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The Best Small Business Show (Rich Gee & BJ Flagg)

Explore every episode of The Best Small Business Show

Dive into the complete episode list for The Best Small Business Show. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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Pub. DateTitleDuration
03 May 2021189 - Major Forces Will Impact Your Business (Tesla, Bitcoin, SpaceX, etc.)00:15:21

Self-Driving is almost here, different ways of paying are being developed daily, we’re sending men and women into space and planning for Mars! HOW is this going to affect YOU?

16 Nov 2020165 - CYA - Digital Trails Using Production Software00:12:44
21 Dec 2020170 - How To Power Down and Enjoy The Holidays00:08:53
20 Mar 2023287 - When A Banking Crisis Hits Home00:15:05
29 Jun 2020145 - Industry Disruption - How Will New Tech Affect Your Business00:17:20
29 Oct 2018060 - Who Are The Real Time Vampires That Drain Your Business00:12:06

The average person checks email 74 times a day and switches tasks 566 times a day. BJ & Rich review the most egregious time wasters and how to combat them to make more time during the day.

Reach out - let us know how we're doing:
questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

02 Mar 2020128 - Conflict In The Office - What Are Your Next Steps?00:11:12

Today we’re going to talk about your problem children - when things aren’t going right with your staff and there’s conflict. What do you do?

04 Nov 2019113 - Why You Need To Regularly Hire More Workers00:14:37

Growth is a natural evolution for business - if you’re not growing, you’re shrinking. Healthy businesses understand that a regular, consistent in-flow of workers will bring higher bottom lines.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

15 Nov 2021217 - How To Overcome Supply Chain Issues00:18:45

We answer how we got here and how to get real about demand, inventory, and sell-through.

 

04 Nov 2024372 - Think Again by Adam Grant – Lessons for Small Business Success00:20:11

Today, we’re diving into Think Again by Adam Grant, a powerful book that challenges our tendency to hold on to old ways of thinking and encourages us to embrace rethinking. As small business owners, the ability to question and adapt our beliefs, strategies, and approaches can be the difference between thriving and merely surviving.

21 Aug 2023309 - Enhancing Your Lead Generation00:17:20
07 Dec 2020168 - Our Favorite Business Toys for 202000:13:59
26 Sep 2022262 - When Major Shifts Need To Happen In Your Business00:12:20
31 May 2021193 - Invest In Talent To Grow Your Business00:15:54

Too many business owners take their people for granted, and then whine when they leave.

09 Mar 2020129 - Eliminate Procrastination & Get Things Done00:12:49

Be honest - we all do it. We let things go to the point where we're scrambling to meet that deadline. We hate ourselves, yet we never learn. Let's try to fix that.

05 Aug 2024359 - Adapt to Market Changes - Staying Agile and Responsive00:18:11

The world is constantly changing, your marketplace is ever-evolving, and those who can’t keep up will be left behind. Today, we’ll cover four actionable steps to help your business stay ahead of the curve and recommend two insightful books to deepen your understanding.

Books referenced in this episode:

The Lean Startup by Eric Ries

Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne

 

09 Apr 2018031 Proven Work Ethics - Keeping Your Success and Challenge Diary00:13:19

Develop your professional and personal goals for success — every day. BJ & Rich will show you how!

Comments? Questions? We'd love to hear from you!

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

22 Oct 2018059 - Interview - Marc Halpert - You, Us, Them- LinkedIn Marketing Concepts for Nonprofits00:15:59

This is the only book on the market specifically aimed at teaching LinkedIn concepts to nonprofit professionals. It contains actual case studies from three non-profits who use these concepts successfully.

Marc is a self-described "multi-preneur." Since leaving the corporate world in 2001, Marc started 3 companies, 2 of which provide guidance and consulting to nonprofits, NGOs, membership associations and trade organizations.

To get Marc's book, click here.

Reach out - let us know how we're doing:
questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

04 Mar 2019078 - Smart Money Management in Business00:12:18

How much do you worry about money in your business? All the time? How to pay your employees -- your vendors -- and ultimately yourself?

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

28 May 2018038 Stay Top Of Mind With Your Clients And Prospects - Persistence Marketing00:11:08

Interruptions play a major role in our client's lives - no wonder they forget about your business. BJ & Rich show you critical tips to stay relevant and in front of your clients regularly.

