The Modern Facilities Management Podcast (Griffin Hamilton)

Sherry Perkins, President of the IFMA San Diego Chapter, is this weeks guest.  Sherry has over 25 years in facilities management for both defense and biotech companies.

On this episode, Sherry details the importance of Facilities Managers being the Marines of the built environment; adjusting, adapting, and overcoming any and all obstacles surrounding facilities.  

How can IFMA influence and help FMs navigate unforeseen circumstances?
How can you prepare and adapt to these circumstances? 
How has COVID impacted preparedness in facilities? 

Tune in to find out!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Chris Bunch joins the show!  Chris is the VP of Commercial Facilities Services at PRIDE Industries.  PRIDE helps private and public organizations achieve their operational goals while simultaneously providing career opportunities for people with disabilities.  

On this episode, Chris and I discuss the value of partnering with a service provider, the impact that PRIDE culture can bring to an organization, and the future talent gap in facilities management. 

If you're interested in partnering with PRIDE Industries, donating to the foundation, or know someone that would benefit from an employment opportunity, visit their website here!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks episode is Z (also known as Eddie Luchs).  After a full 24 year career in the Navy as a Machinist's Mate, Z has spent an additional 20 years as a Facilities Manager in Biotech.  

On this episode, Z and I discuss the challenges of FDA guidelines, the importance of proper resource utilization, and establishing best practices in a highly regulated industry.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Jeff Wagner, former Chief of Facilities for Clark County School District, joins the show.  After a career in architecture and facilities, Jeff has joined the team at R-Zero as the GM of Education.  R-Zero is a biosafety company that utilizes UV-C technology to keep occupants safe and more productive.

On this episode, we discuss:

• An introduction to UV-C tech
• The impact of a healthy building on students and employees
• The shift from 'green buildings' to 'healthy buildings'

We reference Joseph Allen's book Healthy Buildings: How indoor Spaces Drive Performance and Productivity.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Laurel Brooks of the U.S. Golf Association is this weeks guest.  Laurel has spent over two decades in facilities management, and has extensive experience on the financial side of FM.  On this episode, Laurel dives into best practices surrounding budgeting and financial management for a facilities organization.  This includes:

• Building relationships with your F&A department
• Systems to capture financial data
• Financial metrics to track

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Suri Suriyakumar, CEO of ARC Facilities, is this weeks guest.  After founding ARC Document Solutions almost 30 years ago, Suri has recently led ARC to invest in technology to become a leader in 'Access to Information in Facilities for the Built Space'.  

At the end of 2021, the average commercial building in the United States was over 53 years old.  Most organizations are documenting crucial building information through manual processes. 

This problem, in addition to the 'Great Resignation' of Facilities Managers, is what Suri is on a mission to resolve.  

Tune in to this weeks episode to learn more about the importance of digitizing tribal knowledge, using AI and Machine Learning to empower your organization, and the impact that technology can have in reducing risk and increasing productivity.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Clarence Carson, IFMA 40 Under 40 award winer, is this weeks guest.  Clarence formerly served as the Chief Facilities Officer at Chicago Public Schools, and is now the SVP at DCS Global.  

On this episode, we'll discuss:

• The importance of cross-department communication, and collaboration between facilities, procurement, and HR
• The impact that facilities teams have on creating a safe learning environment for both students and faculty
• Managing financials and best practices for utilization of government funding for schools

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Peter Cantone, CEO of Pandemic Solutions, is this weeks guest.  Pandemic Solutions uses Dielectric Barrier Discharge (DBD) advanced bi-polar ionization (say that 3 times fast) technology to fight harmful viruses, bacteria, and VOCs.  

Peter has been working extensively with schools to ensure that students are in a safe, healthy, learning environment.  In addition to talking about the importance of IAQ, Peter discusses the importance of properly utilizing ESSER Funds.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Joel Levitt, President of Springfield Resources, is this weeks guest.  Joel literally wrote the book (actually 10 of them!) on the topic of maintenance management, and designed the Maintenance Management certificate program for the University of Alabama.  

On this episode, we discuss:

• The relationship between Facilities and the Building Architect/Engineer
• The impact on building design and ongoing maintenance 

Enjoy!

https://www.amazon.com/Joel-Levitt/e/B001IU2Q9Y%3Fref=dbs_a_mng_rwt_scns_share

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Angela Spangler from the International WELL Building Institute joins the show.  As a Senior Director of Global Market Development, Angela leads IWBI’s global market development strategy across emerging sectors, helping organizations understand that human health has a profound impact on all performance indicators: productivity, engagement, resilience. 

On this episode, Angela and I discuss:

• The impact healthy buildings have on productivity 
• The evolution of the WELL certification across different industries
• WELL's response to the pandemic
• LEED & WELL certifications coexisting

Questions?  Reach out to Angela directly - Angela.Spangler@wellcertified.com 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Giselle Holder, Director of Facilities Management for Acuitas Caribbean, joins the podcast.  Giselle has her Masters in Facilities Management, holds several certifications including IFMA's CFM and FMP, and was awarded IFMA's Forty Under 40 award in 2020.  She was also one of the first Trinidad and Tobago based IFMA instructors in the IFMA FM Educational Programs - FMP and Essentials of FM.

On this episode, we discuss two topics that Giselle is passionate about: Facility Condition Assessment and Facility Condition Index.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Dean Stanberry, 2nd Vice-Chair on IFMA's Global Board of Directors, is this weeks guest.  Dean has more than 20 years of broad-based experience in facility management and information systems implementation. 

On this episode, Dean brings together his software background and FM expertise to discuss best practices for buying and implementing software for facilities organizations.  This includes:

• Defining intent for usage
• The importance of implementation planning and data quality
• Data import/migration best practices
• User-based training AND ongoing training from the vendor
• The impact the maturity of a facilities organization has on software usage

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is Chuck Miccolis, Managing Director of Commercial Lines at The Insurance Institute for Business & Home Safety.  IBHS is an independent, nonprofit 501 (C), scientific research and communications organization, whose building safety research helps create more resilient communities. 

Climate change is leading to more severe storms and a more frequent rate.  On this episode, Chuck talks about the importance of being proactive when it comes to preparing for severe weather, and the steps you can take to ensure your building is ready for future storms!  

For more information, and detailed guides to prepare, check out these resources:

• FORTIFIED, the National Resilient Construction Standard – https://fortifiedhome.org/
• Severe Weather Preparedness Guidance – https://disastersafety.org/
• Thunderstorm Ready Guide – Thunderstorm-ready.org
• OFB-EZ Guide – https://disastersafety.org/business-protection/ofb-ez/

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Make sure you check out our LinkedIn page to see Cindy's LIVE interview with Griffin Hamilton at Facility Fusion 2022!  For a trip down memory lane, check out the original interview that we're spotlighting this week.  

Cindy Hermsen, CEO for Global Alliance of Facility Management Innovators, joins the show from Barcelona!  The Global Alliance of FM Innovators is a membership-based platform that facilitates connections between facility managers and technology startups focused on the FM industry.  

On this episode, Cindy discusses the rapid change of technology for FMs, the impact technology can have on a facilities organization, and the importance of FMs viewing their department as an area for investment, NOT just a cost center.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Jeff Schrantz, VP of Global Sales & Marketing for Avidbots, is this weeks guest.  Avidbots robot, Neo, is a fully autonomous floor-scrubbing robot used in facilities across the globe.  On this episode, Jeff gives a crash course on Autonomous Mobile Robots (AMRs):

• What is an AMR and how are FMs using this technology?
• How does an AMR operate?
• What data can you collected from using AMRs?
• How can you deploy an automated cleaning strategy across your facilities? 

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is Phoebe Beierle.  Phoebe is currently working as a Sr. Manager at the U.S. Green Building Council, and was previously the Sustainability Manager at Boston Public Schools.  

On this episode, Phoebe and I dive into the world of sustainability in K-12, and identify steps a Facilities Manager can take to create a safe environment for students and faculty members.  

