Systemize Your Success Podcast (Dr Steve Day)
Explorez tous les épisodes de Systemize Your Success Podcast
| Date | Titre | Durée | |
|---|---|---|---|
| 18 Apr 2024 | SYS 169: Amplifying Productivity with AI: The Virtual Assistants Toolbox | 00:14:41 | |
🎙 In this episode of the “Systemize Your Success” Podcast, Dr. Steve Day delves into artificial intelligence and its impact on administrative staff. He discusses the importance of leveraging AI tools like ChatGPT to increase productivity and stay competitive in the marketplace. Steve shares his insights on how AI can revolutionise content creation, social media management, and brainstorming processes within a business. He emphasises the need for staff to embrace AI technology to enhance their skill sets and remain valuable in the workplace.
KEY TAKEAWAYS 💡 AI Technology is Essential: Encouraging staff to utilise AI technology is crucial for increasing productivity and staying competitive in the marketplace. 💡 Skill Development: Providing training and opportunities for staff to become proficient in AI technologies can make them more valuable in the workplace. 💡 Efficiency and Productivity: AI tools like ChatGPT can significantly increase work output and save time in content creation and social media management tasks. 💡 Maintaining Loyalty: Investing in staff training and skill development can help retain loyal employees who contribute to a positive team dynamic. 💡 Long-Term Business Success: Embracing AI technology and upskilling staff can lead to short-term benefits for the business and ensure long-term competitiveness in the market.
BEST MOMENTS 02:29 - 💬 “If our staff aren't utilising the best in technology right now, then A, we're missing out massively on increased productivity that it can actually give them.” 10:00 - 💬 “If we don't do this, if we don't force our staff almost, or encourage or empower them to utilise the vessels, they will get unskilled in a new era.” 10:34 - 💬 “I want to spend time now encouraging my staff and giving them opportunities, training, and time to skill themselves up and become even more productive.” 11:40 - 💬 “I am encouraging my staff every day to start using AI more, to start understanding prompt engineering, and to start actually using it.”
TIMESTAMPED OVERVIEW 00:00 Embrace AI for increased productivity and security. 04:26 Staff use AI for social media replies. 08:30 Encourage staff to use AI for benefits. 11:10 Encourage staff to use AI for content.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 22 Feb 2024 | SYS 161: Prioritizing Systems to Achieve Both Time and Financial Freedom | 00:13:29 | |
🎙 In this episode, Dr. Steve Day discusses the importance of prioritising systems creation in business. He shares conversations he had with clients who were struggling to find the time to create systems and were procrastinating on the process. Steve emphasises the long-term benefits of having a systemised business. He highlights the power of saying “No” to non-essential tasks and focusing on building systems that will ultimately lead to greater success and freedom. He also shares his personal experience of prioritising systems creation and how it has allowed him to spend more quality time with his family.
KEY TAKEAWAYS 💡 Prioritization is key: Steve emphasises the importance of prioritising system creation to achieve time and financial freedom in business. 💡The power of saying “No”: There is tremendous value in learning to say “No” to non-essential tasks and projects to focus on systemisation. 💡Long-term benefits of systems: While sales and immediate revenue may be easier to prioritise, a systemised business has many long-term benefits, including scalability and freedom. 💡Adjusting goals: Reassess your goals and focus on what is truly important to you, such as time, sustainability, and lifestyle, rather than comparing yourself to others. 💡Value of systems for personal life: Having systems in place allowed Steve to prioritise family time and enjoy a better work-life balance.
BEST MOMENTS 02:35 - 💬 “It all boils down to one thing, and that’s prioritisation.” 03:04 - 💬 “The systems aspect is more difficult, I think, to sell to yourself in the short term.” 05:48 - 💬 “If you build your business to a point where it's profitable, or you've got money in the bank, or you know it's got good revenue, so you can afford just to take your foot off the gas for a few months.” 06:16 - 💬 “If you can do that and, as I say, take the gas just long enough to get that stuff done, then when you put the pedal back down, you don't get totally overwhelmed.” 07:05 - 💬 “It's really about convincing yourself that actually going a little bit slow, creating the systems will ultimately give you a far higher return than just getting the next deal in right now.”
TIMESTAMPED OVERVIEW 00:00 Prioritization is key to business success. 05:08 Systemized business allows freedom and higher returns. 06:59 Prioritize time with family- appreciate created freedom. 10:16 Prioritize what's most important, focus and relax.
VALUABLE RESOURCES Free access to our flagship DIDACT Framework Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 20 Sep 2023 | SYS 139: The Interview Questions We Use To Find The Ideal Team Player (Inspired by Patrick Lencioni) | 00:21:14 | |
🎙 Steve discusses the challenge of finding the ideal team player for your business. He shares a resource from tablegroup.com that provides interview questions to help identify individuals who are humble, hungry, and smart. Highlights the importance of finding team members who are self-motivated, diligent, and aware of their impact on others. Steve explores questions that reveal a candidate's ability to work well in a team, handle difficult situations, and demonstrate self-awareness. Emphasizes the value of hiring the right team players and encourages listeners to share this valuable resource with others. KEY TAKEAWAYS BEST MOMENTS TIMESTAMPED OVERVIEW VALUABLE RESOURCES ABOUT THE HOST | |||
| 12 Apr 2023 | SYS 116: Mastering the Art of Effective Communication - Interview with Steve Bustin | 00:37:55 | |
🎙 Steve Day’s guest today, Steve Bustin, is all about communication, from the stage, in the media and online. He is an award-winning professional speaker, named UK Speaker of the Year in 2015, a public speaking coach and a sought-after event emcee. Previously he ran a PR agency for 11 years after starting his career as a BBC TV & Radio news journalist. He's the author of two books, The Authority Guide to Presenting and Public Speaking and The Authority Guide to PR for Small Business. He has an unusual and unwanted sideline as the 'face' of an international online dating scam. In this episode, Steve Bustin discussed his beginnings in communication and media, how he trains his clients in public speaking, and tips on mindset, audiences and pitching. KEY TAKEAWAYS 💡 Steve Bustin has extensive public speaking experience, provided media interview training, and interviewed celebrities and politicians such as Margaret Thatcher and Tony Blair. 💡 Steve Bustin helps individuals and organisations get their public speaking heard by those who matter and coaches his clients in fees and reaching the right market. 💡 An audience wants you to do well. There should always have to be a definite purpose for public speaking. An audience's attention is a privilege that has to be earned. 💡 Make time for proper rehearsals of your speech. It would be best if you were prepared for every presentation. 💡 Know your audience. Find out as much as you can about the people in the room, especially when pitching. Gear your talk towards their interests and personalities. 💡 If you are not enjoying what you are doing, you will never execute it to the best of your ability. BEST MOMENTS 09:57 - 💬 ‘Having a real purpose and a reason for being there (speaking to an audience) and a call to action are the things I got wrong so many times in the beginning.’ – Steve Day 10:42 - 💬 ‘Another classic mistake I see people make when speaking is opening with an apology. If you're presenting to an audience, you're the most important person in the room because they can't make decisions until they know what you're going to tell them.’ – Steve Bustin 18:00 - 💬 ‘My key lesson is knowing who you're pitching to and adapting. Do as much research that you possibly can about who's going to be in the room.’ – Steve Day 22:25 - 💬 ‘If you get Sunday night blues, CHANGE! Something's wrong. If you're employed and get Sunday night blues, you're possibly in the wrong job. If you're running your own business and getting Sunday night blues, you've got a problem.’ – Steve Bustin GUEST RESOURCES Social Media https://www.linkedin.com/in/stevebustin/ https://www.instagram.com/steveinbrighton/ Websites VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 15 Aug 2024 | SYS 186: How We Create Outstanding Client Experiences Through Systemized Communication | 00:14:12 | |
🎙 Dr. Steve Day discusses how small businesses can implement systemised communication strategies to enhance customer satisfaction.
He shows the importance of transparent communication through two case studies. One involves tenant deposit returns for estate agents; the other focuses on report writing for expert witness agencies.
By breaking down backend operations, businesses can improve the overall customer experience. Providing clients with updates at each stage helps build trust. Additionally, Steve emphasises the value of automation and standardised communication to streamline these processes effectively. KEY TAKEAWAYS 💡 Amazon's communication skills in tracking orders can be a model for small businesses to improve customer satisfaction. 💡 Implementing a clear and automated communication system can enhance the client experience and reduce the need for customer service interactions. 💡 Providing clients with updates at each stage of a process, similar to Amazon's tracking system, can alleviate stress and build trust. 💡 Standardised emails at different process stages can keep clients informed and manage expectations effectively. 💡 Utilising email automation tools or virtual assistants can streamline the communication process and ensure consistency in client interactions. BEST MOMENTS 00:00 - 💬 “Whether you love or hate Amazon, there's no denying they have incredible communication skills when it comes to letting you know, as their customer, exactly where your order is up to.” 11:04 - 💬 “And so by this simple idea of breaking down the backend stuff, just like Amazon does, you're breaking down whatever the process, the backend process is to you giving the end results to your client and then telling your client what those steps are.” 11:33 - 💬 “So opening up your back end operations to your client in a nice and simple way to say the 6 stages for me delivering this product to you or the service to you- these are the 6 stages and then every milestone, every stage letting them know you've got there so they can see where they're up to in the process.” 12:20 - 💬 “A little tip on improving your customer experience by doing very little in terms of changing your processes, but just by communicating better in a standardised way.” TIMESTAMPED OVERVIEW 00:00 Implementing simple systems revolutionises communication for businesses. 05:28 Communicate the deposit process with clear, timely updates. 07:37 Effective communication reduces the tenant's end-of-lease stress. 10:15 Early delivery allows for a flexible estimated due date. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 15 Dec 2022 | SYS 099: Using a Virtual Assistant for Organic Social Media Marketing | 00:29:58 | |
🎙 Systemize Your Success is in the top 3% of all podcasts globally. A considerable part of that success comes from having a consistent plan and method for getting content published across different Social Media platforms. KEY TAKEAWAYS 💡 Steve produces a podcast recording, and his team creates different types of contents from that video that gets published across all Social Media platforms. 💡 Pick one channel and get that content produced. The rest can all happen organically by creating a system to convert that content to different formats and publish those content to as many other platforms as possible. 💡 Steve used his Perfect Process Pipeline Methodology to map out complex, multi-person, multitask and multi-app processes to delegate and manage the dissemination of the social content efficiently. 💡 All the processes must be fully documented to be actioned by any of your staff. This will allow you to delegate tasks effectively throughout your team in case of any absences or if your staff leaves the company. 💡 Identify a member of your staff who is enthusiastic about social media and wants to learn about the core subjects involved while creating your processes. 💡 Identify some key content creators that you would like to emulate, that perhaps have a similar target audience, and research all their content, including how they promote their content and use their methods to create your own. 💡 Don’t ignore your existing lists and contacts. If you are producing valuable, informative content relevant to your clients and customers, do not hesitate to inform them where and how they can access it. 💡 Place a taster of your content on controlled content outlets like Facebook, Instagram or Twitter, which directs the viewer to your website for full viewing. In this manner, you have access to view counts and analytics that will keep you informed of which marketing is the most effective. 💡 When you want to increase your traffic and are moving into complex areas like Search Engine Optimisation, you can use apps and software such as Yoast or Semrush. Tools such as Storychief or Hootsuite will help you standardise and automate social media publishing. BEST MOMENTS 2:19 - 💬 ‘We've got to this point of having huge amounts of content produced to a very high standard, published across all the channels that I want to, and done entirely without my input.’ 5:20 - 💬 ‘The problem was, I was doing it all. I was the person that was going on to social media and commenting and posting. I didn’t think I could afford for an agency to do that.’ 9:26 - 💬 ‘I've been making mistakes and figured out what works. I’ve learnt so much about marketing and social media with how we tweak our content and constantly improve it each week and each month.’ 10:52 - 💬 ‘You can utilise low-cost Virtual Assistants for this. You don’t need anyone with any previous experience; you need someone competent.’ 11:28 - 💬 ‘You need someone who wants this. So the first thing you do is to identify someone in your team who wants to learn about social media and organic marketing because then they will love you for asking them to do it.’ 26:20 - 💬 ‘Start slow. Start on one channel and build that up before you move on to the next, so you don’t get overwhelmed and get something to finish. Get it automated. Get a Virtual Assistant doing it for you.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 03 Oct 2024 | SYS 193: Stay Competitive: Why Business Transformation Requires Automation and AI - Interview with Ricardo Silva, Founder of Engibots | 00:39:15 | |
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day engages in an insightful conversation with Ricardo Silva, founder of Engibots, about the transformative power of technology, automation, and AI for small business owners.
They explore the Robotic Process Automation (RPA) concept and how it enables businesses to automate repetitive tasks, allowing teams to focus on more human-centric work. Additionally, Ricardo shares his expertise in leveraging modern technologies to enhance efficiency, reduce costs, and ultimately increase profits.
The discussion also highlights the importance of fostering an automation mindset within teams and the role of AI in augmenting human capabilities. KEY TAKEAWAYS 💡 Understanding Robotic Process Automation (RPA): RPA allows businesses to automate repetitive tasks by mimicking human interactions with digital systems, making it easier for small business owners to streamline operations without extensive programming knowledge. 💡 AI Integration: Combining AI with RPA enhances automation capabilities by allowing systems to handle exceptions and unstructured data. This makes processes more efficient and adaptable to changes, which is crucial for modern businesses. 💡 Cultural Shift in Business: There is a growing need for businesses to adopt an automation mindset, where employees focus on qualitative work rather than just quantitative tasks. This shift is essential for staying competitive in an evolving market. 💡 Empowering Teams: Business owners should encourage their teams to embrace automation and AI technologies, giving them the time and resources to learn and adapt. This not only enhances productivity but also increases employee value and job satisfaction. 💡 Strategic Implementation: Successful automation requires a well-defined strategy that considers people, processes, and technology. Businesses should focus on standardising processes before implementing automation to ensure a smoother transition and better return on investment. BEST MOMENTS 11:43 - 💬 “Most of the time, I say AI changes everything for process automation, okay? And created some, make it very easy nowadays to leverage some use cases that until now by having rule-based robots are very difficult to implement to the companies or very expensive.” - Ricardo Silva 18:02 - 💬 “The businesses that don't embrace these sorts of technologies, they're just going to get left behind because, for a lot less cost going forward, businesses that are fully leaning into automation and AI are just going to get a lot more done a lot more quickly.” - Steve Day 22:26 - 💬 “People have to have a different mindset in terms of the work they do for the companies and the value that they bring for the companies. They should not think in terms of work as quantitative work, but qualitative work.” - Ricardo Silva 37:14 - 💬 “Success for me nowadays, it's having the freedom to implement my ideas in terms of automation, in terms of technology, having a team that is excited with these ideas and contribute to these ideas.” - Ricardo Silva TIMESTAMPED OVERVIEW 00:00 RPA: Technology enabling human-like interaction with systems. 05:26 RPA programming streamlines human interface interaction. 07:35 Exciting potential of automated tasks and AI. 12:44 Automating with AI simplifies coping with exceptions. 14:41 Technology augments human capacity and work reevaluation. 17:41 Small businesses need to adopt automation and AI. 23:44 AI brings uncertainty and empowers businesses to change. 25:10 Redefining work value with AI and evidence. 30:34 Developing strategies for team involvement in automation. 32:12 Helping businesses systemise processes for growth and efficiency. 37:09 Success means freedom to create family time. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Limited Free Masterclass: https://engibots.com/en/master-class-enterprise-process-automation/ LinkedIn Profile: https://www.linkedin.com/in/ricardo-almeida-silva-386b4117/ LinkedIn Page: https://www.linkedin.com/company/engibots/ ABOUT THE GUEST Ricardo Silva is the founder of Engibots, which helps businesses to leverage process automation and AI.
His team supports solopreneurs and micro-business owners, and larger businesses effectively utilise these tools.
He is a recognised leader in Intelligent Process Automation. He is a Software Engineer with a Master's degree and over ten years of experience in IT, having worked at Accenture and Hitachi. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 02 Feb 2023 | SYS 106: Using Experienced Virtual Assistants To Accelerate Your Business - Interview With Richard Evans, Founder of Awaken 2 Business And VaVaVoom | 00:46:48 | |
🎙 This episode's guest is Richard Evans, founder of Awaken 2 Business, through which he provides a range of solutions and services to help entrepreneurs and SMEs take their businesses to the next level. And VaVaVoom, a Virtual Assistant company providing skilled personnel sourced from the Philippines to small businesses to help them systemize and free up their spare time. Steve and Richard discuss the advantages of hiring VAs from The Philippines, the common mistakes made when using a Virtual Assistant, effective communication with your Virtual Assistant, the importance of values in business, and security when using a Virtual Assistant. Richard also shared the service VaVaVoom offers and his favourite software or app in his company. KEY TAKEAWAYS 💡 Most Virtual Assistants from the Philippines have a good work ethic and are honest, loyal, ambitious, and willing to learn. 💡 VaVaVoom have around 350 applications from Virtual Assistants per month, of which only 10 to 15 get through to the comprehensive training and join the team of nearly 100, so the quality of staff available is very high standard. 💡 Common mistakes made when using a Virtual Assistant are not having the correct processes and software, being unfamiliar with the culture, being reluctant to delegate, not correctly identifying which tasks to delegate, and failing to monitor staff progress and tasks. 💡 Keep communication at the highest level possible via zoom or through a video rather than email or text, as these are not interactive enough to keep communication efficient. 💡 VaVaVoom have General Virtual Assistants who operate with generic work and Premium Virtual Assistants with unique skills or specialisation to offer to a business. 💡 It is vital that both your staff and clients share the same values that you have in your business. 💡 The right process of hiring and training a Virtual Assistant, using secure password software like LastPass, using a Virtual Private Network (VPN), and having a clear privacy policy will make it more secure for a business to use a Virtual Assistant. 💡 Richard’s business gives to the charity, 'The Purple Community Fund', which works with child workers in The Philippines to provide food and education, so they don’t have to work to support their families. BEST MOMENTS 02:30 - 💬 ‘ I love the Philippines and the Filipinos. They have a really good work ethic. They're honest. They're loyal. They're hard-working, want to do well, and want to be part of your business. There are so many good reasons for taking people on from the Philippines.’ – Richard 03:07 - 💬 ‘I’ve got a big team in the Philippines doing various tasks for me. And there’s no need for me to go anywhere else because they're just such wonderful people.’ – Richard 04:37 - 💬 ‘We recently recruited someone for ourselves internally, and we went from about 200 applicants, and we got down to 2.’ - Steve 10:26 - 💬 ‘When the client isn’t doing all the stuff that we tell them to do, they wonder why it doesn’t work out for them, and that’s not fair to the VA as well because then the VA loses a client because the clients not doing their bit.’ - Richard 13:07 - 💬 ‘When you’re communicating with somebody, 7% of the communication is in the words and the language you use. 35% is in the tone of voice and 53% is in the body language.’ – Richard 28:56 - 💬 ‘ Saying NO to the wrong clients has a huge positive impact on your business as opposed to saying YES to the wrong clients, which could drag the team down.’ - Steve 30:33 - 💬 ‘The impact of working with the wrong client is that you focus so much of your attention and energy on someone who's not right that you miss far more opportunities. And it is that short-term gain for long-term pain.’ - Steve 37:51 - 💬 ‘One of our core values is giving back. It’s really important that we’ve got a business with a purpose, and it’s not just about making money.’ - Richard 41:28 - 💬 ‘We use Xero, train the VAs in Xero, and have a Xero partner. Wonderful piece of software, just love it to pieces.’ – Richard GUEST RESOURCES Website: www.VaVaVoom.solutions LinkedIn: https://www.linkedin.com/in/richard-evans-98441246/ Contact: https://www.richardaevans.co.uk/ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 05 Jan 2023 | SYS 102: Increase the value and impact of your existing audio content/ Incredible Interview with Alan Brunton, Founder of Cymatrax | 00:29:17 | |
🎙 Steve talks to Alan Brunton, the Visionary and Developer of the software platform Cymatrax, which enhances digital audio files to remove frequencies that interfere with the brain’s decision-making function and increases others that improve focus, and energy and reduce stress. It has various applications, including podcasts, music, corporate training, online education, audiobooks, and many others. Cymatrax is already being used in healthcare to treat PTSD and Autism and is aimed at enhancing optimal performance and human potential through target frequencies in audio to achieve a healthier body, mind, spirit and environment. Steve and Alan discuss how the idea for Cymatrax was conceived, the mental and physical effects of unhealthy sound, medical and professional applications for Cymatrax, possible applications for small businesses and how you can try out Cymatrax for yourself. KEY TAKEAWAYS 💡 Alan initially used to be an Opera Singer, so he is no stranger to the subject of sound! He has also opened 33 different restaurants, hosted and produced his cooking show on TV, and has been interested in digital sound since its inception. 💡 After self-testing the theory of frequency difference effect on himself for five years, Alan found his I.Q had increased by ten points. 💡 There are many frequencies available that are better for you than what is currently commonly utilised within digital audio, so Alan created the software Cymatrax to remove the old frequencies and replace them with the new healthier ones. 💡 The Department of Communications Science and Disease at James Madison University, Virginia, has completed a trial that shows the positive nature of Cymatrax Software when used as a daily therapy for PTSD and Autism. 💡 There are applications for this technology amongst small businesses in Corporate Training Audio by reducing white noise, which can decrease concentration and increase tiredness. 💡 Not having optimal use of the brain’s functionality can cause other physical illnesses in the body. 💡 Cymatrax offers access to their filtering software so you can try it out yourself. Go to Cymatrax.com to filter your digital audio to experience the difference. BEST MOMENTS 2:34 - 💬 ‘I knew that something was very, very different with certain music and certain notes and frequencies, but I didn’t start looking at it until 2009 when I saw some reports coming out about the differentiation of the brain's cognitive abilities between concert A at 440hz and 432hz’ – Alan 6:09 - 💬 ‘It took me about a year to find somebody that could write the code for acoustic-based software. It took another three years to get it patented and a couple more years to find a university that was actually into the field of using a sound frequency’ – Alan 7:06 - 💬 ‘The Systemize Your Success Podcast helps small business owners to make their lives better and to use systems, and this software is a great example of how they can use technology to improve their businesses.’ – Steve 12:00 - 💬 ‘The CDC reports that 85% of all disease is caused by stress, and the documentation shows that white noise causes stress. We reduce the stress, so there is less tension with these Computer Programmers [staff], and their output now is longer because they have better-focused attention. And with reduced stress, they have less sick days. Now, what would that be worth to Google? [CEO]’ – Alan 26:01 - 💬 ‘Musicians that sit and listen in the studio day after day have an acuity to recognise and ‘feel’ the sound a lot better.’ - Alan GUEST RESOURCES Website: www.cymatrax.com LinkedIn: https://www.linkedin.com/in/alan-brunton-5ba46715/ Facebook: https://www.facebook.com/cymatrax VALUABLE RESOURCES Facebook Group: Facebook.com/SystemsAndOutsourcing/ Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ YouTube: YouTube.com/DrSteveDay ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 08 Aug 2024 | SYS 185: Using Virtual Assistants for Social Media Message and Notification Management | 00:13:42 | |
🎙 In this episode, Dr. Steve Day discusses the challenges of social media management, specifically managing notifications and messages for business owners. He shares his tips and systems for effectively handling social media tasks, such as replying to comments, engaging with followers, and generating leads.
Steve emphasises the importance of outsourcing these tasks to virtual assistants to free up time and improve efficiency.
Overall, the episode provides practical advice for entrepreneurs looking to optimise their social media management strategies. KEY TAKEAWAYS 💡 Utilize decision trees to streamline the process of handling social media comments and messages. 💡 Encourage engagement by asking follow-up questions in response to comments on posts. 💡 Implement rules and strategies for specific actions, such as sending direct messages to individuals who like posts. 💡 Conduct daily meetings to review and improve the system for managing social media notifications. 💡 Consider incorporating automation and AI tools after establishing a solid foundation with a virtual assistant. BEST MOMENTS 00:00 - 💬 “If you use social media to generate awareness of your business, build authority or even start to generate leads, then you'll know how time-consuming it can be to deal with all.” 04:06 - 💬 “So if we can get somebody in, we can train them to do what you are doing but better. And then they can look at something like automation or AI going forward.” 10:52 - 💬 “And over the course of a couple of months, you can build up a really good system by using, as I said before, decision trees, by creating rules, so creating a spreadsheet for rules for certain things that happen.” TIMESTAMPED OVERVIEW 00:00 Outsourcing social media tasks for business efficiency. 06:21 AI is used to create and manage social media interactions. 09:32 Engage, delegate, and evaluate daily communications effectively. 10:31 Improve the system using daily 15-minute tasks. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 23 Aug 2023 | SYS 135: Time Mastery: Unveiling a Game Changing Approach to Rapidly Delegating Tasks in Your Business | 00:31:16 | |
🎙 Steve introduces the RED method, a simple yet powerful technique for documenting tasks in your business without taking up any extra time. By following the RED method, entrepreneurs can effectively delegate tasks and create robust systems for their businesses.
KEY TAKEAWAYS 💡 The RED method is a simple and powerful technique for documenting tasks in your business without taking up extra time. 💡 The first step in the RED method is to hit record using a screen capture app, such as ScreenPal or Loom, to capture your actions and narration. 💡 During the recording, explain each step of the task, including variable inputs and the desired end result. 💡 DIDACT is an acronym for Description, Inputs, Deliverables, Access, Checks, and Time. These elements provide a comprehensive guide for the person performing the task. 💡 By following the RED method and providing clear instructions, you can effectively delegate tasks and free up your time for higher-value work.
BEST MOMENTS 00:04 - "In today's episode, I'm gonna be talking you through a simple process that will allow you to document pretty much any task in your business without it actually taking you any net time at all." 02:50 - "The Record process or the RED method is going to use the information you captured in your personal systemisation plan (from the previous episode)." 17:34 - "DIDACT is how I fixed all the overwhelm, chaos and much more besides. It's an acronym that stands for the Description, the Inputs, the Deliverables, the Access, the Checks, and the Time." 19:48 - "Deliverables is all about what is it that the person is gonna produce and where should they put it."
VALUABLE RESOURCES Free access to our flagship DIDACT Framework Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 25 Apr 2024 | SYS 170: Unleashing Creativity: How Systems Enhance Productivity and Innovation | 00:24:47 | |
🎙 Dr. Steve Day explores the misconception that systems stifle creativity. He discusses how, when implemented correctly, systems can enhance productivity and creativity within a business. Steve provides examples of how systems can streamline task processes and emphasises the importance of balancing structure with the creative freedom to maximise team members' potential and effectively achieve business goals. Through real-life examples and personal experiences, Steve highlights the significance of implementing systems to support and empower individuals in their roles, ultimately leading to a more productive and successful business environment.
KEY TAKEAWAYS 💡 Systems can enhance creativity and productivity when done right. 💡 Systems can provide structure and guidelines for creatives to work within, ensuring consistency and brand alignment. 💡 Systems can support experts in their field by handling administrative tasks, allowing them to focus on their expertise. 💡 Automation and systems can streamline processes and improve efficiency in tasks like sales follow-ups and course production. 💡 Standardizing processes through systems can lead to a better client experience and higher-quality products and services.
BEST MOMENTS 12:37 - 💬 “So put some systems, put some admin support in, and now you've got a team that is actually much more productive.” 12:52 - 💬 “The team working together is actually much more productive than each individual working on their own in a silo.” 19:50 - 💬 “The more systemised it is, the more chance you've got of reaching your goal, which is obviously to summit the mountain.” 22:44 - 💬 “Systems are not only able to increase and enhance creativity, but they are essential for getting the best, the most value out of your creatives and people who, in your business, are experts in their own field.”
