Explorez tous les épisodes de Beauty Business Strategies
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23 Jun 2022
What if the Green Bay Packers Ran Your Salon/Spa?
00:37:45
In this episode, Strategies coaches Michael Yost and Michell Bartlein are joined by Jerry Montgomery, Defensive Line/Running Game Coordinator for the Green Bay Packers, to discuss all things leadership and culture.
But what does an NFL coach have to do with salon/spa business? Well, you're about to learn that Jerry's knowledge about building teams transcends industry.
You'll hear him discuss:
The importance of understanding and communicating the concept that a team is multiple people working as one — and how culture allows that to happen.
Why you need to set clear expectations to play your game at the highest level.
The critical role of clear communication. As Jerry says, "Where there is lack of communication, negativity wreaks a void."
Tune in to this powerful conversation that will challenge everyone who listens to work and hold each other to a higher standard.
Time stamps:
1:08 - About Michell Bartlein
1:50 - About Jerry Montgomery
2:53 - How the Green Bay Packer culture translates to salons/spas
3:45 - Jerry's definition of "team." 4=1
5:16 - The importance of being connected
6:16 - Michell's take on how 4=1 translates to her salon/spa
8:29 - "Where there is lack of communication, negativity wreaks a void."
15:06 - The key ingredients of a strong culture
19:22 - The danger of settling for average
20:18 - Dealing with and avoiding employee turnover and living by the motto that "the standard is the expectation."
24:00 - Set your team expectations like the Green Bay Packers
27:06 - "These people couldn't cut it in our world because accountability is so high."
29:27 - Play and hire at the level you want to achieve
30:28 - Setting the leadership standard that you want your team to live by
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, we invite you to schedule a free 60-minute strategy session:
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
23 Jun 2022
A Salon Owner's Journey: Adaptability, Empathy & Tough Conversations
00:38:11
In this episode, Rachel Beechboard, owner of Libelle Beech Salon in Lebanon, TN, joins us to share how adapting her leadership role through empathy and tough conversations has strengthened her salon's team culture, increased customer loyalty, and fueled overall growth.
Time stamps:
2:34 - What are you most proud of? (Shift in culture, leadership, and team) 5:14 - Evolving your leadership role 9:21 - Empowering your team through tough conversations 15:23 - Four steps for creating an empathetic conversations 21:21 - Keeping centered as a business owner/leader 23:53 - How a strong culture picks everyone up...including the leader 26:11 - The importance of vulnerability in maintaining a strong salon culture 29:42 - The definition of strength when it comes to salon leadership 31:40 - Your mindset predicts your results 33:20 - How to be firm yet fair
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
23 Jun 2022
Creating Team Leadership in Your Salon/Spa...the Ted Lasso Way!
00:41:46
In this episode, we are joined by Brett Pierce, a Certified Strategies Coach and owner of The Masters Salon in Huntsville, AL, for an in-depth discussion of creating team leadership in your salon, spa or medspa...the Ted Lasso way!
Time stamps:
1:20 - Background 4:56 - Team Leadership the Ted Lasso way 12:52 - The importance of meeting people where they are as a leader 15:12 - Leading by example 18:01 - Values and keeping your team unified 20:30 - Hiring to match the values of your company 23:09 - Getting your team involved in your hiring process 26:23 - Find people that protect your culture 28:43 - Be curious, not judgemental 37:13 - Team leadership in action: Salon guest story
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
18 Jul 2022
Experience vs. Influence on Social Media
00:40:57
In this episode of Beauty Business Strategies, Paul and Tussanee Luebbers from the LashCast Podcast join us to discuss the evolving role social media plays in growing a successful beauty business. We also explore how to ensure you're using your influence for the greater good of your company and community.
1:03 - Background 4:32 - Shifts in the industry 6:26 - Jumping to the head of the line before paying your dues 8:17 - Experience vs. influence 11:02 - Where the beauty industry is getting distracted 13:01 - The line in the sand between business and personal 17:46 - Stop consuming and start producing 22:46 - Separating who you are from what you do 24:38 - Learning from others' journeys (and mistakes) 28:00 - Connection, collaboration, and community 33:22 - How to introduce change
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
27 Aug 2022
Balancing “We” & “Me”
00:37:10
In this episode of Beauty Business Strategies, we are joined by Robert Reed and Brock Goldberg from Ergo for a compelling discussion about communication, collaboration, and consistency. We dive into how the age of social media has changed the industry’s mindset from “we” to “me” and how that shift has affected team dynamics, communication styles, inspiration, and goal-setting. Tune in for some words of wisdom on how to build stronger teams, plan for the future, and get the magic back in your salon, spa, or medspa!
0:40 - Introductions 2:50 - The industry is changing…what happened? 6:00 - There’s no “I” in “team” - How individualism affects inspiration and team dynamics 8:55 - The secret ingredient to bringing the industry back together 11:13 - Inertia - How to maintain momentum and create stronger teams 14:55 - Words of wisdom for business owners 16:49 - How to empower your team 18:16 - Discovery benefits everyone 19:00 - The Ergo Approach 21:33 - Goals vs. Aspirations 26:18 - The beauty industry’s blind spot 29:34 - What about tomorrow? 33:00 - Closing comments & how to connect with Ergo
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
19 Oct 2022
Looking in the Mirror as a Salon/Spa Owner
00:38:39
Sometimes, it’s easy to get caught up in being The Boss and forget that you are also a part of your team. In episode 6 of the Beauty Business Strategies Podcast, join us for an insightful conversation about leadership and overcoming adversity with curly hair specialist Yukiko Taylor, owner of OlyCurl in Olympia, WA. Yukiko, winner of the 2021 Team-Based Pay Award for Best Turnaround, shares how a hard lesson in humility and empathy helped her overhaul her salon’s team culture and become the leader her team needed.
