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Is Firing Someone Bothering You? Here's What to Do

Do you find yourself as the leader of your salon, having to let someone go? It can be that they aren’t fitting in to your culture, or that they have toxic & derailing behavior, or maybe you caught them doing something, like stealing or lying…Whatever the situation, firing team members can be stressful.

What I'm going to share with you, is a result of years of experiences mostly doing this terribly. And what I want to do is help you avoid some of the things that I had to navigate, some of my own head garbage around how to do this well- how to be clear, how to be kind, and how to not let a situation get out of hand to the degree to which both of you are surprised by the outcome.

If you’re a salon owner and need some guidance with one-on-ones, grab  our FREE .pdf The "Must Have" Questions for a Successful One-on-One

0:00
When you find yourself as the leader of your salon having to let someone go, it can be that they aren’t fitting into your culture
1:19
When it comes to firing people, I did this horribly.
3:26
Firing someone is one of the most stressful parts of running a salon.
5:13
Mistakes I’ve made in letting people go.
7:12
What do you do when you have a team member who’s struggling?
9:16
Don’t surprise people.
10:36
On the very first day, let them know your expectations.
12:42
If you need help with monthly one-on-ones, you can sign up for a free PDF.

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This is the second part of last weeks episode…on how to fire someone. Last week we talked about a few ways to get it wrong…and how to set it up so you wouldn’t have to fire someone…if you haven’t listened to that, I suggest you go back and take a listen. ….. But then a few of you reached out to ask about how to actually go about firing someone correctly…because they needed help with finding the right words and such. Thank you so much for reaching out! So, in this episode we will talk about all of that. Let’s just say, terminating someone is never easy…and it doesn’t get easier

Firing employees is one of the toughest things to do as the owner of a salon. We develop friendships with our team members…they become like family. However, you are a business owner and have to make business decisions. Just remember to keep feedback about behaviors…not every termination will end smoothly…in fact, most do not. But just keep your chin up. Do the right thing. The right people will find you and your salon…

If you’re a salon owner and need some guidance with one-on-ones, go over to https://www.salonownershipmadeeasy.com/oneonone for our FREE .pdf The "Must Have" Questions for a Successful One-on-One


0:00
How to fire an employee correctly.
1:47
Most employee terminations are stressful and emotionally draining on owners.
3:31
The most common mistake that owners make is to address the problem, but then they don’t provide any next steps.
5:17
What do you own in having to fire an employee?
7:24
Don’t second-guess yourself when it comes to firing.
9:47
Give a letter of recommendation.
12:17
What to do if an employee asks you why they’re being terminated.
14:30
Make it clear that the topic isn’t up for discussion.
16:45
Don’t talk about it in front of clients and employees.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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When you are just opening up a salon…there are so many things to consider and make decisions about, like branding, décor, service menu, website, POS system, retail, compensation…so. Many. Things…But did you stop to consider that your business values are just as important as all those other things?

In today’s podcast, we’re going to break down what values are and why they’re so important to your salon’s culture. 

For your core values to really matter, it goes far beyond a simple list of guiding principles. Ideally, they need to authentically define how you and your team members (1) operate, (2) behave, and (3) interact on a day-to-day basis. They should be supported by accountability mechanisms so they can be easily integrated into performance management systems or your monthly one-on-ones.

 _____

If you’re a salon owner and need some guidance with one-on-ones, go over to https://www.salonownershipmadeeasy.com/oneonone for our FREE .pdf The "Must Have" Questions for a Successful One-on-One
_____

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

Links mentioned in Podcast:
Simon Sinek on Values
Brene Brown's List of Values

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This podcast episode is a bit different…I’m going to read you an article that I cut out of a newspaper over 30 years ago and I’ve carried it around with me ever since…I’ve hung it on several vision boards, I’ve had it taped to my bedroom mirror and now I’ve got it hung on my bulletin board in my office. This article has been my reminder…kind of like my guiding light. I was looking at it the other day and thought “if it’s helped me all these years, then it could help someone else too”.

If you’re a salon owner and feel like you're losing control of your team, go over to https://salonownershipmadeeasy.com/bringoutthebest for our FREE .pdf "Bring Out the Best in your Team" and find out the #1 thing you should be doing today to achieve ultimate success...it's easier than you think. 😃

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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As a salon owner, you’ve had to navigate your way through the Covid shutdown and reopening. And today, continuing supply shortages, insanely high gas prices, and high consumer spending, are driving the highest inflation rates in decades. 

The likelihood of our economy going into recession is high, and some economists say we are already there. 

What's the big deal about a recession? How does it affect your salon and you, as a salon professional, and why should you care?

Are you a struggling salon owner?

Do you feel like you want to work on your business, instead of in your business, but you don't know how to get out from behind-the-chair? Do you feel like you are doing your best just to hold it all together? Then our Know Better, Do Better: Roadmap for Salon Success is perfect for you! Get on our Waiting List Today!

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

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About ready to give up your career and become a permanent beach bum? Read through these tips to help you combat burnout before you throw in the towel.

GET OUT OF THE SALON: 

First and foremost, take a break. Take a day, a weekend, or if you can, a week off. Sometimes that’s all it takes to reinvigorate you.

CHANGE IT UP: 

Add new services, redo your retail area, or change up your background music. A “new” environment can help to break the boredom of your routine.

LEARN SOMETHING NEW: 

Go to a tradeshow. If there isn’t a show coming up, then take a class. If you can’t take a class, what about meeting up with other stylists in your area to share ideas? Maybe visit other top salons to see what they do that you don’t. You just might find some inspiration to take back to your business.

BECOME A MENTOR: 

Use your experience for good. Find a newbie and teach her everything you know. You might find that teaching others helps you see things in a whole new light.

CHANGE ROLES: 

Maybe it IS time for you to hand in your stylist hat, but for an even bigger and better one. Have you ever considered becoming an educator or an instructor, or even opening up your own salon? Maybe it’s time to take the next step in your career.

Are you a struggling salon owner?

Do you feel like you want to work on your business, instead of in your business, but you don't know how to get out from behind-the-chair? Do you feel like you are doing your best just to hold it all together? Then our Know Better, Do Better: Roadmap for Salon Success is perfect for you! Get on our Waiting List Today!

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Success is about hard work and focusing on your numbers. Tracking your numbers is vital to your success and your paycheck.

Write your goals down…goals should be 1. Specific 2. Measurable 3. Have a Deadline

What are the most important numbers to be looking at?

1.     Increasing your Average Ticket.

2.     Number of Clients

3.     Number of Client Visits per Year

4.     Average Retail Ticket

5.     Client Retention

If you want more, you must do more. 

Remember - Successful people do the things unsuccessful people don’t want to do. 

I can’t wait to hear all about your achievements. Let me know…

Are you a struggling salon owner?

Do you feel like you want to work on your business, instead of in your business, but you don't know how to get out from behind-the-chair? Do you feel like you are doing your best just to hold it all together? Then our Know Better, Do Better: Roadmap for Salon Success is perfect for you! Get on our Waiting List Today!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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When building relationships with clients, one of the most important and difficult things to do is handle complaints properly. Here are tips to help turn a client’s negative experience into a positive one.

Be in the Moment

Let the client know you can sense they are disappointed with how the design is looking. Ask them to offer feedback to what is specifically the problem area. Handling the problem in the moment will increase the probability of satisfaction

Practice Reflective Listening

After listening carefully to the client’s feedback, restate back to them what you heard to allow them a chance to make corrections to your listening skills. Be prepared to ask question to clarify any areas that have a lack of clarity.

Position the Feedback

Express appreciation for the client’s honesty, which will now allow you to meet their needs. Offer the option of making changes if possible, during the existing service or make plans for future satisfaction in the form of a return service, gift card or rescheduling with a different designer

Learn From Experience

Making changes to gain client satisfaction provides a learning experience that will help build your professional listening and flexing skills.

Are you a struggling salon owner?

Do you feel like you want to work on your business, instead of in your business, but you don't know how to get out from behind-the-chair? Do you feel like you are doing your best just to hold it all together? Then our NEW  Roadmap for Salon Success is perfect for you! Get on our Waiting List Today!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

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You know who we’re talking about…she’s the one who never has anything nice to say about anyone else and is constantly complaining. Don’t let her bad vibe crush your zen attitude.

Don’t succumb to the power of gossip. 

It’s a rare person who isn’t at all interested in gossip, but next time one of your coworkers is telling all the dirty little secrets about another salon employee just walk away. It’s one thing to want to know celebrity dirt, but it’s another to partake in a dish session about what someone “heard” about someone else in the salon. It’s just bad form to perpetuate rumors and the easiest way to get that gossip to stop spreading rumors is to ignore her. She’s not going to keep talking if there’s nobody interested in her story.

Don’t EVER talk about clients in front of other clients. Period.

End of story. As soon as a client hears you talking about another client, she will wonder if you do the same with her once she leaves the salon. It’s unprofessional. If your coworker is doing it, don’t engage her in the conversation.

Be like a duck and let it roll right off your back. 

If you have a complainer on your hands, just ignore it. You don’t need to snap at the person, just walk away.

Deal with your dirty laundry in the laundry room. 

If you absolutely must say something to another coworker, don’t ever do it in front of clients. Ask to speak to the offending person in the back room or later when the salon is closed. Only then should you bring up your concerns with how the person is conducting herself.

If it isn’t something you can work out between yourselves, get the manager or owner involved. 

Sometimes it takes a third party to solve the problem. Or if it’s more serious and you suspect your coworker of something worse than idle gossip, you definitely want someone with authority to intervene.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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PITCH IN. 

Train your staff and front desk to be aware when another stylist is having a hard time keeping up, for whatever the reason. Make it common practice to help out. Coworkers should always be prepared to sweep up hair, shampoo a guest, or even finish a coworker’s customer by blowdrying.

 FESS UP. 

Always admit you’re running late. When your customer arrives, tell her you’re behind schedule and that you’re terribly sorry. Tell her how much longer you are going to be; this allows the client to run an extra errand or grab a bite to eat.

 DOLE OUT. 

Give something back to the client by way of apology for making her wait. Consider giving a discount, a coupon for a discount on a new service offered, or a small retail product. 

 CALM DOWN. 

Never panic, skip steps, or rush the service however much you might be tempted to do so. Stay professional and indicate by your words and your actions that you really do respect your customer’s time. If you’re disastrously behind, give a call to some of your later clients and see if you can reschedule them, or at least give them a heads up that you’re running late.

Are you a struggling salon owner?

Do you feel like you want to work on your business, instead of in your business, but you don't know how to get out from behind-the-chair? Do you feel like you are doing your best just to hold it all together? Then our NEW Course:  Roadmap for Salon Success is perfect for you! Get on our Waiting List Today!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

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Statistics show only a small percentage of hairstylists are living a comfortable life. While the other 80% are struggling to make ends meet. Today I will break down the top 5 qualities the most successful hairstylists seem to have in common.

So these are the five qualities of a successful hairstylist. Where do you rank yourself ? Is 2023 the year that you’re going to prove everyone wrong. Are you going to be part of the top 20% killing it? If so, go over and snag my new PDF “Are you Prepared for Real Salon Growth? You’ll find out the seven critical benchmarks you should be hitting and more importantly, you’ll learn what it takes to achieve real growth behind the chair and in your salon. 

https://salonownershipmadeeasy.com/realgrowth

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Today's episode is a throwback of one of our most popular episodes...it will help kickstart your new year and new goals!

