
The EA Campus Podcast (The EA Campus)
Explore every episode of The EA Campus Podcast
Pub. Date | Title | Duration | |
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05 Sep 2022 | Ep1: Why pressure is a privilege with Emily Housley, EA to the CEO of Crisp | 00:56:15 | |
As a strategic Assistant, Emily Housley is the CEO's partner in getting things done. In this episode of The EA Campus Podcast, she shares how she operates with a positive sense of urgency, a high level of proactiveness, and a solution-focused mindset to transform ideas into action. | |||
10 Jun 2022 | Introducing The EA Campus Podcast | 00:01:33 | |
Welcome to our new podcast. It’s called The EA Campus Podcast, and each week Nicky Christmas, Founder of Practically Perfect PA and The EA Campus, will talk to Executive Assistants, Personal Assistants and Administrative professionals that she knows, admires, and always has wanted to meet and talk to to about their careers, how they started as Assistants, what a typical day looks like, how they work with their Executives and add value in their organisations. They will share their thoughts on the industry and how they’ve built their successful careers. | |||
12 Sep 2022 | Ep2: Learning as you go with Suzie Ellams, Executive Assistant to the Co-CEO & CTO of OSTTRA | 00:54:27 | |
In the second episode of The EA Campus Podcast, we are thrilled to be joined by Suzie Ellams, EA, to the Co-CEO & CTO of OSTTRA. Suzie has been an Assistant for twenty years working at Elle Magazine, Burberry and now OSTTRA, a start-up Fintech company. In our conversation, Suzie shares tips on starting working in fashion and publishing. Her decision to take a career break to start her family and how she now handles boundaries and prioritises her time. Suzie and Nicky talk about the importance of transferable skills for Assistants, and Suzie tells us about starting her new role during the pandemic and working in a hybrid environment. And of course, if her experience working at a fashion magazine was anything like the film The Devil Wears Prada! | |||
18 Sep 2022 | Ep3: Be the CEO of you with Renee Viens, Partner Executive Assistant at Underscore VC | 00:46:43 | |
We are delighted to be joined by Renee Viens, Partner Executive Assistant at Underscore VC. Renee lives in Boston, Massachusetts and has been an EA for over 20 years in various industries supporting all levels of the c-suite. We discuss Renee’s new Underscore VC role and the recruitment process. We talk about her incredible network and ability to pull people together. We talk about her achievements in her role, events she has organised and her ability to perform calendar management Jenga frequently. | |||
26 Sep 2022 | Ep 4: with Tina Ramamurthy, CEO Office Lead at Babbel | 00:41:58 | |
Tina is an incredibly focused and strategic force, and she offers a tremendous amount of value to our listeners today. I loved talking with her and hearing about her health journey and how that has contributed to increased confidence. Her move to Berlin and why she changed her career focus from marketing and communications to supporting the CEO and C-Suite at Babbel. | |||
03 Oct 2022 | Ep5: Trusting your Gut with Emma Kate Bos, Executive Assistant to the CEO at APA Group | 00:42:27 | |
We are delighted to be joined by Emma Kate Bos, Executive Assistant to the CEO at APA Group, Australia's largest natural gas infrastructure business. Emma is a highly skilled EA with vast business support, events, project management, and operations knowledge. In our interview, we discussed Emma Kate's choice to be an Assistant, her love of managing other Assistants and Administrators, building a relationship with a first-time CEO, working strategically, listening to her gut and making decisions. | |||
10 Oct 2022 | Ep6: Drive your own career with Abigail Jones, EA at Meta | 00:43:52 | |
Abigail Jones, EA at Meta, always brings a wealth of knowledge and experience to these talks, and she doesn’t disappoint today. We discussed her career, her passions outside of her work, how she likes to work in partnership with her Executive, the strengths she brings to the Assistant role and how she protects her boundaries. | |||
17 Oct 2022 | Ep7: Rosy Garner, Executive Assistant at Etsy | 00:36:54 | |
Rosy and I recorded the podcast just a few months before she decided to leave Etsy to travel and spend time with her family, but we are really grateful to be able to share the conversation with you today. During the conversation, we discussed how she started her career as an Assistnat, having previously worked in the theatre. We discussed how she worked with her Executive and managed their time effectively. We talked about how important it is to have a strong network of Assistants within an organisation and their power when working together. We talked about technology and Rosy’s love of Google Calendar! And how much she enjoys managing new Assistants and seeing her team grow in confidence. | |||
24 Oct 2022 | Ep8: Remote but reachable with Janice Parker, Remote Executive Assistant at Luno | 00:41:06 | |
Janice is the Executive Assistant to the CEO and Founder of Luno. Janice has over 14 years of experience working in Australia and London, and she currently supports her Executive remotely from her home in Melbourne. Janice is incredibly passionate about the Assistant role and has a huge amount of knowledge which I'm so pleased she has shared with our listeners. We discuss how she manages her day while working remotely, the development of her leadership skills and how she manages a team of Assistants. We talk about her day and why it is important to communicate what Assistants do daily. We discussed the importance of asking for what you want and building your confidence through networking and finding your voice. | |||
31 Oct 2022 | Ep9: Keeping everyone on track with Jessie Pearson, EA at Workspace Group | 00:37:59 | |
We are delighted to be joined by Jessie Pearson, PA, to CFO and Director of Strategy & Corporate Development at Workspace Group. A London-based real estate business. We talked across a broad range of subjects in this discussion, including Jessie’s start as a receptionist and how that helped her in her Assistant career; we spoke of her need to take short-term contracts while dealing with very personal challenges at home and how that shaped her outlook on life and her career. And we talked about how she structures her day and the value she has brought to acquisition projects in her organisation. | |||
07 Nov 2022 | Ep10: Make sure you get what you want with Fiona Shea, EA to the Group Chief Executive at Legal and General | 00:40:19 | |
On this episode, we are joined by Fiona Shea, EA to the Group Chief Executive at Legal and General. Fiona has over twenty years of experience working with senior board-level Executives. Her knowledge shines through in this interview. We discuss the partnership with her current Executive and her techniques for remembering every request. Fiona shares her experience working at Enron in its last days and moving between industries as an Assistant. | |||
