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09 Feb 2022
Matt Dawson MBE: Managing elite career transitions
00:36:00
Making a career transition is hard at the best of times. And it’s likely that more of us will make them, either by our own making or by necessity as we live longer. It can be even harder when you’ve operated at an elite level. How do you take the best bits of your performance and use them in a new field? How do you reposition yourself, recreating your brand, and establish credibility in a new space when people know you for something else? And when you have a new career and you’ve established yourself with a strong brand, and following, how do you work out which opportunities to pursue, and which ones to turn down.
Matt Dawson MBE has faced these shifts in his career, and challenges. In this illuminating podcast he shares his own journey from being a Rugby World Cup winning player to a business career and media career after he retired from sport. He opens up about how it felt when making these transitions, and how he made wise decisions along the way.
More on Matt:
Matt Dawson MBE, is a TV and radio personality, Strategic Sales Consultant and former England Rugby Player.
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LinkedIn Twitter Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
08 Feb 2022
Whitney Johnson: Mastering your learning curves
00:37:06
How do you master the process of changing as a professional and as a person? How do you understand where you are on the S-curve of learning? And when you do, what will you do next? Dig into exploring the possibilities in front of you, shift gear and career, or disrupt yourself once you’ve reached mastery? How to avoid the distractions that impede your progress, and focus your attention wisely?
Whitney Johnson, CEO of Disruption Advisors, and the author of a brilliant book called Smart Growth: how to grow your people to grow your company, describes three phases on this S-curve of learning: launch, sweet spot, and mastery, and the six roles you play along the way: explorer, collector, accelerator, metamorph, anchor, mountaineer.
It's clear that our development, our learning is a strategic exercise. We need to make choices about where we go next, who we serve, and how we win. Whitney left me optimistic about the potential of humankind to do this, armed with her insights, stories, and tools
More about Whitney:
Whitney Johnson is CEO of the tech-enabled talent development company Disruption Advisors. One of the top ten business thinkers in the world as named by Thinkers50, Whitney is an expert at smart growth leadership.
Book 'Smart Growth: how to grow your people to grow your company'
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23 Feb 2022
Niko Canner: Finding your extraordinary path
00:39:49
Summary:
Organisations are crying out for more strategic leaders. These are the people who are brave enough to make a commitment to an extraordinary path, and skilful enough to make a multitude of choices to get there. They’re able to reframe complex problems as they shape brighter futures for those around them. In conversation they stretch and support, nourish and confront in equal measure.
In this podcast, Niko Canner, founder of Incandescent, speaks eloquently about their traits, mindsets, and practices of these strategic leaders. He describes how it feels t the beginning of a strategy process – the stimulation, the vulnerabilities, the mistakes, and ultimately progress towards a coherent set of choices that enables the organisation to get closer to that extraordinary path.
About Niko:
Niko Canner founded Incandescent in 2013. His work spans the firm’s three major areas of focus: serving as a thought partner to leaders of large enterprises on strategy, organization and innovation; advising founders on the development of their ventures; and partnering with foundations and non-profits engaged in systems change. Here’s his profile.
On Human Enterprise blog - highly recommended. Beautifully written, deep, and practical too. Full of wisdom.
My resources:
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02 Mar 2022
Deepa Purushothaman: Finding, feeling, and forging your power in the corporate world
00:38:12
Summary:
Women of color are one of the fastest-growing segments in the corporate workforce, yet often we are underrepresented—among the first, few, or only ones in a department or company. For too long, corporate structures, the social zeitgeist, and cultural conditioning have left them feeling exhausted and downtrodden, believing that in order to “fit in” and be successful, we must hide or change who they are.
How can they “find, feel and forge their power in the corporate world”? Understanding the systems of delusions that pervade the system is an important start, as is shedding messages we tell ourselves (or been told by those who’ve come before us). Playing this role, acting as the role model and mentor to others, is demanding, often taking its toil on mental and physical health.
Improving the representation, inclusion, and belonging of women of colour requires allies – yes, men in the powerful positions – and collective action to confront, outdated behaviours, and workplace assumptions and inertia.
The book ‘The First, The Few, The Only: How Women of Color Can Redefine Power in Corporate America’ by Deepa Purushothaman sets out a manifesto for how to make sure their words are heard, our lived experiences are respected, and our contributions are finally valued.
It is a powerful, shocking, substantive and story-filled book that moved me, and challenged me to step forward and help. This discussion will resonate if you are an co-worker, ally, or representative of another minority group facing similar challenges.
More about Deepa:
Deepa Purushothaman is a former senior partner at Deloitte, a corporate inclusion visionary and a co-founder of NFormation, a membership-based community for professional women of color, offering brave, safe, new space and helping place women of color in C-suite positions and on Boards. Check out her:
Book ‘The First, the Few, the Only’: How Women of Color Can Redefine Power in Corporate America '
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09 Mar 2022
Dorie Clark: Taking Small Steps in your Long Game
00:34:04
Summary
Many of us are impatient. We’re ambitious, keen to see the spoils of success, but also a little insecure, wondering if we’re going to make it or whether a friend or colleague will get there first. So we go all in, putting in the hours, risking overwork or burnout. Or we focus on what feels easy, guaranteed or glamorous in the moment.
At the same time we want to live healthier lives, more connected to our families, and friends. But it doesn’t seem possible to have it all. Or does it?
Dorie Clark, the author, speaker, coach, and professor, argues that we should try a different approach. How can we create enough perspective to think about the big picture? And how can we make small, consistent steps forward that make a disproportionate impact? Dorie says that we have to be being willing to keep at them, even when they seem pointless, boring, or hard. And she should know given she practises what she preaches.
She shares idea, principles and frameworks that we can apply at work and at home, as well as some fascinating stories from her own career and other professionals’ experiences. As ever, Dorie is a brilliant communicator, articulate and succinct, and a lot of fun too.
More about Dorie:
Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50, and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards. Clark, a consultant and keynote speaker, teaches executive education at Duke University’s Fuqua School of Business and Columbia Business School, and she is the Wall Street Journal bestselling author of The Long Game, Entrepreneurial You, Reinventing Youand Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine.
Book: The Long Game: how to be a long-term thinker in a short-term world.
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16 Mar 2022
Michael Bungay Stanier: How to start doing something that matters
00:27:59
Summary:
How many of us set goals for ourselves? It might be in one of those dreadful HR processes at work. Or a memorable event during the year, like New Year or your birthday. We write them down, sometimes share them with family and friends, work at them. But how many of them help us really get somewhere?
Too often we settle for the status quo, or baby steps. But what would it take to do something that really matters in life. To develop goals, Worthy Goals, that are thrilling, important and daunting.
In this discussion, Michael Bungay-Stanier or MBS, the author, coach, and speaker shares the highlights of his book ‘How to Begin: start doing something that matters’. He sets out a process to find your Worthy Goal, commit to it, and cross the threshold to begin. He challenges us to avoid a life half-lived. To unlock our greatness to work on the hard things.
More about Michael:
Michael Bungay Stanier is the author of six books which between them have sold more than a million copies. He’s best known for The Coaching Habit, the best-selling coaching book of the century and already recognized as a classic. Michael was a Rhodes Scholar and plays the ukulele badly. He’s Australian, and lives in Toronto, Canada. Learn more here. Michael founded Box of Crayons, a learning and development company that helps organizations transform from advice-driven to curiosity-led.
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23 Mar 2022
Alisa Cohn: Making the shift from start-up founder to world-class CEO
00:30:50
Summary:
Being a founder of a start-up takes courage, grit, entrepreneurial spirit. It takes a special kind of person. Somebody who is enormously self-driven, -determined and -motivated. But how far will these traits take you as you look to scale your business? And what will you need to start, stop and change in your leadership style? How will you work hard and smart to avoid burn out and mental health problems?
Alisa Cohn, confidante and coach the founders and CEOs of some of the world’s most successful start-ups and scale-ups shares her perspective on these shifts in perspective and practice.
More about Alisa:
Named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards in London, Alisa Cohn has been coaching startup founders to grow into world-class CEOs for nearly 20 years. A onetime startup CFO, strategy consultant, and current angel investor and advisor, she was named the number one “Global Guru” of startups in 2021, and has worked with startup companies such as Venmo, Etsy, DraftKings, The Wirecutter, Mack Weldon, and Tory Burch.
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30 Mar 2022
Felix Oberholzer-Gee: Simplifying strategy for the better
00:38:22
Summary:
Strategy is a mystery to many of us. It’s an over-used, misunderstood term in business. Put simply, a strategy is a plan to create value. Don’t start with profit though. That’s the result of strategy. Instead, use a "value stick" which provides a way of measuring the two fundamental forces that lead to value creation and increased financial success: (1) the customer's willingness-to-pay (the top of the stick); and (2) the employee's willingness-to-sell their services to the business (the bottom of the stick).
Companies that "win", according to Felix Oberholzer-Gee, create value for customers by raising their willingness-to-pay, and they provide value for talent by lowering their willingness-to-sell. He describes how to do this in this fascinating discussion, talking about the distinction between the creation and capture of value, the potential of “near-customers”, strategy in ecosystems, the power of value-maps, and the relationship between strategy and culture.
More about Felix:
Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration in the Strategy Unit at Harvard Business School. He currently teaches competitive strategy in executive education programs such as the Program for Leadership Development, the Senior Executive Program for China, and in a program for media executives titled Effective Strategies for Media Companies. He hosts a HBR After House podcast, in which he discusses and debates current events that sit at the crossroads of business and culture with fellow HBS professors Youngme Moon and Mihir A. Desai. Here are some more of his resources:
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Personal website, which includes more examples of my work, the services I offer and testimonials from clients
06 Apr 2022
Katy Milkman: How can you change for the better? And stick at it?
00:33:41
Summary:
The last few years will have forced or encouraged us to make changes in our lives. In a positive light, some people have spent better quality time with family and friends, enjoyed the company of their neighbours, exercised more regularly and taken up hobbies again. But when the pressure's on, and there's no systemic "shock" to deal with, it's natural that we slip back to some of our old ways.
To overcome this, Katy Milkman says we should understand our internal obstacles — or “opponents” — and then select the right strategies to overcome them. She picks seven obstacles we face - getting started, impulsivity, procrastination, forgetting, laziness, lack of confidence, and conformity. Whatever situation you’re in, she encourages us to do things that are enjoyable, otherwise we're not going to persist in changing our ways.
More about Katy:
Katy Milkman is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania and holds a secondary appointment at Penn’s Perelman School of Medicine. Her research explores ways that insights from economics and psychology can be harnessed to change consequential behaviors for good, such as savings, exercise, student achievement, vaccination and discrimination. To that end, she co-founded and co-directs the Behavior Change for Good Initiative at the University of Pennsylvania.
In 2021 Katy was named one of the world’s top 50 management thinkers and the world’s top strategy thinker by Thinkers50. The New York Times also named her bestselling book How to Change: The Science of Getting from Where You Are to Where You Want to Be one of the eight best books for healthy living in 2021.
Resources:
Book - How to Change: the Science of Getting from where you are to where you want to be.
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Personal website, which includes more examples of my work, the services I offer and testimonials from clients
13 Apr 2022
Paul Leinwand and Matt Mani: Rethinking leadership beyond digital
00:27:42
Summary:
“Digital transformation” is a big buzzword in business. But digital initiatives alone are not enough to win in the marketplace -- companies need to reimagine the compelling value they will offer and how they will create it in a differentiating way. Two senior partners from Strategy&, former colleagues and friends, set out seven leadership imperatives for transforming companies in the new digital era based on extensive research of twelve companies, including Philips, Microsoft and Adobe:
Reimagine your company's place in the world
Embrace and create value via ecosystems
Build a system of privileged insights with your customers
Make your organization outcome-oriented
Invert the focus of your leadership team
Reinvent the social contract with your people
Disrupt your own leadership approach
This is a stimulating, immersive discussion leaving you with a new manifesto for leading your organisation. They even say which one of the leadership archetypes they are! I always try to get to the personal side too, as you know!
More about Paul and Matt:
Paul Leinwand is a thought leader on strategy, growth, and capability building for Strategy&, PwC's strategy consulting group. He is co-author of four books.
Mahadeva Matt Mani is an advisor to executives on business model transformation and operating performance improvement for Strategy&, PwC’s strategy consulting business. He is the global leader of PwC and Strategy&'s transformation platform.
Their book 'Beyond Digital: How Great Leaders Transform Their Organsation and Shape the Future', Harvard Business Review Press.
My resources:
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Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
20 Apr 2022
Bill Fischer: The myths and magic of innovation
00:39:01
Summary:
Innovation is a topic that always comes up in my work with CEOs, senior executives and entrepreneurs. We focus on how to:
create an innovation portfolio.
balance different types of innovation.
develop a more innovative culture.
open up the organisation to external stimulus.
But there are lots of myths and misunderstandings. Innovation "theatre" too. People talk a great game, but innovation practice doesn't live up to the promise.
Who better to talk to about these topics than Bill Fischer, a guru on innovation and leadership; he worked with companies, like Haier, long before they became household names.
In this episode we talk about:
innovation as a verb.
CEOs who have the curiosity to be innovative.
the power of conversations.
the biggest myths of innovation.
his challenges to design thinking and lean start up approaches.
If you’re look for somebody to challenge conventional wisdom, and refresh your own mindset and approach to innovation, have a listen.
More about Bill:
Bill is an Emeritus Professor at IMD in Switzerland and a Senior Lecturer at MIT. He was inducted into the Thinkers50 Hall of Fame in 2019. He was the Executive President and Dean of the China Europe International Business School, in Shanghai, and served on the faculties of University of North Carolina at Chapel Hill, and Clarkson University.
Book 'Reinventing Giants: How Chinese Global Competitor Haier has Changed the Way Big Companies Transform'.
My resources:
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Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
27 Apr 2022
Roger Martin: Thinking afresh about business
00:42:43
Summary:
Whether we realise it or not, we all use mental models to think about our context (customers, competitors), make choices, structure work, and undertake key activities (such as doing innovation or pursuing M&A).
But how often do you stop for a moment to challenge them? Often we operate on autopilot. If they don't work, we try again, and again, without thinking of an alternative.
My guest in this episode, Roger Martin, has spent his career developing these alternative mental models and approaches that challenge conventional wisdom.
This episode is for anyone who is curious about how to think differently about how to:
- Lead effectively. - Develop strategies that work. - Make decisions.
More about Roger:
In 2017, Roger was named the world’s #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. He is a a trusted strategy advisor to the CEOs of companies worldwide including Procter & Gamble, Lego and Ford.
He is a Professor Emeritus at the Rotman School of Management at University of Toronto where he served as Dean from 1998-2013.
His newest book - his thirteenth - is 'A new way to think: your guide to superior management effectiveness.
Also check out his weekly articles on strategy in Medium.
My resources:
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.
Take the Extraordinary Essentials test to identify your strengths and development areas.
For more details about me:
★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.
11 May 2022
Janice Lintz: Advocating for Access
00:41:32
Summary:
Imagine your daughter or son, niece or nephew telling you that they couldn’t access the facilities like a museum, taxi, or arts gallery. What would you do? You’d feel disappointed. You might even write a letter to complain. But would you try to overhaul the system? That’s a big ask for any parent or relative.
But that’s exactly what Janice Lintz did. Over the last twenty years she has fought for access for the deaf and hard of hearing like her daughter. Induction loops are now fitted in the NYC Transit, taxis and limousine. Airlines have closed captioning on films. All in all, her efforts have helped the 48 million Americans with hearing loss. Changing practices takes a lot of skill, determination, and commitment – it took nine years to introduce hearing loops in taxis. In this discussion Janice let us into her secrets of how she does it. This episode is for anyone who wants to become a strong advocate by:
Getting attention.
Sustaining interest.
Making it easy for the sponsors/decision-makers to change.
Following up with discipline.
Strengthening your resilience.
More about Janice:
Janice Schacter Lintz is a passionate, accomplished hearing loss consultant and advocate, and CEO of Hearing Access & Innovations.
Since 2002, Janice has become the global “go-to” person on all matters related to access for people who are deaf or hard of hearing. Janice works with domestic and international organizations to benchmark best practices and leverage the most effective solutions for their situations. The New York City resident and mother of two is a 2023 Harvard Kennedy School Mid-Career MPA Candidate and a 2022 NYS Disability Rights Hall of Fame Inductee.
You can find out more about Janice here and the organisation she leads
My resources:
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Take the Extraordinary Essentials test to identify your strengths and development areas.
For more details about me:
★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.
24 May 2022
Steve Blank: Reinventing entrepreneurship
00:36:23
How do you scale-up a start-up? How do you make sure a large corporate doesn't stifle innovation?
These are questions - and many more - that Steve Blank has been addressing for decades as one of the world's leading authorities on entrepreneurship and innovation.
In this podcast find out what:
Companies do to innovation as they grow.
The problem with innovation theatre is.
It takes to create an ambidextrous organisation.
The distinction is between an innovator and entrepreneur - and why successful.
He compares founders to.
He thinks of entrepreneurship as a career choice.
He would advise an up-and-coming entrepreneur to do.
