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04 Sep 2020
Coronavirus, Comedy, and Fighting Other Monsters
00:34:36
This episode features my interview with co-creator of the 'Asians Strike Back' Comedy Show which highlights the topics of racism & misinformation, Kyle Marian. Kyle Marian is a comedian, producer, science communications consultant, & former physical anthropologist.
She produces & hosts socially-mindful, inclusive, & accessible comedy shows. She and Esther Chen have decided to combat coronavirus-based racism with comedy and science.
In response to the racism they were witnessing, Marian and Chen hosted their comedy show “Asians Strike Back: A Coronavirus Comedy & Science Show” on March 1, 2020.
The show had both Asian comedians and scientists discuss the pandemic with both jokes and information on how to properly prevent the spread of the virus.
They worked with Symposium: Academic StandUp and the Caveat to host the event in New York City. When I interviewed Kyle, it was just after COVID-19 had been officially declared a pandemic by the WHO.
Self-Care at Conferences, during the Holidays, and Beyond!
00:46:01
For this Association Chat, we talk about establishing and maintaining your health journey over the busy holiday season, carving out time for your own self-care in between holiday parties, considerations for the office (when cookies and candies abound!) and health-conscious options for your learner participating in association programs throughout the holiday season.
Guests:
Aaron Wolowiec is an award-winning learning strategist and meetings coach for leading trade associations and individual membership societies across the United States. Committed to the latest research and trends in learning, intentional networking environments, and meaningful transfer exercises, he launched Event Garde, a professional development consultancy, in 2011.
Earlier this year, Aaron launched Healthy by Association, a place for association and hospitality professionals to set goals, share their workout accomplishments, exchange healthy recipes and, above all, stay motivated. More information about the inception and establishment of this group is available here.
After spending nearly 20 years in the hospitality and meetings industry, Angela Pelc has transitioned into the health and fitness world.
After having success (at last!) on the Weight Watchers program, Angela now services and supports others on their journey as a teammate for WW in the metro Detroit area and is currently working toward coaching and leading her own meetings. She has lost 70 pounds on the program.
Angela has been on board with HBA since it's inception and works with the moderator team to make this a useful and inspirational community to support busy professionals who have health and fitness goals.
Angela believes in daily activity and has completed several Beachbody workout programs, and also loves both running and yoga.
Lola Capps is a mom, a chiropractor, a cross-fitter, a wellness hacker enthusiast and she is on a mission. She has dedicated her life to wellness and looks for ways to meet people where they are and bring them closer to a healthier lifestyle they can sustain.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2 pm EST on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
Please support Association Chat by visiting our Patreon page! https://www.patreon.com/associationchat
24 Apr 2019
CURIOSITY, COMMUNITY, and DEEPER CONNECTION | Andrew Horn Guests | Association Chat with KiKi L'Italien
00:51:51
CURIOSITY, COMMUNITY, and DEEPER CONNECTION | Andrew Horn Guests | Association Chat with KiKi L'Italien
How do You Avoid Auto-Piloting Your Life?!⠀⠀⠀⠀⠀⠀⠀
As you begin your day in whatever your morning routine looks like, I want you to think about what life would look like if you weren’t operating out of fear and opted instead to move in a more purposeful direction. One with intent.⠀⠀⠀⠀⠀
Would you hide from meeting people or get excited about the chance to learn about someone else’s experience? Would you be in a rush to make the numbers or opt instead for building a relationship?
From the time we are born, so many of us seem to witness a loss in our curiosity about ourselves, others, and in the world around us.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Why is that? Can we change it? If so, how?⠀⠀⠀⠀⠀⠀⠀⠀
For this interview, I talk with the man who has been called "the Dale Carnegie for the Digital Age," Andrew Horn.
I ask him about meaningful conversations, Social Flow, and his thoughts about community. I hope you enjoy it.
22 Oct 2018
This Week in Associations (Week of 10/22/18)
00:03:28
Association Chat News Flash
Happy Monday, you crazy Association Chat-land people.
This is yourAssociation Chat News Flashfor October 22, 2018, your favorite flash briefing on associations and upcoming events in Association Chat-land & I’m the host of Association Chat, KiKi L’Italien.
—
This week you need to do two things for sure.
The first is RSVP if you are going to attend The Association Chat Happy Hour & VR Adventureis taking place in Alexandria, Virginia, at Brightline Interactive on November 8 from 4-6 pm and if you’ve ever wanted to find out more about the ways associations can use augmented reality or virtual reality, this is your chance to play with some tech toys and ask questions from the Brightline folks who are also organizing members of the VR/AR Association DC chapter!
Of course, this is also a happy hour with drinks and food so we can just meet up and see each other, too. But it’s always fun to have something interesting to check out while you’re catching up, am I right?
You can register on associationchat.com for the tickets, which are free, but necessary since space is limited. We only have about 9 spaces left, so hurry and grab your spot if you’re interested.
The second thing you need to do is listen to a couple of the most recent episodes of the Association Chat Podcast. I’ve edited and uploaded some that i think you’ll enjoy and get value out of, including last week’s interview with Gary LaBranche on succession planning and the awesome interview on SEO that I had the chance to do the week before. Go take a listen when you get the chance!
—
Well, that’s yourAssociation Chat News Flashfor October 18.
Thanks again for listening to theAssociation Chat News Flash. Learn more at associationchat.com and check back regularly for another Association Chat News Flash Briefing.
18 Jul 2024
Financial Factors to Consider Before Quitting a Job to Side Hustle Full Time
00:17:01
In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss the key financial factors everyone should consider when planning to transition from their current job to making their side hustle their full-time occupation.
Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/
In this "shorty" episode of Association Chat, host KiKi L'Italien opens up about the recent loss of her mother and the surprising complexity of navigating grief. From the unexpected physical and emotional toll to the confusing cultural practices surrounding bereavement, KiKi explores how grief is handled—and often mishandled—across different settings. Tune in for a raw, personal reflection, mixed with moments of humor and insight into the universal experience of loss. Whether you're grieving now or supporting someone who is, this episode is a quick exploration of life’s inevitable challenges.
On Deciding to Become a Certified Association Executive (CAE) with Guest Cecilia Sepp
00:40:44
If you work in the association industry, sooner or later you think about getting your CAE. The Certified Association Executive (CAE) credential is the marker of a committed association professional who has demonstrated the wide range of knowledge essential to manage an association.
Rogue Tulips Consulting’s education program, The 501c League, supports aspiring and current CAEs with study groups, programs, and resources.
Join host KiKi L'Italien as she interviews Cecilia Sepp of Rogue Tulips and the 501c League about the study techniques that work best, the typical challenges people face when taking the CAE, and how to figure out if the time is right to get your CAE.
23 May 2019
Tribes & Trust: #COLLISIONCONF Interview with Centric Executive Director and Jawbrain Principal
00:12:55
One of the best things I love about attending conferences is meeting new people and finding out about the amazing work that they do. It is fortifying.
When my friend, Lauren, tagged me and a person named Jason Williams on a post, suggesting we connect while attending the Collision technology conference in Toronto, I quickly did some Google sleuthing to find out more about the person I was about to meet.
Once I did that, I *knew* I had to get some time for a mini-interview with Jason.
Jason is the Executive Director for Centric, a 501c3 nonprofit that connects, educates and celebrates Indiana's problem solvers. Centric exists to increase the recognition of Indiana as a global center of innovation.
From their initial gatherings in 2007, Jason and his crew have built an incredible community of people and companies that spans industries and creates serendipity that may never occur otherwise.
I sat down with Jason to get to know him better and to make the most of Collision conference, where I wanted to ask entrepreneurs and tech leaders about community, trust, and technology. I hope you enjoy!
07 Jan 2019
Setting Boundaries Isn’t Easy
00:04:57
When I reflected on 2018 and my biggest regrets over the year, thinking about the times I had my most negative experiences, it almost always had to do with not setting appropriate boundaries. These examples could usually be summed up with the saying, “no good deed goes unpunished.”
How do you know when to say, “sorry, I can’t”?
09 Feb 2018
Creativity and Persistence with the Song A Day Man Jonathan Mann
01:00:14
What can we learn about creativity and persistence from the man who holds the Guinness World Record for Most Consecutive Days Writing a Song?
Twitter: @songadaymann
This show is all about creativity and persistence. Many people who promise they’ll do something consistently, creative or not, give up on it. Maybe they give up for a moment or maybe it's a lifetime.
But in this show, we meet someone who decided to do something every day in January of 2009 and 10 years later he's still doing it.
What can we learn about creativity and persistence from the man who holds the Guinness World Record for Most Consecutive Days Writing a Song?
Jonathan Mann is an American singer-songwriter, best known for creating and publishing a new song and video each day since January 2009, under the YouTube channel named "Song A Day."
Can You Become a Collaborator with Your Competitor?
00:58:39
In a Forbes article titled, "Why Collaborating With Your Competition Can Be A Great Idea," the author shared research indicating that "coopetition" could be a financial win for the organizations that opt to go that direction.
Becoming a collaborator with your competitor can be a challenge, but it might be the best thing you do. For this episode of the Chat, I talk with Tahira Endean and Mahoganey Jones about the ways competitors can work together and why we should all consider it.
15 Feb 2019
#88 ARTIFICIAL INTELLIGENCE AND INNOVATION FOR ASSOCIATIONS | Ron Moen Guests | Association Chat with KiKi L'Italien
00:50:25
How can the power of AI work as a tool to boost existing products and services and can it help us reimagine the membership experience?
We explore this heady topic with special guest Ron Moen who is theCIO at CHEST.
Ron and his team serve at the intersection of people, process, and technology - in the premier innovative organization for chest medicine professionals around the world. CHEST constituents and staff are champions for the prevention, diagnosis, and treatment of diseases of the lungs (www.chestnet.org).
CHEST's 35,000 sq ft Innovation and Simulation Center is world renowned, and unique among medical societies (www.chestmeetingcenter.com).
Ron is constantly connecting – people to people, technology to technology, and people to technology – in support of mission.
Ron's Strengthsfinder talents areIdeation, Includer, Maximizer, Positivity and WOO.
Questions
You just came back from a conference that you were telling me about that wasn’t targeting association CIOs, but was all about a topic that I’d think every CIO (or assn exec of any kind) would be interested in...could you talk to me a little bit more about that?
Non-dues revenue is a popular topic in our world of associations.What kind of ideas inspired by tech capabilities are you having these days about how your org (or others) might leverage AI, ML, or data analytics in the non-dues revenue realm?[In other words and using a dated reference, “Show me the money!”]
What about buying and selling data?I know you recently had a chance to attend the DataMoney Conference in New York, which is not a conference targeting association execs, but definitely an important conference for associations who have such a fountain of data they are working with...any big lessons from the conference in regards to buying and selling data in a smart “good guy” kinda way?:)
What are some of the questions association executives should be askingabout their organization’s use of AI and data analytics?
What about technology advancing faster than our understanding of it and theethical issues that arise? What are some of the danger zones for mixing tech like machine learning with data management that is less than safe? Are there other ethical areas involving tech association execs should think about?
What websites, books, podcasts, magazines, people do you regularly check-in with to make sure youstay on topof those things you care about the most?
What’s thebest way for people to connectwith you about speaking or anything else?
Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!
Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you!
#88 ARTIFICIAL INTELLIGENCE AND INNOVATION FOR ASSOCIATIONS | Ron Moen Guests | Association Chat with KiKi L'Italien
27 Sep 2022
The Association CEOs Guide to Leadership with Paul Belford
00:49:57
"As a mostly learn-by-doing career, the experience and training of the association CEO is routinely idiosyncratic—moving up through the ranks in associations of varying sizes, types and cultures. And for the mid-career executive, thrust fresh and new into the world of associations at the CEO level, a holistic look at the association CEO position can be even more crucial." [https://www.associationceohandbook.com/]
Join KiKi L'Italien as she interviews the author of The Association CEO Handbook Paul Belford about the role of the association CEO in today's environment.
Outside of his client work in executive search, Paul is the author of Planning Your Career in Association Management, published in 2002 by the American Society of Association Executives, and has spoken about career-development at ASAE meetings and those of its Allied Societies.
He has also served on the CEO Advisory Council of the Greater Washington Society of Association Executives, as well as on three of their compensation survey councils.
He also authored The Association CEO Handbook, the second edition of which was released in 2019. Much of the content and direction of the second edition was sourced from 10 sessions of the Association CEO Masters Seminar launched in 2016 and for which he serves as Director.
Prior to his career in executive search, Paul spent 11 years with PhRMA, a major Washington, D.C-based trade association, where he was responsible for international issues management.
He has also worked for the U.S. government, including six years as an International Economist in the Office of the Assistant Secretary for International Affairs at the Treasury Department. An Accounting graduate of Boston College, Paul has an M.A. in Economics from Fordham University.
