RESTAURANT STRATEGY (Chip Klose)
Explorez tous les épisodes de RESTAURANT STRATEGY
| Date | Titre | Durée | |
|---|---|---|---|
| 03 Oct 2022 | What Makes Great Hospitality? | 00:35:23 | |
#186 - What Makes Great Hospitality?***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE! VISIT: https://www.7shifts.com/restaurantstrategy *****
Back in August, my wife and I took a trip to the Dominican Republic... just a quick, 3-day getaway to recharge after a very stressful spring and summer. When I was down there, I couldn't help but pay attention to how we were treated. And it got me thinking: What makes great hospitality?
***** Want to learn more about my Group Coaching Programs? Click the link to schedule a FREE 45-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 10 Oct 2022 | Going for the WOW Factor with Woworks CEO, Kelly Roddy | 01:06:45 | |
#187 - Going for the WOW Factor with Woworks CEO, Kelly Roddy
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Woworks CEO Kelly Roddy sits down to talk about culture, evolution, and what a brand needs to stay relevant in a changing market. He's helped SaladWorks grow in unimaginable ways, and has helped grow the company's roster of brands in just a few short years. Lots to learn, so listen in! IMPORTANT LINKS: Woworks USA - https://woworksusa.com/ Saladworks - https://saladworks.com/ Fruttabowls - https://fruttabowls.com/ Garbanzo - https://eatgarbanzo.com/ The Simple Greek - https://thesimplegreek.com/ Barberitos - https://www.barberitos.com/ Zoup - https://zoup.com/
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 17 Oct 2022 | Two Things All Restaurants NEED to Succeed | 00:37:20 | |
#188 - Two Things All Restaurants NEED to Succeed
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I've spent my entire adult life -- 22 years -- working in hospitality. For the past 7 years I've been working primarily as a restaurant consultant and coach, and there are two common threads I see in the restaurants I consult with. The struggling restaurants all lack it, while the places that are killing it have these two things locked down? One on the operations side, and the other dealing with marketing... What are they? OPERATIONS: A path to profitability MARKETING: A clear framework for marketing the restaurant On today's episode we dig into all of that, and I give you simple, actionable ways to put this stuff into practive right away. Tune in!
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 24 Oct 2022 | Interview with Asheville Restaurateur, Eric Scheffer | 01:11:02 | |
#189 - Interview with Asheville Restaurateur, Eric Scheffer***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** After a couple of decades in business, he must be doing something right. Eric Scheffer is as thoughtful as he he smart. He joins me to share all of this staffing secrets. Tune in! IMPORTANT LINKS:
***** Want to learn more about my Group Coaching Programs? Click the link to schedule a FREE 45-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
Want to get $500 off my Restaurant Recharge Program? E-mail me directly and I'll send you the discount link: chip@chipklose.com | |||
| 31 Oct 2022 | Talking All About Your Tech Stack | 00:39:25 | |
#190 - Talking All About Your Tech Stack***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** We're talking all about tech stack, and I'm sharing specific recommendations for the software I think you need in your restaurant! IMPORTANT LINKS:
***** Want to learn more about my Group Coaching Programs? Click the link to schedule a FREE 45-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
Last chance to get $500 off my Restaurant Recharge Program! Want the promo code? E-mail me directly and I'll send it: chip@chipklose.com | |||
| 07 Nov 2022 | The Future of Tipping with Kickfin Co-Founder, Brian Hassan | 01:12:32 | |
#191 - The Future of Tipping with Kickfin Co-Founder, Brian Hassan
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** KickFin has been a sponsor of this show for a while now, and for good reason. They offer a compelling solution to a really big problem. They're revolutionizing tipping and employee cutlure with their software, and so I wanted to chat with their co-founder to hear his thoughts on the industry. He's as smart as he is thoughtful, and he's offering a ton of data and case studies in this week's episode. CASE STUDIES: https://kickfin.com/ SCHEDULE A DEMO: kickfin.com/demo EMAIL BRIAN DIRECTLY: brian@kickfin.com
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 14 Nov 2022 | Your Marketing is Broken (Here's How to Fix It!) | 00:42:20 | |
#192 - Your Marketing is Broken (Here's How to Fix It!)
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I spend most of my week talking with restaurant owners from all over the world, and so it's easy for me to spot trends. There are certain things that all (or most) successful restaurants do. Likewise, there are things that all struggling restaurants have in common. On this week's episode I'm sharing a Top Ten List of sorts... the 10 things that are broken with your marketing. But here's the best part... I'm also sharing the 10 best ways to fix what's broken!
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 21 Nov 2022 | Bringing Intentionality to the Hiring Process with Talroo CEO, Thad Price | 01:04:58 | |
#193 - Bringing Intentionality to the Hiring Process with Talroo CEO, Thad Price***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** We're at a breaking point with restaurant staffing, and my guest on this week's show has some insights to share. Thad Price is the CEO of Talroo, which takes an advertising approach to finding great talent. Tune in for a bunch of great nuggets!
IMPORTANT LINKS:
***** Want to learn more about my Group Coaching Programs? Click the link to schedule a FREE 45-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
Last chance to get $500 off my Restaurant Recharge Program! Want the promo code? E-mail me directly and I'll send it: chip@chipklose.com | |||
| 28 Nov 2022 | Leadership in Turbulent Times | 00:47:18 | |
#194 - Leadership in Turbulent Times***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** The listeners of this show are -- for the most part -- leaders. Do you run a business? Are you responsible for other people? Do you fret about motivation and productivity? Do you have trouble getting others to do what you want? You're a leader. And I understand how hard of a job that is. On today's episode, I'm sharing some of my favorite ideas... mindset shifts for leveling up your leadership. Below you'll find all of the links to my favorite books on being a great leader.
IMPORTANT LINKS:
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 45-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 05 Dec 2022 | Using Data to Create More Meaningful Connections with Brightloom CRO, Kellie Zimmerman | 01:01:45 | |
#195 - Using Data to Create More Meaningful Connections with Brightloom CRO, Kellie Zimmerman
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Kellie Zimmerman is the President and CRO of a company called Brightloom, and they're helping restaurants use their data to actually drive more revenue and build stronger relationships with their guests. We get into a lot of good stuff on this episode, including personalization and the need for outside-the-box thinking. Listen in! IMPORTANT LINKS:
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 45-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 12 Dec 2022 | Killer Gift Ideas for Restaurateurs | 00:27:24 | |
#196 - Killer Gift Ideas for Restaurateurs
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Let's face it... if you don't give your family some suggestions, they're gonna get you crap this holiday season. So I've put together some ideas for you. Books, movies, stocking-stuffers, and more. Link to everything below... RECOMMENDED BOOKS:
DOCUMENTARY IDEA
HATE READING? | |||
| 19 Dec 2022 | Reconnecting Our People with 7shifts Founder, Jordan Boesch | 00:56:42 | |
#197 - Reconnecting Our People with 7Shifts Founder, Jordan Boesch***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Ours is a people business and 7shifts is trying to reinvent how we connect to our employees. Their industry-leading software is hands-down the best on the market, and on today's episode the company's founder explains exactly how they got where they are. More importantly, Jordan explains how his upbringing prepared him for the product he would eventually build. Tons of insights on today's episode. VISIT: https://www.7shifts.com/restaurantstrategy
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 26 Dec 2022 | Goal Setting for the Year Ahead | 00:35:54 | |
#198 - Goal Setting for the Year Ahead***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** What we do is extraordinary, and no... not everyone could do it. Let's celebrate that for just a second, and use that to propel you forward into your best year yet. With just a bit of planning, you can crush the competition... and I'm going to give you the tools to do it. All on Episode 198 of the podcast! RESTAURANT BUDGET: https://www.restaurantstrategypodcast.com/offers/GPgAjMU3 Want my Marketing Plan Template or my Marketing Calendar? Email me: chip@chipklose.com
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 02 Jan 2023 | Talking Beverage & Branding with Rob Day | 01:05:46 | |
#199 - Talking Beverage & Branding with Rob Day