I know we coach on the client consultation a lot! But the consultation is truly the most important part for setting you and your client up for a successful service. Let me share with you five easy steps to remember to cover all your bases. I like to call it the 5 C's of the Consultation:  Cut, Color, Condition, Cost & Convenience. Remember these five and watch your career take off!

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Today we talk with my friend, April Cox, about what it takes and what it actually looks like to become a brand educator.  If you'd like to connect with April, here is her Instagram link:  @coxcut5

Pros of being a brand educator in the beauty industry include:

1. Opportunities to travel: Many brand educators are required to travel to different locations to educate others on the company's products. This can be an exciting opportunity to see new places and meet new people.
2. Networking opportunities: Being a brand educator allows you to meet and work with other professionals in the beauty industry, which can lead to new job opportunities and valuable connections.
3. Job stability: The beauty industry is a large and growing market, which means that there is a high demand for brand educators. This can lead to job stability and long-term career prospects.
4. Flexibility: Many brand educators are self-employed or work on a freelance basis, which can provide more flexibility in terms of scheduling and work-life balance.

Cons of being a brand educator in the beauty industry include:

1. Long hours and irregular schedule: The schedule of a brand educator can be irregular, and often requires long hours, including nights and weekends.
2. Constant learning and adaptation: The beauty industry is constantly changing, and as a brand educator, you will need to stay current on new products, techniques, and trends.
3. Sales pressure: Brand educators may be under pressure to meet sales targets and represent their brand positively, which can be stressful.
4. Competition: The beauty industry is highly competitive, and there may be many other brand educators vying for the same opportunities.
5. High expenses: Some brand educators may need to cover their own expenses such as travel, accommodation, and product samples.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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If you’re having trouble figuring out who exactly you are, don’t sweat it. Sometimes, all you need is a simple brainstorm to help you get clarity on who you are as a brand.

Ask yourself:

·       Why did we start this business?

·       What are beliefs and values that are important to us as a company?

·       What do we do better than anyone else?

·       What makes us special?

·       If we could describe our brand in three words, what would they be?

·       What are the three words we would want our customers to use to describe us?

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

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Building a brand identity is not an easy task.

Your logo design, brand messaging, brand colors, and brand fonts all must come together to tell the story of your brand.

 And that story must resonate with your audience.

No pressure.

So let’s see if we can demystify just one part of that process: picking the perfect fonts for your brand.

The perfect brand fonts should:

●      Be unique & unforgettable.

●      Be legible.

●      Work on every platform.

●      Communicate your brand personality.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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When it comes to color, it's important to remember that different hues can evoke different emotions in people. Think about what emotions you want to convey with your brand and choose colors accordingly. For example, if you want to convey a sense of trust and professionalism, you might choose shades of blue. On the other hand, if you want to convey energy and excitement, you might choose shades of red or orange. And don't forget about the colors in your logo, they also play a huge role in how people perceive your brand. So make sure to choose colors strategically to make the most impact.

Mentioned Link in Podcast:
Color Palette Generator:  https://coolors.co/

Hex Code, CMYK & RGB

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Okay, so logos are a big deal, right? It can be a little intimidating to make one, but they're essential for any business, big or small. They're basically the face of your brand, you know? They have to convey who you are, what you do, why you do it, and how you do it all in one little image. You're gonna use it everywhere - social media, presentations, marketing stuff, business cards, and more. It's a lot to ask from one little graphic, but that's the job of a good logo.

Don’t worry, I’ve got you covered with a whole load of logo design tips, tricks and walkthroughs. Whether you’re a beginner or just in need of a refresh, follow these tips and tricks to help you get started and make a really good logo today.

Links mentioned in Podcast:
LogoMaker
Work with a designer:   Fiverr

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Have you ever scrolled through social media and start comparing yourself to others? Of course you have...we all have, and it's a terrible, soul-crushing thing to do to yourself. You see, most people only give you a snapshot of their lives - and it usually looks highly successful. Then it makes us feel like we are doing enough. Don't fall into that trap!
Today's episode is about thinking about the journey to success...I share a bit of my story, so maybe you can relate. 
Success is really about showing up consistently, doing the things that most people don't want to do...

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Are you the type of owner who hates to look at their reports? 

You probably paid for a POS system that is wonderful at keeping track of your appointments, but usually they come with some pretty powerful reporting capabilities too. Today we talk with Jules Reese, a Customer Success Manager at Boulevard. He’s going to break down the top five reports that owners need to be aware of and give us some examples of how they are used in the salon for growth. 

Jules Reese is an Enterprise Customer Success Manager at Boulevard, provider of the client experience platform purpose-built for appointment-based, self-care businesses. At Boulevard, Jules works directly with customers to help them maximize their technology investments, deliver the best possible experience to their clients, and amplify their growth potential. 

Prior to joining Boulevard, Jules spent 10 years in the salon industry, working as a stylist while also managing business administration for multi-location hair salons and barbershops in Ohio, San Francisco, Los Angeles, and New York. 

Passionate about the industry, Jules is dedicated to helping salon owners and managers grow, expand, and franchise their businesses.

Connect with Jules on LinkedIn:  Jules Reese

@joinblvd

Copy of Salon Today Article:

Five Ways Salons Can be More Efficient Without Sacrificing Client Experience

Grab your FREE PDF of The In-Salon Training Toolkit today.

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In today's highly competitive world, the ability to sell haircare products is a critical skill for success. Unfortunately, many stylists struggle with the fear of selling, often feeling uncomfortable or pushy when trying to make a sale. Overcoming this fear is essential for not only the stylists success, but also the success of the salon. In today's episode, we will discuss five ways to overcome the fear of selling.

1. Shift focus to the client's needs: Encourage hairstylists to view selling not as a pushy, self-serving process, but as a way to help clients achieve their desired hair goals. By prioritizing the client's needs, hairstylists can feel more confident and comfortable making product or service recommendations.
2. Provide product knowledge training: Offer hairstylists training on the products they use and sell. Educating them about ingredients, benefits, and how the products work can help them feel more confident in their ability to make recommendations to clients.
3. Build rapport with clients: Developing strong relationships with clients can make selling easier and more comfortable. By building trust and understanding the client's needs, hairstylists can make more informed recommendations and sell with more confidence.
4. Use visual aids: Utilize visual aids like product displays and before-and-after photos to demonstrate the value of products and services. This can help clients visualize the results and increase their likelihood of purchasing.
5. Celebrate successes: Celebrate when hairstylists make successful sales, no matter how big or small. This recognition can boost morale, increase confidence, and motivate hairstylists to continue selling in the future.

Bottomline, if your client isn't buying haircare products from you, their trusted stylist or salon, they are getting them somewhere else. Usually they run down the street to Target, or they will order online...but regardless, they want the magic potion. 

Be different. Be the one that gets excited about what you have to offer...which are solutions to their hair concerns. 

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Salon owners often start out in the industry as stylists who are passionate about providing excellent customer service and making their guests feel beautiful and confident. As a stylist, the focus is on personal goals and delivering exceptional service to clients, which can be incredibly rewarding. However, when a stylist becomes a salon owner, everything changes.

Becoming a successful salon owner is no longer about individual achievements, but rather about nurturing and supporting a team of employees to become their best selves. This transition can be challenging, but it is necessary for growth and success.

One way to begin transitioning from working behind the chair to becoming a full-time owner is to step back slowly. Consider removing one shift every quarter or every six months to ease into the change. Another helpful tip is to start a leadership team that includes members from each department.

Consistent leadership team and salon staff meetings are also essential for success, as they allow for planning, coaching, and collaboration. It is also important to coach, mentor, and guide each team member through their career path.

Lastly, it is essential to approach this transition with love, compassion, and heart. Treating everyone with the same kindness and respect that you would want to receive can go a long way in building a successful team and business.

Remember, becoming a strong leader takes time and effort. Be kind to yourself and measure success one step at a time.

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I recently read an article in Modern Salon, with exciting news about the potential and stability of the beauty industry.

A study was recently carried out in 330 salon locations across 36 states, representing approximately $184 million in payroll compensation. The study involved the submission of W2 earnings from 3,391 employees and a 50-question survey that gathered both qualitative and quantitative information. The study team wrote the survey and a think tank was assembled to review it for any methodology errors or biases.

The Study findings were revealing. Previously published statistics on beauty professionals showed low hourly wages and little opportunity for growth. This updated research tells a different story.

Here are the results of the study:

·         The average hourly rate for a salon professional in the study was $38.37/hour.

·         24% of those surveyed earned more than $48.08/hr—the amount necessary to earn $100k+/year if adjusted to a 40-hour work week.

·         The average W2 was $54,307, but if adjusted to full-time hours, that went up to $79,807.

·         Beauty pros enjoy flexibility in their hours. The average amount worked was 27.8 hours per week, and 99% of owners offer scheduling flexibility.

·         96% of salons are offering benefits to employees and 90% offer new hire training programs/ongoing education.

There were many notable findings from the study, which those familiar with the salon industry may not be surprised to learn. But for the first time, we have data to educate owners, professionals, prospective students interested in a career in beauty. One exciting finding in the Study was the potential and stability the beauty industry offers. There are 30+ careers available to beauty pros and 94% of businesses are hiring.

“While other industries are doing mass layoffs or contracting their workforce, the data shows plenty of open jobs in the beauty industry. There’s a level of job security in the beauty industry that other industries don’t provide.”

“The data confirms what many industry insiders know—a career in beauty offers the potential for strong earnings, scheduling flexibility, and the ability to practice a craft you love”. “This data can help bridge the gap between perception versus reality on what a career in beauty really looks like, for those inside and outside the industry.”

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Your staff is hands down (like, no doubt) the most critical element in making your salon successful. It's crucial to hire a group of individuals who work together as a united, driven, and pumped-up team. Apart from training, the best way to ensure your salon's success is by hiring the right people.

So today, we are going to look at the very best salon interview techniques to carry out in order to hire the best-of-the-best!

If you're looking to hire the best candidates for your salon, follow these 7 must-dos during the interview process...

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Phrases you’ll only hear an average salon owner say…and replace that mindset with a successful salon owner…

1.I’m not in it for the money. I’m in it for the art.
I value my skills, expertise, and creativity and believe that they deserve financial recognition.
2.It’s impossible to make money in this profession. Clients simply don’t see my worth.
I stand out from my competitors by emphasizing my unique qualities and carefully crafting my brand. This builds my reputation in the industry.
3.I hate selling.
Retail products complement the services I provide for my clients.
4.My clients come here to see me, not my team.
I surround myself with positive and successful people, hiring team members who are more skilled than I am. My team is crucial to my business.
5.I need to discount in order to get clients in.
I prioritize exceptional care for each client, which earns me their respect and loyalty.
6.You can’t make the same amount of money in the salon industry that you could 15 years ago.
I hire top-notch specialists to assist me in the salon so I can focus on expanding and growing my business.
7.I can’t afford to spend a day outside the salon, it won’t run by itself!
Thanks to my success, I can indulge my passion for hair and beauty outside of work and travel the world.
8.There’s no way I can see myself being able to retire anytime soon.
I aim to make the most of my profession to provide a wonderful life for my family and donate to worthy causes. My success and the experiences I offer to my clients make the world a better place.

