
Car Dealership Guy Podcast (Car Dealership Guy)
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02 Apr 2024 | #71 Building a winning Toyota store from scratch, Selling 1,200 cars on a "slow" month, Trailblazing as a female dealer principal | Julie Herrera, President of IDEA Auto Group | 00:47:40 | |
In this episode of the Car Dealership Guy Podcast, I'm speaking with Julie Herrera, President of IDEA Auto Group where we discuss her journey from broke to millionaire Toyota Dealer, How she's able to sell 1,200 cars on a slow month, what it's like to be a trailblazer as a female dealer principal, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:58) - Julie’s background and career
(00:09:00) - What it was like being a woman in auto sales back in the 90’s
(00:11:37) - Becoming a GM
(00:15:24) - How do you actually open a dealership?
(00:21:20) - What are you doing today that’s ahead of the curve?
(00:24:52) - Advice for aspiring dealer principals
(00:28:43) - Saying the quiet part out loud
(00:31:04) - Does doing what you do come at the expense of family?
(00:34:20) - What are you seeing in the market today?
(00:36:55) - What's your outlook for the remainder of 2024?
(00:40:07) - How did you come up with the branding for your dealership?
(00:42:47) - What’s your personal mission for the industry?
(00:45:42) - What’s next for you?
Check out IDEA Auto Group here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
17 Apr 2025 | Industry Spotlight: Who Killed The Loaner Car– And Why Service Customers Don’t Miss It | 00:25:31 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market.
Today, Sam sits down with Cody Hansen, Fixed Operations Director Ferman Automotive, and Matt Gonzalez, Sr. Account Executive, Automotive at Uber.
This episode of the Car Dealership Guy Podcast is brought to you by Uber For Business:
Uber For Business - With Uber for Business, dealerships create a seamless experience for their customers, while helping them get employees and parts where they need to go. Thousands of dealerships have implemented Uber for Business to bolster current offerings, with the goal to increase efficiency, optimize costs and create a superior customer experience. Learn more about how Uber can support your dealership's goals @ t.uber.com/CDGauto
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:24 – What are today’s biggest fixed ops challenges?
01:28 – How does service-sales collaboration drive retention?
03:05 – What makes your technician training unique?
05:27 – Why choose ride-sharing for dealership logistics?
10:16 – How does Uber optimize parts delivery?
12:38 – What liabilities do dealer trades introduce?
14:58 – Can Uber Eats enhance dealership operations?
16:36 – What measurable savings has Uber delivered?
19:48 – How will AI shape automotive logistics?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
25 Jun 2024 | #95 Cyber attack testing a trillion dollar industry, “Spearfishing", Where do dealers go from here? | A special panel discussion with cyber security experts, dealers, and industry insiders | 01:11:34 | |
Welcome to the Car Dealership Guy Podcast. In this special episode, I'm hosting a panel of cyber security experts, dealers, and industry insiders where we discuss: A cyber attack testing a trillion dollar industry,
"spearfishing", what’s at stake and where do dealers go from here?
This episode of the Car Dealership Guy Podcast is brought to you by:
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Introduction and context
(00:01:21) - The timeline
(00:04:00) - Experiences on the ground
(00:07:51) - Technical takes on how this hack could have happened
(00:23:55) - Regulatory expert takes on how detrimental each day of shutdown is
(00:43:30) - Impacted dealer experiences & Potential governmental intervention
(01:03:41) - Audience Q&A
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
10 Oct 2024 | #126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global | 00:39:01 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead.
This episode of the Car Dealership Guy Podcast is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.
This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.
You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect
CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:53) - Catching up with David
(00:02:30) - CDK’s Ease of Purchase study
(00:08:40) - EV sales trends
(00:15:32) - Will there be brand dispersion in Q4?
(00:19:13) - EV shopper journey studies
(00:26:17) - Buying patterns across age groups
(00:30:47) - The Dealership as a workplace study
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
12 Nov 2024 | Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive | 01:13:55 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:56) - Liza’s background and career
(00:13:03) - How have you changed operating principles?
(00:16:31) - Offering equity to GMs
(00:21:00) - What is your ESOP comprised of?
(00:22:49) - What has your growth trajectory looked like?
(00:28:22) - What mistakes have you made along the way?
(00:33:20) - What are the core competencies at your stores?
(00:35:32) - centralized vs. decentralized
(00:39:29) - How are you future-proofing your business?
(00:49:24) - Is the OEM the friend of the dealer?
(00:52:53) - What is top of mind for you these days?
(00:59:17) - How do you stay educated in the industry?
(01:06:10) - What’s your outlook for the industry?
(01:12:44) - Closing thoughts
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
12 Dec 2023 | #42 Building an app store for 16,000 dealers, Pitfalls of direct-to-consumer, Dawn of the A.I. salesperson? | Phil Oriani, CEO at Shift Digital | 00:56:24 | |
In this episode, I'm speaking with Phil Oriani, CEO of Shift Digital.
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. To learn how you can measure and improve your team’s follow-up performance, visit carscommerce.inc/experience
AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:41) - Phil’s career journey with Shift Digital and Ford Direct
(00:17:10) - How does tier 1, 2, and 3 advertising work for cars?
(00:20:44) - Do traditional OEM commercials work?
(00:23:19) - What tier 3 marketing have you seen work recently from dealers?
(00:26:50) - Do dealers have the technology to compete with Carvana?
(00:28:39) - What do you think about the trend of the leading automotive software providers consolidating under one umbrella?
(00:32:44) - Who is your customer and how do you make money?
(00:35:21) - What is the risk with DTC model?
(00:39:43) - Harnessing the power of organic social media
(00:44:36) - What does the world look like if Shift didn’t exist?
(00:46:31) - Are you seeing anything in AI work to change the dealership experience?
(00:50:22) - How do you see the technological landscape changing for dealerships over the next 5 years?
(00:52:04) - How do you see Shift Digital evolving?
Check out Shift Digital here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
01 Feb 2024 | #55 Double-digit increases in dealership auto theft, Adapting to the future of cars, Losing $10,000 a year in keys | Steve Baucom, President of KEYper Systems | 00:35:05 | |
In this episode, I'm speaking with Steve Baucom, President of KEYper Systems
This episode is brought to you by:
Private Auto - The safest way to buy and sell vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/
Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:40) - Steve’s journey into auto
(00:04:37) - Realizing the major key problem in the industry
(00:06:25) - Financing the business
(00:07:12) - Did you have a gut feeling of ‘this is going to work’?
(00:08:35) - How were you able to build this 35 years ago?
(00:11:28) - Is there still opportunity for niche hardware businesses in the car industry?
(00:13:24) - How do you innovate against the possibility that keys will go away?
(00:15:33) - What is the practical next step for keys?
(00:17:20) - How do you maintain a culture of innovation?
(00:19:38) - What does your product look like today?
(00:21:48) - Selling the company
(00:25:52) - Is there competition in this space?
(00:29:04) - What theft trends do you see at dealerships?
(00:32:39) - Crazy stories
Check out Keyper here.
Get in touch by emailing sales@keypersystems.com
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
19 Dec 2023 | #44 Making millions from Parts & Service, Dealership incentives, Economic concerns, Record profits and Daryl’s favorite auto franchises | Daryl Kenningham, CEO at Group 1 Automotive | 00:51:48 | |
In this episode, I'm speaking with Daryl Kenningham, CEO at Group 1 Automotive
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. To learn how you can measure and improve your team’s follow-up performance, visit carscommerce.inc/experience
Dealer Image Pro - A car with bad photos sends the wrong message about your dealership. Photo Assistant improves your photos and increases speed-to-market. Head over to makemyphotosgreatagain.com to learn more.
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:08) - The founding story of Group One
(00:05:47) - Moving from OEM to the dealership side of the business
(00:07:52) - What was the driving force behind going international?
(00:12:24) - OEM’s appreciation for dealer networks
(00:14:07) - Consumer feelings about dealerships
(00:16:07) - Incentive programs
(00:17:17) - Daryl’s favorite brands and opportunities right now
(00:18:06) - Manufacturers side-stepping dealer laws
(00:19:21) - Differentiating in service
(00:24:31) - Is there any technology you’re investing in?
(00:25:50) - Pick up and Delivery for Service
(00:29:00) - What do you look for in new acquisitions?
(00:30:55) - Are there brands you’re avoiding right now?
(00:31:44) - Rebranding acquisitions to fit the brand
(00:34:17) - How do you structure your operations?
(00:37:15) - Growing while remaining a community-branded dealership
(00:38:31) - Operating leverage and economies of scale for dealerships
(00:41:17) - Are you seeing an increase in staff turnover?
(00:42:55) - Pricing pressure on cars
(00:48:41) - How are you thinking about your company over the next 3-5 years?
Check out Group 1 Automotive here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
18 Aug 2023 | #23 Vegas meeting w/ Michael Rubin, Economics of mobile car care, Trick to hiring 600 technicians, Leveraging AI, Why EV maintenance is so profitable | Scot Wingo, Founder & CEO of Spiffy | 00:48:31 | |
In this episode, I’m speaking with Scot Wingo, Founder & CEO of Spiffy.
01:09 - Scot’s background
04:50 - The hardest business meeting ever
07:05 - Being a serial entrepreneur
15:41 - Trick to hiring technicians
20:08 - Leveraging custom software to drive process efficiency
25:30 - How Spiffy makes money
32:38 - Consumer behaviors around auto repair
35:00 - Where the industry is headed
46:24 - Wrapping up
Follow Scot & Spiffy:
@scotwingo on X
Spiffy's website
Check out the website for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here.
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
23 Apr 2024 | #77 Secret "profit" weapon of car dealerships, Arrival of $300/hr labor rates, Biggest risks insuring EVs | Todd Sands, Senior Vice President at CNA National | 00:42:34 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/
CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:08) - Todd’s career and background
(00:05:52) - What are dealers targeting on back-end profit today?
(00:06:34) - What separates the 2k and the 3k dealerships?
(00:08:22) - What do you focus on at CNA?
(00:09:54) - Do you see geographical differences in customer behaviors?
(00:11:56) - What does the product mix look like in the market right now?
(00:16:28) - What is the state of reinsurance in the industry?
(00:21:38) - What are you seeing as the average loss ratios right now?
(00:26:14) - How are you navigating increases in labor rates?
(00:28:30) - How are you approaching EVs from an insurance perspective?
(00:36:09) - What questions are you hearing often from your dealer partners across the country?
(00:38:51) - What’s your outlook for the industry over the next few years?
Check out CNA National here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
22 Aug 2024 | #112 Transforming Subaru into a 'cult brand', Guiding explosive growth over two decades, Selling 700K+ cars in a single year | Tom Doll, Former CEO of Subaru of America | 00:47:20 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tom Doll, Ex-CEO of Subaru of America where we discuss: How Tom Doll transformed Subaru into a cult brand, Guiding explosive growth over two decades, Why a larger US population does not equal more vehicle sales and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
DLRdmv - Everyone knows out of state titling is a major headache. It doesn’t have to be this way. Our friends at DLRdmv have created a program called DLR50 - A revolutionary approach to 50 state titling. With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more.
OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/
Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:22) - Tom’s career and background
(00:05:24) - What was Subaru’s perception when you started 40 years ago?
(00:08:09) - How were you able to achieve such success within specific markets?
(00:10:52) - Inside Subaru’s marketing strategy
(00:15:21) - Do you consider Subuaru a marketing or manufacturing company?
(00:17:35) - How do you view your retailers?
(00:22:24) - Wanting retailers to win
(00:26:51) - Why don’t other manufacturers view retailers as partners?
(00:31:46) - How are consumer preferences changing?
(00:35:05) - What opportunities or threats do you see in the future for retailers over the next decade?
(00:42:19) - Tom’s life post-Subaru
(00:44:52) - Closing advice
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
29 Feb 2024 | #62 Leadership masterclass from world's #1 Honda Dealer, Pushing $1 Billion in sales, the birth of the 24-hr service center | Brian Benstock, Partner & General Manager/VP of Paragon Honda | 01:18:38 | |
In this episode, I'm speaking with Brian Benstock, Partner and General Manager of Paragon Honda & Acura where we discuss: his rise in the New York automotive industry and becoming the #1 Honda dealership in the world, the wild success of his 24-hour service center, how leasing could be the salvation to the affordability problem, his strategy to mentor and develop his employees in the dealership business, what it takes to keep up with Brian Benstock and much more.
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:12) - Paragon’s delivery and pick-up strategy
(00:05:11) - Brian’s early career and family life
(00:15:30) - Brian’s leadership style
(00:21:24) - Who has had a significant impact on your career?
(00:23:15) - What does a typical day look like for you?
(00:25:06) - Who are the 6-8 people you surround yourself with?
(00:29:31) - Do you think the opportunity to become a partner at a dealership still exists today?
(00:32:10) - What is it like operating in your showroom and hitting these sales numbers?
(00:37:43) - Online vs. in-person trends
(00:40:34) - What have you done on the tech side to meet the consumer's needs?
(00:48:06) - How have your efforts impacted profitability?
(00:52:03) - How do you set your store goals?
(00:55:09) - How do you view yourself as a dealer?
(00:56:48) - How do you acquire inventory?
(01:01:51) - What are your thoughts on the market?
(01:04:58) - What are you seeing in consumer health?
(01:07:10) - Is affordability the biggest issue right now?
(01:09:55) - Solving incentive problems
(01:11:25) - Thoughts on AI
(01:13:39) - What keeps you up at night?
(01:15:45) - Taking advantage of social media and being authentic
Check out Paragon here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
19 Dec 2024 | How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert, CEO of TradePending | 00:42:23 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids.
