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Tactical Empathy (Erin Thorp)

erin@erinthorp.ca
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26 Jun 2024From Excitement to Mastery: Leading with Empathy at Every Stage (Part 1)00:18:40

In this two-part series, Erin Thorp explores how empathy can be used as a leadership tool to help teams progress from beginners to competent masters. This first episode focuses on the first two stages of the conscious competence learning model: unconscious incompetence and conscious incompetence. Erin provides examples of teaching kids to drive a manual car and learning how to use online meeting platforms. She emphasizes the importance of clear direction and emotional support for beginners who are unaware of what they don't know and learners who become aware of their lack of skill or knowledge. The episode ends with a call to reflect on how leaders can support beginners and learners.

Today on Tactical Empathy:

  • Empathy is a crucial leadership tool for supporting beginners and learners.
  • The conscious competence learning model consists of four stages: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence.
  • Beginners are unaware of what they don't know and need clear direction and support.
  • Learners become aware of their lack of skill or knowledge and require emotional support and targeted guidance.
  • Leaders should provide specific support based on the stage of development their team members are in.


Connect with Erin:


This show was produced by ELF Solutions Inc. 



18 Sep 2024The Power of Empathy: Transforming Leadership and Wellness with Amanda Lemmage00:21:51

In this episode, Erin chats with Amanda Lemmage, an entrepreneur in the skincare and wellness industry. They discuss the importance of empathy in both personal and business contexts. Amanda emphasizes the value of listening to others, understanding their point of view, and validating their feelings. She shares how empathy has helped her overcome challenges as a leader, such as focusing on others' strengths and adapting to their learning styles. She also highlights the significance of setting boundaries, practicing self-empathy, and being intentional about the energy we bring to each day. 


Today on Tactical Empathy:

  • Empathy is essential in both personal and business contexts, as it involves listening to others, understanding their point of view, and validating their feelings.
  • As a leader, it's important to focus on others' strengths and adapt to their learning styles to support their growth and development.
  • Setting boundaries and practicing self-empathy are crucial for maintaining well-being and effectively leading others.
  • Being intentional about the energy we bring to each day can positively impact our interactions and outcomes.


Connect with Amanda:


Connect with Erin:


This show was produced by ELF Solutions Inc. 



10 Jul 2024Overcoming Loneliness: Richard Lee-Thai’s Journey to Becoming Connection Consultant00:27:05

In this episode, Erin Thorp speaks with Richard Lee-Thai, a connection consultant. Richard shares his journey of overcoming loneliness and social isolation, leading to the creation of his role as a connection consultant. The conversation delves into the meaning of empathy, the challenges of practicing empathy, and practical techniques for developing empathy skills. Richard emphasizes the importance of clean language and the art of asking open-ended questions to foster empathy and connection.


Today on Tactical Empathy:

  • The importance of addressing loneliness and social isolation in educational institutions
  • The need for teaching and practicing empathy skills
  • The impact of clean language and open-ended questions on fostering empathy and connection


Connect with Richard:



Connect with Erin:


This show was produced by ELF Solutions Inc.

28 Feb 2024Exploring Empathic Writing with Jacqueline Fisch00:30:19

In this conversation, Jacqueline Fisch discusses the importance of empathy in written communication. She highlights the need for a shift in communication styles, moving away from authoritative and dictatorial approaches towards a more collaborative and empathetic approach. Jacqueline emphasizes the importance of considering the audience's perspective and building trust in written communication. She provides strategies for addressing fear and resistance, understanding the audience's state of mind, and using empathetic language. Jacqueline also shares tips for getting to know the audience better and overcoming barriers to empathic communication. She concludes by emphasizing the importance of editing and taking time before sending messages.


Today on Tactical Empathy:

  • Shift communication styles towards a more collaborative and empathetic approach.
  • Consider the audience's perspective and build trust in written communication.
  • Address fear and resistance by understanding the audience's state of mind.
  • Use empathetic language and create a connection with the audience.
  • Get to know the audience better and overcome barriers to empathic communication.
  • Edit messages and take time before sending them.


Connect with Jacqueline:


Connect with Erin:


This show was produced by ELF Solutions Inc.

13 Nov 2024Building Trust Through Empathy with Jackie Kyriacou-Herman00:25:47

In this conversation, Erin and Jackie explore the significance of empathy in leadership. Jackie shares her journey from engineering to leading teams focused on providing safe water, emphasizing the importance of understanding others' feelings and perspectives. They discuss the barriers leaders face in practicing empathy, the role of self-awareness, and the necessity of building trust within teams. The conversation highlights practical applications of empathy in the workplace and concludes with a powerful quote about understanding and love.


Today on Tactical Empathy:

  • Empathy is the ability to understand how someone else is feeling.
  • Leaders with stronger empathy create more productive teams.
  • Engineers often struggle with emotional expression due to process focus.
  • Recognizing personal triggers is essential for practicing empathy.
  • Building trust is crucial for high-performing teams.
  • Tactical empathy involves active listening and understanding.
  • Self-awareness helps in setting boundaries for better interactions.
  • Transparency about needs fosters team cohesion.
  • The problem should be the focus, not the people involved.
  • Understanding others leads to deeper connections and love.


Connect with Jackie:



Connect with Erin:



This show was produced by ELF Solutions Inc. 



