The Business & Pleasure of Flowers (Vonda LaFever & Lori Wilson)
Explore every episode of The Business & Pleasure of Flowers
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 08 Feb 2022 | Clarity in Flower Sales: Words that Can Confuse a Customer | 00:27:11 | |
Episode 111: Clear communication is essential in customer satisfaction in any sale, but flower sales can be even more challenging. Simple words or phrases that are used and understood daily in a flower shop might have a total different meaning to a flower buyer. Vonda and Lori share a few of these and offer suggestions on how to clarify your message. Sponsored by: | |||
| 15 Feb 2022 | Self-Care for Florists: Helpful Tips For You & Your Team | 00:14:48 | |
Episode 112: Valentine's Day is a huge holiday in the flower business. It's the single busiest day of the year for the retail florist. Now that Valentine's Day 2022 is in the books, we asked Ellie LaFever, Creative Director at Flower Clique (and our expert on self-care and work-life balance) to share some ideas of what you can do to stay healthy and avoid burnout during busy seasons. Sponsored by: | |||
| 22 Feb 2022 | Innovation in the Floral Industry is Possible! Interview with Sahid Nahim Founder of New Bloom Solutions | 00:23:36 | |
Episode 113: Vonda and Lori are joined by Sahid Nahim, founder of New Bloom Solutions. We discovered that Flower Clique and New Bloom Solutions have several core goals in common, and at the top of the list are the desire to innovate and move the floral industry forward. Transparency and connectivity are key words that both embrace as they work with different aspects of the industry. Listen in an hear a bit of what New Bloom Solutions is all about and a few services that might be a great opportunity for you. Sponsored by: | |||
| 01 Mar 2022 | Valentine's Day Follow-up: Three Areas in your Business to Know & Control to Make a Profit | 00:27:35 | |
Episode 114: Lori and Vonda have their pulse on the industry and have been hearing a lot of chatter (post Valentine's Day) about the challenges businesses face. It goes back to what you can control to keep your business of the profitable side. You'll hear those three areas of focus and how it affects your bottom line. Sponsored by: | |||
| 08 Mar 2022 | 5 Tips to Resolve Conflict in the Workplace | 00:25:04 | |
Episode 115: Today we have a replay of an earlier episode, but it is very relevant coming off of such a busy time in the workplace. Conflict and disagreement in your life and workplace are inevitable. It's not easy, or comfortable to resolve your differences and make peace, but oh, so necessary! Vonda and Lori identify the 5 types of conflict in the workplace and share 5 Tips for resolving those conflicts. Sponsored by: | |||
| 15 Mar 2022 | Trending Subjects: Let's Talk Prom and Delivery | 00:28:18 | |
Episode 116: Vonda and Lori make it a goal to have their pulse on the floral industry. With their ears to the ground and eyes scrolling through social channels (mostly Lori!), they have found two subjects that have a been getting a lot of chatter. Prom prices and delivery charges. Sponsored by: | |||
| 22 Mar 2022 | What is Emotional Labor and Why You Need to Know... | 00:28:21 | |
Episode 117: Today's session is a subject that was totally unplanned, however, one that Vonda and Lori feel holds a lesson for most everyone. Life experiences sometime bring us to a place that we need to dig deep into an emotional situation to why we feel so deeply after an uncomfortable conversation. Emotional Labor is real and education and knowledge will help you prepare and not get blindsided! Sponsored by: | |||
| 29 Mar 2022 | Communication: What Every Owner Wishes His Employee Knew...And Vice Versa 😉 | 00:34:45 | |
Episode 118: There is often a disconnect between the leadership on the team and the other staff members, which can cause frustration, dissension and even valuable employees to walk away. If only you could read the mind of your employee ~ or if your employees could read your mind! Vonda and Lori share actual stories of what owners thought they communicated clearly and how it was perceived totally different. Sponsored by: | |||
| 05 Apr 2022 | Tips to Increase Sympathy Sales in Your Floral Business | 00:32:14 | |
Episode 119: Vonda and Lori are joined by Audrey Kristoff, Product Manager at Flower Clique, to chat about sympathy sales. We recently hosted a webinar for FC members only and shared facts about trends in the funeral business (available from National Funeral Directors Association website) as well as tips on how to increase sales in your store. In the webinar Ralph Giordano AIFD from Giordano's Floral Creations and Trish Engle from K'nees Florist in Moline, IL, both Flower Clique members, shared their tips that have gained them a major increase in their overall flower sales. Sponsored by: | |||
| 12 Apr 2022 | Trending: Bit of a Slowdown, Hiring and What is Employee Branding? | 00:33:04 | |
Episode 120: Are you feeling that you can finally catch your breath and business seems to be a bit slower than last year at this time? Do you find it challenging to hire new employees that want to stay with you for the long term? Vonda and Lori cover both of these important subjects currently trending in the floral industry. Sponsored by: | |||
| 19 Apr 2022 | What are Balloon Buddies and What Do They Have to do With Flowers? | 00:34:46 | |
Episode 121: Many flower shops sell a variety of gifts and balloons, in addition to flowers. In episode, Lori speaks with a Flower Clique member, Denise Chresos, owner of The Flower and Balloon Gallery LLC in Indiana, PA who has taken the balloon side of her business to a whole new level! Sponsored by: | |||
| 26 Apr 2022 | Web Recap: SEO Made Easy + Mother's Day Prep Tips from Ryan Freeman | 00:44:27 | |
Episode 122: SEO (Search Engine Optimization) is a huge topic. What to do and what not to do. The difference between paid and organic search. Do I need to hire an SEO expert or can I do it myself? So many questions. In this webinar recap Ryan Freeman, owner of Strider SEO addresses these questions and more, including some action items you can do before Mother's Day. Sponsored by: | |||
| 03 May 2022 | Remember When...in the Floral Industry with Katy Miller and Tim Farrell AIFD, AAF, PFCI | 00:33:24 | |
