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The Art of Communication (Greg Rice)

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Pub. DateTitleDuration
13 Jan 2021082: Tammy Gooler Loeb | Ask Power Questions and Listen Better00:44:27

Are you thinking about the career path you want to take but still cannot figure it out? Do you want to switch careers? Are you wondering why your company keeps on losing employees? Whether you are an employee who wants to start all over again or an employer who wants to retain people, this episode is for you. Tammy Gooler Loeb joins us today to talk about coaching, switching careers, and facilitating better communication with people. Tammy is an executive and career coach, speaker, facilitator, and the voice behind the Work from the Inside Out Podcast. 

Volumes up! Dive into this episode and learn from Tammy how we can have better communication by asking power questions and listening better!


In this Episode:


[00:01 - 04:36] Opening Segment

  • Boost your EQ by 10% and sales by 20%
  • Link below 
  • I introduce and welcome Tammy Gooler Loeb
  • Executive and career coach
  • Podcast host
  • Speaker 
  • Facilitator


[04:37 - 14:07] What Coaching Really Is 

  • Tammy shares her humble beginnings as a career coach
  • Started in the community mental health space
  • Always interested in helping others figure out their life plans
  • She breaks down what coaching is and what it is not
  • A facilitator and partner, not an instructor or consultant
  • Facilitates growth
  • Asks power questions
  • Helps people craft plans and goals
  • Challenges people to reach their goals 
  • She walks us through the process of determining a career or life path 
  • What have you done so far?
  • What do you like?
  • What are your values? 
  • How are those values honored or stepped on? 
  • What lights you up? 


[14:08 - 25:53] The Reality of Switching Careers

  • Tammy talks about the 2 ways to switch careers
  • Apply your current skills to another industry
  • Learn a new skillset
  • She tells us a story about an individual who switched careers
  • From software engineering to affordable housing
  • Started volunteer work
  • Developed relationships with the community
  • Build his knowledge base on affordable housing
  • Worked on his comfort level
  • Tammy drops doable tips for leaders and entrepreneurs to retain staff
  • Check with people regularly 
  • Follow up with their ideas 
  • Study great leaders and other role models 


[25:54 - 33:52] Better Communication 

  •  Tammy mentions some role models you can emulate
  • Warren Bennis
  • Peter Drucker
  • Bill Gates
  • Ask power questions better 
  • Open-ended
  • Not answered with a yes or no or a single word
  • Usually a “what,” “how,” and “why”
  • Self-reflective
  • Listen better
  • Ask a great question then just be quiet 
  • Put yourself in the other person’s shoes 


[33:53 - 42:21] Preparation Before Switching 

  • The most impactful...
18 Nov 2020066: James Beck | The Power of Giving Beck00:53:59

Some of us can really relate to carrying years of pain through our life physically and emotionally. Today’s guest James Beck, author and owner of Beck Balance and Give Beck, believes that just minutes of light-touch and self-care can remove it. By balancing mind, body, spirit, he shows people how to rewire the mind and help them become their best selves. Having broken years of generational dysfunction himself, James gives back by teaching others to lead a service-mindset life inspiring efficiency, productivity, collaboration, and retention.

I can’t wait to jump in and learn from James how powerful it can be to give back and what we can do today to start the cycle.

In this Episode:


[00:01 - 11:53] Opening Segment

  • I introduce and welcome James Beck
  • A bit about James 
  • Gave everything away to travel and help people 
  • Chiropractor 
  • Register for the next workshop! 
  • Receive a 30% discount by typing code ‘Greg’
  • James gives us some background on his story
  • Day of Reckoning 
  • Massage therapist and worker on Biggest Loser previously 
  • Reached the peak of the wrong mountain 
  • The need to make an impact 
  • The ancient structure of the brain 
  • The Rich Young Ruler 
  • James’ relationship with his dad 
  • Gave everything away and travelled the country serving 
  • The filter of friends 
  • The most powerful friends 
  • Had been investing in the wrong people 


[11:54 - 21:04] Giving Beck 

  • James talks about finding people to help
  • Connections through friends 
  • Vetting strangers 
  • Broadcasting the experience 
  • Stories and lessons serving state to state 
  • Waiting for ice cream 
  • Warning of the Demons 


[21:05 - 34:45] The Power of Connection and Conversation 

  • James talks about his lessons of communication along his journey
  • Serve and give value first 
  • Don’t push or control the narrative 
  • Wait to be asked 
  • Breaking habits 
  •  James talks about lessons learned in the time growing up with foster kids 
  • Shame and anxiety 
  • The replay of the childhood into adulthood
  • Shining the light on the problem 
  • Creating purpose through the pain 
  • James talks about his book 
  • Suicide attempt at 11 years old 
  • Articulating emotions 
  • Exploring limitations 
  • Went back to Cali to learn writing 


[34:46 - 53:59] Closing Segment

  • The most impactful conversation of your life? 
  • James talks about his conversation with a Yogi 
  • Allowing the space for...
11 Jan 2021081: Priscilla McKinney | Land Your Next Client With These Marketing Tips00:36:31

An effective marketing proposal involves learning what keeps the customers up on a Sunday night and what keeps them going on a Monday morning. In this episode, we will learn how we can land clients not only by presenting such a proposal, but also by knowing them on a deeper level with Priscilla McKinney. Priscilla is the Chief Executive Officer and the Momma Bird of Little Bird Marketing, a creative team that offers high-quality content marketing solutions and insights to their clients. She also describes herself as a “slightly annoying truth-teller powered by [her] husband's homemade bread.”

Tune in! Get right into the episode and learn from Priscilla how to land your next client with her marketing tips!

In this Episode:


[00:01 - 05:29] Opening Segment

  • I introduce and welcome Priscilla McKinney 
  • Sense of urgency in interacting with people 


[05:30 - 15:14] Biases Are Okay 

  • How to know people in 20 minutes
  • It’s not about being authentic
  • Being authentic is not being yourself 
  • The Platinum Rule
  • Priscilla doesn’t mind people having biases
  • Biases are inherent
  • It’s about how we deal with our biases   
  • How to tell the “hard truths” in marketing
  • Don’t be afraid to tell the truth no matter how uncomfortable it is
  • Work with clients on how to move forward 
  • Mind the language you used 


[15:15 - 27:14] Help Others and Ask for Help 

  • Connect with customers better 
  • Ask the right questions 
  • Learn the customer’s pain points 
  • Analyze how to add value 
  • Know “persona work” from Priscilla 
  • “What is keeping them up on a Sunday night?”
  • “What is getting them going on a Monday morning?”
  • Mix vulnerability and empathy
  • What’s this communication challenge Priscilla encountered?
  • Lost 35% of their town due to a series of tornadoes 
  • Her creative studio burned down
  • Helping and getting help are both valuable experiences 
  • There’s no shame in asking for help 
  • Be honest with how you can help others 
  • Tell the truth about what you need help with 


[27:15 - 34:15] Create Enough Margins in Life

  • The most impactful conversation of your life? 
  • Conversation with the father of her brother-in-law
  • One communication skill you wish you had more of in the past? 
  • Not speaking over people
  • Who is the best communicator you know? 
  • Her friend, Doug Hutchinson  


[34:16 - 36:32] Closing Segment

  • How to find Priscilla
  • Links below 
  • Final Words



Tweetable Quotes:

“At the end of the day, marketing is here to drive business impact, whether that’s an impact socially, culturally, or financially. Whatever it is, get in touch with what impact it is you’re trying to make...” - Priscilla McKinney

“We’re all people who can help and we’re all people who can get helped.” - Priscilla McKinney


Resources Mentioned: 

  • Book:
14 Dec 2020073: Haley Helveston | Sexual Communication00:29:42

Exploring the many facets of communication, one can not overlook the importance of sexual communication. Today’s guest, Haley Helveston, is a Holistic Health Coach turned Sex/Relationship Coach. She is passionate about empowering her clients to have healthier relationships with themselves and with others. Her mission is to influence the world to have healthier relationships as she believes that is the foundation of a healthy society. She also is the host of the podcast - Your Guide to Love where she dives into the topics of Sexuality, Spirituality and Health.

Let’s tune in as Haley speaks into our relationships with each other and ourselves. 

In this Episode:


[00:01 - 04:29] Opening Segment

  • I introduce and welcome Haley Helveston
  • Sex and relationship coach
  • Your Guide to Love LLC & Podcast
  • Haley gives some background on herself 
  • Helping people live an orgasmic life 
  • Your habits affect your relationships 
  • Let’s be open and blunt 


[04:30 - 08:35] Starting the Conversation

  • Haley talks about how to open up the conversation 
  • Stop making sex weird 
  • Normalize 
  • What stops communication 
  • Stigma from society 
  • Just talk about it 
  • How entrepreneurs can fix their relationships with their partners
  • Schedule time to do it 
  • Make it fun 
  • Get on the same page with your partner 


[08:36 - 14:47] Balancing Your Masculine and Feminine Energy 

  • Masculine Vs. Feminine energy
  • Everyone has both aspects in them
  • Visualize softening your energy
  • A lot of women don’t know how to receive 
  • How our energy affects our communication 
  • ‘The wounded feminine’ 
  • The inner masculine 
  • Finding the balance 
  • Haley talks about how to receive effectively 
  • The example of Dancing 
  • Let your partner lead you 
  • The Oprah and Michelle Obama example


[14:48 - 23:20] Implementing Sexual Health in Your Life

  • Haley talks about how people have received her message 
  • How to have conversations with your children 
  • Figure out what it is that they know 
  • Help them feel like you are safe 
  • Haley’s thoughts on why this topic is hard for people 
  • Shame culture 
  • No need to feel ashamed
  • Finding the right fit for ourselves 
  • Write down what you desire 
  • You attract who you are 
  • Haley’s work with men 
  • A lot of men lack knowledge 
  • Having compassion 
  • Haley talks about how sexual health affects your life 
  • The parallels you can face 
  • Story of one of her clients 
  • Haley’s podcast 
  • Interviews with sex coaches 
  • Open mindedness around all topics 
19 Aug 2020030: Kyle Stanley | Becoming the Fearless Investor00:31:54

Kyle Stanley is the host of the Fearless Investor podcast, and has been using Airbnb as a vehicle to pay his mortgage since 2015. Little did he know, that is a form of real estate investing. He now loves to help people like you know about investment strategies like Airbnb, real estate, and much more!

On This Episode:

  • Learn how Kyle began the Real Estate path even with no pre-existing resources.
  • Kyle explains how Airbnb served as his door to the real estate industry.
  • Get Kyle’s keys to communicating effectively with your Airbnb clients.
  • Hear the secret of rental arbitrage.

Key Takeaways:

  1. The definition of networking is providing value for others.
  2. You don’t need resources to get started, you need to be resourceful.
  3. You have to take extreme responsibility.


Tweetable Quotes:

  • “The one thing we’re not going to do is UNDER-communicate.”
  • “The key to negotiation is making it a win-win for everyone.”
  • “Sometimes all you need is for someone to say yes.”


Kyle Stanley:

  • fearlesskyle.com
  • instagram.com/fearlesskyle


10 May 2021111: Mike "C-Roc" Ciorrocco | Rocket Fuel for Building People Up00:35:21

Care about how people experience you, not about what they think of you. This is a mantra that Mike "C-Roc" Ciorrocco believes in. Mike is the Chief Executive Officer of People Building, Inc., which helps individuals and groups realize their full potential. He joins us in this episode to talk about his “Rocket Fuel Formula” that helps his clients become unstoppable no matter the odds. 

In this Episode:


[00:01 - 03:21] Opening Segment

  • Let’s get to know Mike "C-Roc" Ciorrocco
  • Lifehack to get 100% participation from yourself 


[03:22 - 13:12] The Formula to be Unstoppable 

  • Think about how people experience you
  • Mike tells us why 
  • How to deal with adversities according to Mike 
  • Mike’s “Rocket Fuel Formula” to be unstoppable 


[13:13 - 20:44] The Non-Negotiables 

  • Mike’s approach in coaching people to be unstoppable 
  • Individual or company, these are what you need 
  • What holds people back from being successful?


