The Coaching Podcast (Emma Doyle)

Emma Doyle and Jen Brice first met in 2006 when they were studying executive coaching together - thanks to The Open Door Coaching Group and their CEO, Natalie Ashdown. In fact, Jen, along with a remarkable group of 5 other women, have shared a lifelong friendship from this course and we are each other's cheerleaders. In this episode, you will hear Jen's authentic responses to coaching questions. She is full of wisdom and she invites us all to be present, listen, be deeply curious and find a way to have empathy for other human beings. If you want to be the best version of yourself, then this interview is not to be missed.

Jen Brice is an executive coach, learning and development specialist and organisational leader with a passion for developing leadership capability. Jen engages people to discover and mobilise their capacity to lead effectively and achieve exceptional results, working across a range of industries including banking, professional services, health, government and the not for profit sector. Jen has over twenty years of experience including operational management and people leadership. With an Executive MBA, Jen combines advanced interpersonal skills with operational business acumen to create transformational change, inspiring people to connect with purpose and vision and successfully contribute to effective business outcomes. Jen is qualified in Business and Workplace Coaching, Integrative Development and Social Work. She is accredited in the Leadership Circle (360 Profile) and certified in applying the Scaled Agile Framework (SAFe). Jen draws on knowledge of Positive Psychology and adult development principles, as well as other theoretical frameworks and their application to develop leaders.

Website: www.jenbrice.com.au

Elevate: Leadership by Design: https://learn.jenbrice.com.au/courses/elevate03

LinkedIn: https://www.linkedin.com/in/jenniferbrice/

This episode is a combination of a farewell to Simon Blair for being a fantastic co-host on The Coaching Podcast and a tribute to former professional tennis player, Johanna Konta (highest ranking of WTA #4 in the world). Simon and Emma discuss the interview with Johanna like they used to do in the original episodes on The Coaching Podcast.
Emma Doyle first met Johanna Konta when she was a young junior tennis player training at the National Academy in Melbourne as part of the TAP (targeted Athlete Project) program. Emma had the fortunate experience of working on court with Johanna was she was around 12 years of age and coaching her during the World Junior U14 teams event. Therefore, when Emma was in London in November of 2017 and they reconnected at the London National Training Centre, she took the opportunity to record this interview. Johanna talks about the importance of the coach being in 'partnership' with their athlete. What she looks for in a great coach is someone who is open-minded and who has strong values - values that align with her own. Johanna was one of the most hard-working, dedicated and professional players on the tour. She retired in December of 2021 and we wish her all the success in the world for the next chapter of her life. If you would like to go straight to the interview, start this episode at 12 minutes - it is another gold dust short yet impactful interview not to be missed.
Johanna Konta is a British former professional tennis player, having represented Australia until 2012. She won four singles titles on the WTA Tour, as well as 11 singles and four doubles titles on the ITF Women's Circuit. The former British No. 1 reached a career-high singles ranking of world No. 4 on 17 July 2017. You can follow her on Twitter @JohannaKonta
Thank you to Simon Blair for helping to create such a successful Podcast and securing the name, The Coaching Podcast. Your time, effort and energy have been much appreciated and we look forward to having you back on the show once a year for your coaching success updates. Simon is the Owner & Founder of Five Degrees and is a Customer Experience Coach specialising in sales and customer service for Contact Centres. Five Degrees is one of Australia’s #1 in Call Quality Monitoring & Coaching for Contact Centres. Visit www.fivedegrees.com.au to find out how you can supercharge your sales and customer service efforts.

Kim Miles and Emma Doyle connected through the ICF (International Coach Federation) Colorado chapter. Kim and Emma chat about so many coaching gold nuggets, like;

• When you can get to the 'WHO' a person is, that is where the magic happens
• As coaches, you can help express your client's inner voice with comments, such as;
• "What I am hearing you say ..."
• "You are using these words ..."
• "Your body language is expressing this ... which is not in alignment with ..."
• And pick up on their;
• "Energy shifts."
• "Presence and their being."
• All of which helps your client to hear themselves and gain valuable insights around.

What does Kim think makes a great coach?
"Accessing your intuition." This was the through-line for this episode.
And she went on to say, "Being so incredibly present so that then you can access the deepest level of your client beyond what they are even accessing."
As for her 3 tops tips: 1) Coach More 2) Reflect More 3) Engage with other Coaches
May we all strive to gain coaching mastery in the present moment - the way of the future.
Kim Miles is an Executive Coach specializing in Leadership and Team Development. Kim partners with individual contributors, leaders, and executives to create a fulfilling career and life by supporting them in navigating external situations and internal mindset challenges. She has a master’s in organizational leadership and certifications in mentor coaching and team coaching. With 1,200+ hours of coaching working, Kim has worked with CEOs, CIOs, VPs, Presidents, Directors of Operations, managers and individual contributors in Fortune 100, midsized, and small organizations. Past clients worked in industries including telecommunications, energy, engineering consulting, marketing & advertising, and nonprofits. Clients describe Kim’s coaching style as practical/pragmatic, direct, and supportive. Throughout Kim’s 20+ year career, she served in a variety of organizations in roles including internal coach, leadership development specialist, project manager, corporate account manager, technical recruiter, project engineer, contracts coordinator, and program controls analyst.
Kim’s philosophy Your values not only indicate what is most important to you but also drive your behaviors and decision making to ultimately steer you in a specific direction. When your values aren’t aligned with the organization you are in, or the specific work you do, you find yourself off course. There is a sense of feeling lost or exhausted from navigating incredibly strong headwinds. My top values are empowerment and freedom (financial and time) which is why I love working with people who want to create alignment of their values with the work they do, so they are empowered to create a life and career they love.
Her website is: www.KimLMiles.com And she can be reached via: Kim@KimLMiles.com

Mike Digby contacted Emma Doyle via Instagram as a passionate listener of The Coaching Podcast. Emma immediately wanted to have him on the show to ensure that young coaches have a voice in coaching and that "great minds don't always think alike." Mike believes that a great coach needs to be a great listener and Mike shares a great story about the first time he served as Roger Federer's hitting partner (the power of building relationships). One of the highlights of the show is when Mike shares his tips for young coaches;

1. Be eager to learn

2. There is no need to be in a rush

3. Be as organic as possible

In other words, take the knowledge from other great coaches and then adapt it within your personality. Wise words from a young game-changer. We can't wait to follow your coaching journey.

Mike Digby graduated college in America playing NCAA college tennis in 2019. He always wanted to be a pro tennis player but he found himself as a hitting partner with some of the best players in the world, such as Djokovic, Federer, and Halep at many of the biggest tournaments around the world.
After graduating, he was a full time hitting partner for a few players gaining vital experience working at the top end of the game and slowly being an assistant coach to a few top WTA players on the tour.

Whilst he was hitting with Novak Djokovic at Wimbledon in 2019, he had a chat with the Director at Soto Tennis Academy, Dan Kiernan, about the academy and he offered Mike a chance to start his coaching career. He has now been in Spain for 1.5 years and he serves as a hitting partner for Matteo Berrettini (current ATP world No.8). In addition, he is a performance coach working with some of the best juniors and professionals in the world.

We hope you enjoy 'listening' to this unique, young and fresh perspective on The Coaching Podcast. This episode was sponsored by, Tina Sarama who is the owner and founder of Transition Coach 4 Athletes - helping student-athletes find US College Scholarships. Check out; www.transitioncoach4athletes.com for more information. Thank you for your support.

Cari Buck met Emma Doyle at the 2021 USPTA World Conference via their mutual friend, Bill Riddle. Emma could instantly feel her passion along with her wealth of experience in the tennis and coaching industry that she had to have her on The Coaching Podcast. What does Cari look for when she is hiring a tennis pro? 1) Are they qualified? Do they value investing in their education? 2) Are they a good personality fit? How will they fit in with the rest of the team? 3) Are they committed? Do their goals and expectations fit with what she is looking for? Finally, her top question for referrals/references is "Would you hire them again?"

You are in for a real treat - Thank you Cari Buck for everything you do in the tennis industry.
Cari Buck is currently the Director of Tennis Operations - Griffin Club Los Angeles. Growing up in a tennis family, it only makes sense that Cari Buck has spent most of her professional career in the tennis industry. To say tennis is in her blood would be an understatement. Born into a tennis family, Cari grew up splitting time between Southern California and Cape Cod where her family ran a summer tennis club for over 20 years.

Buck has held numerous positions throughout all areas of the tennis industry, and brings a wealth of experience with her. She has held positions across the country including Teaching Pro/Tennis Director (in Massachusetts, Florida, Hawaii and California), Inside Sales for a tennis apparel company, Operations at two ATP events (LA Open and Tennis Channel Open), Marketing Manager/Client Services at Tennis Channel, Director of Marketing for USTA Southern California and GM for the WTT San Diego Aviators.

A USPTA Pro for over 25 years, Cari has served on both USTA and USPTA National Committees and has won many awards and accolades for her work and service in the industry both on and off the court, including USPTA Southern California Pro of the year in 2017, and a USTA Service award for her work with Wheelchair Tennis. But the one that Cari says means the most, was when she and her family won the USTA National Family of the Year in 1985.

Paul Shirley use to play professional basketball in Russia with one of Emma Doyle's best friends, Chris Anstey. Paul has a wealth of experience in mentoring, writing and entrepreneurial coaching. He is the founder of The Process, which helps workers find structure, accountability, and community online and in person. This interview covers a wide range of topics from empathy to the reasons behind The Great Resignation and the secret formula to giving feedback in the workplace.

His question for The Coaching Podcast has never been asked before, 

"What is the one wound that you are looking to ameliorate as a coach?"

You are in for a real treat - filled with stories, care, empathy and love!

Paul Shirley is a National Merit Scholar and engineering major at Iowa State University. Paul played for 17 professional basketball teams in a nine-year career, including stops in Spain, Greece, Russia, and with three teams in the NBA.

He's the author of three works of nonfiction: Can I Keep My Jersey?, Stories I Tell On Dates, and The Process is the Product. His first novel, Ball Boy, came out in February of 2021.

You can learn more about The Process here: createyourprocess.com "Something every day, everything someday."

Darryl Lewis is a fellow Aussie whom Emma Doyle met at a conference about eight years ago and they have connected ever since. What does Darryl think makes a great coach? Someone who demonstrates flexibility, consistency and care. Listen to the extended interview to hear about what Darryl thinks makes a great leader.

Darryl Lewis is the Director of Athletics at Old Town Club in Winston Salem, North Carolina where he manages Aquatics, Fitness, and Racquet Sports (Tennis, Platform Tennis, and Pickleball). He is one of less than 20 pros that are designated as both a USPTA Master Professional, and a PTR International Master Professional. He has worked in all areas of the industry, including private country clubs, corporate clubs, public parks, resorts, the USTA and was part of the management team that ran the tennis event at the Atlanta Olympic Games. He is a leader in coach education, and enjoys growing the game and the knowledge of younger tennis professionals.

Emma Doyle interviews brothers, Mark and Scott Draper. Emma and Mark were the coaches for the Australian 2018 Junior Fed Cup and Davis Cup. Emma has always been inspired by both of the Draper brothers, as they are dream-seekers and she relates to Scott's transition from tennis into Corporate coaching.

Scott Draper is a Sports and Business Leader, Performance Consultant and Coach who has achieved extraordinary feats in the challenging world of professional sport. Competing at national and international levels, he has successfully crossed from one sport to another, from his first love of tennis to a passion for golf.

Scott’s amazing sporting story, coupled with his life experiences, professional journey and education, have equipped him to become a leading performance consultant and coach for any business. He achieved a world ranking of 42 on the ATP tour.

His brother, Mark Draper, is a former professional tennis player as well reaching from Australia and competing in the singles draw of three Grand Slams. He is a Tennis Australia High-Performance Coach and the current National Academy Coach in Queensland.

This is our Festive Season special mini-episode with the one and only coaching legend, Nick Bollettieri. Emma Doyle interviews Nick during the Italian Coaches Conference Symposium where the Pope was the keynote speaker. It was one of the few times where there were more people to see the Pope that's Nick presentation!! He is cheeky and passionate and I'm so grateful for his support over the years. What does Nick think makes a great coach?
"knowing your student."
He shares a very honest moment about his worse coaching experience and the lessons that we can all learn as coaches. 'Keep your tips simple' according to Nick and he asked us all to reflect on the following question:
"Are you willing to dedicate your life to your profession?"
Thank you Nick for the laughs, teaching me to learn the look and for your sense of humour.
Considered by many to be one of the best tennis coaches of all time. Nick Bollettieri has changed the way the game is played and taught at every level. He founded the Nick Bollettieri Tennis Academy - now IMG Academy - with a focus on intense physical training, total immersion and ongoing competition among the most talented players in the world. He has helped shape the careers of Andre Agassi, Serena Williams, Maria Sharapova, Jim Courier, Boris Becker, Monica Seles, Anna Kournikova, Tommy Haas, and other tennis champions. His accomplishments have been imitated but never equalled. Now in his 80s, he's still going strong developing the next crop of young champions and working to bring tennis to inner-city children.
Learn more: www.imgacademy.com/people/nick-bollettieri

Emma Doyle has followed Louis Cayer's coaching methodologies and attended many of his lectures over the years. When jumped at the opportunity to interview him when they both presented in London at the Lawn Tennis Association Coaches Conference right before Wimbledon in 2017.

In this episode, Louis talks about what makes a great coach - someone who cares and has a vision for the player. He said, "the player has a dream-goal vision. For me (as a coach) I have a process vision.’ And therefore, as a coach, ‘I need (to have) an awareness of standards, assess where they are, (and then focus on) how will I bridge the gap. And when I have a clear vision of how I can bridge that gap, I know very well that they will succeed and I share that belief with them.’

As a coach for over 44 years, Louis Cayer has made a name for himself in tennis here and abroad. He started out in the sport at 16 years old, working for the city of Montreal. In 1976, he pursued his career at the Club de tennis Îles des Soeurs, where he spent 30 years. Cayer has worked with nine Top 100 singles players and over 30 Top 100 doubles specialists. He coached the Canadian Davis Cup team from 1989 to 1993 and was team captain from 1994 to 2000. He also prepared Sébastien Lareau and Daniel Nestor for their quest for gold at the Sydney Olympics.

Cayer played a determining role in coach training in Canada. While earning his degree in education, he developed an actions oriented methodology that, in 1989, formed the educational framework for the Canadien tennis coaching certification system and led to the game-based approach promoted by the International Tennis Federation. He oversaw the national certification program from 1989 until his departure for Great Britain. A gifted speaker, Cayer has travelled to over 30 countries to take part in every ITF conference since 1987. In 2011, he was awarded the ITF Service to the Game award in recognition of his remarkable contribution to tennis. Since 2007, Cayer has lived in England and worked at the Lawn Tennis Association (LTA) as the director of high-performance coaching. His collaborations with the British Fed Cup and Davis Cup teams were key to the nation’s success in doubles. In 2012, Cayer’s efforts helped Jonny Marray take the Wimbledon doubles crown after Britain’s 76-year wait.

Louis Cayer was inducted into the Canadian Tennis Hall of Fame in recognition of his invaluable contributions to the history of tennis in Canada.

Mary Pat Faley and Emma Doyle share one thing in common - an abundance of energy and love for the sport of tennis that is contagious. Check out this week's episode on the coaching podcast to learn about:

• How to handle the cheat
• What makes a great coach? Mary Pat said: Energy (no surprises there), information and caring
• And the importance of learning the look from other coaches - never stop learning!

Mary Pat Faley was the Southern California 2011 USPTA Tennis Pro of the Year. She is a published author, Tennis Channel Celebrity, keynote speaker, tennis entrepreneur, elite member of the Babolat Advisory Team and she can be described in five words: A spirit of boundless energy!
A “Tennis Pro’s Pro” – Mary Pat is committed to sharing her tennis teaching secrets with tennis pros all over the country. After publishing, Winning in Tennis and Life in 2009 – a blueprint for healthy living on and off the court, Mary Pat went on to produce a series of YouTube videos in 2011 demonstrating the unique, action-packed tennis drills that made her a success on and off the court. The summer of 2013, she launched her new program, Mary Pat’s Force of Three – designed to help tennis professionals run productive, challenging tennis drills for groups of 4-10 players. The system can also be used by any tennis player at every level.

MP played tennis at the University Of Alabama, Birmingham on a full scholarship and she was sectionally and nationally ranked. She has coached high school and college tennis – working with hundreds of players who have gone on to receive college scholarships and national rankings. Many of her students have become full-time tennis professionals at various clubs around the country.
Mary Pat taught for 39 years at Calabasas Tenniss & Swim Club in Calabasas, CA. In September 2016, she became the Tennis Director at The Riviera Tennis Club, one of the most prestigious clubs in the United States.

She spends her time coaching and directing 24 pro’s at The Riviera Tennis Club as well as still being a speaker/consultant all over the country. A member of the USPTA for over 35 years, Mary Pat was one of the premier speakers at the 2010 USPTA World Conference in Palm Springs, CA. Mary Pat is available to speak at your tennis facility and share her secrets from her successful 42-year tennis career.

Glam Slam Tennis Mary Pat is also the co-founder of Glam Slam Tennis. This is a platform of clinics, academics and on-lone coaching for women of all levels taught by ONLY women coaches. Questions: MaryPat@GlamSlamTennis.com Website for More info & free tips: www.GlamSlamTennis.com

Chuck Gill and Emma Doyle connected at the 2021 USPTA World Convention in Las Vegas. Emma has followed Chuck's career over the years and she has always been inspired by his humble leadership skills. Therefore, she seized the moment to interview him at the conference and discovered that empathy and being goal-driven is what Chuck believes makes a great coach. There are lots of pearls of wisdom in this episode and we hope you enjoy it.

Coach Chuck Gill is the Director of Tennis for 29 courts at the Village Of Wellington, Florida. Originally from Richmond, Virginia, where he developed his love for tennis on high school courts and in public parks, Gill earned a college tennis scholarship and studied business administration. He has 45 years of experience teaching tennis to players of all ages and levels, as well as leading clubs, resorts and now public tennis centers.

He has spoken at conferences for the USTA, USPTA and CMAA. He was the USPTA National past President and a USTA Florida section board member. Above all else, he is a husband and Dad, an all-around good guy, and one of the hippest old geeks you’ll ever meet!

The Wellington Tennis Center is open currently for socially distanced play. For more info. visit www.wellingtonfl.gov/tennis.

