Business Analysis Live! (International Institute of Business Analysis (IIBA))

Join Susan and Scott as they talk about to how to best work with teams across different cultures. They talk with the International Institute of Business Analysis (IIBA) Account Managers from around the globe to get advice and practical tips: - Europe - Andy Grazebrook - Africa & Middle East - Koketso Chaba - India - Suvarna Veluthakkal - Asia, Pacific - Xavier Treguer - Latin America & Southeastern United States - David Rosales - Canada & Northern United States - Lia Spoltore In the discussion, the Account Managers discuss various aspects of effective communication across cultures, including:

- Not making assumptions when meeting someone - Get to know the person and build the relationship - Understand body language in different cultures - How time zones are important to take into consideration - The benefit and challenge of speaking multiple languages RESOURCES:

• Corporate Membership inquiries, email CorporateMembership@iiba.org
• IIBA Global Chapters
• IIBA Multilanguage Resources

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#culture #teamwork #communication

"Business Analysts are professional learners." Learning is a key skill (or is it a trait?) in business analysis, given that we often find ourselves in scenarios with limited information. Teaching is also important to the work we do. Do you know the differences between learning and teaching and how to incorporate these skills into your business analysis work? Susan and Scott are joined by Victoria Cupet, a business analysis practitioner, consultant, speaker and trainer, who has a doctorate in Education. They discuss various aspects of learning as well as how we share information with others, which can take on the form of teaching. RESOURCES: Victoria Cupet’s LinkedIn profile: https://www.linkedin.com/in/victoriacupet/ Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.   #communication #learning #teaching

In this episode of Business Analysis Live!, Scott and Susan talk with business architect, Breanne Casteel. They talk about business architecture, highlighting its critical role in connecting strategic vision with operational execution. Breanne shares the skills required for a business architect, her transition from business analysis, and the process of building effective business architecture. They go into the important role of business architect as a trusted advisor, focusing on the importance of communication, stakeholder engagement, and simplifying complex ideas. Additionally, they offer guidance for those interested in pursuing a career in business architecture.

Connect with Breanne Casteel on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessarchitecture #businessanalysis #trustedadvisor

Is there just one way to do business analysis? Is there a right way? How do we bring together all these techniques and tasks to achieve the right outcomes? Susan and Scott chat with Howard Podeswa about how to do business analysis work. Howard is an author of three books for business analysis professionals (see list below). You can follow Howard on LinkedIn.

Howard's Books: - The Business Analyst's Handbook - The Agile Guide to Business Analysis and Planning - UML for the IT Business Analyst

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis

It's the age-old #businessanalysis question: Do I need to do a gap analysis for this project? Any time we make a change, we need to assess the current state, identify the future state, and analyze where there are gaps between those 2 states. In this episode, Scott and Susan define gap analysis, when it is done and why. We get controversial in this episode as we talk about whether every gap is a thing to be solved. We also identify ways that you can apply gap analysis to your life. Uses for gap analysis are endless! 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#GapAnalysis #BusinessAnalyst

In this bonus episode, Scott and Susan talk with Dr. David Marco, President of EW Solutions and global authority in data governance.  We answer more questions from the Achieving More With Data: The Critical Role of Business Analysis in Becoming a Data-Driven Organization webinar and take listener questions about data analytics, the importance of business analysis to data projects and much more. 

Have a question on this topic? Ask us at live@iiba.org or leave us a voice message on our podcast homepage. 

#businessdataanalytics #dataanalytics #businessanalysis 

The Project Management body of knowledge says that projects fail due to missed requirements. The Business Analysis Body of Knowledge (BABOK) says requirements are missed because #stakeholders are missed. Missing requirements happen on projects. It's a common issue faced by #businessanalysts. In this episode, Scott and Susan discuss the impacts of missed requirements, how to avoid them and what to do when you discover it's happened.  

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#requirements #businessanalysis

How does curiosity help in your career? Curiosity leads to discovery and it can be fostered or suppressed. Christina (Tina) Lovelock and Adrian Reed join us for a discussion about curiosity and a global initiative they’ve launched called BA School Day. Curiosity allows us to explore and learn. For business analysis professionals, learning and asking effective questions are an important part of the role. But curiosity has no bounds in terms of job role. For example, storytelling and understanding the mechanics of a story, are a skill that can be used across many disciplines, and this has an element of curiosity and creativity. Susan says “business analysis professionals are professional learners” in our discussion. Adrian chats with us about how sales roles some similarities to business analysis. Can curiosity be developed? Tina shares her thoughts on how practicing curiosity can help us get more information to help us be more successful. Sometimes it can be intimidating to ask questions, and organizations can help or hinder this through their culture. By fostering an environment that’s safe to ask questions, organizations can improve their performance. Tina and Adrian share details about their initiative called the BA School Day. This is to raise awareness of the business analysis career for students in schools, colleges, and universities. It will help inform and inspire BAs of the future. It’s an opportunity for the business analysis community to engage their local community with resources from the website and make a pledge. Go to https://baschool.day/ to learn more. RESOURCES: BA School Day - https://baschool.day/ Book – The Accidental Salesperson

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #curiosity

Data never speaks for itself. You have to create truth with data. -Dr. Gary Edwards

In this episode of Business Analysis Live! we talk with Dr. Gary Edwards, CEO of Golfdale Consulting, who is a data analyst and data scientist. We talk all about the roles and responsibilities in data analysis and how business analysis professionals work with data scientists and other data-related roles. We cover your important questions arounds certifications (and, specifically IIBA's CBDA - Certificate in Business Data Analytics - certification). And, as usual, we answer your questions about the topic. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. 

#CertificateInBusinessDataAnalytics #DataAnalytics #BusinessAnalysis

In this episode of Business Analysis Live!, host, Susan Moore, talks with Dan Funk and Alex Herron from Sartography, a business process automation company, about business process models and why they matter to the work of business analysis. Hosted by Susan Moore, Community Engagement Manager at the International Institute of Business Analysis, this episode unpacks the key role of process models in driving project success and improving communication across teams.

We begin by addressing a common question: “Why do we need process models?” Many organizations struggle to recognize the value of process modeling, often viewing it as complicated or unnecessary. Through the insights and stories from Dan and Alex, we address these misconceptions and demonstrate how process models create a shared understanding among team members and stakeholders.

We also talk about introducing process modeling into your work, particularly where you may have some resistance to using them. With plenty of real-world examples, we highlight how business process models can drive better communication, improve decision-making, enhance collaboration, and contribute to more successful project outcomes.

Episode Highlights: • Why business process models are essential for clarity and alignment. • Overcoming resistance to modeling within teams and organizations. • Real-world examples of how process models enhance collaboration and decision-making. • Tips for introducing process models effectively and building stakeholder trust. • The tangible impact of process modeling on project outcomes, including risk mitigation and faster delivery. Resources

• Connect with Alex on LinkedIn
• Connect with Dan on LinkedIn

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠https://www.iiba.org/

#businessanalysis #businessprocess #processmodeling

Are you new to the business analysis profession? Are you thinking about going into business analysis?  From gaining domain experience, developing business analysis skills or just the benefits of volunteering to help start your career, Scott and Susan give tips for new professionals and share their own experiences starting their careers

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#businessanalysis #businessanalyst #volunteering #businessanalysis

In our recent livestream discussion, we talked with Laura Brandenburg from Bridging the Gap about transferable skills. This is for both the aspiring business analysis professional and the experienced professional looking to grow their team. We started the discussion about crafting resumes. To highlight transferrable skills, we should prioritize showcasing our achievements over merely listing responsibilities. By spotlighting our accomplishments, we can effectively shine a light on our soft skills and underlying competencies, presenting a more holistic view of our abilities. As senior BAs, we explored how we can assist our junior counterparts in cultivating transferable skills. This involves providing opportunities for them to actively participate in meetings and gradually assume more responsibilities in projects. By doing so, they can showcase their skills in practical contexts. We also touched on the topic of transitioning into industries where we lack domain expertise. We recognized the need to highlight our ability to quickly grasp new concepts, ask pertinent questions, and effectively collaborate with domain experts. Building a network within the target industry is a good way to open doors and navigate past initial HR screening processes that may screen based on industry experience. During the conversation, the value of Toastmasters International as a program for enhancing communication skills was mentioned. Gaining Toastmasters certifications can demonstrate communication competencies, a skill fundamental to our roles as business analysis professionals. RESOURCES: Laura’s YouTube Channel, Bridging the Gap – @bridgingthegapba

Laura’s website https://www.bridging-the-gap.com/

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠live@iiba.org⁠ or leave us a ⁠voice message⁠ on our podcast homepage. 

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #transferableskills #softskills

Even when business analysis professionals don't have a title of leader, they are informal leaders on projects. In this episode, Scott and Susan are joined by Lead Business Analyst, Supervisor and newest #CBAP (Certified Business Analysis Professional) holder, John Reeves who writes and talks about business analysis leadership. We learn from John the leadership skills most in demand for business analysts and how they can lead without authority. 

John is a frequent contributor of leadership articles to IIBA's member-exclusive quarterly publication, Business Analysis Magazine (BAM!). You can find his latest articles in these editions:

• Leading Through Task Calibration by John B. Reeves, AMA-CPM, CAPM, CBAP
• The Empathic Designer by John B. Reeves, AMA-CPM, CAPM, CBAP

IIBA Members can contribute content and earn CDUs towards recertification! Submit your article here. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#leadership #leadershipskills #businessanalysis #businessanalyst #IIBA

A Business Model Canvas is an analysis technique in the Business Analysis Body of Knowledge (BABOK Guide) and is a technique taught in business schools.  Susan and Scott talk with Connor Estabrooks, who is a recent MBA graduate, to discuss how the Business Model Canvas is used to analyze a business, or part of a business.