TIMESTAMPED OVERVIEW 00:00 Explaining the importance of brand guidelines for creativity. 03:41 Graphic designers must know the software and collaborate. 10:11 Automate sales tasks to relieve salesperson's admin. 12:22 Teamwork leads to greater productivity and success. 15:00 System supports role, enhances creativity, and standardisation. 21:40 Experts need guidelines for standardised, consistent results. 22:50 Encouragement to share, review, and have fun.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 23 May 2024 | SYS 174: HR Lessons: When to Fire Fast for Long-term Business Success | 00:21:37 | |
🎙 Dr. Steve Day discusses the challenges small business owners face when hiring new employees who do not meet expectations. Drawing from personal experiences and a recent coaching call with a client, Steve delves into the importance of recognising early signs of underperformance and taking decisive action. He emphasises the need to assess whether a new hire is the right fit culturally, skill-wise, and attitude-wise and provides insights on handling the situation effectively. Steve highlights the significance of making tough decisions early on to ensure the overall productivity and morale of the team. Through practical advice and real-life examples, this episode offers valuable guidance on managing employee performance issues in a small business setting.
KEY TAKEAWAYS 💡 Hiring the right fit is crucial for the success of a business. 💡 Address performance issues early on and provide clear feedback and expectations. 💡 Making decisions based on evidence and taking action promptly is important. 💡 Building a team with complementary strengths leads to overall success. 💡 Letting go of underperforming employees benefits the company and the individual in the long run.
BEST MOMENTS 01:32 - 💬 “When we take on somebody new, there's this period, we call it the probationary period, but it's this honeymoon period if you like when you are really feeling each other out, like they're looking to you to say, like, is this somewhere I want to work?” 17:05 - 💬 “If you fire fast, then you've got an opportunity to find somebody else who does shine in that role, who you do gel with.” 18:47 - 💬 “If somebody is hungry for work, if somebody has abilities, if somebody is a good fit culturally and on a value space, it will show from day one.” 19:21 - 💬 “If you don't have something to balance any negatives, that's a real positive to balance negatives, then it's all leaning one way and inevitably, I think that's destined to failure.”
TIMESTAMPED OVERVIEW 00:00 Evaluating potential hires for compatibility and performance. 03:30 Struggling employee performance, unsure about next steps. 07:08 Reflect on onboarding, admitting failure, and impact. 10:55 Employee value and connection are crucial for employers. 17:21 Build a team with complementary superpowers for success. 18:31 Look for balance when evaluating people.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 21 Jun 2023 | SYS 126: The Holy Trinity of Company Meetings: Optimizing Effective Communication, Collaboration, and Results | 00:12:30 | |
🎙Find out three essential meetings to balance cadence, focus, length and discipline in meetings and also to be available for questions without opening yourself up to constant interruptions of your time. Using these methods you can build much more efficiency into the running of your business and increase the trust and teamwork of your staff. KEY TAKEAWAYS 💡The Daily Standup meeting is the hub of the business, it allows you to be able to know what your team is doing daily, help them with challenges, and ensure team focus. 💡If the staff know they have access to ask questions the following day, then they have less need to interrupt managers. 💡Weekly 121s with your team will allow your team to share with you details about work, perhaps personal, that need to be discussed on a more private level. 💡The Company or Departmental meeting is where you talk about company-wide announcements, company values, goals, updates on tasks, and any company-wide issues. 💡An hour is a good maximum length for a company meeting, but ensure that one particular subject does not dominate by organising an additional meeting for that particular subject. This will ensure the presence of all staff is fully utilised. BEST MOMENTS 1:13 - 💬 ‘If you can get this right then your whole company will work much more efficiently. There will be less interruptions between people or into your life as well.’ 2:45 - 💬 ‘If you only speak to your team members once a week about what they’re actually working on and getting a pulse for the business, then you can go quite far down the wrong path before they can get pulled back in. So it's not about micromanaging; it's about being there to support people.’ 5:20 - 💬 ‘The Weekly 121 is an opportunity to build trust, and more importantly, it is not an opportunity for you to start delegating more work or to take over the meeting and start running it.’ 9:34 - 💬 ‘So you’re not flooding your team with multiple team meetings, which kills everyone’s productivity, start with one Company Meeting. People see the benefit of it, they enjoy it, they get the agenda, they learn how it works, and then you start putting other helpful and needed meetings to progress things forward.’
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
Instagram: Instagram.com/SystemsAndOutsourcing
YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
| |||
| 04 Jan 2024 | SYS 154 - From Chaos to Clarity - How Perfect Process Pipelines Transformed My Business Operations | 00:35:16 | |
🎙 Dr Steve Day introduces the concept of turning process maps into actionable projects that can be delegated and managed effectively. He explains how process mapping can be used to create a reliable and consistent workflow in a business, allowing tasks to be handed over without the need for micromanagement. Steve emphasises the importance of using standardised techniques, such as BPMN, to ensure clarity and understanding across the team. He also shares the Perfect Process Pipelines methodology, which breaks down processes into stages and incorporates chase-up loops and endpoints to streamline and manage complex workflows.
KEY TAKEAWAYS 💡 Process mapping is a powerful tool that allows businesses to document and visualise their workflows in a standardised way. 💡 The Perfect Process Pipelines technique helps turn process maps into actionable projects that can be delegated and managed effectively. 💡 By breaking up processes into stages and using task management apps, businesses can easily track progress, identify bottlenecks, and allocate resources accordingly. 💡 Chase-up loops are a useful tool for managing complex follow-up processes, allowing businesses to automate and streamline communication with clients or internal team members. 💡 The endpoint feature in process mapping helps businesses track and measure the success of their processes, allowing for continuous improvement and optimisation.
BEST MOMENTS 00:07 - 💬 “And that is how we turn process maps into delegatable, manageable projects that mean that anybody or any team of people can do work consistently without your involvement.” 00:50 - 💬 “It allows you to get things that are currently in your head, the decisions, the timings, everything about the way your business works and get it down a way that other people can use.” 02:47 - 💬 “Ignoring this and trying just to wing it and not have a structured way of mapping out the more complex parts of your business, there's too much to interpret, at least too much for people to do it their way, rather than doing it the right way or the best way that you know right now.” 08:20 - 💬 “Process maps allow you to map all of this type of stuff out to be able to get all of these decisions that you're currently having in your head down in a way that other people can do them for you." 10:12 - 💬 “Process maps give you that flexibility but also the consistency as well.”
TIMESTAMPED OVERVIEW 00:00 Be aware, document, improve, and be consistent. 03:06 Process maps are critical for understanding business processes. 08:03 Outsource management for better business growth. 09:17 New methodology streamlines process mapping for organisations. 14:11 Standardized process mapping streamlines business operations and training. 15:32 Standardized BPMN process mapping for delegation. 21:13 Different stages may have multiple destinations. 24:39 Define process stages, create task manuals, and establish an overview. 26:17 Simplified chasing up process with effective loop. 30:08 Recording process endpoints and tracking outcomes is crucial. 31:56 Delegate works effectively using process pipelines. Access resources at www.systemizeyoursuccess.com
VALUABLE RESOURCES To learn more about how to use the Perfect Process Pipeline (PPP) in your business, please visit the EPISODE PAGE on our blog to watch a video introduction to this system. Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 29 Mar 2023 | SYS 114: Protect Your Business - Backup Essentials and Unlimited Zoom Cloud Storage for Free | 00:23:00 | |
🎙Avoid the nightmare of lost data by ensuring you backup your content, data and tasks effectively. Plan for all the disasters that can happen and put your mind at rest with unlimited zoom cloud storage for free! Steve gives you all you need to know to achieve this and provides some of his cautionary tales to incentivise you to start regular backups of your business. KEY TAKEAWAYS 💡 Save yourself the stress, and back up all your data, including all your task management data. 💡 Zoom allows you to back up your video, but this is the most significant amount of data and can add up to thousands of cloud storage fees. 💡 With Google Drive, you can sync all your desktop data to their cloud drive. Backing up your video data to the cloud will help save space and avoid clogging up your physical drives. 💡 Pro Backup can easily back up most task management apps. Many inexpensive options are also available to back up your task management apps completely. You can take double backups by utilising your Google Drive secondarily. 💡 When referring video files, images or files within Task Managers, rather than uploading the whole file, reference the link to your video cloud storage. This will save you money on data storage fees for your Task Manager app. 💡 Double down on your backups as much as you can. You can use tools like afi.ai, which offer a backup separate from the original data. BEST MOMENTS 1:26 - 💬 ‘I’ve had a few disasters over the year regarding my files and folders, and these things you think will never happen until they do.’ 03:58 - 💬 ‘Back up the most critical apps in your business as cheaply as possible by trying to find cost-effective ways to get the best level of service or protection without breaking the bank in the process.’ 4:47 - 💬 ‘We record a massive amount of video daily and have terabytes of stuff. If I use the zoom option, the cloud storage would cost thousands of pounds monthly.’ 11:20 - 💬 ‘If you are uploading videos and images and files to something like Asana, it increases the amount of storage you’re using on their cloud storage, and when it comes to backing that up, you pay per gigabyte of storage.’ 20:04 - 💬 ‘Just doing these simple steps of backing up your data will give you absolute peace of mind, which means you don't have to stress anymore.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 30 Aug 2023 | SYS 136: Everything I've learned from hiring over 160 Filipino Virtual Assistants (PART 1) | 00:50:32 | |
🎙 Steve takes a deep dive into the world of recruitment, unveiling his battle-tested strategy for enlisting top-tier talent that perfectly aligns with your business. With insights honed from handpicking over 160 virtual assistants, Steve underscores the vitality of values-driven hiring and crafting an attention-grabbing job advert. Discover the art of spotlighting the candidate's gains by showcasing your company's mission and principles, thus infusing purpose into the role. Steve further unpacks the power of an unbiased application process, streamlining the weed-out of ill-suited applicants.
BEST MOMENTS
TIMESTAMPED OVERVIEW
VALUABLE RESOURCES ABOUT THE HOST | |||
| 04 Apr 2024 | SYS 167: Mastering Asynchronous Communications: The Secret to 10x Business Productivity | 00:22:12 | |
🎙 In this podcast episode, Dr. Steve Day discusses the detrimental effects of interruptions on productivity and introduces the concept of asynchronous communication as a solution. Drawing from personal experiences and scientific studies, he emphasises the importance of implementing effective communication policies within businesses to minimise interruptions and enhance productivity. Steve shares practical strategies, such as using task-based communication, video communication, and designated channels for questions, to streamline communication processes and empower team members to focus on their most important work.
KEY TAKEAWAYS 💡 Interruptions kill productivity, and it takes around 20 minutes for the mind to refocus after being interrupted. 💡 Asynchronous communication is more efficient than conversations, leading to increased productivity. 💡 Implementing effective communication policies, such as task-based communications and using video or audio for explanations, can significantly improve workflow. 💡 Having a structured way of communicating, such as a dedicated Slack channel for questions and scheduled times for answering them, can reduce interruptions and increase focus on essential tasks. 💡 Encouraging team members to provide suggestions before questions can empower them to become better problem-solvers and decision-makers.
BEST MOMENTS 00:00 - 💬 “Interruptions kill productivity. There are loads of scientific studies on this stuff to show that it takes around 20 minutes for the mind to refocus after being interrupted.” 00:56 - 💬 “Asynchronous communications are more efficient than conversations.” 02:55 - 💬 “We've got to protect our time. And similarly, we need to actually protect our staff's time.” 07:34 - 💬 “Understanding how to efficiently communicate complex or simple problems is important, and video or audio is a great way to do that.” 19:34 - 💬 “By combining all of these things together, it allows us to hugely reduce the number of interruptions, not just for you but also for your team and between team members.”
TIMESTAMPED OVERVIEW 00:00 Interruptions harm productivity, and asynchronous communication is better. 04:01 The Operations manager implements simple policies for productivity. 07:25 Effective asynchronous communication is key for an organisation. 12:40 Empowerment through decision-making and accountability in coaching. 13:47 Scheduled channel for focused task-based communication. 18:34 Optimize the communication process to reduce interruptions. 20:19 Please leave a review and share. Thanks!
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 08 Dec 2022 | SYS 098: Business Apps I Can't Live Without: Grammarly Pro | 00:10:44 | |
🎙 Grammarly is an app designed to monitor your copywriting as you work and make suggestions to grammar, syntax and structure to make your communications and presentations the best they can be. It works across all platforms, including email, Word and Pages, and Social Media. Steve explains how it works and its advantages to your business. KEY TAKEAWAYS 💡 Grammarly sits on top of all your other apps, software and browsers and watches everything you are writing, making corrective and grammar suggestions as you write. 💡 It will examine your writing and rewrite your message more naturally, often reducing word counts and offering alternative vocabulary. 💡 You can eliminate the need for someone else, in most cases, to read your work. 💡 Grammarly can be used by international staff to produce natural-sounding, consistent English documents and communication. 💡 The Pro version looks for more errors and gives more alternatives than the free version, and Steve suggests you try it. BEST MOMENTS 1:10 - 💬 ‘I suffer from dyslexia, so I have a keen interest in finding good apps that help me with my spelling and grammar because it’s not something that I find easy. It’s not something that comes naturally to me. However, that doesn’t mean that tools like Grammarly aren’t useful for everybody.’ 4:01 - 💬 ‘Using Grammarly Pro - It's a bit like having a really good proofreader watching over your shoulders!’ 7:16 - 💬 ‘When hiring new people, we want people who can write good English. Grammarly allows you to look at a piece of writing and gives it a score of 100.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 29 Aug 2024 | SYS 188: The Fisher Curve: Effectively Supporting Staff during Change in Small Businesses - Interview with John Fisher, Founder of C2D | 00:47:04 | |
🎙 In this episode, Dr. Steve Day discusses change management in small businesses with John Fisher, a chartered psychologist and coach with 25 years of experience in personal development. John introduces the Fisher Curve, a framework that helps individuals navigate personal change.
The discussion explores the relevance of the Fisher Curve for small business owners, focusing on understanding and managing staff emotions during times of change. John also shares insights on how the Fisher Curve can be applied in various business scenarios, highlighting the need for effective employee communication and engagement.
This episode offers valuable insights on managing change, fostering empathy, and empowering individuals to embrace new challenges. KEY TAKEAWAYS 💡 The Fisher Curve is a model that helps individuals navigate change by understanding both their emotions and reactions. 💡 Change management is crucial in small businesses because employees often face role changes and new challenges, which require empathy and support from managers. 💡 Effective communication is essential during change, as over-communication can help alleviate uncertainty and resistance. 💡 Coaches can assist small business owners in navigating change by helping them gain clarity, make decisions, and effectively communicate with their teams. 💡 For John, success is also about providing individuals with new perspectives and options, allowing them to make their own choices and decisions. BEST MOMENTS 06:20 - 💬 “I think the answer to the first part of that, I suppose, the Fisher curve is a way of looking at how people feel personally as they go through a change.” - John Fisher 22:07 - 💬 “Leadership is what you lack when I don't know what to do.” - John Fisher 45:16 - 💬 “Success for me is helping people see something that they hadn't seen.” - John Fisher TIMESTAMPED OVERVIEW 00:00 "Beneficial conversation about Fisher curve for change." 03:39 Transition from playing to coaching, a successful consultancy. 08:14 Explaining bereavement stages and their influence on healing. 12:38 Fear of learning new skills, self-doubt. 14:54 Challenges for small business owners and employees. 20:27 Empower and guide for a bright future. 22:14 Take ownership, change gradually, and find the first brick. 27:04 Automating systems and convincing staff for change. 29:42 Using past failures to explain current success. 32:48 Engage stakeholders in change through visualisation and discussion. 36:11 Coaches help clarify, facilitate decisions, and communicate. 37:52 Distance learning while working, joint venture company. 41:23 Navigating new roles and responsibilities as an entrepreneur. 44:27 Success is creating new perspectives on personal freedom. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://www.c2d.co.uk/ Email: john@c2d.co.uk Facebook: https://www.facebook.com/c2d.co.uk LinkedIn: https://www.linkedin.com/in/c2dlimited/ YouTube: https://www.youtube.com/c/C2dCoUkJMF ABOUT THE GUEST This is John Fisher, a chartered psychologist and coach who has worked in change management and personal development for the past 25 years.
He also worked across various sectors and companies of all sizes, helping them improve performance and build effective, cohesive teams.
John has inspired thousands of people worldwide through his numerous publications, coaching and tools. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 21 Dec 2023 | SYS 152: Turning Crisis into Success - Achieving Location and Time Freedom To Support My Family, The Expat Property Story Interview | 00:44:15 | |
🎙 Steve Day shares his journey and the reasons behind his passion for systemization and remote working. He discusses the challenges he faced when he moved to Stockholm and had to figure out how to support his UK property portfolio from a distance. Driven by the desire to have more time with his family and live a location-independent lifestyle, he delves into the creation of his DIDACT Framework, which solves the problems he encountered when working with virtual assistants. He emphasizes the importance of empowering team members and shares insights on the hiring process, highlighting the need for a structured approach to attract and select suitable candidates.
KEY TAKEAWAYS 💡 The importance of understanding one's values: Steve shares how understanding his values helped him decide to transition from medicine to remote work and prioritize his family. 💡 The DIDACT System: Stands for Description, Inputs, Deliverables, Access, Checks, and Time. This system helps in effectively delegating tasks and ensuring they are done correctly. 💡 The RED method: Stands for Record, Explain, and DIDACT, is a practical approach to systemizing tasks. By recording oneself explaining a task, it becomes easier to delegate and create operation manuals. 💡 Empowering team members: Dr. Steve Day emphasizes the importance of empowering team members, regardless of their location. By providing opportunities for growth, learning, and valuable skills, team members can feel motivated and valued. 💡 Improving the hiring process: Dr. Steve Day shares the importance of having a structured and thorough hiring process. By attracting the right candidates, testing their skills, and conducting recorded interviews, businesses can make more informed hiring decisions and reduce turnover.
BEST MOMENTS 4:51- 💬 “I read loads of different books about finding your way and values and all the rest of that. And eventually landed on his conversation with Dr. Demartini.” - Steve 10:04- 💬 “DIDACT was one of the first real effective systems I ever created... It was a solution to six major problems that I had when I was working with my first ever sort of virtual assistant.” - Steve 16:38- 💬 “The biggest reason small business owners, especially solopreneurs, don't take this leap of faith and either hire their first assistant is because they think they need to get systemized before they hire.” - Steve 28:04- 💬 “So, when you're hiring people and giving them an opportunity to work for a UK-based company... You can offer them a really good wage as well. You can offer them the ability to learn an industry in a country where other people need people with that expertise.” - Steve 30:13- 💬 “I wish in the early days, I put more effort into the hiring process... The problem with that is you're then comparing apples and pears. No two CVs are similar enough to actually have any true comparison objective opinion on.” - Steve
TIMESTAMPED OVERVIEW 06:28 Valuing business over family and health. 09:38 Effective system solving 6 problems in business. 10:22 Clear instructions and understanding consequences increase productivity. 16:01 Reasons why solopreneurs don't hire assistants: systemise, no systems, work falls back on the owner. Proposed solution: RED method - record, explain, DIDACT. 17:05 Creating operation manuals made easier with DoIT. 22:45 Brand guidelines, style guidelines, bio, photos. Feed information to create personalised content. 24:29 Track your time to prioritise and succeed. 27:30 Good work-life balance, valuable skills, high status. 32:19 A Rigorous process ensures candidates meet requirements. 36:08 Passwords shareable, assume visible; use u and a technique, change important ones. 37:02 Easy password management solution for company efficiency. 41:08 Takeaways: prioritise tasks, efficient recruitment, handy acronyms.
VALUABLE RESOURCES Steve Day The DIDACT Framework The Guide to hiring the right team members for your UK Property business Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 John, the Expat Property Guy Website: https://www.expatpropertystory.com/ Expat Property Story Podcast: https://www.expatpropertystory.com/
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 02 Nov 2023 | SYS 145: How We Leverage AI Apps and Virtual Assistants to Put Our Content Creation on Autopilot | 00:31:48 | |
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his system for turning his podcast into multiple streams of content across various channels, all without his direct involvement. He discusses the apps, AI, and frameworks he has created to maximize the impact of his content with minimal effort. Dr. Day emphasizes the importance of producing consistent and valuable content, and he shares his strategies for generating ideas and repurposing content effectively. Listeners will gain insights into streamlining their content marketing efforts and increasing their reach in a time-efficient manner.
KEY TAKEAWAYS 💡Producing consistent, regular, and valuable content is essential for building trust and growing a business. 💡Creating a content machine involves repurposing a single piece of pillar content into multiple formats and channels. 💡Utilizing apps, AI, and frameworks can streamline the content creation process and maximize impact with minimal effort. 💡Recording videos as if they were live allows for minimal editing and faster production. 💡Engaging with the audience through comments and questions on social media can increase the reach and engagement of content.
BEST MOMENTS 00:00 💬 "A lot of marketers say that content is king, and producing consistent, regular and plentiful content that educates and entertains and hopefully brings value to your audience is how we build trust and eventually hopefully grow our businesses." 02:40 💬 "I've adapted what I've learned from them into what I call my content machine." 06:05 💬 "The difference between then and now is that I produce one piece of content that gets turned into all that other stuff." 20:49 💬 "By utilizing a combination of these things and feeding things back into each other, you can actually very rapidly produce a lot of content that allows you to then promote the main piece of content." 28:19 💬 "I'm minimizing by being savvy about the way I record those videos, both the long and the short form, by recording them in a specific way as if they were live it means there's very little editing to do, which massively speeds up production and it's very little extra work for you."
TIMESTAMPED OVERVIEW [00:01:58] Learn from prolific content producers like Russell Brunson, Alex Hormozi, Rob Moore, Neil Patel, and Pat Flynn. [00:05:01] Ideas come as they come, no forcing. [00:07:06] Recording videos ahead of time saves time. [00:12:30] Camera records multiple clips for easy editing. [00:14:25] Maximizing content reach with Restream. [00:19:10] AI framework rewords content, saves time. SEO optimized. [00:23:06] Engage small business owners with relevant content. [00:27:05] Schedule posts ahead, consistent content, and engage the audience. [00:28:14] Making mistakes is okay; prioritizing value.
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 04 Jul 2024 | SYS 180: My Latest Tips on Using Video to Revolutionize Communication and Boost Productivity | 00:12:38 | |
🎙 In this episode, Dr. Steve Day discusses the power of using video for communication and productivity. He highlights how video can provide more detailed and effective instructions compared to written or verbal communication, especially when it comes to training new team members or troubleshooting issues. Steve emphasises the importance of using video for screen capture and communication, recommending the app ScreenPal for its affordability and user-friendly features. By incorporating video into daily operations, businesses can streamline communication, improve productivity, and enhance collaboration within remote teams.
KEY TAKEAWAYS 💡 Utilise Video for Communication: Video is a powerful tool for communication, especially when delegating tasks or explaining complex processes. It provides more information and details than written or verbal instructions. 💡 Overcome Communication Challenges: Video can help overcome communication challenges by allowing viewers to see and emulate actions, reducing misunderstandings, and building rapport through facial expressions. 💡 Efficient Problem-Solving: Using video to solve problems can streamline the process by allowing the expert to spot issues that the communicator may not be aware of, leading to quicker resolutions. 💡 Choose the Right Tool: When using video communication, it's essential to select a tool that seamlessly uploads and shares videos, such as ScreenPal. This is to ensure efficient and effective communication. 💡 Increase Productivity with Asynchronous Communication: Asynchronous communication, especially when enhanced with video, can significantly boost productivity by removing barriers and facilitating clear and concise communication.
BEST MOMENTS 01:43 - 💬 “Updating the traditional operation manuals is a total waste of life and time, and video you can record on the flight as you're doing your work anyway.” 03:00 - 💬 “You don't know how much you know. And therefore, it's very hard for you to remember what it was like to be an absolute novice. And therefore explain things in a simple enough way for somebody new to do something.” 08:23 - 💬 “The video has allowed the communication to happen beyond the capability of the person who is communicating it.” 10:56 - 💬 “Using video in that asynchronous communication makes it even more powerful.”
TIMESTAMPED OVERVIEW 00:00 Delegation and communication hurdles overcome with video. 05:26 Experts can see what novices can't. 08:48 Affordable with great team options and automatic cloud upload. 09:59 Use video for seamless communication and productivity.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 09 Nov 2023 | SYS 146: My Systemized Method for Hiring a Social Media/Marketing Manager | 00:27:35 | |
🎙 In this episode of the Systemize Your Success Podcast, Dr. Steve Day discusses the process of hiring a social media or marketing manager. He shares his insights on when to hire, how to structure the role, and the mistakes he has made in the past. Dr Day emphasizes the importance of having the capacity to manage and nurture the new hire, as well as ensuring a good match of values. He also explores the option of hiring a jack-of-all-trades versus a marketing strategist and the benefits of training an assistant to grow into the role.
KEY TAKEAWAYS 💡Before hiring a social media or marketing manager, assess your schedule and capacity to manage and train them effectively. Hiring someone for a new role requires a significant investment of time and effort. 💡When hiring a marketing manager, ensure they have a match of values with your business and are dedicated to systemizing everything they do. This includes documenting their processes and creating systems that can be replicated by others. 💡Consider whether you want to hire a jack-of-all-trades or a marketing strategist genius. A jack-of-all-trades can handle various tasks, but may not excel in any particular area. On the other hand, a marketing strategist may have a specialized skill set and focus on strategy, while outsourcing other tasks. 💡Focus on one specific goal or platform when bringing on a marketing manager. This allows them to hyper-focus and systemize their approach, delegating recurring tasks to an assistant. Once the first goal is achieved, they can shift their attention to the next one. 💡Another option is to hire an assistant with an interest in marketing and train them on the job. This can be a cost-effective approach, but it may take longer to develop their skills compared to hiring an experienced marketing manager.
BEST MOMENTS 01:32 💬 "When you hire anybody for any role, there's a huge impact on your personal time...you need to be very sure that they are actually going to give you a good return on that investment." 02:55 💬 "Unless you've got all those things in place...you're going to have to actually have quite a lot of conversations to build that strategy together to create these key documents, these key tools needed for them to actually go away and do the work independently." 09:40 💬 "You've got to hire people for any role, but especially if you're hiring expertise, that they are willing, able, and get it about why it's so important that they document everything they do and give you those systems." 11:25 💬 "Focus on one thing...get that part working well, get a system in place...get the majority of the work, the recurring work delegated down to a lower cost entry-level assistant." 19:43 💬 "Make sure that you make a decision before you start the hiring process what this person's skill set should be...are they going to be a jack of all trades or a marketing strategist genius?"
TIMESTAMPED OVERVIEW [00:01:21] Hiring requires careful consideration of time and fit. [00:04:55] Offload tasks to focus on valuable activities. [00:08:24] Create systems, delegate, elevate, and don't be threatened. [00:12:07] Master one thing, delegate, and move on. [00:16:19] Copywriting and strategy are key for action. Outsource design and video, and hire a creator. Train and find a match on values. Slowly build skills or hire someone with marketing interest. [00:18:19] Hire specialists, invest time, value match. [00:23:03] Systemize and hire a marketing assistant to avoid pitfalls. [00:24:39] Understanding and valuing systemizing for business success.