We'd love to hear from you!
Rich: rich@twoheadschannel.com
BJ: bj@twoheadschannel.com

08 Aug 2022255 - How To RE-Engage Prospects Who Got Away00:10:37
01 Nov 2021215 - The Great Resignation - How To Hold On To Your Best People00:10:29

In the last several months, businesses have seen a tidal wave of employees leaving. How can you retain your top people in the face of this tidal wave of resignations?

23 Sep 2019107 - Social Media - Growing your Audience One Hashtag at a Time00:18:14

Social media is changing your business every day. How do you currently leverage social media? Does it help?

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

02 Jul 2018043 Crisis PR - When A Key Employee Leaves00:12:06

Defecting employees tend to put a damper in your business and client relationships. Learn how to react and recover quickly.

We love hearing from you!

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

11 Sep 2023312 - Why Did You Lose That Client?00:16:49
18 Apr 2022239 - Six Books That Will Explode Your Business00:16:36

All too often, we're asked by our clients for book recommendations when they are having trouble in their business. And it’s our job to keep up on our reading because we have to recommend resources that will pinpoint and solve our client’s issues. Over the past year, we've kept a list of our most requested books – and thought we would share them with you.

10 Oct 2017005 Website Wisdom - Less Is More00:20:36

Too many businesspeople spend too much time growing their site exponentially while their prospects and customers are only reading a few pages. Learn how to cull down the noise and learn how your clients are really experiencing your site.

Visit Rich at www.richgee.com

Visit BJ at www.nurenu.com

25 Feb 2019077 - How To Keep Your Best Clients00:11:15

When was the last time you took a hard look at your client base? Do you love working with ALL of your clients? What ones cause you to say “Oh no, it’s THEM.”

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

21 Jun 2021196 - Why Your Marketing Isn't Working00:16:14

Sometimes your marketing might look like a barrel full of monkeys. Figure out why it's not performing as well as it should and take key steps to make it hum again.

08 Jan 2018018 Kick It Back Old School - Collateral With A Twist00:11:53

Keep it simple, powerful, and short - learn the real secrets to delivering the best collateral to clients and prospects to increase your sales dramatically.

Visit Rich at www.richgee.com

Visit BJ at www.nurenu.com

11 May 2020138 - How To Hit The Pause Button To Grow Your Business00:10:28

Sometimes we need to take the time and step away from the day-to-day maintenance of our business, find a quiet place, step back, and think about the future of where you’d like to go with your business.

03 Oct 2022263 - Create A Fearless Money Mindset00:13:09
16 Sep 2019106 - What You Need to Ask Yourself Before Starting a Business00:18:13

Today, we want to talk about the time before you ‘make the jump’ and start your business. This is the moment to really look inward and ask some hard questions of yourself.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

04 Dec 2023324 - 2024 Goal Setting - Reviewing the Past Year00:10:26
05 Jun 2023298 - Securing Success - Why Insurance Matters for Your Small Business00:17:50
28 Nov 2022271 - End Of The Year Cleanup - Organizing For 202300:09:16
29 Apr 2019086 - Are You The Best Kept Secret In Your Industry?00:14:24

Are the right clients finding you? Are you attracting them? Have you drilled down deeper to your unique selling proposition? Are you satisfying their curiosity, needs, and pain? BJ and Rich are going to help you do just that during our podcast.

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

11 Sep 2017001 How to WOW Your Customers00:27:25

Catch BJ & Rich targeting the best ways to WOW your customers, keep them loyal and get them to buy more!

Visit Rich at www.richgee.com

Visit BJ at www.nurenu.com

 

30 Sep 2019108 - Industry Disruption - Don't Drive Yourself When Your Car Can00:18:24

AI and machine learning are taking us all on new journeys. It’s time to look at what will help your business and propel your plans into the future.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

26 Mar 2018029 360 Degree Outlook on Your Industry00:14:39

Sometimes we get distracted with present issues and forget to review where we've been and where we need to go.

Comments? Questions? We'd love to hear from you!

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

21 Dec 2018068 - Pick Yourself Up Mentally When You Fail00:07:52

Rich and BJ are going to give you powerful tips to refocus and move beyond a failure or a disappointment and use it as an opportunity to forge ahead to success.

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

 

21 Nov 2022270 - Be The Good News To Your Client's Bad News00:14:19
13 May 2024347 - Recruit The Perfect Candidate Without Going Insane00:15:14

Whether you’re a seasoned executive or a budding entrepreneur, finding the right fit for your team can feel like searching for a needle in a haystack... on a windy day. But fear not! We’ve got some foolproof steps to keep the process streamlined and sane.

