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DateTitreDurée
08 Feb 202365. Practical Brand Strategy - What Really Makes a Difference?00:39:12

It makes sense that part of what Sarah Robb loves about brand strategy is the research that underpins it; she’s a real research geek at heart (which we appreciate, of course!). And in this week’s episode of Dig In, Sarah explains practical tips for doing brand strategy and brand marketing work that can make a difference.

Tune in to learn:
• The things that the world’s most famous/successful brands have in common
• 4 questions that every brand needs to answer to create a successful brand strategy
• How research goes hand in hand with brand strategy work
• Why rebranding should be approached from the perspective of customers and employees
• New ways to conduct brand strategy (which involve psychology)
and so much more!

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Discover Sarah's Brand Strategy Academy and learn how to make your brand stand out: https://www.brandstrategysarah.com/freebrandstrategycourse

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23 Aug 202116. Liza @ Retail Strategy Group on Authentic, Sustainable Supply Chain00:25:35
This week we've brought Liza Amlani in, Founder at Retail Strategy Group, to chat all things sustainability in retail fashion. Liza has two decades of experience in retail, bringing experience from Ralph Lauren and Accenture to her practice. Amongst her impressive roster of accomplishments is the fact that she's a regular contributor to RetailWire and an industry contributor for Forbes. Needless to say, she's the perfect person to join us to chat about how apparel brands can and should make changes to their supply chain and technology to become more sustainable.
12 Feb 2025113. Dig (In)spiration: The essential skills every insights pro needs00:04:08

In this week’s Dig (In)spiration, host Jess Gaedeke reflects on her conversation with Elizabeth Oates, former VP of Consumer Insights & Guest Services at Ulta Beauty and author of More Than Just Interesting. Jess highlights Elizabeth’s approach to building an impactful insights function, the essential skills every insights pro needs, and why AI is a game-changer for staying ahead in today’s market.

06 Nov 2024107. Dig (In)spiration: How accessibility is driving change in the market research industry00:04:24

In this week’s episode of Dig (In)spiration, Jess reflects on her conversation with Claire Ferrari of Verizon to explore the industry’s journey toward more inclusive and accessible research practices, why accessibility matters, not only for brand resonance but also for meaningful consumer connections, and how Verizon's Accessibility Consortium is driving change across the industry. 

09 Nov 202257. How Beringer Capital and Dig Insights Plan to Work Together00:31:23

Back at the beginning of September, we announced that Beringer Capital acquired a majority stake in Dig Insights. The news left some people wondering what it means for Dig, why private equity (or even what is private equity), and why now?

Luckily, Gil Ozir (a Managing Partner at Beringer Capital) joined the pod to walk through some of these questions.

Tune in to learn:
• What private equity actually is
• Why private equity has been active in the insights space
• How the partnership between Beringer and Dig makes us all stronger
• The growth potential in the insights space

Whether you just want to learn more about Dig Insights and Beringer Capital’s partnership or if you’ve ever wondered about private equity and what it really means, this is the episode for you.

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29 Feb 202497. How Hyatt Hotels is creating a cultural movement 00:37:13

This week, host Jess Gaedeke is joined by to Patrick Douville, Senior Global Manager of Lifestyle & Luxury, at Hyatt Hotels Corporation. Dig into the world of hospitality innovation as they explore the groundbreaking “Culture Lives Here” program for the Thompson brand, where diverse culture shifters collaborate across cities, creating unique live experiences. 

23 Nov 202127. Founder's Spotlight: Anie @ The Unscented Company00:38:40

This episode of Dig In is a beauty. Anie Rouleau's founder's story is particularly compelling because she knew what her mission was before she knew how she'd make it happen. Fast forward 10 years and she's built one of the fastest growing businesses in the country, as recognized by the Globe & Mail's Report on Business.
Tune in to learn:

  • the good and the bad of being single-minded about the business' mission
  • why Anie doesn't take note of how global CPG brands are innovating
  • about the ripple effect of fostering an organic, grassroots community on Instagram
  • why her team didn't rely on paid endorsements from influencers on social
  • the challenge of getting investment as a mission-driven business just a few years ago
  • what having B-Corp status means for Anie and the team
20 Feb 2025114. How Nestlé’s ambitious launch led to lessons in failure, innovation, and growth00:27:06

On this week’s episode, host Jess Gaedeke is joined by Paul de Larzac, President, Ice Cream at Nestlé, to discuss the power of risk-taking in innovation and leadership. They explore the lessons learned from launching F'Real in Canada, how empowering teams to experiment drives business growth, and why the future of food will be shaped by evolving consumer preferences and new industry dynamics.

23 Feb 202235. Will @ Customers Who Click on Optimizing Conversion Rates, The Power of User Interviews, and DTC Trends00:34:48

Will works in conversion rate optimization (CRO) for some well-known DTC brands, and having him on the podcast this week was fascinating. If you’ve ever wondered how you can optimize your website to drive more conversions (and bring in more sales!) this episode is for you.
Tune in to this week’s episode to learn:

  • How Will uses a particular framework to address common conversion rate issues
  • The types of research tools and methodologies Will employs to better understand consumers
  • Which DTC companies are slaying the conversion game
  • The specific trends in DTC that mean his line of work is particularly important right now

We hope you like this week’s chat! Don’t forget to subscribe for a weekly dose of Dig In content straight to your streaming platform of choice.


Visit our website to learn more about Dig Insights and follow us on LinkedIn!

02 Feb 202232. Adam Faulkner on The Power of Sonic Branding, Jingle Comebacks & Entrepreneurship00:36:20

Adam Faulkner is a pretty interesting guy; whether it’s his background as a creative at agencies, his biketrip from London to Tokyo, or the seemingly endless catalogue of music references he can speak to at the drop of a hat. 
This week, we brought him onto Dig In to talk about his company, CreativeAF, and the power of sonic branding. CreativeAF builds music videos for brands of all shapes and sizes, like Amnesty International and Sipsmith’s Gin. 
On this episode, he chats to Meagan about:
- Why sound so important to him
- How CreativeAF handles sound different than other production companies
- Why sonic branding is a bit of an afterthought, and why it shouldn’t be anymore
- How to structure the campaign development process in a way that prioritizes sound and music
- Which brands are doing a great job with sonic branding (and why)

Tune in to learn about how Adam created this thiriving business at the outset of the pandemic and why it’s making [sound] waves.

23 Oct 2024106. Dig (In)spiration: Innovation strategies from the Gen-Z whisperer00:03:21

In this week's mini-episode, Jess is reflecting on her conversation with Danielle Coopersmith aka. the Gen-Z Whisperer (or officially the Associate Director of Taste Elevation Porfolio's at The Kraft Heinz Company). She reflects on the holistic strategies Kraft Heinz employs to connect with this influential cohort, the need for fresh go-to-market approaches, and the ongoing evolution of legacy brands like Lea & Perrins and A1. 

Want to join the conversation? Let us know your thoughts on modernizing brands here: https://www.linkedin.com/feed/update/urn:li:activity:7254909778768904192

09 Feb 202233. Adam Jacobs on Macro-economic Trends in Canada, Reimagining the Office, and Innovation00:38:00

In his role as Head of Canada Research at Cushman & Wakefield, Adam Jacobs explores trends in commercial real estate by leveraging research. That is to say that he knows * a lot * about the economy and how things might change and shift in the next little while.

Tune in to this episode to get details about:
- How downtown vacancy rates, warehouse development, and migration away from cities affect the real estate industry
- What Adam expects to see when things go back to “normal”
- What Adam has to say about big picture stuff like the Canadian economy and the impact of inflation on the real estate market, labour market, unemployment rates, and innovation in Canada

08 Nov 202387. Unlocking the power of influence00:29:53

Join our host, Jess, as she engages in a captivating conversation with Sudha Ranganathan, the Director of Product and Field Marketing at LinkedIn. In today's episode, they explore the dynamic areas of influence, market research, and effective management. 

Tune in to gain insights on:

  • The Architecting Influence framework
  • The four barriers to building insights
  • How to improve your skills as a manager 

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11 Dec 2024110. How Gen AI is creating a new future of marketing at Dish Network (and beyond) 00:27:38

On this week’s episode host Jess Gaedeke is speaking with Anish Raul, Senior Marketing Lead at Sling TV, a part of Dish Network on how Sling TV his revolutionizing their digital marketing with Gen AI, how AI is feeling hyper-personalized content reshaping consumer experience, and how Ai is empowering marketers to bring ideas to life quickly and without large budgets. 

18 Oct 202384.How to build a B2B Podcast00:37:03

"So how do you build a B2B podcast?"

When we embarked on this podcasting adventure over two years ago and launched Dig In, our aim was clear: to get the inside scoop from some of the biggest marketing and research professionals and to understand the everyday challenges they face. It quickly became a powerful channel, offering invaluable insights into the pulse of the industry.

In our latest episode, our VP of Marketing Megan Healey and Chief Revenue Officer, Jess take us on a journey reflecting on the incredible learnings from over two years of our podcast venture.

As we gear up for an exciting Season 2, we're redefining our approach. We're not just telling stories; we're uncovering the story behind the story. We want to explore the setbacks, the hurdles, and the moments of triumph that define the journey of launching a brand or a campaign. It's a deep dive into the intricacies of innovation, perfect for anyone passionate about business growth and breakthrough strategies.

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04 Oct 202382. Why we hired a Chief Revenue Officer to fuel our growth00:30:04

Why did Dig Insights, a consumer insights agency, hire a Chief Revenue Officer to fuel their growth? 

We spoke to CEO Paul Gaudette and new CRO Jess Gaedeke to ask that very question. Listen in to learn:

- How (and why) we're evolving the seller-doer model
- What was important when hiring for this role
- What the future of Dig Insights looks like 

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22 Jun 202244. Sylvie Pelletier on Strategic Alignment & What Makes a Great Leader00:23:37

Sylvie Pelletier is a Leadership development consultant and coach. She’s had brand, marketing, and strategy roles at CIBC, Educators Financial Group, and Food Banks Canada. Through these experiences, she discovered her passion for aligning company values and strategy with an individual’s day-to-day functions.

In this episode, Ian and Sylvie discuss what makes a great leader, what an organization’s culture really means, and how many companies fall short when instituting a new strategy.

Tune in to learn:

  • Why culture needs to be baked into your strategy
  • The three skills every leader should have to excel
  • Steps you need for a successful internal buy-in of your company’s strategy

If you’re struggling with internal strategic alignment or what Sylvie says hits a chord with you, and you want to see how she can help you or your business, you can reach out to her through these channels:

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16 Oct 2024106. How Kraft Heinz reinvents brands in a Gen-Z world pt. 200:30:06

On this week’s episode, host Jess Gaedeke is joined once again by Danielle Coopersmith, Associate Director, Taste Elevation Portfolio Brands at The Kraft Heinz Company to discuss how brands can stay relevant and engage with Gen Z, the ongoing success of Kraft Heinz’s innovative retail partnership with Taco Bell, and the strategies behind modernizing legacy brands to keep them fresh and appealing. 

14 Sep 202252. How to Choose the Right Research Providers for 202300:39:21

Do you know how to choose the right research providers?

In a market research landscape filled with mixed offerings, choosing the best options for your needs can be difficult. Do you choose a technology platform or a strategy consultant? Today’s guest, Mike Stevens, Founder and Editor of Insights Platforms, cuts through the ever-growing research landscape to help you narrow down your decisions.

Mike discusses the need to blend self-service with human expertise, why it’s hard only to offer SaaS within market research, how choosing tech is a discipline itself, and why we need to fix the commercial model of responding to briefs.

Tune in to learn:
• What’s happening in the research space
• How to select a research platform
• What a good agency partnership looks like
• The challenge of future-proofing

Thanks to Mike for all he does with Insight Platforms and for speaking with us today. 

Don’t forget to subscribe and turn on notifications wherever you get your podcasts, so you never miss an episode. 

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05 Jul 202380. How AI is Impacting Marketing Research00:31:49

“Do you feel like we have gotten to a place where the Chatbot can ask questions in the right way in the right context?” The answer is yes.

In this week’s episode, Meagan hosts a panel with Mike Stevens (Founder of Insights Platform), Kathy Cheng (Founder of Nexxt Intelligence), Joel Anderson (EVP of Advanced Analytics at Dig Insights), and Julien Naggar (VP of Dig Insights). The panel discusses the impacts AI has on the market research industry, areas where AI is needs improvement, and tips that produce reliable and efficient results.

Tune in to learn:

  • The comparison between human generated ideas and AI generated ideas
  • Areas where AI needs to improve to become more mature
  • How workplaces are adapting to the adoption of AI in their workflow
  • Tips to leveraging tools and making it understandable

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28 Jun 202379. How to go Beyond Category00:34:03

“Why is there a desire to reframe business growth?”

This week Nick Graham, Global Head of Insight of Mondelez, joins guest host Michael Edwards, Co-Founder and Chief Growth Officer of Dig Insights, to discuss reframing new business growth, changing the view on specific product categories, and shifting the way of doing innovative research.

In this episode we discuss:

  • How to reframe new business growth in a category mindset industry
  • Benefits and challenges of changing the perspective lens on the category that companies operates in
  • How the shift in mindset has affected how Mondelez does innovative research
  • How reframing can open up new opportunities in terms of the product (ex: wrapping of chocolates represent gift giving)
  • The impressive career path with companies like PepsiCo and Unilever that brought Nick to Mondelez

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15 Mar 202369. Dig's Founders on How to Tell Data Led Stories00:30:22

Gone are the days when researchers could compile all of their recommendations and findings into a single report and call that success. Expectations have changed, and understandably so - that’s what this week’s episode of Dig In is all about. 

In our second instalment of Founders Chat Dom, Michael, Paul and Ian get to the heart of why expectations for data storytelling have changed in the industry, how we approach the practice of storytelling to get our clients what they truly want, and speak to the impact of technology on visualization and storytelling. 

Tune in to learn: 

  • Why data storytelling matters more now than it used to
  • What effective data storytelling looks like right now
  • Practical tips to improve your data stories
  • How we’ve built our reports in Upsiide to align with our perspective on proper storytelling
  • How we approach data storytelling at Dig when working with clients 

Be sure to give the episode a listen, even if it’s just to hear the four of them poke fun at each other for 40 mins.

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22 Feb 202496. How Pabst is resurrecting their hard soda and creating their most durable innovation yet00:36:22

This week host Jess Gaedeke is speaking to Lucienne Castillo, Senior Director of Consumer Insights and Strategy at Pabst Brewing Company. Blending nostalgia with cutting edge concepts, Pabst is bringing back to life Not Your Father’s Soda Pop. Lucienne takes us through the journey starting with the importance of learning from past experiences in bringing the product back to market, her insights on the balance between innovation and staying true to the core of the business through thoughtful and strategic innovation, and how consumer feedback, preferences, and the process of  ideation and testing underscores the consumer-centric approach in developing and launching a product. 


11 Jan 202363. How to be Fearless in Your Marketing00:35:05

“If you want to persuade people to change behavior, it’s better to use laughter, not lecture.”

Kevin Lynch spent most of his career on the agency side. Now, he’s a Creative Director at one of the most fearless brands, Oatly. Kevin discusses what it’s like working in the Department of Mind Control at Oatly and why their mantra is to be consistently inconsistent. He also shares what he appreciates about the client side and how too many brands are scared or too worried about ROI.

Tune in to learn:
• How the best marketing is about asking people for action
• Fearlessness as a brand
• Why it’s better to treat people with intelligence
• How to put an ad within an ad within an ad within an ad…

Check out the ad within an ad here - https://musebycl.io/advertising/oatly-put-ad-inside-ad-inside-ad-inside-ad-inside-ad-inside-ad-inside-ad-inside-ad. Also, subscribe to Oatly’s new newsletter at https://www.oatly.com/spam. And if you want to drop Marten a note, his email is marten@oatly.com.

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18 May 202240. Marat Fleytlikh @ Kraft Heinz on the Future of Consumer Insights in CPG00:31:45

“Perfection shouldn’t be the enemy of progress.”

At least, that’s the mantra this week’s guest lives by. Marat Fleytlikh, Associate Director, Consumer Insights at The Kraft Heinz Company, is an industry legend. He is a seasoned consultant who delivers insights through visualization and storytelling and is obsessed with the consumer.

Meagan sat down with Marat to discuss how Kraft Heinz is “walking the talk,” the art and science behind insights, and being an enabler versus a barrier.


Tune in to learn:

  • Why it’s ok to try something different that doesn’t pay off
  • How you need to nurture some ideas before they become successful
  • That, in insights, agile and democratization are more than buzzwords
  • The importance of sharing knowledge between different generations of insights professionals

We had a blast chatting with Marat. And stick around to the very end for a great book recommendation from Marat.

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26 Apr 202373. Dig's Founders on The DIY vs Custom Research Debate00:31:57

“How do I make sure that the insights I need are what I end up with at the end of a project?” 

We’ve been getting this question since the business started, so we turned to our founders for answers. 

In this week’s Dig In founders’ chat, Dom, Michael, Paul and Ian explore the benefits of working with agencies and consultancies. They also nerd out a little bit, sharing their tips for specific methodologies and research needs to ensure high-quality outcomes. 

Tune in to learn more about: 
• Whether or not research accreditation even matters anymore 
• Why some types of research should never be automated (and why) 
• What types of research often go wrong and how to avoid it 
• How we can get better quality research regardless of the project 
• How companies should improve their offerings as more research becomes self-service and automated

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26 Oct 202256. How to Build a Brand with Cult Status00:46:25

“I don’t need a thermometer. I need a thermostat. Thermometers just measure the heat. Thermostats change it.”

It’s super exciting to have Stix (a.k.a. Stephen Nilsen) as our guest this week. He’s had an exciting career in marketing - working at Red Bull before it became the global energy drink juggernaut and helping revitalize Pabst Blue Ribbon.

Today, he probably has the coolest title - Vice President of Cult Indoctrination - for one of the most interesting brands, Liquid Death. Liquid Death recently got a $700 million valuation, but Stix shares why he thinks the valuation doesn’t necessarily mean much other than it means they need to work even harder.

Stix and Liquid Death aren’t afraid to lean into their branding - telling people to Murder Your Thirst and #deathtoplastic. This is unapologetically who they are, which has helped give the brand its cult status. For them, it’s time to let something good for you (water) have all the marketing fun. You won’t want to miss this amazing episode.

Tune in to learn:
• Why you can’t put a price tag on word of mouth
• How Liquid Death can build a brand with cult status
• Why loyal ROI is better than instant ROI
• The importance of building credibility for your brand
• More about Liquid Death’s mission of getting more people to drink water and ending our plastic problem

Thanks, Stix, for being our guest. And to anyone listening, make sure you go Murder Your Thirst with a can of Liquid Death.

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29 Jan 2025112. Dig (In)spiration: Why the best campaigns make us rethink what we know00:03:24

In this week’s Dig (In)spiration, host Jess Gaedeke reflects on her conversation with Denise Siebert, Design Officer at 3M, on the cultural impact of the Like a Girl campaign—how it went beyond advertising to reshape social narratives, how working under pressure led to a more powerful, intuitive creative process, and why diverse representation in design is essential for meaningful consumer connections.

02 Apr 2025117. How shopper insights helped Pernod Ricard stand out in a crowded RTD market00:42:03

On this week’s episode, host Jess Gaedeke is joined by Anna Estlund, Senior Director of Insights & Strategy at Pernod Ricard, to explore how the team navigated the canned cocktail boom by rooting strategy in consumer behavior, the importance of cultivating empathy across global stakeholders, and why Shopper Insights is the most underrated (and sexiest) area in the insights world.

26 Jun 2024103. How to really hear consumers in 202400:41:12

It’s our season 2 finale and we’ve got a special episode of Dig In. Join our very own Frank Serpico  and Patricia King in their conversation with Risa Duesing, VP, Global Head of Consumer Insights at Kraft Heinz all about the pros and cons of tech-enabled and online qualitative research, examples of how Kraft and Dig are marrying qual and quant to achieve better insights, and the multiple ways that qual can be used to push business decisions.

25 Apr 2024101. How Johnsonville’s marketing strategy lead from sausages to social change00:25:25

On this week’s episode of the podcast, host Jess Gaedeke is speaking with Karen Kraft, Associate Director of Consumer Insights & Analytics at Johnsonville. They discuss Johnsonville’s new Keep It Juicy campaign, how marketing campaigns can be used to promote more than just products, and women’s experiences in a traditionally male-dominated industry. 

30 Nov 202128. Eric @ Interac on Blurred Lines in Payments00:34:11

We invited one of our briliant clients Eric Chue, Director of Research & Industry Insights at Interac, onto the podcast this week to learn about it all. We chat changes in shopper behaviour, how to merge transactional and human insights, and ultimately how to succeed in an industry that's so heavily impacted by adjacent industries.
Tune in to learn:

  • Tactics that Eric's team uses to add a human dimension to transactional data
  • What a payments diary is and how it gives his team a leg up
  • The importance of employing caution and rigour when merging different types of data
  • The blurred lines between retail, technology, and payments industries (and how Eric thinks payments can facilitate innovation)
  • Why payments has become less of a discrete action and more of an embedded part of our day-to-day experiences
  • What Amazon Go might mean for the future of shopping and payments
04 Dec 2024109. Dig (In)spiration: The "sexy memo" and other insights leadership lessons 00:04:22

On this week’s Dig Inspiration, host Jess Gaedeke reflects on her conversation with Nikkia Reveillac, former insights leader at Netflix, Twitter, and Colgate Palmolive, on how Nikkia’s “hunch” about Netflix’s brand problem shaped her insights approach, why crafting a “sexy memo” is a game-changer for driving executive alignment, and the role of curiosity and human connection in making insights a core organizational partner.

15 Jan 2025111. Dig (In)spiration: The power of curiosity-driven leadership and brand innovation00:04:05

In this week's Dig (In)spiration, Jess Gaedeke reflects on her conversation with Kajoli Tankha, Senior Director, Consumer and Brand Insights at Microsoft on how Kajoli’s deep-rooted curiosity drives her success as a leader and researcher, why understanding the underlying drivers of consumer behavior is critical for building stronger brand connections, and how embracing both optimism and skepticism can lead to smarter, more responsible AI adoption.

28 Oct 202124. Founder's Spotlight: Marnie @ Thigh Society 00:32:17

Thigh Society's founder Marnie Rabinovitch Consky is sort of obsessed with thighs. And over the last decade or so, she's made it her mission to perfect a breathable, comfortable, anti-chafing shorts line.

Not for nothing: Thigh Society was recognized as one of Canada's fastest growing companies by the Globe & Mail this year, and they've got a cult-like customer base that can't get enough of what they're doing.

We love to spotlight customer-obsessed founders doing something different in their industry. In this month's Founder's Spotlight, Meagan sat down with Marnie this week to chat all things building a business. Tune in to learn:

  • How Marnie bootstrapped the business
  • Where the vision behind Thigh Society came from
  • How she leveraged industry forums to validate her business qualitatively
  • The thoughtful fabric and manufacturing choices that make the products unique (and durable!)
  • The issue with shape wear marketing today, and how TS is doing it differently
  • Where the brand hopes to go next
12 May 20214. Eric @ Dig Insights on Cryptocurrency Trends00:34:29

Ian interviews Dig’s resident Crypto expert and Analytics Manager, Eric Ferreira.

In this interview we will cover:

- Big news in Crypto including: the latest Bull Run, Dogecoin, Visa & USDC and the SEC vs. Ripple

- We share the results of our proprietary Cryptocurrencies study that we conducted with 500 Canadians

Make sure to visit https://app.upsiide.com/studies to find more results of the Cryptocurrencies study.

18 Dec 2024110. Dig (In)spiration: Gen AI and the new era of hyper-personalized marketing00:03:26

On this week’s Dig Inspiration, Jess Gaedeke reflects on her conversation with Anish Raul, Senior Marketing Lead at Sling TV, on Anish’s initiative to use AI creatively to innovate in marketing, how brands are leveraging Gen AI to provide personalized experiences at scale, and the importance of seamless, platform-agnostic customer experiences to build loyalty. 

20 Apr 202239. Dig Insights’ Founders on the History of Dig Insights and Upsiide, Business Lessons, and the Future of Market Research00:35:04

A little detour this week as Dig Insights’ founders Paul Gaudette (CEO, Dig Insights), Michael Edwards (Chief Growth Officer), Ian Ash (President, Upsiide), and Dominic Atkinson (President, Dig Insights) are in the hot seat this week. Meagan sits down with them to discuss the recent refresh of Dig Insights and Upsiide. The four founders look back at some fond memories from the last 12 years, and each one shares meaningful moments and lessons learned from starting a market research agency. Tune in to learn:

  • The Dig Insights’ origin story
  • How they leveraged technology and made use of analytics and modelling to visualize data in a more business-focused way
  • About the most meaningful moments in Dig’s history
  • The importance of listening to your customers
  • Each founder’s predictions for the future of the market research industry

These four have come a long way since starting in Michael’s basement. Now that we’ve revamped Dig’s and Upsiide’s visual looks, we can’t wait to see what comes next for our brands.

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31 May 202377. How to Make PR Fun00:27:33

"How can we reinvent old school PR so that it is both fun and effective?"

Amanda Alvaro, President and Co-Founder of Pomp & Circumstance, joins guest host Paul Gaudette, CEO of Dig Insights, to bust some myths about PR, talk creativity, and discuss what makes a campaign effective.

In this episode we cover:
- How brands are stretching marketing dollars with launch events
- How to know if a creative campaign will be effective
- How PR is so much more than a press release

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25 May 202376. How to Build Customer Loyalty00:38:30

"How can you build customer loyalty?"

Lia Grimberg, Principal and Consultant at Radicle Loyalty and Marcie Connan, EVP at Dig Insights, join Meagan this week to talk about Canadian Tire paper money, the Prime examples of loyalty programs, all things customer loyalty. 

In this episode we cover:

  • How to encourage customer behaviour through loyalty programs
  • What customers value from brands
  • The consumer experience of loyalty programs

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24 Aug 202250. What it Means to be Empathetic as a Business Leader (featuring Rob Volpe, CEO of Ignite 360, empathy activist, and author of Tell Me More About That)00:35:18

This week's guest is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. Rob Volpe is CEO of Ignite 360, an empathy activist, and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.

We were lucky enough to experience one of Rob's workplace empathy sessions and couldn't resist an opportunity to see if he'd share some of those teachings on the podcast.

Tune in to learn:

  • What exactly is an empathy activist
  • How to practice empathy
  • Why it's important to practice empathy at work and in your work
  • The importance of being an empathetic leader
  • Some good examples (and some that miss the mark) of empathy in marketing

Thanks so much to Rob for speaking to us about empathy. Hopefully, you'll join the empathy activist journey along with us. You don't want to miss this conversation - especially the part when we get into how Ted Lasso is the best example of a leader practicing empathy.

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07 Sep 202251. Nudging Veganism into the Mainstream00:27:41

“Don't think way too big. Just start small.”

This week’s guest started her career as a nurse before transitioning to full-time entrepreneur. Alice Benedetto is the founder of Raw Rev, a plant-based protein bar company that strives to make a difference for consumers and the planet, one bar at a time.

In this episode, Alice discusses her journey into healthy eating and transitioning from nurse to entrepreneur, how she approaches choosing new flavors, and why it’s important to keep asking questions.

Tune in to learn more about:
• How she validated the concept and decided to scale the business
• Raw Rev’s approach to product innovation
• Setting up distribution
• Alice’s advice for upcoming/new entrepreneurs

Thanks a ton to Alice for taking the time to speak with us this week. 

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21 Nov 2024108. Dig (In)spiration: How to master your messaging for impact00:04:59

In this week's Dig Inspiration, Jess reflects on her conversation with Christina Le, about the authentic power of influencers (think Gordon Ramsay and Hex Clad), the importance of mastering your messaging, and the changing landscape of marketing in the industry.

23 Nov 202259. The Future of Crypto00:18:50

It’s been a wild few weeks for cryptocurrencies (and really the full year). With the FTX scandal and a prolonged bear market, some people wonder if this marks the beginning of the end for crypto.

Well, the people at Benzinga don’t think that’s the case. Luke Jacobi, Director of Operations at Benzinga, joined the podcast to talk about Benzinga’s upcoming The Future of Crypto Conference on December 7 in NYC. He also discusses what session he’s more excited about for the conference (sneak peek, it features Kevin O’Leary and Anthony Scaramucci), the current FTX situation, and where the market might go from here.

Tune in to learn:
• More about the Future of Crypto Conference
• Why crypto isn’t dying
• What issues concern consumers regarding the current state of crypto
• The type of regulation crypto needs We think it’s going to be an awesome event.

Thanks to Luke for sharing his thoughts about the industry and telling us more about the event. You can find all the information about the Future of Crypto event at - https://www.benzinga.com/events/crypto/

Plus, we did an Upsiide study to gauge people’s understanding and familiarity with cryptocurrencies and their understanding of recent news surrounding the market. You can find that here - https://app.upsiide.com/public/studies/8k01irf0

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14 Mar 202498. Navigating career transitions in market research 00:24:34

This week host Jess Gaedeke sits down with Elizabeth Nowicki, former Dig employee and currently Senior Manager of Customer Insights at Home Depot. They chat about through navigating career transitions, how important it is to have a connected omnichannel retail experience, and how attention spans are influencing data collection and analytics. 

27 Nov 2024109. How Netflix redefined brand to stay competitive00:38:26

On this week's episode host Jess Gaedeke is speaking to Nikkia Reveillac, former insights leader at Netflix, Twitter, Colgate Palmolive, keynote speaker, and podcast host. They discuss how she spearheaded a shift in brand strategy at Netflix during a pivotal time, the importance of brand value, and her approach to the art of storytelling. 

Check out Nikkia's podcast: https://www.thesignificanceofothers.com/

08 Dec 202129. Sam @ goodmorning.com on 'Peak Mattress', DTC Differentiation & Educated Guesses00:43:07

We chatted to Sam this week about his current business and his experience as an entrepreneur. Tune in to learn:

  • how goodmorning.com is fixing the "suboptimal" experience of mattress shopping
  • how Sam's team creates customer personas based on their specific jobs to be done
  • what it was like to be in the DTC mattress game in 2017 - where 2 competitors were entering the industry each week ('Peak mattress')
  • Why goodmorning.com offers 7 brands as opposed to one so that they can serve "every bedroom, body, and budget"
  • the impact of the pandemic on consumer durables' share of wallet, and how goodmorning.com is adapting
  • the 'swarming of the puck' analogy for business: how to approach management strategies at different company sizes
05 Mar 2025115. How La-Z-Boy built an insights function that transformed the brand 00:33:49

On this week’s episode, host Jess Gaedeke is joined by Jorge Calvachi, Director of Insights at La-Z-Boy, to discuss how building a consumer-first insights function transformed the iconic brand. They explore how understanding the emotional meaning of comfort reshaped La-Z-Boy’s marketing and why insights leaders must proactively uncover growth opportunities.

05 Apr 202371. How Empathy Can Lead to Increased Impact00:25:30

This week, we had the pleasure of chatting with Febronia Ruocco about what it means to be an effective and empathetic leader in insights.

Febronia has spent 20 years working in insights at and for some of the most well-known and well-respected global brands. In this episode, she shared her experience consulting with established enterprise organizations in food & beverage and consumer packaged goods more generally.

Tune in to learn more about:
• Febronia’s career journey from learning languages to marketing to consumer insights
• How her experience across multiple industries helps her stay flexible in every project
• What being an empathetic leader means for her and how to be a “heavy-hitter”
• What Febronia loves about her mentorship work and her advice for researchers looking to up their game

Listen to the full episode now on our podcast, available on all major platforms.

