Synergen Leadership Podcast (Synergen Group: With CEO, Julian Carle)

Nancy Youssef is the founder of Classic Mentoring & Coaching.

As a passionate mortgage broker and educator of new talent, she brings her love of service, teaching, learning and her commitment to the highest professional standards together to make a difference in the lives of her clients and the careers of her mentees.

With a personal belief in practicing what she preaches, her ability to dig deep in business and in life to align her values with her Classic-branded businesses has seen Nancy grow into a unique position of professional leadership in the mortgage and business community.

Nancy has been recognised by winning the MFAA Excellence Awards for Best Social & Community Champion in 2016 and 2017 as well as the Adviser magazine 2017 Better Business Award for Best Social Responsibility program.

Episode highlights include:

• Nancy’s experience of starting her own business
• The lessons she has learned as a leader and how she has developed into the leader she is today
• Why Nancy decided to write her book, Fear Money Purpose
• The importance of sharing information and being transparent with your team

Links

Nancy's LinkedIn profile

Nancy's website

Purchase Nancy's book, Fear Money Purpose

Nigel Adams is the author of Match Fit for Transformation – Realising the Potential of Everyday Heroes. He is also the co-founder and director of Hetton Advisory, a boutique advisory firm specialising in building operational excellence capability and the governance to support it. 

With significant experience as a passionate and innovative Chief Operating Officer, Nigel specialises in Service Operations Management and is known for driving performance and transformational change.

After 15 years in consulting, Nigel has spent the last 14 years focused on Financial Services Operations. This has provided him with a level of depth and breadth of experience gained from working across a wide range of industries.

During the conversation Julian explores Nigel’s book, Match Fit for Transformation, in detail. Episode highlights include:

• Why Nigel decided to write Match Fit for Transformation
• What transformation actually is, and why it’s important to be ‘Match Fit’
• Individual performance metrics and understanding customer quality
• What is Operational Excellence and how do we get started?

Links:

Nigel's LinkedIn Profile

Purchase Match Fit

Hetton Advisory website

David Banger is the author of Digital is Everyone’s Business – A Guide to Transition.

In addition to being an author, David is an advisor, Adjunct Professor and speaker. An internationally recognised innovator, he is a thinker and pragmatist. His expertise lies in offering unique and concise insights that enable organisations and their people to realise their technology and digital potential.

David founded his business, CHANGE lead, in 2018 and now works with CEOs, Executives, CIOs and their teams.

His international career of three decades has spanned multiple industries, much of it involving transformation and the next stage of ‘something’. David lived in London from 2001 to 2010 and is now based in Melbourne. He has been employed across many industries including Construction and Engineering, Professional Services, Technology, Management Consulting and Financial Services.

During the conversation Julian explores David’s book, Digital is Everyone’s Business, in detail. Episode highlights include:

• Why David decided to write Digital is Everyone’s Business
• Making meaning of our work, and how to align teams
• A warning about design thinking, lean and agile
• What the future holds for David

Links

David's LinkedIn Profile

David's Website

Purchase Digital is Everyone's Business

Join Julian as he introduces part 2 of a special content series on Emotional Intelligence – Awareness of Others.

Emotional Intelligence is becoming more and more accepted as a critical component of effective leadership and management and in today’s episode Julian explores how we can work towards being more aware of others and the impact this can have on the way we lead.

Episode highlights include:

• The links between behaviours, emotions, actions and outcomes
• The distinctions between social awareness and relationship management
• The value of recognising emotional cues
• Psychological safety and what it really means in practice

Links:

Julian's LinkedIn Profile

Purchase Julian's book - Give Back. Lead Forward

Part 1 - Emotional Intelligence, Awareness of Self

In episode 26 of the Synergen Leadership Podcast, Julian speaks with Chris Baker, Managing Director of Kallista Consulting - a business dedicated to increase performance and productivity through Lean and Six Sigma methodologies and techniques.

The practical application of Lean improvement tools is a passion for Chris and he has worked with many private and public sector organisations to help them achieve significant savings and productivity gains using these tools.

Ask any group of managers for a list of great leadership characteristics and you get the textbook responses of ’empowerment’, ‘engagement’ and ‘communication’. Then ask the same group how they actually achieve those things, and you will see many scrambling for answers. The reality is that most managers have never been given a concise framework for ensuring that their teams are aligned to the vision, strategy and goals of the organisation.

Traditionally known for it’s implementation in manufacturing and process environments, Chris explains how Lean & Six Sigma can be used as part of a Lean Leadership program within just about any business to drive teamwork, increase performance and have a positive impact on culture and morale.

Go To:

Chris's LinkedIn Profile

Kallista Consulting Website

Special Author Interview

In episode 24 of the Synergen Leadership Podcast, Julian speaks with Michael Bunting, Leadership & Mindfulness author and coach.

With an outstanding track record in his field, Michael is renowned as a world-leading authority on mindful leadership. Michael has trained and coached thousands of leaders - from CEOs to front-line managers.

Michael has written 3 bestselling books: Extraordinary Leadership, A Practical Guide to Mindful Meditation, and the international bestseller, The Mindful Leader.

In his conversations with Julian, Michael delves into the heart of mindfulness and how practicing mindfulness daily can improve your workplace and personal relationships. Michael shares some fascinating statistics highlighting why people need great leadership, and why great leadership motivates people to perform at their best, which in turn affects engagement and organisational performance.

Go To:

Michael's LinkedIn Profile

The Mindful Leader Website

Emma Bannister is the founder and CEO of Presentation Studio, as well as the author of Visual Thinking – How to transform the way you think, communicate and influence with presentations.

Emma thinks in pictures and stories. She is an expert at transforming the written word into visual masterpieces that matter more.

As a highly sought-after creative, workshop facilitator and keynote speaker, she is passionate about presentations and presenting big and beautiful ideas.

Emma leads a team of around 30, and by using their practical tools they have helped transform multi-million-dollar pitch presentations for companies such as Telstra, Westfield, Microsoft, Hyundai, Yahoo!7, Commonwealth Bank and PepsiCo.

When she’s not presenting, or teaching others how to present, Emma is writing for the likes of Smart Company, Business Insider, Qantas Radio, SMH, Financial Review, B&T, The CEO Magazine, Entrepreneur.com & Kochies Business Builder. Emma has also been a finalist in the 2015 + 2016 Telstra Business Women Awards.

Episode highlights include:

• Emma's leadership journey within the business she founded over 12 years ago, and how she has evolved as a leader during that time.
• The future of presentations including how they will look with rapid technology advances
• Emma’s area of leadership passion - enabling those in her team to be the best they can be
• Geeking out on the TV show Vikings

Links:

Emma's LinkedIn Profile

Presentation Studio Website

Purchase Emma's Book: Visual Thinking

Gihan Perera is the author of Disruption by Design – Leading Change in a Fast Changing World.

Gihan is a futurist, conference speaker, author and consultant who gives business leaders a glimpse into what's ahead - and how they can become fit for the future.

Since 1997, he has worked with leading thought leaders, change agents, business leaders and entrepreneurs, helping them with their strategy for thriving in a fast-changing world.

Forbes magazine rated him the #5 Social Media Influencer in the world (and #1 in Australia) in his area of expertise.

Gihan has always taken the lead in embracing emerging technologies and trends, from his university thesis in robotics and artificial intelligence, to leading a software development team building the infrastructure for the early Internet, founding one of Australia’s first Web development companies in 1996.

On top of all that Gihan is a Certified Speaking Professional (CSP), the only internationally recognised designation for professional speakers.

During the conversation Julian explores Gihan’s Book, Disruption by Design, in detail. Episode highlights include:

• Why Gihan decided to write Disruption by Design
• How to look wider and further for opportunities and threats
• The Delphi Method and why it is important to lean in
• 90 day projects and mental contrasting

Links

Gihan's LinkedIn Profile

Gihan's Website

Purchase Disruption by Design

Jayne Ward is the Group Head of Performance, Remuneration & Payroll at Australia Post – an organisation which has over 35,000 employees.

Jayne is passionate about making a difference by creating and implementing tailored strategies that work for the business by developing a values led culture, filled with high performing teams.

In 2017 and 2018 Jayne achieved LinkedIn Power Profile status within the HR space, and has one of the most viewed profiles in Australia.

She is also a Board Director, transformational change leader and corporate governance specialist with over 20 years of progressive and global experience and has extensive consulting and corporate experience advising Boards, senior leadership teams and the management of publicly listed organisations.

Episode Highlights include:

• Jayne's leadership journey beginning with when she was a team leader in a contact centre.
• The differences between being in a consulting role and being in a leadership role
• Jayne's area of leadership passion - coaching and supporting someone to grow into the best they can be.
• We also end up talking about the impact her CEO has had on the business overall

Links:

Jayne's LinkedIn Profile

Australia Post Website

In many cases, organisations what higher levels of performance from their leaders, but they do not have the systems in place that support better performance. This is what makes leadership enablement so important.

Episode highlights include:

• What is leadership enablement?
• Why leadership enablement so important and how it is practiced
• Who owns leadership enablement?
• A framework for exploring leadership enablement through both a people and process lens

Links

Julian's LinkedIn Profile

Purchase Julian's Book

Email Julian

Networking is an essential component of successful leadership which many leaders struggle with.  Join Julian as he introduces the concept of Genius Networking.

Episode highlights include:

• What exactly is Genius Networking?
• The definitions of networking, including seven networking considerations
• The 3 Step process for genius networking and how it can be implemented
• How to follow through and network with purpose

Links:​
Julian's LinkedIn Profile
Purchase Julian's book - Give Back. Lead Forward

In episode 14 of the Synergen Leadership Podcast, Julian speaks with Cris Massis, CEO of the Australian Physiotherapy Association.

The Australian Physiotherapy Association (APA) is the peak body representing the interests of Australian physiotherapists and their patients. The organisation has almost 25,000 members and over 300 members in volunteer positions on committees or working parties.

In this honest and frank interview, Cris talks about his personal leadership style and how he believes relationships and personality traits can lead to success, and how titles and reporting lines can have little to do with true leadership.

Cris also shares his view on his current role and its responsibilities, including the challenges the industry and market face in the future.  Also talking candidly about his future plans, Cris shares the importance of purpose and why that drives him on his leadership journey.