[20:45 - 29:04] 3 C’s To Be The Best Version of Yourself

  • Why vulnerability is powerful according to Mike 
  • 3 C’s you need to be the best versions of yourself
  • What’s next for Mike?


[29:05 - 33:22] Take Control of Your Future

  • The conversation that left you with the most impact
  • With his business partner, Jared Yellin
  • What communication skill would you have wanted to learn sooner?
  • Not caring about what people think
  • The best communicator you know
  • Grant Cardone


[33:23 - 35:20] Closing Segment

  • Connect with Mike!
  • Links below 
  • Final words from me


Tweetable Quotes:

“I don’t worry about what people think of me. I worry about how people experience me.” - Mike Ciorrocco

“In life, when you believe in something, people are gonna try to talk you out of your beliefs.” - Mike Ciorrocco



Resources Mentioned: 




Email mike@peoplebuildinginc.com to connect with Mike. You can also get in touch with him on LinkedIn, Facebook, Twitter, Instagram, and YouTube. Check out his website to turn your setbacks into rocket fuel! 


  • Listen to his podcast
  • Buy Mike’s book,
17 Feb 2021089: How To Get Prospects To Open Up About Their True Needs00:26:11

In this solo episode, I will share 3 key steps for you to know the true needs of your prospects. The first 2 steps are preparation and attention. You need to prepare for the call by researching the client, their industry, and the company.

You also need to be attentive to pinpoint what I call as “sparks,” which will guide you in taking the third and probably the most important step. What’s this step? What are sparks? How can you implement these steps strategically? 


Let’s listen to this episode and learn the 3 key steps to get prospects to open up to you! 


In this Episode:


[00:01 - 03:04] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce our topic for today


[03:05 - 08:46] More Than Just a Buyer

  • What do buyers think of salespeople?
  • I break down the numbers
  • Understand the other person better
  • As a prospect 
  • As an individual 


[08:47- 13:01] Art of Listening 

  • Understand the industry where you belong
  • I tell you why
  • Where to look for information most important to the company?
  • The steps to take to listen to the client better


[13:02- 23:45] The Right Questions  

  • Treat the prospect like a friend 
  • Watch YouTube videos and look for this 
  • The right questions to ask the prospect 


[23:46 - 26:10] Closing Segment

  • The last thing you should do for a prospect 
  • Final words from me


Tweetable Quotes:

“If you feel like something might be important to this person…there’s a good chance that you might be right.” - Greg Rice

“If you prepare heavily, if you focus on being aware of their emotional responses in real time, and you go through a questioning strategy...you’re much more likely to walk away from that meeting with a clear and accurate view of what your client’s real issue is.” - Greg Rice



Resources Mentioned: 


 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website

16 Nov 2020065: Sam Bakhtiar | How One Percenters Communicate00:41:12

Sam Bakhtiar believes that, “Success without fulfillment is the ultimate failure.” Sam is a doctor, CEO, author, world-class bodybuilder, and multi-millionaire entrepreneur. He runs a fitness franchising business, The Camp Transformation Center, with 110 locations and two different supplement and nutrition companies. With a passion for transformation, Sam has helped over one hundred thousand people transform physically and mentally and helps people get to the top 1% in any and every aspect of their life. 

I’m excited to jump right into Sam’s story and learn the way one percenters communicate, from a one percenter himself.

In this Episode:


[00:01 - 13:39] Opening Segment

  • I introduce and welcome Sam Bakhtiar
  • A bit about Sam 
  • Helping people joining the one percent club 
  • Sam gives us some background into his story 
  • The process of moving and assimilating to America 
  • Getting cut from the basketball team 
  • Burning the boats 
  • Working hard for what you want
  • Action plan 
  • Discovering the bodybuilding community 
  • Physical transformation 
  • Getting through obstacles 
  • The progress mindset from weight lifting 
  • Helping people transform 


[13:40 - 20:09] Obstacle Are the Way to Strength 

  • Sam talks about what he’s learned from others
  • Obstacles are not in the way but are the way 
  • Sam talks about building strength 
  • Adversity builds the man and woman 
  • How to communicate motivation to produce transformation 
  • When the student is ready, the teacher will appear 
  • What, how, and why 
  • Leading by example 
  • Story about Sam’s daughter 


[16:56 - 27:15] Transforming People and Their Business

  • Sam talks about the cross over from people to business
  • It’s one and the same 
  • Create the discipline then transfer it over 
  • The way you do one thing is the way you do everything 
  • Skills needed 
  • Sam talks about his program and it’s goal
  • Helping people get results 
  • Everyone knows the recipe
  • It’s the lifestyle; not gluten but glutton 
  • Approaching the mindset 
  • The 16-20 pound challenge
  • Pushing through barrier to breakthrough
  • Sam talks about how communication is important to him
  • Without communication, there is no franchise 
  • Ingraining the message into the client 
  • How technology plays a part 


[27:16 - 32:54] The One-Percenter

  • Sam talks about this podcast
  • Interviewing quality people 
  • Getting coaching lessons 
  • Anyone can do this
  • Top lessons Sam has taken away
  • Reclaiming the role manhood in the household
  • Nutrition insights for longevity 


[32:55 - 41:11] Closing...

09 Dec 2020072: Shayne & Jere Webber | Winning at Marriage and Business00:56:38

Many people say keep your business and personal lives separate, but with powerful communication skills, you can make anything work. Here as a perfect example are today’s guests Shayne and Jere’ Webber, Founders of Intentional Life Therapy. They are entrepreneurs of 18 years, and productively married 20 years, parents of 4 children, and still growing! Over the years they have learned how to work together, grow their businesses, expand their reach, and strengthen their love for one another. 

Let’s dive right into their story as they share how you don’t have to live separate lives from your partner, and their secrets how to win at relationships as well as your business.


In this Episode:


[00:01 - 08:37] Opening Segment

  • I introduce and welcome Shayne and Jere Webber
  • Couple and life coaches 
  • Relationships and business 
  • Shayne and Jere share about their businesses 
  • Licensed marriage counselors 
  • Two LLC’s 
  • Shane sees adolescents 
  • Jere with high conflict couples 
  • Shayne and Jere’s relationship
  • Not perfect but effective 
  • Growing constantly 
  • Growth in emotional maturity
  • They’re other work 
  • Various courses 
  • Evaluating results 
  • Not manipulation but connection 


[08:38 - 17:39] Adaptive Communication 

  • Shayne & Jere talk about they’re experience as employers 
  • The way you deliver the message 
  • Individual needs 
  • Learn and adapt to each other 
  • Shayne’s experience working with entrepreneurs 
  • Teaching intrapersonal skills 
  • Learning from different people and experiences 
  • Mutually beneficial 
  • The band together mindset 
  • Putting managers in charge 
  • Putting people in a position to make decisions 
  • Shayne’s example with an employee 
  • Showing appreciation for what they do 
  • Working as caregivers 
  • Shane’s story 
  • Not above anyone


[17:40 - 25:52] Managing the Business and the Personal

  •  Shayne and Jere share about how they manage business and relationships
  • Becoming more humble and efficient  
  • Is this important to argue about? 
  • Accepting feedback
  • Humility is a strength not a weakness 
  • Don’t be stubborn 
  • Get other perspectives 
  • Jere talks about communication with Shayne 
  • Taking the serious ideas only 
  • Writing down ideas 
  • Jere shares about managing the balance 
  • Balancing between strengths and weaknesses 
  • No playing unhelpful games 
  • Learning to understand the other person 


[25:53 - 42:22] The Communication of Counselors; “The Jedi Mind Tricks” 

  • Jere shares about asking the right...
28 Oct 2020060: Rodney Smith | How a Seasoned Investigator Uses Body Language to Find the Truth00:40:25

Rodney Smith is a body language analyst and expert with over 18 years of law enforcement experience. He holds certificates and has extensive training in body language, micro-expressions, and interrogating others. He was also a polygraph examiner.

On this Episode:

  • Rodney gives his background and explains how he came to be an expert in body language.
  • Rodney explains his approach about going into any conversation/interview without bias and establishing a baseline.
  • Hear Rodney give an overview of micro-expressions and the seven basic expressions all humanity shares.
  • Rodney explains the difference between micro and macro expressions.
  • Rodney tells Greg about polygraphs and how they work. 

Key Takeaways:

  • Avoid bias and go into every situation to establish a baseline for each individual.
  • There is not one trait that solidifies if someone is lying or not. 
  • Be willing to confidently ask for help, and do it in a concise manner.

Tweetable Quote:

“One thing doesn’t mean everything.” - Rodney Smith

Rodney Smith:

Website: www.therodneysmith.com 

Facebook: Rodney Smith & Associates

LinkedIn: Rodney Smith

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

24 Aug 2020032: Alex Low | How to Harness the Power of Social Selling00:39:20

Alex Low is helping organizations unlock their potential through digital selling coaching, mentoring and development. He and his team help you understand what digital transformation means for your business and how to implement and execute this against your strategy.

On This Episode:

  • Alex shares his journey from real estate to recruiting and eventually to the world of social selling.
  • Find out why social selling is not a replacement for other selling channels.
  • Learn how to connect with the C-suite
  • Learn how to sell globally.

Key Takeaways:

  1. Connect your piers, because eventually they will become decision makers.
  2. There is no silver bullet for sales.
  3. Sell through your network not to your network

Tweetable Quotes:

  • “I’d rather get 10 likes from CMOs at a lawfirm than 10,000 likes from people who are never going to buy from me.”


Alex Low:

https://linktr.ee/alexanderlow

12 Apr 2021103:Sara Carnegie | Understanding the Biggest Global Corporate and Legal Communication Challenges00:44:19

Sara Carnegie works at the International Bar Association as Director of Legal Projects. She is an experienced barrister who has spent 20 years in the criminal justice system and in the public sector. She joins us in this episode to talk about a few major challenges in the global corporate and legal spaces.

We exchange ideas about mental wellbeing in the legal profession, modern-day slavery, and gender inclusivity. She also offered a message to her fellow women, who are still navigating a male-dominated profession. Afterward, Sara looks back at a negative encounter with her former supervisor, which she turned into a motivation that helped her in her path forward. 

Let’s listen to this episode and understand the biggest corporate and legal communication challenges today! 


In this Episode:

[00:01 - 05:20] Opening Segment

  • Let’s get to know Sara Carnegie
  • Sara recalls her path to the legal space 


[05:21 - 15:44] Mental Wellbeing and Communication 

  • Using another language to communicate 
  • Why this skill amazes Sara 
  • Don’t miss Sara’s thoughts about mental wellbeing
  • Sara discusses the services offered by the International Bar Association 


[15:45 - 24:16] Modern-Day Slavery 

  • Sara shares her insights about modern-day slavery 
  • She breaks down the Non-Punishment Principle 


[24:17 - 34:47] Dear Fellow Women...

  • Sara talks about diversity and inclusion in the legal space 
  • What is the “50-50 by 2030?”
  • Here’s Sara’s advice for all the women out there
  • Follow your passion
  • Take a chance at something different if it makes sense


[34:48 - 42:47] From a Negative Encounter into Motivation  

  • The conversation that left you with the most impact
  • With her former boss
  • What communication skill would you have wanted to learn sooner?
  • Not over-apologizing 
  • The best communicators you know
  • Her colleagues in the legal space 
  • Stand-up comedians 


[42:48 - 44:18] Closing Segment1

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • Connect with Sara!
  • Links below 
  • Final words from me



Tweetable Quotes:

“If you don’t love what you do, change it as much as you can.” - Sara Carnegie

“Choose a direction that makes you feel alive and makes you feel inspired.” - Sara Carnegie



Resources Mentioned: 




Connect with Sara on LinkedIn and Twitter and check out the

23 Sep 2020045: Ian Buggs | Culture and Communication00:53:06

Ian Buggs is the Head of Finance for the Gulf region of Amgen. He is a board member of the University of Pittsburgh Business Alumni Association and has a MBA from Carnegie Mellon University. 

