Beyond Luxury (Carlota Rodben)

Join us for a thrilling ride with Guy-Philippe Goldstein as we dive into the risky world of luxury and cyber power. Guy-Philippe Goldstein discusses the future of luxury and its intersection with cyberwarfare, defense strategies, and simulation games. In this episode, we highlight the relevance of cyber security in the luxury industry, as it is a target for cyber attacks due to its economic weight and digital integration. Additionally, Goldstein delves into the social changes of the loneliness pandemic and growing social inequalities and their potential impact on the luxury industry. The conversation explores the relationship between luxury and social disparities, the digital world's impact on the luxury industry, the role of AI in redefining luxury, and the future of luxury. Guy-Philippe Goldstein's Books: Babel Minute Zéro Sept jours avant la Nuit

Join us as we welcome Milton Pedraza, CEO of the Luxury Institute, to discuss the profound evolution of the luxury industry.

In this episode we explore the pivotal shift in power from brands to customers, highlighting the necessity of giving a voice to high net worth, ultra high net worth, and aspirational clients.

We delve into the transformation of e-commerce in luxury, alongside the resurgence of physical stores and brand ambassadors. Emphasizing the importance of humility, creativity, and emotional intelligence, he explains how these elements are essential in engaging diverse clients and creating personalized experiences.

Milton also underscores the significance of continuous learning for luxury brands to stay relevant and adapt and shares his vision for the future of luxury brands, focusing on the critical role of new technologies and the importance of building trust and maintaining data privacy.

TLDR:

• The luxury industry has seen a shift in power from brands to customers.
• Giving a voice to high net worth and ultra high net worth clients is crucial for brands.
• E-commerce has transformed luxury, but physical stores and brand ambassadors are making a comeback.
• Humility is vital for luxury brands to connect with their audience.
• Creativity is key in engaging clients and creating personalized experiences.
• Integrating emotional intelligence is essential for transforming customer interactions.
• New technologies will significantly shape the future of luxury brands, with a focus on trust and data privacy.

What if you could not just glimpse but actively shape the future? That's exactly what we explore with our esteemed guest, Cece Tham, a pioneer in future studies.

Ever heard of 'Synthesizing Futures'? Brace yourselves as Cece invites us on an awe-inspiring journey into her groundbreaking methodology—a harmonious blend of design, thinking, and technology that preps us for the future. Understand the challenges of adopting this methodology across various sectors and discover NASA's Technology Readiness Level (TRL) - a tool to measure the speed of a concept's transition to a marketable product.

As we journey further, Cece unravels futuristic innovations and sustainable solutions, discussing the potentials of synthetic biology, generative AI, and autonomous vehicles. Learn about the implications and potential misuse of Augmented Reality and Virtual Reality (AR/VR) and explore the concept of necro-bots.

This thrilling exploration, guided by Cece's captivating insights, will surely spark your curiosity about the future.

Dive into the essence of luxury's future with Daniel Langer. In this episode, we unpack the evolution of the luxury industry and the art of creating value for customers.

Daniel emphasizes the importance of adapting to changing consumer expectations and the power of compelling storytelling in branding. He also discusses the crucial role of digital platforms in brand-customer connections and concludes with insights on innovating for the future of luxury.

This conversation is essential for understanding the key strategies luxury brands should embrace for memorable and surprising customer experiences.

Takeaways

• The definition of luxury is creating extreme value for individual customers.
• The luxury industry has evolved from focusing on rare materials and craftsmanship to creating relevance and community.
• Brands should navigate uncertainty by embracing change, focusing on compelling brand storytelling, and continuously innovating.
• Compelling brand storytelling involves understanding what the brand sells and evoking the desired emotion in customers.
• The future of luxury lies in creating cultural capital, inspiring customers, and constantly surprising them.

Follow him for more: https://www.linkedin.com/in/drlanger/

Join us in a fascinating exploration with Dr. Jinju Heo as we delve into the transformative roles of innovation, technology, and sustainable practices within the luxury industry. This episode provides an in-depth look at the emerging trends and necessary shifts in luxury.

Discover how luxury brands are encouraged to develop new business models and create renewable raw materials. These steps increase product longevity and foster a more circular economy.

Takeaways:

• Luxury brands are advised to adopt new business models and invest in renewable materials to enhance product usage and endorse circularity.
• The role of innovation and digital technology is emphasized as critical in achieving circularity throughout the luxury industry, from production to sales.
• Technological advancements, including authentication labels, blockchain, and smart inventory systems, are highlighted for their ability to boost product authenticity and traceability and to help avoid overproduction.
• Key strategies for a sustainable luxury brand include embracing circular design principles, motivating managers to achieve sustainability goals, and improving supply chain efficiency.

In this episode,I , Carlota Rodben, share my unconventional life journey that brought me to the luxury world. Growing up as a “third-culture kid” and dancing ballet around the globe, my path has been anything but predictable. I open up about how I broke into the industry by publishing my first book at age 22 and second by 26, turning rejection and owning my own path into a powerful catalyst for success.

Now, as an entrepreneur, I’m on a mission to redefine what luxury means—blending innovation, emotion, and identity to shape the future of the industry. From navigating a global upbringing to taking bold leaps of faith, this is a story of resilience, serendipity, and the power of embracing the unknown. Don’t miss this inspiring episode that invites you to rethink luxury and the opportunities it holds for the future.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠ and follow us on ⁠⁠⁠Instagram⁠⁠⁠, ⁠⁠⁠TikTok⁠⁠⁠, and ⁠⁠⁠LinkedIn⁠⁠⁠ for even more insights and inspiration.