10 Apr 2024The Empathetic Leader: Steven Adjei's Insights on Compassionate Leadership00:30:31

In this conversation, Steven discusses the role of empathy in leadership and how it has influenced his own leadership roles in the pharmaceutical industry, mentoring, and writing. He shares his personal journey of embracing empathy despite societal expectations and the challenges he faced in practicing empathy. Steven emphasizes the importance of setting boundaries with empathy and finding a balance between competence and compassion. He also introduces his research project on empathy and small businesses, which explores the connection between empathy and employee satisfaction. 

Today on Tactical Empathy:

  • Empathy plays a crucial role in effective leadership and can lead to greater success when embraced.
  • Societal expectations and cultural upbringing can make it challenging to practice empathy, but it is important to lean into one's natural empathetic tendencies.
  • Setting boundaries with empathy is essential to avoid becoming overwhelmed or losing authority.
  • Building empathy muscles requires self-discipline and understanding individual needs and preferences.
  • Personalization is key in practicing empathy, as different individuals have different ways of experiencing and expressing empathy.


Connect with Steven:

  • Website: www.stevenadjei.com
  • LinkedIn: Steven N. Adjei
  • Pay The Price: Creating Ethical Entrepreneurial Success Through Passion, Pain and Purpose https://amzn.eu/d/7N7SbwT


Connect with Erin:


This show was produced by ELF Solutions Inc.

02 Oct 2024Leading with Empathy: Overcoming Challenges as a Leader with Aaron Moncur00:27:51

In this conversation, Erin interviews Aaron Moncur, the owner of Pipeline Design and Engineering, about empathy and leadership. Aaron shares two examples of how empathy has helped him overcome challenges as a leader. In one instance, he had to navigate the possibility of furloughs and layoffs, and in another, he had to ask his team to work overtime on a project. By leading with empathy and inviting open discussions, Aaron was able to maintain a supportive and engaged team. He emphasizes that empathy is a tactical tool that leads to better outcomes and builds a positive culture.


Today on Tactical Empathy:

  • Empathy is not about making a situation okay, but about listening and understanding what a person is going through.
  • Empathy rarely begins with 'at least'. It's important to avoid dismissing someone's struggles by comparing them to others.
  • Leading with empathy and inviting open discussions can lead to better outcomes and build a positive culture.
  • Empathy requires extra work and thinking outside of oneself, which can be challenging for leaders.
  • Taking what's on the inside, putting it on the outside, and talking about it is a powerful practice for building empathy.


Connect with Aaron:


Connect with Erin:


This show was produced by ELF Solutions Inc.

14 Feb 2024Cultivating Connection: Ryan Englin's Approach to Empathy in Talent Attraction00:27:08

In this conversation, Ryan Englin, the founder and CEO of Core Matters, discusses the importance of empathy in leadership and attracting talent. He shares his experiences and lessons learned from his previous leadership roles in corporate and explains how empathy can be a powerful tool in the workplace. Ryan emphasizes the need for leaders to understand and acknowledge the challenges and struggles that employees and job seekers face. He provides practical examples of how empathy can be applied in the hiring process and offers advice for employers looking to attract the best talent. Ryan also shares personal practices for developing empathy as a leader.


Today on Tactical Empathy:

  • Empathy is a crucial leadership skill that can have a significant impact on employee engagement and satisfaction.
  • Leaders should strive to understand and acknowledge the challenges and struggles that employees and job seekers face.
  • Creating a supportive and empathetic environment can help attract and retain top talent.


Connect with Ryan Englin: 


Connect with Erin:


This show was produced by ELF Solutions Inc. 

01 May 2024The Name Game: Empathy in Action00:16:57

In this episode, Erin explores the profound impact of correctly pronouncing and using unfamiliar names. Names are deeply tied to identity and heritage, and learning them demonstrates respect and empathy. Personal anecdotes underscore how mispronunciations can hinder connections. Erin emphasizes the transformative power of getting names right, fostering inclusivity and understanding in various settings. It concludes with a call to action: take the initiative to learn and pronounce unfamiliar names correctly, fostering deeper connections in all interactions.

Today on Tactical Empathy:

  • Names are deeply intertwined with one's sense of self, reflecting historical, cultural, and familial significance.
  • Mispronouncing or forgetting someone's name can cause hurt and make them feel unseen and unheard.
  • Learning and using names correctly demonstrates respect and acknowledgment, fostering genuine connections.
  • Taking the time to pronounce unfamiliar names correctly shows empathy and values the other person's identity.
  • Creating inclusive environments involves prioritizing correct name pronunciation, avoiding assumptions, and being open to feedback.
  • Correctly pronouncing names can have a transformative impact, fostering empathy, understanding, and meaningful relationships.


Connect with Erin:


This show was produced by ELF Solutions Inc. 

31 Jul 2024Balancing Empathy and Boundaries: Part 200:20:01

In the second part of this 2-part series, Erin discusses actionable strategies for setting boundaries that support empathy as a leadership tool. She emphasizes the importance of understanding the role of emotions and feelings in behavior and highlights the need for clear communication of expectations and boundaries. Erin provides practical tips for identifying and articulating boundaries, as well as engaging in conversations with team members to ensure alignment. She also emphasizes the importance of practicing empathy with oneself in order to effectively practice empathy with others.


Today on Tactical Empathy:

  • Understanding the role of emotions and feelings in behavior is crucial for setting effective boundaries.
  • Clear communication of expectations and boundaries is essential for team alignment.
  • Identifying and articulating boundaries requires self-awareness and reflection.
  • Engaging in conversations with team members about boundaries fosters collaboration and understanding.
  • Practicing empathy with oneself is necessary for practicing empathy with others.