 

The discussion is framed around the nine parts of the Business Model Canvas:

- Customer Relationships

- Customer Segments

- Key Partnerships

- Key Activities

- Key Resources

- Value Proposition

- Channels

- Cost Structure

- Revenue Streams

 

RESOURCES:

Business Model Canvas (IIBA Members Only) https://www.iiba.org/knowledgehub/business-analysis-body-of-knowledge-babok-guide/10-techniques/10-8-business-model-canvas/

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠live@iiba.org⁠⁠ or leave us a ⁠⁠voice message⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #businessmodel #businessmodelcanvas

In this episode of Business Analysis Live!, Susan Moore, Community Engagement Manager at IIBA, speaks with Laura Paton, a LinkedIn Learning instructor, speaker, and trainer, about the critical role of communication in successful business analysis. Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals often act as the bridge between stakeholders and solution implementation, engaging with individuals across various levels of an organization, each with unique communication needs.

To connect effectively with this diverse audience, business analysis professionals must employ a range of techniques and skills tailored to different contexts and stakeholder groups. Communicating in a one-size-fits-all manner simply doesn’t work. The consequences of miscommunication can be severe, leading to misaligned goals, project delays, or even failure. Discover why clear and effective communication is essential for achieving business outcomes, learn strategies to overcome common challenges, and gain actionable tips to enhance your communication skills as a business analyst—all in this insightful episode! 🎙️Episode Highlights: • The Role of Communication • Challenges in Communication • Tailored Communication Strategies • Techniques for Effective Communication • The Cost of Miscommunication • Communication in a Digital World • Building Strong Stakeholder Relationships 🔗 Resources: Connect with Laura on LinkedIn Link to Laura's LinkedIn Learning course Business Analysis Communication Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at ⁠⁠⁠⁠https://www.iiba.org/ #BusinessAnalysis #CommunicationSkills #ProfessionalDevelopment

In this episode of Business Analysis Live!, Susan talks with Stuart Mullinger, business analysis practitioner, speaker and  a self-proclaimed "business analysis community cheerleader” to talk about the importance and power of community in the business analysis profession. We explore how professional relationships, and collaboration can elevate both individual analysts, organizations and the profession.

We discuss strategies for building meaningful connections with colleagues, overcoming collaboration challenges, and expanding perspectives through diverse professional networks.

Episode Highlights

• How to build valuable professional relationships
• The role of community in advancing the business analysis profession
• Tips for overcoming challenges with collaboration
• Where to find a few virtual business analysis communities if you want to get more involved!

RESOURCES:

Connect with Stu on LinkedIn

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠https://www.iiba.org/

#businessanalysis #community #collaboration

Susan Moore and, guest co-host, Fabricio Laguna (The Brazilian BA) introduce the concept of driving behaviors for business success, using the upcoming World Management Agility Forum conference as a backdrop. They are joined by Hugo Lourenco, founder of World Management Agility Forum, and Gonçalo Pereira, Human Factors Researchers at The Agile Thinkers to explore the critical role of human factors in business environments.

 

The discussion centers on the importance of key behaviors such as communication, cooperation, decision-making, and leadership in fostering business success. Hugo and Gonçalo emphasize the need for a behavioral management system that enhances agility, enabling businesses to adapt and thrive in rapidly changing environments. The conversation also touches on the relationship between IIBA and the conference, highlighting the alignment between business analysis and the human competencies outlined in the Business Analysis Body of Knowledge (BABOK Guide).

 

Listeners will gain insights into how the World Management Agility Forum evolved from a small gathering into a global event that attracts middle and senior management professionals seeking to connect with industry leaders and gain practical knowledge. Hugo shares the origins of the forum and its unique focus on human factors, which has led to significant improvements in business outcomes for participating companies.

 

The episode sheds light on how behaviors are the bridge between practices and context, making a strong case for prioritizing human factors in business training and strategy.

 

Resources: 

Connect with Hugo on LinkedIn

Connect with Goncalo on LinkedIn

Connect with Fabricio Laguna, The Brazilian BA

Learn more about World Management Agility Forum and their upcoming conference in Lisbon, Portugal

Business Analysis Live is hosted by ⁠Susan Moore⁠, Community Engagement Manager at IIBA

 

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠https://www.iiba.org/⁠

#businessanalysis #humanfactors #agility

In this episode, hosts Susan and Scott are joined by Mohsen Akhavannia, to discuss practical strategies for communicating effectively with AI tools like ChatGPT. Drawing parallels from business analysis, they explore how to formulate queries using natural, providing context, and asking follow-up questions to optimize AI interactions and get the outputs you want.

Whether you're new to AI or looking to enhance your querying skills, this episode offers valuable insights into leveraging AI effectively in your projects and daily workflows.

Connect with Mohsen on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.   #AIQueries #NaturalLanguageProcessing #BusinessAnalysis #ArtificialIntelligence #ChatGPT

What are the most important skills for business analysis professionals?  We discuss the top 9 skills identified in the IIBA Global State of Business Analysis report.  This is research from business analysis professionals around the world.  Can you guess what the top skill is for your career?  We count down to the #1 skill and take questions from the livestream audience.  

RELATED ARTICLES: 

• Skills Every Business Analysis Professional Needs https://www.iiba.org/business-analysis-blogs/skills-every-business-analysis-professional-needs/

RELATED PODCASTS: 

• Leadership Skills for Business Analysis https://spotifyanchor-web.app.link/e/p91btHCHcxb
• Communication: How to Ask Better Questions https://spotifyanchor-web.app.link/e/p91btHCHcxb   

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA  We discuss business analysis topics and answer questions from our live audience.  

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

Learn more at https://www.iiba.org/ 

#businessanalysis #skills #career

Show less

In this discussion we talk about hiring business analysts from the hiring manager perspective. It may also be useful for business analyst applicants to understand what hiring managers are looking for. Our guest on this episode of Business Analysis Live is Yulia Kosarenko, who has a YouTube channel called Why Change.

We start by discussing the importance of the job description. It’s important to articulate details about what the candidate will be doing in the job. We discuss communication skills for BAs, emphasizing the ability to listen actively, ask effective questions, and convey complex information in a clear and concise manner. We also chat about the importance of being able to adapt communication style to different stakeholders, including technical and non-technical team members. The conversation then moves on to the topic of job interviews and how to prepare for them. Yulia shares some tips on how to research the company and position, as well as how to practice and refine your responses to common interview questions. We also discuss the importance of being authentic and honest during the interview process, and the value of showing enthusiasm and a genuine interest in the company and role. Later in the conversation, we discuss the importance of professional development and staying up-to-date with industry trends and best practices. We mention the benefits of attending conferences, webinars, and other industry events, as well as participating in local IIBA chapters. Yulia notes that certification is also a useful way to demonstrate knowledge and experience in business analysis, but emphasizes that it is not a guarantee of competence or fit for a particular role. We wrap up by discussing the importance of the business analysis mindset, which includes traits such as curiosity, problem-solving skills, and a focus on continuous improvement. While technical skills and experience are important, it is often these soft skills and mindset that differentiate top-performing BAs. As always, we answer questions from our viewers during the livestream. RESOURCES: 20% discount code for the Job Interview Clinic (with BA extras: yulia-spring-20) https://courses.why-change.com/ How to Screen Business Analyst Resumes - https://www.youtube.com/watch?v=TtFf3RQ7Z2w&t=0s Writing a Business Analyst Resume - https://www.youtube.com/watch?v=Z4YoyxUviow&t=0s Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #interview #hiring

Susan and Scott talk with Eno Eka, Founder of Business Analysis School, about the Global State of Business Analysis (GSBA), the report from IIBA's annual survey that shares insights from business analysis professionals from all over the world.

Resources:

• The video version of this podcast includes the report slides.
• Get a free GSBA infographic of the report.
• IIBA members have access to the full report
• Connect with Eno on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis

Have you thought about moving into a business analysis career but are concerned you might not have the right skills? Many business analysis professionals started their careers in a different field altogether. (Hint: you don't need a computer science background to get into business analysis!) In this episode, Scott and Susan talk about switching your career into business analysis and answer your questions about how to do that.  

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #career #careerchange #businessanalyst

In this episode of our podcast, Susan and Scott discuss the recent book launch of Futureproof: Amplifying Agility with AI and Insightful Business Analysis focusing on AI and business analysis. They are joined by Angela Wick and Tim Coventry, authors of the book, who share insights on the urgency of business analysis in an AI environment, the AI Accelerator Framework, and the upskilling needed for BAs in an AI-driven world.

Here are three key takeaways from our conversation:

1. Continuous Analysis in an AI World: Angela and Tim emphasize the importance of viewing analysis as a continuous process rather than a phase in a project. With the rise of AI, the focus shifts towards ongoing analysis, hypothesis creation, and fast experimentation to drive decision-making and value creation.

2. Upskilling for Success: The authors highlight the significance of upskilling for business analysis professionals in the era of AI. They stress the importance of gaining practical experience, seeking mentorship, and engaging in social learning to enhance skills beyond traditional classroom knowledge.

3. AI Accelerator Framework: Angela and Tim introduce the AI Accelerator Framework discussed in the book, which helps BAs understand how analysis fits into the broader context of business results, user behaviors, and strategy. This framework encourages BAs to focus on creating value-driven hypotheses, conducting experiments, and linking business outcomes to user behaviors.

Join Susan, Scott, Angela and Tim as they explore the future of business analysis in the age of AI, discuss practical examples and vignettes from the book, and provide valuable insights for professionals looking to adapt to the evolving landscape of business analysis.

RESOURCES:

• Angela Wick on LinkedIn
• Tim Coventry on LinkedIn
• Futureproof: Amplifying Agility with AI and Insightful Business Analysis by Angela Wick and Tim Coventry

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#BusinessAnalysis #AI #FutureProof #ContinuousAnalysis #Upskilling #AIAcceleratorFramework #ValueCreation #DecisionMaking #BusinessOutcomes

In this episode of Business Analysis Live!, host, Susan Moore, is joined by Bindu Channaveerappa, business analysis practitioner, speaker and author of the new book,  Cybersecurity and Business Analysis, to discuss the connection between cybersecurity and business. The episode begins by addressing common misconceptions about cybersecurity, such as the idea that it is strictly a technical domain, and introduces a broader perspective that involves business processes, human factors, and proactive risk management.

