Leadership Human-Style (Lisa Mitchell)
Explorez tous les épisodes de Leadership Human-Style
| Date | Titre | Durée | |
|---|---|---|---|
| 08 Nov 2023 | Mental Health First Aid with Manisha Mistry | 00:33:39 | |
“Our health and safety program has become more than just a traditional safety program…[it] looks at the whole person whether that is physical or psychological.” How well does your organization support employee mental health? How well do employees avail themselves of existing resources? Tune in today to learn about mental health first aid training and how to help people take advantage of your offerings just-in-time. My guest is Manisha Mistry. For two decades, Manisha has solidified her reputation as one of Canada’s leading health and safety professionals. In her role as Senior Director of Health, Safety, Security and Environment (HSSE) and Diversity, Equity, and Inclusion (DEI) at CSA Group she works to create a safe and inclusive environment for employees across all locations worldwide. Manisha leads a high-performing team of health and safety professionals to manage a global, multi-site HSSE management system registered to the ISO 45001 and ISO 14001 standards, while supporting the continuous evolution of CSA Group’s ‘safety-first’ culture. She also spearheads CSA Group’s Diversity, Equity and Inclusion (DEI) program. In this role, she focuses on bringing together the organization’s many diverse stakeholders with the aim of establishing a safe and inclusive environment for all global employees. She is best described as an authentic life-long learner who keenly supports employees on their own personal and professional development journeys. In this episode, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 15 Nov 2023 | The Embedded Internal Coach with Mary Meston | 00:32:59 | |
“I’m an island.” Do you have a coaching roster in your organization? Or do you have internal coaches embedded internally? Perhaps you're listening to this, saying “I only wish I had either one!” No matter your situation or opinion on the best structure, you will find this conversation thought-provoking. My guest is Mary Meston. Mary has extensive experience in large-scale organizational growth, talent transformation and change and talent enablement. She has held numerous leadership positions in a wide range of top companies the Fortune 500, successful and several global enterprises. Mary is VP of Talent Management for Concentrix, a huge organization with almost 500,000 employees. She leads the Executive Leadership development strategy focused on helping leaders, teams and organizations develop personal leadership skills and strategies for generating growth and sustainable success. She is also what is known as an “embedded Coach.” Mary has a Masters in Organizational and Leadership Development from JFK University, a Bachelor’s in Psychology from Marquette University and a wide variety of certifications in Executive Leadership and Talent Development. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 22 Nov 2023 | Modelling Vulnerability with Preet Makkar | 00:38:36 | |
“We have a responsibility to show vulnerability.” How comfortable are you with being vulnerable at work? I’m not talking about over-sharing, but rather sharing your humanity and sometimes painful learnings with others so that they don’t feel so alone. In today’s episode, my guest makes the case for being transparent about our own struggles. Preet Makkar is a Human Resource leader with 20+ years of experience working in various HR disciplines. She has spent the entirety of her professional HR career at GSK/Haleon starting as a freelance HR coordinator in 2001. During her tenure, she has held progressively senior roles across rewards, talent management, leadership development, I&D and business partnering roles. She is currently the Canada HR Head and is excited with the opportunity to shape the culture of a new healthcare company and differentiate Haleon Canada as a progressive, employee focused and inclusive employer. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 29 Nov 2023 | Effective Relationships with Lorie Hulsey | 00:37:40 | |
“I don’t always tell them what they want to hear…I have to have that trust and relationship to get people to be honest with me so I can be honest with them and how do we move forward with that.” How do you like being the person who sometimes has to say no to people? Do you dread it? Accept it? Enjoy it? :) Today’s guest makes the case that being able to say no as well as yes is key to effective relationships with your employees and stakeholders. My guest is Lorie Hulsey. Lorie currently serves as the Senior Vice President & Manager of Human Resources at First Oklahoma Bank. She received a bachelor’s in business administration, majoring in Human Resource Management, from Northeastern State University. With more than 20 years of HR experience in a variety of industries, Lorie enjoys finding success in a challenging work environment, focusing on building effective relationships with individuals in her organizations, and helping employees become the best version of themselves, while finding success within their careers. As a native of Oklahoma, Lorie enjoys living on a small farm with her husband and eleven-year-old son in a suburb of Tulsa, OK. She enjoys spending time helping assist coaching her son’s intermediate basketball team, sewing and drag racing! In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 06 Dec 2023 | It Sucks and I'm grateful with Lisa Mitchell | 00:05:05 | |
“Funny how this life works. Things can suck and be gratitude-inspiring at the same time..” What sucks and what is the associated gift you are grateful for? Today’s episode is a solo one with yours truly, Lisa Mitchell. Think of it as a bit of an audio diary entry I thought I’d share with you as food for thought in case you are struggling with something right now - something that seems unfair, inconvenient, painful, or even devastating. Who is this host-person Lisa, anyways? I am the Founder and President of Green Apple Consulting Inc., a Talent Management company. I bring 25 years’ experience as a corporate leader and former executive to the table. As both a Team Coach and Executive Coach, I specialize in helping high achieving leaders elevate results and overcome overwhelm. I bring my skills in goal setting and accountability techniques, and an extensive resource library of tools, to my work with clients. As a Thought Partner, I mentor, advise and consult with corporate HR and Talent leaders and their teams. I help clients create and execute strategic plans, stakeholder needs assessments and relationships, and program design and development, and more. In this super-short, very personal solo episode of Talent Management Truths, you’ll discover:
Enjoy!
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 13 Dec 2023 | Navigating Your Own Crisis or Grief While Supporting Others with Leanne Schultz | 00:40:01 | |
“HR is the cone of silence…you take the weight of a lot of people’s emotions.” “When you are in a space in your own life, when things are piling up, as an HR professional who is perceived to have all the answers, where can you go?” Have you had to deal with grief or personal crisis while still working and while people are still looking to you for support with their own tough situations? Today’s guest and I discuss how she is navigating her mom’s terminal illness while still supporting the employees depending on her. My guest is Leanne Schultz. Leanne Schultz, CPHR, has worked in Human Resources for over 10 years in the K-12 education industry. She is currently the Director of Human Resources at West Point Grey Academy, an independent school located in Vancouver BC. An avid believer in connection and sharing perspectives, Leanne spends a great deal of her time listening and asking questions. Gaining an understanding of the culture helps her to shape the systems and strategies in schools that allow education staff to be their best to help kids do their best. Leanne and her family split their time between Vancouver and Vancouver Island. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 20 Dec 2023 | Democratizing Transformation with Suzanne Knight | 00:42:14 | |
“If you democratize the transformation so that there can be true ownership amongst every leader and every person…it will be more successful than if you outsource it to one team.” What does transformation mean to you when it comes to organizations? Do you ever wonder if maybe there are some transformational “secrets” you haven’t uncovered yet? In today’s episode, my guest and I break down various examples of transformation that I know you’ll find illuminating. My guest is Suzanne Knight. Suzanne is a global transformer, having worked with ~40 companies in 12 countries as a consultant (Deloitte) and Retail / CPG executive (Walmart Canada and Philip Morris International). Some of her most awesome projects were redesigning the structure and ways of working of a Canadian CPG company to relentless centre customer experience, building and launching a $450M air-rail link transit system, moving a Canadian airport authority from ‘command and control’ to ‘customer-centric’ culture, leading agile and digital transformation for a major Canadian retailer, and creating the talent strategy for a new industry in Saudi Arabia, merging 5 companies in 6 countries across the Caribbean and Bermuda. In her most recent role as the Vice President of Transformation Services at Walmart Canada, Suzanne’s team delivered top priority initiatives under the company’s $3.5B strategy. Portfolio included: digital/automation/AI, process redesign, operating model change, business agility, change management, technology enablement and adoption, and project/program delivery. Suzanne is a Certified Facilitator (MindGym) and popular speaker and workshop leader known for her authenticity and stories from the trenches of transformation.In 2023, she was selected for The Peak's Emerging Leaders List, recognizing Canadians under age 40 who are making a notable impact in their field, as well as The DMZ’s Women of the Year recognizing top female leaders in Technology. Suzanne holds an MBA in Finance and Strategy from the Schulich School of Business and an MA in Industrial/Organizational Psychology from the University of Guelph. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 27 Dec 2023 | People-centred Programs with Lisseth Zouhbi | 00:30:21 | |
“There’s an increasing need for organizations to focus on developing people-centred programs that focus on the values and culture of the organization.” What does people-centred describe to you? How do you actually make your HR and Talent programs even more people-centred? Today’s guest shares her philosophy on this, as well as some practical examples of how she is putting it into action. My guest is Lisseth Zouhbi. As the Chief Human Resources Officer at Child Care Resource Center, Lisseth Zouhbi brings a wealth of knowledge and expertise to her role with over 20 years of experience in Human Resources. Lisseth has demonstrated a proven track record of success in developing and implementing HR strategies that align with the company’s objectives and goals. Joining CCRC in 2022, Lisseth manages talent acquisition, Total Rewards including payroll, organizational and performance management, recognition programs, compliance, training and organizational development, workplace policy, DEI and employee relations for over 1,000 employees. Her passion for HR began early in her career, where she gained hands-on experience in all aspects of HR, predominantly in the hospitality industry. Prior to joining CCRC, Lisseth was the Global Vice President of Human Resources at Oakwood Hospitality and oversaw the global HR operations for properties in Asia, Europe and the U.S. Her global HR experience started with Rosewood Hotel Group where she held the position of Sr. Corporate Director of HR for Americas and Europe. Lisseth holds a Bachelor of Arts degree in International Business Management from California State University, Fullerton. She also holds several human resources certificates including her most recent completion of the CHRO certification through the Wharton University. Lisseth is an active member in local HR associations and is currently a member of the DEI Council for the National Human Resources Association Los Angeles. In this episode of Talent Management Truths, you’ll discover:
Links
Book: 88 Assignments for Development in Place by Michael Lombardo and Robert Eichinger (Center for Creative Leadership)
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 03 Jan 2024 | The Culture Impact in an Employee-owned Business with Kristi Spindler | 00:31:00 | |
“A company doesn’t have to be employee-owned to give your employees a voice.” - Kristi Spindler Do you like ESOPs? Most people do. Wondering if it’s small alien species on a planet in the Star Wars universe? Nope. ESOP stands for Employee Stock Ownership Plan, and it’s an acronym used frequently by wholly employee-owned companies. In today’s episode, my guest shares what she loves about working in HR in an ESOP environment. We also spend some time in the latter part of the episode talking about advocating for support for women in the workforce, from parental leaves to daycare subsidies. My guest is Kristi Spindler. Kristi Spindler, Human Resources Director at Dakota Supply Group, has nearly 20 years of HR experience leading HR teams focused on company growth and engagement. Kristi lives with her husband and two daughters in Fargo, ND. Kristi received her bachelor’s degree from The College of St. Scholastica in Duluth, MN and has a Master’s degree in Organizational Management from Concordia University in St. Paul, MN. Kristi is a current board president of BIO Girls, Prairie Business’ 2021 Top 25 Women in Business, was an All-American collegiate soccer player and now spends time coaching and cheering her girls on in sports. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 10 Jan 2024 | Getting Stakeholder Buy-in with Lisa Mitchell | 00:13:20 | |
“Given Talent Leaders are stuck in the sticky organizational middle, EVERYONE is a stakeholder.” How can we make the buy-in part of the process EASIER and more ELEGANT? Today’s episode is a solo one. The need for stakeholder buy-in is constant for all Talent leaders. Yet there are common pitfalls and mistakes made that make some initiatives more difficult or worse, fail. That’s why I decided it was time to talk about the challenges and how to avoid them, and give you some questions you can take away to think about that will help you be more successful at getting buy-in. I’d love to hear YOUR thoughts on getting stakeholder buy-in. Seriously! How do you do this? What trips you up sometimes? Send me an email at lisa@greenappleconsulting.ca, or a message via Linkedin. In this episode of Talent Management Truths, you’ll discover: Some key challenges with getting buy-in
Enjoy!