VALUABLE RESOURCES Facebook Group: Facebook.com/SystemsAndOutsourcing/ Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ Instagram: Instagram.com/SystemsAndOutsourcing YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 05 Apr 2023 | SYS 115: How To Organize Your Business (and yourself!) Using a Task Manager | 00:21:12 | |
🎙 Want to increase efficiency, organise yourself, gain more insight into your staff and what they do with increased visibility, and easily create a plan for setting up systems in your business? This episode highlights the incredible advantages of using a Task Manager to keep all aspects of your business under close accountability without succumbing to micro-management and hours of precious time lost by you. KEY TAKEAWAYS 💡 When creating task boards for our teams and business, we should also include ourselves. 💡 All of your recurring work can be setup on a task board with a daily, weekly, monthly, and periodic column. Within a couple of months, you should have all your tasks recorded. 💡 You can use Toggle to time all your repetitive tasks, which integrates directly into your task management app. Once you have all your tasks recorded, you can decide who else could do these tasks to free up time. 💡 Keep all the conversation about the task as a comment on each task. This allows you to see the whole history of the task. 💡 Add all recurring tasks in your business to another project so you can go to one place to check progress rather than checking each of your staff member’s separate boards. BEST MOMENTS 0:39 - 💬 ‘Organizing your Business using a Task Manager is incredibly easy to do, and doing this will change how you think about task delegation and management.’ 11:10 - 💬 ‘Keeping all the conversation about the task on the comment section of the task itself allows the team to collaborate and communicate far more efficiently.’ 17:32 - 💬 ‘Organizing your Business using a Task Manager creates a blueprint for your entire business, creates a plan for offloading your work, and will help you indicate which tasks or processes in your business require streamlining.’ 18:03 - 💬 ‘By knowing how long stuff is taking and being aware of your team's capacity, you can get them to sharpen their tasks by empowering them to have the authority to go away and be your 'Internal Process Optimizers'.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 26 Sep 2024 | SYS 192: My Journey to Building a Content Machine: Mindset, Mistakes, AI and Virtual Assistants | 00:26:14 | |
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his journey in building a successful podcast promotion and production pipeline. He emphasises the importance of delegation and content creation systems. Steve reflects on his early days managing social media, where he struggled with consistency and confidence. Over time, he gradually evolved to create content on autopilot with the help of virtual assistants.
Steve discusses the significance of finding your voice and medium and leveraging tools like ChatGPT for content ideas. He also highlights the benefits of systemising content creation from the very beginning.
Additionally, He encourages entrepreneurs to overcome their fears and focus on simplicity. This will allow them to grow their social media presence without overwhelming their schedules. Tune in for valuable insights on scaling your business and maximising your time! KEY TAKEAWAYS 💡 Start Simple and Focused: When beginning with social media, it's beneficial to concentrate on one platform to build your skills and audience. This approach allows for more effective content creation and engagement without spreading yourself too thin. 💡 Embrace Imperfection: Accept that early content may not be perfect. The content creation journey involves trial and error, and getting comfortable with sharing your voice will lead to improvement over time. 💡 Leverage Automation and Assistance: As your content production grows, consider hiring virtual assistants or using automation tools to handle repetitive tasks. This delegation allows you to focus on creating quality content and developing your business further. 💡 Utilise AI for Content Ideas: ChatGPT can help generate content ideas and draft posts or blog entries. This can alleviate the pressure of coming up with topics and help overcome writer's block. 💡 Plan Ahead for Consistency: Establish a content calendar and aim to work several weeks in advance. This proactive approach ensures that you maintain a consistent output, even during busy periods or holidays, and helps manage your content production pipeline effectively. BEST MOMENTS 06:04 - 💬 “What allowed me to get more consistent, to become better at putting posts out there that got engagement, that didn't take me hours and hours to create, was actually just doing it.” 09:14 - 💬 “When you get started, it's so easy for me to say, just go and do it, but just go and do it.” 19:49 - 💬 “You should start systemising your content creation as soon as you start creating content. Because there is so much that we don't need to do as content creators. If you can start getting into the habit of involving other people in the production and the promotion of your content as early as possible, it allows you to have more time to A- create better content and B- think about what else you should and could be doing.” 23:54 - 💬 “The biggest hurdle is getting out of your own way, overcoming your own fears of looking stupid or looking silly in front of your friends and family who's going to read your posts.” TIMESTAMPED OVERVIEW 00:00 Coaching client conversation on social media systems. 04:27 Delayed use of YouTube, focused on Facebook. 09:43 GPT chat generates property investment topics instantly. 10:56 Writer can adopt varied content mediums creatively. 14:46 AI helps with writing, evolving content gradually. 19:33 Start systemising content creation as soon as possible. 21:24 Consistency is key for successful podcasting. 24:11 Regular content creation boosts professionalism and systems. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 02 Aug 2023 | SYS 132: The reasons I'm avoiding AI and Automation and Focusing on Delivering High-Quality Work | 00:22:00 | |
🎙 Steve talks about the current AI and automation techniques available, the lure of new applications and technology, and how they can distract you from getting your work done, getting your clients served and making your business successful. Your business still needs people and systems to function effectively. KEY TAKEAWAYS BEST MOMENTS VALUABLE RESOURCES ABOUT THE HOST | |||
| 16 Mar 2023 | SYS 112: Creating the Perfect Elevator Pitch - Interview with Industry Expert Mike Verret, Founder of Verret & Associates | 00:40:15 | |
🎙 When communicating a product, service, idea, or presenting oneself to a listener, it is best to keep the description simple, concise, comprehendible and relevant. An Elevator Pitch is the industry name for an introduction or opening gambit, your initial conversational selling point during a social or networking engagement. Steve’s guest in this episode, Mike Verret, has spent over 25 years in the brand marketing business, and the hallmark of his career is his ability to understand an audience. Now he shows businesses and people, through his company Verret & Associates, how to talk about themselves and to precisely denote how their company is an incredible opportunity for THEIR audience. Steve and Mike discuss what he teaches his clients, the perfect structure and content of an Elevator Pitch, the many ways an Elevator Pitch can be used and his ideas of success. KEY TAKEAWAYS 💡 When selling your business, an audience’s attention is captured by you being first, best or different. Mike specialises in precisely identifying how your company is different so you can communicate this concisely to your customer. 💡 Your audience needs to be intrigued by the first part of your story or pitch. This is where your difference comes in. Give your audience a reason to engage and a common ground. Then present your solution and how it works concisely, which they can simply comprehend. Then explain the benefits of your service and validate your service with testimonials and examples. 💡 Many bosses in business become detached from how people communicate outside of their company and don’t realise that they lose an audience with jargon and technical language. 💡 The Elevator Pitch structure or narrative can be used for all sorts of presentations to help you connect with your target audience. All advertising or PR can use this process. 💡 Mike offers ‘The Elevator Pitch Construction Guide’, which he uses to work through with his clients to create their definitive elevator pitch. BEST MOMENTS 1:30 - 💬 ‘It all starts with the fundamental understanding that we want and need to talk about our business to get people to engage, and we think 100% everything about our business is important. The truth is only 5% matters to our audience, and finding that 5% when you know everything is extremely difficult.’ - Mike 3:32 - 💬 ‘You can't be a business owner and have not heard the words "You need an Elevator Pitch". All marketing books talk about this and try to make it sound easy to come up with your Elevator Pitch, but it's so hard.’ - Steve 16:59 - 💬 ‘75% of businesses fail in the first few years; a big reason is that business owners get stressed, overwhelmed, and fail to delegate. We help small business owners to offload their work through using systems and cost-effective remote teams so they can thrive and survive in a world where most businesses fail.’ - Steve 23:31 - 💬 ‘What I'm doing is translating what a business does into "audience language". And the baseline for that is this Elevator Pitch. I’ve created a product called ‘The Elevator Pitch Construction Guide.’ – Mike 25:23 - 💬 ‘The three things that I focus on are answering that question ‘what do you do?’, expanding it across your business where it needs to go, and then when the time comes to talk to people about it, ‘are you going to get the reaction or the action that you need?’ – Mike 34:47 - 💬 ‘My expectation for success is I can build a business that is consistent, I’m constantly doing what I’m best at, and my customers and clients get the result they want.’ – Mike GUEST RESOURCES Website: www.verretandassociates.com LinkedIn: https://www.linkedin.com/in/mike-verret Calendar Link: https://calendly.com/verretandassociates Course Link: https://verretandassociates.thinkific.com Email: mike@verretandassociates.com The Elevator Pitch Construction Guide VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 06 Sep 2023 | SYS 137: Everything I've learned from hiring over 160 Filipino Virtual Assistants (PART 2) | 00:22:25 | |
🎙 Steve continues his exploration of effective recruitment strategies in this episode. He emphasizes the importance of narrowing down the pool of applicants to find the right fit for the job, sharing his systematic approach to analyzing and grading applicants based on their responses to specific questions and test tasks. He streamlines the recruitment process by utilizing video interviews and objective grading criteria and ensures that only the most qualified candidates move forward. KEY TAKEAWAYS BEST MOMENTS TIMESTAMPED OVERVIEW VALUABLE RESOURCES ABOUT THE HOST | |||
| 20 Jun 2024 | SYS 178: Business Automation Secrets: My Proven Strategies for Avoiding Time-Wasting Mistakes | 00:32:03 | |
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day delves into business automation secrets. He discusses the benefits and drawbacks of automating tasks, emphasising the importance of proper planning and involvement in the automation process. Steve shares valuable insights and lessons learned from automating various aspects of his business over the past seven years. He provides practical tips for business owners and managers on when to automate, how to approach automation, and the significance of process mapping in creating effective automations. He also highlights five key tips for future-proofing automation, including the importance of documentation, organisation, and standardised naming conventions. This episode teaches listeners valuable knowledge on optimising automation processes to scale their businesses efficiently and effectively.
KEY TAKEAWAYS
BEST MOMENTS 01:09 - 💬 “Setting up automation takes a huge amount of time. And if we don't have the process absolutely nailed before we automate it, then we end up automating something that's broken.” 02:09 - 💬 “Having that data originally, or to begin with, about the actual time saving you're gonna get is important.” 13:59 - 💬 “Mastering process mapping before you start building out automations is the most valuable thing I think a manager or business owner can do.” 17:02 - 💬 “Put notes on everything that isn't absolutely obvious. The more notes you put on, the easier it will be for you and for other people to understand what you've built.” 25:42 - 💬 “Standardizing the way that you name everything, whether it's automations, tags, or custom fields, means that you can group things together easily.”
TIMESTAMPED OVERVIEW 00:00 Setting up automation saves time and money. 04:03 Automation is time-consuming but visually powerful. 10:52 Automate and document to ensure future-proofing. 13:28 Master process mapping before implementing automations. Standardise. 18:31 Group automations in folders for better organisation. 20:51 Automate triggers and note source and destination. 25:52 Using tags to trigger automated actions in Zapier. 28:04 Use unique identifiers for stable automations.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 08 Feb 2024 | SYS 159: Overcoming Fear of Remote Work: When to Hire Your First Virtual Assistant | 00:21:13 | |
🎙 In this episode, Dr. Steve Day discusses the common question of when to hire your first assistant or virtual assistant. He addresses the fears and reservations that often arise when considering this step, whether you are a solopreneur or an established business with an in-house team. Steve shares his insights and experiences from helping numerous business owners overcome these barriers and embrace the benefits of working with remote workers. He also offers practical advice on preparing for the arrival of a virtual assistant and delegating tasks to maximise productivity and time freedom. Overall, this episode provides valuable guidance for those considering hiring their first assistant and highlights the transformative impact it can have on business success.
KEY TAKEAWAYS 💡 Hiring a virtual assistant can benefit both solopreneurs and established businesses looking to go remote. 💡 The fears and reservations about hiring a virtual assistant are similar for both groups of people. 💡 Working with remote workers has challenges but also advantages, such as access to a larger job market and more affordable talent. 💡 It is important to overcome the fear of working with someone remotely and focus on building trust and effective communication. 💡 The right time to hire a virtual assistant is when you feel overwhelmed and need more time to focus on higher-value tasks.
BEST MOMENTS 00:11 - 💬 “When should you hire your first assistant or virtual assistant?” 12:36 - 💬 “If you don't have a need to hire somebody, don't hire them. But if you've identified that your existing team is overworked or that you want to put more energy and time into creating systems and documenting your work...then it's just a case of actually pulling the trigger and doing it.” 17:13 - 💬 “Creating an operation manual for the sake of creating an operation manual is not even a labor of love. It's insanity. Unless you have an end game for yourself, this is, of creating an operation manual to hand over the work to somebody else, then there is no point in doing it.” 18:32 - 💬 “The sooner you actually pull the trigger and start that hiring process, the sooner you'll take it seriously and start thinking about what can I really delegate to this person?” 19:14 - 💬 “As soon as you feel you could do with a bit more time each day, that is the moment you should think I need to hire an assistant because I'm currently doing lower value tasks than my worth.”
TIMESTAMPED OVERVIEW 00:00 Hiring virtual support has challenges but benefits. 03:56 Global interest in working remotely requires adaptability. 08:26 Trust-based approach fosters remote and local success. 10:50 Apps can monitor activity and location. Overcome fears. 15:49 Prepare and communicate to achieve successful delegation. 17:41 Delegate tasks, hire assistants and create more systems.
VALUABLE RESOURCES Free access to our flagship RECRUIT RIGHT FRAMEWORK Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 23 Mar 2023 | SYS 113: Behind The Scenes: How We Decide When to Recruit Staff and What They Should Do (Small Business) | 00:31:18 | |
🎙 In this episode of the Systemize Your Success Podcast, Steve will take us on the behind-the-scenes of how he recruits new staff for his business. When is the right time to hire new people, who should you employ, and what work should you give them? This hiring process works for all businesses and all types of roles, and getting this right the first time is a massive advantage for any company, big or small, new or established. KEY TAKEAWAYS 💡 The signs that you may need a new staff in your company are that you, as a business owner, are starting to feel stressed, doing more tasks than you should be delegating, feeling uncomfortable or dissatisfied with the progress, or running out of work capacity in your current team. 💡 If your staff are working longer hours, this eventually will begin to wear on their lives, and you could potentially lose valuable people and skills due to burnout. 💡 Do you create an entirely new role for the position or delegate from someone existing and use the new staff member to create more capacity? Detail what the new project will entail and create a clear goal, but a new position will need a lot of onboarding and hand-holding. An existing person is already accustomed to your values and work methods. 💡 If you can choose current tasks that are well systemized, then you can use the new person to take on these tasks and free up an experienced staff member for the new project. 💡 Task boards are invaluable in identifying which tasks can be chosen to hand off to the new staff. If you haven’t got a task board system, now is a great time to start. Your existing team know how to train people for these tasks, freeing you up from any training requirements. 💡 Pick tasks that fit one personality type. Craft the job posting around those tasks to attract that personality type. BEST MOMENTS 13:19 - 💬 ‘Look at what your existing staff are already doing and ask, "of all the stuff you're already doing, what is well-documented, well-systemized that we could easily hand over to somebody else? Doing this will free up our existing team members to focus their time on this new project.’ 17:24 - 💬 ‘Freeing up your existing team members and giving them new opportunities is allowing them to develop themselves into new areas.’ 19:31 - 💬 ‘Be conscious of the time you will need to help your new staff deliver your vision. Even though they're bringing the skills, you need to communicate and manage them for them to be able to deliver what you want.’ 27:13 - 💬 ‘When you are thinking about taking on a new project, or your team is just at capacity, then think about bringing somebody in to take off some of the pressure of your existing team.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 16 Aug 2023 | SYS 134: Hack Your Success - The Personal Systemisation Plan for Effective Task Delegation, Organisation and Automation | 00:18:18 | |
🎙 In this episode, Steve continues the conversation on the personal systemization plan and provides tips and tricks on how to effectively use that information in your business. He discusses the importance of prioritizing tasks using an impact effort matrix, which visually helps determine which tasks should be delegated or automated first. Steve also looks at how to use the personal systemization plan to create a task matrix, which provides total visibility and control over recurring tasks in your business. KEY TAKEAWAYS 💡 The personal systemization plan is a crucial tool for organizing and prioritizing tasks in your business. It helps you determine which tasks to delegate or automate first based on their impact on your bottom line and the effort required to complete them. 💡 The impact effort matrix is a visual tool that can help you prioritize tasks more effectively. By plotting tasks based on their impact and effort required, you can easily identify high-impact, low-effort tasks that should be prioritized. 💡 Creating a task matrix in a task management app, such as Asana or ClickUp, allows you to have a complete record of all recurring tasks in your business. This provides visibility and control over the work being done and helps with workload balancing and accountability. 💡 The task matrix can also be used to guide recruitment. By identifying the tasks you want to delegate and creating a clear job description based on those tasks, you can hire the right person for the job and ensure they have the necessary skills and experience. 💡 The next steps in the systemization process include the record process, which involves getting information out of your head and into an operations manual, and the recruitment process, which focuses on hiring the right people for delegated tasks. These steps are essential for scaling your business and freeing up your time. BEST MOMENTS 00:41 "So the question is this, how do entrepreneurs like us who don't have an endless supply of cash, how do we leverage the best apps, virtual assistants, automation tools and systems to scale our businesses, increase our profits and have more time to do what we love to do each day?" 03:01 "And a way that I found really helpful, I'm a visual person, so I find this particularly helpful is to use what's called an effort impact matrix." 12:48 "And because you've done the hard work by actually documenting all this stuff, your personal systemization plan, you might as well take this next step now and capture all that on your task matrix, which we're going to develop as we go through." 15:05 "And lastly, I talked about how this same work, the same personal systemization plan can be used to guide your recruitment and actually make sure you're hiring the right person to be able to do the work that you need them to do to be able to delegate down and elevate up both for you and your existing team." 16:39 "Record is all about how you get stuff out of your head as quickly as humanly possible to save you having just whatever write a single word in operation manual, how to get every single piece of information needed for someone to do the task from start to finish without your involvement and to do that without it actually taking you any more time than it would normally take you to do the work." Facebook Group: Facebook.com/SystemsAndOutsourcing/ Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ Instagram: Instagram.com/SystemsAndOutsourcing YouTube: YouTube.com/DrSteveDay Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 05 Sep 2024 | SYS 189: The Future of Recruitment: Leveraging AI for Optimized and Efficient Talent Sourcing - Interview with Argentino Molinuevo, General Manager of Athyna, a Global Talent Platform | 00:41:06 | |
🎙 The podcast episode features an insightful conversation with Argentino Manuevo, the general manager of Athyna, a global talent platform. The episode delves into working with global talent, focusing on the benefits of hiring internationally and utilising AI in recruitment.
Argentino discusses the importance of setting clear goals, effective onboarding, and managing remote teams. The discussion also touches on using GPT-4, Slack, and Notion in daily operations. Listeners gain valuable insights into recruitment strategies, remote team management, and the definition of business success.
Overall, the episode provides practical advice and valuable perspectives on building successful businesses in a global and remote work environment. KEY TAKEAWAYS 💡 The benefits of hiring globally include access to a larger talent pool and cost-effectiveness due to varying costs of living in different regions. 💡 Utilising AI in recruitment can improve the process by optimising job descriptions, matching candidates to roles, and speeding up the overall recruitment process. 💡 Onboarding is crucial for new hires. It ensures they understand the company culture, expectations, and their role and sets them up for success. 💡 Trust is essential in managing remote teams, and building personal connections beyond work-related interactions can foster a sense of belonging and accountability. 💡 Success is defined by setting goals, taking action to achieve them, measuring progress, and constantly iterating to improve and move closer to the desired outcomes. BEST MOMENTS 04:21 - 💬 “One is access to talent. So if you stick to your city or your country, obviously, you've got a very limited talent pool available.” - Argentino Molinuevo 30:56 - 💬 “I really think that if you are thinking that people won't do their job because you're not overseeing them personally, you are hiring the wrong people, or you are a very bad manager.” - Argentino Molinuevo 31:15 - 💬 “I really think that it's not a matter of micromanaging people and really looking at their screen to see if they're getting their work done. It's a matter of achieving results and them being accountable.” - Argentino Molinuevo 32:36 - 💬 “Fostering that personal connection, I think it's super important and key, even more, key in remote environments than in on-site.” - Argentino Molinuevo 32:50 - 💬 “I think that trust is end, but it's also a two-way street. And if you trust people, yes, from time to time, sadly in life, you're gonna get burned. That's just human nature. But the vast majority of people in the world, from my experience, are pretty honest.” - Steve Day TIMESTAMPED OVERVIEW 00:00 Exciting podcast interview about global talent hiring. 05:53 Shocked by low wages in the Philippines. 07:50 Paying based on cost of living fairness. 13:40 Recruiters rely on ATS for keyword prioritisation. AVA Chrome extension optimises LinkedIn profile. 16:59 The Client recruitment process parallels the use of AI. 19:34 Outsourcing recruiting for small and medium businesses. 22:52 Recruitment process requires speed and efficiency. 26:57 Systemisation is essential from day one for business. 30:56 Micromanagement reflects wrong management; trust fosters accountability. 33:11 Want appreciation for the effort, not cheating the system. 38:36 Setting goals, measuring progress, and constant improvement. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://athyna.com/ LinkedIn: https://www.linkedin.com/in/argentinomolinuevo/ ABOUT THE GUEST Argentino Molinuevo is the General Manager at Athyna, a global talent platform that connects companies with top-notch global talent through AI matching. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 19 Sep 2024 | SYS 191: How We Empower Our Team to Transform Mistakes into Systems | 00:15:49 | |
🎙 In this episode of the Systemize Your Success Podcast, Dr Steve Day shares a valuable lesson from a recent mistake in his company. This was when a wrong document version was sent to a client. He emphasises the importance of creating a culture of continuous improvement in business and open communication within a team. He also highlights how mistakes can be transformed into opportunities for growth.
Steve discusses the root cause analysis process and the significance of having a well-documented Operations Manual. He also introduces the DIDACT framework for task documentation. He illustrates how businesses can implement effective systems by fostering an environment where team members feel empowered to admit errors. This is to prevent future mistakes and enhance overall efficiency.
Tune in to discover practical strategies for optimising your business processes and cultivating a proactive mindset among your staff. KEY TAKEAWAYS 💡 Empowerment Through Mistakes: It is crucial to create a culture where staff feel empowered to admit mistakes. This approach fosters an environment of continuous improvement rather than fear of repercussions. 💡 Importance of Documentation: A well-documented Operations Manual is essential. It provides clear instructions and resources, reducing the likelihood of errors. It also ensures tasks can be completed correctly without constant supervision. 💡 Root Cause Analysis: When mistakes occur, it's vital to conduct a root cause analysis to identify what went wrong in the system. This helps understand the underlying issues and implement changes to prevent future occurrences. 💡 Implementing Checks and Balances: Incorporating checks into processes, such as verifying document versions before sending, can significantly reduce errors. This proactive approach ensures that staff have clear guidelines to follow. 💡 Continuous Improvement Process: Establishing a system for ongoing improvements is necessary. Encouraging team members to document any gaps or questions they encounter during tasks allows for real-time updates to processes, enhancing overall efficiency. BEST MOMENTS 02:40 - 💬 “What happened in this particular case was we have an online document signing service... and this happens with all the new clients that come in.” 09:57 - 💬 “It's such an important part of systemisation. It is being able to document tasks quickly, effectively and efficiently, to be able to get stuff out of people's heads and down in a way that other people can do it from start to finish without their involvement first time and every time.” 11:13 - 💬 “The second part is showing the person and reminding the team that there is a process for making changes when things happen.” 13:57 - 💬 “We've got to action the admission of a mistake in a positive way and a meaningful way and a way that's going to make future behaviour better because that empowers people to own up to any mistakes they make in the future.” TIMESTAMPED OVERVIEW 00:00 Managing mistakes is crucial for staff confidence & improvement. 04:18 Proud of instance, it is important to have manuals. 09:53 Effectively documenting tasks for efficient delegation. 11:22 Document and improve processes when questions arise. VALUABLE RESOURCES Free access to our flagship DIDACT Framework Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 17 May 2023 | SYS 121: The Quick and Easy Guide to Ethically Recreating Top Influencers' Marketing Funnels Using AI Tools (and a few cool tricks!) | 00:24:38 | |
🎙 Steve describes a process that anyone can use, including your Virtual Assistant, to allow you to emulate any marketing funnel, including any webpage, email and copywriting, without needing any technical or marketing expertise. It combines some cheeky tricks to simulate your favourite influencer’s methods, utilising groundbreaking, clever AI tools. KEY TAKEAWAYS 💡 Capture an entire landing page as a PDF using a browser plug-in called GoFullPage, allowing you to zoom in and out effectively and copy and paste the text. 💡 Use a diagramming tool like Lucidchart to map your entire marketing funnel. 💡 Differentiate the email in the funnel from your standard email. This allows you to set up a filter to separate those emails so you can capture all the details on your diagramming tool. 💡 Once you have a detailed map of the marketing funnel you chose to emulate, you can place the content of the web pages via 10Web into a WordPress document. You need to edit the links manually, but most happen automatically. 💡 Rewrite all written structures and frameworks using an app like Wordtune and use AI to restructure all the material. Make sure to update images and copyrighted materials and add your own. BEST MOMENTS 1:47 - 💬 ‘I’m going to combine the best ideas borrowed from the top influencers with some tricks that I’ve been looking at more recently since I’m becoming much more aware of the capabilities of some amazing AI tools that take this stuff to the next level.’ 6:54 - 💬 ‘I want to emulate what the influencers I follow are doing, insert my freebies or lead magnets, and recreate the whole thing from scratch in minutes.’ 14:28 - 💬 ‘With the advent of all the AI stuff, the web design process has become incredibly easy.’ 20:51 - 💬 ‘Going through this process of emulating the people you respect in the industry using AI tools, you can capture the whole marketing strategy behind a single funnel.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 26 Apr 2023 | SYS 118: From Business Owner to Business Leader: Strategies for Succession Planning - Interview with Dr Rachael Coates, Founder of UNA Nannies | 00:39:08 | |
🎙 In this episode, Steve interviews his long-time client Dr Rachael Coates, Surgeon, Entrepreneur, Author and Founder of UNA Nannies, to gain insight on making the most of your time by considering the way you work, who you work with and the systems you use. Rachael is a full-time Surgeon but also runs businesses parallel to this in property and healthcare and now a busy childcare sourcing agency, UNA Nannies. She talks to Steve about how she created her businesses, her development of UNA Nannies, personnel development, systems and training and her plans for the future. KEY TAKEAWAYS 💡 Through rent to rent and then into serviced accommodation, Rachael set up her own property company, which began her busy lifestyle with multiple business interests. 💡 Each stage of growth requires more personnel and improved skills and, more pertinently, a more comprehensive link with efficient systems. 💡 Efficient delegation is essential in a growing business, and systems can help this process with precise notation and explanations of the task at hand. 💡 Rachael hopes for the future that instead of the fragmented service that parents find when sourcing childcare, UNA Nannies will be a ‘one-stop shop’ for all quality childcare services. BEST MOMENTS 4:04 - 💬 ‘Systems are important when working in a hybrid or remote team, so I went back to work and ran it with a VA. It grew a little bit, and at that point, I got an office in the UK and expanded the business.’ – Rachael 10:48 - 💬 ‘Steve gave me extra clarity on creating systems to get consistent results, and also it made me accountable to delegate appropriately and provide the information required to remotely and successfully complete a task.’ – Rachael 11:43 - 💬 ‘I used to throw stuff at people and expect them to be able to just deal with it, and when it came back not the way I wanted it done or took 10x longer than I expected, you got to just look internally and blame yourself because there is no one else to blame.’ – Steve 14:29 - 💬 ‘You don't need a team of innovators; you just need to be able to get everything done and then spot someone who's really switched on and excited about improvement and then bring them up and focus a different amount of energy on to that person.’ – Steve GUEST RESOURCES LinkedIn: https://uk.linkedin.com/in/dr-rachael-coates-39934214b Twitter: @DrRachaelCoates Website: www.unanannies.co.uk VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 25 Jul 2024 | SYS 183: How Deep Work Has Revolutionized My Business and Personal Life | 00:33:24 | |
🎙 This episode explores the concept of deep work and its transformative effects on personal and professional life. Dr. Steve Day shares his journey of incorporating this practice into his routine, starting with small blocks of time and gradually increasing to full days dedicated to focused problem-solving. Moreover, he emphasizes the importance of scheduling these sessions and creating rituals to get into the right mindset. By prioritising important but not urgent tasks, Steve highlights the benefits, including increased productivity, innovation, and personal fulfilment. He also discusses his strategies to integrate focused work into his busy schedule, ultimately leading to a more efficient and successful business operation.
