We talk with Rick Hawkins who lead the sustainability efforts at The Breakers Hotel in Palm Beach, Florida for over two decades.  You’ll hear how they engaged and inspired their employees, and about their community outreach programs. 

We talk with Jo Hendrickx, founder of Travel Without Plastics, and how they assist hotels in reducing and eliminating single-use plastics, and offer reusable alternatives to those products.  During this interview I made the mistake of saying Travel With Plastics, so please know that I meant to say Travel Without Plastics. 

We talked with Guy Bigwood, Chief Changemaker & CEO of the Global Destination Sustainability Movement, about how DMO’s and CVB’s can become sustainable destinations and capitalize on the eco-conscious traveler preferences. 

Blake Englehard, Director of Growth at Goodr, talks about their mission to end food waste, fight hunger, and feed communities. They discovered that it’s not a matter of food shortages, but rather it’s a logistics problem.

We talk with Dina Belon, VP of Operations & Real Estate Assets for Pineapple Hospitality. Dina will discuss the many opportunities to save money on hotel development and building operations.

Chef John Noble Masi, who is on the faculty of Florida International University’s Chaplin School of Hospitality & Tourism Management and specifically their Restaurant & Culinary Management program discusses the many ways to reduce food waste in the kitchen and repurpose food for another meal.

We talk with seasoned sales and marketing professional, Lisa Pickersgill, who makes the business case for becoming a greener hotel and proving it by obtaining a certification for your achievements, which makes it easier to sell your property.

Dr. John Buschman, Associate Professor at Florida International University’s Chaplin School of Hospitality & Tourism Management shares the huge opportunities for food recovery and donation, along with a case study at the South Beach Food & Wine Festival.

Jared Meyers, Chairman of Legacy Vacation Resorts, talks about the benefits of becoming a certified B Corp, which demonstrates an organization’s social and environmental impact.

Roger Amidon, general manager of the Palm Beach Marriott Singer Island Beach Resort & Spa, shares their journey toward achieving the Green Key Global Eco-rating with 4 Keys, the highest rating available.

Ken Cruse, CEO of Alpha Wave Investors and Soul Community Planet, his new holistic hospitality hotel brand, will discuss the importance of Environmental and Social Governance for investing, as well as the conscious hospitality concept they’re creating, which is all about being healthy, kind, and green.

Jim Guilkey, Ph.D President of S4 Netquest discusses the importance of  launching an effective training program as the foundation of your sustainability journey. It will ensure both a successful and impactful sustainability program.  He explains the cost that will come with not considering training as an important part of your sustainability journey, and the specific benefits that you reap. He also will explain the types of training formats that millennials and gen z’s will pay attention to and find engaging. 

You can order Dr. Guilkey’s easy to read book on his proprietary training methodology: M-PACT Learning here. https://www.amazon.com/M-Pact-Learning-Competitive-Advantage-Executives/dp/164225049X

Dr. Nadya Zhexembayeva has been speaking the language of sustainability for decades.  But now, she talks Reinvention! She will share her stories of reinvention from around the world and even practical tips and frameworks for making sure your hospitality business is staying relevant.  Think Reinvention is something you don’t have to worry about, think again.  Nadya will tell you why in this fast-paced world, you need to Reinvent EVERY 3 YEARS!

Why is she referred to as the “Reinvention Guru”?

You can order Nadya’s latest book that also serves as a practical guide here: 

Chief Reinvention Officer Handbook visit her Reinvention Academy and tune into her Ted Talks.  

In this episode we talk with Sue Graves, CEO of Experience Alive, LLC. After decades running hotels, Sue saw the need to help connect hoteliers to innovative and sustainable technologies to help make everyday processes more efficient and profitable. Hear about her journey and her favorite technologies that will give your organization more time and money! 

If you are curious and want to learn more about NFT’s check out Sue’s new book here: https://www.amazon.com/Quick-Easy-NFT-Launch-Book/dp/B0BXZS6WKK

In this episode we talk to Claudia Vecchio, CEO Sonoma County Tourism,  on her journey to designating Sonoma County Tourism a “Green Destination”. Claudia is a fearless leader who will talk about what led to this decision and how it was the obvious move for SCT to ensure a thriving and resilient destination and all its stakeholders.  It has not been an easy journey and she will share with you how to choose the right partnerships, what mistakes to avoid, the benefits of certification and so much more!

Tune into this episode to hear Rose O’Connor founder of Sustainable Wanderlust and the recipient of Virtuoso Sustainability Award teaches Luxury Travel Agents to use nature as a mentor and the UN Sustainable Development Goals to sell sustainable travel. She also discusses the bare minimum you should be doing as a hospitality and/or tourism organization when it comes to measuring your environmental performance.

In this episode we talk to Jay DeVore- Real Estate Developer and CEO of Idyll Reserve, a cutting edge, Luxury Eco Retreat in Hocking Hills, Ohio. He will debunk any misconception that green buildings are too expensive, and how to follow your gut and get comfortable with “risk”. Jay also gives insight into practical tips on how to make green construction decisions that will significantly reduce waste. 

in this episode we talk to the founder of Volcanoes Safaris Eco Tourism Lodges in Africa, Praveen Moman.  He takes us on their 25 year journey to increase the Gorilla and Chimpanzee populations through community engagement. He also explains how operating sustainably is an imperative and not a buzzword. At the end of the episode you may be asking yourself if your organization is operating as a  “cost free arrangement."

 Watch Praveen Moman's TedX talk 

In this episode we are joined by Regitse Rosenvinge, author, storyteller and recent award winner of TOP 50 Global social media influencers in hospitality.  Regitse will help you uncover your brand DNA and ensure your messaging is attracting the right people! You can find her at  https://regitserosenvinge.com/ and buy her e-book Storytelling For Hotels here! Don’t miss these critical tips for a thriving hospitality business!

Jenna Hamm owner of Camp Denali, in Alaska will transport you to Denali’s wild and spellbinding in-tact ecosystem, to which only 3% of the planet ecosystems can say they are. You will learn why it is such a privilege to visit this world heritage site, what guests say was the most unexpected part of their visit and the formula you need to lighten your impact on our beautiful planet. 

www.campdenali.com

 www.adn.com

Anchorage Daily News is really a great news source to learn about Alaska-- our politics, people, cultures, economy. 

 www.alaskaventure.org

Alaska Venture Fund is a relatively new non-profit group doing really innovative work in Alaska's communities to support adaptation, resiliency and regenerative economies. 

 www.nativemovement.org

Native Movement is the umbrella organization for the Fairbanks Climate Action Coalition. The Coalition has a carbon offset program, the Fairbanks Carbon Reduction Fund, that we have engaged in for the first time this year, providing Camp Denali guests with an impactful and local opportunity to offset some of the carbon footprint of their travel. The fund works with a Fairbanks-based home weatherization company to provide low income households home efficiency improvements to save on heat energy costs.

 www.alaskaconservation.org

The Alaska Conservation Foundation is a funder for conservation work throughout the state, also doing and supporting the work of many of Alaska's grassroots organizations.

Jesse is Director of Strategy at the Spinnaker Group, a Division of SOCOTEC.  He explains the many benefits of achieving LEED Green Building Certification.

Delphine Millot is the V.P. of Sustainability at the Global Business Travel Association (GBTA).  

Do you have corporate travel contracts you are trying to win?  If so, this is the episode for you!  Delphine will dive into what you must be thinking about from a sales and marketing standpoint for your hospitality business, and what great resources are available to you from the GBTA to identify what your sustainability priorities should be to fulfill and answer RFP’s.  Don’t miss this informative episode!

