The Arts and Everything In Between (Ticketsolve)

Show details Episodes (52)Links (142)RSS Check (58%)Related content (87)

Explore every episode of The Arts and Everything In Between

Dive into the complete episode list for The Arts and Everything In Between. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

	Pub. Date	Title	Duration
	16 Oct 2023	Social Shifts: The Changing Tide of Audience Engagement	00:38:35
38 mins Audience behaviour is changing social media in dramatic ways. Marketing Manager, Meg Edwards of HdK Associates explains what is changing and how arts and culture organisations can adapt. Social media’s ability to engage audiences and prompt interaction is like the holy grail of marketing. But, audience behaviour - especially Gen Z’s behaviour - is changing how everyone engages online. We sat down with HdK Associates Marketing Manager, Meg Edwards to get her insights on how arts, culture and heritage organisations need to think about audience engagement in this shifting social media landscape. Meg explains why targeted storytelling is crucial in engaging audiences on social media to bring your mission and productions to life and the importance of authenticity and transparency. She discusses Gen Z’s impact on the rise of short form video content and what to consider when creating short form media. Meg explains when using short form video, aim to spark joy, inspire awe, and build community alongside directly promoting your mission. Audiences crave these emotional connections. Meg also shares practical tips on keeping your marketing content and campaigns fresh and on point in the constantly shifting waters of social media marketing. Afterall, the relationship between audience behaviour and social media is dynamic. Understanding their reciprocal impacts rather than viewing platforms as external force will make all the difference. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES TikTok: Six evergreen post ideas for your organisation, on AMA Culture Hive - https://www.culturehive.co.uk/resources/tiktok-six-evergreen-post-ideas-for-your-organisation/ Sign up for HdK's free monthly webinars https://wearehdk.com/webinars/= Sign up to HdK's quarterly newsletter https://wearehdk.com/sign-up/ Keep an eye on HdK's blog for the latest digital marketing deepdives https://wearehdk.com/blog/ Instagram - @‌wearehdk Twitter (X) - @‌we_are_hdk TikTok - @‌wearehdk LinkedIn - @‌HDK —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	18 Jun 2020	Special Episode: The 5 Biggest Challenges for Marketers of the Arts right now	01:03:56
In this special episode of The Arts & Everything In Between Podcast, we look at the changing role of the marketer in the Arts and Cultural sector and identify mechanisms and resources to support new challenges and pressures that have faced managers during the Covid-19 outbreak. Cath Hume, CEO of the AMA (Arts Marketing Association) joins Lucy Costelloe, Head of Marketing at Ticketsolve to discuss the pressure facing marketing team currently and how to cope in a new climate. ---------------------------------- TOPICS COVERED IN THIS EPISODE: Main Challenges facing marketers in the Arts and recognising the long term impact of Covid-19. Forward planning around issues and concerns such as social distancing. Looking at everything we’re asking our audience to do right now and also finding new ways to engage with audience members. The 5 biggest challenges for marketers Being strategic Skills development Working from home Building a network Health and well-being -------------------------------------- FURTHER READING & RESOURCES: Ticketsolve Whitepaper Creative Closure During Covid-19 AMA Support and Resources AMA are pulling together free training and resources to help leaders find relevant information for the arts, culture, and heritage sector. Coronavirus Support Group on Facebook which is open to all sector professionals, not exclusive to members, to share resources, ask questions and discuss ways to help each other. Free Webinars - AMA have made access to all of their webinars free during this challenging time. Partner and Sector Resources - Resource roundup which is updated on a daily basis. AMA Resources - Opened up some of their Member Content to support the whole sector during this time. Sector Activity to Inspire You - AMA have pulled together some examples of great activity from across the arts, culture, and heritage sector which includes comms, social media, acts of kindness, and audience engagement. Coronavirus Support Facebook Group - Share questions, experience, support, and interact with each other. Digital Heritage Lab - Full programme launch is taking place in June. Ahead of this, AMA are bringing additional support for small and medium organisations during these difficult times. This support is accessible from 20th April and includes webinars and 1:1 surgeries that are funded through the support of the National Lottery Heritage Fund. Forward: Freelancer Development Programme - Forward is an online programme designed for freelancers – with pricing tiers to suit your current income, a flexible schedule to work around your time, and a focus on support, development and community. Small Scale Development Programme - The Small-Scale Development Programme has moved online-only and the content has been revised to address the pressing issues currently facing leaders of small organisations. The programme is subsidised by Arts Council England and AMA offer 3 price tiers to reflect your business’ current situation. Culture Hive - AMAculturehive is a free online resource library for culture professionals that brings the collective intelligence of the sector together in one place – by you, for you.It’s run by the Arts Marketing Association (AMA) – a diverse team of people passionate about engaging the public in arts, heritage and culture. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	10 May 2024	Squiggly Careers, Rockstars and Superstars with Anna Wiseman of Wise Collaborations	00:39:57
In this insightful episode, the third of our International Women's Day series, host Lucy Costelloe sits down with Anna Wiseman, Director of Wise Collaborations, to explore the concept of "squiggly careers" and how arts professionals can embrace non-linear career paths. Anna shares her journey from audience development and marketing in heritage and theatre to project management, ticketing systems, and eventually setting up her own consultancy. You'll learn: What a "squiggly career" is and how it differs from the traditional career ladder approach, allowing for more variety, growth opportunities, and alignment with personal values. Anna's theory of "Rockstar Mode" vs. "Superstar Mode" – how some professionals thrive on specialisation while others need constant challenges and variety as "generalists." Why arts professionals are well-positioned for squiggly careers due to their resilience, problem-solving abilities, relationship-building skills, and capacity to wear multiple hats. The importance of identifying your core values and key strengths to guide your career choices and navigate potential distractions or misaligned opportunities. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Anna’s LinkedIn: https://www.linkedin.com/in/annawisemanpartnerships/ Amazing If - Squiggly Careers https://www.amazingif.com/ Kim Scott - Radical Candor: https://www.radicalcandor.com/the-book/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Anna for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast. FOLLOW TICKETSOLVE
	29 May 2020	Special Session: Arts Community Roundtable: Getting Operationally Ready and Social Distancing	00:51:03
In this special episode of The Arts & Everything In Between Podcast, we focused on how social distancing will impact re-opening and what arts and cultural industry leaders need to be considering when planning for re-opening. Kai Abderdeen, General Theatre Manager of Princes Theatre, Aisling Coyle, Box Office and Sales Manager at The National Concert Hall and Ben Cannell, Front of House Manager with Hertford Theatre joined host Paul Fadden in discussing challenges around social distancing, and looked at some practical solutions that venues, theatres and festivals might try when planning for re-opening. ----------------------------------- TOPICS COVERED IN THIS EPISODE: How will two meters social distancing affect capacity for theatres, venue or festival? What does running costs for shows on reduced capacity mean and what are the implications? How will social distancing apply to casts on stage? What does lead in time for rehearsals now look like?? How should entry and exit plans be modified? How do first aid provisions need to be adjusted? How will intervals and the toilets be monitored and will there be a new process? How do we handle queues for bars and merchandise stands? Can we (and should we) look at Spain’s de-escalations plans for culture as a model? -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Ticketsolve Resources - https://www.ticketsolve.com/blog/resources-arts-and-cultural-organisations-covid-19/ AMA Resources Page - https://www.a-m-a.co.uk/coronavirus-covid-19-resources/ Tips for Working at Home - https://www.ticketsolve.com/blog/working-home-tips-and-advice-arts-industry/ Rubber Cheese Resources - https://www.rubbercheese.com/insights/useful-resources-for-the-attractions-and-travel-industry-during-the-covid-19-outbreak/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	30 Jul 2021	Special Episode: Venue Cymru’s 3 Steps to Reopening	00:36:51
This episode, Nick Stevenson of Ticketsolve is joined by Richard Jones, marketing manager of Venue Cymru. Venue Cymru is one of the largest venues in Wales and the UK. Rich takes us through their 3 step plan for their reopening in September after being closed for over 18 months. He talks through what lockdown looked like for their team and how it’s affected them. In this episode he chats through all the exciting projects that they have in the pipeline for the future. ---------------------------------------- TOPICS COVERED IN THIS EPISODE: Introduction to Venue Cymru What has lockdown been like for them Venue Cymru’s 3 step approach to opening Tips on what venues should consider when re-opening Conway bid for City of Culture in 2025 ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	09 Oct 2020	Special Episode: Mental Health & Well-Being in the Arts: A Conversation with First Fortnight	00:44:20