KEY TAKEAWAYS 💡 Implementing deep work can transform every aspect of life and business.
BEST MOMENTS 01:40 - 💬 “Deep work is professional work performed in a state of distraction-free concentration that really pushes your cognitive abilities to their limits.” 02:41 - 💬 “We get paid for solving problems. We get paid the big bucks for solving the big problems.” 11:56 - 💬 “And there's this concept, you know, with business, like being busy is the same as being productive, and it's not.” 28:39 - 💬 “Taking time out often saves far more time than actually just sticking at it and pushing.”
TIMESTAMPED OVERVIEW 00:00 Steve Day delves into the transformative power of deep work in business and life. 08:01 Spending time on deep work has benefits. 11:33 Efficiency and mindfulness improve time management. 13:43 Strategic planning, networking, relationships, personal development, health. 16:50 Skiing helped me work without distractions. 23:44 Developed a strict, deep work schedule with challenges. 28:31 Optimize time by focusing on deep work. 29:13 Scheduled time for deep work boosts fulfilment.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 30 May 2024 | SYS 175: How I Avoid Distractions: Time Blocking for Strategic Delegation | 00:15:19 | |
🎙 Dr. Steve Day discusses the importance of prioritising tasks and managing time effectively within a team. By following structured processes and rules, teams can avoid distractions, focus on high-priority work, and involve the right people in discussions at the appropriate times. Steve's insights provide practical strategies for enhancing productivity and achieving business success.
KEY TAKEAWAYS 💡 Prioritizing work and setting clear policies and procedures are crucial for efficiency and productivity. 💡 Having designated times for specific tasks, such as clearing inboxes and scheduling work, helps you stay focused on high-priority tasks. 💡 Implementing time blocking for different tasks, like meetings, admin work, and deep work, can improve efficiency. 💡 Involving the right people at the right time for discussions and decision-making helps avoid wasting time and resources. 💡 Setting exceptions to rules, like having a Dream 100 list for special cases, allows for flexibility while maintaining a standard way of doing things.
BEST MOMENTS 01:41 - 💬 “Keeping yourself and your team working on the right tasks, the highest priority tasks at any given time, is really important for getting stuff done, being efficient, increasing productivity, all those great things that we want in business.” 08:14 - 💬 “Time blocking is an incredibly powerful thing. Blocking for meetings is pretty obvious. You're going to block that time because you're in a meeting.” 12:07 - 💬 “Having a policy for clearing inboxes, having a policy for urgency of tasks, having designated times throughout the week in order to discuss the right things with the right people, and also being strict on this, and using things like time blocking as well to improve people's efficiency overall.”
TIMESTAMPED OVERVIEW 00:00 Prioritize tasks, maintain focus, and avoid distractions. 04:37 Weekly meetings prioritise work and discuss procedures. 08:15 Schedule time for tasks and prioritise projects. 11:39 Implementing policies and time management for productivity.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 28 Mar 2024 | SYS 166: Building Your Systems Dream Team: Roles, Responsibilities and Accountability | 00:18:33 | |
🎙 This episode discusses the importance of systemising a business and the key roles needed to make it successful. Dr. Steve Day emphasises the role of the business owner in driving the systemisation process and building the right team around them. He highlights the need for a systems implementer to capture and manage tasks, procedures, and projects and a systems assistant to support the documentation and refining of the systems. The episode also touches on the significance of allocating resources, such as time and personnel, to ensure the systemisation journey does not stall.
KEY TAKEAWAYS 💡 The key to successfully systemising a business is to allocate resources, particularly time, to allow someone to focus on implementing systems with 100% attention. 💡 The dream team for systemising a business includes the owner, ops manager, systems implementer, practitioners, and assistants. 💡 Hiring a new systems implementer and admin person or promoting someone with no other responsibilities to the systems implementer role can help ensure the systemisation process is successful. 💡 Failing to allocate enough resources, especially time, to systemisation efforts is a common reason why businesses fail in this process. 💡 Sharing valuable podcast episodes with friends and colleagues can also help them benefit from the information.
BEST MOMENTS 00:31 - 💬 “The reality of getting there is sometimes a challenge.” 04:22 - 💬 “As a business owner, your role in getting your business systemised is to convince yourself, with 100% certainty, that the work your company needs to go through will give you the highest value return on anything else you can do.” 08:03 - 💬 “The majority will actually hire somebody new as a systems implementer because that person comes in without any other baggage.” 09:35 - 💬 “Your systems implementer's job is to sit with you and actually quiz you to get those systems down.” 11:36 - 💬 “The majority of business tasks can be now be classed as admin as it’s just somebody following a bunch of instructions.”
TIMESTAMPED OVERVIEW 00:00 Systemized business is an attractive but challenging process. 03:13 Business owners: focus, understand role, systemise. 07:07 Commit time, energy, and hire for systemisation success. 10:51 Systemizing business tasks make roles more affordable. 15:37 Allocate resources or hire for system implementation. 16:41 Leave a review, share, rate, and spread the word, thanks. Goodbye.
VALUABLE RESOURCES Free access to our flagship RECRUIT RIGHT FRAMEWORK Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 01 Dec 2022 | SYS 097: Transform Your Company's Internal Communication and Collaboration | 00:15:54 | |
🎙With text messages, emails, and social media or instant messaging, communication within a company can quickly become complicated and confusing, with decentralised conversations resulting in missed information and time-consuming trawls through apps to keep up with ongoing interactions. Steve is here to show you his method of keeping things simple and easy to follow. KEY TAKEAWAYS 💡 Have a standardised, central place to delegate tasks. In this manner, you can communicate about the task within the task manager app. 💡 Steve uses Asana, designed as an online Task Manager and Workflow tool to allow you to delegate tasks from the repetitive to the one-off project. 💡 Create a staff policy to ensure all communication regarding a specific task should be done in the comment section of the task itself within the Task Manager. This way, you will avoid conversing about that task over different messaging apps. 💡 The advantages of this centralised approach are avoiding long searches through multiple messaging apps for data regarding the task and future access to a comprehensive audit trail regarding the task for problem-solving. 💡 Instant Messaging Apps can still be utilised to inform your staff that a new comment has been added or an update has been made on the task. This is done by getting the task link and sending it through an Instant Messaging App. 💡 Traditional communication methods contain distractions. You avoid this with the specific nature of Task Managers. 💡 Slack is a communication app designed for businesses with specific organised spaces for people to discuss work without distraction or disruption. It allows for easy cross-departmental communication regarding a project and includes comprehensive integration with other apps and software to centralise tasks and discussions. BEST MOMENTS 1:22 - 💬 ‘We’d have a nightmare managing people's workloads. What are they working on now? How do I prioritise task A over task C without confusing the person over task B or giving feedback? It was just a total mess.’ 3:07 - 💬 ‘People like using email. They like using instant messaging apps. They’re used to it, and it’s convenient for them. And that's why you need a policy to force people back into the Task Manager to make this work.’ 8:54 - 💬 ‘If you remove people from going in their inboxes regularly to check up on conversations, it removes people from getting distracted by other stuff. Effective communication between your team should happen away from all distractions.’ 11:20 - 💬 ‘Slack is a stand-alone business app, away from any social media and away from any distractions. It allows you to have group conversations and collaborate effectively. One key feature is that if you add someone to a channel, they can then see the history of all the conversations that have previously happened.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 19 Jul 2023 | SYS 130: Unlocking Staff Potential - Simple Techniques For Professional Development | 00:10:44 | |
🎙 Steve introduces a simple technique that will help you improve your staff's expertise and competence, bringing value back into your business while acknowledging that people make mistakes, can learn beyond them and ensure that they don’t happen again with your entire team. KEY TAKEAWAYS BEST MOMENTS VALUABLE RESOURCES ABOUT THE HOST | |||
| 24 Nov 2022 | SYS 096: Building a Better Brand to Connect with Your Ideal Clients – with Jane Bayler, The Smart Connector | 01:04:15 | |
🎙 Jane Bayler is a brand and business growth expert. Her Company empowers consultants and experts to stand out for their difference and create relevant, exciting offers. With a 20-year global brand marketing and media history, she grew London's brand identity business from £1m to £6m, quadrupling profits and selling to a US communications group. Jane is a breast cancer survivor. She is passionate about connection - transforming purpose into passion, creating relevant, engaging offers and attracting a high calibre following who make her clients their #1 choice - whilst repelling tyre kickers, time wasters and those who are the wrong fit. Steve and Jane chat about marketing and the application of systems in the online environment, Jane's ‘Messaging Waterfall System’ and how it generates leads and the importance of an online presence on social media. They also talked about how online media is an essential touch point for clients, connections and support in life and business and the complexity of marketing. KEY TAKEAWAYS 💡 In the online environment, you need to show your audience the value you can provide to drive them into your business. 💡 Funnels are offerings such as YouTube videos, podcasts, reports or articles that identify the interested party as a potential client and then target them with custom email sequences and text reminders related to the content to gain their business. 💡 Without a presence on social media in the modern digital age, it is quite possible you will become invisible. Present yourself in a way that your clients immediately know your expertise and services are for them. 💡 Connections are essential for business and life. No one person can be everything and fulfil another person's needs. A rich network of connections and support of different types and interests is essential. 💡 Marketing is incredibly complex. Keeping track of changes in technology and culture in marketing is a full-time job, so the funnel products that Jane offers to gather clients are beyond the abilities of the layman to set up. BEST MOMENTS 2:06 - 💬 ’It doesn’t matter where you’re at; we could all do more with better clients. Clients that appreciate us for the value that we can give them, and we do what we’re good at, and it just seems to resonate with them, and they get great value from us just being who we are.’ - Steve 4:18 - 💬 ‘That is the whole purpose of having online assets like podcasts or funnels because it brings people into your world and it educates them about the possibilities of working with you.’ - Jane 11:11 - 💬 ‘People consume content in different ways, and they’re obviously in different places at different times. So the whole point of this particular funnel, which I call the ‘Messaging Waterfall System’, is that it’s like a cascade of value that you deliver over multiple touch points over a relatively condensed time so that you can make an offer to them at the end.’ - Jane 19:38 - 💬 ‘That’s been my philosophy on social media: to keep my group going, keep my posting going, and we have scaled up significantly because it needs to be there, and when people check you out, you need to have a presence otherwise you don’t exist.’ - Steve 41:07 - 💬 ‘I often think you don’t have to get too micro about things as long as you’ve got a sense of where you’re headed, that mostly takes care of some of the day-to-day decisions.’ - Jane 51:34 - 💬 ‘This ‘Messaging Waterfall System’, we tried to make it as foolproof as possible for people that are not marketers, because otherwise what happens is these people spend all this money and fall flat on their faces because they're trying to do something that is an expert's job.’ - Jane ABOUT THE GUEST
GUEST RESOURCES LinkedIn: https://www.linkedin.com/in/janebayler Website: https://idealclientsuccess.com/vsl Podcast: https://bit.ly/smartconnector-podcast VALUABLE RESOURCES Facebook Group: Facebook.com/SystemsAndOutsourcing Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing YouTube: YouTube.com/DrSteveDay ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 24 May 2023 | SYS 122: Protecting Your Kids on Android and iOS Devices: Tips and Tricks | 00:18:49 | |
🎙 Here’s one for the Mums and Dads on how to keep your kids safe from the more base content of the internet while they are glued to their electronic devices. Steve has some clever tips to ease your worries, whether they use Android or iOS devices like iPad or iPhones. KEY TAKEAWAYS 💡 On iPad, switch on Guided Access, available in Settings under Accessibility. This option will lock your child's access to the single app you allowed them to use and nothing else. 💡 YouTube Kids is an app and website developed by YouTube that is more appropriate for your child to explore. With this option, you can set the age restriction of the YouTube app without affecting the regular videos you want to search on YouTube as an adult. 💡 Apple Screentime, available in Settings, allows password protection for all purchases, even in-app. You can set individual time limits for any app from this setting also. 💡 An app called Family Link on Android devices allows you to create a new Gmail account for your child and then link your parent account to control their access to YouTube, Google Search, and other apps. BEST MOMENTS 02:21 - 💬 ‘The point is, either by accident or on purpose, I don't want my kid to get exposed to disgusting apps and horrific stuff that you can simply and easily get on any device if it's not locked down.’ 11:10 - 💬 ‘App Limits in Screen Time allows you to limit your child's usage per app on their device, which means that if they get addicted to an app, you can control how much they can only access it within a certain time within a day or week.’ 16:37 - 💬 ‘Lock down your kids' iPad using Guided Access, YouTube Kids, and Screen Time, and lock down any Android devices using the Family Link app from the Google Play Store. Doing this, you can safely let your kids use their devices appropriately and for the right amount of time.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 11 Apr 2024 | SYS 168: Breaking Free: How to Stop Sabotaging Your Success | 00:39:08 | |
🎙 This episode delves into the power of the mind and how our beliefs and conditioning influence our behaviours and, ultimately, our success in business and life. Drawing from his background in neurology and psychiatry, Steve discusses the importance of changing our beliefs to achieve our goals. He emphasises the role of creating systems in business to free up time and increase efficiency. Through personal experiences and insights from coaching programs, Steve explores the impact of mindset on business success and offers practical advice on overcoming pre-programmed fears and doubts to achieve desired outcomes.
KEY TAKEAWAYS 💡 The mind is a powerful tool, and our beliefs play a significant role in our success. 💡 Building a systemised business requires changing fundamental behaviours and emotions. 💡 Success in business is influenced by internal wiring and past experiences. 💡 Belief in the outcome and trust in the process are crucial for success. 💡 Role models and success stories can inspire belief and confidence in achieving goals.
BEST MOMENTS 00:00 - 💬 “The mind is such a powerful tool, and yet many of us live in the belief that we are in control of our thoughts and our emotions and that most of the decisions we make are conscious ones, and that is why we are or are not successful.” 03:37 - 💬 “We all get used to feeling certain ways, and we get used to having those emotions sort of living and swimming around in us on a daily basis.” 16:08 - 💬 “Our behaviours, our reactions, our actions are largely influenced by our internal wiring.” 34:47 - 💬 “The more things we can put into place to create a vision of certainty, of belief, then it is much more likely that it will positively affect the way we react and act and our emotions in response to stimuli throughout the process of going through it.”
TIMESTAMPED OVERVIEW 00:00 Exploring mindset in business and life growth. 04:10 Defaulting to familiar state, even detrimental, busy. 07:53 Doubts and fears impact future success negatively. 12:24 Unconscious brain rewiring impacts conscious thoughts and actions. 14:46 Past experiences influence our behaviours. 17:36 Brain growth, business success, overcome preconceptions. 23:27 Lack of money can delay creating efficient systems. 26:06 Understanding, beliefs, and success in business conflicts. 30:31 Coaching success linked to referrals and trust. 33:42 Fear affects actions, beliefs, and emotions. Seek certainty for a positive impact on responses. 36:16 Encourages engagement and offers deeper insights and resources.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
Books mentioned in the Episode:
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 13 Jun 2024 | SYS 177: How I Stopped Being a Bottleneck in My Own Business: A Guide to Freedom and Growth | 00:15:21 | |
🎙 This episode discusses the challenges small business owners face. Due to their involvement in all decision-making processes, they act as the bottlenecks in their businesses. Steve Day shares his experience of transitioning from task-based delegation to systemising processes to empower his team to work autonomously. He provides insights on mapping out processes, setting clear timelines for decision-making, and holding oneself accountable to the same standards as the team.
KEY TAKEAWAYS
BEST MOMENTS 00:00 - 💬 “If, like me, you run a small business, you've no doubt experienced that feeling of being the bottleneck, of the reason your business isn't progressing as fast as it should be, or just the ball around your business's leg, so to speak. 02:36 - 💬 “The more sophisticated these systems became, the less I got involved in making things go slowly because it wasn't me they were waiting for. Because it’s already documented how things should be done without my involvement. 04:25 - 💬 “But if you had some more strict guidelines about when things would be done and when you would get that back, it would make it easier for you as the staff member to be able to plan. 13:21 - 💬 “That will allow their team to run more efficiently, more productively, get more done in a timely fashion, in a more predictable way, without being overloaded or overwhelmed because things come back at unexpected times.
TIMESTAMPED OVERVIEW 00:00 Small business owners must empower staff decisively. 04:31 Setting strict guidelines is crucial for efficiency. 07:52 Formalizing processes and adherence to policies is crucial.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 07 Mar 2024 | SYS 163: Pro Tips for Calendar & Task Management to Optimize Your Productivity | 00:31:44 | |
🎙 In this episode, Dr. Steve Day discusses how he creates effective time management using Google Calendar and Google Tasks. With a focus on practicality and simplicity, Steve shares personal experiences and insights on maximising productivity and organisation through these tools. By emphasising the importance of structuring one's day, blocking out time for deep work, and integrating tasks seamlessly into the calendar, Steve provides a comprehensive guide to optimising time management strategies.
KEY TAKEAWAYS 💡 Utilize Google Calendar for effective time management and productivity. 💡 Integrate Google Tasks with Google Calendar for task management and organisation. 💡 Block out specific time for deep work, hobbies, family time, and admin tasks. 💡 Sync Google Calendar with time tracking software for tracking and analysing time spent on tasks. 💡 Use Google Tasks for specific task management and agenda setting, including location-specific tasks and brainstorming lists.
BEST MOMENTS 02:23 - 💬 “Today, however, I live by my calendar. It is the single browser window that never closes on my computer.” 19:31 - 💬 “Scheduling time to get stuff done is super important. Those little admin tasks.” 21:16 - 💬 “I also put family time on there. When I'm picking the kids up, it goes on there. So, no one can book a meeting because I've got to go and pick up the kids.” 22:32 - 💬 “Block out an entire day, once a month, for clearing out the crap. So have a day where you tidy your office, ensure you've finished off all those invoices you've meant to do, and reply to that message you always wanted to.”
TIMESTAMPED OVERVIEW 00:00 Effective time management using Google Calendar techniques. 05:19 Shared family and business calendars for the organisation. 10:11 Automatically adding tasks and events to Google Calendar. 11:18 Syncs Google Calendar with time tracking software. 15:45 Blocking dedicated time for deep, valuable work. 19:26 Schedule tasks to clear your mind and be accountable. 21:35 Using the calendar for time management tips. 27:24 List of tasks and locations for shopping. 28:16 Using Google tasks to organise conversations and ideas.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 18 Jul 2024 | SYS 182: Profit First: Unlocking Financial Freedom for Business Owners - Interview with Tom Griffiths, Founder of Synergy CFO Solutions | 00:37:56 | |
🎙 Dr. Steve Day is joined by Tom Griffiths, the founder of Synergy CFO Solutions. Tom shares his expertise in financial management for small businesses, emphasising the importance of understanding and improving profits and cash flow for financial freedom. He introduces the concept of 16 drivers that can impact revenue, profits, and cash flow in any business. Tom also discusses practical strategies for tracking financial metrics, setting goals, and implementing systems to achieve business success. The episode provides valuable insights into financial management and offers actionable advice for business owners looking to enhance their financial health and achieve their long-term goals.
KEY TAKEAWAYS
BEST MOMENTS 02:40 - 💬 “I'm smiling for those listening on the podcast to this because your vision if you like, the reasons you do your work, very similar to the reasons I started my business.” - Steve Day 05:00 - 💬 “I think the official status is something like, I say official, because it's very hard to get official stats for small businesses, but it's about 80% of small businesses that go out of business struggle because of cash flow issues.” - Tom Griffiths 29:37 - 💬 “Moveable goal syndrome is that we never reach our goals because we keep moving the goalpost.” - Steve Day
TIMESTAMPED OVERVIEW 00:00 Finance background, helping friends with business. 06:15 Lack of understanding leads to business problems. 07:45 Business owners spin plates and neglect underlying problems. Stress. 13:03 Setting up and organising multiple bank accounts. 15:54 Financial jargon helps accountants understand business. 17:36 Focus on key drivers for business success. 22:30 Manage cash flow to support business growth. 24:36 Summarizing the process of tracking business drivers. 26:42 Reverse engineer business goals for success. 30:41 16 drivers can be broken down further. Track revenue, profit, and cash for success.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES Free report: The 16 Parts of Your Business...that Drive Revenue, Profit and Cash Flow: https://synergycfosolutions.co/16drivers/ LinkedIn: https://www.linkedin.com/in/tomgriffiths8 Website: https://synergycfosolutions.co/
ABOUT THE GUEST Tom Griffiths founded Synergy CFO Solutions because he realised that many small business owners need a financial guide to help them grow and succeed. Due to his financial background following the first eight years of his career in banking, he can look at a business and spot the underlying reasons why it is not profitable and has poor cash flow. He understands both sides of a business (the financial side and the business ownership side). More importantly, he knows how to fix it so that the business can grow and become more profitable.
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 23 Feb 2023 | SYS 109: Costs and Benefits of Taking Real Time Off as a Business Owner | 00:21:23 | |
🎙 Steve reflects on the time off taken over the Christmas period and pinpoints the benefits and the cost of downtime. He consults his staff on what vacation means to them and shares his feelings on the eighteen days off work he took. KEY TAKEAWAYS 💡 Even if you take time off, as business owners, some form of communication is typically left open to troubleshoot or provide decisions, especially during extended periods. 💡 The lead-up to time off can often be busier because of tasks required to facilitate absence, which can cause stress that needs to be recovered from at the start of the vacation. 💡 Steve’s decision to take time off was tremendously worthwhile and successful, and he had quality time with his friends and family. He credits this to the planning and preparation done beforehand. 💡 During the holiday season, Steve's team took time off, and the business was closed for two weeks. The benefits have far outweighed any lost business or progress. 💡 The staff’s time off was equally as beneficial as having time for family, especially at that time of the year can be invaluable. BEST MOMENTS 3:04 - 💬 ‘For me, taking some serious time off was important because, with Covid, I’ve not been able to go home and see my family very much. I live in Sweden, and my family and long-term friends all live in the UK.’ 10:45 - 💬 ‘What it did for us as a business when the whole team took time off for two weeks during the holiday season, the benefits far outweighed any negative impact on the progression of planning or strategy or closing deals. ’ 14:15 - 💬 “Imagine working, but your mind is on your family. It’s hard to focus. Enduring and being unable to concentrate on your work and forcing yourself to go to work is definitely not a dream job.” – said one of Steve’s VAs. 15:23 - 💬 “One of our company values is that we are a team, and we look out for each other and our family, health and happiness. Knowing that Steve really stands by these values and does not just print them out makes me think so highly of him and the company.” – said one of Steve’s VAs. 15:46 - 💬 “I feel valued. Being able to take time off allowed me to recharge and regroup. In my previous company, employees were rarely allowed to take time off, so this is a benefit that I really appreciate.” – said one of Steve’s VAs. VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 16 Nov 2023 | SYS 147: Sleep Your Way to Business Success and Improved Productivity - Interview with Riley Jarvis, Founder of The Sleep Consultant | 00:29:37 | |
🎙 In this episode of Systemize Your Success, host Dr. Steve Day interviews Riley Jarvis, the CEO and founder of The Sleep Consultant. They delve into the importance of improving sleep for entrepreneurs and the benefits it can have on their performance and overall well-being. Riley shares his expertise on how to optimize sleep, including tips such as creating a sleep-friendly environment, reducing exposure to blue light, and aligning sleep patterns with individual chronobiology. They discuss the impact of sleep on hormones, brain function, and physical recovery, emphasizing the need to prioritize sleep for long-term success.