We talk with Glenn Hasek, President of Hasek Communications, L.L.C., is also Publisher and Editor of Green Lodging News, and the many benefits of being a truly sustainable hotel.

https://www.greenlodgingnews.com/

In Part 1 of this 2-part series, Bill Browning will answer questions like “How does nature do that”? Bill will take us on a fascinating journey into the difference between biophilic design and biomimicry, which is what scientists call “innovation inspired by nature”. As a founding member of the United States Green Building Council, Bill is a pioneer in the green building movement. His work has spanned decades, introducing a new appreciation for the way buildings affect our mood and productivity. 

 He has written multiple books, such as Greening the Building and the Bottom Line (1994), The Economics of Biophilia (2012), 14 Patterns of Biophilic Design, Human Spaces 2.0: Biophilic Design in Hospitality (2017), Nature Inside, and A Biophilic Design Guide (2020). His work has been featured in the Wall Street Journal, the New York Times, the Washington Post, Elle, Popular Science, and in segments by NPR, Reuters, CNN, and PBS. He is currently the managing partner at Terrapin Bright Green, an environmental strategy research and consulting firm. Browning’s clients include Disney, New Songdo City, Lucasfilm, Google, Marriott, Bank of America, Salesforce, Interface, JP Morgan Chase, CoStar Group, the Inn of the Anasazi, the White House, and the Sydney 2000 Olympic Village.

Come along as we delve deeper into our discussion with Bill Browning, a pioneer in the world of Biophilic Design.  Discover his valuable insights into effortlessly infusing the beauty of nature into your hotel environment.  Bill shares compelling project examples from his own experiences, highlighting the remarkable tangible transformations brought about by these principles.  Now, it’s your opportunity to embrace his ideas and seamlessly integrate them, fostering inspiration among both your guests and staff.

William Browning, BED Colorado University, MSRED MIT, Hon. AIA, LEED AP, is the Managing Partner in Terrapin Bright Green, an environmental strategies research and consulting firm. Browning’s clients include Disney, New Songdo City, Lucasfilm, Google, Marriott, Bank of America, Salesforce, Interface, JP Morgan Chase, CoStar Group, the Inn of the Anasazi, the White House, and the Sydney 2000 Olympic Village. Browning was a founding member of the USGBC Board of Directors. He began research in human productivity/wellbeing and green buildings in the 1990s at Rocky Mountain Institute and is co-author of Greening the Building and the Bottom Line (1994), The Economics of Biophilia (2012), 14 Patterns of Biophilic Design (2014), Human Spaces 2.0 Biophilic Design in Hospitality (2017) and Nature Inside, A Biophilic Design Guide (2020). His work has been featured in the Wall Street Journal, the New York Times, the Washington Post, Elle, Popular Science, and in segments by NPR, Reuters, CNN, and PBS.

In this inspiring episode, we embark on a journey to explore the transformative power of travel when combined with purpose and kindness. Join us as we talk with Jessica Blotter, the Co-founder of Kind Traveler, a groundbreaking platform that is changing the way we travel, one hotel stay at a time.

Jessica shares her remarkable insights into the world of sustainable tourism and how Kind Traveler is revolutionizing the industry. With a mission to make every trip an opportunity to give back to the local communities and environment, Kind Traveler empowers travelers to choose accommodations that are not only eco-conscious but also dedicated to supporting meaningful causes.

Jessica Blotter is CEO & Co-Founder of Kind Traveler, a speaker and journalist on responsible tourism, and serves on the Board of Directors for CREST (Center for Responsible Travel) in Washington, D.C. After witnessing extreme poverty on a vacation to Belize, Blotter co-founded KindTraveler.com as the first socially conscious Give + Get hotel booking and media platform that empowers travelers to positively impact the communities they visit through a network of 350+ hotel, charity, and destination partners in 25+ countries. 

Join us for a captivating episode as we sit down with Kirsten Dixon, the visionary owner behind Tutka Bay Lodge. Kirsten takes us on a journey through her remarkable path to establishing an eco-friendly sanctuary in the heart of Alaska's pristine wilderness. Immerse yourself in the harmonious fusion of luxury and sustainability, as we delve into topics ranging from farm-to-table dining experiences to pioneering green energy initiatives. This conversation with Kirsten Dixon offers an exclusive glimpse into the inspiring and sustainable future of hospitality at Tutka Bay Lodge.

www.withinthewild.com

https://withinthewild.com/lodges/tutka-bay-lodge/

www.regenerativetravel.com

Tutka Bay Lodge Cookbook Coastal Cuisine from Alaska

In this episode we talk to Daniel Turner biologist and Co-Founder of Animondial. Daniel is leading the way when it comes to helping to bring back nature and create “Nature Positive Tourism”, tune in to find out how you can implement these strategies and single handedly increase the biodiversity surrounding your organization and community. With statistics such as “Travel & Tourism is one of only six economic sectors with more than 80% of the value of its goods and services highly dependent on nature”, Daniel will inspire you to find out where your business depends on nature, and what impacts on nature are associated with your operations. He will tell us what the 5 drivers of biodiversity loss are and nature related risks that as a tourism and hospitality business must pay attention to stay relevant and resilient in today’s changing climate. 

Animondial

Tourism Cares

Global Biodiversity Frameworks

Nature Positive Travel & Tourism Report 

Adventure Travel Trade Association

In a time when eco-aware travelers are becoming adept at discerning genuine sustainability efforts from greenwashing, the pressure is on for hotels to not only enhance their environmental practices, but to validate and communicate their progress effectively. This is where platforms like Booking.com, Google, and Expedia are stepping up, offering new tools to highlight authentically sustainable accommodations. Against this backdrop, we sit down with Frederik Steensgaard, the CEO and Co-founder of BeCause, who is at the forefront of this transformation. 

In our chat, Frederik unveils his personal and professional journey towards sustainability and explains how BeCause is innovating the way hotels can manage and showcase their sustainable practices, ultimately connecting with the growing demographic of environmentally conscious guests. Join us to discover how sustainability and business can go hand in hand, and learn how your hospitality service can become a beacon of eco-friendly operations.

Prepare for an insightful journey with our guest Jeremy Sampson. We delve into the necessary transformations in an industry traditionally rooted in "business as usual" practices. Discover how sustainability can be embraced through a systems-based approach, learn valuable lessons from the Covid-19 pandemic, and explore the risks of stagnation versus the benefits of viewing challenges as opportunities. Additionally, Jeremy shares actionable, cost-effective strategies for implementing sustainable solutions using behavior changes strategies into your organization”

 The Travel Foundation

The Future of Tourism  

The Glasgow Declaration

The Invisible Burden 

Envisioning 2030

The Travel Foundation's Jeremy Sampson talks about the necessary transformations in an industry traditionally rooted in "business as usual" practices. Discover how sustainability can be embraced through a systems-based approach, learn valuable lessons from the Covid-19 pandemic, and explore the risks of stagnation versus the benefits of viewing challenges as opportunities. Additionally, Jeremy shares actionable, cost-effective strategies for implementing sustainable solutions using behavior changes strategies into your organization.

The Travel Foundation

The Future of Tourism  

The Glasgow Declaration

The Invisible Burden 

Envisioning 2030

James is an award-winning serial entrepreneur and writer. He is both Co-Founder and Director of Solar Head of State, and CEO at Island Innovation. Recognized on the Forbes 30 under 30 list for his work on sustainable energy, James is passionate about climate change advocacy and environmental policy. 

James will enlighten us on the race to develop sustainably and help island nations reach self-sufficiency at a lower cost. This all comes with the reality that sustainability is a journey.  He talks about the importance of waste management, education, and how to implement plastic bag bans. He will also challenge us to think about who really pays for the damage of climate change. Don’t miss this incredibly informative and impactful conversation with one of the world’s brightest and youngest leaders on these topics!

Global Sustainable Island Summit

Island Innovation

Island Finance Forum

Virtual Island Summit

Island Voices @ Cop29 

Palau Pledge

Now more than every EV charging stations should be part of your sustainability strategy. Listen in, while Cory Miller, CEO of PlugOp Technologies, a software development company for operating systems of charging stations in multi-family shared parking applications and EV Charging Specialist at Heartland Charging Services gives us valuable insights on all of the considerations that must go into planning for installation in order to take advantage of all of the benefits they can bring to your guests, and your bottom line. 