0:00 - Introductions 0:48 - How we got here 1:55 - OlyCurl’s turnaround transformation 3:28 - Hiring - Do it right! 4:45 - Time is money 5:42 - Pay well, finish strong 6:41 - …and then COVID happened 8:15 - Finding guidance in unexpected places 9:14 - Never forget where you came from 12:19 - Maintaining your work-life balance 15:44 - Gratitude is golden 19:45 - Integrity - It’s the little things 23:07 - A different approach 24:42 - Embracing growth 27:37 - We all bring something to the table 29:41 - We’re all just trying to do our best - Self-doubt, humility, and trust 34:05 - The gift of failure 36:16 - What does success look like? 37:12 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
17 Nov 2022
Flexible Scheduling & Honoring Your Team
00:41:35
Could your salon or spa be doing more with less? In this episode of the Beauty Business Strategies Podcast, we sit down with Wafaya Abdallah, owner of Curly Oasis in Rockville, MD, and DevaCurl-certified curly hair specialist. Wafaya transformed her salon post-pandemic by transitioning to a four-day work week and bringing self-care into the workplace.
Tune in for a fascinating dialogue about the benefits of flexible scheduling, self-care, and honoring your team — and how you can implement some of these tactics in your salon or spa!
0:00 - Who is Wafaya? 1:51 - How it started 3:53 - The modern renaissance 5:22 - Rethinking the way we work 5:57 - Reopening & adaptation 6:57 - Redefining work & team development - happy people make better workers 8:13 - Overcoming a rigid framework - how to allow flexibility without changing your company's structure/hours 9:43 - What does work look like in the future? 11:52 - Still going strong! 12:56 - The give and take - your responsibility to your team 13:43 - Self-care is professional development 16:07 - Honoring our people & shaping our future 16:42 - Culture is key 18:55 - Nuts & bolts - Transform your business your way 20:53 - Follow the numbers 22:00 - Giving Your team purpose 22:53 - Collaborate! 23:55 - Greatness attracts greatness 24:59 - Leaving room for purpose - balancing and blending work & personal interests to be more well-rounded people 31:56 - It's not about the money! 32:21 - "Coin of the realm" - the ripple effect of the almighty dollar 34:31 - Changing motivations 35:46 - Takeaways 38:36 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
02 Dec 2022
Harness Your Holiday Momentum!
00:39:32
Ah, the holiday season. The stockings are hung, the appointment book is full, and retail sales are plentiful. So why does your holiday momentum have to end with the new year?
It doesn’t!
Tune in for this special edition of the Beauty Business Strategies Podcast as Certified Strategies Coaches Leslie Winterrowd and Jason Hoopiiaina bring the holiday cheer as they sit down to unpack how to capitalize on the holiday season by carrying that momentum throughout the entire year.
If you want to keep that holiday cheer (and paycheck) going all year round, join us for this special holiday episode. It's Holiday 365!
0:00 - Introductions 1:52 - Holiday 365 - What does it mean? 2:40 - Back to basics: Prebook 3:40 - The next building block: Retention 5:45 - The bow on top: The Client Experience 7:04 - Stay ahead of the game 8:31 - Don’t forget about retail! 10:37 - Don’t stop at Christmas gifts - Other occasions 12:37 - The trust thermometer 14:16 - Always build on the basics 15:53 - Create your occasion 17:45 - A purpose-driven company 20:57 - Your WHY: Something to look forward to 23:25 - Your attitude, your choice 24:43 - It’s the energy, not the holiday 26:18 - What's your anchor? 29:19 - Find something to celebrate! 33:22 - Build systems on gratitude 34:27 - Recap 36:37 - Food for thought & final comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
15 Dec 2022
Building Business Momentum Through Relationships
00:37:21
Meeting the right people can be life-changing — or career-making! In this episode of the Beauty Business Strategies Podcast, we're joined by Aria Jayne, owner of Sucre Sugaring Studio in Everett, WA, and winner of the Momentum Award at Strategies' 2022 Team-Based Pay Awards.
Aria is the poster child for the phrase "leap of faith." She left behind a stable career in the corporate world to pursue her passion: "ripping hair out of people." She now runs a successful sugaring business with a rockstar team of people who found her along the way.
Tune in to this episode to hear what brought Aria to the career-change crossroads, who helped her get there, and how she found success after starting over.
If you're thinking of taking your leap of faith, this is an incredibly inspiring story about how the right relationships can help you build something truly priceless. Maybe you could do it too!
0:15 - Introductions 2:42 - How did we get here? 3:40 - Shedding the golden handcuffs 7:04 - Something missing 7:52 - Meeting the right person 9:16 - Starting small 12:41 - The right people find you 14:40 - Purpose, relationships, and authenticity 19:43 - Let's look at the numbers 22:06 - Prepare and overcome 25:00 - The Secret Sauce 29:47 - "A genuine together" 32:30 - What are you creating? 33:24 - What's next for Aria Jayne? 35:54 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
30 Dec 2022
Salon/Spa Leadership & Inspiring Your Culture
00:45:27
How do you inspire your salon/spa teams when you need inspiration and support for yourself? Tune in to this episode of the Beauty Business Strategies Podcast to find out, as we are joined by two amazing members of the Strategies educational team: Educational Director Barbara Pierce and Certified Coach Leslie Winterrowd.
In this lively discussion, Leslie and Barbara help us dissect the joys and pressures of being a leader and how you can stay grounded and authentic for your team.
This is a raw and honest dive into leadership, vulnerability, and much more. Tune in for solid advice on how to inspire your team, and let them inspire YOU!
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
13 Jan 2023
Inspiring Evolution in Your Salon or Spa
00:41:51
The lifespan of a salon, spa, or medspa will always have its ups and downs. Sales will fluctuate, team members will come and go, and the industry will go through different phases. To survive and thrive, your business and team must continually adapt and evolve with these changes. But how?
In this episode of the Beauty Business Strategies Podcast, Laura Pinkas, owner of Shine Hair Color & Design Studio in Columbia, SC, will help us unpack this subject and much more.
Laura opened her salon 12 years ago with her sister as her only employee. Now, she has an entire team, and her business is thriving! In 2022, Shine was also named the winner of Strategies' Team-Based Pay Award for Business of the Year Award.