21 Mar 2022235 - Business Fears - What If Your Industry Is Slowly Going Out Of Business?00:11:18

Time marches on and people’s tastes and the impact of technology might make your business slowly obsolete. Just ask slide rule manufacturers, Blockbuster, Blackberry, and Motorola.

17 Oct 2022265 - Are You Becoming Complacent?00:15:24
04 Jul 2022250 - How To Find Joy In Your Work00:15:01

You’ve probably heard that great quote: “If you love what you do, you’ll never work a day in your life.” Running your business doesn’t have to be a mindless struggle – it’s easy to fall into your day-to-day activities as a professional, and finding joy in your work is not impossible. Most of us can derive true happiness from what we do as long as we feel connected to the original purpose of our business and understand how it contributes to the world around us. 

23 May 2022244 - Organize Your Business With SDR Methods00:13:40

Are you overwhelmed? Do you find that you have too much to do in a day? SDR is a proven methodology Rich developed so business owners can efficiently organize their business. Let’s show you how it has changed our business for the better and how it will impact yours.

28 Oct 2019112 - Most Managers Don't Know How to Coach People. But They Can Learn00:12:16

Many managers try to wing their interactions with their staff. The best leaders regularly motivate, energize, and engage their people. Today, we’re going to give you a number of key tips to help you do that.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

26 Jun 2023301 - Succession - It's More Than the Series00:09:01
10 Jun 2019092 - Optimize Your Business Model To Accelerate Your Revenue00:17:12

Rich & BJ focus today on your business model and all the hidden landmines that are ready to go off.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

20 Nov 2023322 - Cultivating & Caring About Your Branding00:13:25
17 Jan 2022226 - Choose The Right Product Mix To Get The Best Clients00:09:18

Sometimes we have to step back and take a long look at our products and services to deliver the best to our clients. 

25 Apr 2022240 - Powerful Email Marketing Ideas To Grow Your Business00:13:52

Are you new to email marketing and don’t know where to start? Looking for a way to spruce up your content and strengthen the relationship with your contacts? An effective email marketing campaign can help you build relationships and turn them into solid clients and customers.

23 Jul 2018046 Using Gratitude To Elevate Your Marketing00:12:45

Learn how to build gratitude into your business every day. Rich & BJ show you how to be authentic, keep it short (but powerful) and teach your team to do it too!

We love hearing from you:

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

01 Oct 2018056 The Four Building Blocks To An Explosive Business - Retain Them00:11:55

Over-deliver on what you promised. Understand your client’s future needs. Provide added value throughout the span of your relationship. Don’t give it all away at the beginning. Grow the relationship into a strong, trusted friendship. Move from being just a vendor to a trusted partner where they will glow about you.

 

Reach out - let us know how we're doing:
questions@twoheadschannel.com

Check out Rich at: www.richgee.com

Check out BJ at: www.nurenu.com

09 Aug 2021203 - Are You Letting Your Inner Critic Sabotage You?00:12:04

Most of the time, what REALLY holds us back is just in our heads. We all have a small Stephen King writing horror stories that tell us we’re going to fail. Rich & BJ help you eliminate that voice.

03 Jun 2024350 - How Podcasting Has Changed Our Business00:12:57

Today, we're diving into how podcasting has transformed our businesses. With nearly seven years and 350 episodes under our belts, we've experienced firsthand the incredible impact consistent podcasting can have on a business.

02 Sep 2024363 - Effective Signage - Top 10 Tips for Small Businesses00:24:58

Today, we’re diving into an often overlooked but incredibly impactful topic – signage. Effective signage is crucial to your success, whether you’re a brick-and-mortar store, a service-based business, or even an online brand with a physical presence. It’s not just about putting your name out there; it’s about attracting customers, reinforcing your brand, and making a memorable impression.

02 Apr 2018030 Six Books That Will Change Your Business00:17:24

There are so many business books out there - let Rich & BJ show you their top six favorites and how they can help you explode your business.

Comments? Questions? We'd love to hear from you!

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

12 Aug 2024360 - The Role of Mentorship in Business Growth00:13:37

Mentorship can be a pivotal factor in the growth and success of your small business. By identifying the right mentor, setting clear goals, staying proactive, and applying what you learn, you can harness the full potential of this powerful relationship.