Here are some additional resources for topics discussed on this episode:

Center for Green Schools

Federal Funding Opportunities 

Infrastructure Investment and Jobs Act Funding 

Measuring Air Quality in Schools

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Oyvind Birkenes, CEO of Airthings, is this weeks guest.  Prior to Airthings, Oyvind was a General Manager at Texas Intruments, with a focus on wireless connectivity.  On this episode, we discuss the importance of technology in buildings, specifically in terms of moving to a proactive, data-backed operational strategy.  

• How do you implement IoT technology?
• What data points should you be measuring? 
• What steps can you take with this data?
• What benefits can this have on your bottom line?

Tune in to find out!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Martha Weidmann, Co-Founder and CEO of NINE dot ARTS, joins the show as this weeks guest.  Martha and her team are art consultants and curators, creating art experiences around the world for the hospitality industry, mixed-use developments, municipalities, multi-family residential developments, and healthcare environments.  NINE dot ARTS uses the power of original art to transform spaces into experiences, bridging the gap between arts and business.

On this episode, Martha speaks to the impact that art can have on your facilities AND your occupants.  Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

John Powers, Founder and CEO of Extensible Energy, is this weeks guest.  John is an industry expert with over three decades of experience working in utilities and energy management.  He's authored over 100 papers and reports on energy efficiency, demand response, resource planning, load forecasting, renewable energy, and more.  If you're interested in decrypting the code behind your utilities bill, John is the expert to listen to.

On this episode, we discuss:

• Occupancy behaviors and the impact on energy usage
• Smart technologies 
• Best practices to reduce energy consumption and even GENERATE revenue
• The future of energy management

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is George Alvarado, Area Maintenance Manager for C&W Services.  Prior to taking on an FM in the civilian world, George spent 20+ years service in the United States Air Force.  While in the USAF, George was introduced to the world of Facilities Management, and was responsible for managing the Air Force's largest European single-occupancy lodging facility, a Nuclear Missile Facility, and a C-17 Maintenance Operations Control Center.  

On this episode, we discuss George's experience transitioning from military to civilian Facilities Management.  We also provide insight into steps veterans can take to get their shot in Facilities Management post-service.  

George references a handful of organizations that helped him make this transition.  If you're interested, check out the links below! 

• Hiring our Heroes (Victoria Harvey)
• Hire Heroes USA (Jeffrey Lasley) 
• USO (Jeremy Woodworth) 
• Four Block 
• American Corporate Partners (Eric Brew) 
• Vets 2 Industry (Stephen Porter) 
• Joint Base San Antonio Skills Program  (Wendy Banks) 
• DOD SkillBridge - SkillBridge Locations
• ProFm Credential (Alana Dunoff & James Meyers)
• FM Pipeline/Facilithon (Sharon Harrington, Jim Zirbel, Carolyn McGary)  
• Adaptive Business Continuity (Mark Armour) 
• Castellan Solutions (Alicia Stevens) 
• Legacy FM (Lindsay Brackett) 
• Cougar USA (Timothy Zacharias) 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This week I had the pleasure of interviewing Johnny Halman of Alpha Facilities Management Solutions.  Before launching Alpha, Johnny spent over 7 years in Facilities at Jacksonville Transportation Authority (JTA), and was responsible for the maintenance of all JTA facilities and grounds.  This consisted of almost 300,000 SF of building space across 22 facilities, and over 2,600 transit hubs in the greater Jacksonville area.

On this episode, Johnny dives into best practices surrounding core components of project management:

• Budgeting
• Forecasting
• Data Collection
• Customer Success

Johnny is passionate about Facilities Management and spreading the word on best practices!

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This past week I had the privilege of attending the SkillsUSA National Leadership & Skills Conference (NLSC) here in Atlanta.   Seeing the FM Pipeline team in action was great, but seeing the impact on the next generation of FMs was even more incredible.  Check out one of my favorite interviews to learn more about the great work of this organization!  

Jim Zirbel, Co-Director of FM Pipeline, is this weeks guest.  Over 50% of facilities professionals will be reaching retirement age within the next 5 - 7 years, leading to a HUGE need for talent in the industry.  Jim has taken this problem head-on through the Facilithon program with FM Pipeline.  Facilithon is a SkillsUSA competition that introduces high school and technical school students to careers in Facility Management.

If you're interested in helping shape the new wave of FMs, this is the episode for you!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Prabhu Ramachandran, Founder and CEO of Facilio, joins the podcast.  5 years ago, Prabhu and his Co-Founders started the journey of providing Facilities Managers a software solution to connect people, systems, and equipment across their portfolio.  

Tune in to learn more about:

• The evolution of technology in property management
• The impact of connecting systems and collecting data
• How to make the most of your current technology stack
• The future of technology in property management

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Aaron Koon of BlueChip Pros is this weeks guest.  Aaron has been in business development in the Facilities Management space for 6 years, and is currently heading National Sales for BlueChip Pros. 

On this episode, Aaron details the power of networking, and the importance of being a true partner in business development.  We also talk to the value a national partnership brings, and what a Facilities Manager should look for when evaluating vendors.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Glenn Neuschwender, President of Enviroscience Consultants, is this weeks guest.  Glenn has over 30 years of experience with asbestos inspections, analyses, and remediation strategies.  Notably, Glenn brings extensive education (k-12) and municipality experience to nimbly manage the concerns and expectations of multiple stakeholders and carefully guide community engagement. His work includes programs approved by the New York State Department of Environmental Conservation and the Suffolk County, New York District Attorney’s Office.

On this episode, we discuss:

• Introduction to Asbestos 
• Phase 1s and 2s
• IAQ and the impact of COVID  
• Repercussions of poor management in these areas
• Best practices for Facility Managers
• Future of the industry

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Greg Christensen, Host of the insightful CMMSRadio, is this weeks guest.  Back in 2003, Greg co-founded NETFacilities and has been immersed in the CMMS space ever since.  After their acquisition in 2018, Greg has worked extensively in the FM space, consulting with clients during their CMMS journey.  On this episode, Greg and I deep dive into the importance of a client centric strategy, and his pursuit of the elusive win/win scenario.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Hunter Sheehan joins the podcast as this weeks guest.  Hunter has been in the construction space with Turner Construction for over 6 years, and has earned her Lean Six Sigma Green Belt in addition to her LEED AP Building Design & Construction certification.

On this episode, Hunter talks through her experience working with all parties involved with both new construction and commercial renovations.  Tune in to learn more about her unique perspective, and what best practices you can implement when taking over a new building.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Ralph Carp joins the podcast as this weeks guest!  Prior to starting his own consulting firm, Ralph was the Executive Director for the 8th largest public school system in the country.  Here, he led a team that was responsible for managing over 26 million square feet of space in 300+ buildings that was occupied by over 200,000 individuals.  

On this episode, Ralph provides insight into his experience as a leader in Facilities Management including:

• Employee Development and Training
• Employee Retention
• Best Practices for FM Leaders

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Captain Tom McLemore, Director of Facilities at the United States Naval Academy, is this weeks guest.

We've had several Veterans on the podcast to discuss their transition from active duty into civilian life, and how Facilities Management made for a smooth career transition.  Captain Tom brings a different perspective to the show - he is actively heading facilities for the Unites States Naval Academy in Annapolis.  

On this episode, we deep dive into being efficient with limited resources, and discuss best practices on:

• Cross-department communication
• Vendor management
• Budgeting

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Facilities Managers are oftentimes asked to do more with less resources.   How is it possible to fight fires, complete mandatory inspections, track inventory, and ensure safety for all building occupants with a shrinking budget and limited headcount? 