14 Nov 2022 | Ep11: Communication, optimisation and momentum with Roxanne Smith, Executive Assistant at DeepMind | 00:49:51 | |
In this episode of The EA Campus Podcast, we are thrilled to be joined by Roxanne Smith, PA, at DeepMind. Roxanne is a thoughtful and determined Assistant who brings such a depth of knowledge to any conversation about the Assistant role. Roxanne is ten years into her Assistant career and is building an impressive range of skills that make her stand out in our industry. In this episode, we talk about her return to work after starting a family, how she works within a team of Assistants, managing the challenges that come with the role and what she hopes to see in the future for the Assistant industry. | |||
21 Nov 2022 | Ep12: It's about being open-minded with Puichi Hau, EA at Our Future Health | 00:53:22 | |
Our next episode is with Puichi Hau, EA at Our Future Health. Puichi is a highly competent, resourceful and discrete solution provider often relied on to fix things. She is always the 'go-to' person for colleagues, friends, and family. Puichi takes us through her career, which has covered many industries and sectors. She shares her thoughts on falling out of love with the role, finding her ideal job, mentoring and managing other Assistants and career paths for the industry. | |||
28 Nov 2022 | Ep13: High-touch hospitality in the Assistant role with Ethan Bull, Founder of ProAssisting | 00:59:38 | |
On this episode of The EA Campus Podcast, we are excited to welcome our guest Ethan Bull, Founder of ProAssisting and co-founder of The 29-Hour Workday. Ethan started his career as an Assistant in the entertainment industry before supporting senior-level Executives in the fast-paced world of advertising. Ethan and his family moved out of New York City, and with his wife, they formed ProAssisting, a high-level remote Assistant business. Ethan shared his thoughts on what it takes to work as a top performing Assistant, why it is crucial to develop a high-touch hospitality mindset, what it was like working in the entertainment industry and how Assistants can set expectations with demanding Executives. We covered a wide range of topics, so I hope you enjoy this episode of the EA Campus Podcast. | |||
05 Dec 2022 | Ep14: Fiona Hurst, Executive Assistant to the CLO at SThree | 00:54:41 | |
On this episode of The EA Campus Podcast, we have Fiona Hurst, Executive Assistant to the Chief Legal Officer at SThree. Before her current role, Fiona worked at Airbnb in their Paris office. It was indeed a rollercoaster ride, and we spent a lot of time talking about her experiences working at a unicorn start-up right at the beginning of its rise. | |||
12 Dec 2022 | EP15: Hilary Fung, Executive Assistant at Slack | 00:44:23 | |
In this episode of The EA Campus Podcast, we interview Hilary Fung, EA at Slack. Hilary is a knowledgeable, meticulous Assistant who understands how to create impact in the Assistant role. Hilary talked about her experiences working at Slack and shared some great tips for using Slack effectively. We discussed working for multiple Executives, building relationships and being thoughtful about the Assistant career. | |||
23 Jan 2023 | Ep16: with Becca Steifle, Senior Executive Assistant at Renewable Water Resources | 00:45:17 | |
In this episode, we are delighted to have Rebecca Steifle, an Assistant with over 27 years of experience in executive administration, organizational management, sales and corporate governance. In the interview, we discussed Becca's career in banking, how she moved into an Assistant role, and how she builds relationships with her Executives and manages expectations. We discussed the Assistant network at ReWa and the need for Assistants to collaborate and share best practices. | |||
30 Jan 2023 | Ep17: Aisha Everett-Khalif, Business Manager at CUNA Mutual Group | 00:56:03 | |
In this episode, we have a fantastic conversation with Aisha Everett-Khalif, Business Manager at CUNA Mutual Group. Aisha shares her journey from Assistant to Business Manager. We talk about her intentional morning routine, how she manages her time and the challenges of an in-depth role. We discussed her DEI work and the importance of bringing your authentic self to work. | |||
13 Feb 2023 | Ep Eighteen: Hayley Herriotts, Executive Assistant at L’Oréal Luxe | 00:35:04 | |
In this episode, we are delighted to have Hayley Herriotts, an Executive Assistant at L’Oréal Luxe. We had a fantastic discussion about her experience working in the luxury beauty industry, working at and getting promoted with one organisation and what that takes for an Assistant to achieve. We talked about juggling work and being a mum, taking time out for yourself and avoiding burnout. We talked about the fast-paced nature of the role, organising incredible events and what it takes to work for a global brand. Enjoy this special episode! | |||
27 Feb 2023 | Ep Nineteen: Tara Sims, Sr. Manager Administrative Services Office Management at Comcast | 01:01:51 | |
In the next episode of The EA Campus Podcast, we have a fantastic interview with Tara Sims, Senior Manager of Administrative Services Office Management at Comcast. | |||
13 Mar 2023 | Ep 20: Purvi Shah, Executive Assistant to the Executive Team at PA Media Group | 00:40:58 | |
We are thrilled to have Purvi Shah as the next guest on The EA Campus Podcast. Purvi is an established Assistant who has worked across many industries, including media, wine & spirits and financial services. We discussed her start in the Assistant sector, what it is like working in a fast-paced news organisation and supporting multiple c-suite level Executives. | |||
27 Mar 2023 | Ep 21: Claire Houston and Paula Kokare, Founders of Houston & Ko | 00:48:13 | |
We are thrilled to have two guests with us this week. Claire Houston and Paula Kokare are the Founders of Houston & Ko. This business helps entrepreneurs, startups, and small businesses focus on what matters most for their growth by delegating the most tedious and time-draining tasks. Claire and Paula share their insights on what it takes for Assistants to move from a corporate into a freelancing role, what Entrepreneurs and startups are looking for in an Assistant role and how Assistants can define what they can offer and where they add value. | |||
24 Apr 2023 | Ep 22: Lauren Bordon, Founder Your Trilingual Support | 00:33:32 | |
In our next episode of The EA Campus Podcast, we interview Lauren Bordon, Founder of Your Trilingual Support. Lauren shared her journey from linguist to Executive Assistant, working for private HNMI in Mayfair, London and setting up her virtual support business and relocating to Barcelona, Spain. Enjoy the next episode of The EA Campus Podcast. | |||
