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DateTitreDurée
25 Mar 2024Trailer - Leading in Dentistry00:00:52

This episode is a trailer for the upcoming Leading in Dentistry podcast, where we’ll discuss resources and techniques to help you become a better leader and a better team member. If you’re looking to level-up your leadership, tune in next week so we can get started! In the mean time, be sure to subscribe so you don’t miss the episode’s release, and check out what else we have in the works on LeadinginDentistry.com.


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02 Apr 2024#1 - Intro to Leading in Dentistry00:11:54

Welcome to the inaugural episode of the 'Leading in Dentistry' podcast! In this episode, Dr. Eggett introduces the concept behind Leading in Dentistry, drawing from his diverse background in both dentistry and leadership, to set the stage for a unique exploration of leadership within the dental profession.

Throughout the episode, we emphasize the importance of addressing the human aspect of dentistry through effective leadership. Dr. Eggett discusses the significance of investing time in understanding and addressing the fears and feelings of dental team members, highlighting the potential consequences of neglecting this crucial aspect. He also outlines the purpose of the podcast, focusing on leadership development for all members of the dental team, not just practice owners.

Future episodes promise actionable insights, tools, and discussions aimed at empowering dental professionals to lead effectively in their respective roles. The podcast's mission is not just to entertain but to inspire continuous learning and practical application in the pursuit of effective leadership in dentistry.

Always be leading. Always be learning!

==== Links to This Episode's Resources ====
==== (Affiliate links may be included) ====

- Dare to Lead by Brene Brown
- How to Lead When You're Not in Charge by Clay Scroggins

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09 Apr 2024#2 - The TEACH Leadership Model00:16:22

Welcome back to another episode of the Leading in Dentistry Podcast with Dr. Wes Eggett! In this episode, Dr. Eggett introduces his framework for success in leadership, emphasizing the inherent connection between leadership and continual learning. He unveils the TEACH model, which encapsulates core elements of effective leadership, fostering trust, setting clear expectations, ensuring accountability, maintaining consistency, and leading with passion.

Throughout the episode, Dr. Eggett emphasizes the importance of cultivating a two-way street of leadership within the dental practice, where both authority and influence play vital roles in driving the team towards its mission. By addressing the human aspect of dentistry and nurturing relationships built on trust and mutual respect, dental professionals can enhance collaboration and team cohesion, ultimately leading to improved practice outcomes.

Listeners are encouraged to apply the TEACH model as a practical tool for assessing and refining their leadership approach. Dr. Eggett concludes with a reminder to prioritize leadership development and continuous learning, inviting listeners to stay tuned for upcoming episodes where the TEACH model will be further explored and applied in real-world dental practice scenarios.

==== Links to This Episode's Resources ====

==== (Affiliate links may be included) ====

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16 Apr 2024#3 - The Chick-fil-A Milkshake's Leadership Lessons00:13:24

In this episode, Dr. Eggett delves into the application of the TEACH Leadership model through the inspiring story of Shane Todd, a Chick-fil-A franchise owner. By exploring how Shane's initiative and creativity aligned with Chick-fil-A's values, Dr. Eggett illustrates the key principles of effective leadership within the dental profession.

Through the lens of the TEACH model—Trust, Expectations, Accountability, Consistency, and Heart—Dr. Eggett analyzes Shane's success in introducing the Chick-fil-A milkshake. Shane's ability to foster trust, align with organizational expectations, hold himself and others accountable, maintain consistency, and lead with passion highlights the fundamental aspects of effective leadership.

Listeners are encouraged to apply the lessons from Shane's story to their own leadership roles within the dental practice. By seeking to understand expectations, embracing innovation within established boundaries, and leading with passion and purpose, dental professionals can drive meaningful change and enhance patient experiences.

==== Links to This Episode's Resources ====

==== (Affiliate links may be included) ====

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23 Apr 2024#4 - Have a Critical Eye, Not a Critical Heart00:13:22

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett explores the mindset shift necessary to evolve from an employee to a leader within a dental practice, underscoring the significance of taking initiative irrespective of one's title. He examines how individuals' responses to workplace challenges can either stifle or cultivate their leadership potential, focusing on three pivotal aspects: observations, control, and action. Dr. Eggett stresses the importance of maintaining a constructive perspective when identifying areas for improvement and advocates for embracing an internal locus of control to actively seek solutions. He concludes by urging listeners to cultivate a growth mindset and emphasizes the ongoing journey of leadership and learning.