Bindu explains how traditional cybersecurity approaches, which often focus on technical solutions like firewalls and anti-virus systems, are incomplete without incorporating business analysis. She emphasizes the concept of "shifting left," a strategy that encourages business analysis professionals to consider security from the earliest stages of a project. This proactive approach helps prevent costly issues later in the project lifecycle, ensuring security is integrated as a core component rather than a last-minute addition.

The conversation then explores into Bindu’s personal journey of discovering how cybersecurity and business analysis intersect, including how preparing for IIBA’s Certificate in Cybersecurity Analysis (CCA) made her an advocate for greater awareness among business analysis professionals. She shares how her experiences inspired her to write a book that provides practical strategies for integrating cybersecurity into everyday business analysis activities.

Bindu highlights how self-reflection is a core competency for business analysis professionals in understanding biases, evaluating decisions, and analyzing risk more effectively. By applying reflective practices, business analysis professionals can become better equipped to identify vulnerabilities, consider ethical implications, and make more informed decisions when it comes to cybersecurity.

RESOURCES

• Connect with Bindu on LinkedIn
• Purchase her book and find more resources on cybersecurity and business analysis

Learn more about IIBA’s Certificate in Cybersecurity Analysis (CCA)

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA 

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

Learn more at https://www.iiba.org/

#cybersecurity #businessanalysis #selfreflection

Business Analysis Planning and Monitoring is one of the knowledge areas identified in the BABOK© Guide. If you've never performed business analysis planning on a project, you might think it's another one of those upfront planning processes from waterfall. In this episode, Scott and Susan, along with guest Hans Eckman, demystify what this essential area is all about. We talk about how and when this is done in both #waterfall and #agile projects as well as how planning can ensure you set yourself up for success in your work!

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #babok 

What is a Product Owner? There's a lot of myth and rumor about this important role in agile organizations.   In this episode, Scott and Susan welcome Emily Midgely, a Product Owner (and President of the IIBA Cleveland [Ohio] Chapter), to talk about what Product Owners do. They get into the skills needed for this work, how Product Owners work with business analysts and other roles in an organization and, as always, they answer questions from the audience about product owners and product ownership. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #productowner #agile

After over 50 episodes of Business Analysis Live, Susan & Scott look back at the most popular episodes and a fun event in Las Vegas that didn't make it into a Business Analysis Live episode. As always, we answer your questions live during our broadcast! You can view this podcast on YouTube

Find the top podcasts we mentioned plus more at our Spotify homepage! Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#communication #businessanalysis #bestof

Listening is critical to the work of business analysis professionals but it seems like such a passive activity. Why is listening important? How do you listen actively? What are the benefits of listening to your work? And how can you improve your listening skills? Scott and Susan share their experiences in these areas and answer your questions about how to listen effectively. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#activelistening #listeningskills #businessanalysis #businessanalyst #interview

In this episode Scott and Susan talk about the magical world of requirements traceability. Traceability is an important way to ensure that you are delivering what has been committed to in the project but it's a task that is sometimes missed. We talk about our experiences with tracing requirements and answer listener questions too. 

Do you have a question on this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#RequirementsTraceability #BusinessAnalysis #BusinessAnalyst

Susan Moore and Scott Bennett are joined by guest speaker Mindy Bohannon, to delve into the challenges of difficult conversations. They share their own reactions and triggers when faced with such conversations and discuss how to approach them in a productive and empathetic manner. Mindy highlights the role of empathy in diffusing tension and getting everyone back on the same page. The hosts and guest emphasize the importance of acknowledging and managing emotions during these encounters. A few key take-aways: 1️⃣ Respect is Key: Difficult conversations can be challenging, but they ultimately come down to respect. 💯🤝 2️⃣ Focus on Objectives: It's easy for difficult conversations to go off track and become tangents. To avoid this, it's crucial to stay focused on the objective. 🎯📈 3️⃣ Cultural Awareness: Our guest speaker shared a fascinating personal experience about working with someone from a different cultural background. By fostering cultural awareness, we can create a more inclusive and understanding environment. 🌍🤝

Resources:

• 20% rebate on IIBA certifications (ends 29 Dec 2023)
• Connect with Mindy on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.   #PodcastEpisode #CommunicationSkills #DifficultConversations #PersonalGrowth #ProfessionalDevelopment #CommunityEngagement

This special episode of Business Analysis Live! is (virtually) direct from the 2022 Building Business Capability Conference held in Florida. Scott and Susan interview leading business analysis thought leaders and key speakers from the conference to learn more about the hot topics from this year's conference and what it's like to get together live after a 2 year pause in conferences. 

Hear thoughts and perspectives from:

• Angela Wick
• Fabricio Laguna
• Christina Lovelock
• Jennifer Bedell
• Filip Hendrickx

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #BBC2022 

Susan and Scott talk with Laura Paton about strategy analysis. They discuss the role of business analysis professionals in strategy analysis and the skills required for this work. They highlight the need for experience and the ability to work with executives, facilitate meetings efficiently, use various techniques for eliciting and analyzing information, and effective communication. They also mention specific techniques like the Business Model Canvas and SWOT analysis used in strategy analysis.

Are you curious why Strategy Analysis is Chapter 6 and not before the other knowledge areas in the BABOK Guide? Tune in to find out! Laura Paton was the past Chair of the BABOK Guide V3. She is an author and trainer that has several videos LinkedIn Learning, including one about strategy analysis. RESOURCES: - Strategy Analysis LinkedIn Course (free for a limited time) - https://www.linkedin.com/learning/business-analysis-foundations-strategy-analysis

- Find more of Laura's LinkedIn Learning courses - https://www.linkedin.com/learning/instructors/laura-paton

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/  #businessanalysis #businessanalyst #strategyanalysis #babokguide

Many business analysis professionals emphasize learning the tools, techniques and tasks that make up the daily work of business analysis. Despite that, organizations still report that projects are not always delivering the necessary outcomes. So what's missing? The business analysis mindset. What is the business analysis mindset, you ask? In this episode, Scott and Susan talk to The Brazilian BA, Fabricio Laguna, who talks and writes about the mindset and how it is applied. Hint: the business analysis mindset is not just limited to business analysis professionals but can be - should be - incorporated into thinking across the entire organization! 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysismindset #businessanalysis #businessanalyst

As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts:

🏆 Top 5 2024 Episodes

5. What is Business Architecture? (with Roger Burlton)

4. Working With Developers (with Tamara Copple)

3. What is Requirements Management? (with Jenn Bedell)

2. AI For Business Analysis (with Vince Mirabelli)

1. How To Do Business Analysis (with Howard Podeswa)

And we invited a few guest co-hosts to join us on topics they are passionate about:

🎤 Episodes With Guest Co-Hosts

(with co-host Fabricio Laguna)

s (with co-host Andy Grazebrook)

(with co-host Blake Heggestad)

It’s also been a year of transformation for the podcast, with a big change that’s shaped our upcoming season (Season 4!). Don’t miss this chance to reflect on last year and get a glimpse of what’s ahead!

 

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysis #BestOf #Podcast

How you do you effectively manage the backlog?  Susan and Scott talk with Steve Adolph, one of the authors of The Rock Crusher, about were backlogs fail to deliver on their value.  They chat about where the Analyst role fits in this agile space to meet the needs of the team and organization.

 

In the book, it describes “Many organizations eliminated analyst roles in their rush to adopt agile as a development cost-reduction strategy.  In the minds of many, the product owner role made analysts redundant.  Unfortunately, many organizations that followed this path were soon harshly reminded of why the analyst role emerged in the first place.”  Steve shares his views on this an many more in this Business Analysis Live episode.

RESOURCES:

Book - https://www.iiba.org/career-resources/business-analysis-resources/iiba-bookstore/#purchase-rockcrusher

Brochure - https://www.iiba.org/globalassets/career-resources/business-analysis-resources/iiba-bookstore/files/rock-crusher-brochure.pdf

Infographic - https://www.iiba.org/contentassets/67f0d367b1ba4b0c9ba089f6667284b3/rock-crusher---backlog-infograph.pdf

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠live@iiba.org⁠⁠ or leave us a ⁠⁠voice message⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #backlog #agile #backlogmanagement

Are Business Analysis Roles the Gateway to Project Management? Discover How BA Skills Can Propel You into Leadership!

Wondering if your skills as a business analyst could open doors to leadership opportunities? Join us in this week's episode as we talk with speaker, educator and business analysis practice lead, Priyanka Agrawal, about how you can leverage your business analysis skills in formal leadership roles. We answer questions such as:

- How to become a leader? - What skills do you need? - What practice do you need? - How do you transition into a formal leadership role? Connect with Priyanka on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. #businessanalysis #leadership

In this episode, Scott and Susan dive into the topic of business analysis for off-the-shelf product (or commercial off-the-shelf - COTS) projects. COTS products or services are built, sold and maintained by third-party vendors. These tools might be installed "on prem" (or on premises) or might be hosted in the cloud. These projects require business analysis but the activities involved have a slightly different focus than products or services that might built from scratch. Susan brings her insights into these projects from many years working on these kinds of projects and, as always, we'll take audience questions. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#COTS #businessanalysis #nocode #lowcode

Decision-making is an essential skill in both personal andprofessional life, yet many of us struggle with it. Overthinking, fear, and uncertainty often cloud our judgment, making it difficult to take action. In this episode of Business Analysis Live!, host Susan Moore speaks with author, speaker and coach, Lison Mage, about breaking free from overthinking and making more effective decisions. We also explore the impact of fear, the importance of emotional intelligence, and how storytelling enhances decision-making. You won’t want to miss this episode!