Go To:

Cris's LinkedIn Profile

Australian Physiotherapy Association Website

Mike Adams is the author of Seven Stories Every Salesperson Must Tell.

AS founder and CEO of The Story Leader,  Mike helps their clients grow revenue by systematically leveraging the most important human communication mechanism – Story.

Having worked for organistions such as Nokia, Siemens, Motorola and Spotless Group, Mike’s significant global experience and leading of sales teams has put him into a unique position where he is qualified to talk about all things sales and leadership.

During the conversation Julian explores Mikes book in detail from a leadership lens.

Episode highlights include:

• Why Mike decided to write this book
• How stories can change our minds and how the mind has a natural language
• The simple story framework and how we can use it to build connection
• How we can learn from other people’s stories

Links:

Mike's LinkedIn Profile

The Story Leader Website

Purchase Seven Stories Every Salesperson Must Tell

Wendy Born is the author of The Languages of Leadership - How to use your words, actions and behaviours to influence your team, peers and boss.

Wendy works with leaders and leadership teams to become more effective and productive by showing you how to remove all the ‘stuff’ that gets in your way. She can help you get cut through by effectively managing everyone you work with.

She shows leaders how to become better by driving performance, increasing accountability, having higher quality conversations, building trusting relationships and working towards a clear common goal.   Leaders who work with Wendy are able to engage in constructive conflict, be more collaborative within and outside of their business, and make better higher quality decisions.

During the conversation Julian explores Wendy’s book in detail. Episode highlights include:

• Why Wendy decided to write this book
• The Six Levels of Leadership and why it is important to be courageous
• Leaders being the catalyst for change
• The top 5 trust killers and why building a connection is so important

Links:

Wendy's LinkedIn Profile

Wendy's Website

Purchase The Languages of Leadership

In episode 30 of the Synergen Leadership Podcast, Julian speaks with Jaquie Scammell, customer service expert speaker and author of the book Creating a Customer Service Mindset.

To transform the customer service culture in an organisation, to decrease complaints and increase compliments, Jaquie Scammell’s approach is simple and more human than introducing better processes and procedures. Jaquie teaches the frontline to care consistently about their customers by cultivating a service mindset supported with practical tools. 

Jaquie has worked with some of the largest global workforce in retail, banking and hospitality and has managed and advised workforces from small teams through to staff of thousands.  She has studied Australian organisations that provide the best customer service and from this research she has created a system which will increase loyalty to your business.

Julian chats with Jaquie about the importance of customer service in any business or organisation and how success can be achieved by creating a customer service mindset and embedding this into your business’s culture.

Go To:

Jaquie's LinkedIn Profile

Jaquie Scammell Website

Michelle Gibbings is the author of Career Leap – How to reinvent and liberate your career.

As a recognised expert in organisational change and leadership, Michelle is passionate about working with leaders and teams to unlock high-impact choices so they accelerate meaningful progress, and are able to thrive in a complex, changing world.

Her work and reputation extends globally as a keynote speaker, advisor, expert facilitator and executive mentor of choice for many leading edge global organisations.

With more than twenty years’ senior executive experience across multiple industries, Michelle knows how to successfully navigate uncertain and ambiguous environments to secure sustainable outcomes.During the conversation, Julian explores Michelle’s book in detail.

Episode highlights include:

• Why Michelle decided to write this book

• The importance of recognising your own potential and the challenges associated with this

• Career identity and how that can change over time

• The Career Reinvention Cycle

Links:

Michelle's LinkedIn Profile

Michelle's Website

Purchase Career Leap

In episode 23 of the Synergen Leadership Podcast, Julian speaks with Andrew Ford, CEO of Social Star.

Based in Melbourne, Social Star is a digital marketing and personal branding management agency with a personal approach. Founded in 2013 by Andrew, a marketing expert & business coach who is also known as the "e-ttractionist", Social Star has grown into a national business supporting hundreds of new business founders achieve their dreams of working in an area they are passionate about.

In this candid interview, Andrew and Julian chat about personal branding and how it can shape your career.  Andrew shares some great stories of his past leadership roles and how he came to found Social Star.  Most importantly, Andrew talks passionately about his views on work and leadership, and what he believes leadership is all about.

Go To:

Andrew's LinkedIn

Social Star Website

In episode 46 of the Synergen Leadership Podcast, Julian speaks with Jason T Smith, author of Outside-in, Downside-up Leadership and Group Director of Back In Motion Health Group.

Jason founded the Back In Motion Health Group from his garage in 1999. He now leads a team of more than 600 professionals in over 100 locations across Australia and New Zealand.

In his chat with Julian, Jason talk more about his second book, Outside-in, Downside-up.  In this book, Jason tells the story of how he turned the traditional vertical organisation structure on its head and implemented a whole new concept – a sweet spot between distributed authority and peer accountability.  This saw his business generate revenues of near $50 million, in more than 100 locations.

Go To:

Jason's LinkedIn Profile

Jason's Website

Purchase Outside-In Downside-Up Leadership

Special Content Edition with Julian Carle

In Episode 25 of the Synergen Leadership Podcast, Julian introduces you to his book: Give Back. Lead Forward – Why every leader should be a mentor and have a mentor.

Mentoring provides a way for both mentor and mentee to accelerate their leadership learning.  Julian’s book covers building trust, giving feedback, resolving issues and the networking benefits mentoring brings.  When you mentor a next-generation leader you are giving back and at the same time leading forward.

With the rapid approach of artificial intelligence threatening to take so many jobs, it is soft skills, such as those learned and honed through mentoring, that will give readers the edge in their career journey.

Join Julian as he reads you the first chapter from his book and answers the question: “Why Mentor?”

Go to:

Synergen Group Website

Julian Carle's LinkedIn Profile

Purchase your copy of Give Back. Lead Forward here

In episode 48 of the Synergen Leadership Podcast, Julian speaks with Michelle Sales, author of The Power of Real Confidence.

Michelle is a highly sought-after speaker, trainer, facilitator and coach who has helped thousands of senior leaders and their teams learn to show up as the best version of themselves, to build their confidence and influence with others, and to maximise their leadership and performance.

In today’s episode, Julian and Michelle further explore some of the concepts from The Power of Real Confidence, including Michelle’s confidence model which shows you how to show up, stand up, speak up and step up to help you develop real confidence – a vital ingredient to leadership success.

Go To:

Michelle's LinkedIn Profile

Michelle's Website

Purchase The Power of Real Confidence

Shane Hatton is the author of Lead The Room - Communicate a Message that Counts in Moments that Matter.

Shane has spent more than a decade of his consulting and working in in-house marketing and communications gaining a deep appreciation of effective messaging that enables you to not only be heard but remembered.

He spent seven years leading, speaking, coaching and mobilising volunteers in the not for profit sector where he was responsible for building and nurturing the health, growth and culture of a rapidly expanding membership. It's this experience at the intersection of people, communication and leadership, along with his studies in business and psychology, that formed the foundation for his work today as a trainer, author and speaker to leaders and teams.

Shane knows the deep satisfaction of standing in front of a team of people, watching the lights go on, knowing they are with you; at the same time, he understands the sense of panic that can take hold when all eyes are on you in the crucial moments. He is a self-described ‘charismatic introvert’, so he has needed to learn how to face the fear of public speaking by embracing the potential of platform leadership.

He has always believed that great communication is much bigger than ‘speaking’, that it must be viewed through the lens of leadership — and it’s through this lens that he approaches his work. Shane believes we don't need better speakers; we need great leaders.

During the conversation Julian explores Shane’s book, Lead The Room, in detail. Episode highlights include:

• Why Shane decided to write Lead The Room
• What kind of leader do you want to be?
• How to develop your character
• The 5 levels of leadership credibility and how to manage your reputation
• The 3 ways to challenge dysfunctional thinking

Links

Shane's LinkedIn Profile

Shane's Website

Purchase Lead The Room

In episode 34 of the Synergen Leadership Podcast, Julian speaks with Olympic Hockey Gold Medallist, Mark Knowles.

Mark’s hockey career has seen him play around the globe and win prestigious awards, including 4 Olympic Games medals, 4 Commonwealth Games medals and 3 World Cups.  As former captain of the Kookaburras, Mark has also had the honour of being the flag bearer at the opening ceremony of the 2018 Commonwealth games where he played and won his final match with the Kookaburras before retiring.

Mark has built a reputation for himself as not only an exceptional hockey player and elite athlete, but also an honest and inspiring leader who is prepared to lead by example.  In Mark’s chat with Julian, they discuss the parallels of sport and leadership, and the traits and characteristics which Mark believes makes a good leader.  As well as recalling some of his past achievements and inspirations, Mark also shares with Julian his plans for the future and how he hopes to inspire the next generation of leaders through the sporting industry.

Go To:

Mark's LinkedIn profile

Mark's Twitter profile

Jason Cunningham is Director and Head of Business Advisory at The Practice, a holistic financial services firm providing a full suite of Business Advisory and Personal Wealth Advisory services across business consulting, accounting, tax, financial planning, mortgage broking, insurance, and superannuation.

You may also know him as a member of Channel 10’s “The Living Room” and Triple M’s “Rush Hour”.

Jason has a passion for helping business owners grow their business (and get their life back). As a Co-founder of The Practice, he believes 'It takes one to grow one' to grow a successful business, so you need to surround yourself with experts, so you are freed up to operate in your genius - whether that's as a technician, a salesperson, a leader, or a visionary.

He works closely with a handful of select business clients on short and long-term projects including:

• mission / core values / 'why' development sessions
• training programs for key team members / franchisees
• coaching and mentoring programs for business owners
• strategic planning sessions

Jason is also an author having published 2 books: "Have Your Cake and Sell it Too - The 7 Key Ingredients of Business Success" and “Where’s My Money?”

Some highlights of the episode include:

• Revisiting Jason's early days when he started the practice and the challenges of starting a new business.
• The highs and lows of Jason's journey including how he and his business partner started to drift apart and what they did to reconnect.
• Jason’s area of leadership passion - developing others. Jason shares how he goes about that including the importance of listening and understanding.
• Diversity of thought and how it can be harnessed.

Links:

Jason's LinkedIn Profile

The Practice Website

Purchase Jason's Books

Shelley Flett is the author of The Dynamic Leader – Become the leader others are inspired to follow

Shelley is a business and leadership trainer & coach who works with leaders to maximise efficiency and build high performance team cultures in organisations of any size. She has been doing this since 2015 after leaving a corporate career in customer service, operations and banking.