Pretty huge difference, right?
Let's not get too deep, but how you see yourself and your salon's value as an owner affects how your clients see you. This can determine if they spread the word and recommend you to their friends. So, as a leader, don't forget that the vibe you give off can have a big impact.

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As hairstylists, we learn from experience, reading, and practicing, but sometimes we still scratch our heads when bad hair color happens to good clients. We like to point fingers and blame the client, but it's not always their fault. Sometimes, it's because we messed up and didn't follow the rules, or never learned them in the first place. You know what they say, you gotta learn the rules before you can break 'em!

Today we’re going to talk about the top toning mistakes…why they happen and how to correct them. 

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I vividly recall the day when I checked my schedule to see who was coming in. Like many stylists, I have my favorite guests and that day, I was thrilled to see one of them on my schedule.

As she sat in my chair, I noticed something was different and asked if she was okay. To my surprise, she burst into tears and held my hand, sharing that she had just been diagnosed with cancer. In that moment, my own eyes filled with tears and all I could do was embrace her.

At the time, I was still early in my career and had not been trained on how to safely care for a client with a compromised immune system. Looking back, I realize that I made mistakes and was not properly equipped to provide the care and support that she needed.

However, over the past 30 years, I have had the privilege of working with many women battling cancer and have learned a great deal about what to do and what not to do. In fact, performing makeovers for these women has become one of the most rewarding aspects of my career.

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In today's "throwback episode" we revisit my friend April, to discuss the differences between commission, booth rental and suite ownership. 
 
April Cox is an American Board Certified Hair Colorist. She is also an Educator for Eufora International since 2005 as an Academy Instructor in Core Shapes for precision cutting and a Color Educator since 2016, with now just joining the curl team in 2020. These positions give her the opportunity to travel to salons and share education to inspire and share. She also earned Educator of the year in 2019. Today we are sitting down to discuss the differences between working as an assistant, and the differences of working in a commission salon, a booth rental salon and a salon suite. 

April's Education Page: https://www.instagram.com/coxcut5 
April's Salon Page: https://www.instagram.com/splittinghairssd ___ 

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Do you have a dress code? Do you even need a dress code? What does a dress code do for your culture and your brand?
Let me share what has worked for me in the past...I'd love to hear what's working for you.

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If you are considering selling your salon, there are a few things I’d suggest. Maybe you hire a broker. Maybe you sell it to a stylist. Whatever your decision, you first need to know what your salon is worth. So, let’s talk about how you do that. 

The Two Common Business Valuation Methods are:

1.       Total revenue multiplied by 25% to 35% + fair market value of inventory

2.       Two to Three times the pretax income + fair market value of inventory

Example Salon

Let's assume a Beauty salon is 1500 sf, located in a retail strip center, and has a ton of foot traffic.  There are 10 stations and waxing and facial rooms.  It's the only salon within a 3 mile radius and there is 6 months remaining on the initial lease.  To generate additional sales the salon also sells hair, face, and nail products.

The financials are as below

 |   | 2014 | 2015 | 2016
| Service Revenue | $300,000 | $350,000 | $400,000
| Product Revenue | $100,000 | $120,000 | $130,000
| Total Revenue | $400,000 | $470,000 | $530,000
| Payroll | $250,000 | $300,000 | $350,000
| Pre-tax Income | $74,000 | $81,000 | $90,000
| Inventory | $30,000 | $30,000 | $30,000

 Steps to Calculating the Value of a Beauty Salon

1.       Estimate the fair market value of all the inventory.  In the beauty salon business products can expire.  It's not uncommon to factor in a discount of about 20% to 30%.  After using a 25% discount the inventory for 2016 would be valued at $22,500

2.       Determine the right multiple of pretax income.  A strong business will have a higher multiple.

3.       Determine the strengths and weaknesses of the business.  

4.       Take all the factors into account and run both formulas.  For this example, let's assume the middle of the road seems best.

$530,000 X 30% = $159,000 + $22,500 (fair market value of inventory).  Total = $181,500

2.5 X $90,000 = $225,000 + $22,500 (fair market value of inventory).  Total = $247,500

Splitting the two numbers above and taking all the other factors into account a good place to start is somewhere around $225,000

If you have any questions about this, please don't hesitate to contact me. Until next time…remember, when you know better, you do better. 

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So, when you're starting a business, you need to pick the right ownership structure that works for you. There are different options like sole proprietorship, partnership, LLC, and corporations, and each has its own benefits and drawbacks. It's important to get help from a Certified Public Accountant (CPA) or a lawyer to make the right choice for your business. The two things you should think about are asset protection and tax savings. Once you've decided on a structure, you'll need to fill out some paperwork and file it with your state. You can do it yourself or use a service like ZenBusiness to help you out. Let's take a look at each structure and see what makes them different.

Zenbusiness

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In this podcast episode, we discussed ten common mistakes that salon owners should avoid when furnishing their hair salons. 

Additionally, we shared some tricks to maximize salon space, such as using continuous mirrors for smaller salons and positioning furniture in the center for larger salons.

By avoiding these common mistakes and considering these tips, salon owners can create a well-designed and functional space that enhances the client experience.

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Dealing with certain clients can really suck the life out of you, you know? These are the ones I like to call "toxic clients" because they just bring this heavy energy with them that's hard to explain. Even if they claim to mean well, it doesn't make their impact any less draining. All you want to do is throw in the towel and head home. It totally ruins your day and it's not fair to your other clients or your reputation because they end up seeing the exhausted version of you.

When you're just starting out and trying to build your client base, you’ve got to have a bit of patience, you know? But here's the thing: don't fall for that nonsense when people say that putting up with abusive behavior is just part of the job. Yeah, it can happen occasionally, but it's definitely not the norm, and you shouldn't put up with it. Here's a daily reminder for you, right there in the salon:  you, and only you, teach people how to treat you. So, make sure you respect your own personal and professional boundaries, and make it clear to others that they’ve got to do the same.

Listen to the podcast for some helpful tips for spotting and dealing with toxic clients.

I hope these tips helped. Please remember to share with your stylist friends…and until next time, remember:  When you know better, you do better. 

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Keeping the salon bathroom clean is important for several reasons:

1.       Client Comfort: A clean bathroom ensures that clients feel comfortable and at ease during their visit to the salon. A dirty or unkempt bathroom can create a negative impression and make clients question the overall cleanliness and hygiene standards of the salon.

2.       Health and Hygiene: Maintaining a clean bathroom is crucial for maintaining good health and hygiene practices. A clean bathroom helps prevent the spread of germs, bacteria, and illnesses among both clients and staff. Regular cleaning, disinfection, and proper waste disposal are essential to promote a safe and healthy environment.

3.       Professionalism and Reputation: A clean bathroom reflects positively on the professionalism and reputation of the salon. It shows that the salon values cleanliness, attention to detail, and client satisfaction. A well-maintained bathroom contributes to a positive overall experience, which can lead to repeat business and positive word-of-mouth recommendations.

4.       Staff Morale: A clean bathroom is not only important for clients but also for the well-being of the salon staff. Providing a clean and sanitary restroom area shows that the salon cares about the comfort and welfare of its employees. It creates a more pleasant working environment and helps boost staff morale.

5.       Compliance with Regulations: Many jurisdictions have health and safety regulations that require businesses, including salons, to maintain clean and hygienic bathroom facilities. Failure to comply with these regulations can result in penalties, fines, or even closure of the salon.

6.       Overall Aesthetics: A clean bathroom contributes to the overall aesthetics and ambiance of the salon. It enhances the overall impression of cleanliness, professionalism, and attention to detail throughout the entire salon space.

7.       Use for promoting products:  Hairspray, shine sprays…upcoming promotions in the salon…events, sales, community involvement.

In conclusion, a clean bathroom in a salon is essential for client comfort, health and hygiene, maintaining a professional reputation, boosting staff morale, complying with regulations, and creating an overall pleasant and inviting environment for everyone.

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The right music in a salon is super important, trust me. It has a huge impact on the whole vibe and can make or break the experience. Here's why it's such a big deal:

·         Setting the Mood: Music sets the tone, plain and simple. Whether you want a chill spa-like vibe or a lively and energetic atmosphere, the right tunes can create the perfect ambiance that matches your salon's style. It helps set the mood and vibe for everyone, clients and staff included.

·         Enhancing Relaxation and Comfort: Salon visits are all about relaxation and pampering, right? Soothing, calming music can help clients chill out, destress, and feel cozy during their treatments. It creates a calming background that adds to the overall relaxing spa-like experience.

·         Boosting Energy and Creativity: But hey, not every salon is all about Zen vibes. Some places thrive on energy and creativity. If you're a hair salon or a trendy spot, playing upbeat music can bring the place to life. It gets clients and staff pumped up, adds a lively atmosphere, and boosts the positive vibes.

·         Client Engagement and Satisfaction: Good music can totally connect with clients. Playing familiar songs or catchy tunes can stir up positive emotions, spark conversations, and make clients feel more at ease. It sets the stage for an enjoyable time, and happy clients mean repeat business and word-of-mouth recommendations.

·         Branding and Standing Out: Music is a secret weapon for branding. Picking tunes that match your salon's identity, target audience, and services can create a unique and memorable experience. It helps your salon stand out from the competition and makes clients remember your vibe long after they leave.

·         Staff Motivation: Don't forget about the impact on your staff! Music can seriously boost their motivation and productivity. Playing tunes that they love and that match the energy they need can create a positive work environment. It lifts their spirits, encourages teamwork, and makes work more fun and productive.

So there you have it. The right music in the salon is a game-changer. It sets the mood, enhances relaxation or energy, keeps clients engaged and satisfied, reinforces your brand, and even fires up your staff. So go ahead and curate that killer playlist to make your salon an unforgettable experience for everyone involved!

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Ever wondered why clients might not return or provide feedback after a salon visit? In this eye-opening episode, we're sharing our 30 years of industry experience to help you uncover the potential reasons and solutions for this common problem. Learn how to maintain a neutral and welcoming atmosphere, be sensitive to clients' emotions, and provide accurate price quotes upfront – essential tips for any salon owner.

Join us as we discuss the importance of daily actions that can greatly impact your clients' salon experience. Communication is key - we'll teach you how to effectively engage with your clients, ensuring they feel heard and respected. From navigating tricky conversations to time management and building trust and loyalty, this episode is a goldmine of valuable advice to help you create an unforgettable salon experience for your clientele. Don't miss out on these practical insights!

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As a salon owner, you know how crucial first impressions are when hiring top talent, but what does it really take to cultivate a warm, professional atmosphere that fosters teamwork and creativity? Join me as I share my 30 years of industry experience in navigating the challenges hairstylists face when looking for a new salon to call home and discussing five reasons why leaving a good first impression is key to your salon's success.

From maintaining a clean and organized space to showcasing your salon's culture and values, you'll learn practical tips to build trust and confidence with potential hires, reduce employee turnover, and ensure a consistent stream of clients and opportunities. Don't miss this valuable conversation filled with real talk and actionable insights to help you elevate your salon and create a thriving home for your stylists.