Episode 123: With Mother's Day coming right up, we thought it would be a good time for an episode to reflect on the early days of our careers in the floral industry. Vonda is joined by Katy Miller, who now works for Flower Clique and Tim Farrell AIFD, AAF, PFCI owner of Farrell's Florist and Teleflora Education Team Senior Advisor and Industry Ambassador, to remember when...Join us for laugh or two! Sponsored by: | |||
| 10 May 2022 | Episode 124: Trending...Mother's Day 2022 Aftermath | 00:30:48 | |
Episode 124: Mother's Day 2022 is in the books! Vonda and Lori share experiences of flower shop owners, many of them Flower Clique members. There were some really important take-aways this year that might be good to have in your knowledge bank for the next holiday. We are firm believers that what we learn we should share with one another and a grateful heart can make us happier and the world a better place. Sponsored by: | |||
| 17 May 2022 | Behind the mic with Michael Martin, EVP and General Manager of Sales & Marketing at Teleflora | 00:32:58 | |
Episode 125: In this episode Vonda and Lori had the opportunity to chat with Michael Martin, from Teleflora and learn more about his background and leadership style. We often think executives are born leaders, extroverts and think they know all. In part 1 of this casual conversation Michael, he shares some surprising insight on his experience leading the team at Teleflora. Sponsored by: | |||
| 24 May 2022 | Leadership is Listening: More Words of Advice from Michael Martin - Teleflora EVP & GM of Sales & Membership | 00:36:18 | |
Episode 126: In the last episode Michael Martin, Teleflora EVP & GM of Sales & Membership shared with Vonda and Lori a bit about himself and his background. Today he shares really important skills necessary to be a great leader as well something meaningful about second chances. There are so many take aways in this episode ~ you don't want to miss it. Sponsored by: | |||
| 31 May 2022 | SAF Next Gen Live! What is it? Join Ellie LaFever, Nicole Palazzo and Derek Woodruff to find out more! | 00:39:37 | |
Episode 127: Lori and Ellie sit down with Nicole Palazzo from City Line Florist and Derek Woodruff AAF, AIFD, PFCI to talk about Next Gen, the Society of American Florist group for floral pros age 45 and under. Nicole and Derek share information about the history as well as why it is so important to our industry. This year SAF is hosting the first ever Next Gen Conference in Miami - July 31-August 2. Grow, Connect and Lead is all about connecting with others in all segments of the floral industry including retail, event, wholesale, importer, grower and manufacturers. If you're in the floral industry, or want to choose this for your career path, sign up and join! Sponsored by: | |||
| 07 Jun 2022 | Who's the Boss? Husband and Wife Team, Beth and Dwain Wilwol Share their Story on Owning a Flower Shop | 00:32:35 | |
Episode 128: Our new summer series, Who's the Boss?, starts with a husband and wife team. Beth and Dwain Wilwol have a unique situation, working together everyday in their shop, The Gift Garden, located in Bennington, VT. Vonda and Lori chat with them about the balance of responsibilities and mutual respect needed to own and operate side by side each day (and oftentimes into the early morning hours!). Sponsored by: | |||
| 14 Jun 2022 | Who's the Boss? The Next Generation: Derek and Holly Zschokke from Glassing Florist | 00:35:53 | |
Episode 129: Up next in our "Who's the Boss" series are mother and son, Holly Zschokke, 2nd generation owner of Glassing Florist in Inver Grove Heights, MN and Derek Zschokke who will be the 3rd generation. Lori and Vonda have know Derek for over 10 years and have watched and waited for this transition. Both Holly and Derek share important insight on each of their positions in the passing of the ownership role as well as some really good suggestions for anyone making this transition in the future. Sponsored by: | |||
| 21 Jun 2022 | Who's the Boss? Abby Chick, Best Buds Partnership and Blakemore Flowers | 00:32:12 | |
Episode 130: Vonda and Lori are joined by returning guest Abby Chick from Blakemore's Flowers in Harrisonburg, VA. Abby shares some great tips for success in managing the relationship with an absentee partner in business. Abby also shares some great gained insight, after 10 years in business, on how to gain respect in being the "boss". Sponsored by: | |||
| 28 Jun 2022 | The Four Most Important Attributes in a Good Boss | 00:30:50 | |
Episode 131: Vonda and Lori circle back around and recap some really important points from the past four episodes in our Who's the Boss series. Each leadership role might vary, from a shop leadership changing from one generation to the next or having a partner share in the responsibility, however, each of the shop owners shared the four common attributes. One was being a good listener and not necessarily solving the problem and referenced this video. It's not about the Nail Sponsored by: | |||
| 05 Jul 2022 | Celebrate our Freedom! | 00:27:54 | |
Episode 132: We have so much to be thankful for in our lives and as we have celebrated the independence of America, Vonda and Lori reflect a few that are very important to all of us as well as some you might not be aware of. Did you know that it was only 34 years ago that women were free to get a loan? Join us to celebrate! Sponsored by: | |||
| 12 Jul 2022 | We Asked: What's Inspiring You? (Live! from AIFD Symposium 2022) | 00:38:07 | |
Episode 133: It was a great week at AIFD National Symposium! Vonda, Lori and Ellie were joined by Julie Poeltler to represent Flower Clique at the Partners Showcase, as well as to reconnect with their floral family. Vonda and Julie also presented on the Main Stage alongside fellow Teleflora Education Specialists for the emotional design program "PULSE". Sponsored by: | |||
| 19 Jul 2022 | How to Fix Your Employee Onboarding and Retain a Strong Team | 00:28:23 | |
Episode 134: We often are relieved when we find the right hire, only to be disappointed when they leave after a short time. Vonda and Lori share some real life owner issues that many retail businesses are dealing with right now. The good news is they discuss a self check list you can implement right away! Sponsored by: | |||
| 26 Jul 2022 | Higher AOV and a Stress-Free Website | Why outsourcing your e-commerce is a game-changer | 00:36:55 | |