 

🎙️Episode Highlights

• Introduction to decision-making and overthinking
• Guest: Lison Mage author of Act Before YouOverthink and speaker
• Myths of overthinking and how they affectdecisions
• Role of fear in decision-making
• Emotional intelligence and its impact on choices
• How storytelling influences decision-making
• The importance of process vs. outcome indecisions
• Strategies to improve decision-making skills

 

🔗 Resources

Connect with Lison on LinkedIn

Find out more about Lison

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#businessanalysis #decisionmaking #overthinking#emotionalintelligence

Influencing is an advanced communication skill that is helpful for change management in the business analysis field. Susan and Scott talk with guests that have had success with influencing skills. Abigail Gaddy and Heath Butler share the benefits of using influencing skills as well as the potential pitfalls if it’s overused. Business analysts often need to work with various stakeholders, including executives, project managers, subject matter experts, and technical teams. Effective influencing skills allow business analysts to gain support, build relationships, and guide stakeholders towards shared goals and decisions. These skills help reduce resistance to necessary changes, articulate a clear vision, inspire others to take action, and promote collaboration. Additionally, negotiation skills are frequently used by business analysts to resolve conflicts and reach agreements among stakeholders. Influence is part of the Interaction Skills illustrated in the Business Analysis Competency Model. Interaction skills are one of the six underlying competencies for business analysis professionals, so influence is important. Overall, influencing skills play a crucial role in the success of business analysis initiatives by facilitating effective communication, collaboration, and decision-making. Join us for another engaging conversation on Business Analysis Live! RESOURCES: Business Analysis Competency Model - https://www.iiba.org/professional-development/business-analysis-competency-model/ The Trusted Advisor by: David Maister, Charles Green, and Robert Galford Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.   #businessanalysis #influence #influencing

2021 was a busy year for IIBA (International Institute of Business Analysis). In this episode Scott and Susan talk about 2021 news, trends and updates from IIBA and we talk about the things coming up in 2022 for our organization. 

Click to learn more about the topics included in this episode:

• How to become an IIBA Member
• Find upcoming webinars on business analysis topics
• Watch our webinar The Critical Role of Business Analysis in Becoming a Data-Driven Organization, the findings from our research on data analytics and the role of business analysis in making data projects successful
• See the upcoming Chapter Events and find a Chapter near you
• Knowledge Hub (IIBA Member exclusive)

Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. 

#businessanalysis #businessdataanalytics #dataanalytics

Susan and Scott chat with a new business analysis professional, Sachin Bhoria, about his experience preparing for and landing his first job in business analysis. Sachin has been in his role for over a year now and shares his perspective as a new business analysis professional.

Resources:

• Entry Certificate to Business Analysis (ECBA) Certification - https://www.iiba.org/business-analysis-certifications/ecba/
• Business Analysis Competency Model - https://www.iiba.org/professional-development/business-analysis-competency-model/
• BACCM (Business Analysis Core Concept Model) - https://www.iiba.org/business-analysis-blogs/6-steps-to-applying-the-baccm/

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  
#businessanalysis #ECBA #career

At the beginning of the year, employees and managers think about their goals. Putting together a plan to achieve those goals can feel overwhelming but it doesn't have to be. In this episode, Scott and Susan talk about how you can use some of the resources and tools from the International Institute of Business Analysis to guide your professional development and career planning. We'll introduce you to the 5-step Career Action Guide, which includes a handy Business Analysis Self-Assessment Quiz to help you identify areas where you can focus your development.

The Career Action Guide and other tools mentioned in this episode are member exclusive resources available to IIBA Members. You can find more about our IIBA's career resources and learn how to become a Member here.  

Do you have more questions on this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. 

#businessanalysis #businessanalyst #professionaldevelopment

Change is at the heart of what business analysis professionals do every day. Everything we do is geared towards change and requires some level of management. In this episode, Scott and Susan define what "change management" means and what it might look life for business analysis professionals across their career lifecycle and across the project lifecycle. We'll also share lots of stories about change management efforts we've been part of. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

IIBA members can find books and videos on change management in IIBA's online library. 

#ChangeManagement #BusinessAnalysis #BusinessAnalyst

What's the difference between a Business Analyst, a Business Systems Analyst and an IT Business Analyst? Well, it depends. Hunting for business analysis jobs can be challenging because job titles can be generic or very specific. The differences in the titles can be found in the details of the job posting. But how do you even get that far in searching for business analysis jobs? In this episode, Scott and Susan talk about tips, hacks and research into business analysis job titles and, as always, answer your questions "live!"

RESOURCES:

• Business Analysis career specializations model 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #jobhunting #jobtitles

Susan and Scott talk to the organizers of the Festival of Business Analysis in Australia about the 3 E’s of business analysis.  They also talk with three of the speakers that will be at the festival in person and online to get a sense of what to expect from this conference.

1) Evolve – Sam Bowtell, who will be speaking about effective hybrid working techniques

2) Empathise – Phil Delalande, focusing on UX design

3) Emerge – Ruth Lewis, who is a qualified futurist, and will be speaking about ethical AI use and a certification program for AI auditors

This is both an in-person event and an online event with recordings available for 6 months after the event.  Use the discount code BALIVE to get 10% off your ticket purchase.

Get more information on the Festival of Business Analysis, the agenda and incredible list of speakers here: https://festivalofbusinessanalysis.org/

RESOURCES:

Australia IIBA Chapter https://australia.iiba.org/

Sam Bowtell - https://www.linkedin.com/in/sam-bowtell-cst-b92a56/

Phil Delalande - https://www.linkedin.com/in/phildelalande/

Ruth Lewis - https://www.linkedin.com/in/ruth-lewis-4239385/

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠live@iiba.org⁠⁠ or leave us a ⁠⁠voice message⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #conference #training #FOBA2023

“Business analysis professionals only work in IT”, is that a myth?  What about “Business analysts only create requirements documents”?  In this episode of Business Analysis Live we talk about common business analysis myths and answer questions from our live audience.  

RESOURCES: 

- Business Analysis Job Titles - https://youtu.be/c6Ne1J9IlJE 

- Top Business Analysis Myths, Analyst Catalyst blog - https://www.iiba.org/business-analysis-blogs/top-business-analysis-myths/

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA  We discuss business analysis topics and answer questions from our live audience.  

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#analysis #businessanalysis #iiba

One of the things that business analysis professionals do is talk with stakeholders who are in leadership roles, such as managers, directors or executives. It can sometimes be intimidating to talk with these important people in organizations. In this episode we talk about the "executive mindset" and tips for how to prepare yourself to communicate with people in leadership roles successfully. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#businessanalysis #leadership #communication #executivemindset

ChatGPT is a new Artificial Intelligence technology and we discuss how this is useful as a research and productivity tool. Susan and Scott chat with Emal Bariali, the Founder of BA Blocks, who has been researching ChatGPT for use by business analysis professionals. Emal has published several ChatGPT videos on his YouTube channel (see link below). As a high-level primer, GPT stands for Generative Pre-trained Transformer. It is a type of Large Language Model (LLM) artificial intelligence tool. We don’t focus on the technology in this discussion, we focus on the implications and usefulness of this artificial intelligence technology. During our discussion, we demonstrate a simple example of using OpenAI’s ChatGPT tool. The example is exploring what menu items and policies to include when building a website. The results provide lists of items and a brief description of each. There are a number of useful functions ChatGPT can perform: - Knowledge gathering and research to perform discovery work quickly and efficiently - Summarize the transcript of a meeting - Building creative output such as a social media calendar and title ideas (even poems and song lyrics!) - Writing code such as SQL - Productivity tools: Microsoft and Google are working to include Large Language Models (LLMs) in their productivity suites to perform mundane or repetitive tasks. This will provide the ability to use this functionality to address low-value work and free up more time. Susan describes “shallow work” versus “deep work”, where LLMs can help with the shallow work. Some examples of how the ChatGPT type of functions will work in productivity suites are: - Draft an email based on available data (meeting transcripts, files, emails, etc.) - Generate a presentation (including photos it has access to) - Pull meaning from a spreadsheet of data Some limitations of ChatGPT are it can’t create new ideas, it could be plagiarising, it can’t read body language, it doesn’t understand organizational culture, etc. There are some risks of using ChatGPT as it can generate results that aren’t accurate. It requires diligence to ensure the results are used appropriately. Emal suggests making sure you’re clear on the prompts you ask to get more accurate results and look at the results critically to review it well. RESOURCES: Emal’s YouTube Channel with ChatGPT demos - https://www.youtube.com/watch?v=6DaJVZBXETE&t=0s Cornell University Study - GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models https://arxiv.org/abs/2303.10130 Productivity Tools: - Microsoft 365 Copilot Info -  https://www.youtube.com/watch?v=S7xTBa93TX8&t=0s - AI and Google Workspace Info -  https://www.youtube.com/watch?v=6DaJVZBXETE&t=0s Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at https://www.iiba.org/

#chatgpt #AI #businessanalysis

Scott and Susan receive a lot of questions from listeners interested in getting into the business analysis profession. In this episode, we cover everything from transferrable skills to business analysis certifications to how you can learn and develop through IIBA Chapters. As always, we answer questions from our listeners. 

Do you have a question about becoming a business analysis professional? Ask us a question at live@iiba.org or leave us a voice message on our homepage. 