Join us in this conversation as we discuss the future of luxury through the lens of technology with futurist Matt Maher. He shares breakthroughs made possible by a futurist mindset, such as focusing on specific transformative technologies like artificial intelligence, augmented reality, and the evolving internet.

Matt also emphasizes the importance of understanding human behavior and acceptance when predicting future trends. He discusses the ethical considerations in AI integration and the need for uncertainty acceptance in a rapidly evolving technological landscape. Matt highlights the potential of voice technology, gamification, and sensory experiences in luxury.

We dive into the importance of human connection and the role of technology in fostering it.

Takeaways

• Focus on specific transformative technologies and understand human behavior to predict future trends.
• Ethical considerations are crucial in AI integration, and brands need to be mindful of biases and ensure authenticity.
• Voice technology, gamification, and sensory experiences have the potential to enhance luxury experiences.
• Creating richer digital experiences, integrating digital overlays in physical spaces, and turning products into platforms/experiences to stay ahead in the luxury sector.

In this episode, we dive into the exciting world of AI and its transformative potential for the luxury industry with ⁠⁠David Klingbeil⁠⁠, founder of ⁠⁠Submarine AI⁠⁠. We explore how AI is not just about data but about unlocking powerful insights that drive creativity and strategic decision-making. David shares his vision of AI as a tool to enhance—not replace—human creativity, showing how it helps luxury brands stay ahead by quickly identifying emerging trends.

David also highlights the incredible potential of the next generation of luxury leaders, who are already harnessing AI to build more innovative and emotionally connected brand experiences. As he explains, AI offers a unique opportunity to blend data-driven insights with emotional storytelling, creating unparalleled opportunities for growth and connection. Don’t miss this engaging conversation on how AI is shaping the future of luxury and why now is the perfect time to embrace this transformative technology.

Want to stay ahead of the curve? Sign up for our ⁠⁠Weekly Beyond Luxury Substack⁠⁠ and follow us on ⁠⁠Instagram⁠⁠, ⁠⁠TikTok⁠⁠, and ⁠⁠LinkedIn⁠⁠ for even more insights and inspiration.

Join us to explore the transformative power of digital product passports and connected items with insights from Natasha Frank CEO of Eon, Pierre-Nicolas Hurstel CEO of Arianee, and Jake Gajdamowicz CEO of Uniqly. They share their unique journeys and how their expertise is driving the integration of intelligence into products, enhancing value and traceability in the luxury market.

We'll uncover the evolving role of blockchain and NFC technology in creating secure, interactive products, paving the way for a new paradigm in customer engagement and sustainability. As we approach the EU legislation mandating digital product passports by 2027, our discussion highlights the importance of brands adapting to these innovations.

Takeaways:

• Digital product passports are revolutionizing customer engagement and sustainability by embedding intelligence into products.
• Blockchain and NFC technology are key to creating secure, interactive products that support circular business models.
• Upcoming EU legislation will require brands to implement digital product passports by 2027, signaling a major shift in the industry.
• The future of product ID monetization and customer engagement lies in digital IDs, with brands exploring new opportunities through smart clothes and connected objects.
• Cross-departmental collaboration and scalable solutions are essential for brands looking to thrive in this digital transformation.

Bonus Podcast Episode from the ⁠Future+⁠ Paris Event.

Future+, is a curated global network for founders, visionaries and disruptors across creative, culture and technology facilitating connections, collaborations, education and access to events, networking, content and insights.

Welcome to Season 2 of the Beyond Luxury podcast!

Building on our first season's success, we're excited to offer deeper insights into the luxury industry's evolving landscape.

This podcast, a spin-off of Carlota's book Beyond Luxury: The Promise of Emotion, invites you into discussions with leaders from various luxury sectors, including fashion, beauty, art, tech and more.

Carlota shares her experience from leading innovation in a top luxury brand to her entrepreneurial ventures, focusing on the integration of technology, experience, and human connection.

This season, we aim to reveal the untold stories of a traditionally exclusive industry, making it more accessible and relatable.

Join us in Season 2 as we explore the future of luxury, aiming to co-create a vision that goes beyond the conventional!

Join us to explore the captivating world of augmented reality and luxury branding with Geoffrey Perez, Global Head of Luxury at Snap. He shares his compelling career journey, from media agencies, to Yahoo, to his current role, and how his love for fashion and cutting-edge technology seamlessly brought him to Snap. We'll uncover the evolution of digital formats, from vertical videos to immersive AR experiences, and how luxury brands can leverage these innovations to create compelling and impactful advertising.

Geoffrey discusses the evolution of AR, from selfie-centric filters to immersive rear camera experiences that interact with the real world, and showcases collaborations with renowned brands like Louis Vuitton. We'll see how advancements in smartphone technology and internet connectivity have expanded the canvas for both users and brands, paving the way for future innovations in spatial computing!

Takeaways:

1. Augmented reality is transforming luxury branding, offering new avenues for creating compelling and impactful advertising.
2. Snapchat’s visual communication tools have revolutionized personal expression and luxury branding, providing a safe and expressive space for users.
3. The evolution of AR at Snapchat includes collaborations with high-end brands like Louis Vuitton, moving from selfie-centric filters to immersive rear camera experiences.
4. AI-powered tools in Snapchat Plus, with over 7 million monthly subscribers, offer creative opportunities for developing engaging AR lenses and captions.
5. Lens Studio empowers creators and brands to collaborate on impactful marketing campaigns, seamlessly blending online and offline luxury retail experiences.

