Leadership Biz Cafe with Tanveer Naseer (Tanveer Naseer)

There’s no question that being an effective communicator is critical to succeeding at leadership. But as my guest in this episode of my “Leadership Biz Cafe” podcast points out, a leader’s ability to express the right kind of appreciation to their employees is key to driving employee growth and success.

Dr. Paul White is a psychologist, author, and speaker who “makes work relationships work.” His work has been featured in Business Week, CNN, Entrepreneur, Fast Company, Fortune, and the New York Times.

Along with Dr. Gary Chapman, Paul is the coauthor of the best-selling book, “The 5 Languages of Appreciation in the Workplace”, which has sold over 550,000 copies and has been translated into 25 languages.

Over the course of this episode, Paul and I talk about how leaders can improve their ability to express appreciation to their employees by exploring some of the following topics:

· Understanding why appreciation is different from recognition and why both are needed to inspire and motivate employees.

· Exposing the two false assumptions most leaders make about appreciation and what studies have revealed as the key benefits that come from expressing appreciation.

· What are the Five Languages of Appreciation and how do they manifest in the workplace.

There’s even a hilarious moment in my conversation with Paul where we talk about some of the unbelievably ridiculous measures some leaders made to show appreciation to their employees – each of them true stories that employees shared with Paul. Trust me when I say you’ll want to hear about them!

And as Paul mentioned at the end of this episode, if you email him at yesdrpaul@gmail.com with the subject heading “Leadership Biz Cafe”, he will send you a number of FREE resources that will help you better understand these Five Languages of Appreciation and how you can start communicating them in your workplace.

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The arrival of Spring often brings to mind the idea of renewal and new beginnings. And it’s not surprising when we see trees waking from their winter slumber to transform their spindly branches into luscious clouds of green foliage.

Or when we see spring flowers like tulips emerge from the ground, erupting into this dazzling display of bright yellows, reds, oranges, and whites.

But there’s another common sight that evokes the arrival of Spring – the Canada geese flying in their distinctive V-formation across the sky.

Watching this seasonal migration happen from my backyard brought to mind three important reminders of what leaders should be focusing on to ensure their employees succeed in their collective efforts.

And it’s these three springtime leadership reminders that serve as the inspiration for this episode of my Leadership Espresso Shot series.

As much Spring brings us a sense of hope for what this year might bring, I hope you’ll take a moment to listen to this episode to learn what you can do to ensure a successful outcome from your shared efforts.

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This is one of the interviews for my "Leadership Biz Cafe" podcast that I couldn't wait to share - my interview with Stanford professor and all-around great guy, Bob Sutton.

Bob is an organizational psychologist, Stanford professor, and best-selling author of “The No Asshole Rule”, “Good Boss, Bad Boss”, and “Scaling Up Excellence”.

My conversation with Bob revolved around his latest book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”, and this simple question - why are some organizations able to effortlessly adapt and transform to meeting changing market conditions, while others seem to be held back by the very processes that are meant to help get things done?

Based on 7 years of research, Bob discovered that it all comes down to learning how to be a "friction fixer" who understands the difference between "good friction" and "bad friction".

While I was (obviously) expecting Bob to be an incredibly insightful and well-informed guest on organizational culture – I hadn’t expected to laugh as much as Bob and I did before, during, and after we went on the air.

Listening to this episode, it’s hard not to feel an undercurrent of warmth over the course of the episode, which gives this episode a lovely feel-good mood paired alongside fantastic insights and hilarious stories about how leaders can become “friction fixers” to improve the way their organization works.

And at the end, Bob shares with me one of the best and kindest compliments I've ever received about my work.

If only there was a way to hang an audio clip up on the refrigerator door....

In other words, come for the laughs, stay for thought-provoking ideas you’ll learn in this engaging conversation.

Noteworthy links:

Buy Bob’s book “The Friction Project” on Amazon*

Learn more about Bob’s work: https://www.bobsutton.net/

Read Tanveer’s article mentioned during the episode: "Encouraging Your Employees To Reach For The Moon" https://tanveernaseer.com/encouraging-your-employees-to-reach-for-the-moon/

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One of the biggest challenges – and at times, headaches – you’ll have as a leader is having to deal with an employee who’s under-performing.

Of course, it’s not just leaders – we’ve all had experience working on teams where there was one person who wasn’t doing their part to help carry the team’s load.