Books mentioned in this episode:

Mentor to Millions: Secrets of Success in Business, Relationships, and Beyond by Kevin Harrington and Mark Timm

The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber

 

22 May 2023296 - Co-Opetition - Growing Your Small Business With Unexpected Competitive Alliances00:13:57
14 Oct 2019110 - How To Pitch Your Service To A Big Company00:10:04

Big companies today are very fickle - one day they like you, the next they’re onto the next shiny object. It’s executive ADD. 

You need to pinpoint their pain, capture their imagination, and solve the problems that keep them awake at night. Your pitch needs to encompass all of these elements. 

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

20 Jan 2020122 - 4 Ways To Grow Your Leadership Skills00:12:30

As a leader, you should look inward and focus on your own abilities and what you need to work on - ask yourself how you can find ways to empower and inspire your team.

Growth in leadership is mandatory, not optional. You can change your future, by changing your habits today. 

16 Oct 2023317 - Fortified Bytes - Cybersecurity on a Small Business Budget00:12:51
03 Dec 2018065 - Reprimand Your People To Encourage, Not To Discourage00:11:57

What happens when you have to have that critical conversation with one of your staff? Rich and BJ are going to give you some powerful tips to get your people happier and more productive than ever!

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

14 Dec 2020169 - What We are Grateful For 202000:09:13
20 Jul 2020148 - How To Get More Business From Past Clients00:12:45
22 Jul 2019098 - Email Marketing in the Age of Geotargeting00:17:44

Integrated marketing at its best! The benefits of using specific demographics to draw the interest of a specific audience.

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

15 May 2018036 Time Management & Organizational Tips We Use00:14:47

It seems that we never have time for the important things in our business and we work on the small stuff because it's easy. BJ & Rich show you how to manage your time and get it ALL done.

We'd love to hear from you!

Rich: rich@twoheadschannel.com

BJ: bj@twoheadschannel.com

06 Nov 2017009 Is Your Company Boat Leaking?00:17:47

Are you seeing a slow leak of clients? One or two drop off, no worries, but then you see a consistent drip of key business slipping out your door?

Now is the time to assess your situation, start listening to your clients, and take decisive action to plug the leak and drain the boat.

Visit Rich at www.richgee.com

Visit BJ at www.nurenu.com

 

19 Jul 2022252 - Clients Who Pay The Least Usually Ask For The Most00:12:41

It always seems that clients who pay the least always ask for the most time and energy from your business. And conversely, your best clients usually access much smaller amounts of time from you. Today, we are talking to you from the businesses’ side of the counter, not the clients.
So how do we fix this situation? Let’s have a conversation.

23 Jan 2023279 - Managers With Empathy Are The Best Leaders00:09:56
09 Oct 2023316 - How Does Your Business Make Money - A Reality Check00:13:39
22 Jan 2018020 Social Media - How Much Is Enough To Engage Our Audience00:12:03

Social media can consume you and your business and still not add clients. Learn how to be effective and efficient without sacrificing quality.

We'd love to hear from you!

Rich at www.richgee.com

Visit BJ at www.nurenu.com

 

20 Apr 2020135 - The New Rules - Develop A Work Structure At Home00:11:02

We have a few more tips than usual (6) - because we’ve been told by our listeners that this topic is so, so important! We were happy to help them out.

30 Sep 2024367 - Lead Generation Strategies for Small Businesses00:16:23

Developing leads for a small business requires a mix of proactive outreach, inbound marketing, and relationship-building strategies. Today, we have TEN, count them, TEN lead-generation strategies you can start using today! We’re going to go fast, so buckle up!

18 Jan 2021174 - The 24 Hour Rule - De-escalation in 4 Easy Steps00:12:43
30 Oct 2023319 - How To Be A Digital Nomad00:13:34
13 Mar 2023286 - Why Color Counts In Your Branding00:15:09
06 Jan 2020120 - Assess Your Organizational Culture with These 4 Questions00:12:06

An enthusiastic, focused, and motivated staff delivers a successful, happy company. Rich & BJ deliver four questions you need to ask to get this done.

12 Mar 2018027 Developing a Passion for What You Do00:12:28

Is your business running out of gas? Are you losing the passion that initially drove your success? Rich & BJ will show you how to get it back!

Comments? Questions? We'd love to hear from you!

rich@twoheadschannel.com

bj@twoheadschannel.com

19 Aug 2019102 - Preparing Your Business for a Recession00:15:17

How will your clients/customers first react? Will they retract/retreat? Is your business/service one where they will reduce their dependence on you or drop you all together?

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

 

10 May 2021190 - Understanding and Reducing Friction In Your Business00:19:45

The concept of business friction isn’t new―it’s anything that prevents or dissuades YOUR customers from buying products or services. 

