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Leaderhood & Parentship (Shane Wallace & Morgan Berna)

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DateTitreDurée
04 Oct 2022Discover Your Behavioural Colour and How It Applies to Life at Work and at Home00:46:01

#1 | Welcome to the first episode of Leaderhood & Parentship, brought to you by CultureSmith Inc. In this episode, co-hosts Shane Wallace and Morgan Berna explore “the colours,” a behavioural framework created by CultureSmith Inc. All of the information Shane is commonly asked about the colours is covered, from: what the four colours are and what people routinely get wrong about the colours, to the reasons why we often marry our opposing colour and how to safely talk about the colours with your children. Shane also shares a quick way to determine what your colour is. This information is foundational to what will be discussed on future episodes and is the perfect starting point for all new listeners.

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Your Homework

  1. Read the FAQ section about your colour: https://www.culturesmithinc.com/faq 
  2. Follow Shane on LinkedIn for daily updates: https://www.linkedin.com/in/shanewallaceculturesmith/ 

Show Notes

  1. [00:52] What are the four colours?
  2. [02:26] Why do we marry our opposing colour?
  3. [05:00] How does a lack of emotional intelligence cause pain in relationships?
  4. [06:20] What do people routinely get wrong about the colours?
  5. [08:40] What do you do with your colour results?
  6. [09:30] When is it not appropriate to do an office assessment?
  7. [10:15] How to determine your colour.
  8. [12:45] Can you figure out someone else’s colour? How could this be used by people working in sales and marketing?
  9. [14:35] Does your colour change throughout your lifetime? 
  10. [17:50] Where does imposter syndrome really come from?
  11. [19:00] Cautions to be aware of when using the colours.
  12. [23:00] Explaining the difference between “willpower” and “wantpower.”
  13. [26:45] What is “fractivity” and how does it help ease workloads?
  14. [28:30] How do the colours apply outside of the workplace?
  15. [31:35] Does nature or nurture determine a child’s colour?
  16. [36:00] How to talk to your kids about the colours.
  17. [37:42] Why it’s important for parents to understand the colours.
  18. [39:45] How do the colours apply to couples?
  19. [41:50] Are there any potential dangers in knowing someone’s colour?
  20. [44:30] Where to learn more about the colours.

Mentioned in this Episode

04 Oct 2022Emotional Intelligence 101: Applications at Work and at Home00:43:13

#2 | What is emotional intelligence? On this episode of Leaderhood & Parentship, we dive into the essential questions CultureSmith Inc. is asked about emotional intelligence, or “EQ.” From how “the colours” tie into EQ to the different triggers EQ helps us manage, this episode provides a foundational understanding of this important concept. This episode starts with examples of workplace EQ applications and then flips to show how you can apply these same trusted practices at home. This episode is part of the foundational series for this podcast, and we recommend coming back to it as you progress through the episodes to have a refresher on these critical concepts.  

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Your Homework

Show Notes

  1. [00:50] What are the 3 facets of emotional intelligence?
  2. [02:30] How do “the colours” tie into emotional intelligence?
  3. [05:00] The 4 common situational triggers in the workplace.
  4. [07:20] What is “the empathy game?”
  5. [09:50] What is emotional intelligence (EQ) and how does it differ from the intelligence quotient (IQ)?
  6. [12:00] Why is it so important to work on EQ?
  7. [15:00] How does the brain experience uncertainty in the workplace? 
  8. [16:00] Why is workplace EQ unique from any other scenario? 
  9. [17:00] Can you train your EQ?
  10. [17:45] Why isn’t EQ discussed more in the workplace?
  11. [19:40] Why it's hard to work on EQ. 
  12. [22:45] What people get wrong about emotional intelligence. 
  13. [24:10] The 4 fears employees experience in the workplace.
  14. [25:30] How does "emotional literacy" differ from "emotional intelligence?"
  15. [27:40] Why do we catastrophize at work? 
  16. [29:30] How can couples work on their collective EQ?
  17. [33:00] How to articulate your triggers at home. 
  18. [35:18] Different ways to teach children about EQ.
  19. [36:35] At what age is it appropriate to start talking about emotional intelligence?
  20. [37:25] Can family members have different levels of EQ?
  21. [38:45] The top piece of advice Shane has about EQ development.
  22. [41:45] Where to learn more about emotional intelligence.

Mentioned in this Episode

26 Sep 2022Welcome to Leaderhood & Parentship00:01:09

Welcome to Leaderhood & Parentship, a podcast from CultureSmith Inc, the industry leader in workplace emotional intelligence and leadership coaching. Hosted by Shane Wallace and Morgan Berna, each episode dives into an issue sourced from the more than 100 coaching calls CultureSmith Inc. facilitates on a monthly basis and details solutions you can apply in your workplace right away. Then, we switch gears and show how these same evidence-based frameworks can be applied at home. 

New episodes are available weekly on all major podcast directories, and short, bite-sized video clips will be available on Shane’s LinkedIn page. Subscribe now to be notified when new episodes go live.

If you’d like to ask a question or request a topic for a future episode, you can send a message to podcast@culturesmithinc.com.

To book a free session with CultureSmith Inc., please visit https://www.culturesmithinc.com/.  

Thank you for tuning in. 

11 Oct 2022Clearing Up Misconceptions About Trust00:44:21

#3 | What actually is "trust?" While it’s a commonly used term, and one most of us would consider crucial to our relationships, how often do we really look into the different ways trust comes up at work and at home daily? In this episode, we take a closer look at “trust” and how it shows up through the lens of the workplace. Jump off from the seemingly simple question, “what is trust?” into an in-depth discussion on the many ways trust, or a lack thereof, impacts us each day. Topics covered include: what trust is, how trust issues commonly show up in the workplace, what leaders see when trust fails, if trust can be lost, common barriers to trust, and more. This episode is the third in the foundational series and is recommended to revisit as you progress through the podcast episodes. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Your Homework:

Show Notes:

  1. [00:30] Defining “trust.”
  2. [02:00] Breaking down the trust equation.
  3. [04:35] Where does trust most often become a problem among work teams?
  4. [06:30] What is missing from the work from home debate?
  5. [08:00] What do leaders typically see when trust fails in the workplace?
  6. [10:50] Can trust be lost “for good?”
  7. [14:30] Common barriers to trust. 
  8. [16:20] Examples of how Shane coaches people through the trust process. 
  9. [18:45] How to grow trust between co-workers. 
  10. [20:00] The similarities and differences between trust at the office and at home. 
  11. [26:00] The benefits of building trust at home.  
  12. [27:40] Trust tips for couples.
  13. [32:55] Is it easier to build trust with your partner or with your children?
  14. [37:00] Tips for building trust at home. 
  15. [42:30] Shane’s top trust recommendation for listeners.

Mentioned in this Episode:

18 Oct 2022Why Every Leader Needs to Consider Psychological Safety00:52:00

#4 - For the final episode in the 4-part foundations series, we explore the concept of “psychological safety.” Examined from the perspectives of leaders, employees and families, Shane dives into the many ways psychological safety shapes our daily lives. Topics covered include: If safety can exist without trust, 3 steps to build psychological safety in the workplace, the role leaders play in driving the tone of the workplace and how to fix an imbalance in safety. Then, the topic flips to the home, discussing safety between parents, children, and partners. This episode is the fourth in the foundations series and the final deep dive into concepts we will explore in future episodes. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] A programming note on the first 4 episodes of Leadhood and Parentship. 
  2. [02:00] What is psychological safety?
  3. [05:00] Can safety exist without trust?
  4. [09:00] How can leaders build psychologically safe teams?
  5. [11:00] Why is safety lacking in so many workplaces?
  6. [12:20] The 3 steps to build psychologically safe workplaces. 
  7. [15:25] What makes the perfect team?
  8. [21:00] The role leaders play in driving the tone of the workplace. 
  9. [24:50] The biggest misconceptions about psychological safety in the workplace. 
  10. [30:55] What creates a workplace identity?
  11. [34:00] How to fix an imbalance in safety. 
  12. [37:10] How can a leader determine if their workplace has safety?
  13. [42:12] Does psychological safety apply in the home?
  14. [45:35] How do you build safety between partners?
  15. [50:30] Where can listeners learn more?

Mentioned in this Episode:

25 Oct 2022The 3-Step Formula for Delivering Effective Performance Feedback00:42:13

#5 - This week we are mixing things up with the format of the show. Instead of covering a concept, we’ll be exploring a real scenario from a real leader to discuss solutions, outcomes, and risks. As the situation is navigated, opportunities to implement the skills discussed in the first four episodes are explored. This week, we’re talking about how to handle an employee that is repeatedly missing deadlines. We discuss communication, CultureSmith’s 3-step model for delivering effective feedback, and the impact this has on your team. Then, we flip it to the home and talk about ways you can have better, more productive feedback conversations with family members. Finally, Shane shares his confidence-boosting approach for giving praise.

If you’d like to submit a scenario for us to discuss on a future episode, please email podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:31] Explaining this episode’s format and what to expect.
  2. [00:55] Breaking down today’s scenario.
  3. [02:00] What kind of fallout could this scenario cause?
  4. [04:22] Is the leader in this situation communicating deadlines clearly?
  5. [05:30] What is social loafing?
  6. [07:05] How do leaders typically resolve these situations without coaching support?
  7. [09:10] Does this put belonging at risk?
  8. [10:35] Exploring social identity theory.
  9. [16:00] Potential outcomes from a lack of belonging. 
  10. [18:10] Shane’s 3-step formula for delivering feedback.
  11. [20:00] Step 1: Acknowledge choices.
  12. [21:30] Step 2: Be clear on your mission, purpose, and shared future. 
  13. [23:30] Step 3: Get curious about your choice. 
  14. [27:00] Why do leaders avoid these conversations?
  15. [34:00] Flipping this to the home. Is there a similar situation that comes up?
  16. [37:25] How to deliver confidence-boosting praise. 
  17. [41:00] Where to learn more.

Mentioned in this Episode:

01 Nov 2022The Truth About Power Dynamics00:43:48

#6 - What do you do when a team member keeps butting heads with you? Do you talk to colleagues about your frustration, or take the opportunity to lean into your emotional intelligence training? We’d recommend going for the latter. On this episode of Leaderhood and Parentship, we’re discussing a recent coaching call Shane had with two leaders who were feeling disrespected. Shane explores power dynamics at work, how people in a similar situation can identify their true feelings, and how to approach a tough conversation. Then, we switch gears and talk about power dynamics in the home and ideal outcomes when kids are fighting. 

If you’d like to submit a scenario for us to discuss on a future episode, please email podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:53] Breaking down today’s scenario.
  2. [01:55] What are the different power dynamics at play here?
  3. [03:05] What is expertise power?
  4. [04:20] How to talk “with” vs “at” someone. 
  5. [05:15] Common mistakes people make in this scenario. 
  6. [06:05] The 5 forms of power within a work team. 
  7. [09:00] How was “power” determined to be the issue here?
  8. [11:15] Shane’s prescription for this issue. 
  9. [15:30] Different ways we get triggered at work. 
  10. [20:00] Where do our shadow reactions come from?
  11. [25:30] How to shift out of our shadow state and grow EQ?
  12. [30:30] Wins that came from this story. 
  13. [32:00] Flipping this to the home, what is a similar situation?
  14. [40:00] The ideal outcomes of a power struggle at home. 
  15. [42:00] How to submit your scenario for a future episode.

Mentioned in this Episode:

08 Nov 2022Applying a Choice-Centric Model to the Workplace00:57:48

#7 - How do you solve the root cause of a problem? You need to identify the choices that led to it. Seems simple enough, but like most things we talk about, there is more to it than meets the eye. In this episode, we’re talking about the different ways choice shows up at work and at home. We explore what choice actually is, how leaders can create a choice-centric workplace, and the similarities between belonging and choice. Then, we flip it to the home and explain how parents can apply these same principles with their kids. Shane shares the ways he asks for feedback at home and tips for creating a shared vision and future with your family. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] How important choice is. 
  2. [02:50] How does choice tie into emotional intelligence (EQ)?
  3. [05:30] How does choice show up in the workplace?
  4. [08:00] Why turnover isn’t a good measure of employee happiness.
  5. [14:20] How belonging relates to choice. 
  6. [17:00] How leaders can create belonging while giving choices. 
  7. [18:45] Choice vs decisions. 
  8. [20:30] The 3 elements of choice.
  9. [27:00] Using EQ to motivate your team. 
  10. [30:00] Manipulation vs motivation. 
  11. [33:15] How to clearly define your company’s vision and mission.
  12. [40:00] Why leaders might not notice the lack of choice in their workplace. 
  13. [43:50] Creating a choice centric approach at home. 
  14. [48:55] How does this apply to kids?
  15. [50:10] Why you should be asking your kids for feedback. 
  16. [53:00] How to create a shared vision and future. 
  17. [55:00] What to expect from upcoming episodes.

Mentioned in this Episode:

15 Nov 2022How a Family Meeting Changed Everything Shane Knew About Belonging00:59:19

#8 - In this episode, we’re going after another word that has hit “buzzword” status; belonging. We start with Shane explaining what belonging really means and why it’s so important to consider in the workplace and then take it deeper by exploring the connection between belonging and feedback, why defensiveness can feel triggering, and tangible ways leaders can create belonging in their workplace. Shane explains why “acceptance” frequently gets misread as belonging and how it harms workplaces. Then, we flip it to the home, and Shane runs us through the exercise he did with his kids and what takeaways it has for other leaders with kids. We recommend listening to Episode 7, about “choice,” before diving into this one. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com


To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:

  1. [01:15] What is belonging and why is it today’s topic?
  2. [02:19] How is belonging an extension of choice?
  3. [04:15] Why "acceptance" at work isn’t enough. 
  4. [06:30] What leaders get wrong about belonging. 
  5. [08:00] What does belonging actually look like in the workplace?
  6. [11:15] The 3 belonging cues to look for. 
  7. [16:00] How belonging influences how we accept feedback. 
  8. [20:35] Why defensiveness can feel triggering. 
  9. [22:50] The biggest threats to belonging. 
  10. [26:50] Recent examples from real coaching calls. 
  11. [31:30] Steps leaders can take to create belonging. 
  12. [41:15] All leaders need to do this.  
  13. [46:10] How to create a shared vision at home. 
  14. [49:20] The speed limit changes at home.
  15. [56:15] How Shane felt after setting new family standards with his kids. 
  16. [58:00] Where you can learn more. 

Mentioned in this Episode:

22 Nov 2022Why Punishment No Longer Fits The Modern Workplace01:06:18

#9 - This week, we’re exploring “autonomy.” Specifically, why leaders and parents should be focusing on creating autonomy whenever they can. We start by discussing punishment, and specifically, why it doesn’t work anymore. Shane explains why building autonomy is a far more effective way to get employees, and families, engaged in a shared vision. Shane breaks down what autonomy feels like for each colour profile, the 4 things that take our autonomy away, and what leaders get wrong about entitlement. We then explore strategies to restore autonomy, the importance of following the “speed limit,” and what to do when kids just aren’t listening. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:32] Before you listen to this episode - do this. 
  2. [01:40] CultureSmith’s new focus with leaders. Plus, what is Project Shinebox?
  3. [05:25] What is the first 20?
  4. [10:15] Defining “autonomy” and how it applies to today’s discussion. 
  5. [12:40] Why punishment doesn’t work anymore. 
  6. [16:35] How autonomy relates to your colour. 
  7. [18:40] How a yellow experiences autonomy. 
  8. [20:08] How a green experiences autonomy. 
  9. [22:40] How a red experiences autonomy. 
  10. [23:20] How a blue experiences autonomy. 
  11. [26:35] How does respect tie to autonomy?
  12. [29:45] How to recognize when you feel your autonomy has been taken away.
  13. [30:55] The 4 things that take our autonomy away.
  14. [35:30] Why people are experiencing so much anxiety these days. 
  15. [38:40] How to restore autonomy. 
  16. [40:41] How can leaders create and maintain autonomy in their teams?
  17. [45:00] How does belonging tie into this?
  18. [47:30] Why you need to create “speed zones” in the workplace. 
  19. [53:30] Where does Project Shinebox fit in to this?
  20. [55:40] How to use praise effectively.
  21. [56:15] Where does autonomy show up in the home?
  22. [1:00:00] What is children say “no” to their chores?
  23. [1:04:00] Where to learn more. 

Mentioned in this Episode:

29 Nov 2022The 4 Threats Our Brain Finds at Work00:51:46

#10 - For the next 4 episodes we will be taking a deep dive into the dimensions of emotional intelligence (EQ): Self-awareness, self-regulation, empathy, and accountability. The series was inspired by a question that came out of Shane’s recent coaching calls: Why are we struggling with self-awareness? In an age where we can disappear into a catered, digital experience in the palm of our hand, how many of us are taking the time to reflect on how we’re showing up in the world? And, how can we grow something we don’t even know we’re lacking? For part 1 of the EQ series, we touch on what self-awareness is, why our brains actively work to avoid self-awareness, what new studies are showing about EQ, and how leaders can help themselves and their teams become more self-aware. We then flip it to the  home and Shane shares how great leaders use the home to improve their self-awareness at work. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com


To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:

  1. [00:45] Chatting through recent, great feedback for the podcast.
  2. [01:50] Why are we doing a 4 part series on emotional intelligence (EQ)?
  3. [05:30] What are the 4 dimensions of EQ?
  4. [07:45] Why are we struggling with self-awareness right now?
  5. [09:00] The reason why our brain resists self-awareness. 
  6. [10:20] What is emotional contagion?
  7. [13:45] What is self-awareness?
  8. [14:20] Can we work on our self-awareness?
  9. [17:25] Emotional literacy is key to growing EQ. 
  10. [20:10] The 4 workplace threats our brain responds to. 
  11. [26:40] Are we actually self-aware?
  12. [30:10] How each colour shows a lack of self-awareness.
  13. [34:50] How a leader with low self-awareness affects the workplace. 
  14. [37:00] How to use the 4 T’s of self-awareness. 
  15. [40:50] Where does self-awareness show up in the home?
  16. [43:00] How great leaders leverage the home to show up better at work. 
  17. [45:00] How to help kids grow their self-awareness. 

Mentioned in this Episode:

06 Dec 2022How Do We Self-Regulate In a World of Instant Gratification?01:01:04

#11 - For part 2 of our 4 part series on emotional intelligence, we’re taking a deep dive into self-regulation. In a world that has become increasingly busy, packed with instant gratification at our fingertips, how do we learn to self-regulate? And, how do we identify when our team or family members are having trouble with it? Today, we talk through different strategies you can start today to flex your self-regulation muscle. Shane breaks down the 2 types of self-regulation, shares stories from recent client calls and identifies how self-regulation issues show up based on our colour profiles. We also explore the concept of “procrastination” and why it is some of us think we perform better under pressure.

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:45] Where does self-regulation fit into the 4 dimensions of emotional intelligence (EQ)?
  2. [02:56] Differentiating between self-awareness and self-regulation. 
  3. [04:00] How emotion travels through the brain. 
  4. [07:30] Are you worried you look like a pushover?
  5. [08:10] The 2 types of self-regulation. 
  6. [09:00] Has self-regulation gotten harder?
  7. [11:30] How our emotional triggers have changed as the pandemic has progressed. 
  8. [14:30] Instant gratification is hijacking our self-regulation. 
  9. [16:00] How do we keep up with an increasingly busy world?
  10. [19:00] How to notice self-regulation issues at work. 
  11. [23:50] What actually is procrastination?
  12. [28:15] Habitual hesitation. 
  13. [32:45] The role your environment plays in self-regulation 
  14. [36:00] Can you improve self-regulation?
  15. [42:40] The prescription for self-regulation. 
  16. [46:50] What we always forget about self-regulation. 
  17. [50:50] Flipping this to the home, what dynamics of self-regulation show up there?
  18. [51:30] Why the construct of work-life balance is harmful.
  19. [54:45] How parents can help their kids grow their self-regulation. 

Mentioned in this Episode:

13 Dec 2022Curiosity Did Not Kill the Team, Low EQ Did00:52:33

#12 - For part 3 of our 4 part series on emotional intelligence we’re talking about empathy, also known as “social intelligence.” We start with a quick review of the 4 dimensions of emotional intelligence and then dive into where empathy fits in. Shane explains the different types of empathy, the importance of transactional empathy for leaders, and how a leader can tell if their team has high or low empathy. We also explore what’s really going on when teams resist new ideas and discuss the importance of getting curious. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [02:50] Reviewing the 4 dimensions of emotional intelligence. 
  2. [04:45] What is empathy? And why does it get confused with sympathy?
  3. [06:00] The different types of empathy. 
  4. [07:50] The importance of transactional empathy for leaders. 
  5. [09:45] Going over the communication process. 
  6. [12:30] What’s going on when teams are resistant to new ideas?
  7. [15:30] The biggest unlock Shane has had with teams this week. 
  8. [20:20] How would a leader notice if their team has high or low empathy?
  9. [22:40] 3 ways judgement shows up in teams. 
  10. [26:38] The importance of curiosity. 
  11. [29:00] The 4 dimensions of curiosity.
  12. [33:00] Real world examples of empathy building.
  13. [37:30] Is curiosity colour-dependent?
  14. [41:20] Recent examples and tangible takeaways. 
  15. [45:15] Flipping this to the home, can you apply the same framework?
  16. [50:15] So, is judgement bad or good?

Mentioned in this Episode:

20 Dec 2022Why High Accountability Teams Experience More Conflict01:09:44

#13 - For the final portion of our 4 part series on emotional intelligence, and our last episode of 2022, we’re talking all about accountability. So many of us mix up accountability with consequence, and it ends up creating work environments that are maladaptive and lack belonging. Here, we explore what accountability in the workplace really is, how you’ll recognize it at work, and what you can do today to improve accountability within your team. Then, we flip it to the home and Shane shares a story about how his daughter mastered accountability in a way he’s rarely seen from adults when she was only 8-years-old. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Morgan’s recent move to a leadership role. Sharing how she prepared for her first vacation. 
  2. [02:00] News from CultureSmith. 
  3. [03:45] Introducing the final part of the EQ series. 
  4. [06:50] What leaders get wrong about accountability. 
  5. [12:00] The intangible connections between EQ work and marketing. 
  6. [14:15] What does a high accountability workplace feel like?
  7. [16:55] Why high accountability teams have more conflict (and why that’s not a bad thing). 
  8. [25:10] Conversations around returning to the office. 
  9. [29:45] How to move from a maladaptive to an adaptive workplace. 
  10. [35:55] How Greg Popovich creates great belonging. 
  11. [39:35] Looking at both halves of the belonging equation. 
  12. [42:50] How listeners can apply this information to the workplace. 
  13. [52:45] How our self-identities take us away from accountability. 
  14. [53:35] What happens if you have an accountability talk and the behaviour doesn’t change. 
  15. [56:50] Applying this to the home. 
  16. [1:00:00] Examples from Shane’s life.
  17. [1:08:00] What’s coming next on the show. 

Mentioned in this Episode:

10 Jan 2023How to Turn Anxiety Into Your Superpower00:53:19

#14 - Welcome back to Leaderhood & Parentship! To kick off 2023, we want to help pull you out of the new year jitters by doing a deep dive on anxiety (specifically, how you can turn it into your superpower). First, Shane walks us through what anxiety really is and why it isn’t as bad as we might think. Then, we dive into different ways you can leverage the anxiety in yourself and your team to build a stronger business. Finally, we flip it to the home and share how we both experience anxiety, why Shane opts to over communicate with his family, and how to set an example for your kids. 

Disclaimer: This episode does not discuss anxiety disorders or intend to make statements about them.

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:20] Catching up after the winter break. 
  2. [02:03] Anxiety is not a bad thing.
  3. [02:45] How to use anxiety as a tool. 
  4. [04:45] Does the new year really refresh us?
  5. [07:00] Common misconceptions about anxiety. 
  6. [09:00] What happens when we try to suppress anxiety?
  7. [11:00] A disclaimer about anxiety disorders. 
  8. [11:55] What anxiety really is. 
  9. [15:30] Anxiety requires hope. 
  10. [20:10] Were Shane’s clients really experiencing anxiety?
  11. [22:00] How stress, anxiety, and overwhelm differ. 
  12. [26:15] Leaders: write this down.
  13. [32:20] How to handle your own anxiety in a workplace conversation. 
  14. [35:30] How anxiety is different and similar in the home.
  15. [38:54] Why Shane over communicates at home. 
  16. [44:30] How Morgan handles anxiety as a red-yellow. 

Mentioned in this Episode:

17 Jan 2023Boundaries 101: Setting Healthy Limits in Your Relationships00:50:01

#15 - Do you struggle with setting and communicating your boundaries? Or, maybe you notice others getting frustrated when you’re just trying to explain a project that needs to get done. Chances are, you’ve crossed a boundary you weren’t aware of. We all have boundaries, but it takes self-reflection and emotional intelligence to learn how to communicate them (it's not easy). In this episode, we talk about what boundaries are, how we react when they’re crossed, and what we can do to build better boundaries, and in turn, more trust in the workplace and at home. 

We also (finally) explain the name of the show.

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] The importance of emotional literacy. 
  2. [03:10] What is choice-centric leadership?
  3. [04:20] Explaining the name of this show… finally!
  4. [10:10] How do boundaries fit into emotional intelligence?
  5. [13:10] How do we typically set boundaries?
  6. [15:10] How boundaries help to reduce anxiety. 
  7. [16:30] How Shane’s daughter did a brilliant job setting boundaries. 
  8. [21:25] Parenting styles and EQ.
  9. [24:45] How to set an effective boundary. 
  10. [27:55] What do we do when we cross a boundary or when someone crosses ours?
  11. [35:05] Is it harder to set boundaries in the workplace or at home?
  12. [39:08] We’re hiring wrong. 
  13. [43:40] One thing to start doing today to start setting better boundaries. 
  14. [44:10] Helping kids share their boundaries with parents. 

Mentioned in this Episode:

Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

24 Jan 2023A Candid Conversation About Bullying01:01:21

#16 - Bullying happens more than we think, even at work. As a leader, how do you distinguish between bullying and interpersonal conflict? How do you step in without causing more problems? And, what if you’re the one who is bullying? You might not even know you’re doing it. Today, we chat through everything leaders and parents should be paying attention to to identify and help resolve bullying issues. Shane and Morgan both share stories of bullying they’ve experienced in their lives and what they wish they’d known as kids. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] Why are we talking about bullying today? 
  2. [02:45] The clinical definition of bullying. 
  3. [07:00] More bullying happens than we know. 
  4. [08:30] How is workplace bullying different from interpersonal conflict?
  5. [12:00] What Shane has been noticing lately in client calls. 
  6. [15:00] How bullying has changed for kids. 
  7. [21:10] Bullying can become an addiction. 
  8. [22:15] Do people know when they’re bullying?
  9. [28:00] What to do if you’re being bullied at work. 
  10. [34:00] Are you bullying?
  11. [36:30] Unexpected ways people bully. 
  12. [37:50] What not to do if you notice a colleague being bullied. 
  13. [39:50] How a leader can approach an employee who is bullying. 
  14. [42:45] Recent examples from Shane’s coaching calls. 
  15. [45:00] Problems with how we apologize. 
  16. [48:10] This leader did a great job handling bullying. 
  17. [51:00] Bullying between kids. A story from Shane’s family. 
  18. [58:00] Why it’s important to lean into self-identity. 

Mentioned in this Episode:

31 Jan 20235 Cognitive Biases That Shape Our Lives at Work and at Home00:55:42

#17 - Have you ever heard of cognitive biases? They’re basically shortcuts our brains take to help us make quick decisions. Unfortunately, when we aren’t aware of them they can cause us to make poor decisions both at work and at home. For this episode, we explore the 5 most common cognitive biases Shane saw come up in coaching calls during 2022. We talk through what they are and how we can work to be more aware of them in the future.

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] Why are we talking about cognitive biases?
  2. [03:00] Do we all use these biases?
  3. [05:30] Where do cognitive biases come from?
  4. [07:00] When do we process all of the information we take in daily?
  5. [12:35] What is confirmation bias?
  6. [17:40] How to challenge your confirmation bias. 
  7. [19:55] Where do we see confirmation bias in the home?
  8. [22:50] How we use confirmation bias in hiring. 
  9. [28:55] What is the Dunning-Kruger effect?
  10. [29:40] Coaching through overestimated goals. 
  11. [32:00] The problem with cascading goals. 
  12. [40:40] How the Dunning-Kruger effect shows up at home. 
  13. [42:00] What is the sunk cost fallacy? And the bandwagon effect?
  14. [48:00] How to create enough psychological safety that teams identify biases. 
  15. [49:30] What is the planning fallacy?
  16. [51:10] The danger with goal setting. 
  17. [54:00] What’s coming next on the show. 

Mentioned in this Episode:

07 Feb 2023Think You Don’t Gossip? We Have News For You00:51:31

#18 - If you think you should just skip this episode because you don’t gossip, we have news for you: We all do it. Gossip is a natural response we have when we feel threatened, but it can cause harm when we start to rely on it. Gossip at its least destructive creates a hum of discomfort in the workplace, but at its most severe it can be used as a destructive manipulation tactic to destroy someone’s reputation. In this episode, we talk about what gossip actually is (most of us get this wrong), why it’s so harmful in the workplace, and what you can do to work on gossip issues both at work and at home. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] How you can help us grow the show. 
  2. [05:00] Why we’re talking about gossip today. 
  3. [07:00] The different types of gossip. 
  4. [09:30] Is gossip always about a person? Use cases for gossip. 
  5. [14:00] What makes us want to gossip?
  6. [15:00] Common misconceptions about gossip. 
  7. [16:30] Similar behaviours that aren’t gossip. 
  8. [18:40] Why it’s a problem when a leader gossips with an employee. 
  9. [20:15] The extreme end of gossip. 
  10. [24:00] The 2 needs and 2 fears that cause all relationship issues. 
  11. [31:25] Does how we gossip depend on our colour profile?
  12. [33:50] Is gossip manipulation?
  13. [34:50] How can leaders identify and discourage gossip?
  14. [39:00] Why it’s crucial important to reinforce good behaviour. 
  15. [41:15] How does gossip show up at home?
  16. [44:15] How to mitigate sibling rivalry. 

Mentioned in this Episode:

14 Feb 2023How to Stop Procrastinating00:55:48

#19 - Do you procrastinate? It’s a trick question because the truth is - we all do. So, why do we feel like we’re the only ones? Today, we take a deep dive into procrastination and how it shows up both behaviourally and emotionally. We share stories of our own experiences and struggles with procrastination, and tips leaders can use to help their team get to the root of their own procrastinating. Shane shares a method leaders can use called “fear setting” and advice for parents who want to help their kids get a head start on time management. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] Why are we talking about procrastination today?
  2. [03:00] Do we all procrastinate?
  3. [04:00] The definition of procrastination.
  4. [08:15] The different types of procrastination. 
  5. [10:30] Anti-procrastination strategies for writers. 
  6. [14:00] We all do this. 
  7. [18:40] What are the emotional outcomes of procrastination?
  8. [22:50] Guilt is a control mechanism. 
  9. [25:00] What we get wrong about procrastination. 
  10. [27:30] This isn’t a personality trait. 
  11. [29:00] How our colours tie in. 
  12. [30:50] Why Yellows procrastinate. 
  13. [31:40] Reds. 
  14. [33:10] Greens. 
  15. [34:46] Blues. 
  16. [36:50] How leaders can help their teams defeat procrastination. 
  17. [41:00] What is “fear setting?”
  18. [45:55] Flipping this to the home.
  19. [48:00] How Shane developed his coaching style.
  20. [50:20] Teaching kids how to conceptualize time. 
  21. [52:30] Things parents should watch for in their kids. 

Mentioned in this Episode:

21 Feb 2023Narcissism in the Workplace: Understanding and Overcoming the Behaviour01:01:23

#20 - The term “narcissism” gets thrown around haphazardly in conversations, often when we’re actually just talking about someone we don’t get along with. However, the reality of narcissism runs deeper than a disagreeable colleague. This week, we’re talking about how people experiencing narcissism show up at work. This episode primarily focuses on leaders experiencing narcissism, and ways other members of the leadership team can help identify and resolve the behaviour. Then, we flip it to the home and talk about ways to acknowledge and openly discuss self-oriented behaviour.   

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:10] Updates from our bullying episode. 
  2. [05:10] A note on how we’ll be approaching today’s topic. 
  3. [06:10] Narcissism vs. Entitlement. 
  4. [10:40] The two types of narcissism. 
  5. [16:50] Misconceptions about narcissism. 
  6. [18:31] How narcissistic traits show up in leaders. 
  7. [22:10] How to figure out if a leader is experiencing narcissism. 
  8. [26:10] Using values to help avoid these behaviours in the workplace. 
  9. [28:11] The two characteristics of every person experiencing narcissism. 
  10. [32:10] How many workplaces are at risk of having this style of leadership. 
  11. [34:30] How to watch for tendencies for narcissism during hiring. 
  12. [40:10] Why Reds and Yellows struggle with hiring. 
  13. [44:40] How each colour relates to narcissism.
  14. [49:40] How teams feel when a leader is experiencing narcissism. 
  15. [51:15] The similarities and differences between how narcissism is present at work and at home. 
  16. [54:15] How to deal with these traits if you’re prone to them.

Mentioned in this Episode:

28 Feb 2023Why Traditional Goal Setting Doesn’t Work & What to Try Instead00:58:21

#21 - As we get closer to the start of Q2, it’s a natural time to check in on the goals we set at the top of the year. Are they achievable? Do they align with our personal interests? Do we even know why we set them? Let’s talk about it. In this episode, we explore goal setting from creation to execution, what teams frequently get wrong when setting goals, and discuss ways parents can help their kids and teens start thinking about their future careers. Shane explains CultureSmith’s framework for creating a FOCUSed goal and why SMART goals shouldn’t be the standard. Plus, Shane shares the unique way he looks at his personal goals each year. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:50] Now is the time to revisit your goals. 
  2. [04:35] Shane’s unique way of tracking his personal progress. 
  3. [07:20] How we set our goals can be as important as the goal. 
  4. [13:50] How to set a meaningful goal. 
  5. [19:50] What we get wrong about communicating our goals. 
  6. [20:50] Differentiating between goal setting and goal achievement. 
  7. [23:20] The 2 motives behind all goals. 
  8. [25:20] How we approach goal setting based on our colour. 
  9. [32:50] The 4 things that cause a relationship to fall apart. 
  10. [34:40] Setting FOCUSed goals. 
  11. [41:00] How to create a culture of goal setting and achievement. 
  12. [43:20] The power of broke. 
  13. [45:20] Flipping this to the home. How to help a teen figure out their career goals. 

Mentioned in this Episode:

07 Mar 2023The 5 Dimensions of Any Relationship01:01:28

#22 - Today, we’re taking a look at relationships. The more people we work with, the more complex the relationships in our lives become – and that can lead to conflict, confusion, and heightened emotions. In this candid conversation, we explore what a relationship really is, why having friends at work matters, the 5 dimensions of any relationship, why most relationships we have won’t last, and how this all works at home. Plus, we share some personal stories that we (maybe) should have left in Vegas.

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] Vacation catch-up + stories (we should have left in Vegas). 
  2. [05:40] CultureSmith’s new website. 
  3. [06:10] Why we’re talking about relationships today. 
  4. [08:11] Having friends at work matters. 
  5. [11:40] What qualifies as a relationship?
  6. [12:30] The 2 types of relationships. 
  7. [14:40] The 5 dimensions of a relationship. 
  8. [20:10] Why most relationships don’t last. 
  9. [24:20] The 3 cancers of the mind. 
  10. [27:30] How does each colour define a relationship?
  11. [31:10] Stories from recent coaching calls. 
  12. [32:30] Fixing a damaged relationship. 
  13. [39:40] How executives can manage relationships at a new company. 
  14. [43:40] The block we face when repairing a relationship. 
  15. [50:10] Similarities and differences between relationships at work and at home. 
  16. [53:00] How to help young kids understand their emotions. 
  17. [56:15] The remedy for the 3 cancers of the mind.
  18. [57:40] Relationships between spouses. 

Mentioned in this Episode:

Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

14 Mar 2023AMA: Answering Your Leadership & Parenting Questions00:52:08

#23 - After releasing 20 episodes, we’ve gotten a lot of great questions from listeners. Today, in this dedicated Q&A, we’ve rounded up the top questions from leaders, employees, and parents. We talk about the importance of leading with curiosity, the myth that growing EQ makes you happy, how to be a better “team player,” if leaders should accept responsibility for failures, how to determine if a kid needs support or guidance, and much more. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:40] How to submit your questions for the next Q&A. 
  2. [02:11] How can you help a work peer develop their emotional intelligence without judgement? 
  3. [06:50] The importance of leading with curiosity. 
  4. [07:30] Why we don’t say “low EQ.”
  5. [09:45] The myth that emotional intelligence makes you happy. 
  6. [12:35] How much support to give a high-achieving child. 
  7. [17:10] Expectation around children engaging with adults. 
  8. [23:30] How to become a better team player. 
  9. [28:00] Do leaders need to take all the responsibility for a failure?
  10. [32:40] How to build trust at work and at home. 
  11. [36:50] How to treat a teen wanting distance from the family. 
  12. [45:00] How do you create an environment where it’s safe to fail?
  13. [47:40] You don’t apologize for culture. 

Mentioned in this Episode:

21 Mar 2023The Psychology of Excuses00:43:16

#24 - Do excuses get under your skin? You're not alone. Today, we'll dive into both why we dislike hearing excuses and why we make them in the first place. We explore the difference between and excuse and a lie, how our behavioural colours play a role in making and responding to them, the four types of excuses, and how this applies at home. This episode will help you reframe your understanding of excuses and learn new ways to help reduce them both at work and at home. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:45] A good week in the life of a Red-Yellow. 
  2. [04:15] You can’t grow your self-awareness without feedback. 
  3. [05:45] The psychology of excuses. 
  4. [06:45] Why excuses bother us so much. 
  5. [08:15] Why do we use excuses? 3 reasons. 
  6. [11:45] What makes excuses different from lies?
  7. [13:30] The 4 types of excuses. 
  8. [14:40] What happened with Shane’s recent coaching call. 
  9. [16:50] Stagnation and excuses. 
  10. [18:45] Why each colours makes excuses.  
  11. [23:55] Why you’ll see the fewest excuses from a Blue. 
  12. [24:21] How each colour responds to an excuse. 
  13. [30:35] How goal setting (fear setting) helps predict excuses. 
  14. [34:50] Dealing with excuses at home. 
  15. [38:15] The infinite game at home. 
  16. [42:25] Today’s key takeaway. 

Mentioned in this Episode:

28 Mar 2023Day In the Life for an Emotionally Intelligent Leader01:09:03

#25 - In our most vulnerable episode to date, Shane walks us through his entire daily routine from start to finish. Shane starts off explaining why every leader should care about emotional intelligence and transformational leadership before taking us along with him through a typical work day. We discuss grounded empathy, emotional check-ins, steps Shane takes after every client call, how leaders can manage their boundaries through the day, and the importance of switching gears before walking in your home at the end of a long day. All of the habits shared in this episode are done to facilitate the needs of leadership in our busy, ever changing world. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:15] Where did today’s topic inspiration come from? 
  2. [03:45] The importance of consistency. 
  3. [04:50] How this day is being framed. 
  4. [08:45] Why should leaders care about EQ work and transformational leadership?
  5. [10:55] 4 factors from the past few years that make leadership more challenging. 
  6. [15:32] Shane’s morning routine: Emotional check-in, breathwork and grounded empathy. 
  7. [16:45] The difference between an emotion and a mood. 
  8. [19:45] What is grounded empathy?
  9. [26:35] Arriving at the office. 
  10. [28:20] CultureSmith’s 5 tenants. 
  11. [37:55] What Shane does after every coaching call. 
  12. [42:40] The one thing Shane always does at lunch. 
  13. [47:00] Time management strategies. 
  14. [49:15] How Shane maintains his boundaries throughout the day. 
  15. [52:45] Ending the day.
  16. [54:35] The commute home and switching gears. 
  17. [58:00] Before walking in the door. 
  18. [1:01:05] Bedtime routine and sleep hygiene. 
  19. [1:06:15] The two habits Shane would never give up. 

Mentioned in this Episode:


04 Apr 2023What’s the Actual Benefit of Active Listening?00:53:25

#26 - Have you heard the term “active listening?” It’s likely you have – but do you actually know why it’s worth practicing? It turns out, active listening closely relates to emotional intelligence and having more effective conversations at work. In this episode, we explore what active listening is, the struggle each Cognitive Colour will have practicing it, and Shane even shares how he’d coach each Colour through an active listening challenge. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] Catching up and talking about funny birthday stories. 
  2. [05:10] The key thing to remember about your Cognitive Colour. 
  3. [06:10] How is active listening different from regular listening?
  4. [08:50] The benefits of active listening. 
  5. [10:25] Active listening leads to better conflict.  
  6. [13:10] The relationship between over-explaining and defensiveness.
  7. [15:10] Common misconceptions about active listening. 
  8. [17:50] How active listening relates to emotional intelligence. 
  9. [22:40] Real world examples. 
  10. [27:20] How our Cognitive Colour relates to our active listening challenges. 
  11. [30:00] A sign that you’re not actively listening to someone. 
  12. [30:15] How Shane would coach each Colour in active listening. 
  13. [36:38] How can a Blue get the detail they need while active listening?
  14. [37:50] How does active listening relate to conflict and feedback?
  15. [40:40] How would you treat active listening at home?
  16. [45:30] Active listening and extended family. 
  17. [51:16] Where to start. 

Mentioned in this Episode:

11 Apr 2023Dynamic Speaking: What Your Leadership Has Been Missing00:50:21

#27 - Do you ever wonder if your team is really hearing what you’re saying? It might be time to try dynamic speaking. This technique, named by CultureSmith Inc., pairs with active listening to create clearer, more effective discussions. Shane explains what the technique is, how each Cognitive Colour would use dynamic speaking, and how this benefits leaders in the workplace. This episode pairs with our active listening one – listen to both to complete the series and level up your influence. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:12] Leaderhood & smelling salts?
  2. [03:50] Where did the term ‘dynamic speaking’ come from?
  3. [04:40] How do dynamic speaking and active listening compliment each other?
  4. [08:00] The benefits of dynamic speaking.
  5. [10:10] Influence vs manipulation vs coercion.
  6. [11:05] Major misconceptions about dynamic speaking. 
  7. [14:40] Dynamic speaking and emotional intelligence. 
  8. [20:45] How does this tie to the Cognitive Colours?
  9. [23:20] The coaching Shane would give for each colour. 
  10. [28:00] Does dynamic speaking cause more conflict in teams?
  11. [29:43] How should it feel when we’re using dynamic speaking?
  12. [37:15] Does dynamic speaking apply to any conversation?
  13.  [32:05] Where does dynamic speaking show up at home?
  14. [34:50] Connections with gentle parenting. 
  15. [40:25] Why people don’t ask questions in conversation. 
  16. [42:50] Tips to be more persuasive and influential in conversations. 
  17. [48:05] Where to start. 

Mentioned in this Episode:

18 Apr 2023The Science-Backed Leadership Style that Works00:52:48

#28 - Imagine going into work, knowing your projects align with your personal goals, and that your boss is actively working to help you grow and feel engaged every day. That’s what it feels like for employees with a transformational leader. The good news? This leadership style can be learned. Today, we break down the 12 steps to become a transformational leader. Shane explains what transformational leadership is, what results his clients have seen, and how this applies to the home. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Reviewing today’s emotional check-in. 
  2. [01:40] Anxiety as an emotion vs a mood. 
  3. [05:00] What is transformational leadership. 
  4. [06:30] How EQ enhances transformational leadership. 
  5. [07:00] The type of company this leadership style is best suited to. 
  6. [08:45] Challenges the CEO of a growing knowledge-based organization faces. 
  7. [10:30] How would these challenges affect both the leader and the organization?
  8. [12:11] Specific problems and pains this type of leader faces. 
  9. [14:45] How transformational leadership solves these problems. 
  10. [22:10] How transformational leadership helps CEOs reach their goals. 
  11. [26:10] How does this leadership style make a leader feel?
  12. [27:18] Key components of transformational leadership. 
  13. [29:40] How to implement this. 
  14. [34:50] Examples from recent coaching calls. 
  15. [37:00] Why did CultureSmith pivot from “servant” leadership to “transformational” leadership?
  16. [39:00] Challenges each Cognitive Colour will face implementing this leadership style. 
  17. [43:00] What is transformational parenting?
  18. [50:00] How can single parents use this parenting style at home?

Mentioned in this Episode:

25 Apr 2023The 6 Principles of Influence00:46:16

#29 - As a leader, you need your team to buy into various company needs daily. So, how do you help employees see the value in their work without resorting to manipulation or coercion? Enter the 6 principles of influence. In this episode, Shane explains the 6 steps leaders can take to influence (persuade) their team. This method helps employees feel empowered, valued, and aligned with company goals. We discuss the 6 principles, give tangible examples from the workplace and home, and explain how understanding the Cognitive Colours allows you to take this theory to the next level. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] Today’s emotional check in and a story from Shane’s daughter. 
  2. [05:10] The difference between influence, manipulation and coercion. 
  3. [07:10] Examples we see at work. 
  4. [10:10] How to handle a deadline concern.
  5. [11:35] The 6 principles of influence. 
  6. [18:10] How to build consistency in employees. 
  7. [19:40] How these 6 principles are impacted differently by our Cognitive Colour. 
  8. [28:10] How Shane has successfully applied these principles with clients (yellow influencing blue). 
  9. [32:08] Two peers (blue) influencing each other. 
  10. [34:55] How would a leader use these principles with a spouse or partner?
  11. [40:20] How a leader would use these principles with their kids?
  12. [44:30] Where to send follow-up questions. 

Mentioned in this Episode:

02 May 2023The 5 Laws of Organizational Change00:51:29

#30 - Change is hard, whether it’s at work or at home. That’s why today we’re devoting this entire episode to discussing change and ways we can make it less painful for all involved. Shane explains the 5 Laws of Organizational Change, how our Cognitive Colours impact how we respond to change, and the simple reason why change often feels so painful. Shane explores different situations at work, and home, that ignite the change process and the importance of having clear values through any change. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:50] The most interesting coaching call Shane had this week. 
  2. [03:50] The standard amount of time Shane coaches a leader for. 
  3. [04:40] How often you should reset your company values. 
  4. [07:00] How we’re talking about organizational change today. 
  5. [08:20] In today’s busy workplace, what even constitutes an organizational change?
  6. [10:00] The lines are getting blurred for what “change” is these days. 
  7. [10:30] The biggest barriers to organizational change. 
  8. [12:00] Common misconceptions about what organizational change is. 
  9. [14:30] The 5 laws of organizational change. 
  10. [18:55] The process and organization would take to go through a change.
  11. [25:00] Why teams can assume change = negative outcomes. 
  12. [32:00] What to do when re-freezing doesn’t feel like an option. 
  13. [36:55] Catalysts to organizational change. 
  14. [38:05] How each Colour handles organizational change. 
  15. [40:30] How to implement a change at home. 
  16. [45:30] Signs that a change is happening in the home. 

Mentioned in this Episode:

09 May 2023The 3 Surprising Benefits of Imposter Syndrome00:52:36

#31 - Imposter syndrome – we’ve all heard the term, but what does it actually mean? In this episode, we discuss the key differences between imposter syndrome and insecurity. Shane shares the 5 types of imposter syndrome, how our Cognitive Colours impact our experience with imposter syndrome, and how to overcome it. Plus, we explore the different ways imposter syndrome acts as a benefit for us both professionally and personally. Then, Shane shares his advice for parents looking to model resilient behaviour at home.  

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:55] Stories from the past week: Getting sick, TENS machines, and more.  
  2. [05:25] What actually is imposter syndrome?
  3. [08:25] The impacts of imposter syndrome on professional growth and personal fulfillment.
  4. [11:15] The 5 types of imposter syndrome. 
  5. [16:55] Which professions experience imposter syndrome the most. 
  6. [18:45] How to recognize if it’s imposter syndrome vs insecurity. 
  7. [21:50] How our Cognitive Colour affects how we feel imposter syndrome. 
  8. [25:15] How to cope with imposter syndrome based on your Cognitive Colour. 
  9. [26:50] Why imposter syndrome is a benefit in today’s work climate. 
  10. [28:50] How imposter syndrome helps leaders improve emotional intelligence.
  11. [30:50] Should today’s leaders be worried about becoming obsolete?
  12. [33:55] Using imposter syndrome to strengthen resilience in the workplace. 
  13. [37:25] How this manifests in marriage, relationships, and family dynamics. 
  14. [40:00] Coaching someone through relationship insecurity. 
  15. [42:10] How couples can stay authentic to themselves in a world of comparison. 
  16. [45:30] How parents can model healthy behaviour?

Mentioned in this Episode:

16 May 2023The Science of Communication: Insights for Leaders in a Digital Age00:59:08

#32 - Why does it bother us so much when we aren’t understood? In this episode, we explore the philosophy and science behind effective communication. Shane discusses how his background in philosophy informs CultureSmith’s work, why understanding communication is crucial for leaders, and how our Cognitive Colour informs how we encode and decode messages. We dive into the sources of miscommunication, why they make us feel so bad, and the importance of adapting communication styles to fit individual team members. Then, we explore the ways non-verbal communication impacts us both in person and digitally. Shane shares insights on using silence, storytelling, and radical candor as tools, and how leaders can navigate complex emotions at home. Finally, we touch on managing emotional states to ensure clear communication both at work and at home. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] How philosophy ties into the work Shane does. 
  2. [04:45] Why understanding the science of communication is an essential leadership skill. 
  3. [06:30] Where miscommunication comes from.  
  4. [09:30] How we encode and decode differently based on our Cognitive Colour. 
  5. [16:10] Is there one Cognitive Colour that has less miscommunication?
  6. [17:50] How leaders can adapt their communication style to fit their team.
  7. [23:50] In today’s busy world, how do we do this without overwhelming our team and ourselves?
  8. [26:20] Good communication helps leaders foster empathy. 
  9. [29:00] How to communicate clearly using digital mediums.
  10. [32:30] Optimizing our non-verbal communication.
  11. [33:40] How to use silence as a powerful communication tool. 
  12. [38:30] Radical candor and its role in the home. 
  13. [43:20] How to navigate the more complex emotions present at home. 
  14. [46:40] How to use storytelling to get your message across. 
  15. [51:00] How can we manage our emotional state to ensure we’re communicating what we intended?

Mentioned in this Episode:

23 May 2023Avoiding Conflict is Eroding Your Team01:03:50

#33 - Conflict – most of us say we don’t like it, but are we wrong? Is conflict actually the key to building stronger, more emotionally intelligent teams? We would argue yes. In this episode, Shane breaks down the key distinction between task and relationship based conflicts, and explores the different ways we use both at home and at work. Shane outlines a clear way to predict what type of conflict you’ll have and how to use conflict as a leader to build more trust and psychological safety among your team. Then, we talk about the different ways conflict happens at home and how parents can help their children become comfortable with healthy conflict. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:45] Red-Yellows and labels. 
  2. [06:15] The loneliness epidemic. 
  3. [08:45] The 2 types of conflict.
  4. [10:45] The key differences between tasked-based conflict and relationship-based conflict. 
  5. [15:10] The problem with calling yourself conflict-avoidant. 
  6. [15:40] How each Colour instigates and avoids conflict. 
  7. [20:30] How can leaders navigate these different conflict tendencies in their teams?
  8. [25:25] How could having conflict in meetings not cause negative tension?
  9. [25:45] How to ask questions to keep conflict task-based. 
  10. [30:15] We are all having more conflicts than we realize. 
  11. [36:45] How to develop your emotional intelligence to the point that conflict is productive. 
  12. [42:45] How to use storytelling to connect through a conflict. 
  13. [46:20] Concepts to know about conflict in the home. 
  14. [47:25] How to signal to a partner that you need attention before it turns into a conflict. 
  15. [53:40] How to ease tension and maintain connection during a conflict. 
  16. [57:35] How parents can get kids comfortable with healthy conflict. 

Mentioned in this Episode:

30 May 2023Using Reframing to Accept and Move Through Challenges at Work00:57:25

#34 - Do you wish you could see problems in a different way instead of dwelling on them? Or help your team more when they’re feeling stuck in a challenge? There’s a phenomenal strategy you can use to do this, it’s called “reframing.” Today, we walk through what reframing is, how it differs from “toxic positivity,” the different workplace scenarios it helps with, and how you can apply it at home.

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] Handling the season change in Calgary. 
  2. [04:22] What is “reframing?”
  3. [06:35] What role does reframing play in leadership and workplace dynamics?
  4. [08:20] Reframing vs. Regulating vs. Repressing. 
  5. [10:40] How the different Cognitive Colours use reframing techniques. 
  6. [15:20] How leaders can help employees reframe challenges.
  7. [20:10] How to reframe failure. 
  8. [22:10] How to encourage lateral thinking in teams. 
  9. [28:10] How to get a team into solution-mode. 
  10. [32:00] Ways to help a team notice they’re getting themselves stuck in negative thinking. 
  11. [35:45] At home, how do we use reframing?
  12. [40:20] Benefit finding vs toxic positivity. 
  13. [44:15] How parents can teach kids about reframing. 
  14. [52:00] What role does self-compassion play in reframing?

Mentioned in this Episode:

06 Jun 2023Lessons from Shane’s Daughter About Leadership Development00:49:03

#35 - This week is a very special episode because we are bringing on our first ever guest, Averie (one of Shane’s daughters!). We start out with Shane answering questions about leadership development from the workplace lens, and then flip to Averie’s thoughts around leadership development for teens. We discuss the importance of having a formal leadership training program, why you need to work on your EQ before you jump into a leadership role, how to nurture emerging leaders across the generations, and what teens want from the leadership figures and role models in their lives. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:35] Today is a special episode, here’s why. 
  2. [04:00] How we’re talking about leadership development today. 
  3. [07:00] The problem when the c-suite doesn’t see anyone on the team as a leadership fit. 
  4. [09:00] The common leadership development techniques that work. 
  5. [11:10] The critical importance of EQ training. 
  6. [14:00] Leadership itself is a skillset. 
  7. [16:35] Don’t do this if you want to develop leaders. 
  8. [18:50] How our Cognitive Colours influence how we respond to leadership development. 
  9. [22:00] Does our Colour benefit our leadership skills?
  10. [24:00] How to identify emerging leaders.
  11. [26:30] The 4  paradoxes of leadership. 
  12. [28:00] How to identify emerging leaders on digital platforms. 
  13. [30:30] How to make sure you're nurturing the leadership potential of different age groups. 
  14. [34:30] How to help new leaders avoid fears of failure. 
  15. [37:20] Was Averie always interested in leadership?
  16. [38:30] How the camp Averie attended shaped her perspective on leadership. 
  17. [41:50] The importance of prioritizing self-care as a leader at any stage. 
  18. [43:20] How to help a teen grow their leadership skills. 
  19. [44:30] How to balance freedom to learn with safety. 
  20. [46:00] Could parents use social media better to see and nurture leadership potential in their kids?

Mentioned in this Episode:

13 Jun 2023The Key Distinctions Between Mentorship and Leadership00:41:29

#36 - Does your company have a formal mentorship program? It’s easier to set up than you’d think, and is one of the best ways to boost safety in your team. In this episode, Shane walks through the benefits of mentorship, the differentiators between mentors and leaders, and how he recommends starting a mentorship program. We then flip it to the home and talk about the role parents play as mentors, friends, and parents. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] What the book Shane is writing is about. 
  2. [05:30] Strategies to get into writing mode.
  3. [06:10] Contrasting mentorship against leadership. 
  4. [08:25] Why companies need formal mentorship programs. 
  5. [09:30] Who should mentor who. 
  6. [11:00] How do we experience mentorship differently based on our Cognitive Colours?
  7. [13:05] How coaching differs from mentorship. 
  8. [16:00] Who should mentor? Does being extroverted matter?
  9. [18:00] Should we look for mentors who are opposite from us?
  10. [20:25] How does this all change when we’re working remotely?
  11. [23:05] How do we balance mentorship and leadership without affecting a workplace’s creativity.
  12. [24:45] How mentors can get mentees comfortable with failure and growth. 
  13. [27:20] Flipping this to the home, how does this tie into parenting styles?
  14. [30:00] How parents can help their kids navigate the many influences in their lives. 
  15. [33:40] If it takes a village to raise a child, where is the village in today’s digital world?
  16. [35:45] Balancing being a parent vs being a mentor at home. 

Mentioned in this Episode:

20 Jun 2023You Don’t Have An Attention Issue: Why Focus Isn’t the Goal00:57:13

#37 - Are you looking to unlock a more deeply engaged and attentive team? Maybe you feel like you are losing energy switching between all the tasks on your plate? There is a better way. This week, Shane is sharing the secret to moving out of an energy-draining focused state into an energy-replenishing flow state as we discuss the science behind “attention.” He explains the different ways leaders can empower their team to restore their energy after demanding tasks, and strategies to get all team members on the same page with priorities. Then, we flip it to the home and discuss the cost of the age old saying, “pay attention!”

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Our emotional check-ins and what they mean. 
  2. [10:00] How we’re discussing attention today. 
  3. [19:30] How our Cognitive Colour affects how we experience attention. 
  4. [23:20] How to manage your own attention and guide your team in our distraction-rich world. 
  5. [26:40] How to flow when everything is a priority. 
  6. [30:55] How can a leader help their team set their focus?
  7. [33:30] Should you multitask?
  8. [37:10] How can leaders focus on both micro and macro organizational needs simultaneously?
  9. [39:00] Why delegating sometimes feels good and sometimes really hard. 
  10. [40:40] What message are we sending our kids when we say ‘pay attention.”
  11. +25 
  12. [45:00] How attention affects how we bond as couples. 
  13. [50:10] How do digital distractions at home affect parent-child relationships?
  14. [52:00] What is ‘inattentional blindness?’

Mentioned in this Episode:

27 Jun 2023What Our Emotions Are Really Telling Us at Work and at Home00:57:41

#38 - What do we really mean when we say someone is “being emotional?” Why were so many of us taught to “not bring our emotions to work?” Do these views of emotions really serve us and our workplaces? In this episode, Shane and Morgan discuss emotions; from the scientific reason for them, down to the different ways we can use them as leaders to better serve our teams. Then, we flip it to the home and talk about the different ways parents can help their kids understand and develop their emotional intelligence and emotional literacy. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Catching up!
  2. [05:00] Today’s topic and why we haven’t defined emotion in this way yet. 
  3. [06:30] The 3 primary components of an emotion. 
  4. [09:30] Do we ‘get emotional’ or are we always ‘emotional?’
  5. [12:30] How does our Cognitive Colour affect how we experience and express emotions as leaders. 
  6. [17:00] How to determine what is a temporary emotional state vs a fundamental behavioural trait. 
  7. [21:05] What does it mean when someone gets referred to as an emotional state (ex: she’s an anxious person)?
  8. [24:40] Emotional intelligence has become a bit of a buzzword. Why is it so critical to Shane?
  9. [26:50] The benefits of being vulnerable as a leader. 
  10. [29:30] Is decision making ever purely logical?
  11. [33:30] Now, Next, Never. 
  12. +30 [34:30] Are emotions contagious?
  13. [37:30] How can leaders notice when teams are emotionally strained and burnout is creeping in?
  14. [39:20] Do we tend to react more emotionally at home?
  15. [46:15] The role emotional validation plays in relationships. 
  16. [49:15] What is emotional first aid?
  17. [51:20] What has helped Shane understand his teen kids’ emotions.
  18. [53:00] How to teach kids about EQ from a young age.

Mentioned in this Episode:

Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

04 Jul 2023Part 1: The 9 Step Framework Top Companies Use to Build Culture01:06:18

#39 - Is there such a thing as a “bad” workplace culture? How can you bring your team together to work toward a shared future? What role do leaders play in building culture? In this 2-part series, Shane breaks down the 9 step framework CultureSmith uses to “smith” a culture. First, Shane explains what a culture actually is (a lot of us get this wrong), then we cover the first 4 steps of the framework: Shared Future, the Cognitive Colours, Uncommon Norms, and Emotional Literacy. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:30] The Surgeon General’s crusade against loneliness and how it ties into the work CultureSmith does. 
  2. [04:00] How to figure out the health of your workplace culture. 
  3. [06:00] The problem with employee engagement surveys.
  4. [09:00] Where the name “CultureSmith” comes from. 
  5. [10:00] How many people need to work at a company for “culture” to exist?
  6. [13:30] Step 1 of the framework: Shared Future. 
  7. [16:00] Moving from ambiguity to alignment. 
  8. [19:20] Step 2: Identifying your Cognitive Colour. 
  9. [22:30] What if people don’t want a “label?”
  10. [25:45] Why going into this level of depth is important. 
  11. [33:20] Step 3: Uncommon Norms. Getting honest about your company values. 
  12. [42:30] Step 4: Emotional Literacy. 
  13. [47:00] Can other people “make you feel” a certain way?
  14. [52:00] Applying Shared Future at home.
  15. [55:30] Cognitive Colours in the home. 
  16. [1:00:00] Uncommon Norms for families. 
  17. [1:03:00] Emotional Literacy in the home.

Mentioned in this Episode:

11 Jul 2023Part 2: The 9 Step Framework Top Companies Use to Build Culture (Parts 5-9)01:03:31

#40 - What does a psychologically safe workplace look like? How can you encourage your team to own their mistakes? What can you do to help your children make good decisions? For the second part of our culture series, Shane explores the 5 remaining steps in CultureSmith’s 9-part culture framework: Psychological safety, belonging, power and influence, conflict and feedback, and decision making. We explore how these concepts help form a strong and resilient culture both at work and at home.

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] A quick review of Part 1. 
  2. [05:00] Part 5 of the 9-part framework: Psychological Safety. 
  3. [08:40] How leaders can create a sense of safety in the workplace. 3 steps. 
  4. [14:50] Step 6: Belonging. 
  5. [23:00] Step 7: Power & Influence. 
  6. [25:30] What are privileged moments?
  7. [27:20] Step 8: Conflict & Feedback. 
  8. [32:50] How to get started with healthy, task-based conflict. 
  9. [34:50] Step 9: Decision Making. 
  10. [41:00] Safety doesn’t exist until everyone feels safe. 
  11. [45:40] Flipping the steps to the home. Step 5: Psychological Safety. 
  12. [49:00] How psychological safety connects to power in the home.  
  13. [53:00] Step 6: Belonging in the home. 
  14. [54:55] Step 7: Power & Influence in the home. 
  15. [57:55] Step 8: Conflict & Feedback in the home. 
  16. [59:00] Step 9: Decision Making in the home. 

Mentioned in this Episode:

18 Jul 2023Why Vulnerability is the Foundation of Effective Leadership00:57:04

#41 - In our most vulnerable episode yet… Just kidding, but we are taking a deep dive into the topic of vulnerability today and how it forms half of the equation needed to produce trust. We start off with an explanation of what vulnerability actually is and then explore how it can be used to strengthen teams. Morgan shares her experience with vulnerability, one many may relate to, and Shane helps break down where her apprehension may be coming from. Shane then explains how vulnerability shows up in the home, and why so often parents and leaders feel that younger people are entitled.  

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] A very Yellow-Red catch-up. 
  2. [07:50] The problem with the phrase, “I don’t trust you.”
  3. [10:40] What is vulnerability?
  4. [13:00] What could it mean if we’re apprehensive of being vulnerable?
  5. [15:00] Vulnerability and intimacy. 
  6. [18:30] How each Cognitive-Colour experiences vulnerability. 
  7. [22:40] How vulnerability is understood from both a neuroscience and psychology perspective. 
  8. [28:20] What vulnerability looks like in the workplace. 
  9. [31:20] Vulnerability transforms the way a team functions. 
  10. [35:50] How can a leader encourage vulnerability in the workplace?
  11. [40:00] How can teams use vulnerability to spark positive changes in their workplace? 
  12. [42:40] Sharing vulnerability in the home makes us stronger. 
  13. [45:00] How can parents model vulnerability effectively?
  14. [47:30] Showing enough vulnerability, but not going overboard. 
  15. [52:10] Vulnerability helps families stay true to their values. 

Mentioned in this Episode:

25 Jul 2023How to Increase Accountability in the Workplace00:51:08

#42 - Do you find yourself asking people to take accountability at work? Instead, the subtle shift to helping someone account for their choices can have a massive impact. In this episode, Shane breaks down the important of framing accountability from a choice-centric lens and proven strategies to help team members account for their choices. We also talk about the importance of choosing your relationship and accounting for yourself at home. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Have you seen Cocaine Bear yet?
  2. [03:50] Why we’re talking about accountability today. 
  3. [06:30] Is accountability about outcomes or choices?
  4. [11:00] How our Cognitive Colours shape how we understand and take accountability. 
  5. [14:00] What percent of the population is each colour type. 
  6. [18:30] What accountability means from both a neuroscience and psychological understanding. 
  7. [20:15] How accountability affects team dynamics. 
  8. [22:30] Issues leaders should watch for with accountability. 
  9. [24:50] The negative connotation around accountability. 
  10. [29:00] What we see in teams where accountability is ignored. 
  11. [33:20] How parents can use accountability as a positive tool for chasing children. 
  12. [39:00] Holding someone accountable vs helping to account.
  13. [41:20] Accountability and couplehood. Obligation vs choice. 
  14. [50:00] The mental energy needed to not trust someone. 

Mentioned in this Episode:

01 Aug 2023Cognitive Colour Spotlight: Yellow00:53:53

#43 - Would you describe yourself as go-with-the-flow, visionary, easygoing, creative, and maybe a little petty? It’s possible you’re a Yellow. This episode marks the start of a 4-part series where Shane deep dives into the characteristics and behaviours of each of the four cognitive colours; Yellow, Green, Blue, and Red. Here, learn what makes a Yellow tick both at work and at home, strategies for self-development (if you are a Yellow), and tips for leaders to provide their Yellow team members with an experience that will leave them feeling empowered and fulfilled. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [02:00] Chatting about Substack and email marketing. 
  2. [05:30] Shane’s favourite ChatGPT plugins. 
  3. [07:30] Introducing this new series. 
  4. [09:00] What makes someone a Yellow?
  5. [13:30] What is a Yellow like at work?
  6. [15:15] How does a Yellow communicate?
  7. [16:30] When we’ll switch to our secondary colours. 
  8. [18:00] What role does a Yellow play in a team setting?
  9. [19:30] How Yellows handle problem-solving.
  10. [22:40] How a Yellow’s tendency to focus on the positive influences decision-making. 
  11. [26:40] How Yellows contribute to managing change in an organization.
  12. [27:40] When a Yellow doesn’t follow-through on something, do they feel bad?
  13. [29:30] What situations or environments are particularly stressful for a Yellow?
  14. [33:20] What is a Yellow like as a leader?
  15. [36:10] Famous Yellow leaders.
  16. [36:40] How to manage a Yellow. 
  17. [39:35] Areas Yellows should focus on for self-development.
  18. [41:30] How does a Yellow influence the dynamics at home?
  19. [43:35] How Yellows handle conflicts. 
  20. [45:15] How Yellows contribute to problem solving in a family. 
  21. [46:45] What role does a Yellow play in a family change?

Mentioned in this Episode:

08 Aug 2023Cognitive Colour Spotlight: Green00:39:55

#44 - This week we’re shining a light on everyone’s favourite co-worker: Green. People with Green as their Cognitive Colour tend to be team-oriented, genuine, loyal,  and love to do work in service of others. In this episode, Shane breaks down the common traits a Green will have in the workplace and what CultureSmith is doing to help bring more Greens to the leadership table. We explore what makes someone a Green, why Greens struggle to rise up the ranks in the workplace, how leaders can motivate their Green employees, how Greens can become better self-advocates, and more. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Why we’re talking about Greens today. 
  2. [02:40] What makes someone a Green?
  3. [03:20] Does nature or nurture build our Cognitive Colour?
  4. [05:00] Greens, leadership, and the future of work.
  5. [09:00] What are Greens like at work?
  6. [11:00] What role does a Green play in a team setting?
  7. [14:00] How does a Green approach problem solving and decision making?
  8. [17:00] Greens and change. 
  9. [22:50] Environments that are stressful for a Green. 
  10. [25:00] How to motivate a Green. 
  11. [27:30] Common areas Greens should focus on for development. 
  12. [30:00] How do Greens influence the dynamics at home?
  13. [37:30] Something to try with your Green team members this week. 

Mentioned in this Episode:

15 Aug 2023Cognitive Colour Spotlight: Blue00:44:51

#45 - Conscientious. Rule abiding. Quiet. Reflective. These are some of the qualities that make people with Blue as their Cognitive Colour unique. In this episode, we’re breaking down exactly what it means to be Blue, the assets and liabilities of the colour profile, and things Shane has learned from having a Blue business partner and a Blue wife. Making up just 12-14% of the general popular, Blues can often find themselves on teams where they are the only person with their colour profile, making this episode a must-listen for all leaders. Be sure to listen to all episodes in this series to increase your understanding of the people you work and live with. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:00] Football pre-season is here!
  2. [02:40] What makes someone Blue?
  3. [04:50] What Blue is like at work. 
  4. [06:50] How CultureSmith got its name. 
  5. [10:20] How Blues communicate. 
  6. [13:15] What roles Blues play in a team setting. 
  7. [16:30] How Blues approach problem-solving. 
  8. [18:00] How to balance a Blue’s need to question with a need to finish meetings quickly. 
  9. [19:40] How Blues handle decision-making. 
  10. [22:00] How Blues contribute to managing change in an organization. 
  11. [24:30] Getting a Blue out of their internal mindset. 
  12. [26:40] Blues as leaders. 
  13. [28:15] How a leader can motivate a Blue. 
  14. [30:40] Areas Blue can focus on for development at work. 
  15. [35:30] The influence a Blue will have on the dynamics at home. 
  16. [36:30] How a Blue might handle conflict in a family. 
  17. [38:20] Blue and changes in the home. 
  18. [40:20] Stress management in the home for Blue. 

Mentioned in this Episode:

22 Aug 2023Cognitive Colour Spotlight: Red00:47:27

#46 - The Red colour profile makes up only 18% of the general population, but a disproportionate amount of leaders. Motivated and driven, Reds are no strangers to rising quickly in the ranks at work. However, when emotional intelligence training isn’t present, Reds can come across as harsh and strict. In this episode we touch on the assets and liabilities of the Red colour-profile, self-inflicted stress, the pressure to perform, differentiating between a need for power versus a need for control, taking on emotional labour, codependency, and more. Shane also shares a story about the best leader he’s ever met. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [02:20] Why does Shane teach the Colours in this order?
  2. [05:00] What classifies somebody as Red?
  3. [06:10] What are Reds like at work?
  4. [08:00] How do Reds communicate and would they ever be chatty in the workplace?
  5. [12:00] How Reds feel about titles at work. 
  6. [15:00] The key distinction between wanting control and wanting power. 
  7. [16:20] How Reds approach problem-solving. 
  8. [18:25] How Reds handle decision-making. 
  9. [22:30] How Reds contribute to managing change in an organization. 
  10. [27:30] How Reds handle stress and coping techniques to try. 
  11. [29:00] What Reds are like as leaders. 
  12. [30:35] The best leader Shane has ever met. 
  13. [33:55] How can leaders motivate a Red?
  14. [34:35] Common areas Reds should focus on for self-development. 
  15. [35:15] How Reds influence the dynamics at home. 
  16. [37:00] Reds and conflicts in a family. 
  17. [40:30] The role a Red will play in a family transition or change. 

Mentioned in this Episode:

29 Aug 2023The 5 Pillars of a Choice-Based Organizational Culture00:38:47

#47 - What does the future of work look like? For decades we have operated in rules-based organization cultures. On paper, they look good. Everyone knows their role and what will happen if they don’t do it properly. However, as we move into a world where employees increasingly have choice around where they work and who they work for, can we expect these outdated models to still attract top talent? Shane argues no. In this episode, Shane breaks down the 5 pillars of a choice-based organizational culture and explains why modern leaders will not only want to adopt these structures going forward, they’ll have to. Your advantage will be in being an early adopter. Listen to learn how. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Coming up on 1 year of Leaderhood & Parentship. 
  2. [03:50] Explaining today’s topic. 
  3. [05:45] The 5 pillars of a rules-based organizational culture.
  4. [07:00] The 5 pillars of a choice-based organizational culture. 
  5. [11:30] Why would organizations make the switch from rules-based to choice-based?
  6. [15:40] The 3 criteria of a “choice.”
  7. [17:00] Why rules-based organizational cultures were dominant for so long. 
  8. [20:15] The barriers that exist to making this cultural switch. 
  9. [24:00] How to make this shift (steps to take). 
  10. [28:50] Rules-based vs choice-based homes. 
  11. [31:00] Barriers to making this switch at home. 

Mentioned in this Episode:

Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

05 Sep 2023Strategies to Eliminate Loneliness In Your Team00:50:37

#48 - CultureSmith Inc. is on a crusade to eliminate loneliness in the workplace. This year, the Surgeon General in the U.S. announced that we are experiencing an epidemic of loneliness. This is the first time an emotion has been declared at the heart of a health crisis. Why? It turns out experiencing loneliness at a high level can have profound, physiological impacts on the body. So what can you do to recognize this emotion in your team and help put an end to it? We dive into that and more in this episode. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Catching up on a busy Q3. 
  2. [04:00] Why CultureSmith Inc. is on a crusade against loneliness. 
  3. [06:30] Why some people feel lonelier when they’re around others. 
  4. [07:45] The clinical definition of loneliness.
  5. [09:10] The physiological impacts of loneliness. 
  6. [14:10] What Shane is hearing from leaders about loneliness in the workplace. 
  7. [18:30] How you’ll experience loneliness based on your Cognitive Colour. 
  8. [19:30] How the type of work we assign to people affects loneliness. 
  9. [26:00] How can leaders notice loneliness in their team and combat it?
  10. [28:20] Leadership isolation. 
  11. [33:30] How we experience loneliness in the home. 
  12. [40:25] Loneliness as a parent vs as a partner. 
  13. [45:30] How single people and people without kids can combat loneliness outside of work. 

Mentioned in this Episode:

12 Sep 2023The Surprising Benefit of Entitled Employees00:46:04

#49 - Do you feel like there has been an increase in unreasonable asks at work? It’s likely coming from entitlement – but before you take that term and run with it, it’s important to understand what entitlement actually is. In the first 10-minutes of this episode, Shane debunks the common misunderstandings about entitlement. Then, we discuss what entitlement actually points to and how leaders can identify and approach the response from an emotionally intelligent lens. Shane shares dos and don’ts for leaders noticing entitlement in their team, thoughts around work-from-home, and the importance of avoiding blanket statements. Then, we flip it to the home and talk about entitlement in families, couples, and between partners. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] Some thoughts about camping. 
  2. [03:30] Why we’re talking about entitlement today. 
  3. [05:10] Is entitlement bad?
  4. [08:35] What we’re getting wrong about entitlement. 
  5. [11:10] Who won’t show up as entitled. 
  6. [15:10] How our Cognitive Colour affects our experience with entitlement.
  7. [21:00] Dos and don’ts if you’re noticing entitlement in your team.
  8. [27:10] What it means to be in a choice-centric economy. 
  9. [30:40] Should leaders be trying to prevent entitlement?
  10. [33:20] How to identify when you’re the one acting entitled. 
  11. [36:40] At home, what triggers entitlement?
  12. [40:10] How entitlement shows up as a parent vs as a partner. 
  13. [42:00] How entitlement at the home affects it at work. 
  14. [44:00] Last thoughts on this topic. 

Mentioned in this Episode:

19 Sep 2023What It Means When Employees Act Defensive00:47:35

#50 - For our 50th episode, we’re talking all about defensiveness. First, we chat about what it has been like to create and share 50 episodes of Leaderhood & Parentship. Then, we deep dive into a conversation about defensiveness, touching on: what it is, what causes it, how our Cognitive Colour affects how we experience it, some dos and don’ts for leaders noticing it, and the best way to prevent defensiveness altogether. Morgan shares some scenarios and Shane explains how he would coach someone through them. Shane also shares meeting hygiene habits all companies should consider. Then, we flip it to the home and Shane shares the number one piece of advice he gets from his family. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] What it has been like created 50 episodes of the podcast. 
  2. [06:10] Why we’re talking about defensiveness. 
  3. [09:10] What is defensiveness from a clinical standpoint?
  4. [10:55] What we get wrong about defensiveness. 
  5. [18:10] An example of feedback done right. 
  6. [20:20] How our Cognitive Colour affects how we experience defensiveness. 
  7. [25:40] What we get wrong about self-regulation. 
  8. [28:30] Dos and don’ts when you notice defensiveness in your team. 
  9. [30:40] How to address defensiveness in the moment.
  10. [33:40] The best way to prevent defensiveness. 
  11. [37:40] How defensiveness shows up at home. 
  12. [43:40] When your Cognitive Colour changes. 

Mentioned in this Episode:

26 Sep 2023Leaders Need to Lean Into Anger in the Workplace00:39:54

#51 - Has there been more anger in the world over the past few years? How about in the workplace? In a way, we’ve lost practice with how to interact with each other in space, and this is becoming increasingly apparent as companies continue to roll out return-to-office plans. In this episode, we start off by explaining the definition of anger. We then walk through the spectrum of anger, how to help someone experiencing anger, if “anger issues” are really that prevalent, and how the emotion shows up at the workplace. Shane shares the surprising answer to which Cognitive Colour gets the angriest, examples of expressing vs withdrawing in anger, how to help team members be more vocal, and more. Then, we flip it to the home and discuss how anger shows up differently in our personal relationships. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Why we’re talking about today. 
  2. [03:00] The unique characteristics of anger.
  3. [04:30] How the pandemic affected our collective anger. 
  4. [05:45] The definition of anger. 
  5. [07:45] Why do we annoy people?
  6. [10:30] How our Cognitive Colour impacts how we experience anger. 
  7. [14:50] Dos and don’ts for leaders noticing anger in their team. 
  8. [17:00] An example of how anger may look in the workplace. 
  9. [21:00] How leaders can model healthy anger. 
  10. [25:00] How anger shows up differently in the home. 
  11. [28:10] Expressing anger as a parent vs as a partner. 
  12. [34:00] Why Reds and Yellows can be the most sensitive.
  13. [35:20] How to teach kids about anger. 

Mentioned in this Episode:

03 Oct 20234 Ways to Kill Psychological Safety in a Team00:53:53

#52 - The term “psychological safety” has been picking up popularity online, so in this episode we’re revisiting the concept for a second time and diving into nuances we didn’t discuss on our first episode. First, Shane breaks down what psychological safety is and why the term itself is a bit of a misnomer. Then, we explain why psychologically safe workplaces will experience more conflict than not, the key distinction between “trust” and “safety,” ways to push a team out of its comfort zone, how your Cognitive Colour affects your experience with safety, and the difference between psychological safety and emotional intelligence. Then, we flip it to the home and Shane shares some examples of why kids may not feel safety and what to do about it. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] It’s our 1 year podcast-anniversary! Reflecting on 1 year of Leaderhood & Parentship. 
  2. [07:30] A refresher on what psychological safety is. 
  3. [10:40] What a “safe space” is and where Shane keeps seeing the term come up. 
  4. [13:00] Why calling it “psychological safety” is a bit of a misnomer. 
  5. [15:00] Psychologically safe workplaces have a lot of conflict and that’s a good thing.
  6. [16:40] The difference between “trust” and “safety.”
  7. [19:30] How to make your team feel safe while still pushing them out of their comfort zone. 
  8. [20:45] The 4 Primary Fears that kill safety. 
  9. [25:00] How to restructure annual reviews to increase safety. 
  10. [30:00] How our Cognitive Colour influences how we experience safety. 
  11. [35:00] A quick way to check if your team feels safe. 
  12. [38:00] Try this today to build safety in the workplace. 
  13. [47:40] How to talk to kids about psychological safety. 
  14. [50:20] Does safety still exist between couples, or is that only trust?

