The Social Housing Round Table (Matthew Baird)
Explore every episode of The Social Housing Round Table
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 12 Mar 2024 | Compliance is Complex and Changing: Simplify it Using the Data you Already Have | 00:59:35 | |
This week's guest speaker is True Compliance who are sponsoring our session on 12th March, where we're thrilled to welcome Alistair Thorpe! Alistair will be your guide through the intricate landscape of Building Compliance, shedding light on common pitfalls faced by housing providers. Building compliance management often feels like navigating a labyrinth, from wrestling with one-size-fits-all all systems to grappling with underutilised siloed data. Join us as we embark on a discussion to unravel these challenges and discover ways to elevate your building compliance processes by harnessing the untapped potential of the data at your fingertips. In this session, we'll dive into real-world examples, exploring the repercussions and offering key takeaways for everyone. We'll finish the session by engaging in an interactive Q&A, encouraging participants to pose questions and share insights. This promises to be an empowering session, where the exchange of knowledge takes center stage, shaping a roadmap for improved compliance management!
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| 16 Nov 2023 | Regulatory data preparation, is your data ready? | 00:55:25 | |
The Social Housing Round Table returns to a conversation regarding #data - Richard Saunders joins us to look at regulatory data preparation. Sign up now!
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| 28 Feb 2024 | How Can We Achieve Housing Excellence | 01:00:31 | |
The Social Housing Round Table welcomes Investors in Excellence for an interactive session exploring the various strategies and approaches that can be employed to ensure housing excellence. We examined the importance of creating a supportive housing environment, developing innovative housing solutions, and utilising technology to improve the quality of life for all. The benefits of this approach are person for person, pound for pound, rising above the rest to be second to none. This session was delivered by Kevin Hart, Group MD and Programme Director of Investors in Excellence. Kevin is an influential Senior HR Operations and Transformation Specialist with vast experience and a sustained record of success serving in the Royal Air Force. Amongst other progressive organisations UK and internationally, Kevin has been working closely in partnership with Inclusion Housing. Its journey to high-performing and a case study for IiE's Excellence in Housing is an accolade that Neil Brown, CEO, confirms "We are proud of what we do and what we have achieved at Inclusion; for it to be verified through an independent Excellence organisation is most gratifying". Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 07 May 2024 | Why buying innovation can be so difficult in Social Housing - Procurement challenges and solutions | 01:00:06 | |
Today we were joined by James Batchelor Founder and CEO of Alertacall and Neil Butters, Head of Procurement at PfH - Procurement for Housing This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 25 Apr 2024 | Leveraging digital learning solutions to address data challenges in Social Housing | 00:58:39 | |
Helen Forshaw-Hayes from Strategic Solutions Consultant Me Learning Ltd joins us for this weeks episode to discuss leveraging digital learning solutions to address data challenges in Social Housing
Like, subscribe and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 24 Sep 2024 | Engaging Residents in sustainability strategy, development and delivery | 01:03:19 | |
Today we were joined by Amelie Treppass Research Director from Blue Marble Research, Sonali Patel Research Director from Blue Marble Research and Laura Shellard Head of Sustainability from Notting Hill Genesis This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 29 Jun 2023 | Breaking the Blame Chain: Nurturing a culture of accountability & collaboration in Social Housing | 00:59:25 | |
Veena Allison returns to The Social Housing Round Table to continue the conversation on Blame, Accountability and Culture in Social Housing. Find The Social Housing Roundtable on Youtube | |||
| 19 Jun 2024 | Building Mental Wellbeing In Our Homes | 01:05:53 | |
The Social Housing Round Table: The sponsored whg and health series today we are joined by a number of guests to discuss building mental wellbeing in our homes Connie Jennings, Director of Stronger Communities whg Vicki Brownhill, Interim Director of Housing Midland Heart Laura Barney, Joint Service Lead, Early Intervention in Psychosis Kelly Plant, Operational Delivery for Community Transformation, Adult Mental Health Sureya Gulzar, Health and Housing Partnership Manage, whg This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 04 Jun 2024 | Vexatious or vexed- issues surrounding vexatious complaints! | 00:57:46 | |
Today we were joined by Jo Lecke from Big Picture Training
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 08 Sep 2023 | Is it actually possible to have a victim-led approach to ASB? | 01:00:00 | |