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Rob Day is the Marketing Director for Jack's Abby Craft Lagers. He's responsible for both the distribution of the brand, but also the marketing for the brewery experience. Because of that, he's uniquely qualified to speak to both sides of the discussion. He brings years of experience to the table and has a lot of insights to share... specifically: how we get build better relationships with our vendors to get the support we need. JACK'S ABBY: https://jacksabby.com/ ROB DAY ON LINKEDIN: https://www.linkedin.com/in/robjday/
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 30-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 05 Jan 2023 | Everything I Believe About Running Restaurants | 00:54:31 | |
#200 - Everything I Believe About Running Restaurants***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Can you believe it? We made it all the way to Episode 200, and what a wild ride it's been!! On today's show I'm sharing everything I believe about running a successful restaurant. If you're new to the podcast this will give you a really good foundation for moving forward. If you've been with us from the beginning, this will be a great refresher. Running restaurants is not for the faint of heart, but it also isn't rocket science. I'm on a mission to help owners and operators build restaurants that work as hard as they do. Driving profit is simple - not necessarily easy - and it shouldn't be as elusive as it often is. Today's episode is about the building blocks you need to succeed, and the strategy I know you can craft. RESTAURANT BUDGET: https://www.restaurantstrategypodcast.com/offers/GPgAjMU3 Want my Marketing Plan Template or my Marketing Calendar? Email me: chip@chipklose.com
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 09 Jan 2023 | Leadership 101 with KRP CEO, Troy Hooper | 00:58:54 | |
#201 - Leadership 101 with KRP CEO, Troy Hooper
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Troy Hooper is the CEO of Kiwi Restaurant Partners, a management and consulting firm serving the hospitality industry. Put simply, they excel at taking small brands and turning them into big brands. And he's speaking about the common threads that all successful companies have in common. Tons of insights from one of the smartest people in the industry... and HINT HINT... he thinks success has a lot to do with leadership. KIWI RESTAURANT PARTNERS: https://www.krpusa.com/ TROY ON LINKEDIN: https://www.linkedin.com/in/jtroyhooper/
***** Ready to learn more about the Restaurant Accelerator Group Coaching Program? Click the link to set up a FREE 30-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 12 Jan 2023 | What I Learned From a Year of Travel | 00:41:12 | |
#202 - What I Learned From a Year of Travel***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** A few years back I made travel a priority for me and my family. Until three years ago I'd only left the country once in my life... back in high school... and it changed me. So why didn't I go anywhere for the next 25 years? It's a question I can't answer. But I solved the issue in 2019 when I took me, my wife, and our son to Paris. Since then (pandemic aside) I've made travel a priority. In fact, this past year I've been to Los Angeles, San Diego, Orlando, Las Vegas, Columbia, Milwaukee, and Charleston... not to mention London, the Amalfi Coast, and Punta Cana. I know that for many, travel is a luxury. And I do not take it for granted. In fact, I've made it a priority and have worked very hard to be able to travel as much as I do. On today's episode I'm sharing my biggest takeaways from a year spent zig-zagging the globe.
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 16 Jan 2023 | Going for Maximum Profitability with MarginEdge Co-Founder, Bo Davis | 01:03:52 | |
#203 - Going for Maximum Profitability with Margin Edge Co-Founder, Bo Davis***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Bo Davis is the Co-Founder and CEO of MarginEdge, a revolutionary piece of software that helps owners and operators see their costs in real time. How do you build a profitable business? By controlling the controllables, of course. And MarginEdge is the best way I know to do that. Not only is he a tech founder, but Bo is also an operator with more than two decades of experience in hospitality. He's smart, passionate, and opinionated... which makes for a great guest. Don't miss this wide-ranging conversation with one of the smartest people in our industry. DEMO: marginedge.com/chip LINKEDIN: https://www.linkedin.com/in/davis-bo/
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 19 Jan 2023 | Your Questions Answered! | 00:21:59 | |
#204 - Your Questions Answered!***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Sign up for my FREE Webinar on January 24 & 25 and learn my 5-Step Framework for Marketing Your Restaurant the RIGHT Way. This is an hourlong webinar that I am only giving twice. We're capping each one at 100 people, so secure your spot now! REGISTER: https://www.restaurantstrategypodcast.com/two-secrets-profitability-jan
***** It's been a while since I've done one of these... in fact Episode 85 was the last time... so I think we can agree that we are loooooooooong overdue. Today is the first of two Q&A episodes. I put out a request for questions and you guys certainly delivered. Four questions today and another four next week. And don't fret if I don't get to your question; it probably means it was too good to cover in this format. Some were so good I've decided to turn them into their own episodes. We're talking budgets, problem solving, restaurant valuation, catering, and more... all on today's episode of Restaurant Strategy!
***** Want to learn more about the Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 23 Jan 2023 | How to Build a 7-Figure Catering Business with Duce Raymond | 01:16:58 | |
#205 - How to Build a 7-Figure Catering Business with Duce Raymond***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Duce Raymond is the Managing Partner of Sweet Baby Ray's Restaurant & Catering, based out in the Chicago area. On today's episode we talk about the humble beginnings of the Sweet Baby Ray's brand and track the decades it took to finally launch a restaurant with the same name. Duce shares some of the highs and lows that came with starting that brand, and ultimately we dive into the catering side of the business. Tons of great stores and insights on today's episode. Check it out! LEARN MORE: https://www.sbrbbq.com/ TIKTOK: https://www.tiktok.com/@sweetbabyrayscatering?is_from_webapp=1&sender_device=pc INSTAGRAM: https://www.instagram.com/sweetbabyrayscatering/ FACEBOOK: https://www.facebook.com/sweetbabyrayscatering
***** Sign up for my FREE Webinar on January 24 & 25 and learn my 5-Step Framework for Marketing Your Restaurant the RIGHT Way. This is an hourlong webinar that I am only giving twice. We're capping each one at 100 people, so secure your spot now! | |||
| 26 Jan 2023 | Your Questions About Ghost Kitchens, Costing, and More! | 00:42:47 | |
#206 - Your Questions About Ghost Kitchens, Costing, and More!
***** Have you gotten your Employee Retention Tax Credit yet? This is a government program that was launched in the wake of the pandemic. On Episode 168 I had Catherine Tindall on the show to talk all about it. She is a CPA who has been helping hundreds of restaurants across the country recover hundreds of thousands of dollars. Set up a FREE assessment by scheduling some time on her calendar: LEARN MORE: https://calendly.com/ctindall/erc_klose?month=2023-01
***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
We had so much fun last week that I figured I'd do it again. This week we're covering questions about ghost kitchens, inventory, COGS management, staff development, and more.
***** Want to learn more about the Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 30 Jan 2023 | All Things TikTok with Restaurateur, Matt Kirschner | 01:09:15 | |
#207 - All Things TikTok with Restaurateur, Matt Kirschner
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Matt Kirschner is the Owner of Red Knapps Rochester, a 50's-style burger and shake joint. They're traditional in the food they serve, but far from it when it comes to them marketing themselves. Today we're talking about the something I know many of you have questions about: TikTok. WEBSITE: https://redknappsrochester.com/ FACEBOOK: https://www.facebook.com/redknappsrochester/ INSTAGRAM: https://www.instagram.com/redknappsmattkirschner/ TIKTOK: https://www.tiktok.com/@redknappsmattkirschner?lang=en
***** Ready to learn more about the Restaurant Accelerator Mastermind Program? Click the link to set up a FREE 30-minute Strategy Session with me: https://www.restaurantstrategypodcast.com/schedule | |||
| 02 Feb 2023 | How to Leverage TikTok to Market Your Restaurant | 00:30:12 | |
#208 - How to Leverage TikTok to Market Your Restaurants***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** TikTok isn't the end-all-be-all, but it is the "next big thing." I have no idea how long it will be around, but it has millions of daily users... which means it represents a significant amount of traffic. If it's all about "location, location, location" then this is definitely where a lot of people are right now. It's worth learning a bit more about the platform, so that we may leverage that attention to generate more revenue for our businesses. On today's episode we're covering some of the basics, showing you how to get started... plus some ideas and advanced tactics for growing your following. Listen in!