Finally, I am sharing my story!

• I’ll share how moving 17 times by age 27 shaped my identity as a global citizen and polyglot.

• Pivoting from international relations to diving headfirst into the beauty and luxury industry despite facing a ton of rejection.

• Writing Beauty as it Is at age 22, interviewing top beauty leaders, and opening unexpected doors.

• My time at Chanel, where I created and led an innovation team that merged technology, experience and luxury in new ways.

• During the pandemic, I authored Beyond Luxury: The Promise of Emotion, exploring how luxury could evolve in a rapidly changing world.

• In 2023, I took a leap of faith, leaving Chanel to pursue entrepreneurship, driven by my vision to transform the luxury industry.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠ and follow us on ⁠⁠⁠Instagram⁠⁠⁠, ⁠⁠⁠TikTok⁠⁠⁠, and ⁠⁠⁠LinkedIn⁠⁠⁠ for even more insights and inspiration.

Join us as we sit down with Ashumi Sanghvi, the visionary behind MAD Global and Future+, to explore her 15-year journey at the intersection of luxury, media, and technology. Ashumi shares her insights on the evolution from print to digital, the impact of new technologies on brand engagement, content creation, and the future of luxury. Her extensive experience and roles across various influential platforms have positioned her as a leading figure in shaping the digital landscape of luxury and a grand alchemist connecting important players in the space to create a better and more exciting tomorrow.

Key Highlights:

• Ashumi's transition from traditional media to digital platforms in luxury branding.
• The influence of emerging technologies on luxury media consumption, content creation, and brand interaction.
• The role of blockchain, RFID, and NFC in enhancing luxury goods' authenticity and traceability.
• Future Plus's impact on bridging digital-native brands with technology and traditional luxury companies.

Follow her:

Instagram @futureplus.xyz, @mad.global, @ashumiss

In this episode, Blake Lezenski talks about his approach to early-stage investing, focusing on the importance of team dynamics and market validation. He highlights that a strong, cohesive team is crucial, even if the idea is still in its infancy. Blake also discusses the shift in digital luxury, stressing the need for immersive, self-expressive experiences in the industry, with AI and blockchain playing key roles in the transformation.

He envisions a future where AI helps brands create personalized luxury experiences at scale while ensuring IP protection through innovative solutions like AI-powered provenance verification. Blake concludes by exploring how Web3 and digital fashion can empower consumers to interact with luxury brands in new ways, creating a more dynamic and scalable luxury ecosystem.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ for even more insights and inspiration.

In this episode, Kai Henry, the visionary behind Fewture Co, shares his journey from managing cultural icons like Snoop Dogg and David Banner to his current work reshaping the creator economy.

Kai’s unique ability to blend corporate strategy with cultural insight has allowed him to innovate organizational infrastructures for today’s fast-evolving digital landscape.Kai reflects on his early career working with Snoop Dogg, drawing inspiration from the rapper’s ability to diversify his brand across music, fashion, and other industries.

This experience shaped Kai’s approach to talent management and brand development, blending creativity with business savvy.Kai helped build iconic brands like Beats By Dre, SkeeTV, En Noir, and Sol Republic, serving as Chief Creative and Strategist.

His work was pivotal in establishing a solid reputation for nurturing talent and crafting authentic, culturally relevant brands.Now, with Fewture Co, Kai aims to support talent, brands, and executives in navigating the next frontier of the internet, creating spaces for authentic engagement and collaboration through new technologies. His goal is to empower the next generation of creators to build sustainable, multifaceted brands.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ for even more insights and inspiration.

TL;DR

• Kai Henry’s career journey started with managing iconic figures like Snoop Dogg and David Banner, providing him with firsthand experience in understanding the intersection of culture and commerce.• He shares his expertise in developing lifestyle brands such as Beats by Dre, SkeeTV, and Sol Republic creating authentic connections between brands and their audiences through cultural relevance and innovation.• The rise of digital culture and technologies like NFTs and Web3 are reshaping the landscape, and Kai emphasizing how these tools offer brands opportunities to innovate while staying true to their core identities.• We delve into Fewture Co, and how Kai aims to support talent, brands, and executives in adapting to the evolving digital frontier, helping them authentically engage with new technologies and culture shifts

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ for even more insights and inspiration.

Delphine Tour Helin, Global Beauty Tech Director for YSL Beauty, discusses the future of luxury brand experiences and the innovative intersection between technology and customer engagement. She shares her journey in the luxury industry and how YSL is reshaping luxury beauty experiences.

Delphine highlights the importance of creating memorable experiences and the role of technology in enhancing the expertise of beauty advisors, and never replacing the human.

She also discusses the true meaning of omni-channel experiences and the future of personalization in the beauty industry.

Takeaways

• Luxury brands are shifting from brand expression to self-expression, from exclusive to inclusive, and from status-driven to emotions and values-driven.
• Technology plays a key role in creating unique and memorable experiences, but it should be purposeful and meaningful, augmenting the expertise of beauty advisors.
• The future of luxury brand experiences lies in sustainability, personalization, and inclusivity, with a focus on ethical practices, environmentally friendly products, and catering to a wide range of skin tones and cultural backgrounds.
• The balance between human expertise and technology is crucial, with technology augmenting the expertise of beauty advisors rather than replacing them.
• The shift to omni-channel experiences requires a seamless integration of online and offline touch points, with a focus on creating a continuity of brand experience and personalized recommendations.

