Dental All-Stars Podcast (All-Star Dental Academy)
Explorez tous les épisodes de Dental All-Stars Podcast
| Date | Titre | Durée | |
|---|---|---|---|
| 20 Mar 2023 | Boost Your Phone Skills with "Share the Sizzle" | 00:26:04 | |
Heather Nottingham, VP of Training and Phone Skills Instructor at All-Star Dental Academy joins the show to discuss sizzling-up phone skills. Heather has over 24 years' worth of customer service, training, and phone skills experience and designed the All-Star Dental Academy Phone Success course and the GREAT Call® Process. Heather created the GREAT Call® Process by working in a dental practice for so long and having her own system and process. She noticed that the approaches to phone skills were either theoretical or script-based, so she wanted to create something more recipe-like and easier for team members to remember. HIGHLIGHTS
RESOURCES | |||
| 23 Mar 2023 | Take the Fear Out of Dental HR and Gain Confidence in Your Team | 00:21:43 | |
Dental HR (human resources) can be overwhelming. There are federal and state laws that are changing all the time. Great employees are harder and harder to find and keeping awesome team members can be a challenge. Alan Twigg at Bent Ericksen & Associates joins Dental All-Star’s host, Alex Nottingham to clear the confusion. In this podcast, you will learn what you “have to do” and what “you should do” to gain more confidence with your dental team. HIGHLIGHTS
RESOURCES | |||
| 27 Mar 2023 | Discover the Patient's WHY in Dental Treatment Acceptance | 00:25:21 | |
Patients avoid or step aside, cancel just flat out don't schedule because they're not really connected to the plan from an emotional state. People buy with emotion justified with logic. Not understanding this leads to diminished dental treatment acceptance. Eric Vickery, President of Coaching, builds on his prior podcast where he discussed the 95-5 rule to case acceptance. In this podcast, you will learn how to connect emotionally with your patient. You will discover their why, and thereby become the logical choice. HIGHLIGHTS
RESOURCES | |||
| 31 Mar 2023 | Don’t be a Disney Dental Practice | 00:14:30 | |
Disney is known as the star example in customer service. But is it? Granted, they do a ton of things well, but even the great Disney fails in many aspects of the customer experience. In this podcast, Alex Nottingham, JD MBA, CEO of All-Star Dental Academy will examine the good, the bad, and the ugly with Disney. How does the Ritz Carlton compare, and what about corporate dentistry? You will learn how to take the best from these companies and do even better! Unlike Disney and corporate dentistry, you can think outside the box. You are not beholden to shareholders. You can achieve dental practice excellence. HIGHLIGHTS
RESOURCES | |||
| 29 Mar 2023 | Social Media Engagement Tips For Dentists | 00:17:01 | |
Shyanne McCracken, an All-Star Mastery Coach and treatment coordinator, reveals the truth about social media for dentists on Dental All-Stars Podcast with Alex Nottingham. Shyanne believes that dentists hesitate to use social media due to the rules and regulations, as well as the time commitment to grow their followers and likes. She suggests that dentists can make use of the time by taking five minutes a day to post and engage with their content or delegate it to a trusted employee. Lastly, she advises dentists to use content that does not break rules or patient confidentiality. HIGHLIGHTS
RESOURCES | |||
| 30 Mar 2023 | The Dental Office Manager is Obsolete | 00:19:53 | |
Mastery Coach Shelly Van Epps asks the question: Is the dental office manager obsolete? Shelly is a former office manager and treatment coordinator with over 20 years of experience and is currently a VP of Business Development and mastery coach with All-Star Dental Academy. They discuss the biggest struggles that dentists face when running a successful practice, which Shelly believes to be the inability to connect with their team. Alex mentions that dentists often want to focus solely on clinical work and don’t want to deal with their team. Shelly cites the American Dental Association statistic that the majority of issues dentists face are staff related. In conclusion, they agree that the dentist/team relationship is vital for a successful practice. HIGHLIGHTS
RESOURCES | |||
| 03 Apr 2023 | Digital Smile Makeovers to Turbocharge Treatment Acceptance | 00:21:40 | |
Joanne Villani of PreVue Software discusses the importance of adding emotion to digital smile makeovers to increase case acceptance in dental practices. Joanne is a co-founder and product specialist at PreVue Dental Software and has been involved in the dental field for over 35 years. She believes that everyone should have a smile that they feel confident about and her passion is helping dental practices increase treatment acceptance of cosmetic and full-mouth reconstructive dental treatment. [0:00:02] Conversation with Joanne Villani on Increasing Treatment Acceptance with Digital Smile Makeovers [0:07:38] Driving Case Acceptance Through Dental Treatment Simulations [0:09:18] Utilizing Visualization to Increase Case Acceptance in Dentistry [0:11:01] Navigating Dental Simulation Programs for Treatment Acceptance [0:12:47] Benefits of Fast and Easy Simulation Software for Dental Practices [0:16:44] Conversation on Building a Treatment Plan and Financing for Patients [0:18:19] Understanding Patient Objections to Treatment Plans RESOURCES
| |||
| 06 Apr 2023 | Improving Dental Team Training With Practice Buy-In | 00:22:12 | |
Expert dental coaches Eric Vickery and Larissa Pretoni talk with Alex Nottingham about how to reinforce training. Larissa has been working in the dental field for 22 years and started out as a dental assistant and supervisor. She has experience in pediatrics and insurance, and is a jack of all trades in the field. Eric and Larissa are discussing how to best use their combined expertise to reinforce training for dental staff. | |||
