The ASHHRA Podcast (Robert "Bo" Brabo and Luke Carignan)

Coming from Eastern Europe at the young age of 14, Olesea Azevedo has experienced extraordinary opportunities to grow and learn the culture. Time spent with influential leaders across various industries has taught her invaluable lessons which ultimately led her to her current position as head of AdventHealth's people and culture team.

It has certainly been an eye-opening journey over these past few years - one that she's grateful for each day! Now, it is a privilege for her to be able to share some of her team's amazing work at AdventHealth with you all today.

Episode Outline / Time-hacks

·         Welcome to the show and the elevator pitch.

·         How do you keep the personal touch with your team? 2:15

·         How the pandemic forced healthcare to innovate in numerous areas. 7:07

·         How virtual nursing is changing the model for nursing. 11:53

·         How do you get the message out to your team? 15:12

·         Are you connecting with your leader on a weekly basis? 20:36

·         The big company that leads with love. 25:14

·         Healthcare has risen to the occasion. 26:26

·         How do you constantly adjust your offerings to be competitive? 31:14

·         Advice for young HR professionals who don’t have leadership training. 36:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

Healthcare human resources leadership is a vital role in any healthcare organization. Leaders must possess strong skills in recruitment, retention, and development of healthcare professionals. They must be adept at managing budgets, developing strategies, and leveraging technology to enhance the recruitment process.

They must also have the ability to build relationships with healthcare providers, managers, and other staff, as well as to motivate and inspire healthcare professionals to perform at their best.

All of these characteristics (and more) describe our guest Karmen Fittes. Karmen is the Chief Healthcare HR Officer at UVA Health. The insights she shared during our interview are invaluable for healthcare leadership across the board.

Episode Outline / Time-hacks

·         How do you get the team on board with your vision? 4:03

·         The need for radical change in healthcare. 9:39

·         Why aren’t nurses staying? 12:20

·         The importance of saying “we are a great place to work.” 17:50

·         We’re still learning how to talk about our differences. 20:39

·         Leadership development at UVA Health. 22:23

·         Karmen’s experience with misdiagnosis. 26:55

·         What advice would you give to younger Karmen? 29:33

·         How do you get the team on board with your vision? 4:03

·         The need for radical change in healthcare. 9:39

·         Why aren’t nurses staying? 12:20

·         The importance of saying “we are a great place to work.” 17:50

·         We’re still learning how to talk about our differences. 20:39

·         Leadership development at UVA Health. 22:23

·         Karmen’s experience with misdiagnosis. 26:55

·         What advice would you give to younger Karmen? 29:33

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

February 2020 marked an exciting time for the University of Virginia Health system when Dr. Craig Kent stepped up as Executive Vice President. UVA Health is a beacon of responsibility, respect and excellence - offering Central Virginians top-notch hospital services including trauma care, cancer treatment and heart centers plus primary & specialty clinics that reach every corner.

"I have always been passionate about providing excellent clinical care, research, and educational opportunities. Medicine connects and unites us all, helping us to lead happier, healthier lives every day."

Episode Outline / Time-hacks

·         What motivated you to seek out the leadership aspect of health care? 2:28

·         The guiding light of clinical leadership. 4:54

·         Leadership is a journey of learning. 7:35

·         What’s the future of innovation at UVA Health? 11:43

·         How important is access to health care to you? 14:07

·         Why you need to join us in health care. 16:04

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

Elizabeth (Liz) Bruno is an inspirational educator and leader at Baptist Health. With a remarkable background in teaching, training management, performance consulting and nursing leadership, Liz demonstrates her commitment to providing excellent service to others through innovative education and organization development. 

Her strong skills as a coach-facilitator, team builder and communicator allow her to create success across the organization. She is here for the purpose of inspiring others and helping the staff stay on top of their game. Ultimately, Liz looks to ensure that Baptist Health is one of the best health systems in the country!

Episode Time Hacks:

•             Building a force-multiplier process. 1:45

•             How has the force-multiplier effect impacted the staff? Morale? 4:49

•             How can we be creative to get the right people in? 8:45

•             Creative partnerships with local universities. 11:38

•             What kind of partnerships do you need to find? 16:45

•             What you have is what you have “now.” 21:30

•             The power and importance of living in the present. 26:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

Trevor Brand is a results-oriented individual making his mark on the healthcare industry, currently as COO at The Cancer Treatment Centers of America. Trevor is a trailblazer known for reviving financial performance and optimizing utilization of resources, while simultaneously elevating patient experience with quality initiatives – he is an executive that knows what it takes to elevate organizational operations from ordinary to extraordinary!

ONE OF TREVORS SUGGESTIONS FOR HR LEADERS

“Take it one day at a time, take it one person at a time. And really one conversation at a time. I think we've all struggled, and I struggle with it often. trying to take care of everything in one single day. And we've got 365 of those days in a year to get things accomplished and that not everything happens quickly. But the best quality sometimes really takes time to get that done. So as we're working together, really understanding the true nuances of the particular executive, really working one day at a time.”

EPISODE TIME HACKS

·         How did you get started in healthcare? 3:37

·         What does access to healthcare mean? 5:52

·         How to synthesize your goals into a daily goal. 12:15

·         How did you get into this mindset shift? 16:56

·         How daily affirmations work with everything. 18:35

·         Advice for HR Leaders in healthcare. 21:08

ABOUT THE ASHHRA PODCAST

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

As the Chief Nursing & Patient Safety Officer at Singing River Health System, Susan Russell brings a wealth of experience and a deep understanding of the nursing profession to her work. Susan's expertise in the hospital and health care industry spans patient safety, nursing operations and hospital administration. She is proud to have served as both a consultant and panelist on topics related to clinical operations and performance improvement, while also being recognized with awards for advocating donation, innovation and nurse/patient rights.

As a leader in this space, Susan is currently serving on the Board of Directors for the Mississippi Association of Nurse Leaders - where she's using her insights to ensure nursing teams are optimally staffed and that innovative healthcare solutions are developed that result in positive outcomes for patients.

EPISODE TIME HACKS

·         Common reasons for the nursing shortage. 2:15

·         What’s an ongoing shortage? 5:02

·         The wage index and the cost of living. 9:58

·         Innovative ways to grow your internal workforce. 12:16

·         How to start an LPN apprenticeship program. 16:33

·         The importance of diversity in healthcare. 19:33

·         How do you attract people to your area? 22:31

·         How much does it cost to be a travel nurse? 27:53

·         Advice for HR Professionals. 30:34

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Pubali Chakravorty is an experienced executive serving as the Chief Administrative Officer at Promises Behavioral Health. She is a thought leader with over 20 years of experience in human capital management and business operations & has successfully helped organizations ready themselves for growth and expansion.

Pubali is passionate about helping businesses harness the power of their workforce to achieve their goals. Her approach is tailored to each situation, taking into account the unique needs and challenges of her team and the company as a whole.

Drawing on her extensive knowledge and experience, this episode provides solutions that help healthcare HR leaders optimize their workforce, improve efficiency, and boost performance.

EPISODE TIME HACKS

·         The importance of understanding how the business operates. 6:52

·         How important is business acumen in healthcare? 12:07

·         How are you going to really help your team? 17:39

·         Be a listener and an observer. 22:12

·         Do your research before you go to work. 28:29

·         The legal side of HR. 33:58

·         Where does her grit come from? 39:11

·         The importance of being part of other people’s success. 49:23

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Welcome to The ASHHRA Podcast featuring Jeremy Sadlier – a must-listen for discerning professionals in the hospital and health care industry.

Jeremy is a highly respected leader with an extensive background in healthcare operations, legal compliance, and leadership coaching. He has proven his proficiency time and again through successful initiatives that have propelled organizations forward while remaining compliant with labor laws. Utilizing his insights into the changing landscape of the healthcare sector, Jeremy can provide you with invaluable guidance on how to best leverage your resources.

EPISODE TIME HACKS (direct links in "CHAPTERS" tab)

·        The importance of sharing what’s working. 1:18

·        The city of Charlotte. 3:10

·        How is Charlotte becoming a healthcare hub? 5:29

·        How many sessions are there for the conference? 7:36

·        What people get out of the conference. 10:05

·        Mentorship and mentorship opportunities. 12:06

·        What to expect from ASHHRA23. 17:02

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

From humble beginnings as critical care nurses at the Cleveland Clinic to senior-level executives in Houston Methodist's healthcare system, Carole Hackett, CHRO, and Tom Vernon, Chief Experience Officer, are well equipped with knowledge from both operational and business perspectives. 

In this episode they discuss how their "I CARE" values (integrity, compassion, accountability, respect, and excellence, shape hospital culture and share methods for rolling out expectations that promote a culture worthy of emulation. 

EPISODE TIME HACKS

·         The importance of culture and values.2:36

·         The importance of hiring for fit and culture. 11:58

·         Redefine who we are and why we do this. 17:01

·         Work-life balance… NO; just LIFE. 22:29

·         How leaders can start getting quick wins. 25:42

·         Key indicators of success; employee engagement. 31:19

·         Best practices for building a values-based culture. 36:28

·         How to help people understand what works. 42:08

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Healthcare is experiencing a massive transition and transformation. It can be difficult to know where to turn for leadership and guidance. In this episode with Dr. Matt Primack, President of Advocate Condell Medical Center, Matt provides the inspiration and information you need to move your organization forward.

In this episode, Matt shares a very personal story as an example of how we can better integrate work and family in order to achieve harmony. He also discusses the importance of gratitude for healthcare HR professionals. This is a thought-provoking episode that will help you rethink the way you approach healthcare.

EPISODE TIME HACKS (see chapters to jump straight there)

·         Introduction of today’s guest. 0:06

·         Transition and transformation of healthcare. 3:01

·         Leading by inspiring people to be great. 7:28

·         Crisis playbook for the future. 10:16

·         Taking an internal audit of your own organization. 13:58

·         Calm yourself and your team down. 16:21

·         Mentorship is a focus. 21:41

·         The importance of integrating work and family. 24:16

·         More birthdays, more birthdays. 32:04

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Geoffrey Roche, Senior Vice President of Core Education PBC’s National Health Care Practice & Workforce Partnerships, joined the show to talk workforce development and more.

Geoffrey is an inspirational leader who believes in empowering others through meaningful relationships. He has a bold vision and the drive to achieve great results, even when presented with challenging obstacles. His ability to create powerful collaborations enables him to think big and pursue innovative solutions for long-term success across various industries.

EPISODE TIME HACKS

·        What is the role of Core Ed PBC? 145

·        What got you in to this line of work? 3:43

·        The challenges of the healthcare workforce. 5:32

·        Supporting upskilling and career mobility. 10:22

·        The importance of culture in healthcare. 12:45

·        The importance of having a Chief Learning Officer. 15:10

·        How much does data analytics play into the work they do? 19:36

·        Strategies for improving employee retention. 22:19

·        What does leadership mean to you? 25:21

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique! 

Support the show

We are delighted to have Amy Katnik, the dynamic Chief Operating Officer at ApolloMD, join us on The ASHHRA Podcast. Her 32-year career journey has certainly been captivating, and her expertise is vast. Known for her exceptional responsiveness, Amy has broken barriers as the group's first non-clinical and female executive.

Her command over Apollo MD's diversified service lines, such as emergency medicine, hospital medicine, anesthesia, scheduling, recruiting, medical staff services, billing, and customer solutions, is truly remarkable. Indeed, it seems there isn't anything she can't do at Apollo MD.

EPISODE TIME HACKS

• How did you decide to work in healthcare? 1:15
• Proactively reaching out to others. 3:30
• How do you communicate with physicians? 6:12
• How to set the guardrails for the new organization. 10:55
• Leadership and influencing before influencing. 13:44
• Shifting the culture to reflect a physician-friendly environment. 15:51
• Creative ways to take care of patients. 24:49

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

With almost 20 years of experience, Amy Mackenroth is truly a force to be reckoned with in the fields of workforce development, higher education, and academic medicine. Her impressive work history and exceptional foundation of knowledge and expertise makes her the perfect candidate to lead teams and projects focused on talent development, credentialing, and more. 

Laurie Rowe, a credentialing industry veteran with more than two decades of experience. She is an expert in representing national testing organizations, trade associations, and certification and accreditation bodies in various industries. Her strategic vision and insights are the secret sauce behind her unparalleled success in building and managing coalitions and corporate partnerships.

EPISODE TIME HACKS

·         The success of apprenticeship programs. 8:44

·         The process of setting up an apprenticeship program for hospitals. 11:44

·         The competency and certification models. 18:22

·         Work-based learning programs for healthcare. 24:59

·         Competency-based apprenticeships. 28:04

·         Career pathways for apprenticeships. 36:33

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Jonathan Ainsley is the founder and CEO of Investinu (invest in you), a cutting-edge platform designed to empower business mentors, coaches, wellness champions, and counsellors to achieve scalable, sustained, and powerful outcomes. Jonathan is a multifaceted thought leader and business mentor with a keen eye for strategic innovation. 

Jonathan has been working and presenting to HR groups to help them create healthy habits, set and achieve their goals, and benefit their lives overall. Luke, what an incredible recipe to share with our healthcare HR audience whom we know, are at the forefront of some of the most challenging issues facing the healthcare industry today.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

ASHHRA23 Keynote Speaker, Steve Cadigan, has worked with some of the biggest names in tech and finance, including Google, Salesforce, The Royal Bank of Scotland, and the BBC. His expertise is so sought after that top VC and consulting firms like Andreessen Horowitz, Sequoia, KKR, and McKinsey regularly tap him for insights. 

But it's not just Steve’s clients who think highly of him - the teams and organizations he’s built throughout his career have been recognized as exceptional performers by publications like the Wall Street Journal and Fortune magazine. And in 2021, Steve was recognized as one of the top 200 global thought leaders in the world of people and talent. With a track record like that, it's no wonder Steve is in such high demand.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

In today's ever-evolving healthcare landscape, effective leadership is paramount to drive organizational and operational performance. As such, we are thrilled to welcome Keith Minnis, a highly accomplished Senior Executive Leader & Human Resources Professional with over 30 years of experience in complex matrix healthcare systems, as our esteemed guest on the latest episode of our podcast.

With a proven track record of success in human capital management, merger & acquisitions, talent acquisition, employee engagement & retention, and Lean healthcare applications, Keith is a true thought leader in the realm of healthcare leadership. His insights and expertise are invaluable for healthcare leaders seeking to elevate their leadership skills and stay ahead of the latest trends in the industry.

Don't miss this opportunity to gain invaluable knowledge and insights from one of the most respected leaders in healthcare. Tune in now to our latest podcast episode and take your healthcare leadership game to the next level.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Barbara Hoey is a powerhouse attorney with over 30 years of experience, specializing in all areas of employment law. She fearlessly defends her clients, ranging from large corporations to non-profits, in high-profile single-plaintiff, multi-plaintiff, and class action litigation cases. With her vast industry knowledge spanning healthcare to education,

Barbara provides timely, practical advice to her clients in the face of complex employment issues. She has secured more than a dozen victories in cases involving discrimination, the ADA, and whistleblower protection. Notably, she has also triumphed in litigations involving breach of non-compete agreements and theft of trade secrets.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Taylor Hamilton is an exceptional thought leader who has made remarkable contributions as the Senior Vice President and Chief Consumer Officer at Ballad Health. Through her visionary leadership, she has redefined the healthcare landscape by fostering a culture of innovation and implementing groundbreaking strategies that have revolutionized the consumer experience.

As the driving force behind Ballad Health's consumer experience, Taylor’s key priority is to create a seamless and personalized customer journey through traditional and innovative digital solutions. She is deeply committed to listening to the needs of consumers and physicians and leveraging those insights to develop new and innovative interactions with patients and families. Her vision is to empower patients with digital health literacy, ensuring they have access to the latest healthcare technologies.

In her role, Taylor has been responsible for developing and implementing a range of successful marketing, communications, community relations, media relations, and digital strategies. Her expertise and strategic approach have been instrumental in driving Ballad Health's growth and success.

Taylor holds a Master's in Biotechnology Enterprise from Johns Hopkins University and a Bachelor of Communications from The University of Florida. Her academic achievements and extensive experience make her a highly respected thought leader in the healthcare industry. Through her innovative leadership and vision, she has set a new standard for the healthcare industry and inspired a generation of leaders to embrace digital innovation and customer-centricity.

 This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedication to service excellence has earned her a reputation as a talented speaker and consultant, helping healthcare organizations worldwide to achieve their strategic goals and elevate their standards of care.

Kristin's impressive academic credentials include a Bachelor of Science in Nursing from the University of Wisconsin-Madison and a Master's in Health Services Administration from Cardinal Stritch University in Milwaukee, WI. Her thought-provoking insights and pioneering strategies have been widely recognized and shared through her extensive body of work, including the groundbreaking titles You Make the Call! Healthcare's mandate for post-discharge follow-up, Raising the Bar on Service Excellence: The healthcare leader's guide to putting passion into practice, Reclaiming the Passion: Stories that celebrate the essence of nursing, and Customer Service in Health Care: A grassroots approach to creating a culture of service excellence.

Through her visionary leadership and unwavering commitment to healthcare excellence, Kristin Baird has become a sought-after thought leader and trusted advisor, driving positive change, and delivering transformative results for healthcare organizations worldwide.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

Support the show

As a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.

A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.

Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.

One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.

Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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On this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework. 

Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects. 