Connect with Erin:


This show was produced by ELF Solutions Inc. 



16 Oct 2024Building Trust and Navigating Stress: Empathy in Leadership with Andrew Ronchetto00:29:00

In this conversation, Erin chats with Andrew Ronchetto, they discuss the critical role of empathy in leadership and its impact on productivity and wellness in the workplace. Andrew emphasizes the need for leaders to navigate stress and anxiety, particularly in the post-pandemic context, and explores the barriers to practicing empathy, such as pride and vulnerability. He shares practical strategies for building empathy skills and highlights the importance of balancing productivity with individual well-being.


Today on Tactical Empathy:

  • Empathy is foundational to personal and organizational growth.
  • Post-pandemic stress requires leaders to lean into empathy.
  • Pride can hinder leaders from expressing vulnerability.
  • Building empathy skills involves listening and understanding others' perspectives.
  • Empathy and productivity can coexist and enhance each other.
  • Wellness should be prioritized before productivity for better outcomes.
  • Engaging with team members personally fosters empathy.
  • Trust is crucial for effective communication and collaboration.


Connect with Andrew:



Connect with Erin:



This show was produced by ELF Solutions Inc.

19 Jun 2024Diversity and Empathy: Building Stronger Teams with Michael Lopez00:29:05

In this conversation, Erin interviews Michael Lopez who shares his leadership journey, emphasizing the influence of team sports, military experience, and consulting. He discusses the importance of empathy in leadership and provides practical techniques for developing empathy skills. The conversation delves into the significance of self-empathy and the impact of diversity in team dynamics.

Today on Tactical Empathy:

  • Leadership is influenced by experiences in team sports, military, and consulting.
  • Empathy is a crucial skill in leadership, involving self-awareness and understanding others.
  • Self-empathy is essential for personal growth and effective leadership.
  • Diversity in team composition contributes to a more empathetic and innovative work environment.


Connect with Michael:


Connect with Erin:


This show was produced by ELF Solutions Inc. 


24 Jan 2024Navigating Change: The Role of Self-Empathy00:16:53

In this episode, Erin Thorp explores the relationship between empathy and change. She discusses the self-criticism and self-judgment that often arise during times of change and emphasizes the importance of self-empathy in navigating these challenges. Erin explains that developing empathy muscles allows us to recognize and question our own thoughts and perspectives, leading to personal growth. She provides tools for navigating change, including getting quiet, examining the evidence for our thoughts, and practicing mindfulness. Erin encourages listeners to approve of themselves and embrace imperfections, as self-acceptance is key to taking action and pursuing fulfillment.


Today on Tactical Empathy:


  • Self-empathy is crucial during times of change, as self-criticism and self-judgment often arise.
  • Developing empathy muscles allows us to recognize and question our own thoughts and perspectives.
  • Tools for navigating change include getting quiet, examining the evidence for our thoughts, and practicing mindfulness.
  • Approving of ourselves and embracing imperfections is key to taking action and pursuing fulfillment.


Connect with Erin:

Freebie: 5 Practices to Build Empathy Skills


This show was produced by ELF Solutions Inc. 

03 Jul 2024From Excitement to Mastery: Leading with Empathy at Every Stage (Part 2)00:15:28

In part two of this two-part series, Erin discusses the final two stages of the conscious competence learning model and their application in developing teams. The stages are conscious competence and unconscious competence. Erin provides examples from teaching her kids to drive and using online meeting platforms. In the conscious competence stage, individuals are aware of what to do and are starting to build trust in their abilities. They need reassurance and validation that they are on the right track. In the unconscious competence stage, tasks are performed effortlessly and intuitively. Erin emphasizes the importance of leaders recognizing when their team members are at stage three and allowing them to build self-trust and confidence.


Today on Tactical Empathy:

  • The conscious competence stage is when individuals are aware of what to do and are starting to build trust in their abilities.
  • In this stage, individuals need reassurance and validation that they are on the right track.
  • The unconscious competence stage is when tasks are performed effortlessly and intuitively.
  • Leaders should recognize when their team members are at stage three and allow them to build self-trust and confidence.


Connect with Erin:


This show was produced by ELF Solutions Inc.

29 May 2024Empathy in Action: Reframing Negativity00:17:51

In this episode, Erin shares a personal experience of navigating through a shame spiral and how she used empathy to overcome it. She discusses the importance of catching negative thoughts and reframing them, as well as the need to nurture oneself in difficult moments. Erin emphasizes the power of self-awareness and self-care in maintaining emotional well-being. She also highlights the continuous practice of empathy and its transformative impact on relationships and personal growth.


Today on Tactical Empathy:

  • Catching negative thoughts and reframing them is crucial in overcoming a shame spiral.
  • Nurturing oneself and practicing self-care is essential in difficult moments.
  • Self-awareness is key to recognizing and addressing insecurities and anxieties.
  • Empathy is a continuous practice that can lead to personal growth and improved relationships.
  • Embracing emotions as valuable information and making adjustments in response is important for emotional well-being.


Connect with Erin:


This show was produced by ELF Solutions Inc.

30 Oct 2024Mini Series Part 2: Empathy Journaling and Reflective Practices00:11:45

In this episode of Tactical Empathy, Erin discusses the importance of reflective practices in cultivating empathy. She introduces five journal prompts designed to help individuals process their emotions and enhance their self-awareness. The episode emphasizes the role of emotional literacy in understanding behavior and reactions, and provides practical tips for implementing these reflective practices in leadership and personal development. 