In this special episode of The Arts & Everything In Between Podcast, David Keegan, CEO of First Fortnight and poet Stephen James Smith join Paul Fadden of Ticketsolve. With World Mental Health Day taking place on Saturday, October 10th, we’re sharing a conversation from the Ticketsolve Academy series about mental health and well-being in the arts. ---------------------------------- First Fortnight is a charity that challenges mental health prejudice through arts and cultural action.First Fortnight utilises arts and culture to challenge mental health stigma while supporting some of Ireland’s most vulnerable people through creative therapies. In Ireland, one in four people are predicted to struggle with their mental health at some point in their lives. Special guest, Dave Keegan is CEO of First Fortnight. Stephen James Smith is a Dublin poet and playwright central to the rise of the vibrant spoken word scene in Ireland today. To date, his poetry videos have amassed over 3 million views online. Topics: Mental health Well-being Covid-19 -------------------------------------- FURTHER READING & RESOURCES: Arts Advocacy Toolkit https://mailchi.mp/c82ec42bc616/arts-advocacy-toolkit Arts Working Group Open Call Webinar Video Catch Up https://mailchi.mp/553499e5f781/artsworkinggroup-webinarcatchup Arts Working Group Open Call Webinar Resources https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar1/ Arts Working Group Q&A https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar-questions-and-answers/ Arts Working Group Recovery Toolkit: Module 1 Reopening with Clear Communications https://mailchi.mp/24d1a01b137b/reopening-toolkit The Arts Recovery Toolkit https://arts-recovery-toolkit.ticketsolve.com/ COVID-19 Venue Guidelines for Reopening Video https://www.ticketsolve.com/blog/covid-19-venue-guidelines-video-resource/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join presenters as they interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	07 Mar 2023	Episode 11 - International Women’s Day 2023: Leaning in With Gillian Hennessy	00:40:41
On this episode of the Arts & Everything in Between Podcast, we celebrate International Women’s Day. In celebrating this year’s theme of Equity, we are joined by special guest, Gillian Hennessy, the Head of Marketing Development and Box Office at Triskel Arts Centre. Gillian has over 11 years of experience in publishing, marketing, and media, with a background in Literature and Publishing. In this episode, Gillian reflects on what it means to stretch yourself out of your comfort zone and to lean into others. She shares tips on how to build a network and why the people your surround yourself with are a key component to your success. Hosted by Lucy Costelloe, Head of Marketing at Ticketsolve, Gillian chats about her experience of winning Network Ireland’s Business Woman of the year and encourages listeners to put themselves forward, go for the award, apply for the promotion and set the next steps in their leadership journey. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
	24 Feb 2020	Episode 4 - Before the Launch, Curation behind closed doors with Benedict Schlepper-Connolly	00:43:54
Creating anticipation and excitement around new exhibitions is an important part of arts marketing. But how do we go about doing this before our organisation is established? This week, Lucy chats to Benedict Schlepper-Connolly from Museum of Literature Ireland about the collaboration between the National Library of Ireland and University College Dublin. Benedict dives into the branding and identity process of MoLI as well as offering listeners an insight into some of the challenges MoLI faced and is now facing since opening its doors in September 2019. ----------------------------------- TOPICS COVERED IN THIS EPISODE: Museum of Literature Ireland as the new home for the world’s greatest storytellers. Creating a brand and an identity for a cultural organisation to audiences before opening to the public. Challenges and barriers facing new cultural organisations today. RadioMoLI, MoLI’s inhouse digital radio station. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	12 Aug 2024	P10Y: Insights into Productivity Frameworks from Team Ticketsolve	00:31:31
In this special live edition of the Arts and Everything In-Between Podcast, hosts Ella Bailey, Digital Marketing and Content Specialist, and James, Senior Business Development Manager at Ticketsolve, dive into productivity strategies inspired by our recent session at the AMA 2024 conference. They introduce P10Y, Ticketsolve’s unique guide to getting things done, sharing practical tips on how to keep teams focused and motivated. In this episode, you’ll discover: The basics of OKRs (Objectives and Key Results) and how they help teams align with organisational goals by setting clear, measurable outcomes. How the ROCKS method can transform your weekly planning, helping you prioritise essential tasks and stay on track, even in the face of unexpected challenges. Real-life examples of how these frameworks have enhanced productivity and motivation within the Ticketsolve team, making them invaluable tools for any organisation, especially in the arts and culture sectors. Whether you're looking to boost productivity in your organisation or simply curious about new approaches to team management, this episode is packed with actionable insights that you can apply immediately. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Ticketsolve Resource: P10Y: The Art of Getting Things Done (according to Ticketsolve) - https://www.ticketsolve.com/resource/p10y-the-art-of-getting-things-done-according-to-ticketsolve/ Ticketsolve Resource: A Guide to Getting Started with Objectives and Key Results - https://www.ticketsolve.com/resource/a-guide-to-getting-started-with-objectives-and-key-results/ Ticketsolve Academy: Set Effective Goals with OKRs - https://ticketsolve.zendesk.com/hc/en-us/articles/23315317655444-Set-Effective-Goals-with-OKRs-Academy —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- We want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
	25 Mar 2024	The Disruption Dilemma: The Complexities of Audience Behaviour	00:49:18
This episode of The Arts and Everything in Between was ecorded live with an audience of Ticketsolve community members. Hosted by Lucy and featuring a panel of industry experts from venues across the UK and Ireland, the discussion is sparked by findings from a Ticketsolve survey revealing that 92% of organisations have faced disruptions due to audience conduct, yet only 60% had a defined policy around audience behaviour. The panellists candidly share real-life examples of challenges like alcohol smuggling, late arrivals, photography violations, and confrontations with unruly patrons. They explore different approaches such as bag checks, dance floors, bar policies, and staff training to mitigate issues while maintaining an enjoyable atmosphere. A key theme is the need for consistency in messaging and enforcement across venues and events. The conversation weighs the balance between implementing firm rules and exhibiting flexibility to foster an inclusive environment that can be adapted to various audiences and show types. Ultimately, the episode provides insights for empowering staff, setting reasonable audience expectations, and prioritising safety while delivering outstanding audience experiences. Practical tips are offered for theatre professionals grappling with this increasingly prevalent issue. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————- LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don’t forget to like, follow and review! It helps others find the show. —————————————-
	10 Jan 2020	Episode 2 - Digital Strategy: 10 Things You Need to Ask Yourself with James Akers	00:41:36
This week’s The Arts & Everything In Between Podcast (episode 2), Nick & Lucy chat to James Akers, Tech Champion at the Digital Culture Network, about all things digital. James will go through his checklist for implementing digital strategies to help you best formulate your organisation’s digital approach using data as your guide. ----------------------------------- TOPICS COVERED IN THIS EPISODE: What is the Digital Culture Network Where are you capturing your data Go offline to map your digital approach Who has access to your data What do you report on and how does this align to your organisational vision What is the point of your website How do you track web behaviour Are your systems integrated What marketing activity works Do you experiment -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Digital Culture Network – Our monthly update of activity, recommendations and events - https://www.artscouncil.org.uk/digital-culture-network/join-digital-culture-network Digital Things is a bimonthly newsletter covering a whole range of topics around digital technology and digital engagement within arts and culture. (Alec Ward, London Museum Development) - https://mailchi.mp/2f1dab5d4d9e/digitalthings Cultural Digital is a weekly rounding up all the digital/tech developments that Chris comes across in the world of the arts, museums, culture, heritage, and creativity. (Chris Unitt, One Further) - https://www.culturaldigital.com/ The Digital Snapshot is sent every two weeks with the latest, most important news from the social media and digital world - as relevant to the arts, culture and heritage sectors. (Katie Moffat, The Audience Agency) - https://www.theaudienceagency.org/newsletters ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	08 Mar 2023	Episode 12 - International Women’s Day 2023: Celebrating International Women's Day at Ticketsolve	00:40:09
In this episode, we have brought our colleagues who identify as women together to celebrate and reflect on International Women’s Day and what it means to be a woman in the workplace. You’ll hear about their backgrounds, how they got into the arts and eventually Ticketsolve. The panel talks candidly about the challenges they have faced in their own careers, breaking stereotypes, and what the future holds for women working not just in the arts but across every industry. ---------------------------------------- TOPICS COVERED IN THIS EPISODE: Career paths to the arts and ticketing and technology. What are the stereotypes in the workplace and how do we break them? What are experiences with traditional leadership styles (male vs. female)? How female communication styles can impact perceptions. The surprising facts of bullying in the workplace - and specifically in arts and culture. How can we make small changes to help level the playing field and make work environments more inclusive. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Join us as we speak to arts industry experts getting their take on the biggest issues facing the arts world today - and to those outside of the arts and culture sphere to see what else we can learn. Every few weeks, there will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/ ---------------------------------------- A huge thank you to those that participated in our panel discussion for International Women’s Day!