In this episode, Greg and Ian discuss the importance of communication in other cultures.

On this Episode:

  • Hear how Ian's background built in his desire to work outside of the US
  • Ian talks about what it's like to work in different cultures
  • Greg and Ian discuss the importance of taking time and having patience when building relationships
  • Ian talks abut the differences in tone, inflection, and expectations in communicating with different cultures.
  • Hear Ian talk about the different gender norms and how to adapt and manage.
  • Ian tells Greg how he continues to build his network from the other side of the globe.
  • Hear the one question Ian asks to take a conversation to a deeper level.

Key Takeaways:

  • Set the right intentions in your mind
  • Have the right mentors to help you
  • Be prepared to take advantage of the opportunities as they come

Tweetable Quotes:

"You are an accumulation and amalgamation of your life experiences.” - Ian Buggs

"The time to engage and network is not when you need something." - Ian Buggs

Ian Buggs:

Find his personal writings on medium.com

LinkedIn: https://www.linkedin.com/in/icbuggs


Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

10 Aug 2020026: Lindsay Hanover | Driving Divine Transformation00:40:15

Lindsay Hanover has one mission in life and that is to empower women and spread kindness. Throughout each episode of her podcast, Divine Strength, you will learn tactical tips on how to smash your fears, eliminate self doubt and bypass what others think of you. Lindsay discusses the importance of self-care and how you can’t pour from an empty cup. If it’s one thing you will take away from this podcast it's that you were made for more. Girlfriend it's time to unlock your true potential, so sit back, take notes and get ready to step into your true power.

On This Episode:

  • Lindsay shares why she decided to start a podcast.
  • Learn the importance of healthy boundaries.
  • Lindsay explains how she is helping women be more positive.

Key Takeaways:

  1. Be centered in who you are before you try to communicate.
  2. Set healthy boundaries around your business and communication.
  3. Always look for the positive in the negative.


Tweetable Quotes:

  • “No one can tell you what your boundaries are.”
  • “The most important relationship you have is with yourself.”


Lindsay Hanover:

instagram.com/lindsay_hanover


24 May 2021115: Kasia Wezowski | The Micro-Expression Expert00:39:31

Recognizing contempt and disgust from micro-expressions can save a marriage. Likewise, identifying and understanding body language and micro-expressions in general can jumpstart a relationship--whether personal or professional. Kasia Wezowski joins us in this episode to talk about micro-expressions and why they are critical in building a successful relationship and business. 

 

In this Episode:

[00:01 - 04:37] Opening Segment

  • Let’s get to know Kasia Wezowski
  • She walks us through her path as a communication expert 


[04:38 - 13:06] The Science Behind Micro-Expressions 

  • How Kasia first studied body language and micro-expressions
  • What you should know about contempt and disgust 
  • How to connect with another person on a deeper level 


[13:07 - 23:57] Eliciting Micro-Expressions

  • Why Kasia and her husband are doing movie production 
  • What are limiting beliefs and how to overcome them? 
  • It’s not about the questions but how you talk 


[23:58 - 32:10] Tips to Apply During Conversations 

  • Manage a conversation the right way with these tips from Kasia
  • Improve your ability to read body language 


[32:11 - 37:57] The Right Boundaries with People 

  • The conversation that left you with the most impact
  • Conversations with her father
  • What communication skill would you have wanted to learn sooner?
  • Creating boundaries with people 
  • The best communicator you know
  • Marshall Goldsmith


[37:58 - 39:30] Closing Segment

  • Connect with Kasia!
  • Links below 
  • Final words from me


Tweetable Quotes:


“You just need to focus and to look at the face at the right moment.” - Kasia Wezowski 


“Even though sometimes it’s difficult to set the boundaries from the beginning, I do believe that this is very important, to just say upfront what is important for you and what are your boundaries.” - Kasia Wezowski 



Resources Mentioned: 





Email patryk@wezowski.com to connect with Kasia. You can also get in touch with her on LinkedIn, Facebook, Twitter, and YouTube. Check out her website to know more about her story and the...

14 Oct 2020054: Jim Karrh | The Science of Customer Connections00:49:09

Jim Karrh, Ph.D. guides business professionals, teams, and entire organizations to stand out through better messaging — which in turn produces better customer relationships, stronger brands, and more growth opportunities.

Whether his clients need guidance in the form of speaking, consulting, or coaching, Jim can offer a perspective rooted in his world-class experience and training. As a consultant and coach, Jim has served clients on three continents including associations, small businesses, high-growth tech firms, North America’s largest martial-arts organization, and a dozen members of the Fortune 500. As a corporate marketing leader he helped America’s oldest continuously produced brand of bottled water to grow again – building an integrated marketing and public relations program judged best in the global bottled-water industry by the International Bottled Water Association (IBWA). Jim knows you don’t have to be the biggest in order to be the best.

He is a popular speaker at events including The CMO Summit, Packaging That Sells, UB Tech, the Professional Convention Management Association, the Jim Beam Global Economic Summit, Euronet USA, and the Arkansas Executive Summit.

He is also the author of The Science of Customer Connections, and the host of the Manage Your Message Podcast

On this Episode:

  • Jim tells Greg about his background and how the right intersection of skills and passion helped him get on the unique path of message amplification.
  • Jim discusses the importance of word of mouth and communication across each individual and team of an organization.
  • Jim gives an example of how his company helped an organization to help them clarify their message and see results.
  • Hear how even well-intentioned organizations get their mission statement wrong.
  • Jim explains how to equip your messengers.
  • Greg asks Jim about push back when it comes to mission and message and how it should be dealt with.
  • Jim talks about the shift and change in message when the culture or circumstances change around you.

Key Takeaways:

  • Break down the message into a clear, simple conversation for all that still stands apart
  • Equip your messengers with knowledge, skill, and confidence.
  • Coaching is not nagging about activity but focusing on the ‘how’ for everyone and not just the ‘what’.

Tweetable Quotes:

“As you create the message, involve the very human beings who you expect to carry the message.” - Jim

“Make sure that on a regular basis your content has to audition for the next version of your messaging playbook.” - Jim


Jim Karrh:

Listen to his show, Manage Your Message Podcast

Find his book, The Science of Customer Connections, on his website as well as several resources at jimkarrh.com


Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

17 Jan 2021083: Mike Montague | How to Succeed at Sales With Great Communication00:46:50

High-performing salespersons are great communicators who can understand the true needs of their clients. These salespersons also have the genuine intention to build trust and develop long lasting seller-client relationships. They are great storytellers not of their own stories, but of their client’s. Building trust. Developing relationships. Selling better. We will learn the secrets of high-performing salespersons with Mike Montague as our guest.

Mike is the Global Head of Content of Sandler Sales Training System, one of the leading sales systems in the world. He is also the voice behind the How to Succeed and Playful Humans podcasts and the co-author of LinkedIn the Sandler Way. 


Tune in! Get right into the episode and learn from Mike to succeed in sales with great communication! 


In this Episode:


[00:01 - 07:04] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce and welcome Mike Montague
  • His sales journey started before college 
  • The benefit of doing sales early 


[07:05 - 16:48] Don’t Be Yourself Always

  • The importance of self-awareness
  • Where you are now
  • Where you want to go
  • What’s the best way to communicate?
  • Understand your preferences
  • Treat people how they want to be treated
  • Don’t be yourself always
  • Pay attention to what works and what doesn’t
  • Listen intently to what the person is saying 
  • Take a second to think of a better response
  • The benefits of selling remotely 
  • You can look smart by only being prepared 
  • Prepare a checklist 
  • New skills in presenting your products
  • Opening a collaborative document
  • Pre-recorded video


[16:49- 28:00] Tell Their Story Better 

  • Powerful communication tools and how to leverage them
  • Calendly
  • Vidyard
  • Highspot
  • Gong
  • The secrets to build trust with clients 
  • Don’t sell unless the client wants it
  • Tell the client what’s next
  • Keys for a great sales presentation
  • Tell their story, not yours


[28:01 - 40:03] Think About the Client’s Interests 

  • Questions to ask in a sales call
  • Discovery
  • Impact
  • Decision-making
  • Budget
  • How you ask your client matters 
  • Business impact
  • Return on investment
  • The difference between good and bad salespersons
  • Business vs client interests 
  • Communicate personal and professional growth 
  • Goal-setting
  • Communication
  • Sales
  • leadership  
  • Passion project on air
  • Rediscover the kid in you 
  • Enjoy life as an adult 


[40:04 - 45:21] Listening Comes First 

  • The most impactful conversation of your life? 
  • Conversation with their local pastor 
  • One communication skill you wish you had more of in
29 Jul 2020021: CJ Handron | Leveraging Your Network and Communication Skills to Start a Company00:42:30

C.J. is the Co-Founder and CEO of Diamond Kinetics. He is responsible for leading commercialization efforts of all products and applications, as well as guiding the overall vision and strategy for the company. 

Prior to Diamond Kinetics, C.J. served as director of an early stage technology commercialization program at the University of Pittsburgh. C.J. serves on the advisory boards of several Pittsburgh start up companies and is actively involved with several local non-profit organizations. 

A native of Greenville, N.C., C.J. holds a B.S. from North Carolina State University and a MBA from the University of Pittsburgh’s Joseph M. Katz Graduate School of Business.

On This Episode:

  • How to leverage your network and communication skills to start a company.
  • How to find out if a new hire is a good fit.
  • Learn CJ’s overall approach to leadership
  • Find out how to motivate your team effectively.

Key Takeaways:

  1. You have to look for cofounders who will he lock in step with you.
  2. Success doesn’t happen overnight.
  3. 60% of your business may rely on the technology, but at least 40% relies on the people.


CJ Handron



05 Apr 2021101: Chris Fenning | Mastering the First Minute of Any Conversation00:37:57

What if I tell you that you can bring an impact to another person in the first 60 seconds of your conversation? What if there’s a way for you to hook the other person’s attention in just the first 15 seconds? Chris Fenning, a coach, trainer, speaker, and author of the award-winning book, “The First Minute,” joins us today to answer these questions.

Chris helps companies communicate technical subject matters more effectively with non-technical people. This is common in a business setting wherein people from different teams do not understand each other. To get everyone on the same page, what Chris suggests is to focus on the first 60 seconds of the conversation and layout these 3 components. The context is one. The intent is another. What do you think is the last one?

Learn these components and master the first minute of any conversation! 

In this Episode:

[00:01 - 04:43] Opening Segment

  • Let’s get to know Chris Fenning
  • How he jumped from IT to the communication space


[04:44 - 14:15] Bridging the Communication Gap 

  • A communication gap exists between technical and non-technical people
  • Chris tells us why
  • The first thing to do to bridge this gap
  • Don’t learn the technical, ask questions


[14:16 - 24:40] Starting a Conversation 

  • The most impactful mistake you’ve probably made in a conversation 
  • The trick to start a conversation successfully in the first 15 seconds 
  • Context 
  • Intent 
  • Don’t miss the last one!
  • How to create a solid summary 


[24:42 - 35:45] Asking Questions, Not Making Statements 

  • Stop focusing on the problem and think about possible solutions
  • How to do this mindset shift? 
  • The conversation that left you with the most impact
  • Stanford professor Dave Evans, co-author of “Designing Your Life” 
  • What communication skill would you have wanted to learn sooner?
  • Asking questions rather than making statements 
  • The best communicators you know
  • Aaron Sorkin


[35:46 - 37:56] Closing Segment

  • What’s next for Chris? 
  • Connect with Chris!
  • Links below 
  • Final words from me



Tweetable Quotes:

“Whatever group you belong to...make sure what you say is relatable to the other person.” - Chris Fenning

“Any conversation ever is a summary of a much bigger topic.” - Chris Fenning


Resources Mentioned: 




Email chris@chrisfenning.com to connect with Chris or check out his website. You can also reach out to him on LinkedIn and

22 Feb 2021090: Jane Tabachnick | How to Quickly Become an Authority00:30:14

Selling a product would be much easier if there’s a story around it. Turning that product from a mere object into a piece of history that buyers can relate to is the cup of tea of Jane Tabachnick. Jane is a multi-awarded content and public relations strategist recognized for her contributions in her industry. Among other awards, she was named as one of Fast Company’s Top 100 People Online. 