Grab your FREE PDF of The In-Salon Training Toolkit today.

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Ever wonder how salon owners navigate the fickle economy and keep those doors swinging open with returning and new clients? Have you felt the shift in how clients are now defining a great salon experience? Hang tight, as we dive in headfirst into an enlightening conversation on these topics and more in our latest episode of Salon Ownership Made Easy.

As fellow salon owners, we share our hard-earned nuggets of wisdom on managing your team, KPIs, and dealing with the unexpected hiccups of salon life. We uncover the new-age definition of a top-notch review – it's not just about the cut and color anymore! Clients are looking for a seamless and secure check-in process, a personal connection, and an overall superb experience. We'll talk about the importance of a stellar online presence, ensuring data security, and offering service that's worth every penny. Also, we discuss how keeping your books open to new clients is vital, and how beauty and wellness services are becoming inseparable. Listen in, pick up some practical tips, and let's make 2023 a breakthrough year in the salon industry together.

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What if you could completely transform your salon's operations, save money, and respect the planet, all by making one simple change? Step into the world of disposable salon towels, specifically Scrummi Towels, and discover how this game-changing innovation is revolutionizing salons across the globe. We break down the costs and paint a clear picture of the savings you could make, not to mention the positive environmental impact. Say goodbye to the tedious and costly process of laundry and hello to a more efficient, eco-friendly salon.

Discover the power of compostable towels that are gentle on our planet and learn how aligning with eco-conscious trends can help you appeal to the younger generation. We walk you through the steps to the subscription model that guarantees a constant supply, simplifies management, and contributes to a sustainable cycle. Embrace this fresh approach to salon management and radically improve your efficiency, budget, and environmental footprint. Tune in for some practical advice and eye-opening revelations about this new trend in salon operations.

https://sustainbeauty.co/scrummi-sustainable-salon-towels/

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Step inside the world of salon ownership with a seasoned veteran who has owned four successful salons over the past 30 years. This episode is guaranteed to arm you with real-world insights, practical tips, and motivational gems, all drawn from firsthand experiences of running a salon. There's nothing quite like learning from someone who's been in your shoes, and this conversation promises to do just that. Whether you're at the start of your salon ownership journey or you've been in the industry for a while, this episode will remind you that you're not alone in this journey, while providing valuable insights to propel your business forward.

Take a deep dive into the highs and lows of salon ownership, from handling hiring and managing KPIs to dealing with the inevitable things that break in the salon. Listen as we discuss the importance of trusting your instincts, knowing who to take advice from, and maintaining your identity despite success. Learn about my approach to balancing work with family, embracing failure and change, and the significant role the right mindset plays in your success. You'll also get to explore how to balance your work with personal life, the importance of having fun, and the pitfalls of comparison. Buckle up for a riveting discussion that might just make your salon ownership journey a tad easier.

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Ever wonder what it takes to build a successful salon business? Well, strap in as we embark on an enlightening journey, drawing on my 30 years in the salon industry, where I'll spill the beans on the 10 critical areas to focus on for a thriving and profitable salon. I'll share my personal journey, including how a program I used years ago convinced my husband, a skeptic, about the potential success of my salon. 

The heartbeat of a salon lies in its energy and culture. We'll explore the magic behind  what makes a salon stand out. It's not merely about the aesthetics; it's about the soul of the place that makes it irresistible. While some owners may lean towards suites for autonomy, we'll delve into why they could be missing out on the dynamic nature of a larger salon. 

The episode wraps up with a deep dive into the realm of customer experience and marketing strategies. Uncover the ways to make every client visit memorable and the significance of a seamless customer journey. We’ll also tap into the power of social media marketing and local partnerships as key tools for salon promotion. Stay ahead of the curve by keeping up with industry trends and offer top-tier service to your clients. So, come along on this expedition and let's create a successful salon business together! Your feedback matters to us and we’d love to hear from you in order to make this podcast more valuable!

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Take a journey with Danise, a seasoned salon owner with 30 years of experience, as she reveals the most effective strategies to transition from a stylist to a salon owner. Have you ever wondered what it would be like to step out from behind the chair and take the reins of your very own salon? With Danise's firsthand experience and sage advice, you'll discover five practical steps to make this transition smooth and successful.

Danise shares insights on the importance of establishing a leadership team, conducting productive meetings, and treating your team with respect and kindness. She encourages you to take your time, ensuring your clients and colleagues are comfortable with the changes. Along the way, you'll learn to shift your focus from personal goals to nurturing your team, ultimately creating a thriving and profitable salon. You're not just learning about business management; this episode is a masterclass in compassionate leadership. Get ready to transform your career and be inspired by Danise's journey!

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Ready to scale the pinnacle of success in the hairstyling industry? Then brace yourself as Danise, a veteran salon owner who's built an empire in the hairstyling business, shares her golden nuggets on the Salon Ownership Made Easy podcast. Join us as she unravels the five essential qualities - emotional intelligence, drive, goal setting, forward-thinking, and authenticity - that will transform you into a top-tier hairstylist and salon owner.

Danise maps out how these qualities play out in real salon scenarios, and how they can morph your career trajectory. She drives home a vital message - hairstyling is a profession, not just a job. If you're struggling to make ends meet, or if you're raring to join the successful 20% in the industry, Danise's savvy advice and tips will equip you with the mindset and methods to achieve that. This is not just a podcast; it's your journey to making 2023 the year of your exponential growth. So, let's get started!

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Calling all salon owners! What if you could transform your team into top-notch professionals by implementing a skills certification program? Discover how in our latest episode, where we dissect this process into three main categories: technical, professional behavior, and personal skills training. We'll guide you on how to build a money-making portfolio of skills from hair cutting to product consultations and sales. 

Taking it to the next level, we emphasize the importance of standardizing training and certification in your salon. We'll share innovative ideas for hands-on demonstrations, skill practice, and certification tests to ensure everyone meets the same high standards. You'll learn how to set benchmarks and provide comprehensive guidance on techniques, product knowledge, and client interactions. Our enlightening conversation is aimed not just at nurturing your existing team but also at making your salon a magnet for new talent. Tune in, and start raising the bar in your salon today!

Mentioned in Podcast:
Episode 133:  Five-Step Consultation Made Easy

Link to 15 Little Things FREE PDF:  
https://salonownershipmadeeasy.com/15littlethings

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

What if I told you that the key to unlocking consistent excellence and growth in your salon or spa isn’t consequence-based leadership, but a well-structured system? This might just change the way you approach management in your business. In this discussion, we take you on a deep dive into the fascinating world of consequences and systems in the salon and spa industry. We break down the limitations of relying solely on consequences and how they can foster mediocrity or even contribute to losing your team.

But fear not, the episode isn't all doom and gloom. We present systems as the ultimate leadership tool that can inspire and motivate your team towards consistent excellence. It's not just about processes; a well-designed system can shape behavior, performance, and ultimately, the culture of your salon or spa. We'll also challenge you to reevaluate your leadership toolbox: Is it overflowing with consequences or brimming with diverse systems ready to catalyze your dream outcomes? We hope you're ready to reassess your approach and watch the magic happen. Remember, engaged leadership is the secret sauce that no consequence can ever replace. Tune in, and let's revolutionize the way you lead!

Mentioned in podcast episode:
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What if we told you, being a humble leader could skyrocket your salon's success? Not only is humility not a sign of weakness, but it actually demonstrates strength, understanding of one's limits, and the ability to recognize potential in others. Tune in as we challenge the common misconception that leadership requires an inflated ego, and explore how humility is key to fostering a thriving salon environment.

We contrast humble leadership with ego-driven leadership, revealing how the latter might bring quick wins but often fails in the long run. With our hands-on experience of over 30 years in salon ownership, we guide you through this journey. We discuss the importance of not dominating the spotlight but rather distributing it, allowing everyone to shine. Join us in this enlightening conversation and discover the transformational power of humility in leadership. Remember, when you know better, you do better.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Dive headfirst with us into the exhilarating world of the Salon Today 200, an annual competition celebrating the crème de la crème of salons across the United States. As a four-time winner, I pull back the curtain on the application process, shed light on the ten categories of best practices for competing, and reveal how this prestigious accolade can elevate your salon to new heights. From honing in on key strategies for growth and nailing client retention, to crafting an impactful application that captures the essence of your salon, we delve deep into the heart of the competition.

In the latter part of our discussion, we address the elephants in the room: how does a salon strike the perfect balance between offering flexible scheduling and maintaining productivity? How can we make our salons more environmentally-friendly without compromising the client experience? We also dissect the importance of strong leadership, the role of philanthropy, and the game-changing effect of technology tools in a salon's journey to success. Whether you're a seasoned salon owner or just beginning your venture into the industry, this episode is a treasure trove of insights, tips, and practical advice to help you shine and succeed in today's competitive landscape.

The SALON TODAY 200 issue will be published in Spring 2024, and the deadline for the applicationis October 31, 2023. If you have questions, please reach out to Stacey Soble at Stacey.soble@bobit.com or at 805-709-1837.

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Ever wondered how an innovative salon can disrupt traditions and challenge gender norms, all while maintaining sustainable practices? Rachel Daily, the trailblazing co-founder of Cure Studios, takes us behind the scenes in this episode. Rachel shares her unique journey from the world of cosmetology and makeup to revolutionizing the nail salon industry. She explains how her passion for technology helped her transition into a senior product manager role at Boulevard, making her quite the multifaceted businesswoman.

This episode promises to provide insights into implementing gender-neutral pricing in salons, something Rachel has successfully executed at Cure Studios. She reveals why they chose Boulevard as their Point of Sale system and how they introduced the concept of group booking. We also delve into the pressing issue of pricing structures in salons, often based on gender, and how to combat this unfair practice. 

Finally, we touch upon the sensitive theme of gender inclusion in salons. Rachel offers her perspective on creating safe spaces in salons for clients to express their authentic selves. She emphasizes the importance of inclusive education for the salon staff and discusses how Cure Studios is leading the way in creating a more gender-neutral salon experience. It's about reshaping the salon industry, shifting the paradigm, and emphasizing the power of authenticity. Don't miss this fascinating conversation that promises to challenge your thinking and perhaps inspire you to shake up your own industry!

Follow Rachel: @curestudios

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Send Danise a Text Message.

Mastering the beauty industry is no easy feat, but with the right guidance, it can be a piece of cake. Are you fresh out of cosmetology school and nervous about your first salon job? Or perhaps you're a salon owner keen on grooming new talent? Either way, this episode is your ticket to success. Drawing from my 30 years of experience and success with four salons, I share the five things every new graduate needs to focus on to thrive in the beauty industry: client communication, technical skills, time management, product knowledge, and professionalism. 

This episode is a comforting companion to those stepping into their first salon job. It's filled with practical advice on how to communicate effectively with clients, refine your core skills, and manage your time efficiently. But that's not all – we also dive into the power of product knowledge, and how recommending the right products can build trust with clients and boost sales. Finally, we underline the importance of professionalism, beyond just skills – it’s about appearance and adherence to salon policies. So, whether you're a fresh graduate or a salon owner, join us to gain valuable insights and make your first steps in the beauty industry confident and successful ones.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
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Ready to transform your passion for style and beauty into a thriving salon business? In this candid and insightful throwback episode, I'll walk you through 10 essential steps, drawn from my 30 years in the salon industry and numerous successful ventures. We'll navigate through the often daunting terrain of salon ownership, from recruiting your dream team to managing finances, all while creating a salon culture that buzzes with energy and positivity.  Based on my journey, I'll also throw in some practical tips and real talk to steer you towards success.