Episode 135: Many retail shops are experiencing a summer slowdown similar to pre-pandemic times. It's only temporary. When business resumes as usual, the businesses that will thrive are the ones that are creating more efficient systems in place now. In this episode, Vonda and Lori are joined by Kami Martin, Director of One Clique at Flower Clique. We explain the lowdown on what exactly our membership does - and how it's similar to a part-time employee who manages your entire e-commerce and marketing operations. However, not just any employee - an expert with years of experience and expertise in the tech and digital space of retail floristry! Listen to discover how our agency is what every retail florist needs to grow their business and achieve work-life balance. For more information: Flower Clique Schedule an appointment with Kami Sponsored by: | |||
| 02 Aug 2022 | What's Next? What Should the Floral Industry Expect Going Forward? | 00:21:28 | |
Episode 136: Vonda spend the past weekend in Phoenix, AZ joining many talented designers at the Arizona State Floral Association Convention as they celebrated 70 years. She was there representing Teleflora with a main stage program "What's Next: We've come a long way, but what should be expect going forward?" In the podcast today she shares some of her message. Sponsored by: | |||
| 09 Aug 2022 | SAF Next Gen Recap with Ellie LaFever and Lori Wilson | 00:27:44 | |
Episode 137: The Society of American Florists (SAF) Next Gen Conference was held in Miami on July 31 and August 1st and 2nd, and was a BIG hit! Vonda interviews Lori and Ellie to find out what they felt the biggest difference was in this conference over others they have attended, besides the ages of the attendees. The both come away energized and exhausted. Sponsored by: | |||
| 16 Aug 2022 | A Vulnerable Conversation about Work-Life Balance | 00:35:48 | |
Episode 138: The work-like balance is essential to maintain a healthy lifestyle, however, it is easier said than done! Vonda and Lori discuss some current balance challenges and offer a few realistic tips to help you regain control. Sponsored by: | |||
| 23 Aug 2022 | The Jet Fresh Guys: How Their Business Took Flight, Building Great Work Culture, & Creating Loyal Employees | 00:41:40 | |
Episode 139: In this episode, we sat down with The Jet Fresh guys, Mike, Fern, & Ryan. These guys know a thing or two about how to have fun and work hard at the same time, and they're making some waves in the floral industry right now for the right reasons. Sponsored by: | |||
| 30 Aug 2022 | Retail Business Adjustments & Customer Service with Julie Poeltler AIFD, PFCI, IMF, CAFA | 00:28:45 | |
Episode 140: Vonda is joined by her bestie, Julie Poeltler AIFD, PFCI from Julie's Fountain of Flowers in the Iowa City, IA area. With over 40 years of owning her retail shop, Julie shares her thoughts on what's happening in her business and how she has made necessary adjustments. She also talks about the increase of kindness and trust of her customers and how she has built those relationships. Sponsored by: | |||
| 06 Sep 2022 | A Serious Photo Shoot and SAF Convention in Orlando | 00:32:40 | |
Episode 141: Vonda and Lori chat about what's going in in Flower Clique and beyond, from a recent professional photo shoot and all of the work it entails to connecting with others at SAF in Orlando this week. There is a lot happening and Lori will joining in a session and might be a bit starstruck with a special someone. Listen in to find out who. 😊 Sponsored by: | |||
| 13 Sep 2022 | SAF National Convention Recap & Our Takeaways | 00:28:24 | |
Episode 142: Society of American Florists just concluded their annual convention in Orlando last week. It was packed with great information... from an industry update from Kate Penn, CEO of the organization, to the announcement of marketer of the year, Jet Fresh Distributors, all of the AAF and PFCI inductees (including two of our own!) and jam-packed days of educational sessions. Vonda, Lori and Ellie share their 3 top takeaways from the conference. Sponsored by: | |||
| 20 Sep 2022 | We asked: What are you investing in your business now... to move the needle forward? (Live! from SAF 2022) | 00:33:09 | |
Episode 143: SAF (Society of American Florists) 2022 Convention in Orlando was a great success! In our last episode (ep. 142) we were joined by Ellie LaFever PFCI for a recap, and what we felt were our most important takeaways. Sponsored by: | |||
| 27 Sep 2022 | 10 Survival Rules for Managers | 00:32:46 | |
Episode 144: Being a good manager can be a challenge. Vonda and Lori share ten "survival rules" to help a manager navigate the little things in the day-to- day in your business. They're easy to understand and execute and will be sure to give you a chuckle. Sponsored by: | |||
| 04 Oct 2022 | How to Become a Better Leader with Dr. Nicole Price | 00:42:09 | |
Episode 145: It's replay day! This is an excellent interview with Dr. Nicole Price, a training leader, keynote speaker in leadership development and CEO of Lively Paradox, believes that that leadership is personal. Her goal is to always balance courage with caring as she helps clients face and overcome the most challenging leadership development obstacles. Lori and Vonda ask questions to help the small business owner better lead in what can be challenging situations. Nicole’s technical background enhances her objective approach to solving process problems, flipping dilemmas, and helping people focus on solutions. She prides herself on helping leaders lead well — while honoring who they are as individuals. Sponsored by: | |||
| 11 Oct 2022 | From Flower Child to Fearless NextGen Leader: Nicole Palazzo of City Line Florist | 00:44:55 | |
Episode 146: It was only fitting that NextGen's very own, Nicole Palazzo, made her debut in the first episode of our NextGen podcast series, where Ellie interviews NextGen floral professionals & friends under forty. Sponsored by: | |||
| 18 Oct 2022 | Barry Gottlieb on Making Smart Business Decisions and Living Authentically | 00:33:01 | |
Episode 147: Barry Gottlieb is a trusted business advisor and personal mentor, with a successful practice offering counsel and guidance to both private individuals and corporations. Barry's Books: Sponsored by: | |||
| 25 Oct 2022 | Barry Gottlieb on Dogs and the Power of Attitudes | 00:31:05 | |
Episode 148: In this episode, Vonda and Lori continue their conversation with Barry Gottlieb. Barry Gottlieb is a trusted business advisor and personal mentor, with a successful practice offering counsel and guidance to both private individuals and corporations. Sponsored by: | |||
| 01 Nov 2022 | Time to catch up...Whatcha doing? Whatcha learning? | 00:35:01 | |
Episode 149: It's been a bit since Vonda and Lori had a chance to chat and share with the Cliquers. 😉 It's both personal and business with a few new ideas from Lori on hiring and attrition. Sponsored by: | |||
| 08 Nov 2022 | Five Tips to Overcome Challenges | 00:30:41 | |
Episode 150: We're surrounded by challenges every day. They are both personal and business related, some bigger than others, but all needing your attention. Vonda and Lori share five tips to overcome the biggest (or smallest) of challenges. Be sure and listen to then end where Lori shares information about Biosphere 2 and what it has to do with you and challenges. Sponsored by: | |||
| 15 Nov 2022 | Bill LaFever: Words of Wisdom on the Economy and Supply Chain & Exciting New Products | 00:38:56 | |
Episode 151: There's so much buzz about what to expect with flower sales in the looming recession, so Vonda and Lori asked Bill LaFever, president of the Bill Doran Company, to get his professional input. With over 30 wholesale floral locations and years of experience, Bill has some great input and words of advice on the economy. Sponsored by: | |||
| 22 Nov 2022 | Real-Life Retail Florist: Floristry Education for Today's Professionals | 00:32:19 | |
Episode 152: A one-year collaboration in the making between the Flower Clique girls (Vonda, Lori & Ellie) and Abby Chick, floral educator and retail shop owner, is FINALLY REVEALED on today's episode. The details: 14 modules packed with content covering everything from start-up to sales, design to delivery, buying wholesale to business operations, profitability to professional relationships, and more. In addition to over 100 videos, we've created templates and interactive spreadsheets with built-in formulas to get more done, operate profitably, and build the business of your dreams. Listen to the girls chat about how it came to life & all the juicy details. Sponsored by: | |||
| 29 Nov 2022 | Fresher than Fresh with Ryan Black of Jet Fresh Flowers | 00:35:22 | |
Episode 153: Ellie is back for the second episode in our NextGen podcast series, where she interviews NextGen floral professionals & friends under forty. Sponsored by: | |||
| 06 Dec 2022 | Proven Tips to Prep for the Holidays with Ralph Giordano AIFD | 00:33:30 | |
Episode 154: Each year the month of December brings the challenge of how to best organize your product, staff and time to be able to meet the demands for Christmas centerpieces and florals right before the holiday. Sponsored by Flower Clique Sponsored by: | |||
| 13 Dec 2022 | Six Tips for Effective Employee Communication | 00:27:16 | |
Episode 155: We all know the value of communication, but when it comes to your team it couldn't be more true. Clear, open and respectful communication is what the best teams are built on. Lori and Vonda share six important tips for effective communication. This is a re-play of Episode 42 with valuable information as we approach the holidays. Sponsored by: | |||
| 20 Dec 2022 | What Can You Learn from Tik Tok 🤷🏼♀️ | 00:29:13 | |
Episode 156: We've all heard about the importance of social platforms to bring awareness to your brand and products, and Tik Tok is no different. Lori is a TikTokker and Vonda is not, which is not a surprise to most of you Cliquers. In this episode Lori is sharing what she's learned and the advantages for you to download the app and join in the adventure. Sponsored by: | |||
| 27 Dec 2022 | As We See It: Predictions in 2023 for Retail Florists | 00:32:35 | |
Episode 157: Everywhere you look you see predictions for 2023. Everything from thoughts on the economy and sales to personal growth and mental wellness. Vonda and Lori share their thoughts and ideas on what to expect or work toward in the new year. Sponsored by: | |||
| 03 Jan 2023 | The Journey Continues: Happy Anniversary to Us! (Our Annual Anniversary Episode) | 00:29:52 | |
Episode 158: It's anniversary time! Flower Clique and our podcast are celebrating three years, heading into year number four! Sponsored by: | |||
| 17 Jan 2023 | What is Seed Your Future? Interview with Executive Director Jazmin Albarran | 00:31:49 | |
Episode 160: The floral industry has so many amazing career opportunities, however, we've fallen short on engaging the "inquiring minds" of children when they are starting to think about what they want to be when they grow up. Here enters Seed Your Future! Plant Power videos on our YouTube channel – here’s one about flowers. Seed Your Future website link to the list of career profiles, industry scholarships and internships and the where to study map. Curriculum & digital games for middle school students. Green Career Week toolkit download link. Sponsored by: | |||
| 10 Jan 2023 | Leadership Lessons: Five Dysfunctions of a Team | 00:30:10 | |
Episode 159: Lori and Vonda give an overview of the book "The Five Dysfunctions of a Team" by Patrick Lencioni which discusses the pitfalls and challenges a leadership team faces and discuss how these directly relate to a retail floral business. Focusing on negative is not what this is episode is about ~ it's about knowing the pitfalls as to avoid them! Sponsored by: | |||
| 24 Jan 2023 | Valentine's Day Prep: 🌸 Clique Tips | 00:47:05 | |
Episode 161: The countdown to Valentine's Day is on! Vonda, Lori, and Kami share a LOT of information, from projecting sales and what to sell to preparing your sales staff and website must-knows. These are great tips and as well as a checklist for your preparations. Sponsored by: | |||
| 31 Jan 2023 | Choose Words Wisely, Clarify Your Message for Top Customer Service | 00:25:26 | |
Episode 162: The single busiest day of year for a flower shop is Valentine's Day and with the increased number of customers served those few days, it's important to get it right! Clear communication is essential in customer satisfaction in any sale, but flower sales can be even more challenging. Simple words or phrases that are used and understood daily in a flower shop might have a total different meaning to a flower buyer. Vonda and Lori shared these tips on how to clarify your message last year, in Episode 111, however, they bear repeating. 😉 Sponsored by: | |||
| 07 Feb 2023 | Business & Pleasure Mindless Chit-chat with the Girls | 00:35:53 | |
Episode 163: With a week until Valentine's Day, the last thing you need is to feel overwhelmed or learn something new that you're likely to forget. Sponsored by: | |||
| 13 Feb 2023 | Flower Delivery Driver Tips (Reminders) for the Ultimate Cupid Experience | 00:10:19 | |
Episode 164: We know that you are in the thick of designing and providing the best customer experience possible and there's not much we can offer you at this point. You've got this! These next few days, the delivery driver has a huge responsibility as they are the last leg of the relay. We've talked with many shop owners and these are the common tips that we're passing along. Short and sweet ~ less than 10 minutes! Sponsored by: | |||
| 21 Feb 2023 | Prom Trends 2023: Interview with Sarah Botchick from Pioneer Imports and Wholesale | 00:26:49 | |
Episode 165: Vonda and Lori talk color with Sarah Botchick, general, marketing and purchasing manager of Pioneer Imports and Wholesale. Sarah shares her thoughts on the Pantone color of the year, her experience with changes in purchasing these past few years and that to expect for Prom this year. Sponsored by: | |||
| 28 Feb 2023 | Dr. Nicole Price on Learning the Skill of Empathy and Her New Book, Spark the Heart | 00:47:33 | |
Episode 166: Dr. Nicole Price returns to the podcast to chat with about Lori and Vonda about Empathy. Employees value empathic leadership. They want to not only do their job, but feel as they are a person with a position working for someone who cares. To the surprise of many, empathy is a skill that can be learned. It is not a born attribute. Join in the conversation with Dr. Nicole Price and learn how you can be a empathy engineer. Follow on IG: drnicoleprice https://www.linkedin.com/in/nicoledeniseprice/ Pre-order Nicole’s book at https://livelyparadox.com/shop/culturally-responsive-leadership Dr. Nicole Price CEO, Lively Paradox - former engineer Originally trained as an engineer, Dr. Nicole Price later found her true calling in leadership development as a keynote speaker, training leader, and CEO of Lively Paradox. She believes that leadership is personal. Her goal is to always balance courage with caring as she helps clients face and overcome the most challenging leadership development obstacles. Nicole’s technical background enhances her objective approach to solving process problems, flipping dilemmas, and helping people focus on solutions. She prides herself on helping leaders lead well — while honoring who they are as individuals. Sponsored by: | |||
| 07 Mar 2023 | All The Details with Corrine Heck, PFCI | 00:39:42 | |
Episode 167: This week, we got to catch up with one of our friends, Corrine Heck! She's one busy bee and the founder and CEO of Details Software, a seriously powerful software solution for florists. Sponsored by: | |||
| 14 Mar 2023 | Have you Started to Crush 2023 or Need to Reset? | 00:30:27 | |
Episode 168: Sixty days ago Flower Clique had a webinar "How to crush the first 60 days of 2023", and now it's time to follow-up. Vonda and Lori share their habit goals and how they've measured up ~ or not! Sponsored by: | |||
| 21 Mar 2023 | The Power of Positive Affirmations and Why They Work | 00:31:31 | |
Episode 169: Lori has always been a big believer in the power of affirmations so you can imagine how excited she was to learn of a study that proved there is science behind the idea that affirmations really do work! Vonda and Lori share a bit about the scientific study, how to create a true affirmations and several examples of self affirmations you might find useful for yourself. Sponsored by: | |||
| 28 Mar 2023 | Choices to Make Now ~ That Will Help You Create the Life You Want and Deserve | 00:29:44 | |
Episode 170: It's no secret that we make choices everyday that will affect our future. After talking about the importance of affirmations in the previous episode, Vonda and Lori share some "lessons learned" and how actually taking it in and learning, over a period of time they can lead you to a more fulfilling and happy life. Sponsored by: | |||
| 04 Apr 2023 | Is Your Workplace Psychological Safe? Four Questions to Ask Yourself | 00:33:20 | |
Episode 171: Have you ever heard of Psychological Safety? Psychological safety is when individuals are comfortable sharing their thoughts, ideas, and concerns without fearing negative consequences. It might sound like it's not a big deal, , however, it really makes a difference in the performance of your team. Vonda and Lori share examples of what it is, why it's important and what you can do to be sure your team feels safe in the workplace. Sponsored by: | |||
| 11 Apr 2023 | Mental Wellness in the Work Place, with Sarah Botchick from Pioneer Imports and Wholesale | 00:28:27 | |
Episode 172: Vonda and Lori continue to focus on the importance of your team. In this interview with Sarah Botchick, from Pioneer Imports and Wholesale who generally shares color trends with us, we talk about another trend. It is the trend of Mental Health and Wellness in the work place. Sarah shares her personal journey as well as ideas for any business owner to afford and provide services for their team. From Cameron Pappas, Norton's Florist in Birmingham, AL Sponsored by: | |||
| 18 Apr 2023 | Industry Happenings and Disciplines for Improving Your Attitude | 00:29:15 | |
Episode 173: Vonda and Lori chat about what's happening outside and inside the flower shop and encourage you to mark your calendar to attend an educational event, such as SAF or AIFD, one that best serves you. With a few holidays and life events quickly approaching, it's important to keep your attitude in check. Your attitude and reactions create the culture in the workplace. Join the gals for some tips on staying on the positive. Sponsored by: | |||
| 25 Apr 2023 | Essential Holiday Prep from a 4th Generation Florist, Jennifer Barnard, AAF, from Tillie's Flower Shop | 00:29:12 | |
Episode 174: 2-part podcast alert! So much to cover, it needed to be in two episodes. Get the inside scoop on one retail florist's business operations for Mother's Day. Sponsored by: | |||
| 02 May 2023 | Communication and Training are Key for a Successful Mother's Day | 00:29:44 | |
Episode 175: In part two of this interview with Jennifer Barnard, AAF, from Tillie's Flower Shop in Wichita, KS, Lori keys in on the importance of communication and properly preparing your people - your staff - to set them up for success, not only for the holiday but year round! Sponsored by: | |||
| 09 May 2023 | Mother's Day Memories from Flower Clique to You | 00:45:46 | |
Episode 176: This week Vonda and Lori welcome back Ellie LaFever and Kami Martin. Lori takes the lead as she asks each to share some last minute tips that you can do today to increase visibility and sales for Mother's Day as well as some personal stories. From the high and lows of memories to personal questions that will give you a bit more insight to the lives and personality of the Flower Clique gals. Sponsored by: | |||
| 16 May 2023 | What Can We Learn From Warren Buffett? | 00:37:07 | |
Episode 177: Vonda has been known to quote Warren Buffet a time or two on the podcast, so it only seems natural that she would want to know all about the Berkshire Hathaway Annual Shareholders meeting that was held on May 6th. Ellie LaFever, PFCI, made the trip to Omaha and we've invited long time attendee Sayer Martin, CFA, who is son and brother, to join us to hear the key takeaways from the days' events. Even the floral industry has much to learn from the wisdom of Warren Buffett and Charlie Munger. Sponsored by: | |||
| 23 May 2023 | What is Unreasonable Hospitality? | 00:33:23 | |
Episode 178: Lori takes an opportunity to pitch the book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect, written by Will Guidara to Vonda and you. When it comes to customer service, Lori knows what it takes as she has a great appreciation for creating superior experience. She shares a few of the many stories and recommends the book for both a good read and source of inspiration. Sponsored by: | |||
| 30 May 2023 | Respect in the Workplace: Why, How and What to Avoid | 00:32:29 | |
Episode 179: Respect is defined as admiration for someone or something elicited by their abilities, qualities or achievements. Oftentimes respect is combined with liking a persons' personality and their abilities, when, especially in the workspace, personal feelings should be set aside. Vonda and Lori chat about the What and How of workspace respect and then Lori jumps in as Devil's advocate. 😉 Sponsored by: | |||
| 06 Jun 2023 | Tips to Successfully Onboard Employees and Retain a Strong Team | 00:32:23 | |
Episode 180: Setting your new hire up for success in the beginning is essential to keeping and retaining your team. In this rewind from 2022, Vonda and Lori share a check list that you'll find helpful in the onboarding process as well as retaining your current team ~ and can implement right away! Sponsored by: | |||
| 13 Jun 2023 | How do you Handle Employee Conflict in the Workspace? | 00:33:35 | |
Episode 181: Handling employee conflict in the workspace seems to be a subject that's not talked about often and not because it doesn't happen! Vonda and Lori share stories of real life experiences as well as tips as to when and how to intervene if necessary. Sponsored by: | |||
| 27 Jun 2023 | 8 Subtle Signs of a Confident Genuine Leader | 00:29:09 | |
Episode 182: What qualities do you look for in a leader? We believe it starts with leading by example, however, do you notice the subtle signs of a leader? Lori shares eight signs that will give you food for thought and get the wheels turning on who the leaders were / are in your life, while Vonda challenges you to take action. Sponsored by: | |||
| 20 Jun 2023 | Next Gen Live! Recap with Ellie and Lori | 00:35:08 | |
Episode 182: Next Gen Live! is an event held by SAF (Society of American Florists) for floral pros age 45 and under, from all segments of the floral industry. It was held in Miami June 11-13, 2023 and was a huge success! Ellie and Lori attended and enjoyed every bit of it. Vonda interviews Lori and Ellie, who attended and represented Flower Clique, to hear their favorite takeaways. Sponsored by: | |||
| 25 Jul 2023 | Business and Life Lessons from a Successful and Experienced Florist Battling Cancer | 01:15:43 | |
Episode 187: In this episode, we'll hear the inspiring story of Faye the Florist, a shop owner who is fighting a fierce battle with cancer. Despite the odds, Faye's cancer diagnosis has not hindered her passion for her business. Tune into this extraordinary conversation with Faye the Florist, where her experiences and insights will surely leave an indelible mark on your heart. Sponsored by: | |||
| 03 Jul 2023 | God Bless America! Little Known Facts about Independence Day | 00:22:10 | |
Episode 184: Vonda and Lori step back from the business of flowers to reflect and respect our country and share some little known facts about the 4th of July. In this family friendly episode, we encourage you to share it with your family and friends. Celebrate safely! Sponsored by: | |||
| 11 Jul 2023 | Blooming Beyond Bounds: Unveiling the Art of Exceptional Customer Service with Sam Bowles | 00:49:54 | |
Episode 185: Join Lori and Ellie as they sit down with our good friend, Sam Bowles, the General Manager and Creative Director of Allen's Flowers in beautiful San Diego, CA. Get ready for an inspiring episode that will leave you motivated and eager to take your floral business to new heights! Sponsored by: | |||
| 18 Jul 2023 | The Subtle Art of Substitutions with Abby Chick | 00:25:45 | |
Episode 186: Vonda and Lori chat with their friend and Cliquer, Abby Chick, owner of Blakemore's Flowers in Harrisonburg, VA, to get the inside scoop on the workshop we're hosting on July 19th. She shares a whole new perspective on substituting flowers in your designs. It’s called The Subtle Art of Substitutions, and the purpose is to educate our industry on the art and science behind effective flower substitution. It’s perfect for you and your team to learn something new and get inspired this summer season. Sponsored by: | |||
| 01 Aug 2023 | Tips to Open Your Mindset in Managing your Business | 00:27:43 | |
Episode 188: There is a lot of buzz about a mindsets and the importance of it in our businesses. Much of what we know and understand comes from studies found in the book Mindset by Carol S. Dweck, Ph.D. Lori and Vonda discuss fixed and growth mindsets in relationship to new ideas and ways to grow in your business. Lori shares her own way to decide if an idea is worth sharing, calling it her P.P.P. It really can be a game changer for anyone filled with ideas and wondering why they are not well received. Sponsored by: | |||
| 08 Aug 2023 | The Bridge Between Eras: Navigating Generational Communication with Cameron Pappas and Ellie LaFever | 00:51:19 | |