Today, she will break down the process that turned 200 authors into best-sellers. Why did she choose this path? Because she believes a book can build one’s authority when done right. 

Let’s listen to this episode and learn how to quickly become an authority! 


In this Episode:

[00:01 - 04:30] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce Jane Tabachnick


[04:31 - 11:05] The Power of Storytelling 

  • How Jane started as a content and public relations strategist 
  • Don’t miss this interesting story from Jane!
  • Listen to Jane’s approach in telling the story of her clients 


[11:06- 23:42] Secrets to Building Authority with Best-Selling Books 

  • Find your story to tell with these tips from Jane 
  • What is the Alexa Flash Briefing and how can you leverage it? 
  • Writing and promoting a best-selling book to build authority 
  • The airplane approach vs. helicopter approach
  • What does Jane mean by these approaches? 


[23:43- 28:47] The Traits of a Great Storyteller

  • The conversation that left you with the most impact
  • With Debbie Silver 
  • What communication skill would you have wanted to learn sooner?
  • Listening and not immediately reacting 
  • The best communicator you know
  • William McDonough, author of the book, “Cradle to Cradle”


[28:48 - 30:14] Closing Segment

  • Connect with Jane! Links below 
  • Final words from me



Tweetable Quotes:

“Look at what you enjoy doing and to try and find the sweet spot...because you really can’t be on all platforms successfully.” - Jane Tabachnick

“I think [books] are a great alternative to a podcast. You don’t need an intro and an outro. You don’t really need to do editing. You can actually record and publish from your phone.” - Jane Tabachnick



Resources Mentioned: 




Email marketingvirtuoso@gmail.com to connect with Jane or follow her on LinkedIn, Facebook, Twitter, and Instagram. Visit her website and turn...

24 Feb 2021091: Why It Is So Important For Leaders To Read Non-Verbal Communication, and How To Do It00:18:18

Welcome back to another solo episode of The Art of Communication! Speaking from a personal experience, I have realized that learning how to read nonverbal communication is key to understanding other people’s true intentions and emotions. There’s so much that’s being said but is not expressed in words. More often than not, we don’t realize what’s actually being communicated to us because they only appear in the blink of an eye… or because we don’t just know how to read them. 

What I’m going to discuss are practical tips to read nonverbal communication. Specifically, I will give you tips to understand micro-expressions, those split-second expressions that communicate our true intentions; list the rules of body language that help us understand the other person better; and share the connections between our tones and emotions. 

Let’s listen to this episode and understand nonverbal communication better! 

In this Episode:

[00:01 - 03:47] Opening Segment

  • I introduce our topic for today

[03:48 - 08:05] Micro Expressions 

  • Do micro-expressions tell our true intentions?
  • Here’s my explanation
  • The 7 micro expressions you should know 
  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below


[08:06- 17:14] Body Language and Tonality 

  • The rules of body language
  • The Rule of 4
  • Congruency
  • Context 
  • Baselining 
  • Continue listening to learn the last rule! 
  • What your tone says about you 
  • Understanding non-verbal communication better
  • Here are some tricks from me 


[17:15 - 18:17] Closing Segment

  • The most important thing in communication is this 
  • Final words from me



Tweetable Quotes:

“Microexpressions are really important because they communicate our true intention.” - Greg Rice

“Reading body language can be so powerful but it’s also easy to do wrong.” - Greg Rice

“Just listen for changes in voices that signal emotions.” - Greg Rice



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here

 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing...

09 Oct 2020052: Lie Detection00:10:20

On this episode, Greg dives into the body language that helps us detect lying in others. While this is harder than it sounds and we should always use caution, these tips can help give general guidance on the topic of lie detection.

Key Takeaways:

  • Lie detection is hard to do well, and we should be careful of biases.
  • There are non-verbal and verbal cues for lie detection.
  • Compare their reaction to stress with a baseline reaction.
  • Stack cues upon cues.

Tips to Establish a Baseline:

  • Have a complete, clear view of the individual
  • Try to get them to relax
  • Look for increases in cues of pacifying behavior
  • Stay focused and do not allow them to change the subject

Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

29 Jun 2020008: Jose Flores | Aggressive Listening & Indispensable Leadership00:44:00

Jose Flores is CEO and Founder of Indispensable Now. He's a dynamic international motivational speaker, author, and consultant. He educates, inspires, and engages individuals and businesses to strengthen their mental toughness and to develop into indispensable leaders by connecting with them, touching their hearts, and giving them a fresh perspective. 

Jose gets individuals and organizations to think outside the box to start taking massive action and seeing immediate results. The present is a gift and the time is now for Jose to make an impact in your life and business! Jose authored "Don't Let Your Struggle become Your Standard" and he lives it. He wants you to stand tall and be the very best version you can be. Jose’s passion is to inspire and motivate everyone he meets to learn more, do more, and become more. His positive and “can do” attitude have impacted the lives of many across the globe.

On This Episode:

  • Jose shares about being born with spinal muscular atrophy.
  • Unlock the power of positivity.
  • Learn the importance of awareness.
  • Jose shares why you should “aggressively listen.”
  • Get keys to becoming an indispensable leader.

Key Takeaways:

  1. Control what you consume.
  2. Aggressively listen to other people.
  3. Don’t be afraid to ask, but be prepared.


Tweetable Quotes:

  • “I’m not in it for the income I’m in it for the outcome.”
  • “I have a zero tolerance for negativity.”
  • “Nothing is good or bad, it’s how you make it.”
  • “It takes 17 positive affirmations to undo one negative statement.”
  • “Every time you don’t show up in life you’re letting someone down.”


Jose Flores:


03 Feb 2021085: Peter Hopwood | How To Command Your Audience00:49:21

During your talk about a story you thought is so incredible and compelling that it will move your audience to tears, you found yourself talking to hundreds of uninterested heads. The people at the back seem like they’re having a fun chatter. Those in the middle can’t take their eyes off their phones. Among the people at the front that you can easily see, only a handful seem interested, and you feel that their interest is not even genuine. 

After the talk, you wondered: “What went wrong?” Peter Hopwood, a global speaking coach, and seasoned speaker joins us in this episode to share the science and art of public speaking. Many factors make or break a story, but the most significant among them is emotion. How to deliver an emotion that will catch and keep the attention of the people in front of you? 


Tune in! Get right into the episode and learn from Peter how to command your audience!


In this Episode:


[00:01 - 06:30] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce and welcome Peter Hopwood
  • His road to being a seasoned speaker 


[06:31 - 16:11] The One Thing You Should Provide As Speaker

  • Listen to Peter’s tips to prepare for your talk 
  • The importance of self-awareness
  • No one will and should listen to you unless you give this…
  • Find out here
  • Doing something many times doesn’t mean you’ll get better at it
  • Peter explains


[16:12- 26:55] Body Language and Micro Expressions 

  • How to deal with fear according to Peter
  • Peter breaks down the power of body language and micro expressions 
  • Every part of your body can tell something 


[26:56 - 37:17] The Heart of Storytelling  

  • Why you should pay attention to your tone 
  • How you deliver your message is another message in itself 
  • What is considered the heart of storytelling?


[37:18 - 46:38] The Confidence of a Speaker

  • The conversation that left you with the most impact
  • A conversation with a person who asked him for mentorship 
  • What communication skill would you have wanted to learn sooner?
  • Being confident 
  • The best communicator you know
  • Peter didn’t mention a name but he shared what makes a great communicator


[46:39 - 49:25] Closing Segment

  • How to find Peter
  • Links below 
  • Final words from me



Tweetable Quotes:



“It’s not just about the story you’re telling...It starts with the story in your head about yourself.” - Peter Hopwood


“The more you do something, the more confident you get at it.” - Peter Hopwood



Resources Mentioned: 


  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here
  • The Behavior Panel

 


Email hello@peter-hopwood.com to connect with Peter or check out his

11 Sep 2020040: Body Language That Put Others on Defense00:07:53

In this episode, Greg talks about how we can often communicate aggressiveness in our office and life without even realizing it. With this understanding, we can develop more understanding and peaceful environments around us.

Defensive Body Language:

Self hugging

Arm gripping

Stiff or curved arm

Back against the wall


Aggressive Body Language:

Clench fist

Jaw tightens

Chest puff

Long Stare


What to do when you spot these behaviors:

Be lighter

Tone it down a bit

Watch posture, gesture, and tone

Do not mirror them


Resources Mentioned:

The Tiny Book of Body Language at http://bodylanguageproject.com 

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Discover a built for you podcast service at https://gregjrice.com/doneforyou

Website: https://gregjrice.com


27 Jul 2020020: Julie Severs Nash | Teaching to Sell00:37:28

Julie Severs Nash leads the Gartner Global Business Sales L&D Facilitation team. They deliver world-class training and coaching programs to onboard, enable, and equip Gartner sellers for success. 

On This Episode:

  • Learn how to connect and build trust with prospects,
  • Discover the importance of role-playing.
  • Find out how to transition from learning to sell to teaching to sell.

Key Takeaways:

  • Teaching builds credibility.
  • Teaching challenges executives thinking and gets them to change their perspective.
  • Teaching builds value in your strategy.


Tweetable Quotes:

  • “If you’re wrong, that’s okay. At least you tried.”
  • “People like to be heard, it feels empowering for them to have a voice.”
  • “Understand the problem at hand before you try to solve it.”


Julie Severs Nash:



03 Mar 2021093: John Paragon | How To Build a 7-Figure Company With Focus and Communication00:33:58

Welcome back to another episode of The Art of Communication Podcast! My guest for today is John Paragon. He started, grew, and sold Paragon Trading, which he developed from a small investment into a 7-figure company where he traded over $200 million for his clients. Today, he leads Paragon Consulting, where he helps entrepreneurs build their own companies with a big focus on his 3 C’s: Connecting, Communicating, and Closing.

He walks us through his own entrepreneurial journey, how he built Paragon from the ground up, and the challenges he faced in leading Paragon. John also talks about the keys to business success and his unique strategy in finding, training, and communicating with the very best virtual assistants. 

Let’s listen to John and learn how to build a 7-figure company! 

In this episode:

[00:01 - 06:06] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • Let’s get to know John Paragon


[06:07 - 12:40] Systems, Processes, and Automations

  • Here’s John’s business model you should hear 
  • Listen to John’s secrets to help your own clients better
  • Systems, processes, and automations should be leveraged
  • John explains 


[12:41 - 22:50] Outsourcing Parts of the Business 

  • Why John shifted from running a business to coaching entrepreneurs
  • John shares his story
  • Which part of your business should be outsourced?
  • Listen to John 
  • The biggest mistakes that entrepreneurs make 
  • Picking the right people to work with 


[22:51 - 32:08] Business-Life Balance 

  • Listen to John’s tips to balance your business and life 
  • The conversation that left you with the most impact
  • His conversations with his dad
  • What communication skill would you have wanted to learn sooner?
  • Copywriting  
  • The best communicators you know
  • His coaches 


[32:09 - 33:58] Closing Segment

  • Connect with John! Links below
  • Final words from me



Tweetable Quotes:

“If it’s an area of the business you don’t enjoy or it’s not your area of expertise, then outsource it to someone else.” - John Paragon

“You have to accept work time is work time and then family time is family time.” - John Paragon



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here



Email podcast@paragonhustle.com to connect with John or follow him on Facebook and LinkedIn


Launch your business in 30 days! Start here




You can connect with me on LinkedIn, Twitter,

07 Dec 2020071: Matt Marciante | Caring is the Foundation of All Communication00:38:02

Our guest, Matt Marciante is the kind of leader that cares about his people and has found near-overnight success because of it. Matt is the Founder and CEO of Marciante and Company, where he designs leather goods that provide authenticity, craftsmanship, and attention to detail, but without charging inflated fees. He focuses on not only providing great products but also building teams and adding value to the community around him. 