In this episode we talk with Ken Daugherty, a veteran hospitality professional, on preventing food waste where it begins - production.

Join us as Dr. Megan Morikawa, Iberostar’s Global Sustainability Director, shares her journey from academic research to leading sustainability initiatives in the hospitality sector. Discover how Iberostar, a century-old, family-owned Spanish multinational company, is setting the standard for responsible tourism with its forward-thinking business practices. Learn about their ambitious goals for zero waste by 2025, carbon neutrality by 2030, 100% responsible seafood consumption by 2025, and the ongoing efforts to enhance the ecosystems around their properties. Dr. Morikawa also provides practical advice for any hospitality entity embarking on a sustainability journey, emphasizing the importance of crafting a unique and authentic approach. Dive deeper into their 'Wave of Change' movement and be inspired to make a difference.

https://www.unwto.org/sustainable-development/global-tourism-plastics-initiative

https://sciencebasedtargets.org/

Are you ready to be inspired? Tune in to hear Costas Christ talk about his 30-year journey of pioneering and developing the concept of Eco-tourism and sparked a global movement to transform the tourism industry which ultimately led to the idea of sustainable tourism. From a nature kid and a dream of being a park ranger to one of the most influential voices on sustainable tourism you will hear Costas talk about his on the groundwork he has laid to get travel right! He will get you thinking about what you are doing to protect your product, why turning off tourism would unleash a global conservation nightmare, and the 3 most important items you need to focus on to get your sustainability journey underway and build your credibility. 

In this episode of the Sustainable Hospitality podcast, host Amy Wald interviews Liesel van Zyl from Go2Africa, a safari company based in Cape Town, South Africa. Liesel shares her journey into the world of safaris and conservation in Africa, and how
Go2Africa is making a difference by conducting safaris with a conservation mindset. She explains that the company aims to educate travelers about better ways to travel and expand their horizons.

Liesel also discusses the importance of having like-minded investors who want their investment to count and be part of a travel company that is doing things differently. She highlights the importance of staff awareness and engagement, supply chain management, and social projects in achieving their goals. Liesel also shares some of the unique experiences that Go2Africa offers to its clients, such as visiting local projects, getting involved in conservation efforts, and co-creating unique travel experiences based on the traveler's interests. She emphasizes the importance of asking how one's dollar can make a difference when traveling and choosing responsible companies to help solve some of the problems that Africa is faced with.

www.go2africa.com

In this episode of the Sustainable Hospitality Podcast, host Amy Wald interviews Glenn Haussman, a well-known advocate, commentator, educator, and hospitality strategic advisor. Glenn shares his journey from print journalism to podcasting, emphasizing the importance of authenticity and curiosity in his work. He discusses the evolution of his podcast, No Vacancy, and the shift towards shorter, more digestible content. Glenn also shares his thoughts on sustainability in the hospitality industry, arguing that profitability and sustainability can coexist. He highlights the importance of creating memorable experiences for guests and discusses the potential of technologies like self-serve check-in kiosks and automation in addressing labor shortages. Glenn encourages listeners to be intentional in their choices and to take care of the world.

Check out novacancynews.com, and text the word hotel to 66866 and subscribe to their weekly newsletter. 

In this episode of the Sustainable Hospitality Podcast, host Amy Wald interviews Elias Pertoft, the General Manager of the Waldorf Astoria in the Seychelles. Elias shares his journey from being a dive instructor in Thailand to managing some of the world's most luxurious resorts. He discusses the unique sustainability practices at the Waldorf Astoria Seychelles, including being 95% solar-powered, growing their own produce, and having an environmental team to guide all departments towards a net positive impact. Elias also highlights the importance of sustainable practices in the hospitality industry, not just for the environment, but also for the economic benefits and the enriching experiences it provides for guests.

Hear about Gregor’s visionary journey to creating Secret Bay, the first sustainable luxury resort in Dominica. Gregor talks about their affiliation with Relais & Chateaux and how they have helped provide a guide for their sustainability roadmap. We discuss what makes the people of Dominica so resilient and warm and Gregor’s belief that the future of tourism should focus less on increasing visitor numbers, and more on enhancing the authenticity of the experience and the yield per visitor. He also encourages visitors to contribute to the local economy and culture during their stay.

Take a captivating journey to the heart of sustainable hospitality in Sri Lanka with Chalana Perera, the trailblazing founder of Retrace Hospitality. In this eye-opening episode, Chalana Perera shares his unique path from commercial real estate to championing regenerative tourism practices that prioritize both people and the planet. Discover the challenges and opportunities facing Sri Lanka's tourism industry, and learn how Chalana is bridging the gap between grassroots initiatives and business stakeholders to create a more sustainable future. Whether you're a seasoned hotelier or a curious traveler, this episode will inspire you to rethink the way you approach hospitality and explore the untapped potential of regenerative practices. Join us as we uncover the hidden gems of Sri Lanka and embark on a transformative adventure in sustainable hospitality!

In this episode at the Ohio Hospitality Show Amy Wald sits down  Kevin Carey to discuss the groundbreaking partnership between the American Hotel & Lodging Association (AHLA) and Green Key Global, a leading hospitality eco-certification program. As the demand for sustainable travel grows, this collaboration marks a significant milestone in the industry's efforts to promote standardization, credibility, and ease of use in green initiatives.

Kevin shares his insights on the business case for sustainability in the hospitality industry, highlighting the numerous benefits that hotels can reap by prioritizing environmentally friendly practices. From operational savings to enhanced guest satisfaction and brand reputation, Kevin explains why going green is not just a moral imperative but also a smart business move.

For hoteliers who may feel overwhelmed by the demands of running a property, Kevin offers practical advice on how to motivate and prioritize sustainability efforts. He discusses the importance of starting small and identifies key departments and objectives that hotels should focus on when embarking on their green journey.

Looking ahead, Kevin explores exciting emerging trends and innovations in sustainable hospitality, providing a glimpse into the future of eco-friendly travel. He also shares valuable advice for hospitality workers who are passionate about sustainability, offering tips on how they can contribute to their hotel's green initiatives and become advocates for change within their organizations.

This thought-provoking interview not only showcases the significance of the AHLA-Green Key Global partnership but also provides actionable insights for hoteliers, hospitality workers, and travelers alike. Whether you're a seasoned industry professional or simply a conscientious traveler, this episode is a must-listen for anyone interested in the future of sustainable hospitality.

 

https://greenkeyglobal.com/

http://www.ahla.com

https://www.ohla.com/

https://thejuntohotel.com/

#GreenKeyGlobal, #AHLA, #OHLA ,#sustainablehotels, #reinventinghospitality, #hoteloperations, #hotelsofthefuture, #thefutureisnow, #businesscaseforsustainablehotels, #junto, #rockbridge, #columbushospitality, #ohiohospitalityshow, 

In this episode of the Sustainable Hospitality Podcast, host Amy Wald interviews Milena S. Nikolova, founder of Behavior Smart. Milena explains how her company uses insights from human psychology and behavior to help tourism and hospitality businesses achieve their sustainability goals in a way that enhances rather than sacrifices guest satisfaction.

Some key points:

·By understanding travelers' hearts and minds, experiences can be designed that create more positive memories and impact for both guests and destinations

·Behavior-based techniques can gently nudge travelers to make more sustainable choices, like eating local food or reducing waste, without negatively impacting their experience

·Small, smart changes in how options are presented, like highlighting a vegetarian dish as the "chef's special," can dramatically influence choices

·Hospitality businesses should start making gradual sustainability improvements now to prepare for the next generation of travelers who will expect it

Milena provides examples of projects Behavior Smart has done and practical tips for how hotels can get started applying behavioral insights. She emphasizes that meaningful change is possible without disrupting business models or guest satisfaction.