As employees, it’s easy for us to be annoyed and frustrated with these colleagues of ours. But as a leader, it’s your responsibility to help struggling employees to improve their performance.

But with so many demands and tasks on their plate, how can leaders address the problems one struggling employee creates for their team?

In this latest instalment in my Leadership Espresso Shot series, I share lessons inspired from work I did to revive a rose plant in my garden that reveal how you can help a struggling employee improve their performance to once again become a valued member of their team.

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If you’re feeling like things are getting more negative each day, the sad fact is you’re not alone.

From our social media feeds to news outlets, we’re exposed to unprecedented levels of negativity that are impacting not only our mental health, but fuelling a rising tide of divisiveness that is fracturing our social and political norms.

So what can be done about this? How do we replace this growing tide of negativity with a grounded-in-reality positivity that drives success and fuels collective growth?

According to my guest in this episode, the key is to take control over how we see the world by focusing on what’s going well and where we can have a meaningful impact.

Anthony Iannarino is a best-selling author and sales leader with over 20 years’ experience selling and leading sales forces in the staffing industry.

In this episode, I speak with Anthony about his new book “The Negativity Fast – Proven Techniques to Increase Positivity, Reduce Fear, and Boost Success” and how we can change our mental outlook so we can engender more positivity, gratitude, and a compelling vision for what we can achieve in the months and years ahead.

It’s a fascinating conversation covering the latest findings from neuroscience and psychology, along with some intriguing advice like the best way to overcome negativity is to become a hydra (yeah, you’ll have to listen to this episode to understand what that’s all about).

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Whether you’re a sports fan or not, there’s no denying there’s something special about watching the Olympics. No doubt a big draw is the immediacy of knowing who the winner will be.

Instead of months, it only takes a matter of days to discover which athlete will end up rising up to the top to clinch the gold medal.

But there’s another reason why I enjoy watching the Olympics and that is the real-time examples and reminders of what it takes to succeed.

Of what drives us to push ourselves to the fullest of our abilities, knowing that for many there’s a slim chance of even landing on the podium.

So in celebration of the start of the Paris Summer Olympic Games, I wanted to share this edition of my Leadership Espresso Shot series where I share four leadership lessons inspired by the Olympics that will help you to ignite your team's performance.

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One situation every leader needs to be ready for is when a crisis hits your organization. Unfortunately, most leaders are ill-prepared and lack proper experience to know how to best address a crisis in such a way that allows the organization to pivot while still staying true to their long-term goals.

Fortunately, my guest in this episode of Leadership Biz Cafe has developed a pragmatic leadership model that leaders can employ to not only ride out the storm, but come out stronger on the other side.

Eric McNulty is the Associate Director of the National Preparedness Leadership Initiative at Harvard University, and Instructor at the Harvard T.H. Chan School of Public Health. He also teaches graduate-level courses on leadership, negotiation, and conflict resolution at Harvard, as well as several executive education programs at MIT and Harvard.

Eric joins me in this episode to talk about his latest book “You’re It: Crisis, Change, and How to Lead When It Matters Most” and the research-based, leadership framework that can not only help leaders be better prepared for any future crisis, but develop a mindset to transform crisis situations into opportunities to evolve and grow your organization.

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In the face of rising levels of workplace anxiety and burnout, there’s a natural tendency to consider building resilience as being the key to keeping such mental health issues at bay.

But my guest for this episode of my “Leadership Biz Cafe” podcast argues that resilience is not enough and what’s needed instead is building our mental strength.

Scott Mautz is a former Procter & Gamble senior executive, faculty member at Indiana University’s Kelly School of Business for Executive Education, and the author of four books, including his latest “The Mentally Strong Leader: Build the Habits to Productively Regulate Your Emotions, Thoughts, and Behaviors”.

(He’s also a very good friend of mine who I enjoy spending time talking about leadership and the challenges leaders face leading today’s organizations.)

As Scott points out during our discussion, mental strength is about your ability to regulate your emotions, thoughts and behaviours so you can successfully overcome whatever challenges you face, and help your team achieve its goals.

So how can we build our mental strength? In his book “The Mentally Strong Leader”, Scott describes six habits that are key to building your mental strength and he shares several strategies for each on how you can do this.

And as if that wasn’t enough, Scott was kind enough to offer listeners a free 60 page ebook that will help them begin the process of developing these habits of a mentally strong leader.

This is without question one of my favourite interviews of the year about one of my favourite books I read this year. So give this episode a listen and do yourself a favour and pick up a copy of Scott’s latest book.

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As team lifespans continue to shorten as a result of both layoffs and employee leaving for opportunities elsewhere, leaders are having to deal with another growing issue in today’s evolving workplaces: specifically, how do you ensure team harmony when everything – including the make-up of your teams – is in flux?

In this Leadership Espresso Shot, I share three important strategies that leaders can use to foster team harmony through promoting collaboration, trust, and a sense of shared purpose within your team, no matter how often members of your team change.

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I’ve had the distinct pleasure of speaking to so many incredible and world-renowned experts on my “Leadership Biz Cafe” podcast, and I’m elated to now include Dr. Marshall Goldsmith to that list.

Marshall has been recognized as the #1 executive coach in the world, two-time Thinkers50 #1 leadership thinker in the world, not to mention being a New York Times bestselling author whose books have sold over 3 million copies and been translated into 32 languages.

All of which is to say that you’re in for a real treat with this episode as Marshall brings so much wisdom, insight, and thought-provoking ideas over the course of our conversation about his books, “The Earned Life: Lose Regret, Choose Fulfillment” and “Triggers: Creating Behavior That Lasts”.

In fact, I’d encourage you to be ready to take notes as Marshall not only offers so many revealing ideas on how to reframe how we approach work and our lives, but he even gives a coaching session during our conversation directed to both you the listener and myself to help us do and be better.

Without question, this episode will be one of the highlights of my podcast as it’s filled with inspiration, laughs, and moments that challenge us to recognize how we can become that better version of who we can be.

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Have you ever had a workday where you were so busy that the time flew by, but you didn’t really accomplish anything? The sad reality is that you’re not alone.

One study found that 42% of employees spend half of their workday on busywork.

Another study by Visier found 43% of employees spend more than 10 hours a week on “productivity theatre” work – essentially, tasks that make them appear to be busy, but which aren’t critical to the organization’s long term objectives.

So what can leaders do to put a stop to busywork and help employees focus on work that really matters?

A good place to start is to get clear about what tasks are critical to your ability to achieve your goals today and in the weeks ahead, and which tasks are as useful as watching paint dry.

So for this edition of my “Leadership Espresso Shot” podcast series, I share a simple, but powerful strategy that will help you to not only identify and banish busywork, but develop a laser-like focus on those tasks that will drive value creation and growth for the organization.

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A troublesome and persistent issue facing organizations today is their inability to develop and promote women to leadership positions where they can play a key role in the decision-making process.

But as my guest in this episode of my Leadership Biz Cafe podcast points out, this doesn’t mean there aren’t things women can do to make the case in their organization to promote them into leadership roles.

Shelmina Abji is a former IBM vice-president, philanthropist, angel investor, and active gender and racial equality advocate.

I invited Shelmina to join me on my show not only to share her inspiring story of growing up in a rural village in Tanzania to being one of the first visible minority women to hold the position of vice-president at IBM, but to talk about her book, “Show Your Worth: 8 Intentional Strategies For Women To Emerge As Leaders At Work."

Just as she does in her book, Shelmina shares a powerful, empowering, and honest message for how women – and in particular visible minority women – can address the current obstacles – both within the organizations and themselves – that impede their ability to, as Shelmina puts it, “create higher levels of value at your maximum capacity.”

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One of the questions I get asked a lot by leaders after one of my keynotes is – how do drive growth and success when you have to work under a controlling boss? How do you get them on board with your initiatives when they only seem to like their ideas or those from their ‘inner circle’?

So for this instalment of my Leadership Espresso Shot series, I share 3 measures I’ve shared with leaders who are grappling with how to move initiatives they want to get done while working for a controlling boss.

If you’re in such a situation, hopefully listening to this episode will help you understand how you can continue to succeed and grow, in spite of whatever obstacles and issues your controlling boss puts in your way.

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In this episode, I spoke with GiANT co-founder Jeremie Kubicek about his book “The Communication Code” and the communication framework he developed with his business partner Steve Cochram to help people become more effective communicators.

The “Communication Code” framework involves applying five key “code words” – care, celebrate, clarify, collaborate, and critique – that can help transform how we interact with others by helping us shift the focus from what we’re trying to say, to what those we lead need to hear from us.

What’s important for us to understand is that effective communication is about more than just transmitting information – it’s about understanding and meeting the expectations the other person has in that moment. As Jeremie pointed out during our conversation, we tend to make assumptions about what other people want, when we should be taking the time to understand their true expectations.

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Have you ever thought about your leadership values?

Understanding what your values are – of what matters to you and how you want your employees to view your leadership is critical to not only helping your employees understand your motivations, but to creating clarity during times of uncertainty and change.

That’s why for this Leadership Espresso Shot I want to share a three step process to help you identify what your leadership values are, how to put those leadership values into action, and how to communicate your leadership values to your team and solicit feedback.

Tune in to discover how defining your leadership values can empower you to lead with clarity and purpose.

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Are you striving for the elusive “work-life balance” and finding it’s not quite working?

In this episode of Leadership Biz Cafe, I welcome back my friend, and fellow leadership expert (and Canadian) Dan Pontefract to discuss his book, “Work-Life Bloom: How to Nurture a Team That Flourishes“, where he argues work-life balance is a misleading and at times harmful concept.

As Dan puts it, work and life aren’t opposing forces, but distinct entities that interact and influence one another.

Over the course of our conversation, Dan and I discuss:

• Why the concept of work-life balance is flawed.
• The four work-life personas of his “Work-Life Bloom” model.
• The importance of trust, belonging, and feeling valued at work to employees thriving at work.
• Why agency is crucial to empowering employees.

Tune in to learn more about Dan’s Work-Life Bloom model with its four different personas that shape our work and life selves, and why we need to let go of trying to find that work-life balance.

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Join me for this year-end retrospective episode featuring some of the most powerful insights shared by my guests on the Leadership Biz Cafe podcast in 2024.

From Robin Sharma's revelations about humility and success, to Marshall Goldsmith's transformative exercise on unlocking our potential, this episode provides valuable guidance and insights that will help you prepare for the challenges ahead:

• Robin Sharma on the surprising connection between humility and lasting success
• Shaara Roman on culture communication and talent retention
• Bob Sutton on the ripple effects of leadership actions
• Scott Mautz on fostering genuine risk-taking
• Shelmina Abji on strategic prioritization for leaders
• Marshall Goldsmith on breaking through self-imposed limitations

So listen to this episode to get inspiration and actionable insights to help you elevate your leadership effectiveness in 2025.

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What would make a successful and profitable leader, who had a self-described “dictator” style of leadership, embrace love as a business strategy? What compelled this transformation and what lessons can we learn to drive organizational transformation that fuels growth and long-term success?

In this episode of my “Leadership Biz Cafe” podcast, I welcome president and CEO of Softway, Mohammad Anwar, so we can talk about his Wall Street Journal bestseller “Love as a Business Strategy – Resilience, Belonging & Success”.

Through our conversation, Mohammad shares how attending a sporting event made him realize the key to driving organizational success is love, and helped him create a 6-step framework that he used at his company – and is now helping other companies deploy – to transform their toxic workplace cultures into ones where employees succeed and thrive.

As Mohammad points, it’s critical that we learn the difference between “building a team of all-stars and an all-star team.”

Check out this episode to learn why love is a business strategy and how it can help your organization succeed in achieving its goals.

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What if your organization's most powerful leadership asset is something you see every day but never really notice? In this Leadership Espresso Shot, I share a personal story that reveals how simple traditions can be the drivers of organizational success.

Whether you're leading a small team or a large organization, this episode will change how you think about those simple traditions and the roles they play in helping your employees to achieve their goals.

Listen now to learn about three reasons why leaders should celebrate their organization’s traditions so they can harness their hidden power to drive success.

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In the face of rapid change and disruption, organizations everywhere find themselves in a race to not only preserve their market share, but discover the next big opportunity that will given them the keys to future growth and innovation.

And according to my guest in this episode, that opportunity can be attained when leaders understand how to plan for and implement Big Bets.

John Rossman is the former Amazon executive who played a key role in the launching of Amazon Marketplace, and is a sought-after expert on digital transformation, leadership, and business reinvention. I’ve invited him to join me on my “Leadership Biz Cafe” podcast to talk about his latest book, “Big Bet Leadership”.

In this conversation, John shares an unexpected, but powerful model that will help leaders and their organizations move past the current tide of incrementalism and instead aim for that moonshot that will define their organization – much as Amazon Marketplace has done for Amazon – in the years and decades to come.

Noteworthy links:

• Buy John’s book “Big Bet Leadership” on Amazon*
• Learn more about John’s work: johnrossman.com
• Link to John’s free ebook: Rossman’s Business Manifesto for Competitive Advantage

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In times of uncertainty, the most important thing leaders need to do is make sure their team’s goals are directly tied to their organization’s noble purpose.

But how do we do that? How do we make sure we connect the ‘what’’ of our days to the ‘why’ that defines our future?

In this edition of my “Leadership Espresso Shot” series, I share three questions leaders should be asking themselves to ensure they’re staying on track to achieving their shared purpose, and not drifting off-course towards employee disengagement and dissatisfaction.

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Are you caught in the relentless cycle of ‘eat, work, sleep, repeat’?

According to my guest for this episode of my “Leadership Biz Cafe” podcast, the problem we face with this cycle of busyness is not a lack of time management, but a lack of clarity over what our personal values are and how to live a more intentional life.

Peggy Sullivan is a corporate performance expert, researcher, speaker, and founder of SheCAN!, a national women’s nonprofit organization dedicated to empowering women professionally and personally. Her work has been featured in Forbes, Inc, Bloomberg Businessweek, and numerous other media outlets.

I’ve invited Peggy to join me on my podcast so we can talk about her book “Beyond Busyness: How to Achieve MORE by Doing LESS.”

Over the course of our conversation, Peggy shares a simple, but powerful three-step strategy that can help any leader get off the busyness hamster wheel and instead spend their days doing work that aligns with their personal values and aspirations.

Noteworthy links:

• Buy Peggy’s book “Beyond Busyness” on Amazon
• Learn more about Peggy’s work: peggysullivanspeaker.com

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Over the past couple of months, there have been several high-profile CEOs across different industries whose actions and words demonstrate a firm belief in the command-and-control approach to leadership.

That leaders can simply issue declarations of 'how things work around here' without so much as an explanation or giving space for employees to share their concerns.

But is this really the most effective and successful way to lead organizations in today’s uncertain and increasingly fragmented world? Is this truly the best way for our organization’s long-term prosperity? Or is that longevity being cast aside in favour of short term gains and ‘shiny object’ wins?

In this edition of my “Leadership Espresso Shot” series, I wanted to address this growing perception around what it means to lead because the acceptance of such outdated attitudes around leadership will adversely impact the competitiveness of many organizations who choose this easy path over doing what's necessary to evolve and grow.

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In today's increasingly competitive, global market, it's understandable why so many leaders are trying to figure out how to foster innovation in their organizations. So how is it that some organizations seem to thrive on the cutting edge while others can barely get their innovative initiatives off the ground? That's the focus of my discussion with one of the world's top experts on innovation and creativity, Matthew E. May.

Matt is a popular speaker, creativity coach, and advisor who has worked with management teams from companies like ADP, Intuit, Edmunds, and Toyota, to help them discover innovative solutions to complex issues. He is also the founder of Edit Innovation, an ideas agency based in Los Angeles, California.

Matt is also the author of four critically acclaimed, award-winning and bestselling books on creativity and innovation, including his latest book, “The Laws Of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything”.

In this episode of my podcast, Matt shares his insights into how we can tap into our organization's collective creativity and drive innovation initiatives – including a fun, little exercise whose answer even had me surprised at its simplicity and elegance; you definitely want to check this out and even try it with your team and organization.

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There's been a number of studies that have illustrated the challenges and obstacles women face that men don't in trying to move into leadership positions. But are there actions and behaviours women are doing that are also impeding their ability to grow into effective leaders? That's the focus of the fascinating conversation I have with my guest in this latest episode of my podcast, “Leadership Biz Cafe”.

Sally Helgesen is a pioneer researcher, speaker, and consultant on women’s styles of leadership and the unique contributions they make to the workplace. She focuses on honing women’s leadership styles, creating inclusive company cultures, and equipping men in senior positions to fully engage women’s talents and potential. Her work has been featured in Fortune, The New York Times, Fast Company, and Business Week.