| 11 Apr 2023 | Success with Dental Membership Plans | 00:24:05 | |
HIGHLIGHTS [0:02:25] The Background of How Membership Plans Got Started [0:04:07] Key Components of a Dental Membership Plan [0:07:00] Reducing Overhead Costs and Implementing Membership Programs in Dental Practices [0:08:57] The Impact of Insurance on Fee-for-Service Dentistry [0:13:17] Setting Membership Fees and Benefits for Dental Care Plans [0:15:51] Benefits of Membership Plans for Dentists [0:18:09] Exploring the Benefits of a Dental Membership Plan [0:19:4]7 Heading: Automating Membership Plans for Dental Practices - A Conversation with DenVantage [0:21:26] DenVantage and the All-Star Practice Growth Summit. | |||
| 13 Apr 2023 | Phone Skills Secret Sauce - All-Star Academy | 00:21:10 | |
Heather Nottingham, co-founder and VP of training at All-Star Dental Academy, joins Alex Nottingham JD MBA for the podcast. Alex discussed the confusion between All-Star Academy, the cooking show, and All-Star Dental Academy, and decided to have some fun with the podcast. Alex and Heather discussed how to build a "recipe for success in a dental practice," with Heather talking about her love of cooking, and the variety of "recipes" and systems that All-Star Dental Academy uses in their training. RESOURCES | |||
| 04 May 2023 | Dental Force Awakens Part 1 | 00:14:16 | |
In this episode of Dental All Stars, host Alex Nottingham introduces the concept of The Dental Force Awakens. This is a two-part presentation that looks at the dark forces affecting dental practices, and how to overcome them. The concept is based on the Star Wars movie series, which explores the forces of good versus evil and the hero's journey. Part one looks at the dark forces, while part two focuses on becoming a dental Jedi master and the five steps to accomplish this. Nottingham encourages viewers to engage with the podcast and hopes they will find it interesting and inspiring. [00:00] "The Dental Force Awakens: Overcoming Dark Forces and Becoming a Dental Jedi Master"
| |||
| 05 May 2023 | Dental Jedi Master Part 2 | 00:18:28 | |
This podcast discusses how to become a dental Jedi Master in your practice. It begins with a discussion by Alex Nottingham JD MBA on the forces that are facing dentists in their practice, which was the topic of the prior podcast. Alex then outlines the five steps to success in order to become a dental Jedi Master. Alex stresses that everyone in the practice, including the admin team, hygienists, assistants, and doctors, must contribute in order to reach success. He then goes into detail about the steps.
| |||
| 18 Apr 2023 | The Patient Experience and Technology | 00:22:21 | |
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed out that patients want control and power in their hands when it comes to scheduling appointments, and that the most frequent time for people to use their computers and mobiles is between 9 p.m. and 11 p.m. White encouraged healthcare providers to consider providing online scheduling services to meet the needs of patients.
HIGHLIGHTS [00:10] Conversation between Alex Nottingham JD MBA and Ryan White on Patient Experience and Technology [02:04] Patient Engagement, Expectations, and Affordability Concerns in the Dental Industry [03:26] Patient Expectations and Value in the Dental Industry During the Pandemic [04:59] Patient Experience and Online Scheduling [05:50] Utilizing Technology to Improve Patient Interactions [07:00] Technological Insights for Optimizing Patient Experience in the Medical Industry [09:34] Improving the Patient Experience Through Technology [13:23] Technology and Human Interaction in the Workplace [14:34] The Impact of Technology on Enhancing the Patient Experience [15:39] Improving the Patient Experience | |||
| 20 Apr 2023 | The Psychology of Dental Insurance Freedom | 00:24:09 | |
Eric Vickery and Alex Nottingham JD MBA discussed the psychology of dental practices taking insurance. Alex discussed how his father, a Pankey-trained dentist, felt he had to start taking insurance towards the middle of his career due to pressure, and how that made him unhappy. Eric explained how eliminating insurance can provide freedom and noted they have helped over 100 offices to change their relationship with insurance companies. They both noted it is easier to be out of network when more dentists are in that position and it's easier for everyone else to be in that position. Lastly, they discussed the fear around taking insurance and how it can be a successful marketing tool. [0:10] Conversation on Insurance Freedom with Eric Vickery, President of Coaching at All Star Dental Academy [02:00] Eric Vickery and Alex Nottingham JD MBA Discuss the Benefits of Removing Insurance from Dental Practices [03:25] The Impact of Insurance on Dentistry and Personal Life [05:33] Growing a Practice Through Referrals and Value-Added Services [06:47] The Psychology of Insurance Freedom [08:34] Overcoming Fear and Approval Addiction in Insurance-Based Practices [10:23] Insurance Coverage and Effective Communication [11:44] In-Network vs Out-of-Network Insurance Coverage for Medical Practices [13:50] Exploring the Benefits of Membership Plans for Dentists [15:55] Insurance Plans and Dental Practices [17:02] Achieving Insurance Freedom in Dentistry
| |||
| 09 May 2023 | The Last Lecture | 00:05:16 | |
Alex Nottingham JD MBA shares the story of Randy Pausch, a beloved professor at Carnegie Mellon University who was diagnosed with pancreatic cancer and given only a few months to live. Despite the enormous difficulty of his situation, he faced his prognosis with courage and optimism. This story was shared with millions under the name 'The Last Lecture' and encourages people to take the time to appreciate the gifts they have. This story can help us to reinforce the path we are on or make adjustments to realign ourselves with our purpose.