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 17 Jan 2024 | The High-Risk High-Reward Workplace with Susan Ways | 00:41:33 | |
“There’s something really magical about the building of something .” - Susan Ways Have you ever been drawn to a high-risk opportunity because you loved the idea of getting to pioneer something completely new? I know I have - and so has today’s guest! Together we discuss her experience of working for several start-ups, some of which didn’t end up surviving long-term. We also dig into ways to build a culture of transparency. My guest is Susan Ways. Susan is the Head of HR, Administration and Compliance at Nobel Pharma where she focuses on continuous improvement and organizational excellence. She is also a blogger, author, podcaster and speaker focused on teaching people to embrace their authentic self and understanding how to weave that into their life to show up as their best self. After experiencing the death of her husband, Susan became interested in the concept of resilience and hope as necessary components for all aspects of life. She is compelled by the belief that when we are self-aware, we can extract the lessons from our life experiences and use them to guide ourselves and inspire others. Susan holds a bachelor of science in psychology and a Masters of Arts in Organizational Communications both from Bowie State University. She is also a Certified Life/Executive Coach with expertise in utilizing a holistic coaching method that shows people how to lead more fulfilled lives both in all facets of their lives. Along with her full-time HR position, Susan hosts a podcast - Tendrils of Grief to help others navigate the confusing journey of grief. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 24 Jan 2024 | People as Force Multipliers with Ken Finneran | 00:38:01 | |
“Are we learning as fast as the business is changing?” Do you see yourself as a MULTIPLIER? As a Talent leader, you should. Consider the impact your work has on all the people in your organization. It’s why I produce this podcast week in and week out - to provide you with learning and inspiration so that you can be the best multiplier possible - lifting people up and helping them live into their potential! Today’s guest gussies up the term a little and shares with us his view of all people in an organization being “force multipliers” without whom major growth and achievements simply would not happen. My guest is Ken Finneran, who is VP of HR at eMed Digital Healthcare, a leading digital healthtech company on a mission to democratize healthcare. Ken is a strategic HR and talent executive, thought leader, and community builder. Prior to joining eMed, he served as VP, Global HR at Kaseya and Chief Human Resources Officer (CHRO) at National Beverage Corp. (Nasdaq: FIZZ), driving their respective hyper-growth talent & HR strategies as both organizations developed into multi-billion dollar enterprises (400%+ growth at each company). He is also a proud father of two and champion for the HR function. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 31 Jan 2024 | Engagement First with Sarem Yesus | 00:32:10 | |
“A lot of HR projects fail because we haven’t asked the right questions.” When you come into a new organization as the lead for Talent and People, how do you decide where you should start? In today’s episode, my guest shares why she focused on understanding engagement first, before moving on to look at other core programs and systems. My guest is Sarem Yesus. Sarem is Executive Director of People and Engagement at Nelson Education and brings over 13 years of experience in the field. With a career spanning multiple countries, including the UK, Australia, Canada and the US, she has developed a unique perspective on HR practices and policies from around the world. Her expertise covers a range of HR disciplines, including global mobility, payroll, and generalist HR work across industries such as consulting, real estate, retail, and, most recently, supporting a tech start-up. Throughout her career, Sarem has been passionate about employee relations, recognizing that an engaged and satisfied workforce is key to the success of any organization. She has a proven track record of building strong relationships with employees, managers, and stakeholders and is skilled at managing complex HR issues with sensitivity and professionalism. With her wealth of experience and commitment to employee relations, Sarem is a valuable asset to any organization looking to build a strong HR function and foster a positive and productive workplace culture. In this episode of Talent Management Truths, you’ll discover:
Links Sarem Yesus on Linkedin: http://www.linkedin.com/in/sarem-yesus
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 07 Feb 2024 | Creativity by Constraint with Natalia Matusevscaia | 00:41:33 | |
“Creativity doesn’t exist when you don’t have constraints.” Have you ever been frustrated when you were down a team member or were low on other resources or funds? What was the gift in that situation? Chances are, the constraint you were faced with helped you be more creative and innovative. Today’s guest shares clear examples of this in action. My guest is Natalia Matusevscaia. An immigrant to Canada, Natalia is a migrant to the domain of educational technology, human performance, and instructional design from the field of education. With the deep academic knowledge, secured by two BA degrees and an MA in Educational Technology and Instructional Design, and rich professional experience as a curriculum designer, instructional designer, a teacher, and a corporate human performance specialist, Natalia is constantly on a search to make a notable contribution into the development and professional growth of adult performers. Natalia has more than 7 years of professional instructional design and leadership experience and currently supports Fairstone as the Director of People Development. Throughout her career as Learning and Development Specialist, Natalia was part of instructional design groups who provided multiple learning solutions to perfect employees’ performance at Canada Post, Canadian Railway, United Nations initiatives, etc. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 14 Feb 2024 | Entrepreneurial Culture by Design with Casey Oware | 00:35:40 | |
“If you continue to always look at it like a start-up, you are always growing to be better.” How entrepreneurial is your organization? And what do entrepreneurial behaviours actually look like in different company cultures? In today’s episode, we explore this theme in an organization that still thinks of itself as a start-up - by design - 10 years in. My guest is Casey Oware who is Vice President of Human Resources of Encompass where she oversees compliance, payroll, benefits, safety, equipment, and IT. Casey is a SHRM Senior Certified Human Resources Professional with 15 years of energy industry experience on a national scale. She has been with Encompass since inception and has been pivotal to the development and implementation of systems, processes and procedures that increase business proficiency. Prior to Encompass, Casey was a third-party HR consultant for large EPCs in the energy industry which has enabled her to service stake holders, but also remain client focused. Casey graduated from Oklahoma State University with a B.S. in International Business and obtained her Juris Doctorate from Purdue University. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 21 Feb 2024 | The Culture Office with Jessica Bacher | 00:37:19 | |
“Culture is not owned by HR, it’s owned by every single leader.” What is your organizational culture like? Who drives it? Who sees themselves as driving it? In some companies, people look to HR to take the lead - or the blame - on company culture. In this episode, my guest and I explore how HR can support culture with an innovative structure and respect for people’s time. My guest is Jessica Bacher who is the Chief People Officer at Prolink. Jessica is a proven Human Resources leader with global, multi-discipline experience in operational and executive talent acquisition, talent management, C-Suite succession building/placement, organizational design leadership, and process excellence. She has 20 years of cumulative and progressive leadership in leading complex organizations through talent branding, pipeline building, internal movement best practices, and hiring strategies using data to drive decisions and build workforce strategy. Jessica is an influencer in building strategy and programs that drive inclusive hiring practices and build succession plans with a priority lens for diversity, equity, and inclusion (DE&I). She holds an MBA from the University of Phoenix and earned a master’s degree in Human Resources from the University of Cincinnati; Jessica is also a certified Lean Six Sigma Master Black Belt. She and her husband are Cincinnati natives and currently live on the west side of the city with their four children. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 28 Feb 2024 | Measuring Your Recruitment Maturity with Liza Voticky | 00:46:28 | |
“More often that not, talent acquisition is tucked into HR as a function that everyone has to tolerate vs. a strategic arm of the organization.” Without the right people in the right place at the right time, your organization cannot meet its objectives. Today’s guest approaches the discipline of Talent Acquisition as a strategic and essential function vs. a necessary evil that should be done as cheaply as possible. My guest is Liza Voticky. Liza began her career in Toronto, Canada as a Staffing Specialist for a temporary staffing service. She successfully developed through various roles in staffing, national sales, operations, communications, and senior management. Liza continued to grow her career through leadership roles in Recruitment Process Outsourcing, supporting teams in the USA and Canada. After 5 years as an RPO provider, Liza kicked off her corporate leadership work with Coca-Cola Enterprises. At Coca-Cola, she built a recruiting team from the ground up, implementing a total transformation of the hiring processes across Canada. Promoted to Vice President of TA, North America based in Atlanta, Liza was responsible for multiple re-organizations as the company transformed its North American business model. After nine successful years with the Coca-Cola Organization, she moved to Miami, FL. where she joined Royal Caribbean Cruise Lines as the Head of Global Talent Acquisition, Shipboard & Shoreside. During her time with RCCL, Liza was responsible for completely transforming and optimizing the global recruiting process for approximately 25,000 hires annually from 120 different countries. This included leading Talent Marketing, Talent Attraction Operations, and candidate experience. Today, Liza is the CEO and Founding Partner of MXA Talent Solutions, an organization built to help companies review, assess and strategize for the Future of Hiring. “I’ve left the corporate space to better live my passion for changing tactical, basic recruiting functions into strategic partners aligned with business growth objectives.” In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 06 Mar 2024 | Are You An Order-Taker? with Lisa Mitchell | 00:11:57 | |
“We tell ourselves the story that strategy is Big! Complex! Hard! Time-consuming!” Do you ever just give in to a client’s demands because you don’t want to be seen as “pushing back?” Today’s episode is a solo one about your STRATEGIC VALUE as a Talent, HR or L&D professional. And it’s about what gets in our way of being strategic. I’d love to hear YOUR challenges with stakeholders who like to prescribe the solutions they want you to implement. And if you’d like some help with your Talent Management or L&D strategy, please reach out. You can send me an email at lisa@greenappleconsulting.ca, or a message via Linkedin. In this episode of Talent Management Truths, you’ll discover:
Enjoy!
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 13 Mar 2024 | The Gift of Intensive Coach Training for HR Leaders with Kacy Wickenhauser | 00:36:36 | |
“I thought I was coaching by prescribing solutions.” Have you ever felt pulled into the drama weeds with your clients - the stakeholders who rely on you as an HR or Talent professional? Me too:) In today’s episode, my guest shares how she has been able to shift from a prescriber of advice to a coach-like HR leader and the impact that has had. My guest is Kacy Wickenhauser. Kacy is the Chief HR Officer at Wolverine Power Cooperative, serves as a member of the executive team setting the strategic priorities of the organization, and is responsible for oversight of multiple business divisions including HR, safety, accounting and finance, IT, and administration. Kacy's journey with Wolverine began in 2019 when she joined as the Director of Human Resources. Prior to her tenure at Wolverine, she spent a decade at an electric cooperative in Illinois where she held the position of Director of HR for seven years before transitioning into the role of VP of Utility Services. She holds a bachelor's degree in psychology, a master's degree in business administration, and is a certified Senior Professional in HR. In 2022, she expanded her skill set by becoming a certified professional coach, enabling her to guide employees at all levels in their career, leadership, and personal development. In this episode of Talent Management Truths, you’ll discover:
Links
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| 20 Mar 2024 | The Fully Flex Workplace with Krista Pell | 00:37:23 | |
“We trust first.” How has your organization handled the whole RTO question? Are people on board with the arrangement in place, whether that’s 3 days in office, or only 1 - or something else entirely? In today’s episode, my guest gives us a peek into an organization that considers itself “fully flex.” My guest is Krista Pell. Krista is the Chief People, Culture & Engagement Officer at AIMCo. With over 25 years of People, Culture and corporate leadership experience, Krista is recognized as a strategic culture and change agent with an exuberant approach to develop, implement, and lead people and corporate strategies. Krista is passionate about developing an organization that is focused on client service, represents a diverse approach to innovation and excellence and has a strong culture of inclusion and trust. She has led global teams in companies across the finance and energy industries with headquarters in Canada, the Cayman Islands and Australia. Prior to joining AIMCo Krista was Vice-President of Human Resources at Cenovus Energy, responsible for leading the global Human Resources team that delivered the integration of Cenovus and Husky Energy. Krista is a member of the Board of Directors for Hospice Calgary as well as serves as a member of the Dean’s Advisory Council for Wilfrid Laurier University. Deeply committed to investing in people, she is a coach and mentor for young professionals in the Human Resources practice. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 27 Mar 2024 | Virtual Learning Best Practices with Cindy Huggett | 00:40:13 | |
“What do they need a facilitator for vs. something they can learn on their own?” Virtual online training has been around for decades now. And yet many organizations firmly resisted it beyond those annual mandatory trainings. Covid pushed many outside their comfort zone to finally start to leverage technology and yet the quality of virtual offerings varies widely! Today’s guest provides practical tips and questions you can ask to assess the state of your own virtual learning programs, given they are here to stay. My guest is Cindy Huggett. As a leading workplace learning expert and 20+ year pioneer of virtual training, she, has vast experience delivering engaging learning solutions via the virtual classroom. She’s the author of five acclaimed books on the subject, including The Facilitator’s Guide to Immersive, Blended and Hybrid Learning and Designing Virtual Learning for Application and Impact: 50 Techniques to Ensure Results. Cindy partners with organizations to create engaging virtual training solutions. She upskills trainers and designers, maximizes online learning design, and facilitates actionable virtual training and hybrid learning. A sought-after speaker, Cindy has taught thousands of people how to leverage live online training through her cutting-edge workshops and presentations on topics related to leadership, learning, and technology. Based in Raleigh, NC, Cindy serves clients globally. To learn more, visit www.cindyhuggett.com. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 03 Apr 2024 | Loving Metrics with Nancy Tavares | 00:35:11 | |
“When you aren’t bringing in direct revenue…you need to make that connection between what it is you do do and how you help enable the business to meet goals…and how HR functions link into that.” HR and L&D are not typically revenue generators. AND they had huge value to organizations, as you and I both know well. Today’s guest beautifully articulates the power of metrics and how to use them effectively to make decisions and build trust with stakeholders. My guest is Nancy Tavares. Nancy joined Paladin in September 2021. Paladin Security is a renowned security provider across Canada and Nancy is currently the Senior Director of People and Culture. Her role oversees all aspects of HR, which is vast and complex in Paladin’s service-based business, and includes a specific emphasis on strategic talent acquisition and proactive labour relations management. Nancy’s professional journey began in the fitness industry after graduating from the School of Toronto Dance Theater. From there Nancy developed and progressed into management and operational roles which led her to return to school as a mature student while continuing her professional career. She obtained a diploma in human resources and HR designations: CHRP and CHRL A lifelong learner, Nancy's commitment to growth and expertise motivates her to constantly pursue further education. She has earned both a psychology degree and a master's degree in human resources management from York University while working full-time. Nancy’s interesting educational background has propelled her career, advancing her into leadership positions in various industries, including fitness, property management, asset management, print and security. In addition to her responsibilities at Paladin Security, Nancy is a continuing education instructor at George Brown College, in human resources management. She is a sought-after international speaker on HR-related topics, having presented at numerous conferences in the United States and Canada on subjects including: employee engagement, HR metrics, execution, change and performance. Nancy's professional focus is bridging the gap between best practice research and practical implementation in the organization. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 10 Apr 2024 | Working WITH Short Employee Tenure with Jamie Bruno | 00:33:09 | |