Join us on an enlightening conversation with Michael Goldin, founder of Storied Collection, as he reimagines the future of luxury travel by looking at the past. Goldin highlights the essential role of human connection, identity, and belonging in elevating travel experiences. He reveals how historic accommodations offer more than a stay. They're portals to immersive, authentic experiences.

Goldin speaks about the potential of skillfully blending technology, like virtual reality and AI, with the luxury sector, enhancing guest experiences while emphasizing wellness, personalized service, and the power of storytelling. He foresees a future where luxury is defined by holistic well-being and meaningful, story-rich experiences.

Takeaways

• Luxury accommodations should provide authentic and personalized experiences for travelers, catering to their interests and desires.
• The merging of legacy, history, and luxury creates a unique and meaningful travel experience, allowing guests to connect with their past and explore their identity.
• Technology, such as virtual reality and AI, can enhance the accessibility and personalization of luxury stays, but the human touch and connection remain essential.
• Wellness and sustainability are becoming increasingly crucial in luxury travel, focusing on health, wellness activities, and environmentally friendly practices.
• The craft of storytelling is a crucial element of luxury accommodations, allowing guests to engage with the history and heritage of the property and create lasting memories.

Join us for an inspiring and transformative journey into the heart of Web3 with the pioneering force of the Women of Web3 movement, Lauren Ingram.

Dive into a world where the digital frontier is reshaped by the voices and vision of women, breaking through the barriers of a traditionally male-dominated industry.

Explore the potential of blockchain to combat the deceptive shadows of deepfakes, the intersection of luxury and technology with the advent of Apple Vision Pro, and the critical role of education and inclusivity in shaping a space where women not only participate but lead the charge. Whether you're a seasoned tech enthusiast or a curious newcomer, this conversation is a testament to the power of innovation and the unstoppable momentum of women in Web3.

Don't miss out on this insightful conversation—tune in now!

TLDR:

• Lauren Ingram discuss her work with Women of Web3, a community aimed at promoting women's inclusion in the digital space.
• Women of Web3 offers education, job opportunities, and events for women in the blockchain and Web3 sectors, traditionally dominated by men.
• The discussion also touches on the potential of blockchain technology to guarantee authenticity in the age of deepfakes and the role of generative AI.
• The conversation explores the exciting prospects of immersive technologies for enhancing user experiences.
• The overarching theme is the importance of ensuring women's voices are heard in technological innovation, thereby fostering a more equitable digital future.

Join us as we welcome Bonnie Langedijk, the visionary founder of HURS, a groundbreaking platform combining stylish aesthetics with impactful content. Raised in Amsterdam by parents in advertising, Bonnie's creative journey led her from creating her first magazine at age 8 to significant roles at Hearst Magazines and Net-A-Porter in London.

Bonnie shares her mission to expand representation in women's media, moving beyond familiar faces to spotlight exceptional women in various fields. She challenges traditional interview questions that limit women to specific topics, advocating for a more inclusive approach.

Discover how HURS organizes intimate, salon-inspired events, fostering cross-disciplinary conversations among women. Bonnie discusses the glamorization of entrepreneurship and the unique challenges female founders face, emphasizing a new definition of luxury focused on emotional connection and identity. Tune in to learn how HURS is redefining what luxury means in the digital era for women everywhere.

Bonnie's background in creativity and storytelling, combined with her experience at Hearst and Net-A-Porter, has made her an in-demand creative consultant and art director. She has worked with brands like Farfetch, COS, and Vogue Netherlands, bringing a unique perspective to the evolving media landscape.

TLDR:

• HURS combines style and impactful content.
• Expands representation in women's media, spotlighting diverse women.
• Challenges traditional narratives, advocating for inclusivity.
• Hosts intimate, salon-inspired events fostering cross-disciplinary conversations.
• Redefines luxury, emphasizing emotional connection and identity.

In this episode, we dive into the ever-evolving world of luxury retail with Christophe Caïs, CEO of CXG, a leading consulting firm specializing in customer experience.

Christophe emphasizes the critical role of emotional intention in crafting a signature experience. He explains that luxury, particularly in the context of selling luxury products, deeply engages emotions. While every purchase is influenced by emotion, a luxury purchase is uniquely driven by a heightened emotional connection. As he underscores, "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." His insight highlights the profound impact of creating memorable, emotion-driven experiences.

Christophe sheds light on the importance of employee satisfaction, framing it as an outcome rather than a starting point. He stresses the need to focus on foundational factors:

How much training do employees receive?

Is it effective and meaningful?

How much coaching and one-on-one support do they get from their managers?

Ensuring a well-rounded and supportive employee ecosystem—one that aligns with the brand’s mission—is essential for enabling employees to deliver exceptional customer experiences. He also reveals how CXG uncovers untapped talent, fosters collaborative teams, and leverages data to shape the future of retail.

Don’t miss this engaging conversation that explores the challenges and opportunities luxury brands face in today’s fast-changing landscape.

Want to stay ahead of the curve? Sign up for our ⁠Weekly Beyond Luxury Substack⁠ and follow us on ⁠Instagram⁠, ⁠TikTok⁠, and ⁠LinkedIn⁠ for even more insights and inspiration.