I can’t wait for you to take away so much value as Matt talks about his journey leading a company and learning how caring is the foundation of all communication. 


In this Episode:


[00:01 - 07:30] Opening Segment

  • I introduce and welcome Matt Marciante
  • What we will be talking about 
  • Leading teams with caring 
  • Matt gives background on his company
  • Started with his wife 
  • Providing quality with a better price 
  • “Leather for the people” 
  • Matt’s work before starting the company
  • Worked for ministry outreach 
  • Mentoring and teaching 
  • Helping people 
  • Grew up in the leather industry 
  • A need for affordable leather 
  • The example of Warby Parker


[07:31 - 12:57] Making the Leap into Business; 30 Day Goal Hit in a Night

  • Matt talks about taking the leap and crafting the brand 
  • 6 month spent crafting  
  • Finding the messaging 
  • Finding the fits
  • Matt talks about his kickstarter 
  • 30 days to raise $10,000
  • Passed the goal in several hours 
  • Raising money and finding people 
  • Small group conversations 
  • Telling the story rather than selling 
  • Any support is welcome 
  • Leveraging network 


[12:58 - 25:10] Everything with Care and Excellence 

  • Matt talks about his leadership 
  • Hiring process 
  • Creating a standard to live up to 
  • How you interact with people and workspace 
  • Personal and relational hiring 
  • Leveraging conversations
  • Alternative hiring processes 
  • Finding their relational approach 
  • Taking a different approach 
  • Going backwards 
  • Learning how the industry works in other areas 
  • Ensuring consistent excellence 
  • This is your time to be a leader 
  • Handling leadership in the midst of Covid 
  • Communication style with the team 
  • Overcommunication 
  • Transparency along every step of the way 
  • Caring about the physical and mental health 
  • Celebrating diversity in team 


[25:11 - 29:46] Communicating Healthy Boundaries 

  • Matt talks about the aspects of working with his wife 
  • Putting up boundaries 
  • Extravert vs. introvert 
01 Jul 2020009: Steve Sims | The Art of Making Things Happen00:37:25

Do you know anyone that's worked with Sir Elton John or Elon Musk, sent people down to see the wreck of the Titanic on the sea bed or closed museums in Florence for a private dinner party and then had Andre Bocelli serenade them while they eat their pasta - you do now.

Quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine, Steve Sims is a best selling Author with "BLUEFISHING - the art of making things happen", sought-after consultant and a speaker at a variety of networks, groups and associations as well as the Pentagon and Harvard - twice!

As the founder of Bluefish, one of the top personal concierge services, and an expert marketer within the luxury industry, Steve has been quoted in various publications & TV including the Wall Street Journal, Forbes, London's Sunday Times, South China Morning Post and many more.

Want to sing with your favorite rock star, be serenaded by Andre Boceli, walk the red carpet at A List Oscar parties, get married in the Vatican, Dive to the wreck of the Titanic - these are just a few highlights of what Steve has been asked to provide for his clients.

He makes the impossible, possible, after all he is quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine

An entrepreneur in the truest sense of the word, Steve is well regarded within the luxury world for his innovation and down-to-earth personality. Known for his honesty, integrity and doing things "his way," Steve creates experiences for his clients that they could never have imagined being possible.

If a bricklayer from London can do this just imagine what he can help you to do?

On This Episode:

  • Steve Sims shares some of the incredible opportunities he’s had as a concierge for billionaires.
  • Learn how Steve achieved success without ever worrying about branding.
  • Get invaluable tips about how to communicate.
  • Steve reveals who the greatest communicator he knows is.

Key Takeaways:

  1. The one thing you should focus on is the problem your product or service solves.
  2. Don’t focus on authenticity, focus on transparency.
  3. The best things that happen are a result of overcoming fear.

Tweetable Quotes:

  • “‘Why’ is a very aggressive but beautiful question.”
  • “The art of communication is to get them talking.”
  • “Ignore what the person says and listen to what they want.”


Steve Sims:


05 Aug 2020024: Brandon Straza | Becoming the Naked Agent00:32:39

Brandon Straza founded American Option Insurance in 2011 after spending over a decade in both the financial services and insurance industries. He was born in Decatur, Illinois, where he attended Millikin University, graduating in 2000 with a degree in business finance.

When Brandon’s not running American Option Insurance, he’s engineering several other projects and spending time with his wife, Angela, their son Liam, and their goldendoodle, Veil Olivia. They’re active in the community and their neighborhood.

On This Episode:

  • Brandon reflects on being told by a teacher that he would never amount to much.
  • Learn how Brandon developed the idea that he didn’t want to work for someone.
  • Hear helpful tips for building strong relationships with customers.
  • Brandon explains the genesis of “The Naked Agent.”

Key Takeaways:

  1. Learn all the ways people say no so you can find a reason to make them say yes.
  2. Listen to tone and watch facial expressions.
  3. Find a positive emotional connection with your prospects.


Tweetable Quotes:

  • “The word ‘no’ is such a driving force.”
  • “When people have experiences, you should always take advantage of learning from them.”


Brandon Straza


14 Aug 2020028: Why Feet Are The Most Honest Part of The Body00:07:47

Greg shares some amazing hacks for assessing personality through movement of feet.

Basic Foot Reading Concepts:

  1. The feet are the most honest part of the body.
  2. Men tend to increase their foot movements when they’re anxious and reduce movement.
  3. Women increase foot movement as they’re relaxing to let loose of nervous energy.
  4. People point their feet toward their intent.
  5. Set a baseline for truthfulness.

For more information about reading feet and other body language:

BodyLanguageProject.com


Greg Rice:

GregJRice.com

05 May 2021110: Optimizing Your Lifestyle To Enhance Your Communication00:06:19

Your lifestyle has an influence on how you communicate on a daily basis. That is why in this episode I’m going to talk about 3 aspects of your lifestyle that need to be improved for you to have better communication. 

The first aspect is sleep. You’ve probably heard this advice, but let me remind you again: Get enough sleep. Lack of sleep impairs your ability to think clearly and straight and might have long-term consequences in the future. Another aspect I will discuss is diet. Drink lots of water and eat healthy fats and green leafy vegetables to avoid inflammation in the body. Inflammation means more brain fogginess, which means you’ll not be as sharp as you would have been in a conversation. 

Keep listening to know the food you should avoid or limit your intake of, as well as the last aspect I’ll be talking about. The last point involves moving your body for you to have a feeling of peace and calm. 


Let’s listen to this episode and optimize your lifestyle!  


Tweetable Quotes:

“We all know that exercise is important. It doesn’t mean that you have to be in the gym, benching 250, or running marathons. Just 15 minutes a day getting your body moving on a  regular basis makes a huge difference.” - Greg Rice

“If you’re in a bad mood and you're angry, your conversation with your wife is gonna be very different than it would have been if you came in happy and go-lucky or calm and peaceful.” - Greg Rice


Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here


 

You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

25 Sep 2020046: The Body Language of Attraction00:06:55

Greg covers the topic of attraction and how certain cues help us interact with those we are attracted to.

Women's Cues:

  • smile
  • casual touching
  • leaning towards you
  • flipping/tossing hair
  • quick glances

Most are submissive in nature

Men's Cues:

  • the cowboy stance
  • hooding/leg spreading
  • standing taller
  • speaking slowly and calmly

Most are dominant in nature

Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com 

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Website: https://gregjrice.com

05 Oct 2020050: Tony Estrella | Creating the Future of Healthcare00:52:31

Tony empowers startups and publicly listed health companies to establish product-market fit within Asia Pacific markets. Through advisory projects and supporting venture investors, Tony accelerates disruptive innovation in longevity, population health, cancer, brain health, and sleep science. He is also an independent board director actively supporting company executives to navigate complex business challenges.

As an author, his creativity is inspired by his lucid dreaming with attention on predicting the future of healthcare as influenced by technologies including AI, smart devices, and robotics. His debut novel Comatose explores the science of the mind and dreams in a globe-trotting speculative fiction thriller.

On This Episode:

  • Tony and Greg talk about the importance of storytelling from a business context.
  • Tony talks about developing a true healthcare ecosystem and the importance of common language across different players.
  • Tony tells Greg the keys to a successful investment pitch.
  • Tony discusses how entrepreneurs can get better connected to the healthcare ecosystem. 


Key Takeaways:

  • Know who your audience is, and know your objectives.
  • Having specific metrics is essential for a successful investment pitch.
  • Find inspiration in different places


Tweetable Quotes:

“You can actually train yourself to be creative. One thing is certain, creativity is a process.”- Tony 

“If you are a successful and very good business leader, you are always worried about how you measure success.”- Tony


Tony Estrella:

Personal website: www.tonyestrella.com

Business website: www.Taliossa.com


Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation



21 Aug 2020031: The Power of a Smile00:08:18

Put on your happy face, because On this episode, Greg is talking about smiling.!

  • Learn the importance of smiling.
  • Find out how to get others to smile at you.
  • Discover how to identify if someone is faking a smile.

Key Takeaways:

  1. There are two types of smiles – a playful one, and an aggressive one.
  2. We’re all wired to reflect smiles.
  3. Smiling makes us feel better from a psychological perspective.
  4. Not smiling can be a sign of lying.
  5. A tight lipped smile may be a sign of secrets.
  6. A lopsided smile shows opposite emotions on opposite sides of the face.
  7. A dropped jaw smile shows playfulness.
  8. A turn-away smile makes you look playful or flirtatious.

For more information about reading feet and other body language:

BodyLanguageProject.com


Greg Rice:

GregJRice.com

22 Mar 2021097: Scott Smith | A Blue Print For Easily Making Connections With New People00:49:50

Networking should be purposeful. Otherwise, you’re doing it wrong. This common networking mistake that people make is discussed by Scott Smith, a self-professed motivational speaker, and networking expert. 

Scott helps his clients get the most out of their networks through his 6-step science-based approach that relies on motivational listening and a part of the brain called the orbital cortex. You would not want to miss this episode because these are all important lessons that you can apply in the next networking event you’re going to attend.


Let’s listen to Scott and easily build connections with new people! 


In this Episode:

[00:01 - 07:28] Opening Segment

  • Let’s get to know Scott Smith
  • His path to the networking space 


[07:29 - 18:27] Core of Networking  

  • What are you doing wrong in networking?
  • Scott reveals 
  • Scott talks about the core of networking 
  • The difference between confidence and arrogance 


[18:28 - 28:00] Truth Behind Extroverts and Introverts

  • Scott talks about clarifying questions and why you should ask them 
  • What to bring in a networking event according to Scott 
  • The truth behind extroverts and introverts 


[28:01 - 42:05] Traits of a Motivational Listener 

  • The unexpected question you’d want to ask in your next networking event
  • Why you should know the history of other people
  • How to become a motivational listener


[42:06 - 46:35] Communicating Through Stories

  • The conversation that left you with the most impact
  • A high school conversation 
  • Communicating through stories 
  • What communication skill would you have wanted to learn sooner?
  • writing
  • The best communicators you know
  • Dr. Bonnie Bassler 


[46:36 - 49:50] Closing Segment

  • Connect with Scott!
  • Links below 
  • Final words from me



Tweetable Quotes:

“Not everyone deserves a spot in your network.” - Scott Smith

“That’s part of what we’re trying to do...differentiate between result and motivation.” - Scott Smith



Resources Mentioned: 




Email scott@dscottsmith.com to connect with Scott or follow him on LinkedIn, Facebook, Twitter, and Instagram


Check out his website and learn more about his FREE e-course to “find the gold”...

