I See What You're Saying (Michael Reddington)
Explorez tous les épisodes de I See What You're Saying
| Date | Titre | Durée | |
|---|---|---|---|
| 24 Jan 2024 | Leadership Principles for Building Champion Organizations and Sports Teams | 01:26:10 | |
In this episode, we speak with Jeff Dudan, a visionary entrepreneur whose leadership principles have propelled multiple successful organizations and sports teams. Jeff emphasizes the transformative power of hands-on human involvement, the strategic importance of skilled partnerships, and the essentiality of professional management in building high-performing teams. From fostering an intentional culture and resolving conflicts to the role of emotional intelligence in leadership, Jeff provides practical guidance for anyone looking to create champion organizations and sports teams. Tune in to this episode to unlock the wisdom that can elevate your leadership and team-building skills to new heights. Timestamps:
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| 12 Jul 2023 | Facilitating Difficult Conversations About Race | ||
In this episode, we welcome guest Kwame Christian, the founder and CEO of the American Negotiation Institute. Together, we dive into the challenging topic of having difficult conversations about race, with a focus on Kwame's most recent book. Offering practical tips and strategies for developing conversation skills, Kwame's expertise in negotiation makes him the perfect guest for this episode. We discuss the fear and exhaustion that can surround these conversations, but emphasize the importance of tackling them to foster progress. Kwame's three-step framework for internal and external negotiation provides stability and guidance in these conversations, while the power of empathy and understanding is also explored. Listen now to gain valuable insights and strategies for navigating difficult conversations about race with empathy and understanding. Timestamps
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| 18 Sep 2024 | Torture is Counterproductive | Mark Fallon | 01:09:16 | |
In this episode, we dive deep into the science and ethics of interrogation with experienced guest Mark Fallon. We explore the crucial differences between obtaining confessions and uncovering the truth, emphasizing the importance of research-backed interview techniques over outdated, high-stress methods. From his extensive career in counterterrorism to groundbreaking contributions to humane interrogation standards, we uncover strategies that not only enhance the accuracy of information but also uphold human rights. Join me in understanding how modern interrogation methods can transform our justice system and restore trust in law enforcement in this compelling episode. Timestamps:
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| 01 May 2024 | Pursuing Excellence Over Success | Scott Wozniak | 01:02:14 | |
In this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for daily business operations, we uncover actionable insights that lead to sustained excellence and team cohesion. Join us as we explore these pivotal themes, equipping you with the tools to transform your own team dynamics and leadership approaches in this episode. Timestamps: (00:00) Introducing CEO and author, Scott Wozniak. (06:25) Strategies for gardening and relationship management. (15:20) Using scale as motivation towards healthier choices. (18:02) Eliminating those who don't belong, self-selecting. (21:43) Accountability earns respect in relationships, tough conversations necessary. (30:16) Chick-fil-A employees are beloved and sought-after. (34:28) Unsatisfied with wealth, always seeking more. (41:02) Work culture: hiding work vs. teamwork dynamics (43:57) Varied experiences in track and field competitions. (51:41) Scott's book emphasizes the importance of culture and relationships. (54:27) Leverage customer insights for exponential business growth. Links and Resources: Sponsor Links:
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| 19 Jul 2023 | Achieving the 9th Stratum of Potential | ||
In this episode, we sit down with the incredible Aaron Salko, who takes us on an inspiring journey from waiting tables to becoming a regional sales executive and mentor. You'll discover how Aaron's relentless hard work, dedication to learning, and adaptability propelled him to success. Prepare to be amazed as we delve into the power of high-performance skills that can be taught and mastered. Together, we'll explore the nine stratums of performance, unlocking the path to mastery in any field. Whether you're in sales, leadership, or entrepreneurship, this episode is a goldmine of valuable insights to elevate your performance to new heights. Timestamps:
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| 04 Sep 2024 | The Art of Deal Discovery | Kwame Christian | 00:42:44 | |
In this episode, we delve into the transformative power of mindset and self-awareness in negotiations with expert guest Kwame Christian. We uncover the importance of viewing conversations as practice, using compassionate curiosity, and overcoming self-imposed stress to improve negotiation outcomes. From debunking common negotiation myths to exploring the psychology of anchoring, we unlock practical strategies that pave the way for continuous growth and improved negotiation skills. Join us in discovering the keys to mastering negotiations and becoming a better communicator in both personal and professional scenarios. Timestamps:
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| 22 May 2024 | What Are You Asking for in Return? | Mike Inman | 01:03:34 | |
In this episode, we explore the critical role confidence plays in successful negotiations with expert guest Mike Inman. We discuss the importance of having a backup plan, conducting thorough research, and adapting to different negotiation strategies. From business deals to everyday interactions, we uncover valuable insights that can maximize our negotiation skills and build stronger relationships. Join us in discovering how to harness these tools for more confident and effective negotiations in both our personal and professional lives in this enlightening episode. Timestamps:
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| 13 Dec 2023 | Listening For Family Business Executives | 01:01:33 | |
In this episode, we have the pleasure of welcoming Ed Hart, a seasoned professional with extensive experience in family businesses and leadership. As the Senior Vice President of the Center for Family Businesses at First Bank, Ed brings his wealth of knowledge and expertise to our discussion. From navigating the unique challenges of family-owned businesses to fostering open communication and transparency, Ed sheds light on the dynamics and intricacies of leadership within these organizations. Join us as we explore the importance of recognizing strengths, embracing diversity, and fostering relationships in the context of family businesses. Timestamps:
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| 08 May 2024 | Powerful Phrases For Navigating Conflict | David Dye | 01:10:16 | |