	12 Jul 2023	Live from RECHARGE! Getting to Grips with Google Analytics 4	00:31:40
In this deep dive into GA4, Chris will give you tips and advice on how to best utilise the new analytics platform. He details what type of new data you can collect, what the new GA4 functionality will give you and how the new customisable reports are going to give you an even better understanding of your customers and website visitors, so you can take action. Chris explains how best to get started with Google Analytics 4 and specifically how Ticketsolve’s GA4 integration works. *Note: Ticketsolve’s G4A integration has been released since this episode was recorded at Recharge, London on 23 February 2023. If you are a Ticketsolve customer, please see the Resources section below for more information on One Further’s Coach and Ticketsolve’s GA4 Reporting Kit as well as links on how to set up your Ticketsolve account with GA4. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Thank you to Chris Unitt, CEO of One Further. One Further provides digital insights to arts and cultural organisations. To learn more, visit: https://onefurther.com/ Ticketsolve and Coach (from One Further), GA4 Reporting Kit: https://coach.onefurther.com/p/ticketsolve-google-analytics-4-reporting-kit Ticketsolve Academy Session GA4 (with Chris Unitt): https://ticketsolve.zendesk.com/hc/en-us/articles/16176768566036-Google-Analytics-4-Academy —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	03 Apr 2020	Special Episode - Establishing an Effective Coronavirus Response	00:40:46
In this special episode, we discuss how organisations can establish an effective response to the COVID-19 outbreak. This episode of The Arts & Everything In Between Podcast includes Robin Cantrill-Fenwick, Chief Executive of Baker Richards and David Reece, Director Consulting Services at Baker Richards. Both Robin and David talk about the different areas that arts organisations need to be considering now, they also chat through some of the challenges and opportunities that are available. ----------------------------------- TOPICS COVERED IN THIS EPISODE: What are the challenges and opportunities for organisations at this time What should organisations be doing right now as an effective response What should you doing during this time Forecasting for when you are ready to open the doors Creating a Playbook to help strategies Segmenting your audiences in readiness for when you open The good, the bad and the ugly of discounting -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Baker Richards Insights: https://www.baker-richards.com/insights/ Quick video with practical suggestions of things to do right now: https://lnkd.in/e6sWasz Arts Professional Series on Achieving Commercial Potential: https://www.artsprofessional.co.uk/magazine/baker-richards Join the Baker Richards Think About Pricing group on LinkedIn: https://www.linkedin.com/groups/3249965/ Follow Baker Richards on Twitter: @BakerRichards Ticketsolve Resources - https://www.ticketsolve.com/blog/resources-arts-and-cultural-organisations-covid-19/ AMA Resources Page - https://www.a-m-a.co.uk/coronavirus-covid-19-resources/ Tips for Working at Home - https://www.ticketsolve.com/blog/working-home-tips-and-advice-arts-industry/ Rubber Cheese Resources - https://www.rubbercheese.com/insights/useful-resources-for-the-attractions-and-travel-industry-during-the-covid-19-outbreak/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	26 Jun 2023	Live from RECHARGE! Accessibility with Catherine Turner	00:36:43
Website accessibility is a necessity in an age where the internet plays a crucial role in providing information, services, and opportunities. But what does digital accessibility really mean for the user? What can your arts organisation do to improve accessibility for your audiences? Trustee at Colchester Arts and technology accessibility advisor Catherine Turner shares her personal experiences as a disabled person trying to work with less than ideal accessible technology. Catherine is also a Web and App Accessibility Advisor, helping developers understand the human impact of technical decisions. She has been the lead consultant for Ticketsolve on their web accessibility project and has supported the system in achieving the goal of reaching the benchmarking required of WCAG 2.1/ AA compliance. In this episode, she takes us through the evolution of digital accessibility and how arts and cultural organisations should approach website accessibility. Her key takeaway? Don’t just implement accessibility for the sake of it - get real users involved. When you work with the people who will ultimately benefit from accessibility improvements you empower those groups and get an end result that works infinitely better for their needs, creating inclusive spaces for all. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every two weeks as we interview arts industry experts and get their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management – and every area – from theatres and music venues to festivals, museums, heritage sites and more. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES A big thank you to Catherine Turner for her invaluable insight and guidance. https://www.linkedin.com/in/catherine-turner-0a09a68/?originalSubdomain=uk —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	27 Apr 2023	Price is NOT the Problem with Sean Kelly, Vatic	00:46:45
How do you know how to price your next show? How do you measure the value of the show to your various patrons and turn that into a ticket price? Should you be considering the cost of living crisis? Other factors lurking in the shadows? Pricing is a tough one - regardless of industry. It is doubly hard for arts and cultural organisations as inextricably linked to their patron as they are plus attendance hesitancy and economic pressures still rife amongst live event audiences. In this episode, Sean Kelly, founder of dynamic pricing tool Vatic, dispels the myths and lays out the case for dynamic pricing. He explains how, while knee jerk reactions are understandable, there is a better way to think about pricing that benefits your organisation, but also makes sense to your audiences. As Sean says, like it or not, every pound and euro counts in the arts and culture industry. We need to value our offerings correctly and allow the data to help open a pricing conversation with customers. To know what the right price is for each customer - we need to start listening to the hidden conversations our customers are having with us each time they buy a ticket. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every few weeks as we interview arts industry experts and their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management - and every area - from theatres and music venues to festivals, museums, heritage sites and more. ---------------------------------------- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture industry? Get in touch! podcast@ticketsolve.com ---------------------------------------- RESOURCES A big thank you to Sean Kelly founder of Vatic for taking the time to speak with us. https://www.vatic.tech/ https://www.culturehive.co.uk/resources/10-ways-to-make-your-dynamic-pricing-targets-work-harder/ ---------------------------------------- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	30 May 2023	Live From RECHARGE! Recharge Your Mindset with Dr. Colm Fallon	00:26:25
In this episode, Dr. Colm Fallon takes us on a journey of the mind, combining neuroscience, psychology and meditation, to teach us how important self care is for the short and long term health of self. You’ll learn how cognitive load and stress can create a volatile mix and more importantly how consistent meditation practice can help ease these burdens, but also help foster a growth mindset and healthier overall habits. Dr. Fallon shares his personal journey and the founding of Project One Sky, and also leads a meditation session within the episode. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every two weeks as we interview arts industry experts and get their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management - and every area - from theatres and music venues to festivals, museums, heritage sites and more. ---------------------------------------- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com ---------------------------------------- RESOURCES A big thank you to Dr. Colm Fallon, founder of Project One Sky. https://www.projectonesky.com/ ---------------------------------------- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	15 Sep 2021	Episode 7 - How to Exceed Expectations By Adopting Commercial Excellence	00:48:51
Hosted by Lucy Costelloe, this episode of the Arts & Everything in Between welcomes George McLean, Senior Account Manager at Complete Works. Founded in 2012 as part of Boo Productions Ltd, their initial work began with the London Olympic Venues. Today as Complete Works, their mission looks at redefining the 3 key elements of success: visitors, organisation and team. George speaks all about redefining your visitor’s experience to boost your commercial success. ---------------------------------------- RESOURCES Connect with George on Linkedin George’s Presentation from the VE Forum ---------------------------------------- TOPICS COVERED IN THIS EPISODE: How to get the best results when looking at commerciality George’s one rule: How to improve the day of everyone you meet How to put the visitor in the centre Top Tips ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- INTERESTED IN JOINING AS A GUEST ON THE PODCAST? If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - www.twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	23 Oct 2023	The Art of Inclusion: Harnessing EDI to Strengthen Your Arts and Culture Organisation	00:46:22
Embracing equity, diversity, and inclusion enriches artistic expression and broadens audience engagement, and also ensures that the arts remain relevant, accessible, and representative of our evolving societal landscape. Diverse teams mean diverse perspectives which can drive creativity and innovation. But how can arts organisations get started with EDI in a meaningful way? In this episode, Lucy Kerbel, founder and director of Tonic Theatre, takes us through how to start thinking about EDI, underscoring the importance of taking proactive measures, fostering collaboration, and driving sustainable change. We learn why good intentions alone are not enough; organisations must take informed, practical actions, understanding their current situations, and barriers. Lucy explains how Tonic’s approach is about effective change management strategies and tools to successfully implement and sustain change. Viewing diversity as a strength and understanding the bottom-line benefits of a diverse workforce and audience, means we can empower our organisational Changemakers and better support all of our EDI initiatives. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Learn more! Tonic's organisational partnerships and resources: https://www.tonictheatre.co.uk/#more Get involved! Tonic’s new Changemakers program launching in 2023 supporting EDI professionals: https://www.tonictheatre.co.uk/supporting-changemakers/ Take a deep dive! Check out Lucy's books: A Hundred Great Plays for Women https://www.nickhernbooks.co.uk/100-great-plays-for-women All Change Please https://www.nickhernbooks.co.uk/all-change-please —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	24 Apr 2020	Special Session: Arts Community Roundtable Covid-19: Looking to The Future	00:51:30
In this special episode of The Arts & Everything In Between Podcast, we heard from arts and cultural industry leaders and their thoughts on the next steps for venues as they begin to tentatively plan for the future - as uncertain as that may be. General Manager of The Civic Theatre, Niamh Ferry, Theatre Director of The Market Place Theatre, Vincent McCann, and Shows and Finance Manager of Ipswich Regent Theatre, Peter Ling, joined hosts Paul Fadden and Lucy Costello and explored how their venues are facing the current challenges, working to keep customers engaged and what they are doing to plan for the future and eventual re-openings. ----------------------------------- TOPICS COVERED IN THIS EPISODE: A month into closures, what has changed? How do venues engage with audiences right now, especially being sensitive at this difficult time? Likely September for reopenings, but realistically what does that mean? Shifting messaging to “we can’t wait to welcome you back.” How to use data to segment your audience and understand which audiences will be the first to return. How to best support artists and the community? How might arts spaces be used in a creative way? Brochures versus Digital: which is better right now? Behaviours will change when audiences return, what to do to start prepping now? -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Ticketsolve Resources - https://www.ticketsolve.com/blog/resources-arts-and-cultural-organisations-covid-19/ AMA Resources Page - https://www.a-m-a.co.uk/coronavirus-covid-19-resources/ Tips for Working at Home - https://www.ticketsolve.com/blog/working-home-tips-and-advice-arts-industry/ Rubber Cheese Resources - https://www.rubbercheese.com/insights/useful-resources-for-the-attractions-and-travel-industry-during-the-covid-19-outbreak/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	16 Jul 2024	Redefining Impact: Alan Harrison on Transforming Arts Organizations for Community Succes	00:57:17