17 Jun 2017
Association Chat - HARO
00:51:53
ICYMI, traditional public relations (and along with it, the hallowed press release) has evolved, employing new strategies and tools of the PR trade that can help amplify an organization's presence to its ideal audience.
Hear about case studies, tools, and trends you might not have noticed that can benefit organizations struggling to rise above the noise with our special guest Kristen Sala.
More About Kristen
Kristen Sala is the director of Cision’s U.S. Media Research team, which is the powerhouse behind Cision’s US media database. She joined Cision in January 2007 and has held her current role since December 2012. Kristen is also an active member of Cision’s HARO editorial staff, advising clients in the product’s usage and analyzing source requests to ensure they meet HARO standards. Her background includes work as a writer and photographer for a few Chicagoland neighborhood weeklies. Kristen holds a Bachelor of Arts degree in Communication from Saint Xavier University Chicago. She is based in Cision’s Chicago headquarters.
About Association Chat
How people can participate live and watch/listen later:
Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it will also be streaming on Facebook Live where people can watch and comment.
There is a dedicated core group of people who register on the actual Crowdcast platform for each episode who want to participate live by chatting and asking questions of the guests. The number of Crowdcast registrants can fall in the range of 20-200+, it depends on the speaker(s), topic, and pre-show marketing.
Each show usually has over 1000 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself.
In addition to that, the episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These will be available Wednesday-Thursday of the same week as the live interview.
The replay will be available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over.
Drones – Amazing technology offering opportunities and dilemmas for all of us! But how much do you really know about drones and what do you NEED to know in order to do your due diligence as a leader?
Meet the extreme leader of Geoteaming – John Chen. He climbs mountains, walks on fire, swims with dolphins in the wild, rides Harleys and snowboards out of helicopters. He's also been doing some pretty amazing things using drones at events.
Sounds cool, right?
But what kinds of things EXACTLY can we do with drones at our meetings? What are the possibilities? What are the concerns? What are some of the legal issues we need to be aware of?
These are a lot of questions for one person, so for this episode of Association Chat, I also brought on expert photographer Chuck Fazio whom you might remember from a previous episode. He's also been using drones at meetings and when John and Chuck get talking, some amazing things happen...including the potential birth of a NEW ASSOCIATION!
“With every big risk comes a hidden reward. It may not be what you think it is, it may be better!” – John Chen
More About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
Quick disclaimer: The content of this podcast, website, and any other area connected to Association Chat is my opinion alone and please take it as such. While I try to bring on experts and thought leaders to help guide you, none of the information here should replace legal, or other advice, you might need. Please use common sense and personal responsibility when acting on any information gathered here.
09 Jan 2019
#83 WHY YOU NEED TO KNOW BRAZILIAN JIU-JITSU | David Burkus Guests | Association Chat with KiKi L'Italien
00:45:00
Blake and KiKi laugh about not going to their high school reunions while David Burkus shares why it's those dormant ties that could amount to selling the UFC.
David is a best-selling author, sought after speaker and associate professor of leadership and innovation at Oral Roberts University.
His newest book, Friend of a Friend, offers readers a new perspective on how to grow their networks and build key connections—one based on the science of human behavior, not rote networking advice. He’s delivered keynotes to the leaders of Fortune 500 companies and the future leaders of the United States Naval Academy. His TED talk has been viewed over 1.9 million times and he is a regular contributor to Harvard Business Review.
We talked about: - Which areas of your network provide the best source of new ideas and insights - Where the potential blind spots and weak points in your network are - How to foster authentic, collaborative relationships - How to effectively grow and strengthen your network - Brazilian Jiu-Jitsu - Superheroes and Neil Gaiman - The history of the UFC ...it was an interesting conversation!
Join David Burkus and Association Chat host KiKi L'Italien for a discussion about the science behind successful networking.
24 Jan 2020
Could the Sale of .ORG Put Associations at Risk?
01:02:25
The commercialization of the internet continues, but what does that mean for associations when it comes to the domain they use most? The .ORG addresses our associations use may soon be owned by a for-profit company – and nonprofits, NGOs, and now regulatory officials around the world are in an uproar. We’ll talk about how it all works, the questions that have been answered and those questions that haven’t, and what it means for the future of the internet and associations.
Guests
Jacob Malthouse (@jacobmalthouse). Jacob is a SaveDotOrg advisor, dot-eco domain founder, Former UNEP & ICANN. Jacob Malthouse is co-founder of the .ECO domain. In 2007, he conceived of .ECO as an Internet domain run by the global environmental community for the greater good. He's been reporting on this story from the beginning.
Amy Sample Ward (@amyrsward). Amy is NTEN’s CEO and leading the charge with SaveDotOrg. Her prior experience in direct service, policy, philanthropy, and capacity-building organizations has also fueled her aspirations to create meaningful, inclusive, and compassionate community engagement and educational opportunities for all organizations.
Bill Woodcock (@woodyatpch). Bill is the executive director of Packet Clearing House and part of a group of Internet pioneers and philanthropists who filed incorporation papers for the Cooperative Corporation of .ORG Registrants (also called CCOR) in California as a non-profit under cooperative corporation law. This The Cooperative explicitly pledges support for the open Internet community. This is one alternative being offered rather than Ethos Capital's bid.
Higher Logic's Homecoming: Charting a Future with the Dream Team
00:59:52
Join Association Chat for a discussion with Higher Logic's visionary leaders in our latest episode of Association Chat. We sit down with Rob Wenger, Co-Founder and CEO, alongside returning giants Mark Lowry and Conor Sibley, now serving as Chief Revenue Officer and Chief Technology Officer, respectively.
This episode, "Higher Logic's Homecoming: Charting a Future with Rob Wenger, Mark Lowry & Conor Sibley," explores the strategic foresight and innovative spirit driving Higher Logic's latest moves.
We explore their insights, lessons from their unique journeys, and their collective vision for HL's future.
From discussing the potential of AI and automation in enhancing member experiences to unraveling the intricacies of leadership and innovation, this conversation will surely be a deep dive into the minds shaping a leading company in the association industry. Tune in to get inspired!
31 Jul 2018
Association Chat Flash Briefing for July 31, 2018
00:03:28
What role have mentors played in your life? Chances are, whether they were called "mentors" or not, there are individuals you have learned from and whom you credit with teaching you some of your best lessons in life.
When Cecilia Sepp, CAE, saw yet another online post featuring someone looking for a mentor in the association space, she took notice and did something.
This Thursday I'll talk with Cecilia Sepp about the new program she created, the Association Mentoring Network, asking her about mentoring, the program itself, and why something like AMN is needed more now than ever.
Register at https://www.crowdcast.io/e/mentors-and-mentorship
20 Apr 2017
How Will Trump's Presidency Impact Your Association? ASAE and the Leader's Path Forward
00:53:00
Remember atmosphere around the 2016 Presidential Election and the discussion happening in the association and non-profit realm at that time?
Where are we now?
This Association Chat with the CEO and Chair of American Society of Association Executives (ASAE) discussed leading in times of uncertainty.
No matter which administration is in office, we all have to find ways to work together. What that work looks like, how we conduct it, and all the related nuances can be challenging for any association leader. But what about when you're the leader of the association of associations?
For this Association Chat, we'll find out how the leaders of ASAE are anticipating and handling these challenges following a divisive US presidential election.
What are their challenges, what are they hearing from members and how are they communicating with them? And what do they see as they lead ASAE into a more complex future that likely includes increasing concerns regarding D+I and many other issues too?
This is a special Q&A you don't want to miss.
"As association leaders, we have a unique challenge and opportunity ahead of us. Associations have always made a difference, and our role has never been more important." - John Graham, CEO of ASAE
YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539 Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/association-chat-podcast
30 Mar 2020
Communications Strategy During the Coronavirus
00:27:25
A crisis can come in all kinds of forms, but what do you say to your members when a never-before-seen virus appears and no one knows for sure what will happen next? What is your strategy for talking with the Board? Or working with international chapters? What do you say to members and when?
Find out how one association is making these tough decisions during the current COVID-19 pandemic and receive ideas you can apply in your own messaging right now! Find out what's working, what's not, and what's next.
ASIS is a global network of 34,000 passionate members – and over 240 chapters – who together are driving industry standards & guidelines, specialized training, and certifications to advance security worldwide. [https://www.asisonline.org/]
Join us to find out how the collaboration between CEO and Communications Director can encourage a stronger connection between an association and its members during difficult times.
01 Mar 2021
The Story of Julius Solaris and EventMB
01:02:10
Who is Julius Solaris, what is EventMB, and what happens when a founder steps back from the role he is most known for in a company he started 14-years-prior?
On Tuesday, February 16, 2021, Julius Solaris announced he was stepping down from his role as Editor-in-Chief for EventMB. I talked with him on Thursday, February 18th at 5 pm ET to look back at the creation of EventMB, its highs and lows over the years, its acquisition, and what he sees on the horizon for the events industry, EventMB, and himself!
12 Apr 2017
When 3 Became 1: Talking About Community Brands
00:58:55
This chat features a Q&A and discussion with industry thought leaders discussing the creation of Community Brands and what it means for the association industry.
Please join me as I talk with:
JP Guilbault, the president and CEO of YourMembership, who has been named president of Community Brands (he also leads Abila and Aptify as part of Community Brands)
Ban the V Word – let’s change how we think about, talk about and engage members in volunteering!
About our guest
Peggy is a serial volunteer with a passion for optimizing the volunteer experience for volunteers and volunteer managers in associations. She’s been involved in the two seminal research projects on volunteering, trains volunteers and staff, writes about volunteering and supports her awesome volunteers.
About our host and co-hosts
Host KiKi L'Italien - Since 2009, KiKi has hosted Association Chat, which has evolved from a weekly chat on Twitter to a weekly interactive live streaming interview and podcast with quarterly in-person events.
Co-Host Tamela Blalock is a very active member of ASAE and PCMA. She currently serves on the PCMA National Board of Directors, and is in the ASAE 2016-2018 class of DELP (Diversity Executive Leadership Program) Scholars. Tamela is now one of two co-hosts for Association Chat!
Co-Host Nabil Hassan El-Ghoroury, PhD, is an Associate Executive Director at the American Psychological Association (APA), where he directs the American Psychological Association of Graduate Students (APAGS). Nabil was accepted into the 2016-2018 ASAE Diversity Executive Leadership Program (DELP).
Want to know even more about this week's guest?
Peggy M. Hoffman is president and Mariner’s resident expert on communication, marketing and building community. In addition to managing organizations, Peggy has provided training and consultation on leadership development, component relations and strategic planning to more than a dozen national associations and many local groups over the past 30 years.
From her earlier role at a trade association with components, Peggy developed a commitment to building strong communities within associations. To that end, she has been very involved in ASAE & The Center and is past chair for their Component Relations Section Council and 2013-14 Chair, Executive Management Council. She served on the development team for both the Principles and Advanced Components Relations web-based courses and wrote a chapter in the Components Relations Handbook (2012). She was also involved in ASAE & The Center’s groundbreaking Decision to Volunteer research project and contributed to the book of the same name published in 2008. Peggy was part of the team that helped develop ASAE’s communications certificate program in the early 90’s and taught two of the segments.
She has been a writer and speaker for ASAE & The Center and various other organizations. She is currently on the ASAE University faculty and faciliates the six-week Advanced Component Relations course. With Peter, she has developed and taught several volunteer management courses for the Nonprofit Leadership Development Program at Anne Arundel Community College.
In addition to a BA in Communications from The American University, Peggy is a graduate of the association management curriculum of the Institute for Organization Management at Notre Dame and has worked in the nonprofit arena for more than 30 years. If Peggy wasn’t here, it’s very likely she’d be out training for her next triathlon.
11 Oct 2017
Talent Generation
00:33:20
Welcome to the Talent Economy—a 21st century economy characterized by unprecedented innovation, connectivity, disruption, and opportunity.
Unfortunately, the positive attributes of this economy have been largely overshadowed thus far. With job satisfaction declining across three decades, employee turnover costing organizations billions, profitability shrinking, and millions of Boomers retiring, the impetus to close the widening gap between talent-development practices and business impact has never been greater.
For too long, we’ve just assumed there is no other way. But Sarah Sladek proves there is another way.
Drawing from documented workforce and talent-development research, as well as her own ongoing study of generational impacts, her presentation cites numerous examples of organizations that have been capable of engaging employees in this era of disruption—what they did, why it worked, and how it’s made a difference to the organizations’ outlook and bottom line.
Sladek proves that it’s possible to create an organization designed to engage talent, and she provides audiences with the guidance to do it.
About the Author
Sarah Sladek was leading the charge for organizations and companies to adapt to younger generations long before anybody else. Concerned about declining engagement in our nation’s membership associations, non-profits, and workplaces, Sarah Sladek founded XYZ University in 2002 and her fifth book, Talent Generation, will be published this year.