In this episode, we are joined by David Dye to dissect the nuances of resolving workplace conflicts through strategic communication. We delve into the importance of fostering understanding and empathy, and the role of effective questioning in steering conversations towards constructive outcomes. Drawing from David's extensive research and his upcoming book, we uncover powerful phrases and approaches that anyone can employ to navigate and mitigate conflict in professional settings. Join us in mastering the art of dialogue to transform tension into collaboration and enhancing workplace dynamics. Timestamps: (00:00) Introducing David Dye, conflict resolution, expert advice, tangible workplace strategies. (08:50) Trends in workplace challenges for managers. (16:09) Face difficult tasks head-on for personal growth. (21:43) Examples of connecting phrases and expert insights. (22:55) Clarify common objectives for workplace conflict resolution. (30:52) Choose clarity and commitment for successful communication. (37:21) Understanding system flaws and the importance of communication. (43:06) Validating and respecting others' work and boundaries. (44:37) Deep commitment to team success, project goals. (53:39) Chapter 7: Say Goodbye, knowing when to quit. (57:00) Understanding perspectives and questioning for clarity. (01:03:05) Book available in multiple formats, free resources. (01:08:36) Best online training in facial recognition and interviewing. Links and Resources:
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| 31 Jan 2024 | Keeping Our Children Safe Online, In School, and At Home | 01:09:19 | |
In this episode, we dive deep into the critical topic of protecting our children in the digital age with Detective Rich Wistocki. We’ll explore the red flags parents need to watch for, common mistakes to avoid, and tools and strategies to ensure our kids' safety online. From recognizing risky online behaviors to practical monitoring and communication techniques, this conversation is a must-listen for any parent or guardian. Join us as we uncover actionable insights to keep our children safe and secure in today's interconnected world. Timestamps:
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| 09 Aug 2023 | Placing Your Conversation Partner On the Throne | 01:07:19 | |
In this episode, Michael Reddington engages in a compelling conversation with Rudy Karsan. Rudy shares profound insights about valuing others and understanding the neuroscience behind self-perceptions impact on relationships. We then delve into the dynamics of love, fear, and their roles in shaping interactions, and discover how prioritizing love can foster healing, creativity, and nurturing connections. Rudy's wisdom extends to embracing curiosity, pursuing comprehension over mere acceptance, and finding happiness through growth. Uncover the significance of authenticity, adaptability, and continuous learning in the business world. Timestamps:
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| 12 Jun 2023 | Welcome to I See What You're Saying: The Disciplined Listening Podcast | ||
Welcome to I See What You're Saying, host Michael Reddington, a Certified Forensic Interviewer, invites listeners to embark on a transformative journey towards becoming exceptional listeners and influential communicators. Through engaging conversations with experts from diverse fields, Michael delves into their unique experiences and approaches to listening and influencing others. From business leaders and investigators to military personnel, scientists, social workers, athletic coaches, and more, each guest shares their insights, perspectives, and ideas. Join Michael on this enlightening podcast as he uncovers new skills, fresh perspectives, and effective techniques to unlock the hidden value within impactful conversations and relationships. Sponsor Links
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| 01 Nov 2023 | Leadership Lessons From Supporting Disabled Adults | 01:05:31 | |
In this episode, we're honored to have David Casper, the CEO of Union Diversified Industries (UDI), an organization dedicated to serving adults with developmental and intellectual disabilities.Throughout the episode, David shares his journey, emphasizing the importance of inclusion, understanding the challenges faced by disabled individuals, and the impact of even small gestures. UDI, with over 85 employed adults with special needs, is changing the narrative around disabilities. Whether you're a business leader, caregiver, or someone seeking a broader understanding, this episode offers valuable insights on leadership and the support of disabled adults. Timestamps
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| 29 Nov 2023 | Driving Results Through Relationships | 01:06:06 | |
In this episode, host Michael Reddington and guest David Dye emphasize the importance of fostering human-centered leadership in driving results through relationships. They explore the pivotal role of relationships in driving results, combatting the allure of fear-based leadership, and fostering a culture of courageous dialogue. From personal anecdotes to professional insights, they provide a captivating discussion on the intersection of human-centered leadership, accountability, and compassionate communication.
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| 11 Oct 2023 | The Value of Patience and Perseverance | 01:02:23 | |
Today's episode explores the significance of patience and perseverance in personal and professional contexts. Our guest, Fred Edwards, brings extensive leadership and community service experience to the table. We discuss seeking validation, driving growth within organizations, and the role of organizational culture in progress. Tune in to discover how these lessons apply to various aspects of life, including diversity in teams, cultural understanding, and the power of active listening. Timestamps
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| 10 Apr 2024 | Let The Story Be Told: Developing Listening Intelligence | Graham Bodie | 01:09:48 | |
In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to listen, connect, and advise with empathy and precision. Timestamps:
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| 13 Mar 2024 | Developing Your Peak Performance Mindset | Carlos Salum | 01:06:32 | |
In this episode, we sit down with Carlos Salum, a leadership performance strategist, mental toughness coach, and author of The Glass is Full and a Half. Salum discusses his journey from growing up under a military regime in Argentina to coaching world-champion tennis players and executives globally. He shares insights on performing under pressure, designing breakthrough moments, and the significance of managing energy over time for peak performance. You do not want to miss Salum’s approach to overcoming obstacles and achieving success through disciplined listening, self-awareness, and creative thinking. Timestamps:
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| 20 Dec 2023 | Retaining Customers Through Relationships | 01:05:02 | |
In this episode, host Michael Reddington and guest Robert Skrob delve into the crucial link between customer retention and effective relationship-building. Discover the strategies to go beyond traditional sales tactics, and explore the power of building lifelong relationships in the subscription model. Skrob offers invaluable lessons and practical advice for enhancing customer relationships and driving long-term success in the ever-evolving subscription business landscape. Timestamps: (00:00) Subscription benefits, high-value conversations, recognizing uniqueness. (06:27) Pivot to for-profit subscription business (16:12) Unique veteran-owned coffee brand. (20:49) Build relationships before expecting commitments or results. (27:04) Introduce, connect, inspire, and empower for success. (30:15) Effective customer outreach builds trust and engagement. (37:24) Understanding others' needs before your own. (41:55) Importance of onboarding, building trust and relationships. (48:52) Encourage caution when buying online for subscriptions. (50:02) Customers are wary of subscription renewal notices. (56:47) Utilize AI to provoke novel connections and ideas. (01:03:32) Visit Humantel.com, eidashmagazine.com, and certifiedinterviewer.com. Links and Resources:
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| 27 Mar 2024 | Expanding Perspectives With West African Drumming | Bill Scheidt | 01:05:47 | |
In today's episode, we talk with Bill Scheidt, who shares the transformative power of West African drumming in fostering effective communication and leadership. We delve into the symbiosis of music and interaction, uncovering the essential art of listening to comprehend rather than respond, and the profound benefits of reciprocal respect in educational environments. As we explore these rhythmic insights, we discover practical tools that can amplify our ability to connect, empathize, and lead in any scenario. Join us as we tap into the rhythm of powerful communication and leadership lessons in this dynamic episode. Timestamps:
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| 24 Jul 2024 | Master Your Dragon | John Holland | 01:04:20 | |
In this episode, we explore the compelling dynamics of leadership through the lens of John Holland, head coach at Mentally Agile Coaching. We dive into the power of mastering inner voices, embracing failure, and leading with core values. From understanding your boss's reactions to making decisions under pressure, we uncover practical insights that can elevate your professional journey. Join us as we unravel the essential strategies to become a resilient and impactful leader. Timestamps:
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| 27 Sep 2023 | Cross Cultural Communication | 01:05:05 | |
In this episode, we're diving into the world of cross-cultural communication, a skill that's absolutely crucial in today's global economy. Our guest, Philip, brings a wealth of international experience to the table, and he'll be sharing common communication slip-ups, cultural insights, and the importance of emotional intelligence in forging strong global connections. Timestamps
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| 16 Aug 2023 | Leveraging Asymmetrical Communication | 01:09:23 | |
In today's episode, we're joined by Dr. Tim Levine, a leading expert from the University of Alabama at Birmingham, who delves into the intriguing world of deception, persuasion, and credibility assessment. Uncover the secrets behind false confessions, explore motivations for lying, and gain insights into detecting deception. Tune in as we unravel the complexities of truth with Dr. Levine. Timestamps
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| 02 Aug 2023 | Building Rapport Based Relationships | 01:13:46 | |
In today's episode, we have a special guest joining us, Robin Dreeke, a former marine corps officer and FBI special agent. Robin has an impressive background in catching spies and has now transitioned into teaching executives the art of building relationships based on trust. Get ready to uncover the secrets behind effective communication as Robin shares his insights from his time in the FBI, Marine Corps, and teaching high-level executives. Robin's People Formula has helped countless individuals and teams achieve quick, measurable results and maximum success. Whether you're a newly promoted leader, executive, sales team member, or customer relations specialist, Robin's proven strategies will help you excel. Timestamps:
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| 28 Aug 2024 | We Are All We Have | Tregg and Jessie Lindberg | 01:07:27 | |
In this episode, we dive into the profound challenges and triumphs of raising a child with special needs with our inspiring guests, Jessie and Tregg Lindberg. We explore the vital importance of building a support system, harnessing nonverbal communication, and advocating for your child's unique needs. From understanding sensory triggers to navigating school systems, we uncover invaluable insights that offer hope and resilience. Join us in gaining a deeper understanding of empathy, effective communication, and the power of community support in this heartfelt and informative episode. Timestamps:
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| 30 Aug 2023 | Communicating Through Crisis | 00:57:31 | |
Today we welcome Vanessa Vaughn Mathews, the founder and chief resilience officer of Asfalis, a prominent business resilience advisory firm. Vanessa shares her experience surviving a "perfect storm" and how it propelled her into the field of crisis management. She works with Fortune 500 and mid-size organizations across the country, helping them navigate through crises and develop strategic responses. With her unique perspective and expertise, Vanessa is the perfect guest to shed light on the crucial topic of communicating through crisis. You do not want to miss this episode on how to effectively handle challenging times. Timestamps:
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| 13 Sep 2023 | The Recipe For Leadership Communication | 01:07:19 | |
In this week's episode, we sit down with Doug Meyer-Cuno to discuss the importance of genuinely investing in our employees and empowering them for growth and success. Doug Meyer-Cuno, renowned for his leadership skills and authorship of "Empowered Leadership," shares his wisdom and experiences as the former CEO of Carolina Ingredients. Join us as we explore effective strategies for inspiring and motivating employees, building a strong company culture, balancing individuality within the organization, and effective leadership through trust and mentorship. Timestamps:
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| 17 Jul 2024 | Humanizing Leadership | Michael Clegg | 01:03:09 | |
In this episode, we have the pleasure of exploring the transformative journey of leadership with our expert guest, Michael Clegg. We dive into the importance of empathetic leadership, building trust, and connecting deeply with employees on both personal and professional levels. From overcoming personal trauma to achieving growth through a forward-thinking mindset, we uncover key strategies that can humanize leaders and enhance workplace engagement. Join me in unlocking the secrets to effective, compassionate, and future-focused leadership that drives lasting success. Timestamps:
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| 26 Jul 2023 | Limiting Our Egos to Improve Our Listening | ||
In today's episode, host Michael Reddington engages in an insightful conversation with Brittney-Nichole Connor-Savarda, founder of Catalyst 4 Change. Join us as we discover the power of self-awareness, compassion, and understanding in our interactions with others. Explore the role of ego in hindering effective communication and learn how recognizing and addressing our own traumas can transform our relationships. Brittney shares her expertise on emotional intelligence, providing valuable insights to improve your communication skills and enrich your connections. Ready to delve deep into the world of emotional intelligence? Tune in now to listen! Timestamps:
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| 23 Aug 2023 | Uncontaminating the Truth | 01:13:08 | |
In this episode, we go on a truly transformative journey through the worlds of decision-making and forgiveness. We're lucky to have a special guest, Padraig O'Cedieh, who brings his unique insights to the table. He dives into the significance of making thoughtful choices and the potential pitfalls of acting on impulse. Drawing from his experiences as a former Irish senator and a successful entrepreneur, O'Cedieh sheds light on authenticity and the power of sticking to our values. Timestamps:
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| 14 Aug 2024 | Ignite a Burning Ambition | Katherine Armstrong | 01:03:13 | |
In this episode, we dive into the journey of high performance coaching consultant Katherine Armstrong. We explore the critical transition from fear to ambition, aligning purpose with strategy, and the emotional stages of the change curve. By examining the balance of caring and daring in leadership, we uncover how to foster trust, create secure bases, and drive successful transformations. Join us as we reveal the strategies for nurturing resilient, purpose-driven organizations and achieving meaningful results. Timestamps:
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| 05 Jun 2024 | How Can We Solve This Together? | Jonathan Pultz | 01:06:58 | |
In this episode, we delve into the critical communication techniques essential for crisis negotiations with expert guest Jonathan Pultz. We explore the importance of staying calm, practicing patience, and understanding diverse needs to achieve positive outcomes in high-stress situations. From law enforcement to everyday business scenarios, we uncover valuable strategies that enhance communication, build trust, and foster mutual respect. Join me in uncovering these powerful techniques that can transform your personal and professional interactions. Timestamps:
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| 20 Sep 2023 | The Cornerstones of Self-Leadership | 01:03:16 | |
In this episode, we are joined by Stacy Wood, the founder of Through the Woods Consulting, an executive coach, speaker, and author. Together, we'll explore the cornerstones of self-leadership and how they can empower us to become better leaders of ourselves, as well as the unique challenges women face in the professional landscape. Plus, find out how Stacy's passion for horses adds a powerful dimension to her coaching methods. Prepare for an inspiring and thought-provoking conversation. Timestamps:
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| 28 Jun 2023 | How Victims Can Teach Us To Be Better Listeners | ||
In this episode of I See What You're Saying, my guest, Jessie Lindberg, shared some amazing insights on overcoming trauma and advocating for survivors of domestic abuse, child abuse, and sexual abuse. We discussed the importance of trauma-informed care and listened to some incredible testimonials from inmates and abuse survivors. We also touched on the power of counseling and the challenges of investigating victims of abuse. Timestamps:
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| 21 Feb 2024 | Decipher The World Around You In A Way That Makes You Wiser | Joe Navarro | 01:01:29 | |
In this episode, we sit down with the renowned Joe Navarro. We decipher the subtle nuances of nonverbal communication and the essence of becoming an exceptional individual. Joe imparts his invaluable expertise on the mastery of observation, the art of prosocial behavior, and the critical nature of psychological comfort. We encounter crucial strategies for de-escalation and the importance of not jumping to conclusions about someone's honesty based solely on their behavior. Dive into this episode to equip yourself with the ability to read the world more wisely and forge deeper connections in every aspect of your life. Timestamps: (00:00) Joe Navarro, author of the bestseller, Be Exceptional, offers insights. (08:49) Observing poker players' body language for tells. (14:54) Exploring animal behavior in response to threats. (20:34) Observe, assess, and trust your instincts always. (28:40) Recognize emotions' priority in observing and assessing. (30:09) The Emotional brain reacts quickly, overpowering logical thinking. (39:58) Executives misled by myths, seeking to update. (43:55) Understanding and using body language effectively. (50:56) A comprehensive guide to body language behaviors. (53:42) Mastery, self-control, and observation are key to exceptional success. (59:39) Express appreciation, promote self-paced online training. Links and Resources:
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| 15 May 2024 | Know, Show, and Go the Way | Al Jones | 01:05:24 | |
In this episode, we sit down with Al Jones, a seasoned vice president of sales, to delve deep into the art of leadership and mastering sales techniques in today's challenging environments. We explore the crucial role of personal improvement, effective rejection handling, and the necessity of leading by example to inspire and elevate sales teams. From personal anecdotes about fostering potential in new hires to discussing the importance of resilience in the face of refusal, we uncover practical strategies that ensure long-lasting success in sales and leadership. Join us as we reveal the keys to becoming not just a successful salesperson but a remarkable leader. Timestamps:
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| 15 Nov 2023 | The Power of Strategic Introductions | 01:02:22 | |
In this episode, networking expert Julie Brown emphasizes the power of strategic introductions. From leveraging existing connections to reaching out to dormant ties, she shares practical tips for building strong relationships. Join host Michael Reddington and Julie as they discuss the importance of networking for career success, navigating networking challenges faced by women professionals, and implementing cross-silo communication strategies within organizations. Discover the value of networking and the transformative impact it can have on your professional life. Timestamps:
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| 30 Oct 2024 | Mine For the Truth | Matt Doherty | 00:57:16 | |
In this episode, we sit down with Matt Doherty to dive into his unique take on leadership and personal growth. Matt shares powerful insights on aligning personal and company values, the importance of honest communication, and why thoughtful decision-making is essential. From coaching top basketball teams to advising corporate leaders, Matt’s journey is packed with lessons on building purpose-driven organizations and inspiring others. Join us as we uncover practical strategies for effective leadership, communication, and personal development in this engaging conversation. Timestamps: (00:00) Introducing Matt Doherty. (07:57) Analytic nature: both strength and weakness. Influences? (11:03) Continuous effort is necessary to maintain skill. (15:35) Understand, adapt, surround with complementing team. (20:03) Winning national championship requires effective leadership vision. (22:34) Anticipate trends, seek truth, create a safe zone. (27:17) Asking convenient questions may yield dishonest answers. (30:26) We prioritize time for what we value. (32:44) Great fulfillment found as Vistage chair, coaching. (34:39) Who's your truth teller for honest feedback? (38:50) Balance driver and influencer traits for success. (43:50) Balancing coaching basketball and corporate executives. (45:25) Leadership aligns personal and company purpose effectively. (48:15) Engagement boosts potential; workfulness transcends duties. (54:07) Decisions amplify life; hire for complementary strengths. (56:15) Custom leadership programs for high-impact conversations. Links and Resources:
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| 08 Nov 2023 | The Strongest Evidence is What Your Customers Tell You | 01:02:50 | |