01 May 2023 | Ep 23: Pippa Andrade, Founder PAVA Support | 00:42:42 | |
In this week's episode of The EA Campus podcast, we are delighted to be joined by Pippa Andrade, Founder of PAVA Support. Following a long career as a corporate Assistant in financial services, Pippa took her career in a new direction by starting a VA business. In this episode, we explore her journey and learn how she started her business and the crucial lessons her corporate career taught her. | |||
15 May 2023 | Ep 24: Jamila Benomar, Founder of Your Virtual Pod | 00:37:14 | |
In this episode of the EA Campus podcast, we sit down with Jamila Benomar, the founder of Your Virtual Pod. Jamila shares her insights on the profession, building confidence in the role, and establishing yourself as an expert in your orgainsation. We discuss the benefits of working as a Virtual Assistant and the challenges of starting the business. Jamila also shares her tips on effectively operating as an Assistant in large corporate organisations. | |||
22 May 2023 | Ep 25: Abbie Fernandes Founder of Swift VA | 00:39:27 | |
In this episode of the EA Campus podcast, we chat with Abbie Fernandes, Founder of Swift VA. Abbie shares her journey from being a corporate Assistant to starting her own Virtual Assistant business and how she navigated the challenges of moving to different countries while supporting her husband and young family. She provides insights into the critical skills required for running a successful VA business, including building client relationships and setting boundaries. Tune in to hear Abbie's inspiring story of overcoming challenges and achieving success as a Virtual Assistant. | |||
29 May 2023 | Ep 26: Katie Parker, Founder of Parker PA Ltd | 00:28:58 | |
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05 Jun 2023 | Ep 27: Stephanie Hand, Founder OnHand Executive Services | 00:40:40 | |
In this episode of EA Campus, we chat with Stephanie Hand, Founder of OnHand Executive Services. Stephanie shares her journey from working as an in-house Assistant to starting her freelance Assistant business. She discusses her experience onboarding a new CEO and provides valuable insights into dealing with workplace bullies. Additionally, Stephanie shares her daily routine and offers advice for assistants starting in the profession. Whether you're an experienced Assistant or just starting out, you'll want to tune in to hear Stephanie's valuable tips and tricks for navigating the world of executive support. Don't miss this inspiring conversation! | |||
12 Jun 2023 | Ep 28: Hayley Hudson, Founder of Hudson Admin Support | 00:53:08 | |
Welcome to the EA Campus podcast! In this episode, we sit down with Hayley Hudson, the Founder of Hudson Admin Support and the VA Lounge. Join us as we delve into Hayley's journey of starting her own virtual assistant business and creating a thriving network for VAs. In our conversation, we explore the world of virtual assistance and dive into the tech tools and strategies that can empower assistants to excel in their roles. Hayley shares valuable insights on building confidence, understanding your worth, and leveraging technology to streamline administrative tasks. Whether you're an aspiring virtual assistant or an experienced assistant looking to enhance your skills, this episode is packed with practical tips and advice. Tune in as we unlock the secrets to success in virtual assistance and gain a deeper understanding of the value that assistants bring to the table. Join us on the EA Campus podcast as we learn from Hayley Hudson and uncover the possibilities that await in the realm of virtual assistance. Get ready to boost your confidence, harness the power of technology, and embrace your worth as an assistant. Don't miss this inspiring and informative episode! | |||
19 Jun 2023 | Ep 29: Lora Wicher, Founder of Lora May Virtual PA | 00:43:18 | |
In Episode 29, we had the pleasure of sitting down with Lora Whicher, the Founder of Lora May Virtual PA. Lora's journey in the corporate world as an executive assistant took her through various roles, including a significant stint at Savills real estate agency. During our conversation, we delved into Lora's career trajectory, exploring her experiences working as a corporate EA and the pivotal moment that led her to start her own virtual assistant business. We discussed the challenges she faced and overcame, especially during the pandemic, and how she managed to successfully establish Lora May Virtual PA. One of the highlights of our conversation was learning about Lora's ability to adapt and work with different personality types. She shared invaluable insights on navigating various working styles and how she leverages her expertise to provide top-notch support to her clients. Additionally, Lora shared her effective time-blocking techniques and how she manages her day to ensure productivity and balance. Her expertise in structuring her schedule provides actionable tips and strategies that can benefit all EAs looking to optimize their workflow. Join us as we dive deep into Lora's journey, from her corporate EA days to becoming a thriving virtual assistant entrepreneur. Her story is a testament to resilience, adaptability, and the power of seizing opportunities, even in challenging times. So, if you're ready to be inspired and gain valuable insights into the world of virtual assistance, grab your favorite beverage, find a cozy spot, and get ready for Episode 29 of the EA Campus podcast | |||
27 Jun 2023 | Ep 30: Shaun Alphonso, Executive Business Partner at Georgian | 00:51:19 | |
In the next episode of the EA Campus podcast, we have the pleasure of hosting Shaun Alphonso, Executive Business Partner at Georgian, a renowned venture capital firm specializing in SaaS technology investments. Join host Nicky Christmas as she delves into Shaun's intriguing career path and uncovers the valuable lessons he learned. From working in Starbucks to his stellar EA career, Shaun shares many helpful tips and tricks for Assistants, including time management techniques, technology use, and how he manages communication with his Executives. This is one not to miss. | |||
05 Jul 2023 | Ep 31: Holly Copsey, Business Support Specialist at Virtually Priceless | 00:38:02 | |
In this episode, we have the pleasure of hosting Holly Copsey, a Business Support Specialist at Virtually Priceless. Holly shares her remarkable journey and valuable insights into her 20-year Executive Assistant (EA) career. Join us as we delve into Holly's journey and learn how she navigated the shifting landscape of the EA profession, particularly during the pandemic. Discover her insights on running a successful VA agency and how she has adapted her services to meet client's evolving needs. Tune in to gain valuable knowledge and inspiration from Holly Copsey, a seasoned EA and business support specialist. | |||
