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DateTitreDurée
12 Feb 2025Programmed for loyalty – The psychology of consumer behaviour00:22:36

For decades, the world’s best brands have refined their techniques to reach new consumers and create loyal, life-long customers. But the modern consumer is smart and informed, maybe even cynical. So how do you grow your business without resorting to manipulative psychological tactics? 

Consumer behaviour expert Professor Nitika Garg says the key to earning consumer loyalty is authenticity and a holistic approach to your brand’s identity.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke. 

The transcript and show notes can be found on our website here

If you want to learn more about marketing – its potential ethical pitfalls and how to avoid them – you'll like our episode with marketing expert Dee Madigan. You can find it here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

21 Aug 2024Balancing act – How successful leaders blend creativity with commercial realities00:23:39

Would you describe yourself as a right-brained or left-brained thinker? 

We’ve been conditioned to believe you’re either one or the other. And while we all know a math genius who couldn’t hold a paintbrush if they tried and some creative geniuses who’d be lost in the simplest of spreadsheets, we can all develop both our creative and logical abilities. And in business, having a balance of both is key to great leadership. 

Alexandra Smart knew this when she co-founded the fashion label Ginger & Smart. Without innovative designs and forward-thinking product development, the brand might not have stood. And, without the business savvy to actually make money, none of those designs would have graced a catwalk or a shopfront.  

Alexandra shares how this balance of creative and commercial thinking shaped their business strategy and go-to-market plans, and how in her current role as an executive coach she teaches other leaders to get this crucial balance right. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

30 Oct 2024The resilient entrepreneur – How this Aussie med tech start-up went global00:29:50

At seven years old, Hayley Saddington experienced an incident that became the catalyst for her whole career. 

Decades later, Hayley founded two companies – HALO Medical Devices and PeakMedical – but she’s not your typical tech entrepreneur. For one thing, she doesn’t come from a tech background. 

Both companies have tested her patience, her drive and her sleep schedule, but her deeply personal purpose has kept her going. And as a mentor to budding entrepreneurs, Hayley wants to help others determine their purpose and find that same drive to succeed in business. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

14 Feb 2024Beyond logos - why better branding means better business00:30:12

How do you market your business when consumers pay not to see your ads? How do you make your name stand out when the internet is overrun with marketing? And how do you build trust and make your name sticks when everything’s moving so fast?  

Dee Madigan is an advertising expert, a founding panelist on ABC’s The Gruen Transfer and the creative director and owner of ad agency Campaign Edge. Dee breaks down one of branding’s most powerful tools – sponsorship.  

She explains to host Dr Juliet Bourke how sponsorships work in today’s digital marketing landscape, why they’re so effective when done right, and warns about the most common pitfalls and mistakes in sponsorship branding.  

Professor Frederik Anseel, Interim Dean at UNSW Business School, goes even deeper, explaining how the right sponsorship deal can lend a sense of humanity and personality to an otherwise ‘faceless’ organisation.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

26 Mar 2025Building Banish – How Lottie Dalziel turned a New Years resolution into a sustainability startup 00:30:11

In 2018, Lottie Dalziel scribbled down a New Year's resolution: Do better for the planet. Unlike most of us, she actually followed through. 

Frustrated by the lack of practical and authentic eco-friendly products on the market, Lottie decided she’d take matters into her own hands. While most startups take years to refine their product, test the market, and strategise their launch, Lottie built Banish – a marketplace and education platform focused on environmental responsibility – in just two weeks. 

Her secret? A low risk, cost-effective approach and a willingness to let her customers feedback shape the start-up... This is how she turned a gap in the market into an expanding business.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

For more information on Banish check out their website or grab a copy of Lottie’s new book ‘365+ Ways to Save the Planet and your Money at the Same TIme’.  

If you want to hear Lottie speak further on sustainability, subscribe to Banish’s podcasts; ‘How To Save Our Planet’ and ‘Sustainability Further’

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

05 Jun 2024Future skills – The know-how you need for the next era of business00:11:59

What will you need to know – or know how to do – to succeed in business over the next ten years?  

A decade ago, the answer would have been to up-skill in tech. According to Lee Hickin, the AI Technology and Policy Lead for Microsoft in Australia, the advances we've seen in the last decade mean that “technology is not this thing that happens as a segment of a business, it’s actually how a business runs today.” 

And mitigating the risks and impact of climate change is the new frontier. Penny Joseph, the Head of Climate Resilience at electricity distributor Ausgrid, believes more companies will create roles like hers, and explains the unique mix of skills roles like hers require.  

Behyad Jafari, the CEO of the Electric Vehicle Council, has already seen entire industries updating the priorities of their skills base – he sees a future built on a ‘purple collar workforce,’ and explains what that looks like in the car manufacturing industry. 

If you want to dive deeper into the skills of the future, listen to previous episodes of The Business Of featuring Lee Hickin, Penny Joseph and Behyad Jafari

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

29 Jan 2023Skills of tomorrow - The future's got (tech) talent00:36:50

Technology is no longer a thing that happens as a segment of a business, or the sole domain of the IT Department. Core functions of how a business runs are technology-based and rely on people, processes and systems being interlinked.

But with rapidly evolving organisational needs and tech talent in high demand and short supply, how can today’s leaders prioritise skills development and innovation in a rapidly changing workforce?