Today on Tactical Empathy:

  • Reflective practices enhance self-awareness and emotional literacy.
  • Journaling can help individuals process emotions effectively.
  • Understanding personal triggers is key to practicing empathy.
  • Empathy is built through understanding and connection.
  • Curiosity can lead to deeper empathy in challenging situations.
  • Empathy strengthens relationships and fosters deeper bonds.
  • Identifying who we empathize with easily can reveal insights.
  • Listening is a crucial skill for developing empathy.
  • Implementing reflective practices requires patience and time.
  • Guided visualizations can further enhance empathy skills.


5 Journal Prompts:

  1. Think of a time you felt misunderstood. How did you react and how did that experience shape your behavior?
  2. Write about a situation where you struggled to empathize with someone. Why do you think it was hard?
  3. Reflect on a time when someone showed you deep empathy. How did that affect your relationship?
  4. Who do you find it easiest to empathize with and why?
  5. What’s something about the way you interact with others that you’d like to change to become more empathetic?


Connect with Erin:



This show was produced by ELF Solutions Inc.

20 Mar 2024From Peer to Manager: Mastering Empathetic Leadership Transitions using Empathy with Erica Zygelman00:27:00

In this conversation, Erica Zygelman, a leadership coach and consultant, discusses the importance of empathy in leadership. She shares her background in tech and media and how the lack of support and training for new leaders inspired her to become a leadership development coach. Erica defines empathy as understanding, appreciating, and valuing other people's perspectives, feelings, thoughts, and needs. She explains that empathy is a crucial skill for leaders to develop and highlights the misconception that empathy is a waste of time in the workplace. Erica also provides tips for transitioning from a peer to a manager and shares practices to build empathy muscles.

Today on Tactical Empathy:

  • Empathy is a crucial skill for leaders to develop as it allows them to understand, appreciate, and value other people's perspectives, feelings, thoughts, and needs.
  • The misconception that empathy is a waste of time in the workplace is outdated. Investing in relationships and developing empathy leads to stronger relationships, better problem-solving, and more successful outcomes.
  • Transitioning from a peer to a manager requires a beginner's mindset, vulnerability, and open communication with the team. Acknowledging the shift in dynamics and setting expectations can help navigate this transition.
  • Practicing presence and being mindful of distractions are essential for developing empathy. Daily practices such as meditation, breathwork, or journaling can help cultivate presence.
  • Using assessments, such as emotional intelligence assessments, can provide valuable insights into empathy and other emotional intelligence skills. These assessments can guide individuals in identifying areas for improvement and developing a well-rounded emotional intelligence skill set.


Connect with Erica:

  • Website: www.ericazygelman.com
  • Instagram: @ericazygelman
  • LinkedIn: @Erica Zygelman



Connect with Erin:


This show was produced by ELF Solutions Inc. 

24 Jul 2024Balancing Empathy and Boundaries: Part 100:18:50

Boundaries are essential for practicing empathy and compassion. In part 1 of this 2-part series, Erin explores the importance of balancing empathy and boundaries in leadership and personal relationships. She emphasizes the need for leaders to hold their own boundaries and understand their own emotions while also considering their team's feelings. The episode highlights the role of empathy in building trust, open communication, and a supportive environment. It also discusses the negative consequences of lacking boundaries, such as burnout and emotional exhaustion. Part 2 will provide practical strategies for setting and maintaining boundaries.


Today on Tactical Empathy:

  • Boundaries are necessary for practicing empathy and compassion.
  • Leaders need to hold their own boundaries and understand their own emotions while considering their team's feelings.
  • Empathy is crucial for building trust, open communication, and a supportive environment.
  • Lacking boundaries can lead to burnout and emotional exhaustion.
  • The next episode will provide practical strategies for setting and maintaining boundaries.


Connect with Erin:


This show was produced by ELF Solutions Inc.

08 May 2024Breaking the Blame Game: Empathy in Leadership with Julia O’Grady00:28:52

In this episode, Erin talks with Julia O'Grady, owner and founder of ITM events, and discusses the importance of tactical empathy in leadership. Julia shares her personal definition of empathy as listening wholeheartedly to understand, rather than listening to respond. She highlights the challenges of practicing empathy, such as the tendency to blame and the fear of difficult conversations. She emphasizes the need to stop blaming and take responsibility for one's part in a situation. Julia also discusses the impact of empathy on her business and team, including improved communication, reduced fear of difficult conversations, and increased confidence in leadership roles.


Today on Tactical Empathy:

  • Empathy in leadership means listening wholeheartedly to understand, rather than listening to respond.
  • Blaming others or oneself can hinder the practice of empathy.
  • Taking responsibility for one's part in a situation is essential for effective leadership.
  • Practicing empathy can lead to improved communication, reduced fear of difficult conversations, and increased confidence in leadership roles.


Connect with Julia O’Grady:

Connect with Erin:


This show was produced by ELF Solutions Inc. 


15 May 2024Empathy Tactics: The Power of Presence00:14:27

In this episode, Erin explores the power of presence in practicing empathy with ourselves and others. Erin shares her own practices of cultivating presence, such as walking in nature and engaging in breath work. Erin emphasizes the importance of being fully connected to oneself before engaging with others to hold space for their feelings and perspectives. Being present and attentive allows for a deeper understanding and fosters empathy. Erin provides practical steps for increasing presence and empathy, including mindfulness practices and honing active listening skills.