During the conversation Julian explores Shelley’s book, The Dynamic Leader, in detail. Episode highlights include:

• Why Shelley decided to write The Dynamic Leader
• The spoken and unspoken problems leaders face
• The Leadership Ladder – a tool Shelley has developed to allow you to reach the level of a dynamic leader
• The importance of holding yourself accountable and the need to celebrate success

Links

Shelly's LinkedIn Profile

Shelly's Website

Purchase The Dynamic Leader

In episode 36 of the Synergen Leadership Podcast, Julian speaks with Sally Foley-Lewis, author of The Productive Leader.

Sally is a Productivity and Leadership expert and has spent the last 20 years coaching, mentoring and developing people to be more productive through building their people and team skills and being more effective with their task management.

Working with managers and leaders in Australia and overseas, Sally is obsessed with helping people get on with their work, and get along with their peers.

During her chat with Julian, Sally shares some practical tips to identify which habits hinder or help your productivity and how these impact on your team and your workload.

Go To:

Sally's LinkedIn Profile

Sally's Website

Preview or purchase The Productive Leader

In episode 32 of the Synergen Leadership Podcast, Julian speaks with Gus Seremetis, CEO of Cire Services.

Cire Services is a community based not-for-profit organisation that provides nationally recognised education and training and offers a broad range of services; including accredited and non-accredited training, childcare services, services for older people and people with disabilities. Effective relationships and alliances and a strong connection to the community are at the core of Cire business.

Gus has been in the position of CEO at Cire for over 3 years and shares with Julian her journey to this position, as well as some of the challenges the role brings, as well as her philosophies and values around leadership. 

Go To:

Gus' LinkedIn Profile

Cire Services Website

In episode 44 of the Synergen Leadership Podcast, Julian speaks with Scott Eblin, author of The Next Level.

Scott is president of The Eblin Group, a leadership development firm committed to helping executives lead and live at their best. As a recognized expert on leadership, global speaker, best-selling author, and executive coach, Scott works with many of the world's best-known companies and organisations. Eblin is an honours graduate of Davidson College and holds a master's degree in public administration from Harvard University. He has a certificate in leadership coaching from Georgetown University and was a 10 year faculty member of that program.

Join Scott and Julian as they discuss Scott’s bestselling book The Next Level - What Insiders Know About Executive Success.  Scott explores the challenges facing new executives and the reasons why as many as 40% will step away from the new position within 18 months. Scott offers a practical framework for transformational behaviour and thinking that will enable new executives to develop the presence and confidence that is critical for success.

Go To:

Scott's LinkedIn Profile

Eblin Group Website

Purchase The Next Level

Toby Hall returns to The Synergen Leadership Podcast to share his thoughts and views on his leadership passion: Purpose.

Toby is Group CEO of St Vincent’s Health Australia, the nation’s largest not-for-profit health and aged care provider.  They operate six public hospitals, nine private hospitals and 17 aged care facilities in Queensland, New South Wales and Victoria.

St Vincent’s Health Australia employs over 20,000 staff and has revenue in excess of $2B.

Prior to joining St Vincent's Health Australia, Toby was CEO of Mission Australia – Australia's largest national community welfare services organisation. Toby has an extensive background working as a senior executive in the private, public and not-for-profit sectors.

Toby's commitment to the poor and vulnerable, both in Australia and internationally, has seen him in leadership roles at World Vision and governance roles with two regional hospitals and the health care services provider, Sterihealth.

He is a director of UNICEF Australia and holds an MBA from Southern Cross University.

Episode highlights include:

• Toby’s definition of purpose and what he believes his purpose is
• Why is purpose so important and how can we articulate it?
• How our personal purpose needs to be aligned to the organisational purpose
• How can our purpose ever be fulfilled?

Links:

Toby's LinkedIn profile

St Vincent's Health Australia Website

In episode 4 of the Synergen Leadership Podcast, Julian speaks with Colin Wilson, Managing Director and Founder of Key Business Advisors.

In an open and frank interview, Colin takes us through his leadership journey, and talks about some of the challenging times he has had with his business, particularly when key people left, and how he responded to that as a leader.

Believing that his team are a key to the businesses' success, Colin's passion for being a leader really shines through during the interview.

Go to:

Key Business Advisors Website

Colin's LinkedIn Profile

Extend your view of what risk is. Managing risk from a safety perspective is important, however, we need to look beyond safety and explore areas such as customer risk, people risk and competitor risk.

Episode highlights include:

• How we view risk
• A 4 Step framework for managing risk
• The risk of relying on one customer – a case study from Synergen Group
• How we can control risks and why we must always be thinking about risk

Links

Julian’s LinkedIn Profile

Purchase Julian’s Book

Email Julian

Tony Holmwood is the author of Best Behaviour – Empowering managers and HR leaders to coach and align employee behaviours to supercharge growth.

Tony is the founder of Outperf4m Consulting who offer a unique approach to improving business profitability by partnering with HR or management teams. Tony is passionate about human behaviour and people development. He is a commercially focused chartered accountant with substantial business performance experience in large local and global organisations.  He is also a qualified motivational, behavioural and emotional practitioner. He has gained a solid appreciation that people drive business and in the absence of people, there is no profit. He has worked with organisations such as Bega, Fonterra, American Express and KPMG.

During the conversation Julian explores Tony’s book, Best Behaviour, in detail.  Episode highlights include:

• Why Tony decided to write Best Behaviour
• The new world of HR and management, and how we can develop ourselves
• Forging deeper relationships, and the significance of self-awareness
• The power of goal setting and why we must appreciate the need for change

Links

Tony's LinkedIn Profile

Tony's Website

Purchase Tony's Book, Best Behaviour

Darrell Hardidge is the author of The 10 Commandments of Client Appreciation.

AS founder and CEO of Melbourne based business Saguity, Darrell is passionate about working with businesses who are committed to providing exceptional client service.

Saguity enables companies to define their unique point of difference from an independent market perspective and help businesses to create a new standard of KPI’s that connect team engagement, customer loyalty and turn revenue into a one number focus that everyone in the company understands and is committed to.

During the conversation Julian explores Darrell’s book in detail.

Episode highlights include:

• Why Darrell decided to write this book
• Client appreciation and what it really means, including the impact it has on both customer and supplier
• The idea of the first 15% and how Darrell has taken learnings from some of the lean six sigma methodology
• How to avoid the price trap

Links:

Darrell's LinkedIn Profile

Saguity Website

Anna Feringa is a Workplace Mental Health Consultant, speaker, trainer and Mental Health Program Strategist.

Untreated mental health conditions cost Australian employers $10.9 billion every year according to Beyond Blue. Recent research by Safe Work Australia found more time at work is lost to mental disorders than any other type of injury or illness.

As a Workplace Mental Health specialist, Anna supports employers by helping them see that embracing Mental Health in the workplace can help prevent injury and drive a great culture. She helps Australian businesses to go from fearful and confused, to confident and responsive when faced with Mental Health challenges in the workplace.

Anna helps Australian businesses to understand how to be a best practice employer when it comes to psychological safety in the workplace through implementing uncomplicated and practical systems and offering dynamic educational forums.

During the conversation Julian and Anna chat about all things related to workplace mental health.

Episode highlights include: 

• What is workplace mental health? What does a mental health problem look like?
• What a leader should look for, and when to start the conversation
• The difference between a mental health conversation and a performance management conversation
• Anna’s 3 stage framework which she has developed as a guide for leaders

Links:

Anna's LinkedIn Profile

Anna's Website

Join Julian for The Synergen Leadership Podcast Season Finale as he reflects on Season 2 episodes and what it has meant for us, our guests and for you, our listeners.

Subscribe or follow the Synergen Leadership Podcast now so that you don’t miss our return for Season 3 in January 2020.

Links

Julian's LinkedIn Profile

Purchase Julian's book

Don’t miss Season 3 of the Synergen Leadership Podcast.  Subscribe on iTunes, Google Podcasts or your favourite podcast listening app now!

Special Content Edition with Julian Carle

You need to build relationships with people so they get to know and trust you.

Teams and organisations that lack trust quickly fall behind teams where people trust one another and trust their leaders. A good level of trust provides an environment for healthy risk-taking in relationships. The higher the level of trust, the more that people are willing to take career risks for their leader or for their organisation.

Good working relationships give us several other benefits: our work is more enjoyable when we have good relationships with those around us. Also, people are more likely to go along with changes that we want to implement, and we're more innovative and creative.

Good relationships give us freedom: instead of spending time and energy overcoming the problems associated with negative relationships, we can, instead, focus on opportunities.

With higher trust levels organisations are more flexible, are better at creating strategic alliances, have more responsive teams, and are more effective at crisis management.

Join Julian as he explores the importance of relationships and how you can achieve good relationships with your team and your clients.

Go To:

Julian's LinkedIn Profile

Synergen Group Website

Kieran Flanagan and Dan Gregory are the joint founders of the Impossible Institute and the authors of Forever Skills – The 12 Skills to Futureproof Yourself, Your Team and Your Kids.

The Impossible Institute is a strategic think-tank that is designed to help leaders, teams and organisations be people smart and make change positive.

Together, Kieran and Dan are the strategic and creative team behind the most successful new product launch in Australian history and have applied their considerable experience to social change programs for the United Nations in Singapore, to category re-inventions and innovation initiatives for the likes of Coca-Cola, Unilever, Bayer and News Corp.

They also run leadership development programs across Australia, Asia, Europe and the USA for organisations in categories as diverse as Banking & Finance, Education, Technology, Pharmaceuticals, Real Estate & Retail.

On top of that They also write for Success Magazine & CEO Magazine in the USA and are regulars on ABC TV’s Gruen Series, Sunrise on Channel 7 and Sky Business News.

During the conversation Julian explores their newest book in detail. Episode highlights include:

• Why Kieran and Dan decided to write this book
• The three spheres of change and how to embrace opportunities
• Thinking in questions rather than statements, and how to imagine an alternate framework or universe
• Why it’s important to hold yourself accountable and be values focused

Links:

The Impossible Institute website

Kieran's LinkedIn Profile

Dan's LinkedIn Profile

Purchase Forever Skills

Evette Cordy is the author of Cultivating Curiosity – How to unearth your most valuable problem to inspire growth.  Evette is a human-centred designer who innovates and creates using a unique blend of curiosity and creativity anchored in the framework of Creative Problem Solving.