In this episode, Yalda Alaoui, a leading expert in chronic inflammation and nutrition, shares her journey from the corporate world to becoming a top figure in health and wellness. After battling autoimmune diseases, Yalda spent over a decade researching lifestyle changes to heal herself, discovering the link between chronic inflammation and many modern diseases. This led to the creation of Eat Burn Sleep, a platform focused on managing inflammation through food, movement, and mental wellness, offering a balanced lifestyle that doesn’t require perfection but aims for sustainable health.Yalda emphasizes a flexible approach, allowing occasional indulgences while reducing inflammation. Her method has helped thousands, from chronic disease sufferers to doctors who now support her approach. She also discusses how wellness has evolved into a luxury, with more people seeking long-term health solutions over quick fixes. Yalda believes the future of wellness will focus on natural, unprocessed food and a slower, more balanced lifestyle.Want to stay ahead of the curve?

Sign up for our ⁠⁠⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ for even more insights and inspiration.

Join us in this compelling episode with Diana Verdes Nieto as we explore the transformative world of luxury through the lens of sustainability and the influential impact of Generation Z. Diana, an industry pioneer with an impressive 25-year legacy, shares her extensive knowledge gained from her work with WWF, the founding of Positive Luxury, author of Reimagining Luxury: Building a Sustainable Future for your Brand and her experiences at the prestigious Davos forum, UN, and more. Dive deep into the evolving narrative of luxury brands as they align with Environmental, Social, and Governance (ESG) principles, and how the industry is responding to global challenges. Discover the pivotal role of Gen Z consumers who are redefining the value of luxury with their commitment to sustainability and ethical consumption. Learn about their preferences for experiences, trading, and secondhand goods, leading to a significant shift in the luxury market. We also examine the symbiotic relationship between innovation and sustainability. Experience firsthand accounts of initiatives like LVMH's 'Dare to be Green', which are propelling the luxury industry towards a more sustainable future. Hear how companies like Philips are navigating new legislation and leading with innovative practices. This episode not only explores the current state of luxury but also charts a course for the future where sustainability is seamlessly integrated into the essence of luxury. Engage with Diana's leadership thoughts, available in her new book, and follow her journey as she continues to influence. Key Points: Examining how luxury brands integrate ESG principles. Discussing Gen Z's influence on the luxury market through sustainable and ethical practices. Insights into initiatives like LVMH's 'Dare to be Green'. Featuring Diana's extensive experience and her new leadership book. Visioning a future where luxury and sustainability are intertwined.

Meet Ben Gallagher, the 23-year-old mastermind and content creator behind Lux Collective, an innovative luxury platform redefining the pre-loved fashion industry.

We're diving into the world of second-hand luxury fashion, discussing everything from the rise of Gen Z and their impact on the stigma surrounding second-hand fashion to the importance of storytelling and community building in the luxury industry.

This episode is about understanding the younger generation's perspective on luxury items as investments, their consciousness about sustainability, and the impact of their choices.

Listen in as we delve into the future of fashion, with sustainability at its core. We're exploring the shifting landscape of the luxury industry, the rise of pre-loved luxury shops, and the urgent need for a more personalized and welcoming customer experience.

Join us to discuss the future of luxury travel and hospitality and the impact of technology on the industry with Michael Ross, a thought leader in the travel and hospitality sector.

Michael shares insights on hyper-personalization, the role of blockchain in hotel booking, and the importance of sustainability in luxury experiences. He also explores the power of community in hospitality and the potential of Web3 technology, including blockchain, AI, and AR/VR.

We delve into hyper-personalization in luxury travel and hospitality and how technology can tailor the guest experience from arrival to departure. The discussion covers personalized menus, customized room amenities, and integrated entertainment options, emphasizing the need to cater to individual preferences and expectations.

Takeaways:

• Luxury hospitality increasingly focuses on hyper-personalization to create unique experiences for each guest.
• Blockchain technology is revolutionizing hotel bookings, ensuring secure and personalized experiences.
• Sustainability is gaining importance in luxury hospitality, with a growing demand for eco-friendly options.
• Web3 technology and community engagement are shaping the future of travel, offering personalized and immersive experiences.
• Virtual and augmented reality has the potential to enhance travel experiences by providing virtual previews of destinations and accommodations.
• Hyper-personalization involves using technology to craft personalized guest experiences, such as tailored dining options, customized room amenities, and entertainment tailored to guest preferences, enhancing the overall experience.

Revolutionize your travel with sleap.io

Get ready to challenge your understanding of luxury. This podcast series of Beyond Luxury guarantees to equip you with fresh insights into the revolution of the luxury industry in our rapidly changing world.

I am your host, Carlota Rodben, luxury, beauty, fashion, and hospitality futures and innovation specialist. I am also the author behind Beauty As It Is and my most recent book, Beyond Luxury: The Promise of Emotion, which sets the stage for our podcast discussions.

Join me as we engage in stimulating conversations with industry thought leaders across multiple sectors, challenging traditional concepts of luxury and exploring its shift towards a more human-centric, purpose-driven industry.

This is your gateway to the future of luxury, and I can't wait to co-create it with you.

In this episode, we dive into the exciting world of AI and its transformative potential for the luxury industry with⁠ ⁠⁠David Klingbeil⁠.