“We’d love to hire someone and have them stay 6-8 years, but when it’s not the reality anymore, then shifting that paradigm and mental model [is important.] The job market is constantly in flux. Sometimes it’s an employer’s market, sometimes a candidate’s market, sometimes it’s balanced. One trend that is here to stay is the overall decrease in employee tenure. The 25-year gold watch is no longer a norm, it is an exception. Today’s guest shares his view that we need to work with the reality of shorter tenures, vs. be frustrated by them. My guest is Jamie Bruno. Jamie joined Ontario Tech University in 2017 and is currently Vice President, People and Transformation. Jamie is responsible for the full suite of labour relations and human resources functions, including transformative initiatives such as future-of-work modelling, improved digitization and access to information to enhance employee engagement, and optimizing features of the employee life cycle. Jamie has spent nearly 20 years in both human resources and labour relations across the broader public sector, serving as Chief Human Resources Officer at North York General Hospital, where he launched the hospital’s first People Strategy, and leading strategic HR business operations at both Treasury Board Secretariat and the Ministry of Government Services in the Ontario Public Service. Jamie completed his undergraduate degree at the University of Toronto, and earned both his MBA and MIR (Master of Industrial Relations) degrees from Queen’s University. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 17 Apr 2024 | Matrix Reporting Structures with Allison Mairena | 00:29:00 | |
“[A matrix reporting structure] really requires both sets of managers to…have alignment around an individual’s goals.” Have you ever been in a matrix reporting relationship? It can be very frustrating if both leaders are not aligned. In today’s episode, my guest gives us a peek into how her organization manages matrix reporting. My guest is Allison Mairena. Allison (she/her) specializes in building and scaling People Operations practices, particularly for rapidly-growing startups and international teams. Currently, she serves as the VP of People for NewGlobe, an international education company providing innovative curriculum and transformative technical services to public schools. Recently leading the People & Talent function at connectRN, she led the organization through COVID-19 and the transition to remote-supportive work. There, Allison developed and executed the HR strategy as the company grew 4x YoY. Prior to connectRN, Allison served as the Head of People at CozyKin, a tech-enabled childcare service, and talent acquisition teams at EF Education First and Cengage, hiring globally and nationally respectively. Being a very mission-driven professional, Allison has worked predominantly for companies which make a societal impact (edtech, healthtech, famtech). She believes in a human-first approach, advocating for employee wellbeing and amplifying voices from underrepresented groups. In this episode of Talent Management Truths, you’ll discover:
Links Allison Mairena on Linkedin
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 24 Apr 2024 | Advocacy and Allies: Building Lasting Stakeholder Relationships with Melissa Law | 00:40:32 | |
“Our purpose and our value is to be able to diagnose and consult and create something valuable and meaningful. It is not our role, and our value does not come from taking orders and just doing what people say.” - Melissa Law Ever been frustrated with talent initiatives that get built but don’t make it across the finish line when it comes to implementation and adoption by the business? How can middle stakeholders, such as regional operations directors and HR business partners, be effectively engaged to drive adoption and support for new initiatives? Today’s guest is back for her 5th appearance on the show and she shares several must-have conditions that ensure your initiatives will make it past the concept stage. My guest is Melissa Law. Melissa has 25+ years of progressive leadership experience, spanning five industries. Melissa has had the opportunity to work with several large Canadian organizations including Walmart, Aecon, and Revera. At present, she is the Vice President – Culture, Talent, and OD at Liberty Utilities. As an Associate Certified Coach and Certified Professional Co-Active Coach, Melissa founded Sunrise Coaching. She is also a graduate of Queen’s MIR Program and an active alumnus of Trent University where she received her Bachelor of Administrative Studies. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 01 May 2024 | Cultivating Coach-LIke Leaders with Lisa Mitchell | 00:09:35 | |
" ‘Cultivate’ and ‘culture’ come from the same root. So, cultivating coach-like leaders is about nurturing a culture that values coaching.” - Lisa Mitchell For today’s episode, I’m flying solo! Sharing with you what I know to be true when it comes to cultivating coach-like leaders. So many organizations are trying to help their leadership teams become more coach-like in their approach. Some are succeeding, some are failing. I chose this topic because I frequently hear Talent leaders saying this is what they want, and yet there is often frustration over how to really make coach-like behaviours take root; so let’s dig into what works and what does not. In this episode of Talent Management Truths, you’ll discover:
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 08 May 2024 | Aligning People and Business Strategies with Cindy Thomas | 00:28:38 | |
"I think that business strategy is important, but the people strategy is equally important to support the business strategy. So when the business strategy evolves, you have to evolve the people strategy." - Cindy Thomas How well does your people strategy align with the overall business strategy for your organization? Are you part of the process up front, or catching up in reaction mode after the business strategy is locked down? In today’s episode, my guest makes the case for why the PEOPLE strategy must be a critical component of an organization’s overall goals and strategy. My guest is Cindy Thomas. Cindy is an Executive HR professional, business leader, coach, facilitator, and speaker. Her work draws on 20 years of organizational leadership experience, Business transformation and Executive Coaching in multiple global locations. She started her career in the financial services industry in 2004 at PwC. Before joining KONE Canada as the Director of People & Communications in 2023 she was the Head of People & Performance (CANAC & R&D) at Kraft Heinz, and prior to that the VP of People & Culture at Quark Expeditions (a Global Polar Expeditions company part of the Travelopia (KKR) group) in hospitality, travel, and tourism industry. She has worked in several executive management positions with PwC, Nokia, Hilton Worldwide, and Pizza Hut International (Yum! Brands) on four continents, namely: Africa, Asia, North & South America. Based in Canada, in her current position, Cindy Thomas leads the People & Communications (HR) for KONE, Canada. Cindy Thomas is a graduate of the University of Stellenbosch, Cape Town, with specialization in Business: Industrial Psychology and Logistics Management with a further specialization in Labor Relations & Organizational Development. She is married and is a mother to a daughter. As an avid traveler and eternal explorer, Cindy speaks English and Afrikaans fluently and has learned German, French and Spanish as part of her many travels and work experiences. The only continent she has yet to land on is Australia. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 15 May 2024 | Supporting the Legal Department with Brad Beuttenmiller | 00:27:13 | |
“Sometimes you have to be willing to kind of broaden your horizons a bit and think a bit outside the box in terms of finding someone who may not have the experience that you're looking for but who you think nonetheless has great skills and could grow into that role." - Brad Beuttenmiller How do you keep your team thriving in a landscape where the skills needed are sometimes hard-to-find, and where growth opportunities within the same role are limited? Are you offering your employees avenues for development in place, creatively enriching their current positions? Are you thinking outside the box in terms of where to find new hires? Well today we have a non-HR business leader here - representing our stakeholders in general, and the Legal department in particular! Today’s guest is a friend and former colleague - we shared an office wall! Brad Beuttenmiller is Senior Associate General Counsel and the head of legal for Franklin Templeton’s Canadian and Americas (ex-US) regions. Brad has been with Franklin Templeton for over 21 years. Brad received a B.B.A. from Wilfrid Laurier University, an LL.B. and M.B.A. from the University of Windsor and an LL.M. from Osgoode Hall Law School. Brad lives with his wife and four children in Bayfield, Ontario. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 29 May 2024 | How to Help Leaders Give Honest Feedback with Abby Hamilton | 00:28:15 | |
“I think the most important thing is that people just want to know the truth most of the time, even if that truth might sting a little bit at the moment." How do you prepare your organization’s leaders to give feedback well? Do your leaders do a good job with feedback? Or do they struggle - either because their heads are in the sand or because they are being too directive? In today’s episode, my guest shares her views on the importance of supporting leaders, especially new ones, to give feedback in a way that builds trust. My guest is Abby Hamilton. Abby is the Chief People Officer at LiveIntent, a leading people-based marketing platform. In her role, she oversees a wide range of human resources functions including recruitment, performance evaluation, cultural transformation, employee engagement, leadership coordination, professional development, HR information systems, succession planning, and leveraging data for strategic decision-making. Abby's leadership extends across LiveIntent's two R&D centers in Europe and its New York headquarters, emphasizing the integration of data science, engineering, revenue, and marketing to enhance organizational effectiveness. With 20 years of experience in recruiting and HR, Abby has spearheaded People teams within the advertising technology, marketing technology, pharmaceuticals, and medical devices sectors. Her approach focuses on developing innovative, practical solutions to talent acquisition challenges, establishing globally consistent programs, and collaborating with company leaders to encourage employees to excel. Abby is an esteemed member of the LinkedIn Expert Advisory Group and Chief, a private network dedicated to the advancement and support of female executives. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 19 Jun 2024 | AI’s Impact on L&D and Workplace Roles with Josh Cavalier | 00:37:43 | |
"AI should be an enhancer, not a replacement." In today's digital age, how is your organization adapting to the artificial intelligence revolution? Are your teams leveraging AI to optimize efficiency and enhance human interaction, or are you struggling with the implementation maze? In today’s episode, my guest and I delve into the transformative world of AI in the workplace. My guest is Josh Cavalier. With over 30 years of experience, Josh is a preeminent figure in Learning & Development. As the founder of JoshCavalier.ai, he has revolutionized learning strategies for diverse clients, including global corporations, government entities, and educational institutions. Josh's expertise in melding cutting-edge Generative AI technologies, like ChatGPT, with traditional learning methodologies, has markedly enhanced performance and engagement outcomes. Before launching JoshCavalier.ai, Josh served on the AI Advisory Board for a leading $5 billion supply chain enterprise. This role underscored his knack for pioneering AI-driven strategies, which he continued leveraging to drive transformation across various organizations. He offers a unique blend of services: strategic consulting, interactive workshops, and in-depth online courses, all tailored to harness the power of AI in learning environments. Josh is a business leader, passionate educator, and influencer. His popular YouTube channel delves into the intricacies of Generative AI, making complex concepts accessible to a broad audience. As a sought-after speaker, he has enlightened attendees at prestigious conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX. His engaging talks offer a glimpse into the future of AI in learning and development, inspiring professionals worldwide. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 05 Jun 2024 | At the Intersection of HR, Education and AI with Mike Guglielmo | 00:36:50 | |
“I want new, fun, exciting learning for my students.”
Are you intrigued by the intersection of education, HR and AI? If so, you’re in luck! In today’s episode, my guest shares insights into how these things are connecting in new ways. My guest is Mike Guglielmo. Mike is the Assistant Director for Executive Programs at Temple University's Fox School of Business and is an Associate Professor of Instruction in the Department of Management. He is an award-winning Business Executive, HR Leader, and Global Educator, who has excelled as a strategic leader, people motivator, thoughtful disrupter, and problem solver in large and small organizations, as well as the classroom. Mike has received numerous teaching awards, including the 2023 Fox Honors Program Faculty of the Year Award. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 12 Jun 2024 | The Why in Leadership Competencies with Sara Lockhart | 00:32:21 | |
“If you don't share those consistent expectations [with leaders], then you can't expect a consistent employee experience, right?” In today's evolving business landscape, how is your organization prioritizing leadership development? Are your leaders equipped with the core competencies needed to navigate modern challenges, or are you grappling with shifting expectations? In today's episode, my guest and I explore the critical role of human-centric leadership in driving organizational success. My guest is Sara Lockhart. Sara leads Softchoice's Talent Acquisition, Corporate & Sales Onboarding, Learning, Development & Talent Management, and Diversity, Equity & Inclusion. She is responsible for driving a highly engaged, inclusive culture through talent attraction, employee engagement & retention practices. Sara's diverse and progressive leadership experience spans more than 25 years across organizations, including CIBC, Bell Canada and Softchoice, allowing her to inspire others, impart knowledge and lead impactful organizational change. She is an active member of our Softchoice Employee Resource Community as a former Leading Women Co-Chair and current Orange Pride Executive Sponsor. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 26 Jun 2024 | Iterating Employee Experience with Sarah-Jayne Lehtinen | 00:29:14 | |
“We always have to be going back and looking at what are we doing? Is it working? Why or why not? Do you have an approach for ensuring a continuous feedback loop when it comes to employee experience? How do you and your HR team navigate adapting to business needs? In today’s episode, my guest and I delve into the importance of designing intentional employee experiences, the importance of iteration, and adapting to the ever-changing needs of the business. My guest is Sarah-Jayne Lehtinen. As a former educator, project manager and operations specialist, Sarah-Jayne joined Prodigy 7 years ago to build a People team. She has had the privilege of helping shape a unique culture that has helped the company succeed and grow (even through the ups and downs). Prodigy has grown from 20 to 300 employees in the last 7 years. With a highly aspirational mission “to help every student in the world to love learning,” having a high performing team is essential to achieving that mission and Sarah-Jayne has been building a team that is well positioned and excited to enable that. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 03 Jul 2024 | Finding Energy Again with Lisa Mitchell | 00:04:39 | |
"It’s easy to get wrapped up in our own heads..” Feeling low energy lately? Or in the recent past? Then tune into this episode. It’s is a short and sweet solo with yours truly. I’m sharing a bit about a recent personal struggle and what has turned out to be the antidote. In this episode of Talent Management Truths, you’ll discover:
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 10 Jul 2024 | Resilient Leadership with Catherine Hebert | 00:31:50 | |
“Sometimes I do explain and talk about our function as a first responder. Sometimes we see, we're exposed to really tragic personal stories. We witness, you know, some particularly traumatic incidents.” What life experiences have shaped your approach to how you lead? How would you describe yourself as a leader? Today’s guest shares her journey to becoming a highly-resilient woman and leader through broad experience, traumatic loss and deep learning. My guest is Catherine Hebert. Catherine Hébert is a dynamic, creative, strategic leader, as well as a growth facilitator. In June 2021, Catherine assumed the pivotal role of Chief Talent Officer with InterRent, leveraging over 25 years of talent management experience. Throughout her professional journey, Catherine has demonstrated her passion for driving organizational excellence, fostering cultures of continuous growth, and her commitment to elevating the human capital agenda in diverse industries and roles on a global scale. Catherine believes in looking for the “beautiful” side of collateral damage; collateral beauty and learnings from life which have been the driving force of her professional and personal life. Originally from Saguenay, Quebec she has since settled with her family in a rural community west of Ottawa, Ontario. Catherine holds a Bilingual BA in Sociology from York University’s Glendon College, complemented by further studies in Human Resources Management, Change Management, and Coaching.