=== Affiliate Links ===

Extreme Ownership by Jocko Willink

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30 Apr 2024#5 - The Four Disciplines of Execution00:15:22

In this episode of the Leading in Dentistry Podcast, Dr. Eggett discusses the application of "The Four Disciplines of Execution" in dental practice management. The episode provides actionable insights and strategies for dental practice leaders to effectively prioritize goals, influence success metrics, track progress visually, and establish a culture of accountability. Listeners will gain valuable knowledge on how to implement these disciplines to drive positive outcomes and foster a high-performing team within their dental practices.

=== Affiliate Links ===

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07 May 2024#6 - Rubik's Cubes and the Patterns in Chaos00:16:53

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett draws an analogy between leadership development and solving a Rubik’s Cube. He explains that, much like the deceptive simplicity of aligning all similar colors on a Rubik’s Cube, leadership appears straightforward but is actually fraught with complex challenges and frequent obstacles. Dr. Eggett shares his personal experience of learning to solve the Rubik’s Cube using a set of instructions during his time in Brazil, highlighting that complex problems often have simple solutions that are overlooked due to our biases towards what we expect complexity to require.

Dr. Eggett then discusses the concept of identifying patterns within chaos in leadership roles, particularly in a dental office setting, using his "3 P's" framework: People, Patients, and Processes. He elaborates on each category, offering strategies for addressing typical problems faced in dental practices, such as interpersonal staff conflicts and managing patient relationships across different trust and fear profiles. The episode emphasizes the importance of recognizing and responding to recurring issues with systematic solutions, much like following the patterns in solving a Rubik’s Cube, thus simplifying the leadership challenge and reducing stress.

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28 May 2024#7 - Saving Private Ryan and the Art of Griping00:14:10

In this episode, Dr. Eggett talks about the importance of leaders' responses to unexpected challenges and how these responses shape the culture of a dental practice. He shares a personal story about the lasting impact of a photograph and a friend's reminder that as a leader, one is always observed. This episode provides practical advice on maintaining composure, offering constructive feedback, and addressing issues appropriately in different timeframes—immediately, in the short term, and in the long term. By doing so, leaders can foster an environment of safety and growth, ensuring their reactions contribute positively to the team’s culture. 

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11 Jun 2024#8 - Add an Egg - Pitch-in to Buy-in00:11:55

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett explores an unexpected lesson in leadership derived from the evolution of cake mixes. Starting with the intriguing history of cake mix products from the 1940s, Dr. Eggett shares how the simple act of asking bakers to "add an egg" transformed customer satisfaction and revitalized sales. This story serves as a powerful metaphor for leaders seeking to increase team buy-in and engagement. Dr. Eggett explains that when people contribute to a process, they feel a greater sense of ownership and investment in the outcome, a principle that can be directly applied to leadership in dental practices.

Join us as we discuss practical steps for encouraging team investment, beginning with understanding each team member's daily tasks and showing appreciation for their contributions. Discover how to identify unique opportunities for staff to shine and learn the importance of setting clear expectations and follow-ups to maintain momentum. By integrating these strategies, leaders can foster a more collaborative and motivated team environment. Tune in to find out how you can help your team "add an egg" and take ownership of their work, ultimately driving better results for your practice.

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18 Jun 2024#9 - Top 10 Underrated Leadership Books (Part One)00:17:10

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett introduces listeners to his top 10 underrated leadership books, starting with the first five. These books offer profound insights that can significantly enhance leadership skills. Dr. Eggett begins with "Multipliers" by Liz Wiseman, a book that transformed his approach to leadership by emphasizing how leaders can multiply the value within their teams. He then discusses "The Go-Giver" by Bob Burg and John David Mann, which promotes a philosophy of success through generosity and building strong relationships.

Dr. Eggett also highlights "Delivering Happiness" by Tony Hsieh, the founder of Zappos, who built a thriving business culture focused on community and customer service. "The ONE Thing" by Gary Keller teaches the power of focusing on a single task to achieve extraordinary results, while "Be Our Guest" by The Disney Institute reveals the secrets behind Disney's exceptional customer service and organizational culture. These books collectively provide actionable insights and strategies for improving leadership effectiveness, making them essential reads for anyone looking to enhance their leadership skills in the dental field.