Ben Hunt of ASB Respect Line and The ASB App leads an incredible conversation on whether it's possible to have a victim-led approach to anti-social behaviour. Find The Social Housing Roundtable on Youtube | |||
| 08 Aug 2023 | We Need To Talk About ED&I | 01:00:58 | |
What are you actually going to do? What changes have you actually made? Are you still just talking and consulting? We've had so long to make changes and direct action in the #socialhousing sector to improve #EDI and on today's episode of The Social Housing Round Table with my brilliant co-host Emily Orme, CIHCM, and more than 50 registered guests, it was the topic of conversation. Everywhere that EDI has been actively promoted and achieved has resulted in a better business. And yet we can see from multiple projects including the one recently undertaken by Lara Oyedele that we've got a long way to go. - Where do you promote vacancies? Do you utilise networks actively promoting EDI? Do you question your recruiters on where they source candidates? - Are you still conducting just standard interview panels? Does this work for a Neurodivergent crowd? Do you ensure you have a diverse group for undertaking interviews, panels, or assessment days? Have you considered giving out interview questions beforehand? Or do you want it to be an exam? - Have you implemented the Rooney Rule? Anonymise CVs? Do all you can to remove unconscious bias? - Are your Officers all being paid the same to fight the gender pay gap? Assets, Development, Housing - are your Officers equal in your business? - When did you last undertake real training? Mandatory for all levels? - Is your culture really prevalent at all times? And is EDI a part of your culture? Action can be taken. It's not necessarily easy but it's certainly not impossible.
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| 10 Aug 2023 | Building Age Friendly Communities | 00:55:09 | |
Sarah Lusty of InCommon joins us to look at the role of Social Housing in building age-friendly communities - follow back here!
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| 26 Jun 2023 | Creating a Carers Network in Social Housing | 00:51:23 | |
The brilliant Natalie Quilter returns to The Social Housing Round Table to discuss her work over the last 12 months and what we can all do as a sector to cater more for Carers
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| 23 Feb 2024 | Socially Inclusive Recruitment to Tackle Skills Shortages | 00:57:18 | |
Across the Social Housing Maintenance and Repairs market, it has been noticed that the current workforce is ageing with a lack of new blood coming into the market, so maybe a new approach needs to be adopted when recruiting to engage with an untapped talent pool.
How can a new approach be taken which at the same time can improve socio-economic situations for impoverished communities? Each year millions of pounds are invested in training young people, coupled with those who have retrained after falling out of the employment market, yet this untapped talent pool has not yet filtered through to Social Housing. How can recruitment strategies be altered to ensure opportunities are offered to the hardest-to-reach in society, adding Social Value, but also helping to solve the skills gap within the market and offer long-term sustainable employment to those in the local community?
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| 12 Jul 2024 | Embracing a more joined up approach to solving the key issues in Social Housing | 01:00:31 | |
Today we were joined by Julie Haydon - Director -Corporate Services at Wolverhampton Homes.
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 26 Nov 2024 | 16 Days of Activism Against Domestic Abuse | 01:13:16 | |
In our Round Table session today, we teamed up with the Chartered Institute of Housing for a powerful session focusing on the UN Women's 16 Days of Activism against Gender-Based Violence campaign. We were joined by Alison Inman OBE, Stephanie Morphew and James Strang from the Chartered Institute of Housing for a conversation about the #NoExcuse initiative and why it's crucial to stand against violence against women and girls - a fantastic session with some really great input and insights! A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 26 Sep 2023 | Data Tools to Help with Compliance and Decarbonisation | 00:59:09 | |
Rachel Posgate of Chameleon Technology joins us to look at one option for aiding Social Housing providers with decarbonisation.
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| 03 Oct 2023 | Empowering the future: Shaping Housing Leaders of Tomorrow | 01:01:07 | |
The brilliant Alysha Burrell joins us to discuss what we can do collectively as a sector to embrace and attract the future housing leaders of tomorrow - a session definitely worth a listen back too! Find The Social Housing Roundtable on Youtube | |||
| 27 Aug 2024 | Government Proposals for Planning Reforms | 01:19:27 | |
Today we were joined by CIH to discuss Government Proposals for Planning Reforms. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 31 Jan 2024 | Hear Her Voice - You're Gonna Hear me Roar | 00:57:00 | |
Tracey McEachran, President of Women In Social Housing (WISH) joins us to discuss her "Hear Her Voice" campaign, advocating for a more even voice for women in the sector.