Listen to one of the industry’s tech titans explain how the impact of technology acceleration is changing organisations and their employees, alongside academic commentary on how technologies like AI and blockchain can be used to enable – or weaken – successful connection in workplaces and beyond.

Guests:

  • Professor Barney Tan, Head, School of Information Systems and Technology Management, UNSW Business School
  • Lee Hickin, Chief Technology Officer at Microsoft ANZ

Find out more about Professor Barney Tan’s research here.

Read: Digital disruption: how can traditional businesses thrive?

Read: What will Australian regulation mean for cryptocurrency?

Read: Can cryptos like Bitcoin ever be sustainable?

Read: Why Southeast Asia is the next hotspot for fintech

The transcript and show notes can be found on our website here.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.

See omnystudio.com/listener for privacy information.

29 Jan 2023The Great Reorganisation – can work-from-anywhere policies really work?00:32:29

Since millions worked remotely during the COVID-19 pandemic, it’s become clear that not everyone needs to work face-to-face in an office environment to be successful.

Some companies – like global travel company Airbnb have gone as far as adopting a ‘work from anywhere policy’, piloting programs to attract digital nomads to their workforce. Is a work-from-anywhere approach a help or a hindrance when it comes to teamwork, talent and culture?

Hear from an industry leader who is part of a work-from-anywhere organisation, and academic experts who unpack how this looks across an ever-changing workforce to build a new culture of talent attraction and retention.

Guests:

  • UNSW Business School and Director AGSM @ UNSW Business School-Associate Professor Will Felps, School of Management and Governance,
  • UNSW Business School-Susan Wheeldon, Airbnb’s Country Manager for Australia and New Zealand, AGSM MBA 2014

Find out more about Associate Professor Will Felps’ research here

Read: 10 best practice tips for leading virtual teams

Read: How has COVID changed the way we should collaborate and innovate?

Read: Three useful things to know about diversity and inclusive leadership

Read: Digital nomads: five key insights into the future of knowledge work

The transcript and show notes can be found on our website here.  

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn

See omnystudio.com/listener for privacy information.

13 Mar 2024Slow success – what this fintech startup can teach you about building trust00:27:01

Tech start-ups have been the darlings of business media in recent years, and for good reason: new technology is exciting and flashy, and tech entrepreneurs tend to share pithy catchphrases about grinding, hustling, or “moving fast and breaking things.”  

But what happens when a start-up needs to slow down?  

In the case of the investment app Pearler, speed was never the ultimate goal. Co-founder Hayden Smith thinks veering away from that traditional startup mentality has been key to building relationships with Pearler customers who now trust the company to manage approximately $1 billion of their money. 

Hayden explains to host Dr Juliet Bourke how he’s adapted his leadership style to the longer-term finance industry, and how his personal experience has informed the product development at Pearler. 

Professor Frederik Anseel, Interim Dean at UNSW Business School, shares a more nuanced way to understand failure when building a new business, and offers some practical strategies for managing – and more importantly, learning from – failure. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

05 Oct 2021The Business of Food00:35:41
This episode investigates how the food industry is responding to the sustainable food movement. Tristan Harris, Co-CEO of Harris Farm Markets speaks with Professor Nick Wailes, Senior Deputy Dean and Director at AGSM. We also hear from Nitika Garg, Associate Professor of Marketing at UNSW Business School, an expert on consumer behaviour trends.

See omnystudio.com/listener for privacy information.

05 Oct 2021The Business of AI00:39:14
This episode unpacks how business and government can better understand and implement AI. Dr Catriona Wallace, tech entrepreneur and Founder & CEO of Ethical AI Advisory speaks with Professor Nick Wailes, Senior Deputy Dean and Director AGSM. We also hear from Dr Sam Kirshner, Senior Lecturer in the School of Information Systems and Technology Management at the UNSW Business School.

See omnystudio.com/listener for privacy information.

10 Apr 2024Back to basics – finance 101 for small to medium enterprises00:25:47

So, you want to start a business.   

And no matter how big your ambitions are, chances are you’re going to start small as one of the 99.8% of businesses in Australia that operate as small-to-medium enterprises – or SMEs.     

Associate Professor Kristle Romero Cortés teaches people how to make confident financial decisions for themselves and their organisations every day at the University of New South Wales School of Banking and Finance. She’s going to help you unpack key concepts as you’re starting with your SME finances.  

Once you’ve mastered the basics, Interim Dean at the University of New South Wales Business School Professor Frederik Anseel explains how to straddle the line between capable and over-confident in managing the finances of your growing business.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

26 Feb 2025Culture and data – What sets the Sydney Swans apart on and off the field00:28:37

Game days start hours before the opening siren for Sydney Swans’ COO Drew Arthurson. His game prep usually includes hosting corporate events. And sometimes making coffee for the players.  

Everyone in the organisation has their own game-day rituals, but when you break it down, it’s the art and science of how individuals do their best work. 

Elite performance is what everyone at the Sydney Swans strives for, regardless of their role. Drew explains the key leadership principles underpinning that shared goal. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke. 

The transcript and show notes can be found on our website here

If you're interested in hearing more about the business of sport, we know you’ll enjoy our episode with Darren Werner, the Head of Marketing at Kayo Sports. Listen here.  

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

25 Apr 2022The Business of Art00:37:18
For art auction houses, in-person events are a central part of art buying. But during the pandemic, the industry had to quickly pivot to survive. In this episode, we investigate how online purchases and technology like NFTs is growing and opening the art market to a new generation of enthusiasts.