=== Affiliate Links ===

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25 Jun 2024#10 - Top 10 Underrated Leadership Books (Part Two)00:16:52
In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett concludes his review of the top 10 underrated leadership books, picking up from where he left off in the previous episode. Dr. Eggett discusses "The Culture Code" by Daniel Coyle, highlighting its insights on creating and maintaining effective workplace cultures through building safety, sharing vulnerability, and establishing purpose. He emphasizes the importance of values in team building over individual talent, illustrating how commitment-based hiring practices lead to higher success rates in businesses.

The episode continues with "Dare to Lead" by Brené Brown, which focuses on applying soft skills like vulnerability and understanding personal value to leadership. Dr. Eggett shares impactful quotes and discusses how leaders can better manage team members' need for validation and recognition. The show also touches on "Unreasonable Hospitality" by Will Guidara, "The Power of Habit" by Charles Duhigg, and concludes with "Be The One" by Justin Prince, each book offering unique strategies for improving both personal and organizational leadership. Dr. Eggett wraps up by encouraging listeners to implement the lessons from these books in their daily practice, promoting a culture of continuous learning and leadership development.

=== Affiliate Links ===

The Culture Code by Daniel Coyle

Dare to Lead by Brené Brown

Unreasonable Hospitality by Will Guidara

The Power of Habit by Charles Duhigg

Be the One by Justin Prince

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02 Jul 2024#11 - Whiplash Leadership - How to Balance Agility with Stability00:14:56

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett address the concept of "whiplash leadership" and explores the balance between agility and stability in effective leadership. Drawing on the evolution from the tech mantra "Move fast and break things" to a more refined approach of maintaining stability while adapting swiftly, Dr. Eggett introduces the idea of whiplash leadership and its potential pitfalls. He emphasizes the critical importance of balancing the caretaker role, which focuses on maintaining stability, with the role of a difference maker, which inspires necessary change.

Dr. Eggett outlines practical strategies for leaders to maintain credibility while being agile. He provides actionable tips for assessing the need for change, involving the team early, and planning and communicating changes transparently. The episode also covers when it's essential to maintain stability, such as during external turbulence or after a major team shake-up, and when to inspire change. By sharing these insights and guidelines, Dr. Eggett encourages leaders to reflect on their own practices and find their balance in navigating the complexities of leadership.

=== LINKS ===
For more on Whiplash Leadership: https://www.kornferry.com/insights/briefings-magazine/issue-52/whiplash-leadership

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09 Jul 2024#12 - How to Motivate Like a Pro - The Six Sources of Influence00:17:18

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influence team behavior effectively.

Motivational and ability problems can be divided into personal, social, and structural areas. Dr. Eggett explains how to use this framework to diagnose issues and positively influence behaviors, using case acceptance in dental practices as an example. He provides detailed strategies for improving case acceptance by addressing personal motivation and ability, social motivation and ability, and structural motivation and ability, demonstrating how using multiple sources of influence can significantly enhance results. This practical approach aims to help dental leaders create a more effective and supportive environment for their teams.

VitalSmarts Research on Six Sources of Influence

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23 Jul 2024#14 - How to Get 150+ Job Applicants in One Week00:17:58

In this episode, Dr. Eggett takes the podcast in a different direction, sharing a personal story of how his supervisors created an environment for him to move the needle and gain over 150 job applicants in the course of a week. He shares the Six Retention Strategies taught by the Team Training Institute and how he was able to funnel those into job listings that flooded their system to the point they had to close one of the job listings altogether!

Be sure to listen to the episode for the exact script used in the job listing that made this happen, and check out Dr. Eggett on Instagram (@dr.weseggett) for more content on how to have this same effect in your own practice.

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16 Jul 2024#13 - Making Conflict an Opportunity00:18:16

This episode sees Dr. Wes Eggett reviewing the benefits of conflict and the many positive outcomes that await those who take the time to power through and work on their conflict resolution skills. He uses wisdom from Kung Fu master Bruce Lee, FBI Negotiator Chris Voss, and the classic book Crucial Conversations to present a case for how to flip the script on conflict and start making the most of it.