Emma Doyle and Roger Crawford met during the Australian Open Tennis Conference and then again at the Tennis Congress event where Roger was the keynote speaker. This episode is full of great one-liners like:

• "Talent is nearly as important as execution."
• "We are going forward to normal."
• "Motion is influenced by emotion."

If you knew of someone who became a Hall of Fame athlete despite four impaired limbs, would you like to hear what that person had to say about finding opportunity in adversity? Roger Crawford has helped many organizations elevate expectations, accelerate performance, and transform results.
On center court, Sports Illustrated has recognized Roger as “One of the most accomplished, physically challenged athletes in history!” He’s also the recipient of the ITA Achievement Award, presented by the International Tennis Hall of Fame.
Now on center stage, Roger is one of the most sought-after speakers in the world and has been inducted into the International Speaker Hall of Fame.
Roger brings instant credibility and has the unique ability to connect with your audience. His message is authentic because he lives a “no excuses” mindset every day. Roger’s presentations go beyond his inspirational story, focusing on helping your team breakthrough self-imposed limitations and reach next-level success.
Roger Crawford is also a Best-Selling author whose books have been translated into 17 languages. Roger’s books, Think Again - The Power Of Possibility Thinking, Playing From the Heart - Turning Obstacles Into Opportunity, How High Can You Bounce? - Turning Setbacks into Comebacks and soon to be released, Playing to Win – How to Decrease Excuses and Increase Results, will empower readers to adapt, transform and win – no matter the circumstances!
In addition to tennis, Roger also excelled on the football field. During one particular game, the crowd in the stadium witnessed something they will never forget. He recovered a fumble and was bolting for the end zone when an opponent pulled his artificial leg off! Undaunted, Roger hopped over the goal line for a touchdown! If that story sounds familiar you’ve likely read the very first book in the Chicken Soup for the Soul series!
Roger’s most cherished award is having been inducted into the International Hall of Fame for People with Disabilities. He shares this honor with two of his lifelong heroes, Christopher Reeve and Helen Keller.

Adam Blicher helped to re-earth The Coaching Podcast after a break of almost two years and we are very grateful for his support and encouragement to bring the show back. Adam interviewed Emma Doyle on his podcast (Dissecting High Performance in Tennis) and they hit it off with everything to do with coaching, communication, and player development. What does Adam think makes a great coach?

Expectation, adapt and environment. We hope you enjoy this episode and think more deeply about the learning loop process.

Adam Blicher is a Sport Psychology Consultant who is a part of the External Team of Sport Psychology Consultants at Team Denmark (The Olympic Committee). He works with everyone from the local club hero to athletes competing at European-, World Championships and the Olympics. Adam hosts a Tennis Coaching Podcast called “Dissecting High Performance in tennis” where 90+ Tennis Experts have shared their experience and knowledge for free. Adam has previously worked 6 years for the Danish Tennis Federation as a Camp- and Traveling Coach for the Junior National Teams.

During the last 7 years, Adam has travelled to 25+ countries for tennis tournaments ranging from Junior- to Senior Competitions to Nordic- and European Championships. He uses the demands and stress of tennis to help players become strong, resilient people that are able to problem solve in high-pressure situations while showing great character. He cares about the results of the players that he works with, and he cares more about who the players are becoming as people, as a result of their sports journey.

You can learn more here: www.adamblicher.com

Emma Doyle has long been a fan of Coach Ric Charlesworth after reading his book in her early coaching years called: The Coach - Managing for Success. Then in January of 2018, she had the pleasure of speaking at the Australian Open Grand Slam Coaches Conference alongside Ric Charlesworth. Of course, Emma will never die wondering and asking the question 'what if...' and so she jumped at the opportunity to interview him on The Coaching Podcast. In this episode, you will hear his honest account of his biggest coaching failure and such interesting sliding doors moments in his life. Finally, his question for The Coaching Podcast is one that we must always ask of ourselves, that is: “What might seem impossible and unlikely but if we did it, it would make a big difference?”

Read more about Ric Charlesworth's bio here:
“There is a difference between being tired, and exhausted.” A sentence which rings through when describing Ric Charlesworth, and his approach to sporting pursuits and life itself. Charlesworth is a sporting icon, both for his playing efforts and later his coaching successes. During his sport, he studied Medicine and worked in Politics, but he will forever be known as The Coach. He specialises in knowing what triggers people (himself included) to be the best, and be their best. After retiring from coaching the Kookaburras in 2014, Charlesworth continues to spend his time working, part-time motivational speaker and full-time Dad.
Sport – as a player: Charlesworth was an avid cricketer. He played for 8 years in the WA state team. But his first love was hockey, in the National team playing 18 years for WA, and National teams for 17 years. Throughout this period, he was selected for 5 and went to 4 Olympics with the Australian team.
It was here in his own sporting life that he learnt the difference between being tired, and exhausted. He learnt that if he could take anything from his own playing days, it would be that to be a good coach you must distinguish the difference between the two, and push people beyond what they thought was possible. "In my 14 years of coaching National teams, both men and women, I have never met a player who knew how good they could be."
Sport – as a coach: Charlesworth prided himself on preparation and being willing to try new ideas. Sometimes it is necessary to select based on attitude, rather than skill. A strong attitude ensures the individual has both the desire and ability to be pushed.
Hockeyroos coach for 8 years (1993-2000); 2 Olympic Gold medals & 2 World Cup Golds. They sat ranked #1 in the world for the entire period with Charlesworth as coach. Kookaburras coach for 6 years (2009-2014); Olympic Bronze, 2 World Cup Golds & Commonwealth Games titles.
He treated his coaching as an opportunity to elevate the sports ambitions of both himself, and others, placing emphasis on bettering the people he had and finding new and exciting talent. Adding value to the athletes and building depth in his squad. It was his background in medicine and politics that provided him with an unusual blend of expertise for his life as a coach.

Emma Doyle had the pleasure of meeting a total young game-changer, in person, back in 2017 named Daniel Flynn. She was blown away and moved by his purpose for being on this planet. He reminds us all to find a mentor who can call you out on your blind spots and ask yourself the question - 'why are you here? What's your purpose?'

Be prepared to be inspired. Emma bought a copy of his book and his TEDx talk can be viewed here: https://www.youtube.com/watch?v=RTZC6PmsqGI

About Daniel in his own words:
In 2008, I led a group of people who launched Thankyou and have seen it grow from a small start-up become one of Australia’s leading mainstream social enterprises.
12 years on, Thankyou’s products are stocked by major retailers in Australia, with every product contributing to helping end global poverty. To date, Thankyou has raised over $17 million to impact the lives of people across 22 countries.

In 2015 I had the privilege of writing a best-selling book, Chapter One, (https://www.youtube.com/watch?v=Yx44cXeKC7s) a story that generated $1.4 million in sales in its first month using an unorthodox ‘pay-what-you-want’ model. I’m passionate about disruptive marketing and am honoured to have led our team to execute some truly unconventional and highly successful campaigns that led to Thankyou products being stocked by some of Australia’s biggest retailers.

As part of my role, I love to speak to audiences around the world, telling stories and motivating people to realise that they too can make their own ideas a reality.

Rohan Fisher and Emma Doyle met when they were in their early twenties (a long time ago)! They have connected on a coaching and friendship level every since. Rohan and Emma have spent time on the court together running empowerment camps for some of Australia's best junior female tennis players and Rohan continues to be a leader in this space. You are in for a real treat on this episode of The Coaching Podcast. Some of his credentials include:

• Current National Manager – Tours, Camps & College
• Current Fed Cup Coach
• National Women’s Tennis Manager (2016-2020)
• Athlete Development Manager – SA & NT (2008 – 2015)
• Institute of Sport Head Coach – Northern Territory (2001 – 2008)
• High-Performance Coach
• Bachelor of Business (Accounting)
• Tennis Director – Windridge Tennis Camp (USA) (1998-99)
• Manager Ballarat Tennis Association
• Current Tennis Australia National Selector
• Junior Fed Cup Captain 2015
• Junior World Team Captain 2017
• Coach of the Year – NT
• City of Adelaide Coach of the Year – SA

What a treat you are in for today ... Emma Doyle first met Dr Mitch Hewitt when they were working as learning facilitators together for Tennis Australia. They instantly connected over coaching pedagogy, best practice and different styles of teaching. Mitch told Emma that if she ever had the chance she should connect with Cliff Mallett while in Queensland for a unique perspective on his coaching experience. Therefore, Emma stretched her comfort zone, interviewed Cliff 'live' (pre-pandemic) and then Mitch and Emma had a great chat about his answers as well as finishing off this interview with Mitch's responses to The Coaching Podcast questions! All in all, this is one of our longer episodes and it is well worth the time! We hope you enjoy learning about the Serial Winning Coaches Project and so much more!

Dr Mitch Hewitt has a PhD MEd BAppSci (Human Movement) (Hons) GradDipEd (Physical Education teaching) BA. He is the current National Coach Development Manager for Tennis Australia. He is also an adjunct Associate Professor at the University of Canberra, adjunct Lecturer University of Southern Queensland and he has published multiple articles and has co-authored and edited numerous books in the field of Sport Pedagogy, Education and Physical Education. He is so generous with his time and we are very grateful to this wonderful person, coach and Dad.

Cliff Mallett is a Professor of Sport Psychology and Coaching. He is a High-Performance Specialist in the areas of behaviour, people, culture, leadership, motivation, and learning.

From guiding and inspiring Olympic success, through to transforming the cultural architecture in organisations with Executive Leaders, Cliff contributes to performance outcomes by leveraging his expertise in motivation, leadership, personality, mental toughness, group processes, and learning. His International and local experiences across a variety of industries (e.g., elite sport, construction, hospitality, professional services), and his expertise in performance psychology, makes Cliff a trusted confidant to those seeking individual, team, or organisational improvement. He has distinguished careers in teaching, elite coaching, and academia.

Cliff has specialised in understanding the interdependencies between people and the complexities of high-performance contexts to enable successful (winning) outcomes. He has coached many athletes to Olympic, World Championships, and Commonwealth medals in track and field athletics. Furthermore, he is a world-renowned practitioner and applied-researcher. He is a Professor in sport psychology and coaching (University of Queensland, Technical University of Munich), and has been regularly sought after within the corporate and academic worlds for his advisory and mentorship. His stories of lessons learned ranging from culture to strategy, and from people to transforming organisations for world-class outcomes, makes Cliff a highly sought after Keynote Presenter and Facilitator for Executive events.

He has extensively consulted nationally and internationally across high-performance contexts including:
International Olympic Committee (IOC); International Association of Athletics Federations (IAAF) now World Athletics; International Council for Coaching Excellence (ICCE)
Australian Football League (AFL); National Rugby League (NRL); Australian Rugby Union (ARU); Tennis Australia (TA); North Melbourne Football Club (Kangaroos); Brisbane Lions; Gold Coast Suns; North Queensland Cowboys (NRL); Australian Sports Commission (ASC); Australian Institute of Sport (AIS); Queensland Academy of Sport (QAS).

Simon interviews the Founder of Peace Consulting, Diana Cutaia. In this long-form chat and interview, Diana reveals how to coach for peace, not war.

Diana Cutaia founded Coaching Peace in 2012, but the work started for her 20 years earlier. Today her clients range from school districts to national organizations to global companies. The focus of Coaching Peace is to create positive and safe cultures that empower its members to lead with empathy and understanding.

Prior to starting Coaching Peace, Diana was the Director of Athletics and Sport-based Initiatives for Wheelock College where her unique approach to sport was featured on the front page of the Boston Globe, NCAA On Campus, and Athletic Management Magazine.

Diana also began the first-ever academic program in Sport-Based Youth Development at Wheelock College where she taught several courses (Sport and Society, Intro to SBYD, and Intro to Youth Sport Coaching). She also has taught a Leadership in Coaching course for the Institute for Rowing Leadership and has been an adjunct instructor at Dean College and Northeastern University. Over the years, Diana has presented to colleges on topics ranging from diversity and gender equity, sportsmanship and decision making, and Title IX.

Diana's coaching experience includes serving as the head women's basketball coach at Curry College and as assistant women's basketball coach at Mount Holyoke College. She was also the head women's basketball coach at Norwalk Community College where she took the women's basketball program to National Standing in only four years. Her Panthers finished three seasons ranked #1 in the New England Region and among the top eight in the Nation.

You can learn more here: https://coachingpeace.com

Fernando Segal connected with Emma Doyle recently when he invited her to speak at his Tennis, Business and Technology Conference centred around INNOVATION in ACTION! He has a wealth of experience in the tennis industry (more than 40 years) and he is a tennis development expert recognized worldwide for his accomplishments and philosophical concepts. In this episode, he shares stories about one of his mentors, Coach Tony Pickard, who was the long-term coach of former world #1 Stefan Edberg and his philosophy on WHAT MAKES A GREAT COACH?
"Create big relationships" - we hope you enjoy this episode on The Coaching podcast.
Some of Fernando Segal's career highlights include: · Founder of the “SEGAL INSTITUTE” for the formation of leaders in Tennis Development and strategic tennis transformations with many international clients. · He is the author of 11 published books on different tennis topics. · Has lectured on his concepts, experiences and theories at various ITF world conferences, national tennis congresses and courses in more than 45 countries. · He has been a member several times of ITF Committees and other International Committees that he is part of such as GPTCA, IMSCA, STMS, Sports Alliance and others. · More than 6000 tennis coaches are using his theories around the world. He will publish his 12th book in late 2021 "The 4 tennis players to develop players." · Additionally, he has worked with National Tennis Federations as National Tennis Director and Chief Development Consultant: Argentina, Brazil, Mexico, New Zealand, and others. He is the only Tennis Development Coach from Latin America who has worked in the three largest countries in Latin America. (ARG / BRA / MEX). · From his Development Programs, Junior players have been developed who have won 16 Junior Grand Slams and then were Top 10 ATP / WTA and other Top 100. · n March, he received the GPTCA Award as “Tennis Coach of the year” 2021. GPTCA is the official body of the ATP to certify coaches · He is President of the GPTCA for Argentina, Chile and Mexico, the official body of the ATP for Certification of High-Performance Tennis Coaches. He is also a member of the scientific and administrative council of four different organizations around the world. · He has lectured in more than 45 countries and continuously presenting at World Tennis Summits and National Tennis Conferences. He made several online presentations in 2021 for different congresses and National Tennis Organizations. · "SEGAL INSTITUTE" with his direction created the 1st. WOLRD TENNIS CONFERENCE 2021 by GPTCA / SI with the participation of the best coaches in the world such as: Goran Ivanisevic, Toni Nadal, Ivan Ljubicic, Gilles Cervara, Apostolos Tsitisipas, Nick Bollettieri, Boris Becker, Janko Tipsarevic and many others. WTC was held at the end of March 2021 with 1100 coaches from 74 countries participating and was chosen the best in history. · Currently, the Segal Institute is organizing with its management, TBD TENNIS INNOVATION WEEK 2021 (Technology, Business & Development), the virtual event, which integrates 3 events, the most important in innovation and transformation of tennis in the world that will be held in the TennisONE App Platform in October 2021. · Likewise, the TBD Talks Host is a tennis innovation and development program on the TennisONE platform in the USA that is transmitted to more than 100,000 members of the application. · He has founded and directs projects such as: IDTC, Tennis Stars, 33 Tennis, Segal Leadership Academy, and others. · Fernando is a leader on Tennis Worldwide, who are currently leading several tennis projects with a presence in several countries with projects in operation. His main priority is to help to develop and transform a new generation of tennis leaders with concepts and principles to be applied with several ongoing projects.
You can register for the Innovation Conference (Oct 27 - 30, 2021) here: www.tbdtennisinnovationweek.com or TennisONE App. The Coaching Podcast discount Code is: TBDSEGIN to have of $5 off bringing the total price to only $35 USD. Together we can always do better for tennis!! TBD is innovation in action!

Dr. Michelle Cleere and Emma Doyle met at the Professional Tennis Registry (PTR) Symposium many years ago and they have become great friends. They share a similar philosophy on the importance of working on your mindset as the key to your success on and off the court and in and out of the board room.

As a Global Performance Coach, Dr. Michelle Cleere helps top athletes, musicians, and executives in competitive fields unlock the power of the mind and create mental toughness to be the best. Having struggled most of her life with her own performance hurdles, she is driven by not wanting others to experience the same battles. Dr. Michelle’s extensive academic background, which includes a PhD in Clinical Psychology and a Masters in Sport Psychology, allows her to help clients deal with performance anxiety, gain more confidence, and build resilience. As many clients attest, their experience with Dr. Michelle is exactly what they needed and more than they expected – it was life-changing.

In addition to 1-1 coaching, Dr. Michelle takes on many roles – a best-selling author, athlete, national speaker and teacher. Dr. Michelle’s bestseller program, Beating the Tennis Demons, helps professional, college and junior tennis players develop practical skills to gain more control over competitive environments and mitigate the interruption in play to overcome intense odds and defeat adversity. What does Dr. Michelle Cleere think makes a great coach? Someone who is positive, encouraging and authentic. Thank you for living all of these qualities day in and day out and impacting so many lives. Enjoy this short and insightful interview.

Dr. Michelle has developed simple and effective tools that are used by coaches around the world. She has collaborated with PTR, USPTA, USTA, Evolve9 and WTCA. She has written for many publications in the field, such as Tennis Pro Magazine, Elite Tennis Journal, ADDvantage Magazine, Tennis Industry Magazine, National Senior Women’s Tennis Association, Global Professional Tennis Coaches Association, and Australian Tennis Professional Coaches Association.

Jack Busby and Emma Doyle met through the Professional Tennis Registry (PTR) young game-changers speakers' mentoring program. They have remained close friends and share many coaching philosophies in common, such as reinforcing the STAGES OF DEVELOPMENT, not ages! He is originally from Birmingham, United Kingdom and went to the Bollettieri's Tennis Academy as a junior training under the watchful eye of Nick for two years as a junior.

Jack has been the Tennis Director of Southern Highlands Country Club in Las Vegas, Nevada since January 2018. Jack was awarded USTA Nevada Coach of the year in 2019 and PTR Young Professional of the year also in 2019. He also was the 2020 PTR Nevada member of the year.

Prior to Southern Highlands Jack was a division one college tennis player and internationally ranked tennis player. He lives by the motto: “I want people to fall in love with this game (of tennis) for life” - Thank you Coach Jack Busby for being on The Coaching Podcast and for being such an inspiring and entrepreneurial coach yourself. We hope you enjoying "LISTENING" to this episode.