Cracking the code for a successful salon business goes beyond a skilled team; it hinges on creating a memorable customer experience. Learn how to train your staff to deliver superior service, establish a welcoming atmosphere, and ensure every client leaves with a smile, yearning for their next appointment. We delve into the power of effective marketing strategies and the crucial role of customer retention. I'll also reveal tried-and-true strategies, like offering a range of services and harnessing loyalty programs, to encourage repeat business. So tune in, soak up the actionable insights, and let's inject some salon energy into your business dream!

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

Are you ready to take your salon to the next level and become a magnet for top-notch talent? Join me on this throwback episode where I'll share invaluable insights and effective strategies based on my personal experience as a former salon owner.

In this episode, we'll uncover key considerations that can make your salon stand out. From maintaining a pristine environment to ensuring your branding aligns with your potential hires, we'll cover it all. I guarantee that by the end of this episode, you'll have the tools to create a welcoming, professional space that sets you apart from the competition.

Picture your salon filled with skilled stylists eager to be part of your team. This isn't just a dream; it's an achievable reality. We'll discuss how to build trust in your leadership and create a supportive work environment that attracts and retains top talent. It all begins with making a positive first impression.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

Get ready to elevate your salon business to new heights! I promise you, by the end of this podcast, you will understand the power of a well-designed website and its potential to catapult your success. Drawing from my personal saga of owning a salon for three decades, we dissect the importance of a professional website – it’s not just a digital flyer, but your golden ticket in the beauty industry. 

Your first impression often makes or breaks the deal, and your website is that first impression. Reflecting on the importance of securing a domain name that mirrors your salon name, we emphasize integrating visuals to flaunt your work. Adding to this digital masterpiece, we inspect how online booking makes it a breeze for your clients to schedule appointments, and why your website should echo your brand identity with consistent design, colors, and messaging. We know website design can feel intimidating, so we shed light on how experts and platforms can assist you in creating a captivating online presence. Whether you're a seasoned salon owner or just stepping into the industry, this episode is packed with nuggets of information you won't want to miss.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Struggling to design a website that speaks directly to your audience? We've got you covered. This episode unveils the secrets of optimizing your website design to not only attract clients but also the best stylists in the industry. Learn how to create an eye-catching unique value proposition, compelling copy that matches what your audience is searching for, and a user-friendly navigation system. Plus, we delve into the essential elements of a salon website, from spinning language to benefit clients, to using testimonials and before-and-after shots to build trust. So, whether you're a seasoned salon owner or a newbie, this episode is a goldmine of practical tips and insights that could significantly drive your success.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

What if we told you that there's a fear as hair-raising as a spider's crawl or the chill of a ghostly presence? Yes, salon phobia is real, and it affects more people than you'd think. As salon owners and hairdressers, it's our job to make every client feel comfortable and heard, regardless of their anxieties or past hair traumas. This episode uncovers the surprising truth about salon phobia, giving us the insights to better understand our clients and create an environment that feels welcoming and safe. 

Let's eradicate salon fears together. Our conversation dives into why clients might feel apprehensive—from personal embarrassment about their hair or scalp to uncertainty about what they want—and how we can help alleviate these fears. We discuss strategies to enhance client experience, from the moment they are warmly greeted by receptionists to the seat of the stylist's chair. Learn how effective communication, professional cutting techniques, and a genuine understanding can turn an anxious client into a relaxed one. Join us as we work towards ensuring that every client feels they are in the right place.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Can you imagine ringing in the New Year with an extra $10,000 in your salon's revenue? That's exactly what happened to us when we tapped into the power of gift cards during the holiday season. In this episode, we share the ins and outs of this game-changing strategy that not only boosted our cash flow but also attracted new clients and encouraged increased spending. 

Hold on to your salon chairs as we reveal trade secrets on how to effectively market these gift cards, create buzz-worthy promotions, and leverage online sales. We walk you through the benefits of adding an expiration date, and where to snag some slick plastic gift cards online. We also share some innovative ideas on how to display your gift cards that'll have your clients reaching for their wallets. Plus, we shed light on upselling techniques that will help you squeeze out the most sales from each card, and how to handle those pesky expired ones. So, if you're ready to maximize your salon's revenue this holiday season, this episode is a must-listen!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

Ever wondered how a well-designed website can catapult your salon business to heights you've never imagined? Get ready to discover the powerful impact of a robust online presence in this episode of Salon Ownership Made Easy. Our virtual handshake is more than a mere introduction to your potential guests and stylists, it's an open window to your brand's soul. This episode uncovers the essential features, the right words, and the powerful SEO strategies that transform your website from a digital poster to an inviting, value-based oasis for all your guests.

As we wrap up this enlightening journey, your salon website will be more than an online booking platform, it will be a living extension of your brand. So come on over, join the conversation, and don't forget to hit that subscribe button for more of our salon ownership hacks. Learn why new clients are like fresh breaths of air to your salon, the magic of online booking, and the power of reaching out to your target audience. This is more than a podcast, it's your salon ownership journey made easier, one episode at a time.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

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Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

Ready to unravel the fascinating world of Gen Zs and their impact on the salon industry? Brace yourself as we talk about the unique characteristics and expectations of this dynamic generation, who are set to comprise 30% of the workforce by 2030. We'll examine their profound concern for green initiatives, community impact, and their quest for financial security through diversified revenue streams. Discover how your salon's reputation could be the determining factor in recruiting these forward-thinkers and listen in as we share practical tips on boosting your brand's image.

As we steer towards the conclusion of our conversation, we dive into the unique qualities Gen Zs bring to the professional world, their influence on the cosmetology industry, and the necessity of supporting their professional growth. If you've ever wondered about creating a clear and enticing career path for your employees, then this podcast episode is your treasure map. We'll be offering insightful advice and strategies to engage and recruit this upcoming generation into your salon and equip you with practical tools to enhance your salon's recruitment strategies. Get ready to transform your understanding of this generation and propel your salon to new heights.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

Imagine knowing exactly how to reel in your salon customers, having them choose you over any other salon option, and significantly boosting your sales - sounds incredible, right? Keep your earbuds in place, as this episode digs into the ground-breaking hacks that will turn this into a reality. We're bringing to light the secret behind amplifying your profits, especially during the holiday season, and that's understanding and catering to your customers' specific buying types.

Ever wondered why some customers are all about bargains, while others value their time more than anything else, and yet another group is much more inquisitive? We're diving into the psychology of these distinct buyer types - the bargain shopper, the time-is-money client, and the inquisitive buyer. This episode spells out the characteristics of each buyer type and offers some sharp-witted tips on how to engage with and win them over. By the end of this episode, you'll have a solid grasp of how to transform your clients into loyal patrons, leading to a win-win situation for everyone involved. So buckle up and join us on this enlightening journey - remember, when you know better, you do better!

The Five Love Languages: https://amzn.to/49G2lIG

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Grab your Ultimate In-Salon Training Toolkit!

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

Ever wondered how your conduct, even outside of work, could reflect upon your salon's reputation? Join us as we navigate the vibrant, yet complex world of salon culture and professional hairstylist etiquette. We share our personal encounters and observations from different salon environments, discussing how various personalities and behaviors can either build or sabotage a professional atmosphere. This episode will equip you with insights and strategies to always present yourself in the best light, and foster positivity and professionalism, irrespective of the diverse characters you work with.

Want to know the secret recipe to a harmonious and successful salon environment? We've got you covered, as we explore critical rules of salon etiquette. Keeping shouting and noisy jewelry at bay, avoiding gossip, maintaining personal hygiene, restricting cell phone use on the salon floor, and steering clear of sensitive topics are just the tip of the iceberg. We'll share essential advice on keeping workspaces clean, timely communication with clients, dressing professionally, and dealing with challenging clients. So, tune in for an enlightening conversation that could be the stepping stone to a flourishing career in the beauty industry.

Podcast Episodes for Building Clientele:
132: Qualities of a Successful Stylist
133: Five-Step Consultation
156: The Secret to Keeping Salon Clients Coming Back
170 Starting Strong: How to Excel in Your First Salon Job

Magnetic Cuff Bracelet:
https://amzn.to/47MDbGW

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

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When I glanced in the mirror and barely recognized the person staring back at me, I knew something had to change. That's why I am inviting you to join me on a journey where we toss the rulebook out the window and redefine beauty on our own terms. Today's episode isn't just about the silver strands in our hair or the laugh lines that tell our stories; it's a heartfelt exploration of midlife reinvention, brimming with personal anecdotes, expert advice, and of course, some humor. If you're in your fabulous 50s or beyond, looking to blend style, confidence, and a splash of sass, you've found your tribe.

Let's shake things up together as I peel back the curtain on my own transformation from a seasoned salon owner to a trailblazer for personal growth within the beauty industry. After shaping styles and lives for over 30 years, I've turned my attention to championing fellow entrepreneurs and enthusiasts to reach new heights in their personal and professional endeavors. We're not just talking trends and treatments; we're building a community that thrives on purpose, passion, and the power to redefine success. So, grab your favorite beverage, settle in, and let your heart be as open as your ears – because this episode is all about igniting that inner spark that knows no age.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Join me, Danise Keilitz, as I unveil the grace of graying on your terms while navigating the beauty landscape after 50. Imagine a world where each silver strand tells a story of wisdom, and your hairstyle becomes your crown of glory. As we dissect the art of transitioning to gray hair, we'll tackle everything from the perfect purple shampoo to gray blending techniques that keep you feeling as youthful on the outside as you do on the inside. We're not just breaking the old rules about hair length and age; we're writing our own, with professional insight on how to adapt your look to reflect the vibrant person you truly are.

Picture this: You, armed with the secrets to luscious, healthy hair, regardless of its shade. With a touch of professional magic and savvy at-home care, we'll explore how to maintain that sought-after gloss. Softening hair colors, professional touch-ups, and personalized hair care routines – we cover it all. Dive into a discussion full of actionable tips on styling and cuts that celebrate your features and adapt perfectly to age-related changes such as thinness or dryness. Remember, it's not about defying age; it's about embracing it with elegance and poise.

Ever wondered if there's truth behind stress turning your hair gray? Yes, there is, and this episode peels back the layers of this complex relationship. We'll look at how stress, oxidative damage, and hormonal shifts play a role in our hair's pigmentation journey. Plus, we'll quench your curiosity on whether gray reversal is fact or fiction, and at what age the silvering typically begins. With a reminder that personal acceptance shines brightest, I'll arm you with the confidence to either combat or embrace the graying process and do it with style.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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Winter's chill doesn't have to mean dull hair.  In our latest episode, we discuss how to add life to silver hair with sophisticated lowlights, reveal the secrets to radiant chocolate and caramel balayage, and discuss giving auburn hair a vibrant touch with caramel highlights. And for those who love their chestnut brown, we talk about infusing it with subtle blonde highlights for a youthful but not overdone, look. Plus, you'll get the scoop on maintaining color-treated hair with sulfate-free products and discover why less frequent washing and weekly deep conditioning are your best allies against winter dryness. 