Catherine's multifaceted background, coupled with her passion for organizational development and talent management, continues to fuel her mission of fostering growth and resilience in individuals and teams alike. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 17 Jul 2024 | People-First Culture with Kristy-Lynn Lechner | 00:40:24 | |
“Creating a people-first culture is both our challenge and our greatest opportunity.” What does a people-first culture mean to you? What does it look like? Feel like? In this episode, my guest shares her philosophy and wisdom around people-first culture, and how she has leveraged the Leadership Circle Profile tool to help leaders become more self-aware and more effective at driving business success. My guest today is Kristy-Lynn Lechner. Kristy-Lynn is the Director, People & Culture with Wesgroup Properties, one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Her mandate is to drive Wesgroup’s people strategy, in collaboration with leaders, employee’s and the People & Culture team, ensuring each element is aligned with their culture, values, and business goals. Prior to joining Wesgroup, she was the Director, Human Resources with Teekay Corporation, one of the worlds leading marine energy transportation companies. Working in this large, global organization for 20 years gave her the opportunity to grow her career as an HR generalist, supporting countless global people initiatives while engaging with various employee groups and leaders at all levels, including a memorable 7-month secondment to Norway. Kristy-Lynn is committed to making a difference in the organizations and people she supports. She believes leading with curiosity and compassion have been foundational to her success. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 24 Jul 2024 | Improving Candidate Experience with Mark Smith | 00:38:25 | |
“When we’re hiring for [Sally’s] team, we can say here’s a job description for the role and also we’re attaching Sally’s Linkedin profile so you get a sense of Sally and her thought leadership.” - Mark Smith When it comes to talent acquisition, is your organization providing an authentic and engaging candidate experience, or are you still stuck in traditional approaches? Are you exploring innovative ways to attract diverse talent and modernizing your hiring processes for the digital age? In today’s episode, my guest and I explore the future of hiring and its impact on company culture. My guest is Mark Smith. Mark is the Senior Director of Global Talent Acquisition at Medtronic, and medical devices company with over 90,000 employees. Mark has led talent acquisition teams at industry titans such as Randstad, Caterpillar Inc., Amazon, SC Johnson, and The Kraft Heinz Company. His fervor for talent and leadership is boundless, as he strives each day to evolve into a leader who not only propels our company to new heights of excellence but also fosters a culture of trust, inspiration, and innovation. He is a staunch advocate for bringing one's authentic self to the workplace and embodying the principles of servant leadership—enabling, coaching, and empowering our teams with vigor, passion, and a clear sense of purpose. 🎯 As a British national who has found a second home in the USA, Mark bring a blend of cross-cultural insights and global perspectives to Medtronic. In this episode of Talent Management Truths, you’ll discover:
Links
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| 31 Jul 2024 | Breaking Through Limiting Beliefs with Lisa Mitchell | 00:07:35 | |
"It’s easy to get wrapped up in our own heads..” - Lisa Mitchell Do you sometimes battle with limiting beliefs affecting your personal and professional life? In today's episode, I share personal insights on breaking through the barriers of limiting beliefs and the relief that can bring. In this episode of Talent Management Truths, you’ll discover:
Links
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Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 07 Aug 2024 | Employee-driven Development with Aman Malhi | 00:31:03 | |
"The drive to learn and grow has to come from the person.” -Aman Malhi Does your organization empower employees to take charge of their own development? What might be possible if this were the case? In today’s episode, my guest explains how she and her team are leveraging many different development vehicles and sources to create an environment where people don’t need to be pushed to learn but instead ask for investment in their learning. My guest is Aman Malhi. Aman represents the People and Culture team at the executive level at Refrigerative Supply Limited. She also owns Business Strategy for Refrigerative Supply. Under her leadership, the People and Culture team has grown from 1.5 individuals to seven experienced professionals who support the business in all human resources functions. Aman is a seasoned business leader with industry experience in manufacturing, production, pharmaceuticals, restaurant and hospitality, retail and wholesale, financial services, telecommunications, mergers and acquisitions, insurance, distribution, and not-for-profit industries. Her organizational experience includes startup, high-growth, mature brands, franchisee, publicly traded, unionized, centralized, decentralized, private equity, family-owned, North American and global firms. Aman has an MBA specializing in International Business and Innovation and a Bachelor’s in Business Administration with a major in Human Resources. She is a current Chartered Professional in Human Resources BC & Yukon member and a past member of the MacKay CEO Forum and TEC Canada. Additionally, Aman is a Program Advisory Committee member at Acsenda School of Management in Vancouver, and an HR committee member for PHS Community Services Society. She previously led the marketing team for Lean In Vancouver and was a Professional Mentoring Program Committee lead with the Human Resources Management Association. In this episode of Talent Management Truths, you’ll discover:
Links
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| 14 Aug 2024 | Such a Waste! with Lisa Mitchell | 00:04:30 | |
"It’s all useful. It’s all a gift. Beautiful.” Ever believe the story you tell yourself that some experience you’ve had that didn’t ultimately work out or last was such a waste? Me too. And boy, is that story faulty. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 28 Aug 2024 | The Role of Civility During Tough Feedback with Tanya Lynch | 00:29:17 | |
“To be a leader, it’s high stakes, high rewards.” HR professionals regularly have to navigate tough conversations, and sometimes, layoffs. It’s never fun, and it’s reality. It’s also difficult to get right. Today’s guest shares her wisdom around bringing dignity, respect and civility into the approach. And the world and the workplace could certainly use more civility in general these days! My guest is Tanya Lynch. Tanya serves as the Vice President, Human Resources for Boingo Wireless. As Head of HR, she leads the people strategy with a focus on optimizing employee engagement through effective talent management and organizational performance systems. With over 20 years of progressive experience, Tanya has previously held senior HR roles with Mouser Electronics and The Neiman Marcus Group. She is committed to shaping the future of wireless connectivity while fostering a positive, creative, and collaborative work environment for all Boingo employees, affectionately known as “Boingoites”. In addition to her work at Boingo, Tanya has also served on the Board for HAKing Innovation, an organization focused on creating confidence and competence in our youth through STEAM programming. Tanya received her BA from San Jose State University, and her MBA from the University of Dallas. She also holds a certificate of Employment Law from Cornell University. In this episode of Talent Management Truths, you’ll discover:
Links Tanya Lynch on Linkedin: https://www.linkedin.com/in/latanyamlynch/
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 04 Sep 2024 | Seasons of Work with Lisa Mitchell | 00:06:20 | |
"When we rail against the discomfort of being unclear or unhappy, we risk staying in that state longer.” Feeling stuck or blah lately? Or just not quite “ON”? This quick solo episode is for you. In this episode of Talent Management Truths, you’ll discover:
Links
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| 11 Sep 2024 | Taking an Outside-in View with Nabeel Ahmed | 00:28:53 | |
“ If it doesn't lead to creating value for one of [our] stakeholders, then that's not the right priority.” Have you ever thought about HR’s role from an “outside in” view? How well do you and your team keep focused on what matters to your stakeholders? Today’s guest and I explore what it means to set the table and be viewed as a business leader vs. “HR.” My guest is Nabeel Ahmed. Nabeel Ahmed is SVP & Chief Human Resources Officer at Enlink Midstream, a role to which he has served since 2023. Previously, he served as Head of Human Resources, Operations and Talent Acquisition for U.S. Steel Corporation. Before joining U.S. Steel, he spent nearly a decade with Halliburton Company, most recently serving as Director of Global Compensation. Earlier in his career, he worked in HR roles at Baker Hughes and Weatherford International. Ahmed specializes and continues to consult and coach both individuals and organizations in developing and executing people strategy to drive competitive advantage, transforming Human Resources into a strategic quantifiable value-generating function and building compensation strategy with practices to instigate a culture of superior performance and accountability. Ahmed earned a Bachelor's degree in Business Information Systems and a Master's degree Management from Mississippi State University. Furthermore, he has completed Executive Leadership programs in the areas of Strategic Talent Development, Finance & Sustainability Leadership from Harvard Business School, Texas A&M’s Mays Business School and University of Michigan’s Ross School of Business.
In this episode of Talent Management Truths, you’ll discover:
Links Nabeel Ahmed on Linkedin: https://www.linkedin.com/in/nabeel-ahmed-0b9b0216/
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 18 Sep 2024 | Changes in Leadership Development Over the Last Decade with Larry Baider | 00:42:19 | |
“Leaders need to realize today that you can't possibly know it all. You also can't execute alone.” How has your organization adapted to the evolving landscape of leadership development? What we know about effective learning for leaders has evolved over the last decade, and even since before the pandemic. In today’s episode, my guest and I explore what has changed. My guest is Larry Baider. Larry has served in several executive HR leadership positions in large organizations and is currently the Vice President of Talent Management, Leadership & Learning at AmeriHealth Caritas. He is enthusiastic about helping individuals and organizations optimize their potential and their capacity to lead. Some of the most impactful contributions his teams have made include award-winning development programming and sustainable talent management and leadership practices. Larry has graduate education in Strategic Communication & Leadership, Applied Positive Psychology, Industrial-Organizational Psychology and is also a graduate of CoachU’s coach training program. He is now on his PhD journey in Performance Psychology. Larry is a regular speaker on leadership, organizational psychology, and peak performance. He authored his first book, Leadership to the Fifth Power in 2007 and is currently co-host of the Lean In Leaders Podcast. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 25 Sep 2024 | Thriving as an Introvert in L&D with Louise Kyprianou | 00:26:27 | |
“Well, I am who I am. Introverted or extroverted, I'm going to make it work for me." Are you more extroverted or introverted? What about the people who surround you at work? In the People/HR and L&D space, extroverts tend to outnumber the introverts in my experience. So how can they thrive equally? Listen in to today’s guest explain how she makes it work as an introvert in our space. My guest is Louise Kyprianou. Louise is Director of Training and Leadership Development for Operations at Pomerlau. She is a dynamic L&D professional with a Bachelor of Human Resource Management (BHRM) from York University. With over 15 years of experience across a variety of industries she is equipped with exceptional relational skills enabling her to deeply understand business and operational needs. Louise is a true connector, passionate about fostering growth and learning. She excels in creating engaging and inclusive learning environments that drive organizational success. As a continuous learner herself, she has pursued further education in Adult Education and recently earned her ACC certification through the International Coaching Federation (ICF). Louise’s enthusiasm, curiosity, and commitment to excellence help her spark creative learning opportunities for employee growth and development. Her expertise has led her to manage complex projects from analysis through to implementation. In this episode of Talent Management Truths, you’ll discover:
Links
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| 02 Oct 2024 | Amplifying Subject Matter Expert Voices with Maria Taylor | 00:32:03 | |
“We want to amplify your voice across the organization so that instead of you having to train 200 people [one on one] on this particular process, we can amplify your voice, get it out to all 200, and then maybe it's just the five or ten that need that extra support or have deeper questions.” Have you ever met a brilliant frontline employee who was great at what they did, but no one could replicate it and there was risk if the person ever left the company? Listen in for some tips on how to extract their knowledge for everyone’s benefit, including theirs. My guest is Maria Taylor. Maria is a Chief People Officer with over 15 years' experience in the people space. Her specialty is transforming HR departments into strategic People Operations powerhouses, and has had the opportunity to do this across various industries including retail, service, CPG, and most recently in horticulture. With a keen eye for efficiency, systems, and analytics, Maria has a proven record of identifying and nurturing top talent, and helping others amplify their superpowers through others. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 09 Oct 2024 | A New Chapter for Talent Management Truths with Lisa Mitchell | 00:09:31 | |
" What I've learned three years later is that having a clear purpose about why you're doing something helps drive consistency.”
Ever stuck with something difficult and yet oh so rewarding? Me too! This show. For Three. Whole. Years! And the time has come to open a new chapter. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 16 Oct 2024 | Becoming a Fractional HR Leader with Azan Khan | 00:30:59 | |
“When you start getting into fractional HR, you really have to start voicing your strengths to individuals that may not understand it fully, or may not understand that they need your help.” Are you a corporate HR leader who has heard of fractional HR leader roles and wondered secretly if maybe that could be an option for you one day? Or perhaps the whole concept is new to you? Listen to today’s guest as he describes his experience of moving into this kind of work. My guest is Azan Khan. Azan has over 20 years of experience, specializing in governance, risk management, and organizational growth. He is a Certified Human Resources Professional (CHRP) and has a proven track record of leading teams and driving strategic initiatives that enhance workforce effectiveness and brand management. As the owner and Vice President of Human Resources at ARK International Inc., Azan provides executive human capital consulting and strategic planning. His responsibilities include organizational design, talent acquisition, compensation strategies, and performance management. He also serves as an executive advisor for a startup focused on workforce psychological health and safety. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 19 Mar 2025 | Back from Hiatus - Why the New Name? | 00:05:26 | |
After almost 6 months, I’m baaaccccckkk! Putting the show on hiatus gave me new clarity…and a new show name! ___________________ In this episode of Leadership Human-Style, discover:
_______________ Work with me!
_______________ Let’s Connect!
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| 26 Mar 2025 | How to Help People Give You the Info You Need | 00:13:48 | |
Ever felt stuck in the communication void? Waiting or hoping for information from someone, feeling unclear and frustrated? This episode is for you. ___________________ In this episode of Leadership Human-Style, discover:
Resources
Work with me!
_______________ Let’s Connect!
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| 02 Apr 2025 | Optimizing L&D through AI Analytics with Kayvon Touran | 00:32:15 | |
How effectively are you using AI and analytics when it comes to your Learning and Development priorities? In today’s episode, my guest and I discuss the transformative potential of AI in assessing competencies and skills through advanced performance measurement methods, including AI-facilitated self-assessments and 360 interviews. My guest is Kayvon Touran. Kayvon is the CEO of Zal.ai, a startup he co-founded with Joseph Rousseau, and world-renowned learning scientist Dr. Stephen Kosslyn. Previously, he spent six years at Noodle, where he co-created a platform for universities to manage their lifelong learning courses. During this tenure the team identified a significant gap in the market concerning organizations’ ability to effectively contextualize, apply, and measure their L&D investments. This insight inspired the launch of Zal.ai, a SaaS product that combines cutting-edge learning science and generative AI to transform workforce learning and development. In this episode of Leadership: Human-Style, you’ll discover: ✅ How AI can revolutionize L&D’s effectiveness ✅ The role of HR in helping companies adapt to AI integration ✅ Inspiration around how to enhance performance measurement 🔗 Connect with Kayvon Touran on Linkedin: https://www.linkedin.com/in/kayvon-touran/ Work with me! Interested in team coaching, leadership coaching, keynote speaking, workshop design and facilitation, or strategy consulting? Book a free call with me to explore how we might partner: https://calendly.com/lisa-mitchell-greenapple/clarity-call Let’s Connect!
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 29 Sep 2021 | Welcome to Leadership Human-Style | 00:03:11 | |
The Leadership Human-Style Show is your gateway to inspiration AND practical ideas to elevate YOUR leadership by leveraging what makes you unique - your humanity! The robots are coming and AI is here to stay - and they simply cannot replace authentic, human-style leadership when it comes to getting results through people. We’re digging into all things leadership - from self-awareness and mindset management, to practical strategies and techniques for leading. Hosted by Lisa Mitchell, a certified Team Coach and leadership development facilitator who has directly supported thousands of leaders to become more effective and fulfilled versions of themselves. She spent over two decades leading teams as a senior corporate leader and today she supports leaders in a wide range of industries, levels and verticals. Her mission? Transform the working lives of millions by helping their leaders maximize THEIR true potential and then pass on the favour! So please tune in as we explore how to harness your uniquely human qualities to become an even more exceptional leader!
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| 06 Oct 2021 | Creating Buy-in Without Having All the Answers, with Melissa Law | 00:32:47 | |
“Senior leaders need options. They need options to say no to, options to say yes to. They need options for buy-in, options for buyout.” - Melissa Law Ever struggled to create buy-in when recommending or implement a high stakes talent initiative? Then listen to this episode! My guest is Melissa Law, who is VP of Talent Management in a large seniors living organization. She oversees several teams within her portfolio: talent acquisition, talent development, and total rewards. Like a match that ignites a flame, Melissa ignites progress by envisioning what’s possible and inspiring change among the people and organizations she works with. Her passion for talent, growth and achievement are at the forefront of many professional and personal accomplishments. In today’s episode of Talent Management Truths, you’ll discover:
About Melissa Law: Melissa has 25 years of progressive leadership experience, spanning four industries. Melissa has had the opportunity to work with several large Canadian organizations including Walmart, and Aecon. She is currently the VP of Talent Management at Revera, one of the largest Senior Living companies in Canada. In 2020, Revera won gold at the HR Canadian Awards in the category of Best Talent Management Strategy and Melissa achieved her designations of Associate Certified Coach and Certified Professional Co-Active Coach. Melissa is a graduate of Queen’s MIR Program as well as an active alumnus of Trent University where she received her Bachelor of Administrative Studies.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 13 Oct 2021 | Challenging our ways of operating post-pandemic with Tania Cervoni | 00:38:15 | |
“So ...it’s a year from now where we are celebrating the success of this initiative. What are we celebrating? What are you seeing? What are you hearing?” - Tania Cervoni Are you and your organization currently spending energy thinking about the post-pandemic work environment? What does a hybrid workplace look like? How do we need to shift now that the status quo has been turned upside down? If so, you need to listen to this episode. My guest is Tania Cervoni, who is Senior Practice Leader at the Canadian Management Centre. In this role, she spends a lot of time researching and speaking to experts working in Talent Management regarding what are the best practices, the next practices, the right practices and then sharing and integrating these with clients. In this episode of Talent Management Truths, you’ll discover:
About Tania Cervoni: Tania is a talent development professional with over 20 years of experience in education, training facilitation and organizational development. She holds certifications in education, change management, and a variety of workshops, tools and assessments. She excels at creating experiences that shift mindsets and create tangible results for individuals and the organizations they work in. In her current role as Senior Practice Leader at Canadian Management Centre, Tania combines her expertise with her passion for personal transformation, to curate and design impactful learning solutions for clients.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 20 Oct 2021 | Shaping a culture of innovation with Sherry Dondo | 00:36:58 | |
“Healthy conflict is good. Collegiality doesn’t necessarily breed collaboration.”