Simon interviews Customer Experience Consultant and Director of CX Group Australia, Justin Tippett. For 30+ years, Justin has been a leading practitioner and Voice in the Australian Contact Centre Industry.

Emma Doyle first met Mark Jeffery (UK based) when he asked her to speak at the virtual conference called the Winning Summit. They instantly connected on a human level and their passion to bridge the gap between machines and humans so that you can win more on and off the tennis court. What does Mark think makes a great coach? Someone who has love, passion and accountability.

Mark has had a very diverse and varied career, all innovations, underpinned by his love of tennis. A commissioned officer and army tennis champion, he played on the hallowed grass of Wimbledon for fifteen years against the RAF and Navy. Tennis was his universal language to new friends around the world as he played for the local tennis clubs wherever he went.

After the army, he ran David Lloyd's first big 'box' tennis club. He was the Event Director for the Super Series Benson and Hedges Tennis Championship at Wembley. More recently, a hobby in semi-retirement, bringing Military training into tennis to invent a one of a kind training methodology called, BIG POINT PLAYER. This, in turn, led him to his life's mission as the creator of The WINNING SUMMIT .... to accelerate personal development through training to compete in tennis.

You can hear more from Mark and Emma at the Winning Summit (https://2021.winningsummit.com). We hope you enjoy this episode and that we see you at the Winning Summit Events in the future.

Emma Doyle interviewed John Buchanan back in 2019 and the content from this interview is still so relevant today! He talks about his best coaching moments which are when he feels like he doesn't have to coach! Then our guest coach, Damo (Damian Carmody-Stephens) talks to Emma about John's comments as well as some gold dust moments like;

• How to reverse engineer a win
• Your level is your level on your worse day
• Who you are is the process by which you have achieved your results

And many more. We hope you enjoy this short interview and extended discussion about coaching.
John Buchanan is the Director and Owner of Buchanan Success Coaching. A business designed to enhance corporate success through the winning lessons from sport. John is passionate about coaching and the striking impact that quality coaching has on peak performance for individuals, leaders, and teams. His credentials as a leader and coach of teams are world-renowned. A leader with a unique perspective on the world, John is at home in any environment which seeks change, a desire for peak performance, and a vision to be the game-changers. John has a relaxed and personable manner and in combination with his absolute passion for coaching engages with all audiences who choose this journey.

With over 30 years in international coaching, education, and organizational management. John brings this experience and wisdom to his role as Peak Performance Strategist.

Since moving to Colorado, Emma Doyle has been reaching out to expert coaches in their fields and this episode is another great short and sharp interview with Ken Martel, the Technical Director for the American Development Model and Regional Manager for the sport of ice hockey. What does Ken think makes a great coach? Someone who is 'for the athlete'.

Ken Martel has over 25 years of experience in player development and a long history as a coach with USA Hockey, Ken Martel was named technical director of USA Hockey’s American Development Model in May 2009. He is charged with helping provide a framework for associations nationwide to follow for optimal athlete development.

From 2006-08 at USA Hockey’s national office in Colorado Springs, Colo., Martel worked on coaching education and player development initiatives. For his efforts using science to advance sport, Martel received the USOC "Doc" Councilman Award for Ice Hockey in 2004. Prior to arriving in Colorado Springs, Martel was a part of USA Hockey’s National Team Development Program staff as an assistant coach for eight years (1998-2006), including a dual role with responsibilities for player personnel in his final five seasons.

Martel has made appearances behind the bench of nine U.S. teams that have competed in International Ice Hockey Federation World Championships, including four times with the U.S. National Under-18 Team (2000-04), four times with the U.S. National Junior Team (2004, 2006, 2008-09) and once with the U.S. Women’s National Team (2007). He has been part of two gold medal-winning teams, including the first-ever U.S. gold medals in the IIHF Men’s World Under-18 Championship (2002) and the IIHF World Junior Championship (2004).

Among his additional coaching stops, Martel served one season (1997-98) as an assistant coach for the men’s ice hockey program at the U.S. Air Force Academy and seven seasons (1990-97) as an assistant men’s ice hockey coach at Michigan Tech University. He also spent one year (1990-91) as a graduate assistant for the men’s ice hockey program at St. Cloud State University.
A four-year (1985-89) letter-winner as a defenseman at Lake Superior State University, Martel helped the Lakers to the school’s first-ever NCAA national title in 1988.

Martel and his wife, Dawn, reside in Colorado Springs, Colorado, and are the parents of children Colin and Cailey.

Emma Doyle met Eniel Polynice by chance when he was visiting Dever from California and they immediately connected talking about everything to do with high-performance sport and coaching. What does Eniel think makes a great coach? Someone who cares, listens, and shows consistency.

Eniel Polynice is the owner and founder of 2 Nice Elite Basketball Coaching. He went to Booker High School and was the class 4A MVP, all-star MVP, MR Florida in 2006. He then went to college at the University of Mississippi in 2006/2007-2011 where he graduated with a bachelor degree in journalism. Also during his college career, he scored 1,000 points, 400 rebounds and 400 assists. He went on to start his masters in strategic communications and after that, he went on to play for two years with the Lakers organization and nine years in Europe as well as overseas where he played in ten different countries. To find out more about Eniel's coaching, please visit: https://www.2niceelite.com/

John Borden and Emma Doyle first met at the PTR Director of Tennis Conference in South Carolina back in November of 2018. They instantly connected on a number of topics and have collaborated ever since. John lives and breathes his top three coaching qualities, that is, someone who listens, is prepared and is sincere. He is a humble and gracious leader and we are so lucky to have him in the tennis industry. Check out his vulnerability on this episode of The Coaching Podcast as he shares his worse coaching moment. Plus Emma Doyle and Simon Blair take a deeper dive into this interview and share some of their coaching reflections. In this episode, Simon shares that: "assumptions are the killer of great customer experiences" and Emma explains why "curiosity" is the key to how we grow the game of tennis and expand the coaching industry.

John is the President and Chief Executive Officer of the Washington Tennis & Education Foundation. WTEF blends two of John’s passions: Tennis and Education. John began playing tennis nearly 30 years ago and upon graduating from college, John spent two years teaching in the School District of Philadelphia, working as both a substitute and assistant teacher. After completing Law School, John returned to tennis working at the Junior Tennis Champions center in College Park, MD. John held many roles there, including Director of Tennis and General Manager. At JTCC, John introduced thousands of Junior and Adult players to tennis, helping to design the junior development pathway as well as an adult beginner tennis program that introduced 2000 new people to tennis in 4 years. John was responsible for record growth at JTCC, oversaw significant improvements to the campus, and trained scores of young professionals on both teaching and the business of tennis.

With over 15 years of experience, John is currently the youngest member of the Profession Tennis Registry Board of Directors, played his colligate tennis at Villanova University and has a Juris Doctor from the Howard University School of Law. He is a life-long athlete, proven leader, and innovator is a recognized speaker on growing the sport of tennis and other relevant industry topics.

Since moving to Colorado, Emma Doyle has been meeting many of the local tennis pro's as well as supporting local tennis businesses. This is how Emma and first met Jen Armstrong at the retail shop in Denver called Game, Set, Match. Jen's positive energy, radiant smile and passion for tennis within the community are some of the reasons we wanted to have her on the show as well as the fact that she told us how much she enjoys listening to The Coaching Podcast. Below are some of her credentials: - Competitive 4.0/4.5 player, USPTA Professional Pro -Teaching Pro at Lebsack, Highlands Ranch, Colorado -Retail Sales Manager of University Hills, Game-Set-Match, Inc. -JV Coach for Kent Denver High School Girls Tennis - Assistant Varsity Coach for East High School Boys Tennis -2021 Denver City Open Doubles Champion and Singles Finalist - 2019 Colorado State Open Doubles Champion and Singles Finalist - Mother of two teenage boys who are Eagle Scouts, married 23 yrs and counting - I'm passionate about teaching and love being a part of other's development pathways sharing their smiles.

Jen's motto is - "Failures can lead to your success. Don't be afraid to try, ask why and learn."

Lauren Chypyha was a former student-athlete for the Women's Wisconsin tennis team where Coach, Tina Samara, had the fortunate experience of being her coach and an excellent coach-player relationship in helping Lauren maximize her athletic and genetic potential.

At a glance, some of Lauren Chypyha's playing and career highlights include:
- 4th winningest singles player in Wisconsin women’s tennis history - 3 time all big ten - Career-high NCAA ranking of 32 - WTA points in singles and doubles - 2 years of coaching between Wisconsin days and law school - Graduated from Osgoode Hall Law School in 2020 - Called to the Ontario Bar in June 2021.

Thank you, Lauren, for being on The Coaching Podcast and we wish you all the success in transferring your tennis mindset skills over to the legal world.

Coach Tina Samara played both professional tennis and semi-pro golf herself, she understands what is required to become a champion. On the WTA tour, she reached a career-high ranking of 223 in doubles and played in the US Open Singles in 1994 and 1995. During her US College playing days, she won three NCAA National Team Championships and was the #1 ranked NCAA doubles team for the University of Georgia in 1995. Following her sporting achievements, Tina went on to coach Division 1 women's college tennis for 11 years and was known for her practical, empathic and direct approach to the holistic development of both the person and the athlete. In addition, Tina also competed as a semi-pro golfer for three years winning the New York State public links event in 2003.

Tina privately coaches and mentors many teenage athletes to help them transition from high school into college by pursuing their sporting goals and dreams. She is the owner and founder of Transition Coach 4 Athletes. This service helps student-athletes navigate the often challenging world of balancing study and maximizing sports performance as well as helping find US College Scholarships. Her website is: www.trainsitioncoach4athletes.com

During the pandemic, Michele Krause and Emma Doyle crated and co-hosted the EM & M SHOW - providing both daily and weekly motivation, energy and mindset boosting to help people with their mental health! They are great friends and work colleagues and their energy combined is what most people talk about when they think of Emma and Michele. Michele is currently a Cardio Tennis Consultant at the United States Tennis Association (USTA) and she is the founder of InTENNSity Fitness.

Michele Krause is an experienced sports product manager with a demonstrated history of working in the tennis/fitness industry. The worlds foremost expert on Cardio Tennis; the architect and co-founder of the Cardio Tennis® Program, innovative and successful in taking the Cardio Tennis brand from concept to global brand recognition in over 30 countries. Cardio Tennis participation in the US has shown consistent growth since first tracked over 10 years ago with a participation increase of +156% from 2008-2016 and it is ranked #2 in the top ten fastest-growing sports over a 3-year participation rate. Today 2.2 million people in the US participate in Cardio Tennis. She has strong professional skills in team building, leadership, educating, public speaking, and event management.

Valorie Kondos Field and Emma Doyle met when they were both speakers at The Winning Summit. They instantly connected on many coaching levels and this episode is no different. There are so many pearls of wisdom to be heard and vulnerable moments shared straight from the heart. ENJOY!

Valorie is the retired head coach of the seven-time NCAA Champion, 22-time Regional and 18-time Pac 12 Champion UCLA Women’s Gymnastics team. Inducted into the UCLA Athletic Hall of Fame in 2010, the four-time “National Coach of the Year” was also named “West Region Coach” of the Year and Pac 12 “Coach of the Century” for her solid track record as a preeminent coach. Affectionately known by her gymnasts as “Miss Val,” her reputation is only one reason that 46 former US national team members came through her program and why half of the last two Olympic teams committed to UCLA. Valorie’s coaching success can be attributed to her extraordinary leadership and mentorship of young student-athletes, and the way in which she used gymnastics as an avenue through which to teach valuable life lessons, while encouraging individuality and joy.

Something Valorie learned from the late John Wooden, the legendary and most successful collegiate basketball coach of all time, who was one of her biggest inspirations, as well as a close mentor and friend. Valorie began her career as a professional ballet dancer and choreographer for the Washington, DC and Sacramento Ballet Companies. Although never a gymnast herself, she’s transferred to her student-athletes all she learned in the world of classical dance. The result of which resulted in nearly three decades of coaching one of the premier athletic programs in any sport, mentoring hundreds of elite athletes, including Olympic champions Simone Biles, Jordan Wieber, Kyla Ross, Madison Kocian, Laurie Hernandez and viral sensations Katelyn Ohashi and Nia Dennis, among others.

Also known as the nation’s foremost gymnastics choreographer, Miss Val’s many credits include choreographing and directing a myriad of live variety shows, such as the NCAA Opening Ceremonies for Women’s Basketball, a flash mob of famed female athletes and coaches at the inaugural Aurora Games, a Kareem Abdul-Jabbar roast, CBS’s “Jump, Jive & Thrive” Breast Cancer Research Foundation benefit, and 26 years of cirque-type shows for SeaWorld’s Summer Nights and the San Diego Zoo. Current projects include additional live stage shows, TV specials, events and the development of a theatrical musical, plus the highly anticipated post-Olympic “Gold Over America Tour” featuring an all-star team of female gymnastics champions, headlined by Simone Biles and also featuring Katelyn Ohashi, which will begin in Fall 2021 and is slated to visit more than 35 U.S. cities, celebrating powerful female athletes in a high-octane, fun-filled experience. She is a dynamic and charismatic speaker with an extensive schedule of “Corporate Coaching” events for national companies including JP Morgan Chase, General Electric, Gucci and Jackson National Life Insurance, and has contributed to various panel discussions including Bustle’s “Rule Breakers” and the ESPNW Summit. In her TEDWomen 2019 talk, Miss Val inspires people to reevaluate their definition of success. She maintains that real success is developing champions in life, and that in order to motivate success, we need to inspire those whom we lead without compromising the human spirit. As a recent breast cancer survivor, Valorie’s positive outlook and hope-filled message is impactful. She empowered her athletes to use their voices, to celebrate themselves, and to enjoy the elite sport that has damaged so many in the past.

She also shared her motivating and inspirational messages with the world, with her book, “LIFE IS SHORT, DON’T WAIT TO DANCE: Advice and Inspiration from the UCLA Athletic Hall of Fame Coach of 7 NCAA Championship Teams,” which was released in Fall 2018 by the Hachette Book Group. It expounds on her life philosophy: “Don’t wait to see what life is going to hand you, take control of your life and design ~ choreograph it exactly how you want it to turn out.” In her free time, Valorie is active with the UCLA Jonsson Cancer Center Foundation, LA 84 Olympic Foundation, WISE (Women In Sports & Events), BCRF (Breast Cancer Research Foundation), Unite For Her, and many other charitable organizations, close to her heart. She resides in Fayetteville, Arkansas with her husband, retired UCLA Football Coach, Bobby Field

Are you curious to know more about how do you break free from the mass of wannabes and qualify for Wimbledon? If you answered yes to this question, then this episode on The Coaching Podcast is one not to be missed with Slovakian Coach, Vlado Platenik. What does Vlado think makes a great coach? Empathy, Passion, Knowledge!

In the glossy world of ‘Grand Slam’ tennis coaches, there are very few Grand Slam Development Tennis Coaches i.e. tennis coaches that work in the trenches taking ‘nobodies’ with no ranking points, no money, into ‘somebodies’ Top 100, Top 64… and beyond. A former professional tennis player from Slovak has taken four players from lower-ranking to Top 100 WTA, four players to Top 20 WTA. His players have qualified for more than sixty Grand Slam Tournaments and qualified for more than fifteen Wimbledon’s. Are there other coaches that can equal those results in developing young talent? Rather than coaching a player that’s already broken through.

Each player development process takes around three years of Vlado’s life dedicated to this one person. His current client is Veronika Kudermetova ranked 32. Vlado has now been on WTA Tour for twenty + years spending eleven months of the year away from his own family. There’s a Winning life off-court on tour and a Winning game on court on tour. And his teenage daughter (Ela Platenikova), schooled in Vlado’s ‘method’ also dreams of Wimbledon! She is 17 years old, number 2 in Slovakia in her age, playing ITF juniors and ITF women tournaments. Vlado's can be reached via his e-mail: platenik76@hotmail.com

What a real treat it is to have Casey Dellacqua on The Coaching Podcast. Emma Doyle has known Casey for many years and watched her development closely over the years. In this episode, she talks about the Wimbledon semi-final matchups as well as the importance of keeping tennis fun. What does Casey think makes a great coach? Someone who is an effective communicator, demonstrates respect and has fun.

Casey Dellacqua retired from professional tennis in 2018 as one of Australia’s most popular and classy representatives. The West Australian was an integral member of the Australian Fed Cup team and a dual Olympian. Dellacqua first captured the nation’s heart when she made her Australian Open debut as a 17-year-old in 2003.

Dellacqua joined the world’s top 50 for the first time in 2008 following a breakthrough Australian Open where she made the fourth round. Shoulder and foot surgeries in 2009 and 2010 halted her progress before the left-hander returned in 2011, winning six ITF Pro Circuit titles in a row, as well as the French Open Mixed doubles title with American Scott Lipsky. Dellacqua enjoyed enormous success on the women’s doubles tour and was ranked as high as number three in the world. She made the 2008 French Open final with Francesca Schiavone, and was a finalist with a close friend and now world No.1 Ash Barty at the Australian Open, Wimbledon, and US Open, all in 2013.
Dellacqua rose to a career-high singles ranking of 26 in 2014. A fall at the China Open in 2015 left Dellacqua with concussion symptoms that lasted for more than a year and led to the end of her singles career. She eventually left the game to spend more time with her growing family before being honoured with the Spirit of Tennis Award at the end of 2018.

Dellacqua is now a respected commentator and is passionate about growing and developing the game in Australia through mentoring and coaching.

In this episode of The Coaching Podcast, Emma Doyle interviews Dr. Nandi Shareef about her experience as an executive and speaking coach. She reminds us all that 'What Makes a Great Coach' is someone who has PRESENCE. She also asked us to reflect on - How are we taking care of ourselves? A wonderful coach reflection question when we are constantly giving our time, efforts and energy to others.

Dr. Nandi Shareef is the Founder and CEO of The Shareef Group, a boutique speaking and coaching firm that ignites the gifts and talents of global leaders to create a transformed world. Through her practice, she's helped clients increase their income and savings by millions of dollars, establish themselves as entrepreneurs and executives, and give back hundreds of thousands of dollars in funds and in-kind donations to global philanthropic efforts. In the corporate world, she facilitates executive coaching and development for Fortune 500, high-tech, and start-up leaders. Some of her corporate clients include Genentech, Squarespace, Prudential Financial, Own the Room, Airbnb, Facebook, and Google.

Dr. Nandi served as Head of the People Development Center of Excellence at Uber, where she drove the organization to adopt coaching as an imperative for leadership and team success and co-led efforts to transform a group of L&D professionals into a world-class product organization. As a former Practice Manager with KPMG and seasoned Organization Development practitioner, she built learning infrastructures for some of the most revered organizations in the world. She holds a Ph.D. in Organization Development, M.B.A., and an ICF Professional Coaching certification. She is a 2020 Pepsi x Essence Magazine She Got Now award winner and a 2018 inductee of The Millennial 100. Dr. Nandi is currently working on her first book, Impostor No More: How to Tell the Truth and Start Living Authentically, where she empowers others to embrace authenticity as the foremost imperative for creating an extraordinary life.

Alex Jago and Emma Doyle have known each other for many years, especially working in the Coach Education department for Tennis Australia. This interview took place in 2018 when Alex was the Victorian National Tennis Academy Manager and he is now the Para-sport Performance Pathway Manager at Paralympics Australia. Alex lives and breathes the 3 top qualities that he believes make a great coach, they are: Listener, caring, and learner.

Alex Jago is a tertiary qualified, former top 10 ITA ranked (Intercollegiate Tennis Association) player with extensive experience in High-Performance Program Leadership, Talent Development, Coach Development, Athlete Wellbeing and strategic sports development design, I have the passion to influence, educate and shape the future of Australian sport. Having worked in sport and leadership roles for Tennis Australia and the University of Memphis (NCAA Division 1 University). His experience places him in a strong position to educate, lead and influence coaches, athletes, and stakeholders in any sport environment. He is a leader, manager and coach that demonstrates care and continued growth for his peers and athletes.

His coaching and leadership philosophy is centered on a growth mind-set, maintaining high standards, with a strong focus on wellbeing principles and creating a culture of inclusive and personal best habits, which promotes an environment that people want to be a part of. This type of environment is centered around a holistic view of development of the person and the performer. His philosophy is underpinned with his personal vision – ‘To Influence people in a positive way’. We hope you enjoy this episode on The Coaching Podcast.

Mark McGregor and Emma Doyle talk about his experience of being fired as an Ice Hockey Head Coach, simplifying the complex as well as having clarity over your vision and values. One of the highlights of this interview, plus the extended section, is that we spoke about the importance of strengthening your strengths in order to recruit the right people on the bus. ENJOY this fun and insight episode.

Mark McGregor, Canadian, former ice-hockey coach and manager, is one of the most renowned management-trainers, coaches and keynote-speakers on an international level. He delivers at in-house seminars, conferences, kick-offs, and customer events. His main topics are leadership, team building, change management and life balance.

The core of his philosophy is responsible self-management, aligned with clear values and a clear personal vision and mission. This self-management is not an event, but an ongoing process that requires constant engagement and discipline. Together with a balanced lifestyle, these are the fundamental ingredients for a conscious and successful life.

Mark’s enthusiasm, humor and spirit create a mix that is very dynamic and effective as the variety of feedback letters and top-references from satisfied customers definitely prove. Typical comments describe him as inimitable, entertaining, energizing and committed.

After leaving the University of Manitoba, Mark moved to Europe. There he has worked successfully for many years as a trainer/coach of various teams in Germany and Switzerland. In 1989 he started his education as management trainer and also a teacher in the business-sector. In Australia, he has worked for the “Success Motivation Institute,” the largest management-training center in the world. In Canada Mark has been a top-trainer with “Custom Learning Systems,” the biggest leadership- and customer-service training center in the country. There, participants twice selected him as ‘Speaker of the Year.’

Since 1999 Mark has worked full-time as in-house trainer, coach and keynote-speaker with various national and international companies. He has been ranked as one of the top speakers at the St. Gallen Business School, the St. Gallen Management Program, the St. Gallen Management Institute and the Boston Business School – the biggest training centers in Switzerland. He is also a regular contributor to the internal education programs of companies like AMRO bank, Bayer, Henkel or Gerresheimer. Participants appreciate his professional competence as well as his extensive experience as an athlete and team leader.

Since 2010, with his summer Leadership Camps in Kenora, Canada, Mark has offered the opportunity to experience an intensive one-week Leadership Training. These all-inclusive leadership camps provide participants with an in-depth opportunity to grow and develop, surrounded by the pristine beauty of Canada’s Lake of the Woods. The Leadership Camp in Inzell, Germany, opened in 2012, compliments his offerings for ongoing professional development.
Mark can be contacted via this email: mail@markmcgregor.ch Check out his latest book : True North, Great teams are built, not born.

Emma Doyle and Bowie Jane used to play tennis together and now they are the best of friends travelling in the world in pursuit of their dreams. Emma recently interviewed Bowie on a rooftop in New York where they could feel the energy from the concrete jungle. Bowie's best coaching experiences are when demonstrations are visual and loaded with positive reinforcement. She talks about her sliding doors moments, specifically when she stopped being a criminal lawyer in order to pursue her love of music.
Bowie Jane is a top ten UK and top 20 USA Billboard charting DJ Singer-Songwriter and producer. She has toured the world performing on world stages such as Dodgers Stadium Los Angeles, F1 Grand Prix, Millenium Stadium Wales, the Australian Open Tennis Championships, Blackpool Opera House, Yost Theater and more. She’s also opened for Paul Oakenfold and had her tracks featured on CBS SWAT as well as various other tv shows.
You will also hear her on her weekly radio show and podcast “Babes Behind the Beats” with Jess Bowen. Check it out here: https://podcasts.apple.com/us/podcast/babes-behind-the-beats-with-jess-bowen-bowie-jane/id1514873022
As an ex-professional tennis player playing both on the international tennis circuit as well as playing club tennis in Germany, Bowie talks about her years on the professional circuit, coaching techniques that worked for her and preferences of coaching styles. Bowie also coached at the Bob Brett tennis Academy in Switzerland for many years before pursuing her career in music.

If you are interested in bank robberies, diversity and inclusion, then this episode on The Coaching Podcast is one not to be missed! Emma Doyle interviews Tammy Sanders about the importance of having self-awareness. In the extended interview, they discuss power and agency and specifically, how this relates to coaching the next generation of leaders. #Complexity

Tammy Sanders is a business coach specializing in driving clarity, growth and performance. She is a highly experienced and data-driven coach and trusted advisor with a PhD in Education and a passion for effective development, growth, and business outcomes. Her toolkit includes conscious leadership; organizational and talent development; and operational partnership with business leaders, HR partners, managers and teams.

Milena Stephens and Emma Doyle met through the Professional Tennis Registry (PTR) symposiums and they have been good friends ever since. Milena has a passion for coaching that is infectious and her Dad is also a tennis coach. What does Milena and her Dad think makes a great coach in three words?

Milena Araujo Stephens - Connect, educate, and listens.
Her Dad - Moises Araujo - Teaching, education, and listens

Emma and Milena share their early coaching memories together during the extended interview on The Coaching Podcast.

Milena grew up on the courts of her parents’ tennis club, where she started playing at age three; and as a junior player, Stephens reached #1 in her native Brazil. She earned a full athletic scholarship to play for Delta State University and went on to earn her BA and then a Masters degree in Sports Management. Milena served as Director of Tennis at Cleveland Country Club in Mississippi. She also coached at Midtown Athletic Club in Weston, Florida, before joining the PTR team as Director of Development and Diversity where she is heavily involved with coaches’ education.

In this episode, we mentioned that we would share the link to the Tennis NLP Online Course that Emma created with the PTR to help improve your language patterns for accelerated player performance. https://ptr.teachable.com/p/tennis-nlp/?preview=logged_out

Emma Doyle studied her Business Coaching Qualifications through The Open Door Coaching Group where Natalie Ashdown is the CEO. Natalie has had one of the biggest influences on my coaching career and we continue to partner together on projects, specifically, co-authoring a book about What Makes a Great Coach to be released in 2021. Watch this space.

Natalie is one of Australia's most senior and experienced coaches and a recognised speaker and author. Her passion, vision, creativity and commitment assists and supports individuals, teams and companies to create lasting cultural change using coaching skills.

Natalie is one of just 18 coaches in Australia to hold the International Coach Federation Master Certified Coach credential. Often working with HR, L&D professionals and executive teams to implement strategic initiatives and designing leadership programs that target organisational change; and she is sought after for her expert facilitation skills particularly in coaching managers to coach their teams and is regarded as a mentor by many. She has worked extensively across all government levels and the private sector and has exposure and experience in international coaching including international work as a key-note speaker.

She is a qualified Surf Life Saver, runs a surf education program for 180 children in the summer holidays and Community CPR program and has achieved her black belt in Taekwondo.

Daniel is a Global Consultant and Expert in Customer Experience and Contact Centres. This interview was recorded by Simon back in 2018 with Daniel during a business trip from his then home in Singapore to Melbourne. We are glad to finally bring it you now.

Jennifer Migan met Emma Doyle through the winning summit and they instantly connected on many levels, especially on coaching topics and how to become an effective speaker. In this episode of The Coaching Podcast, Jennifer shares some important messages about the power of choosing your words carefully as a coach.
Jennifer is a former French professional tennis player. Before going on tour, she played college tennis at Indiana State University (Division 1) where she reached the top 50 NCAA in singles and top 25 in doubles. Jennifer also has a degree in journalism and political science and a Master's degree in international relations. Currently working as a Media and Communication expert, Jennifer launched her podcast called The Players' Lounge, in which she discusses the mental aspect of the game with her guests.

Emma Doyle interviews Andy Scantland through her connection with the ICF chapter in Colorado. Simon and Emma then share their insights on this interview especially around deep level listening and how to ask targeted questions.
Andy's passion is in helping people to lead in a more effective, confident and inspiring way. He helps businesses scale by scaling their leadership.
While some people are naturally-born good leaders, most of us are not. Good leadership practice can be learned if you have a desire to serve people and a willingness to stretch and grow. He is dedicated to empowering individuals to embrace their potential and showing up in their strengths, as their most authentic and inspiring selves.
He is a Professional Certified Coach (PCC), trained through the ICF-accredited Co-Active Training Institute as well as certified Strengths Coach through The Marcus Buckingham Company., in Brain-based Coaching through the NeuroLeadership Institute and in Fred Kofman's Conscious Leadership model.
If you have a desire to enhance your leadership impact, please reach out to Andy: ascantland@upside-partners.com

After hearing Darren Cahill talk at a Coach Education workshop with Tennis Australia, we knew that we wanted to have him on The Coaching Podcast. I have always admired his work ethic and his TV commentary/match analysis are always spot on. As he is around the top 10 male and female tennis player frequently, we can all learn from what qualities they share in common: 1) Work Ethic 2) Purpose 3) Belief 4) Resilience 5) Team Darren Cahill is one of the great icons in the world of international tennis. Born in Adelaide, Australia as the son of a famous Australian football player and coach John Cahill, Darren started playing professional tennis in 1984, at the age of nineteen. Cahill’s first success as a professional was in 1985, winning his first tour doubles title at Melbourne, and later in 1988 in Gstaad, he won his first top-level singles title. The same year Cahill eliminated Boris Becker at the US Open and reached the semi-finals. Cahill’s performance at this Grand Slam event is widely considered his best ever.
A year later, in 1989 at the Australian Open, Cahill continued a streak of successes. Playing with Mark Kratzmann, Cahill finished runner-up in the men’s doubles. Playing for the Australian team at the Davis Cup in 1990, Cahill achieved a career 6–4 Davis Cup record with 4–0 in doubles and 2–4 in singles. Cahill was ranked as World number 22 in singles and world number 10 in doubles. He was the winner of two ATP singles titles and thirteen doubles titles. Cahill’s list of victories contains wins over such distinguished names as John McEnroe, Boris Becker, Goran Ivanisevic and Mats Wilander. Cahill’s highly-successful career as a tennis player earned him the Australian male Tennis Player of the Year 1988 Award.

During my time in Washinton in 2019, I had the pleasure of coaching tennis to Jay Gruden's wife, Sherry. While coaching her, we spoke about the importance of team values that subsequently drive behaviour. She suggested that I share a values activity with her husband, Jay Gruden, who at the time was the head coach of the Washington Redskins. This was an opportunity not to be missed for The Coaching Podcast.
Jay Gruden is an American football coach and former quarterback. Currently, he has joined the Jaguars with coach Doug Marrone as one of their offensive coordinator coaches. He previously served as the head coach of the Washington Redskins from 2014 to 2019 and as offensive coordinator for the Cincinnati Bengals from 2011 to 2013. During his time in the Arena Football League (AFL), he won four Arena Bowls as a player and two more as a head coach. He is the younger brother of Las Vegas Raiders head coach Jon Gruden and was an assistant coach of the 2002 Tampa Bay Buccaneers2002 Tampa Bay Buccaneers team that won Super Bowl XXXVII.

When you have the opportunity to interview a leader in her field who happens to be the National Chairman of KPMG in Australia, then you do not pass up an opportunity like this one.
Alison Kitchen is the National Chairman of KPMG Australia and also serves as a member of KPMG’s Global and Regional Boards. Alison has held a variety of management and governance roles within the partnership as well as serving as External Audit Partner for a range of major ASX listed companies.
Alison has worked in geographically diverse and complex operating environments providing advice on a range of topics including audit, risk, management, internal controls, business processes and regulatory change. Alison’s experience spans a range of industries including energy, mining, transport and consumer goods and financial services.
During Alison’s time at KPMG, Alison has acted as lead audit partner on five ASX Top 50 companies with global operations and has significant transaction experience with those clients.
In her current role as National Chairman, Alison is responsible for the overall governance and strategic positioning of KPMG in Australia. Alison also remains the lead partner for ANZ’s external audit.
Alison is a member of Chief Executive Women.

Michelle Guiliano is the Co-Founder at Salt Consulting & Communications. Emma and Michelle met when they were both speaking at the Festival of Doers in Switzerland. Emma was immediately impressed with both Michelle and Denise Nickerson's ability to engage an audience with practical and realistic strategies for people to action and live the best story of their lives.

Michelle Guiliano is an Innovator, Award-Winning Entrepreneur, Business Development and Strategy Consultant, experienced Executive Search Professional, and Coach. She leads teams from within and is a catalyst in the creation of high-performance culture wherever she works. Energy, enthusiasm, and creativity fuel her rapid assessment of opportunities, resources, and solutions to bring teams and companies into practical, actionable, alignment with their vision. Skills from endurance sports inform her coaching practice. She collaborates with executive clients on guidelines, attitudes and habits that make a measurable difference in streamlining the path to excellence. With her business partner, she has coached over 100 sports coaches, including Olympic and national-level coaches, in human development, empathy, active listening, mindfulness, and communication skills through a Swiss Olympic-approved curriculum. She co-created a technology for Strategic Teaming for those in crisis through her own personal experience of teaming learned through personal crisis and sports.
michelle@salt.consulting
www.salt.consulting
www.theintegritysystem.com

Following on from the interview with Alicia Molik (check out #33), this episode is with her former coach, David Taylor. Emma Doyle has the opportunity to interview David at Melbourne Park while he was working with many of the up and coming top Aussie players.

Here are some of the highlights from David long-standing career coaching.

• Began playing tennis aged eight and started coaching in 1992
• Became a coach on the WTA Tour in 1995, based out of the Hopman Tennis Academy in the US · Touring WTA coach from 1995 to 2000
• Coached at the Saddlebrook Tennis Academy in Florida from 1995-2000
• Appointed by Tennis Australia as the national women’s travelling coach in 2001, working with Alicia Molik, Evie Dominikovic and Nicole Pratt · Nominated Australian Fed Cup coach in 2002 and 2003
• Coached several top 20 WTA players, including former World Number 1’s Martina Hingis and Ana Ivanovic, US Open Champion Sam Stosur and Olympic bronze medallist Alicia Molik
• Appointed captain of the Australian Fed Cup team in 2006 and has led the team for seven ties
• Named the Australian Institute of Sport’s tennis program women’s coach in 2007, working with Casey Dellacqua, Jessica Moore and, currently, Stosur
• Coached the Australian women’s team at the 2008 Beijing Olympics
• Guided Sam Stosur to her maiden Grand Slam title, the 2011 US Open
• Stepped down from the role of Fed Cup captain in December 2012 (Alicia Molik was named captain in January 2013) to focus on coaching Sam Stosur
• David Taylor and Sam Stosur parted ways in August 2013; they reunited in April 2015
• In between, he worked with Croatian-born Australian Ajla Tomljanovic

Emma Doyle had the opportunity to interview Bethanie Mattek-Sands at the Eastbourne International tennis tournament in 2019. Bethanie is a bundle of energy and this interview is exactly the same! Bethanie is an American professional tennis player and an Olympic Gold medalist. She has won nine Grand Slam titles - five in women's doubles and four in mixed doubles and is a former doubles world No. 1. Take a listen to hear what Bethanie believes is poor coach - so interesting!

The guest coach discussing this interview with Emma is Damien Carmody Stephens. Damo has had an instrumental impact on Emma's life as he continues to mentor, impact and influence her coaching today. His insights on Bethanie's comments and coaching, in general, will leave you wanting to hear lots more from Damo - Emma's YODA mentor.

Emma Doyle interviews Alicia Molik at the US Open on this short episode of The Coaching Podcast. It is only 5 minutes and 30 seconds of great value, especially around the importance of 'listening' to help build problem-solving skills. Alicia and Emma played on the same pennant tennis team many years ago at Grace Park Tennis Club and they have remained friends ever since. Alicia is always kind, curious and fun (a champion person inside and out)! We hope you enjoy this episode on The Coaching Podcast.

Alicia is an Australian former professional tennis player. She reached a career-high singles ranking of world No. 8 and won a bronze medal for Australia at the 2004 Athens Olympics. She enjoys good food, red wine, the Barossa Valley, Thai and Japanese cuisine, spending time with friends at home, bike riding, the beach and soccer games ... Favorite musicians are U2, Kylie Minogue, Coldplay and Robbie Williams; favorite movies are The Castle, Kath & Kim and any Australian comedy. She is the current Australian Fed Cup Captain and we wish her all the success in the world for 2021.

The Coaching Podcast is back (finally) with Season 3. Emma Doyle interviews Jared Bull from Denver, Colorado and talks to Simon Blair about the reason behind the 'come back'. Jared is a transformational coach and entrepreneur with a YouTube channel of 25 thousand, and has consulted within Fortune 500 companies such as Principal Financial Group. We talk about the importance of being curious as a coach and much more. Welcome back and thank you to Jared who can be reached via: https://transformationalcoaching.co YouTube Channel: Transformational Coaching

Emma Doyle's interviews coaching legend, Patrick Mouratoglou, Serena Williams' Coach in 2017 when they presented at Italian Symposium together in Rome. Patrick talks about the importance of being able to "hear" what the player is thinking and then Simon Blair and Emma talk about the importance of breaking patterns, results vs process focus, and a quick lesson in customer service 101 from Simon.
Founder and Chair of the Mouratoglou Academy, Patrick Mouratoglou is the most influential coach in tennis. Nicknamed “The Coach”, he is the gold standard on the international circuit. After a successful start to his career with a number of high-level players, he became Serena Williams’ official coach back in 2012. This was a decisive moment in his career. The “Dynamic Duo” have been together for seven years, and continue to make some of the greatest history in tennis.
“WE ARE ACCOUNTABLE FOR OUR PLAYERS’ ACHIEVEMENTS, AND IT IS UP TO US TO TAKE RESPONSIBILITY FOR THEM, BOTH IN VICTORY AND DEFEAT.”

This episode was recorded earlier this year with our featured guest Oliver 'Ollie' Stephens who Emma interviewed in 2017. Ollie sadly passed away in April 2018. We hope this episode, recorded prior to his passing, serves as a nice tribute to Ollie and in a small way helps to preserve his legacy as an enormous contributor to high-performance Tennis Coaching. Ollie was very passionate about tennis. He achieved the highest certifications as PTR Master of Tennis Development, PTR Master of Tennis Performance, and ITPA Master Tennis Performance Specialist. Achievements of a rare quality. Our condolences to his wife Milena and family.

Simon interviews Suzanne Waldron, a leadership mentor and advisor, master facilitator and leadership conference speaker from Perth, Western Australia.

In our first of our series of interviews with local 'Grassroots', volunteer coaches, Simon interviews The Club Coaching Co-Ordinator and U14s & U19s boys coach, Luke Harris from the Devon Meadows Junior Football Club.

Emma Doyle interviews Scottish tennis coaches Julie Gordon and Graham Robertson as well as successful entrepreneur Lorraine McDonald in this second part of her 'Great Scots' interviews.

Julie Gordon is one of Emma's greatest friends on and off the court. Julie has worked for over 25 years in the sports industry throughout the UK and abroad teaching mainly tennis to a wide range of ages and abilities. She is an accredited LTA Level 5 Master Club Coach.
Over the years Julie has become more interested in the psychology of sport and exercise and she is currently a trainee sport and exercise psychologist aiming to merge the two careers. Julie's current roles are centred around the philosophy that sport can have a life-enhancing effect on individuals and also on communities.

Graham Robertson is a Commercial Development Director (David Brown Santasalo), Business Consultant and Tennis Coach, LTA Level 4 Senior Performance Coach, and Trustee of The Judy Murray Foundation.

Lorraine McDonald is a very successful businesswoman and serial entrepreneur.

In September 2017, Emma fulfilled a long-term ambition to present at a TEDx event, which she achieved so brilliantly at TEDx Oneonta, New York State. Leading up to her presentation she managed to interview 3 outstanding coaches, leaders and fellow presenters, Bill Berthel, Curt Ebersole and Julie Dostal.

Emma's back at Wimbledon as she was in 2017 when she interviewed a number of incredible coaches. Hear from the world's best doubles coach Louis Cayer; Sarah Borwell, one of his coaching pupils and former #1 British Doubles player; Andy Dowsett, Coach, Educator & Writer; & finally Dan Santorum, CEO of the PTR (Professional Tennis Registry).

Simon chats with Laura Bergells, Writer, Trainer and Speaking Coach from Grand Rapids, Michigan, USA.

Emma interviews Melbourne's Steve Simpson, a world authority and conference presenter on workplace culture and customer service.

In this special episode, Emma interviews 3 Scottish high performers for their perspectives on the impact of coaching on their careers. They include Judith Ralston, former singer and current BBC Scotland Weather Presenter; Lee McConnell, former Scottish Athlete & 3 time Olympian & Colin Fleming, Current Scottish National Tennis Coach & former Professional Tennis Player.

Emma Doyle interviews Melbourne's Aiden M. A. Thornton who is a leadership scientist and practitioner.

Dr Aiden M. A. Thornton is a PhD qualified leadership scientist, a principal management consultant with 25+ years of international business experience, and an amateur epistemologist.  He loves collaborating with social scientists and senior leaders to collaboratively navigate systemic issues.  Aiden is a subject matter expert in leadership, complexity, adult development, and cognition.  His key scientific skills lie in research design, quantitative analysis, psychometrics, and developmental complexity.  His key management consulting skills lie in leadership development, organisational culture change, change management, organisational transformation, learning and development, human capital, and organisational design.  Aiden is strongly opposed to relativistic epistemology, postmodernism, social constructivism, and woke political agendas.  In all contexts, he strives to think integratively, enquire deeply, speak boldly, collaborate fiercely, act adaptively, and relentlessly pursue truth, ethics, and meaning.

Learn more here: https://www.aidenmathornton.com

Simon interviews Behavioural Strategist, Warren Kennaugh.

Emma Doyle interviews Scottish Master Performance Tennis Coach, Kris Soutar. She has also been a guest on his excellent Podcast (Kris Soutar’s Tennis Journal) and his insights are always pushing the envelope in coaching.
Kris Soutar is a coach with a difference, he can work at every level of the game with equal ease. Kris acknowledges every level of the game has to be treated with equal importance and over the last 27 years takes pride in the fact he has worked with champions of all ages and stages. Using his character centred coaching philosophy he places the learners' needs at the heart of everything he does and no matter what the challenge is he will find innovative and effective ways to make the developments required to move to the next level.
Kris is an LTA level 5 Master Performance Coach and has coached for 27 years. In the last 10 years, Kris has been creating quite the reputation in the world of coach development. At present, Kris is the Project manager for the Judy Murray Foundation. The motto of the foundation is, Everyone for Tennis, Everywhere for Tennis. The foundation launched in 2018, and the strategy is to build workforces in local communities by training youth and community workers, teachers, parents, students, club members and sports coaches to deliver starter coaching and competition. Check out http://www.judymurrayfoundation.com In March 2019, Kris started a position with Tennis Scotland as a performance coach consultant. This role will see Kris work directly with the coaches of the country’s best young players.
Kris is also a performance coach education tutor and consultant for the LTA, which sees him lead on all levels 1-4 within their course structure and help develop performance content and resources for courses and CPD workshops. Put all this together and it is clear Kris is living his belief that every level of tennis is equally important.

Simon interviews Customer Experience & Contact Centre Coach, Jim Rembach. Jim is the host of the long-running 'Fast Leader Show' podcast.

Emma Interviews Adam Gard'ner, who at the time of the interview was Tennis New Zealand Coach Development Manager. Adam is an extraordinary human and his story is one worth sharing.
Adam Gard’ner is an advocate for the value of play and physical activity as contributors to wellbeing and resilience. He has enjoyed travelling the world with the sport of tennis, and now relishes the opportunity to return to his hometown, making a home with his family on the street where he grew up.
After 12 years in Shanghai, Adam and his wife, Lucy, and their children, Joey, 14, Grace, 12, and Charlotte, 10, returned home to post-earthquake Christchurch three years ago. "Shanghai was an amazing experience, we saw a massive amount of change there where I was working as a tennis coach for the largest tennis and coaching organisation. The earthquake brought us back home... we felt it was time to get home to our families."
Living overseas for an extended period - Adam's tennis career took him from Europe to the United States before he landed in Shanghai - he become more attached to his memories of life in New Zealand. "You become more attached to your home because you have such a love for it. When I came home I thought 'I have to embrace this'."
In 2017, Adam joined the team at Tennis New Zealand, but he still belongs to the first tennis club he joined in 1988 - Waimairi - and his parents still live in Broadfield. As Healthy Families Ōtautahi Christchurch Play Systems Innovator, Adam worked alongside our wider Sport Canterbury team, to support community-led initiatives that represent healthy change.

Emma Doyle interviews the host of The Tennis Files Podcast, Mehrban Iranshad. Emma has been a part of Mehrban's Tennis Summit for the past few years and he is such a humble guy.
Mehrban is a former Division I college tennis player and nationally-ranked junior. In 2015, he founded Tennis Files, a website devoted to helping people become better tennis players. Mehrban is also the host of The Tennis Files Podcast, where he interviews professional tennis players and coaches to help his audience improve their games and reach the next level. His podcast is one of the top-rated tennis interview shows on iTunes.
Mehrban is extremely passionate about tennis. His goal is to make the highest-quality tennis content available to as many people as possible. He loves tennis and wants to do everything he can to advance the sport . Mehrban is also an attorney and plays in tournaments and 5.0 USTA Leagues. And last but not least, he is your proud Host of the world's first ever Tennis Technique Summit.

Simon interviews Manu 'Swish' Goswami, one of the worlds top youth entrepreneurs, public speakers and venture capitalists. A coach and mentor for young, up and coming entrepreneurs looking to make their mark in business and to impact the world.
Speaker Manu Swish Goswami, is the CEO of Trufan, a social intelligence platform that helps over eighty of the world’s biggest brands and celebrities sell directly to their top fans. Trufan has raised over $1M to date (from several NBA players and venture firms) and has clientele that notably includes Visionary Music Group, FaZe Clan, Hootsuite, Dwayne Wade and Kyle Kuzma. Before running Trufan, Swish consulted for Fortune 500 companies like Western Union and worked at JB Fitzgerald Venture Capital.

Emma Interviews Motivational Speakers, Commentators and recent Authors on how to deal with issues facing Teenagers and Families, Sonya Karras & Sacha Kaluri. Check out this cool episode with lots of laughs and serious questions:
Sacha Kaluri – When you are frightened, and you feel like, 'I don't know if I can do that' what tips you over the edge that makes you say, 'Yes I can'? Sonya Karras – How do you handle the 'No's?
Check out their book - The Two Worlds of Your Teenager
Over the past 17 years, Sonya Karras and Sacha Kaluri have been working with teenagers on a daily basis. They understand that while teenagers experience many changes in their lives, there are two big areas that come into full bloom at about the same time as each other: social life and thoughts about a career path. Sonya and Sacha are experts in these two areas. They believe it’s the parent’s job to be well prepared for this often confusing time in their teenager’s life. Then when your children really need help they will confidently come to you, their parents, because you understand what’s really going on. The purpose is to make sure the forever-widening gap between teens and their parents becomes narrower and narrower. Sonya and Sacha have made it their life’s mission to engage and connect with teenagers on a daily basis to guide them in these areas. They believe the more choices, options and information a teenager is given, the more likely they are to make positive choices, especially when faced with a tricky situation. Their fun, down-to-earth manner readily connects with parents and teens, and makes this an engaging and informative read.

Emma and Simon explore how to deal with fear around things like public speaking and the technique Emma uses to make her speeches more effective. Emma reveals to Simon how she first met Bill and they discuss how his sliding door moment and his passion changed his life. Simon then plugs his singing before they jump into dissecting Bill’s question about the challenge for kids and adult learning and discuss the importance of being open to new opportunities and methods.
Bill is a veteran with over 30 years of college, junior and club coaching and management experiences and is recognized as a High-Performance Tennis Specialist by the PTR, USPTA & USTA. No stranger to entertainment and tennis promotions, he created and co-hosted the award-winning weekly radio show called “Tennis Talk” that aired on WLAC out of Nashville. In 2012 Bill served as an “on-air” TV announcer and commentator for the WTA Tour Dallas Women’s Pro Tournament on the FOX Sports South Network and ESPN. He currently serves as a host and producer for a new internet-based tennis show called “5 Questions” on Around the Court Around the World. He has also been featured on local and regional TV and radio networks promoting tennis and offering tennis tips.

Simon interviews Shelley Flett, Melbourne based leadership development coach and consultant. Shelley provides tremendous insight and value with highlights including her take on what makes a great coach and a stand-out, controversial question for Emma and Simon to debate and ponder.

Emma Doyle interviews Gigi Fernandez, tennis coach and winner of 17 Grand Slam doubles crowns & two Olympic Gold Medals. Gigi reveals how she once got on the wrong side of Billie-Jean King and learnt an important lesson for the rest of her career. Simon and Emma explore the importance of instruction and method, the credibility of coaches and maintaining positive psychology when confronted with negative coaching experiences. Make sure you listen to the end of the episode where Simon surprisingly nails a succinct summary of a passionate discussion led by Emma around what’s needed to address the male/female imbalance in coaching numbers.
Gigi Fernández is the Founder and Owner of the GiGi Method. She is considered to be one of the best doubles players of all time. She is a Hall of Famer, winner of 17 Grand Slam doubles titles with various partners and 2 Olympic Gold Medals with Mary Joe Fernandez. In 2000 Gigi was named Puerto Rican Athlete of the Century. In 2011, she started coaching recreational players. Gigi is the founder and creator of Gigi Fernandez Tennis. Gigi now spends her time coaching adult players on how to excel at doubles. She travels the country doing clinics and camps and host The Gigi Method Tennis Camps for enthusiasts that want more in-depth instruction from Gigi.

Travis Bell, 'The Bucket List Guy' is interviewed by Emma Doyle. With an episode chock full of interesting discussion and moments, including Simon revealing his musical 'talents' and Emma providing a fascinating insight to her previous adventures into the world of competitive dance. Trav Bell also turns the tables on The Coaching Podcast by asking 'What makes a great coach?' as his question for the show.
Trav Bell is The Bucket List Guy...The Worldʼs #1 Bucket List Expert.
As a self-appointed ʻBucket Listologistʼ, Trav has obsessively studied the Bucket List phenomenon & blended the worldʼs best Positive Psychology principles to create his own unique Bucket List Life Philosophy. He has designed his life around his Bucket List and now he helps Bucket Listers all over the globe create and cross off theirs.
A Bucket List is a tangible reason ʻWhyʼ. A Life Plan that has the power to transform every area of your life. It will help to decrease lifeʼs distractions & increase your focus on what truly makes you happy. But this is way more than just writing a simple list. This is about the journey youʼll experience in the process of achieving your list & about the person you become in the process.
Trav says he has a special super-power! His super-power is to stop people just existing, stop ʻground-hogʼ days, stop waiting for ʻsomedayʼ or ʻthe perfect timingʼ to come around. He wakes people up, gets them off the treadmill of life & helps them to start living life on purpose.
Before Trav became ʻThe Bucket List Guyʼ, he built a chain of personal training studios across Australia. Starting with 1 client, he & his team went on to do over a million personal training sessions & motivated 10's of 1000's of clients. This is the foundation for why Trav is now regarded as one of Australiaʼs foremost Personal Development Speakers & Life Coaches.
Described as “infectiously motivating”, Trav always brings fresh stories to each seminar & event he does because heʼs out there practising what he preaches. His ʻcrazyʼ Bucket List adventures are hilarious & truly inspirational.

Emma Doyle interviews the most famous tennis mum in the world and a champion of girls and women's tennis, Judy Murray. Judy and Emma have a wonderful friendship and coach relationship focusing on empowering the next generation of women in coaching.
Scottish tennis coach and motivational speaker, Judy Murray OBE, is no stranger to cultivating success in others. The mother of Andy and Jamie Murray, two incredibly successful tennis players, Judy is an expert in inspiring greatness in others. As a motivational speaker, she discusses her experience of tennis growing up, from playing outside in the summer to Badminton in the winter because there was no outside tennis court. In her personal sporting career, Judy earned over 60 titles before retiring to study French and Business Studies at the University of Edinburgh, graduating in 1981. Judy was famed for her calculated, quick thinking playing style, easily outwitting her competition.
After representing Great Britain at the 1981 World Students Games, Judy turned her talent to coaching her sons. Once she established a foundation of skill, Andy and Jamie transferred to a professional coach - but their mother was never too far away, on the sidelines offering inspiring and supportive comments. Judy continues to coach future tennis champions, at both regional and national level.
As a testament to her coaching ability, Judy was chosen to lead the British Fed Cup team as their captain. Judy flourished in this role, but she also had another incentive - to raise awareness of female coaches. Commonly unrepresented, Judy tackled sexism in sports head-on by proving that female tennis coaches are just as capable as male coaches.
In recognition of her contribution to tennis, female empowerment and charity fundraising, Judy was appointed OBE in 2017. An advocate for the power of sport, she founded the Judy Murray Foundation, a charity that improves the opportunities for tennis in Scotland. As a speaker, Judy is an expert in high-performance teams so can motivate positive workplace culture for her audiences.
Also, check out her program (Tennis for Girls) called 'Miss Hits' - https://www.miss-hits.co.uk/ And her book called 'Knowing the Score' - https://www.penguin.co.uk/authors/1080490/judy-murray.html

Simon interviews Claude Silver, Chief Heart Officer for Gary Vaynerchuk's company VaynerMedia. Early in the interview, Claude reveals her worst coaching experience which somehow combines climbing a mountain and Nine Inch Nails! Claude reveals the essence of what makes her, and VaynerMedia tick and how through her coaching she strives to help people light up and bring their best to work every day. This is a must-listen, creating incredible topics for Simon and Emma to explore with gusto...and they do!
Claude Silver is VaynerMedia's Chief Heart Officer, the capstone of a career focused on guiding client relationships, global brand strategies, operations, and management. An abiding passion for creating spaces in which people can thrive defined her previous leadership positions at J. Her life’s purpose is to be of joyful service and unlock emotional optimism in all. Check out her amazing Podcast called: Emotional Optimism - Living in the Silver Lining https://anchor.fm/eoandthesilverlining/episodes/Ep-33-Having-courageous-conversations-e9vid8/a-a18rutb

Simon interviews business coach Ali Minbashian from ActionCOACH. Ali reveals insights into a particularly challenging week early in his career that was certainly bittersweet. He also details his 3 elements of 'What makes a great coach?' in a uniquely visual way which stimulates Emma to create a test for our audience. Simon and Emma have a great debate over what's more important to motivation and achieving goals, facing up to and avoiding fear versus ambition and focusing on what you want to achieve.

Emma interviews world-leading sports performance coach, Allistair McCaw where he reveals how failing every day is a major weapon in his own coaching success and the satisfaction that comes when those he coaches reach out with gratitude. Both Emma and Simon reveal quite a number of stories from their own coaching experiences that is sure to both entertain and inform.
Allistair McCaw is an internationally recognized leader in the field of athletic performance enhancement. His well-proven method of athlete training, ‘The McCaw Method’, has set the standard for providing world-class athletes and coaches with cutting-edge training techniques, products and knowledge.
A fitness expert with over 17 years of experience, Allistair has trained a host of world champion athletes including Grand Slam Tennis champions, PGA Golfers and Olympians. Allistair’s expertise in movement & agility training has seen both the world number 1 player’s in Tennis and Squash seek his guidance. He also contributes articles to various magazines on performance enhancement training, motivation and mindset. Allistair McCaw website: http://www.themccawmethod.com/

Tim Simons from Build Coaching is interviewed by Simon Blair and he reveals a challenging story of a major incident in his first year as a professional coach and gives us the 3C's of coaching success.

Emma interviews Jeff Salzenstein, former top 100 ATP and founder of tennisevolution.com. Emma and Simon discuss some great concepts thrown up by Jeff including the importance of the coaches search for those 'aha' moments and in having a 'growth mindset'. Jeff's question for the 'The Coaching Podcast' provides the chance for Emma and Simon to delve deep into personal insights and methods they use for themselves and as coaches to create good daily routines and to manage stress.
Jeff Salzenstein is the founder of Tennis Evolution, Former Top 100 ATP singles and doubles player, 2 time All American and national champion at Stanford, USTA High-Performance Coach, and USPTA elite professional.

Simon interviews his first business coach, Dr. Steve Barlow from 'The Change Gym'. Steve specialises in helping individuals and teams with their change fitness and change readiness. As an experienced consultant and published author on organisational change management, Steve throws up plenty of great topics for Emma & Simon to sink their teeth into.

Emma spent a number of weeks in the United States attending various tennis events and conferences where she managed to interview some terrific leading coaches in the sport. Our first ever interviewee on The Coaching Podcast is Kyle LaCroix, Assistant Director of Tennis at The Oaks in Boca Raton, Florida.
Kyle LaCroix – Chief Education Officer at SETS Consulting
Growing up in the tennis rich environment of South Florida, Kyle LaCroix knew his career path from an early age. It was his dream to be involved in tennis. This passion led him to the innovative Professional Tennis Management Program at Ferris State University. Graduates of this unique program earned a Bachelor’s degree in Business/Marketing with a specialization in Tennis Coaching and Administration.
After graduating from Ferris State, Kyle enrolled in the University of Michigan’s Graduate School of Business and received his MBA. In 2004, Kyle was hired as a teaching professional of a new club called The Oaks at Boca Raton. Kyle and the club staff were an integral part of changing the tennis landscape in South Florida. The Oaks at Boca Raton gained a reputation as the premier tennis club in the area. The club excels in player development, has quality staff and programming (variety of clinics) and utilizes technology to benefit its members. In the fall of 2018, Kyle decided to go back to school and was accepted to Stanford University’s Graduate School of Education where he earned a Master’s Degree in Educational Leadership. Kyle has also been named to numerous national committees, including a 2-year term to serve on the USPTA National College Curriculum Committee for 2014-2016. In early 2014, he was also named to the USPTA Florida Division “Under 30” Initiative executive Committee and in 2017 he was elected to serve on the USPTA National Membership Committee and in 2019 was selected to serve on the USPTA National Education Committee and the USPTA National Social Media Committee.
Prior to his work at the Oaks at Boca Raton, Kyle worked at Saddlebrook Resort. He was a player development manager for the high-performance academy and coached in the adult program. He previously worked as a tennis professional at the prestigious Philadelphia Cricket Club where he organized camps, practices and all player/member services.
Kyle has experience working with players at each level of their competitive careers and at every stage of their professional and personal development. He is recognized throughout the industry as a reliable, hardworking, genuine presence. Kyle utilizes great people skills and is an exceptional communicator. He understands the important roles and responsibilities that federations, coaches and players carry with them on a daily basis.
Kyle is also a prolific writer. He’s been published in USPTA Addvantage Magazine, Baselines USPTA Florida Division Magazine, the tennis blog LoveSetMatch.net, TennisTribe Online Magazine and currently writes for the world’s leading tennis instructional website Tennisplayer.net.

In this first ever episode of The Coaching Podcast, producer Jane Nield interviews the show's hosts Simon Blair & Emma Doyle. Find out what got Emma and Simon started in coaching, what brought them together to do a sports and business podcast, and what plans do they have for the show? You'll hear what Roger Federer thinks makes a great coach and also Emma's connection between the Pope and a gold tennis racket.

Emma Doyle met Yoko Akimoto Alpanda many years ago in Japan when Yoko was working as a fitness trainer on the tennis tour. They instantly connected, shared similar values and have remained close friends ever since. When she went to visit Yoko and her family, Emma jumped at the opportunity to interview them both as she respects their unique perspectives. And while you may have never heard of them before, there are so many great coaches around the world that might not have 'big names' but they are very talented and successful coaches.

On The Coaching Podcast, we aim to bring you a diversity of guests from different cultures, nationalities and backgrounds.  We hope you enjoy this episode with a wonderful couple (Yoko and Anthony) who, together with their children, live in the most stunning part of Southern France when they are not travelling on the tennis tour. 

What does Yoko Akimoto Alpanda think makes a great coach? Someone who displays the following qualities; Listen, Prepare and Simple (keep your tips short and sweet).

Yoko Akimoto Alpanda is a Physical Conditioning Coach for tennis players for more than 20 years. She has worked with top WTA players (including 3 *Top 5  players). She completed her Sports Science degree and her Master's in Sports Science (physical training) at Tsukuba University in Japan. Specifically, she worked with the Japanese tennis federation and academies in Japan and France. She worked with WTA/ATP players (including 3 * top 5 WTA players; Jelena Dokic (Australian former no.4 in singles), Hsieh su-Wei (Taiwan, former no.1 in doubles, and no.23 in singles), and Peng Shuai (Chinese former no.1 in doubles, no.14 in singles).

Her partner, Anthony Alpanda, is a well-respected Tennis Coach from France. What does Anthony think makes a great coach? Someone who displays the following qualities; Passion, Energy & Relationships (although he uses a French word that captures this much better)!

Anthony has had many different experiences working on the ATP/WTA tour players, Grand Slam Juniors, federation, academies and clubs.

Enjoy your coaching and we hope you like listening to these bite-size interviews and unique perspectives.

In this episode on The Coaching Podcast, Emma Doyle and Tina Samara interview Business Executive and former football quarterback, Oliver Luck. When Oliver was the Athletic Director at West Virginia University he hired Tina Samara to be the Women's Head Tennis Coach and they have formed a unique bond ever since. Therefore, Tina tag teams with Emma to carry out the extended interview and gain some valuable insights around the importance of travel and learning from the past. Oliver shares one of his favourite and famous quotes that he lives by, which is;

"The past is a foreign country; they do things differently there." When you study the past, you can learn to create the future.  What does Oliver Luck think makes a great coach? Someone who has;

• Love - love your sport, your players, 
• Knowledge - you do need to teach fundamentals.
• Energy - you need a lot of energy to get up for practice not just on game day!

This was a really fun and interesting episode, as well as some great messages for parents, so we hope you enjoy listening to Oliver Luck.  

Oliver Francis Luck is an American business executive and former football quarterback. He was the CEO and Commissioner of the XFL until it suspended operations due to the pandemic. Prior to that, he was Director of Intercollegiate Athletes at West Virginia University (WVU), his alma mater, and an executive with the National Collegiate Athletic Association (NCAA) in charge of the organization's regulatory functions. Luck is a retired American football player who spent five seasons in the National Football League (NFL) as a quarterback for the Houston Oilers (1982–1986). He was also the first president and general manager of the Houston Dynamo of Major League (MLS). Under his watch, the Dynamo won the MLS Cup in 2006 and 2007. Oliver has three children who all played US College sports and one of his sons, Andrew Luck, was the former Indianapolis Colts quarterback.

Check out the promotional clips on YouTube as well:

https://youtu.be/R0wK5elYEws

https://youtu.be/nEA_CIOz2w8

https://youtu.be/x2zmddT9FFM 

https://youtu.be/LhioUVjG_Oo 

https://youtu.be/TLLjZy22SnU 

 Thank you for listening. Also, if you are interested in finding out more about US College Sports, please check out our sponsor: www.transitioncoach4athletes.com

Emma Doyle met Barb Van Hare when they were both keynote speakers at the Mile High Society - Human Resource Managers Annual Conference. They immediately connected through a shared passion for wanting to help people maximize their potential. In this episode, Barb shares with us what she thinks makes a great coach;

• Love - genuinely caring for those you coach
• Listening - parking your own agenda
• Curiosity - Asking open questions yet finding the balance with 'not knowing' combined with having the confidence and certainty to trust the coaching process

Barb shares so many wonderful gold dust moments in this episode including her favorite performance tools and she is deeply curious about how people respond and manage stress/tension. We hope you enjoy the show.  

COMPANY PRESIDENT & FOUNDER: BARB VAN HARE

Barb works with leaders, teams, and organizations in mid-sized and large corporations that are experiencing increased complexity and change. The impact of change on an organization brings about a tremendous amount of stress, friction, and distraction. Your workforce may be overwhelmed, frustrated, or burning out. Engagement is likely low, and the workplace culture could feel unfocused, chaotic, and even toxic. Not surprisingly, this leads to decreased performance, the loss of top talent, and dissatisfied customers.

Barb provides customized coaching, consulting, and leadership development programs that increase leadership effectiveness, improve team dynamics, and develop workforce competency and agility in navigating change. Coaching, training, and development support increase workforce engagement, productivity, collaboration, trust, and resilience...and makes work more enjoyable and fulfilling for all. She does this work because she’s passionate about helping people optimize both their grace and their grit to navigate and thrive through the inevitable waves of change.

Barb is the President & Founder of Kinetic Clarity, a leadership and coaching firm dedicated to increasing productivity and positivity in the workplace. She has over 26 years of experience as a leadership coach, talent development leader, and organizational change consultant with Fortune 500, mid-size, & small companies. She knows how to get the right things done quickly to create new levels of engagement and performance.

Barb is a Co-Active Faculty Member for the Coaches Training Institute (CTI) and a Professional Certified Coach through the ICF. She has a Master of Arts Degree in Industrial Relations from the University of Minnesota, Carlson School of Business, and Bachelor of Arts Degrees in International Studies and French from Willamette University in Salem, Oregon. She has extensive consulting experience as a leader with Accenture, IBM Global Services as well as several regional consulting firms. She deepened her leadership and organizational development skills as a Director of Talent Development for First Data Corporation and Director of Organization Effectiveness at TWTelecom.

Email: barb@kineticclarity.com

The Coaching Podcast is committed to promoting young game-changers and this week we have an exceptional story from former professional tennis player from Bosnia, Ema Burgic Bucko. Ema's story, growing up during the 'war' in Bosnia, is honest, vulnerable, and one that is often not shared within the tennis coaching industry. We appreciate the fact that Ema was willing to open up her heart, mind and soul during this episode because tennis can be a lonely sport. You will hear about Ema's pivotal sliding doors moments, the toll of injuries from overtraining and the importance of finding the right fit for your US College tennis experience.

Now that Ema is a Tennis Coach, she believes that there is no one way to coach and her top three great coaching qualities include:

1. Energy - You have to role model the energy you wish to see in your players
2. Connection - You have to build honest and trustworthy relationships
3. Communication - It must be a two-way street. Your players must feel comfortable discussing their game with you.     

Will Ema coach her own children? You will have to listen to the episode to learn more! 

On a side note, Emma Doyle & Ema Burgic Bucko have partnered together to bring you ACE Coach. ACE Coach is a membership site filled with hundreds of tennis videos to improve your playing game or your coaching, and even your parenting (how to practice with your child). Together they bring youth and wisdom together adding great value to the content every month. If you are interested in discovering what they have put together - click here: Learn More 

Ema Burgic Bucko grew up in a small village in Bosnia and picked a racquet for the first time when she was aged 6. From her first tennis experience, Ema was unable to put the racquet down and set her mind on becoming the best tennis player that she could be. From a young age, she experienced first-hand overseas success that soon had her climb up the International junior rankings becoming the U12, 14, 16 and 18's National Champion in Bosnia. She was ranked No. 1 in Europe for under 16’s and even won her first WTA Tour event at the age of 16 years. Growing up, training, and competing on the red clay courts of Europe, Ema’s game was built around long points, a relentless competitive drive, and her determination to never give up. She trained for many hours with some of the best players in the world and it was this time at a Spanish Tennis Academy that, unfortunately, her body began to break down and her career would be interrupted from this moment on with numerous injuries.

Despite this, Ema decided to play US College Tennis before turning pro as she valued the importance of getting an education.  During her time at Baylor University, Ema was a 7 time all-American, big 12 conference player of the year and she was ranked No. 4 (singles) and No. 5 (doubles) in the Nation (NCAA Division 1).  She did all of this while balancing injuries that required surgery, with studying to complete her degree in accounting. With was not easy and Ema is a positive voice for change and an advocate for athletes who also go through mental health challenges. Post College, Ema went on to play on the tour for a couple of years. She played Fed Cup for Bosnia and reached a career-high doubles ranking of WTA No. 140.     

After considering a career in the accounting world, Ema realized that her passion was and has always been in tennis. Specifically, she believes in helping people of all ages and standards get better every day. During the Global pandemic, Ema started her Instagram page, ‘@TennisWithEma’ that has over <insert> number of followers who are passionate tennis players and coaches. The reason her page has been so successful is that Ema brings to life technical and tactical concepts in a simple and easy to digest way. Her videos are fun, catchy, creative and most of all help players get better faster. Emma believes;

“You can’t improve everything, every day, but you can improve something today. With the bigger picture in mind, setting clear goals, day in and day out, is the process mindset that creates incremental improvement. 

I believe that there is no one way of coaching that fits all. You have to meet the player where they are. You are coaching different players, with different personalities and backgrounds, and they all have different challenges within the various stages in their life.

It's a very interesting job that changes every day.

I love what I do, and I am passionate about teaching this beautiful sport to anyone who wants to learn it. I don’t care if the student is a 5-year-old kid or a 70-year-old adult, I don’t care if it’s a beginner who has never gripped a racket before or an ATP/WTA pro player, I will teach them with the same passion.”

Ema is a USPTA ELITE Qualified Professional who cares deeply about bringing the Eastern European ‘hard working’ philosophy to the US and combining this with the joy that the game of tennis can bring to so many lives. She is married to a fellow tennis player, Atilla Bucko, and she has two children, Teo and Aston. Tennis is in their family and she wants to share her love of the game with the entire world.

Personal website: www.tenniswithema.com 

Email: eburgicbucko@yahoo.com  

Follow Ema on Instagram: @TennisWithEma

If you are ever in Wellington, Florida, reach out to Ema for a personalized experience.

The Coaching Podcast is sponsored by Transition Coach 4 Athletes (TC4A) which is a global coaching, mentoring and US College placement service founded by former professional WTA player and US College Coach Tina Samara. You can learn more below and book in for a free consultation.

Website: www.transitioncoach4athletes.com 

Email: tina@transitioncoach4athletes.com

Emma Doyle met Rachel Karu when she presented at the International Coach Federation - Colorado Chapter Meeting on the topic of Resilience. Emma was instantly engaged with her presentation style, practical activities and personable energy. In this episode, Rachel shares some great information and an important leadership message about the importance of being able to "seek before your speak."

What does Rachel believe makes a great coach? Someone who is curious, provides a safe container and seeks out information before they share. This is a wonderful energy filled conversation helping coaches and their clients reflect on how to find your true north - that is:

1) What are your natural gifts?

2) What are your passions/strengths?

3) When do you enjoy being in service to others?

 We hope you enjoy your coaching and this wonderful conversation with our guest this week, corporate coach, Rachel Karu, MS, PCC.

Rachel is the CEO of Stepping into More. A professional and personal development company, dedicated to supporting clients to identify their GPS (natural gifts, passions, and where they like to be in service) in order to unearth and honor their true north.  

Rachel’s personal journey as a recovering perfectionist inspired her to create Stepping into More - A professional and personal development company, dedicated to supporting clients to identify their GPS (natural gifts, passions, and where they like to be in service) in order to unearth and honor their true north: activities where the three components intersect.

 Prior to launching Stepping into More, highlights from Rachel’s corporate experience includes: Human Resources Manager at EMI Music Distribution and Manager of Organization Development and Training at Easton Sports.  

 Rachel earned an MS in Counseling for Business, achieved her Coaching Professional Credential through the International Coaching Federation (ICF) and is a Certified Strengths Coach.

Rachel is a Past President for the global association, ICF Los Angeles and currently serves as Executive Advisor on the Board of Directors. Rachel serves as the Co-Leader for the ICF virtual community - Coaching and Human Capital, Community of Practice.  Rachel is the author of Stepping into More: Lessons from a Recovering Perfectionist and the Producer of the CD of songs – Stepping into More. Rachel is proud and delighted to be married for 32 years and to be called Mom by her two top teachers – her children.

Emma Doyle first met Chris Kachel in 2004 when they were both team managers and coaches for the U18 Tennis Victorian State teams. Emma was a young coach wanting to learn as much as possible from Chris and her journey down this path continues. Here are some of the highlights from this episode:

1) Ken Rosewall told Chris when he came from Tamworth to Sydney to improve his tennis as a 15/16 year old:

"Training is like war, not against me, again the ball."

2) When Chris was orange boy for the 1974 Davis Cup team (Neale Fraser was the captain) he recalled that during match practice right before a tie, "Reputation means nothing - it comes down to who is playing best at that time." 

3) "The player is not bigger than the game."

4) "Never be afraid to lose your job." 

5) Richard Schonbron's 14 common characteristics of a champion impacted Chris's coaching when assessing players as they entered the AIS (Australian Institute of Sport). Note the top 5 in bold below have nothing to do with tennis.

1. Fighting spirit
2. Dedication to hard work in training
3. High resistance to stress
4. High motivation/determination
5. Maximum concentration capacity

What does Chris think makes a great coach?

• Care-factor
• Knowledge
• Strong values and behaviour

Enjoy this episode on The Coaching Podcast, share it with a fellow coach and you can read Chris Kachel's bio below having spend the past 5 decades in the tennis coaching industry.

1973 – 1980    PLAYING CAREER – Highest ranking ATP singles 73 Doubles 19

10 YEARS  1981 – 1990   HEAD COACH CHRIS KACHEL TENNIS ACADEMY Melbourne

12 YEARS 1990 - 2002 HEAD COACH AUSTRALIAN INSTUITUTE OF SPORT

2000 - AWARDED AUSTRALIAN SPORTS MEDAL for service to the sport of tennis through the coaching and development of young talented tennis players.

2 YEARS 2002/03 – PRIVATE COACH ON THE WTA TOUR

3 YEARS 2003/2006 – TENNIS DIRECTOR MIDDLE YEARS TENNIS SCHOOL BOX HILL

2 YEARS  2008/09 - EMPLOYED BY THE CHINESE TENNIS ASSOCIATION working with female athletes in the National Team

2009 – TCAV COACH OF THE YEAR

 ON GOING - CONDUCTING COACHING SEMINARS IN JAPAN FOR TENNIS TRAINING CENTRE TOKYO / GRASS COURT SAGA

2010 –  / TENNIS AUSTRALIA, MANAGER DEVELOPMENT & ENVIRONMENT

• Heavily involved in the education of coaches across Australia through -
• High Performance coaching course
• High Performance Next Gen program
• Talent development – Liaise with Platinum coaches
• Mentoring staff /coaches

Chris has a 50year tennis legacy of playing, coaching and educating at the highest level.

He spent 8 years on the professional circuit with a career high ATP singles ranking of 73 and doubles 19. Chris was Head Coach of the Australian Institute of Sport for 12 years 1990 -2002. In 2000 he was awarded the Australian Sports Medal for service to the sport through coaching and the development of young talented tennis players. He coached for two years on the WTA tour before taking up a 2year position with the Chinese Tennis Association coaching female athletes in the National team.

In 2009 he was the TCAV Coach of the year. Chris is the current Tennis Australia Manager of Development & Environment and is heavily involved in the education of coaches through the High Performance Coaching Course, High Performance Next Gen Program, Talent Development Program – liaising with Platinum coaches and mentoring.

Two wins over Arthur Ashe – Wimbledon 1979 / NSW Open 1976

Doubles Grand Slams best results

Australian Open – Semifinal               Wimbledon – Quarter final

US Open – Semifinal                             French Open – Round of 16

 

Emma Doyle contacted Lauren Friarson by chance and they instantly connected on an energetic level and everything is possible attitude as long as you work hard. Here are some of Lauren's gems from this episode: 

• "If it's going to be, it's up to me
• Rejection is a time for redirection
• A person who has a 'WHY' will overcome any 'HOW'

Nutrition tips:

• Live by the 80 - 20% rule, 80% healthy eating/living/choices and 20% - have fun with your choices
• Eat whole foods (that have live active enzymes in them, loaded with fats, proteins, vitamins, minerals and vital nutrients)
• Ask yourself, does this meal provide live nutrition (plenty of colours)?
• Make sure you have protein in the morning (brain health)

How does Lauren stay so positive and where does she get her energy from? Life Hacks:

• Surround yourself with people who make you better - avoid being around energy vampires
• Give yourself permission to fail - doing something is better than doing nothing
• No one learners from your successes - you learn from the hardships and therefore this is what I need to do better next time

In life, you can either choose to be a shield or a magnet with your energy. It's a choice. What would you prefer? 

About Lauren Friarson

Lauren Friarson is an industry leader in health and wellness, a commander in personal development, a nationally recognized speaker and trainer, and the author of Why Can’t Is A Four-Letter Word” and “Get Off The Curb: A Healthy Rebellion From Fight or Flight to Activated Achiever”.  Lauren’s greatest passion is helping people break through physical, financial, emotional, and time barriers in order to live their fullest life possible.

She has undergraduate degrees in both psychology and sociology, dual master’s degrees, over 15 years of experience in both her coaching and clinical practices, and has mentored and advised a variety of professionals, including top executives, other entrepreneurs, and passionate individuals who want to make an impact or leave a legacy for others.

Lauren is an incredibly inspiring writer, speaker, and leader, pushing you to reach what you once thought was impossible. Lauren is so easy to relate to, you will find your story in her voice and be compelled to go out and take action in your own life!

Connect with Lauren at:
www.lifewithlaurendanille.com
https://www.facebook.com/lifewithlaurendanielle
https://www.instagram.com/lifewithlaurendanielle
https://www.linkedin.com/in/lifewithlaurendanielle/

Also, on the 30th of April Lauren and Emma are running a SPRING-UP Energy Retreat together in Denver, USA. You can learn more by clicking on this link. We will be focusing on goal setting in an active environment as well as busting out those self-limiting beliefs. This is all because of our chance meeting on The Coaching Podcast.

https://www.opendoorcoachingusa.com/retreats

 

Our guest this week is former professional basketball player Chris Anstey. Chris and our host, Emma Doyle grew up playing tennis together from the age of 10 at Maribyrnong Park Tennis Club. They have remained very close mates ever since. Emma seized the opportunity to interview Chris when he recently visited her in Denver, Colorado while on a tour to the US to watch his daughter, Izzy Anstey, who plays for the UCLA basketball team. Please find below some of the highlights that you will hear about coaching for success in sport and the workplace.  

• Worse Coaching Moment – when you are ‘trying’ to 'show' your ability to coach.

• Anything you accept and walk past on day one of your coaching job, you need to accept for the duration of your tenure.

•  Coaching Women’s Sports – Educate your female players to hold tightly those people who compliment you and the positive affirmations you get.

•  Embrace differences – don’t just do things because other people have always done them.

•  Find time in everything you do to invest in yourself.

•  You can’t be motivated every day but what you can have are incredible habits and behaviours.

•  Are you prepared to get a little uncomfortable even though you don’t know what the outcome is going to be yet?

•  How do you deal with a superstar within a team – “I always coach the best player the hardest.”

•  Statistics should be used like a lamppost, for support, not illumination.”

•  You have to build a culture around people, not around the data.

•  Parents – “Let the coach, coach.”

•  Don’t only coach the what, coach the why? Athletes and team members want to know the why.

Chris Anstey is a father of three, and a former professional basketball player, whose 17-year career included stints in the National Basketball Association (NBA), Russia and Spain.

A 2-time Olympian, World Champion and World Championship MVP, Chris also played for the Melbourne Tigers, South East Melbourne Magic, and Victoria Titans in the Australian NBL. He retired as a 2-time Championship winning captain and MVP, with 3 NBL titles to his name. He became the Melbourne Tigers head coach in 2012.

Anstey was selected at #18 in the 1997 NBA Draft, becoming the first player in history to be drafted from Australia’s NBL. Chris has coached male and female basketball teams at all levels- professional, world and national championships, state, high school, and club. 

Check out Chris Anstey's website: https://www.chrisanstey.com.au

And his book is called Tall Tales - What the White Board Never Taught me
https://www.chrisanstey.com.au/tall-tales/   

 

Lorenzo Beltrame and Emma Doyle met in Italy when they were both speakers at the Italian Coaches Symposium in Rome. They instantly connected on their passion to help players maximize performance by enhancing their mental toughness skills. What does Lorenzo think makes a great coach?

• Care (for your students)
• Knowledge (because you care - you want to always be learning so that you can help your players)
• Confidence (that you know what you are talking about when your players look to you for help)

He asked us to reflect on,

Why do you do what you do?
What excites you when you wake up in the morning?
Why do you get out of bed in the morning?

Thank you Lorenzo for your humility, and enthusiasm, and for making us better coaches and people.  

LORENZO BELTRAME - President and Founder LB PERFORMANCE SOLUTIONS, LLC

Throughout his coaching career, Lorenzo has worked with dozens of ATP and WTA touring professionals including Jim Courier, Pete Sampras, and Cara Black. He has traveled extensively coaching players in major professional events including the four Grand Slams, Davis Cup, and Hopman Cup. He has developed numerous top juniors and collegiate players who were recruited by prestigious institutions like Harvard, William and Mary, Georgia Tech, Clemson, Army, University of Pennsylvania, Cornell, Samford, University of Chicago, and University of Georgia among others.

An award-winning coaching authority, Lorenzo served as Director of Athletic Performance Coaching at the Johnson and Johnson Human Performance Institute, formerly known as LGE Performance Systems in Orlando, Florida from 1996 to 2016.

While working at the Johnson and Johnson Human Performance Institute, Lorenzo has collaborated with Dr. Jim Loehr for over two decades and has been responsible for the designing, development, and delivery of the Mental Toughness Certification Program for coaches. Having worked with Olympic, professional, and collegiate athletes as well as with their coaching staff in a wide variety of sports (tennis, football, basketball, golf, rowing, shooting, archery, car racing, squash, soccer, surfing, water polo, cricket etc.) Lorenzo has developed a vast experience in mental toughness training for both team and individual sports. Lorenzo past and current clients include the Italian Tennis Federation, the Evert Academy, Harvard University, University of Southern California, University of South Florida, University of Virginia, Us Soccer, MLS, Rollins College, Indian Olympic archery and shooting team, and world-class individual athletes and musicians.

Lorenzo is featured as a guest instructor on seven instructional DVD shows produced by the United States Professional Association (USPTA). The shows are part of the “On Court with USPTA” series and frequently aired on the Tennis Channel. He is a sought-after speaker, and he is frequently invited to present at numerous national and international conventions and symposia in which he addresses athletes, coaches, medical Doctor of Professional teams, psychologists, and corporate executives.

Lorenzo completed an MBA in Leadership and Sustainability at the University of Cumbria, UK; he is a USPTA Master Professional and a PTR International Master Professional, and he is certified as Maestro by the Italian Federation. He is a USTA specialist in competitive player development, and an ACE-certified personal trainer.

In 2007 Lorenzo was awarded the Coach of the Year and “Doc” Counsilman Science Award by the United States Olympic Committee. This award recognizes a coach who utilizes scientific techniques and equipment as an integral part of his/her coaching methods or has created innovative ways to use sport science. Lorenzo was awarded the 2015 Florida Professional Tennis Registry (PTR) Member of the Year, and PTR Professional of the Year in 2016.

Emma Doyle had heard of Judy Sabah due to her fabulous reputation, not only as a Master Certified Coach, but also because of the fact that she is the co-founder and past president, 1993/94, of the National Speakers Association (NSA/Colorado) and the founder of ICF Colorado. Judy brings to this episode a wealth of wisdom, knowledge and experience for us all to benefit from. Some of her gems you will hear on this episode include:

• Replace the word 'should' with 'could' and work on turning your statements into questions
• Let your intuition and curiosity be your guiding light
• Thomas Lennard said: 'Coaching is a higher level of communication.' Why not do this in all areas of your life?
• As coaches, we need a deep reservoir of curiosity - may it never run dry
• What makes a great coach?
• 1. Being fully and completely present
• 2. Deep, deep and generous listening
• 3. Asking insightful and powerful questions
• When you are starting a new business - build a database, follow up and follow through! This is the key to being in integrity.
• To help your clients with accountability - what questions could you ask?
• 1. What is it that got in your way?
• 2. If you had followed through with 'X' what else could be possible? 

Books Mentioned:

How to Speak for fun and profit - By Joe Sabah

Strength to Strength - Arthur Brookes 

And Judy's Book that is coming out soon - 

The Questions You’re Not Asking Are Costing You Money, Relationships and Maybe Even Your Life

This book, to be released in 2022, has the potential to change the way in which you communicate. Why? If you understand the importance of asking questions and you are able to get more information by asking, you’ll be in a position to make much better decisions. That could change your life.

You can read more about Judy Sabah below or visit: www.judysabah.com

Judy Sabah turned an inherent love for people into a dynamic lifelong career.

Coaching since 1994 and earning the Master Certified Coach designation through the International Coach Federation in 1999, Judy dedicates herself to assisting clients in deepening their understanding, knowledge, and acknowledgement of their own intrinsic value.

She is a 1996 graduate of Coach U, where she served as a teleclass leader from 1994 through 1998.

In 1999, Judy’s vision and passion for her clients led her to achieve foundational and advanced training in the Hartman Value Profile from Harvey Schoof and Wayne Carpenter. Today she is affiliated with Axiogenics, LLC.

Axiogenics, LLC is the world’s leading pioneer in the field of applied neuro-axiology (brain science + value science) and NCRT (Neuro-axiological Cognitive Remodeling Technology)

Throughout her lengthy career as a speaker, author, and coach Judy has displayed her natural competence for leadership. Thirty-five + years of participation in the National Speakers Association has led her to inspire countless individuals to pursue new directions. Her flair for motivating others is noted by her ability to facilitate the organization of educational and support networks for speakers and coaches on a local level.

In 1999, Judy was the recipient of the Toastmasters International Communication and Leadership Award, given by the Colorado/Wyoming District 26. The purpose of this award is to honor an individual who has given outstanding service to her Community, State and Industry through Communication and Leadership.

Judy was awarded a Lifetime Membership to the NSA/Colorado Chapter in 2000 for her outstanding service, dedication and support to the organization.

Judy’s home in Denver is her sacred haven, dancing is movement for her soul, and sharing with others through coaching, speaking, and writing is her passion. Judy’s philosophy for life is simply; In Everything, There is A Gift.

Please find below the International Coach Federation (ICF) Core Coaching Competencies - Updated © 2020 International Coaching Federation

The ICF Core Competencies Model, developed nearly 25 years ago, remains critically important to the practice of coaching today. We invite you to reflect on these
comprehensive coaching standards highlighting the key elements of coaching practice today as they will help us best serve our clients in the future. 
 

1. Foundation
   1. Demonstrates Ethical Practice
   Definition: Understands and consistently applies coaching ethics and standards of
   coaching

1. Demonstrates personal integrity and honesty in interactions with clients,
   sponsors and relevant stakeholders
2. Is sensitive to clients’ identity, environment, experiences, values and beliefs
3. Uses language appropriate and respectful to clients, sponsors and relevant
   stakeholders
4. Abides by the ICF Code of Ethics and upholds the Core Values
5. Maintains confidentiality with client information per stakeholder agreements
   and pertinent laws
6. Maintains the distinctions between coaching, consulting, psychotherapy and
   other support professions
7. Refers clients to other support professionals, as appropriate

2. Embodies a Coaching Mindset

Definition: Develops and maintains a mindset that is open, curious, flexible and client-centered

1. Acknowledges that clients are responsible for their own choices
2. Engages in ongoing learning and development as a coach
3. Develops an ongoing reflective practice to enhance one’s coaching
4. Remains aware of and open to the influence of context and culture on self and others
5. Uses awareness of self and one’s intuition to benefit clients
6. Develops and maintains the ability to regulate one’s emotions
7. Mentally and emotionally prepares for sessions
8. Seeks help from outside sources when necessary

1. Co-Creating the Relationship
2. Establishes and Maintains Agreements

Definition: Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.

1. Explains what coaching is and is not and describes the process to the client and relevant stakeholders
2. Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders
3. Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others
4. Partners with the client and relevant stakeholders to establish an overall coaching plan and goals
5. Partners with the client to determine client-coach compatibility
6. Partners with the client to identify or reconfirm what they want to accomplish in the session
7. Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session
8. Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session
9. Partners with the client to manage the time and focus of the session
10. Continues coaching in the direction of the client’s desired outcome unless the client indicates otherwise
11. Partners with the client to end the coaching relationship in a way that honors the experience

4. Cultivates Trust and Safety

Definition: Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.

1. Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs
2. Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client
3. Acknowledges and respects the client’s unique talents, insights and work in the coaching process
4. Shows support, empathy and concern for the client
5. Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions
6. Demonstrates openness and transparency as a way to display vulnerability and build trust with the client

4. Maintains Presence

Definition: Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident

1. Remains focused, observant, empathetic and responsive to the client
2. Demonstrates curiosity during the coaching process
3. Manages one’s emotions to stay present with the client
4. Demonstrates confidence in working with strong client emotions during the coaching process
5. Is comfortable working in a space of not knowing
6. Creates or allows space for silence, pause or reflection

1. Communicating Effectively
2. Listens Actively

Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression

1. Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating
2. Reflects or summarizes what the client communicated to ensure clarity and understanding
3. Recognizes and inquires when there is more to what the client is communicating
4. Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors
5. Integrates the client’s words, tone of voice and body language to determine the full meaning of what is being communicated
6. Notices trends in the client’s behaviors and emotions across sessions to discern themes and patterns

7. Evokes Awareness

Definition: Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy

1. Considers client experience when deciding what might be most useful
2. Challenges the client as a way to evoke awareness or insight
3. Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs
4. Asks questions that help the client explore beyond current thinking
5. Invites the client to share more about their experience in the moment
6. Notices what is working to enhance client progress
7. Adjusts the coaching approach in response to the client’s needs
8. Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion
9. Invites the client to generate ideas about how they can move forward and what they are willing or able to do
10. Supports the client in reframing perspectives
11. Shares observations, insights and feelings, without attachment, that have the potential to create new learning for the client

1. Cultivating Learning and Growth
2. Facilitates Client Growth

Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.

1. Works with the client to integrate new awareness, insight or learning into their worldview and behaviors
2. Partners with the client to design goals, actions and accountability measures that integrate and expand new learning
3. Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability
4. Supports the client in identifying potential results or learning from identified action steps
5. Invites the client to consider how to move forward, including resources, support and potential barriers
6. Partners with the client to summarize learning and insight within or between sessions
7. Celebrates the client’s progress and successes
8. Partners with the client to close the session

Ajay Pant is a true coach, guaranteed to lose sleep over his commitment to push for trust and growth in people! Emma Doyle first met Ajay Pant 10 years ago and since then they have shared many speaking stages together in the Tennis Industry. When you connect with Ajay, he has this rare ability to make you feel like you are the only person in the room who matters! Trust The Coaching Podcast when we say you don't want to miss out on listening to Ajay's 'paying it forward' sliding doors story that saw him divert from a mapped out medical pathway to become a coach extraordinaire!!

Ajay knows his stuff about being a coach and his mantra of 'if you don't grow, it's on me' echoes loud and clear in this podcast. In this episode, Ajay shares his wisdom on;

• The coaching moment - do not get judgemental! That's my Hall of Shame! 5:58
• You've got to know your stuff. 7:00
• I will do whatever it takes but it's got to be student centred. 8:16
• Sliding Doors moment that changes everything. 10:56
• Trust, trust and trust! Two way trust to create the environment for...TRUST! 17:22
• A life lesson from a mentor, Arthur Ashe. 23:20 
• A true coach is a mentor. 27:20
• Did you really change someone's life? 32:20
• Growing your people! 33:00

About AJAY PANT

As the Senior Director of Racquet Sports for Life Time, Ajay currently oversees 33 clubs with tennis, 25 clubs with squash and 105 clubs with pickleball.

Prior to joining Life Time, Ajay was Senior Vice President Operations for the Junior Tennis Champions Center (JTCC). He was also the National Tennis Director for Tennis Corporation of America (TCA)/Midtown clubs.  

Ajay is one of 14 tennis pros who have been designated Master Professional by both the PTR and USPTA.  He served on the PTR Board of Directors, and as the two term Chair for the USTA National Ten and Under Committee.  Currently a USTA Coach Developer, Ajay was also honored by the Tennis Industry Association as “Person of the Year” in 2018 and USPTA as “Professional of the Year” in 2019.

Margaritas and green chilly smothered burritos might signify a coaching ‘comfort food’ moment but there’s no denying, Dr JEA knows exactly when to chase the challenge and embrace the journey. Dr JEA extracts the brilliance inside with her take on responsible risks and the magic that happens when you're out of your comfort zone. She’s hardwired for a challenge and delves into the life lesson of how to tie-up your shoelaces with joy, energy and achievement! Inhale her geek out on wrapping words and exhale the ‘destination declaration’ – that can change at any darn time throughout this Podcast!

Emma Doyle met Dr. JEA when they were both keynote speakers at the Mile High Society Human Resource Managers conference in January of 2022, and an instant alignment formed. This fast-paced episode covers;

• Great Coaching Moment - Future focused and challenge orientated! 2:00
• The Brilliance Inside 4:10
• Coaching Moment that didn't go so well - Courageously asking the hard questions 5:50
• Margaritas and green chilly smothered burritos! 6:23
• Discomfort - wired for challenge 7:50
• Sliding Doors Moment - 9:00
• What if? 12:00
• Responsible Risk - the magic that happens when you're out of your comfort zone 13:50
• What makes a great coach? Reveal their Brilliance 14:25
• How to help people form their identity through coaching 15:50
• Alignment 18:22
• The Shoe Analogy 24:40
• Do you mind if I share pivot moments that others have made in their career? 25:00
• The Decision Making Matrix 26:20
• Sentence Tool - (Your name) is one of the most powerful, respected and influential (insert your quality) in the world! 29:20
• Destination Declaration; you can change it or create it at any darn time! 31:10
• ZPD - Zone of Proximal Development (The Shoe Analogy) 32:00
• Clarity Chart - Inhale 3 words - Exhale be present 38:50 

About Dr. JEA (Jennifer E. Arzberger, Ph.D.). Dr. JEA is the Champion of Brilliance CEO and lives by the mantra of 'you are the leader of your life'!

An educator, entrepreneur, optimist, achievement accelerator and most important of all, a proud mom, Dr. JEA inspires individuals to build brilliance in their lives, to live with confidence, compassion and courage. 

“One thing I believe with my whole heart is that we are all leaders. Each and every day we lead the most important (and difficult) person on the planet: ourselves. You are the leader of your life; the author of your life story! Reveal your BRILLIANCE and write an amazing chapter!"

From the joy-filled walls of the classroom, Dr. JEA began levelling her success and influence across the globe. Leading the way as an edu-preneur, Dr. JEA founded downtown Denver’s first elementary school. She played a key role in the Colorado Department of Higher Education and Colorado Department of Education, incubating innovation in Educator Preparation under the leadership of the Lieutenant Governor.

Her experiences have provided her with opportunities to advise the White House and Gates Foundation. Eager to explore the industries our children will enter after graduation, Dr. JEA identified Tech as the best place to discover the skills and dispositions our children will need to succeed in the 21st Century. She is now a proud Identian and created Ping Identity’sfirst learning and performance function. She loves training leaders and high performers across the globe and exploring the intersection of organizational and individual identities and their influence on corporate culture and workplace well-being. Dr. JEA is the founder and Champion of Building Brilliance, where she uses her creative and scholarly talents to help women design lives that transcend the ordinary through The Life Design Lab and High Performance Coaching.

Dr. JEA completed her Ph.D. in Curriculum and Instruction with an emphasis on Educational Administration and Policy at the University of Denver. Her doctoral research focused on leading in a culture of innovation and change. Additionally, she completed the Get Smart Schools Fellowship to catapult leaders into achieving excellence. Dr. JEA earned her M.A. in Mathematics from the University of Northern Colorado, M.A. in Teaching and Teacher Education from the University of Arizona, and B.A. in Elementary Education from the University of Arizona. Dr. JEA has served as an instructor at CU Denver teaching the following courses: Psychology of Gifted, Talented and Creative Children; Research in Schools; Doctoral Seminar in Research Methods; Human Learning; Children's Thinking; Social Psychology of Learning; and Advanced Psychological Foundations.  

Through her work, Dr. JEA inspires individuals to adopt high performance habits, practice self-leadership and design lives that transcend the ordinary. Follow Dr. JEA via:

https://www.facebook.com/JenniferArzberger/ 

https://www.youtube.com/channel/UCpjYrsF5QnXi6QrKjW7K5vQ

 

The Coaching Podcast delivers an Ace this week, a snap-shot into the open mindset of coach, Kenneth Bastiaens. His coaching philosophy is all about being there for the player and growing as a coach, to better develop and create more value for others. In this episode, you can fast-track to;

•  ‘…this is the way YOU look at it.’ 1:20
• Sliding Doors moment 2:00 
• What makes a great coach? 3:15
• Question for the Coaching Podcast: How do you think a career is shaped by the person you would like to be in life? 3:40

KENNETH BASTIAENS is the director of Coach2Competence and creator of Multi SkillZ. He is a passionate trainer who knows how to translate scientific knowledge into sports training.

Kenneth created the Multi SkillZ method to better prepare children for sports and life, regardless of their age, level or predisposition. He is committed to inspire and educate coaches and teachers around the world, to always follow a skill-based bottom-up strategy for durable development, with a mantra of ‘the long way, the right way’.

Kenneth loves to help coaches and their athletes by sharing his passion, insights and knowledge. Learn how to get more out of being with your players: more action + faster learning = better improvement. 

Since 2014, Kenneth has created skill-based development programs with the National Sports Federation to innovate their training-approach: Football, Tennis, Hockey, Basketball, Gymnastics, and he continues to train High Performance Coaches in The Netherlands and for British Tennis (LTA). 

Get inspired and energized by Kenneth Bastiaens! 
https://www.coach2competence.com

Kellie and Laura, the power-house duo behind Her Brilliance, empower women through their unique group coaching approach. They recognise that a virtual environment meets women where they’re at – in their pjs, kid wrangling, tuning in between appointments or juggling a busy household! They have the courage to ask for what they want and strive to consistently show up as the best versions of themselves! The Coaching Podcast loves the idea of maximising the innate strengths that women have to build their confidence and leadership potential! This episode highlights:

• Coaching Moments 2:33
• Sliding Doors – having the courage to ask for what you want and reading between the lines! 6:50
• What makes a great coach? 10:50
• Her Brilliance – a peek behind the brand 17:35
• Group coaching approach – bringing women together in the community 20:25
• The virtual coaching environment 22:49
• Leadership qualities - innate strengths in women 25:30

 

About Her Brilliance: Kellie Jenkins & Laura Bennett

Her Brilliance embraces a women-centred, group coaching approach to accelerate the development of female leaders. Using a unique group coaching approach, they:

• Create a positive, supportive community environment
• Allow women to safely explore their leadership identity
• Promote skill development
• Build confidence to sustainably transform their leadership impact
  
  https://www.herbrilliancecommunity.com 

About Kellie Jenkins 

Kellie Jenkins is a leadership coach and leadership development consultant. She designs and delivers leadership programs around the world and coaches, both one-on-one and in group settings. She has worked with organizational and executive clients across corporate, government and non-profit sectors and has experience in a variety of industries including finance, professional services, higher education and transportation.

Prior to working in leadership development, Kellie was a Chartered Accountant. She has more than 15 years of experience in global professional services firms, and brings the structure and detail orientation of her accountant roots to support clients to create sustainable shifts in mindsets and behaviors. Kellie has a Masters in Management and Organization from the University of Colorado and completed the Georgetown University Leadership Coaching Program. She holds an ACC credential from the International Coaching Federation.

Originally from Australia, Kellie has lived and worked around the world and embraces her identity as a global citizen. She currently enjoys life with her husband and daughter, in Denver, Colorado. Kellie serves as President of the Colorado Chapter of the International Coaching Federation and has previous board and volunteer experience with Girls on the Run of the Rockies and several local animal-focused non-profits.

About Laura Bennett

Laura is a coach, facilitator and consultant in leadership development with experience coaching individual leaders and groups and designing and delivering leadership development programs. She has supported clients in both the corporate and non-profit sectors, in industries including restaurant, professional services, technology and international education.

Prior to her dedicated focus in coaching and development, Laura has had over 15 years of experience in leadership development, talent management, organizational effectiveness and corporate communications. She leverages her organizational background to encourage clients to raise self-awareness and take meaningful action toward stepping into their full leadership potential and achieving their goals. Laura holds a Professional Certified Coach (PCC) from the International Coaching Federation. Certified Professional Co-Active Coach (CPCC) from the Co-Active Training Institute.

A Midwesterner at heart, Laura grew up in the suburbs of Chicago, and now resides in the sunshine of Denver, Colorado. She values authenticity, deep connection, adventure, health, and family, and she and her two children enjoy all that the outdoors has to offer out West. Laura has been a volunteer “Rally” coach for The Mom Project, an organization that connects women seeking careers with women-focused companies and takes an active role as a parent coordinator in her children’s school.

 

No surprises here but Gabe Jaramillo, with his trademark Akubra hat, is going to become a Coaching Podcast favourite! Gabe is in the business of building confidence and believing in the power of the dream - BIG dreams! His compelling coaching moments, of which there are many, recount the struggles and success stories of working with world-renowned tennis players, including Kei Nishikori, Andre Agassi, Jimmy Arias,  Jim Courier, Pete Sampras, Maria Sharapova and Monica Seles. Gabe’s stories are guaranteed game-changers in unlocking our own potential; so stay tuned-in until the very end to discover Emma Doyle's dream! Gabe's knowledge, wisdom, planning, passion and declaration of purpose, have seen him accomplish incredible results and amass a huge ‘Tennis on Demand’ social media following, spreading the word on what it takes to be a coach and/or parent of a talented player. Speaking of innovating, fast-track to;

• Best Coaching Moment 3:15
• The difference between talent and potential 5:30
• Coaching moment that didn’t go so well - You call yourself a coach? 8:20
• Sliding Doors Question – My player, my athlete, my student 14:43
• What is your dream? – No.1 in the world…a declaration of purpose 18:00
• What makes a great coach? What did you learn? 19:25
• How do we find balance? 23:10
• Best coaches in the world…we never stop learning 25:20
• Responsibility of social media 27:05
• Talent & Potential - negotiation from a very early age 30:00
• 9-year-old Maria Sharapova ‘what is my objective for today?’ 34:14
• What is Emma Doyle's dream? 38:30

Let us know, what did you learn? What is your dream?

About Gabe Jaramillo 

Gabe Jaramillo is a Colombian/American renowned Tennis Coach, Entrepreneur, Innovator, Consultant, Influencer, and Motivational Speaker. Jaramillo is Senior Executive Vice President, Director of Tennis Training at Altitude International Holdings Inc. and serves on its Board of Directors, (pun intended!).

Jaramillo worked with and developed many of the greatest players in tennis history, including training 11 of the world's No.1-ranked players and 27 top-10 players, such as Andre Agassi, Jim Courier, Mary Pierce, Maria Sharapova, Monica Seles, and Kei Nishikori. 

Jaramillo is the co-founder of Club Med Academies, now Altitude Academies. His Tennis On Demand YouTube channel has over 10 million viewers, Facebook reaches over 100 thousand, and his Instagram in excess of 65 thousand followers.

 Tennis on Demand YouTube https://youtu.be/fyB0z-xtMMc    

 

Becky Magnotta is a leadership coach that finds the magic in metaphors – my coaching; think of it like a three-legged stool! – and you’ll never look at another three-legged stool in the same way again; it’s the triad that works!! Becky isn’t afraid to give feedback, even the kind that could get you fired, and recognises there is a gift in everything but sometimes gifts come in ugly packages! As a concert pianist, Becky brings the gift of curiosity, joy and awe in her ability to listen and recognise patterns in people.

Homestead Coaching and Consulting, LLC., builds on a family legacy of great leadership, focused on the notion that everybody deserves a great place to work, building others through accountability and feedback.

What’s going to be your learning takeaway from this ‘Tyrannosaurus-Bex’ episode?

• Coaching Moment – Ask those simple, pertinent questions. 1:20
• Coaching Moment – Not working harder than your client! 3:06
• Sliding Doors – Sometimes gifts come in ugly packages! 6:44 (Kim Miles – https://www.opendoorcoachingusa.com/podcasts/the-coaching-podcast/episodes/2147691667 )
• What makes a great coach? 10:30
• Great questions, make great coaches - What keeps you coaching? 12:43 (Judy Sabah  - https://www.opendoorcoachingusa.com/podcasts/the-coaching-podcast/episodes/2147727342 )
• Homestead Coaching – A family legacy. 14:05
• Characteristics of a great leader – Accountability Cycle 17:10 
• Performance anxiety as a concert pianist and self-compassion 19:35
• What do I use from my Piano in coaching. 23:50
• Association for Talent Development (ATD) 24:08
• Accountability – This could get me fired! 29:25 (Chris Kachel – https://www.opendoorcoachingusa.com/podcasts/the-coaching-podcast/episodes/2147713627 )
• My coaching; think of it like a three-legged stool – it’s the triad that works! 32:49
• What is the gift? There is a gift in everything. 37:54
• Becky-isms – The magic in metaphors! 39:33

 

Becky Magnotta, MBA, PCC, CPQC

Leadership Coach and Leadership Development Expert

Becky Magnotta is the founder and Executive Coach & Consultant for Homestead Coaching and Consulting, LLC. https://www.homesteadcoaching.com/

She has over thirty years of corporate experience with Lee Hecht Harrison and BetterUp, and twenty years of Leadership and Talent Development experience.

Becky received her formal coach training from Blue Mesa Group in 2015. She is a Certified Positive Intelligence Coach (CPQC), and achieved her PCC Coaching Community of Practice. She is currently serving her second year as Director of Communications for the ICF-Colorado Chapter.  Becky Magnotta was the Chair for the ATD International Conference (a 13 thousand-person event) and a member of the Planning Advisory Committee in 2020, and 2021.

Becky enjoys public speaking and has presented talent management, leadership, and coaching topics at many conferences and events including; ATD International Conference, ICF’s International Coaching Week, Human Capital Institute Employee Engagement Conference, EX Impact, and South Oil and Gas Leadership Meeting.

Becky has a bachelor’s degree in Piano Performance from the University of Denver, and an M.B.A. with a finance emphasis from Regis University in Denver. Outside of work, she enjoys reading, traveling, and the sights and sounds of Colorado with her husband, Steve.

For more great coaching information and links visit: The Coaching Podcast website https://www.opendoorcoachingusa.com/

It's our celebration episode – 100 shows of The Coaching Podcast and we couldn't think of a more loyal supporter of the show than Coach Kyle LaCroix; he listens every week and was the very first guest to be interviewed on the show! Emma met Kyle through a mutual friend, when she was visiting their tennis facilities in Florida many years ago, and she is a huge fan of Kyle's work and the way that he thinks outside of the square. You are in for a real treat today, as the data on the Vegemite question is finally in! Kyle has been waiting 6 years to get back onto the Coaching Podcast to share his scientific take on Vegemite, the two-bite rule; a little dab will do you, and his lifelong battle with that rare disease called enthusiasm!

The light bulb moments in this epic 100th The Coaching Podcast episode, include;

• Throwback to Season 1: Episode #2 Kyle LaCroix 3:00
• Emma’s Coaching Podcast picks: #8 Claude Sliver & #31 Patrick Mouratoglou 3:48
• The Vegemite Question revisited 6:27
• The two-bite rule 10:10
• Cilantro/Coriander; you either love it, or hate it! 12:11
• Coaching Moment: Every day I get to coach. 13:07
• Attitude of Gratitude 14:50
• No one has lost more Wimbledon finals to the Wall. 16:00
• Born with a rare disease, called enthusiasm! 16:56
• Coaching Moment: Kicking the tyres and lighting the fires. 18:11
• Vulnerability – the first thing we look for in others, the last thing we look for in ourselves. 20:38
• Sliding Doors: Living in a Walmart parking lot, I just don’t think you’ll ever be good enough and taking a huge risk on a vision that didn’t exist yet. 22:44
• What makes a great coach? The key is eagerness. 28:17
• What’s that one question? 33:18
• Paralysis of Analysis: Cause their idea, to become your idea. 36:44
• ‘We teach people tennis, we don’t teach tennis to people.’ 38:50 #74 Louis Cayer
• SETS Consulting: Specialised Educational Tennis Solutions 40:25
• Why top athletes fail?: Fear of Failure (71%), Negativity (68%) and Perfectionism (54%). 45:40
• The stats are in: Tennis is not a game of perfection; it’s a game of percentages. 48:39
• The Losers Edge 49:40
• One piece of advice: It’s nice to be important, it’s more important to be nice. 51:30
• Love Serving Autism: Lisa LaCroix 53:00

A huge thank you to Simon Blair for being one of the original founders of The Coaching Podcast, for picking the original name ;) and for his continued support of the show. To our sponsor, Tina Samara and her business, Transition Coach 4 Athletes. And to our editor, Carolyn Doyle, yes - it's a sister act each week! If anyone is interested in securing Caz for copywriting, she is the best! 

Stay tuned until after the credits roll for a snapshot of the Vegemite Question in rehearsal!

Please tag a friend, coach or business entrepreneur that you know would love to join the Coaching Podcast family of learn-aholic subscribers. Reach out to Emma; info@emmadoyle.com.au if you know of a tennis, sports or business coach that we should definitely have on the Podcast in Season 5 and beyond!

The Coaching Podcast https://www.opendoorcoachingusa.com/

SETS Consulting https://setsconsult.org/what-we-do/ 

Kyle LaCroix is a USPTA and PTR certified Tennis professional, USTA High Performance Coach, an ITF Level 3 coach, a United States Center for Coaching Excellence Certified Coach Developer, a USPTA Tester for 15 Years. 

He has worked at academies, camps and private clubs as well as professional players throughout his four-decade-long career. Along the way, he has served the tennis industry serving on numerous USPTA national committees as well as speaking at numerous division conferences as well as World Conferences. He has earned recognition in the industry as a leader, mentor and award winning professional tennis coach through his desire and generosity of “paying it forward”. 

He is the Chief Education Officer of SETS Consulting (Specialized Educational Tennis Solutions) and has been the Assistant Director of Tennis at The Oaks at Boca Raton for the past 17 Years. 

Kyle graduated from Ferris State University’s Professional Tennis Management Program and holds an MBA from the University of Michigan and a M. Ed from Stanford University.