17 Jun 2020001: Tommy Swanhaus | Making Others See The Vision That Only You Can See00:36:33

Tommy Swanhaus is a leader in multi-platform marketing, branding, sales, and media production. An entrepreneur that applies his talents in intrapreneural ways to a company environment and culture. Specializes in producing media and writing content that connects with the consumer to get them to engage, act and purchase. Understands how to implement direct response advertising on a micro and macro scale. Also has worked on branding and marketing campaigns for Fortune 500 Clients. Able to work across and within teams for digital marketing, social media campaigns, to media buying. Expertise in creating content that reaches and engages consumers on the internet, television, and all social media platforms. Skilled in writing TV Spots, producing commercials, writing Online Content for Clients, and social media. Active in TV & Radio Cameos. Tommy Swanhaus is also a Google AdWords certified online advertising professional, along with being certified in Google Advanced Analytics.

Tommy Swanhaus quickly turned his mobile marketing company, Tommy Swanhaus Co., into one of the nations' "50 LEADING COMPANIES OF 2018" and the “TOP 10 SMARTEST COMPANIES OF 2019.” His company has also been shortlisted for the "TOP 10 MOST TRUSTWORTHY COMPANIES OF 2019," “50 INNOVATIVE COMPANIES TO WATCH 2019;” and Tommy Swanhaus has been shortlisted for the "30 BEST LEADERS TO WATCH IN 2019” and “MOST DISTINGUISHED BUSINESS LEADERS IN 2019.”

Swanhaus graduated from Duke University where he studied Public Policy with a concentration in Mass Media.

On This Episode:

  • Tommy explains the goal of his book, and the process of creating an audiobook during quarantine.
  • Hear how Tommy sold his show to TLC.
  • Listen to the incredible story of how Tommy created a pre-Netflix streaming service.
  • Discover how to get others to buy into your vision.
  • Hear how Tommy became a regular speaker at the United Nations.

Key Takeaways:

  1. You have to adapt what you are saying to the person you are communicating to.
  2. Don’t be afraid to reach out to people who are on another level.
  3. Empower your employees, even that means they grow past you.


Tweetable Quotes:

“Who you are is how the company is perceived.” – Tommy Swanhaus

20 Jan 2021084: James Rosebush | How to Communicate Like a President00:57:20

What’s the first thing you should know about James Rosebush? He’s basically a relentless fellow who will grow your company through the power of words. Carrying decades-worth of knowledge under his sleeves, James has helped his clients throughout the world with management strategies, finance and wealth management, marketing, leadership coaching, and communications.

His varied skill set led him to a stint in the White House, where he served at the communications arm of a former president. He will share this experience with us and drop a lot of tactics and secrets in public speaking, which he included in his Amazon no.1 best-selling book, “Winning Your Audience.”


Tune in! Get right into the episode and learn from James how to communicate like a president!


In this Episode:


[00:01 - 10:13] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce and welcome James Rosebush
  • Connection among business, speaking, and music
  • A life-changing journey to Moscow


[10:14 - 24:13] Core of Effective Public Speaking

  • First two foundations of effective public speaking
  • Storytelling
  • No inhibitions 
  • The secrets of storytelling according to James
  • A speech starts with an anecdote 
  • The anecdote can be recalled easily
  • The story you tell doesn’t have to be yours 
  • Read obituaries 
  • What’s the best way to tell a story? 
  • Dramatic 


[24:14- 34:35] Secrets to Break the 4th Wall Down

  • James tells us why should learn about the 4th wall
  • Bring that wall down 
  • Connect with your audience
  • Deliver the value of your speech
  • Overcome the 4th wall
  • Appreciation
  • Respect
  • Empathy
  • What audience group scares James the most? 


[34:36 - 45:02] Structure of Great Speech 

  • What James learned from Ronald Reagan
  • Failure is unacceptable in his situation
  • You should be honest with and understand the media
  • Be a well, not a fountain 
  • The structure of a great speech
  • Should be easy to follow
  • Should have “elements”


[45:03 - 57:38] Power of Words 

  • James talks about the power of words
  • Commands attention
  • Expresses authenticity 
  • How to win your audience according to James 
  • Listen to his tips 


[57:39 - 57:23] Closing Segment

  • How to find James
  • Links below 
  • Last story from James
  • Final words from me



Tweetable Quotes:

“The way of speaking today is to follow the journalistic style of writing.” - James Rosebush

“When you learn how to be an effective public speaker, you’re really learning who you are.” - James Rosebush



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out
03 Aug 2020023: Eric Skwarczynski | The Power of a Good Story00:49:05

Eric Skwarczynski can best be described as a “visual storyteller.”

He has spent the last 7 years fulfilling various media production roles, including as a videographer, photographer, writer & graphic designer. His work has taken him to over 20 states and 13 different countries, and has included a documentary film, an 8-episode mini-series, and several commercials.

Currently, he is helping influencers, coaches, and business owners expand their reach by providing a high-quality podcast production service – a service that is rapidly growing to meet demand.

Eric is also deeply passionate about raising awareness of mental, physical, and sexual abuse within Independent Baptist Churches, and is currently producing a documentary on the subject. His accompanying podcast, “Preacher Boys,” launched in January 2020, and has since surpassed 120k downloads!

He recently launched a second show entitled, “The Good Story Podcast,” which shares inspiring stories of artists and creators who have had an impact through media. 

On This Episode:

  • Eric talks about how being the son of a literature teacher influenced and shaped his interest in storytelling.
  • Find out why Eric became interested in audiovisual aspect of storytelling.
  • Hear why Eric pivoted from beginning college to boarding a plane to college to shoot a documentary in India.
  • Eric recounts having a documentary falling apart and rebuilding from the ground up in the middle of a shoot.
  • Learn how to conduct difficult conversations.

Key Takeaways:

  1. Stories help us to build empathy for people with different experiences.
  2. Be open to admitting something fell through and changing the plan.
  3. When you ask people to talk about what they care about, they will lower their guard.

Eric Skwarczynski



17 Aug 2020029: Karen Zengel | Communicating To Transform Lives00:36:22

Karen Zengel has been the Executive Director at St. Vincent de Paul, Council of Northern Kentucky since September 2017. Karen is responsible for the entire operation of the Council with an emphasis placed on board and volunteer relations, financial and facility management, human resource management and community relations.

Karen is a native of West Virginia and moved to the Northern Kentucky 18 years ago to start working at the Nielsen Company. Rising to the position of Vice President of Innovation Practice, Karen’s expertise is in client relations and team building. Karen has been very active with the United Way serving as Chairperson of their Action Council and leading Nielsen’s corporate giving program.

Karen holds an undergraduate degree from Bethany College and an MBA from Xavier University.

On This Episode:

  • Learn how to be an effective leader in the non-profit space.
  • Get invaluable advice for communicating your vision to a team made up primarily by volunteers.
  • Hear the importance of having a real passion and love for what you do.
  • Discover the ins and outs of communication in regards to fundraising.
  • Unpack the power of empathy in communication.

Key Takeaways:

  1. You have to learn how to contextualize communication for different positions like volunteers.
  2. Have frequent and close contact with your leadership team that are on the front lines.
  3. Be there to listen so that you can respond appropriately.


Tweetable Quotes:

  • “You need to believe in the message.”
  • “Be persistent in your message.”
  • “Don’t be afraid to repeat your message if it’s important to you.”


Karen Zengel:


07 Oct 2020051: George McGehrin | Recruiting at the Highest Levels00:43:30

George McGehrin is the founder and president of The McGehrin Group, an international executive search and recruiting firm providing executive search and leadership at the C suite level, such as CEO CFO, CTO, CMO, and CIO roles throughout the US, Europe, and South America. 

He also helps executives empower their careers through personal branding and coaching.

On this Episode:

  • George tells Greg about starting out and how his biggest mistakes turned into his biggest opportunities
  • George shares how he leverages communication skills to build companies
  • Hear George share why it is important to build a network
  • Greg asks George about resume strategies

Communication Skills for High Level Opportunities:

  1. Be extremely engaged
  2. Be overly prepared
  3. Understand culture fit
  4. Look for symbiotic relationship

Tweetable Quotes:

"You can be successful at the highest levels if you are to give more than you get." - Greg

"You have to hustle and put the work in before you earn the right of passage as an entrepreneur." - George

George McGehrin:

Instagram- @exec_headhunter

LinkedIn- George McGehrin

Facebook- @executivebranding

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation


02 Sep 2020036: Kevin Mills | Screw the Side Hustle00:38:37

Kevin Mills' entrepreneurial drive began at just 7 years old. Since then, he has been on numerous sales teams, achieved success in door to door sales, and found a home in the world of finance.

After it all, he came to realize that in any business venture... you have to go all in.

On This Episode:

  • Kevin shares what he means when he says "Screw the Side Hustle."
  • Hear key lessons from Kevin's successful sales career.
  • Learn how to turn cold prospects into hot sales.

Key Takeaways:

When selling:

  • Be the Expert
  • Be Yourself
  • Differentiate yourself.


Tweetable Quotes:

  • In this day and age, people are too well-informed for smooth speaking salesmen.
  • The gold is in the failure.
  • Survival is a hell of a motivator.
  • When you go all-in to something, your results will 10x.


Kevin Mills:



GregJRice.com

28 Apr 2021108: Mastering Relationship Selling00:10:38

Building a relationship in a business setting doesn’t have to be different from making new friends in your personal life. That is why I’m going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a conversation, keeping it going, and adding value to become a trusted advisor. Don’t miss these tips as I believe relationship building is key to drive your sales and growth forward. 

Let’s listen to this episode and master relationship selling! 


In this Episode:

[00:01 - 01:28] Opening Segment

  • I introduce our topic for today
  • Can relationship building lead to sales? 


[01:29 - 09:35] Relationship Selling 

  • I define what is relationship selling
  • Why not be transactional instead? 
  • Preparation and research are keys 
  • Take notes of important facts about the other person 
  • Keep the conversation going
  • How to become a trusted advisor


[09:36 - 10:38] Closing Segment1

  • Don’t miss this reminder to close our episode! 
  • Boost your EQ by 10% and your sales by 20%.
  • Free e-course link below
  • Final words from me


Tweetable Quotes:

“What I’m looking for is a spark of common ground for us to be able to start to build a relationship around.” - Greg Rice

“At the end of the day, we’re just trying to build real relationships, real friendships, just like you would with anybody else. Just ‘cause it’s a professional space doesn’t mean that your approach is any different.” - Greg Rice

“Personal relationship first leads to long-term business relationship. Anything else is just transactional and short-sighted.” - Greg Rice



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here
  • The Ben Franklin Effect


 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

21 Apr 2021106: How to be an Authentic Leader00:10:41

We always hear the idea of “authentic leadership” but we often reflect on what it really means. That’s why in this solo episode I’m going to share my insights about being an authentic leader. Although there’s no single formula to be that kind of leader, there are still steps that you can take to be someone that people will follow and relate to. You don’t have to change yourself to be an authentic leader. In fact, you need to be yourself more than ever. 

Let’s listen to this episode and become an authentic leader! 


