In this episode, we'll uncover the secret to moving from community engagement to real progress. Join us as we dive into the strategies that actually get people to take action and make a difference. 

Say goodbye to mere engagement and hello to meaningful progress!

Key Takeaways:

Intro (00:00)

How do we take a member from just being engaged to making progress? (03:01)

Quick overview of The Progress Wheel (06:11)

What is the best way to transform engagement into progress? (07:38)

Episode wrap-up (21:16)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

The most important role in your business is a community manager because they represent your company, build relationships with your community, and have a direct impact on your retention and your profits. 

If you haven’t been thinking about the role of a community manager like this, listen to this episode to learn the 3 big reasons it is important and its weight inside your programs!

Key Takeaways:

- What is the work of a community manager (00:00)

- The most important role inside your company (01:16)

- The 3 Rs of a community manager (02:05)

- Maintain those valuable customer relationships (03:35)

- Community manager has a direct impact on your retention rates (05:22)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Are you struggling to keep your members engaged and making progress?

In today's episode, Oonagh Duncan shares a simple accountability challenge that has her members making more progress, leading to better testimonials and higher retention.

Key Takeaways

- The best community Oonagh has been part of (03:34)

- Creating a unique culture in your online community (06:14)

- How an accountability challenge works (09:22)

- Why accountability increases retention rates (16:13)

- The benefits of having an accountability challenge for your members (17:45)

- How to incorporate accountability checkpoints (20:10)

Additional Resources:  

- Get Oonagh Duncan’s Gifted Starter Kit for FREE here

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Get ready for an extraordinary podcast episode with Shana as she dives into a fascinating conversation with Steve D. Sims, a man described by The Wall Street Journal as the most connected person you've never heard of. 

Beyond his glamorous connections, Steve D. Sims is a wealth of insights on building a personal brand, cultivating meaningful relationships, and infusing mystery into every occasion. 

Join Shana as she uncovers Steve's secrets to success and explores how you can apply them to enrich your own journey. This is one podcast you won't want to miss! 

Key Takeaways:

Intro (00:00)

Steve’s favorite community (02:34)

How did Steve build a relationship based on trust? (05:10)

What has Shana done to build her business? (13:56)

When Steve is on stage, how does that look different? (17:15)

Definition of a strong community according to Shana (22:10)

What's Steve's take on live events since a lot of people are saying they're dying? (32:00)

How does Steve create consistency between Sims Distillery and Speakeasies, connecting their elements for a cohesive experience? (47:05)

Episode wrap-up (54:39)

Additional Resources:

Steve’s website: https://www.stevedsims.com/

Sims Distillery: https://simsdistillery.com/

Sims Speakeasy: https://simsspeakeasy.com

Steve’s Social Media Accounts:

Facebook: https://www.facebook.com/SteveDSims

Instagram: https://www.instagram.com/stevedsims/

X (formerly twitter): https://twitter.com/stevedsims

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

This 15-minute strategy could be your invitation to fewer refunds and higher retention. I'm going to tell you what it is and 3 ways you can leverage it in your online program.

Key Takeaways

What is a member success call? (01:07)

How to use these calls in your program (03:57)

Onboarding is a great time to welcome new members with a call (04:03)

Reactivate your members with a call (05:08)

Call them before they cancel (07:05)

The huge return on investment on member success calls (10:03)

Additional Resources:  

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Get ready to be inspired! 

Our special guest today is a self-made millionaire who achieved incredible success by the age of 23. We'll be chatting with Lauren Tickner, the founder of Impact School, to uncover her secrets to building a powerful personal brand. She's rubbed shoulders with industry giants like Alex Hormozi and Gary V, and even had the opportunity to interview Grant Cardone. But you might not have heard of her yet. We'll delve into how she used social media's direct messages to skyrocket her business and discover her latest venture as she transitions to a more sustainable revenue model. 

Get ready to be amazed by Lauren's marketing prowess and learn from her extraordinary journey.

Key Takeaways:

Intro (00:00)

Lauren’s favorite community (01:22)

What led Lauren to this position where she is making millions of dollars online? (04:11)

Is Lauren at that point teaching how to monetize social media or build a following on social media? (09:07)

Where did Lauren make her big move to Impact School? (09:30)

Lauren's definition of a sideways call to action (16:42)

Lauren breaks down their lead generation into three categories (24:03)

How important is Lauren's social media brand to her success? (37:24)

Episode wrap-up (47:03)

Additional Resources:

Lauren’s website: https://impactschoolmethod.com/ 

Lauren’s Social Media Account: 

Instagram: https://www.instagram.com/laurentickner/ 

Twitter: https://twitter.com/laurentickner

Facebook: https://www.facebook.com/lauren.tickner/ 

LinkedIn: https://www.linkedin.com/in/laurentickner/ 

YouTube: https://www.youtube.com/c/laurentickner 

Impact School’s Social Media Accounts:

Instagram: https://www.instagram.com/impact_school/ 

Facebook: https://www.facebook.com/impactschoolpodcast 

LinkedIn: https://www.linkedin.com/company/impact-school/ 

YouTube: https://www.youtube.com/@impact_school 

Impact School’s podcast: https://open.spotify.com/show/2wJpmySw3FtVe5uvT2kaAR 

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Instagram expert Tracy Harris breaks down the three best types of reels you need to be doing to grow your Instagram community, email list, and get more customers.

She also shares some of her best tips from growing her own community, Mums With Hustle.

Key Takeaways

- Mums with Hustle group (08:32)

- How culture impacts your community and your business (18:45)

- How an Instagram reel is the fastest way to build a community (20:25)

- Upcoming features update for Instagram reels (22:13)

- The 3 different types of reels to grow your community (23:10)

- Organic Instagram strategy (29:06)

- How to make your first reel (41:42)

Additional Resources:  

- Get Instagram Reels Quick-Start Guide: https://tracyharris.co/reels/

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

If you have an online business, you know that there are always competing priorities and a thousand projects going on. So how do you determine which ones you should prioritize, which ones you should get rid of, and where the energy and attention should go? Not only for your team but for the people inside of your programs? Well, Shana will tell you about a matrix that she uses with her clients to help them do just this.

Key Takeaways:

Intro (00:00)

What is Action Priority Matrix? (01:05)

How to create a matrix? (01:56)

How do we determine the impact of a project or deliverable? (04:15)

What are those projects that are high impact and low effort? (06:38)

What about those projects that are high impact and high effort? (06:53)

What are those projects that are low impact and low effort? (10:52)

Episode wrap-up (15:21)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In recurring revenue businesses, there is one number you absolutely need to be tracking. In this episode, Shana reveals that metric and how to track it.

Key Takeaways

- The one metric you must track in your business (00:54)

- What retention rate means (01:44)

- A simple formula for tracking retention (02:50)

- Why tracking retention is so important (07:04)  

Additional Resources: 

- Discover your retention rate and the lifetime value of your members using this simple calculator. Access it here: www.memberltv.com

- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you ever considered the power of building a community of buyers within your business? Shana's friends, Justin DeMers and Sarah Temte, excel in low ticket offers that facilitate exactly that.

They will outline the process of crafting compelling low-cost offers and how it can bolster your business. Additionally, they will introduce their innovative marketplace, "World of Shortcuts," dedicated to low ticket offers.

Key Takeaways:

Intro (00:00)

Sarah and Justin’s favorite community (01:37)

What is the benefit of having something low ticket in your product suite? (10:03)

How closely do we need to have it connect to whatever that second offer is going to be? (12:02)

How can they then maximize beyond that with things like upsells? (19:08)

How Justin and Sarah built a community around an ecosystem of products? (22:35)

Episode wrap-up (47:11)

Additional Resources:

Create or promote your low ticket offer with the World of Shortcuts by joining Wake Up to Freedom: https://www.wakeuptofreedom.com/a/2147852504/QchetwSG

Browse the World of Shortcuts marketplace. PS - I have two products in the marketplace you will want to see. https://www.worldofshortcuts.com/search?options%5Bprefix%5D=last&q=shana

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In this episode, Shana shares a personal story about a costly mistake that cost her a whole lot of money, connection, and had her apologizing to a whole lot of people, maybe even you. You'll hear about the lessons she learned and how she turned her experience into a positive outcome. So buckle up and get ready to learn from Shana's journey of apologizing, reconnecting, and ultimately, thriving.

Key Takeaways:

Intro (00:00)

Ways to re-engage your list faster (02:28)

Segment the list (03:24)

Tell the truth (03:53)

Remind them how they know you (04:22)

Provide Value (04:56)

Set expectations for the future (05:37)

Repeat the Process (06:04)

Episode wrap-up (06:51)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Some moments and encounters in life leave an indelible mark, even in the briefest of exchanges. For Shana, Dan Miller embodied one of those unforgettable connections. 

Over the years, Dan and Shana's friendship endured, anchored by shared insights into community building and mutual admiration for each other's work. Dan's impactful contributions to the 48 Days and Eagles communities left a lasting legacy. However, news of Dan's terminal cancer shook Shana and his wider community, shattering the perception of his vitality. 

As Dan's journey drew to a close, Shana found solace in revisiting a poignant podcast interview where Dan shared his wisdom on mastermind groups, a testament to his enduring spirit and profound impact. 

Today, in honor of Dan's memory, we share this episode anew, celebrating his remarkable life and contributions.

Key Takeaways:

Intro (00:00)

Dan’s favorite community (04:48)

The power of a community to an entrepreneur (07:49)

Dan’s 48 Days To The Work You Love Book and Ecosystem (10:16)

48 Days Eagles Community: What does it look like? (16:09)

Help people thrive in their businesses (38:02)

How to shift your community to be more collaborative (42:13)

Episode wrap-up (45:14)

Additional Resources:

Dan’s website: https://www.48days.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Episode Summary

Caitlin Mitchell from EB Academics shares how she created a strong culture and clear identity that has led to a 97% retention rate for her membership program. She is breaking down her strategy into 3 keys for creating a sticky member experience. And the final tip at the end of the episode you won't want to miss!!

Key Takeaways

- Caitlin’s favorite community that isn’t her own (02:42)

- What’s unique about EB Academics (05:31)

- The typical culture for teachers in the online space (09:24)

- Living your culture with your team (16:34)

- Retention and membership rates for EB Academics (17:52)

- Achieving 97-98% retention rates (23:22)

- Key tactics to create a strong culture in your community (25:44)

- How to hire a Community Manager (32:27)

- Customer service is your brand. It’s how you show up (36:00) 

Additional Resources: 

- Caitlin’s Website: https://ebacademics.com/

- Teaching Middle School ELA Podcast: https://ebacademics.com/category/podcast

- Teaching Middle School ELA YouTube: https://www.youtube.com/channel/UCWezgZ_BNFaF-IURmTTN_dA

 ----

- Discover your retention rate and the lifetime value of your member using this simple calculator. Access it here: www.memberltv.com

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Do you wanna get more conversions and better results from your community? If so, you need to know this one approach that is going to help you take your community management from good to outstanding. Shana details what it is and how to practice it in this episode. 

Key Takeaways:

Intro (00:00)

How community managers can engage at every level (01:09)

Breaking down the layers of community management (04:05)

Walking through some examples (06:55)

Episode wrap-up (13:23)

Additional Resources

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

One of the biggest challenges business owners face is finding a way to retain their online community and give them worthwhile reasons to stay long-term. 

It’s essential to make them feel they’ve made the right choice and let them know the experience will be unforgettable from the beginning. 

Today, I would like you to slow down and look at two aspects that are necessary to reduce turnover and increase client retention.

Tune in and learn the #1 to increase your retention fast!

Key Takeaways:

- How to improve client retention (00:00)

- The most important metric for client retention (01:15)

- What DOESN'T work... (02:35)

- Should you redo your orientation? (03:11)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Are you ready to address change inside of your community? 

In this week’s episode, we'll be discussing how to prepare your community for big changes since we want them to feel like they're a part of it. 

I'll be disclosing a community management strategy that has been used in corporations for a long time, so you can adopt change without feeling overwhelmed and lost.

This strategy will help you to make sure that your team is prepared and stays successful after you've made any change. 

I want to help you avoid any bumps in the road and make sure that you're able to keep producing the results you desire. 

Hear how we do it in our community and how you can implement it in yours! 

Key Takeaways:

- How to navigate change in your online community (00:00)

- If you fail to communicate changes... (00:49)

- Top community management strategy for navigating changes (02:43)

- Model summary and a few more tips (09:57)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Want to know how to get more conversions from your free community or Facebook group? In this episode, Shana shares 4 keys to increasing sales in your free group. 

Plus, she is soapboxing on 3 little words that can hold you back from getting more conversions.

Key Takeaways

- It’s ok to be ‘salesy’ (01:05)

- The best way to sell is through connections (03:33)

- Create awareness of the need for a solution (04:24)

- Prepare your community to become perfect customers (05:02)

- Invitation to make more progress (06:07)

Additional Resources:  

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Facebook ads can be really intimidating, especially if you're a newbie. But it's not as hard as you think.

In fact, Adrienne Richardson has been running Facebook ads online for over 10 years and has spent over 20 million dollars in ad spend. She knows her stuff and she's going to tell us all about it!

Key Takeaways:

Intro (00:00)

Adrienne’s favorite community (02:44)

How can someone with no experience in running Facebook or Instagram ads get started? (04:30)

Is it advisable to use Facebook lead ads or should they opt for the more conventional route of directing users to a familiar landing page? (06:13)

Are there particular types of ads like image versus video and video formats? (07:36)

Did Adrienne suggest using Facebook and Instagram for ad placement? (09:32)

Adrienne's advice on targeting, particularly for beginners without retargeting audiences from their email list or website visitors (11:30)

When informing individuals about their running ads, how can they determine if it's effectively optimized? (13:33)

What does scaling look like according to Adrienne? (23:44)

What is a campaign? (31:48)

When should I transition to implementing more advanced strategies, such as retargeting ads according to Adrienne? (33:25)

Did Adrienne discover that certain buttons outperform others, or does she recommend using one type over another? (35:24)

Episode wrap-up (45:17)

Additional Resources:

How to Calculate Lifetime Value Episode: https://www.shanalynn.com/podcast/the-1-business-metrics-your-need-to-know-how-to-calculate-it

Adrienne’s Website: https://wearepowerplay.com/

Adrienne’s Facebook Targeting Comeback Cheat Sheet: https://wearepowerplay.com/cheatsheet/

Adrienne’s Social Media Accounts:

Facebook: https://www.facebook.com/AdrienneRichardson78

Instagram: https://www.instagram.com/adrienne_richardson_

YouTube: https://www.youtube.com/channel/UCU7s3eVtC_lncXT96mV7czg

TikTok: https://www.tiktok.com/@adriennerichardson

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Get ready to discover the ultimate game-changer for your business! Shana is about to reveal the most important number that every business owner, regardless of their niche, must know. If you're running a membership site, her insights will be particularly valuable. She'll explain why this number is vital and show you how to calculate it like a pro. Don't miss out on this exclusive knowledge that can take your business to the next level!

Key Takeaways:

Intro (00:00)

What is Lifetime Value? (02:34)

How to calculate your retention rate (03:59)

How do you calculate your Lifetime Value or LTV? (05:15)

Episode wrap-up (13:59)

Additional Resources:

LTV Calculator: www.memberltv.com

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Did you know that your brand experience is only as good as your worst employee? Shana will be diving into that today, the customer service gap and how you can close the gap in your business.

Key Takeaways:

Intro (00:00)

What is the Customer Service Gap or the Hospitality Gap? (01:44)

What are the different ways to solve the Customer Service Gap according to Seth Godin? (03:01)

Think about that role and about hiring people with good character (10:12)

Episode wrap-up (12:25)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In the ever-expanding world of online communities, choosing the right platform can feel overwhelming. Whether you're starting fresh or itching to jump ship from a platform like Facebook, the question of "where do I go?" is a constant one. 

Shana tackles this burning question head-on in this episode. Buckle up, because her answer might surprise you!

Key Takeaways:

Intro (00:00)

How to choose a platform? (01:29)

What is the big secret according to Shana? (04:10)

How do you evaluate a platform? (12:09)

Episode wrap-up (16:53)

Additional Resources:

Episode 11: How to Navigate Change in Your Community. https://www.shanalynn.com/podcast/navigate-change-in-your-community-like-a-pro

Episode 41: Do I have to have a community in my course or membership? https://www.shanalynn.com/podcast/do-i-have-to-have-a-community-in-my-course-or-membership

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

If you have ever felt the weight of responsibility for getting your clients results, lost sleep over someone not making progress in your program, or over delivered to the point of burnout, then this episode is for you. Shana talks about boundaries and one mindset shift you need to make to start setting better boundaries today.

Key Takeaways

- Why you are not responsible for client results (01:02)

- Healthy boundaries are essential for a successful business (02:18)

- You are responsible TO clients, not FOR them (02:34)

- Don’t sell and ghost (05:11) 

Additional Resources: 

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

There are two types of thinking necessary in becoming a successful community manager. However, most business owners only look for one type of thinking until their business grows and they realize something is missing. In this episode, Shana talks about the two types of thinking you need to have an amazing community manager inside of your business.

Key Takeaways:

Intro (00:00)

Qualities of a Community Manager (00:42)

What is Operational Thinking? (01:10)

What is Strategic Thinking? (02:52)

Two Kinds of Cooks (06:05)

Episode Wrap-up (08:57)

Additional Resources

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

With AI being a hot topic and sparking fear in the community space, Shana wants to share a reassuring perspective. In this clip from a previous episode, she discusses what the future holds for AI and community, offering a positive outlook that is both refreshing and hopeful. 

Tune in to gain insights and alleviate concerns about the impact of AI on community dynamics.

Check out the full episode: The Secret to Building Thriving Online Communities with Shana Lynn- The Secret to Building Thriving Online Communities

Key Takeaways:

Intro (00:00)

How creators might leverage AI for a community according to Shana? (00:23)

Episode wrap-up (07:04)

Additional Resources:

The Secret to Building Thriving Online Communities with Shana Lynn - The Creators Adventure: The Secret to Building Thriving Online Communities [with Shana Lynn]- The Creator's Adventure #108

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In September of 2023, Ali Kay had 1,400 members in her membership program, which was just under two years old. Remarkably, a week later, she grew her membership to over 4,500 members following a $10 workshop, achieving an impressive conversion rate of over 40 percent. 

In this episode, she will break down her strategies and share how she accomplished this incredible growth.

Key Takeaways:

Intro (00:00)

Ali’s favorite community (01:54)

When does Ali started her membership business (04:05)

What was Ali's community or sphere of influence like before she launched her membership program? (05:37)

How did Ali conduct her launch? (07:19)

If someone wanted to execute this kind of launch, what advice does Ali offer, or what key points does she believe are crucial? (31:20)

Did Ali manage her own ads for the launch, or does she have an ads manager? (40:45)

Episode wrap-up (48:03)

Additional Resources:

Ali’s website: https://alikaystudio.com/

Ali’s Social Media Accounts:

Facebook - https://www.facebook.com/AliKayArtStudio/

Instagram - https://www.instagram.com/ali_kay_studio/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana talks all the time about how engagement isn't the goal. Progress is, but she hasn't really shared with you how to help your people make progress. Not just make it once, but continue making progress over and over and over again. She has a framework, The Progress Wheel™, that she teaches inside of her Cultivate training program. She shares it with you in this episode because she knows how important it is for you to understand how to get your people into momentum.

Key Takeaways:

Intro (00:00)

What is the Progress Wheel? (02:21)

Five sections of the Progress Wheel (04:27)

How do you highlight progress? (07:59)

How are we giving them permission to shine a spotlight on their own progress? (11:27)

Episode wrap-up (12:13)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Discover the secrets to writing persuasive copy that not only increases sales but also gets people to take action. Join Shana as she interviews Anna Powers, an expert in conversion copywriting, and a certified trainer and lawyer. 

Learn the key to creating compelling copy and gain insights into AI. Don't miss out!

Key Takeaways:

Intro (00:00)

Anna’s favorite community (01:38)

What is conversion copywriting? (04:20)

What role does conversion copywriting play after the sale? (05:41)

How do conversion copywriters differ practically? (07:43)

It is these skills that we teach to our certified copywriters that are gold (17:37)

What key elements are important for a business owner to understand about their voice? (25:38)

Anna's legal background influences her thinking about AI. (30:07)

Episode wrap-up (34:41)

Additional Resources:

Anna’s website: https://www.saraannapowers.com

Download the free Guide to the Business of Copywriting and get started turning your words into wealth: https://www.saraannapowers.com/guide

Anna’s Social Media Accounts:

Instagram: https://www.instagram.com/saraannapowers/

Facebook: https://www.facebook.com/saraannapowers

Threads: @saraannapowers

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you ever gotten something in the mail that you thought was so brilliant, you just had to share it with other people? That's what happened to Shana, and she just had to share this information with you. 

You are going to love this one!

Key Takeaways:

Intro (00:00)

How do we actually get people to complete surveys according to Shana? (01:43)

Two big mistakes with surveys (02:21)

When completing a survey, what should we consider? (03:47)

Three compelling reasons to think about (08:57)

Episode wrap-up (09:32)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

By now, you likely understand the immense value of collaborating with other communities and content creators to grow your email list and expand your community. But are you fully leveraging all the potential collaboration opportunities? You might not be.

That's why Shana has highlighted an insightful segment from an interview with her friend Jordan Gill, an expert in collaboration. In this segment, Jordan discusses the numerous ways you can team up with other creators to maximize your collaborative efforts.

Check out full podcast episode: https://www.shanalynn.com/podcast/how-to-leverage-collabs-to-skyrocket-your-revenue-with-jordan-gill

Key Takeaways:

Intro (00:00)

Different ways to do collaborations (00:30)

Episode wrap-up (05:37)

Additional Resources:

Jordan’s website: https://systemssavedme.com

If you are looking to find and secure more mutually beneficial collabs to reach new audiences, then this private podcast is a MUST LISTEN!: https://shop.systemssavedme.com/referral/collabcast/q1IsZQrA4bo6oTju 

Facebook: https://www.facebook.com/systemssavedme

Instagram - https://www.instagram.com/systemssavedme

 LinkedIn - https://www.linkedin.com/in/gilljordan

 TikTok - https://www.tiktok.com/@systemssavedme

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Save time and money in your business with these powerful strategies. Discover the hidden factor that could be costing you a week's worth of work every month. Tune in as Shana reveals the culprit and shares proven strategies to eliminate it. 

Don't miss this episode!

Key Takeaways:

Intro (00:00)

Exploring the significance of distraction: Why does it matter? (01:46)

Discover countless ways to easily become distracted (05:38)

How to effectively eliminate distractions (08:01)

Episode wrap-up (30:09)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you heard about the importance of frameworks in building a successful business? 

We're excited to share insights from renowned entrepreneur and strategic thinker, Mel Abraham. With decades of experience in the industry, Mel has mastered the art of creating winning frameworks that guide businesses to success. Learn how to use frameworks to build your brand, increase conversions, and help members achieve their goals. 

Join us as we explore Mel's unique talents and strategies for creating a winning framework.

Key Takeaways:

Intro (00:00)

Mel’s favorite community (05:01)

How did Mel discover the power and the beauty of frameworks?  What made the framework piece so important to him? (08:17)

Different learning styles according to Mel (18:41)

The four things that Mel would like to see in a framework (21:07)

How to leverage frameworks to keep people engaged and help them succeed (27:45)

The three critical outcomes of an affluent entrepreneur (28:57)

Mel identifies three systems in place (31:20)

Episode wrap-up (44:23)

Additional Resources:

Mel’s website: www.melabraham.com

FREE Framework Formula: http://melabraham.com/frameform/

Instagram: @melabraham9

Where you can leave a question, record a question, and I can bring it on my show.: askmelnow.com

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana is diving into new territory on this podcast by answering a question submitted by someone in her community. If you want to know how to scale your live calls and what to do when you feel like they're getting too big this episode is for you. Shana explains how to keep the level of connection that you currently have no matter the size of your call, and gives you ways to ensure that connection remains strong and meaningful.

Key Takeaways:

Intro (00:00)

How do you create more connections on the live calls? (02:31)

Different reasons to have live calls (04:53)

How to reset expectations and set stronger boundaries without changing the format (08:20)

Episode wrap-up (15:35)

Additional Resources:

You can submit your questions via: www.shanalynn.com/ and click the CONNECT button at the top right portion or email support@communitycultivated.com .

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams. Be sure to follow the podcast, so you never miss an episode!

Get ready to learn!

Shana was recently a guest speaker in a mastermind, and one of the questions she was asked was "How do I know whether or not I'm ready to hire a community manager?" She shared an approach called the Joy Skill Quadrant so that you can use this tactic the next time that you're thinking about delegating or hiring a new team member.

Key Takeaways:

Intro (00:00)

What is a Joy Skill Quadrant? (01:27)

Episode wrap-up (04:00)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Ever wondered about the magical role of a community manager? 

In our latest episode, Shana recently faced this very question at a Mastermind event. Now, she’s here to spill the secrets, sharing the insider scoop on what a community manager truly does. 

Let’s decode the art of community management together!

Key Takeaways:

Intro (00:00)

What is the role of a community manager? (00:56)

What are the other tasks of a community manager? (03:18)

Different ways that a community manager can help the team (05:42)

Episode wrap-up (10:16)

Additional Resources:

Community Manager Best Practices: https://www.shanalynn.com/bestpractices

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Calling all business owners! Wondering when it's time to hire your first employee?

Shana recently interviewed Corinne Crabtree, a highly successful entrepreneur who runs the eight-figure membership business NoBS Women. In this interview, Corinne dives into the moment she knew it was time to bring on her first team member.

This short highlight, taken from the full interview, is packed with valuable insights for any entrepreneur considering expanding their team. Don't miss it!

Check out the full episode: https://www.shanalynn.com/podcast/behind-the-scenes-with-8-figure-membership-owner-corinne-crabtree-of-no-bs

Key Takeaways:

Intro (00:00)

What was the defining moment that convinced Corinne to hire her first team member? (00:34)

Emphasizing fulfillment over marketing (03:27)

Episode wrap-up (05:48)

Additional Resources:

Corinne’s website: https://nobs.ceo

NoBS Business Website: https://www.nobsbusinesswomen.com/

Corinne’s Facebook page: https://www.facebook.com/losing100podcast

Facebook: https://www.facebook.com/losing100Weight or https://www.facebook.com/NoBSBusinessWomen/

Instagram: https://www.instagram.com/corinne_crabtree or https://www.instagram.com/nobsbusinessmembership/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

retainguide.com Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

Watch on YouTube: https://www.youtube.com/@communitycultivated

As a membership owner, you understand that customer churn is one of the biggest obstacles standing in the way of scaling your business. Every month, losing valuable members can set you back and prevent your membership from reaching its full potential. But what if you could start turning things around right now? 

In this session, Shana is going to share the fastest and most effective strategies to reduce churn and start retaining your members long-term. 

If you're ready to see real, sustainable growth, this is the key to unlocking that next level.

Key Takeaways:

Intro (00:00)

Why Does Churn Matters? (00:28)

Member Journey Map from Shana’s perspective (02:20)

How do you improve your onboarding? (06:07)

Three key beliefs we want members to adopt when joining our membership (06:53)

Three places will you communicate your onboarding and help build these beliefs (09:22)

Episode wrap-up (13:08)

Additional Resources:

The Membership Retention Roadmap: https://www.retainguide.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana's passion for creating thriving communities is evident in her podcast interviews. In this episode, she shares personal insights on balancing entrepreneurship with a fulfilling life. 

Join her conversation with Amy Wine as they discuss healthy boundaries, time management, and the lessons learned from over a decade of entrepreneurship. 

Discover how to create a thriving business while maintaining a thriving life.

Key Takeaways:

Intro (00:00)

Why did Shana choose to specialize and move into community space? (01:37)

What are the key elements that make a community effective and help retain customers over time? (06:13)

What are the most common misconceptions that people have about building communities for customer retentions? (11:48)

What is one of the hardest lessons that Shana had to learn in running her business? (13:26)

Is there an aha moment Shana had working that fundamentally changed the way you approach community building? (20:56)

Episode wrap-up (44:59)

Additional Resources:

Amy’s website: https://amywine.com/

Amy’s Social Media Accounts:

Facebook: https://www.facebook.com/amywineco

Instagram: https://www.instagram.com/amywineco/

Pinterest: https://www.pinterest.com/amywineco/

YouTube: https://amywine.com/youtube

X (formerly Twitter): https://www.twitter.com/amywineco

Learn how to work with Shana: https://www.shanalynn.com/

Community Creators by Shana Lynn: https://www.shanalynn.com/podcast

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Full episode: https://www.shanalynn.com/podcast/how-to-hire-and-lead-a-high-performing-team-with-paula-maidens

Summary:

One of the biggest hurdles for growing businesses is building a strong and effective team. Many entrepreneurs struggle with hiring the right people, losing team members due to turnover, or facing difficulties in finding their first employees. 

To address these challenges, Shana interviewed Paula Maidens, an expert in the field of hiring and team building. In this highlight, Paula shares her three C's for a successful hiring process.

Key Takeaways:

Intro (00:00)

When Paula diagnoses a hiring problem, what steps do she take? (00:54)

Three 3 C’s of hiring success according to Paula (02:26)

Episode wrap-up (05:47)

Additional Resources:

Paula’s website: https://www.paulamaidens.com/

Paula’s social media accounts:

Instagram: https://www.instagram.com/paulamaidensconsulting/

LinkedIn: https://www.linkedin.com/in/paulamaidens/

Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886

Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/

Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz! 

https://paulamaidens.com/quiz/

5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/

The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In today's episode, Shana sheds light on a question she recently encountered at an event - what happens after you hire a community manager?

Join us as she shares invaluable insights on effectively managing your community manager. Stay tuned!

Key Takeaways:

Intro (00:00)

What are the five elements as a Community Manager? (01:26)

What is a coaching of the mindset? (04:20)

Episode wrap-up (06:44)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

https://connectionideas.com/ - Get 77+ Ways to Create More Connection in Your Community

Watch on YouTube :https://www.youtube.com/@communitycultivated

Scaling intimacy and personalization in your membership might seem impossible, but it doesn’t have to be. 

In this episode, Shana will break down the common misconceptions about why scaling feels so out of reach, the three biggest mistakes people make when trying to scale, and a fresh approach that ensures you maintain an incredible, personalized experience your members will love and keep coming back for. 

Get ready to rethink what’s possible for your membership!

Key Takeaways:

Intro (00:00)

According to Shana, there are three things that can go wrong when scaling (04:12)

How can we scale while keeping intimacy and personalization? (07:03)

The three main areas we'll work on refining or redesigning as we scale (08:30)

Episode wrap-up (15:30)

Additional Resources:

The Membership Retention Roadmap: https://www.retainguide.com/

Ways to Create More Connection in Your Community: https://connectionideas.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

A crucial aspect of customer retention is often overlooked by businesses but remains a source of frustration for consumers. Shana will shed light on this essential but overlooked factor and discuss strategies to deal with it effectively. 

Find out what it takes to keep customers engaged and satisfied.

Key Takeaways:

Intro (00:00)

An easy and most overlooked way to lose a customer when it comes to retention (02:19)

What are the three methods by which Shana identifies businesses making errors (02:44)

What aspect of the customer experience is glitchy? (08:43)

Episode wrap-up (09:40)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

If you have an online program, you know the struggle of actually getting people to consume, implement, and make progress in what you're teaching. Well, today's guest, Dr. Carrie Rose, is an absolute genius and mad scientist when it comes to getting people to make progress in programs. She is going to break down the science behind it and give you some really practical tips that you can use to help increase the completion rate of your course or the consumption of your membership.

Key Takeaways:

Intro (00:00)

Dr. Carrie’s favorite community (02:58)

How to observe things in the course content or experience? (09:36)

How do we balance the desire to create independent thinkers that can strategically apply what they learn to create success? (13:50)

How can I help people think through a decision and look at things differently? (19:27)

What are the best ways to weave this open-ended question concept? (25:28)

How can they help people actually apply what they're teaching by paying attention? (36:45)

Episode wrap-up (51:59)

Additional Resources:

Dr. Carrie Rose’s website: https://www.of-course.us/

Dr. Carrie’s Instagram: @drcarrierose

In this episode, Shana has a very honest conversation about the difference between transparency and authenticity. She will discuss something she is noticing in the online space that is becoming an epidemic and wants your help to stop it.

Key Takeaways:

Intro (00:00)

The Difference Between Transparency and Authenticity (01:04)

What Does Authenticity Mean? (02:08)

What Does Transparency Mean? (04:07)

Pendulums of Life (06:24)

Shana’s Personal Belief (10:41)

Episode wrap-up (17:29)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Get ready for part two of our interview with Corinne Crabtree, the incredible founder of No BS Women and a successful eight figure membership owner. In the first part, we discussed her journey, challenges, and future plans. If you haven't listened to it yet, go back and catch up!

Now, in this exciting segment, we dive into your questions for Corinne. She shares valuable wisdom and insights, including how she manages to balance her family and business. Don't miss out - tune in and make sure to listen to part one if you haven't already!

Key Takeaways:

Intro (00:00)

Find out how Corrine achieves work-life balance as a mother (01:16)

Was there ever a moment when Corinne felt that the business wasn't growing or was declining? (08:49)

What strategies did Corinne use to scale her business without relying on social media? (12:34)

Corinne's marketing mindset (12:59)

What is the difference in having a 5,000 person membership versus like 13,000/15,000? (17:17)

What is the business membership for, what does Corinne hope for, and what is her current vision for that? (29:06)

Episode wrap-up (34:29)

Additional Resources:

Corinne’s website: https://nobs.ceo

Corinne’s Facebook page: https://www.facebook.com/losing100podcast

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Delight your customers, improve your sales messaging, and automatically segment your new online community members with this 3-minute welcome process!

Our guest for this week, Jamie Bright, runs masterminds for successful entrepreneurs who thrive in online communities and are committed to getting out of the hustle mentality and into a lightweight, profitable business through intentional lifestyle design.

Tune in to learn of the 3-minute welcome process that will delight your new members!

Key Takeaways:

- Simple strategies to create connections in online communities (01:16)

- Finding people who are a good fit for your community (09:54)

- Using conditional logic to segment your members (15:14)

- Automation can be a curse – how to give a personal touch (18:44)

Additional Resources:

- Request to join Jamie’s private, behind-the-scenes podcast at: https://gettheprivatepodcast.com

- Learn how to launch your first mastermind: http://launchyourfirstmastermind.com/

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Feeling a bit daunted by the world of AI? Not sure how to make the most of its capabilities, for writing? 

Don't worry! Shana had a chat with Julia McCoy about using AI for successful writing and SEO. In their conversation Julia emphasizes the skills required in today's AI focused environment whether you're a writer or someone who creates content, for your business or community. 

Prepare to explore the writing skills needed in this tech driven era.

Check out the full episode: https://www.shanalynn.com/podcast/ai-accelerated-seo-the-marketing-channel-youre-missing-with-julia-mccoy

Key Takeaways:

Intro (00:00)

Julia's framework for teaching writers (03:19)

Episode wrap-up (06:14)

Additional Resources:

Content at Scale website: https://contentatscale.ai/

Sign up for her Weekly CASual newsletter: https://contentatscale.ai/blog/

Julia’s blog: https://contenthacker.com/blog/

Julia’s AIO Blogger Course: https://aioblogger.ai/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Word of mouth is easily one of the most effective marketing strategies for business owners, but how exactly can you implement it? In today’s episode, Shana explains what is holding you back from getting more referrals and how you maximize word-of-mouth marketing.

Key Takeaways

Intro (00:00)

What is holding you back from getting more referrals (01:15)

How to ask for referrals (04:09)

How to get more referrals into your programs (04:09)

Episode wrap-up (07:57)

Additional Resources

- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Full episode: https://www.shanalynn.com/podcast/designing-unforgettable-live-event-experiences-with-phil-mershon

Summary:

Feeling connected and known is a crucial element to any successful event, whether it's online or in person. 

To help you create an unforgettable experience for your attendees, we've pulled out a highlight from Shana's recent interview with Phil Mershon, an expert in event experiences. Phil shares valuable insights on how to foster genuine connections and make your attendees feel truly valued.

Key Takeaways:

Intro (00:00)

According to Phil, what other factors help to build connection, community, and culture? (00:29)

Episode wrap-up (07:29)

Additional Resources:

Phil’s website: https://www.philmershon.com/

Phil’s FREE article on community building: https://www.philmershon.com/bonus

Unforgettable Book: https://www.philmershon.com/unforgettable-book/

Phil’s Social Media Account: 

Facebook: https://www.facebook.com/phil.mershon

Instagram: https://www.instagram.com/phil_mershon/

LinkedIn: https://www.linkedin.com/in/philmershon/

X (formerly Twitter): https://www.twitter.com/phil_mershon/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Effective copywriting is a cornerstone skill for nurturing vibrant communities and ensuring high retention rates within membership programs. 

Today, Shana is here to unveil four straightforward yet powerful questions you can use to supercharge your copywriting efforts.

Key Takeaways:

Intro (00:00)

Top priorities when driving progress according to Shana (00:41)

Four questions for effective copywriting (02:57)

Episode wrap-up (11:07)

Additional Resources:

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

There's a lot we can learn from traditional brands and businesses about how to build communities online. I've recently been observing how Target cultivated its community.

Now I'm sharing 4 lessons you can apply to your online business that I learned from watching Target.

Key Takeaways

- Create exclusivity (01:56)

- Build culture by sharing your values (04:04)

- Curate conversations (06:36)

- Elevate your community (08:59)

Additional Resources:  

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

As a business owner, you know the value of having a thriving community, but do you really understand how to create one? In this four-part series, I’ve been sharing the four foundational elements you need to create a thriving online community that increases your reach, retention, and revenue. 

In part three, I’ll be talking about the third pillar of my Community Cultivated™ framework which is something that you do every day in your organization. It’s probably something that you think about often. 

However, I’m certain that you aren’t giving it the attention it deserves. In this episode, I share what this element is and break it down into three areas you need to be paying attention to as you serve your members. 

If you get these three areas buttoned up, you’ll be able to deliver an amazing and consistent customer experience that keeps your customers happier longer. 

Let’s dive into the importance of this third pillar in your business!

Key Takeaways:

- The third pillar to building a great online community (00:00)

- Why is communication so crucial for your community? (03:01)

- Outgoing communication principles (05:32)

- Incoming communication principles (06:35)

- How are you engaging your community? (08:30)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Are you the idea generator, constantly sharing new concepts with your team? Or maybe you’re the one trying to keep up with someone who’s always introducing fresh ideas, making you pivot frequently? If so, this episode is for you.

Tune in and discover strategies to thrive in an environment where new ideas are always at play.

Key Takeaways:

Intro (00:00)

How do you know if you are a visionary according to Shana? (00:30)

How can you manage the flood of new ideas without derailing your team's progress? (02:35)

How can you effectively manage constant new ideas without wasting time and ensure they work to your advantage? (09:57)

Episode wrap-up (17:55)

Additional Resources:

Ep 55: Project Prioritization Made Easy: How to Use the Action Priority Matrix: https://www.shanalynn.com/podcast/project-prioritization-made-easy-how-to-use-the-action-priority-matrix

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In this episode, Shana will discuss a common mistake that business owners frequently make, which directly affects their profitability.

Key Takeaways:

Intro (00:00)

What other aspect exists in marketing, besides conversion rates? (02:31)

Process of tracking the lead source (04:41)

Why the connection between marketing and retention is necessary (05:25)

Importance of a higher lifetime value (07:16)

Episode wrap-up (07:58)

Additional Resources:

Discover your retention rate and the lifetime value of your members using this simple calculator. Access it here: https://www.memberltv.com/

RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Are you considering hiring a community manager? 

Shana shares her insights on how to find a rockstar and provide the support they need to succeed. In this podcast interview with Paula Maidens, an expert in hiring and leadership, you'll learn valuable tips for building a thriving online community.

Key Takeaways:

Intro (00:00)

Based on Shana’s experience, is it really possible for someone else to manage your community? (03:11)

Best practice as a community manager (07:01)

When hiring a community manager, what should you look for? (09:32)

If you're trying to screen someone, what should you look for and how can you stay calm knowing they're doing the right thing? (14:18)

What is a voice guide according to Shana? (21:52)

Is there anything else the leader should not do to empower the community manager to succeed? (23:29)

What other advice does Shana have for those looking to hire and train community managers? (27:50)

Episode wrap-up (29:11)

Additional Resources:

Paula’s website: https://www.paulamaidens.com/

Paula’s social media accounts:

Instagram:  https://www.instagram.com/paulamaidensconsulting/

LinkedIn:   https://www.linkedin.com/in/paulamaidens/

Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886

Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/

Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz! 

https://paulamaidens.com/quiz/

5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/

The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/

Learn how to work with Shana: https://www.shanalynn.com/

FREE Guide for Community Manager Best Practices: https://shanalynn.com/bestpractices

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Become An In-Demand Community Manager: https://www.shanalynn.com/ocm

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

There’s an often overlooked aspect of business that can significantly impact your retention rate. It tends to operate quietly in the background, going unnoticed in the hustle and bustle of daily operations. However, the key to unlocking a goldmine of potential lies in bringing this element to the forefront. By dedicating your attention and adopting a proactive approach, you can transform it into a powerful driver of customer retention. 

Shana will dive into what this area is and how focusing on it can yield substantial benefits for your business.

Key Takeaways:

Intro (00:00)

Shana always ask one question whenever someone claims that an aspect of their business is thriving (00:57)

Why is having a great customer support department or customer support process very important? (02:02)

What are the three things that Shana sees as KPI metrics for customer support teams? (05:00)

Shana's advice on training your customer support team (09:03)

How do we reduce tickets? (18:56)

Episode wrap-up (19:56)

Additional Resources:

Action Priority Matrix Podcast Episode: https://www.shanalynn.com/podcast/project-prioritization-made-easy-how-to-use-the-action-priority-matrix

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you ever wondered how you can leverage your industry ecosystem to create partnerships and relationships that will benefit you and your customers or members?

In this episode, Candace D'Agnolo shares her secrets on how you can do just that.

Key Takeaways

- Meet Candace- The Pet Boss (01:20)

- How to get involved in your local community (03:21)

- The riches are in the niches (08:46)

- How to become a leader in your niche (12:24)

- Tips to leverage relationships in your ecosystem (17:36)

- Collaborative relationship building (22:59)

- Showing your value inside a community (25:02)

- The ripple effect of a community (28:45)

- It all takes one relationship (32:27)

Additional Resources: 

- Access Candace D'Agnolo’s podcast, blog, and other freebies here: https://petboss.com/

- 77+ Ideas for Building a Stronger Community (Free Download): https://bit.ly/connection-ideas

- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

This 2nd pillar in the Community Cultivated™ framework is essential if you want to create a sense of belonging in your community. 

It’s what attracts people into your community and helps them feel safe and like they belong. If you want to have a thriving online community, your community members need to feel like they are a part of something bigger than themselves. 

So it’s vital to think about your boundaries, behaviors, and beliefs as you work to define your culture. As we dig into the second pillar of the framework, I want you to pay attention to what you want your community to be thinking, feeling, and doing.

Key Takeaways:

- The second pillar of building a great online community (00:00)

- Creating a sense of belonging (00:47)

- How to cultivate a culture in your online community (3:58)

- What you need to do... (07:28)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

How do you use customer success stories in your business?

In this episode, Shana explains how to leverage those stories to their full potential, and she shares tips that will allow you to get more mileage out of every customer success story that you have.

Key Takeaways

- The power of storytelling (00:57)

- Using stories to help people overcome self-limiting beliefs (04:29)

- Three key aspects of stories inside your business (06:11)

- How to collect customer stories (07:13)

- Sharing your stories (10:17)

- Streamline Story System (13:31) 

Additional Resources: 

- Streamline Story System: https://www.streamlinedstorysystem.com

    Use Coupon Code ‘CREATORS’ to get a Discount

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Want to unlock the secrets of writing copy that drives sales and inspires action? Join Shana for an insightful conversation with Anna Powers. Anna is a conversion copywriting expert, a certified trainer, and even a lawyer.

Don't miss this chance to gain valuable insights into the world of persuasive copywriting.

Check out the Full Episode: https://www.shanalynn.com/podcast/create-clickworthy-copy-that-keeps-your-customers-engaged-with-anna-powers

Key Takeaways:

Intro (00:00)

What is the difference practically when it comes to conversion copywriting? (00:48)

Episode wrap-up (06:54)

Additional Resources:

Anna’s website: https://www.saraannapowers.com

Download the free Guide to the Business of Copywriting and get started turning your words into wealth: https://www.saraannapowers.com/guide

Anna’s Social Media Accounts:

Instagram: https://www.instagram.com/saraannapowers/

Facebook: https://www.facebook.com/saraannapowers

Threads: @saraannapowers

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Discover the game-changing strategy to revolutionize your customer onboarding process. Learn how to tackle confusion, keep customers engaged, and prevent them from leaving in the crucial first 60 days. Join Shana as she breaks down the advanced techniques that will transform your onboarding experience. 

Pay attention to this episode – it's a game changer for your business.

Key Takeaways:

Intro (00:00)

What are the essential tasks for those in higher leadership positions, such as CEOs or consultants? (02:54)

Why is a member's journey so important? (04:38)

Discover the essential actions we encourage you to take within the first 30-45 days. (06:24)

How are we communicating to accomplish these tasks? (08:35)

What awaits them in the exclusive member's area? (09:10)

How do we keep their attention and momentum going? (11:20)

Episode wrap-up (13:14)

Additional Resources:

Interested in having a Strategy/VIP day with Shana to map out something like your onboarding, just shoot her an email or a message: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana on Instagram with the word BUILD: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Ever wondered why some memories cling to us while others fade away? Why only a few moments stick out from a whole week of experiences? And why certain events can change our perspective, inspire personal growth, or ignite our motivation? You're not alone!

But fear not, my friend! Shana has got you covered. She's got a book recommendation that explains it all - "The Power of Moments" by Chip and Dan Heath. Trust me, you don't want to miss this! Listen to this episode to uncover the science behind unforgettable moments. Let's dive in!

Key Takeaways:

Intro (00:00)

How do we know what those moments are? (01:33)

What is the EPIC framework? (04:04)

What are moments of elevation? (05:17)

What are moments of pride? (09:04)

What are moments of insights? (10:39)

What are moments of connection? (13:51)

Episode wrap-up (18:26)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Today, we are going to learn about setting boundaries and investing your time and energy into those who will bring you the most benefit. 

If you're looking to create a successful online program, this podcast is a must-listen! You'll also learn the importance of keeping your customers satisfied and the consequences of not doing so...  

Listen and enjoy!

Key Takeaways:

- The biggest energy suck in your online business (00:00)

- Focus on these sections of your community... (02:27)

- How to create "Lifers" (03:25)

- What happens if you end up serving the wrong people? (04:45)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Thinking about adding new deliverables to your program? 

Before you dive in, Shana wants you to tune into this episode. She will discuss how to ensure you're adding the right deliverables to your program to maximize effectiveness and avoid unnecessary complexity. 

Listen in and get ready to implement these key insights!

Key Takeaways:

Intro (00:00)

What problems are we solving for? (02:53)

After pinpointing the problem, what specific aspects of it should we explore further? (04:16)

Questions that we need to ask before we create more overwhelm for our members (07:25)

Shana’s quick tip and hack when thinking about adding new deliverables to your program (12:11)

Episode wrap-up (14:44)

Additional Resources:

Ep 145: How to Wrangle Your Big Ideas to Reduce Distraction and Overwhelm: https://www.shanalynn.com/podcast/how-to-wrangle-your-big-ideas-to-reduce-distraction-and-overwhelm

Ep 74: The Common Mistake That’s Costing you Time and Money: https://www.shanalynn.com/podcast/solve-the-right-problem

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Do you desire to create a community that is truly collaborative? Where you don't feel like the only expert in the room and the entire community's success rests on your shoulders. In this episode, Dan Miller will share his expertise on how to run a collaborative community successfully.

Key Takeaways

- The best community Dan has been part of (03:11)

- The power of a community to an entrepreneur (05:37)

- 48 Days To The Work You Love Book and Ecosystem (08:26)

- 48 Days Eagles Community (20:01)

- Helping people thrive in their businesses (36:29)

- How to make your community be more collaborative (40:44)

Additional Resources: 

- 48 Ways to Build Community Connection Resources: https://www.48days.com/useful-resources/#

- 48 Days To The Work (And Life) You Love Book: https://store.48days.com/product/48-days-ttwyl-20th-anniv-amazon-link/

- 48 Days Podcast: https://www.48days.com/listen/

---- 

- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Join Shana in an engaging two-part interview with her dear friend Corinne Crabtree, the founder of No BS Women. Corinne, an eight-figure business owner and master-certified life coach, will share invaluable insights on how she achieved success and what she envisions for the future.

Whether you're growing a business or looking to improve your leadership skills, this 2 part series is a must-listen. Corinne's wisdom and expertise are unmatched, and she's ready to offer advice you won't hear anywhere else.

Consider this your exclusive backstage pass to a truly enlightening experience. So grab your notebook and get ready to dive deep into the world of business, life, and leadership.

Key Takeaways:

Intro (00:00)

Corinne's inspiring journey to create a successful weight loss membership (02:26)

From insecurity to confidence: Corinne shares her personal journey as a personal trainer and how she overcame self-doubt to find her true calling (08:02)

What made Corinne realize her business had the potential for significant growth and scalability. (14:44)

Importance of profitability and how it impacts Corrine (19:05)

Get a glimpse of Corrine's team after hiring a community manager (22:42)

Emphasizing fulfillment over marketing (25:44)

Sneak peek into Corinne's membership structure, the amazing benefits it offers, and the affordable price point (29:00)

Corrine’s podcast success (33:17)

How how her leadership style has impacted Corinne's business success (38:41)

Episode wrap-up (41:31)

Additional Resources:

Corinne’s website: https://nobs.ceo

Corinne’s Facebook page: https://www.facebook.com/losing100podcast

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you ever wondered how you can help your community work towards a common goal in your business? 

While having the four pillars of the Community Cultivated™ framework in place is key to making that happen, there are other aspects you should take into consideration. Today, I’ll be talking about one of them: The Community Development Life Cycle. 

I’ll break down this cycle into four phases so you can be prepared to address them the best way possible while working towards cultivating your communities. Pay close attention because I want you to reflect on what phase your community is in at this moment.

Let’s dive into the Community Development Life Cycle!

Key Takeaways:

- What is the Community Development Life Cycle (00:00)

- Phase 1: Forming (01:41)

- Phase 2: Storming (02:48)

- Phase 3: Norming (08:49)

- Phase 4: Performing (10:16)

- The first thing you need to do... (12:58)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

In today's episode, Laura Meyer will break down how you can leverage the most valuable asset you have in your business-your relationships! She will be talking about how to create a win-win even if you are just getting started in the relationship game.

Key Takeaways

- The favorite community Laura has been part of (02:34)

- Entering relationships with true purity of intention (11:50)

- Why most people give up on relationship marketing and networking (14:53)

- Creating your win-win (16:02)

- Stepping back to trusting people after a bad business relationship (21:55)

- Shana’s advice on how to overcome the feeling of not belonging in a room (33:29)

- The direct path to income is the easier path (37:55)

- Investing in business relationships through genuine connections (44:36) 

Additional Resources: 

- Grab Laura’s book and a free relationship marketing toolkit here: https://createyourwinwin.com/

- Laura’s Podcast: https://yournextlevelleap.com/

- Laura’s Instagram: @lauraemeyer

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- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

As an entrepreneur, are you afraid of facing conflict inside your community? 

You probably believe that conflict will only bring bad things to your business and your members, so you prefer to ignore it or let it go. 

However, if you treat it and handle it properly, this can be an excellent opportunity to strengthen your community in a way you can’t imagine. 

In this week’s episode, I’ll be sharing a friend’s experience where she had to deal with conflict inside of her online membership, and how that moment gave her a chance to realign the members around the common goal and the culture they want to create.

If you want to gain a deeper understanding of why you don’t need to fear conflict in your community, this episode is definitely for you!

Key Takeaways:

- What conflict in an online membership looks like... (00:00)

- Is it OK to fire members from your community? (02:13)

- What you need to do as a community owner (04:20)

- Treating conflict as an opportunity (5:58)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Are you convinced about the power of a thriving community for your business? Shana understands that not everyone needs or wants a community, but she wants to make sure you don't miss out on the five undeniable benefits. Let's explore why having a thriving community can be a game-changer for your success.

Key Takeaways:

Intro (00:00)

A thriving community will help you get more customers (01:03)

A thriving community will definitely help you keep your customers longer (03:49)

Create raving fans (06:52)

Reducing customer support (08:47)

Developing better products (13:03)

Episode wrap-up (17:26)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Get ready to join Shana on the ultimate adventure. She's been dreaming of attending a Savannah Bananas baseball game for years, and now she's finally done it. The insights and knowledge she's gained from this once-in-a-lifetime experience are beyond incredible, and she's bursting with excitement to share them with you. 

You won't want to miss a moment of this unforgettable journey!

Key Takeaways:

Intro (00:00)

What Shana loved about Savannah Bananas (01:13)

Cause and the Purpose of Savannah Bananas (04:35)

Core principles (06:19)

Three lessons stood out to Shana from the show (08:15)

Episode wrap-up (22:00)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana found herself unexpectedly emotional at her three-year-old's muffins with moms event. Unlike the other mothers who might shed tears out of love or the joy of the special moment, Shana's tears stemmed from a different source. Some might attribute her reaction to pregnancy hormones, which likely played a part since she's not usually prone to crying. 

Regardless, her experience this morning taught her some valuable lessons that she wants to share.

Key Takeaways:

Intro (00:00)

What are those things that when we accommodate special needs and recognize those often overlooked? (10:16)

How can you go above and beyond to accommodate and recognize individuals rather than just the group? (11:21)

How can we create a safe space for them? (15:48)

Episode wrap-up (17:28)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Full Episode: https://www.shanalynn.com/podcast/foster-a-fans-first-team-culture-with-emily-cole-of-the-savannah-bananas

Shana loved her interview with Emily Cole, co-founder of the Savannah Bananas, because of their incredible team culture and brand experience. Emily shared valuable insights on onboarding new team members, emphasizing the importance of maintaining a strong team culture. 

She wants to highlight this in a brief episode, encouraging listeners to consider how they can apply these principles to their own businesses and communities.

Key Takeaways:

Intro (00:00)

Onboarding process into the Banana family (00:55)

Episode wrap-up (04:14)

Additional Resources:

Emily’s websites:

The Savannah Bananas: https://thesavannahbananas.com/

Bananas Foster: https://bananasfoster.org/

Banana Land at Sea: https://www.bananalandatsea.com/

Emily’s Social Media Accounts:

Instagram: 

Emily’s Instagram Account: https://www.instagram.com/EmCole3/

The Savannah Bananas - https://www.instagram.com/thesavbananas/

Bananas Foster - https://www.instagram.com/Bananasfosterinc/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana is tired of hearing from so many influential people and creators about how artificial intelligence would ruin communities. She believes that while there are undoubtedly drawbacks, there are also plenty of ways that we can use AI to build more vibrant communities and deeper connections.

She's going to dive into those in this episode. You should definitely listen to this particular podcast with your entire team.

Key Takeaways:

Intro (00:00)

What Shana discovered while reading an article on artificial intelligence harming online communities (04:33)

What can AI do according to Shana? (09:15)

One role of a community manager (11:35)

How can you leverage the good of AI and make it a partner? (13:36)

Episode wrap-up (35:04)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Have you ever wished you had a highly engaged and active community? If so, listen to this episode where my friend, Sebastian Mencía, details a recent Facebook challenge with 100,000 participants and over 90% of them active. He has cracked the code on creating a highly engaged community that converts. 

Key Takeaways:

Intro (00:00)

The favorite community Sebastian has been part of (02:45)

Business caters to the spanish speaking community (04:49)

Knowledge of an avatar (07:09)

Different ways to serve the community (07:49)

Challenges with this type of business (11:58)

Structure of the challenges and how the community aspect comes into play (14:12)

Supporting and getting people to participate in the challenge (19:18)

How to manage a huge number of group members (25:59) 

Sebastian’s advice on how to leverage the community platform as a part of their launch (28:45)

Episode Wrap-up (28:57)

Additional Resources:

Sebastian’s website: https://sebastianmencia.com 

Sebastian’s Instagram: @sebastianmencia  

Jesse’s business Instagram: @misletraslindas    

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

​​Mindset issues often hold business owners back, rooted in deep-seated childhood identity issues. 

In this highlight, Shana and her friend Tracy Harris discuss these challenges. Tracy shares her journey of overcoming perfectionism and an inferiority complex to unlock her authentic identity. She explains how she addressed these issues to show up fully in her business. 

This enlightening and actionable conversation encourages listeners to reflect, journal, and do the inner work to overcome their mindset barriers.

Check out the full episode: https://www.shanalynn.com/podcast/unlock-your-full-potential-in-life-and-business-with-tracy-harris

Key Takeaways:

Intro (00:00)

How businesses have suffered from a lack of authenticity according to Tracy (01:57)

Episode wrap-up (06:44)

Additional Resources:

Tracy’s website: https://tracyharris.co/

Unlock your future self with Tracy’s FREE Guided Visualization: https://tracyharris.co/futureself

Mums With Hustle Podcast:

https://podcasts.apple.com/au/podcast/mums-with-hustle-podcast/id1044168565

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Are you considering leveraging Pinterest for your marketing but need help determining where to begin or if it's the right fit for you? 

In this episode, Shana dives into organic and paid Pinterest marketing strategies with her guest expert, Meagan Williamson. Together, they explore the best practices, tips, and insights to help you effectively use Pinterest to grow your audience and achieve your marketing goals. 

Whether you're a Pinterest novice or looking to enhance your existing strategy, this episode is packed with valuable information to get you started and succeed on this powerful platform.

Key Takeaways:

Intro (00:00)

Meagan’s favorite community (02:31)

What role did Meagan's involvement with that community play in her becoming an entrepreneur? (05:58)

How did Meagan end up in the world of becoming a Pinterest expert? (07:49)

In which niche or product has Meagan found this unicorn to work? (13:08)

What's Meagan's most effective way to leverage Pinterest to get more leads into the funnel? (16:48)

Meagan’s insights about the SEO aspect and how that means we need to be thinking about Pinterest differently than other platforms? (20:43)

Image versus video on Pinterest (29:11)

Meagan's recommendations for video or image sharing on Pinterest? (32:06)

In Meagan's opinion, should people do organic first, then do ads? How does that work? (34:44)

Episode wrap-up (46:17)

Additional Resources:

Ep 117: Create a Community of Buyers with Low Ticket Offers with Justin DeMers and Sarah Temte: https://www.shanalynn.com/podcast/create-a-community-of-buyers-with-low-ticket-offers-with-justin-demers-and-sarah-temte

Meagan’s website: https://meaganwilliamson.com/

Social Media Accounts:

Facebook: https://www.facebook.com/pinterestconsultant

Threads: https://www.threads.net/@meaganawilliamson

Instagram: https://www.instagram.com/meaganawilliamson/

Pinterest: https://www.pinterest.com/rowhousenest/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

We are back for the fourth and final episode of this four-part series on the Community Cultivated™ framework. These four elements are crucial whenever you’re building your community strategy or tactics. 

In this episode, I'll provide you with the last piece of the puzzle you need to create a thriving community that is scalable and keeps customers around for longer. This pillar is the one people come to me for most often.

I’ll be covering the three main factors you should take into account when incorporating this pillar into your business, which will allow you to build powerful and long-lasting relationships within your community. 

If you are interested in creating a stickier community with deeper relationships, this episode is for you!

Key Takeaways:

- The fourth pillar to building a great online community (00:00)

- Three key types of connection in your community (02:18)

- Belonging vs. safety (03:41)

- How do you scale connection? (08:15)

- My free connection ideas guide (09:45)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Often, people approach Shana thinking their issue lies with retention, but in reality, it's a marketing problem. She aims to share insights on the six key aspects of marketing that directly affect retention, how to evaluate them, and steps to take if problems are identified.

Key Takeaways:

Intro (00:00)

What are the six different areas of marketing according to Shana? (01:43)

Four aspects of the offers (06:09)

Episode wrap-up (22:04)

Additional Resources:

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In the world of online entrepreneurship, one of the biggest hurdles is building an audience and driving traffic to your platform. Luckily, Shana has a longtime friend, Rachel Miller, who has mastered the art of audience-building and traffic generation through social media. With nearly a decade of expertise under her belt, she's ready to share her insider secrets in today's episode. 

But that's not all. She's also unveiling a groundbreaking software product designed to streamline the process. In just 30 minutes or less, this AI-powered tool empowers entrepreneurs to effortlessly grow their audience, build their email list, and create professional landing pages and thank you pages. 

Get ready to revolutionize your online business strategy with the help of this innovative solution.

Key Takeaways:

Intro (00:00)

Rachel’s favorite community (03:21)

Rachel's backstory of how the blogs started (07:19)

Create traffic and build audiences according to Rachel (11:19)

What does it actually take to build an audience to attract people into your product? (16:55)

What is a waterfall of content? (23:54)

Rachel’s opinion about whole faceless brand (26:42)

How does Rachel convert her engaged audience into email subscribers and customers? (30:29)

What is Pagewheel? (39:48)

Episode wrap-up (51:32)

Additional Resources:

Get Pagewheel Today:https://pagewheel.com/?_go=shanalynn

Rachel’s Social Media Account:

Facebook: https://www.facebook.com/leviandrachel

Moolah Marketer Facebook page: https://www.facebook.com/moolahMarketer

Pagewheel Facebook page: https://www.facebook.com/thepagewheel

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

If you want to know how to get your members engaged, activated right away, and showing up to your live calls, this episode is for you. Susan Bradley is revealing a strategy she uses to run new member calls that is leading to fast action and a 90% show-up rate.

Key Takeaways

- Meet Susan Bradley (01:01)

- The best community Susan has been part of (04:18)

- How to run new members calls (07:09)

- The purpose of new member calls (12:49)

- How to increase the show up rate for your orientation calls (17:12)

Additional Resources:  

- The roadmap to $50K on Shopify Podcast: https://thesocialsalesgirls.com/podcast/

- Growth Plan Workshop: https://watch.thesocialsalesgirls.com/s/77wKvQ

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

If you've been contemplating recruitment strategies, questioning past hiring decisions, or experiencing challenges within your team dynamics, then this episode is tailored for you. Join Shana as she engages in a conversation with Paula Maidens, an expert in hiring and leadership. 

In this episode, we delve into the importance of solid hiring practices, nurturing team culture, and understanding the essence of leadership to foster a cohesive and high-performing team that supports your organizational vision.

Key Takeaways:

Intro (00:00)

Paula’s favorite community (02:11)

How do you determine if the issue lies in ineffective hiring processes or if there are systemic barriers preventing talented individuals from thriving within the business once they are hired? (04:12)

Three C’s of hiring success according to Paula (05:47)

Before hiring someone, how can I determine their leadership and communication styles to ensure that expectations are communicated clearly? (09:41)

What are some of the bigger mistakes in the hiring process? (12:34)

How do we determine our next steps and support individuals in thriving in their roles? (21:17)

What does the process entail when individuals seek promotion or internal job changes, requiring them to redefine and renegotiate their roles and responsibilities with current employees? (25:12)

Various stages of team evolution (26:51)

What are we looking for when we're talking about team culture? (30:12)

Episode wrap-up (33:26)

Additional Resources:

Paula’s website: https://www.paulamaidens.com/

Paula’s social media accounts:

Instagram: https://www.instagram.com/paulamaidensconsulting/

LinkedIn: https://www.linkedin.com/in/paulamaidens/

Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886

 Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/

Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz! 

https://paulamaidens.com/quiz/

5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/

The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

https://www.memberltv.com/ - Free Retention & LTV Calculator

Watch on YouTube :https://www.youtube.com/@communitycultivated

Have you ever wondered if your membership metrics are on par with industry benchmarks? Whether it’s retention rates, community engagement, or content consumption, these comparisons can sometimes do more harm than good. 

In this video, Shana breaks down why industry benchmarks might not be as helpful as you think, why tracking your own data is essential for sustainable growth, and how to focus on the metrics that truly matter for your membership success. 

Let’s dive in!

Key Takeaways:

Intro (00:00)

Three reasons why benchmarks are misleading (01:08)

Here's why you should track your own data (03:17)

You can shift your focus by following these steps (05:03)

Episode wrap-up (06:36)

Additional Resources:

The Membership Retention Roadmap: https://www.retainguide.com/

Get Instant Access to the Membership Retention & Lifetime Value Calculator: https://www.memberltv.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Today's episode is a little bit astray away from the usual. A lot of this may feel like it's going over your head, but I want you to lean in and listen to every word that is shared.

I have a guest, Dr. Jacqui Taylor, and you may be familiar with the world of AI and artificial intelligence and how it's starting to change the way that we run our businesses online.  

Dr. Jacqui is an expert in this space. She's been working in this space for over 20 years, and not only that, she has been looking at it through the lens of human connection and what she calls the Empathy Economy. We're having an important conversation to ask questions about technology changes, artificial intelligence and what it means for us, our careers, us as humans, for healthcare and the education system, and what it means for our jobs.

You are going to leave with more questions than you have answers, but that's okay because this is a conversation that is just getting started.

Key Takeaways:

Intro (00:00)

AI Tools You Need To Know About (03:30)

What is Deep Technology (10:01)

The Empathy Economy (18:53)

Deep Tech & The Future Of Healthcare (26:17)

Changing Workforce (32:26)

A Hint of Climate Change's Impact on DeepTech (43:28)

The Changing World of Children's Development and the Future of Education (55:25)

How To Get Involved With Purpose And For Good (1:09:47)

Episode wrap-up (1:20:17)

Additional Resources:

Dr. Jacqui’s website: https://jacqui.online

Dr. Jacqui’s LinkedIn account:  https://www.linkedin.com/in/dr-jacqui-taylor/

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Listen up online business owners! If you're struggling with the operational side of your business, join our conversation with Natalie Gingrich where we discuss how to maximize operations, especially when starting small and growing big.  Natalie is the founder of The Ops Authority, and has 15 years of corporate operations experience with Fortune 150 companies. She's a natural at creating systems and processes and mentoring women in operations and administration. You don’t want to miss all she has to share! 

Key Takeaways:

Intro (00:00)

Natalie’s favorite community (01:57)

Natalie's operations role and what they do within a company (05:57)

What is the ideal time for a business owner to consider hiring an operations manager? (10:50)

When is it time to hand this piece to someone other than the community manager? (15:48)

As a business owner, what can you expect when bringing in a full-time or fractional person? (19:42)

Episode wrap-up (30:22)

Additional Resources:

Natalie’s website: www.theopsauthority.com

Learn more about the Director of Operations Certification program: https://theopsauthority.com/get-certified/

The Ops Insiders Facebook Group:  https://www.facebook.com/groups/opsinsiders

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana frequently encounters business owners frustrated with a specific team member. These employees lack proactiveness, ownership, and initiative, waiting for constant direction and reacting passively. 

She will address this issue by outlining four key areas to improve this situation and potentially prevent it from happening again in the future.

Key Takeaways:

Intro (00:00)

What is the common frustration of a business owner according to Shana? (00:29)

Unpacking the root cause of team member's lack of proactiveness and ownership (01:03)

One thing to look when hiring people according to Shana (04:28)

What is a StrengthsFinder assessment? (07:38)

Episode wrap-up (13:40)

Additional Resources:

RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana had a customer service experience the other day that absolutely blew her mind. So much so that she is devoting this entire episode to reading the email and breaking it down for you. I guarantee you are not doing this in your business, but after this episode, you are going to want to do it

Key Takeaways:

Intro (00:00)

An Unexpected Email (01:40)

Where do you have an opportunity to proactively remedy a poor customer experience? (06:36)

What to do when you see something that attracts your attention? (08:11)

Episode wrap-up (10:24)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Are you familiar with voice broadcast technology? What if I tell you it can be a powerful tool that can be used to create that thriving community you dream of. 

In this episode, I had an insightful conversation with our genius guest Janice Anderson, the founder of Significant Life, a community for Christian women. 

She shares her passion for voice broadcast technology, and the reason why she believes is an incredible way to connect with your members and boost your community engagement. 

Janice also explains how this technology can be scaled to create a greater impact in your community and culture. 

Let’s dig into how to increase connection with voice broadcasts!

Key Takeaways:

- Introducing Janice Anderson! (00:00)

- Janice's favorite community (02:38)

- Serving Christian women in a space of influence (06:21)

- Amazing strategy for improving your community engagement rate (11:10)

- Top piece of advice for aspiring community building (18:10)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

It's not often that I have a complete stranger on this show, but when I heard about Liz Wilcox and what she was doing with email newsletters, I knew that I had to have her on. She is joining us to share her expertise on email newsletters. Liz has a unique approach to using email as a tool for building stronger relationships with the people on your email list. 