So how did Laura take her salon from humble beginnings to Business of the Year? Education, networking, and cultivating a team-based culture that's built to last. And it all started with Laura attending her first Strategies Incubator Seminar.
Listen in now to this episode of Beauty Business Strategies Podcast and learn how YOU can evolve yourself, your business, and your team.
0:15 - Introductions 1:30 - Meet Laura! 2:32 - Let's start at the beginning 6:37 - Shine meets Strategies 7:10 - Dreams change too 9:17 - A team that's built to last 12:32 - Finding the right fit 13:44 - Maintaining an "Evolution Mindset" 16:12 - Finding the right resources 18:54 - Becoming a leader 21:20 - What does it mean to be Business of the Year? 24:06 - Shine's "Secret Sauce": Planning with Intention 29:50 - Key Takeaways: Relationships, Expectations, and Communication 36:20 - Defining "team" 38:46 - Coming full circle 40:24 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
03 Feb 2023
The Team-Based Hiring Blueprint for Salons & Spas
00:48:28
Get ready to build your dream team!
On this episode of the Beauty Business Strategies Podcast, we're chatting with Marian Sang, owner of the highly sought-after Omagi Salon & Spa in Louisville, KY.
During this discussion, Marian shares her secrets on building a thriving company culture and A-team staff — from attracting your ideal candidates to conducting killer interviews and keeping top talent.
We also explore authenticity, belonging, communication styles, and much more.
Listen now to this dynamic conversation and learn how to master the art of hiring - just by being yourself!
0:15 - Introduction 0:55 - About Marian 1:53 - Let’s talk about hiring! 3:03 - The hiring process is changing 6:05 - A little perspective… 8:04 - Authenticity and belonging 9:39 - Take advantage of social media 11:17 - What’s next? - The Interview 14:50 - Hungry, Humble, Smart - Resources 15:15 - Getting to the truth 17:14 - Asking the right questions 18:02 - Marian’s culture questions for honest hiring 22:33 - Nothing is universal - make it your own! 23:50 - The big picture 26:26 - The final test - what to look for 29:40 - Built to last 31:10 - Use your evaluation tools! 32:04 - Sharing your values and expectations 37:24 - Save the “money talk” for last 39:15 - A Time Investment 41:36 - Know how to LEAD each candidate! 44:23 - Honor the individual - it’s the little things! 45:17 - Recap & wrap up
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
08 Mar 2023
Creating a True Quality Experience for Salon/Spa Clients
00:50:10
Ready to level up your salon or spa's client experience? Don't settle for just "pleasant" - give your clients an experience they won't forget!
In this episode of Beauty Business Strategies Podcast, we're joined by Megan Schmidt and Autumn Queen - owners of Identity Atelier in Columbus, OH - as we break down the step-by-step recipe for creating a "true quality experience" for your clients.
Get your headphones on and tune in for a crash course on the client journey as Megan and Autumn share their top tips — and real-world results — for curating an unforgettable client experience.
00:15 - Introductions 01:17 - Meet Autumn & Megan 02:00 - Let's talk numbers: Client retention 04:30 - The starting point 05:18 - Part A: First impressions 07:40 - Before they even come in the door 11:35 - Curate your online presence! 12:39 - Part B: The Art of the Phone Call 16:10 - Michael's experience with notes 17:50 - Notes & questions 21:53 - Part C: The Consultation 24:46 - Up your consultation game! 26:40 - Give it time 28:33 - Setting expectations 29:52 - Your regulars 32:48 - Part D: The Service 34:14 - The importance of education 37:49 - Part E: The Big Finish 40:52 - Takeaways 43:02 - Everyone, every time 44:50 - This is just what we do 46:55 - How to keep track 48:15 - Now apply it! 49:08 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
10 Apr 2023
Leading with Empathy - Lessons from Serious Business
00:41:56
On this episode of the Beauty Business Strategies Podcast, we're joined by Carol Augusto, the executive producer and "dream builder" behind the celebrated beauty industry conference, Serious Business.
We'll dive into the inner workings of running a successful conference, the leadership skills required to make it happen, and the teamwork, empathy, and trust necessary to make it truly unforgettable.
Carol will also share the thought process behind ensuring events are more than just an experience and offering attendees the tools to apply the lessons they've learned in their businesses.
00:15 - Introduction 01:08 - Meet Carol 02:05 - A crash course on Serious Business 04:08 - Expose, evoke, evolve: what makes a great conference 07:49 - Challenges and weaving it all together 10:40 - Trust and knowing your team’s strengths 12:00 - “The best part!” 14:28 - Carol’s must-read list 18:20 - Sit in the seat of the audience 21:12 - True perspective through empathy 23:47 - Sit in the seat of the audience - even in the back row! 25:30 - The perks of being a “dream builder” 28:11 - It’s the message that counts 30:56 - Building connections 33:01 - Getting results 38:39 - Here’s the take-home 40:14 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
23 Jun 2023
Becoming an Eco-Friendly Salon
00:50:13
On this episode of the Beauty Business Strategies Podcast, we are joined by Valorie Tate, "corporate misfit" and owner of Sustain Beauty Co. Valorie is an industry expert on sustainable salon practices and is deeply passionate about transforming salons and spas into eco-friendly spaces.
During our conversation, Valorie shares the importance of sustainable beauty business practices and how they can benefit your bottom line.
We also explore what it means to embrace sustainability in the beauty industry. Hint...it's much more than just recycling!
Valorie also shares her pro tips on hiring advice, incorporating AI into your business, and sustainable hiring and leadership (yes, that's a thing!).
Listen in now, and gain expert guidance on making your salon more eco-friendly without compromising quality or breaking the bank!