KEY TAKEAWAYS 💡 Improving sleep can have a significant impact on an entrepreneur's performance and overall well-being. It can help reduce stress and anxiety, improve focus and productivity, and enhance physical and mental health. 💡 The quality of sleep is important, not just the quantity. Deep sleep and REM sleep are crucial for restoring the body and mind, respectively. Lack of sleep can lead to increased inflammation, impaired cognitive function, and higher risk of diseases like Alzheimer's. 💡 Simple lifestyle changes can greatly improve sleep quality. These include sleeping in a cool environment, reducing exposure to blue light before bed, avoiding heavy meals and caffeine close to bedtime, and establishing a consistent morning routine that includes exposure to natural light. 💡 Understanding your chronobiology (whether you are a morning person or a night owl) can help optimize your sleep schedule. Matching your environment and daily habits to your genetic predisposition can lead to better sleep and overall performance. 💡 Tracking and monitoring sleep using devices like sleep trackers can provide valuable insights and help identify patterns and areas for improvement. By measuring and analyzing sleep data, individuals can make informed adjustments to their sleep habits and optimize their sleep for better health and success. BEST MOMENTS 1:12 - 💬 ‘"So my name is Riley Jarvis, like you said, founder of The Sleep Consultant. And I primarily help a lot of entrepreneurs sleep better in order to improve their performance, whether they're feeling like a two out of 10, and they really have some work to do, or they're feeling like an eight out of 10, and they're looking to just optimize." 3:04 - 💬 "When you start to do it, and track this stuff, you can see how apparent it is." 4:48 - 💬 "We improve their sleep and now their sales call starts improving because it's not the words you say, it's everything in between and how you're reading people and everything else." 10:56 - 💬 "We usually see sleep as a liability." 27:40 💬 "Success to me is, I used to be a chaser, trying to work 14, 16 hours a day, and I thought that was the way, and I realized it wasn't. And I realized... It's all about efficiency and focusing also on the internal machinery. Then you'll just live a more external reality that is just more effortless and you can get more output for the same amount of time." TIMESTAMPED OVERVIEW 03:05 Deep work boosts productivity, but disrupts sleep. Need tips to balance both for the ADHD brain. Importance of sleep in the immune system. Why care? 04:37 Sleep impacts hormones, brain, emotions, relationships, sales. 07:38 Light exposure controls sleep and hormones. 11:24 Deep sleep and REM sleep are important. Sleep cycles include both types. 16:43 Test your genetics to optimize productivity. 17:25 Match genetics to the environment for improved sleep. 20:46 Optimal deep sleep before 9 pm. 26:40 Success means balance across health, wealth, and relationships. 27:45 Health experts, geneticists, and fascinating entrepreneurs mentioned. VALUABLE RESOURCES
GUEST RESOURCES ► https://www.linkedin.com/in/rileyjarvis/
ABOUT THE HOST Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 09 Feb 2023 | SYS 107: Team Building Activities for your Remote Team - With Georges Verdis | 00:23:28 | |
🎙 In this episode, Steve interviews one of his clients, London Estate Agent Georges Verdis, who has reduced his workweek of 50-plus hours to approximately 10 hours, leaving him more time to spend with his friends and family. As a true example of how to Systemize Your Success, Georges operates his remote team to facilitate his newfound freedom and is here to talk to Steve about creating bonding and celebratory experiences for your team that can make all the difference to their working dynamic. KEY TAKEAWAYS 💡 Once a month, Georges had the whole office team get together and celebrate outside of the office, but this could not include the remote team. And so he had to rectify this. 💡 Georges's office and remote team cook simultaneously through a video call as one of their team building. 💡 Team building outside working hours allows teams to share their more frivolous side and become more familiar with each other's personalities, an aspect of working so often lost with remote operations. 💡 The zoom calls socials in Georges’ team expanded to game nights such as charades, pub quizzes, and cashflow, further revealing people's personalities and business strategies. 💡 If you have groups in the exact location, you can set up several cameras in the group room to capture the atmosphere and interaction of the event more effectively. BEST MOMENTS 2:00 - 💬 ‘I love what you try and do to make your office and remote team into one team. It’s not 'The Remote staff' and 'The Office team'. You put a huge amount of thought and effort into how you can make that team get together as one.’ – Steve 6:54 - 💬 ‘It can be possible to share a moment as a team where we all cook the same dish, get on with it, and do it. When we finished cooking, we literally ate, all of us, at the same time over zoom and commenting about the highs and the lows of the cooking class.’ - Georges 9:23 - 💬 ‘Your virtual team, especially if they share the same language, the same culture, the same tradition, have those get together without your knowledge, not that there's anything wrong with it, but I think it's more important to be immersive and all enjoy and see each other's culture.’ - Georges 14:50 - 💬 ‘In the book called Business Made Simple by Donald Miller, he talks about how to become so valuable to your employer that they're forced to give you a pay rise. And again, some people might be scared about that, but I'm not now! If you can prove to me that you are adding value to my company, why wouldn't I pay you more?’ – Steve 15:08 - 💬 ‘If you can show your team that you care enough about them to invest in their financial security in the future, it's just showing caring and empathy for your staff and their well-being, they will love you for it.’ – Steve GUEST RESOURCES Website: https://www.london-executive.co.uk VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 12 Jul 2023 | SYS 129: How to Run a Physical Business Remotely: Insights from a Sailor Entrepreneur - Interview with Pantelis Zirinis, CEO of It's All Greek To Me | 00:43:44 | |
🎙 Pantelis Zirinis is the ultimate remote businessman. He spends most of his time sailing the oceans while maintaining a busy entrepreneurial lifestyle as CEO of It’s All Greek To Me, a restaurant and souvlaki bar serving authentic Greek food in Paddington, London. KEY TAKEAWAYS BEST MOMENTS GUEST RESOURCES VALUABLE RESOURCES ABOUT THE HOST | |||
| 02 Mar 2023 | SYS 110: Step Beyond Your Expertise and Build A Better Business – An Inspiring Interview with William Buist, Author of Intentional Mastery | 00:42:41 | |
🎙 Steve interviews William Buist, speaker, business mentor and author of “Intentional Mastery: Step Beyond Your Expertise and Build a Better Business”. He is a keen photographer, walker and skier. William enables business owners to become the masters of their markets, operate more effectively, and stand out from all their competitors. William has been running his business for 20 years. He has a lot of insight into finding the right clients for your business and effectively utilising your skill as a business owner and leader. Steve and William talk about his journey through the business world and into mentoring, becoming a true master of your field, what process he takes to guide people, and what he feels is the true meaning of success. KEY TAKEAWAYS 💡 William helps practitioners in their businesses take that extra step and become real masters in their field. 💡 Masters draw insight from all aspects of their life. These aspects reveal different perspectives, and William explores the history of his clients to get to know all their skills and motivations. 💡 Identify your skills and passion and concentrate on those. For tasks where your skills are not focused, try to identify those whose core skills speak to those areas and utilise them. 💡 Be sure that your priorities are correct. Ensure you don’t have tunnel vision in areas that result in ignoring others. 💡 When encountering a problem, search your experience for a similar problem to extrapolate from. Identify someone that you can consult effectively for a different perspective. 💡 Practitioner to an expert is about doing the work and seeing how the work operates in different environments and contexts. Expert to Master is about appreciating everything you have and seeing how all your knowledge and experience fit together. BEST MOMENTS 2:44 - 💬’ The difference between an expert and a master is that the masters appreciate the extent of their knowledge across everything they do. They know how to pass that on as well to other people. They’ve made the unconscious competence conscious again so they can pass it on, and that’s part of what leaving a legacy is all about as well.’ – William 03:51 - 💬 ‘All the hard work we put in as business owners is worth nothing the day we die or quit our business unless you've managed to find a way to pass on that knowledge for your legacy to continue without you and to continue to grow without you as well.’ – Steve 10:48 - 💬 ‘I think the mindset shift comes when people say this is not my core skill and I should have somebody for whom it is their core skill to do it and finding a way to make that happen.’ – William 13:08 - 💬 ‘Our time as business owners are more valuable than I think we realise for many years, and the mindset of "It will only take me 10 minutes!" is the complete killer of productivity.’ – Steve 37:24 - 💬 ‘Success in life is about being content that you are doing your best to help others be the best they can. It’s not about seeking happiness and great moments with medals and all the rest of it. It’s about that sense of contentment when you get good feedback for doing the best that you can for the people you work with.’ – William GUEST RESOURCES Website: https://williambuist.com LinkedIn: https://www.linkedin.com/in/wbuist/ Email: William@williambuist.com This is a quick audit of your current business situation, and those who complete it will receive a detailed report with suggestions for immediate improvement actions: https://Audit.williambuist.com VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 30 Nov 2023 | SYS 149: When I Stopped Micromanaging, It Was This System That Made My Team Even More Productive | 00:16:12 | |
🎙 Steve discusses the challenge of projects not progressing without his involvement and the frustration of having to micromanage and spoon-feed his team. He shares a personal experience where a project stagnated because he didn't provide clear direction and a formalized plan. Steve emphasizes the importance of creating a vision board for projects, aligning them with company goals, and outlining the desired outcome. By empowering the team to push back and ask for the necessary information, projects can progress independently, saving time and resources. Steve highlights the value of proper planning and systemizing project implementation to avoid stagnation and ensure successful outcomes.
KEY TAKEAWAYS 💡 Planning is crucial for project success: Steve emphasizes the importance of creating a formal vision board and planning out projects before delegating tasks. This helps ensure clear direction and alignment with company goals. 💡 Empower your team to push back: Steve encourages team members to ask for the information and resources they need before starting a project. This helps avoid confusion and misalignment, allowing projects to progress more smoothly. 💡 Avoid stagnation and wasted resources: Without proper planning and clear direction, projects can stagnate and become a drain on resources. By implementing a structured system and empowering the team, projects can be completed more efficiently and effectively. 💡 Replicate successful processes: Steve highlights the value of creating a system for project implementation that can be replicated for future celebrations or milestones. This allows for continuous improvement and efficiency in future projects. 💡 Avoid demotivating your team: Failing to see projects through to completion can be demotivating for team members. By providing clear direction, resources, and support, team members feel valued, and their work is not wasted. This leads to increased motivation and productivity.
BEST MOMENTS 7:36 - 💬 "By putting a little bit of time upfront in planning the project, it means people can progress without your involvement." 8:26 - 💬 The staff member's responsibility is to ensure that they have everything they need to do great work. And if they don't, they have to go back and ask for that before they crack on with stuff." 9:17 - 💬 "If you've got stuff in your business and you're getting frustrated that your team isn't just getting on with stuff...you need to empower your team to push back on you to give them the information they need to crack on without your involvement." 13:06 - 💬 "Very rarely in business are there things that are totally one-off...the main structure behind the entire celebration process will ultimately be the same." 14:28💬 "The one thing they hate more than anything is the most demotivating thing they do...when they start a project, they get a certain amount of the way in, they put time and effort and energy into it. And then we don't do anything with that work."
TIMESTAMPED OVERVIEW: [02:06] Projects stagnated and need vision boards for progress. [06:10] Project planning is complete; small tasks remain. [09:49] Structure and planning are essential for success. [10:59] The ADHD brain generates constant ideas for projects. Plan first, delegate later, and avoid resource limitations. Promotional podcast celebrates milestones across platforms. [14:05] Failure to complete projects is demoralizing.
VALUABLE RESOURCES Facebook Group: Facebook.com/SystemsAndOutsourcing/ Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ Instagram: Instagram.com/SystemsAndOutsourcing YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve's been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don't know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 19 Apr 2023 | SYS 117: Revolutionize Your Client Comms: Top Reasons to Get a WhatsApp Business Account | 00:16:40 | |
🎙 In this episode, Steve explains why you should use a WhatsApp Business Account, what you need to know, and what mistakes to avoid when you get started. Many people use personal WhatsApp accounts and miss out on the advantages of WhatsApp Business. KEY TAKEAWAYS 💡 Using your personal WhatsApp account for business can get confusing and messy and appear unprofessional. 💡 To avoid sharing your personal phone number, create a new virtual number to set up your WhatsApp Business. This virtual number will not be tied up to a specific device. 💡 WhatsApp Business can be plugged into other apps such as Facebook, LinkedIn or websites, and you can then receive messages from these platforms. 💡 Keeping a separate WhatsApp Business allows you to delegate business communications without granting access to any personal WhatsApp files or information. BEST MOMENTS 02:15 - 💬 ‘One of the key things for me why using WhatsApp Business is a good idea is the separation of work and personal life and being able to switch one or the other (WhatsApp Personal and WhatsApp Business) off at will.’ 07:31 - 💬 ‘Another advantage of WhatsApp Business over WhatsApp Personal is the ability to link it to multiple devices simultaneously without the need for your main account to be logged in.’ 10:06 - 💬 ‘Nowadays, you can get a virtual number much cheaper than getting a SIM deal from a mobile phone network provider. A company like Twilio is the one that I know that you can do this with.’ 13:36 - 💬 ‘Setting up WhatsApp Business is super easy. It's free to do as long as you have a second number. Setting up a second number costs peanuts, and it's super easy to do using virtual things like Twilio.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 06 Jun 2024 | SYS 176: The Art of Closing Deals: Secrets to Success with Selling - Interview with Matthew Elwell, Author of Open with a Close | 00:39:30 | |
🎙 Discover the art of closing deals in this insightful conversation between Steve Day and Matthew Elwell, the director of the Elite Closing Academy. Matt, a sales trainer and coach, shares his expertise in transforming the sales process and helping business owners achieve quick wins and growth. The episode also discusses the importance of generating leads through marketing and converting them into sales-qualified leads through human interaction. Overall, the episode provides valuable insights and practical strategies for improving sales processes and achieving business success.
KEY TAKEAWAYS 💡 Focus on Generating Opportunities: Invest time and energy in generating opportunities through marketing. Then, follow up with human interaction to convert leads into sales-qualified leads. 💡 Start with the End in Mind: When engaging with potential clients, focus on understanding their desired results before diving into the details of your product or service. 💡 Utilize Written Proposals: Create written proposals to simplify complex information, stimulate conversation, and provide potential clients with a professional and structured experience. 💡 Professionalism and Consistency: Professional, consistent, and exceeding expectations in your sales process can significantly impact the buying experience and increase conversion rates. 💡 Define Success Across Multiple Areas: Success is not just about business achievements but also about being a loving individual, serving others, contributing to nature, teaching, and maintaining strong relationships with family.
BEST MOMENTS 09:08 - 💬 “A lead is a human being. A business is a person. Businesses have groups of people in it. And I think never lose sight of that because behind the lead is a person that has feelings that might be having a bad time in their life, in their business. And you're serving overcome that problem or challenge or pain.” - Matthew Elwell 32:37 - 💬 “Being confident, structured, focused, organised, all of these things should not be underestimated in professional salespeople.” - Matthew Elwell 36:20 - 💬 “You are meant to be easy to buy from. And I think for anybody listening to this, it's just worth asking yourself for a moment- if you were going to buy from yourself right now, what would the experience be like? And as it is now, what kind of process do you have in place? Because hope's not a strategy. Winging it is not a strategy.” - Matthew Elwell
TIMESTAMPED OVERVIEW 00:00 Grateful for the book that changed my perspective. 07:16 Training session emphasised maximising client outreach efficiency. 10:09 Evaluate existing email recipients before seeking new opportunities. 11:59 Don't miss out on business opportunities. 16:51 Understand client vision before explaining complexities. 20:43 Written proposals are like a good restaurant. 22:34 Simplify complex bathroom design proposal for discussion. 31:45 Professional salespeople improve buyer communication and attractiveness. 34:33 Emphasizing professionalism, consistency, and exceeding expectations leads to success. 36:33 Be easy to buy from. Create processes.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES Website: http://www.eliteclosingacademy.com Facebook: https://www.facebook.com/groups/eliteclosingacademy Instagram: https://www.instagram.com/mattelitecloser Open With A Close - THE TWELVE POINT GUIDE TO CLOSING MORE SALES: https://eliteclosingacademy.com/owac
ABOUT THE GUEST Matt Elwell, Director of the Elite Closing Academy, Sales Trainer & Coach, Author of ‘Open With A Close’ and Public Speaker. Matt is currently on a mission to change how the world sells. To help business owners get quick wins, gain more clients and grow their businesses. He has 22 years of experience as an entrepreneurial business owner. His sales career has ranged from cold-calling to successfully negotiating multi-six/seven-figure contracts in the UK and America. In 2017, Matt turned his attention to sharing his understanding of sales and human psychology to help people sell effortlessly with integrity by following a human-to-human communication process. This framework is now helping business owners dramatically grow their businesses in 19 different countries worldwide, from start-ups to multi-six—and seven-figure businesses and everything in between! In August 2018, Matt co-founded the Elite Closing Academy with Nick James, which has since grown from zero to a seven-figure business.
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 09 Aug 2023 | SYS 133: Exponentially Growth by Removing Yourself: Crafting a Personal Systemisation Plan For Success | 00:16:13 | |
🎙 Steve begins his series by taking you through the methods he has developed over the past 20 years in systemising his businesses by explaining the nature of a Unified Operations System and how you can make a plan to drive your business toward success while freeing your own time. KEY TAKEAWAYS BEST MOMENTS VALUABLE RESOURCES ABOUT THE HOST | |||
| 14 Dec 2023 | SYS 151 : The Strategic Delegation Playbook - Crystal Clear Policies - Structured Meetings and Collaborative Frameworks, The Ultimate FD Interview with Josh Keegan | 00:56:32 | |
🎙 Steve shares his insights on working with virtual teams and the power of effective delegation. He discusses the common misconceptions about virtual assistants and highlights the potential for remote teams to take on more prominent roles within a business. Steve also shares success stories from his clients who have built high-performing virtual teams, emphasising the financial benefits and increased scalability that come with leveraging remote talent. He provides practical strategies for building a cohesive team culture, including daily check-ins, company meetings, and social activities.
KEY TAKEAWAYS 💡 Virtual assistants can have a wide range of capabilities and can take on roles beyond just administrative tasks. It's essential to give them proper titles and responsibilities that align with their skills and expertise. 💡 Building a remote team culture is essential for effective collaboration and success. Daily check-ins, company meetings, and departmental meetings can help create a sense of unity and shared purpose among team members. 💡 Effective delegation requires clear instructions and expectations. Using tools like Loom to record instructions and creating a structured task board in a task management app (such as Asana) can help ensure that tasks are delegated properly and that everyone is on the same page. 💡 When delegating to virtual team members, it's essential to be aware of cultural differences and communication styles. Some cultures may tend to be agreeable and not push back, so it's important to encourage open communication and empower team members to ask questions and provide feedback. 💡 Training and onboarding new team members should involve a combination of documentation, systems, and personal guidance. Providing access to existing resources and systems, as well as spending time with new team members to observe their work and provide feedback, can help them quickly reach a high standard of performance.
BEST MOMENTS 01:51 - 💬 “Just because someone lives in a different country doesn't mean they're any different from anybody else.” - Steve Day 02:59 - 💬 “The roles that people that work virtually now for myself, also our clients, they have far outgrown any concept of what a virtual assistant could or couldn't do.” - Steve Day 07:06 - 💬 “Leveraging those benefits and understanding how to get the best out of those remote teams is the key to that success.” - Steve Day 28:40 - 💬 “Delegation for your own sanity, for that person's ability to work effectively without having to procrastinate and think, what do I do next? It happens on a task board.” - Steve Day 35:31 - 💬 “The Project Vision Board is about communicating your vision for the project, funnily enough. But it's sort of like, not sort of like, it is a really structured method for getting out of your head.” - Steve Day
TIMESTAMPED OVERVIEW 02:28 Virtual staff are like full-fledged managers. 05:18 Lettings, management, sales, marketing - one team. 07:41 Lower costs, virtual work, increased profit. 10:06 Flexible work environment reduces the need for offices. 15:39 Values drive company culture and employee alignment. 17:56 Creating company culture, getting everyone aligned. Zoom fatigue, effective delegation, feedback. 22:48 Using videos to delegate tasks efficiently and effectively. 24:58 Delegate tasks, demonstrate, check, and improve work. 29:42 Delegate tasks efficiently using email and voice. 33:11 "Empowering book: It's Okay to Manage Your Boss" 34:53 Creating a project vision board for new ideas and concepts- communicates vision, aligns with targets, benefits stakeholders, overcomes challenges, and ensures resources are available. 38:12 Standard onboarding guides promote practical task management. 43:29 Scheduled meetings using task board management. Saves time. 46:11 Middleman slows down the channel, and the unified inbox saves time. 48:07 Unified inbox board receives urgent podcast message. 51:01 Keep personal and business WhatsApp groups separate. 54:25 Valuable content, game changer, thank you. Follow for updates.
VALUABLE RESOURCES Steve Day Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 Josh Keegan The Ultimate FD Podcast: https://www.ultimatefd.co.uk/podcast
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 06 Jul 2023 | SYS 128: Create a Culture of Continual Improvement: The 8 Elements of the Task Board Management System | 00:23:30 | |
🎙 Steve explains how you can achieve much-improved organisation, visibility and control over your business using a Task Management System correctly. How can we empower our team to consistently maintain and improve their tasks and create a culture of continual improvement using systemisation? KEY TAKEAWAYS BEST MOMENTS VALUABLE RESOURCES ABOUT THE HOST | |||
| 22 Dec 2022 | SYS 100: The Hidden Value of Staff Time Tracking | 00:11:01 | |
🎙 Following the previous episode on time tracking (Episode #092), Steve refers to real-life examples of tracking staff's time to demonstrate the advantages of doing this and responds to an online troll who was tempted out from under their internet bridge. Far from being a bind to your staff, time tracking is an efficient way of freeing their time from low-value tasks to more exciting and lucrative jobs which make you more money and keep them happier in your employment. KEY TAKEAWAYS 💡 Steve’s new and very first troll on TikTok believed that time tracking was about companies saving money. Apart from the standard trolling swears and insults, Steve agrees! Time tracking is all about saving money, but not quite in the way Mr Troll means. 💡 By tracking individual tasks, you can identify those that take time to complete and remove any work block. This can free up your staff from hours of unnecessary low-value tasks and save time and money. 💡 If you do not track time and have basic timesheets, you will never know where improvements are needed or tasks that could be streamlined along the process. 💡Tracking targets are beneficial, but targets can only be reached with the information that time tracking can provide. BEST MOMENTS 1:42 - 💬 ‘I have saved hours and, therefore, money not only in the wages that I’m paying my staff but also in the opportunity costs of them not doing higher value work because they’re spending too long on tasks that were assigned to them.’ 4:46 - 💬 ‘I’ve saved hours of my staff's working week each week, and I can use that time and apply her brain and skills to another part of the business.’ 07:13 - 💬 ‘Knowing how to increase the efficiency of someone's work, to increase their productivity, to streamline our processes, I believe strongly, that can only happen if you know how long things are taking.’ 7:29 - 💬 ‘Tracking time is also important for workload balance.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 09 Mar 2023 | SYS 111: How to Create Strong Passwords and Expert Hacks for Keeping You Safe Online (when working with a team) | 00:17:21 | |
🎙 If you have sites, data and software that you need to protect, then it is crucial to have strong passwords to circumvent modern decryption and hacking software and prevent anyone from guessing your password. In this episode, Steve will explain why you need to perfect your passwords and how to do it and pass on some practical and simple advice on password creation. KEY TAKEAWAYS 💡 Remembering multiple passwords for various apps and sites can be a nightmare; writing and listing all of them down is tempting. Do not do this!! 💡 Do not use the same password for all your sites because your entire system can be accessed if one is compromised. 💡 Browser password vaults seem like a good idea but are not shareable to staff, browser-specific, and often only accessible on one device. 💡 Use an app like LastPass or Bitwarden to consolidate your passwords and share access with staff securely. 💡 Most password-sharing apps have a password generation tool allowing you to select the length and what characters you use to fit the requirements of the gateway. The app will save that autogenerated password, so you don’t have to remember it. 💡 The one password that you have to remember is the master password for the password-sharing app. Remember, you lose access to all your passwords if you lose this password. Think of a phrase for length and complexity with numbers or characters added. 💡 Try using the first letter in a long sentence to create a memorable password. This way, the password is complex enough, especially if you add capitals, numbers and symbols. 💡 Change your passwords regularly because it is always possible for staff to view a password as it is entered. BEST MOMENTS 02:04 - 💬 ‘Remembering a multitude of passwords for the hundreds of different apps you have is an absolute nightmare!’ 4:09 - 💬 ‘You can leverage using LastPass and Bitwarden not only for the convenience and the security for sharing stuff across the internet and working with a team but also to have brilliant, unique passwords for every single one of your sites.’ 11:07 - 💬 ‘I encourage you to use a password-sharing app and use the password generator to create unique, completely random passwords for every site in your business and change those regularly.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 03 May 2023 | SYS 119: Streamlining Video Editing: Our Experience Using an AI Video Editing App for Short Clips | 00:14:23 | |
🎙 Steve shares his experience using an AI video editing app to repurpose his long-form podcast videos on Instagram, TikTok, Reels and other social media. Find out how Vidyo.ai fared when maximising the use of recorded media to create short clips. KEY TAKEAWAYS 💡 It has traditionally taken quite a lot of manual editing time to chop up a long video into usable short clips. 💡 Short clips are required for apps like TikTok and Reels as the run time permitted is curtailed to short 1 to 2-minute videos. 💡 Currently, Steve uses Descript, an all-in-one video and podcast editing app that allows video editing via transcribed and edited text. 💡 Using Vidyo.ai, Steve and his team learned that it cuts out individual talking points from a long-form video which can't be used as stand-alone short clips. 💡 With a large amount of uploading and downloading required, plus the time to quality control the clips, Vidyo.ai did not provide a time or quality benefit over Descript. 💡 The key lesson learned is that as a business owner, do not waste time testing new apps and processes yourself. Instead, delegate the testing to the staff member responsible for that task. BEST MOMENTS 1:43 - 💬 ‘We looked at Vidyo.ai as an alternative to hopefully speed up the whole process of editing and creating short clips and use artificial intelligence to do all the hard work for us.’ 05:59 - 💬 ‘Vidyo.ai produced stuff that was possibly useable, but it wasn't really at the standard we want it to be.’ 09:58 - 💬 ‘If you're going to test new apps, don't waste your time. If this is to improve an existing process, get the person currently doing it to do the testing for you and get them to come back to you and provide feedback with a report. In that way, you're not wasting your time trying out an app you may never use.’ 11:37 - 💬 ‘Don't get sucked in by all the hype about all the AI stuff. I'm not saying there's no place for AI apps doing amazing things, and we're using it now to help us to craft blog posts based on our episodes. So we're using it cleverly to save huge amounts of time and reduce our costs.’ 12:03 - 💬 ‘Don't think that every AI app will solve every problem; be sure you test things before spending time and money into rolling them out.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 22 Aug 2024 | SYS 187: Leveraging Cultural Diversity: Proven Strategies for Effective Outsourcing - Interview with Andy Hilliard, CEO of Accelerance and Author of Synergea | 00:45:31 | |
🎙 In this episode, Dr. Steve Day discusses strategies for effective outsourcing with special guest Andy Hilliard, the CEO of Accelerance. Andy shares his journey from joining the Peace Corps to becoming an expert in finding talent for globally distributed software engineering teams.
They explore the importance of leveraging apps, virtual assistants, and automation tools to scale businesses. Andy also emphasizes the value of cultural understanding in outsourcing and the benefits of working with a global workforce.
The conversation also touches on Andy's books, including “Synergea,” which provide insights into the evolution of outsourcing and the future of remote work. Additionally, Andy highlights the significance of building relationships, empowering individuals, and embracing cultural differences for success in a distributed work environment. KEY TAKEAWAYS 💡 Andy Hilliard's book “Synergea” discusses the evolution of outsourcing, specifically software outsourcing. It targets individuals like directors of engineering, chief technology officers, chief product officers, chief financial officers, chief operating officers, and CEOs. 💡 Success for Andy Hilliard means being a role model for his three children and someone they can depend on, standing for principles, and trying to make the world a better place in his own small way through his business endeavours. 💡 Andy emphasises the importance of investing time and energy to learn, appreciate, and demonstrate cultural understanding and sensitivity when working with distributed talent, as building trust and openness leads to better communication and relationships. 💡 Leveraging a global talent pool for software development offers cost advantages. It also provides access to hyper-specialized talent. Additionally, it creates opportunities for personal growth and learning. Collaboration with individuals from different cultures and backgrounds enhances these benefits. BEST MOMENTS 18:38 - 💬 “You must invest time and energy to learn, appreciate, and demonstrate. Even in our due diligence phases, our customers will come either with us, or we will guide them to spend time with prospective partners to break bread, to spend days together.” - Andy Hilliard 24:56 - 💬 “The world is not shining just on you and will give you that thing. And if you think you're so delusional that you're the chosen one and you're going to do something that no one else is doing and get that win, then good luck with that.” - Andy Hilliard 35:02 - 💬 “The United States produces 60% of the digital output, the software development output in the world. However, the United States only has 15% of the world's developers. So right there, there's a disconnected and imbalance of the available talent and the demand for talent.” - Andy Hilliard 37:05 - 💬 “Anything good is worth working for, right? And if you want to differentiate yourself and have better talent, and if you can systematise that talent, if you can create an ecosystem that is empowered, that is accountable, that is appreciative, that is gaining here, here's another aspect we really didn't talk about.” - Andy Hilliard 42:19 - 💬 “Success means to me to be someone they could look at as not an icon, but a good direction for them as humans, as young adults growing up and evolving, and someone who tries hard and means well.” - Andy Hilliard TIMESTAMPED OVERVIEW 00:00 Reflecting on life, seeking motivation in travel. 05:36 Cognizant externalised, developed global software, and expanded reach. 09:55 Contributed to "Software Without Borders," a valuable concept. 11:39 Global software development partnerships and cultivating relationships. 15:43 Commit to learn, show appreciation, and embed culturally. 20:42 Remote work depends on effective collaboration tools. 27:48 Fostering individual strengths boosts team productivity. 31:30 Remote work revolutionises software engineering practices. 35:02 US produces 60% digital output with 15% developers. 36:32 Efficiency in talent management is rewarding. 42:14 Success to me is being a good role model for my kids and making a positive impact. 43:32 Striving to be respected and make an impact. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://www.accelerance.com/ Andy's Books: https://www.accelerance.com/andy-hilliard-author Email: andy@accelerance.com LinkedIn: https://www.linkedin.com/in/andyhilliard/ Instagram: https://www.instagram.com/andyhilliard/ Twitter: https://twitter.com/andyhilliard ABOUT THE GUEST At age 26, Andy Hilliard had a quarter-life crisis that changed the trajectory of his life. To find himself, Andy joined the Peace Corps in 1988. On assignment in Costa Rica, he fell in love with the culture—and the woman who became his wife. The experience led Andy to dedicate himself to enriching businesses and individuals through valuable cultural exchange.
As CEO of Accelerance, Andy helps companies find the talent they need to scale high-performing, globally distributed software engineering and product development teams.