In this episode, host Michael Reddington and guest Graham Drew delve into the power of customer feedback and effective listening in improving sales strategies. Graham, founder of Cognis Consulting, shares his expertise on gathering valuable information from customers and explains how it can lead to better partnerships, longer-lasting relationships, and problem-solving for buyers. With personal anecdotes, practical advice, and insightful discussions, this episode is a must-listen for professionals looking to enhance their sales effectiveness and understanding of the customer perspective. Join Michael and Graham as they uncover the strongest evidence: what your customers tell you. Timestamps
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| 12 Jun 2024 | Non Traditional Leadership Lessons | Ben Sands | 01:02:00 | |
In this episode, we sit down with Ben Sands to discuss the foundational principles of aligning actions with beliefs. We uncover the importance of starting with "what" and "how," the impact of values on decision-making, and strategies to minimize regret and frustration in leadership. From defining clear expectations to fostering accountability, we reveal actionable steps to create a harmonious and high-performing organization. Join us as we unpack this episode's secrets to effective leadership and value-driven alignment. Timestamps:
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| 18 Oct 2023 | Applying Investigation Skills to Sales and Leadership | 00:49:02 | |
In this episode, we explore the connections between investigative skills, sales, and leadership with Stefanie Hoover. We delve into the ethical use of persuasion, evaluation, and questioning techniques, emphasizing intent and motivation. Stefanie shares insights on building rapport, questioning information, and the parallels between interrogation and closing sales deals. We also discuss handling dishonesty in personal life and fostering responsible behavior in children. Whether you're a salesperson, a leader, or simply interested in effective communication and decision-making, this episode provides valuable insights and practical tips. Dive in for a thought-provoking exploration of investigation, sales, and leadership. Timestamps:
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| 03 Jan 2024 | Echo Listening Profile | 01:02:47 | |
In this episode, Allison O'Brien and Michael Reddington delve into the transformative power of effective listening and self-awareness in communication. From understanding different filters of listening to navigating high-stakes decision-making, we unearth invaluable insights for personal and professional growth. Through practical strategies and real-life examples, we illuminate the path to fostering genuine connections, achieving intended outcomes, and amplifying leadership impact. Join us in this episode to unlock the keys to enhancing your communication skills and elevating your leadership potential. Timestamps:
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| 12 Jun 2023 | Earning Credibility and Advising the President | ||
In this episode of "I See What You're Saying," I have the privilege of sitting down with retired Brigadier General Michael Longoria to delve into his remarkable career in the US Air Force. Join me, your host Michael Reddington, as we explore the many fascinating aspects of his journey. During our conversation, Longoria shares captivating stories about his experience recruiting for service academies and highlights the precision and significance of dropping bombs in combat. We also delve into the concept of the "fighter pilot debrief," understanding its crucial role in learning and improving. Furthermore, we discuss Longoria's involvement in capturing high-value targets in Iraq and the complex dynamics surrounding such missions. He provides insights into his time working for the White House National Security Council staff under Bill Clinton, shedding light on the unique challenges and responsibilities that come with such a role. Throughout the episode, we uncover the diverse roles of the Air Force, including airlift operations and fighter/bomber missions. We emphasize the significance of listening to all sources and fostering open and disciplined discussions on public policy issues. Join us for this insightful conversation as we gain a deeper understanding of the US Air Force, the intricacies of military operations, and the importance of effective communication in shaping public policy. Timestamps
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| 09 Oct 2024 | Build to The Moment | Sean McDonough | 01:09:09 | |
In this episode, we have the privilege of exploring the nuanced world of sports broadcasting with seasoned commentator Sean McDonough. We uncover the vital importance of teamwork, preparation, and off-air relationship building that enhance on-air performance. From the subtleties of concise storytelling to the art of maintaining impartiality, this episode reveals invaluable strategies that can improve our communication skills in any context. Join us as we gain profound insights into the techniques that ensure seamless broadcasts and enrich our understanding of effective communication in high-pressure environments. Timestamps:
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| 27 Dec 2023 | Surprising Paths to Obtaining the Truth | 01:13:35 | |
In this episode, Michael Reddington and guest Wayne Hoover deliver powerful insights on the unexpected paths that lead to uncovering truth. From the art of empathetic interviewing to the impact of coaching and teaching, their conversation digs deep into the human connection and its pivotal role in successful interviews and interrogations. Gain valuable perspective on the importance of empathy, honesty, and strategy in communication, along with the profound impact of understanding and genuine connection. Join us as we unravel the secrets to building meaningful rapport and navigating difficult conversations with integrity and skill. Timestamps: (00:00) Introducing Wayne Hoover (06:56) Impact of Certified Forensic Interviewer designation in interactions. (16:07) Most people make regrettable choices based on circumstances. (18:47) Emotions cloud judgment when parenting teenagers. (26:13) What was the most important college class? (28:18) Understanding theater helps with empathy and connection. (37:34) Teaching vs. interviewing, resonating with an audience. (39:38) Listening, tone, and eye contact are crucial. (46:31) Encouraging critical thinking in teaching and coaching. (52:08) Learning coaching skills translates to helping others. (57:27) Unexpected connections lead to life-changing moments. (01:02:01) Uses technique to elicit truthful responses effectively. (01:06:49) Challenging moment leading committee with argumentative individuals. (01:10:24) Expressing gratitude, sharing insights, and the importance of rapport. Links and Resources:
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| 10 Jan 2024 | Excelling In Interviews - As the Job Candidate | 01:00:48 | |
In this episode, our guest Loren Greiff, shares invaluable insights for excelling in job interviews as a candidate. From the importance of genuine relationship-building to beating hiring algorithms, Loren's expertise provides a comprehensive guide for navigating the interview process with confidence and authenticity. Discover actionable strategies for showcasing your skills, developing communication agility, and standing out in a competitive job market. If you're seeking to enhance your interview performance and secure the next step in your career, this episode is packed with valuable advice that you won't want to miss. Timestamps:
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| 05 Jul 2023 | Listening from the Perspective of a Multilinguist | ||
In this episode, Michael Reddington engages in an incredible conversation with Shaun Haines, a remarkable multilinguist. Shaun shares his unique language learning journey, starting with sign language and expanding to Spanish, Portuguese, Italian, and more. Discover how Shaun's motivation, focus, and passion for grammar made learning languages as an adult easier, while also exploring the profound connections language creates between cultures. Additionally, Shaun shares his diverse career path, from supporting the disabled to serving in the military and becoming an attorney, which has shaped his empathy and understanding for others. Timestamps:
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| 06 Sep 2023 | Rising to Level of Evolved Engagement | 00:58:04 | |
In this episode, we welcome Jason Collett, CEO of Adaptivity, a dynamic leader with a background in fortune 100 leadership, entrepreneurship, mountaineering, and music. We explore rising to the level of evolved engagement, ownership mentality at work, the effects of negative boss behaviors, and the potency of effective communication. Join us for invaluable insights to boost your professional journey. Timestamps
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| 03 Apr 2024 | Setting, Clarifying, and Communicating Great Strategies | 01:07:06 | |
In today's episode, we're joined by Chuck Bamford, who sheds light on the art of crafting and implementing business strategies that resonate across all levels of an organization. We discuss the power of equitable rewards, the symbiotic nature of culture and strategy, and the necessity of clear, role-specific communication for achieving alignment and success. Discover actionable strategies and practical insights that are crucial for outperforming competitors and delivering exceptional customer service. Tune in to transform your business approach and strengthen the foundations of your company's strategy. Timestamps:
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| 17 Apr 2024 | Restoring the Dignity of Risk | Lindsey Braciale | 01:03:21 | |
In this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unveil strategies that empower both companies and disabled individuals to flourish. Join us in embracing the diversity of talent and rethinking inclusivity for a more dynamic and humane workplace. Timestamps:
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| 02 Oct 2024 | The First Liar Loses | Sara Lincoln | 01:10:44 | |
In this episode, we dive deep into the significance of professional reputation and meticulous courtroom preparation with our expert guest, Sara Lincoln. We uncover essential strategies for building and maintaining credibility, the art of witness coaching, and the tactical use of evidence in litigation. From turning bad facts into strengths to mastering cross-examination, we reveal practical insights that are crucial for both legal professionals and anyone seeking to enhance their strategic communication skills. Timestamps:
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| 14 Feb 2024 | Crisis Negotiation Communication Techniques | Scott Tillema | 01:08:20 | |
In this episode, I had the pleasure of delving into the intricate art of crisis negotiation communication techniques with expert guest Scott Tillema. We explored the profound impact of nonverbal cues, attentive listening, and understanding human behavior in high-stakes situations. From hostage negotiations to everyday business conversations, we uncovered invaluable insights that can be applied to enhance our communication, build trust, and achieve favorable outcomes. Join me in unlocking the secrets to effective communication and negotiation in both personal and professional relationships in this compelling episode. Timestamps:
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| 06 Mar 2024 | Focus on the Goal, Not the Weapon | George Kohlrieser | 01:07:57 | |
In this episode, we speak with George Kohlrieser, delving deep into the psychology of leadership and negotiation. We discover the transformative power of becoming a 'hostage-free' thinker, fostering psychological safety, and building emotional bonds both in personal and professional realms. Through George's profound teachings on secure base leadership and handling emotional triggers, we unearth critical strategies that empower us to inspire change and manage conflict effectively. Join us in this episode as we unlock the keys to emotional intelligence and the art of negotiation, driving toward personal empowerment and leadership excellence. Timestamps:
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| 12 Jun 2023 | Experiencing the Power of Rapport and Empathy | ||
In this episode, we have an insightful conversation with David Thompson, President and partner at Wiglander, Zoloski and Associates. Together, we delve into the significance of rapport-building in both successful interrogations and business relationships. David and I explore various essential topics, including the vital role of preparation, adaptability, and the establishment of trust. We draw examples from a wide range of contexts, spanning from counterterrorism interrogations to sales calls. Throughout our discussion, we emphasize the potential dangers of relying on false evidence and overpromising in pursuit of short-term goals. Gain valuable insights into cultivating long-term relationships, effectively managing emotions, and understanding the importance of contextual awareness. Join us for this enriching conversation that will equip you with valuable knowledge to build stronger relationships, navigate emotional dynamics, and improve your overall communication skills. Timestamps
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| 25 Oct 2023 | The Father of Non-Confrontational Interrogation | 01:21:41 | |
Join us in this episode as we explore the world of non-confrontational interrogation with renowned guest Dave Zulawski. Delve into the genesis of his groundbreaking methodology, the ethical considerations in obtaining truthful information, and Dave’s personal journey from geology to a passion for non-confrontational techniques. Timestamps:
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| 12 Jun 2023 | Increasing Our Observation Powers Through Science and Judo | ||
In this episode, we delve into the fascinating realm of nonverbal communication with the esteemed guest, Dr. David Matsumoto. We explore the significance of understanding validated indicators of mental states, cautioning against relying on unvalidated behaviors. Our discussion also highlights the positive influence of disciplines like Judo and Jujitsu in fostering discipline and perseverance in both children and adults. Additionally, we address effective strategies for managing emotions and improving disciplined listening, including the importance of enhancing breathing capacity through meditation, exercise, or other methods. Timestamps
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| 25 Sep 2024 | Create Opportunities For Conversations | Karin Hurt | 01:06:26 | |