As the Chief Investigator at Agents of Spring, she helps organisations curiously seek out and creatively solve their customers' most valuable problems.

As a psychologist she has the expertise to get to the heart of human motivation, to create an optimal creative environment, and to both energise and synergise teams.

Evette believes that to unearth the right solutions, you must first find the right problems to solve and she uses a collaborative four-stage process designed to unlock the creativity and curiosity of both internal and external stakeholders to ensure the best business outcomes are achieved.

During the conversation Julian explores Evette’s book in detail.

Episode highlights include:

• Why Evette decided to write Cultivating Curiosity
• The value of finding your customers problems and how to future focus your outlook
• How to challenge assumptions and ask the right questions
• The 6 curiosity mindsets and how they act as a valuable framework for promoting depth of thought

Links:

Evette's LinkedIn Profile

Evette's Website

Agents of Spring Website

Purchase Cultivating Curiosity

In episode 28 of the Synergen Leadership Podcast, Julian speaks with Phil M Jones, international business speaker and author of five international best-selling books.

Phil entered the world of business at the tender age of 14. With nothing more than a bucket and sponge, he went from single-handedly washing cars at weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.  Soon after, at just 18, Phil was offered the role of Sales Manager at fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history.

In 2008, after several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed and has now trained thousands of people and has given over 2,000 presentations in more than 50 countries across five continents.

In today’s episode, Julian explores the concepts in Phil’s most recent book, Exactly What to Say: The Magic Words for Influence and Impact. Julian talks with Phil about how a leader can apply some of these ‘Magic Words’ in business by mastering the simple persuasion triggers of language.

Go To:

Phil's LinkedIn

Phil's Website

Purchase Exactly What to Say: The Magic Words for Influence and Impact

Special Content Edition with Julian Carle

John P Kotter is one of the world’s most respected thinkers and educators in the field of leadership and change.  In 2006, he published a book, Leading Change, which has become one of the foundation texts in organisational transformation thinking. Since then, transformation has become one of the most important aspects of organisational management, driven by the rapid pace of change that technology and opportunity have wrought.

In this second content episode of the Synergen Leadership Podcast, Julian takes us through Kotter's 8 Steps of Change model and shares some of his thoughts and experiences on implementation of this popular leadership tool.

Go To:

Synergen Group Website

Julian Carle's LinkedIn Profile

Gabrielle Dolan is the author of Real Communication – How to be you and lead true.

A highly sought-after keynote speaker, educator and author, Gabrielle has worked with thousands of high-profile leaders from around the world and helped countless of Australia’s top 50 ASX companies and multinationals to humanise their communications.

She holds a master’s degree in management and leadership, an associate diploma in education and training and is a graduate of the Harvard Kennedy School of Executive Education in both the Art and Practice of Leadership Development and Women and Power: Leadership in a New World.

Gabrielle is also the bestselling author of Ignite: Real Leadership, Real Talk, Real Results (2015) which reached the top 5 on Australia’s bestselling business books.

During the conversation Julian explores Gabrielle’s book in detail.

Episode highlights include:

• Why Gabrielle decided to write this book
• The four trends that are influencing how effective we are when we communicate to others
• The communication conundrum and the impact of technology on how we communicate
• Owning your genius and knowing what’s real for others

Links:

Gabrielle's LinkedIn Profile

Gabrielle's Website

Purchase Real Communication - How to be you and lead true

In episode 12 of the Synergen Leadership Podcast, Julian speaks with Toby Hall, Group CEO of St Vincent’s Health Australia.

St Vincent’s Health Australia has been providing health care in Australia for 160 years, and today is the nation’s largest not-for-profit health and aged care provider with an annual turnover of around 2.4 billion dollars, and approximately 24,000 employees.

Toby is extremely honest and humble about his role as group CEO and the responsibilities that brings.  He talks candidly about many aspects of leading such a large organisation including topics such as the financial responsibility, as well as the importance of purpose, and understanding what your purpose is as a leader.

Go to:

Toby's LinkedIn Profile

St Vincent's Health Australia Website

In episode 39 of the Synergen Leadership Podcast, Julian speaks with Lisa Stephenson, Author of Read Me First.

Lisa is a global speaker, success coach, facilitator, MC, author and CEO of a global, Australian-based consulting firm.

Lisa is a breath of fresh air, an authentic voice, and a powerful advocate for people to step up and go after what they (really) want in life and work. She’s about emotionally intelligent living and thriving in a time-poor, complex and challenging world.

In this casual and honest interview, Lisa and Julian chat about her book, Read Me First. Lisa shares her personal journey as to why she wrote the book and what she hopes her readers will get out of it and Julian further explores some of the concepts she introduces and how these could be utilised from a leadership perspective.

Go To:

Lisa's LinkedIn Profile

Lisa's Website

Lisa's Book: Read Me First

Join Julian in this Synergen Group Content Ecosystem episode, where he introduces you to the framework called the Johari Window.

The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group. The Johari Window model can also be used to assess and improve a group's relationship with other groups. 

Synergen Group uses the Johari Window concept in some of our leadership programs, and the feedback from the participants has been very powerful. Participants have seen it as a very practical way to start building the relationships between those in the team.

Episode highlights include:

• Introduction to the concept of the Johari Window
• The four quadrants of the window
• How to practically apply the Johari Window within a team environment
• How models like the Johari Window can be used to build deeper relationships

Links

Julian’s LinkedIn Profile

Purchase Julian’s Book

Email Julian

Jeremy Nichols is the author of The Power of Culture – How to transform your organisation through the one thing that is hard to overlook and difficult to shift.

As the owner of the boutique consultancy Composure, Jeremy helps organisations to create cultures and develop their leaders to improve the growth and performance of their organisations, teams, and individuals.

With over 25 years in the Management Consultant industry Jeremy has been a key advisor to many CEO’s, Boards, Executive Teams, Business Unit Leaders, and HR professionals.

He has also led and managed 4 consultancies, all at different stages of development. He is an experienced Board member and has held board positions with Melbourne Football Club, Signcraft and I-LEAP, a Melbourne University sponsored initiative for Indigenous Leadership Excellence Acceleration Program.

Through a focus on culture and leadership, Jeremy helps clients increase financial performance, manage risk and enhance their reputation.

Episode highlights include:

• Why Jeremy decided to write The Power of Culture
• The 4 distinct phases of culture, and why organisations need to recognise which phase they are in
• The importance of having a culture roadmap and why leadership is crucial
• The best next step, and what leaders should be looking for in their organisation

Links:

Jeremy's LinkedIn Profile

Composure Website

Purchase The Power of Culture

Greg Smith is the author of Career Conversations – How to Get the Best from Your Talent Pool

Early in his career Greg realised our motivations and behaviours determine the way in which we work with others, the way we lead, and whether we reach our career potential. In 2006 he completed his Masters in Career Development and later assisted Edith Cowan University in delivery of that program.

Over a long and varied leadership career he has benefited from several major transitions. This included leading large international, merchanting and trading businesses at chief executive level, followed by leading various consulting businesses and finally, co-founding and leading the HR consulting firm, deliberatepractice, as Managing Partner and CEO.

Greg’s extensive experience and strong track record of successfully shaping and driving business turnarounds, together with his expertise in career development, executive coaching and mentoring allows him to assist leaders to enhance their effectiveness and career satisfaction.

He is also accredited in theoretical and applied aspects of Solution-Focused Coaching from the Coaching Psychology Unit of the University of Sydney, a Professional Member of the Career Development Association of Australia (CDAA) and a Certified Practising Marketer (CPM) and Fellow of the Australian Marketing Institute (FAMI).

During the conversation Julian explores Greg’s book, Career Conversations, in detail. Episode highlights include:

• Why Greg decided to write Career Conversations
• The new career reality and how we can reinvent ourselves
• The importance of personal brand and the value of networking
• Leading the career conversation and why a written plan is so important

Links

Greg's LinkedIn Profile

deliberatepractice Website

Purchase Career Conversations

Colin Ellis is the author of Culture Fix – How to Create a Great Place to Work.  In addition to being a best-selling author of 2 books, Colin is also an award-winning international speaker and facilitator.

His latest book, Culture Fix, is the world's first 'how-to' guide for building a vibrant team, department or organisation culture.

Colin delivers speeches and programs around the world that inspire and motivate individuals to become role models for others, and to provide organisations with the skills to build cultures of success. Whether it's the way that projects are delivered, how teams work together or how to change the DNA of an organisation, Colin provides practical information on how to make change easy. Using case studies, experience and plenty of humour, Colin always ensures people are engaged and laughing!

During the conversation Julian explores Colin’s book, Culture Fix, in detail. Episode highlights include

• Why Colin decided to write Culture Fix
• What culture really is
• The 6 pillars of culture and how to apply them
• How to make culture stick

Links

LinkedIn Profile

Website

Purchase Culture Fix

In episode 35 of the Synergen Leadership Podcast, Julian speaks with John Baini, CEO and Co-founder of TruePillars.

When TruePillars was launched in 2016, its co-founders wanted to build something that was unique and had the chance to make a lasting, positive impact on the Australian financial landscape. TruePillars is now Australia's leading marketplace lending platform through which small and medium business borrowers can apply for loans and investors can bid on or purchase an investment in each loan they choose to select.

John takes us through his career in financial services working in the UK, Europe, and the Middle East. He talks about how those experiences led him to return to Australia and launch TruePillars where his aim is to achieve success doing things the right way.

Go To:

John's LinkedIn Profile

TruePillars Website

Special Content Edition with Julian Carle

Establishing and maintaining business relationships is a key component of leadership. Effectively managing many relationships can sometimes be an overwhelming job which some leaders fail to do well.

It won’t matter what title you hold, what experience you have or what education level you achieved, if you can't establish relationships with others you will never accomplish your work mission. Effective interpersonal work relationships are essential to job and career success and satisfaction.

The cynic may say “It’s not about what you can do – it’s about who you know.”

It is true, that some people get job opportunities or promotions and salary increases because they “know someone”.

But really, “It is about who knows what you can do.” You need to build relationships with people so they get to know and trust you.