Have you ever worked in a company where the CEO determined that the culture needed to shift in a particular direction - to become more innovative, or assertive, for example? What’s the best way to support the leaders of the organization in making this shift? Listen to this episode for some highly practical ideas and examples. My guest is Sherry Dondo, who is the CHRO of a Canadian bank. She has over 20 years’ experience as a senior executive in leading HR and Talent Management and is also a certified, practicing executive coach on the side! Sherry’s perspective on conflict is refreshing and she shares it in our conversation - including her candid reflection on how her own approach to conflict has evolved over the years. In this episode of Talent Management Truths, you’ll discover:
About Sherry Dondo: Sherry is an active HR executive and professional coach with significant global cross-industry, executive leadership experience that she draws upon to help senior leaders be bold, think big, and step into the change they are imagining for themselves, their organization, and their business. She helps leaders create an authentic and inclusive culture - where leaders bring their best self to work every day.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 27 Oct 2021 | Confidence and the Talent Management Leader | 00:08:51 | |
“It’s so interesting that when we have taken a hit to our confidence, or we change contexts, we often overlook what we bring to the table.” - Lisa Mitchell
During this episode of Talent Management Truths, I’m discussing confidence as it relates to Talent Management leaders. As I’ve been working to get my podcast launched and out into the world, I’ve been speaking with leaders from all kinds of companies and industries, and I’ve noticed a common reaction amongst many leaders I’ve invited on the show: “Who, me?” Perhaps as a profession, we’re just more humble :) It got me thinking, though, about why this reaction seemed to be so frequent. In today’s episode of Talent Management Truths, you’ll discover:
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| 03 Nov 2021 | The Power of Talent Stewardship with Susan Salomone | 00:37:45 | |
“They really don't want to spend their time in training as much as we love training. That's not what they're here to do. They're really here to take care of our patients. So [when naming our department], the word stewardship kept coming up. We have to be great stewards of our people’s time because their time is precious.”
Are you and your organization currently spending energy thinking about the post-pandemic work environment? What does a hybrid workplace look like? How do we need to shift now that the status quo has been turned upside down? If so, you need to listen to this episode. My guest is Susan Salomone, who is Senior Practice Leader at the Canadian Management Centre. In this role, she spends a lot of time researching and speaking to experts working in Talent Management regarding what are the best practices, the next practices, the right practices and then sharing and integrating these with clients. In today’s episode of Talent Management Truths, you’ll discover:
About Susan Salomone: Susan is the VP for Talent Stewardship at Amedisys. She has over 20 years of experience in learning and organizational development in the non-profit, academic, government, military, and corporate sectors. Susan earned her SHRM-SCP and recently earned her Associate Certified Coach credential from the International Coach Federation. She also has a Bachelor’s degree in International Relations from Georgetown University and a Master’s of Public Affairs from the University of Texas at Austin.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 09 Nov 2021 | Building Trust with Julie Farnsworth | 00:31:04 | |
“The trust piece comes when you’re able to say and say it comfortably, I don’t know the answer but I will find it out for you.” - Julie Farnsworth Ever feel like you simply don’t have time to dream up and implement a fully-realized program to support your employees? Maybe the solution is actually much simpler. Listen to this episode to explore how keeping it simple and informal can sometimes be the better approach. My guest is Julie Farnsworth, who is Vice President of Human Resources in a hospitality management company. Julie was key in helping her team and colleagues navigate the emotions of the pandemic in the hotel industry that was particularly hard hit. She approaches her work with great energy and dedication, and shares some helpful food for thought around how to build trust as an HR professional. In today’s episode of Talent Management Truths, you’ll discover:
About Julie Farnsworth: Julie is a passionate human resources professional with over 25 years of leadership experience in both the private and public sector. Her leadership style is collaborative, approachable & has often been described as both strategic and tactical. She prides herself on authenticity & agility, and is seen to be down to earth and “real”; someone who really can tap into the needs of the people side of the business while still demonstrating solid business acumen. She is currently the VP, Human Resources for a hospitality management company and holds a Master’s degree in Human Resources.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 17 Nov 2021 | What Martial Artists and Corporate Leaders Have In Common with Brian Cyr | 00:39:36 | |
“When you get right down to it, people are people.” - Brian Cyr
Are you and your organization currently spending energy thinking about the post-pandemic work environment? What does a hybrid workplace look like? How do we need to shift now that the status quo has been turned upside down? If so, you need to listen to this episode. My guest is Brian Cyr, a certified coach and coach educator and a long-time entrepreneur as the owner and teacher at a chain of karate schools. Brian brings a fresh and objective perspective to the broad topic of Talent Management. In today’s episode of Talent Management Truths, you’ll discover:
About Brian Cyr: As CEO and Founder of a professional Martial Arts Organization, Brian brings 30 years of experience in personal and team development. With over 10,000 students taught, and over 12 locations across North America, Brian has worked with individuals of all backgrounds and skill levels, coaching them towards a “target success mindset”. For over 10 years, Brian has taught for the Adler Professional school, and hones his skills to high achieving individuals and companies, working with groups, and one on one, through an Adlerian approach. Brian’s style of coaching mastery on the coaching faculty for the Adler Graduate Professional School., martial arts expertise, and entrepreneurial spirit has allowed him to work with leaders and teams from all industries. He provides an experience rich with content and creates the right amount of discomfort for growth to transpire. Links
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| 24 Nov 2021 | Creating a Purpose-Led Culture with Matt Price | 00:36:40 | |
“The approach that you take reflects the culture you have and the culture you aspire to have.” - Matt Price
What does it take to create the right environment where people can truly thrive at work? Could you use some inspiration about how to create trust in a post-pandemic, hybrid work environment? Then hit play on this episode right now! My guest is Matt Price who is VP of HR East Europe for Unilever, the home of Dove personal care products, Seventh Generation laundry products, Knorr soups and many other globally-recognized brands. Matt is responsible for HR in a very large, diverse and complex region, and brings clear-eyed thinking and a truly strategic perspective to his work and to this conversation. In this episode of Talent Management Truths, you’ll discover: 🍏 Why finding your purpose is a basic need 🍏 How important it is to never come short on the basics when serving your workforce 🍏 Key insights into the concept of responsible restructuring
About Matt Price: Matt is a business focused, collaborative and senior strategic HR leader & partner with national and global leadership experience across multiple industries in Fortune 500/FTSE 100 organizations. A trusted, energetic & approachable leader, high performing team builder and inspiring coach with a positive outlook and strong bias for action. Matt has lived and worked in Canada, the US and the UK in a variety of HR leadership roles over the last 20 years. Embracing hybrid working, Matt currently lives in Toronto, Canada and leads the HR function for Eastern Europe in Unilever consisting of over 20 countries and 4000 people. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 01 Dec 2021 | Creating Psychological Safety with Jennifer Hall | 00:37:30 | |
“You have to budget your time for the important things.” - Jennifer Hall
Our work lives are busy. Jammed with meetings and to-do lists, and it can seem like there’s simply no space to do anything particularly well. And what are the implications for our relationships at work when we are this busy? How can we build and sustain trust? I invite you to listen to this episode for insights that will get you thinking about your big rocks! My guest is Jennifer Hall who is Director of Human Resources for ACCES Employment, a charitable agency that assists job seekers from diverse backgrounds, who are facing barriers to employment, to integrate into the Canadian job market. In her role, Jennifer is responsible for the full gamut of HR services, including DEI, recruitment, succession planning and L&D. She believes that a healthy organization with effective and welcoming onboarding, strong L&D and engaging leadership has a tremendous impact on our lives at work. In this episode of Talent Management Truths, you’ll discover: 🍏 Why being “generous with your time” is essential 🍏 What creating psychological safety in an organization actually looks like in action 🍏 Ways to build trust with your internal customers so that you can build buy-in for the programs you know will work About Jennifer Hall: Jennifer brings 20 years’ experience in human resources and has a wide array of experience working in various industries and sectors, including employment services, financial services, event technology, consumer packaged goods, and both union/non-unionized, for-profit and non-profit sectors. She leads the HR function at ACCES Employment and is currently building out the learning and development strategy for the organization. Prior to that, she was in a scaling M&A environment in event technology and led the creation of all HR programs for newly merged companies. Jen has a full life to juggle with hybrid work, balancing family including kids at different ages and stages, and a cat and a dog joining her virtual calls from time to time. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 08 Dec 2021 | The 0% ROI Dilemma | 00:07:28 | |
“Companies must resist the temptation to roll out too many programs and models, or to add new ones to the mix before earlier ones are fully baked in and having an impact. Patience and persistence are key.” In today's short solo episode, I’m talking about a very real challenge that I call the 0% ROI dilemma. Companies are spending more on learning and programming for employees now after months working virtually and the threat of the “great resignation.” This investment is a welcome thing - as long as it’s truly an investment and not just unfocused spending of development dollars. In this episode of Talent Management Truths, you’ll discover: 🍏 The reason it’s essential to cultivate patience and persistence in any program rollout 🍏 5 practical ways to avoid the 0% ROI dilemma
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 15 Dec 2021 | Taking a Learner- Centric Approach with Adrian Martin | 00:31:58 | |
“It’s not all about the content they are getting...but the whole experience that they live throughout that process as well.” - Adrian Martin
It can be tough to be strategic when it comes to learning programs. Sometimes companies resort to flavour of the month, one-off programming that doesn’t really fit the organization’s true needs and values. So how do we do strategy better and work in a more learner-centric way? Listen to this episode for some thoughts around how a focus on the end result and the creative use of technology can assist the realization of a more strategic and learner-centric approach. My guest is Adrian Martin who is the Learning and Development Manager for IPEX Group of Companies, a leading company in thermoplastic piping systems. In his role, Adrian leads the development and implementation of development programs that support business performance. He has a particular interest in and skill at using technology to save time and streamline processes in his department so that there is more time to focus on strategy and good design. In this episode of Talent Management Truths, you’ll discover: 🍏 Things to consider when designing in a learner-centric way 🍏 The importance of stakeholder involvement when shifting from in-person to virtual learning 🍏 The connection between confidence and leveraging all the tools in your toolkit
About Adrian Martin: Adrian Martin is a dynamic, passionate, versatile, and tech-savvy Learning & Development professional. With years of experience in various roles held across multiple industries, such as Telecommunications, Manufacturing and Retirement Living, he has explored many methodologies and concepts. One of his strongest beliefs is that the connection built with learners, and the experience provided to them, are two of the most important aspects of their learning journey. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 22 Dec 2021 | Building Strategic Partnerships with Plezzie Ramirez | 00:33:20 | |
“Balance [responding to requests for advice] with creating space for others around me to share their insights and learnings.” - Plezzie Ramirez 🍏 Advice for building strategic partnerships as an HR professional 🍏 The importance of creating space as a leader 🍏 The benefits of assuming positive intent
About Plezzie Ramirez: Plezzie Ramirez is a balanced, influential and driven HR Leader with diverse global experience and is a proven developer of high performing teams. She is passionate about Talent management and has deep experience spanning all facets of Human Resource Management and strategic HR Leadership. She is currently the Director, HR at Conservation Halton. Prior to CH, she held leadership roles at Chartwell Retirement Residences, Walmart Canada and The Hospital for Sick Children.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 29 Dec 2021 | The Pandemic as a Catalyst for Leadership Growth with Glen Blair | 00:39:59 | |
“I have the confidence now...to be extremely immediate in my decision-making, as long as I map my decisions to our values.”- Glen Blair How has the pandemic affected you and your organization? Everyone has been touched in some way or another, and much of the impact has been negative. It’s also had an interesting flip side - a more positive impact, in many cases. Today’s guest credits the pandemic as a sort of catalyst that has elevated his skills and outlook in important ways. 🍏 How encountering resistance can lead to watershed moments 🍏 Which leadership skills grew the most as a result of Covid 🍏 The impact of empowerment on engagement About Glen Blair: Glen has been in the learning and development field for over 25 years across the telecommunications, public health sector, financial and retail industries. Glen is the thought leader for the learning design and operations functions at the Home Depot Canada, with a focus on the continuous evolution of people-centric, innovative technology solutions supporting over 30K associates nation-wide.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 05 Jan 2022 | Facilitating Process with Christina Cleveland | 00:36:41 | |
“You don’t need to have all the answers. You need to discover the information to help inform what the decision may be. “ 🍏 What are adaptive micro-learning experiences 🍏 The importance of user experience design in shaping content and delivery modalities 🍏 Why it’s important for talent leaders to not be afraid to paint a picture of risks or point out where things may not work About Christina Cleveland: Senior Director - Learning & Performance, Strategy & Innovation
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 12 Jan 2022 | A Transparent Approach to Getting Buy-in with Morgan Storie | 00:31:30 | |
“Culture does not happen overnight.” - Morgan Storie Have you ever wanted to make change happen faster? To create big, meaningful culture shifts sooner rather than later? This episode will serve as inspiration for patience on the journey and highlights the importance of a transparent, agile and culturally-appropriate approach to getting feedback and buy-in. 🍏 The importance of dynamic skills in today’s environment 🍏 What an enterprise leadership mindset looks like in action 🍏 The learning that is possible through global hands-on experience
About Morgan Storie: Morgan Storie is a seasoned, strategic Human Resources Executive who has spent the last 10+ years of her career working for IMAX Corporation where she has worked with their teams to grow and scale their business and International presence into more countries than Starbucks. She has led the HR business partner team through many organizational redesign and business transformation initiatives, including crisis management during the COVID pandemic. As the company pivots into a highly successful recovery, Morgan is taking on the Global Talent & Organizational Development function at IMAX.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 19 Jan 2022 | The Power of Community and Belonging | 00:16:24 | |
“When I choose to do the opposite of what I feel like doing - curling up in a lonely ball for instance - and just reach out a little to my brilliant network of friends and colleagues and clients and acquaintances, I start to come back to myself.” - Lisa Mitchell
As Covid and the headlines wear us down even further - it can be easy to retreat inside ourselves - to put a sort of isolation helmet on that muffles the world and people around us. This kind of retreating feels easy at the moment, and yet it’s damaging when sustained. SO much so that the UK government actually created a Minister for Loneliness post in 2018. So what is the antidote? The antidote is the deliberate creation of community and belonging vs. waiting for it to come to you. Tune in to this episode of Talent Management Truths for some inspiration and ideas on how, with a little intention, you can create the community and sense of belonging you deserve. “It takes collaboration across a community to develop better skills for better lives.” - Jose Angel Gurria In today’s episode of Talent Management Truths, you’ll discover: 🍏 The importance of being an initiator when feeling disconnected 🍏 The impact of community and belonging on our success 🍏 Insights about creating a deliberate social ecosystem of learning
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 26 Jan 2022 | On Being a Top Employer with Deborah Scott | 00:36:05 | |
“Trying to understand and learn from others is key to continual success.” -Deborah Scott