In this Episode:

[00:01 - 01:06] Opening Segment

  • I introduce our topic for today
  • How to be an authentic leader 


[01:07 - 09:37] Authentic Leadership At a Glance 

  • You can be yourself  and be a great leader
  • 2 reasons I learned 
  • The look of an authentic leader 
  • Is there a formula to be an authentic leader? 
  • Be an authentic leader with these suggestions! 
  • Your own stories and their lessons 
  • Your self-awareness 
  • Your values and principles
  • High levels of motivation 
  • Strong support team 
  • Ability to balance life, work, and other endeavors 


[09:38 - 10:41] Closing Segment1

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • Final words from me


Tweetable Quotes:

“[Authentic leadership is] being comfortable in your own skin. It’s knowing your values, and your passion, and your purpose for what you're doing.” - Greg Rice

“Your stories in your life are very valuable, and they’re unique to you, and you need to learn lessons from those stories.” - Greg Rice


Resources Mentioned: 



 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

16 Sep 2020042: Sam Newell | Communication and Real Estate00:34:56

As a Multifamily Investor, Commercial/Residential Real Estate Broker, Hotel Owner, Sam Newell buys income producing real estate investments and produces double digit returns for investors. Sam is a Top 1% Real Estate Agent in Utah & Idaho for 10 years and over $100,000,000 in real estate transactions. He loves what he does and loves taking care of his clients. 

On this Episode:

  • Sam and Greg discuss the importance of assessing and building trust in those you partner with
  • Sam tells how he built his network from scratch 
  • Sam talks about the importance of strong communication skills in real estate and how he has leveraged it for success
  • Sam and Greg go over keys to negotiating effectively
  • Sam talks about communicating effectively in personal relationships that help balance work/home life

Key Takeaways:

  • Listen to what others are saying and learn how to ask good follow up questions
  • Establish open communication at home to have success in business
  • Your investments matter so do not look for a deal on your partners and managers

Tweetable Quote:

“Stop being a salesperson and just be a good communicator.” - Sam Newell


Sam Newell:

Facebook- https://www.facebook.com/samuelcn

Instagram- @samnewellrealestate

The Recession Proof Podcast- https://podcasts.apple.com/us/podcast/recession-proof/id1484472973

Resources Mentioned:

Website: https://gregjrice.com

Discover a built for you podcast service at https://gregjrice.com/doneforyou

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation



30 Oct 2020061: Denis Gianoutsos | Leadership is Changing and Communication is More Important Than Ever00:43:18

The world of business is changing fast and disruptive, that Leadership is Changing.

Executives, Leaders and Teams are overwhelmed and find it difficult to embrace change and navigate disruption.

Denis Gianoutsos develops high performing Executives, Leaders and Teams globally to have exceptional Executive Presence to step up, lead change, resulting in them Leading a Bigger Game. His work focuses on enabling Executives, Leaders and Teams to be strategic, high performing, contributing to their personal and organisational resilience.

On this Episode:

  • Hear Denis share his background and why he is passionate about leadership.
  • Denis talks about the three major skills needed to be a great leader.
  • Greg and Denis discuss self-awareness and the importance of it in leadership and communication.
  • Denis talks about the transition of changing from team member to team leader.
  • Greg and Denis talk about the energy needed to lead well.
  • Denis shares 3 ways to develop leaders. 

3 Skills to have as a Leader:

  1. Clarity
  2. Communication
  3. Courage

Tweetable Quote:

“It takes time, and it takes practice- the right practice.” - Denis

Denis Gianoutsos:

Check out his podcast on all major platforms: Leadership is Changing

Learn more on his website: www.leadingchangepartners.com

Leadership Is Changing FaceBook Group https://www.facebook.com/groups/LeadershipIsChanging/

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

16 Dec 2020074: Joseph McGuire | Reading Faces to Win Negotiations00:37:15

Have you ever used non-verbal communication as a means of making a deal or engaging a client? Today’s guest, Joseph McGuire is one of the masters. Joseph, owner of Clear Sights Communication, assists clients in developing authentic communication to build exceptional relationships in both their business and their personal lives by combining the ancient Chinese tradition of Mien Shiang (Face Reading) with current research, Heart Intelligence and life wisdom. Joseph’s wealth of experience has culminated within his book Face Facts - where he breaks down the arts of face reading to enhance business practices.

I’m so excited to get right into the episode and learn how to win at business and negotiations from Joseph’s unique approach to communication.

In this Episode:


[00:01 - 06:15] Opening Segment

  • I introduce and welcome Joseph McGuire 
  • The art of facial recognition 
  • Using faces to read illness and emotions 
  • Being better negotiators 
  • Joseph gives some background on his work 
  • Started as a massage therapist 
  • Found the skill as a child 
  • Trained and honed the skill 
  • Examples as tool in diagnostics 
  • Most people are not body conscious 


[06:16 - 14:12] Using Facial Reading to Communicate Effectively

  • Joseph gives some insight into eastern practices 
  • Combining a number of diagnostic techniques 
  • Network of other medical professionals to support 
  • Joseph talks about how we can put this into practice 
  • How it relates to the social climate today 
  • Helping people with communication advice 
  • Recognizing individual styles 
  • The example of looking at eyebrows 
  • How facial expressions can be used in a business setting
  • The things that are revealed by the face 
  • Tailoring communication for the person you’re dealing with 
  • Example of talking to the customers


[14:13 - 20:28] Reading Faces to Win Negotiations

  • Joseph talks about how he goes about negotiations 
  • Mingling with people first informally 
  • See them when nothing is at stake 
  • Looking for incongruencies 
  • Recognizing the game the other team is playing 
  • The importance of getting the baseline right 
  • Getting a clear picture contextually 
  • There is no benefit to assuming 
  • Keys to being a successful negotiator 
  • Relaxed confidence 
  • Identifying your own strengths and weaknesses 
  • Willingness to make decisions 


[20:29 - 30:03] Key Practices for Successful Leaders 

  • Joseph talks about making better leaders 
  • Willingness to listen 
  • Demonstrate interest 
  • Willing to ask questions 
  • Keep it concise 
  • Recognize when the other person has had enough 
  • The importance of...
19 May 2021114: Getting Over Stage Fright00:15:03

On this episode, Greg shares how to effectively manage your stage fright.

Key Takeaways:

  • Have a clear goal.
  • Let your passion shine through.
  • Consider what mindset will equip you best to achieve your goal.
  • Leverage fear to your advantage.
  • Learn to be yourself.
  • Practice in front of a mirror or record yourself.

Tweetable Quote:

  • "The presentation is not about you."

The presentation is not about you.

15 Jul 2020015: Jared Sheehan | Results Focused Leadership00:46:36

Jared Sheehan is a charismatic, innovative, and results focused engineering leader with experience in driving, developing, and transforming organizations in fast paced, highly scaled environments.

Currently, Jared leads a dynamic Mobile Software Engineering organization for the Capital One Credit Card Line of Business. He is accountable for delivery of 20+ teams supporting the Capital One flagship mobile applications (iOS / Android / Cloud).

Additionally, Jared is an organizer / founder of 6 DC area meetups, multiple conferences (DevFestDC and Android Summit) and an extensive history of supporting the startup ecosystem through membership to several advisory boards.

On This Episode:

  • Learn how to get the most out of networking groups.
  • Find out Jared’s approach to leadership.
  • Learn how to recruit, motivate, and get the most out of tech professionals.
  • Hear what traits Jared looks for when hiring.

Key Takeaways:

  1. Ensure consistent communication, consistent forums, multiple directions.
  2. Hire based on brains, energy, and integrity. They must have all three. 
  3. Build strong relationships in your community.


Tweetable Quotes:

  • “Someone is always good at something.”  – Jared Sheehan


Jared Sheehan



10 Jul 2020013: The Power of Empathy00:12:49

On This Episode:

Greg shares some helpful tips about developing stronger empathy toward others.

Key Takeaways:

  • Look for signs that emotion is being experienced.
  • Mirror what they’re feeling.
  • Don’t judge or make assumptions.

Exercises:

  • Journal
  • Talk to/follow a diverse group of people.
  • Travel
  • Read – both fiction and non-fiction


Sponsor:


31 Aug 2020035: Justin Hanover | Creating a Business that Adds Value to Your Life00:31:36

Justin Hanover built his facility over 10 years – from a mobile start up to a 6,000 square foot facility with over 350 members and 7 team members. He knows what it takes to build an actual fitness business. Over these past 10 years he has invested over 100K into building his knowledge, and surrounding himself with top entrepreneurs.

Now Justin is focused on helping other fitness businesses not only build businesses that last but an even better life.

On This Episode:

  • Justin shares how to help fitness owners achieve success.
  • Learn how Justin built his business organically – one relationship at a time.
  • Justin discusses how he and his wife communicate in life and business.
  • Hear how you can understand the why of the people you are working with.


Key Takeaways:

  1. Relationships are the key to growth.
  2. Opportunities are not enough, you have to put the effort in.
  3. Find ways to decompress and reframe.


Tweetable Quotes:

  • "Your business should be adding value to your life not taking away from it."
  • "The numbers don’t lie."
  • "Restructure your models for profit."


GregJRice.com

07 Apr 2021102: How To Build Your Network in 202100:11:58

“Your network is your net worth.” 

We have heard this advice for quite some time now, but many of you probably still wonder how to network the right way. If you’re one of those people, this episode will bring a ton of value to you. In this solo episode, I shared 3 actionable steps you can take now to build and grow your network in 2021 at a time when we still cannot meet personally due to the COVID-19 pandemic. 

The first step is learning the fundamentals of networking, which includes understanding your current network better. The second step is networking in the COVID-19 pandemic. This is an adjustment that we need to make because we are only allowed to meet virtually. How can we leverage these virtual meetups? The last step is about growing your network because networking doesn’t stop with merely talking to the other person. 

Let’s listen to this episode and build your network in 2021! 


In this Episode:

[00:01 - 02:00] Opening Segment

  • I introduce our topic for today
  • What is the story of Paul Revere and William Dawes?


[02:01 - 11:06] Build Your Network in 2021 

  • What do Freau, Picasso, and Galileo have in common?
  • Learn the networking fundamentals 
  • Understand your network with these 3 columns 
  • Shared purposes and similar activities can grow your network 
  • You can successfully network during COVID-19 with these tips 
  • Learn the Dollar 80 Strategy
  • Building a network is not enough
  • You have to grow your network too


[11:07 - 11:58] Closing Segment1

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • Final words from me



Tweetable Quotes:

“Over time, I wanna look for opportunities to add value.” - Greg Rice

“You can’t just reach out to somebody you haven’t spoken to in 3 years and start asking them for stuff.” - Greg Rice



Resources Mentioned: 



 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from...

07 Sep 2020038: Jordan Harbinger | Dig Your Well Before You Get Thirsty00:35:18

Jordan Harbinger is a Wall Street lawyer turned interview talk-show host, and a communications and social dynamics expert. He has hosted a Top 50 iTunes podcast for over 12 years and receives over five million downloads per month, making The Jordan Harbinger Show one of the most popular podcasts in the world. On The Jordan Harbinger Show, Jordan deconstructs the playbooks of the most successful people on earth and shares their strategies, perspectives, and practical insights with the rest of us.

On This Episode:

  • Find out what Jordan Harbinger has learned about communication from living and traveling around the world.
  • Jordan shares how he used his network to rebuild his career after a setback hit him out of the blue.
  • Hear about Jordan’s time in North Korea and the difficulty of forming authentic relationships there.
  • Get helpful tips for networking more effectively.

Key Takeaways:

  1. Make your mistakes out loud.
  2. Dig the well before you get thirsty.
  3. Authentic vulnerability will encourage you network to want to help you.

Tweetable Quotes:

  • “Your network is an insurance policy you couldn’t otherwise purchase.”
  • "You can’t replace consistency."
  • "No one can identify with a person who has never had any problems." 


Jordan Harbinger



GregJRice.com

28 Aug 2020034: Reading Open and Closed Body Language00:08:36

Every body position communicates something. On this episode, Greg shares the distinctions and meanings of both closed and open body language.

Closed Body Language Indicates:

  • Self-Protection
  • Closed off mentally
  • Hostility
  • Unfriendliness
  • Anxiety
  • Not open to new ideas

Open Body Language Indicates:

  • An open mind
  • Reception to new ideas
  • Friendliness
  • Willingness to work together


Tweetable Quote:

  • "Our body language reveals how comfortable we feel."