Mentioned in this Episode:

10 Oct 2023The Power of a Conscious Confrontation00:47:54

#53 - Does the word “confrontation” evoke some feelings in you? Maybe negative ones? A confrontation doesn’t need to be a negative thing, but so many people avoid them because they don’t know how to have them effectively. In this episode, we’re breaking down the stereotypes and misinformation about confrontations. We discuss what a confrontation actually is, how it differs from a conflict or a fight, positive confrontations, and how to do this consciously at the workplace. Shane explains why conscious confrontation don’t have to be nice to still be safe, and how to have them in the moment. We also break down what this looks like in the home. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [01:20] The difference between a conflict and a confrontation. 
  2. [03:40] What workplaces need in place in order to have effective confrontations. 
  3. [10:25] How a confrontation differs from an awkward conversation. 
  4. [11:30] You only get so many chances to win. 
  5. [12:35] Can conscious confrontations exist digitally? 
  6. [14:40] Dos and don’ts.
  7. [18:40] Do jobs still train people?
  8. [21:50] How our Colour affects our experience with confrontation. 
  9. [28:40] We all work for creative organizations these days. 
  10. [31:40] Tips to bring conscious confrontation into the workplace. 
  11. [33:55] How CultureSmith Inc. structures sprints for clients. 
  12. [36:40] How to have a confrontation at work.
  13. [39:40] Flipping things to the home, what a conscious confrontation might look like there.
  14. [45:20] Something to try this week. 

Mentioned in this Episode:

17 Oct 2023Motivation in the Workplace: How to Help Lackluster Teams Feel Excited Again00:38:53

#54 - How do you motivate your team? Do you lead with rewards and punishment, or use something unique based on people’s individual needs? If you’re unsure how to do the latter, this episode is for you. We kick off this episode with a discussion around AI and emotional intelligence, then we dive right into our main topic; motivation. Shane shares the definition, the 2 types of motivation, different ways leaders can motivate their teams, and strategies to motivate yourself. Then, we flip it to the home and discuss motivation with kids, teens, partners, and spouses. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com
 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:

  1. [00:40] The intersection between AI and EQ. 
  2. [08:50] Why we’re talking about motivation today. 
  3. [11:55] What motivation is: extrinsic vs intrinsic motivation.
  4. [16:50] How is hybrid and remote work impacting motivation?
  5. [22:50] How the different Cognitive Colours experience motivation. 
  6. [24:30] How CultureSmith helps organizations structure jobs based on employee personalities. 
  7. [26:30] How Shane would coach a leader through motivating someone. 
  8. [30:30] How does motivation change in the home?
  9. [32:25] How Shane motivates his kids with Yellow-profiles. 
  10. [33:20] Motivating a partner or spouse.
  11. [36:45] Something to try this week. 

Mentioned in this Episode:

24 Oct 2023Flipping the Structure of The Five Dysfunctions of a Team00:40:25

#55 - The Five Dysfunctions of a Team is a business book written by consultant and speaker, Patrick Lencioni. In it, he breaks down 5 issues teams face: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. CultureSmith follows a similar structure where conflict, accountability, and commitment rank extremely high as culture builders. However, Shane takes a unique approach to these dysfunctions to suit them to a modern workplace. In this episode, Shane breaks down what the 5 dysfunctions are, the specific way CultureSmith looks at them, and how leaders can recognize the emotion in each one. Then, we flip things to the home and talk about how these similar concerns show up there.

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [02:00] Chat about being tired and how Shane looks at sprints in Q4. 
  2. [06:30] Why we’re talking about The 5 Dysfunctions of a Team today & how CultureSmith sees the dysfunctions.  
  3. [08:20] Reviewing the 5 dysfunctions. 
  4. [13:35] Why Shane looks at the 5 dysfunctions as a flywheel. 
  5. [15:30] What leaders are getting wrong when they look at team dysfunction. 
  6. [18:00] Conversation around in-person work environments, Zoom chat, and having effective conflict. 
  7. [24:00] The role our Cognitive Colour plays in influencing these dysfunctions. 
  8. [26:00] Where Shane recommends leaders start in addressing these dysfunctions. 
  9. [29:40] Can this be discussed in a family context?
  10. [34:00] Can dysfunction be kept out of the home?

Mentioned in this Episode:

31 Oct 2023The 4 Levels of Psychological Safety01:04:29

#56 - Recently, we talked about psychological safety and the various ways it shows up in the workplace. What we haven’t broken down yet is a tangible way to look at the different levels of safety present at your organization or home. In this episode, Shane breaks down the 4 levels of psychological safety: individual, team, organization, and leader. Shane explains what each of the 4 levels are, how to distinguish between them in the workplace, what to watch for to see if they’re at risk, and how to talk to an employee that reports a safety concern. Shane walks through what leaders can do to remedy safety at the 4 different levels. Then, we flip things to the home and talk about what shapes our Cognitive Colour and ways to help kids become the most balanced versions of themselves. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Catching up after some time away from recording! Morgan’s trip to Italy and CultureSmith’s new website. 
  2. [07:00] Being Green after time away. 
  3. [08:00] Why CultureSmith shares so much free content. 
  4. [10:30] What prompted today’s topic: Do you need to bubble wrap your workplace for it to be safe?
  5. [13:45] A quick refresher on what psychological safety is. 
  6. [15:40] The 4 levels of psychological safety.
  7. [17:40] How to distinguish the 4 levels from each other in the workplace. 
  8. [19:10] How to identify and remedy a safety issue at the individual level.
  9. [24:40] How to identify and remedy a safety issue at the team level. 
  10. [31:30] How to identify and remedy a safety issue at the organizational level.
  11. [39:50] How to identify and remedy a safety issue at the leadership level. 
  12. [43:20] Disengagement and social loafing. 
  13. [51:20] What shapes a kid’s Cognitive Colour (primary and secondary). 
  14. [57:20] Exploring the 3 final stages of the framework at home.

Mentioned in this Episode:

07 Nov 2023Listener Request: The 6 Whys of Organizational Change00:47:33

#57 - Previously, we talked about the different stages of organizational change. This time, we’re taking a deep dive into the 6 why's leaders need to address with each team member in order for change to happen effectively. Shane explains what the 6 whys are and how to address each one with team members, how our Cognitive Colours factor-in. Then, we flip things to the home and talk about how change shows up and strategies to handle it.  

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Shane’s emotional check-in and a discussion around the “4-letter” words to never say in a team.
  2. [08:00] Why we’re talking about organizational change again today. 
  3. [10:20] What qualifies as “organizational change?”
  4. [14:00] The reason organizational change starts with “why.”
  5. [16:30] Why change?
  6. [19:30] Why now?
  7. [22:00] Why the ______ (philosophy)?
  8. [25:10] Why task/process/function?
  9. [29:20] Why me?
  10. [33:00] Why spend?
  11. [36:40] How does our Cognitive Colour affect how we perceive and process the why’s?
  12. [40:00] Would this apply in the home? How?

Mentioned in this Episode:

14 Nov 2023How to Repair a Wounded Relationship00:42:16

#58 - How do you know when a relationship needs repair? And if it does, what can you even do to fix things? In this episode, Shane walks through the 3 phases of relationship repairs. He begins by explaining the “toxic triangle” and how it is used to create an imbalance in power. Then, he explains the role it plays in relationships and quickly runs through the 5 types of power. After, he explains in-depth the 3 phases needed to repair relationships both at the workplace and in the home. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] What inspired this episode’s topic. 
  2. [04:00] How to know if a relationship needs to be repaired.
  3. [05:30] The Toxic Triangle and how it relates to relationships. 
  4. [09:45] How this ties into relationships.
  5. [10:50] The 5 types of power. 
  6. [23:30] Which phase do we start with to repair a relationship?
  7. [28:30] Managing insecurity in a relationship. 
  8. [32:50] How to know a relationship is worth repairing vs falling to toxic positivity. 
  9. [35:00] Applying this in the home. 

Mentioned in this Episode:

21 Nov 2023The Key Distinction Between Leaders and Managers00:59:29

#59 - There’s this perception that anyone who wants to be a leader needs to be a manager. Or that managers naturally will become leaders. In this episode, Shane breaks down the reality of these two distinct roles and why they don’t exist on a linear trajectory. Shane explains the method CultureSmith Inc. uses to identify leadership and management traits in employees and how they help companies fill their leadership gaps. On the home front, Shane answers the question, “is there such thing as a born leader?” If you’re unsure which roles you need at your organization, or which role is right for you, this episode is a must-listen. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 


To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:

  1. [00:30] Shane doesn’t have a cozy season. 
  2. [02:00] Personalities and falling into misinformation funnels. 
  3. [07:00] Getting employees to make an emotional investment in a company. 
  4. [15:00] Into today’s topic: distinguishing between managers and leaders. 
  5. [19:15] You might not want to be a leader.
  6. [22:00] Why delegation can be such a challenge for employees moving to new roles. 
  7. [24:00] Common misconceptions between the two roles. 
  8. [27:40] Does management and leadership exist on a spectrum?
  9. [30:00] Are certain Cognitive Colours more present in management vs leadership and vice versa?
  10. [36:00] What can companies do to notice emerging leaders better?
  11. [41:00] Should people be shifting between leadership and management?
  12. [47:00] How does this apply in the home?
  13. [51:00] Is there such thing as a “born leader?”

Mentioned in this Episode:

28 Nov 2023How to Effectively Transition a Manager Into a Leader01:00:17

#60 - If you are a manager looking to make the transition to a leader, or a company looking to add current managers to your leadership team, this episode is for you. Recently, CultureSmith Inc. has seen an increasing need for companies to shift their managers into leadership positions. But, he cautions against only positioning this change as a positive. We have deep identity ties to our roles that can be disrupted when we make a role change. Undergoing a process framed by emotional intelligence helps facilitate a smooth(er) transition. In this episode, Shane breaks down the process CultureSmith Inc. uses to help managers move in a meaningful way to a leadership role. He first shares the differences between the two roles (and how one isn’t better than the other), strategies to determine if a role change is a good fit, and finishes by walking through the 6-step process CultureSmith Inc. uses to make the transition. Then, we flip it to the home and talk about adolescent identity and the challenges of discovering who you are. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:45] Fighting against the iCloud. 
  2. [04:15] Breaking down this episode’s topic. 
  3. [09:00] When would a company want to help a manager become a leader?
  4. [12:15] Demographic shifts in the workforce and the need for leaders. 
  5. [17:45] What to do if someone wants to be a leader but the company doesn’t think it’s the right choice. 
  6. [21:15] The process to take someone from manager to leader. 
  7. [24:45] The 3 phases required to shift someone’s identity. 
  8. [34:45] How the Cognitive Colours affect the shift from manager to leader. 
  9. [41:15] Warrior vs diplomat. 
  10. [44:35] Managing your personal identity as your shift to leader.
  11. [46:45] Turning this to the home, a deep dive into the challenges with adolescent identity. 

Mentioned in this Episode:

05 Dec 2023How to Perform a Transformational 360 Review01:04:29

#61 - If you’ve been listening for some time, you’ve likely heard Shane mention the enormous impact a 360 review had on his life and career. But, what we haven’t discussed is how these reviews are performed. This episode breaks that process down. First, we talk about a negative podcast review we got (this review was removed by the poster before this episode aired) as an example of feedback. Then, we transition into the role of 360 reviews and why they’re a crucial way for leaders to get feedback. Shane explains what a 360 review is, why they are important to do, how to tell when it isn’t appropriate, and the common challenges companies face when doing these reviews. Then, we flip it to the home and talk about the synergy created when leaders are reviewed both at their work and as parents. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 


To learn more about today’s topic, visit:


https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:

  1. [00:40] A discussion around reviews and providing effective feedback. 
  2. [02:45] Using feedback as punishment.
  3. [08:00] Why CultureSmith Inc. insists that behavioural frameworks are connected to emotion. 
  4. [13:00] What is a 360 review?
  5. [14:50] Why a 360 is so important to do. 
  6. [20:00] When a 360 review is not appropriate. 
  7. [25:40] Common challenges companies face when doing these reviews. 
  8. [28:00] Who should request the 360 review?
  9. [34:15] The steps Shane uses to run a 360 review with a client. 
  10. [38:00] Why CultureSmith Inc. uses sensory questions (and what that means). 
  11. [41:00] How our Cognitive Colours affect us both as reviewers and reviewees. 
  12. [52:30] Similarities and differences between 360 reviews in the workplace and at home. 
  13. [58:40] Challenges with trying this in both environments. 
  14. [1:00:30] Key takeaways from this episode. 

