Digital HR Leaders with David Green (David Green)

Welcome to a special episode of the Digital HR Leaders podcast. It features a panel discussion, which took place at the PAFOW conference in San Francisco. One of the bitter sweet aspects of the COVID-19 crises is that People Analytics has become even more important. In a recent article in the Economist, which compared the role of the Chief People Officer in this crisis to the role of the CFO in the global financial crisis, one of the conclusions drawn is that the pandemic makes People Analytics even more relevant. As such, there is much interest about the future of People Analytics, where it's headed and why. This was the topic of the panel I moderated at PAFOW, which featured two of the most renowned and prominent leaders in our field, Dawn Klinghoffer and Amit Mohindra.

In our conversation, Dawn, Amit and I discuss:

• Highlights of the work Dawn and her team have undertaken at Microsoft and Amit has delivered in People Analytics leadership roles at McKesson, Apple, and now Wayfair
  
• Where the future of People Analytics lies, the opportunities and the threats
  
• The role of People Analytics in helping their organisations identify the link between employee wellbeing and company financial performance
  
• The key challenges that need to be overcome for People Analytics to realise its tremendous potential
  
• Tips to practitioners on where they can focus as they seek to develop People Analytics within their companies

This episode is a must listen for CHROs and those working in a workforce planning or people analytics role, and indeed anyone interested in the role people data plays in helping drive better outcomes for the business, managers and their workforces.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the third episode of the first series of the Digital HR Leaders Podcast. This time we look at how to create a Culture First company.

The renowned management guru Peter Drucker conceived the immortal phrase “Culture eats strategy for breakfast” and any company disconnecting the two is putting their success at risk. Indeed, there is mounting evidence of the clear business benefits in having a healthy and inclusive culture.

But how do you create a Culture First company, and how do you measure your progress against a backdrop of greater employee expectations, rapid advances in technology and changing work models. Also, given the increasingly turbulent times in which we live, how do you adapt and evolve your company culture? 

Our guest today is Didier Elzinga, Founder and CEO at Culture Amp, one of the success stories in HR Tech in recent years and a company that passionately believes the world should be a better place to work. 

In this week's podcast, Didier and I discuss:

• How staying true to the Culture First ethos has helped propel Culture Amp’s impressive growth
• The key milestones in Culture Amp’s journey to date including the recent acquisition of Zugata and launch of its new predictive analytics features
• The 50,000+ strong People Geeks community and the upcoming Culture First conference in SF at the end of July (go here for more info www.culturefirst.com/2019)
• The challenges involved in being CEO of a fast-growing HR Tech company
• Finally, we also look ahead and ponder what the role of HR will be in 2025

This episode is a must listen for senior HR leaders and anyone working in the fields of employee engagement and performance, diversity and inclusion, and people analytics. Didier is a very engaging and knowledgeable speaker, so I know listeners will enjoy this episode of the Digital HR Leaders podcast. 

Support for this podcast is brought to you by Culture Amp - find out  more at cultureamp.com. 

Also, please do visit myHRfuture.com to learn more about the future of  HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel.

Hosted on Acast. See acast.com/privacy for more information.

Since the start of the Covid-19 pandemic HR functions with People Analytics Teams have been pivotal in co-ordinating and leading responses to the crisis in companies all around the world. Well, one such company is Indian multi national giant Wipro, which found it had to suddenly contend with 150,000 remote workers in India alone.

My guest on this week's episode of the podcast is Renil Kumar, Vice President and Global HR Head at Wipro. He is the personification of a modern HR Leader, Business focused, data-driven, technologically savvy, inclusive and collaborative.

In our conversation Renil and I discuss:

• How People Data and Analytics enables hyper-personalisation across Wipro’s 200,000 plus global employee workforce
• How a powerful People Analytics project at Wipro delivered quantifiable value to the business, as well as revealing some interesting insights on the impact of team size and promotions
• How to infuse HR Professionals with the skills needed to be more data-driven and why experimentation, starting small and getting hands-on drives progress
• How Organisational Network Analysis can be applied in Sales and Customer Service
• What HR can do to prepare their organisations for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in how HR can drive significant value in large multinational businesses. So that is Business Leaders, CHRO’s and anyone in a HR Leadership, People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

Hosted on Acast. See acast.com/privacy for more information.

One of the fastest growing areas of people analytics and one that garners a lot of interest from practitioners is organisational network analysis or ONA, which could provide a fresh lens on how work really gets done in an organisation. The challenge for companies wanting to deploy ONA is to identify the right use case or business problem beyond the common use of ONA to identify key influencers within the company. McKesson is one company that identified a prime use case. That of understanding what drives high-performance in sales, both from an individual and sales leader perspective. I'm joined for this episode of the podcast by RJ Milnor who until recently was the VP of Talent Management Operations at McKesson to walk through how McKesson used ONA to drive sales performance.

In our conversation, RJ and I also discuss:

• How the workforce planning and analytics team at McKesson is organised in terms of location, skills and where it sits in HR
  
• The role the team plays to support transformation, workforce planning and organisational design
  
• We also talk about how RJ developed a community of practice for people analytics and developed a data driven culture in HR
  
• We look at the opportunities and risks for the people analytics field moving into 2020 and beyond
  
• As with all our guests on the podcast, we ponder what the role of HR will be in 2025

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the podcast, my guest is Kat Kennedy, the Chief Experience Officer of Degreed, where she has overall responsibility for product and technology. Kat was employee number three at Degreed and since she joined in 2012, the company has enjoyed phenomenal growth and created an entire new category in the HR technology market with its learning experience platform or LXP. As Kat outlines in our conversation, Covid-19 has accentuated the importance of re-skilling, up-skilling and learning.

In our conversation Kat and I discuss:

• The challenges in running a fast growing HR Tech company
• Creating the new LXP category and being a female leader in tech
• Why it is crucial to use data and analytics in learning and development
• How learning, careers and mobility are all coming together into one personalised platform, AKA the talent marketplac
• What we can learn from organisations who are combining learning, analytics and skills togetherwe
• The future direction of the learning and development field

This episode is a must listen for anyone interested or involved in learning skills and the technology that supports it. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Learning, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

Hosted on Acast. See acast.com/privacy for more information.

To build sustainable success in people analytics, you need a few key ingredients. Let's look at three. First, align the work of the people analytics team to the business strategy and priorities. Second in parallel, be intentional about building analytical capability across the wider HR function and third, get the sponsorship from the Chief Human Resources Officer, the Global HR Leadership Team and Senior Leaders in the business.

My guest on this episode of the podcast has mixed all of these ingredients and more since founding the people analytics team at Merck, in 2016. Alexis Saussinan is the Group Head of People Data and Technology, and the function he has built has become a bedrock of Merck's people strategy and consistently delivers value to the business and the global workforce at Merck.

Alexis and I reflect on the journey of people analytics over the last five years at Merck and look forward to the future as Alexis' role has expanded to bring people data, analytics and technology together.

In our discussion, Alexis and I discuss:

• How to align the work of the people analytics team with the business and the people strategy
• Examples of people analytics in action, including how Merck takes a skills-based approach to workforce planning
• The size, structure and skills of the people analytics team and how it has evolved over the last five years at Merck
• How a combination of CHRO sponsorship, ambassador networks, rotational programs and effective communication combined to help grow a data-driven culture
• Why bringing people data, analytics and technology together enables the next wave of HR transformation

This episode is a must listen for anyone interested or involved in creating business value and employee experience from people analytics, in parallel with increasing HR capability in data and digital.

So that is Business Leaders, Chief HR Officers, Chief Learning Officers and anyone in a people analytics, learning, HR leadership or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

Hosted on Acast. See acast.com/privacy for more information.

Agile isn't just for Tech anymore. It's transforming how organisations hire, develop and manage their people. It's also transforming how HR interacts with the Workforce from doing things to employees to designing programs and Technology with and for employees. In many ways agile is the backbone of efforts to design, understand and improve the employee experience. 

My guest this week on the podcast is Anna Tavis, a Clinical Associate Professor of Human Capital Management at New York University and the editor at People and Strategy a journal for HR Executives. She also wrote a landmark article in HBR with Peter Capelli on Agile in HR, so who better for me to discuss this topic in more detail. In our conversation, Anna and I discuss: 

• What agile HR means and why it is becoming increasingly important
• We look at the skills, mindset and methodologies needed to be successful
• Anna also talks about examples of how agile is being employed by companies such as IBM and Adobe in HR
• We also look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025. 

This episode is a must listen for everyone in HR, particularly those leading efforts in employee experience, people analytics and other leadership roles.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

Hosted on Acast. See acast.com/privacy for more information.

The guest on this week’s podcast is Jeremy Shapiro, the Executive Director for Workforce Analytics at Merck. Jeremy is rightly considered as one of the most highly regarded and influential leaders in our field, and co-authored one of the first articles I ever read on People Analytics, the seminal Competing with Talent Analytics, which he co-wrote with Tom Davenport and Jeannie Harris and was published by the Harvard Business Review in October 2010. With the 10th anniversary of the article approaching, Jeremy and I thought it would be neat to reflect on the last 10 years, assess the considerable progress the field has made and ponder what lay ahead.

This episode is recorded in two parts, part 1 was recorded before the COVID-19 pandemic spread across the world, and part 2 was recorded more recently in the midst of the crisis.