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| 21 Jan 2025 | Managing WIP Repairs | 01:00:42 | |
Join us for a lively discussion on a challenge that keeps every housing maintenance manager up at night: managing work in progress (WIP) repairs. This week's Social Housing Round Table dives deep into the world of repairs, tackling the "WIP mountain" head-on. Inspired by a "Social Housing" viral post from Duncan Palmer, this episode brings together a group of voices to share their experiences, insights and potential solutions for tackling those ever-growing repair lists. Expect a candid conversation exploring the complexities of WIP in social housing, with no easy answers but plenty of shared learning. Tune in to discover how collaboration and knowledge sharing can help the sector finally get ahead of this persistent challenge. A massive thank you to Duncan for joining us and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 29 Jun 2023 | Can technology make a real difference to the customer experience? | 00:59:17 | |
Dave Loudon joins us to discuss tech - its pros, cons, usability, and suitability for an ever-changing Social Housing market.
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| 24 Jan 2024 | Home as an Emotional Place | 00:59:51 | |
Dr Hannah Absalom provides the nearly 40 attendees of today's episode of The Social Housing Round Table with incredible academic insight into the importance of valuing and understanding home as an emotional place. Find The Social Housing Roundtable on YouTube | |||
| 29 Apr 2024 | The Housing Crisis has no international boundaries - learnings from Australia | 00:59:29 | |
Hannah Harvey Executive General Manager Customer and Community Services Housing Choices Australia joins us for this weeks episode to discuss the learnings we can take from Australia. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 26 Jun 2023 | Seeking new ways to work together (with tenants) | 00:58:22 | |
Ben Jenkins joins the Round Table this week to look at whether this is a way to vastly improve the communication between Social Housing providers and tenants.
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| 24 Aug 2023 | Transforming Housing Management | 01:05:49 | |
Tom Norris talks about the work that has been going on at Places For People to transform their housing management processes - this was an incredible discussion and one certainly worth listening to!
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| 04 Apr 2024 | Gambling Related Domestic Abuse | 00:58:54 | |
Join us to discover more about an ongoing collaborative study currently taking place: "A new research contract awarded by the Gambling Commission, using regulatory settlement funds.
The project is about understanding more about ‘supporting victim survivors of gambling-related domestic abuse – a focus on women in social housing (including local authority supported accommodation)’."
A massive thank you to Dr Kelly Henderson CIHCM, Liz Riley and Amanze Ejiogu for bringing this topic to my attention and to Cathy in advance for joining us under a pseudonym to share her lived experience. Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 20 Mar 2024 | The Rise In Temporary Accommodation | 01:00:15 | |
Delighted to be announcing part 3 in the collaboration between the Chartered Institute of Housing and The Social Housing Round Table, where again we talk about something vital: Temporary Accommodation. Hannah Keilloh will be here to discuss policy and what can feasibly be done, Christa Maciver will be looking at the response of Justlife and the work of the APPG, Matthew Wilkins will be presenting a summary of the data from CIH’s soon-to-be published value for money report on temporary accommodation and Jim Crawshaw will join us to discuss the changing situation from a Coventry perspective and how they are managing to keep the number of households in B&B relatively low by sourcing other options.
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| 01 Nov 2023 | Back to Basics - TSMs and Performance Management | 00:57:02 | |
Neil Goodwin joins us to discuss TSMs, data, and culture in a must-listen event for anyone working in Social Housing Find The Social Housing Roundtable on Youtube | |||
| 12 Nov 2024 | Mentally Healthier Social Housing | 01:13:47 | |
In this Round Table session, we looked at the links between social housing and mental health, considering children's experiences and offering some real-life examples of how to improve mental health using housing association tools. This was the final session of the incredible 'Health and Housing' series from the collaboration between whg and The Social Housing Round Table and we were joined by Connie Jennings, Charlotte Rainer and Edward Davie! Of course, massive thanks go to whg for sponsoring the 'Health and Housing' series and to Alertacall for sponsoring this episode. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 26 Feb 2024 | The Professionalism, Conduct and Competency Consultation | 01:00:17 | |
The Professionalism, Conduct and Competency Consultation is now live, giving you the chance to have your say on the upcoming mandatory qualification proposals in Social Housing. If you want to find out more before (or after) you respond to the consultation, please listen to Sarah Dunkerley and James Prestwich of the Chartered Institute of Housing on a special Friday edition of The Social Housing Round Table. Find The Social Housing Roundtable on YouTube | |||
| 26 Jun 2023 | Discovering and Supporting ADHD in our workplace | 00:59:21 | |
Janine Green, ASB Consultant and Trainer, joins us to discuss her ADHD diagnosis, the superpowers it comes with and why we need to break the stigmas associated with it Find The Social Housing Roundtable on Youtube | |||
| 29 Jun 2023 | Fire Safety: Are we doing enough? | 00:56:18 | |
Today's brilliant session with Jan Taranczuk where we asked whether we are collectively doing enough to combat fire safety. There is a real need to continually re-enforce the basics and make sure that Social Housing providers and residents know of their responsibilities. With an ever-aging population and the basics not always being adhered to, nobody wants to see another disaster that could have been prevented.