 #TravelPsychology, #GuestExperience, #TourismImpact, #GreenTravel, #SustainableTourism, #ResponsibleHospitality, #ConsciousTravel ,#MindfulTourism, #LocalFood ,#FoodWaste, #TravelTrends, #FutureofTravel, #HospitalityInnovation, #SmartSustainability, #SustainabilityPodcasts, #PodcastInterviews, #GenZ, EarthDay2024

Tune in to this episode where we talk to Mark Zornes, the founder of Winnow Technologies. Marc discusses the mission of Winnow, which is to help chefs reduce food waste and save money. Marc explained that a third of all food around the world is wasted, resulting in economic loss and environmental damage. Winnow uses artificial intelligence and computer vision in order to:

·      track and analyze food waste in commercial kitchens

·      helps chefs understand and reduce their waste pattern

·      make better production and purchasing decisions, and ultimately reduce food waste

Marc shares success stories of working with clients such as Hilton, Marriott, and Iberostar, who have achieved significant reductions in food waste and he emphasizes the importance of valuing food and changing the mindset around waste. Marc also discussed the economic benefits of reducing food waste and the need for businesses to track and measure the impact of their efforts. 

Listen in to hear how the role of technology enhances creativity, and culture change in driving sustainable practices in the hospitality industry.

#SustainableHospitality, #Sustainabilitypodcast, #Hospitalitypodcast, #FoodWasteReduction #WinnowTechnologies, #ZeroWasteKitchens #F&B, #CircularEconomy, #SustainableFood #RegenerativeTourism, #GreenBreakfast, #GreenRamadan, #Hilton, #IberostarWaveOfChange, #CuttingFoodWaste, #FoodWastePrevention, #FoodTech #SustainabilityROI, #ESGHospitality, #ReduceReuseRefuse, #FoodRescue, #SustainableChefs, #WasteNotWantNot, #SustainableProcurement, #HospitalityInnovation

In this captivating episode of the Sustainable Hospitality Podcast, host Amy Wald sits down with Toni Stoeckl, the visionary Chief Marketing Officer of 1 Hotels, to uncover the secrets behind crafting an unforgettable, eco-friendly luxury experience and targeted marketing efforts.

Toni shares his journey from disruptive brands like W Hotels to his current role at 1 Hotels, where sustainability isn't just a trend, but a core value deeply ingrained in every aspect of the guest experience. 

Key Takeaways:

1.     💡 Sustainability doesn't have to be a sacrifice. 1 Hotels proves that luxury and eco-consciousness can coexist, creating a unique and unforgettable experience for guests.

2.     🤝 Engaging guests in sustainability starts with understanding their preferences and tailoring the experience to their interests, whether it's wellness, entertainment, or culinary delights.

3.     📊 Measuring success in sustainable hospitality marketing goes beyond bookings. Engagement rates, storytelling impact, and guest satisfaction are key indicators of a compelling brand narrative.

4.     🌍 Innovating the meetings and events industry, 1 Hotels' "Certified Sustainable Gatherings" program has achieved a 97% waste diversion rate, proving that sustainability can be seamlessly integrated into every aspect of hospitality.

5.     🙌 Empowering employees through sustainability training, community involvement, and a passion for nature creates a unique and authentic experience for guests while fostering a culture of innovation and retention.

6.     🔮 The future of sustainable hospitality lies in regeneration, going beyond maintaining the status quo to actively restore and improve the environment and communities in which hotels operate.

Tune in to discover how 1 Hotels is redefining luxury through sustainability and learn actionable insights for incorporating eco-friendly practices into your own hospitality business.

 #SustainableMarketing, #GuestData, #PersonalizedExperiences, #SustainabilityPodcast, #ContentMarketing #EcoFriendlyStorytelling #1Hotels, #SHHotels, #WHotel, #HotelMarketDrivers, #HotelGuestRetention, #HospitalityMarketingStrategies

In this episode of the Sustainable Hospitality Podcast, we sit down with Meredith Marine, the visionary founder and CEO of Vegan Hospitality, to discuss the growing importance of catering to vegan guests in the hospitality industry. As the demand for plant-based options continues to rise, Meredith shares her insights on how hotels and restaurants can seamlessly integrate vegan offerings into their menus and create a more inclusive dining experience for all guests.

Meredith's unique background in social work and community organizing has given her a keen understanding of the challenges faced by vegan travelers and the importance of accessibility in the hospitality sector. She discusses her motivations for starting Vegan Hospitality, the world's largest professional vegan consultant network, and how her company is helping businesses navigate the transition to vegan-friendly practices.

Throughout the episode, Meredith shares practical tips and strategies for implementing vegan options, from menu engineering and staff training to marketing and guest satisfaction. She also delves into the intersection of veganism and sustainability, explaining how plant-based dining can help reduce environmental impact and contribute to a more sustainable future for the hospitality industry.

Whether you're a hotel owner, restaurateur, or simply passionate about creating a more inclusive and sustainable hospitality experience, this episode is a must-listen. Join us as we explore the exciting world of vegan hospitality with Meredith Marin and discover how embracing plant-based options can revolutionize your business and delight your guests.

Tune in now and learn how you can start serving ALL your guests with the help of Vegan Hospitality!

 Quote: “The biggest mistake I see companies make is assuming there’s no demand for vegan options because they are not getting requests.”

Show Notes:

www.veganhospitality.com

https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7065991663868948481 

Check out some of Vegan Hospitality’s clients: 

Bucuti & Tara Beach Resort - Caribbean’s first carbon neutral resort, and made it to TripAdvisor’s 2024 top 25 hotels in the world list. They have electronic menus and the guest just needs to click Vegan to access all of the vegan options on the ipad menu. 

Boardwalk Boutique Hotel - They have a “Do Good” program that encourages guests to participate in sustainability and animal welfare initiatives - they make it easy for guests to compost their in-room food waste. They connect guests with local animal sanctuaries for donations and volunteering.

Manchebo Beach Resort & Spa - They have a full vegan menu, with innovative dishes, such as lychee ceviche, crispy tofu and truffle risotto, grilled vegan fish filet, spicy buffalo cauliflower wings, and several vegan desserts including a Caribbean snickers bar. Their staff is also extremely knowledgeable and welcome toward vegan guests, as we can see from the reviews they receive.

#foodjustice, #aruba, #veganlifestyle, #deforestation, #climatechange, #inclusivity, #esg,

#consumerdemand, #consumerpreferences, #guestexpereince, #professionaldevelopment

#guest satisfaction #stafftraining, #caribbeanvacations

In this episode of the Sustainable Hospitality Podcast, we welcome Sarah Dandashy, a true hospitality trailblazer. With over 18 years of luxury hotel experience and an impressive background as an award-winning concierge, Sarah has transformed her passion for hospitality into a multimedia empire.

From her early days at the concierge desk to her current role as the founder of Ask a Concierge, a multi-platform social media brand with over 250,000 followers, Sarah shares her incredible journey of combining her love for hospitality with her expertise in film and television.

Key Takeaways:

-       How she fell into hospitality and turned it into a thriving career

-       The world of luxury travel, revealing the latest trends

-       The growing importance of sustainability and how a concierges can play a vital role in promoting eco-friendly practices and guiding guests towards more sustainable choices, without compromising on the overall experience

-       Crafting magical moments for guests to navigating the ever-evolving landscape of the hospitality industry

-       Becoming a member of the prestigious Les Clefs d'Or and a winner of the esteemed "Best Young Concierge" award

Join us as we uncover the secrets behind Sarah's success and discover how the philosophy of a concierge can be applied to any role, any organization, and any aspect of life. Get ready to be captivated by the magic of hospitality and learn how to create unforgettable experiences that will leave a lasting impact on your guests and your career.

