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The Impact Multiplier CEO (Richard Medcalf)

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Pub. DateTitleDuration
31 Oct 2024Staying lean and agile for world-leading growth | Toms Jurjevs, CEO, Sun Finance (S14E13)00:34:54

How can you keep lean and efficient despite hyper growth?

Welcome to The Impact Multiplier CEO, helping you to 10X your financials, 10X your positive impact and 10X the fun you have along the way! Today Richard Medcalf is speaking with Toms Jurjevs, Founder and CEO of Sun Finance, a 1200-person strong business that was recently recognised as the No.1 fastest-growing fintech in Europe by The Financial Times.

Toms shares the story of Sun Finance's incredible growth, expanding into 12 international markets and delivering billions in loans.

In this conversation, you’ll learn:

  • How Toms minimises bureaucracy and keeps the business agile
  • The three interrelated elements that Tom keeps a permanent focus on, in order to manage hyper growth without bloat
  • The "Eagle Strategy" for avoiding micromanagement whilst staying on top of the details
  • How Toms expanded to 12 International Markets

Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/toms-jurjevs

Timestamps:

00:00 Intro

06:30 Why you should focus on efficiency.

07:25 Spend wisely; avoid comfort and bureaucracy.

16:17 Success leads to comfort

18:34 Fear of mistakes leads to avoiding action.

20:55 Use calls and WhatsApp instead of emails.

24:59 Maximize growth potential without comfort zone complacency.

31:43 Balancing oversight and action in SunFinance operations.

09 Dec 2020S3E2: What's holding your executive team back?00:27:55
You’ll learn: 

  • Why no organisation can be healthier than its number 1 team 
  • Why the leader’s perception isn’t the starting point for the executive team to move forward 
  • What is needed for the leadership team to move forward and the one question every leader should be asking 
  • What are biggest enemy is and how to fight it 
  • How to get data from and/or about the executive team
  • The difference between blind spots, black spots and hot spots


Resources/sources mentioned: 



For full show notes, head to https://xquadrant.com/season3episode2 
30 Mar 2022S8E10: Difficult decisions on the CEO learning curve, with Thomas Crary, (CEO, Pond5)00:34:59
In this conversation, you’ll discover:

  • Why being a "non-traditional CFO" landed him the CEO role (and how you can apply the same mindset)
  • The difficult decision Thomas had to make immediately as CEO - and why it was so important
  • What Thomas did that ended up "unlocking the talent" within the business
  • How to avoid the rigours of business from weighing down too heavily on you


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/thomas-crary
01 Dec 2021S7E06: "Where are you playing it safe, or dithering?"00:16:30
In this conversation, you’ll learn:

  • What keeps us playing small and in indecision
  • How to move from the comfort zone to the greatness zone
  • Richard's formula for identifying your 'North Star' at any time


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7episode6
14 Dec 2022S12E04: The critical conversations standing between you and strategic focus00:23:48
In this conversation, you’ll learn:

  • Why influence deeply affects the amount of strategic time you can create.
  • The three kinds of conversation you need to have before you can implement your new productivity plan.
  • The ongoing influence challenge - and how the SCARS method can dramatically improve your team's effectiveness.


Resources/sources mentioned:



Watch this episode on Youtube!

15 Mar 2023S11E05: Adaptability and leading change, with Jason Feifer (editor-in-chief of Entrepreneur.com)00:41:07
 In this conversation, you’ll discover:

  • What Jason's research showed is the #1 trait of successful entrepreneurs
  • The real reason people panic when confronted with change
  • What leaders forget about leading people through change (to their great cost)
  • The "Bridge of Familiarity strategy" and how it applies to "chicken chips"
  • The problem of defining yourself by your job title... and what to do instead


Resources/sources mentioned:





Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/jason-feifer 
25 Jan 2023S10E06: Building 'a company to inspire Europe', with Darren Comber (CEO, Scott Brownrigg)00:39:08
 In this conversation, you’ll learn:

  • How Darren turned a 40-person business with £3M of debt into one of the top 100 design practices globally with true financial stability.
  • Darren's three strategies for continued, sustained growth.
  • Why Darren opted for a 'radical' employee ownership model, and the benefits of that choice.
  • The difficulties and benefits of adapting and evolving a 'heritage brand'


Resources/sources mentioned:



Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/darren-comber 
11 Aug 2021S6E2: Making structural changes to scale the business, with CEO Matthijs Welle (Mews Systems)00:36:06
In this conversation, you’ll learn:

  • The inside story of how Mew grew exponentially to become Europe's 21st fastest-growing company according to the Financial Times
  • The drastic impact of the COVID pandemic, and the rapid return to growth
  • How a change in corporate headquarters released a new wave of investment
  • The "missing members of the exec team" that Mattijs wished he'd hired years before


Resources/sources mentioned:



Discover your Executive Productivity Score with our fast 10-question calculator! 

For full show notes, head to https://xquadrant.com/season6episode2
02 Nov 2023S13E22: Reshaping the future of learning, with Sahra-Josephine Hjorth (CEO, CanopyLAB)00:47:01
We're continuing our season on "business as a force for good", Richard speaks with Sahra-Josephine Hjorth, co-founder and CEO of CanopyLAB. Sahra-Josephine has been at the forefront of transforming education through social learning and artificial intelligence since 2015. CanopyLAB is the world's first-of-its-kind learning experience platform, and CanopyLAB has trained more than 500,000 youth and 130,000 teachers over the past five years, yielding groundbreaking results.

In this conversation, you’ll learn:
  • Why Sahra-Josephine is on a mission to build the world's biggest learning platform for youth, and the gap she spotted in the market.
  • How she pivoted the business from outbound sales, to inbound only.
  • The "$1M mistake" she made, and what she learned as a result.
  • Why and how she works to be the most well-informed person in the room.
  • When perfectionism can be good - and when not.
  • How Sahra-Josephine stays creative, and the innovation that the "self-driving car" prompted.
  • What "AI Fridays" are and why they're so great.


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/sahra-josephine-hjorth

Timestamps:

0:00 Intro
02:39 Creating a trusted learning community for youths
09:21 Creating win-win situations for NGOs and users
11:34 Pandemic impact, company growth, teacher support
26:00 Rediscovering authenticity & value in public speaking
40:09 Learning to lead authentically, despite others' expectations
09 Jun 2021S5E1: From Ideas to Impact: Common traps when communicating00:22:29
In this conversation, you’ll learn:

- 3 common communication traps that don’t do justice to you, your data or your audience
- What we need to know about how our brains affect both how we create and consume communication
- How to "burn your own calories" if you want your audience to engage in your message

Resources/sources mentioned:



Don't forget to register and access Davina's free course on How to Communicate with Impact 

For full show notes, head to https://xquadrant.com/season5episode1
15 Feb 2024S13E34: How to use 'story doing' to create systemic change, with Marci Zaroff (CEO, ECOfashion Corp)00:34:46
We're continuing our season on "business as a force for good". Richard Medcalf speaks with Marci Zaroff, Founder/CEO of ECOfashion Corp.

Marci coined the term “ECOfashion” in 1995 and is a serial entrepreneur as well as the author of “ECOrenaissance: Co-Creating A Stylish, Sexy and Sustainable World.” She is the winner of awards including “WWD ESG Leadership Award,” “New York Moves Power Women Award” and “Real Leaders Impact Award”.

In this conversation, you’ll learn:

What it means to be on the cutting edge, ahead of your time in promoting industry change
How Marci innovated to create business ideas that the rest of the industry didn't see as possible
Why you can raise standards AND keep products price-competitive (and how to do that)
The "story-doing" approach to winning over your ecosystem and creating systemic change

Resources/sources mentioned:

Visit ECOfashion Corp (https://www.ecofashioncorp.com/)
The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/marci-zaroff

Timestamps:

0:00 Intro
03:15 Advocating for holistic health & eco-friendly fashion 
08:53 Eco fashion brand integrates Eastern and Western philosophy
16:28 Organic industry growth, challenges, and future strategies
22:50 Outdated pricing models, vertical integration, and collaboration.
17 Nov 2021S7E04: "What's an 8 or less?"00:19:10
In this conversation, you’ll learn:

  • The specific shift in decision-making that all leaders need to make during their career
  • How to perform a 'commitment inventory' - and why it's so important
  • How to overcome the feeling that you're letting people down when you extract yourselves from "8s or below"


Resources/sources mentioned:



 Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7episode4
05 Jan 2022S7E09: "WWXD?"00:26:08
In this conversation, you’ll discover:

  • What WWXD stands for, and why it's important.
  • Why building your to-be list is so essential
  • The "dinner party technique" for shifting your behaviour patterns
  • The "super leader" technique for increasing your impact


Resources/sources mentioned:



 Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7episode9
04 Jul 2024A Net Promoter Score that's ‘off the charts’, with Logan Naidu (CEO & Founder, Kernel Global) (S14E08)00:45:05
In this conversation, you’ll learn:

How Logan (and Richard) relate business and faith
How to 'wow' people and build a powerful network of 6000 people (it's simple, but not always easy)
The three big decisions everybody needs to address
How Logan has built a culture of excellence that resulted in a Net Promoter Score "so high its almost unbelievable" (according to the consultancy who measured it!)
How to invest in key outputs to create differentiation

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Kernel Global (https://www.kernel-global.com/) 
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/


For full show notes, head to https://xquadrant.com/logan-naidu

Timestamps:

00:00 Intro
04:21 Embracing holistic identity and faith in workplace.
07:33 Christian values and their practical challenges.
13:30 Balancing faith and business in building networks.
18:01 Maintaining startup hunger in a growing business.
22:25 Client praises consultant for exceptional service and loyalty.
27:46 "Balancing casual and dialed-in interactions consistently."
32:35 Daily routines for self-improvement and productivity.
39:39 Desire for growth, serving shareholders and employees.
42:57 Focusing on faith, culture, and excellence.
44:29 Leave a review, and check out the show notes.
07 Dec 2022S12E03: How to free up hours each week for more strategic activity00:21:06
In this conversation, you’ll learn:

  • The three tactical elements to put in place, if you want to make a real shift in your use of time.
  • The CRASH approach for quickly freeing up your calendar.
  • Why tactics are not enough!


Resources/sources mentioned:



Watch this episode on Youtube!

29 Aug 2024The skills you'll need in an AI world, with Tim Smeaton (CEO, Kubrick Group) (S14E10)00:44:47

What are the skills you'll need to develop in your business, in an AI world?

This is the question Richard explores with today's guest. Tim Smeaton is the CEO and Co-Founder of Kubrick Group, a company that helps organizations realise the value of data, AI, and cloud technology. 


In this conversation, you’ll learn:


Why Tim recommends you "ignore amazing opportunities."

How Tim identified a structural problem to solve with his business - and the results he got.

The potential impact of AI on technology spend, customer service, and decision-making.

What skills you'll need to thrive as AI ramps up.


Resources/sources mentioned:


The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)

Kubrick Group (https://www.kubrickgroup.com/us/)

https://www.linkedin.com/in/tim-smeaton-424929

Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.

Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/


For full show notes, head to https://xquadrant.com/tim-smeaton 


Timestamps: 

00:00 Intro

04:28 Analytical approach to problem-solving

11:43 Addressing skills gap by training in data

17:08 Consulting firm offers great value and benefits

20:08 Organizations lag in adopting AI 

25:12 World Economic Forum highlights

33:43 Concerns about the future marketplace and business models

36:44 Expand digital areas, diverse training, impact measurement

40:16 Hiring and managing a larger team effectively

25 Aug 2020S1E1: The 5 Impact Multipliers: how high achievers scale their success without overwhelm00:24:52
You’ll learn: 

  • What an “impact multiplier” is and the specific set of 5 multipliers available to you
  • The importance of releasing results instead of always driving them
  • How to get over the trap of agreeing on strategies and then not implementing them


++ To celebrate the launch of the podcast we’re giving away a coaching package valued at $3000 for you, a friend or a colleague. To enter the competition all you have to do is leave a review of the podcast on iTunes or your preferred App and send us a screenshot to podcast@xquadrant.com before the 15 September 2020. If you miss that deadline, then submit before the 15th October 2020 to win a smaller coaching package. For all the details go to https://xquadrant.com/podcast/ ++

22 Jun 2022S9E02: Creating a 'no glass ceiling' culture, with Ben Dorks (CEO, Ideagen)00:35:15
In this conversation, you’ll discover:

  • Why Ben finds regulatory compliance genuinely motivating, and how he inspires the team to think of it as more than 'box-ticking'
  • The inspiring and tangible initiatives Ben has launched to make a real social difference in the localities where the company is based
  • Ben's tips for motivating and inspiring employees - and what he's had to learn the hard way over the years


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/ben-dorks
31 Mar 2021S4E6: The power and pitfalls of strong relationships, with CEO Abhishek Rungta00:26:38
In this conversation, you’ll learn:

  • The 3 key skills Abhishek used to build a thriving 700+ strong organisation
  • How those same strengths have held growth back
  • Abhishek's top tips for building commitment across a large team
  • How thinking at a regional level - not just a company level - can hold the key for future expansion


Resources/sources mentioned: 



For full show notes, head to https://xquadrant.com/season4episode6
27 Jul 2022S9E07: Aligning a diversified group of businesses, with Richard Rankin (CEO, H&H Group)00:45:17
In this conversation, you’ll discover:

  • How a corporate finance professional ended up as CEO of an unlikely business, and how Richard got the 'top job'
  • Why it's not enough just to know and live your personal values...
  • How Richard build a sense of shared purpose across some very different and historically independent companies


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/richard-rankin
10 Feb 2021S3E9: "Our leadership team spends too much time on operational topics"00:25:27
You’ll learn:

  • How leadership teams can slip into focusing on operations more than strategy
  • The two aspects of the interface with your team's own reports that need to be addressed, and practical tips for doing so
  • Why always focusing on the "urgent and important" issues is a bad sign
  • How to spot when you have the wrong structures in place
  • A simple trick to quickly get side-conversations out of the main team meeting


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season3episode9
13 Jul 2023S11E06: The power of the 'Alter Ego', with Todd Herman00:41:46
In this episode, we return to season 11 with our "CEO Rolodex" season. Richard Medcalf speaks with Todd Herman, creator of the 90 Day Year leadership program, author of the WSJ bestselling book ‘The Alter Ego Effect: The Power of Secret Identities to Transform Your Life’, and recipient of Inc. 500’s Fastest Growing Companies Award. In this conversation, you’ll learn:

00:00 Intro
04:12 The Power of unconventional ideas
08:56  Helping athletes excel mentally with alter ego coaching
14:30 "Self-sealing logic creates new stories and identities."
22:05 How to do a successful TV interview.
27:42 Expanding archetypes lead to personal growth
30:51 Why is Todd on this journey?
36:35 Discovering Inspiration in Ancestry and Heritage
39:13 Excitement for upcoach platform impacting millions.

  • What an 'alter ego' is, and how it can transform performance in any area of life.
  • The most powerful advice Todd received, and how it catapulted his career from a very early age
  • How Todd went from unknown 20-something to working with some of the top names in psychology and sport, going on to build the biggest mental game coaching business in the world
  • The surprisingly simple power of a "totem", and how to use it to improve your performance almost instantly


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/todd-herman
04 Jan 2023S12E06: How to create a culture of strategic activity in your team00:22:44
In this conversation, you’ll learn:
  • What the environment challenge is, and why every leader needs to wrestle with it.
  • Some practical ideas to start to create a culture of strategic focus in your wider team.
  • The "72 hour rule" and how that might transform your business
  • The "IMPACT framework" and how you can use that to manage cultural change within your team.


Resources/sources mentioned:



Watch this episode on Youtube! 

08 Sep 2021S6E6: Growing and scaling to build a 'double unicorn', with CEO Zoisa North-Bond (Octopus Energy Business)00:28:51
In this conversation, you’ll learn:

  • The two "Amazonian" business levers that Octopus Energy has focused to create a $2B business in just 5 years
  • What the difference is between Growth and Scaling - and why both are important
  • How Octopus Energy has created a culture of ownership, where everyone takes responsibility


Resources/sources mentioned:



Discover your Executive Productivity Score with our fast 10-question calculator!

For full show notes, head to https://xquadrant.com/season6episode6
28 Nov 2024Do CEOs really have (or need) a super power? with Rebecca Harrison (African Management Institute)00:44:40

Do you need to have a super power to be an effective CEO? What happens if you don't? How can you build a pan-continental business with zero experience? And how can you empower your managers to lead effectively?

In this episode Richard speaks with Rebecca Harrison, who has spent the last decade building the African Management Institute (AMI), Africa’s leading provider of business and management learning, supporting 37,000 businesses in 39 African countries, impacting 1.5 million livelihoods and contributing more than $130M to the continent’s economies.

In this conversation, you’ll learn:

  • What caused Rebecca to pursue a impact business in a sector and market she had almost no experience of, and what she had to learn the hard way.
  • Why Rebecca doesn't think she has a particular super power - what she says is important instead -- and a helpful reframe of the topic by Richard
  • Rebecca's three hard-won tips on building an effective middle management, even in a hierarchical culture sometimes where often the assumption is that "obedience" than "ownership" is required.

Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/rebecca-harrison

Timestamps:

00:00 Intro

05:36 How to make an impact in Africa

13:05 Align business vision with impactful purpose

16:33 How to enjoy the entrepreneurial journey

18:13 Founder CEO: Care drives progress, not brilliance

26:40 Define management expectations for cultural clarity

34:44 Monthly cash flow and team meetings checklist

38:03 Facing fear, accepting leadership to innovate forward.

18 May 2022S8E16: The real job requirements for a CEO, with Kelly Schmitt (CEO, Benevity)00:31:45
In this conversation, you’ll discover:

  • Why Kelly never wanted to be a CEO, and the circumstances that made her change her mind.
  • What you DON'T need to be amazing at to nail the role - why her two CEO predecessors failed within weeks - and what IS important.
  • The importance of purpose in modern corporate culture - and how to make doing good fun and easy.


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/kelly-schmitt
01 Jun 2022S8E18: Growing leadership across the organisation, with Stephen Foreshew-Cain (CEO, Scott Logic)00:47:48
In this conversation, you’ll discover:

  • Why the biggest surprise that Stephen discovered was that he couldn't run the company!
  • The importance of understanding the Founder's story (and what to do with that)
  • The four focus areas that Stephen recommends any CEO to attend to
  • How to use 20% of your time in a way that makes the other 80% way more impactful


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/stephen-foreshew-cain
20 Jul 2023S13E07 Choosing to raise industry standards, with Maria Carell (CEO, Revision Skincare & Goodier Cosmetics)00:37:16
We're continuing our season on "business as a force for good", Richard speaks with Maria Carell, CEO of Revision Skincare & Goodier Cosmetics. 

Maria is helping the company build on its legacy of being first to market with innovative, science-driven, effective skincare that addresses the signs of aging and promotes overall skin health. She’s also leading the brand’s growth through acquisitions and expansion into new markets around the globe. Maria has been nominated for numerous awards such as “Ernst & Young’s Entrepreneur of the Year”, “Real Leaders’ Impact Award”, the “Most Powerful Business Woman Award” and “Rising Talent” at the Global Women’s Forum.

In this conversation, you’ll learn:

0:00 Intro
02:01 Start small, celebrate wins and make an impact
03:48 What is Revision Skincare? 
10:16 Painting a powerful picture of the Future
14:43 There is no finish line
18:43 Naive optimist values 
22:05 Finding genuine work-related pride and vulnerability.
26:13 The power of humility
28:45 How to improve skincare globally

Why "thinking small" can be more impactful than thinking big
Why did Maria choose to raise the bar on quality in her industry when she didn't NEED to
What you need to believe about people to bring out their best
The two interview questions Maria uses to build a team with diverse thinking
The "1/10/100" system to maximize your impact

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Revision Skincare (https://revisionskincare.com) 
Goodier Cosmetics (https://www.goodierlabs.com)

For full show notes, head to https://xquadrant.com/maria-carell
26 Oct 2022S10E03: Expanding into multiple markets simultaneously, with Erik Martinson (CEO, Svea Solar)00:30:39
In this conversation, you’ll discover:

  • What Erik learned as they scaled from one market to four markets simultaneously!
  • The difference between scaling the organisation and scaling the company, and which to focus on.
  • How to set the right expectations when recruiting new employees
  • How Svea Solar attracts and retains talent - despite the challenges of growth
  • The inspiring 'essential intent' that the whole company rallies around.


Resources/sources mentioned:





Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/erik-martinson
11 Apr 2024S14E05: "CEO GPT": How CEOs can harness Generative AI in their own leadership00:28:09
In this episode, we'll share cutting-edge insight about how you can make that happen.

Elisa Farri is vice president and co-lead of Capgemini Invent’s Management Lab. She is listed in the Thinkers50 Radar Class of 2023. She is a frequent contributor to leading management magazines, including the Harvard Business Review, Forbes, and Rotman Management. She has recently published the "Management GPT" white paper in collaboration with Thinkers50.

In this conversation, you’ll learn:

Three impactful ways leaders can start using generative AI, as a thought partner
Why you need to move from knowing about generative AI, to actively harnessing it
How to use AI as a co-thinker, not as a producer
Where you should start

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Management GPT: How CEOs can harness Generative AI in their own leadership 
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/elisa-farri

Timestamps:

00:00 Intro
03:57 Exploring the impact of generative AI in labs
09:10 Tech-savvy leadership with AI
13:49 Strategic thinking and guidance for interacting with machines
16:58 Humans need to build core competencies, and use technology.
21:34 Using machines for project feedback and support.
25:24 AI will not replace human emotional intelligence
06 Jul 2022S9E04: 250X growth, and making the Internet a better place, with Ben Crawford (CEO, CentralNic)00:37:41
In this conversation, you’ll discover:

  • The story of how Ben took a 12-person business and grew its revenues 250X in just over a decade, turning it into a $500M turnover corporation with some 700 employees.
  • The key move Ben made that kickstarted growth.
  • The power of a "marketplace" strategy and its multiplicative effect on revenues.
  • How Ben's focus on relationships and on making the Internet a better place have expressed themselves in his leadership style.


Resources/sources mentioned:



Watch this episode on YouTube! 

For full show notes, head to https://xquadrant.com/ben-crawford
23 Nov 2023S13E24: Making a difference to the world, David Simnick (CEO, Soapbox)00:41:34
We're continuing our season on "business as a force for good", Richard speaks with Dave Simnick, the CEO and co-founder of Soapbox – a company whose mission is to empower customers with the ability to change the world through everyday, quality purchases. Soapbox has donated over 36 million bars of soap to local homeless shelters and food pantries.

In this conversation, you’ll learn:

Why David chose the humble bar of soap for his mission-driven business.
What Soapbox "messed up for years" before finally beating multinationals at their own game.
The three qualities David hires for – and the interview question he uses to identify those traits.
The three key roles of every startup CEO.

Resources/sources mentioned:

Visit Soapbox (https://www.soapboxsoaps.com)

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)

Join Rivendell, the exclusive group of top CEOs dedicated to transforming themselves, their businesses, and the world. Visit https://xquadrant.com/services/ceo-mastermind/ to learn more and take your leadership to the next level.

Ready for a big leap forward in your own leadership? Elevate your leadership forever with the book Making Time for Strategy: How to be less busy and more successful. Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/david-simnick


Timestamps:

0:00 Intro
04:04 Leadership evolves as the company grows
10:47 Investments in soap and education yield positive results
16:31 The idea behind Soapbox company name
26:17 Great leaders eat last; ownership is key
30:47 Changes and challenges, learning to adapt.
24 Aug 2023S13E12: Turning values into tangible growth projects, with Kirsty Leighton (CEO, Milk & Honey PR)00:38:11
We're continuing our season on "business as a force for good", Richard speaks with Kirsty Leighton, CEO of Milk & Honey PR: a multi-award winning, energetic PR agency that has recently made the FT’s growing European company top 1000. In addition, Kirsty was recognized in the 2023 Real Leaders Impact Awards.

In this conversation, you’ll learn:

  • The document she wrote at the start of the business, enable the company to scale so quickly.
  • How Kirsty turns corporate values into highly actionable value-creation projects.
  • How one of their first international offices died "in the plague of locusts".
  • Why Kirsty made a pledge to help 250 people from disadvantaged backgrounds to get into a career in communications, and how she's delivering on that.


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/kirsty-leighton

Timestamps:

0:00 Intro
04:02 How to efficiently establish a company in about a month
17:19 Making a meaningful impact by collaborating with organizations.
33:44 Creating careers, mentoring, diversity, internships, and industry collaboration.
20 Apr 2022S8E12: Becoming co-CEO, with Matthias Berlit (CEO, Inform GmbH)00:31:15
In this conversation, you’ll discover:

  • What it was like to take over a business as one of four co-CEOs
  • The 'cell division' strategy that has sustained Inform Software's growth for decades
  • Matthias's key learnings from the journey as CEO


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/matthias-berlit
11 May 2022S8E15: A hub that attracts top tech talent, with Jason Wojahn (CEO, Thirdera)00:38:32
In this conversation, you’ll discover:

  • How Jason built a 600+ person, 11-country business in just one year!
  • The 'lighthouse effect' and why it's important to attract rare tech talent
  • Why "it's not really about strategy' - and what's more important to focus on


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/jason-wojahn
16 Feb 2022S8E05: 'Triangulating' to find great ideas, with Michel Robert (CEO, Epsilon Telecommunications)00:37:49
In this conversation, you’ll discover:

  • The biggest differences between a General Manager role, and the CEO role
  • How Michel "triangulates" to isolate and focus on the best ideas from the many that are generated within the business
  • How organisational changes can improve customer centricity, and why smaller businesses have an advantage


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/michel-robert
15 Sep 2021S6E7: Scaling a can-do culture, with CEO Rob van den Heuvel (Sendcloud)00:28:14
In this conversation, you’ll learn:

  • The "one location" strategy that has helped Sendcloud enter multiple markets effectively
  • The most successful channel Sendcloud has found to recruit rare tech and sales talent
  • How the CEO role will change as the company scales from 350 to 1500 people


Resources/sources mentioned:



Discover your Executive Productivity Score with our fast 10-question calculator! 

For full show notes, head to https://xquadrant.com/season6episode7
28 Jul 2021S4E17: Maximising your contribution in a corporate context, with CEO Helene Barnekow (Microsoft Sweden)00:38:08
In this conversation, you’ll learn:

  • The differentiating factors that took Helene from marketing manager to serial CEO
  • The 3 easily-overlooked conversations that every leadership team needs to have
  • The value of defining your high-value activities, and how to use those to shape your week
  • How Helene uses the 50/30/20 rule to maximise her impact as CEO


Resources/sources mentioned:


Remember to download your copy of The CXO's Checklist for Challenging Times !

For full show notes, head to https://xquadrant.com/season4episode17
20 Jan 2021S3E6: “20% of people dominate 80% of airtime in my team meetings"00:25:23
You’ll learn:

  • The reasons why unbalanced team discussions can damage your business
  • The 5 practical strategies for dealing with unbalanced team discussions
  • The “do it and forget it” tactic that will improve the quality of your team discussions permanently


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season3episode6
01 Feb 2024S13E32: Taking Silicon Valley thinking to healthcare, Anjali Kataria (CEO, Mytonomy)00:41:37
We're continuing our season on "business as a force for good", Richard speaks with Anjali Kataria, CEO and Co-founder of Mytonomy. Mytonomy has quickly become the market leader in patient education and engagement, and Inc. Magazine has named Mytonomy as one of the fastest-growing software companies in the US, for four consecutive years. Before Mytonomy, Anjali served as EIR and Senior Technology Advisor in the Obama Administration.

In this conversation, you’ll learn:

Why did Anjali go all-in on Mytonomy and fundamentally change its direction
How taking a sauna can be an essential leadership tool(!)
What's even better than taking time to reflect after a failure
How Mytonomy has become a market leader despite longstanding incumbents

Resources/sources mentioned:

mytonomy.com
The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/


For full show notes, head to https://xquadrant.com/anjali-kataria 

Timestamps: 

00:00 Intro
04:11 The Healthcare Impact
06:31 How healthcare Can reach people at Home
16:39 Government services
18:21 The healthcare connection
22:05 The strength of diverse collaboration
27:05 Do you journal every day?
30:38 Implementing consistent communication strategy for patient journeys
33:04 Automation and integration for healthcare
03 Aug 2022S8E20: Leading a turnaround and sale in 20 months, with Enrique Sacau (CEO, Kneip)00:41:01
In this conversation, you’ll learn:

  • The four things that ideally positioned Enrique for the Group CEO role.
  • The "A,B,C" method that helped Enrique turn around the business and sell it to Deutsche Börse within just 20 months.
  • Where over-communication really needs to happen, and how that impacts revenue.
  • Why success will involve dropping several balls, and letting certain fires burn.


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/enrique-sacau

14 Apr 2021S4E8: Extreme ownership and tough love, with CEO CP Gurnani00:32:48
In this conversation, you’ll learn:

  • The specific mindset that propelled CP to CEO of a 100,000+ employee organisation
  • How CP dealt with the challenge of having to make over 10,000 people redundant
  • The "3Ps" that define his entrepreneurial thinking
  • The value - and limitations - of a competitive mindset


Resources/sources mentioned: 



Remember to download your copy of The CXO's Checklist for Challenging Times! 

For full show notes, head to https://xquadrant.com/season4episode8
23 Mar 2022S8E09: From Fortune 100 to a high-growth specialist, with John Maynard (CEO, Adarma Security)00:39:35
In this conversation, you’ll discover:

  • The learnings as John moved from large corporates (HP, Cisco) to running a 300-person business.
  • The rule of thumb that has helped John prioritise his time between different stakeholder groups.
  • The one thing John overlooked in the first few months as CEO.
  • How to build the employer value proposition in a market where talent is much sought-after.


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/john-maynard
14 Jul 2021S5E6: From Ideas to Impact: How to collaborate on a piece of communication without playing red pen ping-pong00:29:03
In this conversation, you’ll learn:
 
  • How to stop the discussion wandering off topic
  • How to push everyone to think hard and distil a powerful message
  • How to encourage participants to say what they really think


Resources/sources mentioned:



Don't forget to register and access Davina's free course on How to Communicate with Impact (https://clarityfirstprogram.com/impact-podcast)

For full show notes, head to https://xquadrant.com/season5episode6
14 Oct 2020S2E3: LLFCT - Brooks Borcherding (CEO Cloudreach)00:37:17
You’ll learn: 

  • How Cloudreach was able to adapt so successfully to the 'new normal' 
  • Why sometimes going against conventional wisdom is the way to go  
  • The personal side of a successful CEO's life in time of crisis   


Resources/sources mentioned:



++ To celebrate the launch of the podcast we’re giving away a coaching package valued at $3000 for you, a friend or a colleague. To enter the competition all you have to do is leave a review of the podcast on iTunes or your preferred App and send us a screenshot to podcast@xquadrant.com before the 15 October 2020. If you miss that deadline, then submit before the 15th October 2020 to win a smaller coaching package. For all the details go to https://xquadrant.com/podcast/ ++

12 May 2021S4E12: "Internal rebranding" to shift culture, with Dan Fiehn00:32:44
In this conversation, you’ll learn:

  • Why Dan rebranded an internal IT function - and how this led to dramatic culture change
  • The elements to include in your own internal transformation initiative
  • The 2 things that need to scale as you grow your business (and the one that gets overlooked!) 
  • Why the shift from control to influence represents a new level of leadership


Resources/sources mentioned:



Remember to download your copy of The CXO's Checklist for Challenging Times! 

For full show notes, head to https://xquadrant.com/season4episode12
19 May 2023S13E01: Introducing a new season - Business as a Force for Good00:03:35
Richard speaks with recognized mission-driven CEOs worldwide, including those featured in the Real Leaders Impact Awards. He explores their origin story, their mission, how they've multiplied their impact in the past, and what it will take to multiply their impact even further in the future.

Resources/sources mentioned:

For full show notes, head to https://xquadrant.com/
07 Jun 2023S13E03: Winning the cyber war, with Haris Pylarinos (CEO, Hack the Box)00:36:23
In this conversation, you’ll learn:

What 'out of the box thinking' really means, and how Haris applied it to create a business that scaled with zero advertising spend.
Why Haris fears we're losing the cyber war with catastrophic consequences - and what, as a CEO, you practically can do about it (starting with a simple policy decision).
How to discover the seeds of your future buried in your formative years.
How to avoid the biggest financial mistake he made as an entrepreneur.

0:00 Intro
06:09 Using custom tech for efficiency
08:27 Transition to entrepreneurship with a cybersecurity focus
13:09 Investing in the human element of cybersecurity
15:51 Creative hires needed - non-degree talent possible
18:45 2 transformative programs for CEOs and executives
26:43 Understanding issues before hiring new people
33:32 Out-of-the-box thinking for leaders.

Resources/sources mentioned:

Hack the Box (https://hackthebox.com)
The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)

For full show notes, head to https://xquadrant.com/haris-pylarinos
22 Jun 2023S13E05: Reinforcing purpose and culture every single day, with Steve Bilt (CEO, Smile Brands)00:37:05
Steve has been recognized as EY Entrepreneur of the Year, the Wharton School Social Impact CEO of the Year, and in the ADSO Hall of Fame. Smile Brands also was recognized in the Real Leaders 2023 Impact Awards.  Smile Brands represent currently ~700 practices and 7000+ providers & employees providing care for around 3 million people annually under a comprehensive vision of Smiles for Everyone!

0:00 Intro
02:44 Jumped in risky business, trusted self, succeeded.
07:29 Joint success in business with communication strategy.
12:11 Healthcare and profits require transparency for investors.
15:00 Prioritize payroll, don't worry, and work hard.
20:25 Good leaders do, not just say.
23:32 CEO struggles with prioritizing company vision.
27:14 Technical expertise doesn't define the CEO role.
30:47 "Embrace challenges, problems don't solve themselves."
34:29 Wrap up: Leader's humility, positive attitude, disruption.

In this conversation, you’ll learn:

The mental model Steve used to defeat fear and build his business.
The power of win/win - and what it looks to REALLY put it into practice.
The daily ritual Steve performs to fully embody his purpose.
The best way to deal with fear amongst employees and other stakeholders.
The "scratchy throat" technique Steve uses reinforces the company culture in every single meeting.

Resources/sources mentioned:

Smile Brands (https://smilebrands.com/)
(https://www.linkedin.com/company/smilesforeveryonefoundation/)
The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)

For full show notes, head to https://xquadrant.com/steve-bilt
17 Feb 2021S3E10: Building a High Value-Creating Leadership Team00:17:08
You’ll learn:

  • All the key themes we've covered in season 3 
  • Two key steps to move forward and turn your people into a high value-creating team
  • Four elements to build in to your team development roadmap
  • The pitfalls of owning this yourself


Resources/sources mentioned:


05 Oct 2023S13E18: Reinventing education with love, with Alper Utku (CEO, Amsterdam Tech)00:35:31
We're continuing our season on "business as a force for good", Richard speaks with Alper Utku. Alper is CEO of Amsterdam Tech, a new-generation university in Europe linking education and employment with a focus on leadership development
In this conversation, you’ll learn:
  • What set Alper on a mission to provide tuition-free education with jobs to 100K+ students?
  • How he went about "hacking" the very traditional university regulation system to innovate.
  • Why Amsterdam Tech has no teachers, no campus, no 1:1 assessments... and what it does instead.
  • About Power and Love. How and why to deploy both in your leadership.


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/alper-utku

Timestamps:

0:00 Intro
01:39 How skills development leads to personal and team growth
05:11 Impact over business: Driving force in success
17:16 Freedom and responsibility are driving values
18:37 Power and love are essential for success.
34:01 Beautiful conversation on love, power, and innovation
03 Aug 2023S13E09: Unlocking billions in funding for nonprofits, with James Citron (CEO, Pledge)00:37:06
We're continuing our season on "business as a force for good", Richard speaks with James Citron, CEO of Pledge. Pledge's mission is to power generosity by partnering with mission-driven companies, nonprofits, and charitable individuals to unlock billions in funding for over 2 million nonprofits around the world. Pledge has helped to fund clean water for 1M people, 1M trees planted, and 1B meals to children and families in need. Prior to Pledge, James built and successfully exited multiple companies.

In this conversation, you’ll learn:

00:00 Intro
03:54 Saving lives through text messaging.
06:31 How to find a fulfilling job
09:49 Solving charity donation problem
19:13 Driving consumer decisions and business success.
22:07 Prioritizing impact and purpose
31:11 Pledge pays credit card fees for donations

  • The moment James decided he was all-in on "tech for good".
  • The roadmap James used to build Pledge was the first thing he did.
  • James's advice for avoiding hiring mistakes.
  • Why (and how) your company purpose can evolve.
  • How James plans to unlock $10B of value for the non-profit sector.


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/james-citron
01 Sep 2021S6E5: Entering 10 new markets in 30 months, with CEO Modestas Sudnius (Mogo Finance, now Eleving)00:36:49
In this conversation, you’ll learn:

  • The purpose-driven reason behind Eleving's recent rebranding
  • The "three phase model" that Modestas used to scale his leadership focus
  • The structural decision that allowed Eleving to enter 10 very different markets in under 3 years
  • How to avoid "greenwashing" and build social and environmental impact structurally into the business


Resources/sources mentioned:


Discover your Executive Productivity Score with our fast 10-question calculator!

For full show notes, head to https://xquadrant.com/season6episode5
15 Feb 2023S9E13: Discovering a mission along the way in deep tech, with Scott White (CEO, PragmatIC)00:42:49
In this conversation, you’ll learn:

  • the story of how Scott identified a promising technology, realised it wouldn't work, and then committed to building something that would
  • the difference between technology firms and deep tech businesses
  • that mission isn't always 'hard wired' at the foundation of a business - and how a sense of purpose has emerged along the way for Scott
  • what the key discussion was that shifted Pragmatic from a transactional business to a firm with 3 core purpose themes
  • how to use purpose as an "opportunity filter"


Resources/sources mentioned:





Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/scott-white
19 May 2021S4E13: Differentiating with a platform & ecosystem, with CEO Stephanie Hospital00:34:44
In this conversation, you’ll learn:

  • How Stephanie made the leap from big corporate to "ground zero" startup
  • The personal characteristics that every entrepreneur needs to succeed
  • The reasons why OneRagTime has gone way beyond Stephanie's initial expectations
  • The secrets of building an ecosystem/platform play - and how that shapes daily tasks


Resources/sources mentioned:



Remember to download your copy of The CXO's Checklist for Challenging Times! 

For full show notes, head to https://xquadrant.com/season4episode13
03 Nov 2021S7E02: "What's your 25-year vision?"00:21:53
In this conversation, you’ll learn:

  • Why you need a 25-year vision, and what's stopping you getting clear on it
  • How to use the "embarrassing grin" technique to determine your north star
  • Why you don't need a 17-step plan to achieve your vision


Resources/sources mentioned:



 Watch this episode on YouTube! 

For full show notes, head to https://xquadrant.com/season7episode2
23 Feb 2022S4E20: Supporting employees to help them succeed, with Olivier Anton (CEO of Sunshine-Me)00:37:48
In this conversation, you’ll discover:

  • Why hiring 60 young employees in 6 months changes Olivier's perspective on management forever
  • Why employers should support employees in their personal, not just professional, life
  • How Olivier "went slow to go fast" and the specific simple project he ran that transformed his product and built his sales pipeline.


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/olivier-anton
07 Dec 2023S13E26: The 'giving back mindset', with Paul Feith (CEO, Paul Gregory Media)00:33:26
We're continuing our season on "business as a force for good." In this episode, Richard speaks with Paul Feith, founder/CEO of Paul Gregory Media, a digital marketing agency. Paul believes that business good = social good and is most passionate about working with mission-based clients who want to make a difference in the world. His company became a certified B-Corporation in 2020 and is a Real Leaders Impact Award winner.

In this conversation, you’ll learn:

How the mission of the business emerged organically over time.
The creative ways Paul addresses employee retention, despite a limited budget due to serving primarily non-profits
The policies Paul has built to make giving back part of the culture.
Paul's mindset leads him to give away money that might otherwise go into his pocket.
How Paul scaled the business beyond referrals

Resources/sources mentioned:
Paul Gregory Media (https://paulgregorymedia.com/)
The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential program for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with the book Making Time for Strategy: How to be less busy and more successful. Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/paul-feith

Timestamps:

0:00 Intro
05:15 Skills & soft skills, talent 
09:28 Fast, good, cheap - pick two
13:41 Work 2 days on, 1 day off
22:40 The Challenges of Nonprofits 
25:54 The Importance of Sales 

14 Sep 2022S9E09: 35 years as CEO ... and the next chapter, with Adrian Weiler (Chair, Smart Freight Centre)00:41:21
In this conversation, you’ll learn:

  • How a trip to Australia inspired the culture of Inform, Adrian's Germany-based business
  • What Adrian did differently to five previous CEOs, to move the business from stagnation to growth
  • What kept Adrian in his CEO role for almost four decades
  • Why social media is overrated when it comes to impact, and how Adrian invests in his personal network


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/adrian-weiler
24 Nov 2021S7E05: "How can we make friends with volatility?"00:21:33
In this conversation, you’ll learn:

  • Why the "new normal" is a myth (and what there is instead)
  • Why minimalism, optimisation, and "lean business" can be a trap
  • What anti-fragility is, and three questions you can ask to become more anti-fragile


Resources/sources mentioned:


Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7episode5
21 Apr 2021S4E9: 'Disruptive creativity' despite remote working, with CEO James Bain00:36:09
In this conversation, you’ll learn:

  • 2 strategies that James used to spark creativity and cross-team collaboration - despite COVID lockdown
  • The dangers of 'skunk works' projects - and how to calibrate speed to bring people with you
  • Why James rejects "innovation" - and the strategies he uses to foster invention and creativity instead
  • How to find your next level by considering impact through time and space


Resources/sources mentioned:



Remember to download your copy of The CXO's Checklist for Challenging Times! 

For full show notes, head to https://xquadrant.com/season4episode9
13 Jan 2021S3E5: “We’re not having the bold conversations in our leadership team”00:23:13
You’ll learn:

  • The kinds of conversations that many leadership teams aren’t having
  • How to create the right forums for the right sorts of question
  • How to set things up to make it easy to hold people accountable and deal with toxic behaviours
  • Why people REALLY aren’t bringing their real challenges to the table


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season3episode5
23 Dec 2020Bonus: Christmas leadership reflections00:03:04
In this episode, you'll find 3 key words to reflect on this Christmas and prepare yourself for a meaningful New Year.  For more episodes head to https://xquadrant.com/podcast/
06 Jan 2021S3E4: “Everyone’s focused on their functional silos”00:14:40
You’ll learn:

  • What the “loyalty test” is and how to use it 
  • The “Two Hats” model to understand roles & responsibilities 
  • How to shift focus away from silo thinking 
  • Why you should stop thinking about optimising the performance of your functional teams, and what to do instead 


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season3episode4
15 Jun 2022S9E01: Introducing Season 9: Mission-Driven CEOs00:02:51
Resources/sources mentioned:



Watch this episode on YouTube!

14 Sep 2023S13E15: The power of a coaching culture, with James Boettcher (CEO, Righteous Gelato)00:39:54
We're continuing our season on "business as a force for good". In this episode, Richard speaks with James Boettcher, CEO of Righteous, Canada’s #1 Gelato Company. James has ensured that this little scoop shop could become a force for good and has charted the course for Righteous' tremendous growth and earned several awards including Top 40Under40, EY Entrepreneur Of The Year, Canada’s Most Admired Corporate Cultures and Real Leaders 2023 Impact Awards.

In this conversation, you’ll learn:
  • Why James focuses on frozen desserts as his "vehicle for impact".
  • Why "business is not business".
  • How to care for your staff whilst avoiding an entitlement mentality.
  • 5 essential questions for creating a coaching culture in your team 1:1s.
  • A key tool for scaling yourself and ensuring your leadership is aligned.


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/james-boettcher
21 Sep 2023S13E16: Turning a Private Equity fund into an impact investment firm, with Kevin Chin (CEO, Arowana)00:30:35
We're continuing our season on "business as a force for good", Richard speaks with Kevin Chin, CEO of Arowana. After 10 years as a finance-first Private Equity business, Kevin transformed it into one of the world's highest-ranking B Corps and impact investment groups in less than 5 years.
Prior to Arowana, Kevin took over and saved a software company with 6 weeks of cash left and transitioned it to a global leader within 4 years, culminating in it being acquired by Oracle.

In this episode, you'll learn:
  • What the biggest learning in transitioning to a B-Corp was
  • Where the biggest resistance came from
  • How Arowana is planning to multiply its impact across future generations.
  • The specific strategy Kevin uses to remain mentally agile, despite his experience and success.


Resources/sources mentioned:


  • For full show notes, head to https://xquadrant.com/kevin-chin

    Timestamps:
    0:00 Intro
    06:17 Measurement tools used in B Corps for accountability
    13:30 How to make an Impact with your growth and overcome resistance from corporations
    17:11 Targeting emerging markets for positive change
    20:34 Finding fulfillment in building sustainable electric vehicles.

17 Aug 2023S13E11: The power of relationships in multiplying impact, with Upkar Arora (CEO, Rally Assets)00:40:18
We're continuing our season on "business as a force for good", Richard speaks with Upkar Arora, CEO of Rally Assets, Canada’s leading impact investment management and advisory firm. Rally is a purpose-driven organization and an award-winning B Corporation, committed to using business as a force for good. Prior to Rally, Upkar worked in finance and leadership roles with some of Canada’s most successful organizations for more than 25 years.

In this episode, you'll discover:

  • Upkar's journey of moving from traditional finance to impact investing.
  • The inorganic strategy Upkar used to turbo-boost the mission he was on.
  • A "two-minute masterclass" in finding great mentors.
  • How Rally was selected as one of just three fund-of-funds managers for the Government of Canada’s Social Finance Fund, which will release $1.5B for impact.
  • Upkar's incredibly powerful "impact principles" ensured he would focus on meaningful impact.
  • How to deal with imposter syndrome.

    Resources/sources mentioned:

For full show notes, head to https://xquadrant.com/upkar-arora

Timestamps:

0:00 Intro
09:33 Leading impact investment firm in Canada.
16:12 Social finance fund 
26:37 Great principles for a long-term vision.
37:28 Impostor syndrome
11 Jan 2024S13E29: How to thrive after 80% business decline, with Matthew Guelke (CEO, The Plant Cafe Organic)00:32:26
We're continuing our season on "business as a force for good." In this episode, Richard speaks with Matthew Guelke.

Matthew is a social entrepreneur and the Founder and CEO of THE PLANT café Organic, a San Francisco-based restaurant group dedicated to bringing 100% organic and sustainable food to the public.  The Plant became the first ever in the United States to achieve Platinum certification by Eat Real, and it was recognised in 2023 as one of the world's leading 30 sustainable Food & Beverage companies in the Real Leaders Impact Awards.

In this conversation, you’ll learn:

Why closing down 80% of his business was a great new start
Why Matthew rejected investor advice about brick-and-mortar stores
The "incubate then scale" model
About solving problems by addressing the convenience factor
What the 90-year-old question is, and how it can help you find your mission

Resources/sources mentioned:

https://theplantcafe.com 
The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with the book Making Time for Strategy: How to be less busy and more successful. Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/matthew-guelke

Timestamps:  

0:00 Intro
04:26 Switching to franchising after advice
08:37 Better health for people and the planet
15:38 Pure, quality food with dedicated staff
19:33 Magnetism: Reconnecting, Identity and Legacy in Business.
24:10 Plants everywhere, expanding the franchise to support farms.
12 Oct 2022S9E10: A 40-year mission, with Frank Millar (CEO, CPI)00:42:17
In this conversation, you’ll learn:

  • Why working for a successful technology company set Frank on a whole new path
  • The importance of 'place' and the '40 year' social purpose at the heart of CPI's mission
  • How conflict gets wasted, and the 'triangle strategy' to think differently about conflict situations
  • How ecosystems create value, and the CEO's role in building increasingly valuable relationships


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/frank-millar
23 Nov 2022S12E01: Making time for strategy, and why it will change your world00:18:57
In this conversation, you’ll learn:

  • What the "infinity trap" is, and why it's causing most leaders to underperform
  • The definition of "strategic time", and why it's the #1 predictor of your future success
  • Why making time for strategy isn't a tactical productivity challenge, and what the real issues are


Resources/sources mentioned:



Watch this episode on Youtube!