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22 Feb 202367. Building a Global Insights Function00:28:43

This week’s Dig In guest is the self-proclaimed “first member of the Dig Insights fan club”. Perhaps more importantly (at least for Dig In listeners!), she’s a veteran in the insights and CPG space with a wealth of knowledge to share about how to grow insights functions from the ground up.


This week, Michelle Gansle - Vice President of the Global Insights & Analytics team at McDonald's - joins us to chat all things consumer research 😋


In this lively episode, Michelle chats with us about:

• Her background in brand management and how she ended up in market research

• Her role at McDonald’s and how the team is structured to work together towards one goal

• Why she believes marketers should have more access to insights

• Her passion for people development and her advice for those starting out in the insights & analytics field

and more!

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13 Jul 202110. Rachel @ Inkblot on the Mental Health Pandemic00:45:21

In this week's Episode of Dig In, Upsiide's President Ian Ash chats with Inkblot's VP of Clinical Services Rachel Toledano about how the pandemic has impacted Canadians' mental health. They touch on stigma associated with vaccinations, the impact of being consistently anxious for a year, the fallout of pandemic life across generations, and more. It is, quite possibly, the most of-the-moment interview we've ever done.

02 Oct 2024105. How Once Upon a Farm innovated the future of kids’ snacking 00:28:51

Find a way or make one. That’s the motto of today’s guest Katie Marston, CMO of Once Upon a Farm, the baby and kids snacking company. In today’s conversation with host Jess Gaedeke, they discuss the launch of the innovative new refrigerated snack bars from Once Upon a Farm, the importance of research at every stage of product development, and how to embrace discomfort as a path to grow. 

01 Mar 202236. Paul Teshima @ Wealthsimple on Startups that ‘Fail’, Rocket Ship Growth & Building Happy Teams 00:24:12

Tune it to learn:
- What it was like to join Wealthsimple, and how that’s changed in the last 8 months
- The key challenges and opportunities that Paul is wrestling with in Wealthsimple’s category
- How Paul and his team approach recruitment and keeping employees happy and fulfilled
- How Paul would boil down the lessons he learned at Eloqua and Nudge
- What Paul learned from a ‘failed’ startup (not quite a failure, in our eyes, very much his words!)
- How Paul uses his previous experiences at Nudge and Eloqua to be a better leader at Wealthsimple

If you’re keen to understand how someone like Paul thinks about business growth, starting a business, and perhaps most important, retaining high-functioning teams, tune into this episode!

Subscribe to our podcast on your favourite platforms:
- Apple Podcasts
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03 Aug 202248. Cattie Khoury - Founder of Toodaloo on Saving the Planet with Trail Mix00:35:58

“Business can be a force of positive change.”

Today’s guest, Cattie Khoury, is the founder of Toodaloo, an adaptogenic trail mix focused on healing the body and planet with every bite. In this episode, Cattie talks about how she fell in love with the healing properties of plant-based nutrition on the body and the planet, why it’s important to talk about being a female-led founder, and her journey into CPG.

Tune in to learn more about:
• Working with the right agency to perfect your new brand’s image and packaging
• The healing modality of regenerative agriculture
• How you can make your dreams for a better world a reality through entrepreneurship

Thanks to Cattie for this fun and fantastic chat. Toodaloo's branding is amazing, so please do yourself a favor and check out Toodaloo’s website to get inspired for your brand.

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12 Oct 202255. Why Constraint Breeds Creativity00:42:48

Innovation can be challenging. The task of creating something new or different is overwhelming when you have all the options in the world. Often, people throw many things at the wall and see what sticks. But instead of having all the options, what if you limited yourself? Gave yourself constraints? Well, that’s what Fiona Stevenson and her team a The Idea Suite do.

Using the Design Thinking methodology (a creative problem-solving framework), Fiona helps you define the problem and narrow your focus, so you can innovate around a specific consumer challenge.

In this episode, Fiona teaches you:

  • What exactly is Design Thinking
  • Why constraint breeds creative ideas
  • How you go about creating constraints
  • Real-life examples from the pandemic of how constraint led to innovations

Crises like the pandemic foster innovation. But Fiona shares some advice on why you shouldn’t wait for the next crisis to force you into innovating. She elaborates on creating an organization and process that always breeds organizational innovation so you can try to plan for anything that might be around the corner.

Another great thing Fiona and The Idea Suite are doing is trying to teach kids these skills at an earlier age. Fiona and Shelli Baltman (co-founder of The Idea Suite) are publishing a children’s book - The Greatest Helmet of All Time - about creative problem-solving.


The Greatest Helmet of All Time, tells the story of a group of animals who notice their friends with horns can’t participate safely in sports requiring head protection, because helmets aren’t designed for horns. They join forces and go through a six-step creative innovation process resulting in the creation of the “Greatest Helmet of All Time”—a universal helmet that fits every kind of horned head. Through the engaging and humorous story, young readers between the ages of five and 10 are exposed to the same design thinking skills and frameworks that are used at the most innovative companies in the world.”

We’re so excited for this to come out. You can pre-order the book here - https://www.amazon.ca/dp/B0BHXQ78MZ/ref=sr_1_1?keywords=the+greatest+helmet+of+all+time&qid=1665535173&qu=eyJxc2MiOiIwLjQzIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sr=8-1

Finally, Fiona wanted to shout out Cheekbone Beauty, an Indigenous-owned and founded, digitally-native, Canadian cosmetics company. Their mission is to help indigenous youth see and feel their value in the world while developing a sustainable cosmetics business - the perfect example of using constraints to create beautiful innovation and work.

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07 Mar 202368. Building an Insights Function from Scratch00:36:29

All hands on deck! In this week’s episode of Dig In, we’re chatting to a seasoned researcher that recently went in-house. We’ll be talking all things ‘how to’ when it comes to making that transition.

Jake Pryszlak is an Insights Manager at SailGP, a sailing sports and entertainment platform that specializes in organizing thrilling races around the world.

In this brand-new episode, Jake walks us through:
• His previous work and how he ended up in the sailing industry
• Why he believes researchers should treat reports as a piece of content and how he does it in his daily work
• What he does at SailGP and how he uses insights to raise awareness around the business and the sport
• What matters most when choosing agencies and providers (and why he believes in looking at the company’s roadmap when making a decision)

We think you’ll enjoy this episode boatloads, so be sure to tune in wherever you get your podcasts!

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12 Apr 202372. How to Craft a Sales Story that Retailers Will Love00:31:09

To understand what our latest Dig In guest does, you just need to read her LinkedIn description: “I am obsessed with what's in your trolley and why!”. 

Ella Jackson is a category insight expert. After spending a decade at FMCG/CPG giants like Unilever and Mars, Ella started her own business. She spends her time working with brands that need to better understand their category and effectively sell their products into retailers. 

In this episode, Ella talks about her work and how she creates an impactful sell story for these clients. Tune in to learn about: 

  • Best practices for companies, both large and small, when trying to sell into retailers 
  • How to adapt a sell story depending on the size and stage of your business 
  • Lessons learned from her experience at companies like Unilever and Mars 
  • How to approach the balance between digital and in-person data 

Tune in wherever you get your podcasts and don’t forget to subscribe to Dig In for more inspiring insights stories.

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30 Oct 2024107. How Verizon is raising the bar on accessibility in research00:24:17

In this week’s episode, host Jess Gaedeke is joined by Claire Ferrari, Principal Accessible UX Researcher at Verizon, where they discuss the importance of accessible UX in modern design, the formation of the Accessible Insights Consortium at Verizon, and how they’re providing research teams with the tools to make their practices more accessible. 

17 May 202375. How to See the Future00:40:00

"How can you predict what the next hot topic will be with the data that is available to you today?"


Joanna Lepore, Global Foresight Director at McDonald's and host of Looking Outside joins us this week to talk about insight vs foresight, her unusual path to becoming a Foresight Director, and shares a frankly impressive number of facts off the top of her head. 