This episode of the Car Dealership Guy Podcast is brought to you by:
TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroids, makes it easier for sales teams to sell with video and digital vehicle brochures, and helps grow your service business with video for service departments and service offers management that turns your website into a service marketing machine. And they do it all under one roof. Check ‘em out in Booth 851 at NADA! Learn more @ https://tradepending.com/
Tax Max - The Tax Max “File and Drive” Sales Event is a simple tax season program that will help your dealership boost down payments and get more customers approved. Tax Max files the customer’s tax return, the dealer gets the down payment and the customer gets the car. Use coupon code: CARGUY and receive 25% off the Tax Max VIP package. Learn more @ https://www.taxmax.com/TaxMax/car-dealer-overview.aspx
DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Learn more @ https://www.dlr50.com/
CDG Job Board - The #1 platform for connecting automotive professionals with job opportunities in the car dealership industry. Explore industry-specific roles and advance your career @ https://jobs.dealershipguy.com/.
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 Intro
00:07 How has the past decade shaped Brice Englert?
00:26 What were the early startup days like?
01:00 How did Brice enter the automotive industry?
03:22 What role does technology play in dealerships?
05:08 How did OEM involvement shape TradePending?
06:12 What sparked the launch of TradePending?
10:41 Why is retention so crucial?
14:00 How does personalized communication build trust?
19:26 What’s next for independent market competition?
23:39 How is digital retailing evolving?
29:50 How can selling be made easier?
35:34 What insights shape acquisitions and growth?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ / guydealership
Instagram ➤ / cardealershipguy
TikTok ➤ / guydealership
LinkedIn ➤ / cardealershipguy
Threads ➤ https://www.threads.net/@cardealershi...
Facebook ➤ https://www.facebook.com/profile.php?...
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#AutomotiveIndustry #DealershipRetention #CarValuation | |||
29 Aug 2024 | #114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce | 00:33:14 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce. We discuss: How he designs retail experiences for 30M car shoppers, best practices for selling cars online, how dealers are gaming the marketplace algorithms and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
DLRdmv - Everyone knows out of state titling is a major headache. It doesn’t have to be this way. Our friends at DLRdmv have created a program called DLR50 - A revolutionary approach to 50 state titling. With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more.
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:20) - Matthew’s background
(00:02:47) - Cars’ Product roadmap
(00:04:37) - What are consumers looking for today?
(00:06:25) - What are some best practices for folks to have their listings show up at the top in the Cars algorithm?
(00:13:24) - Will consumers eventually have an AI agent that helps them find the exact car they need?
(00:16:26) - Where will AI have the greatest impact?
(00:19:54) - How do you avoid investing in the wrong technology?
(00:24:16) - What are the biggest opportunities for marketplace right now?
(00:27:18) - How do you align incentives?
(00:29:31) - What’s exciting to you these days?
(00:30:26) - What’s the most unexpected thing you’ve learned in automotive?
Check out Cars Commerce here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
18 Jan 2024 | #51 Secret weapon to dealership efficiency, Providing payment transparency to car shoppers, Solving dealership chokepoints, Lessons from building and selling a video game | David Domm, Co-Founder and CEO at Carmatic | 00:47:27 | |
In this episode, I'm speaking with David Domm, CEO at Carmatic.
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:38) - David’s early career in gaming
(00:08:53) - How did you become the CPO at Cars.com?
(00:11:01) - What insights led you to found Carmatic?
(00:15:13) - What is the current buying experience and how are you changing that?
(00:28:16) - Does this risk anyone’s job at a traditional dealership?
(00:30:30) - How are you able to provide the correct payment to the customer if you are not the bank?
(00:34:52) - Would Carmatic make digital retailing tools obsolete?
(00:42:33) - Carmatic’s early results
(00:45:07) - What is the result of mass adoption of this product?
Check out Carmatic here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is meant for informational purposes only and should not be used as a basis for investment decisions. | |||
27 Mar 2025 | The Data Battle in Auto Retail: Who’s Losing, and How Dealers Can Take Control | Chad Rycenga, Chief Product Officer at Authenticom | 00:32:14 | |
Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how smart businesses are using data to unlock serious profits.
This episode is brought to you by:
1. CRC Transport LLC - If you’re tired of unreliable vehicle transport services or frustrated with delayed deliveries, you need to hear this. CRC Transport LLC operates as a premier carrier with a fleet of 320 trucks, ensuring punctual and secure deliveries tailored to your needs. Our substantial volume discounts empower your business to save on logistics costs. Take advantage of volume discounts today and drive success with CRC Transport! Explore options @ bit.ly/CRCtransport
2. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com
3. Authenticom - We streamline data syndication with DealerVault, the only NADA-endorsed data management platform, helping dealerships and vendors clean, consolidate, and seamlessly distribute their data to the partners that power their business. As the business behind the automotive business, we make your data work smarter—helping you cut costs, boost efficiency, and drive growth. Authenticom is hosting a data ‘cleanse’ giveaway of up to 10,000 records: https://carguymedia.com/3Xyf5N4
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:12 What is the focus on data and dealerships?
01:42 What is Chad's background and industry insights?
03:56 What is Chad's current focus with dealers?
08:38 What challenges exist with dealer data?
15:28 How is monetization and vendor relationships handled?
17:43 What practical steps can dealers take?
23:37 What future developments are planned?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
24 Dec 2024 | How to Build the Next-Gen Dealership BDC | Tina Tasche, Technology Specialist at Van Horn Automotive | 00:40:37 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at Van Horn Automotive Group. We dive into how to build the next-generation dealership BDC, Her AI features wishlist for the call center of the future, and why the traditional lead form is dead.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. Podium - Turn every lead from website, email, text or phone into more sales for your dealership. Podium’s AI BDC converses directly with customers to schedule test drives, answer inventory questions and even make sales with context from your website and customer hi story. And you’ll never miss a lead again, as Podium’s AI BDC is available 24/7, day or night. Text CDG to (385) 293-3461 or learn more @ https://bit.ly/3BLeM9N
2. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business performance and drive organizational success. Learn more @ https://accesspointconsulting.com/
3. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting— a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today. Lean more @ cdgrecruiting.com
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 Intro
00:16 How did Tina begin her journey in the car business?
03:34 What diverse roles has Tina held in the automotive industry?
05:01 What are Tina's current responsibilities as Head of Innovation and Technology?
06:28 What is Van Horn Automotive Group’s tech stack, and who are their key partners?
15:39 How is AI being implemented in dealership operations?
20:58 How has AI improved training and efficiency?
22:08 What opportunities does AI integration create for the future?
25:36 What strategies are used to generate and convert leads?
38:23 What is Tina’s vision for the future of dealership operations?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ / guydealership
Instagram ➤ / cardealershipguy
TikTok ➤ / guydealership
LinkedIn ➤ / cardealershipguy
Threads ➤ https://www.threads.net/@cardealershi...
Facebook ➤ https://www.facebook.com/profile.php?...
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#automotive #technology #innovation #carsales | |||
22 Oct 2024 | #129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver | 00:38:38 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/
Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/4eLj4wb
Draiver - Draiver is revolutionizing vehicle relocation with AI driven precision technology and professional insured drivers in your area. Learn more @ https://www.draiver.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:28) - Fede’s background and career
(00:12:07) - What are the top pain points you’re solving for dealers today?
(00:19:05) - Where are you seeing the most demand?
(00:21:08) - Why are dealers using the Draiver model?
(00:24:13) - What trends are you seeing in the market?
(00:35:13) - What is your outlook for dealership logistics?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
24 Oct 2024 | Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive | 00:52:44 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. car market—and much more.
This episode is brought to you by:
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:46) - Jonathan’s background and career
(00:03:24) - What’s happened in the market in the last 18 months?
(00:07:32) - What would be the best way for dealers to optimize in this environment?
(00:13:22) - Where are prices headed?
(00:18:01) - How many new cars are on track to be sold?
(00:25:33) - Where is dealership profitability trending?
(00:32:16) - How are auto loans affecting things?
(00:37:21) - Are used EVs or new EV leases still the best deal on the market?
(00:39:28) - Thoughts on Stellantis
(00:44:54) - Will the election have any impact on the industry?
(00:48:40) - What would you ask Elon if you could?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
04 Jul 2024 | #98 The Dealership Mogul: Leading a $2B dealer group, Addictions to the dealership, Will November make or break the car biz? | Aaron Zeigler, President of Zeigler Auto Group | 00:45:35 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Aaron Zeigler, President of Zeigler Auto Group where we discuss: Leading a $2B dealer group, how anyone can run a $100M business, addictions in the dealership, will November make or break the car biz?
This episode of the Car Dealership Guy Podcast is brought to you by:
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:56) - Aaron’s background and career
(00:04:32) - What’s been your acquisition strategy?
(00:06:16) - Zeigler University
(00:10:49) - What do you look for in acquisitions?
(00:14:31) - What are your most exciting franchises right now?
(00:19:20) - Thoughts on the state of Stellantis
(00:25:00) - Outlook on the dealership market
(00:28:37) - Do you sense there is still pent-up demand for new vehicles?
(00:29:50) - What are the key differences in operating across these mid-west markets?
(00:31:08) - How do you approach marketing?
(00:35:34) - How are you structuring your monthly meetings?
(00:38:33) - What are the common traits of the folks who have grown the most in your organization?
(00:41:31) - What’s keeping you up at night?
(00:44:04) - What roles are you looking to fill right now?
Check out Zeigler Auto Group here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
03 Sep 2024 | #115 The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles | Steve Adragna, Partner, CDG Recruiting | 00:45:49 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Steve Adragna where we discuss: The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:46) - Announcing CDG Recruiting
(00:06:32) - Steve’s background and career
(00:11:14) - What is the general demand for employees looking to make a change?
(00:14:22) - Dealership comps by role
(00:22:56) - Where are you seeing comp variance in dealerships?
(00:28:30) - Why does GM hiring tend to happen later in the year?
(00:30:43) - The technician shortage
(00:32:23) - What roles are dealers looking for most?
(00:35:52) - Why do candidates come to you?
(00:40:06) - How quickly do you typically fill roles?
(00:41:15) - Do you ever reject candidates or dealers from working with you?
(00:44:13) - Predictions for the industry
Check out CDG Recruiting here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com | |||
11 Feb 2025 | Dealership University: Elgie Bright’s Game Plan for Auto’s Future—In a Time of Disruption | Elgie Bright, Department Chair, Automotive Marketing/Management at Northwood University | 00:34:39 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Elgie Bright, Chair at Northwood University, to discuss his game plan for the future of auto in a time of disruption, the importance of developing lifelong learners, building automotive retail curriculum to tackle tomorrow’s technologies, and much more.
This episode is brought to you by:
1. Ikon Technologies - Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting @ https://hubs.la/Q02WVYbV0
2. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
00:37: What creates excitement in auto retail?
01:57: What is an overview of Northwood University?
03:58: What is the value proposition of Northwood?
05:18: How can the car business attract talent?
07:18: Who are some notable alumni, and what is their impact on the industry?
08:10: What are the challenges and opportunities in auto retail?
08:50: How is training being prepared for the future of auto retail?
17:42: What is the future of automotive education?
23:02: How is the industry addressing criticism?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
#AutomotiveIndustry #NorthwoodUniversity #FutureOfAutoSales | |||
11 Mar 2025 | State of the Car Market: Luxury Squeeze, Leasing Lifeline & OEM Tech Failures | Andrew Wright, Managing Partner @ VINArt Dealerships | 01:03:21 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Andrew Wright, Managing Partner at Vinart Dealerships.
This episode is brought to you by:
1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on actual customer calls. Get your team certified today and watch your appointment set and show rates double! Visit @ https://www.phoneninjas.com/ to start winning today!
2. Impel - Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach feel more like a concierge experience than traditional marketing. With AI-powered service scheduling via text and email, your team can stop managing calendars and start focusing on delivering exceptional customer experiences. Future-proof your service drive today. Learn more @ https://carguymedia.com/41G1unN
3. CDG Recruiting – The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → CDGRecruiting.com
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:41 What are the current industry challenges and how are OEM incentives addressing them?
04:51 How can dealerships balance long-term vision with day-to-day operations?
09:48 What are the key differences between luxury and mainstream markets?
16:54 How does affordability impact market dynamics in the automotive industry?
21:34 What role do leasing programs and consumer education play in the market?
31:13 How can deceptive pricing in third-party listings be addressed effectively?
36:40 What is the impact of performance-based pricing on dealerships and consumers?
46:04 What does the future of digital retailing look like for the automotive industry?
50:17 How can collaboration between OEMs and dealers be improved for mutual success?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
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Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
28 Apr 2023 | #7 EV lifespan secrets, Tesla prices impact on car dealerships, Investment opportunities in the EV space, Bear case for EV adoption | Scott Case, Co-Founder & CEO of Recurrent | 00:48:29 | |
In this episode, I'm speaking with Scott Case, co-founder and CEO of Recurrent.
(00:00) Intro
(00:56) EV battery reports? Recurrent's story
(02:37) What happens when your EV's warranty expires
(06:15) The truth behind EV battery range
(08:52) Scott's take on EV % of market share by 2030
(11:20) How changing Tesla prices are impacting dealerships
(16:06) The Recurrent Flywheel
(20:45) When does an EV lose most of its value?
(24:01) Investment opportunities in the EV space
(31:48) Operational changes for dealerships
(33:54) The bear case for EV adoption
(43:57) Wrapping up
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :)
Check out dealershipguy.com for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here. | |||
20 Feb 2025 | No B.S. Dealer Strategy: How Brett Sutherlin Built a Toyota Powerhouse (& What Brands He’s Avoiding) | Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group | 00:46:50 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group, to discuss: His no B.S. dealer strategy and what brands he's avoiding, How he's doubling margin vs his competition with Google Business Profiles, Buying dealerships off of Linkedin and much more.