00:47 - About Valorie and Sustain Beauty Co. 04:03 - Where are we now? 07:52 - Saving the planet (and money!) 12:11 - Expert recommendations! 15:58 - Waste not! 17:01 - Marketing your purpose 22:16 - Tools and resources 23:05 - Mental health and sustainability 23:57 - Attract your ideal team! 25:37 - The power of intention 29:24 - Progress, not perfection 32:27 - Recruiting Zoomers 35:08 - 5 secrets to hiring the next generation 36:50 - They work differently 41:00 - You can use AI too! 44:35 - Recap 46:51 - Find Valorie online! 48:23 - Just one more thing… 49:11 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
26 May 2023
Bringing Balance Back to Your Salon, Spa or Lash Studio - Shelby Tarleton
00:49:23
In this episode of the Beauty Business Strategies Podcast, our host, Michael Yost, sits down with returning guest Shelby Tarleton, the owner of Pink Lady Lash in Austin, TX, founder of Lash Boss Summit, and host of Lash Boss Radio to discuss the joys and challenges of owning a salon, spa, medspa, barbershop or lash studio.
Join us as Shelby shares her insights on navigating the common stumbling blocks that owners often encounter and offers expert advice on overcoming them and fostering growth. Discover practical strategies for learning from mistakes and transforming setbacks into opportunities.
If you're a salon/spa/lash studio owner, or an aspiring entrepreneur looking to thrive in the beauty industry, this episode will provide actionable advice for achieving balance and avoiding burnout. Listen in to learn how to conquer the professional, interpersonal, and financial stressors of ownership. Michael and Shelby even discuss how to address some of these stressors without breaking the bank!
Listen in to unlock balance for happier clients, a happier team, and a happier YOU!
00:15 - Introduction 01:19 - Shelby Tarleton: Lash Industry Advocate 02:48 - Recap: The joys of salon/spa/lash studio ownership 04:27 - How did we get here? 07:21 - Stress dims everything 08:53 - What are you waiting for? 13:01 - What can I fix for FREE? 17:18 - This one’s for YOU. 21:45 - The biggest challenge 24:41 - Communication is CRUCIAL 27:03 - Be direct, be honest, be real. 32:24 - “We need to talk…” 35:18 - Generations and communication 38:41 - Adjust your lens 43:12 - Staying centered 45:34 - Shelby’s next conquest 46:54 - Where to find Shelby Tarleton 47:24 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
13 Jun 2023
Avoiding Salon/Spa Owner Burnout w/ Erica Cuni
00:49:59
Burnout comes for us all, especially in a field like the salon and spa industry that is physically and emotionally demanding. However, you don't have to wait for it to get "bad enough" to do something about it. You can start right now!
In this Beauty Business Strategies podcast episode, we sit down with "The Burnout Professor," Erica Cuni LMFT, CIMPH. Erica is a Leading Integrative Mental Health & Burnout Specialist, Keynote Speaker, and Fellow Burnout Survivor.
Erica was kind enough to sit down with us and share her story - how life (literally) hit her like a truck and how she managed to claw her way back up from rock bottom. She shares what worked for her, why it worked, and plenty of trauma-informed suggestions that might work for you too.
In this heartfelt conversation, we'll dive right into the causes of burnout, how to identify and avoid it, and how to conquer it using an accessible and spiritually-rooted approach.
So if you feel like you're at the end of your rope, this one's for you.
Tune in and learn how to show yourself grace in the face of burnout and take back your life!
01:27 - Introduction 01:57 - Erica Cuni: The Burnout Professor 04:03 - The lowest low 06:07 - Knowing the signs 07:40 - What now? 10:17 - Why does this work? 12:35 - Getting stuck 15:01 - Fight, flight, or freeze 16:20 - Good stress vs. bad stress 26:01 - A recipe for burnout 30:10 - You can try this right now! 37:35 - Listen to your gut…literally. 41:09 - Do a little self-check 46:47 - Want to hear more from Erica? Meet us at TBX23! 48:31 - Closing comments
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
21 Jul 2023
Empowering the Beauty Industry: A Conversation on Trust, Communication, and Leadership
00:45:31
What happens when you combine open communication, vulnerability, and trust in the beauty industry? You get Trisha Koppert, the general manager of Dulcederm, who believes in the power of a safe and inclusive workspace.
Get ready to explore a stimulating conversation on the art of empowering not only the owner but also the team, interpreting the owner’s wishes, and transforming difficult conversations into dialogues that can foster growth and understanding.
In this enlightening chat, Trisha talks about the significance of building trust and creating a culture of investment in her team, and how these factors have shaped Dulcederm’s growth journey. She underscores the importance of listening to understand, not just respond, and how this practice lays the foundation for a successful team. Additionally, Trisha opens up about her experience of overcoming personal challenges and how it has shaped her as a leader.
This is not just a podcast about the beauty business, but an exploration of leadership, courage, and the crucial role of a fulfilling career in nurturing the soul.
Join us on this insightful journey with Trisha Koppert and take away valuable lessons on building a culture of empowerment and open dialogue.
00:03 - Welcome 01:17 - Meet Trisha Koppert 02:02 - Between owner and teams there's General Managers 04:14 - The salon/spa general manager's role 07:25 - Taking care of team 09:56 - Empowering your team's voice 16:02 - Fostering ownership and connection from your team 18:51 - Vulnerability and trust in building relationships 22:01 - How teams can ask for help 25:25 - Not every situation is beautiful and wonderful 27:17 - The role of passion and vulnerability 34:19 - The Importance of vulnerability and listening 36:38 - Being there for your manager 39:38 - Listen, translate, empower, educate, excite, and include everyone - The crux of the manager position
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
24 Aug 2023
Salon/Spa Profitability Through Efficiency
00:45:12
Get ready to revitalize your salon's approach to efficiency and profitability!
On this episode of the Beauty Business Strategies podcast, we speak with Tim Howard, Chief Innovation Officer at Vish, a technology-based company that takes a revolutionary approach to hair color management.
During our discussion, Tim shares his insights on managing hair color inventory, reducing waste, and understanding how your actions impact business profitability.
He also shares his insights on replacing the "bucket method" with more efficient strategies and leveraging technology for a more sustainable and profitable business model.
Have you ever wondered why some salons seem to thrive while others struggle? Listen in as Tim explains how proper coaching and a streamlined menu can help manage critical areas of the business more effectively. He presents valuable perspectives on how clarity and understanding can pave the way to successful strategies.