Ever wonder why certain companies get a spot on those “Top Employers” lists? Have a listen to this episode for some insider information on how to craft a compelling culture that employees want to be part of. My guest is Deborah Scott who is VP of HR and Facilities Operations at Panasonic Canada. Deborah is passionate about reviewing and refining Panasonic’s corporate culture and works to foster an environment where employees feel welcomed and respected. Under Deborah’s leadership, Panasonic Canada Inc. earned the honour of becoming one of the GTA’s Top Employers in 2020, 2021 and 2022! In this episode of Talent Management Truths, you’ll discover: 🍏 Key considerations for being an “top employer” 🍏 How HR and Facilities Operations are interrelated 🍏 Why you need to become a sponge for learning
About Deborah Scott: Deborah Scott brings 20+ years of talent management experience to her role as Vice-President, Human Resources and Facilities Operations at Panasonic Canada Inc. She was initially attracted to Panasonic because of the opportunity to take on a dynamic role in a multinational organization that invests in research and development to create the latest technologies, while simultaneously remaining a trusted and reliable household name. Prior to joining Panasonic, Deborah held key positions in HR for an integrated communications firm, a software solution company and for a large Canadian financial institution where she led a wide variety of leadership, customer service, diversity and technical training programs. Known for her professionalism, integrity, honesty and transparency, Deborah believes strong relationships and listening are cornerstones to success in HR. Her goal as Vice President is to continuously build trusted relationships with employees at every level across the organization. Links
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Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 02 Feb 2022 | Succession Planning Done Right with Melissa Law | 00:43:52 | |
When it comes to succession planning], one of the most important things is to learn to walk before you run.” -Melissa Law Succession planning is often a core responsibility for Talent Leaders. So much so, I decided to dedicate an entire episode to the topic. From ideas for how to do 9-box right, to whether it’s time to move on from the 9-box, we cover it here. This episode is your chance to hear two seasoned succession-planners discuss (very enthusiastically) what they’ve learned about succession planning and targeted talent development since first encountering it in the 90’s. My guest is Melissa Law who is a former Talent Management executive and current Leadership Coach and this is her second visit to the show! I received so much positive feedback about her episode that it was obvious I needed to have her back! If you haven’t already listened to her episode, I invite you to go back and check out Episode #1. Melissa is highly accomplished and articulate and I was so interested in our discussion, I forgot we were recording! In this episode of Talent Management Truths, you’ll discover: 🍏 How to move beyond the frustration of a “check the box” exercise 🍏 Several facets of agility to consider when assessing “potential” 🍏 Ideas for creating Acceleration Pools of talent
About Melissa Law: Melissa has 25 years of progressive leadership experience, spanning four industries. Melissa has had the opportunity to work with several large Canadian organizations including Walmart, and Aecon. She recently left her role of VP of Talent Management at Revera and is now the Founder of Sunrise Coaching. Melissa is an Associate Certified Coach and Certified Professional Co-Active Coach. She is also is a graduate of Queen’s MIR Program as well as an active alumnus of Trent University where she received her Bachelor of Administrative Studies. Links and Resources
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 09 Feb 2022 | The Importance of Agility with Krista Clark | 00:33:55 | |
“Make sure that whatever you create is scalable, whether up or down.” -Krista Clark Have you ever implemented a wonderful program that you worked incredibly hard on - and then were dismayed later on (after months? years?) when it became apparent that it was no longer making the grade? It’s easy to let things be as they are, and yet that’s how opportunities get missed. Listen to this episode for some common-sense inspiration on becoming more consistently agile and responsive to changing needs. My guest is Krista Clark who is Talent Leader at Liberty Utilities. Krista is responsible for anything talent - from succession planning to leadership development and has had a busy year rolling out some major talent programs. Previously, she built her deep knowledge of talent management across various industries ranging from tech to aviation to consulting to retail. She enjoys problem solving and figuring out how to support and equip the leaders in her organization. In this episode of Talent Management Truths, you’ll discover: 🍏 How to ensure leaders and employees are getting what they need in terms of learning - in a way that suits them and the environment in which they work 🍏 How to create a “buzz” gradually around the value of the Talent department and get buy-in 🍏 Why it’s critical to help employees take ownership of their own careers and learning
About Krista Clark: A creative problem solver when it comes to talent, Krista helps organizations create talent strategies and then identify, develop and promote people while keeping it simple. Having fallen into talent and L&D early in her career, she became passionate about helping leaders develop themselves, their teams and ultimately making their workplaces inclusive and productive where people can bring their best selves every day. Recently started in the utilities space, she is excited to see the possibilities in helping foster talent to help drive the future of Liberty. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 16 Feb 2022 | Getting Big Goals Back on Track with Lisa Mitchell | 00:12:37 | |
“Commit to dedicated check-ins with yourself, and treat them as though they are meetings with your biggest VIP client, that you’d never dream of cancelling.” -Lisa Mitchell Are you contemplating some big, scary goals at work or at home this year? Maybe you haven’t started them yet, or you have - and then got stuck and put them by the wayside. Well, if those goals are still important to you, you are in the right place. Last year, I managed to make some really big goals happen. First, my new (gorgeous) kitchen. Second, the launch of this podcast.
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 23 Feb 2022 | Behaving Inclusively with Cheryl Bardouille | 00:35:12 | |
“If I’m not visibly inclusive, I’m not inclusive.” -Cheryl Bardouille One of the most important focus areas for Talent Leaders is DEI - Diversity, Equity and Inclusion. In recent years, organizations have been investing more and more in supporting DEI and creating truly inclusive cultures. It’s a continuous journey of learning and growth for all, taking place against a backdrop of local and global events highlighting racial injustices and systemic inequality. My guest today has a gift for explaining how Talent Leaders can contribute and play a key role going forward - including where to start if your organization has not really yet begun. My guest is Cheryl Bardouille, a leader whose passion for developing people, making meaningful connections and creating inclusive spaces has driven her career journey in Talent Management. Cheryl’s professional career started in training and through a series of pivots, opportunities and accomplishments she has evolved into a trusted advisor and respected leader who builds motivated, engaged and inclusive teams, while helping other leaders and organizations to do the same. Cheryl is also a woman of colour, mother, daughter, lifelong athlete, community advocate, trained CTI coach, mentor and devoted friend. She is currently the leader of Talent and People Processes at Cadillac Fairview. In this episode of Talent Management Truths, you’ll discover: 🍏 How leaders who are already inclusive in heart and intent can do better 🍏 Key tips to help DEI leaders build relationships as trusted advisors 🍏 Where Talent Leaders can start - or continue - with their efforts to embed diversity, equity, inclusion and belonging into their organizations
About Cheryl Bardouille:
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 02 Mar 2022 | Empathetic Design with Allyson Whiteley | 00:38:31 | |
“As a Talent Management practitioner, we can get a bit tied up in what we see, and the latest buzzword or what we think we know from our seat of expertise. But the reality is, our experience is not the same as that of our many employees.” -Allyson Whiteley
As we head into the third year of the pandemic, the world is exhausted and there has been a massive disruption to our lives. Life and work now intersect much differently, and Talent Leaders and their teams have a tremendous opportunity to help organizations navigate both the challenges and the opportunities in this new environment. According to my guest, Talent Management teams are NECESSARY. And I couldn’t agree more! My guest is Allyson Whiteley. Alllyson is Sr Vice President of Human Resources, Global Talent Management at Franklin Templeton and lives in St. Petersburg, Florida. In this role, she partners directly with executives on key talent opportunities and since 2018, Allyson has overseen Organizational Development, Learning and Talent Acquisition globally. She and her team help shape who the company is through their role as “cultural architects.” In her long career at Franklin, Allyson was also an HR Business Partner for various lines of business at the executive level, and she is known for her relationship building skills. In this episode of Talent Management Truths, you’ll discover: 🍏 The transformational promise of “empathetic design” for centres of expertise 🍏 Ideas for how Talent leaders can help their teams unlock creativity 🍏 The mindset that is important when leading a Centre of Excellence vs being a client-facing HR business partner About Allyson Whiteley Allyson Whiteley is a Sr Vice President of Human Resources, Global Talent Management at Franklin Templeton. In this role, she partners directly with executives on key talent opportunities. Since 2016, Allyson has overseen Organizational Development, Learning and Talent Acquisition. Links
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| 09 Mar 2022 | Looking beyond Employee Engagement Scores with Tara Lockyer | 00:37:26 | |
“Engagement in and of itself isn’t good enough. Are we focused on the right things, and are we organized around what matters?” -Tara Lockyer
Employee Engagement is a key indicator of success for most organizations and is a critical component for retention in a hot labour market. And yet, what if you have ultra-high engagement scores that don’t correlate to customer satisfaction and the bottom line? Listen to this episode to explore what else we need to consider when it comes to creating a great place to work. My guest is Tara Lockyer who is the Chief People Officer at ATB Financial, a large banking company servicing the Province of Alberta. In her role, Tara is responsible for all People programs including Compensation, Talent, Leadership Development, Shared Services Operations and HR Business Partnering. She has deep, global experience in the Talent Management area, and brings great wisdom to our conversation. In this episode of Talent Management Truths, you’ll discover: 🍏 Why you need to look beyond those employee engagement scores 🍏 Insights about the “next normal” and the hybrid workplace 🍏 The importance of reflection as a career practice About Tara Lockyer As the Chief People Officer, Tara oversees ATB’s human resources and team member programs, change management, and internal communications. With a significant tenure in the banking and insurance industries, Tara brings a wealth of leadership experience in human resources and talent development to the People & Culture team at ATB. Before ATB, Tara was the Global Head of Leadership & Organizational Effectiveness for Manulife where she developed and oversaw initiatives such as global HR practices, learning, culture, change management and employee experience. Prior to Manulife, she was the Head of Enterprise Business Engagement and Implementation for Global HR at CIBC. Working alongside senior HR leaders and business executives, she helped design and implement integrated global solutions in the areas of risk mitigation, onboarding, and leadership and management development. She also provided specialized support in the creation of change management and development strategies for complex business transformation initiatives in the divisions of investment banking, technology and risk management. An adventurer at heart, Tara’s career has taken her from eastern Canada to Asia, and now brings her back to Alberta. Tara is excited about the journey ATB is on and where it’s going. She believes People & Culture will play a big role in that journey. Tara holds a B.A. in business communications from the University of Windsor, a diploma in Adult Education from St. Francis Xav
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| 16 Mar 2022 | The #1 Challenge for Talent Leaders with Lisa Mitchell | 00:17:37 | |
“When you want to make TRANSFORMATION happen - your own, or your organizational culture’s, you can’t simply WING it!” - Lisa Mitchell Are you struggling to schedule and spend ENOUGH deliberate time on strategy, innovation, creativity - the long-term big stuff that truly matters? Organizations move fast. That’s the reality. It can be so easy to get swept up in the VORTEX, the place where less than 20% of your time is spent in an INTENTIONAL WAY. The vortex is the place where you have no time to maximize your potential or your organization’s. You are too busy just keeping up with the swirl. Tune in to this episode of Talent Management Truths to learn about my Talent Leader’s Growth Continuum and how you can use it to diagnose where you are, and figure out your next steps to accelerate your potential AND your intentionality. In today’s episode of Talent Management Truths, you’ll discover:
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 23 Mar 2022 | A Culture of Investing in Yourself with Gillian Kufsky | 00:37:51 | |
“If you made widgets, then you would take the time to upgrade your machines…so that the widgets they produce become better and better. But we don’t have machines. We have people.” - Gillian Kufsky How can we truly support high-potential talent in organizations? What do they struggle with most and what can we do about it? Tune into this episode to learn about the people-centered program design in place for high potential groups at Sun Life Canada. Even if you are from a smaller organization that is not as far along on the Talent Management maturity continuum, you will hear some valuable tips that are realistic for where you are. My guest is Gillian Kufsky, ACC who is the Director of Talent Programs for Sun Life Canada. Gillian supports high-potential talent through transformational programs offered to new graduates and experienced professionals within the organization. She is also a certified coach and brings this skillset to her work every day. In this episode of Talent Management Truths, you’ll discover: 🍏 What 30% of identified high-potential employees never quite wrap their heads around 🍏 Insights about the mindset shift from early-career to later on 🍏 A powerful question to ask when you have few resources and aren’t sure where to start About Gillian Kufsky: Gillian Kufsky, ACC is the Director of Talent Programs for Sun Life Canada. In this role, Gillian focuses on helping high-potential talent grow and thrive at Sun Life through programs for experienced professionals and new grads. Together with her team, Gillian also runs Sun Life’s recognition programs with the aim to foster a culture of recognition and gratitude across the organization. A communications professional by training and a strategist at heart, Gillian brings these two elements to her work on the Talent portfolio. Gillian is also an ICF certified coach and mother to two young children. Links
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| 30 Mar 2022 | Understanding your Customer with Shelagh Ell | 00:37:55 | |
“We can help people through this journey…of uncertainty and negativity.” - Shelagh Ell In programs that teach Adult Education and Workplace Learning, the first module is typically Needs Assessment - for good reason! Needs assessment is a skillset that goes beyond interviews and checklists - it requires a healthy dose of EQ and an ability to speak your customer's language (and not throw them off with yours). Listen to this episode for the story of how my guest has learned over time to build trust with her internal customers and to truly recognize what makes each of them unique. My guest is Shelagh Ell who is the Director of Talent Management at ATCO in Alberta Canada. Shelagh and her team are responsible for creating Talent programs that work across a very diverse set of business lines across many countries covering functions such as electricity and gas, and regulatory, among others. The complexity is high and the opportunity to make a difference is huge. In this episode of Talent Management Truths, you’ll discover: 🍏 What “Chain Your Brain In” means 🍏 How needs assessment is a transferable skill set 🍏 The connection between customer service and talent management
About Shelagh Ell: Shelagh Ell is an experienced Talent Management and Learning & Development practitioner. Driven by innovation, she takes pride in creating HR strategies, programs, and initiatives that support corporate culture and make the organization an employer of choice. Shelagh had an unconventional start to her career as a senior leader in Talent Management, originally training and working as a financial advisor. As Director, Talent Practices, her goals include cultivating a growth mindset, developing future ready leaders, increasing well-being, and promoting a diverse workforce. In addition to her primary functions, Shelagh has been recognized by Canada’s Safest Employers for best wellness and psychological safety program. Links
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| 06 Apr 2022 | Evolving Your Career and Impact with Heidi Hauver | 00:41:35 | |
“What does this person bring or add to our company?” - Heidi Hauver Traditionally, companies talk about cultural fit, and may look for linear, progressive career paths. Today’s interview suggests we turn those traditions on their head and look at what people (including ourselves) can ADD to a particular context, vs. how they fit. We also discuss what moving from transactional to transformational looks like in action. My guest is Heidi Hauver who is currently the VP People Experience at Shinydocs, a technology scale up rethinking the way you find, understand, and action your data. Fairly new to her role, she is embracing the question “where do we want to evolve to?” She has won many awards and is an active volunteer in her community. In this episode of Talent Management Truths, you’ll discover: 🍏 A reframe for “problems” 🍏 Career advice for new and mid-career HR professionals 🍏 Key insights for analyzing employee retention issues About Heidi Hauver: Heidi partners with innovative companies to provide executive leadership in Human Resources. She has twenty years of experience focusing on transformational HR and since 2007 has founded an HR practice and built three HR departments from the ground up. Heidi’s energetic leadership and constant innovation have earned her several awards including the 2020 Algonquin College Alumni of Distinction Award (Business), the inaugural 2018 Leadership Agency Award for Woman of Distinction, a 2017 Top 25 HR Professional, and a 2012 Ottawa Business Journal/Ottawa Chamber of Commerce Forty Under 40 Award. A dedicated volunteer and advocate, Heidi gives her time, expertise and mentorship to support a variety of organizations including Algonquin College, Women in Communications & Technology and the Children’s Hospital of Eastern Ontario (CHEO). Links