AI and the Luxury Industry

• AI has been around for decades, but its recent surge in power and accessibility now allows luxury brands to leverage it at scale.

• Luxury executives are no longer questioning whether AI is important, but rather how to apply it meaningfully within their businesses.

• Platforms like Submarine AI provide a structured approach to trend analysis, helping brands quickly access valuable insights without wading through vast amounts of unstructured data.

Creativity and Emotional Connection

• AI tools can inspire creative work by surfacing trends and insights, but they don’t replace the emotional connection that defines the luxury industry’s unique appeal.

• With AI, unexpected trends—such as “fragrance maxing”—can be uncovered, enabling luxury brands to tap into grassroots consumer behaviors for more impactful campaigns.

Next-Generation Leaders

• The next generation of luxury leaders is not just tech-savvy but entrepreneurial, eager to use AI and other technologies to disrupt and innovate in fresh, meaningful ways.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠ and follow us on ⁠⁠⁠Instagram⁠⁠⁠, ⁠⁠⁠TikTok⁠⁠⁠, and ⁠⁠⁠LinkedIn⁠⁠⁠ for even more insights and inspiration.

Join us as we welcome Omar Karim, an innovator in AI and virtual influencers, to discuss the profound evolution of the luxury industry.

In this episode, we explore the impact of virtual influencers and AI on luxury marketing. Omar's journey led to the creation of Egorhythm, the first AI-powered DJ virtual influencer, achieving unexpected success and sparking a conversation about the role and ethics of virtual influencers.

Omar also delves into spatial computing and immersive experiences, emphasizing their potential to redefine consumer engagement. He discusses blending AI digital craftsmanship with traditional luxury values to enhance brand narratives and deepen customer relationships.

Omar shares his vision for the future of luxury brands, focusing on the critical role of new technologies, authenticity, and digital ethics in creating personalized and engaging experiences.

TL;DR:

• Egorhythm, an AI-powered virtual DJ influencer, highlights innovative marketing and ethical considerations.
• Spatial computing and immersive experiences offer new consumer-brand interactions.
• Blending AI craftsmanship with traditional luxury values enhances brand narratives.
• Advanced technology in luxury marketing requires attention to authenticity and digital ethics.
• Virtual influencers and spatial computing present opportunities for personalized luxury experiences.

Join us as we welcome Massimo Moretti, an innovative leader in the luxury and technology industries. Massimo's journey highlights the transformative power of generative AI in producing high-quality content more efficiently and the crucial role of blockchain-powered digital passports in ensuring transparency and authenticity in luxury, especially in the second-hand market.

Massimo discusses the potential of Web3 technologies and blockchain to reward creators and build communities, while emphasizing the need for seamless user experiences and education. He advocates for luxury brands to focus on cultural relevance and engaging their audience, creating experiences that go beyond transactions. Additionally, he explores how collaborations with both established and emerging artists can enhance a brand’s cultural relevance and provide unique experiences.

Tune in to gain valuable insights from Massimo Moretti on the future of luxury, technology, and innovation.

TLDR:

• Generative AI revolutionizes luxury content production.
• Digital passports enhance transparency in the luxury sector.
• Web3 and blockchain reward creators and build communities.
• Cultural relevance and audience engagement are key for luxury brands.
• Collaborations with artists boost cultural relevance and brand experiences.

TL;DR

• Blake shares the importance of team dynamics in early-stage investment, stressing that a capable, well-aligned team is more important than a great idea at the outset.

• We delve into how the scalability of business models, particularly in the luxury and tech space, is crucial; and luxury brands need to adapt quickly, with a focus on profitability rather than growth at any cost.

• Blake highlights that the future of digital luxury will be about blending traditional luxury with digital innovations, creating immersive, interactive experiences for consumers that go beyond transactions.

• AI and blockchain technologies will play a key role in protecting IP, verifying authenticity, and enabling the co-creation of luxury items with consumers, offering both scalability and personalized luxury experiences.

• Luxury will evolve to allow for more consumer-driven design, where users interact with brands on a deeper, more personal level,such as co-creating fashion with the brand’s heritage and digital assets.

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Join us as we welcome Pablo Rodriguez-Fraile, Founder and Chairman of Aorist, and a leading patron of the digital arts, to discuss the transformative journey from traditional to digital art. In this episode, Pablo shares his insights on the burgeoning digital art ecosystem and the pivotal role of collectors in fostering emerging artists. He emphasizes the significance of connecting digital artists with the physical world and the crucial validation provided by institutions.

We delve into the intersection of art, travel, and luxury, exploring how digital art creates immersive and participatory experiences. Pablo addresses the concerns surrounding cryptocurrency, advocating for inclusivity and ease of participation to democratize digital art. He also discusses the innovative ways to display digital art in homes and the importance of engaging children with this medium to nurture creativity.

Pablo envisions a future where digital art is seamlessly integrated into our daily lives and widely appreciated as a legitimate and enriching form of art.

TLDR:

• Digital art collectors are essential in supporting emerging artists.
• Digital art connects sectors like art, travel, luxury, and fashion, offering immersive experiences.
• The future of digital art involves expanding its physical presence and institutional engagement.
• Inclusivity and ease of participation are key for the growth of digital art.
• Thoughtful curation is required for displaying digital art in homes.
• Engaging children with digital art fosters creativity and appreciation for the medium.