21 Dec 20213 unlikely questions to prepare for the New Year00:23:19
In this conversation, you’ll learn:

  • The simple structure you can apply to any review process
  • Three powerful questions for your New Year Reflections
  • How to crack the top areas you've been procrastinating on


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7bonus
04 Aug 2021S6E1: Introducing "Secrets of Scaling"00:02:58
Discover your Executive Productivity Score with our fast 10-question calculator! 

For full show notes, head to https://xquadrant.com/season6episode1
13 Oct 2021S6Ep11: Scaling 5x in 4 years, with André Prado (CEO of BBM Logística)00:32:57
In this conversation, you’ll discover:

  • The organic and non-organic strategies André used to create this growth
  • The starting point behind this exponential growth (that many companies get wrong)
  • How André oversaw the successful integration of four incredibly different companies


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season6episode11
02 Mar 2022S8E06: Building a story for your future investors, with Christopher Traggio (CEO, VOO)00:46:08
In this conversation, you’ll discover:

  • What Christopher did when he arrived as CEO, to find the sale of the business had fallen through due to serious fraud
  • How this event led to real clarity for the business, and the "building a story" exercise that every CEO should go through
  • The communication challenges Christopher experienced, and the advice he gives new CEOs, especially around the "magic 80" of second-level reports.
  • How he, as CEO, spends every single Wednesday, and how it created unbelievable insight into the market and into internal operations


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/christopher-traggio
12 Oct 2023S13E19: Pivoting hard to create 1000 millionaires, with Kerry Siggins (CEO, Stone Age Tools)00:41:23
We're continuing our season on "business as a force for good", Richard speaks with Kerry Siggins, the CEO of StoneAge Holdings, a fast growing manufacturing and technology company based in Colorado. Under Kerry’s leadership, StoneAge has experienced double digit growth, year over year. In 2015, she successfully transitioned the company’s ownership structure to an ESOP, ensuring that all employees share in the success of the company through employee ownership. 

In this conversation, you’ll learn:

  • The low point at age 28 caused Kerry to move back in with her parents, and yet opened up a whole new professional adventure.
  • The pros - and the cons - of an employee ownership model.
  • The 3 key questions Kerry uses to "hire for ownership mindset."
  • Why did Kerry cut ties with all her dealers and move to a direct sales model?
  • Kerry's mission is to change the face of capitalism by creating 1000 millionaires


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/kerry-siggins
07 Sep 2022S9E08: Practicing leadership as a craft, with Joshua Lachs (CEO, Moneythink)00:48:54
In this conversation, you’ll learn:

  • Why Joshua jumped on board at Moneythink, and how the risk/reward equation played out
  • What "practicing leadership as a craft" really looks like
  • What vulnerability really means when you're CEO


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/joshua-lachs
30 Nov 2022S12E02: The reason most people get stuck in the weeds00:27:07
In this conversation, you’ll learn:

  • Why you can't free yourself up from operations, and what to do instead.
  • How to identify your highest value activities.
  • How to discover your #1 important project.
  • The four areas to address if you want to make a breakthrough shift in your use of time.


Resources/sources mentioned:



Watch this episode on Youtube!

25 Nov 2020S2E9: Leadership Lessons for Challenging Times - Michel Emelianoff00:29:08
In this conversation, you’ll learn: 

  • The big challenges businesses are currently facing in a COVID world (04’13”) 
  • The practical steps you can take to best safeguard employee health without destroying productivity (08’50”) 
  • The actions Michel took when business just stopped when COVID emerged (17’32”)  
  • What changes we should be expecting in the coming years (23’21”) 


Resources/sources mentioned: 





For more information on the Impact Multiplier CEO podcast, head to https://xquadrant.com/podcast/  
26 Jan 2024S1401 - How to find the mission that sets you on fire00:25:02
Have you ever felt like your biggest successes are behind you? Or wondered what’s next in your career? Perhaps you feel stuck or as if your trajectory has plateaued.

If any of this sounds familiar, then today's episode is for you.

You'll learn four powerful ideas to help you find a mission that sets you on fire, fulfils your potential, and gets you out of bed with purpose and passion every morning.

Host Richard Medcalf, founder of Xquadrant and coach to top CEOs, shares 4 thought-provoking ideas to shift your perspective and unlock your next level. 

RESOURCES MENTIONED:



MORE FROM RICHARD:

Subscribe to the Xquadrant Insider: Bite-sized weekly emails, with secrets from some of the world's top mission-driven leaders to help you transform yourself, your businesses and the world…without the grind!

Discover The CEO Upgrade. A free 5-day strategic leadership challenge for rising-star CEOs. https://xquadrant.com/go/the-ceo-upgrade/

Visit our web site: https://xquadrant.com/.

Discover your Exponential Future and what's next for you: https://xquadrant.com/go/whats-next/
29 Feb 2024S13E35: Restructuring Businesses with Purpose, with Andy Morris (Cirencester Friendly Society)00:46:08
We're continuing our season on "Business as a force for good", Richard speaks with Andy Morris, CEO of Cirencester Friendly Society.

In this conversation, you’ll learn:

The do's and don'ts of selling and closing businesses, are based on Andy's experience with RBS in the MEA region.
How Andy got independent and headstrong CEOs to coalesce and deliver on a vision none of them originally wanted.
How Andy navigated the transition from large investment bank to small mutual business, and what clenched the CEO role for him.
The challenges of taking a 130+ year old business into new growth areas – and how to make sure that winning people over to the vision isn't one of them

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/


For full show notes, head to https://xquadrant.com/andy-morris 

Timestamps: 

00:00 Intro
05:08 Business divestment
09:16 Navigating strategic changes
20:03 Finding satisfaction in smaller organization
23:26 Program for CEO coaching and leadership development.
25:47 Prepare, collaborate, show expertise in non-finance areas.
31:07 Excited about growth, retirement from finance role.
35:33 Promoting mutual insurance for growth and impact.
38:51 Maximizing efficiency, competing with big insurers, adopting technology.
44:11 Transition from CFO to CEO through reinvention.
31 May 2023S13E02: Bold commitments that built a $100M nonprofit, with Matt Hill (CEO, One Tree Planted)00:35:40
In this conversation, you’ll learn:

  • The 'positioning move' that set up One Tree Planted as a distinctive and high-growth player in the environmental space.
  • Matt's "sponge research" strategy as he bootstrapped the company whilst working as a teacher to pay the bills.
  • Why did Matt commit $2 million of funds he didn't have...
  • The 4 core principles that enable Matt to create "the best conferences ever."
  • How Matt has built a $100M, 100-person nonprofit without coming over as someone asking for money.


Resources/sources mentioned:


Don't forget to check out Making TIME For Strategy (http://makingtimeforstrategy.com/)

Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/matt-hill
04 Nov 2020S2E6: Leadership Lessons for Challenging Times - Christophe Collet00:35:19
You’ll learn: 

  • The different phases we go through in times of crisis and how they impact business 
  • Why now is the time for brands to talk about their values and the keyword for years to come 
  • The biggest mistakes to avoid as an entrepreneur when going international 


Resources/sources mentioned: 



31 Aug 2023S13E13: Adventures in sustainable performance, with Stuart McLachlan (CEO, Anthesis Group)00:37:51
We're continuing our season on "business as a force for good", Richard speaks with Stuart McLachlan, CEO of Anthesis Group. He founded the business in 2013 and it has grown to over 1,000 people across several continents, with a client portfolio that includes many FTSE 100 and Fortune 500 Companies. 