RESOURCES | |||
| 25 Apr 2023 | Flip Your Payment Processing Cost into a Revenue Generator | 00:18:54 | |
The expense of credit cards can get frustrating and costly. What if there was a way to save and possibly make money off credit cards? In this podcast, David Serwitz at Commission Buddies shows us how. David’s fun loving and open personality shine in this interview.
· Why did you get into payments? · What do you do differently? · What are some nuances for dentists specifically? · How much money can dentists make doing this? · What does it take to get started? · So how can you do this, what is the "catch"? · Start the process at https://apply.commissionbuddies.com/ or email us at nfarelas@commbuds.com, or intro your office manager to Natalie so she can take it from there for you! | |||
| 27 Apr 2023 | 5 Steps to All-Star Dental Hiring | 00:26:03 | |
Robyn Reis and Alex Nottingham discussed the importance of having a clear vision when it comes to hiring team members and creating job descriptions. They highlighted the importance of understanding the characteristics and key skills of the person who sits in the role, as well as their responsibilities and education requirements. They also discussed the importance of using the job description as a recipe for success, not only for existing team members, but for future behavior and performance evaluations. Finally, they suggested thinking about what you are looking to attract before getting started on the process. They wrapped up with a discussion of All-Star's Hiring Service. HIGHLIGHTS [02:20] The Five Steps of Dental Hiring [04:04] Attracting the Right Team Members for Your Practice [05:26] Creating Job Descriptions and Postings for Dental Practices [08:38] Recruiting and Interviewing for Dental Assistants: Expectations, Skills, and Process [11:36] Five Steps to Successful Hiring and Onboarding in a Dental Practice [12:57] Integrating New Hires into a Practice [15:43] Interviewing and Onboarding Practices in the Dental Industry [17:18] All Star Hiring Service | |||
| 02 May 2023 | Winning the War on Dental Insurance | 00:18:46 | |
Dr. Todd Snyder and Alex Nottingham JD MBA discuss the challenges of working with dental insurance companies. Dr. Snyder described his experience of having his hands tied due to the limited reimbursements the insurance companies offered for his services. He decided to open a practice that did not take insurance, allowing him to provide a higher quality of service without being restricted by reimbursement rates. Alex then shared his experience from his father's dental office and how he eventually capitulated to taking insurance in order to make ends meet. They both agreed that there are dentists out there who have chosen to forgo insurance and make a living without compromising the quality of their work. [01:19] Winning the War on Dental Insurance [01:45] Insurance Reimbursement and Cosmetic Dentistry [03:53] Dentistry Insurance Plans [06:17] Choosing Patients and Marketing Strategies [07:32] Out-of-Network Insurance Benefits [09:21] Breaking Free from the Status Quo [10:31] Overcoming Fear and Taking Action [11:53] Exposure Therapy and Dropping Insurance for Dentists [14:03] Investing, Insurance, and Patient Education | |||
| 10 May 2023 | Is a Dental Consultant Worth It? | 00:17:41 | |
Larry Guzzardo joined Alex Nottingham for this podcast, where they discuss the question Is a dental consultant worth it. Larry explained how dental consulting involves working with someone who is qualified and experienced in the area they are consulting in. The consultant will think strategically and help the dentist decide what kind of practice they want to have. The consultant can also help with marketing strategies, technology guidance, staff training and other administrative tasks. Finally, the consultant can provide long-term advice and help the dentist make decisions that will benefit their practice in the long-term. [01:57] Setting Up a Successful Practice [03:30] Achieving Profitability and Lifestyle Goals [09:23] Increasing Productivity and Profitability [11:10] The Benefits of Working with an Independent Consultant [12:30] The Benefits of Customized Consulting Services [14:12] The Benefits of Consulting | |||
| 11 May 2023 | AACD’s State of the Dental Industry | 00:20:27 | |
Mike DiFrisco, the American Academy of Cosmetic Dentistry's Chief Marketing Officer, talks about the AACD's recent survey of the industry and the results. The AACD have been conducting surveys on the industry for 20 years, and their last survey was conducted in late 2022. The survey was sent out to both AACD members and nonmember dentists to get a better understanding of what has changed in the industry and what has stayed the same. Mike is excited to see the results of the survey, as it will provide valuable insight into the cosmetic dentistry industry HIGHLIGHTS [00:12] The State of the Cosmetic Dental Industry [02:41] Analysis of AACD Member Survey Results for 2022 [04:41] Survey Results of AACD Members [09:12] Increasing CAD/CAM System Usage in Dental Practices [10:46] The Future of Cosmetic Dentistry [13:29] Discussion on Disruptors to the Cosmetic Dentistry Economy [15:58] Appropriate Spend for Marketing of Practice Revenue | |||
| 17 May 2023 | Dental Recruitment vs Dental Hiring | 00:28:14 | |
Robyn Reis is the Director of Hiring at All-Star Dental Academy and a Certified HR Consultant with Bent Erickson and Associates. The topic of discussion is recruitment versus hiring in the dental field. According to Reis, recruitment is a more strategic process that involves looking ahead and planning for future positions. Dental hiring, on the other hand, is reactive and involves quickly filling gaps that have been left by leaving staff.