More about Steve:
Steve co-created the Lean Start Up movement through his work on customer development. He has been part of, or co-founded eight Silicon Valley startups. He now teaches entrepreneurship and national security innovation to undergrads and postgrads at Stanford University as an Adjunct Professor. The National Science Foundation adopted his Lean Launchpad class as the U.S. standard for commercialising basic and applied research via the Innovation Corps.
His book 'Startup Owners Manual: the Step-by-Step Guide for Building a Great Company.'
For more details including his excellent newsletter go here.
My resources:
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.
Take the Extraordinary Essentials test to identify your strengths and development areas.
For more details about me:
★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.
08 Jun 2022
Chris Rangen: Venturing into the future
00:39:58
You're a founder, Board member or Senior Executive. Tasked with scaling your business profitably and sustainably. But you're facing a complex, dynamic, volatile and uncertain environment.
How do you make smart decisions about where to focus, and how to stimulate innovation in a world of ecosystems? How do you use venture capital wisely? How can you upskill your team to make important decisions?
These are questions - and more - that Chris Rangen has been advising on, speaking about, and teaching for the last two decades.
In this podcast find out what:
★ High-performing Boards and executives do. ★ How to stimulate innovation and scale it. ★ Role corporate venture capital can play. ★ Ecosystems do to the way you strategise and operate. ★ You can do to upskill people through learning simulations.
More about Chris:
Chris is one of Europe’s top strategy & innovation authorities, keynote speaker, business school faculty member, and workshop facilitator with clients across the globe. In 2022, he was listed as one of 30 thinkers to watch on the prestigious Thinkers50 Radar.
He speaks and consults internationally to large companies and governments on innovative strategic transformation, innovation strategies, business model innovation & creative leadership development.
See here for more about his portfolio of roles, services, and resources.
For details about Strategy Tools courses, simulations, and tools look here.
My resources:
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation.
Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
22 Jun 2022
Jeffrey Shaw: Crafting your best self-employed life
00:45:19
About Jeffrey:
Jeffrey Shaw is a speaker and small business coach who helps self-employed and small business owners gain control of their business in what seems like otherwise uncontrollable circumstances.
Drawing on his experience as a renowned portrait photographer, Jeffrey shows business owners how to see business through a different lens and strategies to compose the often-chaotic pieces of life and business into sustainable success.
Jeffrey’s TEDx Lincoln Square talk is featured on TED.com, he’s the host of the top-rated podcast, The Self-Employed Life, author of The Self-Employed Life and LINGO, an in-demand keynote speaker at conferences, events and universities, a LinkedIn Learning instructor and contributing writer to Entrepreneur magazine.
More on Jeffrey's background, values, and services.
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Take the Extraordinary Essentials test to identify your strengths and development areas.
For more details about me:
★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.
06 Jul 2022
Andrea Olson: Truly understanding your customers
00:42:37
Many organisations say that they are customer-centric. But when you look inside they’re far from it. Customers come a distant second to their product or service. And when they do focus on them, they often apply simplistic assumptions about how we think, feel, and behave.
Andrea Olson is a behavioural scientist who has studied how to learn what customers need, but don’t always tell you.
In this podcast find out:
★ What stops customers telling you what they want. ★ What it takes to create a customer-centric organisation. ★ Whether it’s possible to shift from a product to customer organisation. ★ How much you can learn from the examples of how Apple and Tesla approach their customers. ★ Which of the customer concepts used in management are most flawed. ★ Who is an example of an exemplar organisation when it comes to customers. ★ What it takes to create an open, trusted relationship with your customers. ★ How to integrate strategy, culture, and customers.
More about Andrea:
Andrea Olson is a differentiation strategist, speaker, author, and customer-centricity expert. As the CEO at Pragmadik, she works with major organizations to help them better understand their customers and employees to compete more effectively in the market. She invented the 3W Ideation™ process for identifying undiscovered needs by studying customer context, motivators, and biases.
Andrea is the author of The Customer Mission and No Disruptions: The New Future for Mid-Market Manufacturing. She is a four-time ADDY(R) award winner and the host of the popular Customer Mission podcast. Olson is also a contributing author for Entrepreneur, The Financial Brand, Chief Executive, Rotman Management Magazine, and SMPS Marketer Journal.
You can learn more about Andrea here, along with her firm, Pragmadik.
Her new book ‘What to Ask: How to Learn what your Customers Need but Don’t Tell You’ is available here.
My resources:
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.
Take the Extraordinary Essentials test to identify your strengths and development areas.
For more details about me:
★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.
My equipment:
★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz ★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u ★ 2M XLR Cable: https://amzn.to/3GGxkbf ★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C ★ Elgato Key Light: https://amzn.to/3Xhiqyh ★ Elgato Light Strip: https://amzn.to/3gyZF8P ★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX
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20 Jul 2022
Jim Detert: Cultivating your courage
00:48:13
You feel there’s something important to say at work. An idea that could make a big difference. Or a behaviour that’s not good. But you’re not sure whether you should because there isn’t enough psychological safety. Perhaps there’s toxicity in the culture or a strong prevailing way of doing things. You calling something out might be risky to your standing and your career. What does it take to be courageous to speak up about something important? What strategies and tactics can you use?
Professor Jim Detert is one of the world’s leading authorities on what it takes to be courageous and ethical at work.
In this podcast find out:
★ How much organisational context and performance influences how courageous you are.
★ About the impact of not speaking up.
★ How the shift to hybrid workplaces influences how courageous we are.
★ What stops people taking action.
★ How to take your first steps in being more courageous.
★ What it takes to stay curious.
★ How to be courageous with competence.
And, as ever, Jim shares his own habits for high performance and the impact he wants to have on the world.
About Jim:
Jim is the John L. Colley Professor of Business Administration at the Darden Graduate School of Business Administration and a Professor of Public Policy at the Batten School of Leadership and Public Policy, both at the University of Virginia.
His writing on workplace courage and related topics is grounded in decades of formal research and brought to life based on intimate portraits of leaders and ordinary people he’s come to know personally.
Jim thrives on empowering people to have difficult conversations, engage rather than avoid challenging situations, and competently embrace other opportunities for courageous action in their own lives and workplaces.
You can find out more about Jim and his research and book ‘Choosing Courage: the everyday guide to being brave at work' here: https://jimdetert.com/
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14 Sep 2022
Paul Polman: Creating companies that give more than they take
00:34:26
Time is running out for our planet. We are taking more than we are giving. CSR targets don’t go far enough. And societal inequality is on the rise. It requires a rethink of how we do business, how we lead organisations, how we measure impact.
Who better to set out the manifesto for change than Paul Polman, the former CEO of Unilever and co founder of Imagine One. He’s done what he’s advocated; turned a global company into a force for good whilst still delivering exceptional shareholder value. He’s now become an advocate, catalyst, ambassador, writing a book called ‘Net Positive: with Andrew Winston. It sets our how businesses should and can give back more to the world than they take, and why it matters.
We talk about:
What Net Positive means and why it’s a better concept that Net Zero.
What stops CEOs from taking the necessary action.
What it takes to learn and unlearn new leadership and business practices.
Whether it’s possible to develop a new mindset of systemic leadership if you’ve been a short-term, mercenary leader.
The three characteristics of CEOs he would look for.
Critical moments in a CEO’s tenure that can make or break their contribution to addressing these systemic issues.
His own personal habits that help him do extraordinary work.
About Paul:
Paul works to accelerate action by business to achieve the UN Global Goals, which he helped develop. As CEO of Unilever (2009-2019), he demonstrated that a long-term, multi-stakeholder model goes hand-in-hand with excellent financial performance, and has been described by the Financial Times as "a standout CEO of the past decade."
Paul’s new book, “Net Positive”, is a call to arms to courageous business leaders, setting out how to build net positive companies which profit by fixing the world’s problems rather than creating them. He Chairs IMAGINE and Saïd Business School, and is Vice-Chair of the UN Global Compact as well as B Team Leader. Paul is Honorary Chair of the International Chamber of Commerce, which he led for two years.
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Work relationships can be hard. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. Many of us walk away, avoiding difficult people. But we can only endure so much thoughtless, irrational, or malicious behaviour—there's your sanity to consider, and your career.
In her book Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms.
In this podcast find out what:
★ Why it matters to get along at work. ★ The most fascinating of the eight archetypes. ★ Coping with difficult people. ★ Changing yourself. ★ The impact of biases on workplace dynamics. ★ The worst thing you can with difficult people. ★ The role of gossip. ★ Her own habits and changes.
About Amy:
Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.
She is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others.
For the past three years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace
My resources:
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For more details about me:
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12 Oct 2022
Laura Vanderkam: Making Time for What Matters
00:32:47
How strategic are you with your time, attention, and energy? Many successful executives aren’t, surprisingly. Their days are overly busy (some feel proud of this), as if their schedules run their life. They’re racing against the clock, trying to get through never-ending to-do lists. They feel exhausted by the weekend, and frustrations fester as they don’t progress important professional or personal projects. Sound familiar?
How do you wrestle back control, tackle the chaos, and make time for what matters? My guest in this podcast, Laura Vanderkam, has pioneered approaches to help you do this. An authority on managing time she advocates time tracking, and in her new book Tranquility by Tuesday sets out nine rules to apply to create more time and cut out waste.
We talk about:
★ The nine rules. ★ The biggest benefits from applying these rules. ★ What it takes to commit to the process. ★ How to use the rules in your team. ★ How to track your time (and why) ★ The power of intentionality. ★ How to avoid being inflexible. ★ The impact of hybrid working. ★ Her impact and legacy. ★ Her own habits.
About Laura:
Laura Vanderkam is the author of several time management and productivity books, including Tranquility by Tuesday: 9 Ways to Calm the Chaos and Make Time for What Matters, along with Juliet’s School of Possibilities, Off the Clock, I Know How She Does It, What the Most Successful People Do Before Breakfast, and 168 Hours. Her work has appeared in publications including the New York Times, the Wall Street Journal, Fast Company, and Fortune. She is the host of the podcast Before Breakfast and the co-host, with Sarah Hart-Unger, of the podcast Best of Both Worlds. She lives outside Philadelphia with her husband and five children, and blogs at LauraVanderkam.com.
Tranquility by Tuesday book and scorecard: https://lauravanderkam.com/books/tranquility-by-tuesday/
Time Makeover Guide and Time Tracking Sheet: https://lauravanderkam.com/time-makeover-guide/
Planning tips and hacks: https://lauravanderkam.com/2016/01/14-time-management-strategies-from-highly-productive-people/
My resources:
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26 Oct 2022
Tomas Chamorro-Premuzic: Supercharging human performance
00:41:09
We’re moving into the age of psychological capital based on curiosity and creativity. We need to harness data on behaviours more effectively to help us understand people in an unbiased, objective, and meritocratic way. It might sound straightforward but it will require overcoming resistance especially from those who have grown into senior leadership roles in the system; they fear what the data may show them, revealing some home truths.
Aspiring leaders have to be willing to challenge the way business works, being dissatisfied with the status quo. They'll need to rethink of aspects of conventional wisdom – the divide between leaders and managers, the premium of style over substance, and the notion that we bring our whole selves to work.
Who better to stimulate our thinking and design this new system that Prof Tomas Chamarro-Premuzic, one of the world’s leading social scientists and practitioners.
About Tomas:
Dr. Tomas Chamorro-Premuzic is an international authority in people analytics, talent management, leadership development, and the Human-AI interface. He uses science and tech to help organizations predict human performance. He is the Chief Innovation Officer at Manpower Group, co-founder of Deeper Signals and Metaprofiling, and Professor of Business Psychology at both University College London, and Columbia University. Tomas has published 10 books and over 200 scientific papers. He is a frequent contributor to Fast Company, the Guardian, Forbes, and the Harvard Business Review.
Resources:
His writing: https://www.drtomas.com/writing/
His science-based tools: https://www.drtomas.com/commercial/
My resources:
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For more details about me:
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23 Nov 2022
Bruce Daisley: Drawing Strength from Others
00:39:45
When you’re feeling life is tough, you’re typically told to ride it out, put your head down, get through it. That might help some people, for a while. But it’s missing something. Only when we reach out to others, find a connection, get some support that we truly feel better – using fortitude.
In this podcast Bruce Daisley challenges conventional wisdom by arguing that the power of social connection is the critical aspect of resilience. For example, the biggest predictor of well-being after major heart surgery 3/6/12/24 months afterwards is the number of groups the patient feels part of.
The challenge for leaders is how to we create that connection when we’re working more virtually and maybe only seeing each other in person a couple of days a week. You have to create the time to build the foundations of trust and to sustain relationships.
About Bruce:
Bruce Daisley is a best selling author and technology leader from the UK. He has become regarded as one the most respected thought leaders on the subject of workplace culture and the future of work. His prior business career saw him spend 12 years running Twitter in Europe and previously YouTube in the UK.
Resources:
Fortitude Book: https://www.findfortitude.net/ Joy of Work Book: https://eatsleepworkrepeat.com/joyofwork/ Eat Sleep Work Repeat Podcast: https://eatsleepworkrepeat.com/category/podcast/ Workplace Culture Course: https://www.findfortitude.net/culturecourse
My resources:
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For more details about me:
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09 Nov 2022
Gena Cox: Building Inclusive Organisations
00:41:18
Inclusion has been one of those terms we might reserve for HR, an initiative, or a special interest group.
Wrong. It’s critical to the success of any organisation, and a moral responsibility.
For too long, traditionally disadvantaged groups – by race, gender, sexuality – have progressed slower and had poorer experiences at work.
Their leaders – from a majority group – have employed avoidance tactics, in some cases standing away and not giving eye contact, sticking to their familiar places and faces.
What does it take to build an inclusive organisation? Dr. Gena Cox shares the highlights of her book 'Leading Inclusion':
★ The critical 3 Cs required of any leader. ★ Why talking about a business case for diversity or inclusion (or both) is offensive. ★ Where biases show up, and what to do about them. ★ Why it doesn’t take special or different leadership of people who are different from the majority. ★ What it takes for Chief Diversity Officer to have a positive impact.
About Gena:
After a decades-long year career advising leaders in some of the largest companies in America and beyond, Dr. Gena Cox concluded that the pace of workplace inclusion change was unacceptably slow. She harnessed her organizational psychology and executive coach insights, her understanding of c-suite dynamics, and her personal workplace experiences to write a book, Leading Inclusion. Her book helps leaders connect unfamiliar dots to drive inclusion from the top of their organizations. Gena asks her clients to remember one simple idea: “Inclusion tops diversity!”
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07 Dec 2022
Andy Woodfield: Coming out as your best self
00:41:54
What would it take to show and give your absolute best at work? Even having to ask the question suggests there’s something amiss.
Perhaps it’s because we’ve been told what we’re not good at that we’ve forgotten what we are good at. Or we’ve been wearing a mask for so long that it’s all become part of a performance.
Andy Woodfield has spent his career trying to figure out the uniqueness and the dreams of the people he works with. That curiosity leads to powerful human connection, and a conversation about what they can do together. The foundation of exceptional teamwork and performance.
Building this culture of inclusion and belonging is not for the faint-hearted. It’s really hard work. Even harder if you have to come out every week as a partner who happens to be gay.
In this podcast, Andy shares his own story of coming out, figuring out his own uniqueness and his place. He describes his ways of discovering the best in other people, methods that have become movements.
This episode is for anyone who is looking to take their performance to the next level, who may feel like they’re not giving their best at work, or who wants to get the best out of their team.
About Andy:
Andy is the Global International Development Leader at PwC, Global Client Partner for the Foreign, Commonwealth, and Development Office, Partner sponsor for the Alumni Network, the Leadership Exchange, and the Shine network (LGBTQ+), and the Founder of Liliput Gin.
He undertook a two year cycle of experience as the Chief Sales and Marketing Officer for PwC UK, transforming the firm's sales, marketing and client experience capabilities to bring the firm’s people closer to their clients. He was also a 2020 Finalist for the MCA Outstanding Achievement Award.
Resources:
Website: https://www.andywoodfield.com/
Book (This is your moment): andywoodfield.com/book
My resources:
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21 Dec 2022
Bill George: Reinventing your leadership authentically
00:32:57
Bill George tells me that this the most difficult time to be a leader he’s seen in his life as they face major generational, political, societal shifts and challenges. The traditional command and control approach to leadership and management doesn’t work.
Instead, we need more authentic leaders have a clearer, longer-term view of what it takes to make their organisation successful. Leaders who take a stand on important issues, particularly the issues their employees and customers care about. Leaders who act as coaches more than manager, who tell the truth, are transparent, vulnerable, able to admit their mistakes. Organisations need younger leaders, especially those from the front line, closest to the action.
They should also encourage people to find their truth north – their fundamental values and beliefs – as early as possible in their careers, and challenge people mid-career to revisit and refresh their perspective on them. Reflect on your life, the good and bad times, strip it back and ask yourself what you are here for, and what matters. Look to lead an integrated life, practising reflection on how well you show up, perform, and align your own purpose to that of the organisation you work with.