In this thought-provoking episode of the Arts and Everything in Between podcast, host Lucy Costelloe welcomes Alan Harrison, a multifaceted arts professional with over 30 years of experience in the US theater scene. Alan, an author, speaker, writer, performer, nonprofit executive, and artist, shares his extensive journey through leading, producing, directing, and promoting over 300 theatrical productions on and off Broadway.In this episode, you’ll learn: The Realities of the Nonprofit Arts Sector: Alan's candid take on the struggles and triumphs within the arts, including insights from his latest book, Scene Change. Impact vs. Attendance: Why measuring the impact of your arts organisation is more critical than just tracking attendance, and how focusing on genuine community needs can redefine success. Intentional Change: Practical steps for arts organisations to pivot towards intentional, impactful work that truly benefits the community. The Role of Arts Organisations: A deep dive into why arts organisations need to move beyond just presenting art and start contributing to social and economic solutions in their communities. Join Lucy and Alan as they explore these critical topics and provide actionable advice for making arts organisations indispensable to their communities. This episode is a must-listen for anyone involved in the arts sector looking to create meaningful change and achieve lasting impact. Remember to like, subscribe, and share the podcast, and let us know your thoughts! —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————- LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you’ve got a topic you’d like us to cover or want to share your story – get in touch! podcast@ticketsolve.com. Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Purchase Scene Change here: https://scenechangebook.com Visit Alan's Website: https://501c3.guru/ Find Alan on ArtsJournal: https://www.artsjournal.com/scenechange/about-alan-harrison/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Alan for joining us. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
	12 Mar 2020	Episode 5 - 4 Key Elements to Understanding How CRM Can Work for Your Organisation	00:36:44
This week’s The Arts & Everything In Between Podcast (episode 5), Nick will be chatting to Nick Kime, Tech Champion at the Digital Culture Network, about all things CRM and what questions you need to ask yourself before looking for a new system. Nick will go through his checklist for implementing digital strategies to help you best formulate your organisation’s digital approach using data as your guide. ----------------------------------- TOPICS COVERED IN THIS EPISODE: What is the Digital Culture Network What is CRM 4 key elements to understanding how CRM can work for your organisation What CRM platform should you be using Tips on how to go about answering these key questions -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Digital Culture Network – Our monthly update of activity, recommendations and events - https://www.artscouncil.org.uk/digital-culture-network/join-digital-culture-network Digital Things is a bimonthly newsletter covering a whole range of topics around digital technology and digital engagement within arts and culture. (Alec Ward, London Museum Development) - https://mailchi.mp/2f1dab5d4d9e/digitalthings Cultural Digital is a weekly rounding up all the digital/tech developments that Chris comes across in the world of the arts, museums, culture, heritage, and creativity. (Chris Unitt, One Further) - https://www.culturaldigital.com/ The Digital Snapshot is sent every two weeks with the latest, most important news from the social media and digital world - as relevant to the arts, culture and heritage sectors. (Katie Moffat, The Audience Agency) - https://www.theaudienceagency.org/newsletters ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	08 Nov 2022	Episode 9 - The Hidden Talent: In Conversation with Creative Youth	00:52:51
This episode of The Arts & Everything in Between is hosted by Lucy Costelloe who is joined by special guest, Daniel Cartlidge General Manager of Creative Youth. Creative Youth is the biggest youth arts festival in the UK. In this episode, we borrow from Daniel’s insights from working with the youth artists’ council and what the main concerns are for young talent within the sector currently navigating through the uncertainties as presented in the news headlines. With arts funding announcements delayed, rising costs impacting purchasing behaviours, and pressure on resources, Daniel provides a dialogue for artists and young audiences who are often an afterthought and not always a key consideration in terms of opportunities and access to arts and culture. ---------------------------------------- TOPICS & RESOURCES COVERED IN THIS EPISODE: Introduction to Creative Youth https://creativeyouthcharity.org/ and FUSE International Festival https://creativeyouthcharity.org/fuse-international/ How are our young artists feeling at the moment? What are their struggles from an artistic performing/curating perspective? Touch upon the young artists' council. As an organisation, Creative Youth speaks on behalf of young artists and has to find a balance in navigating the needs of young people between the ages of 6 and 26. How do we speak and advocate for a segment of artists in which we aren’t a representative of ourselves? Equality, Diversity, Inclusivity & Accessibility through the lens of a young person. We’ll also share some quick ideas that might help you to consider your local artists in a new way ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	09 Sep 2021	Episode 6 - Focus on Community: Fundraising Campaigns and Your Organisational Mission with Farnham Maltings	00:34:25
In this episode, Nick is joined by Farnham Maltings’ Director, Gavin Stride and Communications and Marketing Manager Niki Hanmer. Gav and Niki explain how community is at the heart of their overall organisational mission and how they use this mantra to weave community collaboration and engagement into everything that they do. They also talk through their hugely successful Spring Forward fundraising campaign and give practical tips and tricks on how to do a similar project. ---------------------------------------- TOPICS COVERED IN THIS EPISODE: Putting the community at the heart of the organisation. What good came out of the pandemic Practical tips for planning your own fundraising campaign. How to set a fundraising target. How do you measure a successful fundinaging campaign? ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - www.twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	04 Apr 2023	Live from RECHARGE! Optimising Operations Across Multiple Venues with Peter Ling from Ipswich Regent and Corn Exchange.	00:33:10
In this special episode of Arts & Everything in Between we are taking you to RECHARGE, Ticketsolve’s recent arts and culture forums in London and Dublin. The events were a chance to learn best practices for ticketing tactics, connect with others in the Ticketsolve Community and learn from top experts in the arts and culture industry. In this episode, you’ll hear from Peter Ling, Shows and Finance Manager at Ipswich Regent and Corn Exchange. Peter, shared Ipswich’s experiences on the radical changes at Ipswich that the team implemented post-Covid. Peter’s talk looks at how Ipswich faced dramatic changes in their organisation and how they faced these challenges with creative solutions that balanced their values and ensured a sustainable future. Peter shared in detail the changes Ipwich implemented to optimise operations across their multiple venues. He spoke candidly about the difficulties, but also how now they are really seeing the fruits of their labours. He discussed how tools within Ticketsolve have helped them to continue to evolve. If you are looking for ways to improve operations at your organisation by combining technology, automations and human engagement, this episode has some excellent practical guidance. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- RESOURCES https://www.zendesk.com/ https://ipswichtheatres.co.uk/ https://www.venuesipswich.co.uk/corn-exchange/ ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/ ---------------------------------------- About Peter Ling Shows and Finance Manager for Ipswich Regent and Corn Exchange Theatres, Peter manages the 1,551 capacity Ipswich Regent Theatre and 1025 capacity Corn Exchange. He focuses on implementing data-led improvement to theatre operations, box office management and audience development.
	27 Sep 2023	Benchmarking Best Practices with TRG Arts	00:51:04
TRG Arts' Senior Consultant, Tom Stickland joins host Lucy Costelloe to discuss how to use data and metrics as the foundation for strategies that help build loyal audiences for arts and cultural organisations. Tom explains the importance of identifying your organisation's definition of success and aligning metrics to long-term goals like patron loyalty and revenue resilience and avoiding short-term targets. Using TRG’s approach, organisations should look at historical data to set realistic growth projections and benchmark against industry data if gaps in your own data make it necessary. But what data should you focus on? Tom suggests focusing on key metrics like earned revenue percentage, patron activity rates, churn/attrition, data capture rates, and per cap ticket revenue and regularly measuring progress throughout the year rather than just at year-end. These sorts of regular checks, with small experiments - and being able to embrace failure when some experiments inevitably fail - is how your team can learn to quickly adapt and course correct versus and still hit all your long-term organisational goals. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Join the TRG Arts and Culture Benchmark: https://trgarts.com/benchmark Schedule a call with TRG Arts: https://trgarts.com/schedule-a-call Read more about the Think Tank Series: https://blog.ticketsolve.com/the-acc-think-tank-missing-the-mark-or-on-the-right-track https://www.ticketsolve.com/with-you/the-arts-culture-collective/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	01 May 2023	Live from RECHARGE! Panel Discussion: Augmenting Data in Your Decision Making	01:01:11
Data, data everywhere and no time to take a look (surely there is a poem about that right)? Data is everywhere, demographics, behavioural, social, impact - you name it - there is a measurement for it. It’s easy to get overwhelmed especially if you are time and resource constrained. But rather than burying your head in the sand - or worse - firmly digging in your heels while repeating “this is fine,” Recharge’s panel offers some practical and realistic ways to get to grips with your data in a way that makes the most impact with your limited time and resources. Join, Fiona Bell, CEO, Thrive Audience Development, Gail Jones, Communications Manager, Crescent Art Center, Becky Stewart, Assistant Arts Information and Education Officer, Island Arts Center, David Kinghan, Digital Content Manager, Ulster Orchestra, Miriam Crozier, Marketing Communications Manager, Ulster Orchestra, and Louise Boyce, Theater Manager, Alley Theater and learn how to use your data to do things better, but also make it easier and more streamlined for your team. The panel shares their insights and tips on battling the perma crisis in the arts and culture sector and the inevitable barriers you face. Can numbers solve every issue? As the panel tells it, probably not, but it might make things ever so slightly easier - especially if you are up to your ears in phallic lollies. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every few weeks as we interview arts industry experts and their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management - and every area - from theatres and music venues to festivals, museums, heritage sites and more. ---------------------------------------- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture industry? Get in touch! podcast@ticketsolve.com ---------------------------------------- RESOURCES A big thank you to our Recharge panel who took the time to not only be part of the workshops and research, but also to share their ideas and insights with others. Fiona Bell, CEO, Thrive Audience Development, https://wewillthrive.co.uk/ Gail Jones, Communications Manager, Crescent Art Center, https://crescentarts.org/ Becky Stewart, Assistant Arts Information and Education Officer, Island Arts Center, https://islandartscentre.com/ David Kinghan, Digital Content Manager, Ulster Orchestra, https://www.ulsterorchestra.org.uk/ Miriam Crozier, Marketing Communications Manager, Ulster Orchestra, https://www.ulsterorchestra.org.uk/ Louise Boyce, Theater Manager, Alley Theater, https://www.alley-theatre.com/ ---------------------------------------- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	12 Jun 2023	Live from RECHARGE! Recharge Your Mental Health with Maria Fleming	00:19:14