Quote:  “A good concierge is only as good as their connections.”

Show Notes:

Buy Sarah’s book: Hospitality from WIthin

Visit her website: www.AskaConcierge.tv

Join to follow her journey:
https://www.instagram.com/askaconcierge/
https://www.facebook.com/AskAConcierge/
https://twitter.com/AskAConcierge/
https://www.youtube.com/c/AskAConciergeTV

#SustainableHospitality, #LuxuryTravel, #ConciergeMindset, #HospitalityIndustry, #Guest Experience, #SustainableTourism, #LesClefsdOr, #HospitalityExcellence, #CareerAdvice, #HotelTrends #SustainableLiving #GreenHospitality #TravelTips #HospitalityLeadership, #CustomerService, #LuxuryLifestyle, #TravelInspo, #HospitalityProfessionals, #SarahDandashy, #AskaConcierge, #MultimediaMogul, #SustainableChoices, #EcoConsciousTravel, #MagicalMoments, #HospitalityCommunity, #CareerGrowth, #ServiceExcellence #ResponsibleLuxury, #BleisureTravel, #SustainabilityPodcast

Here's a compelling description for your podcast episode with Anna Blue:

"In this inspiring episode of the Sustainable Hospitality Podcast, host Amy Wald sits down with Anna Blue, the dynamic president of the AHLA Foundation's Forward initiative. Anna brings over two decades of social impact leadership to her role, and she's on a mission to celebrate and elevate women in hospitality without leaving anyone (men) out of the equation or conversation!

Anna shares her journey from political campaigns to social impact work, and how she's now leveraging her experience to drive meaningful change in the hospitality industry. Listeners will gain insights into:

·       The Foundation's history and Anna's vision for its future

·       The power of the Forward initiative and its rapid growth

·       Why the hospitality industry desperately needs this momentum

·       The importance of including men in the conversation about women's advancement

·       How Employee Resource Groups (ERGs) can kickstart diversity efforts

·       The truth about DEI initiatives and their impact on business success

·       Practical advice for starting conversations about equality in your organization

From debunking myths about imposter syndrome to discussing the changing demographics of the workforce, Anna offers a candid and eye-opening perspective on the challenges and opportunities facing the hospitality industry.

Whether you're a hospitality professional looking to make a difference, or simply interested in the intersection of social impact and business, this episode is a must-listen. Tune in to learn how you can be part of the movement to create a more inclusive and equitable hospitality industry."

Join us in this meaningful conversation! We will see you on the inside.

Key Takeaways:

-       How Anna’s career really laid the groundwork for this work

-       How Forward is building a movement with

-       The setbacks DEI has faced as of late

-       What book Anna recommends reading 

-       What leaders such as IHG are doing 

-       If the hospitality industry is ready for this movement and will answer the call 

-       What Gen Z expects and how soon we will witness see first generation majority minorities 

-       What Gloria Steinem says about men and equity 

Quote: 

"We're seeing it work in some pretty incredible ways. At that first conference, there was 190 people in the room. And five conferences later, we have 900 people in the room. And we had 50% growth just over last year. So we're really seeing the need for this. There is such a huge need for these spaces and this vulnerability and these conversations to exist in our industry."

 Show Notes:

 www.ahlafoundation.org/forward/

https://www.ahlafoundation.org/our-people/


Sign up for the Sustainable Hotelier Insider: everything you need to know about sustainable hospitality industry news,  how to start to enhance your journey, frameworks to follow, and innovative products, technologies, and software!

https://www.greenluxeinc.com/newsletter

#Executiveleadership, #ERG, #CareerPlanning, #AHLA, #ForWard, #Equity, #Female Empowerment, #Inclusivity, #Partnership, #DEI, #Mentorship, #SeatAtTheTable, #TheRightNarrative

Podcast Description:  

What does Hurtigruten mean?  You will learn that and dive into the world of sustainable cruising with Carly Biggart, VP of Sales and Marketing at Hurtigruten. How has Hurtigruten’s 130 year history set them up to lead the charge is preserving places and offering authentic experiences, by falling in love with the places they travel to. Discover how this innovative cruise line is revolutionizing responsible travel along Norway's stunning coastline. Learn practical strategies for balancing profitability with environmental stewardship, engaging employees in sustainability efforts. We talk about everything from circularity to mistakes along their sustainability journey. Whether you're a travel industry professional or a conscious traveler, this episode offers valuable insights on navigating the future of sustainable tourism.

 Key Takeaways:

●      Sustainability should be a core part of a company's DNA, not just an add-on.

●      Authentic communication about sustainability efforts is crucial, including being transparent about challenges to avoid greenwashing.

●      Sourcing locally and engaging with communities can enhance both sustainability and guest experiences.

●      industry collaboration is vital for advancing sustainability in tourism.

●      Deepening existing sustainability commitments (like food waste reduction) can be as important as adding new initiatives.

●      Sustainability can be a powerful tool for attracting both customers and employees who share these values.

●      Experiencing sustainable travel firsthand can inspire guests to make changes in their own lives.

Quote: 

“When people are onboarded at Hurtigruten, to be honest, they will have a passion for sustainability.”

Show Notes:

Learn more about their itineraries: https://www.hurtigruten.com/en-us

Sign up for the Sustainable Hotelier Insider: everything you need to know about sustainable hospitality industry news,  how to start to enhance your journey, frameworks to follow, and innovative products, technologies, and software!

https://www.greenluxeinc.com/newsletter

 #Authenticity, #Norway, #NorthernLights, #ESG, #HotelSalesandMarketing, #SustaianableCruising, #ProgressNotPerfection, #CircularEconomy, #FoodWaste, #GuestExperience, #SustainableProcurement, #EmployeeValues, #HospitalityTopTalent, #DNA, #DestinationStewardship

Timestamps:

Cruise ships, Norway, and sustainability. (2:56)

Hurtigruten's sustainable practices and their impact on the environment and local communities. (8:16)

Sustainability in the travel industry, balancing authenticity and progress. (13:18)

Sustainability practices and initiatives in the travel industry. (17:52)

Sustainability in the travel industry. (22:41)

Sustainability in the travel industry, with a focus on reducing food waste and deepening commitments. (30:45)

Hurtigruten cruises and their unique itineraries, focusing on the North Cape line and Svalbard. (35:56)

Sustainability in the cruise industry with a focus on protecting wildlife and communities. (40:58)

In this episode of the Sustainable Hospitality Podcast, host Amy Wald interviews Jen Collins, co-founder and president Female founded, Procure Impact. You will hear about Jen’s journey from basketball player to hospitality finance and social impact. We will introduce you to the groundbreaking company Procure Impact's whose innovative model connects social enterprises with the hospitality industry.

Jen explains how Procure Impact serves as a bridge between high-quality, scale-ready social enterprises and corporate buyers, offering a tangible way for hotels to achieve social impact goals through procurement. Our discussion covers various impact communities they work with, including trafficking survivors, veterans, and adults with disabilities.

Learn about the "Dignity of Work" campaign in partnership with the American Hotel and Lodging Association, aiming to create 100,000 shift hours for underestimated populations. Jen also discusses partnerships with major hotel brands and the importance of impact tracking in the hospitality industry.

Dive into this episode to learn how hotels can easily incorporate social impact into their operations, from VIP guest amenities to art curation, while maintaining product quality and enhancing guest experiences. Jen's passion for creating meaningful change through business practices shines through, making this a must-listen for anyone interested in sustainable hospitality solutions.

Key Takeaways:

●      Aiming at 100,000 shift hours of work through the hospitality industry

●      How Procure Impact bridges the gap between social enterprises and corporate buyers, particularly in the hospitality industry. 

●      How The company offers a marketplace of products made by individuals who've experienced barriers to work, including trafficking survivors, veterans, and adults with disabilities. 