Key Takeaways:

Intro (00:00)

What is Liz's favorite community that she has ever been a part of and what did she enjoy about it? (02:44)

When Liz began to uncover her email strategy, and how did she begin to teach others? (12:02)

What are Liz's three steps to turn followers into customers? (16:54)

Episode wrap-up (38:18)

Additional Resources:

Liz Website: https://lizwilcox.com

Pick up her mega swipe file 4-part welcome sequence templates, 3 newsletter templates and 52 subject lines 

Liz Instagram Account: @thelizwilcox  

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Shana is about to reveal something she has never shared publicly before: her retention accelerator framework. It's crucial to comprehend how you can utilize these three accelerators to extend customer retention and increase revenue per customer.

Key Takeaways:

Intro (00:00)

Why is the retention acceleration framework so important according to Shana? (00:42)

What are the three keys to accelerating your retention in any business? (05:15)

What is a member journey map? (18:31)

Episode wrap-up (20:06)

Additional Resources:

RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain

Ep 113: The Simple but Overlooked Way to Create Connection in Your Community: 

https://www.shanalynn.com/podcast/the-simple-but-overlooked-way-to-create-connection-in-your-community

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

In this episode, Shana is going to share with you exactly what tools she uses to run and manage her team. As an entrepreneur, there are lots of tools out there that can help you manage your business. And there are lots of people who will try and sell you their products but Shana keeps it simple by relying on a few key pieces of technology that she believes in.

Key Takeaways:

Intro (00:00)

What are the tools needed according to Shana? (00:42)

Difference between reactive and proactive community manager (03:52)

Episode wrap-up (04:37)

Additional Resources:

Shana’s Project Management Tools:

Asana: https://asana.com/

Shana’s Communication Tool:

Voxer: https://www.voxer.com/

Slack: https://slack.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Most community creators and leaders are focused on creating more engagement in the group. The majority of their energy is focused on that goal. But engagement isn't the goal. Progress is.

Key Takeaways:

Why your goal shouldn't be to create more engagement (00:51)

Engagement isn't always positive (02:25)

Engagement doesn't mean progress (03:54)

Engagement can be a distraction (07:27)

How to make progress your goal (09:54) 

Additional Resources:  

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

 -----

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Shana is going to tell you about an opportunity for your business to increase its monthly recurring revenue without getting new customers. She'll explain exactly what it is, how to determine if this is an opportunity for you, and what steps you need to take to recover this revenue.

Key Takeaways:

Intro (00:00)

What are failed payments? (02:02)

Where do you start if you want to start addressing failed payments? (03:08)

What are involuntary and voluntary cancellations? (03:23)

Establishing a failed payment process involves a four-step procedure (06:28)

Four things that we need to look at when it comes to communication (07:30)

Episode wrap-up (12:15)

Additional Resources:

Get Instant Access to the Membership Retention & Lifetime Value Calculator: https://www.memberltv.com/

Community Manager Best Practices: https://www.shanalynn.com/bestpractices

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

Watch on YouTube :https://www.youtube.com/@communitycultivated

Full episode: https://www.shanalynn.com/podcast/how-to-leverage-culture-mystery-to-get-more-sales-with-steve-d-sims

Summary:

Being authentic is a key to building a strong personal brand. 

Shana recently interviewed Steve D. Sims, who shared his insights on how to become 'impossible to misunderstand.' 

In this highlight episode, you'll discover how to infuse your brand with your unique personality and make a lasting impression.

Key Takeaways:

Intro (00:00)

According to Steve, you need to know two things before getting up on stage (02:58)

In Steve's opinion, there are three kinds of people (04:19)

Episode wrap-up (07:06)

Additional Resources:

https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

Watch on YouTube :https://www.youtube.com/@communitycultivated

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

This week’s episode covers how escalation applies to conflict resolution. If you are a business owner or a community manager who doesn't quite know when a community problem should be handled by the community manager or escalated to the business owner, this episode is for you.

Key Takeaways

- Expectation, preparation, escalation (01:16)

- The problems to take to a business owner (03:12)

- The ONLY time to rush escalation (04:08)

- Don’t make it personal (05:10) 

Additional Resources: 

- Join the waitlist for my course: https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Today, we're diving into the world of creating unforgettable experiences, both for customers and employees. The Savannah Bananas, led by Jesse Cole, known as the Yellow Tux guy, have pioneered a fan-first approach that has garnered widespread acclaim. However, Shana has gleaned a crucial lesson from their success: to cultivate exceptional customer experiences, you must first foster an amazing community among your employees. 

Join us as we welcome Emily Cole, co-founder of the Savannah Bananas and the mastermind behind the team's culture. Emily shares insights into crafting a fan-first environment within your team, empowering them to extend that same principles to your customers. 

Get ready to learn how to transform your organization into a beacon of community-driven excellence.

Key Takeaways:

Intro (00:00)

Emily’s favorite community (03:08)

How has Emily managed to articulate this bold and unconventional vision for her team? (06:44)

What does it look like for you all to take what you do for the people attending the games and turn around and make that tangible for your employees? (08:28)

How does Emily encourage her employees to consider those types of friction points? (14:55)

How does Emily balance adhering to scripting and providing opportunities for adding flair while empowering her team with the authority to do so? (18:10)

How does Emily create this culture within the team of being willing to try and pivot and change and not needing that everyday structure? (23:05)

What insights did Emily gain during that period about supporting her employees that continue to influence her approach today? (27:29)

What preparations and activities are underway behind the scenes as Emily leads up to this significant inaugural event they are all testing? (32:57)

How does Emily effectively convey the vision in a manner that inspires her team to embrace it and become enthusiastic about innovating around it? (36:17)

Onboarding process into the Banana family (46:02)

All about Bananas Foster (49:43)

Episode wrap-up (55:27)

Additional Resources:

The Savannah Bananas: https://thesavannahbananas.com/

Bananas Foster: https://bananasfoster.org/

Banana Land at Sea: https://www.bananalandatsea.com/

Instagram: 

Emily’s Instagram Account: https://www.instagram.com/EmCole3/

The Savannah Bananas - https://www.instagram.com/thesavbananas/

Bananas Foster - https://www.instagram.com/Bananasfosterinc/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Are you getting the right fit or wrong fit people into your programs?  The better you understand these 2 types, the more likely you are to want to track two different retention rates inside of your program. Shana is talking more about that in this episode. 

Key Takeaways:

Intro (00:00)

The Two Types Of People (01:16)

How To End Up With The Wrong People In Your Program (02:03)

How do you identify if they're the wrong fit or right fit? (04:59)

Episode wrap-up (06:54)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

As a business owner, you may have heard about the importance of identifying your ideal customer, but have you really taken the time to understand their innermost thoughts and desires? 

Today's guest, Ginger Dean, will share invaluable insights on why defining your avatar is crucial for your business success.  Ginger has built a membership with thousands of members and credits her success to this critical step in her business journey. Tune in to learn how Ginger's strategies can help you connect with your target audience and take your business to new heights. 

Don't miss out on this episode filled with actionable advice and real-life success stories.

Key Takeaways:

Intro (00:00)

What Ginger is doing and how her background in psychotherapy sets her apart from most other relationship memberships (02:33)

Ginger’s favorite community (06:46)

As Ginger ventured into entrepreneurship, what techniques did she utilize? (10:22)

How much effort did you put into clearly identifying your avatar? (16:12)

Discover the beauty of creating safety through connection (32:33)

Episode wrap-up (49:01)

Additional Resources:

Ginger’s website: https://learn.lovingmeafterwe.com/

Ginger’s Instagram account: https://www.instagram.com/lovingmeafterwe/?hl=en

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Today, we're bringing you an interview with Matt Gartland, CEO of Smart Passive Income, which you may know as Pat Flynn's community. Matt is letting us behind the scenes of what it's like to be a CEO, what kind of role he plays in the company and how switching to a community-focused offer has led to such a high retention rate.

Key Takeaways:

Intro (00:00)

Matt’s favorite community (01:45)

How did Matt get to be the CEO of SPI, what are his career milestones? (04:25)

If Matt were to describe SPI today, how would he describe it? (09:26)

How is Matt's pathway piece contributing to high completion rates, and then what about the community accountability cohort? (14:04)

Psychology of the offer and how Matt packages and presents the offer differently (26:04)

Episode wrap-up (44:27)

Additional Resources:

Matt’s website: https://www.smartpassiveincome.com/community/

Matt’s Our All-Access Pass (AAP) community: https://www.smartpassiveincome.com/all-access/

How to Navigate Change in Your Community Episode: https://www.shanalynn.com/podcast/navigate-change-in-your-community-like-a-pro

Learn how to work with Shana: https://www.shanalynn.com/

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!

Looking to create a thriving community for your online business? 

Most people believe there is a magic strategy or tactic that’s going to solve their community problem. 

But usually, you’re missing a foundational element that’s preventing your community from thriving and growing. 

I want to share with you my Community Cultivated™ framework, which is about four meaningful pillars that will help your community thrive and scale.

In this episode, I’ll reveal the first you need to have in place for your community and why it’s so important...

Key Takeaways:

- What is the Community Cultivated ™ framework (00:00)

- The first pillar to building a great online community (01:18)

- How to incorporate a strong cause into your community (03:15)

- In the next episode... (06:10)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!

Many membership owners make a critical mistake: treating all members the same. 

Shana dives into the concept of a member growth path, explaining why understanding where members are in their journey is crucial for creating a thriving, long-term community.

Key Takeaways:

Intro (00:00)

According to Shana, what is the growth path of a member? (00:38)

Steps in the growth path of a member (02:30)

Different ways that you can measure the growth path (10:14)

Episode wrap-up (16:24)

Additional Resources:

Ep 17: Why Engagement Isn’t The Goal: https://www.shanalynn.com/podcast/why-engagement-isnt-the-goal

Streamlined Story System: https://www.streamlinedstorysystem.com/

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!