Andy and Accelerance travel the world, assessing and certifying development partners with a proprietary matching system so clients can confidently connect with the top 1% of outsourcing partners worldwide. The Accelerance team also helps clients optimise their outsourcing partner relationships through mutual understanding, communication, and effective management.
Previously, Andy founded the groundbreaking nearshore software development services company, Isthmus Costa Rica. During its formative years, he began his global software services career as a Division Manager at Cognizant Technology Solutions.
Andy currently lives in Kenwood, California, but has visited more than 60 countries. He holds an MBA in International Business, Finance, and Marketing from the Kellogg School of Management at Northwestern. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 12 Sep 2024 | SYS 190: Mindset Matters: What I Learned about Success and Systems from a Six-Week Sabbatical | 00:25:22 | |
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his experience taking a long break from work. He explains the importance of systemising business operations to achieve freedom for business owners.
Steve discusses the challenges he faced and the strategies he used to prepare for his time off. He highlights the key factors that allowed him to relax and enjoy his holiday without worrying about his business.
Additionally, Steve emphasises the importance of having the right clients, documenting core business activities, and building a cash reserve. He also talks about establishing clear communication channels for emergencies.
Through his journey, Steve highlights the benefits of systemisation, enabling entrepreneurs to step away while maintaining business continuity. KEY TAKEAWAYS 💡 Focus on building systems. Documenting core business activities is crucial for allowing others to manage tasks in your absence. 💡 Choose the right clients. Working with clients who respect your boundaries and understand the need for time off is essential for a healthy work-life balance. 💡 Plan ahead. Communicate with your team and clients about your time off, block calendars, and ensure everything is documented well in advance. 💡 Establish clear communication channels. Set up specific emergency channels to avoid getting dragged back into work during your time off. 💡 Build a cash reserve. Setting aside profits to build a cash reserve can provide financial security during periods of reduced sales activity. BEST MOMENTS 00:25 - 💬 “The wins are often the opposite almost. What they've managed to achieve outside of work is that they've found freedom through systemising what they do, employing great people, and creating a lifestyle through being purposeful about their work.” 05:59 - 💬 “It's okay if I have a lay-in. I can feel groggy in the mornings, and I can just hang out with the kids and do nothing. I don't need to be doing stuff.” 08:11 - 💬 “This is why I started my business rather than working in the hospital, why I quit my job as a doctor. To be able to choose when I genuinely take time off, to be able to live wherever I want and to be able to then be present for my family in these informative years where my kids are growing up.” 20:17 - 💬 “Planning ahead, in summary, planning ahead. So communicating with your team about what's expected while you're away, making sure it's clear what meetings are going to happen and which meetings aren't going to happen.” TIMESTAMPED OVERVIEW 00:00 Entrepreneur reflects on taking time off work. 07:00 Engaging transition led to a fulfilling summer. 08:54 Planning meetings, supporting staff, and managing change effectively. 12:45 Meticulously documenting processes streamlines workflow and aids delegation. 15:45 Self-sufficiency and financial preparedness bring peace. 20:55 Documentation and support systems bring stress relief. 22:13 Achieved work freedom, now enjoys stress-free vacation. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 02 May 2024 | SYS 171: Staff Time Tracking Revisited: New Benefits and Positive Impacts Unveiled | 00:24:25 | |
🎙 Time tracking and its importance in business operations are discussed in this episode. Dr. Steve Day shares update on their time tracking policies, including the use of new apps and tools such as ManicTime, particularly focusing on the implementation of screenshot tracking. Steve explains the reasons behind this shift, citing both negative instances of time manipulation and the positive impact on productivity and efficiency. The episode also delves into the importance of transparent communication with employees about the purpose and benefits of time tracking to maintain trust and productivity within the team.
KEY TAKEAWAYS 💡 Time tracking can be a valuable tool for businesses to optimise efficiency, productivity, and workload delegation. 💡 Implementing time-tracking software with screenshot capabilities can provide valuable evidence in case of disciplinary issues or security concerns. 💡 It is important to communicate openly with employees about the reasons for implementing time tracking and how it benefits both the company and the individual. 💡 Using time-tracking software can help identify areas for improvement, optimise processes, and increase overall productivity. 💡 Transparency and clear communication about the purpose of time tracking can help build trust and improve relationships within the team.
BEST MOMENTS 00:18 - 💬 “There has been a slight shift in my thinking around tracking time.” 06:13 - 💬 “This was a game changer for me, I could now go back to an entire day, an entire week’s worth of work and pretty accurately to the minute track exactly what I’d been doing.” 17:18 - 💬 “If somebody is honest, if somebody would track their time honestly anyway, if they have no intention of dragging things out, they're going to work hard, they're going to be productive, they're going to get work done in the time that they're being paid to work.”
TIMESTAMPED OVERVIEW 00:00 Podcast discusses updated time tracking policies. 03:09 Negative incident of a staff member manipulating timekeeping. 08:34 Tracks time and activities across all devices. 09:35 Track time and optimise tasks for efficiency. 13:12 Reviewing tasks, building trust, and eliminating distrust. 17:47 Measure productivity and improve it with tracking. 20:14 Employee exodus following company software deployment.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 04 Oct 2023 | SYS 141: Leading a Global Team and Understanding Different Cultures - Interview with George Verdis, London Executive | 01:19:19 | |
🎙 Steve is joined by Georges Verdis and his operations manager, Grace, based in the Philippines. Georges shares his experience of transitioning from a purely UK-based team to incorporating remote workers from the Philippines. With the help of Steve, Georges successfully systemized his team and hired Grace as his replacement office manager. The episode explores the reasons behind the success of working with overseas workers, including the high quality of work and the cultural values of loyalty and dedication.
KEY TAKEAWAYS
BEST MOMENTS VALUABLE RESOURCES
Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 10 May 2023 | SYS 120: Winning Marketing Strategies: How to Stand Out, Attract Customers and Grow Your Business - Interview with Chantal Cornelius, Founder of Appletree Marketing | 00:45:00 | |
🎙 Steve talks to author, CEO and Marketing Consultant Chantal Cornelius, who set up Appletree Marketing in 2000 and has helped hundreds of coaches, consultants and speakers grow their businesses. She has authored two books on marketing and business survival and is the Marketing Director and Vice President of the Professional Speaking Association (UK). She’s currently writing her third book about the emotions behind buying decisions. Steve and Chantal discuss her latest book, the emotional reasons why people buy, client matching, consistency and systemization. KEY TAKEAWAYS 💡 Chantal works with her clients to find out where they want to take their business to identify their marketing needs. 💡 If you have an emotional connection with a client, they are much more likely to buy from you. 💡 Appletree offer a very safe pair of hands with its clients ensuring a good match with shared values and intentions. 💡 Most people think they have to find new clients and miss the opportunity to do more work with their existing ones. 💡 What makes businesses successful around tactics is systemization and consistency. Ad hoc marketing does not work. 💡 Be consistent with the timing of your marketing and your message. BEST MOMENTS 3:05 - 💬 ‘I simplify Marketing for my clients. I don’t fill their heads with jargon and new-fangled widgets and gizmos. I explain it to them all in plain and simple language and hold their hands and walk them through it.’ – Chantal 13:15 - 💬 ‘The majority of my clients have been doing what they’ve been doing for quite some time. They are flipping good at what they do. So a lot of the marketing that we do is actually about building and maintaining their reputation.’ – Chantal 29:45 - 💬 ‘What makes a business successful around tactics is systemizing it and being consistent.’ – Chantal 33:59 - 💬 ‘When we started our Podcast Marketing, we only focused on one thing and, over time, started building it up. We're now producing blogs and posts from every episode on different Social Media channels and our website. We've done it consistently, and we're now in the top 3% of all podcasts globally, which I'm proud of!’ – Steve 35:40 - 💬 ‘I spent so many years and wasted hours trying to do a bit of everything. And having that strategy in place is best than none and then doing one thing consistently, it just allowed me to breathe and think about how to improve one thing rather than trying to improve 50 things which never works.’ – Steve GUEST RESOURCES Website: www.Appletreeuk.com LinkedIn: https://www.linkedin.com/in/chantalcornelius/ Email: chantal@appletreeuk.com Resources: https://appletreeuk.com/resources/videos/ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 23 Nov 2023 | SYS 148: On Systemizing, Scaling, and Selling: Creating A Lasting Culture of Success in Business - Interview with Joe Davies, Co-founder of Host So Simple | 00:56:39 | |
🎙 In this episode, Dr. Steve Day interviews Joe Davies, co-founder of 'Host So Simple', a short-term holiday let management company. Joe shares his journey of starting and growing his business, emphasising the importance of systemising service accommodation businesses. He discusses the challenges they faced, such as being overwhelmed with tasks and lacking structure, and how they overcame them by creating a comprehensive list of processes and hiring virtual assistants from the Philippines. Joe highlights the transformation of their business, from chaos to a well-organised and efficient operation, and the positive impact it had on their team and overall success. This episode offers valuable insights into the power of systemisation and the benefits of working with remote teams.
KEY TAKEAWAYS 💡 The importance of systemising your business: It's crucial to systemise your business to increase efficiency, productivity, and scalability. By creating processes and systems for every task, you can streamline operations and free up time for more strategic activities. 💡 The value of virtual assistants: There are endless benefits of hiring virtual assistants (VAs) from places like the Philippines. VAs can play a crucial role in handling tasks such as customer service, admin, and finance, allowing business owners to focus on higher-level responsibilities. Building a strong relationship with VAs and providing clear job descriptions and expectations can lead to successful outcomes. 💡 This gives them ownership, motivation, and a sense of purpose. By clearly defining their job titles and responsibilities, you can create a more efficient and productive team. 💡 The journey of systemisation: Systemising a business is a gradual process that requires consistent effort and dedication. Starting with a comprehensive list of processes and tasks, business owners can gradually work through them, delegating and systemising as they go. Over time, the balance shifts, and more processes become systemised, leading to increased efficiency and time savings. 💡 Building a strong team culture: In addition to systemisation, fostering a strong team culture is crucial for remote teams. Regular communication, team-building activities, and creating a sense of appreciation and trust can help remote workers feel connected and motivated. By creating a positive team culture, business owners can enhance performance and collaboration within their virtual teams.
BEST MOMENTS 1:01 - 💬 "I think it's just important to say what an honour it is to be on this show." - Joe Davies 9:21 - 💬 "We were lucky in the early days that we hired, as a lot of small business owners do, family and friends to help us." - Joe Davies 34:38 - 💬 "It's almost the opposite of compound interest where you get more and more time back that eventually the speed at which you can systemise these tasks becomes even faster." - Joe Davies 35:38 - 💬 "It's not just a dump of processes on their to-do list to say "do a video for all of these please", they know the importance." - Joe Davies 40:15 - 💬 "Once we did all the systems that were set, the next level is performance and how we can actually excel the team above just following the system and actually thinking with initiative." - Joe Davies
TIMESTAMPED OVERVIEW 02:35 Unknowing entrepreneur discovers desire for own business. 03:48 ID, badge led to new business success. 08:49 Managing a business with 100 clients is easier. Hiring family and friends helped initially. Getting advice and being humble was key. Had to start picking roles as the team grew. 12:49 Strange growth, wrong properties, wrong metric. Reflecting, repositioning, ultimatum. 15:18 Elevated standards led to defining our brand. 18:24 Book by Daniel Priestley helped improve business. 21:22 Team effort to record and categorise tasks. They brought in a VA for help. 27:41 I undervalued VAs, now they're indispensable team members. 30:38 Customer service in the BPO industry benefits us. 33:47 Systemize tasks for long-term business success. 35:37 Rotate VAs, gauge confidence and share knowledge. Liberation. 39:18 Pizza party for VAs, family, fun, connection. 43:04 Motivate the team with rewards and recognition system. 47:04 Start early, systemise, value your people 51:45 Guesti, Propbar, Asana. Powerful tools for property investing. 53:06 Success is defining and achieving freedom.
GUEST RESOURCES Instagram: @joeinvests_
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/SystemsAndOutsourcing/ LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ Instagram: Instagram.com/SystemsAndOutsourcing YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 27 Jun 2024 | SYS 179: Simplifying App Development for Business Owners - Interview with Norman Ortiz, Founder of App Studio | 00:23:17 | |
🎙 Dr. Steve Day interviews Norman Ortiz, the creator of App Studio, a platform dedicated to simplifying app development for small and micro business owners. It enables them to effortlessly create apps to promote their businesses. Norman shares the inspiration behind starting the company and discusses the types of apps suitable for businesses, such as marketing, loyalty programs, and event management. He highlights the ease of using App Studio compared to traditional app development methods and shares success stories of clients who have benefited from the platform. Norman also talks about the company's future direction, incorporating AI technology and expanding the suite of apps offered.
KEY TAKEAWAYS 💡 Norman Ortiz is the innovative mind behind App Studio, empowering small and micro business owners to create apps effortlessly from their mobile devices. 💡 App Studio suits businesses looking to marketise their services, advertise, get new orders, retain customers, and implement loyalty programs. 💡 The platform is unsuitable for businesses looking to create tool or game apps, as it focuses on promoting businesses and engaging customers. 💡 App Studio offers a free model where users only pay for unlocking additional features or custom screens, making it cost-effective and user-friendly. 💡 Norman Ortiz envisions App Studio expanding into the AI space, offering AI technology within the app-building experience and enhancing complementary areas like generative AI for logo designs.
BEST MOMENTS 09:22 - 💬 “It's a lot of cumbersome. And a typical business owner doesn't have these skill sets or know where to find these developers. Or how to communicate and document in the right manner.” - Norman Ortiz 09:41 - 💬 “It's so much easier to just get your phone, go to the App Store or Google Play. Download this app, and just start building it at any time.” - Norman Ortiz 20:11 - 💬 “Success is when you have a goal, and you look at it, and you see that you're getting there or you are already there.” - Norman Ortiz
TIMESTAMPED OVERVIEW 00:00 Most businesses want apps to market themselves. 04:19 Time-consuming platform requires manual content input. 08:21 Challenges in finding and managing development teams. 11:19 Transitioned from developer to UI/UX designer expert. 13:24 Exciting product engagement leads to new opportunities. 20:41 Legacy app is available, but it will be phasing out soon.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES App Studio: https://ãpps.com LinkedIn: https://www.linkedin.com/in/normanjortiz/
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 19 Jan 2023 | SYS 104: Productivity Tip: Create a Culture of Accountability and Continual Improvement in your Team | 00:13:07 | |
🎙 Steve has a new method of holding company meetings that have had excellent results bringing his team together and keeping them goal-driven and motivated. It also highlights possible changes that can be made to streamline his systems further. Even though he has been utilising this method for only a month, it has been so successful that he will share the details with you in this episode. KEY TAKEAWAYS 💡 Each week, set aside a portion of your meeting for Value-Based Accountability. Each person must identify one target, goal or activity that they will complete before the next week’s meeting. 💡 The task must be related to your company's core values, and it has to be a SMART goal (Specific, Measurable, Achievable, Realistic and Timed). 💡 At the following week's meeting, the success or failure of the task is detailed, and its outcome is discussed. It is crucial to identify the reason behind failures as well as successes. 💡 When we state to a group of people that we will complete a task, we are more likely to be held accountable for accomplishing it. 💡 If we share our mistakes, including ourselves as leaders, we can create a culture of continual improvement and turn errors and failures into positive learning opportunities rather than stigmas to be avoided. 💡 Week after week, get your staff to rate their success from 1 to 10 so you can measure your people's ability to judge SMART goals. BEST MOMENTS 2:09 - 💬 ‘We identify goals specifically linked to our values. So it’s about bringing that "values culture" into our business, reinforcing people's beliefs in the values we stand for.’ 4:10 - 💬 ‘Discussing my staff's Value-Based Accountability helped us realise that the target chosen was unrealistic to achieve in a week and would involve multiple team members.’ 6:46 - 💬 ‘It brings the team together in a hive-mind context. When things haven’t worked out, everybody is chipping in to talk about how we could achieve it in the future.’ 8:36 - 💬 ‘Having your team share their Value-Based Accountability at your weekly company meetings helps them become more realistic about what can be done. VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 25 Jan 2024 | SYS 157: Scaling Through Acquisition: Mindset Shift From 'Doer' To 'Investor' - Interview with Julie Wilkinson, Founder of Wilkinson Accounting Solutions | 00:38:59 | |
🎙 Dr. Steve Day interviews Julie Wilkinson, an expert in mergers and acquisitions. Julie shares her background as a chartered management accountant and explains how she started her own company, Wilkinson Accounting Solutions. They discuss the importance of implementing corporate structure and governance in small businesses, as well as the benefits of planning for an exit strategy from the start. Julie emphasises the need for systems, processes, controls, and a strong management team to support business growth and prepare for a successful exit. She also provides insights on financing acquisitions and leveraging existing business resources.
KEY TAKEAWAYS 💡 Julie Wilkinson has expertise in mergers and acquisitions and is a keynote speaker. 💡 It is important for small business owners to consider mergers and acquisitions as a means of growing their company. 💡 Planning for an exit strategy should be done from the start of a business. 💡 Building processes, systems, and controls are essential for business growth and success. 💡 It is vital to have accurate financial reporting and analysis to make informed decisions and attract potential buyers.
BEST MOMENTS 04:53 - 💬 “I believe everybody should have an exit plan. And I think people should be thinking of their exit plan from the moment they start their business.” - Julie Wilkinson 27:26 - 💬 “I don't think the end goal should change. You know, if you know in your heart, I want to deliver this type of service, don't fluctuate from that overall goal.” - Julie Wilkinson 30:28 - 💬 “I think, why do people want to put that on their shoulders? You know, if they just think about these things early doors, have a bit of a plan, it will just become easier for you later down the line.” - Julie Wilkinson 36:21- 💬 “Systemising it doesn't itself, I don't think, make the success. What makes the success is the process around that system.” - Julie Wilkinson 36:49 - 💬 “If you're not truly understanding your accounts, you're not really in a good position to move forward because you don't know exactly if everything's reconciled and fully up to date.” - Julie Wilkinson
TIMESTAMPED OVERVIEW 00:00 Experienced accountant starts company to help SMEs. 03:33 Starting a business organically vs. through acquisition. 08:48 Get funding, utilise cash flow, and manage stress. 10:22 People are used to bigger debts than they thought. 15:50 Early implementation of processes prevents growing problems. 16:37 Plan scalable processes and systems before rapid growth. 20:56 Control processes are essential for financial oversight. 25:52 Flexibility is essential. Set goals and maintain vision. 27:13 Focus on goals and track key performance indicators. 30:13 Plan early, reduce stress and bring in support. 34:12 Transitioning from job to business for time. 36:01 Incorrect bookkeeping leads to financial risk.
GUEST RESOURCES Website: https://wilkinsonaccountingsolutions.co.uk/ LinkedIn: https://www.linkedin.com/in/juliewilkinson-accounting/ Build and Exit Podcast: https://podcasts.apple.com/gb/podcast/build-and-exit/id1676606866
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE GUEST Julie is a highly acclaimed keynote speaker and mentor who focuses on mergers and acquisitions. Her podcast channel ‘The Build and Exit’ has been hugely popular, with 2k listeners in just over four months. She also did her first television interview at the end of July.
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 07 Jun 2023 | SYS 124: Saying Goodbye to WordPress LMS after 6 Years and Embracing a New Platform: Our Journey and Lessons Learned | 00:16:47 | |
🎙 Many entrepreneurs struggle with the decision to use WordPress LMS (Learning Management System) or choose a standalone system. Steve details his decision and experiences so you can make a more informed choice if needed. KEY TAKEAWAYS 💡 Learning Management System (LMS) allow you to create and run online courses and consolidate all client-facing content. There are many available to choose from, ranging from complex and technical to simple and limited. 💡 Cost is a factor, and WordPress with a Learning Management System (LMS) plugin can be a cheaper offering, but costs increase with loss of time in learning operations or employing an expert for upkeep. 💡 After looking into all WordPress options, Steve chose LearnWorlds for its ability to add payment gateways and multiple licensing options. 💡 LearnWorlds does not yet incorporate automation marketing options but is a solid, integrated and accessible Learning Management System (LMS). Other apps and platforms that include Marketing options can become clunky and complex. 💡 Anyone in your company can set up LearnWorlds quickly and easily. 💡 When choosing a Learning Management System (LMS), consider all your options to ensure the platform meets all your needs. BEST MOMENTS 1:10 - 💬 ‘There’s probably nothing bigger in a coach’s life than having to make one of two decisions. One is “Which marketing CRM should I use?” and the second is “Which platform should I use to launch and run my courses on?”.’ 4:40 - 💬 ‘The nail in the coffin was that the WordPress we were using stopped being supported. So we were forced to move the entire 360 pages of content onto a new platform, and it was at that moment I decided to look into this in a huge amount of detail.’ 8:10 - 💬 ‘They (LearnWorlds) focus all of their efforts on creating a solid feature-rich and very flexible Learning Management System geared for you supporting your coaching clients effectively.’ 11:18 - 💬 ‘If you’re going to go for a WordPress solution, whether for a website or a Learning Management System, do your research.’ 13:35 - 💬 ‘You as a business owner should not be getting into app development and becoming an expert in WordPress.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 19 Oct 2023 | SYS 143: Improving The Performance of our Virtual Assistants Using The Unified Task Matrix - Total Control and Visibility | 00:24:05 | |
🎙 Steve explores the concept of the unified task matrix and how it can be used to improve delegation management and teamwork within a business. He explains how this framework allows for effective delegation of work, clear communication with the team, and complete visibility of all tasks and projects. Steve emphasises the importance of gradually assigning tasks to new team members to avoid overwhelming them and provides insights on monitoring and optimising workload capacity. By implementing the unified task matrix, businesses can streamline operations, enhance collaboration, and foster continuous improvement.
KEY TAKEAWAYS
BEST MOMENTS
TIMESTAMPED OVERVIEW
VALUABLE RESOURCES
ABOUT THE HOST Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 18 Jan 2024 | SYS 156: Overcoming Fear and Self-Doubt to Achieve True Business Success - Interview with Luana Ribeira, Founder of Dauntless PR | 00:55:02 | |
🎙 Dr. Steve Day interviews Luana Ribeira, the founder of Dauntless PR. Luana shares her expertise in helping business owners and entrepreneurs catapult their success by leveraging the power of Public Relations or PR. She explains that PR is most effective when a business is established and has a clear understanding of its audience and messaging. Luana also discusses the importance of overcoming fears and self-doubt when it comes to visibility and offers practical tips for getting started with PR, such as writing articles for publications and utilising platforms like Harrow. She emphasises the value of building trust and credibility through PR and shares success stories of clients who have achieved global recognition and increased their impact through strategic PR efforts.
KEY TAKEAWAYS 💡 Public Relations is most beneficial for established businesses with clear offers, audience, messaging, and systems in place. 💡 Public Relations helps increase trust, and credibility and reach new audiences, but it's not a leads and sales system on its own. 💡 Overcoming fear and self-doubt is a common challenge when it comes to visibility, but it's important to push through and keep expanding. 💡 Social media can be a great tool for Public Relations, as it allows for free exposure and the opportunity to connect with new audiences. 💡 Building trust and credibility through Public Relations can lead to increased business growth and opportunities for success.
BEST MOMENTS 04:27 - 💬 “The best time for PR is very simply when the business is established.” - Luana Ribeira 04:38 - 💬 “Good PR is never going to harm. There's never too early if you want to create a buzz around an offer or something like that that you're doing.” - Luana Ribeira 06:09 - 💬 “PR helps those things to work better by increasing trust, credibility, and reaching huge new audiences.” - Luana Ribeira 13:45 - 💬 “Give yourself permission to do it badly and to keep working on it.” - Luana Ribeira 43:05 - 💬 “The more people see us, the more people hear us, the more people see our name, the more they trust us.” - Luana Ribeira
TIMESTAMPED OVERVIEW 00:00 First book led to freedom, travel, and collaboration. 03:44 The Best time for PR is when established, and beneficial. 07:10 Sweden and UK business transitions due to COVID. 11:00 Overcame severe social anxiety to face the camera. 15:25 Overcoming self-doubt as a business owner. 17:13 Negative voices and distractions called goblins. 22:19 Dauntless offers membership, PR foundations, and support. 26:07 Podcasting provides lasting, efficient marketing opportunities. 29:34 Encourage taking first steps in business marketing. 31:16 Send valuable articles as conversation openers to leads. 35:13 Disagreement led to trying coaching or therapy. 38:26 Approach TV interviews with genuine storytelling intent. 43:08 Exposure builds trust, leading to potential sales. 43:59 Engage the audience with consistent marketing on the topic. 49:49 Finding fulfillment and freedom through passion-driven work. 50:44 Loving what you do is true success.
GUEST RESOURCES Website: https://dauntlesspr.com/ Email: hello@dauntlesspr.com Instagram: https://www.instagram.com/luanadauntlesspr/
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 28 Dec 2023 | SYS 153 - My Journey to Maximizing Profitability Using the Core Revenue Flow Framework | 00:41:27 | |
🎙 Dr. Steve Day introduces the concept of the Core Revenue Flow, a tool he uses to help businesses visualise how they generate money and identify areas that need attention. He explains the different stages of the client journey, from creating awareness to delivering the service and getting repeat business. Steve emphasises the importance of systemising these processes to create a business that can scale without the owner's constant involvement. He provides a downloadable template and walks listeners through a real-life example to demonstrate how to implement the Core Revenue Flow in their businesses.
KEY TAKEAWAYS 💡 Focusing on the parts of your business that you love and ignoring critical areas can hinder the success and profitability of your business. 💡 The Core Revenue Flow is a tool that helps visualise how your business generates money and identifies areas that need attention. 💡 By systemising the creation of new clients, delivering services, and getting repeat business and referrals, you can create a scalable business that doesn't rely on your constant involvement. 💡 The Core Revenue Flow template helps map out each stage of the client journey and identify areas that need improvement or attention. 💡 It's essential to prioritise and focus on the core revenue-generating activities in your business to ensure sustainable growth and profitability.
BEST MOMENTS 3:35 - 💬 “Your business needs to be creating revenue in order for it to be sustainable and for you to continue doing good in the world.” 3:58 - 💬 “Your business cannot scale without you. It can't function really without you. If you can't create revenue without your day-to-day involvement, then it's not a business that can grow beyond you.” 4:18 - 💬 “The Core Revenue Flow allows you to be sure that you are generating the most amount of revenue possible by systemising the entire flow even if you're involved in it.” 14:23- 💬 “The idea of the Core Revenue Flow is to say, if everything else failed in my business, if I just had this one revenue stream, this would still sustain the business.” 39:21- 💬 “You need to be aware, like, is it happening, even if it's happening badly? Is there anything more important that I need to actually just get off the ground and start before I then start working more on the stuff that actually exists, even if it is really bad?”
TIMESTAMPED OVERVIEW 01:18 Video and template help map out revenue flow. 03:47 Systemized core revenue flow for maximum profit. 09:10 Closing opportunities: Zoom/phone calls, proposals, agreements. Follow-up: Calls, texts, emails, automated/manual. Taking money: Cash, website checkout, phone, invoice. Upselling: Added value, discounts, and special offers. Utilising momentum: Justifying and maximising their investment. 11:42 "How to amplify and generate repeat business: case studies, testimonials, referrals, community, loyalty discounts, mapping revenue flow." 14:21 Property managers and estate agents need multiple revenue streams. 19:39 Actual tasks: products, services, generating leads, sales. 20:59 Web link for call booking on the website, live events, warm-up ban not active. Nurture stage: send emails and educate about business. Prospect stage: convert leads into prospects. Sales campaigns, strategy calls, lead magnets. 25:49 Automated onboarding, support, courses, feedback, referrals 27:36 Logical process for clients, engage, improve, bigger audience, software stack. 31:28 Improving the orange triangle needs attention and revenue flow. 34:19 Focus on revenue and increase ad spend for more clients. 38:30 A Red circle indicates bad, but don't act.