This episode is brought to you by:
1. DriveHRIS - DriveHRIS streamlines hiring, onboarding, timesheets, PTO tracking, and payroll— all in one seamless platform. Let DriveHRIS handle HR and Safety so you can focus on what really matters— boosting your CSI scores, improving customer experience, and selling more vehicles. Visit https://drive2025.com/ to grab your FREE workbook on 'Retention Strategies for Dealerships in 2025.
2. CDK Global – Your trusted technology partner for car dealers and automakers. CDK doesn’t just deliver top-tier tech solutions; they provide game-changing industry insights. Beyond top-tier tech, their Friction Points Study uncovers what’s slowing car purchases—highlighting how dealers are closing time gaps and why F&I remains crucial. Get the full report at CDK.com/insights.
3. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
01:34 How do dealership operations vary across different locations?
03:46 What tech innovations are transforming dealerships today?
10:08 What strategies are most effective for service departments?
18:23 What are your future plans for growth?
21:49 How can businesses leverage AI for success?
22:43 How can dealerships optimize their digital presence?
26:24 What strategies work best for recruiting and retention?
28:41 How can dealerships maximize customer lifetime value through advertising?
32:34 What are the biggest challenges and opportunities in the car business today?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
23 Jan 2025 | Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq, CEO of Ikon Technologies | 00:46:50 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ t.uber.com/CDGauto today
2. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
3. Ikon Technologies - Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no\-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting https://hubs.la/Q02WVYbV0
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
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Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
01:22: What is the story behind the ranch?
03:50: What was Sam's early life and entrepreneurial beginning like?
07:07: How did Sam's automotive journey unfold?
09:34: How did Sam scale his dealerships?
13:28: What led to the launch of Ikon Technologies?
21:05: What is Icon's white label solution?
37:52: What future innovations and AI integrations are planned?
39:38: What are the closing thoughts and personal insights from Sam?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
#EntrepreneurshipJourney #CarDealershipBusiness #EffectiveTeamManagement | |||
16 Jan 2025 | The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly, CEO of OPENLANE | 00:25:12 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2025, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. OPENLANE - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/
2. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ t.uber.com/CDGauto today
3. Dealer-Pay - Designed to increase productivity and customer retention, offering a dealer-specific payment acceptance solution backed by over 25 years of experience as a trusted payments partner for dealerships across the United States. To learn more, contact Julie @ julie@dealer-pay.com or call 636-442-4901.
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:13 How last year’s predictions played out
02:14 OPENLANE’s 2024 milestones
03:15 Leadership lessons from the rebrand
06:21 Advice for dealers in 2025
12:40 Trends impacting dealers next year
16:37 Tools with the biggest impact
19:52 OPENLANE’s focus at NADA
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#AutomotiveIndustryTrends #DigitalMarketplace #LeadershipInsights | |||
25 Aug 2023 | #24 Acquiring 60+ dealerships within 7 years, Raising kids into generational wealth, Paying $200M+ for a Toyota store & Brett’s blunt message to Ford CEO Jim Farley | Brett Morgan, CEO, Morgan Auto Group | 01:30:00 | |
This episode is brought to you by:
KEYper Systems - Key Management Simplified.
Fullpath – Discover Automotive's Leading Customer Data and Experience Platform.
In this episode, I'm speaking with Brett Morgan, CEO of Morgan Auto Group.
00:00 - Intro
02:48 - Brett’s background
08:20 - Succession & raising kids in generational wealth
13:51 - The journey to becoming CEO
29:53 - What Brett looks for in an acquisition
50:50 - Toyota and EVs
1:02:00 - Has dealership profitability peaked?
1:07:39 - Brett’s message to Ford CEO Jim Farley
1:11:37 - Raising capital through private equity
1:20:08 - Finding the best people
1:28:45 - Wrapping up
Follow Brett:
X
LinkedIn
Morgan Auto Group
Check out the website for more and follow me on X @GuyDealership!
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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
23 Jan 2024 | #52 Building a $6B car sales software empire, Electric vehicle revolution's slow start, China's strategy entering US car market | Brian MacDonald, CEO of CDK Global | 00:40:51 | |
In this episode, I'm speaking with Brian MacDonald, CEO of CDK Global
This episode is brought to you by:
Valvoline - Valvoline can help drive your service department by streamlining operations and increasing revenue with hands-on technician and sales advisor training, state-of-the-art service lane technology, and a robust preventive maintenance chemical program. They even have programs to help you sell more cars and increase trade-ins! Learn more @ https://partner.valvolineglobal.com/dealership
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:52) - Brian’s career in the industry
(00:02:23) - Experiences at CDK and transitioning to Sunoco
(00:09:26) - Evs & the future of the dealership
(00:13:32) - What services and technology are you offering dealerships?
(00:16:40) - How are you staying ahead of dealership needs?
(00:18:03) - What are your top focuses today?
(00:20:48) - How are you approaching integrating all dealership products into one solution?
(00:22:42) - What are you looking for when considering an acquisition?
(00:25:51) - Thoughts on AI
(00:29:46) - At what point does a dealership typically adopt software like CDK?
(00:32:41) - Are you seeing SaaS fatigue in dealerships?
(00:35:30) - Will we see some international OEM players enter the US market over the next decade?
(00:38:51) - Plans for the NADA conference
(00:40:09) - How can people get in touch?
Check out CDK Global here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
14 Nov 2024 | How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro | 00:49:43 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Car Wars – Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. Visit https://carguymedia.com/cw to learn more.
Dealer Image Pro - Picture this: a streamlined merchandising process providing high-quality online content seven days a week. Say goodbye to the days of waiting around and hello to a faster, more efficient way to showcase your inventory. Learn more at https://dealerimagepro.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:34) - Peter’s background and career
(00:08:29) - What is the problem you’re solving for dealers?
(00:12:08) - How are the perfect dealers merchandising dealerships?
(00:13:56) - What does the data show in the various ways cars are merchandised?
(00:18:55) - What’s your biggest challenge with dealers today?
(00:21:02) - Who does the best merchandising in the industry?
(00:23:32) - What’s exciting to you right now?
(00:26:26) - Have consumer expectations or demands changed with regard to online merchandising?
(00:31:16) - What does the future look like for car buyers?
(00:37:36) - Are dealers investing in studios?
(00:40:57) - What’s next for your company?
(00:45:20) - Dealers in Cars Getting Coffee
(00:48:16) - Closing thoughts
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
19 Sep 2024 | #120 America's most interesting $2.5B car dealer, Future of Ford, Influences of Buddhism, Does legacy matter, His next dealership acquisition? | Vince Sheehy, President of Sheehy Auto Stores | 01:08:59 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Vince Sheehy, President of Sheehy Auto Stores where we discuss: America's most interesting $2.5B car dealer, the future of Ford, influences of Buddhism, does legacy matter, his next dealership acquisition and much more!
This episode of the Car Dealership Guy Podcast is brought to you by:
Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/
OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/
CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:59) - Vince’s career from Consumer package goods to automotive
(00:07:49) - Advice for family businesses
(00:16:19) - Generational wealth
(00:20:14) - Buddhism
(00:24:49) - Learnings from the Toyota dealer conference
(00:29:24) - Fixed absorption & Building dealer reputation
(00:33:11)- The Sheehy VIP club
(00:40:43) - How do you manage the used side of the business?
(00:43:46) - Vince’s management style
(00:50:01) - How do you balance new to used inventory?
(00:54:21) - How do you spend your days?
(00:59:50) - Does this current car market scare you?
(01:05:02) - Thoughts on Ford
Check out Sheehy Auto Stores here.
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
16 Apr 2024 | #75 Best service center in America, Profit pendulum swings again, Can dealers make more money without consumers paying for it? | Jim Roche, CEO of WarrCloud | 00:37:09 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more!
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/
Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:00) - Jim’s background and career
(00:09:54) - Surviving a 7-year feedback loop
(00:13:52) - What does the future of service at dealerships look like?
(00:17:22) - What happens behind the scenes with manufacturers and dealer relationships?
(00:19:38) - What are the key metrics are service members incentivized to hit?
(00:22:59) - Do you measure customer experience impacts?
(00:24:56) - What are the biggest opportunities for service providers?
(00:27:05) - Who are the models of service providers in America?
(00:31:25) - How are you able to attract dealers to Warrcloud?
(00:34:04) - What is the most surprising thing you’ve learned about this journey?
Check out Warrcloud here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
27 Feb 2025 | Lessons From Lithia And Beyond: The Habits Driving A Successful Dealer Group With Happy Employees | Michael Speigl, Dealer Principal of WE Auto | 01:01:06 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Michael Speigl, Dealer Principal of We Auto, a Michigan-based dealer group. We discuss the lessons he learned from working for Lithia and how they shaped his own dealerships, why he’s investing over $250K in company culture, and the phone call that changed his family’s life forever, along with much more.
This episode is brought to you by:
1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on actual customer calls. Get your team certified today and watch your appointment set and show rates double! Visit @ https://www.phoneninjas.com/ to start winning today!
2. CDK Global - our trusted technology partner for car dealers and automakers. CDK doesn’t just deliver top-tier tech solutions; they provide game-changing industry insights. Beyond top-tier tech, their Friction Points Study uncovers what’s slowing car purchases—highlighting how dealers are closing time gaps and why F&I remains crucial. Get the full report at https://www.cdkglobal.com/insights
3. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:32 What was Michael's journey into auto retail like?
04:41 How did Michael transition to becoming a dealer principal?
12:51 What is Michael's mission-driven business approach?
21:30 What are Michael's thoughts on digital retailing and industry trends?
28:49 What is the regional impact of electric vehicles?
29:08 What challenges are associated with selling electric vehicles?
31:43 How does political influence affect the EV market?
34:46 How does Michael ensure service retention and a positive customer experience?
47:25 How does Michael use data analytics in his business strategy?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
01 Oct 2024 | #123 Investing $9B in the next-gen of automotive disruptors, From dealer to venture capital giant, the rollercoaster of investing in Rivian | Bill Cariss, CEO of Holman Strategic Ventures | 00:55:46 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Bill Cariss, CEO of Holman Strategic Ventures, to discuss how he's deploying $9 billion into the next generation of automotive disruptors, his journey from car dealer to venture capital giant, the rollercoaster experience of being an early investor in Rivian, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today
CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:49) - Bill’s background and career
(00:12:31) - What are you paying attention to in the evolution of dealership technology?
(00:15:57) - The state of the auto tech market
(00:19:19) - Should dealers invest in Venture?
(00:23:13) - The impact of FM Capital
(00:26:03) - What does it take to succeed as an Autotech business?
(00:31:49) - EVs vs. Hybrids
(00:34:39) - Will we see a world where 3 or 4 players control every piece of software?
(00:38:09) - What are the biggest risks dealers face right now?
(00:43:16) - What’s your secret to deal flow?
(00:48:27) - Mentorship
(00:51:00) - What is the industry's biggest challenge over the next 3-9 months?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
12 May 2023 | #9 Why we still have vehicle shortages, new and used car price predictions, when we’ll get back to normal & that time CDG bought 50 Chevys at auction | Jonathan Smoke, Chief Economist, Cox Automotive | 00:51:54 | |
In this episode, I'm speaking with Jonathan Smoke, Chief Economist at Cox Automotive.
(00:00) Intro
(00:51) Our unique market environment
(04:12) Jonathan's background
(08:45) The Great Digitization
(11:46) That time CDG bought 50 Chevys at auction
(13:40) Are we in a K-shaped recovery?
(18:45) Domestic vs International supply constraints
(26:00) When do we get back to 2019 price levels?
(33:45) Forecasting new vs used car prices
(38:19) Advising a new car buyer
(41:42) Jonathan's take on EVs
(47:38) DJ Smoke's recommended listening
You can find Jonathan here:
Twitter @SmokeonCars
Smoke on Cars insights at Cox Automotive
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
Check out dealershipguy.com for more and follow me on Twitter @GuyDealership!
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24 Jul 2024 | CDG EXCLUSIVE: Bernie Moreno on EV mandates, auto dealerships, digital car titles, and future of America | 00:21:44 | |
Bernie Moreno, US Senate candidate, joins the Car Dealership Guy podcast to discuss the car market and why he should be the next Senator from Ohio.
Bernie Moreno's campaign website: https://berniemoreno.com/
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CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
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X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. The views and opinions expressed by Bernie Moreno, a candidate for the United States Senate, during this podcast are their own and do not necessarily reflect the official policy or position of Car Dealership Guy Podcast or its hosts. Car Dealership Guy Podcast does not endorse any political candidate or party. This podcast is intended to provide a platform for open discussion and does not represent an endorsement of Bernie Moreno or their campaign. Listeners are encouraged to independently verify any statements made by the candidate and to consider multiple perspectives when forming their own opinions. | |||
01 Sep 2023 | #25 Raising $47M to simplify car shipping, How RunBuggy makes money, Solving the "cold start" problem, Growing repos in the car market | Kevin Malik, CEO of RunBuggy | 00:46:52 | |
This episode is brought to you by:
KEYper Systems - Key Management Simplified.
In this episode, I'm speaking with Kevin Malik, CEO of RunBuggy.
00:00 - Intro
01:54 - Kevin’s background
04:36 - Getting involved with RunBuggy
12:54 - Building the MVP and getting funded
18:04 - The hauling business
21:28 - How RunBuggy makes money
32:57 - Challenges with scale
36:02 - Zooming out
43:17 - Wrapping up
Follow Kevin & check out RunBuggy:
Kevin's LinkedIn
RunBuggy's website
Check out the website for more and follow me on X @GuyDealership!
Interested in advertising with CarDealershipGuy? Drop us a line here.
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
13 Oct 2023 | #32 Will the dealership survive, Where she's investing big, Tech's biggest challenges in the dealership, Vulnerable leadership | Barb Edson, Chief Marketing Officer, CDK Global | 00:37:55 | |
In this episode, I'm speaking with Barb Edson, Chief Marketing Officer at CDK Global.
Interested in advertising with CarDealershipGuy? Drop us a line here.
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) Intro
(00:01:57) - Barb’s career background
(00:03:47) - What is the Internet of Things?
(00:04:45) - The auto industry is ripe for disruption
(00:06:23) - Why the dealership is NOT going away
(00:10:46) - The biggest challenges and inefficiencies in the industry
(00:14:40) - What areas were you behind the 8-ball most?
(00:16:20) - The CDK dealership experience
(00:20:25) - The continued digital transformation of the industry
(00:23:36) - Future-proofing tech
(00:26:33) - Barb’s process for improving the product
(00:29:51) - What changes in automotive retail over the next 5 years?
(00:32:56) - Will dealers be challenged in adopting this technology?
(00:34:35) - Where people can reach Barb and CDK
You can learn more about CDK Global here or follow them on X @CDKGlobal.
Check out the website for me and follow me on X @GuyDealership!
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
12 Sep 2024 | #118 Slinging $725M in luxury cars, How he doubled profit per vehicle, Top products sold at dealerships + highest margin brands | Dennis Gingrich, Sales/Finance Director at The Niello Company | 00:40:15 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dennis Gingrich, Sales/Finance Director at The Niello Company where we discuss: How he's selling $725M a year in luxury vehicles, the top backend products and highest margin brands, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.
This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.
You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Dealer Image Pro - The in-house photo, video and 360° solution for auto dealers. Learn more at https://www.dealerimagepro.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:53) - The Zurich Mafia
(00:01:50) - Moving from the vendor side to the dealer side
(00:05:39) - What are the best-performing dealerships doing from an F&I standpoint?
(00:07:32) - What is the size and scale of your organization?
(00:10:56) - What brands offer the best and worst F&I profits?
(00:13:40) - How have you improved margins at this dealership?
(00:19:08) - The 7-day return policy
(00:20:32) - Merchandising & CGI
(00:27:30) - The in-store sales process and F&I
(00:29:48)- Vehicle trends
(00:32:12) - What’s your outlook on the industry?
(00:33:31) - What concerns you?
(00:35:11) - The CARS rule
(00:37:53) - What’s exciting to you these days?
Check out The Niello Company here.
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
09 Jul 2024 | #99 The Car Ad Maverick: Secrets to dealership profitability, Racing Porsches with VCs, is there a crystal ball for aged inventory? | Len Short, Co-founder of Lotlinx | 00:44:46 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Len Short, co-founder of Lotlinx where we discuss: The secrets to dealership profitability, racing Porsches with VCs, Markdown doom loops, Is there a crystal ball for aged inventory? and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Withum - Withum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to be in a position of strength in today’s complex business environment. Learn more at - https://www.withum.com/warranty
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:53) - Len’s previous life selling Porsche’s
(00:02:51) - Len’s career in auto
(00:06:25) - Founding LotLinx
(00:12:41) - Are dealers here to stay long-term?
(00:16:17) - What problems are you solving today at LotLinx?
(00:25:46) - How much has the business scaled?
(00:28:07) - Why are new cars being mismanaged?
(00:29:56) - Will OEMs take more inventory risk?
(00:38:39) - What’s next for the business?
Check out Lotlinx here.
Check out Vincensus here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
03 Oct 2024 | #124 How to turn around a failing dealership, Becoming a top 5 Kia Dealer in the US, Testing his sales team on-air! | Raul Gomila, GM/Partner of City Kia | 01:01:18 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy
DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. Visit https://www.dlr50.com/ to learn more.
CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:41) - Raul’s background and career
(00:15:08) - Dealership Culture and operations
(00:32:24) - Recon Centers
(00:36:54) - The impact of the Hispanic community
(00:42:59) - How do you approach social media?
(00:49:41) - Thoughts on the Florida market
(00:54:03) - Advice and comments for Kia
(00:58:03) - Closing thoughts
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
13 Feb 2024 | #57 Evolving the dealership service department, Adapting to a possible EV future, Getting acquired by a $7T company | Chad Brooks, Head of Dealer Development at Valvoline Global | 00:25:02 | |
In this episode, I'm speaking with Chad Brooks, Head of Dealer Development at Valvoline Global
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Valvoline Global - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:01) - Experiences at NADA
(00:04:05) - Valvoline getting into F1
(00:05:40) - Chad’s career
(00:07:50) - How is Valvoline reinventing itself in the age of EVs?
(00:10:56) - Valvoline’s entry into the tech business
(00:15:12) - What are the biggest opportunities for service providers?
(00:17:34) - How does Valvoline perceive EVs and what are you seeing dealerships do with regards to EVs?
(00:22:26) - Valvoline’s future after being acquired
Check out Valvoline here - https://partner.valvolineglobal.com/
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
26 Mar 2024 | #69 Disruption of digital advertising, His $1B dealership marketing playbook, Unlocking the secrets of a car shoppers mind | Ron Andrews, VP of Business Development at Cars Commerce | 00:35:15 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ron Andrews, VP of Business Development at Cars Commerce where we discuss: Digital advertising is being disrupted and what it means for digital marketers, Unlocking the secrets of a car shopper's mind, His $1B digital marketing playbook for car dealerships.
This episode of the Car Dealership Guy Podcast is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Withum - Withum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to be in a position of strength in today’s complex business environment. Learn more at - https://www.withum.com/warranty
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:04:19) - Ron’s career in auto
(00:07:57) - Modern retailing
(00:14:39) - What’s an ideal channel mix for dealerships?
(00:16:16) - What are you seeing in the market?
(00:19:16) - The “always on” customer
(00:21:21) - Where are dealers wasting money?
(00:24:26) - The future of data
(00:32:22) - What are you working on for dealers today?
Check out Cars Commerce here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
13 Mar 2025 | Buy-Sell Boom or Bust? The Truth About Dealership Mergers in 2025 | Alan Haig, President of Haig Partners | 00:57:45 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I welcome back Alan Haig, CEO of Haig Partners to discuss: Why dealers are lining up to buy Stellantis stores, Why "Japan Inc." won't let Nissan fail, the vibe shift on dealership profitability in 2025, and how 10 million cars disappeared from American roads.
This episode is brought to you by:
1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ t.uber.com/CDGauto today
2. Podium - @Podiumsoftware Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell more cars @ https://www.podium.com/car-dealership
3. CDG Recruiting – The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results.
Book a call → CDGRecruiting.com
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Topics:
00:00: Intro
01:56 What is the role of Haig Partners in the automotive M&A landscape?
03:07 What insights and market trends are highlighted in the quarterly report?
06:17 How do brand performance and acquisition strategies intersect?
11:07 How does legislation impact dealership values?
14:12 What are the market cycles and opportunities for Stellantis and Nissan?
29:27 How do tariffs impact the auto industry?
30:14 What are the market predictions and economic outlook?
37:10 What role does pent-up demand play in market dynamics?
39:44 What were the details of Herb Chambers' sale to Asbury?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
26 Sep 2024 | #122 Transforming a dealership group into a TikTok famous powerhouse, How dealership marketing is evolving, Building the world's largest Honda store | Ryan Rohrman, CEO of Rohrman Auto Group | 01:02:09 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I chat with Ryan Rohrman, CEO of Rohrman Auto Group. We dive into topics like transforming a dealership group into a TikTok powerhouse, achieving over 4 million views on a TikTok video, building the world’s largest Honda store, and much more!
This episode of the Car Dealership Guy Podcast is brought to you by:
TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:02) - What drove you to go all in on social media?
(00:04:58) - Ryan’s career in auto
(00:14:45) - How are you getting to know your customers?
(00:18:35) - What does your tech stack look like?
(00:27:25) - Are you using AI tools?
(00:33:19) - Dealership fundamentals
(00:42:40) - Why did you decide to train your team on social media?
(00:46:51) - Will the winning dealerships be staffed by micro-influencers?
(00:53:33) - How is business right now?
(00:54:55) - How are you combating affordability?
(01:00:58) - Closing thoughts
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
21 May 2024 | #85 Transforming how dealers buy cars, Exiting for $300M, Surprising dealership growth hacks, Which retailers pay the most for customer trade-ins? | Nate Mihalovich, CEO of The Lasso | 00:51:19 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nate Mihalovich, CEO of The Lasso where we discuss: His journey from $300M exit to transforming how dealers buy cars, Which retailers pay the most for customer trade-ins, surprising dealership growth hacks, How dealers out-compete Carmax and Carvana and much more!
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
The Lasso - The best way to get multiple offers for your car. Learn more @ https://www.thelasso.com/cdg
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:39) - How did you get from tech to the car business?
(00:05:31) - What did you set out to build in 2020?
(00:10:52) - What is the value proposition for dealers and why do consumers sell this way?
(00:19:41) - What’s your total volume of vehicle transactions?
(00:22:43) - How do you handle issues with a customer selling their vehicle?
(00:28:52) - What are dealers telling you right now?
(00:32:10) - What are you seeing in the market right now?
(00:34:43) - What do you see for the future of traditional auctions?
(00:39:14) - The importance of having a dealer’s license
Check out The Lasso here - https://www.thelasso.com/
Get in touch with Nate here - Nate@thelasso.com
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
23 May 2024 | #86 Building a used car dealership empire, $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center | Michael Kelley, General Manager of Bourne's Auto Center | 01:07:43 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Michael Kelley, General Manager of Bourne's Auto Center, where we discuss: How to build a used car dealership empire, Crushing $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center and much more!
This episode of the Car Dealership Guy Podcast is brought to you by:
Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:34) - Michael’s career in auto
(00:05:37) - What are the high-level numbers for your dealership?
(00:08:06) - What is your sales structure?
(00:10:06) - What are your margins today?
(00:16:43) - How are you managing your reconditioning center?
(00:20:29) - How are you approaching your value lot?
(00:24:05) - What’s your appraisal process?
(00:26:03) - How do you share reconditioning with customers?
(00:27:16) - What is your sales process?
(00:33:33) - What is your customer demographic?
(00:36:00) - What is the value proposition you market to get people to come to your store?
(00:37:52- How much are your salespeople making?
(00:40:28) - How are you acquiring used cars?
(00:45:07) - Inventory carry costs
(00:46:59) - What’s your role in the business?
(00:47:42) - Michael’s Florida experience
(00:59:43) - Have you ever considered going franchise?
(01:01:52) - Get in touch with Michael
Check out Bourne's Auto Center here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
11 Aug 2023 | #22 Gatekeepers of Automotive media, Carvana avoiding bankruptcy, Integrating AI into your car, Making EV batteries obsolete, CDG’s announcement for 2024 | Cliff Banks, Founder, The Banks Report | 00:58:01 | |
In this episode, I'm speaking with Cliff Banks, Founder of The Banks Report.
00:00 - Intro
01:38 - Cliff’s background
08:30 - The Fate of Carvana
16:40 - What’s next for the used car dealer?
34:10 - Are new car prices sustainable?
39:36 - Talking public auto stocks
44:25 - How automotive media is changing
56:30 - Wrapping up
Follow Cliff:
Twitter
The Banks Report
Please take a moment to visit this episode's sponsor:
Fullpath – Discover Automotive's Leading Customer Data and Experience Platform
Turn your first-party data into customers for life with Fullpath.
Check out the website for more and follow me on Twitter @GuyDealership!
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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
16 Jul 2024 | #101 Dealership Data Wiz: Beating the algorithm to sell cars, How to "sell to zero", Where A.I. is actually adding value | Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group | 00:41:53 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group where we discuss: Beating the algorithm to sell more cars, How to "sell to zero", dealers adapting to catastrophe, where A.I. is actually adding value and more.
This episode of the Car Dealership Guy Podcast is brought to you by:
DealerOn - Put the power of the highest-converting, fastest-performing website platform in retail automotive to work for you. Get guaranteed results when you switch to DealerOn. Learn more at https://www.dealeron.com/
Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today
Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:13) - Jeremy’s 25-year career at Rohrman
(00:07:02) - What is your main focus when it comes to technology today?
(00:09:22) - What’s the state of dealership technology?
(00:12:51) - How do you feel about integrated tools?
(00:14:45) - What tools are you using to enhance the customer experience?
(00:18:01) - What are the best AI tools for dealerships right now?
(00:19:19) - How do you see AI evolving in the dealership?
(00:24:28) - How does AI affect the service side?
(00:27:10) - How are you getting the best possible customer feedback?
(00:28:37) - What trends are you noticing in the market?
(00:33:30) - What’s your plan for the next decade?
(00:34:44) - Northwood
(00:39:40)- Closing thoughts
Check out Rohrman Auto Group here.
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CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
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Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
21 Nov 2024 | Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4 | 01:02:25 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/
Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/
Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/
Read the latest Haig Report: https://haigpartners.com/haig-report/
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Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:53) - Catching up with Alan
(00:05:03) - How will the EV trend impact dealership valuations?
(00:10:37) - An overview of the latest Haig report
(00:18:47) - What areas of weakness are you seeing at dealerships?
(00:22:43) - What are you getting calls for from buyers?
(00:35:06) - How does Scout impact the industry?
(00:43:34) - What’s driving deal-making velocity in this current market?
(00:48:07) - Leveraging AI in dealership valuations
(00:53:09) - What’s your outlook for 2025?
(00:57:30) - Closing thoughts
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
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Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
20 May 2023 | #10 Dealer's secret weapon, How ChatGPT will change the car business, what dealers know about you, CDG's crazy car buying idea | Aharon Horwitz, Co-Founder & CEO of Fullpath | 00:43:23 | |
In this episode, I'm speaking with Aharon Horwitz, co-founder and CEO of Fullpath.
(00:00) Intro
(01:23) Fullpath's story
(03:45) What Fullpath does for dealers & consumers
(06:20) Leveraging 1st-party data
(13:56) Business metrics (16:56) Best/worst marketing strategies
(22:20) How AI can help dealers & consumers
(33:34) CDG's vision for AI-powered car-buying
(41:54) Wrapping up
Learn more about Fullpath.