Artists have always championed initiatives of great social importance, often becoming beacons for social change. With this idea as their foundation, Irish charity, First Fortnight aims to challenge mental health prejudice through arts and culture. First Fortnight CEO Maria Fleming, discusses the charity’s annual festival whose aim is to create mental health awareness and end stigma. She delves into how unscripted conversations can help to change people’s perceptions about the ordinary experience of mental health. Maria also shares how her own experiences have shaped her thinking around mental health and the specific mental health challenges that we all faced during covid. In this episode, Maria also reminds us how important it is for people working in the arts and culture industry to take care of their own mental health as well; First Fortnight provides free mental health care to the whole of the cultural sector. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every two weeks as we interview arts industry experts and get their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management – and every area – from theatres and music venues to festivals, museums, heritage sites and more. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES A big thank you to Maria Fleming, CEO of First Fortnight. To learn more, participate or donate visit: https://www.firstfortnight.ie/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	07 Mar 2024	Empowering & Supporting Arts Communities with Celine Wyatt	00:50:30
We mark International Women’s Day with an inspiring interview with Celine Wyatt, Head of Creative Development and Learning at Blackpool Grand Theatre and a fellow of the Royal Society of the Arts. Celine shares her personal story of resilience, tracing the highs and lows of her career. She offers a profound look into the realities of working within the arts and cultural sector, highlighting the blend of passion, perseverance, and the need for systemic change to support professionals at all stages of their careers. Celine’s story is a testament to the strength found in creative resilience and the importance of community support in navigating the complexities of professional and personal life in the arts. What You'll Learn: What are the health inequalities facing women in the workplace? Including the impact of maternity and menopause on professional life. The systemic challenges faced by women in the workplace and the importance of advocacy for policies that support women's health and equality in the arts sector. How arts organisations can foster a supportive environment for both new talents and veteran professionals. How resilience can be nurtured within the community through storytelling and initiatives like the Story Led Resilience Programme can support mental health. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————- LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Blackpool Grand Theatre: https://www.blackpoolgrand.co.uk/category/creative-learningBoing Boing Resilience Framework: https://www.boingboing.org.uk/resilience/resilient-therapy-resilience-framework/ Follow Celine Wyatt (Twitter/X: @CelineHWyatt) to follow her ongoing work and advocacy in the arts community. —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Celine Wyatt for joining us and sharing her personal story and experience. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast. —————————————- ABOUT OUR GUEST Celine Wyatt is Head of Creative Learning at the Grand Theatre in Blackpool. She has a BA (Hons) in English and Drama with a Certificate in Education. Celine currently sits on the Royal Shakespeare Company (RSC) Education Advisory Panel and the Edge Hill University Employability Panel. Celine has worked in theatre, cultural and education sectors and has had positions as a Teacher, Arts Officer, Youth Worker, Schools Cultural Development Officer and Creative Learning Director. She is a Royal Society of Arts (RSA) Fellow, a Common Purpose Graduate, a Trustee of Zest Academy Trust, a Member of the Royal Society of Arts Evidence Champions Network, a Member of the Member Cultural Learning Alliance, an Arts Award Adviser and a Resilient Trainer. Celine is committed to enabling children and young people to build their capacity and resilience through creative experiences and processes.
	08 Jun 2021	Special Episode: A Socially-Distanced Summer Programme at Komedia Brighton	00:52:06
In this episode of The Arts and Everything in Between Podcast we welcome Paul Musselwhite of Komedia Brighton. Komedia is Brighton’s premier live entertainment venue presents one of the largest, most diverse arts and entertainment programmes in the UK. Hosted by members of the Arts Working Group, Paul will be sharing his team’s experiences of reopening with their summer programme and their first live performance which took place on Saturday, 22nd May. ---------------------------------------- ABOUT THE SOCIALLY DISTANCED PROGRAMME Komedia are back with a bang, with a six-week-long socially distanced #programme of #comedy, #music, #kids shows from Sat 22nd May - Sat 26th June! With the wind in their sails #KomediaBrighton used their unexpected interlude to throw their efforts into returning with an exciting and diverse selection of over 26 shows, so don't miss out! All shows on sale, so book now: https://www.komedia.co.uk/brighton/ Despite being open for only a few months of 2020, Komedia managed to win both the Chortle Awards Best Venue in the South for 2020 and the 2020 Trip Advisor Traveller’s Choice Award. Komedia’s programmers used their unexpected interlude to throw their efforts into returning with an exciting and diverse selection of over 26 shows, spanning from May 22 to June 26 whilst social distancing restrictions are in place. Tickets will be sold as tables of two, four and six to ensure safe distancing, and table service will be available at every show. ---------------------------------------- THE ARTS AND EVERYTHING IN BTHE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	12 Jan 2020	Episode 1 - Introduction to the Podcast with Nick Stevenson	00:03:55
It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ----------------------------------- TOPICS COVERED IN THIS EPISODE: Introduction to the podcast Why are we doing the podcast Who is the podcast for Sneak peak into Episode 2 How to become a guest on the podcast ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	14 Nov 2023	Imperfect Action: Fostering Change in The Arts	00:45:19
Sometimes in the pursuit of change, the desire to quickly make radical change can lead to a paralysis of action. How do you take the passion and drive for change and balance it with the hard practicalities of enacting real, authentic transformation? In this episode of the Arts and Everything In Between podcast, host Lucy Costelloe talks to Katie Parry, Director at Supercool Design about how arts and culture organisations can channel their passion for change without getting overwhelmed. Katie shares her learnings from Supercool, a web design agency focused on the arts and culture sector and discusses tangible steps organisations of all sizes can take to make lasting positive impacts. You’ll learn: The importance of starting somewhere, even if imperfectly. How small steps can make the biggest impacts. Internalising change can help make transformation a core part of your organisation. Transparency is key to encouraging others. Why partnering up can help ease the pressures of change. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Good Agencies Summit: https://www.agencyhackers.com/good-agencies-summit/ Supercool + Sustainability: https://supercooldesign.co.uk/green Act Green Reports: https://supercooldesign.co.uk/blog/supercool-sessions-10-act-green-2023-findings-revealed https://www.indigo-ltd.com/blog/act-green-2023-report-released Julie’s Bicycle: https://juliesbicycle.com/ Theatre Green Book: https://theatregreenbook.com/ Supercool + Inclusion: https://supercooldesign.co.uk/supercool-inclusivity Supercool + Accessibility: https://supercooldesign.co.uk/access-resources —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	24 Jul 2023	The Show Must Go On, with Dr. Kirsty Sedgman	00:40:48
We’ve seen the headlines: misbehaving, rude and disruptive audiences threatening and even assaulting staff and ruining performances for everyone. What is going on? What happened to the unwritten rules of audience etiquette? From customer-facing industries to public transport and cafes, interpersonal altercations seem to be happening everywhere. In this episode, we sit down with Dr. Kirsty Sedgman, author, lecturer and award-winning scholar specialising in audience research and cultural value from Bristol University, to discuss how audience behaviour has changed and the challenges faced by the industry in maintaining a welcoming and respectful atmosphere. Throughout the episode, we explore the intricate dynamics of theatre etiquette and what is acceptable behaviour; from phones and snacks to dress codes and applause protocol. It's clear that there are complex issues at play, including exclusionary expectations that need to be tackled. We delve into the historical roots of silence and reverence in the theatre and discover how social structures and expectations have shaped our perceptions of reasonable behaviour. By clinging to tradition are we inadvertently excluding certain audiences, and perpetuating inequities? Kirsty reminds us of the importance of making accommodations for individuals with different needs as well as for community outreach, and the need to ensure inclusivity and a sense of togetherness. Thank you to our incredible guest, Kirsty Sedgman, for joining us, and we can't wait to delve further into her book. Don't miss out on this enlightening and thought-provoking episode! —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Thank you to our incredible guest, Kirsty Sedgman, Author, Lecturer and Doctor of Audiences. To learn more about Kirsty's work, visit: https://kirstysedgman.com/ You can also find her book, "On Being Unreasonable," in your favourite bookshops. —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	24 Sep 2024	Unlocking Audience Engagement with Áine McCarron from Thrive	00:42:06
In this episode of The Arts and Everything In-Between Podcast, host Ella sits down with Áine McCarron, Head of Sector Development at Thrive, to delve into the essential work Thrive is doing to support arts organizations in Northern Ireland. The discussion covers audience engagement, the impact of the cost-of-living crisis, and key research insights that help organizations better understand and serve their communities. In this episode, you’ll discover: Insights from Thrive’s groundbreaking audience engagement research, including the Impact Survey and Northwest Survey Project. How the cost-of-living crisis has influenced arts engagement, with a focus on how specific demographics are affected. Áine’s personal journey from journalism to arts sector leadership, and her passion for storytelling in audience data. Real-world examples of how Thrive’s data helps organizations tailor their approach to audience development and community support. Whether you're in the arts sector or simply interested in how data can shape cultural engagement, this episode provides a rich perspective on the evolving needs of arts audiences. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Find out more about Thrive: https://wewillthrive.co.uk/ Discover their IMPACT survey: https://wewillthrive.co.uk/audience-insights/reports/audience-insights-the-impact-of-the-cost-of-living-crisis Discover their North West Project: https://wewillthrive.co.uk/audience-insights/reports/the-north-west-project-resources —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Áine for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