#businessanalysis #IIBA #businessanalyst

Our guest, Maria Montgomery, is a business analysis expert from Australia, who has been in the field for over a decade. Maria expresses her passion for coaching and sharing her knowledge through her book on business analysis: The Art of Getting Business Analysis Right Maria shares a graphic representing different career paths in business analysis. She explains that career progressions in business analysis are similar to technical analysis, but with some distinctions. Technical analysts tend to focus on technical knowledge and may progress into technical or management roles. Business analysts, on the other hand, have a broader range of career paths, including lead business analyst roles, strategic analysis, business architecture, and relationship building. The conversation explores the role of relationship building in business analysis, which is becoming increasingly important in agile environments. Maria mentions the emergence of roles such as technology engagement partners, who bridge the gap between technology and business, helping to align projects with business objectives. The discussion also highlights the importance of communication, collaboration, and stakeholder management skills in relationship building. Maria shares her own role as a technology engagement manager, where she focuses on building relationships and acting as a conduit between technology and business. Maria advises helping individuals grow in the areas they enjoy rather than forcing them into management roles. She suggests exploring paths such as lead business analyst, strategic analysis, business architecture, or pursuing roles that involve technology and business integration. RESOURCES: - Book - The Art of Getting Business Analysis Right - https://www.amazon.com/dp/B0BYYS13Z2?ref_=cm_sw_r_cp_ud_dp_751ZX7YP94WY0MTJ495P - IIBA’s Business Analysis Specialization Diagram - https://www.iiba.org/career-resources/business-analysis-specialization/ - Maria Montgomery's website - https://www.mariamontgomery.net/

- Watch the video podcast version to view the career progression diagram - https://www.youtube.com/watch?v=d3a2P-l8bwA

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #career #careerpath

In this episode of Business Analysis Live!, Susan chats with IIBA Partner Manager Koketso Chaba- and BA COE (Center of Excellence) Manager, Wilna Coetzee, to explore how business analysts can successfully navigate strategy changes within their organizations. Our guest shares insights and lessons on how their strong COE gave them an advantage by enabling them to sense and respond to change without significant disruption. Wilna shares how a focus on foundational business analysis skills, good metrics and leadership support makes an organization “nimble” and more resilient when change happens.

🎙️Episode Highlights

• The role of a Business Analysis Center of Excellence

• Foundational skills for adapting to strategy shifts

• Collaborating across multiple Centers of Excellence

• Recruiting and developing future-fit business analysts

• How analytics and data drive business analysis success

🔗 Resources

Connect with Wilna Coetzee on LinkedIn

Connect with Koketso Chaba-Matibidi on Linkedin

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

Business analysis is evolving—are you keeping up? IIBA hasjust released the next iteration of The Business Analysis Standard, offering a more accessible, practical guide to business analysis that goes beyond just practitioners. This 60-page free business analysis resource simplifies key concepts, making it easier to communicate the value of business analysis, align with leadership, and drive better business outcomes.

In this episode, guest, Tyler Kenny, IIBA Product Manager forthe latest version, joins Susan to share his insights on the evolution of the Standard, key improvements, and how it helps organizations drive better outcomes. Whetheryou're a business analyst, product owner, consultant, or leader, this iteration of the Standard (and this episode) has something for you!

🎙️Episode Highlights

• Introduction to the new Business Analysis Standard

• Why the update was needed

• Key improvements: accessibility, readability, and organizational considerations

• The role of volunteers in shaping the Standard

• How the Standard complements the BABOK Guide

• Future updates and evolving business analysis practices

🔗 Resources

Download The Business Analysis Standard

Connect with Tyler on LinkedIn

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysisStandard #BACommunity #businessanalysis

In this episode, Susan and Scott delve into the importance of kindness and empathy in the field of business analysis. Our guest, kindness advocate, business analysis professional and author, Jane Osemwegie, shares her insights on how kindness can positively impact our professional communication. We also discuss the role of empathy in understanding and connecting with clients and colleagues, and how it can lead to better outcomes.

Jane shares 5 main areas to focus on to build your communication skills. Don't miss out on this enlightening conversation!

• Jane's LinkedIn Profile : https://www.linkedin.com/in/janeosemwegie/
• Effective Listening Skills: https://podcasters.spotify.com/pod/show/iiba-org/episodes/Effective-Listening-Skills-e1ljf9o
• Difficult Conversations: https://podcasters.spotify.com/pod/show/iiba-org/episodes/Difficult-Conversations-e2bto35

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

⁠#communication⁠ ⁠#businessanalysis⁠ #skills

ECBA is the IIBA (International Institute of Business Analysis) Entry Certificate in Business Analysis. This certificate program is a great way to learn the language of #businessanalysis as well as build your skills and confidence in the knowledge areas. Who is this certificate for? What does the certificate exam cover? You have questions and in this episode, Scott and Susan answer them! Listen and learn more about this #certification. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#ECBA #EntryCertificateinBusinessAnalysis #businessanalysis #businessanalyst

Business Analysis is defined as “the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders” in the Business Analysis Body of Knowledge (BABOK© Guide v3).  The BABOK guide was developed by a global working group, including our guest, Laura Paton.  

We talk with Laura about Business Analysis from different perspectives: 

1. The profession, research, and competencies 
2. Roles and Job Titles 
3. How long it takes to get good at business analysis 
4. Change management 
5. Organizations and business domains 
6. Starting a business analysis career 
7. Problem solving and opportunity seeking
8. People, process, and technology 
9. Data analytics 
10. Human behaviour and psychology 
11. The art and science of business analysis 
12. The importance of context  

RESOURCES: 

• LinkedIn Learning Course by Laura Paton: What is Business Analysis? https://www.linkedin.com/learning/what-is-business-analysis
• Certification in Business Data Analytics  https://www.iiba.org/business-analysis-certifications/business-data-analytics-certification/

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA  We discuss business analysis topics and answer questions from our live audience.

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/ 

#businessanalysis #babok #career

It's the end of the year and time to think about those professional development goals! Certifications are usually high on that list. International Institute of Business Analysis (IIBA) has 7 business analysis certifications - 3 core and 4 specialized. All the business analysis certification exams offered by the International Institute of Business Analysis (IIBA) are proctored online. We get lots of questions about how online proctoring works. In this episode of Business Analysis Live! Scott and Susan talk with our Certifications Program Manager, Isabel Feher-Watters about online proctoring and how to get ready for your online proctoring experience. (note: this podcast was originally recorded in November 2021)

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#professionaldevelopment #certification #businessanalysis #businessanalyst #IIBA

Asking good questions is an essential skill for business analysis professionals. In this episode, Scott and Susan give tips and advice on how to improve your skills at asking questions. And, as always, we answer some really good questions from our listeners. 

Do you have a question on this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. 

#askquestions #activelistening #businessanalysis

In this episode of Business Analysis Live!, host, Susan Moore talks with functional consultant and guest, AJ Hawley, about the role and work of functional consultants and how it relates to business analysis.

Functional consultants, or functional analysts, have a mix of business analysis skills and technical expertise, allowing them to be a full service provider of solutions for their tech stack.

We discuss:

• The Role of Functional Consultants: We discuss what a functional consultant does, including how their skills and responsibilities may overlap with or differ from those of business analysts. • Skill Sets and Competencies: We identify specific skills that make functional consultants effective in their roles, such as their ability to not only elicit requirements, technical expertise and domain knowledge. • Relationship with Business Analysis: We talk about how functional consultants often come from business analysis backgrounds and how this helps them to be better at delivering their outcomes! • Real-World Applications: We talk about what functional consultants do daily.

Resources: • Connect with AJ on LinkedIn • Listen to the Analysts After Dark podcast

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠https://www.iiba.org/ #BusinessAnalysis #FunctionalConsulting #ProblemSolving

In this episode, we talk about the power of visual communication in business analysis. We are joined by Paddy Dhanda of the Superpowers School podcast and frequent speaker on visual communication with his colleague, Grant Wright (who has not able to join for this episode).

Visual communication is all a component of visual thinking. Paddy talks about why visual thinking is important and how you can build those skills.

Visual Jam - https://www.thevisualjam.com/ Paddy's Podcast - https://www.superpowers.school/Paddy Dhanda on LinkedInGrant Wright on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #visualthinking #visuallcommunication

00:00:00 - Introduction and Importance of Visuals in Business Analysis
00:01:23 - Guest Introduction: Patty's Background and Journey
00:03:50 - Discovering Visual Thinking at Deutsche Bank
00:05:09 - Live Interaction and Audience Engagement
00:06:07 - Meeting Grant and Starting Visual Jam
00:07:43 - Explaining Visual Thinking and Its Types
00:11:29 - Importance of Visual Thinking in Business Analysis
00:13:08 - Attention Span and Engagement in Visual Communication
00:15:57 - Examples of Effective Visual Communication
00:18:24 - Interactive Drawing Exercise: Squiggle Birds
00:22:05 - Learning and Practicing Visual Thinking Skills
00:25:13 - Resources for Visual Thinking: The Noun Project and Books
00:28:27 - Using Visuals in Professional Settings
00:30:49 - Tips for Engaging Presentations with Visuals
00:33:05 - Audience Questions: Visual vs. Verbal Communication
00:37:03 - Using Visuals for Problem-Solving and Thought Processes
00:40:00 - Creating Effective Visual PowerPoint Presentations
00:43:59 - AI Tools for Visual Storytelling
00:44:34 - Closing Remarks and Future Topics

Observation is a valuable source of information and can be used to gain insights that cannot be obtained through conversations. We discuss the technique of observation in business analysis share stories about our experiences. As with any technique, there are benefits and challenges. Observation can reveal inefficiencies and help organizations improve their processes. However, observation can also create anxiety among employees, so it is important to communicate the purpose of the observation and ensure that employees understand why it is being done. RESOURCES:

-IIBA’s KnowledgeHub https://www.iiba.org/knowledgehub/business-analysis-body-of-knowledge-babok-guide/10-techniques/10-31-observation/ - The Business Analysis Body of Knowledge https://www.iiba.org/career-resources/a-business-analysis-professionals-foundation-for-success/babok/ Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at https://www.iiba.org/

#businessanalysis #observation

Host Susan Moore teams up with Steve Jones, a business analysis professional, IIBA Hartford chapter leader, and co-host of Analysts After Dark. They explore the often underrated but incredibly useful technique of observation and how it can bring deeper context to your analysis work. And it’s not just about seeing—observation involves all your senses. When done right and validated, it can sharpen communication, boost agility, build empathy, and strengthen relationships.

From crafting models and solving problems to acing discovery sessions, they cover the many ways observation can elevate your analysis game. Plus, they talk about upcoming IIBA Hartford chapter events and how you can connect with business analysis professionals worldwide!