In our conversation Jeremy and I discuss:

• How the workforce analytics team is organised at Merck and talk through examples of their work
• The New York strategic HR analytics meet up group that Jeremy co-founded and how this has helped foster a thriving people analytics community in the Big Apple
• Whether AI and automation is a threat or an opportunity for HR
• The work the team is doing around employee listening, both using active and passive data sources
• How the COVID-19 crisis is acting as an accelerant to digital transformation and the work of people analytics teams
• What the role of people analytics will be in the next normal

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

The nature of work and workplaces was already changing, but the pandemic has fast-forwarded many aspects of the future of work. Today's guest is Ethan Bernstein, who is an Associate Professor in the Organisational Behaviour Unit at The Harvard Business School.

He teaches the second year MBA course in managing human capital, the Harvard Business School online course on developing yourself as a leader and various executive education programs. Ethan studies the impact of workplace transparency, the observability of employee activities, routines, behaviours, output and performance on productivity. With implications for leadership, collaboration, organisation design and new forms of organising.

Together with others, Ethan has conducted research during the pandemic to understand the implications of working without an office, which sought to answer a number of questions. Paramount amongst them was what impact has working from home had on productivity and creativity?

The discussion that follows is rich, wide ranging and consistently fascinating. Ethan is one of the most interesting, knowledgeable and witty guests we have had on the show yet. 

In our conversation, Ethan and I discuss:

• The key findings of his research on the impact of remote working and the impact it is having on productivity and innovation
• The implications, post pandemic for work, collaboration and workplace design
• How well-equipped HR functions have thrived during the crisis of 2020
• What the future leaders he teaches in his Harvard MBA course are saying about the role of HR
• The role of HR in workplace design and in helping prepare their organisations for hybrid ways of working

This episode is a must listen for anyone interested or involved in workplace transparency, technology, people analytics and future ways of working. So that's business leaders, CHROs and anyone in a people analytics, strategic workforce planning, HR tech or HR business partner role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the fourth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR. In many respects the COVID-19 pandemic is essentially a people crisis and it has been heartening to witness that many organisations we work with at Insight222 have put the safety and wellness of their workforce at the centre of their response to the crisis. However, multiple studies show that an alarming majority of employees are actively disengaged and un-motivated. They are not helping their organisations and by suppressing what neuroscientists call “our seeking systems” organisations are not helping their employees by focusing on making work routine instead of creative and joyful.

Our guest for this week's episode is Dan Cable, Professor of Organisational Behaviour at London Business School. Dan explains that because we spend most of our waking hours at work, his mission is to spend his working hours trying to understand how people can feel like work is part of their real life, rather than the long commute to the weekend.

In our conversation Dan and I discuss:

• Why biology as opposed to lack of motivation causes the malaise of workplace disengagement
• How by galvanising three triggers, leaders can activate their employees seeking systems and drive exploration and learning
• How HR can use job crafting to drive engagement, stimulate learning, create innovation and essentially enable people to bring their best selves to work
• A three-step process for people to stimulate their full potential as outlined in Dan’s upcoming book, Exceptional.

This episode is a must listen for anyone interested in how neuroscience can help drive culture, engagement and wellness in their organisations. So that is Business Leaders, Organisational Psychologists, Chief HR Officers, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

Our guest this week is Rupert Morrison. A native New Zealander and rugby fanatic who grew up on a sheep farm, but off the field, Rupert is leading the way in data-driven organisational planning as CEO of OrgVue. It was in Rupert's years as a management consultant, frustrated by the many tedious hours spent building models in PowerPoint and Excel that were unsustainable for his clients that drove him to build his own solution in OrgVue, a SaaS platform for workforce analytics and modelling.

So impassioned. He's also authored a Chartered Management Institute, shortlisted book of the year on data driven organisation design.

We'll spend much of today's episode in conversation about the following topics:

• How HR needs a serious step change in order to manage the business and not just Human Resources in times of change
  
• We look at why finance is often stepping in on workforce planning and how HR must partner with them
  
• We look at the role analytics plays in shaping the future workforce
  
• As with all our guests on the podcast, we also look into the crystal ball and ponder what the role of HR will be in 2025
  

This episode is a must listen for any HR professional who wants new ideas, wants to add value to their organisation, and wants a voice at the board level, not just lip service. I'm sure listeners will enjoy Rupert's thinking on some of the most pivotal and challenging issues that HR isn't addressing.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

The guests on this week’s special bonus episode are Arianna Huffington, CEO and Founder of Thrive Global and Donna Morris, Chief People Officer at Walmart. In our conversation, we discuss how the pandemic has thrust the human resources function centre stage, and how HR has thrived during this difficult time in organisations where the function is well led, has strong senior stakeholder equity, has prioritised employee wellbeing and has robust capability in people analytics. If anything, this has raised expectations of Chief People Officers even further, can they and the functions they lead evolve at the pace necessary to deliver on the expectations of Leaders and the workforce?

In our conversation, Arianna, Donna and I discuss:

• How the role of the Chief People Officer has changed since the beginning of the pandemic
• What the impact of these increased expectations have had on Chief People Officers themselves
• The lessons in workforce agility Walmart has learned from hiring over 500,000 associates so far in the crisis and how they will carry these learnings forward
• How to adopt the mindset to find opportunity in ambiguity and why it is important that Leaders set the tone
• What HR can do in 2021 and beyond, to capture more value for the business

This episode is a must listen for anyone interested or involved in HR and how it can create value for the organisation and protect the health of its workforce. So that is Business Leaders, Chief People Officers and anyone in an Organisational Health, Employee Experience, People Analytics or HR Business Partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com

Hosted on Acast. See acast.com/privacy for more information.

COVID-19 is changing our world irrevocably. First and foremost it is a health crisis, people are getting sick, families are losing loved ones and the virus is going to be with us for the foreseeable future.

In the words of this week's guest, Coronavirus might also be the great catalyst for business transformation. What previously was expected to develop over the course of several years is instead unfolding before our very eyes in the course of a few months. If the Future of Work requires restructured workplaces, redefined roles, rapid learning and reserves of trust, and it does, organisations are being challenged to do all that and more as they address the Coronavirus pandemic. Those are the words of this week's guest, Future of Work strategist, Heather McGowan, whose new book, The Adaptation Advantage, co-authored with Chris Shipley, has just been released.

In our conversation Heather and I discuss:

• Why COVID-19 is acting as the catalyst for business transformation and the Future of Work
• The pivotal role of culture and how leadership styles will adapt in the Future of Work.
• How we need to embrace and absorb new skills and let go of old ones
• Why our old measure of potential success, IQ has given way to EQ and is now shifting yet again to AQ or adaptability quotient
• Why the role of HR needs to evolve and what HR leaders need to do differently

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

My guest on this week's episode is Jimmy Zhang, the Head of People Strategy and Analytics at Vertex Pharmaceuticals. He joined the company, which has just over 3000 Employees, in 2018 and has built the People Analytics team from the ground up. I am often asked if People Analytics is the preserve of larger companies and I always say no, every company has business questions that can be answered with People Analytics. That said there are different challenges in setting up a People Analytics Team in an organisation with, say less than 5,000 Employees. For one, you don't have the luxury of building a large team, this means you need to take a different approach, one of partnership and leveraging skills from across the organisation. This is exactly what my guest on this week's episode has done and in doing so has built one of the most agile, most innovative and most successful People Analytics Teams I have come across.

In our conversation, Jimmy and I discuss:

• How Vertex leverages a partnership model, a strong foundation in governance and ethics, to advance People Analytics in the company
• The tripartite relationship between the People Analytics team, HR Business Partners and the Business and how this helps prioritise and elevate People Analytics work
• Work that Jimmy is leading around skills to help drive career growth, development and mobility at Vertex
• How Vertex is building a continuous employee listening program, which couples active and passive data sources
• How Vertex tackles the build versus buy conundrum when it comes to HR and People Analytics technology

This episode is a must listen for anyone tasked with building or transforming People Analytics or who is involved in building or buying HR technology. So that is Business Leaders, CHROs and anyone in a HR Leadership, People Analytics, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

Hosted on Acast. See acast.com/privacy for more information.

My guest on this week’s episode is Ina Gantcheva, a Principle in Deloitte’s Human Capital Practice and a leading authority on talent marketplace. In Ina’s words, talent marketplace has the potential to change the way organisations think about three fundamentals. One, work, by fractionalising work for increased efficiency. Second, the workforce, by unlocking greater potential and value. And finally third, the workplace, by breaking down silos.

In our conversation Ina and I discuss:

• The four P’s of iterative dynamic talent marketplace design. That is purpose, plan, program and platform
• The role of HR in supporting the transformation and associated change management involved in talent marketplace
• Examples of companies who have implemented a successful talent marketplace and the benefits they are enjoying as a result
• The opportunities that talent marketplace provides to employees
• How the pandemic has helped reshape the approach to talent marketplace
• Whether talent marketplace will mean that jobs won't exist anymore.

This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders, Chief HR Officers and anyone in a people analytics, learning or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

Hosted on Acast. See acast.com/privacy for more information.

Hosted on Acast. See acast.com/privacy for more information.

By 2025, 50% of all employees will need to be re-skilled, according to the World Economic Forum's future of jobs 2020 research. The same study predicts 97 million new jobs will emerge and 85 million will be displaced by a shift in labour between humans and machines. Most commentators believe that the pandemic has only accelerated this progress. It is not surprising, therefore, that skill availability is high on the CEO’s agenda. Recent research by McKinsey highlights that 79% of CEOs are concerned about skill availability impacting, innovation, cost, quality and growth.

