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DateTitreDurée
14 Aug 2019Getting Creative with Creatives - Thiago Monteiro (Peak Labs)00:35:33

Today’s guest is Thiago Monteiro from Peak Labs. He has been working in Digital and Mobile Marketing for more than eight years now. Thiago is also experienced in multi-disciplines of paid media ranging from Display, Paid Search to Social Paid advertising.

Questions That Thiago Answers In This Episode:

  • “Going from a booking appointment apps to brain training, did you find that shift kinda daunting and challenging? Was there a lot to learn?”
  • “What are some of the biggest differences and challenges you found in bringing Quixel Logic and Rise to the market?”
  • “You guys chose the strategy of high volume low cost, why choose that strategy as opposed to lower volume high cost?”
  • “How do you go about educating your consumers or your perspective consumers in order to raise a probability that the download would be quality?”
  • “Do you guys have any process in which you are kinda automating the development of the creatives or automating the deployment, how does that overall process look?”
  • “When you launch a new title, how long does it take you and how do you go about determining what your KPI should look like?”

Timestamp:

  • 01:10 Introduction of the different products at Peak
  • 02:30 Thiago’s background at a beauty market place (Booking appointment apps)
  • 03:53 Big difference of Thiago’s previous job and current job at Peak
  • 04:47 Basic marketing principles
  • 06:30 Differences and challenges in bringing Quixel Logic and Rise to the market.
  • 07:06 Reason for using the high volume low cost strategy as opposed to lower volume high cost strategy?
  • 07:55 Strategy structure for Peak
  • 08:30 Strategy structure for Rise
  • 09:41 Grabbing the attention of the consumers and then pass the necessary information
  • 12:19 Transformative contents
  • 14:00 Testing approach on the different Peak apps
  • 15:45 Thiago on trying different concepts for the Peak apps
  • 18:28 Peak’s creative cycle
  • 21:32 Two sources of ideas for Peak’s creative team
  • 26:15 Building a product concept and determining its main KPI
  • 28:14 Determining revenue for subscription products
  • 32:00 Thiago’s future expectations

“I’m a big believer that, if you go to the core of marketing like the principles, the funnel of the users, etc. - it applies to any product in the world. In general if you follow the basic principles of marketing, you should be ok.”
Thiago Monteiro

Mentioned:
Peak - Brain Training
Rise - Sleep Better
Quixel - Logic Puzzles
Facebook
Google UAC
Voodoo
Aquapark.io

07 Apr 2021How to Build Social Validation for a Mobile App - Jon Lau (Weee!)00:29:52

Jon Lau is the Senior Director of Growth at Weee!, a company delivering Asian & Hispanic groceries with zero service fees and free delivery. Previous to the e-grocer app, Jon hailed from a background in banking and then mobile marketing for gaming companies, like DraftKings, Smule, and Playsonic.   

Questions Jon Answered in this Episode:

  • Can you tell us about what Weee! does and who you serve?
  • What would you attribute the company’s jump from being valued at $600 million last year to $2.8 billion now? What do you attribute that growth to?
  • Have you found that the general consumer is now using Weee! or is it predominantly people from the cultures you serve?
  • What is your creative strategy? Is it mostly focused on educating a consumer base? Celebrating heritage?
  • How do you establish social validation for your brand?
  • How do you go about telling a story about your brand on platforms like Facebook and display?

Timestamp:

  • 3:06 Jon’s background: gaming to e-grocer
  • 10:46 What’s is Weee!
  • 12:27 Weee!’s explosive growth
  • 14:45 Growing the second-generation Asian and Hispanic user base 
  • 16:19 Creative strategy: cultural heritage, food discovery, education
  • 18:00 Establishing social validation for a brand
  • 21:51 Telling your brand story 

Quotes:

(12:31-12:55) “It goes to show the grocery potential of different ethnicities in the U.S. So, specifically here, we’re talking about the Asian and Hispanic population in the U.S., which by and large I would say, depending on where you live, can be relatively underserved. And these are populations that have the wallet share that can actually make the purchases, they just don’t have something nearby.”

(18:29-18:55) “There’s this conception that it’s ‘too good to be true’ type feeling. And so, we realized this was an issue. And at the same time, we actually found out that the most common search phrase for Weee! was, ‘Is Weee! legit?’ And then we were like, ‘Okay, this is a completely different challenge we have to tackle because it’s no longer about reaching the audience--we’re reaching them--but people are skeptical about whether this service is real.”

Mentioned in this Episode:

16 Jun 2020Why Gaming Apps Should Be Talking Directly to Their Users - Amanda Lulewicz (Glu Mobile)00:27:34

Amanda Lulewicz is the director of product marketing for Crowdstar at Glu Mobile, a leader in 3D freemium mobile gaming. Amanda works with the game Covet Fashion. She came to mobile marketing from a background in fashion public relations. 

Questions Amanda Lulewicz Answered in this Episode:

  • How do you interact with your consumer base to empower the decisions you make in your marketing initiatives?
  • How do you communicate with the users who are not a part of the ambassador program?
  • What’s been the empirical result on your growth and retention from proactively communicating with your users?
  • How do you leverage the feedback you get from your ambassador program in your marketing?
  • What’s your process for sharing feedback with the product team?
  • How do you focus your time?
  • What’s the main reason people churn from your app?

Timestamp:

  • 5:40 Crowdstar’s history and relationship to Glu
  • 9:15 The feature flop that got Glu talking directly to its consumers
  • 12:45 Glu’s channels for communicating with users
  • 14:56 Impact on retention
  • 17:13 Getting called out on ads by game ambassadors
  • 23:27 Releasing 6-7 new pieces of content every day
  • 25:36 Celebrating Covet Fashion’s 7th anniversary

Quotes:

(7:00-7:20) “Women often don’t like to take time for themselves. They feel guilty if they’re just kind of off, maybe just playing a game, just doing something purely to relax and enjoy themselves. And they wanted something that actually tied back into their real life. They wanted to feel like they were learning something, like they were accomplishing something. So Covet Fashion was kind of born to meet that need.”

(13:03-13:20) “We realized we needed to be a lot more transparent with our community about the updates we were making, why we made the decisions we made; if something was going wrong in the game, explaining what was going on. And from there, we kind of lifted the veil of this cold, hard tech company and actually showed them who we were as people.” 

Mentioned in this Episode:

07 Jun 2023Why Are Next Billion User Markets Important for Your App? - Ludovic Thevelin (Google)00:33:56

Ludovic Thevelin advises app advertisers on their international growth strategies at Google. In this episode, host Maria Lannon talks to Ludovic about go-to-market considerations for different verticals, like gaming and fintech, how to make strategic decisions on international growth, today’s most promising untapped markets, and the LTV opportunities of, what Google calls, Next Billion User Markets.  

Ludovic started working with Google eight years ago at their European headquarters in Dublin before moving to New York City and joining the international growth team five years ago.

Questions Ludovic Answered in this Episode:

  • As far as apps that you’re advising, is there a specific vertical that you’re working on?
  • What types of mobile games expand the best? What’s the most challenging part of localizing apps?
  • How do KPIs differ for each market?
  • Can you give an example of when a plan for expansion didn’t work out?
  • Do you see success in specific verticals?
  • How do we think differently about LTV in emerging markets?
  • What market should apps start thinking about?

Timestamp:

  • 1:29 Ludovic’s role at Google
  • 3:55 Scaling gaming apps internationally
  • 8:47 Making strategic decisions on regions
  • 10:11 Considerations for emerging markets
  • 11:01 When international growth strategies don’t work out
  • 14:21 Growing fintech apps
  • 17:03 LTV opportunities in emerging markets
  • 21:22 Untapped markets & verticals
  • 27:30 Creative excellence
  • 32:31 Resources

Quotes:

(5:03-5:21) “A lot of advertisers think they’re restricted by not having a different language outside of English, but we use something called an English Proficiency Index. If you Google that, there are a lot of external tools, free, that you can use to rank or rate markets based on how comfortable users are converting in English, and those are often markets that surprise your advertisers.”

(5:29-5:50) “I think the most challenging part is the culturalization piece. So when we talk about localization, you can think of it as a spectrum. The first step in that translation piece. And yes, now you can address a local audience in a local language; but what we find is U.S. advertisers are copy-pasting what they’re doing in the U.S. when they go to Germany and when they go to Japan and when they go to LATAM, but the users are very different.”

Mentioned in this Episode:

01 Jan 2020Re-broadcast: Getting Creative with Creatives - Thiago Monteiro (Peak Labs)00:35:33

Thiago is currently the Director of Growth team at Peak Labs, and is responsible for acquiring and retaining more than half a million subscribers every month whilst reaching ambitious financial goals.

Questions Thiago Answered In This Episode:

  • “Going from a booking appointment apps to brain training, did you find that shift kinda daunting and challenging? Was there a lot to learn?”
  • “What are some of the biggest differences and challenges you found in bringing Quixel Logic and Rise to the market?”
  • “You guys chose the strategy of high volume low cost, why choose that strategy as opposed to lower volume high cost?”
  • “How do you go about educating your consumers or your perspective consumers in order to raise a probability that the download would be quality?”
  • “Do you guys have any process in which you are kinda automating the development of the creatives or automating the deployment, how does that overall process look?”
  • “When you launch a new title, how long does it take you and how do you go about determining what your KPI should look like?”

Timestamp:

01:10 Introduction of the different products at Peak

02:30 Thiago’s background at a beauty market place (Booking appointment apps)

03:53 Big difference of Thiago’s previous job and current job at Peak

04:47 Basic marketing principles

06:30 Differences and challenges in bringing Quixel Logic and Rise to the market.

07:06 Reason for using the high volume low cost strategy as opposed to lower volume high cost strategy?

07:55 Strategy structure for Peak

08:30 Strategy structure for Rise

09:41 Grabbing the attention of the consumers and then pass the necessary information

12:19 Transformative contents

14:00 Testing approach on the different Peak apps

15:45 Thiago on trying different concepts for the Peak apps

18:28 Peak’s creative cycle

21:32 Two sources of ideas for Peak’s creative team

26:15 Building a product concept and determining its main KPI

28:14 Determining revenue for subscription products

32:00 Thiago’s future expectations

-----------------------------------------

“I’m a big believer that, if you go to the core of marketing like the principles, the funnel of the users, etc. - it applies to any product in the world. In general if you follow the basic principles of marketing, you should be ok.”

Mentioned:

Peak - Brain Training
Rise - Sleep Better
Quixel - Logic Puzzles
Facebook
Google UAC
Voodoo
Aquapark.io

15 Sep 2020The Opportunities of Shifting to In-App Advertising - Patrik Wilkens (Azerion)00:29:54

Patrik Wilkens is the Vice President of Mobile at Azerion. Azerion is a media and tech company based in Amsterdam that provides safe, reliable, and valuable content on a European scale with local presence.

Questions Patrik Answered in this Episode:

  • Can you tell us about the organization you work for and what specifically you focus on?
  • What are the challenges of in-app monetization of games?
  • Are the organizations that advertise in your games also game development studios?
  • Why do you think we don’t see more non-game products advertised in mobile games?

Timestamp:

  • 6:39 About Azerion: producing games, powering with in-house advertisement
  • 9:24 Patrik’s role and focus at Azerion
  • 11:25 Pros and cons of in-app purchase for monetization
  • 14:10 Who is a gamer?
  • 16:58 Thinking about what games deliver
  • 21:00 The cultural gap between advertising and gaming industries
  • 28:50 Growth market opportunities for in-app advertising

Quotes (129 characters):

(14:10-14:19) “Who’s a gamer? Honestly, today I think everybody is a gamer. They may not call themselves gamers but they are playing games.”

(19:33-19:39) “Gaming is actually a great space, objectively, for brands to do their marketing, yet they don’t do that.”

Mentioned in this Episode:

05 Aug 2021How Covid Affected Mobile Habits Globally - Lexi Sydow (App Annie)00:36:54

Lexi Sydow is the Head of Insights for App Annie, a leading platform for app analytics and app market data. She is based in Melbourne, Australia.

Questions Lexi Answered in this Episode:

  • What’s the tech scene like in Australia?
  • In your opinion, what do you think makes App Annie stand apart from other data analytics companies?
  • How did the pandemic affect mobile habits?
  • What was surprising or interesting to you about mobile habits during Covid, something you didn’t expect?
  • What does gaming usage look like now that parts of the world are re-emerging after Covid?
  • Have you seen any changes in mobile user behavior that might be correlated to the current news on the Delta variant?

Timestamp:

  • 4:47 Australia’s tech scene
  • 9:42 Lexi’s background
  • 12:10 What sets App Annie apart (psst… they’re hiring!)
  • 17:32 How the pandemic affected mobile habits
  • 20:31 Dating app user behavior during Covid
  • 23:37 Mobile gaming user behavior during Covid
  • 25:32 The rise of in-app subscriptions
  • 25:52 What apps counter-balanced the dip in travel apps
  • 28:25 A deeper dive on mobile gaming users and behavior now
  • 33:50 Is the Delta variant affecting mobile user behavior?

Quotes:

(10:50-11:00) “I think with mobile what’s cool is that basically you start to see how the macroeconomy is shifting. Your early indicators are in mobile, so you can see a lot of trends coming up.”

(18:57-19:12) “One of the biggest takeaways for me was Covid, at the macro app level, didn’t change anything in terms of how much we rely on mobile and use it. If anything it was sort of the catalyst that pushed our habits further.”

(25:36-25:44) “We saw $34 billion dollars in Q2 spent on in-app purchases and in-app subscriptions globally across iOS and GooglePlay.”

Mentioned in this Episode:

08 Jan 2025AI-generated ads and the future of creative production - John Gargiulo (Ready Set, Sleepless, Airpost)00:30:29

Questions John answered in this episode:

  • If you were a marketing manager focused on creatives at an e-commerce brand, how would you get started using AI to produce ads?
  • How do you think creative teams are evolving now that AI is here?
  • Will there still be a need to work with humans in a world where AI can create ads on demand, and in what role?
  • How is AI democratizing access to high-quality content for small and mid-sized brands?
  • What AI tools do you recommend for marketers?
  • How much should marketers be on top of new AI tools?
  • Tell us about your time at Bluestacks.
  • What advice would you give to someone trying to break into marketing today?

Timestamp:

  • 0:58 John’s background
  • 3:20 Footage engineering aka AI-generated imagery
  • 4:57 Getting started with AI for making ads
  • 7:26 Limitations of using AI for advertising
  • 9:38 Will AI take our jobs?
  • 12:43 The role of humans in AI-generated ads
  • 14:58 The value of AI for creating ads
  • 16:47 Recommended AI tools
  • 18:28 How much should marketers be on top of new AI tools?
  • 21:48 BlueStacks
  • 23:43 How to rise to the top
  • 27:47 What to do in Silicon Valley

Quotes:

(4:05-4:26) “Yes, the AI orchestrates the script, the voiceover, the performance framework, the footage with the supers, the music – but it needs good ingredients to work with to make the sauce. So, if you can actually engineer footage – particularly with people and products in the frame together (because that’s hard to shoot at scale),  it would be a complete game-changer for the marketing industry.”

Mentioned in this episode:

21 Sep 2021The Power of Podcasts and Audio Ads for Mobile Marketers - Josh Brooks (M&C Saatchi Performance)00:40:00

Josh joined M&C Saatchi Performance in early 2021 to head up their Client Services and Planning teams. Josh has over 12+ years in media working both in London and in New York specializing in Media Strategy and Planning. Outside of work, Josh is an avid fitness enthusiast and even launched a workout happy hour program during his time at Group M. Josh is also planning on running the NYC Marathon this year.

Questions Josh Answered in this Episode:

  • What podcasts do you listen to?
  • What is the perception your partners have about podcasts as a performance strategy?
  • When is appropriate for a marketer to consider podcast advertising?
  • How do you figure out if a podcast has your audience or not?
  • How are podcasts priced?
  • How is measurement executed? Is it sufficient in its current form, or where do you think it’s going?
  • Do you see a future in which marketers across the board will start leveraging podcasts?

Timestamp:

  • 6:30 Josh’s background
  • 10:40 Planning and Client Services
  • 16:10 Client attitudes on podcasts
  • 18:45 When are podcast ads the right fit
  • 21:42 Deciphering the audience of a podcast
  • 26:01 Leveraging audio creative
  • 29:39 Performance metrics for podcast ads
  • 34:22 Josh’s forecast of audio ads

Quotes:

(11:50-12:06) “You can read and read data over and over, but if you can't then turn that into a strategy or go, ‘How am I going to use that to execute my media plan,’ that can be a really big challenge. And I think that’s what we pride ourselves on at this agency, is being able to combine those two to tell compelling stories for our clients.”

(35:57-36:12) “Smart speakers are going to grow this podcast industry in the next few years because people’s behaviors are now changing. People feel more comfortable saying to Alexa, ‘Alexa, buy me this,’ or, ‘Alexa, can you find me this?’ And so as that becomes more the norm, this is where audio is going to play a really strong position in that.” 

Mentioned in this Episode:

09 Jun 2021Arming Your Retargeting Playbook - Stephen Siegel (Scopely)00:24:31

Stephen Siegel is a User Acquisition Manager at Scopely, an interactive entertainment company and a leading mobile games publisher. He cut his teeth in the mobile gaming sphere at Machine Zone and hails from a background in math and economics. 

Questions Stephen Answered in this Episode:

  • You’ve been in the mobile gaming space for 4 years, how many different platforms and networks do you think you’ve tested in your career? And how often does someone reach out to you to pitch a new product?
  • Where do you spend the majority of your time as a UA manager?
  • Is there anything that really interests you about retargeting or that you find fascinating about these campaigns? 
  • What are some of the most successful ways that you’ve found to message users when it comes to retargeting?
  • Most people that come to us in the mobile gaming industry want to retarget churned users. Would you say that’s the most predominant form of retargeting in the industry or do you see other game studios or yourself testing additional audiences outside of the lapsed players?  
  • How do you see game studios effectively retargeting churned users from a messaging perspective?
  • Do you have any experience or have you heard of studios leveraging promos to drive engagement?
  • Why do you think having a retargeting strategy is not yet ubiquitous among performance marketers or gaming studios? 
  • Do you think that the industry is doing a good enough job of leveraging incrementality for acquisition campaigns as well? 
  • How is retargeting being affected by what’s happening with iOS14.5 and the ATT prompt? Have you heard of any solutions that will allow you to keep retargeting or are you exploring them?

Timestamp:

  • 4:06 Stephen’s background & current professional focus
  • 7:58 Retargeting messaging - knowing your audience
  • 10:18 Figuring out why users lapse
  • 12:00 Using promos in retargeting
  • 14:40 Industry barriers to owning retargeting strategies
  • 17:16 Leveraging incrementality in acquisition campaigns
  • 19:30 Solutions to retargeting on iOS

Quotes:

(7:33-7:50) “With new UA, you don’t have quite the same ability to meet users where they’re at. And then with retargeting, you know so much about these users and about their past behavior, so we have more opportunity to message them in ways that we think will be more successful.”

(19:34-20:10) “I think it’s going to get harder to retarget on iOS; that you’re going to lose IDFA access to some percentage of users, which will be some percentage of the audience that you want to retarget. You also need the opt-in on the publisher side, which you have no control over. So, it’s an uphill battle but it’s not going to eliminate retargeting on iOS entirely. It’s a run-what-you-can and then try to find creative ways to continue to reach users you can’t retarget through the traditional IDFA method.” 

Mentioned in this Episode:

07 Aug 2019Finding The Right Users And Matching Your Messaging with Sam McLellan (Yousician)00:29:23

“Your most unhappy customers are your greatest source of learning.” Bill Gates words were profound but straightforward. Being able to attract and convert new customers systematically keeps companies healthy and growing - and investors happy - but the unhappy ones can push your product forward.

Today’s guest is Sam McLellan, head of growth at Yousician. Sam is a seasoned mobile gaming expert who has led product and marketing teams responsible for multiple top-grossing free-to-play games.

Sam is currently utilizing his expertise to help his company build its growth team and take their products to the next level. He couples their organic and performance marketing efforts with an optimized monetization strategy to maximize growth.

Questions Sam Answers In This Episode
“Are there any other methodologies you can implement to find interests within a consumer group?”
“After a user installs an app, it can be difficult to get them through the funnel. What can you learn about them to influence their journey?”
“How often do you test out the free trial period? Is that something you are constantly iterating?”
“How does an app like yours fight redundancy?”
"Do the licensing fees factor into your acquisition strategy?"
“Does using licensed content make it easier for you to get people down the funnel initially even? Does that play a role into your actual advertising campaign and getting people through the front door?”
“If there was a single core topic that you would hang your head on in your experience, what would that be?”

Timestamps
00:42 Sam’s background
02:58 How Yousician developed its product
05:48 Facebook targeting groups
07:19 Methodologies for finding interested consumer groups
08:57 Big changes in Google UAC campaigns
10:17 Differences between gaming (app purchasing) and app subscriptions
12:05 How to keep users engaged with the app
13:24 Incurring costs to license a content
14:40 Role of licensed content in Yousician’s advertising campaigns
16:20 Exciting news for Yousician this coming year
22:00 Availability of Yousician in other countries
23:02 Parting thoughts

“You’ll always want to give them enough time to be able to experience the app and you obviously don’t want to give away your product for free at some point.”
Sam McLellan

05 Oct 2022Is Now the Right Time to Rebrand Your App? - Ariel Cohen00:27:28

Veteran mobile marketer Ariel Cohen rejoins the Apptivate Podcast to talk about rebranding your app. He tells us why branding matters more than ever, whether it’s the right time to rebrand, deciding how to rebrand, and getting buy-in from your team.

Ariel Cohen is a mobile marketing and brand consultant based in Tel Aviv, Israel. Ariel first joined the Apptivate Podcast in 2019 when he was the Head of Mobile User Acquisition at Kape. Most recently, Ariel was the Head of Marketing at Tango.

Questions Ariel Answered in this Episode:

  • What problem do you see the most in your work as a consultant?
  • What are some of the biggest takeaways you’ve had in your experiences leading rebranding processes?
  • What is it that pushes an organization to go down the rebranding route?
  • What’s the process of coming up with answers to subjective questions like, “Is my brand being perceived the way we want it to be perceived?”