 

Resources:

-Connect with Steve on LinkedIn

-Follow Analysts After Dark on LinkedIn

-Find an IIBA Chapter Event on our calendar

 

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA

 

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

#Observation #BusinessAnalysis #Communication

Building a network can help you find new opportunities, develop your skills and see new perspectives but meeting and growing that network can seem challenging if you see yourself as an introvert. You don't have to see your introversion as a negative to networking! You can use your strengths to network in ways that support your goals without feeling overwhelmed. Scott has this episode off so co-host Susan Moore and IT Career Coach, Suzanne Ricci, talk about networking and offer tips for those who find networking a little challenging. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#networking #introverts #businessanalysis #businessanalyst #professionalnetworking #professionaldevelopment

Host, Susan Moore, welcomes the hosts of The JDE Connection podcast, Chandra Wobschall and Paul Houtkooper, to this first-ever cross over episode of Business Analysis live! You'll learn more about Chandra and Paul and their experiences with business analysis around the financial system they support, JD Edwards, an enterprise resource planning (ERP) solution owned by Oracle. 

In this episode we talk about gathering requirements and learn a bit about why IIBA uses the term "eliciting" when referring to these activities.  Chandra and Paul share their experiences and techniques, like using questions to uncover true goals and maintaining trust by creating safe spaces for collaboration.

We also talk about the role of emotional intelligence, active listening, and problem-solving in handling tough stakeholders and navigating critical business systems. This insightful exchange will leave you equipped with practical strategies and techniques for turning implicit needs into explicit requirements, managing stakeholder emotions, and fostering productive relationships in complex environments. Don't miss this opportunity to learn from seasoned professionals who know how to ask the right questions and unlock deeper understanding with your stakeholders!

 

Resources: 

• Connect with Chandra on LinkedIn
• Connect with Paul on LinkedIn
• Learn more about The JDE Connection podcast and where you can find it

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA 
We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

#businessanalysis #requirements #gatheringrequirements #elicitation

00:06 Introduction and Guests
01:39 Guest Backgrounds 
03:38 Requirement Elicitation Challenges and JD Edwards
05:39 Educating Analysts and Techniques 24:47 Listening and Problem Solving 28:47 Awkward Conversations With Stakeholders 33:00 Learning and Dealing with Tough Stakeholders 45:57 Saying No and Documentation 55:44 Handling Communication and Conflict 59:22 Community Involvement and Closing

The International Institute of Business Analysis (IIBA) has awarded digital badges to business analysis certifications for many years. In April 2022, IIBA began granting digital badges to IIBA Members to allow them to share their commitment to their profession and to be seen as ambassadors for the practice of business analysis. In this episode, Scott and Susan talk about the new IIBA Member badges and answer your questions about how and where to share them as well as questions around badges for the IIBA certifications. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#IMeanBusiness #Badges #businessanalysis #membership #IIBA

In IIBA's most recent Global State of Business Analysis survey, the business analysis community told us that there are 7 soft skills critical to the work of BA professionals. Some say "soft skills," well, we say "essential skills!" These skills not only make your work stand out as a business analyst but also differentiate you in the marketplace.  In this episode Scott and Susan identify those 7 skills and dive into what that means. As always, they take audience questions live! 

RESOURCES:

• Read our blog post for more about these top 7 skills and learn more about the annual Global State of Business Analysis survey. 
• We talk a bit about job titles in this episode and reference our podcast on that topic: Business Analysis Job Titles

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #softskills

Susan and Scott are joined by special guest Tamara Copple, Product Owner for Children International, to talk about Working with Developers.

Key take-aways:

• When working with developers (or software engineers), do your homework. Bring your research and be prepared to share what you've learned about the problem or opportunity to get the developer up to speed.
• Provide business context. As a business analysis professional, you may understand more about the business than the developer. Offering this context can provide important background information needed to perform work.
• Know your audience. Understand what your developers need from you and how they want it delivered. Sometimes, this may not be the way you have learned to write requirements. But knowing how to write (or communicate) with developers will result in better outcomes!
• Understand your technology. You don't need to know how to code! But understanding the features and limitations of the technologies you work with can help you communicate better with developers.

RESOURCES:

• Tamara's LinkedIn Profile
• Sessionize https://sessionize.com/tamaracopple

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

What do we mean by nimble? Is that just another word for agile or does it mean something else? According to our guests, Fabricio Laguna and Filip Hendrickx, it is a way of thinking about an organization's ability to sense and respond with speed and precision. Learn more about nimble, how it applies to organizations and how business analysts can be nimble.

You can meet Fabricio Laguna and Filip Hendrickx, who will be running a tutorial about Nimble at the upcoming 2024 Building Business Capabilities (BBC) conference - https://buildingbusinesscapability.com/

REOURCES:

• IIBA Research: Being Nimble – The Scalable Capability for Organizations to Sense and Respond to Change
• Nimble Vs Agile: Why is a unique term not enough?
• Episode About Effective Change Management with Filip Hendrickx
• Episode about The Business Model Canvas
• Connect with Filip on LinkedIn
• Connect with Fabricio on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#Nimble #BusinessAnalysis #IIBA

How you position yourself in your business analysis career has never been more important. From the skills you need to develop throughout your career to thinking about how to leverage your unique talents and experience to the work you do, there are many ways you can show the world what kind of professional you are. In this episode Scott and Susan talk about building your reputation in business analysis. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#professionaldevelopment #businessanalysis #businessanalysisjobs

We discuss effective problem solving with Khethelo Malinga, who presented at the Building Business Capabilities (BBC) conference on the topic. We talk though challenges of why problem solving can be difficult and how to overcome them in organizations. We also take live questions from viewers on LinkedIn live. RESOURCES: - Book: Bulletproof Problem Solving – free access to the book and audio book for IIBA members here https://iiba.skillport.com/skillportfe/main.action?path=summary/BOOKS/146210 or you can find the book on Amazon. Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠live@iiba.org⁠ or leave us a ⁠voice message⁠ on our podcast homepage. Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at ⁠https://www.iiba.org/⁠ 

#problem #problemsolving #solvingproblems #businessanalysis

The work of business analysis inside agile organizations can be confusing. Does analysis work fit inside the iteration? Or is analysis done in before the iteration? In this episode Scott and Susan talk with guest, Ryland Leyton, Speaker, Trainer, Agile Coach and Senior Business Analyst, about the role & responsibilities of a business analysis professional in an agile environment, the value proposition and benefits to agile from business analysis and how to respond to typical objections and misunderstandings about the role of business analysis in Agile. As always, we take questions from our listeners. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#agile #agilebusinessanalyst #businessanalysis #agilemindset

In this episode of Business Analysis Live, Susan Moore, Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Andy Grazebrook, IIBA Partner Manager for Europe, to explore how to get started in business analysis. They talk with Stuart Ecuyer, who leads a program within his organization that takes an innovative approach to helping aspiring business analysts enter the profession. The discussion explores how the program is set up, offering participants a mix of learning opportunities and hands-on experience within the organization. Junior business analysts not only learn business analysis but also immediately apply their knowledge to real-world projects, making the learning experience highly practical and impactful.

We meet 2 new business analysts from the first cohort of the program, Leah Charlotte Facey and Marie Ete, who share their journeys, what they've learned, and how they are applying those lessons in their roles. Susan and Andy explore the ways they've entered the business analysis field—whether through formal education or transitioning from another role. They also discuss the importance of the soft skills (essential skills!) that are transferrable from their previous education and which are critical for those just starting out. They also touch on the key role mentorship and community support play in shaping early career growth.

Packed with personal stories, practical advice, and encouragement for aspiring business analysts, this episode offers valuable insights not only for beginners but also for business leaders looking to develop similar training programs in their organizations. Stuart’s program serves as a model for how structured learning combined with real-world application can help organizations grow internal talent while delivering tangible results. Whether you're just beginning your business analysis career or looking to develop talent within your organization, this episode offers plenty of takeaways and inspiration.

RESOURCES:

• Connect with Andy Grazebrook on LinkedIn
• Connect with Stuart Ecuyer on LinkedIn

 

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA 
We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

#businessanalysis #careerdevelopment #professionaldevelopment

In this episode of Business Analysis Live!, Susan Moore, the Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Blake Heggestad, IIBA's Director of Programs and Partnerships, and guest LN Mishra, founder of Adaptive US, to discuss how certifications can empower business analysts in their careers.

The conversation begins with an overview of why agile certifications have become essential for business analysts, especially as more organizations embrace agile practices. LN shares the advantages of becoming certified in agile business analysis, emphasizing the development of role-specific skills, improved adaptability, and strengthened collaboration within agile teams.

They then discuss two key agile certifications offered by IIBA. First, they discuss the Agile Analysis Certification (IIBA-AAC), a credential specifically designed for business analysts working in agile roles. The IIBA-AAC combines agile principles with practical business analysis techniques, preparing professionals for real-world project needs. Next, they cover the Certificate in Product Ownership Analysis (CPOA), another certification aligned with agile practices. The CPOA focuses on the product ownership role within agile frameworks, helping business analysts develop the skills needed to connect business goals with development teams and effectively lead product-focused initiatives.

This episode provides an in-depth look at the agile certification process, offering preparation tips, recommended resources, and insights into how these certifications have positively impacted the careers of business analysts.

RESOURCES:

• More information on Agile Analysis Certification (IIBA-AAC)
• More information on Certificate in Product Ownership Analysis (CPOA)
• Learn about Adaptive US
• Connect with LN Mishra on LinkedIn
• Connect with Blake Heggestad on LinkedIn

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA  We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠https://www.iiba.org/

#agile #certificiation #businessanalysis #productownership

Asking the right questions is at the heart of great business analysis—and in this episode, we’re taking a look at what makes a good question. Host Susan Moore is joined by Jamie Champagne, LinkedIn Learning instructor, author and speaker, as they explore how thoughtful questioning not only drives clarity and understanding but also empowers teams and uncovers valuable insights.

Jamie brings her signature blend of energy and expertise to share practical techniques, real-world examples, and her favorite go-to questions that drive understanding and forward momentum.

Whether you're leading stakeholder interviews, facilitating workshops, or just trying to make sense of business needs, this conversation will elevate your skills and mindset around one of the most fundamental tools in the BA toolkit.