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| 13 Apr 2022 | Putting Fit First with Jan van der Hoop | 00:37:14 | |
“Fit is not static.” - Jan van der Hoop
Talent Acquisition is a critical part of a company’s ability to function effectively. The idea of screening or interviewing for job and company fit is not new - we can all agree this is an important factor in the whole process. But where does it belong in the process itself? In this episode, your ideas about where this factor should fit into the process may be challenged - in a good way. My guest is Jan van der Hoop, President of Fit First Technologies. Jan is passionate about helping businesses find the right people in the most efficient way. Fit First offers a suite of technology services ranging from applicant screening to reference checking to career matching. In this episode of Talent Management Truths, you’ll discover: 🍏 How someone’s “fit” in a role is not a static thing - and the impact of a person’s leader on fit. 🍏 Why starting your search using resume data may be misguided. 🍏 The concept of hiring people who are “engageable”. About Jan van der Hoop: Jan is president and co-founder of Fit First Technologies, a company that is revolutionizing the process of matching talent with opportunity. His views have been featured in media across the country including the National Post, the Globe and Mail, CTV News and various small business publications. Jan began his corporate career in Operations and ‘accidentally’ found himself in a string of senior HR roles at Hilton International Hotels, PepsiCo and Office Depot. He left Corporate after 15 years to build a leadership development and coaching organization that worked with companies to build their organizational capacity, grow their people and improve their financial results. Links
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| 20 Apr 2022 | A Systems Approach to DEI with Carrie Burd | 00:39:30 | |
“DEI work is deep work. You can’t create systemic change unless people have adequate time for self-reflection and self-awareness and behavioural change.” - Carrie Burd DEI training is more and more commonly available, and this is a good thing! It can, however, be daunting in terms of figuring out what credential to pursue as a Talent Leader, and how to go beyond one-off DEI training sessions and into systemic change that is observable and palpable. What are some ways you can build strong DEI practices into the various systems that make up the employee experience in your organization? Listen to this episode for some practical ideas and examples. My guest is Carrie Burd, a seasoned Talent Leader who is now heading her own consulting agency where she has a particular focus on DEI and workplace wellness. Carrie is highly committed to learning and models the way for her clients. In this episode of Talent Management Truths, you’ll discover: 🍏 The definition of a Comprehensivist 🍏 Insights into some helpful credentials in the DEI space 🍏 Practical ways to become more effective at embedding DEI in your organization About Carrie Burd: Carrie Burd is the Founder & Principal of a virtual-first consulting and coaching firm specializing in strategic HR, diversity, equity, inclusion, and workplace wellness. She brings extensive experience advising executives, coaching leaders, mentoring talent, and partnering across functional lines and in multiple sectors to design and deliver strategies, policies, programs and training that help drive results, improve the employee experience, and build healthy workplace cultures. Carrie is a Certified Diversity Professional, Certified Diversity Recruiter, Certified Workplace Wellness Coach and regulated HR professional affiliated with Niagara Institute, Interpersonal Wellness Systems Inc., and Diversity Think Tank. Links
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| 27 Apr 2022 | Listening to Employees with Jenny do Forno | 00:40:30 | |
“Find ways for people to participate.” - Jenny do Forno
My guest is Jenny do Forno who is the Talent Director at OMERS Ventures where she is part of the Operations team supporting 55 different start-up companies. She also helps the Investment Deal teams evaluate new ventures. Her day is highly variable and all about context-switching - she might be advising one founder on an organizational redesign at 11am and then providing vendor recommendations to a newly-minted HR consultant at 2pm. In this episode of Talent Management Truths, you’ll discover: 🍏 The different between supporting a larger, mature organization and a startup venture firm 🍏 A simple principle for ensuring that the Great Resignation doesn’t impact you as much 🍏 An alternative to “best” practices About Jenny do Forno: In her role as Talent Director and a member of the Operations team, Jenny works closely with the senior leadership and operations teams of our portfolio companies to drive the talent and people strategies that support scale and growth. Jenny joined the OMERS Ventures team in 2019. Jenny brings over 20 years of experience creating talent strategies and programs that build award-winning cultures. The breadth of her experience covers both large enterprise organizations and startups – supporting throughout multiple funding rounds, debt financings, mergers and acquisitions, and beyond. Prior to joining OMERS Ventures, Jenny worked in several HR leadership roles at top executive search firms, as well as companies such as Moneris Solutions and Info-Tech Research Group. Most recently, Jenny spent the last several years as part of the founding team at Canadian fintech startup Nest Wealth. Jenny lives in Toronto and holds a degree in political studies from Queen’s University. Links
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| 04 May 2022 | Asking the Right Questions with Luc Beaudry | 00:40:55 | |
“This is where the ball is. This is where I’m going to spend some time.” - Luc Beaudry Asking the right questions is an art form. Sometimes these questions can create discomfort so it’s important to be intentional about how you create psychological safety in your approach to allow for the right questions to surface. Good question-asking ensures that you are gathering perspectives and getting the whole picture, not only part. Listen to this episode for some examples of how to do this effectively. My guest is Luc Beaudry who is a Leadership Development Consultant at Canadian Blood Services. Luc is a senior talent practitioner with great depth of experience in leading teams and creating compelling content. In this episode of Talent Management Truths, you’ll discover: 🍏 How the power of questions helped my guest actually change the course of his career 🍏 The importance of checking for alignment at a meeting where you feel something might be missing 🍏 How to meet people where they are so that you get to the right destination About Luc Beaudry: Luc found his path into the talent management space by way of training facilitation. In the 17 years since then, he has managed employee engagement surveys, led the client solutions team for a national training organization, and designed and delivered a range of high-impact development programs for thousands of leaders and individual contributors across a variety of industries. He recently joined Canadian Blood Services as a Leadership Development Consultant. Luc favours a consultative and facilitative approach for creating engagement and buy-in. He gets excited when creating moments of awareness and discovery and loves to use collaboration to get at root issues and underlying motivators. Links
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| 11 May 2022 | How to Get Unstuck | 00:10:52 | |
“While you may KNOW that different choices are in order, it's another thing altogether to actually follow through.” - Lisa Mitchell
Tune in to this episode of Talent Management Truths for insights on my 3 C’s process and how it helps get people UNstuck and creates forward momentum. In today’s episode of Talent Management Truths, you’ll discover: 🍏 The 3 C’s of getting unstuck 🍏 What’s at stake when you stay stuck 🍏 Why it’s ESSENTIAL that organizations invest in and support their Talent Leaders
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| 18 May 2022 | Connecting DEI and Corporate Social Responsibility with Rachel Baptiste | 00:28:35 | |
“From a leadership standpoint, [the DEI journey] takes humility, it takes curiosity, it takes grit, it takes boldness, and it takes stamina.” -Rachel Baptiste
If you’ve been feeling a bit at sea about how to begin - or go deeper with - your organization’s DEI efforts, this is a must-listen episode. You’ll hear insights about working with leaders and CEOs who have good intentions yet need practical ways to help their organizations move beyond performative activity and into meaningful transformation. My guest is Rachel Baptiste who is the Founder of Lumen Consulting Group where she is an Inclusion and Culture Advisor to her clients. In addition to her passion and expertise in the area of DEI, Rachel has a background in Corporate Social Responsibility and has a unique ability to help organizations connect the dots between these two important areas of organizational culture. In this episode of Talent Management Truths, you’ll discover: 🍏 The connection between DEI (Diversity, Equity and Inclusion) and CSR (Corporate Social Responsibility) 🍏 The most common mistake organizations make when it comes to their DEI efforts 🍏 Rachel’s top resources and advice for making impactful change in the area of DEI About Rachel Baptiste: Rachel Baptiste, PCC is CEO of Lumen Consulting Group Inc., a management consulting firm. Rachel partners with Boards, Corporate, and Non-profit organizations across varying industries to bring about transformational change in the areas of Equity, Diversity, & Inclusion, Talent Management, and Leadership Development. Rachel has 20+ years of experience in progressive leadership roles with Fortune 100 companies. Her most recent executive role was VP, Organizational Development & Corporate Social Responsibility. She is also an Executive Coach certified through the International Coach Federation. Rachel views an organization as a human centered system strengthened by the differences of its people. Valuing and leveraging those differences enables the organization to thrive through its people and achieve meaningful and sustainable business results. Links
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| 25 May 2022 | Employee-led Development with Pete Needham | 00:36:53 | |
“The individual employee must drive the individual career path…they are in the car as the driver and we will help navigate.” - Pete Needham Are you intrigued by the idea of employee-led development? Of truly partnering with employees related to their performance and development? Then you are in for a treat with this episode. Learn the role of empathy and design thinking in creating talent systems that put employees in the driver’s seat of their own careers and performance. My guest is Pete Needham who is VP of People and Culture at Next Dimension, an IT managed services provider. In his role, Pete is deeply involved in all aspects of talent development. After many years in a very large company, he is enjoying his time in a smaller organization where he has embedded some truly innovative approaches to employee experience. In this episode of Talent Management Truths, you’ll discover: 🍏 The concept of partnership in monthly development plans vs. hierarchical annual appraisals 🍏 The difference between career ladders and “desired experiences” 🍏 Insights into using design thinking and how it can lead to innovative approaches to employee recognition and elevated performance About Pete Needham: Pete Needham is Vice President, People & Culture at Next Dimension, an IT managed services provider with clients across North America. The company’s head office is in Windsor, Ontario. Pete has a background in Finance, Strategy and Human Resources. He is a passionate believer in “people first” and looks to optimize Employee Experience using Design Thinking methodology. Pete’s early career was spent in Unilever in both the UK and Canada. More recently he has worked specifically in the IT industry. Links
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| 01 Jun 2022 | Onboarding Yourself and Others with Melissa Law | 00:34:58 | |
“Leave any judgments and any assumptions or jumping to conclusions at the door.” - Melissa Law All of us share the experience of being new into a role or organization - at least once! It can be uncomfortable AND exciting. And yet it can be easy to forget that mix of emotion when it comes to designing or sustaining onboarding programs and processes for other people. There are important learnings you can extrapolate when considering how to create or improve support systems for new leaders and employees in your organization. In today’s episode, we discuss my guest’s recent experience of being the new person around town for the first time in awhile, and break down the do’s and don’ts when starting in a new role and company. My guest is Melissa Law, who is the VP of Culture, Talent and Organizational Development at Liberty Utilities and is also a certified coach. This is Melissa’s third visit to the show! I keep inviting her because she is incredibly articulate and smart and brings so much wisdom. Our conversations simply flow! I invite you to go back to Episode #1 on Creating Buy-in and Episode #18 on Succession Planning for more great content with Melissa. In this episode of Talent Management Truths, you’ll discover: 🍏 The role of curiosity mode when new in an organization 🍏 Great questions to ask when you are onboarding in a new role 🍏 How to avoid making people in your new organization feel defensive or threatened 🍏 Mistakes to avoid when you start in a new organization About Melissa Law: Melissa has 25 years of progressive leadership experience, spanning four industries. Melissa has had the opportunity to work with several large Canadian organizations including Walmart, and Aecon. Previously the VP of Talent Management at Revera and the Founder of Sunrise Coaching, she has recently accepted an exciting new role heading up Talent at Liberty Utilities.. Melissa is an Associate Certified Coach and Certified Professional Co-Active Coach. She is also a graduate of Queen’s MIR Program as well as an active alumnus of Trent University where she received her Bachelor of Administrative Studies. Links
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| 08 Jun 2022 | You Are Creative with Lisa Mitchell | 00:11:17 | |
“HOW are you creative?” - Lisa Mitchell
What does creativity mean to you? Creativity is the theme of the month in my mastermind program for Talent Leaders, The Talent Trust - and so I’ve been thinking a lot about creativity and how this quality is often misunderstood. For many of us, we think that if we do not know how to draw or paint, that we somehow lack creativity. What if we accepted that we are all creative in our own way and actually leveraged that creativity more often in the workplace? What might be possible? In this episode of Talent Management Truths, you’ll discover: 🍏 The benefits of being creative at work 🍏 A new definition of insanity (thanks for the jump off point, Einstein!) 🍏 My 3 steps for becoming more creative
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 15 Jun 2022 | User Experience 101 with Paul Eisen | 00:37:01 | |
“What’s the point?” - Paul Eisen
What’s an example of an online system, process or tool you’ve used that has caused you frustration? Perhaps it was a bank machine, or an online purchase website, or a work process with a million hand-offs and approvals. Chances are, my guest did not work on the User Experience (UX) design aspect of those projects! My guest is Paul Eisen, a User Experience expert and consultant. He holds a Doctorate degree in Human Factors and many years of broad practitioner experience. After honing his skills in various companies including IBM, CIBC and one of the Big 4 Consulting firms, Paul now consults with various clients to help them transform their customer and user experiences. In this episode of Talent Management Truths, you’ll discover: 🍏 What the learning and development world can learn from UX principles 🍏 A fresh take on how training should support performance vs. compensate for a poor process or tool design 🍏 The power of the question “What’s the point?” About Paul Eisen, PhD, P.Eng.: Paul has spent his career defining strategies, executing research, and designing business solutions to deliver effective user experiences across a variety of industries. As Principal of Eisen UX, a user-experience consultancy, Paul helps his clients transform their customer- and user-experience capabilities and guides the creation of innovative and powerful experiences across customer and employee touchpoints. Paul also teaches human factors at the University of Toronto and serves as a forensics human factors expert. Links
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| 22 Jun 2022 | Culture-building with Keira Torkko | 00:34:21 | |
“Culture is the accumulation of smaller moments.” - Keira Torkko
What IS organizational culture? What are all the components and how do you create the culture you want? These are complex questions - and yet they are critical to the work of Talent Leaders. Listen to this episode for insights on building and sustaining culture. My guest is Keira Torkko who is Chief People Officer at Assent in Ottawa, Ontario, Canada. Keira has an intriguing background in that she did not spend the majority of her career in HR. She holds a B. Comm and is a CGA, and has led Employee Experience and People for the last 4 years. In this episode of Talent Management Truths, you’ll discover: 🍏 Inspiration for a “Postcards with a Purpose” program 🍏 The importance of doing as much as possible BEFORE a new employee actually starts on day one 🍏 Why coaching is an essential leadership skill
About Keira Torkko: Keira’s commitment to promoting a dynamic team spirit and culture of high performance helps ensure Assent attracts and retains champions. She has led teams in a variety of sectors for more than 20 years and has held a variety of leadership roles at the National Research Council, the Coaching Association of Canada, and TD Bank. Keira sits on the boards of the University of Ottawa Heart Institute and the Ottawa Heart Institute Research Corporation, and is actively involved in a variety of community sports organizations. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
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| 29 Jun 2022 | Connecting CX and EX in Real Time with Sherri Evans | 00:28:52 | |
“The vision to bring HR and Marketing together is a good one because it allows us to leverage our strengths.”