James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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On this episode of The ASHHRA Podcast, featuring Bo & Luke of The Bo & Luke Show, discuss the unique nature of the healthcare industry and how the employee experience directly affects the patient experience. They are joined by Tim Juergensen, Chief Employee Experience Officer at Covenant Health, who shares his journey from a musician to corporate leadership roles, and emphasizes the importance of self-awareness, humility, and lifelong learning. 

Bo also highlights the transferable skills of musicians and the concept of "Mission First, People Always" for achieving excellent patient care. They discuss real-life examples of improving employee experience leading to better patient experience and the importance of giving staff members a voice. Tune in to gain valuable insights for improving employee and patient experiences in the healthcare industry.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections.  If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

https://keepfinancial.com/ASHHRA/

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On this episode of The ASHHRA Podcast, we hear from Greg Maras, an experienced healthcare HR executive with an outcomes-based wellness program approach focused on real numbers for controlling healthcare costs and providing a healthier environment for employees. Greg shares insights on tackling healthcare costs and underutilization of health services, such as regular check-ups and preventative screenings, which can lead to undetected illnesses. He also emphasizes the importance of evidence-based wellness programs and measuring health to make an impact. 

Additionally, Greg talks about his experience with musculoskeletal health and shares personal anecdotes involving his family and avoiding healthcare costs. Tune in to this episode to gain insightful knowledge on wellness programs, employee healthcare, and the impact of addressing health markers.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections.  If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, guest Becky Rauen, President or the The American Society for Health Care Human Resources Administration (ASHHRA) Board of Directors, discusses the importance of healthcare HR professionals becoming members of ASHHRA. ASHHRA is going through a transformational journey to provide more value to its members and explore partnerships with great companies. Discussion also includes talking about the benefits of taking care of the teams and creating an authentic people-focused culture. Bo, Luke, and Becky discuss the revenue impact of a positive culture in health systems and how it's crucial to the success of an organization. They explore the importance of resiliency, the benefits of being involved with the board and committees of Ashhra, and the impact of a positive culture on both patient care and revenue. This inspiring and informative episode is a must-listen for anyone interested in healthcare HR and making a positive impact on the industry.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections.  If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, hosts Bo and Luke catch up with repeat guest Daniel Gandarilla, Chief Talent Officer at Atrium Health, to discuss recent news affecting his team and an estimated 100,000 other people. They also delve into the importance of having a positive mindset during change, addressing concerns individually and locally, and handling discomfort for leadership and personal development. 

The episode also emphasizes the importance of being intentional when attending conferences and prioritizing learning and reflection for growth and development. Key takeaways from this episode include emotional disruption being natural during change, communication being crucial during this time, and the need for patience during the transition. Don't miss out on this insightful episode of The ASHHRA Podcast.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections.  If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, we delve into the current system of employee compensation. Hosts Bo and Luke are joined by guest speakers Rob Frohwein and Kathryn Petralia, co-founders of Keep Financial. They discuss the flaws in the traditional bi-weekly payment system and how it benefits payroll companies, banks, and intermediaries more than the employees and employers themselves. 

The conversation shifts towards the potential benefits of restructuring compensation to eliminate middlemen, save on fees, and take advantage of the time value of money. This shift could lead to increased employee retention, easier attraction of talent, and better overall performance. The current system, they argue, is not aligned with the way businesses operate or how employees manage their lifestyle. 

The focus of this episode is on moving towards flexible compensation, where employers can customize the size of compensation and employees can personalize it to fit their specific needs. The speakers emphasize that this shift is not about making employees millionaires, but about improving their financial position and providing them with more control over their compensation.

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On this episode of The ASHHRA Podcast, we dive into the world of modern workforce disruption and increased flexibility. Our guest, Alyson Gordon, AVP of Talent Strategies at Duke University Health, shares her insights on aligning actions with the belief that people are a company's greatest asset. We explore how candidates now hold the power to make decisions based on how companies treat their employees, and how this shift will modernize the workforce.

Alyson takes us behind the scenes of her team's regular huddles, where they celebrate wins, provide kudos, and ground themselves in their work. They also hold quarterly town hall meetings to review business strategies and results. Alyson emphasizes the importance of both big and small things in their approach, from one-on-one meetings with team members to weekly leadership meetings.

Alyson's passion for "new people things" shines through as she discusses the selection and onboarding process, aiming to provide a positive and memorable experience for all individuals, whether or not they are ultimately hired. Respect plays a vital role in their team's work, with regular huddles emphasizing this core value. Alyson believes in understanding each team member's preferences and needs, fostering open communication about actions and their impact.

Join us as we dive into the exciting world of workforce modernization, recruitment best practices, and creating a positive employee experience with Alyson Gordon on this episode of The ASHHRA Podcast.

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On this episode of The ASHHRA Podcast, our guest Paul Neagle, Chief Operating Officer at OrthoCarolina, dives deep into the importance of operations in HR. He shares his experiences in tackling a talent crisis, where 120 open positions were causing recruiting struggles. Paul's organization had to think outside the box to attract candidates during a competitive hiring period, where higher wages and sign-on bonuses were being offered elsewhere.

Creative talent acquisition and retention became crucial in staying competitive, and Paul emphasizes the value of alumni status in the organization. He believes that people leaving the organization should be viewed differently, taking into account family situations and scheduling conflicts. HR needs to have more conversations with employees about their needs and concerns, considering alternative schedules to support single parents and offering diverse shifts and benefits.

Paul also highlights the importance of operations within the organization and suggests that HR should report to the Chief Operating Officer (COO) to have a direct line to operations. He himself has taken on a new role where HR reports directly to him, and he expresses excitement in having HR at the table and valuing their contributions. Improving staff training, onboarding, and ongoing training for employees at different levels of tenure are areas of focus.

Having a foundational understanding of the organization's operations is also crucial for HR representatives when answering candidate questions during the interview process. This helps demonstrate to candidates that HR is knowledgeable and informed about the organization.

The episode concludes with Paul's desire to broaden unity within the organization, acknowledging that the biggest asset is its people. He encourages HR team members to interact within the organization, understand the differences between multiple clinics in different locations, and be present even when there are no problems to dispel the negative perception often associated with HR's presence.

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On this episode of The ASHHRA Podcast, we are joined by Gail Games, Vice President – Chief Learning & Development Officer for the Holzer Health System. Gail is a renowned expert in HR and coaching. She shares her insights on various topics related to workplace dynamics, values alignment, and effective training methods.

Gail begins by emphasizing the importance of appreciating employees' abilities and positive intentions. She highlights the need for companies to align individuals with shared values to suitable job positions and offers her commitment to helping candidates find opportunities even if they aren't the right fit for their current company.

Gail encourages candidates to refer others who might be better suited for the position, recognizing that even if someone doesn't work out initially, they may become a valuable asset in the future after gaining new skills and experience. She reflects on the negative impact of not receiving recognition for a job well done, discussing how a leader's lack of gratitude can make an employee feel undervalued. This, in turn, can lead to the employee seeking new job opportunities, causing misunderstandings and potential turnover.

Drawing from her extensive background in healthcare HR, Gail emphasizes the importance of practical application and independent problem-solving in training. She advises against relying solely on PowerPoint presentations for adult learning and suggests that interactive activities are more effective for clinical skills and behavioral change.

She introduces a process called "the purge," which involves brainstorming behaviors that are no longer tolerable and then flipping them to determine the desired expectations. These expectations are then paired with the organization's values for easy integration and alignment.

Throughout the episode, Gail recognizes areas where her explanations can be improved upon and expresses gratitude for the thoughtful questions posed, emphasizing the constant growth and learning process.

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In this episode, we have the honor of hosting the accomplished Jamie Parsons, Chief HR Officer at Kings Daughters Medical Center. Jamie takes us on a journey through his career in healthcare human resources, starting from their roots in a small town in West Virginia all the way to their current position at the renowned King's Daughters in Ashland, Kentucky.

Throughout this captivating conversation, Jamie discusses the importance of leveraging technology in HR processes, highlighting the benefits of utilizing an intranet and AI tools to streamline operations and enhance patient care. The interview also stresses the need for HR professionals to understand the business side of healthcare, particularly in regards to salary, compensation, and benefits, as these elements make up a significant portion of an organization's expenses.

Additionally, Jamie emphasizes the significance of collecting and analyzing data in healthcare and how it can drive organizational success. They delve into the process of developing a strategic HR plan, hiring the right people, and setting customer service standards to propel an organization from good to great.

But that's not all! Jamie delves into the challenges of adapting HR practices to accommodate the changing workforce landscape, discussing the gig economy and its impact on the mindset of individuals. They also tackle the topic of technology in education, exploring the balance between plagiarism detection tools and efficiency-enhancing measures.

This episode is packed with valuable insights for HR professionals in the healthcare industry and beyond. So, grab your headphones and get ready to dive into the expertise of Jamie Parsons in this thought-provoking edition of The ASHHRA Podcast!

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring an insightful conversation with Bob Riney, the President and CEO of Henry Ford Health System. In this episode titled " A Titan in Healthcare: Bob Riney's Insight, Inspiration, and Impact on Detroit's Community," co-hosts Bo Brabo and Luke Carignan sit down with Bob Riney to delve into his remarkable journey as a visionary leader in the healthcare industry and his profound impact on the Detroit community.

Throughout the episode, Bob discusses various aspects of his career, sharing his insights, inspirations, and highlighting the significance of leadership and culture in healthcare organizations. Here are some key highlights from the episode:

1. Expanding the Lens on Healthcare: Bob emphasizes that healthcare is not only about clinicians and medical professionals but also involves a larger ecosystem and non-clinical roles. He encourages listeners to consider the fascinating opportunities beyond clinical aspects and to explore the non-clinical and business side of healthcare.

2. Stepping Out of Comfort Zones: Bob believes in the power of curiosity and exploring different fields and departments outside one's own. He shares his personal experiences of attending professional meetings and volunteering for projects outside of his HR role to gain a broader perspective and develop leadership skills that can be transferred across domains.

3. Work-Life Harmony: Bob reflects on his belief that work-life balance is not about compartmentalizing work and personal life but integrating them in a way that works for oneself and their family. He shares insights into how he navigates fulfilling both personal and professional responsibilities while fostering a sense of purpose and direction.

4. The Impact of Culture: Bob discusses the importance of nurturing and maintaining a positive organizational culture. He highlights the role of leaders in being "chief energy officers," infusing optimism and joy in work, and leading by example. Furthermore, he explains how culture is an essential investment, contributing to the achievement of business goals and employee growth.

5. Leading Through Crisis: Bob shares his experience in managing the COVID-19 pandemic, particularly its significant impact on the Detroit area. He discusses the challenges faced, the importance of focusing on controllable elements, and emphasizes problem-solving and empowerment within the organization.

Stay tuned for more engaging conversations and thought-provoking content on The ASHHRA Podcast. We appreciate your continued support and look forward to bringing you more remarkable stories from leaders in the healthcare industry.

Thank you for being part of our podcast community!

Warm regards,

The ASHHRA Podcast Team

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Welcome back to The ASHHRA Podcast! In this episode, we have a special guest, Alex Hayman, Chief People Officer at Southeast Primary Care Partners, discussing the importance of hiring veterans and the value they bring to organizations. Alex shares his experience in the military and how it shaped his passion for supporting veterans in the workforce. 

The episode sheds light on various initiatives happening in the corporate world that have actually been long-standing practices in the military, highlighting the innovative ideas that veterans can contribute to leadership development, recruitment processes, and training and development. Alex also dives into his own career journey, from operations to human resources, and his current role at Southeast Primary Care Partners, where they focus on bringing value-based medicine to the region. 

Throughout the episode, emphasis is placed on the significance of practicing the mission, vision, and values of an organization, exemplifying the importance of building relationships and trust with providers. So, join your hosts, Bo and Luke, as they engage in an insightful conversation with Alex Hayman on “From Military to Healthcare: Overcoming Challenges and Fostering Leadership in HR.”

Let's dive in!

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In this episode of The ASHHRA Podcast, we had the privilege of hosting Colin Lyle, Executive Director of Talent Acquisition at AdventHealth (at time of recording), and now Partner at RogueHire. Colin shared some invaluable insights on talent acquisition and building successful teams. Here are three key takeaways from our conversation:

1️. It's all about the right team: According to Colin, building a successful team goes beyond just looking at resumes. Skill sets, mindset, and personality traits are important factors to consider. By answering five key questions, anyone can potentially be a valuable addition to the team.

2️. Harnessing the power of data: Colin emphasized the importance of measuring and comparing data in talent acquisition. With the help of their partnership with Rogue Hire, they are able to benchmark and recognize elite performers in their field. Good data is crucial for explaining and advocating for your team's performance.

3️. Speed and efficiency matter: In the competitive market for healthcare professionals, being quick in the hiring process is vital. Over 60% of candidates accept the first job offer they receive, highlighting the importance of being the first to make an offer. Colin also stressed the need to focus on key performance indicators (KPIs) such as speed and pipeline conversions to optimize the screening and selection process.

Don't miss out on these valuable insights! Tune into the episode and boost your talent acquisition strategies today.

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In a captivating episode of The ASHHRA Podcast, we delve into the world of healthcare talent acquisition with none other than Angela Pointer, the Director of Talent Acquisition at Sentara Health. Strap in for an enlightening conversation as Angela shares her unique insights and experiences as a passionate connector in the healthcare industry.

🤝 "I Connect People!" 🤝 Angela's mantra is succinct yet profound: "I connect people!" With over two decades of experience as a Registered Nurse and a remarkable 17 years in the realm of Recruiting and Talent Acquisition, Angela has honed her ability to bridge the gap between exceptional healthcare professionals and the career opportunities they deserve. Tune in to hear how her CliftonStrengths® signature theme of connectedness has been the guiding force in her journey.

🔗 Discovering the Threads of Connection Join us as Angela passionately articulates her belief that every individual's talents and skills contribute to a larger, interconnected tapestry. In the world of healthcare, where each role plays a crucial part in delivering quality patient care, Angela's perspective shines a light on the significance of recognizing the shared purpose that binds us all together.

💼 Guiding a Team of Connection Enthusiasts As a leader, Angela oversees a dynamic team dedicated to weaving connections between aspiring healthcare professionals and the perfect career pathways. Learn how she fosters an environment of collaboration, empathy, and innovation, ensuring that every member of her team is empowered to make a meaningful impact on the lives of both candidates and the healthcare organizations they serve.

🏥 Elevating Healthcare Recruitment Throughout the episode, Angela shares captivating anecdotes and valuable insights that underscore the transformative power of effective talent acquisition in the healthcare sector. From the challenges posed by an evolving industry landscape to the strategies that keep her team adaptable and resilient, Angela's wisdom is a goldmine for HR professionals and healthcare leaders alike.

🔍 Peek into the Future As the healthcare industry continues to evolve, so does the landscape of talent acquisition. Angela gives us a glimpse into the trends, technologies, and strategies that will shape the future of connecting the right people with the right healthcare roles. Her vision leaves us inspired and excited for the boundless possibilities ahead.

Tune in to this episode of The ASHHRA Podcast to hear Angela Pointer's captivating journey of connecting hearts, minds, and talents in the ever-transforming world of healthcare recruitment. It's a testament to the profound impact that a well-forged connection can have on shaping careers, fostering growth, and ultimately, delivering exceptional patient care.

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In this episode of The ASHHRA Podcast, featuring the amazing Chantel Greenfield (Director of Talent Acquisition at Spartanburg Regional Healthcare System), we dive into the challenges of talent acquisition and nurse shortages, which is sure to resonate with healthcare professionals and enthusiasts alike.

Chantel delves into the topic of travel nursing and its impact on the healthcare industry. She questions whether Spartanburg had enough clinicians to handle the pandemic, as many staff members left for other locations. Chantel also explores the intricacies of stipends for travel nurses and suggests reevaluating their structure to incentivize nurses to stay instead of travel.

Drawing from her experience in talent acquisition, Chantel emphasizes the need for stable nursing staff, highlighting the issue of constantly shifting nurses and the difficulty in pinpointing the problem. Despite the challenges, Chantel remains dedicated to understanding recruiters and their strategies, even going into the classroom to hear and see what they're doing.

In this episode, Chantel also shares her personal journey, which is both inspiring and relatable. From becoming pregnant in high school to pursuing her goals while raising her daughter, she defied expectations and found her calling in healthcare. Chantel's story reminds us that life is not always a linear journey, and it's important to explore different paths while keeping our heads up.

As we navigate the post-pandemic landscape, Chantel raises thought-provoking questions about the pursuit of titles and money versus finding purpose in our work. She emphasizes the need for reconnecting with our jobs and employers, recognizing that healthcare impacts the entire community. Chantel stresses the importance of collaboration and unity among hospitals in the same area, as well as the retention of qualified educators who play a key role in training future healthcare professionals.

We deeply appreciate Chantel's honesty in sharing her own doubts and challenges, including her husband's health journey and its impact on her caregiving role. Her commitment to her work in healthcare, even in the face of adversity, is truly inspiring.

Thank you for your continued support of The ASHHRA Podcast. If you haven't already, make sure to subscribe and leave a review on your favorite podcast platform. We value your feedback and suggestions as we strive to provide content that is informative and beneficial.