See omnystudio.com/listener for privacy information.

31 Jan 2024Ethical marketing – is AI becoming a moral minefield for marketers?00:30:46

What makes a great marketer? Maybe a good eye for product design, a deep understanding of market dynamics, excellent communication skills and the ability to give customers what they want. But what about a fierce devotion to ethics?  

Wendy Mak is the Chief Marketing Officer at Link Group, a global financial services company driven by digital and data technology. Wendy’s excited about the potential productivity gains promised by brand-new technology like generative AI, but she’s not all-in - yet.  

As a marketer, everything Wendy does needs to build trust with consumers and clients, and right now, artificial intelligence tools are threatening to do the opposite. She explains to host Dr Juliet Bourke how she’s leveraging these powerful new technologies without succumbing to their most dangerous pitfalls.  

Professor Frederik Anseel, Interim Dean at UNSW Business School, will then discuss how to develop an ethical framework that’s right for your organisation, including how to get everyone on the same page when deciding what ‘doing the right thing’ looks like in practice.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

05 Mar 2023Burning up - What happens when we run out of energy?00:41:35

If you’ve opened your energy bill with a sense of dread in the last 12 months, you’re not alone. With energy prices soaring around the world, individuals and organisations alike have been left asking: how long can it go on like this?

Reliable access to affordable, sustainable energy is nothing new. Whether it's future-proofing energy supply or calculating the impact of human-driven climate change, access to affordable and sustainable energy has been a major issue for decades. So how can leaders inside and outside the energy sector best keep up, and plan for the secure future of this industry?

Hear from industry and academic experts as we explore the dynamics and volatility of energy markets, and how we could address energy access through technology and a resilient, renewable, decentralised energy system of the future.

Guests:

  • Associate Professor Katja Ignatieva, School of Risk and Actuarial Studies, UNSW Business School
  • Ben Hutt, CEO & Managing Director, Evergen, AGSM MBA 2006

Find out more about Associate Professor Katja Ignatieva’s research here

Read: Energy crisis: why are electricity prices set to rise?

Read: Credit default swaps: how sector volatility spills into related markets

Read: When power prices spike and a whole state blacks out

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.

See omnystudio.com/listener for privacy information.

07 Aug 2024The Business Of Sports Marketing00:28:50

In today’s attention economy, it’s all about getting and keeping eyeballs on your product or service. How do you capture attention in an increasingly crowded market? And once you have it, how do you convert a casual fan into a die-hard fan? 

Darren Werner is the Head of Marketing at Kayo Sports, an Australian streaming service that airs live and on-demand programming. He explains how to capture viewer attention by adapting your product to changing consumer habits and leveraging the media platforms fans already love.  

He’ll also tell you what he learned about promoting the same product across vastly different markets while working with the NBA

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The Business Of is a podcast from the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Supporting audio for this episode was sourced from Fox Sports, 11Alive, Netflix and WWE.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

27 Oct 2020The Business of Transformational Leadership Part 101:01:23
Our first episode on Transformational Leadership focuses on innovation and digital transformation in the ‘now of work’. Host Emma Lo Russo is joined by David Thodey (CSIRO), Deborah Young (RegTech Association) and Patrick Sharry (Program Director and Adjunct Faculty AGSM).

See omnystudio.com/listener for privacy information.

27 Nov 2024Hollywood hustle – From indie producer to CEO 00:22:55

Lights... Camera... Spreadsheets?

Emile Sherman and his production company See-Saw Films have produced some of the most beloved films and TV shows of the last few decades, including The King’s Speech, Lion, Heartstopper and Slow Horses. It’s a job he loves, but it’s not all glitz and glamour. In fact, it's similar to running a business in almost any other field... 

Whether you're trying to spot the next big thing or learn when to say “no” to the big money, running a production company is far more business than “show.” Emile explains how he and his business partner Ian Canning transformed See-Saw from a scrappy startup into a global production house, how their early bid for independence informed the way they work today, and why the risky decision is often the smartest one.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios

This episode is hosted by Dr Juliet Bourke, with insights from Professor Claire Annesley

The transcript and show notes can be found on our website here

You can listen to Emile's podcast Principle of Charity here. He also has The Sandbox: A See-Saw Podcast On Creativity which you can find here.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

16 Oct 2024Trade secrets – How hipages went from start-up to ASX listed company00:23:26

It’s the early 2000s, and Roby Sharon-Zipser just wants his internet connection to cover his whole house. He’s on his hands and knees, trying to thread a cable through a hole in the floor, caked in white dust when he realises... I need some help! 

In that moment, the idea for hipages was born. And over 20 years later, it’s transformed from a Yellow Pages-style home improvement directory to an app-based marketplace, connecting tradies and homeowners right across the country. 

Roby explains how playing the long game has positioned it as one of the go-to names in its field.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

23 Jul 2020The Business of Resilient Leadership00:57:44
This episode examines the response to the COVID-19 pandemic, and the valuable lessons it provides business leaders on how to build and nurture a culture of resilience and innovation within their organisations. Guests include strategic consultants, Martin Stewart Weeks and Dr. Jeffrey Tobias, psychologist Melanie Fisher, and Professor of Management and Associate Dean Research at the UNSW Business School, Frederik Anseel.

See omnystudio.com/listener for privacy information.