19 Jul 2023 | Ep 32: Christi Brewer, Executive Assistant to the CEO at Shipt | 00:29:07 | |
Welcome to the latest episode of the EA Campus podcast! In this episode, we had the pleasure of interviewing Christi Brewer, an accomplished Executive Assistant (EA) to the CEO at Shipt. Christi shared valuable insights into her career journey, overcoming preconceived notions about the Assistant role, leveraging technology in her day-to-day work, and her experience working for a startup. The episode started with Christi providing an overview of her career path, highlighting her business administration and marketing background. She shared how she initially worked in retail management, ventured into the insurance industry, and eventually found her passion in marketing. However, during the Great Recession in 2009, she faced a round of layoffs that led her to explore new opportunities. Christi recounted how a recruiter encouraged her to consider an EA role, despite her initial reservations and misconceptions about the position. Taking a leap of faith, she embraced the role and discovered her love for it. Her story resonated with many Assistants, who are often surprised by how fulfilling and rewarding the EA profession can be. As the EA to the CEO at Shipt, Christi discussed the various aspects of her role. In addition to managing her executive calendar, inbox, and travel arrangements, she described herself as a "people connector," a sounding board, and a problem solver. She emphasised the importance of adaptability and highlighted her ambivert personality, enabling her to connect with leaders while excelling in focused, independent work. The conversation shifted to the use of technology in Christi's role. She revealed that Shipt primarily relies on Slack for communication, enabling her to stay connected with her executive and the team throughout the day. Christi emphasised the significance of being well-versed in technology tools and adapting to the digital landscape to enhance productivity and collaboration. The podcast delved into Christi's experience working for a startup. She shared her appreciation for the fast-paced environment at Shipt, a retail tech company. Christi highlighted the dynamic nature of her role, where each day presents new challenges and unique needs. She also emphasised the importance of being proactive, staying agile, and embracing change when working for a startup. Towards the end of the episode, Christi provided valuable advice for Assistants aspiring to work for startups. She encouraged them to be open-minded, flexible, and willing to take on diverse responsibilities. Christi emphasised continuous learning, adaptability, and building solid relationships with colleagues and executives in a startup setting. | |||
09 Jan 2024 | Ep 33: Tawnya Convoy, Executive Assistant to CEO at Absorb | 00:39:11 | |
In this insightful episode of the EA Campus Podcast, host Nicky Christmas sits down with Tawnya Convoy, a dynamic executive assistant with a unique career trajectory. Tawnya shares her fascinating journey from being a professional flutist and music teacher to thriving in the world of technology and startups. She delves into her experiences at Apple, her transition during personal life changes, and her growth in various startup environments.
Featured Books, Products, Tools, and Technologies:
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15 Jan 2024 | Ep 34 - Laura Escalante, Executive Assistant, Golden Software | 00:32:36 | |
Episode 34 of the EA Campus Podcast features Laura Escalante, an Executive Assistant at Golden Software, in conversation with host Nicky Christmas. The episode delves into Laura's career journey, highlighting her pivot from a decade in operations and program management within human services to becoming an executive assistant. Laura shares her immigrant background, moving from Lima, Peru, to the US as a teenager and how this experience shaped her work ethic and career choices. Laura discusses her transition during the pandemic, which coincided with her becoming a mother, leading her to seek a more fulfilling and sustainable career path. This search led her to establish her own business as a virtual assistant, My Virtual Edge, and eventually to her current role supporting the CEO of Golden Software. She reflects on the challenges of balancing work with motherhood and the importance of being present for her son. Nicky and Laura also explore the skills Laura developed in her previous roles that aid her in her current position, such as quickly understanding people's needs and effective communication. They discuss the impact of technology on Laura's work, with a particular emphasis on her use of ChatGPT to enhance productivity. Laura advises listeners on building trust with executives, learning new skills, and the importance of being part of a supportive community. The conversation covers Laura's daily routine, the transition to working remotely, and her methods for managing multiple clients in her virtual assistant business. She emphasizes the importance of consistency and reliability in building trust with executives. She concludes by reflecting on the key skills that have contributed to her success in the Assistant role. | |||
22 Jan 2024 | Ep35: Emily O'Hara, Executive Assistant to the CEO at Inicio Group | 00:45:17 | |
In this podcast episode, Emily discusses her transition from college to the hospitality industry, her progression into events planning, and her eventual move into an EA role. She emphasises the importance of organisational skills and the dynamic nature of her job, dealing with various tasks ranging from events planning to managing the CEO's schedule and communications. Emily shares her experiences of learning on the job, the significance of mentorship, and the evolution of her role from PA to EA. Her passion for her current company, Inicio Group, shines through as she discusses the rewarding nature of her work in social care. She also delves into her personal life, highlighting her interests like running, going to the gym, and her involvement in an ABBA tribute band. We touch on the challenges of the EA role, such as juggling conflicting priorities and learning to deal with high-pressure situations. Emily provides valuable advice for aspiring assistants, emphasising the importance of learning about their organisation, developing a thick skin, and being proactive in communication and task management. She also advocates continuous learning and professional development, recommending resources like LinkedIn, networking opportunities, and specific training courses. Emily's story is an inspiring example of how dedication, adaptability, and a willingness to learn can lead to a successful and fulfilling career as an Executive Assistant.
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29 Jan 2024 | Ep36: Grazia Maietta, Head of Operations and EA to CEO at Condense | 00:31:02 | |
In this captivating episode of the EA Campus podcast, host Nicky Christmas sits down with Grazia Maietta for an insightful conversation about her journey as an Executive Assistant (EA) in the dynamic world of technology. Grazia, originally from Italy with a background in foreign languages, delves into her career evolution from a translator and teacher in Italy to an accomplished EA in the UK. Working currently at Condense, a company specializing in live-streaming events into digital worlds, Grazia shares the intricacies of her role, which uniquely blends EA responsibilities with office management. She provides a fascinating glimpse into Condense’s innovative work in AR, VR, and the Metaverse, underscoring the company's unique ability to stream content from their Bristol-based Metaverse studio to various digital venues. Grazia talks about the challenges and rewards of her position, including managing the busy schedule of Condense's CEO, Nick Fellingham, and supporting other directors and teams. Her role extends beyond administrative tasks, involving close interaction with engineers and technicians, particularly during live events. The conversation takes a personal turn as Grazia shares her morning routine and how it prepares her for the day's challenges. She emphasizes the importance of work-life balance, enjoying outdoor lunches by Bristol's waterfront, and her passion for Latin American dances like salsa and bachata. Nicky and Grazia discuss the importance of being proactive, adaptable, and managing expectations in the EA role, especially in a tech-driven environment like Condense. Grazia offers valuable advice for aspiring EAs, highlighting the significance of continuous learning, staying up-to-date with industry trends, and leveraging platforms like LinkedIn and Discord for professional growth.
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05 Feb 2024 | Ep37: William Richardson, Executive Assistant To CEO, United Launch Alliance (ULA) | 00:34:26 | |
In this episode of the EA Campus Podcast, Nicky Christmas interviews William Richardson, an executive assistant at United Launch Alliance (ULA), where he shares insights into his career journey and the dynamic nature of his role in the aerospace industry. | |||
14 Feb 2024 | Ep 38: Rebecca Greenhill, Executive Assistant to the CEO, Cobalt Search | 00:35:25 | |
In this episode of the EA Campus podcast, join Nicky as she welcomes Rebecca Greenhill, a seasoned Executive Assistant (EA) at Cobalt Search. Rebecca's unique career journey has transitioned from dance performance and teaching to retail management and finally into the realm of executive assistance. She shares the rich tapestry of experiences that have shaped her career. Her story is a testament to resilience, adaptability, and the pursuit of passion across different stages of her life. Discover how Rebecca's early career in retail laid a solid foundation for her skills in management, dealing with diverse personalities, and fostering resilience—skills that later became invaluable in her role as an EA. Rebecca's turning point came from an inspired moment by the film "The Devil Wears Prada," leading her to pursue a career that combines pace, challenge, and the thrill of solving daily puzzles in an office environment. At Cobalt Search, Rebecca supports the CEO, managing a wide range of tasks, from calendar and email management to handling HR and finance tasks. She emphasises the varied and dynamic nature of her role. The episode delves into the importance of adaptability, the joy of variety in daily tasks, and the significance of building relationships within the business. Rebecca also touches on her life outside of work, including her involvement in musical theatre and the balance between personal life and professional commitments. The discussion extends to advice for aspiring EAs, highlighting the importance of emotional intelligence, the ability to say no to prioritize effectively, and the value of continuous learning and self-improvement. This conversation not only illuminates the evolving role of executive assistants but also offers valuable insights and advice for those navigating or aspiring to thrive in this career path. | |||
20 Feb 2024 | Ep 39: Fatiha Zeghir, EA at Vodafone | 00:52:03 | |
Fatiha Zeghir shares her extensive journey as an Executive Assistant (EA), starting in Paris and transitioning through roles at major companies like Procter & Gamble, NRJ Global, SAP, News UK, Penguin Random House, Pearson, and the BBC, before her current role at Vodafone. Her experience highlights the importance of adaptability, communication, and learning from diverse roles and industries. The discussion emphasizes the EA role's significance in crisis management, especially noted during her time at the BBC during the pandemic. A recurring theme is the challenge of being underutilized or not fully integrated into strategic discussions despite EAs' central role in executives' daily operations. Fatiha and Nicky discuss the importance of EAs establishing boundaries, learning to say "no but," and the need for better remuneration reflective of their contribution. Fatiha expresses a preference for Gmail and Google Calendar for their synchronization capabilities. She emphasizes using cloud storage and shared documents for efficiency and easy access to the latest information. Fatiha advocates for consistent and logical document naming conventions to streamline work processes. Sheryl Sandberg's "Lean In" is highlighted as a transformative book, offering insights on navigating a male-dominated corporate world and negotiating effectively. Fatiha shares her interests outside of work, including her passion for writing, specifically exploring the idea of a dramedy about EAs. She also mentions her involvement with the charity Care for Calais and her love for London's cultural offerings. The paramount advice for new assistants is learning to assertively set boundaries from the beginning of their career, emphasizing "no, but" as a strategy for managing workload and expectations. This episode sheds light on the complexities of the EA role and the significant value EAs bring to their organizations and offers practical advice for EAs at all career stages. Fatiha's journey and insights serve as an inspiration and a guide for both seasoned and new EAs navigating their professional paths. | |||
14 Mar 2024 | Ep 40: Catherine Wright, Executive Assistant to CEO at Krome Technologies | 00:37:24 | |
In this episode, Catherine Wright shares her varied career journey leading up to her current role as an Executive Assistant to a CEO. She discusses the importance of understanding the business you work for, being a connector between teams, and adding value wherever possible. Some key pieces of advice Catherine offers:
Catherine also shares some of her favourite tools like OneNote, Asana, and good old-fashioned to-do lists. Her story illustrates how initiative, resilience, and a service-oriented mindset can enable an EA to become a true partner to their executive and make a difference in their organisation. | |||
18 Mar 2024 | Ep 41: Chelsea Fox, Business Management at STACK Infrastructure | 00:45:15 | |
In this episode, Chelsea Fox shares her 15-year journey as an assistant, from starting as an event manager in Spain to her current role as an EA supporting the CEO and leadership team at a data centre startup in London. Some key pieces of advice and insights Chelsea offers:
Chelsea also shares some of her favourite productivity tools, such as Microsoft To Do, OneNote, Planner, and good old-fashioned handwritten lists. Her story illustrates the importance of adaptability, relationship-building, and being proactive in making your mark as an assistant and elevating the perception of the role. | |||
25 Mar 2024 | Ep42: Becky Kaapuni, Sr. Executive Assistant at Salesforce | 00:49:28 | |
In this episode, Becky Kaapuni shares her winding career journey spanning publishing, wine business, investment banking, tech startups, Twitter, and now Salesforce, where she supports the CEO of AI. Some key pieces of advice and insights Becky offers:
Becky candidly shares the triumphs and challenges of her EA career, from navigating egotistical bosses and sudden layoffs to finding executives who truly value and empower her. She emphasizes the importance of documenting issues, leveraging resources, and prioritizing one's well-being while acknowledging that immediately leaving a bad situation isn't always feasible. While Becky admits she could lead more by example in disconnecting from work, she has found that staying on top of things helps her mental health and ability to relax. Her story illustrates the ever-changing landscape of the EA role and the resilience required to succeed in the long term. | |||
01 Apr 2024 | Ep43: Gabrielle Waxenberg, High-Performing Executive Assistant | 00:40:17 | |
In this EA Campus podcast episode, Nicky Christmas interviews Gabrielle Waxenberg, an experienced Executive Assistant who has recently transitioned to working as a fractional Assistant for multiple clients. Key points from the episode:
Throughout the episode, Gabrielle shares her experiences, challenges, and lessons learned during her 12-year career as an EA. She emphasises the importance of setting boundaries, building relationships, and speaking truth to power. Her insights offer valuable advice for Assistants at all stages of their careers. | |||
09 Jan 2025 | How Executive Assistants Can Set Goals That Stick | 00:30:34 | |
In this episode, we’re tackling a topic that hits close to home: why traditional goal-setting methods often fail for Executive Assistants and how you can set goals that actually stick. If you’ve ever felt stuck, uninspired, or frustrated by unmet goals, this episode will give you fresh perspectives and practical solutions. Here’s what we’ll cover:
To help you put these strategies into action, we’ve created two free resources:
Download these resources for free at The EA Campus - https://theeacampus.com/podcast/ep44/. We’ll also share real-world examples of how Executive Assistants can set impactful goals, whether it’s mastering AI tools, streamlining workflows, or aligning their professional growth with their executive’s strategic priorities. Plus, you’ll hear tips on protecting your time and creating a vision statement to keep you focused throughout the year. Ready to redefine your goals and make 2025 your most successful year yet?
Thought Leaders and Strategies Referenced:
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16 Jan 2025 | EP 45: 10 Secrets to Mastering Your Executive Assistant Routine | 00:27:52 | |
In this episode of The EA Campus Podcast, Nicky dives into the transformative power of mastering your daily routine as an Executive Assistant. With practical advice and actionable tips, you’ll discover how to navigate interruptions, prioritize tasks, and create systems that work for you—not against you. From building an effective morning routine to embracing micro-lists, leveraging technology wisely, and setting boundaries with confidence, this episode is packed with strategies to help you thrive in your role. Whether you’re new to the profession or a seasoned Executive Assistant, these 10 secrets will inspire you to take control of your day and elevate your productivity. Highlights Include:
Don’t forget to download the free daily routine template designed specifically for Executive Assistants to help you implement these tips and stay on track, even on the busiest days! | |||
23 Jan 2025 | EP 46: 15 Tools and Technology for Executive Assistants | 00:34:05 | |
In this episode of The EA Campus Podcast, host Nicky Christmas dives into the tech landscape tailored specifically for Executive Assistants. Discover 15 tools and technologies that can help streamline your workflow, boost productivity, and make a meaningful impact in your role. From scheduling with When2Meet to creating impactful presentations with Beautiful.ai, we cover essential platforms for managing schedules, collaborating effectively, and staying ahead in a tech-driven world. Plus, get a sneak peek at what’s coming up on The EA Campus:
For this episode, we’ve also prepared a special downloadable resource: 101 Tools and Technology for Executive Assistants. This curated list of 100 platforms spans collaboration tools, AI solutions, and more to enhance your skill set. Access it now at theeacampus.com/podcast/ep46. Whether you’re new to the tech scene or looking to expand your toolkit, this episode will inspire you to embrace technology with curiosity and confidence. Tune in and transform the way you work!
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30 Jan 2025 | EP47: Understanding the 20% that Drives 80% of Results | 00:19:18 | |
Today’s episode is all about the 80/20 rule, also known as the Pareto Principle. What if 80% of your results come from just 20% of your effort? Sounds like a game-changer, right? In this episode, we’ll explore how Executive Assistants can apply this powerful principle to cut through distractions, prioritize high-impact tasks, and truly make a difference in their role. You’ll learn practical strategies for identifying the tasks that drive the biggest results, how to protect your focus and manage interruptions, and simple ways to track your progress for continuous improvement. 🔹 What You’ll Learn in This Episode: 📢 What’s Happening on The EA Campus? 🎁 FREE TEMPLATE ALERT! 💡 If you enjoyed this episode, make sure to subscribe, share it with fellow EAs, and leave us a review! See you next time on The EA Campus Podcast! 🔗 Links & Resources: | |||
06 Feb 2025 | EP 48: Getting Started with AI in the EA role | 00:24:43 | |
In this episode of The EA Campus Podcast, host Nicky Christmas explores how Executive Assistants can leverage AI to streamline their workflow, reduce administrative burdens, and focus on strategic, high-impact tasks. Key Takeaways: AI is not about replacing assistants—it’s a tool for efficiency, helping with email drafting, scheduling, meeting summaries, and report generation. Assistants can use AI to manage complex calendars, generate executive briefings, draft presentations, research industry trends, and create training materials. Effective AI usage starts with well-structured prompts. The more context and detail provided, the better the AI output. Practical AI Tools for EAs:
Once comfortable with AI, assistants can explore automation, custom AI workflows, and tools like Claude for long-form content creation. 💡 Call to Action: Start small—experiment with AI for emails, reports, and task automation. Download the ChatGPT Prompts for Assistants freebie at eacampus.com/podcast/ep48. 🎧 Listen Now & Work Smarter with AI! | |||
13 Feb 2025 | EP 49: EA Salary Transparency | 00:32:18 | |
In this episode of The EA Campus Podcast, host Nicky Christmas dives into one of the most critical topics in the Executive Assistant profession—salary transparency. Assistants often struggle to access clear, unbiased salary data, but today’s guests have taken a groundbreaking step to change that. Joining Nicky are Yvette Pearson, founder of Admin Wrap, and Alicia Fairclough, founder of EA How To. Together, they’ve created the EA Salary Survey, a report that brings real salary data to the table—without bias, without agenda, and purely for the benefit of the EA community. In this episode, we discuss:
Download the EA Salary Survey: EASalarySurvey.com EA How To: eaHowTo.com Admin Wrap: adminwrap.com The EA Campus: theeacampus.com | |||
20 Feb 2025 | Ep50: Emails in there 1000s!? How do you even start managing your Executive's out of control inbox? | 00:32:27 | |
In this episode, we’re exploring one of the biggest challenges for Assistants: email management! How do you start the conversation with your Executive about taking control of their inbox? What systems can you set up to streamline the process? How do you ensure emails don’t take over your entire day? Nicky walks you through practical strategies for managing email overload, setting expectations with your Executive, and implementing a structured system that keeps both of you organized and productive. Whether your Executive is a hands-on inbox checker or prefers a more hands-off approach, these insights will help you create a workflow that actually works. By the end of this episode, you’ll have a concrete plan to take away so you can start transforming how you handle email today! Show Notes & Resources 🔹 Free Resource: 50 Outlook Hacks for Assistants – Grab your free guide to mastering Outlook shortcuts and email efficiency. Download it here - https://eacampus.com/podcast/ep50 🔹 Upcoming Events: Want to go deeper? Check out our Effective Email Management for Assistants Course, designed specifically for EAs who want to master inbox management. Learn more here - https://theeacampus.com/online-course/effective-email-management/ 🎧 Enjoyed this episode? Leave us a review and share it with another Assistant who could benefit from these tips! | |||
27 Feb 2025 | EP51: The Future of the EA Profession with Candice Burningham & Jodie Mears | 00:55:58 | |
In this episode of The EA Campus Podcast, we sit down with two incredible industry voices, Candice Burningham and Jodie Mears, for an insightful and lively discussion on the evolving role of Executive Assistants. We cover everything from key industry trends, AI and automation, and the future of job titles to some of the more controversial topics shaping the profession today.
If you enjoyed this conversation and want to be part of more discussions like this, join The EA Campus Community for free for one month! Gain access to exclusive content, live discussions, networking opportunities, and a support network of like-minded professionals. Listen to the full, unedited conversation inside The EA Campus Community! Connect with Candice & Jodie 🔗 Candice Burningham
🔗 Jodie Mears
Loved this episode? ⭐ Leave us a review | |||
06 Mar 2025 | EP 52: Can We Talk About Ad-Hoc Tasks? | 00:34:26 | |
Ad-hoc tasks are an inevitable part of the Assistant role, but when they start taking over your day, they can prevent you from focusing on strategic, high-impact work. In this episode, we break down how to manage, track, and take control of ad-hoc tasks so they don’t define your role. We’ll cover:
Listen in for practical tips and a step-by-step approach to making sure these tasks work for you, not against you. Resources & Links Mentioned:
Show Notes 00:00 – Welcome & March Event Round-Up
04:15 – What Are Ad-Hoc Tasks & Why They Matter
09:30 – The Challenge: Requests from Colleagues vs. Executives
15:45 – How to Quantify & Track Ad-Hoc Tasks
22:10 – How to Take Control & Set Boundaries
30:00 – What to Do if Ad-Hoc Tasks Are Your Whole Job
38:20 – Final Thoughts & Call to Action
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13 Mar 2025 | EP53: The Unstoppable EA with Becky Kappuni | 00:40:23 | |
In this episode of The EA Campus Podcast, we welcome back the inspiring Becky Kaapuni, author of The Unstoppable EA and founder of the EA Social Club. Becky shares her incredible journey of resilience, mindset shifts, and what it truly means to be the CEO of your own life. We delve into the pivotal moments that shaped her career, the challenges she's overcome, and the power of embracing vulnerability as an Assistant. Becky also shares insights on building supportive communities, why mindset is key to success, and how to navigate setbacks while staying true to your goals. Plus, we talk about the exciting upcoming events at The EA Campus, including the Automation Masterclass on Tuesday, 25th March, and the EVOLVE Virtual Summit on Friday, 28th March. Don’t miss out—check the show notes for all the details! Show Notes:
Stay connected with The EA Campus for more insights, events, and resources to empower your EA career! | |||
20 Mar 2025 | Ep54: Career Mapping for Executive Assistants | 00:48:13 | |
In this episode of The EA Campus Podcast, we’re diving into the topic of career mapping for Executive Assistants. Career progression in the EA world isn’t always linear, and for many of us, it’s something we don’t often prioritize. Whether you see the EA role as a stepping stone to another career or you’re committed to excelling in this profession, having a clear career map is essential. We’ll walk through the five key steps to career mapping, from setting clear goals to identifying skill gaps and building an action plan that aligns with your professional aspirations. We also discuss common challenges EAs face when planning their careers—like falling into the role without a plan, not having enough time to focus on development, or chasing salary increases without a long-term strategy. You’ll also hear about the latest trends in career mapping, including:
This episode is packed with practical steps, insights, and advice to help you take charge of your career and make intentional choices about your professional growth. Show Notes:
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27 Mar 2025 | Ep55: Adding Tech to your Event Planning | 00:25:51 | |
In this episode of The EA Campus Podcast, we explore the world of event technology, specifically for Executive Assistants. If you're responsible for planning, managing, or supporting events in your role, this episode offers valuable insights and 15 carefully selected tech tools that will help you streamline your entire planning process. From venue sourcing and attendee registration to engagement tools and multilingual support, we cover all the platforms that will make your life easier as an EA. Nicky also shares personal experience managing countless events and previews two upcoming EA Campus events focused on tech and tools. ✨ Don't miss out!
🎁 Resources Mentioned:
Show Notes:
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03 Apr 2025 | Ep 56: Goal-Driven Scheduling | 00:39:38 | |
In this episode of The EA Campus Podcast, we’re diving into one of the most powerful strategies you can adopt as an Executive Assistant: goal-driven scheduling. If your Executive is constantly running from one meeting to the next with no time to think, strategize, or actually do the work, this episode is for you. I’ll walk you through how to shift from reactive calendar management to a more purposeful, high-impact way of structuring the schedule — and why this is a game changer for both you and your Executive. We’ll explore what goal-driven scheduling actually means, how to build it into your workflow, how to handle pushback, and the tech tools that can make it all feel easier and more doable. 💡 Mentioned in this episode:
Thank you to this week's sponsor - Vimcal EA. | |||
10 Apr 2025 | Ep 57: Empower yourself in your career | 00:43:20 | |
In this inspiring episode of The EA Campus Podcast, Nicky Christmas sits down with the one and only Hallie Warner - Force Multiplier, coach, consultant, and co-author of The Founder and the Force Multiplier. If you’ve followed Hallie’s work, you’ll know how much she’s impacted the assistant community. And if this is your first introduction to her, you’re in for something really special. Hallie shares her career journey from early assistant roles to becoming Chief of Staff and now launching her own business, including the brand-new Force Multiplier Academy. We dive into what it means to show up as a strategic partner, how Hallie defines the Force Multiplier mindset, and what makes a true, trusted partnership with your Executive. We also talk about:
And yes, Hallie shares her latest book recommendations, her love for reality TV (hello, The Traitors), and what’s always on her desk, even on a deserted island. Whether you're just starting out in your career or stepping into a senior EA or Chief of Staff role, Hallie’s honest, practical advice will leave you feeling empowered and ready to take the next step.
Books:
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17 Apr 2025 | Ep 58: Why KPIs Matter for Executive Assistants – Proving Your Impact with Data | 00:41:59 | |
In this episode, we’re diving into a topic that sparked a massive response on LinkedIn - KPIs for Executive Assistants. If you've ever struggled to explain your value, felt stuck in performance reviews, or wondered how to track the impact of your work, this is the episode for you. We explain KPIs, why they matter in our role, and how you can start measuring your impact in simple, practical ways without adding to your workload. We also discuss how to use this data in one-to-ones, performance reviews, interviews, and even casual conversations with your Executive (yes, without feeling like you’re bragging!). And a huge thank you to our sponsor, Vimcal EA, for supporting this episode. Their brand-new Executive Calendar Audit feature is a game-changer for Assistants looking to save time and prove their value. Make sure to check out the free upcoming webinar! Links and Resources Mentioned
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24 Apr 2025 | Ep59: Why You Deserve a Training Budget | 00:31:10 | |
In this special Admin Week episode of The EA Campus Podcast, we’re exploring one of the most important (and often most uncomfortable) topics for Executive Assistants: asking for a training budget. If you've ever felt awkward or unsure about asking for professional development support, this episode is for you. We’re unpacking the mindset shift that turns “asking for permission” into “claiming what’s already available to you” - because training isn’t a luxury, it’s a necessity. We cover:
Plus, to celebrate Admin Week, we're offering 40% off all EA Campus online courses through April—the perfect reason to take that next step. This is your moment. You deserve professional development, and in this episode, we’ll show you how to ask for it with clarity, confidence, and purpose. |