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We're excited to share the latest episode of The ASHHRA Podcast featuring Akilah Griffin, System Vice President of Talent Acquisition at Atrium Health. In this episode, Akilah shares her valuable insights on recruitment, the power of a hospitality mindset, and the future of healthcare.

Here are some key takeaways from the episode:

1. The Hospitality Mindset in Recruitment: Akilah started her career in the multifamily space before transitioning to HR. She emphasizes the importance of approaching recruitment with a hospitality mindset, acknowledging candidates and their needs throughout the hiring process.

2. Creating an Exceptional Candidate Experience: Akilah suggests pairing a candidate experience specialist with a recruiter to ensure a positive onboarding experience. Effective communication and understanding different communication preferences are crucial.

3. Building Connections: Building connections between candidates and future colleagues is essential, fostering a sense of belonging and engagement from the start.

4. Positive Changes in Healthcare: The COVID-19 pandemic has brought positive changes to healthcare, including improvements in recruitment, talent management, access to care, and communication between providers and patients. Technologies like Epic, MyChart, and telehealth play a significant role in improving access to care.

5. Adaptive Leadership: Adaptive leadership, originating from the human services industry, is also relevant in HR and talent acquisition. It involves navigating unpredictable situations, working with stakeholders, and bridging traditional processes with innovative approaches.

6. The Secret Sauce: Akilah believes that the secret sauce in talent acquisition lies in the hospitality approach, rather than relying solely on advertising or technology. Building relationships, treating candidates with respect, and showing care lead to better results and more grace in challenging situations.

Lastly, we want to express our deep appreciation for all talent acquisition professionals in healthcare and beyond. Your work in connecting people with opportunities that impact their livelihoods is not easy, and we recognize the challenges you face. Remember to extend grace and support to your fellow recruiters and continue to find innovative ways to thrive in this ever-changing market.

Stay tuned for more informative episodes of The ASHHRA Podcast, where we continue to explore the latest trends, best practices, and thought leadership in healthcare HR.

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We are excited to bring you the recap of our latest episode where we had the pleasure of hosting Steve Maddox, head of enterprise growth strategy and health plan relations at Envision Healthcare.

In this episode, we delved into the topic of transitioning veterans into the workforce and the valuable skills they bring to various industries. Here are some of the key takeaways:

1. Translating skills: We discussed the importance of helping veterans connect their military experience to civilian job opportunities. While their specific military roles may not directly apply, their leadership skills and ability to adapt to challenging situations are incredibly valuable.

2. The role of the health system: Our guest emphasized how the health system can play a significant role in helping veterans make the connection between their skills and potential job opportunities. It's crucial for employers to show veterans their value and support their transition into civilian careers.

3. The power of battle buddies: Steve shared his experience of finding "battle buddies" during his transition and how they provided guidance and support. Having someone to check in with during the profound process of transitioning is essential.

4. Multiple paths for veterans: We explored the different paths that veterans can take after leaving the military. Some may choose to become entrepreneurs, while others may seek traditional employment. The key is to allow individuals to serve in multiple capacities and connect them with opportunities that align with their skills and interests.

5. The Department of Defense internship program: Steve shared insights into a program offered by the Department of Defense that provides transitioning veterans with a six to nine-month internship in a sponsoring company. This program offers veterans valuable experience and mentorship, serving as an excellent starting point for their civilian careers.

6. Giving back to the military community: We discussed the importance of HR professionals dedicating time to help the veteran community. By doing so, we can not only make a difference in individual lives but also solve business problems and address the critical issue of veteran suicides.

We are incredibly grateful to Steve Maddox for sharing his knowledge and experiences with us. As always, we appreciate your support of The ASHHRA Podcast and look forward to bringing you more thought-provoking content in the future. If you have any suggestions or requests for topics or guests, please don't hesitate to reach out.

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We are thrilled to share that our latest episode of The ASHHRA Podcast featuring our incredible guest, Tommy Comer, the Chief HR Officer at Commonwealth Senior Living. In this episode, we dive deep into the unique aspects of Tommy's company and his expertise in human resources and business growth.

Key Takeaways from this episode:

1.       Building an Independent Workforce: Tommy highlights the rise of independent workers and the need for scheduling flexibility, using examples like Uber. He discusses the emerging trend of healthcare agency staffing that is more employer-friendly and less rigid, emphasizing the importance of maintaining permanent staff while also expanding the independent workforce.

2.       Developing Middle Managers: Tommy draws attention to the lack of formal training and education among middle managers and community leaders. He stresses the necessity of providing basic managerial training to equip these individuals with essential skills such as interviewing, ensuring they can effectively support their teams and drive success.

3.       Fostering Core Values in Company Culture: Tommy shares his insights on making core values the driving force behind company culture. He explains how Commonwealth Senior Living rates employees based on their adherence to the company's 6 core values and suggests reevaluating the emphasis on skills in annual reviews, focusing solely on values. He also touches upon the challenge of tracking trainings and endeavors, urging for better integration of HR, learning management, and record-keeping systems.

Don't miss out on this enriching conversation with Tommy Comer on The ASHHRA Podcast! Remember to tie everything back to your noble selling purpose and eliminate anything that doesn't align. These takeaways can have a profound impact on your organization's growth and HR strategies.

Listen to the full episode now on Spotify, Apple Podcasts, or your favorite podcast platform. And as always, we love your feedback and suggestions for future episodes!

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We are excited to bring you the latest episode of The ASHHRA Podcast, featuring a special guest, Mike Wukitsch. In this episode, Mike shares his insights and experiences in the field of HR, particularly in the areas of innovation, leadership development, and the role of AI in streamlining HR processes.

Mike takes us on a journey through his career, highlighting the challenges he faced during the pandemic and a hurricane, which led to tremendous innovation and automation of processes within his organization, Lee Health. He emphasizes the importance of streamlining processes to improve services and prioritize consultative and interpretive work in HR.

One key aspect discussed is a unique leadership development program being developed by Mike's organization. This program is designed as a "choose your own adventure" experience, allowing participants to tailor their learning path and collect digital badges and micro credentials along the way. We delve into the agility and customization of this program, as well as its partnership with a university for micro credentialing.

During the episode, Mike and our hosts, Bo and Luke, explore the power of AI in revolutionizing HR practices. They discuss an AI tool that Mike and his team have been utilizing to automate the process of listening to and extracting valuable insights from podcast episodes. This tool not only provides a full transcript but also generates quotes, key themes, social media recommendations, and even offers real-time answers through its chat GPT feature.

Mike shares his vision for the future, highlighting the potential of AI and automation in increasing productivity and efficiency across various industries. He emphasizes the importance of giving clear instructions to AI tools to maximize outcomes and enhance creativity in HR endeavors.

In addition to Mike's wealth of knowledge, he discusses the growth and impact of Lee Health within the community. Being the largest employer in town, Lee Health is committed to providing quality care and improving the overall wellbeing of the community. Mike's insights shed light on the importance of aligning personal values with professional work, focusing on strengths, and creating meaningful experiences for career development.

We encourage you to tune in to this thought-provoking episode, as it offers valuable insights into innovation, leadership development, and the impact of AI in HR. You can listen to "Mike Wukitsch Final Cut" on our podcast website or your favorite podcast platform.

We hope you enjoy this episode, and as always, we appreciate your continued support of The ASHHRA Podcast. Stay engaged, stay inspired, and remember, it's a great time to be in HR!

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In this episode, Sarah Escue, Director of Strategic Program Management at AdventHealth, reveals how AdventHealth values internal promotion and encourages employees to be proactive in seeking opportunities within the organization. Sarah's story highlights the power of networking and leveraging platforms like LinkedIn to connect with individuals who can open doors for you.

In this episode, Sarah gives us a glimpse into the inner workings of AdventHealth's HR department. She reveals how her team is divided into talent communications and operations. The talent communications team is currently working on launching a paid parental leave program in July, while the operations team is focused on planning the annual HR summit, a significant event for HR business partners. Sarah's team, though small, is dedicated to supporting the 150-person event, exemplifying the commitment AdventHealth has to its employees' development.

Sarah showcases AdventHealth's approach to human capital, emphasizing that they play offense rather than defense when it comes to HR strategies. From offering parental leave to providing comprehensive check-ups for employees, AdventHealth prioritizes the well-being and growth of its workforce. Moreover, their sponsorship of a NASCAR team showcases their commitment to creating unique experiences for their employees.

During the episode, you'll also hear about AdventHealth's flexible nurse staffing program called Steflex, which allows for improved flexibility and better patient care. Sarah applauds AdventHealth for being a model for other HR professionals to follow. She emphasizes the importance of courage in taking action and making decisions, highlighting how AdventHealth implements common-sense practices like gathering employee feedback and actually using it. She also criticizes organizations that conduct surveys but fail to take any action based on the feedback received.

Don't miss this incredible episode of "The ASHHRA Podcast" where Sarah Escue shares her journey at AdventHealth and highlights the organization's innovative HR practices. She proves that with courage, persistence, and a belief in doing the right thing, we can create exceptional workplaces that truly value their employees.

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We recently had the privilege of interviewing Dr. Gregory Ladele, Chief Medical Officer at YesCare, where we had an in-depth discussion about correctional healthcare. It was an enlightening conversation, shedding light on the valuable work done in this often-overlooked field. In case you missed it, here are three key takeaways from our conversation that I wanted to share with you:

1️⃣ Corrections Healthcare: The Hidden Gem 💎

Contrary to common beliefs, working in correctional healthcare offers unique opportunities and advantages. It allows providers to practice medicine the way they want, without the usual restrictions imposed by HMOs. Additionally, positions in corrections provide a well-rounded experience for healthcare professionals, preparing them for future endeavors in private practice or academia. It's a great way to diversify healthcare delivery while making a real impact on an underserved population.

2️⃣ The Pandemic's Impact 👥

The COVID-19 pandemic has highlighted the vital role that correctional healthcare plays. With burnout increasing in the healthcare field, there's been a surge of interest in working in corrections. The pandemic has shown the creativity and adaptability of the corrections field in addressing high-risk populations and preventing the spread of the virus. It's an opportunity for healthcare professionals to make a significant difference during these challenging times.

3️⃣ Providing High-Quality Care 🏥

One of the misconceptions about correctional healthcare is the idea of "warm bodies" who merely go through the motions. By stamping out "Moore Body Syndrome" and promoting genuine commitment to healthcare, YesCare is working towards eliminating mediocrity and ensuring that patients receive the best possible care.

We encourage you to listen to the full episode of The ASHHRA Podcast to gain further insights into the world of correctional healthcare. Let's continue to challenge the stigmas and stereotypes associated with this field and appreciate the valuable work happening behind the scenes. Together, we can make a difference!

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Exciting News! Cliff Jurkiewicz, the Vice President of Global Strategy at Phenom, joined us on The ASHHRA Podcast to discuss the role of AI in healthcare HR and its future implications! 

In this episode, we dive into the transformative power of AI, the importance of ethical use, and key considerations when implementing AI in recruitment. Here are 3 key takeaways from our conversation:

1️⃣ AI and Responsible Use: As AI technology advances, it is crucial to ensure ethical and responsible use. Laws such as New York Local Law 144 and EU AI regulations protect human rights and prohibit discrimination based on factors like biometrics or appearance. Understanding how AI can discriminate and evaluating bias mitigation strategies are essential when leveraging these tools.

2️⃣ LinkedIn and Beyond: While LinkedIn is a necessary tool for professional sourcing, it has limitations. Companies like Find them and Seek Out are doing a better job by leveraging dynamic data beyond resume updates. Integration with platforms like Phenom can provide a holistic view of an organization's needs and culture, enhancing the recruitment process.

3️⃣ Start Small, Measure, and Test: When implementing AI in recruitment, starting small and measuring its effectiveness is key. Writing job descriptions is one such use case, where AI can be utilized but still requires human review. By implementing small AI use cases in a targeted way, we ensure fairness, responsibility, and accountability.

Tune in to The ASHHRA Podcast and join us as we explore the intersection of AI and healthcare HR with Cliff Jurkiewicz. Let's embrace technology responsibly and work towards a future where AI supports and elevates humanity. 

*Note: As always, please consult the podcast episode for the full conversation and remember to visit kyleswish.com, or refer someone in need, to access free services for mental health and addiction through Kyle's Wish Foundation*

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We had the privilege of interviewing Stephan Koruba, an incredible advocate for homeless individuals in Chicago.

In this episode, Stephan shares powerful insights from their experience working with The Night Ministry and their dedication to creating a supportive community for the unhoused. Here are the key takeaways from our conversation:

1.       Listen to others' stories: Stephan emphasizes the importance of genuinely listening to the stories of those experiencing homelessness. These stories provide invaluable perspectives and can help drive meaningful change.

2.       Gain a new perspective: Stephan encourages living in a foreign country to gain a fresh outlook on life. Their personal experiences of living in multiple foreign countries have influenced their worldview and strengthened their commitment to helping others.

3.       Bridging the gap in healthcare: Stephan discusses the need for better collaboration between healthcare institutions and outreach groups to improve access to care for homeless individuals. They advocate for incorporating different perspectives and promoting communication to ensure no one falls through the cracks.

We invite you to tune into this thought-provoking episode of The ASHHRA Podcast and join the conversation on how we can create a more compassionate and inclusive society. Together, let's make a positive impact on the lives of those in need.

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Fantastic episode on The ASHHRA Podcast with special guest Travis Gleinig, Chief Information Officer at United Methodist Communities. We had an amazing conversation about leveraging technology for HR and the future of long-term care. Here are 3 key takeaways from our discussion:

1️⃣ Collaboration is key: The relationship between HR and IT is crucial for successful implementation of technology initiatives. By building and maintaining a strong partnership, we can align objectives, work towards common goals, and ensure efficient processes.

2️⃣ Automation for efficiency: Our guest shared how they deployed solutions like robotic process automation (RPA) and artificial intelligence (AI) to streamline critical processes. By automating manual tasks, HR teams can free up time and focus on providing better care and experiences for staff and residents.

3️⃣ Embrace digital transformation: The future of long-term care relies on embracing technology to improve processes and outcomes. From wearable devices to personalized recommendations, technology will play a vital role in enhancing health and wellness in the sector. Let's start the automation journey and continuously apply learned principles.

The power of collaboration shines through in this episode as Travis urges HR professionals to work closely with IT, maintaining a balanced relationship to ensure successful implementation and utilization of technology initiatives. By breaking down silos and fostering collaboration across departments, organizations can truly achieve their objectives.

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In our newest episode, titled "Maximizing Potential: How Brittni McGill's Pipeline Programs are Building a Strong Healthcare Workforce," we have the pleasure of interviewing a true healthcare visionary, Brittni McGill, the Chief Nursing Officer at Norman Regional Health System in Oklahoma. Brittni is known for her groundbreaking initiatives, including the first accredited nurse residency program in her state, a nurse extern program, and a student nurse partner program. She has been recognized as a rising star in the healthcare industry by Becker's.

In this episode, Brittni shares with us her unwavering determination to push forward with important projects, even in the face of adversity. Despite the challenges caused by the COVID-19 pandemic, Brittni and her team decided not to postpone the accreditation process for their Nurse Residency Program. They involved the entire team and navigated the difficulties with resilience and creativity. We were truly inspired by how they handled this situation, and we believe you will be too.

Furthermore, Brittni emphasizes the importance of partnerships in the healthcare industry. She highlights the value of taking ideas to key partners and creating magic together. She encourages flexibility and being open to pivoting during the implementation of innovations. As she mentions a hilarious "Friends" episode where Ross screams "pivot, pivot, pivot" while trying to move a couch, we can feel the energy and excitement of navigating these projects.

One of the standout moments in this episode is when Brittni speaks passionately about pipeline and transition programs. She shares her own experience with a pipeline program, which influenced her career path. Although the program disappeared, she brought it back when given the opportunity. This drove her to continue her work in this area and pursue other endeavors. Her enthusiasm is infectious!

Furthermore, Brittni discusses the importance of casting a wider net in healthcare and connecting the dots for those who may not fully understand the work or the industry. 

Join us in celebrating the inspiring achievements of Brittni McGill by tuning in to "Maximizing Potential: How Brittni McGill's Pipeline Programs are Building a Strong Healthcare Workforce" on The ASHHRA Podcast. And don't forget to subscribe so you never miss an episode!

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We are thrilled to share with you all the latest episode of The ASHHRA Podcast featuring the incredible story of Rudy Jackson, Chief Nursing Officer at UWHealth. In this episode, our hosts Bo and Luke dive deep into Rudy's journey and the powerful insights gained from his experiences as a nurse and leader. 

🎙 Episode Key Takeaways: 🎙

1️⃣ Prioritizing Accountability and Updates:

Rudy shares a heartfelt reflection on a situation where he failed to convince a nurse from leaving their organization to become a travel nurse due to the allure of higher pay. In emphasizing the importance of accountability, Rudy acknowledges the mistake made and underscores the need for timely updates and effective communication to foster trust.

2️⃣ A Call for Compassion and Support:

Drawing from his own experiences, Rudy challenges HR leaders to address the issues of diversion within healthcare. He urges organizations to find compassionate solutions for individuals involved, emphasizing the impact it can have on both their lives and the lives of patients. His plea for proactive problem-solving highlights the significance of avoiding unnecessary setbacks and the importance of prioritizing support.