Sally has served as a consultant for the United Nations, where her pioneering studies on inclusive leadership and the increasing power of individuals was the basis for the creation of a group of “Centers of Experimentation” that administer leadership programs in developing countries. Along with Marshall Goldsmith, she co-authored the book “How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job”.

Although the book's key audience might be women, there's some powerful insights that will without question help male leaders and colleagues better understand what we need to do to help women truly succeed in the workplace and with it, tap into the full potential and talent of everyone we lead today.

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One thing you’ve probably noticed is how I love to draw inspiration and insight into how we can improve the way we lead from the most unexpected places. And I can’t think of a more unexpected place to find an example that can illustrate a valuable lesson on leadership than sharing the story about one comedian’s big break and the powerful lesson it reveals about it takes to succeed at leadership.

Now I’m not going to give away the punchline here (see what I did there?), but let me just say that this comedian has appeared on The Tonight Show, Jimmy Kimmel Live!, as well as the internationally renowned comedy festival, Just For Laughs, held every summer here in Montreal, Canada. And for this comedian, none of these career moments were what he sees as being his big break.

I share this and more in this latest episode of my podcast feature, Leadership Espresso Shot. Just a quick reminder, with the Leadership Espresso Shot feature, I’ll select a specific idea around leadership and share with you insights and tools to improve the way you lead going forward.

These are typically the kinds of lessons and actionable advice I share with leaders who attend my keynotes or corporate training sessions, which is why I’m excited to now have a new platform to share these with my podcast audience as well.

And don’t forget you can now stream all episodes from my show, and find the show notes for past episodes, as well as find links to listen to my show on Spotify, Apple Podcasts, Google Podcasts, and other streaming platforms on the brand new Leadership Biz Cafe podcast page on my website.

Finally, I’d appreciate it if you could subscribe, rate, and comment about my show on your preferred podcasting streaming platform to help continue to support this show.

And with that, please do check out this latest episode. Trust me when I say, the lessons this comedian’s story helps to illustrate will really help you better appreciate the value you bring as a leader to your organization, something the best leaders out there consistently recognize and focus on in how they lead those around them.

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One of the joys I get from my podcast “Leadership Biz Cafe” is that it provides me with the opportunity to speak with leadership experts and thought leaders I admire and respect. And that’s certainly the case in this very special episode of my podcast where I sit down for my first roundtable discussion with none other than Tom Peters and Jim Kouzes!

Over the course of our conversation, Tom, Jim, and I discuss a number of issues that are top of mind for many leaders today, from the ongoing debate over whether to embrace hybrid work opportunities or push a Return To Work (RTO) approach, to why leading with empathy is becoming more and more critical to a leader’s ability to succeed in today’s world.

What I love about this conversation with Tom and Jim is not only how illuminating the conversation was about the future of work and with it, the way leaders will be expected to lead, but it’s also a lot of fun. Jim, Tom, and I shared a lot of laughs recording this episode - both on the air and off air.

To quote Tom at the end of our conversation, "it was pure, raw, unmitigated fun."

So I strongly suggest you do yourself a favour and sit back and be ready to be engaged with a thoughtful, inspiring, humorous, and unexpectedly heartfelt conversation with these two giants in the leadership space. And if you enjoy this episode, please do rate and review my podcast where ever you listen to podcasts so I can continue to bring you these kinds of amazing conversations on how to improve the way you lead.

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I’m delighted and excited to welcome Tom Peters back to my podcast “Leadership Biz Cafe” for a third time, which means Tom now has made the most appearances on my podcast (we had a good laugh over it during our conversation).

Tom wanted to come back on my show so we could talk about what will be his last book, “Tom Peters’ Compact Guide To Excellence”*. And as one would expect, during our conversation, Tom shares so many fantastic insights and thought-provoking ideas on a wide variety of timely issues facing leaders today.

Just to give you an idea, some of the topics Tom and I discuss this time around include:

• The on-going battle between employers and employees over hybrid work vs return to office (RTO).
• The power and importance of kindness in today’s organizations.
• Why leaders need to pay more attention to hiring.
• The on-going tug-of-war over short-term earnings vs sustainability and doing something worthwhile.

Being able to speak with Tom for a third time is a truly a gift, one that I’m delighted I can share with you as well. So I hope you’ll enjoy the insights – and laughs – to be found in my latest conversation with this leadership giant.

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