Today on Tactical Empathy:

  • Cultivating presence with oneself is essential for practicing empathy with others.
  • Mindfulness practices, such as walking in nature or engaging in breath work, can help cultivate presence.
  • Being fully connected to oneself before engaging with others allows for better understanding and empathy.
  • Active listening and reflecting back what the speaker has said are important practices for empathy.
  • Incorporating mindfulness and active listening into daily life can enhance presence and empathy.


Connect with Erin:


This show was produced by ELF Solutions Inc. 

06 Nov 2024Mini Series Part 3: Stepping into Their Shoes: Visualizing Empathy00:19:03

Episode Number/Title: 39. Mini Series Part 3: Stepping into Their Shoes: Visualizing Empathy


Apple Summary:


In the final installment of the 3 part mini series, Erin discusses the importance of visualization as a powerful tool for enhancing empathy in leadership. She introduces three guided visualization techniques: stepping into someone else's shoes, recalling the last time one felt understood, and visualizing future interactions. The episode culminates in a guided visualization exercise, encouraging listeners to connect deeply with others' experiences and emotions. Erin emphasizes the significance of debriefing after the exercise to gain insights and foster better relationships.


Today on Tactical Empathy:

  • Empathy can be practiced through specific techniques.
  • Visualization helps in stepping outside one's own perspective.
  • Guided meditations can enhance emotional understanding.
  • Reflective practices deepen self-awareness and empathy.
  • The last empathy moment connects individuals to their feelings of being understood.
  • Future connection visualizations prepare for upcoming interactions.
  • Debriefing emotional shifts is crucial for insight.
  • Empathy is essential for effective leadership.
  • Practicing these techniques can improve relationships.


Connect with Erin:


This show was produced by ELF Solutions Inc.

05 Jun 2024Empathy in Action: The Art of Active Listening with Deb Porter00:26:57

In this episode, Erin speaks with Deb Porter, an expert in listening. Deb shares her journey and insights on becoming a professional listener. She emphasizes the importance of holding space and offers practical tools for active listening. Their conversation covers the core elements of active listening, including centering oneself, setting intentions, and asking the right questions. Deb's approach to empathy and the power of holding space are highlighted as transformative practices for effective communication.

Today on Tactical Empathy:

  • The importance of holding space and being present in active listening
  • The power of asking open-ended questions to invite deeper conversation
  • The transformative impact of empathy and understanding in communication
  • The value of setting intentions and centering oneself before engaging in a conversation
  • The significance of recognizing the need for problem-solving versus holding space in a conversation


Connect with Deb Porter:


Connect with Erin:


This show was produced by ELF Solutions Inc. 


11 Sep 2024The Power of Active Listening with Chris Stasiuk00:24:23

In this episode, Erin speaks with Chris Stasiuk, an engineer and leadership coach who shares his experience with empathy in leadership roles. He discusses how he initially focused on empathy with external clients but neglected it with his internal team. Through personal experiences and reflection, he realized the importance of empathy in building strong relationships and improving team dynamics. Chris emphasizes the need for self-awareness, effective communication, and active listening as key practices to develop empathy as a leader. He also highlights the significance of creating a culture that values empathy and psychological safety.


Today on Tactical Empathy:

  • Empathy is essential in leadership to build strong relationships and improve team dynamics.
  • Leaders should focus on developing self-awareness and effective communication skills.
  • Active listening is crucial for understanding and empathizing with others.
  • Creating a culture that values empathy and psychological safety is key to fostering a supportive work environment.


Connect with Chris:


Connect with Erin:


This show was produced by ELF Solutions Inc. 

21 Feb 2024Beyond the Golden Rule: Tactical Empathy Insights00:17:51

In this episode, Erin Thorp explores the inside and outside skills of empathy that help us navigate through tough times at work. She introduces the concept of the new golden rule, which involves treating ourselves the way we want others to treat us. She also discusses the platinum rule, which emphasizes treating others how they want to be treated. Erin emphasizes the importance of practicing empathy with ourselves before extending it to others. She also highlights the significance of non-judgment and perspective-taking in empathetic leadership. Finally, she encourages leaders to release control and build trust with their team members.


Today on Tactical Empathy:

  • Practice empathy with yourself before extending it to others.
  • Treat others how they want to be treated, not how you want to be treated.
  • Be non-judgmental and practice perspective-taking.
  • Release control and build trust with your team members.


Connect with Erin:


This show was produced by ELF Solutions Inc.

17 Jul 2024Cultivating Empathy in Leadership: Insights from Dan Underwood00:24:53

In this episode, Erin Thorp chats with Dan Underwood as he shares his journey from being an introverted kid to becoming a leader through the practice of empathy. He shares his experiences in corporate leadership, family business, and coaching, highlighting the importance of self-awareness, genuine connection, and understanding oneself and others. Dan emphasizes that empathy is a natural human quality that can be developed through emotional intelligence and personal growth. He also explores the demand for empathy in today's world and the challenges leaders face in practicing empathy. Dan provides practical tips for building empathy, such as silence, choosing oneself, and spending time in nature.

Today on Tactical Empathy:

  • Empathy is a natural human quality that can be developed through emotional intelligence and personal growth.
  • Leadership is not about a position or title, but about who you are and how you show up.
  • Practicing empathy requires self-awareness, genuine connection, and understanding oneself and others.
  • Building empathy can be done through practices such as silence, choosing oneself, and spending time in nature.
  • The demand for empathy is increasing in today's world as people seek answers to deeper human questions and challenges.