3️⃣ Innovation and Leadership with Heart:

Throughout the episode, Rudy shares his profound belief in leading with heart and placing nurses at the center of decision-making. He emphasizes the need for an upside-down organizational structure where nursing takes the lead, mirroring his own experiences in trauma rooms. Rudy's inspiring insights remind us to foster empathy, understand the financial struggles of individuals, and prioritize support for our valuable staff.

 Don't forget to tune in to The ASHHRA Podcast's latest episode to gain a wealth of knowledge and inspiration from Rudy Jackson's remarkable journey. Let's embrace the power of accountability, compassion, and innovation in healthcare leadership. Together, we can make a difference!

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We are excited to share with you the latest episode of The ASHHRA Podcast. In this episode, our hosts, Bo and Luke, had the pleasure of interviewing Mike Garrett, Vice President of American Health Care in Roanoke, Virginia.

Mike Garrett is known for his unique approach to employee relations and engagement. Throughout the interview, he shares his perspective on using music as a universal language to connect with employees and create a positive work environment. From surprise song performances to engaging with staff through shared musical preferences, Mike shares how these tactics can enhance employee morale, foster better communication, and ultimately improve the overall work experience.

In addition to his innovative methods of engagement, Mike also highlights the importance of finding balance in the workplace. He explains how infusing moments of fun and joy into the workday can help alleviate stress and increase productivity. Mike emphasizes the significance of addressing tough situations head-on while still maintaining a positive and supportive environment for employees.

Whether you're an HR professional, a healthcare leader, or simply interested in employee engagement strategies, this episode is a must-listen. Mike's insights are both inspiring and practical, offering valuable takeaways for individuals and organizations alike.

We hope you enjoy this episode and find it as insightful and entertaining as we did. Stay tuned for more exciting content and interviews in future episodes of The ASHHRA Podcast.

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In this episode, co-host Luke Carignan sits down with Matt Kaiser to discuss the importance of candidate experience in healthcare talent acquisition. With over 20 years of experience in various roles, Matt shares valuable insights on how to effectively position health talent acquisition and create a positive candidate experience.

During their conversation, Matt breaks down the definition of candidate experience and emphasizes the significance of each touch point in the candidate journey. He offers practical advice and actionable steps to improve brand touchpoints, the application process, and the interview process. Additionally, Matt highlights the importance of onboarding and shares how his team ensures a positive experience for all candidates, keeping diversity, equity, and inclusion at the forefront of their approach.

If you're looking for quick wins in enhancing your candidate experience, Matt suggests focusing on the initial touchpoints, such as the career site and branding, to provide a positive reflection of your organization. He also emphasizes the value of coaching candidates throughout the process, ensuring their success and offering support to underserved communities.

We encourage you to tune in to this engaging episode of The ASHHRA Podcast to gain valuable insights from Matt Kaiser's expertise in healthcare talent acquisition and candidate experience.

Thank you for being a part of our podcast community and supporting The ASHHRA Podcast. We look forward to bringing you more enlightening conversations with industry experts in the future.

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In this episode, Iqbal Atcha, President of the National Association for Health Care Recruitment (NAHCR), shares his insights and expertise on the challenges and changes in the recruitment industry over the past decade. He discusses the top two common problems that organizations, regardless of their size, face in talent acquisition. Iqbal also sheds light on the difficulties healthcare executives experience when transitioning into new roles and offers valuable advice on how they can effectively market themselves in a competitive job market.

What stood out during the conversation with Iqbal was his genuine passion and happiness in what he does. He shares his personal journey, how he went from feeling miserable to finding fulfillment in his consulting career. Iqbal's story is an inspiration to all those who may be feeling stuck or unsatisfied in their current roles.

If you are a healthcare executive looking to make a move or seeking guidance on expanding your reach in the industry, we encourage you to reach out to Iqbal. He is more than happy to provide advice and support confidentially.

We hope you enjoy listening to Iqbal Atcha's interview on The ASHHRA Podcast. Don't forget to share this episode with your colleagues and friends in the healthcare industry who may benefit from Iqbal's expertise.

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In this episode of The ASHHRA Podcast, host Luke Carignan sits down with Theresa Mazzaro, Director of Talent Acquisition at Catholic Medical Center, to discuss her experience as a nurse and her journey into healthcare recruitment. Teresa shares how she found a community and support system in the National Association for Health Care Recruitment (NAHCR) when she transitioned from nursing to HR.

Luke and Teresa also touch on the unique challenges faced by veterans transitioning into civilian life and the importance of maintaining a sense of community for them. They delve into the similarities between the military and healthcare recruitment in terms of teamwork and the focus on the collective rather than individual achievements.

Additionally, Teresa shares valuable recruitment strategies and emphasizes the importance of believing in the product you are selling, which in this case, is the talented individuals that make up healthcare organizations.

One of the highlights of the episode is Teresa's innovative approach to making job offers by sending personalized video notifications. She explains how this method not only adds a personal touch but also sets the stage for a memorable experience and enthusiasm for the candidates joining the organization.

If you want to gain insights into effective recruitment strategies, the power of community, and how to create memorable experiences for candidates, then this episode is a must-listen.

We hope you enjoy this episode and find it as informative and inspiring as we did. Don't forget to subscribe to The ASHHRA Podcast for future episodes featuring industry experts and thought leaders.

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We are back with another thought-provoking episode of The ASHHRA Podcast! In this edition, we had the pleasure of welcoming back Ovell Barbee, a renowned Health Care HR thought leader and advocate for diversity, equity, and inclusion. Ovell’s new book “The Big House: A Human-Centered & Progressive Approach to DEI and Positive Workforce Engagement”, can be found here.

During our conversation, Ovell shared insights into their unique approach to scheduling meetings. Without knowing the subject beforehand, they prioritize giving time and attention to anyone who reaches out. Ovell recounted how these meetings often encompass a wide range of emotions from tears to anger and happiness, as individuals share their experiences of workplace challenges and even horrendous encounters. The question they always leave participants with is, "Did you say anything?" Many times, the answer is a resounding "no", highlighting the need for individuals to use their voices and challenge the status quo.

To encourage speaking up, Ovell created a card with the hashtag "use your voice up". The card includes a powerful sentence participants can complete, emphasizing the importance of challenging the status quo and speaking up. Ovell firmly believes that leaders should create a forum that allows employees to express themselves freely, fostering a culture of open communication and continuous improvement.

We also delved into the complex realm of diversity, equity, and inclusion in talent acquisition. Ovell highlighted the lack of established processes or "playbooks" for implementing DEI initiatives, particularly in healthcare.  From committing to diverse candidate slates to investing in hiring up, Ovell provided valuable strategies for mitigating bias in the recruiting process.

But it wasn't all business talk! Ovell's anecdotes and personal experiences made this episode truly captivating. The unrehearsed nature of the podcast allowed for candid conversations and genuine insights. Trust played a crucial role in creating an environment where Ovell felt comfortable sharing their journey and perspectives.

In this episode, Ovell also tackled difficult topics such as terminating individuals due to threats of violence. They stressed the importance of ensuring the safety of employees and the organization, emphasizing the responsibility to take appropriate action. Ovell also touched upon contentious issues such as censorship in the online space, particularly involving healthcare-related content and vaccination discussions. The conversation sparked reflection on the delicate balance between free speech and the responsibilities of social media organizations and news outlets.

Furthermore, we explored Ovell's valuable tips for leaders to encourage their employees to speak up and develop their voices without fear of repercussions. Creating a respectful and tactful environment where employees feel heard and supported is crucial for positive change and growth.

We hope you found this episode as enlightening and thought-provoking as we did. 

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The latest episode of The ASHHRA Podcast is out now, featuring the incredible Tracy Clarke from ESSA Health. In this episode, Tracy shares her insights on how to set yourself up for success when joining a new organization or stepping into a new leadership role. 

Here are 3 key takeaways from Tracy's interview:

1.       Building Strong Relationships: Tracy emphasizes the importance of getting to know your people and understanding their perspectives before making major changes. By connecting with your executive team, managers, and frontline staff, you can foster a supportive culture and gain valuable insights.

2.       Embracing Intentionality: With remote work becoming more prevalent, it's essential to be intentional in building a strong presence within your organization. Tracy shares her strategies for engaging with remote teams and creating a sense of unity despite being spread across multiple locations.

3.       Balancing Standardization and Individuality: In a physician-owned practice like ESSA Health, Tracy navigates the challenge of driving culture consistency while respecting each office's unique approach. By incorporating physician leaders' voices and collaborating with managers, she aims to standardize practices while enhancing existing processes.

Don't forget to subscribe to The ASHHRA Podcast for more inspiring conversations with industry leaders. And if you found this episode valuable, share it with your HR colleagues to spark meaningful discussions. Let's continue sharing knowledge and growing together!

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In this episode, our hosts, Bo and Luke, had the pleasure of interviewing Jonathan Sobel, the Vice President of Strategic Workforce Planning and Development at Northwell Health.

Jonathan's journey in healthcare HR is not your typical one. He started out as a physician associate, working in pediatric open-heart surgery and eventually transitioning into adult cardiac surgery. After his time in the operating room and ICU, he became a supervisor for physician associates in open heart surgery. When Northwell Health acquired Lenox Hill Hospital in Manhattan, Jonathan had the opportunity to become the PA Director, leading a team of physician associates and nurse practitioners.

During the interview, Jonathan provides valuable insights into the business of healthcare and the importance of understanding the various roles and interactions within a healthcare organization. He emphasizes the need for HR professionals to have industry expertise and a deep understanding of the unique challenges and nuances of the healthcare field.

Jonathan also shares his experience transitioning into HR and the support he received from his HR team. He highlights the importance of HR professionals welcoming individuals from clinical backgrounds and helping them navigate their new roles while leveraging their intimate knowledge of patient care.

In this episode, you'll gain valuable insights into the intersection of clinical expertise and HR in the healthcare industry. Jonathan's unique journey and perspective shed light on the vital role HR plays in finding, developing, and supporting healthcare professionals.

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We are excited to bring you a special episode of The ASHHRA Podcast featuring an inspiring guest, Charla Garcia, the CHRO at Uvalde Memorial Hospital in Texas. Charla shares her incredible journey in the healthcare industry and how she has built a strong and motivated HR team.

During the episode, Charla discusses the unique opportunities and challenges in managing a small HR team in a midsize hospital. She shares insights on how they handle all HR functions in-house, from recruiting to payroll, and how they are implementing a business partner model for quicker employee issue resolution.

One of the standout features of Uvalde Memorial Hospital is their dedication to employee well-being. Charla reveals that healthcare is free for all employees and their families, and they go above and beyond to ensure their staff has access to necessary medications and wellness checks. The hospital's culture of community caring for community has resulted in outstanding patient satisfaction scores and a strong connection between employees and the community they serve.

Furthermore, Charla shares her pride in implementing a patient experience process that focuses on employee and patient feedback. Through this process, Uvalde Memorial Hospital has consistently ranked in the 99th percentile for employee satisfaction and achieved high scores in HCAP (Hospital Consumer Assessment of Healthcare Providers and Systems) surveys.

Overall, Charla's story showcases the power of a close-knit community and the impact it can have on the healthcare experience. Her dedication to her team, patients, and the community is truly remarkable.

Stay tuned for more engaging episodes and inspiring stories from The ASHHRA Podcast.

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We recently had the pleasure of hosting Mary Jo Smith, the CHRO of Franciscan Alliance, on our latest episode of The ASHHRA Podcast.

In this episode, Mary Jo shares her experiences and insights on the importance of empathy in the workplace, particularly when it comes to leadership and employee development. She also delves into how her organization is embracing technology to drive efficiency and enhance the employee experience. Mary Jo's stories and perspectives are truly inspiring and offer valuable lessons for HR professionals in all industries.

During the podcast, Mary Jo discusses the challenges she's faced and how she has successfully navigated them, providing practical advice on how to handle difficult situations with grace and compassion. She emphasizes the need for leaders to lead by example and to always consider the well-being and needs of their employees.

In our new segment, “What Would You Do”, we explore a couple of thought-provoking scenarios that put Mary Jo's expertise to the test, discussing how she would handle situations involving employees struggling with alcoholism and the impact on reputation.

We highly recommend you give this episode a listen, as it offers valuable insights and actionable strategies for HR professionals like you. You can find it on our website, or on your favorite podcast platform. Don't forget to subscribe so you never miss an episode.

Thank you for being a valuable member of the ASHHRA community. We hope this episode brings you fresh perspectives and inspiration in your HR journey.

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We are excited to bring you another episode of The ASHHRA Podcast, and this time we have a special guest joining us - Gareth Holdstock, the Group HR Director at Acadia Healthcare. 

In this episode, Gareth shares his wealth of knowledge and experience in the healthcare industry, spanning over 20 years. He discusses his passion for creating a positive work environment and his focus on employee engagement and retention, particularly in the challenging field of behavioral health.

One topic that Gareth touches upon is the recruitment of healthcare professionals from other countries, specifically nursing. He sheds light on the process of recruiting nurses from the Philippines and India, highlighting their strong educational background and the challenges they may face when assimilating into rural markets.

Another key highlight of the episode is a discussion about the importance of having a playbook for HR professionals. Gareth shares his experience in implementing a playbook at Acadia Healthcare, which focuses on engagement and performance management. He emphasizes the need to start small and focus on a few key initiatives that can make a real impact.

We also explore a thought-provoking segment called "What Would You Do?" where Gareth offers his insights on handling a sensitive HR situation. If you're looking for practical advice on navigating complex employee relations scenarios, this segment is a must-listen.

As always, we encourage you to share your feedback, questions, and suggestions with us. Your input helps us curate content that is relevant and valuable to you.

Don't forget to mark your calendars for the upcoming ASHHRA Annual Conference in April, where we'll have an executive panel discussing "What Would They Do?" It's a session you won't want to miss.

 Thank you for being valued members of the ASHHRA community. We appreciate your support and participation.

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We're excited to bring you the latest episode featuring the incredible Debbie Splinter, HR Director at Baylor Scott and White, Texas Spine and Joint Hospital. 

Here are the key takeaways from our conversation with Debbie:

1. Building Relationships and Creating a Positive Culture: Debbie emphasizes the importance of fostering strong connections and relationships within the organization. By prioritizing employee satisfaction and creating a positive culture, her hospital has achieved an impressive RN turnover rate of only 4%.

2. The Impact of Technology on Healthcare HR: We discuss how technology plays a crucial role in healthcare HR. Implementing new systems and staying ahead with the latest equipment can be challenging due to cost, but it also drives employee satisfaction and impacts turnover. Debbie shares her experiences managing the integration of new technology and its positive effects on staff satisfaction.

3. Navigating Unique HR Challenges: From face tattoos in the workplace to addressing inappropriate internet usage, we dive into real-life examples and discuss the importance of clear policies and effective communication. Debbie shares her insights and strategies for handling these situations with professionalism and fairness.

4. The Power of HR Certifications and Professional Development: Debbie's career journey is a testament to the value of HR certifications and ongoing education. She encourages HR professionals to seek certifications and join professional organizations like the American College of Health Care Executives. Finding a mentor from the c-suite can also be immensely valuable in advancing your career.

As always, we thank Debbie Splinter for sharing her expertise and valuable insights. This thought-provoking episode has given us a deeper understanding of the challenges and opportunities in healthcare HR.

Lastly, we want to remind our listeners to stay tuned for an exciting event coming up in Fort Worth. Make sure to mark your calendars and make plans to attend. Stay tuned for more details in future newsletters and podcast episodes.

As always, thank you for being a part of the ASHHRA Podcast community. We appreciate your support and look forward to bringing you more valuable content in our upcoming episodes.

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On this episode of The ASHHRA Podcast, co-hosts Bo & Luke discussed workforce development and recruiting strategies with Kelly Hurt, VP of HR at McLeod Health in South Carolina. They tackled some tough scenarios and shared valuable insights. 

Here are 3 key takeaways from our discussion:

1.       Separate Recruitment and Workforce Development: Kelly Hurt, VP of HR at McLeod Health, emphasized the importance of having dedicated teams for recruitment and workforce development. By focusing on both current and future talent needs, organizations can build a strong pipeline and ensure a skilled workforce for the future.

 2.       Collaboration is Key: Kelly highlighted the need for collaboration across HR, marketing, and other departments to effectively implement workforce development initiatives. By working together, organizations can engage with schools, universities, and technical colleges, promoting career opportunities in healthcare and building relationships with prospective candidates.

 3.       The Saucy Scenario: We delved into a challenging scenario involving a personal relationship between a CEO and an executive assistant. Kelly navigated this complex situation, emphasizing the importance of maintaining professionalism, protecting employees from adverse actions, and considering alternative solutions to create a healthy work environment.

👉 Check out the full podcast episode to gain more insights and learn how to tackle these workforce challenges head-on. 

We'd love to hear your thoughts on these takeaways or any other topics you'd like to discuss. Feel free to reach out and let's continue the conversation! 

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We're excited to share the latest episode of The ASHHRA Podcast with you, featuring the inspiring John Petrov, CHRO at VCU Health. In this episode, John discusses his unique approach to HR, shares his insights on the importance of compensating and supporting the workforce, and even shares a crazy HR story. It's a conversation you won't want to miss!

Here's a brief summary of some of the highlights from the episode:

1. John Petrov's Award Recognition: Learn about the prestigious award John received from HRO Today and his journey in advocating for significant pay increases for the workforce at Guthrie Clinic.

2. Compensation and HR Leadership: Gain valuable insights into John's deep thoughts on compensation and his proactive approach to ensuring equitable pay within his team and across the organization.

3. The Importance of Relationship Building in HR: Discover John's approach to building trust and credibility with the c-suite and the value of developing meaningful relationships with the HR constituency.

4. The What Would You Do Segment: Dive into a thought-provoking scenario where John provides a well-thought-out response to a challenging HR issue, highlighting his expertise and problem-solving skills.

This episode is a testament to John's energy, authenticity, and commitment to taking care of his people. We invite you to tune in to the full episode to gain valuable insights and inspiration from John's journey in HR leadership.

Thank you for being a part of The ASHHRA Podcast community. We look forward to bringing you more inspiring conversations and valuable content in the future.

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In this episode of The ASHHRA Podcast, we were honored to have Cindy Cronkhite, Executive Director of Human Resources at UNC Health Lenoir in North Carolina, as our special guest. Cindy shared valuable insights and experiences aimed at transforming the workplace and enhancing employee relations to improve patient care.

Here are some highlights from Cindy's appearance on the podcast:

1. Patient-Centered Approach: Cindy stressed the importance of ensuring that employees and leaders understand the impact of their roles on patient care. She emphasized the need for every policy and decision to be made with a focus on the positive impact on the patient experience.

2. Nuanced Feedback and Active Listening: Cindy discussed the importance of giving constructive feedback by focusing on specific behaviors and tying them back to the core values and mission of the organization. She highlighted the value of active listening and asking probing questions to guide employees in self-reflection and problem-solving.

3. Policy Renewal and Engagement: Cindy shared her experience in updating organization policies, emphasizing the need to involve employees in the process to make policies more engaging and relevant. She also discussed the importance of periodic policy reviews to ensure continued impact and effectiveness.

In addition to these insightful conversations, Cindy also addressed a quirky yet thought-provoking scenario in the "What would you do?" segment, providing a practical and empathetic perspective on workplace issues.

We would like to express our gratitude to Cindy for her valuable contributions to the podcast, and we hope her insights have brought you new ideas and perspectives to consider in your own workplace challenges.

Thank you for being part of the ASHHRA community and supporting our commitment to sharing meaningful and actionable content for HR professionals.

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In this episode of The ASHHRA Podcast, we had the pleasure of hosting Clara Blitch, the Chief Human Resource Officer at Williamson Health in the Nashville area, as our special guest.

Clara brought invaluable insights and thoughtful perspectives on human-centered leadership. She discussed the importance of treating people as humans first and emphasized the power of building trust and empathy within the workplace. Clara's passion for creating a supportive and inclusive work environment was truly inspiring.

Additionally, Clara shared her experiences in modernizing the HR department at Williamson Health, providing valuable advice for CHROs and HR professionals navigating similar challenges. Her expertise and calm, professional approach in handling sensitive workplace issues offers a great deal of insight for fellow HR professionals.

In the "What Would You Do" segment, Clara demonstrated her poise and tact in addressing a sensitive workplace issue, underscoring the importance of open communication and a human-centric approach, even in the most challenging of circumstances.

To conclude her interview, Clara shared a powerful message, reminding HR professionals of the significance of self-care and the importance of building a support network to navigate the demands of their roles effectively.

We highly recommend tuning in to this episode to gain valuable takeaways from Clara's experience and expertise. Thank you, Clara, for sharing your knowledge and insights with us!

Stay tuned for more thought-provoking conversations and expert insights on the next episode of The ASHHRA Podcast.

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We are thrilled to bring to you the latest episode of The ASHHRA Podcast, featuring the incredible Felicia Miller, Executive Vice President and Chief Talent Officer at Parkland Health in Texas.

In this episode, Felicia sits down with our hosts Bo and Luke to discuss the pivotal role of health equity for employees and the community. Felicia provides insights into the challenges faced and the impactful strategies being implemented at Parkland Health to ensure the well-being and access to healthcare for all.

Throughout the episode, you will gain valuable perspectives on the importance of addressing the health disparities within the workforce, the community, and the proactive steps being taken to improve the overall health and wellness for all staff members.

From addressing hiring practices to tackling the complexities of navigating the gray areas of HR, Felicia shares her wisdom and experiences, shedding light on the real-world challenges and solutions.

Tune in to the episode to hear more about Parkland Health, Felicia’s personal journey, and her dedication to creating a positive impact on the lives of individuals within the health system and the broader community.

Listen to the episode now to gain valuable insights from Felicia Miller and discover the impactful work being done at Parkland Health in Texas.

Thank you for being part of The ASHHRA Podcast community, and we hope you find this episode enlightening and inspiring.

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In this episode of The ASHHRA Podcast, our hosts Bo and Luke had a thought-provoking conversation with the remarkable Jessica Johnson, the COO of the Charleston division of MUSC Health. The episode delved into the concept of the "anchor check" and its significance in managing stress and decision-making in both professional and personal life.

The conversation highlighted the importance of the anchor check as a tool for recentering and maintaining focus, ultimately preventing the personalization of work issues and promoting wellness. Jessica Johnson shared her experiences using anchor checks in crisis management, emphasizing making quick, well-intended decisions rooted in personal values.

The power of naming and positive thinking was also discussed, along with the significance of getting to know colleagues beyond work, fostering better communication and understanding. The hosts, Bo and Luke, emphasized the importance of authenticity and empathy in the workplace, advocating for building relationships and creating a more inclusive and understanding work environment.

This episode not only provided valuable insights into managing stress and making decisions but also highlighted the impact of understanding others' stories and developing empathy, particularly in the healthcare profession.

Stay tuned and stay connected for more insightful episodes and engaging discussions on The ASHHRA Podcast.

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We had a fantastic time chatting with Eric Van Duren, Chief Talent Acquisition Officer at Bon Secours Mercy Health, on the latest episode of The ASHHRA Podcast. Our conversation was festive, insightful, and packed with valuable insights about the healthcare talent acquisition space in 2023. 

Here are three key takeaways from our discussion:

1. Trends in Healthcare Talent Acquisition: Eric shared invaluable insights into the current trends shaping healthcare talent acquisition, including the shift from travel nursing to building internal resource pools, standard operating procedure enhancements, and the increasing focus on automation and intelligence.

2. The Importance of Leadership and Flexibility: We delved into the significance of leadership within healthcare organizations, the growing trend of flexibility in the modern workforce, and its impact on the employee value proposition.

3. Reflections on Podcast Impact and Future Goals: We all shared our personal and professional goals for 2024, emphasizing the importance of achieving unimpeachable results in professional settings, financial goal-setting, and the impact of previous podcast guests on our careers and lives.

If you're interested in gaining more insights from our conversation, be sure to tune in to the full episode of The ASHHRA Podcast. Thank you, Eric Van Duren, for joining us!

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In Episode 65 of The ASHHRA Podcast, we had the pleasure of hosting Adrienne Mitchell, Chief People Officer at the Medical College of Wisconsin. Adrienne shared some valuable insights into the world of health care HR and discussed challenges such as cultural development, employee relations, and upholding organizational values. 

Read on for some key takeaways from our conversation with Adrienne:

1. Importance of ASHHRA for Health Care HR Professionals: Adrienne emphasized the unique value of ASHHRA in providing a platform for health care HR professionals to connect, network, and share best practices. She compared the benefits of being a part of ASHHRA with the experience of general HR organizations like SHRM, highlighting the specific focus and relevance of ASHHRA for the health care industry.

2. Collaboration and Support in Health Care HR: Adrienne shed light on the collaborative and supportive culture in health care HR, particularly regarding the willingness of executives to share best practices and support each other. The open exchange of ideas and resources within the health care HR community was a key highlight of her discussion.

3. Overcoming Challenges in Health Care HR: Adrienne provided actionable tips for health care HR professionals, emphasizing the importance of leveraging networks, seeking out solutions from peers and industry experts, and making incremental improvements over time when facing challenges in HR.

In addition to these insights, Adrienne expressed her appreciation for the exceptional team and leadership at the Medical College of Wisconsin, underscoring the importance of working with colleagues and leaders who truly care about the people they serve.

Stay tuned for our next episode, and don't forget to subscribe to The ASHHRA Podcast for more engaging discussions with industry experts.

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🎙️ Just wrapped up a powerful conversation on The ASHHRA Podcast with Jessica Engelhard, Corporate Director of Talent Acquisition at Emory Healthcare. We had a candid discussion about the challenges and innovative solutions in talent acquisition within the healthcare industry.

🌟 Key Takeaways from the Episode:

- Embracing Process Transformation: Jessica shared how she transformed her team to meet the demands of talent acquisition by doubling the team size and utilizing a consultative approach to optimize processes, leading to significant cost savings and increased retention.

- Addressing Discrimination in Hiring: Jessica emphasized the importance of addressing discrimination within HR with integrity, data-driven insights, and direct conversations to educate discriminators, thus fostering genuine support for diverse teams.

- Embracing Diverse Perspectives: Highlighting the value of team-focused experiences like sports and debate clubs in developing essential skills for the workplace, Jessica emphasized the importance of diverse perspectives in HR for a cohesive and unified talent acquisition strategy.

This episode truly unpacks the critical shifts and strategies needed in talent acquisition, and I'm thrilled to share these insights with our audience. Join the conversation by tuning in to The ASHHRA Podcast.

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We are excited to share with you the latest content from The ASHHRA Podcast! In this episode, co-hosts Bo and Luke engaged in a stimulating conversation with the remarkable Olesea Azevedo, Chief Administrative Officer & Chief People Officer at AdventHealth.

In this feature-packed episode, Bo and Luke delved into the impact of promotions within a company versus seeking new opportunities elsewhere. Together with Olesea, they explored the fulfillment derived from being recognized and promoted within an organization, in contrast to seeking career growth externally.

This insightful conversation also included plans for a potential series with AdventHealth, delving into different areas outside HR within the healthcare industry. Additionally, the episode exuded excitement and optimism for the future of HR and the healthcare industry, with a focus on aligning actions with organizational vision and maintaining motivation during challenging times, exemplified by the significant challenges and successes faced during the pandemic.

Olesea shared valuable insights on implementing strategic changes based on feedback, emphasizing the importance of shared accountability and collaboration for successful execution. The conversation also highlighted instances where collaboration with clinical teams led to notable improvements, impacting both turnover rates and financial performance.

Moreover, Bo, Luke, and Olesea spoke about maintaining a culture of empowerment, gathering input from all levels of the organization, and adapting strategies to meet the organization's needs. They also discussed the unique cooperative model utilized at AdventHealth, where feedback is sought and applied from employees at all levels for making strategic decisions.

Finally, the episode covered the profound impact of AdventHealth's service standards, developed through design thinking and team collaboration, and their role in guiding decisions to keep employees safe and supported during the pandemic.

Thank you for being part of The ASHHRA Podcast community, and we look forward to connecting with you soon for more enriching content!

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We're excited to announce the release of a special episode on The ASHHRA Podcast featuring a compelling conversation with Jonathan Frieden, a managing attorney specializing in medical malpractice. Hosted by Bo Brabo and Luke Carignan of The Bo & Luke Show, this insightful episode delves deep into the crucial role of healthcare HR professionals in talent acquisition and managing the provider candidate pool. Jonathan Frieden shares his wealth of experience and expertise, shedding light on the intense preparation and uncertainties involved in handling medical malpractice cases.

The hosts engage in a thought-provoking comparison between Jonathan's trial preparation and the challenges faced by human resources professionals in briefing executives and board members. The discussion delves into the complexity and significance of the medical malpractice cases handled by Jonathan, along with the pressure and responsibility of representing families in the face of life-changing injuries.

This episode offers valuable insights into reducing the likelihood of legal action from the HR standpoint and emphasizes the significance of advocating for oneself in a medical context. Additionally, Jonathan discusses the need for hospital administrators to reach out to lawyers for help in improving the system and advises on verifying the history and qualifications of physicians and nurses being hired.

The conversation also touches on the pressure and financial constraints on healthcare organizations in their hiring and staffing practices, along with engaging insights into the pressure faced by trial lawyers as the trial nears.

To listen to this engaging conversation, tune in to The ASHHRA Podcast and gain valuable perspectives that directly impact HR teams, talent acquisition, and chief executives.

Thank you for being a part of The ASHHRA Podcast community. We hope you find this episode as insightful and thought-provoking as we did.

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We are thrilled to present the latest episode of The ASHHRA Podcast, featuring an insightful conversation with the exceptional Karen Simonton, CEO of the Ortho Forum, on the critical issues facing healthcare professionals and the evolving role of HR and finance in supporting their well-being and career growth. 

Join hosts Bo and Luke from The Bo & Luke Show as they delve into the challenges and opportunities within the healthcare industry and the strategic collaboration between HR and finance.

**Key Takeaways from the Episode:**

1. Burnout and Fatigue in Healthcare: Karen Simonton discusses the impact of burnout and fatigue on medical professionals, emphasizing the need for legislative protections to support their mental health and well-being without compromising their privacy.

2. Diversity in Orthopedics: The importance of diversity within orthopedic surgery and the need to encourage more women and minority groups to choose this specialty is highlighted, along with the challenges faced by women in orthopedic residency.

3. HR and Finance Collaboration: The conversation explores the dynamic relationship between HR and finance, touching upon the need for intentional collaboration and open communication to address conflicting priorities and drive positive change within the organization.

**Podcast Banter and Informative Insights:**

The episode also features candid banter between the hosts and Karen Simonton, providing a glimpse into the lighter side of the conversation, while delivering informative insights into the evolving dynamics of the healthcare industry.

**How to Tune In:**

Catch this thought-provoking episode on The ASHHRA Podcast and stay informed about the critical issues impacting healthcare professionals and the strategic partnership between HR and finance.

**Connect with Us:**

Join the conversation and stay updated on future episodes by subscribing to The ASHHRA Podcast on your favorite podcast platforms. We look forward to bringing you more engaging content that explores the evolving landscape of healthcare and HR.

Thank you for being a part of The ASHHRA Podcast community and for your continued support.

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In this episode, we were joined by Matt Rimer, the Managing Partner of RogueHire, as we delved deep into the evolving landscape of healthcare talent acquisition. Throughout the discussion, Matt shared valuable insights that shed light on the unparalleled opportunities and challenges facing HR professionals in the healthcare industry.

Here are the key highlights from our conversation with Matt Rimer:

1. Widening Gap in Healthcare HR: Matt discussed the growing division between organizations embracing innovative practices and those adhering to conventional methods. This gap emphasizes the need for cultivating good habits rather than relying on quick fixes.

2. Talent Benchmarking and Training Academy: Matt's team at RogueHire offers benchmarking reports and a comprehensive training academy focused on recruitment processes and sustainable improvement. Their resources provide invaluable insights for healthcare organizations aiming to stay ahead in talent acquisition.

3. Healthcare Recruitment Strategies: The conversation explored the necessity of establishing standard operating procedures in healthcare talent acquisition teams, drawing parallels with effective team-based approaches utilized in the military.

4. Importance of Nurturing Relationships: We emphasized the significance of building strong connections with candidates and nurturing rejected applicants, both crucial components for cultivating a candidate-centric approach in healthcare HR.

For those interested in learning more about Matt Rimer's insights and accessing RogueHire's resources, don't miss out on their benchmarking program and visit their website. Additionally, connect with Matt on LinkedIn and explore the engaging resources available through "TA in the trenches."

We are dedicated to providing you with valuable content that elevates your healthcare HR knowledge and practices. Thank you for being part of the ASHHRA Podcast community, and we look forward to bringing you more insightful conversations in our future episodes.

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In our latest episode of The ASHHRA Podcast, we were honored to host Kelsie McClendon, the HR director at the Donor Network of Arizona. Kelsie shared invaluable insights into the organ donation industry and shed light on the impactful work being done in the healthcare sector.

Listeners had the chance to learn about the detailed processes involved in organ donation, the challenges faced during the pandemic, and the significant impact that organ donation has on saving lives. Kelsie's expertise and passion for the industry provided a captivating and informative discussion that is sure to resonate with all healthcare professionals.

From understanding the criteria for viable organ donation to the tremendous impact of the Donor Network of Arizona, this episode offered a comprehensive insight into the world of organ procurement organizations and the vital role they play in the healthcare industry.

Tune in to the episode to gain a deeper understanding of the industry and discover the opportunities for healthcare professionals to make a difference. Kelsie's perspective highlights the meaningful work being done in the organ donation sector and offers insights that are both enlightening and inspiring.

We hope you find this episode as enlightening as we did, and we look forward to bringing you more compelling content in the future.

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Get ready to dive deep into the transformative world of Human Resources with our latest episode of The ASHHRA Podcast. Join us, Bo and Luke, as we unravel the evolving role of HR alongside our distinguished guest, Carolyn Schneider, the Chief Human Resources Officer at Ardent Health Services.

🎧 In This Episode:

- **Data-Driven HR Leadership**: Discover the ever-growing need for HR professionals to embrace data and technology. Carolyn shares insightful narratives on the role of virtual reality in HR training and the essentials for ongoing success in our field.

- **A Trip Down Memory Lane**: As we approach the 60th anniversary of human resources, Luke proposes a throwback segment, sparking a nostalgic conversation about the seismic shifts in HR policies from dress codes to digital disruption.

- **A Salute to Healthcare Heroes**: Carolyn takes a moment to appreciate her incredible team and the tireless healthcare warriors, underscoring the crucial role of HR in advocating for employees, particularly in the health sector.

- **Metrics That Matter**: Learn how Ardent Health Services, with its extensive workforce, tackles the challenge of measuring HR effectiveness. Tune in as we dissect actionable strategies focusing on turnover rates, the quality of hires, employee engagement, and much more.

- **The Art of Belonging**: Listen in on our profound discussion about the importance of fostering a sense of belonging within organizations and the profound impacts when employees feel connected.

- **Cultivating Culture**: We delve into the pivotal role of culture in shaping our organizations and nurturing strategic community connections, with success stories from leading figures in healthcare.

📖 Must-Listen Segments:

- "The Consultative Future of HR" - Carolyn's vision on the consultative, strategic potential of HR teams.

- "The Heart of HR" - A candid conversation about the fundamental need for empathy and care in the workplace.

🗓️ Save The Date:

Bo confirms his presence at the upcoming conference in Fort Worth, and rest assured, we have some exciting content cooking up for our listeners who can join us there!

🎁 Before You Go:

End your listen by indulging in our thoughtful gratuity round, thanking both Carolyn for her enriching insights and you, our loyal audience, for continuing this journey with us.

Enjoy the insights, and until next time, keep nurturing your workplace with care, purpose, and strategic innovation.

Bo, Luke, and The ASHHRA Podcast Team

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Caregiving is more than an act of kindness; it's a journey that demands strength, knowledge, and support. This is the heart of our latest episode on The ASHHRA Podcast, featuring Dave Jacobs, the compassionate Co-founder and Co-CEO of Homethrive Inc.

In this profound discussion, our hosts Bo and Luke, together with Dave, delve into the untold facets of caregiving. Here’s what you can look forward to in this episode:

👴 Respecting the Rights of Older Adults: Dave sheds light on the importance of honoring elderly individuals' choices, even when they differ from what family caregivers might consider the "right" decision.

🛌 Late-Stage Life Education: Listen as Luke opens up about his desire to understand the later stages of life better, an area often shrouded in uncertainty and fear.

💼 Work-Life Harmony: Discover the challenges caregivers face when balancing personal responsibilities and professional aspirations.

💡 Practical Caregiving Support: Dave introduces us to the powerful ways Homethrive alleviates the burdens caregivers carry, from navigating insurance adjustments to supporting changes in living environments.

👥 The Unsung Heroes in Healthcare: We discuss how caregiving responsibilities affect healthcare professionals personally, influencing their presence at work, potential turnover, and the overall success of healthcare organizations.

🚀 Utilization Impact: Gain insight into how digital companions and early support access can catalyze utilization outcomes within organizations.

This episode is not just another podcast—it's a beacon of hope and guidance for anyone faced with the loving challenge of caregiving.

When life’s commitments weigh heavily, remember that there are champions like Dave and resources like Homethrive ready to shoulder some of the load.

As a valuable member of our podcast community, we invite you to tune in, share your stories, and become part of the conversation that aims to make a difference in how we support one another.

Together, let’s change the narrative around caregiving. Feel free to reach out to Dave and his team at Homethrive to continue the conversation or to seek the support you or your organization may need.

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Prepare to dive deep into the heart of organizational culture and healthcare HR with an exclusive episode of The ASHHRA Podcast! Join our esteemed hosts Bo and Luke as they welcome Shaun Smith, Group Senior Vice President and Chief People and Culture Officer of New York Presbyterian, in a thought-provoking episode titled "Pioneering HR Excellence in Healthcare with Shaun Smith."

🌟 Episode Highlights:

- Shaun Smith unravels the significance of leadership and team values in shaping a strong organizational culture.

- Discover how New York Presbyterian's unique "respect creator" came to life through active team member input.

- Shaun's impassioned advocacy for mental wellness is a powerful reminder of the support healthcare workers desperately need.

🚀 Transformative Insights:

- Uncover how Shaun's human-centric approach reshapes the healthcare landscape, emphasizing respect, civility, and the deep-seated human connections all organizations yearn for.

- Learn about the challenges of maintaining quality and culture in a large healthcare community from someone who manages it firsthand.

- Shaun's take on biases within AI, the future of healthcare HR, and the concrete steps toward career pathing and grooming the next generation of healthcare professionals is a must-listen for all HR enthusiasts and professionals alike.

- Bo and Luke candidly discuss the intricate balancing act of work-life integration over mere balance, offering fresh perspectives for our always-connected world.

👀 Sneak Peek:

- Shaun sheds light on the Inner workings of New York Presbyterian's HR strategies, from their use of Modern Hire to the continuity of career progression.

- Discover their meticulous approach to training for behavioral-based interviews and how Shawn's leadership style has made an impact.

- Finally, revel in Shaun's personal branding philosophy: helping people become their best selves, a testament to his passion for HR in the healthcare sector and community support.

Don't miss out on this riveting episode! 🎧 Grab your earbuds, tune in, and let the transformative tales of dedication and leadership of Shaun Smith inspire your day and reshape your thoughts on the future of HR in healthcare.

Stay engaged, stay informed, and stay ahead of the curve with The ASHHRA Podcast.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this episode, we had the pleasure of welcoming a special guest, Carrie O'Dell, the CHRO of the Group Health Cooperative (GHC) of South Central Wisconsin. She shared invaluable insights on tackling the staffing shortage through learning and development, growing staff from within, and managing sensitive HR situations.

Key Takeaways:

1. Prioritize internal staff development: GHC's Rising Leaders program focuses on developing leadership abilities in employees who don't have direct reports. This not only fosters a culture of internal growth but also boosts retention and recruitment efforts.

2. Manage challenging situations with empathy: Carrie shared a real-life human resources challenge and how they resolved it through mediation, thereby fostering respect and understanding among employees.

3. Foster a supportive HR environment: Shout out to the GHC HR department for their steadfast dedication, especially during the challenging times of the pandemic. The team's resilience and commitment should serve as an inspiration to other HR professionals.

Carrie's expertise and anecdotes made for an enlightening and thought-provoking conversation. We highly recommend giving it a listen.

If you're interested in learning innovative ways to address staffing challenges and foster a supportive work environment, this episode is a must-listen. 

Stay tuned for more insightful and engaging episodes coming your way. Don't forget to subscribe to The ASHHRA Podcast so you never miss an episode!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

Ready to uncover the secrets to a successful career in healthcare human resources? Tune into the latest episode of The ASHHRA Podcast, where our engaging hosts, Bo and Luke, sit down with the inspiring Carl McDonald, CHRO of Broward Health and a six-year veteran at ASHHRA!

🔊 In this must-listen episode, Carl gets candid about the crucial elements needed to thrive in the healthcare industry. From building a robust support system to nurturing a positive personal brand, Carl shares actionable insights that are invaluable to both emerging and seasoned HR professionals alike.

What's Inside the Episode:

- ☑️ The role of mentorship and personal branding in elevating your healthcare HR career

- ☑️ Carl's genuine love for employee engagement and the value he places on transparency

- ☑️ The tough realities of HR responsibilities, including the difficult task of terminations

- ☑️ Real talk on work-life balance and embodying the organizational values you promote

- ☑️ How joining ASHRA and volunteering enriches your professional and personal journey

- ☑️ Bo and Luke dive into the significance of physical well-being as Carl sheds light on his daily routines

- ☑️ Sneak peek into the upcoming ASHRA conference in Fort Worth, Texas, in April – an event you won't want to miss!

🎙️ Carl McDonald is more than just a HR leader; he's a testament to what drive and determination can achieve in the fast-evolving field of HR. Despite the challenges posed by an ever-changing landscape, such as the impact of COVID-19 on healthcare, Carl emphasizes the need for healthcare HR professionals to focus on self-care and plan their time off meticulously to minimize workplace disruptions.

🏃‍♂️💡 Plus, don't miss Luke's innovative idea of incorporating health and fitness goals into work meetings – it could be the next step towards a healthier, more engaged workforce!

🌟 Whether you're an HR newbie or a pro, Carl's journey to the C-suite in record time is bound to motivate and inspire. Learn how he leveraged opportunities and challenges alike to climb the ladder of success.

Don't forget to mark your calendars for the ASHHRA Conference in Fort Worth, Texas, this April. It's the perfect opportunity to network, learn, and recharge!

We hope this episode sparks excitement for your own journey in healthcare HR. Stay engaged with us, and be sure to provide your feedback – we're always eager to hear from our dynamic ASHHRA community.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

 Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

Buckle up for a journey through the complex world of pharmacy benefits on the latest episode of The ASHHRA Podcast! 🎧

In this episode, "Innovative Approaches to Pharmacy Benefit Solutions," hosts Bo and Luke dive deep with industry experts Becky Grant and Craig Abrahamson from RxBenefits to explore how healthcare HR professionals can navigate the ever-evolving landscape of pharmacy benefits management.

Key Insights You Can't Miss:

- **The Unique Approach of RxBenefits:** Learn how RxBenefits stands apart from traditional PBMs by focusing on meaningful client engagements rather than owning distribution channels. Plus, find out how their short-term contracts offer annual financial improvements.

- **Strategies for Employers:** Discover how RxBenefits helps employers get the most out of their pharmacy resources, positioning them for revenue growth and better community healthcare.

- **Financial Savvy in Healthcare HR:** Understand why Bo and Luke are passionate about helping you build your business acumen, especially when it comes to evaluating pharmacy service contracts that can save your organization millions.

- **The Challenge of Balancing Interests:** Hear Craig talk about the competing interests within pharmacy benefits and the importance of partnership in this intricate area.

- **Maximizing Pharmaceutical Procurement:** Becky shares her insights into creating a personalized experience both for members and clients, ensuring adherence to promised benefits, and optimizing plan performance for the long haul.

Connect, Learn, and Save:

Engage with real-world scenarios that outline the crucial role HR plays in managing costs without compromising patient care. From budget-friendly pharmacy plans to the importance of differentiating medical and pharmacy contracts, this discussion is packed with takeaways for your team.

The episode also includes lighter moments where Becky gives thanks to her dedicated healthcare team and her military-serving children, while Craig throws support behind Yukon Huskies basketball.

This is an episode that promises to arm you with the knowledge to make informed decisions and foster collaboration within your healthcare organization. We encourage you to listen, share with your network, and continue the conversation around the significant impact of pharmacy benefit management.

Stay Well-Informed,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

As a valued member of The ASHHRA Podcast community, we're excited to share the insights from our latest episode with Bruce Mattos, AVP – Corporate Director of Talent Acquisition at Phoebe Putney Health System. We dive deep into the ever-evolving world of healthcare recruitment with industry veteran Bruce Mattos. Join us as we explore the strategic shifts that are reshaping talent acquisition in healthcare systems.

🩺 A Proven Strategy for Talent Discovery

Uncover the astonishing fact that 80% of candidates were already in the ATS, often for over a year. Discover how a strategic focus on internal databases and targeting specific regions could revolutionize your recruitment efforts.

🔍 The Personal Touch in Recruitment

Learn why automated processes are taking a back seat to genuine, personalized outreach. We discuss the importance of phone calls, targeted messaging, and why a sincere approach can make all the difference.

💰 Financial Challenges and Accessible Healthcare

With nearly half of community hospitals in a precarious financial situation, Bruce Mattos shares how healthcare accessibility remains a pressing priority and how recruitment strategies need to adapt.

📈 Reducing Turnover with Positive Candidate Experiences

Dive into the practices that not only attract candidates but significantly impact job retention and engagement, from streamlined applications to memorable interviews.

🤝 Building Relationships over Relying on Technology

Gain insight into the crucial balance between leveraging technology and the irreplaceable human element in forming strong recruitment bonds.

✨ Creative Approaches to Talent Acquisition

Bruce and Luke discuss low-cost methods that yield high returns in recruitment, emphasizing the value of personalized outreach to command attention in a crowded job market.

🤖 The Evolving Role of Technology

Stay ahead by learning how to merge the efficiency of digital platforms with the indispensability of personal relationships to secure top talent in healthcare.

👥 Collaboration as the Key to Success

Hear how sharing expertise and resources among healthcare organizations is integral to overcoming talent acquisition challenges.

The discussion with Bruce Mattos is rife with practical strategies, actionable tips, and heartfelt stories that highlight the importance of placing people first in the recruitment process. Whether you're an HR professional in healthcare or a talent acquisition enthusiast, this episode is a treasure trove of knowledge that you can't afford to miss.

Thank you for being part of our journey to transform healthcare HR together.

Best regards,

The ASHHRA Podcast Team

P.S. Did you know better candidate experiences can greatly enhance job commitment? Implementing just one insight from this episode could critically improve your talent retention! 🚀

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We are excited to bring you the latest scoop from The ASHHRA Podcast – a treasure trove of insights for healthcare HR professionals and enthusiasts alike!

Join us this week as our hosts, Bo and Luke, dive deep into the nuanced world of talent acquisition, candidate experience, and the essential nature of internal mobility within healthcare organizations.

🤝 Embracing Individual Stories

Sharon Giotis, Vice President, Talent Acquisition & Internal Mobility at The Leukemia & Lymphoma Society, sets the stage by emphasizing the power of personal narratives in shaping recruitment practices. Understanding candidates beyond their CVs is not just a practice; it's a philosophy that can transform your hiring framework and enrich your organization's culture.

🙌 Crafting a Positive Candidate Journey

Ever wonder why some applicants become champions of your brand even when they don't land the job? It's all about the journey! Luke and Sharon unfold strategies to craft a candidate experience that resonates and encourages future applications.

⚙️ Behind the Scenes of Ineffective Candidate Experiences

Ever thought about what goes wrong in the hiring process? Bo and Luke take a candid look at the pitfalls of recruitment strategies, addressing real issues like training gaps and how technology can be both a savior and a stumbling block.

🚀 Defining Internal Mobility

Sharon brings her expertise to light, dissecting the concept of internal mobility and its unique application within different organizational cultures. Get ready for an engaging discussion on how to tailor internal mobility strategies to your company's specific needs and employee aspirations.

🛠️ HR Tools and Tech That Make the Cut

Dive into the world of HR tech as Sharon illustrates her team's framework, focusing on the use of LinkedIn and the significance of exploiting your company's Applicant Tracking System (ATS) to its fullest potential.

🎖️ A Journey of Resilience and Impact

We take a moment to shine a light on Sharon's personal journey, her battle with breast cancer, and her inspiring role at the Leukemia and Lymphoma Society. Discover how healthcare HR experiences transcend the professional realm, interweaving personal growth and communal impact.

👋 A Weekly Dose of Healthcare HR Wisdom

Remember, The ASHHRA Podcast is your weekly rendezvous point for unrivaled healthcare HR knowledge and advice. Don't miss out on the wealth of experience our hosts and guests generously share each episode.

🎙️ Tune in now to " Technology and Tradition: Modernizing Talent Recruitment" and elevate your HR practice with insight from the best in the business. Share your thoughts and takeaways with us – your voice makes our conversation whole.

Wishing you an insightful listen,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

In this must-listen episode, we sit down with the esteemed Christin Davis, Managing Director of HR Operations and Technology at ChenMed. Her unique journey from Capitol Hill to transforming HR tech is nothing short of inspirational and is packed with tidbits that could redefine the way your company handles HR technology.

🚀 Episode Highlights:

- Christin's passion for ChenMed's mission to create a better healthcare future for the elderly resonates deeply with listeners.

- The challenges and triumphs of integrating complex systems like Workday and Phenom at ChenMed.

- The critical role of change management in HR tech and how ongoing training and adoption is setting up ChenMed's team for success.

- Personalized experiences with AI in HR: Christin explores the double-edged sword of cutting-edge technology and the realities of inaccurate data.

Luke shares his admiration for Christin's depth of knowledge and hints at future collaborations—we too can't wait to have her back for more eye-opening tech talks!

🌟 Key Takeaway: Continuous adaptation, thorough documentation, and the art of effective communication are at the heart of a successful HR tech strategy. 

Don't miss out on this game-changing conversation. Tune in to explore how you can empower your HR department to rise above the tech tide and ensure an unrivaled experience for both employees and customers.

Happy Listening,

The ASHHRA Podcast Team

P.S. Join us as we demystify AI in HR and chart a course for success amidst evolving tech landscapes. See you on the airwaves!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In an insightful conversation with our latest guest, Matt Craven, a top healthcare recruitment influencer & Director of Talent Acquisition at City of Hope, we dove deep into the beating heart of healthcare HR and the nuances of talent acquisition. Here are the key takeaways from this riveting episode:

🚀 **Magical Mindset in Sourcing Talent**

- The sheer complexity of recruiting for healthcare lies in the range of positions from the frontline to the executive suite.

- Matt stresses the significance of mindset over experience; recruiters must embody a go-getter attitude and harbor genuine care for candidates' desires and needs.

- Fostering enjoyable work environments is key, as happy teams strive harder, resulting in better recruitment outcomes.

👥 **Building Relationships & Personal Touch**

- Successful placements hinge on cultivating strong relationships and understanding candidates beyond their resumes.

- Matt shares the power of persistence and personal outreach; even if candidates initially reject offers, maintaining communication can open doors for future opportunities.

- Moving beyond transactional interactions, Matt endorses a humanized approach to messaging, making AI and templated responses more personalized.

📊 **Data-Driven Influence & Leadership**

- Using data to influence hiring decisions is paramount for compelling leadership to adopt more effective talent acquisition strategies.

- Recruitment isn't just about filling vacancies; it's about impacting patient care and the overall effectiveness of the healthcare delivery system.

- Matt's strategy of managing a compact, yet mighty sourcing team proves that quality trumps quantity, especially in roles where candidates are scarce yet crucial.

Listen to the full conversation on The ASHHRA Podcast, Episode 81, to unwrap the future of healthcare recruitment. Learn from a seasoned pro how a blend of passion, partnerships, and strategy can revolutionize your recruitment game. 

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We just dropped an insightful conversation on the "Leading the Charge in Healthcare Talent Acquisition" episode, featuring talent acquisition leaders Jacquie Liddell and Megan Bradley from Mass General Brigham. Get ready to dive deep into HR transformations during challenging times!

🔑 **Key Takeaways:**

- **Robust Change Management**: Learn how Mass General Brigham navigated the demanding requirements of talent acquisition through crucial investments and strategic alignments.

- **Impact of COVID-19 on Recruitment**: Discover the unique challenges and solutions implemented by the TA team to adjust to the pandemic and the surge following the Great Resignation.

- **Embracing Technology & Training**: Explore the importance of onboarding new tech solutions like Workday and continuous training to meet evolving industry needs.

This episode is packed with real-world insights from leading professionals who are shaping the future of healthcare recruitment. Whether you're in HR or looking to understand the dynamics of talent acquisition in high-pressure environments, you won’t want to miss this!

➡️ Listen, learn, and let us know your thoughts! Connect with Jacquie and Megan on LinkedIn to continue the conversation.

Feel free to tag anyone who might benefit from this episode or add your insights on tackling HR challenges effectively! 🌟

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

#ASHHRApodcast #HumanResources #TalentAcquisition #HealthcareLeadership #COVID19Impact #RecruitmentChallenges #Workday #ChangeManagement #LeadershipDevelopment #PodcastEpisodes

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Get ready to dive into the inspiring journey of a true HR leader! Our latest episode, "A Deep Dive into HR Leadership," features an engaging conversation with Susie Jamerson, Chief People Officer of the Corporate Services Region at AdventHealth.

Episode Highlights:

1. Susie's Impressive Tenure: Discover how Susie's 21-year career path at AdventHealth shaped her leadership style and her outlook on HR's impact in healthcare.

2. AdventHealth’s Evolution: Susie shares her firsthand experience during the rebranding of AdventHealth, emphasizing unity and culture-building across various facilities.

3. Leadership and Problem-Solving: Find out how Susie approaches complex challenges with a focus on relationship-building and strategic thinking.

4. Staying Grounded: Learn about Susie's morning routine and how staying centered helps her manage a demanding role while maintaining her passion for service.

💡 Insightful Moments:

- Susie reflects on the importance of building a coherent brand and culture post-rebranding.

- Her take on the personal traits that have enabled her career success – from being a proactive problem solver to fostering significant relationships within the industry.

🔗 Must-Listen Clips:

- Why Culture Matters: [Listen at 06:55]

- Navigating a Major Rebrand: [Listen at 15:22]

- A Day in the Life of a CPO: [Listen at 20:15]

🎧 Tune in now to get inspired! [Listen to the Full Episode Here]

Whether you’re an HR professional or someone interested in the strategic management of healthcare services, this episode is packed with valuable insights.

What's Next?

Stay tuned for our next episode, where we delve into the world of innovative HR solutions with another special guest. Don't miss it!

We'd Love to Hear from YOU!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We had the pleasure of sitting down with Nancy Howell Agee, the dynamic CEO of Carilion Clinic, in person at their corporate office in Roanoke, Virginia. The episode took a deep dive into the workings of a major health system and the significant impact of leadership and innovation on healthcare. Here are some highlights from this enlightening discussion:

🔸 Pioneering Healthcare Education and Workforce Growth: Nancy detailed the health system's strategic collaborations with Virginia Tech and other institutions to enhance medical education and create a sustainable workforce pipeline.

🔸 Embracing Technology in Healthcare: From robotics to technology-driven solutions, Carilion Clinic is revolutionizing patient care across vast geographic regions, ensuring high-quality service delivery in both urban and rural settings.

🔸 Cultivating a Mission-Driven Culture: Nancy's long-standing commitment to the clinic's mission has steered its expansion from 2,000 to 13,000 employees, making it a beacon of growth and opportunity in Roanoke and beyond.

📍 Recorded in Roanoke, Virginia, this episode not only explored the transformations within Carilion Clinic but also shed light on the broader implications for healthcare systems everywhere.

👉 Key Takeaways for Healthcare Professionals:

- Invest in partnerships to bolster educational and workforce development.

- Leverage technology to enhance care delivery and operational efficiency.

- Foster a values-driven culture to attract and retain top talent in healthcare.

Don't miss out on this insightful conversation filled with actionable ideas and inspiring stories. Tune in to The ASHHRA Podcast to discover how these insights can impact your approach to healthcare leadership and innovation.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We had the pleasure of hosting Jeanne Armentrout, the Chief Administrative Officer at Carilion Clinic, who shared invaluable insights from her extensive career in healthcare administration and human resources.

Jeanne’s journey from a registered nurse to the pinnacle of HR leadership at Carilion Clinic offers a fascinating story of career evolution, underscoring the power of growth and flexibility in one's career path. This episode is a treasure trove for anyone invested in leadership development and employee engagement.

Highlights from the Episode:

1. Leadership and Employee Engagement:

Jeanne discusses the critical role leaders play in fostering a workplace culture that prioritizes employee engagement and development. Her approach of "only ask what you can do something about" in employee surveys has revolutionized feedback mechanisms at Carilion.

2. The Importance of Servant Leadership:

Emphasizing a “servant leadership” style, Jeanne shares how supporting the success of others—be it superiors, peers, or direct reports—creates a reciprocal environment of trust and success.

3. Communication and Growth:

The necessity of clear, varied, and interactive communication is highlighted as a cornerstone for nurturing a engaged and informed workforce. Jeanne’s innovative changes to standard communication, such as integrating podcasts and videos, have kept content fresh and accessible.

4. Developing a Problem-Solving Mindset:

Jeanne encourages leaders to adopt a proactive problem-solving attitude, advising that employees always bring potential solutions when presenting problems. She believes empowering employees to participate in solution-finding can significantly enhance operational effectiveness.

A Little More About Jeanne:

Besides her leadership at Carilion Clinic, Jeanne's passions include music and being an advocate for work life-balance, which she regards as crucial for decompressing and maintaining productivity in high-stress environments.

For a deeper dive into these topics and more, tune into this insightful episode, available now on Spotify, Apple Podcasts, and our website. Gain from Jeanne’s experience to potentially transform your own approaches to HR and leadership.

Stay tuned for more enriching content and don't forget to send us your feedback which helps us grow and improve.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Exciting insights from our latest episode of The ASHHRA Podcast featuring Dr. Rawle “Tony” Seupaul, EVP and Chief Physician Executive at Carilion Clinic! In an illuminating discussion, Dr. Seupaul shares his expert perspective on the intersection of healthcare and technology and the critical role of HR in these dynamic times.

🌟 Episode Highlights:

·        Dr. Seupaul's passion for technology-enhanced healthcare, emphasizing AI’s transformative role in radiology and patient consultations.

·        Insights into how AI and technology are poised to reduce healthcare costs and improve outcomes over the coming decade.

·        The strategic integration of AI in healthcare settings to augment the workforce and enhance patient care quality and safety.

🔑 Key Takeaways:

·        Embrace Technology: The future of healthcare is intertwined with advancements in AI and technology. Organizations must embrace these tools to stay competitive and improve healthcare delivery.

·        Human Element: Despite the tech surge, the human touch remains irreplaceable in healthcare. Combining human judgment with AI can lead to better patient outcomes and enhance safety.

·        HR’s Role: HR professionals are pivotal in managing this transition, focusing on talent management and integrating tech to bolster organizational strategies.

💬 Dr. Seupaul also shared personal anecdotes about the support from his family and the rewarding nature of his work environment at Carilion Clinic in Roanoke, which contributes to his and the organization's success.

Don't miss this compelling conversation on how technology is reshaping healthcare management and delivery. Tune into The ASHHRA Podcast for this and more insightful discussions! 🎧 

👏 Special thanks to Dr. Seupaul for joining us and sharing his wisdom and to all involved at the Carilion Clinic for their ongoing commitment to excellence in healthcare.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to bring you another enlightening episode of The ASHHRA Podcast. In this episode, we feature an exclusive conversation with Paul Hudgins, SVP and CHRO of Carilion Clinic.

Join our hosts, Bo and Luke, as they explore the scenic setting of Roanoke with Paul and discuss the pressing needs and strategies within HR in the healthcare sector. Here’s what you can expect from this engaging episode:

1. Discovering Roanoke: Paul shares his personal experiences and the alluring beauty of Roanoke, a gem surrounded by majestic mountains and serene lakes. Whether you’re considering a move or seeking a peaceful getaway, Roanoke’s charm is sure to appeal.

2. Navigating Healthcare HR Challenges: From staffing shortages to the implications of remote work, Paul discusses the complex landscape of healthcare HR. Learn how Carilion Clinic is addressing these challenges head-on through innovative strategies.

3. Insights on Leadership and Employee Retention: Gain valuable insights as Paul shares his approach to leadership and the importance of nurturing a connection to the organization's mission. Plus, discover how Carilion's partnership with educational institutions is helping to pave a brighter future for its team.

4. Personal Rituals and Work-Life Balance: In a time when disconnecting is more important than ever, Paul and our hosts share their personal routines for decompression and maintaining a healthy work-life balance.

5. The Importance of Kindness in Leadership: Hear how simple acts of kindness can significantly impact workplace atmosphere and employee retention, with Carilion seeing a noteworthy return of former employees.

This episode is packed with valuable lessons and touching stories that underscore the importance of adaptive leadership and personal fulfillment in the fast-evolving world of healthcare HR. Tune in to this profound discussion that is sure to provide you with fresh perspectives on managing and thriving in the healthcare industry.

Thank you for your continued support and engagement. We look forward to bringing you more thought-provoking content.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to bring you a new episode of The ASHHRA Podcast! This time, our dynamic hosts, Bo and Luke, dive deep into the world of healthcare recruitment marketing with two exceptional guests: Yvette Hansen and Whitney Wallace from Baylor Scott and White Health in Dallas. 

Yvette, the Director of TA and DEIB, and Whitney, the TA Marketing and Sourcing Manager, share their innovative strategies that earned them national recognition, including first place for "Best Use of Paid Social Media and Recruitment Marketing" and second place for "Best Careers Blog."

🔍 In This Episode:

·        The Magic of Authenticity: Yvette and Whitney reveal the power of using real employee testimonies and experiences in marketing campaigns.

·        Behind the Curtain: Whitney’s unexpected journey from talent acquisition to becoming a passionate advocate for analytics and creative marketing.

·        TikTok Triumphs: Learn how Baylor Scott and White became pioneers in healthcare recruitment on TikTok and saw significant lead generation and increased applicants.

·        Metrics that Matter: Discover how they track the performance of their campaigns with precise metrics like ROI, cost per click, cost per apply, and source of hire.

·        Team Synergy: The guests emphasize the importance of internal collaboration and alignment between marketing and HR for consistent branding.

💡 Key Takeaways:

·        National recognition does not come without effort—hear about the tight deadlines and the scramble to gather relevant submissions that paid off big time!

·        Embrace innovation and new platforms. Yvette and Whitney's success with TikTok campaigns may inspire you to explore uncharted territories for attracting talent.

·        Aligning internal culture with external branding is crucial. Learn how consistent and authentic messaging can improve candidate experience and employee morale.

🗓️ Don't Miss Out!

This episode is packed with actionable insights and inspiring stories. It’s a goldmine for anyone involved in healthcare HR and recruitment marketing. Whether you're a seasoned professional or just starting out, you’re sure to find valuable takeaways.

We encourage all our listeners to engage with us on LinkedIn and share their thoughts and experiences. If your health system has amazing TikTok recruitment videos, drop them in the comments of our LinkedIn post.

Thank You:

A big shout-out to Yvette Hansen and Whitney Wallace for sharing their journey and expertise, and to our audience for your continuous support. Keep exploring, innovating, and making a difference in healthcare HR!

Stay tuned for more exciting content from The ASHHRA Podcast!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In episode 89 of The ASHHRA Podcast, we delve into the intricacies of transformation in healthcare with none other than Dr. Patrick McGill, EVP and Chief Transformation Officer at Community Health Network. If you’re passionate about revolutionizing healthcare through data, technology, and continuous improvement, this episode is a goldmine of insights!

Highlights from the Episode:

·        Luke’s Proven Filter Questions: Our host Luke shares his expertly crafted set of 6 questions designed to filter out potential partnerships or clients, split into understanding the problem, defining success, measuring success, identifying the people involved, assessing processes, and evaluating current technology.

·        Understanding Root Causes: Patrick McGill emphasizes the importance of identifying the root causes of issues before jumping into solutions. He provides an insightful example of how process improvement teams can effectively pause meetings to recalibrate their focus on the actual problem at hand.

·        Data-Driven Transformation: The conversation pivots to the crucial role that data plays in driving behavioral change and achieving transformation in healthcare organizations. Patrick shares how understanding and leveraging data is fundamental in setting clear objectives and improving clinical operational processes.

·        Embracing Change and Technology: In a captivating discussion, Patrick and the hosts explore the challenges and benefits of adopting generative AI in the workplace. Despite the apprehensions, Patrick is optimistic about how new technology can address healthcare's prevalent issues, such as complexity, lack of transparency, expense, and loss of human interaction.

·        Continuous Learning: Patrick’s journey from a background in chemistry to becoming a leading figure in IT and analytics underscores the importance of lifelong learning. 

📌 Key Takeaways:

1.       Root Cause Analysis: Always dig deep to understand the fundamental issues before implementing solutions.

2.       Data Utilization: Data is a powerful tool for setting objectives, monitoring progress, and driving substantial change.

3.       Embrace Technology and Change: Stay open to new tools and generative AI, which can significantly enhance healthcare processes while preserving human interaction.

4.       Cross-Disciplinary Skills: Break down expertise silos and encourage collaboration across departments for holistic problem-solving.

5.       Continuous Learning: Constantly push yourself and your organization to embrace new knowledge and challenges.

📌 Don't Miss Out on These Insights! 

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring the fascinating journey and paramount insights from Samantha Feanny, Associate Vice President and Deputy Chief Human Resources Officer at the University of Miami Health System.

In this episode, our hosts Bo and Luke dive deep into the diverse paths that lead to success in Human Resources. Samantha's story stands out, taking us from law school to the dynamic world of healthcare HR. With her rich background and unparalleled experience, Samantha shares lessons on risk management, ethics, communication, and seizing opportunities.

Key Highlights:

1. Unexpected Journey:

   - Samantha started her career in law, inspired by a family deeply rooted in the legal field.

   - Transitioned from a lawyer to a labor relations consultant, and eventually into a key HR role in healthcare.

2. Navigating HR with a Legal Mind:

   - Balancing risk management and innovation while protecting both the organization and its employees.

   - The importance of compliance and ethical decision-making in HR.

3. Collaborating Effectively:

   - Tips on building strong relationships between HR and legal departments.

   - Fostering an environment where HR is seen as a partner, not a barrier.

4. Leadership and Growth:

   - The significance of openness to new opportunities and the courage to seek help.

   - How to cultivate a supportive and educational atmosphere within your team.

5. Daily Rituals for Success:

   - Samantha’s unique approach to starting her day with positivity and connection.

Quote of the Episode:

"Be open to whatever possibility comes in front of you. Just give it a try." — Samantha Feanny

💡 Why You Should Listen:

Whether you're a seasoned HR professional or just starting your career, Samantha's experiences provide invaluable wisdom on navigating challenges and embracing growth. Her story underscores the importance of adaptability, ethical integrity, and continuous learning.

Stay curious, stay inspired!

Warm regards,  

The ASHHRA Podcast Team  

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this episode of The ASHHRA Podcast, our hosts Luke and Bo sit down with Jonathan Hirokawa, Director of Human Resources and People Strategy at Children's Hospital Colorado, for an in-depth discussion on aligning HR practices with organizational strategy and financial stability.

Episode Highlights:

- Money Mondays Concept: Learn how Luke and Bo’s innovative “Money Monday” concept encourages HR professionals to focus 20% of their time on making and saving money for their organization.  

- Themed HR Days: Discover the benefits of themed HR days like "Culture Tuesdays" and "Internal Policy Wednesdays" and how these can help streamline your HR functions.

- Financial Impact in HR: Bo emphasizes why it's essential to consider the financial implications of labor, expenses, and projects, linking them directly to the organization’s revenue.

- Role of HR in Healthcare: Jonathan delves into his role at Children's Hospital Colorado, sharing strategies for aligning HR with the hospital’s long-term vision and improving community health.

- Innovative HR Strategies: Explore innovative HR policies, including tuition reimbursement for employees and their dependents at West Virginia University, as Jonathan explains their long-term benefits and organizational value.

- Importance of Data: Jonathan and the hosts highlight the use of data in HR decision-making, including how to interpret and act on data to address turnover, expenses, and operational needs.

- Engaging with Employees: Bo and Jonathan discuss the critical importance of HR professionals getting out from behind their desks to engage with employees, understanding their perspectives by talking to them directly rather than relying solely on survey data.

This episode is packed with practical insights and strategies that can help you elevate your HR practices and align them more closely with your organization’s overall goals.

We hope you enjoy this episode and encourage you to share your thoughts and feedback with us. If you have any specific topics you’d like us to cover or questions for our hosts and guests, please don’t hesitate to reach out.

Stay tuned for more enlightening conversations and thank you for being a part of the ASHHRA community!

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are excited to share with you the latest episode of The ASHHRA Podcast where we dive deep into the world of healthcare HR with an exceptional guest, Kelvin Igumbor, the Associate Vice President of Employee Relations at VCU Health System.

🔊 Episode Title: Kelvin Igumbor Final Cut

This insightful episode is packed with valuable information and thought-provoking discussions. Here's a sneak peek at what you can expect:

1. The Value of Legal Acumen in HR

Kelvin shares how his background in law has been instrumental in his HR career, particularly in employee relations. His analytical thinking and ability to navigate complex legal scenarios have proven to be invaluable.

2. Managing Employee Relations

Kelvin delves into the intricacies of handling daily HR issues, from reading lengthy documents to making quick, informed decisions. He emphasizes the importance of experience and a keen eye for detail in this process.

3. Risk Management and Team Collaboration

Learn from Kelvin's approach to calculating acceptable risks in staffing and organizational decisions. He stresses the importance of teamwork and involving the right stakeholders to collectively address and resolve issues.

4. Kelvin’s Journey and Philosophy

From his move from Nigeria to the United States 14 years ago to his various roles in higher education and insurance regulation, Kelvin’s diverse background has shaped his unique perspective on HR. He also discusses the significant role of diversity in teams and organizations.

5. Labor Relations Insight

Kelvin provides a look into labor relations, comparing his experiences in Nigeria with those in the U.S. He highlights the shared goal of ensuring employee satisfaction and organizational success.

6. Meaningful Work and Employee Satisfaction

Hear Kelvin's thoughts on the importance of employees finding meaning in their work and feeling valued by their employers. He believes that ensuring employees are well taken care of translates to greater job satisfaction and overall organizational success.

Kelvin also gives a heartfelt shoutout to his incredible HR colleagues at VCU Health System, acknowledging their hard work and dedication.

📢 Special Offer:

Our co-host Luke has a special offer for nurses considering relocation to Richmond, Virginia, to join the VCU Health team. The first five nurses who reach out to him on LinkedIn will get a personal tour of the facilities and a southern hospitality lunch!

Don’t miss out on this episode filled with practical insights and inspiring stories. Tune in now and stay ahead in the ever-evolving world of healthcare HR!

Thank you for being a part of our ASHHRA Podcast community. We look forward to bringing you more enlightening content in our future episodes.

Stay connected,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We're thrilled to announce that a brand-new episode of The ASHHRA Podcast is now live and ready for your listening pleasure. This week, we’re bringing you an enlightening conversation with none other than Katie Larkin, Director of HR Operations at the University of Illinois Hospital in Chicago.

In This Episode:

- The scope of HR Operations: Katie shares insights into her role at the University of Illinois Hospital, including compliance, FTE changes, and implementing new technologies.

- Credential Monitoring: Hear about the intricate process of ensuring all licenses and certifications for staff are up-to-date.

- Challenges of Tech Implementation: How Katie and her team navigated the rollout of new systems just as the pandemic hit.

- Remote Work Management: The trials and triumphs of managing a hybrid team.

- Best Eats in Chicago: Katie spills the beans on her favorite restaurants (hint: epic burgers and legendary shakes)!

Why Listen?

Whether you’re an HR professional, a healthcare administrator, or someone interested in operational excellence, this episode is packed with valuable insights and practical advice. Plus, you'll get a taste of Katie's favorite spots in Chicago—perfect for your next visit!

Episode Highlights:

- The evolution of HR handbooks from 1964 to today.

- Daily huddles and one-page reports as tools for team alignment.

- The importance of user-friendly technology in HR.

Get Involved:

We’re celebrating ASHHRA’s 60th anniversary, and we need your help! If your organization has any employee handbooks from 1964, send them our way. We’ll anonymize your details and discuss how HR has transformed over the decades.

Feedback and Community:

We love hearing from our listeners! Drop us a line if you have any feedback or topics you’d like us to cover in future episodes.

Stay tuned for more exciting content, and thank you for being a part of the ASHHRA Podcast community!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this special episode from ASHHRA24, co-hosts Luke and Bo sit down with Julie Mueller, Director of Talent Acquisition, and Stacy Morin, Manager of Provider Recruitment at OSF HealthCare in Peoria, Illinois.

 Episode Highlights:

➡️ Discover OSF HealthCare’s Mission-Driven Culture: Learn how OSF HealthCare remains steadfast to its mission of serving with the greatest care and love, putting mission partners and patients first regardless of their ability to pay. Both Julie and Stacy share personal insights and stories from their extensive tenures with OSF HealthCare.

➡️ Recruitment Strategies in Regional Healthcare: Dive into the innovative methods OSF uses to attract and retain top talent in the competitive healthcare sector. From front-loaded vacation time and stipends to scholarship programs and personalized recruitment experiences, explore the multifaceted strategies that make OSF a leader in talent acquisition.

➡️ Creating Exceptional Candidate Experiences: Listen to how OSF HealthCare focuses on creating memorable and engaging experiences for new hires through VIP treatment, personalized tours, and community integrations. Hear about unique recruitment stories, both the successes and the surprising fails!

➡️ Adapting and Innovating Post-COVID: Stacey and Julie discuss the challenges faced by the healthcare industry in the past five years and the transformative measures OSF is implementing to overcome them and continue thriving.

 Fun Moments in the Episode:

- The hunt for Luke’s mythical statue in Peoria.

- How interview experiences vary from best to most bizarre.

- Insights into creating ‘spikes’ of endorphin moments during the hiring process.

 Why Listen?

This episode is packed with actionable insights, heartfelt stories, and a whole lot of fun. Whether you’re a talent acquisition professional, HR leader, or just interested in healthcare recruitment and culture, you’ll walk away with fresh ideas and a deeper understanding of what makes OSF HealthCare a standout organization.

Tune in now to elevate your understanding of mission-driven recruitment and share your thoughts with us!

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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This episode from ASHHRA24 features an illuminating conversation with Valerie Hernandez, the Vice President of Talent Acquisition at Atrium Wake Forest Baptist, part of Advocate Health. Valerie’s innovative approach to hiring events is transforming the landscape of talent acquisition, making the process more engaging, fun, and ultimately, more successful.

In this episode, Valerie shares her passion for recruitment and the creative edge she brings to hiring events, which she fittingly describes as her "jam." From transforming a typical hiring event with music, dance floors, and selfie stations to hosting events at unique venues like baseball stadiums, Valerie’s strategies are nothing short of revolutionary. Here are some highlights you won’t want to miss:

1. Creating Welcoming and Fun Environments:

   - Valerie underscores the importance of making candidates feel comfortable and part of the family through engaging and lively hiring events. Learn how she incorporates themes, music, and interactive activities to ease candidates' anxieties.

2. High ROI Strategies:

   - Discover how her events have achieved staggering success rates, such as a 97% acceptance rate from a single event. Valerie breaks down the cost-effective strategies that elevate the candidate experience without breaking the bank.

3. Details and Personal Touches:

   - From customized booklets filled with testimonials and departmental information to personalized tours and follow-ups, Valerie’s attention to detail provides candidates with a comprehensive and memorable experience.

4. Community Engagement and Referrals:

   - Valerie talks about the power of internal and community referrals, including innovative ideas like involving the children of employees and potential new programs to engage foster children and marginalized youth.

5. Future Visions and Industry Impacts:

   - A forward-thinking leader, Valerie discusses the significance of combining human connection with technology, and her vision for nurturing diverse talent pipelines.

Quotes to Inspire:

- “We needed to make it a welcoming, warm, fun, lively experience to get rid of that anxiety and make them feel welcome, and also to experience the culture of the amazing company that we work for.” – Valerie Hernandez

- "Life work integration is so important because life comes first." – Valerie Hernandez

Stay Connected:

To never miss an episode, make sure to subscribe to The ASHHRA Podcast on your favorite podcast platform.  Thank you for being a valued member of our community. Together, let's continue to transform and innovate in the field of healthcare human resources.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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After two years of anticipation, we've finally had the pleasure of sitting down with the incredible Kristine DiFiore, Chief HR Officer at Catholic Medical Center. 

Kristine shares her invaluable insights from the conference, her perspective on the current challenges in healthcare HR, and some heartfelt (and hilarious) stories from her professional journey. Here’s a sneak peek into what you can expect:

 Highlights:

- Conference Recap: Kristine’s experiences and key takeaways from ASHHRA24. Spoiler: It’s all about networking and learning from each other!

- HR Wisdom: Innovative recruitment initiatives and the significance of employee development for retention.

- Funny & Awkward HR Tales: The most unique interview scenario Kristine has ever encountered – trust us, you don’t want to miss this!

- Vision for the Future: Kristine’s thoughts on evolving dress codes, blending comfort with professional attire and how it influences workplace culture.

- ASHHRA25 Teaser: Gear up for the next big event in Albuquerque, New Mexico! 

Tune In Now!

Thank you for being a part of our incredible community. We’re excited to continue bringing you insightful conversations and inspiring HR stories.

Warm regards,

Bo and Luke

Hosts of The ASHHRA Podcast

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to share the latest episode of The ASHHRA Podcast, featuring a dynamic and insightful conversation with Susan Burke, the Vice President of Talent Acquisition at PeaceHealth. 

Training as a Cheat Code for Life

Host Luke kicks off the discussion by emphasizing the importance of training and learning from others to achieve mastery. Using Michael Jordan's transition to baseball as an analogy, Luke illustrates how practice and deliberate training are crucial for excelling in any new field.

The Safe Space for Learning

Emphasizing the need for a safe learning environment, Susan encourages a mindset of seeking help and learning from others, even if it means approaching those who seem unapproachable. Luke adds that this requires checking one's ego and having the courage to seek guidance from experts.

Evolution of Recruitment

Susan takes us through the transformation of the recruitment industry—from the days of fax machines to modern technology. She underscores the importance of personal relationships and mentorship in her career and talks about the professional development initiatives for her team at PeaceHealth.

Building Mental Toughness

Highlighting the necessity of mental toughness in recruiting, Susan shares how PeaceHealth's talent acquisition team adapted their training, focusing on system usage, mental grit, and resilience during the COVID-19 pandemic. The concept of "team 212" is introduced, emphasizing daily improvements to enhance overall performance and engagement.

Personalization and Recognition

Luke discusses the impact of eliminating email templates to personalize communication, while Bo reflects on the correlation between mental and physical toughness in recruitment. Susan discusses reframing negative thoughts, recognizing individual strengths, and providing personalized support to team members.

Continuous Learning and Development

Our hosts underline the importance of continuous learning and professional development, advising intentional time allocation and prioritization for self-improvement in HR. The conversation also delves into process improvement and its relevance in different organizational settings.

A Parent's Perspective

Susan draws parallels between professional resilience and her experiences as a parent, emphasizing lifelong learning and the importance of seeking help. The episode concludes with an inspiring discussion on building a high-performing team through understanding, recognition, and continuous development.

This episode is a treasure trove of insights, especially for HR professionals looking to enhance team performance and organizational outcomes. Listen now and be inspired by the wisdom and strategies shared by our esteemed guest, Susan Burke.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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This thought-provoking conversation features our esteemed guest, Leeann Kaminsky, Chief Human Resources Officer at West Virginia University Health System (WVUHS). With over 25 years of experience in HR roles, Leeann shares invaluable insights into the transformation and growth of the healthcare system under her leadership.

Key Highlights from this Episode:

- A Journey of Financial Wisdom: Leeann Kaminsky shares her impressive story of consolidating student loans at a 2.7% interest rate and paying back $75,000 over 15 years. This story resonates with our listeners, emphasizing financial responsibility and long-term planning.

- Supporting Education: WVUHS’s commitment to education shines through their tuition program. Since 2018, they have covered a significant percentage of tuition for both employees and their dependents, promising 100% tuition coverage for staff attending WVU University. This program not only reduces the financial burden of college education but also retains talent within the organization.

- The HR Nurse Program: This initiative offers financial support and job commitment to nursing students, ensuring they join WVU Medicine post-graduation. This approach addresses the healthcare workforce shortage and demonstrates a solid partnership between academic and healthcare institutions.

- Integrating Healthcare Systems: Leeann dives into the complexities of hospital acquisitions, discussing the integration of payroll and medical record systems while maintaining the community culture. Employee engagement and open communication are crucial components, with Leanne and the CEO routinely visiting hospitals to ensure staff feel heard and valued.

- Employee Recognition and Community Culture: The importance of recognizing and appreciating employee efforts is central to WVUHS’s philosophy. Leeann’s dedication to creating a workplace where employees feel a sense of belonging is evident in her strategic initiatives, which have gained recognition industry-wide.

- Future Technologies and Support Systems: Leeann also discusses plans to introduce virtual nursing and programs to retain senior nurses with flexible schedules and full benefits. These forward-thinking initiatives are aimed at improving healthcare delivery and ensuring the welfare of healthcare professionals.

- Addressing Rural Healthcare Challenges: With concerns about long wait times for tests in rural areas, WVUHS is working on innovative hub-and-spoke models to enhance patient care across the state, ensuring timely access to medical services.

This episode is packed with insights that underscore the importance of strategic HR leadership in healthcare, the symbiotic relationship between education and organizational success, and the value of nurturing community culture within larger systems.

Thank you for being a valued listener. We look forward to bringing you more enlightening conversations soon!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this episode, our hosts Luke and Bo are joined by the incredible Tina Esposito, Senior Vice President and Chief Data Officer at Advocate Healthcare, for a deep dive into the transformative power of data and analytics within the HR space.

 Highlights You Don’t Want to Miss:

- Tina Tuesday: Discover the concept behind "Tina Tuesday" and why dedicating a day to focus on data and analytics can revolutionize HR practices.

- Data-Driven Decision Making: Learn how New York Presbyterian’s HR officer has fostered an environment where staff can freely discuss issues, leading to more efficient problem-solving.

- AI and Predictive Modeling: Be captivated as Tina discusses the impact of AI on data compilation and presentation in HR, and the potential efficiencies AI can bring to coding and data analysis.

- Merging Data and Organizations: Gain insights into the challenges and strategies of integrating data following a merger, including the move to the cloud for seamless integration.

- Collaborative Efforts: Hear firsthand about the importance of asking the right questions and involving HR in decision-making in data analysis to meet organizational goals.

- Tools and Techniques: Get Tina's take on her favorite tools, such as Power BI, and why fitting the tool to the need is crucial for effective data use.

 Special Segments:

- Bo shares his experiences as the former head of HR operations at the White House, discussing the importance of predictive modeling and utilizing existing resources.

- Tina offers invaluable tips for smaller organizations on how to leverage analytics and reporting, even without a dedicated data department.

Professional Development:

Tina provides resources for those seeking to enhance their skills in HR and data science, including educational opportunities, books, and collaborations with peers. 

Stay Connected:

Luke and Bo express their appreciation for Tina’s profound insights and mention plans to keep in touch for future discussions and updates on her groundbreaking ideas.

Tune in now and transform your HR strategy!

Best Regards,  

The ASHHRA Podcast Team

P.S. Spread the word! Share our podcast with colleagues and friends who are passionate about data-driven HR. Together, we can achieve great things!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this insightful episode, our hosts Bo and Luke dive deep into the complexities and trends of healthcare HR with our special guest, Tom Nesteruk. As the Senior Vice President of HR and Associate Chief People Officer at AdventHealth, Tom brings a wealth of experience and an inspiring journey from various industries to the forefront of the discussion. 

Here's a sneak peek of what you'll learn:

🎧 Impact of Healthcare Experiences

Tom enlightens us on how both positive and negative patient care experiences influence the recruitment and retention of healthcare talent. He emphasizes the critical nature of aligning HR strategies with patient care to create an appealing environment for potential employees.

💡 Post-Pandemic Shift

The conversation explores the significant shift from pandemic-focused recruiting to engaging and retaining current employees, illustrating the importance of having structured playbooks and preparedness for any crisis.

🏥 Strategic HR Alignment

Tom draws fascinating parallels between consumer strategies and HR efforts, advocating for a consumer-like experience for employees to enhance retention. His insights into developing a robust employment brand strategy are invaluable.

🔧 Technology & Collaboration

A major highlight is the transformative role of technology and AI in HR. Tom shares anecdotes about collaborative decision-making at AdventHealth, showcasing how departments like IT, finance, and HR must work together to drive successful outcomes.

🌟 Trust and Leadership

Tom also discusses the critical aspect of internal relationships and trust, mentioning how a unified, inclusive culture facilitates rapid decision-making and supports the organization through challenging times, such as the COVID-19 pandemic.

🚀 Tom's Inspiring Journey

From aerospace defense to hospitality giants like Marriott and Disney, and now in healthcare, Tom's transition story is truly inspiring. His personal connection to AdventHealth, given his father-in-law’s treatment for cancer, adds a poignant touch to his professional narrative.

Don't miss out! Your professional development and learning journey start here.

Warm regards,

The ASHHRA Podcast Team

P.S. Know someone who would benefit from these insights? Share the podcast with your colleagues and help spread valuable knowledge within our healthcare HR community! 💌

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show