When you trust the people you work with and do business with, you can work together seamlessly. You're more effective, you're happy to take worthwhile risks, and you can work securely, knowing that your co-workers will support you – just as you will support them.

Go to:

Synergen Group Website

Julian Carle's LinkedIn Profile

Troy McKinna is the author of Brand Hustle – 4 Critical Foundations to Accelerate Brand Growth.

Troy believes in the power of building brands because brands connect products and services with consumers. Brands strengthen P&Ls and drive growth. Brands attract the best talent and provide a beacon in the sea of choice.

At his business, Agents of Spring, Troy builds brands by creating disruptive, consumer led products and services, by leveraging the creative problem solving framework.

Troy helps organisations curiously seek out and creatively solve their customers most valuable problems. Problems, that once solved, create value for both consumers and organisations. The problems that motivate consumers to pay brands to solve.

As a start-up entrepreneur and co-founder of Quest Beverages, he practices what he believes and is inspired by the journey of building the Calm & Stormy brand from nothing. A brand with a mission: Healthier people living on a healthier planet.

During the conversation Julian explores Troy’s book, Brand Hustle, in detail. Episode highlights include:

• Why Troy decided to write Brand Hustle
• How brand contributes to the financial success of an organisation
• Why it’s important to understand the problem you are solving for your customer
• How brands can stand out and deliver

Link

Troy's LinkedIn Profile

Agents of Spring Website

Purchase Brand Hustle

Special Content Edition with Julian Carle

Focus on the customer in business is not a new concept, however where the focus lies has changed over the years.  Join Julian as he takes you on the journey of the customer – from Customer Service, through to Customer Experience (or CX as it’s commonly referred to), and where he thinks focus on the customer is shifting to next.

Julian also introduces some frameworks and diagnostic tools to enable you to have a look at what you are currently doing, and where you can improve and add value to the customer and your connections in the future.

Go To:

Julian's LinkedIn Profile

Synergen Group Website

Lynne Cazaly is the author of ish – The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough.

Lynne is obsessed with helping leaders lead their teams through transformation and change.  This is about business agility, about helping people apply their ideas and adapting to what happens when those ideas are put to practice. Leaders become more capable, boost engagement with their staff and make decisions quicker.

Lynne has delivered keynotes, workshops and sessions for leaders globally including Europe, USA, Asia & NZ and is also the author of another 6 books in addition to ish.

She is also an experienced board director and chair and has worked with clients such as Bupa, mebank, Microsoft, Zendesk, Intuit, Nestle, TAC, Australia Post, NAB, Metro Trains, Commonwealth Bank, and the Western Bulldogs AFL Team.

During the conversation Julian explores Lynne’s book in detail. Episode highlights include:

• Why Lynne decided to write ish
• Types of perfection and the impact these can have on us
• The change from default thinking to direct thinking and why this is such an important aspect of leadership
• Why perfection is on the rise and what we can do about it

Links:

Lynne's LinkedIn profile

Lynne's Website

Purchase a copy of ish

Jen Jackson is the author of How to Speak Human, A Practical Guide to Getting the Best From the Humans You Work With.

Jen is also the Managing Director of Jaxzyn, a company who provide engagement consulting and communication design to pioneering corporate leaders who want to change the future of work.

As Jen puts it, she spends her days chatting, caffeinating and strategising with co-conspirators (aka clients) from around the world. Making her way from farm to city, Jen champions humans of all stripes (and plaids).

Jen has a unique ability to slice through layers of complexity, cut to the core of the matter and communicate with creative flair and dairy farmer simplicity.

During the conversation Julian explores Jen’s book in detail.

Some highlights of the episode include:

• Why Jen decided to write this book
• Jen shares how through talking to her clients she discovered that many leaders were frustrated with the lack of cut through with their personal communication.
• Exploring the importance of narratives and how important they are to effective communication.
• Excuses for mediocrity and why there are no excuses for working towards being a better communicator.

Links:

Jen's LinkedIn Profile

Jaxzyn Consulting Website

Purchase 'How To Speak Human'

In episode 22 of the Synergen Leadership Podcast, Julian speaks with Cameron Schwab, founder and CEO of Design CEO.

Design CEO is focused on providing learning opportunities and experiences for senior people in business. Business often turns to the football codes when seeking to understand the key concepts of team, particularly, the role of leadership in terms of establishing a winning culture and executing a game plan. Built around the core principles of teaching mastery, the Design CEO programs seek to mirror the teaching expectations of elite sport and provides workshops and mentoring to support this.

Undoubtedly Cameron is most known for his previous roles in the Australian Football League. At the age of 24, Cameron was appointed CEO of Richmond Football Club – the youngest CEO to be appointed in the history of the game.  For most of the next 25 years, he was CEO of Richmond, Melbourne and Fremantle and to date he is the second longest serving CEO in the modern game.

During his chat with Julian, Cameron shares stories from his AFL days, along with his philosophies and thoughts on leadership, as well as some of his favourite business frameworks and models.

Go To:

Cameron's LinkedIn Profile

Design CEO Website

Special Content Edition with Julian Carle

Leadership does not come from your title. In fact, being named to a position is only the first and lowest of the five levels every effective leader achieves. To become more than a boss people are required to follow, you must master the ability to inspire and build a team that produces not only results, but also future leaders.

Which level are you at as a leader?  Which level do you aspire to be?

Join Julian as he explores and explains the 5 Levels of Leadership which were developed by bestselling author and leadership expert, John C Maxwell.

Go To:

Julian's LinkedIn Profile

Purchase The 5 Levels of Leadership

In episode 40 of the Synergen Leadership Podcast, Julian speaks with Bianca Bowron-Cuthill, Head of Customer Success at Intuit Australia.

Intuit is a business and financial software company that develops software for personal finance, small business, tax and accounting including QuickBooks.  Founded in 1983, Intuit has over 9,000 employees in 20 locations across 9 countries. With revenue over $6.0 billion, Intuit is also featured on Fortune 100 Best Companies to Work, People Magazine Companies That Care and Forbes America’s Best Employers for Diversity.

Leading the Customer Success function at Intuit Australia, Bianca is an experienced leader in building a culture of innovation. She is passionate about customer experience, innovation, coaching & building high performing teams and in 2018 she was named as one of the Top 50 most influential women in accounting. During her chat with Julian, Bianca shares her views on leadership and some of the tools and techniques she uses to be a successful businesswoman and leader.

Go To:

Bianca's LinkedIn Profile

Intuit Website

Customers are the lifeblood of any business and we should always be looking at how we can stack the value we are providing to them.

During this content episode, Julian will explore each of the 5 levels of Customer Value:

1. The product or service that you provide
2. The experience your customers have when they engage with you
3. The results your product or service delivers to them
4. Becoming a trusted advisor
5. Becoming a strategic partner

Links:

Julian's LinkedIn Profile

Purchase Julian's Book, Give Back. Lead Forward

In episode 42 of the Synergen Leadership Podcast, Julian speaks with Sue Barrett, Managing Director of Barrett Consulting.

Established in 1995, Barrett is a full service advisory, consulting and education firm who specialise in helping people and businesses sell better.

In her chat with Julian, Sue talks frankly and openly about her philosophies and views on leadership, sales and business.  Sue discusses her passion in educating people on ethical, human-centred selling and how she came to establish and grow her successful business.

Go To:

Sue's LinkedIn Profile
Barrett Consulting Website

One of the biggest challenges all leaders face is making sure they are communicating effectively. It is one of the biggest complaints staff have - that their managers do not communicate effectively. It is also one of the biggest issues that our clients talk to us about.

During the episode Julian introduces a straightforward process which looks at the process of communication.

Episode highlights include:

• The importance of being clear on your outcome and what barriers might get in your way.
• Why we need to understand who we are delivering the message to and being crystal clear on what the actual message is.
• Feedback - why it is a vital component of effective communication.

Links:
Julian's LinkedIn Profile
Purchase Julian's book - Give Back. Lead Forward

Join Julian in a special content episode as he shares his ideas on the importance of setting expectations as a leader. This is our first content episode for Season 2, and it is also the first content episode that has been specifically designed to be a part of our Curriculum Ecosystem.

Setting expectations is one of the most important things a leader can do to make sure they are getting the most from their teams and importantly, from themselves. During the episode Julian explores the concept of setting expectations from 3 perspectives - Self, Manager and Team.  He also encourages you to participate in some activities to help you set expectations this way.

Episode highlights include:

• The link between setting expectations through the lens of result and behaviour, whilst tying them to your organisational values.
• Using the Balanced Scorecard as a mechanism for fleshing out expectations and to focus in on the importance of being adaptable in your approach.
• Commitment and measurement and why these are so important when it comes to setting expectations.

Links:

Julian's LinkedIn Profile

Synergen Group Website

Managing all the stakeholders in leadership and business is a significant challenge that many leaders face.  In this episode Julian introduces content that we use in our face to face leadership programs around stakeholder management. This is our seventh content episode for Season 2, and it is also the seventh content episode of our Synergen Curriculum Eco-system.

Episode highlights include:

• What exactly is stakeholder management?
• The principles of stakeholder management, and how you can apply them in a practical sense
• The 5 Step process for engagement with practical exercises to help implement it
• Barriers to effective engagement, and strategies for success

Links:
Julian's LinkedIn Profile
Purchase Julian's book - Give Back. Lead Forward

Bryan Whitefield is the author of Winning Conversations – How to turn red tape into blue ribbon.

With over 30 years of experience across engineering, financial services and management consulting Bryan has helped thousands of executives achieve their goals. His passion is for making the difficult and complex doable.

He has authored books on decision making and influencing, and has featured in The Weekend Australian, News.com.au, CEO World Magazine, CMO Magazine, HR Director and myriad other publications, podcasts and radio interviews.

He is best known for his workshop facilitation skills and his ability to engage and influence at board and executive level. He helps organisations drive risk leadership from risk management programs, reframe decisions using data and he works with corporate services to cut red tape and create blue ribbon.

During the conversation, Julian explores Bryan’s book in detail.

Episode highlights include:

• The building blocks of persuasion, and what the push and pull of persuasion is
• The importance of sometimes needing to think fast and sometimes needing to think slow
• The concept of Deep Listening, and why it is important

Links:
Bryan's LinkedIn Profile
Bryan's Website
Purchase Winning Conversations

Season Finale

50 Episodes of a podcast is a great achievement, but more importantly, 50 episodes provide a lot of great conversations to learn from.