| |||
| 24 May 2023 | Dental Case Presentation Formula | 00:28:07 | |
In this episode of Dental All-Stars, host Alex Nottingham welcomes guest Eric Vickery to discuss the case presentation formula. They emphasize the importance of understanding the reasons behind patients' decisions and the need to avoid pressure sales tactics. The formula includes three steps: highlighting why the dental issue is important to the patient, expressing concern about the condition observed, and discussing the consequences of not addressing the problem. By testing the patient's buy-in and addressing their concerns, dental professionals can create a sense of urgency and value before discussing treatment options. The goal is to ensure that patients believe they have a problem and are interested in a solution. The episode emphasizes the importance of integrity and ethical sales practices in dentistry. | |||
| 30 May 2023 | The Age of AI and How to Protect Yourself | 00:24:32 | |
Dr. Lorne Lavine, the Digital Dentist and cyber security expert is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars. They delve into the topic of artificial intelligence (AI) and its implications in dentistry. Dr. Lavine explains that while AI has been present in dentistry for some time, it is now being used in non-clinical areas as well. They discuss the benefits of AI, such as improved diagnosis, decision-making, and treatment planning. However, they also highlight the potential issues with AI, including the possibility of misdiagnosis and concerns about data security and access to AI technology. Overall, the conversation sheds light on the advancements and challenges associated with AI in dentistry. | |||
| 01 Jun 2023 | Dental Mystery Calls Dilemma | 00:24:44 | |
Heather Nottingham, co-founder and VP of training at All-Star Dental Academy, is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the topic of mystery calls in dentistry. Heather explains that mystery calls are an old school tactic where companies record phone conversations to catch employees doing things wrong. While the intention may have been to improve training, it often ends up embarrassing and demoralizing the team members. Mystery calls can be easily spotted and team members may become resistant, arguing that the calls are not representative of real patient interactions. This podcast explores the difference between sales training and service training, advocating for a patient-centered approach that focuses on building rapport and trust. Instead of mystery calls, the hosts suggest alternatives such as recording real calls with proper consent or using tracking numbers to assess marketing performance and quality assurance. RESOURCES: | |||
| 06 Jun 2023 | The Cost of Taking Dental Insurance | 00:22:12 | |
Larry Guzzardo, head instructor and lead consultant at All-Star Dental Academy, is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the costs of taking dental insurance. Larry shares a brief history of dental insurance, highlighting how the benefit maximums have not kept pace with inflation. He suggests that the intentions behind dental insurance were initially good, but money eventually became a driving factor for insurance companies. The impact of dental insurance on dentistry has been significant, with increased paperwork and complexity for both dentists and patients. Larry explains the financial costs for dentists participating in insurance, as the reimbursements often don't cover their operating costs, leading to write-offs and a decline in profitability. He emphasizes that dentists can thrive without dental insurance by charging their full fees and not giving away a significant portion of their earnings. The episode concludes by highlighting the benefits of working with a coach, like Larry or Eric Vickery, to navigate the process of getting off dental insurance successfully. To learn more, listeners are encouraged to watch the Insurance Freedom webinar at allstardentalacademy.com/freedom. RESOURCES: | |||
| 08 Jun 2023 | Have Your Business Serve Your Life | 00:20:05 | |
Dr. Todd Snyder is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the importance of having your business serve your life. They explore the concept that your business should be a means to enjoy life and create the world you want to live in. They emphasize the power of taking ownership, changing your perception, and embracing challenges as opportunities for growth. The hosts encourage dentists to be visionary entrepreneurs and surround themselves with coaches and like-minded individuals who can help them elevate their game. By aligning their mindset and goals, dentists can build successful businesses that bring fulfillment and allow them to live life on their own terms. | |||