About Bill:
Bill George is executive fellow at Harvard Business School (HBS), where he has taught leadership since 2004. He was chair and CEO of Medtronic, the world’s leading medical technology company. Under his leadership, Medtronic’s market capitalization grew from $1.1 billion to $60 billion, averaging 35 percent a year. Earlier in his career, he was an executive with Honeywell and Litton Industries and served in the U.S. Department of Defense. He has served as a director of Goldman Sachs, ExxonMobil, Novartis, Target, the Mayo Clinic, and World Economic Forum USA.
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What can a banker who built one of the biggest financial empires in the world and was a major philanthropist teach us about strategic leadership? A lot, in fact. I talk to Dan Gross, the author of a biography on Edmond J. Safra called ‘A banker’s life’. It’s a fascinating counter to many of the practices we hear and see – for better or worse – in modern day life.
Safra was incredibly ambitious, looking to build wealth, nurture his community, and build bridges across the world. We hear about his approach to:
Entrepreneurship, starting at a very young age.
Developing relationships across different cultures in three continents.
Putting purpose at the centre of his business and life.
Working out the customers he wanted to serve, and the risks he wanted to take (or not).
Work-life integration.
Succession planning.
Safra treated his business as a family. And led a dynamic, colourful life, professionally and personally.
About Dan:
Dan Gross is one of the most widely-read writers on finance, economics, and business history. Over the past three decades, he has reported from more than 30 countries, covering everything from the dotcom boom and the rise of China to the global financial crisis of 2008-2009. He worked as a reporter at The New Republic and Bloomberg News, wrote the “Economic View” column in The New York Times, and served as Slate’s “Moneybox” columnist.
Gross is a bestselling author of eight books, including Forbes Greatest Business Stories of All Time; Generations of Corning; Dumb Money: How America’s Greatest Financial Minds Bankrupted the Nation; and Better, Stronger, Faster: The Myth of American Decline and the Rise of a New Economy.
His great-grandparents immigrated to the United States from Aleppo and Damascus.
‘A banker’s journey’ book: https://www.amazon.co.uk/Bankers-Journey-Edmond-Global-Financial/dp/1635767857
My resources:
Sign up to one of my courses (https://bit.ly/3QHvlYm).
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Ruchika T. Malhotra: Reinventing culture from the inside out
00:37:58
You’re looking to build a higher performing team, or organisation, where more people can do their best.
Sounds simple, right?
But there are some biases and blockers in the way. You know that you’ve got work to do but you’re not sure where to start. You look around and realise that you hire and promote people who look like you and the other members of your leadership team, whether intentional or not. You want to be a good ally to people in under-represented or under-estimated groups but you’re not sure how to.
This podcast with Ruchika Tulshyan gives you practical ways to address these points, based on her extensive research, consulting work, and personal experience.
We talk about:
How recruiters get it wrong when they talk about cultural fit.
How to tackle biases throughout your organisation.
Your responsibility if you have privilege.
How to practise allyship productively.
What it takes to ask the right questions of others
About Ruchika:
Ruchika Ruchika T. Malhotra is the best-selling author of "Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work,” published by MIT Press and available now. Ruchika is also the founder of Candour, a global inclusion strategy firm. She is also a regular contributor to Harvard Business Review and the New York Times.
A global citizen and Singaporean foodie, Ruchika has lived in four countries. She currently calls Seattle home.
‘Inclusion on Purpose’ book: https://www.rtulshyan.com/inclusion-on-purpose
My resources:
Sign up to one of my courses (https://bit.ly/3QHvlYm).
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What if you could be more aware of them, in control of them, and learn from them?
That’s the topic of my conversation with Liz Fosslein in this episode. She shares her stories, research, and experience of tapping into Big Emotions, captured so brilliantly in her book of the same name, co authored with Mollie West Duffy.
We talk about how to handle and learn from your anger, burnout, comparison, feelings of uncertainty.
So if you’re feeling any of these emotions or know somebody who is, this is the episode for you.
You might know Liz from his stunningly creative illustrations that adorn many a social media post. So I couldn’t resist asking about how she develops them too.
About Liz:
Liz is the co-author and illustrator of the national best-seller Big Feelings and the Wall Street Journal best-seller No Hard Feelings (which have both been translated into 15+ languages) and an expert on effectively embracing emotions at work. As the head of content and communications at Humu, she empowers leaders to develop and manage successful, inclusive teams.
Liz regularly speaks about how leaders can walk the line between sharing and oversharing, build resilient teams, and create high-performing cultures of belonging. Her work has been featured by Good Morning America, The Economist, TED, The New York Times, NPR, Adam Grant, and Mindy Kaling.
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Richard Bistrong: Moving from corruption to compliance
00:42:46
The news is littered with examples of ethical lapses and corruption. In fact, a Strategy& study showed that it was the biggest reason for CEOs resigning. Yet, compliance is still a word and a practice that is not always considered pivotal to the success of organisations. It’s often perceived as part of the bureaucracy that stops or slows down progress.
Who better to talk to than a man who has transformed himself from somebody who was corrupt and sent to jail to somebody who is now a world authority on the subject.
This is the podcast for you if you want to:
- Hear his own fascinating story of redemption and transformation. - Learn where to start if you feel your organisation or team is close to or over the edge when it comes to ethical practices. - Manage risk in an organisation that is more dispersed especially in hybrid working arrangements. - Help somebody who you feel has moved to the dark side of the force. - Make the difficult issues discussable. Or how to position and sell the role of compliance within an organisation – from policeman or policewoman to an enabler.
About Richard:
Richard is the CEO of Front-Line Anti-Bribery LLC. He is a speaker, author, and consultant to multi-nationals on ethics and compliance. He supports existing initiatives by helping people, teams, & organizations appreciate that no one is ever alone when it comes to ethical decision-making & that we never have to sacrifice integrity to succeed.
His clients include Volkswagen, Novartis, Airbus, Kraft Heinz and Microsoft, among other Fortune 100 multinationals and global trade groups. In person and virtually, Richard has presented to hundreds of diverse global multinationals in North America, South America, Europe, Asia and the Middle East. His talks focus on anti- bribery, ethics and compliance challenges, sharing his front-line experience and perspective on real-world corruption and compliance risk.
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How good is your writing at work? It's rather important. Think about your bids, pitches, presentations, Executive or Board papers, investment cases and, of course, emails. Too often writing is dry, technocratic, and overly complex. It makes it hard for the reader to understand in one go, or at all. It limits your ability to convince them of your thinking, and tarnishes your brand.
In this podcast, Scott Keyser, the 'Writing Guy', shares his tips and lessons from working with companies over the last 30 years. He shows that it is a learnable skill for everyone If we start with the right mindset.
You'll hear about:
how to write with clarity and conciseness.
achieving brevity without being brief.
how to create space for flamboyance.
why writing well doesn't mean dumbing down.
the importance of preparation and planning.
mistakes to avoid.
who and what inspires him.
About Scott:
Scott Keyser is the "Writing Guy". He is the author of two books 'Winner Takes All: sevenand- a-half principles for winning more bids, tenders, and proposals' and 'rhetorica', which set out his writing system. He works with clients from professional services firms to start-ups to corporates (such as the Economist) to improve the way their write - to engage your market, convince your boss, win over buyers, investors, staff or suppliers.
Books: https://www.amazon.co.uk/Winner-Takes-All-Seven-half/dp/1907794506 and https://www.amazon.co.uk/Rhetorica-toolkit-everyday-writing-techniques-ebook/dp/B01MFDZ1QK/
My resources:
Sign up to one of my courses (https://bit.ly/3QHvlYm).
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Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
How do you lead a group of clever, brilliant people?
That’s a question I posed of Francois Ortalo-Magne, Dean and CEO of the London Business School.
We delve into his world as the leader of the one of the world’s most prestigious business schools.
We talk about:
Harnessing the collective intelligence of his faculty and students for the greater good – making connections and creating the conditions for curious wandering.
The opportunities and challenges from being an outsider CEO.
The role and impact of a business school.
His toughest decisions e.g. during the pandemic.
What he would disrupt in business education, and where he would start.
You’ll hear about analogies stretching farming to football too!
About François:
François Ortalo-Magné is the ninth Dean of London Business School. As Chief Executive Officer of the School, he is implementing a plan to fulfil a vision of LBS as an engaged community walking the learning journey together.
With a faculty recognised for its world-class academic research and a School community rich in diversity, LBS advances careers, transforms organisations and shapes policy. Its London and Dubai campuses are at the hub of a prestigious global network inspired by their own stories of life-changing impact.
Prior to his appointment, Ortalo-Magné was the Albert O. Nicholas Dean and Robert E. Wangard Professor of Real Estate at the Wisconsin School of Business. He grew up in France in the Pyrénées and on the family farm in the Lot Valley
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How do you create the best places to work? This is a question many leaders are asking themselves as they figure out new hybrid environments. To do this, they need to understand the features and characteristics of high performing workplaces and the enabling organisational culture.
In this podcast, Julia Hobsbawm, author of The Nowhere Office and Bloomsburg columnist, gives her insights into the workplace revolution. She shares her thoughts on where work is heading and how leaders need to listen, ask and iterate to create the conditions for high performance.
“There is no hard and fast fixed rule or model anymore. This is what's scaring the pants off people.”
– Julia Hobsbawm
You'll hear about:
What the nowhere office is.
Obstacles that stop thoughts becoming actions
What’s going on in the hybrid world.
What’s happening to the demand of office space.
Are there winners and losers in the corporate real estate marketplace?
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The answer to that question has far reaching implications for your health, performance and wellbeing. As leaders there are many benefits to ensuring sleep is prioritised over work, from being able to make better decisions, improving your mental and physical health, to getting the best out of your teams. But how do you ensure you get enough?
In this episode, Dr. Els van der Helm, a Sleep Neuroscientist and one of the top 5 sleep experts in the world, discusses the cost of chronic sleep debt. She explores how to improve sleep, performance, and wellbeing by making sleep integral to our lives, not a residual when we’ve finished off everything on our to-do list.
“There's this direct thing that can help us feel happier: sleep.” – Dr. Els van der Helm
You'll hear about:
The detrimental impacts of prolonged bad sleep
What causes people to change sleep habits?
The neuroscience of behaviour change
The frontiers of sleep neuroscience
The link between sleep and cancer
Why light is important to our biological clocks
How Dr Els prioritises sleep
The importance of easy access to sleep
About Dr. Els van der Helm:
Dr. Els van der Helm is a neuroscientist, adjunct professor at IE Business School, has been named one of the top 5 sleep experts in the world and now advises corporations around sleep, performance, and wellbeing. She supports CEOs and decision makers worldwide to help them get the best out of themselves, their team members, and their organisation.
She hosts keynotes, workshops, webinars, Sleep & Wellbeing Months, in combination with science-based assessments. Separately she also supports players in the sleep and wellbeing space as a boardroom advisor, educating their workforce on sleep and assisting in the creation of science-based sleep content for product and marketing purposes.
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Why should companies encourage their employees to build their personal brand?
A question that many companies shudder at the thought of. Individuals sharing their own ideas and opinions can’t be good for the company, right? Wrong. Personal branding can be used by companies to share values and ideas through the individuals that work for them with far wider reach.
In this conversation Amelia Sordell, personal branding expert, gives expert advice on everything personal branding. From how to develop your personal brand as a leader to how to overcome the fear of expressing yourself online. She also debunks personal branding myths as well as the importance of encouraging your team to share their personal brand for the benefit of the company.
“Personal branding is really powerful because it gets you into rooms where strangers are talking about you.” – Amelia Sordell
You'll hear about:
· What people get wrong about personal branding
· Why companies stop people developing personal brands
· How to start expressing yourself as a personal brand
· Amelia's steps to personal branding
· The frontiers of personal branding
· How to develop more confidence in yourself
· Management myths debunked
· Is Amelia a visionary or emergent strategist?
· Living life for the plot not the ending
· The impact Amelia wants to have on the world
· What fuels Amelia's best days?
About Amelia Sordell:
Amelia is the Founder and CEO of Klowt, the UK’s leading personal branding agency. Named as one of Management Today’s Women under 35, Amelia is an entrepreneur, marketeer, thought leader, and influencer with a substantial social media following. Amelia has 2 children, a community online of over 150,000 people and has built a multi-million personal branding agency, Klowt all off the back of her personal brand.
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Karen Dillon & Rob Cross: Managing your microstresses
00:37:48
Do you let the little things get to you as a leader?
Everyone has those moments of irritability that you regret afterwards. You were stressed. It happens, doesn’t it? But it doesn’t have to if you know how to manage your microstresses and what causes them. As a leader you can be more resilient and create a stronger, richer identity if you know how to deal with microstress.
Karen and Rob reveal not only how to identify your microstresses but also what impact they are having on your co-workers, family, and friends. They delve into strategies you can take to keep a sense of perspective and enjoy the moment more. We also get insights into what they do to manage their own microstress. Get ready for lots of actionable tips to get a grip on your microstress.
“A telltale sign of microstress is that you may be triggering unintentionally, and it almost always come back on you.”
You'll hear about:
The difference between micro and macrostressers
How do you recognise a microstress?
How to use knowledge of microstress to improve performance
What are the most harmful microstresses?
Research findings
Why a rich multi-dimensional life inoculates life's stresses
Actions they have taken to reduce microstress
What impact do they want on the world?
Tips for leaders to reduce micro stresses
About Karen:
Karen is the co-author of 3 books with Clayton Christensen: "The Prosperity Paradox: How Innovation Can Lift Nations Out of Poverty"; Wall Street Journal best-seller "Competing Against Luck: The Story of Innovation and Customer Choice"; and New York Times best-seller "How Will You Measure Your Life?
She is currently the Editorial Director of BanyanGlobal Family Business Advisors.
About Rob:
Rob is the Edward A. Madden Professor of Global Leadership at Babson College, Founder and Chief Research Scientist at Connected Commons (a consortium of over 150 leading organizations accelerating network research and practice), and author of Beyond Collaboration Overload as well as over 50 articles, many of which have won awards, in top scholarly outlets.
Sign up to one of my courses (https://bit.ly/3QHvlYm).
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Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
How do you lead creative people in a high profile organisation like the BBC?
Tom Fussell is the CEO of BBC Studios, the BBC’s production and distribution business. Most recently, his team was responsible for the coverage of the King’s Coronation and the Queen’s Funeral. It doesn’t get much bigger or more under the spotlight than that.
In this episode, Tom discusses how he’s creating the conditions for people to feel empowered to do their best work, often in high pressure situations like these. He covers how he’s scaling the business whilst maintaining coherence, including how he makes partnerships work successfully. He reflects on his leadership approach, the tough calls he's made, and how he looks after himself.
“The standard is perfection, and that’s the only standard the world will accept.” – Tom Fussell
You'll hear about:
· What is Tom Fussell's leadership style?
· Positioning BBC Studios in the BBC
· How to lead creative people
· Maintaining coherence whilst scaling the BBC
· Making partnerships work
· How to evolve an inclusive and diverse culture
· Challenges of being CEO of BBC Studios
· The importance of giving people space
· How Tom keeps fresh as a leader
About Tom Fussell:
Tom Fussell is the CEO of BBC Studios, the BBC’s production and distribution business. He is on the BBC Executive Board, reporting into Director General, Tim Davie. Tom became CEO in October 2021 after holding the interim position for 13 months. Prior to this Tom was CFO at BBC Studios, starting the role in 2017, having held the same position at BBC Worldwide since May 2016.
He has previously held leadership roles in Shine, Harper Collins UK, Random House, and the BBC.
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Alex Osterwalder: Stimulating innovation from the C-Suite
00:34:10
How do you stimulate innovation?
In this episode, Alex Osterwalder, CEO and Founder of Strategyzer, talks about what it takes to stimulate and pursue innovation in a difficult and dynamic context. He talks about why CEOs need to invest at least 40% of their time on innovation activities, how they should use new measures (AKIs that complement OKRs), and how to develop inclusive, high performing teams. Alex also talks about the implications for AI in innovation - how it can help develop prototypes and how it will encourage innovation professionals to up their game.
“If you’re not producing innovation results you’re doing innovation theatre.” – Alex Osterwalder
You'll hear about:
How organisations practise innovation
Why OKRs don't work
Separating exploration and exploitation
Creating an innovation mindset
Should CEOs have split roles?
The impact of ecosystems on innovation
How AI is being used in innovation
Developing high performance inclusive teams
What are Alex's strengths?
What is Alex's leadership style?
The biggest sacrifices Alex has made
About Alex:
Alex is the CEO and Founder of Strategyzer, the company that provides corporate innovation strategy advice, tools, and training. He’s the co-author of five books, including the Invincible Company and the Business Model Canvas. He is also a Visiting Professor at the IMD Business School. Ranked No. 4 of the top 50 management thinkers worldwide, Alex also holds the Thinkers50 Strategy Award.
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Who better to talk with than Aidan McCullum, who's used this mindset as he's moved from being a professional rugby player, to commentator, to innovation leader, to transformational consultant, keynote speaker, and host of the successful Innovation Show.
He talks about what it takes to reinvent yourself, how to think about your mindset (your ‘software’) and how to look after yourself as you experience discomfort and anxiety. Aidan emphasises the importance of a ‘fuzzy’ vision to help guide you as you make important decisions.
