TCN Talks (Chris Comeaux)
Explorez tous les épisodes de TCN Talks
| Date | Titre | Durée | |
|---|---|---|---|
| 04 Feb 2022 | And That's The Way It Is | 00:26:22 | |
In this podcast, Chris interviews Mark Cohen. Mark is the Publisher & Editor of Hospice News Today and a Principal with Cohen-Fyfe Communications. Mark shares how his background in journalism even having worked in the White House on communications and briefings as well as his experience in marketing and messaging in hospice over 20+ years, has positioned him to create the Hospice News Today. In the interview, Chris draws the comparison of how when he was growing up Walter Cronkite was the most trusted name in broadcasting and was considered a trusted source on the state of our country/world/etc. Mark’s Hospice News Today has become the trusted news source for the hospice and palliative care industry, although Mark has some wisdom to share about calling it an industry so you probably won’t see me use that word much anymore. Chris asks Mark to share what he thinks are the top topics that hospice and palliative care leaders and staff need to know based on the frequent topics that arise in his daily news briefing. Mark also shares some leading topics that he sees, and Chris asks him to provide some editorial perspective based on what he sees in press on hospice and palliative care throughout the country. This is a great listen as Mark’s perspective is very well informed. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 23 Feb 2022 | EDI - The Journey Before Us | 00:21:36 | |
In this podcast, Chris interviews Marisette Hasan, President & CEO of The Carolinas Center for Hospice and End of Life Care (TCC). In honor of Black History month, Chris discusses with Marisette what hospice and palliative care organizations short term and long term can do to focus their organization’s journey for Equity, Diversity, and Inclusivity (EDI). Marisette shares great ideas about how our organizations can begin to work on the diversity of our workforce, leadership, and Boards. She also shares some great wisdom on how hospice and palliative care programs can reach underserved communities. Here’s a hint, it is something that harkens us back to our roots. It’s about caring for and approaching key aspects of our communities and engaging them and listening to them. It’s a great discussion and is chock full of great wisdom and practical steps hospice and palliative care teams and our EDI committees can utilize to focus and accelerate their organizations EDI journey. Join us. "History despite its wrenching pain cannot be unlived, but if faced with courage, need not be lived again.” Maya Angelou Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Apr 2022 | Grow, Sow, Flow and No | 00:31:49 | |
Do your Hospice and Palliative Care Boards know what they need to know? Today? What about the tomorrow that is quickly headed our way?
Then Chris offers up a prescription for board members to challenge their hospice and palliative care programs to be working on: Grow, Sow, Flow, and No The prescription is definitely catchy. Join us and please pay this podcast forward to hospice and palliative care board members in your organization and programs everywhere. Also let us know any questions you have after listening to the podcast. This episode is one you won’t want to miss. TCNtalks Host Chris Comeaux, President & CEO Quotes: If any one idea about leadership has inspired organizations for thousands of years, it's the capacity to hold a shared picture of the future we seek to create. – Peter Senge
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 19 Apr 2022 | The Robots Are Coming ..... Oh My | 00:26:16 | |
In this podcast, Chris interviews Jack Neil. He is an anesthesiologist, but his real passion is computer programing. Jack has an interesting perspective on artificial intelligence (AI), so much so Jack’s company he founded, Hank AI, has a tag line “Help the Humans.” Jack defines what is Artificial Intelligence and then shares where he sees AI being applied in healthcare over the next five years and then beyond the five-year timeframe. Going forward, every aspect of healthcare is going to be impacted by technology and AI, so this is a great listen to begin to understand the applications and the possibilities. Also, at the end of the podcast, Chris asks Jack about what his favorite book is. His answer has some pearls which foretell the timeline where we will probably see dramatic change brought on by AI and technology. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 May 2022 | AI Applications in Serious Illness Care | 00:20:48 | |
In this podcast, Chris interviews Jeremy Powell. Jeremy is the founder and CEO of Acclivity Health which is one of the few companies applying Artificial Intelligence (AI) and machine learning in the hospice and palliative care space. Jeremy shares ways his company is working to help improve quality as well as utilizing technology and data to get patients the right care at the right place at the right time. Going forward, every aspect of healthcare is going to be impacted by technology and AI, so this is a great listen to begin to understand the applications and the possibilities. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 May 2022 | WHAT DO LOVE & STRATEGY HAVE TO DO WITH CAHPS SCORES? | 00:21:09 | |
In this podcast, Chris interviews Janelle McCallum, Chief Clinical Operations Officer of TCN to discuss a very thought-provoking subject: What do Love & Strategy have to do with CAHPS scores? After many trials and errors trying to figure out why CAHPS scores did not seem to reflect what we often have heard about our “great hospice care,” Janelle McCallum created a framework called “The 5 Gems of Quality”. It is based on two paths: Love and Strategy. Both matter when it comes to excellent CAHPS outcomes. Join us to learn more. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 24 Jun 2022 | Leveraging Innovation to Improve Serious Illness Care Delivery | 00:23:37 | |
In this podcast, Chris interviews Christopher Morrissette. Christopher is the COO of Serious Illness Care and Chief Strategy Officer for Teleios Collaborative Network. This is a great listen to understand the challenges facing our country due to the rising costs of healthcare and why palliative care and serious illness care is part of the solution. Christopher lays out how innovation, technology, and serious illness care will play a role in a brighter future for healthcare. Our Guest Tools from this podcast:
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 11 Jul 2022 | The Ongoing Perfect Storm - Headed Our Way | 00:26:24 | |
In this podcast, Chris interviews Carole Fisher. Carole is the President of the National Partnership for Healthcare and Hospice Innovation (NPHI). These are challenging times for community-owned, mission-driven nonprofit hospice and palliative care organizations, and there are more storm clouds gathering. Carole shares from her unique perspective the elements of this perfect storm that we are already in and continues to head our way. This is a great listen for leaders and team members of the hospice and palliative care movement. This episode will inform and also challenge listeners with what we will need to be prepared to navigate today and tomorrow. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 27 Jul 2022 | The Rising Tide of NonProfit Mergers | 00:28:36 | |
In this podcast, Chris interviews Andrew Molosky and Chuck Lee regarding their recent merger of Chapters Health System and Cornerstone Hospice. Andrew is the President and CEO of Chapters Health System & Chuck Lee is the Chief Administrative Officer and President of Hospice Operations and Board Chair of all Hospice Affiliates for Chapters Health System. Andrew’s and Chuck’s organizations coming together (Chapters and Cornerstone) are early movers in what is sure to be a trend throughout the non-profit hospice sector. Andrew and Chuck share why their organizations chose to come together, and they share some of the quick wins they are looking for their organizations. They also share some of the challenges they anticipate and their vision for the future. Finally, they share some advice for others considering combos of their own. This is a great educational listen for leaders and team members who are considering or might be considering or should be considering combinations of their own. Join us.
Only those who will risk going too far can possibly find out how far one can go. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Aug 2022 | I’m Worried About My Staff Is There Something I Can Do? | 00:26:23 | |
In this podcast, Chris interviews Lara McKinnis, MS, MT-BC, Music Psychotherapist and Professional Development Specialist for TCN about the alarming trend of staff exhibiting the effects of trauma due to the last two years of overwhelm largely impacted by COVID, at work and at home. In Spring 2021, TCN launched TCNtalks with a series of podcasts related to mental health and wellbeing tools for leaders and their staff. Now that we are living in a post-pandemic world with lasting implications and ongoing challenges from COVID, we are hearing more and more from leaders that they are worried and concerned about their staff. This discussion seems even more timely now that we are in 2022. We have heard leaders say, “I know something is wrong, but I don’t know what to do for my team.” Well, you have come to the right place to help you begin to understand that trauma is real. And its impacts on your team and you are just as real. Lara discusses the definition of trauma, names the primary responses you are probably observing but perhaps could not put words to with your team or with yourself, and then shares what can we do to help promote healing. Earlier this year Quint Studer was on TCNtalks and his parting comment nailed where we are, “tools for mental health or emotional health are no longer nice to have tools for leaders, they are essential.” Join us, this is timely and relevant. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Sep 2022 | Value Based Care and Reimbursement - where the puck is headed, and the puck is now in the arena | 00:28:13 | |
In this podcast, Chris interviews Dr. Will Faber. Dr. Faber is a Primary Care Physician, full-time healthcare business consultant, and a TCN Board member. As healthcare accelerates towards value-based care and reimbursement, hospice and palliative care organizations are well-positioned to be part of the solution to where the puck is going. However, to be optimally positioned, we must understand what value-based care is and how it will impact all aspects of healthcare including the future of hospice and palliative care. Dr. Faber’s 25 years of experience working with Clinically Integrated Networks gives him a wealth of knowledge on what value-based care means for every service provider in the healthcare continuum. This is a great resource for leaders, staff, and even board members in the hospice and palliative care space which will help shift the personal and organizational thinking of those who want to remain relevant in the future, especially given the impending volume of aging baby boomers. Dr. Faber also shares how outcomes data is going to be the currency of the future, especially amidst ever-increasing competition. Just like reading reviews while shopping on Amazon, healthcare outcomes will lead consumers to “vote with their feet.” This information will also greatly influence referral sources and payers. This is a great listen to gain a better understanding of where the puck is headed for healthcare as a whole and to prod your thinking regarding your own hospice and palliative care organization.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 28 Sep 2022 | The “Need To Know” On Hospice Networks | 00:23:43 | |
In this podcast, Chris interviews Gloria Brooks, founder of G. Brooks & Associates LLC. Gloria and Chris discuss some of the fascinating research Gloria has done regarding hospice networks and combinations in the nonprofit hospice space. Gloria shares 5 key competencies that she has found in her research that are critical for networks or combinations to be successful. This is a great listen and learning opportunity for staff, leaders, and Board members who want to understand, based on data and research, why networks or combinations must be considered for hospices to survive the future coming challenges. Join us for this timely and relevant discussion.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 21 Oct 2022 | The “Why” Behind Hospice Networks & A Unique Perspective On The Future | 00:28:54 | |
In this podcast, Chris interviews Meg Pekarske, Partner with Husch Blackwell. Meg and Chris discuss a guide to Hospice Networks that Husch Blackwell put together to help guide the thinking of hospice leaders and their Boards. Meg shares some key need to know regarding why hospices should be thinking about some type of model given the challenges heading our way in the hospice and palliative care field. Meg also shares a unique perspective regarding what the future might hold for the field. This is a great listen and learning opportunity for staff, leaders, and Board members who want to know what they should be paying attention to and what they might do given those coming future challenges. Join us, this is timely and relevant. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 09 Nov 2022 | The Staffing Crisis That Is Probably Not Going To End | 00:26:18 | |
In this podcast, Chris interviews Michelle Webb, Clinical Assistant Professor of Nursing, Certified Cultural Intelligence Facilitator, and Unconscious Bias Coach for Duke University School of Nursing. Chris and Michelle talk about the reality of the staffing crisis and how it is not going to improve. They discuss, given this reality and challenge, what it will require of leaders: a polarity of thinking. Think both/and, not either/or thinking. Chris draws the comparison of how polarity of thinking is like an analogy Teleios uses often which is the Vision of the Eagle, thinking on two different axes at once. For staffing, leaders need to think differently in order to ensure nurses perform to the maximum extent of their license. This will also require thinking and anticipating the systemic impacts of that occurring, which may result in new disciplines being developed. Also, it will require of leaders and staff to think about how we innovate care models. All of this sounds difficult, maybe even impossible, but the necessity of the ongoing staffing challenge today and in the future must be met by leaders and staff together. All of this type of thinking is going to be required. A great quote from the podcast Michelle says, “We must look where we have abundance?” That’s a great thought prodder given the staffing challenges that exist throughout the hospice and palliative care segment but right on point. The same ole thinking of “we are short staffed, and we look forward to it just getting better,” is not going to get you there. This is a great listen and thinking opportunity for staff and leaders as there probably is no greater challenge in all of healthcare today than staffing. Join us, this is timely and relevant.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 15 Nov 2022 | Giving In 2022: Positioning For Success In 2023 | 00:27:08 | |
In this podcast, Chris Comeaux interviews Tina Gentry, Chief Administrative and Advancement Officer at Teleios Collaborative Network. As we approach the end of the year this is a great time to talk about philanthropy, but not just for end-of-year purposes. On TCNtalks, we have had several shows this past year focused on the challenges facing the hospice segment. Given the many challenges, hospices are looking for the magic bullet that can help alleviate the many other pressures. Philanthropy, while not a magic bullet, can be a major opportunity for hospices, through donors, to partner in this meaningful work that we do at a very critical time. Tina discusses the art & science of philanthropy and shares 5 things philanthropy departments/ development teams can do to up their game. This is also a great listen for board members and perhaps for donors as a primer for an investment in your mission. As we approach the holidays, join us for this timely and relevant discussion. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 09 Dec 2022 | The Future Serious Illness Continuum Of Care | 00:26:26 | |
In this podcast, Chris interviews Dr. Cameron Muir, MD, FAAHPM, Chief Innovation Officer for the National Partnership for Healthcare and Hospice Innovation & Principal and Founder, Cameron Muir Consulting, LLC. Chris and Dr. Muir talk about why hospices should innovate and how necessary it is today given the changes in the payer landscape and broader healthcare landscape. Dr. Muir shares two core areas, or launching pads, by which hospices must think about innovation. He then shares four specific innovations which are great areas for every hospice and palliative care organization to be thinking about. He shares strategies we should consider going forward and ties it all together with a great patient story that connects with the heart of what we do while casting a vision of where innovation could take us. A great quote from the podcast from Dr. Muir, “These are scary, uncertain yet exciting times in health care… Stay focused on your mission, and the beneficiaries that you set out to serve… and for which you took your oath as a health care professional… lead with your heart and serve boldly.” Words of wisdom for us all. This is a great listen and thinking opportunity for staff and leaders as evolving and innovating the care models of our organizations is essential to our future and, more importantly, the future patients and families we will serve. Join us, this is timely and relevant.
Guest: Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 14 Dec 2022 | One Word, or Two or Three | 00:20:13 | |
In this podcast, Chris reviews the TCN Talks podcasts from over 2023. He also shares a great piece of wisdom Teleios and many of it’s members have practiced each year, “One Word.” This is a much more powerful way to set the tone and intention for your upcoming year and is much more useful than a New Year’s Resolution which seem to wane about 30 days into the New Year. TCN just released a related blog titled One Word as well. Chris also shares some wisdom called “The Rhythms Of Life And Work Life Blend,” in fact this also was a recently released blog from TCN (link to blog). The concluding segment has some great wisdom to aspire to in order to create a better rhythm and joy in all roles of your life as we enter into 2023. This is a great listen and way to wrap up your 2022 with an eye towards 2023. Join us, this is timely and relevant. Impossible is just a big word thrown around by small men who find it easier to live in a world they've been given than to explore the power they have to change it. – Adidas If you talk about it, it's a dream. If you envision it, it's possible, but if you schedule it, it's real. – Tony Robbins Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Jan 2023 | Americans’ Views on the US Healthcare System, Aging and End of Life Care | 00:27:21 | |
In this podcast, our first of 2023, Chris interviews Tom Koutsoumpas, President and CEO of Capital Caring Health & CEO of the National Partnership for Healthcare and Hospice Innovation (NPHI) and Carole Fisher, President of the NPHI. Recently, ProPublica and The New Yorker published an article by Ava Kofman titled, “How Hospice Became a For-Profit Hustle.” This article put hospice in the news quite a bit toward the end of 2022 and unfortunately it did not differentiate the very real variances between for-profit hospices, which are the hospices the article was highlighting, and nonprofit community-based mission focused hospices like NPHI members and Teleios Collaborative Network (TCN) members. Chris quoted a great op-ed from Timothy Noah, staff writer with The New Republic. The op-ed was responding to the ProPublica article by drawing a sharp comparison of for-profit hospice to nonprofit hospice. Tom and Carole responded to the ProPublica article and the op-ed, they further highlighted the differences of nonprofit and for-profit hospice via a study NPHI commissioned by Milliman. Carole then went on to share a new study NPHI commissioned on Americans’ views on the US Healthcare system, aging, and end-of-life care. Carole shared the fascinating outcomes from the study and how community-based nonprofit hospices can leverage this information. This is great listen with some great data and learning regarding how community-based nonprofit hospices can build on their care models to further differentiate themselves from the horrible examples in the ProPublica article which aren’t even in the same universe of what community-based nonprofit hospices are providing to their communities. This is a great listen for leaders, team members, and board members of the hospice and palliative care movement. This episode will inform and challenge listeners regarding our evolution and allowing our serious illness organizations to stand apart for those needing our services tomorrow and into the future. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 23 Jan 2023 | Is It A Staffing Challenge Or A Staffing Crisis? | 00:27:16 | |
In this podcast, Chris interviews Sheila Burke, Senior Public Policy Advisor at Baker Donelson Bearman Caldwell & Berkowitz, and Research Faculty / Adjunct Lecturer at Harvard University. Chris and Sheila discuss the staffing challenge and whether it is going to get better or worse during 2023. Sheila and Chris discuss a research article from a colleague of Sheila’s, Peter Buerhaus, Ph.D., RN, FAAN, FAAN (article) which reviews past staffing challenges and some that were considered a staffing crisis. Professor Buerhaus’ article utilizes Category 5 language (drawing an analogy from the hurricane scale) to discuss staffing challenges vs those that are deemed a staffing crisis. Given Sheila’s extensive years of experience working with the Senate and her public policy work, Chris asks if anything can be done on a national and or state level to prevent the staffing challenge from devolving into a long-term crisis. Sheila’s answer is a segment you will want to play over and over again as it is a platform of innovative ideas and public policy strategies to help alleviate the staffing challenge and ensures we don’t find ourselves in a long-term staffing crisis. A great quote from the podcast Sheila says, “With pending retirements, we are losing an enormous reservoir of experience… the question is how do we utilize that resource and keep those retirees engaged and involved so we don’t lose all that experience… we need to rethink where and how we train.” This is one of several pearls from this podcast. This is a great listen and thinking opportunity for staff and leaders as there probably is no greater challenge in all of healthcare today and going into tomorrow than staffing. Join us, this is timely and relevant. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 03 Feb 2023 | Top News Stories of the Month Jan 2023 | 00:30:26 | |
This month we are starting a monthly Top News program that will air throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. He also is Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today, to inform hospice leaders of relevant news and need-to-know trends to help them navigate their jobs today and into the future. It occurred to our host Chris Comeaux over the Holidays that it would be a great service to hospice and palliative care leaders to produce a podcast at the beginning of each month highlighting the top news stories of the prior month. So enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut). This is a great listen for leaders and staff to see what trends are emerging for the hospice and palliative care sector. Join us, this is timely, relevant, and packed with need-to-know information.
Quote for podcast
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 15 Feb 2023 | Black History Month and DEIB | 00:28:54 | |
In this podcast, Chris interviews Marisette Hasan, CEO with Lifesprings Consulting Group. In honor of Black History month, Chris and Marisette start with why it is important for all Americans and hospice and palliative care team members to know and reflect upon Black History. Marisette then shares some of her heroes from Black History. What she shared was inspiring! Chris and Marisette discussed Diversity, Equity, Inclusivity, and Belonging (DEIB) and why hospice and palliative care organizations need to have this on their top priority list. Marisette also shared some thoughts regarding some longer-term strategies hospices should be considering for their DEIB journey. There is an eight to ten minute segment here that you will want to listen to over and over again especially for your own organization’s DEIB strategy pathway. This is a great discussion chock-full of great wisdom and practical steps hospice and palliative care teams and DEIB committees can utilize to focus and accelerate their organizations’ journey. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Mar 2023 | Top News Stories Of The Month Feb 2023 | 00:33:08 | |
In this podcast, Chris continues the monthly program that will be airing throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. He is also the Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today. In this monthly podcast, Chris and Mark highlight the top 10 news stories of the prior month. This monthly episode is a great resource for busy hospice and palliative care leaders, staff, and Board. Mark’s perspective is unique given his purview of the volume of articles as he scours 100s of news sources to produce Hospice News Today. Chris’ perspective aligns with what hospice and palliative care leaders need to know to help lead their organizations and teams today but also what they need to know in order to prepare for tomorrow. Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut). This is a great listen. Join us, this is timely, relevant, and packed with need-to-know information. Quote to Remember You need to remember what happens in you is more important than what happens to you. – John Maxwell Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 15 Mar 2023 | A Look Back In Order To Look Forward … Really Forward | 00:25:08 | |
In this podcast, Chris interviews Peter Benjamin, Partner with The Huntington Consulting Group. The themes from this podcast are Movement, Market, and Metamorphosis. Peter has a rich history in hospice having worked for the first for-profit hospice in the US and has been consulting in the hospice segment since 1996. Chris asks Peter to reflect back and name two or three things that have gotten us to where we are today for the hospice segment. Then they shift the discussion to where things are going as Peter is requested to speak to many boards in the nonprofit segment about what hospices are facing going forward. Peter cites the S-curve theory as a way for hospice leaders and Boards to grasp the challenge that is before us and where we are in our life cycle. Peter recently wrote a white paper he was inspired to craft after these multiple presentations to Boards he speaks to, and he shares some of what is in that white paper along with his prognostication of where he sees things going for our hospice segment. Peter and Chris finish the podcast by talking about innovation and how iterative vs completely new innovations are going to be called for in order to navigate the challenges and changes that are imminent for the hospice segment. A great quote from the podcast from Peter, “I hope that as we experience the metamorphosis that is here, we can continue to remember as much as possible about what underlay the hospice movement; a profound wish translated into action that communities could experience end of life care in a better way. While all hospice providers may not (probably won’t) survive the metamorphosis it will be ‘OK’ if the end result is continued to improve [RL1] [CC2] in the movement founders’ wish. After all, the hospice movement wasn’t an incremental change…” This is a great listen for staff, leaders, and Boards of hospice and palliative care organizations. Join us, this is timely and relevant. Everyone is entitled to their own opinion but not their own facts. - Senator Daniel Patrick Moynihan Guest: Peter Benjamin, Partner, The Huntington Consulting Group Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 29 Mar 2023 | In The Absence Of Data Any Ole Opinion Will Do, So What Does The Data Say | 00:30:35 | |
In this podcast, Chris interviews Jay Cushman, President and Founder of HealthPivots, a healthcare analytics provider. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 Apr 2023 | Top News Stories of the Month March 2023 | 00:35:01 | |
In this podcast, Chris continues the monthly program that will be airing throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. He also is Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today. In this monthly podcast Chris and Mark highlight the top 10 news stories of the prior month. This monthly episode is a great resource for busy hospice and palliative care leaders, staff, and Board. Mark’s perspective is unique given his purview of the volume of articles as he scours 100’s of news sources to produce Hospice News Today. Chris’s perspective is what do hospice and palliative care leaders need to know to help lead their organizations and teams today but also what they need to know in order to prepare for tomorrow as well. Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut). This is a great listen. Join us, this is timely, relevant, and packed with need-to-know information. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Apr 2023 | Hospice Pharmacy Need to Know | 00:23:49 | |
In this podcast, Chris interviews Mary Mihalyo, CEO & Co-founder of Delta Care RX. Mary has a rich history of teaching and helping to improve the care delivery of the hospice and palliative care segment via pharmacotherapy management, options and expertise. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 Apr 2023 | Reading the Tea Leaves and Practical Advice for the Future | 00:25:23 | |
In this podcast, Chris interviews Dr. Katy Lanz, Founder and Principal of TopSight Partners, a boutique advisory innovation partner, focusing on care at home. Dr. Lanz started out her career as a hospice nurse and helped build one of North Carolina’s first palliative care programs in the early 2000s. She later became the Chief Clinical Officer of Aspire, and led through partnerships with over 20 health plans, in 28 states. Katy has led two CMMI demonstrations, an ACO Reach practice and she is now one of the country’s most sought after thought leaders on innovative healthcare projects and the future of serious illness. Chris and Katy discuss many topics that hospice and palliative care leaders and Boards need to be thinking about like Medicare Advantage Plans, how disruptive innovations and substitution competition could and are impacting hospice and palliative care, and what they should be doing to position their organizations into the future. Katy also talks about the competency of managing risk and how important this competency is to the future. She does an incredible job breaking this down for staff by the bedside to understand what that means and how important our interdisciplinary team members are to that competency, which is going to get even more important in the future. This one segment of the podcast is one you will want to pay forward to all your hospice and palliative care staff and also your Board. Chris and Katy also discuss some of the interesting innovative projects that are emerging and she gets exposed to, including a project with Dollar General. Did you know that nearly all Americans are within 5 mile radius of a Dollar General? And did you know they are thinking about how to help their customers and their healthcare needs? That and many more pearls are waiting for you in this episode. This is a great listen for staff, leaders, and Board’s of hospice and palliative care organizations. Join us, this is timely and relevant. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 03 May 2023 | Top Stories Of The Month, April, 2023 | 00:35:45 | |
In this podcast, Chris continues the monthly program that will be airing throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. He also is Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 17 May 2023 | Time with Quint Studer | 00:28:07 | |
In this podcast, Chris interviews Quint Studer, Co-Founder of Healthcare Plus Solutions Group and one of Chris’ long-time and favorite mentors. Quint and Chris discuss many areas, but they start off with the recent Models of Care Insight Study that Healthcare Plus Solutions Group conducted on the workforce and staffing challenges that all of healthcare is facing. Here is a link to the outcomes of that study. The study received a response rate of almost 99% validity with over 3,300 participants. One key finding was that managers see the environment differently from frontline employees. Another finding was that organizations should not assume that there is more readiness for change than there is. Therefore, Quint advises that everyone in the organization, including frontline managers, should become an expert in change management. The study also found that people are desperate for skill training and that organizations need to connect the dots for employees to feel supported in their career development. Finally, the study suggests that organizations should re-recruit retired nurses and have mentors who understand the training and development process. Quint and Chris then discussed a blog Quint recently wrote titled, “Change Is Hard. Be Kind to Yourself as You Bounce.” (Link to blog) Quint emphasizes the need to move out of the valley of despair and into informed optimism. He believes that most people want to do a good job, but it may be a skill issue rather than a will issue. Therefore, digging into the details of what skills employees need to acquire and how they learn best is essential for development. Quint also suggests that organizations should simplify their processes and focus on what employees can do less of to improve consistency and outcomes. Finally, he advises asking patients about their biggest worry or concern to improve patient care. This is a great listen for staff, leaders, and Boards of hospice and palliative care organizations. Join us, this is timely and relevant. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 31 May 2023 | Diagnosis Hospice | 00:28:26 | |
In this podcast, Chris interviews Janelle McCallum, Chief Clinical Operations Officer with TCN and Alan Seivers, Partner with B2B CFO®. Years ago, there was a great TV series called “Diagnosis Murder” with Dick Van Dyke where he, as a super sleuth, could solve any challenge, riddle, and murder. Using this as a metaphor, Chris discusses with Janelle and Alan how they use their skill set to diagnose Hospice and Palliative Care programs. Janelle and Alan share statistics, measures, and Key Performance Indicators (KPIs) that staff, leaders, and Boards should know about their organizations. Chris rounds out the show with one key measure the TCN team has identified in the numerous assessments they have done and he also shares some key measures that can be used to diagnosis palliative care programs. This is a great listen for staff, leaders, and Boards of hospice and palliative care organizations. Join us, this is timely and relevant. Guest: https://www.teleioscn.org/tcntalkspodcast/diagnosis-hopsice Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 07 Jun 2023 | Top News Stories of the Month, May 2023 | 00:38:32 | |
Are you interested in the latest developments in hospice care? Join us and our insightful guest Mark Cohen as we explore May 2023's top news stories in the healthcare industry, focusing on hospice providers, labor and employment, physician and nursing, end of life care, palliative care, and the hospice business. Mark shares his valuable experience in corporate philanthropy and its impact on his work in healthcare, providing us with a unique perspective on these crucial topics. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 14 Jun 2023 | GROW, SOW, FLOW, NO AND R&D | 00:32:07 | |
Do you ever feel overwhelmed by the challenges that come with leading hospice and palliative care programs? Join us for this episode as Chris Comeaux, TCNtalks Host, talks about passion for hospice and palliative care, and explore the complexities of leadership within this industry. With his 28 years of experience and authoring a book on leadership, tackles a unique Future External Environmental Scan (FEES) process, a sophisticated way to plot your course for the future and guide your decision-making. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 Jun 2023 | Artificial Intelligence: Adoption Is Changing Rapidly | 00:34:05 | |
What if AI could cure healthcare of burnout? Join us for an enlightening conversation with Jack Neil, CEO of HANK AI, as we uncover the incredible potential of AI and machine learning in the healthcare industry. From Jack's personal journey into this fascinating field to his favorite books that shaped his leadership style, this episode is a treasure trove of insightful information. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 Jul 2023 | Top News Stories of the Month June 2023 | 00:39:20 | |
Ever wondered how the media shapes our understanding of hospice care? Listen in as my guest, Mark Cohen, and I dissect the top stories from the past month. Mark, enlightens us on the intricacies of Marketing, PR, and external communications - essential tools for navigating the news. We scrutinize the whirlwind of dueling offers for a medecist option care and Optum, the controversy over Alive Hospice in Nashville, and the damaging coverage of hospital chain HCA. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 Jul 2023 | Transforming Healthcare: Exploring the ICF Framework | 00:25:59 | |
What if there was a tool that could transform the way we deliver healthcare? That’s the question we explore with Dr. Harry Feliciano and Rhonda Oaks in this riveting discussion about the International Classification of Functioning, Disability and Health (ICF). Dr. Feliciano, a seasoned geriatrician and former senior medical director, brings a rich history of experience in public health and preventive medicine to the table. He shares invaluable insights from his time on the front line of healthcare, as well as his personal journey as a family caregiver. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Jul 2023 | The Value of Hospice Today and into the Future | 00:30:13 | |
How would you feel if you had the chance to bring peace, comfort, and a sense of closure to someone at the end of their life? Join me as I sit down with Carla Davis, a senior vice president of Hospice and Palliative Care Operations and Business Development for LHC Group, who was moved by this exact idea as a teenager. Carla shares her inspiring journey to hospice care and helps us to unravel the implications of the recent acquisition of LHC by Optum Health Services for the aging U.S. population. As we explore the compelling power of hospice and palliative care, I am sure you will appreciate the transformative impact it has on lives. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 02 Aug 2023 | Top News Stories Of The Month, July 2023 | 00:38:36 | |
Have you ever wondered about the behind-the-scenes of hospice care and the innovative approaches being taken to improve patient and caregiver wellness? This episode might just be what you're looking for! Joined by our guest, Mark Cohen, we take you through July's hospice care news, reflecting on a quieter month compared to June. Mark shares his unique hospice story which began in 1995, and the importance of field-shadowing for admin staff. We also discuss the declining coverage of physician-assisted suicide, medical aid in dying, and medical marijuana legalization. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 16 Aug 2023 | Rethinking and Redesigning the Future of Hospice and Palliative Care | 00:24:35 | |
Get ready to embark on an exhilarating journey toward the future of hospice and palliative care! We're thrilled to bring you along as we chat with our distinguished guest, Marian Grant. As an accomplished palliative care nurse practitioner and consultant for industry powerhouses like C-TAC, CAPC, and NPHI, Marian has a wealth of experience and unique insights to share. Marian also shares her visionary ideas for a possible revamp of the hospice benefit system. Picture this: care that is tailored to individual needs, enabling patients to access palliative services wherever they feel most comfortable. We'll also discuss the pressing need for more adaptable services, along with innovative strategies to identify individuals who might require care earlier than the typical six-month prognosis. As we venture further, we navigate the crossroads of palliative care and a host of specialties such as oncology, heart failure, and dialysis. We dig deep into the compelling evidence showing the cost benefits and overall impact of integrating palliative care alongside ongoing treatments. A discussion with Marian wouldn't be complete without marketing insights from Marian, a seasoned consultant, who highlights the importance of showcasing the true benefits of palliative care. Instead of spouting off impersonal statistics, we learn to tell heartening stories that truly illuminate the transformative power of palliative care for those contending with serious illnesses. Tune in, learn, and be inspired! Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Sep 2023 | How To Thrive No Matter What The Future Brings | 00:35:14 | |
What if you had the power to shape the future? Our latest conversation with business growth strategist, Meredith Elliott-Powell, will equip you with the insights to do just that. Meredith, a Hall of Fame speaker and award-winning author, lends her expertise on the profoundly transformative impacts of exceptional leadership. Brace yourself as we navigate the thrilling journey of leadership, its role in unlocking individuals' potential, and the courage it demands in prioritizing the wellbeing of others. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 06 Sep 2023 | Top News Stories of the Month of August, 2023 | 00:35:03 | |
Ever wondered how important effective communication is within hospice and palliative care? In this fascinating discussion with our esteemed guest, Mark Cohen, we unravel this mystery, highlighting the indispensability of proficient writing resources in hospice organizations. Mark offers insightful suggestions on acquiring these resources, even in resource-constrained times, and we explore the pyramid style of journalism, identifying poorly written press releases, and the need to champion excellent writing. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 20 Sep 2023 | What’s Love Got to Do With It? | 00:29:49 | |
A heartfelt reunion with Julie Kennedy Oehlert, a DMP RN and Chief Experience and Brand Officer at ECU Health, sparks an illuminating discussion on love and leadership in healthcare. Having once shared the corridors of Studer Group, our professional paths converge again as we delve into Julie's profound impact on the healthcare sector. Her keynote speech at MPHI's Las Vegas summit, “What’s Love Got to Do With It,” forms the fulcrum of our conversation, underscoring the significance of producing impacting experiences amidst challenging times. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 28 Sep 2023 | Top News Stories Of The Month, September 2023 | 00:38:35 | |
Ever wondered about the implications of 'no comment' during a media frenzy? Our enlightening podcast with Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe Communications, is set to shed some light on this. We dissect the fallout of negative press and how the refusal to engage can paint an unintentional picture of guilt. Moreover, we provide a comprehensive review of the September's top news stories in the hospice and palliative care space, including the CMS requirements on staffing minimums in long-term care, public opinion on nursing homes, and the dire need for more staff to carry out state-level inspections. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Oct 2023 | Measure What Matters And What Really Matters Is The Close Of Life | 00:31:59 | |
Imagine having an intimate chat with Dr. Joan Teno, a leading adjunct professor at Brown University, and one of the long-standing researchers in the hospice and palliative care space. In this podcast we shed light based on research and data regarding quality and satisfaction in hospice. It's not every day you get the chance to dig into such a vital topic with someone of her caliber. In our candid conversation, Dr Teno shares her extensive career experiences, incredible research findings, and highlighting her unwavering commitment to mentoring the next generation of hospice healthcare professionals and researchers. We venture into the heart of hospice care, examining the significance of prioritizing quality over profits and the essential role multidisciplinary teams play in delivering exceptional care. As we navigate further into this enlightening discussion, we examine the intricate details of quality care in hospice settings. Drawing insights from Dr. Teno's student's senior thesis, we uncover how even minute variations can profoundly impact the quality of hospice care. We delve into the value of the CAHPS survey, shedding light on the pivotal role of the family in the care experience. We then shift our focus to Medicare Advantage plans and their relationship with hospice care. We discuss the Quality Bonus Plan for Medicare Advantage plans, underscoring the need for transparency and precision in data. This compelling conversation concludes with Dr. Teno's profound reflection on the significance of acknowledging patients' perspectives on their needs. Y ou don't want to miss this insightful journey through the world of hospice care. This is a great listen for staff, leaders, and even Board’s of hospice and palliative care organizations. Join us; this is timely and relevant. The importance of patient’s own views on what they need. - Dame Cicely Saunders In this era of evolving value-based medicine, where value is determined by costs and quality. We need to stay true to the words of Dame Saunders and don’t forget the quality side of the equation. – Dr. Joan Teno
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 08 Nov 2023 | Top News Stories of the Month, October 2023 | 00:45:55 | |
In this podcast, Chris continues the monthly program that will be airing throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. Cohen is also the Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today. In this monthly podcast, Chris and Mark highlight the top 10 news stories of the prior month. This monthly episode is an excellent resource for busy hospice and palliative care leaders, staff, and the Board. Mark’s perspective is unique, given his purview of the volume of articles as he scours 100’s of news sources to produce Hospice News Today. Chris’s perspective is what hospice and palliative care leaders need to know to help lead their organizations and teams today, but also what they need to know in order to prepare for tomorrow as well. Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut). This is a great listen. Join us; this is timely, relevant, and packed with need-to-know information. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 07 Nov 2023 | The Future of Alzheimer’s and Dementia Care | 00:34:51 | |
In the realm of healthcare, the need for specialized care for Alzheimer's and Dementia patients has never been more pressing. As the world continues to grapple with the complexities of these conditions, innovations and shifts in care models are needed. In this podcast episode imagine a future where Alzheimer's and Dementia care is not just an afterthought but a priority. This episode will take you on an insightful journey into the world of Dementia care, spotlighting the groundbreaking work of MemoryCare, a nonprofit organization based in Asheville, North Carolina dedicated to empowering patients and caregivers. Our guests, Dr. Stelley Gutman, a seasoned geriatric specialist, and Elizabeth Lackey MSW, Lead Care Manager, guide us through the labyrinth of Alzheimer’s and Dementia care, from diagnosis to innovative care models. Are you aware of the toll caregiving can take on one's health? We explore this with Dr. Gutman and Ms. Lackey, delving into the significant health impact of caregiving and the potential solutions offered by their program. They also shed light on their view on the collaborative role of hospice and palliative care for afflicted families and the patient. We also touch on the utilization of hospice facilities and their potential for respite care. In the final segment of our conversation, we discuss CMMI’s proposed GUIDE model. Reflecting on the importance of collaboration in healthcare. Tune in to this enlightening episode and emerge with a richer understanding of Dementia care, the promising strides being made in the field, and most importantly for our listeners the potential collaboration opportunities. You won't want to miss this. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 29 Nov 2023 | People Over Profits | 00:27:46 | |
The healthcare landscape is evolving, and at the center of this transformation is a renewed focus on that which should be most important: the patient and family we serve. This podcast episode's primary theme features Carole Fisher, President of the National Partnership for Healthcare and Hospice Innovation (NPHI), and Bill Keane, Vice President and Director of Strategy at Emergence. The conversation delves into the current state of healthcare, particularly end-of-life care, and the need for a paradigm shift in how we view and manage it. One of the significant points highlighted in this riveting discussion is the importance of putting people before profits. This notion should be at the heart of any healthcare discussion, but with today’s challenges and pressures, non-profits are spearheading the call to return to the most important one. Recently, NPHI partnered with Emergence to publish a report titled “People Over Profits.” The report highlighted many significant findings that have the potential to guide serious illness providers through the challenges of the future. Here’s a great quote from the Executive Summary of the report that we unpack and discuss, “Community-based mission-driven organizations can offer a new narrative of what healthcare can and should be.” The report included a section on the identified top concerns about aging, which are critical if serious illness providers want to understand the evolving landscape, desires, and needs of those we serve. In the last portion of the episode, Carole and Bill directly speak to hospice and palliative care leaders and their advice to them, given the findings of this groundbreaking work. Join us. This podcast episode is not only insightful but also thought-provoking. It offers a fresh perspective on the future of healthcare and the potential of hospice and palliative care organizations to lead the way into the future. Guest Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 06 Dec 2023 | Top News Stories Of The Month, November 2023 | 00:49:28 | |
Do you ever sense déjà vu when reading hospice news? Is the content so monotonous that it feels like you are on a never-ending treadmill? That's what Mark Cohen and I, Chris Comeaux, explore this month on TCNtalks, specifically focusing on Hospice Month and the need to transform dull writing into impactful narratives. We delve into the importance of seasoned writers and the power of mentorship in creating engaging articles. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 18 Dec 2023 | 100% of Healthcare in ACO’s by 2030, what does that mean and why should we care? | 00:36:23 | |
Get ready to redefine your understanding of healthcare as we engage in a stimulating discussion with Bob Tavares, the Chief Commercial Officer at HealthPivots. With over 25 years of experience and a firm focus on serious illness care, Tavares enlightens us about the transformative powers of technology, particularly within the realm of hospice care. As we dissect the crucial role of data in service improvement and the importance of fostering data literacy among HealthPivots clients, you'll gain a deep appreciation for the intersection of healthcare, technology, and data. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 27 Dec 2023 | Year in Review, One Word, and an Exciting Announcement for 2024 | 00:19:08 | |
Join the celebration as we mark a monumental year at TCN Talks, hitting an impressive 5,000 listeners milestone! This episode is a heartfelt thank you, packed with gratitude for your steadfast support, and a retrospective of the most powerful moments and conversations that have shaped the past year. Sheila Burke's expertise sheds light on staffing challenges within hospice care, while Peter Benjamin offers a glimpse into the future of our industry. Katie Lanz's innovative consulting work, including projects with household names like Dollar General, comes into the spotlight, as does Quint Studer's vital discussion on leadership and mental health. We're also discussing the crucial importance of personal growth and research, and Carla Davis shares her insights on hospice care's evolving landscape from her vantage point with the nation's leading provider. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 10 Jan 2024 | Top News Stories Of The Month December 2023 | 01:00:40 | |
As the year winds down, Mark Cohen joins me once more, bringing the warmth of the holidays to our discussion before we peer into the shifting tides of hospice and palliative care. Our conversation begins with the merriment of jazz in Montreal and quickly pivots to the sobering realities of the healthcare sector. From the scrutiny of nursing homes to the reshaping forces of industry mergers, we unpack the transformative events that are molding the future of end-of-life care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 17 Jan 2024 | What’s the Diagnosis of the Problem for our Hospice and Palliative Care Movement | 00:37:11 | |
When the ideals of hospice care—the very essence of compassion and dignity at life's end—are at stake, it's time for a hard look at the truths we're facing. That's just what we do as I sit with Dr. Ira Byock, a visionary in hospice and palliative care, to address the heartache and hope within this critical healthcare sector. Dr. Byock, with his transformative book "The Four Things That Matter Most," guides us through the noble roots of hospice care and into the thick of its current crisis, urging us to acknowledge the flaws and fight for the reform this field so desperately needs. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 07 Feb 2024 | Top News Stories of the Month January 2024 | 00:58:19 | |
In this week’s podcast, Mark Cohen joins Chris Comeaux again for the Top News Stories of the prior month. This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today. You can subscribe for free here: www.hospicepalliativecaretoday.com Join us as they explore the dynamic shifts within the hospice industry. Their conversation celebrates impactful 'mission moments' within hospice care, sharing heartfelt stories that exemplify the profound connection between caregivers and patients and address the financial and operational challenges hospices face today. Listen in as they tackle the critical issues in healthcare, from the effects of Medicare Advantage on hospice reimbursement to the concerns of data breaches and AI evolutions. They engage with the complexities of an industry under the microscope of private equity and regulatory scrutiny and highlight the inspiring ways technology is reshaping care delivery. The discussion with Mark extends to the closure of rural hospitals. Also, for a fun twist this month, Mark and Chris highlight their predictions and trends we will see over 2024. As we gaze into the future, they share predictions for the healthcare trends of 2024, anticipating collaborative networks, the consequences of pharmacy deserts, and the enduring struggles of the healthcare workforce. Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike. You won’t want to miss this.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 21 Feb 2024 | The Future of Hospice according to Peter | 00:39:17 | |
Join us on TCNtalks as we welcome back one of the most sought after consultants in the serious illness space, Peter Benjamin, partner at the Huntington Consulting Group, for a compelling discussion on the pivotal shifts occurring in hospice care. Listen in as Peter, with his 45-year tenure mirroring the evolution of hospice in the United States, offers his seasoned perspective on how these community-based providers can navigate and flourish through the transformative years ahead. His reflections on the hospice benefit's origins and the urgent need for an evolved approach to end-of-life care set the stage for a thought-provoking session. This conversation ventures into the intricacies of leadership within hospice and palliative care, stressing the urgency for professionals to embrace innovation and adapt to emerging care models. With a lens on the future, we examine the 'Buy, Build, Partner' framework as healthcare organizations grapple with market changes and the complex decisions they face. The talk further unfolds the evolving business models in senior housing and the importance of understanding the nuanced dynamics of the industry to maintain relevance during this critical time. Wrapping up our enriching exchange, Peter imparts career advice to young healthcare professionals aspiring to make an impact, emphasizing the importance of aligning with organizations at the forefront of industry transformation. Key Takeaways
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 06 Mar 2024 | Top News Stories of the Month February 2024 | 00:49:24 | |
Navigating the complexities of hospice and palliative care takes a special blend of compassion and knowledge. Join us as Cordt Kassner, a true pioneer with a career spanning over a quarter of a century, shares his experiential treasure trove. Cordt, now at the helm of Hospice and Palliative Care Today, brings his research acumen from the University of Colorado Anschutz Medical Center to the forefront, discussing the vital role of daily newsletters in keeping industry professionals at the cutting edge. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 18 Mar 2024 | From Substitution Competition to Collaboration: Shifting our mindset from Substitution Competition to Collaboration Opportunities | 00:41:35 | |
Discover the transformative power of hospice and palliative care as Dr. Katy Lanz, a pioneer in the field, joins me, Chris Comeaux, for a riveting conversation on the industry's future. As the founder of TopSite Partners, Dr. Lanz offers her wealth of knowledge, taking us through the industry's evolution with a particular focus on how "substitution competition" is paving the way for innovative collaborative opportunities. Her insights provide a roadmap for navigating the changing tides with ingenuity, highlighting the crucial role of personalized patient engagement and the integration of primary care with social support systems. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Apr 2024 | Lessons Learned with Samira K. Beckwith, one of the matriarchs of community-based Hospice | 00:32:46 | |
When Samira K. Beckwith graces our mic, you're not just hearing from a healthcare visionary; you're learning from a powerhouse who transformed her battle with Hodgkin’s disease into a beacon of hope for hospice and palliative care. Her journey, shaped by personal trials and the work of legends like Kubler-Ross and Dame Cicely Saunders, has redefined what compassionate care looks like at life's end. Join us as Samira unfolds the narrative of her life's work, mentoring future leaders and innovating patient care to resonate profoundly with those in their twilight chapters. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 09 Apr 2024 | Top News Stories of the Month, March 2024 | 00:48:32 | |
In this week’s podcast Mark Cohen joins me once more for the Top News Stories for the prior month. This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today. You can subscribe for free here: https://www.hospicepalliativecaretoday.com/ With this new format Mark and Chris highlight the top news stories you should not have missed each from their different perspectives Mark as an editor, news aggregator, and longtime marketing Executive focusing on the quantitative data provided by Cordt’s team regarding the most clicked on and read stories, and Chris as a C-Suite leader of Hospice and palliative care. Join us as we explore in this episode topics such as rising suicide risk among seniors, HHS Secretary Becerra's testimony, MedPAC's payment policy report, and technical corrections to the CAHPS Hospice Survey. They also categorize the articles into themes such as mission moments, reimbursement challenges, competition, workforce challenges, patient and family demographics, regulatory and political issues, technology and innovations, and more. Mark also provides a master class on the use of stock photography in hospice marketing. Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike. You won’t want to miss this. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 23 Apr 2024 | Judi Lund Person: Unleashed | 00:39:10 | |
Judi Lund Person, former vice president of regulatory and compliance at NHPCO, shares her journey into the hospice industry and her passion for ensuring patients and families receive the care they need and want. The conversation concludes with a focus on the importance of putting patients and families at the center of hospice and palliative care. The discussion highlights the need for personalized care and the role of volunteers in providing support. The conversation also touches on the potential for innovation and collaboration with Medicare and Medicare Advantage plans. The wage index and its impact on hospice reimbursement rates are discussed, along with the potential for value-based purchasing arrangements in the future.
