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Pub. DateTitleDuration
28 Jul 2019"Reducing bias in Recruitment" - Adrian McDonagh of EasyWeb00:40:52

Lucinda is in conversation with recruitment expert Adrian McDonagh, the founder of EasyWeb Group, who appears today to talk about everything from talent, candidate experience, and practical, innovative ways to manage people and bring them into an organisation.

Adrian is an experienced recruitment specialist who has seen many changes and advances in the recruitment industry. By adapting quickly and pioneering ground-breaking new ways to help companies find and retain the best staff, he has established himself as an invaluable force in improving the HR industry as a whole.

KEY TAKEAWAYS

  • Most businesses invest heavily in the customer experience, offering different ways and means of wooing them and ensuring they don’t look elsewhere. Candidates often do not receive this same care, and yet they are being equally as discerning these days. 
  • It’s very important to make sure that new candidates are welcomed and made to feel at home. But it’s equally as important to make sure that journey continues throughout their employment.
  • Congruency, honesty and clarity are an essential part of establishing your company’s “Why?”. What is your reason for existing? Why did you create the business in the first place? Deep analysis will help you push past the soundbites and discover the actual answers to these questions.
  • Effective onboarding and candidate experience are huge competitive advantages that not many companies are exploiting. The landscape is extremely fierce, and this is a real chance to stand out.
  • Recruitment used to be very expensive and not that specialised. Now it’s very cheap. There are countless ways to reach your ideal candidates, and even more ways of making sure that you target specific skills and attributes. 
  • Much of the reasons behind a fade in candidates’ energy and drive in a company is usually because a company has over-promised or been dishonest about the role. Signing on to one job and realising that you are performing another can lead to disillusionment and discouragement.
  • Adrian believes the time is coming for the reinvention of the CV. Removing elements such as educational experience, religion, names and addresses, will cause recruiters to focus completely on skills, and bypass any bias, conscious or unconscious, that they may have.

BEST MOMENTS

  • ‘I was proving the concept of “Any idiot can run a recruitment business”, and I was trying to disprove that theory’
  • ‘How can we make sure that touchpoint is maximised?’
  • ‘We want to help everyday organisations to compete against the biggest and best recruiters in the marketplace’
  • ‘We tell our story. People believe our story. We’re honest’
  • ‘It’s not about a competitive advantage. It’s about fairness and opportunity'

VALUABLE RESOURCES

ABOUT THE GUEST

Adrian founded EasyWeb in 2005, ran his first workshop in 2009, and has not been seen back at EasyWeb HQ since.  Seriously though, Adrian loves training almost as much as he loves poking around and working out how best to utilise recruitment websites like Indeed, Glassdoor, LinkedIn etc. 

Over the past 10 years, he’s trained over 10,000 HR professionals, gathering insights and feedback that he’s repackaged into his own original ideas. 

He would love to write a book on recruitment but struggles to write a daily update to his LinkedIn followers

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Mar 2024Bill Banham - HR Review00:24:49

Lucinda interviews Bill Banham, the founder and editor of HR Gazette magazine and host of the HR Chat podcast, who shares his extensive experience in HR tech and media, discussing his favourite interviews and guests from over 750 episodes!

KEY TAKEAWAYS

  • LinkedIn is a key platform where a large number of HR professionals engage with content, making it a valuable channel for sharing information.
  • Be collaborative, engage with others on social media, offer feedback, and attend events to build a strong professional network.
  • Participate in Disrupt HR events for a fast-paced, energetic networking experience with short, impactful talks on various HR topics.
  • Audio podcasts are a powerful way to consume content actively, requiring dedication and focus, making them an effective medium for reaching engaged audiences.

BEST MOMENTS

"I think firstly you can repurpose a lot of the content that you create. So you and I, we record episodes for our respective audio podcasts and then from there you can create soundbites."

"I think Online events are important. I think try and get your name out there, perhaps by submitting guest posts to different places. HR Gazette is always looking for guest authors."

"I've got a bunch of personal heroes who I've been lucky to interview some of those, including William Tinkup. I saw William Tinkup once present, and he used one slide and he spoke for half an hour, and he used one slide and he was amazing."

"Yeah, absolutely. Just putting yourself out there and making that effort, not just lurking, just getting out and doing it, isn't it?"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Nov 2023HR & AI - with Brandon Stevens00:46:07

Lucinda explores the topic of AI in HR with guest Brandon Stevens, founder and CEO of Scouter. They discuss the role of AI in recruitment and talent management, highlighting the challenges and limitations of current AI systems.

Brandon also focusses upon the importance of accurate and comprehensive data inputs for AI to be truly predictive and prescriptive, introducing the concept of creating internal talent marketplaces and shifting from a position-based to a skills-based model.

KEY TAKEAWAYS

  • AI in HR is often used as a buzzword, but it is important to understand what it actually means. AI stands for artificial intelligence and it can be used in HR to analyse data and find patterns.
  • The current use of AI in HR tends to focus on descriptive data rather than predictive or prescriptive data. This means that AI is often used to match keywords and buzzwords between job descriptions and resumes, but it may not accurately predict performance or suitability for a role.
  • To make AI more effective in HR, it is important to improve the inputs and training of the models. This includes using a skills-based model rather than a position-based model, understanding the transferability and correlations between skills, and incorporating behavioural science and soft skills into the analysis.
  • AI can be used in various areas of HR, not just recruitment. For example, it can be used to create internal talent marketplaces, improve talent mobility, and enhance performance reviews. It can also help organisations and individuals better understand each other and identify opportunities for growth and development.

BEST MOMENTS

"You cannot put a Band-Aid on this and truly fix it. Also, simultaneously, any AI that is true AI, machine learning, natural language processing, will not work until this methodology is transformed."

"The younger demographic have a different expectation of experience. They come from a much more engaged world. And again, not everyone's the same. But my point is that the demographic challenge, not only are we producing less talent, if you will."

"You have to introduce this and get buy-in, obviously, from leadership down to your employees. But in HR, I always start to look at this because simultaneously what this actually does as well is it consolidates your HR tech stack, right?"

"Make no mistake, this will be standard procedure within the decade. I think educating yourself around this as a human resource leader is the number one thing you should do, is get a better understanding about what's coming and how to prepare for it."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk   
Scoutr Main Site:

https://www.scoutr.team/

Scoutr for Employers Only:

https://www.scoutrmarketplace.com/

Scoutr for Job Seekers:

https://www.myscoutr.com/

Brandon LinkedIn Page:

https://www.linkedin.com/in/brandonstevens-teambuilder/

Scoutr LinkedIn Page:

https://www.linkedin.com/company/scoutrapp/

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

26 Jul 2020Avoiding Burnout - with Robert Bogue00:45:09

This week’s HR Uprising Podcast episode is a very special masterclass on the topic of burnout and how you can avoid it. Expertly delivered by the CEO of Thor Projects, Robert Bogue, who’s also the author of ‘Extinguish Burnout’, a collection of solutions designed to help everyone identify the root causes, and avoid the “depletion of personal agency” that leads to burnout.

KEY TAKEAWAYS

  • Certainly, burnout can occur in any aspect of life; home, community or work. Inefficacy, the feeling of not being able to do anything, is what drives burnout, and occurs when we experience the feeling of loss of control or influence.
  • Stress comes in two parts: the stressor (the thing in your environment that you are reacting to), and the assessment (the impact of the stressor, and your resources for working around it).
  • Indeed, as HR professionals, we must seek to avoid viewing our workforce as a commodity, or we fail to engage effectively.
  • We can avoid burnout by focussing on the parts of our lives in which we do excel. Furthermore, if we feel that we are effective at one area, it can reinforce the belief we have in ourselves that we can excel in others.
  • Our personal agency is topped up three factors:
    • The results we achieve
    • The support we receive
    • The care we take of ourselves

BEST MOMENTS

  • ‘Cynicism is what happens when you no longer feel you can control or influence a situation’
  • ’Stress is a payday loan!’
  • ‘You don’t have to like a behaviour, but you don’t have to let it affect how you view yourself’
  • ’The way that we truly evaluate and end up in burnout, is that we look at the past'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

 

 

ABOUT THE GUEST

 

Robert Bogue has a driving passion for delivering solutions through both teaching and learning. His drive for resolving problems is fuelled by his creativity and innovation to find solutions that others cannot. A business owner and community leader for over 10 years and 17-time Microsoft MVP, he has authored 27 books and edited over 100 additional books. He knows how to ignite engagement, stop from burning out, and freeze a snowballing conflict in its tracks. 

 

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

19 Apr 2020Engagement Surveys Masterclass with Rhiannon Stafford00:40:34

Surveys can only give us the briefest of glimpses into the current thinking of an employee. The results can depend on how they feel at that moment in time, rather than a true reflection of their entire experience..

Please note that this episode was recorded prior to the Coronavirus quarantine

In this HR Uprising Masterclass, Rhiannon Stafford from Blue Grape Talent joins Lucinda to deliver an invaluable masterclass on the subject of engagement surveys.

When answering “What’s wrong with Engagement Surveys?” They explore questions like “Is employee engagement the same as an employee survey?” and “How do we measure employee experience?” 

Rhiannon is a specialist in people development through culture improvement and improving human relationships using fresh ideas.

With people at the heart of her mission, Rhiannon is well-placed to give advice on the best ways for any organisation to engage proactively with their workforce, and by the end of this week’s podcast episode, there’s every chance that your thinking around the subject will be revolutionised.

 

KEY TAKEAWAYS

  • Being engaged is the output, it is the expression of our experience. The experience is the sum total of all thoughts and interactions with the employer.
  • Surveys can only give us the briefest of glimpses into the current thinking of an employee. The results can depend on how they feel at that moment in time, and does not necessarily encapsulate their entire experience.
  • Small transactional changes can never truly address the issues surrounding employee engagement. They are only ever short-term fixes.
  • Successful surveying is based around the individual. It can never be one-size-fits-all. We must ensure, as HR professionals, that we never become to overwhelmed by the survey itself, to focus on the individual.
  • Instead of spending budgets on employee surveys, are there any other areas, such as management development, that could benefit employees even more?

BEST MOMENTS

“Engagement and experience are really at the heart of what we believe in”

“Let’s pull back the layers of engagement”

“A big part of engagement is motivation”

“Engagement comes in shades. It’s never good or bad, or black and white”

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

Blue Grape - https://bluegrapetalent.co.uk/about-us/

rhiannon@bluegrapetalent.co.uk

Rhiannon Stafford LinkedIn - https://www.linkedin.com/in/rhiannonstafford-bluegrape/?originalSubdomain=uk

 

ABOUT THE GUEST

Rhiannon Stafford is an Organisational Development Consultant running her own business Blue Grape Talent. She helps organisations improve their business performance by developing their leadership, engagement and talent. Looking at things differently, she likes to find new and innovative ways of doing things, and getting the most out of people.

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

20 Jan 2025Celebrating 250 Episodes - with Steve Browne00:47:13

To mark the very special 250th episode milestone, Lucinda welcomes Steve Browne, Chief People Officer at LaRosa's, who shares his remarkable career journey and the evolution of his role within the organisation. Steve examines the importance of strategic thinking in HR, the value of collaboration, and the need for HR professionals to engage with their teams on a personal level. He also reflects on his experiences, including the challenges and successes he has faced, and offers valuable insights on leading change, embracing failure, and fostering a people-first culture.

KEY TAKEAWAYS

  • Transitioning into a Chief People Officer role involves shifting focus from tactical tasks to strategic initiatives. It's essential to understand the broader organizational goals and how HR can contribute to them.

  • Building strong relationships across the organisation is crucial. Engaging with employees at all levels fosters a culture of collaboration and helps HR professionals understand the real dynamics of the workplace.

  • Practical experience, such as working alongside employees in different roles, can provide invaluable insights into the challenges they face. This understanding enhances the ability to recruit effectively and support the workforce.

  • Organisations should create an environment where mistakes are seen as learning opportunities rather than failures. Implementing simple frameworks like PDCA (Plan, Do, Check, Act) can help teams reflect and improve continuously.

BEST MOMENTS

"I think every issue is a people issue, not every situation. When somebody talks, within four to five words, they're going to say someone's name."

"I wanted to write something that supported the profession that said, I support it because I do it. I don't support it because I'm an observer of it."

"You mentioned you've got a team. It helps a lot if you've got people to do stuff, doesn't it, in that situation?"

"I think there's a difference between people who have a title and people who make it happen."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

Steve Browne - https://www.thehrdirector.com/hr-interviews/steve-browne-chief-people-officer-larosas-inc/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Dec 2021Supervision For People Professionals00:29:24

This week, Lucinda is joined by clinical psychologists, Jo Burrell and Felicity Baker from Ultimate Resilience, for a timely discussion about resilience, and how we should think about reflection and supervision in terms of maximising our own resilience as HR professionals.

KEY TAKEAWAYS

  • HR professionals are often the ones that workforces approach when they experience difficulties, but the support is not always there for the HR professionals themselves.
  • HR professionals are restricted by a certain number of boundaries, and as such, may find that they are not able to access the resources required to deal with a given situation.
  • If you don't take time out to reflect and process, to make sense of difficult experiences, then we tend to take the problems home with us. This makes recovery almost impossible.
  • Success and productivity are often based purely upon hitting targets and reaching goals. But for our own wellbeing, we need regular times for reflection and perspective.

BEST MOMENTS

'We felt there really was a gap in terms of support for HR professionals'

'There's been a 70% increase in stress-related absence in HR professionals'

'We live in a world that is very drive-focussed'

'There's something about the difference between doing and being'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Ultimate Resilience - https://ultimateresilience.co.uk/about-us

Jo Burrell LinkedIn - https://www.linkedin.com/in/dr-jo-burrell-04901a96/?originalSubdomain=uk

Felicity Baker LinkedIn - https://www.linkedin.com/in/dr-felicity-baker-1a845b50/?originalSubdomain=uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

26 Jun 2022The Disability Opportunity - with Hardeep Rai00:39:12

Lucinda is joined by Hardeep Rai, the co-founder and CEO of the Kaleidoscope Group, which aims to transform the lives of people of determination by maximising their potential and offering them access to genuine employment opportunities.

Hardeep discusses his incredible work across the last seven years, involving meeting with over 1300 people of determination across 65 different different disabilities from 28 countries, and the highly personal story of how his own experiences have led him to see the potential in everyone.

KEY TAKEAWAYS

  • Disability is, unfortunately, one of the things in life that we cannot truly feel unless it has impacted our lives in some intimate way. It has to resonate emotionally.
  • Defining disable people has proved troublesome and contentious, even in the modern world. People of determination is the most accepted way of describing them, as it highlights the positive connotation.
  • If you are genuine in your heart with your intentions, then nothing you say can possibly be wrong. It simply displays curiosity.
  • There is a misconception that in order to fund the additional means required to level the playing field for a person of determination, the cost must be met by the employer. but the government has means in place to pay for these costs.

BEST MOMENTS

'He inspired me to set up Kaleidoscope'

'How you define disabled people is one of the most controversial topics of the modern time'

'We're all conditioned according to our biases, whether they're conscious or unconscious'

About the Guest, Hardeep Rai

Hardeep is the Co-Founder and CEO of the Kaleidoscope Group (www.Kaleidoscope.Group). The purpose of the organisation is to help to transform the lives of people of determination, by maximising their potential and then offering them access to genuine employment opportunities or supporting them to become successful entrepreneurs.

Over the course of the last 7 year’s he has personally met / interacted with over 1,300 people of determination across 65 different disabilities from 28 different countries. He has worked with over 50 people of determination within his own team over the years. This exposure and experience has given him a unique insight into how to help them to maximise their potential from a multitude of different perspectives.

On a personal level, Hardeep is the father of a severely disabled child of 15 years old so he understands first hand, how to overcome the alternative challenges that life can sometimes offer. On a professional level, he has had a successful career in Financial Services for over 25 years in London. In his spare time, he is an ‘Expert by Experience’ for the Care Quality Commission (CQC) and is a member of their inspection team when visiting care homes for residents that are people of determination.

He is educated to Master’s level in International Business law and graduated from the University of London.

 

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Kaleidoscope Group - https://www.kaleidoscope.group/about-ki/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

29 Nov 2021What's Changed With Underperformance? - with Gary Cookson00:49:00

This week, the focus is upon underperformance, employee relations, and whether or not the new hybrid working environment has meant a shift in these factors.

Joining Lucinda to discuss this is Gary Cookson of EPIC HR, who brings his perspective to this fascinating topic.

KEY TAKEAWAYS

  • Underperformance was formerly heavily driven by a lack of clarity, fuelled by lack of feedback and a lack of goals and expectations.
  • The new hybrid working world comes with its own new set of contributing factors to underperformance. This will require leaders to do things differently, and team members to react to these changes differently.
  • Hybrid working has had an impact on the types of misconduct and underperformance that organisations are seeing, such as conduct on video calls, overhearing inappropriate comments and other factors that take some getting used to.
  • Much in the way of productivity is taking place through asynchronous working methods, email, and social channels that do not allow others to see who they're working with directly. A lack of direct contact can breed mistrust.

BEST MOMENTS

'You can definitely see that the impact will continue in a hybrid world'

'What people have got going on in their new hybrid environment is going to affect their ability to engage, be committed and to perform'

'In the early stages of lockdown we were all getting used to new technology. Very few organisations took the time to set expectations'

'In this type of environment, people are more easily triggered'

About The Guest, Gary Cookson 

Gary is a father of four and a husband of one, and runs a successful business in his spare time. He’s an expert in workplace performance, with extensive experience leading and directing HR, OD and L&D functions across all sectors. His clients like working with him as he is authentic, honest, knowledgeable, communicative and people focused, with a broad and deep range of skills and experience – and a glance at his prolific social media output will verify this.

Gary is a leading expert in the design and delivery of online / virtual training programmes, as well as an inspiring and entertaining keynote speaker and trainer on a range of leadership and HR issues. He was recognised in HR Most Influential: Movers and Shakers 2019, and is an HRD Connect Thought Leader.

His book, HR for Hybrid Working, is due to be published 3 June 2022 by Kogan Page. He’s sure to mention this more than once.

He’s active on social media – follow him on Twitter, or connect with him on LinkedIn.

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Gary Cookson LinkedIn - https://uk.linkedin.com/in/garycookson

EPIC HR - https://epichr.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

31 May 2020Influential Communication With 4MAT - solo episode with Lucinda00:22:17

As many of us are now working remotely, the need for clarity and influence in our communications has never been more important. Indeed, how can we ensure that we are able to successfully communicate with our remote teams? The answer may lie in the use of a system known as 4-MAT.

In this weeks HR Uprising Podcast Episode, Lucinda discusses how, in the absence of face-to-face communication, we can ensure that we are able to maintain sensitivity and empathy when communicating with an anxious workforce on delicate subjects. Furthermore, how using a system like 4-MAT can help us to avoid incomplete and confusing messages.

KEY TAKEAWAYS

  • Certainly, individuals tend to fill in the gaps when it comes to incomplete communication. Unfortunately this can result in a spread of misinformation, and raise further questions.
  • The four questions we tend to ask ourselves when presented with change are: 
    • Why is change occurring?
    • What exactly are we going to do?
    • How will these changes take place?
    • What if we do this, and what if we don’t do this?
  • Communications often come in the form of “What” and “How”, but fail to deliver the “Why” and “What If” sections, meaning that much can be left to interpretation.

BEST MOMENTS

‘We as individuals, ask four questions whenever we receive a piece of information’

‘“Why" is such a critical motivator of behaviour’

‘If you communicate effectively, new information becomes much more palatable’

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

To book your place on the CIPD Virtual Festival Of Work, go to https://www.festivalofwork.com/book/

 

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

07 Nov 2022Rethinking Workstyles - with Lizzie Penny and Alex Hirst00:36:12

Lucinda is joined by authors Lizzie Penny and Alex Hirst, the creators of 'Workstyle', a book dedicated to revolutionising the way we work, to discuss the book and its methodology, and the work they do through their consultancy to change the face of working life.

KEY TAKEAWAYS

  • "Workstyle" means the complete freedom to choose when and where we work for ourselves, on the basis that we have such freedoms in our lifestyle, but not in our workstyle.
  • Finding a way to work in a more fulfilling and exciting way promotes a huge shift in enthusiasm, and leads to more productivity.
  • Workstyle is an attitude as well as a systemic change. in some industries this is easier than in others, but it tends to work best in the knowledge working sector.
  • The concept of workstyle is meant to be a way for everyone to come together to begin a conversation about whether or not the accepted ways of working today are appropriate, or are we holding onto a way of working that no longer has meaning in our society.

BEST MOMENTS

'In the digital age, the ability to work anywhere and at any time, we needed a word...'

'There is a pressing need to work differently'

'For some organisations it will be more about adopting a mindset - how can we give more autonomy to our workforce?'

'the point of workstyle is to start a conversation'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

www.hruprising.com          

Workstyle Revolution - https://www.workstylerevolution.com

 

If you liked this episode, try these

About The Guest, Lizzie Penny and Alex Hirst

Lizzie Penny and Alex Hirst are friends, entrepreneurs, inspiring speakers and changemakers. They have been leading the workstyle revolution for a decade, co-founding a social enterprise, Hoxby, in 2014 to prove the concept.  

They have helped thousands of workstylers around the world to set, project and respect their own workstyles, and are conducting pioneering research into the link between autonomy, productivity and wellbeing. Their business has delivered projects in a workstyle way for some of the biggest brands in the world. Lizzie has three young children, lives in Bristol, and has recently recovered from breast cancer.

Alex suffered from debilitating burnout, before starting a family and leaving London for a village in rural Oxfordshire. Together they came up with the concept of workstyle in response to their negative experiences of a 9–5 traditional working week. 

Workstyle is the freedom to choose when and where you work. Their new book lays out the full story of workstyle – from its inception in the pub, through profoundly inspiring stories of the lives it has changed, to the impact it will have on the world by levelling the playing field and creating true inclusivity and accessibility in our society.

www.workstylerevolution.com/book

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

14 Jun 20202020 HR Challenges00:21:57

In this weeks HR Uprising Podcast, Lucinda addresses the key challenges HR are facing in 2020. Following a webinar on the subject, Lucinda saw the need to further explore the HR Challenges that have evolved over the past 12 months. Furthermore, she focuses on the most pressing concerns in the industry now (based on the interest in past episodes), and why the months ahead will prove that there has never been a more important time to be an HR professional.

KEY TAKEAWAYS

  • Certainly, by developing the knowledge and skills we need to take our businesses forward, we as professionals will attain the respect that our profession has always deserved.
  • Unsurprisingly, one of the most contentious topics for most professionals right now, are the many ways that we can manage home workers, the correct procedures for furlough, and how to grapple with such widespread change.
  • Without doubt, it’s a complicated world right now, and the best that any of us can do is to reach out and collaborate more. Together we can rise up, and take the profession up with us.

BEST MOMENTS

‘It’s about demystifying jargon and sharing knowledge’

’HR has never been more important in business’

‘During this period of reflection, we should be reviewing our mission and values’

’The more we understand the mentality of the people we work with, the better value we’re able to provide’

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

Addressing the Challenges of a 2020 People Professional - CIPD Festival of Work 2020

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

10 May 2020Supporting Individuals Through Change00:37:17

By entering the period of COVID-19 lockdown, we all experienced an intense and sometimes stressful period of change. Indeed, many haven’t seemed to consider that we are also headed for another period of change as we transition back to normal life

In this week’s episode, Lucinda discusses her own experience on the change curve. Furthermore, she explores the key points of change and how we go through it. Additionally looking at the possibilities of what the “new normal” could mean.

KEY TAKEAWAYS

  • Certainly in the HR sector, change has been drastic and widespread. New laws, methodologies and guidelines have swept in. Consequently, this has caused us to completely re-evaluate our working lives going forward.
  • Never mistake silent denial for silent commitment. For example, don’t assume that someone has bought into something merely because they have not voiced an objection or opinion.
  • Concerns raised in the workplace must always be at least acknowledged and heard. Indeed, activating a conversation will cause the person to self-regulate through the change curve.
  • A different future requires a different vision. Certainly, we cannot hope to rush out to a new normality with no changes in place. Look for personal benefits to the many.

 

BEST MOMENTS

‘Change is something that’s always been with us, but never so strongly as in 2020’

’This is a great opportunity to be a “change superhero” in your own right’

‘Dismissal leads to denial’

‘We have found ways of being effective. The paradigm has been blown'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

To attend the virtual book launch, and to take advantage of the book's special offer price, please visit https://hruprising.com

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

30 Jun 2019HR Tech Trends with Mervyn Dinnen00:29:55

In this very special episode, recorded at the Festival Of Work, Lucinda talks to Mervyn Dinnen, HR and talent trends analyst, author, speaker, and renowned tech influencer, who brings the most up-to-date analysis to life.

Mervyn is currently researching ongoing trends impacting the hiring and retention of people and how digital transformation and technology is affecting that. Mervyn joins Lucinda today to talk about a few key trends that he feels are about to become important in the world of human resources, as well as the importance of proper onbaording.

KEY TAKEAWAYS

  • Mervyn calls himself a “slashie”, a new term that has come to mean a man of many talents! Mervyn is a writer/analyst/blogger/author/consultant, to name but a few.
  • While conducting research into digitisation, Mervyn discovered that many who work in the sector are frustrated by the technology at work, and that the widely-used technology in the industry doesn’t seem to have been designed with people in mind. It is also felt that processes are automated in favour of inventing newer, more user-friendly processes.
  • The digital side of talent acquisition needs investment. Hiring has become a much streamlined process. From offer to acceptance, and then to receiving a signed contract is the matter of half an hour now instead of several days. But onboarding, the process of taking someone brand new and turning them into an effective employee is in need of investment and improvement.
  • The first few months of a new job are crucial, not just for the employer, but also for the new employee. Some will leave a new job within this time because they feel they do not fit into the culture, they are struggling to adjust to the workload, or they can’t see room in the company to advance or develop. This can be as a result of the job being oversold by an over-zealous hiring manager.
  • Only one-in-five employees feel that the company they work for has accurately described themselves as an employer during the recruitment process.  
  • In many organisations, onboarding becomes a confusing process that no one seems to want to take responsibility for. HR departments believe that the talent acquisition team are responsible and vice versa.
  • A lot of people don’t put senior hires through the onboarding process, leaving newly acquired executives to “hit the ground running” and catch themselves up. 
  • HR productivity is key. Make sure you can automate as many processes as possible. Being overwhelmed by things such as holiday requests and case management and coaching, the human element is removed from other more important areas.

BEST MOMENTS

  • “I’m what is now called a “slashie” “
  • “In the main what we tend to find is that most employees are happy with digital interactions”
  • “It’s about finding the balance between the two: digital and people”
  • “Employees want their 9 to 5 to resemble their 5 to 9”
  • “It’s put aside for the Friday afternoon filing session that never comes”

VALUABLE RESOURCES

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

05 Feb 2024Talent Acquisition for SME's - with Miles Bonnell00:49:24

Lucinda is joined by Miles Bonnell of Milo HR to discuss how to create a winning talent culture or acquisition strategy, with a focus on small and medium-sized enterprises (SMEs).

They emphasise the importance of understanding and aligning with the company's culture, being honest with candidates about the current state of the business, and setting clear expectations. They also explore the role of technology, such as applicant tracking systems (ATS), in automating processes and improving efficiency.

KEY TAKEAWAYS

  • Understanding and aligning the company culture is crucial for creating a winning talent acquisition strategy.
  • Utilising technology, such as applicant tracking systems (ATS), can automate processes and save time in recruitment.
  • Job boards like Indeed and LinkedIn can be effective for attracting candidates, but it's important to track the return on investment and consider niche job websites for specific industries.
  • Creating killer questions and using video technology can help sift through candidates more efficiently.

BEST MOMENTS

"I think the foundation for a good recruitment process is looking at what's happening in-house with your teams in terms of the culture, how you're retaining your staff, how your employees feel."

"Different candidates align to different types of roles. If you know that your culture isn't exactly where it needs to be, then you need to find someone that's going to come in and help change that culture."

"The real role of a job description is so that the candidate can understand exactly what's good looks like for their role, what they're measured against in terms of the kind of performance indicators."

"AI is really supporting with automation around how candidates apply and how businesses can deliver talent acquisition."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Miles Bonnell LinkedIn - https://uk.linkedin.com/in/milesbonell

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

11 Nov 2024Teach The Geek - with Neil Thompson00:24:33

Lucinda is joined by Neil Thompson, founder of Teach the Geek, to explore how technical experts can enhance their presentation skills.

Drawing from his own experiences as a former engineer in the medical device industry, Neil shares insights on the common pitfalls technical professionals face when communicating with non-technical audiences, such as the overuse of jargon and a lack of empathy for the audience's understanding

KEY TAKEAWAYS

  • Use plain language and avoid technical jargon or acronyms that non-technical audiences may not understand. Instead, opt for simpler terms and analogies to convey complex ideas.
  • Remember that not everyone has the same technical background. Consider the perspective of your audience and tailor your message to their level of understanding.
  • Incorporate storytelling into presentations to make technical information more relatable and engaging. This helps the audience connect with the material and understand its relevance.
  • Clearly define what you want your audience to do after your presentation. Start with the desired outcome in mind and structure your content to lead to that conclusion.

BEST MOMENTS

"Technical jargon is a big issue. We assume non-technical people know these words, but a lot of times they don’t. We should use more analogies and simpler words to communicate effectively."

"If you're the technical person, you may not see it as part of your job to do that translation. It’s not until you want that promotion that you realise the importance of communication."

"Storytelling is really important. If you want people to follow what you're saying, couching technical data in the form of a story can help non-technical people understand."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Teach The Geek - https://teachthegeek.com/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Oct 2024Harnessing Neurodiverse Talent In The Workplace - with Amanda McEvoy00:36:24

Lucinda discusses the important topic of neurodiversity with independent consultant Amanda McEvoy. With over 20 years of experience in the health sector and a personal connection to neurodiversity through her family, Amanda shares her insights on the challenges and strengths associated with conditions like autism, ADHD, and dyslexia.

The conversation delves into the unique ways neurodiversity presents, particularly in females, and emphasises the need for organisations to create inclusive environments that harness the talents of neurodivergent individuals

KEY TAKEAWAYS

  • Neurodiversity encompasses all individuals, including both neurotypical and neurodivergent people. It refers to the variety of ways in which our brains function, affecting our experiences, strengths, and weaknesses.

  • Female autism often presents differently than male autism, leading to under-diagnosis. Many girls are adept at masking their symptoms, which can result in their neurodiversity going unrecognised until later in life.

  • Organisations should focus on making reasonable adjustments that benefit all employees, not just those who are neurodivergent. Simple changes, such as using plain language in job descriptions and allowing flexible interview processes, can create a more welcoming atmosphere.

  • Companies that actively seek to hire neurodivergent individuals can benefit from their unique skills and perspectives. Embracing neurodiversity can lead to increased productivity, retention, and overall workplace satisfaction.

BEST MOMENTS

"When I hit menopause, my symptoms actually got a lot worse. And I realized that actually, I got diagnosed with ADHD." 

"Girls are fantastic at masking... they learn very quickly how to adjust, so they therefore become fantastic at masking or fawning." 

"It's really about adjusting the environment, so not expecting the individual to fit into the environment, but actually adjusting the environment to make it easier for the individual to thrive." 

"If you can do it in construction, you can do it in any industry. It's just about working out what is your strategy for harnessing it."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE GUEST, Amanda McEvoy

Amanda McEvoy is a passionate learning and development expert and the Company Director of McEvoy Training Solutions Ltd. With a background in Leadership and Organisational Development, Amanda has a wealth of experience working with SMEs and the Public Sector. Since starting her company in 2011 after the birth of her second child, Amanda has focused on offering flexible, tailored solutions in areas such as Insights Discovery, Mental Health First Aid, and Menopause. Her mission is to help businesses and individuals achieve their goals through personalised training, with a strong emphasis on Equality, Diversity & Inclusion, and Health & Wellbeing.

Connect with Amanda...

amanda@mcevoytrainingsolutionsltd.com

www.mcevoytrainingsolutionsltd.com

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

30 Jun 2024The 9 Secrets Of Motivation - with Sarah Stones00:34:25

Lucinda looks at the topic of motivation with guest Sarah Stones, a motivation specialist.

Sarah, who is an expert in motivational mapping, shares insights into how understanding intrinsic motivators can significantly impact an individual's energy, performance, and overall well-being. Together, they discuss the three clusters of motivators - relationship, achievement, and growth - and how they influence behaviour and decision-making.

KEY TAKEAWAYS

  • Motivation is a key factor in driving energy, performance, and overall wellbeing in the workplace.
  • Motivational maps provide insights into intrinsic motivators, which are more powerful than extrinsic motivators.
  • Understanding and leveraging team members' motivators can lead to more effective teamwork and performance.
  • Recruitment based on motivation can lead to better job fit and higher job satisfaction for candidates.
  • Motivational coaching and feedback sessions can help individuals align their motivators with their goals and roles for increased success and fulfilment.

BEST MOMENTS

"Our personality isn't what gets us out of bed in the morning. It's our motivation."

"The bottom one is also really important. It can have a real impact on what we do."

"Historically, we've just looked at skills and experience. But what we really need from an employer's perspective is someone that will be motivated by the job."

"You've got the builder, if builder is very high up wanting financial security, you've got to be prepared to take that risk."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

22 Mar 2021Long-term Wellbeing Strategies As We Return To The Workplace00:35:15

This week, Lucinda talks about the long-term wellbeing strategies that can aid us in our quest to re-establish the workplace in the aftermath of the COVID lockdown, and how we can make the most of self-care in order to increase our resilience.

 KEY TAKEAWAYS

  • There is a very real sense that an epidemic of burnout is on the horizon. Holding our lives and our composure together over the past 12 months has been incredibly difficult.
  • Self-care, and the practice of treating ourselves kindly, is the best way in which we can enhance our resilience and embed our long-term wellbeing.
  • If we are depleted in terms of resilience, then we are less likely to be able to "bounce back". Prevention is better than a cure when it comes to mental health.
  • We must practice being happy in the present. We can sometimes lose the value of the moment by focussing too far upon the goals of the future.

Valuable Resources

BEST MOMENTS

'People are in danger of burnout'

'Common sense is not necessarily common practice'

'How do we make sure we are keeping that flexibility?'

'It's about upwards and onwards instead of dwelling on the past'

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

08 Nov 2021How To Run An Investigation - with Vicky Roberts00:34:57

This week, Lucinda is joined by employment lawyer, Vicky Roberts, to discuss the best practices when it comes to conducting an investigation - a practical guide to where to begin, how to proceed, and how to remain compliant at all times.

KEY TAKEAWAYS

  • If someone is accused of committing misconduct, the next step would be for a disciplinary hearing. The chairperson on this needs to have a genuine belief, based on reasonable grounds, that misconduct has occurred.
  • We must encourage manager to break down the case into three parts in order to provide structure:
    • What evidence is there to support?
    • What are the relevant rules?
    • What are the relevant surrounding circumstances?
  • Problems can arise in investigations when delays occur. If a hearing or disciplinary takes time to mount, then tensions can be heightened as a result, leading to emotional involvement.
  • If we create an atmosphere where the investigated employee is being heard, they are far more likely to to open and honest about what took place.

BEST MOMENTS

'The ethos behind a disciplinary hearing is that everyone sees everything'

'What this helps to do is focus the mind'

'It helps to ask exactly what I'm looking into. What is my remit here?'

'I need to ask good quality questions about what happened'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

ABOUT THE GUEST

Vicky Roberts is an employment lawyer and also currently heads up the Learning team at Vista Employer Services Limited.  Having worked in both an international law firm and in-house for a large retailer, she draws on plenty of experience of navigating the legal framework when implementing various types of organisation change. 

http://www.vista-employer.co.uk/

vroberts@vista-online.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

16 Aug 2020Diagnosing And Influencing Culture00:36:51

The culture of our businesses is a topic that everyone seems to be fascinated by, but how can we make sure that we are accurately diagnosing the culture that’s already there so that we can influence it for the future? Certainly diagnosing our organisation's culture is key to influencing long-lasting change.

In this week’s episode, Lucinda discusses three models, including the “cultural web” concept, and how it may be necessary for you to also look at the style of the culture in our organisation in order to get the best results.

 

Valuable Resources

 

Key Takeaways

  • Certainly, culture often operates on a subliminal level. Therefore, we are not always aware of it, and yet it influences us greatly in all areas of life. This is what makes it so powerful.
  • Furthermore, the deepest levels of culture are the basic underlying assumptions. These are often invisible to us as they are so deep-rooted, but new starters and outsiders often pick up on them immediately.
  • A culture can be so ingrained that it can hold back our company’s plans for growth. As a result, the best leaders are the ones who recognise that stepping back can benefit the organisation.
  • Above all, to make a lasting change upon our culture, we need to look at the primary leadership embedding activities. Focus on the people as well as the product of our company.

 

Best Moments

  • ‘Culture is the collective programming of the mind, distinguishing one group, or category, from another’
  • ‘The function of leadership is the creation and management of culture’
  • ‘They need to recognise that they’re the problem, and make that change or step away’
  • ‘If you carry on reacting in the old way, you’re not going to effective in making a change’

 

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

21 Jun 2020Jennifer McLure - Being The Spark00:47:17

Jennifer McClure is one of the most recognised names in the world when it comes to People Professionals. She joins Lucinda in this episode of The HR Uprising to discuss the value of 'being the spark' to effect change.  

As a corporate HR leader, an executive, an executive search consultant, and a coach, Jennifer’s experience and wealth of knowledge is widely recognised. Indeed, it has seen her named by The Science of Digital Marketing as one of the Top 50 Keynote Speakers with The Most Online Influence. Jennifer shares her experiences with Lucinda whilst they explore the incredible opportunities and advantages we have as people leaders in our ability to effect change. Furthermore, they discuss the value of 'being the spark' behind impactful progress within organisations.

KEY TAKEAWAYS

  • Certainly, HR professionals and people leaders have the most incredible opportunities to make impactful change. They are often involved in every department, and on a personal basis with every member of the workforce.
  • A main goal should always be to help others to understand the meaning of thinking strategically. Indeed, to think strategically is to always prioritise the needs of the business first.
  • HR leaders will assess and evaluate the prospects of business in every key area, then collect that data and interpret it for a leadership team, along with recommendations for action.
  • For anyone in a leadership or coaching position, there is always a huge component owed to personal experience, thus shaping and defining the leaders we have become.

BEST MOMENTS

‘I believe that HR and people leaders have the best position in the organisation to make that impact’

‘We have to really understand what being strategic means’

‘I have to be aware of what’s going on around me. I have to look into the future’

’Not only am I able to share my experience. I’m able to learn from others'

‘There are too many people out there telling us what we’re doing wrong’

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

Jennifer McClure - https://jennifermcclure.net/about/

Learn more about DisruptHR -> https://disrupthr.co/about/

Prepare for Impact -> https://jennifermcclure.net/prepareforimpact

ABOUT THE GUEST

 

Jennifer McClure is CEO of Unbridled Talent LLC & DisruptHR LLC.

 

Jennifer is a speaker and coach who works with leaders to leverage their influence, increase their impact, and accelerate results. Frequently recognized as a global influencer and expert on the future of work, strategic leadership and innovative people strategies, Jennifer has decades of in-the-trenches leadership and executive experience working in a variety of industries.

She is also the Chief Excitement Officer of DisruptHR, a global community moving the collective thinking forward when it comes to talent in the workplace, and the host of Impact Makers with Jennifer McClure – a podcast designed to help leaders change the world while building careers that they love, and lives that matter.

 

 

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

15 Sep 2019Why HR is a Circus & The Best Job You Can Have - Conversation with Nick Holley of Corporate Research Forum00:54:12

To understand and deal with HR challenges better, we must first understand what we are dealing with in the general scale—what are the overall business challenges? No matter on what level it is, external or internal, it will still affect the performance of the team.

It’s always better to know the root cause before we build any plans in HR Management. So, in this episode of The HR Uprising Podcast, Nick Holley, the Associate Director of the Corporate Research Forum, dives deep about strategies on how to improve our HR, without removing the traditional ones, and opening our eyes to the unnoticed ones. Discover also the concept of systemic thinking, which can help every OD professional. Other topics that were discussed involve building credibility, determining every individual’s drive, maintaining a business’ sustainability and many more.

KEY TAKEAWAYS

  • “Value is not created to be operationally efficient in the here and now, but it’s really understanding the future trends in your market and developing a strategy to respond to it. ”
  • To ensure that we improve our HR, we must know the challenges the business is facing. Determine the external and internal factors that affect them.
  • If HR professionals want to establish their credibility, then it’s easiest when they bring actionable solutions inside the business. Make changes not just in the HR space, but also for the entire company/industry.
  • Stand your ground. Don’t get over your head on building your image. Let’s act on what the business needs and not on what the line managers want.
  • D. professionals are systemic thinkers—meaning, they know and understand that every element is interconnected with each other and with that information, they’re able to drive improvements and prevent complications.
  • Systemic thinking – understanding that there are several elements in each system that are connected and impact each other
  • ‘What drives performance and what can we do?’ This is the most basic question we shall ask in HR. It’s not going to start with planning HR management, but to understand what motivates every individual.

BEST MOMENTS

  • “HR is not about HR; HR is about the business.”
  • “The world is full of solutions looking for problems.”
  • “The questions you need to start with: Why is our business in trouble? How are we going to get out of trouble? And, what is HR going to do in that journey?”
  • “We are not accountable to line managers; we are accountable to the long term sustainability of the business.”

VALUABLE RESOURCES

ABOUT THE GUEST

Nick Holley has extensive experience not only in researching key trends in HR (he was voted the fifth most influential thinker in HR) and working with major global businesses, but he also has a background in senior HR roles as a partner at Arthur Andersen and Director of Global People Development at Vodafone.  This gives him a highly focused commercial and practical outlook on HR.

Nick has worked as a coach and facilitator for HR leadership teams and helped them develop their people and organisational strategies and plans in Allianz, BAT (London and Kiev), BSkyB, Centrica, CERN (Geneva), Danske Bank (Copenhagen), Heineken (Lisbon), HSBC, Imperial, ING (Amsterdam), KAUST (Jeddah), Legal and General, Mercedes Benz, Nationwide, Nordea (Copenhagen), Qatar National Bank (Doha), Salesforce, Saudi Aramco (Dhahran), the Serbian Government (Belgrade), Serco and the United Nations (Copenhagen).

He has also developed and delivered HR capability programmes for the Abu Dhabi Government (Abu Dhabi), Avanade (Frankfurt, London, Seattle and Singapore), Celtel (Lagos), Cisco, Credit Suisse, Danone (UK, Amsterdam, Berlin, Brussels, Jakarta, Mexico City and Paris), Ecobank (Accra), Egmont (Copenhagen), Health Education England, HRNorge (Oslo), HSBC (Birmingham, Dubai, Hong Kong, London, Mexico City, New York and Vancouver), ING (Kuala Lumpur), ITV, Johnson Matthey, Kier, KPMG, Ladbrokes Coral (UK and Gibraltar) , Marston’s, Mitsubishi UFJ, Morgan Stanley, NATS, NetJets (London, Lisbon and Zurich), NHS, Oracle, Oxfam, PZCussons, Rolls Royce, Rosneft (Moscow), SABMiller, Saudi Telecom (Riyadh), Shell, Spirax Sarco, Statoil Hydro (Stavanger), Thomson Reuters, UBS (Hong Kong, London, New Jersey, Stamford and Zurich), Whitbread, Yahoo and Zebra Technologies.

He is an internationally recognised speaker at HR events in Barclays, BT, California Strategic HR Partnership, Dansk HR (Copenhagen) , EPIC, Flora (Icelandic HR Association), GSK, Henley Business School, Hovis, HR Forum, HRNEurope, HRNorge (Oslo), HRTech, Kone, Lloyds TSB, Mercedes Benz, Nestle, NHS, Prudential, Royal Mail, SABMiller, SDWorx, Shell, Siemens, Sony Ericsson and Willmott Dixon.

He is an Executive Fellow at Henley Business School and was a professor and for ten years head of the Centre for HR Excellence.  Nick is Associate Director of Learning for the Corporate Research Forum.

Corporate Research Forum

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

26 Oct 2020How To Build A Learning Culture00:26:53

This week, Lucinda talks about developing a learning culture, a task that may be a little more challenging now that so many of us are working in a hybrid environment. How do we create a sense of engagement with our workers remotely? In this week’s show, Lucinda offers some practical ways in which you can ensure that learning remains a vital part of your business culture in the new working landscape.

KEY TAKEAWAYS

  • Fewer than half of UK employees feel that their job offers them good opportunities to develop their skills. Is it reasonable to assume that a job provides development?
  • Indeed, a learning culture is defined as an environment where learning is not only embedded, but encouraged across every level of the organisation.
  • The main block to a learning culture generally tends to be time. Employees do not perceive that they have time away from their tasks in order to develop. 
  • Certainly, at a line manager level, we must examine the “buy-in” quality that they have. Is there lack of enthusiasm for their teams to develop, a product of their own lack of development?

BEST MOMENTS

‘Development is a key aspect of employee engagement and making people feel valued'

‘Learning should be useful - it should be utilised in some way’

’They were learning, they just didn’t recognise it…'

’Step back and evaluate the overall learning environment that exists already'

VALUABLE RESOURCES

 

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

Facebook: @hruprising

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

29 Jan 2024Rethinking Wellbeing with Lucinda00:26:26

Lucinda flies solo this time to discuss various themes related to well-being, drawing from recent research findings from the CIPD and Oxford University.

She explores the effectiveness of well-being initiatives, highlighting the need to focus on structural aspects of work that contribute to well-being rather than relying solely on superficial interventions. Lucinda also emphasises the importance of measuring the return on investment of well-being strategies and suggests using metrics such as employee engagement and work-life balance

KEY TAKEAWAYS

  • Well-being initiatives may not always have a significant impact on employee well-being or job satisfaction, according to a study by Oxford University.
  • It is important to focus on the structural aspects of work that contribute to well-being, such as reducing stressors and improving manager support.
  • Return on investment (ROI) for well-being initiatives should be measured through metrics like employee engagement, work-life balance, and sickness absence.
  • Financial well-being is a growing concern, and employers should consider offering support and resources in this area.

BEST MOMENTS

"A large-scale Oxford University study... showed no statistical impact on well-being or job satisfaction from a series of well-being interventions."

"Well-being is not just let's do some stress management training, let's give everybody the Headspace app. It is much, much broader and so it's looking at dealing with the stressors from the ground up."

"Lower paid and unskilled workers were more at risk [of financial distress]."

"Make sure you know what you need to do to recharge or renew... If you are just re-renewing in all of those areas, then that's actually going to make a difference."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

04 Jul 202110 Tips For Hybrid Working00:22:50

This week, Lucinda presents an easy to digest guide that'll dynamically improve your hybrid working plans in this new working landscape - ten steps to successful hybrid working with the themes and elements you should try to consider.

KEY TAKEAWAYS

  • Collaboration technology and different communication platforms can sometimes present a barrier for people who may be used to one type of interaction. This learning curve between platforms must be taken into consideration.
  • High trust cultures are directly linked to productivity. If we wish to create culture change, it's about trusting people and treating them as equals.
  • Hybrid working, or the ability to craft our own working environments and hours, will be a differentiator in the world ahead. The whole working model has changed forever.
  • Etiquette in the way we now interact, is essential. People have different habit types, and different productivity periods. We must find a common ground.

BEST MOMENTS

'It used to be about visibility and availability'

'Think about the culture you have, and whether or not it's a high-trust culture'

'If the business isn't sustainable, then you can't operate in a hybrid environment'

'Simplify that landscape'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com      

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

22 Jan 2024Uplevelling Wellbeing - with Dr Neha Sangwan00:39:45

Lucinda welcomes Dr. Neha Sangwan, an engineer turned medical doctor and executive coach, who specialises in addressing the global epidemic of burnout and shares her insights on well-being and avoiding burnout on a grand scale.

Dr Sangwan discusses her personal experience with burnout as a doctor and the lack of awareness and training in the medical field, emphasising the importance of self-awareness and listening to our bodies' signals to prevent burnout. She also highlights the six drivers of personal and organisational fit that contribute to burnout and offers strategies for creating a culture of well-being in the workplace

KEY TAKEAWAYS

  • Recognising the early signs of burnout is crucial in preventing it from escalating into a crisis.
  • It is important to prioritise self-care and listen to the signals our bodies are sending us.
  • Workload, control, recognition, community, fairness, and meaning are the six drivers that determine personal and organisational fit and can contribute to burnout if not addressed.
  • Creating a culture of trust, transparency, and collaboration is essential in promoting well-being and preventing burnout.
  • Individual well-being is interconnected with organisational well-being, and both should be addressed to create a healthier work environment.

BEST MOMENTS

"What I am proposing is in parallel to the crisis management, that we also use this as a wake up call to ask them, What strategies have you been using that you've outgrown that are no longer useful for you?"

"Your body's talking. The question is, are you listening?"

"If you want to solve it and you want to up level how you function, you have to get to the root cause of where you're having a net gain or a net drain of energy on a physical, mental, emotional, social, and spiritual level."

"We're a world looking for trust again, in ourselves and in each other. And if leadership is not modeling this, and that's why you got to make it safe."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Intuitive Intelligence - https://intuitiveintelligenceinc.com/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

12 Sep 2021Diversity And Inclusion: Making The Business Case00:22:36

Lucinda focusses upon the topics of diversity and inclusion, looking at the business case you may wish to build, why it matters, how it can positively impact your business, and examining the ways in which you can get people on board in your own organisations.

KEY TAKEAWAYS

  • When making the case for diversity and inclusion in any organisation, a crucial factor is to ensure that we have senior management sponsorship.
  • Celebrating and valuing differences among us is the first step in being more inclusive, but this also brings some incredibly strong business benefits.
  • Companies with 30% more women executives, were far more likely to outperform companies with 0-30% of women. This principle also applies to companies with more ethnic minorities at their heart.
  • The five most effective ways of strengthening our diversity and inclusion are:
    • Increasing diversity and representation
    • Ensuring that ownership and accountability exists at the executive level
    • Making sure we have a fair and transparent approach to equality
    • Promoting openness
    • Fostering belonging.

BEST MOMENTS

'Although people have things in common, we're also different in many, many ways'

'Having more diversity means that people are ore collaborative'

'We don't want tokenism!'

'Belonging is the root of engagement'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com       

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

16 Dec 2019The 12 in 12 Series: People Professionals - Part 200:53:48

Our 12 in 12 Podcast series showcases 12 People Professionals from a wide range of backgrounds as they share their HR story with our podcast host Lucinda in just 12 minutes (or as close to)! Each week in December the podcast will cover 3 of these conversations. Therefore, read on to find out who Lucinda will be speaking with in this week’s episode… 

Introducing our first guest, Dan Jones 

People Professional: Daniel Jones, HR Director, Falmouth University 

Dan Jones is the HR Director at Falmouth University. As a result, he is responsible for developing and implementing the 2030 people strategy. Furthermore, Dan is helping the workforce to align the ambitious 2030 vision in regards to the future of Higher Education. 

Prior to joining Falmouth University, Dan started his HR career in the NHS. He then went into the private sector where he worked in a number of roles. Subsequently moving into the Group HR Director position at a global software and services firm. 

Key Information: 

Welcoming our second guest, Eleanor Walker 

People Professional: Eleanor Walker, People & Development Consultant, Atkinson HR Consulting 

Eleanor Walker is a People & Development Consultant at Atkinson HR Consulting. This is a small HR consultancy that aims to drive quality people management, performance and leadership in values-driven organisations across the UK. Working predominantly (but not exclusively) with small-to medium-sized charities providing ongoing HR support, advice and project work for clients, as well as working on specific areas of people management such as recruitment, onboarding, learning & development. 

Eleanor started life in HR after working in customer services which sparked a real interest in improving the customer experience as well as employee experience. As a result, she channelled this passion into her role leading the Learning & Development function for Europe at Fung Group, which is the world’s largest global supply chain organisation. Furthermore, she has had over 7 years’ experience in L&D and HR, focusing mainly on learning and development, talent management, succession planning, and performance development. 

Moreover, Eleanor is currently studying for CIPD L7 diploma in Human Resource Management. She is also a volunteer with GirlGuiding as well as a parent to a toddler. 

Key Information: 

Rounding off this episode, our guest Jen Scherler-Gormley 

People Professional: Jen Scherler-Gormley, HR Lead for UK and Ireland and Corporate Functions across Europe, Middle East, Africa and Russia at Cisco 

Jen Scherler-Gormley joined Cisco in 2013 having worked at Siemens (Enterprise Communications Division) for nearly 17 years. During her six years at Cisco, Jen has enjoyed a variety of HR business partnering across all the different functions pan-EMEAR roles and is now the HR Lead for UK and Ireland as well as Northern Europe (Norway, Sweden, Denmark, Netherlands, Belgium, and Baltic countries). 

As a result of working with global, regional and in-country partners, Jen has influenced initiatives and successfully translated global strategies into pragmatic actionable delivery plans and facilitated implementation across the region.  

Certainly, she is passionate about driving business outcomes that have the employee experience at the heart.  

In addition, Jen is a Chartered MCIPD and holds a BSc in Business and Psychology. 

Key Information: 

Valuable Resources 

About The Host 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Therefore, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. 

"When we look up we rise up” 

Contact Method 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

30 Dec 2019The 12 in 12 Series: People Professionals - Part 400:50:45

Our 12 in 12 Podcast series showcases 12 People Professionals from a wide range of backgrounds as they share their HR story with our podcast host Lucinda in just 12 minutes (or as close to)! Each week in December the podcast will cover 3 of these conversations. Therefore, read on to find out who Lucinda will be speaking with in this week’s episode…

Introducing our first guest, Michelle Parry-Slater

People Professional: Michelle Parry-Slater, Learning and Development Director at Kairos Modern Learning

Michelle is a Senior Learning and Development business strategist & people manager. She is a modern learning specialist who has certainly been recognised on the eLearning industry’s Movers & Shakers list.

Working with a wide range of clients in both corporate and voluntary sectors, Michelle’s areas of interest include blended learning, social learning, digital learning, company culture, organisational development, and leadership.

In addition, Michelle heads up Kairos Modern Learning, working with a range of clients on supporting them to add to their classroom provision with a variety of social and digital learning. Some of her clients include Virtual College, Lindt & Sprungli, and The OCM. She also writes and delivers learning and leadership programmes, including the CIPD's award-winning Level 5 L&D qualification, Data & Metrics for L&D.

Moreover, she covers how to design and deliver successful webinars. By using her years of management experience alongside years of learning delivery, Michelle brings a practical approach to writing and delivering programmes with a focus on strategy, culture, productivity, and leadership. Subsequently, from mid-December 2019, Michelle will be joining the CIPD's learning team as Commercial Learning Manager.

Outside of work, Michelle is a local Guide Leader as well as Lead Volunteer for learning and development at Girlguiding, supporting the Movement's 109,000 adult volunteers.

Key Information:

Welcoming our second guest, Tom Robinson

People Professional: Tom Robinson, Managing Director at Talent Tomorrow

Tom is the multi-award-winning Managing Director of Talent Tomorrow, a small Organisational Development consultancy.

Overall, Tom has spent 20 years in senior roles in the behavioural side of Learning and Talent Development. He currently specialises in organisational behaviour, people development and culture change.

In addition, Tom lives in Hertfordshire with his wife and two children and is a keen triathlete.

Key Information:

Rounding off this episode, our guest Andy Storch

People Professional: Andy Storch, Partner at Advantage Performance Group

Andy Storch is a consultant, coach, speaker, and facilitator specializing in helping clients turn strategy into action as well as helping people to do the best work of their lives.

In addition, Andy works with companies to accelerate leadership development, strategy alignment, business acumen, and sales training. He also coaches individuals to help them improve their performance and achieve their goals.

Andy is also the host of two podcasts, including The Talent Development Hot Seat and Andy Storch Show, as well as the Talent Development Think Tank Conference and Community.

Furthermore, Andy has taught strategy, sales, leadership, finance, and business acumen to business leaders all over the world and has started or worked for multiple start-up companies. Some of Andy’s past clients have included Salesforce.com, NOV, Oracle, Google, Box, Toyota, Genentech, State Farm, Red Bull, Deloitte, EY, KPMG, HP, Sony, Bechtel, Cisco as well as small businesses and startup CEOs looking to grow their businesses.

Andy has worked with leaders across almost every industry—from software to insurance—and has seen the difference that experiential learning, practice, coaching, and accountability can make in improving overall performance.

Andy is also a partner with Advantage Performance Group. Moreover, he holds an MBA from the University of Southern California’s Marshall School of Business where he served as President of the MBA program in 2008 and a BS in Information Sciences from the University of Florida.

Key Information:

Valuable Resources

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Therefore, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up we rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

28 Feb 2022HR Insights For 2022 - with Linda Holbeche00:48:18

To mark this very special 150th episode, Lucinda talks to Linda Holbeche, a thought and practice leader in the fields of leadership, HRM, organisation design and development.

Linda and Lucinda discuss her fascinating and wide-ranging research into the HR sector, and talk about the innovations and expectations for the year ahead.

KEY TAKEAWAYS

  • If we simply react to new circumstances with practices we've always used, we won't necessarily see the results we're used to. The world has changed dramatically and our solutions must change with it.
  • The events we've lived through have provided a lesson, namely that HR can no longer look to a playbook. We must look ahead towards the direction our organisations are heading, and assess the risks and opportunities out there.
  • Data collection is always wise, but rather than simply siloing these valuable insights, we must seek to use it in agile ways.
  • Ongoing debates about ethics and culture have begun to percolate down to the workforce. People want to feel as though they are valued, that their work is valuable, and that their efforts serve a purpose.

BEST MOMENTS

'We've lived through some extraordinary times that are now becoming normal'

'You need to feel as though you are helping someone else'

'We have to adapt and move'

'Let's move beyond operational admin'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Linda Holbeche LinkedIn - https://www.linkedin.com/in/linda-holbeche-7352b910/?originalSubdomain=uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Jul 2021The Wellbeing Protocol - with Dr Georgi Toma00:51:10

 

In this episode, Lucinda talks to Dr Georgi Toma, the founder of Heart & Brain Works, dedicated to helping organisations improve employee wellbeing. Dr Toma talks about her research surrounding the wellbeing protocol, and the highly practical takeaways you can use in your own organisation.

Key Takeaways

  • We often make the mistake of believing that we can push through and work harder, while still retaining the same levels of ability and efficiency. However, we must take time to recharge.
  • Additionally, for a long time the term "wellbeing" in the research community was highly debatable. Researchers did not reach an understanding of what it truly was.
  • There is an intrinsic need for homeostasis in all human beings. Happiness has a set point that is reached for everyone. Wellbeing is the same in that it has a certain level for everyone, that when reached, means we are able to better meet the needs that challenge provides.
  • Everyone has a personal way of recharging. Lastly, the journey to discovering our own method of refilling our sense of presence is a personal one, and will often be unique to you.

Valuable Resources

Best Moments

'I allowed myself to ignore the messages my body and brain were sending'

'I had to experience for myself certain truth and supplement with further research'

'They define wellbeing as the point of balance between the challenges and the resources we have to meet those challenges'

'My present is enough'

About The Guest, Dr Georgi Toma

Dr. Georgi Toma is passionate about helping organisations look after their people. Her mission is to share simple yet powerful tools to improve people’s mental health, resilience and enjoyment of life. She is the creator of the Wellbeing Protocol, a mental health protocol showed to significantly reduce stress and burnout and improve wellbeing. She has over 10 years of experience in the area of wellbeing as researcher, coach and practitioner.

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

14 May 20232023 Pay Review Trends - with Rameez Kaleem00:39:56

Rameez Kaleem is the founder and managing director at 3R Strategy, an independent reward consultancy, as well as the author of 'A Case of the Mondays: How to build a culture of trust through pay transparency'.

Rameez joins Lucinda to talk about the research in which he has been recently involved - Salary Trends for 2023 - a highly topical subject that has far-reaching implications for anyone in employment.

KEY TAKEAWAYS

  • The research was carried out in order to find out how organisations are managing pay and giving insight into market practice and budgets being set.
  • The median pay budget for 2022 came out at 4%, with slight variations. The numbers for 2023 saw an increase to 5%.
  • There is a lack of variable pay in the public sector, charity sector and education sector, within financial services there was a higher budget in the upper cortile.
  • Help with cost of living increases have come in variable ways from organisations trying to do what they can to retain and attract their people. Sometimes it is a lump sum, while some offer an increase in overall salary. In all cases, these payments are meant to be meaningful.

BEST MOMENTS

'This year in particular, with record inflation, it was a topic for a lot of HR professionals'

'Most organisations have tried to have payments that are meaningful'

'While performance can fluctuate from year to year, behaviours tend to be more consistent'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Rameez Kaleem at Amazon - https://www.amazon.co.uk/Rameez-Kaleem/e/B0BD8K1NKS/ref=zg_bs_362205031_bl_sccl_16/000-0000000-0000000

Rameez Kaleem LinkedIn - https://uk.linkedin.com/in/rameezkaleem

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

22 May 2022Gender Diversity In Leadership - with Rachel Gilfrin00:42:28

Lucinda is joined by Rachel Gilfrin, a confidence coach and gender diversity specialist, to discuss the ways in which organisations can empower female talent by creating confidence, shifting mindsets and shaping new progression paths in the workplace.

KEY TAKEAWAYS

  • Women often feel as though they have to behave like someone else in order to be seen as a potential leader, which masks our true selves.
  • In order for us to be confident, we need to have a good understanding of our mindset and the way we deal with situations. In order to express ourselves properly, we need to be confident.
  • Women often feel duty bound to prioritise child care and the new world of home schooling. This cannot help but find itself transferred into the workplace.
  • Organisations could be sitting on a goldmine of untapped talent, but do not know it because they fail to encourage people to speak out and share their views and talents.

BEST MOMENTS

'I had to turn up my masculine characteristics and turn down my feminine instincts in order to fit in'

'True confidence comes with self-acceptance'

'There's so much guilt from women, coming from the areas in life they're trying to juggle'

'How much untapped talent is in your organisation?'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Rachel Gilfrin LinkedIn - https://www.linkedin.com/in/rachel-gilfrin-lifecoach/?originalSubdomain=uk

About the Guest, Rachel Gilfrin

Rachel Gilfrin, founder of Rachel Harriet Coaching, is a Confidence Coach, Mentor & Podcast Host working with ambitious women to grow their confidence and propel their careers.

Rachel works both privately 1:1 with women on developing confidence in all areas of life, but also within businesses. 

She is hugely passionate about supporting & accelerating gender diversity in leadership roles. Rachel has developed  a unique corporate group coaching program specifically designed for women to grow in confidence & communication skills, and feel empowered to proactively co-create their career path with the organisation they work for.

 Rachel's passion is supporting you to play to your strengths & unearth the talent & skills that you may be overlooking. She uses self reflection tools to define your values and build a career that aligns with them.

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

06 Sep 2020How To Manage Future Leaders - Masterclass with Greg Kinnaird00:56:02

This week's HR Uprising Podcast episode is a Masterclass with Greg Kinnaird of Corporate Learning Solutions, who discusses the future of the workplace, and how best we can manage and empower our future leaders. 

Among the topics covered are how leaders must adapt and change in order to empower their organisations remotely, the importance of technology in a future workplace landscape, and why the environment is just as important as the work itself.

KEY TAKEAWAYS

  • The COVID situation has created a “pressure cooker” situation, in which all organisations are being forced to examine every layer of their business in order to see what’s working, and what isn’t.
  • Certainly, the role of leaders has changed. We are not only trying our best to work remotely, but also to empower our teams and build the trust required in order to let them work without direct sight.
  • Indeed, emotional intelligence is all about self-awareness. Leaders can often be unaware of the impact they leave on others due to their unconscious bias, or their lack of security in trusting others to operate.
  • As leaders, the environment itself should be foremost in the mind when assembling our workforce. Productivity can increase exponentially by making sure our teams can work to their strengths due to environmental planning.

BEST MOMENTS

‘COVID has simply crashed the timeline of 2020’

‘It’s not about where you’ve been. It’s about how we’re going to do things in the future’

‘Forget about hierarchies - it’s more about open-source collaborative environments’

‘We need to have flexibility, and work with other people who have those strengths’

‘We close the gaps between bits and bytes'

VALUABLE RESOURCES

 

ABOUT THE GUEST

Greg Kinnaird is the Manager of Corporate Learning Solutions which was founded in 2000 to educate high potential leaders and teams to champion change and innovation. Greg holds a Masters in Business Administration and a degree in Training and Development. 

Furthermore, he has over 20 years of experience in Organisational Development, Talent Management and Learning / Leadership Development, specialising in the areas of developing high potential leaders to effectively manage teams and tasks. 

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

09 Jan 2023High Performance Habits for 2023 - with Dr Jon Finn00:46:39

Dr Jon Finn founded the award-winning Tougher Minds consultancy and has three psychology-related degrees, including a PhD. He has worked in performance psychology, resilience, and leadership science for over 20 years. He is also writes regularly for Forbes.

Dr Finn joins Lucinda on this all-new episode for 2023 to talk about the best ways of instilling high performance habits from the get go in order to help you see a more empowered year ahead.

KEY TAKEAWAYS

  • First principle thinking is the art of boiling things down to the most basic principles possible. It's about stripping ideas back to their core and simplifying the process to achieve them.
  • Our businesses run on the brainpower of people, but the issue is that many do not completely understand the brain itself. By empowering this knowledge, we edge closer towards our objectives.
  • Habits range from 100% of what we say and do, down to 98% of what we think and do. Most of what we do is mindless, automatic behaviour.
  • Better sleep, better diet and better levels of exercise are the foundations of allowing people to be at their best. Stress management, confidence habits and better leadership habits will follow.

BEST MOMENTS

'Your business runs on brains'

'I want to empower everyone to use these insights to do better'

'Brains run on habits'

'We've got work out where are the blockages, and what's stopping our people from developing the habits that will help them to be at their best'

About The Guest, Dr Jon Finn

Dr. Jon Finn wrote his best-selling book ‘The Habit Mechanic’ (which took him over 20 years) because his life’s mission is to help people to be their best in the challenging modern world. This book is proven to change lives. People have said it is a ‘MANUAL FOR LIFE’, and a ‘TOOL KIT FOR SUCCESS’. It contains over 30 self-improvement tools. It is like three books in one. Dr. Jon Finn founded the award-winning Tougher Minds consultancy and has three psychology-related degrees, including a PhD. He has worked in performance psychology, resilience, and leadership science for over 20 years.

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Tougher Minds (Dr Jon Finn) - https://www.tougherminds.co.uk/about/meet-the-team/dr-jon-finn/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Oct 2019Back To Basics with SMART Objectives00:19:56

Almost everyone knows what the acronym SMART stands for. However, when it comes to understanding a ‘SMART objective’ this can be far more challenging!

In this weeks’ podcast episode, Lucinda talks about SMART objectives and how we as HR specialists can use them to effectively help our managers. She further supplies practical examples of objectives in use, to test whether they adhere to the SMART formula.

KEY TAKEAWAYS

  • SMART stands for Specific, Measurable, Achievable, Relevant, Timed.
  • SMART is far more than an acronym. It is fully backed by scientific research, and has shown to be effective at motivating high performance, as well as beneficial in goal setting and achievement.
  • In an ideal world, the candidate will set their own objectives, and these should be agreed with the line manager. Subsequently, on a regular basis these objectives will be assessed and reviewed.
  • Sometimes we measure the things that are easy to measure, rather than the right things. This can directly affect our business performance in the long run.
  • Make sure an objective is not only SMART but at the correct level for the person that it pertains to. Make sure it is within their reach to be able to achieve it completely.
  • Asking effective questions is key to measuring the success of objectives. A good example of this would be: “If I were your next manager, and didn’t understand your role, would I be able to tell that you have met this objective fully in twelve months time?”

BEST MOMENTS

  • ‘I believe realistic is the same as achievable’
  • ‘We tend to write objectives that are milestones’
  • ‘What is the end goal, or output, that you want to achieve here?’
  • ‘If you just set SMART objectives and never review them, you’ll never get the full benefit'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

The HR Uprising Website Resources - https://hruprising.com/other-resources/

You can access additional free HR Resources via the Actus Software website link below. Lucinda Carney is the founder and CEO of Actus Software: https://actus.co.uk/free-performance-management-resources/ 

https://actus.co.uk/free-performance-management-resources/whitepapers/how-to-write-smart-objectives/

https://actus.co.uk/free-performance-management-resources/managers-guides/7-simple-steps-to-setting-objectives/

https://actus.co.uk/free-performance-management-resources/whitepapers/10-tips-for-cascading-objectives/

https://actus.co.uk/how-can-aligning-and-cascading-objectives-aid-your-business/

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

29 Sep 2020PERFORM- Virtual People & Performance Management00:16:28

Certainly, this year we have seen the world suddenly have to switch to remote working. As People Managers, this presented a whole new set of concerns and challenges. Consequently, we must now adopt good virtual people and performance management practices. Not easy!

In light of this, we are introducing a brand-new series on Virtual People & Performance Management. This comes as an 8-part short series every Wednesday in addition to our regular HR Uprising Podcasts.

In this week’s show, Lucinda gives an overview of what you should expect to learn. Indeed, how you can apply these lessons to the virtual and non-virtual world. Furthermore, how this series of short Podcasts will help you by utilising her PERFORM Model. This is your People Management 101!

KEY TAKEAWAYS

  • The Institute of Learning & Management reported that nearly 70% of businesses felt that their managers were not skilled to manage people effectively. However, only 33% of them invested in training.
  • How do we basically flip our management style which may have been habitually based on informal communication, often in the office, to a different type of communication of virtual people management style?
  • Certainly, the day to day people management can force us into quite a transactional way of interacting with people. Crucially, this transactional relationship is not the same as one of trust.
  • Without doubt, the importance of trust, as a people manager, cannot be underestimated. Indeed, one of our recent webinars on performance and trust proved that 80% of respondents felt that a high trust environment directly corresponded to high productivity.
  • Furthermore, we must ensure people feel connected in their organisation. Without that feeling of connection, your talent retention strategy is compromised.
  • Nowadays, in a virtual world, things are moving so quickly. Results from our recent surveys prove that one of the biggest development areas HR rated for their line managers, was the ability to set clear expectations. Consequently, we need the ability to make our expectations agile and easily updated to ensure people remain focused.

BEST MOMENTS

  • ‘Managing people is one of the most rewarding and most challenging jobs you can do’
  • ‘The world is now a hybrid virtual working environment. Conserquently, as People Managers we are challenged more than ever before’
  • ‘Prioritise people first, by being human centric, building trust with your people and knowing them as individuals’
  • ‘We must focus on how we can help people to grow and develop in a virtual world’

 

VALUABLE RESOURCES

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up we rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

16 Oct 2022How To Deliver 360 Feedback00:33:58

Lucinda delivers the second in her "How To" series - this time focussing upon 360 feedback, from how to build the confidence to deliver, to how to ensure that everyone involved receives a valuable developmental experience.

KEY TAKEAWAYS

  • Delivering 360 degree feedback is one of the most useful ways in which we can establish and build relationships with our people.
  • Look through reports in advance so as to ascertain the inclusion of anything that might prove contentious. It's always best to be prepared for these things ahead of time.
  • Ask how they're feeling about the feedback, how they selected their respondents, manage expectations in terms of scores, and position the feedback and bias.
  • People tend to underrate themselves in personal assessments. This is largely due to the need to reduce the fear of being told by a third party about their weaknesses. It is a declaration ahead of time, that they themselves are aware.

BEST MOMENTS

'You want to make sure that people have a valuable developmental experience'

'This is a very personalised method of development'

'It's always about getting that balance between a light challenge and supporting them'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com          

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

08 May 2022Engagement Strategies For A Hybrid World00:29:25

One of the biggest challenges that leaders and HR professionals face in this new hybrid world, is the issue of how to ensure that our people remain engaged from a distance. In this episode, Lucinda talks you through a variety of invaluable strategies designed to make sure this can be achieved.

KEY TAKEAWAYS

  • The definition of engagement is disputed, with many wondering if it is a process or an output. But the key to engagement is the recognition that it is important.
  • Engagement needs to be as individualised as possible. We must try to think of it less as a one-size-fits-all process, and encourage managers to personalise where possible.
  • Engagement is driven by some key drivers: having a supportive manager, clarity of role and alignment with strategic purpose, ongoing conversations with timely feedback, trust, autonomy and empowerment, opportunities to learn and grow, level of fit or belonging, regular strength based conversations, or natural own conscious state.
  • The lack office environments has led to a decline in the relationships that we used to foster in a real world environment. We need to encourage growth in this area.

BEST MOMENTS

'No wonder we find engagement quite hard as it's quite hard to define'

'It doesn't matter how we define engagement. The key is that it is important'

'We need people to interact'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com        

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

21 Nov 2022Sustainable Working Cultures - with Anna Meller00:41:58

Lucinda is joined by Anna Meller of Sustainable Working, who's spent the last 25 years aiding employers in improving their flexible working practices.

Anna discusses the ways in which attitudes towards flexible and sustainable working practices have changed, and how HR professionals can help people to have a more balanced life.

KEY TAKEAWAYS

  • People have always tended to separate work and personal life - but the best practice is always to treat life as a whole, and recognise that each feeds into the other.
  • HR must being to think about how we are redesigning jobs, not just in terms of flexibility, but also to recognise the areas in which AI will replace jobs or people.
  • It has become embedded in corporate culture whereby those who are seen as always-on-call are more valuable. but this thinking must change.
  • By opening up to more flexibility, we also open our organisations up to a more diverse workforce. We attract talents that only work in a flexible environment.

BEST MOMENTS

'Flexible working is something that many of us need - not just women'

'I encourage people to think about how they can set boundaries'

'It's little boundaries that give you a chance to break away from this constant blurring'

'We must support each other so that everyone gets a more balanced life'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com          

Sustainable Working - http://www.sustainableworking.co.uk/about_anna.htm

About The Guest, Anna Meller

Anna Meller has spent the past 25 years supporting employers to upgrade their flexible working practices. Allowing flexible working has been shown to improve inclusion, wellbeing and productivity. Anna focuses both on strategic aspects such as culture change and policy update; and operational issues such as job redesign; and training for managers and staff.

In her book #Upcycle Your Job: the smart way to balance family life and career she provides a clear case for why flexible working is so important to women’s careers and particularly to encouraging them to move into senior jobs. She also identifies the three important shifts employers must make to fully align their working practices with 21st Century lives.

Sustainable Working - http://www.sustainableworking.co.uk/about_anna.htm

Follow Anna on Twitter: @GrownUpBalance

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

08 Sep 2019Delivering Organisational Change00:24:19

Making change within a company is not as successful as it should be. In fact, studies show that on average seventy percent of change initiatives fail due to ‘people’ issues.

As the custodians of people-related change, those in HR are often looked to for answers when this happens. In today’s episode, Lucinda looks at a well-cited model of change implementation that may well offer a solution.

KEY TAKEAWAYS

  • Seventy percent of change initiatives fail, and they do so because of people issues. This is according to a Kinsey report from almost twenty years ago, but is still holding true for many.

 

  • People need to understand why change is happening. They need to understand the steps they need to take in order to effect it. The change may need to be debated. It’s never as simple as sending out an edict and waiting for the change to happen.

 

  • Kurt Lewin’s 3 Step Change Method is visualised as a U shape. We begin at the left with “unfreezing", then move to the bottom of the U with “changing”, before ending at the other end of the U with “refreezing”.

 

  • Kotter’s Eight Step Change Methodology:
    • Establish a sense of urgency
    • Establish a powerful guiding coalition
    • Create a compelling vision
    • Communicate the change
    • Remove obstacles
    • Create short-term wins
    • Consolidate improvements
    • Institutionalise the change

 

  • We need to consider the best way of ensuring that people realise the urgency of change, but in an appealing way, such as rewards.

 

  • Establishing a ‘why’ and ‘how’ is important, but so is the question of “what if?”. By offering consequences of inaction, we provide further impetus for change.

 

  • People who are great at change are often good at starting things. However, this can mean that they’re not so good at finishing things. Consolidating requires a certain kind of person or team in order to see it through.

BEST MOMENTS

  • ‘In many large scale changes, there are many steps that need to be implemented’
  • ‘Kotter says we need to communicate change ten times more than we think we do’
  • ‘Where I’ve seen change fail is when this powerful guiding coalition are in a bubble’
  • ’Think about how you frame your communication’
  • ‘It becomes embedded. It becomes the way we do things around here'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

Kotter’s Eight-Step Change Methodology - https://www.mindtools.com/pages/article/newPPM_82.htm

Kurt Lewin’s ‘Three-Step’ Change Method - https://www.mindtools.com/pages/article/newPPM_94.htm

4Mat by Bernice McCarthy - https://www.toolshero.com/effectiveness/4mat-learning-cycle-model/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

 

 

 

 

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

11 Oct 2020How To Be A Great Interviewee - with Jo Irwin00:43:48

As HR professionals, we’re adept at conducting great interviews. However, playing the role of a great interviewee is a very different art, and one that seems daunting for many. In this episode, Lucinda talks to Jo Irwin, of i4 Training, about the practical ways in which you can sell yourself at interviews. Indeed, how you can make the most of your chance to score the positions you aspire to!

KEY TAKEAWAYS

  • Certainly, many people are remarkably adept at their professions, but don’t always have the skills to sell themselves in competency-based interviews. This can be down to preparational structure. Being an interviewee requires us to step into a sales role.
  • Instead of focusing on volume when applying for jobs, we should strive for quality, including roles specifically targeted at our skills. Furthermore, never discount the value of a well-written, specifically-aimed cover letter.
  • Remember to focus upon not just the spoken parts of the interview, but also the non-verbal side. Indeed, an interview should be viewed as a presentation, and tailored as such.
  • Certainly, endeavour to give three key reasons why you are the most suitable candidate for the role. These should be formatted as strap-lines, easily digestible, and attention-catching.

BEST MOMENTS

  • ‘You’ve got to both tailor the cover letter, and tailor the CV using the job description’
  • ‘It’s all about giving them what they are looking for, not what I want to show’
  • ’Think about this as a presentation, not a conversation’
  • ‘3 x 3 is greater than nine - three things said three times will be retained and remembered by the interviewers'

VALUABLE RESOURCES

 

 

 

ABOUT THE GUEST

 

Jo Irwin has 18 years’ experience working in the pharmaceutical industry in sales, training and management positions. Since 1997 she has been involved in the delivery of tailored training programs to staff working within a range of industries.

She set up her training company, i4 Training in 2012, and Jo works in both Ireland and the UK where she designs and delivers training specializing within the healthcare environment. Jo has developed a strong reputation in Interview skills, from the perspective of both candidate and panel interviewer member. Besides team building sessions, she regularly runs the following workshops; Staff Engagement, Performance Management, Resilience and Assertiveness Skills. Her most frequently booked workshops is Effective Interview Skills and she regularly coaches candidates preparing interviews. She is delighted that her current success rate is running at 85% for 2019!

 

Jo Irwin LinkedIn - https://www.linkedin.com/in/joirwin/

i4 Training - http://www.i4trainingservices.com

 

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

12 Apr 2020Diversity & Inclusion Takeaways From Covid-19 - Conversation With Baljit Kaur00:46:32

In this HR Uprising Podcast episode, joining Lucinda is Baljit Kaur, a highly successful business consultant. She also aides organisations in increasing and strengthening diversity in the workplace. Baljit Kaur leads this masterclass on diversity and inclusion, as well as discussing how the current climate created by Covid-19 has affected this topic.

Fortunately, in response to the crisis, we have certainly seen an outpouring of humanity and benevolence in all areas of life. The question now becomes, how do we maintain this new spirit when work resumes? And above all, why weren’t these values more visible all along?

KEY TAKEAWAYS

  • Many of us are social animals. Therefore, a hidden risk among the new “homeworking" model being adopted by companies is that isolation may be having a detrimental effect on mental health.
  • Men taking time off from work is regrettably frowned upon, despite gender equality being a huge cause in modern society. Certainly, quarantine is giving fathers a much-needed chance to reconnect with their home life.
  • Above all, communication channels must be engendered within the framework of every company. Only through non-judgmental inclusivity and understanding can this generation of business be made more diverse.
  • During this current crisis, the guidance for people of a certain age may result in reinforcing ageism as a form of discrimination/With the current guidance regarding people of a certain age, we may be in danger of reinforcing ageism as a form of discrimination. Ageism is currently one of the only remaining discriminatory acts left to breed in the workplace.
  • We must encourage intrinsic self-motivation, reflection and thought, in order to encourage attitudes to change. And as a result, a shift in workplace culture.
  • In order to measure successful inclusion, decide first on the goals you wish to achieve in terms of diversity. After that, understand the root causes of the problems, and then convert these causes into key objectives for your organisation.

BEST MOMENTS

  • ‘Organisations have a responsibility to think about how they can effect change’
  • ‘Ageism seems to be the most acceptable form of discrimination in the workplace’
  • ‘In all that we do, feedback and challenge is really important’
  • ‘We’re mis-recognising talent based on the biases that we hold’
  • ‘Look to take this opportunity to refocus on diversity and inclusion'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

 

ABOUT THE GUEST

 

Baljit Kaur has extensive experience in delivering diversity & inclusion solutions on a multi sector basis, including private and public sectors, she works closely with clients through strategic planning to deliver operational changes . She helps companies design a diverse workforce and inclusive cultures achieving excellence in diverse employee attraction, engagement and retention.

She has experience of delivering training, consultancy and equality audits (reviewing policies from a diversity and inclusion perspective) from both an employment and customer service aspect. She has designed and delivered a range of innovative training and consultancy interventions with particular expertise in unconscious bias; dignity at work, inclusive leadership, inclusive recruitment,  and talent management workshops.

Baljit is keen to see organisations anchor diversity in their corporate culture and talent management approaches. In addition, she is a member of a number of practitioner and professional groups including East Midlands Advisory, Conciliation and Arbitration Service (ACAS) and Engage for Success (E4S) providing best practice insights. 

 

Baljit Kaur LinkedIn 

Innate Consultancy

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

24 Oct 2021Supporting Working Parents - with Jennifer McClellan00:41:09

Lucinda is joined by Jennifer McClellan, an HR business partner at Atkins, to discuss a highly topical issue - that of supporting working parents, and how failing to do so can negatively impact our organisations and our business sector as a whole.

KEY TAKEAWAYS

  • Supporting women returning from maternity leave is crucial in order to help workplaces attain the right gender balance. If we are losing people after this leave, then we not only lose the skills, but also dilute the diversity of our organisation.
  • There are far more factors that can play into the balancing of working parents, from even such topics as the politics of children's parties to work-related requests that can benefit family life. The issues do not stop once the child has been born.
  • When factors impact us outside of work, we can often find ourselves bringing in those negatives into the workplace. External factors can greatly impact the way we work.
  • We must understand that rules and principles that may have been created some time ago, may not apply to the new world of today. If regulations prohibit the ease of parental support, then it may be time to re-evaluate those rules.

BEST MOMENTS

'I've been able to see some of the things that work really well, and some of the things where could do things better'

'We want people to be themselves at work'

'We need a real appreciation of people's circumstances'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Jennifer McClellan LinkedIn - https://www.linkedin.com/in/askjmcc/?originalSubdomain=uk

About The Guest, Jennifer McClellan

Jennifer McClellan is an experienced Human Resources Business Partner at SNC-Lavalin’s Atkins business, a world-leading design, engineering and project management consultancy.   She is also passionate about creating inclusive and collaborative environments that enable curiosity, innovation and ultimately deliver positive commercial outcomes.

Jennifer identified better support to working parents, and a better employee experience for returning mothers would help to achieve greater gender balance both within and outside the workplace and in 2015 started an employee network, named ParentNet to do just that.  Additionally, the network has gone from strength to strength and is a core contributor to the organisation’s E,D&I strategy and outcomes.

Jennifer has also held a number of different HR roles within Atkins, including overseas in Perth, Australia.  Prior to working at Atkins, she has worked in a number of industries in HR roles including the NHS, legal services, contact centres and the arts.

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

12 Feb 2024E.D.I. for SMEs with Cat Wildman00:41:53

Lucinda is joined by Cat Wildman, founder of Powered by Diversity, to discuss practical strategies for implementing diversity and inclusion (EDI) initiatives in organisations.

They emphasise the importance of starting from the bottom and engaging the entire leadership team in the process. Kat explains how their platform helps HR teams assess their organisation's current state of EDI and gather valuable data from employees. They also discuss the benefits of addressing EDI, such as attracting and retaining diverse talent and enhancing employer brand

KEY TAKEAWAYS

  • Engaging the entire leadership team in the process is important to ensure that diversity and inclusion efforts are integrated into all aspects of the organisation.
  • Collecting data from employees through surveys can provide valuable insights into their experiences and perceptions of inclusion.
  • Taking action on low-hanging fruit and quick wins can demonstrate a commitment to diversity and inclusion and show employees that their feedback is being heard.
  • Recognise that diversity and inclusion efforts are a long-term strategy and focus on making sustainable progress over time rather than seeking quick fixes.

BEST MOMENTS

“As a scientist and technologist, I would always, prepare my data so prepare the experiment, what do we want to do. What is the situation now is the first thing, and how do we want to influence it is the second thing."

"We had an organisation where they did have an issue where there was such a white organisation, they found it really hard to attract talent of colour, they weren't getting any applications, and so we did a really specific piece of work for them and researched that specifically with a group of people of that demographic."

"We try and get people to have that balance of, show that you're doing stuff, talk about the data regularly, reference it in all of the presentations that you do quarterly or in your all hands meetings, talk about, right, we did the assessment, This is the Powered by Diversity section”

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Cat Wildman - https://uk.linkedin.com/in/catwildman

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

04 Nov 2024Do Change Better00:18:48

Lucinda discusses the upcoming book series "Six Minute Smarts," set to be published on November 5, 2024, by Practical Inspiration Publishing. The series aims to help individuals coach themselves in various business skills, including effective change management.

Drawing from the her previous work, Lucinda outlines a structured approach to understanding and implementing change over ten days, emphasising the importance of emotional intelligence, strategic thinking, and effective communication

KEY TAKEAWAYS

  • Understanding and mastering one's own emotions is crucial for effective change management. Courage is also essential for challenging the status quo and confronting resistance.

  • Recognising the necessity of change and understanding the bigger picture helps in motivating others and gaining their support. Utilising frameworks like Richard Beckhard's change equation can aid in assessing the need for change.

  • Communicating change effectively requires both quantity and quality. Building a coalition of allies is important for successful change implementation, as no change agent can succeed alone.

  • Different personality types respond to change in various ways. Recognising these differences can help tailor communication and support to ensure that all team members are engaged and committed to the change process.

BEST MOMENTS

"The bottom line is, I know everybody's realising that change is constant, but reality is that organisations still don't know how to manage it effectively."

"To be a change superhero, we need to have courage to stand up and be counted. It may mean challenging the status quo."

"Communication is not just quantity but quality. We need to make sure we are congruent with the way we communicate."

"It's about helping people really clearly see that vision and also breaking it down into manageable steps."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

16 Mar 2020How to Build a Talent Management Strategy00:29:07

In this HR Uprising episode, Lucinda explores how to build a Talent Management Strategy. Talent Management is vital to ensuring that your business has the necessary capability to keep it running, while also making sure that you have the forward-looking flair and creativity to take it into the future.

It’s a tricky balancing act, and as Lucinda discusses in this episode, you can base your strategy to develop your own Talent Management Strategy around four essential components that all good businesses have, as well as the core values you strive to maintain.

Valuable Resources

Key Takeaways

  • We must always be mindful when making the link between strategy and helping the business to achieve outcomes. As a result:
    • We’re more likely to get the investment
    • People will also have a greater understanding of why you’re putting things into place.
  • What do you see as the difference between Organisational Development (O.D.) and HR strategies? Between Talent Management and Learning & Development (L&D)? So, what are the differences between all four? Is there any overlap?
  • O.D. is often about broader business structures and processes. Whereas, HR is more about the transactional business-driven activities that keep the company running.
  • Talent Management has a narrower, but longer, development focus that can span across the length of person’s employment. However, L&D is more holistic, can be broader, and may look at learner-driven requirements and business-driven requirements.
  • Certainly, the strategy you aim for in managing your talent is a direct reflection of the values of your business. It may be people-driven, profits driven or may have another purpose at heart. But it will always reflect the core values that drives your business forward.
  • Outcomes and measurable metrics are effective demonstration tools, in presenting your strategy as a well-thought-through process that is worthy of investment.
  • Therefore, in the event of any culture change, consideration should be given to any established management behaviours because they need to be able to adapt to any new behaviours or attitudes being proposed.
  • Above all, the four main priorities in building a high people and performance culture are:
    • Building trust
    • Manager skills
    • Specialist career paths
    • Having aligned systems and processes

Best Moments

  • ’The key is that it must align with business strategy’
  • ‘It’s about identifying key skills for people and helping to get the most out of them’
  • ‘What is the purpose we’re trying to achieve?’
  • ‘It’s likely that they’ll be required to up-skill their managers’
  • ‘It’s not just a performance culture - it’s a high people and performance culture'

About The Host

Lucinda Carneyis a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up we rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

24 May 2020Questions For Recovery – with Rebecca Ray of The Conference Board00:45:30

This week, Lucinda talks to Dr Rebecca Ray, Executive Vice-President of Human Capital at The Conference Board. The Conference Board is a non-profit international research body focussing on helping leaders address societal challenges.

Asking the questions for recovery, after the COVID-19 crisis, Dr Ray discusses the challenges she faces as a people professional. Furthermore, how we must reshape the workplace in the wake of lockdown. Indeed how we must explore wellbeing, culture, and the tools that can help us to think more holistically about organisational support.

KEY TAKEAWAYS

  • Instead of asking if we can return to normal, we should be considering whether returning to “normal” is even a viable option.
  • Indeed, as people professionals, we need to be incredibly vigilant about the available resources regarding wellbeing and mental health, but also to encourage our people to talk about the way they are feeling.
  • Without doubt, it is incumbent upon us to remind leaders where possible, that vulnerability and humanity are vital skills going forward. Certainly this will lead to a greater trust and empathic connection.
  • Recruitment is now an opportunity to reshape the areas of the business that may have weakened, and simultaneously strengthen the areas in the most demand.
  • On-boarding and continual support, are essential elements in ensuring that, especially with new digital employees who work from home, culture is communicated and embraced.

 

BEST MOMENTS

‘On-boarding now has to be completely re-thought'

‘If you’ve mastered the core skill of empathy, that’s really going to come to the forefront right now’

‘We’ve never been more important, or more relevant, than we are right now’

‘I’m a big fan of getting the culture right’

VALUABLE RESOURCES

 

ABOUT THE GUEST

Rebecca Ray, Ph.D., Executive Vice President, Human Capital, is responsible for member engagement and the quality of all Human Capital offerings including research. Additionally peer learning networks (Councils), digital media, conferences and events. Formerly an award-winning practitioner for several Fortune 50 companies, Rebecca contributes to Forbes and is often featured in business/trade media (Wall Street Journal, South China Morning Post, Harvard Business Review, The Economist, Chief Learning Officer, HR People + Strategy (HRPS) and Talent Management).

 

 

 

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Nov 2019Mental Health First Aid with Adelle Shaw-Flach00:39:08

This week, Lucinda is joined by Adelle Shaw-Flach, a trained public health nurse, academic, performance coach, and Director of The Sweet Potato Consultancy, which is dedicated to improving employee wellbeing within organisations, and by doing so, enhancing the organisation itself.

With over thirty years’ experience in wellbeing, health, and education, Adelle has made it her personal mission to help companies to achieve a more compassionate and informed approach to the wellbeing of their staff. During this episode, Lucinda and Adelle discuss Mental Health First Aid and look at the different ways in which HR can support people within the workplace to help improve employee wellbeing.

KEY TAKEAWAYS

  • Most people these days are working more hours, but getting less done due to fatigue. There are optimal times in the day when we are at our peak, but many ignore this and push on, losing sleep, and becoming far less productive as a result.
  • Almost 40% of young people between 16 and 25 are being diagnosed with mental health issues.
  • Social media and an “always-on” lifestyle, along with the new and constant testing at schools, are adding to the issues arising in young people.
  • Certainly, it is essential that we encourage a culture where discussing or raising mental health issues in the workplace and employee wellbeing is acceptable and comfortable.
  • Adelle recommends the practice of confidential sharing between HR professionals, so as to share the issues they’ve been facing amongst themselves. This can have a relieving effect, and also can point the way towards methods in which we can solve problems in a different way.
  • Mental Health First Aid was first devised in Australia, created by a nurse who worked with a professor to design a system of achieving parity between mental and physical health.
  • Those with long-term physical health issues are more at risk of developing mental health issues, such as anxiety and depression.
  • Above all, it’s important for the people at the top of any business to lead by example; to not overwork themselves. This can, therefore, lead to a belief that any kind of success will only be achieved by doing the same.

BEST MOMENTS

  • "I decided to focus on what was happening in the workplace because we spend so much time there"
  • "The trajectory is that this will get worse and worse"
  • "When we talk about mental health, often what we’re referring to is mental ill-health"
  • "You need to start with putting your oxygen mask on"
  • "The environment has got to support that"
  • "We need to start by leading from the top"   

VALUABLE RESOURCES

ABOUT THE GUEST

Broken minds, broken bodies, and broken organisations! Adelle Shaw-Flach founded The Sweet Potato Consultancy to bridge the gap between wellbeing and the workplace. To show leaders that there is another way. That by understanding people, their minds, bodies, and behaviours you can, consequently, create workplaces where people thrive.

 

Adelle has spent over 20 years working in health and education, and also as an academic and in research creating strategies to stop burn out for health professionals. She’s worked with and within organisations to implement strategies for change and facilitating programmes for senior management and frontline staff.

She brings a unique blend of skills, knowledge, and experience to the working environment. As a result, her passion is helping large and small companies tackle high turnover, absenteeism, presenteeism, poor morale and performance caused by workplace stress, mental health, and wellbeing issues. To stop the massive wastage of people.

Adelle’s published research shows that what leaders and managers do (or don’t do) matters almost more than anything else. Each workplace has unique challenges that require unique solutions. So The Sweet Potato Consultancy works with leaders carrying out consultancy, education, and support to create solutions to their issues. Solutions that are sustainable and last.

Adelle is always happy to have a chat so please get in touch with her using the contact details below:

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Therefore, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

24 Jul 2022The Menopause Revolution - with Lesley Salem00:37:54

Lesley Salem is founder of Over The Bloody Moon, podcast hostess of "The Change Makers" and hostess of OTBM Masterclasses and Meet Ups, so an encyclopaedia when it comes to menopause.

Lesley joins Lucinda to talk about how the menopause affects the workplace, and how the perception of such an important event in our lives has changed across the generations.

KEY TAKEAWAYS

  • Menopause has always been treated as a taboo subject, and hardly talked about. However, it needs to be brought out into the open as it has a great effect on the workplace as we know it.
  • The Men-O-Vest has been designed to reproduce the same hot flush feelings of menopause so that more empathy can be created around a subject that many men find difficult to understand.
  • The construct in which women operate in many organisations is still very patriarchal. This opens a much wider question about the emergence of feminine leadership power.

BEST MOMENTS

'This was something that was treated like a dark secret'

'It's meant to be a time of reflection and connection and space'

'The voice becomes louder and more visible'

'There is a huge amount of skill sitting in that population that businesses don't want to lose'

About the Guest, Lesley Salem

With over 20 years experience working for brands and consulting for a range of clients Lesley set up Over The Bloody Moon to address a gap she noticed with her own perimenopausal journey. As a self-confessed research geek, Lesley wanted to provide reliable, emotional and practical menopause support for individuals and organisations to remove the muddle and stigma out of menopause.

Seeking the knowledge of leading specialists, and her own evidence-based tools, acquired as a certified integrated health coach, and menopause coach, Lesley has carefully curated accurate, trusted information for individuals and organisations, looking to support their employees to nurture and retain female talent.

Our free menopause hub: www.overthebloodymoon.com/myotbm

Instagram: @overthebloodymoon

Facebook: @overthebloodymoonaboutmenopause

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Over The Bloody Moon - https://www.overthebloodymoon.com/service-page/menopause-health-coaching-lesley-salem

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

09 Jul 2023Time To Revisit Engagement00:21:41

Lucinda talks once more about engagement in light of the state of the global workforce and working methodologies being adopted globally.

KEY TAKEAWAYS

  • Engagement is undeniably a leading indicator of productivity, profitability, health and safety issues, customer satisfaction and overall people happiness.
  • Global engagement levels are at 23%. European engagement levels are at 13%, and the UK (33rd in the list) have 10% engagement.
  • It's hard to be engaged when you're feeling high levels of stress. With the current financial hardships and the cost of living crisis, it can be almost impossible not to bring those worries to the workplace.
  • Remote working will have played a part in the lessening of engagement with each other. They are becoming more insular and isolated, leading to sense of not belonging to an organisation.

BEST MOMENTS

'The reality is that there's a lot of disengagement out there'

'People have a huge number of external stress factors'

'Actual employee engagement in terms of interactions and good practice are less likely to cause a problem'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

17 Oct 2021How To Manage A 360 Feedback Programme00:39:44

Lucinda discusses the 360 feedback programme - its benefits and the way they work - and offers a partial guide to how you can roll this system out within your own organisation.

KEY TAKEAWAYS

  • 360 feedback is defined as a skill and behavioural development tool - one for self-awareness. The feedback generally comes in the form of a report using graphical and descriptive feedback.
  • When setting up for feedback, we must ensure that responses are anonymised as much as possible. Anonymity engenders honesty.
  • 360 feedback might be a more objective way of assessing potential partners or if someone is attempting to demonstrate their suitability for a more management-oriented role.
  • When building a 360 template, try to stay under 30 questions. Aim for 3 to 6 categories which are useful for grouping the feedback. This helps to create an instant visual indication based upon the answers given.

BEST MOMENTS

'If you are going to deliver this, then think about the purpose of the feedback'

'The messaging around any 360 programme is really important'

' If you want to prepare for success then take a step back'

'Structuring the feedback session is incredibly important'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com        

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

29 Sep 2019Practical Interviewing Techniques For HR & Managers With Jo Irwin00:42:55

Of course, you want to hire the most talented candidates. Some people believe that having line managers present as part of the interview process could help with finding the best fit for the role. However, know that interviews are more than this.  It’s not about who and who isn’t present during the interview. We must think about the actual interview process and the decisions that will be made. 

In this episode of The HR Uprising Podcast, Lucinda talks to Jo Irwin from i4 Training on how companies can improve their interview process. Interviews are a good introduction for both parties—the interviewer and the interviewee. Therefore it is just as important for the panel to present themselves in a good light as it is for the candidate.  
 

In this podcast episode, Jo provides us with some great tips on how to achieve an effective interviewing process, from prepping the interview room to scoring candidates. 

 

KEY TAKEAWAYS 

  • Competency-based interviewing is the most common strategy for companies. This is a good technique to use if you want to gain insight into how they’ll behave and how skilled they are in certain situations. However, sometimes if HR don’t ask the right questions or aren’t willing to dive deep, we miss the small details that are more important in hiring an aspirant. Probe as much as possible. 
  • Interviews are a great avenue for introductions for both the company and the future employee. Interviewers are most likely prepared and well-researched before they enter an interview room. As interviewers, it’s also nice if we’ve known the role you’re aiming to be filled by heart, and we’re putting our best foot forward (communicating and interacting well). This also makes sure that you ask the right question so you don’t lose that best candidate because of a wrong impression. 
  • Tip: Make sure that the interviewee is comfortable during the interviewer. Check if the seat is comfortable, the room is well-ventilated, the distance between him/her and you (the panel) is enough to hear each party properly. 
  • Tip: Have a good starting question ready. Don’t ask them about the details that won’t apply to the job—better yet, ask them about 3 specific projects/activities that can highlight what skills and knowledge can help them be valuable in the role. 
  • Tip: Give the interviewee a head’s up that you might interrupt on some occasions when they speak. This is to make sure that you can probe better and that they don’t perceive it to be rude. 
  • Tip: Practice reflective listening. Interviewees give more information when they see that you’re listening and being empathic. 
  • Tip: Leave enough time for the scoring and the discussions. 
  • Tip: Review how the panel performed. Did we ask the right questions? What question really hit the spot? 

BEST MOMENTS 

  • “Past behaviour is a good predictor of future behaviour.” 
  • “First impression is very important.” 
  • Your previous knowledge of a candidate must not be used in an interview.” 
  • “It’s not just the cost of pulling managers to sit on panel or to run a selection of interviews; it’s the cost of the organisation making the right decisions.” 

VALUABLE RESOURCES 

ABOUT THE GUEST 

Jo has 18 years’ experience working in the pharmaceutical industry in sales, training and management positions. Since 1997 she has been involved in the delivery of tailored training programs to staff working within a range of industries. 

She set up her training company, i4 Training in 2012, and Jo works in both Ireland and the UK where she designs and delivers training specializing within the healthcare environment. Jo has developed a strong reputation in Interview skills, from the perspective of both candidate and panel interviewer member. Besides team building sessions, she regularly runs the following workshops; Staff Engagement, Performance Management, Resilience and Assertiveness Skills. Her most frequently booked workshops is Effective Interview Skills and she regularly coaches candidates preparing interviews. She is delighted that her current success rate is running at 85% for 2019!  

ABOUT THE HOST 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. 

“If you look up, you rise up” 

CONTACT METHOD 

  • Facebook: @hruprising 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

19 Feb 2024How We Learn - with Stella Collins00:41:34

Lucinda is joined by Stella Collins, co-founder and chief learning officer of Stella Labs. They discuss the intersection of neuroscience and AI in the field of learning and development. Stella shares insights on how understanding how the brain learns can improve the effectiveness of learning initiatives.

She emphasises the importance of motivation, practice, reflection, and spaced repetition in the learning process. Stella also highlights the role of AI in creating personalised learning journeys, providing support and feedback, and tracking progress

KEY TAKEAWAYS

  • Understanding how learning works is crucial for both learners and learning professionals. It involves recognsing the need for learning, staying motivated throughout the learning process, receiving guidance and support, practicing and experimenting with new knowledge or skills, and applying them in real-world situations.
  • Neuroscience provides insights into how the brain learns and changes. It highlights the neuroplasticity of the brain, its energy requirements, and the importance of sleep in consolidating learning.
  • AI can enhance the efficiency and effectiveness of learning. It can help create content, suggest behaviours, personalise learning journeys, provide automated feedback and support, track progress, and generate relevant activities for learners.
  • Gamification can be a useful tool in learning, but it should be optional and tailored to individual preferences. It can enhance motivation and engagement, but it is not necessary for effective learning.

BEST MOMENTS

"AI can help you be highly efficient at producing rubbish. So you do need to think about what's the effectiveness we're looking at, what are we actually trying to achieve?"

"If you're a line manager who perhaps hasn't had a coaching skill or hasn't been trained on coaching, if you're given a checklist, all those stuff, here's some good questions to ask."

"Learning just isn't magic. You can't onboard people faster than their brains can actually process stuff."

"Good learning doesn't need gamification. Good gamification can sometimes help with learning."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Website: www.stellarlabs.io

twitter: @stellacollins

linkedin: https://www.linkedin.com/in/stellacollins/

Books/ publications:

Neuroscience for Learning and Development - https://www.koganpage.com/product/neuroscience-for-learning-and-development-9780749493264

Webinars pocketbook: Top Tips to ensure your meeting, presentation or training session is a virtual winner https://www.pocketbook.co.uk/product/webinars-pocketbook/

Linkedin learning programme https://www.linkedin.com/learning/using-neuroscience-for-more-effective-l-d/using-neuroscience-in-training

ABOUT THE GUEST

Stella Collins is co-founder and Chief Learning Officer at Stellar Labs and an evangelist for effective evidence-based learning. She and her team deliver world class learning solutions with impact, including a Learning Transfer platform fuelled by neuroscience and optimised by AI.

Stella is an acknowledged expert on the practical application of science-based learning to business performance and has trained thousands of professionals in more than 25 years in L&D. Her sell-out book ‘Neuroscience for Learning and Development’ is translated into 4 languages and in its 3rd edition. Her Linkedin Learning course has more than 30,000 participants. Stella engages and inspires audiences at international conferences, round table discussions, webinars, podcasts and blogs.  She’s host of the ‘Mind the Skills Gap’ podcast.

Stella has a BSc in Psychology, an MSc in Human Communication, is a Fellow of the Institute of Training and Occupational Learning, founder of the Brain Friendly Learning Group and one of the Brain Ladies.

Stella wants ‘A world where every minute spent learning is worth it!’

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

12 Jul 2020Breaking The Stigma Of Mental Health - with Andy Salkeld00:47:10

This week’s special guest is Andy Salkeld, the author of ‘Life Is A Four Letter Word’, a mental health survival guide for professionals, who joins Lucinda to talk about his own journey through mental health challenges and how we should be breaking the stigma of mental health. Furthermore, Andy shares how he used those experiences to write his highly insightful book, and how we can take those lessons and translate them to our own workplaces.

KEY TAKEAWAYS

  • We always seem to introduce ourselves as what we do, instead of who we really are. Indeed, we often find the truth about people to be overwhelming, and yet the truth reveals the person.
  • Certainly, in the workplace, success is often based around competitiveness. We are gently urged to be the best and most accessible version of ourselves. But this can come at a price: the loss of identity.
  • Often, mental health issues are kept hidden because those with issues do not perceive that the workplace will be friendly to these concerns. It’s about changing that perception, and making everyone feel as though these challenges will not count against them.
  • White label solutions will not repair the damage of stigmatisation. We need to act with integrity, and create holistic solutions that alter the culture in the workplace, along with the perception that speaking out will not stigmatise.

BEST MOMENTS

  • ‘Life is one of two halves - so here’s the other half…'
  • ‘You have to stand out in the ways that the business wants you to stand out - not necessarily in the ways that you want to stand out’
  • ‘It’s a pressure-cooker of competition’
  • ‘People are the most valuable asset in the business'

VALUABLE RESOURCES

 

ABOUT THE GUEST  

Andy Salkeld describes himself as living a life of two halves. At least he did until he almost ended them both.

Andrew Salkeld is a Chartered Accountant and member of the ICAEW. He trained at PwC specialising in Corporate. Following his move into industry he focused on business intelligence and analytics. Now, after numerous industry positions he is a Finance Director at a Leeds based tech business with ambitions of helping the high-street fight back.

Sounds pretty good doesn't it? Sounds like he has it all figured out!

But there's two halves to this story.

Andy was diagnosed with depression a number of years ago. Following various events, he became suicidal and wanted to end everything. His life now has an almost end. He is medicated and regularly speaks to a therapist. Indeed, he does what he can to survive and now shares his story and experience with people all over the world in the hope that those that might be struggling and are too afraid to talk about it, like he once was, know that they are not alone. Andy first shared his story in Breaking the Stigma and has since gone on to publish it in Life is a Four-Letter Word.

Andy describes himself as a geek. He loves board games, pop punk and ska music, enjoys cooking and being creative. He lives with his cat Pika and tries to enjoy life in the present, rather than worrying about the past and the future. Still everything from that first introduction. It just isn't what defines him anymore.

  

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

05 Jul 2020Practical Wellbeing Strategies00:34:06

Practical Wellbeing Strategies are essential now, more than ever. In this HR Uprising Podcast Episode, Lucinda shares several of her most effective strategies for managing the wellbeing of our team, and ourselves.

Certainly, effective wellbeing management is likely to be one of the main responsibilities for all HR professionals. Empower yourself with this set of tools and strategies, to be one step ahead as we navigate this new corporate landscape.

KEY TAKEAWAYS

  • We should seek to de-stigmatise mental health issues as soon as we can. Furthermore, great organisations know that businesses perform better when our staff are healthy, motivated and focussed.
  • Always be prepared and willing to ask for help if needed. Indeed, asking for help is not a sign of weakness. Allowing another to help you empowers them, and passes along permission for them to do the same if they need to.
  • Certainly, keeping active is an important element in reducing stress lifting spirits. As leaders, encourage your teams to be more active, and more than once a day.

BEST MOMENTS

  • ‘Mental health issues are very much falling into a black hole’
  • ‘We must help staff to feel that they are valued and supported’
  • ‘If we’re focussed and energised, we can often achieve a lot more'
  • ‘Ask how people feel, and most importantly listen to the answer'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

06 Oct 2024Managing 'Politics' In The Workplace - with Sara Taylor00:38:56

Lucinda welcomes diversity, equity, and inclusion expert Sara Taylor, who shares her extensive experience in the field spanning over 35 years.

They discuss the evolution of DEI practices, particularly in the U.S., and how these concepts have been integrated into workplace culture. Sara introduces her recent book, "Thinking at the Speed of Bias," and delves into the importance of understanding unconscious filters and the five developmental stages of awareness regarding diversity

KEY TAKEAWAYS

  • Self-awareness is essential for personal and organisational growth. Individuals must recognise their filters and biases to improve their effectiveness in diverse environments.
  • To foster a more inclusive workplace, organisations should aim to develop a critical mass of individuals who operate at the higher stages of development. This can lead to a cultural shift where inclusive behaviours are the norm.
  • In workplaces with diverse political views, focusing on commonalities rather than differences can help mitigate polarisation. Leaders should encourage open dialogue about shared goals rather than defensively presenting information, which can exacerbate divisions.
  • Our unconscious filters play a crucial role in how we perceive and interact with others. They automatically categorise and evaluate information, influencing our thoughts and actions without our conscious awareness.

BEST MOMENTS

"The vast majority of conflicts and misunderstandings are fuelled by misunderstandings coming from our unconscious filters."

"People think they are self-aware, but they're not really embracing it or doing positive stuff with it."

"What we can do is focus on where we do have commonalities. We both love dogs. We both have kids, you know, whatever it is."

"Systemic filters reinforce and perpetuate and come from stereotypes... How much information have I taken in that might be stereotypical against me?"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

17 Feb 2020What does the CEO really want from HR? Featuring CEO Craig Marshall from OrganOx00:40:25

In this HR Uprising episode, we begin the first in a new series on “What does the CEO really want from HR?”Joining Lucinda to discuss this hot topic, is Craig Marshall CEO of OrganOx. Above all, he advocates the value that HR can bring.

Craig discusses the requirements he expects of his HR divisions, and the business journey that has led him to recognise how invaluable HR is to the beating heart of any business.

KEY TAKEAWAYS

  • Spending twenty years being managed, before becoming a line manager, gave Craig a rare insight into how it felt to be managed both badly and effectively.
  • Originating from an engineering background, Craig admits he was slow to realise the true value of HR and people skills. Certainly, this appears to be a common occurrence in this particular field.
  • Distilling HR theory or presenting it as more evidence-based will help to attract a broader church of people. Consequently reaching those who can see this as woolly and dumbed down.
  • The ideal HR candidate, according to Craig, is the kind of person who has come from a larger organisation. Certainly, someone who has managed the evolution of people. Someone who can recognise the types of people and departments in any business, and also help them to achieve their maximum potential in the future.
  • HR helps Craig to understand the individuals in his business, but further than that, it allows him to find the most effective team dynamic.
  • A good HR director will not be afraid to contribute and speak up when necessary. Above all, it’s important to be engaged, and unafraid to challenge.
  • Furthermore, Craig would like to see more innovation in HR. The business world is rapidly changing, and the way in which we are learning is incredibly transitional. Consequently, HR need to be much closer to the action in the ways in which we are choosing to learn.
  • When it comes to legacy, HR can be incredibly useful in explaining an executives negative impact from a business point of view, so long as it is done in a constructive, logical way.

Best Moments

  • ‘Why work here? Why work harder?’
  • ’There’s every reason to provide a sophisticated education to sophisticated people’
  • ‘What does the team need?’
  • ’They need to understand the people and know where to take them’
  • ‘We need to make sure we’re tapping into contemporary resources’
  • ‘Have the courage to have the conversation'  

Valuable Resources

ABOUT THE GUEST

 

Craig Marshall became CEO of OrganOx in January 2017. Consequently, he is leading the commercialization of this exciting business, a game-changing within organ transplantation.   OrganOx  was founded in 2008 to exploit the normothermic organ preservation technology invented by Professor Peter Friend and Professor Constantin Coussios, the company’s  Chief Medical Officer and Chief Technology Officer respectively. Additionally, OrganOx continues to benefit from strong ties with the University of Oxford. Peter is also Director of the Oxford University Transplant Centre and Constantin is Director of  Institute of Biomedical Engineering.

Prior to joining OrganOx Craig was Managing Director of a £200m, 450 employee business, Siemens Magnet Technology, from 2010. During the period from 2010 to 2016, Craig was also an executive member of the £2bn Siemens Healthcare MRI business unit, the undisputed market leader. During his time in these roles, Siemens Magnet Technology was awarded UK Factory of the Year in 2015  and developed a revolutionary new magnet contained within the world’s strongest clinical MRI system, the Siemens 7 Tesla MAGNETOM Terra.

In addition, Craig is a fellow of the Institution of Mechanical Engineers, he has a first degree from the University of Liverpool in Mechanical Engineering and an MBA with distinction from the University of Warwick Business School.

Earlier in his career, Craig worked at Oxford Instruments, Amersham Healthcare plc as well as GE Healthcare in a variety of management and leadership roles.

 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Oct 2020Virtual People & Performance Management – Expectations00:33:29

In last week’s episode of our Virtual People & Performance Management mini-series we talked about putting people first. Indeed, the importance of understanding them as individuals and building trust. Without doubt, trust builds a powerful foundation for performance.  

This week Lucinda discusses how imperative it is to set and manage clear expectations. Consequently, giving them the perfect platform for performance. Thus, ensuring that both ourselves and the people that we manage share the same vision for what good or great performance looks like.

 

KEY TAKEAWAYS

  • Behavioural psychology demonstrates time and time again, that clear goals or objectives are supported by regular quality feedback. Furthermore, this underpinned by a relationship of trust, leads to high performance.
  • Certainly, it’s about defining and measuring performance expectations in the workplace. Indeed, without these in place we run the risk of people underperforming, being demotivated, or putting lots of energy in the wrong direction.
  • Interestingly, when we recently surveyed 110 People Professionals 60% confirmed the their oraganisations must improve the setting of milestones and objectives to make sustained remote working succesful.
  • Without doubt, SMART objectives are still relevant. What we must do is adjust them to reflect this virtual working environment.

BEST MOMENTS

  • ‘We have to be really clear about expectations, particularly in this increasingly virtualized hybrid world’
  • ‘We need to allow people to make their own decisions about where their priorities lie. It’s not about dictating it, it’s about shared clarity’
  • ‘As Stephen Covey says “You cannot hold people responsible for the results if you supervise their methods.”’
  • ‘Clear expectations are the linchpin that are absolutely vital for successful virtual people management’

VALUABLE RESOURCES

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up, we rise up”

Contact Method

 

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

03 Jul 2022Influencing And Asserting00:21:57

Being able to influence others is crucial in many different areas, from driving change to persuading others to follow policies. This means communicating in ways that are credible and assertive. But how do we deal with this element if we suffer from impostor syndrome, or feel somewhat intimidated?

In this episode, Lucinda talks you through the ways in which you can make sure that you are heard and that your message can influence others, by adopting the correct mindset at the outset.

KEY TAKEAWAYS

  • We must listen, but we must always make sure that we ourselves are being heard. Listening only, but not contributing can lead to a detrimental effect on the business itself.
  • Pushing an agenda relies on our being assertive. This is the practice of declaring our expectations, being clear, and asking for these expectations to be met.
  • If we are not sure about the standing of the person we're trying to influence, then a "pull" method may prove more effective. This practice involves your being more open, asking more questions and listening carefully, in order to better understand the ideal outcome of the other party, and thereby shaping our solution to fit our needs and theirs.
  • When we understand where others are coming from, it becomes far easier for us to adapt and match this need. Always remember though, that we both deserve to achieve a positive outcome.

BEST MOMENTS

'Seek first to understand, and then to be understood'

'We need to be able to influence and empower in a constructive way'

'If they feel that they have been heard then they will be much more likely to listen back to you'

'It's about choosing the right mindset to get the result we need'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

08 Feb 2021The 100th Episode Special - with Dave Ulrich00:50:01

In this very special episode to mark the 100th outing for The HR Uprising Podcast, Lucinda talks to one of the most influential and renowned thinkers in the world of Human Resources, university professor, author, speaker, management coach, and management consultant, Dave Ulrich!

In addition, Dave Ulrich has been ranked the #1 Management Educator & Guru by BusinessWeek, selected by Fast Company as one of the 10 most innovative and creative leaders. Also, he is one of 21 people in the Thinker's Fifty Hall of Fame and was named the most influential thinker in HR of the decade by HR Magazine. He is collectively recognised as "The Father Of HR".

 KEY TAKEAWAYS

  • Indeed, moving forward as a sector, our intentions must be led by experience, emotion and intelligence - but they must always be rooted in a desire to help the person.
  • Change your assumptions - your customers are an asset. For instance, show empathy by caring and listening to answers. Also, create a boundary of work around creating value for customers.
  • Furthermore, effective diagnosis into our organisations will allow us the benefit of a more holistic approach to solving its issues and creating the values we wish to instil.
  • Certainly, confidence comes from taking steps into the unknown. We must be pioneers in our field. Therefore, take risks, find solutions, and the confidence to take action will follow.

 

BEST MOMENTS

'If you've got the data, and you've asked questions, then you should feel that you can make confident suggestions'

'HR is pivotal to helping us move through this'

'We have to lead by empathy, experience and emotion'

'Our confidence comes not from answers, but from asking questions that move the discussion forward'

 

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

Host of The HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, where you can find additional free HR Resources: https://actus.co.uk/free-performance-management-resources/

ABOUT THE GUEST

Dave Ulrich is the Rensis Likert Professor of Business at the Ross School, University of Michigan and a partner at the RBL Group (http://www.rbl.net) a consulting firm focused on helping organisations and leaders deliver value.  In addition, he has published over 200 articles and book chapters and over 30 books. Also, he edited Human Resource Management 1990-1999, served on editorial board of 4 Journals, on the Board of Directors for Herman Miller and Board of Trustees at Southern Virginia University. David Ulrich has spoken to large audiences in 90 countries. He has performed workshops for over half of the Fortune 200; coached successful business leaders, and is a Fellow in the National Academy of Human Resources. Certainly, he is known for continually learning, turning complex ideas into simple solutions, and creating real value to those he works with.

Dave Ulrich - http://daveulrich.com

Dave Ulrich Linkedin

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

22 Nov 2021Job Evaluation - with Lisa Tomlinson00:34:39

Lucinda talks to Lisa Tomlinson, the director and founder of the Limelite People Group, for a practical, topical and insightful episode centring on job evaluation, including the ways in which skill sets can affect roles, how benchmarking can help, and why it is beneficial for all to have open and transparent pay systems.

KEY TAKEAWAYS

  • People may bring in additional skills that elevate their skill set, and allow them to over-perform in their roles. This is where job evaluation can help to identify factors such as pay grades.
  • Benchmarking is where we look at the pay grades of our workforce, and examining whether it is comparable to external competitors' pay grades.
  • We must try to avoid pay drift, which is where roles can sometimes drift way above market rates, which can occur if management can be more generous than needed.
  • Ensuring we have an open and transparent pay system and structure, can prevent overpaying for certain roles, underpaying when need be, and can prevent other factors such as exclusion and lack of diversity from negatively impacting salaries.

BEST MOMENTS

'Job evaluation can be a really confusing area'

'It's really useful for countering equal pay claims'

'Keeping an eye on those external market rates is a really important point'

'I like open and transparent pay systems'

About The Guest, Lisa Tomlinson

Following an award winning career as a senior leader in the education, charity and recruitment sectors, Lisa is now Director and Founder of Limelite People Group Ltd, specialists in management and leadership development, organisational change and people projects and coaching. She has also recently founded The Supervision for Resilience Service to provide Supervision for HR professional and leaders.

Furthermore, Lisa is a Fellow member of the Chartered Institute of Personnel Development and has experience of transforming cultures and organisations, embedding best practice and innovative thinking to enable fantastic, award winning places to work.

 

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Limelite People Group - https://www.limelitepeoplegroup.com/about/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

15 Oct 2023Nick Rion On Healthy Conflict Relationships00:33:17

Lucinda talks to Nick Rion, a personal and professional relationship coach. Nicholas specialises in helping individuals build strong, healthy, and sustainable relationships, particularly focusing on conflict resolution. The conversation delves into the definition of conflict and the different ways people perceive and handle it. Nick shares his personal journey of avoiding conflict and the negative impact it had on his mental health, and introduces his framework of the 10 habits of successful relationships, emphasising the importance of trust, mutual respect, emotional intelligence, and assertiveness.

KEY TAKEAWAYS

  • Conflict in relationships becomes painful when it involves emotions and is not resolved, leading to anxiety and distress.
  • Building strong, healthy, and sustainable relationships requires trust and mutual respect.
  • Conflict can be healthy if the relationship is ready for it, meaning there is a foundation of trust and mutual respect.
  • Developing emotional intelligence, vulnerability, transparency, curiosity, and a learning mindset are important habits for successful relationships.

BEST MOMENTS

"The amount of trust and mutual respect that you're gonna have in a relationship, the more you have, the higher the conflict you can have."

"The role of a manager is to coach people into being better leaders or better at what they do."

"You are not responsible for the other person's feelings. You're responsible for yours."

"The only problem that we have is we're not educated this way. No one told us, 'What are your needs? What are your feelings?'"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk  

Nick Rion - https://www.nicolasrion.com/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

16 May 2021Mediation - with Pete Colby00:38:52

Lucinda talks to Pete Colby, the founder of Pragmatism Mediation and Employee Relations, about mediation itself - how to resolve disputes, prevent them from arising in the first place, and how all mediation should be based upon honest conversations.

Key Takeaways

  • Indeed, the more effective way of avoiding tribunals or heated disputes, is to look to mediation as a preventative solution.
  • Mediation should not be seen as an "instead of" solution. Rather, we should view it as an "as well" as remedy to disputes.
  • Also, a successful mediation is not about one party winning and one losing. This only leads to further grievance. Furthermore, if things go all the way to court the only winners are the lawyers.
  • Mediation is the art of getting to know the parties involved, and recognising what is behind the issue, instead of what is on the face of the issue.

Valuable Resources

Best Moments

'The aim of mediation is to ensure that all parties involved don't feel the need for formal grievance processes'

'Mediation isn't rocket science. It's about getting in the middle of an issue'

'In mediation, no party should feel like they've won'

'We invest a lot of time in getting to know the people'

 

About The Guest: Pete Colby

Pete Colby is mediation specialist and the founder of Pragmatism Mediation and Employee Relations. With over 30 years in industry, Pete has managed factories with highly demanding customers, challenging Trade Unions and hundreds of employees reporting to him. He's worked his way from the ‘coal-face’ on shop floors through to executive level for global blue-chip organisations such as Rolls-Royce.

Throughout his career Pete has guided individuals, teams and organisations in not only resolving disputes, but also helping them to develop relationships, enhance working environments and evolve organisational cultures. It’s the pragmatism that Pete believes in so passionately that inspired him to launch Pragmatism (UK) Ltd, and he leads the business with an ethos of accountability, collaboration and (of course) pragmatism.

Connect with Pete Colby:

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Aug 2019Conversation with an HR Interim - Steve Graham00:30:54

It’s about building trust and letting them do the right thing. 

If you’re curious what a HR Interim Director is, then this latest episode of The HR Uprising Podcast is for you. Lucinda interviews Steve Graham, the Interim Deputy Director for Hertfordshire Partnership University Foundation Trust, about his career and experience working in HR within NHS. They talk about building authentic relationships within a team, changing organisational cultures, dealing with diversity and many more. Discover also what you should do and improve in your skill set if you want to move up in a role in HR when you tune in. 

KEY TAKEAWAYS 

  • Steve’s tip if you want to move up in a role within your organisation is to focus in building your credibility and your relationships as quickly as possible. It becomes easier to get promoted when the executives see the determination and potential. 
  • Be authentic. Have the confidence to speak your mind up, especially if you know the company will benefit from it, but also have the guts to admit when you’re wrong. 
  • Steve is grateful that his experience in different organisations helped him develop his leadership and resourcefulness skills. 
  • Meeting and having authentic conversations is the key in getting the best solutions for challenges inside HR. It’s the team who have the best ideas. Engage with them and understand them. Supporting your team can also help build authentic relationships quickly. 
  • As an introvert, Steve didn’t see himself fitting in the role of an interim. So, if you’re like him who thinks like this, don’t be put off by the responsibilities. You can always make an impact in the organisation. 
  • What skills do you need to display to be taken seriously and to progress your aspiration? Have an understanding of the politics and interdependencies in the organisation. You have to be the ‘glue’, the person that connects the team together. It’s easier to share your expertise if you know where it is needed. 

BEST MOMENTS 

  • You can’t get things wrong and just get away with it.” 
  • “Be direct and supportive.” 
  • “Anyone can bring anything in any organisation.” 

VALUABLE RESOURCES 

ABOUT THE GUEST   

Steve Graham is the Interim Deputy Director of Workforce and OD at Hertfordshire Partnership University NHS Foundation Trust, a mental health and learning disability trust for Hertfordshire, Buckinghamshire, Norfolk, and North Essex. 

He also worked for South-East Coast Ambulance Service and Central London Community Healthcare. 

ABOUT THE HOST 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. 

“If you look up, you rise up” 

CONTACT METHOD 

  • Twitter: @lucindacarney 
  • Instagram: @hruprising 
  • Facebook: @hruprising 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

02 Aug 2020How To Build Trust00:31:48

Trust has become an even more vital component in our organisations, now that many companies are trusting their workforce to operate remotely. In this HR Uprising Podcast episode, Lucinda talks about the importance of trust on both sides of the equation, and how we can do our part to build healthy relationships built upon this crucial foundation.

KEY TAKEAWAYS

  • Trust is the foundation of all successful relationships, and so the level of trust we have in each other depends on our levels of confidence in that person.
  • Furthermore, trust is founded upon the consistency of actions. By having our standards met, and in some cases exceeded, time and again, we come to rely upon those around us, therefore establishing trust.
  • Above all, if we wish to develop trust, we must start with ourselves. Therefore, we must have confidence enough to set and achieve small goals.
  • Certainly, most performance issues are the result of a lack of clarity. If we empower people more by being clear on the goals we hope to achieve, then we build trust on both sides.

BEST MOMENTS

’Trust is that slightly intangible element that’s so vital for healthy relationships and high performing organisations’

‘If we start with trust, then we get the best out of ourselves and others’

’Trust is an output of character and confidence’

‘Empower but don’t abdicate - and definitely don’t micro-manage'

VALUABLE RESOURCES

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

  • Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
  • Email: Lucinda@advancechange.co.uk
  • Linked In: https://www.linkedin.com/in/lucindacarney/
  • Twitter: @lucindacarney
  • Instagram: @hruprising
  • Facebook: @hruprising

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

19 Sep 2021Total Inclusion - with William T Rolack00:53:09

This week, Lucinda is joined by VP of Diversity and Inclusion at Workforce Logiq, William T Rolack, for a timely discussion centring around inclusion - the strategies that William himself has devised throughout his incredible career that have allowed him to bring a richness in diversity to not just the internal workings of an organisation, but also in dealing with external clients.

KEY TAKEAWAYS

  • Talent and diversity intersect is a case of answering the age old question: how do we know, as talent executives, that we are doing a good job?
  • Inclusion markers are a journey to be best in class, best in industry, to be the best at representing a community and environment.
  • We must look at the ways in which we show up as leaders in the business. Inclusive leadership is not just about treating people the way we want to be treated, it's about treating people they way they want to be treated.
  • We must find ways of invigorating innovation through our people or putting into place strategies that will give uplift and value optimisation.

BEST MOMENTS

'We uncover a lot of wins for our clients'

'How do we move the needle?'

'Our technology is an enabler for the staffing industry'

'It's about treating people the way they want to be treated'

About The Guest, William T Rolack

William T. Rolack, Sr. is VP of Diversity and Inclusion at Workforce Logiq. William also has extensive experience helping companies achieve their business goals by leveraging diversity and inclusion initiatives. Lastly, he currently leads the internal diversity and inclusion strategy at Workforce Logiq and advises clients on how to improve their own diverse workforce and human capital management strategies.

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com       

William T Rolack Twitter - https://twitter.com/wrolack?lang=en

William T Rolack LinkedIn - https://www.linkedin.com/in/william-t-rolack-sr-8a59062/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

04 Mar 2024Appreciating the CIPD Profession Map with Victoria Winkler00:37:59

Lucinda investigates the intricacies of the CIPD Profession Map with guest Victoria Winkler from the CIPD. The conversation explores the origins of the map, its structure, and how individuals can leverage it to enhance their professional development.

Victoria provides valuable insights into the different levels of CIPD qualifications, self-assessment tools, and the importance of continuous learning and development in the HR profession

KEY TAKEAWAYS

  • The CIPD Profession Map was developed through extensive research and consultation with industry experts.
  • The Profession Map includes core knowledge, core behaviours, and specialist knowledge areas for people professionals.
  • Individuals can assess themselves against the Profession Map to identify areas for development and growth.
  • The CIPD continuously updates the Profession Map to ensure it remains relevant and aligned with industry standards.

BEST MOMENTS

"We spent a lot of time talking to obviously both people professionals, members and non-members, business leaders, academics, industry experts, both in the UK and internationally to really determine what might it look like, what's the commonality, the themes around being a people professional."

"So we did have a, I guess, a set of professional standards. And as you might imagine, we've had a different variation of that over the years”

"So we start with the purpose of the profession at the heart of it, championing better work and working lives. Really wanting to, and that was very much the feedback that we got, was that professionals was keen to be identified with that wider purpose."

"So people analytics in particular is a specialist knowledge area. AI sits across a number of different things."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

01 Aug 2021Redesigning Culture - with Mario Moussa00:34:49

 

This episode, Lucinda talks to award-winning author, management consultant, keynote speaker, and executive educator, Mario Moussa. In his new book, 'The Culture Puzzle: Find the Solution, Energize Your Organization', Mario describes a step-by-step process for creating sustainable business cultures. Mario joins Lucinda to discuss his process, and to explain why redesigning culture should be at the forefront of every organisation's thinking, going forward.

Key Takeaways

  • Many think culture remains static when implemented, but it is constant flux - always adapting and changing as the business moves and grows.
  • Start having conversations about how you would ideally like to work with others, defining your critical values, and crucially, listen to the responses. Additionally, listening is key.
  • When forces in any branch of life (organisations, society, workplaces) clash, they push against each other and impede progress on either side. Furthermore, this can lead to a stasis - a stalemate.
  • Lastly, the three basic needs we all have as people in the workplace are to be connected to others, to have meaningful work, and to be recognised for that work.

Valuable Resources

Best Moments

'Culture is always involving - it's always moving'

'Cultures, societies, organisations, often feel static'

'There's too much telling, and not enough listening'

'Culture comes from the past, but then it carries us into the future'

'If a vision is just your vision alone, then it's not really an effective vision'

About The Guest, Mario Moussa

Mario Moussa is president of Moussa Consulting and an Affiliated Faculty member in the College of Liberal and Professional Studies at the University of Pennsylvania. His work has been featured on NPR and in Time, Businessweek, U.S. News and World Report, Fortune, Forbes, Inc., Entrepreneur, the Economist, and the Financial Times. He is the co-author of the bestseller The Art of Woo and Committed Teams. He received his PhD from the University of Chicago's Committee on Social Thought.

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

01 Feb 2021The Energised Workplace - with Perry Timms00:43:59

Lucinda is joined by special guest Perry Timms, founder and Chief Energy Officer of PTHR, for a timely conversation about the topic of energy and how we can invigorate and maintain the energy in our teams. Essentially, so that we can better face the challenges of the year ahead with an energised workplace!

 KEY TAKEAWAYS

  • Certainly, learning is a wonderful source of energy. We feel a sense of dynamic invigoration when we develop - almost like levelling up.
  • It's not about fixing people. We should be seeking to fix the system itself. Thus enabling a trickling down of energy that invigorates our workforce.
  • Energy begins with freedom. Indeed, many feel trapped in their job or their workplace. Furthermore, invigoration comes through granting people a sense of freedom, by dismantling barriers and encouraging imagination.
  • Indeed, we sometimes waste the talents of a person by slotting them into roles that do not make full use of that talent. Therefore, we should always seek to tailor the person to the role.

'Energy is a premium resource'

'Most people are caged in their work'

'When we acquire new skills, when we force our self into new frontiers, our energy raises'

'There's a thing called the IKEA effect where you love what you build - that's what I want to see people do more'

 VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

ABOUT THE GUEST

Perry Timms is the founder and Chief Energy Officer of PTHR - an 8-person global consultancy, setting out to create better business for a better world. Perry is an international and 2x TEDx speaker and award-winning writer on the future of work, HR & learning. Fingers crossed, PTHR will become a BCorp Certified Organisation later in 2020.

Perry’s 2017 book Transformational HR was an Amazon.com Top 30 HR seller shortly after its release (and is due for a second edition in 2021), but before that, his second book - The Energised Workplace - published in August 2020.

Perry’s work is influenced by human-centred, design and systems thinking plus agile, inclusive and autonomous ways of working that enhance personal fulfilment and organisation effectiveness.

Perry is Adjunct Professor at Hult International Business School and Ashridge Management School; a visiting fellow at Cranfield School of Management, and Sheffield Hallam University.

Furthermore, Perry is a proud Chartered member of the CIPD and is a 3x member of HR Magazine’s HR Most Influential Thinkers making the top 10 in 2018 & 2019 and a 2020 Top 100 Global HR Influencer on numerous lists, a LinkedIn Learning instructor and Fellow of the RSA.

Perry Timms on LinkedIn

PTHR - https://www.pthr.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

29 Sep 2024How to be Deeply Human - with Kate Jones00:42:16

Lucinda talks with Kate Jones, a leadership coach and consultant from Neon, about the evolving landscape of leadership, culture, and well-being in organisations. Kate shares her journey from frontline social work to management consulting and ultimately founding Neon, where she focuses on fostering deeply human leadership capabilities.

Together, they talk about the growing demand for purpose-driven work, particularly among younger generations, and the challenges of maintaining a meaningful organisational culture amidst the pressures of a fast-paced work environment

KEY TAKEAWAYS

  • There is a noticeable shift, particularly among Generation Z, who are increasingly seeking purpose and meaning in their work beyond just financial gain. This trend reflects a broader societal demand for organisations to act as forces for good.

  • Many organisations, including those in the public and third sectors, often operate in a "hamster wheel" culture characterised by constant busyness and a lack of time for reflection, creativity, and genuine connection.

  • Effective leadership should focus on five key elements: Clarity of Purpose, Connection, Consciousness, Creativity, and Care. These elements help create a people-focused culture that enhances employee well-being and organisational performance.

  • Employee well-being is a shared responsibility between the organisation and the individual. While organisations must foster a supportive culture, individuals also need to take responsibility for their own well-being by setting boundaries and prioritising self-care.

BEST MOMENTS

"I suppose purpose could also be where Gen Z or anyone is expecting an organisation to do stuff about being more sustainable."

"The hamster wheel culture is a culture of busyness, where you don't have time to think about what you're doing or connect with yourself or other people."

"Are we helping people to understand what's important, particularly in an environment where priorities might be shifting?"

"Employee wellbeing equals deeply human leadership, plus deeply human culture, plus deeply human infrastructure multiplied by employee responsibility."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

About The Guest, Kate Jones

Kate Jones is a coach and consultant that specialises in leadership development and culture change in the purpose-led sector. She is the founder of Neon and the architect of Deeply Human® leadership, a model of leadership that is a pathway to creating more successful organisations without burning out yourself or your teams.  She leads a community called The Deeply Human Culture Club, made up of members from across sectors and geographies, that share a purpose about creating more human-centred, higher performing organisations. 

Connect with Kate...
https://linktr.ee/katejonesneon?utm_source=linktree_admin_share

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

21 Jul 2024The Last 100 Days - with Michelle Parry-Slater00:34:11

Lucinda welcomes back guest Michelle Parry Slater from Kairos Modern Learning to discuss the concept of the "last hundred days."

Michelle shares her personal experience of working her notice period before relocating to Australia and highlights the importance of focusing on the end of the employee lifecycle as much as the beginning.

KEY TAKEAWAYS

  • Shift the focus from just the first 100 days to also include the last 100 days of an employee's journey in the organisation.
  • Encourage open and honest conversations between employees and managers about career aspirations, motivations, and potential exits.
  • Emphasise the importance of knowledge management during transitions to ensure valuable information is not lost when employees leave.
  • Build high trust relationships between managers and employees to facilitate better communication and understanding of individual needs and aspirations.
  • Aim for employees to leave with advocacy, involvement in recruitment of successors, and a sense of legacy to create a positive impact even after they depart.

BEST MOMENTS

"We only ever hear people talking about the first hundred days. And it got me thinking, what does the last hundred days need to look like? And why don't we talk about it?"

"Essentially, that whole employee lifecycle starts with that brand awareness. And I think some of that brand awareness rubs off from the last hundred days, because if you've got people leaving with advocacy..."

"Do you think companies are scared sometimes? Let's say you're a smaller business or, you know, you hear the expression people talk about dead man's shoes, you have no intention of going anywhere and people perceive that the only way is, is into your job."

"I think that especially in a smaller company, it's very comfortable, it works, why are you going to rock the boat?"

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

30 Nov 2020Real HR - with Julia Crawford00:26:32

In the latest instalment of the Real HR series, Lucinda talks to Julia Crawford.

Indeed, Julia is unique in many ways, as she holds an interesting dual role; that of Head Of HR for a Kent concern, and as consultant with People Pillar, who supply "pragmatic, business focused solutions and expert HR advice" to many small businesses.

Julia discusses the challenges of working from both the inside and the outside of organisations, the importance of taking risks from time to time, and the importance of confidence.

KEY TAKEAWAYS

  • Being a training professional and an HR professional are very different pursuits. Many see these two things as the same role, but they require completely different skill-sets.
  • Taking risks is very important, or we can find ourselves in a state of stagnation. We can never quite know every variable, but unless we try we'll never know.
  • All HR processes and skills can be learned. The main element we need to develop internally is how we interact with people, and how to be more confident in our abilities.
  • There will never be a one-size-fits-all solution to every problem. People are complex beings, and arrive at every challenge with emotional and personal baggage that may be invisible from the outside.

BEST MOMENTS

'You're the expert. You know what you're talking about. You just need to portray that'

'There are different skill-sets within that HR banner'

'I do genuinely love the problem-solving part of HR'

'I want to be able to work with small businesses where I know I can make a difference'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

ABOUT THE GUEST

Julia Crawford is a senior HR professional with nearly 20 years’ experience spanning HR consultancy, people management, employee relations, operational HR and change management.  Furthermore, Julia has worked for a number of different organisations in a range of industries including the public sector, retail, manufacturing and aviation.

She lives in Kent with her partner, Barrie and her daughter, Niamh. They also have two Boston Terriers, Mimi and Ralph. When Julia manages to get a minute to herself she loves reading and could quite easily lose herself in a book for hours.  Indeed, Julia loves reading on holiday even more, especially if you add cheese and wine to the equation! On the flip side, she hates running but has stupidly signed up to the couch to 5k challenge because she likes cheese and wine too much!

Julia Crawford LinkedIn

People Pillar - https://www.peoplepillar.co.uk

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

22 Sep 2019To Rate or Not To Rate00:25:25

To rate or not to rate, that is the question!  

Are performance ratings still beneficial to companies? In this episode of The HR Uprising Podcast, Lucinda shares the pros and cons of using performance ratings. There are many things to consider first—the profile of your team, the work environment, and the work culture matter in deciding how you rate a team’s performance. You can’t just base it on another company’s scoresheet. 

According to Lucinda, performance ratings are necessary if you want to achieve meritocracy. These aren’t just numbers; we should aim that these will have a positive consequence. Therefore, we must also level up on how we converse about the ratings to our team. Lucinda’s got some great advice for you on how you can harness the benefits of having performance ratings, so tune in to learn more. 

KEY TAKEAWAYS 

  • What is the purpose of the appraisal where you will use the ratings? Is it about increasing talent engagement, talent retention and encouraging good quality conversation? Or is it about increasing productivity, performance, and distributing rewards? Or all of these? 

The Pros of Performance Ratings 

  • It differentiates between high and low performers. 
  • It allows distributing of rewards. 
  • It’s a quantitative sign of performance. 
  • It motivates an individual to improve. 

The Cons of Performance Ratings 

  • Some managers don’t have the courage to have conversations with their team about their performance. 
  • There can still be bias. 
  • One manager’s view about performance might differ from another manager’s. 
  • ‘The performance becomes the focus rather than the discussion.’ 

Some advice from Lucinda Carney when dealing with performance ratings: 

  • Define the terminologies. 
  • Use a 4-point scale system instead of 5-point scale system so people know where they stand in terms of their performance. People have the tendency to stick to the center/middle (3 out of 5) and that makes performance even harder to assess. 
  • Use calibration in how everyone rates performances. 
  • Use a more positive language. 

BEST MOMENTS 

  • High performers prefer organisations they perceive to be meritocracies.” 
  • “Goals and feedback are attributed to drive performance.”  
  • “If there isn’t a purpose of rating, then why are we doing it? 
  • “If you want to rate performance against behaviours, you will get better information if you get explicit about what looks good in terms of behaviour.”  
  • “Even if you eliminate ratings, judgment will always take place.” 

VALUABLE RESOURCES 

ABOUT THE HOST 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. 

“If you look up, you rise up” 

CONTACT METHOD 

  • Instagram: @hruprising 
  • Facebook: @hruprising 

 

 

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

09 Jun 2019The Pro's and Con's of 360 Feedback00:27:29

Welcome to the second episode of the HR Uprising Podcast Series aimed at forward-thinking HR; L&D and O.D. professionals who want to make a real difference in their organisations by delivering real lasting value, elevating the way HR is perceived.  The #HRUprising is a growing community that values learning through collaboration, taking evidence-based action and helping others to have the confidence and skills to rise up and be counted. 

In this episode Lucinda explains why 360 feedback isn’t necessarily the panacea that many consider it to be, in fact it can be fraught with pitfalls. She explains: 

  • What 360 feedback is 
  • When it works well and how to avoid common pitfalls 
  • What kind of cultures or situations are most suitable for 360 feedback 
  • A structure process to follow if you are delivering 360 feedback personally. 

Like any other tool, there are pros and cons. Lucinda has been using the 360 Feedback Program with various clients, and she emphasises that it requires commitment and should always be developed over time. It also depends on how big your company is and what outcome do you want to get from it. Discover how you can effectively implement it in your organisation and its whole process when you tune in. 

Next week’s episode is on – Demystifying O.D. 

Remember - When we look up together, we rise up together! 

KEY TAKEAWAYS 

  • What is 360 Feedback? It’s a process of obtaining feedback from a variety of sources. You get it from your managers, your peers, your customers, etc.  It’s advantageous to monitor the developments inside the organisation. 
  • People involved should be informed that the feedback they write is going to be taken into consideration and can be massively influential to the organisation’s next move.  
  • When giving the 360 Feedback Program, it should be managed well so people can learn to trust and be honest in providing their feedback. 
  • How do you build trust? You have to be consistent and ensure that their feedback is safe with the coach. Be clear on when you convey to them what the purpose of the program is. 
  • When doesn’t the 360 Feedback Program work? People tend to put positive feedback if they knew that stability in their work will be affected. This already taints the honesty of the feedbacks. 
  • How do you set the scene in the workplace when you’re implementing the 360 Feedback Program? 
  • Ask for their expectations. 
  • Remind them that there’s been a lag and it’s a snapshot in time. 
  • Take note that people rate differently. Learn about the pattern of how they answer. 
  • Thank the people that will be participating/participated. 
  • Make sure that they are specific takeaways. 

BEST MOMENTS 

  • You build trust by being consistent, and delivering it in a consistent, safe way.” 
  • “Perception is reality in someone else’s mind.” 
  • “People are still given time and effort to complete your term.” 
  • “Make sure that they commit to some actions that they want to go forward with.” 
  • “The 360 Feedback Program is a powerful tool, but it can be a bit risky if you put it in badly.” 

ABOUT THE HOST 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. 

“If you look up, you rise up” 

CONTACT METHOD 

 

 

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

06 Feb 2023How To Embed Continuous Performance Management00:32:31

Lucinda comes to the third part in her mini series on rethinking performance appraisals and reviews, with an episode dedicated to practical methods you can use to make sure that performance management is kept as a continuous practice throughout the year, instead of a stressful annual process that doesn't capture the true picture of someone's performance.

KEY TAKEAWAYS

  • If our line managers are not motivated to have quality conversations, then when they feel the pain of people leaving, they will realise why it's so vital.
  • Evidence clearly shows that people with clear goals, and who are able to realign with them on a regular basis, are far more engaged and far less likely to leave the business.
  • We motivate continuous performance management by communicating how strategically it can be achieved, and also what it can mean to the individual.
  • Without defining set review points as an annual process, we do still need to set expectations that carry on at various points throughout the year in order to keep goals and missions moving.

BEST MOMENTS

'All of this points to an approach that's much more goal and feedback focussed'

'We need to link to our strategy and purpose'

'We need to motivate that change'

'We need to be very clear about the process of expectation'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com          

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

11 Jun 2023How To Make Change Stick00:33:45

Lucinda talks about why it is that users find themselves unable to engage with systems in the long term following change, how to motivate them to want to embrace new ways of working, and the processes, roles and responsibilities you need to embed any kind of new system in the workplace.

KEY TAKEAWAYS

  • Buy-in is key. Resistance can sometimes arise when people aren't involved in the formation of the idea itself, which is why we should consider involving people from the outset.
  • Change is only ever truly embraced when people do not feel as though change is being done to them, rather than for them.
  • When people resist change, it's purely because they are not motivated enough to change. This might be the case due to their lack of understanding of the bigger picture.
  • Many organisations roll out the technical vision and implement a system, then communicate the change in the expectation that it will take effect. What's required is persistence and the empowering of others.

BEST MOMENTS

'People don't resist change, they resist being changed'

'The Three Cs are: Communication, Clarity, Consequence and Consistency'

'People are busy - how do we actually get them to do these things?'

'Always start with why'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

10 Oct 2021Addressing Workplace Bullying - with Nicki Eyre and Cathie Donaldson00:49:59

This week, Lucinda is joined by Cathie Donaldson, a specialist in people, culture and leadership development, and Nicki Eyre, an anti-bullying advocate, consultant, coach and trainer, to discuss the ways in which we as professionals should approach and tackle the thorny subject of workplace bullying.

KEY TAKEAWAYS

  • Workplace bullying can impact many areas of business, including performance, engagement and inclusion. It slowly gnaws away at the culture we seek to instil.
  • Bullying is hard to define, which is one of the main issues for its propagation. The closest thing we have to a definition is "behaviour from a personal group that's unwanted and makes you feel uncomfortable, including being frightened or intimidated, less respected or put down"
  • Formal processes can often be not fit for purpose, and can be incredibly damaging to all involved. We must remember that personal feeling is at the heart of the complaint.
  • The cost of conflict in the workplace is around £28bn per year in terms of lost productivity, loss of working ours, and eventual impact upon services such as the NHS.

BEST MOMENTS

'We must transform behaviours in business and create those compassionate and courages workplaces of the future'

'This is a global issue. It's not limited to the UK at all'

'Bullying is unwanted conduct and the way it makes you feel'

'I had to fight, not just for myself but everyone else'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com        

Cathie Donaldson LInkedIn - https://www.linkedin.com/in/cathie-donaldson-mba-aab82114/?originalSubdomain=uk

Nicki Eyre LinkedIn - https://www.linkedin.com/in/nickieyre/?originalSubdomain=uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

02 May 2021Talent And Succession Management00:24:15

This week, Lucinda talks about talent and succession management strategies with a particular focus on smaller to mid-size organisations. Additionally, she busts through some of the more common succession planning jargon, to give you a far better idea of how to develop an effective talent strategy.

Key Takeaways

  • Indeed, in a smaller sized business, there is an advantage, in that roles can be tailored to the skills at hand, thereby better serving the business needs.
  • Furthermore, attracting external talent can be made far easier if we have in place a robust talent management strategy, that rewards those who have taken the time to develop.
  • When implementing a career progression pathway, it’s important to think about the ways in which progress, and their pace.
  • People will be far more motivated to try to progress, if the pathway to doing so is fair and balanced across the board.

Valuable Resources

Best Moments

'We have the resources now, to begin job profiling’

‘You can recruit talent into an organisation, and they don’t automatically perform’

‘When we’ve been at our best, it’s often because of the team, the role, and the culture’

‘You need to develop talent that is going to allow you take on those new aspirations’

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles. Lucinda also has a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Mar 2023Joyful Leadership - with Carol Norbeck Hines00:28:27

Lucinda talks to expert trainer and consultant Carol Norbeck Hines, the author of 'Joyful Leadership', about why people should always be at the heart of leadership and the decisions we make, the value of excellence and trust, and why we should never be afraid of apologies and the benefits they can provide.

KEY TAKEAWAYS

  • Human Resources should always focus upon our people. The people aspect is the heart of the organisation, and we should keep this in mind at all times.
  • Since we are the keepers of the actual people, we need to help our leaders answer the question: why would people want to follow you?
  • We need to role-play what leadership looks like considering the trust and integrity at every turn, and encourage leaders to follow the paths we take.
  • Often, some cases call for apologies to be made. We shouldn't fear this, as they are a great way to engender trust and build bridges.

BEST MOMENTS

'I help good leaders become great leaders'

'We're really the keeper of all things people'

'You've got to manage the process and you've got to lead the people'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Carol Norbeck Hines LinkedIn - https://www.linkedin.com/in/leaderknowhow

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

04 Nov 2020Virtual People & Performance Management – Ownership Culture00:22:12

An Ownership culture is a key differentiator between those businesses that are thriving in these virtual times and those that are struggling.  Furthermore, high trust cultures where managers are modelling the PERFORM behaviours that we are discussing in this Virtual People & Performance Management series have a key skill prevalent in managers. The ability to coach rather than direct performance. Indeed, coaching creates accountability and ownership which leads to autonomy, motivation and creativity.

In this week’s episode of Virtual People & Performance Management Lucinda sheds light on Ownership Culture and why it is so imperative now, more than ever.

 

KEY TAKEAWAYS

  • Indeed, coaching is not a chat, it has a specific purpose which is to promote the coachee to do the thinking and in most cases come up with the actions or solutions.
  • In this context of manager as coach to promote ownership, we will refer to the well-known structure of GROW which stands for Goal, Reality, Options and Will.
  • Certainly, once goals have been established it’s important to clarify the current reality in order to identify key obstacles or priorities that need to be overcome in order to achieve the agreed expectations.
  • Demonstrate that you believe in the individual and their ability to find solutions through supportive language and tone of voice. Furthermore, and especially in a virtual environment, listen to tonality to determine levels of commitment.

 

BEST MOMENTS

  • ‘Many managers think they are coaching when they are chatting or directing’
  • ‘Enabling ownership and accountability is key to successful virtual performance management’
  • ‘The GROW model provides a coaching structure to encourage ownership and self-development’

 

VALUABLE RESOURCES

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up, we rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Oct 2020The Employment Law Challenges Of Hybrid Working - with Vicky Roberts of Vista00:50:07

This week, Lucinda is joined by Vicky Roberts of Vista Employer Services. In this masterclass they discuss the intricacies and complexities of employment law. Furthermore, how it applies to those finding themselves in hybrid working scenarios. 

Indeed, as the way in which we work continues to evolve in this brave new world, it’s worth taking time to reflect upon ways in which employment law will affect our working environments. This week’s conversation is a fascinating insight into areas we may not have considered. Certainly a must-listen for professionals in the HR sector and beyond.

KEY TAKEAWAYS

  • When lockdown hit, many were asked to work from home, but this relied upon goodwill to an extent. Now that hybrid working is the new normal, we must consider the pressure this puts on people, as well as their rights, as we move towards a “new normal"
  • Certainly, employment law is made up of three parts: the employment contract, statutory employment law obligations, and the meanings of our policies and procedures.
  • We must ascertain whether or not it is the worker themselves, or the role that they occupy, that may become home-based. If it is the role itself that requires no on-site presence, then is this a role that, even in the future, can be performed remotely?
  • Indeed, we have been moving away from manual appraisals, and more towards performance conversations. This is a practice that is due to crystallise as hybrid working becomes more normal. 

BEST MOMENTS

  • ‘We’ve bent this out of shape, and is this mismatch okay?’
  • ’It’s a good quality conversation - managers being confident in what they have the right to do, and explaining why that is’
  • ‘It’s a fundamental change, and in which case, how do we recognise that?’
  • ‘You have to make an effort individually with human relationships to get the best out of people’
  • ‘We’re talking about extraordinary management decisions in extraordinary times'

VALUABLE RESOURCES

 

ABOUT THE GUEST

 

Vicky Roberts is an employment lawyer and currently heads up the Learning team at Vista Employer Services Limited.  Having worked in both an international law firm and in-house for a large retailer, she draws on plenty of experience of navigating the legal framework when implementing various types of organisation change. 

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

25 Nov 2024Investigations Masterclass with Emma Hogan00:38:34

Lucinda is joined by employee relations expert Emma Hogan to explore the intricacies of workplace investigations. Emma shares her extensive background in HR, detailing her journey from retail graduate to running her own consultancy specialising in complex investigations.

Together they examine the importance of conducting thorough and empathetic investigations, especially in light of recent legislation aimed at preventing workplace harassment

KEY TAKEAWAYS

  • Investigations are increasingly critical in organisations due to heightened scrutiny and new legislation, such as the duty to prevent sexual harassment in the workplace. Properly conducted investigations can help organisations avoid legal pitfalls and ensure a fair process.
  • While line managers are often tasked with conducting investigations, they may lack the necessary training and time. Organisations should consider having dedicated HR personnel or external experts to handle complex investigations, especially in sensitive cases.
  • Maintaining open and transparent communication with employees throughout the investigation process is essential. Regular updates and welfare checks can alleviate anxiety for those involved and ensure they feel supported.
  • Providing training for managers and HR personnel on how to conduct investigations is crucial. This training should cover legal aspects, evidence gathering, questioning techniques, and best practices to ensure investigations are thorough and fair.

BEST MOMENTS

"I think just a combination probably of a really good judgment in difficult situations... coupled with a degree of empathy. It's really important that they don't get forgotten about during the investigation process."

"Investigations have been in the news in the past couple of years far more than they have been before... where investigations haven't been done properly."

"If you're going to ask your line managers to conduct investigations, you've really got to make sure that you're providing them with some robust training regularly."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

ABOUT THE GUEST

Emma Hogan is founder of EHHR Ltd, a consultancy providing employee relations expertise to organisations requiring specialist support or independent input. With over 25 years’ experience in HR, Emma built her ER expertise working for organisations across a broad spectrum of industries and working environments, many of whom are household names.

Emma is passionate about helping organisations succeed by managing people in the right way, and has extensive experience in investigating and resolving complex, high risk people issues. She is about to launch a new collaborative venture – J&Em Training Ltd, providing employee relations training to managers and HR, where Workplace Investigation training is the core product and ensuring a positive employee experience is key.

emma@ehhr.co.uk

https://www.linkedin.com/in/emma-hogan-550800b/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

20 Nov 2023L&D Skills For HR People - with Katy Walton00:30:07

Lucinda interviews Katy Walton from Make Real Progress, with a focus upon learning and development, particularly for HR professionals who may not have a background in L&D. Katy shares her expertise in helping HR professionals feel more comfortable and confident in handling training and development responsibilities.

They discuss the challenges HR professionals face in understanding the possibilities of L&D, diagnosing training needs, and creating effective learning experiences. Katy provides practical tips and insights on designing training courses, maintaining energy, and incorporating different learning methods

KEY TAKEAWAYS

  • Many HR professionals may feel lost or unsure about L&D because they have only experienced it as traditional training workshops. There is a need to educate HR professionals about the broader possibilities and potential of L&D.
  • L&D should be seen as a strategic enabler that can raise performance, engagement levels, and retention within an organisation. It is not just about delivering training workshops but about understanding the specific needs and context of individuals and designing tailored learning experiences.
  • Traditional training courses are not always the most effective or efficient way to facilitate learning. There are various alternative methods and approaches, such as virtual reality, action learning sets, digitised learning journeys, learning experience platforms, and artificial intelligence, that can be utilised to enhance learning experiences.
  • When designing a training course, HR professionals should focus on the desired outcome, understand the participants' background and experience level, prioritise content, and consider different ways to engage learners, maintain energy, and provide ongoing support and reinforcement after the training

BEST MOMENTS

"There's a lot of educating to do about what the art of the possible is with learning and development."

"It's not a one size fits all. And I think sometimes we're doing ourselves, the participants and the businesses disservice if we just think, right, here's a one size fits all thing that everybody goes through in exactly the same way”

"It's much harder to help people to explore and come to that realisation on their own through an activity or learning and then to draw that out and reinforce it and make sure that everybody gets that same learning, but they've got it more powerfully than you just telling”

"It’s about engaging people before the workshop even starts. But it doesn't finish when it ends. We also need to be thinking about what next, how to follow up with people, how to support them, how

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk   
Email address: katy@makerealprogress.co.uk
Website: https://makerealprogress.co.uk/
The Progress Place: https://www.facebook.com/groups/theprogressplace Linkedin: https://www.linkedin.com/in/katy-walton-make-real-progress/

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

23 May 2021Change Superhero Key Themes00:28:11

This week, upon the anniversary of her book, 'How To Be A Change Superhero', Lucinda focusses upon five pillars of change, and how they can help you to effect positively impactful change in your organisation.

KEY TAKEAWAYS

  • The five key super powers are:
    • The courage to lead others and yourself
    • The ability to connect to strategy
    • Corroboration
    • Communication
    • Collaboration
  • As managers or change agents, we must seek to adapt our style in order to better support people through the change.
  • People can sometimes be more suited to either the start or the end of change. We need to take a step back to gain a proper perspective about the roles of everyone.
  • When he implement change, it is important that we communicate it clearly and often. It is said that change must be communicated around ten times in order for it to take effect.

BEST MOMENTS

'We must be selecting the right people to surround ourselves with when delivering change'

'We need to be able to hone if want to be successful'

'We need the courage to lead ourselves and others'

'One of the main reasons that change doesn't always land well is because people don't understand why'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com      

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

13 Jan 2020Succession Planning Jargon Buster00:37:49

Confused by succession planning? Filled to the brim with HR technical terms, even the best of us can get boggled down. Now is the time for some much-needed clarity!

So, what is succession planning? Certainly, it is a strategic talent management activity that predominantly focuses on risk management. Although, it can also be considered as a strategic way of thinking about the future flow of talent through your business.

This Episode: Succession Planning Jargon Buster

In this episode of The HR Uprising Podcast, Lucinda delves into succession planning by explaining the following technical aspects:

  • Identifying key roles
  • Top-down or bottom-up succession planning
  • Readiness
  • Potential
  • 9-box grid
  • Flight risk
  • Breadth of Leadership pipeline

Gaining better clarity around these terms is important, especially when considering implementing them into your own business. Certainly, when implemented correctly, succession planning can really fit into a culture of continuous improvement and development.

Key Takeaways

  • The two main questions to ask when considering succession planning are:
    • Which roles or positions are essential to business survival or delivering the strategy?
    • Which roles require highly specialised knowledge or skills that are difficult or expensive to recruit in or to replace?
  • Another question to consider:
    • Are there individuals with key knowledge or experience of technology, products or customers that would be equally hard to replace?
  • Investors will sometimes insist upon succession plans being in place before providing capital or investment, to ensure that the business can run effectively and smoothly in the event of key personnel suddenly being absent.
  • Bottom-up succession planning is less traditional but probably worth considering. This is more forward-thinking by looking at the skills that may be required in the future, rather than creating a carbon copy of people you currently have in place.
  • Readiness is a term used to describe someone who may not be ready to step up to a key position now but is being trained with a view to that happening in the future.
  • The term ‘potential’ often refers to evaluating the potential future capability of individuals. This can be highly contentious, as this can lead to individuals being left out as they have 'no potential' whereas, in reality, this is not the case at all.
  • Assessing flight risks is crucial. Are we looking at the people currently in key roles? What is the likelihood of them leaving? What is their flight risk potential? More often than not, personal circumstances can be a key factor in this.