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
Host KiKi L’Italien interviews two experts to tell us what we can learn about convincing others from a crisis communications expert and hostage negotiator!
Communications expert Adele Cehrs and former FBI special agent and hostage negotiator Chip Massey talks with Association Chat about advanced communications skills every leader needs.
Body language can be super revealing. But did you know that FBI hostage negotiators do about 90% of their work over the phone, where body language isn’t even a factor? They use the power of their voice to connect with others and get what they’re after. It’s like closing a sale over a call.
Whether you’re diffusing a crisis situation or trying to get a new client, everyone wants to get better at reading people. Learn some super comms skills in this interview with Association Chat!
12 Sep 2022
Event Design Can Save Your Conference with Ruud Janssen
00:50:18
Today’s Nonprofit Business Model often relies heavily on meetings and events. Whether it is for commitment to cause, content, or community; all we know is that the value proposition for an association often finds an important channel in its events.
But what happens when attendance begins to slide? What happens when the value of that value proposition doesn’t seem to be what it used to be? Can Event Design Save Your Conference?
Ruud Janssen is an events industry powerhouse. You may have already seen his work if you’ve looked through tools like Miro or Mural and discovered a design tool called the Event Model Canvas.
Ruud is an international speaker, facilitator, and designer of high-stakes conferences & events. He is the Author of the Event Design Handbook (2016) and Design to Change (2021) and he serves as co-founder of Event Design Collective (http://edco.global).
He helps organizations innovate by thinking differently based on functional, social, and technological advancements using business and event model innovation.
Can you share the story with us about the Event Model Canvas, which is such a popular and helpful tool for people to know about? Why did you co-create it and how the Event Model Canvas, MURAL, and the Internet Society all collaborate on this effort?
Where do you typically see most associations getting their event design wrong?
So talk to me about #HorizonsOfChange and how that’s built upon the Event Canvas…
Has anything changed events or event design forever, in your mind, since COVID came along?
How does the format – in-person/virtual/hybrid - asynchronous or synchronous impact event design?
What are your favorite practical ways to change the emotional state of participants?
What are some stand out examples of events that have the Ruud Janssen Stamp of Approval for being well-designed?
What is the best next step any association executive can take after hearing our discussion today?
21 Jul 2017
Imposter Complex
00:27:52
Tanya Geisler – certified Life and Business Coach (CPCC), TEDxWomen speaker, and writer – teaches women how to step into their starring roles, own their authority, and overcome the Impostor Complex in their life, in their work, and in their life’s work.
"Impostor Complex is the number one thing that keeps people from activating their brilliance, stepping into what’s possible for themselves and their lives, and keeps people from their dreams."
Join us on Association Chat as we talk about the fears that are holding us back and the way to move past them.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
I’ve been writing more lately than in any of the years since college. And one thing I can say with certainty is that once you begin showing up for the writing, the words you choose, the words you notice, begin to change.
Today I want to start you off with some words that inspired me this morning.
#87 FROM HOLLYWOOD TO SILICON VALLEY| Eric Kuhn Guests | Association Chat with KiKi L'Italien
00:59:11
About our guest: Eric Kuhn is a successful entrepreneur sitting at the intersection of media, entertainment and technology.
Most recently he helped start and run Layer3 TV, a next-generation cable provider that sold to T-Mobile. Previously Eric was Hollywood’s first “social media agent” at United Talent Agency where he represented some of the industry’s top writers, directors, actors and producers on investments, digital strategy and social media.
In 2009 Eric became CNN’s Audience Interaction Producer, running social media and producing some of the first television programs that integrated digital platforms. He also is responsible for launching the National Basketball Association and CBS News on social media.
Passionate about the arts, this season he produced his first Broadway show: Harvey Fierstein’sTorch Song. He also sits on the boards of Lincoln Center Theater and SeriesFest (an award-winning festival dedicated to showcasing episodic storytelling from around the world).
Questions:
What are you the most excited about in tech these days (that you can talk about) + why?
What kind of impact might this have on associations and nonprofits?
You and some of your collaborators have worked on projects with an intention to include social impact elements. How do you think association leaders might consider incorporating more social impact projects into their own meetings and events? Any words of advice?
During your career, you’ve helped some of the entertainment industry’s biggest names better represent themselves and connect using technology. What can an association executive do today to raise their profile and stand out using social media in a noisy and saturated digital landscape?
You’ve been called the “Father of Influencers” - what do you think most people get wrong about influencer marketing?
What are some major mistakes you’ve seen people make with their social media use that that Association Chat viewers should avoid at all costs?
Another great talent of yours is navigating the business of technology. Based on your own experience, what areas of technological growth should leaders be paying special attention to these days?
You are always on the go, always traveling, always working, and yet you stay at the forefront of many different things: Technology, business, theater, ...what have you had to sacrifice time-wise in order to make it all work?
What websites, books, podcasts, magazines, people do you regularly check-in with to make sure you stay on top of those things you care about the most?
What’s the best way for people to connect with you about speaking or anything else?
What is Association Chat?Online Community | Podcast | Alexa Skill | Resources | Events
Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!
Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you!
Instead of relying on guesswork and opinion to understand why groups of people behave the way they do, today’s technology allows us to analyze and synthesize data.
When we truly understand what we all value most, we can unleash enormous passion and power. This is the fundamental disruption of our time: we can now predict and influence what people will do next.
David Allison, founder of The Valuegraphics Database, is our guest for this episode of Association Chat podcast. After a career spent developing ideas and concepts to engage stakeholders for several hundred organizations, David Allison recognized the need for a more scientific method to determine what really influences people to do the things they do.
The result is The Valuegraphics Database, the first global dataset created specifically to help organizations predict and influence behavior using the values we share.
My favorite quote from this interview came right at the end.
"If you need any proof that demographics are harmful and hurtful and divisive, and cause all kinds of strife in our world; I'll point you to a few examples. Black Lives Matter. The Gay Rights Movement. The Women's Rights Movement.
These are all demographics, demographic groups, standing up and saying, 'Do not treat me like a demographic. Treat me like a human being. Do not judge me based on my gender, my sexual orientation, the color of my skin. None of that matters. I just want to be a human, like the rest of you.'
I can't think of any more powerful condemnation of how terrible demographics are for our society."
How to Change the Status Quo through Narrative Intelligence
00:53:58
Join Association Chat host KiKi L'Italien as she interviews founder of TheNewQuo.com Christina Blacken about using leadership and narrative intelligence for addressing culture change and inclusion.
Some of the questions discussed during the show:
What is The New Quo?
Why are stories so important for us to understand when trying to change the status quo?
What do leaders need to know about the role that narrative intelligence plays in driving behavior and making change happen? - Is the social contract broken?
Is our social contract something that can be repaired and improved?
How can association leaders make the biggest difference in addressing inequality internally with their staff and externally with their members and organizational stakeholders?
What are signs or signals to a leader that shows that they are on the right path with regard to creating meaningful change with regard to equality?What is a sign that maybe they aren’t?
Christina Blacken is a public speaker, performer, podcast host of "Sway them in Color," and founder of TheNewQuo.com. The New Quo is a leadership development and communication consultancy helping leaders tap into their narrative intelligence and the psychological power of story to transform behavior, build an inclusive culture, and communicate new ideas with deeper connection and influence to achieve their goals. She provides professional development training on inclusive leadership and copywriting services for underrepresented founders, and has taught 445 leaders how to transform themselves, their habits, and their workplace cultures on the topics of imposter syndrome, unconscious bias, and culture change. Before running her business, she worked for 10 years in corporate America using stories to drive change including inspiring 300k teens to take action on pro-social causes, and closing 6.5M in sales with the teams and household brands she's worked with. The New Quo has been featured in Elle.com, Cosmopolitan, Marie Claire, Huffington Post, Forbes, Business Insider, and Thrive.com among other outlets.
Association Chat News Daily Flash Briefing - June 8, 2018
00:02:20
Association Chat News Daily Flash Briefing
Some sad news this morning as we learned of Anthony Bourdain’s death by an apparent suicide – Bourdain was a chef, author, and TV personality who also appeared years ago at an ASAE conference to talk about lessons about management from running a kitchen.
Bourdain's suicide may not be association news specifically, but it does impact us all.
There is an epidemic of suicide in the United States and Bourdain’s death and fashion designer Kate Spade’s unexpected suicide earlier this week has brought a focus to this situation in Americans’ minds.
Why is this happening and what can we do about it? How can we identify the signals in others that they may be in danger? What can associations do to curb this problem?
There are a lot of questions to be sure. More than what this Flash Briefing can contend with.
Perhaps as we go through our day today we think on this and discuss it with each other online.
Or call each other.
Or actually meet with each other in person.
Maybe we do something instead of shaking our heads and moving along.
Maybe.
This wasn’t the Flash Briefing I had in mind to post for today, but I had to share it.
I’ll post another briefing later with more information about next week’s events and some info on things that happened this week, including some excerpts from my interview with association contrarian Jeff De Cagna.
Please let me know if this news of suicide is getting to you too. Send me a message on Facebook or Twitter or Instagram @kikilitalien or email mekiki@amplifiedgrowth.netand let me know.
If you are thinking about suicide...if you or anyone you know is struggling with thoughts of suicide, please reach out to the National Suicide Prevention Lifeline@800273TALK(8255).
15 Jan 2019
CREATE THE CAREER YOU WANT AND WIN A MUG! | Association Chat Flash Briefing 1/15/19 with KiKi L'Italien
00:03:19
On today’s Association Chat show at 2 pm ET, I’m interviewing the bestselling author of Entrepreneurial You and Stand Out, Dorie Clark and asking “what does it take to create the career you want?”
You can call into our studio and ask Dorie your questions PLUS we’ll have a second surprise guest making an appearance today, sp you won’t want to miss it.
The first FIVE peopleto tweet me today with your feedback about this flash briefing or my daily blog over on Amplified Growth using #associationmuglife will receive aFREE ASSOCIATION CHAT MUGmailed to your address.
So tweet me at @kikilitalien and tell me what you think using the hashtag associationmuglife to get your free mug!
#ASSOCIATIONS #ASSNCHAT #associationmuglife
21 Feb 2019
#89 DOES YOUR LINKEDIN PROFILE BRING YOU JOY? | Dave Delaney Guests | Association Chat with KiKi L'Italien
01:04:02
How do you feel about your LinkedIn profile? Find out how to up your game on Association Chat with communications connoisseur Dave Delaney!
Dave talks with us about ways to improve your profile, networking, and strategies for using your profile to identify the best people to reach out to who can help your goals – whatever they may be!
Dave Delaney is known as a communication connoisseur. He helps companies reach their people through comprehensive marketing communication workshops and coaching. Dave teaches effective corporate communication with his Communication Mastery workshop. He works with brands like Google, LinkedIn, and UPS. Delaney is an American Marketing Association award winner.
He has appeared in USA Today, Entrepreneur, Inc, Fortune, and Billboard Magazine.
His acclaimed book, New Business Networking, explores online and offline tools, tips and techniques to grow and nurture your professional network for your business and career by communicating - the right way.
Dave was born and raised in Toronto, Ontario, Canada. He took a trip to Ireland and ended up living with Irish Twins in Nashville, Tennessee. It’s a long story, he will happily share.
Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!
Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.
Attend the live events, happy hours, and workshops created especially for you!
Sign up for the mailing list and find out more at associationchat.com.
What is the Association Chat News Flash Briefing?
You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.
Association Chat Interview with Dave Delaney – 02-19-19
22 Sep 2021
How to Strengthen Your Associations Value Proposition
00:45:38
Is your association's value proposition as strong as it could be?
Are your governance, operations, and culture aligned to support strategy? Join Tecker International senior consultant KiKi L'Italien as she shares the connection between community, content, and culture and how to use these elements to fortify your association's value proposition to members.
In this episode, KiKi shares real-world examples of how other associations have improved everything from meeting attendance to online community by strengthening their value proposition.
01 Oct 2018
This Week in Associations (Week of 10/1/18)
00:05:38
Welcome to Association Chat News! I’m your host, KiKi L’Italien, and let’s talk about this Association Chat News flash briefing forthe first week of October – October 1, 2018.
This is the 4th quarter of 2018 and this is about the time we start to see a few predictable things happen in the association space.
Fall Conference Season is still rockin’ and rollin’ throughout October
Folks are looking at how to meet goals by the end of the year
We’re all beginning to look at what we need to do for the next year
If you are in any kind of communications or marketing, you are already looking at the “How to End 2018 Strong” or “Top Trends to Know About for 2019” types of content.
As much as I like to smirk at titles like this, I click on more of those types of items than anyone else. Here’s what I’m thinking are my “Top Three Ways to End 2018 Strong for Association Chat”:
Invest in the community:Host at least one Association Chat Happy Hour in the DC Area - I want to try to connect with association folks in the DMV area (or anyone visiting) in-person, bringing together the Association Women in Tech people, the CIO Leaders group, the Idea Swap regulars, and all the others. Watch and listen for when/where this is happening in October. I’ve already got a sponsor for it and I think this will be fantastic!