My guest on this week's podcast is Rick Van Echtelt, The Founder and CEO at AG5. Through their software AG5’s mission is simple, to visualise and close skills gaps. Rick and his team do this by essentially providing an accounting system for skills, which aggregates data from multiple systems, maps current skills, tracks progress towards learning new skills and identifies some missing skills needed to future-proof the organisation.

In our conversation, Rick and I discuss:

• The challenges involved in getting a handle on skills data
• The value of measuring skills data and how companies should approach it
• How having a skills based view provides multiple benefits
• How AG5 helps clients visualise and close skills gaps

This episode is a must listen for anyone interested or involved in creating a workforce planning, learning and recruiting tool. So that is CHROs and anyone in a people analytics, learning, workforce planning, talent acquisition or HR business partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

Hosted on Acast. See acast.com/privacy for more information.

This week's guest on the podcast is Thomas Rasmussen, one of the most respected and pre-eminent People Analytics leaders in the world. Thomas has built and led People Analytics teams at A.P Moller-Maersk, Shell and now National Australia Bank where he has responsibility for employee experience, digital, HR strategy as well as People Analytics. In his words, People Analytics is truly more impactful than ever. It has gone from being a strategic differentiator the best CHRO’s demand, to an absolute essential to manage the COVID-19 crisis.

In our conversation Thomas and I discuss:

• How people analytics is helping to support executives, managers and colleagues at National Australia Bank during the pandemic
• The progress of people analytics since Thomas and Dave Ulrich published their seminal 2015 paper, "How HR analytics avoids being a fad and why people analytics needs to be based in HR."
• How people analytics is organised at National Australia Bank, providing example case studies of the work
• How bringing employee experience, analytics and digital together creates a powerhouse and enables the scaling of analytics
• The importance of ethics and how this underpins people analytics and the use of people data for good.

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their people analytics capabilities.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

The role HR plays in a successful business transformation is significant and increasingly important. On this week’s podcast, we are joined by Julie Digby who has led several successful integrations and transformations at Mars, including a two-year project which saw a merger of Mars and Wrigley. What struck me most from our conversation is the key triumvirate Mars forms for successful transformation comprised of finance, HR, and the president of the Mars business involved.

In our conversation, Julie and I discuss:

• How HR is organised and works with the business in Mars
  
• The specific role HR plays in transformation projects, particularly in relation to organisational design, culture and change management
  
• The role that technology and data plays in supporting, enabling and speeding up transformation work
  
• The skills that HR needs to develop as it becomes a more strategic function within the business
  
• And finally, as we do with all our guests on the show, we ponder what the role of HR will be in 2025

This episode is a must listen for anyone in HR involved in transformation change and business partnering.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

We are in the midst of the biggest global pandemic for a century, combine that with social unrest, an economic crisis, and at the same time, rapid business transformation, then the role of the HR function has never been so important.

One company where HR has really come to the fore during the crisis is Bayer. My guest on this episode of the podcast is Melissa Harper, Senior Vice President for HR Innovations at Bayer. With more than 30 years of HR experience, Melissa has been at the forefront of Bayer's response to the crises of 2020 and efforts to redefine the workplace around purpose, innovation, and culture.

In our conversation, Melissa and I discuss:

• Why Bayer’s people first philosophy, has been critical to the company's response to the crisis and its efforts to redefine the workplace of the future
• How Bayer is incorporating some of the positives that have emerged in 2020 such as faster, more distributed decision making and increased employee listening to enhance its innovative culture
• Bayer's approach to inclusion and diversity and how this is premised on taking action on the talent challenges that arise
• How digital analytics and culture provide the connective tissue around the workforce at the company
• What HR can do to prepare their organisation for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in Inclusion and Diversity, Culture, Employee Experience and Innovation. So that's Business Leaders, CHROs and anyone in a People Analytics, Workforce Planning, I&D or HR Business Partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

Hosted on Acast. See acast.com/privacy for more information.

In this week's episode we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands.

Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him.  

In our podcast Eden and I discuss:

• Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics
• What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world
• Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery
• Key challenges Eden has encountered and details of a couple of interesting projects the team has delivered
• What excites Eden most about people analytics along with his biggest concern 
• How the role of HR will evolve by 2025

This episode is a must listen for anyone working in or interested in the people analytics space as well as anyone about to embark on or currently involved in an HR transformation. 

Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com. 

For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com 

Hosted on Acast. See acast.com/privacy for more information.

According to research by the Corporate Research Forum, 69% of organisations with 10,000 employees or more now have a People Analytics team. The reality is perhaps not so rosy, as in my experience, many of these teams are still essentially restricted to reporting, and not really doing analytics. At least it shows the ambition is there.

One organisation that is definitely doing people analytics is Nestlé. Since the arrival in June 2016 of Jordan Pettman, our guest on the show this week, as Global Head of People Data Analytics and Planning, the progress has been remarkable. 

In this episode, Jordan and I discuss:  

• Key milestones in Nestlé's People Analytics journey, how he grew capability in the team, both centrally and regionally, in line with Nestlé's decentralised business model
• We talk about some examples of projects undertaken including one that helps address the gender pay gap
• We also talk about what excites and concerns Jordan about the continual growth of people analytics
• Like with all our guests on the show, we also look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must-listen for anyone in a People Analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives in areas like diversity and inclusion. 

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

Hosted on Acast. See acast.com/privacy for more information.

The guest on this week’s show is none other than Dave Ulrich, the renowned university professor, author, speaker, coach, and management consultant. Dave is a Professor of Business at the Ross School of Business at the University of Michigan, and co-founder of the RBL Group. With his colleagues he has written over 30 books that have shaped the HR profession, defined organisations' capabilities, and shown the impact of leadership on customers and investors.

In our conversation, Dave and I delve into a multitude of topics, including:

• How HR can increase its impact to leaders, organisations, and workers
  
• We talk about the qualities that a great chief HR officer has, we actually even talk a little bit about some of the criticism of his infamous HR business partner model, and how the model has evolved over time
  
• We talk about four phases of digital HR, efficiency, innovation, information and connection
  
• We talk about the impact that technology and the future of work is having on strategic workforce planning
  
• We also delve into some of the surprising, and perhaps worrying findings Dave's researchers unearthed on how companies are using people analytics
  
• We talk about what Dave calls his new moonshot, an organisational guidance system that could herald the dawn of next generation HR, and increase the business impact of the function by several multiples
  
• Lastly, we look into the crystal ball, as we do with all our guests, and look at what the role of HR will be in 2025
  

This episode is a must listen for HR professionals looking to increase their business impact, as well as business leaders looking to get more out of their HR teams.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

Hosted on Acast. See acast.com/privacy for more information.

Our guest on the podcast this week doesn't require much of an introduction as she is one of the most recognised, respected and leading voices in our field and a real catalyst of change for our profession. Leena Nair the Chief HR Officer at Unilever. 

Leena speaks passionately about the need to become more human in our increasingly digital age. Leena and her team at Unilever are rightly regarded as an exemplar for next-gen HR, which at the same time is more business focused and more human. Leena is a pioneer. She was the first woman appointed to Unilever's Southeast Asia leadership team and she is now Unilever's first female CHRO.

This ethos is embedded in her work and that will become evident as you listen to the podcast and learn how Unilever has harnessed data, analytics, AI and technology to radically reshape HR and deliver value both to the business and across the employee life cycle. Leena is an important voice in our field and a strong advocate of HR. So I know that you will enjoy listening to this episode of the podcast.

In our conversation, Leena and I discuss:

• Why HR should have more swagger and more confidence
  
• How Unilever has employed AI and analytics throughout the employee journey delivering business value and an enhanced employee experience
  
• We learn about the building blocks you need to build a frictionless experience for employees
  
• We also look at how to stay human in a technology obsessed world
  
• As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for Business Leaders seeking more from HR as well as any HR professional who wants to add more value to their organisation, to their workforce and to their own careers. You can connect with Leena on LinkedIn and learn more about the Learn with Leena initiative by going to https://www.linkedin.com/in/nairleena/. 

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

Hosted on Acast. See acast.com/privacy for more information.

We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise.

How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx.

Sarah is an IO psychologist who has been in the survey research space for 35 years and combines her wealth of experience with an exciting vision for the future.

In our conversation, Sarah and I discuss: 

• Why survey research is the most strategic thing HR can do
• We talk about the huge shift in how companies are approaching surveys, incorporating analytics and identifying actions to drive the employee experience
• We look at the link between employee experience, customer experience and business outcomes
• Sarah provides examples of the work Perceptyx has delivered to its client base which includes the likes of Google, Apple and Facebook
• We explore why text is the final frontier for surveys
• We look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025

This episode is a must listen for anyone interested in employee experience the role of people analytics and the insights and outcomes that can be generated through the intelligent use of surveys.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

Hosted on Acast. See acast.com/privacy for more information.

We’re kicking off an exciting autumn season of the Digital HR Leaders podcast today with a special bonus episode featuring Diane Gherson, discussing how IBM has infused AI and analytics into HR. During her time as CHRO, Diane led the redesign of all aspects of IBM’s people agenda and management systems to shape a culture of continuous learning, innovation and agility. She has also digitally transformed the HR function, incorporating AI and automation across all offerings resulting in hundreds of millions of dollars of net benefits. Every field needs its standard bearers and ever since taking the reins as CHRO in 2013, Diane has been a pioneer, taking the HR profession to a new level and was deservedly recognised as the HR Executive of the year in 2018.