“You can't change business models until change mental models. You don't change what people do until they change how they think.” – Aidan McCullen
You'll hear about:
· What is mindset?
· How to manage yourself to make wise decisions
· Improve yourself to reinvent yourself
· Managing anxiety as you go through reinvention
· The importance of a vision
· Aidan's process of learning story telling
· What has most inspired Aidan from his podcast?
· Misconceptions about discipline and innovation
· What does Aidan struggle with?
· What impact does Aidan want to have on the world?
About Aidan McCullen:
Aidan is a transformational consultant, leading workshops and giving keynote speeches. He is the host of the Innovation Show podcast and the author of the book ‘Undisruptable: a mindset reinvention for individuals, organisations, and life’. He is an Adjunct Professor at Trinity College, Dublin and a non-executive director of various organisations. Previously, he held innovation leadership roles at RTE and Communicorp and was a professional rugby player.
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Dana Chapman: Feeding your body with the right stuff
00:35:04
How does nutrition impact strategic leaders?
This episode is all about feeding your brain and body with the right stuff. In other words, how can you enjoy a good nutritious diet, and why it matters for our performance and wellbeing at work, and indeed in life. Dana Chapman, a leading nutritional therapist joins me to share her advice on how to do this.
Dana explains food’s role as a source of nutrients rather than a source of fuel and how understanding this has profound impacts on both our physical and mental health. She gives practical advice on how to make changes to your diet to improve your gut health as well as how to have good eating habits and the triggers that can lead to poor nutritional choices.
“A lot of it is people seeing food as fuel, rather than people seeing food as a source of nutrients and a source of raw materials that help our bodies to perform the best” – Dana Chapman
You'll hear about:
● What is poor gut health?
● What does good nutrition look like?
● What are good eating habits?
● What steps can you take to improve nutrition?
● Triggers that cause poor nutrition
● Does nutrition affect mental health
● Dana's views on supplements
● What is Dana's Gut Safe Model?
● Dana's biggest nutritional changes
● What helps Dana do her best work?
About Dana Chapman:
Dana is a health and wellness expert, a nutritional therapist, and founder of DC Nutrition. She works with organisations and individuals who want to take control of their mental health. Empowering people with knowledge about how their bodies work, and how this knowledge can help you feel better, think better and perform better. Her training is in Nutrition Science, which incorporates elements of how genetics, stressors, environment, food, movement and sleep all impact how we feel, think, and perform.
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The virtual world was thrust upon us all with the pandemic and it has since become a way of working life. That doesn’t mean everyone makes their virtual work engaging, inspiring and thought provoking. Robbie Samuels is the perfect guest to talk to about creating virtual events people will remember.
He talks about the challenges we all face working in virtual environments, from the sessions themselves to how we can have those sensitive conversations with team members. He busts myths around the virtual working experience and what you can do to ensure your team sees the value in them. He gives the fundamental things we need to remember to make the audience experience an enjoyable one from the technical setup to the body language we use.
“I need people to recognise that sometimes virtual is the optimal option.” – Robbie Samuels
You'll hear about:
· The challenges of working virtually
· Busting myths about working virtually
· What are the main skills needed in virtual working?
· The best moments of Robbie's virtual experiences
· How to read body language in a virtual session
· How to keep informal interactions going
· Having sensitive conversations virtually
· What does Robbie's best day look like?
About Robbie Samuels:
Robbie is an event design consultant and executive Zoom producer, with a passion for creating engaging and unforgettable experiences. He is the best-selling author of three books, the latest being "Break Out of Boredom: Low-Tech Solutions for Highly Engaging Zoom Events".
Robbie is also a professional speaker, HBR contributor, and the host of the Schoomze podcast (since 2016).
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Aldo Spaanjaars & Sandrine Zerbib: Learning from Chinese Entrepreneurs
00:38:06
What can we learn from Chinese entrepreneurs?
China is home to some of the world’s most successful entrepreneurs and companies. Yet, much of the management thinking and practices we use comes from Western companies.
This episode fills this gap by delving into what it takes for companies to thrive in this dynamic, unpredictable, and hyper-competitive market. Aldo and Sandrine share their collective experience of 60 years of working and living in China, outlining tactics strategic leaders can master, whether operating in China or elsewhere.
They discuss the importance of adaptability, customer focus, data, and having a hunger to succeed. They also reveal the mistakes companies make that lead to failure, especially Western companies looking to enter the Chinese market.
“In the West a thinker is highly revered. In China an observer is highly revered.” – Aldo Spaanjaars
You'll hear about:
· Why was the book called Dragon Tactics? · Company success stories in the Chinese market · Sources of systemic failure in Chinese markets · The biggest business myths · The emperor decides but agility rules · Transformational vs incremental innovation · Is there results-driven ruthlessness in China? · Who should we learn from in China? · The biggest disagreement when writing Dragon Tactics · How to go from OK to great in China · The biggest gift of working in China
About Sandrine Zerbib & Aldo Spaanjaars:
Sandrine is the President of Baozun Brand Management and the President of Baozun Europe. Previously she was President of Adidas Greater China and the CEO of Chinese Group Dongxiang and created her own e-commerce operation industry, which was acquired by Baozun.
Aldo manages his own China advisory firm, Dragon Strategies. Until end 2022 Aldo was Executive Vice President, Outdoor at Anta Sports, China’s #1 domestic sportswear company.
Over his 25-year career in China, Aldo also held senior leadership roles at Fosun Fashion Group, Lacoste, Adidas Greater China, and J.Walter Thompson.
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Imagine sailing around the world for 10 years starting from the age of seven, covering more than 47,000 nautical miles. You experience different cultures and enjoy some amazing sights, whilst also dealing with many hardships, including isolation, hunger, and a lack of education. That was Suzanne Heywood's childhood, which she captured in her brilliant book, Wavewalker: Breaking Free.
In this episode, Suzanne shares the highs and lows of that childhood, with events and situations unimaginable for many of us. She also talks about how she overcame challenges living at sea and on land, often on her own. We find out about her three superpowers from this experience, and what she's learned from it in terms of how she approaches obstacles, and how she's raised her children. Her experience gives us plenty of inspiring stimuli to help us tackle difficult decisions, situations, and people we face.
“My parents chucked me off the boat on an island, abandoned me in New Zealand, and disowned me in Oxford.” – Suzanne Heywood
You'll hear about:
· Suzanne's highlights of living all around the world · Were physical or mental challenges the hardest? · Where does Suzanne’s determination come from? · How to tackle long periods of boredom · Living in a confined space for a decade · Breaking free from a relationship with her parents · The shifts from boat life to university life · How has her life impacted relationships with her children? · Getting the balance right between work and family
About Suzanne Heywood:
Suzanne was born in the UK but for most of her childhood sailed around the world with her family, with limited access to formal education. She came back to the UK aged 17 and won a place to study at Oxford University. After her PhD at Cambridge University, she joined McKinsey and Company where she became a senior partner. She is now a Chief Operating Officer of Exor. She married the late civil servant Jeremy Heywood in 1997 and they have three children.
She is the Sunday Times bestselling author of What Does Jeremy Think?, and Wavewalker: Breaking Free
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Juliette Powell and Art Kleiner: Using AI responsibly
00:40:08
How should we be using AI positively and constructively?
AI is part of our lives both personally and professionally whether you like it or not. Any senior executive or entrepreneur should be learning more about how best to use AI in their organisation, but there are many implications of its use that need to be considered. In this episode Juliette Powell and Art Kleiner share their wisdom, expertise and considerable research on this topic to give us a nuanced perspective of its use.
We talk about fascinating applications of AI, not just generative. How much control we have over it, or think we do, in particular the data it uses. We also talk about how we can build trust in the algorithms and systems and how we can mitigate bias and what companies and governments should be doing more of.
“I don’t know where it’s going to go but I am glad to be alive at this moment.” – Juliette Powell
You'll hear about:
● What is Artificial Intelligence?
● The implications of illusory control
● What is the AI dilemma
● Data privacy solutions with AI
● Behaviours developers of AI need to change
● How can leaders create AI debate space?
● How should governments use AI
● The biggest myths about AI
About Juliette Powell and Art Kleiner:
Juliette is an independent researcher, strategist, entrepreneur, and keynote speaker at the intersection of technology and business. She has delivered live commentary on Bloomberg, BNN, NBC, CNN, ABC, and the BBC and presentations at institutions like The Economist, Harvard, and MIT. She was a cofounder with Intel Labs of the research network WeTheData.
Art is a writer, editor, and entrepreneur who focuses on machine, organizational, and human behaviour, the neuroscience of leadership, content strategy, and the strategies and insights needed in business to manage complex dilemmas. His books include The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management and The Wise Advocate: The Inner Voice of Strategic Leadership.
Sign up to one of my courses (https://bit.ly/3QHvlYm).
Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.
Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
Tammy Gooler Loeb: Creating optionality in your career and life
00:42:24
Have you ever felt stale, overwhelmed or directionless?
You might be performing well, but something's missing. The voice inside your head is getting louder, asking you questions about what your purpose is in life, what you are here to do, and who you are here to serve. My guest in this episode is Tammy Gooler Loeb and she helps people find answers to be able to craft their job, career, and indeed life in a way that is more intentional and fulfilling.
Tammy has worked with executives on how to overcome this inertia to forge more fulfilling careers and lives. She discusses why people go stale in their careers and how you can jolt yourself out of it. She also gives insights into ways to build a career with a sense of purpose and how you can create career optionality and begin to trust yourself with your choices.
“When people are feeling a little stale or stuck it’s usually because they don’t have all the information they need.” – Tammy Gooler Loeb
You'll hear about:
· Why do people go stale mid-career?
· What can jolt you out of the staleness?
· How to build a greater sense of purpose
· The importance of trusting yourself
· How executives can create career optionality
· How executive success is being redefined
· The life lessons Tammy has learned
· How do you keep yourself fresh?
About Tammy Gooler Loeb:
Tammy is an Executive and Career Coach, Author, Speaker, and Podcast Host who brings determination and focus to her work with clients who aim to develop greater satisfaction in their careers and work relationships. She is a Certified Professional Co-Active Coach by the Co-Active Training Institute, a graduate of the Co-Active Space Leadership Program, and holds an MBA from Boston University.
Her award-winning book is called ‘Work from the Inside Out: Break through nine common obstacles and design a career that fulfils you.’
Sign up to one of my courses (https://bit.ly/3QHvlYm).
Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.
Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
Keaton Hoskins: Leading a limitless entrepreneurial life
00:39:06
What does it take to be a successful entrepreneur?
Discipline for a start. Not just in your work but how you stay true to your values and the way you lead your life. It’s one of the reasons why Keaton Hoskins, my guest in this episode, has successfully scaled a number of multi-million dollar businesses.
Keaton discusses how he identifies unmet needs to generate businesses and what it takes to scale them. He gives incredible insight into where you need to focus your time to be a successful serial entrepreneur. He also explains the principles needed to guide wise decisions in business and how he takes care of his mental health in this demanding lifestyle.
“I spent a lot of time cultivating in myself value. Value that I could bring to the table.” – Keaton Hoskins
You'll hear about:
· Where do Keaton's business ideas come from?
· How Keaton successfully scaled businesses
· Are all of his businesses stand-alone?
· How far ahead is Keaton looking with his brand?
· Where does Keaton's discipline come from?
· How to know where to focus your time
· Principles needed to guide wise decisions
· Keaton on generating outbound leads
· How Keaton works on his mental health
· Who does Keaton learn from?
· What helps Keaton have his best days?
About Keaton Hoskins:
Keaton is a serial entrepreneur, Millionaire Mindset Mentor, and TV star of the Diesel Brothers Show. His ‘Limitless Society’ club has grown to over 1000 members in less than a year and produced 8 millionaires (one worth $35 million). He has launched and scaled 30 businesses reaching 8 figures. He has also co-authored a book 'The hardest thing about divorce: going to war with yourself'.
His goal is to ‘create a society where people no longer believe in any limits and to help others grow in their dreams, goals, and aspirations.
Cultural engagement plays a critical role in influencing people to think and act differently. It can be the difference between meaningful or transactional relationships. To be successful in marketing we need to understand people's values and beliefs more deeply, and how we can then appeal to them.
My guest in this episode is Marcus Collins, someone who has done this for a living for years working with some of the world's top brands, including Apple and Beyoncé. He argues that if a brand wants people’s custom it requires trust, intimacy, and being part of their congregation and tribe.
He also discusses the meaning of culture, his tips for ambitious business owners and how they can drive consumption without compromising ethics. Crucially he also tells CEOs how they can become better storytellers.
“Trust is the mechanism that absorbs uncertainty.” – Dr. Marcus Collins
You'll hear about:
· What does culture mean to Marcus? · What goes wrong in traditional marketing? · How companies build trust · How brands maintain trust · How could Marcus' work apply to organisations? · 3 tips for ambitious business owners · Driving consumption whilst being ethical · How CEOs can become better storytellers · How disruptive is Marcus' thinking? · Marcus' advice to people looking to do big things · Working as head of Beyonce's digital strategy · Marcus' congregations and tribes · Marcus' best day
About Dr. Marcus Collins:
Dr. Marcus Collins is an award-winning marketer and cultural translator with one foot in the world of practice—formerly serving as the Chief Strategy Officer at Wieden+Kennedy New York—and one foot in the world of academia—as a marketing professor at the Ross School of Business, University of Michigan.
Prior to his advertising tenure, Marcus began his career in music and tech with a startup he co-founded before working on iTunes + Nike sport music initiatives at Apple and running digital strategy for Beyoncé.
How can you undergo digital transformation successfully?
Too often, it is led without a clear vision by those at the top of the organisation who are just looking to launch technology pilots across the business. To do it well means you may have to challenge your thinking to inspire new ways of working.
David Rogers is my guest in this episode, an expert in digital transformation who has been at the forefront of advising to and teaching companies how to do it well. He discusses the 5 critical steps to digital transformation as well as how companies can sustain it.
He also shares how the New York Times went from doing it badly to becoming more profitable and sustainable when they got it right. As well as how A.I. will change the future of digital transformations.
“Always be asking, what is the risk of inaction?” – David Rogers
You'll hear about:
· Does digital transformation apply to all organisations? · 5 critical steps of digital transformation · The non-sequential nature of the 5 steps · How to sustain digital transformation · Companies with admirable digital transformations · What do boards need to avoid and get right? · The biggest shifts David sees in leaders · How ecosystems impact digital transformations · Will A.I. radically change digital transformations? · Quickfire questions for David · What does David's best day look like?
About David Rogers:
David Rogers is one of the world’s leading experts on digital transformation, a member of the faculty at Columbia Business School, and the author of five books.
David helps companies transform their business for the digital age, working with senior leaders at corporations including Google, Microsoft, Citigroup, Visa, HSBC, Unilever, Merck, GE, among others.
At Columbia Business School, Rogers is faculty director of executive education programmes on digital business strategy and on leading digital transformation.
Tiffani Bova: Enhancing your customer and employee experience
00:45:10
How can you improve your customer and employee experience?
People in the CSuite can forget customer and employee experience are linked. If you change how customers interact with products or services, your employees change the way they work too.
In this episode I am joined by Tiffani Bova, a growth expert. Her research shows 80% of customer facing employees do not feel the technology they use works for the tasks they are given. The question is, if it doesn’t work for employees how can it work for customers?
Tiffani shares what she thinks makes fantastic customer experience, how you can make your employees job easier, and how to nurture an experience mindset within global enterprises.
“If you are going to do something for your customer, pause and ask, what is the impact on my employee” – Tiffani Bova
You'll hear about:
● What is fantastic customer experience? ● Making it easy for employees to do their job well ● Where CEOs should start ● Nurturing an experience mindset ● Having empowering conversations with employees ● The hardest obstacle for CSuite to overcome ● Creating enterprise wide mindset change ● Tiffani's biggest mindset change ● What is Tiffani working on for her own development?
About Tiffani Bova:
Tiffani Bova is a leading thinker who Forbes says “reshapes our perception of growth.” As both a practitioner and academic she offers a unique perspective and has helped lead the tech industry through several evolutions over her nearly 30-year career as Salesforce’s former Growth and Innovation Evangelist, and previously as a Research Fellow at Gartner. She is the author of two Wall Street Journal bestsellers: GrowthIQ and The Experience Mindset.
She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice.
For some it's an indulgence or luxury, for others, it's an essential, non-negotiable aspect of work and life. Whatever your view being more aware of what you want in life is surely an important step for all.
In this episode I am joined by Dan Pontefract, who redefines and refrains it by calling it work life bloom. He argues that if we want to apply our best selves to our work, we need to be more human and curious and what it is that we want.
He discusses his ideas around work life bloom, and how the concept of work life balance is flawed. He shares how leaders can enable their teams to bloom and how to marshal that process. He also talks about how leaders can protect their own mental health when having to support others through their own struggles.
“We bring our lives into our work, nevertheless, our work shapes us” – Dan Pontefract
You'll hear about:
· Work-life balance is flawed · The masks leaders wear · How leaders can make their team bloom · How to protect your own mental health · How to marshal a group closer to blooming · Devising a harmonious new order within teams · What impact does Dan want to have? · What makes Dan’s best day?