Join our heartwarming conversation as we redefine what it means to age beautifully. From skincare to makeup and lifestyle choices, we share insights and stories that celebrate our journey beyond 50. I encourage you to be part of our growing community by sharing your own experiences, whether they're full of unexpected twists or inspiring successes. And for those who've been considering sharing their story with a wider audience, find out how you can become a guest on our show. Your subscription, ratings, and feedback keep this show thriving, and there's even more awaiting you on our YouTube channel to enhance your style and radiance. So tune in, and let's embrace this season of life with grace and flair.

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This isn't just about following trends; it's about finding that perfect hairstyle that resonates with your unique beauty. From the rejuvenated mid-length bob to the avant-garde mushroom cut, I've got the scoop on seven must-try looks for the year. We're talking low-maintenance highlights that let you reclaim your time, soft-parted fringes that frame your face with ease, and jigsaw layers that add a fascinating dimension to your style. Embrace these curated styles as we together create a blend of beauty and practicality tailored for us, the fabulous women beyond 50. Join me, and let's elevate our hair game to match the sophistication and wisdom that come with every decade we celebrate.

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Discover how heat protection can save your strands, why the right hairbrush can make a difference, and what shampoos and conditioners will truly serve your hair's needs. We’ll explore gentle hairstyles that minimize damage, dive into the art of hair color maintenance, and reveal why oils and scalp massages could be your new best friends.

The journey through 'Beauty Beyond 50' doesn't stop here; it's a conversation we're having together, one empowering episode at a time. I extend a heartfelt thank you for your continued engagement. Your support through likes, subscribes, and shares doesn't just lift our spirits – it amplifies our message to others seeking the same guidance. So, let's rally together as a community passionate about embracing our beauty, learning the ins and outs of savvy hair care, and making informed choices that reflect our vibrant selves. Don’t miss out on our YouTube channel for extra how-to's and bonus content to keep you inspired and confident with every silver strand.

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Curious about how to keep your hair game strong and sophisticated? Look no further! Our community is bustling with insights, laughter, and honest advice that's as refreshing as your new do. Your thoughts and experiences are the lifeblood of Beauty Beyond 50, and I warmly invite you to join the conversation. Remember to hit subscribe, toss us a like, and share your own pearls of wisdom. We're not just redefining beauty standards—we're having a blast doing it! And for those who crave even more, our YouTube channel awaits with behind-the-scenes fun and step-by-step guides. Tune in, transform with us, and let's keep the inspiration flowing!

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Are you ready to take your hair from flat to fabulous at the drop of a hat? Join me as I reveal my arsenal of volume-enhancing tricks, including the magical touch of keratin fiber powder and the multitasking genius of dry shampoo. Embrace the excitement of overnight styling techniques for waves that last, clip-in extensions for instant glamour, and dietary tips to nourish your natural beauty. Whether you're adding a delicate tease or boldly changing your part, these pro tips will guide you to voluminous hair victory. Tune in for a transformation that's not just about looks, but about the confidence that comes with it.

Link for Eufora Products: 
https://www.danisekeilitz.com/euforaproducts

Link for 15% OFF Voloom Volumizing Iron: 
https://voloom.com/?ref=BB15

Link for Sam Villa Crimping Iron: 
https://www.samvilla.com/collections/waving-irons

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Ever wonder why a simple change in the weather can transform your sleek mane into a frizzy mess? Prepare to conquer the unruly beast of humidity as we reveal the secrets behind your hair's battle with the elements. This episode peels back the layers of the elusive cuticle to show you how this microscopic armor, when compromised, can lead to a halo of frizz. We don't just lament the frizz; we arm you with an arsenal of tips and tricks, from the classic hat trick to the more sophisticated Brazilian blowout, ensuring your tresses stay tame, come rain or shine.

But there's more to a bad hair day than just the forecast. Have you ever had your hair start fabulous but turn flat by lunchtime? We explore the surprising ways your body's internal thermostat could be sabotaging your style and offer solutions like handy dry shampoo to keep your hair game strong all day long. Whether you're thinking of embracing your natural curls or seeking a sleek, frizz-free look, join us as we unpack the mysteries of your hair and provide practical insights for those not-so-sunny days.

Favorite Eufora Anti-Humidity Products
https://www.danisekeilitz.com/euforaproducts

Straightening Balm
Thermal Defense Prep
Frizz Control Regimen
Fresh Effect Dry Shampoo

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Curly hair can be as unpredictable as a mood ring, and just like the perfect espresso, it demands a skilled hand to bring out its best. Step into my salon chair through your headphones as I dispense pearls of wisdom acquired from three decades in the hair industry. This episode isn't just a how-to for taming tendrils; it's a masterclass in elevating your salon service to an art form. We'll traverse the labyrinth of curl patterns, dissecting the do's and don'ts that will transform your nervous snips into confident clips.

Grab your combs and capes, stylists, because we're about to embark on a journey to the heart of curly hair care. I'll walk you through the pivotal first encounter with a curly-haired client, emphasizing the power of listening and the importance of understanding their unique hair narrative. Let's talk shop about recognizing the collage of textures on a single head and developing a battle plan for each curl's quirks and mood swings. By the end of our time together, you'll be armed with the know-how to turn those once-feared curly consultations into sessions where lifelong client bonds are forged, and your arsenal of products and techniques is robustly expanded.

Podcast Episode 133:  The 5-Step Consultation
How to Use a Diffuser Video

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Ever wondered how to give your hair the glow of health from the inside out? Prepare to unlock the secrets of vibrant locks, as I bring you an episode chock-full of nourishing wisdom. We're bypassing the beauty aisle and heading straight to the kitchen, discussing the top 10 superfoods that will transform your tresses. It's time to talk omega-3s, proteins, vitamins, and minerals - think salmon, spinach, and sweet potatoes, to name a few - and their crucial roles in fortifying follicles, strengthening strands, and ensuring a healthy scalp. This isn't just about what you pile on your plate; it's a lifestyle shift that promises a mane makeover from within.

Let's get to the root of the matter in a conversation that blends nutritional know-how with practical advice. As a seasoned stylist, I'm here to show you how simple dietary tweaks can lead to luscious results in as little as three months. We'll discuss how each superfood directly benefits your hair, and why reaching for a balanced diet trumps any supplement. Plus, I'm all ears for your hair care curiosities and suggestions for future episodes, so connect with me and become part of the All About Hair community. Together, let's feast our way to fabulous hair health, one delicious bite at a time.

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Welcome to "All About Hair," the podcast where we explore the art, science, and business of hairstyling. In this empowering episode, we're diving deep into the topic of confidence and how it impacts the success of new hairstylists.

Join us as we guide you through practical tips and expert advice to help you build confidence behind the chair. From mastering the foundational principles of hair to refining your client communication skills, we'll equip you with the tools you need to thrive in your hairstyling career.

Discover the value of practice, mentorship, and continuous learning as we share personal anecdotes and industry insights to inspire and motivate you on your journey. Learn how to navigate challenges, overcome mistakes, and cultivate a positive mindset that propels you toward success.

But confidence isn't just about what you do in the salon—it's also about how you take care of yourself outside of it. That's why we'll explore the importance of self-care and personal development in nurturing lasting confidence that shines through in every aspect of your work.

Whether you're a recent graduate or a seasoned stylist looking to reignite your passion, this episode is packed with actionable strategies to help you gain the confidence you need to excel in the competitive world of hairstyling.

Website Link:  www.danisekeilitz.com

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Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Overcome the fear and unlock the secrets to stunning blondes with me, as I share my once-held trepidations and the journey to mastering platinum lightening and toning. Say goodbye to the nightmares of "hot roots" and hello to the rise of "syrup blonde," a trend that's making waves in the blonding realm. With cutting-edge products and techniques at our fingertips, transforming our clients into bombshell blondes while preserving those precious locks has never been more attainable. Join the conversation, where your engagement enriches our stylist community and your questions lead the way to weekly bursts of hair wisdom.

My favorite products:  https://www.danisekeilitz.com/euforaproducts

My Spackle:
Fortifi - Keratin Strengthening Treatment
Protein-rich restructuring solution for weak, brittle and damaged hair. The weightless formula increases strength and elasticity.

OXIDATIVE SERVICE BOND PROTECTION SYSTEM
There is a chemical reaction that occurs during any oxidative service that can cause damage to disulfide bonds in the hair.

The Eufora PROTREATMENT colorELIXIR system is a bond protection and restorative system blended with NAOPLEX Technology, a proprietary complex of supercharged natural antioxidants and vegetable proteins. The colorELIXIR system protects bonds during the oxidative process of chemical service, prevents damage caused by free radicals, and restores and repairs the hair structure after any oxidative service.

Lighteners:
ALOELITE BLUE BLEACHING POWDER
Achieve up to 7 levels of lift with this dust-free powder lightener. It can be used with foils or when performing global lightening services. 

ALOELITE 9-LEVEL BLUE LIGHTENER
Achieve up to 9 levels of ultra-lightening lift when used with or without foils. Ideal for guests with a lower-level base wanting platinum results in one application. 

ALOELITE CREAM LIGHTENER
Achieve up to 6 levels of evenly controlled lift with this creamy lightener. Ideal for guests with a lighter base or fine hair. Designed for any lightening technique with stay-put performance and application ease.

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Struggling with thinning hair can feel like a solo journey, but it's a battle many of us face, including me. Through my voyage of discovery and remedy, this episode shares not only personal insights but also a deep dive into the genetic and lifestyle factors that contribute to hair loss. From understanding the differences in how men and women experience androgenetic alopecia to the transformative power of specialized shampoos and early stylist assessments, we're unpacking the tools that can help you reclaim the confidence that comes from a fuller head of hair.

Our discussion is not just about surface solutions; we get to the root of the problem, looking at the hair growth cycle, the hormone DHT that wreaks havoc on our follicles, and how to intervene before it's too late. With a detailed look at the science behind hair health and the efficacy of various treatments and products, I'll guide you through the maze of factors affecting hair density and texture. As we explore the hormonal, aging, medical, and lifestyle influences, you'll learn how to differentiate between genetic hair loss and reversible thinning triggered by external stress.

______
My website to purchase the Eufora Thinning Regimen
https://www.danisekeilitz.com/euforaproducts

Eufora Science of Thinning Hair
https://eufora.net/pages/science-of-thickening

List of Shampoos

1. **Nioxin System Cleanser Shampoo:** Renowned for its three-part system designed to promote thicker and fuller hair, this shampoo effectively cleanses the scalp and hair follicles, creating an optimal environment for healthy hair growth.

2. **Regenepure DR Shampoo:** Featuring ketoconazole, an antifungal and DHT-blocking ingredient, this shampoo cleanses the scalp and supports hair growth, making it ideal for those dealing with dandruff and hair thinning.

3. **Ultrax Labs Hair Surge:** With a caffeine-infused formula, this shampoo stimulates hair follicles, promoting healthier and thicker hair over time by boosting blood circulation to the scalp.