The final gem of this episode is the discussion about change and the importance of having a solid foundation in the salon industry. Tim encourages us to embrace change and shares tips to ensure our teams work harmoniously.
00:03 - Improving Salon Efficiency and Profitability 12:55 - Profitability and Waste Reduction in Salons 19:21 - Improving Salon Efficiency and Profitability 28:22 - Coaching and Mistakes in Salon Management 39:58 - Change and Foundation in the Salon Industry
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
05 Dec 2023
From Pop-Up Parties to Thriving Medspa: An Owner’s Journey
00:34:56
In this enlightening episode of the Beauty Business Strategies Podcast, we sit down with Alicia Bonner, a former physician assistant who boldly embraced entrepreneurship to establish Bella Mobile Aesthetics.
In our candid conversation, Alicia takes us through her unique transition from organizing pop-up Botox events to founding a successful brick-and-mortar medspa. She openly discusses the hurdles she faced in leadership, team management, and the invaluable role of professional guidance in her journey.
Key insights include:
Alicia's philosophy of staying open to coaching.
Her experiences working with a business coach.
Her ambitious plans for mobile expansion.
Beyond the business tactics, this episode is a heartfelt story of community, support, and fulfillment from pursuing one’s passion.
Conversation highlights:
00:00:03 - Transition to Medspa Ownership 00:11:10 - Taking the Leap 00:25:01 - Transition, Growth, and Mobile Expansion 00:29:57 - Seeking Guidance and Pursuing Dreams 00:33:47 - Appreciation and Thanks for Sharing
Tune in to discover how Alicia's blend of determination and adaptability has shaped her career and serves as inspiration for aspiring entrepreneurs in the beauty industry.
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
02 Apr 2024
The Beauty Industry's Wake-up Call: Powering Growth in Your Business Post-Pandemic
00:23:08
In this episode, we navigate the choppy waters of the beauty industry's post-pandemic financial recovery, from the lifeline of PPP loans to the newfound urgency of profitability.
Reflecting on those who emerged from the storm unfazed, we unveil why a solid financial foundation isn't just helpful—it's imperative. Join us as we dissect the transition from survival to growth, emphasizing the need for each salon and spa to aim for the cushion of high-profit margins and smart cash flow management.
This episode isn't just about bouncing back; it's about leaping forward. We dive deep into the financial strategies that will not only keep your beauty business afloat but growing sustainably. Learn the essential discipline of planning for profit and the critical role that understanding financial ratios plays in your success. With actionable insights, this discussion arms you with the tools to craft a resilient, profitable future in the beauty industry.
00:00 The reality of the post-COVID financial landscape 05:16 How the current economy is influencing customer spending habits 07:14 Be patient for growth, impatient for profit 09:14 How government aid masked pre-pandemic issues in the beauty industry 11:18 Key strategies for stabilizing salon/spa finances 19:24. How the beauty industry can move forward
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
09 Apr 2024
Revolutionizing the Salon Workweek for Maximum Efficiency with Wafaya Abdallah
00:25:43
In this episode, Wafaya Abdallah, owner of Curly Oasis Inc, reveals how specializing in curly hair and embracing a team-based approach dramatically increased productivity. This episode isn't just about the highs of winning a productivity award; it’s a raw look at the challenges that followed, including the departure of key staff members. Wafaya opens up on what it takes to rebuild, proving that the journey of success is as much about adaptability as it is about accolades.
Step into the world of enhanced team efficiency as we dissect the benefits of refining the traditional workweek, introducing a game-changing dedicated training day that improves skill levels without upending existing schedules. We consider the advantages and practicalities of a compressed workweek, diving into how it could benefit both the staff and the business’s bottom line. Tune in for a transformative conversation that highlights Wafayah's evolution as a leader and her perspective shift that turns life’s challenges from hurdles into launching pads for growth.
Conversation Highlights: 1:45 From Award Winner to Facing Curveballs 5:14 Embracing Change and Seeing Challenges as Opportunities 5:55 Impactful Advice from a fellow Strategies member 8:40 Listening Deeply to Understand and Adapt 10:59 The Magic Pill: A 4-day workweek 12:54 Leading with Curiosity 14:07 Behaviors Drive the Numbers 16:07 Achieving Work/Life Harmony 21:49 Wafaya's One Takeaway
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
16 Apr 2024
Balancing Payroll Costs and Team Happiness in Your Beauty Business
00:17:45
In this episode, we tackle one of the most pressing issues facing beauty business owners today: PAYROLL. We discuss the delicate balance owners must maintain between meeting employee expectations for higher pay and ensuring the financial health of their company.
You'll learn valuable insights on how to approach this challenge, including the importance of communication, career paths for employees, and creating a transparent financial plan. We dive into practical advice on understanding your payroll expenses in relation to overall sales, establishing clear paths for growth, and addressing team members' expectations. Whether you're an established business owner or just starting in the beauty industry, this episode offers actionable strategies to help navigate payroll challenges and build a stronger, more resilient business.
Conversation highlights: 00:54 Balancing payroll costs and team happiness 01:50 Where does your payroll stand? 03:30 Communication + financial transparency are key 06:00 The importance of mapping out career paths 06:40 Common payroll challenges in the beauty industry 09:08 Action steps to take if you're overwhelmed by payroll 12:40 The real meaning behind an employee's request for a raise
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
23 Apr 2024
Building Your Dream Team: Finding Talent That Thrives in Your Salon/Spa Culture with Leslie Winterrowd
00:21:25
On this episode, Leslie Winterrowd, a seasoned salon owner and Certified Strategies Coach, joins us to share her wealth of knowledge on recruiting and hiring service providers that fit your salon/spa. Together, we dissect the nuanced art of crafting job postings that don't just speak to the skill set but resonate with the core values and culture that make your salon/spa stand out. Leslie's insights are a game-changer, shifting the focus from dangling carrots like pay to connecting with the aspirations of a workforce yearning for meaningful employment.