| 13 Jun 2023 | My Hero’s Journey | 00:21:24 | |
Piero Fauci, an author and educator who teaches mindfulness meditation and mindful living is interviewed by host Alex Nottingham, JD, MBA in this episode of Dental All-Stars. They delve into the concept of the hero's journey, inspired by Joseph Campbell's work. Piero explains that the hero's journey is a template found in various cultures and stories, where the hero hears a call to adventure, initially refuses it, but eventually embarks on the adventure. Through challenges, mentors, and self-discovery, the hero undergoes transformation and returns with wisdom and gifts to share. Piero highlights the importance of mindfulness in navigating one's own hero's journey and suggests reflective questions such as "Who am I?" and "What gifts do I bring to share with others?" to enhance personal growth and fulfillment. | |||
| 15 Jun 2023 | Coaching Playbook: Excuses | 00:21:11 | |
Eric Vickery, President of Coaching, is interviewed by host Alex Nottingham, JD, MBA on Dental All-Stars to discuss the excuses some dentists make for not investing in training and improving their dental practices. They emphasize the importance of investing in the team at their current level and training them to the highest potential. They highlight the need for continuous growth and dispelling the notion of maintaining status quo, explaining that without growth, practices are actually losing money. This episode concludes by urging dentists to recognize their limitations, seek coaching and support, and overcome perfectionism and fear to drive progress in their practices. | |||
| 20 Jun 2023 | Top 3 Reasons Dental Marketing Fails | 00:27:30 | |
Patrick Chavoustie, marketing expert and owner of Omni Premier Marketing firm, is interviewed by Alex Nottingham, JD, MBA, in this episode of Dental All-Stars, to discuss the top three reasons why dental marketing fails. Patrick shares insights from his experience in helping dental practices grow. They discuss the importance of marketing and advertising as separate entities, with marketing encompassing everything that potential patients see in a practice. Patrick emphasizes that the number one reason advertising fails is because practices are often ill-prepared to handle inquiries and convert them into appointments. He stresses the significance of following up with potential patients. The second reason highlighted is the failure to answer phone calls promptly, as this can result in missed opportunities and patients seeking alternatives. Alex emphasizes the importance of investing in well-trained personnel to handle phone calls and create an exceptional patient experience. RESOURCES: | |||
| 22 Jun 2023 | 10 Elements of a Dental Job Description | 00:22:14 | |
Robyn Reis, the Director of Hiring at All-Star Dental Academy, is interviewed by Alex Nottingham, JD, MBA about the 10 elements of a dental job description, in this episode of Dental All-Stars. Robyn emphasizes the importance of having a clear and current job description that outlines the expectations and responsibilities of each role in the dental practice. She discusses the key elements of a job description, including the title, employee status, reporting structure, essential duties, qualifications, knowledge, skills and abilities, licenses and certifications, physical and environmental requirements, and the inclusion of a phrase allowing for additional duties to be assigned. Robyn highlights common mistakes in job descriptions and provides practical steps for improving them, such as involving the team in creating essential job duty lists and seeking their input for potential new positions. RESOURCES | |||
| 27 Jun 2023 | Dental Backup Tips | 00:25:46 | |
Dr. Lorne Lavine, the Digital Dentist and cyber security expert is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the importance of backups in dental offices. Dr. Levine shares a true story of an office that experienced a flood, resulting in the loss of all their computer systems and patient records. Surprisingly, their backups were stored locally and not online or offsite. The conversation highlights the risks of inadequate backup systems, including ransomware attacks and data loss. Dr. Levine emphasizes the need for proper backup strategies, following HIPAA regulations, and conducting regular tests to ensure data restoration is possible. The episode concludes with a recommendation for dental offices to work with IT experts or managed service providers to handle backups effectively, combining local and online systems for enhanced protection. | |||
| 29 Jun 2023 | DISC Training – Personality Types | 00:22:18 | |