4. **Pura d’Or Ori

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Have you ever walked out of a salon, your hope for the perfect 'do dashed by the all-too-real reflection staring back at you? I've been there, and that's exactly why we're tackling the sensitive topic of hair mishaps head-on. In our candid chat, I'm pouring out lessons from my own not-so-fabulous haircut experience. We'll navigate the choppy waters of addressing hair regret, both from the client's side and the stylist's chair. With tips for clear communication and finding a path to a fix, this episode is a treasure trove for anyone who's ever felt the sting of scissors gone rogue. Plus, stylists, take note—we're discussing the art of turning a client frown upside down through exceptional service and that all-important listening ear.

Moving on from cuts to color, we're unpacking the foils and fears behind common coloring conundrums. I'll spell out the steps for stylists to correct those pesky bleed marks and offer a lifeline of at-home remedies for listeners DIY-ing their damage control. But it's not all doom and gloom; there's hope in the hair-tinted horizon. Whether you're seeking a second chance with your current stylist or testing the waters for a new hair hero, I've got your back with a pep talk on finding your perfect salon soulmate. So, if you're ready to turn your hair don'ts into definitive dos, this is one episode you won't want to miss.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Ever wondered why some stylists swear by the unconventional trick of adding Sweet'N Low to hair color mixtures? Brace yourself for an episode that unpacks the bizarre practice geared towards reducing scalp sensitivity, and why it's high time we cut out the sugar-coating—literally. We strip down the myths and reveal the potential havoc this sweet little packet could wreak on your hair and scalp health. With no solid scientific backing and a host of possible unpredictable results, we argue that it's not just about the integrity of your hair, but also the integrity of the profession.

This candid conversation goes beyond the mixing bowl, tackling the broader implications of such practices on the beauty industry's reputation. We scrutinize not only the ethics of salon protocol but also the trust relationship between stylists and clients. Are we, as beauty professionals, living up to the standards we claim to uphold? Get ready for a no-holds-barred discussion on the necessity of transparency in product usage and the long-term effects of dubious additives on hair. It's an insightful session that might just have you rethinking your next salon visit.

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The conversation isn't just about the how-to's; it's about the heartfelt journey of embracing your authentic self. The gray hair movement is more than a trend—it's a statement of self-acceptance and style. I'll introduce you to the art of gray blending, a softer, low-maintenance way to wear your wisdom without the constant upkeep. Whether you're looking to seamlessly transition to your natural silver or want to add dimension to your current color, this episode will empower you with the confidence to let your true hues shine. Join me for a session that’s as much about self-discovery as it is about the science of hair.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Ever felt like your hairstyling routine has become, well, routine? Let me whisk you away from the monotony of root touch-ups and trims into a world brimming with creativity. With a treasure trove of experience from running four award-winning salons, I'll share a goldmine of practical advice to reignite your passion for hair art. Discover how a simple inspiration contest in the salon can transform the every day into the extraordinary, fostering growth and excellence in our craft. From channeling the wild energy of '80s hair bands to capturing the tranquility of a fall forest in a hairstyle, this episode of All About Hair is your ticket to rekindling that creative spark.

Join us as we dissect the details of these innovative salon exercises, shedding light on how to keep pushing the boundaries even when resources seem scarce. You'll hear stories of stylists who've leaped beyond their comfort zones, producing stunning results that breathe new life into their work and delight their clients. Whether you're a veteran stylist or new to the game, this episode is packed with actionable tips and heartfelt encouragement to help you elevate your hairstyling game to an art form. Tune in for a burst of inspiration that'll have you reaching for your shears with a renewed sense of purpose and artistry.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Where are my salon owners?
 
Unlock the full potential of your salon and turn the tides on that stark 30% client return rate. Let me harness my thirty years of industry success to guide you through the intricacies of client retention, ensuring that from the moment your customers step through the door, every detail is refined to craft an experience they can't resist revisiting. With keen insight into aligning stylist incentives with retention outcomes, this episode is a treasure trove of wisdom for salon owners determined to flourish.


joinmya.com

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Visit my Amazon Store for all my favorite products!

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Website: www.danisekeilitz.com
YouTube: All About Hair

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Imagine your favorite hair smoothing treatments suddenly vanished from salon shelves—what would that mean for you or your trusted stylist? That's the potential future we're unpacking as the FDA considers a formaldehyde ban in hair products. This episode takes a deep dive into the serious health risks associated with formaldehyde, from the immediate effects of skin irritation to the dire long-term consequences like cancer. We also distinguish between the chemistry of hair smoothers affected by the ban and hydroxide-based relaxers that aren't. Sharing personal insights garnered from years in the trenches of the beauty industry, I highlight the critical need for safety and expertise in product application, ensuring stylists and clients are protected from harm.

As someone deeply ingrained in the hair care world, I understand the importance of transparency and informed choices when it comes to the products we use. This conversation extends beyond the salon chair to the actions of the Environmental Working Group and their push for clarity about formaldehyde in our hair products since 2011. I advocate for vigilance in reading labels, reporting adverse reactions, and embracing safer alternatives to hair smoothing. Reflecting on the strong bonds and knowledge-sharing within our community, I express gratitude for the support and networking that enrich our industry. Join us as we foster a collective commitment to a healthier, more informed future in hair care.
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The first thing you can do as a professional or as a consumer is to check your labels. While the label may say formaldehyde, it may also say formalin (formaldehyde with water) or methylene glycol. If the product you are purchasing does not have a clear label, do not buy and use it.

Copy of Proposed Ban

The Professional Beauty Association (PBA) published an advisory to the industry on formaldehyde in straightening products in 2008.

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"Do you remember your first client? The nervous excitement, the pressure to seem confident? I certainly do. I was so nervous, I didn’t want to use my clips to section the hair, thinking it would make me look like a beginner. Crazy, right? But that’s what our minds do, especially at the start of our careers. Today, I want to talk about how those early experiences can fuel a passion for mentoring. By sharing our journey and guiding new talent, we can help them feel more comfortable behind the chair, build their skills, and grow in confidence. Let’s dive into the world of ‘mentoring’ and explore how you can be that supportive ally for someone in your salon."

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Website: www.danisekeilitz.com
YouTube: All About Hair

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What if your actions outside the salon could make or break your career? Join me in this eye-opening episode of "All About Hair," where I pull back the curtain on how a stylist's behavior and professionalism impact not just their own reputation but the entire salon's success. I'll be sharing personal stories and invaluable insights into maintaining a presentable image in public, navigating diverse personalities within the salon, and why every word you say matters. If you've ever wondered how your off-duty conduct affects your clientele and workplace environment, this episode is a must-listen.

But that's not all. I'll also offer key tips on essential salon etiquette to help you enhance client satisfaction and cultivate a positive, harmonious salon atmosphere. Learn about the significance of separating personal life from professional interactions, the criticality of punctuality, and the importance of showing gratitude to your clients. We’ll tackle how to handle difficult tasks with grace, maintain a professional appearance, and avoid common pitfalls like discussing tips or personal matters in front of clients. Finish off with a special call to action that encourages you to share and review the episode, growing our community and spreading these crucial insights far and wide. Don't miss this chance to elevate your professional journey and ensure the success of your salon!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
YouTube: All About Hair

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In this throwback episode, we chat with April Cox, a distinguished American Board Certified Hair Colorist and Eufora International Educator. With a career that began in 2005 as an Academy Instructor in Core Shapes for precision cutting and expanding to a Color Educator role in 2016, April's expertise has recently grown to include the Curl team in 2020. Her accolades include earning the title of Educator of the Year in 2019. April travels to salons to share her extensive knowledge, aiming to inspire and educate fellow stylists. Join us as we explore the unique experiences and challenges of working as an assistant, in a commission salon, a booth rental salon, and a salon suite.

Thinking of transitioning to solo suite ownership? April shares her first-hand experiences on managing supply, understanding tax obligations, and the importance of a strong business mindset. Learn about the independence and responsibilities that come with owning a suite, and the essential practices for building a successful salon business. From assisting seasoned professionals to continuously educating oneself, this episode is brimming with practical advice and strategies for anyone aiming to thrive in the hairstyling industry. Don’t miss this chance to gain a wealth of knowledge from a true industry expert.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

Are you the type of salon owner who dreads looking at their reports? You might have invested in a fantastic POS system to manage your appointments, but did you know it also comes with powerful reporting capabilities? In this episode, we sit down with Jules Reese, an Enterprise Customer Success Manager at Boulevard. Jules will break down the top five reports every salon owner needs to know about and show us how to use them for business growth.

Jules Reese brings a wealth of experience, having spent 10 years in the salon industry as a stylist and business administrator for multi-location salons and barbershops across Ohio, San Francisco, Los Angeles, and New York. At Boulevard, Jules helps clients maximize their technology investments, enhance client experiences, and unlock growth potential. Tune in to learn how you can harness the power of your POS system to take your salon to the next level.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

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Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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What if you could transform your hairstyling career simply by boosting your confidence? Tune into "All About Hair" as we uncover the essential strategies that new hairstylists need to build self-assurance and excel in their craft. I share invaluable insights from my own journey, focusing on everything from mastering fundamental haircuts and understanding hair anatomy to navigating client interactions with grace. Learn why a firm foundation in hairstyling techniques, coupled with effective communication, is crucial for developing a professional demeanor that clients trust and appreciate.

 This episode is packed with practical advice and personal stories aimed at empowering you to shine behind the chair, no matter where you are in your hairstyling career.

The Five C's in Consultations:  Episode 133

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Are you struggling with a toxic work environment? Transform your salon into a harmonious haven with our expert strategies for handling gossipy and negative coworkers. In this episode, I'll share time-tested techniques to sidestep workplace drama without compromising your professionalism or escalating conflicts. From walking away from gossip to mastering the art of addressing issues privately, we've got practical advice to help maintain a positive vibe on the salon floor.

Ever wondered how to keep client trust high while navigating workplace tension? Discover the importance of never airing dirty laundry in front of clients and how to manage complaints discreetly. I'll explain how maintaining a positive atmosphere can be just as contagious as negativity and why it's essential for your professional success. 

Whether you're a stylist or a salon owner, this episode is packed with actionable insights to help you create a thriving, respectful salon environment. Tune in for an enriching discussion that promises to elevate your professional toolkit!

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What if the secret to skyrocketing your salon career lies in five essential tips you haven’t mastered yet? This episode of "All About Hair" is a treasure trove for every cosmetology graduate ready to make their mark. From the art of impeccable client communication to the nitty-gritty of technical skills in cutting, styling, and coloring, we cover it all. You'll also discover how mastering time management can transform chaos into calm in a bustling salon environment. And let's not forget the power of product knowledge—knowing your tools inside out can set you apart from the rest.

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Ready to elevate your hairstyling career to new heights?  From mastering the essentials like cutting and color theory to the importance of relentless practice and continual education, we cover every aspect that shapes a top-tier stylist. You'll learn how to project an impeccable professional image, attract the perfect clientele, and customize your work to highlight each client's individual beauty. Plus, we’ll help you embrace the valuable lessons hidden in your mistakes, ensuring your journey is as instructive as it is transformative.