On this episode, Nevra Ledwon, Chief Revenue Officer of DecisionBrain, dives into workforce optimization.   How can data help with contract negotiations, tactical planning, and operational scheduling?  Tune in to find out! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Laurel Brooks of the U.S. Golf Association is this weeks guest.  Laurel has spent over two decades in facilities management, and has extensive experience on the financial side of FM.  On this episode, Laurel dives into best practices surrounding budgeting and financial management for a facilities organization.  This includes:

• Building relationships with your F&A department
• Systems to capture financial data
• Financial metrics to track

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Douglas Henley joins the show as this weeks guest.  Throughout his career, Douglas has served in numerous leadership capacities within Facilities Management:  

• Board member for Goodwill Industries of Central Florida
• Board Chair for the Corporation for Independent Living
• Board Member for the National School Plant Management Association
• Board member and VP of the Connecticut School Buildings and Grounds Association and the Beta Sigma Lambda Educational Foundation

Douglas shares his experience being a leader in the industry, specifically talking to the importance of leading by example, providing teammates with an avenue for excellence, and leaving a legacy as a leader.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

I had the opportunity to attend the SoCal Leadership Retreat for IFMA.  This was an incredible opportunity to interact with leaders from 4 different IFMA chapters: Orange County, LA, San Fernando Valley, and San Diego.  Paul McGlynn, President of the OC chapter, joins the show to talk about major takeaways from the retreat, and best practices other IFMA chapters can adopt.  This includes:

• Retreat format
• Recruiting new members
• Retaining current members
• Cross-chapter collaboration

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

We're on the road at Nashville for IFMA World Workplace 2022!  Check out on of our favorite episodes with guest Suri Suriyakumar from ARC Document Solutions.

After founding ARC Document Solutions almost 30 years ago, Suri has recently led ARC to invest in technology to become a leader in 'Access to Information in Facilities for the Built Space'.  

At the end of 2021, the average commercial building in the United States was over 53 years old.  Most organizations are documenting crucial building information through manual processes. 

This problem, in addition to the 'Great Resignation' of Facilities Managers, is what Suri is on a mission to resolve.  

Tune in to this weeks episode to learn more about the importance of digitizing tribal knowledge, using AI and Machine Learning to empower your organization, and the impact that technology can have in reducing risk and increasing productivity.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Todd Drouillard, AIA, NCARB is a licensed Architect in Michigan.  During his 24 years of experience he has been involved in a wide range of projects including Aviation, Manufacturing, Research & Development, Workplace and Mission Critical. 

He is the National Manufacturing and Product Development Sector Leader for HED, a full service national Architecture and Engineering firm based in the Detroit area. 

On this episode, Todd deep dives into the post-COVID strategies Manufacturers are deploying to solve issues surrounding space utilization and shipping constraints.  He also brings his unique perspective on the relationship between FM and Architect.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This week we're going to spotlight our interview with Phoebe Beierle.  Phoebe is currently working as a Sr. Manager at the U.S. Green Building Council, and was previously the Sustainability Manager at Boston Public Schools.  

On this episode, Phoebe and I dive into the world of sustainability in K-12, and identify steps a Facilities Manager can take to create a safe environment for students and faculty members.  

Here are some additional resources for topics discussed on this episode:

Center for Green Schools

Federal Funding Opportunities 

Infrastructure Investment and Jobs Act Funding 

Measuring Air Quality in Schools

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Dottie Scholnick joins the show to talk about the importance technology in facilities management.  In addition to her expertise managing various CMMS platforms, she's worked extensively with Building Information Modeling (BIM) software.  

On this episode, Dottie talks to best practices and challenges with rolling out standards for new construction deliverables that can be used by Operations and Facilities teams post-construction.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Amy Ryan joins the show as this weeks guest!  Amy earned a Master's in Business Management from Harvard University, and is currently the Founder and Chief Circular Economist at ESG Strategies.  Amy is a Certified Environmental Auditor (CEA) and Registered Environmental Manager (REM) and from 2018-2020, supported facilities compliance roles within the pharmaceutical and research industries. You can feel Amy's passion for all things Facilities Management!

On this episode, Amy brings that passion and covers:

• The "Future of work" in the built environment
• Data-backed sustainability practices
• The "Great Resignation" and the importance of preparing for the next generation of FMs by documenting tribal knowledge

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

William Cowell de Gruchy joins the show from London.   After 5 years in the British Army, Will wore the consulting hat and found inefficiencies in building management.  Uncovering this problem, along with his passion for building sustainability, led Will to launch Infogrid, a smart building platform that uses IoT sensors and AI to automate and optimize facilities and building management.  

On this episode, we discuss cage fighting (!), healthy buildings, and the future of IOT technologies in facilities management.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Marc Gravely joins the podcast as this weeks guest!  Marc is an award-winning construction defects attorney and infrastructure law expert focused on helping governmental and private property owners hold contractors and their insurers accountable when things go awry on high value projects. He has represented high-profile business organizations including Texas Hospital Association, Texas Apartment Association, and Texas Hotel & Lodging Association. Marc is also author of the bestselling book Reframing America's Infrastructure: A Ruins to Renaissance Playbook, which exposes the chilling consequences that come from a lack of maintenance on America's buildings.

On this episode, Marc covers:

• Understanding your insurance policies and finding the best coverage
• How to spot unfair advantages your insurance company may be trying to hide
• The true cost of delayed maintenance and making the case for proper investment in problem areas
• Tips for conducting construction quality audits 
• Common construction defects that every facilities management team should be on the look out for
• How to know if you have a legal case against insurers, contractors, or another party, when things go wrong in your facility

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Mayra Portalatin, Vice President of Facilities at NVE, joins the show as this weeks guest!  Throughout her career, Mayra has been a leader in the FM community, often providing her expertise through presentations at conferences, such as Greenbuild and World Workplace, as well as writing for publications like FM Link and FMJ. 

Mayra is a course contributor and instructor for IFMA’s Sustainability Facility Professional Credential (SFP), and is a great resource to talk to the importance of continued education for ALL FMs.  

• Getting into Facilities Management
• Importance of continued education and perpetually improving your skillset
• The changing technical environment in FM, and how this core competency can separate you in the workforce

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Stephen Clawson, CFM, QPCR, FMP, FMG, joins the podcast as this weeks guest!  Stephen has spent the better part of a decade consulting in Facilities Management.  As a Consultant, Stephen brings an outside perspective to his clients to help identify opportunities for optimization. 

What does optimization look like?  What is the desired end state?  How can I achieve these objectives?  Finding the answers to these questions is a unique journey for each organization. 

On this episode, Stephen discusses the importance of taking a step back, asking the right questions, and being your own 'consultant' in this never-ending pursuit of optimization. 

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Rayne Guest joins the podcast this week!  Rayne is a lifelong entrepreneur, and is the Founder and CEO of ARROWCLEAN.  She has been on the ground floor of the disinfection industry for over 15 years, and has appeared on Forbes, Inc. Magazine, and Newsmax, speaking against the antiquated disinfection methods across the industry.  

Tune in to hear Rayne's story getting into the world of disinfectants, best practices across various industries, and her opinion on the direction of the industry.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Joseph Sharp returns to the podcast to talk about his journey launching a new Facilities Services division from the ground up. 

After spending a years servicing various restaurant brands under Meadowbrook Brands, Joe expanded his service offerings to other restaurant groups under as Meadowbrook Facility Services.  His experience working as an internal Facilities Manager AND a third party service provider has given him a unique perspective on this relationship.  

Tune in to hear Joe's story, best practices managing multiple clients, use cases for facilities technology, and more.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Sissi Liu, CEO & Co-Founder of Metalmark Innovations, joins the podcast as this weeks guest.  Metalmark Innovations is a Harvard spinoff that developed Tatama, the first self-cleaning commercial air purifier.  

On this episode, Sissi talks about a whole range of IAQ issues including:

• Sustainability and the impact of climate change
• Wellness issues and the correlation of poor IAQ
• The connection between poor maintenance practices and IAQ issues

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Lee Hobbs joins the podcast as this weeks guest!  Lee has held various leadership positions in the manufacturing and distribution world throughout his career.  Tune in to hear Lee discuss: 

• The nuances of facilities management in manufacturing
• Process standardization
• Data collection and utilization of technology

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Anthony Tirendi joins the show as this weeks guest.  Anthony started his career in Facilities Management as a Floor Tech, and has worked his way up the ranks holding leadership positions in various industries including: healthcare, manufacturing, and pharmaceutical.

On this episode, Anthony talks about the importance of emotional intelligence, the intersection of corporate culture and asset culture, and best practices for leveraging technology across your facilities.

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Griffin has been on the conference circuit, so we're highlighting one of our favorite interviews from last year. 

Hunter Sheehan has been in the construction space with Turner Construction for over 6 years, and has earned her Lean Six Sigma Green Belt in addition to her LEED AP Building Design & Construction certification.

On this episode, Hunter talks through her experience working with all parties involved with both new construction and commercial renovations.  Tune in to learn more about her unique perspective, and what best practices you can implement when taking over a new building.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Martin Hopp, Founder of Martin Hopp Architects (MHA),  joins the show as this weeks guest.  After ten years as a Project Director of Rafael Vinoly Architects, Martin went out on his own to launch MHA.  The firm is known for its focus on research and in-depth collaboration with clients to deliver unique and inspiring projects.

On this episode, we sit down with Martin to talk about his experience designing educational facilities, the various benefits of mass timber architecture, and the impact of the green building movement on K12. 

If you're interested in learning more about wood building designs, check out Woodworks.org.  While you're at it, do yourself a favor, and view MHA's projects on Instagram!

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Dr. Louis Fletcher joins the show as this weeks guest.  Dr. Fletcher served as an officer in the United States Air Force for 20 years, and has since specialized in leading Facilities Operations organizations in K12.  He currently serves as the Executive Director of Facilities and Operations for El Paso County Colorado School District 49. He leads transportation, nutrition services, facility maintenance, and capital construction project management professionals serving over 28,000 PK-12 Students.

On this episode, Dr. Fletcher deep dives into:

• Mission resilience 
• Work shortages and how to overcome them
• KPIs to drive operational efficiency 

Make sure to check out the African American Youth Leadership Conference (AAYLC), and the work they're doing in the community.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Lawyna Holland-Parish, VP of Standards & Practices at ESFM, joins the show as this week’s guest.  Lawyna, a US Army Veteran, oversees ESFM’s Quality Assurance program, driving standards, consistency, and compliance across the company. Additionally, Lawyna is the cGMP/GxP Subject Matter Expert (SME) for ESFM, assisting clients with their contamination control strategic planning.

On this episode, Lawyna shares best practices surrounding:

• Establishing QA programs
• Standardizing Safety & Compliance programs

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Khadija Qurbanzada joins the show as this weeks guest.  Khadija was a part of the first graduating class at Temple University to receive a Bachelors in Facilities Management. Since graduating, she has also obtained the OSHA 30 and FMP certification.  

On this episode, Khadija talks about her experiences as a female minority in facilities management, building a solid cultural foundation for a facilities team, and the importance of having a mentor.  

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, we welcome Dave Bishop, a seasoned facilities management professional with a unique background in law enforcement. Dave shares his fascinating journey from a law enforcement career to facilities management and discusses the various industries he has worked in, including Higher Education, K-12, and Hospitality.

A key focus of the conversation is the deployment of work order systems. Dave dives into best practices for successful implementation, emphasizing the importance of thorough training and the role of internal power users as mentors to their colleagues. By providing guidance and support, these mentors can help ensure a smooth transition and improve overall efficiency.

Finally, Dave addresses a common concern among technicians regarding work order systems as a form of surveillance. He dispels this notion, highlighting the value of these systems in streamlining processes, improving communication, and ultimately benefiting the technicians themselves. Tune in to gain valuable insights into the world of work order management and learn from Dave's wealth of experience.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Andrew Bryan is a highly experienced professional with over 25 years of senior management roles in various business sectors, including FMCG, retail, facilities, and manufacturing. He currently serves as the SHEQ Director at Samsic UK and brings a wealth of knowledge to the topic of reducing environmental impact in the facilities management sector. 

In this episode, Andrew emphasizes the importance of prioritizing environmental performance across the entire business and engaging employees in the process. He also provides practical insights on setting measurable goals and tracking progress towards reducing environmental impact. Andrew's expertise and experience make this podcast episode a valuable resource for anyone seeking to improve their environmental performance in facilities management.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This week we're revisiting our conversation with George Alvarado, a Veteran of the USAF.  While in the USAF, George was introduced to the world of Facilities Management, and was responsible for managing the Air Force's largest European single-occupancy lodging facility, a Nuclear Missile Facility, and a C-17 Maintenance Operations Control Center.  

On this episode, we discuss George's experience transitioning from military to civilian Facilities Management.  We also provide insight into steps veterans can take to get their shot in Facilities Management post-service.  

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, Griffin sits down with Jeff Twardzik, Founder of QModo AI, to explore the fascinating ways in which artificial intelligence is revolutionizing the field of facilities management. Here are the key highlights of their conversation:

• Harnessing AI to unlock and utilize tribal knowledge, the valuable informal expertise passed down among employees.
• Streamlining data management through AI-powered knowledge capture and organization tools, ensuring easy access to vital information for facility managers.
• Overcoming information overload with digital forms, checklists, and AI-powered analytics to transform raw data into actionable insights.
• Enhancing emergency response by utilizing QModo AI's platform to quickly locate crucial information, reducing response times and improving outcomes.

Join us as we dive deep into the impact of AI on facilities management. 

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode of The Modern Facilities Management Podcast, we're joined by Tate Putnam from Reedy Rides. Tate shares his fascinating journey into the world of facilities management, giving us an inside look into his current work and how he effectively manages mobile assets. 

With his rich background in FM technologies, Tate discusses their role in his work, highlighting both the similarities and differences in managing these unique assets. Plus, you won't want to miss his insights on the crucial role of preventive maintenance in facilities management. 

Tune in to learn more about how Tate stays on top of PMs, ensuring the seamless operation and longevity of the assets under his care. 

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, Amin Najjar, the President and CEO of Veolia NA Facilities and Building Services, joins the show.  Amin discusses the topic of decarbonization and how Veolia is helping buildings and institutions transition to a low-carbon future.

Decarbonization can be achieved through a three-fold approach, which Amin breaks down into three key strategies:

• Reduce: Retrofitting existing buildings to improve energy efficiency and reduce carbon emissions.
• Produce: Integrating green energy solutions on-site, such as solar panels and wind turbines, to generate clean electricity and reduce reliance on fossil fuels.
• Resource: Sustainable management and reuse of water resources through innovative water treatment technologies.

Amin references several data points throughout the episode.  You can find this information on the Veolia website.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is Adam Thordarson, Director of Facilities Management at Bouldering Project. Adam has spent the last 5+ years building the facilities management department from the ground up.

On this episode, we explore the significance of seeking help and advice, passing on tribal knowledge, empowering teams, fostering collaboration, and engaging with the FM community. 

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton interviews Mark Mears, a renowned author, keynote speaker, and visionary business leader. Mark has driven innovation and profitable growth among world-class, high-profile brands such as PepsiCo/Pizza Hut, McDonald’s, Frito-Lay, JCPenney, NBCUniversal, and The Cheesecake Factory.

Today, Mark serves as Chief Growth Officer for LEAF Growth Ventures, LLC—a consulting firm helping individuals, teams, and organizations find purpose in fulfilling their true growth potential while making a positive, lasting difference in the world. 

Mark discusses his latest book, "The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder," which explores a new approach to how we work in the modern economy. He believes that we are not just employees but "whole" individuals, and our work should encompass more than just our job functions. Currently, most of us spend the workweek solely focused on our vocation and struggle to balance the other aspects of our lives. This imbalance leads to disengagement, burnout, and negative consequences for our mental, physical, relational, and spiritual well-being.