	20 Mar 2020	Special Episode - How the arts sector can get through the COVID-19 outbreak	00:27:26
In this special episode, we discuss COVID-19, its effect on the arts sector and what help and guidance is out there for organisations, freelancers and anyone working in the arts. This episode of The Arts & Everything In Between Podcast includes Michelle Wright, Chief Executive of Cause4 and Programme Director of The Arts Fundraising and Philanthropy at Cause4. Michelle explained what guidance and advice is out there for the arts sector and how the industry will get through this. ----------------------------------- TOPICS COVERED IN THIS EPISODE: How resilient is the arts industry? What support is out there for venues, galleries, freelancers etc.? How do you message donors at this time of uncertainty? Approaches to strategy in crisis Tools organisations can use like the Ticketsolve Exchange Tool or the Spektrix Ticket Converter Tips for working at home (probably new to a lot of venue based people) -------------------------------------- FURTHER READING & RESOURCES: Recommended further reading to keep up to date on the latest developments in the sector - sign up to these newsletters: Ticketsolve Resource https://www.ticketsolve.com/blog/resources-arts-and-cultural-organisations-covid-19/ AMA Resource Page https://www.a-m-a.co.uk/coronavirus-covid-19-resources/ Arts Fundraising and Philanthropy Power Hour sessions https://www.eventbrite.com/e/emergency-power-hour-tickets-100113209304 Advice for Organisations Who sell Tickets https://artsfundraising.org.uk/news/advice-arts-and-cultural-organisations-selling-tickets Tips for working at home - https://www.ticketsolve.com/blog/working-home-tips-and-advice-arts-industry/ Rubber Cheese Resources - https://www.rubbercheese.com/insights/useful-resources-for-the-attractions-and-travel-industry-during-the-covid-19-outbreak/ Ticketsolve Exchange Tool https://www.ticketsolve.com/blog/ticket-exchange-tool-helping-address-current-challenges-event-cancellations/ Spektrix Ticket Converter https://support.spektrix.com/hc/en-us/articles/360006701057 ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	22 Aug 2024	Collaboration and Community Building with Caroline Wynne, Artscope	01:07:36
In this episode of The Arts and Everything In-Between Podcast, host Priya Patel sits down with Caroline Wynne, founder and director of Artscope, to explore the intricacies of collaboration, community building, and managing arts projects with multiple stakeholders. With over 30 years of experience in the arts as a performer, educator, and program manager, Caroline shares her journey from music education to pioneering event management in Ireland. In this episode, you’ll discover: The evolution of audience engagement and community involvement in the arts, particularly how education and strategic planning have transformed public participation in cultural events. Insights into genuine collaboration, including the challenges and successes Caroline has experienced while working on international projects like the Creative Connections Festival in Sitges, Spain. The impact of digital tools and social media on the arts sector, from easing communication and collaboration to expanding the reach and impact of artistic events. Real-life examples of how Artscope has fostered creativity and connection, from organizing national and international festivals to supporting the growth of Irish music on the global stage. Whether you’re an arts manager, performer, or simply passionate about the arts, this episode is packed with valuable lessons on building strong community ties, navigating the complexities of collaboration, and staying inspired in the ever-evolving world of arts management. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Find out more about ArtScope: https://www.artscope.ie/ Discover Creative Connexions: https://www.creative-connexions.eu/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Caroline for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
	15 May 2023	Live from RECHARGE! Missing Audiences and Legitimate Interest Communications	00:34:32
What if you could double the number of people your organisation was able to meaningfully engage with? What if you could do it easily and quickly - without spending any money? Join Anna Walsh, Director of Theatre Forum, Aoife Demel from Mermaid Arts Centre, Marie Claire Cowley, from An Táin Arts and Ticketsolve’s Aoileann Ní Riain as they discuss how legitimate interest can be used to re-engage with customers. Originally a discussion presented at Recharge, the panel talks through how they worked through legitimate interest, balancing tests, and more using a step-by-step process and templates. You’ll hear how Mermaid and An Táin identified the best customer segment to target and, using legitimate interest, refreshed communications with that segment, to encourage customers to return. Ticketsolve’s Aoileann Ní Riain also explains how quickly and easily legitmate interest can be set up with Ticketsolve. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Every couple of weeks join Ticketsolve as we interview arts industry experts to get their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management - and every area - from theatres and music venues to festivals, museums, heritage sites and more. ---------------------------------------- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture industry? Get in touch! podcast@ticketsolve.com ---------------------------------------- RESOURCES A big thank you to Anna Walsh, Director of Theatre Forum, Aoife Demel from Mermaid Arts Centre, and Mary Claire Cowley, from An Táin Arts for sharing their insights, and a special thank you to Indigo and their work on Missing Audiences Survey Ireland. For more information check out: https://www.antain.ie/ https://www.mermaidartscentre.ie/ https://theatreforum.ie/forum-notice/24-august-marketing-forum/ https://vimeo.com/740684609 https://www.indigo-ltd.com/research-programmes/missing-audiences-ireland-survey https://www.culturehive.co.uk/resources/research-missing-audiences/ ---------------------------------------- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	25 Jan 2021	Special Episode: Lockdown 3.0 with Andrew Thomas	01:00:22
This episode, Paul Fadden of Ticketsolve is joined by Andrew Thomas a South Wales-based ticketing industry consultant and Director of the Ticketing Professionals Conference. In a career spanning just under than 25 years, he has worked as a vendor, venue operator and consultant in both the sports and performing arts sectors. Paul and Andrew chat through how do we ensure, when we finally reopen, that we implement the most important changes so that we don’t fall behind again. ----------------------------------- TOPICS COVERED IN THIS EPISODE: The impact of Three lockdowns on the sector The Art of Competition Is online culture still exclusive, not inclusive? The Sector has always been slow to embrace change, but over the past 9 months, we’ve seen the capacity and speed at which arts professionals can work at. What would you be doing now if you were running an arts organisation planning for another reopening? ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	02 Aug 2024	From Ashes to Art: How AI is Reshaping Museums, and Culture & Heritage	00:42:06
In this exciting episode, host Priya Patel sits down with Lucia Cipollina Kun, a final year PhD student at the University of Bristol, to discuss the transformative role of AI in the arts, culture, and heritage sectors. Lucia shares her journey into AI and its applications in art restoration, preservation, and beyond. You’ll learn: How AI is being used to restore and preserve cultural heritage, including damaged frescoes and paintings, by identifying patterns and suggesting restoration methods without damaging the originals. The groundbreaking work on the Herculaneum papyri, where AI and machine learning help read ancient texts without unrolling or damaging them, revealing millennia-old poetry and thoughts. The innovative use of AI in museums, such as the Tate Britain project, where audience engagement is enhanced through interactive tools that allow visitors to reimagine and expand traditional artworks. The potential of AI to handle tedious tasks in museums, like cataloging small artifacts or identifying patterns in archaeological sites, demonstrating how technology can preserve history while making it more accessible and engaging for future generations. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Lucia's Twitter: https://x.com/luciackun?lang=en Github: https://artrestoreai.github.io/ Instagram: https://www.instagram.com/artrestoreai/ LAION AI: https://laion.ai/ Vesuvius Challenge (for the Herculaneum papyrus): https://scrollprize.org/ The Repair Project in Pompeii: https://www.repairproject.eu/ AI used in the Natural History Museum in the UK: https://www.nhm.ac.uk/press-office/press-releases/natural-history-museum-to-lead-new-national-programme-to-digitis.html AI used in Notre Dame: https://www.lemonde.fr/en/culture/article/2023/11/26/using-artificial-intelligence-to-excavate-the-memory-of-notre-dame-cathedral_6289489_30.html —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Lucia for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
	05 Feb 2020	Episode 3 - Inside Liverpool's Royal Court with Iain Christie	01:03:15
What makes one of the largest production houses in the UK tick? This week Nick chats to Iain Christie from Liverpool’s Royal Court and learns how they have managed to break down barriers between themselves and their audiences and used that engagement (plus some other unique strategies) to maximise revenue. Iain also shares how Liverpool’s Royal Court planned and executed the theatre’s most recent major redevelopment work. ----------------------------------- TOPICS COVERED IN THIS EPISODE: Liverpool’s Royal Court’s major redevelopment How to go about raising funds for a redevelopment project How to get audiences interested in what you do Changing the audience perception of traditional theatre Ticketing and audiences are only one part of the business How to maximise revenue using different strategies ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you’d like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	11 Apr 2024	Creative Resilience, Entrepreneurship and Data-Driven Marketing	00:46:42
In this episode of The Arts and Everything in Between, Lucy speaks to Lynn Aitchison, founder of marketing agency Evolare, as part of our series celebrating International Women's Day, featuring women sharing stories of creative resilience. Lynn discusses her journey through the arts and cultural sector, including through her significant roles at After Digital and involvement in projects like the Old Vic's Google grants and ads campaign. She shares insights into the importance of budget management for organisational growth, offering tips and strategies for effective arts marketing. She shares her perspective on the value of continuous learning, curiosity, and maintaining a growth mindset amidst the fast-paced evolution of digital marketing tools and platforms. Have a listen for practical advice on leveraging digital marketing strategies and tools to enhance your organisations' marketing efforts, based around Lynn’s expertise and her approach to overcoming challenges and seizing opportunities in marketing. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————- LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Evolare Digital: https://evolare-digital-c1e7530507bcda609c59345.webflow.io/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Lynn for joining us and sharing her experience. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast. —————————————- ABOUT OUR GUEST Lynn Aitchison is an award-winning marketing professional specialising in digital with 13 years’ experience across a wide variety of industries and a proven track record of delivering ROAS driving strategies. She has experience across a wide range of sectors including, luxury goods, B2B, premium drinks, performing arts, visitor attractions and the adventure sports industry. Her newest endeavour, Evolare Digital, of which she is CMO and Founder, sees her working with a wide variety of clients - especially startups and SMEs to improve customer acquisition and retention through innovative, impactful strategies and campaigns.