08 May 2023From sickness to health - how AI is transforming healthcare00:36:57

Imagine you're a radiologist with 500 scans awaiting your thorough review. Each scan demands your undivided attention, and the process is anticipated to span over a week. Now, consider the prospect of AI technology drastically shortening this time frame, potentially completing the same comprehensive assessments in a matter of just a few hours. What option would you choose?

Hear how a ground-breaking healthcare technology company, harrison.ai, combines human intelligence with artificial intelligence and how AI goes hand in hand with start-up companies.

Guests:

  • Maureen Murphy, Professor of Practice, UNSW Business School, Founder, Managing Director of ClearTrack, Commercialisation Facilitator at i4 Connect
  • Dimitry Tran, Co-founder and Chief Business Development Office for Harrison AI, Co-founder, CEO and Board Director for Annalise.ai, AGSM MBA 2015

Find out more about UNSW AI publications below:

Read: Can machines invent things? AI reveals the answer is 'yes'
Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurity
Read: How to avoid the ethical pitfalls of artificial intelligence and machine learning
Read: How leaders should weigh up the risks and rewards of AI 

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. 

See omnystudio.com/listener for privacy information.

26 Aug 2020The Business of Adaptive Leadership - Part 100:55:25
This episode examines adaptive leadership through the lens of crisis recovery and the universal challenges business leaders face as a result of COVID-19. Guests include Phillipa Harrison, managing director at Tourism Australia, Quirin Schwaighofer, Co-CEO and Co Founder of MadeComfy, and Richard Holden, professor of economics at UNSW Business School.

See omnystudio.com/listener for privacy information.

14 Nov 2021The Business of Finance00:41:03
This episode explores how rapid advances in technology are creating new business opportunities while shifts in consumer behaviour demand ethical investment. Guests include Camilla Love, Managing Director at eInvest and Elvira Sojli, Associate Professor of Finance, School of Banking and Finance at UNSW Business School.

See omnystudio.com/listener for privacy information.

26 Feb 2023Farm to factory to fork – who’s really feeding you?00:41:00

In wealthy countries, we tend to take for granted where our food comes from, taking comfort in the fact that our supermarket shelves will always be stocked – that is until potatoes become a scarce luxury and a head of lettuce nudges twenty dollars. Then, we might remember that political, environmental, social, and technological forces and disruptions to global supply chains all impact its supply.

So how can emerging technologies, like blockchain, biotech and digital sustainability make food supply fairer, less environmentally damaging, and more robust?

Hear from industry and academic experts in biotechnology and sustainable food practices who are disrupting the industry and shifting consumer behaviour to meet demand for more ethical (and still tasty) products using technology to boost food modelling, farming practices and reduce environmental impact.

Guests:

  • Associate Professor Michele Roberts, Associate Dean (Post-Experience), UNSW Business School and Academic Director of AGSM
  • Scientia Professor Shan Pan, School of Information Systems and Technology Management, UNSW Business School-Pablo Quintero, Principal Product Manager, Vow, AGSM MBA 2016

Find out more about Scientia Professor Shan Pan’s research and UNSW research below

Read: How Singapore is improving food innovation, sustainability and productivity

Read: Digital sustainability: technology solutions to climate change

Read: Digital Sustainability Knowledge Hub

The transcript and show notes can be found on our website here.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn

See omnystudio.com/listener for privacy information.

05 Oct 2021The Business of Tourism00:36:43
This episode explores the rise of Indigenous tourism experiences and the opportunity they bring to Australia’s tourism industry. Phil Lockyer, Head of Indigenous Affairs at Tourism Australia speaks with Professor Nick Wailes, Senior Deputy Dean and Director at AGSM. We also hear a story from the AGSM New Tracks Indigenous Leaders Festival.

See omnystudio.com/listener for privacy information.

11 Apr 2022The Business of Sport00:37:52
Australia has a mega-reputation as a sporting nation but how does that global success play out locally? In this episode, we investigate the opportunities and challenges for sports to succeed on and off the field in Australia, where professional teams face a battle for the hearts and minds of fans.

See omnystudio.com/listener for privacy information.

23 Jul 2020The Business of Ethical Leadership00:55:39
This episode explores the intricacies of ethical leadership and the challenges and opportunities leaders face combining profit with purpose. Guests include Dr. Simon Longstaff Executive Director of the Ethics Centre, Emma Weston Co-Founder and CEO of AgriDigital, and Director at the UNSW Centre for Social Impact, Professor Kristy Muir.

See omnystudio.com/listener for privacy information.

03 Dec 2022Meet the CEO: Shemara Wikramanayake00:47:12

At the latest UNSW Business School Meet the CEO event, Shemara Wikramanayake, Managing Director and CEO of Macquarie Group, joined UNSW Chancellor David Gonski in a wide-ranging discussion about the future of green investment, how to build diverse and high-performing teams and businesses, and how to lead a global workforce.

Prefer video?

You can watch the interview on YouTube:

https://www.youtube.com/watch?v=wxMxnacyit0

More details:

The transcript and show notes can be found on our website:

https://www.unsw.edu.au/business/our-schools/agsm/about-us/the-business-of-podcast

Want to follow us?

The best way to keep up to date with the latest research and news from UNSW Business School is to subscribe to our industry stories at BusinessThink and follow us on LinkedIn.

https://www.businessthink.unsw.edu.au/

https://www.linkedin.com/school/3274515/ 

See omnystudio.com/listener for privacy information.