In this episode, we sit down with ⁠Brittany Kaiser⁠, the Cambridge Analytica whistleblower turned data rights activist, to uncover the urgent issues shaping our digital future. From exposing the dark side of data misuse to advocating for ethical AI and blockchain solutions, Brittany shares her mission to empower individuals with control over their own information.

We dive into the hidden dangers of social media on mental health, especially for younger generations, and why Brittany believes delaying access to these platforms could be life-changing. She also reveals how blockchain technology can revolutionize data ownership, giving people the power to monetize their own digital footprint and build a more transparent and equitable online world.

But Brittany’s story doesn’t stop at data ethics. Her latest venture, Chateaushi, merges her passion for technology and historic preservation, using blockchain to sustain and restore iconic estates in a way that redefines investment and cultural heritage.

This is an eye-opening conversation about the future of digital rights, ethical innovation, and the power of technology to shape a more just society. Don’t miss this inspiring episode that challenges everything we know about privacy, ownership, and trust in the digital age.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠Instagram⁠⁠⁠⁠, ⁠⁠⁠⁠TikTok⁠⁠⁠⁠, and ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ for even more insights and inspiration.

Step into the world where experience, tech, and purpose redefine the future of luxury. In Season 3 of the Beyond Luxury Podcast, Carlota Rodben takes you on a journey through thought-provoking conversations with the brightest minds shaping the luxury landscape. From industry whistleblowers and tech visionaries to fashion and culture pioneers and wellness experts, this season is packed with bold ideas and transformative stories.

Get ready to explore topics like digital fashion, the future of customer experience, redefining health & wellness as luxury, and the power of technology in creating transparent, augmented, and purpose-driven brands. Every episode challenges conventions, sparks curiosity, and offers insights into the evolving meaning of luxury.

Whether you’re an entrepreneur, a current or future leader of the luxury industry, a creative professional, or simply passionate about the future, Season 3 will inspire and inform you. The revolution of luxury starts here—don’t miss it.

🎙️ Beyond Luxury Season 3 brings you a new episode every week. Subscribe now on your favorite podcast platform and join the conversation!

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Get ready to have your understanding of luxury revolutionized with our guest, Jonathan Siboni.

Data now guides luxury brands, helping them predict upcoming trends and openings in the market, making an impact, particularly in the beauty sector of the fashion industry.

Our special guest underlines the value of a personal touch and originality in this industry and how technology can enhance these aspects. We discuss the concept of 'personalized luxury,' diving into the strategies brands employ to communicate successfully with their consumers and stand out in the ever-evolving market.

We also take an exciting detour into the future of luxury, particularly in emerging markets like China, and examine societal and political impacts on the industry.

Join us as we unravel the complexities of luxury and the transformative power of data in reshaping the fashion industry's future.

In this episode, we dive into the ever-evolving world of luxury retail with ⁠Christophe Caïs⁠, CEO of ⁠CXG⁠, a leading consulting firm specializing in customer experience. Signature Experience

• Luxury purchases are more emotionally driven than other purchases.
• Emotional intention is key to creating memorable experiences that leave lasting impressions.
• Employee satisfaction results from effective training, coaching, and a supportive ecosystem.

NPS (Net Promoter Score)

• NPS is a useful but over-relied-upon metric; it doesn’t solve CX issues alone.
• Brands must actively follow up with customers to address concerns.
• A variety of indicators, beyond NPS, are needed for meaningful CX improvement.

Sustainability

• Historically, luxury consumers assumed ethical sourcing and ignored sustainability concerns.
• A new generation of consumers demands perfection in sustainability.
• Brands must fully commit to sustainability, as consumers now expect accountability and progress.

AI

• AI is widely used in supply chains and marketing for hyper-personalization.
• Integration into CX is slow but has the potential to create tailored training programs.
• AI should simplify retail staff tasks and reduce complexity to improve efficiency and bandwidth.

Want to stay ahead of the curve? Sign up for our ⁠⁠Weekly Beyond Luxury Substack⁠⁠ and follow us on ⁠⁠Instagram⁠⁠, ⁠⁠TikTok⁠⁠, and ⁠⁠LinkedIn⁠⁠ for even more insights and inspiration.

Dive into the future of luxury branding with Michel Tjoeng, Co-Founder of ChatLabs and winner of the LVMH 2023 AI Prize. Michel is a trailblazer in digital marketing and AI technology. His journey from the early days of e-commerce to leading innovative projects at De Beers sets the stage for his groundbreaking work at ChatLabs.

Discover how ChatLabs is transforming the digital customer experience by leveraging AI to offer unparalleled personalization, mirroring the bespoke service of high-end retail in the online world.

Key Highlights:

• Michel Tjoeng's evolution from e-commerce to leading ChatLabs, focusing on AI-driven personalization in luxury branding.
• ChatLabs' innovative approach to mimicking high-end retail experiences online, enhancing customer satisfaction through personalized interactions.
• The strategic use of AI and unstructured data analysis at ChatLabs to refine and personalize the digital customer journey.
• Insights into the future of consumer data usage, emphasizing the shift towards context and preferences over traditional identifiers, amidst privacy concerns.
• ChatLabs' achievement of winning the LVMH 2023 AI Award, marking a significant milestone in the intersection of luxury branding and AI technology.

TL;DR

- Brittany Kaiser advocates for delaying social media access until university age, aiming to protect young people’s mental health. She points to the troubling links between social media use and rising mental health challenges, including eating disorders and increased suicide rates among youth.