Connect with Dan:


Connect with Erin:


This show was produced by ELF Solutions Inc.

13 Mar 2024Empathy Unleashed: Megan Stanley's Insights to Leading with Understanding00:24:55

In this conversation, Megan Stanley, the founder and president of Dogma Training, discusses the importance of empathy as a leadership skill. She shares her definition of empathy as taking the time to understand others' perspectives and experiences. Megan highlights the challenges of practicing empathy, especially during times of stress. She also explores the difference between practicing empathy with pets versus humans. Megan emphasizes the importance of building trust and creating safe spaces for open communication within teams. She shares her personal experiences of using empathy as a leader during challenging times and navigating change. Megan provides practical tips for leaders to take care of themselves and lead with empathy. She concludes by discussing the positive impact of leading with empathy on team retention and culture.

Today on Tactical Empathy:

  • Empathy is the ability to understand and consider others' perspectives and experiences.
  • Practicing empathy can be challenging, especially during times of stress.
  • Building trust and creating safe spaces for open communication are essential for practicing empathy within teams.
  • Taking care of oneself is crucial for leading with empathy.


Connect with Megan:


Connect with Erin:


This show was produced by ELF Solutions Inc.

25 Sep 2024Self Compassion is NOT Simple00:14:00

In this episode of Tactical Empathy, Erin discusses the importance of leading with empathy and self-compassion. She shares her personal journey of transforming her emotions into a leadership strength and emphasizes the challenges of practicing empathy for oneself. Erin highlights the significance of self-kindness, especially during busy times like September, and offers practical tools such as journaling and mindfulness practices to cultivate self-compassion. The episode concludes with an invitation for listeners to reflect on how they can be kinder to themselves.


Today on Tactical Empathy:

  • Self-compassion is a very simple concept. Be kind to yourself.
  • The only way out is through.
  • Journaling helps me process a lot of the emotion.
  • Start to pay attention to more mindfulness practices.
  • This iterative process allows me time to just be.
  • How can you be a little bit nicer to yourself today?
  • You're probably already doing enough, being enough.
  • Self-compassion is very simple, but difficult to do.


Connect with Erin:


This show was produced by ELF Solutions Inc.

03 Jan 2024You're Not Broken00:12:18

“If we want to get better results, we must understand people’s feelings.”


In Tactical Empathy, host Erin Thorp explores the role of empathy in leadership. Sharing her journey as a young female engineer in a male-dominated field, she discusses how her emotional responses, initially seen as a weakness, were later recognized as a leadership strength. Erin emphasizes the importance of acknowledging and naming emotions, and advocating for empathy as a crucial skill for effective leadership.


Today on Tactical Empathy:

  • How effective leaders understand people
  • Challenges of emotional expression in a traditionally masculine setting
  • Emotional intelligence as a leadership strength
  • Acknowledging and naming your emotions
  • Empathy's role in understanding self and others


Connect with Erin:



This show was produced by Soulfire Productions


22 May 2024Empathy Redefined: Tara Paton's Leadership Journey00:28:51

In this conversation, Erin speaks with Tara Paton, a team effectiveness consultant and personal success coach, Tara shares her experience of transitioning from a non-empathic leader to someone who had to flex her empathy muscle during a challenging time. She discusses the importance of self-awareness, setting boundaries, and practicing self-recovery to avoid burnout. Tara emphasizes the need to hold space for others without taking on their stress and the value of clear communication in leadership. She also highlights the benefits of empathy in building better relationships and becoming a more effective leader.


Today on Tactical Empathy:

  • Flexing the empathy muscle is a valuable skill for leaders, even if they don't naturally identify as empathic.
  • Setting boundaries and practicing self-recovery are essential to avoid burnout when providing empathy and support to others.
  • Clear communication and holding space for others without taking on their stress are key aspects of effective leadership.
  • Self-awareness and understanding one's own preferences and biases are crucial in building empathy and better relationships.
  • Empathy is about being present and listening, rather than trying to fix problems.


Connect with Tara Paton:

  • Website: https://redblazesolutions.com/
  • LinkedIn: https://www.linkedin.com/in/taralpaton/


Connect with Erin:



This show was produced by ELF Solutions Inc. 



17 Apr 2024Self-Care Strategies for Leaders: Balancing Wellness and Work00:24:44

In this episode of Tactical Empathy, host Erin Thorp explores the importance of self-care and self-exploration in leadership. She shares personal challenges she faced and the solutions she discovered, including managing energy with energetic time management and developing self-care practices like floating and hydrotherapy. Erin emphasizes the need to embrace emotions and build emotional capacity, allowing for a curvy line of emotional expression. She also discusses the significance of learning to just be and recognizing signs and tests of growth. The episode concludes with a call to give oneself permission to prioritize self-care and personal growth.

Today on Tactical Empathy:

  • Manage your energy with techniques like energetic time management.
  • Develop self-care practices that nourish and nurture yourself.
  • Embrace and build emotional capacity to experience a full range of emotions.
  • Take time to explore yourself and discover your passions and purpose.
  • Recognize signs and tests of growth as opportunities for personal development.
  • Give yourself permission to prioritize self-care and personal growth.


Connect with Erin:


This show was produced by ELF Solutions Inc.