10 Nov 2020The Business of Transformational Leadership Part 200:54:32
Our second episode on Transformational Leadership focuses on artificial intelligence, big data, machine learning and the implications they hold for the future of work. Host Emma Lo Russo is joined by Professor Toby Walsh (UNSW), Kristi Barrow (Kritikality) and Magnus Gittins (AGSM).

See omnystudio.com/listener for privacy information.

29 Sep 2020The Business of Inclusive Leadership - Part 201:00:12

In this episode, we look closely at the three key elements of inclusive leadership: equity, diversity and - of course - inclusion. Guests include Professor Eileen Baldry, Deputy Vice-Chancellor Equity, Diversity and Inclusion UNSW, Kristal Kinsela-Christie, Owner and Managing Director of Indigenous Professional Services, and disability advocate Mark Tonga.

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See omnystudio.com/listener for privacy information.

18 Sep 2024Psychosocial safety – Creating a healthy and productive workplace00:24:25

How productive can you be if your working environment is bad for your mental health? 

Psychosocial hazards at work are often less visible than physical risks but can have a significant impact on employees' mental health and wellbeing and typically arise from the way work is structured, the organisational culture, and relationships within the workplace

How can workplaces be better designed to better care for employee well-being and efficiency? Carlo Caponecchia, Associate Dean of Diversity, Equity and Inclusion at UNSW Science and an expert in psychosocial safety at work, breaks down the key elements every organisation should focus on for a safer, more productive environment. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

04 Dec 2020The Business of Purpose-led Leadership Part 101:03:54

In this episode we explore the business and societal impact of leading with purpose. Guests include Will Felps, Associate Professor at the UNSW Business School; Annie Parker, Global Diversity and Inclusion Lead at Microsoft for Startups; and Pete Horsley and Alan Jones, founder and entrepreneur in residence at disability tech accelerator, Remarkable.

See omnystudio.com/listener for privacy information.

29 Jan 2023Home & away - The tricky business of making hybrid work, work00:39:31

A few years ago an hour-long commute in crawling traffic or on a crowded bus seemed like an inevitable part of working life.

But today, lots of workplaces are spending millions setting up their workforce to complete their day to day from the comfort of their own homes. The benefits for workers are obvious - but does working from home actually work for business?

Hear how a company with over 1000 employees manages remote work and what the UNSW Hybrid Leadership Lab has found about the most effective way to keep employees happy while still getting the job done.

Guests:

  • Paul Edwards, General Manager of Strategy and Customer at Mirvac
  • Professor Karin Sanders, Senior Deputy Dean (Research & Enterprise) at UNSW Business School and co-founder of the UNSW Hybrid Leadership Lab

Find out more about Professor Karin Sanders’ research below: 

Find out more about the UNSW Business School Hybrid Work Leadership lab here: 

 
The transcript and show notes can be found on our website: 

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School?

Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. 

See omnystudio.com/listener for privacy information.

28 Feb 2024Prioritising purpose – How this ticketing company succeeded without traditional marketing00:27:22

In their first few years of operation, Humanitix didn’t spend a cent on traditional marketing. Despite this, they managed to build up a client list that includes Google, TED, Red Bull, Canva and Facebook, and gave millions to charity in the process. How did they do it? 

Adam McCurdie is the co-founder and CEO of Humanitix, the new contender disrupting the fiercely competitive ticketing industry for all the right reasons. After making a pact with his close friend and co-founder, Adam left the corporate world in search of more meaningful work – and that relentless pursuit of purpose is the driving force behind Humanitix’s unconventional marketing.  

Adam explains to host Dr Juliet Bourke why traditional advertising hasn’t been an option for most of Humanitix’s history, and how the company's clients have done the talking for them.  

Professor Frederik Anseel, Interim Dean at UNSW Business School explains why the purpose-driven marketing of Humanitix works for some companies but isn’t necessarily the right approach for everyone.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

10 Sep 2020The Business of Inclusive Leadership - Part 100:55:10

This episode of AGSM’s The Business of Leadership podcast examines inclusive leadership and how access to a diverse range of perspectives is critical for leaders to thrive in an accelerated world. Guests include Professor Nick Wailes, Belinda Sheehan and Quentin Masson.

See omnystudio.com/listener for privacy information.

12 Mar 2025What’s the story? How to create a compelling brand narrative 00:25:49

Apple doesn’t sell computers. It sells creativity.  

Or maybe it’s more accurate to say people don’t buy computers, they buy the story a company tells about them – that they’re creative, clever, responsible, or anything else that might matter.  

Shane Currey, the founder of PRIME Collective Australia, learned this while working in the luxury brand space – without a powerful story behind a brand name, a laptop is just a laptop. 

So how do you tell stories people want to believe?  And what about the stories you tell about the people within the business? Shane says the right narrative can be a ‘weapon of mass alignment,’ and he can help you point your people in the same direction.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

29 Jan 2025Understanding Gen Z – How this start up is engaging a new generation of consumers00:27:45

How can brands connect with the next generation of consumers?   

It's a question on the minds of many, especially in a bustling online marketplace. Yet, only a few have cracked the code. 

While most organisations have jumped on social media in a bid to attract young consumers, what they haven’t done – according to Sam Koslowski, co-founder of youth media brand The Daily Aus – is taken the time to truly understand their audience.  