Join Julian as he reflects on some of the key themes and messages he has learned from speaking with leaders and business authors throughout Season 1.

Subscribe or follow the Synergen Leadership Podcast now so that you don’t miss our return for Season 2 in January 2019.

Go To:

Julian's LinkedIn Profile

Don't miss Season 2 of the Synergen Leadership Podcast!  Subscribe on iTunes or Google Podcasts now

Join Julian as he introduces part 1 of a special content series on Emotional Intelligence – Awareness of Self.

Emotional Intelligence is becoming more and more accepted as a critical component of effective leadership and management and in today’s episode Julian explores how we can work towards being more aware of ourselves and the impact this can have on others.

Episode highlights include:

• ‘Trigger to Impact’ - how this process can lead us to better understand ourselves
• The distinction between self-awareness and self-management
• The value of exploring your emotional strengths and weaknesses
• 360 Degree reviews - a valuable contributor to your own self development

Links:

Julian's LinkedIn Profile
​Purchase Julian's Book, Give Back. Lead Forward

In episode 47 of the Synergen Leadership Podcast, Julian speaks with Anthony Williams, Founder and Director at Modus Leadership Development.

Anthony is a Business Psychologist who has held senior leadership roles in management consulting firms. Specializing in Leadership Development and Sales Effectiveness, Anthony has over 10 years experience working with blue chip organisations across Asia Pacific and Europe.

Having known each other for some years, Julian and Anthony chat candidly about different perspectives on leadership, and Anthony shares his thoughts around the distinction between sales leadership and general leadership.  Anthony also shares some stories from his leadership journey, including an honest recount of when one of his team gave him some less than positive feedback!

Go To:

Anthony's LinkedIn Profile

Modus Website

In episode 10 of the Synergen Leadership Podcast, Julian speaks with Belinda Perisic, General Manager of Coulter Roache Lawyers.

Belinda shares some of her experiences of being a very young leader when she started out working in some of Australia’s larger organisations such as Woolworths and Fonterra.

During her time at Coulter Roache, Belinda has moved from a senior HR role into the role of General Manager.  She talks about the added responsibilities that come with that role, and what some of the techniques and behaviours are that she believes makes her team so successful.

Go To:

Coulter Roache Website

Belinda's LinkedIn Profile

Special Content Edition with Julian Carle

The ability to establish a high performance culture in their team is one of the most important skills a leader can have. Effective leaders understand how the culture of a team directly influences the performance of a team.

The term “high performance” gets thrown around a lot. But what is it really? Well it is not one simple thing but rather a number of components you put together and embed into your team. Regardless of size, an integral part of developing the team culture is your commitment as a leader to understand and demonstrate the actions and behaviours that shape and build the culture.

Ask yourself this question, right now:
“If someone external spoke to, reviewed and investigated my team, would they consider my team as high performance?”

When we ask leaders this question, most times we get the same answer. “No!”

So today's podcast episode is all about providing you with a framework you can begin to implement immediately with your team as you take them on the journey of becoming a high performing team.

Go To:

Synergen Group Website

Julian Carle's LinkedIn Profile

In episode 8 of the Synergen Leadership Podcast, Julian speaks with Anthony Jones, Group CEO of Linx Cargo Care Group.

Anthony takes the time to share his journey with us from starting out as an operator within the business through to his current position where he is responsible for over 3800 people.

In this honest and insightful interview, Anthony shares some personal thoughts on his role, and how he balances such responsibility with his family life.  He also discusses the industry’s biggest challenges and how he approaches this with his team.

Go To:

Linx Cargo Care Website

Anthony's LinkedIn Profile

Pamela Jabbour is the founder and CEO of Total Image Group, a uniform designer and manufacturer for some of Australia’s leading brands including Dan Murphy’s, Ford Australia and Fantastic Furniture.

Pamela started Total Image group in 2005 straight after finishing university. To get the business started, Pamela jumped on the phone and made 100 phone calls a day for 12 months before she won her first customer.

Her business really took off when she was invited to quote for one of the largest retailers in Australia who at the time had 30,000 employees. Pamela won the job and immediately Total Image Group began to grow as other brands started to enquire about the products and services they offered.

Today, Pamela oversees the team at Total Image Group as they dress over 300,000 employees daily around the country as the business continues to grow and look at what the future holds.

Episode highlights include:

• The early days when Pamela first started Total Image Group
• The lessons Pamela has learned as a leader and how she has developed the type of culture she believes in
• How the business looks at the performance of its leaders through a Management Accountability Plan
• The challenges that Pamela can see ahead for her industry

Links

Pamela's LinkedIn Profile

Total Image Group Website

Yu Dan Shi is the author of Come Alive – live a life with more meaning and joy.

Yu Dan is known for helping professionals, executives and entrepreneurs find clarity in their life, career and business, so they can focus on what really matters and succeed with joy and meaning.

In 2008, she was a senior executive with a young family and seemingly had it all. However, she felt stagnated and unhappy and she wanted to quit. She didn't quit, instead, she began a search for answers.

Yu Dan did extensive research over the years and found that what she felt is normal and can be turned around with the Strengths & Inner Genius approach.

The approach has given her, and hundreds of corporate professionals renewed direction and energy, and has taken them to a whole new level of joy, success, and fulfillment.

Yu Dan has worked as a senior executive within Fortune 100 companies and has been a leadership coach for a global talent management consultancy. She also holds several coaching psychology degrees and qualifications.

During the conversation Julian explores Yu Dan’s book in detail. Episode highlights include:

• Why Yu Dan decided to write Come Alive
• The patterns and habits that lead us to where we are
• The four habits of high achievers and four practices of living well
• Yu Dan’s daily practice checklist

Links

Yu Dan's LinkedIn Profile

Yu Dan's Website

Purchase Come Alive

In episode 31 of the Synergen Leadership Podcast, Julian speaks with Elaine Jobson, CEO of Jetts Fitness.

Elaine has worked in the health and fitness industry for over 20 years and has worked for some of the industry’s most well-known entrepreneurs including Mike Balfour, founder of Fitness First - which at the time was the fastest growing and largest chain of health clubs in the world.

Elaine has travelled the world in various leadership roles, one of which included time in South Africa taking on the role of Chief Operating Officer for Virgin Active.  During this role she was able to learn from the Richard Branson school of thinking about building a brand and focusing on the customer.  Leading the team through a significant culture shift, she was able to take Virgin Active South Africa to become Deloitte Best Company to Work For.

Elaine has now been with Jetts for over 5 years and brings with her a wealth of knowledge, experience and passion.  Sharing some of these experiences during her chat with Julian, Elaine gives some great examples of why she has been able to bring success with her in various leadership roles, and why customer and culture play such a vital part in that success.

Go To:

Elaine's LinkedIn Profile

Jetts Fitness Website

Elaine's Blog: Culture Hacker

Scott Stein is the author of Leadership Hacks – Clever Shortcuts to Boost Your Impact and Results.

Scott is a certified speaking professional, mentor, CEO and Director who works with leaders to help them implement fast track strategies to improve results. He has worked with thousands of leaders from CEOs and front-line managers to small business owners to identify ways to make a difference to the people they manage and the tasks they undertake.

Scott also mentors senior leaders with practical strategies that allow them to get more results from themselves and their people and work with senior leadership teams using a process called Compression Planning. This allows them to collectively identify the strategic framework to move toward their goals in less time.

Scott has worked with many of the world's best known brands and government agencies including City of Sydney, Mazda, Carlton & United Breweries, American Express and Mercedes-Benz.

Episode highlights include:

• Why Scott decide to write this book
• The challenges of distractions, both from an internal and external perspective.
• Delegation, the critical aspect of leadership. Scott shares his model for being an effective delegator.
• Core 30 and Fence 50, how they help you consider how to get your message across.

Links:

Scott's LinkedIn Profile

Scott's Website

Purchase Leadership Hacks

Jo Burston is one of Australia’s most successful female entrepreneurs.   She has launched six businesses - the standout being Job Capital which went from $0 to $40-million turnover in five years and has kept her on the list of Australia’s top 30 female entrepreneurs since 2013.

Jo has worked in partnership with the Prime Minister and Cabinet and Office For Women as well as global brands such as Microsoft, Google, Ernst & Young, PricewaterhouseCoopers and Xero.

Her most recent launch is www.startup.business which runs entrepreneurial Learning in Action programs for school-aged children both in curriculum and as school holiday programs in every state and territory in Australia.

Jo is passionate about the idea that you can’t be what you can’t see and uses these programs, as well as her globally recognised social impact business Inspiring Rare Birds, to inspire, support and educate entrepreneurs with the goal of giving every woman the opportunity to be an entrepreneur by choice.

During the conversation Julian and Jo speak about all things mentoring - a passion they both share.

Episode highlights include:

• Jo’s definition of mentoring and why she believes mentoring is so important
• Some of the success stories Jo has seen as a result of mentoring programs
• The skills someone needs if they want to be a mentor
• Who inspires Jo and why?

Links:

Jo's LinkedIn Profile

Inspiring Rare Birds website

Dr Karen Morley is the author of Lead Like a Coach – How to get the most out of any team.

As an expert in coaching, collaboration and connected leadership Karen’s work focuses on the areas of leadership identity, transition and transformation, leadership styles, inclusive leadership, gender equity and unconscious bias.

She works at individual, team and organisational levels with her purpose being to reset leadership.

Typically, she works with clients who are CEOs and executive teams, to develop organisational capability and work better together.  She also works with individual executives, to increase leadership capability, build presence, step up, increase engagement and be more balanced.

Karen is particularly motivated to work on eliminating barriers to potential. These might be barriers that individuals place on themselves, that organisations place on how they choose leaders, or that society places on who can be a leader.

Her vision is to reset leaders so that they are energised, amplified and connected. That enables them to reset leadership so that it mobilises action, unites effort, and creates value.

Episode highlights include:

• Why Karen decided to write this book
• How coaching realises potential, and the four main forms of mind
• Elements of Coaching Presence
• Creating a coaching culture

Links:

Karen's LinkedIn Profile

Karen's Website

Purchase Lead Like A Coach

In episode 6 of the Synergen Leadership Podcast, Julian speaks with Matt Tamplin, CEO of Waste Services Group.