During the interview, Mark emphasizes that Purposeful Growth is not only crucial for surviving but also thriving in the face of an impending recession. Mark challenges the idea put forth by Simon Sinek that it's about the "What" we do, arguing instead that it's about the "Who" we are.

Tune in to this thought-provoking conversation with Mark Mears as he reveals practical strategies for achieving Purposeful Growth and creating a fulfilling work-life balance in the New Economy.

Visit Mark's website at www.MarkAMears.com to learn more about his work and his latest book.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Shari Cedar, Owner and VP of AK Building Services, joins the show. Shari started her career in Entertainment, but found herself diving head first into the world of Facilities Management as she helped her husband run the business.

On this episode, Shari talks about the transformation of janitorial services from background roles to becoming integral, trusted partners in the post-COVID era.

As COVID-19 redefined our perceptions, Cedar discusses how the pandemic has elevated the appreciation for the cleaners - the unsung heroes ensuring the cleanliness and safety of our workplaces, schools, and hospitals.

Get a glimpse into the inner workings of AK Building Services, where a culture of pride and dedication is instilled among their staff. To exemplify this spirit, hear about an extraordinary employee, a lottery winner, who instead of quitting immediately, took it upon himself to train his replacement before stepping down.

Tune in to learn about the exciting journey of the janitorial sector in our changing world - where the resilience, dignity of labor, and commitment to service are celebrated and cherished.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode of the Modern Facilities Management Podcast, we welcome expert Bernard Newman to discuss the pressing issue of mail-related threats.

Newman explores recent cases, demonstrating the ongoing relevance of such threats in today's world. He shares proactive strategies for threat prevention, emphasizing staff training and strong mail handling procedures. Finally, Newman introduces us to the latest technologies in threat detection, from x-ray scanners to biological threat screening tools, that are revolutionizing facilities security.

This episode is a must-listen for those interested in modern security challenges and innovative solutions in facilities management.

Enjoy!

Resources:
Bernard Newman LinkedIn
Top 10 Practices for Secure Mail & Safe Package Handling
MCP Website

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode we welcome back Sissi Liu for her second appearance on the show (make sure to check out her previous interview on episode #74). This time, Sissi delves into the critical updates surrounding ASHRAE Standard 241, a vital guideline for building professionals. 

Join us as we explore the newly updated requirements, cutting-edge air cleaning technology, and strategic building readiness plans. 

Whether you're a seasoned professional or new to facilities management, Sissi's expert insights offer valuable knowledge that will keep you at the forefront of industry standards.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In December 2021, Benedict College, Siemens, and MD Energy Advisors initiated a collaborative effort to modernize campus facilities. The modernization program included the development of comprehensive infrastructure improvements campus-wide including:

• Improving indoor air quality
• Enhancing comfort with a focus on the dormitories
• Supporting energy efficient and sustainable operations
• Reducing ongoing energy, operations, and maintenance costs

On this episode, Paul Clary (MD Energy Advisors) and Michele Mitch-Peterson (Siemens) talk about the details of this project, and the importance of collaboration during a multiyear project. 

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In the latest episode of the Modern Facilities Management podcast, Dr. Roslyn Artis, President of Benedict College, discusses the collaborative campus modernization project with MD Energy Advisors and Siemens. 

The project, initiated in December 2021, focuses on three core areas: 

1. Improving indoor air quality
2. Supporting energy-efficient operations
3. Setting up the campus to reduce ongoing energy and maintenance costs

These changes aim to create a more sustainable and cost-effective environment at Benedict College. 

This episode offers the college's perspective on the initiative, following last week's episode featuring Paul Clary and Michelle Mitch-Peterson, who provided a technical view of the project.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode of The Modern Facilities Management podcast, we delve into the complexities and opportunities of modern materials technology with Nitin Govila from Serge Ferrari. 

• The benefits and challenges of using composite materials in architecture and design, particularly in relation to sustainability and environmental impact.
• The shift in focus on sustainability over the years
• Green building practices 
• The role of government officials and policymakers involved in environmental initiatives

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is Melissa Kaan, VP of Business Development at Summit Facility Solutions. Melissa has spent over a decade working in client support for facilities services providers across multiple industries.

On this episode, Melissa talks about the importance of choosing the right partner when outsourcing, and what steps you should take to properly evaluate vendors.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, we discuss the role of indoor mapping in facilities management with Morten Brøgger, CEO of MapsPeople. Morten advocates for the use of emerging technologies like indoor mapping to improve building security and safety. 

Topics covered include: 

• Threat assessment
• Asset mapping beyond just a list of assets
• AI-driven maps
• The value of a digital twin. 

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode, we interview Kayla Gottschalk, Co-Founder of Collective Workplace  and IFMA Young Professionals Chair of Americas. Kayla holds IFMA SFP and IFMA FMG certifications, adding credence to her expertise in the field. 

Collective is a community that consolidates valuable resources like podcasts, videos, and tools for professionals in facilities management and the broader employee experience sector. 

Listen in as Kayla discusses the importance of cross-specialty collaboration and the resources that Collective offers to elevate your FM practices.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In the latest episode of The Modern Facilities Management podcast, we were joined by Sean Borris, President of Gemini Pipeline Rehabilitation Solutions. With over a decade of experience in the industry, Sean brings a wealth of knowledge in pipeline rehabilitation, having managed projects in diverse sectors such as commercial, municipal, and oil & gas.

On this episode, we discuss:

• Common issues that lead to the need for pipeline rehabilitation, such as corrosion and wear.
• Insights on preventative measures facilities managers can implement to reduce these issues.
• Best practices for managing rehabilitation projects, from initial assessment to execution.
• Emerging technologies that promise to make pipeline rehabilitation more efficient and cost-effective.

With certifications in Project Management and an active role in several industry associations, Sean's expertise provides a valuable perspective for anyone in facilities management dealing with pipeline challenges.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Martin Luckcuck, President and CIO of SMp3 Maintenance, joins the show as this weeks guest. 

Martin's extensive career in supermarket facilities management has made him an expert in several key areas, including:

• Embracing New Technologies
• Measuring and Delivering Value in Maintenance Departments
• Effective Vendor Management
• Providing Top-Notch Support to Technicians

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Abby Massey joins the show as this weeks guest to talk about tax incentives in Facilities Management. 

Abby's journey from a Building Engineer to Director of Tax Incentives at Calvetti Ferguson provides a unique perspective on the transformative power of tax incentives in the world of facilities management.

Join us as Abby shares insights into two key incentives: Section 179D - Energy Efficient Commercial Buildings Deduction and Section 48 - Investment Tax Credit for Renewable Energy. Discover how these incentives can elevate sustainability efforts, slash operational costs, and boost overall efficiency for facilities managers.

Abby also reveals best practices tailored for facilities professionals and underscores the importance of expert guidance in navigating the intricate landscape of tax incentives. 

If you have any questions, you can find Abby on LinkedIn, or reach out at amassey@calvettiferguson.com 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode, we sit down with Perry Shimanoff, a seasoned expert with 35 years of experience in educational and government facilities maintenance. Perry is a Certified Master Custodial Trainer with ISSA’s Cleaning Management Institute (CMI). He is the founder and president of MC2 Management and Communication Consultants and has been involved in training both managers and frontline cleaning staff for more than 40 years. Shimanoff is a member of the Indoor Health Council (IHC), the International Custodial Advisors Network (ICAN), and the IICRC standards committee.

We delve into the crucial role that technology plays in facilities management, the value of preventive maintenance, and the often underappreciated importance of custodians in the ecosystem. 

Don't miss Perry's data-driven insights that can drive efficiencies in your facilities management strategy.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Today we are joined by Lonnie Pilgrim, the Director of Buildings and Maintenance at Fort McMurray Public School District. 

On this episode, we delve into Lonnie's experience in crisis management, specifically covering how he handled significant flooding in 2020. 

Pilgrim shares the critical first steps he took to mitigate the damage, strategies he employed to manage and support his staff during the challenging period, and the key lessons he learned from the ordeal. 

Whether you're in facilities management, educational administration, or simply interested in crisis management, this episode provides valuable perspectives and practical advice when facing adversity.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

John Powers, Founder and CEO of Extensible Energy, is this weeks guest.  John is an industry expert with over three decades of experience working in utilities and energy management.  He's authored over 100 papers and reports on energy efficiency, demand response, resource planning, load forecasting, renewable energy, and more.  If you're interested in decrypting the code behind your utilities bill, John is the expert to listen to.

On this episode, we discuss:

• Occupancy behaviors and the impact on energy usage
• Smart technologies 
• Best practices to reduce energy consumption and even GENERATE revenue
• The future of energy management

Enjoy!  

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, we're joined by Ben Montgomery, President of Premium Parking, to discuss the innovative world of free flow parking.  

Ben introduces us to the evolving parking industry and explains how technology plays a crucial role in this new model. He highlights the benefits of free flow parking, including increased revenue, enhanced customer experience, and operational cost savings due to reduced maintenance needs. Additionally, we tackle the perceived challenges of implementing free flow systems. 

Ben provides valuable insights and practical solutions for facilities managers considering this modern approach to parking management. Join us for a concise yet comprehensive exploration into the future of parking.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, we're joined by Dan Clapper from Interplay Learning. We delve into how their technology is leveraging VR to revolutionize training in facilities management. 

Dan highlights the significance of ongoing and cross-training in enhancing workforce skills, especially in the context of the Great Resignation. This conversation sheds light on the future of facilities management and how embracing continuous learning can mitigate the impact of widespread workforce changes. 

Interplay Learning specializes in online and VR training for essential skilled trades, covering industries like HVAC, Plumbing, Electrical, Facilities Management, Safety, and Solar. Their innovative platform, SkillMill, offers immersive learning experiences on various devices or through virtual reality, revolutionizing training methods and significantly reducing the time it takes for employees to become job-ready. 

Tune in for a deep dive into the intersection of technology, training, and talent retention in facilities management.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

David Miller, a seasoned expert with over 15 years of experience in operations management within commercial real estate and construction, joins our show to delve into the intricacies of budgeting in Facilities Management. 

On this episode, we cover a range of topics, including the impact of facilities on business operations, the unique budgeting needs across different industries, and the fundamental principles of effective budget management in FM.

Key Takeaways:

• Strategic Role of FM: Facilities management is pivotal in driving business success, creating productive environments, and ensuring alignment with organizational goals.
• Industry-Specific Needs: A deep understanding of how facilities management varies across industries is crucial for tailored budgeting and informed decision-making.
• Financial Acumen in FM: Mastery of financial concepts, cost tracking, ROI measurement, and building persuasive business cases are essential skills for FM professionals.
• Stakeholder Engagement: Building robust relationships with stakeholders and communicating budget requirements effectively are vital for gaining budgetary support and demonstrating FM's value.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode of The Modern Facilities Management Podcast, Griffin interviews Matt Aston, the president of GPRS. Matt shares his story of growing GPRS from a one-person startup to nearly 800 employees across 50+ cities. Matt has 20+ years of experience in utility locating and concrete scanning, giving him an insider perspective on the industry, how it has developed, and how it will continue to innovate.

Takeaways

• Ground penetrating radar (GPR) is a highly accurate technology used in facilities management to locate utilities and infrastructure.
• GPRS offers additional services like video pipe inspection and 3D laser scanning to provide a comprehensive solution for their clients.
• Proactive maintenance and regular inspections can help prevent unplanned downtime and costly repairs.
• The future of technology in facilities management includes the development of software programs like SiteMap, which provides quick visibility and access to accurate utility data.

Chapters

00:00
Introduction and Background

02:23
The Use of Radar in Facilities Management

04:17
Comparison with Other Technologies

07:40
The Role of 811 and GPRS Services

09:36
Addition of Video Pipe Inspection Service

13:06
Proactive Maintenance and Inspection Frequency

16:01
The Impact of Unplanned Downtime

18:54
The Future of Technology in Facilities Management

22:18
Influential Figures in Matt Aston's Career

24:44
Conclusion and Contact Information

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This week we're revisiting one of my favorite interviews from 2023. Dave Bishop shares his fascinating journey from a law enforcement career to one in facilities management.

A key focus of the conversation is the deployment of work order systems. Dave dives into best practices for successful implementation, emphasizing the importance of thorough training and the role of internal power users as mentors to their colleagues. 

Tune in to gain valuable insights into the world of work order management and learn from Dave's wealth of experience.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Jim Zirbel, Launch Leader at Couillard Solar Foundation, joins the show for his 3rd interview.

On this episode, we dive into the transformative world of solar energy. Recently honored with the U.S. Department of Energy Solar X Prize, the Couillard Soalr Foundation is at the forefront of advancing solar energy use and technology.

We explore the incentives and financial benefits that make solar energy an increasingly attractive option for many. From tax credits to reduced energy costs, we discuss how these incentives are driving the adoption of solar energy across various sectors.

We also delve into the latest advancements in solar technology, highlighting how these innovations are reshaping the efficiency and integration of solar systems in our everyday lives.

A special focus is placed on the beautification of solar energy. Learn about the Couillard Canopies and other aesthetically pleasing solar solutions that the Couillard Solar Foundation has pioneered. These innovations not only generate energy but also enhance the visual appeal of their surroundings, proving that functionality and beauty can go hand in hand.

Join us in this enlightening episode as we explore how the Couillard Solar Foundation is leading the charge in making solar energy a practical, attractive, and award-winning solution for a sustainable future.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, Griffin sits down with Chris Kaiser, the Director of Properties for the Arthur M. Blank Family Office. With a rich background spanning over two decades, Chris brings a wealth of experience from his roles as an Estate Manager, Personal Assistant, and his extensive involvement in the construction field. His military background, coupled with hands-on experience as a service technician and handyman, has equipped him with unparalleled skills in residential and commercial construction, industrial cleaning, and the management of high net worth families' assets, including properties, vehicles, aviation, and watercraft.

What You'll Learn:

• The Art of Customer Support: How estate management demands a more personalized approach to meet the unique needs of high net worth individuals, unlike the more standardized practices in commercial facilities management.
• Navigating Budgeting Challenges: Insight into the flexible and often unpredictable budgeting required in estate management versus the structured financial planning in commercial settings.
• Investment in Technology: Explore how investments in technology differ between estates and commercial facilities.
• Career Development Paths: Chris shares his journey and advice on building a successful career in managing high-end estates and commercial properties, highlighting the skills and experiences that are most valuable in this niche field.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Summary

On this episode, Griffin interviews Christopher Cioffi, the Commercial Programs Manager at IBHS (Insurance Institute for Business and Home Safety), about preparing for severe weather and mitigating damage to properties. 

Christopher emphasizes the need for routine maintenance, particularly on roofs, windows, and walls, to ensure they are in good condition. He also provides guidance on actions to take after a storm, including documenting damage and communicating with insurance companies.

Takeaways

• Understand the vulnerabilities of your property and its exposure to severe weather.
• Regular maintenance, especially on roofs, windows, and walls, is crucial to prevent damage.
• Document your property and inventory to facilitate post-storm assessments and insurance claims.
• Develop a business continuity plan and communicate it to your team to ensure a coordinated response.

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode of the Modern Facilities Management Podcast, Griffin interviews Barton Drake, Market Sector Leader for HED.

Drake shares his vision for integrating a community's history with its future through architecture, and focuses on creating designs that are practical, cost-effective, and unite communities. His philosophy highlights the role of architecture in promoting sustainable development and respecting both tradition and the environment. Drake's experience and approach demonstrate how thoughtful architectural design can bring people together and support community growth.

Takeaways

• The municipal sector offers exciting opportunities for architects to create communities that balance historic roots with modern technology and functionality.
• Designing adaptable buildings that can evolve with changing needs is crucial for long-term success.
• Balancing goals and budget constraints is a challenge in architectural design, but careful planning and collaboration can help find the right solutions.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode, Rami Abdelhadi, Executive Director of Facilities Operations at Stanford University, discusses the challenges and strategies for talent acquisition and retention in the facilities management industry. He highlights the importance of apprenticeship programs and cross-training to build a strong pipeline of skilled professionals. Rami also emphasizes the role of facilities in supporting education and research, and the need for soft skills in career progression. 

Takeaways

• Apprenticeship programs and structured training can help address the talent shortage in facilities management.
• Building a pipeline of skilled professionals requires a long-term strategy and investment in junior staff members.
• Facilities play a crucial role in supporting education and research, and creating a conducive environment for teaching and learning.
• Clearly defining job descriptions and cross-training can help maximize the potential of existing team members.
• Soft skills, such as curiosity and effective communication, are essential for career progression in facilities management.
• Delegation and empowerment are key leadership skills that can lead to greater productivity and success.

Chapters

00:00
Introduction and Background

01:36
The Challenges of Facilities Management

04:15
Addressing the Talent Shortage

08:01
The Success of Apprenticeship Programs

13:40
The Importance of Facilities in Education

14:08
Building the Pipeline and Cross-Training

18:27
The Impact of Mentors and Soft Skills

19:09
Lessons from the Pandemic

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Lisa Keys, Founder of COS Consulting, joins the show to discuss Building Condition Assessments (BCAs) and their importance in facilities management. Lisa has 20 years of experience leading operational and facilities management teams within a diverse range of building portfolios in both the non-profit and public sector. 

On this episode, Lisa highlights the core concepts and components of a BCA, how an organization can leverage a BCA, and where one should begin with a BCA.

Takeaways

• Building condition assessments (BCAs) provide a comprehensive overview of a building's components and their maintenance and capital support requirements.
• BCAs help organizations understand the costs associated with maintaining and replacing building components and develop long-term capital investment strategies.
• Risk tolerance and available budget play a crucial role in prioritizing projects identified in BCAs.
• BCAs can identify opportunities for energy efficiency and sustainable practices within facilities management.
• BCAs should be viewed as dynamic documents that require regular review and customization to meet the specific needs of each organization.

If you're interested in learning more, make sure to reach out to Lisa directly:
LinkedIn
COS Consulting

Enjoy! 

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This episode features Alex Cummings, CEO of FlowPath, and Doug Donovan, CEO of Interplay Learning.

Interplay Learning has developed cutting edge training technology for the essential skilled trades. Users are able to train and practice hands-on learning from any device or even in VR. 

The FlowPath team has created an industry leading CMMS, focused on simplicity and the user experience for Technicians in the field. 
 
Alex and Doug discuss the importance of using FM technology, like FlowPath, to collect data in real time, and how to effectively leverage data to train and cross-train employees. They also discuss best practices in standardizing training programs, and how this can lead to a better customer experience.
 
Enjoy!

Chapters

00:00
Introduction and Background

02:27
Interplay Learning's Training Platform

05:18
Training Students in Trades

08:01
The Importance of Training for Retention

10:40
Customer Support and Training

12:37
Data Collection and Training Programs

15:04
The Impact of Technology in Facilities Management

16:29
Standardizing Training Programs

21:08
Best Practices for Training and Learning

24:47
The Biggest Impact on Doug's Career

26:26
The Biggest Impact on Alex's Career

28:03
Conclusion

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Annmarie Bhola, Founder of Enhanced Building Solutions, joins the show as this weeks guest.

Annmarie is a former plant operator with extensive knowledge in new construction and existing buildings. She focused primarily on MEP commissioning and energy efficient operations and brings 20+ years of industry experience to clients. 

On this episode, Griffin and Annmarie discuss the importance of standardizing training, and leveraging video content to document tribal knowledge.

Takeaways

• Training and documenting tribal knowledge is crucial in facilities management to address the gap caused by turnover and ensure consistent operations.
• Site-specific training videos are essential to understand the unique requirements of each building and system.
• Contractor-provided training can lack consistency and may not cover all necessary information, highlighting the need for dedicated training resources.
• Documentation should be updated regularly to reflect changes in technology and standards.

Sound Bites

Chapters

00:00
Introduction and Background

01:14
Identifying the Gap in Facilities Training

03:16
The Importance of Training Videos

04:14
The Challenges of Sharing Training Videos

05:29
The Need for Site-Specific Training

06:46
The Importance of Consistent Video Training

07:44
The Challenges of Contractor-Provided Training

08:37
The Importance of Updated Training Materials

09:37
Separating Roles and Responsibilities

10:36
Preserving Tribal Knowledge

15:29
Addressing the Gap in Documentation

20:43
The Value of an Outsider's Perspective

22:19
The Importance of Asking the Right Questions

24:59
The Necessity of Documentation in a Changing Industry

25:02
The Impact of Mentors on Career Growth

26:29
Expressing Gratitude for Mentors

27:04
Conclusion

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Kevin Bee, the District's Operations Manager at Naperville 203, joins the show to share his journey in facilities management, and the importance of creating a culture that embraces change. 

Kevin started as a custodian and worked his way up, gaining experience in employee relations and eventually becoming a leader. He discusses the challenges of laying the foundation for a culture that embraces change, including the need for consistency and effective communication. Kevin also highlights the importance of explaining the why behind changes and creating a positive culture of growth and mentorship.

Takeaways

• Continuous learning and staying on top of new technologies and practices is crucial in facilities management.
• Creating a culture that embraces change requires consistency, effective communication, and explaining the why behind changes.
• A positive culture of growth and mentorship is essential for attracting and retaining talent in facilities management.

Chapters

00:00
Introduction and Background

03:13
Starting from the Ground Floor and Climbing the Ladder

08:01
Embracing Change and Guiding the Culture

14:05
Creating a Culture of Growth and Mentorship

22:55
Caring for the Environment and Building a Positive Culture

Interested in closing the skills gap? Check out our friends at Interplay Learning!

This weeks guest is Dr. Jake Smithwick, a professor at the University of North Carolina in Charlotte. Jake and his team have assisted hundreds of owners improve performance outcomes across thousands of projects ($15+ Billion of procured services in construction, IT, auxiliary services, design, healthcare, insurance, and more). His industry experience also includes field inspection of nearly 2,000 roofing systems (74 million square feet) across the United States, and six years in the US Air Force Reserve (civil engineering squadron).

On this episode, Dr. Smithwick discusses the role of AI in facilities management, including: 

• The value of mentorship in the FM industry and the positive impact AI can have in knowledge transfer and enhancing FM practices. 
• The fear of the unknown and the skepticism surrounding AI 
• Practical applications of AI in FM for tasks such as work order scheduling, maintenance planning, and data analysis. 

Chapters

00:00
Introduction and Background

08:39
The Impact and Potential of AI in FM

15:31
Practical Applications of AI in FM

28:31
Closing Remarks

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Clinton Fairbanks, founder and managing director of Soji REFM Advisory, discusses the future of Facilities Management and the impact of technology. 

Takeaways

• Being a Futurist in facilities management means continuously looking for ways to improve and innovate.
• The four pillars of technology in FM are software, hardware, AI automation, and innovation.
• Technology platforms in facilities management will rapidly improve in the next few years, with AI playing a significant role.
• Robotics can fill the labor gap in facilities management and enhance the work of technicians.
• Embracing change, collaboration, and viewing service providers as strategic partners are key to successful organizations in FM.

Chapters

00:00
Introduction and Background

03:01
The Future of Facilities Management

06:10
The Role of Robotics in Facilities Management

09:28
Embracing Change and Collaboration

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Summary

In this episode, Joe Sharp of Meadowbrook Facility Services shares his journey from being a facility manager of QSRs to creating Meadowbrook Solutions, a company that handles its own repairs and services. He emphasizes the importance of providing quality service, building trust, and adding value to the operators he works with. Joe also discusses his approach to creating content and networking on social media.