In our conversation Diane and I discuss:

• How IBM has created a marketplace for talent, encompassing skills, personalised learning, career management and internal mobility
• A company wide jam that Diane initiated to support initiatives around returning to new ways of working at IBM
• The practical examples of how infusing AI and machine learning into HR programs can deliver significant value to the business and employees
• What HR needs to do to drive more value in the post-crisis world and why its the model for leaders and organisations to thrive in the twenty first century.

This episode is a must listen for anyone interested in how to set up the HR function to deliver significant value to the business and its workers, so that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, HR Business Partner or Talent Acquisition role.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the fifth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR.

People Analytics is the fastest growing part of HR and prior to the arrival of the COVID-19 pandemic, was named by HR practitioners themselves as one of four trends in LinkedIn's annual global talent trends report that were most likely to impact on how their organisations hire, develop and retain their workforces in 2020. During the crisis People Analytics has been further elevated as companies strive for insights and data to drive employee safety and wellbeing, understand the impact of remote work and create their return to  the workplace plans. Many practitioners and leaders in the People Analytics space have no previous experience of working in HR.

My guest on this week's episode of The Digital HR Leaders Podcast is Sophie Rwegera Khadhraoui. When she took on the challenge of setting up the People Analytics function at the International Committee of the Red Cross in 2017, Sophie had a background in Finance, and Operations, but not HR. Sophie quickly established that in a humanitarian organisation, the key people related requirement is to ensure the right people are on the ground at the right time to support the ICRC’s critical humanitarian work in conflict zones.

In our conversation, Sophie and I discuss:

• How she set up the People Analytics function, identified priorities and delivered the first use cases
• How the team evolved and developed its skills over the three years Sophie was at the helm
• Tips for other People Analytics Leaders who run small teams
• The steps Sophie took to help up-skill the wider HR community at the International Committee of the Red Cross
• How her experience in People Analytics is supporting her in her new role as HR Partner for the Near and Middle East Region at the Red Cross

This episode is a must listen for anyone interested in how to set up and develop a People Analytics team and the unique challenges involved in leading a small team in a humanitarian organisation. So that is CHRO’s, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

My guest on this week’s episode is Wagner Denuzzo, who has a wonderful job title of Head of Capabilities for Future of Work, where he is leading the effort to design the organisation of the future at Prudential Financial. Wagner’s team is responsible for organisational design and capabilities and he is overseeing the development of an extraordinary end to end employee experience, as well as the transformation of learning, careers and skills development for the future and the creation of a talent marketplace.

In our conversation, Wagner and I discuss:

• The role of HR in the wider transformation at Prudential Financial
• How Prudential Financial is using data to understand skills and career opportunities
• Why employees and the organisation have a shared responsibility for careers and up-skilling
• How to build a culture of mobility, encompassing leaders, managers and employees
• The business outcomes that internal mobility can drive

This episode is a must listen for anyone interested or involved in skills, learning and workforce planning. So that is business leaders, CHROs and anyone in a people analytics, HR business partner or learning role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

Hosted on Acast. See acast.com/privacy for more information.

My guest on this episode of the podcast is Daniel West. His 20 years of experience in HR Leadership roles at data-driven companies like Uber and Apple have taught him how analytics can drive business performance, improve customer outcomes and enrich employee experience and culture. Daniel is now the founder and CEO of Panalyt and the technology his firm provides is helping organisations bring together and democratise their people and business data and enrich it further with external and social capital data to drive decision-making.

In our conversation, Daniel and I take a deep dive into organisational network analysis and how social capital data can be linked to performance, engagement, sales and innovation. We also discuss:

• The level of analytical skills required by HR professionals and what we can learn from our counterparts in Marketing
• The impact of democratising data across business stakeholders and how this drives more agile decision making and improved business outcomes
• The critical role of ethics and trust in People Analytics
• A great example of how a Japanese company had to virtually onboard over 200 new starters due to the pandemic and used People Analytics to help that effort
• What HR can do to prepare their organisation for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in People Analytics, Employee Experience and Social Capital.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

Hosted on Acast. See acast.com/privacy for more information.

My guest on this week's episode of the podcast is Ruslan Tovbulatov, who first saw how HR and people analytics could be a strategic enabler of innovation, during his time at Google. This inspired Ruslan to pivot towards the HR tech field, first by joining Arianna Huffington at Thrive Global, where he worked in senior product and marketing roles for four years before moving on to his current role as VP of Global Marketing at Gloat. The company that first coined the phrase talent marketplace. In this episode, Ruslan shares powerful examples of the business benefits of creating a talent marketplace.

In our conversation Ruslan and I discuss:

• The burgeoning HR technology market, the factors driving its growth, why the market is fragmented and what lies ahead
• The challenges involved with running a company in a new category of HR technology
• Powerful examples of the business benefits of a talent marketplace at companies such as Unilever, Schneider Electric, Nestle, Standard Chartered Bank and Walmart
• The benefits talent marketplace provides to employees, managers and businesses as well as the future developments in this field
• Whether the talent marketplace will mean that jobs won't exist anymore

This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders. Chief HR Officers and anyone in a people analytics, learning or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

Hosted on Acast. See acast.com/privacy for more information.

The COVID-19 crisis is testing our political leaders like they have never been tested before. Leaders who appear to score high on narcissism and low on empathy are failing dismally. It is interesting that those political leaders, especially female leaders, who combine competence, transparency and empathy and are using data and science to inform their decision making appear to be performing much better. The brilliant Tomas Chamorro-Premuzic is my guest on this week’s episode of the podcast. Tomas is an international authority in psychological profiling, talent management, leadership development and people analytics. Tomas has also written 10 books including his most recent, “Why Do So Many Incompetent Men Become Leaders?”, and is one of the most knowledgeable interesting and engaging people in our field.

In our conversation Tomas and I also discuss:

• Why digital transformation is primarily about people and not technology and what this actually means for leaders, HR and employees
• Why skills is a new currency and why learning is paramount
• How people analytics can be integrated into other fields, such as diversity and inclusion
• How to stay on the right side of creepy when it comes to AI and analytics
• What HR needs to do to drive more value

This episode is a must listen for anyone interested in ethical and empathetic leadership and the role of HR and how both will need to evolve as the use of data, analytics and digital technologies become widespread in our organisations. So that is Business Leaders, CHROs and anyone in a People Analytics, HR Business Partner or Talent Acquisition role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

Hosted on Acast. See acast.com/privacy for more information.

Of the companies Jonathan Ferrar and I researched and included in our recently published book Excellence in People Analytics. One that really stood out was Microsoft. It is one of the best examples of scaling people analytics to provide value for employees and the business. I am especially delighted, therefore, that Microsoft's Chief People Officer, Kathleen Hogan is my guest on this week's episode of the podcast.

In our conversation, Kathleen and I discuss:

• How HR is a strategic partner to the business at Microsoft
• How Kathleen has worked closely with CEO Satya Nadella, to develop the culture at Microsoft over the last five years
• The role of people data in supporting decision-making and busting myths
• The impact of continuous learning
• How a daily pulse of two and a half thousand employees has helped shape Microsoft's approach to hybrid working

This episode is a must listen for anyone interested or involved in people strategy, culture and inclusion. So that's business Leaders, Chief HR Officers and anyone in a people analytics, learning, talent management or HR business partner role.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the podcast, which sees Dave Ulrich taking my usual host chair and Jonathan Ferrar and I answering Dave's questions, we discuss some of the key messages from Excellence in People Analytics and the Nine Dimensions for Excellence in People Analytics that we write about in the book.

We also talk about the traditional HR function’s attitudes towards analytics, the skills the future HR professional needs and how more broadly people analytics will support a new approach to careers and upskilling for the organisation. Throughout the discussion, we also cover several case studies from the likes of Microsoft, Nestle and FIS.

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the podcast, my guest is Rob Cross, Professor of Global Leadership at Babson College and author of a brilliant new book “Beyond Collaboration Overload”. In this episode, Rob talks about the number one predictor of performance. It's not actually about how smart you are, but how you act as an energiser across your network.

Throughout the episode. Rob and I discuss:

• How to reclaim 18% to 24% of your time or about one full day per week by reducing collaborative overload
• What it means to be an energiser and how to use organisational network analysis or ONA to measure energisers and their impact across the organisation
• How to use active and passive ONA to tackle pressing business challenges such as designing successful hybrid work and diversity and inclusion initiatives

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

Hosted on Acast. See acast.com/privacy for more information.

The World Economic Forum’s Future of Jobs 2020 report, predicts that by 2025, 50% of all employees will need to be re-skilled as 97 million new jobs emerge and 85 million jobs will be displaced by a shift in labour between humans and machines. In this episode of the podcast, Mikael Wornoo, Founder and COO at TechWolf, speaks about how AI and natural language processing is helping to solve a perennial challenge for organisations, namely the process of gathering skills data automatically, continuously, and objectively to understand the skills you have, the skills you need and the gap in-between. 