Deliver the best content:It seems like there are great needs and desires in our industry to understand things like intellectual property and innovation - both on the creator’s side and on the organization side - and I would like to learn more about this and bring some experts to you so they can help us all make better decisions. Watch in the coming weeks for interviews and content surrounding these topics.
Diversify the voices:Over the years I’ve tried all kinds of things to bring different types of content, formats, and viewpoints to the Chat. Struggles with time, money, and other resources have made this difficult, but I think I’ve found a way to do this in a way that maintains the spirit and quality control needed for Chat content while keeping me compliant with the law and not adding more of a time issue to my own shoulders. I’m excited to share with you that I am working with some partners on bringing you some fresh, new, UNIQUE content in the upcoming months that will add value and hopefully inspire you to do bigger, better, and more.
So that’s my Association Chat plan for the last three months of 2018. What’s on your agenda? Share your plans with me by tweeting me @kikilitalien using the hashtag #associationflash. I’m curious to find out what others are planning and I think sharing our goals can sometimes lead to better outcomes.
On this week’s Chat interviewI talk with American Mensa Ed/CEO Trevor Mitchell about how Mensa is leveraging cultural influences to enhance its brand through new partnership and licensing opportunities, as well as discussing how the membership is shaping the perception, our perception, of high intelligence.
You can hear all that and more on Tuesday’s chat live at 2 pm EST.
Check back in later for the next Association Chat News flash briefing and be sure to sign up on the associationchat.com mailing list so you never miss out on another flash briefing!
Have a great week everyone!
05 Nov 2018
This Week in Associations (Week of 11/5/18)
00:03:29
How to listen toAssociation ChatFlash Briefings on Amazon Echo devices
There's now a new way get Association Chat News updates throughout the week!
Association Chat is now delivering the latest association industry news updates weekly through Amazon Echo devices.
Go to the menu in your Alexa app and click on "skills"
Search for "Association Chat"
Click on the Association Chat Flash Briefing logo and then click "enable" -- you're all set!
When you're ready to listen to the latest flash briefing, just say: “Alexa, what's my Flash Briefing?” or"Alexa, play the Association Chat Flash Briefing!"
Check it out and let me know what you think!
21 Dec 2017
Reinventing the Workplace
01:01:14
Communication is changing. Technology is changing. Social norms are changing. What does this mean for the workplace?
For this episode of Association Chat, I'll be talking with Dave Will (Co-founder and CEO at PropFuel) and Jamie Notter (Partner at WorkXO Solutions) about today's workplace, the needs - old and new - for creating a productive and successful work environment, and what smart leaders need to think about to make sure their workplaces are set up for success in 2018.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2 pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Association Chat remains free (and only allows for one sponsor per episode) and takes me dozens of hours a month to research, write, facilitate, and schedule and thousands of dollars to sustain.
If you find any meaning and value in what I do, please consider becoming a patron with a recurring monthly donation of your choosing on Patreon at https://www.patreon.com/associationchat.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
Mo Rocca, Mobituaries, and the Role of Humor in Times of Adversity
01:01:02
“CBS Sunday Morning” correspondent Mo Rocca explains what drew him to highlight stories about historical figures that many people may not know about.
Many things have changed because of the current pandemic, but one thing remains true: we could all use a good laugh right about now. In this episode, Association Chat host KiKi L'Italien interviews humorist, journalist, and actor Mo Rocca about the role that humor plays in times of adversity.
We talked about encyclopedias (World Book > Encyclopedia Britannica), ObitCon being better that ComicCon, and the death of dragons.
Mo is best known for his off-beat news reports and satirical commentary. He is also the host of CBS’s series The Henry Ford’s Innovation Nation. The show features stories about some of the world’s greatest inventions—past and present—and the effort it took to create them, educating and inspiring audiences with stories of creativity, hard work, and passion. Mo created and hosted the Cooking Channel’s My Grandmother’s Ravioli, in which he learned to cook from grandparents across America. He is also a frequent panelist on NPR’s hit weekly quiz show Wait, Wait...Don’t Tell Me! **Special thanks to Mike D’Andrea and Greater Talent Network (a UTA company).**
29 Mar 2017
Win at Recruitment and Retention for Your Association
00:59:00
Recruitment and retention is a popular topic for articles because these issues can so often plague an association executive with doubt and worry. For this Association Chat, we're exploring how the focus has changed for association requests over the past few years, how research and social media play into recruitment and retention, and what executives really need to know to make sure they prioritize effectively in order to best meet their goals.
About our guest
JP Moery is the President and founder of The Moery Company. He has 25 years of experience in the association industry, and is a trusted resource in the nation’s greatest associations. He launched The Moery Company in 2011, and has quickly become a sought-after thought leader, speaker, and advisor to the association profession.
JP previously served as Senior Vice President at the U.S. Chamber of Commerce. He developed and launched a program that added more than 250,000 companies to the Chamber’s membership. He also oversaw the Association Committee of 100, the prestigious network of association CEOs.
JP was Executive Director of the grassroots program for the American Trucking Association and Vice President of the Specialized Carriers and Rigging Association.
JP also has experience in communications, having served as Executive Vice President, Association Relations for the digital media company, SmartBrief.
He is a graduate of the University of Oklahoma and serves on the President’s Associates Advisory Council. JP is the commissioner and coach of the elite girls Fastpitch program, Alexandria Tsunami. He was recognized as a “Champion of Character” by Fairfax County for his leadership in youth athletics. His wife, Diane and daughters Grace and Katie Jo live in Alexandria, VA.
26 May 2022
Learn More About Creating Vision Boards with Donna Baines
00:16:35
Vision boards are a visual way to set goals. A person can create many types of vision and dream boards depending on whether they are trying to set short or long-term goals.
Join us for this quick discussion and learn more about vision boards and why and how to create them!
04 Mar 2021
Questions can Amplify Your Growth
00:08:35
What’s the first thing you typed into Google today? Was it a question? What kind of question was it?
Questions are a phenomenal place to start if you ever want to get closer to understanding something – whatever it is. And that’s what I’m thinking about today when it comes to business and how we can better show up for ourselves and the people we serve. So I invite you to come along and think about it with me on this week’s inaugural episode of Amplified Growth with me, KiKi L’Italien.
02 Jun 2017
Rethinking Creativity
00:58:32
What if creativity took your team from good to great? What if it could transform your business? What if it could transform your life?
Monica H. Kang is an entrepreneur and innovator who is changing the way people think (and learn) about creativity.
Join us on Tuesday for this amazing live Q&A with Monica to find out about a different way to look at creativity, InnovatorsBox, and so much more.
More About Monica
Monica loves building bridges, relationships, and communities.
She believes that change is possible when more people are able to understand and integrate into different worlds simultaneously. That integration is possible with creative thinking and an open mind. For Monica, those two worlds are entrepreneurship and public policy.
Her love for interactive experience, safe space, and vulnerability reflects deeply in the curriculum she builds at InnovatorsBox. Her joy is to create 'aha' moments for the attendees because the best learnings comes by 'being in the moment.' She is a strong believer of 'learning by doing' and focuses on creating a safe space for deep inner search and discovery.
In her spare time, she loves to travel, read, paint, and teach Korean. You'll often see her with a chai latte and chocolate croissant at a cafe.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
How people can participate live and watch/listen later:
Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it will also be streaming on Facebook Live where people can watch and comment.
There is usually a dedicated group of people registered on the actual Crowdcast platform for the episode to participate live (this number can fall in the range of 20-200+, it just depends on the speaker(s), topic, and pre-show marketing) and each show usually has over 1000 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself.
In addition to that, the episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These will be available Wednesday-Thursday of the same week as the live interview.
The replay will be available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over.
Facilitation The One Skill that Makes Everyone Better with Jeffrey Cufaude
00:57:41
So much more becomes possible when more people in an organization are capable, competent, and confident in facilitating or making facilitative contributions. After a long career in higher education, association management, and organizational development consulting, Jeffrey Cufaude has one purpose and passion as he begins his final career chapter: helping people facilitate better.
17 Jan 2024
Can AI's Invisible Hand Shape Relationship Ties? A Chat with Jeff Wickert
00:56:12
In this episode, we'll talk with Jeff Wickert, the CEO/Chief Vision Officer of Quoala – he brings with him insights on enhancing dialogue and understanding in the digital age.
We'll explore how an innovative approach to listening, understanding, and responding is creating a ripple effect in the realms of organizational leadership and community engagement.
Could new approaches inform and improve upon the way associations communicate internally and with their members, fostering a more connected, effective, and empathetic community?
Let's talk about it! Don't miss this opportunity to be part of a conversation that promises to inspire and empower!
03 Aug 2020
Finding a New Job During COVID – From Resumes to Salary Negotiations!
00:58:48
Are You Ready for Your "Hire" Moment? What does today's job market look like and how can you best prepare for a potential job change? Join Association Chat host KiKi L'Italien as she talks with executive recruiter and coach Shira (Harrington) Lotzar about how to best prepare for job changes and what to do to make sure you stand out from the competition in a job search!
LINKS: meetup.com/Hire-Moment-Mastermind/ FREE group coaching session via Zoom anticipated to launch August 14th, 2020. It's an open Q&A from 9:15 - 10:00. Sign up on the Meetup site to receive updates.
#85 ERUPTION NOT DISRUPTION: HOW TO BULLETPROOF YOUR ASSOCIATION AND ATTRACT MORE MEMBERS & EMPLOYEES| Brian Carter and Adele Cehrs Guests | Association Chat with KiKi L'Italien
00:46:25
Association Chat special guests Brian Carter and Adele Cehrs review the trends that have changed industries, why so many organizations have lost traction, and how top performers are growing and winning today.
Carter is the #1 bestselling author of The Like Economy, LinkedIn for Business, Facebook Marketing, and The Cowbell Principle. Brian is respected as an international authority on how organizations of all sizes can create and retain business using the Internet.
Cehrs, founder and CEO of Epic PR Group and her new firm WHEN + HOW is the author of Spike Your Brand ROI. She has more than 20 years' experience in the PR and marketing industry. Cehrs has served as a strategist, corporate counsel, and crisis-management adviser for clients such as Yum Brands, Johnson & Johnson, Lockheed Martin, Verizon, and Georgetown Cupcake.
What is Association Chat? Online Community | Podcast | Alexa Skill | Resources | Events Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most influential professionals in the association realm. Call-in and ask your questions on the air! Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you! Sign up for the mailing list and find out more at www.associationchat.com. What is the Association Chat News Flash Briefing? You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.
A Hot Take on Trust – Do They Trust Your Association?
00:31:25
In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?"
Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape.
Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations.
Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you.
Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.
18 Mar 2020
Real-World Crisis Communications in the Age of COVID-19
01:01:03
A crisis can come in all kinds of forms, but what do you say to your members when a never-before-seen virus appears and no one knows for sure what will happen next? What is your strategy for talking with the Board? Or working with international chapters? What do you say to members and when? Find out how one association is making these tough decisions during the current COVID-19 pandemic and receive ideas you can apply in your own messaging right now! Find out what's working, what's not, and what's next. ASIS is a global network of 34,000 passionate members – and over 240 chapters – who together are driving industry standards & guidelines, specialized training, and certifications to advance security worldwide. [https://www.asisonline.org/] There are many perspectives to a discussion about crisis communications, but for this episode I wanted to focus on how the collaboration between CEO and Communications Director can encourage a stronger connection between an association and its members during difficult times. So I invited Peter O’Neil and Andy Cutler to be my guests. Peter O’Neil is the Chief Executive Officer (CEO) of ASIS International, the largest global membership organization for security management professionals that crosses industry sectors, from operational to Cybersecurity. Andy Cutler serves as the director, communications for ASIS International. Hope you enjoy the interview!
08 Oct 2017
The Meeting Industry's Biggest Dirty Secret
00:53:50
On this Association Chat, host KiKi L'Italien interviews special guest Adrian Segar about what he has called the "Meeting Industry's Dirty Little Secret."
In Adrian's words, "We spend vast sums of money and consign umpteen person-hours to a meeting — and we have no idea whether it made any significant long-term difference to the people who attended it!"
Adrian is an acknowledged innovator and speaker on participant-led event design, and facilitates two popular opening and closing plenaries. His latest book, The Power of Participation: Creating Conferences That Deliver Learning, Connection, Engagement, and Action—described by Paul Salinger, VP of Marketing, Oracle, as a book that “should be OPEN on every meeting planner’s and event marketer’s desk, and used every day”—is a compendium of participation techniques that meeting planners and presenters can use to significantly improve any meeting session.
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
KiKi L’Italien is the CEO and founder of Amplified Growth, a digital marketing consultancy specializing in influencer marketing, social media, and SEO. She also hosts the hugely popular Association Chat live-streamed vodcast, a weekly association-centric news and education outlet which has run since 2009.
How to Get Paid (and Behave!) When you Quit your Association Job
00:17:23
In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss how to go about actually getting paid when you quit your job to pursue a side hustle. The two also talk about what it is like to go from working in an association to joining the "dark side" as a consultant and how to quit your job with class so you leave your association on great terms.
Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/
HOW ARE ASSOCIATIONS RESPONDING TO THE GOVERNMENT SHUTDOWN? | Association Chat Flash Briefing 1/24/19 with KiKi L'Italien
00:03:03
It's day 33 of the government shutdown on today's Association Chat News Flash briefing Sign up for the mailing list and find out more at associationchat.com.
If you aren't already thinking about whether or not you are in compliance with the new EU General Data Protection Regulation(GDPR) taking effect in May 2018, you should be. This regulation will impact organizations worldwide, carries hefty penalties for those who abuse or ignore their responsibilities, and is ushering in a new day for better data privacy and data hygiene for everyone.
But what do YOU need to know right now to make sure you are on the right path?
This show's guests include two high profile UK-based GDPR experts, an association CEO, and an association industry technology consultant leading the way in organizing leaders for GDPR readiness. If you have questions about your data and responsibilities with the GDPR, register for this free chat!
Confirmed Guests include:
Dr. Rachel O’Connell, Chief Information Officer, The Trust Bridge
Rachel O’Connell (Co-Founder of The TrustBridge) is one of the preeminent authorities on electronic identification and age verification and has worked with The Digital Policy Alliance (EURIM) which is the politically neutral, cross-party policy voice in Europe of the internet and technology sector. Rachel led the Age Verification Group of the Digital Policy Alliance and is the author of a Publicly Available Specification (PAS) and technical standard entitled PAS 1296 on an Online Age Checking code of practice, which was published by the British Standards Institution in August 2017.
Rachel was the fifth person to join the start-up social networking platform, Bebo, and was instrumental in operationally building the business, which was acquired by AOL in 2008 for $850M. Before joining Bebo, Rachel led a series of highly successful large-scale Pan-European projects, which involved managing teams located in 19 countries across Europe.
In 2000, Rachel set up the Cyberspace Research Unit, at the University of Central Lancashire and secured funding from the European Commission to establish and operate the first UK Internet Safety Centre (2000- 2006), which was based at the Cyberspace Research Unit. Rachel’s Ph.D. examined the implications of online pedophile activity for investigative strategies
David is a leading authority on security issues with experience across Finance, Telecoms, and the Public Sector. David is a Fellow of the British Computer Society, at the most senior professional grade. His past work included building secure operations capabilities, often from scratch, and developing a full Cyber incident response. Other projects included the development of CERT (Computer Emergency Response Team) on a Financial Intranet which handled $3.5 trillion trading per day and the rollout of managed security services with a $400 million global install base. David headed up the architecture and oversaw implementation.
David’s accomplishments include:
Achieving multiple Global ISO27001 standard qualifications for several $billion dollar contracts.
Development of a PCI-DSS (The Payment Card Industry Data Security Standard for a UK Credit Card Transmission Service).
Management of Multiple Global Security Operations Centres.
Development of a CERT (computer emergency response team) for leading-edge technological deployments and architectures.
GDPR Technology Forum – Founder LinkedIn Forum
Recognized as one of the top 10 influencers by Thompson Reuter and one of the top 30 most influential thought-leaders and thinkers on social media, in risk management, compliance and reg tech in the UK.
Founder and Owner of Linkedin GDPR Technology group 8600 + Members
David DeLorenzo, CAE, CIO - Technology Management at DelCor Technology Solutions
With more than 20 years’ experience in the association space and nearly 15 years as a senior IT executive, David DeLorenzo has a history of dynamic leadership, strategic thinking, problem-solving, and team building. He is a high-energy leader and visionary who excels at planning and communicating strategic initiatives as they relate to the overall enterprise.
Association Chat is an online community and podcast with a live weekly show interviewing special guests every Tuesday at 2 pm EST. You can learn more about Association Chat at http://associationchat.com/& https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Association Chat remains free for viewers (and only allows for one sponsor per episode).
If you find any meaning and value in Association Chat, please consider becoming a patron with a recurring monthly donation of your choosing on Patreon at https://www.patreon.com/associationchat.
(*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
The ROI of Prioritizing Mental Health in the Workplace
00:49:53
How can associations prioritize and promote mental health among their staff and members? In this episode of Association Chat, host KiKi L'Italien dives deep into a crucial yet often overlooked topic: promoting mental health in associations.
Joining her is Nabil El-Ghoroury, a renowned psychologist and principal at Executive Therapy & Consulting. With 13 years of experience as a nonprofit executive, including a four-year tenure as CEO of a $6 million association, Dr. El-Ghoroury brings a unique perspective to creating a culture of employee well-being within associations.
From discussing the importance of addressing mental health concerns from both the staff and member sides to sharing insights on stress management, burnout prevention, and building a culture of employee well-being, this episode is a must-listen for association employers seeking to unlock the potential of their workforce. Dr. El-Ghoroury is also available for individual counseling for mental health concerns and has spoken extensively on topics related to mental health.
This is a longer Flash Briefing to kick off the week. I'm preparing for my family vacation down to Universal Studios next week and hearing from a lot of folks who are navigating vacation times and back-to-school prep.
What are you up to this week?
03 Sep 2018
Labor Day Association Chat Flash Briefing
00:02:11
This Week in Associations (Week of Labor Day)
22 Jul 2020
How ASAE is Running a Huge Virtual Conference and How You Can Too
01:02:27
It was their 100-year celebration and they would be in Las Vegas! Everyone was buzzing! Then COVID-19 hit. Here's the NEW plan!
For this episode, host KiKi L'Italien interviews Amy Ledoux, Chief Learning & Meetings Officer at ASAE: The Center for Association Leadership about ASAE Annual, their decision to take the Annual Meeting to virtual, to make it free for attendees, and how they are approaching exhibitors and sponsors to provide the greatest value.
How are they working with speakers and how will content be provided? What tools and platforms are they using? What are the highs and lows they are encountering and what can attendees expect?
If you have *any* role in making a virtual conference happen this year, you'll want to watch this interview!
Transforming Association Content into Growth Engines
00:46:39
Join us in this enlightening episode of Association Chat, where we delve into the art of transforming your association's content into a powerful catalyst for growth and innovation as we move towards 2024 with Mission Fuel CEO Dan Streeter.
Discover actionable strategies for repurposing existing resources into revenue streams, learn how to align your content with your organization's goals, and explore the latest trends in e-learning and digital strategy.
Find out how associations can create value by providing access to their content to external entities like universities or companies, providing a revenue-generating model.
Whether you're a seasoned professional or new to the association industry, this episode promises to equip you with the insights needed to elevate your association's impact in the digital age.
17 Jan 2018
#ReviewChat: How Buyers Make Big Purchasing Decisions
01:03:35
Making a decision to buy a high-dollar solution for your organization is hard. But what happens when you run into conflicting information about that solution? How do you decide?
For this Review Chat, we talk with Michelle Steward and Jim Narus, researchers who have explored the topic of online reviews and how people make decisions.
26 Jul 2019
Flash Briefing for the Week of July 22, 2019
00:07:19
Covering the upcoming Association Chat birthday party, the latest Association Chat podcast interview on the Neuroscience of Success with Dr. Shimi Kang, my interview on #EventIcons, and more!
Join us for this special #ReviewChat [Episode 3] with Eooro.com CEO Gavin Mullins and The Review Society Executive Director Ben Martin about In-Person Realtime Reviews!
February's #ReviewChat features Review Society member Gavin Mullins from Eooro.com, and focuses on the psychology, benefits, and drawbacks of acquiring reviews in person.
Sponsored by: The Review Society
06 Dec 2017
#GivingTuesday with ASAE Foundation
00:45:44
For this Association Chat, I reported live from ASAE headquarters with the ASAE Foundation for #GivingTuesday!
Learn more about the purpose of #GivingTuesday and ASAE Foundation initiatives that are supported by annual gifts. We'll talk about the Foundation's latest research and I'll interview several special guests who will be right there in the ASAE studio with me! There will be challenges for viewers! There will be announcements! You have to listen to find out more. :)
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2 pm EST on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
Feeling Othered at the Association Breakfast Table
00:43:32
Inclusive Event Planning with Tracy Stuckrath In this episode of Association Chat, we sit down with Tracy Stuckrath, host of the Eating at a Meeting podcast, to dive into the powerful role of food in event planning. Tracy shares insights on how thoughtful food choices can elevate member engagement, drive sustainability, and keep attendees safe. From crafting menus that meet dietary needs and preferences to smart ways of managing F&B budgets, Tracy offers practical advice for creating truly inclusive events.
💡 Key Takeaways:
How food and beverage choices can go beyond a checklist to genuinely include every attendee.
Financially savvy tips to meet F&B minimums, like offering non-alcoholic options that boost alertness.
Critical legal and ethical responsibilities under the ADA for accommodating attendees with dietary restrictions.
Practical serving strategies—like build-your-own stations—that ensure dietary flexibility and safety.
Controversial Accommodations
Associations should be willing to refund attendees who cannot eat the food provided, even if it's included in the registration fee, potentially leading to financial losses.
Providing "whole, clean foods" free from processed ingredients and excess sugar and salt may be seen as imposing dietary preferences on attendees.
Legal and Ethical Considerations
United Airlines is being sued for inaccessibility under the Americans with Disabilities Act, highlighting the legal risks of not accommodating dietary needs.
There's often a disconnect between kitchen, sales, and front-of-house staff regarding food labeling responsibilities, potentially endangering guests with allergies.
Creating inclusive food and beverage options at events is essential for enhancing member engagement, ensuring safety, and fostering a sense of belonging by accommodating diverse dietary needs.
00:00 🍽️ Tracy Stuckr emphasizes that inclusive food and beverage options at events are crucial for member engagement and belonging, as failing to accommodate dietary needs can harm the overall experience.
Tracy Stuckr is an F&B inclusion advocate aiming to ensure all attendees at events can enjoy meals that accommodate their dietary needs.
Food and beverage choices in association events significantly influence member engagement and create a sense of belonging, going beyond mere logistical considerations.
A woman with an egg allergy received a dish with hollandaise sauce, which contains eggs, despite requesting an egg-free meal.
Excluding individuals from meals at events, especially when their dietary needs are known, negatively impacts not only them but also the experiences of others around them.
04:59 🍽️ Creating inclusive food and beverage experiences at events is essential for belonging, requiring awareness of dietary needs, safety, and accessibility throughout the planning process.
Creating inclusive food and beverage experiences at events is crucial for ensuring everyone feels they belong, especially in light of increasing awareness of dietary restrictions and safety concerns.
Working with associations involves enhancing safety and awareness beyond just labeling, focusing on comprehensive education for event staff and planners.
Understanding dietary needs involves recognizing food allergies, medical conditions, religious or cultural practices, and lifestyle preferences.
Creating inclusive food and beverage experiences at events requires considering accessibility for individuals with physical disabilities, ensuring they can reach and enjoy the food provided.
Food and beverage planning for association events should prioritize dietary needs and be strategically integrated throughout the entire planning process to ensure inclusivity and minimize waste.
10:45 🍽️ Prioritizing inclusive food and beverage experiences at events is crucial for safety and awareness, especially regarding food allergies and effective communication among catering staff.
The speaker emphasizes the importance of incorporating real-life stories and examples, like the Disney story, to enhance awareness and learning in discussions about inclusive experiences.
A woman with severe food allergies died after dining at a Disney restaurant despite confirming with staff that her meal was safe.
A wrongful death suit against Disney highlights the complexities of liability in food safety at events, emphasizing the need for awareness of legal agreements and allergen policies.
Meeting professionals must actively communicate with catering partners to ensure accurate food labeling and safe service for attendees with allergies.
Creating inclusive food and beverage options for events is essential due to the increasing prevalence of food allergies among adults and children.
There is a significant disconnect between the kitchen, sales, and front-of-house staff in catering, leading to miscommunication about menu items and dietary restrictions.
18:29 🍽️ Creating inclusive F&B experiences in events requires clear communication on dietary needs, prioritizing whole foods, and accommodating attendees to enhance engagement and well-being.
While progress has been made in addressing health and safety concerns, significant work remains to be done.
Customization of dietary needs at events should prioritize clear communication about food types and focus on wholesome, minimally processed ingredients.
Creating inclusive F&B experiences in events involves focusing on whole, clean foods while acknowledging the challenge of eliminating all top allergens from menus.
Promoting clean, whole foods at events enhances attendee engagement and well-being, reducing reliance on unhealthy options and alcohol.
Event planners must consider dietary accommodations for attendees included in registration fees to avoid potential revenue loss and logistical challenges.
24:14 🍽️ Prioritizing accurate labeling, customizable options, and inclusive menus, including non-alcoholic beverages, is essential for enhancing connection and managing costs in association events.
Labeling ingredients and allergens accurately, along with offering customizable build-your-own food stations, enhances inclusivity and connection at events.
Design menus by prioritizing gluten-free, dairy-free sides and offering customizable entrees while ensuring accurate ingredient listings.
A client faced significant price increases for a buffet lunch, prompting negotiations to keep costs under control while maintaining quality and clear communication of expectations.
Demand for inclusive menus and non-alcoholic beverage options is growing in event planning, as demonstrated by a hotel manager's proactive response to a request.
28:20 🌍 Creating inclusive and sustainable food and beverage experiences in association events enhances engagement and demonstrates care while addressing rising costs.
Incorporating inclusive practices in association events can enhance meetings and demonstrate care and conscientiousness.
Creating inclusive food and beverage experiences in events requires strategic planning and a focus on sustainability, including proactive waste management and community support.
Shifting perspectives on community engagement and food choices can significantly enhance the economic and environmental impact of association events.
Rising costs for food and AV in meetings are prompting a search for cost-cutting strategies in the events industry.
32:43 🍹 Understanding attendee numbers and preferences is key to optimizing catering, reducing costs, and creating inclusive experiences with diverse non-alcoholic options.
Understanding attendee numbers and their travel plans can help optimize catering orders, reduce food waste, and save costs for events.
Understanding historical data and accurately counting attendees is crucial for effective food ordering at events.
To reduce costs in association events, utilize on-consumption pricing for breaks, coffee, and alcohol instead of fixed per-person rates.
Offering signature mocktails at events can create inclusive networking opportunities, allowing attendees to feel comfortable without being pressured to consume alcohol.
Incorporating non-alcoholic options like athletic beer and curated cocktails at events allows attendees to socialize comfortably while maintaining focus.
Offering non-alcoholic mocktails and cocktails at events can help meet food and beverage minimums while catering to diverse attendee needs.
39:08 🍽️ Creating inclusive F&B experiences at events is essential, focusing on non-alcoholic options, collaboration, and legal accommodations for dietary needs.
Increased awareness of the dangers and responsibilities associated with alcohol consumption at events highlights the need for safer, more inclusive experiences for attendees.
Younger generations are less focused on alcohol at events, presenting a financial opportunity to offer appealing non-alcoholic options that cater to their preferences.
Collaboration and sharing insights through podcasts and social media enhance knowledge and foster connections in the food and beverage industry.
Regular discussions among food and beverage professionals foster collaboration and innovation to address challenges like dietary restrictions and food allergies.
Legal protections under the Americans with Disabilities Act require reasonable accommodations for food allergies and conditions like Celiac disease in various settings, as highlighted by notable legal cases.
Association executives should focus on improving inclusivity in food and beverage experiences at meetings by engaging with valuable resources and conversations.
In shaping their approach to both the present and the future, associations are all in on generational thinking. The language of generations is featured prominently in association publications and social media, frequently heard at association conferences and meetings and factored deeply into how associations organize their work, especially the work of membership recruitment.
But many of the assumptions made by generational thinking are flawed, misguided or just plain wrong, a form of emergent orthodoxy that may well do more harm than good for associations.
Join KiKi for what promises to be a provocative conversation with association contrarian Jeff De Cagna of Foresight First LLC about how you and your association can think and act beyond generational orthodoxy and learn with the unfolding under 40 future!
Sometimes I do interviews that don’t have a live audience and I try to figure out when and where to add them to what I’m already doing with the Association Chat podcast.
When I had a chance to catch up with my good friend, event designer Tahira Endean, it was as she was wrapping up a world tour of experiences, including attending The College of Extraordinary Experiences in Poland.
We talked about all kinds of things, but the theme of our conversation, the through line, was designing experience.
Here is a little piece of that discussion. I’ll be sharing more from that interview (and others from 2018 on the same topic) in the coming days.
As we went into this part of our conversation, Tahira had just started talking about the importance of rapid prototyping.
This Tuesday at 12:30 pm EDT, I’m talking with someone who is using technology to make finding the perfect sponsors and exhibitors not just more strategic, but interesting, as well. My guests will share their experiences on finding the best match for sponsorships.
At 2 pm EDT, I’m talking about Marketing, Membership and a View of the Digital Future for Associations with the VP of growth at Personify and CMO for Wild Apricot.
Thursday at 2 pm EDT we’re talking about the ethics around online reviews for #ReviewChat.
You can find more information about how to register for each of these upcoming events at associationchat.com
Now go out there and have a wonderful week and I’ll talk to you next time!
21 Jun 2024
Hybrid Meetings, Karaoke, and Road Trippin' to Cleveland
00:11:45
In this special episode, KiKi L'Italien answers a question about strategies for boosting member engagement in hybrid events. Then, we switch gears as KiKi shares her go-to karaoke song and reminisces about unforgettable karaoke nights in Charleston.
Plus, get the scoop on the exciting Association Chat Road Trip to ASAE Annual in Cleveland, complete with live reporting and insider tips. Tune in for actionable insights, a dose of fun, and a sneak peek into the chaos and joy of association life.
Subscribe now to keep up with the latest episodes, and don't forget to sign up for the Association Chat newsletter for even more exclusive content!
23 Jul 2019
The Neuroscience of Success with Dr. Shimi Kang
00:40:58
In this episode, Association Chat host KiKi L’Italien interviews Dr. Shimi Kang about the neuroscience of success. Dr. Kang is an award-winning, Harvard-trained doctor, researcher, media expert, writer, and keynote speaker. She is the author of The Dolphin Parent: A Guide to Raising Healthy, Happy, and Self-Motivated Kids(Penguin Randomhouse 2014),The Self Motivated Kid(Penguin Tarcher 2015), and a forthcoming book about establishing healthier boundaries with technology. The Dolphin Parent is a #1 National Bestseller, won the 2015 US News International Book Award in Parenting and Family Category, has been translated and released in Germany, Russia, and China.
23 Nov 2018
Why is Foresight the Future of Governing?
00:58:29
Why is Foresight the Future of Governing?
For associations, the future of governing must be different than its past, and now is the moment to begin creating it. Association boards, chief staff executives and other governing contributors have a unique opportunity to work together and design a more generative integration of stewardship, governing and foresight that can strengthen board performance as well as prepare their associations, stakeholders and broader industry and professional systems to thrive in a world experiencing transformation.
In this special Association Chat, KiKi interviews Jeff De Cagna, executive advisor for Foresight First LLC and author of the new eBook, Foresight is The Future of Governing: Building Thrivable Boards, Stakeholders and Systems for the 21st Century.
Why is board attention the most important and finite resource every association must manage with care?
How can boards and chief staff executives think in a new way about what it means to govern?
What can associations do today to begin creating a different future of governing?
28 Jun 2024
New Member Onboarding and Dining with Anthony Bourdain
00:06:52
In this episode of the Association Chat Podcast, host KiKi L'Italien delves into innovative ways to onboard new members, sharing practical tips like personalized welcome packages, mentorship programs, and interactive webinars.
KiKi answers a fun listener question.
Tune in for actionable insights, engaging stories, and a touch of humor. Subscribe for more episodes and sign up for the Association Chat newsletter for exclusive content!
19 May 2017
CIO 3.0
00:57:31
The new CIO is more than a technology manager, with an adeptness for business strategy and more. Hear from tech leaders in the industry and get ready to talk about the evolving expectations of the CIO 3.0 role and what you need to do to be prepared.
Special Guests: Thad Lurie, CAE, CIP, MSEd., VP Operations and Chief Information Officer, EDUCAUSE David DeLorenzo, CIO - Technology Management, DelCor Technology Solutions Prabhash Shrestha, PMP, CAE, VP of Technology, American Gastroenterological Association
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
How people can participate live and watch/listen later:
- Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it also streams on Facebook Live where people can watch and comment. - People can register on Crowdcast to participate live (the number of registered participants can fall in the range of 20-200+ on Crowdcast, it just depends on the speaker, topic, and marketing). - Each show usually has over 150 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself. - Episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These are available Wednesday-Thursday of the original episode's same week of live recording - The replay is available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over.
As Chief Learning Strategist & CEO of InspirEd, Tracy leverages her more than 17 years in the education industry for associations interested in increasing their relevance and revenue with meaningful live, online, and mobile learning programs. Tracy specializes in the intersection of learning science and technology. She's a thought leader in education strategy and learning experience design. Through her speaking and consulting, Tracy promotes leading edge practices developing learning experiences that make a measurable difference. Most recently, she has co-founded Expertise Enterprise, building competitive education and credentialing businesses to advance industries.
Renee Latimer, MBA, DES
Renee parlays her business acumen and passion for education into integrating technology with learning. In Renee’s current role with the American Dental Education Association, she coordinates both small and mid-size domestic and international events, in addition to managing intersecting technologies such as mobile apps, webinars, and ADEA’s learning management system. Renee earned her Digital Event Strategist (DES) certification and certification in Advanced e-Learning Instructional Design.
Lance Simon, CVEP
Lance is Executive Vice President of iCohere, the unified learning company. iCohere supports webinars, courses, communities and virtual conferences. Lance created, and is lead instructor for, the Meetings Without Walls course and the Certified Virtual Events Producer (CVEP) digital certificate with 435 graduates to date. In his free time Lance heads a small startup, TVWebinars.com, where he plays with ideas to revolutionize the webinar format.
Lane Velayo, CAE, CEO
Lane Velayo is the CEO of Synergos AMC, an Association Management Company with offices in Saint Paul, MN and Indianapolis, IN. In his role he oversees all operations to ensure they produce desired results which are consistent with the overall strategy and vision of the company's partners. He is an experienced association professional who has been recognized by the American Society of Association Executives (ASAE) through its Diversity Executive Leadership Program (DELP), Association Forumland through its ’40 under 40’ Association Leaders award in 2016, and the Indiana Society of Association Executives (ISAE) as its 2011 Executive of the Year.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
20 Oct 2020
Marketing Your Association While Building Your Personal Brand in 2020
00:54:08
Look, we know times can be tough in association marketing (and for your own personal branding, as well!). But Sherron Washington is determined to show us how to transform our challenges into opportunities. Learn how she has continued to build her brand, start a meaningful movement (#YourWorthIsValued), and grow her business(es) in the midst of a global pandemic. Find out how what Sherron thinks associations need to know about marketing in today's difficult climate and how she has elevated her personal brand to experience greater resilience and opportunity!
- “Stay ready, so you don’t have to get ready!” [01:10]
- Part of what your business is all about is speaking and training
– you hold incredible leadership events
– how have you adapted your business in 2020? [3:41] - You aren’t afraid of making big statements and making waves
– can you talk with me about the #YourWorthIsValuedcampaign I saw earlier this year on DC’s Fox5 news? #YourWorthIsValuedsocial media campaign is designed to combat negative images seen in media. [8:19]
- Advice for people facing challenges and uncertainty in their careers or professions. [14:02]
- Can other people really support you and be happy for your success? What is the benefit of having your own tribe? [17:35]
- What do you think association marketers need to know this year when it comes to marcomm efforts? [21:59]
- On the importance of considering the association's mission statement for complex communications and any economical challenges your organization may face. [28:29]
- At the end of every interview, I have started asking the podcast guest the question of the week that I ask in the private Facebook group for Association Chat. This week's question: "What is your best advice for someone who wants to work in associations?" [48:50]
A leading expert in the marcomm industry, Sherron provides innovative, solution-driven insight, that identifies ideal marketing techniques.
Purpose-Driven Governance: A Call for Associations to Become More in These "Turbulent 20s"
00:21:35
In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Jeff discusses his influential series, "The Three Stewardship Imperatives," emphasizing the urgent need for association boards to evolve beyond the status quo in today's rapidly changing landscape.
Climate Collapse: What Associations Need to Know and Do
01:04:48
The recent report from the Intergovernmental Panel on Climate Change (IPCC) laid out our current global situation in stark relief and as United Nations General-Secretary António Guterres declared it is "Code Red" for humanity. We are now past midnight and if the most recent Conference of the Parties (COP26) in Glasgow is any indicator, we are justified in saying our governments have failed us and we have to assume that we are now on our own. It is now too late for sustainability, and regeneration of our economic, social and environmental systems to attempt to preserve as much life as possible is our one and only priority. Join us for an update on the current state of the climate, and a deep exploration of the topic of Transformative Adaptation which is our last and best hope to cope with what is breaking upon our world. Associations are needed more than ever to use their capacity to step into the void of leadership and we will have practical suggestions on how you can motivate yourselves, your members and their workforces to push the needle on the adaptation we need now. Guests: Rupert Read is an Associate Professor of Philosophy at the University of East Anglia in Norwich, UK, a campaigner for the Green Party of England and Wales, former spokesperson for Extinction Rebellion and co-founder of the Green Activists Network, GreensCAN. He is the author of various books, including Parents for a Future - How loving our children can prevent climate collapse. Shelly Alcorn is a Principal in Alcorn Associates Management Consulting and specializes in strategy and governance for the association community. She is a frequent keynote speaker focusing on critical issues faced by organizations and society at large. Her main interests have been how to be more human in an increasingly machine-driven world and what impacts the rise of artificial intelligence will have on the workplace of the future. She is now laser-focused on our global climate emergency and the role associations need to play in the face of the sixth mass extinction. Find her on Twitter @shellyalcorn.