Episode 189: In this thought-provoking episode of "The Bridge Between Eras," join your host, Lori Wilson, as she lets Vonda have a day off while she hosts Cameron Pappas and Ellie LaFever. These two Millennials sit down with Lori and delve into the fascinating and ever-relevant topic of generational communication and succession in the business world. Together, they explore the challenges and opportunities that arise when different generations collide, and share insightful strategies for fostering effective communication and ensuring a smooth transition of leadership within organizations. Gain valuable insights, learn from real-life examples, and discover actionable takeaways that can help you bridge the gap and navigate the complexities of generational dynamics in your own business. Tune in now to unlock the secrets of successful intergenerational collaboration! Sponsored by: | |||
| 15 Aug 2023 | C’Mon Barbie, Let’s Go Viral | 00:26:50 | |
Episode 190: In this episode, Lori and Ellie take a deep dive into the successful marketing campaign behind the release of the Barbie movie and discuss ways that retail florists can implement similar tactics and strategies to boost their own businesses.From innovative social campaigns to creative collaborations, we break down the recipe that allowed Barbie capture the hearts of everyone this summer and surpass $1 billion at the box office.Join us in this exciting episode as we chat about the success of the Barbie movie marketing campaign and discuss ways florists can implement these strategies to take their businesses to new heights. Sponsored by: | |||
| 22 Aug 2023 | The Importance of Pricing Your Flower Designs on Your Website | 00:29:13 | |
Episode 191: As a floral business owner, it can be challenging find the time and have the expertise to price your designs competitively and profitably, especially in the online market. In this episode Kami Martin, Director of One Clique at Flower Clique, joins Vonda to discuss the important considerations to price your designs correctly on your website and how to avoid worrying about your direct competition. Sponsored by: | |||
| 29 Aug 2023 | Unveiling Growth Opportunities in Businesses | 00:23:13 | |
Episode 192: In this episode, we sit down with Tyler Martin, Vonda’s son and a seasoned flower buyer, who shares his experiences growing up in a flower shop. Tyler shares his thoughts on business locations and highlights some of the challenges and pitfalls that consumers often experience when trying to purchase flowers at a brick and mortar location. Furthermore, Tyler emphasizes the importance of being proactive in sales to achieve growth, pointing out that simply relying on foot traffic is not enough. He brings up a secret marketing idea that has the potential to boost sales and attract customers, challenging listeners to think outside the box and tap into untapped opportunities. Sponsored by: | |||
| 05 Sep 2023 | From Novice to Expert: A Conversation with Lottie McKinnon | 00:31:31 | |
Episode 193: In this episode, we chat with Lottie McKinnon, Program Director, Industry Relations and Education at Teleflora. Lottie shares her story about how she started in the industry over 15 years ago and how her passion for flowers has driven her success. Additionally, Lottie gives listeners a sneak peek into what to expect from the upcoming Teleflora Education programs in 4Q 2023 and beyond into 2024. Her knowledge, personality and uplifting attitude are an inspiration for everyone in the floral industry. Sponsored by: | |||
| 12 Sep 2023 | Charting a Successful Course for 4Q 2023 | 00:26:30 | |
Episode 194: In this episode Vonda takes the reins solo while Lori is away. She will explore key insights and practical tips to help you navigate the rest of 2023 with confidence. Join her as she guides you as to what you can expect for your business in the upcoming months and how to effectively plan for success. We delve into the critical question of when and how to forecast your sales and determine if your business needs to hire additional staff, to ensuring you make informed decisions. Tune in to gain valuable perspectives on strategic planning, set your business up for growth and success. Sponsored by: | |||
| 19 Sep 2023 | Journey of a Floral Professional: Interview with Brent Leech AIFD, CFD | 00:24:47 | |
Episode 195: In this inspiring episode, we sit down with Brent Leech, a highly accomplished floral designer, educator, and AIFD representative on the National Board. Brent takes us through his incredible journey from a small town in Illinois to the bustling Arizona Flower Market in Phoenix, where an average of 200 floral deliveries a day is the norm. Brent shares insights on navigating the DIY floral market and you won't want to miss Brent's insightful "5-Minute Message," where he shares a nugget of wisdom that every aspiring or seasoned floral designer should hear. With his passion for flowers, creativity, and dedication to his lifelong work, Brent's story is sure to inspire and spark your own floral design journey. Note: AIFD stands for the American Institute of Floral Designers, and CFD refers to Certified Floral Designer. Sponsored by: | |||
| 26 Sep 2023 | Transporting the Fragrance: A Conversation with David Armellini from Armellini Logistics | 00:30:21 | |
Episode 196: Join Vonda and Lori for an insightful chat with David Armellini, a second-generation owner of Armellini Logistics. In this episode, David shares the fascinating history of his family-owned company and their trusted transportation services for the cut flower industry. Discover how Armellini Logistics has evolved over the years, constantly improving their methods and maintaining high standards in the industry. David also delves into the unique challenges they face in the transportation of delicate flowers and how they overcome them. Sponsored by: | |||
| 03 Oct 2023 | Digital Strategies and Insights with Renato Cruz Sogueco, VP of Digital Strategy and Education at BloomNet | 00:44:49 | |
Episode 197: In this episode, Vonda and Lori sit down with Renato Cruz Sogueco, Vice President of Digital Strategy and Education at BloomNet, as he shares his fascinating journey in the floral industry. Renato talks about his humble beginnings and the steps he took to reach his current position. Renato also highlights some of his notable accomplishments in the industry, shedding light on the challenges he faced and the lessons he learned along the way. He provides valuable insights into the world of digital marketing, emphasizing what is essential to know in today's fast-paced and ever-changing digital landscape. Additionally, Renato gives us a glimpse into his personal life and shares what he enjoys doing in his free time. He also offers intriguing hints about his future plans and where we might find him in the coming years. Tune in as Renato Cruz Sogueco provides his expertise, experiences, and personal reflections on both his professional journey and his leisure pursuits. Sponsored by: | |||