●        Hotels can easily incorporate social impact into their operations by purchasing items they already need, such as coffee, amenities, and art. 

●      Procure Impact provides impact tracking, allowing hotels to measure their social impact in terms of shift hours created. 

●      The "Dignity of Work" campaign, launched with AHLA, aims to create 100,000 shift hours of work through the hospitality industry. 

●      Major hotel brands and management companies are embracing this model, including Sage Hospitality, Davidson, and Four Seasons. 

●      This approach can increase revenues by appealing to socially conscious guests and decrease expenses by improving employee loyalty and inspiration. 

●      Procure Impact offers customization options, allowing hotels to brand products and create unique guest experiences. 

●      The model aligns with the hospitality industry's values of creating spaces of belonging and providing opportunities for growth. 

●      This initiative allows hotels to fulfill their ESG commitments, particularly in the often `   challenging area of social impact.

Show Notes:

www.procureimpact.us

Book:  Tattoos on the Heart 

Newsletter: https://www.greenluxeinc.com/newsletter

 Hashtags: 

Separate with commas 

#SocialEnterprise #HospitalityImpact #MidLifeSherpa #HumanTrafficking #MakingSpaceForOpportunity #SurpriseandDelight #GuestSatisfaction 
#ESG

Explore true resilience in hospitality and tourism with Dr. Bijan Khazai, CEO of Risklayer GMBH and Hotel Resilient. This German-based scientific benchmarking company prepares the global hospitality industry for crises like pandemics, natural disasters, and climate change.

Dr. Khazai shares his journey from studying disaster recovery to applying these principles in hospitality. Learn how to assess risks and prepare your organization, regardless of size. Gain valuable insights and access free tools to boost your resilience today!

 Key Takeaways:

-       What disaster and climate resilience in practice looks like 

-       How disaster recovery modeling can help hotels 

-       What is the foundation for risk-based resiliency thinking 

-       The two issues with current standards 

-       How important it is to have an entire ecosystem of resilience 

-       How important it is to collaborate with your DMC

-       3 Key areas to understanding risks 

-       The drivers of risks 

-       Understanding your site conditions to avoid natural disasters

-       What California is doing as a destination to mitigate risks

-       What the intersection of resilience and sustainability is

-       The difference between destination stewardship and destination management  

-       What is the Sundai framework 

-       How critical success factors are connected to the UN SDG’s

-       Who is a good candidate for a high-risk assessment 

-       How to identify monetized exposed risk 

-       How when DMC’s, Tourism companies and hotels work in collaboration it can acquire more business 

-       Why this information is so critical to insurance and financial institution

Show Notes:

You can find Dr. Bijan Khazai’s organizations below:

HotelReslient.org

RiskLayer.com

Connect with Dr. Bijank Khazai on Linked in:

https://www.linkedin.com/in/bijan-khazai-4305b448/

Subscribe to our newsletter to gain insights in the best practices and ideas in under 5 minutes! 

https://www.greenluxeinc.com/newsletter

#HotelResilience, #DestinationResiliency, #DetailedAnalytics, #Riskmanagement, #KeyRisks, #CommunityResilience, #VisitCalifornia, #SustainabilityandResilienceStrategy, #NaturalDisaster, #CriticalSuccessFactors #Stakeholders, #ESG, #HotelManagement, #StrandedAssets, #UNSDG, #GlobalPolicy, #TourismValueChain, #ClimateRisk, #HotelInvestment, #DestinationManagement 

Looking to break through barriers, go for that promotion or reinvent yourself. Possibly, it’s time to revisit what you find valuable. If so, don’t miss this episode with Rachel Vandenberg. From hotelier to leadership coach, Rachel will explore the VALUE  of values and how to strategically use them to live your best life. 

We also discuss her decision to hand off the management duties to someone else at Sun and Ski Resorts. We will also dive into each beautiful season Vermont offers you and how to get the most out of your visit!

Some of the key takeaways from this episode are:

-Difference between coaching and therapy

- what obstacles point out that you could benefit from coaching

- How to use values for leadership skills 

- Why a sustainable hospitality endeavor takes both leadership and vision

- How you can determine your values 

-365 days in Stowe Vermont 

- Why moving to having a property manager was the right move

 Key Takeaways:

Time stamps:

41:01

13:30

Quote: 

“When you want to bring change about in your organization and sustainability is one of those changes that you might be wantong to implement, you really, as a leader want to inspire and motivate your team. Start by giving them the vision, of why we  are doing this, and get that buy-in and create some connection and purpose around that.”

Show Notes:

Come visit! : www.sunandskiinn.com
Learn about my coaching services: www.thetravelleadercoach.com

Don’t forget to subscribe to our valuable and bite size Sustainable Hotelier Insider to stay on top of all of the news, resources and products you need to know!

#Leadership, #LeadershipCoach, #HotelManagement, #HospitalityCareer, #SustainabilityVision, #Vermont, #SunandSki, #SustainabilityPodcast, #GreenluxeStories

As the Managing Director of Green Key Global, North America’s leading sustainability certification program, Anick plays a critical role in advancing sustainability efforts in the hospitality sector. 

Anick works with industry players across the globe to establish operational standards that are suited to all stages of a hotel’s sustainability journey and are underscored by the importance of sustainability certification in the ever-evolving regulatory, competitive and environmental landscape. By fostering the enterprise-wide adoption of sustainability efforts, Anick helps hoteliers contribute to the long-term health of the environment and local communities, while simultaneously driving profitable business growth. 

Anick has over two decades of experience developing value propositions that fuel organizational growth. She has worked with leading businesses across multiple sectors and geographies and has experience across a multitude of disciplines that include corporate strategy, marketing, business development and client management.

#GreenKeyGlobal; #SustainableToursim; #SustainabilityCertification

In this short, 20-minute chat Amy Wald host of the Sustainable Hospitality Podcast breaks down the most important updates you need to know to keep top of mind as you navigate the quickly evolving landscape. 

Key Takeaways:

• Traveler sentiment 
• The AHLA and the Hospitality Show making waves in sustainability 
• Why certifying your hotel now will allow you to capitalize on the true business case of sustainable practices
• How Google, Booking.com, and Expedia are making it easier to find sustainable hotels 
• How your sales and marketing team’s benefit 
• How corporate travel buyers are viewing sustainable practices 
• Key trends we will be seeing 
• The quickest way to benefit from your efforts

Quote: 

One of the overlooked bi-products and the positive outcomes of a sustainability journey is the true departmental synergies that result. 

Show Notes:

Stay ahead of the curve and sign up for our newsletter. In just 5 minutes a month you can ensure you know what’s happening now and what is coming down the road!

When you sign up you will receive our 10 No Cost Ways to Go Green! Sign up here! https://www.greenluxeinc.com/newsletter

#SustainabilityPodcast, #StateoftheMarket, #IndustryTrends, #SalesandMarketing, 
#Wellness, #HospitalityCertifications, #GreenKeyGlobal, #IndustryStandard, #BusinessTravel, #Google

In this episode of the Sustainable Hospitality Podcast, host Amy Wald welcomes David Leventhal, a visionary entrepreneur and impact investor revolutionizing the travel industry through his ventures Playa Viva and Regenerative Travel Inc.

For hoteliers and hospitality investors, David offers game-changing insights on:

●      Driving profitability through regenerative practices

●      Attracting top talent with purpose-driven operations

●      Innovative community engagement strategies

●      Leveraging sustainability certifications for brand enhancement

Travelers will be inspired by David's passion for creating transformative experiences that benefit both guests and local communities. He paints an enticing picture of Playa Viva, his eco-resort in Mexico, where visitors can:

●      Immerse themselves in the luxury of untouched nature

●      Participate in sea turtle conservation

●      Enjoy farm-to-table dining from the resort's own permaculture farm

●      Connect with local culture and contribute to community projects

David's creation of Regenerative Travel, a global network of conscious hotels, offers a roadmap for travelers seeking authentic, impactful experiences around the world. His philosophy of "all the luxury, none of the guilt" showcases how high-end hospitality can coexist with environmental stewardship and social responsibility.