Timestamp:

  • 1:20 Catching up with Ariel Cohen
  • 5:12 Trapped in the “middle position”
  • 7:34 Why branding is critical to mobile marketing
  • 11:12 Indicators for rebranding
  • 13:30 Gauging whether you’re well branded
  • 20:45 Getting your team onboard

Quotes:

(7:53-8:15) “Data is seeping away from our hands as mobile marketers, and we need to try to use other tricks, you could say, in crafting better market. I think as it stands right now, the role of better branding and positioning for each product is going to take a more prominent role.”

(9:13-9:40) “How do you make your choice? I think a lot of people feel that they make their choices very rationally, and I think they’re wrong. It’s not usually the case. There’s a lot of subconscious force that’s driving you into making these decisions. And this is where well-crafted messaging and correct branding can change your bottom-line metrics.”

Mentioned in this Episode:

08 Sep 2020Mobile Marketing Traffic Beyond Facebook & Google - Misha Syrotiuk (Huuuge Games)00:37:39

Want to learn more about the value and challenges of ad networks outside of Facebook and Google? Today on the Apptivate Podcast, @Misha Syrotiuk, Head of Ad Networks and Programmatic on the user acquisition side for @Huuuge Games, breaks down 6 traffic sources beyond the big two.

Questions Misha Syrotiuk Answered in this Episode:

  • What’s the mobile tech community like in Warsaw, Poland? 
  • What makes Huuuge Games such a successful developer of social casino game titles? 
  • Are your strategies for acquiring new users similar across titles?
  • How do you go about breaking down what marketing channels are worthy of investing? 
  • Are incentivized media traffic and offer walls valuable to you, and are there any tricks to leveraging them effectively?
  • Which of these 6 pillars would you lean on first if Google and Facebook went away tomorrow? 

Timestamp:

  • 4:10 The growth of Huuuge Games
  • 5:05 Staying competitive with social casino games
  • 6:29 The Huuuge Games titles you should know
  • 7:45 Strategies for acquiring users across titles and genres
  • 12:33 The 6 pillars of ad networks, beginning with rewarded video
  • 14:21 Leveraging offer walls
  • 19:17 The true cost of advertising with DSPs
  • 21:34 Pre-load traffic on Androids
  • 26:22 Native content advertising
  • 29:38 Direct traffic advertising
  • 32:52 Prioritizing the pillars beyond Facebook and Google

Quotes (129 characters):

(5:05-5:15) “Casino space is very competitive and it’s very hard to get into for different reasons. One of the reasons is the very high cost of user acquisition and a very long payback period.” [178 characters]

(33:00-33:06) “I would go mostly with programmatic DSPs, just because the volume there is massive and they can have any reach.” [110 characters]

Mentioned in this Episode:

13 Dec 2022The Dos and Don’ts of Soft Launching a Mobile Game - Matej Lančarič (Lancaric.me)00:29:31

Matej Lančarič has been in the gaming industry for 10 years. He’s launched 32 mobile games in the last five years as a user acquisition and marketing consultant, and soft launching mobile games is one of his specialties. In this episode, Matej shares some of the biggest mistakes companies make when soft launching their mobile games. 

Matej is also one of the hosts of the 2 & a Half Gamers podcast. He and Tommy talk about the show and other mobile marketing industry topics at the top of Matej’s mind.

Questions Matej Answered in this Episode:

  • What made you want to switch to working as a consultant as opposed to staying with a major publisher?
  • Do you gravitate towards certain genres or verticals that you seem to have a better grasp of than others or that you enjoy working with more than others?
  • What are some of the big mistakes companies make when strategizing a soft launch for a mobile game?
  • What are fake ads?
  • Why did you launch the 2 & a Half Gamers Podcast? What was the goal? What does it mean to be “no bullshit”?
  • What’s been top of mind for you in the industry? Who is the “half-gamer”? Will you continue focusing on games in your show?

Timestamp:

  • 2:54 Matej’s background
  • 4:21 Why Matej was drawn to consulting
  • 6:06 Specializing in soft launch strategies
  • 8:00 Mistakes companies make on soft launches
  • 9:20 Misleading gameplay ads taint data
  • 12:32 Countries where everyone tests tech phase
  • 13:31 Building the predictions
  • 16:33 About 2 & a Half Gamers Podcast

Quotes:

(8:01-8:24) “Companies sometimes think they can soft launch a game in one month, and then a global launch, then scale to millions. Well, it’s not how it works. Even if you are in the development of the game for one year, the first build you get out there can have very low numbers in retention, unfortunately, but it’s part of game development.”

(8:25-8:47) “Companies try to skip the technical phase and jump right into running a UA in Tier 1 countries where it’s really expensive. You need to be sure you have your tech stack – not 100% – but 200% correct; because there’s nothing worse than making decisions based on false data.”

Mentioned in this Episode:

15 Mar 2022Experience the Uplift of Work-Life Boundaries - Liia Palipea (Bolt)00:44:52

Liia Palipea, Global Head of Food Marketing at Bolt, joins Apptivate’s Women in Mobile series to talk about working smarter, not harder. Liia brought the ride hailing app’s new food delivery feature to market in over 20 countries and 70 cities in Europe and Africa during the pandemic. This experience taught her how to evaluate what’s important and how to cope with stress when nothing can be cut from the to-do list. 

That’s not all. Liia encourages marketing managers to model work-life boundaries and to take long vacations. She also brings a refreshing perspective to women in the mobile tech industry who fear they will be penalized for what they’ve missed while on maternity leave.

Liia is based in Estonia. Prior to Bolt, she worked at an agency as a freelance strategic marketing consultant.

Questions Liia Answered in this Episode:

  • How do you deal with the stress of such a demanding role?
  • How did the pandemic transform what you do as the global lead for marketing Bolt’s food delivery services?
  • What does your day-to-day look like? And, what have you learned about prioritization?
  • How have you encouraged your employees to take care of their wellbeing?
  • As a manager, how do you balance being available but respecting your offline boundaries?
  • What’s the best advice you’ve received?
  • How can we help women leave the ever-changing mobile tech industry on maternity leave without penalizing them for what they've missed while they were out?
  • What advice would you give to women just starting out in their careers?

Timestamp:

  • 1:29 Bolt & Liia’s role
  • 3:52 When food delivery exploded
  • 8:11 A culture of supporting mental health
  • 10:19 Modeling work boundaries for employees
  • 15:45 The value of a project
  • 17:21 Fixable vs objectively tough moments
  • 21:40 Taking a proper vacation
  • 25:10 The state of maternity leave policy
  • 29:44 You will bounce back from time away
  • 32:00 Advice to women beginning their careers
  • 39:28 Resource recommendations

Quotes:

(22:22-22:39) “I took a month off and it helped a lot. It helps give the perspective you need to better understand the value you’re bringing to the table. And, it helps my team, and hopefully other teams, to resolve certain bottlenecks—things they think are on my table but actually aren’t.”

(30:40-30:53) “At a high level nothing changes with mobile marketing, so in that sense people shouldn’t be scared to take some time off—be it traveling around the world, having kids, or doing whatever else they want to do, save penguins or turtles.” 

Mentioned in this Episode:

  • Liia Palipea’s LinkedIn
  • Bolt
  • Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez
  • Never Split the Difference: Negotiating As If Your Life Depended On It by Christopher Voss and Tahl Raz_
  • Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
17 May 2022A Mobile Marketing Guide: The Growth Loop – Andre Kempe (Admiral Media)00:37:02

Andre Kempe, founder of the mobile app and performance marketing agency Admiral Media, returns to Apptivate to discuss The Growth Loop. The e-book covers the processes and details needed to grow apps through marketing campaigns, from planning and setting KPIs to mapping events and optimizing once a campaign is live. The Growth Loop is for CEOs, senior marketers, and junior marketers alike.

Since the last time Andre aired on Apptivate, the size of Admiral Media’s team has quadrupled. Prior to starting the agency, Andre has been the Chief Marketing Officer and Head of Performance Marketing at several companies, including LOVOO, Zalando, and Free2Move. Andre currently doubles as a marketing advisor and is living his best life in Marbella, Spain.

Questions Andre Answered in this Episode:

●   What has been your biggest challenge in expanding your team so dramatically?
●   What made you want to start Admiral Media?
●   Where do you find that you help your mobile app clients the most at your agency?
●   Why is NFT marketing so different?
●   What is “The Growth Loop” and why did your team go through the effort of creating this e-book?
●   What is the audience for this e-book?
●   Is there a topic that marketers tend to have the most challenges with?
●   Have you observed a lot of confusion around how to best implement conversion value mapping?
●   Are you seeing the marketers are getting smarter with effectively spending on Facebook campaigns or programmatic?

Timestamp:

●   3:30 Challenges for an agency founder
●   7:40 Andre’s background
●  10:58 Why Andre started Admiral Media
●  13:00 Admiral Media specialties
●  16:23 NFT marketing
● 18:48 The Growth Loop e-book
●  22:33 Who is The Growth Loop for?
●   24:30 What most marketers get wrong
●   29:37 Conversion value mapping

Quotes:

(20:54-21:05) “With The Growth Stack we see a lot of tooling. With The Growth Loop you get all the processes and tiny bits of information that you need to actually execute on some of the pieces seen on The Growth Stack.”

(23:05-23:11) “Maybe the CEO needs to learn how to run a Facebook campaign because later on you can challenge the agency.”

Mentioned in this Episode:

●  Andre Kempe’s LinkedIn
●  Admiral Media
●  The Growth Loop

10 Mar 2020Optimizing “Brandformance” in Mobile Marketing - Gessica Bicego (Blinkist)00:33:17

Gessica Bicego is the director of performance marketing at Blinkist. Blinkist is a mobile app that provides 15-minute summaries of bestselling nonfiction books so that people can discover the books they want to read next and fit more reading into their lives. 

Questions Gessica Answered in this Episode:

  • How has your computer science background been beneficial to your career?
  • Can you tell us how your team is structured and what you focus on in your role?
  • What is the payoff with native advertising on platforms like Outbrain and Taboola? 
  • How do you justify spending on tv advertising if it’s so difficult to track?
  • How do your brand and performance marketing teams work together?
  • Do your creatives change with the seasons? 

Timestamp:

  • 9:25 Marketing team structure at Blinkist 
  • 10:30 The perks of paid content
  • 14:55 TV advertising for mobile apps
  • 18:52 “Brandformance,” the union of branding and performance marketing
  • 26:02 Going deep with evergreen content iterations

Quotes:

(10:32-10:53) “In general the people that we acquire through big content, they have a higher LTV so they stay with us for a longer time. In general, they have a better understanding of the product, because of course, they read an entire article about -- I mean the article isn’t just about us, it’s an interesting piece of content; it’s also an explanation about Blinkist and how it works. So, it’s really, really good to pre-qualify your audience, as you say.” 

(21:55-22:04 ) “If you have a brand and a performance team, put them together in the same room. Make sure that they talk the same language. Make sure that they work on the projects together.”

Mentioned in this Episode:

27 Sep 2023Designing Your App’s Creative & Growth Strategy00:36:48

How do you make a mobile game stand out when there are half a million games in the app store today? Today’s guest is an expert in helping apps find their unique position in the market, develop their creative strategies, and grow their revenue. In this episode, he shares his approach to designing app marketing strategies for creatives and revenue growth. 

Peter Fodor is the founder and CEO of AppAgent, a mobile marketing agency that helps apps ground their user base and revenue. 

16 Jun 2021Adopting the Pareto Rule in Performance Marketing - Fiona Lauredi (Gameloft)00:26:48

Fiona Lauredi is the Lead User Acquisition Manager at Gameloft, an established and leading mobile video games developer worldwide. She is based in Paris.

Questions Fiona Answered in this Episode:

  • What’s the biggest takeaway that you’ve gained in your experience working across gaming genres?
  • What have you learned to put less emphasis on in your role as a performance marketer and what are the things you place the most emphasis on to strive towards the Pareto Rule?
  • Was it a big learning curve for your team to adopt the Pareto Rule?
  • What’s the process of how you determine a concept for a particular creative?
  • What have the results been from executing this kind of a strategy? Have you found that you drive better performance for your titles?

Timestamp:

  • 3:08 Fiona’s background
  • 8:29 Biggest learning for marketing across gaming genres
  • 10:06 Applying and adopting the Pareto Rule in performance marketing
  • 16:09 Benchmark! Benchmark! Benchmark!
  • 18:30 The results Fiona’s seen from her team

Quotes:

(8:58-9:25) “One of the big things I’ve learned and taken away with me is Pareto Rule. So for everyone that is not familiar with that rule, it’s essentially saying that 20% of your actions will make 80% of the value. It’s cutting down on a lot of things that aren’t value based, you stop doing these things. It doesn’t matter that you’re 100% perfect. It matters that you can do 5 times as many things as what you could do before.”

(10:20-10:43) “My belief is that the human race is not intelligent enough that you can make decisions on more than two metrics, three at most. If you look at more things than this, you’re probably not going to be making any decision at all. So I would say that one thing that can be used anywhere is looking at a lot less metrics but the ones that count.”

(19:03-19:27) “In my opinion, creatives are 50-60% of our performance, and I’m talking hardcore data, ROAS, scale, all that--it’s all for me on creatives. So obviously, being able to produce more, to produce better, to produce smarter, and to have more people involved in this process has definitely shown results on the bottom line.” 

Mentioned in this Episode:

26 May 2020The “Engagement Pyramid” that Keeps Customers Coming Back - Peggy Anne Salz (MobileGroove)00:30:18

Peggy Anne Salz is the lead analyst and founder of MobileGroove, a resource for mobile marketing content, analysis, and research. She is also a senior contributor to Forbes Magazine, the chief content officer for the mobile marketing association in Germany, and a co-host of the Mobile Presence Podcast.

Questions Peggy Anne Salz Answered in this Episode:

  • How does a brand show that it cares today?
  • How has retention changed over the years? 
  • Can you talk about the engagement pyramid framework and how marketers actualize it to improve retention?
  • Where can people learn more about engagement marketing and retention?

Timestamp:

  • 7:51 How brands can show that they care in these times
  • 9:53  How retention has changed in the mobile industry
  • 13:46 The “engagement pyramid” framework in mobile marketing
  • 17:34 Picking up the signals to actualize the framework
  • 21:43 Evolving with our audiences today
  • 23:54 Knowing when to let go
  • 28:20 Where to learn more about retention and engagement marketing

Quotes:

(7:27-7:43) “Now we talk about brand love. We talk openly about these concepts. You have to show you care, particularly in these times. A brand that doesn’t show it cares right now is not going to be relevant when this all passes. People will remember who cared, who showed it, and how much.”

(12:49-13:`16) “We’ve evolved in marketing. And the next step, I think, is to master the mid-funnel and the deep-funnel. We’ve nailed top-of-funnel. That’s not a problem. That’s why marketers are amazingly data-driven and accomplished. But the next step will be figuring out that journey and, above all, making it specific to individuals--or individualization, not even personalization, but really getting deep into the metrics and really getting deep into the segmentation.” 

Mentioned in this Episode:

19 Mar 2021Company Culture that Works for Women in Mobile Marketing - Fanny Jacoby (Trivago)00:37:21

Fanny Jacoby is the Head of Projects for app marketing at trivago, a leading hotel price comparison website.

Questions Fanny Answered in this Episode:

  • How did you get started with mobile marketing?
  • What is it like working at Trivago? What does Trivago do to empower and support women at the workplace?
  • Can you speak a little bit more about Trivago’s mentorship program?
  • What do you think we can be doing to improve women’s role in the workplace?
  • What do you think is the biggest challenge for women in marketing?
  • What are the ways you’ve been able to build up your confidence?
  • What advice would you give to women who are defining their career goals?

Timestamp:

  • 1:27 Fanny’s background
  • 6:47 How Trivago created an inclusive workplace environment
  • 12:02 Trivago’s mentorship program
  • 15:08 Inviting men to understand women’s perspective
  • 21:11 What’s holding women back
  • 24:45 On building confidence
  • 32:50 Surround yourself with inspiring people

Quotes:

(3:06-3:41) “The content was pretty exciting but the atmosphere at the time was really toxic. And I’m really sad to say it because I’m all for this woman empowerment, we’re great, we’re badass and everything, but I did feel a lot of competition there at the time and sometimes I feel like women can sometimes be mean to each other and tear themselves down. And a lack of diversity also led to this toxic, competitive, mean, gossipy environment I would say.”

(21:11-21:23) “I think one of the biggest problems [for women in marketing], I think I mentioned it before, is this imposter problem. To not always trust yourself and capabilities, and lacking self-confidence in general.”

Mentioned in this Episode:

17 Aug 2022Authentic Networking for Introverts - Vicki Goldman (Paramount Streaming)00:31:29

In this episode of the Women In Mobile series, host Maria Lannon speaks with Vicki Goldman, the Marketing Director at Paramount Streaming under the Media Acquisition and Services Team. Vicki says expanding your network is one of the best things you can do for your career, but admittedly, it can be draining and intimidating. She shares why it’s worth the effort, how to overcome the reasons we give ourselves not to do it, and how to show up to networking events authentically – especially if you’re shy. 

Outside of her role at Paramount, Vicki co-chairs the women’s division of the nonprofit organization, The Guardians of the Los Angeles Jewish Home. Previous to Paramount, Vicki was a Marketing Manager at Modnique.

Questions Vicki Answered in this Episode:

  • Can you tell us about your background?
  • When the company you worked at went out of business, how did you manage moving forward into your next role at CBS?
  • How do you stay competitive with streaming?
  • Tell us about your day-to-day. How do you go about prioritizing your day?
  • How do you go about creating opportunities for others on your team?
  • What does creating opportunities for networking look like?
  • How do you retain top talent?
  • What’s been some of the best leadership lessons that you’ve learned?
  • What’s the best career advice you’ve received? The worst?
  • How can we encourage more women to speak up and have a voice?

Timestamp:

  • 1:28 Vicki’s background
  • 4:51 Lessons learned from a company that crashed
  • 9:06 Keys for success as Director of Marketing
  • 11:28 Being a supportive boss
  • 12:22 Networking: Getting out of your comfort zone
  • 15:15 Being clear in the interview process
  • 18:06 Leadership lessons
  • 22:12 Best & worst career advice
  • 24:28 Encouraging women to speak up
  • 27:02 Resources

Quotes:

(9:32-9:49) “One thing I do that I feel is crucial is having one-sheeters for campaigns because we do so many different things that can get confusing. So this is helpful, not only for the onboarding but for helping to present things to vendors so you don’t have to repeat things all the time, and just to have everything laid out for you.”

(20:30-20:35) “Going back to networking: Be authentic. Build that relationship. You never know what will happen.”

Mentioned in this Episode:

22 Feb 2022Marketing Automation in the Privacy-First Era - Yury Bolotkin (StarBerry Games)00:32:50

Yury Bolotkin is the Marketing Director of StarBerry Games, a mobile games publisher and developer based in Berlin. Prior to StarBerry, Yury was a Growth Specialist at Popcore, a UA Manager at Wooga, and a Senior Account Manager at Fyber.

Questions Yury Answered in this Episode:

  • Why were you interested in making the shift from sales and account management to the media buying side of app marketing?
  • As Marketing Director, what’s the first strategy you put in place for a new mobile game?
  • How do you implement automation today versus in your past?
  • Do you make decisions based on the results of new testing platforms that enter your automation, or is that something that happens once it reaches a certain threshold?
  • Is there any kind of automation that would apply to a single network to help improve its performance?
  • Where do you spend your time with creatives?
  • Have you been able to run the campaigns you mentioned since the IDFA changes?

Timestamp:

  • 2:53 Yury’s background
  • 7:57 What inspired Yury’s marketing career
  • 9:50 The atmosphere at StarBerry Games
  • 11:53 Burning questions for a Marketing Director
  • 13:54 How Yury uses automation now
  • 20:37 When the industry influences automation
  • 27:10 Understanding why certain creatives work
  • 28:52 How IDFA impacted their automated campaigns

Quotes:

(10:05-10:28) “I really love this feeling of having a small, passionate team of people who believe and trust each other. They have this goal of delivering something beautiful to the world. And they just live for this idea, going through challenges every day to deliver this vision, this product, to bigger audiences.”

(14:58-15:02) “Reporting is actually the first block in your automation puzzle.”

Mentioned in this Episode:

02 Oct 2019Fighting Cart Abandonment - Mirela Cialai (ZINIO)00:15:57

Meet Mirela Cialai, the director of mobile marketing at ZINIO. Mirela focuses on engaging mobile magazine readers from around the world in discovering the stories that matter most to them. She has been working as a global digital marketing specialist for ZINIO for 10 years and joins us today from New York City.

 

Questions Mirela Answered In This Episode:

  • “What has kept you at Zinio for so long?”
  • “Is it hard to keep people’s attention?”
  • “Is shopping cart abandonment something you guys come across in a big way in mobile space?”
  • “Does Zinio have any strategies in place that help you fight cart abandonment?”
  • “Outside of Zinio, is there anything that made you excited for the future of mobile space?”

 

Timestamp:

  • 00:15 Mirela’s introduction
  • 00:45 Mirela Cialai’s background, where she came from, and her career at Zinio
  • 02:16 Factors that led Mirela to stay at Zinio for 10 years
  • 04:14 Audience’s attention span
  • 06:13 Zinio’s business model and cart abandonment
  • 07:34 Different strategies to fight cart abandonment
  • 10:05 Retargeting
  • 10:24 Other ways to engage consumers
  • 11:25 Technology partners that helped Zinio to execute push campaigns
  • 13:43 Growth in marketing messaging
  • 15:21 Best way to reach out to Mirela

 

“I am a marketer. I’m always excited about all the possibilities, and the creativity of the human mind is fascinating to me. ”

Mirela Cialai

“Test as many channels as possible. Test as many frequencies as possible until you find the right mix because each company has a different target audience, which might react differently to different channels.”

Mirela Cialai

 

 

 

 

 

 

 

20 Nov 2024The door to more: DoorDash’s advertising journey - Toby Espinosa (DoorDash)00:33:40

Questions Toby answered in this episode:

  • Can you tell me about a significant but small win from your early days as a launcher?
  • When did the advertising component of DoorDash’s business begin?
  • What role did you play in DoorDash’s transition to including non-restaurant categories in your platform? And how does the advertising strategy differ?
  • Can you tell us about a key challenge you faced? Or which milestones you’re most proud of?
  • Are there any trends or new initiatives that you see shaping DoorDash or the DoorDash advertising platform in the next few years?

Timestamp:

  • 0:38 Toby Espinosa’s background at DoorDash
  • 1:36 DoorDash’s founding story & Toby’s first big win
  • 9:09 Building DoorDash’s advertising CPA model
  • 18:54 Expanding into non-restaurant categories
  • 22:09 DoorDash’s newest ad solutions
  • 23:33 DoorDash’s challenge and opportunity
  • 29:28 How to invest in the future
  • 31:51 Best of San Francisco

Quotes:

(9:40-9:56) “So we started by building a discounting platform that allowed any one of our restaurant partners to discount an item and target specific outcomes, whether it’s a first-time user, a lapsed user, etc.”

(20:05 - 20:16) “We want to bring consumers a relevant piece of content, and we might also bring them a promotion or discount to help increase the conversion rate of that sale.”

 (23:31 - 23:49) “The way we look at this space is that we were founded on a very simple principle – to help local economies grow. We are probably about two or three percent into that journey.”

Mentioned in this Episode:

04 Dec 2018Incrementality with Melissa Lertsmitivanta (Realtor.com)00:13:39

Senior Mobile Marketing Manager at Realtor, Melissa Lertsmitivanta, explains how understanding user behaviour is key to achieving better user engagement. Melissa started working with Remerge when she was at EA Games and was keen to run retargeting campaigns with us again when she started in her new position at Realtor. In this podcast, she shares her experience of setting up a campaign to allow for ultimate incrementality.

17 Mar 2020Converting and Retaining App Subscribers - Haseeb Tariq (Retention App)00:25:49

Meet Haseeb Tariq, founder of Retention App, a marketing company specializing in converting and retaining app users into subscribers. Haseeb has worked in marketing automation with companies such as Disney, Fox, and Guess and is a regular contributor to Forbes.

Questions Haseeb Answered in this Episode:

  • How do you convince people to stay and stick with you for the long run during a subscription trial?
  • When you ask users questions, do you then have different automated marketing messages for every answer? 
  • Is the retargeting goal to get as close to a one-on-one conversation as possible?
  • Why did you start Retention App?

Timestamp:

  • 7:00 The Guess campaign that took 30 mins to create and generated $1.8M
  •  11:23 How Fox Nation hit an 85% trial-to-subscription conversion rate
  • 12:53 Retention: Top 3 things to pay attention to
  • 17:21 Humanistic automation
  • 20:05 Retention goes hand-in-hand with growth

Quotes:

(17:33-17:56) “The idea behind human automation is just a process that establishes a human touch by the means of automated personalized tools focused on building trust and providing value. And that means that you don’t just need to automate tools and resources but at the same time you personalize the message to a specific audience persona; and, they get excited whenever they hear from you because it’s completely optimized and focused on them only.”

(20:05-20:26) “So I’m putting it out there so that all the listeners out there if they’re planning to launch a subscription product out there, I think they should be focused on understanding their customers and focused on retention before they’re focused on growth because when they start thinking about retention it’s too late. Growth and retention should go hand-in-hand together when they’re launching their product, and if they already have a product they should start thinking about retention more.”

Mentioned in this Episode:

06 Nov 2019Tracking Incrementality in UA - Moshi Blum (Adjust)00:28:00

Meet Moshi Blum, General Manager, Adjust IL, a third-party mobile measurement and fraud prevention company. He oversees the growth of the company in Tel Aviv, Israel.

Questions Moshi Answered In This Episode:

  • “What do you attribute to Israel being such a major hub for startups and new tech?”
  • “How did you become interested in incrementality?”
  • “What was the progression of your interest in incrementality for re-engagement and user acquisition?”

Timestamp:

  • 1:43 Why Israeli character is complimentary to tech startups
  • 8:17 Moshi’s start to incrementality
  • 14:29 The challenges of incremental user acquisition
  • 17:50 Closing in on UA growth sources with incrementality
  • 22:51 On incrementality being counter-intuitive to performance
  • 24:35 Two caveats to incrementality

Quotes:

“I would say that anyone that searches for Facebook will go and then click on Facebook, right? There is no other solution if you’re searching for Facebook. So by me clicking on the paid ad for Facebook doesn’t necessarily mean that you’ve now convinced me to go and use Facebook.”

“I think agencies are the best when you want to learn fast how to progress.”

“In one point, you need to trust your instincts. So the first incrementality test will give you, let’s say, half of the reality. Right? The second will give you another 30%. But, you will never reach to 100% sure that your campaigns are incremental.”

Mentioned:

Adjust
Viber
Moburst
Remerge
eBay
Basecamp

19 May 2020Major Transportation App Applies Incrementality to UA Campaigns - Antoine Lamy (Raive)00:25:27

Antoine Lamy is the co-founder of Raive, an online donation platform working with influencers and artisans to help charities raise money. Prior to launching Raive, Antoine was a senior performance marketing manager for Uber. He’s also worked for BlaBlaCar and Addict Mobile.

Questions Antoine Answered in this Episode:

  • What is the mobile marketing community like in France?
  • How many channels were you managing in a given month at Uber?
  • How did you measure incrementality on a channel like Facebook?

Timestamp:

  • 1:40 France’s mobile marketing scene
  • 5:12 Testing 20+ channels at Uber
  • 11:11 Moving from paid ads agencies to programmatic in-house
  • 14:15 Measuring incrementality with Facebook
  • 23:00 The creation of Raive

Quotes:

(20:17-20:33) “The first thing we did at Uber, we were the first to do it, was to look at incrementality for acquisition, specifically. That’s where it’s really difficult because how can you look at a control treatment method when you don’t know the users.”

Mentioned in this Episode:

11 Oct 2023Why You Should Be A/B Testing Your App Store Pages - Jesse Lempiäinen (Geeklab)00:35:37

Jesse Lempiäinen’s agency helps apps test their marketing strategies for App Store, Google Play, and Steam pages before their product launches. In this episode, you’ll learn the advantages of a/b testing your app store pages and take away the key metrics to measure. 

Jess got his start in mobile marketing at Rovio working on Angry Bird before co-founding Geeklab where he is the CEO today. Jesse is based in Finland. 

Questions Jesse Answered in this Episode:

  • What have you developed at Geeklab
  • Do apps need to have different strategies for different app stores? 
  • What have you learned since starting the company?
  • What are app developers A/B testing in the app store with your platform?
  • Are there specific creatives that you leverage more than others? 
  • How are you leveraging AI at Geeklab?
  • What quantitative metrics are you looking at when A/B testing? 
  • Have you found that apps need to scrap their advertising strategies when they see high download volumes but Day 1 retention isn’t there? 
  • How have privacy changes affected the testing that you do?

Timestamp:

  • 1:40 How Jesse co-founded Geeklab
  • 3:52 What does Geeklab do? 
  • 6:45 App store optimization for Apple vs. Google Play
  • 7:47 Early startup learnings
  • 10:28 What A/B testing app store pages looks like
  • 14:07 Creatives: efficiency vs. performance
  • 15:32 Leveraging AI at Geeklab
  • 19:07 Key metrics to app store page testing
  • 27:27 What we learned from ATT and IDFA 
  • 30:26 Surveys vs. user behavior

Quotes:

(4:04-4:32) “The reason why we need a tool like ours is that there are certain limitations that come with the native testing opportunities that Apple or Google provides. Like I mentioned, coming up with a new game idea or new app idea, and wanting to figure out what to call the app itself would be something that you couldn’t test with the actual testing pages because they don’t support any testing unless you actually develop the app already and have it up and running.”

Mentioned in this Episode:

30 Aug 2023Mobile Games: 2023 Data & Trends - Ksenia Yurkina (Apptica)00:32:32

Can you guess which subcategory of mobile games generated the most revenue in the first half of this year? How about the top three countries for mobile game downloads? Get the scoop on the latest data and trends in the mobile industry’s largest-grossing vertical from our guest Ksenia Yurkina, the Head of Marketing at Apptica.

In this episode, Ksenia reveals the highlights from her report, “Mobile games: state of the market H1, 2023.” Apptica’s ad intelligence tool provides marketing analytics on data from over 11 million apps in Google Play and the Apple Store. 

Questions Ksenia Answered in this Episode:

  • Who is Apptica’s target audience?
  • What are some of the trends that Apptica has identified from its “Mobile Game: State of the Market Report”?
  • What is your take on what revenue trends might come from major emerging markets, like India and Brazil, that are leading in downloads?
  • Have you seen a trend in localizing creatives from app publishers?
  • What does your day-to-day look like as Head of Marketing at Apptica?
  • What’s the latest buzzword or hot topic for leaders in our industry?
  • How has TikTok changed the way app advertisers are thinking about creatives?
  • Who benefits the most from Apptica’s ad intelligence tool?

Timestamp:

  • 1:00 A little about Apptica
  • 4:38 Mobile games: Data trends in the first half of 2023
  • 10:46 Revenue potential from emerging markets
  • 14:10 Localization in creatives
  • 17:01 Ksenia’s role at Apptica
  • 19:11 Industry buzz
  • 23:18 Advertising trends for TikTok
  • 28:29 Who benefits from ad intelligence

Quotes:

(5:10-5:29) “Gaming is a major player. It’s the main vertical in the mobile industry because gaming covers 51 percent of all the revenue generated in the first half of this year [2023] and around 30 percent of all downloads.”

(6:54-7:03) “Three countries account for 60 percent of all revenue coming from the [mobile] gaming vertical: United States, Japan, and China.”

Mentioned in this Episode:

24 Jan 2024The Privacy Saga: Apple v Google - Allison Schiff (AdExchanger)00:41:14

Staying on top of Apple and Google’s ongoing policy changes to app tracking and user privacy is a business imperative for advertisers and essential for the future of the mobile marketing industry. 

It’s also been Allison Schiff’s job. As a journalist, she has covered privacy topics in the marketing technology field for over a decade. In this episode, Allison shares her views on how the mobile advertising industry received Apple’s ATT framework, what Apple is doing now, and how Google has approached the Android Privacy Sandbox rollout. Catch up on the last few years of mobile privacy, and find out how to prepare for what’s ahead.

Allison Schiff is the managing editor of AdExchanger, a leading source for news, analysis, and events dedicated to the data-driven marketing technology industry. As a journalist in the space, Allison primarily covers privacy topics, measurement, attribution, and retail media. She is also the host of the AdExchanger podcast, AdExchanger Talks.

Questions Allison Answered in this Episode:

  • How do you stay informed on policy changes with privacy? Why is this shift in privacy happening?
  • What is Apple’s App Tracking Transparency framework? And how does it work?
  • Have you heard any theories about Apple changing the way they are rolling out ATT and doing measurement?
  • How would you describe Google Privacy Sandbox? And what does it set out to achieve?
  • What are your recommendations for app marketers to stay up-to-date on all these privacy changes? What should advertisers expect and prepare for?
  • How would you explain the last ten years of privacy in adtech to a 5-year-old?
  • What do you think is going to be the buzzword or hottest topic of 2024?

Timestamp:

  • 1:28 Allison’s background
  • 7:20 Staying on top of privacy changes
  • 10:00 ATT & the industry’s adaptive response
  • 13:27 Recap: Apple’s ATT rollout
  • 19:48 Apple begins soliciting feedback from adtech
  • 26:06 Android Privacy Sandbox APIs
  • 30:12 How advertisers can prepare for privacy changes
  • 37:15 The most important buzzword for advertisers in 2024

Quotes:

(5:43-5:58) “Privacy is absolutely essential to our coverage now. It comes up daily. Even stories that I’m writing or that my colleagues are writing that aren’t ostensibly about privacy, you really have to address it anyway.”

(26:46) “The main APIs being worked on [by Android Privacy Sandbox], or maybe incubated is the right word, are topics, protected audience, which used to be Fledge, and there’s an attribution API, and those are all mobile app versions of the APIs that are also in the Chrome Privacy Sandbox. So, topics for basic targeting without cross-app identifiers, protected audience for remarketing, and the attribution APIs are obviously for attribution. And then there’s this other API that’s unique to Android, which is SDK run time.”

(32:56-33:06) “The best question that I ever ask when I’m interviewing someone is to explain whatever it is as if I’m five. Even if I think I know, I learn every time.” 

Mentioned in this episode:

23 Oct 2019Improving Your Sales Pitch - Drew Fung (Current)00:08:54

Drew Fung, the senior user acquisition manager at Current, has spent the last five years working in user acquisition, from gaming to eCommerce to finance. In this Quick Hit episode, Drew shares the best and worst examples of sales outreach and how to perfect yours.

Questions Drew Answered In This Episode:

  • “What are three things that annoy you in terms of salesperson outreach?”
  • “How many sales emails do you get in a given day or week?”
  • “What makes a salesperson’s approach worth your time?”

Timestamp:

  • 2:14 The worst way to do sales outreach
  • 3:41 Email no-nos for sales outreach
  • 5:06 The average number of sales pitch emails received in a week
  • 5:53 Sharing sensitive information about competitors when giving a sales pitch
  • 7:20 What works with sales strategy

Quotes:

“I remember this one salesperson immediately handed me her card and was literally trying to scream her pitch about her company. In the middle of the club, over the music, while we’ve already had a couple drinks. I was shocked and mind-blown that she didn’t know coming up to someone in the wrong setting would just not work.”

“If you’re using a template where you copy and pasted my name wrong and you call me something else, I’ll never answer you, forever.”

“A salesperson builds a report first to want to get to know you genuinely, about your company, and then just tell you how they can help you.”

Mentioned:

Current

20 Oct 2022Reducing Signal Loss with Well-Structured First-Party Data - Joshua Alvernia (Clue)00:29:42

With Apple’s App Tracking Transparency (ATT) opt-in rates at less than 50%, mobile marketers must think outside-of-the-box to decrease signal loss. In this episode, Josh Alvernia, the CEO and co-founder of Clue, shares a novel approach to media campaigns: Rather than launching a campaign, serving ads, measuring, and then optimizing, he suggests working from measurement backward. Josh explains that maximizing the structure of first-party data first makes cookies replaceable, meaning marketers can waste less ad spend.

Clue is a leading data analytics and media solution for insights-driven marketing across search, social, and programmatic channels.

Questions Joshua Answered in this Episode:

  • How did you get to your current position as CEO and co-founder of Clue?
  • What are companies getting with Clue that they’re not getting somewhere else?
  • What specifically are you measuring before you launch a campaign?
  • How are privacy changes impacting what you do?
  • Is one of your first steps with clients to augment their first-party data?
  • What does good first-party data structuring look like?
  • Does your approach still hold true in a mobile app environment despite more signal loss or are there other strategies that you’ve used to help app businesses?
  • Was it terrifying to become CEO?

Timestamp:

  • 5:34 Josh’s background and Clue’s journey
  • 9:43 The theory behind Clue’s approach
  • 14:17 The benefits of migrating from pixels
  • 16:26 Augmenting first-party data
  • 17:19 Good first-party data structuring
  • 20:47 Adaptations for mobile
  • 24:28 Taking the leap into CEO role

Quotes:

(8:33-8:46) “Anytime you try to enter a new echelon for your business and try to compete at a new level you have to make decisions that drive 10x value. If not, you probably won’t make it there.”

(9:51-10:03) “Most people and most media plans start first with how you’re going to buy rather than how you’re going to measure–and that’s the problem.”

(15:13-15:32) “If you can figure out a way to structure your first-part data really, really well, there are legitimate replacements right now, today, for cookies. A lot of them have to do with managing customer profiles effectively. A lot of them have to do with augmenting those customer profiles with events that are happening all over the place.” 

Mentioned in this Episode:

01 May 2024How the Subway Surfers Game Handles User Privacy - Janos Perei (SYBO Games)00:18:10

Janos Perei is the Head of Growth for SYBO Games, the mobile game developer responsible for Subway Surfers, one of the most downloaded mobile games on the planet. In this episode, you’ll learn how SYBO is navigating privacy regulations in the U.S. and Europe and the importance of working cross-functionally with your teams. Before joining SYBO, Janos worked for Voodoo and Socialpoint. 

Questions Janos Answered in this Episode:

  • How is SYBO approaching user data privacy?
  • What data points do you still rely on in performance marketing related to user privacy?
  • How do you communicate your privacy policy to your users?
  • How do you come together internally to discuss the business’s approach to privacy regulations?
  • How are you using some of that data to inform your decisions without operating in a grey area?

Timestamp:

  • 1:10 Janos Perei’s background
  • 3:28 SYBO’s approach to privacy
  • 5:24 Communicating consent with users
  • 9:22 Setting up our internal teams around privacy
  • 13:08 Short-term pains for long-term gains

Quotes:

(3:42-3:56) “As human beings, we value our privacy – so we also value the chance to safeguard and decide how our users’ data is used. Coming from this mindset has been our guiding principle from the very beginning.”

(6:08-6:25) “We try to put compliance first –  so if a user doesn’t consent, we might not even initialize certain SDK systems and certain technical tracking infrastructure, to make sure we can safeguard the privacy of the user from the get-go.”

Mentioned in this Episode:

28 Sep 2021How to Nail Humor in Your Mobile Ad Creatives - Arthur Cordier-Lassalle (Voodoo)00:22:44

Arthur Cordier-Lassalle is the Creative Lead at Voodoo, a mobile gaming studio specializing in hyper-casual games. Previous to Voodoo, Arthur was a UI/Motion designer for Emissive. He is based in Paris.

Questions Arthur Cordier-Lassalle Answered in this Episode:

  • What does your day-to-day look like creating ads for Voodoo? How big is your team?
  • What is the underlying theme that drives your creative approach?
  • What’s weird is relative. Talk to me about how you arrive at these creative concepts.
  • What was a successful ad you had achieving humor?
  • What’s the life expectancy for a successful creative ad, like the one you described?
  • When you’re iterating, how are the concepts that you’re focusing on?
  • What has you excited about the future of creatives within Voodoo?

Timestamp:

  • 1:29 A little about Voodoo
  • 3:08 Arthur’s background
  • 5:57 Creating ads for Voodoo games
  • 7:53 Balancing what works with the unusual
  • 9:33 Why “shock” isn’t a great strategy
  • 10:02 How humor can work
  • 17:25 Shelf life of creatives
  • 18:04 Identifying what to iterate on
  • 19:00 What’s to come

Quotes:

(7:53-8:15) “What we like to do is first, keeping the balance between what we know is performing well and what new stuff we can do. My shtick with this is trying to find a daring creative, something that is going to stop the user in his track and have a moment of ‘What the fuck am I looking at?’”

(15:55-16:07) “We kind of have a saying that is ‘we don’t know what works, so we just test.’ We don’t have anybody that says, ‘Okay, this is not going to work, don’t do it.’ We ultimately just rely on data.”

Mentioned in this Episode:

24 Jul 2024Driving Results: Full-Funnel Strategies for Mobile Marketing - Daniela Aschentrupp (DiDi), Diego Salazar (DiDi)00:28:01

In this episode, we speak to Diego Salazar, the Paid Media Lead, and Daniela ‘Dani’ Aschentrupp, the Ad Ops & Acquisitions Lead, at DiDi, one of the world’s biggest mobility and food delivery apps. Get a full-funnel perspective with best practices for re-engaging lapsed users and top tips for acquiring new ones. This episode also covers creative strategies and how to measure the effectiveness of your campaigns, along with a round-up of what to do in Mexico City!

Questions Diego and Dani answered in this episode:

  • Dani, what’s one story about mobile marketing you have to share with our listeners from a global giant like DiDi?
  • How do you measure brand campaigns?
  • Diego, can you give us some tips on creative strategy for re-engagement?
  • Do you have any favorite call-to-actions for re-engagement on the creative side?
  • Dani, what are your tips for UA creative strategies?
  • What best practices do you have to share about measurement for UA and retargeting?
  • How do you re-engage dormant users?
  • What are some of the biggest challenges you face when marketing to your customers?
  • What predictions do you have for the Google Privacy Sandbox?
  • What should I see in Mexico City?

Timestamp:

  • 0:53 Intro to DiDi and the guests
  • 2:12 Measuring the effectiveness of brand campaigns
  • 6:03 Creative strategy tips for re-engagement
  • 7:58 Creative strategy tips for UA
  • 9:40 Measurement best practices for retargeting
  • 13:26 Re-engaging lapsed users incrementally
  • 14:51 What problem are you solving for your user?
  • 17:25 Marketing challenges
  • 20:28 Why a full-funnel approach to attribution is better
  • 22:00 Predictions for Google’s Privacy Sandbox
  • 24:17 What is there to do in Mexico City?

Quotes:

(6:40-6:53) - “Regarding creatives, it's very important to keep an updated pipeline with different ideas that you can continuously test to identify the top-performing message.”

(8:11-8:32) “You already know what works [for your creatives]: good incentive, good value proposition, and clear messaging. I would say stick to that. Stick to what works. Once you figure out what works for you, it’s time to test more on the placement side. Compare video versus banner versus rich media, and so on.”

(14:55-15:07) “You have to clearly understand what it is that you are solving for the user. When you come from that mindset, I think everything else falls into place.”

Mentioned in this Episode:

07 Aug 2024The science behind media mix optimization - Paul Kovalski (Self Financial)00:16:00

What is media mix optimization and how do you do it well? Find out as Remerge host Patrick Eichmann chats with an expert on the subject. Paul Kovalski leads growth marketing for Self Financial, a fintech company with a mission to help people build credit. With a multi-channel media mix of TV, paid social, paid search, affiliates, and more, Paul brings useful insights to mobile marketers on maximizing their media mix. 

Questions Paul Answered in this Episode:

  • How do you approach your media mix at Self Financial?
  • How do you allocate your budget to each channel?
  • What criteria are you thinking about when considering new sources of traffic?
  • How do you approach creative optimization?
  • How do you develop different creatives for different personas and products?
  • Any other best practices you’d like to share?

Timestamp:

  • 0:46 Paul’s background
  • 1:55 What is Self Financial?
  • 2:53 Targets for optimizing your media mix
  • 4:58 Budget allocations for each channel
  • 7:00 Considerations for new sources of traffic
  • 9:00 Creative testing for optimizing your media mix
  • 13:54 Mindfulness exercise for marketers

Quotes:

(4:13-4:25) “I don’t think there’s any source of truth in data. Some media mix modeling tools would tell you otherwise, but it’s very much an art and science to determine how to spend your budget effectively.”

(8:16-8:34) “When launching a channel, I expect to see some craziness in the first couple of weeks. Once things settle, that’s what I take as the baseline for that channel.”

(9:00-9:12) “Creative production and optimization is one of the most important levers in optimizing media mix, particularly because the job of the media planner has changed so much over time.” 

Mentioned in this Episode:

12 Oct 2021How to Tell the Story of Your App’s Data - Anna Yukhtenko (Hutch)00:30:50

Anna Yukhtenko is the Senior Games Analyst at Hutch, a mobile gaming developer and publisher known for its racing games. Previous to Hutch, Anna was a marketing analyst at Next Games. She is based in London.

Questions Anna Answered in this Episode:

  • When you were in university did you have an idea of what you wanted to do?
  • Were you a gamer prior to joining Next Games?
  • Why do you find game analytics more interesting than marketing analytics?
  • Where do you find yourself spending the most time as it’s related to gameplay or game analytics?
  • Is intuition a part of your strategy or is it really all data-driven?
  • How do you make data and your explanations of data accessible to those who are not necessarily data savvy?
  • What tools do you use for data analysis most often?

Timestamp:

  • 4:03 Anna’s background
  • 7:20 The advantage of being a non-gamer
  • 8:41 Why Anna loves game analytics
  • 10:50 What to analyze
  • 14:45 Making data analysis accessible to team members
  • 16:45 How to make data easy to understand
  • 21:53 The best data presentations
  • 23:03 Memes
  • 27:26 Data analysis tools and applications

Quotes:

(15:15-15:28) “When it comes to presenting the numbers and the data to people who are not analysts or who are not working in the data, I would say that it’s part of an analyst’s job to make your analysis accessible, to make your analysis readable.”

(19:21-19:24) “The job of an analyst and the point of data is to tell a story.”

(10:52-11:03) “As a game analyst, quite frankly I feel the most efficient way is for game analysts to work in sprints with the game team. So basically, you’re there with them and you’re following the development of the game.”

Mentioned in this Episode:

22 Feb 2021A New Map for Marketers Based on the Customer Journey - Christian Eckhardt (Customlytics)00:36:22

Christian Eckhardt is the CEO and co-founder of Customlytics, a Berlin-based app marketing agency. They specialize in consulting and supporting mobile strategy, analytics, and ASO integration.

Questions Christian Answered in this Episode:

  • What was a component of the mobile marketing landscape that you had to learn the most about or that you found the most challenging when growing Customlytics?
  • What is the Marketing Master Map?
  • What are the goals of the Marketing Master Map?
  • What do you think of the customer journey? How do you break it down?
  • What surprises came up as you were creating this map?
  • What was the process of putting this together?

Timestamp:

  • 6:14 Why paid campaigns are the trickiest component of mobile marketing
  • 8:28 What is the Marketing Master Map
  • 14:32 Benefits of the new digital marketing framework
  • 17:18 Breaking down the 11 steps of the customer journey
  • 24:07 What Christian’s learn about mobile marketing in the creation of the map
  • 30:28 The making of the Marketing Master Map
  • 33:28 How to access the map, free prints of the map, and tutorial videos!

Quotes:

(15:53-16:02) “I think the second big benefit of the Marketing Master Map is to point you towards things that you might have been missing out on in terms of which channels to you, in terms of the different technologies to use.”

(28:42-29:12) “For me, this is really just the beginning. I know and I can guarantee you that, for example, the advertising strategy chapter is a very incomplete one because all of the things that are in there--there are the most important things, but a lot of them are exemplary. And there are many, many more sub-advertising strategies that you can adapt to. And this holds true for a lot of chapters in the map. The only thing is if we were to put them the whole thing would be even bigger than it is now.”

Mentioned in this Episode:

21 Aug 2024From ATT to AdAttributionKit: The latest in attribution - Roy Yanai (AppsFlyer)00:32:23

Questions Roy answered in this episode:

  • What is AppsFlyer and what do you do for them?
  • Can you define ATT for our listeners?
  • How can mobile marketers increase user opt-in rates?
  • Why do you think opt-in rates are increasing?
  • What have you seen on the ad spend side since these shifts?
  • Can you talk about Remerge and AppsFlyer’s test of the Protected Audience API (formerly known as Fledge)?
  • How do you see Apple’s new AdAttributionKit changing marketing, especially with re-engagement?
  • How do you keep up with everything?
  • What should product managers be testing?
  • Can you define media mix modeling and how you’re thinking about it at AppsFlyer?
  • How does AppsFlyer think about privacy?

Timestamp:

  • 0:38 Intro to AppsFlyer and Roy
  • 1:38 Defining App Tracking Transparency (ATT)
  • 5:20 Opt-in rates since the launch of ATT
  • 6:00 Why is opting-in catching on?
  • 7:30 Effects on ad spend
  • 8:54 Google’s solutions to its depreciation of GAIDs
  • 10:02 How does the Protected Audience API work?
  • 11:28 What does AdAttributionKit change?
  • 12:50 Roy’s secrets to staying on top of the latest changes
  • 13:55 What should you be testing?
  • 15:15 Why AppsFlyer?
  • 17:15 How to break the ceiling in your career
  • 19:49 What is Roy excited about?
  • 21:50 Media mixed modeling defined
  • 27:38 AppsFlyer’s approach to privacy
  • 29:13 How to spend a weekend in Tel Aviv

Quotes:

(5:20) “We’ve seen surprising results. Opt-in rates since ATT started around 20% but have gone up over time. I think this has gone up to around 40% consent across the app ecosystem.”

(10:15-10:46) “In the end, the idea behind the Protected Audiences API is that we can manage cohorts of users that you would want to perhaps re-engage later on the device. So every user can be registered within their own device to different cohorts, which can later be accessed by targeting ad networks on different publishers – and all of it without sharing a single identifier across the web.”

(11:46-12:18) “Apple only took care of measurement, which is SKAN 4.0. AdAttributionKit is just an advancement of the measurement use cases. There is no remarketing solution by iOS. One can only hope. And actually, they did introduce retargeting measurement with AdAttributionKit, which might give us a little bit of hope that retargeting tools are to follow.” 

Mentioned in this Episode:

14 Mar 2023Women in Mobile: Overcoming Impostor Syndrome in the Tech Industry - Saadi Muslu (Singular)00:46:56

Saadi Muslu is the Head of Content and Product Marketing at Singular. She immigrated to the U.S. when she was 6 years old from Turkey and was the first woman in her family to graduate from college. These experiences, among others,  taught her how to ask a lot of questions, be resourceful, and build relationships with the right people – ultimately fueling her success in the mobile industry. In this Women in Mobile episode, Saadi shares how to overcome impostor syndrome, what makes a good manager, how to attract and hire top talent, and all the reasons she’s excited to be working in mobile right now. 

Singular is a next-gen mobile measurement partner and thought leader in SKAdNetwork. Singular’s intelligent SaaS platform enables mobile marketers to unify, analyze and optimize all of their marketing channels through a single dashboard, without any required SDKs. Prior to her role at Singular, Saadi was the Product Marketing Manager at Kenshoo.

Questions Saadi Answered in this Episode:

  • How did you get to where you are today?
  • How did you build the confidence to start asking questions and speaking up?
  • How did you transition into a management role?
  • How did you attract top talent and scale your team?
  • What are you most excited about in our industry?
  • Any resources you recommend?

Timestamp:

  • 1:31 Saadi’s story
  • 9:00 Overcoming impostor syndrome
  • 15:40 Leaning into being new to the industry
  • 17:27 What makes a good manager?
  • 23:44 Attracting and hiring top talent
  • 34:07 Disruption, competitors, and opportunities
  • 38:46 More women in mobile marketing
  • 43:51 Resources

Quotes:

(8:59-9:17) “I think being a really young immigrant, I learned how to assimilate. The feeling of feeling unfamiliar is familiar to me. I was facing what a lot of young professionals face, which is impostor syndrome.”

(11:38-11:58) “One thing that I learned to [help me] overcome the impostor syndrome or my lack of technical background now that I worked in AdTech was letting myself be comfortable in asking questions and being vulnerable by explaining that I don’t understand this concept – can you explain it to me? That was really life-changing for me.”

(12:48-3:09) “Being comfortable asking questions and being resourceful is a part of being a successful worker and growing professionally. It’s not a sign of weakness. Overcoming that mental misunderstanding or that misperception that, ‘Oh asking a lot of questions means I don't know what I’m talking about.’ Quite the opposite. Asking a lot of questions means I’m trying to become an expert at this.”

Mentioned in this Episode:

24 Nov 2020[Rebroadcast] Using Incrementality to Drive User Growth00:30:36

Questions Vincenzo Answered In This Episode:

  • “Is there a particular area where your team has really focused or has there been any particular experiment that you think will help you guys out-market your competitors?”
  • “As far as incrementality goes within programmatic in-app advertising, are you applying incrementality measurement to both acquisition campaigns and retargeting campaigns?”
  • “Do you use a certain methodology to achieve incrementality measurement within UI or maybe using the PSA methodology? Could you shed some light on that? ”
  • “Is it your team that manages user acquisition that’s doing a lot of data analysis? How do you go about organizing and compiling such large amounts of data?”
  • “What is your relationship between your third party attribution providers and what you are doing from an incrementality perspective?''
  • “How often are you testing your creativity? Is this a big part of your business and your iterative process?”
  • “Do you think other mobile marketers are heavily relying on incrementality as a KPI? Do you see that they are using it to the same extent as your team at DeliveryHero?”

Timestamp:

01:04  Vincenzo’s background
03:11 Vincenzo’s career journey with DeliveryHero
04:01 The one topic that Vincenzo and his team really focused on 
05:06 Vincenzo on incrementality measurement and its application to both acquisition campaigns and retargeting campaigns
06:34 How to reconcile different methodologies across different vendors
08:45 What methodology to use for incrementality measurement within UI
09:00 The GeoSplit test 
10:22 Vincenzo on running GeoSplit and PSA simultaneously 
11:20 Vincenzo on working closely with the customer insight team to organize and compile the large amount of data that they use in their app
12:34 Efficiency and decision making in which boundaries to work with, and which not to work with
14:14 Determining the short-term and long-term effects of campaigns
15:14 Conceptualizing incrementality
17:01 To effectively measure incrementality, you cannot rely on the third party attributors
19:43 Using incrementality test as a first step in identifying whether or not to pursue with a particular vendor
20:04 Testing creative
25:38 Vincenzo’s perspective on incrementality as a metric or a measurement that most mobile marketers are relying on
27:01 Future of Mobile Marketing and incrementality

-----------------------------------------

“Coordination is essential. If you start to do something without this being in place you can’t really action data in the end. You may have some findings, but those are not really actionable in the end. ”

  • Vincenzo Serricchio

Mentioned:

26 Oct 2021How to Lead with Confidence and Vulnerability - Erin Webster-Shaller (Lose It!)00:37:29

Questions Erin Answered in this Episode:

  • What was the transition like from director to VP?
  • How did you become comfortable with not having all the answers and being a little vulnerable?
  • What is it that you’re doing every day for yourself so you can be the person and leader you need to be? What are some of those non-negotiables for you?
  • Tell us about your career journey.
  • What’s the worst advice you’ve received in your career?
  • How do we encourage women to feel more confident in speaking up?
  • What do you go to for inspiration?

Timestamp:

  • 1:14 About Lose It! and Erin
  • 4:25 Stepping into the VP role during Covid
  • 7:38 Not having the answers
  • 9:15 Perspective from peers
  • 12:00 Working with an executive coach
  • 14:00 Non-negotiable self-care habits
  • 18:11 Erin’s career journey
  • 26:45 The worst advice Erin’s gotten
  • 29:02 Hacks for speaking up
  • 32:30 Sources of inspiration

Quotes:

(8:27-8:45) “Getting really inquisitive. Trying to be more of a coach and not a manager, and create space for the team to do their job. I realized over the last year, that’s what I should have been focused on instead of trying to understand everything that I needed to know as part of this job.”

(11:03-11:20) “That notion of confidence and uncertainty, I think of it as, ‘I’m confident that we’ll find the answers. I’m confident that we’ll be able to solve this problem. I don’t know how we’re going to get there, but I believe in the team or I believe in my ability or whoever to get us to the place that we need to go.’”

(13:02-13:25) “The whole mindset of this coaching program is that people will become better leaders when they’re more in tune with themselves, essentially. When you know who you are as your person, your authentic self with a capital ‘S,’ you’re more likely to show up in a way that’s authentic to you and to be a leader that people can believe in and follow and they want to work for.”

Mentioned in this Episode:

25 Oct 2023Tips on Influencer Marketing for Mobile Apps - Nadia Bubennikova (Famesters)00:39:39

Are you considering whether to use influencer marketing for your mobile app’s brand or performance strategy? Today’s guest is an expert in influencer marketing for app businesses and shares important considerations for running such campaigns.

Nadia Bubennikova is based in Poland and is the Head of Agency at Famesters, an influencer marketing agency.

Questions Nadia Answered in this Episode:

How did you jump into influencer marketing?
What does a day working in influencer marketing look like?
What types of apps work well for influencer marketing?
What KPIs do you use to measure a campaign’s efficacy?
Do you conduct lift studies before and after the campaign to evaluate how the influencer marketing campaign performed?
How long does a typical campaign run for?
What’s changed the most in the field of influencer marketing in the last 4 years?

Timestamp:

2:16 Nadia’s background
3:50 Jumping into influencer marketing
6:27 A typical work day as an influencer marketer
12:20 Influencers marketing for mobile apps
14:28 Metrics for influencer marketing campaigns
19:13 How to measure an influencer marketing campaign
25:36 Run-time of influencer campaigns
29:42 “Use Guarantee” with TikTok influencers
32:54 How influencer marketing has evolved

Quotes:

(6:58-7:15) “Influencer marketing is like an iceberg because everything that you can imagine as the typical day-to-day work is just the tip of the iceberg. And then there are huge volumes of analytical work and field marketing work that many people don’t give credit to influencer marketers.”

(17:32-17:58) “In influencer marketing, around 50-70 percent of traffic, (depending on the app and the vertical), is generated by organic traffic; and only 30-50 percent of the users will follow the direct link. So it is virtually impossible to accurately track the incoming traffic and to accurately attribute it to the influencer marketing channel if you’re only looking at the direct link results.”

Mentioned in this Episode:

27 Jul 2021Data Science: Measuring No-ID Campaigns with Causal Impact (Social Point)00:24:59

Alicia Horsch is a Data Scientist in the Marketing and Analytics teams at Social Point, a mobile game developer based in Barcelona. She is also an ambassador for Women in Data, a nonprofit organization that focuses on increasing diversity in data careers. 

Questions Alicia Answered in this Episode:

  • What is Causal Impact and why do you want to use it?
  • What’s so special about using offline campaigns as far as Causal Impact?
  • How does Causal Impact work?
  • How do you split traffic into the treatment group and the control group?
  • Would you like to elaborate on the math behind it and how the model is built?
  • How do you know if the predictions are good?
  • What are the shortcomings of the Causal Impact package?
  • What are the most important things that you look for in a dimension to split the events on?
  • What resources can you recommend to our listeners who want to learn more about Causal Impact?

Timestamp:

  • 1:25 What is Causal Impact?
  • 2:22 Causal Impact for when you can’t track the user
  • 3:47 How does Causal Impact work?
  • 5:45 Control group and uplift
  • 7:05 How does the BSTS model work?
  • 10:24 What is a prior in bayesian statistics?
  • 11:25 Evaluating prediction accuracy
  • 14:28 Shortcomings of Causal Impact
  • 21:18 Causal Impact resources and background

Quotes:

(3:49 - 4:04) "Causal impact works by using some information to make a prediction on what would've happened if there wouldn't have been a marketing campaign, which is also often called the counterfactual."

Mentioned in this Episode:

05 Jan 2021Achieving Rapid Growth in Fintech By Building Trust (Valiu)00:35:24

Christian Knudsen is the CMO at Valiu, the safest way to send money electronically from Colombia to Venezuela, and soon expanding to other countries in Latin America. 

Questions Christian Answered in this Episode:

  • Is it challenging to educate your users on the cryptocurrency technology that you use? 
  • Are you seeing a growth in fintech startups in Latin America or, more specifically, in Colombia?
  • How did Valiu get started? 
  • What’re some lessons you’ve learned from your experience driving acquisition in Colombia that would apply to driving acquisition next in Venezuela?
  • Was Facebook an adequate platform for you to articulate that message of trust in your product? Did you find that their display ads did a good job depicting your value proposition? 
  • Did you make any mistakes that will serve you as you move into Venezuela?
  • Looking forward to 2021, is there anything that you’re really excited about in terms of expansion or marketing channels?

Timestamp:

  • 4:16 Christian’s background
  • 8:20 About Valiu 
  • 10:13 Using cryptocurrency
  • 11:43 Why fintech is exploding in Colombia
  • 15:50 Driving acquisition in a culture new to Christian
  • 23:13 A/B testing value propositions on Facebook
  • 25:42 Learning lessons for 2021

Quotes:

(12:15-12:20) “A great percentage [of Colombians] don’t have accounts because the bank doesn’t let them or doesn’t offer that service.”

(20:02-20:22) “There comes the first barrier to getting into a market, and it’s trust. That was the main issue that I had as I was generating traction. Why would our users trust an app when they’ve been robbed before? Why would they stop using their confidant black market seller and change it for Valiu?”

Mentioned in this Episode:

18 Dec 2019Setting Up Your Marketing Tech - Christian Eckhardt (Customlytics)00:29:48

Berlin-based marketing tech expert, Christian Eckhardt, is the co-founder and CEO of Customlytics. Customlytics provides app marketing, analytics, and technology infrastructure consulting and hands-on help. 

Questions Christian Answered in this Episode:

  • Why do you think Berlin has seen the growth it has in the tech ecosystem compared to other European cities?
  • What are some lessons you’ve learned about tech infrastructure?
  • What’s the first piece of technology marketers should plan for?
  • How do you go about vetting tech decks? 
  • Do you have to educate your customers? 
  • What changes are you excited about or expecting to come to mobile marketing?

Timestamp:

  • 2:53 Berlin’s exceptional tech growth
  • 10:29 Start thinking about it - marketing infrastructure is a must
  • 12:25 Marketing tech recommendations
  • 12:53 Tech deck: start thinking about it early
  • 15:04 Methodology for matching tech with client needs
  • 18:30 Education and centralized documentation for knowledge transfer
  • 24:08 How campaign bid automation will change the job of the marketer

Quotes:

“The entire topic of marketing technology or even the realization of, ‘I need something in place to enable proper marketing,’ is something that is not a nice-to-have feature or a nice-to-have situation. It’s rather that if you don’t have it then you’re basically completely lost for all things marketing.”

“The earlier you start thinking about your marketing tech deck the better. So ideally, as I said before, definitely before you start any paid advertising, but ideally even before the ad launches.”

“As it stands right now, with the kind of huge standing in the market with that those bigger advertising platforms have, it feels a bit like they can pretty much do whatever they want. And it’s hard to kind of get away from it if you don’t want to lose their inventory.”

Mentioned In This Episode:

Customlytics
Mobile Developer Guide to the Galaxy (Free copy)

28 Jul 2020Why Transparency Matters on an Impression Level - Daniel Lopez (Electronic Arts)00:28:01

Meet Daniel Lopez, Director of Mobile Growth at Electronic Arts (EA), the second-largest gaming company in the Americas and Europe by revenue. Daniel got his start in mobile marketing at Machine Zone and has since worked at DraftKings and GSN Games. 

Questions Daniel Answered in this Episode:

  • During your time at Machine Zone, what do you think made you effective?
  • What are mobile marketers overlooking? 
  • Oversaturation of consumers: Are you more concerned about it from a cost perspective or user experience? 
  • Is there value in saturating a market to develop the brand and be top-of-mind to consumers? 
  • Have we overvalued Facebook and Google as sources to drive growth? 
  • Why do you think MMPs haven’t built a way for marketers to track impressions and clicks across multiple vendors? 
  • What are you looking forward to or unsure of in regards to the future of mobile marketing?

Timestamp:

  • 3:10 What made Machine Zone team very effective.
  • 4:15 From customer support role to marketing.
  • 10:18 What mobile marketers are overlooking.
  • 12:09 Why managing towards a unique, incremental device universe matters.
  • 16:02 When mass marketing and saturating the market is useful.
  • 19:11 Open exchanges.
  • 20:00 What is Facebook good for? 
  • 21:35 Incrementality measurement.
  • 24:30 IDFA as an opportunity to develop more robust measurements.
  • 27:05 EA Future and open Positions.

Quotes:

(10:18-11:07) “I honestly think there’s not enough attention being paid to drivers of unique traffic and managing towards a unique, incremental device universe as opposed to just managing sources, channels, AT apps, and things of that nature. Because the nature of our business is that we need to identify an audience and then we need to figure out how to get to that audience. And then once we actually figure that out, then we try to scale. And then once we start scaling, we start dealing with this thing called saturation. And we start dealing with losses of incrementality, losses of effectiveness, and whatnot. And I think there’s not enough being done within the industry to challenge the lack of transparency on, let’s just single out, impressions counts.”

(25:32-15:58) “The thing that I am most concerned about is--it also goes back to the death of the idea phase--is that that just pushes power more and more into the hands of the big companies, to where it’s going to be like, “Hey, they have all the data. Let’s allow them to do everything.” And then that just kills the spirit of the problem-solving attitude because then everyone can just blame the algo[rithm]. And that’s something that maddens me to no end.”

Mentioned in this Episode:

15 Jan 2020Getting Innovative in Mobile Games Marketing - Farhan Haq (SYBO Games)00:31:09

Farhan Haq is the head of performance marketing and mobile growth for SYBO Games where he works on the fully organic, most downloaded title on Android of all time, Subway Surfers. 

Questions Farhan Answered in this Episode:

  • How challenging was it for you to work during the era of Candy Crush, Clash of Clans, and Game of War but not working at one those gaming studios?
  • How did you stay creative in order to drive downloads in a saturated and competitive market? 
  • Have you had success using Snapchat or Tik Tok for acquisition? What was your strategy?
  • At Subway Surfers, do you focus on getting more users or engaging current users to drive monetization? 
  • Is Subway Surfers a casual or hyper-casual game? 
  • Where do you see the future of the gaming industry going? 

Timestamp:

  • 8:50 Growing game titles in competition with big players
  • 12:47 Creativity in targeting
  • 14:04 Fake ads -- it’s about the feeling
  • 16:17 Testing Snapchat
  • 20:40 Monetizing the user base
  • 22:15 Casual, hyper-casual games, and the future

Quotes:

“The cloning model and doing something a little different from a clone still hugely impactful then; actually can still be now but I guess you have to get a bit more lucky, you’ve got to get something right now because people have cloned things a million times over now.”

“So, a lot of the older developers kind of struggle to be creative enough and adapt, and they just kept thinking, well look, we’re going to do things the old way. And then that’s why all these new players just keep coming out of nowhere because I guess they’re more hungry and more agile. And then that’s why there’s always been this opportunity to, across the last 5 years, to be like, hang on, we can make an impact in this space as long as we try something a bit newer and back ourselves on it.”

“What worked for these narrative games was a combination of three elements that I found, particularly for these story-based games. My trifecta was: 1) pregnancy, 2) cheating, and 3) timelapse.” 

Mentioned In This Episode:

Social Point, acquired by Take-Two Interactive
Nanobit
SYBO Games

07 Feb 2024Mobile Marketing’s Humble Beginnings and What You Can Learn from Them - David Murphy (Mobile Marketing Magazine)00:38:43

Do you remember the original “opt-in” for ads on cell phones? It began over 20 years ago. The mobile marketing industry has been on quite the ride over the past two decades, and covering its twists and turns along the way was David Murphy, the editorial director and co-founder of Mobile Marketing Magazine. Join David alongside Maria Lannon from Remerge for some perspective on mobile marketing’s biggest moments. 

David Murphy co-founded Mobile Marketing Magazine in 2005 and has been its editorial director for 18 years until recently. David is also the co-founder of Masterclassing. David now enjoys freelance writing from his home just outside of London. 

Questions David Answered in this Episode:

  • How were you able to stay on top of trends in mobile marketing when you began your career?
  • What were the big changes you saw in the mobile marketing industry since its beginning?
  • Do you think we’ll see a change in the willingness of users to opt-in?
  • When you look back at the last 18 years, what stands out to you?
  • Where do you see the industry going?

Timestamp:

  • 1:07 David’s background
  • 3:30 Taking the pulse of a new tech
  • 5:03 The early days of mobile marketing
  • 15:32 Mobile’s location-based advertising evolution
  • 17:57 Will app owners value being tracked and opt-in?
  • 22:55 What’s stood out in the last two decades
  • 31:13 Where the industry is going

Quotes:

(31:13-31:14) “I think the privacy juggernaut is unstoppable.” 

(34:21-34:45) “As a general commentary on this space, you just don’t know what you don’t know–you never know what’s around the corner. There’s always somebody trying to come up with a new way of leveraging this very personal relationship people have with their phones to a) provide some utility to the owner of that phone, and b) make some money out of it themselves.”

Mentioned in this Episode:

21 Aug 2019Thinking Beyond Revenue - Dora Trostanetsky (SoundCloud)00:33:08

Today’s guest is Dora Trostanetsky. Dora is a holistic marketing strategist with 8+ years of experience in performance marketing, ranging from mobile growth (B2C) to digital acquisition (B2B).

Her background includes a variety of industries, such as gaming, tech start-ups and urban mobility as part of the smart city vision. Connecting the dots between the creative and empirical part of marketing is her daily life. Dora is constantly exploring new challenges that can bring the business forward.

Questions Dora Answered In This Episode:

  • “In changing roles, how do you go about learning about the consumer journey and how might that impact your marketing?”
  • “Because B2B marketing takes long to get someone to make a decision based on your marketing and advertising, do you think that change the way you looked at B2C marketing?”
  • “Is it required that you take a broader approach in the sense that you enlist the efforts of multiple teams in order to align the strategy to drive users down the funnel?”
  • “Do you find that each team has their own agenda that arrives them directly at the idea of making more money for the company, thoes agendas are really challenging to get in the same place, is that one of the challenges you might face?”
  • “Does consumer feedback play into your strategy as a mobile marketer?”
  • “Is it important that in your retention that you have a unified yet personalized message across different platforms or do you speak to your consumers differently on email?”
  • “How challenging it is to get someone rate your app? ”

Timestamp

  • 01:04 Dora’s mobile marketing journey
  • 02:29 Introduction to Dora’s current career
  • 04:01 Dora shares her experiences in dealing with three different vertical throughout her career
  • 05:14 Dora’s perspective on B2B and B2C marketing
  • 06:43 Difference of B2B and B2C when it comes to educating its consumers
  • 08:20 Necessary steps after a consumer downloaded the app
  • 08:58 Challenges as a Growth Marketer
  • 10:49 Revenue should not be the only goal
  • 12:34 How customer feedback can be used as a strategy for mobile marketers
  • 13:55 Challenges of anecdotal experiences vs data
  • 14:30 What is a cluster user
  • 15:40 Personalize content for user retention
  • 16:51 Why Dora is more interested in long term strategy when it comes to growth
  • 17:51 Performance based advertising
  • 19:58 How to protect your product against consumers going to different platforms
  • 24:02 App optimization
  • 28:36 Ways on how you can get people to rate your app

“What I noticed is that users are like products that are very easy to use because they have such fast paced life and so everything should be very well thought. So I think that the UI/UX experience is very important. Keeping users I think is the hardest part.”
Dora Trotsanetsky

Mentioned:
Soundcloud
HERE Technologies

27 Nov 2019Working with Influencers - Kevan O’Brien (LBC Studios)00:21:32

Meet Kevan O’Brien, the Marketing Director at LBC Studios. This Canadian mobile gaming developer is responsible for “Hempire,” the world’s largest mobile cannabis game.

Questions Kevan Answered In This Episode:

  • How has the legalization of marijuana affected your business?
  • What are 3 lessons you’ve learned from making mistakes?
  • What are some dos and don’ts of influencer marketing?

Timestamp:

  • 2:37 How marijuana legalization is affecting LBS Studios
  • 5:48 Kevan’s $17,000 overnight mistake and what he learned
  • 11:02 “20% for Testing” rule
  • 12:18 Google Drive hack for looking smart at events
  • 15:05 The real value of working with influencers

Quotes:

“What we’re really looking for now as we work with influencers is the content that they create for us.”

“If they leave us a review, we want it to be honest and we want it to come from their mouth. And also, we want to be able to use that asset in our own marketing.”

“When you work with an influencer and you’re looking at reaching their network and providing them with some money to plug a product, the cost actually becomes really, really viable because you can use both the distribution as a KPI but also the asset itself as something that adds value.”

Mentioned In This Episode:

LBC Studios
Hempire
Tommy Chong Plays Hempire YouTube video

20 Jul 2021What Managers Want from User Acquisition Marketers - Janos Perei (Voodoo)00:32:42

Janos Perei is the User Acquisition Lead for Casual Gaming at Voodoo, a hyper-casual gaming developer and publisher based in Paris, France. Previous to Voodoo, Janos worked as a mobile marketer at Mercury Black. (P.S. Voodoo is hiring!)

Questions Janos Answered in this Episode:

  • What is the general sentiment at Voodoo about Apple’s privacy changes?
  • Tell us about what Voodoo does and its newer casual gaming division.
  • How do you envision Voodoo evolving the types of games it develops and publishes?
  • Why is Voodoo the largest hyper-casual games developer in the world?
  • Talk to me about the role of UA manager within a hyper-casual game studio. What are some of the challenges here that you might not see in other studios?
  • What do you look for when hiring a UA manager or marketer?
  • How have you seen the role of a UA manager change in the time you’ve been in mobile marketing?

Timestamp:

  • 1:48 Janos’s background
  • 5:38 Adapting to Apple’s privacy changes
  • 7:42 Voodoo and casual games
  • 9:46 Voodoo’s vision for entertaining the world
  • 13:25 Managing UA for hyper-casual games
  • 15:34 What Voodoo looks for when hiring UA managers and marketers
  • 24:45 How the role of UA managers has changed over the years

Quotes:

(6:15-6:31) “Every single big change that destroys the equilibrium only inspires innovation. I think this is something that we’re really interested in seeing, how the industry will evolve [to Apple’s privacy changes] in the next six to 12 months and what will be essential--the new technologies, the new systems that will be able to go forward.”

(27:35-27:48) “I think user acquisition five years ago and ten years from now will massively be about experimental testing because this is the one and only way; since the market evolves so fast--you wouldn’t be able to make it otherwise.”

Mentioned in this Episode:

13 Oct 2020APAC’s Mobile Marketing Melting Pot - Kabeer Chaudhary (M&C Saatchi Performance)00:23:16

Kabeer Chaudhary is the APAC managing partner at M&C Saatchi Performance. M&C Saatchi Performance is a global digital media agency that connects brands to people, across all channels. He is based in Singapore.

Questions Kabeer Answered in this Episode:

  • How valuable was getting an MBA in pursuing your career?
  • Why has M&C Saatchi Performance set up its headquarters in Singapore?
  • What other countries do you work in?
  • What are some of the biggest differences in how you do business, marketing, etc., between these countries, say India and Singapore?
  • How has mobile been developing from country to country in APAC?
  • If you had to choose one thing that the performance marketing industry in your region could do better, quickly, what would it be?

Timestamp:

  • 6:00 M&C Saatchi Performance’s strategic expansion in SE Asia
  • 11:23 Cultural differences in doing business: India vs Singapore
  • 13:28 Overview of app development and mobile trends across APAC
  • 16:50 One thing the performance marketing industry should improve

Quotes:

(11:45-12:10) “That’s the great thing about APAC — because if you work in APAC, you can work across India, you work across Southeast Asia where there are more countries like Vietnam, Thailand, Indonesia, and Philippines, where people speak indigenous languages and have indigenous cultures; and you’ll be working with people from those markets and collaborating with them. So, it’s quite a melting pot. ”

(14:00-14:20) “Most people [in APAC] who have actually had access to the internet had access to the internet through their phones. They’ve never actually had a desktop or a laptop. So, they have completely skipped the online revolution when the desktops came in or the laptops came in.”

Mentioned in this Episode:

31 Aug 2020Understanding African Markets for Mobile Games - Cordel Robbin-Coker (Carry1st)00:33:22

Cordel Robbin-Coker is the Co-Founder and CEO of Carry1st, the leading mobile games and content apps publisher and developer for African consumers. Cordel is based in Capetown, South Africa. 

Questions Cordel Answered in this Episode: 

  • What are some of the differences between investing in businesses in the U.S. and investing in businesses in Africa or is it the same process across continents?
  • What early-stage tech business investments in Africa stick out to you as successes or failures?
  • How difficult is it for you to localize your products across different African countries? And what is your approach?
  • What is it like for consumers to download apps in any of the key African countries you’re focused on?
  • What does your ideal app partner look like?

Timestamp:

  • 1:43 Cordel’s story from Sierra Leone to investment banking to Carry1st
  • 5:27 Accelerating secular growth across Africa
  • 6:46 How investment opportunities compare between the U.S. and Africa
  • 10:57 What is Carry1st?
  • 14:36 The strategy behind Carry1st Trivia
  • 18:06 Tackling the diversity of African countries
  • 22:48 User experience for African consumers when downloading apps
  • 27:50 Two categories of partners that would be a good fit for us

Quotes:

(5:40-6:07) “[Africa] is the fastest-growing continent in almost any way you can imagine. People are starting to move into the middle class in a way you saw in Asia probably 20-30 years ago. And as that happens, there is an appetite for a really wide range of goods and services. Everything that you have and use day-to-day, people on the continent aspire to or/and are beginning to have. So, it creates a cool opportunity to build businesses and serve people.”

(20:27-20:38) “Kenya has the most advanced mobile money system in the world, called M-Pesa. And, there are statistics that say something like 50% of the GDP of the country flows through M-Pesa on an annual basis.”

Mentioned in this Episode:

13 Apr 2021Proactive Mobile Marketing Strategies for Apple’s Data Privacy Changes – Liz Emery (Tinuiti)00:34:23

Liz Emery is the Senior Director of Mobile and Ad Tech Solutions at Tinuiti, the largest independent performance marketing agency across Google, Amazon, Facebook, and beyond. She oversees their mobile executions on strategy, ASO, including A/B testing through all of their user acquisition channels as well as lifecycle email marketing.

Questions Liz Answered in this Episode:

  • When Apple announced the data privacy changes that were coming with iOS14, what was your reaction to that?
  • In your opinion, what are the forces driving these changes?
  • How are your clients feeling about this, and are you see a large disparity in how clients are dealing with these changes?
  • Is there any advantage to the “waiting and seeing” approach?
  • What are the proactive marketers doing to set themselves up for success in this new paradigm?
  • Why do you feel that SkAdNetwork won’t be enough to give you the attribution that you’re looking for?
  • What is a conversion value schema? How are smart marketers putting up their conversion value schema?

Timestamp:

2:35 Liz’s background
5:18 What is Tinuiti?
7:29 Why Liz enjoys the agency life
10:07 The reaction to Apple’s announcement
12:45 The fear is real
14:50 Proactive strategies to be prepared
20:23 SkAdNetwork & data privacy changes
22:09 Conversion value schema
28:00 Our role as marketers with the new normal

Quotes:

(12:07-12:15) “I think the four forces at work are people, regulations, and browser and device-level changes, all driven by government and big tech.”

(16:58-17:15) “I don’t think you have to be like, ‘Oh, my core media strategy is wrong. Everything I’ve been doing for the last couple of years is wrong. I need to stop spending x, y, z.’ That’s not what I’m saying. You do need to keep spending with those consistent channels, but just be cognizant that the kind of targeting and the results you’re going to get are going to shift.”

Mentioned in this Episode:

07 Dec 2021Monetizing Mobile App Games with NFTs - Eva Juretić (Pocket Worlds)00:30:55

Eva Juretić is the Growth Marketing Manager for Pocket Worlds, a metaverse mobile game developer company pioneering social-first gaming. Eva is also the Senior UA and Growth Manager of her consulting company, ClickBite Consulting. Previously, she was the lead of the Growth Team at Misplay and a user acquisition specialist at Social Point. 

Questions Eva Juretić Answered in this Episode:

  • Have you always identified this game as a metaverse platform? Have you seen a rise in user growth that you can correlate to the explosion of “meta” and “metaverse” as a concept?
  • What does it mean to integrate blockchain into High Rise? What’s changing from a consumer perspective?
  • How do you educate your users on NFT, if at all?
  • Will it cost cryptocurrency to acquire an NFT?
  • How do these advancements and changes related to blockchain technologies affect your role and how do you think about driving growth?

Timestamp:

  • 4:30 Eva’s professional background
  • 14:04 About Pocketworlds and social-first gaming
  • 16:10 The explosion of “metaverse” in branding
  • 17:22 Play and earn: Introducing blockchain technology
  • 18:48 Cashing game currency - the first NFT drop
  • 21:33 Educating users on NFTs
  • 23:00 Buying NFTs with cryptocurrencies
  • 24:15 Giving users ownership with blockchain
  • 25:22 How will blockchain tech affect how marketers drive growth

Quotes:

(14:15-14:49) “Pocket Worlds is pioneering in social-first gaming, which means the social part of the game is the core part and the game is built around it. Unlike, for example, if you have an RPG game, they test the idea, the concept, the product; they see it’s working, and then eventually they add some social components like chat or whatever it is. In Pocket Worlds, in High Rise, the main app we’re talking about, this is the core of the game. The game wouldn’t exist without that social component.”

(17:59-18:15) “Us entering that space and introducing blockchain technology into everything, it’s not only making the now popular ‘play to earn’ but a ‘play and earn’ concept, and this is what we’re most excited about.”

(24:16-24:40) “So we have the economy, but we don’t want to be the owner of that. We want our users to have ownership of whatever property they have. So if you have any items, outfits, rooms, whatever you have in High Rise, like we know that because we have it written in our database. But we really want our users to own it, and a way to do it is translating that on blockchain.”

Mentioned in this Episode:

11 Mar 2021The Fight for Women’s Voice in the Gaming Industry – Jen Donahoe (Riot Games)00:53:59

Our first guest is Jen Donahoe, the Marketing and Growth Lead for Teamfight Tactics at Riot Games. Jen has also held marketing roles at Disney, Hasbro, EA Sports, and Mattel. She shares her thoughts on connecting with male peers, the need for women to support other women, calling out unconscious bias, work-life balance, and more.

Questions Jen Answered in this Episode:

  • How did you get started in marketing, specifically in gaming? And how have you been able to grow at some of the most influential companies in our industry?
  • How have you seen the role of women changing in the gaming industry? 
  • What could we be doing more of to allow more opportunities for women in the workplace?
  • What’s your perspective on the diversity and inclusion issues that were brought to light at Riot Games?
  • How do you navigate your work-life balance?

Timestamp:

  • 1:50 How Jen got into a marketing career in gaming
  • 8:30 Authentic connection in a male-dominated industry
  • 12:35 Women supporters, not saboteurs
  • 15:40 Calling out unconscious bias in work meetings
  • 18:24 Getting peer feedback on your approach
  • 20:55 Paying it forward and asking for help
  • 26:34 How Riot Games has taken accountability for sexism criticism 
  • 35:40 Going beyond the superficial in coworker relationships
  • 40:35 Managing work-life balance and your career
  • 44:36 Jen’s 4 “Ps” 

Quotes:

(8:59-9:28) “I think because I had such a connection to sports and to these hobbies that many men actually enjoyed, I was really able to connect with them. And so, I call it ‘authentic connections.’ You have to realize that whether we’re women, we’re human beings and we have to find ways of connecting with other human beings, and I was just really good at figuring out that hey, the authentic way I can connect with these mentors or these people that I need to know was to find a thing that connected us.”

(15:53-16:18) “For us, in today’s day and age, nothing is really that overt anymore. I think that it’s more of the unconscious bias that sometimes happens from our male peers. And one of the things is when you have an idea and you say something in the meeting, it gets glossed over and then a few minutes later a man will repeat the same question and everyone’s like ‘Oh my god, it’s an amazing idea.’”

(29:05-29:12) “Without a diverse workforce, without different perspectives, you’re not going to succeed in today’s innovative and changing environment.”

Mentioned in this Episode:

02 Aug 2023A Product Manager’s POV on Building an App - Reut Lazo (Akili)00:32:20

In this episode, app marketers will learn about a product manager’s perspective on the process of building an app product: how to prioritize various requests for product features, and the keys to fostering excellent collaboration and communication among all stakeholders throughout the journey. 

Reut Lazo is the Senior Product Manager at Akili, an app to help kids with ADHD. Akili is the first FDA-authorized prescription video game treatment for ADHD. Reut began her career as a product manager at Meta Co., an augmented reality headset company, before moving on to become a product manager at IMVU. 

19 Oct 2021Why Performance Marketers Need to Revisit the Olden Days - Diane Le (Curtsy)00:29:14

Diane Le is the Senior Growth Marketer at Curtsy, a thrifting app for buying and selling women’s clothing. Diane’s specialty is scaling emerging channels like TikTok and Snapchat. Previous to Curtsy, Diane was a growth marketing consultant at Right Side Up. 

Questions Diane Answered in this Episode:

  • What job experience do you think was most influential to your career? 
  • Are you still in performance marketing today? How have you felt during this period of privacy changes? 
  • You mentioned reverting back to old strategies. What does that look like for your team at Curtsy?
  • Do you still buy media on a platform like Facebook and Instagram? Have you seen your media mix within these social channels change dramatically as a result of the privacy changes? 
  • Has it been challenging for you as a performance marketer to shift to this new mentality of mobile marketing, or has it been eye-opening or refreshing to you? 
  • Does this make you more meticulous in where you decide to spend your ad dollars? 
  • What do you spend your day focusing on?

Timestamp:

  • 4:34 Diane’s background
  • 10:07 What is performance marketing today?
  • 12:06 Diane’s revamped strategy for app marketing
  • 15:42 Measuring aggregate performance over time
  • 19:22 Investing ad dollars in the right channels
  • 23:28 Tapping into existing, loyal users for content
  • 25:56 Cracking emerging social channels

Quotes:

(11:20-11:42) “I think at this stage we’re kind of in the Wild Wild West of growth marketing. We’ve kind of reverted back to the olden days where we really just need to take a step back and get all of the learnings just because the historical data doesn’t count anymore. You can look back at your yearly metrics, but what are we going to learn from that at this point? So this is like year-one and then we’ve got to continue learning and move on from that.”

(17:12-17:33) “Look at the holistic growth numbers, like where are we trending? Because we don’t have granular data anymore, we can’t afford to just get in the weeds like that and optimize based on A, B, CTA, things like that. We really have to take a step back. But I think integrating brand campaigns with performance, you should effectively see that growth.”

(22:20-22:32) “Now advertisers need to really get creative. Can you incorporate your brand message in a TikTok dance? Can you leverage a trending song? Are you picking the right influencers?”

Mentioned in this Episode:

19 May 2021How Wellness Apps Are Changing Healthcare - Taylor Gobar (Bloom)00:39:37

Taylor Gobar is the Head of Growth at Bloom. Bloom is an app that provides you with tools to help you experience better sleep, reduced stress levels and a more relaxed lifestyle with our guided meditations, relaxing music, activities and mindful experiences.

Questions Taylor Answered in this Episode:

  • Was there something inside of you that made you want to move more in the direction of healthcare and wellness?
  • Do you find that because Bloom is a company focused on mental health that wellness permeates the environment or there is greater awareness of it in general?
  • What is the central goal and mission of Bloom?
  • How does cognitive behavioral therapy manifest in the app?
  • How has the app world changed our awareness of mental health in your opinion?
  • What are some measures organizations can take to elevate the diversity of their brands?
  • How do you create repetition of behavior and engagement with a product like yours when the cost is low?
  • What is the evolution here and how do we improve?

Timestamp:

  • 2:13 Taylor’s background
  • 5:35 Mission-driven, wellness work culture
  • 9:48 Bloom’s central goal
  • 14:07 Cognitive behavioral therapy
  • 17:30 Accessing healthcare and wellness via apps
  • 20:05 Injustices in accessing healthcare in the U.S. today
  • 23:33 Steps to greater equity in the workforce
  • 28:02 Engaging users
  • 33:00 The evolution of mental health content

Quotes:

(9:22-9:27) “The cultural piece is not just who do I want to grab a beer with, it’s who do I want to save the world with.”

(20:03-20:25) “Access in this country is first and foremost dictated by your financial situation, and in that sense I think the apps create more access. The price point is lower and it is not tied to things like your insured status or your employment status. In the United States, your chance of accessing any healthcare when you’re not employed is really rough. 

Mentioned in this Episode:

26 Jun 2024Privacy Sandbox for Android: The Protected Audiences API - John Koetsier (Growth Masterminds), Luckey Harpley (Remerge), Omri Gal (Singular)00:29:03

This week, we bring you an episode from Singular’s Growth Masterminds Podcast about what targeting and retargeting will look like for mobile marketers on the Android Privacy Sandbox, featuring Luckey Harpley (Remerge’s Principal Product Manager), Omri Gal (Singular’s Head of Privacy), and host John Koetsier. Learn about the initial testing and campaigns that Remerge has run with Singular’s new SDK for the Sandbox’s Protected Audiences API – and find out what to expect when the rollout takes place.

Questions answered in this episode:

  • What is the Protected Audiences API?
  • What’s the function of the protected apps signal API?
  • How is this related to the Topics API?
  • How will targeting work with the Privacy Sandbox?
  • How will retargeting work with Privacy Sandbox?
  • Tell us about Singular’s testing of the Privacy Sandbox
  • How does retargeting work when user data stays on the device?
  • How can app marketers prepare for this?

Timestamp:

  • 1:25 What’s new with the Privacy Sandbox?
  • 3:46 What is the Protected Audiences API?
  • 5:15 How does the Protected Apps Signal API work?
  • 6:30 Is it a better Topics API?
  • 10:56 What will targeting look like with the Privacy Sandbox?
  • 12:45 What will retargeting look like with the Privacy Sandbox?
  • 17:20 Testing Singular’s SDK with the Privacy Sandbox
  • 23:00 How retargeting can work with on-device data
  • 24:20 How can mobile marketers prepare for the Privacy Sandbox?

Quotes:

(3:47-4:00) “The Protected Audiences API started off its life as an API focused on solving the retargeting problem, but it’s become a lot more than that. I think remarketing will, in the end, be a small part of it.”

(23:00-23:26) “It’s not that all information lives on the device, but rather, all the information that can track a user across apps lives on the device. So our advertisers will still be able to track with their MMP partners. They just won’t know which users are in app A, B, C – but they’ll still know what users are doing in app A – and what they’re doing in app B and C. They just won’t be able to connect them together.” 

Mentioned in this Episode:

16 Oct 2024Apptivate Live: App Growth Summit in SF - Toby Espinosa (DoorDash) & Pan Katsukis (Remerge)00:26:24

In this live edition of the Apptivate podcast, Remerge CEO and co-founder, Pan Katsukis, interviews the Vice President of DoorDash Ads, Toby Espinosa, about the company’s advertising journey – live on stage at the App Growth Summit in San Francisco. DoorDash is now one of the largest marketplaces in the world for delivering food, goods, and more, generating over 80 billion in Gross Merchandise Value (GMV). Hear about their humble beginnings in Palo Alto, how they flipped the paradigm for helping restaurants and small businesses to grow through their advertising platform, and where they are today with their retail media network. 

Questions answered in this episode:

  • Can you describe your role at DoorDash and how it evolved?
  • Do you provide tools outside your platform?
  • How do restaurants budget for advertising on social media with DoorDash?
  • How do retailers tap into DoorDash’s ad tech?
  • How was the process of building your advertising technology?
  • What’s a trend in mobile you see working well?

Timestamp:

  • 1:37 The evolution of Toby’s role at DoorDash
  • 4:30 DoorDash’s beginning
  • 7:30 Advertising that works for restaurants
  • 9:37 Digital tools for your growth inventory
  • 13:44 Payment-withholding for advertising vs CPA
  • 15:08 Building business for retailers
  • 17:40 Mindset to build an ad tech empire
  • 21:05 Understanding your value proposition

Quotes:

(5:40-5:53) “When we started, that was the whole idea: to provide the delivery service so that these restaurants on Main Street and every small business can grow. So our founding principle was growth.”

(9:38-9:51) “We have a perspective within DoorDash that the best businesses are layer cakes, and they’re built over time. And the way you build that layer cake is by basically continuously asking your customer what they need in order to be successful.”

Mentioned in this Episode:

17 Nov 2020The Power of TikTok for Mobile App Acquisition - Katie Perry (Public.com)00:39:34

Katie Perry is the Vice President of Marketing at Public.com. Public is an app for investing in stocks with a social twist. It’s on a mission to make the stock market more inclusive, educational, and fun. 

Questions Katie Answered in this Episode:

  • What was the hardest thing for you to pick up or wrap your head around when you came to marketing? And what was the most valuable thing you took out of some of your earlier experiences as related to marketing?
  • What sets Public apart from other investing platforms out there?
  • By making the stock market more accessible, does Public.com see itself as responsible for the risks associated with novices investing; and if so, how do you go about educating your users?
  • Where do you spend the most time of your day as VP of marketing?
  • Do social platforms play a crucial role in your acquisition of new customers? And are there specific social platforms that you rely on more than others?
  • How do you find creators that are appropriate for your brand?

Timestamps:

  • 2:43 Katie’s background
  • 6:38 From a journalism education to a marketing career
  • 10:55 What sets Public apart from other investing platforms
  • 17:30 Building safety labels to protect new investors
  • 21:51 Ancillary apps and platforms built to drive growth, build the brand
  • 25:00 TikTok and vetting influencers for acquisition

Quotes:

(5:28-5:41) “The mission really resonated for me for what we’re doing, which is making the stock market inclusive, educational, and fun; removing that inherent culture of it being closed off and competitive and really homogenous; and broadening the text.”

(30:13-30:17) “One principle we have at the company is that we really believe that who we acquire is who we become.”

Mentioned in this Episode:

12 Jun 2024Pioneering On-device Bidding for the Android Privacy Sandbox - Trenton Starkey (Google), Gaylord Zach (Verve Group), Pan Katsukis (Remerge)00:31:03

How will mobile demand-side platforms (DSPs) and supply-side platforms (SSPs) bid on and sell ad placements via Google’s Privacy Sandbox for Android? Find out as Remerge’s CEO and Co-founder, Pan Katsukis, interviews Verve Group’s Head of Mobile Product, Gaylord Zach, and Google’s Android Privacy Sandbox’s Product Manager for the Protected Audience API, Trenton Starkey. Mobile advertisers and publishers can learn about the all-new on-device auction system, how it works, and how they can prepare for the rollout of the Android Privacy Sandbox.

Questions Answered in this Episode:

  • What is Verve Group’s approach to the Privacy Sandbox? And what led you to become one of the first SSPs in the industry to test the auction system?
  • How is early testing of the Protected Audience API going?
  • Can you describe the on-device bidding test between Verve and Remerge?
  • How did the test work? What challenges were there in the implementation and testing? How are you solving these challenges?
  • How can advertisers and publishers prepare for the rollout of Android’s Privacy Sandbox?

Timestamp:

  • 0:26 Today's Topic: Privacy Sandbox
  • 1:22 Meet the Guests: Trenton Starkey and Gaylord Zach
  • 2:16 Verve Group’s approach to Privacy Sandbox
  • 5:28 Why Google is collaborating with the industry to build the Privacy Sandbox
  • 10:27 The importance of early testing of Android’s Protected API
  • 12:55 Recap of Verve and Remerge’s on-device bidding test
  • 20:09 Next steps: What’s changing for publishers and advertisers?
  • 33.48 Final thoughts

Quotes:

28:26 - Pank Katsukis: ”These milestones for the Privacy Sandbox are the foundations for setting up, running and scaling campaigns in the privacy-first era.” 

31:40 - Trenton Starkey: ”Now is the time to work on our privacy-focused solutions. It’s a great opportunity to rethink how advertisers and publishers can keep delivering great experiences.” 

34:56 - Gaylord Zach: ”By having powerful technologies at hand, we can really develop advertising products that allow us to reach the right audiences.”

Mentioned in this Episode:

24 Mar 2020Boosting Organic Growth - Ne Djuric (Coca-Cola)00:23:23

Ne Djuric is the digital alchemist for Coca-Cola in Central and Eastern Europe, a corporate team focused on transformation. Previously, he was working as Coke’s senior mobile product manager. 

Questions Ne Answered in this Episode:

  • Did you find that ratings had an impact on the organic growth you could drive in the app store?
  • What was the article about that spiked your organic growth? And why do you think it was successful?
  • Is it fair to say that because the growth was mostly organic, fraud wasn’t necessarily an issue?
  • Do your strategies need to change drastically from country to country within a region?
  • How do you go about choosing influencers to represent your brand?

Timestamp:

  • 4:26 Huge performance spike from an ad article
  • 7:28 Why you should start push marketing in smaller countries
  • 9:11 How to boost your ratings to boost organic growth
  • 12:47 The shelf life of a successful ad article
  • 15:59 Spotting fraud
  • 17:59 Keeping strategies, changing tactics across markets
  • 20:04 Working with influencers

Quotes:

(10:31-10:48) “Whenever you give something to someone, they’re actually feeling psychologically obliged to give something back. And of course, it doesn’t work on 100% of the population, but it does work on 10%, right? So if you, for example, start following people on Instagram, 10% of people will follow you back.”

(15:45-15:52) “If you’re doing mobile app advertising, you’re either being a victim of fraud or you’re being a victim of fraud and you don’t know it.”

Mentioned in this Episode:

20 Nov 2019Starting Your Own Agency - Rebecca Nackson (Notable)00:17:34

Rebecca Nackson is the founder of Notable, an agency focused on engagement retention in the user journey. Rebecca brings over a decade of experience managing acquisition, engagement, and product development for Prolific Interactive, iHeartMedia, Bandsintown Group, Audible, and IBM.

Questions Rebecca Answered In This Episode:

  • What are 3 things people should know who want to start their own agency?

Timestamp:

  • 3:00 Recipe for engagement retention and reducing customer loss
  • 4:47 Taking notes on being an end-user to build empathy
  • 7:22 Learning which parts to outsource
  • 11:35 The people part of the puzzle
  • 14:17 Identify the one thing you do best

Quotes:

“There has to be this ruthless prioritization about what any of us can bite off in a day.”

“Better to be top-of-mind when someone thinks of one thing, rather than middle-of-mind for a bunch of things.”

“What really hit me is how it’s not about having the best solution or the best deck or the best pitch -- It’s about the human nature and the human side of the relationships, and that’s how you get them to change.”

Mentioned In This Episode:

Notable
Justworks

28 Apr 2021Data Science: Designing an Experimentation Platform - Shan Huang (Zalando)00:28:20

Today’s guest is Shan Huang, the Senior Applied Scientist at Zalando, a multinational e-commerce platform for shoes and fashion. Shan is also the co-founder of the German-Chinese Association for Artificial Intelligence, a nonprofit advancing the exchange of education, research, and public resources between Germany and China in the field of AI.

Questions Shan Answered in this Episode:

  • Can you give me an explanation of what an experimentation platform is? What is an example of how it’s used? 
  • How do you set the limitations? How do you define what can be experimented? 
  • What are the biggest challenges to building such a platform? 
  • If you could go back in time and could give yourself one hint or remove one obstacle in building this platform, what would that be?
  • Are you running automated optimization a/b tests? 
  • Are there any tricks to increase the efficiency or decrease the runtime of the experimentation? 
  • How do you support people knowing what experiments to run, what’s interesting, possible to test, etc? 
  • What was the reason for creating the experimentation platform?

Timestamp:

  • 2:53 The many use cases of Zalando’s experimentation platform 
  • 6:45 Putting together the right team
  • 10:19 What’s important in the beginning
  • 11:27 Hypothesis testing methodology
  • 13:14 Adaptive experimentation
  • 15:03 Methods for improving experimentation efficiency 
  • 18:44 Setting up a process for running a/b tests 
  • 23:04 Power to the product team

Quotes:

(6:50-6:57) “I think one of the biggest challenges is that building this kind of platform requires a team of different experts in different domains.”

(10:31-10:56) “In the beginning it’s about providing infrastructure and also helping our stakeholders with other teams learn a/b testing, understand a/b testing, because statistics is sometimes a very confusing thing--confidence interval, significance--it’s not so easy to explain. And I think it might be helpful to get a solid groundwork on this stuff.”

Mentioned in this Episode:

12 Apr 2023How to Market and Grow EdTech App Products - Lomit Patel (Tynker)00:27:43

Lomit Patel returns to the Apptivate podcast to share his experiences marketing Tynker, an Edtech product that teaches kids how to code. The platform reaches 60 million users in over 150 countries. In his new role as Chief Growth officer, Lomit discusses how the team got kids excited about coding and engaged teachers and parents to use the app.

Lomit Patel has worked in growth at startups for over 20 years. He is the author of Lean AI and a Forbes Business Development Council Member. He’s worked at a number of startups that have gone on to become an IPO, like Roku, or that have been acquired by other companies, like Texture.

Questions Lomit Answered in this Episode:

  • How is Tynker and what do you do there?
  • How did Tynker acquire its 60 million users?
  • Does your approach to growth stay consistent from company to company?
  • Do you see investing in branding initiatives as a more valuable medium when remarketing isn’t possible?
  • Where do you see AI going in the near future, specifically as it relates to growth marketing?

Timestamp:

  • 1:37 Lomit’s background
  • 4:00 Tynker & Lomit’s role
  • 7:00 How Tynker reached 60 million users
  • 10:50 Genesis of their Mindcraft angle
  • 14:15 Changing the growth playbook for kid-oriented products
  • 19:29 Marketing to mass audiences
  • 23:40 How we’re evolving with AI

Quotes:

(2:16-2:26) “As I’ve spent more and more time learning about growth, you really come to realize the value of data and how important that is to make different decisions.”

(11:12-11:19) “It’s really hard to market directly to kids, so you have to figure out how you can influence kids to really learn about your product?”

(17:04-17:18) “You can’t really remarket to kids. So the big part comes down to how do you use your data and how do you create better personalized experiences, how do you use in-app messaging to really be contextually relevant to what the user’s looking for?”

Mentioned in this Episode:

06 Oct 2020Drive App Growth by Building Community - Shana Sumers (HER)00:34:09

Shana Sumers, who is the Head of Community at HER, the largest community and dating app for LGBTQ+ womxn and queer people. She’s also the co-host of the Bad Queers Podcast. 

Questions Shana Answered in this Episode:

  • Talk to me about why the community aspect of your app is so important and how it helps you develop your brand.
  • How do you build a community within an app? What are the functions of your role?
  • What growth have you seen over the last 5 years at HER? And how has HER contributed to that growth?
  • How did you pivot through coronavirus and keep your community engaged?

Timestamp:

  • 3:50 The mission of HER and the Bad Queers Podcast
  • 8:03 Why community is integral to HER and the limitations of spaces for LGBTQ+ people
  • 11:36 Shana’s goal in her role as Head of Community
  • 13:57 The influence of community on HER’s growth
  • 18:12 Pivoting during coronavirus to virtual events, a lot of them
  • 26:19 Storytelling and growth marketing
  • 30:33 Being real about SEO

 Quotes (140 characters):

(9:07-9:17) “There are only 16 bars in the U.S. that are catered towards queer womxn like period, and that’s if they survive COVID.”

(11:38-11:45) “The overall goal is that I’m trying to provide a space where people can build valuable relationships with others who have similar interests.”

Mentioned in this Episode:

18 Aug 2020Leveraging Dynamic Product Ads to Grow Your App – Christian Eckhardt (Customlytics)00:37:04

Coming back to the Apptivate Podcast is Christian Eckhardt, the CEO and co-founder of Customlytics. Customlytics provides app marketing, analytics, and technology infrastructure consulting and hands-on help.

Questions Christian Answered in this Episode:

  • Any particular reason why you think Customlytics was able to be successful during the pandemic?
  • What’s been top of mind for you as a mobile marketer in this space since the last time we talked?
  • What’s the mobile marketer’s role to effectively leverage DPA to impact their growth initiatives?
  • Have you found that most of your app partners are technically set up to execute DPA?
  • When you think of groundbreaking creatives and ads, what does that process look like for you?
  • What are your thoughts on how Apple’s IDFA announcement will change mobile marketing?

Timestamp:

  • 2:15 Resilience during the Covid-19 pandemic
  • 5:43 Rise in the number of Dynamic Product Ads (DPA)
  • 8:15 The mobile marketer’s new role in the era of automation
  • 12:26 Barriers to building the technical infrastructure needed for DPAs
  • 14:47 The value of DPA and the alternative
  • 17:15 The gold rule to creative success
  • 22:40 Thoughts on Apple’s IDFA announcement

Quotes:

(8:43-9:01) “I think that other stuff will essentially be two main categories of tasks that are left, if you want to put it like this, for the human being. Number one is something that is essentially the oxygen for the machine to then really run with the data, and that is the technical infrastructure.”

(18:00-18:26) “The golden rule is always that small iterations is what you want to do once you’ve found a new concept that works, then you want to iterate that to the point where they’re even better. Then at some point, you want to throw it away again to start with something new. But, it’s definitely not the road to creative success to never start over again and just make endless incremental changes on the tiny, tiny bits and pieces.” 

Mentioned in this Episode:

26 Apr 2023Acquisition Strategies from the Most Downloaded Apps (Part 1) - Tara Kirkpatrick (Apptopia)00:28:13

In the first of this two-part episode, Tara Kirkpatrick, a Mobile Trends Analyst at Apptopia, breaks down popular acquisition strategies used by the most downloaded apps of 2022, according to Apptopia’s report “How App Download Leaders Are Winning” (released Feb. 2023). Learn how apps get ahead of their competitors with app store search ads and curating the right ad network mix. 

Apptopia is a performance intelligence platform that generates insights across mobile apps and connected devices. Every year, they put out the app download leader charts for app store categories and sub-categories. This year they took a closer look at the strategies apps are using to increase their downloads and broke them down in a report across three areas: acquisition, engagement, and retention. 

Questions Tara Answered in this Episode:

  • What does it mean when you’re bidding on branded key terms versus non-branded key terms? What would that be from a user experience standpoint?

Timestamp:

  • 1:15 Apptopia & Tara’s role
  • 10:42 How app download leaders are winning
  • 14:08 App store search ads: Home Depot vs Lowes
  • 18:33 Bidding on branded vs non-branded key terms in app store
  • 20:53 Curating the right ad network mix
  • 25:11 Temu case study: DoubleClick over Meta Ad Network

Quotes:

(7:28-7:42) “We joked 10 years ago that there’s an app for that because there were so many apps, but in fact now you need an app for most businesses just to have that need for an environment that you control with your customers and that consistent customer experience.”

Mentioned in this Episode:

10 Jan 2023Why Mobile Marketers Should Pay Attention to CTV - Gijsbert Pols (Adjust)00:32:48

Connected TV (CTV) as an advertising channel for apps is exploding onto the mobile marketing scene. How does CTV fit with your other mobile marketing channels and how can you measure its effectiveness? Gijsbert Pols, the Director of Connected TV and New Channels at Adjust, a mobile attribution and analytics company, joins the show to answer these questions and more. Gijsbert led Adjust in developing the first measurement product that allowed app marketers to measure their efforts on CTV devices. 

Questions Gijsbert Answered in this Episode:

  • Have you always been on the product side?
  • Why do you think we’ve seen Adjust and the industry as a whole emerge into CTV in the past year to two as opposed to prior to this point?
  • What are some of the challenges you’re able to help marketers with in regard to getting a better understanding of the efficacy of their programs?
  • Do you find that when people see correlations between CTV and another medium it’s enough for them to invest more in it? Or is it hard for people attached to last-touch attribution to accept CTV Assist as a mechanism that can determine the efficiency of their campaigns?
  • Are your partners leveraging QR codes and seeing good results? Or are they seeing CTV as a way to get a message out in a more clear way beyond a QR code?
  • What kind of growth have you seen in the Connected TV space?
  • What is the biggest channel that CTV faces in the near future?

Timestamp:

  • 3:08 Gijsbert’s background
  • 4:38 Pioneering mobile measurement for Connected TV
  • 8:33 Why Connected TV has blown up in app industry
  • 12:49 Evaluating mobile marketing efforts with CTV
  • 17:12 Delivering those correlations between two different mediums
  • 20:03 Last touch attribution and CTV Assist
  • 22:49 Beyond QR codes
  • 25:45 Growth in the CTV space
  • 28:36 Challenges for CTV

Quotes:

(8:41-8:58) “Due to the pandemic, people fled into entertainment, basically, and started turning their living rooms in unprecedented levels into home cinemas. So, they were investing a lot in Connected TV.”

(9:00-9:33) “Particularly for the U.S., yes, Netflix had been around for a while, Hulu had been around for a while, but we reached critical tipping points when it came to cord-cutting. So there was all of a sudden a critical mass of people who had canceled their expensive cable subscriptions and were streaming only on their CTV devices at home. And advertisers started to realize that if they limit themselves to linear television that they’re going to miss out.”

Mentioned in this Episode:

16 Nov 2021Lessons from the Loss of Third-Party Cookies on the Web - Sarah Polli (Hearts & Science)00:34:08

Sarah Polli is the Senior Director of Marketing Technology at Hearts & Science, a global marketing agency. Sarah began her career in digital media 10 years ago at the Washington Post.

Questions Sarah Answered in this Episode:

  • What’s it been like to experience the growth at Heart & Science over the last 5-6 years firsthand and what would you attribute it to?
  • What got you into marketing technology and what do you still find interesting about it?
  • Tell us what’s going on with Chrome.
  • When these changes happened with Safari and Mozilla around 2018, did marketers shift their spend to Chrome or have you seen marketers actively working towards solutions since 2018 to present?
  • Was it possible to measure the impact of those campaigns? Or were you using proxies to measure the effectiveness of your campaigns?
  • How do you guide your partners through what’s going to happen? What are smart marketers doing today?
  • What does it mean to be open and agile to you?

Timestamp:

  • 7:08 Sarah’s background
  • 9:36 The growth of Hearts & Science
  • 11:30 What keeps MarTech interesting
  • 13:09 Changes with Google Chrome
  • 15:30 The loss of third-party cookies since 2018
  • 18:55 First-party data: the new gold
  • 19:58 How Hearts & Science is preparing its partners
  • 28:11 On being open and agile

Quotes:

(14:30-14:53) “[Google] Chrome is actively building these APIs and we should start to see them being released toward the end of next year. So really 2023 for advertisers will be the big year of understanding these APIs--what do they look like, what are the ones for targeting, what is for retargeting, what is for measurement, and testing to see what they look like against what it is we have today, and determining how we want to proceed in the future.”

(16:46-17:14) “The CPMs for Safari drastically went down. So smart advertisers, and we did this with our clients, you could take what was happening in Chrome, understand your audiences and use that to then go and target Safari by similar audiences, take advantage of that CPM decrease and still reach these users instead of just completely ignoring those people. Similar to what’s happening today with iOS apps and Android.”

(19:16-19:24) “It’s really important for brands to focus on the data they collect on their site and on their apps because that is the new gold.”

Mentioned in this Episode:

20 Mar 2024Women in Mobile: Boss Ladies Working in AI - Lana Dubinskiy (Women and AI)00:28:29

As part of our Women in Mobile series celebrating Women’s History Month, Maria Lannon from Remerge talks to Lana Dubinskiy, an AI product advisor and a co-founder of Women and AI. Women and AI is an initiative highlighting women working in the field of artificial intelligence and providing relevant industry news. It was created so that women could help each other shine within this male-dominated sector of the tech industry.

Questions Lana answered in this episode:

  • How did you end up in product advertising? Did you have a mentor?
  • Did you ever feel intimidated to speak up?
  • How have you been able to get other women to join?
  • Are there certain resources that you gravitate towards that have helped you?
  • How do you prioritize your day to stay on top of things? How do you prioritize your “you” time?
  • What is the best piece of advice you’ve received? And what is the worst?

Timestamp:

  • 2:27 Lana’s background
  • 4:02 Getting into male-dominated professions
  • 5:57 Data points: How to speak with confidence
  • 7:18 The creation of Women and AI
  • 9:00 Get involved with Women and AI
  • 11:40 Growing is uncomfortable
  • 14:40 Staying on top of AI news
  • 18:25 Compartmentalizing clients as a consultant
  • 21:46  Work-life balance
  • 24:52 The worst and best advice

Quotes:

(4:26-4:36) “I see a lot of people get to a certain level and they feel like they just want to be on top of the mountain by themselves. I think it’s so important, as women, to give back to our community and mentor other women.”

(8:00-8:23) “We went to conferences and there were only a few women there. We could have spoken at the conference – we had more knowledge than the presenters there. So it was very disheartening. We felt like this is something we can do: We can highlight other women. We can show boss ladies, CEOs, that are working in the AI space, dominating it, and really making an impact.”

Mentioned in this Episode:

03 Feb 2021Calculating the Uplift of Marketing Moonshots - Cody Ryan (Ibotta)00:44:44

Cody Ryan is the Vice President of Growth Marketing at Ibotta, an app that gives users cashback on things they’ve already purchased.

Questions Cody Answered in this Episode:

  • How valuable is the MBA? Do you find that you’re leveraging in your job responsibilities?
  • How difficult was it to educate the market on why people should use Ibotta?
  • As a performance marketer, are you tracking the effects of sponsoring the New Orlean Pelicans?
  • What does one point of brand awareness mean? How does that manifest on your end?
  • What systems do you have in place for measurement, or to determine if something is a viable channel for you?
  • At Ibotta, have you invested more heavily into things like data science and marketing analytics to help power what you’re doing?
  • What’s something that’s within the 10% that worked much better than you thought it would?

Timestamp:

  • 4:19 Cody’s professional background
  • 10:15 What is Ibotta? Getting brands on board with the product
  • 15:07 Tracking uplift of being an NBA Sponsor of the New Orlean Pelicans
  • 17:38 The 70/20/10 philosophy
  • 20:30 Measuring uplift, calculating testing risks
  • 27:56 Where we’re investing to grow our business
  • 31:47 Surprising growth marketing results with TV

Quotes:

(17:54-18:02) “What we’ve done as an approach as a team is we carve off a certain percentage of our budget to just try things that could be moonshots.”

(20:37-20:58) “We try to do across the business is have our teams understand one percentage point increase in activation rate is worth X million dollars in gross profit or adjusted revenue or whatever your topline metrics are; because it helps ground people in small incremental improvements make big impacts on the business.”

Mentioned in this Episode:

19 Feb 2019Customer Experience with Eric Stein (Branch)00:28:09

This episode of Apptivate focuses on Customer Experience, touching on how it contributes to engagement and retention, the integral role of Deep Links, and what we can expect to see in the future.

21 Feb 2024Acquisition Strategies to Beat Seasonal Dips - Seif Hassan (Momox)00:15:15

Sometimes e-commerce apps will notice changes in user behavior that correlate to the time of year. What can app marketers do to incentivize their users to take action during these periods? Find out in this episode of Apptivate’s e-commerce series, featuring Seif Hassan, the Senior Performance Marketing Manager for the inbound unit at Momox. 

Momox is a Berlin-based “recommerce” company that buys and resells used books and media. Previous to working at Momox, Seif led user acquisition efforts for apps across global markets, including Phiture, Quandoo, and Wego.com.

Questions Seif Answered in this Episode:

  • Tell us about Momox.
  • What’s your role at Momox?
  • How do you manage acquisition for both the inbound and outbound sides of your marketplace?
  • How do you incentivize people to sell their belongings on your app?
  • Where are you looking to expand?
  • How do you evaluate the media channels that you’re working with to support acquisition or retention as you expand to new countries?
  • Are you experimenting with AI?
  • Do you have any predictions for our industry in 2024?

Timestamp:

  • 0:47 About Momox
  • 1:37 Seif’s role at Momox
  • 3:42 Marketplace seasonality
  • 7:15 Incentivizing users with bonuses in their checkout cart
  • 7:51 Expansion as a strategy to overcome seasonality barriers
  • 11:52 Experimenting with tone of voice with AI
  • 13:00 Looking ahead

Quotes:

(8:20-8:34) “Expansion is one of the ways in which we try to conquer this seasonality problem. It also helps with acquiring books in different languages and expanding our inventory, and therefore, our customer base.”

(11.48-12.16) “We have experimented with AI for some of the ad texts for the tone of voice that we are using in order to see how can we try a different communication approach, and AI comes in very handy, especially if you have limited capacity or limited resources to produce as many creatives as possible.”

Mentioned in this Episode:

10 May 2023Engagement & Retention Strategies from the Most Downloaded Apps (Part 2)00:26:00

In the second part of this two-part episode, Tara Kirkpatrick, a Mobile Trends Analyst at Apptopia, breaks down popular engagement and retention strategies used by the most downloaded apps of 2022, according to Apptopia’s report “How App Download Leaders Are Winning” (released Feb. 2023). Learn how apps got ahead of their competitors with loyalty schemes, reward programs, and retention “core loops.”

Apptopia is a performance intelligence platform that generates insights across mobile apps and connected devices. Every year, they put out the app download leader charts for app store categories and sub-categories. This year they took a closer look at the strategies apps are using to increase their downloads and broke them down in a report into three areas: acquisition, engagement, and retention.

Questions Tara Answered in this Episode:

  • What can apps do once they get users to download their apps to ensure that they remain engaged?
  • Tell us more about the retention portion of the report.

Timestamp:

  • 28:23 Winning strategies for app loyalty and rewards programs
  • 34:00 Clear progress tracking and custom rewards
  • 37:52 Ushering users into a “Core Loop”

Quotes:

(31:26-31:55) “Earning a reward is actually a rewarding experience for humans because we’re innately geared towards progress. If you can incentivize action and make that experience fun, or use a bit of scarcity so that the experience becomes a little bit more exciting, then that’s where you’re motivating the acquisition and activation piece  – and then long-term engagement.”

(47:47-47:55) “Gaming sets this high bar for the mechanisms of mobile that if you are an app in any category you can look to gaming for inspiration.”

Mentioned in this Episode:

08 Sep 2022Mobile Gaming: Are Your Creatives Inclusive & Accessible? - Claire Rozain (Rovio)00:27:46

When marketers think about designing creatives for their mobile games, they usually have their users in mind. But how do you learn about your users? How do you include everyone and ensure your ads are accessible, responsible, and diverse? Claire Rozain, a UA lead of Rovio, joins the podcast to dive deeper into this topic. She says marketing isn’t just about click-through rates – marketers have a responsibility to consumers and society. 

Rovio is a Finnish game developer famous for its game, Angry Birds. Claire is also the founder and a board member of the Puzzle Society in Helsinki, Finland. 

Questions Claire Answered in this Episode:

  • What do you think are some things that are really important to consider when building out creatives for your user base?
  • What is the best method for an advertiser to collect feedback on their creatives?
  • Do you organize focus groups internally or do you use a third party to build out focus groups?
  • What is the structure of your team that builds out creatives and the functions of each group?
  • From a creative standpoint, what’s something mobile marketers in the gaming industry should be doing more of in your opinion?
  • What’s an example of creative ads that are inclusive or not inclusive?
  • How do you measure that your ads are addressing this idea of inclusivity?
  • What makes an accessible creative and what should marketers consider?
  • What is the Puzzle Society?

Timestamp:

  • 1:24 Claire’s background
  • 5:15 How Rovio studies its users
  • 8:48 Focus groups
  • 9:58 Rovio team structure
  • 12:00 We need more accessible, diverse, inclusive, responsible creative
  • 16:55 Tracking how inclusive your ads are
  • 20:00 Accessibility in mobile ads
  • 24:21 Puzzle Society

Quotes:

(13:10-13:14) “It’s important to keep in mind that marketing needs to be done in a responsible way.”

(21:43-21:55) “Design was made to involve everyone in society and to make everyone capable at the end of the day. It’s not only something beautiful.”

Mentioned in this Episode:

04 Sep 2024Alternative ad networks for mobile game marketing - Sylvain Etard (Tilting Point)00:22:31

Getting mobile games in front of new users on Google, Meta, and other large advertising networks has become increasingly challenging, with more competition than ever before and the high-cost impact of seasonality. In this episode, Sylvain Etard, the Senior Gaming Growth Manager for Tilting Point (the leader in free-to-play games), shares how he manages this challenge by working with alternative vendors and channels, such as Demand-Side Platforms (DSPs), CTV, and rewarded ad networks. 

Questions Sylvain answered in this episode:

  • What’s your role at Tilting Point?
  • What’s the problem with solely relying on the big players for app growth?
  • How do you solve these UA challenges?
  • Why is CTV the most difficult network to get into?
  • How do you go about onboarding these new networks?
  • How do you measure the LTV of these new channels?
  • What KPIs should we be looking at besides ROAS?
  • What percentage of the budget do you recommend going to the big players versus testing these other networks?
  • How do you stay current with these different strategies?
  • What types of things are you looking for in a new vendor?
  • When do you decide to stop working with a new vendor?

Timestamp:

  • 0:46 Sylvain’s role at Tilting Point
  • 2:01 Challenges of marketing your games on Google and Meta
  • 3:53 Finding new partners to market with
  • 5:00 Marketing your mobile game with CTV
  • 6:11 Getting started with new networks
  • 6:45 Predicting LTV with new channels
  • 8:47 Distributing your marketing budget
  • 9:46 How Sylvain stays up to speed with the latest trends
  • 11:04 Shopping for a new vendor
  • 12:19 Deciding when to stop with a new vendor
  • 13:02 Tips for getting into the mobile game marketing industry
  • 14:00 Challenges with retargeting
  • 16:29 Rewarded platforms
  • 18:15 Cross-promoting games
  • 21:12 What to do in Barcelona

Quotes:

(7:01-7:16) “A good way to do LTV predictions for a game is to look at Day 7, Day 14, depending on your game, and the LTV and retention you have. If you have really good LTV but lower retention than other games, it should be a red flag.”

(11:04-11:20) “What I’m looking for in a new vendor is reliability. Having a lot of LinkedIn messages, we cannot always rely on whatever the vendor says. So the MMP benchmark and MMP index is a good source of reliability because if competitors are spending there, there’s a reason.”

Mentioned in this episode:

14 Feb 2023What App Marketers Need to Know About SKAN 4.0 and FLEDGE - Eran Friedman (Singular)00:39:40

Eran Friedman, Co-Founder and CTO at Singular, joins Apptivate to talk about what the initial postbacks from SKAdNetwork 4.0 mean for mobile marketers. In this episode, he and host Brian Altman discuss the new features of SKAN 4.0 for mobile advertisers, how to leverage these features, and how to transition from SKAN 3.0 to SKAN 4.0. You’ll also learn about FLEDGE and how to prepare for privacy changes with Google’s Privacy Sandbox for Android. 

Singular is a next-gen mobile measurement partner and thought leader on SKAdNetwork. Singular’s intelligent SaaS platform enables mobile marketers to unify, analyze and optimize all of their marketing channels through a single dashboard, without any required SDKs. Eran is based in Tel Aviv, Israel. 

Questions Eran Answered in this Episode:

  • Remind us, what’s new with SKAdNetwork 4.0?
  • What postback data are you receiving from SKAN 4.0 and how long have you been receiving it? And is there anything that you can pull from that data that’s actionable?
  • In terms of the changes to SKAN 4.0, what would you say excites you the most based on the initial data that you’ve seen?
  • If you could name one change that SKAN 4.0 has done that advertisers should focus on first, what would that be?
  • Are you currently using SKAN 4.0 to build models that prove ROAS for your customers?
  • What would you advise advertisers on how to best transition to using SKAN 4.0?
  • Have you experienced any challenges or surprises with the initial data from SKAN 4.0?
  • What’s your prediction for what to expect in the next versions of SKAdNetwork?
  • What is FLEDGE, and how does it differ from SKAN?
  • How is Singular preparing right now for Android’s Privacy Sandbox?
  • What is the best thing advertisers can do to prepare for the impending changes with Google?

Timestamp:

  • 2:20 What’s new with SKAN 4.0?
  • 4:04 Initial postback data from SKAN 4.0
  • 6:43 Use cases for SKAN 4.0 for small and large advertisers
  • 11:11 Singular solutions for analyzing your ROAS with SKAN 4.0
  • 14:56 Transitioning from SKAN 3.0 to SKAN 4.0
  • 19:10 What advertisers can do to leverage SKAN 4.0 features
  • 22:41 Introducing more randomness in longer-window postbacks
  • 26:19 Eran’s predictions for the future of SKAdNetwork
  • 29:00 Google’s approach to privacy changes with Privacy Sandbox on Android
  • 35:13 Preparing for Andoird Privacy Sandbox

Quotes:

(9:27-9:51) “The feature that’s been most discussed and the most exciting for the large-scale advertisers out there is definitely the longer windows and the multiple postbacks. So, the 35-day window you mentioned is a potential game-changer for working with SKAN, especially for the companies who see more of the signal and value of the user after more than 24 hours.”

(19:40-19:59) “Technically, you don’t need to do anything as an advertiser to start getting SKAN 4.0 postbacks. It’s the network that actually has to make a change. The advantage of updating your MMP SDK to support SKAN 4.0 is that you would leverage the features coming from it.”

Mentioned in this Episode:

21 Jul 2020Building Gaming Apps as a Service, Not a Product - Luis de la Cámara (Genera Games)00:36:28

Luis de la Cámara is the Chief Marketing Officer for Genera Games, a leading developer in mobile games for iOS and Android. Luis previously worked for other gaming companies, such as Outplay Entertainment, King, Gameloft, and 2K.

Questions Luis Answered in this Episode:

  • Are your soft launches strong determinants of how successful your games are going to be worldwide?
  • What do you focus on as CMO?
  • Can you tell us your thoughts on alignment between product and marketing teams?
  • What’s your opinion on broader marketing where KPIs can’t be as easily tracked?

Timestamp:

  • 13:10 Genera Games’ focus & Tuscany Villa
  • 15:24 Soft launches for testing retention
  • 19:56 What Luis focuses on most as CMO
  • 25:37 Value in the long-game of brand marketing
  • 30:20 Working at Candy Crush: maintaining a service

Quotes:

(21:35-22:14) “That’s one of my focuses from the very beginning is to tear down those walls. Make sure that everyone’s fully aligned. That we all have the same overall objective. Now, we can then break those down into smaller pieces and then things that are more manageable for a specific team. That’s really important. And then also understand that coordination doesn’t only come from a senior level. I think that at every level in the company there needs to be that bridge between the different teams: product, marketing, analytics, finance, art, HR. I think everyone needs to be continuously always working together as much as possible. Everyone’s got their areas of influence but everyone needs to understand everyone else’s area as well.”

(30:58-31:01) “I think that’s the main mentality that people need to have, is that you’re not building a product, you’re building a service”

Mentioned in this Episode:

09 Oct 2019Marketing Multiple Apps Under One Brand - Megan Silvey & Molly Plaehn (ASICS Digital Inc)00:30:16

Joining the conversation are two fitness app marketers from ASICS Digital, Megan Silvey and Molly Plaehn. Megan focuses on growth and product marketing for both of the ASICS Studio and Runkeeper apps. Molly focuses on engagement with the Runkeeper userbase and connecting app users to the ASICS brand.

Questions Megan & Molly Answered In This Episode:

  • “How do you go about marketing the Runkeeper App?”
  • “Do you find it challenging to differentiate against other platforms or do you think that you have a core message that sets you apart?”
  • “How important is testing to ASICS in terms of acquisition?”
  • “Are there certain learnings that you take from one app then bring to the other?”

Timestamp:

  • 00:16 Megan and Molly’s introduction
  • 00:56 Megan’s background, where she came from, and her career at ASICS Digital
  • 02:14 Megan’s experience in the agency landscape
  • 03:08 Molly’s background and her career focus at ASICS Digital
  • 05:17 Challenges feature in Runkeeper
  • 07:26 Asics marketing strategy for the Runkeeper App
  • 09:39 What makes Asics stand out
  • 11:45 What does testing look like from an acquisition standpoint
  • 13:37 Budget restriction
  • 15:33 Learnings from Runkeeper and Asics Studio
  • 17:52 Engagement strategy for both Runkeeper and Asics Studio
  • 19:51 Next steps for Runkeeper after the new integrations
  • 24:06 Megan and Molly’s perspective for connecting physical and digital experiences

-----------------------------------------

“We think that the future lies in really connecting these physical and digital experiences.” 
-Megan Silvey

“You know the brand because you got hit with them on Instagram about 700 times and you’re like, ‘Wow, this brand is cool, people are talking about it, and now I can see it in real life.’ So, that’s kind of what we’re getting back to is really connecting these experiences. Interpersonal connections aren’t going away any time soon.” 
-Megan Silvey

“Taking content that we already have but funneling it a little bit different and bringing in new creative assets from that we have from this line to drive new installs and potentially reach a different kind of ASICS user.” 
-Megan Silvey

ASICS Digital Inc (formerly Runkeeper)
Asics Studio
Remerge
Glossier

 

31 Mar 2021Building Resilience for Women in Mobile Gaming - Jayne Peressini (Electronic Arts)00:36:59

Jayne Pimentel is the Senior Director of Marketing and Growth at Electronic Arts. Electronic Arts develops and delivers games, content, and online services for Internet-connected consoles, mobile devices, and personal computers. EA has more than 300 million registered players around the world.

Questions Jayne Answered in this Episode:

  • How did you get started in gaming? 
  • Your dad was a big influence on your affinity for gaming and the decisions you’ve made in your career. Can you talk a little bit about that? 
  • How did you grow from your experience getting laid off? 
  • Did you have any mentors who helped you along the way in your career? 
  • Is there a common theme in the advice women come to you for?
  • What is the worst piece of advice that you’ve ever received? The best advice?
  • How do you help develop a culture that embraces failure and learning for your team?
  • How do you manage your work-life balance? 


Timestamp:

  • 1:43 Jayne’s history and love of video games
  • 5:40 Dad’s influence on Jayne’s career in gaming
  • 8:08 The light from dark times in following her passions
  • 14:22 Jayne’s mentors along the way
  • 16:18 Words of wisdom for women in mobile gaming
  • 20:05 Worst and best advice Jayne ever received
  • 27:07 Developing a culture of embracing failure and learning
  • 30:30 Work-life balance
  • 33:05 Jayne’s advice to women starting their careers

Quotes:

(10:25-10:42) “I fell into my own in terms of mobile games. I went to Machine Zone and I fell back in love with mobile games. I fell back in love with the work as well. Performance marketing, all that comes with, really, is my passion and my skillset. So it’s nice I can combine those things.”

(12:13-12:42) “I want power. That’s a big thing for me, the ability to influence and the ability to support women in our industry. And so, that is what my passion has morphed into. It’s not just mobile games as a category but the people within mobile games, and specifically the women because I’ve seen the shit that we have to deal with and I’ve been part of that. I show up every day as if it was the person I wish I had when I started my career.” 

(17:47-18:21) “For women, I feel like we hold ourselves to such a high standard in terms of we let bad days define us and we let bad moments define us. Even feedback. I ask for feedback all the time and I take everyone’s feedback as truth to me as a person and I never question feedback. I’m always like, ‘yep, that’s right, I was an asshole. Yep, I should do that.’ And in fact, you don’t have to. You don’t have to agree with all of the feedback. You can listen to it, but you don’t have to wear it.” 

Mentioned in this Episode:

05 Feb 2025Apptivate Live: Building a winning UA framework - Oğuz Ayar (Voodoo), Pan Katsukis (Remerge)00:41:09

Remerge presents Apptivate Live – a podcast filmed on stage at the recent App Promotion Summit in Berlin. This episode features Pan Katsukis, the CEO & co-founder of Remerge, and guest, Oğuz Ayar, who leads growth and user acquisition for Voodoo, a Paris-based developer of world-renowned apps and mobile games. In the chat, they cover how to set up and optimize your mobile ads for both UA and retargeting campaigns.