📌 Episode Highlights:

• Why good questions matter more than good answers

• Framing your role to set the stage for successful interactions

• The power of silence in stakeholder conversations

• Uncovering hidden and unspoken requirements

• Building trust and relationships through questioning

• How observation enhances elicitation

• The role of good questions in executive-level communication

• Favorite go-to questions that spark insights

📚 Resources:

Connect with Jamie on LinkedIn

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysis #StakeholderEngagement #GoodQuestions

In this episode, hosts Susan Moore and Scott Bennett talk with the organizers and speakers from the 2024 IIBA Soft Ed Festival of Business Analysis. The conference organizers, Briana Ertanin and Luigi Bini, along with the planning team, share how they used the 3 I's—Innovate, Inspire, and Ignite—to set the vision for the event.

 

Then, we chat with three of the many speakers, Jen Battan, Glenn Brule, and Lauren Ryder, who share their perspectives on the role of business analysis in various contexts. As always, it's a lively conversation with plenty of twists and turns!

 

We also take a moment to thank Scott for his contributions to our podcast as he transitions from IIBA to becoming a full-time YouTuber.

 

Resources: 
Learn more about the 2024 IIBA Soft Ed Festival of Business Analysis
Connect with Briana https://www.linkedin.com/in/briana-ertanin/ 
Connect with Luigi https://www.linkedin.com/in/luigibini/
Connect with Jen https://www.linkedin.com/in/jennifer-battan-csm-cspo-cbap-a452003/
Connect with Lauren https://www.linkedin.com/in/lauren-ryder1/
Find Scott's YouTube channel https://www.youtube.com/@FixingFurniture

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #leadership #businessanalyst

There's a lot of talk in the #businessanalysis community about certifications. One of the questions we get frequently is whether a certification is needed to get a #businessanalyst job. Certifications are an investment in time and money. Are they worth it? Are they really a fast track to getting a business analysis job? Spoiler alert: our answer may surprise you! In this podcast, Scott and Susan discuss whether business analysis certifications matter and they answer listener questions on all things certification in this episode. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#certification #jobhunting #businessanalyst

Prioritization is more than just sorting a to-do list—it'sabout making decisions about what you will and won’t do. In this episode, Susan talks with Kent McDonald, speaker, author and product management practitioner, about the myths and misconceptions around prioritization.  

Kent brings years of experience in product management,business analysis, and agile methodologies to the discussion. He’s seen a lot of prioritization issues over all those years! We explore the difference between prioritization and sequencing, why "priority" isn’t always singular, and how filters—not buckets—can help organizations make betterdecisions.

You’ll learn how to challenge traditional prioritizationtechniques, ask the right questions to uncover true business objectives, and ensure that your backlog is a strategic tool rather than a cluttered wish list. If you’ve ever struggled with stakeholder demands, competing priorities, orbacklog bloat, this conversation is for you!

🎙️Episode Highlights

• The misconceptions about prioritization

• Why organizations struggle with defining priorities

• The difference between prioritization and sequencing

• How to apply a filters, not buckets approach

• Why business analysts play a key role in prioritization

• The power of focusing on outcomes, not just lists

• Why popular frameworks like MoSCoW and RICE can be misleading

• How to navigate stakeholder resistance when making prioritization decisions

🔗 Resources

Connect withKent on LinkedIn

Read Kent’s article on prioritization that inspired this discussion

 

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysis #Prioritization #Agile

Susan and Scott discuss requirements engineering and business analysis. Our guest is Stan Buehne from the International Requirements Engineering Board (IREB). IREB is a nonprofit organization based in Germany that focuses on promoting and improving the discipline of requirements engineering. Stan discusses the importance of requirements engineering in various industries, such as automotive, aviation, and medical domains. He emphasizes the need for precision and accuracy in documenting requirements to ensure the development of high-quality solutions. Requirements engineering also involves managing and handling changing requirements over time. The conversation touches on the term "engineering" in requirements engineering and its association with the discipline's focus on precise documentation and creating shared understanding between stakeholders, developers, and architects. The discussion also explores:

• the relevance of requirements engineering in agile environments and the need for value-oriented documentation and risk reduction
• the difference between user requirements and system requirements, as well as functional requirements and non-functional requirements
• the impact of AI on requirements engineering, both in terms of AI supporting the requirements engineering process and the challenges of validating AI-generated content
• the alignment of requirements engineering with the agile mindset

RESOURCES: - IREB https://www.ireb.org - Glossary https://www.ireb.org/en/cpre/glossary/ - Requirements Management Tools https://makingofsoftware.com/resources/list-of-rm-tools/ Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #requirementsengineering #IREB

SWOT analysis is a powerful tool to explore ideas and look at the big picture.  The four perspectives captured in this model are: - Strengths (internal) - Weaknesses (internal) - Opportunities (external) - Threats (external).

In this podcast Scott and Susan create a SWOT analysis together using live audience feedback to show not only how it works but how a business analysis professional would facilitate the activity.  The key skill in performing a SWOT analysis is facilitation to ensure your stakeholders are engaged and contributing.  As we demonstrate using a live example, SWOT analysis is as much about discussion as it is completing an exercise.  This is a tool that can help with perspectives for growth, for risk mitigation, for many aspects of a particular subject.  

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #swotanalysis #facilitation

In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for the business analysis professionals.  Laura introduces one such framework, her “Business Analyst Framework for Success," detailing its eight steps, from understanding business objectives to evaluating value created. This framework will be the source of her 3-part IIBA member webinar series starting in March also titled The Business Analyst Framework for Success.

The conversation highlights how frameworks complement project, software development and agile methodologies, adapt to various project contexts, and support both new and experienced BAs in delivering impactful outcomes.

✨Episode Highlights:

• What a business analysis framework is and why it's essential for practitioners.

• How to navigate the complexities of project management and software development frameworks while maintaining your unique business analysis approach.

• The benefits of being proactive and strategic in your role as a business analyst.

• A preview of Laura's upcoming three-part IIBA webinar series, "The Business Analyst Framework for Success," where she will break down an eight-step framework designed to help you excel in your business analysis work.

🔗 Resources:

Connect with Laura Brandenburg on LinkedIn      Register for the 3-part webinar series (IIBA Member Exclusive) Learn more about the framework that Laura shared          Laura offers a Quick Start to Success Workshop

 

Business Analysis Live! is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). She talks with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

 

#BusinessAnalysis #FrameworkForSuccess #ProfessionalGrowth

The purpose of most meetings is to make decisions.  Are your meetings effective?  Have you attended meetings that are a waste of time?  Susan and Scott have run meetings for decades.  Join them as they discuss effective meetings and take questions from the live audience.  

Top 5 Essential Elements of Effective Meeting 

1. State the objective of the meeting so people know what to expect. 
2. Include an agenda so attendees can prepare or possibly reject the meeting if it’s not suitable for them to attend 
3. Only invite relevant attendees 
4. Start and end on time - show respect for people 
5. Take notes to document decisions and action items (including action item, owner of the action item, and due date)  

Additional Elements for Effective Meetings  

• Decide if you need a meeting, or if you can accomplish this via email or chat 
• Manage the discussion to keep it on track 
• Send a summary of the meeting to attendees with decisions, action items, and next steps 
• chat, Slack, Teams, etc. 
• For virtual meetings, turn your camera on 
• body language is an important part of communication 
• Be a hero, and finish the meeting 5 minutes early  

Tool Tips: 

1. Use visuals to help facilitate the meeting
2. Use a Timer to manage to the agenda for larger groups (get a helper) 
3. Use a virtual whiteboard to collaborate  

RESOURCES: Podcast for Business Analysis Live https://www.iiba.org/professional-development/knowledge-centre/podcasts/

Business Analysis Live is hosted by: 

• Susan Moore, Community Engagement Manager at IIBA 
• Scott Bennett, Manager, Business Analysis at IIBA  

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#meetings #techniques #businessanalysis

Soft skills are often misunderstood as secondary totechnical expertise, but, in fact, they are fundamental to the success of both business analysis professionals and requirements engineers. In this episode of BusinessAnalysis Live!, we explore how and why soft skills make the difference in requirements elicitation. Susan Moore is joined by guest Stan Bühne from the International Requirements Engineering Board (IREB) to discuss why soft skills aren’t “soft”—they’re essential!

🎙️Episode Highlights

• Introduction to Requirements Engineering
• Overlap Between Business Analysis andRequirements Engineering
• Why Soft Skills Are Critical for Success
• Defining Key Soft Skills for RequirementsEngineering
• The Role of Soft Skills in Agile Environments
• Practical Tips for Improving Soft Skills

🔗 Resources

Connect with Stan on LinkedIn

Follow IREB on LinkedIn

Learn more about the International Requirements Engineering Board

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#softskills #humanskills #requirements

Scott and Susan interview Jenn Bedell, business analysis practitioner, speaker and IIBA Regional Deputy Director, as she shares insights about managing requirements. In this podcast she discusses the importance of thorough exploration, stakeholder collaboration, and understanding project goals to uncover and prioritize requirements as why we need to manage and track requirements over the life of the project. If you geek out about creating requirements management systems, you won't want to miss the conversation on using low code/no code tools to track requirements as structured data!

RESOURCES:

• Connect with ⁠Jenn on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#BusinessAnalysis #RequirementsManagement #LowCodeNoCode #StakeholderEngagement

Business analysis professionals often use the term "SME." What is it? That's the abbreviation for the phrase "subject matter expert." SMEs are important to the work identifying and solving problems. In this episode Scott and Susan define the term and talk about how subject matter experts are used to help with projects. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

#subjectmatterexpert #SME #businessanalysis #businessanalyst

Whether transitioning from another profession or starting your first professional job, we discuss how certification can help start your business analysis career.  We answer questions from our live audience about making this change.

 

The Entry Certificate in Business Analysis (ECBA) is a professional certification offered by the International Institute of Business Analysis (IIBA).  This is a globally recognized certification designed for people who don’t have experience in the business analysis profession.  It demonstrates to leadership and professional employers that you have an understanding of business analysis and demonstrates your commitment to working in the profession.