Throughout this episode, Mikael and I discuss these topics and others, including:

• The biggest challenges facing organisations in gathering and utilising skills data
• How TechWolf helps customers build a single skills taxonomy in just eight weeks and how this can be used to power technologies that drive employee learning and mobility
• How companies are using skills data to solve a myriad of challenges and help the business effectively see around corners

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the podcast, Ralf Buechsenschuss, Global Head of Org Design, Analytics and Digitalisation at Zurich Insurance Company, speaks about the future of work, which we both agree is most definitely already here, and how it necessitates a skills-based approach to workforce planning. 


The unpredictability and pace of change facing organisations today is, without a doubt a major challenge, a challenge only exacerbated since the start of the pandemic. It is a skills-based approach to workforce planning that has the potential to position the HR function as a strategic partner to the business, by addressing business priorities as they arise.  


Throughout this episode, Ralf and I discuss:

• Why it is high time to stop viewing workforce planning as a cyclical process, and instead view the starting points of any workforce planning activity as the business strategy and in particular specific business challenges, as they arise
• Ralph's ingenious use of organisational network analysis and workforce planning to understand the flow of expertise throughout the organisation
• How workforce planning and org design can be viewed as two sides of the same coin, and how bringing both under the same umbrella can help HR deliver more value to the business

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Maarten van Beek, HR Director for Belgium, The Netherlands, and Luxembourg at ING, who I spoke to about the shift from a learn, work, retire approach to careers, to a model of lifelong learning.

To encourage lifelong learning and talent fluidity across the organisation, taking an employee centric approach is vital. In Maarten’s opinion. HR should focus more on the employee journey, the employee experience and less on the responsibilities and confines of rigid traditional L&D roles.

Throughout the episode Maarten and I discuss:

• How organisations can promote a lifelong learning approach to work by encouraging and supporting employees to reinvent their skill sets every three to five years
• The power of using skills data to fuel talent fluidity
• The business value and societal value of measuring skills proficiency without depending on traditional qualifications and educational experience

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Peter Manniche Riber, Head of Digital Learning and Analytics at Novo Nordisk, speaking about how the shift to remote work and digital ways of working has, in many ways, democratised learning and made it more inclusive. Great learning experiences should deliver value to the individual by opening up new opportunities as well as creating value for the organisation.  


Throughout the episode Peter and I discuss:

• What a great learning experience looks like and how it delivers value to the business
• How to measure the business impact of learning, using business indicators and data that already exists in the organisation
• How to focus on the ethics of analysing learning data, to deliver value, not only to the business, but to the individual employee as well
• What we mean by data driven learning design and why it is so important

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Joan C. Williams, distinguished Law Professor at the University of California, Hastings College of Law, and Director for the Centre of WorkLife Law, and author of a brilliant new book, Bias Interrupted: Creating Inclusion for Real and for Good.

Joan is dedicated to propagating an approach to Diversity and Inclusion that delivers real impact for the business and ensures real change is made.

Throughout this episode, Joan and I discuss:

• How to connect D&I initiatives to business metrics that matter, with case studies from companies around the world
• The five patterns of bias that repeatedly emerge across organisations and industries
• The concept of bias interrupters, what they are and how to use them in everyday scenarios, to reduce the impact of bias
• The ethical and legal challenges of measuring diversity data and why these challenges are not a good enough excuse for not doing the work

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Janice Burns, Chief People Officer at Degreed, who is passionate about the importance of learning and that the impact of learning isn't limited to remaining within the four walls of an organisation. Throughout this episode, Janice and I discuss:

• Janice’s key strategic roles moving into the Chief People Officer role
• The concept of guided freedom and why learning leaders should think differently about facilitating learning
• The role of coaching and mentoring in professional development

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Tina Kao Mylon, Chief Talent and Diversity Officer at Schneider Electric. In this episode, Tina talks about how Schneider Electric uses their talent marketplace platform to not only match individuals to career opportunities, but also to mentors, striking the right balance between being technology enabled and human centric.

Throughout this episode Tina and I also discuss:

• Schneider Electric’s pragmatic and applied high tech, high touch, approach to culture and leadership transformation
• How Schneider Electric is using employee voice to help build a flexible and hybrid work approach that is inclusive of everyone
• How data and analytics ensures the success of Schneider Electric’s unique multi-hub model
• The ways in which Schneider Electric’s talent marketplace model, disrupts manager’s understanding of work and careers and democratises opportunities for the workforce

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is April Rinne, Change Expert and Author of her fantastic new book, Flux: Eight Superpowers For Thriving in Constant Change. April is on a mission to get us to think differently about our relationship to change. It is not something we can necessarily control, but it is something we need to be very comfortable with.

Throughout this episode, April and I discuss:

• The eight superpowers to help individuals and organisations successfully navigate change, as well as April's number one piece of advice to organisations going through change
• The power of portfolio careers for workforce planning, for the individual to have a meaningful, satisfying work life and on a societal level, to provide unparalleled access to opportunities
• The shifting relationship between employee and employer and how the concept of a job is swiftly becoming extinct

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Dr. Jaclyn Lee, Chief Human Resources Officer at the Singapore University of Technology and Design, who is talking about the role of data and analytics in the culture transformation program at the university. While technology plays a big part in culture transformation at the university, Jaclyn remained ever cognisant of the people at the heart of the transformation and ensuring that their diverse values were understood and respected.

Throughout this episode Jaclyn and I discuss:

• How to attract a diverse pool of international talent to a brand new university
• Bridging the practitioner, academia divide to develop a tool to measure culture transformation
• Establishing a data-driven workforce planning process at the university and overcoming initial resistance by establishing a task force
• Up-skilling HR professionals to become more digitally literate and analytically capable

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Ernest Ng, Vice President of Global Employee Success Strategy and People Analytics at Salesforce. In this episode, Ernest shares his team’s approach to managing the workforce, mirroring the approach the company takes to ensure customer success and satisfaction.

Throughout our conversation, Ernest and I discuss:

• The role of people analytics in ensuring employee success
• The importance of developing a data driven culture across HR
• Salesforce’s approach to hybrid work, known as the success from anywhere strategy, and the role of the people analytics team in enabling the approach, by helping the business to understand the conditions that help employees be productive and healthy
• The critical elements for success in people analytics, including getting the right stakeholders involved in the execution phase and the investment phase
• The team’s work on skills inference and how this has been used across internal mobility programs, career development, mentoring programs, as well as talent acquisition and onboarding

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that.

As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else.

Throughout this episode, Nicky and I discuss:

• How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwards
• How to set up your hybrid meeting for success
• How to create a culture of trust in the workplace, which is vital for performance

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. 


I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business.

Throughout this episode, Patrick and I discuss:

• His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People Analytics
• Analytics for personalisation as well as analytics for value and analytics for evaluation
• Patrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the business
• The excellent work Patrick is doing in employee listening 


Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. 

Throughout this episode Anshul and I discuss:

• The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in action
• The applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all together
• Anshul’s top tips for HR and people analytics professionals, to deploy AI ethically
• How to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacy

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss:

• The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolving
• How to design an excellent employee experience by thinking beyond personas to individual level wants and need
• The relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid work
• The importance of employee listening and experimentation in the hybrid work environment

Support for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. 

HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022.

In this episode, David discusses:

• How HR is orchestrating the shift to hybrid work
• How leading companies productised people analytics solutions for employees, managers, and executives
• Why the shift towards a skills-based organisation is transforming the role of HR
• What HR leaders and professionals should do to prepare for the future

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:

• How organisations and employees confront change during a crisis and taking an experimental approach to hybrid work
• Thimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approach
• The reality of COVID being a digital decelerator despite the speed at which companies have gone virtual
• The Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environment

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business.

Throughout this episode, Steve and I talk about:

• How the field of people analytics is evolving
• Building an effective talent marketplace that functions in a hybrid work environment
• The transformation of people analytics at Standard Chartered, to a value adding function
• How to ensure that the field continues to address business challenges and the future of people analytics
• The role of the CHRO and the people analytics leader in developing a data-driven culture for HR

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode.

Throughout this episode Melissa and I discuss:

• The state of employee experience today
• How to measure the business impact of employee experience and the future of the field
• The technology buying journey for employee experience leaders
• Continuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveys

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations.

In this episode, we discuss:

• How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactions
• Focusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companies
• The relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goal

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis.

In this episode, René and I discuss:

• Why having a robust skills ontology is so important
• How to incorporate internal and external skills data, in a single skills ontology
• Novartis's approach to skills-based workforce planning with some examples of their targeted approach
• Specific advice for organisations looking to adopt a skills-based approach to workforce planning

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work.

In our conversation, Nancy and I discuss:

• That 15 to 20% of the population are neurodiverse, 
so we are all managing neurodivergent people in our organisations, whether we realise it or not
• How to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressed
• The business benefits of hiring neurodiverse individuals, including examples from organisations such as Microsoft
• The research that Nancy, is currently heading up at the Centre for Neurodiversity at Work, including the intersection of exclusion of autistic people across the globe and autistic people's experience of bringing their authentic selves to work
• How practitioners can stay up to date with research in the academic sphere
• 
  

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM.

Throughout the episode Nigel and I discuss:

• How the field of organisational behaviour has evolved over the last few years
• 
What the value of the field is to the enterprise and what some of the new opportunities are
• The capabilities that companies should build in organisational behaviour and how to do this
• Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation.

Throughout the episode, Hani and I discuss:

• The use of neural thinking, neural technology, and predictive analytics to measure culture
• How to connect culture to business outcomes and demonstrate the value of culture transformation
• Various case studies from companies who are tackling cultural transformation and measuring success

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever.