TDA is doing things differently, and its unique approach to audience building has seen it evolve into a trusted media brand that reaches half a million people every day.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

22 May 2024Responsible AI – How your business can steer, not fear, new tech00:17:45

Artificial intelligence becomes more powerful by the day – which means the dangers that come with it are growing too. If you’re using AI tools in your business, you need to know how to use them safely and responsibly. 

So where do you start? Dr Catriona Wallace, a world-leading AI expert and Adjunct Professor at AGSM, shares a framework for using AI ethically, and explains why that responsibility falls on the shoulders of leaders and not just tech teams. 

Stela Solar, Director of the CSIRO’s National Artificial Intelligence Centre, thinks leaders using AI ‘the right way’ are already experiencing a competitive advantage. That includes Dimitry Tran, who owns three healthcare businesses powered by AI. 

In this episode of The Business Of you’ll learn about how to use AI to get ahead without compromising on safety. If you want to dive deeper into using AI for business, listen to previous episodes of The Business Of featuring Dr Catriona Wallace, Stela Solar and Dimitry Tran.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our BusinessThink newsletter and receive business insights and groundbreaking research and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

08 Nov 2021The Business of Climate Change00:38:29
This episode explores how climate change is impacting business, industry and global markets, and what we all can do to address it. Guests include Penny Joseph, Head of Resilience and Climate Change Adaptation at Sydney Water and Kingsley Fong, Associate Professor, School of Banking and Finance at UNSW Business School.

See omnystudio.com/listener for privacy information.

23 Jul 2020The Business of Sustainable Leadership00:51:57
This episode examines sustainable business models and a prevalent issue in global supply chains — modern slavery. Guests include Dr. David Cooke, departing Chairman and Managing Director at Konica Minolta Australia, UNSW Professor of Law Justine Nolan, co-author of the book Addressing Modern Slavery, and James Bartle, CEO and Founder of Outland Denim.

See omnystudio.com/listener for privacy information.

27 Mar 2024Super power – the Australian superannuation fund making retirement more equitable00:28:19

Katrina McPhee is in the superannuation industry for the long haul now, but that wasn’t always the case.  

She’s currently the Chief of Staff at Aware Super, one of Australia’s largest superannuation funds, but when she first entered the industry, she wasn’t interested in sticking around in a field not exactly known for its desire to shake things up. 

But that all changed after a Royal Commission investigated misconduct in the banking, superannuation and finance sectors, and sparked a renewed focus on members and their needs.  

Kat describes this industry-wide transformation to host Dr Juliet Bourke, and details how Aware Super is combatting the ‘gender retirement gap’ not only for their own members, but also through their advocacy work as one of Australia’s most powerful financial forces.  

Professor Frederik Anseel, Interim Dean at UNSW Business School, explains how businesses can harness their moments of reckoning for positive transformation.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

09 Apr 2025The new marketing mix – Are podcasts the future of brand marketing? 00:27:03

Podcasting has completely reshaped the audio landscape, pulling audiences away from other media and into a space where brands, businesses, and creators can connect directly with engaged listeners. 

Today, companies are leveraging podcasts as a powerful marketing tool—leveraging the medium’s popularity as an accessible platform for authentic storytelling.  

James Cridland is the editor of Podnews, a world-leading podcast industry newsletter and he’s been tracking the rise of on-demand audio since the early 2000s. His advice for standing out in an increasingly crowded space? Focus on the fundamentals. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Interested in reading more podcast insights from James? Subscribe to Podnews.  

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

15 Dec 2020The Business of Purpose-led Leadership Part 200:53:37
In this episode we explore what it takes to lead with purpose - from identifying the personal contribution you want to make to the world through your career, to purpose-driven business models.

Guests include Victoria Momsen, Strategic Planning Manager at Lendlease Digital; Alison Harrington, CEO & Founder of Moove and Groove; and Leisa Sargent, Senior Deputy Dean and Co-Deputy Vice Chancellor Equity, Diversity and Inclusion at UNSW Business School.

See omnystudio.com/listener for privacy information.

01 Nov 2023Policy in the slow lane - Can we speed up change and drive down emissions?00:32:32

The battle to halt climate change is impacting most aspects of our day to day lives – right down to the cars we drive. But there’s a missing piece in motoring that could improve things – the electric vehicle industry.  

Manufacturers are making higher quality EVs than ever before, and more of them. At the same time, more Aussie drivers want their next car to be electric. So why is our country one of the slowest in the world in making the transition? More importantly – how do we get in the fast lane?  

Behyad Jafari is the CEO of the Electric Vehicle Council, a national body that represents the electric vehicle industry in Australia, and he says that missing piece is policy.  

Behyad explains to host Dr Juliet Bourke how Australia fell behind the rest of the world in the first place, how that’s affecting our industry right now, and what we can do to get our policies up to scratch. 

Professor Frederik Anseel, Senior Deputy Dean of UNSW Business School, drops in to explain what the EV industry can learn from the growth of solar, and what influences business leaders and their teams on a day-to-day basis.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

30 May 2023Lock and key - how to protect your (and your customer's) data online00:35:55

Over the last few years, Australia has seen its fair share of major data breaches, affecting more than 147 million individuals and shaking the trust people had in organisations responsible for safeguarding their data. There is no doubt that AI is now capable of performing tasks that were once considered science fiction just two decades ago. How can you know that your privacy and data is protected?

Learn about the innovative AI solutions being developed by the UNSW Business AI Lab for the benefit of businesses and listen in on how government committees are addressing issues related to AI and privacy.