Takeaways

• Organic growth can be achieved by providing quality service and building trust with operators.
• Adding value and consistently meeting expectations are key to establishing long-term relationships with clients.
• Creating valuable content and networking on social media can lead to meaningful connections and opportunities for growth.

Enjoy!

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode, Griffin Hamilton interviews John Lose, a facilities engineering manager at FMC Corporation, about sustainability and net zero emissions. 

John has over 14 years of commercial R&D lab and office facility management experience with responsibilities ranging from management of MEP design firms, capital project execution, strategic planning, energy and energy efficiency as well as sustainability.  

Takeaways

• Energy efficiency is a crucial first step towards achieving net zero emissions.
• Facilities managers should focus on reducing energy consumption and engaging staff in energy-saving practices.
• There are three scopes of emissions: scope one (on-site emissions), scope two (emissions from procured energy), and scope three (emissions from third-party tenants and transportation).
• Microgrids provide resiliency and reliability by allowing facilities to generate and distribute their own energy.
• Facilities managers can position themselves as strategic partners by implementing energy efficiency measures, procuring renewable energy, and creating a culture of sustainability.
• Sustainability efforts can also have a positive impact on recruiting top talent.

Resources

• Scope 1 and Scope 2 Inventory Guidance | US EPA
• John Lose | LinkedIn

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Summary
Joey Klein, EVP at JLL and host of TechTalk, discusses the impact of urban development on facilities management and the importance of authenticity in building spaces. He also talks about the changing dynamics of the tech industry and the role of AI in real estate leasing. 

Takeaways

• Urban development has transformed cities like Atlanta, leading to the repurposing of old buildings and the need for authentic spaces.
• Companies evaluating new properties should start the process at least 18 months in advance, considering factors like supply, demand, and the transactability of landlords.

Chapters

00:00
Introduction and Background

06:39
The Impact of Urban Development on Facilities Management

13:49
The Changing Dynamics of the Tech Industry

16:33
The Role of AI in Real Estate Leasing

18:42
Evaluating Properties: Factors to Consider

21:58
The Importance of Time in the Decision-Making Process

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Kelly Kuntz, President of Submeter Solutions, discusses the importance of submetering in property management and the benefits it offers. 

Submetering allows property owners to allocate utility costs to tenants based on their actual usage, resulting in fair and accurate billing. By implementing submetering, property owners can reduce costs, promote conservation, and have more control over utility expenses. 

The interview with Kelly also touches on the role of technology in submetering, including leak detection and data analysis. Overall, submetering is becoming more common in the industry, and advancements in technology are making it easier and more efficient to implement.

Chapters

00:00
Introduction and Overview of Submetering

05:09
The Benefits of Submetering and Cost Reduction

11:18
The Role of Technology in Submetering and Leak Detection

18:41
The Future of Submetering in the Industry

Interested in closing the skills gap? Check out our friends at Interplay Learning!

Summary

David Jones, Director of Estates and Facilities at the University Hospital of Southampton, discusses the impact of backlog maintenance in healthcare buildings on patient harm. 

During the interview, he shares his research on the link between estate infrastructure and patient outcomes, highlighting the need for evidence-based design in older hospitals. David explains his use of AI and data analysis to identify infrastructure incidents and their impact on patient care. He emphasizes the importance of collecting data and presenting evidence to influence policy and secure funding for backlog maintenance. He also encourages facilities managers to engage in research and advocate for the value of their role in healthcare facilities.

Takeaways

• Backlog maintenance in healthcare buildings can have a direct impact on patient outcomes and safety.
• There is a lack of evidence-based research on the link between estate infrastructure and patient harm.
• Collecting data on infrastructure incidents and their impact on patient care is crucial for securing funding for backlog maintenance.
• Facilities managers should engage in research and advocate for the value of their role in healthcare facilities.

Check out David's Doctoral Research Survey here

Chapters

00:00
Introduction and Background

02:57
The Impact of Backlog Maintenance on Patient Outcomes

06:08
The Need for Evidence-Based Design in Older Hospitals

09:14
Using AI and Data Analysis to Identify Infrastructure Incidents

12:05
Influencing Policy and Securing Funding for Backlog Maintenance

14:55
The Role of Facilities Managers in Healthcare Facilities

Interested in closing the skills gap? Check out our friends at Interplay Learning!

In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton interviews Gretchen Schimelpfenig, a professional engineer specializing in civil and architectural engineering with a focus on sustainable design and construction. Gretechen is currently a Sr. Energy Engineer at Energy Resources Integration.

The conversation explores Gretchen's journey into project management, the definition and research of emerging technologies, and the balance between energy savings and secondary benefits in facilities management. They discuss future trends in sustainability, the comparison of US and global approaches to technology, and the importance of mentorship in professional growth.

Enjoy!

Chapters

00:00
Introduction to Gretchen Schimelpfenig

02:41
The Journey to Project Management

04:30
Defining Emerging Technologies

05:59
Researching Emerging Technologies

09:43
Balancing Energy Savings and Secondary Benefits

12:02
Applying Research to Project Management

15:51
Future Trends in Sustainability

18:10
Comparing Global Approaches to Sustainability

20:53
Finding Gretchen's Work and Influences

Resources

• Emerging Technology studies:
  • Ice Arena Vortex Water Treatment
  • CEA and Greenhouse HVAC Market & Technology Study
  • Smart Controls for Data-Driven Indoor Agriculture Field Evaluation
  • Enabling Non-Residential Electrification and Efficiency with Fault Managed Power Systems (FMPS)
• Recent Articles
  • Integrated HVAC Systems for Cannabis Cultivation Have the Lowest Life Cycle Cost 
  • How New Energy Codes Are Affecting Greenhouse Growers

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Yaron Dycian from Wint.AI, discussing the critical issues of water management in buildings. They explore the significant waste of water, the financial implications of leaks, and how Wint leverages AI for anomaly detection and predictive analytics to optimize water usage. The conversation also touches on proactive measures facilities managers can take and the future of water management technology in buildings.

Chapters

00:00
Introduction to Wnt and Water Management

03:01
The Impact of Water Waste

05:55
Leveraging AI for Water Management

09:00
Insights and Analytics in Water Usage

12:04
Proactive Measures for Water Management

14:59
Future of Water Management in Facilities

17:57
Career Influences and Closing Thoughts

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In honor of National Custodian Day (10/2), we're revisiting the interview with Perry Shimanoff. 

Perry is a seasoned expert with 35 years of experience in educational and government facilities maintenance. Perry is a Certified Master Custodial Trainer with ISSA’s Cleaning Management Institute (CMI). He is the founder and president of MC2 Management and Communication Consultants and has been involved in training both managers and frontline cleaning staff for more than 40 years. Shimanoff is a member of the Indoor Health Council (IHC), the International Custodial Advisors Network (ICAN), and the IICRC standards committee.

We delve into the crucial role that technology plays in facilities management, the value of preventive maintenance, and the often underappreciated importance of custodians in the ecosystem. 

Don't miss Perry's data-driven insights that can drive efficiencies in your facilities management strategy.

Interested in closing the skills gap? Check out our friends at Interplay Learning!

On this episode of The Modern Facilities Management Podcast, host Griffin Hamilton speaks with Tom Ricciardelli, President and Founder of SelectTech, about the innovative approach to sustainable flooring solutions. Tom shares his journey into the recycling industry, the unique interlocking flooring technology developed by Select Tech, and the importance of considering total cost of ownership in flooring projects. The conversation also delves into sustainability practices, market trends, and the significance of mentorship in business.

Enjoy!

Chapters

00:00
Introduction to Sustainable Flooring Solutions

02:58
The Journey into Recycling and Flooring

06:00
Best Practices for Flooring Selection

08:59
Sustainability in Flooring: A Deeper Dive

12:00
Market Trends and Innovations in Flooring

15:04
Mentorship and Learning in Business

Interested in closing the skills gap? Check out our friends at Interplay Learning!