About Dan Pontefract:
Dan Pontefract is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations worldwide, including Salesforce, Amgen, the State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, the Government of Canada, Manulife, Nutrien, and the City of Toronto, among others.
As an award-winning and best-selling author, Dan has written five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. Dan also writes for Forbes, Harvard Business Review, and other outlets.
Being able to communicate with creativity and conviction is something leaders need to encourage their teams to contribute more and give meaningful ideas.
In this episode I am joined by Neil Mullarkey, comedian, actor and coach to senior executives. He is also a co-founder of the world-famous Comedy Store players in London, and he believes that improv is a key ingredient to being a great communicator.
He shares his mindset practices before, during and after a performance, and the best ways you can use improv in a work environment. He discusses whether business and humour can go hand in hand as well as the barriers that are in the way to make this happen. We also talk about how to listen to others, building on what they say, and then bringing more of yourself into the conversation.
“Improv is the humour that works in organisations, working with what's in the moment” – Neil Mullarkey
You'll hear about:
· Neil’s mindset before a performance · Neil’s observations from working with leaders · The best examples of using improv at work · How to make sure your contribution is really good · Can business and humour go together? · Barriers and obstacles in the way · Managing the good times and the bad · What impact does Neil want to have on the world?
About Neil Mullarkey:
Neil is an actor, comedian, coach, and author. He co-founded the world famous improvisation group The Comedy Store Players with Mike Myers. He’s appeared on the likes of Have I Got News For You, Smith and Jones, Whose Line Is It Anyway, Austin Powers (International Man of Mystery and Goldmember), I’m Sorry I Haven’t A Clue, Lovejoy, Saturday Live, Carrott Confidential, Paul Merton The Series, Spiceworld The Movie and QI.
He now also inspires people and businesses to embrace their creativity and enhance their communication skills, working with corporate clients to develop innovation and agility in the workplace.
Morra Aarons-Mele: Turning anxiety into your superpower
00:36:00
Have you ever suffered from anxiety?
We all have anxiety. At best, it gives us energy, drive and ambition, but at its worst it can be debilitating. I haven't met or worked with a leader who isn't anxious. The problem is that not many talk about it privately or even publicly.
My guest in this episode, Morra Aarons-Mele, is raising our consciousness, understanding and practices in all things anxiety. We talk about what causes anxiety, where it shows up at work and in life, and what you can do to create a healthier relationship with it. She also covers how to listen to your inner voice, how to get in tune with your body, and how it reacts in order to understand different triggers and traps.
I was genuinely and sincerely moved by this conversation, especially given some of my own challenges with loneliness.
“Anxiety is an ancient emotion in our toolkit of emotions for a reason” – Morra Aarons-Mele
You'll hear about:
Anxiety’s prevalence in the workplace
What to look for with anxiety
The biggest thought traps to look out for
What has helped Morra in her dark moments?
Working with someone struggling with mental health
Turning anxiety into a superpower
Channelling anxiety more effectively
Where does Morra find joy?
David’s experience with mental health
About Morra Aarons-Mele:
Morra Aarons-Mele is a global speaker, best-selling author, and entrepreneur. Winner of the 2023 Media Award from Mental Health America. Shortlisted for the 2023 Thinkers50 Distinguished Achievement Award for Leadership.
Morra is author of The Anxious Achiever: Turn Your Biggest Fears Into Your Leadership Superpower, published by Harvard Business Review Press.
Taking the higher ground in business is integral to doing work ethically and with integrity.
This is a necessity if you look at the systemic challenges we're facing, whether it's climate change, social inequality, or fragile geopolitics.
My guest in this episode, Alison Taylor, shares her wisdom and recommendations on how to tackle this. We talk about how to take a longer view even when faced with urgent, difficult, and immediate pressures. She outlines what she would look for in the mindset and practices of a CEO and Boards looking to take the higher ground, and she calls out some of the biggest myths and misconceptions in the world of business that often create unrealistic expectations for leaders.
“We need CEOs to step up and solve societal problems, because no one else is going to solve them” – Alison Taylor
You'll hear about:
Alison’s view on ethics and integrity
Blending systemic and short term pressures
Looking at your personal behaviours
Regulators creating better business plans
Changing board behaviour
Overcoming an organisation’s inertia to change
The biggest myths Alison hears
What does Alison’s best day look like?
About Alison Taylor:
Alison is a Clinical Professor at NYU Stern School of Business, where she teaches professional responsibility, sustainability, and leadership classes. She is also an Executive Director of Ethical Systems, a collaboration between leading academics working on behavioural science, systems thinking and organisational psychology. She’s also a senior advisor at BSR, Zai Lab, KKR, and Pictet Group, a board director at Preventable Surprises, and a member of the advisory board of Venture ESG.
More people are. But it’s not an easy endeavour. It comes with a sense of excitement and fear.
In this episode Herminia Ibarra gives insights into what it takes to transition careers. She discusses why having a grand plan is the wrong move, the importance of developing your own story and why practice makes perfect. She also explores the signals we can look for to know when we are making the right decisions, as well as what she has learned from her own career changes.
“It’s not just an issue of time, it’s also extricating yourself from a context that defines you” – Herminia Ibarra
You'll hear about:
· Why having a grand plan is wrong · How to find the people you want to become · How to balance doing and exploring · Tips to develop your own story · Signals to look out for when making decisions · What helps people make wise decisions? · Radical vs incremental ambitions · Herminia's learnings from her career transitions · What impact does Herminia want to have?
About Herminia Ibarra:
Herminia is the Charles Handy Professor of Organisational Behaviour at London Business School. Prior to joining LBS, she served on the INSEAD and Harvard Business School faculties.
An authority on leadership and career development, Thinkers 50 ranks Herminia among the top management thinkers in the world. She is a member of the World Economic Forum’s Expert Network, a judge for the Financial Times Business Book of the Year Award, a Fellow of the British Academy, and the 2018 recipient of the Academy of Management’s Scholar-Practitioner Award for her research’s contribution to management practice.
As a leader it can be challenging to define what success means to you. To achieve this, you need master your inner journey by reflecting, collaborating, and reinventing yourself.
My guest in this episode, Paolo Gallo, is an expert in developing leaders who do just this. We talk about the importance of foundational beliefs that guide how leaders think and behave. As well as how we should think about what success means, and what it implies for who you spend your time with, and what you spend your time on.
We reflect on what it takes to refresh and reinvent your identity as you look to amplify and enhance your leadership impact. Paulo also discusses why leaders can have such narrow definitions of success.
“What unites people with organisations is not what you do, but how you are doing it” – Paolo Gallo
You'll hear about: · Why personal beliefs are important to Paolo · Paolo's most important belief · How do so many people lose their identity? · What leads to narrow definitions of success? · What does it take to find peace with oneself? · Knowing yourself vs playing the outer game · Achieving spiritual levels of leadership · Myths about leadership
About Paolo Gallo:
Paolo is an executive coach, bestselling author and keynote speaker. He collaborates with Bocconi and Ashridge Business Schools. He was the chief human resources officer at World Economic Forum in Geneva, chief learning officer at the World Bank in Washington, D.C. and director human resources at European Bank for Reconstruction & Development in London, with previous experiences at International Finance Corporation in Washington, D.C. and Citigroup in London, New York and Milan, his hometown.
Holger Nils Pohl: Tackling complex problems using visual thinking
00:41:09
What type of stimuli helps you to think?
Leaders often shy away from using visual stimuli as it can be seen as gimmicky. But knowing where, when, and how to use it can transform how problems are solved.
My guest in his episode is Holger Nils Pohl, one of the best at using visual thinking to tackle complex problems. He discusses how to apply it, and the tools you can use to help you and your team use it in a meaningful way. He also shares how to avoid doing it badly, something many leaders can struggle with.
He gives insight into how he uses his background in teaching within his work, how he deals with perfectionism and why autism is his superpower.
“A lot of the struggles we have are actually caused by missing clarity” – Holger Nils Pohl
You'll hear about:
● The importance of clarity in business ● Why multi-sensory stimuli amplify conversations ● The scientific nature of visual senses ● The three elements of Holger’s framework ● The role teaching plays in Holger’s work ● How to tame perfectionism ● How Holger prepares to work at his best ● Why autism is a superpower ● What impact does Holger want to have?
About Holger Nils Pohl:
Holger is a multi-passionate creative, visual strategist, author of Non-Fiction, Kids' and Fantasy books, trainer, and autistic.
He believes in the transformational power of visual tools and creates clarity for his clients, workshop delegates, readers, and viewers. He does this by reducing complexity to simple, actionable steps.
Culture is more popular and necessary for management to consider than ever. Talking about culture is one thing, improving it, evolving it into something better, more inclusive, and higher performing is quite another.
In this episode my guest is Aga Bajer, a leading authority on culture. We talk about what it takes to develop a greater sense of belonging, and what that means and involves. She shares how organisations can develop and evolve a culture as well as the important role fun plays in the process.
Aga also discusses the impacts deep belonging has on culture as well as the misconceptions commonly held around it. So, if you're looking to supercharge the performance of your team, this episode is certainly for you.
“Culture is a movement rather than a mandate” – Aga Bajer
You'll hear about:
· Aga’s definition of culture · Why codifying culture is important · How do you evolve culture? · How do you bring culture to life in organisations? · How do you scale culture pilots? · How important is fun to culture? · The impact of deep belonging on culture · Misconceptions about culture · The impact Aga wants to have on the world
About Aga Bajer:
Aga is the Founder and CEO of CultureBrained, the first-of-its-kind virtual community for Culture Leaders. She’s spent more than 20 years helping leaders build cultures that foster belonging, innovation, and high performance. She’s the host of the CultureLab podcast and co-author of the book ‘Build a coaching culture.’
Fixing problems is often seen as a slow, complex process but it doesn’t need to be this way. You can solve the hardest problems your organisation faces at speed; you just need to know how.
In this episode I am joined by Harvard Business School professor Francis Frei. She talks about what it takes to build trust fast, and how to focus on the hard problems. She also shares how to scale an idea to create real change and how to build a more inclusive environment that enables it.
Frances counters many management practices and mindsets we've heard of so get ready to be challenged and indeed surprised.
“Leaders need to decide, which is the big problem we should work on now” – Frances Frei
You'll hear about:
● How to combine the long and short term ● Identifying the big problems ● Tackling a deficit of trust ● Making the right new friends ● Moving from prototype to scaling ● The power of storytelling ● Judgement and curiosity don't sit well together ● What makes a more inclusive environment? ● What is Frances most proud of? ● The impact Frances wants to have on the world ● Finding inspiration
About Frances Frei:
Frances is a professor of Technology and Operations Management at Harvard Business School. A global thought leader on organizational change, Frances is widely recognized for her dynamic teaching style and breakthrough insight into how to move fast and fix things. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. In 2017, she took a leave from HBS to serve as Uber’s first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture.
Asking questions can be more than a way to elicit an answer. They allow us to form connections. Used in the right way they are a powerful tool for us to learn from each other.
In this episode I am joined by philosopher, Dr Pia Lauritzen, who spends her life researching the art and science of question-making. This is becoming even more important as more organisations are opening up their approach to innovation, strategy and transformation, inviting people to share their perspectives.
We discuss ways of asking better questions, and getting the balance right between asking questions and sharing knowledge. We also delve into why you need to find out what people care about to be able to connect through questions.
“Questions are probably the most powerful way of being in the world” – Pia Lauritzen
You'll hear about:
What is the power of questions?
What does it take to break down barriers?
How do you connect around questions?
The balance between questions and knowledge
Finding out what people care about
Tools to help with questioning
AI and questioning
Coaching people to ask better questions
How Pia has improved her questioning
The impact Pia wants to have on the world
About Pia Lauritzen:
Pia Lauritzen is a Danish philosopher and tech entrepreneur. She holds a PhD in philosophy and is the inventor and founder of Qvest and Question Jam. She has published five books (Questions is upcoming on Johns Hopkins University Press in November 2023), and her regular column for strategy+business is read by more than 20,000 decision makers worldwide.
What impact do the biases you hold have on your work?
Living and working in a more critical manner allows you to be more informed and less impacted by bias. This can have positive impacts on your work and those around you, just by challenging yourself to think differently.
In this episode I am joined by Alex Edmans, author of May Contain Lies. He shares his deep knowledge of bias and how to think smarter and more critically. He discusses how he uses this within personal aspects of his life too.
Are you confusing correlation with causation? A statement with a fact? Evidence with proof?
This episode is full of practical advice you can use in your projects or meetings. Or even when listening to the news, to become more aware of what could be misinformation.
“Misinformation affects our professional and personal lives” – Alex Edmans
You'll hear about:
Which are the most harmful biases?
How pervasive are biases?
Does Alex make gut decisions still?
Business and the ladder of inference
Using these ideas in practice
Is doing less better?
Looking at specifics vs broad data
How to challenge people with ill-informed views
How to inspire more debate and dissent
Managing himself with other’s critical thinking
What Alex's best days look like
About Alex Edmans
Alex is Professor of Finance at London Business School. He has a PhD from MIT as a Fulbright Scholar, and was previously a tenured professor at Wharton and an investment banker at Morgan Stanley. He has spoken at the World Economic Forum in Davos, testified in the UK Parliament, and given the TED talk “What to Trust in a Post-Truth World” and the TEDx talks “The Pie-Growing Mindset” and “The Social Responsibility of Business” with a combined 2.8 million views. He is a non-executive director of the Investor Forum, on the World Economic Forum’s Global Future Council on Responsible Investing, and on Royal London Asset Management’s Responsible Investment Advisory Committee.
He has won 25 teaching awards at Wharton and LBS and was named Professor of the Year by Poets & Quants in 2021.
Imagine holding a meeting but you don’t know how to respond to a situation. The way you react to your anxieties can negatively impact the outcome you want to achieve. It doesn’t have to be this way; you can be prepared.
In this episode I am joined by Matt Abrahams, an expert in communication. He says there are ways of preparing yourself and then responding, which is achieved through changing your mindset and having structures to follow.
He discusses the common moments we get caught off guard at work and how we can prepare for them. He also shares ways that you can become a better listener, and his methods to talk smarter in the moment.
It's about getting out of your head and finding ways to connect with the other person.
“You actually have to prepare to be spontaneous” – Matt Abrahams
You'll hear about:
Moments we get caught off guard at work
How to be able to apply Matt’s methods
How do you listen properly and attentively
Dealing with difficult situations
The power of storytelling in these moments
Matt’s recommendations to perfectionists
Matt’s top tip for dealing with difficult situations
What Matt’s best day looks like
The impact Matt wants to have on the world
About Matt Abrahams
Matt is a leading expert in communication with decades of experience as an educator, author, podcast host, and coach. As a Lecturer in Organisational Behavior at Stanford University’s Graduate School of Business, he teaches popular classes in strategic communication and effective virtual presenting. Outside of the classroom, Matt is a sought-after keynote speaker and communication consultant. He has helped countless presenters improve and hone their communication, including some who have delivered IPO road shows as well as Nobel Prize, TED, and World Economic Forum presentations. His online talks garner millions of views and he hosts the popular, award-winning podcast Think Fast, Talk Smart The Podcast.
What can leadership learn from nature? And from fishing in particular?
From operating in demanding, choppy waters with lives on the line to the individualised attention each catch needs, there are a great many similarities according to my guest in this episode, Oleg Konovalov.
As you’ll hear it’s not just fishing but nature itself that can teach us about leadership. Oleg shares the lessons he has learned from his time as a fisherman that he now brings into his coaching practices.
We talk about the mindset leaders need to have as they seek to create better futures and make important decisions day in, day out. He also discusses how he avoids taking on passengers and what he learned from falling in icy waters.
“Leadership is about an ability to think and act for a better future” – Oleg Konovalov.
You'll hear about:
Words related to leadership
Myths about leadership
Nature as a leadership coach
How do you keep a clear head?
How being a master fisherman helps with mindset
How to avoid hiring passengers
Revealing Strengths: The Role of a Leader
Developing a servant based approach to leadership
Oleg's experience falling into icy waters
The impact Oleg wants to have in the world
What helps Oleg do his best work?
About Oleg Konovalov:
Oleg is a global thought leader, author, business educator, consultant, and C-suite coach. He is named among the top eight global experts in leadership and shortlisted for the Distinguished Award in Leadership by Thinkers50. He is on Global Gurus Top 30 in Leadership, is the #1 Global Leading Coach (Marshall Goldsmith Thinkers50 Award), and has been named one of the Global 100 Inspirational Leaders 2022, along with Bill Gates, Elon Musk, Jeff Bezos, Oprah Winfrey.
Having been named ‘the da Vinci of Visionary Leadership’ by many leading authorities of our time, Oleg is considered #1 in the world in the field of vision and visionary leadership.
He is the author of The Fisherman’s Path to Leadership, The Vision Code, Leaderology, and other books.
Sharing moments talking about what truly matters in life. No performance, no script, just being part of a community.