	14 Aug 2023	Live from Recharge! Sustainability and the Arts	00:12:44
This week we head back to Recharge to hear from Ticketsolve’s Emma Young on one of the most pressing issues we are all facing today: sustainability and the looming climate emergency. The call for a greener future is loud, clear, and persistent. But what role does the arts and culture sector play in this dialogue? As arts venues and organisations across the UK and Ireland grapple with the challenges of the climate crisis, Ticketsolve's Emma Young sheds light on some essential steps we can take towards a sustainable arts and culture landscape. In this episode you’ll learn about: The UK's Net Zero Strategy and the government’s 10-point plan aimed at decarbonising the nation by 2050. Useful Resources: An overview of valuable resources including the Theater Green Book, Julie’s Bicycle, and the Arts Council England Environmental Program to guide you on your green journey. Sustainability Leaders: Sheem Satir, the first green certified theatre on the Isle of Ireland and Lime Tree Theatre’s innovative LED Green Initiative. Core Eco Values for Arts Organisations and the need to reflect our environmental commitment in the art we produce and the companies we collaborate with. Five Green Steps: Emma shares actionable steps that can be implemented at venues. Paperless solutions, targeted mail-outs, and creative eco ideas are just the beginning. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Arts Council England Sustainability: https://www.artscouncil.org.uk/developing-creativity-and-culture/environmental-responsibility Theatre Green Book: https://theatregreenbook.com/ Julie's Bicycle: https://juliesbicycle.com/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	17 Apr 2023	Live from RECHARGE! Data Spark: Using Data to Tackle Organisational Challenges	00:29:01
Get Recharged! In this episode, Lucy Costello talks about The Arts & Culture Collective - a Ticketsolve initiative - that explores the main challenges facing arts organisations. She takes us through what they have learnt so far. The initiative looked to understand how the arts and culture industry uses data in times of great uncertainty, and how data helps to inform innovative practices. The aim is to see how these practices can lead to greater sustainability throughout the sector. Lucy reveals how challenges such as fundraising, changing tastes, relevance, leadership, diversity and technology have shifted from 2016, through the pandemic to now. And how the Arts and Culture Collective, questioned really questioned their data, their data practices and what they really wanted and needed data for to help make positive organisational changes that stick. This is part one of a two part series, in the second part, you will hear from the participants of the study and hear, in their own words, their experiences and insights around data, data driven organisations and decision making. A big thank you to the Irish Research Council for their collaboration! ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- RESOURCES Interested in learning how to use your data better? Want to work with organisations who are looking for better ways to do things and safeguard our industry? Join us! The Arts & Culture Collective is a cohort of organisations across the UK and Ireland, looking at the biggest challenges facing the arts and how we can tackle them together. https://www.ticketsolve.com/with-you/the-arts-culture-collective/ Irish Research Council ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	13 Dec 2022	Episode 10 - Untangling the Knots around Accessibility with Catherine Turner	00:58:00
This episode of The Arts and Everything in Between Podcast features Catherine Turner, trustee for Colchester Arts Centre, a technology accessibility advisor and an enthusiastic patron of many art forms. She’s also a disabled person with a love of swimming and a hatred of bananas. Catherine provides her expertise on website accessibility and what you and your team can be looking at within your organisation to keep accessibility high on your agenda. She shares her own experiences openly and honestly. Hosted by Lucy Costelloe, this session looks at how we can navigate through the complexities of digital accessibility and address key points that everyone needs to consider today. TOPICS & RESOURCES COVERED IN THIS EPISODE: Alt Text - Catherine focuses on the importance of alt text in enhancing the user journey for website visitors using assisted technology. Video Content - Catherine challenges the assumption that all video content is accessible. She shares the tiers of accessibility available through video content. Providing A Human Touch - The episode speaks of the importance of keeping it human. An informed customer path & accessible online journey - speaking about all the considerations that James & Catherine looked at throughout the latest accessibility developments to Ticketsolve, including basket timeout limits, screenreaders and dynamic content, avoiding biases, seat editor & importance of reaching a person. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ----------------------------------------
	22 Jul 2020	Special Episode: The Arts Working Group and Industry Suppliers	00:53:08
In this special episode of The Arts & Everything In Between Podcast, members of the Arts Working Group join Paul Fadden of Ticketsolve as they sit down with some of the biggest industry suppliers of the UK. The Arts Working Group discuss how the current crisis has affected suppliers, agents and production services to theatres and arts venues, what innovations their companies have developed to help theatres post lockdown, what work practices and changes have been made to adapt to ‘the new normal’, how they see the future of the arts post Covid-19, and what theatres and suppliers can do to support each other. ---------------------------------- SUPPLIER PANELISTS: Adam Blaxill of Stage Electrics and PLASA Stage Electrics Stage Electrics opened in 1979 as a group of people who were passionate about theatre lighting and sound equipment. Three decades on, they are now one of Europe's leading suppliers of stage lighting and sound equipment to the entertainment industry. In addition to an extensive sales portfolio, their services include theatre installations, testing & inspection and maintenance. Adam Blaxill is Operations Director of Stage Electrics, technical solutions supplier to theatre, entertainment, communication, and education industries. PLASA PLASA is the lead international membership body for those who supply technologies and services to the event and entertainment industries. The Association works to ensure that each sector is fully represented and plays an active role in highlighting best practice and safe working conditions. Adam is currently the Chair of PLASA and will represent the body during the discussion with the Arts Working Group. PLASA is calling for meaningful support from government until the industry is allowed to operate in a way that is not limited by social distancing policies. For more, follow #WeMakeEvents. Ben Hatton of Live Nation's Cuffe and Taylor Cuffe and Taylor are live music promoters based in Preston. Founded in 2009 by Daniel Cuffe and Peter Taylor, their flagship events include Greenwich Music Time, Lytham Festival and the Scarborough Open Air Theatre. In 2017, Cuffe & Taylor joined the Live Nation Family. Ben Hatton is Director of Theatre Touring for Live Nation's Cuffe and Taylor. Brian Reilly of PSI Production Services Ireland is located In Belfast and Dublin and holds Ireland’s largest stock of professional lighting equipment for hire or sale. Established in 1996, their team have provided technical solutions that meet the growing demand within the corporate, arts, and entertainment industries for high-quality events delivery. Brian Reilly is Director of Production Services Ireland. -------------------------------------- FURTHER READING & RESOURCES: Arts Advocacy Toolkit https://mailchi.mp/c82ec42bc616/arts-advocacy-toolkit Arts Working Group Open Call Webinar Video Catch Up https://mailchi.mp/553499e5f781/artsworkinggroup-webinarcatchup Arts Working Group Open Call Webinar Resources https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar1/ Arts Working Group Q&A https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar-questions-and-answers/ Arts Working Group Recovery Toolkit: Module 1 Reopening with Clear Communications https://mailchi.mp/24d1a01b137b/reopening-toolkit The Arts Marketing Association (AMA) are launching a new Service Provider membership It’s for organisations working to provide products and services in the arts, culture and heritage sector, and gives you high-quality access to their community of over 2000 members — including a listing in a new Service Provider Hub and opportunities to share the support you offer in a resource area. Register your interest to be among the first to hear more: https://www.a-m-a.co.uk/service-providers/ COVID-19 Venue Guidelines for Reopening Video https://www.ticketsolve.com/blog/covid-19-venue-guidelines-video-resource/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join presenters as they interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	07 Aug 2020	Special Episode: A UK Theatre Success Story: Hertford Theatre Reopening	00:34:40
In this special episode of The Arts & Everything In Between Podcast, we speak to Emma Parlow Marketing and Audience Development Manager & Ben Cannell Front of House Manager about reopening the Hertford theatre during these challenging times. Ben talks through all the operational considerations Hertford have implemented to ensure audiences and staff are kept safe as they reopen their cinema programme. He also discusses the implementation of various different socially distanced seating plans to help achieve the maximum capacity. Emma discusses how they had to win the hearts and minds of their audiences with clear pre and post communications while programming a selection of films that appeal to a wide range of their audiences. Ben and Emma have kindly offered to share all of their reopening resources with the wider arts community, please email them at ben.cannell@hertfordtheatre.com and emma.parlow@hertfordtheatre.com. ---------------------------------- TOPICS COVERED IN THIS EPISODE: A quick history of the Hertford Theatre Hertford struggles during COVID 19 Working with a skeleton staff, merging roles Staying positive and not getting overwhelmed How to reopen again Programming Socially distanced seating plans Audience and team members safety Correct sanitation Clear communication strategy Demographic of attendees The enormous goodwill of attendees -------------------------------------- FURTHER READING & RESOURCES: Arts Advocacy Toolkit https://mailchi.mp/c82ec42bc616/arts-advocacy-toolkit Arts Working Group Open Call Webinar Video Catch Up https://mailchi.mp/553499e5f781/artsworkinggroup-webinarcatchup Arts Working Group Open Call Webinar Resources https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar1/ Arts Working Group Q&A https://www.ticketsolve.com/blog/arts-working-group-open-call-webinar-questions-and-answers/ Arts Working Group Recovery Toolkit: Module 1 Reopening with Clear Communications https://mailchi.mp/24d1a01b137b/reopening-toolkit The Arts Marketing Association (AMA) are launching a new Service Provider membership It’s for organisations working to provide products and services in the arts, culture and heritage sector, and gives you high-quality access to their community of over 2000 members — including a listing in a new Service Provider Hub and opportunities to share the support you offer in a resource area. Register your interest to be among the first to hear more: https://www.a-m-a.co.uk/service-providers/ COVID-19 Venue Guidelines for Reopening Video https://www.ticketsolve.com/blog/covid-19-venue-guidelines-video-resource/ ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join presenters as they interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	07 Jul 2023	Live From UK Theatre, Theatre and Touring Summit	00:13:56