04 Apr 2019
WHY ASSOCIATIONS MATTER + TALKING ABOUT COMMUNITY
00:52:38
We talk about the events that happened since the last podcast episode, the Association Chat "Why Associations Matter" project and community.
15 May 2019
MURDER ALWAYS GETS CLICKS + OTHER LESSONS FROM A DC MEDIA MAVEN | Svetlana Legetic guests | Association Chat with KiKi L'Italien
01:02:12
"The Secret to Building Bigger Buzz"
Svetlana Legetic is the co-founder ofBrightest Young Thingsnow BYT Media, Inc. —a collective of content makers, culture curators, event planners and creative marketing strategists. For over a decade now, they’ve produced a legitimately cool AND useful online and offline presence in DC, NYC, and Chicago, and work with amazing individuals, institutions and brands to build loyalty, start conversations and create memories, 365/24/7.
GQ magazine named Legetic “one of 50 most powerful people in DC”
Find out how BYT does it and the philosophy that leads BYT to build the biggest buzz in the biz!
02 Mar 2019
CAN YOU OPTIMIZE FOR TRUST? | Gary LaBranche, Matt D'Uva, Nick Parker Guest | Association Chat with KiKi L'Italien
01:00:20
“You’re only two clicks away from uncovering a lie,” is the mantra Phil Riggins, founder of the Brand & Reputation Collective (the BRC) in the UK, now lives by.
Is it the mantra for the age we live in?
The 2019 Edelman Trust Barometer reveals that trust has changed profoundly in the past year—people have shifted their trust to the relationships within their control, most notably their employers.
Globally, 75 percent of people trust “my employer” to do what is right, significantly more than NGOs (57 percent), business (56 percent) and media (47 percent).
Can your organization optimize for trust? Let's find out how Gary LaBranche, Matthew D'Uva, and Nick Parker's organizations do it on this episode!
How do association leaders and communications experts avoid creating a crisis in times of “radical uncertainty” and change? I talk with association executives and a podcast producer in the Midwest about navigating these treacherous waters.
Episode #90 Communication Challenges in the Age of "Fake News"
Fear runs rampant as many citizens carry eroding trust in the internet as well as the foundations of democracy, 2019 has already witnessed a historic government shutdown, ongoing claims from the President of the United States that "the media is the enemy of the people", and in the midst of it all, we must still communicate with our Board, members, the media, and the public.
Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm.
Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.
Attend the live events, happy hours, and workshops created especially for you! Sign up for the mailing list and find out more at www.associationchat.com.
What is the Association Chat News Flash Briefing? You can listen to the Association Chat News Flash Briefing on your Amazon Alexa!
Episode #90 Communication Challenges in the Age of "Fake News"
23 Jan 2024
Association Podcasters Battle Royale
01:01:23
Get ready for the most epic, laugh-out-loud episode yet – "Association Podcasters Battle Royale"! This was a full-on adventure where the best of the best association podcasters clash in a hilariously unpredictable showdown.
Featuring Dave Will, the strategic genius from "Association Strong!" podcast; Ben Muscolino, the tech sorcerer of "The Association Podcast"; Joanne Pineda, the heart and soul of "Associations Thrive"; Dave Coriale, the digital dynamo from "Reboot IT" by DelCor; and me, your enthusiastic host from the "Association Chat Podcast"!
Expect the unexpected as we debate, laugh, and facepalm our way through topics every association professional can relate to. Will it be fun? Absolutely. Real talk? Without a doubt. A tad cringeworthy? You wouldn't want it any other way!
🍹 And hey, join in on our unique "hydration" game – whether it's water for that glow-up skin boost or your favorite beverage, it's all about good vibes and great company.
So, tune in, grab your drink, and let's see which podcaster might just have to hang up their mic for good (or not!). Trust us, this is one episode you'll talk about, laugh about, and maybe even regret missing out on if you don't listen right now!
Catch all the hilarity and wisdom here, complete with BONUS material that's too good to miss. Let the battle commence!
25 Jul 2024
Associations Need Entrepreneurial Moves to Avoid the “Membership Cliff”
00:19:35
In this special association podcast collaboration episode, Association Chat host KiKi L'Italien is joined by four other association consultants and podcasters to explore the growing importance of associations to consider roles like Chief Entrepreneur Officers, and how associations themselves can foster a more entrepreneurial mindset. We also touch on the significance of experimenting with new ideas, enhancing member value, and achieving product-market fit to drive revenue and member engagement. Join us as we navigate the dynamic landscape of association management and the entrepreneurial spirit needed for future growth and adaptation.
In addition to KiKi, this conversation of podcasters includes:
Have you joined the Association Chat mailing list? Don’t miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
28 Jun 2022
Empowering the People through GovTech Innovation 2
00:34:20
No matter which part of the political spectrum you fall on, you are likely unhappy with the opaque and difficult-to-track political process – especially when it comes to policy development. Patrick Utz is the CEO and Co-Founder of Abstract and he is building the future of lobbying & advocacy.
A former engineer at Boeing, Patrick leads Abstract focused on its mission to increase government transparency. Association Chat host KiKi L'Italien talks with Patrick about Abstract.us and the drive to make the political process more accessible for everyone.
Recorded live on Tuesday, June 28, 2022 at 2 pm ET.
17 Sep 2017
Join the Digital Events Revolution!
00:15:35
This year, the PCMA Digital Experience Institute [DEI] released "The Power of Digital Events" white paper which includes insights into adult learning, virtual and hybrid events as an engagement strategy, and the value of second-screen technology.
Data included in this report proves that a long term digital event strategy delivers both exponential revenue and engagement from audiences.
Join our special guest, Jennifer Kingen Kush, DES, Executive Director of PCMA Digital Experience Institute as she shares how to communicate and activate the value of digital events to improve member engagement and revenue generation.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host and producer for for Association Chat, joined in this episode by two talented co-hosts, Dr. Nabil El-Ghoroury and Tamela Blalock. They invite and interview guests weekly and host two live events with a studio audience each year along with producing creative collaborations with industry thought leaders.
What unusual hobby or skill do you do for yourself that has helped or could help you in business? Post your unusual hobbies or skills in the comments or tweet to me @kikilitalien!
29 Aug 2019
The Entrepreneurial Mindset for Nonprofits
00:40:17
In this episode, Association Chat host KiKi L’Italien interviews Guillermo Ortiz de Zarate about the success of an intrapreneur, creation and innovation from the inside of an organization. As the Chief Innovation and Information Officer for NCARB, Ortiz de Zarate has relied upon agile and lean startup methodologies to project manage big changes to the processes NCARB uses to certify future architects. He has also helped build Lineup, a software platform that helps organizations efficiently manage talent and form teams with diverse strengths.
14 Feb 2023
Maximizing Member Value: Component Relations in Associations
00:34:40
Get ready for an exhilarating ride through the maze of component relations in associations in this episode of the "Association Chat" podcast, hosted by your favorite association enthusiast, KiKi L'Italien!
Brace yourself as we unpack the "love languages" of component/national relationships with our guest, the incomparable Elisa Pratt, CEO and Chief Strategist of Brewer Pratt Solutions. Together, we'll navigate the twisty tunnels of member value and discover how to maximize it. It's a thrilling chase you won't want to miss!
In a world full of geopolitical rollercoasters, economic loop-the-loops, and spinning member loyalties, who's got your back in understanding component relations?
That's right, it's us!
We're here to arm you with insights, strategies, and secret codes for your association's success.
Our guide, Elisa Pratt, isn't just any expert. She's a powerhouse with over 20 years of association management experience! With a treasure trove of credentials like Certified Association Executive (CAE), Certified Virtual Facilitator™ from the International Institute for Facilitation (INIFAC), and a MA in Government from Johns Hopkins University, she's your perfect partner in this quest.
Did we mention she's the co-host of the award-winning Association Transformation™ podcast? Or that she moonlights as a strategic advisor at the Institute for Association Leadership (IAL)?
And that's not all! She's even developed educational content for AssociationTrends.com and AssociationSuccess.com and graced numerous stages as a speaker for organizations like ASAE, Nplace.org, IAL’s Focus Forum, and the Virtual Association Network (VAN).
Ready for your fun-filled journey to mastering component relations? The Association Chat Podcast with KiKi L'Italien is here to make it happen!
To keep the good times rolling, subscribe to the Association Chat YouTube channel and get your front-row seat to the future of associations. Give us a like, leave a comment, and share the love so we can take this party to more association enthusiasts like you!
21 Jun 2017
Digital Transformation with Olivier Blanchard
00:42:32
How can associations move from Social Media to Social Business? Our guest, bestselling author Olivier Blanchard, joins us to discuss what most association execs are getting wrong about digital strategy and how to align social media activity to key business objectives (among other things)!
Olivier Blanchard is a French-born, American-based Senior Analyst with Futurum Research, a Brand Management, Digital Marketing, and Digital Transformation consultant, the author of three best-selling books, and an acclaimed keynote speaker. He draws from his years of experience in Product Development, Strategic Marketing, Technology Integration, and Business Management roles across a range of B2B, B2C and B2G industries, to help companies and their partner ecosystems develop successful business strategies, properly deploy new technologies and agile business capabilities, and align their programs and investments to business goals and objectives.
Olivier has worked with companies large and small. Among them: Microsoft, IBM,Cisco, Dell, IIR (Middle East); ADMA (Australia); iab, Sanoma Media, WDM Belgium, i-SCOOP,EDC London(Europe); InterLat Group (Latin America), CEGN, the Fondation de Gaspé Beaubien(Canada), PRSA, Jive Software, MIMA, Raytheon, the Federal Reserve System, the Centers for Disease Control (CDC), the University of North Carolina, Clemson University, Loyola University, Ford Canada, Design Centers International, Adobe, Verizon, Hincapie Sportswear, Americas Mart, K2 Sports, Tickr, Raytheon, Corante, Smartbrief, Lexis Nexis, Intercontinental Hotels Group, Dassault Systemes and General Mills.
About Association Chat
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
10 Sep 2018
This Week in Associations (Week of 09/10/18)
00:04:14
Welcome to Association Chat News! I’m your host, KiKi L’Italien, and it’sMonday, so let’s talk about this Association News flash briefing forSeptember 10, 2018.
Things got pretty fired up in Association Chat-land last Friday. In case you missed it, let’s get you caught up-to-speed.
First, we dealt with long-seeded issues over member value. When a consultant member of ASAE posted a blog to Collaborate, the members’-only community platform, some people thought it was more self-promotional than a community resource, and should be taken down. This triggered a discussion dredging up longtime concerns about membership value and the perceived imbalance between membership as a consultant versus association executives.
Later, things again got heated on the Association Chat Facebook Group over a post sharing ASAE’s new process for applying to speak at next year’s Great Ideas Conference. Members of the group found the language used to describe the suggested session prototypes suspiciously similar to session topics and specialty areas authored by specific consultants throughout the industry.
As more people began to study the language in question, other session descriptions surfaced suggesting they too may have been lifted from other published articles, generating potential plagiarism concerns.
Association Chat posters also discussed concerns about the new ASAE process for identifying conference content, wondering if the process for generating content for a meeting focused on innovation was itself not innovative enough.
With this discussion still fresh and ongoing, several questions remain.
Are consultant members at ASAE getting a fair shake?
What is the line between helpful resource and content that is viewed as self-promotional?
What are the boundaries of ownership when it comes to ideas?
What are the rules for using wording found in online articles for prototypes?
What happens next with the ASAE members and consultant engagement?
What about the Great Ideas conference application process? Will that change in light of all this discussion?
Clearly, it will be interesting to follow these conversations and see what happens next.
You can see what happens next on this news and share your take on things over on the Association Chat Facebook Group.
And don’t forget! You can subscribe for the daily flash briefing and regular tips about association chat news on the AssociationChat.com website.
Check back in later this week for the next Association Chat News flash briefing.
14 Dec 2020
Storytelling and Connection with Mortified Creator David Nadelberg
01:04:26
What is the role storytelling plays in creating deeper relationships?