My guest in this episode, Tony Martignetti's mission is to help people create these connections in work and life. Allowing people to feel part of the bigger picture and do their best work.
Tony shares how to create those moments, emphasising the importance of curiosity and compassion. This can sometimes be difficult, so he gives insights into how best to manage them. As well as how you can open up and share something of yourself skilfully.
This is an episode packed full of lessons to help you understand yourself and those around you even more.
“The beauty is in the pauses and time to just listen more” – Tony Martignetti
You'll hear about:
Campfires and community
Creating a safe environment for sharing
How to share skilfully
How open should you be?
Creating greater connection and community in teams
Getting to the real objective
Giving everyone space to talk
What would Tony tell his younger self?
What impact does Tony want to have on the world?
What does Tony’s best day look like?
About Tony Martignetti:
Tony is a leadership advisor, best-selling author, podcast host, speaker, entrepreneur, idea generator, people connector, and a curious adventurer. He bring together over 30 years of business and leadership experience and extreme curiosity to elevate leaders and equip them with the tools to navigate through change and unlock their true potential.
Before becoming the founder and Chief Inspiration Officer of Inspired Purpose Partners, he was a finance and strategy executive with experience working with some of the world’s leading life sciences companies.
Are you able to execute the vision you have for your life?
For many creating a vision is hard enough, to then take action to get closer to it can seem near impossible. But if you knew how to develop your vision from the inside out you would see that it is indeed possible.
In this episode I am joined by Caterina Kostoula, a vision coach and author. She shares what it takes to develop your vision and how to move towards it. She also shares her own obstacles she has had to overcome to achieve the vision she has for herself.
We also delve into how to nurture your sense of purpose, your grounding, your inner voice to help guide you. Far from being woo woo, this is essential if you want to lead a great life, including work, and leave a positive impact in the world around you.
“Vision is the navigational system that guides you through a fulfilling life” – Caterina Kostoula
You'll hear about:
· Caterina’s definition of vision · Knowing where to start · Getting rid of mental blocks · Life working in harmony · Internal vs external validation · Caterina’s advice for those feeling under pressure · What does Caterina struggle with? · What impact doe Caterina want to have on the world? · What does Caterina’s best day look like?
About Caterina Kostoula:
Caterina is the founder of The Leaderpath®. She is an executive coach and was previously a Global Business Leader at Google, who is now a client themselves. She also coaches leaders from Amazon, INSEAD, Vodafone, and many startups around the world.
Caterina now heads The Leaderpath®, along with a handpicked team of Leaderpath coaches, providing executive one-to-one coaching, team coaching, live programs, and courses helping business leaders choose their own path to success.
She holds an INSEAD MBA and an Executive Coaching MSc from Hult Ashridge Business School. She is accredited as a Senior Practitioner by the European Mentoring and Coaching Council.
Be honest with yourself, how would you rate your meetings?
More importantly how would those attending rate them?
Too often executives and professionals have schedules full of them. They even see meetings as a sign of their status, their importance. Yet they still hate the thought of them.
My guest in this episode, Steven Rogelberg, is a world-renowned authority and academic on the topic. He's pioneered some fascinating research, and he's found great ways to distil it into practice.
He shares practical advice you will immediately be able to use in your next meeting to get the most out of them. From framing agendas with questions to making sure the right people are there. My personal belief is that mastery of meetings is available to everyone if you learn, do the hard work, practice, seek out feedback, and try and try again.
“Leaders have to ultimately recognise that they are a steward of others' time.” – Steven Rogelberg
You'll hear about:
· What are meetings actually here to do? · How to set meetings up for success · Ensuring people come with positivity · How to get it going at its best · Getting rid of group think · Recovering from conflict in meetings · Avoiding default timings of meetings · Getting people to follow through · The impact Steve wants to have in the world
About Steven Rogelberg:
Steven G. Rogelberg is Chancellor's Professor at University of North Carolina at Charlotte. He has over 150 publications addressing issues such as team effectiveness, leadership, engagement, health and employee well-being, meetings at work, and organizational research methods. His book, The Surprising Science of Meetings, was named by The Washington Post as one of the 10 books to watch for in 2019. His latest book ‘Art & Science of 1:1 meetings’ unleashes the true potential of these transformative interactions.
Do you know somebody with autism, ADHD, a development delay or Tourette's?
If you do, how well are they doing at work or indeed are they at work?
Leaders have a responsibility to ensure conditions are flexible and enabling in their organisation or the job market to people with all aspects of neurodiversity.
My guest in this episode, Ludmila Praslova, makes a convincing case for the benefits of more inclusion and belonging for all. Describing the damage caused by feeling excluded, leading to anxiety and for some people to take their own life.
It doesn't have to be this way. It shouldn't be this way. So, listen and learn from Ludmila on this important topic.
“Match someone well to a job and they can do it without any adjustments” – Ludmila Praslova
You'll hear about:
· What neurodiversity means in practice · How prevalent is neurodiversity? · Neurodivergent people's workplace experience · Why neurodivergent people are bullied more · The response of HR leaders to neurodivergence · Matching and crafting · Creating the conditions for people to share · The challenge of dealing with diversity · Where to start to make change? · Misconceptions about neurodivergence · The impact Ludmila wants to have on the world · What does Ludmila's best day look like?
About Ludmila Praslova:
Ludmila N. Praslova, Ph.D., SHRM-SCP, is Professor of Psychology and the founding Director of Graduate Programs in Industrial-Organizational Psychology at Vanguard University of Southern California. Prior to her academic career, she built and led successful intercultural relations programs in global organizations.
Her current consulting is focused on supporting organisations in creating systemic inclusion informed by an understanding of neurodiversity. Her other areas of expertise include organizational culture assessment and change. She is a member of the Thinkers50 Radar Class of 2024, a cohort of 30 up-and-coming thinkers whose ideas are predicted to shape management in the coming years.
As a leader how well do you craft stories that influence people to change?
Storytelling is one of the most critical skills a leader needs, but is so often done badly. Failing to have the desired impact. Done well it convinces people to listen, commit and change.
My guest in this episode, Neil Bearden, is a master in crafting and using stories to help meet an objective. Neal’s outlook on storytelling is influenced by his experience as a former professor, and the idea that to be truly authentic and intentional we just need to be real to ourselves.
Neil shares his views on what a good story involves, looks, and feels like. Also, what it takes to be an interesting person that people want to listen to. Something all leaders need in order to up their game in influencing change in their organisations.
“What drives changes in my life is boredom” – Neil Bearden
You'll hear about:
· The importance of good storytelling · Making contingent judgements · Syntax, semantics and styles of storytelling · Getting to seamless authentic delivery · Knowing someone is serious about improving · What helps people to be real · Neil's thoughts going through transitions · How is Neil to be with during transitions? · Life is a random series of transitions · Living life both scientifically and real
About Neil Bearden:
Neil is the co-founder of Plot Wolf, which helps people think, speak, and act with clarity. He was a Decision Science professor at INSEAD for 15 years, where he taught Statistics, Behavioural Economics, and created the school’s award-winning Storytelling course. He’s published in Harvard Business Review and the Financial Times, and taught the Business Storytelling course for The Guardian. He’s helped people from Amazon, Apollo, BCG, Google, McKinsey, Sequoia.
We need to cut through the myths and misconceptions to get to the true nature of it. To make people shine we need to understand how to navigate how work gets done, how people think and behave, and how decisions are made.
In this episode I am joined by Liz Kislik, a management consultant and coach, who brings refreshing clarity to the subject. She cautions that the work is hard, but we can use the power of language to express what we really want. She establishes the importance of stopping to think, to breathe, to get in control of our bodies, especially in difficult situations.
She also shares why conflict is a natural part of the workplace and how we should look for self -determination and empowerment, not only of ourselves, but the teams we lead.
“Conflict is a feature of humans” – Liz Kislik
You'll hear about:
· How important is conflict at work? · Being on the right side of conflict · Showing respect takes real skill · Outside influences on the professional self · Calling out character types · How do you develop self-awareness? · How do you make politics work for you? · The learnings Liz has had · The impact Liz wants to have on the world · What does Liz's best day look like?
About Liz Kislik:
Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. Her TEDx “Why There’s So Much Conflict at Work and What You Can Do to Fix It” has received more than half-a-million views. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems.
What does it take to master innovation in companies?
It takes a lot of grit, skill, savviness and convincing.
My guest in this episode, Jayshree Seth, has been leading the way in innovation in 3M for more than 30 years. So listen for a window into the world of innovation at one of the most successful companies and innovators out there.
We talk about what it takes to make innovation really work using her three C's: constraints, context, and commitment. She explains what it takes to convince people to change. Also distilling how to identify the problems that really matter to customers.
Jayshree also shares some of her personal journey and the mindset she has used throughout her career to progress and overcome barriers.
“The biggest asset for bringing innovation to life is soft skills” – Jayshree Seth
You'll hear about:
Does it matter about having hard constraints?
Context and innovation
What commitment really works?
Focusing on the problems that matter
The mosaic building process
Bringing people on the innovation journey
The merits of self-management
Jayshree on the 15%
Staying vibrant and fresh
How Jayshree has overcome barriers
What does Jayshree's best day look like?
About Jayshree Seth:
Jayshree is the Corporate Scientist & first ever Chief Science Advocate at 3M. She has a PhD in Chemical Engineering from Clarkson University, New York and holds 80 patents for a variety of innovations. She uses her scientific knowledge, technical expertise and professional experience to communicate the importance and benefits of science in everyday life
She is a Distinguished Alumni Award recipient from her alma mater REC Trichy India. She is the author of the books, The Heart of Science – Engineering Footprints, Fingerprints, & Imprints, and The Heart of Science – Engineering Fine Print.
It's a term that's widely misunderstood. But leading people using disruptive change can reinvent your organisation.
In this episode I am joined by prolific author, advisor and teacher Scott D. Anthony. We talk about what it takes to search out weak signals of change and how to wonder intentionally as you do. We also talk about how to experiment by testing growth hypotheses.
Scott explains how to trust your leadership judgment when making difficult and complex decisions when restructuring an organisation. He also guides us through disruptive innovation, including ecosystems, and harnessing the full potential of AI.
“You have to learn experimentally” – Scott D. Anthony
You'll hear about:
· What does Scott mean by disruptive change? · Getting over inertia and fear · How to experiment · The mindset of accelerating or disposing · Informed judgements for decision making · Re-structuring & re-inventing organisations · AI's potential for disruptive change · Leading people to integrated solutions · The impact of open collaborative systems · The quick fire round · The impact Scott wants to have on the world · What does Scott's best day look like?
About Scott D. Anthony:
Scott D. Anthony is an internationally recognized expert and dynamic keynote speaker on topics related to navigating disruptive change. An advisor, executive, innovator, teacher, writer, and speaker, Anthony is a consummate optimist that is passionate about spreading ideas that help individuals and organizations thrive in today’s world of never-ending change.
He is a Clinical Professor of Strategy at the prestigious Tuck School of Business at Dartmouth College, and a Senior Advisor and Managing Partner Emeritus at Innosight, where his leadership significantly contributed to the firm's growth and success.
As an author, he has penned numerous influential books and articles, providing thought leadership in innovation and strategic thinking. His forthcoming book, "DECODED: How Disruptive Innovators Combine Magic, Methods, and a Bit of Madness to Change the World," promises to be a seminal work in understanding how disruptive innovators shape our world.
What does it take to perform at your best in critical moments?
It’s what differentiates the great from the good. Being at the top of your game requires years of courage, skill, and discipline. This is why some falter whilst others shine.
In this episode I am joined by the multi-award-winning trumpet soloist, Alison Balsom. She shares what it takes to get to, and sustain, the highest levels of performance. These are concepts and practises that leaders in all fields would do well to apply.
Alison talks about how she chooses the right repertoires to play and people to work with. She also discusses the importance of finding your own interpretation of a piece and what it’s like to perform with the conductors and musicians.
Music plays a huge role in all our lives, whether we know it or not.
This conversation is for anyone looking to perform at the highest of levels and pushing the frontiers of their craft.
“It’s certainly a high wire act” – Alison Balsom
You'll hear about:
● Alison's process for finding the right work ● How to know when the project is right for you ● Building relationships in orchestras ● What helps Alison to excel? ● How do you know you've impacted people? ● Alison's mindset minutes before taking the stage ● You are not better in rehearsal ● Has Alison had moments of self-doubt? ● How Alison nurtures and looks after herself ● The impact Alison wants to have on the world
About Alison Balsom:
Alison has performed as a solo trumpeter worldwide with many of the greatest conductors and orchestras of our time, including Pierre Boulez, Lorin Maazel, Claudio Abbado, the New York Philharmonic Orchestra, Philadelphia Orchestra and London Philharmonic Orchestras, as well as The Balsom Ensemble, a handpicked group of leading Baroque soloists.
Balsom has commissioned much music, and had hundreds of works written for her, including by composers such as Betsy Jolas, Dobrinka Tabakova, James MacMillan, and Thea Musgrave.
She has been awarded an OBE for Services to Music, and has dedicated her career to broadening the artistic horizons of the trumpet.
Knowing how AI can supercharge your work, and your business must be a priority for any C-suite executive. But there are also risks leaders must consider to be able to make informed decisions.
So where do you start?
My guest in this episode, Professor David De Cremer, is an author and business school Dean. He believes leaders need AI savviness and shares his thoughts on the mindsets needed to use AI in the board room and wider organisation.
He also discusses problems leaders can face around knowing when not to use AI, and the fact you don’t need to know everything about it for it to succeed.
To get the best out of AI humans need to collaborate with it rather than use it simply as a cost cutting tool. This episode is a must listen for anyone looking to do just that and enhance their leadership in a world powered by AI.
“The biggest risk today in business is not using AI” – David De Cremer
You'll hear about:
· Why is David interested in AI specifically? · How revolutionary is AI? · How leaders can overcome the fear of AI · Humans and AI will have to collaborate · Countering the risks of AI · Knowing when not to use AI · The role of AI in board meetings · How far could AI go being a board member? · David's biggest shift since using AI · The impact David wants to have on the world · What does David's best day look like?
About David De Cremer:
David De Cremer is the Dunton Family Dean of the D’Amore-McKim School of Business and a professor of management and technology at Northeastern University. He is the founder of the Centre on AI Technology for Humankind (AiTH) in Singapore, a member of EY’s advisory board for global AI and an honorary fellow at Cambridge University and St. Edmunds College. He is the author of the best-sellers “Leadership by Algorithm: who leads and who follows in the AI era”, and “The AI-savvy leader: 9 ways to take back control and make AI work.”
His scholarly work has been written about in the Financial Times, the Economist, Wall Street Journal, Forbes and many other outlets, earning him accolades as a Thinkers50 thought leader, a World Top 30 management guru and speaker, and inclusion in the World top 2% scientist.
We all go through hardships in our personal and professional lives that inform who we are. How we react to these big moments is often put down to our resilience.
But what if we looked at resilience differently?
In this episode I am joined by coach and author Luis Velasquez, who discusses how to reframe your perception of resilience. He suggests that rather than being a reaction to those shock moments, resilience is something we should nurture day in day out.
He talks about how we can make better choices when reacting to difficult situations. As well as how to reframe what is possible and step into the discomfort. He also shares how he has done this through real hardships and challenges in his own life.
There is huge potential for growth when we commit to better understanding ourselves and what resilience means to us.
“The minute you have options, you have the power of choice” – Luis Velasquez
You'll hear about:
· We need to work on resilience day to day · Working with those who resist · How to create clarity of thought · Reframe your relationship with fear · Finding out what truly matters to you · How to nurture the right relationships · Setting the right standards · How to maintain compassion for people · What is Luis' superpower? · What does Luis’ best day look like?
About Luis Velasquez:
Silicon Valley executive coach and Stanford University Graduate School of Business facilitator Luis Velasquez epitomizes resilience. He sharpens the acumen of leaders worldwide, guiding them to turn challenges into opportunities. His strategic thinking is regularly published by the Harvard Business Review and Fast Company and is spotlighted in Dorie Clark's "The Long Game."
Luis is not only an advocate for resilience but a living testament to it. He was born and raised in poverty in a country riddled by civil war. He's an ultra-marathoner and lronman triathlete, having tackled the Western States 100 Mile Endurance Run. He is also a brain tumour survivor, showcasing unparalleled commitment, persistence, and optimism.
It’s everywhere we look. Be it directed at institutions, especially those in politics, geopolitical conflicts, business opposing communities, or different aspects of society.
That’s why in this episode I am joined by Professor Karthik Ramanna, an expert and author on the age of outrage. We explore the impacts outrage has on organisations and the individual, as well as how leaders can respond to it in their context.
Karthik shares his experience of working with business and political leaders from across very significant divides, such as Russia and Ukraine, Israel and Palestine, India and Pakistan and many more. He gives insight into how to approach challenging situations to turn down the temperature and make sense of the moment.
Karthik imparts a lot of wisdom on the art of de-escalation that you can use in your organisation too.
“You’re going to be part of the problem, whether you like it or not” – Karthik Ramanna
You'll hear about:
How Karthik gets a handle on outrage
Who CEOs need to be in the outrage context
Who to reach out to during big shifts
How to focus on the catalytic actors
Balancing different versions of yourself
Creating thoughtful considered dialogue
What do you do in heated moments?