VALUABLE RESOURCES To get your own copy of the Core Revenue Flow TEMPLATE, please visit the EPISODE PAGE on our blog. Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 26 Jul 2023 | SYS 131: Behind the Scenes - The Real Reasons Why Key Performance Indicators (KPIs) Matter In Your Business | 00:16:12 | |
🎙 This episode details the real reasons why Key Performance Indicators (KPIs) are essential in your business, and they are probably not the reasons you would expect. Steve reveals his experiences with Key Performance Indicators (KPIs) and how he has decided to take action and put some sturdy and accessible measurables in place. KEY TAKEAWAYS 💡 It is challenging to celebrate successes when they are not made evident by tracking KPIs. 💡 If your staff are tracking their progress, they will be motivated by success to improve. 💡 Setting up Key Performance Indicators (KPIs) can prevent miscommunication about the progress of projects or assignments. 💡 Empower your staff to have the courage to confirm priority tasks when workload increases and have the Key Performance Indicators (KPIs) to back up their point to avoid misunderstandings. BEST MOMENTS 1:51 - 💬 ‘Celebrating success is even more important because we are a remote team. We all work from home, so we must consider facilitating these celebrations.’ 4:17 - 💬 ‘The reality is, your staff benefit more from the KPIs. Because if your staff are tracking their progress, they will be motivated to improve.’ 10:34 - 💬 ‘Your staff needs to know what the goals are and what success looks like. So if your KPIs are nailed, they would know when they reach success.’ 12:35 - 💬 ‘Tracking and celebrating success are the key things I'm doing wrong. And hopefully, by doing and getting this right, it will give my team something to lean on when they're doubting themselves and doubting how wonderful work they're doing.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 17 Nov 2022 | SYS 095: Why do you need a Virtual Private Network (VPN)? | 00:09:46 | |
🎙Steve explains Virtual Private Networks and how they can prevent you from getting banned on Facebook. They are apps or software on your browser that tricks the internet into thinking you are located somewhere you are not. The advantages of this, aside from keeping your location secret, are numerous. KEY TAKEAWAYS 💡VPNs encrypt all the data that you send from your device. This is an extra layer of security in countries where a standard level of security is unavailable. 💡Facebook detects your location and flags up a security alert if you try to log in from two countries at the same time or even within a close timeframe. 💡 When you need to delegate access to your Facebook to your staff, using a Virtual Private Network (VPN) will trick the social media platform into thinking that they're in the same location as you when they log in. 💡If your staff ever need to use an Internet café, a VPN is a security essential. 💡NordVPN and TunnelBear are two recommended apps that Steve uses. BEST MOMENTS 2:15 - 💬 ‘You can get yourself inadvertently banned or locked out from Facebook whenever someone tries to log in from another country.’ 2:59 - 💬 ‘The Virtual Private Network can add a layer of security. It could encrypt all of the information sent to and from someone's computer, and therefore, it stops people from being able to hack into your computer and maybe steal your passwords.’ 7:31 - 💬 ‘Speed is the only negative side I can think of with using a Virtual Private Network because it throttles the speed of connecting to the internet..and therefore, we use them selectively.’ VALUABLE RESOURCES Facebook Group: Facebook.com/SystemsAndOutsourcing/ Website: www.SystemizeYourSuccess.com LinkedIn: LinkedIn.com/SystemsAndOutsourcing/ YouTube: YouTube.com/DrSteveDay ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 09 May 2024 | SYS 172: Systemized Sales Secrets: Simplifying Success - An Awesome Interview with Simon Severino, Founder of Strategy Sprints | 00:48:45 | |
🎙 Today's episode features Simon Severino, a sales expert and author of the Strategy Sprints book. In this episode, Simon shares his insights on breaking down the complexities of sales and marketing to create a repeatable process that can lead to genuine impact and growth in business. He emphasises the importance of implementing systems to allow others to handle much of the work, making sales more authentic and less technical. Simon discusses the key steps for solopreneurs and small business owners to start generating consistent sales, build a team, and hire their first salesperson. He also highlights the significance of community in business growth and shares practical tips for creating a successful community. Throughout the episode, Simon's approach to sales and success is centred around having fun and designing each day around enjoyable activities. Listeners can learn more about Simon and access free tools and systems on his website, making it easier to implement his strategies for success.
KEY TAKEAWAYS 💡 Sales Process Simplification: Simon Severino emphasises the importance of simplifying the sales process by breaking it down into achievable steps anyone can implement. 💡 Community Building: Building a community around your business is crucial for growth and success. It helps reduce buyer risk and increase buyer safety, ultimately leading to more sales. 💡 Immediate Action: Simon advises hiring a salesperson immediately, even if the revenue is not at a certain level. This ensures that the sales process is in place and can be scaled as the business grows. 💡 Real-Time Feedback: Utilizing tools like AI for real-time feedback during sales calls can significantly improve performance and help in identifying areas for improvement. 💡 Focus on Fun: Success, according to Simon, is defined by having fun. Designing your day around activities that bring joy and fulfilment is key to achieving success.
BEST MOMENTS 03:38 - 💬 “Nobody loves sales. Nobody loves to be sold. Nobody loves to sell.” - Simon Severino 19:38 - 💬 “It’s more likely software without a community goes belly up. They go belly up all the time, but if they have a community, something is working there.” - Simon Severino 25:22 - 💬 “Resonance sells. So when they see, oh my God, he has three kids, I have also three kids, that's resonance.” - Simon Severino 44:43 - 💬 “Having fun, this is my definition of success.” - Simon Severino
TIMESTAMPED OVERVIEW 00:00 Sales expert Simon Severino shares valuable insights. 04:48 Advising global companies on strategy for 21 years. 06:20 Transition from starting up to establishing sales process. 10:34 Sales delegation challenges and strategy for business owners. 18:34 Community-driven marketing provides reassurance and support. 23:15 Building trust through content and social media. 24:28 Create community by serving and showing up consistently. 27:49 Overcoming fears by being authentic and vulnerable. 33:24 Accountability is essential for success in the community. 35:37 Small group coaching generates high conversion referrals. 39:03 Structure for pipeline review meeting: lists, method, training. 41:22 Ecamm Live, essential apps: Opus 3, AI. 46:27 Effective sales method offers achievable, guaranteed results. 47:28 Free tools are available for download at strategysprints.com.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES Website: https://www.strategysprints.com/ Download Simon's Tools and Systems for free: https://www.strategysprints.com/tools Facebook: https://www.facebook.com/strategysprints/ Twitter: https://twitter.com/strategysprints Instagram: https://www.instagram.com/strategysprints/ LinkedIn: https://www.linkedin.com/in/simonseverino/ YouTube: https://www.youtube.com/@simonseverino
ABOUT THE GUEST Simon Severino is a LinkedIn Top Voice on sales leadership and sales prospecting. As a shrink-turned-CEO, he had to learn the importance of working ON the business more than IN it. He helps business owners supercharge sales and reclaim 14 hours weekly through his Strategy Sprints™ Method. He is the author of "Strategy Sprints" and the inventor of the Strategy Sprints™ method. He is also a YouTuber, TEDx speaker, Forbes contributor, and triathlete who has appeared on over 1,300 podcasts. When he is not supercharging sales, you'll find him swimming, biking, running and tricking his three kids into outdoor activities so they can't escape his annoying shrinky questions.
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 11 Jul 2024 | SYS 181: Six Tips to Transform Knowledge Into Action: My Just-In-Time Learning Strategy | 00:25:01 | |
🎙 Information overload is a common challenge for small business owners, who constantly need to learn and develop in various areas to grow their businesses. In this podcast episode, Dr. Steve Day shares his top six tips for maximising the value of learning experiences. He emphasises the importance of learning what is needed at the right time, focusing on book recommendations from trusted sources, and implementing the knowledge gained. Steve highlights the significance of creating actionable plans from the information learned, utilising AI to enhance notes, and treating each book as a valuable learning opportunity. By following a structured approach and only focusing on the most relevant books, listeners can extract tangible value from their learning experiences and apply them effectively in their businesses.
KEY TAKEAWAYS 💡 Information Overload: Small business owners face the challenge of knowing what to learn and when to learn it in order to progress. 💡 Focused Learning: Develop a system for selecting the right things to learn at the right time and implementing the knowledge gained. 💡 Just-in-Time Learning: Only focus on learning what is needed at the moment to avoid wasting time on irrelevant information. 💡 Book Recommendations: Take recommendations from trusted sources and categorise them for future reference. 💡 Implementation: After reading a book, create an action plan, make notes, and use AI. This is to enrich the learning experience for tangible results in business.
BEST MOMENTS 00:00 - 💬 “Information overload is a serious problem as a small business owner.” 19:48 - 💬 “Knowledge gained and not implemented or used will be knowledge lost going forward.” 23:08 - 💬 “Only focus on the top books you're recommended by sifting through at double speed, quitting halfway through if they're no good, and focusing on the ones that are absolutely brilliant.”
TIMESTAMPED OVERVIEW 03:08 Listening to audiobooks helps focus and retain information. 08:50 Just-in-time learning, moving courses to a new platform. 12:46 Insightful but impractical; save time by skimming. 16:41 Use AI to create a detailed action plan. 17:33 Create specific, measurable, and achievable learning goals. 21:27 Value expensive courses, but books offer more knowledge.
VALUABLE RESOURCES Dr Steve Day’s Book Recommendations Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 01 Feb 2024 | SYS 158: Empowering Women in Business: The Power of Community - Insights from Kolleen Chesley, CEO of LeadHERship Global | 00:41:23 | |
🎙 Dr. Steve Day interviews Kolleen Chesley, the CEO of LeadHERship Global and founder of Powerful Women of the Gulf Coast. Kolleen shares her personal journey and reveals her deep-rooted passion for supporting women in business. They discuss the challenges women face in business, including the struggle to quantify their worth and the pressure of societal expectations. She also shares her favourite apps, Harmony and Curable, which have helped her with meditation and overcoming chronic pain. This episode offers valuable insights into women's unique experiences and strengths in business.
KEY TAKEAWAYS 💡 Kolleen emphasises the importance of community and collaboration in empowering women to achieve success. 💡 Women in business face challenges such as quantifying their worth and dealing with imposter syndrome. 💡 The perception of success on social media can negatively impact women's confidence. 💡 Successful women prioritise their goals, collaborate with others, take risks, and accept help. 💡 LeadHERship Global provides a network of support and resources for women in business.
BEST MOMENTS 09:51 - 💬 “Women struggle in business because we don't understand how to quantify our worth.” 20:26 - 💬 “Successful women are the women that can collaborate. Collaboration, I think, is having the value of a true partnership and intentional collaborations.” 21:09 - 💬 “Successful women are not afraid to take risks. They're willing to try something that's new, and they're willing to ask for help.” 28:22 - 💬 “If we're happier as humans, we're more productive. We're less stressed. I mean, the world is just a better place if we're all feeling more valued and feeling supported.” 38:52 - 💬 “Success is conscious competence. Knowing the skills is one thing, but being conscious that you know the skills is a completely different level.”
TIMESTAMPED OVERVIEW 00:00 Adopted, empowered, supporting women in business. 03:43 Discovering true passion through personal history. 08:19 Connecting with members, discussing struggles during COVID. 12:22 Clients took years to overcome media challenges. 16:25 First radio interview boosted by tiara confidence. 17:28 Flawless radio interview led to Tiara Fridays. 21:45 Relating to shared business challenges and equality. 26:29 UK making progress towards gender equality. 28:28 Self-care is crucial for success in life. 30:59 Respect and support women and men equally. 36:03 Apps Curable and Harmony aid with mental health. 38:45 Success is conscious competence, awareness and skill.
GUEST RESOURCES Website: https://leadhershipglobal.com/ LinkedIn: https://www.linkedin.com/in/kolleenedwardschesley/
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
| |||
| 07 Dec 2023 | SYS 150: Lead Generation on Autopilot. Agency vs Inhouse - and the winner is... - System Driven Marketer Podcast Special with Jane Bayler, The Smart Connector | 00:53:27 | |
🎙 In this episode of the podcast, Dr. Steve Day and Jane Baylor discuss the topic of call setting and lead generation. They approach this topic from different perspectives and share their experiences and insights on creating a call-setting system, including the pros and cons of using agencies, the concept of the core revenue flow, and how it can help business owners make a scalable and profitable business. Overall, this episode provides valuable insights into the world of call setting and offers different approaches for business owners to consider.
KEY TAKEAWAYS 💡 The podcast episode discusses the topic of call setting and the different approaches to getting qualified leads booked into sales team diaries. 💡 Steve and Jane have different perspectives on the topic, with Steve leaning towards systemizing the process and Jane favouring outsourcing to agencies. 💡 Steve emphasizes the importance of creating a system for call setting, including having a structured approach, using scripts, and focusing on the goal of booking a warm-up call. 💡 Jane shares her experience working with agencies for call setting, highlighting the benefits of leveraging their expertise and global teams. 💡 People don’t always understand the concept of a cold or warm audience, but this is essential when putting together a marketing plan and sales pitch 💡 Both hosts agree that the key to success in call setting is finding a strategy that works for your business and aligns with your goals and resources.
BEST MOMENTS 7:13 - 💬 “I don't see the value in it. It's more that, I guess, whenever I've tried in the past, I don't feel I've got the value I anticipated or expected for the money that I spent.” - Steve 27:31 - 💬 “I’m quite a soft person. If I sell, I kinda sell in a very circular way. I like to be charming. I like to people please.” - Jane 29:31 - 💬 “There are going to be people who they would really like what we do, but they're going to be angry because they can't afford it. And maybe they're having a really hard time in their business. And so they turn into keyboard warriors and trolls and start being sort of horrible and whatever. It doesn't really matter, does it?” - Jane 29:53 - 💬 “If you're not getting trolls, then you're not trying hard enough.” - Steve 38:15 - 💬 “Because once the messaging is there, it doesn't matter where somebody's from. Obviously, they've got to be able to speak English and write coherent English, but the Philippines' second language is English. It's like Sweden, it's like 99% of, no, about 90% of Swedes speak pretty fluent English. And it's the same over there in the Philippines.” - Steve 42:24 - 💬 “The real benefit of this to your business is to put your focus and attention on the things that need it, not the things you want to put it on, accepting that to run a successful business, you can’t always do what you want.” - Steve
TIMESTAMPED OVERVIEW 00:44 Different approaches to problem-solving discussed. 03:15 Comment to show support for podcast launch. 09:13 Confidence in hiring based on experience and communication. 11:58 Creating landing pages with concise messaging is important. 14:43 Find a job, gather details, and contact successfully. 18:46 1. Two agencies working on on-call settings. 2. Building brand and pricing strategy help. 3. Data company client seeks business growth. 20:49 Effective appointment setting with targeted data. 25:42 Scaling involves getting a list of numbers and contacting them. Fear of trusting someone to handle outreach is common. 27:53 Be bold, don't fear others' judgment. 33:35 Agencies are hard to control and retain. 34:53 Scripts are useful but require education and practice. 38:33 Opportunity, referral, JV, game-changing, goal, strategy call 43:39 My focus is on sharing screens. 47:17 Upsell, add value, capture referrals, serve, onboard, amplify, and increase lifetime value. 50:44 Thanks Jane. Looking forward to exploring the agency. Will appoint an agency for course setting. Split test effectiveness of different methods. 51:39 Success, statistics, sharing, refining, mistakes, working.
VALUABLE RESOURCES Steve Day Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 Jane Bayler Podcast: https://bit.ly/smartconnector-podcast
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 12 Jan 2023 | SYS 103: How to diversify your portfolio by Investing in online businesses - Interview with Michael Bereslavsky, Founder of Domain Magnate | 00:34:33 | |
🎙 Steve interviews Michael Bereslavsky, founder of Domain Magnate, a Private Equity firm with a 15-year history of buying, optimizing and selling profitable online businesses. Michael helps sellers exit their businesses quickly and efficiently and allows investors to invest in this new industry of online businesses and revenue websites, with high potential and high returns, through a reputable and experienced firm. Michael also has his podcast, The Domain Magnate Show, through which listeners can learn about this area of investment with guests and experts, providing invaluable insights and extensive experience. In this episode, however, Michael switches roles and becomes the interviewee, with Steve asking him about his aims with Domain Magnate, the potential gains and risks with Domain Magnate, the different kinds of investment opportunities, and the advantage of selling a specific and well-systemized business. KEY TAKEAWAYS 💡 Online Businesses are suitable investments as they can be purchased at approximately three times the company's annual profit, providing a return much greater than similar investment opportunities. 💡 Domain Magnate bypass the need to manage and turn the investment passive for the user, operating and developing the businesses. 💡 Investors can contribute to a Group Fund, a passive investment, perfect for the inexperienced investor, or buy an individual website and be more involved in operations and development. 💡 If the company already has systems and all documentation and tasks are already operating, this will make an acquisition much more attractive to the buyer. The business can swap owners relatively painlessly. 💡 When selling your business, you should ask yourself which areas will not function well in your absence and systemize those areas to reassure a potential buyer of an easy transfer. BEST MOMENTS 3:01 - 💬 ‘It’s hardly a passive investment. If you buy an online business, you still have to manage it, operate it and understand how it all works.’ – Michael 8:17 - 💬 ‘You can sell anything with revenue or profit. If your business is profitable, there is a chance that there are people who would be interested.’ – Michael 12:06 - 💬 ‘If the business is systemized, it genuinely becomes a lot more interesting to potential buyers.’ – Michael 13:59 - 💬 ‘When we acquire content businesses, it’s easy to take over. We know how to do content - that's what we specialize in, so we can take our system and apply that to the business.’ – Michael 20:51 - 💬 ‘One of the things I've learned over the years is the more systems you have, the easier your life becomes.’ – Steve 23:35 - 💬 ‘People sell their business because they lose motivation, want to do something different, or no longer feel excited about the topic. And sometimes people build businesses with the intention to sell it.’ – Michael GUEST RESOURCES Website: https://www.domainmagnate.com/ Contact: https://www.michaelbereslavsky.com/ Podcast: https://www.domainmagnate.com/podcast/ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 16 May 2024 | SYS 173: My Journey to AI-Enhanced Copywriting: Cutting Costs without Cutting Corners | 00:16:42 | |
🎙 Dr. Steve Day discusses the journey of integrating AI copywriting tools into his content creation process. He shares the successes and challenges faced along the way, emphasising the importance of perseverance and continuous improvement when implementing new technologies. Through trial and error, he demonstrates how refining prompts and training the AI can lead to efficient and authentic content generation. The episode serves as a valuable insight into leveraging technology to enhance productivity and deliver quality messaging in a scalable manner.
KEY TAKEAWAYS 💡 Utilize AI tools for copywriting: Steve highlights the benefits of using AI tools for copywriting, showcasing how it can streamline the content creation process and save time. 💡 Expect a learning curve: Whether implementing AI or new systems, it's crucial to understand that success may not come immediately. Persistence and iterative improvements are key to mastering new tools. 💡 Invest in upskilling: To maximise the benefits of AI tools, it's essential to invest time in learning how they work and upskilling yourself or your team to utilise them effectively. 💡 Systemize processes: Steve emphasises the importance of systemising processes, such as content creation, to ensure efficiency and scalability in business operations. 💡 Don't quit too soon: When faced with hurdles or challenges, it's important not to give up too soon. Instead, continue to iterate, improve, and adapt until the desired results are achieved.
BEST MOMENTS 02:35 - 💬 “Being able to multiply what I do requires we have a method in place that is scalable.” 08:44 - 💬 “Whether you choose to go down the human route or the AI route, don't expect it to go well immediately.” 10:10 - 💬 “This is just a system for creating content that happens to utilise AI and my virtual assistant to do all the work for me, and I just approve and let go.” 13:36 - 💬 “If you are dabbling in the world of AI or automation or streamlines, whatever it is you're doing is just don't quit too soon.”
TIMESTAMPED OVERVIEW 00:00 AI helps produce content efficiently for scalability. 03:25 Efficiently automate content creation using AI technology. 09:40 AI and virtual assistants streamline content creation. 12:49 Persists in AI and automation, and results take time. 14:39 Encouraging message to share and review podcast.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 29 Feb 2024 | SYS 162: Fire with Confidence: Using Google's Audit Feature to Make Informed HR Decisions | 00:17:44 | |
🎙 In this episode, Dr. Steve Day delves into the challenging task of firing a staff member, acknowledging the emotional weight and consequences involved. Drawing from personal experiences, Steve reflects on the importance of being certain when making such decisions. He shares insights on utilising features within Google to gather evidence in misconduct cases, offering practical tips and step-by-step instructions.
KEY TAKEAWAYS 💡 Firing staff is challenging: Steve emphasises the difficulty of firing staff members, highlighting the need to be absolutely sure before taking such a step. They acknowledge the significant consequences of the individual being dismissed, especially if they are the sole breadwinner in their family. 💡 Utilizing time tracking for evidence: Steve shares his experience using time tracking tools to uncover misconduct. By tracking staff members' time on spreadsheets, he could identify discrepancies and prove beyond reasonable doubt that certain individuals were exaggerating their work hours. 💡 Importance of clear evidence: Steve stresses the importance of having clear and irrefutable evidence when dismissing staff members. Utilising features within Google, such as version history and audit investigation in the admin console, can provide detailed evidence of misconduct. 💡 Navigating emotional challenges: There can be emotional challenges to face when deciding to dismiss staff members. 💡 Ensuring the right decision: Steve talks about the significance of having tools and evidence to ensure that the decision to dismiss a staff member is right.
BEST MOMENTS 00:01 - 💬 “Firing a staff is, I think, one of the hardest things we have to do as business owners and managers.” 00:21 - 💬 “If they're being fired for some form of gross misconduct, it's unlikely you're going to pay them any notice period.” 00:51 - 💬 “Having tools available to make that decision easier and be confident that there is proof beyond a reasonable doubt.” 09:45 - 💬 “It's not typically the one-off events. If someone's logged an excessive amount of time for a piece of work, you think, how does that possibly take that long?” 15:58 - 💬 “It's not something I do routinely, it's just there if I need it to give the evidence I need to make the hard decisions in business.”
TIMESTAMPED OVERVIEW 00:00 Rare dismissal situations due to false work claims. 05:39 Screen shows time tracking sheet for work. 10:18 Researching user changes using Google Admin Console. 14:20 Understanding history and backend empowers confident decision-making. 15:25 Quick and simple method for effective assessment.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 29 Dec 2022 | SYS 101: How to Get Business Grade Features From Your Task Management App Without Paying Business Rates | 00:09:07 | |
🎙 In this episode, Steve will share cost-saving tips when using apps for business use. Most apps have a lower cost level of access, often free, for light users, so the service costs can dramatically increase when more business-level software aspects are required. These costs can all add up, especially as you scale up or utilise a large staff team. Keep your outgoings down by using these tips. KEY TAKEAWAYS 💡 Acquiring access for all your staff members when required can add up to multiple payments of the high-level access packages for all the apps and software. 💡 When you upgrade your account to a business-level account, all the sub-users under your membership are also charged at the business level. 💡 Set up your Task Management app in one domain but add your staff as guests. Create a new domain for this purpose, and you will not be asked to upgrade and pay under this domain. 💡 Having one super user account and all the others under a separate domain name is more secure because by doing so, you can protect that account from possible misuse or misconduct. 💡 A simple redirect of all critical emails from the new domain email address to your regular email can keep you notified of anything happening without logging in and out of two different email accounts. BEST MOMENTS 1:36 - 💬 ‘Often when you upgrade your subscription from a basic level to a premium level, you have to upgrade every single team member, and so it can add tens, if not hundreds of pounds each month to your subscription.’ 4:47 - 💬 ‘I wouldn’t recommend ever sharing your super user account for any critical app. You want to have that control so no one can lock you out or delete the whole account.’ 7:16 - 💬 ‘Get more value out of the apps you're investing in and get more done without breaking the bank in the process.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 10 Nov 2022 | SYS 094: Options, Freedom, Mental Health And Happiness - Interview With Sebastian Schaffer | 00:50:23 | |
🎙This episodes guest is Sebastian Schaffer, founder of Dofollow.io, a company helping Business to Business companies build links on the most desired publications in the world. They build links that not everyone can acquire and which pass through an editorial process to help create long-term measurable growth. With a demonstrated history of working in the marketing and software development industry, Sebastian has developed strong business development professional skills in Link Building, Search Engine Optimization (SEO), Content Marketing, No-Code Tools, Managing Remote Teams and Digital Marketing. KEY TAKEAWAYS BEST MOMENTS GUEST RESOURCES ABOUT THE HOST | |||
| 27 Sep 2023 | SYS 140: Our Staff Onboarding System for Early Wins and Long-Term Success | 00:21:16 | |
🎙 Steve shares his personal experience of hiring his first assistant and the mistakes he made during the onboarding process. He emphasises the importance of having a well-structured onboarding process to make new hires feel welcomed and prepared to start working effectively. Outlines the steps they take in their onboarding process, including crafting a welcome email, setting up company email accounts and adding new hires to necessary apps, providing training materials, scheduling a welcome meeting, and booking regular one-on-one meetings. Believing that a strong onboarding process sets a positive first impression and increases the likelihood of long-term employee retention.
KEY TAKEAWAYS
BEST MOMENTS
TIMESTAMPED OVERVIEW
VALUABLE RESOURCES
ABOUT THE HOST Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 24 Oct 2023 | SYS 144: Our Proven Management Toolkit is the Secret to why our Virtual Assistants Stick Around for the Long-term (average 36 months and counting!) | 00:24:00 | |
🎙In this episode, Dr Steve Day discusses the importance of effective staff management in small businesses. Drawing from personal experiences and mistakes made in the past, he shares seven essential tools from the Staff Management Toolkit. These tools include the Welcome Meeting, 121 Meetings, Probationary Reviews, Employee Private Records, Monthly Task Board Reviews, Periodic Performance Reviews, and the giving Feedback model. Steve emphasizes the significance of consistent and structured management practices in fostering trust, communication, and collaboration within the team. By implementing these tools, small business owners can maximize the return on their investment in hiring, onboarding, and training staff, ultimately leading to long-term employee retention and increased productivity.
KEY TAKEAWAYS 💡 Hiring, onboarding, and training staff is a significant investment for small business owners, so it's crucial to ensure a high return on that investment by focusing on employee retention and productivity. 💡 The Staff Management Toolkit consists of seven tools that can be used with every staff member, regardless of their tenure or position. These tools include the Welcome Meeting, 121 Meetings, Probationary Reviews, Employee Private Records, Monthly Task Board Reviews, Periodic Performance Reviews, and the giving Feedback. 💡 The Welcome Meeting is an opportunity to set new employees up for success by communicating the company's values, mission, vision, and the difference it is making in the world. It also helps to excite and engage new employees by aligning their values with the company's. 💡 The 121 Meeting is a weekly opportunity for employees to share their concerns, stressors, and areas where they need support. The key to making this meeting effective is to listen actively and let the employee talk without interruption. This meeting helps build trust and shows that the manager cares about the employee's well-being. 💡 The Periodic Performance Review is conducted every 6-12 months to assess an employee's progress, achievements, challenges, and professional development. It is an opportunity to provide support and recognition for high-performing employees and address any areas of improvement for others.