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 06 Feb 2023 | Building a Brand with Full Course CEO, Lauren Fernandez | 01:07:46 | |
#209 - Building a Brand with Full Course CEO, Lauren Fernandez
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Lauren Fernandez is the CEO of Full Course, a restaurant development and investment firm that incubates and accelerates emerging fast casual brands. They do this by partnering with owners and helping them with education, strategic planning, and growth models. A former owner/operator herself, Lauren brings a ton of knowledge and experience to the table. WEBSITE: https://www.fullcourse.com/ GET 15% OFF WITH PROMO CODE: STRATEGY
***** Ready to learn more about the Restaurant Accelerator Mastermind Program? Click the link to set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 09 Feb 2023 | Rethinking the Role of the Waiter | 00:43:30 | |
#210 - Rethinking the Role of the Waiter***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Restaurants have been around for thousands of years, and yet the model we now use was basically invested 250 years ago in Paris, France. It has served us well, but I dare say... it's become inefficient and clumsy. The world is changing and technology has shifted every other major industry including travel, education, publishing, television, movies, and on and on. We are at an intersection right now and we have the choice. The choice about whether we will utilize technology to create a new way of doing things. Or whether we'll resist and suffer like so many of the industries I just mentioned. Think about Blockbuster when Netflix came along. The railroads when Henry Ford introduced the first "affordable" car. Barnes and Noble when Amazon launched. Travel agents when Expedia first hit the internet. We have a choice, but the window is closing. On today's episode we're talking about how we can incorporate technology to do things better. And to free up our people to provide a level of service we've never seen before.
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 13 Feb 2023 | Let Your Community Market For You with Bestselling Author, Mark Schaefer | 01:03:01 | |
#211 - Let Your Community Market For You with Bestselling Author, Mark Schaefer***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Mark Schaefer returns to the show to talk about his newest book, Belonging to the Brand: Why Community is the Last Great Marketing Strategy. We rehash some of the insights we uncovered on Episode #106 (when he first sat down to chat with me), and dive even deeper into the idea of community and what it means for restaurants.
EPISODE #106 WITH MARK: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809?i=1000513907136 WEBSITE: https://businessesgrow.com/ MARK'S NEWEST BOOK: https://amzn.to/3RvHsHi MARKETING COMPANION PODCAST: https://podcasts.apple.com/us/podcast/the-marketing-companion/id663933566
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
***** I will be co-hosting a FREE Webinar with Catherine Tindall CPA on Monday, February 27 to talk all about the Employee Retention Credit. This is a government program that will soon expire, and we will be answering all your questions. SIGN UP FOR FREE: https://www.restaurantstrategypodcast.com/employee-retention-tax-credit
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| 16 Feb 2023 | What's the Difference Between a Consultant and Coach? | 00:33:02 | |
#212 - What's the Difference Between a Consultant and Coach?
***** Have you gotten your Employee Retention Tax Credit yet? I am hosting an hourlong Q&A session with CPA Catherine Tindall on Monday, February 27th. If you don't know what this is or you're curious to see if you qualify for more money, then please sign up below. It's TOTALLY FREE and happening only once! SECURE YOUR SPOT: https://www.restaurantstrategypodcast.com/employee-retention-tax-credit
***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
I get asked often... "Wait, you're a restaurtant COACH? Don't you mean, consultant?" No. I used to consult, but have evolved my business over the past couple of years to focus on coaching. And there is a time and a place for both. But in my opinion there's enough confusion on the topic to warrant a deeper discussion. So on today's episode we're going to talk about the differences, and explain when you might use one over the other. I hope you get a lot out of this one, and if you still have questions click the link below to set up a free call with me. Cheers!
***** Want to learn more about the Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 20 Feb 2023 | Chatting with Pastry Chef Instructor and YouTube Influencer, Steven Konopelski | 01:19:11 | |
#213 - Chatting with Pastry Chef Instructor and YouTube Influencer, Steven Konopelski***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Steven Konopelski has taken an unusual path to get to cooking, but it's that unique journey that makes his story that much more compelling. After a career as a ballet dancer and Broadway chorus boy, he became enamored with the culinary world. Specifically, the land of sweets. His Act 2 turned into something far bigger than he could've ever imagined and led him to working with some of the industry's biggest names including the one-and-only Claudia Fleming. He now works as an educator for the Escoffier School of Culinary Arts, and is here to share his story. ESCOFFIER SCHOOL LINKS:
STEVE'S LINKS:
***** Want to learn more about my Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
***** I will be co-hosting a FREE Webinar with Catherine Tindall CPA on Monday, February 27 t... | |||
| 23 Feb 2023 | 12 Stupid Simple Marketing Hacks to Boost Revenue | 00:45:35 | |
#214 - 12 Stupid Simple Marketing Hacks to Boost Revenue
***** Have you gotten your Employee Retention Tax Credit yet? I am hosting an hourlong Q&A session with CPA Catherine Tindall on Monday, February 27th. If you don't know what this is or you're curious to see if you qualify for more money, then please sign up below. It's TOTALLY FREE and happening only once! SECURE YOUR SPOT: https://www.restaurantstrategypodcast.com/employee-retention-tax-credit
***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Most of the time we talk STRATEGY on this show. Which makes sense, right? Check out the name of the podcast. I do that because I think comprehensive planning is the secret to success for restaurants. But that's not to say there isn't a place for good old fashioned TACTICS. So that's what today's episode is all about... 12 stupid simple marketing hacks that will move the needle in your business! My Favorite Signature Creator: https://mysignature.io/
***** Want to learn more about the Restaurant Accelerator Mastermind? Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 27 Feb 2023 | A New Approach to Leadership and Staff Development with Jimmie Williamson | 01:20:48 | |
#215 - A New Approach to Leadership and Staff Development with Jimmie Williamson
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Jimmie Williamson is not only a client of mine, but something of a mentor. He helps oversee operations at LTC Hospitality in Columbia, SC, where they've done some very non-traditional things. Leadership, education, and staff development are some of the subjects he's passionate about and so who better to talk to us about what they're doing down there in South Carolina? Jimmie's Email: jwilliamson@ltchs.com My Email: chip@chipklose.com
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 02 Mar 2023 | How to Create a First Class Training Program for Your Staff | 00:49:40 | |
#216 - How to Create a First Class Training Program for Your Staff***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** If we believe that our people are our greatest asset, then it stands to reason that we would want to invest in those assets. And yet, the way we train our employees is often lacking. Hard stop. I've worked with hundreds of restaurants over the course of my career and most of them have substandard training practices. And I understand why that is. I understand it takes time and money, both of which are often in short supply. And yet I believe there is a failsafe way to train our people to get the most out of them. Not just for our benefit, but for theirs as well. On today's episode I'm explaining a system for three levels of training. Follow the blueprint and you will have created a first class staff.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 06 Mar 2023 | How to Market Like a Beast with Rev Ciancio | 00:52:22 | |
#217 - How to Market Like a Beast with Rev Ciancio
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Rev Ciancio is one of the most brilliant restaurant marketers I've ever met. He works with hundreds of different concepts all over the country, and is here to share his perspective on the easiest ways that operators can level up their marketing. Do not sleep on this one! Instagram: https://www.instagram.com/revciancio/ Facebook: https://www.facebook.com/revciancio TikTok: https://www.tiktok.com/@revciancio Fun With Fries: https://www.instagram.com/funwithfries/
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 09 Mar 2023 | The #1 Way to Get Predictable Profits | 00:36:57 | |
#218 - The #1 Way to Get Predictable Profits***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Simply put... the only thing that matters in your business is PROFIT. Everything else is in service of that. I mean it. To be a bit callous: you serve great food, yes to bring people joy, but also to get them to rave about the meal to friends and family. You provide great service, yes to take care of people, but also to drive sales and make people want to return time and again. More covers = more revenue = more profit. And profit is the key to everything. Once you understand how to generate consistent, reliable profit everything else changes in your business. So if you're generating revenue but struggling with profitability, this episode is for you!
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 13 Mar 2023 | James Beard Award Winning Chef, Gavin Kaysen | 01:11:46 | |
#219 - James Beard Award Winning Chef, Gavin Kaysen***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Gavin Kaysen is a two-time James Beard Award winner, as well as the Chef/Owner of Soigné Hospitality in Minneapolis, MN. His restaurants include Spoon & Stable, Demi, and Mara. His new cookbook, "At Home," is going to be back in stock any day now... IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predicatble 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 16 Mar 2023 | How to Leverage ChatGPT for Your Restaurant | 00:45:04 | |
#220 - How to Leverage ChatGPT for Your Restaurant
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Unless you've been living under a rock, you know that ChatGPT has been making waves over the last several months. But can restaurants leverage the software to bring more efficiency to what they do? I set out to find out and the results may surprise you. Learn more about the platform, get real use cases, and better understand the future of this technology... all on this week's episode of Restaurant Strategy. Get ChatGPT: https://openai.com/blog/chatgpt
***** Want to learn more about my P3 Mastermind Program?
Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 20 Mar 2023 | Mastering Operations with Restaurateur, Rick Camac | 01:13:25 | |
#221 - Mastering Operations with Restaurateur, Rick Camac***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Rick Camac didn't start out in restaurants, but he's spent the better part of the last 30 years opening and running profitable concepts. He is now an educator at the Institute of Culinary Education (NYC), a strategic advisor for SIZZLE Acquisition Corp., and the Chief Operating Officer at Alpine Country Club. Tons of insight from his vast experiences in hospitality... IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predicatble 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 23 Mar 2023 | Dialing in Digital Presence for Your Restaurant | 00:54:27 | |
#222 - Dialing in Digital Presence for Your Restaurant
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
We live in a digital world. That much is obvious, right? But people don't wander down the street anymore to find somewhere to eat. Hell, why should they when they have the world at their fingertips? And if the world is now online, then you must find a way to stand out in a place as noisy as the internet. On today's episode we're covering six different areas: website, SEO, press, citations, reputation management, and finally social media. Tons of information and actionable takeawys you'll be able to apply to your restaurant TODAY!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 27 Mar 2023 | Digitizing Your Restaurant with Carl Orsbourn and Meredith Sandland | 01:09:21 | |
#223 - Digitizing Your Restaurant with Carl Orsbourn and Meredith Sandland
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Carl Orsbourn & Meredith Sandland are two of the smartest people in the industry, especially when it comes to the topic of digitizing your restaurant. Just last month they released their 2nd book, a follow-up to their wildly popular Delivering the Digital Restaurant. This new one is something of a "how-to" guide for restaurant operators trying to navigate this bold, new landscape. We dig into a bunch of different areas on Episode 222 of the Restaurant Strategy Podcast. IMPORTANT LINKS: Buy Both Books: https://www.deliveringthedigitalrestaurant.com/order Original Book on Amazon: https://amzn.to/40qhHvk New Book on Amazon: https://amzn.to/3K5RfSd
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 30 Mar 2023 | Creating Better Restaurant Managers | 00:42:18 | |
#224 - Creating Better Restaurant Managers***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** On Episode 224 we talk about Pareto's Principle (don't worry, you already know what this is), and how it applies to every business... especially ours. We talk about setting clear expectations and how to manage those who work with you and for you. Most importantly we talk about the difference between OVERSIGHT and MANAGEMENT. Actionable takeaways to help you get more out of your team!
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 03 Apr 2023 | Doubling Your Catering Business with Dawn Skeete, Owner of Jam'It Bistro | 01:09:24 | |
#225 - Doubling Your Catering Business with Dawn Skeete, Owner of Jam'It Bistro
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Dawn Skeete is the owner of a small Carribbean restaurant in Red Hook, Brooklyn called Jam'It Bistro. They successfully navigated their way through the pandemic, but are now struggling with foot traffic. Their response was to grow their catering business and they've done an incredible job so far. But they still need more. This week's interview is a bit different than what we normally do... this one is an hourlong coaching call. And it's so so so good.
IMPORTANT LINKS: Jam'It Bistro: https://www.orderjamitbistro.com/
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 06 Apr 2023 | Strategies for Growing Private Dining Sales | 00:38:16 | |
#226 - Strategies for Growing Private Dining Sales***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Private Dining (like Catering) has less to do with hospitality and more to do with generating leads. In many respects it's a straight sales position. And so we have to approach things a bit differently. Today we're talking about how to put together and INBOUND and OUTBOUND sales strategy to grow your private dining business.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 10 Apr 2023 | Lightning Interviews at Bar & Restaurant Expo | 02:08:15 | |
#227 - Lightning Interviews at Bar & Restaurant Expo***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Bar & Restaurant Expo is one of the biggest industry trade shows of the year. Attendance at this year's event was close to 12,000, and the energy was electric. I was out there in Las Vegas giving two talks to the crowd... but I also had the opportunity to podcast live from the trade show floor. I did a series of lightning interviews with some vendors, sponsors, and operators in attendance. If this episode gets you excited for next year's show, then GOOD! I'll be there and I hope to see you there as well. If you have any questions, then please reach out. It's one of my favorite trade shows of the year; an event I love returning to time and time again! IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but strugg... | |||
| 13 Apr 2023 | My 4 Takeaways from Bar & Restaurant Expo 2023 | 00:36:30 | |
#228 - My 4 Takeaways from Bar & Restaurant Expo 2023
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Earlier this week, on Episode 227, I shared a handful of quick interviews I captured on the trade floor at Bar & Restaurant Expo. You heard from owners and operators, as well as some of the vendors in attendance. And they all shared insights from their experience at the show. On today's episode, I'm sharing my big takeaways from my time out in Las Vegas.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 17 Apr 2023 | Co-Founder of Boka Restaurant Group, Kevin Boehm | 01:14:24 | |
#229 - Co-Founder of Boka Restaurant Group, Kevin Boehm***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Kevin Boehm is an absolute GIANT in our industry. He's the Co-Founder and Co-CEO of Boka Restaurant Group, based out of Chicago. Some of his notable restaurants include: Boka, Girl & the Goat, Cabra, Swift & Sons, to name but a few. He and his partner, Rob Katz were recipients of the 2019 James Beard Award winner for Outstanding Restauranteur. He is wise, curious, and as generous as they come.
IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 20 Apr 2023 | Profit is the ONLY Thing That Matters | 00:26:19 | |
#230 - Profit is the ONLY Thing That Matters
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Profit is literally the ONLY thing that matters in your business. Great food and warm hospitality are in service of that bottom line. On today's episode we're talking about WHAT profit is... because I think some are confused. We're going to talk about WHY is should matter to each and every one of you. And finally, we're going to talk about the all important HOW... How you can build a path to profitability.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 24 Apr 2023 | Franchise Roundtable - PART 1 | 01:06:15 | |
#231 - Franchise Roundtable - PART 1
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I have spent my entire career in restaurants, but nearly all of that has been spent working with independents. Some multi-unit groups here and there... but very few franchises. But I've been getting more and more questions about franchising. So... I decided to pull together a panel of knowledgable individuals: Lauren Fernandez, Troy Hooper, and Darryl Sangster. This week and next we'll be taking a deep dive into the world of franchising. This week, we're going to look at things from the perspective of the franchisee, answering some key questions that many listeners have sent me... like, "What should I look out for in an agreement?" "How do I know if it's the right company for me?" "What sort of return should I expect"... and many more! OUR DISTINGUISHED PANEL: Lauren Fernandez: https://www.fullcourse.com/ Troy Hooper: https://www.krpusa.com/ Darryl Sangster: https://sangsterfranchisegroup.com/
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 27 Apr 2023 | Telling Your Story is the ONLY Way to Thrive | 00:39:30 | |
#232 - Telling Your Story is the ONLY Way to Thrive***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** In his book Start With Why, Simon Sinek articulates his vision for leadership so clearly with something he calls "The Golden Circle." It basically says that most companies know WHAT they do, and HOW they do it better than anyone else... but they rarely figure out WHY they do what they do. To take that one step further I want to share something Shawn Walchef and I talked about in a presentation we gave last year in Los Angeles called "The Two Whys." The bottom line is... you are extraordinary. What you do is extraordinary. You simply have to understand why you do what you do, and explain why anyone else should care. Do that, and you will have build a brand that people care deeply about.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 01 May 2023 | Franchise Roundtable - PART 2 | 01:02:07 | |
#233 - Franchise Roundtable - PART 2
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I have spent my entire career in restaurants, but nearly all of that has been spent working with independents. Some multi-unit groups here and there... but very few franchises. But I've been getting more and more questions about franchising. So... I decided to pull together a panel of knowledgable individuals: Lauren Fernandez, Troy Hooper, and Darryl Sangster. This week and next we'll be taking a deep dive into the world of franchising. This week, we're going to look at things from the perspective of the franchisee, answering some key questions that many listeners have sent me... like, "What should I look out for in an agreement?" "How do I know if it's the right company for me?" "What sort of return should I expect"... and many more! OUR DISTINGUISHED PANEL: Lauren Fernandez: https://www.fullcourse.com/ Troy Hooper: https://www.krpusa.com/ Darryl Sangster: https://sangsterfranchisegroup.com/
***** Same results, with a new name: The P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 04 May 2023 | How to Market in Reverse | 00:27:40 | |
#234 - How to Market in Reverse***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** I often speak about the Triangle Principle, a framework I developed years ago to better market restaurants. It basically says: "There are three sides to a triangle, just like there are three sides to successfully market a restaurant... Attraction, Retention, Evangelism." The bottom line is you gotta get people in, get people back, and get people talking. And the only way to market is to focus on achieving those three goals. To do it well, you gotta start with the end in mind. You've got to market in reverse.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 08 May 2023 | CEO of HUSTL Hospitality, Danni Eickenhorst | 01:07:51 | |
#235 - CEO of HUSTL Hospitality, Danni Eickenhorst***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Danni Eickenhorst about three years ago. We were in the midst of the Covid-19 Crisis and she and her husband had just become partners with Steve Ewing, a bona fide rock star and owner of the iconic St. Louis eatery, Steve's Hot Dogs. In the years since, she's managed to turn that brand around and has helped expand into a new, larger location... plus they're now one of the main vendors for the new St. Louis MLS soccer arena. As if that wasn't enough, she and her husband also recently took over The Fountain on Locust, and are helping to shepard the brand into a new era. She is a member of my P3 Mastermind, and it's been incredible to see how the group has helped shape the direction of her company. We get into her background, trajectory, and the future of where she things her company is going. I am constantly learning from this woman, and I know you'll get a ton out of this conversation. IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 11 May 2023 | How to Build a Network of Peers | 00:35:50 | |
#236 - How to Build a Network of Peers
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Each and every week, I see first-hand the impact a network can have on someone's business. My P3 Mastermind gathers owners and operators from all over the world onto a weekly coaching call where we work through issues in a systematic fashion. Best of all, the members get to draw inspiration from the "wisdom of the group." Whether you're part of an "official" group, or whether your network is just a handful of operators getting beers once a week doesn't matter. What matters is that you find your tribe, and gather them consistently. This week I'll explain why I think you need a network... and most importantly, how to go build one of your own.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 15 May 2023 | Charlie Eblen, Founder of Single Tree BBQ | 01:25:33 | |
#237 - Charlie Eblen, Founder of Single Tree BBQ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Many of the guests on this show are accomplished operators who are only to happy to share their wisdom and experience after years (or decades in the industry). But what about those just starting out? Charlie Eblen is the founder of Single Tree BBQ and his experiences are newer, having just launched the brand a couple of years ago. On Episode 237 I wanted to track the early moves he made to get his company where it is now. To many first-time owner/operators, this is going to sound very familiar. And I hope his advice and learnings can help all of you get to wherever it is you're going with your restaurants. Great guy, great conversation!
IMPORTANT LINKS:
GET IN TOUCH WITH CHARLIE:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 18 May 2023 | How to Get Better Waiters | 00:42:20 | |
#238 - How to Get Better Waiters
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Your waiters are your first line of defense (or offense). They are your sales force, customer service, and PR all wrapped up into one role. They will have more contact with guests than you can ever hope for as an owner or operator. Which means, you need them to be good. So how then do you get good waiters? That's what this week's episode is all about. We're going to dig into the nitty gritty of finding, training, and retaining a service staff that can transform your restaurant.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 22 May 2023 | COACHING: Marketing a Restaurant in the Middle of Nowhere | 01:05:52 | |
#239 - COACHING: Marketing a Restaurant in the Middle of Nowhere
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Episode 239 is another one of these live coaching calls, recorded for your benefit. I was introduced to Jeannine Jabaay while I was speaking at Bar & Restaurant Expo this past spring in Las Vegas, NV. She's the owner of Bear Creek Lodge and Dirty Skillet. The property she runs is in Hope, Alaska... basically in the middle of nowhere (as she explains). She agreed to a recorded coaching call to help her work through some of the unique challenges she faces with her property. But if you think her problems are too different from yours, you'd be 100% wrong. I think you'll find many similarities between the issues you face and the struggles she has. Do not miss this one!
IMPORTANT LINKS: Dirty Skillet: https://www.dirtyskillet.com/ Bear Creek Lodge: https://www.bearcreeklodgeak.com/
***** Introducing... the P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 25 May 2023 | Pros and Cons of Tip Pooling | 00:31:01 | |
#240 - Pros and Cons of Tip Pooling***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** We're four years into this podcast and I have never once discussed Tip Pooling. Well, that ends today. We're digging into the nitty gritty to figure out the best system for your restaurant and your staff.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 29 May 2023 | A New Service Model with Bartaco President, Anthony Valletta | 00:59:16 | |
#241 - A New Service Model with Bartaco President, Anthony Valletta
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Anthony Valletta has been making the rounds. Perhaps you've read about some of the waves he's making over at Bartaco... or maybe you've heard him on a podcast. This is certainly not the first interview he's done. But I think it's one of the more interesting interviews he's done. We dug below the surface to really get to the heart of what he's building with this brand. And best of all, he shares all his secrets with you. I think this company is forging a bold path, innovating on a service model that I think will soon be the way of the world. Tune in to learn more! IMPORTANT LINKS: Bartaco: https://bartaco.com/ Anthony's LinkedIn Profile: https://www.linkedin.com/in/anthonyvalletta/
***** Introducing... the P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 01 Jun 2023 | The Only 3 Ways to Increase Revenue | 00:24:11 | |
#242 - The Only 3 Ways to Increase Revenue***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** There's a difference between revenue and profit, and often I urge my clients to focus on the latter. But sometimes it is just as simple as increasing revenue. But guess what? There are only 3 ways to do that.
Let's keep it simple and make sure we have a plan for each of those three areas. We cover all of that on today's episode of Restaurant Strategy!
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 05 Jun 2023 | Creating Authentic Leaders with Executive Coach, Steve Schloss | 01:09:51 | |
#243 - Creating Authentic Leaders with Executive Coach, Steve Schloss***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** On the surface, Steve Schloss, might not sound like someone you can learn from. He's an executive coach with works with leaders of hyper-growth companies in industries like tech, finance, and healthcare... but make no mistake, the leaders he works with are no different than you. They've gotten good at shepherding a company to where it is now and simply need guidance to help them take it to the next level. I've gotten to know Steve over the past year or so, and I am constantly learning from him and his experiences. I am thrilled to be able to share this conversation with you this week. I hope it makes you a better leader for your patrons and staff. They deserve it and so do you.
IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 08 Jun 2023 | How Much Should You Spend on Your Marketing | 00:26:23 | |
#244 - How Much Should You Spend on Your Marketing?
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Marketing your restaurant is simpler than the experts might lead you to believe. Yes, there are technical aspects to doing it well, but more than that it simply requires a strategic approach. Intention is a word I use a lot when it comes to marketing. The question I'm often posed is: "How much should I be spending on my marketing?" And the answer you'll often here is somewhere between 3-4%. So if you generate about $100K a month in revenue, you should be spending about $4K on your marketing. But that's a poor way of looking at it because it doesn't ask you to think about the return. Marketing dollars are an investment, not just a spend. So if you're investing the dollars, you need to be clear about what sort of return to expect. On today's episode we're simplifying all of this!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 12 Jun 2023 | How to Step Away with Restaurateur, Dave Wakeling | 00:51:07 | |
#245 - How to Step Away with Restaurateur, Dave Wakeling***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Dave Wakeling is the owner of Collie's Sports Bar in Park City, UT. He's successfully run the property for years, but now he's moved across the pond to England... and he's trying to understand his new role having stepped out of the day to day operation. I'm joined by him and his General Manager, Rachel, and together we coach through a couple of different areas. Lots of actionable insights on today's episode of Restaurant Strategy IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 15 Jun 2023 | Planning for Slow Weeks in Your Restaurant | 00:32:14 | |
#246 - Planning for Slow Weeks in Your Restaurant
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
There's a seasonality to each of our businesses - a natural ebb and flow. And that's true for everyone. On today's episode we're talking about how to tell when it's coming and how to best prepare yourself for the slowdown. Finally I share some tactical advice for how to beat the downtime. Eventually, these times could be the best parts of your year.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 19 Jun 2023 | Hyper Growth with Condado Tacos Founder and CEO | 01:08:23 | |
#247 - Hyper Growth with Condado Tacos Founder and CEO
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Joe Kahn is the Founder of Condado Tacos and Chris Artinian is the CEO. Together they're taking a small Mexican concept and blowing it up. Their insights about growth and the future of hospitality and tech is exciting, and I can't wait for you to hear this conversation.
IMPORTANT LINKS: Condado Tacos: https://condadotacos.com Instagram: https://www.instagram.com/condadotacos/ Facebook: https://www.facebook.com/condadotacos TikTok: https://www.tiktok.com/@condadotacos LinkedIn: https://www.linkedin.com/company/condadotacos/
***** Introducing... the P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 22 Jun 2023 | 8 Things You Need to Do to Turn Your Restaurant Around | 00:29:45 | |
#248 - 8 Things You Need to Do to Turn Your Restaurant Around***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Sure, it's one thing to work with a coach for a year... but what can you do quickly? Is it possible to turn a struggling restaurant around in, let's say, two months? It ain't easy, but sure! On today's episode I'm covering 8 different areas you need to address to turn your restaurant around. If you work through these systematically and implement upgrades, you'll see a profound change in your operation. Plus, listeners can now get exclusive access to my online course, Restaurant Recharge, at a new rate of just $297. There are 44 videos spread over 8 modules. A great way to bring some intention to how you go about turning things around. PURCHASE NOW: https://www.restaurantstrategypodcast.com/recharge2023
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 26 Jun 2023 | A Unique Approach to Differentiation with Grant Fry | 00:58:44 | |
#249 - A Unique Approach to Differentiation with Grant Fry
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Bean-to-Bar Chocolate is all the rage these days. Who needs a $2 Hershey bar when you can find a $12 bar just in the next aisle? Taste Chocolate entered this very saturated market a few years back and has found a very interesting way to differentiate themselves from the hundreds of competitors. On today's episode we talk to the head chocolatier, Grant Fry, to understand exactly how they're creating separation in the market. Oh yeah, and they're also gearing up to expand the cafe concept that's attached to their factory and tasting room. A whole lot to learn from today's conversation!
IMPORTANT LINKS: Taste Chocolate: https://taste-chocolate.com/ Taste Cafe & Store: https://havetaste.com/?_ga=2.122934414.441969879.1686263075-1076813163.1680543068
***** Introducing... the P3 Mastermind Program Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 29 Jun 2023 | How Your Servers Can Make Themselves (and YOU) More Money | 00:34:22 | |
#250 - How Your Servers Can Make Themselves (And YOU) More Money***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Your servers are your front line workers. An infantry. The ambassadors you need to sell your product and take care of the guest. So give them the tools they need to be great at their jobs. Show them how making more money for the restaurant also means more money for themselves. Ultimately it is a win/win situation... maybe even win/win/win situation, because the guest wins as well. On today's episode I'm sharing the best 5 ways to help increase revenue and tips.
***** Same results, but a brand new name: The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 03 Jul 2023 | Developing Managers with Il Buco General Manager, Steven Bloom | 01:12:59 | |
#251 - Developing Managers with Il Buco General Manager, Steven Bloom***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Steven Bloom is an accomplished operator with more than twenty years of experience in the industry. His resume includes restaurants like Gotham Bar & Grill, Dovetail, Jockey Hollow, and Craft Restaurant. Currently he is the General Manager of Il Buco, a Manhattan stalwart in the heart of Manhattan's NoHo neighborhood. On this episode we talk all about how managers can successfully make the transition from hourly to salary staff. And more importantly, how leadership can help support their growth. Tons to cover on today's episode of Restaurant Strategy. IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 06 Jul 2023 | What If We Could Make 50 Percent Profit Margins? | 00:32:53 | |
#252 - What If We Could Make 50% Profit Margins?
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
We live with razor thin profit margins... but what if we could do it differently?
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 10 Jul 2023 | Make the Most of Your Profits with Mark Myers | 01:04:27 | |
#253 - Make the Most of Your Profits with Mark Myers***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** I've been saying this for a while, but PROFIT is literally the only thing that matters in your business. Everything else must be in service of that bottom line number. So okay then... but what about when you're generating a bunch of healthy profits. What then? Mark Myers is sitting down with me to talk about how entrepreneurs and small business owners can make a few simple moves to maximize your take. It's a great conversation that will get you to think differently about your finances.
IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 13 Jul 2023 | Back to Basics | 00:37:50 | |
#254 - Back to Basics
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Many of you have been along on this journey with me for the last four and a half years, tuning in religiously every single week to try to improve your business. Others have only recently found the podcast, and so you're still early in your journey. And I think both of those are great. No matter where you are with your business, I know this episode will help. Today, we're going back to basics. There are a few fundamental beliefs I have -- both on the marketing and operations side of things -- that will help you shift the way your go about your day-to-day. Wrap your head around those and your business will change virtually overnight. I hope you get a ton of value out of this episode!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 17 Jul 2023 | Crafting Cocktails with Understory GM, Chance Curtis | 01:09:13 | |
#255 - Crafting Cocktails with Understory GM, Chance Curtis
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo.
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** I've spent the last 23 years working in hospitality; 8 of those as a consultant and coach. Most people know what a consultant does (we see them on TV)... but coaching is somewhat harder to describe. Over the past several months I've decided to use this podcast as a way of letting you all in on the process. Every so often I record a live coaching call, published (un-edited) so you can see how this coaching thing works. As you'll see on this episode, sometimes "perspective" can be a powerful thing. Chance Curtis is the General Manager of Understory Bar, out in San Diego, CA. He's an accomplished operator with years of experience, but over the course of an hour we dig down deeper to better understand the issues he's facing. And we lay out actionable steps he can take to make a difference in his bottom line.
IMPORTANT LINKS: Understory Website: https://understorybar.com/ Facebook: https://www.facebook.com/profile.php?id=100069816933268 Instagram: https://www.instagram.com/understorybar/
***** Introducing... the P3 Mastermind Program | |||
| 20 Jul 2023 | Understanding Your Mission, Vision, and Values | 00:28:02 | |
#256 - Understanding Your Mission, Vision, and Values***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** On this week's episode I want to show you why your mission, vision, and values require specific attention. And why I think they can transform your business. Don't believe me? Listen in!
***** Same results, but a brand new name: Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 24 Jul 2023 | SpotOn Restaurateur-in-Residence, Scott Youkilis | 01:11:22 | |
#257 - SpotOn Restaurateur-in-Residence, Scott Youkilis
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** SpotOn has been a longtime sponsor of this podcast, and for good reason. They are an incredible company, dedicated to helping independent owners and operators with their innovative all-in-one platform. They are a sponsor because I WANTED them to be a sponsor. I truly believe in what they're doing. On Episode 257 I got to sit down with Scott Youkilis, their restaurateur-in-residence, not only about the product and their solutions... but also about his trajectory and how he gets to work with operators all over the world to help them improve their profitability. It's an incredible conversation that you do not want to miss.
IMPORTANT LINKS: Website: https://www.spoton.com/chip
***** Are You Ready for the P3 Mastermind Program? | |||
| 27 Jul 2023 | The 6 Common Complaints I Hear All The Time | 00:48:33 | |
#258 - The 6 Common Complaints I Hear All The Time***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** I spend most of my week speaking with restaurant owners from all over the world... and when I go out to eat I pay careful attention to what the operators are saying. (Yes, I sometimes eavesdrop, but I also like to strike up conversations with the managers when I can.) And there are 6 things I hear all the time these days... And I just don't think they should be in our vocabulary any more. So on today's episode I'm going to share these 6 complaints, and I'm going to show you a way to rethink them. A way to shift your mindset about all of them. Are you ready? Hit PLAY!
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule | |||
| 31 Jul 2023 | INTERVIEWS from Auckland, New Zealand - Hospo Hui 2023 | 02:34:40 | |
#259 - INTERVIEWS from Auckland, New Zealand (Hospo Hui 2023)***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Last month I had the great privelege of delivering the keynote speech at Hospo Hui 2023, the annual conference hosted by the Restaurant Association of New Zealand. This year the event happened in coordination with Fine Food NZ, so there was a huge trade show floor downstairs and then a bunch of programming upstairs like panel discussions, speeches, workshops, etc. I had a great time at the event, and even had the opportunity to interview a bunch of owners and operators from the trade show floor. On today's episode I am thrilled to be able to share those conversations. I hope you get a lot out of this one!
INTERVIEWS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 03 Aug 2023 | Insights from My Recent Trip to NZ | 00:49:56 | |
#260 - Insights from My Recent Trip to NZ
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
I say it often, but travel changes you. Last month I had the great fortune of delivering the keynote at Hospo Hui 2023 in Auckland, NZ. My family joined me for the trip and we turned it into a little vacation after the event. On the last episode I shared my interviews with owners and operators from New Zealand... and on this episode I'm sharing my own insights and observations from 10 days spent in Auckland, then in Queenstown. We ate VERY WELL during our trip and I can't wait to share the details with you. Cheers!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 07 Aug 2023 | Franchisors and Franchisees, with Mark Lyso | 01:12:30 | |
#261 - Franchisors and Franchisees, with Mark Lyso***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Mark Lyso is the head of business development for one of the fastest-growing franchises in the country. East Coast Wings is helping owners become their own boss through the franchising model, Mark is here to talk about the pros and cons of going this route. He also shares practical information about the process. A passionate hospitalitarian, with tons to share. Check out this killer conversation!
IMPORTANT LINKS:
***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress) Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 10 Aug 2023 | Understanding the Power of PR | 00:24:20 | |
#262 - Understanding the Power of PR
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Do you need a PR company? What exactly does a publicist do? Is there a time when I wouldn't need one? Are they worth the money? Can you do what they do internally? I heard from several listeners recently who threw a bunch of questions at me, and I'm sharing some answers on today's episode of Restaurant Strategy!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Ready to learn more about my P3 Mastermind Program? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 14 Aug 2023 | NYC-Based Food Influencer, Simone Hanlen | 00:52:43 | |
#263 - NYC-Based Food Influencer, Simone Hanlen
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Simone Hanlen is a prominent NYC-based food influencer who has been building her following and helping restaurants for the last many years. @nycmuncher is the name of her handle and she's successfully fused her two biggest passions: running and food. On today's episode I get her to dish all about her journey to get to 17K followers, plus the best way for owners and operators to engage with influencers in their market. Do the partnerships work? How are they most successful? And a whole bunch of tips for success in this new digital age.
IMPORTANT LINKS:
***** Are You Ready for the P3 Mastermind Program? | |||
| 17 Aug 2023 | The Psychology of Price | 00:39:07 | |
#264 - The Psychology of Price***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Pricing is a game. A construct invented by society thousands of years ago. And it can be a powerful tool to help you sell more of your product, drive value with your guests, and create raving fans for your brand. So what are the secrets that will allow you to use pricing to your advantage? All of that and more on today's episode.
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule | |||
| 21 Aug 2023 | Better Data Allows for Better Decisions with Russ Hawkins | 01:10:28 | |
265 - Better Data Allows for Better Decisions with Russ Hawkins
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Russ Hawkins heads up an incredible company called Agilence, which helps businesses harvest and use their data to run more efficiently and effectively. We have a great conversation as a way of understanding our industry can get better about this in the future. Do not miss this one!
IMPORTANT LINKS:
***** Are You Ready for the P3 Mastermind Program? | |||
| 24 Aug 2023 | How to Listen and Learn at a Trade Show | 00:25:51 | |
#266 - How to Listen and Learn at a Trade Show***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** I just got back from a week in Orange County, CA. I spent two days giving a couple of different talks at the Western Food Expo, before zipping around Southern Californa to visit with some members of my P3 Mastermind. It was a great (and exhausting trip), but I coulen't wait to get back in front of the microphone to share my thoughts from the show. This time, it wasn't so much about the vendors or speakers... it was about the attendees I chatted with once I got off the stage. Today's episode is where I share what I learned from those people.
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule | |||
| 28 Aug 2023 | Talking Music and Menus with Soundtrack CEO, Ola Sars | 00:56:14 | |
267 - Talking Music and Menus with Soundtrack CEO, Ola Sars***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Ola Sars is the CEO and Founder of Soundtrack Your Brand (now a partnership with a little company you may have heard of called Spotify). They help restaurants and retailers use commerically licensed music to legally provide atmosphere and ambiance for their patrons. On today's interview Ola outlines some of the legal pitfalls that most operators aren't even aware of. He also talks about the way music can help magnify the guest experience... even speeding up turn times and/or driving more sales. Curious to learn how? Tune in to this powerful hourlong interview! IMPORTANT LINKS:
***** Currently the P3 Mastermind has nearly a hundred members enrolled, spread across three different groups. Across the board our members are seeing huge transformsations just in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 31 Aug 2023 | Everything I Believe About Running Restaurants (ENCORE) | 00:55:03 | |
268 - Everything I Believe About Running Restaurants (ENCORE)
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Today's episode is an encore presentation of one of my favorite episodes to date - #200. I'm going to do this from time to time simply because I think it's worth revisiting some of this content every so often. Also, I know there are people who are only just now discovering this show. So this helps bring them up to speed in a way. It's an hourlong overview of everything I believe about running a profitable restaurant. Enjoy!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 04 Sep 2023 | Modernizing an Iconic Texas Restaurant | 01:05:44 | |
269 - Modernizing an Iconic Texas Restaurant***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Joseph Ramirez, together with his mother, Lolly McDermott, are two thirds of the ownership team of Track One Restaurant in El Paso, TX. On today's episode we've got a coaching session, recorded in one take - no edits - so you can hear exactly how coaching can work. There's a ton we cover, but mostly we end up focusing on ways they can modernize their systems with newer technology... I think this is something many of you struggle with. Listen in to hear a step-by-step plan for doing that. IMPORTANT LINKS:
***** Currently the P3 Mastermind has nearly 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
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| 07 Sep 2023 | Lessons from the Lemonade Stand (ENCORE) | 00:26:35 | |
270 - Lessons from the Lemonade (ENCORE)
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Today I'm sharing an episode from last summer, and if you ask me... the content is just as prescient as ever. On this episode (originally 184) I share my experience last summer helping my son launch his very first lemonade stand. We had just moved from the city out to the suburbs and we was DYING to do this... so obviously I used it as an opportunity to teach him some basic business principles. The result was absolute magic. Perhaps you heard this last year when it originally aired... if so, I promise it's worth revisiting. And if you're new to the show... here's a taste of what happened before you arriived. ENJOY!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule | |||
| 11 Sep 2023 | Buying and Selling Restaurants with Robin Gagnon | 01:15:19 | |
271 - Buying and Selling Restaurants with Robin Gagnon
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Robin Gagnon is the co-founder of a company called We Sell Restaurants, and I'll give you one guess what they specialize in. Ding! Time's up. Having seen both sides of the sale she's picked up quite a few tricks and is sitting down with me on Episode 271 to share some of what's she's learned over the past many decades. She's smart, passionate, and thoughtful in how she approaches her work. I promise you'll be taking notes the entire time.
IMPORTANT LINKS:
***** Did you know I offer a money-back guarantee on the Mastermind I run?
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| 14 Sep 2023 | Exclusive Excerpt from My NEW BOOK | 00:28:36 | |
#272 - Exclusive Excerpt from My NEW BOOK***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** My mission is to help chefs, owners, and operators build more profitable restaurants. I do that every week on the podcast and 6 or 7 times a year when I take the stage to give a keynote at a conference or convention. I do that with the members of my P3 Mastermind. And now I'm doing that with my new book, titled The Restaurant Marketing Mindset. This book has been 3+ years in the making and it finally gets released on October 3. You can order the book on Amazon, of course, but if you want to go first-party why not click the link below and order directly from my website? GET THE BOOK: https://www.therestaurantmarketingmindset.com/
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule | |||
| 18 Sep 2023 | How a ROYALTY Program is Generating Massive Profits | 01:11:43 | |
273 - How a ROYALTY Program is Generating Massive Profits
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Yaron Goldman is the CEO of Finally Restaurant Group, which overseas Rob & Chip House, TJ Ribs, and Rio Sabinas. We talk about Yaron's journey and insights he's learned along the way, but mostly we talk about some of the innovative things they've instituted across all of their units. Most notably, he talks about how most loyalty programs fail at doing what they're actually supposed to do. He also shares his strategy for scrapping a loyalty program and rolling out a ROYALTY program instead. IMPORTANT LINKS:
***** Did you know I offer a money-back guarantee on the Mastermind I run?
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| 21 Sep 2023 | Understanding Personas and Pain Points | 00:33:33 | |
#274 - Understanding Personas and Pain Points***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy
***** Empathy is one of the most important ideas when it comes to marketing and hospitality. It's this idea of putting your self in another person's shoes. The question is: how do we do it? That's something we tackle this week as we discuss the idea of "personas." Over the course of the episode I share my experience marketing Gotham Restaurant, an iconic NYC restaurant in the heart of Greenwich Village. I show you how we thought about it, and specifically how we used our insights to market ourselves ith greater specificity and intentionality. Check it out! AND DON'T FORGET ABOUT MY NEW BOOK: https://www.therestaurantmarketingmindset.com/
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule | |||
| 25 Sep 2023 | The Pitfalls of Pricing with Author, William Poundstone | 00:56:57 | |
275 - The Pitfalls of Pricing with Author, William Poundstone***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** William Poundstone is a prolific writer and journalist who wrote a book called Priceless over a decade ago... and it still still impacting the business world to this day. While others discovered the book many moons ago, I only just read it this past summer. And the first thing I did when I closed the book for the last time? I reached out to William to see if he would come onto the podcast to chat about his work. This week's interview is absolutely invaluable to anyone who sells things to people... meaning, all of us! IMPORTANT LINKS:
***** Currently the P3 Mastermind has nearly 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
And don't forget to pre-order your copy of my new book, The Restaurant Marketing Mindset. BUY NOW: https://amzn.to/3LYfgeP
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| 28 Sep 2023 | Your Marketing is Broken, Here's How to Fix It (ENCORE) | 00:42:06 | |
276 - Your Marketing is Broken, Here's How to Fix It (ENCORE)
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
Many of you have been following this show for years, but we've seen a surge in new downloads over the past couple of months... so from time to time I'm going to share some of my favorite episodes from the archives. This is one of our 10 most popular episodes (out of more than 270!!!) and so it seemed like a perfect choice to share again. This originally aired in November 2022, but it's just as important now as it was back then. ENJOY!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule ***** And don't forget to pre-order the new book, The Restaurant Marketing Mindset. ORDER HERE: https://amzn.to/3EXniQR | |||
| 02 Oct 2023 | Crushing the Coffee Game with Biggby Co-CEO, Mike McFall (ENCORE) | 01:15:21 | |
277 - Crushing the Coffee Game with Biggby Co-CEO, Mike McFall (ENCORE)***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Mike McFall is Co-CEO of Biggby Coffee, a big-little brand with nearly 300 units across the United States. We're talking about what it takes to launch a brand, grow that brand, and then to let it evolve over the course of a couple decades. He shares the details about the new Biggby drive-thru concept, and gives away the secrets to building a brand that scales. Whether you're looking to franchise your own brand or just want to build a better restaurant, this episode is packed with great insights and ideas.
IMPORTANT LINKS: Biggby Coffee - https://www.biggby.com ***** Currently the P3 Mastermind has nearly 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
And don't forget to snag a copy of my new book, The Restaurant Marketing Mindset. BUY NOW: https://amzn.to/3LYfgeP
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| 05 Oct 2023 | What Kind of People Are We Hiring? | 00:36:16 | |
278 - What Kind of People Are We Hiring?
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy
There are two kinds of people who work in restaurants...
And let's be absolutely clear on this... the majority of our employees fall into the second category. Let's stop pretending that we used to have this huge pool of people who were dying to bus tables and scrub dishes. Not true. Never was. So if we're going to get better people, let me tell you a secret... we're not going to FIND them, we have to MAKE them. Today's episode is a rant about the state of our employment practices.
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule ***** And don't forget to snag a copy of my new book, The Restaurant Marketing Mindset. ORDER HERE: https://amzn.to/3EXniQR | |||
| 09 Oct 2023 | This Week Chip Gets Interviewed | 00:50:29 | |
279 - This Week Chip Gets Interviewed!
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Chip Klose is a restaurant coach, author, and host of the Restaurant Strategy podcast. With more than 20 years of experience, he's made it his life's mission to help owners and operators build more profitable restraurants. On Episode 279 the microphone gets turned the other way as Monica Hammond (business coach and partner of this show) digs in to Chip's journey and mission. Great conversation! IMPORTANT LINKS:
***** Did you know I offer a money-back guarantee on the Mastermind I run?
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| 12 Oct 2023 | Do You Have an Exit Strategy? | 00:24:28 | |
#280 - Do You Have an Exit Strategy?***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. This is a 3-day event with five workshops and two parties. And half the tickets are already gone. Get Premier Acces Early Bird Pricing... JOIN US: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout
Derek Sivers is an entrepreneur, author, and noted public speaker. A couple of years back he changed the trajectory of my life when I heard him ask the following question in an interview: "What are you optimizing for?" MORE is a trap and unless you know when "enough is enough," you'll never be satiated. On today's episode I'm sharing a very personal story and asking you to answer the questions that changed everything for me. It begs us to ask the question... "What is all this for?" and "What comes next?" Basically, we're talking about your exit strategy. Derek's website: https://sive.rs/ ***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule AND DON'T FORGET ABOUT MY NEW BOOK: https://www.therestaurantmarketingmindset.com/ | |||
| 16 Oct 2023 | Host of the Restaurant Unstoppable Podcast, Eric Cacciatore | 01:01:59 | |
281 - Host of the Restaurant Unstoppable Podcast, Eric Cacciatore
This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/
This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** My guest on today's episode almost needs no introduction. Eric Cacciatore is the host of the #1 rate restaurant podcast. He has a ton of listeners (many of you I'm assuming), over a thousand episodes, and a great story to share. He was an inspiration to me when I started my podcast journey and I feel priveleged to be able to sit with him for this interview. I hope you get as much out of this one as I did. IMPORTANT LINKS:
***** Did you know I offer a money-back guarantee on the Mastermind I run?
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| 19 Oct 2023 | How to Crush Your Marketing Goals | 00:25:14 | |
#282 - How to Crush Your Marketing Goals***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. This is a 3-day event with five workshops and two parties. And half the tickets are already gone. Get Premier Access Early Bird Pricing... JOIN US: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout
Most independent restaurant owners suck at marketing. It's a fact. But they don't have to. In fact, we have something a lot of the big groups and chains lack... personality. Real live people have created real live restaurants. With personality and perspective. We know who we are; we simply need to get better at understanding who we're for. On Episode 282 I want to introduce you to two simple frameworks I use with all of my clients to help you CRUSH your marketing in the year ahead.
***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind: https://www.restaurantstrategypodcast.com/schedule
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| 23 Oct 2023 | Interview with Hans Luttmann, Managing Partner at Rossoblu LA | 01:05:56 | |
283 - Interview with Hans Luttmann, Managing Partner at Rossoblu LA***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
Hans Luttmann is like me... he took the side door in to the industry. And that gives him a unique perspective on the how he approaches his work. On today's interview we talk about staffing, leadership, profitability, marketing, and more. I love his apporach and the unique sense of humility he brings to the conversation. Can't wait for you to hear it!
IMPORTANT LINKS: Rossoblu LA - https://www.rossoblula.com/ ***** Currently the P3 Mastermind has nearly 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
And don't forget to secure your ticket to the P3 Marketing Summit happening January 14-16, 2024 in Columbia, SC. This is a two-and-a-half day event that will take your marketing to the next level. RESERVE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit
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| 26 Oct 2023 | The 10 Biggest Mistakes That Keep Restaurants from Hitting 20 Percent Profits (ENCORE) | 00:35:02 | |
284 - The 10 Biggest Mistakes That Keep Restaurants from Hitting 20 Percent Profits (ENCORE)
***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by the P3 Marketing Summit 3 days, 2 parties, and 5 different workshops with some of the smartest marketers in the country. Are you ready to level up? Grab your tickets now. Premier Access Early Bird pricing ends on October 31. Do not miss your chance to snag one of just 100 seats to this thing! VISIT: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout ***** Listen carefully... profit is the only thing that matters in your business. And I believe there are 10 major blocks that independent owners must break through to generate consistent, predictable 20% returns. This is an encore presentation of one of our most donwloaded episode EVER!
***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule ***** And don't forget to snag a copy of my new book, The Restaurant Marketing Mindset. ORDER HERE: https://amzn.to/3EXniQR | |||
| 30 Oct 2023 | Interview with Restaurant Consultant, Ken McGarrie (ENCORE) | 01:22:51 | |
285 - Interview with Restaurant Consultant, Ken McGarrie (ENCORE)***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip
Ken McGarrie is one of the smartest (and nicest) people I know in this industry. He's built decades of experience training teams and then wrote a book about everything he's learned along the journey. The book is great and this interview is great. I'm having Ken back on the show in a couple of months, and I thought this might act as a primer to introduce him to you. He initially appeared on the show back on Episode 122 and I imagine that many of you weren't listening back then. So here he is! IMPORTANT LINKS:
***** Currently the P3 Mastermind has nearly 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you. Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule
THE P3 MARKETING SUMMIT (2024) And don't forget to secure your ticket to the P3 Marketing Summit happening January 14-16, 2024 in Columbia, SC. This is a two-and-a-half day event that will take your marketing to the next level. RESERVE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit
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