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30 Jul 2024#15 - Anatomy of Trust (Brené Brown)00:15:35

In this episode, Dr. Wes Eggett shares the BRAVING framework from Brene Brown as way to articulate the various aspects of trust. Dr. Eggett makes the case that dental team members and leaders can utilize this framework when trust has been broken to determine exactly what about the relationship caused the trust to be damaged. By putting words to why trust is broken, teams and leaders can work together to repair those aspects of trust and grow closer together.

With trust being the first part of the TEACH Leadership Model, the importance of trust can not be overstated! Tune in to hear how you can better identify where trust can grow in your relationships and in the relationships with your team!

==== Show Notes Links ===

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06 Aug 2024Changing What Good Leadership Looks Like (Ep. 16)00:12:34

In this episode of the podcast, Dr. Wes Eggett reviews a recent TED Talk from Martin Gutmann about how we often celebrate the wrong leaders. This episode also discusses the Action Fallacy and addresses how to stay calm amid the highs and lows of working in a dental practice.

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14 Aug 2024Olympic Lessons and First Impressions - How to Build Trust with New Team Members (Ep. 17)00:15:02

In this episode, Dr. Wes Eggett reviews some key frameworks for developing trust with new members of the dental team. He talks about the Team Training Institute's "3-3-3 System" for onboarding new hires and the idea of implementing a "Black Belt System" for training staff members after they've been onboarded (as taught by Dr. Mark Costes and the Dental Success Institute).

This episode also makes a few call backs to past episodes, including Brene Brown's discussions on the anatomy of trust and the techniques Dr. Eggett used to receive 150+ job applicants in one week on Indeed. If you haven't yet had the chance to check out these episodes, take a listen!

And, if you're finding these episodes helpful, be sure to subscribe and leave a review!

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20 Aug 2024Your Good Intentions Might Be Blind Spots - Accidental Diminishers (Ep. 18)00:17:55

In this episode, Dr. Eggett covers the concept of "Accidental Diminishers" as taught by Liz Wiseman in the book "Multipliers." The idea is that sometimes, the good intentions we have are actually the thing that undermines what we're trying to accomplish!

This episode outlines what the nine types of accidental diminishers are and how to solve your problems for whatever accidental diminishing qualities you have - because rest assured, you have them!

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27 Aug 2024YOU DESERVE BETTER! - Overcoming Self-Sabotage (Ep. 19)00:16:06

In this episode of Leading in Dentistry, Dr. Wes Eggett explores the 7 signs of self-sabotage and how these behaviors can hinder success in the dental profession. We discuss the ways dental professionals often get in their own way, from perfectionism to procrastination and burnout. Learn how these self-defeating habits show up in the day-to-day lives of dentists, hygienists, and staff members, and get actionable strategies to overcome them.

Dr. Eggett breaks down the most common types of self-sabotage in the dental field, including being overly self-critical, disorganized, and feeling like an imposter. Listen in to understand why these behaviors are so prevalent and, most importantly, how to take proactive steps to avoid them. Whether you’re a dentist, assistant, or part of the office team, this episode offers insights that will help you recognize and conquer the ways you might be holding yourself back.

Key Takeaways:

  • The 7 signs of self-sabotage and their impact on your career and well-being.
  • Real-life examples of how these behaviors manifest in various dental roles.
  • Practical solutions for breaking free from self-sabotage and fostering a healthier work environment.

Videos Resources:

  • Psych2Go: https://www.youtube.com/watch?v=Tbrj9aNRxr4
  • Struthless: https://www.youtube.com/watch?v=4Ns96WM7C78
  • Simon Sinek on Trusting Teams: https://www.youtube.com/watch?v=W5qQJhe7sLE

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03 Sep 2024Do You LOVE Your Job? - How to Create a Work Environment Worth Staying For (Ep. 20)00:18:38

In this episode of Leading in Dentistry, Dr. Wes Eggett explores the critical importance of building trusting teams, inspired by Simon Sinek’s influential talk on the subject. Trust isn’t just a nice-to-have in a dental practice; it’s the foundation that allows team members to perform at their best, feel safe to share concerns, and innovate without fear of retribution. Dr. Eggett emphasizes that leadership is about creating an environment where trust can flourish, which, in turn, leads to exceptional patient care and a more cohesive team.

The episode also delves into six key retention strategies taught by the Team Training Institute that align perfectly with the idea of cultivating a trusting and supportive workplace. These strategies include ensuring sufficient pay, providing adequate benefits, fostering good communication, offering growth opportunities, promoting a positive work culture, and maintaining a reasonable workload. By implementing these strategies, dental leaders can not only build trust within their teams but also retain their top talent, ensuring long-term success and satisfaction for both staff and patients.

Key Takeaways:

  • Trusting Teams: Trust is foundational in creating an environment where team members feel safe to be themselves, admit mistakes, and ask for help without fear. This leads to higher performance and better patient care.
  • Six Retention Strategies:
    • Sufficient Pay: Regularly review and adjust pay to ensure team members are compensated fairly compared to local standards.
    • Adequate Benefits: Continuously improve benefits to stay competitive within the industry.
    • Good Communication: Keep the team informed with strategic plans, goals, and decisions to build transparency and trust.
    • Growth Opportunities: Provide clear paths for professional development through training, retreats, and continued education.
    • Positive Work Culture: Create a workplace driven by mission, vision, values, and traditions that foster a sense of purpose and belonging.
    • Reasonable Workload: Ensure the team is fully staffed or adjust the schedule to prevent burnout and maintain a healthy work-life balance.

Actionable Advice:

  • Reflect on your own leadership style and assess the level of trust within your team. Start implementing small, consistent actions to build or strengthen trust.
  • Review your practice’s pay, benefits, and workload management to ensure they align with the retention strategies discussed.

Call to Action:

  • Share your experiences with building trusting teams or implementing retention strategies in your practice. Visit LeadinginDentistry.com or connect on Instagram @dr.weseggett to join the conversation.

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10 Sep 2024No Comfort in the Growing Zone - How to Get Comfortable with Being Uncomfortable (Ep.21)00:17:47

In this episode of the podcast, Dr. Wes Eggett takes inspiration from a recent interview between Andy Stanley and Adam Grant about unlocking hidden potential through learning how to sit with discomfort.

Dr. Eggett walks listeners through the TEACH leadership model and how each aspect of leadership requires someone to develop the skills of being comfortable with being uncomfortable.

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18 Sep 2024Am I In Trouble?? - Discipline in the Dental Office (Ep. 22)00:15:17

In this episode of the podcast, Dr. Wes Eggett reviews the recent changes made to the disciplinary process in the office where he works. He also talks about the importance of having a disciplinary plan in place and how laying out what "being in trouble" looks like can actually make your employees feel more safe while in the workplace!

References:
Simon Sinek on Trusting Teams

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24 Sep 2024Principles of Persuasion - The Psychology of Influence (Ep. 23)00:13:32

In this episode, we explore the groundbreaking work of Robert Cialdini, the social psychologist who identified six universal principles of influence: reciprocity, commitment and consistency, social proof, authority, liking, and scarcity. Cialdini’s research, conducted in the 1970s and early 1980s, sheds light on how people are persuaded to say "yes" in everyday situations, from sales and marketing to leadership and decision-making.

After exploring the ideas behind these principles, Dr. Eggett gives real world examples of how different dental team members can implement their knowledge of these principles to build leadership and ownership over their positions in the dental office.

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15 Oct 2024The Ideal Team Player - Leadership Development Program (Ep. 24)00:15:02

In this episode of the Leading in Dentistry Podcast, Dr. Eggett begins by reviewing the recent two-week hiatus he took to launch the 90-Day Leadership Development Program. He gives an outline of the course for those interested in developing their leadership mindset, skillset, and toolset.

Dr. Eggett also explores Patrick Lencioni's concept of the Ideal Team Player, giving examples of each category of team member who has (or lacks!) the essential virtues for being an ideal team player.

We finish the episode with an invitation/challenge to rank the virtues of an Ideal Team Player for yourself and to seek out resources for developing whichever you find yourself to be needing the most development.

RESOURCES:
Patrick Lencioni's TEDx Talk

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29 Oct 2024Practice Management Mastery | Checking In, Not Checking On | An Interview with Zach Shelley (Ep. 25)00:35:57

In this episode, Dr. Eggett interviews Practice Manager Zach Shelley. Zach has been in the dental field since 2009, starting his career as a Dental Technician before transitioning to become the office manager for Satellite Family Dentistry and Beachside Smiles Pediatric Dentistry.

Zach shares a wealth of knowledge about leadership principles specific to office managers, including some sage advice on how to check IN with people, not check ON them. His insights into how to develop relationships of trust are incredibly helpful to anyone working to improve key leadership skills. 

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12 Nov 2024Barriers to Setting Expectations | 90-Day Leadership Development Program Sneak Peek (Ep. 26)00:14:47

With the official release of the 90-Day Leadership Development Program quickly approaching, Dr. Eggett shares a sneak peek of the module on identifying and setting expectations.

This specific clip focuses on the barriers people often experience when setting expectations and how to think through each of those. Once we know what the problem is, then we can get to figuring out how to solve it!

For more on the 90-Day Leadership Development program, just visit www.leadingindentistry.com and submit your information on the CONTACT page!

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26 Nov 2024"That's How We've Always Done It" - Question Your Thanksgiving Turkey! (Ep. 27)00:15:44

In this episode, we tackle one of the most dangerous phrases in leadership and team dynamics: “That’s how we’ve always done it.” Why is this mindset such a red flag for teams and leaders? We’ll explore how clinging to outdated habits can stifle growth, create frustration, and prevent innovation.

You’ll learn why questioning the status quo is essential for maintaining alignment with your team’s goals, and we’ll share practical strategies to move beyond this limiting mindset.

Whether you’re a leader or a team member, this episode will challenge you to rethink routines and embrace a culture of growth and progress. 

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10 Dec 2024"I'm Surrounded By Idiots!" - Changing How You Think About Your Team (Ep. 28)00:14:22

In this episode of the Leading in Dentistry podcast, Dr. Wes Eggett shares an exclusive clip from his 90-Day Leadership Development Program, offering insights that will transform how you approach leadership. Dr. Eggett introduces the concept of "leading musically," where leadership transcends technical correctness to create a more authentic and impactful connection with your team. Drawing on real-world examples, he illustrates how bringing personal passion and heart to leadership makes all the difference in team engagement and morale.

Additionally, Dr. Eggett discusses Simon Sinek's "Start with Why," challenging leaders to identify the deeper purpose behind their work. He also unpacks Douglas McGregor’s Theory X and Theory Y, highlighting how a leader’s assumptions about their team can shape outcomes and behaviors. Tune in to discover how to elevate your leadership by balancing practicality with purpose, creating an environment where both you and your team can thrive.

Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8.

14 Jan 2025"Broken to Unrecognizable" and Taking Initiative No Matter Your Role | Dr. Richard Low (Ep. 29)00:39:35

In this special first episode of 2025, Dr. Wes Eggett talks with Dr. Richard Low about his experiences in leadership throughout his time in dentistry. As a serial self-starter himself, Dr. Low gives actionable and tactical tips for any member of the dental team looking to broaden their impact both in and out of the office. With his unique perspective in having been a leader in a variety of different capacities, Dr. Low shares how leaders can manage the demands of leadership and the struggles leaders face. Specifically, he dives deep into his recent transition to running "Next Level Fathers," a men's group for dentists looking to go from "broken to unrecognizable."

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21 Jan 2025Communicate like MLK | How to Articulate Your Dream (Ep. 30)00:14:07

With this episode being released the day after Martin Luther King, Jr. Day, we take advantage of the opportunity to discuss the famous "I Have a Dream" speech and the power of communication skills in leadership.

Dr. Eggett specifically dispels the notion that charisma and public speaking skills are critical to being a good leader, but emphasizes the need for a leader to be a good communicator.

Focusing on three elements of communication, this episode dives deep on (1) Knowing Your Goal, (2) Knowing Your Audience, and (3) Crafting Your Message.

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28 Jan 2025Real World Leaders | Betting on Yourself with Dr. Joshua Sanchez (Ep. 31)00:44:08

In this episode, Dr. Eggett catches up with a friend from dental school - Dr. Josh Sanchez. Dr. Sanchez shares his story of buying a practice with next to zero funds and building it up to what it is today, all while fighting to give his family the life they deserve.

Tune in to hear how he went from living in a trailer, losing it in a flood, and sleeping on an air mattress in the back of his office to having a thriving practice bringing in over 100 new patients a month.

Dr. Sanchez's story truly is one of grit and determination, proving that if you want something bad enough, nothing can keep you from making it happen!

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04 Feb 2025Culture Eats Strategy for Breakfast | The 5 Lies of Culture (Ep. 32)00:16:32

In this episode, Dr. Wes Eggett breaks down the 5 Lies of Culture, a concept taught by Ginger Hardage, and explains why these misconceptions can hold businesses—and dental practices—back from reaching their full potential. He dives into how culture isn’t just about perks or mission statements on the wall, but about the daily leadership actions that shape a thriving team.

Dr. Eggett challenges the idea that culture is someone else’s job, emphasizing that every team member, from the front desk to the operatory, plays a role in shaping the patient experience and work environment. He also tackles the fear that empowering employees leads to losing control—when in reality, giving people ownership within a structured framework leads to stronger teams and better results. Finally, he dispels the myth that culture is expensive, offering practical, low-cost strategies that any dental office can use to build engagement, retention, and a more positive workplace.

If you’ve ever wondered why some workplaces thrive while others struggle with morale and turnover, this episode is for you. Tune in to learn how to cultivate a strong, values-driven culture in your dental practice—without waiting for someone else to do it.

💡 Key Takeaways:
✔ Culture isn’t about perks—it’s a driver of business success.
✔ Every employee shapes culture, not just the practice owner.
✔ Values must be lived out daily, not just displayed on a wall.
✔ Empowering employees strengthens a business, rather than weakening control.
✔ You don’t need a big budget to build a great culture—leadership behaviors make the difference.

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11 Feb 2025Practice Biopsy | The Power of Teaching in Leadership with Dr. DeAngelo S. Webster (Ep. 33)00:31:53

 I recently had the chance to join Dr. DeAngelo Webster on the Practice Biopsy podcast to talk about leadership in dentistry—what it is, what it isn’t, and how anyone can step into it, title or not. We discussed how great leaders multiply impact, why trust is the foundation of influence, and how the TEACH model helps create systematic, measurable growth. Whether you’re leading a practice, a team, or just yourself, this conversation breaks down leadership into real, actionable steps. 

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18 Feb 2025Motivating Your Team | Using Fundamentals To Solve the Motivation Problem (Ep. 34)00:18:45

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influence team behavior effectively.

Motivational and ability problems can be divided into personal, social, and structural areas. Dr. Eggett explains how to use this framework to diagnose issues and positively influence behaviors, using case acceptance in dental practices as an example. He provides detailed strategies for improving case acceptance by addressing personal motivation and ability, social motivation and ability, and structural motivation and ability, demonstrating how using multiple sources of influence can significantly enhance results. This practical approach aims to help dental leaders create a more effective and supportive environment for their teams.

VitalSmarts Research on Six Sources of Influence

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04 Mar 2025The Educated Associate | How to Lead When You're NOT The Boss with Dr. Tony Schicktanz (Ep. 35)00:34:27

Associate dentists are a growing portion of the dental industry and the power they hold to affect change in the office cannot be overstated! In this episode, we sit down with Dr. Tony Schicktanz, AKA The Educated Associate, to discuss the role of associate dentists in leading the dental team.

Tony has a wealth of knowledge on the subject of associate dentists and the potential they have to steer the team in the right direction, as well as innumerable tips and tricks on helping associates find an environment where they're leadership is appreciated and respected.

You can check out Dr. Schictanz's work, as well as grab a copy of his book, by following the link HERE.

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18 Mar 2025Quitting and Firing | How to Know It's Time to Cut Your Losses (Ep. 36)00:14:07

In this episode, we tackle one of the toughest leadership questions: How do you know when it’s time to move on—or when it’s time to let someone go? Using a simple 2x2 matrix and a four-question reflective checklist, we explore the key factors that signal whether a situation is fixable or fundamentally misaligned. We discuss the importance of communication, patience, and self-awareness in decision-making, and how to ensure that leaving (or terminating) isn’t just an escape from discomfort but a step toward real alignment.

Whether you’re an employee wondering if it’s time to move on or a leader questioning if someone is the right fit, this episode will give you the tools to evaluate your next steps with clarity and confidence.

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