Questions Oğuz answered in this episode:

  • Tell us about your background with mobile games and non-gaming apps.
  • What’s a go-to framework that game and app developers can use to set up a UA strategy?
  • How easy or difficult is it to get set up with an MMP?
  • What’s the next step after getting set up with an MMP?
  • How do you figure out what budget you’ll need for a specific advertising channel?
  • What’s your approach to optimizing ad campaigns?
  • How do you integrate retargeting and what are you trying to achieve?

Timestamp:

  • 4:00 Introduction to Oğuz Ayar
  • 8:30 Why you need an MMP
  • 13:46 Choosing channels for your UA framework
  • 17:17 The metrics that count
  • 21:25 Estimating budgets for testing channels
  • 23:50 Optimizing and testing creatives for mobile ad campaigns
  • 35:00 Considerations for retargeting

Quotes:

(8:31-8:47) “The bedrock of the whole operation, from the product to marketing to everything else, is going to be how you set up your data structure and business intelligence structure – and that’s going to fall back down to what’s your MMP.”

(20:00-20:28) “My point is CPI has never been critical, really, especially as a target. As a metric itself, yes, of course, it is something that we need to keep an eye on. But, all that matters in the end is the value you're getting for every dollar you spend. And like I said, this is going to change based on what creatives you're using, campaign type, channel, etc."

Mentioned in this Episode:

13 Nov 2018Fraud with Sam Bruns00:17:52

In this podcast, mobile marketing expert, Sam Burns, covers the different types of ad fraud from click injections to bot traffic and offers advice on how to spot it and stop it. He also offers a vision of a future in which fraud could be minimised globally.

08 Jun 2022How to Address Disrespectful Co-workers - Mariana D’Avila (Appreach)00:42:31

Mariana D’Avila is a natural at being a leader and confronting inappropriate behaviors towards women in the workplace. In this episode, she shares more than one occasion in which she had to pull a coworker aside to address their disrespectful behavior. She gives her tips on how to address this situation in a productive and compassionate way.

Mariana D’Avila is the Head of Growth at Appreach, which consults app companies on holistic media strategies. She is based in Ceará in Brazil by the beautiful beach of Taiba where she kitesurfs in her free time.

Questions Mariana Answered in this Episode:

  • Tell us about starting your career in mobile and moving into a management position at a young age?
  • Managers often feel like they’re supposed to have all the answers. How do you deal with that?
  • What do you need in your day-to-day to do your best work?
  • What is a leadership lesson that’s transformed your thinking?
  • What’s been the most challenging part of your career so far?
  • Who do women speak up in a situation where male colleagues are being condescending?
  • How have you been able to build your support net?

Timestamp:

  • 3:44 Appreach & Mariana’s role
  • 9:10 Awareness as a manager
  • 13:41 Must-have for success
  • 17:31 Biggest leadership lessons
  • 22:57 Mariana’s biggest challenge so far
  • 27:35 Speaking up to disrespectful colleagues
  • 33:54 Build your network of women professionals
  • 37:00 Getting your message through

Quotes:

(10:26-10:33) “I think you need to always be able to raise your hand, to be humble, to say, ‘I don’t know.’”

(12:40-12:56) “Self awareness is one of the most important things to have because if you don’t know yourself, if you don’t know your triggers, you’ll find yourself lost. Not just professionally but what you want for your life.”

(17:40-17:48) “Knowledge is the one thing no one can take from you. So be committed to developing it every day.”

Mentioned in this Episode:

10 Nov 2020One-to-One Lifecycle Marketing Tips for Mobile - Jessy Hanley (Intuit)00:33:36

Jessy Hanley is the Director of Ecosystem and Lifecycle Marketing at Intuit. Intuit develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. Previously, Jessy also worked in marketing at Wag Labs, Uber, Ginger, and GSN Games. 

Questions Jessy Answered in this Episode:

  • How do you bring your startup mentality to larger companies, like Intuit?
  • As a lifecycle marketer, how do you set yourself up for success in order to reach your end goal of one-to-one customization?
  • How do you break down the manners in which you decide to communicate with consumers?
  • How have you incorporated machine learning into your work at Intuit?
  • When you first started in the lifecycle and retention sphere, did you feel like you had a seat at the table? How has your role changed over time?

Timestamp:

  • 4:30 Jessy’s start in mobile marketing
  • 10:39 One-to-one customization with lifecycle marketing
  • 13:11 The “Happy Path”
  • 15:48 Start with what you want to communicate
  • 19:40 Models & rules with machine learning

Quotes:

(11:03-11:16) “You have to start with one-size-fits-most, one-size-fits-some, one-size-fits-you, and taking that mentality. Because at the end of the day, it’s really important when you’re thinking about lifecycle to make sure you don’t have holes in your lifecycle.”

(16:32-16:47) “So some customers really respond to push, others really respond to email, others will ignore everything you send unless they see it in the product. It doesn’t change the fact that they still need to be communicated with. So what I like to do is, that instead of starting with the channel, start with what it is that you want to communicate.”

Mentioned in this Episode:

25 Dec 2019Re-broadcast: Excelling Marketing Strategies - Matthew Sadofsky (Studio)00:26:48

Matthew Sadofsky is the chief growth officer and chief marketing officer at Studio, a fitness app providing instructor-led video classes. His experience in the mobile app marketing industry runs the gambit, from dating and gaming to music and fitness.

Questions Matthew Sadofsky Answered In This Episode:

  • What are some things that mobile marketers are doing wrong or overlooking?
  • What does your ideal team look like?
  • Where does over-bloating occur the most in regard to job function?
  • Is paid media becoming more or less effective for marketers?
  • How are you measuring incrementality in new user acquisition?

Timestamp:

  • 6:30 Don’t over bloat the size of your marketing team
  • 7:30 The ideal size and makeup for marketing teams
  • 9:28 UA is overstaffed, retention marketing is underserved.
  • 10:38 Usability tests and surveys at Studio for retention
  • 13:00 Today’s value of paid media
  • 16:33 Indicators within incrementality analysis in new user acquisition
  • 17:18 The similarity method
  • 21:51 The importance and barriers to iterating on creative

Quotes:

“Don’t over bloat. You can create a lean marketing machine using technology nowadays.”

“There are ways that you can build these really robust pipelines and even tools that’ll do automation management for you where you don’t need the size of teams that some companies still have in their marketing departments.”

“I think we all strive to balance creativity and analytics, but I think we all skew more slightly toward the analytic side. And very few companies, unless you’re a very large company, have an in-house creative director for their user acquisition program.”

Mentioned In This Episode:

Studio
Paltalk
PeerStream (formerly Snap Interactive)
Tilting Point
TIDAL
Her
ClearBrain
Uber
TryMyUI

14 Apr 2020Getting Holistic with ROAS - Shay Yosifon (Beach Bum Games)00:30:17

Shay Yosifon is the vice president of marketing at Beach Bum Games, which focuses on bringing evergreen card and board games to mobile.

Questions Shay Answered in this Episode:

  • How does working with games people are already familiar with affect your need for interactive game-play creative?
  • How do you measure performance? Is D7 your “true north”?
  • When you’re doing your retroactive analysis, do vendors that weren’t hitting your D7 goals actually become really valuable for you?
  • What are some other benchmarks that you’ve found valuable?
  • How are you adapting your performance marketing strategy on platforms, like Google and Facebook, that are integrating more automation?
  • What is your iterative process for developing creative?

Timestamp:

  • 4:04 Creative strategy for nostalgic games
  • 6:45 ROAS curves for different channels
  • 11:57 Determining ROAS with a retroactive perspective
  • 15:23 Benchmarks outside D7 that matter
  • 20:17 How automation opens doors for the creative marketer
  • 22:51 Investing in the creative process

Quotes:

(7:59-8:34) “Not all channels are created equally. And we do see, especially today, that we’ve seen on one hand a lot of consolidation of traffic sources, but on the other hand, you can’t say that your audio campaign should be measured the same way as your influencer campaign, the same way as your rewarded video campaign, the same way as your facebook campaign.”

(28:45-29:00) “Even within creative, it’s always making sure you’re taking a long view approach on things, but also to make sure that you’re not only looking at your early set KPIs but think about other KPIs that might have an effect on it.”

Mentioned in this Episode:

08 Nov 2022Prioritizing Countries for an International App Launch - Mert Çamur (GameGuru)00:17:06

Mert Çamur leads the user acquisition and creative marketing teams at GameGuru, a casual and hyper-casual mobile game publisher based in Istanbul, Turkey. In this episode, Mert shares how he decides which international markets to prioritize and how much of his marketing budget to allocate when launching a casual or hyper-casual mobile game. He also shares his biggest pieces of advice to mobile marketers who are making the switch from working with publishers to self-publishing.

Questions Mert Answered in this Episode:

  • How do you optimize your app based on user behavior in different countries and regions?
  • How do you prioritize regions when it comes to games?
  • How do you decide how to allocate your marketing budget?
  • What have been the hardest markets to break into?
  • What advice would you give other marketers who are considering making the switch from working with publishers to self-publishing? What are some things you wish you’d known beforehand?
  • What are your thoughts on creative strategies for international markets?
  • Do you have a favorite country to break into? Least favorite?

Timestamp:

  • 1:38 Mert’s career journey
  • 3:04 About GameGuru
  • 5:00 Tracking the right events
  • 6:16 Marketing to different geos
  • 8:07 Deciding what countries to prioritize
  • 9:24 How to allocate your marketing budget
  • 10:35 The hardest market to break into?
  • 12:18 Making the switch to self-publishing
  • 13:45 When to localize your creative strategy
  • 15:46 Favorite countries to break into

Quotes:

(6:20-6:36) “With our campaigns we try to reach users from different cultures, income groups, genders, education levels, and interests. That’s why we differentiate our creative strategy, media planning, and monetization strategy according to countries.”

(9:30-9:43) “The first issue you should pay attention to when you’re allocating your budget between countries is can you allocate a budget that meets the minimum learning threshold in the networks in which you’re working?”

(12:18-12:22) “Be brave – Make mistakes and learn from your mistakes.”

Mentioned in this Episode:

25 Aug 2020Building Trust with Mobile App Users During Coronavirus - Alexandra Kleemann (Shpock)00:25:55

Alexandra Kleemann is the Head of Marketing at Shpock, an online marketplace for second-hand goods. She is based in Vienna, Austria. 

Questions Alexandra Answered in this Episode:

  • What was the single greatest challenge of learning performance marketing from the ground up?
  • What sets Shpock apart from other online marketplaces?
  • How do you keep the original sense of community now that you’re a nationwide app? 
  • How did adding a delivery feature affect your position as Head of Marketing? 
  • How did you adapt to the challenges that coronavirus presented to your app? 
  • Where did you deliver your messages around coronavirus and changes to the app? 
  • What was the tipping point in which Shpock decided it wasn’t safe for users to be using the app to meet up? 
  • Would you have done anything differently?

Timestamp:

  • 3:30 Alexandra’s start at Shpock
  • 4:50 Single greatest challenge diving into mobile app performance marketing
  • 6:55 What sets Shpock apart
  • 8:27 Evolution of being a local marketplace to nationwide
  • 12:45 The risks and opportunities that came with coronavirus 
  • 18:58 Communicating big changes with users 
  • 23:30 Uplift here to stay

Quotes:

(16:49-17:16) “It was really successful. We saw a very good uplift in numbers. We even saw a journalist reaching out to us why we did it because they had seen our messages and they had realized that this was a big risk for us. And it actually turned out really well because I think users understand that at this point we weren’t looking out for business, we were actually looking out to make sure it was a safe experience. And I think that was really well received.”

(17:39-17:52) “After all the theoretical discussions that we had around ‘we are becoming the U.K’s must trust marketplace, how do we convince our users of that?’--this was the perfect opportunity to prove it, I would say.”

(19:18-19:32) “We even implemented new touchpoints within the product because one of the learnings that we had was that, even if you use lots of touchpoints already, there’s still people who are going to miss out on the message because users don’t always read what you send them.”

Mentioned in this Episode:

06 Nov 2024Early growth marketing tactics to maximize ROI - Kevin Kawai (NewsBreak)00:25:24

With so many factors to consider when bringing an app product to market, where should growth marketers focus their time and attention to maximize return on investment? To answer this question, Remerge host Taylor Lobdell interviews Kevin Kawai, a seasoned growth marketer with over ten years of experience. In this episode, Kevin shares key growth marketing tips on no-cost growth tactics, waitlist campaigns, lifecycle and paid user acquisition, optimizing onboarding, driving virality, paid advertising, performance metrics, and where growth marketing is headed with AI. 

Kevin is the Lead Growth Marketer at NewsBreak, a news app for current events, news, and weather alerts for your local community.

Questions Kevin answered in this episode:

  • What are some universal growth strategies that apply across the board of the different verticals you’ve worked with?
  • What do your weekly or monthly goals look like for NewsBreak?
  • You handle B2B and the lifecycle marketing for users. What strategies do you find more effective for managing both sides of the equation?
  • What are some key tactics you use to make sure people stay with your app?
  • What tips would you give someone who is trying to break into growth marketing? What background do they need to have?
  • How do you help boost signups, execute waitlist campaigns, and ultimately, conversion rates?
  • How are you marketing to get B2B advertisers on NewsBreak?
  • What’s your favorite go-to growth strategy?
  • How do you think growth marketing is going to change in the near future with all these AI tools?
  • How do you gauge the interest of users with a new feature?
  • How do you encourage someone who uninstalls your app to complete a survey?
  • Can you talk about balancing short-term tactics with the long-term view of unit economics when scaling an app?

Timestamp:

  • 0:53 Kevin’s background
  • 2:58 Kevin’s role at NewsBreak
  • 5:18 Tips for successful onboarding
  • 7:04 Breaking into growth marketing
  • 8:59 Implementing “waitlist” tactics
  • 10:53 B2B marketing for NewsBreak’s ad platform
  • 11:57 Tools and resources for go-to-market strategies
  • 14:18 How AI will impact growth marketing
  • 17:38 Where to focus your attention
  • 19:30 Success with user surveys
  • 21:40 Balancing short- and long-term goals for scaling
  • 23:53 Where to go in the South Bay of SF

Quotes:

(2:17-2:33) “I think one of the bigger misconceptions with early-stage organizations is that they try to achieve results in an immediate fashion, but a lot of these growth tactics tend to be more long-term projects.”

(12:05-12:19) “I’ve seen a lot of go-to-market strategies come from AI these days. And I think from the AI perspective, it probably gets you about 50 percent of where you need to be for a full strategy.”

Mentioned in this episode:

27 Oct 20205 Tips for Retargeting Mobile Game Users - Ian Masterson (Tilting Point)00:28:32

Ian Masterson is the Associate Growth Marketing Manager at Tilting Point, a mobile game publishing company. 

Questions Ian Answered in this Episode:

  • What are some of the big changes for Tilting Point this year?
  • When did you team start delving into retargeting?
  • What are some tips you’ve learned on your journey into retargeting?
  • Do you focus on lapsed paying audiences in retargeting or something else?
  • What’s your process for figuring out the messaging to the users you’re retargeting?

Timestamp:

  • 5:05 Tilting Point’s rebrand & acquired FTX Games
  • 7:38 A hurdle to retargeting for mobile game developers
  • 9:36 Understanding the user journey in retargeting
  • 11:20 Retargeting users in the first few days after install
  • 15:29 The name of your game--Apple vs Android app stores
  • 16:50 When to pause when retargeting static lists
  • 20:10 Developing the right retargeting message

Quotes:

(11:06-11:13) “[Lapsed buyers] have been a major focus of ours. I think it is the jumping off point. These are your most valuable users. These are the ones you want to get back.”

(22:45-22:54) “I just went on [Reddit] recently and you get an idea of where people are getting tripped up early on in the game, where there’s bugs, what they’re looking for. So it’s really insightful.”

Mentioned in this Episode:

29 Jan 2020Diversifying Channels Beyond the Big 3 - Krishnan Menon (Fetch Rewards, Inc.)00:32:56

Krishnan Menon is the vice president of growth marketing at Fetch Rewards, Inc., a grocery rewards app that prides itself on being the easiest way to save on groceries. 

Questions Krishnan Answered in this Episode:

  • How much of your growth do you attribute to paid marketing?
  • Over time, does it become harder to diversify channels? Or does the need to diversify grow more?
  • Are you willing to be more lenient and take fewer efficiencies with new vendors in order to diversify?
  • What do you look for in a sales pitch from a new vendor?
  • Have you had success with the vendors you’ve found in Appsflyer and Singular reports?

Timestamp:

  • 6:40 Fetch Rewards’s growth trajectory and inflection point
  • 9:04 Paid marketing aside, a product still needs to be quality
  • 12:15 Thinking about how you will spend the next million 
  • 15:24 Testing the waters with a new channel and the goals that matter
  • 21:57 What I look for in a sales pitch
  • 24:50 Sourcing new vendors from key articles 
  • 31:11 The challenge Krishnan gives himself to be successful

Quotes:

“For me, at the end of the day, it’s about how many of these users are going to be active 30 days from now? I keep track of the quality of the user that is brought in.”

“It’s a case of what else can we do outside of the comfort zone of digital?”

“This is a tough industry. You have to be on it and really continue to be hungry in order for successes to be ongoing.”

Mentioned In This Episode:

Fetch Rewards, Inc.
Appsflyer
Singular

17 Apr 2024Should Gaming Apps Use Playable Ads in their Marketing Mix? - Gokce Oguz (Playable Factory)00:17:24

Gokce Oguz is the co-founder of Playable Factory, a Turkey-based company creating playable ads for gaming studios and brands with apps. Patrick interviews Gokce to learn all about playable ads for gaming studios and brands with apps. Find out what types of games or brands playables work best for, which types perform the best, when to iterate on your ads, and what the future of AI holds for creatives in mobile marketing. 

Questions Gokce answered in this episode:

  • What types of gaming studios are using playable ads? And is there a distinction between the types of playables being used and the subcategories of the gaming studios?
  • What makes a playable ad perform well, or not?
  • How much should advertisers be iterating on their playable ads?
  • Is there a difference between gaming studios and non-gaming studios when using these creative assets?
  • What’s your viewpoint on the future of AI and creatives in mobile marketing?

Timestamp:

  • 1:59 What does Playable Factory do
  • 3:43 Who uses playable ads
  • 6:12 What contributes to a well-performing playable ad
  • 9:07 When to iterate on playables
  • 10:40 Using playable ads for gaming apps vs non-gaming apps
  • 13:01 The future of AI and creatives in mobile marketing

Quotes:

(3:45-4:00) “Mostly casual game publishers and hyper-casual game publishers are using playable ads, but for publishers that have more mid-core games or role-playing type of games, it’s a little bit harder to use them.”

(4:08-4:20) “The brands and apps running campaigns in SDK Networks are the ones mostly using playable ads because they are performing the best in those ad networks.”

Mentioned in this Episode:

20 Apr 2021How to Nail User-Generated Content – Yoann Pavy (Diem)00:36:20

Yoann Pavy has started a new role as Vice President of Marketing at Diem. Previously, he was the Head of Digital Marketing at Depop. He’s recently launched his own podcast, Digital Marketing Finesse. Yoann is based in London.

Questions Yoann Answered in this Episode:

  • How do you source sneakers to consumers?
  • How was the marketing strategy at Depop developed and the level of success you saw from it?
  • How did Depop’s UGC perform across channels? Were some better than others?
  • What was your process for going to get more of this kind of content? How do you identify who’s a good candidate, and what was the process from there?
  • What are some of the risks or challenges when going through this process?
  • Can you tell us what is “Digital Marketing Finesse”?

Timestamp:

  • 2:51 Yoann’s background: from engineering to marketing
  • 14:15 What does Laced do?
  • 18:00 Depop’s street filming creative strategy
  • 24:04 Bad UGC vs Good UGC
  • 25:19 Making it native for each channel
  • 28:40 Depop’s process for developing its UGC
  • 29:58 Challenges
  • 33:01 Digital Marketing Finesse

Quotes:

(21:57-22:26) “Going back to the marketing strategy side, it’s like the marketing 101 that says testimonials are the key. Now you’re in b2b, you want testimonials. You’re in b2c, you want testimonials. Everyone talks about testimonials like the bread and butter of marketing to sell your product. So, we kind of made Gen Z testimonials, the new version of them—they were very raw, they were very real, and completely unscripted.”

(24:32-24:50) “So it’s like really keeping the truth of [user-generated content] is I think the key ingredient. And I do think that it almost doesn’t matter what the market base is about; it could be about anything. As long as you put the people using it at the forefront, it’s going to be real.”

Mentioned in this Episode:

24 May 2023Top 5 Mistakes Startups Make When Marketing New Apps - David Jumper (Hyper DP)00:29:06

Today’s guest is an expert in helping startups successfully launch new mobile apps and web products. In this episode, David Jumper, a managing partner at Hyper Digital Partners, shares the top five most common mistakes he sees startups making in their performance marketing, and offers his advice on what to do instead. 

David Jumper is a managing partner at Hyper Digital Partners. He’s a growth expert with over 15 years of experience in scaling apps and web products across the gaming, entertainment, and e-commerce verticals. 

Questions David Answered in this Episode:

  • What does Hyper DP do and do you work with specific verticals?
  • What are some of the key mistakes startups make when launching and marketing their apps?
  • What advice would you offer about MMP integration to ensure reliable tracking?
  • What is your point-of-view on how startups should or shouldn’t be thinking about creatives when it comes to growth marketing?
  • What advice do you have on optimization and the funnel for new apps?
  • What do you have to say about budgeting when it comes to running campaigns?

Timestamp:

  • 1:22 David’s background and Hyper DP
  • 8:51 Attribution: sacrificing measurement
  • 12:00 Caution when integrating with MMPs
  • 14:45 Making creative an afterthought
  • 18:30 Optimization errors and bidding down the funnel
  • 22:40 Spreading the budget too thin

Quotes:

(16:27-16:40) “Carve out a budget to make your creatives and set yourself up to make iterations of these in the future. If you don’t make this investment, maybe you’ll get lucky but more often than not, you won’t.”

Mentioned in this Episode:

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