This episode is a heartfelt exploration of why the right attitude and synergy among your team can outshine technical prowess every time. Through candid discussions and real-life examples, we illuminate how a strong set of shared values can not only magnetize the right staff but also foster an environment where both creativity and camaraderie flourish. Conversation highlights: 1:00 Today's recruiting and hiring challenges 2:53 Optimizing your job ad to attract top talent 4:42 The difference with today's applicant pool 5:30 Hiring and recruiting strategies in salons/spas 12:59 Value-based culture in hiring practices 18:13 Living and implementing organizational values
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
14 May 2024
The Origin Story of Team-Based Pay in the Beauty Industry with Neil Ducoff
00:29:46
Ever wondered how Team-Based Pay came to be in the beauty industry? We sit down with the pioneer of Team-Based Pay and Strategies founder, Neil Ducoff, as he spills the tea on the business model that's reshaping the beauty industry. As a former salon owner himself, Neil shares his pivotal shift from commission to the hourly model that empowers beauty businesses to focus on collective success.
Our candid chat peels back the layers of salon/spa payroll, offering a fresh perspective on how salons and spas can pay their staff what they deserve without compromising on profitability. Conversation highlights:
0:17 Why Neil created the Team-Based Business Model 5:13 Questioning the commission model 10:50 How Team-Based Pay was born 13:15 Why Team-Based Pay can get a bad rap 14:16 Common TBP misconceptions 18:07 How Team-Based Pay works 21:12 The work that needs to be done 23:25 A tip for struggling beauty business owners 25:09 How TBP makes your beauty business more valuable when you want to sell 26:58 How to know it's time to change your pay structure
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
07 May 2024
Transforming Salon Culture by Valuing Every Voice with Michell Bartlein
00:25:39
On this episode, we sit down with Michell Bartlein, owner of Savoye Salon in Green Bay, Wisconsin, Certified Strategies Coach, and recent Salon Today Top 200 winner in the Culture category. Michelle shares her personal journey of transforming Savoye Salon into a thriving community where team members are valued as equals, fostering a culture of trust, collaboration, and innovation. From annual retreats that reinforce trust to a brand identity that unites rather than divides, get ready to learn how to cultivate a workspace where everyone plays a critical role in the game.
Conversation highlights: 0:27 Winning the Salon Today Top 200 for Culture 4:00 Running a salon like a championship basketball team 7:09 How communication feeds your culture 9:40 The Three C's of Culture 15:16 Addressing conflicts while maintaining harmony 19:12 Navigating tough conversations 21:12 Michell's one tip for strengthening your business culture
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
21 May 2024
Building a Salon/Spa Team with Shared Values and Individuality with Kelly Swann
00:24:07
On this episode, Kelly Swann joins the pod to share how she created a salon environment that's not just cutting-edge (Hello, Certified B Corporation!) but a nurturing ground for awesome company culture. Kelly's salon, Let Em Have It in Denver, CO has blended camaraderie with individual flair, earning them a spot among the prestigious Salon Today Top 200 for Culture in 2024.
Join the conversation to peel back the layers of Kelly's hiring strategy, which focuses on value alignment over pure skillset and the significance of a growth mindset in her Denver salon. Her commitment to fostering a "little slice of sunshine" has not only built an enjoyable work atmosphere but has also crafted a united team capable of weathering the pressures of the beauty business with grace.
Conversation highlights:
1:00 Defining "culture" 2:05 Aligning team on shared values 5:00 How to attract and hire talent with your core values 7:14 Balancing leadership and collaboration 10:19 Kelly's hiring process 15:58 Holding the team accountable to your culture
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
30 Apr 2024
We Answer Britt Seva's Questions About Team-Based Pay
00:18:07
In this special episode, we answer questions about Team-Based Pay (TBP) raised by Britt Seva in her Thriving Stylist podcast episode titled "Commission Structures That Work Today."
As fans of the Thriving Stylist podcast, we were thrilled to be included in the conversation about pay.
In this episode, we're excited to answer her questions, as well as bust some common Team-Based Pay myths, including:
Top performers are at a disadvantage in TBP
Employees will get a pay cut
It discourages individual achievement
Running the Team-Based Business Model is more work
This episode is a great resource for salon, spa, and medspa owners who are considering switching to the Team-Based Business Model and want answers to common questions.
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
28 May 2024
A Veteran Stylist's Perspective on Working in a Team-Based Salon with Deja Coleman
00:25:16
Ever wondered how a team-based company can elevate your professional game? Deja Coleman, a veteran stylist with 25 years of experience, joins us to share the impact working in a team-based salon has had on the trajectory of her career. Deja shares how the dynamic team environment at Goldwaves Salon in Fort Worth, TX has paved the way for her incredible career milestones, including winning multiple awards and currently a finalist for a North American Hairstyling Award (NAHA).
You'll learn how a supportive team can unlock doors to creative freedom and lead to not just surviving but thriving in the beauty industry. Deja reflects on how she navigated the beauty landscape, from Pennsylvania to Texas, and her journey within her own salon. Her story is a testament to the importance of collective encouragement and how the strength of a team can drive personal and professional growth.
Conversation highlights:
0:00 Deja's beginnings in the beauty industry 4:02 What does being "a team" really mean? 6:31 Navigating challenges within a team 8:53 Fostering team communication through huddles 10:15 The benefits of a team-based salon for a veteran stylist 15:45 Winning awards with the support of team 19:52 How a team-based environment benefits brand new service providers 23:16 Deja's one word to summarize being part of a team-based company
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
04 Jun 2024
The Financial Metrics Every Beauty Business Owner Needs to Know with Daryl Jenkins
00:28:39
Have you ever felt overwhelmed by financial statements and unsure what they tell you about your business? Join us as we strip away the complexities of financial literacy with Strategies' Director of Coaching and Educator, Daryl Jenkins. In this episode, we break down three critical financial documents every beauty business owner needs to be familiar with into simple, digestible concepts. By likening these financial documents to chapters in a book, you'll learn how each one tells a vital part of your business's story. You'll learn how these documents help you make smarter business decisions so you can start writing your business' next profitable chapter.
Conversation highlights: 0:00 Financial literacy is simpler than you think 4:03 Your business is made up of chapters… What is the full story? 5:40 Profit is not cash, so what is it? 7:33 Daryl’s #1 tip for profit and loss statements 12:05 Is your company in good health? Your balance sheet can tell you 16:25 The third and most neglected chapter: the statement of cash flows 20:00 Daryl’s recommendations to kickstart your financial understanding 21:28 Adding the fourth chapter with Strategies’ key ingredient 23:51 What now? The first steps to unlock your financial literacy
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
18 Jun 2024
Recruiting and Hiring Techniques for a Growing Beauty Business with Sarah McGee
00:29:48
Join us as we chat with Sarah McGee, the innovative owner of Thirty Hair Salon in Columbia, Maryland. Sarah, a second-generation hairstylist, opens up about her unique journey and the effective hiring strategies that set her salon apart. Discover how she leverages a strong team culture to not only attract top talent but also ensure long-term success in leadership and business growth.
You'll learn Sarah's meticulous hiring process that ensures the right fit for a team-oriented business. Her insights into playing the long game in hiring, even if it means short-term sacrifices, offer actionable tips for anyone looking to enhance their own hiring processes and company culture.
Conversation highlights: 0:00 Sarah’s ‘secret sauce’ for creating a strong hiring pool 7:03 Optimizing your social media presence to attract clients AND employees 12:55 Detailing Sarah’s hiring process to sharpen company culture 20:00 Sarah’s fail-proof interview questions 23:28 The qualities of an ideal candidate
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
11 Jun 2024
Creating Safe Havens: Beauty Care for Cancer Patients with Kim Becker
00:27:21
How does one conversation change the course of a life? Join us for an inspiring story with Kim Becker from Hello Gorgeous, a nonprofit born out of a dream to help women battling cancer feel beautiful again. Listen as Kim reveals her incredible journey, shifting from a legal career to becoming a passionate hairdresser, salon owner, and now non-profit founder. Sparked by a pivotal discussion with her late husband, Kim envisioned a mobile day spa, bringing luxurious, free makeovers to women during their toughest times. This episode highlights the beauty industry's generous spirit and Kim’s unwavering dedication to her cause.
Tune in to discover the transformative impact on salons and the women they serve through Hello Gorgeous' certification program. You'll learn how this initiative not only supports women battling cancer but also enriches salon culture and fosters community involvement.
Conversation highlights: 0:00 How ‘Hello Gorgeous!’ came to be 6:10 How beauty care changes lives 9:00 The nuances of beauty services for cancer patients 12:25 The Hello Gorgeous Experience 18:06 How to get involved with Hello Gorgeous 20:00 How giving back transforms the culture at your beauty business
Learn more about Hello Gorgeous:www.hellogorgeous.org Connect with Kim Becker: kbecker@hellogorgeous.org
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
13 Aug 2024
Creating a Motivated and Engaged Salon/Spa Team with Christi Newell
00:23:06
How do you transform a small beauty business into a thriving enterprise? Join us as we chat with Christi Newell, the visionary owner of A Glo Spa and Salon Co, who has done exactly that. Discover how Christi grew her salon from a team of six in 1999 to a bustling business with 45 employees through innovative leadership strategies.
You'll learn how Christi identifies and nurtures individual talents within her team, creating advanced positions that keep her employees engaged and motivated. Tune in to learn how creating a safe space for idea-sharing and accountability can transform your business environment.
Conversation highlights: 1:02 A Glo Spa & Salon's growth journey 2:33 Developing leaders in your beauty business 4:20 How developing leaders helps with employee retention 6:20 How developing leaders helps your business grow 8:59 Becoming the visionary of your business 11:59 Empowering your team to take the lead 16:57 Creating a culture of accountability 19:56 Christi's advice for salon/spa owners hesitant to invest in leadership development
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
27 Aug 2024
Mastering Beauty Business Finances: Bookkeeping Strategies with Randi Rose
00:26:35
In this episode, we're diving into financial stability in the beauty industry with our insightful chat featuring Randi Rose, co-founder of Thrive Business Services. Discover why relying solely on increased sales won't cure your financial woes, and learn how meticulous bookkeeping can transform your business. Randi shares indispensable advice on managing costs, understanding proper pricing strategies, and tracking income and expenses to stay within budget. This episode is packed with essential tips on achieving financial clarity and making informed decisions that align with your business goals.
Conversation highlights: 3:12 The most common financial challenges faced by beauty business leaders 6:53 How a bookkeeper enhances your current financial processes 12:10 The downfalls of using Excel to manage your finances 15:50 What you should expect from your bookkeeper 18:10 The most common inaccuracies on your balance sheet
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
10 Sep 2024
Leadership Secrets for Managing Salon/Spa Teams with Laura Hess
00:17:52
How do you turn a group of individuals into a thriving, cohesive team? In this episode, we sit down with Laura Hess, the General Manager of A Glo Spa and Salon Co., who shares her secrets to leading a dynamic salon team. Discover A Glo's approach to managing diverse personalities and work styles, using tools like personality assessments to ensure everyone is on the same page. Learn how celebrating successes, setting meaningful goals, and promoting collaboration over competition can motivate your team, even during the slow times.
Conversation highlights: 1:15 What it's like to manage a salon/spa TEAM 2:13 How to keep your team cohesive 3:25 The challenges of managing in a team-based salon/spa environment 4:30 Keeping your team engaged/motivated 6:20 Navigating conflict amongst your team 7:33 Managing client conflict in the salon/spa 9:23 How to make your team members feel valued 11:35 How A Glo built a thriving culture 13:30 Laura's advice for someone stepping into a manager role in a salon/spa
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
24 Sep 2024
Tax Planning Essentials for Salon/Spa Owners with Tina Azarvand
00:31:47
On this episode, we sit down with seasoned tax attorney, Tina Azarvand, as she shares expert tax strategies tailored specifically for beauty entrepreneurs. From exploring the benefits and drawbacks of sole proprietorships, LLCs, and S-Corps to emphasizing the importance of proactive tax planning, Tina equips you with the insights needed to optimize your tax obligations and compliance. She delves into the specifics of S-Corp salary requirements and new filing mandates under the Corporate Transparency Act, ensuring you make informed decisions for your business.