BEST MOMENTS 00:00 💬 "Hiring, onboarding and training staff is one of the biggest investments we make as small business owners, and so ensuring we get the biggest return on that investment is key." 00:24 💬 "The reasons for that have often been through poor management or lack of consistency or a lack of understanding of what it is I needed to do to give that person the workplace and the environment they needed to thrive." 01:02 💬 "No matter where they are based in the world, how long they've worked with us, they need to have structure. And this is how we do it." 03:51 💬 "Doing that is something that not many managers do. But it shows them that you actually care enough to listen and to give them that your, your, you know, valuable time." 21:04 💬 "With these tools in your arsenal, and if you deploy them and use them consistently with every single member of staff, you'll see that your team actually come together, you'll improve trust and communication and collaboration within your team."
TIMESTAMPED OVERVIEW [00:02:03] 121 Meeting to listen and support. [00:04:08] Evaluate, determine fit, and let go if necessary. [00:07:57] Task matrix provides visibility, but its effectiveness varies. Board review offers coaching and ensures proper usage. [00:10:44] Visibility, knowledge, stress reduction, coaching, metrics review. [00:14:27] Vague feedback may dismiss future behaviour change. [00:18:49] 5-star meetings, daily stand-ups, efficient communication. [00:21:05] Structured management brings calm and retention.
VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 11 Jan 2024 | SYS 155: Amplifying Content Creation: Deep Dive Into CastMagic- The AI Content Repurposing App | 00:25:38 | |
🎙 In this episode, Dr Steve Day introduces an innovative app called CastMagic that utilises AI technology to streamline content creation and repurposing. He shares his personal experience using AI to enhance various aspects of his business, including marketing, content writing, communication with clients, and recruitment processes. Steve highlights the ease of use and powerful features of CastMagic, which eliminates the need for extensive AI knowledge and expertise and also provides a detailed walkthrough of the app's functionalities, such as generating copy for podcasts, videos, meetings, sales calls, and more.
KEY TAKEAWAYS 💡 CastMagic is an AI-powered app that helps businesses produce high-quality copy for various aspects of their operations, such as marketing, content creation, and communication with clients. 💡 The app offers a wide range of features and prompts for different types of content, including podcasts, meetings, coaching calls, and sales calls. 💡 CastMagic generates output without the need for expertise or extensive training, making it accessible and user-friendly. 💡 The app provides valuable tools for content creation, such as keyword suggestions, timestamp overviews, actual scripts, and social media post templates. 💡 Integrations with platforms like YouTube, Zapier, and RSS feeds make it easy to publish and distribute content across multiple channels with minimal effort.
BEST MOMENTS 00:03 - 💬 “AI is the hot topic at the moment, and we are using it massively on a business to help my team produce better quality copy for pretty much every aspect of our business.” 01:32 - 💬 “It's an incredibly powerful tool with loads of great features and more features coming out all the time.” 08:11 - 💬 “It allows us to get huge amounts of ideas and also fast track a lot of the process of going through, like what the keywords should be using here.” 22:35 - 💬 “The amount of work we now get done in the same amount of time as we had before is massive.” 23:20 - 💬 If you're looking for an app to help you effortlessly repurpose your content into multiple different streams, multiple different channels, loads of ideas and keywords and title ideas and all that stuff that obviously can take quite a lot of time and skill to produce, then I think it's an absolutely awesome app.”
TIMESTAMPED OVERVIEW 00:00 CastMagic app streamlines content creation and analysis. 06:06 Create custom prompts for automatic podcast transcription. 07:03 Customized email prompts for consistent storytelling voice. 11:57 Easy copy-paste content with prompts and emojis. 15:04 Useful coaching session worksheet, key questions, analogies. 18:18 Innovative tool for transcribing and organising information. 20:20 RSS feed content easily imported, expand options. 23:35 Expressing gratitude for something appreciated.
VALUABLE RESOURCES Click here to get CastMagic now, and use the promo code MAGIC20 to get 20% off your first three months. Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 21 Mar 2024 | SYS 165: The Art of Leveraging Podcast Guest Appearances to Grow Your Business - Interview with Jim James, Host of The UnNoticed Entrepreneur Podcast | 00:46:21 | |
🎙 In this episode, Steve Day is joined by international entrepreneur and podcast host Jim James. They discuss why entrepreneurs should consider alternatives to starting their podcasts and how to leverage the platform effectively. Jim shares insights on why not every entrepreneur should start a podcast, emphasising the importance of considering statistics and practicality. Tune in to learn how to scale your business without the need to launch a podcast.
KEY TAKEAWAYS 💡 Starting a podcast as a host requires time, network, equipment, budget, and perseverance. Being a guest can be a low-risk, low-cost way to participate in podcasting. 💡 Guests should focus on being concise, getting to the point quickly, and allowing the host to guide the conversation. Listeners drop off after about a minute and a half if they don't find the content engaging. 💡 Quality audio and video are crucial for credibility and engagement. Using external microphones and webcams can significantly improve the overall quality of the podcast. 💡 Guests should provide value to the audience by offering quizzes, free downloads, consultations, or gated content. Giving listeners a reason to connect and engage after the show is essential. 💡 Success, for Jim, is the ability to have meaningful conversations, spend time with family, maintain good health, and serve others through sharing knowledge and experiences.
BEST MOMENTS 01:44 - 💬 “The average number of shows that get produced is seven. So what it tells us is that of the nearly four million podcasts, You know, most of them never get beyond the first seven or eight episodes.” - Jim James 11:02 - 💬 “One of the key aspects of being a guest is you connect to someone else's audience. I'm delighted to be on your show because you have this amazing audience that won't have heard of Jim James and the Unnoticed Entrepreneur podcast before.” - Jim James 11:34 - 💬 “81% of listeners would actually buy a good or service on the recommendation of a podcast host.” - Jim James 31:19 - 💬 “Give these people a reason to connect with you, give them a call to action, some kind of incentive to follow up with you.” - Jim James
TIMESTAMPED OVERVIEW 00:00 Launch, production, and maintaining top podcast status. 05:23 Leveraging podcasting benefits as a guest. 08:46 Learn platforms like Riverside, SquadCast, Restream, and Zoom. 12:17 Start small, grow, guesting for podcast exposure. 15:02 Module teaches repurposing content for maximum exposure. 18:31 Podcast content drop-off tied to structuring. 20:33 Tips for podcast guests and hosts' interaction. 28:40 Maintain quality in recording and content distribution. 33:23 Acknowledging your performance and lead magnet strategy. 37:01 Share listener benefit, employ bridging technique effectively. 40:45 Knowing about services opens up opportunities. 44:07 Success is about health, family, and service.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES Podcast: https://theunnoticed.cc Website: https://www.jimajames.com Get onto the best podcast shows- take a quiz: https://jim-elibtw0q.scoreapp.com/ PODCAST GUEST BLUEPRINT:
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 28 Jun 2023 | SYS 127: Enhancing Team Collaboration, Communication and Productivity: The Benefits of Video Integration in Your Small Business | 00:20:23 | |
🎙 In this episode, Steve reveals why video is the number one productivity hack in his business and the seven compelling reasons why you should consider adopting it for your organisation too. Gain benefits in productivity, efficiency, time-saving, training, communication and marketing by embracing the advantages of video. KEY TAKEAWAYS BEST MOMENTS VALUABLE RESOURCES ABOUT THE HOST | |||
| 15 Feb 2024 | SYS 160: Productivity Lessons: Making the Most of Limited Time Through Effective Time Management | 00:16:47 | |
🎙 Dr. Steve Day reflects on the challenges of balancing work and personal life when unexpected events, such as a sick child, disrupt our plans. He shares his experience of adjusting his schedule and prioritising his time to accommodate his son's needs while still managing his business responsibilities. Steve emphasises the importance of time blocking and being disciplined in allocating specific periods for work and personal activities. He also discusses the value of making time for activities that bring joy and fulfilment, such as skiing, even if it means temporarily setting aside work tasks. Overall, the episode highlights the significance of appreciating the finite nature of time and making conscious choices to prioritise what truly matters in our lives.
KEY TAKEAWAYS 💡 Time blocking is important for maximising productivity and making the most out of opportunities. 💡Being forced to work in a more focused and efficient manner can lead to increased productivity. 💡It is important to prioritise and value the time spent on activities that bring joy and fulfilment, even if it may be slightly detrimental to business progress. 💡Having a clear schedule and prioritising personal activities, such as spending time with family or pursuing hobbies, can lead to a more balanced and fulfilling life. 💡It is essential to appreciate the value of time and make the most of the present moment, as it is finite and cannot be regained once it is gone.
BEST MOMENTS 03:05 - 💬 “Having time or time to kill is not often the best way to be productive.” 12:41 - 💬 “If you don't prioritise that and schedule it in your diary and block it out and value it as high as any other meeting you would put in your diary with your top client, you have it the same, the same value in your brain, the time value in your brain, rather than just considering the monetary aspects of it.” 14:20 - 💬 “If you have the opportunity to enjoy the time right now because of the business you've got, even if that is slightly detrimental to your business, surely you should still do it.” 14:37 - 💬 “I still find time to record a podcast episode, still find time to go skiing, and still find time to hang out with my son, and being really, really happy with all those things.” 15:46 - 💬 “Hopefully, what you heard today took you one step closer to building a successful business so you can share your passion with the world and serve an ever-growing number of people.”
TIMESTAMPED OVERVIEW 00:00 Adding value, cannot delegate, efficient under pressure. 03:31 Early morning work brings increased productivity and focus. 09:05 Focusing on work, but prioritising skiing. 10:08 Delegate routine tasks to prioritise personal time. 13:42 Entrepreneur prioritises joy over business success.
VALUABLE RESOURCES Website: http://www.systemizeyoursuccess.com Facebook Group: http://facebook.com/groups/systemsandoutsourcing/ LinkedIn: http://linkedin.com/company/systemsandoutsourcing/ Instagram: http://instagram.com/systems_and_outsourcing/ YouTube: http://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 31 May 2023 | SYS 123: Maximizing Business Potential by Outsourcing: How I Developed my Admin Virtual Assistant into a Certified Trainer | 00:17:37 | |
🎙 In this episode, Steve shares a huge milestone that he has just reached in his business. As business owners, we often feel that only we can provide the product that makes our business unique and have the expertise to pass on the wisdom to our clients that they need. The potential to upscale is limited as we are only a single unit. Steve has finally solved this problem by transforming his Virtual Assistant, JJ, into a Certified Trainer and is here to share how. KEY TAKEAWAYS 💡 The expansion of business can only be facilitated by acquiring more personnel and training others to do your current tasks, including the tasks at the heart of what you do. 💡 JJ’s work as Operations Manager familiarised her with the course's structure and gave her all the knowledge to pass on to Steve’s clients. 💡 Developing Certified Trainers will allow Steve to concentrate on scaling, improvement and problem-solving in the business. 💡 As coaches in business, we believe that people want us, which is not true. What they truly want are our solutions. These can be passed on by others within your organisation. 💡 Now, it is an established possibility that developing Certified Trainers can be repeated. BEST MOMENTS 1:59 - 💬 ‘I teach people how to create systems, to outsource work, to remove them from the day-to-day running of their business and on the whole, I've done a pretty good job with that myself. But the challenge of "how do I remove myself from the thing that I created myself" and that I think it's me that the Clients need, that's the problem I had.’ 4:39 - 💬 ‘“Awesome session today, got really good takeaways. Systems and Outsourcing, thank you.” It’s a simple and short message from one of our Clients, given proactively and independently to praise JJ, who had just done the meeting without my involvement.’ 9:32 - 💬 ‘Anyone can remove themselves from the day-to-day running of the business. Even if you’re the only person that knows something and you’re the person that’s been coaching and developing the business.’ 12:10 - 💬 ‘People come to me for a result. If I can give them a result in an even better and quicker way without me being involved on a day-to-day basis, that will benefit them.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 26 Jan 2023 | SYS 105: Using Artificial Intelligence to Write Contents For Social Media And Podcasts | 00:19:06 | |
🎙 In this episode, Steve introduces Apps that completely change how you consider and approach social media and content creation. This astounding breakthrough technology will transform your handling of all online content, from Facebook posts to podcasting. This is a live scripting of a potential podcast episode to demonstrate the abilities of two incredible Artificial Intelligence (AI) apps. Prepare to be amazed as this technology is like the ones you see in sci-fi novels and movies! KEY TAKEAWAYS 💡 OpenAI is capable of writing an entire podcast based on any suggestion. It can write scripts, stories, thesis and even poetry. 💡 Steve asked OpenAI what topic he should cover in a podcast episode about Operations Manual. OpenAI then provided a list of suggested titles about the Operations Manual that can be discussed in the podcast. 💡 Steve asked OpenAI to write an entire episode for the Systemise Your Success podcast using the list of topics that it also provided. OpenAI then produced an entire podcast episode based on the criteria and subject titles provided. 💡 Descript is an all-in-one video and editing app. This app can be ‘trained’ with the user's voice to produce spoken word content for any written document provided. 💡 The OpenAI written podcast episode is copied and pasted into Descript. Then Descript created an audio file of Steve’s voice reading the entire script that OpenAI had created. 💡 For video content, Descript can create subtitles and add images and sub-videos. 💡 OpenAI can also create pictures and paintings based on input criteria. BEST MOMENTS 2:36 - 💬 ‘OpenAI is an app developed by Elon Musk, and it allows you to tap into an Artificial Intelligence machine that sat there, waiting for you to throw questions at it.’ 7:14 - 💬 ‘To train the Descript app with my voice, I’ve read out some stuff that the app gave me, and it learned how I speak.’ 9:11 - 💬 ‘For those of you who don’t know, an Operations Manual is a comprehensive guide that outlines the procedures and processes for running a business.’ – Artificial Steve created by Descript reading a podcast script created by OpenAI. 12:50 - 💬 ‘That’s scary! With OpenAI and Descript, I created a podcast episode without doing anything! Ah, that was awesome!’ 15:51 - 💬 ‘It doesn’t mean you have to use OpenAI to write the contents and it not be your words. You can use it for inspiration, or you use it and then paraphrase it.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 14 Jun 2023 | SYS 125: AI-Powered Meeting Note-Taking Apps: Are They Worth the Investment? | 00:09:58 | |
🎙 Steve talks about AI meeting Note-Taking Apps and if they are worth investing in, their capabilities, and his first impressions of having used them regularly now for a few months. Steve has been using Read.ai but has also familiarised himself with Otto.ai, and today, he will be giving you an overview of these two apps. KEY TAKEAWAYS 💡 The Read.ai app records the live Zoom meeting included within the initial plan regardless of what device the meeting is being held on. Otto.ai does not have this recording option. 💡 As long as the meeting is scheduled on your calendar, Read.ai will record the meeting for you and create a summarised report, discussed topics, key questions, keywords used and highlighted points. 💡 Read.ai also provides participant information such as engagement, sentiment, charisma, arrival time, who had their camera and microphone on, and a ranked score against your previous meetings in your company and all the Read.ai recorded meetings in the world. BEST MOMENTS 1:19 - 💬 ‘During the trial period of using Read.ai, I had the Enterprise Plan, which gives you all the bells and whistles, and I was pretty impressed.’ 4:17 - 💬 ‘Read.ai creates a standard report for every single meeting. A well-written summary of an entire meeting, in about a couple of hundred words- really useful when you're trying to remember what you said on that meeting.’ 7:20 - 💬 ‘I think Read.ai is really good at giving you unlimited free cloud storage of meetings regardless of how you start that meeting. The other thing is brilliant summaries of topics and action points, and the third is its insight into the actual meetings and the sentiment and engagement of those meetings. For me, as a coach, that's important.’ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 13 Sep 2023 | SYS 138: I Believe The Secret to Systemizing Your Business is to Hire a Virtual Assistant, Period! Here's why... | 00:12:57 | |
🎙 Join Steve as he discusses the importance of hiring an assistant to help with systemization and documentation in your business. He shares his experience of being overwhelmed by creating systems independently and explains how having an assistant can free up time and headspace to focus on high-value work. KEY TAKEAWAYS BEST MOMENTS TIMESTAMPED OVERVIEW VALUABLE RESOURCES ABOUT THE HOST | |||
| 01 Aug 2024 | SYS 184: My Simple Business Cash Flow Management System for a Stress-Free Life | 00:38:07 | |
🎙 Dr. Steve Day shares his personal experiences and financial principles for small business owners to master business cash flow management.
He discusses the importance of having a suitable accountant and bookkeeper, setting up a simple cash flow spreadsheet, and creating separate bank accounts for different financial purposes. Furthermore, Steve emphasises the significance of having a cash reserve, managing periodic costs, and making provisions for taxes and VAT.
Additionally, he highlights how business owners can make better financial decisions, reduce stress, and ensure financial stability by implementing these strategies.
KEY TAKEAWAYS 💡 Staying cash flow positive is essential for small business owners to avoid financial surprises and, consequently, ensure financial stability. 💡 Hiring a suitable accountant and bookkeeper can save time and provide valuable financial advice. 💡 Creating a simple cash flow spreadsheet helps project future finances and make informed business decisions. 💡 Setting up separate bank accounts for different purposes, such as operating expenses, tax, cash reserve, and personal income, can help manage finances effectively. 💡 Building a cash reserve and making provisions for periodic costs can provide a financial cushion and, therefore, reduce stress in business operations.
BEST MOMENTS 00:00 - 💬 “Staying cash flow positive is an absolutely essential skill for all small business owners.” 04:46 - 💬 “Having some simple financial strategies in place with the right people at the right level for where you're at with your business can make the difference.” 25:09 - 💬 “Creating a spreadsheet just in a simple way for the general regular income and expenditure, plus those ad hoc things, as I mentioned, it's super quick and easy to do.” 35:48 - 💬 “Get yourself an accountant based in your country. Consider getting a bookkeeper if you think that having protections going forward is above and beyond a simple cash flow, which is a spreadsheet you can set up yourself.”
TIMESTAMPED OVERVIEW 00:00 Tips for small business owners to manage cash flow effectively. 04:44 Implementing financial strategies for business success and sustainability. 08:48 The Accountant saved money and provided valuable advice. 12:00 Good accounting is crucial until significant profit is achieved. 16:54 Outsourced accounting, lesson learned, time and money saved. 18:52 Outsource bookkeeping to UK-based or virtual assistants. 21:53 Track annual expenses for future financial planning. 28:23 Set up different bank accounts for the organisation. 31:19 Manage taxes and savings for business profits. 34:17 Separate accounts for efficient financial management.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 11 Oct 2023 | SYS 142: From Cleaning Toilets to Running a Property Empire: Orion Rodgers' Six-Month Business Transformation Leveraging Systems and Virtual Assistants, Founder of Coast & Host Vacation Rentals | 00:50:41 | |
🎙 Dr. Steve Day sits down with the remarkable Orion Rodgers, a seasoned entrepreneur who took his service accommodation business from overwhelming chaos to astonishing success. Orion and his wife embarked on their business journey in Canada, initially shouldering the weight of every task. However, through the art of systemization, smart task outsourcing, and assembling a stellar team, they unlocked the freedom and success they had always craved. Orion's incredible journey showcases the incredible potential of unwavering dedication and strategic planning in shaping a business that not only thrives but also grants you the lifestyle you've always aspired to. KEY TAKEAWAYS 💡 Systemization is key to running a successful business. By creating systems and processes, you can remove yourself from the day-to-day operations and focus on the bigger picture. 💡 Outsourcing and hiring a team can greatly improve efficiency and productivity. You can free up your time and focus on higher-level tasks by delegating tasks to virtual assistants or other team members. 💡 Building a strong team is crucial. Finding team members with the right skills and strengths for specific roles can greatly contribute to the success of your business. 💡 Overcoming mindset hurdles is essential. Doubt and fear can hold you back, but you can achieve your goals by pushing through and taking action. 💡 Learning from mistakes is part of the journey to success. Making hiring mistakes or facing challenges is normal, but it's essential to learn from them and adjust to improve your business. BEST MOMENTS 34:22 - 💬‘You never know what it's going to look like until it's working.’ - Orion 36:48 - 💬‘Once you achieve the goal, it's definitely worth it.’ - Orion 36:59 - 💬‘The grass is never greener. Sometimes it is, but the juice is always worth the squeeze.’ - Orion 37:04 - 💬‘Success is made up of mistakes. The straight line to success is the fastest way back down.’ - Orion 38:00 - 💬‘The hardest part is writing the email. Once you write the email to let them go or have the phone call, however, you decide to do it, there's no fight back. They just accept it.’ - Orion TIMESTAMPED OVERVIEW [00:02:49] Focused on guest experience and adventure enthusiasts. Beautiful accommodations, smooth check-in/out, excellent customer service. [00:06:51] The Virtual Assistant team manages guest communication and cleaning. [00:08:52] Growth phase, notifications routed to VA team. [00:14:02] Overcoming roadblocks in growing rental property business. [00:16:08] Meeting someone who can guide you forward. [00:19:37] Outsource video creation; use physical staff. [00:21:09] Connect with mentors to seek guidance and advice. [00:25:51] Virtual assistant role unclear; varied strengths and weaknesses. [00:28:44] Hiring remote team member: internet, OS important [00:33:40] "Keep digging, find the diamond within." [00:37:33] Letting go is easy, writing an email is hard. [00:41:19] Push through doubts, hire remote workers = success. [00:45:01] Many people didn't watch, but I summarised. [00:47:25] Success is having free time and moments. [00:48:46] Appreciate your inspiring story. Thanks a lot. GUEST RESOURCES Website: www.coastandhost.com Instagram: https://www.instagram.com/coastandhost/ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve was a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 14 Mar 2024 | SYS 164: Encouraging Innovation: Fostering a Culture of Continual Improvement in Small Businesses | 00:27:30 | |
🎙 In this episode, Steve Day shares a celebratory moment within his business where a staff member presented a process improvement idea. The episode delves into the importance of creating a culture of continual improvement within small businesses. Steve highlights the five key elements necessary for fostering this culture: values, tools, knowledge, opportunity, and confidence. Through a detailed breakdown, he explains how having the right values, providing the necessary tools and knowledge, offering opportunities for improvement, and instilling confidence in staff members can lead to significant advancements in business processes. The episode showcases a real-life example of how empowering staff members to take ownership of process improvements can lead to positive outcomes and growth within the organisation.
KEY TAKEAWAYS 💡 Values: Establish core values within your business that prioritise systems improvement and encourage a culture of continual professional development. 💡 Tools: Implement frameworks like the Sharpen with Ease process and task board management systems to empower your staff to automate, streamline, or eliminate processes effectively. 💡 Knowledge: Provide ongoing training and opportunities for learning to equip your team with the knowledge needed to identify areas for improvement and implement changes. 💡 Opportunity: Allocate dedicated time and resources for staff to focus on process improvement, ensuring they have the capacity to explore new ideas and strategies. 💡 Confidence: Foster a supportive environment where staff feel empowered to take risks, try new approaches, and learn from successes and failures in pursuing continual improvement.
BEST MOMENTS 00:14 - 💬 “It means that it's not you, the business owner or the manager, that has to do all the thinking, creativity, and systems improvement basically.” 03:07 - 💬 “And as a small business owner, it's absolutely game-changing.” 04:20 - 💬 “Values are an important part of every business. We all have them, whether we've documented them or not.” 20:12 - 💬 “As a manager, what we're trying to do is to encourage people to just ‘have a go’. And the key way to do that is to not pass judgment on the suggested improvement or on the plan they wanna implement and just let it happen.”
TIMESTAMPED OVERVIEW 00:00 Small business owners see continuous improvement success. 04:44 Actions must align with professed values to matter. 09:39 Empower through knowledge and professional development. 12:03 Small businesses can emulate successful marketing strategies. 15:50 Testing ideas crucial, measure, implement, time needed. 19:07 "Book inspires taking action, accepting responsibility." 20:11 As a business owner, struggle with involvement and judgment. 23:36 Encourage confidence, celebrate trying, and act positively.
VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||
| 16 Feb 2023 | SYS 108: Maintaining Your Team's Values, Culture, And Purpose As You Scale Your Business - Interview With Daniel Viduya, Head of Growth, Support Zebra | 00:53:55 | |
🎙 Steve interviews Daniel Viduya. As an adolescent, sleeping on park benches and eating out of trash bins was the norm for Daniel, who learned the importance of hard work and determination while growing up with hardships in the Philippines. Now living in Mexico, Daniel has mastered the art of Customer Service and Sales for over a decade. For years he worked under sweatshop-like conditions in call centres and is passionate about educating brands on how to scale high-performing teams in both an ethical and efficient manner. Daniel firmly believes that sales are not just simple sales. Instead, sales are about consulting and recommending what best suits a brand's needs. He applies these principles in his work with SupportZebra, the technical support and sales outsourcing company. Steve and Daniel talked about the work culture at SupportZebra and how that translates into better sales, the importance of accurate metrics and SMART action plans as part of scaling up, thorough documentation to support outsourcing, identifying a company's difficulties and needs and finding a solution, and the future of customer sales and support with the growth of Artificial Intelligence. KEY TAKEAWAYS 💡 Daniel wants to help customers ethically scale their customer service teams through outsourcing and discuss why outsourcing can help companies and their leaders. 💡 Daniel works with SupportZebra, the customer support and sales outsourcing company based in the USA and The Philippines. 💡 SupportZebra’s care for its employees is one of the reasons for the high retention rate and employee satisfaction in their company. This is refreshing for an industry well known for its toxic workplaces. 💡 Customers reciprocate a caring attitude when they know it is a culture in the company they are dealing with. They know when the employees genuinely care for them. 💡 By accurately tracking metrics such as customer satisfaction and call timings, it is possible to put together a specific action plan to improve a company’s Sales and Customer Service performance. 💡 An action plan has to be Specific, Measurable, Attainable, Relevant, and Timebound (SMART). 💡 SupportZebra make sure they fully familiarise themselves with their customer's systems to integrate the support staff into their assigned company. They also help companies document their systems. 💡 In his role, Daniel identifies the customer's needs and problems and, from the outset, can assess if SupportZebra is the right fit for the task. If not, Daniel has connections to refer a customer to a brand that will better suit the customer's needs. BEST MOMENTS 4:42 - 💬 ‘What makes SupportZebra different is the SupportZebra promise to care for one another, to care for people.’ – Daniel 9:40 - 💬 ‘One of our company's core values is being a team. We understand that success is only possible when you work as part of a team, share work and responsibilities, but also look out for each other and value family, health, and happiness.’ – Steve 14: 07- 💬 ‘Values is not just for the sake of having it stuck on a wall in your office or on your website to attract customers. It's about how you live and act even when no one's watching. That's when it matters, when you don't have to do it, but you do it anyway.’ – Steve 22:41 - 💬 ‘When you make your action plans based on the documented metrics that you have, it has to be in a SMART format (Specific, Measurable, Attainable, Relevant, and Timebound). When it's not in a SMART format, sometimes you can see the results, and then it starts falling off the phase again.’ - Daniel 33:09 - 💬 ‘When you want to scale your growth, a component of that growth is documenting your processes and also imparting this knowledge with a dedicated team so that you don’t have to worry about having the skills in the future.’ – Daniel 44:51 - 💬 ‘I’m not afraid of Artificial Intelligence for these reasons. AI is an extension of our thinking. AI is an extension of our knowledge.’ – Daniel GUEST RESOURCES Website: https://supportzebra.com/ Twitter: https://twitter.com/supportzebraph Facebook: https://www.facebook.com/SupportZebraPH Instagram: https://www.instagram.com/supportzebra/ LinkedIn: https://www.linkedin.com/company/support-zebra-an-fbc-company-/ VALUABLE RESOURCES Website: www.SystemizeYourSuccess.com Facebook Group: Facebook.com/groups/systemsandoutsourcing/ LinkedIn: LinkedIn.com/company/systemsandoutsourcing/ Instagram: Instagram.com/systems_and_outsourcing/ YouTube: YouTube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. | |||