But that's not all—we’re also dedicating time to help you grow your salon business by leveraging the power of community. I'll explain how sharing a simple screenshot of this episode on your Instagram stories, and tagging me, Danise Keilitz, can amplify the reach of our insightful discussions and tips. Your engagement doesn't just help spread the word; it also builds a supportive network of aspiring and established stylists alike. If you’re finding value in what we share, don’t forget to leave a review on Apple Podcasts. Your feedback isn’t just appreciated—it’s crucial to making salon success attainable for everyone. Tune in and get ready to transform your hairstyling career!

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Ever wondered how much to tip your stylist or how to gracefully switch stylists within the same salon? We've got you covered in this episode! Tune in as we demystify the unspoken rules of salon etiquette, offering practical advice to ensure your next visit is smooth and stress-free. We’ll tackle how to communicate effectively if you're unhappy with your service and the dos and don'ts of asking for refunds or free services. Whether you're a salon-goer or a stylist, our tips are designed to enhance your experience and relationships.

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What if you could transform your salon business and build a loyal clientele, even if you're just starting out or moving to a new town? In this episode of All About Hair, we reveal practical and proven strategies that will help you attract and retain clients. From leveraging social media advertising to the importance of up-to-date profiles and spotlighting your specialties, you'll discover how to effectively target your local community with minimal budget. Also, learn how to form valuable partnerships with local businesses for mutual growth, encourage client referrals, and deliver exceptional consultations to make every client feel special. 

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Curious why collagen, elastin, and coconut oil aren’t the hair growth miracles they’re hyped up to be? On this episode of All About Hair, I share my journey through the maze of hair loss supplements, armed with both personal experience and scientific research. We cut through the marketing noise to reveal which products actually help improve hair thickness and combat thinning. Spoiler alert: biotin and pumpkin seed oil are the real MVPs here. Plus, I’ll illustrate how a balanced diet featuring lentils, sweet potatoes, and Brazil nuts plays a vital role in maintaining those luscious locks. Consult your dermatologist before starting any new supplement regimen—your hair will thank you!

Support the All About Hair podcast and your salon business in one fell swoop by sharing the episode on Instagram and tagging @DeniseKylitz. By spreading the word, you're not just helping us grow, but also fostering a community of salon professionals eager to learn and thrive together. Leaving a review on Apple Podcasts can make a world of difference, boosting our visibility and making it easier for others to find invaluable insights. Let’s turn better knowledge into better practices. Listen in and elevate your professional journey today!

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Can a simple bob haircut elevate your entire wardrobe? Discover the secrets to making your bob truly shine in this episode dedicated to marrying hair and fashion. We explore how to style your outfits to perfectly complement your bob, whether you prefer a sleek, sharp look or a textured, carefree vibe. Learn how to play with contrasting colors to highlight your style—deep tones for blondes and light pastels for brunettes. We also talk about the importance of necklines, discussing how V-necks can elongate the neck with textured bobs, while off-the-shoulder styles beautifully showcase A-line bobs. Inspired by classic French fashion, we reveal how a crisp bob paired with a sophisticated wardrobe can create a cohesive, polished appearance.

Join our "All About Hair" community and help spread the word! Share a screenshot of this episode on your Instagram stories and tag me, @danisekeilitz, to connect and amplify our reach. Your feedback is invaluable, so please consider leaving a review on Apple Podcasts to enhance our visibility. When you engage and share, you empower other salon owners to build successful businesses more efficiently. Remember, knowledge is power: the more you know, the better you do. Tune in for practical advice, engaging discussions, and more ways to make the most of your bob haircut and beyond.

Book talked about:  

Frederic Fekkai: A Year of Style

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What if you could unlock the secrets to perfecting and maintaining your unique curl type? On this episode of "All About Hair," we guide you through the intricate world of curly hair care, from wavy to coily textures. We'll break down the hair typing system that ranges from Type 1 straight hair to Type 4 kinky, coily hair. Discover how to identify your specific curl pattern, learn to distinguish between subtle differences like 2A and 2B, and get the lowdown on the best styling products, from light mousse for volume to sea salt texturizing mist for definition. Armed with this knowledge, you'll be able to communicate your hair needs effectively with your stylist and give your waves the TLC they deserve.

But that's not all—understanding tightly coiled curl types like 4A, 4B, and 4C is crucial for those with more textured hair. We'll explore the unique characteristics, moisture needs, and styling techniques for each type. Whether it's using curl cream for 4A curls or natural oils for 4C hair, the right approach can make a world of difference. We'll also touch on how factors like heat damage and hormonal changes can alter your curl pattern over time, and why hair porosity plays a pivotal role in effective hair care. Plus, get actionable tips on adjusting your routine with the seasons and maintaining your curls through hydration, styling products, and protective nighttime routines. This episode is packed with valuable insights for anyone passionate about curly hair care!

Eufora Products

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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Send Danise a Text Message.

Ever wondered why some people fear visiting the hair salon? Discover the hidden anxieties that keep clients from getting the professional hair care they deserve. Join me as I unpack some of the most common fears, from traumatic past experiences to personal embarrassments. In this episode of All About Hair, we explore how hairstylists can turn these fears into trust and confidence through thoughtful client communication and personalized care.

Tune in to learn effective strategies for making every client feel at home in your salon. We discuss practical tips for creating a welcoming atmosphere, from personalized greetings to thorough consultations. By putting ourselves in the client's shoes, we can alleviate their anxieties and enhance their overall experience. This episode is packed with actionable advice on how to turn potential fears into positive, reassuring visits that build lasting client relationships.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

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What if you could dramatically elevate your salon's reputation and attract fresh talent straight from beauty schools with a few strategic changes? Tune in to today's episode of "All About Hair" where we uncover the transformative power of skill certification programs in hair salons. We kick things off by exploring the three crucial training categories: technical, professional, and personal. Mastering these areas will not only improve your salon’s service quality but also help you build a team that aligns with your salon culture and goals.

Technical training is the backbone of any successful salon. We dive deep into why impeccable hair services, robust product knowledge, and effective client consultations are non-negotiable. We’ll share practical guidance on mastering foundational haircuts, creating instructional videos, and organizing hands-on training sessions. Additionally, we'll discuss the logistics of scheduling consistent training, the pros and cons of compensating stylists for mandatory classes, and the essentials of ensuring that even new stylists meet basic skill requirements. For those looking for structured training programs, we've got some excellent resources lined up.

Implementing a comprehensive skill certification program is the next big step. We combine hands-on experience with written assessments to make sure everyone in your salon speaks the same language. Whether it's mastering techniques like perming or showcasing skills through fashion shows, repetition and practice are key. We also dive into the importance of involving seasoned stylists in the training process to pass on their expertise. By the end of this episode, you’ll have a blueprint for fostering a culture of excellence that not only boosts your staff’s skills but also elevates your salon’s standing in the industry. Don't forget to share this episode on your Instagram stories and leave a review on Apple Podcasts to help others find the show.

Download 15 Little Things Behind the Chair

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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What if you could transform your salon into a haven of tranquility, free from the stress of political chatter? Join me as I reveal the art of maintaining a neutral and serene environment in your salon, even when political conversations threaten to heat up. With over 30 years of experience as a stylist, educator, and salon owner, I share tried-and-true strategies for navigating these tricky waters while keeping your clients' experiences top of mind. From setting proactive boundaries to mastering the art of noncommittal responses, learn how to skillfully redirect conversations back to lighter, more enjoyable topics.

In this episode of "All About Hair," we tackle the sensitive issue of political debates cropping up in the salon chair. Discover how to effectively establish a culture that prioritizes relaxation and personal connection, ensuring your space remains a politics-free zone. I offer practical techniques to help you gracefully steer conversations away from divisive topics and maintain control of the energy in your salon. Embrace your role as a beauty professional focused on exceptional service, and leave each client feeling valued and refreshed, ready to face the world with a fresh perspective.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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What if supporting the passion and potential of new talent could turn your salon into a thriving place of creativity and happy clients? By working with beauty school students and building strong in-salon training programs, you can find and develop the next generation of skilled stylists. These strategies create a confident team and build the foundation for a successful salon culture.

We’ll look at practical, budget-friendly ways to boost new stylists' confidence, like peer learning and teaching professional courtesies. I’ll show you how regular check-ins and setting goals can help create a supportive space for personal and professional growth. Feedback from both stylists and clients can give you insights to better address each stylist’s needs and goals. By growing new talent, salon owners can ensure long-term success and create a community where stylists and clients thrive. Tune in to learn how to create a salon that not only survives but grows!

Get Your In-Salon Training Toolkit Here

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Website: www.danisekeilitz.com
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What if you're unknowingly repelling top talent from your salon? Discover the secrets to transforming your salon into a magnet for the industry's best hairstylists. On "All About Hair," we unpack the often-overlooked aspects of salon management that could be holding you back. Drawing from a candid conversation with a hairstylist friend, Danise sheds light on the critical impact of first impressions and how something as simple as cleanliness and branding can make or break your chance to attract top-tier stylists. This episode promises to equip salon owners with actionable insights into why a professional environment and a cohesive team dynamic can be the game-changer you need.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

Shop my favorite Eufora Products.

Send Danise a Text Message.

Ever wondered why your salon isn't thriving despite your best intentions? Discover how shifting from a culture of consequences to one of systematic growth can revolutionize your team dynamics and business outcomes. This episode with Danise Keilitz, a seasoned stylist and salon owner, breaks down the pitfalls of relying solely on consequences and the undeniable power of implementing systems in your leadership toolkit. Learn how to transform those 'do this or else' moments into structured pathways leading to consistent excellence, ultimately inspiring your team to reach new heights. 

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

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Whether you're a seasoned stylist or just starting, discover how to turn these common fears into opportunities for growth and confidence by listening in.

Join Danise as she shares invaluable insights into building a thriving hairstyling career, even amidst personal challenges and creative roadblocks. You'll gain practical strategies to enhance communication, tackle difficult hairstyles, and expand your skill set while fostering a supportive community around you. From setting personal goals to collaborating with fellow stylists, this episode is your handbook to staying motivated and passionate in the ever-evolving hair industry. Embrace continuous learning and step out of your comfort zone for a rewarding journey in hairstyling.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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What if the secret to healthier hair lies in the fine print of your shampoo bottle? Join me as we navigate the complex world of hair loss, unraveling how everyday stress, hormonal shifts, and societal expectations can amplify this often-overlooked issue, particularly for women. Together, we'll scrutinize the hidden culprits in your hair care routine, like the sulfates found in many common shampoos, which can strip your scalp of its natural defenses, leaving it dry and irritated. Discover why it's crucial to be aware of these ingredients and how opting for sulfate-free alternatives can help create a nurturing environment for hair growth.

Grab your FREE PDF of The In-Salon Training Toolkit today.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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Can you really distinguish between a trim and a haircut? As stylists, we often hear clients requesting just a trim, believing it's a simpler, less costly endeavor. Join me, Danise Keilitz, as I unravel this common misconception and reveal how these services can impact both the stylist's workflow and the client's experience, especially in today's tightening economy. We'll explore practical ways for stylists to offer creative, budget-friendly services that keep clients returning without breaking the bank.

Use my special link to GlossGenius to try today. The salon and spa software that's easy for businesses and your clients.

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Subscribe to our Podcast & get mentioned in an upcoming episode!

Website: www.danisekeilitz.com
YouTube: All About Hair

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