What does Karthik do when outraged?
The impact Karthik wants to have on the world
About Karthik Ramanna:
Karthik Ramanna is Professor of Business and Public Policy at the University of Oxford’s Blavatnik School of Government and a fellow at St. John’s College. He teaches a popular course at Oxford on managing organisations in polarised times, which led to his 2024 book The Age of Outrage.
An expert on business-government relations, sustainable capitalism, and corporate reporting and auditing, Professor Ramanna studies how organisations and leaders build trust with stakeholders. His scholarship has won numerous awards, including the Journal of Accounting and Economics Best Paper Prize, the Harvard Business Review McKinsey Award for “groundbreaking management thinking,” and three times the international Case Centre’s prizes for “outstanding case-writing,” dubbed by the Financial Times as “the business school Oscars.”
As a leader you play a crucial role in creating and sustaining a healthy culture.
My guest in this episode, Tobias Sturesson, is the author of "You Can Culture" and co-founder of Heart Management. He outlines four critical habits leaders need to build a thriving culture: get humble, get clear, get listening, and get integrity.
He stresses the importance of aligning culture with the organisations mission and having a responsible impact by instilling integrity. He also explores the key things leaders can do to make or break workplace cultures.
Finally, Tobias bravely shares what it took to break free from life in a cult, and the personal journey of overcoming complicity in it.
“What are you not willing to compromise in your pursuit of success?” – Tobias Sturesson
You'll hear about:
· What are the signs of a healthy culture? · Knowing when things become unhealthy · How to define your values · Delivering in commercial pressure environments · Develop better habits that improve culture · Creating culture change in 12 months · Balancing humble and looking underconfident · Instilling integrity with the best of you · Making or breaking an organisation · Tobias on recovering from living in a cult · The impact Tobias wants to have on the world
About Tobias Sturesson:
Having grown up in a religious cult and later confronted its toxic culture, Tobias Sturesson became a leading advocate for the critical role of cultural health in both business success and human flourishing, striving for a world free from destructive cultures. He is the author of the international bestseller You Can Culture, co-founder of the culture change agency Heart Management, and host of the highly ranked Leading Transformational Change podcast.
This is the view of many, but understanding and harnessing our emotions, and the emotions of others around us can be incredibly powerful.
In this episode I am joined by Dina Denham Smith, to argue the case for a skilful use of emotions at work. Dina is the co-author of Emotionally Charged, where she explores how to lead with the strategic use of emotions.
We address common myths about emotions in the workplace and how you can prepare for and recover from emotionally charged events. Dina also discusses the importance of a nuanced approach to using your emotions as a leader, and how self-compassion towards yourself can lead to unlocking self-compassion in others.
Dina provides lots of nuggets of wisdom in this masterclass on emotions.
“Emotions are data, and to ignore this information is to your peril and performance detriment.” – Dina Smith
You'll hear about:
Understanding the application of emotions in business
Dina's thoughts on not showing emotions
How to use emotions skilfully
Preparing for emotionally charged events
Recovering from emotionally charged events
Dealing with over-emotional situations
Having a nuanced approach to emotions
How to be strategic with your emotions
The biggest change Dina has made to her practice
What does Dina's best day look like?
The impact Dina wants to have on the world
About Dina Denham:
Dina is a seasoned leader and executive coach with a 25-year proven track record in helping people and teams excel. Dina’s clients include senior leaders and teams at premier brands such as Adobe, PwC, Gilead, Gap, Sephora, Goldman Sachs, Google, and Netflix; high-growth companies like Dropbox, DocuSign, and Stripe; and PE-backed start-ups shaping the world. Dina has written over 60 articles on leadership and career success for the Harvard Business Review, Fast Company, and Forbes and is frequently featured in international media outlets such as the Wall Street Journal, Newsweek, Business Insider, and the BBC. She is the lead author of Emotionally Charged: How to Lead in the New World of Work (Oxford Press).
An East Coast transplant, Dina now lives in the SF Bay Area with her husband, kids, and two spoiled pups. Outside of work, she is a competitive equestrian, avid skier and reader, foodie, and travel enthusiast.
Are you finding out how the people around you really think and feel?
Being able to do so will enable deeper relationships both at work and home.
In this episode I am joined by Topaz Adizis, the creator of The Skin Deep, a powerful platform of curated conversations between partners, friends, relatives and strangers.
We explore what it takes to create space for vulnerability in relationships. Topaz explains that to achieve this you need to express your intention clearly and ask questions that stimulate reactions. He also shares how to sit with the discomfort of your feelings when you're in these vulnerable moments.
This is a masterclass in connecting with the humanity between us and I do hope you enjoy it.
“If we’re all going to stick in the mind we’re going to lose” - Topaz Adizes
You'll hear about:
· Creating conditions for deeper conversations · Setting the scene for conversation · The barriers to better conversations · What do fantastic questions look like? · How to follow through to deep listening · Moving on from great discomfort · The biggest shift Topaz has made · The impact Topaz wants to have on the world · What does Topaz's best day look like?
About Topaz Adizes:
Topaz Adizes is an Emmy Award-winning writer, director, and experience design architect. He is an Edmund Hillary fellow and Sundance/Skoll stories of change fellow. His works have been selected to Cannes, Sundance, IDFA, and SXSW; featured in New Yorker magazine, Vanity Fair, and the New York Times; and have garnered an Emmy for new approaches to documentary and Two World Press photo awards for immersive storytelling and interactive documentary. He is currently the founder and executive director of the experience design studio The Skin Deep. Topaz studied philosophy at UC Berkeley and Oxford University. He speaks four languages, and currently lives in Uruguay with his wife and two children.
Which makes this episode discussing the often unrecognised role of carers in society and the workplace a very personal one.
I am joined by Charlie Beswick, the author of Our Altered Life. Charlie is a mother and carer to her beautiful son, Charlie, and we discuss her hard-earned wisdom on the topic of carers in the workplace.
We share our personal experiences as carers, and talk about the superpowers carers bring to businesses, through their resilience, problem solving, pragmatism, empathy, negotiation skills, and plenty more.
As the hidden army of the workforce there is plenty to uncover here on how organisations can better support carers and how being curious and supportive to all will enable carers to thrive in the workplace.
“My values are forged through the fires of the caring journey” - Charlie
You'll hear about:
· What does it mean to be a carer? · How many people are carers? · The challenges for carers at work · Companies giving proper support to carers · Carer's transferable skills to the workplace · How to channel all your strengths as a carer · How Charlie rises above other's preconceptions · Having to let people go as a carer · What can organisations do to support carers? · What is Charlie's biggest superpower? · The impact Charlie wants to have on the world
About Charlie Beswick:
Charlie Beswick is mum to 19-year-old twins, Oliver and Harry who was born with a rare craniofacial syndrome and is autistic.
She is the author of the best-selling book Our Altered Life, a brutally honest account of how she came to terms with a life she never expected. She is also an award-winning blogger and her family's story has been featured internationally on Sky TV and national press.
As part of Our Altered Life, Charlie has, to date, educated over 8000 children and young people on visible differences and behaviours typically associated with autism. She has also founded S.E.N.D Gin and Cheese CIC to provide parental mental health support before, during and long after their children's diagnosis of disability or additional needs. She is a passionate advocate for employed parent carers and supports organisations to care for the carers in their workplace and improve employee experience, performance and retention as a result. She has been a teacher for 20 years in both primary and secondary settings and is a keen lover of gin and cheese!
Be honest, how much time do you spend looking at screens?
It’s probably more than you’d care to admit. The bigger question is, what is all that screen time doing to your brain?
In this episode I am joined by Richard Cytowic, author of Your Stone Age Brain in the Screen Age. We discuss the impact of screen addiction on the brain and body.
Astonishingly, Richard explains that our brains have not evolved since the Stone Age. They also have fixed energy bandwidths that make multitasking inefficient, which leads to overwhelm and a dulled ability to communicate.
Richard emphasises the importance of self-awareness for overcoming our addiction to screens, and the power of silence to help our brains to regulate themselves.
If you are looking to boost productivity in your workplace this discussion is not to be missed.
“Self-awareness is key to managing screen time” – Richard
You'll hear about:
· What's going on in our brains? · How does energy relate to neuroplasticity? · What does the screen do to the brain? · The lack of screen regulations · How to start a healthier relationship with screens · The power of silence · Getting comfortable with being uncomfortable · The role and power of dream diaries · Richard's advice for CEOs · What does Richard's best day look like? · The impact Richard wants to have on the world
About Richard Cytowic:
Richard E. Cytowic, a pioneering researcher in synesthesia, is Professor of Neurology at George Washington University. He is the author of Synesthesia, The Man Who Tasted Shapes, The Neurological Side of Neuropsychology, and, with David M. Eagleman, the Montaigne Medal–winner Wednesday Is Indigo Blue: Discovering the Brain of Synesthesia, all published by the MIT Press.
Alex MH Smith: How to take complexity out of strategy
00:47:22
Strategy is a word that invokes many emotions.
There are those that fear it, those excited by it, and those apathetic to it.
To help me on my quest to develop millions of strategic people I am joined by Alex MH Smith, author of No Bullsh*t Strategy.
Alex talks with clarity on what strategy should mean to companies and how to approach it. He shares the ways in which people get strategy wrong, and the emotional weight the term has.
Alex believes humility is the key to strategic thinking and growth. He also gives insights into what your strategy should include and the significance of good faith disagreement in strategic discussions.
Alex’s brutally honest, refreshingly clear insights will change the way you think about strategy forever.
“The higher your level of gaze, the more strategic you are” – Alex
You'll hear about:
Why most businesses don’t actually have a strategy
The two fundamental problems every company faces—and how to fix them
Why extreme humility is the secret weapon of great strategists
The biggest mistake leaders make when trying to "be strategic"
How to communicate strategy so that everyone in your company actually gets it
About Alex Smith:
Alex is an author and speaker who believes that strategy is the most important skill in business. Unfortunately, it’s also the most misunderstood skill in business - meaning the vast majority of leaders don’t have this power at their fingertips. His work is focused on changing that - by making strategy simple, digestible, and fun so everyone can use it. Whether it’s through his social media following, his best selling book No Bullshit Strategy, or his DIY strategy program The Strategy Shortcut System, everything Alex does is about helping you make the key choices that are going to 50x your results - with no additional effort.
Success can be exhilarating, exhausting, even emotional.
But even if you have it, you get a niggling feeling you could achieve more.
In this episode I am joined by Laura Gassner Otting, author of Wonderhell. We talk about the complexities of success, fulfilment, and personal growth.
Laura shares the importance of recognising the emotional challenges that accompany success, and how to navigate them effectively. She discusses the significance of aligning personal goals with values, and the importance of recognising this as a practice for all areas of life not just your work.
Whether you’re riding high, full of self-doubt or wanting to get back to your A-game, there is a lot to learn from Laura.
“Fix the goal, don’t fix you” - Laura
You'll hear about:
How to use your emotions as catalysts for growth
Why you need to align goals with personal values
Fulfilment and the roles balance and success play to achieve it
Reinvention as a lifelong process not just in your work
About Laura Gassner:
Laura’s secret superpower is seeing your greatness and reflecting it back on you, so that you can get “unstuck” — and achieve extraordinary results. A regular contributor to Good Morning America, the TODAY Show, Harvard Business Review, and Oprah Daily, Laura is the Wall Street Journal Bestselling Author of three books, Wonderhell, Limitless, and Mission-Driven. Laura’s 30-year resume is defined by her entrepreneurial edge. She served as a Presidential Appointee in Bill Clinton’s White House, helping shape AmeriCorps; left a leadership role at respected national search firm to expand a tech start-up; and founded, ran, and sold her own global search firm, partnering with the full gamut of mission driven corporate and nonprofit executives.
Laura is turned on by the audacity of The Big Idea and that larger-than-life goal you just can’t seem to shake. She’s an instigator, motivator, and provocateur, and she’s never met a revolution she didn’t like. Just ask her enduringly patient husband, two almost-grown sons, and two troublesome pups with whom she lives outside of Boston, MA.
They should see it, get it, and tell us they appreciate it. But they don’t.
Managing upwards could be the solution you need. It will help you perform at your best, and importantly, progress your career.
My guest in this episode Melody Wilding, author of Managing Up, shares her research and experience on how to do this skilfully. She emphasises the need for employees to align with their bosses, understand different management styles, and communicate effectively.
Melody gives insights into how you can convey information deftly, and navigate difficult conversations, such as how to get that raise that you’re after.
This episode is packed full of tips about situations you'll find yourself in every day. So get ready to take notes.
“Managing up is not about sucking up” – Melody
You'll hear about:
Why managing upwards is essential for career progression
How understanding your boss's priorities can enhance your work alignment.
Building a support network is crucial for effective upward management.
The best ways to handle compensation discussions.
About Melody:
Melody Wilding is the bestselling author of Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work and Managing Up: How to Get What You Need from the People in Charge (March 2025).
As an award-winning executive coach, for more than a decade she’s helped top performers at the world’s most successful companies — including Google, JP Morgan, and Verizon — to find their professional power position, the sweet spot where confidence and influence meet.
Her work has been featured in The New York Times, Wall Street Journal, The Washington Post, and dozens of other respected publications. She’s a regular contributor to Harvard Business Review, Forbes, Fast Company, and MSNBC.
Roger Martin: Strategy is about imagination, choices and capabilities
00:42:13
How well do you make choices? It could be about your career, the focus of your job, your life more broadly. Or it could be about the focus and direction of the organisation
Too often we avoid making real choices, continuing with what we have because it feels safe, and comfortable to do so. Or we make a choice without considering all of the options?
Choices are at the heart of strategy. Choices about where to play, how to win, and how to build the capabilities and resources required to get you there. Imagination plays an important role - you have to ask what do you want to become before figuring out what you need to believe, and do, to get there.
Strategy is separate from a plan. And it doesn't require heavy analysis or long powerpoint decks.
My guest in this conversation, Roger Martin, is one of the world's leading strategy thinkers and adviser to CEOs, talks eloquently about how to do strategy effectively, and counters many of the popular myths.
More about Roger:
Roger Martin is CEO Advisor and Author on the frontiers of strategy and culture. In 2017, Roger was named the world’s #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. His newest book is When More is Not Better: Overcoming America’s Obsession with Economic Efficiency (Harvard Business Review Press, 2020).
Roger has published an excellent series of articles on strategy in Medium.
My resources:
Sign up to one of my courses (https://bit.ly/3QHvlYm).
Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.
Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
James Bryce: Becoming a more articulate, confident speaker at work and in life
00:36:21
In a job interview, a presentation at work, or a difficult conversation with your team leader; are you getting your message across? Communication skills are not just for public speaking. They are how you express yourself anywhere, to anyone.
How can you speak clearly, confidently, yet still as your authentic self? That's the topic of my conversation with James Bryce, CEO and Founder of Speech Intelligence. James coaches leaders to improve how they communicate. He's also developed an AI-powered app - Speech Intelligence - that provides feedback - you talk for 1-2 minutes, receive a score and personalised feedback, and try again! Find out more here: https://www.speechintelligence.com/
1:48 His personal journey in developing speech intelligence 3:23 An overview of the Speech Intelligence Service 5:01 The level of self-consciousness about speech intelligence 9:22 How we recognise great practice 12:15 Gaps in how we practice speech 15:03 Suggestions for improvement 17:33 Importance of discipline 19:48 Famous people who do this well 21:46 How the pandemic has changed the way we speak 25:45 The most important complementors to speech that distinguish exemplary leaders 28:18 Hygiene factors that are important before you get to speech. 31:03 How to prepare for a difficult situation 35:15 More details about Speech Intelligence
My resources:
Sign up to one of my courses (https://bit.ly/3QHvlYm).
Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.
Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.
Francesca Gino: How to encourage curiosity and rebel talent
00:36:55
How do you respond to a world that feels more complex, and uncertain? Put your head in the sand, do the same, peddle faster, hoping it goes away? As silly as that sounds, many executives and professionals do this even while they talk eloquently about their context.
A better approach is to double down on your curiosity. At work this means being more curious about the needs and expectations of your customers, the dynamics of the workplace, the wider system you operate in and your own ways of thinking.
There are obvious things you can do: ask more questions, seek out new people to spend time with, learn new skills, spend time in new places (virtual or physical). It means being able to handle the feeling of being uncomfortable and out of your depth. It also means opening your mind to new possibilities, overcoming your limiting assumptions.
Curiosity is the topic I discuss with my guest Francesca Gino, Professor at Harvard Business School. I've long admired her work. I selected her superb book Rebel Talent in my review of the best Strategy Books in 2018 for Strategy+Business.
Links to further resources
Francesca Gino is an award-winning researcher who focuses on why people make the decisions they do at work, and how leaders and employees have more productive, creative and fulfilling lives. She is a Professor at Harvard Business School and the author, most recently, of “Rebel Talent: Why it Pays to Break the Rules in Work and Life.”