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| 05 Nov 2024 | Is it Time to Rebrand Scrutiny with Claire Blacka from Tentacles Consultancy | 01:11:26 | |
Today we were joined by Claire Black of Tentacles Consultancy to discuss whether tenant's scrutiny needs a rebrand! This episode of The Social Housing Round Table has been kindly sponsored by Alertacall. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 02 Jul 2024 | Culture and where we’re going wrong | 00:59:41 | |
Today we were joined by Michelle Haycox from ELM Coaching This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 29 Nov 2023 | A Blueprint for Partnership between Health and Housing | 00:58:33 | |
Four amazing speakers, an hour's worth of true takeaways, and an unmissable session. Listen in now! Find The Social Housing Roundtable on Youtube | |||
| 17 Sep 2024 | Lived Experience, Powerful Impact: Disability and Social Housing | 01:02:25 | |
Today we were joined by James Feetham, Inclusive Services Team Leader from Great Places Housing Group to talk about lived experience and the powerful impact it can have.
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 26 Jun 2023 | The Community Effect of Supported Housing ASB | 01:05:17 | |
Grant Hyatt joins us to discuss restorative justice, mediation, trauma, ASTs, and evictions as part of a wider conversation looking at the community effect of ASB in supported accommodation.
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| 17 Dec 2024 | Social Housing Round Table 2024 Wrapped | 01:12:02 | |
And that's a wrap! Tune in for our final episode of The Social Housing Round Table of 2024. We shared some key insights from the past year and were joined by The Social Housing Round Table's Head of Partnerships, Elaine Middleton who shared her journey and role with us. There's also a sneaky Christmas Quiz in there for anybody who wants to test their Christmas knowledge!
A big thank you to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 25 Oct 2023 | Embedding Inclusion as a Service Design Principle through Data | 01:00:16 | |
Two brilliant guest speakers, Naomi Sweeting, Director of Customer Experience at Grand Union Housing Group, and Peter Hudson, Sales Director at Voicescape, join us for a special event where we'll be looking at how you can truly embed inclusion as a service design principle. If you're interested in the difference between data and information, this isn't one to be missed!
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| 29 Mar 2024 | Collective Action Through Collaboration | 01:01:10 | |
Rachael Smart and Esther Clarson join The Social Housing Round Table this week! They have set up think together after working, collectively for 50 years in #SocialHousing. They aim to help Social Housing providers make positive change by improving services and experience for residents, colleagues, and the organisation. Passion is an overused word, but they are truly passionate about the power of working together, collaborating with colleagues, residents, stakeholders, and communities to make real change that delivers positive outcomes. Join us for a discussion in collaboration and partnership working! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 01 Dec 2024 | Social Value Week Round Up | 01:54:47 | |
In our bonus Round Table session on Friday 29th November, we were joined by the incredible G15 SVLG team – Fiona Fletcher Smith, Aaron Dohnt, and Deborah Williams – for a special deep dive into their Social Value Week. In this episode, we heard firsthand about the impactful initiatives happening within the G15, gained exclusive insights from their week dedicated to social value and even got to know some of the incredible award finalists. A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 27 Jun 2023 | Demystifying Regulation | 00:56:21 | |
Dewbien Plummer and Edward Crouch of Capita join us to talk about what we really need to focus on in Social Housing and how Assets, People and the relationship between the two desperately need to be improved.