Eric Vickery, President of Coaching, is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the DISC profile and its significance in effective communication with dental patients. DISC is a simple yet powerful tool that helps customize communication based on individual personality types. By understanding how people prefer to receive information, dental professionals can enhance their communication skills and improve patient experience. The episode delves into the four behavioral styles represented by the DISC profile: D (dominant), I (influencing), S (steadiness), and C (conscientiousness). Each style has distinct preferences and fears, and tailoring communication accordingly can lead to better patient rapport and increased case acceptance. The episode emphasizes the importance of self-awareness, understanding others, and adapting communication styles to create a comfortable and effective dental environment. Resources: | |||
| 06 Jul 2023 | Leadership Training | 00:19:25 | |
Eric Vickery and Alex Nottingham share that leadership training for dentists is crucial. Dentists often neglect leadership as they focus on clinical work. Learn how to lead your team effectively through self-awareness, strengths, and emotional intelligence. | |||
| 11 Jul 2023 | The 6 Human Needs | 00:06:18 | |
Tony Robbins created a framework called the 6 Human Needs. Discover these 6 human needs and how to put them into action! | |||
| 12 Jul 2023 | Engaging Patients on the Telephone | 00:27:32 | |
Engage patients on the telephone with the GREAT Call® Process. Learn techniques for effective communication and building rapport. Be an All Star! Resources: | |||
| 19 Jul 2023 | 3 Steps to a Rich Life & Wealth 💵 | 00:05:42 | |
Learn the 3 steps to a rich life from the principles of Ramit Sethi. His money philosophy: automate finances, earn more, and diversify investments. Build wealth and security for a rich life. | |||
| 20 Jul 2023 | Creating a Dental Job Post | 00:16:02 | |
Discover four principles for crafting dental job postings, with Robyn Reis. Be concise, professional, highlight benefits, and define success. Resources: | |||
| 25 Jul 2023 | Increase Your Happiness Set Point 😀 | 00:04:49 | |
Explore the concept of your happiness set point. It's influenced by genetics and circumstances, but you have the power to shape it. Cultivate joy from within through gratitude, kindness, and self-reflection. Rewire your brain and embark on a journey of self-discovery. Choose happiness! | |||
| 04 Aug 2023 | 4 Steps of Time Management ⌛ | 00:05:14 | |
Discover the 4D's of time management for personal and professional success: Delete, Delegate, Defer, and Do. Learn how to prioritize effectively and accomplish more with less stress. Master your time and achieve your goals. | |||
| 27 Jul 2023 | Teeing Up a Hygiene Temp for Success | 00:25:17 | |
Rachel Wall, CEO of Inspired Hygiene, shares tips for guest hygienists' success, elevating patient care and team experience. Resources: | |||
| 30 Jul 2023 | What's Your Why? | 00:02:58 | |
Eric Vickery, All-Star's President of Coaching, gives us something to consider: What's your Why? What is your purpose? Let's look to be inspired not just motivated. | |||
| 11 Aug 2023 | Doer vs Dabbler 🤜 | 00:04:23 | |
Discover the power of the doer mindset versus dabbling in pursuits. Embrace perseverance, resilience, and commitment to achieve long-term success. | |||
| 02 Aug 2023 | Computer System Patch Management | 00:20:39 | |
Dr. Lorne Levine, The Digital Dentist, on Patch Management - Cybersecurity, data safety, and HIPAA compliance in dentistry. | |||
| 18 Aug 2023 | How To Be an Entrepreneur 🧑💼 | 00:06:14 | |
"The E-Myth Revisited" by Michael E. Gerber teaches how to be an entrepreneur leading to success, improved mindset, systems, and customer experience. | |||
| 25 Aug 2023 | 6 Steps to Boost Physical Energy 💪 | 00:06:10 | |
Optimize physical energy for peak performance & well-being. Prioritize rest, nutrition, exercise, stress management, environment, & micro-breaks. "The Power of Full Engagement" by Loehr & Schwartz. | |||
| 01 Sep 2023 | The Power of Habit Stacking 🧱 | 00:05:55 | |
Habit stacking, introduced by James Clear, combines existing routines with new habits for effortless integration. It boosts efficiency, consistency, and personal growth. | |||
| 08 Sep 2023 | The Optimist Creed 🤞 | 00:07:07 | |
A timeless reminder of the power of positive thinking, resilience, determination, and faith in oneself. #Optimism | |||
| 15 Sep 2023 | The Compound Effect 💥 | 00:06:22 | |
Small, consistent actions, compounded over time, lead to remarkable and life-altering results in personal development. | |||
| 22 Sep 2023 | Elevate Your Emotional Energy ⚡ | 00:05:53 | |
Managing emotional energy is vital for peak performance and fulfillment. "The Power of Full Engagement" highlights emotional capacity's significance. | |||