In this conversation, you’ll learn:
  • What "sustainable performance" actually is, and Stuart's own adventure that led him to write a book on this topic.
  • The "strongholds" of the previous era, need to be dismantled by the next generation of leaders.
  • How to develop "Impact KPIs".
  • The distinction between working within the system and reimagining the system.
  • How the climate agenda is more opportunity than threat.
  • The 'corporate superpower' of the next decade, as Stuart sees it


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/stuart-mclachlan

Timestamps:
0:00 Intro
03:12 Creating a sustainable future
15:52 How to achieve zero emissions 
22:46 How corporations can adapt to disruptive innovation
29:14 Empowering employees for impact
11 Jan 2023S12E07: Making time for strategy: Practical implementation strategies00:20:28
In this conversation, you’ll learn:

  • Davina and Richard's reflections on the main messages we've covered.
  • How to get a quick understanding of the #1 area you should focus on first.
  • Three practical next steps to implement the book's ideas yourself, in your team, or across your business.


Resources/sources mentioned:



Watch this episode on Youtube!

08 Jun 2022S8E19: From COO to CEO, and deciding to focus less on sales, with Rory McKeand (CEO, TSG)00:36:37
In this conversation, you’ll discover:

  • Why moving from COO, already managing 80% of the business, to CEO was a surprisingly big jump.
  • How Rory would shift his focus, if he had his first year as CEO again.
  • Rory's mission to change the industry around customer success.
  • How deciding to become LESS sales-focused actually improved performance.


Resources/sources mentioned: 



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/rory-mcKeand
27 Jan 2021S3E7: "Our leadership team meetings are ‘meh’"00:23:47
You’ll learn:

  • What communication tactics can replace the need for meetings
  • The traps that make leadership meetings flat and uninspiring
  • The four ways to create more energy and focus in your team meetings
  • The one big structural change that will make every meeting better


Resources/sources mentioned:



For full show notes, head to https://xquadrant.com/season3episode7
16 Dec 2020S3E3: “There’s not enough ownership in my team”00:22:46
You’ll learn: 

  • Why lack of ownership in your executive team is as much about you, the leader as it is about the person in question 
  • What specific model you can use to help you get your team to take more responsibility 
  • How to shift meeting etiquette to improve ownership 


Resources/sources mentioned: 



For full show notes, head to https://xquadrant.com/season3episode3
18 Jan 2024S13E30: Turning deep conviction into an industry leader, with Armand Arton (CEO, Arton Capital)00:38:10
We're continuing our season on "business as a force for good." Richard Medcalf speaks with Armand Arton, CEO of Arton Capital. Armand started as an immigrant with under $5000 and now has world leaders on speed dial, having built one of the most respected businesses and a leader in his field of global human mobility.

In this conversation, you’ll learn:
  • What happened at age 15 that changed Armand's perspective on human mobility forever
  • How did he become one of the youngest-ever licensed brokers in Canada
  • How he pioneered a business at the intersection of finance and migration
  • The tactics and mindset that helped Armand get in front of ministers and change policy
  • How Armand has benefitted from working with Richard as his 1:1 coach for the last couple of years


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/armand-arton

Timestamps:
0:00 Intro
03:17 How to be grateful for your roots
06:56 Becoming a successful broker by trading currency
14:05 Advocating for refined migration policy in 11 countries
21:28 The value of support
24:06 Personal connection and teamwork
31:21 The Rivendell experience 
28 Dec 2023S13E28: What CEOs need to know about mental health, with Jon Cohen (CEO, Talkspace)00:44:23
We're continuing our season on "business as a force for good." In this episode Richard speaks with Dr. Jon R. Cohen, CEO of Talkspace. Talkspace has expanded access to therapy for millions of Americans and brought to market innovative, in-demand tools and resources for people to take control of their mental health. Jon is also author of Swab: Leadership in the Race to Provide COVID Testing to America

In this conversation, you’ll learn:

  • What CEOs need to know about mental health
  • Jon's three key strategies to drive an organisation around ambitious goals
  • Harnessing the "little man"
  • Why you sometimes have to shun the advice of your key experts
  • The importance of an "anti-permission culture"


Resources/sources mentioned:


For full show notes, head to https://xquadrant.com/jon-cohen

Timestamps:

0:00 Intro
09:05 The importance of mental health support for employers
15:14 What Jon learned from COVID
18:19 Surgeons make decisions despite uncertainty and bias
21:45 Taking responsibility for mistakes and protecting reputation
26:15 Innate desire to help overrides prejudice
31:56 Increasing the number of users, prioritizing customer satisfaction
35:22 Why talented people need freedom, trust, and autonomy
39:28 AI strategy
27 Apr 2022S8E13: Inspiring the team as you scale into 30 markets, with Timo Buetefisch (CEO, Cooltra)00:30:51
In this conversation, you’ll discover:

  • How Timo motivates his employees - it might not be how you imagine!
  • The "20-30 person" rule that Timo uses to scale his influence
  • The hard lessons learned from scaling a business into over 30 cities across Europe
  • The importance of a CEO peer community to sustain you as a leader


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/timo-buetefisch 
02 Feb 2022S8E03: Entrepreneurial surprises, with Julian Dixon (CEO, Napier)00:35:48
In this conversation, you’ll learn:

  • Why money laundering is an issue that concerns everyone on the planet
  • The biggest surprise of founding a tech business - and the inner traits needed to succeed
  • How to 'make your own luck' - and deal with the inevitable rejections along the way


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/julian-dixon
29 Jun 2022S9E03: Creating an employee-owned business, with Graeme Strachan (CEO, ViTL Solutions)00:38:54
In this conversation, you’ll discover:

  • How Graeme became an accidental business owner, and the importance of seizing unexpected opportunities
  • The mission that drives Graeme, as a business owner
  • The importance of burning your bridges
  • The secret of successful partner interviews


Resources/sources mentioned: 



Watch this episode on YouTube! 

For full show notes, head to https://xquadrant.com/graeme-strachan
16 Jun 2021S5E2: From Ideas to Impact: How to communicate insight vs information00:22:48
In this conversation, you’ll learn:
 
- Why organising information into categories is not enough
- What do instead of describing what the data says
- How to move beyond synthesis to Insight

Resources/sources mentioned:



Don't forget to register and access Davina's free course on How to Communicate with Impact 

For full show notes, head to https://xquadrant.com/season5episode2
30 Dec 2020Bonus: Manifesto for an exponential new year00:06:16
You'll discover the three elements of the Xquadrant Manifesto, and how you can apply them to your own leadership for the year ahead.

To read the Xquadrant Manifesto, head to https://xquadrant.com/manifesto/

For all the main episodes of the podcast, head to https://xquadrant.com/podcast/
15 Dec 2021S7E08: "What kind of leaders are you growing?"00:14:35
In this conversation, you’ll learn:

  • Why leadership is more than accumulating followers
  • The three main areas you can optimise for
  • Why performance is not necessarily the #1 goal


Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/season7episode8
18 Aug 2021S6E3: Scaling an anti-fragile business, with CEO Jonathan Satchell (Learning Technologies Group)00:38:59
In this conversation, you’ll learn:

  • The story of how Jonathan has scaled Learning Technologies Group from £8M to £190M turnover and from 100 to 1100 employees in just a few years.
  • The learning points and success tips from 17 acquisitions and mergers, and the "acquisition formula" that's been refined
  • The "anti-fragility" that comes with a portfolio of ten operating businesses - and why "lean" might be just a little overrated


Resources/sources mentioned:



Discover your Executive Productivity Score with our fast 10-question calculator! 

For full show notes, head to https://xquadrant.com/season6episode3
10 Nov 2021S7E03: "What's the single biggest contribution you can make?"00:17:47
In this conversation, you’ll learn:

  • The simplest way to focus in on the most strategic activity for you right now
  • Why the "contribution question" is so powerful
  • How to apply the "one thing" question to greatest effect


Resources/sources mentioned:



 Watch this episode on YouTube! 

For full show notes, head to https://xquadrant.com/season7episode3
16 Nov 2022S11E02: David Allen, author of Getting Things Done00:53:01
In this conversation, you’ll learn:

  • David's definition of a successful executive (criteria that many people fail to meet)
  • Four practical organisational tips that should be in every exec's toolbox
  • The biggest productivity challenges that super-successful people actually have
  • How to start working on the productivity of your leadership team 


Resources/sources mentioned:



Watch this episode on Youtube!

For full show notes, head to https://xquadrant.com/david-allen
19 Jan 2022S8E01: The CEO Learning Curve00:03:15
Resources/sources mentioned:



Watch this episode on YouTube!

For full show notes, head to https://xquadrant.com/ceo-learning-curve

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