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| 26 Sep 2024 | Report Launch ‘Home Encounters’ : Understanding and improving the emotional impact of home visits | 01:00:53 | |
Today we were joined by Dr Hannah Absalom, Research consultant to discuss the launch of the report "Home Encounters"
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 26 Jun 2023 | Sector Risk 2023 | 01:02:01 | |
Becky Tucker from House of Risk joins us to talk through the Social Housing Sector Risk report, covering building safety, insurance, cyber issues, damp and mould, tenant satisfaction, business reputation, social care, house building, Gen-Z and more! Find The Social Housing Roundtable on Youtube | |||
| 25 Jul 2023 | Net Zero and Data-Led Decarbonisation | 00:57:46 | |
We focus on how providers can reduce their residents’ bills, decarbonise their stock and create virtual energy networks to ensure energy equity with new net zero installations such as solar PV. Find The Social Housing Roundtable on Youtube | |||
| 29 Jun 2023 | Developing a toolkit and a ”Serious Game” for place based plans of Housing for Older Adults | 01:00:20 | |
Joining The Social Housing Round Table this week is Rebekah Luff from SCIE who will focus on the ongoing work following the recommendations of the Commission on the Role of Housing in the Future of Care and Support, in particular tools to support local areas to develop plans for housing for older adults. Local housing partnerships that include housing associations and other stakeholders are essential to develop and drive through these plans. They are piloting a ‘Serious Game’ to help build and sustain such partnerships - listen to find out more!
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| 18 Dec 2023 | Creating LGBTQIA+ safe spaces in Social Housing | 00:56:00 | |
| 28 May 2024 | In conversation with The Ombudsman - Complaint Handling – Ensuring compliance with the Code | 00:58:54 | |
Today we were joined by Richard Blakeway Housing Ombudsman and Verity Richards Head of Service This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 29 Jun 2023 | Housing Ombudsman Spotlight: Knowledge and Information Management (KIM) | 00:58:40 | |
Clare Paterson returns to The Social Housing Round Table to discuss the recent Housing Ombudsman Spotlight report on Knowledge and Information Management (KIM) whilst highlighting where to start & pitfalls to avoid.
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| 16 Feb 2024 | The future of quality, decency and energy efficiency in Social Housing | 01:29:37 | |
In response to challenges relating to quality, decency, and energy efficiency, the government is currently undertaking a programme of ambitious reform in social housing. In the last few months, several government proposals have been released that, when finalised and implemented, will usher in significant changes for the sector. The Social Housing Round Table is partnering with the Chartered Institute of Housing (CIH) to host this session, which will explore some of the most significant government proposals and their consequences for the sector and its residents. Members of CIH’s policy and practice team will summarise and present the main proposals contained in current government consultations (e.g. Awaab’s Law, the Future Homes Standard), and you will have the opportunity to use your experience and expertise to shape CIH’s response.
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| 29 Jun 2023 | Designing the perfect customer experience for Shared Ownership residents | 00:56:11 | |
Floris ten Nijenhuis joins us to discuss staircasing, shared ownership and the customer journey - not a session to miss the recording of! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 26 Jun 2023 | Engaging disengaged Social Housing staff | 01:00:47 | |
Veena Allison joins The Social Housing Round Table to discuss Social Housing culture, Mastery, Autonomy, Purpose, Relationships and Blame Culture. Not one to be missed!
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| 20 Aug 2024 | Lessons Learned From Mergers | 01:00:08 | |
Today we were joined by Gemma Bell to discuss lessons we can learn from mergers. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 10 May 2024 | Where are we going wrong with damp and mould? | 01:02:47 | |
Today we were joined by Zac Hemming Co-Founder and CEO of ICE Services Group and Adam Rhodes Chairman of ICE Services Group This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 18 Apr 2024 | Disrupting Social Housing by Getting Young People into the Sector | 00:50:45 | |
Dr Bola Abisogun joins us for this weeks episode to discuss how we can look at options within Construction to give more opportunities for young people in Social Housing.
Like, subscribe and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. .
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| 26 Jun 2023 | Domestic Violence and NRPF | 01:02:41 | |
Helen Salmon and Davina Woollery join The Social Housing Round Table to discuss what could be a very triggering topic, so please be aware domestic violence against men and women.