Check out the website for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here.
his podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
14 Jul 2023 | #18 What's next for auto lending, When will car prices drop, How the FED really works, Receiving a call from Warren Buffett | Danielle DiMartino Booth, CEO & Chief Strategist of QI Research | 00:54:38 | |
In this episode, I'm speaking with Danielle DiMartino Booth, CEO & Chief Strategist of QI Research.
00:00 Intro
01:20 Danielle's background
08:00 Understanding the Federal Reserve
13:20 Dealing with labor shortages
17:10 How QI Research conducts research and analysis
19:25 What's next for inflation?
29:10 The state of auto lending
36:20 Will car prices come down?
42:25 What's next for interest rates
49:20 Best & worst signals in the market right now
53:00 Wrapping up
Follow Danielle:
Twitter
QI Research
Check out the website for more and follow me on Twitter @GuyDealership!
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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
30 Apr 2024 | #79 CDG Market Update: Can leasing save the car business, $25,000 Teslas, Negative equity crushing new car sales | Jessica Caldwell, Head of Insights at Edmunds and Gen Balouev, General Manager of Norm Reeves Honda Superstore West Covina | 00:47:51 | |
Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds.
This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed.
From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.
Let's get into it!
This episode of the Car Dealership Guy Podcast is brought to you by:
Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:41) - Q1 Performance reports
(00:05:38) - The health of the new vehicle market
(00:09:31) - What brands are winning right now?
(00:14:30) - The state of affordability in sub-compact cars and pick-up trucks
(00:18:39) - Combating the affordability crisis
(00:22:15) - Negative equity
(00:27:43) - Interest rates
(00:31:13) - Used car profitability
(00:37:08) - EVs
(00:45:50) - Expectations for Q2
Check out Edmunds here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
16 Jan 2024 | #50 Rise of Lease Here Pay Here dealerships, Innovating payment affordability, Subprime consumer health check | Tim Lawrence, CEO of LHPH Capital | 00:34:23 | |
In this episode, I'm speaking with Tim Lawrence, CEO of LHPH Capital
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
AutoFi - AutoFi's powerful platform helps dealers sell smarter, not harder—online and in the showroom.
Learn more at autofi.com/cdg
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:24) - Tim’s previous life as a marriage and family counselor
(00:07:11) - What is Lease Here Pay Here?
(00:08:56) - How is this different from Buy Here Pay Here?
(00:11:01) - How does this model impact dealers and consumers?
(00:12:51) - How do you and the dealer make money?
(00:15:32) - What are you seeing from consumers right now?
(00:16:56) - Thoughts on EVs
(00:19:13) - How do you break into a new market?
(00:21:02) - Who else is doing this model?
(00:21:53) - What’s the IRR for a dealer on one of these loans?
(00:23:07) - Who’s accountable for service in this model?
(00:24:13) - Are we headed to a world where most people will not own their vehicles?
(00:29:01) - How are you being impacted by interest rates?
(00:31:31) - Will used car leasing ever go mainstream?
Check out LHPH here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
26 Dec 2024 | From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar, CEO of ZT Corporate | 00:43:02 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I speak with Taseer Badar, CEO of ZT Automotive. We dive into his entrepreneurial journey, including how President Obama "pushed him" into the car business, explore his M&A strategy, uncover which brands are on his wishlist, and reveal the tough realities behind employee layoffs.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. Corpay - Corpay is transforming how dealerships handle payments. We help you save time, score big rebates, and ditch manual headaches — all while syncing directly with your DMS. Trusted by dealerships coast to coast, Corpay is here to rev up your efficiency and profitability. Don’t settle for “good enough” in your AP. Visit booth #658 at NADA or learn more @ https://www.corpay.com and see what Corpay can do for your bottom line.
2. Mia - Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another lead. Learn more @ https://www.mia.inc/
3. Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by learning more @ https://news.dealershipguy.com
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
01:44: How did Taseer enter the automotive industry?
06:24: What led to diversifying into auto retailing?
18:34: How does Taseer approach innovative customer service?
21:42: What acquisition strategies and preferences does Taseer have?
21:48: How does Taseer focus on community and market needs?
22:06: How does Taseer evaluate and enhance dealerships?
23:49: What personal touch does Taseer bring to leadership?
28:51: What is the future of the auto industry and EVs?
37:39: What are Taseer's closing thoughts?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ / guydealership
Instagram ➤ / cardealershipguy
TikTok ➤ / guydealership
LinkedIn ➤ / cardealershipguy
Threads ➤ https://www.threads.net/@cardealershi...
Facebook ➤ https://www.facebook.com/profile.php?...
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#AutomotiveIndustry #Entrepreneurship #BusinessDiversification | |||
10 Dec 2024 | Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group | 00:52:29 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group where we discuss: How he's hacking the game of dealership attention by creating viral videos for his dealership, Getting on General Motor's radar and landing one of the biggest cameos in automotive, and his next big idea for automotive content.
This episode of the Car Dealership Guy Podcast is brought to you by:
Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/49xHsQg
Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901.
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:45) - Catching up with Nathanael
(00:06:42) - Nathanael’s background and career in content
(00:12:02) - How do you measure the success of your content?
(00:16:26) - Do you put any paid spend on your content or is it all organic?
(00:17:57) - How do you execute on creating content?
(00:20:21) - How do you measure the success of short and long-term campaigns?
(00:24:17) - At what point does a dealership need to bring on a content person?
(00:25:38) - Do strive to go viral in your content?
(00:29:56) - Has there been a specific campaign that’s been disproportionately successful?
(00:32:10) - Creating a ‘The Office’ spoof for a Dealership
(00:44:46) - What are the biggest mistakes dealers are making in the content game?
(00:48:34) - What’s on your mind these days?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
05 Dec 2023 | #41 How CarGurus is evolving, Amazon’s threat to car dealers, Cracking down on fake car prices, Why he’s hiring former dealers | Jason Trevisan, CEO at CarGurus | 00:52:21 | |
In this episode, I'm speaking with Jason Trevisan, CEO at CarGurus.
This episode is brought to you by:
CarNow - The industry leader in automotive messaging and digital retailing solutions. See how CarNow can make an impact at your dealership by visiting https://info.carnow.com/cdg
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Links:
CarGurus
Jason on LinkedIn
CDG's emergency episode on Hyundai/Amazon
Topics:
(00:00:00) - Intro
(00:02:30) - Jason’s journey into automotive
(00:03:32) - The impact of technology on the consumer experience
(00:05:50) - Taking over as CEO
(00:08:12) - CarGurus’ core business model
(00:12:59) - Balancing keeping customers and dealers happy
(00:14:37) - What are you doing to mitigate bad-faith actors?
(00:17:45) - How do you hedge your business against Google?
(00:22:42) - How do you envision the company evolving alongside the customer experience?
(00:26:07) - Why is CarGurus a great option for consumers?
(00:27:18) - Do you recruit Ivy League students?
(00:33:38) - CarOffer
(00:39:46) - Thoughts on Hyundai/Amazon
(00:44:20) - How will dealer marketing change over the next 5 years?
(00:49:07) - How are you thinking about the future of CarGurus?
Check out CarGurus here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
18 Feb 2025 | Hard Lessons Learned: Brute-Forcing His Way to 12 Dealerships & $1B+ Revenue | Matt Bowers, Dealer Principal at Matt Bowers Auto Group | 00:56:50 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Matt Bowers, Dealer Principal of Matt Bowers Automotive Group, to discuss how he brute-forced his way to 12 dealerships and $1 billion in revenue, his unlikely start in the car business and tumultuous path to becoming a powerhouse auto group owner, the most important factor when buying a dealership, and much more.
This episode is brought to you by:
1. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
2. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:56: What are Matt's insights from the NADA Convention?
02:00: How does the Super Bowl relate to Matt's personal life?
02:36: What are the crowdsourced opinions on Matt Bowers?
03:33: What was Matt Bowers' early career like?
04:34: What family background and early influences shaped Matt Bowers?
05:48: What challenges did Matt Bowers face in his career progression?
10:25: What led to Matt Bowers' transition to ownership?
25:41: What market trends and acquisition strategies are relevant in the industry?
27:59: What are the challenges and risks in the business?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
#CarBusinessJourney #OvercomingAdversity #MentorshipImpact | |||
07 Nov 2024 | How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud | 00:31:28 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting https://hubs.la/Q02WVYbV0
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
WarrCloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:32) - Jim’s background and career
(00:04:46) - The state of the dealership
(00:12:16) - What’s driving the rise in warranty work?
(0:17:38) - Are we moving into a world where the entry-level vehicle disappears?
(00:20:44) - How are dealers generating recall work?
(00:24:07) - Where are opportunities to implement new technologies for dealerships?
(00:26:31) - Warrcloud’s recent capital raise & product roadmap
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
02 May 2024 | #80 Building the dealership of the future, Selling 30K cars per year, Why AI isn't working today, Future of Carvana | Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) | 00:48:03 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) where we discuss: Running a dealership like a tech company, Selling 30K cars per year, Why AI isn’t working today, The future of Carvana and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:31) - Jeremy’s background and career
(00:08:31) - What is it like running a dealership in SF?
(00:12:15) - What are you doing differently to meet the modern demands of the consumer?
(00:18:52) - What does your tech stack look like?
(00:20:56) - What are you seeing in consumer demand right now?
(00:25:02) - How are you getting feedback from customers?
(00:27:54) - How does your profitability compare to other dealers?
(00:29:59) - How are you working with Upstart’s AI?
(00:32:10) - What’s the state of AI in auto today?
(00:37:26) - Where does Carvana fit in the marketplace?
(00:38:42) - Why did you choose a third party for your website?
(00:41:50) - EVs
(00:45:07) - How are you approaching service?
(00:46:02) - How are you thinking about the next few years for the industry?
Check out DGDG here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
19 Jan 2025 | The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight | 00:26:54 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes.
This episode of the Car Dealership Guy Podcast is brought to you by Foureyes:
Foureyes - No one buys a car because AI bombards them about test drives. They buy when they find the right match on your lot. That's why Foureyes built inventory-based text messaging -- to match your buyers to your vehicles. It sends updates about price changes, new arrivals, and suggested alternatives for vehicles your prospects want. Foureyes' AI even answers those nitty-gritty questions about trim levels, engine specs, heated seats, and more. Try it for free or Book time with us at NADA (booth #3563)! https://calendly.com/foureyesevents/nada-2025?month=2025-01
Try Foureyes free for 30 days: https://lps.foureyes.io/pe-texting-demo?utm_source=cdg&utm_medium=podcast&utm_campaign=cdg_podcast_25q1
Arizona dealer data laws discussed in the episode: https://lps.foureyes.io/data-rights-resources?utm_source=cdg&utm_medium=podcast&utm_campaign=cdg_podcast_25q1
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
00:05 – Who is David Steinberg, and what is Foureyes?
00:36 – What are the biggest challenges in automotive sales reporting?
01:36 – Why are the sales process and AI so important in the automotive industry?
03:48 – What is match rate, and how does it impact sales performance?
06:03 – How can AI improve sales outcomes for dealerships?
08:45 – In what ways does AI streamline dealership operations?
10:20 – How does AI enhance customer engagement in automotive sales?
12:05 – What are the biggest challenges in improving sales conversions?
22:24 – How do data ownership and privacy issues affect the automotive industry?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#AutomotiveSalesInnovation #AIinDealerships #CustomerMatchRate | |||
11 Jan 2024 | #49 How A.I. is changing car buying forever, Who's job is up for grabs, Predicting car shopper behavior, Buying a car in 2024 vs 2030 | Aharon Horwitz, CEO of Fullpath | 00:44:29 | |
In this episode, I'm speaking with Aharon Horwitz, CEO of Fullpath.
This episode is brought to you by:
Autofi - AutoFi's powerful platform helps dealers sell smarter, not harder—online and in the showroom.
Learn more at autofi.com/cdg
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:51) - Fullpath & customer data experience Platforms
(00:04:47) - What happened that spawned the opportunity for Fullpath?
(00:15:03) - How are you leveraging AI for the auto industry?
(00:20:29) - Where will AI have the biggest impact in the industry?
(00:25:13) - What’s the industry’s appetite for AI?
(00:36:53) - What does the car buying experience look like in 5 years?
(00:39:29) - How can smaller dealerships survive the AI wave?
Check out Fullpath here
Follow Aharon on X
Read Play Bigger by Al Ramadan
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
19 Mar 2024 | #67 Former NADA Chairman shaping the car business, When will Chinese cars come to US, Will FTC ruling cost consumers and industry $35B? | Geoff Pohanka, Chairman of Pohanka Automotive Group | 00:56:29 | |
In this episode, I'm speaking with Geoff Pohanka, Dealer and Former NADA Chairman where we discuss his involvement in the fight against FTC overreach, the $35B potential cost of the CARS rule, buying a Tesla to experience Direct-to-consumer firsthand, when will Chinese cars come to America and much more.
This episode is brought to you by:
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ AutoHaulerExchange.com
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:21) - Life after NADA
(00:03:07) - The Pohanka family business
(00:06:34) - Did you want to be a dealer?
(00:11:24) - What have you done to excel and grow your brand?
(00:14:23) - What does your role look like today?
(00:20:59) - The CARS Rule
(00:34:58) - What does Tesla do that is superior to the dealership model?
(00:38:46) - The EV future
(00:44:56) - Thoughts on China
(00:48:25) - What brands are you bullish on?
(00:53:22) - Will we have more or fewer dealers in 10 years?
Check out Pohanka Automotive Group here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
10 Nov 2023 | #37 Making millions from subprime loans, From the streets to $150K/month, Raising capital at Church, Acquiring stakes in dealerships | Bruce Miller, Owner at Miller Motors | 00:54:14 | |
In this episode, I'm speaking with Bruce Miller, Owner of Miller Motors.
This episode is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc
Podium - The lead conversion platform for car dealerships. Get 10% of your plan by texting “CarDealershipGuy” to (833) 441-1166 or visit https://bit.ly/48UKr4x
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:51) - Bruce’s journey into automotive
(00:06:17) Bruce’s business today
(00:09:57) - Bruce’s mentality in approaching business
(00:12:41) - Opening up a dealership
(00:27:41) - How Bruce runs his dealership
(00:35:44) - Profits
(00:36:56) - Marketing and tracking customers
(00:39:21) - It takes 100 customers to sell 21 cars
(00:41:29) - The main misconceptions about independent dealers
(00:43:16) - The future of the independent dealer
(00:46:42) - Learning about equity
(00:50:44) - Final thoughts
(00:53:06) - How to get in touch with Bruce
Check out Miller Motors here.
Get in touch with Bruce by calling him at (504) 615-9297
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
12 Dec 2024 | The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson, SVP of DLR50 | 00:29:16 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling, and unpack the infamous "Montana loophole" and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
DlrDMV – With DLR50, your dealership now has 24/7 portal access to calculations, pre filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Learn more @ https://www.dlr50.com/
OPENLANE – The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/
Effectv – Reach car buyers across all screens with precision. Effectv offers a full suite of multiscreen TV solutions that puts you in front of your customer whether they’re browsing for their next car or ready to make a purchase. Learn more @ https://www.effectv.com/industries/automotive/
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 – Intro
00:36 – What challenges hinder dealership growth?
01:48 – How did Dealer DMV start?
03:07 – What are DMV and titling issues?
04:48 – What solutions does Dealer DMV offer?
06:34 – How did COVID affect retailing?
07:27 – How does out-of-state titling work?
11:13 – What’s the future of car sales?
16:26 – How do EVs impact taxes?
18:25 – What is the Montana registration loophole?
20:31 – How does Dealer 50 improve operations?
23:55 – How do lenders support dealerships?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#DLRdmv #DealershipSolutions #CarRegistrationProcess | |||
13 Feb 2025 | How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars | Industry Spotlight | 00:38:45 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos.
This episode of the Car Dealership Guy Podcast is brought to you by Amazon Autos.
1. Amazon Autos - Learn more about the Amazon Autos Beta here
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
01:02 What are the challenges in digital car retailing?
03:02 How do dealer partnerships influence profitability?
05:58 How does the omni-channel approach improve customer experience?
10:12 What are the future solutions for F&I products?
24:48 How has Amazon impacted CSI scores?
25:09 How does the Amazon sales process work in dealerships?
26:15 How do Amazon standards affect customer satisfaction?
28:54 What are Amazon's dealer standards and policies?
36:37 How can dealers participate and collaborate more effectively?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
25 Feb 2025 | How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpoint—The Card Swipe | Industry Spotlight | 00:32:58 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jennica Krebsbach, Controller at Van Horn Auto Group, and Julie Douglas, CEO of Dealer Pay.
This episode of the Car Dealership Guy Podcast is brought to you by Dealer Pay:
1. Dealer Pay – Designed to increase productivity and customer retention, Dealer Pay is a dealer-specific payment acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the U.S. Contact Julie today - julie@dealer-pay.com or 636-442-4901
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
01:22 What is the role of a controller in an auto group?
03:59 How has technology impacted the auto industry?
05:09 How does cash management work in daily operations?
05:45 What is the Employee Stock Ownership Plan (ESOP) at Van Horn?
08:21 What are the challenges and solutions in credit card processing?
10:20 How does DealerPay streamline payments?
17:36 What are the strategies for fraud prevention and compliance?
21:28 How does credit card surcharging work in the auto industry?
27:35 What are the future trends and advice for aspiring controllers?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
02 Jan 2025 | The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding | Matt Murray + Jake Hughes from Widewail | 00:34:58 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perfect blend of high tech, high touch. Do more than generate and respond to reviews; use Voice of the Customer AI to gain insight into what's making your customers happy and what's not. Put your best foot forward with great reviews - because customers buy from those they know, like, and trust. 2,000,000 reviews managed and counting. Ready to see the difference? Visit Widewail.com to book your live demo today!
Check out Widewail's 2025 Auto Brand Scorecard here: https://www.widewail.com/brandscorecard
2. Tax Max - The Tax Max “File and Drive” Sales Event is a simple tax season program that will help your dealership boost down payments and get more customers approved. Tax Max files the customer’s tax return, the dealer gets the down payment and the customer gets the car. Use coupon code: CARGUY and receive 25% off the Tax Max VIP package. Learn more @ https://www.taxmax.com/TaxMax/car-dealer-overview.aspx
3. DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Learn more @ https://www.dlr50.com/
4. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites for quick, daily insights into automotive retail- delivered in under 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on Youtube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 Intro
01:16 How did Widewail get started?
02:00 How did Matt go from the Navy to starting Widewail?
04:26 How has managing online reviews changed over time?
08:52 How does Widewail help car dealerships?
11:09 What happens when staff get bad reviews?
16:57 Why are star ratings so important?
17:41 How will AI change car dealerships and marketing?
22:56 Why does being honest about prices matter to customers?
25:39 What do people think about EVs versus regular cars?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ / guydealership
Instagram ➤ / cardealershipguy
TikTok ➤ / guydealership
LinkedIn ➤ / cardealershipguy
Threads ➤ https://www.threads.net/@cardealershi...
Facebook ➤ https://www.facebook.com/profile.php?...
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#automotiveindustry #customerexperience #reputationmanagement | |||
01 Aug 2024 | #106 Rise of the A.I. employee in car dealerships, Hack to converting 99% of customers, Raising $420M for the future of A.I. | Eric Rea, CEO of Podium | 00:39:50 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Eric Rea, CEO of Podium where we discuss: The rise of the A.I. employee in car dealerships, Hack to converting 99% of customers, Raising $420M for the future of A.I. and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
Podium -Turn every lead from website, email, text or phone into more sales for your dealership. Podium’s AI BDC converses directly with customers to schedule test drives, answer inventory questions and even make sales with context from your website and customer history. And you’ll never miss a lead again, as Podium’s AI BDC is available 24/7, day or night. Get your first month of Podium free until August 2. Text CDG to (385) 293-3461 or visit https://bit.ly/PodiumFree1 to get started.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:43) - Eric’s background and career
(00:05:34) - What is the state of automotive technology today?
(00:11:01) - What are the real applications of AI that dealers are adopting?
(00:15:43) - Revenue mining
(00:16:37) - Is there any progress in AI on the service side of the industry?
(00:19:20) - Are text communications as effective for dealerships?
(00:23:49) - What should dealers expect how they will retail cars over the next few years?
(00:31:03) - What is the bottom line ROI for this technology?
(00:32:42) - What was it like selling to dealers in the early days?
(00:34:47) - What other ways are you working with dealerships?
(00:36:57) - Closing thoughts & the future of buying cars
Check out Podium here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
13 Jun 2024 | #92 Leading the fastest-growing car brand in America, Investing $1B on new dealerships, Hyundai's solution for fast charging? | Randy Parker, CEO of Hyundai Motor America | 00:44:36 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Randy Parker, CEO of Hyundai Motor America where we discuss: leading the fastest-growing car brand in America, Investing $1B in new dealerships, A solution for fast charging? The Future of FSD for Hyundai.
This episode of the Car Dealership Guy Podcast is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:59) - Randy’s background and career
(00:06:31) - What have been the key drivers to Hyundai’s market share growth?
(00:09:37) - How do you improve the Hyundai image while offering flexibility for your dealer network?
(00:12:47) - How important has design been to Hyundai’s success?
(00;15:31) - Stated vs. revealed preferences
(00:17:17) - What will be the next ‘important’ thing to consumers?
(00:18:31) - Robotaxis
(00:20:48) - How do you maintain momentum in a market that is becoming increasingly competitive?
(00:26:21) - Are EVs inevitable in the long term?
(00:28:42) - Thoughts on hybrids
(00:30:22) - Has the Hyundai customer changed in your time with the company?
(00:32:32) - How do you continue growing, but optimizing for the long term?
(00:34:50) - What’s on your mind and keeping you excited?
(00:37:07) - How are you thinking about affordability?
(00:39:20) - Marketing is the price you pay for being unremarkable
(00:41:24) - What’s your outlook for the company?
Check out Hyundai here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
24 Sep 2024 | #121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel | 00:33:08 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more!
This episode of the Car Dealership Guy Podcast is brought to you by:
CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.
This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.
You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect
CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com
Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Impel leverages proprietary behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint of the customer journey.Whether it’s supporting a shopper as they search for the perfect vehicle, booking showroom appointments, scheduling the next service appointment for a customer, or helping a consumer sell or trade-in their vehicle, Impel AI is with you every step of the way. Reach out today and see for yourself what Impel can do for you.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:10) - Updates since Devin was last on the show
(00:02:31) - What meaningful changes have happened in auto with AI?
(00:04:58) - What practical changes can dealers implement right now?
(00:07:39) - What level of adoption across the industry are you seeing?
(00:09:26) - Why did you acquire Outsell?
(00:14:35) - What does the dealership of the future look like?
(00:18:06) - Are we going to a centralized AI Dealership world?
(00:22:21) - What are you working to solve over the next 12 months?
(00:24:46) - How did the cyberattacks change your investment philosophy on cybersecurity?
(00:26:07) - How does a $100m deal get done?
(00:30:14) - How have you changed through all this growth?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
02 Jan 2024 | #47 Managing $500M+ in dealership ad dollars, Uncovering marketing budgets, Do gimmicky dealership mailers work? | David Regn, Co-Founder & CEO of Stream Companies | 00:37:46 | |
In this episode, I'm speaking with David Regn, Co-Founder & CEO of Stream Companies.
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ https://www.cdkglobal.com/dealership-xperience-platform
Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:38) - Starting Stream
(00:03:52) - What services does Stream offer today?
(00:04:16) - How have you seen dealers shift the way they deploy marketing dollars?
(00:08:59) - Stream’s scale
(00:14:27) - How much are dealers paying to acquire a customer?
(00:17:06) - Do local dealers have an embedded advantage over national brands or vice versa?
(00:18:35) - What is the budget you are responsible for and where is it being deployed?
(00:20:30) - Thoughts on 3rd party listing sites
(00:27:20) - Do you still believe in traditional media advertising?
(00:30:12) - Call to Actions
(00:32:32) - Are you doing anything in the AI space?
(00:33:47) - Is there any meaningful AI implementation on the consumer front?
Check out Stream Companies here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
17 Dec 2024 | The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana | 01:03:14 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Ernie Garcia Jr., Co-founder and CEO of Carvana. We dive into topics like the greatest comeback story of any public company ever, lessons from selling millions of cars, the future of the automotive wholesale business and much more.
This episode is brought to you by:
DealNow - The safe and simple way to avoid fraud, sign documents, and instantly transact any vehicle online. Learn more at https://dealnow.com/
CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com
Effectv - Reach car buyers across all screens with precision. Effectv offers a full suite of multiscreen TV solutions that puts you in front of your customer—whether they’re browsing for their next car or ready to make a purchase.
Learn more at https://www.effectv.com/industries/automotive/
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
(00:00:00) - Intro
(00:01:39) - Did you believe you could recover?
(00:03:19) - How do you keep the train on the tracks when there’s all this turbulence?
(00:06:20) - How has your relationship with your father changed?
(00:06:43) - Who helped you stay focused?
(00:10:14) - The inspiration for starting Carvana
(00:14:19) - What have been the most significant changes since the stock recovered?
(00:18:05) - Was there any reason you slowed down on acquisitions?
(00:20:35) - Hiring philosophies
(00:22:16) - How do you future-proof and evolve your business?
(00:36:31) - Carvana’s margins
(00:48:09) - Acquiring ADESA
(00:56:57) - Thoughts on AI in Carvana
(01:01:34) - Closing thoughts and the future of Carvana
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
28 Nov 2024 | From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title | 00:37:18 | |
Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/
Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting https://hubs.la/Q02WVYbV0
Fullpath - Discover Automotive's Leading Customer Data and Experience Platform. Learn more @ https://fullpath.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:56) - How has AI and dealership technology changed since January 2024?
(00:09:57) - How does Curator impact the consumer and dealer experience?
(00:16:28) - What data challenges is Fullpath working on solving?
(00:25:39) - What feedback has there been on implementing new technologies?
(00:28:56) - What was it like putting your partnership together?
(00:33:29) - 2025 predictions
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
18 Jul 2024 | #102 Electric Vehicle Expert: Inconvenient truth about electrification, EV tariff costing dealerships $100M/yr, Can the US power grid handle electrifying all cars? | Chris Nihan, President of EVready Energy | 00:48:11 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chris Nihan, President of EVready Energy where we discuss: The inconvenient truth about EV charging stations, whether the US power grid can handle electrifying all cars, the EV tariff costing dealerships $100M a year, best automaker EV charging programs and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
EVready Energy - Getting dealerships and retailers to become “EV ready” with the skills and strategies necessary to excel in the ever-changing electric vehicle industry. Learn more @ https://evreadyenergy.com/ev-readiness/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:11) - Chris’ background and career
(00:03:58) - The inconvenient truth of EV
(00:08:36) - How did you learn about this massive cost pain point?
(00:12:17) - What does your day-to-day look like to solve this problem?
(00:15:32) - What is the sentiment on the ground regarding EV charging and the investment required?
(00:17:12) - Can our grid handle the power needed for an EV America?
(00:21:24) - Where are dealers making mistakes in electrification?
(00:26:30) - Do you see dealerships offering charging installation as a value-added product?
(00:27:55) - What does the actual hardware look like?
(00:31:28) - What are the costs?
(00:38:11) - Where is the industry headed?
(00:42:54) - Which manufacturers are leading or lagging in electrification?