In this episode Joanna tells us about:

  •  How to use foresight for strategic planning
  • How insight and foresight functions differ, and how they are similar
  • How you can use historical data and emerging data together to paint a fuller picture

Check out Joanna's podcast Looking Outside

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04 May 20212. Founders @ Virtually The Same on How to Host Online Events00:16:29

In this second episode, Ian is joined by Virtually the Same, a comedy group comprised of Rayhan, Leo, and Tristan. The friends share their experience:

- writing and directing for The Bob Comedy Revue

- how they adapt their performances to the virtual environment 

- hosting online company events and parties

13 Nov 2024108. How social media is more than just a tool for brand-building00:31:21

In this week's episode host Jess Gaedeke speaks with Christina Le, Head of Marketing, at Plot, the super cool new software company solely for social media managers. They discuss the value of social media as a strategic marketing tool, how community-led growth can amplify your product launch, and the challenges of B2B social media marketing. 

06 Dec 202390. How Kraft Heinz reinvents brands in a Gen-Z world00:28:34

On today's podcast episode, host Jess Gaedeke has an incredibly insightful conversation with Danielle Coopersmith, Associate Director, Developing and Established Brands (AKA Taste Elevation) at The Kraft Heinz Company. They discuss the new Taco Bell and Kraft Heinz retail partnership (keep your eyes peeled at your local grocery store), how companies are evolving to Gen-Z consumers, and how to make marketing ideas come to life without spending big. 

06 May 20213. Mark @ eatbigfish on Sustainability in Brand Marketing00:47:47

Sustainability is a highly complex and debatable topic today. In today's episode, our Director of Marketing & Communications Meagan Healey speaks to Mark Barden, a partner and co-founder of brand consultancy eatbigfish. In this lively conversation, they discuss:

- how to approach the conversation about sustainability in branding

- how to build sustainability into marketing and what brands did well in telling a compelling sustainability story

- how to market sustainability as a challenger brand

16 Nov 202258. How to Maximize your Marketing ROI with Marketing Mix Modeling00:36:57

This week’s guest fell in love with marketing mix modelling.

Why? Because it infused math and data science, ads, and creative evaluation into one solution to help organizations understand their marketing budget and make smarter decisions. Hilary Borndahl is the Founder & Chief Executive Officer at Miix Analytics and focuses on Marketing Mix Modeling (MMM).

Hillary discusses the changing digital landscape and new opportunities within ad units such as Netflix and Disney. She also dives into the difference between attribution for B2B and B2C, why it’s important to use sales and media data to make decisions, and why every single brand should have its own analysis.

Tune in to learn:
• How to maximize your marketing ROI
• The Marketing Mix Modelling basics
• Why traditional advertising still matters for consumer brands

Such a pleasure having Hilary on the pod - super insightful stuff. And if you need some MMM experts, check our Hilary and Miix Analytics.

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01 Jun 202242. Doug Healy @ PepsiCo On Why Insights is Strategy and the Importance of Foundational Research00:40:20

“How do you get to your ideas? How do you know what matters? How do you know what inspires your consumer?”

Asking those questions highlights how this week’s guest is a natural big-picture thinker. Doug Healy, Senior Director, Consumer Insights for Gatorade at PepsiCo, has been in insights his entire career. For him, it’s all about solving problems and embedding yourself within the lives of your consumers.


Meagan and Doug discussed the similarities between insights professionals and architects, the importance of foundational research, and changing the perception of what it means to be part of an insights team.


Tune in to learn:

  • Why consumers aren’t changing as quickly as everyone thinks
  • Advice for people looking to have a career in insights
  • How insights are more about strategy and aren’t just about the numbers
  • The tactical elements of market research SaaS technologies

It was too much fun chatting with Doug. We could have probably kept talking for hours. Maybe it’s because of his passion for insights. Or maybe it’s because he said he’d be an improviser in an alternate life. While we bet Doug would have been great at that, we suspect it’s probably the passion.

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06 Oct 202121. Clodagh @ Coca-Cola on Creativity in Innovation Research00:30:10

Clodagh Forde, Senior Manager of Human Insights at Coca-Cola was a delight to have on the podcast. Meagan chats to Clodagh about:

  • How she ended up in research, and then innovation, and then research again
  • Why she's a better researcher because of her time spent working in creativity and innovation
  • How she brought design thinking to her research practices
  • The impact of a few key mentors on her career trajectory
  • The rationale behind Coca-Cola's consolidation of 450 global brands to 180
  • How she and her cross-functional team are assessing research tools for the business's innovation practice
  • The distinction between human and consumer insights within Coca-Cola


29 Jun 202245. Lisa Virgini @ Mondelēz on How Business Acumen Makes For Better Insights00:33:31

Today’s guest, Lisa Virgini, has more than 15 years of experience in consumer insights, strategy, and senior brand marketing at places like Coca-Cola, Ipsos, and Mondelēz. And soon, she is stepping out on her own.

Lisa talked with Meagan about the power of leveraging experts, why there is no turnkey solution, and her journey into starting her own consultancy.

Tune in to learn:
• What makes a great generalist
• Why business acumen makes you a high-quality asset
• How connecting the dots can lead to understanding the whitespace in the market and truly enable you to find the “So what?”

Thanks again to Lisa for taking the time to speak with us for this episode. We wish her all the luck as she ventures into her new journey.

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17 Nov 202126. Founder's Spotlight: Mark @ Peak00:20:59

In this week's Founder's Spotlight, Ian sat down with Mark Baltazar, the Co-Founder of Peak MultiFamily Investments. Mark has had an interesting career, spending the last couple decades as a brand researcher before flexing his entrepreneurial muscles as a Co-Founder of a residential business.

Mark will speak to the opportunity he couldn't pass up in real estate, how his background in research and brand strategy has helped him build his brand, the surprisingly limited impact of Covid-19 on his business, and more.

01 Nov 202386. Pizza Hut's recipe for innovation 00:34:56

On this week's episode, host Jess Gaedeke speaks with Ana Maria Figueres, Chief Food Innovation and Quality Officer of Pizza Hut International. With over 50 new culinary creations every year, they consistently redefine the QSR industry's limits, ensuring their place at the forefront of innovation. But how do they do it? Tune in to learn their secret behind creating iconic menu items and how innovation fuels success in the food industry.

18 May 20215. Elizabeth @ EHC Solutions on Addressing Racism in a Business Environment00:29:33

Ian is joined by Elizabeth Charles, an educator, writer and founder of EHC solutions, an organization focused on building inclusive leadership through innovation, transformation and education. In this interview we will cover:

- The ideas and fears associated with talking about racism and white supremacy

- How the language and terminology around the topic of racism evolved over the years

- How to address systemic racism in a workplace environment

26 Jul 202247. Fernando Arendar, Founder @ Nitid Studio, Debunks Packaging Design Myths & Unpacks Neuropackaging00:31:18

In his 15 years of work experience, Fernando Arendar has put his hands on almost every category there is. But throughout his time working with brands Unilever, Pepsi and Clorox, he’s carried a strong passion for branding and packaging design. 

In this episode: 

  • Fernando debunks top packaging myths using his research and experience in the field 
  • The main reason why Fernando loves the US market and consumers 
  • Looking at design from a scientific lens: unpacking neuropackaing 
  • Examples of brands that do great packaging 

If you’re someone who loves learning about branding or packaging in the CMG/FMCG space, this episode is for you.

17 Jan 202493. Transforming insights to action with Visa00:27:35

On this week’s episode of the podcast, Jess sits down with Michael Nevski, Director of Global Insights at Visa. Learn all about Michael’s background in marketing, client insights, and product management. We dig into the creation and impact of Visa’s Spending Momentum Index (SMI), a new way to learn and understand the health of consumer spending and their impact in driving economic trends. 


Tune in to learn: 

  • How SMI was created from start to finish, from a concept to launch 
  • How collaboration and education were key in overcoming barriers and gaining stakeholder support 
  • The impact of uncertainty, inflation, and global events on the insights industry


Find us wherever you listen to your podcasts. 