Mentioned in this Episode:

12 Dec 2023The Problem With Striving for Conflict Resolution01:04:49

#62 - We kick off this week’s episode with a bit of an existential discussion around the use of AI at work and ways it might be able to help teams grow their comfort with conflict. Then, Shane explains the goal of this episode and how it is different from our past episodes about conflict. In this episode, we discuss the stages of conflict. Shane explains what each stage is and how teams go through them at the workplace. He walks through the steps to put a formal conflict process in place, why your goal shouldn’t be to resolve a conflict, and how to get the most out of a conflict. Then, we flip it to the home and talk about the synergy that’s created when you use the conflict process in both environments. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] Thoughts on the new AI CEO. 
  2. [05:00] The potential of using AI to help teams practice conflict. 
  3. [08:30] How this episode will be talking about conflict and what makes it different from past episodes. 
  4. [11:50] A quick refresher on task vs relational conflict. 
  5. [12:30] How to identify a broken conflict system. 
  6. [20:50] Impacts from ineffective conflict. 
  7. [23:50] Challenges organizations face when trying to convert conflict into a formal process. 
  8. [26:15] The first step to take to put in a formal conflict process. 
  9. [28:30] Step 1: Latent Conflict. 
  10. [34:20] How do our Cognitive Colours impact a conflict process?
  11. [41:23] What causes each stage of conflict to fail to move forward?
  12. [51:10] The benefits of using these practices at work and at home in tandem. 
  13. [57:50] Things to avoid when using this process. 

Mentioned in this Episode:

19 Dec 2023Top 6 “Aha” Moments of 202301:15:07

#63 - Over this past year there were 6 key occasions that changed the way Shane and CultureSmith Inc. framed coaching. Inspired by clients, Shane’s own experiences, and stories, this episode breaks down these 6 “aha” moments in easy to understand terms for quick application. From incorporating sensory language, to using storytelling as an accountability driver, consider this your emotional intelligence trend report for 2023. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] Where New Year’s resolutions come from. 
  2. 08:00] How CultureSmith Inc. has started incorporating key podcast episodes into client onboarding. 
  3. [09:00] About today’s topic: The top “aha” moments of 2023. 
  4. [15:00] Are there any patterns in this “aha” moments?
  5. [18:30] The first “aha” moment: Recognizing your different identities as a leader. 
  6. [31:30] The second “aha” moment: Some of us are wired for connection, others for contribution.
  7. [41:25] The third “aha moment: Sensory language. 
  8. [48:50] The fourth “aha” moment: Environmental hygiene. 
  9. [56:50] The fifth “aha” moment: Using storytelling to drive accountability. 
  10. [1:02:30] The sixth “aha” moment: Have to do vs Get to do. 
  11. [1:11:30] Key takeaways from this episode. 
  12. [1:13:00] About our holiday break and what to expect in January. 

Mentioned in this Episode:

09 Jan 2024How You Became Your Cognitive Colour01:15:47

#64 - Welcome back, and happy new year! For our first episode of 2024, we’re diving into the anatomy of the Cognitive Colours. What needed to happen for you to become your specific behavioural profile (both good and bad)? Shane starts by explaining why he’s hesitated about sharing this information; then, we explore what this topic offers for listeners as a missing link behind their behavioural patterns.

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 


To learn more about today’s topic, visit:


https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/


Show Notes:


  1. [00:40] Chit chat around the holidays and why Shane writes his obituary every year. 
  2. [03:30] Shane’s word of the year for 2024 and reflecting on his 2023 choice.
  3. [11:30] What we’ll be covering in this episode. 
  4. [13:20] Why Shane has been reluctant to share this. 
  5. [15:40] Why this information is the missing link for so many people. 
  6. [17:00] How to mitigate the emotional risk around discussing our pasts. 
  7. [22:45] What is the foundation of a colour.
  8. [26:40] The 4 identities the CultureSmith system focuses on. 
  9. [31:00] Where interaction (relational, transactional) and orientation (inward, outward) comes from. 
  10. [39:30] Level 1: your traits, aka the needs and fears of each cognitive colour.
  11. [47:00] How to overcome unmet needs and fears. 
  12. [49:40] Level 2: our shortcuts for making quick decisions. 
  13. [56:15] Level 3: your intrinsic motivation. 
  14. [1:01:10] Level 4: a mix of things. 
  15. [1:04:20] How to use this framework to address common issues at work. 
  16. [1:08:20] Taking this to the home. 

Mentioned in this Episode:

16 Jan 2024How to Give High Performance Praise01:04:56

#65 - When’s the last time you received praise for something and it really made you feel a surge of pride? We’re guessing it’s less often than you’d think. Most of us never learned how to use praise effectively, making it feel more like a “nice to have” than an effective leadership strategy. But, the importance of praise should not be discounted. In this episode, Shane breaks down the model CultureSmith Inc. uses to deliver impactful, high performance praise. First, Shane explains the importance of praise and why so many of us feel “allergic” to it. Then, we explore the consequences if we do not change how we deliver praise. Finally, we cover the model to deliver high performance praise both at work and at home. 

Morgan's Trend Report: https://open.substack.com/pub/scanclub/p/what-digital-audiences-want-in-2024

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] The excitement that comes as an entrepreneur when you’re ready to execute. 
  2. [03:10] Why we’re talking about praise & a bit about the trend report Morgan worked on. 
  3. [09:40] Why the term “high performance?”
  4. [17:10] What needs to change about how we’re delivering praise. 
  5. [20:10] The consequences if we don’t change how we deliver praise. 
  6. [26:40] Common misconceptions about praise. 
  7. [30:10] How to offer high performance praise. 
  8. [39:10] Shane’s 5 principles of leadership. 
  9. [41:10] The 3 types of praise-worthy events.
  10. [43:30] How the Cognitive Colours impact praise. 
  11. [55:20] How to apply this model in the home. 
  12. [58:10] How to help your kids get high performance praise outside of the home. 
  13. [1:00:30] Key takeaways from this episode.

Mentioned in this Episode:

23 Jan 2024Breaking Down the Leadership Messaging Framework00:59:39

#66 - 93% of human communication is non-verbal. In a world where we increasingly work online, almost 100% of communication now doesn’t work for us. We can’t read body language or tone over messaging apps and people love to lean on workplace cliches. Intentional communication is more important than ever. In this episode, Shane breaks down CultureSmith’s Leadership Messaging Template and how it helps to eliminate confusing goals and feedback. This template standardizes leadership communication and allows leaders to get their message across clearly, every time. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com.

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/

https://www.culturesmithinc.com/

Show Notes:

  1. [00:50] Thoughts around time feeling so fast lately. 
  2. [04:30] About this episode’s topic. 
  3. [08:25] Why it’s important to standardize leadership communication.
  4. [11:20] Major causes of miscommunication at work and how this helps prevent them.
  5. [15:15] The components of this framework. 
  6. [20:40] The philosophical problem. 
  7. [24:00] The empathy side. Principle 1: Liking
  8. [26:00] Principle 2: Reciprocity. 
  9. [31:00] Principle 3/4: Authority and Social Proof. 
  10. [35:00] The execution side. Principle 1/2: Task Conflict and Sensory Language. 
  11. [44:00] What if you don’t know how to do an employee’s job?
  12. [46:40] The action side. Principle 1/2: Consistency and Scarcity. 
  13. [50:50] Is this framework something to use in the home?
  14. [53:00] Common leadership clichés Shane is trying to eliminate from the workplace. 

Mentioned in this Episode:

30 Jan 2024What Does It Cost You to Be Kind?01:00:49

#67 - What does it cost you to be kind? No, really. There is a cost associated with kindness that often we aren’t willing to pay. Why? That’s the focus of this episode. Shane first breaks down the defining components of kindness. Then, we explore why kindness is important, how it is viewed in both neuroscience and psychology, and common misconceptions leaders have about kindness. Shane explains why kindness needs to go both ways in the workplace (it is not only the responsibility of the leader) and how our actions can be perceived so differently from our intentions. We close the episode with a discussion around kindness in the home and a teaser on how this all relates to our next episode: Cruelty. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:35] Thoughts on the cold weather in Calgary and catching up on how January is going. 
  2. [03:30] Shane’s question about email marketing. 
  3. [08:30] Getting into today’s topic: Kindness. 
  4. [10:30] A simple, tactical definition of kindness. 
  5. [13:30] Self vs social rewards. 
  6. [16:10] How does each Cognitive Colour experience kindness?
  7. [23:10] How kindness is viewed from neuroscience and psychology. 
  8. [26:00] The biggest misconception leaders have about kindness. 
  9. [32:00] Examples of how our actions are perceived so differently. 
  10. [37:45] Comparing a team where kindness is optimized vs not. 
  11. [40:30] Barriers individuals face with kindness. 
  12. [50:30] Kindness at the home vs the workplace. 
  13. [52:30] Misconceptions about kindness from a parenting perspective. 
  14. [56:20] Key takeaways from this episode and the show overall. 
  15. [60:20] How this ties to next week’s episode: cruelty. 

Mentioned in this Episode:

06 Feb 2024How to Identify and Solve a Cruelty Issue at Work00:54:57

#68 - What does it cost you to be kind? Sometimes, that cost is giving up the chance to be cruel. In this episode, Shane breaks down what cruelty is and why we choose to engage in the behaviour. Shane explains the rationalizing behind cruelty, how each Cognitive Colour experiences cruelty, and what leaders get wrong about it. Then, we flip it to the home and talk about the ways cruelty shows up in our family life. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 


https://www.culturesmithinc.com/


Show Notes:

  1. [00:30] Why Shane’s building’s elevator never works. 
  2. [04:50] Why we’re talking about cruelty. 
  3. [09:00] The definition of cruelty. 
  4. [11:20] How each Cognitive Colour experiences cruelty. 
  5. [23:15] Biggest misconceptions about cruelty from a leadership and organizational perspective. 
  6. [29:45] What you’ll see and hear if cruelty is a problem at work.
  7. [32:00] Is gossip cruel?
  8. [35:00] Barriers to dealing with cruelty. 
  9. [40:30] Differences between cruelty at work and at home. 
  10. [49:30] What you’ll see and hear if cruelty is a problem in a couple.
  11. [52:30] Takeaways from this episode.  

Mentioned in this Episode:

20 Feb 2024The Surprising Solution to Burnout01:04:06

#69 - A lack of motivation, increased negativity about the self and others, a lack of pride in work… These are all common symptoms of burnout that we’ve normalized in today’s society. And, we don’t need to. In this episode, Shane breaks down what burnout is, which industries it shows up most in, how leaders can determine if an employee is facing burnout, and how to remedy the condition based on your Cognitive Colour. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 


To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Shane’s taking a new course at Harvard!
  2. [06:15] The Morgan Berna Award. 
  3. [07:30] Why we’re talking about burnout today. 
  4. [11:40] How CultureSmith views burnout. 
  5. [17:15] Is burnout more physical or emotional?
  6. [18:10] Which industries Shane see burnout in the most. 
  7. [23:00] What leaders should watch for to determine an employee is facing burnout. 
  8. [25:50] The remedy for burnout based on your Cognitive Colour. 
  9. [40:00] Why Shane no longer talks to leaders about motivation. 
  10. [47:30] What to focus on when you’re feeling burnt out. 
  11. [50:20] How burnout looks at work vs at home. 
  12. [57:20] Things parents can teach their kids to help them avoid burnout. 

Mentioned in this Episode:

27 Feb 2024The 3 Most Transformational Books Shane Has Read00:49:53

#70 - In most episodes Shane will reference books that have transformed the way he thinks and how CultureSmith operates. For this episode, we break down the 3 most transformational books he’s ever read. With each book he shares the key points that are important for leaders and parents, anything he disagrees with, and what moment sticks with him. Shane even shares the story that always makes him emotional. Then, we get his to-read list for Q1 of 2024. If you enjoyed this episode, let us know and we’ll do a follow-up!

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 


To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:40] The inspiration for this episode. 
  2. [04:30] Book 1: The Culture Code by Daniel Coyle. 
  3. [06:30] The key takeaway from the book. 
  4. [09:30] The part of the book that makes Shane emotional.
  5. [18:30] Leadership and loneliness. 
  6. [20:50] Was there anything Shane disagreed with the author about?
  7. [22:35] Book 2: Atomic Habits by James Clear. 
  8. [33:30] The law of consistency. 
  9. [34:50] Was there anything Shane disagreed with the author about?
  10. [35:45] Book 3: Good Inside by Dr. Becky Kennedy. 
  11. [47:00] What’s on Shane’s list to read this year. 

Mentioned in this Episode:

05 Mar 2024The Secret to Lasting Happiness at Work00:46:28

#71 - Welcome back! This week we’re talking about the science of happiness. First, we banter about marketing trends and how they relate to Shane’s work with leaders. Then, we dive into what the “science” of happiness is. Can happiness really be measured? Is it what we think it is? What does it mean for those of us who don’t experience it deeply? And, can it be disordered? Then, Shane breaks down the key distinction between eudaemonic and hedonic happiness. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [00:30] Updates on how Morgan’s Trend Report performed. 
  2. [04:00] Some of our favourite podcasts. 
  3. [09:35] Are brands afraid of nicheing down?
  4. [11:00] Getting into today’s main topic: The Science of Happiness. 
  5. [13:00] Why pain is required for happiness. 
  6. [17:00] What is the science of happiness?
  7. [20:00] What is happiness?
  8. [23:00] Happiness vs contentment and what happens for high achievement oriented people. 
  9. [29:50] The day Shane gave up golf.
  10. [31:50] What is the “science” component of happiness. 
  11. [33:15] Normal happiness vs disordered thinking. 
  12. [37:00] Explaining the terms we’ll be discussing on next week’s episode. 
  13. [40:10] Eudaemonic vs hedonic happiness. 
  14. [42:00] Why authenticity is critical for happiness.

Mentioned in this Episode:

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