Check out EVready Energy here.
See if you qualify for EV Readiness: https://evreadyenergy.com/ev-readiness/
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
04 Apr 2024 | #72 Biggest sleeper brand in automotive, Selling dealerships for $100M+, Most improving automakers, F-150 Lightning a flop? | Alan Haig, President of Haig Partners | 01:13:43 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Biggest "Sleeper" brand in automotive Selling dealerships for $100M+, most improving automakers, was the F-150 Lightning a flop? and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/
Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/jobs
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:02) - The family aspect of the auto industry
(00:14:14) - Alan’s background
(00:07:46) - Why is the entrepreneur so important to the local dealership model?
(00:18:06) - What are you seeing in terms of opportunities for employees?
(00:23:33) - What are you seeing in the market?
(00:30:38) - What’s happening with Nissan right now?
(00:37:26) - What are your thoughts on folks who believe the dealership model is going away?
(00:42:53) - What brands are performing best right now?
(00:53:16) - Thoughts on Ford
(01:00:55) - Do you foresee China coming to the States?
(01:06:26) - What’s next for our industry?
Check out Haig Partners here - https://haigpartners.com/
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
20 Apr 2025 | Industry Spotlight: Why Tariffs Could Fuel a Used Car Squeeze– And How Dealers Are Pivoting | 00:34:43 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market.
Today, Sam sits down with Doug Obenhaus, President Texas Auto Sales, and David Kang, Chief Marketing & Analytics Officer, Copart.
This episode of the Car Dealership Guy Podcast is brought to you by Copart:
Copart – Are you looking to expand your dealership’s wholesale inventory? Finding front-line ready vehicles from finance, fleet, and rental consignors is now easier than ever. Copart Select gives you transparency that drives profitability and the assurance you need. Register as a Member to Get Started at https://carguymedia.com/44x0XYn
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
01:59 Biggest challenges in the car business?
05:00 Advice for independent dealers?
06:16 Where to find used car deals?
07:24 What is Copart’s benefit?
11:40 Best strategies for today’s market?
12:40 How does Copart handle arbitration?
20:23 How is AI changing autos?
31:08 International vehicle trade opportunities?
33:22 Is Copart’s marketplace fair?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
30 Jun 2023 | #16 How much money auto repair shops make, Pros and cons of franchising, How to avoid big repair bills, Will robots start changing tires? | Brian Beers, President of Prenlyn Automotive Group | 00:53:37 | |
In this episode, I'm speaking with Brian Beers, President of Prenlyn Automotive Group and Host of Business with Beers.
01:18 - Brian's background
06:48 - Franchise Pros & Cons
11:07 - How Brian sources shops
18:48 - Handling staffing for a group of shops
20:43 - Overhead, Returns, and Tax Sheltering
24:08 - Best and Worst Deals
27:48 - Margins & Marketing
32:13 - Best way for consumers to maximize dollars spent
35:48 - Dealing with inflation
39:43 - Auto Repair / EV predictions
47:18 - What's next for Brian and his group
50:38 - Wrapping up
Follow Brian:
brianbeers.com
Business with Beers
Check out the website for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here.
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
09 Jan 2025 | How AI Agents Are Extinguishing Service 'Heat Cases' and Protecting Dealership Profitability | Tasso Roumeliotis, CEO of Numa | 00:36:15 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns with customers and get full visibility into all service interactions. Numa answers every call, rescues and books service appointments and lets service teams see all customer communications in one place. Increase Repair Order revenue, expand your customer base and increase CSI. Learn more @ https://www.numa.com/ or visit them at NADA, booth 7012
2. TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroids, makes it easier for sales teams to sell with video and digital vehicle brochures, and helps grow your service business with video for service departments and service offers management that turns your website into a service marketing machine. And they do it all under one roof. Check ‘em out in Booth 851 at NADA and learn more @ https://tradepending.com/
3. AutoFi Inc - Whether online or in the showroom, AutoFi enables dealers to build trust and fast-track the deal to F&I. Learn more about AutoFi's digital retailing and showroom solutions @ https://www.autofi.com/cdg/
4. CDG Job Board - The #1 platform for connecting automotive professionals with job opportunities in the car dealership industry. Explore industry-specific roles and advance your career @ https://jobs.dealershipguy.com/
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 - Intro
02:08 - What key insights can Tasso share about the automotive industry?
02:28 - How are rapid tech changes impacting the automotive industry?
03:20 - What were the highlights of Tasso’s entrepreneurial journey?
08:38 - Why did Tasso transition to the automotive sector?
12:47 - How is AI transforming the operations of dealerships?
17:32 - What impact do negative customer experiences have on dealerships?
18:33 - How can AI improve communication in dealerships?
19:50 - What does successful AI integration in dealerships look like?
25:55 - What are the future opportunities in dealership technology?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
28 Nov 2023 | #40 Secrets behind dealership franchise laws, Consumer-friendly auto brands, Dealers’ top legal concerns | Leonard Bellavia, Founding Partner at Bellavia and Blatt Law | 01:11:57 | |
In this episode, I'm speaking with Leonard Bellavia, Founding Partner at Bellavia and Blatt Law
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ CDKglobal.com
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:47) - Len’s career in law and auto
(00:05:52) - How the perception of the dealer has changed over 40 years
(00:11:11) - The history of franchise laws
(00:15:48) - Do we still need franchise laws in today’s market?
(00:21:38) Is there a world where manufacturers become retailers?
(00:35:38) - What’s stopping Ford from going DTC with their EVs?
(00:47:23) - The benefit of Telsa embracing a franchise system
(00:51:09) - Do you get the taste of 2009 with everything we're seeing in the EV push?
(00:54:09) - What are the top concerns you hear from dealers today?
(00:59:21) - What brands would you recommend to buy or lease?
(01:02:44) - Dealers vs. Cancer
Check out Bellavia Blatt here
Get in touch via email at info@dealerlaw.com
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
02 Jul 2024 | #97 The Auto Tech Whisperer: The Next $300M Exit, Future of dealership technology, Rise of “vulture capitalism” | Mark Boyd, CEO of Boyd Ventures | 00:56:58 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Boyd, a prolific automotive tech entrepreneur where we discuss: the next $300m auto tech exit, Why great ideas don’t = success, should dealers incubate tech startups? And the rise of “vulture capitalism”.
This episode of the Car Dealership Guy Podcast is brought to you by:
Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:31) - Introducing Mark
(00:02:51) - Mark’s career in auto
(00;12:50) - Where will value be created over the next 5 years in the industry?
(00:15:10) - Customer Data platforms
(00:18:45) - What’s exciting to you in Auto tech right now?
(00:22:53) - What are some key themes you’re focused on as an Auto tech investor?
(00:27:29) - Is it smart for dealerships to incubate technology in-house?
(00:35:45) - Do you see OEMs moving to an agency model?
(00:41:35) - Thoughts on AI
(00:46:23) - What traits do you see in the best founders/CEOs?
Check out Boyd Ventures here - https://markboyd.com/
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
07 May 2024 | #81 Chairman of Hyundai Dealer Council speaks out, Selling 6,000+ cars in one county, Behind the scenes of Hyundai/Amazon partnership, Do dealers and car makers still need eachother? | Andrew Wright, Managing Partner at VINart Dealerships | 00:57:37 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:21) - Andrew’s background and career
(00:06:29) - VINart Group
(00:08:49) - What are the benefits you see from being in the Lehigh Valley?
(00:13:19) - Shifting from mainstream brands to luxury
(00:15:00) - What brands are you bullish on?
(00:17:14) - What challenges is Hyundai facing?
(00:20:51) - Becoming chair of the Hyundai dealer council
(00:23:10) - Dealers and manufacturers need each other more than ever
(00:27:21) - What brand would you bet on if you were a used-car dealer?
(00:31:13) - Operations and service
(00:38:01) - Amazon & The future of the dealer/customer relationship
(00:47:10) - What are you seeing in terms of consumer health?
(00:54:19) - Is anything keeping you up at night?
Check out VINart Group here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
20 Mar 2025 | How Tesla, Tariffs & Market Shifts Are Reshaping Car Sales | David Thomas, Director of Content Marketing at CDK Global | 00:36:01 | |
Today, I’m sitting down with David Thomas, Director of Content Marketing at CDK Global to discuss: Tesla polarizing customers and the brands they are flocking to, The potential impact of auto tariffs and how manufacturers are pivoting, the coming drought of used rental inventory—plus much more.
This episode is brought to you by:
DriveHRIS - DriveHRIS streamlines hiring, onboarding, timesheets, PTO tracking, and payroll—all in one seamless platform. Let DriveHRIS handle HR and Safety so you can focus on what really matters—boosting your CSI scores, improving customer experience, and selling more vehicles. Visit @ https://drive2025.com/ to grab your FREE workbook on 'Retention Strategies for Dealerships in 2025.
PayJunction - Are you leaving money on the table with your current payment processor? This is why PayJunction provides a modern, integrated payment solution that lowers costs, improves financial visibility, and streamlines transactions for auto dealers without requiring a software change. Ready to cut costs and save time? Download this free guide to learn how PayJunction can help your dealership optimize payments and cut costs here @ https://carguymedia.com/payjunction
🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:
Subscribe on Apple: https://carguymedia.com/apple_bites
Subscribe on Spotify: https://carguymedia.com/spotify_bites
Subscribe on YouTube: https://carguymedia.com/youtube_bites
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00: Intro
00:08 What is the current state of the auto industry?
01:10 What is David Thomas’ background and experience?
02:46 How does economic uncertainty affect consumer behavior?
06:26 How do inventory levels impact customer experience?
13:45 What are the latest trends in the EV market?
16:48 How does Tesla influence market dynamics and politics?
23:28 How can salesperson performance in dealerships improve?
30:34 What are the predictions for the auto industry’s future?
33:30 What are the final thoughts and conclusions?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
11 Jul 2024 | #100 The Auction Visionary: Selling 1.3 million cars a year, Why the gap between buyers/sellers is widening, Buying cars at 2:00 AM? | Shiv Dutt, President, U.S. Marketplace at OPENLANE | 00:37:28 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Shiv Dutt, President, U.S. Marketplace at OPENLANE, where we discuss: Wholesaling 1.3M cars a year, buying cars at 2:00 AM, why the gap between buyers and sellers is widening and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news
OPENLANE - National reach, comprehensive inspections, and a range of inventory, from dealer trades to commercial and off-lease exclusives. Learn more at https://openlane.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:20) - Shiv’s background and career
(00:03:25) - What was the most antiquated thing you saw in the auto industry when you started?
(00:06:37) - What’s the state of wholesaling today?
(00:08:08) - What does OpenLane do today?
(00:10:58) - What’s your digital thesis?
(00:12:57)- What trends are you seeing in the wholesale marketplace economy?
(00:23:13) - What are you seeing from an economic perspective?
(00:29:35) - How does OpenLane 10x from here?
Check out OPENLANE here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
27 Jun 2024 | #96 The TikTok Dealer: Livestreaming Car Negotiations to 1,000s, How dealers can kill on social media, Is the Cybertruck a flop? | George Saliba, Dealer Principal at J&S Mitsubishi | 00:53:14 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with George Saliba, Dealer Principal at J&S Mitsubishi where we discuss: why he's livestreaming car buying to thousands, how dealers can kill on social media, is the Cybertruck a flop? and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:41) - How George and CDG connected
(00:04:26) - Blowing up on social media
(00:05:56) - George’s career and background
(00:15:08) - Social Media approaches
(00:25:51) - What advice would you give dealers to grow on social media?
(00:26:56) - How many cars are you buying now?
(00:31:23) - Do you see dealerships incentiving salespeople to move cars via social?
(00:36:53) - George’s future opportunities
(00:44:04) - Thoughts on the market
(00:51:01) - Closing thoughts
Check out George Saliba on social:
TikTok
Instagram
Everywhere else
Check out J&S Mitsubishi here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
21 Apr 2023 | #6 Carvana’s secret sauce, what’s next for auto lenders, pros/cons of credit unions | Chris Coleman, Co-Founder of WithClutch | 00:49:54 | |
In this episode, I'm speaking with Chris Coleman, co-founder and Head of Product at WithClutch.
(01:10) Chris' background
(03:21) Carlypso origin story
(07:11) Carvana acquires Carlypso
(13:11) Transitioning post-acquisition
(18:27) What is Carvana's edge?
(24:56) Pros & Cons of working with credit unions
(34:42) Founding and growing WithClutch
(44:37) Does Carvana survive?
(46:37) Conclusion
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :)
Check out dealershipguy.com for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here. | |||
22 Feb 2024 | #60 Building the future of automotive retailing AI, Pivoting from fashion to cars, Acquiring a tech company in Eastern Europe | Devin Daly, CEO of Impel | 00:40:40 | |
In this episode, I'm speaking with Devin Daly, CEO of Impel
This episode is brought to you by:
Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/
Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/
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Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:23) - Devin’s career and Building Impel
(00:03:55) - Pivoting to auto
(00:06:28) - Did you come from an entrepreneurial family?
(00:07:15) - The evolution of the company
(00:09:21) - How are dealers using this data?
(00:11:36) - What are you building to help dealerships keep evolving?
(00:13:13) - Thoughts on AI
(00:21:48) - Where are you seeing the biggest impact from AI implementation?
(00:23:18) - Raising $130m and acquiring a business in the Republic of Georgia
(00:26:59) - Where are we headed with AI and the dealership?
(00:28:12) - Where are you seeing customers the most frustrated with the dealership experience?
(00:29:15) - What role does licensing play in all of this work?
(00:30:52) - Partnering with ACV Auctions
(00:33:35) - What do the next 5 years look like for our industry?
(00:34:46) - What is your most popular product?