How do you help employees understand your brand promise - and align their performance and engagement to it? Sometimes, organizational silos can make alignment difficult. In this episode, we get a peek behind the curtains at an organization that chose to align 3 essential and typically distinct functions together: HR and EX (Employee Experience), Client Experience (CX) and Marketing. My guest is Sherri Evans who is SVP of People and Client Experience at Aviso Wealth. In her role for 2 years following a merger of 3 companies into one, Sherri and her team are working hard to ensure it is clear for everyone how employee experience is clearly connected to customer experience. In this episode of Talent Management Truths, you’ll discover: 🍏 The connection between CX and EX and how Marketing fits in 🍏 Tactics to retain talent and address the top 3 reasons people may leave 🍏 Insights about how to leverage Career Paths
About Sherri Evans: Sherri is the SVP, Head of People & Client Experience at Aviso Wealth where her focus is on providing employees, partners, advisors, and clients with an exceptional experience that is a source of competitive advantage. Her strategic oversight of human resources, marketing and client experience facilitates cultural alignment, internal and external brand-building, and effective communication across Aviso Wealth and with external audiences. Sherri is a member of Aviso Wealth’s Executive Committee. Previously, Sherri served as VP People & Strategy at NEI Investments, which was nationally recognized as a “Great Place to Work” (Top 50 Employer) two years in a row. Her prior experience includes progressively senior roles with a major Canadian retailer and with leading technology and financial services firms. Sherri holds an MBA from the Ivey School of Business at the University of Western Ontario, and a Diploma in HR Management from George Brown College. She is a board member of Gambling Research Exchange Ontario and is a past member of the Great Place to Work Executive Forum Steering Committee. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 06 Jul 2022 | DEI Stories with Naomi Mercer | 00:40:08 | |
“Inclusion first.” - Naomi Mercer
What do DEI efforts in the Military and in the American Banking world have in common? They have both benefited from the expertise and support of today’s guest! Listen to this episode for her fascinating career story, insightful examples of inclusion and compelling stories of how she has helped many teams embrace DEI with head AND heart. My guest is Naomi Mercer who is SVP of Diversity, Equity and Inclusion for the American Bankers Association. In this role, Naomi supports member banks with their DEI efforts and programs. Previous to her current role, Naomi spent 25 years in the US Military in varying capacities including HR Officer to large units and working at the Pentagon, to being deployed in Iraq and teaching at Westpoint. In this episode of Talent Management Truths, you’ll discover: 🍏 Examples of how the US Military has worked to make key shifts around religious accommodation requests 🍏 Why you must start with Inclusion in your DEI efforts 🍏 Ways to create opportunity and safety for DEI conversations that lead to real change About Naomi Mercer: Naomi Mercer is Senior Vice President, Diversity, Equity, & Inclusion for the American Bankers Association. She provides guidance and thought leadership, develops resources and tools, and helps banks with their diversity, equity, and inclusion programs. Naomi came to the ABA after she transitioned from a military career where she served in the Pentagon running the Army’s gender integration and religious accommodation programs. Her educational background includes a doctorate in Literary Studies with a minor in Gender and Women’s Studies from the University of Wisconsin-Madison and an Executive Certificate in Diversity, Equity and Inclusion from Georgetown University’s Institute for Transformational Leadership. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 13 Jul 2022 | Behind the Scenes at Green Apple Consulting | 00:21:46 | |
“When I support Talent Leaders, they in turn are better positioned to support the thousands of people relying on them for essential programs and tools.” - Lisa Mitchell Today I’m taking you behind the scenes here at Green Apple Consulting - a bit of a sneak peek into our world and the work that we do. I’m going to answer questions that people ask me when I’m first getting to know them :) In this episode of Talent Management Truths, you’ll discover: 🍏 Why I became a consultant and business owner 🍏 Insight into who I really am - (Hint: CEO of Green Apple Consulting comes second) 🍏 Why I focus on Talent Management Leaders specifically 🍏 How I design my days and weeks and who supports me
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 20 Jul 2022 | Balancing Process and Tech with a Personal Touch with Christopher Garnett | 00:35:44 | |
“Evaluate what things technology can be used to enhance, and what are those things where we still need a personalized touch.”
The health care sector is complex. It’s especially so during a global pandemic! How do you deal with the annual, repetitive mandatory trainings - on top of development programs? How can you better leverage technology - without losing the personal touch? We cover a lot of ground in this interview - and even if you’re not in healthcare, you will find lots of important food for thought! My guest is Christopher Garnett who is the CHRO at Cornwall Community Hospital in Southern Ontario. Christopher is a lifelong learner with a passion for process. He sees himself as an operational HR professional and leverages scorecards and embraces technology to provide excellent HR support. In this episode of Talent Management Truths, you’ll discover: 🍏 Best practices for dealing with mandatory/regulatory trainings 🍏 Efficiencies to consider for your Talent Acquisition process 🍏 Insight into the concept of Mental Health First Aid training About Christopher Garnett: Christopher has 20+ years of HR and operations management experience in private healthcare, public healthcare and public education. He holds the CHRL, MBA, LSSBB, and PMP designations. Currently, Christopher is VP of HR /CHRO for Cornwall Community Hospital – a community hospital with 1,300 employees. He is a father of two who loves camping, swimming and teaching. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 27 Jul 2022 | Living in the Grey with Helen Ashton | 00:34:46 | |
- Helen Ashton My guest is Helen Ashton, who is VP People and Culture at Grand and Toy. Helen holds a Masters in Industrial Relations and HR and previously oversaw HR at Campbell Soup Company and Colgate-Palmolive. She started out in the military and owned martial arts schools at one point. We bonded over the fact that both she and my teen son are Tae Kwon Do Black Belts. Helen thrives in HR because she truly values the impact that HR can have on people’s lives, both professionally and personally. In this episode of Talent Management Truths, you’ll discover: 🍏 What learning Helen has brought with her from the military into her HR career 🍏 How to avoid rollouts that feel like you need to do a big, heavy sales job 🍏 Insights into being flexible and “living in the grey” About Helen Ashton: Helen is responsible for developing and executing the people strategy that aligns with the values and strategic priorities of the organization. She is passionate about creating a culture of belonging, two-way communication, and she is focused on talent development and ESG initiatives. Helen joined the Grand & Toy family in April 2022 and brings 20 years of progressive experience in the Human Resources function. Her experiences spans a number of industries including automotive, MRO and Consumer Packaged Goods industries. Helen’s career also comprises military service, small business ownership and teaching at the college level. Helen holds a Bachelor of Arts degree in Information Technology and Economics from York University and Master’s degree in Industrial Relations and Human Resources from University of Toronto. She is a Governing Body member of the Toronto chapter of Evanta CHRO community and a proud mentor with Toronto chapter of the Network of Executive Women. Helen’s personal passions outside of the office include humanitarian work, yoga, martial arts and travelling. She lives in Richmond Hill Ontario with her husband Michael and their son Zachary. Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 03 Aug 2022 | Discovering Values with Lynn Ardizzi | 00:32:07 | |
“People understand [values] when info is transparent and shared.” - Lynn Ardizzi
At the end of the day, when it comes to where you work, do the values really resonate for you? This is a question that today’s guest asks regularly - of herself at work and of her adult kids. Many organizations have a list of values on the wall in various conference rooms - but are they truly living into those values? Listen into this discussion where we explore what this can actually look like in action. My guest is Lynn Ardizzi. Lynn is VP of People and Equity and CHRO at Centennial College. She previously worked in a senior leadership capacity in the health sector, transportation and insurance. Lynn has extensive experience in developing and implementing talent strategies that focus on creating an inclusive workplace. Lynn is a key driver of people's engagement at the College, advising the President directly on “all things people.” Together with her Masters’ degree in Education and extensive background in both public and private sectors, Lynn is highly relational and very experienced in building effective partnerships. In this episode of Talent Management Truths, you’ll discover: 🍏 Insights into what it’s like to work in Talent in both the Public and Private sectors 🍏 How companies can show respect and that they value employees in different ways even when budgets are tight 🍏 The concept of organizational “values discovery” and “living artifacts” Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 10 Aug 2022 | Reflecting on Reflection with Lisa Mitchell | 00:09:06 | |
“Reflection is the path to a calm and intentional state.” - Lisa Mitchell
Today I’m musing about the role of reflection in combating overwhelm and moving us forward. In this episode of Talent Management Truths, you’ll discover: 🍏 What accelerant and glue have in common :) 🍏 The only thing you need to do when you think you have no time to stop and reflect 🍏 Ideas for moving beyond the “dear diary” style of writing
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 17 Aug 2022 | Choosing Your Words with Lewis Eisen | 00:39:27 | |
“Policies have a tone of voice.” - Lewis Eisen
Policies have a tone of voice. Getting that tone right is key in influencing people to actually follow the policies. Unfortunately, the tone of written policies in many organizations has not kept up with the shift in how leaders actually speak with their employees in modern times (ie., respectfully). Most of us were brought up to think that rules must be bossy in order to work. Listen to this episode as we explore some fascinating tips for good policy-writing AND the connection between policy-writing and Talent/HR. My guest is Lewis Eisen. Lewis is the author of the international bestseller How to Write Rules that People Want to Follow: A Guide to Drafting Respectful Policies and Directives, 3d Edition. His approach to drafting policy has been adopted by groups at organizations across the US, Canada, and Europe. Over his lengthy career he has been a practicing lawyer, a technology consultant, and a policy writer in the federal government. He has been providing professional training seminars and workshops for 40 years, and is currently a member of the Faculty of the Professional Education Group based out of Minnesota. In this episode of Talent Management Truths, you’ll discover: 🍏 Illustrative examples of how to rephrase bossy policy language in a way that treats people respectfully 🍏 Why assuming positive intent is an essential underpinning when articulating rules and policies 🍏 The power of “we” in stating behavioual expectations Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 24 Aug 2022 | An EVP that Owns the Human Side with Keri Fraser | 00:36:46 | |
“[In creating our EVP]...there was a real opportunity for us to own the human side.” - Keri Fraser
It seems like so many Talent Leaders I work with right now are charged with leading the creation of their organization’s Employee Value Proposition (EVP) and employer branding. The EVP is often a major undertaking, even in smaller organizations. So - how do you start? How do you roll it out? Tune in to this episode for some really helpful examples to help spark your thinking. My guest is Keri Fraser. Keri is the Chief People Officer at Westland Insurance. An inclusive, collaborative leader with over 20 years of experience, Keri develops programs that empower professionals to think differently to deliver exceptional results. Keri joined Westland in 2019 where she is responsible for developing people strategies aligned to future growth and expansion plans. Prior to that she was with Colliers International for 10+ years where she held progressively senior roles before being appointed to Vice President, North America. Keri is a Certified Professional in Human Resources (CPHR), holds a certificate in Diversity and Inclusion from E-Cornell and is currently enrolled in the Anti-Racism Program at the University of British Columbia. In this episode of Talent Management Truths, you’ll discover: 🍏 The importance of not having to mute who you are at work 🍏 Examples of how to begin and roll out an EVP (Employee Value Proposition) initiative 🍏 A sneak peek at the Insurance industry and the fact that “it IS interesting!” :) Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||
| 31 Aug 2022 | Memorable and Meaningful Employee Experience with Kristy Jones | 00:32:19 | |
“The employee voice is instrumental in how you shape your programs.” - Kristy Jones
So what makes an employee’s experience memorable and meaningful? A sense of belonging is at the heart of it. In this discussion, my guest walks us through the 5 components of the Belonging Model that they leverage in her organization. LIsten in for reflections on how belonging and being heard drive employee success. My guest is Kristy Jones, is a dedicated and collaborative HR professional with a track record of achieving business priorities via people engagement, employee relations, and centre of excellence initiatives. Kristy is currently working at Achievers Solutions as the Sr. Director, Employee Success. She leads a global team of HR professionals focused on scaling the business globally and ensuring retention and engagement. Kristy has a real passion for supporting employees to do their best work. Kristy holds a Bachelor of Commerce in HR Management from Ryerson University, as well as the CHRL (Certified Human resources Leader) and sHRBP (Strategic HR Business partner) certifications. In this episode of Talent Management Truths, you’ll discover:
Links
Book a call with me to explore how we might partner (serious inquiries only please): https://calendly.com/lisa-mitchell-greenapple/clarity-call Share the Show Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:
Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting | |||