The Good Leadership Podcast (Charles Good)

Today we are joined by Dr. Debbye Turner Bell. Dr. Debbye Turner Bell is a veterinarian, author, journalist, corporate trainer, and motivational speaker. She gained national recognition as Miss America 1990 and has since built a diverse career that includes being a minister and thought leader. With over two decades of experience, Dr. Debbye speaks on various topics, including leadership, communication, and overcoming challenges. In this episode, Dr. Debbye shares her inspiring journey of overcoming challenges and achieving impossible dreams. Dr. Bell also discusses the motivation behind writing her book, her experiences in pageantry, and the pivotal moments that defined her path to success. She then reflects on her upbringing, the significant influences in her life, and the determination required to pursue her passions despite setbacks. This episode is a powerful testament to faith, perseverance, and the relentless pursuit of one's purpose. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:26) (Tip) Overcoming Hardships (03:13) (Tip) The Role of Failure in Success (12:42) (Tip) Spiritual Growth and Faith (15:01) Journey to Miss America (25:46) Winning Miss America (33:30) Conclusion

Today, we are joined by Rich Horwath.

Rich Horwath is the founder and CEO of the Strategic Thinking Institute where he facilitates strategic thinking workshops for executive leadership teams to help them set strategic direction, create competitive advantage, and maximize their leadership performance.

He is a New York Times, Wall Street Journal, and USA Today bestselling author of eight books on strategic thinking, including his newest book: STRATEGIC: The Skill to Set Direction, Create Advantage, and Achieve Executive Excellence and the first ever graphic novel on strategic thinking entitled, StrategyMan vs. The Anti-Strategy Squad. Rich is also the author of the popular Harvard Business Review article, "How to Become a Better Strategic Thinker," and has appeared on ABC, NBC, CBS, and FOX TV.

He's been rated the #1 keynote speaker on strategic thinking at company and association events, including the SHRM National Strategy Conference. Rich is the creator of the proprietary Strategic Quotient (SQ) Assessment and host of the Strategic Minds podcast. Over the past 20 years, he has helped more than one million leaders around the world develop their strategic thinking and planning capabilities in pursuit of his vision to teach the world to be strategic.

Rich’s Website :https://www.strategyskills.com/

In this episode, we explore why leaders often fail due to a lack of focus, the importance of making strategic trade-offs, and how to create and sustain competitive advantage.

Through exercises like target practice and the contextual radar, we discuss ways to sharpen core competencies and make informed trade-offs that align with business strategy.

The episode features insights on non-traditional competitors, situational awareness, and the common pitfalls in leadership.

The discussion also includes practical tools and techniques to enhance preparation, simplify strategic planning, and move beyond operational effectiveness.

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:29) Technique: Target Practice for Clarity

(03:21) Tip: Making Strategic Trade-Offs

(06:54) Tip: Competitive Advantage

(09:46) Technique: Differentiation

(16:42) Tip: Situational Awareness and Preparation

(26:51) Tip: Lessons from John Wooden

(29:28) Conclusion

Jake Jacobs is an award-winning author, consultant and founder of Jake Jacobs Consulting, a global consulting firm that enables you to achieve results from change work faster, easier and better than you imagined possible. Over the past 35 years Jake has worked in 61 industries, from high tech to manufacturing to hospitality to entertainment to financial services. During that time, he’s consulted to 96 organizations, from Fortune 50 companies to New York City, national non-profits and the U.S. Army and Navy.  

Books by Jake Jacobs include: Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results; You Don’t Have To Do It Alone; and Real Time Strategic Change.   

Learn more about IMS and future sessions with thought leaders like Jake Jacobs: https://ims-online.com/

Timestamps:

0:00 Introduction

1:20 Eight levers of Aristotle

4:40 Change fatigue

11:55 Being more future focused

17:37 Believability Index

18:00 Change management

21:11 Rapid prototyping

24:10 Letting go of things that aren’t working

25:53 Change management principles

31:41 Call to action

36:35 Conclusion

May Busch is an international executive and career coach, speaker, facilitator, and the author of Accelerate: 9 Capabilities to Achieve Success at Any Career Stage. She is passionate about helping people thrive at work and reach their full potential. She is Senior Advisor and Executive in Residence in the Office of the President, and Professor of Practice at W.P. Carey School of Business, at ASU.   Previously, May enjoyed a 24-year career in investment banking, most recently as COO for Morgan Stanley Europe. She chaired the firm's European Diversity Council and was a member of its European Management Committee. A graduate of Harvard Business School, May is dedicated to promoting greater thought leadership, diversity, and entrepreneurial spirit in the workplace.   May's Book: https://maybusch.com/books/accelerate/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:15) Technique: Developing Capabilities (08:10) Tool: Career Potential S-Curve (03:04) Tip: Importance of People Skills (06:09) Tip: Owning Personal Development (13:39) Technique: The Learn-Do-Show Model (16:42) Tip: Team Leadership (20:52) Tip: Become a Talent Magnet (21:36) Technique: The Reframing of Work (22:45) Tip: Unifying compelling vision (23:29) Tip: Promoting team members (24:23) Conclusion

Patrick Donadio is an executive coach and author of "Communicating with IMPACT". He has coached two generations of leaders and their organizations to use his IMPACT process to communicate with clarity, lead more effectively, present with power, and improve results.

For the past 30 years, Patrick has empowered audiences nationally and internationally. He has trained thousands of people, in a vast array of industries, from Fortune 100 companies to associations and governmental organizations.

As an educator, he has taught communications at the University of Notre Dame, The Weatherhead School of Management, The Ohio State University, and The John Glenn College of Public Affairs. Patrick's expertise has been featured in the media including: NBC TV, TIME, Psychology Today, Smart Business, Money, The Huffington Post, Columbus CEO, and numerous industry journals.

Communicating with IMPACT Book: https://patrickdonadio.com/product/communicating-with-impact/

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Learn more about IMS and future sessions with thought leaders like Patrick Donadio: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) -https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:06) Patrick’s background

(02:30) Virtual communication difficulties

(03:20) Communication best practices

(05:43) Tool: Laser focused intention

(07:39) Message stage

(11:05) How to peak curiosity during communication

(12:20) Tool: Push vs pull language

(13:54) Effective call to actions with written and verbal communication

(15:41) Written and email communication

(16:26) Tip: Make a meaningful subject line

(17:24) Tip: Write concisely

(18:45) Activation stage

(21:12) Tip: Active listening

(27:15) Storytelling

(28:37) Clarification stage

(31:37) Transformation stage

(33:23) Tip: Dealing with a difficult issue or a person

(35:59) Key takeaways

(36:54) Conclusion

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one on the business book chart and remained there for a further 24 weeks.

Building on his background in psychology, Paul's aim is to deliver a practical, relevant message that can make an immediate impact on people's professional and personal lives. His approach is considered both inspirational and humorous as he seeks to deliver a memorable experience that equips people with insights and ideas to increase their personal effectiveness and impact.

SUMO (Shut Up, Move On) Book: https://www.amazon.com/S-U-M-Shut-Move-Straight-Talking-Succeeding/dp/0857086227

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Learn more about IMS and future sessions with experts like Paul McGee: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(02:16) Straight talking and communication 

(03:27) Making your messages memorable

(07:29) People don’t remember what you say, they remember how you make them feel

(10:10) Understanding audience needs

(13:49) Focusing on features rather than selling benefits

(16:30) Positive mindset

(18:45) Become an artist

(20:17) Tool: Incorporate stories in your communication

(24:28) Building a storytelling culture

(27:12) Communicate in a more visual, memorable way

(30:16) Key takeaways

(31:02) Conclusion

Dan Ariely is the bestselling author of Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty. He is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and is the founder of the Center for Advanced Hindsight. His work has been featured in the New York Times, the Wall Street Journal, the Washington Post, the Boston Globe, and elsewhere.   Dan's Books: https://danariely.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters:

(00:00) Introduction

(01:09) Tool: Funnel of misbelief

(02:24) Tool: Personality traits and misbelief

(07:10) Tip: Ostracism and social dynamics

(14:46) Tool: Cognitive dissonance and trust

(20:54) Technique: Breaking the cycle of mistrust

(24:36) Tip: Superman comparison

(25:27) Tool: Creating a system for the mind

(26:47) Tip: Recognizing susceptibility to misinformation

(27:34) Technique: Addressing the challenges of misinformation

(28:22) Key takeaway

(29:03) Conclusion

Today, we are joined by Christine Comaford. For over 35 years leadership and culture coach, New York Times bestselling author, and serial entrepreneur Christine Comaford has helped organizations navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. During her diverse career she has consulted with over 700 of the Fortune 1000, 300 mid-sized enterprises, 2 White House administrations, and 8 billionaires. An entrepreneur who has built and sold five companies with an average ROI of 700 percent, she was a software engineer in the early days of Microsoft and Apple. Christine is a human behavior expert, a leadership columnist for Forbes.com, and the New York Times bestselling author of Power Your Tribe, SmartTribes and Rules for Renegades. In this episode, Christine Comaford unpacks the core components of successful team management, offering insights on maintaining accountability and leveraging true influence. Explore the impact of metaprograms on effective communication, the importance of addressing burnout for sustainable results, and the key strategies for initiating a 'Smart Tribe'. Learn about the six levels of change, from environment to core beliefs, and discover the four factors essential for creating high-performing teams. Understand the significance of learning organizations and how leaders can create legacies by fostering emotional engagement and innovation within their teams. Christine Comaford’s Website: https://smarttribesinstitute.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:38) Technique: True Influence, Metaprograms and Leadership Challenges (08:37) Tip: Sustainable Results and Avoiding Burnout (11:20) Tip: Keys to Starting Your Smart Tribe (17:06) Tool: Overcoming Resistance to Change (19:40) Tool: Four Factors of Sustainable Tribes (24:03) Technique: Measuring ROI (25:13) Conclusion

Ryan is an HR Leader with 20+ years of experience in transformational Learning, Talent Management and Talent Development at executive levels in fast-paced, corporations of all sizes. His niche is in building high performing teams, creating a vision and bringing others along. He is a creator and builder at heart that thrives on devising creative but practical talent, people and learning strategies. He is currently the Head of Learning and Development at Ameren. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:59) Ryan’s career journey (05:14) Learning culture at Ameren (08:33) Leadership pipeline at Ameren (13:23) Tip: Driving behavior change in L&D (18:26) Ameren’s exciting learning initiatives (21:16) Technique: Agile sprints (22:04) Building the training program (27:35) IMS partnership (28:34) Techniques: Marketing strategies for training programs (34:23) Challenges in modern leadership (37:49) Future of L&D (41:57) Conclusion

Park Howell is known as The World’s Most Industrious Storyteller helping leaders of purpose-driven brands grow. His 35 years in brand creation includes 20 years running his own ad agency. He is also the founder of the Business of Story, a proven platform based on his 10-step Story Cycle System™ to clarify your story, amplify your impact and simplify your life.  

He hosts a popular weekly Business of Story podcast which ranked among the top 10 percent of the most downloaded podcasts in the world. His book, Brand Bewitchery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand, helps readers clarify their brand story and teaches how to tell it through three proven narrative frameworks to captivate audiences and convert customers   

Learn more about IMS and future sessions with thought leaders like Park Howell: https://ims-online.com/

Timestamps:

0:00 Introduction

1:41 Background and Family

3:56 Storytelling

6:40 Developing storytelling ability

9:11 Steps of storytelling

11:25 Storytelling is everywhere

12:30 Identifying the problem

16:18 Story Cycle System

20:08 Hero’s Journey

23:13 ABT (And, But, Therefore) and the storytelling process

26:40 Principles in storytelling

29:30 Storytelling process in sales

31:52 Key takeaway

34:21 Conclusion

Dr. Graeme Codrington is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools.  

Learn more about IMS and future sessions with thought leaders like Dr. Graeme Codrington: https://ims-online.com/

Chapters:

0:00 Introduction

01:45 How to stay ahead of the curve?

04:41 The right mindset

09:22 Mindset shift

18:26 Passing fad vs inflection point

24:44 Adaptive leadership

29:03 Key takeaway

31:43 Conclusion

Dr. Kathy Pearson is a strategist, systems thinking expert, and authority in decision making. She is also an award-winning educator who works extensively with mid-to senior-level executives, including high potentials and executive teams. Kathy works closely with Executive Education groups including the Wharton School, Duke CE, Smith College, and the Institute for Management Studies, as well as directly with global organizations. Kathy teaches on a variety of topics including Critical Thinking, Strategic Agility, Change Management and Strategic Execution.  

She is the co-author of The Perceptive Leader: A Handbook for Leading in an Environment of Uncertainty. She received her B.S. degree in theoretical mathematics from Auburn University, her M.S. degree in Decision Sciences from Georgia State University, and her Ph.D. in industrial engineering from Northwestern University.  

Learn more about IMS and future sessions with thought leaders like Dr. Kathy Pearson: https://ims-online.com/

Chapters:

0:00 Introduction

02:19 Decision making is harder now!

03:57 Range of alternatives

04:56 Leadership example from her book

06:25 New leaders bring new perspectives

08:43 Overconfidence bias

10:11 Multi-tracking thinking

11:47 Thought Experiential Frames

14:04 Out of the box thinking

14:52 Too many options!

15:55 Establishing decision rights

19:43 Historical Examples of leadership

24:48 Future Uncertainties

31:31 Adaptable organizations

35:54 Unknown unknowns

43:40 Case study and example

48:23 Conclusion

Jackson Nickerson has a long and distinguished career teaching, researching, consulting, administering, and entrepreneuring. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  

As the Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led many innovations including one of the first Executive Master of Science in Leadership degrees in the nation, doubled executive enrollment, and increased revenue by 75%. He was the first ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in Sao Paulo Brazil and a frequent collaborator with Center for Homeland Defense and Security at the Naval Post Graduate School. 

He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.

Jackson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.

Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_Nickerson

Dr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/

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Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(00:53) Dr. Nickerson’s background

(01:35) Why is problem solving hard?

(02:56) Teams often solve the wrong problem

(04:45) Common problems in leaders

(05:10) Tool: Strategies to stop bias

(07:10) Tool: Strategies to minimize confirmation bias effects

(08:59) Tool: Framing effect

(10:49) Thinking traps

(14:05) Enhancing critical strategic thinking

(18:21) Conclusion

Sydney Finkelstein is the Steven Roth Professor of Management at the Tuck School of Business at Dartmouth College. He holds degrees from Concordia University (Montreal), the London School of Economics and a Ph.D. from Columbia University.

Professor Finkelstein has published more than 25 books and 100 articles, including the bestsellers Why Smart Executives Fail and Superbosses: How Exceptional Leaders Master the Flow of Talent, which LinkedIn Chairman Reid Hoffman calls the "leadership guide for the Networked Age."

Dr. Finkelstein's Books: https://www.amazon.com/stores/Sydney-Finkelstein/author/B001H6QOEM

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Learn more about IMS and future sessions with thought leaders like Dr. Sydney Finkelstein: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters: (00:00) Introduction (01:05) Superbosses background (02:43) Superbosses across different industries (06:23) 3 types of Superbosses (10:21) Superbosses are everywhere and aren’t always in leadership positions (12:39) Tip: Advice to people early in their careers (15:01) Coaching, delegating, and vision (16:52) Tool: Habits of SuperBosses (21:28) Motivating employees (23:36) Galvanize employees around a vision (26:08) The why of your business and work (28:05) Leadership is not linear (29:37) What Superbosses look for in other people (32:55) Untapped talent pools (35:01) Conclusion

Today, we are joined by Kevin Evers.

Kevin Evers is a senior editor at Harvard Business Review. Passionate about shaping groundbreaking research and amplifying pioneering ideas, he has edited bestselling and award-winning books on high performance, creativity, innovation, digital disruption, marketing, and strategy. He has also written popular articles on brain science, Hollywood blockbusters, the art of persuasion, and the unpredictability of success. His newest book, ‘There's Nothing Like This: The Strategic Genius of Taylor Swift’. 

In this episode, we explore how Taylor Swift's career represents a masterclass in business strategy and leadership. Kevin reveals how Swift's approach to her career mirrors proven business concepts including blue ocean strategy, the job-to-be-done theory, and anti-fragility. 

Key topics include:

• How Swift identified and cultivated an overlooked market segment in country music, similar to Marvel's strategy with college students in the 1960s

• The strategic approach Swift took to transitioning from country to pop music while maintaining her core audience

• How Swift transforms controversies into opportunities by controlling her narrative and turning challenges into art

• The concept of "productive paranoia" that helps Swift anticipate industry changes and evolve ahead of trends

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesgood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(01:30) Introduction

(02:40) Tip: Why Swift Succeeded Where Other Young Artists Failed

(05:10) Technique: Understanding and Connecting with Target Audiences

(06:00) Tool: The Marvel Comics Comparison: Tapping Overlooked Markets

(08:00) Technique: Strategic Transition from Country to Pop Music

(11:30) Tool: Turning Controversy into Strategic Advantage

(15:00) Technique: The Job-to-be-Done Theory in Swift's Career

(19:20) Tool: Productive Paranoia: Staying Ahead of Industry Changes

(22:10) Tip: Leadership Lessons from Swift's Reinvention Process

(25:50) Conclusion

Today, we unpack the book "Made to Stick" by Chip and Dan Heath.In this book profile, we uncover why some ideas thrive while others fade away, revealing the science behind creating messages that stick in people's minds. Charles breaks down the six key principles from the Heath brothers' acclaimed book that transform ordinary communication into unforgettable ideas that drive action.Key topics include:• How simplicity creates clarity without oversimplification• Using the element of surprise to capture and maintain attention• Why concrete language trumps abstract concepts every time• Building credibility when you lack authority or endorsements• Making people care by appealing to self-interest and group identity• Leveraging different story types to inspire action through simulationLearn from Charles's breakdown how to make your ideas impossible to ignore by applying these proven principles. Discover practical techniques that will transform how you communicate, persuade, and inspire others in both personal and professional settings.Made to Stick Book: https://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction(01:20) Simplicity - Distilling Ideas to Their Core (04:30) Unexpectedness - Breaking Patterns for Attention (08:20) Concreteness - Making Ideas Clear and Memorable (10:40) Credibility - Building Believability Without Authority (13:30) Emotion - Making People Care About Your Message (15:40) Stories - Inspiring Action Through Narrative (17:50) Applying the SUCCESs Framework in Communication

Today, we are joined by Tatiana Kolovou, an award-winning Teaching Professor at Indiana University’s Kelley School of Business. Tatiana teaches Cross Cultural and Business Communication to MBA, undergraduate students and executives. Tatiana has reached over 10 million learners in multiple courses through her online platform. Her emphasis on communication, resilience and workplace effectiveness has a unique perspective on how to lean into the uncomfortable to become a stronger leader and a stronger professional. She produces a newsletter with over 48,000 subscribers and a live show averaging an audience of 3,000 plus attendees from 33 countries worldwide. In this episode, we explore crucial aspects of interpersonal communication, from mastering small talk to crafting compelling elevator pitches. Tatiana provides actionable strategies for enhancing virtual communication, as well as tips for engaging with strangers and influential individuals. Join us for practical insights and time-tested techniques to elevate your effectiveness in both personal and professional interactions. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:08) Tip: Mastering small talk and speaking to strangers (04:36) Tip: Engaging with influential individuals (06:27) Tool: Becoming a better conversationalist (13:51) Tip: Crafting compelling elevator pitches (19:04) Tool: The power of storytelling in communication (23:10) Tool: Effective virtual communication strategies (29:44) Conclusion

Dr. Jason Womack is an Instructor of Leadership Studies at a Military University and author of the best-selling books Get Momentum and Your Best Just Got Better. teaches practical solutions to the everyday workflow that will free you up to focus on your bigger leadership goals and projects. He provides practical methods to maximize tools, systems, and processes to achieve quality work/life balance.

Dr. Jason Womack's Books: https://www.amazon.com/stores/Jason-W.-Womack/author/B005N3257A

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Learn more about IMS and future sessions with thought leaders like Dr. Jason Womack: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:10) Journey to writing “Get Momentum”

(03:21) Tip: How to get unstuck and move ahead

(06:41) What do I want to be known for?

(09:12) Whom can I learn from?

(12:47) Where am I making progress?

(16:43) Motivation

(21:33) Tip: Manage your long term goal by building consistency in your daily routine

(23:23) Tip: Speed up and work faster by reducing the drag of unfinished business

(24:25) Tip: Push your limits by adding self-care to your routine

(26:30) Conclusion

Helene Segura is known for her thought-provoking, yet entertaining time management programs that teach practical productivity tools, Helene delivers an experience that resonates deeply and inspires change. She has been featured organizational expert in more than 150 media interviews and is the author of three books - two of which were Amazon best-sellers. Her latest book, The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer (New World Library), is the go-to time management resource for thousands of professionals around the world.  

Learn more about IMS and future sessions with thought leaders like Helene Segura: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:09 The Inefficiency Assassin

02:14 Time blocking and task oriented productivity systems

03:16 Time blocking system

05:40 Time Estimation

08:04 Buffer time or cushion time

10:11 3+3 philosophy

13:13 Unsustainable productivity

17:20 More efficient, more work?

21:54 Decluttering emails

26:14 Using Generic email address on forms or business cards

27:34 How to use the bcc line

28:33 How to prioritize emails

31:00 Automating emails to save time

34:04 Chop days

35:35 Procrastination and time management

41:15 Starting is always the toughest step

42:54 Conclusion

Brent Gleeson is a Navy SEAL combat veteran, award-winning entrepreneur, best-selling author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture, resilience, and organizational transformation.

Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, best-selling author and acclaimed speaker on topics ranging from leadership and building high performance teams to culture and organizational transformation. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com.

He is the bestselling author of Embrace the Suck and TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, which was a #1 New Release in the categories of Organizational Change and Business Structural Adjustment.

Brent's Books: https://www.amazon.com/Books-Brent-Gleeson/s?rh=n%3A283155%2Cp_27%3ABrent+Gleeson

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Learn more about IMS and future sessions with thought leaders like Brent Gleeson: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:02) Brent’s background

(05:01) Similarities between the military and leadership

(07:55) No organization is perfect

(09:30) Writing Embrace the Suck: The Navy SEAL Way to an Extraordinary Life

(13:07) 3 categories of resilience: Challenge, Commitment and Control

(18:27) Tip: Looking at pain as a pathway to success

(20:32) Experiencing emotions through suffering practices

(22:21) Types of suffering and dealing with it

(23:55) Process of retaining resilience

(28:12) Orientation to personal values plays a huge role in resilience

(33:22) Tool: Dealing with temptation

(37:17) Keeping in mind the negative consequences of temptations

(40:32) Success comes from overcoming adversities

(42:28) Tip: Be a lifelong learner

(44:17) Tip: Only focus on what's in your immediate control

(47:42) Training is critically important for continuous improvement

(51:48) In times of recessions, companies should invest in developing their people

(53:14) Key takeaway

(56:40) Conclusion

Dr. Michael Woodward is a Clinical Assistant Professor of Executive Coaching at New York University (NYU) where he leads the Master of Science program in Executive Coaching and Organizational Consulting. As a consultant and professional coach, Dr. Woody works with both private and corporate clients on building management and leadership capacity. His latest book is titled, The Digital Coaching Revolution: How to Support Employee Development with Coaching Tech. Dr. Woodward's Book: https://www.amazon.com/Digital-Coaching-Revolution-Employee-Development/dp/1398612510 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:40) Challenges in coaching during the pandemic (05:31) Impact of coaching post-pandemic (09:41) Tool: Evolution of digital coaching platforms (12:39) Tip: Categorization of coaching services (15:59) Challenges in democratizing coaching (18:43) Technique: Measuring the impact of coaching (21:55) Tip: Influence of sports coaching (23:23) Tool: The Ovida platform (24:25) Integrating AI into coaching (25:51) Conclusion

Tatiana Kolovou is an award-winning teaching professor in the department of Management and Entrepreneurship at the Kelley School of Business, Indiana University. Tatiana teaches Cross Cultural and Business Communication to MBA, undergraduate students and executives. Tatiana has reached over 10 million learners in multiple courses through her online platform.

Her emphasis on communication, resilience and workplace effectiveness has a unique perspective on how to lean into the uncomfortable to become a stronger leader and a stronger professional. She produces a newsletter with over 48,000 subscribers and a live show averaging an audience of 3,000 plus attendees from 33 countries worldwide. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:05) Tool: The four building blocks of communication (01:28) Technique: Focusing on the audience (02:26) Tip: Tailoring your message (04:16) Tip: Understanding the message beyond words (05:55) Tip: The role of context in communication (06:49) Tool: The power of listening (08:32) Tool: Practical listening skills (15:50) Tip: Making your message stick (16:16 )Technique: Using alliteration and concrete examples (21:26) Tip: The impact of analogies and metaphors (22:41) Tool: The art of chiasmus (24:24) Conclusion

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this episode, Dr. Scheer shares his journey from his doctoral program research at the University of Missouri to conducting national research on trust in various industries. We delve deeply into the critical role of trust within organizations, the trust gap between leaders and frontline employees, and the pervasive impacts of distrust. Dr. Scheer also discusses practical strategies for building and measuring trust, including the three key building blocks: competency, problem-solving, and care for others. Additionally, Dr. Scheer provides actionable insights into common trust challenges and how organizations can co-create authentic engagement and loyalty among teams and employees. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) (Corey's Journey into Trust Research (02:39) (Tool) The Trust Gap in Organizations (05:21) (Tip) Benefits of Building Trust (07:10) (Tool) The Trust Perception Gap (11:58) (Technique) Identifying and Addressing Trust Issues (13:52) (Tool) The Biohazard Symbol and Trust (17:14) (Tip) Common Trust Problems (19:10) (Technique) Measuring Trust as a KPI (20:12) (Tool) The Trust Proposition (23:34) (Technique) Building a Trust Framework (27:32) Conclusion

Scott Osman is the cofounder and CEO of 100 Coaches, a company that offers services and opportunities that amplify the collective impact of its members. He has over six years of experience in preparing, developing, and energizing inspired leaders for the future, as a certified executive coach and a member of the Marshall Goldsmith Stakeholder Centered Coaching network.

Jacquelyn Lane is the President of 100 Coaches Agency, an organization designed to amplify the collective impact of the world’s most iconic leadership thinkers and executive coaches. She is the co-designer of 100 Coaches Agency proprietary curation process and the company’s relationship-first philosophy. In her role as President, she oversees the growth and development of the Agency, serves as a critical pillar of the 100 Coaches community, and is a member of the editorial team that selects the authors and titles published in their new book imprint, 100 Coaches Publishing.

They are the co-authors of Becoming Coachable: Unleashing the Power of Executive Coaching to Transform Your Leadership and Life.

Becoming Coachable Book: https://becomingcoachable.com/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(02:50) Tip: The importance of being coachable

(04:04) Coaching as an investment

(06:48) Tool: Difference between coaching and mentoring

(09:22) The curse of expertise

(11:14) Tip: The two most common types of coaches

(12:20) Technique: The curation process for finding the right coach

(17:29) Tip: Lessons from Peter Drucker on leadership

(20:37) Tip: Be open to change in the coaching process

(25:23) Tip: Blind spots and the need for feedback

(27:56) Technique: How to receive feedback and the power of saying thank you

(29:20) Tip: Overcoming the hurdle of expecting others to have the same level of passion

(31:33) Taking action and being held accountable by a coach

(36:05) Tool: Difference between feedback and accountability

(38:24) Tool: The 20 Question Process

(42:43) Different leadership styles

(48:24) Key takeaway

(48:49) Conclusion

Today, we are joined by Mike McCartney.Mike McCartney has successfully coached leaders at all levels, from Fortune 500 C-Suites to family-owned businesses. He’s one of a few who’s earned the title, “Master Coach” from Marshall Goldsmith, and the credibility to be one of his instructors. Mike is also an executive coach with University of Michigan’s Ross School of Business, and a graduate of The Ohio State University. In days past, Mike was a professional rodeo athlete; lessons learned then are used in his coaching today—“It ain’t his first rodeo.”In this episode, we explore how rodeo fundamentals translate into business excellence and the mindset shifts that separate great leaders from the rest.Key topics include:• Why getting honest feedback is the greatest challenge for executives• How mental preparation and resilience from rodeo apply to leadership• The importance of humility and listening in building influence• Why involving others in your development journey accelerates growth• How to turn stakeholder feedback into meaningful leadership improvement-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Getting Honest Feedback as a Leader(02:15) Tip: Rodeo Lessons in Leadership Preparation(04:00) Technique: Building Influence Without Relying on Title(05:15) Tool: Three Core Leadership Responsibilities(06:45) Tip: The Power of Stakeholder-Centered Coaching(08:00) Technique: Making Feedback Easier to Receive(11:15) Tip: Why Leadership Development Isn't a Solo Journey(15:00) Tool: Building Trust and Authenticity with Teams(19:00) Technique: Turning Conflicts into Productive Conversations(21:00) Tip: Mental Preparation from Rodeo to Boardroom(30:00) Tool: Finding Fresh Perspectives in Leadership(36:00) Tip: Leadership Lessons from the Rodeo Arena(39:15) Technique: The Untapped Resource of Spouse Feedback(41:10) Conclusion

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. 

Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”

Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/

Chapters:

00:00 Introduction

01:09 Ellen’s career journey

02:18 The difference between managing and leading

04:53 Tools for accountability

08:56 Hiring and firing

10:38 Accountability is a gift

12:31 Delegation for new leaders

14:59 Tiered approach to delegation

18:44 Motivating your staff

21:40 Appreciating and recognizing your team

23:15 Accepting positive feedback

24:44 Ellen’s reading recommendation 

25:39 Conclusion

Dr. Michael Woodward is a Clinical Assistant Professor of Executive Coaching at New York University (NYU) where he leads the Master of Science program in Executive Coaching and Organizational Consulting. As a consultant and professional coach, Dr. Woody works with both private and corporate clients on building management and leadership capacity. His latest book is titled, The Digital Coaching Revolution: How to Support Employee Development with Coaching Tech. Dr. Woodward's Book: https://www.amazon.com/Digital-Coaching-Revolution-Employee-Development/dp/1398612510 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) Tip: Genuine human connection in coaching (05:26) The impact of health coaching on other coaching domains (07:42) Tool: AI in coaching and its potential impact (12:46) Tool: AI-driven feedback and personalized learning (18:13) Tip: The future of the digital coaching (20:19) Tip: How to embrace the coaching revolution (21:26) Conclusion

Merideth Seymour MA, MA, CPTD, SLE is a Senior Consultant at Nationwide Insurance focused on the Learning and Development of their business leaders.

She is a passionate performance improvement consultant who provides leadership and behavioral learning solutions driving partnership, ownership and engagement for the leaders to which they are delivered. Merideth is sought out by geographically dispersed teams to deepen trust, close skill gaps and improve team and organizational performance.

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Learn more about IMS and future sessions: ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:00) Merideth’s background

(03:13) Virtual vs. in-person interaction

(04:11) Helping leaders grow and develop at Nationwide

(06:23) Leadership development programs at Nationwide

(08:37) 3 areas of learning - sponsorship, associate, and professional

(11:44) Data driven decisions and use of generative AI

(13:20) Emerging Leader Certification with IMS

(15:44) Feedback from associates, leaders, and personal testimonial

(16:36) Hybrid teaming and clear calendar invitations

(18:16) Challenges with leading hybrid teams at Nationwide

(19:48) Conclusion

In this solo episode of The Good Leadership Podcast, we explore the often overlooked yet crucial trait of humility in leadership. Discover why humility is essential for great leaders and how it fosters trust, teamwork, and a positive work culture. Learn about famous examples of humble leaders like Mahatma Gandhi, Elon Musk, Satya Nadella, and Indra Nooyi, and debunk common myths surrounding humility in leadership. Gain practical tips to incorporate more humility into your own leadership style to enhance decision-making and build stronger connections with your team. Whether you're leading a team or rising the ranks, this episode reveals how humility can be a leadership asset. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:48) Defining Humility in Leadership (02:01) Benefits of Humble Leadership (04:01) Famous Examples of Humble Leaders (06:47) Debunking Myths About Humility (11:28) Practical Tips for Humble Leadership (13:53) Conclusion

Dr. Clinton Longenecker is an award-winning business educator, researcher, author, motivational speaker, and executive coach who was recently recognized by The Economist as one of the top 15 business professors in the world.

A thought leader in rapid performance improvement, Dr. Longenecker has published over 180 journal articles in America's top academic and professional journals. He is also the author of two best-selling books, including Getting Results: Five Absolutes for High Performance and The Two-Minute Drill: Lessons for Rapid Organizational Improvement from America's Greatest Game. Dr. Longenecker has helped transform the talents of thousands of business leaders in some of America's best companies from coast-to-coast.

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Learn more about IMS and future sessions with thought leaders like Dr. Clint Longenecker: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:43) Leaders are paid to deliver results

(03:36) Factors for ineffective leadership

(04:22) Lack of trustworthiness

(05:40) Qualities of ethical leaders

(07:17) What are ethics?

(08:12) Fundamentals of ethical decision making

(09:27) Temptations associated with higher positions

(12:29) Tool: Temptation mapping

(14:33) Significance of mapping process

(15:10) Tool: Building guardrails

(18:46) Tip: Find accountability partners

(19:21) Tip: Advice for senior leaders

(20:43) Tool: Concept of STOP (Sit, Think, Optimize & Purposeful Performance)

(21:38) Slowing down

(23:14) Becoming a better version of yourself

(25:24) Servant leadership

(26:04) A great marriage/relationship helps you stay humble

(28:22) Accountability is the number one factor for good leadership

(29:31) We are all works in progress

(31:22) Key takeaway

(32:29) Conclusion

Margaret Morford has worked as an attorney, specializing in employment law and has been the Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country, including Wall Street Journal, New York Times, Chicago Tribune and USA Today. 

She is also the author of two best-selling business books, "Management Courage - Having the Heart of a Lion" and "The Hidden Language of Business - Workplace Politics, Power & Influence."

Learn more about IMS and future sessions with thought leaders like Margaret Morford: https://ims-online.com/

Chapters:
0:00 Introduction

1:51 Workplace politics

4:20 Workplace politics in a hybrid setup

5:26 Strategy to build relationships in hybrid setup

7:32 Stress and burnout at work

12:23 Power signals

18:30 Organizational barrier to overcome negativity

22:11 Identifying power brokers

24:49 How to be perceived by peers for promotion

29:13 Honest feedback

31:41 First step to apply in the critical leadership

32:48 Conclusion

Today, we are joined by Dr. Wendy Wood. Dr. Wendy Wood is Provost Professor of Psychology and Business at the University of Southern California, where she teaches classes on behavior change. Given her research over the past 30 years, she is widely considered the world scientific expert on habit formation and change. She has published over 100 articles, and her research has been supported by Proctor & Gamble, National Science Foundation, the Templeton Foundation, and the Radcliffe Institute. She is the author of Good Habits, Bad Habits. Dr. Wood is a popular speaker at scientific conferences and with a broad range of professional groups. In 2018, she gave the inaugural address in Paris for the Sorbonne-INSEAD Distinguished Chair in Behavioral Science. Her work has been featured in The New York Times, NPR, Washington Post, on radio shows like Freakanomics, and in podcasts like the People’s Pharmacy. In this episode, Dr. Wendy Wood teaches us the science of habit formation and maintenance. The discussion covers the effectiveness of uncertain rewards in reinforcing behaviors, the significance of repetition, and how to leverage context to build and sustain habits. She also explains habit stacking, habit discontinuity, and the role of rituals. Finally, Dr. Wood emphasizes the critical role of environment in shaping our behaviors, advocating for a focus on creating supportive contexts over relying solely on willpower. Dr. Wendy Wood’s Website: https://dornsife.usc.edu/wendy-wood/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (03:53) Tool: The Power of Repetition in Habit Building (07:00) Techniques: Habit Stacking and Swapping (09:00) Tip: Leveraging Life Changes for New Habits (11:05) Tip: Stress and Its Impact on Habits (15:46) Tip: Rituals vs. Habits (19:13) Tool: Context and Environment in Habit Formation (22:13) Addiction vs. Habit (25:25) Conclusion

Today, we are joined by Bill Williams. He's called "Electric Bill" for a reason. Bill Williams is on a mission to shock us out of our static daily routines. He is known for his unique brand of electrified methodologies for the workplace, now available to you in electric Life. Bill's honest, succinct, and enthusiastic approach to leadership has inspired and reshaped countless national organizations over the span of thirty years. Whether coaching an individual over Zoom, or speaking to rooms of more than a thousand delegates, Bill's impact is equally felt. His power comes from hearing "No" and reformulating it as "Not Yet." Bill is the CEO of the boutique leadership development firm, The B4 Group Inc, and the host and brand ambassador for The Art of Leadership Signature Summit / The Art of Leadership Women. Bill caters his solution-based strategies to individuals and corporations in the private, public, and not-for-profit sectors. In this episode, Bill discusses the importance of reframing mistakes as learning opportunities for leaders. He emphasizes the value of self-awareness, psychological safety within teams, and the significance of recognizing individual contributions. Bill shares personal anecdotes, including a story about Sir Ken Robinson and reflections on maintaining authenticity and empathy in leadership. The discussion finishes with the dangers of toxic positivity and the benefits of a reciprocal, appreciative work culture. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:38) Tip: The iPhone Example: Iteration and Innovation (03:08) Tip: Sir Ken Robinson: Overcoming Challenges (05:48) Technique: Creating Psychological Safety in Organizations (06:24) Tool: The Dr. STAR Framework for Leadership (11:28) Tip: The Importance of Authenticity and Emotional Intelligence (19:49) Tip: The Power of Reciprocity and Genuine Appreciation (22:59) Tip: The Story of the Two Monks: Letting Go of Burdens (25:31) Conclusion

Jason D. Patent, Ph.D. (he/him), is founder and principal at JP Global Lead LLC and co-founder of BridgeLabs. A fluent speaker of Mandarin Chinese, he is an organizational leader, consultant, author, thought leader, instructor, and workshop facilitator in the fields of global leadership and global diversity, equity, and inclusion. For seven years he was Director of the Robertson Center for Intercultural Leadership at U.C. Berkeley’s International House.

Jason's Book: https://www.jasonpatent.com/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:30) Tip: Power dynamics in the workplace

(06:01) Tip: Seek honest feedback

(13:18) Technique: Empowering employees

(17:00) Technique: Emotional regulation and workplace interactions

(20:11) Tool: Amygdala hijack and emotional reaction

(21:43) Conclusion

Today, we are joined by Kevin Ray, Vice President of Learning and Development at Erie Insurance.

Kevin joined Erie Insurance in 1992 and is the Vice President of the Learning & Development Department at Erie Insurance. He leads a team of Employees who design and deliver learning training for ERIE Agents, Employees, Leaders, and Partners with business areas to assess and implement training solutions. He has held various positions in the department as an Education Specialist, Education Consultant and Delivery Manager. 

He previously worked as an Underwriter in the Personal Lines Underwriting Department after completing The ERIE’s first Multi-Line Underwriter Training Program. Kevin is Chairman of the CIC Board of Directors for The National Alliance for Insurance Education and Research and is a past Chairman and Board Member of the Academy Board of Directors. Kevin is a Member and Chair of the Inclusion, Diversity & Equity Awareness (IDEA) Committee of the Society for Chartered Property Casualty Underwriters, is the 2024 President of the Presque Isle Chapter of CPCU, is an Advisory Board Member of The Institute for Management Studies and a member of the Ohio Insurance Institute’s Education Committee. 

He has been a long-time instructor of insurance courses for The Institutes and was recognized as an Outstanding Course Leader. Kevin has served as Co-Lead of ERIE’s synERgIzE Employee Resource Group which promotes events and education in support of ERIE’s diversity & inclusion initiatives.

Reach out to Kevin: kevin.ray@erieinsurance.com

In this episode, we discuss the evolution of leadership development at Erie Insurance over Kevin's 33-year tenure, emphasizing the company's commitment to internal growth, strategic alignment with core capabilities, and the importance of empathy and self-development for leaders. 

Kevin shares the unique challenges in the insurance industry and how Erie addresses them, including their partnership with IMS. 

Learn more about their leadership training programs and get valuable insights on strengthening your own leadership development strategies.

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:46) Kevin’s Journey to Erie Insurance

(03:23) Leadership & Development at Erie Insurance

(04:44) The Evolution of Leadership Programs

(08:09) Partnership with IMS

(12:45) Challenges in the Insurance Industry

(18:09) Advice for Strengthening Leadership Programs

(20:52) Conclusion

Carole Cowperthwaite-O'Hagan has a passion for creating breakthrough strategies for her clients. Her special focus has been coaching skills, women's success, and work/life balance. She is especially gifted in the areas of persuasion, integrating work and life, and coaching skills in the workplace.  

Carole is the co-author of Tough Time Tactics and The Coaching Conversation.  

Learn more about IMS and future sessions with thought leaders like Carole Cowperthwaite-O'Hagan: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:00 Definition of Coaching

02:04 Phase 1- Gathering info

03:02 Phase 2- Reflect and clarify

04:21 Phase 3- Brainstorm solutions

05:00 When is the right time to move to phase three?

06:00 Phase 4- Focus

07:30 Can the first 4 steps be done in one meeting?

08:27 Phase 5- Assess and measure

09:26 Importance of Smart goals

13:18 Asking the right questions - Ask open ended questions

14:51 Five different types of questions you could ask

15:36 Emotional questions

16:24 Behavioral questions

18:23 Relational questions

19:29 Spiritual questions

20:18 Being silent and waiting for a response

23:00 Positive accountability

25:01 Apathetic culture

26:13 Focus first needs to be on the relationship and building trust

27:34 Three different types of listening modes in coaching

29:50 Tips for leaders to improve their listening skills

30:55 Advice to new leaders that are coming into the coaching profession?

35:29 Common coaching challenges

37:56 Challenges with one-on-one coaching

41:47 Coach 'em up or Coach 'em out

45:15 Tips for the leaders to take coaching to the next level

46:20 Conclusion

Today, we are joined by Dr. Wendy Wood. Dr. Wendy Wood is Provost Professor of Psychology and Business at the University of Southern California, where she teaches classes on behavior change. Given her research over the past 30 years, she is widely considered the world scientific expert on habit formation and change. She has published over 100 articles, and her research has been supported by Proctor & Gamble, National Science Foundation, the Templeton Foundation, and the Radcliffe Institute. She is the author of Good Habits, Bad Habits. Dr. Wood is a popular speaker at scientific conferences and with a broad range of professional groups. In 2018, she gave the inaugural address in Paris for the Sorbonne-INSEAD Distinguished Chair in Behavioral Science. Her work has been featured in The New York Times, NPR, Washington Post, on radio shows like Freakanomics, and in podcasts like the People’s Pharmacy. In this episode, we cover the science behind our habits and how they influence our daily behaviors. Wendy highlights the significant role of the non-conscious brain and the habit part of our brain that drives much of what we do without our conscious awareness. We also explore the differences between habits and one-off decisions driven by willpower, the process of habit formation through repetition and rewards, and the concept of ideomotor action introduced by William James. This episode touches on the introspection illusion, the critical role of environmental context in shaping our habits, and practical strategies for forming and disrupting habits. Join us for this masterclass on habits! Dr. Wendy Wood’s Website: https://dornsife.usc.edu/wendy-wood/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:37) Tool: The Power of Habits vs. Willpower (06:38) Tool: The Role of Environment in Habit Formation (10:51) Tip: Defining and Recognizing Habits (12:11) Tip: The Introspection Illusion (14:43) Tip: Situational Control vs. Self Control (20:16) Tool: Context and Habit Formation (23:47) Tip: Debunking Habit Formation Myths (25:25) Technique: The Importance of Immediate Rewards (27:52) Conclusion

Charles Good interviews Mike Robbins, who is the NYT best selling author of five books, including Bring Your Whole Self to Work, and, his latest, We're All in This Together. He's a sought-after speaker and consultant who delivers keynotes and seminars for some of the top organizations in the world. As an expert in teamwork, leadership, and emotional intelligence.

He has been featured on NPR, ABC News, Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others.

Mike's Books: https://mike-robbins.com/books/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:01) Tip: Focus on things that truly matter

(02:49) Tip: Lessons from Mike’s Mom’s final days

(05:07) Tip: Forgiveness and grudge holding

(09:33) Technique: Dealing with ego

(12:47) Tip: Learning from failure

(15:34) Tool: Resilience and anti-fragility

(17:10) Tool: Perseverance

(19:18) Technique: Comparison Trap

(23:30) Technique: Abundance mindset

(26:42) Technique: Dealing with self-righteousness

(29:36) Conclusion

William Arruda is an entrepreneur, speaker, and the world's leading authority on the topic of personal branding. He's the bestselling author of the definitive books on the topic: Digital YOU, Career Distinction, and Ditch. Dare. Do! He has delivered presentations to many of the world's most revered brands including American Express, BP, Google, Gucci, LinkedIn, Microsoft, and Target. As a personal branding pioneer, he has been credited with turning the concept of personal branding into a global industry.

William was named by Global Gurus as the World's #1 Branding Expert in 2022, and he received the Chair Award from the International Coaching Federation (ICF) for his contribution to the field of coaching. He has appeared on the Discovery Channel, BBC, CBS, and NPR and has been featured in 1,000+ publications, including Time, the Wall Street Journal, Fast Company, GQ, and the New York Times. He regularly shares his thoughts on personal branding in his Forbes column, which has attracted over 17 million views.

William's Books: https://williamarruda.com/books/

William's Forbes Column: https://www.forbes.com/sites/williamarruda/?sh=2fee5b26668d

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Learn more about IMS and future sessions with thought leaders like William Arruda: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:53) William Arruda’s background

(03:25) Significance of Personal Branding  

(05:34) Personal Branding is being selectively famous

(06:30) Tool: Match first, stand out second

(08:08) Maintaining a digital identity 

(09:38) Building a Personal Brand 

(10:45) Positioning your brand 

(12:32) 3 Stages of Building a Powerful Brand: Undifferentiated, Distinguished and Demanded 

(14:18) Building brand is a lifelong process

(15:18) Identifying things that makes you stand out

(17:19) Creating brand disciples 

(18:54) Delivering value at work

(20:24) Proactively seek feedback to build stronger brand

(21:27) Anonymous feedback tool for Senior Leaders 

(22:45) 6 categories of content for your story

(24:53) Every decision is made based on emotion

(26:56) Conformity is the problem with elevator pitches

(28:31) Tip: Recommendations to create a great elevator pitch

(30:40) Self awareness is a core element for successful leaders

(31:54) Building your LinkedIn profile

(33:25) Moving content beyond page one of Google

(35:11) Tip: Focus on quality not quantity in your LinkedIn profile

(36:25) Tip: Importance of Headshots on LinkedIn 

(37:41) Tip: Improving your LinkedIn headline

(39:00) Tip: Building a compelling LinkedIn about section 

(40:46) Being opinionated helps in Personal Branding

(41:37) Tip: Rearranging endorsements to make relevant ones appear at the top

(42:15) Tip: Choose your own URL for LinkedIn

(43:29) Tip: Use consistent color and fonts to stand out 

(45:10) Reusing and repurposing the same set of brand identity elements

(45:56) Information to include in your emails and signature

(47:51) Be promiscuous while building connections 

(50:26) Remaining visible to your community/network

(51:27) Content creation is a powerful way to differentiate yourself

(52:44) Tool: The Strawberry Test

(54:23) Curate content if you don’t want to create

(55:43) Repurpose content into different formats

(57:35) Key takeaway

(58:33) Conclusion

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military.

He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania

Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sports.

Dr. Shatté is co-author of meQuilibrium and The Resilience Factor.

meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494

The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911

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Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:18) Dr. Shatté’s background

(00:52) meQuilibrium

(01:27) Nation under stress

(02:48) Mental Health Crisis in 2023

(04:36) Why mental health is not improving

(07:41) Tool: Dealing with stress

(09:42) Tip: Balancing Stress

(11:07) Resilience

(14:27) Tool: Mapping emotions back to the thought

(17:45) Tool: Trap it, map it, and zap it

(20:19) Results of using the technique

(22:00) Sleep is critical to deal with stress

(24:06) Thinking traps and problem solving

(24:32) Personalizing - Blaming yourself

(25:08) Externalizing - Blaming others

(25:58) Maximizing the bad and minimizing the good

(27:06) Mind reading

(28:08) Over generalizing

(30:08) Pessimism

(31:51) Emotional reasoning

(34:02) Fight or flight

(36:10) Emotional eating

(38:38) Conclusion

Today we are joined by Dr. Paul Zak, a pioneer in neuroeconomics and a leading expert on the neuroscience of persuasion. Dr. Paul J. Zak is a Professor at Claremont Graduate University and is in the top 0.3% of most cited scientists. Paul's two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. His most recent book is Immersion: The Science of the Extraordinary and the Source of Happiness. Besides his academic appointment, he is a four time tech entrepreneur. In 2017 he founded Immersion Neuroscience, a software platform that allows anyone to measure what the brain loves in real-time that is used to improve outcomes in entertainment, education, advertising, and to monitor emotional wellness. He is a regular TED speaker and has appeared on Good Morning America, Dr. Phil, Fox & Friends, ABC Evening News, and his work has been reported in The New York Times, The Wall Street Journal, USA Today, Time, The Economist, Scientific American, Fast Company, Forbes, and many others. In this episode, Dr. Zak discusses the fascinating ways in which our brains process persuasive messages, the ethical considerations of influence, and practical strategies for enhancing persuasive communication. He explains the crucial role of psychological safety, the power of storytelling, and the importance of understanding personality types in crafting impactful messages. Dr. Zak also introduces his innovative app, getimmersion.com, which uses smartwatches to measure the immersion of an audience in real-time. This episode is packed with insights for anyone looking to improve their influence and persuasion abilities. Dr. Zak’s Books: https://www.amazon.com/stores/Paul-J.-Zak/author/B005VWO61G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:30) (Tip) Understanding Behavior Change (03:17) (Tool) Psychological Safety in Persuasion (04:10) (Tip) Ethics of Persuasion (07:45) (Tip) Trust and Gender Differences (09:02) (Tool) Personality Types and Persuasion (11:20) (Tool) Effective Storytelling (14:39) (Technique) The SIRTA Process (16:03) (Tip) Leveraging Superfans (22:54) (Tool) Practical Applications and Tools (24:31) Conclusion

Dr. Paul J. Zak is a Professor at Claremont Graduate University and is in the top 0.3% of most cited scientists. Paul's two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. His most recent book is Immersion: The Science of the Extraordinary and the Source of Happiness. Besides his academic appointment, he is a four time tech entrepreneur. In 2017 he founded Immersion Neuroscience, a software platform that allows anyone to measure what the brain loves in real-time that is used to improve outcomes in entertainment, education, advertising, and to monitor emotional wellness. He is a regular TED speaker and has appeared on Good Morning America, Dr. Phil, Fox & Friends, ABC Evening News, and his work has been reported in The New York Times, The Wall Street Journal, USA Today, Time, The Economist, Scientific American, Fast Company, Forbes, and many others. Paul's Books: https://pauljzak.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:35) Tip: The Importance of Social Relationships (02:16) Technique: Building Emotional Fitness (05:15) Tools: Neurological Valuation of Social Emotional Experiences (07:10) Tools: Strategies for Introverts to Build Social Connections (10:24) Tip: Quality vs. Quantity of Social Relationships (11:48) Tip: Emotional Fitness and Physical Health (15:57) Tip: Misconceptions about Emotional Fitness (17:44) Tip: Emotional Fitness and Emotional Intelligence (19:19) Tip: Emotional Fitness and Depression (20:45) Tool: Tuesday App and Emotional Fitness Measurement (23:33) Techniques: Optimizing Peak Immersion Levels (25:37) Key Takeaway (25:52) Conclusion

Ed Frauenheim is about reinventing masculinity, organizations and society. And about connecting the dots among the three for a more soulful world. He is an author, speaker, coach and consultant. His writing has appeared in publications including USA Today, Harvard Business Review and Fortune. Ed previously served as director of research and content at Great Place to Work, the advisory firm that produces the annual Fortune 100 Best Companies to Work For list.

Ed has co-written four books, including Good Company: Business Success in the Worthiness Era, Organized Innovation: A Blueprint for Renewing America’s Prosperity and A Great Place to Work For All: Better for Business, Better for People, Better for the World. Ed’s latest book is Reinventing Masculinity: The Liberating Power of Compassion and Connection. It tells the story the shift from an outdated, unhealthy “confined” masculinity to a “liberating” version of manhood that frees men and all those around them to live fuller, healthier, more soulful lives at work and beyond.

Ed's Books: https://www.amazon.com/stores/Ed-Frauenheim/author/B00HXSFZ0M/

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Learn more about IMS and future sessions with thought leaders like Ed Frauenheim: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:06) Ed’s Background

(04:10) Concept: From Man of Steel to Man of Teal

(08:37) 3 F’s of Emerging Business Climate: Faster, Flatter, and Fear-focused environment

(11:07) 5C Approach to Masculinity: curiosity, courage, compassion, connection, and commitment

(14:40) Ways to tap into the superpowers of introverts in leadership

(18:23) When you listen more, you can lead better

(19:42) Emotional courage in males

(21:59) Challenges faced by men while transitioning to Man of Teal

(23:38) Impact on Ed’s life from embracing teal principles

(25:38) Advice for male leaders who feel overwhelmed by shifting to new paradigms

(27:17) Key Takeaway

(28:16) Conclusion

Today, we are joined by Mike Robbins, a New York Times bestselling author and sought-after speaker. Mike Robbins works with prominent clients like Google, Wells Fargo, and the San Francisco Giants. He has written five books, including ‘Focus on the Good Stuff’ and ‘We're All in This Together’, which have been translated into 15 languages. He also hosts the podcast of the same title, ‘We're All in This Together.’ Before his career in personal development, he played baseball at Stanford and with the Kansas City Royals until an injury ended his career. He lives in Marin County with his wife, Michelle, and their two daughters. In this episode, we delve into the importance of focusing on what truly matters to lead a life of significance. We explore the power of forgiveness, how it can transform our lives, and discuss the idea that a bad day for the ego can be a good day for the soul. Mike shares personal stories, including lessons learned from his mother's final days and offers actionable advice for leaders on overcoming distractions, dealing with grudges, fostering compassion, and avoiding the pitfalls of righteousness. This episode is a treasure trove of wisdom for anyone looking to lead a more meaningful and impactful life. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:04) Tip: Practice self-compassion and self-love (04:04) Tip: Appreciating yourself (06:54) Technique: Taking risks and dealing with emotions (14:29) Technique: Gratitude and shifting perspective (17:32) Tip: Live in awe (21:44) Tip: Happiness is a journey (23:11) Tool: Embracing change (25:00) Tip: Seasons of life (28:27) Key takeaway (29:44) Conclusion

Crystal Kadakia is a valued organization transformation consultant, two-time TEDx speaker, and author. She has taught interactive programs around the world, challenging audiences to expand their worldviews and leverage the possibilities of those ideas that are different and new for a wide range of workplace topics.

Her latest book Social Equations: The STEM Professional's User Guide to Building Positive Relationships empowers STEM professionals to build their capability to navigate social dynamics so their ideas move beyond themselves and take shape out in the world.

Her other books include The Millennial Myth, Designing for Modern Learning and Your Career: How To Make It Happen. Crystal began her professional career in chemical engineering at Proctor & Gamble and later completed her Masters in Organization Development from Pepperdine University

Crystal's Books: https://www.amazon.com/stores/Crystal-Kadakia/author/B017KSQFBC?

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Learn more about IMS and future sessions with thought leaders like Crystal Kadakia: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:20) Crystal Kadakia’s background

(02:30) Importance of social dynamics

(05:08) Growth of responsibilities compared to Fibonacci Sequence

(06:36) Meaning of Fibonacci Sequence

(07:09) Why technical professionals struggle with social dynamics

(10:10) Learning social dynamics is essential for introverts

(13:30) Structure of Crystal’s book Social Equations

(17:32) Tip: Focus on social skills and not getting triggered

(19:01) Tool: Ladder of Inference

(20:57) Tip: Why it's not good for the team for you to prove your point

(22:17) Appreciative inquiry helps build better relationships

(26:17) Tip: Build relationships and self awareness

(28:06) Communicating the fundamental structure not the words on the page

(29:57) Social dynamics as a skill for STEM professionals

(31:25) Hidden reference in the book: An image of the word Kintsugi

(33:09) How the book Social Equations has impacted readers

(35:47) Key takeaway

(38:53) Conclusion

Today, we are joined by Dr. Marshall Goldsmith.

Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years.

Dr. Goldsmith is the author or editor of 42 books, including four New York Times bestsellers, that have sold over 4 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written.

Marshall’s Website :https://marshallgoldsmith.com/

Marshall's AI Bot: https://marshallgoldsmith.ai/

Marshall’s Books: https://www.amazon.com/stores/Marshall-Goldsmith/author/B001ILIAKC

In this episode, we discuss the intricacies of behavior change, revealing why it's so challenging and the effective strategies Marshall employs to help leaders and teams improve. 

Additionally, we discuss the significant impact of the environment on personal development, the dangers of vicarious living, and the importance of asking the right questions. 

From the pitfalls of winning too much to the transformative power of daily reflection, this episode offers practical tools for all leaders. 

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:13) Challenges of Behavior Change in Leadership

(02:28) The Power of Apology and Feed Forward

(03:48) Overcoming Inertia and Environmental Triggers

(05:54) The Impact of Social Media and Vicarious Living

(09:35) Stopping Bad Habits for Effective Leadership

(15:41) The Importance of Asking Questions

(18:04) The Challenge of Self-Improvement

(23:51) Marshall’s new AI Coaching Tool

(26:35) Marshall's Legacy and Final Thoughts

(27:25) Conclusion

Hal Elrod is on a mission to elevate the consciousness of humanity, one person at a time. As an international keynote speaker, host of the popular Achieve Your Goals podcast, and author of one of the highest rated books in the world, The Miracle Morning, (which has over 6,000 five-star Amazon reviews and has sold over 2 million copies) he is doing exactly that. Hal actually died at age 20. His car was hit head on by a drunk driver at over 70 miles per hour, he died for 6 minutes, broke 11 bones, suffered permanent brain damage and was told by doctors that he would never walk again. Then, at age 37, he nearly died again when his heart, lungs, and kidneys were on the verge of failing, and he was diagnosed with a rare, aggressive form of cancer. After being given a 30% chance of surviving, Hal once again defied seemingly insurmountable odds to beat cancer. He is grateful to be sharing his life with his wife and their two children, in Austin, Texas. Hal’s miraculous journey is featured in his most recent project—The Miracle Morning movie—a documentary that shows you how to live to your full potential and highlights stories of ordinary people who are doing the extraordinary.   Hal's Books: https://www.amazon.com/stores/Hal-Elrod/author/B008J6VH8G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: Chapters: (00:00) Introduction (01:42) Tool: The Miracle Equation (04:02) Tip: Hal’s personal transformation through Cutco (07:44) Tip: The Power of a Mentor (09:49) Technique: Maintaining unwavering faith and the miracle mantra (20:07) Technique: The ABCs of living a miracle life (27:51) Tool: Optimal State of Consciousness (35:50) Conclusion

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth.   

Learn more about IMS and future sessions with thought leaders like Brenda Bailey Hughes: https://ims-online.com/

Chapters:

0:00 Introduction

1:39 Brenda’s Design Thinking course

3:24 What is emotional intelligence

5:06 Why organizations want leaders with more EQ

7:54 How to measure and manage EQ

10:36 Knowing your emotional triggers

13:28 Strategies to communicate better

16:53 Empathy is on the decline

22:30 The right balance of empathy

28:45 Brenda’s advice to her younger self

29:20 Conclusion

Dr. Julia Sloan, author of the definitive book, Learning to Think Strategically, (Best Business Book of the Year, Financial Times), is widely recognized for her pioneering work on the application of complex cognitive theory to everyday global strategic thinking practice.

Her work draws upon more than two decades of her own corporate experience in Asia, Africa, Middle East, Europe and North America. Julia teaches at Columbia University and has lectured at some of the premier academic institutions including: MIT, Harvard University, and Princeton University.

Learning to Think Strategically Book: https://www.amazon.com/Learning-Think-Strategically-Julia-Sloan/dp/0367141469

Learn more about IMS and future sessions with leaders like Julia Sloan: https://ims-online.com/programs

Chapters:

(00:00) Introduction

(01:15) Julia’s background

(03:42) Strategic thinking

(04:32) Strategic thinking vs strategic planning

(08:03) Seven year study on executives

(10:48) Preparation stage

(13:14) Experience stage

(19:20) Re-evaluation stage

(22:20) Having an imagination

(23:06) Having a broad perspective

(25:33) Ability to juggle

(27:34) Dealing with things you have no control over

(30:15) Strong desire to win

(31:38) Key takeaway

(33:20) Conclusion

Mike Robbins is the NYT best selling author of five books, including Bring Your Whole Self to Work, and, his latest, We're All in This Together. He's a sought-after speaker and consultant who delivers keynotes and seminars for some of the top organizations in the world. As an expert in teamwork, leadership, and emotional intelligence.  

He has been featured on NPR, ABC News, Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others.  

Learn more about IMS and future sessions with thought leaders like Mike Robbins: https://ims-online.com/

Chapters:

0:00 Introduction

1:31 Mike’s background

04:06 Authentic leaders

06:37 Self-righteousness in leadership

12:48 Impersonal vs. connected communication

15:54 Vulnerability in life

23:25 Failure is just feedback

26:15 Shifting our mindset

29:31 Be grateful and change your perspective

33:05 Give back to your community

35:59 Appreciating others

41:12 Conclusion

Paul J. Zak is a professor at Claremont Graduate University and is ranked in the top 0.3% of most cited scientists with over 180 published papers and more than 19,000 citations to his research. Zak’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea.  Along the way he helped start a number of interdisciplinary fields including neuroeconomics, neuromanagement, and neuromarketing.  He has written three general audience books and is a regular TED speaker. His latest book, Immersion: The Science of the Extraordinary and Source of Happiness (2022), identifies the neurologic basis for extraordinary experiences and uses 50,000 brain measurements to show readers how to create high-impact marketing, entertainment, training, customer experiences, and employee experiences.  The book shows that extraordinary experiences drive up customer lifetime value and provide the neurologic foundation for increased individual happiness. Zak’s other books are Trust Factor: The Science of Creating High Performance Companies (2017) and The Moral Molecule: The Source of Love and Prosperity (2012).  Trust Factor applies neuroscience to efficiently build high-performance organizations by creating a culture of trust. The Moral Molecule received much attention for Zak’s discovery of the key role played by the neurochemical oxytocin to explain virtuous behaviors and happiness. Dr. Zak's Books: https://www.amazon.com/stores/Paul-J.-Zak/author/B005VWO61G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:22) The Nature of Good and Evil (02:16) The Neurological State of Immersion (06:03) Technique: Creating Extraordinary Experiences (08:06) Tool: The measurement of extraordinary experiences (10:11) Tip: Optimizing corporate training through immersion (11:46) Tool: The role of technology in creating extraordinary experiences (15:48) Technique: The importance of narrative arcs in creating immersive experiences (17:04) Technique: Measuring brain activity to predict market outcomes (18:02) The value of immersion superfans and how to find them (21:02) Tool: Three Dimensions of Immersion to influence other people’s behaviors (24:17) Technique: Creative Immersive Peaks with breaks (27:08) Technique: Curating Immersive Learning Experiences (29:59) Tool: The 20-20-20 rule for immersive experiences (32:40) Technique: Crafting emotionally compelling experiences (34:03) The narrative structure and call to action in TED talks (37:13) Tip: The importance of creating value and peak immersion experiences for the audience (39:18) The power of framing stories and social purpose (44:04) Paul’s Container Store story (48:12) Tool: The SIRTA Algorithm for Influence or Persuasion (50:20) Key Takeaway (51:29) Conclusion

In this solo episode of The Good Leadership Podcast, we explore the often-underemphasized yet critical leadership skill of listening.

Discover why true leadership begins with the ability to genuinely understand and connect with others.

Learn the steps to effective listening, supported by research and exemplified by individuals like Microsoft's Satya Nadella and Billy Bean from the movie 'Moneyball.'

Dive into actionable tips for both managers and employees on mastering the art of listening to build trust, enhance communication, and inspire those around you.

Whether you're leading a team or navigating conflict, this episode reveals how listening can become your greatest leadership asset.

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:52) Tool: Listening in Leadership

(01:43) Tool: Research and Data on Listening

(02:53) Tip: Active vs Passive Listening

(04:23) Tools: Steps to Effective Listening

(08:24) Tips: Listening Advice for Managers and Employees

(10:20) Tool: Satya Nadella and Moneyball Examples of Effective Listening

(13:54) Technique: Listening in Conflict Resolution

(15:59) Conclusion

Lida Citroën is an award-winning personal branding and reputation management expert and author of several best-selling books including Control the Narrative: The Executive's Guide to Building, Pivoting and Repairing Your Reputation and Reputation 360: Creating Power Through Personal Branding.  

In her engaging and informative presentations, Lida shares the secrets to building a standout personal brand at companies like Abbott Labs, Google, GE Healthcare, Johnson & Johnson, Sirius XM/Pandora Media, LinkedIn, Mazda North America, Mary Kay Corporate, Comcast and more. A powerful TedX speaker, "Talks at Google" speaker and keynote presenter, Lida also writes for Entrepreneur.com and Military.com and has been featured on MSNBC, Fortune magazine, Bloomberg.com, Forbes.com and numerous other media outlets.  

Learn more about IMS and future sessions with thought leaders like Lida Citroën: https://ims-online.com/

Chapters:
0:00 Introduction

02:48 Self-talk and it’s importance

05:43 What is authenticity?

07:49 Personal brand and reputation

11:49 Feedback: The important parameter

16:20 Imposter syndrome

19:06 Brand building in the new era

22:30 The challenging approach

29:21 The second chance

32:00 Reputation attack

38:32 The reality distortion field

41:14 Key takeaway

46:40 Conclusion

Chester Elton is a #1 New York Times Bestselling Business Author, Organizational Culture, Employee Engagement and Leadership Expert.

One of today's most influential voices in workplace trends, Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring, and always entertaining talks, Elton provides real solutions to leaders looking to build culture, drive innovation, and enhance wellness. Elton's work is supported by research with more than one million working adults, revealing the proven secrets behind high-performance cultures and teams.

He has been called the "Apostle of Appreciation" by Canada's Globe and Mail, "creative and refreshing‚" by the New York Times, and a "must read for modern managers" by CNN. Elton is co-author of the multiple award-winning bestselling leadership books including All In, The Carrot Principle, Leading with Gratitude and Anxiety at Work. His books have been translated in more than 30 languages and have sold more than 1.6 million copies worldwide. Elton is often quoted in publications such as the Wall Street Journal, Washington Post, Fast Company and the New York Times. He has appeared on NBC’s Today, CNN, ABC, MSNBC, National Public Radio and CBS's 60 Minutes.

Chester Elton's Books: https://www.amazon.com/Chester-Elton/e/B001H6WCT8/

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Learn more about IMS and future sessions with leaders like Chester Elton: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(00:53) Chester’s journey to writing “Anxiety at Work”

(04:04) Anxiety vs. stress

(06:06) Impact of anxiety on different generations

(07:38) Duck syndrome

(10:54) Stories about Chester’s Dad

(13:27) Tools: Mastery and social support

(20:48) Tip: Lead through uncertainty

(23:05) Tip: Give constructive feedback

(25:17) Conclusion

Matt Abrahams is a passionate, collaborative and innovative educator, author, podcast host, and coach. He is the Larsen Lam Family Lecturer in Organizational Behavior at Stanford University’s Graduate School of Business where he teaches two very popular classes in Strategic Communication and Effective Virtual Presenting. He received Stanford GSB’s Alumni Teaching Award in recognition of his valued service to teaching Stanford Alumni around the world. In addition to his teaching, Matt is much sought-after keynote speaker and communication consultant for Fortune 100 companies. His online talks garner millions of views and he hosts the popular, award winning GSB podcast called Think Fast Talk Smart. Matt's Books: https://mattabrahams.com/books/ Matt's Podcast: https://mattabrahams.com/podcast/ Matt's Website: https://mattabrahams.com/ Matt's LinkedIn: https://www.linkedin.com/in/maabrahams/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:18) Technique: Taming the anxiety monster (02:58) Technique: Managing anxiety symptoms (06:12) Technique: Reframing anxiety as excitement (07:33) Tool: Dealing with blank out moments (10:10) Technique: Eliminating filler language (13:31) Tip: Create a personalized anxiety management plan (16:29) Technique: Reframing failures as mistakes (18:24) Tip: Conversations, not performances (20:25) Tip: The audience wants you to do well too (21:27) Tip: Focus on the next play

Dr. Heidi Hanna is the Chief Energy Officer of Synergy Brain Fitness, a company providing brain-based health and performance programs to individuals and organizations, an instructor at Harvard Extension, and a Fellow and Advisory Board Member for the American Institute of Stress. She is a New York Times bestselling author who has written seven books, including The Sharp Solution, Stressaholic, Recharge and What's So Funny About Stress?

Dr. Heidi has been featured at many global conferences including the Fortune Magazine Most Powerful Women in Business Summit, ESPN Leadership Summit and the Million Dollar Round Table. Her clients have included Google, Starbucks, Microsoft, Principal Insurance, Morgan Stanley, Ameriprise, and WD40 as well as the PGA Tour, and the National Football League. Dr. Heidi is also a Certified Humor Professional with the Association for Applied and Therapeutic Humor although she won't admit she's funny.

Dr. Hanna's Books: https://heidihanna.com/stress-toolkit/

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Learn more about IMS and future sessions with thought leaders like Dr. Heidi Hanna: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:26) Heidi’s insights on stress

(04:40) Stress is when demand exceeds capacity

(07:33) Stress addiction and it’s prevalence

(10:51) Importance of stress and recovery on a regular basis

(12:37) Tool: 5 steps of the Stressaholic Model

(13:10) Rest phase: Balancing your brain chemistry with strategic relaxation and recovery

(16:14) Repair phase: Nourishing the mind by practicing gratitude

(23:23) Research on the importance of gratitude

(22:39) Healthy humor is therapeutic

(23:55) Rebuilding phase: Strengthening mental and physical fitness

(29:14) Rethinking phase: Seeing stress as a challenge, instead of a threat

(32:35) Redesign phase: Developing BEAT (Boundaries, Expectations, Attitude, Time)

(37:13) Purpose of writing the book Recharge

(39:05) Key Takeaway

(40:24) Conclusion

Dr. Rick Brandon has consulted, trained, and presented at hundreds of companies worldwide for 30 years. He authored the Wall Street Journal bestseller on ethical corporate power politics, Survival of the Savvy, which was called "the preeminent book on the competencies of organizational and political savvy". 

He is also the founder and president of the globally respected consulting firm, offering workshops on interpersonal and political savvy. His courses are taught worldwide in scores of Fortune 500 corporations as well as in many government agencies, healthcare organizations, and educational institutions.

Learn more about IMS and future sessions with thought leaders like Dr. Rick Brandon: https://ims-online.com/

Chapters:

(00:00) Introduction

(02:09) Rick’s background 

(04:34) Political Savvy

(07:07) Unwritten rules

(11:05) Internal skills

(14:33) Advice to leaders to get honest feedback

(18:01) Recognition and appreciation

(21:44) Proactive strategies

(24:47) Sabotaging behind your back

(31:25) Sabotaging openly and directly

(38:03) Key takeaways

(38:40) Conclusion

Dr. Graeme Codrington is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools.

 Learn more about IMS and future sessions with thought leaders like Dr. Graeme Codrington: https://ims-online.com/

Chapters:

0:00 Introduction

01:22 Best practices

03:03 # of hours worked doesn’t define people

04:33 Home vs. office

07:22 Productivity in the home environment

09:15 Working from anywhere

12:46 The five pillars

17:16 Effectiveness of a team

21:29 Emotional Intelligence in virtual environments

25:40 Sense of purpose

31:28 Book and podcast recommendations

33:01 Conclusion

Jeff Haden is a contributing editor for Inc. Magazine, articles read by approximately 3 million people per month. Speaker, ghostwriter, LinkedIn Influencer, author of the NYT bestselling The Motivation Myth: How High Achievers Really Set Themselves Up to Win. Prior to changing careers I worked in manufacturing for 20 years; worked my way up from entry-level shop floor to running a 1,000 employee manufacturing plant.  

Learn more about IMS and future sessions with thought leaders like Jeff Haden: https://ims-online.com/programs

Chapters:
00:00 Introduction

00:51 Mark Cuban story

06:02 Hugh Jackman story

10:11 Rush’s Neil Peart story

14:59 Guns N’s Roses’s Duff Mckagan story

20:13 Pressure is a privilege

22:17 Daniel Ricciardo story

25:03 Tom Brady story

26:13 Metallica’s Kirk Hammett story

28:52 Richard Branson story

32:23 Draymond Green story

34:22 Key Takeaway

36:55 Conclusion

Robert Glazer is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners. A serial entrepreneur, award-winning executive, bestselling author and keynote speaker, Bob has a passion for helping individuals and organizations build their capacity and elevate their performance.

Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service. Acceleration Partners maintained an annual 30 percent topline growth over 10 years and has received over 25 industry and company culture awards, including Glassdoor’s Employees’ Choice, Digiday’s Most Committed to Work-Life Balance and Boston Globe’s Top Workplaces.

Bob was also named to Glassdoor’s list of Top CEOs of Small and Medium Companies in the US twice, ranking as high as #2.

Bob has significant experience in digital monetization, customer acquisition, e-commerce, and direct-to-consumer marketing, including experience with M&A on both the buyer and seller side. He has also served as a board advisor to several high-growth companies in the e-commerce and marketing verticals, including Spreetail, LovePop, Clarion Events, Pela, and Rokt.

Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries. He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes. He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts.

Robert's Books: https://robertglazer.com/book/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:08) Robert’s background

(01:58) Backstory about his book Friday Forward

(03:32) Framework: Capacity building

(05:53) The most important capacity to focus on

(07:58) The problem of overworking and stress

(09:05) Tip: Climb the right mountain

(10:41) Tool: The importance of trust when working with teams

(13:11) Tool: Ways to identify your core values

(15:13) Tip: Identify weaknesses and get support on them

(18:05) The connection between purpose and pain

(19:54) Building intellectual capacity

(25:52) Tip: Never attack someone’s character when giving feedback

(28:56) Tool: 80/20 principle

(30:04) Overnight hacks don’t exist

(32:25) Compounding simple daily activities

(33:31) Building physical capacity

(36:46) “Do what I say, not what I do.” Does not work as a leader

(38:01) 80/20 principle example

(39:34) Tip: Focus on your own physical health first

(40:36) Building emotional capacity

(44:44) How can leaders focus on the present more?

(46:04) Pitfalls in people’s personal growth journeys

(47:48) Key takeaway

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace to help her audiences connect to their purpose, authentic identity, and the power of leading from within.

Her latest book is titled Influence Starts with "I": A Woman's Guide to Unleashing the Power of Leading From Within and Effective Change Around You. Jeanne's mission is to move people and systems to higher levels of effectiveness. Jeanne is a seasoned organizational development consultant with more than 25 years of experience consulting, coaching and training in areas including leadership development, diversity and inclusion, and communication.

Dr. Jeanne Porter King's Books: https://www.drjeanneporterking.com/books/

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Learn more about IMS and future sessions with experts like Dr. Jeanne Porter King: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters: 
(00:00) Introduction

(00:41) Definition of influence

(02:24) Identify your leadership purpose

(05:10) Gender bias in leadership

(11:56) Tool: Becoming an authentic female leader

(14:25) Imposter syndrome

(15:43) Develop an influence mindset

(20:42) Confidence and competence

(21:41) Tool: Societal and cultural level boosters

(23:23) Tool: Organizational level confidence boosters

(24:56) Tool: Interpersonal level confidence boosters

(29:08) Tool: Personal level confidence boosters

(31:57) Daily opportunities to influence

(36:26) Call to action

(37:26) Conclusion

Marc is a trusted advisor to top teams at the world's largest and most complex organizations. His clients include the premier brands across tech, bio-pharma and pharma, consumer products, transportation, manufacturing and more. As the founder and President of the Talent Strategy Group, he leads the firm’s global consulting, education and publishing businesses.

Marc co-authored the Harvard Business Review Publishing best-selling book One Page Talent Management, often called the “talent management bible.” His new book 8 Steps to High Performance, also published by Harvard, is quickly reaching best-seller status globally.

He previously served as an HR executive at Bank of America and Avon Products.

Marc has been published in or heard on Fast Company, Financial Times, BBC, Bloomberg Radio, Inc., Harvard Business Review, New York Post, Knowledge@Wharton radio and some of the world’s most popular podcasts. Marc publishes TalentQ magazine which he founded in 2013 to help executives.

Marc Effron's Books: https://www.amazon.com/s?k=marc+effron

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Learn more about IMS and future sessions with thought leaders like Marc Effron: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:17) Rules to success at work

(02:11) How to be a high performer

(03:14) Factors that predict performance

(05:03) Theoretical maximum performance

(05:51) High performer mindset

(07:43) Work smart, not hard paradigm

(09:53) Tool: 3 ways to screen ideas

(13:10) Big goals are important

(14:43) Promises instead of goals

(16:10) Tool: Concept of SIM (Specific, Important & Measurable)

(17:57) Concept: Derailer

(18:59) Recognize your derailers

(19:58) Identify transformational leaders

(21:57) Tool: 70/20/10 - Grow in the right area

(24:38) Feed forward instead of giving feedback

(26:08) Networking matters

(28:16) Sometimes you shouldn’t be the "genuine" you

(29:02) Fitness & high performance

(33:14) Sleep & high performance

(36:19) Avoiding distractions

(37:58) Conclusion

Park Howell is called The World's Most Industrious Storyteller helping businesses grow by as much as 600% using his three proven storytelling frameworks. He is the host of the popular Business of Story podcast, ranked among the top 10% of downloaded podcasts in the world, which Feedspot named the #1 business storytelling podcast for 2022. He wrote Brand Bewtichery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand, and his latest book, The Narrative for Gym for Business: Introducing the ABT Framework for Business Communication and Messaging. Park is a sought-after international speaker who helps leaders excel through the stories they tell. Park's Books: https://www.amazon.com/stores/author/B09CX52WZY Park's Podcast: https://businessofstory.com/podcast/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters:

(00:00) Introduction

(01:14) Tool: The Story Cycle System

(07:32) Tool: The hero's journey

(13:28) Tip: Raise the stakes and understand the audience's emotional wishes

(19:02) Tool: The disruption phase

(21:46) Tool: The ABT framework

(24:08) Tip: Case study: Used car dealership in Canada

(26:39) Tool: ABT framework's ubiquity

(27:21) Conclusion

Will Baggett is an award-winning major events professional, former strength coach, and dynamic speaker. Will has also helped produce events such as the Super Bowl, Final Four and a host of college football bowl games. Over his six-year coaching career, Will helped produce 19 NFL draft picks, including two first-round picks. The Blueprint for a Successful Career, Will’s first book, was released in 2017 to widespread acclaim and has been added to the curriculum at six nationally accredited universities. He began speaking in 2017 and has since delivered over 250 keynotes, inspiring over 50,000 people across multigenerational workplaces in both the public and private sector. Will's Book: https://www.amazon.com/Blueprint-Successful-Career-Foundation-Professionals/dp/1606793640 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:05) Tip: Cultivating the right environment (04:39) Tip: Making leaders look good (09:27) Technique: Brand development and protection (13:35) Technique: Jersey swapping (17:19) Tip: Legacy vs. survival mode (19:04) Tip: Identifying influential people (21:34) Tip: Importance of caring and character (25:22) Tip: Building a strong leadership foundation (26:38) Conclusion

Today, we are joined by Christine Comaford. For over 35 years leadership and culture coach, New York Times bestselling author, and serial entrepreneur Christine Comaford has helped organizations navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. During her diverse career she has consulted with over 700 of the Fortune 1000, 300 mid-sized enterprises, 2 White House administrations, and 8 billionaires. An entrepreneur who has built and sold five companies with an average ROI of 700 percent, she was a software engineer in the early days of Microsoft and Apple. Christine is a human behavior expert, a leadership columnist for Forbes.com, and the New York Times bestselling author of Power Your Tribe, SmartTribes and Rules for Renegades. In this episode, we explore the concept of the 'Smart Tribe' and what sets high-performing teams apart in terms of mindset, behavior, and performance. Key topics include: • The difference between the smart state and the critter state • The neuroscience behind team performance • Practical strategies for leaders to cultivate safety, belonging, and mattering within their teams We also dive into essential accelerators like focus, clarity, and accountability, examining how they contribute to building brilliant, cohesive teams. Learn from Christine Comaford how to keep your team in an optimal state for innovation and growth—while avoiding the pitfalls of stress and reactivity. Christine Comaford’s Website: https://smarttribesinstitute.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:24) Technique: Understanding Smart State vs. Critter State (02:25) Technique: Characteristics of a Smart Tribe (05:20) Tool: The Role of Neuroscience in Team Performance (09:12) Technique: Focus – The First Accelerator for Brilliant Teams (10:55) Tip: Staying Present and Real as a Leader (18:14) Tip: The Importance of Clarity in Leadership (24:55) Technique: Building Accountability in Teams (28:54) Conclusion

Today, we are joined by Rich Horwath. Rich Horwath is the founder and CEO of the Strategic Thinking Institute where he facilitates strategic thinking workshops for executive leadership teams to help them set strategic direction, create competitive advantage, and maximize their leadership performance. He is a New York Times, Wall Street Journal, and USA Today bestselling author of eight books on strategic thinking, including his newest book: STRATEGIC: The Skill to Set Direction, Create Advantage, and Achieve Executive Excellence and the first ever graphic novel on strategic thinking entitled, StrategyMan vs. The Anti-Strategy Squad. Rich is also the author of the popular Harvard Business Review article, "How to Become a Better Strategic Thinker," and has appeared on ABC, NBC, CBS, and FOX TV. He's been rated the #1 keynote speaker on strategic thinking at company and association events, including the SHRM National Strategy Conference. Rich is the creator of the proprietary Strategic Quotient (SQ) Assessment and host of the Strategic Minds podcast. Over the past 20 years, he has helped more than one million leaders around the world develop their strategic thinking and planning capabilities in pursuit of his vision to teach the world to be strategic. Rich’s Website: https://www.strategyskills.com In this episode, we dive into the critical importance of navigation in leadership through the lens of Amelia Earhart's story. We also explore why honing navigational skills can prevent 'wandering aimlessly' in business, drawing parallels between strategic thinking, planning, and effective leadership. Learn about the GOST framework, the difference between strategy and tactics, and the necessity of constantly reallocating resources for business success. This is an Ideal episode for C-suite leaders seeking actionable insights! - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:56) Tool: Strategic Fitness (04:43) Tip: Strategic Leadership (06:42) Technique: Identifying Unstrategic Thinkers (10:13) Tool: Four Areas of Strategic Fitness (14:43) Tip: Understanding Strategy vs. Tactics (16:57) Tool: The GOST Framework for Strategic Planning (22:55) Tool: Five-Step Strategy Process (26:33) Tip: The Importance of Resource Reallocation (29:01) Conclusion

Today we are joined by Dr. Debbye Turner Bell. Dr. Debbye Turner Bell is a veterinarian, author, journalist, corporate trainer, and motivational speaker. She gained national recognition as Miss America 1990 and has since built a diverse career that includes being a minister and thought leader. With over two decades of experience, Dr. Turner Bell speaks on various topics, including leadership, communication, and overcoming challenges. In this episode, Dr. Debbye Turner Bell discusses her journey of maintaining authenticity and faith amidst the pressures of her title. She shares the pivotal role her mother played in keeping her grounded, the immense challenges she faced, and how she balanced the expectations of her role. Dr. Debbye then delves into the period of depression post-Miss America, the loss of her mother, and her transition from veterinary ambitions to a television career. Additionally, she offers insights into her personal life, including her marriage, motherhood, and her ongoing faith journey. An inspirational account of perseverance, faith, and finding one's true purpose. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:23) (Tip) Maintaining Faith During Miss America (04:19) (Tool) Challenges of the Miss America Year (08:07) (Tip) Mother's Illness and Spiritual Growth (13:19) (Tool) Transition to Television Career (22:30) (Technique) Finding Love and Family (28:19) Conclusion

Today, we are profiling the best-selling book Contagious: Why Things Catch On by Jonah Berger. In this episode, we cover how to unlock the power of virality with Jonah Berger’s STEPPS Framework. We break down each component—Social Currency, Triggers, Emotion, Public, Practical Value, and Stories—and provide practical tips and real-world examples to help you apply these principles to your personal brand or business. From the viral success of Blendtec's 'Will It Blend?' campaign to the clever use of triggers by KitKat, learn how to create content that not only captures attention but also spreads like wildfire.

Get the book: https://www.amazon.com/?asc_source=01JCR4DNF23S2BA1WQ964D991W&tag=snx546-20 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction to the STEPPS Framework (01:24) Social Currency: We Want to Look Good (03:38) Triggers: Keeping Your Brand Top of Mind (05:51) Emotions: The Fuel for Virality (07:15) Public: Visibility is Key (09:16) Practical Value: News You Can Use (11:43) Stories: The Power of Relatable Narratives (12:22) Conclusion

According to Forbes.com, Alice Heiman is among the world's leading experts on the complex sale. Heiman and her team incorporate the newest research and best practices to provide sales programs that generate immediate and sustainable results profitably. Alice Heiman, LLC is a leading sales consultancy which helps its clients find new business and grow existing accounts. Alice's Website: https://aliceheiman.com/ Sales Talk for CEO's Podcast: https://aliceheiman.com/podcast/ Alice's LinkedIn: https://www.linkedin.com/in/aliceheiman/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:25) Alice's Journey to Sales (05:22) Technique: Buyer-Centric Selling (14:04) Technique: Meeting Buyers Where They Are (17:13) Tip: Founder-Led Sales & Building Sales Organization (22:06) Tip: Finding Entrepreneurial Salespeople (23:05) Tool: Managing Salespeople (24:10) Technique: Hiring and Training Strategies (24:49) Conclusion

Dr. Rick Brandon has consulted, trained, and presented at hundreds of companies worldwide for 30 years. He authored the Wall Street Journal bestseller on ethical corporate power politics, Survival of the Savvy, which was called "the preeminent book on the competencies of organizational and political savvy".   

He is also the founder and president of the globally respected consulting firm, offering workshops on interpersonal and political savvy. His courses are taught worldwide in scores of Fortune 500 corporations as well as in many government agencies, healthcare organizations, and educational institutions.  

Learn more about IMS and future sessions with thought leaders like Dr. Rick Brandon: https://ims-online.com/

Chapters:

0:00 Introduction

02:42 Agenda

03:30 Reason for writing the book

07:19 Practicing is the key to communication

10:59 What skills constitute straight talk?

14:16 The higher you go up the more people skills you need

15:32 What to do in the absence of these skill sets

20:36 The transition time period

24:42 The stronger personality dilemma

27:52 Competitive advantage

31:29 Recommendations

33:13 Conclusion

Dr. Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He has also has been a Visiting Associate Professor of Management at New York University's Stern School of Business.

His research focuses on decision making, teamwork, and leadership. He has published three books, the latest of which is titled Unlocking Creativity (Wiley, 2019), Why Great Leaders Don't Take Yes For An Answer (2nd edition published in 2013), and Know What You Don’t Know (published in 2009). He also has developed three Great Courses lecture series, the best-selling Everest Leadership and Team Simulation, and the award-winning Columbia’s Final Mission multi-media case study about the 2003 space shuttle accident.

Dr. Roberto has taught in the leadership development programs and consulted at a number of firms including Mars, Deloitte, Google, Target, Apple, FedEx, Disney, Morgan Stanley, IBM, Wal-Mart, Amica, and Textron. He’s also presented at numerous government organizations including the FBI, NASA, Joint Special Operations Command, the Air War College, and West Point

He received an A.B. with honors from Harvard College in 1991. He earned an M.B.A. from Harvard Business School in 1995, graduating as a George F. Baker Scholar. He also received his doctorate from Harvard Business School in 2000.

Learn more about IMS and future sessions with thought leaders like Dr. Michael Roberto: https://ims-online.com/

Chapters:

0:00 Introduction

01:48 Design thinking is rising in popularity

03:26 The Story of IDEO

07:00 Why so companies fail at design thinking

10:47 The five steps of design thinking 

14:45 Finding critical patterns 

16:30 Pain points

18:09 How to brainstorm?

21:17 Looking both the ways!

23:01 The prototyping stage

25:03 Learning and adaptation

26:28 Testing: The last stage

28:50 Cognitive bias

31:52 Perfection will find its way!

32:57 Feedback process

33:53 Tools and strategies

38:00 Benchmarking the right way

42:06 Conclusion

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace to help her audiences connect to their purpose, authentic identity, and the power of leading from within.

Her latest book is titled Influence Starts with "I": A Woman's Guide to Unleashing the Power of Leading From Within and Effective Change Around You. Jeanne's mission is to move people and systems to higher levels of effectiveness. Jeanne is a seasoned organizational development consultant with more than 25 years of experience consulting, coaching and training in areas including leadership development, diversity and inclusion, and communication.

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Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:56) Inclusive leadership

(03:46) Jeanne’s background

(05:51) Inclusive organizations

(08:01) Reflexive thinking

(11:32) Tool: Blindspot - Implicit Association Test

(16:20) Stereotyping

(21:02) Tool: Recognize - Become aware of the assumptions

(22:49) Tool: Reflect - Slow down the automatic process

(24:58) Tool: Remedy - Implement strategies to foster unbiased decisions

(27:25) Key takeaways

(29:17) Conclusion

In this solo episode of The Good Leadership Podcast, we explore the universal leadership challenges faced by organizations, such as ineffective communication, decision-making under pressure, employee engagement, and the development of future leaders. Learn about the tangible ROI of investing in learning and development, the importance of continuous education, and why companies cannot afford the high costs of disengagement and turnover. Charles shares how the Institute for Management Studies (IMS) addresses these issues with tailored programs designed to foster essential skills and adaptability. Lastly, hear personal stories from Charles about overcoming setbacks and the impact of effective learning strategies, alongside key lessons drawn from interviewing over 150 leaders. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:51) Universal Leadership Challenges (01:58) Developing Future Leaders (02:54) The ROI of Learning and Development (07:17) Misconceptions in L&D (09:30) Personal Setbacks and Learning Strategies (13:08) Insights from Podcasting (16:01) Conclusion

Today, we unpack the book "Influence" by Robert Cialdini.

In this book profile, we explore Cialdini's groundbreaking research on the psychology of persuasion, revealing the hidden triggers that shape our decisions every day.

Charles breaks down the six universal principles of influence that marketers, salespeople, and others use to get us to say "yes" - often without us even realizing we're being manipulated.

Key topics include:

• The Reciprocity Principle: Why free samples aren't really free

• Commitment & Consistency: How small yeses lead to big commitments

• Social Proof: Why we follow the crowd even when they're wrong

• Liking: How similarity, compliments, and attractiveness sway our decisions

• Authority: Why we obey people in uniforms without question

• Scarcity: How "limited time" and "almost gone" trigger buying urgency

  
  

Learn from Charles's breakdown how to recognize these persuasion tactics in action and develop effective countermeasures to make more conscious choices.

Discover practical strategies to protect yourself from unwanted influence while using these principles ethically in your own leadership and communication.

Influence Book: https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesgood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:15) Reciprocity

(04:00) Commitment & Consistency

(06:00) Social Proof

(08:00) Liking

(10:45) Authority

(13:15) Scarcity

(16:00) Conclusion

Today, we are joined by Dr. Jim Kirkpatrick.Dr. Jim Kirkpatrick is the senior consultant for Kirkpatrick Partners. He is a visionary and an expert in training evaluation and the creator of the New World Kirkpatrick Model. Using his 15 years of experience in the corporate world, including eight years as a training manager, Jim trains and consults for corporate, government, military and humanitarian organizations around the world. He is passionate about assisting learning professionals in redefining themselves as strategic business partners to become a viable force in the workplace. Jim delivers lively keynote addresses and conducts workshops on topics including maximizing business results, creating powerful training and evaluation strategies, building and leveraging business partnerships and increasing the transfer of learning to on-the-job behaviors. Jim co-authored three books with his father, Don Kirkpatrick, who is credited with creating the Kirkpatrick Model. He also has written four books with Wendy Kirkpatrick, including Kirkpatrick’s Four Levels of Training Evaluation and Training on Trial. Jim and Wendy also served as the subject matter experts for the United States Office of Personnel Management’s Training Evaluation Field Guide: Demonstrating the Value of Training at Every Level.In this episode, we explore the significant changes and evolutions in training and learning and development over the past few decades.Key topics include:• The impact of AI• Learner preferences• Workplace trainingGain insights from Dr. Jim Kirkpatrick about the Kirkpatrick Model and how to understand targeted outcomes, reinforce critical behaviors, and apply effective evaluation methods so organizations can enhance their training programs for better performance and success.Dr. Jim Kirkpatrick’s LinkedIn: https://www.linkedin.com/in/jamesdonaldkirkpatrick/ -Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction (01:19) Evolution of Training and L&D(03:15) Challenges and Achievements in Demonstrating Training Value(06:28) Tool: Targeted Outcomes (Level 4)(13:02) Tool: Applying Training on the Job (Level 3)(21:38) Tool: Acquiring Knowledge, Skills, and Attitude (Level 2)(25:57) Tool: Measuring Training Satisfaction (Level 1)(28:02) Conclusion

Candace Doby is founder of The Can-Do Company. She is a leadership development strategist, author of A Cool Girl's Guide To Courage, and professional speaker who works with organizations to create a culture of courage where employees spend less time and energy censoring and hiding themselves and more time performing at their highest potential.

Candace combines a decade of research on courage with her experiences traveling the world solo and a 16-year, award-winning marketing career - much of which was spent leading teams at Chipotle. This unique combination equips her with the implementable strategies she has shared with thousands of leaders to help them courageously speak up, step up and show up in the workplace. Her work has been featured on MSNBC, NPR and TEDx.

Candace's Book: https://candacedoby.com/cool-girls-guide-to-courage/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:50) Defining courage

(02:13) Tip: Differentiating courage from bravery and fearlessness

(08:23) Tip: Why people aren't acting courageously at work

(14:04) Tool: Courageous leadership

(15:45) Technique: Steps to conjure up courage

(19:05) Tip: Mindset for acting courageously

(22:32) Tip: Breaking nonexistent rules

(24:51) Conclusion

Jana Meyers is the Director of Talent Management and Organizational Effectiveness at H&R Block and Kim Iorns is the Director of Talent and Learning at H&R Block.

H&R Block and IMS have been partners since 2015 and continue to have a successful partnership working together.

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Learn more about IMS and future sessions: ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - blog.ims-online.com

Connect on LinkedIn - linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:00) Jana’s background

(01:55) Kim’s background

(02:47) Talent management strategies

(05:02) Talent development

(06:24) Points of interest at H&R Block

(07:15) Learning culture at H&R Block

(08:35) IMS & H&R Block

(11:09) Impact of IMS programs on the leader and employees

(13:54) Use of AI by Jana and Kim’s Team

(15:11) Jana and Kim’s recommendation for leaders

(16:31) Conclusion

Today we are joined by Dr. Paul McGee, a renowned UK motivational speaker and author, best known for his best-selling book SUMO (Shut Up, Move On) and his expertise in change management and human behavior. Paul McGee has over 30 years of experience delivering motivational talks and workshops globally, working with high-profile clients like Harrods, Adidas, and Virgin. He has authored several influential books on topics such as self-confidence and managing worry, and his approach to speaking combines humor, inspiration, and practical advice, making his sessions engaging and impactful. Additionally, Paul is a visiting professor at the University of Chester, further solidifying his expertise and credibility in the field. In this episode, Paul explains the 'Mystery of History' chapter from his book, emphasizing how age, upbringing, work culture, and past experiences shape individuals. We explore strategies for handling tough conversations, the concept of self-awareness deficiency syndrome (SADS), and the significance of cultural shifts brought by change. Paul also shares practical techniques for managing change and effective communication. This episode provides valuable strategies for leaders seeking to enhance their team's performance and navigate change successfully. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:55) (Tip) The Impact of History on Behavior (02:34) (Tip) Generational Differences in the Workplace (03:24) (Tip) The Role of Upbringing and Management Styles (04:20) (Tip) Pandemic's Influence on Work Culture (06:53) (Tool) Self-Awareness and Leadership (09:50) (Tip) The Importance of Feedback (12:38) (Technique) Strategies for Effective Change Management (19:23 (Technique) Handling Tough Conversations (23:42) Conclusion

In this episode, we are joined by Guy Kawasaki.

Guy Kawasaki is the chief evangelist of Canva and the creator of Guy Kawasaki’s Remarkable People podcast. He is an executive fellow of the Haas School of Business (UC Berkeley), and adjunct professor of the University of New South Wales. He was the chief evangelist of Apple and a trustee of the Wikimedia Foundation. He has written Wise Guy, The Art of the Start 2.0, The Art of Social Media, Enchantment, and eleven other books. Kawasaki has a BA from Stanford University, an MBA from UCLA, and an honorary doctorate from Babson College.

In this episode, Guy shares invaluable lessons from his latest book, 'Think Remarkable: Nine Paths to Transform Your Life and Make a Difference.' Through poignant stories and insights from his experiences and other remarkable individuals like Julia Cameron, Angela Duckworth, Sal Khan, and Stacey Abrams, Guy delves into the critical skills and mindsets for becoming remarkable. 

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:00) Guy Kawasaki on Remarkableness

(02:13) Tip: Learning from Failures and Successes

(03:32) Tool: Understanding Your Customer

(06:26) Tip: Overcoming Internal Critics

(07:29) Technique: The Grit Mentality

(08:43) Technique: Embracing Grace and Gratitude

(11:43) Tip: Helping Others and Defining Success

(14:03) Tip: The Importance of Perspective

(15:01) Technique: Effective Communication and Apologies

(18:38) Tip: Lessons from Parents and Life

(22:57) Tip: Stacey Abrams' Creed

(27:15) Conclusion

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They’re the CEO and President of ⁠Let’s Grow Leaders⁠, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including ⁠Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul⁠ and ⁠Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates⁠.

Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: Chapters: (00:00) Introduction (01:14) Technique: Quitting a conflict (02:27) Tip: Overcoming workplace challenges (06:16) Technique: Saying no to overwhelm (11:06) Technique: Inspire Method for team accountability (14:38) Tool: Handling bullies and gossips (19:03) Tool: Handling tricky work situations (20:36) Technique: Dealing with difficult customers (23:06) Conclusion

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:11) Tool: Self-Management (04:11) Tool: Emotional Control and Managing Emotions (09:59) Technique: Optimism and Decreasing Negative Thoughts (15:11) Tool: Worst Case, Best Case, and Most Likely Scenario (18:07) Tool: Ethos, Pathos, and Logos in Influence (21:18) Tool: Psychological Safety and Team Building (22:47) Technique: Developing Emotional Intelligence (24:30) Tool: Perception vs. Reality of Empathy (25:51) Key Takeaway (27:10) Conclusion

Dr. Ruth Gotian is the Chief Learning Officer and Assistant Professor of Education in Anesthesiology and former Assistant Dean of Mentoring and Executive Director of the Mentoring Academy at Weill Cornell Medicine. She has been hailed by the journal Nature and Columbia University as an expert in mentoring and leadership development and is currently a contributor to Forbes and Psychology Today where she writes about 'optimizing success'. In 2021, she was one of 30 people worldwide to be named to the Thinkers50 Radar List, dubbed the Oscars of management thinking and is a semi-finalist for the Forbes 50 Over 50 list.

Dr. Gotian regularly publishes in such journals as Nature, Scientific American, Academic Medicine, Psychology Today, Forbes and Harvard Business Review. She is also the author of the book, The Success Factor: Developing the Mindset and Skillset for Peak Performance.

Dr. Gotian's Books: https://www.ruthgotian.com/book

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Learn more about IMS and future sessions with thought leaders like Dr. Ruth Gotian: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:08) Ruth’s interest in optimizing success

(03:52) High achievers

(05:48) Nature vs. nurture

(08:40) Valence of velcro vs. teflon

(11:08) Tool: Success is all about mindset

(14:10) Dreamers vs. high achievers mindset

(17:38) Success is a moving target

(20:25) Tip: Create your own mentoring team

(25:37) Tip: Ways to identify a right mentor

(30:19) Focus on solving the present problems 

(31:32) Don’t shy away from feedback

(33:20) How to build courage

(36:30) Importance of work ethic

(38:04) Key takeaways

(38:48) Conclusion

BJ Fogg, PhD, founded the Behavior Design Lab at Stanford University. In addition to his research, Fogg teaches industry innovators how human behavior really works. Based on 20 years of research and Fogg’s experience coaching more than 40,000 people, his NYT best-selling book, Tiny Habits, cracks the code of habit formation and is full of proven ways to transform your life.

BJ Fogg's Books: https://www.amazon.com/s?i=stripbooks&rh=p_27%3ABJ+Fogg+PhD&s

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Learn more about IMS and future sessions with thought leaders like BJ Fogg: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:16) BJ’s background

(02:22) Behavior design vs. habit design

(04:46) Tool: Behavior grid

(06:09) Information-action fallacy

(09:02) 3 main triggers in the behavior model

(09:56) Why is motivation the wrong place to start?

(11:56) Changing behavior over one time actions

(17:56) Group behavior change

(20:19) Destination group and journey group

(21:57) Behavior change influenced by others

(24:26) Persuasive technology

(25:41) Key takeaways

(26:51) Conclusion

Dr. John Austin is the P.D. Merrill Endowed Chair of Business. Prior to joining University of New England, Dr. Austin was a professor in the School of Leadership Studies at Fielding Graduate University. He has also worked as a Principal at Decision Strategies International and as a Management Professor at Penn State.  

Dr. Austin's research has been published in leading management and applied psychology journals such as Journal of Applied Behavioral Science, Journal of Applied Psychology, and Organization Science as well as practice-oriented publications including HR Magazine, Fast Company, and The OD Practitioner.  

Learn more about IMS and future sessions with thought leaders like Dr. John Austin: https://ims-online.com/programs

Chapters:

00:00 Introduction

00:56 Definition of Unquestioned Brilliance

03:52 College sports example

07:54 Frames

09:47 Frame breaking and frame triggering

10:25 Eureka and the hardest part of the innovation process

14:15 Shifting the frame of thinking

16:00 Overconfidence

19:13 Learning and studying

20:15 Overconfidence traps

21:37 Social vs. cognitive overconfidence

22:41 We forget what we used to not know

24:16 Ten techniques to overcome Unquestioned Brilliance

27:14 Uncertainty vectoring

29:59 Backward forward flip

33:00 Stakeholder analysis

33:39 Tension tracking

35:53 Overcoming this fundamental leadership trap

36:51 Conclusion

Dr. Kristen Lee is a recognized, award-winning clinician, author and Behavioral Science professor from Boston with more than twenty years in the field. Her work has been featured on NPR and CBS radio. Dr. Lee has a robust platform—she speaks across the U.S. and around the globe with business leaders, educators, physical and mental health professionals and general audiences. Some of the venues she speaks at include Harvard University, Ted X, Virgin Pulse, and Johnson & Johnson.

Kristen Lee's Books: https://kristenlee.com/books/

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:14) Defining bravery

(03:07) Technique: Strategic risk-taking

(05:45) Tip: Acceptable risks

(12:11) Tip: Most common automations

(16:46) Tip: The sweet spot between best and worst case scenario brain

(20:38) Tip: Navigating generational dynamics

(24:42) Tip: Isolation and connection

(27:04) Technique: Strategizing through complexity

(27:54) Conclusion

Dr. Kristen Lee is a recognized, award-winning clinician, author and Behavioral Science professor from Boston with more than twenty years in the field. Her work has been featured on NPR and CBS radio. Dr. Lee has a robust platform—she speaks across the U.S. and around the globe with business leaders, educators, physical and mental health professionals and general audiences. Some of the venues she speaks at include Harvard University, Ted X, Virgin Pulse, and Johnson & Johnson.   Dr. Lee's Books: https://kristenlee.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:06) Technique: What is Mentalligence? (06:48) Tools: Agility and unlearning (08:14) Technique: Identifying and avoiding behavioral traps (10:31) Tool: Metacognition and rumination (14:32) Tip: Critical thinking in the Information Age (20:09) Technique: Balancing skepticism and optimism (22:25) Tool: The science of resilience (24:45) Tip: Embracing instability (25:16) Tip: Finding optimism in adversity (27:11) Technique: Building resilience with humility (28:36) Conclusion

Bob is a globally-praised consulting futurist, strategy advisor, and leadership educator. For the past 33 years he’s helped organizations and leaders look ahead, plan flexibly, and take action on the future. Clients like Gillette, Berkshire Hathaway, ExxonMobil, , Hilton, the Federal Reserve and AT&T use his services to help understand uncertainty, anticipate coming events, make better decisions, and develop robust strategic plans.  

Learn more about IMS and future sessions with thought leaders like Bob Treadway: https://ims-online.com/

Timestamps:

0:00 Intro

1:10 Bob’s career path

2:44 Staying informed and email newsletters

6:56 Harbinger of Doom and Bellwethers

10:21 Micro indicators of the market

12:49 Looking upstream to determine outcomes

14:56 Signals hiding in plain sight and the cone of relative certainty

19:16 Forecasting vs prediction

24:46 Focusing on implications rather than reasoning

25:51 Implications of decreased American birth rates

32:43 Book recommendation

34:44 Outro

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates.

Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:27) Tip: The importance of conflict (03:09) Tool: Challenges of workplace conflict (04:24) Tip: Conflict cocktails (06:57) Tool: Connection in conflict (12:50) Tool: Clarity in conflict (15:29) Tool: Curiosity in conflict (17:16) Tool: Commitment in conflict (20:06) Tip: Future Benefits of speaking up (23:17) Technique: Inviting others into the conversation (27:32) Technique: Recognizing and de-escalating emotions (30:10) Conclusion

Jackson Nickerson has a long and distinguished career teaching, researching, consulting, administering, and entrepreneuring. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  

As the Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led many innovations including one of the first Executive Master of Science in Leadership degrees in the nation, doubled executive enrollment, and increased revenue by 75%. He was the first ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in Sao Paulo Brazil and a frequent collaborator with Center for Homeland Defense and Security at the Naval Post Graduate School. 

He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.

Jackson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.

Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_Nickerson

Dr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/

Learn more about IMS and future sessions with experts like Dr. Jackson Nickerson: https://ims-online.com/programs

Chapters:
00:00 Introduction

00:44 Jackson’s background

01:57 Failure is the norm

02:52 Leading change from top

04:14 Leading change from bottom

05:41 Change model that’s easy to implement

07:16 Categorizing stakeholders

08:55 Super ordinance

11:21 Be in

13:24 Buy in

15:34 Complementors or blockers

16:47 How to differentiate complementors/blockers from other groups?

18:37 DEAF

20:18 Strategies to help people that are resistant to change

23:07 Conclusion

Ann Herrmann-Nehdi is a thought leader and frequent keynote speaker about leadership and cognitive diversity in today's changing environment. 

Ann is Chief Thought Leader and Chairwoman of Herrmann International which publishes the Herrmann Brain Dominance Instrument ® (HBDI®) based on over 40 years of research on thinking and the brain. The research has been featured in the New York Times, Scientific American and the Harvard Business Review and is used by 9 out of 10 of Fortune 200 companies. 

Ann is the author of the Whole Brain Business Book and has reached over half a million people through her two engaging and popular TEdX talks. 

Learn more about IMS and future sessions with thought leaders like Ann Herrmann-Nehdi: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:15 How thinking impact leader effectiveness

02:27 Ann’s Psychometric Assessment

05:59 Thinking preferences

08:26 Natural preferences vs. Competencies

11:22 Four quadrants of the brain

16:54 Preferred thinking styles when you’re under pressure

20:53 Remote hybrid environment

22:53 Balanced preferences

27:26 Cognitive Diversity and Whole Brain Teams

31:34 Key Takeaways

33:44 Conclusion

Dr. Jason Womack is an Instructor of Leadership Studies at a Military University and author of the best-selling books Get Momentum and Your Best Just Got Better. He teaches practical solutions to the everyday workflow that will free you up to focus on your bigger leadership goals and projects. He provides practical methods to maximize tools, systems, and processes to achieve quality work/life balance.

Dr. Womack's Books: https://www.amazon.com/stores/Jason-W.-Womack/author/B005N3257A?

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Learn more about IMS and future sessions with thought leaders like Dr. Jason Womack: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:02) Jason’s career journey

(03:03) What Jason learned from David Allen

(06:45) Plan your work in 15 minute increments

(11:52) Staying focused

(16:19) Energy management

(20:16) Jason’s preferred technology platforms

(25:58) Three questions to ask yourself at the end of a day

(29:03) Conclusion

Today, we are joined by Dr. Graeme Codrington, Bestselling Author and Futurist. Dr. Codrington, is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades, Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools. In this episode, we cover the world of decision-making through the concepts of System 1 and System 2 thinking as outlined by Daniel Kahneman. We explore cognitive biases such as confirmation, anchoring, availability, and status quo biases, with insights from experts and practical strategies for improvement. Lastly, we discuss how biases shape perceptions, influence behaviors, and affect organizational decisions. Learn about real-life examples, including a case study on Nokia, and discover ways to foster critical thinking and better decision-making for smarter leadership and personal growth. Graeme’s Website: https://www.graemecodrington.com/ Graeme’s LinkedIn: https://www.linkedin.com/in/graemecodrington/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction and Welcome (01:13) Tip: Understanding System 1 and System 2 Thinking (02:02) Tool: The Role of System 1 in Everyday Decisions (03:20) Tool: The Importance of System 2 for Critical Thinking (05:20) Technique: Identifying and Overcoming Cognitive Biases (06:30) Tip: Confirmation Bias Explained (11:52) Technique: Overcoming Confirmation Bias (13:05) Technique: The Scientist's Approach to Decision Making (17:10) Tool: Understanding Anchoring Bias (19:52) Tool: Exploring Availability Bias (26:13) Tool: The Impact of Status Quo Bias (31:16) Tools: Hindsight Bias and the Superhero Effect (35:07) Conclusion

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus.

Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-seller in its field within a week of publication and rights have been sold in 18 languages.

Previous books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Female Vision: Women’s Real Power at Work, which explores how women’s strategic insights can strengthen their careers. The Web of Inclusion: A New Architecture for Building Great Organizations, was cited in The Wall Street Journal as one of the best books on leadership of all time and is credited with bringing the language of inclusion into business.

How Women Rise: https://www.amazon.com/Women-Marshall-Goldsmith-author-Helgesen/dp/0316418226

Sally's Books: https://www.amazon.com/Sally-Helgesen/e/B003B09UES

Learn more about IMS and future sessions: https://ims-online.com/programs

Chapters:

(00:00) Introduction

(00:54) Sally’s career journey

(02:37) Challenges that women leaders face

(03:44) Internal barriers

(05:01) Faulty assumptions that organizations hold against women leaders

(08:14) Positive progress

(09:43) Behavior change

(11:46) Ways to increase awareness of bad habits

(13:16) Three stages of change

(15:29) Never disappointing anyone

(16:51) Women should always be role models for other women

(18:44) Different beliefs between men and women in workplace

(21:43) Behaviors to stay away from

(23:30) Expecting others to spontaneously notice and reward your contributions

(25:51) Putting your job before your career

(26:56) Failing to enlist allies from day one

(28:16) Perfection trap

(30:17) Women are more effective leaders than men

(31:28) Making sustainable lasting change requires focus

(33:29) Key takeaway

(34:33) Conclusion

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace and ministry to help her audiences connect to their purpose, authentic identity, and the power of leading from within. Dr. Jeanne shares inspiring messages that are both informative and transformative.

Dr. Jeanne is the Founder and President of TransPorter Group Inc, a consulting practice specializing in leadership development, and diversity, equity and inclusion strategy and training. Dr. Jeanne has developed global leadership programs and has trained and coached leaders in twenty different countries. She is passionate about coaching and developing existing and emerging leaders to be their best and reach their highest aspirations!

Dr. Jeanne Porter King's Books: https://www.drjeanneporterking.com/books/

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Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Jeanne’s background

(01:19) Writing the book Leading Well

(05:00) Advice for black women in leadership and executive roles

(09:05) What non-black leaders can learn from the book

(11:16) Spiritual wellness as a leadership quality

(15:14) Society’s requirement for change of identity to fit in and why it’s a problem

(17:32) Showing up authentically and staying committed to your work

(20:30) Current state of diversity, equity, and inclusion in the workplace

(23:36) Patriarchal narrative about women in the workplace

(27:49) Key takeaway

(31:47) Conclusion

Today, we are joined by Dr. Kathy Pearson and Dr. Gregg Pearson.Dr. Kathy Pearson, strategist, systems thinking expert, and decision-making authority, is President and Founder of Enterprise Learning Solutions. She is also an Adjunct Senior Fellow at the Leonard Davis Institute of Health Economics and has served as an adjunct Associate Professor in the Operations and Information Management Department at The Wharton School, both at the University of Pennsylvania. Kathy, an award-winning educator, collaborates with Executive Education groups and global organizations across industries like healthcare, finance, and technology, including clients such as Bank of America and Coca-Cola. She holds a BS in theoretical mathematics (Auburn University), an MS in Decision Sciences (Georgia State University), and a PhD in Industrial Engineering (Northwestern University).Dr. Gregg Pearson is a Partner at ELS and an Adjunct Professor of History at Lehigh University and La Salle University. He specializes in nineteenth-century American political history, twentieth-century American cultural history, military history, the history of technology, and business leadership. Gregg spent 16 years in the packaging industry, including as Northeast Region General Manager at Ball Corporation, overseeing $350M in revenue. He holds a PhD in History from Lehigh University, an MA from La Salle University, an MS in Industrial Engineering from Northwestern University, and is a graduate of the United States Military Academy at West Point.In this episode, we explore how Kennedy evolved as a leader, learning from earlier failures to develop a more effective crisis management approach that became the gold standard for leadership under extreme pressure.Key topics include:• How Kennedy's approach evolved from the Bay of Pigs failure to the Cuban Missile Crisis• The critical importance of gathering reliable information before making decisions• Why seeking contrary viewpoints helps leaders avoid confirmation bias• How clear "commander's intent" empowers teams to adapt in changing circumstances• The value of structured post-mortems to learn from both successes and failures-Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(02:00) Setting the Historical Context(04:40) Technique: Avoiding Confirmation Bias in Leadership(07:00) Tip: Making Decisions with Incomplete Information(09:00) Kennedy's Evolution as a Leader(12:00) Tool: The Role of Objective Information in Crisis(16:00) Tip: The Power of Clear Purpose in Uncertain Times(20:40) Tip: Learning from Failure to Improve Decision-Making(25:00) Technique: The Art of Compromise in Leadership(28:00) Tool: Military After-Action Reviews in Business Context(31:00) Conclusion

Dr. Louise Kelly is a Professor of Management and Leadership at the University of La Verne. She is a nationally recognized expert on strategy and leadership and has a passion for helping people and organizations unleash their management, leadership, and innovation potential.

She publishes widely, and has authored five books including, A Dictionary of Strategy, Entrepreneurial Women: New Leadership and Management Models, The Psychologists Manager, and An Existential Systems Approach to Managing Organizations, as well as over 125 articles and conference papers.

Dr. Kelly has also been designated an outstanding scholar by the United States government and has led executive training in the US and worldwide. Her research on strategy and mindfulness has been written up in Forbes.com and several other national publications.

Dr. Kelly's Books: https://www.amazon.com/stores/Louise-Kelly/author/B001HOCC5Y

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(01:04) Dr. Louise Kelly’s background

(01:58) What’s the difference between strategic thinking and strategic planning?

(05:03) Strategic planning and the importance of adaptability

(08:39) Think about big ideas: Elon Musk and Jeff Bezos example

(10:40) Strategy is not just for the C-Suite

(12:14) Tip: The attributes of strategic thinkers

(17:24) Concept: The Blue Ocean Strategy

(20:02) Blue Ocean Strategy case study: Cirque de Soleil

(25:17) Concept: Porter’s Five Forces

(34:14) What’s the difference between Porter’s Five Forces and the SWOT analysis?

(37:04) Porter’s Five Forces case study: Tech and consumer electronics

(37:30) Force 1: Threat of new entrants

(38:53) Force 2: Bargaining power of suppliers

(40:58) Force 3: Bargaining power of buyers

(42:57) Force 4: Threat of substitues

(44:32) Force 5: Competitive rivalry

(47:29) Porter’s Five Forces case study: Costco

(54:25) Call to action

(55:54) Conclusion

Dan Pontefract is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations worldwide, including Salesforce, Amgen, the State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, the Government of Canada, Manulife, Nutrien, and the City of Toronto, among others. As an award-winning and best-selling author, Dan has written four books: LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. His fifth book, WORK-LIFE BLOOM, will be published in 2023. Dan also writes for Forbes, Harvard Business Review, and other outlets.

Dan is a renowned keynote speaker who has presented at four TED events and has delivered over 600 keynotes . He is an adjunct professor at the University of Victoria's Gustavson School of Business and has received over 25 industry, individual, and book awards. Dan's career is interwoven with corporate and academic experience, coupled with an MBA, B.Ed, and multiple industry certifications and awards. Notably, Dan is listed on the Thinkers50 Radar, HR Weekly's 100 Most Influential People in HR, PeopleHum's Top 200 Thought Leaders to Follow, and Inc. Magazine's Top 100 Leadership Speakers. Dan's Books: https://www.danpontefract.com/booksbydan/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction

(00:43) Dan’s book, Open to Think

(05:24) Technique: Creative Thinking and Marinating in the Moment

(10:41) Technique: Building Creative Thinking Skills

(13:44) Tip: The Maginot Line and the Importance of Critical Thinking

(15:47) Tip: The Impact of Technology on Critical Thinking

(21:35) Technique: Deciphering

(24:33) Technique: Deep Work and Performance

(27:50) Technique: Time Cushioning and Situational Capacity

(30:33) Tool: Circle of Competence

(31:19) Applied Thinking Challenges

(37:34) Tip: Continuous Learning

(40:35) Technique: Being Ruthless and Humane

(43:04) Tip: Popcorn Metaphor

(46:09) Key Takeaway

(47:09) Conclusion

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military.

He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania 

Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sport

Dr. Shatté is co-author of meQuilibrium and The Resilience Factor.

meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494

The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911

Learn more about IMS and future sessions with thought leaders like Dr. Andrew Shatté: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:22 Andrew’s background

02:55 Seven factors of resilience

04:22 Model of stoicism

05:23 ABCs of emotion regulation

05:42 Adversity

07:06 Beliefs

08:29 Causal

09:50 Know your explanatory style

14:16 What next beliefs

16:10 Why or what’s next beliefs or both

17:31 Consequences

22:05 Iceberg beliefs

28:03 Thinking traps

30:30 Seven traps

32:32 Identifying beliefs and traps

35:37 Conclusion

Dr. Jennifer B. Kahnwiler is a bestselling author and one of the top global leadership speakers on introverts in the workplace. Her pioneering books, The Introverted Leader, Quiet Influence, The Genius of Opposites, and Creating Introvert-Friendly Workplaces have been translated into 18 languages. Jennifer helps organizations harness the power of introverts. She has partnered with leading organizations like Amazon, Merck, Kimberly Clark, NASA, Bosch, and the US Centers for Disease Control. Jennifer has delivered her signature presentations from Singapore to Spain.

Dr. Kahnwiler's Books: https://jenniferkahnweiler.com/best-introvert-book/

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Learn more about IMS and future sessions with experts like Dr. Jennifer Kahnwiler: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:14) Jennifer’s background

(03:30) Bias against introverts in an organization

(05:22) What is an introvert?

(07:56) Ambiverts

(09:48) Tool: 4P’s model

(14:00) Myths around introversion

(17:13) Introvert-friendly workplace design

(20:59) Mingling with colleagues

(23:03) How to keep introverts engaged in Zoom meetings

(26:43) Tips for introvert leaders

(28:19) Communicating with people

(30:18) Tool: Introvert inclusion strategy

(35:31) Conclusion

Today, we are joined by Dr. Barbara Oakley. Dr. Barbara Oakley is a distinguished professor, engineer, and globally recognized expert in the fields of learning and neuroscience. She is best known for her groundbreaking work on understanding how people learn and for developing practical strategies to improve learning effectiveness. She is also a NYT bestselling author of several books on learning science and learning how to learn. Dr. Oakley’s Website: https://barbaraoakley.com/ Dr. Oakley on Coursera: https://www.coursera.org/learn/learning-how-to-learn Dr. Oakley’s Books: https://www.amazon.com/stores/Barbara-Oakley-PhD/author/B000AP9ZR4 In this episode, Barbara shares her journey from struggling with math to becoming a distinguished professor of engineering. We also discuss the importance of updating learning strategies, embracing discomfort, and using techniques like active recall and dual-mode thinking (focused and diffuse modes) to enhance learning. Join us for this great discussion about the significance of self-awareness and self-monitoring in personal growth and learning efficiency. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:00) Barbaras’s Journey Overcoming Math Struggles (05:03) Technique: Maintaining Motivation and Focus (07:37) Tool: The Concept of Mind Shift (10:50) Technique: Self-Monitoring and Overcoming Comparisons (14:04) Technique: Focused vs. Diffused Mode of Thinking (21:22) Tools: Understanding Memory and Effective Learning Strategies (27:58) Conclusion