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| 29 Jun 2023 | Board Assurance v Reassurance | 00:57:41 | |
Gemma Smith from Progress Group joins The Social Housing Round Table to discuss Social Housing Boards and the difference between assurance and reassurance. Find The Social Housing Roundtable on Youtube | |||
| 10 Dec 2024 | Building a Community to Fix Social Housing Data | 01:08:26 | |
In our latest episode of the Round Table on 10th December 2024, we were joined by George Weyman and Adam Botterill of TPXimpact | B Corp™ to discuss their work so far on social housing data, what's to come and how you can get involved. A big thank you to TPXImpact for sponsoring this session and to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 21 May 2024 | From Functional to Foundational: Re thinking technology's role in Social Housing leadership | 01:00:44 | |
Today we were joined by Stewart Davison, Founder and Consultant at Elehan Consulting This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 27 Jul 2023 | Harassment, Target Setting and Performance Management | 01:00:14 | |
This episode was co-hosted by Hony Premlal and we spent the hour deep-diving into bullying and harassment within the Social Housing sector. What was clear very quickly from our open and honest guests was that this is an issue that is still highly prevalent and ties back into the topic of culture I've been highlighting all year. Hony highlighted research which showed that more than £2.2bn is lost through bullying each year in the UK, and training for Managers, HR teams, and staff on how to combat this is greatly required. My main takeaway? Make your board accessible to your staff so that if they feel there is nowhere else they can go, they have an outlet that will hold the company to account
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| 26 Jun 2023 | The Better Social Housing Review | 01:01:08 | |
Alexandra Gibson of the CIH discusses the initial recommendations of the CIH and NHF Better Social Housing Review and asks the group what they'd like to see arise next.
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| 06 Aug 2024 | Accelerating Social Value in Social Housing Recruitment | 00:59:13 | |
Today we were joined by James Fellowes, Founder of Bridge of Hope Careers and Chance Bleu-Montgomery, Partners Support Manager at Bridge of Hope Careers.
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 11 Jun 2024 | AI and the implications for Housing | 01:00:01 | |
Today we were joined by James Batchelor, Founder and CEO of Alertacall and Rob Pickering, AI Expert and Technologist. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 14 Jan 2025 | Tackling Homelessness | 01:00:21 | |
In this episode of The Social Housing Round Table, we're diving into a truly impactful session featuring the incredible Rachel Holliday from Time to Change West Cumbria. Hear how Rachel, with the support of Alertacall Ltd, is making a tangible difference in her community to combat homelessness and learn how we can all make a difference. Tune in now and discover how collaboration and determination can create a brighter future for everyone. A massive thank you to Rachel for joining us and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 09 Jan 2024 | 2023 Wrap Up and Quiz | 00:56:46 | |
A round-up of the 2023 round table series followed by a quick Christmas quiz! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 13 Nov 2023 | The Silent Pandemic: Suicide in Social Housing | 00:59:07 | |
The #SocialHousing and #Construction industry has a suicide rate three times higher than the national average. The UK has the highest suicide rates in Western Europe, with more than 7,000 lives lost a year at an average age of 40. And over 7 million people work in Construction alone. This week's episode of The Social Housing Round Table is one which is brought to us by Shirley Heapy and Paul Bridge of The Clive Smith Foundation and must be spoken about. I've said for a long time that our discussion forum is one that will talk about, rather than around, the difficult topics our sector faces, and this is no different. Paul Bridge calls this The Silent Pandemic, and I'm inclined to agree. Join us to discuss why and what needs to change.
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| 26 Jun 2023 | Whose Responsibility is Damp and Mould? | 01:11:53 | |
A massive thank you to Claire Fouracre for bringing an incredible conversation on damp, mould, collaboration, accountability, customer service, and language. Find The Social Housing Roundtable on Youtube | |||
| 30 Aug 2023 | Which is More Important; Internal or External Customer Service? | 00:59:35 | |
Jo Leckie of Big Picture Training returns to The Social Housing Round Table to discuss whether more importance needs to be placed on internal or external customer service in a sector that's under so much scrutiny! Find The Social Housing Roundtable on Youtube | |||
| 29 Jun 2023 | Building a Social Housing brand in 5 easy steps | 00:59:55 | |
Ellie Mickleburgh joins us to discuss the importance of brand, how you can make real change and how you have a brand even if you don't know it! Find The Social Housing Roundtable on Youtube | |||
| 27 Jun 2023 | Homelessness and its link with Trauma | 01:00:21 | |
The amazing team from Oasis Community Housing join us to discuss their study into homelessness and trauma and what they've done to create a more trauma-led approach to services. Find The Social Housing Roundtable on Youtube | |||
| 17 Jan 2024 | Responding to Hoarding | 00:58:33 | |
Heather Matuozzo of Clouds End CIC joins us to discuss hoarding. We look at stigma, support, guidance and practical solutions around the topic plus much more so listen back now and we'd love to hear your thoughts! Find The Social Housing Roundtable on YouTube | |||
| 29 Jun 2023 | Windrush and Social Housing | 00:57:34 | |
Professor Patrick Vernon joins us to discuss Windrush's relationship with Social Housing and what needs to be done to commemorate its 75th year.