For customers, friction can be long wait times on hold, products that are out of stock, or a bad experience with a company’s website. And friction is just as big an impediment to business transactions as it is to consumers.

So if you have FRICTION, you are probably turning away or losing key clients/customers.

02 Aug 2021202 - How To Run A Successful & Drama-Free Family Business00:15:52

Roughly 60% of the U.S. workforce works for a family-owned business AND family-run businesses create 78% of all new jobs and contribute 57% to the U.S. GDP. Rich & BJ help you manage a drama-free family business.

13 Sep 2021208 - FOUR YEARS! How To Stick To It & Make It Happen!00:13:57

So many people go to all the effort of identifying the goal, breaking it down, getting the best resources only to self-sabotage. 

09 Jan 2023277 - Top 4 Behaviors To Get More Clients in 202300:10:10
16 Dec 2024378 - The Road to Character - Tips for Small Business Success00:15:23

Today, we’ll discuss The Road to Character by David Brooks — a compelling book about the values that build a strong character and how they can shape individuals and businesses they lead. We’ll then explore four key insights from the book and translate them into actionable tips for small business owners and entrepreneurs. Let’s dive in!

09 Sep 2019105 - Changing Corporate Culture - A New Work-Life Balance00:11:48

We all need to regularly redesign how our business works - to better understand the challenges of juggling work and life in a more effective manner. 

Reach out - let us know how we're doing:

info@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

18 Feb 2019076 - Presentations - How to Grab Your Audience's Attention00:16:33

Do your presentations need a little boost? Rich and I have helped many of our clients substantially improve their talks, presentations, and workshops with just a few simple tweaks.

Reach out - let us know how we're doing:

questions@twoheadschannel.com

Check out Rich: www.richgee.com

Check out BJ: www.nurenu.com

23 Oct 2023318 - Why Busy Doesn't Mean Productive00:12:57
14 Oct 2024369 - Start-Ups - Changing the Future00:21:33

We’re going to do something totally different today! We’re going to do an in-depth analysis of an incredible book that was just featured on a great podcast that we listen to: Pivot with Kara Swisher and Scott Galloway - a favorite of ours! Kara and Scott interviewed Mike Maples Jr. on his new book with Peter Ziebelman: “Pattern Breakers: Why Some Start-Ups Change the Future”. As a small business owner, “Pattern Breakers” delivers key insights into what separates transformative start-up businesses from those that follow predictable patterns.

Mike and Peter are seasoned venture capitalists. Their book explores how some small businesses defy traditional industry practices and create exponential growth.

27 Aug 2018051 Change Your Game - Collaborate With Competitors00:13:46

In today's business environment, it's better to understand your competition and partner with them, rather than start WWIII.

Let us know how we're doing: questions@twoheadschannel.com

28 Sep 2020158 - The Art of Listening - Social and Emotional Listening00:16:26

What positive components can you bring to your next meeting so your team or clients sense the positive and construction improvement?

31 Oct 2022267 - Brand Awareness - Collaboration is Key00:09:03
31 Aug 2020154 - Long Term Goal Setting In A Short Term Goal Time00:12:13

There are only three possibilities for your business in the future:
It will be the same. It will be worse. It will be better.
What option will you choose?

26 Aug 2024362 - Green Business Practices - Sustainability Strategies for Small Businesses00:21:31

It’s not the big things you do; it’s the small things. Help your business reduce its environmental footprint, enhance its reputation, and attract socially conscious consumers.

Books mentioned in this episode:

Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage by Daniel C. Esty and Andrew Winston

Making Sustainability Work: Best Practices in Managing and Measuring Corporate Social, Environmental, and Economic Impacts by Marc J. Epstein and Adriana Rejc Buhovac

12 Dec 2022273 - Stop Planning For A Recession!00:12:02
15 Aug 2022256 - How To Create Content If You're Not A Writer00:14:55
13 Dec 2021221 - How To Find Purpose & Meaning In Our Work - Goals for 202200:12:34

It’s been almost 2 years with Covid and it has fundamentally changed our lives and how we do business. In fact, many business owners have been running full-tilt the entire time, reacting swiftly to each crazy course correction - shut-downs, supply-chain issues, resignations, hybrid working. Today we want to help you ‘reset’ for 2022 and find a more proactive position to take to grow your business.

16 Mar 2020130 - How To Keep Your Business Healthy During A Pandemic00:12:49

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