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04 May 20211. Steve @ The Schlesinger Group on How to Grow Your Business in a Pandemic00:15:16

In this episode, Steve Schlesinger, the CEO of the Schlesinger Group, joins one of our co-founders Ian Ash to discuss:

- How his business has grown while staying true to its mission despite challenges posed by the pandemic

- What his vision of the future of insights looks like

- What he thinks about the need for automation in the insights platform market

24 Jan 202364. What AI Has To Do with Empathy00:34:58

Qual research has, in years gone by, been viewed as sort of challenging to quantify. But today’s Dig In guest is chipping away at this type of historical stigma. Jared A. Feldman is the CEO & Founder of Canvs AI, an emotion and behavior insights platform. In this lively episode, Jared and our own qual expert Patricia King discuss how you can add empathy to qualitative research, turn unstructured data into quantifiable evidence, and how AI can help researchers power up their work. 

Tune in to learn: 

  • What Canvs AI does and how they enable brands to be truly empathetic 
  • Why open-ended questions have had a mixed reputation in the research world and how Canvs AI is changing that
  • The benefits of using a tool like Canvs AI in tracking studies
  • How consumers can tell if a brand is empathetic 
  • Why AI won’t actually steal our jobs

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15 Feb 202495. How to transform customer experience and lead your team to success00:28:21

In this episode, host Jess Gaedeke uncovers Betsey Chungs's unique journey from CFO to CMO and her insights gained from diverse experiences at top organizations like TD Bank, American Express, and BMO. Together, they explore the importance of vision in driving customer experience, the power of personalized solutions, and the key milestones in measuring success.

12 Mar 2025115. Dig (In)spiration: How emotional insights unlock smarter marketing00:02:39

In this week’s Dig (In)spiration, host Jess Gaedeke reflects on her conversation with Jorge Calvachi, Director of Insights at La-Z-Boy, on the power of emotional connection in brand building—how tapping into emotional and social dimensions of comfort helps craft more meaningful campaigns, how a deep understanding of the consumer drives agility and innovation, and why even heritage brands need to continuously evolve to stay relevant in a changing world. 

15 Feb 202366. Dig's Founders on The Next Generation of Researchers00:20:07

The Dig In episodes with Paul, Dom, Michael, and Ian are the ones everyone seems to like best. So we’ll be bringing them onto the podcast each month to chat about where our industry is going and how they’re building Dig to keep pace.

In this month’s episode, we’re talking about the next generation of researchers, how the industry has changed for the better, and the crucial skills you need to have to work in the insights world.


Tune in to learn:

• Why curiosity and the ability to multi-task is so critical for insights professionals

• The things they wish they’d known about working in research prior to starting a business

• What skills are necessary for someone who wants to work in the insights industry (hint: it’s not just reading data)

• The best way to leverage technology in your day-to-day

• Those people that made a difference in their career path


Tune in wherever you get your podcasts!

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21 Mar 202499. How Google Pay has emerged as a revolutionary innovation00:24:00

This week host Jess Gaedeke unravels to innovation, insights, and execution of Google Pay with Rushit Mashru, Senior Director - Product Marketing, AI Safety, Cybersecurity and Data Privacy at Google.

19 Oct 202123. Risa @ Tyson Foods on Why Researchers Should Be Strategists00:32:09

Risa Duesing is the VP of Consumer Insights, Analytics, and Sensory at Tyson Foods. Tune in to learn:

  • why getting an MBA helped her be a better research
  • the ways in which Risa fosters creative and strategic thinking in her team members
  • how she trains her team to be better storytellers
  • how to effectively choose a research methodology through risk assessment
  • the ways she's attempting to 'predict' the future for her customer, in a world that's entirely unpredictable
05 Feb 2025113. How insights leaders can turn research into real business action (straight from a pro)00:28:54

On this week’s episode, host Jess Gaedeke is joined by Elizabeth Oates, former VP of Consumer Insights at Ulta Beauty and author of More Than Just Interesting: How to Build an Insights Function for Impact. They discuss how insights teams can move beyond being “interesting” to truly driving business impact, the critical skills every insights professional needs to succeed, and why AI won’t replace researchers—but will make them even more essential.

Check out the book here: https://www.paramountbooks.com/more-just-interesting-elizabeth?manufacturer_id=101

23 Aug 202115. Tom Johnson @ Dynata on How to Collect High Quality First Party Data00:24:06
We've got another industry news episode this week. Our CEO Paul chats to Tom, EVP & Managing Director Americas @ Dynata. The two cover all things high quality research, how Dynata is working with their partners and clients to consistently deliver high quality insights, and what other research companies need to do to keep pace in an industry who’s addressable market seems ever-expanding.
26 Feb 2025114. Dig (In)spiration: Why failure is the ultimate teacher in innovation00:02:51

In this week’s Dig (In)spiration, host Jess Gaedeke reflects on her conversation with Paul de Larzac, President of Nestlé Ice Cream Canada, about the realities of product innovation—why failure is one of the best teachers, how the pressure to move fast can lead to critical missteps, and why taking smart, calculated risks is key to long-term success.

02 May 2024102. How Chobani redefined branding with augmented reality (AR)00:22:41

On this week’s episode, Jess chats with David Isaac, VP of creative production at Chobani. They dive into the innovation around the Chobani Flip Halloween season packs, how they used AR to stand out in the category, and how authenticity is essential for building trust both with consumers and employees.

23 Jun 20218. Will @ Focus Lab on How to Build a Consistent, Human Brand00:39:56

Dig's Marketing Director Meagan is joined by Focus Lab's Chief Growth Officer & Partner Will Straughn to talk all things building a brand that lasts.

They discuss why the best brands are consistent, which brands are doing brand marketing incredibly well, and why the hardest part of re-branding is managing change within the organization (and how to do it!).

25 May 20217. Mike @ Insight Platforms on Restech Trends & Acquisition Predictions00:25:32

In our first monthly industry news episode, Dig Insights' CEO Paul Gaudette is joined by Mike Stevens, Founder of What Next Strategy & Planning and Editor of Insight Platforms. They talk through major news in the research and technology landscape.

31 Jan 202494. How to refresh a brand (successfully) with Swanson Health00:29:52

On today’s episode, host Jess Gaedeke digs deep into the rebrand of Swanson Health with their Senior Vice President of Marketing, Erin Del Ponte. When does a brand know it’s time for a rebrand? What are the different components to tackle? And how do you know that a rebrand is successful? 

04 Aug 202113. Hilton @ Kognitiv on How to Manage Culture Through Crisis00:22:41

A truly relevant throwback from 2020. Hilton Barbour, Vice President of Marketing @ Kognitiv, chats to Ian about how to keep employees happy and motivated during a time of crisis. They touch on what transparency means in this context, which brands business leaders should draw inspiration from, the real reason that tone deaf communications arise, and more.

29 Mar 202237. Ed @ Olipop on Omnichannel Distribution & A New Way of Measuring Success00:28:19

We’ve brought Ed, Category & Business Insights Manager @ Olipop, back on the pod this week. Last time we covered hot topics for a growing CPG business like flavor innovation, gathering insights, and building teams. This time, we go team into omnichannel distribution and why it makes up the backbone of their business strategy. Tune in to learn:

  • What ‘omnichannel’ means at Olipop and why it’s a core tenet of their strategy as a business
  • The benefits of committing to an omnichannel distribution approach
  • Why retail data is a bit of a “mastered science” and what types of data absolutely aren’t mastered just yet
  • What Ed and his team has discovered about how retail sales impact DTC sales, and vice versa?
  • How Olipop structures their business insights function to drive alignment and lots of learning
  • The new flavor Olipop is about to launch :)

Show Ed some love and give this episode a listen! And if you’re in the states, feel free to use his promo code ‘EDTWENTY’ to get 20% off an order at drinkolipop.com.
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14 Oct 202122. Founder's Spotlight: John @ Civil Pours 00:20:45

John, Co-Founder of Civil Pours, is back again to update us on his entrepreneurial journey. 
Tune in to learn:
-  how he's leveraging Upsiide to build a strong business case for distributors
- how they're leveraging the Civil Liberties brand in their new venture
- the way he and his partner are differentiating amongst a crowded market
- what next steps look like for the brand