Dave Nadelberg is best known as the creator of Mortified and the cultural movement has now become a podcast, multiple books, a couple documentaries and the new Netflix series, The Mortified Guide. But it all started with a live show, which is still going strong across 20 cities around the world.
He and co-creator Neil Katcher recently created a card game called, "I Can't Believe I Did That..." which is both a party game and an exercise in empathy and hilarity. We'll talk about the power of storytelling and the ways we can use story to better connect with other people. "
Reminisce with your friends about intense pop star crushes, questionable fashion choices, and sobbing at the middle school dance with conversation prompts that spark memories of your most heartwarming, confusing, and totally OMG-worthy moments.
Celebrate all your weirdest and most wonderful childhood memories and get to know your friends like never before with this gloriously awkward and honest party game for adults 17 and up--perfect for any video chat or socially distant hangout."
25 Oct 2019
Why Demographics are Broken and Values Are the Future of Data
00:44:58
KiKi L’Italien interviews David Allison about “Valuegraphics,” the focus of his recent book and the research that could (should) change the way you talk to your audiences.
David Allison describes Valuegraphics as a replacement system for understanding how groups of people behave.
If you are interested in marketing, segmenting, targeting anyone to do anything; this podcast should be of interest to you!
David knows how to undertstand, reach and motivate target audiences more effectively and efficiently.
– Dorian Carroll, the VP of Mobile Shopping for Amazon
02 Jan 2024
Research Integrity, Trust Trends Transforming Scholarly Events
00:47:43
“Integrating DEI and sustainability isn't just about ticking boxes. It's about creating events that truly resonate with our diverse global community,” Laura Harvey, Chief Customer Officer for Ex Ordo.
Change is everywhere – even in niche areas like scholarly events. And you know how it is with these things. While some of these changes are good, some come with some challenges.
Recently, I had the opportunity to sit down via webcam and mic for an interview with Ex Ordo's chief customer officer Laura Harvey, a rising star in the academic conference arena.
If this domain is your kind of thing, then this conversation will be of particular interest to you. We discussed many trends that will and already are transforming scholarly events.
The IMEX Effect with Matt Regniér: Global Meetings, Events, and Opportunities
00:54:41
Join host KiKi L'Italien on Association Chat Podcast as she ventures into the preparations that international and digital event-maker, Matt Regniér is making to get the most out of his IMEX America experience. IMEX America is the largest trade show in the U.S. for the global meetings, events, and incentive travel industry.
As the Founder and CEO of Pleni, The International, and the Founder and President of IC International Consultants - Local Resources Worldwide Events, Matt is a thought leader in the world of international event planning. In this episode, you'll gain exclusive insights into:
Matt's perspective on IMEX America and the unique opportunities it presents for business connections.
His special appreciation for Las Vegas and the Las Vegas Convention Center, offering a one-of-a-kind case study for event planners.
Matt's thoughts on the biggest challenges and opportunities facing the meeting industry today, and how he creatively solves problems for his clients globally.
From the bustling floor of IMEX America to the strategic planning of worldwide events, this conversation offers a rare glimpse into the dynamic and evolving world of international meetings and events. Discover Matt's strategies, his views on the future of the industry, and his passion for connecting people and cultures.
Whether you're an event planner, an association professional, or someone fascinated by the global meeting industry, this episode is a must-listen. Dive in with KiKi and Matt and explore the vibrant world of IMEX America.
Keywords: Association Chat Podcast, KiKi L'Italien, Matt Regniér, IMEX America, Global Meetings, Events, Incentive Travel, Pleni, The International, IC International Consultants, Las Vegas Convention Center, Event Planning, International Business, Meeting Industry
12 Aug 2019
Garrison Wynn on How the Most Influential Leaders Look at Conferences Like #ASAE19
00:24:05
Keynote speaker and influence expert Garrison Wynn shares how influential leaders think differently about conferences – a special interview for #ASAE19 attendees! Be sure to keep watching this channel for more exclusive footage and commentary from the #ASAE19 meeting! Join the private community at https://www.facebook.com/groups/Assoc... #associations#ASAE19#ASAE#eventprofs
17 Nov 2018
What Every Leader Needs to Know about Succession Planning
00:57:19
CEO succession planning is one of the most important duties of every association board of directors - and of every incumbent CEO. But few associations - even large, sophisticated ones - have developed comprehensive succession plans.
In this episode of Association Chat we explore why that is, and how to develop a succession plan with the author of a recent book on the subject and a veteran search executive who is a leader in the association community.
Summary: The American Society of Association Executives responds to criticism over their Great Ideas call for papers, what are you giving away when you sign that next speaker agreement,and what do associations still need to learn about D&I – on this week’s Association Chat News Flash Briefing.
A simple Facebook post sharing ASAE’s new process for applying to speak at next year’s Great Ideas Conference became the focus for attention last week when members of the group found the language used to describe the suggested session prototypes a little too similar to session topics and specialty areas authored by specific consultants throughout the industry.
When other session descriptions turned out to have been taken without attribution or citation from published articles in sources like Harvard Business Review and Inc, plagiarism concerns were heightened and a question of ethics arose around those concerns and other aspects of the Call For Papers were raised.
ASAE’s CEO John Graham issued a statement to the Association Chat community on Friday to address some of this concern. You can find this statement over on associationchat.com
The statement satisfied many who wanted to make sure that something was being done.
But questions linger.
Some post comments from the community ask for follow-up information from ASAE including:
What changes are being made to make sure the plagiarized material is found and what is the auditing process exactly?
Are the current speakers agreements fair to speakers and their IP?
Have any ASAE or CAE ethics violations occurred?
How will this incident impact Great Ideas?
What are the boundaries of ownership when it comes to ideas?
Also...
What can we learn from this?
Will there be more answers or will this conversation die away? Watch for more information here as the story progresses.
In other news, on Tuesday Association Chat welcomes Michelle Mason as our podcast guest and she will be answering questions about the work that associations still have to do to get Diversity & Inclusion right.
That all happens on Tuesday at 2 pm EST live on the Crowdcast platform. You can find out more and link to register to the Chat over on the Association Chat website associationchat.com.
Be sure to share your take on things over on the Association Chat Facebook Group and if you love this flash briefing and live interviews, please consider becoming an Association Chat Patreon patron. You can support these efforts for as little as $1 a month.
It takes so little to do so much.
Check back in later for the next Association Chat News flash briefing and be sure to sign up on the associationchat.com mailing list so you never miss out on another flash briefing!
Have a great week everyone!
26 Apr 2017
Association Chat and Orca Penis: My Chat with Photographer Chuck Fazio
01:02:26
For this episode, I talked with the entertaining and enigmatic Chuck Fazio for the Association Chat episode, "Being Chuck Fazio - Photographer & Instigator, on Life, Art, and the Meetings Industry Fund."
A few questions we received for Chuck:
"How did you reinvent yourself (you weren't always a photographer, were you) and hone your craft? What were the top three lessons learned along the way?"
"Chuck has had and continues to have many successes in a variety of different worlds. How much of it was jumping in with both feet, and how much was from meticulous planning?"
"Professional: any lessons learned about hosting place-based education programs / study tours? Personal: if I am obsessed with taking amateur photos of food (and drinks) as a hobbyist, what's the best way to up my game?"
Watch the original, unedited chat (with audience participation!) at https://www.crowdcast.io/e/being-chuck
Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.
Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)
KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.
AI Unleashed: Beth & KiKi's Deep Dive into Artificial Intelligence Strategies for Engagement and Growth
00:59:34
Explore the hidden potential of your technology in the latest episode of our podcast with special guest Beth Arritt.
Uncover insights into maximizing automation, the impact of AI in marketing, and harnessing tools you may already have. Gain practical tips on empowering your team to innovate and listen to in-house experts.
Tune in as KiKi L'Italien and Beth reveal strategies to grow engagement, boost conversion rates, and tap into artificial intelligence for your association. Whether you're an association leader or interested in leveraging technology, this episode holds the treasure you seek!
Several significant themes are covered that resonate with the current trends in the association industry. KiKi emphasizes the importance of small data management, underscoring its accuracy before diving into the vast sea of big data. Beth shares a compelling case about the success of automation in membership campaigns, revealing how a well-executed automated strategy can yield remarkable conversion rates and revenue over time.
Both speakers accentuate the potential in investing in existing technologies, including AI tools that might be underutilized, and the importance of allowing experimentation with innovations like ChatGPT within the organization.
Beth's actionable advice on giving staff the freedom to innovate and the mutual emphasis on valuing the insights from technology-savvy staff members contributes to the conversation's richness.
The dialogue culminates with practical takeaways that encapsulate the essence of the conversation: harness existing technology, foster exploration, and value the expertise of knowledgeable staff.
Topics covered in this episode: Artificial Intelligence (AI), Automation, Marketing Communication, Association Leaders, Technology Optimization, Member Engagement, Conversion Rates, Digital Strategy, Community Building, Data Harnessing, Online Campaigns, Human Capital, Innovation, Big Data, Little Data, Self-Study Programs, Revenue Growth, Employee Empowerment, Industry Tools, Generative AI Tools, Power BI, On-Demand Programs, ChatGPT, Persona Development, SEO Optimization, Membership Nurturing, Construction Industry, Industry Insights, Organizational Leadership, Teamwork and Collaboration.
21 May 2018
This Week’s Association Chat Flash Briefing for the week of May 21, 2018
00:03:52
This Week’s Association Chat Flash Briefing for the week of May 21, 2018– with all the links and extras mentioned in the micro-podcast!
Meetings Today Live! Midwest
I’m recording this from St. Louis, Missouri, whereMeetings Today Live! Midwestis taking place and where I’ll be presenting on Design Thinking for Better Engagement tomorrow.
This meeting is for meeting planners who are interested in finding out more about the ways to jazz up their meetings with suppliers meeting with them for one-on-ones, it provides a deep-dive into the location and its properties, and it also has a little bit of education and entertainment.
(I guess I fit into the education part!)
I’ll be doing a collaboration with Meetings Today for Association Chat live Tuesday afternoon at 2 pm EDT, if you’d like to watch it as we interview meeting planners discussing hot topics in the event industry.
There’s also another big meeting taking place this week...
ASAE’s 2018 Marketing, Membership & Communications Conference (MMCC) - is taking place May 22-23rd in Washington , DC...this is an event for association professionals looking to improve their marketing, communication, and membership strategies and learn about technologies and trends to enhance their business. I’ve spoken at it and attended it in years past and I have to say, this one usually provides inspiration that keeps me running for the next year, so I can’t wait to follow along on Twitter using their hashtag#MMCCon
By the way, you wanna get personal?
On Thursday the 24th, you can join a free webinar on “Personalization for Associations” explaining how personalization can increase engagement online for membership associations and nonprofits.
The link for registering for this webinar can be found on the Association Chat website blog, associationchat.com.
Personalization for Associations: Creating A Seamless Digital Experience For Your Members
Join Michael Spinosa, CEO of Unleashed Technologies, and Jason Currier, Director NGO Mid-Atlantic at Acquia, as they share their insight into how personalization can increase engagement online for membership associations and nonprofits. This webinar will provide an overview for marketers on how to begin exploring personalization and no prior background on the subject is required to attend.
The class costs $50 until May 28th and then the price will go up to $75, but will save you hours and hours of research as I share with you the tools, programs, and essential steps you need to take to create your own micro-podcast for Amazon’s Echo devices. You can sign up for that class for $50 today by going to associationchat.com and checking out the info on the site.
(By the way,Association Chat Patreon patronsreceive a discount. If you are a monthly patron, check out the Patreon site or your inbox for special codes and instructions for your discount!)
Well, that’s it for today!
Thanks for tuning into this Association Chat flash briefing.
If you enjoyed this briefing, please share it, visitassociationchat.com, and subscribe to receive weekly emails and access to the podcast and online community!
Thanks for listening!
How to listen to Association Chat Flash Briefings on Amazon Echo devices
There's now a new way get Association Chat News updates throughout the week!
Association Chat is now delivering the latest association industry news updates weekly through Amazon Echo devices.
You'll need to add Association Chat as a skill to your Amazon Alexa app:
Go to the menu in your Alexa app and click on "skills"
Search for "Association Chat"
Click on the Association Chat Flash Briefing logo and then click "enable" -- you're all set!
When you're ready to listen to the latest flash briefing, just say: "Alexa, what's my Flash Briefing?" or "Alexa, play the Association Chat Flash Briefing!"
Please check it out and let me know what you think!
03 Jul 2024
Matrix Moves, Membership Magic, and Association Insights!
00:08:00
In this episode of Association Chat, host KiKi L'Italien talks about member retention strategies and answers quirky questions from our community. Discover why consistent communication matters, how to make your events more inclusive, and what superpower KiKi would choose if she could. Spoiler: It involves instant ninja skills!
Tune in for a mix of expert advice and fun that'll keep you coming back for more.
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