Guests:

  • Peter Leonard, Professor of Practice at UNSW Business School and Director at Data Synergies
  • Mary-Anne Williams, Michael J Crouch Chair for Innovation, Founder and Director of the UNSW Business AI Lab and Deputy Director of the UNSW AI Institute

Find out more about UNSW AI publications below:

Read: Can machines invent things? AI reveals the answer is 'yes'
Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurity
Read: How to avoid the ethical pitfalls of artificial intelligence and machine learning
Read: How leaders should weigh up the risks and rewards of AI 

The transcript and show notes can be found on our website here.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.

See omnystudio.com/listener for privacy information.

28 Aug 2020The Business of Adaptive Leadership Part 301:00:29
In this episode, we speak to leaders from the financial services sector and explore how they’ve adapted and led through successive crises. Guests include: Rob Adams, CEO and Managing Director at Perpetual; Suzana Ristevski, Chief Marketing Officer at National Australia Bank; and Dan Peters, Chief Revenue Officer at fintech disruptor Limepay.

See omnystudio.com/listener for privacy information.

19 Feb 2023Lifting the lid - How important are ethical supply chains?00:40:51

From seedless apples to Apple iPhones, complex global supply chains give us access to products we didn’t even know we needed. But are they ethical? For many organisations the list of reasons not to meaningfully track suppliers and prove their commitment to ethical practices is rapidly dwindling, with fresh regulations and incentives being introduced every year.

How do organisations stay committed to transparency when the social, human and environmental sides of supply chains are largely invisible to consumers?

Hear from industry and academic experts in business ethics and supply chain tracking as we explore some of these ethical issues — from modern slavery to regulatory frameworks and the conscious consumer — and what leaders can do to maintain ethical processes while retaining profitability.

Guests:

  • Associate Professor Michele Roberts, Associate Dean (Post-Experience), UNSW Business School and Academic Director of AGSM
  • Associate Professor Tracy Wilcox, School of Management and Governance, UNSW Business School
  • Frances Atkins, Co-Founder, Director givvable, AGSM MBA (Executive) 2020

Find out more about Associate Professor Tracy Wilcox’s and UNSW research here.

Read: Is business or government responsible for getting Australia to 80% vaccination?

Read: Virtue and Risk Culture in Finance

Read: Digital Sustainability Knowledge Hub 

Read: Walking the Walk: How Dual Attitudes Influence Behavioural Outcomes in Ethical Consumption

The transcript and show notes can be found here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn

See omnystudio.com/listener for privacy information.

26 Aug 2020The Business of Adaptive Leadership - Part 200:55:40
Part two in our series on Adaptive Leadership focuses on transformation and how leaders can leverage complex change with a growth mindset. Host Emma Lo Russo is joined by Curtis Davies (KPMG), Adele Schonhardt (Melbourne Digital Concert Hall), and Greg Joffe (Nous Group).

See omnystudio.com/listener for privacy information.

02 Oct 2024Cyber security – How to keep data safe in the digital age00:24:13

We’re finalists in the 3rd Annual Signal Awards! Help us win the Listener’s Choice Award by voting for The Business Of here.

Bigger is not always better, especially when it comes to data.  

In a digitised world, it is possible to collect reams of data on customers, but at what cost? Many companies don’t even realise they’re suffering an extreme case of ‘bad data hygiene’ which in the face of a cyber incident, could be critical.  

Laura Newton, a regulatory lawyer and cyber incident response lead at Herbert Smith Freehills, explains best practices for managing customer data, how to prepare for a cyber incident, and what to do if an incident breaks out.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

19 Jun 2024Profit and purpose – Balancing short-term imperatives with long-term sustainability goals00:22:19

Business is an incredibly powerful force – how do you use it for good? 

How do you balance ambitious social impact targets with the realities of day-to-day operations? 

For Adam McCurdie, co-founder of social enterprise ticketing platform Humanitix, creating social impact was the priority from day one. How was he going to change the world? By starting a software company with a difference: one where he and his co-founder have no exit plan, and the profits go to charities around the world.  

But that’s not the only way to do well and do good. For Tristan Harris, the co-CEO of Harris Farm Markets, social impact evolved from a successful business model. After building a devoted consumer base that wanted more ethically produced products, Tristan realised he could make decisions that were good for the planet – and he could do this much faster than bigger competitors. And for Frances Atkins, the CEO of Givvable, long-term, ‘big picture thinking’ shaped the start up’s purpose. 

If you want to dive deeper into the business of profit and purpose, listen to previous episodes of The Business Of featuring Adam McCurdie, Tristan Harris and Frances Atkins

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our BusinessThink newsletter and receive business insights and groundbreaking research and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

04 Sep 2024Crisis response – What to do when your business lands in hot water00:23:09

Tell the truth and tell it fast, especially when faced with a crisis that has the potential to put people – and an organisation’s reputation – at risk.   

Most businesses have some sort of crisis management plan to enact when threatened with turmoil, but what happens when the best laid plans fail?  

Sue Cato, one of Australia’s leading crisis experts, has been at the coal face of many of those incidents, guiding an array of companies through their most vulnerable moments.   

Sue explains the common mistakes leaders get wrong in a crisis, why your CEO isn’t always the best leader in tough times, and why telling the truth – and telling it early – is always the best move. 