15 Feb 202234. Ruth at Simply Roasted on the ‘Better for You’ Category, Leading with Taste, and Crisps00:38:27

This week, Meagan got chatting to Ruth Fittock, the Marketing Director at Simply Roasted Crisps. Ruth joined Simply Roasted after a decade in crisps/chips marketing at the likes of Pop Chips...so she’s got a whole host of knowledge to share about how to do marketing well within the ‘better for you’ category. Tune in to this episode to learn:

  • How Simply Roasted hopes to capture market share in the ‘better for you’ category
  • How to build a messaging hierarchy for on-pack claims in a category like crisps/chips
  • How marketing in this category has changed over the last 10 years
  • Some valuable marketing lessons Ruth carried over from her time at Pop Chips to her role at Simply Roasted
  • What’s happening in this category right now that means it’s an interesting place to be as a marketer

Simply Roasted is currently available in the UK. If you’d like to grab yourself a bag (or several) use the code Ruth’s team have set up for us - DIG30 - at checkout https://simplyroastedcrisps.co.uk/

08 Sep 202117. Founder's Spotlight: Joe @ Data Gives Back 00:22:24
Joe chats to our Marketing Director, Meagan, about how he's leveraged his 2-decades of experience in CPG research to build his own coaching business. You'll learn how he's approaching coaching in a unique way, the social enterprise that sits at the backbone of his company, and the trends impacting CPG.
04 Jan 202362. How Conversational AI will Affect Market Research00:32:00

"AI is an assistant. It's the human creativity that makes AI valuable."

Kathy Cheng, founder and CEO of Nexxt Intelligence, started her career as an interpreter for qualitative research before becoming a moderator herself. She has spent most of her time in the qualitative research side of things and is now using AI to help bring some qual elements into qualitative research with conversational AI.

Kathy explains why deep qual requires stimulation - more than just the conversation - and why AI can't replace it. She also highlights that light qual is more about listening and showcases how technology is already advancing the speed and capability of light qual. And Kathy hypotheses that a hybrid between qual and quant might be more of a new methodology that sits between qual and quant, rather than just two options you can pick and choose from.

Tune in to learn:
• What is conversational AI, and what it means in the context of market research
• Why you probably can't get qualitative depth at quantitative scale
• Advice on how to ask the right questions
• The differences between light qual and deep qual
• Why human-centricity is more important than ever

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22 Sep 202119. Walid @ Coca-Cola on Prioritizing Human Understanding for 202200:41:22

In today's episode you'll learn:

  • How Walid is planning for success in 2022
  • The importance of integrating observational data into research strategy
  • Why Coca-Cola rebranded their research function to 'human insights'
  • why Walid believes we're seeing a resurrection of retail, and what other industries can learn from it
  • His predictions for the future of in-store shopping
25 May 202241. Marcie Connan @ Dig Insights on How Inflation Impacts Your Consumers00:13:47

With inflation hitting a 30-40 year high, consumers, brands, and everyone in between wonder how it impacts our daily lives. Marcie Connan, Executive Vice President at Dig Insights, fueled by an insatiable curiosity, led a study to find out the ins and outs of how inflation is actually impacting consumers. 


Ian sat down with Marcie to go over some of the top highlights we discovered as a result of this inflation study. Tune in to learn:

  • A high-level overview of the study
  • Consumers’ emotional and behavioral responses to inflation
  • The three primary segments we discovered
  • Some of the most impacted and resilient product categories
  • The silver lining some consumers have taken from this inflationary period

A big thanks to Marcie and her team for putting this study together. If you want to learn more about the study or dive into how inflation has affected more than 40 different product categories, you can find the full report at https://diginsights.com/the-great-inflation-report/.

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Have ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.


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25 Oct 202385. How Clorox mastered synthesizing real-life and product innovation00:25:12

Join Jess Gaedeke, Chief Revenue Officer (CRO) at Dig Insights, as she takes over her new role as host of Dig. In this episode, Jess engages in a captivating conversation with Oksana Sobol, the Sr. Director, Insights Lead at The Clorox Company. Together, they dive into the fascinating world of innovation behind Clorox's new Free & Clear line, sharing real-world experiences and exposure that can inspire your professional life.

30 Sep 202120. Mike @ InsightPlatforms on Industry News & Acquisitions00:21:34

Mike Stevens joins our CEO Paul to chat about the trends their seeing across the research, analytics, and data industries (or is it 'industry'?). They'll discuss key acquisitions and what they signal, how buyers are becoming suppliers (and why that might be), and the importance of behavioural research right now.

Ipsos acquires InfoTools and elects a new CEO (congrats Ben Page!). Pepsi launches PepViz, a brand new revenue stream for the consumer brand. Behavioural research is fast-expanding in definition and practice. Lots is going on, and Mike and Paul give their candid opinions on this and more.


14 Dec 202261. The Fundamentals of Brand Strategy00:44:35

Today’s episode is a masterclass on building your brand strategy. Susan Gillmeister, SVP of Planning at Havas, has spent her entire life, in some shape or form, in advertising. Driven by storytelling, Susan realized advertising is all about telling your brand’s story. If it’s a good story, you’ll connect to it on a human level - not just as a company trying to sell you something. 

Regardless of what you’re selling, you need to resonate with your consumer. Susan elaborates on why if you’re for everyone, you’re really for no one. Plus, she explains a Venn diagram that will help form the basis of your brand strategy. 

Tune in to learn: 

  • The fundamentals of building a brand strategy 
  • Why you need to keep up to date with popular culture 
  • Why you can’t do strategy without research 
  • Why you need to be a two-year-old and keep asking why 


Sue also shares a great example of how a brand properly connects to its consumers on that fundamental human level with The Tough Turban.

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Have ideas for our next episodes? Connect with Meagan, our Senior Marketing Director, on LinkedIn.


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12 Jan 202231. Hilton Barbour on Empathy in Remote Working, Aligning Strategy & Corporate Culture, and The Great Resignation00:32:37

Hilton Barbour, seasoned marketer and perhaps the most eloquent guy we’ve ever spoken to, is back for our first episode of Dig In in 2022. This 30-minute episode is a transparent and honest look at what positive corporate culture should mean for today’s workforce. Tune in to hear Hilton and Ian discuss:

- How to show genuine empathy to employees in our new working reality
- How to turn what used to be implicit to your organization (because we were all together) into explicit decisions and actions
- Why it’s important to recognize that workplace culture means something different for introverts versus extroverts
- Why a lot of positive company culture comes down to trust, and how you can build that trust remotely
- The importance of aligning business strategy to your company culture
- How the rhetoric that leadership uses around remote working breaks employee trust
- The silver lining of Covid’s impact on businesses
- The importance of purpose and vision when it comes to building positive company cultures

19 Mar 2025116. How Hershey’s Kisses became a masterclass in brand reinvention00:32:55

On this week’s episode, host Jess Gaedeke is joined by Ron Burrage, design industry veteran and strategist at goDutch to explore the lessons learn from the Hershey’s Kisses brand refresh, how cross-functional collaboration fuels innovation, and how design is a strategic tool that connects brands with consumers in meaningful ways. 

27 Sep 202254. How You Can Use Artificial Intelligence in Market Research00:34:46

This week we’re digging into Artificial Intelligence (AI). And what better person to talk to about this topic than Joel Anderson, our EVP and a true AI expert?

As a leader of our Advanced Analytics department, Joel has helped push automation to the next level at Dig. Together with his innovation team, Joel leverages AI to develop tools that can aid insights pros in everyday research needs. Besides that, Joel is also doing a Masters degree in Applied AI - we told you, he’s an expert.

Tune in to this episode to learn:
• How Joel defines AI and why he loves it
• How AI can be used in market research and beyond
• Idea generation, natural language processing and other cool things Joel and his team built at Dig
• What Joel thinks about the future of AI and ethical questions it will raise

Thanks to Joel for sitting down with us. 

Plus, don’t forget to subscribe and turn on notifications wherever you get your podcasts.

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Subscribe to our podcast on your favourite platforms:

Have ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.


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