Best Moments

  • "HR is often not seen as being particularly crucial to the future strategy of the business. Now that is something we should be changing"
  • "The best engineer is almost never the best engineering director"
  • "Sharing information that can help us all add value to our organisations"
  • "A strategic flow of future talent through the business"
  • "Certain people in the business are key to the company’s future"
  • "If they have the drive, then they’ll be motivated to find the solution"

Valuable Resources

 

ABOUT THE HOST

 

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up we rise up”

Contact Method

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

20 Feb 2023Tips From The Maverick Mediator00:33:01

Anthony Munday - also known as the Maverick Mediator - is the award-winning CEO of TM Development Associates Limited. This is a Consultancy that delivers conflict resolution development for managers, accredited ACAS mediation, accredited Structured Debriefing and leadership mentoring. Anthony specialises in mediating conflicted senior teams and complex, long-standing disputes.

Anthony joins Lucinda to talk about the subject of conflict in the workplace and what we can do about it as HR professionals.

KEY TAKEAWAYS

  • The most successful way to defuse potentially combative situations is to take an early approach - a proactive stance on conflict resolution.
  • Arbitration is different from mediation. Arbitration is when an external party comes into a situation, listens to both sides, and makes the situation clearer.
  • Mediation is the art of building rapport, building trust and building confidence. Often by gaining complete trust, we can get to the root causes of conflict, which can stem from past trauma.
  • Time limits on mediation are incredibly disrespectful, We cannot hope to build trust if the clock is ticking

BEST MOMENTS

'I adopted a coaching style of leadership'

'You can't entirely eradicate conflict'

'The nature of mediation is variable'

'It's entirely about rapport, building trust and confidence'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Maverick Mediator - https://www.maverickmediator.co.uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

02 Oct 2022Maximising Impact At Interview - with Jo Irwin00:43:26

Lucinda talks to Jo Irwin, of i4 Training, about the impact we can effectively make from the first moment - the interview - from the initial elevator pitch and how it can dramatically improve your chances of being hired, to how to create the best covering letter and CV.

KEY TAKEAWAYS

  • Developing your "elevator pitch" can make a crucial difference during your interview process. Certain cultures sometimes struggle with this part, but we need to remember that an interview process is about honing the art of selling.
  • Never assume that your generic CV or covering letter will work in every circumstance. Tailor each of these to the position and company you're aiming to join.
  • When asked about previous experience or examples of excellence, never simply answer in a straightforward manner. Use the opportunity to create a narrative that might demonstrate not just the answer, but even more about your potential capabilities.
  • When it comes to relaying achievements, remember that you should be talking about your achievements, and not some previous team's. The team isn't the one being interviewed - you are.

BEST MOMENTS

‘The elevator pitch is the bedrock for people understanding the need to sell'

'It's key that you are able to deliver this and sound natural'

'Resilience and maturity has really come to the fore'

'Never give a straight answer. Look for ways to slip in what's needed, plus some extra'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com          

Jo Irwin LinkedIn - https://www.linkedin.com/in/joirwin/

i4 Training - http://www.i4trainingservices.com

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

15 Aug 2021Love 'Em Or Lose 'Em - with Dr Beverley Kaye00:27:21

This week, Lucinda is joined by international best-selling author, Dr Beverley Kaye, for a conversation focussing upon employee engagement, retention, and how to take a different approach to not just retaining employees, but ensuring they remain engaged.

Key Takeaways

  • Sometimes we "love" our staff, and we lose them. But it is far worse to lose them, and they have them remain in the organisation.
  • Certainly, our people should not always be so hasty to entirely exit an organisation if they want something better. Also, there are multiple ways to stay in a place that may not have been considered.
  • Indeed, an organisation is built upon the talent that our people bring to it. We must view our business this way around. We are nothing without the people that make it happen.
  • You should constantly question old rules that may well have become outdated. Lastly, especially in the new world of remote working, it might be time to align with a new way of working.

BEST MOMENTS

'We don't think about all the treasure in the massive middle'

'The subject of employee engagement is still key'

'I believe that love shows through in the relationships you build, in the way you develop and grow people, and the culture and environment that a manager builds'

'Which will you keep? The rules, or the people?'

VALUABLE RESOURCES

About The Guest, Dr Beverley Kaye

Dr. Beverly Kaye is a best-selling author, dynamic speaker, and internationally recognized authority on career development, employee engagement, and retention. Furthermore, she was amongst the first to recognize the power of this triad on an organization’s success. Since her entrepreneurial debut as founder and CEO of Career Systems International (CSI), Bev has used her incisive and inventive thinking to help organizations reduce the costs of talent loss and foster cultures of support. Also, she has refreshed the thinking and behaviors of countless business leaders – a career she continues to this day.

Bev is a transplanted Jersey girl who has made her home in Los Angeles with her husband, Barry, and near her daughters, Lindsey and Jill.

Dr Beverly Kaye Website –www.BevKaye.com

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

10 Feb 2025HR Career Journeys - Andrew Webster - Eversheds Sutherland 00:36:10

Lucinda is joined by Andrew Webster, a Senior People Analytics Manager at Evershed Sutherland, to discuss the evolving field of HR analytics and its significance in modern organisations.

Andrew shares insights from his career journey, highlighting his transition from a mathematics teacher to a key player in HR analytics, where he focuses on transforming data into actionable insights. He also discusses the importance of using tools like Power BI to visualise data and support strategic decision-making within HR

KEY TAKEAWAYS

  • The transition from manual Excel-based reporting to automated systems like Power BI is crucial for HR professionals to provide actionable insights and support strategic decision-making.

  • Utilising data to predict employee turnover and performance trends can help HR intervene proactively, enhancing employee engagement and reducing recruitment costs.

  • The integration of AI in HR analytics is an emerging trend that can streamline processes, improve reporting, and enhance the ability to derive insights from data more quickly.

  • The journey of understanding one's own neurodiversity can lead to greater self-acceptance and recognition of unique strengths, which can be leveraged in professional settings.

BEST MOMENTS

"I've always said I've made a career out of creating really good insights out of really bad data. It doesn't have to be perfect to have something useful."

"You want to be able to demonstrate your evidence base, you want to be able to show influence people of things."

"AI will not replace the head work or the heart work, but it will replace some of the hands work."

"I think I found out that I have an autistic spectrum condition... It gives me some of my greatest strengths as well as challenges."

"It's accept us for who we are and channel those strengths. Focus on the positives because you're right, it is human nature often to go into the negatives."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

01 Sep 2019Crowdsourcing Talent with Juliet Eccleston00:33:34

This week, Lucinda is in conversation with Juliet Eccleston, the founder and CEO of AnyGood?, a revolutionary crowdsourcing system designed to make hiring talent so much easier and more valuable, by nurturing a growing network of professionals, who each recommend others for roles.

AnyGood? was built out of the frustrations Juliet faced in terms of candidate quality, suitability, and the costs of recruiting services. To make this process entirely more agreeable and effective, Juliet went from HR customer to HR pioneer. She discusses her career transformation, as well as the many ways in which her own experiences with hiring are now transforming the landscape of the HR industry.

KEY TAKEAWAYS

  • The best source of hires was always through personal recommendations, but there was no way to make it scaleable. That was until Juliet began to develop AnyGood?
  • When there’s an intermediary in the process, it can be hard for both sides to establish trust, as the motivations of the intermediary is often questioned. Are their motivations due to money? Targets? By simply introducing a candidate to a client, it enables a much more trusted conversation.
  • Juliet’s pool of talent is huge and ever-expanding due to its organic nature. It is drawn from the personal knowledge of its ever growing users, and their list of connections is significantly larger and more diverse than most traditional systems.
  • In research undertaken by Juliet, she discovered that only 10% of companies have faith in HR agencies’ abilities to deliver suitable candidates for roles. A further 90% expressed their dissatisfaction with the algorithms used by agencies to find them the best candidate.
  • The AnyGood? system is very much built on the quality of the recommendation, and influenced very much by the result, which can be rated and reviewed by its users.
  • Representation is a keystone of AnyGood?, and Juliet devotes much time to personally meeting with groups who may not have as much of a voice in the workplace, and helping with their applying for roles and their process of recruitment.
  • The time saved by Juliet’s system really is designed to save companies time which can then be devoted and redistributed into other areas.

BEST MOMENTS

  • ‘It’s quite different for agencies to tap into different talent pools’
  • ‘I wanted to make sure that my thoughts around what was needed in recruitment were not just my thoughts’
  • ‘HR systems are only as unbiased as the people building them’
  • ’There needs to be some level of friction in the process for people to trust it’
  • ’Good HR tech should save us admin time'

VALUABLE RESOURCES

ABOUT THE GUEST

Juliet Ecclestone

Juliet is CEO and co-founder of the crowdsourced talent platform AnyGood?, a diverse network of professionals who recommend other professionals for roles. Juliet’s background is in delivering large scale technology change programmes. 

After 20 years building high performing teams, Juliet’s frustration with the process for hiring talent drove her to develop an alternative. AnyGood? launched in 2017 and now works with companies such as Aviva, Sony, easyJet, Whitbread as well as SME’s and start-ups.

 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

03 Mar 2025Ruth Cornish - Amelore - HR Career Journeys00:30:30

Lucinda welcomes Ruth Cornish, an independent Chief People Officer with a diverse background in HR across various industries, including financial services, retail, and public sector.

Ruth shares her journey from temping at American Express to founding her own HR consultancy, discussing the challenges and successes she encountered along the way, including her experience with cancer and how it shaped her business model. The conversation delves into the importance of resilience, strategic thinking in HR, and the value of having a positive mindset.

KEY TAKEAWAYS

  • Working across various industries, such as financial services, retail, and public sector, allows professionals to gain a broader perspective and apply transferable skills, enhancing their ability to add value in different organisational contexts.
  • A positive mindset can significantly influence outcomes, especially in challenging situations. Believing in the ability to overcome difficulties can lead to better recovery and resilience.
  • Strategy can be distilled into a simple concept: understanding where an organisation is now and where it wants to be in the future. Effective HR professionals can translate this vision into actionable plans that benefit employees at all levels.
  • Identifying and leveraging personal strengths is crucial for career success. Professionals should seek roles that allow them to excel in their areas of expertise rather than trying to be an expert in every aspect of their field.

BEST MOMENTS

"I think that being independent and looking after lots of different businesses allows you to add value and spot things in a way that you wouldn't if you were just internal in one industry."

"I think it's important for our economy to grow to get that full HR support. We need it. How can we support it?"

"Don't think you have to be an expert in everything. It's fine to say I don't know, or I'll look it up."

"If you focus on looking up and creating things that will make things go right, then hopefully that should mean that fewer things go wrong."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising

Actus Software

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

17 Jul 2022Creative Problem Solving00:18:54

This week, Lucinda flies solo in order to provide a short, sharp selection of creative ways to solve problems, including Edward De Bono's Thinking Hats technique, and random stimulation.

KEY TAKEAWAYS

  • The main difficulty of thinking is confusion - where we are all doing too much at once. Effectively this means that our emotions, logic hope, creativity and pessimism crowd in on us, which creates overwhelm.
  • The blue hat is for leadership, the white hat represents data or factual, the green hat is creativity, the red hat represents emotion and heart, yellow is optimism and the black hat acts as judge
  • Random stimulation is a wonderful way of coming up with a completely different idea. It's a five step process: Understand the problem, disconnect from the problem and select a random stimulation, associate with the word, make a link between the association and the point of interest, and note the ideas.

Random Stimulation - Problem Solving Activity for fresh ideas

1. Define the subject of the problem e.g. Team Away Day
2. Choose random stimulation e.g. Tree
3. Free associate with the random stimulation e.g. Leaf, foliage, squirrel etc
4. Make links between the free associations and the problem/subject e.g. Foliage ...wreathmaking workshop
5. Investigate or make notes on the potential fresh ideas

BEST MOMENTS

'When you have different challenges, you need different ways of facing them'

'If we are all, in a group, thinking in a similar way, then it can help us to overcome conflict'

'Choose something random that you'll use to create random stimulation'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Edward De Bono Thinking Hats - https://www.mindtools.com/pages/article/newTED_07.htm

Random Word Stimulation - https://innovationmanagement.se/2009/02/11/unleash-your-creativity-with-random-word-stimulation/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

15 May 2022Deciding To Coach - with The Coaching Crowd00:24:39

This week, Lucinda talks to Zoe Hawkins and Jo Wheatley of The Coaching Crowd Podcast, who are in the process of launching an exciting new book, 'Deciding To Coach'. Jo and Zoe discuss their fascinating work, and how it may help you to decide upon your own coaching ambitions.

KEY TAKEAWAYS

  • The first half of the book is dedicated to equipping you with the tools you may need in order to coach. The second half contains the business strategies that Zoe and Jo have used to build a successful coaching business.
  • Coaching can feel like a "soft and fluffy" pursuit that might not provide a viable business model. But coaching is a courageous , empowering and enlightening pursuit.
  • Emotions can be affected by your coaching journey. Thoughts and feelings play a huge role in the way we coach, which can have knock-on effects in terms of our behaviour.

BEST MOMENTS

'It's the book that we wanted when we set out in coaching'

'How you actually turn this into a viable business?'

'Coaching is a genuinely credible career'

'There is such a huge demand for coaches'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

The Coaching Crowd Podcast - https://podcasts.apple.com/gb/podcast/the-coaching-crowd-podcast-with-jo-wheatley-zoe-hawkins/id1594603806

Deciding To Coach - https://www.amazon.co.uk/Deciding-Coach-Coaching-Business-Strategy/dp/B09X3Y663V/ref=sr_1_1?crid=3GCKF2GRF9G0G&keywords=deciding+to+coach&qid=1652260953&sprefix=deciding+to+coach%2Caps%2C48&sr=8-1

About the Guests

Jo is an Award Nominated (EMCC Global Coach Practitioner 2020) Master Accredited Coach and Coach Trainer. Also, she has over 1800 hours of 1:1 executive coaching experience and is a qualified coaching supervisor. Jo coaches professionals across the globe through virtual coaching platforms as a well as in person sessions. Additionally, she works in a consultancy capacity specialising in supporting values led organisations driving cultural transformation. Lastly, she is a co-founder and Coach at In Good Company which is an Institute of Leadership and Management Approved Centre.

Zoe Hawkins is a global, multi award nominated master accredited coach, coach supervisor and coach trainer. She coaches courageous, high achieving leaders who desire more fulfilment from their careers. This might be about balance, inner confidence, finding purpose and joy or working through a career plateau to re-ignite passion and drive. Zoe's qualifications include a first class degree in Commerce, a Masters (distinction) in Personnel and Development A diploma in Performance Coaching, Master Coach, Master Hypnotist,  Master Practitioner of NLP. She also holds a certificate in Transactional Analysis and a diploma in coaching supervision.

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

05 Jun 2022Outplacement Masterclass - with June Hogan00:29:43

June Hogan is the director of Wildwood Coaching, and joins Lucinda to talk about the topic of outplacement, the practice of ensuring that outgoing employees are given every chance at a successful future outside of the organisation, which can result in positive impact upon company brand, loyalty and retention.

KEY TAKEAWAYS

  • When dealing with people, it is crucial to remember that everyone is unique, and must be treated as such. It is about finding out who the individual is, and the circumstances that have led them to this point.
  • A redundancy can negatively impact confidence in a huge way. Roles are made redundant rather than individuals, but we form close-knit bonds to the roles we assume.
  • Change itself comes with a fluctuating set of responses. Some dig in their heels and do not embrace change, but then this feeling can shift to one of receptiveness, and a need to be heard.
  • The benefits of outplacement support, and treating outgoing people with support, is that it creates a more positive view of you as an employer to those who remain.

BEST MOMENTS

'Outplacement can be done really well or really badly'

'We are all about the individual'

'All there is, is a need to support and to help people move forwards'

'A redundancy inevitably impacts motivation'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Wildwood Coaching - https://wildwoodcoaching.co.uk

About the Guest, June Hogan

June Hogan is a Career Coach and Outplacement Specialist and works with HR professionals managing redundancies. Offering Outplacement Support ensures those who leave to feel positive about the future, those who remain can see you did the right thing and it helps to protect company brand and reputation.

With 20 years corporate HR experience, personal and professional experience of redundancy and a recent coaching qualification, in 2019 June decided to set up her own business and specialise in Outplacement Support.

June Hogan: "I find Outplacement Support incredibly rewarding work, it’s a privilege to support people at what is often a difficult time in their lives and to know I've played a part in their journey to shape their future".

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

12 Jun 2022Embracing Data - with Laura Overton00:37:34

Laura Overton is an award winning learning analyst dedicated to uncovering and sharing effective practices in learning innovation that lead to business value. As the founder of Towards Maturity, she is also known for leading the first 15 years of a longitudinal study programme (2004 – February 2019) respected for uncovering and share learning strategies that lead to business success.

Laura joins Lucinda to discuss data itself, and why some people are fearful of being too data-driven when it comes to people management.

KEY TAKEAWAYS

  • Because of the emphasis on technology, AI and big data, there seems to be a general movement towards collating these many data sources and examining the way in which it can impact our organisations.
  • Data is all about evidence and evidence is about proving. It isn't just useful in proving our value, but also the ways in which we can improve and disprove.
  • As people professionals, when you say the word data, we conflate this with the concept of proving return on investment.
  • There are so many different sources of data. As an industry, it is critical that we are critical thinkers and look for where the biases may lay. But it is also crucial that we do not become hyper-critical.

BEST MOMENTS

'Without data, our work hasn't necessarily been as tangible'

'Being data driven is about being curious and willing to look at alternative sources of insight and information'

'It's about improving. it might even be about disproving something'

'Data actually liberates us'

About the Guest, Laura Overton

Laura Overton is an experienced international speaker, author and facilitator with a passion for exploring, challenging and sharing. Laura believes that the role of learning leaders in the changing workplace is to unlock the potential of business and people. Certainly, her goal has always been to help learning leaders ensure that their organisations are equipped and ready through outcome-led and evidence informed practice.

Also, Laura led a global research programme for 15 years, bringing a community of practitioners, policy makers, experts and suppliers together to investigate how learning innovation delivers business value.

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com         

Laura Overton LinkedIn - https://www.linkedin.com/in/lauraoverton/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

18 Jun 2023How to Connect Strategy and Culture - with Sonya Shelton00:28:41

Sonya Shelton founded Executive Leadership Consulting in 2007 from her passion for partnering with leaders and high achievers to create a clear vision and build work environments where employees are fulfilled and completely committed to their organisation’s success.

Sonya joins Lucinda this week to talk about strategy, culture, and how we can best encourage both in the organisations we lead.

KEY TAKEAWAYS

  • Many companies use strategy and culture to forge ahead, but focus too heavily on one without balancing the need for both at the same time.
  • HR professionals must be very connected with the business leadership to first understand what the underlying strategy is, and what kind of culture needs to be created around that.
  • Identifying the purpose and why is a fundamental. In terms of mission, the question becomes how we can deliver on that initial purpose.
  • Whenever there is a lack of trust or sense of conflict, always go back to the root - mission and vision - and work out how the conflict can be brought together under those elements.

BEST MOMENTS

'How do you as HR professionals connect with your business strategy?'

'We're very much the glue in terms of creating a balance'

'The mission is how we do things externally. The values are how we do those things internally'

'It's called vision for a reason. We really need to see it'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com           

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk

Executive Leader - https://executiveleader.com/sonya-shelton/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

About The Guest, Sonya Shelton

When it comes to navigating the ins-and-outs of business, Sonya Shelton has seen it all: From successful startups with brand new ideas to well-established Fortune 500 companies. Sonya Shelton founded Executive Leadership Consulting in 2007 from her passion for partnering with leaders and high achievers to create a clear vision and build work environments where employees are fulfilled and completely committed to their organization’s success.

She has captured her leadership tips and success stories in her #1 Amazon bestselling book “You’re an Executive, But Are You a Leader?” Having been an executive as well as an international speaker and consultant, Sonya knows how to tap into lesser-known, hidden practices that drive true leadership. Her philosophy, background and experience add a strategic, pragmatic, and multidimensional approach to making strong leaders. Sonya serves on the Forbes Coaches Council and is a certified Master Corporate Executive Coach through the Association of Corporate Executive Coaches.

Book:  You're an Executive, But Are You a Leader? 

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

06 Jun 20212nd Birthday Special!00:29:24

Welcome to a very special episode - the 2nd Birthday Special - as Lucinda looks back over some of the highlights of the show, in which some amazing guests have shared their insights, tips, advice and guidance, allowing us all to become better and more effective professionals as a result.

Join Lucinda for a trip back in time then, as she presents some true gems among the collection, as well as some of the most popular topics covered.

Key Takeaways

  • Certainly, great leaders are the ones who see talent in different ways, and believe that diversity brings a different way of working and thinking.
  • Additionally, we figure out our values by re-examining the decisions we have made in the past, and looking at why. Also, by doing this, we can see the decisions we felt good about, and ones that perhaps fly against the way we feel now.
  • Human beings are incredibly adept at using their own networks, researching a field, and generally discovering for themselves the way things work. Furthermore, we are far more aware of how to understand things. Indeed, we must translate this ability to the workplace.
  • Lastly, the issues that people have with their own skill-set can be traced to the beliefs they hold about themselves.

Best Moments

'Talent comes in all different forms'

'Our values are core to ourselves'

'We have to lead with empathy, emotion and experience. We have to lead by caring about the person'

'What are you believing about yourself?'

VALUABLE RESOURCES

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

21 Mar 2022Building A Culture Of Psychological Safety00:27:09

Lucinda talks about psychological safety - why it is so important as a topic in this hybrid working environment, and what we can do in order to ensure its existence in our own organisations.

KEY TAKEAWAYS

  • The definition of psychological safety is being able to show and employ one's self without the fear of negative consequences in terms of self-image, status or career.
  • The main difference between psychological safety and trust is that psychological safety is about our beliefs around the group norms. Trust is about the beliefs we have about one another.
  • Psychological safety can also boost employee engagement. This is because people feel more valued and buy into the culture more, therefore are willing to go the extra mile in terms of productivity.
  • In the hybrid world, it is far harder to reach out when we feel that our knowledge base is lacking. In an office environment, the sense of camaraderie and support is far greater. We must recognise this.

BEST MOMENTS

'It's about feeling able to be yourself'

'We must make sure that we feel we are able to position ourselves against group norms. That we are able to make mistakes, ask questions and disagree'

'In this knowledge environment we need to make sure that people feel engaged'

'This new distance - it can mean that we feel less psychologically safe in our workplace'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher  

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/  

www.changesuperhero.com

www.hruprising.com        

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

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