07 Feb 2024Fix Less, Connect More: Navigating Leadership with Tactical Empathy Insights00:20:32

In this episode, Erin Thorp discusses the overwhelming human desire to solve other people's problems and the need to lead with empathy. She shares her own experiences and challenges in seeking understanding and connection in her leadership journey. Erin explores the reasons why people default to fixing and offers insights into building empathy muscles. She emphasizes the importance of slowing down, being comfortable with others' emotions, and asking questions to support and empower others. Erin concludes by encouraging leaders to fix less and lean into curiosity, allowing space for self-discovery and growth.


Today on Tactical Empathy:

  • Recognize the overwhelming desire to fix other people's problems and lead with empathy instead.
  • Build empathy muscles by intentionally practicing empathy in daily interactions.
  • Be comfortable with others' emotions and allow them to explore and learn from their challenges.
  • Slow down, connect with others, and prioritize building healthy, connected relationships.


Connect with Erin:


This show was produced by ELF Solutions Inc. 


06 Mar 2024Self Empathy Explored: Answering Today’s Listener Question00:16:51

In this episode, Erin explores the question of how to teach a team, specifically women, to have empathy for themselves. The conversation delves into the importance of understanding empathy and judgment, and how they relate to self-care and accountability. Erin emphasizes the need to practice discernment and listen to one's own needs in order to give oneself grace and hold oneself accountable. The episode concludes with a call to action for listeners to reflect on their own judgment and practice empathy for themselves.

Today on Tactical Empathy:

  • Understanding empathy and judgment is crucial for practicing self-care and accountability.
  • Practicing discernment and listening to one's own needs is key to giving oneself grace and holding oneself accountable.
  • Balancing grace and accountability is essential for maintaining overall well-being.
  • Reflecting on one's own judgment and practicing empathy for oneself can lead to healthier relationships and improved leadership skills.

Connect with Erin:


This show was produced by ELF Solutions Inc.

24 Apr 2024Embracing Empathy: Understanding emotions during change with Kelly Beattie00:31:54

In this conversation, Kelly Beattie discusses the importance of empathy in the context of change. She highlights the common emotions and perspectives that arise during change initiatives, such as fear and anger. Kelly emphasizes the role of grief and loss in change and the need to acknowledge and address these emotions. She also explores the challenges of practicing empathy in change leadership and shares strategies for cultivating empathy, including self-reflection and active listening. Kelly emphasizes the importance of investing time in dialogue and creating space for individuals to express their needs and emotions. The episode concludes by encouraging leaders to recognize the difficulty of change and to invest the necessary time and effort to support their teams.

Today on Tactical Empathy:

  • Change is accompanied by a range of emotions, including fear, anger, and grief. Leaders must acknowledge and address these emotions to effectively navigate change.
  • Practicing empathy in change leadership requires self-reflection, active listening, and stepping out of one's own perspective.
  • Investing time in dialogue and creating space for individuals to express their needs and emotions is crucial in supporting them through change.
  • Recognizing the difficulty of change and investing the necessary time and effort can lead to greater trust, engagement, and success in change initiatives.


Connect with Kelly:



Connect with Erin:


This show was produced by ELF Solutions Inc.

09 Oct 2024Empathy: A Tool, Not a Crutch00:14:26

In this episode, Erin delves into the complexities of empathy, particularly in leadership contexts. Drawing from Paul Bloom's book 'Against Empathy', she challenges the conventional wisdom surrounding empathy, suggesting that it can sometimes be counterproductive. Erin emphasizes the importance of understanding when to use empathy as a tool and when it may serve as a distraction from necessary actions. She introduces the concept of rational compassion and highlights the need for emotional regulation to facilitate effective decision-making. The episode encourages leaders to balance empathy with action to foster better team dynamics and outcomes.



Today on Tactical Empathy:

  • Empathy can be counterproductive in certain situations.
  • Understanding our own emotions is crucial for effective empathy.
  • Empathy should be a starting tool, not the only tool.
  • Misusing empathy can lead to avoidance of difficult conversations.
  • Emotional dysregulation hinders logical decision-making.
  • Empathy should confirm alignment, not distract from action.
  • Balancing empathy with action is key to effective leadership.
  • Empathy is powerful but must be paired with other tools.



Connect with Erin:



This show was produced by ELF Solutions Inc.

03 Jan 2024Speak So They Listen: Empathy Tactics00:15:30

“As soon as I notice that I am not feeling like I’m being heard, it’s a chance and invitation for me to start listening closer. I have to notice that instinct to win, and go, ‘Now is not the time.’”


Today, Erin addresses a common leadership challenge: getting your team to listen. Drawing from her experiences with her teenagers, she demonstrates the importance of understanding others' perspectives to foster effective dialogue. Erin emphasizes that empathy is about understanding, not agreement, and provides practical steps for leaders to engage in empathetic conversations, leading to collaborative problem-solving and stronger team dynamics.



Today on Tactical Empathy:

  • The struggle leaders face in getting their teams to listen
  • Common misconceptions about empathy
  • Using empathy to enhance communication
  • Practical steps for empathetic dialogue
  • How Erin uses empathy in action


Connect with Erin:



This show was produced by Soulfire Productions


31 Jan 2024Empathy in Construction Leadership with Matt Ohley00:33:27

In this episode, our host, Erin talks with Matt Ohley, a Construction Manager at Ajax Paving in Tampa Florida, about the importance of empathy in the construction industry and how it can improve leadership. 

Matt shares his definition of empathy as walking in someone else's shoes and understanding their perspective. Together they address the challenges to empathy, including ego and societal expectations. The show explores the role of emotions and gender in construction and the impact of shame on mental health. Matt provides examples of how putting oneself in someone else's shoes can help navigate difficult situations in construction. He emphasizes the importance of daily practices, such as meditation and self-reflection, in developing empathy. Listeners can connect with Matt on LinkedIn.

Today on Tactical Empathy:

  • Empathy is crucial in the construction industry and can improve leadership.
  • Challenges to empathy in construction include ego, pride, and societal expectations.
  • Emotions and gender play a role in how empathy is perceived in the industry.
  • Shame can hinder vulnerability, and empathy is the antidote to shame.
  • Putting oneself in someone else's shoes can help navigate difficult situations in construction.
  • Daily practices, such as meditation and breathwork, can help develop empathy muscles.


Connect with Matt Ohley:


This show was produced by ELF Solutions Inc. 

12 Jun 2024Empathy in Action: What Else Might Be Going On Here?00:17:20

In this episode, Erin explores the power of a simple question that can interrupt our cycle of automatic judgment and open up space for empathy. The question is: 'What else might be going on here?' She explains that our brains are wired to make quick judgments for survival, but this automatic reaction doesn't serve us in challenging situations or interactions with others. By asking this question, we can shift from reaction to response and increase our capacity for empathy. Erin provides examples of how this question can be applied to both self-empathy and empathy with others.


Today on Tactical Empathy:

  • Our brains are wired to make quick judgments for survival, but this automatic reaction doesn't serve us in challenging situations or interactions with others.
  • By asking the question 'What else might be going on here?', we can interrupt our automatic judgment reactions and choose to respond with empathy.
  • This question can be applied to both self-empathy and empathy with others, allowing us to explore different perspectives and gather more information.
  • Practicing empathy skills increases our capacity for pause, reflection, and choosing better responses instead of reactions.


Connect with Erin:


This show was produced by ELF Solutions Inc. 


15 Dec 2023Tactical Empathy - The Trailer00:02:33

The Tactical Empathy Podcast, hosted by Erin Thorp, Author, Leader, Coach, and Speaker, is your essential guide to unlocking the transformative power of empathy in leadership. Discover how to lead with empathy, engage your team effectively, and set healthy boundaries to create results-focused, people-centered success.


Join Erin as she shares her journey from being told she was 'too emotional' to harnessing her emotions as a superpower. Each episode provides real-world examples of leaders navigating tough decisions, all while embracing empathy. 


This show is a game-changer for anyone who influences others, be it in your personal life, your community, or the corporate world. Redefine leadership, harness the strength of your emotions, and embark on a journey to make an impact through empathy. 

04 Sep 2024Fulfilling the Three Psychological Needs for Motivation00:15:37

In this episode, Erin explores the science behind motivation and how empathy can be a catalyst for increasing motivation. She discusses the three psychological needs that must be met for people to feel motivated: autonomy, competence, and relatedness. Erin explains how empathy plays a role in fulfilling these needs and how it can lead to better results in leadership. She emphasizes the importance of allowing people to make choices, building their competence, and fostering a sense of connection and belonging. The episode concludes with a challenge for leaders to practice vulnerability and have empathy-based conversations to increase intrinsic motivation in their teams.


Today on Tactical Empathy:

  • Motivation is the desire to do something, and empathy can be a catalyst for increasing motivation.
  • The three psychological needs that must be met for people to feel motivated are autonomy, competence, and relatedness.
  • Empathy allows people to feel like they have a choice, build their competence, and feel connected to others.
  • Leaders can increase intrinsic motivation in their teams by practicing empathy and allowing people to make choices, building their competence, and fostering a sense of connection and belonging.


Connect with Erin:


This show was produced by ELF Solutions Inc. 


17 Jan 2024Empathy Tools: Exploring Leadership and Breathwork with Ashlee Livingstone00:24:55

In this conversation, host Erin Thorp and guest Ashlee Livingstone discuss the journey of leadership and the importance of taking responsibility as a leader. They explore the relationship between breathwork and empathy, highlighting how breathwork can help leaders build empathy muscles. Ashlee shares different types of breathwork that can be used in various situations. 


Today on Tactical Empathy:

  • Leaders need to take responsibility for their own leadership journey and lead themselves first.
  • Empathy is about relating to someone without taking ownership of their feelings.
  • Breath work can help leaders build empathy muscles and navigate challenging situations.
  • Different types of breath work can be used to calm and center oneself or to activate energy and motivation.


Connect with Ashlee Livingstone:




This show was produced by ELF Solutions Inc.

23 Oct 2024Mini Series Part 1: Asking Powerful, Empathy-Provoking Questions00:14:54

In the first episode of a 3-part mini series, Erin introduces the concept of empathy and its practical applications in various contexts, such as leadership and parenting. The focus is on powerful empathy questions and the use of empathy mapping to better understand others' emotions and perspectives. Erin provides a series of thought-provoking questions designed to enhance self-awareness and empathy in interactions with others, emphasizing the importance of understanding feelings, thoughts, and behaviors. 


Today on Tactical Empathy:

  • Empathy can be developed through practical techniques.
  • Powerful empathy questions can enhance understanding.
  • Empathy mapping is a useful tool for understanding others.
  • Asking the right questions fosters self-awareness.
  • Understanding emotions is key to effective communication.
  • Empathy is about creating understanding, not just sympathy.
  • Reflective practices can deepen emotional exploration.
  • Leaders can use empathy to connect with their teams.
  • Empathy questions can help identify pain points.
  • Effective communication can make others feel understood.



Connect with Erin:



This show was produced by ELF Solutions Inc.

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