Matt talks about his experiences in leading a team of around 1,300  people with a budget of 500 million, and then leading a team of 25 and the different challenges that can pose.

Matt also shares a leadership model which he has liked and been able to take with him through his various leadership roles, and which he has used in both a formal and informal context.

Go To:

Wasteflex Website

Matt's LinkedIn Profile

David Pich is the Chief Executive of the Institute of Managers and Leaders and the author/curator of Leading Well – 7 Attributes of Very Successful Leaders.

David has a strong and proven track record in the core skills of leadership that include setting strategy, defining culture and leading people. He has also worked with both the State and Federal Government on a series of significant funding projects.

David feels truly at home in complex leadership roles, and in 2017 he authored the now bestselling book, Leadership Matters - 7 Skills of Very Successful Leaders. The book draws on his own personal leadership philosophy as well as on the experience of great local and international leaders to tell a compelling and interesting leadership story.

David is the 2nd member to return as a guest on the Synergen Leadership Podcast, as we spoke about his leadership journey in episode 27 during season 1.

During the conversation, Julian explores David’s book, Leading Well, in detail. Episode highlights include:

• Why David decided to write/collate this book
• The 7 attributes of very successful leaders
• The link between this book and the first book in the series
• The dark side of leadership
• A Synergen exclusive! David reveals there will be a third book in the series

Links

David's LinkedIn Profile

Purchase Leading Well book

Purchase Leadership Matters book

Institute of Managers and Leaders website

Special Content Edition with Julian Carle

Many studies have shown that the more styles a leader exhibits, the better.  There are six basic styles of leadership; each makes use of the key components of emotional intelligence in different combinations. The best leaders don’t know just one style of leadership – they are skilled at several, and have the flexibility to switch between styles as the circumstances dictate.

Many managers mistakenly assume that leadership style is a function of personality rather than strategic choice. Instead of choosing the one style that suits their temperament, they should ask which style best addresses the demands of a particular situation.

Join Julian as he explores the concepts of the 6 Emotional Leadership Styles, based on the article “Leadership That Gets Results”, by Daniel Goleman. Published in Harvard Business Review, March-April 2000

Go To:

Julian's LinkedIn Profile

Synergen Group Website

Special Content Edition with Julian Carle

Coming to you by special request!

In our third content episode, Julian Carle shares his 3 P Framework for LinkedIn for Leaders.

Being a big fan and passionate user of LinkedIn himself, Julian couldn’t resist the request to deliver a podcast episode sharing how he uses LinkedIn, and what he believes are the essential do’s and don’ts on the professional social network.  

Whether you are new to LinkedIn, or a seasoned user, there is sure to be some handy tips and reminders in this episode to assist you in getting the best out of LinkedIn.

Go To:

Synergen Group Website

Julian Carle's LinkedIn Profile

In episode 17 of the Synergen Leadership Podcast, Julian speaks with Warwick Sommer, Chief Operating Officer at Ampcontrol.

Ampcontrol is a leader in electrical and electronic engineering across a range of industries, delivering integrated electrical, electronic and control solutions to improve safety and efficiency in mining, renewable, infrastructure and industrial applications.

Warwick has an intriguing and unique journey through leadership which has seen him move from an engineering role, into a commercial legal role and now back into a more generalist management role of Chief Operating Officer at Ampcontrol who employ approximately 800 people and turnover in excess of $200 million dollars.

Of particular interest in Julian’s chat with Warwick is that he shares his success implementing the Kantor Structural Dynamics Theory – a model based on David Kantor’s theories of Model Building and Structural Intervention as a means to improve the performance of individuals, teams and organisations.

Go To:

Warwick's LinkedIn Profile

Ampcontrol website

David Sharrock is the Managing Principal of Sharrock Pitman Legal, a thriving boutique Melbourne based commercial law practice where the credo is: ‘on your side’.

David has over 40 years extensive business experience and provides business consulting to the owners and managers of small to medium enterprises. He also works with the executive and board members of not for profit organisations, advising on practical matters relevant to running their enterprises.

A nationally accredited and experienced mediator and dispute resolution expert, David’s aim is to work with his clients on practical solutions to avoid the need for costly court proceedings.

David is also an accomplished author, writing the book: Fighting for Enterprise Success: Through the Eye of the Tiger.  It’s a practical workbook comprising a 440-page journey through 44 years of personal and enterprise experience, with 68 self-assessment tools, samples and templates.

Episode highlights include:

• David’s first leadership role and the challenges associated with this
• Servant leadership and why it is a leadership philosophy that David follows
• Leaving full time employment and starting your own business
• The challenges that the legal profession will face in the coming years

Links

David's LinkedIn Profile

Sharrock Pitman Website

Purchase Fighting For Enterprise Success

Join Julian in this Synergen Group Content Ecosystem episode, where he introduces you to the framework called the 9 Box Grid.

The 9 Box Grid is an approach to looking at people’s performance and potential, and can be used for succession planning, including identifying potential leaders within an organisation.

This is a model which is gaining traction in organisations across Australia due to it’s simplicity and effectiveness.

Episode highlights include:

• Background on the 9 Box Grid.
• The basis of the 9 Box Grid model - performance and potential
• How the 9 Box Grid model can be applied in a practical sense within a team environment
• How to use the 9 Box Grid to identify people as part of the succession planning process

Links:

Julian’s LinkedIn Profile

Purchase Julian’s Book

Email Julian

Ashleigh Alsadie is the founder and CEO of The PromoDonna, a Melbourne based boutique agency which provides businesses with effective marketing communications programs aimed at generating new business opportunities and the acquisition of new clients.

She is also the founder of Sales Sistas, a membership-based organisation and support network which enables women to implement effective sales and marketing strategies into their business. Sales Sistas also aims to develop the superstar sales persona to enable women to run the successful business that they’ve always dreamt of. 

Ashleigh has held senior leadership roles such as General Manager and Sales Manager and has a degree in Public Relations. And, a bit of a fun fact - she has appeared in on television in shows such as Neighbours and City Homicide!

Episode highlights include:

• The challenges associated with Ashleigh’s first leadership role
• The importance of understanding the difference in people’s business styles and behaviours
• The challenges of being a leader within a business that you own
• The importance of really understanding your team

Links:

Ashleigh's LinkedIn Profile

The PromoDonna Website

Sale Sistas Website

In episode 38 of the Synergen Leadership Podcast Julian chats with Anna-Lucia Mackay.  Anna-Lucia is Managing Director of HCM Global and a leading consultant, speaker and commentator on global management trends and practices.  She has been widely recognised through numerous industry awards and was a finalist for the prestigious Telstra Business Women’s Awards.

Anna-Lucia is also the bestselling author of The Four Mindsets – How to Influence, Motivate and Lead a High Performance Teams which is now sold in over 25 countries.

Join Julian and Anna-Lucia as they further explore the key concepts of the Four Mindsets and how you can influence, motivate and lead high performance teams.

Go To:

Anna-Lucia's LinkedIn Profile

Purchase The Four Mindsets

In episode 18 of the Synergen Leadership Podcast, Julian speaks with Donna Jones, Group Manager Talent & Diversity at Transdev Australasia.

Transdev are a leading public transport company. They have over 5,700 employees who operate train, bus, coach, ferry and light rail services across Australia and New Zealand. With partners in local government, public authorities and private companies, Transdev deliver over 145 million passenger journeys every year on over 2,050 vehicles and vessels.

In her chat with Julian, Donna shares some of the lessons she has learned in her various leadership roles, and how she views leadership as a position of influence rather than that of a directive authority.  She also discusses some of the challenges she faces working with an executive team to implement cultural change within the organisation - as well as the rewards that come with it!

Go To:

Donna's LinkedIn Profile

Transdev Australasia Website

In episode 7 of the Synergen Leadership Podcast, Julian speaks with Lauren Staley, Managing Director of Infolio Property Advisors.

In this insightful interview, Lauren shares some of her experiences leading her team and growing her business.  She also shares the perspective of being a young leader and the challenges that brings with it.

Lauren stresses the importance of understanding who you are as a leader, and of discerning who you listen to, and where you take your inspiration from.  By doing this, Lauren has developed her own leadership methodologies which has seen her, and her business become the success it is today.

Go To:

Infolio Website

Lauren's LinkedIn Profile

Special Content Edition with Julian Carle

Establishing and maintaining business relationships is a key component of leadership. Effectively managing many relationships can sometimes be an overwhelming job which some leaders fail to do well.

It won’t matter what title you hold, what experience you have or what education level you achieved, if you can't establish relationships with others you will never accomplish your work mission. Effective interpersonal work relationships are essential to job and career success and satisfaction.

The cynic may say “It’s not about what you can do – it’s about who you know.”

It is true, that some people get job opportunities or promotions and salary increases because they “know someone”.

But really, “It is about who knows what you can do.” You need to build relationships with people so they get to know and trust you.

When you trust the people you work with and do business with, you can work together seamlessly. You're more effective, you're happy to take worthwhile risks, and you can work securely, knowing that your co-workers will support you – just as you will support them.

Go to:

Synergen Group Website

Julian Carle's LinkedIn Profile

Donna McGeorge is the author of The 25 Minute Meeting – Half the Time, Double the Impact

As Speaker, Author and Mentor, Donna McGeorge helps organisations, executives and leaders adapt to the disruption of the traditional working model and embrace both the now of work and future of work anywhere, anytime.

She empowers managers to create work environments, interactions and relationships that engage employees and make them want to show up, play nicely, and get the work done.

Donna has worked with managers and leaders throughout Australia and Asia–Pacific for over 20 years. She delivers practical skills, training, workshops and facilitation to corporates — such as Nissan Motor Company, Jetstar, Medibank Private and Ford Motor Company — so they learn to manage their people well and produce great performance and results.

Donna is the author of five books including the one we are going to explore today, The 25 Minute Meeting, published by Wiley.

Episode highlights include:

• Why Donna decided to write this book
• The 6 types of meetings, and why only 33% of meetings are useful
• The importance of setting meeting ground rules so that everyone is on the same page
• The 25 Meeting roadmap and what leaders can do to get there

Links:

Donna's LinkedIn Profile

Donna's Website

Brad Giles is the founder of the strategic planning and coaching consultancy, Evolution Partners. He and is also the author of the book, Made to Thrive, The 5 Roles to Evolve Beyond Your Leadership Comfort Zone.