 

We talk about the benefits of certifications, such as enhancing credibility and making job seekers more findable.  The ECBA certification is based on the Business Analysis Body of Knowledge (BABOK) Guide.  The BABOK guide is free for IIBA members, but can be purchased separately for studying for ECBA certification for those who are not IIBA members.

 

Networking opportunities are helpful for finding job opportunities, studying with peers, and solving day-to-day problems within the community.  IIBA has 120+ Chapters around the world that are run by dedicated volunteers to organize various programs and activities for professional networking. These include guest speaker events, study groups for certification preparation, professional development days, and even in-person events.

 

RESOURCES:

• The Business Analysis Standard – https://www.iiba.org/career-resources/a-business-analysis-professionals-foundation-for-success/the-foundation-for-effective-business-analysis/
• ECBA Certification Page - https://www.iiba.org/business-analysis-certifications/ecba/
• Business Analysis Live Audio Podcasts - https://www.iiba.org/professional-development/knowledge-centre/podcasts/
• Business Analysis Job Interview Questions - https://youtu.be/gMLAAoxLIKI
• How to Become a Business Analyst - https://youtu.be/kGAca2FL7gw
• Change My Career into Business Analysis - https://youtu.be/LFg6Rx0Jv6c
• Business Analyst Job Titles - https://youtu.be/2sq2r3Ktj6A

 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #certification #career

Is facilitating change easy?  No!  Susan and Scott dig into the topic of change management with the authors of Brainy Glue, Ian Richards and Filip Hendrickx. They emphasize the importance of introducing and managing change effectively within organizations and highlight the role of Business Analysis professionals in facilitating this process.

 

For effective change management, it’s important to have a clear vision when initiating change.  This requires the participation of stakeholders to understand different perspectives and generate ideas for solutions.  Change doesn’t happen without impact and resistance.

 

The book “Brainy Glue: Making Change Stick”, is written different than others in that it is a story.  It has a plot that follows a business analyst through her challenges throughout her assignment and includes various characters that bring various perspectives to live.  There are over 30 techniques illustrated, so the book is not only entertaining and insightful, but it’s also very practical.

 

One of the areas that appealed to Scott is the concept of the "first follower" - a supporter who can rally others behind a new idea or initiative. Filip discusses the QR code in the book that links to a video featuring a lone dancer at a festival who is eventually joined by others, demonstrating the power of followership in driving change.

 

The book itself is a powerful example of a change management tool, storytelling.  It’s a technique that can be used tor convey the importance of change, making it relatable, and building rapport with stakeholders.

 

One question from the audience revolves around the evaluation of the need for Organizational Change Management (OCM) in a project. The hosts suggest that the scale of the impact, the number of people affected, and the readiness of individuals for change should be considered when determining the level of OCM required. They also emphasize that even smaller projects can benefit from some level of change management.

 

Another audience question addresses the challenge of getting people to express their true opinions during change initiatives. The hosts recommend focusing not only on what people say but also on their actions. Encouraging individuals to actively participate in small parts of the change process can reveal their true sentiments and level of commitment.

 

A final question relates to customizing change initiatives to an organization's culture. The hosts express the desire for change management to become an integral part of an organization's culture. They advocate for smaller, more frequent changes, as they are often easier to adapt to and provide opportunities for individuals to contribute to improvements.

 

Effective change management is a critical component of any successful organization. It involves clear communication, engaging stakeholders, identifying and addressing resistance, and making change relatable through storytelling. Business Analysis professionals are seen as essential players in this process, helping organizations navigate the complex landscape of change and ensuring that it aligns with their goals and culture.

 

RESOURCES:

Learn more about the book and where to buy it https://brainyglue.com/

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠live@iiba.org⁠ or leave us a ⁠voice message⁠ on our podcast homepage. 

Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #change #brainyglue #changemanagement

Ever wondered how organizations bridge the gap between IT and business operations? You'll discover the intriguing journey of business architects as they navigate through different departments, from IT to strategy, in pursuit of organizational excellence. Join Scott and Susan and special guest, Roger Burlton, business architecture practitioner, author, speaker and trainer, as we answer the question "What is Business Architecture?"

RESOURCES:

• Short videos and articles by Roger at Process Renewal
• Connect with Roger on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#BusinessArchitecture #StrategyAlignment #EnterpriseTransformation #ITStrategy #BusinessInnovation

In this episode, we dive into artificial intelligence and the role it plays in business analysis with our guest, Vince Mirabelli. Get ready for an insightful conversation on leveraging AI to enhance your BA skills and improve efficiency.

Here are some highlights from the episode:

🔹 The role of AI in business analysis and its potential impact
🔹 The importance of getting started with AI and overcoming apprehension
🔹 The power of prompt engineering and crafting effective prompts for AI tools
🔹 The need for context and understanding in utilizing AI effectively
🔹 The upcoming AI Playtime event at the Building Business Capabilities conference

And don't forget to check out Vince's report on Getting Started with AI in Requirements Management

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#AI #BusinessAnalysis #IIBA

How can neuroscience research help us be better communicators, better leaders and build better relationships? Scott Helmers joins Scott and Susan for a rich discussion on some methods and principles that can make us more aware of how we, and others, think.

RESOURCES: - Contact Scott Helmers - Scott@VisioStepByStep.com - Connect with Scott on Linkedin

- Scott's LinkedIn Learning courses

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #neuroscience #thinkingstyles

Human Resources is key to running a successful organization.  It’s typically a top cost among expenses.  How do business analysis skills apply to Human Resources?  Kris Tierney joins us from the Human Resources Professionals Association (HRPA), which has partnered with The International Institute of Business Analysis (IIBA) to offer the “Radical HR: Upskilling from Service Provider to Solution Expert” program.  

During our chat with Kris, we talk about Human Resources (HR) for business analysts to understand the business domain.  To underscore the importance of HR, one of our livestream viewers, Tracy Kincaid-Mielak commented “You can’t have a business without the people so people should be your primary focus”.  The certificate program helps HR professionals learn “how to speak the language of the business”.  Using the foundations of business analysis, participants elevate their ability to positively impact their organizations by conducting comprehensive needs analysis and creating evidence-based solutions.  

For information on the certificate program, visit https://mx.hrpa.ca/pages/hrpa-meeting...   

To learn more about the Human Resources Professionals Association (HRPA), visit https://www.hrpa.ca   

Business Analysis Live is hosted by: 

• Susan Moore, Community Engagement Manager at IIBA 
• Scott Bennett, Manager, Business Analysis at IIBA  

Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

Learn more at https://www.iiba.org/ 

#businessanalysis #humanresources #hr

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Looking for a business analysis job?  We discuss interview questions that you may encounter and how to approach them.  Preparation is key and our guest, Yulia Kosarenko, shares tips on how to get ready for a business analysis job interview.  She has some great advice.  Yulia Kosarenko is the author of “Business analyst: a profession and a mindset” and also publishes videos on her “Why Change” YouTube channel https://www.youtube.com/@WhyChange 

RESOURCES: 

• IIBA Career Center https://careercenter.iiba.org/
• Entry Certificate to Business Analysis (ECBA) https://spotifyanchor-web.app.link/e/MZeeRQGWrwb
• Top 7 Soft Skills for Business Analysts Video https://spotifyanchor-web.app.link/e/gprrUNGWrwb

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by: 

• Susan Moore, Community Engagement Manager at IIBA 
• Scott Bennett, Manager, Business Analysis at IIBA  

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/ 

#businessanalysis #job #interview #businessanalyst

October is Cybersecurity Awareness Month and that got us thinking - what's the role of a Business Analysis professional working in cybersecurity? It isn't what you might think. In fact, business analysis is even more critical to organizations' strategy and reputation than just blocking intrusions. In this episode Scott and Susan talk with Bindu Channaveerappa, a cybersecurity business analysis expert, about how business analysts are involved in every level of security within an organization. 

Bindu will be a guest panelist at our October 25th free webinar "Unlocking Cybersecurity: What Business Analysis Professionals Need to Know." You can register for that webinar here. 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #cybersecurity 

​This is a discussion about building confidence, imposter syndrome, and self-doubt. Susan and Scott talk with Paula Bell about the multifaceted nature of confidence, highlighting its impact on personal and professional success. Confidence isn't just a surface-level trait but is deeply connected to one's self-awareness and understanding of their value.Imposter syndrome is a common phenomenon where individuals doubt their abilities and fear being exposed as a fraud. Paula shares her thoughts on how individuals tend to compare themselves to others' achievements and metrics. She stresses the importance of embracing one's uniqueness and focusing on personal growth and value rather than external validation. Confidence is a critical trait essential for career advancement. It affects people differently depending on their background – their upbringing, environment, and culture. But how do you stop worrying about what other people think about you? Susan, Scott, and Paula chat about channeling energy into self-awareness and introspection, suggesting that understanding one's own value is key. We all need time for self reflection and personal growth. 

RESOURCES: Support Paula on her YouTuber journey and subscribe to her channel  @BAMartialArtist  where she shares rich information about business analysis 

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠live@iiba.org⁠ or leave us a ⁠voice message⁠ on our podcast homepage. Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

Learn more at ⁠https://www.iiba.org/⁠ 

 #businessanalysis #confidence #career

In this episode, Scott and Susan have a special guest, Angelo Kalevela. Angelo is user experience design practitioner and business analyst that has a YouTube channel (https://www.youtube.com/c/AngeloKalevela). He focuses on business analysis professionals who are new to the profession or thinking about becoming a business analyst with short, approachable videos meant to inform and coach. We talk about the parallels between business analysis and user experience work, coaching new business analysts and how learning to dance is a lot like business analysis! 

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

• Susan Moore, Community Engagement Manager at IIBA
• Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience.  We have a backlog of upcoming topics and we’re happy to take suggestions. 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  Learn more at https://www.iiba.org/

#businessanalysis #businessanalyst #userexperience