In this episode, we dive into the nuanced world of conflict resolution and collaborative conversations with our guest, Karin Hurt. Together, we explore how moving beyond binary responses, maintaining professional integrity, and choosing the right moments to assert our values can transform our interactions and relationships. From managing diverse teams to offering candid feedback, we uncover practical strategies that can enhance leadership and build trust. Join us in discovering essential techniques to navigate workplace conflicts and foster a more connected and productive environment. Timestamps:
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| 04 Oct 2023 | Coaching Kids and Advising Executives | 00:43:38 | |
Welcome to another episode of "I See What You're Saying.” Our guest today is Pat Combs, an Olympic baseball champion turned successful behavioral development expert. Pat's journey, from winning a gold medal to coaching youth sports and business leaders through Teamalytics, is truly inspiring. Join us as we dive into Pat's experiences as both a player and a coach, and discover valuable insights from his book, "More Than the Score." We'll also discuss how Pat's coaching approach applies to various life aspects. Timestamps:
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| 16 Oct 2024 | Going Through Life With Blindfolds | Chet Tart | 01:06:18 | |
In this episode, we dive deep into the art of leadership communication with Chet Tart. We explore transformative techniques like engaging conversations, asking open-ended questions, and strategic success strategies. From compelling personal anecdotes to actionable advice, we uncover invaluable insights to become better leaders and communicators. Join us as we unlock the secrets of effective leadership and discover the power of meaningful dialogue. Timestamps:
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| 21 Aug 2024 | The Science of Success: How Small Habits Lead to Big Results | Aaron Salko and Kelly Johnson | 01:12:47 | |
In this episode, we explore the transformative power of small daily wins and the science behind achieving high performance with our exceptional guests Aaron Salko and Kelly Johnson. We uncover the journey from overcoming time constraints to adapting high-performance routines amidst the challenges of parenting and everyday life. Together, we delve into practical strategies, the importance of creativity, and the continuous push beyond comfort zones for personal growth. Join us in discovering how to optimize performance and enrich your life through consistent, incremental steps. Timestamps:
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| 31 Jul 2024 | Interrogation Equals Collaboration | 01:05:53 | |
In this episode, we dive deep into the art of interviewing and interrogation with seasoned expert Brett Ward. We discuss the critical importance of proper training, curiosity, and emotional composure in uncovering the truth. From law enforcement to everyday conversations, we reveal strategies to elicit accurate information, navigate pushback, and build meaningful connections. Join us as we explore the essential techniques for mastering communication, negotiation, and personal growth. Timestamps:
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| 07 Feb 2024 | Observation and Elicitation Techniques From the FBI | 01:07:38 | |
In this episode, we dive deep into the world of observation and elicitation techniques with former FBI agent Jack Schafer. Through our conversation, we uncover a wealth of invaluable insights into building trust, reading nonverbal signals, and using psychology to elicit information. Schafer's expertise offers a unique perspective on how these techniques can be applied in everyday interactions, relationships, and even investigative work. If you're looking to enhance your communication skills, build better relationships, and gain an intimate understanding of human behavior, this episode is a must-listen. Timestamps:
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| 24 Apr 2024 | Neither Head Down, Nor Nose Up: Building Confidence and Humility | Pedro Bisalgia | 01:13:22 | |
In today’s episode, we join forces with Brazilian Jiu-Jitsu black belt Pedro Bisalgia to tackle the complex issue of bullying and the transformative power of martial arts. We delve into Pedro's inspiring journey from being bullied to empowering others, and how Jiu-Jitsu fosters self-confidence, humility, and resilience in children facing adversities. As we exchange stories and strategies, we uncover practical tools for guiding both bullies and victims toward positive behavioral change and personal growth. Tune in to discover how we can shape a more compassionate and assertive community through the disciplined teachings of Jiu-Jitsu. Timestamps:
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| 22 Nov 2023 | You Can't Win Relationships | 01:01:49 | |
In this episode, negotiation strategist Christine McKay and host Michael Reddington delve into the intricate world of negotiations and the importance of building relationships. They discuss the power of empathy, transparency, and strategic process management in achieving mutually beneficial outcomes. McKay shares her expert insights on controlling emotions, evaluating behavior, and the significance of contracts in negotiation. Don't miss out on the opportunity to unlock the secrets to effective negotiation strategies with Christine McKay. Timestamps:
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| 19 Jun 2024 | Making Better Communication Decisions | 01:07:27 | |
In this episode, we explore the transformative power of positive communication with Dr. Julien Mirivel. We dive into techniques for reenergizing teams after set-backs, enhancing listening skills through physical behavior, and using open-ended questions to foster deeper connections. From practical tips to impactful strategies, we uncover how communication can shape identities and performance in the workplace. Join us as we reveal the keys to strengthening leadership and improving interactions in both personal and professional settings. Timestamps:
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| 26 Jun 2024 | The Bravery Trick | Ed Evarts | 01:01:57 | |
In this episode, we dive into the essential art of managing difficult conversations with leadership coach and author Ed Evarts. We explore his groundbreaking book "The Bravery Trick" and uncover key strategies for embracing bravery moments, preparing for tough dialogues, and fostering an environment where open communication thrives. From handling apprehension to practicing empathy, we reveal invaluable techniques to enhance our interactions, build stronger relationships, and achieve successful outcomes. Join me in unlocking the secrets to courageous communication in both professional and personal settings in this insightful episode. Timestamps:
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| 28 Feb 2024 | Great Listening Makes Great Speakers | Gail Davis | 01:00:17 | |
In this episode, we sit down with the esteemed Gail Davis, a connoisseur of effective communication and meaningful relationship-building in the realm of public speaking. Together, we peeled back the layers of audience engagement, from the importance of adaptability in speakers to the subtle yet powerful art of reading and responding to an audience's nonverbal cues. Gail imparted knowledge crucial for anyone looking to hone their speaking skills, emphasizing that a true connection with the audience is rooted in authenticity and active listening. Tune in as we unlock strategies to not only capture your audience's attention but to also leave a lasting impression that resonates beyond the stage. Timestamps:
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| 10 Jul 2024 | Care About Your Audience | Clint Greenleaf | 00:46:50 | |
In this episode, we dive into the influence process and discover effective communication strategies with expert guest Clint Greenleaf. We explore key elements like timing, authentic listening, and understanding people's long-term goals to build trust and navigate business interactions successfully. From selling a company to connecting with a core audience, we uncover the profound impact of tailored communication across various mediums. Join me in learning how to enhance our influence, build lasting relationships, and achieve our business goals. Timestamps:
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| 06 Dec 2023 | How Wrestling, Jiu Jitsu, and Serving in the Marine Corps Set the Perfect Foundation for a Career in Human Resources | 01:21:09 | |
In this episode, Howie Boroughs, a former Marine Corps officer and jiu-jitsu black belt, shares how wrestling, military service, and combat training laid the perfect foundation for a successful career in human resources. His unconventional journey from combat leadership to HR director at a Fortune 500 company highlights the importance of adaptability, lateral communication, and identifying potential in others. Gain valuable insights on leadership, hiring, and the transformative power of jiu-jitsu. This episode is a must-listen for anyone seeking unconventional career inspiration and practical HR strategies. Timestamps: (00:00) Fascinating conversation on leadership and understanding people. (06:15) Marine Corps assignment offers cultural and personal growth. (12:10) Transitioned from business operations to successful recruiter. (19:47) Marine Corps and Army unite for joint operation. (25:14) Lessons in trust, diplomacy, and cultural adaptation. (27:03) Third country nationals support US military missions. (36:05) Train, teach, guide, and support to develop leaders. (40:20) Internal candidates scrutinized, external candidates given passes. (44:13) Choosing Howie may solve short-term, but not long-term. (52:42) Evolving thoughts through interactive, open-minded conversation. (54:43) Ideas and athletic accomplishments. (59:58) Learning Brazilian jiu jitsu. (01:10:01) Encouragement to learn and succeed in training. (01:10:58) Learning concepts, not just specific techniques. Mental/physical improvement, problem-solving, confidence, camaraderie. (01:17:30) Howie shared valuable leadership insights and experiences. Links and Resources:
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| 29 May 2024 | Power of Professional Curiosity | James Harris | 01:08:56 | |
In this episode, we immerse ourselves in the world of investigative interviewing and the critical nuances of building rapport and gathering evidence with James Harris. From a firm handshake to the strategic use of evidence, we dissect the elements that shape successful investigations and conversations. By listening in, we uncover the key principles of empathy, ethical questioning, and the investigative mindset that can transform how we approach conversations and interviews. Join us in discovering the art of communication that transcends boundaries and fosters understanding in every interaction. Timestamps:
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| 11 Sep 2024 | Freedom From Tension | Angela Gala | 01:06:34 | |
In this episode, we dive deep into the transformative power of presence and mindful listening with mindfulness expert Angela Gala. We explore the importance of non-judgmental listening, acceptance, and how these practices can enhance relationships and communication. From parenting to professional interactions, we uncover practical meditation techniques and insights into managing emotions and fostering authentic connections. Join me as we discover how to cultivate presence and acceptance to improve our lives and relationships in this enlightening episode. Timestamps:
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| 20 Mar 2024 | Communicating For Strategic Alignment | Mohamed Massaquoi | 01:03:49 | |
In this episode, we engage with the insightful Mohamed Massaquoi on the gradual evolution of change, especially as it pertains to the AI revolution and organizational dynamics. We dissect the essence of strategic alignment, the value of psychological contracts, and the subtle art of influential leadership. Drawing from Massaquoi's diverse background in professional sports and industrial-organizational psychology, we uncover actionable strategies that foster trust and optimize performance in any team setting. Timestamps:
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| 17 Jan 2024 | There Can't Be One Single Story - Leadership Lessons from the YPO Global Chairman | 01:09:37 | |
In this episode, we dive into the power of storytelling and the value of multiple perspectives in leadership. As we unpack the leadership lessons from YPO Global Chairman, Raymond Watt, we discover the importance of empathy, vulnerability, and open communication. We learn how embracing complexity and understanding diverse stories can connect us and lead to personal growth. If you're looking to enhance your leadership skills and embrace personal growth, this episode offers valuable lessons and practical advice from a global thought leader. Timestamps:
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| 07 Aug 2024 | Change Their Mind | Simon Horton | 00:59:58 | |
In this episode, we dive into the fascinating world of negotiation with expert guest Simon Horton. We uncover the importance of creating an experience, projecting strength, and co-creating the negotiation process for successful outcomes. From peace treaties to everyday negotiations, we highlight key strategies and insights that transform how we navigate persuasive conversations. Join me as we unlock the secrets to effective negotiation and persuasion, equipping ourselves with the tools to build stronger relationships and achieve win-win outcomes in both personal and professional settings. Timestamps:
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| 23 Oct 2024 | Admission Before Confession | Bobby Masano | 01:09:56 | |
In this episode, we delve into the nuanced world of effective interviewing with special guest Bobby Masano, a seasoned investigator and Special Agent in Charge at the Federal Law Enforcement Training Center. We explore key techniques such as obtaining an admission before a confession, the strategic use of direct questions, and the paramount importance of building rapport with interviewees. From criminal investigations to everyday business interactions, we uncover invaluable insights that can elevate our communication skills, foster trust, and achieve desired outcomes. Join us as we unlock the secrets to mastering the art of strategic questioning and relationship building. Timestamps:
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| 03 Jul 2024 | Just Be Curious | Sara Downing | 01:04:00 | |
In this episode, we are thrilled to explore the importance of recognizing one's unique value in professional settings with our guest, Sara Downing. We delve into conquering imposter syndrome, seeking mentorship, and transitioning into leadership roles. Together, we uncover practical strategies for effective communication, building a personal brand, and contributing meaningfully in workplace interactions. Join me in discovering how to harness your potential and thrive in your career, gaining invaluable tips and inspiration along the way. Timestamps:
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