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

13 Nov 2024Creative conversations – The business of making and selling art00:23:08

‘Dreaming is such an important thing. You have to have space to imagine what something could be.’ 

Carving out the time and space to imagine and ideate is crucial for all business leaders. The development and growth of their companies depend on it.  

And for contemporary artist Ramesh Nithiyendran, finding time to ‘daydream’ is only possible with the strong infrastructure he’s built around himself and his practice. 

Across the first decade of his professional career, Ramesh built a successful art practice by treating it like a startup - reinvesting profits, building infrastructure, and thinking carefully about his brand. He peels back the curtain of the creative industries, talking everything from seeking funding and finding an accountant, to what it means to build a sustainable creative business while maintaining your artistic vision.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

This episode is hosted by Dr Juliet Bourke, with insights from Professor Claire Annesley

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made.

See omnystudio.com/listener for privacy information.

25 Oct 2023The Business Of - A podcast for curious minds with a bias for action00:03:19

The way we do business originates in the minds of great leaders, thinkers and doers. And that’s what we’re in the business of. 

From the art world to the world of artificial intelligence, The Business Of brings real-world lessons from industry leaders together with cutting-edge research coming out of the University of New South Wales Business School.  

You’ll hear host Dr Juliet Bourke speaking with people at the top of their fields as they grapple with the stickiest problems of the day.  

You’ll learn why humans get worse at assessing risk the more we’re exposed to it, or how wars in faraway lands can spark innovation across the world as Professor Frederik Anseel brings his expertise as the Senior Deputy Dean of UNSW Business School to every episode, drawing insights form the sharpest minds in research. 

The Business Of is your guide to “doing well” and “doing good” in an accelerating business world. To make sure you don’t miss an episode, hit ‘follow’ in your favourite podcast app. 

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The Business Of is a UNSW Business School podcast, produced with Deadset Studios.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.  

https://www.businessthink.unsw.edu.au/  

https://www.linkedin.com/school/3274515/  

https://www.linkedin.com/school/15104530   

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

15 Nov 2023Risky business - How we adapt to climate change could ‘insure’ a better future00:34:01

You might have come across the term black swan events – commonly used in the insurance space – they’re considered rare occurrences that are almost impossible to predict. 

As our climate and weather patterns continue to change at pace, the unexpected is really all we can expect now. How do businesses like insurers plan for risk and implement resilience strategies in the face of uncertainty?  

Leading with clarity during these high-pressure events takes a systematic approach, and for James Fitzpatrick, the Chief Technical Officer at Allianz Australia, this is his bread and butter.    

James’ industry has plenty to share with leaders in other fields when it comes to planning for "unknown unknowns,” and he explains to host Dr Juliet Bourke how insurers have mapped and modelled the future in the past, how those methods are changing as climate events become increasingly unpredictable, and how the core principles behind those methods can work in other sectors.  

Professor Frederik Anseel, Senior Deputy Dean of UNSW Business School, drops in to explain why practice doesn’t always make perfect when it comes to managing risk.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  

The transcript and show notes can be found on our website here

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

29 Nov 2023The progress principle - how climate resilience is influencing the jobs of the future00:30:20

“In future, I expect that everybody will have climate resilience and climate mitigation as part of their roles.” 

Penny Joseph is the Head of Climate Resilience at major Australian electricity provider Ausgrid, but when she began her career, this type of role didn’t exist.  

As the climate heats up and more industries are feeling the effects of changing weather, Penny explains to The Business Of host Dr Juliet Bourke that roles like hers will become the norm. 

How are the leaders of tomorrow learning the necessary skills to thrive in a climate-changed world - like keeping a team motivated to achieve long-term goals as we transition to a more resilient future? Professor Frederik Anseel shares his insights on “the progress principle” with structure to keep your team focused on the goal.  

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The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. 

The transcript and show notes can be found on our website here.

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. 

See omnystudio.com/listener for privacy information.

02 May 2023Human error - what needs to change to create truly ethical machine learning00:37:03

AI and machine learning are transforming our world, but here's the catch: they can either enhance our best qualities or magnify our worst biases. Getting AI right is both exciting and scary and the big question is, can businesses just race ahead without considering the consequences?

Hear how research and industry come together to discuss the natural tensions between rapid AI advancements and the need for AI to be ethical as we work towards a brighter future.

Guests:

  • Professor Toby Walsh, UNSW Scientia Professor of Artificial Intelligence, Chief Scientist for the UNSW AI Institute
  • Stela Solar, Director, National Artificial Intelligence Centre CSIRO's Data61

Find out more about Lamont Tang and Professor Toby Walsh’s work below:


Read: Can machines invent things? AI reveals the answer is 'yes' 
Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurity 
Read: How to avoid the ethical pitfalls of artificial intelligence and machine learning
Read: How leaders should weigh up the risks and rewards of AI
Read: AI in the workplace: what should CEOs really be thinking about? 
Read: AI: what are the present and future opportunities for business leaders

The transcript and show notes can be found on our website here. 

Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.  

See omnystudio.com/listener for privacy information.

22 Mar 2022The Business of Mental Health00:39:08
This episode unpacks how mental health support services are evolving with technology. Lifeline International CEO Thilini Perera speaks with Professor Nick Wailes, Senior Deputy Dean and Director at Australian Graduate School of Management. We also hear from Professor Frederik Anseel, Senior Deputy Dean (Research & Enterprise) at UNSW Business School.

See omnystudio.com/listener for privacy information.

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