Learn more about Azarvand Tax Law: https://azarvandtaxlaw.com/ Contact Azarvand Tax Law: info@azarvandtaxlaw.com
Conversation highlights: 2:12 The pros and cons of different business classifications (LLC, S-corp, etc.) 9:03 The most common tax pitfalls of small businesses 14:02 The dangers of misclassifying your independent contractors 20:15 What to do if your business has fallen behind on taxes 28:37 Tina's two key tips for staying proactive with your business taxes
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
08 Oct 2024
How to Boost Your Salon/Spa's Visibility Online with the CEO of Glammatic
00:31:29
Join us as we sit down with Ameet Kallarackal, the visionary CEO and co-founder of Glammatic, who reveals the secrets to dominating your digital presence. Ameet shares compelling insights showing that a whopping 72% of potential clients search for salons and spas on Google first, making it imperative to rank high in search results. He unpacks the pitfalls of relying solely on platforms like Facebook and Instagram and underscores the necessity of maintaining a robust and credible online image.
In this episode, Ameet walks us through practical strategies for setting your salon/spa apart through strong branding and team visibility. Ameet also dives into the tools and tips for maintaining an active and engaging online presence, ensuring your brand remains top of mind for both loyal and new customers.
Conversation highlights: 1:51 Why it's important for your business to have a strong online presence 4:34 Where most businesses go wrong with their online presence 6:30 The mystery of Google's algorithm 9:05 Matching your online presence to your in-person client experience 10:40 Where to start with optimizing your online presence 14:24 How to simplify and automate your online marketing 17:03 How to stand out in people's email inbox 18:50 The time investment for maintaining your online presence 21:37 The ROI of a great online presence 23:20 The social media platforms you HAVE to be on as a beauty business 26:13 How Glammatic helps beauty businesses build their online presence 29:00 An exclusive offer from Glammatic for the Strategies Community Watch the video version of this episode: https://youtu.be/ZOSFJPBm8CE
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
22 Oct 2024
From Compliance to Crisis Management: The Essential Role of HR in Salons/Spas with Infiniti HR
00:27:59
Join us as we sit down with Eva DuPont from Infiniti HR and Heather Watkins, a waxing studio owner thriving with Human Resources support, to uncover the invaluable benefits of HR services for even the smallest of beauty businesses. Hear firsthand how HR expertise not only ensures compliance with essential laws but also acts as a vital safety net during challenging situations, like when a viral social media mishap strikes. Heather shares her journey with Infiniti HR, proving that tailored HR solutions can empower your employees and help your business grow.
Conversation highlights: 2:45How human resources applies to beauty businesses 4:35 How to know when you need HR support 6:59 The 4 hidden labor costs 10:00 The difference between payroll and HR services 12:39 Offering benefits to your salon/spa employees 15:30 How HR services can work for a small beauty business 21:58 The benefits Heather experienced after utilizing HR services
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
05 Nov 2024
From Injury to Innovation: Ben Atanga’s Journey to Holistic Wellness with The Stretch Loft
00:24:22
In this episode, we sit down with Ben Atanga, a dynamic entrepreneur who is reshaping holistic wellness. Ben shares his path from studying child psychology to founding The Stretch Loft, a cutting-edge business that harnesses the power of stretch therapy and guided breathing to release tension and promote healing. His personal experience with injury recovery led to the creation of The Stretch Loft and The Stretch Loft Academy, where over 200 practitioners have been trained under his guidance. With the successful launch of his seventh studio, Ben offers insights into how this innovative approach addresses muscle tension in a way no other modality does.
We also explore the untapped potential of integrating stretch therapy into existing businesses, boosting both diversification and revenue. Discover how adding this service can transform a simple appointment into a comprehensive wellness experience, enhancing client engagement for hairdressers, massage therapists, and spa owners alike.
Learn more about The Stretch Loft:https://thestretchloft.com/ Follow The Stretch Loft on Instagram: @thestretchloft Email Ben: ben@thestretchloft.com
Conversation highlights: 1:03 What is stretch therapy? 3:30 The difference between stretch therapy and other holistic wellness services 6:05 What does a stretch therapy session look like? 10:40 The mobility assessment that tells the story of your body 12:58 Diversifying your business with stretch therapy services 16:29 How being team-based supports the franchise model 20:53 How being team-based changed the Stretch Loft's culture
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
03 Dec 2024
Cutting Costs, Not Creativity: Salon Profitability with Vish
00:28:20
In this episode, we sit down with Tim Howard from Vish to uncover how salons can dramatically cut color waste, improve profitability, and create a more sustainable business. Learn how Vish’s groundbreaking technology reduces waste from 40% to just 5%, while making every service on your menu equally profitable.
Tim shares insights into the latest trends in salon data and practical tips on how to maximize your color bar's efficiency. Discover how smarter pricing strategies and streamlined systems can empower you to take control of your salon's finances and create a better client experience.
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
17 Dec 2024
Making Your Clients the Stars: Social Media Strategies That Work for Salons and Spas with Sydney Lopez
00:31:09
In this episode, we’re joined by Sydney Lopez, a social media expert and stylist with over a quarter million followers on Instagram, to explore how salon and spa owners can revolutionize their approach to social media. Sydney shares her client-centered strategy that shifts the focus from showcasing services to celebrating the real stars of your business: your clients. Learn how to create an online community, craft compelling content, and highlight your salon’s unique culture to drive real growth.
Whether you’re struggling to engage your team in social media efforts, attract new clients, or recruit top talent, Sydney’s practical tips will empower you to elevate your online presence. Discover how to turn social media from a chore into a tool for building relationships, boosting bookings, and showcasing your salon’s culture and values.
To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session:
The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.
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