(00:35:59) - Having a high bar for acquisitions
(00:37:20) - “Oh sh*t” moments
(00:38:22) - What products are most important to manufacturers right now
Check out Impel here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
20 Aug 2024 | #111 Why dealerships are still selling at record pace, Best and worst franchises, What's next for the car market, His letter to Elon Musk | Alan Haig, President and Founder of Haig Partners | 00:55:17 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Best and worst auto franchises right now, Why dealerships are selling at record pace, What's next for car market and his personal letter to Elon Musk.
This episode of the Car Dealership Guy Podcast is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:23) - The state of the market
(00:05:26) - Where do you see the industry heading over the next 12 months?
(00:08:14) - Thoughts on Stellantis
(00:09:16) - What brands are performing poorly?
(00:15:26) - How is the market still strong in this environment?
(00:19:06) - Is there fear in the dealer community?
(00:24:49) - Thoughts on dealership facility upgrade requirements
(00:28:29) - What are you seeing in terms of EV investments?
(00:33:09) - The state of Ford
(00:35:47) - What brands are high in demand?
(00:42:39) - Foreign entrants
(00:45:44) - Writing a letter to Elon Musk
(00:50:56) - Predictions
Check out Haig Partners here.
Check out Car Dealership Guy’s stuff:
CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
Instagram - https://www.instagram.com/cardealershipguy/
TikTok - https://www.tiktok.com/@guydealership
X - https://x.com/GuyDealership
LinkedIn - https://www.linkedin.com/company/cardealershipguy/
Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
01 Jan 2023 | Get deeper insights into trends shaping automotive retail. | 00:00:05 | |
18 Apr 2024 | #76 Scaling a $4.5B dealership empire, Future of the franchise model, The "15-minute" car sale | David Hult, CEO of Asbury Automotive Group | 00:50:13 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more!
This episode of the Car Dealership Guy Podcast is brought to you by:
AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload.
Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/
Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:57) - David’s career and background
(00:12:54) - How do you blend the cultures of the dealer groups you acquire?
(00:21:58) - How do you build conviction to follow through on an acquisition?
(00:24:12) - What does a week in your life look like?
(00:27:42) - Why do you keep the original names of the dealers you acquire?
(00:30:40) - How are you driving success throughout your organization?
(00:36:54) - How are you looking at AI?
(00:44:54) - Thoughts on the future of the industry
(00:46:37) - Is anything keeping you up at night?
(00:48:46) - What’s next for Asbury?
Check out Asbury Automotive Group here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
24 Nov 2024 | How Dealers Are Battling the Car Theft Epidemic | Industry Spotlight | 00:27:09 | |
Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail.
Today, Sam sits down with Melissa High, Vice President at @LoJack, and Aaron Zeigler, President at Zeigler Automotive Group, to discuss the winning strategies for car dealers to address the shifting threat of car theft on their lots.
This episode of the Car Dealership Guy Podcast is brought to you by LoJack by Solera.
LoJack by Solera - LoJack has transformed vehicle security with cutting-edge tracking systems and real-time law enforcement integration. Its innovative solutions provide dealerships and consumers with peace of mind by enabling rapid vehicle recovery and deterring sophisticated theft tactics. Learn more @ https://www.lojack.com/
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 - Intro
00:28 - What caused the auto theft crisis?
02:41 - How does theft impact dealership businesses?
03:04 - What solutions have been implemented to combat theft?
04:05 - What did you learn from other auto groups?
05:08 - What technological advances help prevent theft?
07:27 - How effective is LoJack in vehicle recovery?
10:58 - How does LoJack collaborate with law enforcement?
23:01 - What benefits does LoJack offer to consumers?
26:39 - What is the future outlook for theft prevention?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
03 Dec 2024 | How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X | 00:46:54 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Angela Zepeda, Global Head of Marketing for X, where we discuss: Her role in reshaping Hyundai's brand presence in the American Zeitgeist, Why Hyundai is leaning into EV innovation, and her vision for taking on her biggest challenge yet... the social platform, X.
This episode of the Car Dealership Guy Podcast is brought to you by:
Tax Max - The Tax Max “File and Drive” Sales Event is a simple tax season program that will help your dealership boost down payments and get more customers approved. Tax Max files the customer’s tax return, the dealer gets the down payment and the customer gets the car. Use coupon code: CARGUY and receive 25% off the Tax Max VIP package or above. Learn more @ https://www.taxmax.com/TaxMax/car-dealer-overview.aspx
Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:11) - Angela’s background and career
(0:05:59) - The transformation of the Hyundai brand
(00:09:28) - Why are non-EV shoppers buying Hyundai?
(00:11:19) - The Hyundai-Amazon Partnership
(00:15:07) - What has Hyundai that the average consumer doesn’t notice that has impacted the success of the brand?
(00:18:06) - What’s your honest take on the brand’s future?
(00:21:14) - The future of car sales
(00:23:12) - Taking on the role of CMO at X
(00:33:46) - How does Elon’s demeanor impact X’s marketing strategy?
(00:36:56) - The political polarization of social networks
(00:41:13) - Managing a brand with such a public view
(00:44:26) - Will dealerships advertise on X?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
14 Apr 2023 | #5 Future of car-buying, will small dealers go extinct, investment opportunities in EV space | Steve Greenfield, Founder of Automotive Ventures | 00:55:43 | |
In this episode, I'm speaking with Steve Greenfield, Founder/CEO of Automotive Ventures and author of the book "The Future of Automotive Retail."
(0:00) Intro
(1:33) What will car-buying look like in 5-10 years?
(11:22) Are smaller dealerships at risk of extinction?
(14:12) Will auto-makers go direct-to-consumer?
(24:22) Investment opportunities in the EV space
(33:45) Trends that Automotive Ventures is focused on
(51:35) What has Steve changed his mind about in the last 5 years?
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :)
Check out dealershipguy.com for more and follow me on Twitter @GuyDealership!
Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here. | |||
04 Aug 2023 | #21 Secrets of buying and selling dealerships, Best and worst auto franchises, Lessons from $5.5B of dealership buy-sell transactions, Have dealership profits peaked? | Alan Haig, President & Founder, Haig Partners | 01:25:16 | |
In this episode, I'm speaking with Alan Haig, President & Founder of Haig Partners, LLC.
00:00 - Intro
01:51 - Alan's background
10:07 - The journey to founding Haig Partners
20:21 - The state of dealership M&A
50:11 - Best & worst brands for consumer experience
59:36 - Will this hot market continue throughout the decade?
1:03:54 - The independent dealer market of the future
1:20:57 - Wrapping up
Follow Alan:
LinkedIn
Haig Partners
Please take a moment to visit this episode's sponsor:
Fullpath – Discover Automotive's Leading Customer Data and Experience Platform
Turn your first-party data into customers for life with Fullpath.
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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
08 Dec 2024 | How Robots Are Changing Car Sales—And What's Next | Industry Spotlight | 00:36:45 | |
Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail.
Today, Sam sits down with Ross Tinkham, GTM Leader at Podium, and Alex Lawrence, CEO of EV Auto, to discuss how dealers are leveraging AI to cover busy showrooms and sell more cars.
This episode of the Car Dealership Guy Podcast is brought to you by Podium.
Podium - Podium has transformed customer interactions with cutting-edge conversational AI and real-time messaging solutions. Its innovative tools provide dealerships with seamless communication, increased efficiency, and enhanced customer satisfaction. Learn more @ https://www.podium.com/car-dealership-guy/
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
Topics:
00:00 - Intro
00:32 - Who is Alex Lawrence the EV dealer?
00:56 - How did EV Auto first start?
02:53 - What challenges has Alex Lawrence faced?
05:03 - What is unique about EV service?
06:41 - How profitable is remote EV service?
09:56 - How does EV Auto create unique experiences?
12:13 - How is AI used at EV Auto?
17:55 - What is the future of AI in dealerships?
21:39 - How is AI’s sales impact measured?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#EVDealership #AIinAutoSales #MobileEVService | |||
17 Nov 2024 | How 2024 Innovations Are Solving Vehicle Shipping Issues | Industry Spotlight | 00:38:11 | |
Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail.
Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redefining vehicle shipping challenges in 2024.
This episode of the Car Dealership Guy Podcast is brought to you by Auto Hauler Exchange.
Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://hubs.ly/Q02NJdZ80
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:47) - Denton’s career and background
(00:04:48) - What is your biggest source of used cars?
(00:06:50) - What problem led you to Auto Hauler Exchange?
(00:11:43) - Introducing Royce
(00:16:56) - What does a typical vehicle shipment look like?
(00:24:13) - How do you make a profit?
(00:27:37) - Why hasn’t anyone else done this before?
(00:31:40) - What has been the ROI on using this service?
(00:33:43) - How do you respond to skepticism?
(00:35:59) - What are the strangest things you’ve shipped?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
14 Dec 2023 | #43 Building a $1.5B+ digital car auction, Peter’s car market predictions, OPENLANE's acquisition of Manheim Canada | Peter Kelly, CEO at OPENLANE | 00:27:14 | |
In this episode, I'm speaking with Peter Kelly, CEO at OPENLANE.
This episode is brought to you by:
Car Dealership Guy Newsletter - Become an automotive insider in just 5 minutes. Get the weekly email that delivers transparent insights into the car market. Be the first to know where the market is moving, for free. Join here: https://newsletter.cardealershipguy.org/subscribe
CarNow - The industry leader in automotive messaging and digital retailing solutions. See how CarNow can make an impact at your dealership by visiting https://info.carnow.com/cdg
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:41) - Peter’s background
(00:06:40) - Were you the first fully digital auction attempt?
(00:07:22) - What is Open Lane?
(00:09:41) - Acquiring Manheim Canada
(00:12:40) - Do you see the future of car buying being all digital?
(00:14:32) - What is the key to a successful auction at your scale?
(00:16:47) - Supply and demand
(00:21:36) - Looking abroad for value
(00:23:03) - Should American dealers be looking to Canada for vehicles?
(00:25:39) - What does the future of Open Lane look like?
Check out more on OPENLANE here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
08 Aug 2024 | #108 Building a 9-figure sales training enterprise, How an F5 tornado changed his life, Getting raided by the FBI, Walking away from a $1M salary | Andy Elliott, CEO of The Elliot Group | 01:00:34 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andy Elliott, CEO of The Elliott Group where we discuss: How an F5 tornado changed his life, Getting raided by the FBI, Walking away from a $1M salary, and why everyone should sell cars for 1 year.
This episode of the Car Dealership Guy Podcast is brought to you by:
DLRdmv - Everyone knows out-of-state titling is a major headache. It doesn’t have to be this way. Our friends at DLRdmv have created a program called DLR50 - A revolutionary approach to 50-state titling. With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, white-glove processing, and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more.
Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:00:38) - Elliott’s background and career before internet fame
(00:09:17) - Learnings from the dealership days
(00:18:35) - How were you able to build up this confidence?
(00:21:10) - The Elliott Group
(00:26:19) - What’s holding sales teams back in auto?
(00:28:54) - Can anyone be taught to sell?
(00:39:09) - What do you do with an underperforming store?
(00:44:43) - What are your insecurities these days?
(00:48:05) - How are you instilling humility in your kids?
(00:49:22) - Lovers vs. haters
(00:54:23) - What’s next for Elliott Group?
Check out Andy Elliott online:
The Elliott Group - https://elliott247.com/
Andy on Social media - https://link.me/officialandyelliott
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CDG News - https://news.dealershipguy.com/
CDG Jobs - https://jobs.dealershipguy.com/
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Everything else - dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
15 Oct 2024 | #127 Secrets to becoming a first-time franchise dealership owner in 2024! | Kyle Coleman, Owner of Coleman Automotive | 01:02:56 | |
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Kyle Coleman, Owner of Coleman Automotive where we discuss: How he went from selling Pokemon cards to Fords, the $50M voicemail that changed his life, His first 6 months as a franchise dealership owner and much more.
This episode of the Car Dealership Guy Podcast is brought to you by:
DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more.
Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/
CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com
Interested in advertising with Car Dealership Guy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:01:15) - Kyle’s background and career
(00:13:01) - Learnings from the CDG Podcast
(00:17:30) - Financing acquisitions
(00:19:58) - Valuing dealerships
(00:23:49) - Getting approved by franchises
(00:31:22) - Dealership profits
(00:33:56) - Doing things differently at the dealerships
(00:38:26) - Acquiring Toyota stores
(00:39:05) - Structuring dealership teams
(00:42:37) - Systems and processes
(00:44:48) - Plans for future financing and acquisitions
(00:45:31) - Kyle on starting his own private equity group
(00:58:15) - Advice for listeners
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. | |||
05 Jan 2025 | Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight | 00:37:31 | |
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Findley Ewing IV, CEO fo Ewing Automotive Goup, and Phil Zheng, COO of Richtech Robotics.
This episode of the Car Dealership Guy Podcast is brought to you by Richtech Robotics:
Richtech Robotics – Titan is the autonomous parts delivery system that keeps techs in bays, helping you reach new heights of productivity. By eliminating wasted trips to the parts counter, Titan boosts fixed ops efficiency by up to 12%, accelerating service times and streamlining operations. Let Titan handle the heavy lifting– reducing injuries, cutting downtime, and raising your dealership’s profitability. For a limited time, Richtech Robotics is offering a FREE 2-week pilot– just cover shipping. Visit richtechrobotics.com/cdg to book your trial now.
Need help finding top automotive talent? Get started here @: https://www.cdgrecruiting.com/
Interested in advertising with Car Dealership Guy? Drop us a line here @: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here @: https://bit.ly/3Suismu
Topics:
00:00: Intro
02:31: How does training workers improve customer service?
11:31: How are robots changing car repair work?
18:43: What does using robots in service look like?
19:07: How can robots help outside the car business?
20:28: How do robots help complete work faster?
22:42: How can mechanics use robots to save time and make more money?
24:53: How does automation make managing parts easier?
35:30: What’s next for robots and the car industry?
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. |
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