Throughout the episode, Placid and I discuss:

• His perspective on how the people analytics field has evolved over the last decade
• How Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics
• The new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differently
• The impact of the pandemic on the advancement of new working models for the future of work
• How behavioural science can help improve the workplace

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

Hosted on Acast. See acast.com/privacy for more information.

This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs

In this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning and jobs and move away from the current system.

Throughout the episode, John and Ravin discuss:

• How they see the future of work and jobs evolving, including the core principles behind their new work operating system
• Examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system
• The impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours
• What this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

Hosted on Acast. See acast.com/privacy for more information.

On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience.

Throughout this episode, Jason and I discuss:

• His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus.
• Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going
• The role of data and technology in helping organisations to understand and measure employee experience
• Why building trust and understanding how people feel, is so important when designing employee experience. And finally, Jason walks through some examples of how some of the best companies are building great employee experience.

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM.

Throughout this episode, Laura and I discuss:

• How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM
• The synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind
• How people analytics teams can help to support HR business partners and managers, to become more data-driven
• Laura’s tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

Hosted on Acast. See acast.com/privacy for more information.

On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents.

Throughout this episode, Loïc and I discuss:

• How skills data can be used to improve employee experience and support successful talent management
• How advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously
• How skills data can be used for internal mobility and improving employee retention
• Loïc’s thoughts on the future of employee experience and how technology will support this. 


Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

Hosted on Acast. See acast.com/privacy for more information.

On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams.

We also discuss:

• The differences between running HR in a large company and a smaller startup environment
• The capabilities that HR needs to be successful in the future
• How to make sure that HR is always focused on supporting the business strategy
• The future for employee experience and how technology will support this

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources".

Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond.

Isabelle, Gabriele, and I also discuss:

• What is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage
• The importance of topics such as trust, community, digital, and sustainability, to organisations of the future
• Three of the 22 disciplines highlighted in their book. The first is called, know your employee. The second is focused on the newly blurred lines between work and life. And the third is a fascinating new area called HR hacktivism
• Their perspective on the role of technology in supporting employee experience

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice.

Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership.

In particular, we discuss:

• What employees need to consider when giving feedback to their managers and selling ideas up the chain of command
• How managers can create an environment where their employees feel comfortable giving and receiving feedback
• What companies need to consider when trying to scale employee listening
• Ethan’s thoughts on how HR can add business value as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide.

We also discuss:

• The role of the Chief People Officer and the HR function in supporting organisational transformation
• The impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this
• The critical areas that HR needs to focus on to be successful in the future
• How HR can add business value as we start to transition out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles.

We also discuss:

• The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the business
• The role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive data
• How to build an effective planning process that supports both bottom-up and top-down planning inputs to be aggregated and integrated in a transparent way
• Abdul’s thoughts on how HR can add business value as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School.

Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on.

These include:

• The impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemic
• How employers are approaching bringing employees back to the office and what that means for employee productivity and engagement
• The rise in employee activism and how organisations should respond to this and why, in Peter’s view, companies just aren't getting better at workforce planning
• Peter’s thoughts on how HR can add business value, as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office.


In this episode, we discuss:

• How Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemic
• Some of the insights that RJ’s team has gathered on employee productivity, focus time, and collaboration, while everyone has been based at home
• 
How Uber has shared data and insights with the rest of the organisation, to help the business and employees make better decisions.
• How people analytics greatly influenced Uber’s return to office strategy and how both the CHRO and CEO, use the insights in their communications to the rest of the company
• RJ’s thoughts on how HR can add business value, as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

Hosted on Acast. See acast.com/privacy for more information.

Whitney Johnson is CEO at Disruption Advisors and author of “Smart Growth – How to Grow Your People to Grow Your Company”. It’s full of advice about how individuals and organisations can realise their potential by charting where they are on Whitney’s reimagined version of the “S curve” model. 

Whitney has insights that speak to all of us, regardless of where we are on our professional journey. She’s got examples from companies – big and small – who have helped retain key talent by keeping them learning, developing and remaining firmly engaged. 

Whitney’s also got advice for recruiters on when – and how – they can identify people at the right stage of their career path, thoughts on juggling multiple S-curves at the same time, and tips on how to navigate professional development as we continue to build a new world of work, post-pandemic.  

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/  

Hosted on Acast. See acast.com/privacy for more information.

It’s a Digital HR Leaders Podcast first this week, with a live episode recorded in April at People Analytics World 2022. David’s joined by two illuminating guests – Jordan Pettman and Tertia Wiedenhof – for a special discussion recorded onstage at the Royal College of Physicians in London. 

Jordan is Head of Organisation Analytics and Insight at London Stock Exchange Group, and Tertia is Head of People Analytics and Insights at Rabobank. In this episode, you’ll hear their thoughts about the impact of the pandemic on the field of people analytics, the changing role of the chief people officer, the evolution and future considerations of hybrid working, the increased appetite for data-driven analytics, the best way for people analytics teams and HR to successfully work together, and a whole lot more. 

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/  

Hosted on Acast. See acast.com/privacy for more information.

Ian Cook is VP of People Analytics Solutions at Visier. He’s a man with a real passion for the people side of business and the subtle arts of bringing the right people together for optimum results. He’s spent the last 15 years evangelising about how data can turn that art into science. In this episode, Ian has insights, and plenty of case studies, on how best to approach data and real-life humans in separate but complementary ways.  

The conversation also covers the dramatic rise in people analytics over the past few years and what it now means to be in a phase of mass adoption, the shift in what business leaders expect from HR when it comes to people analytics, how to get employees onboard with your data-driven ambitions, how to help partners become more data literate, the concept of “turmoil contagion” and much more. 

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/  

Hosted on Acast. See acast.com/privacy for more information.

Shlomit Gruman-Navot is Chief People Officer at OLX Group, one of the largest and fastest-growing global trading platforms. With over 20 years of building organisational strength for global organisations, in this podcast, Shlomit will be providing her invaluable insight into successfully leading hybrid teams during challenging and unprecedented times.  

Redefining the term VUCA as Vision, Understanding, Clarity and Agility, Shlomit shares why this is key for people leaders to successfully tackle what she currently coins a ‘human-centric crisis’. The conversation also covers: how to maintain focus on long-term business goals when ‘Black Swan’ events such as the pandemic and the war in Ukraine can radically shift priorities overnight; using data as a driver for meaningful conversations and decision making, and much more.  

Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ 

Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, we’re going to go on a journey with Ampie Swanepoel (Head of Workforce Insights Value Management) and Werner Merbold (Head of Workforce Insights) at Standard Bank Group, to explore how they are successfully delivering workforce insights at scale.  

We discuss the significance of empowering people leaders to become more data-driven, and how they got buy-in from the organisation to share workforce data to their people leaders. The conversation also covers: their shift from rear-view mirror reporting towards predictive workforce analytics; how the combination of a data-driven chief human resources officer, a HR technology platform and a team of Meaningful Workforce Insights champions has helped Standard Bank Group deliver insights at scale, and a whole lot more.

Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ 

Hosted on Acast. See acast.com/privacy for more information.

Jennifer Moss is an award-winning author, public speaker and expert in workplace well-being. Having recently published a book called ‘The Burnout Epidemic’, Jennifer and I will explore her top tips into recognising and tackling burnout to improve wellbeing at the employee, team and organisation level.

Our conversation will cover interesting data insights the pandemic has triggered on employee burnout. We will also discuss strategies that people leaders can take to keep employees happy and healthy such as: building burnout proof reward and recognition strategies, as well as implementing hiring initiatives that create a culture of burnout prevention. 

Support from this podcast comes from eQ8. You can learn more by visiting:  

https://www.eq8.ai/  

Hosted on Acast. See acast.com/privacy for more information.

Kevin Wheeler is a globally known futurist in the world of HR. He is also Founder of Future Talent Institute, helping organisations create leading edge talent acquisition, employee development, and HR management strategies. With a focus on the future of recruitment, in this episode, Kevin will be sharing his ideas on a new model for talent acquisition. 

The conversation will also cover: Kevin’s views into why using RPO’s can be key to gaining access to wider talent intelligence, the role of technology and marketing in talent attraction, how technology can help prevent human bias during the candidate selection stage, and going beyond traditional reporting metrics and pivoting towards predictive recruitment analytics.  

Support from this podcast comes from eQ8. You can learn more by visiting: 

https://www.eq8.ai/ 

Hosted on Acast. See acast.com/privacy for more information.

Alicia Roach is a global thought leader in Strategic Workforce Planning and Analytics, and Founder and CEO of eQ8. Her passion lies in helping organisations execute their purpose by understanding their current and future workforce capability, and in this episode, she is going to be sharing how organisations can take their Strategic Workforce Planning to the next level.  

In this podcast, Alicia reveals the best practices and common pitfalls HR can avoid, to setting up Strategic Workforce Planning for success. The conversation also covers the common misconceptions of Strategic Workforce Planning, the importance of focusing on your organisation's unique challenges, and the role of technology to help upgrade your analysis.  

Support from this podcast comes from eQ8. You can learn more by visiting:  

https://www.eq8.ai/  

Hosted on Acast. See acast.com/privacy for more information.

The digital revolution is here, and to keep up with a world that is driven by data and technology, we need to start helping our teams develop a ‘digital mindset’ to help future-proof our organisations.  

To talk to us about developing a digital mindset, in this week’s episode, David will be joined by Dr Paul Leonardi, Duca Family Professor of Technology Management at UC Santa Barbara, and co-author of the book The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and  AI.  

Paul will be sharing what organisations and HR Leaders need to do to start helping their employees get to what he coins the 30% rule of digital fluency – the minimum threshold of digital knowledge required to have digital conversations. The conversation will also delve into the importance of using a relational approach to analytics to help improve workforce efficiency, and what HR can do today to start adding more business value as we come out of the pandemic.   

Support from this podcast comes from eQ8. You can learn more by visiting:  

https://www.eq8.ai/  

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David will be joined by Laura Shubert, Vice President of People Planning and Insights at MetLife. Having successfully driven the organisation’s Strategic Workforce Planning initiatives, Laura will be sharing her journey.  

The conversation will cover Laura’s top learnings and advice on successfully getting buy-in from the organisation’s leaders, and how to overcome the challenge of obtaining quality data for the organisation’s strategic workforce planning analysis. David and Laura will also be delving into the shift in demand for skills in post-pandemic leadership, and how technology helped MetLife go beyond Excel sheet analysis.  

Support from this podcast comes from eQ8. You can learn more by visiting:  

https://www.eq8.ai/  

Hosted on Acast. See acast.com/privacy for more information.

Rasmus Hougaard, Founder and CEO of global research, leadership development and consulting firm Potential Project, is on a mission to create a more human way of working and leading. Recently co-authoring the book Compassionate Leadership: How to do hard things in a human way, Rasmus shares his valuable insights into how we can become more effective leaders through the power of compassion with David Green.

The conversation will also cover topics such as the difference between empathy and compassion, how to unlock your compassionate side, the difference in leadership expectations between generations, and the difference between men and women regarding compassionate leadership.

Support for this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr

Hosted on Acast. See acast.com/privacy for more information.

In this week’s Digital HR Leaders podcast, David is joined by Mollie West-Duffy & Liz Fosslien, co-authors of the book Big Feelings: How to be Okay When Things Are Not Okay. 

In recent years, with the pandemic, rise in cost-of-living, and war in Ukraine, it is inevitable that we have all at some point experienced some form of overwhelming emotion. But what Mollie and Liz share in this podcast, is that it is ‘okay when things are not okay’.  

The conversation will cover the top 3 big emotions identified in their research: perfectionism, burnout and uncertainty. Topics of discussion will also cover how as HR and People Leaders, we can not only help ourselves address these big feelings, but how we can also guide and support our employees in dealing with these oversized feelings that they may be experiencing.  

Support from this podcast comes from Charthop. You can learn more by visiting:  

charthop.com/digitalhr 

Hosted on Acast. See acast.com/privacy for more information.

In this week’s episode of the Digital HR Leaders, David will be speaking to ChartHop’s very own VP of People & Talent, Emily Connery, and Director of Diversity, Equity, Inclusion and Belonging, Ivori Johnson.

Since ChartHop came on to the podcast last year, it has experienced fantastic growth. From just under 50 employees in 2021, it is now an organisation of over 200. And during this rapid growth, ChartHop has always kept its employee experience at the forefront of everything it does.

Looking to learn more about ChartHop’s employee experience and DEIB secrets, this conversation will cover insights into creating fair recruitment, compensation and performance processes and building a thriving culture in a mostly remote workforce. The discussion will also guide how to promote and measure belonging, and the role data and HR technology plays in enhancing the employee experience.

Support for this podcast comes from ChartHop. You can learn more by visiting: charthop.com/digitalhr

Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, Madhura Chakrabarti, Global Head of People Insights and Analytics at Syngenta, talks about the process of upskilling Syngenta’s HR function towards data fluency.

Expect to learn more about the importance of upskilling the HR function to be more data literate, as well as the different learning pathways taken by Syngenta to help create a more data driven HR function. The conversation will also cover the impact this has had on Syngenta, and of course, Madura’s key advice for those embarking on a similar journey.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, we go on a journey with Tiffany Monroe, Chief People & Culture Officer at H&R Block, on how she is transforming H&R Block’s people strategy to better align with the company’s ambitious growth goals.  

On a mission to transform the organisation, Tiffany shares the various phases she and her team have been taking to implement their new operating system, BlockOS. The discussion also covers real-time results, the impact the pandemic has had on the progress of the strategy, Tiffany’s learnings and a lot more. 

Support from this podcast comes from Charthop. You can learn more by visiting:  

charthop.com/digitalhr 

Hosted on Acast. See acast.com/privacy for more information.

In a world where flexible working is gaining more attention than ever, Spotify – who need no introduction – have been leading the way with their infamous Work From Anywhere program. A program, as the name highlights, that allows their employees to choose their place of work, whether it be remote, hybrid, or in a different city. 

In this episode of the podcast, David will be speaking to one of the architects driving this approach, Anna Lundstrom, Spotify’s VP of HR. Expect to learn more about their fair compensation and benefits structure for those moving locations, how they prevent biases and foster collaboration and belonging. The conversation will also cover the impact the Work From Anywhere program has had on employee engagement, recruitment and retention, as well as the challenges and learnings faced throughout the journey.  

Support from this podcast comes from HiBob. You can learn more by visiting: 

www.hibob.com 

Hosted on Acast. See acast.com/privacy for more information.

On today’s episode of the Digital HR Leaders podcast, David is joined by Mark Mortensen, Associate Professor of Organisational Behaviour at INSEAD.  

Mark, who is a global thought leader in team collaboration and group dynamics, is known for his research surrounding hybrid working teams. And since we are currently living in a hybrid world, what better time to get him on the show to learn more about his views on what it takes to make hybridity work.  

This conversation will cover topics such as:  

- How to ensure equal opportunities amongst your hybrid teams 

- Fostering team collaboration within a hybrid working model 

- How to create psychological safety within hybrid teams 

- How to structure and manage your hybrid teams for the future of work 

Enjoy! 

Support from this podcast comes from HiBob. You can learn more by visiting: 

https://hibobl.ink/DHL 

Hosted on Acast. See acast.com/privacy for more information.

There is no denying that over the past few years the way that we work has completely shifted. From employee priorities to the way that we operate – the word of work is constantly evolving and HR technology is at the forefront of this change. On today’s episode of the Digital HR Leaders Podcast, David is joined by Ronni Zehavi, Co-Founder and CEO of people management software, HiBob.  

As Ronni highlights in the interview, HR software is no longer a system of records. It has evolved to be an integrated part of the HR function that helps HR professionals focus on strategic initiatives, manage employee engagement and experience, and drive overall business success. But what can we expect for the future of work and HR tech?  

Expect to learn more about topics such as:  

• How HR technology has evolved to meet the ever-changing priorities of the workforce 
• How to prepare for the future of talent  
• The increasing importance of people analytics 
• The role in HR technology in scaling the HR function
• Top tips on choosing the best HR system for your business 
• Predictions for the future of HR technology 

Enjoy! 

Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com/dhl 

Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Digital HR Leaders Podcast, David is joined by Jacqueline Brassey, Chief Scientist and Director of Research for People and Organisation Performance at McKinsey and Co.

Bringing over 20 years of experience as a practitioner academic in Leadership, Organisational Development and Positive Neuroscience, Jacqueline is passionate about helping organisations thrive by promoting mental health, wellbeing, agility and resilience. Research that Jacqueline has recently led has shown that despite organisations focusing their efforts on improving employee wellbeing, employee burnout remains shockingly high.

This episode's conversation will cover various insights and actions HR Leaders can adopt to create a successful mental health and wellbeing strategy.

Topics of discussion include:

• The impact toxic company cultures have on employee burnout
• How to build resilience through adaptability and authentic confidence
• Creating a workplace that attracts the future of work

Links to the resources:

• https://www.mckinsey.com/mhi/our-insights/addressing-employee-burnout-are-you-solving-the-right-problem
• https://www.mckinsey.com/mhi/our-insights/present-company-included-prioritizing-mental-health-and-well-being-for-all
• https://www.managementboek.nl/boek/9789462156869/authentiek-zelfvertrouwen-jacqueline-brassey
• https://www.mckinsey.com/featured-insights/mckinsey-on-books/deliberate-calm

Support from this podcast comes from Hibob. You can learn more by visiting:

www.hibob.com/dhl

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Microsoft’s Head of People Analytics, Dawn Klinghoffer.  

With over 25 years of experience in HR, Dawn is passionate about using data and analytics to drive insights that help organisations make better decisions about their people. She’s also a big advocate for employee thriving – which she believes is a much better measure of success than employee engagement.  

In this episode, Dawn shares her thoughts on why employee thriving is so important, and how organisations can create cultures that support it. The conversation will also cover the role of people analytics in solving organisational challenges, and Dawn even shares a sneak peek into her upcoming research.  

So if you’re interested in learning more about employee thriving, or you’re just curious to learn what Microsoft is up to in the world of people analytics, tune in now! 

Links to the resources mentioned in the podcast: 

https://hbr.org/2022/06/why-microsoft-measures-employee-thriving-not-engagement 

https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report?activetab=innovation-spotlights%3aprimaryr4 

Enjoy! 

Support from this podcast comes from Hibob. You can learn more by visiting:  

https://hibobl.ink/DHL 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Toby Culshaw, Talent Intelligence Lead at Amazon and author of the book Talent Intelligence: Use Business and People Data to Drive Organizational Performance. 