| 29 Sep 2023 | Eat That Frog | End Procrastination 🐸 | 00:06:52 | |
"Eat That Frog!" by Brian Tracy: Conquer procrastination, boost productivity. Tackle the toughest tasks first for a more satisfying day. #TimeManagement | |||
| 07 Aug 2023 | Champion Mindset | 00:04:00 | |
Eric Vickery, President of Coaching at All-Star Dental Academy discusses: What is your most powerful tool? Your Mindset! Resources: | |||
| 09 Aug 2023 | Human Microbiome – What Every Dental Pro Needs to Know | 00:30:29 | |
Dr. Uche Odiatu is interviewed on Dental All-Stars, to explore dentistry's role in gut health, microbiome's evolution, and inflammation control. | |||
| 16 Aug 2023 | Origin Story ~ Dental Practice Heros | 00:31:04 | |
Dr. Paul Etchison and Alex Nottingham discuss origin stories in dentistry success through teamwork, mindset, empowering team, and embracing challenges. | |||
| 14 Aug 2023 | Goal Setting | 00:03:23 | |
Eric Vickery on Goal Setting: Set specific goals, create a plan, set deadlines, and share daily progress. Resources:
| |||
| 19 Oct 2023 | Ten Traits of a GREAT Team Member | 00:03:30 | |
Eric Vickery gives us something to consider: What traits do you already possess for the team's benefit? What traits do you want to cultivate this week? | |||
| 23 Aug 2023 | Business Growth Formula | 00:41:00 | |
Dental All-Stars: Jay Shorr & Alex Nottingham discuss the Business Growth Formula – emphasizing training, service, and patient experience. | |||
| 02 Nov 2023 | Accountability isn't a Punishment | 00:02:36 | |
In this Dental All-Stars episode, Eric Vickery discusses the true meaning of accountability, emphasizing its role in personal and professional growth. Resources: | |||
| 30 Aug 2023 | Dental Marketing During a Recession | 00:30:13 | |
Dental All-Stars podcast discusses dental marketing in recession: adapting to labor market shifts, revenue cycles, and patient conversion challenges. | |||
| 04 Sep 2023 | Rescript Your Self Talk | 00:02:59 | |
Rescript your self-talk, take control of your inner dialogue. Share this with your team to help boost confidence and attitude for a positive shift. Resources: | |||
| 06 Sep 2023 | Tracking Case Acceptance | 00:30:57 | |
In this Dental All-Stars episode, Eric Vickery discusses the importance of tracking case acceptance and how coaching helps dental practices grow. Resources: | |||
| 11 Sep 2023 | Embracing Mistakes | 00:03:24 | |
Understanding that making mistakes is a natural part of any process will help you stop self-judgement and other negative thoughts. | |||
| 13 Sep 2023 | Cybersecurity and HIPAA Team Training | 00:24:21 | |
Dental All-Stars explores cybersecurity and HIPAA with Dr. Lorne Lavine. Stay informed and protect your dental practice. | |||
| 17 Nov 2023 | No Snooze Club | 00:03:31 | |
Eric Vickery’s Weekly Motivational Moments: Advocating alarm changes, positive self-talk, & a mood-boosting playlist for productive mornings. Resources: | |||
| 20 Sep 2023 | Stress Buster Toolkit | 00:23:34 | |
In this episode of Dental All-Stars, mindfulness expert, Piero Falci shares the stress buster toolkit. Discover the power of mindfulness for a happier, more peaceful life. | |||
| 25 Sep 2023 | What are you grateful for? | 00:03:18 | |
What are you grateful for? Do you repeatedly take the time to reflect? How do you memorize those things? | |||
| 02 Oct 2023 | The Law of the Rubber Band | 00:03:10 | |
Weekly Motivational Moments: | |||
| 27 Sep 2023 | Therapeutic Coaching | 00:16:59 | |
Unlock personal & professional growth with therapeutic coaching. Expert Abigail Vickery shares insights on Dental All Stars. Resources: | |||
| 04 Oct 2023 | Emotional Exam | 00:16:57 | |
Dental All-Stars: Achieving clinical excellence and boosting case acceptance through the emotional exam. Expert insights and coaching. Resources: | |||
| 05 Oct 2023 | Creating an All-Star Vision | 00:04:13 | |
Alex Nottingham discusses how crafting a clear vision creates an All-Star Practice. Align decisions, engage the team, and attract success. | |||
| 09 Oct 2023 | Team Unity | 00:03:57 | |
All-Star’s President of Coaching Eric Vickery discusses how few things undermine a practice’s success like division in the team. Learn some quick tactics to help you nurture a healthy team. | |||
| 11 Oct 2023 | The Job Interview | 00:21:00 | |
Robyn Reis, Director of Hiring, discusses an important step in the hiring process: the interview. Learn how to build successful teams with careful screening and team collaboration. | |||
| 12 Oct 2023 | Why You Should Avoid DIY Hiring | 00:05:35 | |
Discover why outsourcing dental hiring is smart. All-Star Dental Academy's hiring service expertise ensures efficient, effective hiring for your dental practice.