Whether you're a hospitality professional looking to future-proof your business or a traveler dreaming of your next meaningful adventure, this episode will leave you inspired and eager to be part of the regenerative travel movement. Tune in for a discussion that proves sustainable tourism is not just a trend, but the future of travel and hospitality."

Key Takeaways:

Quote: The more conscious you are about the negative footprint that we often make on the planet, the more conscious we are of what more we can do.

Show Notes:

David’s LinkedIn

Plan your vacation that meets your values at Playa Viva

Begin your Regenerative journey here.

#RegenerativeTravel, #SustainableHospitality, #SustainabilityPodcast, #HospitalityLeaders, #ImpactInvestor, #Conservation, #FogoIsland, #Regenisis, 

#EcoLuxury, #TravelWithPurpose, #AgentsOfChange, #RegenerativeArchitecture, #Mexico

#ResponsibleTourism, #BCorp #EthicalTravel 

#CommunityTourism - #SustainableBusiness, #EcoResorts, #GreenHospitality,

#TravelForGood, #SustainableLuxury, #ConsciousTravel, #HospitalityInnovation

In this episode of the Sustainable Hospitality Podcast, host Amy Wald interviews Molly Laycob, the Global Social Impact Manager at the United States Tour Operators Association (USTOA). The discussion covers Molly's journey into sustainability, driven by her passion for the environment and her work at the Education Abroad Network, which led her to USTOA. They talk about the importance of sustainability in tourism, how partnersing with the tour operators can enhance your brand and the customer demand for responsible travel. You will also learn how USTOA supports its members with resources and summits focusing on sustainable practices. Molly highlights the role of destinations in leading sustainability initiatives and explains USTOA's plans, including a newly approved five-year sustainability strategy aimed at evolving industry standards and encouraging collaboration across associations. 

Amy Wald, your host, sits down with Dr. Keenan Adams to discuss sustainable tourism and regenerative travel for Puerto Rico. 

Dr. Keenan Adams is an experienced Wildlife Biologist, Ecologist, and Economic Developer with a robust background in government leadership and innovation. With a passion for regenerative tourism, Dr. Adams serves Puerto Rico by through the utilization of green and sustainable ideas. He also serves as CEO of a regenerative farm and glamping business. 

The two discuss green plans for Road Verde while also discussing the regeneration of forests, the reforestation of agricultural lands, and plans to continue the healthy and eco friendly growth of Puerto Rico.

Key Takeaways:

• Career story - managing tourism and beautiful areas. Scientist and PHD in Animal Wildlife
• We need regenerative agriculture that could help restore the land and make Puerto Rico self-sufficient.
• Trying to plan ahead so Puerto Rico grows sustainably and has the infrastructure they need to support tourism.
• Sustainability is expensive, but it’s worth hopping onboard for everyone’s experience to be better
• How to utilize a national forest not just as a tourism driver, but as an advocate for sustainable tourism
• Tourists should demand higher, sustainable standards.
• The center of the island is worth experiencing.  

Quote: “Start demanding sustainability. Start demanding regenerative tourism… At the end of the day if you want to be a part of the change in Puerto Rico, it’s on you to start creating a market demand for it.” 

🎉 As we close out 2024, we’re looking back on an incredible year of growth, discovery, and inspiring conversations on the Sustainable Hospitality Podcast. We tackled some of the biggest challenges and opportunities shaping the future of sustainable travel and hospitality. Thank you for joining us on this journey to create a greener, more sustainable future for hospitality🌍

We kicked off the year with a fascinating interview featuring James Ellsmoor, co-founder of Solar Head of State. Recognized on Forbes' 30 Under 30 list for his work in renewable energy, James shared his insights on balancing sustainability and traveler engagement. Corey Miller joined us to debunk myths about installing EV chargers for businesses and multi-family parking spaces, an increasingly relevant topic as electric vehicles become more prevalent.

In February, the conversation shifted to food waste prevention with hospitality veteran Ken Daughtery. We also welcomed Dr. Megan Morikawa, Global Sustainability Director at Iberostar, who shared Iberostar’s goals of achieving zero waste by 2025 and carbon neutrality by 2030. February also featured eco-tourism pioneer Costas Christ, who took us on a 30-year journey of developing and championing the concept of sustainable tourism, sparking a global movement.

Liesel van Zyl from Go2Africa, explored how conservation-focused safaris are changing the way people travel and expanding horizons for eco-conscious tourism. Glenn Haussman discussed how sustainability and profitability can coexist. Meanwhile, the Waldorf Astoria Seychelles’ General Manager, Elias Pertoft, showcased the resort’s sustainability practices, including its 95% solar power reliance and in-house produce farming, setting a benchmark for luxury eco-tourism.

The Caribbean took center stage with Gregor Nassief, Caribbean Hotelier of the Year, who shared his journey in developing Secret Bay, Dominica’s first sustainable luxury resort. In June, Chalana Perera transported us to Sri Lanka, highlighting his  regenerative tourism practices that prioritize both people and the planet.

Kevin Carey discussed the groundbreaking collaboration between AHLA and Green Key Global, aimed at standardizing green initiatives across the industry. Behavioral psychologist Milena S. Nikolova explained how her company, Behavior Smart, uses psychological insights to align guest satisfaction with sustainability goals. 

The Fall brought conversations on inclusivity and innovation. Meredith Marin, founder of Vegan Hospitality, discussed the rising demand for plant-based dining and how hotels can cater to vegan guests without compromising their culinary creativity. Sarah Dandashy of “Ask a Concierge” shared her journey of blending hospitality expertise with media, while Anna Blue, President of the AHLA Foundation’s Forward Initiative, spoke about celebrating and elevating women in hospitality. Additionally, Jen Collins of Procure Impact shared her transition from basketball to social impact in hospitality finance.

By the end of 2024, we explored the global impacts of sustainable practices. Dr. Bijan Khazai of Risklayer GMBH and Hotel Resilient discussed crisis preparedness for natural disasters and pandemics in the hospitality sector. David Leventhal inspired us with strategies for driving profitability through regenerative tourism, while Molly Laycob of USTOA emphasized the importance of partnerships in promoting responsible travel. Finally, Dr. Keenan Adams wrapped up the year by showcasing Puerto Rico’s regenerative tourism initiatives.

From solar-powered resorts to behavior-driven sustainability strategies, 2024 was a year of learning, growth, and action. Let’s raise a toast to 2024 and look forward to an even brighter, greener 2025! 🌱✨🎉🎉

In this episode, we dive deep into the transformative journey of Best Western Hotels (BWH) with the incredible Amy Hulbert, Vice President of Boutique and Upscale Brands for Best Western Hotels. Discover how this iconic hospitality brand has split into three distinct brands to lead the charge in reshaping the industry and how sustainability lies at the heart of their mission.

We'll explore why Europe is leading the way in sustainability certification and discuss how the U.S. hospitality market can catch up. Learn how a strong focus on sustainability not only enhances a hotel’s environmental impact but also increases guest retention and satisfaction—proving that happy teams and sustainable operations drive business success.

Amy shares her expertise on the design evolution of Best Western's boutique and upscale brands. Alongside that, we discuss the role of Green Key Global certification in pushing sustainability forward, including actionable steps hotels can take—like moving beyond small details such as Keurig cups to implementing large-scale changes in food, beverages, and operations.

Finally, we look to the future, as BWH aims to certify all of its properties by 2026, setting a standard for affordable, sustainable innovation across the industry. Whether you’re a hotelier, a sustainability advocate, or just someone curious about the future of hospitality, this conversation is packed with insights you won’t want to miss!

Tune in to hear how Best Western is becoming a community leader, a pioneer in sustainability, and a trendsetter in design—all while preparing the hospitality industry for what lies ahead.