Having built successful talent intelligence teams at both Phillips and Amazon, Toby is one of the leading authorities in the talent intelligence space.  

With the global economy recently having been turned upside down, and many large organisations looking at cost-cutting initiatives, Toby will be sharing his insights into how organisations can leverage the power of talent intelligence to push through the heavy headwinds of the recession and come out with a competitive advantage.  

The conversation will cover: 

- The various types of data sets that can be used to hone talent intelligence  

- How to set up and position a talent intelligence function  

- The skills you should look out for to build an effective talent intelligence team 

So if you’re interested in understanding how you can thrive during these difficult times, or you’re simply looking for advice on how to set up a talent intelligence team, then this is a podcast you don’t want to skip! 

Link to Toby Culshaw’s book Talent Intelligence: Use Business and People Data to Drive Organizational Performance, here: 

https://www.amazon.co.uk/Talent-Intelligence-Business-Organizational-Performance/dp/1398607231  

Enjoy! 

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Stefaan van Hooydonk, Founder of the Global Curiosity Institute and author of best-selling book The Workplace Curiosity Manifesto.  

Stefaan has conducted a breadth of research surrounding the topic of curiosity at work. He believes that curious individuals need curious environments to thrive, and that in times of economic turmoil, individuals and companies need to start embracing the power of intentional curiosity. 

The conversation will cover: 

- The background and various definitions of the concept of curiosity over time 

- The importance of curiosity in individual and business success  

- The difference in curiosity levels between small and larger organisations  

- The drivers and barriers of curiosity at work 

- How organisations can measure curiosity at work 

- How to promote a culture of curiosity, and foster a mindset of curiosity at an individual level  

The link to Stefaan’s book, The Workplace Curiosity Manifesto, can be found here: 

https://www.amazon.co.uk/Workplace-Curiosity-Manifesto-Individuals-Transformational-ebook/dp/B09ZSQKTD9  

Enjoy! 

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Andreas de Neve, CEO and Co-Founder of skills intelligence platform software, TechWolf.  

Helping organisations such as Booking.com transition their organisation towards skills, Andreas will be sharing his insights into the skills-based revolution.  

The conversation will cover:

- The two types of motives companies have for transitioning into a skills-based organisation

- The impact skills is having on these organisations 

- Andreas’ tips on setting the foundations for a skills based workforce planning strategy  

- How to take your already established skills approach to the next level  

- The role of technology in supporting the transition towards a skills-based organisation  

So if you are looking for some inspiration on how best to navigate your skills-based workforce planning transition, then this podcast is worth a listen…  

Enjoy! 

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Paulette Alviti, Chief People Officer of the global snacking company, Mondelēz International.  

Paulette has a wealth of strategic HR experience, helping organisations such as Foot Locker and Pepsi Co drive business results through the lens of culture and talent.  

With Mondelēz’s ambitious growth strategy, Vision 2030, Paulette is currently shaping the HR function’s operating model to align with the organisation’s business goals. And in this episode, David and Paulette explore what the role of the HR function is in driving this growth.  

The conversation will also cover: 

- How the Chief People Officer role and business operating model has evolved over the years 

- How to create a culture of equity in organisations where there are employees who work in hybrid models, and employees who have to work on site  

- Mondelēz’s virtual reality onboarding platform to drive the early stages of employee experience  

- The emerging skills required from HR professionals in the modern world 

Enjoy! 

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai 

Hosted on Acast. See acast.com/privacy for more information.

It’s the last episode before the festive break, so we have something extra special to fill your Christmas stocking. 

In this episode of the Digital HR Leaders podcast, David is joined by Matthew Yerbury, Workforce Analytics and Digital Practice Lead at KPMG, and Nick Biller, Head of Data Science at HSBC. 

With over 30 years’ experience combined working in the people analytics industry, this conversation is going to cover everything you need to know about adopting a skills-led approach to talent. It’s an approach that not only drives value for the business and the workforce but supports your ESG initiatives too.  

The conversation will also cover: 

- How a focus on skills can help build meritocracy within an organisation  

- Keeping on top of the ever-evolving workforce skills requirements  

- Creating strategic skills insights through operational data 

- How to tackle the challenges that come with skills at different maturity levels of the journey 

- and much more. 

Enjoy and Merry Christmas! 

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai 

Hosted on Acast. See acast.com/privacy for more information.

2023 is here, and to kick things off, we bring you an episode of the Digital HR Leaders podcast that you will not want to miss.   

Ian Bailie, Insight222’s very own board adviser and SVP of People Operations at Crypto, hosts today’s episode. He’s accompanied by regular host David Green, Diane Gherson, former CHRO of IBM and Senior Lecturer at Harvard Business School, and the infamous Dave Ulrich, Professor at the University of Michigan Ross School of Business and Co-Founder of RBL Group. 

Today’s conversation takes a slight twist to the traditional HR trends predictions – with David, Diane and Dave using their unique perspectives to highlight the biggest shifts they believe are set to disrupt the world of work in 2023 and beyond.  

The conversation covers: 

- A recap of the predictions and trends of 2022  

- How HR can get started in the shift towards a skills-based approach to talent 

- HR’s role in creating certainty in a world of uncertainty 

- Overcoming the paradox and disconnect between employer and employee needs, and HR’s mediating role 

- The skills HR needs in 2023 and beyond to really make a difference 

So if you are looking for some inspiration on how to seize the window of opportunity in 2023, then this episode is for you.  

Enjoy! 

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Deloitte’s Vice President of Products and Workforce Strategies, Susan Cantrell, and Workforce Development Practice Lead, Michael Griffiths.  

These two pioneers are leading the charge in changing the way organisations think about their workforce. They have conducted vast amounts of research on this subject, advocating for a skills-based approach that prioritises talent over position titles.  

Tune is as this conversation will cover topics surrounding: 

- Why we are seeing a shift towards a skills-based operating model 

- What this transition means for HR, People Analytics, and People Managers  

- How a focus on skills can help create an ecosystem for acquiring, developing, retaining, and mobilising talent  

- The impact this has on employees  

- The process that companies are undertaking to successfully transition towards a skills-based organisation, and the challenges that they face 

- and much more…  

Enjoy! 

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com 

Hosted on Acast. See acast.com/privacy for more information.

Joining David today, at our Insight222 London Office, is Group Head of HR and Chief Human Resources Officer at Standard Chartered, Tanuj Kapilashrami. Tanuj has been doing some really inspiring work in the people space for many years. With internal mobility and talent marketplaces something that a lot of organisations are looking at right now, this is a powerful conversation for those seeking examples of success to learn from. 

In this episode, you will learn about:  

• The role of the CHRO, and the skills HR professionals need to develop in order to successfully drive change to a more agile culture 
• How Tanuj got buy-in for a skills-led approach to talent from the c-suite 
• The benefits Standard Chartered Bank have seen through their skills-led approach 
• And what the next steps are for the bank to fully embrace a skills-led approach to talent 

Enjoy! 

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Amy Gallo, contributing editor at Harvard Business Review, and author of best-selling book, ‘Getting Along: How to Work with Anyone (Even Difficult People)’. 

This conversation will dive deep into understanding how to work effectively with those who may have different opinions or different ways of working. 

Expect to learn more about:  

- The implications workplace conflict has on performance 

- The various archetypes you find in the workplace, and how to work effectively with each one  

- The impact remote and hybrid working have on conflict resolution  

- How to overcome biases that influence our behaviours towards certain archetypes  

- How to coach and guide managers to build better relationships and help their teams overcome conflict  

- And much more… 

Tune in to gain valuable insight that will help you become a better manager, leader and team player in your organisation.  

Enjoy! 

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders, David is taking a journey to the past, present and future of the talent marketplace. 

Joining him are Jeff Schwartz, VP of Insights and Impact at Gloat, and Senior Advisor of Future of Work at Deloitte; and Jeroen Wels, Founder of The People At Work Innovation Collective.  

With their combined experience and insights, this conversation will highlight thought-provoking advice on how organisations can start thinking and actioning for the future of their businesses.  

Expect to learn more about:  

- How the talent marketplace supported Unilever and other businesses during the pandemic 

- The role of the talent marketplace during economic headwinds  

- The possibilities that can arise from skills-based organisations  

- Why 2023 is an important time to be thinking about 2030  

- What HR professionals need to start doing today to prepare for the future of their business, and much more.  

Enjoy! 

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com 

Hosted on Acast. See acast.com/privacy for more information.

Artificial Intelligence (AI) is everywhere. From the way we communicate, to the way we work – AI is becoming a staple in our everyday lives.

But what is its impact on our society and our work?

This episode discusses just that, as David is joined by Tomas Chamorro-Premuzic, Professor of Business Psychology at Columbia University, Visiting Professor at Harvard University, Chief Innovation Officer at Manpower Group and the author of the fantastic book ‘I, Human: AI, Automation, and the Quest to Reclaim What Makes us Unique’.

During this conversation, expect to learn more about:

- Why AI is bringing out the worst of humanity

- How we can reclaim the qualities that make us special as humans

- AI through the lens of recruitment

- How AI may not be as unbiased as we think

- The ethical considerations of using AI in the HR and People Analytics Space

- The skills that HR needs to thrive in the age of AI

Enjoy!

Support from this podcast comes from Workday. You can learn more by visiting: workday.com

Hosted on Acast. See acast.com/privacy for more information.