Brad has more than twenty years’ experience as a serial entrepreneur, strategic planner and leadership coach, and has twice been recognised as a BRW Fast 100 founder and an EY Entrepreneur of the Year finalist. He is also actively involved in the Entrepreneurs Organisation.

During the conversation Julian explores Brad’s book, Made to Thrive, in detail. Episode highlights include:

• Why Brad decided to write Made to Thrive
• The importance of accountability for both employees and suppliers
• CEOs being an ambassador for an organisation
• The importance of strategy and succession planning

Links

Brad's LinkedIn Profile

Evolution Partner's Website

Purchase Made to Thrive

In episode 19 of the Synergen Leadership Podcast, Julian speaks with Wendi Dawson, National Brand Manager at Victory Corporate Serviced Offices.

Victory Offices is a leading provider of serviced, virtual and co-working office spaces. They currently have 11 locations on the Eastern seaboard of Australia and are rapidly expanding in Australia with plans to open sites overseas.  With the motto ‘We mind your business', Victory Offices is focused on the customer, and the prestigious 6 star service they offer their clients.

Wendi’s role as National Brand Manager is about fulfilling the Victory Office mission of ‘making clients happy, and keeping them that way’.  She ensures that the culture of her team stay’s on mission, and continues to enhance and support the client experience. 

Wendi’s vivacious personality shines through in this insightful interview with Julian, as she explains why clear goals and targets are imperative to her role, what she believes are some of leadership's biggest myths, as well as her views on mentoring and networking.

Go To:

Wendi's LinkedIn Profile

Victory Office's Website

In episode 27 of the Synergen Leadership Podcast, Julian speaks with David Pich, Chief Executive of the Institute of Managers and Leaders.

The Institute of Managers and Leaders (IML) is a non-profit Membership organisation with more than 11,000 Members. For 76 years they have been supporting professionals on their leadership journey in keeping with their vision – “Creating better managers and leaders for a better society”.

David chats with Julian about his journey through various leadership roles, and the experiences and people that have shaped him to become the leader he is today.

David also discusses the history of IML - previously known as the Australian Institute of Management (AIM), and the recent changes that the organisation has gone through. David discusses the importance of continuing development and how the Chartered Manager designation can support and enhance the Leader's journey.

Go To:

David's LinkedIn Profile

Institute of Managers and Leaders website

In episode 43 of the Synergen Leadership Podcast, Julian speaks with Lainer Tayler, Managing Director of HR Squad.

Lainie is the founding Director of HR Squad - a boutique firm focusing on supporting small businesses or intact teams with best practice and simple HR solutions.

Lainie has over 20 years experience working in large global and local organisations specialising in leadership development, talent management and generalist human resources.  She has worked with some Australia’s most influential organisations including North Mining, adidas, GE, Country Road, Telstra and Asciano.  However Lainie’s real passion is unlocking the potential in all leaders and has deep expertise in talent and leadership development.

In her chat with Julian, Lainie shares some of her insights about some of the leaders she has worked with during her career so far, and she also provides a different perspective on the role that HR can – and should – play in a business.

Go To:

Lainie's LinkedIn Profile

HR Squad Website

Sandra Aloi is the founder and director of the Bureau of Business, a boutique PR, marketing, events & lifestyle agency.  The Bureau of Business breathes new life into brands to create, refresh or re-position them, developing authentic brand stories and memorable visual languages to bring out their best.

Sandra is a highly experienced professional with almost 20 years experience in protecting and enhancing the reputation of multinational organisations servicing markets in Australia, New Zealand, Asia Pacific and North American regions.

She has worked for organisations such as Fairfax, BASF, Dow Chemicals and the EPA.

As well as being the CEO of Bureau of Business, she has recently launched a new venture, The Mind of Femme - a new initiative that is committed to increasing the visibility of women in Australia (and abroad) who are capturing our attention through their determination to drive change in the world as we know it.

Episode highlights include:

• Sandra’s leadership journey beginning with when she was a first in charge of a team of 3.
• Diversity of thinking – getting the most from your team
• Connectedness - how and why it happens.
• How we can become the best versions of ourselves by believing in ourselves

Links:

Sandra's LinkedIn Profile

The Bureau of Business Website

The Mind of Femme Website

Julia Steel is the author of Buy-In – How to Lead Change, Build Commitment and Inspire People.

Over the last two decades Julia has worked with leaders around the world to plan and execute strategy in their business. She knows that frameworks and PowerPoint are not enough to deliver results on their own. That success depends on the buy-in of people, their ability to deliver, and lead change.

When organisations and people struggle to execute, it affects confidence at every level. Values like trust, passion, and integrity, are replaced with tension and frustration that ultimately deliver a lack of results.

During the conversation Julian explores Julia’s book, Buy-In, in detail. Episode highlights include:

• Why Julia decided to write Buy-In
• What buy-in looks like and why it matters
• Competence killers, and confident competence
• Why engagement isn’t enough and how we can build commitment

Links

Julia's LinkedIn Profile

Julia's Website

Purchase a copy of Buy-In

Special Content Edition with Julian Carle

In our next content episode, Julian takes you through the successful GROW Coaching model.

A critical success component in effective workplace relationships is the ability to behave in the role of ‘manager-coach’, rather than simply ‘manager’. 

Adopting coaching as a management style requires managers to help other people unlock their potential and enhance their own performance.  It’s about supporting people to learn instead of telling them what the answers are.

The mindset of the manager-coach is to create an environment that fosters learning, independent thinking and opportunities to contribute. The manager-coach doesn’t want to be seen as a solution provider. Rather, they want to be seen as a facilitator, paving the way for team members to achieve their results.

Go To:

Synergen Group Website

Julian Carle's LinkedIn Profile

Sandra Hills is the CEO of Benetas, a leading not-for-profit organisation with a mission to provide older Victorians, their families and carers with a full range of quality community-based services and residential homes and apartments.

Sandra joined Benetas in 2009 with career experience in health, business management and public policy. Under Sandra's leadership, Benetas has diversified its services to meet new and future demand with a specific focus on innovation, research, workforce development and sustainable fiscal growth.

Sandra has also held senior roles at the Brotherhood of St Laurence and Whitehorse City Council.

Episode highlights include:

• Sandra’s first leadership role and its associated challenges
• Challenging working environments
• Succession planning and how Sandra builds the capability of her executive team
• Economic and societal challenges that are on the horizon

Links

Sandra's LinkedIn profile

Benetas Website

One of the biggest challenges all leaders face, is not having the frameworks and understanding to deal with conflict in the workplace. Some leaders are naturally comfortable with this and some are not.

Episode highlights include:

• The differences between constructive conflict and destructive conflict.
• Why many leaders do not resolve conflict and what the consequences of that are.
• Bell & Harts Eight Causes of Conflict - diagnosing the root cause of conflict.
• The process to resolving conflict and principles around mediating conflict resolution.

Links:

Julian's LinkedIn Profile
Purchase Julian's book - Give Back. Lead Forward

Special Content Edition With Julian Carle

Resilient people not only survive and bounce back after a setback, they come back stronger and wiser.  People who are highly resilient are excellent at finding the silver lining in any situation, and they excel in finding the lesson each negative experience has taught them and applying it in their future endeavours.

Resilience enables us to better deal with workplace demands, especially when those demands arise from a constantly changing environment, priorities and workload.  Resilient people do more of the things that help maintain that responsiveness.

There are a lucky few who are born with a natural ability for resiliency, fortunately for the rest of us, resiliency can be learned. Join Julian as he steps you through ways you can build your resilience, and how you can build resilience in your teams.

Go To:

Julian's LinkedIn Profile

Synergen Group Website

Special Content Edition with Julian Carle

Mentoring provides a way for both the mentor and mentee to accelerate their leadership learning. In this episode of the Synergen Leadership Podcast, Julian introduces you to some of the topics from his book about mentoring called Give Back. Lead Forward. Covering areas such as building trust, giving feedback, resolving issues and the benefits networking brings, Julian shares his thoughts on why every leader should be a mentor and have a mentor.

Go To:

Julian's LinkedIn Profile

Synergen Group Website

In episode 15 of the Synergen Leadership Podcast, Julian speaks with Mark Peterson, General Manager of Fleet & Maintenance at Wettenhalls Transport.

Wettenhalls is a family owned and operated business, which has been providing responsive, safe and innovative transportation solutions across Australia for over 90 years.

Mark chats candidly with Julian about his current role, as well as previous roles which have contributed to his knowledge and understanding of leadership today.  Together, they discuss topics such as understanding the commercial side of business from a leadership perspective, as well as how to successfully implement change in the workplace.

Go To:

Mark's LinkedIn Profile

Wettenhalls Website

In episode 11 of the Synergen Leadership Podcast, Julian speaks with Richard Amon, CEO of Disability Sport & Recreation.

Disability Sport & Recreation are a charity whose mission is to provide and promote positive health outcomes for people with a disability, through participation in sport and recreation.

Throughout his career, Richard has assisted others to achieve their potential through sport, recreation and training and has held several senior roles within the sporting and recreation arena.

With great passion and conviction, Richard shares some of the learnings he has gained from these experiences, including both the successes and the challenges.  Richard also offers his thoughts and ideas on leadership, including the importance of networking and mentoring.

Go To:

Disability Sport & Recreation Website

Richard's LinkedIn Profile

Travis Jones is the founder and CEO of Results Based Training (RBT) Gyms, a business with over 20 locations around Australia and overseas. He is also the co-founder and CEO of Attain Digital, which is a digital marketing agency already having great success in delivering big results for their clients. He is also the founder of Think Tank, a business coaching firm specialising in working with small businesses to grow and dominate their industries.

In addition to these roles, he is also the founder of “If Not Now, Then When” a not-for-profit charity foundation with a mission to establish and maintain relationships and business hub's to support entrepreneurs and other like-minded not-for-profit organisations throughout Australia.

During the conversation Julian and Travis explore several different aspects of Travis’s leadership journey.

Episode highlights include:

• When Travis was first in a leadership role and also the link back to his early sporting experiences.
• Feedback and how important Travis believes it is.
• Travis shares his view that he doesn’t see himself as a very good manager, he sees himself more as the visionary leader.
• Leadership and discipline and how they are linked.

Links:

LinkedIn Profile

Instagram

Website