| 10 Oct 2023 | Creating Ripples in Bogota: A Journey to Natuflora (Natural Flowers) | 00:26:45 | |
Episode 198: Lori interviews Vonda about her recent visit to Bogota, Colombia. She went there to attend Proflora and visit some flower farms, particularly Natural Flowers - the provider for Flower Clique bouquets. During her time there, Vonda had the opportunity to meet the workers, see the flower bouquet creation process, make new friends and observe the ripples of kindness and respect that started at the top. Sponsored by: | |||
| 17 Oct 2023 | Recapping Our Bogota Adventure: Highlights and Takeaways | 00:16:17 | |
Episode 199: In this episode, Vonda is joined by Audrey Kristoff and Ellie LaFever as they share their experiences from their recent trip to Bogota. They discuss the beauty of the flower farms, the journey of a Flower Clique Bundle, the event of Proflora as well as the love and appreciation of the local Columbians. Sponsored by: | |||
| 24 Oct 2023 | SAF Petal It Forward 2023: Lori's Heartwarming Experience | 00:31:06 | |
Episode 200: Tune in to hear Lori's heartwarming and personal experience participating in the Society of American Florists' annual Petal it Forward campaign. On October 18, florists from all 50 states came together to spread joy and love by giving away flowers to unsuspecting recipients. Find out how this nationwide event was a great success and the profound impact it had on Lori and the people she encountered. Discover the power of flowers in brightening someone's day and spreading positivity in this inspiring episode. Sponsored by: | |||
| 31 Oct 2023 | Full Hearts: Reflecting on 200 Podcast Episodes | 00:46:14 | |
Episode 201: In this milestone episode, Vonda and Lori celebrate recording 200 podcast episodes by sharing their personal reflections on the journey so far. They talk about the lessons learned about themselves and one another. In addition, they ask each other 5 questions to give listeners a glimpse into their personalities, backgrounds, and interests. Get ready to learn more about the hosts behind the microphones! Sponsored by: | |||
| 07 Nov 2023 | A Growing Success: An Interview with TSFA Texas State Floral Association | 00:32:31 | |
Episode 202: In this episode, we sit down with the current President of TSFA, Susan Piland AIFD, CFD, TMF, as well as the Immediate Past President, Cheryl Vaughn CFD TMFA, to learn more about the organization and its success. They share their insights on what has made TSFA a thriving community of floral professionals, what keeps it strong and what upcoming events and projects are on the horizon. Tune in to hear from the leaders of Texas State Floral Association and discover what makes this organization so special. Sponsored by: | |||
| 14 Nov 2023 | Discovering Personality Tendencies and Strengths in Communication | 00:25:20 | |
Episode 203: In this episode Vonda and Lori hit the road in Illinois and are joined by Ellie LaFever. They share their experiences at a private meeting of BDC Managers and publicly at the SAF Profit Blast in Chicago, where gave presentations and insights on communication and personality tendencies. Sponsored by: | |||
| 21 Nov 2023 | Thanksgiving Reflections: A Family Gathering | 00:30:14 | |
Episode 204: Join us for a heartwarming Thanksgiving episode as we gather together a few special family members of Vonda and Lori to share their heartfelt thoughts on this special holiday. Sponsored by: | |||
| 28 Nov 2023 | Holiday Hustle: Three Expert Tips for Retail Florists | 00:30:32 | |
Episode 205: Lori and Vonda dive into the topic of setting up for a successful selling season in the floral business. With their expertise and experience, they share their top 3 tips for success during the holiday season. Sponsored by: | |||
| 05 Dec 2023 | "The Retention Revolution": Key Takeaways and Tips from the Book | 00:37:25 | |
Episode 206: In this episode, Vonda and Lori discuss the book, "The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company" by Erica Keswin. They highlight some of the key points from the book and relate them to their experiences in the floral industry. Sponsored by: | |||
| 12 Dec 2023 | Real Sustainability for the Real Florist with Mayesh Design Star, Abby Chick | 00:31:17 | |
Episode 207: In this episode, Abby Chick, returns with new excitement to discuss her recent videos as a Mayesh Design Star! She shares with Vonda and Lori highlights of her clips about sustainability for the retail florist industry. The conversation focuses on practical ways to incorporate sustainability practices into the day-to-day operations of a florist business that she implements in her own flower shop, Blakemore Flowers, in Virginia. Abby keeps it real, offering actionable takeaways for listeners to apply to their own florist businesses. Whether you are a florist looking to make your operations more sustainable or simply interested in the topic, this episode is a must-listen. Join the conversation and share your thoughts with our Cliquer community. Sponsored by: | |||
| 19 Dec 2023 | 2024 Trend Predictions and Product Development Insight with Ellie | 00:30:36 | |
Episode 208: Vonda and Lori welcome back Ellie LaFever, PFCI. Sponsored by: | |||
| 26 Dec 2023 | Reflections of 2023 | 00:26:04 | |
Episode 209: Tune in as Vonda and Lori share their perspectives and encourage you to actively participate in this reflective journey. Your personal and professional growth awaits as you engage with the reflections of 2023 and set the stage for a successful and fulfilling 2024. Sponsored by: | |||
| 02 Jan 2024 | Cheers to Four Years! Celebrate Our Birthday With Us | 00:26:56 | |
Episode 210: In this celebratory episode, the Flower Clique team delves into their professional growth over the past four years. Listen in as Lori, Vonda, Kami, and Ellie answer thought-provoking questions about their experiences with Flower Clique. Discover what valuable lessons they've gained, the remarkable accomplishments that have defined their path, and the exciting goals they have set for the future. As they navigate through these reflections, the team also expresses their gratitude for the unwavering support from their community, customers, and each other. Tune in to this inspiring episode filled with wisdom, laughter, and heartfelt moments as Flower Clique celebrates four years of growth, resilience, and floral beauty. Sponsored by: | |||