Peter Fisk: How to recode yourself to leap forward
00:38:00
An inspirational leader often creates a leap forward in the positioning, performance and profile of the organisation. They’ve been bold enough to look at a situation with new lenses - customer, outsider, new employee. They look for stimulus in the margins, listening carefully to new voices and those who are at the margins. And then they have the courage to take the leap forward. That means letting go of the past – activities, mindset, even people - and identifying the limiting assumptions you make about the business or the space you compete in.
So what do you need to do to "recode yourself" to make this leap forward?
Peter Fisk (https://www.peterfisk.com/), the speaker, author, advisor and professor talks about this and more in this stimulating discussion.
Rita McGrath: Getting out to the edges to develop strategy
00:30:20
What does it take for a leader to think strategically? You’d hope you didn’t need to ask this question as it should be a core capability. It’s often not as they focus on workplace culture or commercial tactics, both of which are important too. But it’s critical to a clear view as to where the organisation needs to move towards, whom it should serve and how, and how to win you. That way you can build the capabilities, identify the resources and systems you need, and evolve your culture.
In this interview Rita McGrath, a professor at Columbia Business School, tells me that strategy is more important than ever given the complexity and uncertainty we face. But its practice needs to change, away from the closed, top-down approach that characterises many traditional organisations. She talks eloquently about the importance of leaders getting out to the edges of their organisation to spot inflection points and pick up weak signals of change. She also highlights some fascinating practice at Microsoft and Klockner, focusing on how they encourage new and different voices to share their perspectives on where to take the business.
For more details about Rita and her work check out her excellent website: https://www.ritamcgrath.com/
Her latest book 'Seeing around Corners: how to spot inflection points in business before they happen': https://www.ritamcgrath.com/books/
Her weekly Thought Sparks: https://www.ritamcgrath.com/sparks/ and podcast: https://www.ritamcgrath.com/podcast/
David Schonthal: How to overcome the resistance to your ideas
00:36:03
We spend a lot of our professional days trying to sell ideas to colleagues or clients, don't we? We may not like the idea of selling but that's exactly what we're doing. It might for support for an initiative or investment in a project - from a Board, Exco, or external investor.
We'd like to think that do it well - describing its features, explaining how it works and selling the benefits. No doubt with conviction, emotion too. But sometimes the answer is 'no'. Perhaps it wasn't compelling enough so we try harder. Often the real problem is that we haven't invested enough time in understanding their resistance.
My guest, Prof. David Schonthal argues that innovators neglect the the psychological frictions that oppose change. And though they are rarely considered, overcoming these frictions is essential for bringing new ideas into the world.
Josie Thomson: how to manage your mind to make smart decisions
00:39:42
How do you make difficult decisions under pressure? How do you avoid being "triggered" by some bad behaviour, choice words or a surprising event? These are important questions for any executive, professional or entrepreneur, daily.
Managing your mind is critical. In practice, this means developing greater conscious of what you're thinking, what you're paying attention to, how you're feeling. Tapping into your inner voice - and an imaginary third party (you in the future, or a person you respect) - in order to work out the best course of action. My guest, Josie Thomson, master coach, author and speaker, talks about how to tap into your Wise Advocate.
And she describes what it takes to coach somebody effectively - deep care, listening, attention and using your intuition as to what you observe, feel and sense in the moment.
This is a wide-ranging, deep conversation about the human condition - our frailties, strengths, potential - and how we can nurture it, informed by a greater appreciation, understanding and application of neuroscience. -------------------------------------------------------------------------------------------
For details about Josie see: https://josiethomson.com/
Her book (with Dr. Jeffrey Schwartz and Art Kleiner): The Wise Advocate: The Inner Voice of Strategic Leadership: https://josiethomson.com/product/the-wise-advocate-the-inner-voice-of-strategic-leadership/
Take Josie's resilience test: https://josiethomson.com/quiz/
Sign up to my newsletter Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: http://bit.ly/36WRpri
If you're not subscribed already and would like to join this youtube channel you can do so here: http://bit.ly/3cFGk1k
You can also find me here:
LinkedIn. https://bit.ly/2Z2PexP Twitter: https://bit.ly/36XavNI Personal website: http://bit.ly/3jA0MlN
Highlights of my work
Every Leader Has Flaws. Don’t Let Yours Derail Your Strategy (HBR): https://hbr.org/2021/09/every-leader-has-flaws-dont-let-yours-derail-your-strategy
5 strategies to infuse diversity & inclusion into your organisation (HBR): https://hbr.org/2021/05/5-strategies-to-infuse-di-into-your-organization
4 actions transformational leaders can take (HBR): https://hbr.org/2021/05/4-actions-transformational-leaders-take
Four building blocks of transformation (S+B): https://www.strategy-business.com/article/The-Four-Building-Blocks-of-Transformation?gko=5a1aa
How to be a visionary leader and still have a personal life (HBR): https://hbr.org/2020/11/how-to-be-a-visionary-leader-and-still-have-a-personal-life
How to practise strategy in an uncertain world (Strategy+Business): http://bit.ly/2OaojhB
10 principles of strategic leadership (S+B): http://bit.ly/3q14kQm
How to reinvent your organisation in the middle of a crisis (HBR): https://hbr.org/2021/02/how-to-reinvent-your-organization-in-the-middle-of-a-crisis
How to convince people that a crisis is also an opportunity (Forbes): https://www.forbes.com/sites/lbsbusinessstrategyreview/2020/04/28/how-to-convince-people-that-a-crisis-is-also-an-opportunity/?sh=441e32b830f8
08 Nov 2021
Dan Cable: how to be exceptional through empowerment
00:41:20
Summary:
If you’re an ambitious person, you’ll be working out what it takes to be exceptional at work (and everywhere). You’ll know that working super hard helps, but won’t be enough – and might eventually burn you out. Getting candid feedback on what you need to change is critical. It goes hand in hand with compassion, funnily enough.
You’ll want to strive for something far better than you have, in order to work out how far your strengths take you. Only that way you’ll know how to fill the gaps. Finding moments – for yourself and those around you – that activate the parts of your brain (your seeking systems) helps. And you’ll want a hand in shaping your career, team, organisation; after all, it’s pretty debilitating to be told what to do, or to copy somebody else’s work.
In this conversation Prof. Dan Cable shares his research on how to inspire exceptional performance at work.
More on Dan:
You can find out more about Dan here: https://dan-cable.com/
His latest book is called 'Exceptional': https://dan-cable.com/books/
He hosts a podcast called 'Squeezing the Orange from Social Science' with Akin Omobitan https://squeezingtheorange.podbean.com/
Resources from me:
Sign up to my newsletter Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: http://bit.ly/36WRpri
If you're not subscribed already and would like to join this youtube channel you can do so here: http://bit.ly/3cFGk1k
You can also find me here:
LinkedIn. https://bit.ly/2Z2PexP Twitter: https://bit.ly/36XavNI Personal website: http://bit.ly/3jA0MlN
Highlights of my work
Every Leader Has Flaws. Don’t Let Yours Derail Your Strategy (HBR): https://hbr.org/2021/09/every-leader-has-flaws-dont-let-yours-derail-your-strategy
5 strategies to infuse diversity & inclusion into your organisation (HBR): https://hbr.org/2021/05/5-strategies-to-infuse-di-into-your-organization
4 actions transformational leaders can take (HBR): https://hbr.org/2021/05/4-actions-transformational-leaders-take
Four building blocks of transformation (S+B): https://www.strategy-business.com/article/The-Four-Building-Blocks-of-Transformation?gko=5a1aa
How to be a visionary leader and still have a personal life (HBR): https://hbr.org/2020/11/how-to-be-a-visionary-leader-and-still-have-a-personal-life
How to practise strategy in an uncertain world (Strategy+Business): http://bit.ly/2OaojhB
10 principles of strategic leadership (S+B): http://bit.ly/3q14kQm
How to reinvent your organisation in the middle of a crisis (HBR): https://hbr.org/2021/02/how-to-reinvent-your-organization-in-the-middle-of-a-crisis
How to convince people that a crisis is also an opportunity (Forbes): https://www.forbes.com/sites/lbsbusinessstrategyreview/2020/04/28/how-to-convince-people-that-a-crisis-is-also-an-opportunity/?sh=441e32b830f8
17 Nov 2021
Margaret Heffernan: How to navigate a complex world to map the future
00:42:00
In complex times we've come to expect the future to be predictable, as strange as that sounds. Seduced by an algorithm or the prediction of a confident economist we think less, become more anxious, and lose some of our creativity and imagination. We become passive and gullible, relying on simplifications or false determinism.
My guest in this episode is Margaret Heffernan, six-time book author, mentor and former CEO of three companies as well as a BBC producer. She argues that we must get comfortable with uncertainty and ambiguity about the future, especially when facing complexity. And we need to be prepared to experiment, explore, and question.
To shape better futures for ourselves and the coming generations will require leaders to have a backbone — to care — and to have the courage to experiment, not rely slavishly on lessons from the past or promises for the future.
Her book 'Unchartered: how to map the future together' (including a synopsis).
Resources from me:
My review of Margaret's book for Strategy+Business.
Sign up to my newsletter Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: http://bit.ly/36WRpri
If you're not subscribed already and would like to join this youtube channel you can do so here: http://bit.ly/3cFGk1k
You can also find me here:
LinkedIn. https://bit.ly/2Z2PexP Twitter: https://bit.ly/36XavNI Personal website: http://bit.ly/3jA0MlN
24 Nov 2021
Amii Barnard-Bahn: How to enhance your promotability
00:38:12
What does it take to promote yourself in the best possible way? And how do you do it in a non-obnoxious way?
Work on your self-awareness - explore your values, preferences and motivations. Get some insightful feedback (not forgetting your peers) on how you show up and understand what's valued by people who matter. Develop your executive presence, and your voice on topics that matter. And supercharge your strategic thinking.
These are the elements of the Promotability approach pioneered by Amii-Barnard Bahn.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation. :
You can also find me here:
LinkedIn Twitter Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
01 Dec 2021
Paolo Gallo: Leading with clarity, care and coherence
00:42:04
What do inspirational leaders do? How do they think? And how do they look after themselves?
They certainly have to be able to learn, and reinvent themselves. Build trust with others. They have to see the bigger picture whilst mastering the fine detail of their business. They have to be clear on what they stand for, and and take care of themselves so that they can perform at their best at critical moments.
The model of top-down, command-and-control leadership - still prevalent in many large organisations - doesn't work for employees, and stakeholders who want more empowerment, flexibility and care.
These are the themes I explore with Paolo Gallo, the author of the book the Compass and the Radar, an executive coach, speaker and Adjunct Professor.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation. :
You can also find me here:
LinkedIn Twitter Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
08 Dec 2021
Christian Stadler and Julia Hautz: Opening Up Strategy
00:40:25
For too long, strategy has been conceived and designed behind closed doors, at the top table. For leaders to invite others to contribute is often seen as a sign of weakness, diminishing the leaders’ stature, authority, and control. However, the reality is that leaders often find it difficult to develop imaginative ideas on their own, shackled as they are by their conventional wisdom and groupthink. It's no wonder that many fail.
Opening up the strategy process through contests, crowdsourcing, communities generates better ideas, more realistic plans, and more effective execution than a traditional, closed approach. We shouldn’t confuse an open strategy process with a free-for-all. There are important nuances of when, how and by how much to open-up the process. Leaders must act forcefully (sometimes unilaterally) to frame the strategic question, choose whom to involve, establish the rules and incentives of engagement, select the platform for participation, and, ultimately, take the decisions.
Professors Christian Stadler and Julia Hautz, two of the four authors of the book ‘Open Strategy: Mastering Disruption outside the C-suite’, describe how to do open strategy skilfully and why it matters.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
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02 Dec 2021
Ruth Gotian: What we can learn from the super successful
00:31:36
Think of your favourite role model, superstar, elite professional. It may be somebody who’s won a Nobel Prize, won an Olympic gold, or flown to the moon. What can you, we, learn from them? Surely they’re out of league, in a different stratosphere, literally in some cases? Not so, we can actually learn a lot. They share similar mindsets and practices that helped get them there.
When you hear the four elements you might think they’re common sense. And they are. But doing them, all of them, consistently, day in day out takes real dedication, and skill.
My guest, Dr. Ruth Gotian, has been studying these superstars for decades now, and has been taking her own medicine, becoming a recognised expert speaker, coach, educator, and now author of the book ‘Success Factor: developing the mindset and skillset for peak business performance’.
This episode is packed full of tips, lessons and anecdotes from Ruth. She’s an inspirational professional and person.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation.
You can also find me here:
LinkedIn Twitter Personal website, which includes more examples of my work, the services I offer and testimonials from clients.
19 Jan 2022
Liz Wiseman: becoming an impact player
00:46:54
Being competent, solid, committed isn't enough in extraordinary times - of ambiguity, complexity and uncertainty. Impact players do far more than these typical contributors. They:
1. Do the job that’s needed 2. Step up, step back 3. Finish stronger 4. Ask and adjust 5. Make work light
They have a healthy disregard for rules, although are savvy enough on how to garner support. Focusing their attention on what truly matters means they don't need to over-work. And they find ways to solve complex problems whilst others get flustered or ask for help. They're open to guidance, happy to share the limelight, and committed to serving others. They're remarkable people.
Liz Wiseman has studied these impact players from a wide range of organisations, understanding their mindests, habits, and practices. She shares the highlights of the book she's written on the subject, along with some fascinating stories of inspirational people.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
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12 Jan 2022
Ron Carucci: lead with the power of truth, justice and purpose
00:39:52
Summary:
Look around you in the worlds of business and politics. Think of leaders and organisations you admire. Or those that disappoint you. How honest are they in their intentions, and actions? How purposeful are they?
In his book 'To Be Honest: Lead with the power of purpose, truth, and justice' Ron Carucci argues that these three elements are fundamental to an organisation's performance and positioning. He tackles how to eliminate the cultural conditions that prompt otherwise honest people to distort the truth and behave unfairly.
He shows that "When these factors are absent or ineffective, the organizational conditions compel employees to choose dishonesty and self-interest. But when done well, the organization is 16 times more likely to have people tell the truth, behave fairly and serve a greater good."
The book is based on fifteen years of research, and more than 3,000 interviews, mined for insights using IBM Watson. And it's packed full of riveting and remarkable stories from the world of business and beyond, including FARC terrorists in Columbia, the cave rescue in Thailand, the leadership of New Zealand during the pandemic, restorative justice from tribal rituals in the Congo, and how two companies – Patagonia and DuPont – took different approaches when they realized their products were poisoning people.
More on Ron:
Ron has a thirty-year track record helping executives tackle challenges of strategy, organization, and leadership — from start-ups to Fortune 10s, non-profits to heads-of-state, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth. With experience in more than 25 countries on 4 continents, he helps organizations articulate strategies that lead to accelerated growth, and then designs programs to execute those strategies.
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
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You can also find me here:
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02 Feb 2022
Saiyyidah Zaidi: Belonging in the workplace
00:36:55
Summary:
Take a moment and ask yourself: what do you stand for, and how do you want to show up at work? These are the two critical questions to address when you think about your identity.
And if you feel a sense of belonging, a concept far richer and deeper than just inclusion, you’re going to feel that you can express your identity fully and openly. Creating the conditions for this requires deep listening to what people say, don’t say, how they express themselves, as well as the curation of great questions. Great conversations require people to leave their egos behind, and be courageous in addressing what really matters.
In this discussion, Saiyyidah Zaidi, author, researcher, and coach, describes these concepts clearly and vividly, explaining why they matter so much. She draws on her experience in her own career, family life, and as a coach, and doctoratal student. This is a thoughtful, reflective conversation that left me feeling clearer about these concepts, and in awe of Saiyyidah’s drive to foster a greater sense of belonging of all people at work.
More on Sayyidah:
Saiyyidah Zaidi (pronounced say-ee-dah, meaning female leader) is an experienced coach, facilitator, and supervisor working internationally and across sectors. This is her:
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
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You can also find me here:
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26 Jan 2022
Costas Markides: Mastering clarity in strategy
00:40:52
Summary:
The world of business is packed full of terminology, jargon, buzzwords. I’ve probably used too much of it myself. But what do we mean by innovation, customer centricity, agility? Too often we’re not clear so we have parallel conversations, or simply people disengage leaving the important decisions to a clique or the dominant few.
My guest in this podcast, Prof. Costas Markides of the LBS, is a stickler for clarity – he thinks that a lack of clarity is one of the biggest problems we have in management. We talk about the critical ‘who, what, how’ questions of strategy, what it takes to win over peoples’ hearts and minds when you’re looking to effect organisational change – he also talks how distributed, autonomous organisations really work. And, importantly, how leaders can turn their intent, their thoughts and words, into action. He concludes by sharing how we measures his own success, and impact, in his research and teaching.
More on Costas:
Professor Costas Markides is recognised as one of the world’s foremost experts on strategy and innovation. An internationally acclaimed teacher and conference speaker, Professor Markides has researched the topics of strategic innovation, business model innovation, diversification and international acquisitions.
His book "Organizing for the New Normal: Prepare Your Company for the Journey of Continuous Disruption".
Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:
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You can also find me here:
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