https://www.teleioscn.org/tcntalkspodcast/judi-lund-person-unleashed Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 30 Apr 2024 | Top News Stories of the Month, April 2024 | 00:52:46 | |
Discover the pulse of hospice and palliative care as I, alongside Mark Cohen, unravel the complexities and triumphs of the industry's latest happenings. We've curated a compelling lineup of topics that promise to enrich your understanding of the field, from the stark disparities in cancer rates within the LGBTQ+ community to the ongoing struggles Black Americans face in serious illness care. As local newsrooms face cutbacks, we shed light on alternative ways hospice providers can remain influential in their communities, and we don't shy away from the gritty reality of legislative changes impacting hospice care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 15 May 2024 | Drew Mihalyo on Pharmacy Deserts and More | 00:38:40 | |
Dive headfirst into the complex world of hospice pharmacy care with Drew Mihalyo, the President of Pharmacy at Delta Care Rx, guiding us through the intricate landscape of medication procurement and cost-saving strategies. Drew's dedication to transparency has transformed how hospices purchase prescriptions, allowing them to pass on substantial savings to those facing life's final chapter. Our conversation lays bare the concept of 'hospice pharmacy deserts' and underscores the pivotal role of Delta Care Rx's transparent policies in setting new industry standards for end-of-life care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 29 May 2024 | Mike Campbell on Hospice and Paramedicine Collaborations | 00:32:41 | |
Ever wondered how community paramedicine is revolutionizing patient care? Join us in this episode of TCN Talks as we sit down with Mike Campbell, the Training Division Chief at Stanley County EMS in North Carolina, to explore this innovative healthcare model. Mike shares his journey and reveals how highly trained paramedics are now delivering advanced medical services right in patients' homes, drastically reducing the need for hospital visits. We'll discuss the remarkable benefits of this approach, especially for hospice and palliative care patients, who can now spend their final days surrounded by loved ones. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 Jun 2024 | Betsy Hansen, Anatomy of Emerging Technologies in Homecare | 00:36:24 | |
Can technology truly revolutionize home care? Join us as we chat with Betsy Hansen, a senior advisor from Lincoln Intelligence Group, who brings her extensive experience from digital strategy consulting for hospitals to the ever-evolving post-acute and home-based care sector. Betsy shares her journey and provides a unique perspective on how insights from acute care can be adapted to improve hospice and palliative care. She dives deep into the rapid acceleration of technologies that enhance electronic medical records in home care, shedding light on the role Lincoln Intelligence Group plays in identifying these transformative trends. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 Jun 2024 | Top News Stories of the Month, May 2024 | 00:50:43 | |
What if you could stay ahead of the curve in hospice care while balancing inspiration and regulatory updates? On this special episode, guest host Mark Cohen, stepping in for Chris Comeaux, engages in a rich conversation with Cordt Kassner and Joy Berger from Hospice and Palliative Care Today. We dive into their meticulous process for curating news, offering insights into how they select articles that resonate with a diverse audience, ranging from C-suite executives to frontline clinicians. Joy Berger highlights their interdisciplinary approach and the importance of balanced content to keep hospice professionals well-informed about the latest industry trends. Takeaways
Chapter Markers0:01 Brevity in Hospice News Publishing 17:02 Top Trends in Healthcare Articles 32:49 Fluctuating Trends in Healthcare Environment 49:40 DeltaCareRx Sponsorship and Services Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 10 Jul 2024 | Top News Stories of the Month, June 2024 | 00:55:45 | |
Join us for an enlightening exploration of the latest advancements in hospice and palliative care. Discover the heartfelt stories of D-Day veterans, the remarkable journey of a terminally ill teen who became an honorary sheriff, and the impactful efforts of U.S. Representative Elizabeth Ann Van Duyne in combating hospice fraud. We also discuss the pressing issues surrounding advanced care planning for late-stage cancer, the increasing mental distress among older adults, and a critical report on Medicare and the healthcare delivery system. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 17 Jul 2024 | Is Your Organization Truly Clinically Integrated? | 00:34:24 | |
What if you could transform healthcare quality and reduce costs simultaneously? Join us in this riveting episode as we welcome Dr. Will Faber, a family practice doctor and former hospice director, to unravel the complexities and potentials of Clinically Integrated Networks (CINs) in healthcare, particularly for hospice and palliative care providers. Dr. Faber shares his wealth of experience, shedding light on how these legal entities empower independent providers to collaborate effectively, meet Federal Trade Commission criteria, and stand strong against larger, for-profit healthcare entities. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 31 Jul 2024 | The DL on ACO's with Larry Preston | 00:44:27 | |
Can accountable care organizations (ACOs) truly revolutionize the healthcare landscape? Join us on TCN Talks as we welcome Larry Preston, the visionary CEO and co-founder of Silver State ACO. With an astounding 51 years of experience in healthcare, Larry takes us on a journey from the early days of ACOs in the 1970s to the present. Listen as he recounts Silver State ACO’s remarkable story of overcoming initial setbacks, including a failed partnership, and how leveraging the right IT and legal expertise has been pivotal in managing a minimum of 5,000 Medicare lives. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 07 Aug 2024 | Top News Stories of the Month, July 2024 | 01:04:56 | |
Prepare to gain unparalleled insights into the current state of hospice care and healthcare. On this episode of TCN Talks, we promise to equip you with the knowledge needed to navigate today's healthcare complexities. From the latest updates on the NAHC-NHPCO Alliance's comments on the Hospice Care Act to the evolving trend of green burials, we've got the crucial news stories that matter. We'll also unpack the financial struggles facing for-profit healthcare systems and how community health systems are responding. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 21 Aug 2024 | The Need to Know on the 2025 Hospice Wage Index | 00:45:38 | |
In this episode of TCN Talks, Chris interviews Annette Kiser, Chief Compliance Officer with Teleios and Judi Lund Person, Principal with Lund Person & Associates LLC. The conversation covers the need to know around the final published 2025 Wage Index for Hospices. Some of the key points discussed are:
The conversation concludes with a discussion on the future of hospice care and the challenges and opportunities that lie ahead. Annette and Judi are a wealth of experience and knowledge. So join us, this is a great listen for staff, leaders, and Boards of hospice and palliative care organizations to become more educated about the changes that are coming and the tracks being laid with the 2025 Wage Index. This is timely and relevant.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 04 Sep 2024 | Top News Stories of the Month, August 2024 | 00:48:44 | |
We uncover the hidden challenges and triumphs of the Hospice community in our latest episode of TCNtalks. Join us, alongside Mark Cohen, as we discuss the impact of John Oliver's HBO episode on Hospice fraud, abuse, and neglect. The conversation highlights the need for reputable providers from both the for-profit and nonprofit sectors to join forces to protect the integrity of Hospice Care. Guest: Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe Communications Host: Chris Comeaux, President / CEO of TCN / TCG
https://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-august-2024 Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 18 Sep 2024 | Private Equity’s Impact on Hospice Care with Laura Katz Olson | 00:35:12 | |
Private Equity’s Impact on Hospice Care, The Good, the Bad, and the Ugly of Private Equity
Join us for a compelling conversation.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 16 Oct 2024 | The Future of Healthcare Systems with Richard Church | 00:41:19 | |
Is the future of nonprofit healthcare on the brink of transformation? Join us as we hear from Rich Church, Parkview Health's Chief Growth and Strategy Officer, who shares his fascinating journey from the halls of a prestigious legal firm to a leading role in healthcare. Rich opens up about the challenges nonprofit healthcare systems face, such as escalating costs and shrinking reimbursements, and the innovative strategies needed to ensure high-quality care remains accessible. Discover the potential of partnerships between healthcare systems and hospice providers as we explore new ways to lighten the financial load on communities without sacrificing the mission of compassionate care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 30 Oct 2024 | Imagine Heaven with John Burke | 00:59:01 | |
While taking a much-needed break from the demanding world of Hospice Care, I stumbled upon the inspiring works of John Burke, bestselling author of "Imagine Heaven" and "Imagine the God of Heaven." This serendipitous discovery provided a fresh perspective and renewed hope during a time of deep reflection. In this heartfelt episode, we express gratitude for the overwhelming community support extended to hospices in Western North Carolina, Eastern Tennessee, and Virginia, following the devastation of Hurricane Helene. John shares his deeply personal journey with hospice care during his mother's battle with Alzheimer's and his father-in-law's struggle with brain cancer, highlighting the critical support these facilities offer during end-of-life journeys. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 06 Nov 2024 | Top News Stories of the Month October 2024 | 00:50:02 | |
What if the future of hospice care hinges on resilience and adaptation in the face of natural disasters? Join us as we explore how hospices from Western North Carolina to Virginia are navigating the aftermath of Hurricane Helene with remarkable tenacity. Hear firsthand accounts of the challenges faced by organizations like Four Seasons, Amorium, and CCWNC Compassionate Care, and discover the critical role of community support in their recovery efforts. We'll also shed light on the pressing news from September and October—including significant legislative proposals and industry mergers—that are reshaping the hospice sector. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 13 Nov 2024 | Leadership in Senior Living and Healthcare with Jeannee Parker Martin | 00:47:16 | |
How do leaders rise to the occasion when crises strike? We are joined by Jeannee Parker Martin, the remarkable President and CEO of LeadingAge California, who has blazed a trail in international healthcare and pioneered the first AIDS home care and hospice program in the U.S. Jeannee shares her insights on the power of networking and connectedness in leadership, and her story underscores the vital role of empathy and strategic thinking in serving communities during challenging times. Together, we express gratitude for the extraordinary support in the wake of Hurricane Helene, which profoundly impacted hospices in Western North Carolina, Eastern Tennessee, and Virginia. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 20 Nov 2024 | The Mental and Behavioral Health Challenge with Kyle Lavin | 00:41:44 | |
What prompts someone to pivot their career path entirely? For Dr. Kyle Lavin, it was the compassionate care he witnessed during his mother's illness that led him to psychiatry and palliative care, despite initially resisting following in his father's footsteps. This episode spotlights Kyle's emotional journey, sparked by personal family challenges, including his mother's battle with severe health issues and substance use disorder. His story is one of resilience and determination, ultimately leading him to champion the integration of behavioral health into serious illness care, aiming to bridge the gap in our fragmented healthcare system. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 27 Nov 2024 | Industry Trends with Maria Warren | 00:36:53 | |
Maria Warren, Vice President of McBee, part of NetSmart, joins us to unravel the intricacies of hospice care audits. We promise you'll gain a deeper understanding of how these audits, intended to curb fraud and waste, often end up as resource-draining obstacles that detract from essential patient care. Maria shares her personal journey from starting as an entry-level consultant to leading teams that navigate the complex landscape of compliance and documentation, providing a critical perspective on the balance between regulation and care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 04 Dec 2024 | Top News Stories of the Month, November 2024 | 00:46:07 | |
What if the future of Hospice and Palliative Care depends on understanding the intricacies of integration and regulation in the hospice sector? Join us for an insightful journey through November's most compelling stories that have captured the attention of Hospice and Palliative Care Today's readership. Our conversation reveals the significant impact of national events, from elections to regulatory changes, on shaping news cycles and industry priorities. Also, rising workforce demands and political changes, such as immigration restrictions, paint a concerning picture for the future labor pool in Hospice Care.
This episode is a must-listen for those seeking a deeper understanding of the critical yet often overlooked issues in Hospice and Palliative Care today, and Mark delivers another excellent masterclass on creating compelling headlines.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Jan 2025 | Year in Review for 2024 and One Word | 00:22:29 | |
In this crossover podcast episode, host Chris Comeaux does a recap of the top podcasts of 2024. First for TCNtalks with amazing guests like New York Times best-selling author John Burke, Peter Benjamin, Dr. Ira Byock, and Judi Lund Person.
Additionally, Chris introduces the intriguing concept of the "One Word," which serves as a thematic or guiding principle for the upcoming year. This is a great piece of wisdom Teleios and many of it’s members practice every year. This is a much more powerful way to set the tone and intention for your upcoming year and is much more useful than a New Year’s Resolution which seem to wane about thirty days into the New Year.
By looking back on the past year and gazing forward, individuals can gain clarity about their personal causes and purposes. Selecting a One Word for the year can offer a focused and directional approach to both personal and professional life. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 18 Dec 2024 | Torrie Fields on Palliative Care and Serious Illness Innovations | 00:47:19 | |
Unlock the transformative potential of palliative care as we sit down with Torrie Fields, the innovative founder and CEO of TFA Analytics. Torrie's unique blend of expertise as a health economist and actuary is driving new approaches to palliative care, particularly through the use of data analytics. Join us as Tori shares her journey from a C-TAC conference meeting to reshaping Medicare guide programs and creating comprehensive care models for patients with serious illnesses. Her insights are changing the way healthcare providers think about aligning patient care with personal goals and reducing unnecessary treatments. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 08 Jan 2025 | Top News Stories of the Month of December 2024 | 01:00:58 | |
In this episode of TCNtalks, Chris Comeaux, Mark Cohen, and Cordt Kassner discuss the top news stories in hospice and palliative care for December 2024. This episode marks the end of Mark’s two-year run of partnering with Chris to review the month’s top stories, with Cordt taking on that role going forward, along with his colleague at Hospice & Palliative Care Today, Joy Berger. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 22 Jan 2025 | The Need for Innovation with Meg Pekarske | 00:46:44 | |
What happens when you blend nearly 25 years of legal expertise with the rapidly changing landscape of healthcare? Join us as we welcome Meg Pekarske, head of the Hospice and Palliative Care Practice Group at Hush Blackwell, who shares her remarkable journey and insights into hospice law. From her early mentorship under Mary Michael to leading a dynamic team of 15 professionals, Meg's story is one of adaptability and growth. As we navigate the complexities of the evolving healthcare market, Meg's unique blend of analytical and creative skills provides invaluable perspectives on fostering resilience and innovation in hospice care. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 Feb 2025 | Top News Stories of the Month January 2025 | 01:02:02 | |
In this episode of TCNtalks, Chris Comeaux and Cordt Kassner, PhD, publisher of Hospice & Palliative Care Today and CEO and Founder of Hospice Analytics, begin a new format for the “Top News Stories of the Month.” Cordt joins, stepping in for Mark Cohen, and brings the statistics from the daily newsletter Hospice & Palliative Care Today.
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 19 Feb 2025 | Innovations in Serious Illness Care with Bree Owens | 00:45:55 | |
In this episode of TCN Talks, host Chris Comeaux interviews Bree Owens, a licensed clinical social worker and co-founder of The Holding Group. They discuss Bree’s journey in the healthcare field, particularly in palliative care. Bree shares insights on having learned the importance of having meaningful conversations with patients and families about their care options, which led her to the unique model of The Holding Group. Her organization has held space, hence the name The Holding Group, for a patient-centered approach, helping patients and their families find the right care at the right place at the right time. Bree emphasizes the significance of informed consent and the role of social workers in facilitating these discussions to improve patient outcomes and satisfaction. Chris and Bree also delve into the evolution and current state of palliative care, highlighting the challenges and innovations in the field. Bree emphasizes the importance of integrating social work into healthcare, particularly in serious illness and dementia care. They also discuss the upcoming GUIDE model, which aims to provide comprehensive support for dementia patients and their caregivers. This is a great listen for staff, leaders, and Boards of Hospice and Palliative Care organizations. Join us, this is timely and relevant. Guest: Bree Owens, Licensed Clinical Social Worker and Co-Founder of The Holding Group Host: Chris Comeaux, President / CEO of TCN/TCG Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 05 Mar 2025 | What's Driving Change in End-of-Life Care for February 2025 | 00:51:47 | |
The latest episode dives into important topics affecting hospice and palliative care today, shedding light on key trends from February’s news. Our hosts emphasize how personal experiences shape their perspectives on the challenges and innovations within the field. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 19 Mar 2025 | The Challenges Ahead with Jeanne Chirico | 00:43:48 | |
This show is dedicated in memory of Tali Sutton, who unexpectedly died the week of February 3rd. Tali was an upcoming leader in hospice and palliative care in New York State as CEO of CareFirstNY. In this episode of TCNtalks, Chris Comeaux speaks with Jeanne Chirico, the President and CEO of Hospice and Palliative Care Association of New York State (HPCANYS), about the unique challenges and opportunities facing hospice care in New York State. Many of us think of New York City when we think of New York yet the entire state with New York State is a picture of many of the challenges we will face in healthcare for the country as a whole in the future. Chris and Jeanne started the show remembering Tali Sutton, who unexpectedly died the week of February 3rd. Tali was an upcoming leader in hospice and palliative care in New York State as CEO of CareFirstNY. Jeanne shares her extensive background in hospice and palliative care, highlighting the complexities of providing care in a state with diverse cultural and economic landscapes. The conversation delves into regulatory challenges, workforce issues, and the importance of advocacy in ensuring quality end-of-life care. Jeanne emphasizes the need for innovative service lines and the role of technology in adapting to changing customer demographics. The episode concludes with a call to action for hospice leaders to engage in advocacy and community partnerships to navigate the future of healthcare effectively and to do that at a grass roots level. This episode is a great summary of the challenges facing all hospice and palliative care programs. This is a great listen for staff, leaders, and Board’s of hospice and palliative care organizations. Join us, this is timely and relevant. Guest: Jeanne Chirico, , HPCANYS President/CEO Host: Chris Comeaux, President / CEO of TCN/TCG https://www.teleioscn.org/tcntalkspodcast/the-challenges-ahead-with-jeanne-chirico Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 Mar 2025 | The Healing of America with T.R. Reid | 00:53:48 | |
In this crossover show of TCNalks / Anatomy Of Leadership, host Chris Comeaux interviews NY Times bestselling author T. R. Reid. They discuss T. R. Reid’s experiences and insights from researching healthcare systems around the world, particularly focusing on the need for universal coverage and the various models of healthcare delivery. T.R. emphasizes the importance of a key principle in any functional healthcare system at a national level: healthcare for everyone. He wrote about this in his NY Times bestselling book The Healing of America. Some of the key discoveries in the book are the inefficiencies of the U.S. healthcare system compared to others worldwide and the potential benefits of adopting a government-run healthcare model similar to Medicare and the VA. Reid also critiques the profit-driven nature of American health insurance and advocates for reforms prioritizing patient care over profits. T.R. and Chris then discuss the unique window of opportunity in 2025 and the need for a new framing of universal healthcare, suggesting alternatives in language around 'Medicare for All.' T.R. emphasizes the importance of price controls in reducing administrative costs and improving efficiency in healthcare systems. Reid also addresses the role of innovation in healthcare, arguing that high costs do not necessarily lead to better medical advancements. He cites several excellent examples of recent innovations, all from outside the U.S. This is a great listen as the U.S. spends more on healthcare, yet we are not even in the top 10 in the world. It’s hard to make one aspect of healthcare successful, like Hospice and Palliative Care, if the broader ecosystem it resides in is flawed and unsustainable. Join us; this is very timely. Guest: T.R. Reid, Author of the NY Times Best Selling book The Healing of America Host: Chris Comeaux, President/CEO of TCN/TCG https://www.teleioscn.org/tcntalkspodcast/the-healing-of-america-with-t.r.-reid Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 19 Jan 2021 | From Burnout to Breakthrough | 00:25:27 | |
In our initial TCN Talks podcast Chris interviews John Locke. John is with DHG where he heads up their executive coaching program. John has unique experience and training in the area of applying learning from how high performance athletes take care of themselves to perform at a higher level. Surprisingly there is simple applicable wisdom that hospice, palliative care, and serious illness professionals can apply to their daily lives to maintain their edge and live their cause and purpose which is timely, relevant information due to the challenges COVID have brought all of us working in healthcare. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 11 Feb 2021 | Covid Vaccine - Straight Forward Answers | 00:21:40 | |
In this podcast Chris Comeaux interviews Dr. John Morris, Pulmonologist and Hospice & Palliative Care physician about the COVID vaccine. Dr. Morris has conducted several informational webinars for hospice and palliative staff throughout the TCN network. Here is a common comment we have heard after those webinars, “Staff was concerned and not planning on getting the vaccine and after the webinar by Dr. Morris staff were asking how do I move forward to get the vaccine?” In this podcast Dr. Morris gives straight forward answers regarding why it is important to get vaccinated. He also debunks several myths being passed along via social media and the internet. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 02 Mar 2021 | Resiliency, Hope, and Gratitude are the Answer | 00:24:12 | |
In this podcast Chris interviews Dr. Elizabeth Burpee, a Hospice and Palliative Medicine who also works in Research with Four Seasons. We continue to see staff stressed and some even describing what they are experiencing in hospice and palliative care as burnout. Dr. Burpee was already researching prior to COVID via Project Echo what is occurring in the hospice and palliative care field and through that research sees that Resiliency is the key. She shares strategies and resources that are making a difference for many in the field. She also shares how hope and gratitude are key to the path of resiliency. Guest ELNEC TEND Grief website Tiny Survival Guide Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 01 Apr 2021 | COMPASSION, SELF-COMPASSION, MINDFULNESS | 00:22:31 | |
In this podcast Chris interviews Dr. Rohini Kanniganti furthering two prior podcasts where we discussed what is going on with our healthcare workers out of care and concern for them dealing with the strains the pandemic has brought on. Guest
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 15 Apr 2021 | Imagine that the Pain is the doorway | 00:20:40 | |
In this episode of TCN Talks, Lara McKinnis brings together her training in psychotherapy, music therapy, and somatic therapy in a beautiful way. Chris and Lara discuss what is going on with our hospice and palliative care team members in terms of trauma. Lara unpacks that we all have these “shadow” parts of us that are underlying and further that we are indoctrinated not to digest and process these parts. But, if we do process them, then the journey has a positive and powerful influence on us and how we show up in all aspects of our life. TCN has begun to refer to this as the “Art of showing up.” How we show up has always been a challenge; however, we continue to learn just how much COVID has exposed all the ways we have not been dealing with the parts of us that we don’t want to see. This is a great discussion regarding how each of us can go where society and tradition have told us not to go, our emotions and our body. By exploring that territory, the pain truly can be the doorway to healing. Healing our deeper wounds has the potential to transcend every aspect of our life, far beyond our work as hospice and palliative care professionals. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 28 Apr 2021 | We Were Friends, Now I Am Your Leader, Now What? | 00:21:44 | |
In this podcast Chris interviews Christine Lau RN, LCSW, APHSW-C. They talk about a frequent challenge hospice and palliative care staff face now that our industry is 40+ years old which is – “We were friends and now I am their leader.” Christine shares from her experience through almost 20 years of going from staff level positions in multiple disciplines and growing into leadership positions how truly embracing a paradigm of servant leadership, setting some rules or boundaries, open and honest conversations, and utilizing role descriptions all are part of how to be successful in this transition. This is a great listen for staff and leaders throughout the hospice and palliative care industry. Join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 12 May 2021 | Using Your Armor | 00:20:23 | |
In this podcast Chris interviews Dawn F. Landry who recently wrote about her “care coaching” (her self-defined term about caregiving) journey in her first book ARMORED. Dawn and Chris graduated high school together 33 years ago in rural, south Louisiana. In this interview Dawn shares her unique wisdom and experience having been a Corporate Executive Coach and having gone through several health battles and caregiving experiences with her husband Daran. Due to these unique circumstances of events and life experiences, Dawn weaves her gift of storytelling, her coaching tools, and her experience as a caregiver into an incredible working guide and memoir that benefits caregivers everywhere, including in the hospice and palliative care world. Join us. Dawn F. Landry is an award-winning and respected business professional. She has spent over half of her 28-year career in Houston's corporate real estate industry, excelling in business development and marketing leadership positions within the region's largest economic development organization, as well as international commercial construction companies. In February 2017, Dawn founded Authentizity, LLC, as an independent B2B growth strategist and a Gallup-Certified CliftonStrengths® Coach to provide consulting, training, and coaching services that optimize technical teams' engagement and productivity. In 2020, she authored, self-published, and released her bestselling book, ARMORED. ARMORED is a memoir, a love story, and ultimately a practical leadership guide to managing crisis on your own terms. Equipped with her leadership and technical services career, and with strategic thinking and communication abilities, Landry successfully supported her husband, Daran, through three major life-threatening illnesses. Unconventional, imperfect, determined, yet humorously self-aware, Landry proves that by leaning into our individual backgrounds and capabilities, we all have the power within us to courageously motivate and be an advocate for those under our charge. ARMORED is available on Amazon at http://www.amazon.com/author/dawnflandry, as well as at www.dawnflandry.com. URL: www.authentizity.com and www.dawnflandry.com
Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 27 May 2021 | An Imagined Locker Room Talk from the Pioneers of the Industry | 00:22:01 | |
In this podcast Chris interviews Patrice "Patti" Moore, APRN, MSN President and Founder of The Watershed Group. This is a podcast all hospice leaders and staff would benefit from listening to. Patti is the bridge between the Pioneer Generation of leaders who helped lead hospice from its infancy in the 1980’s into the present day leaders like Chris and others. From this unique perspective Patti answers this one question Chris asks her, “Patti imagine a locker room talk between 5 Pioneers of hospice and the present day leaders in hospice and palliative care and the new up and coming leaders, what wisdom would those pioneers have to share?” Patti’s choice of 5 pioneers and her very informed answer is packed with pearls and is definitely worth the listen because sometimes you have to look back to go forward. Join us, this will be an episode you don’t want to miss. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 09 Jun 2021 | Thrive Even Amidst Adversity | 00:19:14 | |
In this podcast Chris interviews Meridith Elliott Powell who is an internationally known business strategist, keynote speaker, and award-winning author with expertise in business growth, sales, and leadership strategies. She has just released her new book Thrive: Strategies to Turn Uncertainty to Competitive Advantage. In this podcast Chris discusses Meridith’s new book and how this book applies to hospice and palliative care leaders and staff not just at the organization level but at the individual level as well. There is one thing certain as we move forward, the future is uncertain but that does not have to be a negative and Meridith shares how history results in opportunity and innovation even amidst adversity and maybe even because of it. Meridith shares great wisdom from her many years of coaching, Leaders and staff alike will enjoy the pearls. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 25 Jun 2021 | Innovations: A Look Behind And A Look Ahead | 00:20:02 | |
In this podcast Chris interviews Dr. Janet Bull whom he has worked with throughout much of his career at Four Seasons. In this podcast Dr. Bull reviews innovations, she is most proud of and what she learned from them throughout her illustrious career in hospice and palliative care. Dr. Bull also shares a creative thinking framework: Ideation, Inspiration, and Implementation which all of us can use. Finally, Dr. Bull takes our listeners through a visualization exercise with a look towards the future. You will enjoy this one so please join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 22 Jul 2021 | The Voice of the Patient | 00:21:34 | |
Guest: https://www.youtube.com/channel/UC9s3-mzBOgZ-sxHio442ksg https://www.instagram.com/strengthafterstroke/ https://www.linkedin.com/in/strengthafterstroke/ Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 19 Aug 2021 | The Wisdom of Being a Woman……Leader | 00:16:53 | |
In this podcast, Chris interviews Dr. Rebecca Heiss, PhD, and CEO/Founder of icueity, LLC. Rebecca is a stress physiologist and uses her background in science to create a space for women to become the leaders they were meant to be and to realize and live their purposes beyond the fear, stress, and anxiety that tends to take them off course. In this podcast, Chris discusses with Rebecca her program “the Fearless Accelerator.” While this might seem to apply to only women who have leadership positions today in the hospice and palliative care space you will quickly see the wisdom Rebecca has to share applies to women working throughout hospice, palliative care, serious illness space, and every facet of life. Join us - this podcast will inspire you, and also make you want to go and learn more about the wisdom Rebecca is sharing. For the men in our listening audience while you might think you can skip this one, if you have a woman in your life, it is informative, and also the wisdom applies to you as well. You will enjoy this one so please join us. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 26 Aug 2021 | COVID 19 UPDATE | 00:59:34 | |
In this podcast guest host, Janelle McCallum, interviews TCN’s Dr. John Morris, Pulmonologist & Serious Illness physician about the most important things to know about COVID-19 today. By popular request, he is now available to a wider audience as he brings data and wise clinical discernment to the complicated topics regarding COVID and vaccinations. His background in critical care and palliative care makes him a perfect translator to interpret and help guide us during these confusing times. Guest Host: Janelle McCallum Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||
| 10 Sep 2021 | Make A Difference | 00:19:33 | |
In this podcast Chris interviews Andy Baxter, the founder of the Cunniff-Dixon Foundation. The Cunniff-Dixon Foundation was founded out of Andy’s endeavor to make a difference after having experienced one of life’s greatest challenges. His wife Carley died after a three-year battle with breast cancer. Reflecting on that experience as he talked to others Andy realized his wife’s experience of care and passing peacefully at home was a unique one thankfully due to the oncologist they were blessed with Dr. Peter Dixon. Hence the Dixon in the Cunniff-Dixon Foundation name. Andy shares that story and the focus and mission of the foundation including some of their more recent work in the area of Advanced Directives with their co-developed tool “Planning my Way.” Andy also pays forward to hospice and palliative care professionals what he learned during his wife’s illness as well the learning from his foundation’s great work in the hospice and palliative care space. Andy has great wisdom to share so tune in because there are some great pearls in this episode of “TCNtalks.” Join us. The mission of Cunniff-Dixon is to enrich the physician-patient relationship at the end of life, to educate individual physicians and inspire them to provide the kind of care at the end of life that we all wish for ourselves and our loved ones. To that end, the foundation has sponsored continuing medical education symposiums on end-of-life care, has co-sponsored with The American College of Surgeons a curriculum on end-of-life care for surgical residents, and has sponsored the Hastings Cunniff-Dixon Physician awards. Since 2007, these awards have been given to 39 physicians from across the United States. The awards are now granted every other year, with 3 awards to early career physicians, and 1 each to a mid-career physician and a senior clinician. The recipients of these awards, together with the selection committee that determines the recipients, collectively represent the best and the brightest of palliative care leadership in this country, and perhaps the world. Since 2018, the Foundation has been working on its contribution to advance care planning. Planning My Way ….A Guide for Future Health Care Decisions is an educational resource designed to help patients and patient families with advance care planning. Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast | |||