 

LinkedIn 

Twitter 

Instagram 

Facebook 

Distinct Physiotherapy Website 

Episodes Mentioned

Episode 89 Rachael Moses

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

To sign up to the DKMS registry as detailed in the podcast - please click here

As regular listeners will know, I am always keen to promote great leaders on the Business of Healthcare podcast, and offer a platform for others, including myself, to learn from their skills, knowledge, and experiences, particularly when it comes to those leaders who are open and willing to effect disruptive change.

Leaders don’t come any more fearless, passionate, or purposeful than this week’s guest Dawn Jarvis, Managing Director of People and OD Partners, a consultancy focused who are committed to supporting the public sector to deliver better value with better leadership.

Having worked previously at senior level in many areas of the NHS and the UK public sector more broadly, Dawn is now based in Australia and spends her time coaching and mentoring c-level executives (and their teams), as well as offering services in mediation and facilitation, transformation, strategy and improving team dynamics.

Dawn and I discussed:

• Making the leap into consultancy and growing an internationally renowned business from the grass roots up
• Comparing notes on the Australian and UK healthcare systems
• Bridging the gap between what organisations think they want versus what they actually need
• Dawn’s approach to facilitation
• How to effect, often difficult, organisational change and transformation
• Development of The Stellar Model
• What Dawn most enjoys about her work - and why we believe loving what you do is key to maintaining demand for your services (and realising success)
• Dawn’s preparations for her PhD and why she thrives on consistently challenging herself

Mentions in this episode:

Dawn Jarvis and Munu Wuthuga Dardakiin: Leading Corporate Clans uses the STELLAR MODEL® and the stories of the oldest people in the world, the first people of Australia, to describe what high performance in teams feels like. This book provides an insight into how to coach leaders and their teams to deliver high performance.

Patrick Lencioni: Five Dysfunctions of a Team

Making contact:

You can connect with Dawn via her LinkedIn page here or through the People and OD Partners website here

Her other points of contact are as follows:

Twitter

Instagram

Facebook

Work with me     

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    

For more weekly insights and advice, sign up to my newsletter.     

Improving the Business of Healthcare – One Episode at a Time      

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.     

Shermeena Rabbi is a speech and language therapist and is the Founder and CEO of Unlocking Language. Unlocking Language provides speech therapy to children and adults, and due to Covid they are now working internationally and online.

Shermeena joins me today to discuss her perception around private business and NHS business. We discuss innovation and Shermeena’s dream of brining artificial intelligence into the world of speech and language. She gives some simple practical tips on how to speak heroically online. We talk about the power of speaking slowly, leadership and how sometimes being a CEO can be lonely. And Shermeena shares with us what collaboration between Unlocking Language and the NHS could look like.

“I went into speech therapy because I am a firm believer in communication being a basic human right.” Shermeena Rabbi

This week on The Business of Healthcare:

• Perceptions of Private Business vs NHS Business.
• How there may be a role for artificial intelligence in the future.
• Practical tops on how to speak heroically online.
• The power of speaking slowly.
• Leadership and being a CEO.
• The importance of having a coach and a mastermind group.
• What collaboration with the NHS could look like.

Connect with Shermeena Rabbi on:

• Shermeena Rabbi on LinkedIn
• Unlocking Language on Twitter
• Unlocking Language Website

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

215 Workforce is our most valuable asset with Dr Richard Fieldhouse 

I have the pleasure in welcoming Dr Richard Fieldhouse to The Business of Healthcare Podcast this week to share with us the work that is carried out by the National Association of Sessional GPs.  It is a great insight into the world of Locum GP’s and why they are an important part of the GP Community. We hear about Richard’s career and why he chose to be a locum GP rather than salaried and the work that goes on behind the scenes at nasgp helping locums find work to suit their needs and requirements. 

This week on The Business of Healthcare: 

• The challenges working as a locum GP 
• What has changed in General Practice 
• Continuity of Care 
• The importance of the Coffee Break 
• Enforced Under-Performance 
• Leadership Lessons 
• About nasgp and how they help support the Locum GP Community 
• Having 7000 Locum Members 

Connect with nasgp (National Association for Sessional GPs) on: 

• facebook 
• Twitter 
• Website 

Connect with Richard 

Richard on LinkedIn 

Blogs that you may find helpful 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Dr Haidar Al-Hakim is former Chief Medical Officer (CMO), a Psychoanalyst, Ophthalmologist, Author and Podcast host. Haidar describes himself as an intuitive that has a passion for science, soul and spirit within people to help them.

This is a very interesting and slightly different episode for you today. Haidar joins me to talk about people – how he works with them to discover what makes them tick and helps to stop them suffering. He talks about the importance of sleep and how dreams help to unsurface our unconscious. He shares his thoughts on the importance of ego, but not power, and the importance of not getting caught up in material things. And he talks about how he found himself in situations where he felt he was going against the grain.

“The more you serve yourself, the better you are at serving other people. You have to know what increases your life force and increases your battery.” Dr Haidar Al-Hakim

This week on The Business of Healthcare:

• Who Dr Haidar Al-Hakim is and his background.
• How he discovers what makes people tick and helps them.
• The importance of sleep.
• How dreams help to unsurface our unconscious.
• Why we should not get caught up in material things.
• How he found himself going against the grain.
• His passion for science, soul and spirit.

Connect with Dr Haidar Al-Hakim on:

• Haidar on Linkedin
• Haidar on Twitter
• Haidar on Instagram

Haidar’s resources

• Dr Haidar Al-Hakim Website
• Haidar’s book ‘Physician on Fire’
• Haidar’s podcast – Surgical Spirit Podcast

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

In this episode, I share my perspective on what it feels like to deliver bad news. People in leadership positions go through this all the time, but their perspective is often not documented and it is just as hard to give bad news as it is to receive it.

Join me as I share my planning and thought process on how to go about it. I share the questions I ask myself as I approach it. I talk about how to do it whether it’s a formal conversation or chat over coffee, how I prepare and gather evidence and I talk about how to move on from it in a positive and constructive way.

“It is just as tough to give bad news as it is to receive it.” Tara Humphrey

This week on The Business of Healthcare:

• My planning and thought process when giving bad news.
• How to raise the issue.
• What you can do to be prepared ahead of the conversation.
• How to look at your part in the problem.
• How to move forward once you’ve given the news.
• Looking at what you want to happen next.

Connect with Tara:

• THC Primary Care https://www.thcprimarycare.co.uk/
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Facebook
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Matthew Gibbons is a Project and Operations Manager and part of the Time for Care NHS England Sustainable Improvement Faculty. His background is in Software Engineering, and as he branched out into self-employment he discovered himself in Primary Care as the Business and Network Manager for Watergate Primary Care Network in Cornwall.

Matthew joins me today for Part 1 of 2 episodes where we talk about Project Management in all it’s glory. We talk about the difference between project management and the project manager, why projects fail and how you define a project. Matthew shares his advice on allowing time and rigour to be applied in order to achieve what you set out to, and that project management doesn’t have to be difficult, it can be simple and straight forward.

“One of key reasons why some projects fail is not being clear about what you are trying to do.” Matthew Gibbons

This week on The Business of Healthcare:

• Why do projects fail.
• The difference between project management and the project manager.
• Understanding what defines a project.
• The difference between a Project Manager and a Network Manager.
• How time and rigour need to be applied to achieve your project goals.
• How project management can be simple and straight forward.

Connect with Matthew Gibbons on:

• Matthew on Twitter
• Matthew on Linkedin
• Website: https://southwestkoala.co.uk/

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Work with me     

I’m Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    

For more weekly insights and advice sign up to my newsletter.     

Improving the Business of Healthcare – One Episode at a Time      

Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week.      

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.     

Audrey Songhurst is an established manager and leader, most recently working as the Head of Operations at Kent Innovation and Enterprise at the University of Kent. Audrey has served as owner, manager, and consultant with her consulting firm, Audrey Songhurst Consulting, and worked at Canterbury Christ Church University for eighteen years, with over a decade as director of the Research and Enterprise Development Centre. Audrey earned a Doctorate of Education and a Master of Arts from Canterbury Christ Church University and is also an alumna of the University of Kent.

Audrey joins me today to discuss leadership philosophies that can help you build high-performance teams as well as insight into her managerial approach. She highlights why you should view your team members as individual human beings, not just resources, and the importance of ensuring that every employee fits into the team dynamic as a whole. Audrey offers advice to line managers and business leaders who want to work with their organisations more effectively, and shares why professionalism, integrity, and genuinely caring about your team are such essential components of management.

“A manager is only as good as their team.” - Audrey Songhurst

This week on The Business of Healthcare:

• Insight into Audrey’s professional background and her journey to where she is today
• Audrey’s team management strategy and how she balances formal and informal approaches and processes
• Audrey’s belief in the value of education and people
• The importance of creating space between the manager and the managed
• What people tend to expect from their managers and why you should be open and accessible to your team
• What each team member needs to know in order to thrive in their role
• Why team members need to know the “why” behind their role
• The fundamental importance of caring about your team members
• Why ups and downs occur in a team dynamic and how to move towards more upswings
• The importance of understanding your specific team dynamic and genuinely listening to your team
• The importance of wording things effectively as a manager
• Why some team members may want to stay in their role and not move into a higher-level managerial position
• Advice for business leaders and managers who want to build high-performing teams
• The importance of honesty, professionalism, integrity, and empathy
• Shifting your mindset when it comes to letting people go
• Why having effective policies and procedures in place is crucial

Resources Mentioned

• Simon Sinek

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Catherine Blackaby is a Development Advisor, Facilitator and Coach, and part of NHS England Time 4 Care Faculty. She works with Primary Care, General Practices, Primary Care Networks to help them facilitate change in a meaningful and positive way.

Catherine joins me this week to give an introduction into what quality improvement is, and to explain it in a simple way. She shares how quality improvement can facilitate meaningful change in a structured processed way. She talks about simple tools that you can use to help you embark on your quality improvement change project. And she shares her advice that if you want something different, you have to do something different.

Time 4 Care has support available to those working in Primary Care, please contact Tara if you want to find out more.

“Quality Improvement is about making sure that those changes that we want to make are effective.” Catherine Blackaby

This week on The Business of Healthcare:

• What quality improvement is in simple terms.
• How QI can help you and your project.
• What tools you can use to start your QI change project.
• How QI us about curiosity and not criticism.
• How to know when you need quality improvement.
• What a simple audit can really tell you.
• How to look at a problem differently to find a solution.

Connect with Catherine Blackaby:

• Catherine on LinkedIn
• Catherine on Twitter

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Farzana Hussain is a GP partner at her own practice in Newham. She is also a primary care network Clinical Director. In this interview Tara and Farzana talk about the process of setting up the local primary care network, and the challenges and opportunities of working together in a networked way. Farzana shares her thoughts about the importance of involving patients in scoping the services that the new PCNs will provide. She also talks about her passion for education and excitement about the prospect of shaping primary care to become a really exciting career choice for new graduate doctors.

Farzana on Twitter: https://twitter.com/fhussain73

Sign up to the THC Primary Care newsletter

Lara Otunla is a pharmacist and owns her own Pharmacy, she is the founder and CEO of the London House of Wellbeing which is a screen service that allows us to have access to specific health related tests. Lara shares with us her journey from Pharmacist to serial entrepreneur with so much in between. Thank you Lara for sharing all that you have with our listeners. 

Topics to listen out for today; 

• Do you consider yourself an entrepreneur? 
• Health Screening 
• Health Check – Indications 
• Launching a second business 
• How do you get in your own way? 
• Productivity Tips 

Connect with Lara Otunla 

The London House of Wellbeing website 

Instagram - The London House of Wellbeing 

Info@thelondonhouseofwellbeing.co.uk 

0207 7330932 

LinkedIn 

Work with me 

If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk. 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#105: How to embed a new role when working Virtually 

In this episode I wanted to talk you through and share some advice on how to successfully embed a new role when you are working virtually, even though many of us are months and months into this pandemic and are used to working virtually it is a challenge introducing clinical roles when we don't have that face-to-face interaction with the team as we usually would, and in the field of primary care, and in my particular niche, which is working in primary care networks, I know many people have indirectly made the error of thinking once we've recruited, then we're sorted and they have underestimated how much time and attention and investment is required in making sure those new roles feel welcomed. 

In order to successfully embed a new role, it starts before they join your organisation, and it starts in the design of the role. You have to think very carefully on what do you want the role to do?  

Start at the very beginning 

This all starts at the very, very beginning. Even before you've created the job description, what do we want this role to do? And it should be a collaborative effort. If you're in a primary care network, it is an exercise that is done with more than just the clinical director. We need all of the practices on board.  

For those of you operating outside the field of primary care, you will need to work out who you need to be talking to, to make sure when you do recruit, everybody is as clear as they can be on what this person is going to be doing. And to design that role either virtually or in person, get out some post-it notes and process map what the patient journey looks like. Now, work out where the gaps are and then process map what that role would look like if you had your ideal role or that missing piece of the jigsaw in place. 

Celebrate Small Wins 

Another area where I feel like people overlook this, and this is celebrating small wins. So again, your new hire is working virtually. So if they have a good day, who are they going to tell? And the answer is, they're going to tell you, and then you're going to broadcast that into your organisation. If they don't feel comfortable doing it themselves.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

I have both Fiona Claridge and Dr Farzana Hussain joining me on the podcast this week. Fiona is the Regional Lead for London and East of England at the NHS Confederation. Her role is to support NHS confederation members and to represent the health care system across England Wales and Northern Ireland. And Farzana is a GP and Clinical Director of Newham Central 1 Primary Care Network.

With the vast and rapid change that has happened over the last few weeks due to Coronavirus, Fiona and Farzana join me to share what they have learnt so far. We talk about leadership lessons, innovation, the role patients are playing amongst the changes and how well primary care has implemented digital technology. They also share some of the challenges they have faced so far and give their thoughts on what could be on the horizon.

“In terms of leadership, I would say we need to check in with others and keep raising the issues on what is affecting people, so that all the people working across the system and the patients are getting what they need.” Fiona Claridge

This week on The Business of Healthcare:

• Leadership lessons during Coronavirus.
• How well primary care has implemented digital technology.
• How primary care has had to innovate.
• The role of patients during coronavirus.
• How to support our own self-care.
• Insights and reflections on what has been happening during this difficult time.
• What is on the horizon.

Connect with Fiona Claridge:

• Fiona on Linkedin
• NHS Confederation website: https://www.nhsconfed.org/

Connect with Dr Farzana Hussain:

• Farzana on Twitter
• Farzana on Linkedin

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

142 Learning from and honouring our struggle - Grace Marshall

 
Grace joins me on the podcast today to talk about Struggle, being a Productivity Ninja, and having the tools and the chance to reflect. 

“ I didn’t want to write a huge book on Struggle and I didn’t want the book on Struggle to be a Struggle to pick up””. Grace Marshall - Author 

This week on The Business of Healthcare: 

• The cost of making mistakes and the impact 
• Practical things we can do to better respond to other people’s mistakes 
• Feeling out of our depth 
• Resilience 
• Importance of giving time to recover 
• Periods of Struggle 

Connect with Grace Marshall  

• Website    
• On LinkedIn 
  
• On Twitter  
  
• On Instagram 
  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Welcome to the latest in our Business of Healthcare / Best Practice podcast series! Our featured guest in this episode is Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough!

In this episode, Tara and Dr Neil Modha discuss:

1.     Why Neil returns to the Best Practice Conference each year

2.     The expansion of his surgery to now fully own a pharmacy

3.     Why his chooses to remain positive

4.     The impact of Pharmacy Closures

5.     His role as a Deputy Lieutenant to the King (!)

6.     Balancing feedback with self-assurance

7.     His approach to building a long-term plan

8.     The language of "them" and "us", and why he works hard to break these barriers

Best Practice

To register your place at Best Practice 2023 click here

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

With the numbers of women of menopausal age in employment at an all time high, I have been really keen to promote the topic of menopause, and the need for frank and open discussion about it, for some time now.

Allow me to introduce you to Kate Organ; Consultant Clinical Pharmacist, British Menopause Society Menopause Specialist - and founder of The Menopause Specialists, who are a team of experienced healthcare professionals offering individualised and evidence-based treatment, support, and advice to women on all aspects of perimenopause and menopause.

I am happy to say that Kate was the perfect podcast guest and in this no-holds-barred conversation, you can expect to learn about:

• The definition of menopause and perimenopause
• Common symptoms, and how best to address these
• Hormone Replacement Therapy (HRT); how it can help and the different types of HRT treatment available
• Kate's own experiences of the menopause
• Managing work commitments alongside the menopause
• Why lifestyle factors are key to maintaining good health and wellbeing now, and in the future
• Where to go for further information and support                                                                    

As always, if this episode has resonated with you, don't forget to shout about it! Please also check out the following resources, and contact points, if you'd like to find out more:

The British Menopause Society

Women's Health Concern

Daisy Network

And if you'd like to connect with Kate...

Instagram

LinkedIn

Twitter

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Making goals for your work and home life can help give you direction of where you want to go. I’ve always made 12 month goals, but recently I’ve been able to plan further ahead and see the vision of my business for the next 3 years.

Today I’m sharing why it’s important to make goals, but also why it’s important to remind yourself of your goals as you go, and to go back and review what you have achieved. I talk about how sometimes when you put the hard work in, you won’t see the fruits of your labour until a few months time, but it will be worth it. I share how it’s important to find the right pace to keep momentum yet maintain it. And finally I talk about the importance of a 3 year vivid vision.

“We’ve always planned for a 12 month cycle and it has worked for us – now it’s – what do the next 3 years look like? And I’m really excited, I’m really motivated.” Tara Humphrey

This week on The Business of Healthcare:

• Why it’s important to make goals.
• The importance of reminding yourself of your goals.
• Looking back and reviewing what you have achieved.
• Put the hard work in now, but be patient.
• How to find the right pace you are able to maintain.
• Sharing your goals to create accountability.
• The importance of a 3 year vivid vision.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr. Will Gao is a medical doctor from University College London and co-founder and Chief Commercial Officer at Suvera - a virtual clinic that provides proactive care for patients with long-term health conditions.

Tara & Will discuss;

• Will's entrepreneurial journey
• Medical School and what it was like
• What does Suvera solve
• Not getting fixated on the solution
• The importance of work life balance
• Learning from mistakes
• Leadership style

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Building on from episode 312, Tara returns to share why now is a great time to become a healthcare consultant.

In this episode, Tara shares the pressing issues of rising health inequalities, staff shortages, and escalating costs that the health and care system is currently grappling with.

Find out the importance of conducting thorough research and carving out a niche market to stand out in the competitive consulting landscape, and discover how to define your services and pinpoint your target audience to navigate the complexities of healthcare consulting effectively.

Tara's Key Takeaways:

• Why now is a great time to become a healthcare consultant.
• The importance of defining a niche and conducting market research for success in the healthcare consulting industry.
• How understanding funding sources and cost perception within NHS organisations is essential for consultants.
• Why building connections and paying it forward can help consultants grow their business and gain valuable insights.

 To Download our Checklist - please click here

Episode 312 - listen here

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

It is with great pleasure that we welcome Dr Ishani Patel back to the Business of Healthcare podcast for her third appearance.

In the lead up to Best Practice 2023, we are privileged to feature a host of Best Practice guests to learn more about them as leaders and people. In her role as a GP Partner, Digital First Clinical Lead and Co-Founder of Lantum, we are excited to catch up with Ishani and to learn more about:

1. Why the Lantum team keep returning to Best Practice
2. The benefits of using Lantum
3. How Lantum has evolved its suite of products and services
4. Ishani's advice for those stepping into the health and medtech world
5. Ishani’s approach to competition
6. Macro and micro continuity
7. Ishani’s approach to managing her health and wellbeing and her portfolio career

Best Practice

To register your place at Best Practice 2023 click here.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

For regular listeners of The Business of Healthcare podcast, Monique Carayol needs no introduction. She is my friend, ally, sounding board, informal coach; my champion; my go-to person when I need support or advice and an absolute inspiration.

As well as being a key influence on me professionally (and personally), Monique is an experienced leadership coach, consultant, ex-NHS director and now MD of Your New Avenue. She’s an award-winning strategist and change agent and started her NHS career as a PA, navigating her way to a high profile board executive director of strategy and transformation role.

In 2022, Monique co-founded Bravery in the Boardroom; a movement which focuses on increasing diversity in senior leadership, to ensure that boardrooms are more representative of the communities and staff they serve.  The movement has hosted a series of roundtable discussions and Q&As to help grow and sustain diverse talent at executive level across the NHS and will be launching a podcast and platform in Spring 2023.

In this podcast, Monique and I cover the following key topics:

• The development of our own relationship as fellow female business leaders and entrepreneurs
• The importance of good communication and drawing on advice from those who know you best
• Making the move to a life beyond PAYE and the traditional 9 to 5
• Growing your network and your business - and learning when you are most effective as a leader (and when you’re not!)
• Drawing on personal strengths to realise success; “Be Yourself, Back Yourself and Make It Happen”
• Driving change, tackling inequality and discrimination, challenging ourselves (and others) via the Bravery in the Boardroom webinar series and development of the soon to be launched Bravery in the Boardroom podcast

If you’ve also been inspired by Monique and would like to get in touch, her key contact points are here:

LinkedIn

Twitter

You can find out more about Bravery in the Boardroom, and access all of the resources available, via any of your favourite channels:

YouTube

LinkedIn

Twitter

Instagram

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time     

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    

Welcome back to The Business of Healthcare Podcast.  This week I have the pleasure of speaking with Dr Neil Modha who is a General Practitioner Partner at Thistlemoor Medical Centre, Chair of Greater Peterborough Network GP federation and Co-chair of the Integrated Care Provider of the North part of Cambridgeshire and Peterborough Integrated Care System.  

We discuss Dr Neil's career to date – and how he has stepped into his leadership role, his passion for helping his community and the work and risks he has taken to achieve his goals. 

This week on the Business of Healthcare 

• Achieving growth 
• Hard to reach communities 
• Being a GP Trainer 
• Taking risks  
• Acting strategically 

How to Connect with Dr Neil Modha 

LinkedIn 

Twitter 

Thistlemoor Medical Centre 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

This is the second Tuesday episode in our new format, and I hope you are enjoying it. This Tuesday I’m talking about the importance of auditing your time. I know that you need to make time to fit an audit in, but it is so worth it in the long run. I share how to do it, how to use the data once you’ve done it and the best steps to take to make your workload more manageable.

I also share what’s been going on behind the scenes with me, including being honest, authentic and unedited!

“Once you can see how you are spending your time and the data is there in black and white, you will get light bulb moments.” Tara Humphrey

This week on The Business of Healthcare:

• The importance of auditing your time.
• How you can start an audit.
• What steps you can take next.
• How to make your workload more manageable.
• What I’m doing to be more honest on social media.
• Why I’ve decided to sometimes post unedited.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Carmen Landrau is a Cardiologist and a Motivational Speaker who lives in Houston, Texas. Carmen is a really good friend of mine, we met back in 2017 in California and have stayed in touch ever since. She is part of my mastermind group that provides a sounding board of like-minded people to help each other achieve their goals.

Carmen joins me on the podcast today to talk about our mastermind group – what it is, how it works and how we created it. She talks about having clarity of purpose and how this is key whether it’s to do with yourself, your job, your business or your project. Carmen shares her experiences and thoughts around leaving medicine and how it’s a big decision to leave a job or career, to help anyone else in a similar situation.

“It can be easy to get lost. But knowing that there are other people out there that I can relate to, people who are breaking boundaries and making it happen, who understand the struggles, that’s invaluable.” Dr Carmen Landrau

This week on The Business of Healthcare:

• Who Dr Carmen Landrau is and how we met.
• Thoughts about leaving medicine.
• Questions to ask yourself if you are thinking of leaving a job or career.
• What a mastermind group is and why you need one.
• How a mastermind works and how to create one.
• The importance of having clarity of purpose.

Connect with Dr Carmen Landrau:

• Dr Carmen Landrau website
• On Twitter
• On LinkedIn
• On Instagram
• On Facebook

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs. 

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

I often get approached by people because they would like to work with me, they have an opportunity for me or they are looking for some sort of partnership. And I find there are good ways and not so good ways those people go about asking me to work with them.

In this episode, I share the best ways to approach others if you have a great opportunity for them. I share some commonly made mistakes. And I share some of things I do when searching out partnerships, that have worked for me in the past.

“The best relationships are built on trust and honesty. So, lay your cards on the table. Anything you think your partnership needs to know; you should tell them.” Tara Humphrey

This week on The Business of Healthcare:

• The best ways to approach others.
• How to share your opportunities.
• Commonly made mistakes when seeking out partnerships.
• Tips on what has worked for me in the past.
• Advice on how to build and nurture relationships.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Taking that first leap of faith to get to where we want to be is scary and lots of people are scared to act on their ideas and scared to have conversations. In this episode I’m talking about how you can take those first small steps in order to get ready to leap.

Join me on The Business of Healthcare Podcast today where I talk about how to start with yourself. I share advice on why you should invest in yourself before asking others to help you. I talk about the importance of not letting imposter syndrome stop us doing the things we want to. I share how to take little steps to grow in confidence and then take a leap. I talk about how it’s ok to make mistakes and that your journey will go up and down along the way, but you will learn to love it. And finally, I share the importance of not over complicating it. Why not start today?

“If you are going to do it…just do it. It’s as simple and as complicated as that.” Tara Humphrey

This week on The Business of Healthcare:

• Invest in yourself before asking others to help you.
• Start with yourself first.
• Why lots of people are scared to act on their ideas.
• Don’t let imposter syndrome stop you doing the things you want.
• Walk your own talk.
• How I’m going all-in.
• Take little steps to grow in confidence, then make a leap.
• Don’t over complicate it.

For more weekly insights and advice sign up to my newsletter.

Work with me

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs. 

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

What if the challenges you face could transform into your greatest motivators?

In this episode, Tara provides an end of summer update on her business and personal endeavors. She discusses her ultra marathon challenge to raise money for the type one diabetes charity, JDRF UK.

Tara also shares updates on the Primary Care Network Members Club, the Business of Healthcare Consulting, and her presence on social media platforms. 

• To donate, visit Tara's fundraiser for JDRF here.
• Access the Primary Care Network Members' Club here. 
• The Business of Healthcare Consulting Newsletter - here
• Best Practice - at the NEC in Birmingham - register to attend here

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on LinkedIn or visit our website:  THC Primary Care.   

I’m sure we have all been dusting off our continuity plans, or if we don’t have one recently been trying to write one. These are the plans on how to manage during an accident or crisis and we always hope we’ll never need them.

In this solo episode of The Business of Healthcare Podcast, I share the how, why and whats behind continuity plans. I share some of the main areas to think about when writing one including finances, safety and IT. And as Leaders in Healthcare, I share some of the things we can be doing to support our teams or employees, and how to make those tough decisions. As ever, we never know what life may bring, so having back up plans for your back up plans is key to cover all eventualities.

“When things do go off kilter keep calm, keep a cool head, regroup, assess and create a new plan.” Tara Humphrey

This week on The Business of Healthcare:

• Why we need a continuity plan.
• How to minimise, maximise or escalate in a crisis.
• The implications of finances
• Why you should be assessing the severity of the situation.
• How to make tough decisions as a leader
• The best way to communicate with others
• Key operating principles that will keep your business moving forward.
• How to make back up plans for your back up plans.

Connect with Tara:

• THC Primary Care https://www.thcprimarycare.co.uk/
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Facebook
• Tara Humphrey on Instagram

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Join me, Tara Humphrey, as I sit down with the transformative Dr. Ben Allen, a GP partner from Sheffield who is redefining leadership and healthcare management. In our conversation, Ben unveils his innovative recruitment techniques and structural changes aimed at nurturing staff and enhancing patient communication. His story is a testament to the power of seizing growth opportunities and the courage to tackle challenges head-on for the betterment of healthcare practices. Listen in as we explore the human side of healthcare through the lens of leadership, culture, and community.

Ben shares his journey of building high-performing teams by focusing on personal qualities over experience, and the significance of viewing the workplace as a family. His approach is steeped in the principles of prominent leadership thinkers, bringing a fresh perspective to the dynamics of team building and staff retention.

Contact Ben

https://medium.com/@BenAllenGP

Dr Ben Allen on X

Dr Ben Allen on Linkedin

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Karen Middleton is the CEO of the Chartered Society of Physiotherapy. She was Chief Professions Officer at NHS England and Department of Health between 2007 and 2014. She then joined the CSP in 2014 and has been a regular commentator on health policy. I wanted to ask Karen on the podcast because of her honesty. She issued an apology to the organisation for a slow response to Black Lives Matter.

Karen joins me today to talk about the impact of saying nothing and the impact of the fear of getting it wrong. Karen has been leading at a very difficult time and she talks about how it feels to lead during two crises. She talks about what life is like as a CEO and how she balances and manages the pressure. She shares the vital lessons she has learnt about herself during Covid-19. And she tells us about the importance of integrity, values and admitting when you don’t know something.

“I realised I was frightened of saying the wrong thing. Of getting the language wrong, of not getting the right tone. It made me look internally at myself. What do I believe in? What does matter? And what do I stand for?” Karen Middleton

This week on The Business of Healthcare:

• The impact of saying nothing.
• The impact of the fear of getting it wrong.
• How to lead during two crises.
• Life as a CEO.
• Balancing and managing the pressure of being a CEO.
• What Karen has learnt about herself during Covid-19.
• The importance of integrity and values.

Connect with Karen Middleton on:

• Karen on Twitter
• Chartered Society of Physiotherapy Website

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Kit Latham is Co-Founder and CEO of Credentially who are a health-tech start up supporting organisations to on-board clinicians and healthcare workers in a timely and efficient way. Kit is an A&E doctor where he learned first-hand some of the problems the NHS faces, and now uses his company to help solve them.

Kit joins me today to talk about the journey that has led to what Credentially looks like today and how the path to success has not always been smooth and there have been lots of different ideas along the way. He talks about the culture and ethos at Credentially, and it is clear the company has intentionally built it this way. He shares how his organisation has responded to the Covid-19 crisis by volunteering their technology. And he shares how things have changed for Credentially when it comes to attracting funds and investors.

“Compared to working in A&E, what I’m doing is not hard, but it’s not an easy thing to set up a start up, to take on that risk and build something from nothing.” Dr Kit Latham

This week on The Business of Healthcare:

• The journey Credentially has been on to get where they are today.
• How the path to success has not always been smooth.
• What the culture and ethos at Credentially is like.
• How Credentially have responded during the Covid-19 crisis.
• How they have attracted investors in the past versus how it happens today.

Connect with Dr Kit Latham on:

• Kit on Twitter
• Kit on Linkedin
• Credentially on Twitter
• Credentially website: https://www.credentially.io/

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

198 Dr Bola Owolabi - Health Inequalities as the Golden Thread

Welcome back to The Business of Healthcare Podcast.  This week I have the absolute pleasure of speaking with Dr Bola Owolabi who is the Director of Health Inequalities at NHS England and NHS Improvement.  She also works as a General Practitioner in North East Derbyshire. 

It is an inspirational conversation with Dr Bola speaking about who has help her in her career journey, the positive impact it has made and how she has helped others.

This week on the Business of Healthcare 

GP to Director in a short space of time 

The benefits of Sponsorship & Mentorship 

Starting a new role and how to listen

Circles of Concern & Circles of Influence

How do we not make it a ticked box exercise 

Wisdom not being a function of age 

How to Connect with Dr Bola Owolabi 

LinkedIn 

Twitter 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 19 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 245 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

It's our 300th episode of The Business of Healthcare podcast !

 To mark this special occasion, Tara reflects on a journey of growth, learning, passion and the power of staying true to oneself in the complex world of healthcare with co-founder and SomX CEO (and host of the Health Tech podcast) Dr James Somauroo.

Listen as James turns the tables and interviews Tara, providing listeners with an intimate look at the woman behind the mic, covering:

• Tara's personal and professional evolution
• Her insights into the nuances of primary care networks
• The importance of asking simple yet profound questions
• The courage it takes to embrace one's identity in a space where diversity is still a work in progress.

From her accidental foray into healthcare consultancy to her aspirations of authoring a modern management healthcare book and potentially partnering in a general practice, as well as her very personal take on the transformative impact of health technology Tara's story is one of seizing opportunities and daring to dream big.

Whether you're a long-time listener or new to the podcast, this episode is a must-listen, offering inspiration, honesty, and a reminder of why we're all in the business of healthcare.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Are you heading up a project, service or network? Or in a management position supporting a clinical lead? Often the role lacks clarity and you’ll not be sure what you are supposed to be doing or how to utilise the support around you.

Today I’ll share some guidance and inspiration on what is expected and what you need to do. I discuss the benefits of having a project or operations manager to support you to deliver the day to day tasks. I highlight that you are the figure head of the network, but you are not THE network, you can and will gather others to support you. And I talk about the importance of knowing yourself and being brave - because you can do this!

“Give yourself time to think and reflect. Investing in an hour of reflection time now will save you hours going forward.” – Tara Humphrey

This week on The Business of Healthcare:

• What the role of the clinical lead is.
• How to change your mindset and get support to deliver.
• The importance of an operations/project manager.
• What an operations/project manager can do for you.
• Manage the negative voices.
• Why you don’t need to manage the day to day deliverables.
• How to be the visionary you need to be.
• The importance of knowing your strengths and weaknesses.
• And why it’s ok to accept help from others.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Sue Lacey Bryant, Visiting Professor in Knowledge and Information Mobilisation at Manchester Metropolitan University joins Tara to discuss health literacy and its impact on healthcare outcomes.

They explore the definition of health literacy and the skills and confidence needed to navigate the healthcare system.

Highlights include:

• The barriers faced by individuals with low health literacy, such as difficulty understanding written health information and communicating with healthcare professionals.
• Sue emphasises the importance of addressing health literacy at both the organisational and individual level.
• Sue shares examples of initiatives and partnerships aimed at improving health literacy.
• The role of knowledge services in supporting evidence-informed decision making and the need for co-designing patient information materials.

https://healthworks.uk/home is the details for the Complete Care Community Programme

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share

As CEO of Manage Your Mind, an organisation which aims to develop the mental resilience of staff working across health and social care, Dr Farnaaz Sharief MBE is passionate about enhancing peoples wellbeing and resilience, their ability to build relationships, transform partnerships, and keeping people focused, motivated and moving. 

Also a GP, ex-Medical Director, independent management consultant and leadership coach, and a Senior Fellow at the Faculty of Medical Leadership and Management, it was a pleasure to chat to Farnaaz about all things leadership and how it is possible for us, as leaders, to maintain our health and wellbeing both at home and at work.

We also discussed:

• The difference between meditation and breathwork
• Farnaaz's three-step framework for helping us to overcome a fear of growth and of stepping outside our comfort zones
• Farnaaz's passion for supporting others in enhancing their physical and emotional wellbeing, and overall resilience

...and a reminder that there is always choice when it comes to how we want to live our lives, and we can choose to live differently if we really want to. 

To find out more about what Manage Your Mind can do for you, and your team/s, their website is here.

Please note: This episode was recorded before Covid-19 impacted the UK. Some of you may have some time on your hands at the moment to get your finances in order and if so, this one is for you.

Get practical advice on your finances from James Gransby, Partner at RSM Accountants. RSM provide a host of services including audit and insurance, legal accountancy, tax and other financial services. James looks after 300 GP Practices nationally and 2200 GPs. He works just with GPs and Surgeons and is also Director of The Association of Independent Specialist Medical Accountants (AISMA) that acts for 50% of GPs in the country.

With the end of financial year coming up, James joins me today to give us a checklist of things we could be doing to make that period a little less stressful. He talks us through cut-off periods for invoices, how important having regular bank reconciliations are. The benefits of having a payroll cut-off, benchmarking and tax planning. He touches on the added value of what accountants can do for you that you can’t do yourself.

“As accountants get to know you and your business, we can provide business advice, productive comments where we can add value.” – James Gransby

This week on The Business of Healthcare:

• What an end of year checklist looks like to make life easier.
• How you can manage your money efficiently and sustainably.
• How to implement cut off periods for invoices.
• The benefits of having regular bank reconciliations.
• How accountants can add value with benchmarking and tax planning.
• Where you can save time with accurate descriptions of expenses.
• Advice on how often you should look at your bank account.
• The added value of having an accountant.

Connect with James Gransby:

• The Association of Independent Specialist Medical Accountants (AISMA) https://www.aisma.org.uk/
• RSM Accountants https://www.rsmuk.com/
• James Gransby on Linkedin
• James Gransby on Twitter

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Welcome back to The Business of Healthcare Podcast episode 178 where this week I am talking to Louise Clague who is the Donor Recruitment Manager for DKMS. They are an international charity dedicated to the fight against blood cancer and blood disorders.  

I am so proud to be an ambassador for DKMS and what they stand for and it great having the opportunity to speak to Louise to spread the message about how important it is to raise awareness to become part of the registry. 

Take a listen, and tag us in any posts on social media if from listening to this podcast you have sent off for your cheek swab kit – we would love to hear! 

“The problem that we've got is only 2% of the population are on that register and yet every 20 minutes somebody is diagnosed with a type of blood cancer”. Louise Clague - DKMS 

Mentions in this episode 

DKMS – and how to register as a donor 

This week on The Business of Healthcare: 

• Who are DKMS and what they do 
• How to get involved and become part of the stem cell registry 
• Statistics of finding a donor 
• Hearing positive outcomes and stories 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Welcome back to The Business of Healthcare Podcast.  This week I have the pleasure of speaking with Dr Abeyna Bubbers-Jones who is the founder of Medic Footprints and Consultant Occupational Health Physician.   

Medic footprints has subscribers in over 190 countries and is growing – The world’s biggest marketplace and community for doctors exploring diverse careers and wellbeing support.  

This week on the Business of Healthcare we discuss

How Medic Footprints started and what it is 

Wanting to do more 

The future and vision of Medic Footprints 

Investment 

Motherhood 

Hobbies - Climbing and how it’s a form of mindfulness  

How to Connect with Dr Abeyna Bubbers-Jones 

LinkedIn 

Twitter 

Medic Footprints Website 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Thinking about joining our PCN Managers Accelerator Programme click here to find out more - we start 10th January!

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Welcome back to The Business of Healthcare Podcast episode 180 where this week I am talking to Emma Wilkinson who is a Freelance Health Journalist, Editor and Teacher. 

We had a great discussion regarding Emma’s journey to becoming a journalist, the impact of negative press and her journalistic values. 

We originally connected through Twitter after Emma had written a post which I thought raised a really balanced argument about what is going on with reporting in General Practice so I sent her a message and now she is a guest on my podcast.
 
There is lots of detail to be taken from this weeks episode and it’s great to have a conversation with Emma discussing what is going on in the field of healthcare. 
 
Also a great point we laughed about, do not be scared of journalists 🤣  

How to connect with Emma 

Twitter 

Website 

This week on The Business of Healthcare: 

The journey to becoming a journalist 

Journalistic Values 

Impacts of Negative Press 

How to find your sources 

What Emma loves about Journalism  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Bonus Episode: Burgers, Busyness and Business Tara Humphrey on the 'You Are Not A Frog' Podcast

Tara puts the mic in the other hand this episode when she is interviewed by Dr Rachel Morris on the 'You Are Not A Frog' Podcast.

They chat about the main mistakes GPs and other professionals make when trying to run a business, either trying to do everything themselves or not paying enough attention to the business side of things. Even if we don’t run a practice, many of us are self-employed and are running ourselves as a business!

Time is often our limiting factor and there just isn’t enough time to get everything done that we need to. This can be profoundly frustrating and lead to all kinds of stress. Tara chats about the need for strategic planning both in our own lives and for
our businesses and partnerships and how setting goals not just for the day but the next 90 days can be vital. They also discuss how getting help can be a life-saver, be it admin support or coaching to help you set priorities.

Tara’s top tips:
1) Write down your priorities for the next 90 days
2) Plan your day before you start work
3) Block off time to do things that refuel you
4) Ask for help when you can

Resources:

Essentialism by Greg McKeown https://www.amazon.co.uk/Essentialism-Disciplined-
Pursuit-Greg-McKeown/dp/0753555166

Eat that Frog https://www.amazon.co.uk/Eat-That-Frog-Important-Things/dp/1444765426

Amy Porterfield podcast on boundaries https://www.amyporterfield.com/2020/01/296/

The Boy, The Mole, The Fox and The Horse by Charlie Mackesy
https://www.amazon.co.uk/Boy-Mole-Fox-Horse/dp/1529105102

For more episodes of You are not a frog, check out Rachel's website www.shapesfordoctors.com/podcasts/ 

Follow Rachel on twitter @DrRachelMorris or LinkedIn and find out more about her online and face to face courses for doctors on surviving and Support the show (https://wildmonday.us19.list-manage.com/subscribe?u=885e158d10911ad80f467f60c&id=d2391396fa)

Dr Mohan Sekeram, is GP Principal at Wide Way Medical Practice in Merton, RCGP Regional Clinical Lead London (Person Centred Care) and Clinical Lead for Social Prescribing in Wandsworth and Merton Borough. Mohan’s work has set the gold standard for Social Prescribing and introducing Link Workers to Primary Care. 

Mohan joins me today to talk about Social Prescribing. He shares what the difference is between Social Prescribing and Link Workers, what Social Prescribing is and the evidence of the effectiveness of Social Prescribing. He talks about why we should ask patients ‘what matters to you?’ rather than ‘what is the matter with you?’ He also shares how important it is to make the time to implement initiatives that bring patients, communities, and the practice together.

“Why medicalise all these problems when in fact actually you need a non-medical solution and getting to the root cause of the issue by being person-centred will help us get the right outcome.” Dr Mohan Sekeram

This week on The Business of Healthcare:

• What Social Prescribing is.
• The difference between Social Prescribers and Link Workers.
• The effectiveness of Social Prescribing.
• The importance of asking ‘what matters to you?’
• How to make time to implement initiatives for patients, communities, and staff.

Connect with Dr Mohan Sekeram on:

• Mohan on Twitter
• Mohan on Instagram

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Welcome back to the Business of Healthcare Podcast – where I had the absolute pleasure of interviewing Neil Baulita.  Neil is a NHS Governor, Co-Chairman LGBTQ network and Sexual Well-Being Specialist at King’s College NHS Foundation Hospital. A Writer, Speaker, Human Rights Activist and Health Equity campaigner.  

We had a very open and honest conversation around a some of the things the LGBTQ community face working within the NHS today and what is being done to change and challenge these issues.

Mentions in this episode

Cedi Frederick Episode 156

This week on The Business of Healthcare: 

• Who is Neil Baulita 
• LGBTQ issues within the NHS 
• Worrying that we will get things wrong 
• Being “passable” 
• Examples of prejudice & discrimination 
• Transitioning & lack of policies 
• Pride in Practice 
• Being a Co – Chairman and what it means 
• Challenging people when inappropriate things are said 
• What is an activist?

Connect with Neil Baulita 

• On LinkedIn  
  
• On Twitter 
  
• On Instagram 
  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

• Consider hiring a consultant if you consistently miss targets, have the same recurring issues, lack clarity on strategy, or face staffing and morale problems.
• Be ready and committed to investing time and resources to improve the situation before seeking outside help.
• Think about the potential impact of resolving the issue and consider if it can be resolved internally or if outside help is needed.
• When looking for a consultant, seek referrals from trusted sources and prioritise expertise and experience over cost.
• Consultants should deliver on the agreed scope of work and stay focused on the brief.

Episode 312 & 314 - download here

The book - The Five dysfunctions of a team

Questions asked in the episode

1. Are you collectively ready and commited to invest in the time and resources to improve the situation?
2. What is the cost of doing nothing and everything remaining the same?
3. What could things look like if they were different? and if the situation improved, what would be the impact if things got better?
4. Do you truly think that the issues can be resolved internally?
5. If not, who might this person/team be?

Facilitation offered at THC Primary Care

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Instagram and LinkedIn or visit our website:  THC Primary Care.   

This week I have the pleasure of interviewing Dr Owen Williams OBE who is the Chief Executive Officer of the Northern Care Alliance NHS Foundation Trust.  This interview is FULL of helpful advice. 

Owen gives us another leadership and management healthcare masterclass.   Here are some of the topics we cover today.

• Leadership & why Owen said yes to his current position 
• Seeing beyond what your organisation does 
• Culture 
• Supporting our own mental health 
• Research in our current roles
• Morning routine 
• Being a Black leader and the responsibility it has
• Social Justice 

Mentions in this episode 

Building a second brain  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. 

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Welcome back to The Business of Healthcare Podcast where this week I am talking to Alison Reid who is the CEO at Community Dental Services. 

What I really liked about this interview is that I don't share the interview questions with the guest in advance and Alison was just in my opinion, so clear in articulating the values, her culture compass, the focus for the next 18 months, her leadership style and I just thought I aspire to be able to communicate like that. 
 
There are excellent practical tips in this episode too which I am so grateful to be able to share with you all. 

"I think that's probably the one thing that shocked me most working much more directly with the dental provider was that I'd often heard the team refer to extractions and it's only when you actually go to a general anaesthetic session where a three year old is coming in to have all of their baby teeth removed, because they have become too decayed to be retained that you realise we've still got a serious problem in this country with understanding how to protect our teeth for the whole of our lives".  Alison Reid - CEO Community Dental Services

Mentions in this episode 

Katherine Pitts Podcast Episode 160 

This week on The Business of Healthcare: 

• Support Your Leadership Development 
• It’s not what you do it’s how you do it 
• Children’s dental services and challenges 
• Needing to give the public choice 
• Integrated Care 
• Health inequalities 

Connect with Alison Reid 

Community Dental Services Website 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

152 Quality is Key with Phin Robinson Pure Physiotherapy 

Today I have the pleasure of speaking to Phin Robinson who is the Founder and Director of Pure Physiotherapy Ltd. We discuss Phin’s journey starting in Physiotherapy and how he is running his own successful business.  Scaling and investment, Fitness / Family & Work and how to balance it all.  It’s a Business of Healthcare Masterclass, get your pen at the ready to make the notes you need. 

This week on The Business of Healthcare: 

• Why Phin chose Physiotherapy & how he started.
• Running his own business. 
• Scaling and investment. 
• Selling into the NHS 
• Growing pains of growing a business. 
• The importance of exercise and being active. 
• Choosing your area of expertise. 
• Being Proactive.

Mentions in Podcast 

Episode 110 – Dr Dan Bunstone 

Go Joe Fitness App 

Connect with Phin Robinson 

• Pure Physiotherapy Twitter  
  
• Pure Physiotherapy Website 
  
• Pure Physiotherapy On Linkedin 
  
• Pure Physiotherapy Instagram 
  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

As we continue in our leadership journey there are many things, we can use to our advantage in the quest to be the best leaders we can be. I have found that becoming an observer of your thoughts is a powerful way to enhance conversations and to find the right course of action.

In today’s episode, I share one of my leadership lessons on how to become an observer of your thoughts. I talk about how to step back to look and thing about the situations you are in before acting. I share how powerful it can be to put yourself in the shoes of others, to be conscious of your language, your mindset and what you say to others. I share that if we allow ourselves this time to think it can really enhance our conversations and our actions.

“We all know the power of self-reflection, but this is one step further.” Tara Humphrey

This week on The Business of Healthcare:

• How to become an observer of your thoughts.
• How to step back and look at situations you are in.
• The importance of putting yourself in the other persons shoes.
• Being conscious of your language and mindset.
• How we can enhance our conversations.
• What to do to practice observing your thoughts.
• Why we should allow ourselves time to think.

Resources:

• The Power of Now by Eckhart Tolle
• The Chimp Paradox by Dr Steve Peters

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs. 

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

BH015 MBAs...More than Just a Masters

Is it truly worth getting your MBA in the healthcare industry? Does a master’s degree really give you a ‘leg up’ over your competition and help you land the prestigious positions you want for your career? How can a busy healthcare professional fit continuing education into their already busy lifestyle while raising a family and helping patients? As a healthcare professional with an MBA and a busy home-life and work-life, I’m frequently asked these important questions.

In today’s episode, I share my thoughts on whether earning your master’s degree in healthcare is truly necessary and how MBAs open more doors of opportunities beyond a framed piece of paper for your office wall. I discuss how earning your MBA can improve your time-management, presentation, and leadership skills. I also share the process I used to balance working full-time in the healthcare industry while raising a family and earning my MBA.

“An MBA education enhances your understanding of the sector that you’re working with.” - Tara Humphrey

This week on The Business of Healthcare:

• Why I decided to earn my MBA
• How my journey as an entrepreneur in the healthcare industry began
• How healthcare employers can benefit from hiring professionals with master’s degrees
• The benefits of earning your MBA
• How going back to school to earn your MBA helps you hone your presentation skills
• How earning an MBA shows your dedication and commitment to your field and career
• How to apply the frameworks you learned from your MBA education into your day-to-day process at work
• How earning your MBA impacts your confidence
• The process I used to balance my personal life and work-life while earning my master’s degree

Improving the Business of Healthcare - One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization.

Welcome back to The Business of Healthcare Podcast.  This week I have the absolute pleasure of speaking with Partha Kar who is a Consultant in Diabetes and Endocrinology at Portsmouth Hospital NHS Trusts.   Partha also holds two other national roles and has over 24 years experience working within the NHS. 

This week on the Business of Healthcare 

What made Partha choose a career in medicine & has he ever questioned is this career for me? 

Slices of luck and what they are 

What attracted Partha to working in Diabetes 

How can we create change 

Favourite Marvel film 

Combining Leadership & Management & learning the hard way 

Is it essential or desirable criteria ?

Always keeping the door open 

Artificial Pancreas 

Being clear with your time and protecting yourself from burnout 

Always clearing the to do list and how Partha manages this 

Racism, Sexism & Bias 

How to Connect with Partha Kar 

LinkedIn 

Twitter 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 19 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Owain Rhys Hughes is a serial entrepreneur, an ENT Surgeon, and the CEO of Cinapsis. Cinapsis provides a platform where clinicians are connected for them to understand patient problems, the speed in which the patient needs to be seen and who is best to manage that patient going forwards.

Owain joins me today to talk about what led Owain to starting Cinapsis and the gap they are filling with their platform. He shares how they innovate their service rapidly by constantly applying updates and new approaches. He shares the different approaches needed for clinical work and running a business, and he talks about how as a business, they can be better by listening, helping and responding.

“It’s about understanding what the problem is, how quickly we need to address it and who the best person is to provide that advice – and that is what Cinapsis does.” Owain Rhys Hughes

This week on The Business of Healthcare:

• Who Cinapsis are and what they do.
• How they constant update and improve their services.
• The different approaches needed for clinical work and running a business.
• The importance of listening, helping and responding.
• How to identify ‘what’s in it for them’.
• How they are supporting both Primary Care and Secondary Care.

Connect with Owain Rhys Hughes:

• Cinapsis on LinkedIn
• Owain on Twitter
• Cinapsis on Twitter
• Cinapsis website

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

One reoccurring thought I am having currently is around the concept of over-delivering.

The age-old saying is that “we should under promise and over deliver and then everyone’s happy, but I don’t think this approach in the field of healthcare is sustainable.

Most people just want what you said you would do, and for you to be nice to them during your interactions.

If they get it quicker than what you originally said, then great, but I think the first thought should be what is the minimum high-quality standard we should be working to every single time, and to be consistent with this.

At THC, I used to take pride in overdelivering, only to find ;

·      The additional service or thing we gave went unnoticed or unappreciated

·      The additional service ate into profitability

·      We created an expectation that we then felt we needed to maintain, which became stressful, and sometimes we resented the effort we put in, which was 100% our fault and not theirs

I think we do this because:

·      We want to be liked

·      We are frightened of saying no

·      We are genuinely trying to be helpful

·      We think it’s good for business

·      We think it will give us that competitive edge

·      Because we don’t value our time

·      We are insecure

So, without this turning into a therapy session, look at all the activities in your portfolio ask yourself;

1.     What is working well regarding the delivery of your work?

2.     Are there any areas where you feel you are going above and beyond, which is not serving you?

3.     Be really honest and reflect on why you are in this situation, taking radical responsibility for your actions.

4.     Then ask yourself,  what one thing could I do to remedy this situation without making up stories and excuses as to why things can't change

5.     If you are not sure of what is expected of you, then ask your manager or client, or you set the expectation

6.     Finally, put your plan into action.

And remember, most people simply want what you said you were going to do and then be nice to them in your communications.

Work with me     

I’m Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs     

For more weekly insights and advice sign up to my newsletter.     

Improving the Business of Healthcare – One Episode at a Time      

Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week.     

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.     

Douglas, a mental health nurse and digital influencer, discusses his journey from being an engineer to becoming a nurse and a politician. He talks about the importance of understanding human behavior and the value he can offer in the mental health field.

Tara & Douglas discuss various health issues, including dental health, population health management, and the challenges of an aging population. Douglas also highlights the value of personal development and being authentically oneself while studying and learning to maximise skills.

In this podcast, Tara covers:

1. Understanding human behavior is crucial in the field of mental health.

2. Politics is a transformational field that aims to improve people's lives.

3. Decisions in politics can be influenced by cultural factors and the lack of competition.

4. Population health management focuses on preventing illness and improving the overall health and well-being of a country's citizens.

5. The challenges in healthcare include issues like dental health, social care, and the aging population. Dog walking can be a powerful way to build community connections and gain a deeper understanding of the community.

6. Embracing the lived experience is important in politics, as it brings valuable perspectives and stories to the table.

7. Being a counselor requires a significant time commitment, with around 20 hours of work per week, including attending council meetings in the evenings.

8. Allowing people to go on their own journey and change their minds is important in politics and in life.

9. Understanding the politics within politics, including the culture and behavior within political parties, is crucial for navigating the political landscape.

10. Personal development and continuous learning are essential for maximising skills and being authentically oneself.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Let’s get event planning!  

We are all well versed in mandatory training and where development within our individual roles is measured by the ‘must do’ workplace-based courses but when it comes to the events we choose, how do we target those which are most likely to make the biggest impact on our personal growth, and in our learning and progression as businesses and business leaders? 

Before the ‘new year, new me’ effect truly wears off (!) and diaries fill up even further, I bring to you a podcast episode focused on my own approach to events planning; both in terms of benchmarking and recognising my own personal development goals, and when considering the design and delivery of THC Primary Care’s own events. 

Listen on to hear my advice and experiences about: 

• Why not to book events too far in advance (unless there are more complex travel and logistical implications) 

• When timing matters (especially when it comes to release of new guidance or embedding new process locally) 

• How attending events which are not necessarily role or sector-specific can also be incredibly empowering 

• What to consider when choosing your events, and thinking carefully about what you really want to get out of them, be it; opportunities to network or connect with peers, access to industry insights and policy development, completion of formal professional development, and / or marketing your product or services. 

I also offer insight into my approach in putting together our PCN Plus live event, which is open for registration NOW for all PCN leaders and takes place in Nottingham on Wednesday 1st March.  

And my other recommended events? 

The Primary Care Conference hosted by The NHS Confederation on 22nd February 2023 

Best Practice London from 8th to 9th March 2023 

NHS ConfedExpo 2023 in Manchester from the 14th to 15th June 2023 

I also mention reading the book ‘The Art of Gathering’ and the advice I have taken about events management from Jessica Smith, Co-Founder at SomX. Both speak of the importance of value in an event, not just what we can get from them, something I have embraced and taken to heart. 

Work with me   

I’m Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs   

For more weekly insights and advice sign up to my newsletter.   

Improving the Business of Healthcare – One Episode at a Time    

Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week.   

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

As we are soon to be approaching our 100th podcast episode, I wanted to address the topic of selling. Whether that is selling products and services or selling ideas, I know many of you find this challenging for various reasons, and likewise, I have also struggled with this.

The topic of selling is HUGE, so I won’t attempt to cover everything in just one episode. Today I will cover:

1. Background on my own consultancy

I run a consultancy specialising in supporting Primary Care Networks, general practices, GP federations providing business consultancy and interim project and operational management. We also work with healthcare entrepreneurs and people wanting to establish a service in the field of health.

2. The fear of selling and why we buy

I think many people fear selling their services because they do not want to come across as too salesy, they do not want to put people off and be seen as annoying. I also think there is a big fear that they won’t be liked.

3. Valuing your own and other people’s expertise

Today I’m asking you – would you expect your employees to turn up to work for free? If you hired their services, would you expect a personal trainer, an assistant, an accountant, or a solicitor to work for free?

You have the expertise; you have the qualifications and the track record. You already give tonnes of value for free. The next imperative step is to get paid.

4. How to show someone your credentials and expertise

There are many ways you can showcase your credentials and expertise. I share some of the things that I do including:

• Blog writing
• Free resources
• Guest speaking
• Sharing testimonials
• Sharing Case studies
• Sending weekly newsletters
• Tips and advice on social media
• Offering help in WhatsApp groups.

What could work for you?

Keep listening and over the next few weeks, I will talk you through how to sell and more importantly how to sell with confidence.

Work with me

I offer two key services:

1. Interim primary care network management support
2. Coaching calls for healthcare professionals

Now if this podcast resonated with you and are a healthcare professional requiring some dedicated 1-2-1 to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In the episode, I am going to take you behind the scenes of how I plan my time for the next few weeks in my health care consultancy,

For the past 8 and half years, I have been running THC Primary Care providing interim management, consultancy, training and facilitation to Primary Care Networks & Clinical Commissioning groups which are now called Integrated Care Boards (ICBs)

Each week I look at my diary for the next 2 weeks, and I split my time in time in 5 broad areas.

1.     Family commitments

2.     Team

3.     Client deliverables

4.     Diary commitments

5.     Brand building activities

When it comes to the tool we use,

We share our work priorities in Microsoft Team teams for clarity and transparency

We use Asana to store the progress of specific project tasks, and we also use Asana to manage our content schedule.

And I use my ipad and an app called good notes to manage my day to day tasks.

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.    

Gob for Good

To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

#133 Lessons learnt from letting people go 

In this solo episode, I am going to be talking with you and sharing with you, my experience and lessons learned of letting people go from the business.  The reason why I'm sharing this with you is that in the six years to date that I've been in business, I have let people go due to redundancy and in preparing for these really difficult conversations, I was scouring the internet to try to find how to make somebody redundant and what to do when you need to let someone go and there are millions of articles, but the majority are written from a place of somebody teaching you the textbook way of how to do it. But what I was looking for was to hear of a business owner that had done it themselves, and I hope this podcast helps you should you find yourself in this situation. 

Topics to listen out for; 

• What is best for the business? 
• What does this business need to grow? 
• What people do we need on the team? 
• What financially makes sense? 
• What is preventing me from taking the next step? 

Mentions in the podcast 

Stacking your Team Podcast with Shelli Warren 

The Business of Healthcare #46 The bearer of bad news episode 

Work with me 

If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk. 

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#171 Understanding the context you work within  

So in this podcast, I just wanted to really briefly give my take on why it's so important we really understand and study the context that we work within.  We are all the centre of our own universe and we all want people to do what we want them to do and sometimes we forget that we are working in a complex adaptive system. 

Topics to listen out for; 

• Understand the culture of the organisation 
• Planning for the winter 
• The media 
• Leadership training 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

130 Rachel Dunscombe – Finding great ideas a home. 

Today I am speaking with Rachel Dunscombe who is the CEO at NHS Digital Academy and Principal at a company called Tektology. Rachel is also a member of the UK Artificial Intelligence Council.  We discuss selling into the NHS and what elements need to be aligned, confidence, boundaries and managing expectations. 

“ I can’t let people down, that’s part of what my thing is.  Managing expectations and not stemming the flow of that ability to deliver.  I feel like I have to help people find somewhere where they can go with it and quite often I have done and I think I am also good at spotting where an idea is viable or not”. Rachel Dunscombe  

This week on The Business of Healthcare: 

• Selling into the NHS
• A Typical week
• Approaches to coaching and advising
• Confidence
• Boundaries
• Managing Expectations

Connect with Rachel Dunscombe   

• On LinkedIn

If you are looking for another podcast to listen to regarding innovation click here to listen to our episode #116 Spark, Pivot and then Sprint with Carol Read.

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

This week on The Business of Healthcare Podcast I discuss Comparison & Fear of Missing Out.

It's something even the most confident of people can worry about and I have to remember that even with the best planning in the world, sometimes you then have to take a step back.

We need to prioritise, think about the pressure to contribute and become better at saying no, it's not a bad thing.

It's difficult trying to balance all the plates sometimes, but take a step back, breathe and look at the bigger picture.

Mentions in the episode 

DKMS  

PCN Managers Training Programme 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

For more information on The Business of Healthcare Academy click here 

This week on The Business of Healthcare Podcast I am discussing Building Legitimacy. 

Having a boundary spanning role and building legitimacy go hand in hand.  It can feel like you are constantly trying to build legitimacy and when you join a new organisation – you have to start from scratch and you have to show who you are and share your values. 

Other people can build your legitimacy by word of mouth testimonial / referral and this is really important, but you still have to live up to this expectation.  Do this by trying to get to know people, make it personal and make it not all about you but showcase your experience. 

Points that are discussed 

• Offer your help with no expectation 
• Quietly putting out fires in the background that other people don't know that is there. 
• See the light at the end of the tunnel 
• It’s hard but so rewarding 
• Reflect on those little successes 

You need to understand the context you work within – please take a listen to my episode 171 Understanding the context you work within by clicking here to explore this further 

The most practical piece of advice I can offer is, be visible do what you say you are going to do and make the time to genuinely get to know people and be yourself. 

Book mentioned in this episode 

Systems Convening 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

DKMS is an international charity dedicated to the fight against blood cancer and blood disorders. To join the registry please click here 

The Business of Healthcare Podcast in Partnership with Lantum

Lantum is a workforce management software where you can schedule your workforce, find extra staff near you and shrink your admin load - all in one place. Used by 3063 practices and clinics across the country, Lantum is the tool that gives you transparency over your staffing and more efficiency in the way you manage it.

This week on The Business of Healthcare:

I had the amazing pleasure of talking to Dr Ishani Patel, Katerina Pascoulis and Jamie Griffin on the podcast today to delve deeper into the world of Lantum. This is the second time Lantum have joined me on the Business of Healthcare Podcast and I’m excited to take you further behind the scenes.

We talk about whether, for Ishani, the business still feels like hers as it has been growing rapidly and internationally. Kat shares how she learns to understands the needs of the clients. Jamie tells us about how they have adapted because of Coronavirus, and the changes they made to their platform and services to provide more digital solutions. And we talk about how they promote their services to ensure the message and heart of the company doesn’t get lost.

“We’ve spent a lot of time talking to our Locums to make sure they are ok. To make sure they are safe and to understand how we can support them as best we can.” Dr Ishani Patel

This week on The Business of Healthcare:

• How the business feels to Ishani as it grows.
• Understanding the needs of the clients.
• How Lantum have adapted due to Covid-19.
• The changes Lantum have made to their services.
• How Lantum promote their services.
• Why it’s important to understand the problem before offering a solution.

Discover Lantum and the team

• Lantum website
• Lantum on Twitter
• Lantum on LinkedIn
• Dr Ishani Patel on Twitter
• Dr Ishani Patel on LinkedIn

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Helen Gillivan & Dr Mayur Vibhuti join Tara to discuss their work in adult social care and primary care, as well as their collaboration on an innovation project. 

They share their experiences with leadership development programmes and the importance of continuity and sustainability in these programmes.

The episode also highlights the importance of investing in the workforce and developing leadership skills. The evaluation of the programme shows that participants feel more confident as leaders and have a better understanding of collaboration and system thinking. The conversation concludes with a discussion on the future of integrated care and the need for inclusivity.

Key takeaways:

• Continuity and sustainability are important in leadership development programmes to ensure ongoing support and improvement.
• The concept of integrated neighbourhood teams is still evolving, and there is a need to define and understand their practical implementation.
• Leadership programmes can help individuals from different sectors and professions come together to challenge the status quo and work towards shared goals.
• The success of integrated neighborhood teams depends on breaking down barriers, coordinating care, and focusing on the needs of the individual. Funding is essential for achieving truly integrated care
• Investing in the workforce and developing leadership skills is crucial
• Participants in the programme feel more confident as leaders and have a better understanding of collaboration and system thinking

Link with Helen

Link with Dr Mayur Vibhuti

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 200 Primary Care Networks and 6 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share.

Work with me    

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

For more weekly insights and advice sign up to my newsletter.    

Improving the Business of Healthcare – One Episode at a Time    

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share

217 What to do when your project is failing 

Welcome to episode 217 of The Business of Healthcare Podcast.  This week I am talking about What to do when your project is failing. It is really important to share the highs and lows, this is how we grow as leaders. 

This week on the Business of Healthcare Podcast 

Red Flags in a Project 

Trust your instincts & highlight the risks 

Taking Radical Responsibility 

Allowing more time than you think you will need 

Keep communicating your vision for the project 

Get out of your own way 

Speaking up 

Come with solutions 

Mentions in the episode 

Blog – What to do when your project is failing 

The Four Agreements Book 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.   

We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.  

If you need support to apply the insights we share, we would love to support you.   

For more weekly insights and advice sign up to our newsletter here. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

In today's episode I had the pleasure of talking with Dr Lia Hunter, Lia has over 25 years experience in the pharmaceutical and bio-pharmaceutical industry and is the Founder & Managing Director of CGX Training and Clinnovate Ltd. 

Lia is a clinical research associate and lead and also works in project management.  Lia and her team will make sure the end to end process of your clinical research trial runs smoothly, is compliant and meets all ethical standards. 

This week on the Business of Healthcare: 

• Photodynamic Therapy 
• What does clinical research involve? 
• Impact of COVID and clinical trials 
• Ethical standards 
• Building a team 
• Protecting mental & physical health and wellbeing 

Connect with Dr Lia Hunter / CGX Training 

• Dr Lia Hunter Linkedin 
  
• CGX Training Website 
  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Dr. Gyles Morrison is a Clinical UX and Digital Therapeutics Specialist and the Managing Director of Dr-Hyphen, a clinical user experience (UX) and digital health consultancy firm based in Leicestershire, UK. His company is dedicated to helping healthcare companies around the world to improve the user experience of their products and services. His company has worked with countless leaders in healthcare, including Digital Health London, Life Healthcare, and the Health Innovation Network of South London. Dr. Gyles holds a Master’s degree in Human-Computer Interaction with Ergonomics and Socio-Technical Systems from UCL as well as in Medicine from Queen Mary University of London.

Dr. Gyles joins me today to discuss what a user experience specialist does in the healthcare setting. He explains what UX is and why it is more than information technology. He shares the challenges his colleagues have faced while trying to engage with healthcare professionals. He also discusses the benefits of having a UX designer on your healthcare team and shares practical examples of the user experience at it’s best.

“If we make technology that keeps in mind the different needs and wants and limitations that people have, they will be able to perform their tasks much better.” - Dr. Gyles Morrison

This week on The Business of Healthcare:

• What is UX and why it’s important for healthcare organizations
• How healthcare organizations can use the user experience to support health-related products
• The difference between a UX designer and an IT Project Manager with a background in clinical healthcare
• The number of UX designers that specifically focus on helping healthcare companies
• Common challenges and obstacles that UX designers face when trying to engage with doctors
• The benefits of having a UX designer on your team
• Examples of how healthcare technology and patient and clinician involvement can seamlessly integrate and improve the user experience
• What Human-Centered Design is and why it’s important for the healthcare industry to keep it top of mind when developing products and services
• How Dr. Gyles pivoted his career from working as a medical doctor to becoming a healthcare entrepreneur
• What healthcare professionals should consider when designing their next product
• What’s on the horizon for Dr. Gyles Morrison

Connect with Dr. Gyles Morrison:

• Dr-Hyphen
• Gyles Morrison Official Website
• Healthcare UX Dissected book - coming soon!
• Twitter
• Instagram
• LinkedIn

Improving the Business of Healthcare - One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization.

We all turn to trusted colleagues or friends for advice, but sometimes we want real advice, not just to be told how brilliant we are. When you find those colleagues it’s their advice that will push you to being a better leader and help you go in the right direction.

Today I’m talking about how you don’t have to do everything by yourself, asking for and getting help can make you a stronger leader. Asking for advice can steer you in the right direction of people or of tools and resources. I also share how it’s important to understand what your organisation, business or team requires of you now. The leader you needed to be five years ago will be different to the leader you need to be right here and now. I talk about asking ourselves what is needed for us to be the leader we want to be - now.

“I’m so happy that I made the decision and really reflected on it and slept on it, got out of my own way and just asked for help.” Tara Humphrey

This week on The Business of Healthcare:

• The importance of real advice from friends and colleagues.
• Why you don’t have to do everything by yourself.
• Other people can help you see the things you can’t.
• How advice can steer you in the right direction.
• The importance of using the expertise around you.
• Why you should ask yourself what the business requires of you.
• The importance of being the leader you need to be now.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs. 

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Today on the business of healthcare podcast I am discussing Assertiveness & how we perceive this in others. 

Topics that are discussed 

• Contributing when you are not a subject matter expert 
• Why asking questions are so important 
• If you are not sure what is being discussed, it's your responsibility to ask 
• Prepare for your meeting and feel confident 

 
When we do not feel confident in ourselves we can perceive other peoples confidence as arrogance 

 
Mentions in the episode 

Episode 171 Understanding the context you work within  

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

Improving the Business of Healthcare – One Episode at a Time  

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Sharing my best bits of my week and the lessons I’ve learnt – in this episode I talk about a great book to help you get to know your strengths and weaknesses. I share how important it is to sometimes say ‘no’ and it’s also ok if someone says ‘no’ to you. And I also talk about the importance of friends and making sure we make time for them.

“Sometimes people are going to say no to you, it’s ok. You don’t have to doubt yourself or beat yourself up about it because they don’t have the budget. They aren’t your ideal customer.” Tara Humphrey

This week on The Business of Healthcare:

• The benefits of getting to know yourself.
• Knowing your strengths and weaknesses.
• The importance of sometimes saying no.
• How to take it if someone says no to you.
• Making time for friends.

Connect with Tara:

• The Business of Healthcare Scholarship
• THC Primary Care
• Tara Humphrey on Linkedin
• Tara Humphrey on Twitter
• Tara Humphrey on Instagram

About Tara Humphrey

Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.

Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Access to healthcare services and workforce shortages are major challenges in rural areas..

Veronika Rasic, a GP and founder of Rural Health Compass, discusses the challenges and benefits of rural healthcare. She highlights the lack of universally agreed-upon definitions for rural communities and the diverse needs they have.

Veronika emphasises the importance of additional training for healthcare professionals working in rural practices and the need for a shift in medical education to include more primary care and rural focused training. She also discusses the seasonal pressures faced by rural communities and the importance of understanding the political determinants of health in addressing rural healthcare issues.

In this podcast, Veronika & Tara discuss:

• Rural communities facing challenges in accessing healthcare services and dealing with workforce shortages.
• Healthcare professionals working in rural practices needing additional training, particularly in emergency care and community management.
• Medical education should include more primary care and rural-focused training.
• Rural communities experiencing seasonal pressures, especially during tourist seasons.
• Understanding the political determinants of health is crucial in addressing rural healthcare issues.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. 

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

Improving the Business of Healthcare – One episode at a time…

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. 

Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.