Resources: | |||
| 13 Oct 2023 | 4 Elements of an All-Star Team | 00:06:10 | |
In this episode, Alex Nottingham JD MBA discusses the four fundamental elements that you need to address in creating your All-Star team - a critical part of your practice success. | |||
| 16 Oct 2023 | Wasting Time or Making Time | 00:03:38 | |
Eric Vickery emphasizes time efficiency, revealing how minutes add up. Optimize schedules to make the most of every day. | |||
| 19 Oct 2023 | Does Everyone Need Phone Training? | 00:05:42 | |
Dental All-Stars: Cross-train your team for phone skills and consistent patient experience. Heather Nottingham's insights for success. Resources: | |||
| 20 Oct 2023 | Train Like an All-Star | 00:06:47 | |
Alex Nottingham emphasizes training as a crucial step to achieving an All-Star practice. Elevate your team and excel in dentistry! Resources: | |||
| 18 Oct 2023 | Social Media in Dentistry | 00:19:52 | |
Dr. Lorne Lavine, The Digital Dentist, discusses 20 years of social media expertise in dentistry and its importance for success. Resources:
| |||
| 23 Oct 2023 | Positivity versus Ignorance | 00:02:50 | |
Eric Vickery on dental mindset: Embrace challenges, maintain balance, and pursue excellence in dentistry. Resources: | |||
| 24 Oct 2023 | Scaling Up Your Dental Practice | 00:26:13 | |
Bill Gallagher shares the keys to business scaling: Think bigger, consistency in planning, and harnessing the power of coaching for success. | |||
| 25 Oct 2023 | The Job Offer | 00:22:19 | |
Robyn Reis and Alex Nottingham guide you through making job offers when hiring dental team members, ensuring a smooth process. Resources: | |||
| 26 Oct 2023 | Controlling Chaos in Your Dental Practice | 00:03:15 | |
Discover how to control chaos in dentistry. Define your ideal day, communicate with your team, and establish a system for balanced success. Resources: | |||
| 27 Oct 2023 | Self-Funding Growth | 00:07:44 | |
Learn the power of coaching in dentistry – another step to an All-Star practice. Discover rapid results and flexible, month-to-month support. Resources: | |||
| 30 Oct 2023 | Effective Communication | 00:02:40 | |
Eric Vickery emphasizes effective communication in dentistry for addressing challenges, conflicts, and fostering positive relationships. Resources: | |||
| 31 Oct 2023 | Practice Protocols vs Provider Protocols | 00:20:07 | |
Rachel Wall provides insights into creating and implementing effective practice standards to improve patient outcomes and team alignment. Resources: | |||
| 01 Nov 2023 | Service VS Sales | 00:19:53 | |
Eric Vickery highlights dentistry's emphasis on customer service over pressure sales. Emotions drive decisions, making continuous learning crucial. Resources: | |||
| 02 Nov 2023 | Training VS Technology | 00:04:24 | |
Heather Nottingham discusses the critical role of patient service training. It's important to remember patients appreciate the latest dental technology, but that won't be the thing that brings them into the practice. Resources: | |||
| 03 Nov 2023 | Planned Transformation | 00:08:07 | |
Alex Nottingham discusses how live events are crucial catalysts for professional growth and practice success - events play a pivotal role in the journey towards achieving an All-Star practice. Resources: | |||
| 06 Nov 2023 | Results Formula | 00:03:34 | |
Eric Vickery, President of Coaching at All-Star Dental Academy, emphasizes education, beliefs, actions, and mechanisms for achieving better results in personal growth. Resources: | |||
| 07 Nov 2023 | Wellness and Dentistry | 00:31:21 | |
Dr. Uche Odiatu discusses integrating wellness in dentistry, reducing stress, sleep, and emotional intelligence for holistic patient care. Resources:
| |||
| 08 Nov 2023 | DISC and Leadership | 00:27:59 | |
Larry Guzzardo discusses how understanding DISC personality styles improves communication, leadership, and teamwork for enhanced relationships and productivity. | |||
| 09 Nov 2023 | The Mastermind | 00:05:52 | |
Discover the secret sixth step in building an All-Star Dental Practice: the Titanium Mastermind Group. Join for growth and mentorship! Resources: | |||
| 10 Nov 2023 | Being a Peach on the Phone | 00:03:47 | |
Heather Nottingham shares insights on conquering phone fears, embracing change, and delivering excellent customer service. Be a confident 'peach'! Resources: | |||
| 13 Nov 2023 | Growth or Decline | 00:03:39 | |
Eric Vickery states if you're not growing, you're declining. Knowledge becomes power through action - Embrace change to achieve better results in dentistry. | |||
| 14 Nov 2023 | Coaching for Success | 00:33:13 | |
Allistair McCaw states embrace failure as your greatest teacher on the path to success; cultivate self-reflection, positive habits, and authentic leadership. Resources: | |||
| 15 Nov 2023 | Technology to Boost Productivity | 00:23:55 | |
Dental All-Stars explores tech for productivity. Dr. Lorne Lavine advocates automation, enhanced communication, and human touch alongside technology. Resources: | |||
| 16 Nov 2023 | DIY Coaching | 00:14:54 | |
Alex Nottingham discusses DIY coaching: Empower your dental team with consistent vision, skill training, call grading, and coaching for a thriving, high-performance dental practice. Resources: | |||
| 17 Nov 2023 | Healthy Collections | 00:02:57 | |
Shelly VanEpps discusses maintaining healthy collections: Aim for 98% collection of production, manage insurance claims & accurate estimates. Resources: | |||
| 20 Nov 2023 | Celebrate Mistakes | 00:03:02 | |
Weekly Motivational Moments with Eric Vickery: Celebrate mistakes to fuel growth! Which errors will you embrace for progress? Resources: | |||
| 21 Nov 2023 | Communication for Personal Growth | 00:31:48 | |
Roddy Galbraith emphasizes daily growth. Communication mastery requires self-discipline and embracing errors for lasting improvement. Resources: | |||
| 22 Nov 2023 | Avoiding Burnout | 00:25:37 | |
Dental All-Stars podcast explores dentistry burnout with Abigail Vickery, offering solutions through therapy-coaching fusion. Resources: | |||