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| 16 May 2024 | How better two-way engagement can help you identify changing needs in older people's housing | 01:00:38 | |
Today we were joined by Kelly Scapens Supported Housing Manager ForHousing This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 18 Jun 2024 | The link between trauma, mental health and suicide in Social Housing | 01:00:45 | |
Today we were joined by Lindsay SmithManaging Director of ATICC This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 03 Sep 2024 | Finding a future after escaping domestic violence | 00:59:18 | |
Today we were joined by Sadie Jones, Founder of SheBeasts CIC to discuss finding a future after escaping domestic violence This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 29 Jun 2023 | A Benefit No-One Wants To Be Entitled Too | 00:57:09 | |
Bereavement is always difficult but laws have only recently changed to support unmarried widows and the benefits available, whilst something nobody would ever wish to claim, do need knowing about. Joanna Sedley-Burke and I discuss WHY, what the business is trying to achieve, and how your staff and residents could get the vital support they need. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 16 Aug 2023 | A Deeper Look at Staff Trauma in Social Housing | 00:59:27 | |
Jennie Blake of Serenity Sessions joins us to look at the real trauma staff in Social Housing go through and what we can actively do to embrace it, help our colleagues, and truly make a difference.
Find The Social Housing Roundtable on Youtube | |||
| 09 Apr 2024 | Working as One Team to Create a Psychologically-Safe Culture | 01:00:36 | |
Charlotte Cook and Juliet McCarthy of Straightforward Partnership join The Social Housing Round Table to look at psychologically safe cultures in Social Housing. It's clear we need to talk more openly and authentically, but how do we actually achieve this? Listen in to discover more!
Find The Social Housing Roundtable on YouTube | |||
| 27 Jun 2023 | Using a Lived Experience Approach | 01:01:29 | |
Connie Jennings of WHG joins The Social Housing Round Table alongside Emily King, Parul Begum and Sharon Powers to talk about the importance and value of lived experience in our Social Housing teams. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 07 Jan 2025 | The Sector Risk Profile: Our Risk Landscape | 00:59:17 | |
What are the biggest risks facing social housing in 2025? The answers might surprise you. At today's Social Housing Round Table, Becky Tucker from House of Risk gave a fascinating overview of the sector's risk profile. With economic uncertainty, regulatory changes and the growing threat of cybercrime, it's more important than ever for housing organisations to stay ahead of the curve. A massive thank you to Becky for her expert analysis and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 10 Jul 2024 | Supercharging your Customer Service offering in Social Housing | 00:59:54 | |
Today we were joined by James Batchelor - CEO and Founder of Alertacall This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 26 Jul 2023 | The Impact of Trauma | 00:59:22 | |
Next week, Darren Beattie joins The Social Housing Round Table to discuss and embrace how Social Housing is a sector that's constantly traumatic and look at what we can do collaboratively to better understand the impact that has on our day-to-day services and teams. Find The Social Housing Roundtable on Youtube | |||
| 16 Jul 2024 | Shared Ownership - A good idea gone bad? | 01:02:48 | |
Today we were joined by Sue Phillips, Shared Ownership Resources Founder This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 24 Jul 2023 | Supporting Customers in Crisis - Positive Minds, Positive Outcomes | 01:04:23 | |
Charlotte Cook of Straightforward joins us following the recent White Paper to look at supporting customers in crisis and how, with a more positive mindset, true change can be achieved. Not one to be missed!
Find The Social Housing Roundtable on Youtube | |||
| 11 Oct 2023 | Homelessness and the Private Rented Sector | 00:58:08 | |
Oli Reid of The Living Housing Group joins to look at the relationship between the PRS and homelessness and what can be done collaboratively to try and help solve the issue.