- We delve into blockchain as a game-changer for data ownership, empowering individuals to securely control, profit from, and share their personal data with full transparency, helping to safeguard against data manipulation. Brittany shares that blockchain’s traceability could have prevented the Facebook-Cambridge Analytica scandal, where lack of oversight allowed for massive misuse of personal data.

- We learn about the The Chateaushi Project and how it merges blockchain technology with the preservation of historic estates, creating a sustainable, community-driven model for restoring cultural landmarks.

- The Chateaushi model goes beyond preservation by integrating community engagement. It offers experiences like sustainable agriculture, wellness programs, and fine dining, helping create a new, sustainable financial ecosystem for historic estates.

Want to stay ahead of the curve? Sign up for our ⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠Instagram⁠⁠⁠⁠, ⁠⁠⁠⁠TikTok⁠⁠⁠⁠, and ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ for even more insights and inspiration.

Join us for a fascinating exploration into the world of luxury hospitality and retail with Jack S. Ezon, founder and Managing Partner at Embark Beyond. This episode delves into how luxury is being redefined from traditional lavish services to emotionally resonant experiences.

We'll journey from the historic charm of New York's Carlisle Hotel to the meticulous service of Italy's Villa Passalacqua, discussing how today's luxury seekers are shifting their preferences towards experiences that offer personal significance.

We'll also examine the evolving role of non-hospitality brands in the travel sector and how the industry is adapting to meet the demands of a more conscious consumer base. Our discussion highlights the generational shift in values within luxury retail, contrasting the flashy tastes of traditional jet-setters with the discreet preferences of those who prioritize meaningfulness, transparency, and sustainability.

Moreover, we explore how brands are building communities and fostering loyalty through emotional engagement, from Apple’s technological innovations to the trend of group travel to destinations like South Africa. Tune in to uncover how the concept of luxury is pivoting towards creating deeper connections and lasting impressions in the hearts of consumers.

TL;DR:

• Redefining Luxury: Transition from traditional luxury to experiences that resonate emotionally.
• Spotlight on Hospitality: From the Carlisle Hotel to Villa Passalacqua, exploring high personal service standards.
• Changing Consumer Base: Shift in luxury preferences among younger generations towards sustainability and transparency.
• Community and Loyalty: How brands like Apple are engaging consumers on a deeper emotional level through community-building and shared experiences.
• Global Insights: Discussion on non-hospitality brands entering the travel space and the broader implications for the luxury sector.

TL;DR

• Yalda's personal journey highlights how chronic inflammation is at the heart of many widespread health issues—from autoimmune diseases to conditions like cancer, thyroid imbalances, and even depression, proving just how essential it is to address inflammation for long-term health.
• The Eat Burn Sleep method focuses on three pillars: food, movement, and mental wellness, designed to reduce inflammation without the need for extreme or restrictive diets.
• Her approach challenges common wellness trends, such as the vegan diet or high-intensity workouts, emphasizing sustainable, evidence-based practices tailored to individual needs.
• Health and wellness are becoming increasingly recognized as essential luxury pillars, with people prioritizing long-term vitality and holistic well-being over temporary fixes.

Want to stay ahead of the curve?

Sign up for our ⁠⁠⁠⁠⁠⁠Weekly Beyond Luxury Substack⁠⁠⁠⁠⁠⁠ and follow us on ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ for even more insights and inspiration.

Join this enlightening episode where Ahmed Zaidi bridges the worlds of fashion, artificial intelligence (AI), and sustainability within the luxury sector. With a solid foundation in computer science and a fervent passion for fashion, Ahmed delves into AI's transformative role in luxury fashion. He traces AI's evolution from rule-based systems to the complexities of deep learning, illustrating its capacity to redefine consumer experiences through personalization and streamline supply chain efficiencies.

Ahmed underscores the critical importance of sustainability in fashion, highlighting AI's potential to enhance waste management and promote circularity. He outlines three pivotal strategies for brands that integrate AI: deepening consumer insights, fostering supply chain collaborations, and adopting forward-thinking technologies like blockchain and quantum computing.

Further exploring the revolutionary edge of quantum computing, Ahmed unveils its potential to introduce true randomness into learning about consumer behavior, system dynamics, and supply chain intricacies. He shares his aspirational view of the luxury landscape by 2035, envisioning a space where creativity thrives and physical-digital experiences merge seamlessly.

Key Takeaways:

• AI's Revolutionary Role: AI promises to overhaul the luxury fashion industry, from enriching customer interactions to personalizing the shopping experience.
• Optimizing Supply Chains: Through AI, brands can achieve leaner operations, fostering better collaboration with manufacturers and reducing waste.
• Sustainability as a Priority: AI's contribution to sustainable practices in fashion paves the way for enhanced circularity and transparency.
• Strategic AI Implementation: Brands should aim to understand their consumers better, improve supply chain interactions, and embrace technologies like blockchain and quantum computing for a significant impact.
• The Future of Fashion: Anticipates a shift towards more thoughtful consumption patterns, driven by quantum computing's capabilities and a reimagined incentive system within the industry.
• Vision for 2035: Imagines a balanced ecosystem where digital and physical realms merge, providing a platform for creative expression and innovation in luxury fashion.

Follow Ahmed Zaidi's Journey: Stay updated with Ahmed's latest research and insights into the future of luxury fashion and technology by following him on Instagram and Twitter (@_Ahmetz80).