UK Theatre and Society of London Theatre's Theatre and Touring Summit, (formerly ‘Symposium’) took place this summer at The Brewery, London, bringing together theatre professionals from across the UK to highlight the issues facing the sector, and explore solutions to improve the landscape for theatre in 2023 and beyond. The Summit helped strengthen connections between industry peers, to promote best practice insights and to unearth practical solutions to enable the industry to continue to bring high-quality theatre to wider audiences across the UK. We caught up with Minstead Trust, Indigo, Riverside Theatre, MRC Presents & ShowPlanr, Creu Cymru, Arts Marketing Association, Trinity Arts Centre, Arts Council England and many others who shared their thoughts and about the conference and what they hoped to learn from the much loved annual networking and learning event. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every two weeks as we interview arts industry experts and get their take on the biggest issues facing the arts and culture world today. You’ll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management – and every area – from theatres and music venues to festivals, museums, heritage sites and more. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES A big thank you to Catherine Turner for her invaluable insight and guidance. https://www.linkedin.com/in/catherine-turner-0a09a68/?originalSubdomain=uk —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	23 Mar 2023	Episode 13 - World Theatre Day: Love Your Local Theatre with Jamie Snelgrove	00:39:41
On this episode of the Arts & Everything in Between Podcast, we are celebrating World Theatre Day with the exciting launch of Theatre Token’s Love Your Local Theatre 2023 campaign! Lucy Costello, Head of Marketing at Ticketsolve, sat down with Head of Theatre Tokens - and long time arts management professional - Jamie Snelgrove, to get a sneak peek into this year’s Love Your Local Theatre campaign, which includes some amazing incentives to get audiences back into theatres. In this episode, Jamie shared his concerns about the continued challenges facing theatres around audience hesitancy and last minute booking behaviours. He explains how partnership with The National Lottery (who has put £1 million into the campaign), will encourage audiences to start booking again through a free £25 theatre voucher scheme which launches today - 27th of March - in celebration of World Theatre Day. Jamie and Lucy also discuss Theatre Tokens’ (a non-profit and part of UK Theatre and SOLT) mission of supporting theatres, however possible and the ways that theatres can get the support they need. ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- RESOURCES Want to be a participating theatre in the Love Your Local Theatre Campaign? Visit https://www.theatretokens.com/ for more information or contact us via any of our social channels and we’ll put you in touch with Jaime directly! Love Your Local Theatre free £25 vouchers: https://loveyourlocaltheatre.com/ UK Theatre: The UK’s leading theatre and performing arts membership organisation. https://uktheatre.org/ Society of London Theatre: Championing theatre and performing arts since 1908. https://solt.co.uk/ ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	05 Sep 2023	Rising Stars: A Conversation with Young Performers on Arts and Culture 2.0	00:21:41
Being a professional actor has always been challenging but rewarding. It is a competitive industry, where you have to have persistence and a thick skin to make it. But what do young performers think about their future in the industry? We sit down with three young actors Lizzie Austin, Chloe Wright and Elias Prosser who are embarking on the next phase of their careers and learn what they hope for in the future and what challenges they face. We touch on why drama schools are important for a future in acting and hear about how many young actors are looking towards the small screen rather than the stage. We also talk about how the rise of new technologies has created shorter attention spans, but that even for young people - traditional theatre still has its place. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES and BIOS Lizzie Austin is pursuing a BA in acting at East 15 and was most recently cast in Goodbye Rosetta. Chloe Wright is taking a gap year to focus on preparing for auditions and hopes to pursue a higher level degree in acting next year. She was most recently cast in Goodbye Rosetta. Elias Prosser is currently playing the Artful Dodger in Theatre Royal Brighton's production of Oliver!, opening in 2024. He has also had roles in Grease and Sister Act. He is also planning on auditioning for drama schools this year with a focus on musical theatre. —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/
	04 Feb 2022	Episode 8 - Augmenting Decision-Making: The role of data has changed	00:19:38
Faced with unprecedented challenges we never expected, Arts professionals have been under immense pressure for over two years and it’s making us all reflect and think differently. While we might have assumed that it would all get easier with the easing of lockdown, we are more aware of the current challenges impacting creative teams and feel pretty certain that we’ll be facing more as we move into the next stages of recovery. The pressure you feel to make tough decisions won’t go away unless we can find better solutions to problem-solving and critically reflect on how we inform our organisational strategies, and the solutions need to be heavily trialled and tested. This episode of The Arts and Everything in Between is hosted by Lucy Costelloe and provides an insight into a new project which Ticketsolve is focusing on for the next three years. In collaboration with the Irish Research Council, this project will identify resilient methods and agile practices around decision-making in times of crisis and in the re-opening of the arts sector in the UK and Ireland. This new knowledge can then be translated into methods to inform business model innovation and sustainability across the sector and you can find out more in this episode! ---------------------------------------- TOPICS AND RESOURCES COVERED IN THIS EPISODE: Why it’s time to solidify the use of data within your organisation Our plans for this project Building new frameworks around agile practices and sustainable models Farnham Maltings podcast episode More information about the Ticketsolve Transformative Change Project ---------------------------------------- THE ARTS AND EVERYTHING IN BETWEEN PODCAST It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! ---------------------------------------- WANT TO BE ON THE PODCAST If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com ---------------------------------------- FOLLOW TICKETSOLVE Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve Instagram - www.instagram.com/ticketsolve/
	12 Feb 2024	Fail Fast, Learn Fast, Succeed Fast: Arts Management with Gail Jones	00:39:09
Failing fast means trialling, testing, learning and reshaping so you can succeed. But what does that mean for arts management? How can a fail fast mentality help push arts organisations forwards? In this thought-provoking episode of "The Arts and Everything in Between," host Lucy Costelloe sits down with Gail Jones, Communications Manager at the Crescent Arts Centre, to explore what it means for arts organisations to adopt a fail-fast mentality. Gail shares Crescent’s strategies for innovation, community engagement, and how they navigate the complexities of arts management by embracing failure as a pathway to rapid learning and growth. You’ll learn: 1. How a fail fast approach facilitates learning, growth, and innovation within organisations. 2. How Crescent has embraced failure as an opportunity for learning with specific examples such as their pricing strategies. 3. The benefits of Crescent’s Associate Model which brings in external expertise into the organisation to support programming and audience engagement. 4. Tips when considering the fail-fast approach, including how to get started, the importance of embracing vulnerability, and the value of external collaborations. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Crescent Arts Centre: https://crescentarts.org/ Arts Professional: How to Curate a Festival: https://www.artsprofessional.co.uk/magazine/article/how-curate-festival Pay What You Decide Case Study: https://blog.ticketsolve.com/a-case-study-with-thrive-crescent-arts-centre —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Gail Jones for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, share the podcast with your colleagues and peers!
	19 Jan 2024	Opening Doors for All: Funding Arts for the Future	00:34:17
As arts leaders, being able to navigate today’s giving landscape for the best opportunities is critical. Strategic thinking around fundraising can strengthen arts, culture and heritage organisations themselves, and also the communities they work within. In this episode of the Arts and Everything In Between podcast, host Priya Patel speaks to senior consultant for arts and heritage, Liz Purchase of Philanthropy Company. Liz shares her extensive expertise in fundraising and development, delving into the crucial role that diverse fundraising strategies play in building resilient and inclusive cultural organisations. Liz shares insights on how arts and cultural organisations can build financial independence and stability through varied funding sources, from public grants to individual donations, and how more stable funding can help organisations engage new audiences. You’ll learn: More about Arts Council England’s ‘Let’s Create’ strategy. Why diverse funding sources create sustainability over the long term. How funding strategies can help you realise your mission and goals in unique ways. How organisations like Philanthropy Company can help. —————————————- ABOUT OUR GUEST Liz Purchase is a Senior Consultant for Arts and Heritage at the Philanthropy Company. Liz has extensive fundraising and development experience in the arts, heritage, and culture sectors, having worked closely with the development and senior management teams of national organisations, including English Heritage, Historic England, the Royal Academy of Arts, and the National Churches Trust. She has supported several high profile multi million pound capital projects and secured six and seven figure grants from the National Lottery Heritage Fund, formerly HLF, Arts Council England, and Private Charitable Trust. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————- RESOURCES Philanthropy Company is a fundraising consultancy dedicated to providing strategic advice, practical support, and expert training for charitable organisations, philanthropists, and corporate donors seeking to improve lives and transform futures. Philanthropy Company: www.philanthropycompany.com LinkedIn: https://uk.linkedin.com/company/philanthropy-company 10 Factors to Consider in Fundraising: https://philanthropycompany.com/ten-factors-to-consider-in-fundraising/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/

Enhance your understanding of The Arts and Everything In Between with My Podcast Data

At My Podcast Data, we strive to provide in-depth, data-driven insights into the world of podcasts. Whether you're an avid listener, a podcast creator, or a researcher, the detailed statistics and analyses we offer can help you better understand the performance and trends of The Arts and Everything In Between. From episode frequency and shared links to RSS feed health, our goal is to empower you with the knowledge you need to stay informed and make the most of your podcasting experience. Explore more shows and discover the data that drives the podcast industry.

About us Privacy Policy

The Arts and Everything In Between (Ticketsolve)

Explore every episode of The Arts and Everything In Between

ABOUT THE SOCIALLY DISTANCED PROGRAMME

Enhance your understanding of The Arts and Everything In Between with My Podcast Data