Find The Social Housing Roundtable on Youtube | |||
| 16 May 2024 | Who wants to keep residents safe? A deep dive into fire safety | 01:00:29 | |
Today we were joined by Andrew Frankum, Executive Director of Health & Safety and Compliance at Concept Housing Association and Jan Taranczuk Strategic Housing Advisor at Plumis. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact | |||
| 27 Jun 2023 | Is Social Housing ”excellent”? | 00:58:54 | |
Investors in Excellence join The Social Housing Round Table with Siân Humphreys bringing forth a fascinating discussion on whether Social Housing is an excellent sector.
Find The Social Housing Roundtable on Youtube | |||
| 08 Oct 2024 | Why Mental Health First Aid alone isn't the answer | 01:00:29 | |
Todays host Elaine Middleton was joined by Jennie Blake, Founder, Trainer and Consultation to talk about why mental health first aid alone isn't the answer. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 19 Nov 2024 | The ethics of allocating social hosuing to create mixed communities | 01:10:50 | |
In this Round Table session, we were joined by the wonderful Jess Page of Bridge Housing Solutions and opened up conversation on the ethics of allocating social housing and whether the lettings process is creating equitable communities or simply willing to allow some people with vulnerabilities into any home that might just "do the job", regardless of the community around them. Massive thanks go to Bridge Housing Solutions for sponsoring this session and to Alertacall for sponsoring this episode. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 30 Jul 2024 | Travelling Together On The Tackling Stigma Journey | 01:02:02 | |
Today we were joined by Lynne Brosnan Chair of Stop Social Housing Stigma, Dr Mercy Denedo from the University of Durham and Nic Bliss Campaign Director of Stop Social Housing Stigma
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 14 Feb 2024 | Research Study: Lived Experience and it's importance in Executive Recruitment | 00:57:37 | |
We had more than 40 people attend this session live which looks into why Executive Teams must have Lived Experience. It is a not to be missed episode!
Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 10 Jan 2024 | Sector Risk 2024 | 00:55:03 | |
Becky Tucker from House of Risk joins us to discuss Housing Sector Risk following the report from the end of 2023, covering tech, AI, finances, policy MOTs, innovation, data, being reactive and more! Do listen back and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter
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| 26 Jun 2023 | Tenant Engagement V Tenant Influence | 01:11:44 | |
Emily Orme joins the Round Table this week with a focus on tenant engagement and it's difference to tenant influence.
Find The Social Housing Roundtable on Youtube | |||
| 03 Dec 2024 | The Digital Engagement Journey with Customers | 01:11:55 | |
In our latest episode of the Round Table on 3rd December 2024, we were joined by the wonderful Kate McArdell-Broome from Johnnie Johnson Housing. We enjoyed opening up discussion on the digital engagement journey with customers and had some excellent input from attendees. Another fantastic episode! A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. | |||
| 13 Aug 2024 | Human Centric Cyber Security | 00:58:41 | |
Today we were joined by Zoë Benjamin Human Factors Security Lead DAINTTA This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 29 Oct 2024 | Unify Networks: Promoting Diversity of Thought - Now What's Next? | 01:00:35 | |
Today we were joined by Dami Sosanya Co-Chair of Unify Network and Alozie Ohuonu Vice Chair of Unify Network to discuss Promoting Diversity of Thought - Now What's Next? This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 22 Oct 2024 | Consumer Standards: Older and Vulnerable Residents | 01:01:04 | |
Todays we were joined by Sir Norman Lamb Former Member of Parliament and Minister of State for Care and Support for this special SHRT with Alertacall to discuss Consumer Standards: Older and Vulnerable Residents
This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. | |||
| 05 Mar 2024 | Building Health In Our Homes | 01:28:18 | |
Whg and The Social Housing Round Table come together in the first of a series of sponsored events discussing the relationships between Health and Social Housing. We're delighted to welcome four key speakers Connie Jennings, David Elliot, Sarah Davis and Viv Marsh to the panel alongside Sureya Gulzar who will be Co-Chairing the event
Find The Social Housing Roundtable on YouTube | |||
| 07 Feb 2024 | Tenant Affordability Assessments - Alternatives to Saying NO | 00:59:17 | |
What are you doing next as Social Housing providers when you're having to refuse housing based on affordability? What would de-risking look like for you? How can we ensure intervention has true currency? Just three questions posed to today's Round Table by Rebecca White of Your Own Place CIC in a truly brilliant session. Find The Social Housing Roundtable on YouTube | |||