Key Takeaways:

• Best Western Hotels - How the brand split into 3 brands to try and push the hospitality industry forward.
• The Sustainability Certification - Europe is leading in sustainability, so why isn’t the USA following? How can a sustainability certification push a hotel forward?
• The Local Connection - Best Western encourages their hotels to be pillars in their local communities.
• Retention and Satisfaction - People seek out sustainable places to stay, and sustainable hotels that keep their staff happy and satisfied tend to see an increase in patrons.
• Green Key Global and Synergy - By hotels, for hotels. BWH is trying to find people aligned with their goals and the industry by getting ahead of the market.
• Going Green - The steps to becoming Green Key certified. From small Keurig cups to meals. 
• The Future - All BW Hotels will be certified by 2026. Food and beverages are seeing massive sustainable overhauls, and teams are being contacted directly to find affordable solutions.

Glenn Mandziuk, CEO of the Sustainable Hospitality Alliance, brings over 25 years of expertise in destination management, economic development, and sustainable hospitality to this episode. With a Master of Environmental Design and a career devoted to fostering responsible growth, Mandziuk shares his insights on how the hospitality industry can lead the way toward global sustainability.

In this episode, discover how King Charles played a pivotal role in sustainability by rallying some of the world’s largest businesses to take their first steps toward eco-conscious practices, even before ascending to the throne. Mandziuk reflects on his journey from Canada to London, growing up immersed in the hospitality industry, and his academic foundation in Accounting and Tourism, which shaped his vision for sustainable development.

Learn why the World Sustainable Hospitality Alliance is at the forefront of global change, encouraging the industry to value living ecosystems over exploitation. Explore the concept of "future-proofing" and how investing in sustainable practices today positions businesses to stay ahead of evolving regulations and consumer demand.

This episode is a call to action for hospitality leaders and professionals: sustainability is no longer optional. Mandziuk explains how companies can get started with the tools and resources available through the Alliance and why embracing sustainability now will yield a net positive impact for people, the planet, and profits.

In this episode, Glenn Mandziuk, CEO of the Sustainable Hospitality Alliance, explores how the hospitality industry can become a catalyst for global change by embracing sustainability and creating a "net positive" impact. With over 25 years of expertise in destination management, economic development, and sustainable tourism, Mandziuk shares actionable strategies and insights on how the sector can balance environmental stewardship, community support, and workforce well-being.

Mandziuk highlights how the hospitality industry has a unique opportunity to prioritize living ecosystems over exploitation and lead the charge in sustainability. He discusses the rise of customer expectations for sustainable practices and how forward-thinking businesses can "future-proof" themselves by adapting to emerging regulations and shifting market demands.

Listeners will also learn about the resources and tools available through the World Sustainable Hospitality Alliance, which is empowering hospitality professionals to take meaningful first steps toward sustainability. From giving back to local communities and protecting ecosystems to ensuring fair treatment of workers, Mandziuk outlines how businesses can achieve sustainability while creating long-term value.

Key Takeaways:

Quote: One of the biggest challenges we have is that a lot of the green products on the list are more expensive than the rest. The only way to grind that cost down is scale of investment.

Show Notes:

• The Net Positive - The ways that we can accomplish sustainability without abusing workers. Additionally, it’s all about giving back to the community such as protecting the local ecosystem or helping the disadvantaged. 
• The World Sustainable Hospitality Alliance - It’s already happening. Customers are starting to expect sustainability, so why not adopt it now? This is one of the few industries that puts value in a living tree over a dead one, so this industry will be the one to lead global change.
• Future Proofing - It’s worth investing in sustainability now as various countries begin to pass laws enforcing it, and customers start to demand it more. That way, the hospitality industry is ahead of the curve. 
• How Do You Get Started? - Connect on the Alliance website! You can find the basics there and talk with someone about starting. Take it to upper management if you’re an employee. 

 This episode interviews Laura Sherman, VP of operations for Guest Services, a company managing food and lodging in national parks since 1917. Sherman discusses the company's journey towards sustainability, driven by their partnership with the National Park Service and a growing awareness of climate change, focusing on the Flamingo Lodge in the Everglades, which was rebuilt using shipping containers to minimize its impact. The conversation touches on the challenges and rewards of sustainable practices, emphasizing the long-term benefits and the need for both strategic planning and small, manageable steps for other companies to transition. The podcast aims to inspire listeners to adopt sustainable solutions for both environmental and economic benefits, highlighting that this is not a trend but an industry shift.
 
Key Takeaways: 

Guest Services' Historical Roots in Sustainability:
Guest Services was founded in 1917 and evolved from a food service provider for soldiers to managing contracts in national and state parks. 
Their involvement with the National Park Service 30-40 years ago instilled a commitment to conservation and preservation.


The Flamingo Lodge: A Model for Sustainable Accommodation:


Located in Everglades National Park, the lodge was rebuilt after being destroyed by hurricanes.
It's constructed from elevated shipping containers to minimize environmental impact and provide resilience against future storms. 
The lodge highlights the importance of stewardship in protecting fragile ecosystems like the Everglades.
Offers glamping options alongside traditional camping and RV spots.
Provides educational opportunities through partnerships with park rangers and interpretive programs.


Benefits of Sustainable Practices:Attracts environmentally conscious guests who favor properties with sustainable initiatives.


Improves operational efficiencies and reduces long-term operating costs.
Prepares businesses for increasing regulatory compliance related to environmental protection.
Future Trends in Sustainable Hospitality:
The industry will move forward as people adapt.
People moving towards energy efficiencies using geothermal heating systems.
Getting rid of styrofoam, plastics, and straws. *Regulatory compliance will be evident.
The industry is moving towards bulk amenities. *Colorado has eliminated single use plastics.


Quote: “You've got to set your goals. You've got to set that path and that journey that you want to follow. Because if you just start off and go blindly, it's going to backfire. How do you anticipate getting there and work towards that goal?” 

Jack Lighton is the Executive Director of 4ocean Foundation, the philanthropic arm of 4ocean, one of the world’s largest global ocean cleanup companies dedicated to ending the ocean plastic crisis. 

Since 2017, 4ocean’s professional, full-time captains and crews have removed over 40 million pounds of plastic pollution from the world’s ocean, rivers, and coastlines.

4ocean has built a vibrant lifestyle brand with a digital network of over 25m active followers enabling campaigns to reach billions of hearts and minds who can help 4ocean address the ocean plastic crisis. 

Mr. Lighton works with philanthropists, foundations, and corporations to significantly scale 4ocean’s local and global clean up operations, with a bold goal to exceed over 100m pounds of plastic pulled in the next five years.

Mr. Lighton is the immediate past CEO of SeaLegacy, a global nonprofit recognized for their award-winning advocacy campaigns that resulted in the significant expansion of Marine Protected Areas (MPAs) which are critical to restoring and re-wilding the ocean.

Prior to SeaLegacy Mr. Lighton spent nearly ten-years as President & CEO of Loggerhead Marinelife Center (LMC) where he worked with the community to transform the center’s visibility, visitation, and conservation impact, repositioning the center into one of Florida’s most visited and respected scientific and cultural facilities.  

Mr. Lighton’s career began in management consulting where he spent two-decades with the firms Harris Interactive-Nielsen and J.D. Power & Associates managing diverse teams based in Detroit, New York, London, and Singapore.

Mr. Lighton lives in Palm Beach County, Florida and contributes his time to multiple boards including:
-Friends of Manatee Lagoon (founding board member) 

-Discover The Palm Beaches (Executive Committee)

In his free time, Mr. Lighton enjoys:
-Advocating for animal rescue and traveling the United States in his family’s motor-coach named, “Karl.”

Mr. Lighton’s comprehensive professional achievements are viewable on LinkedIn: https://www.linkedin.com/in/jacklighton/