For more information about reading body language:

BodyLanguageProject.com


Greg Rice:

GregJRice.com

12 May 2021112: How Do We Deal With Biases We Don't Know We Have?00:15:17

On This Episode:

  • Greg shares how we can address the biases we subconsciously bring to our conversations.
  • Discover how to break down your subconscious bias.
  • Learn how diversity can lead to increased business performance.
  • Greg shows the two main categories of bias we should keep our eye on.

Key Takeaways:

  1. Implicit bias comes from our experiences, cultural instructions, and even evolutionary history.
  2. Our experience does not always reflect reality.
  3. Every human being is affected by unconscious bias – it’s far easier to see it in others than in ourselves.

18 Sep 2020043: Know If They are Going to Buy Before They Do00:10:30

On this episode, Greg talks about attentive and decision making body language. 

Find out how you can understand this type of body language in your presentations and sales.

The body language of attention:

  • Eyes tell the story
  • Body orientation toward the presenter
  • Small intricate hand movements (checking watch, picking invisible lint)

Indication of interest:

  • Slow head nod
  • Concentrated face
  • Hand on the chin


Tweetable Quote:

“Assessing body language in the moment can be a very important skill.”


Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com 

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/


19 Apr 2021105: Where it all began | Tommy Swanhaus00:36:48

Welcome back to the Art of Communication! In celebration of our recently published 100th episode, we’re going to walk down memory lane and re-air my conversation with Tommy Swanhaus.

I could not think of a better first guest than Tommy, an entrepreneur known worldwide, an influencer well-networked in the communication space, a 22x bestselling author, and a digital marketing expert. 

In this Episode:

[00:01 - 05:16] Opening Segment

  • Let’s get to know Tommy Swanhaus
  • Tommy shares the highlights of his book


[05:17 - 15:40] Get People To Buy Into Your Vision 

  • How Tommy turned this pre-Netflix idea into a streaming service 
  • What has kept him awake at night?
  • How to get your staff’s buy-in to your vision 


[15:41 - 21:06] Show Up And Network 

  • The worst place to get money according to Tommy 
  • Tommy’s philosophy in relationship-building you should hear 
  • The power of showing up that you should not miss 


[21:07 - 31:52] Empower Your Team

  • Tommy talks about his unique leadership style 
  • The conversation that left you with the most impact
  • With his father
  • Tommy will build a relationship with people based on: 
  • Handshake 
  • Looking in the eyes
  • How they dress 
  • The communication skill you wish you have earlier
  • Understand what’s going to someone’s brain 


[31:53 - 36:47] Closing Segment

  • Be a strong communicator with these 3 pieces of advice from Tommy 
  • Connect with Tommy!
  • Links below 
  • Final words from me



Tweetable Quotes:

“Don’t ruin a relationship over being money-hungry.” - Tommy Swanhaus

“I believe in empowering your employees and training your employees so that they can go to another company.” - Tommy Swanhaus



Resources Mentioned: 



Email thomas.swanhaus@gmail.com to connect with Tommy. You can also get in touch with him on Facebook, Twitter, and Instagram. Check out his website to learn more about this work. 


You can connect with me on LinkedIn, Twitter,

30 Sep 2020048: Gary Ross | The Power of Internal Communications00:44:27

Gary M. Ross is president of INSIDE COMMS, a training, coaching and consulting firm focused on internal communication. Over his 30+ year career, Gary has worked as a consultant, corporate executive and Emmy-nominated broadcast journalist. With INSIDE COMMS, Gary works to make corporate life better by advancing the way organizations and their people communicate with one another. 

Gary's recent engagements have included consulting and coaching CEOs, C-level executives and internal communications teams on corporate transformations and integrations, M&A and change. His experience reaches from the upper ranks of the FORTUNE 500 to small non-profits and academia. 

Gary is also a principal at thoughtLEADERS, LLC, a leadership development training, coaching and consulting firm conducting programs at client locations around the world. Based on real-world experience, he specializes in change management, change communications and strategic thinking concepts and processes that clients can implement immediately in their organizations.

On this Episode:

  • Gary talks about how he grew up in the business and how his company came about.
  • He defines internal communication and why it’s important for us.
  • Gary and Greg talk about body language in management.
  • Gary gives several keys to true leadership.
  • Greg asks Gary about communicating up effectively.

Key Takeaways:

  • Communicate authentically to build trust
  • Being visible and present is a way to communicate
  • Communicate up through positive reinforcement of your leaders

Tweetable Quotes:

“From a body language perspective, if you are being really authentic, your body language comes across as more authentic and helps you connect better.” - Greg 

“If this is better because I was here than that’s a win.” - Gary

Gary Ross:

website: www.insidecomms.com

Inside Communications course: plus.insidecomms.com

LinkedIn: Gary Ross

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

28 Sep 2020047: Justin Breen | How to Build a Business by Making Life-Changing Connections00:42:58

Justin Breen is the founder and CEO of BrEpic where he helps clients gain national and global media attention by telling their story in a way that helps them go viral. He is also a best-selling author. His book called Epic Business is the story of how he has built his company over the last several years. He is also a life-changing connector.

On this Episode:

  • Justin talks about his 17 year journalism career that ended in a 5 minute meeting in 2017 and how BrEpic was born.
  • Justin and Greg talk about hearing “no” a lot in the entrepreneur life and how you must be ok with that to keep going.
  • When he connects people, he is looking at personality and mindset to help form powerful connections. 
  • Justin tells Greg about learning the importance of developing real partnerships with those he works with.
  •  Justin explains how there are toxic cost-scarcity mindset people versus investment-abundant mindset people. 
  • Justin tells how he streamlined his process to help create short and long term credibility to help them stand out from the competition.

Key Takeaways:

  • Tell about who you are not what you do 
  • Develop a high price and low overhead model business
  • If something isn’t working, you just pivot
  • Listen, and give more than you receive in communication

Tweetable Quotes:

“I know who my tribe is, and I'm very focused on that and very intentional.”- Justin Breen

“Revenue is just a number driven by ego.”- Justin Breen

Justin Breen:

website- www.brepicllc.com

LinkedIn- Justin Breen

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

22 Jun 2020005: Travis Chappell | Becoming a World-Class Networker00:37:36

On This Episode:

  • Travis talks about the importance of aligning your work ethic with your desire.
  • Hear how Travis shifted from door-to-door sales to the world of podcasting.
  • Travis shares how he got so many incredible guests on his podcast.
  • Learn how to build real connections.
  • Discover why you need to build a platform.

Key Takeaways:

  1. Dig your well before you’re thirsty.
  2. Find ways to add value to those you want to connect with.
  3. Connect with people who are living the life you want.


Travis Chappell:

travischappell.com


12 Aug 2020027: Heather Knight | Communicating To Make An Impact00:44:16

Heather is currently serving as the founder and chair of Surviving to Thriving, an Atlanta based non-profit that provides a long-term sustainability program for victims of domestic violence. The passion for domestic violence awareness and prevention started from a personal situation in her teen years and then grew into a career in law enforcement. She recently left the police department after founding Surviving to Thriving in order to dedicate more time to her podcast (also Surviving to Thriving) and to teach the headlining program of R.A.D. Women’s Self-Defense.

Heather received a Bachelor of Science in Criminal Justice at the University of North Georgia Military Academy. She is currently enrolled at American Military University, where she is completing a master’s program in Intelligence Studies with a focus on Homeland Security.

On This Episode:

  • Learn how to identify red flags in a relationship by reading certain communication cues.
  • Find out how to identify and approach loved ones in abusive relationships.
  • Heather shares what she has learned about operating a successful non-profit.
  • Heather recounts her experience with sexual abuse and her trajectory to law enforcement.
  • Hear how Surviving to Thriving helps survivors of sexual assault.
  • Learn how to come across with confidence.

Key Takeaways:

  1. Set clear expectations in relationships.
  2. Have an open flow of communication.
  3. Focus on your passions.

Heather Knight

facebook.com/tothrivingatl

instagram.com/tothrivingatl

twitter.com/tothrivingatl

tothriving.org

11 Nov 2020064: Chris Martin | Be an Epic Storyteller00:46:33

Never satisfied with just one label, Today’s guest, Chris Martin, Owner and Founder of Chris Martin Studio, became a coach, curiosity builder, and host of The Getting Work to Work Podcast. He is a man obsessed with courage, creativity, curiosity, and loves stories filled to the brim with heart, edge, and fearlessness and conversations with authentic people making a difference. Questions are only as powerful as the willingness to listen to and wrestle with the answers.

Let’s dive right into this conversation and learn how to become epic storytellers. 

[00:01 - 07:22] Opening Segment

  • Welcome back! And welcome Chris Martin
  • A bit about Chris 
  • Chris gives us some background into his story 
  • Trying to answer what makes you unique 
  • Starting the conversation around uniqueness
  • It starts with interest 
  • What gets you out of bed 
  • Look for what lights someone up
  • The struggle with small talk  
  • Chris talks about why he loves storytelling so much
  • Stories are powerful 
  • It can change people 
  • You can see the impact on a global level 


[07:23 - 13:34] A Story Can Change a Life 

  • Why are stories so powerful
  • We get to live another life without consequences 
  • Example with the movie Free Solo 
  • It’s how we’ve connected throughout history
  • The key to telling a good story 
  • Have a character to connect to 
  • Have a change through a journey 
  • Being a business storyteller
  • Know who’s telling the story and who’s telling yours
  • The customer and yourself 
  • How has your business changed lives? 
  • The sales perspective 
  • The unknown factor in storytelling
  • You don’t know what is going to be successful 
  • The story is just one part of the conversation 


[13:35 - 20:10] Storytelling Mediums 

  • Telling a story through digital mediums 
  •  You’re doing every element 
  • It’s more complicated
  • Doing so much with so little 
  • Chris talks about digging out a story for a documentary and then sharing it digitally 
  • The company approaching first 
  • It’s more than just good work, you need to connect 
  • The Christmas tree farm example 
  • Using conversations to capture imagery
  • Machinery example 
  • The hard conversations with clients
  • Not understanding that the process takes hours 
  • A lot goes into even just 10 minutes 


[20:12 - 31:40] Curiosity, The Art of Asking Questions

  • Chris talks about the Five C’s 
  • Creativity, curiosity, craft, commitment, & connection 
  • Putting out values and defining them 
  • Chris talks about the art behind asking questions 
  • You have to actually think about what you want to know 
  • The kinds of questions and their value 
  • You have to listen to the said...
13 Jul 2020014: Jesse Paul Smith | Communicating Through Art00:46:21

Jesse Paul Smith is a speaker, entertainer, and coach that helps high achievers, just like you, take dreams and goals in their life and turn them into results.

On This Episode:

  • Learn how to communicate through art.
  • Get leadership tactics that Jesse Smith learned from John Maxwell.
  • Unpack the secrets of selling.
  • Hear the powerful story of how Jesse turned his life around.

Key Takeaways:

  • We are valuable because of who we are not because of what we do.
  • You can not make things happen, you can only welcome it.
  • Your skill will get people’s attention, but your story will connect you to them.

Tweetable Quotes:

  • A man's gift maketh room for him, and bringeth him before great men. – Proverbs 18:16
  • "Every purchasing decision that is made, there is a buyer deciding to buy."

Jesse Paul Smith


20 Jul 2020017: James Warda | Building Trust in Communication00:50:40

James Warda is a communications and marketing leader with global experience at Fortune 100 companies across multiple industries, including aerospace, defense, energy management and automation, finance, healthcare, insurance, manufacturing, pharma and retail.

Recognized for ability to make the complex simple, and align groups and resources to execute large-scale change initiatives.

Leads with expertise in executive communications, internal communications, media relations, crisis communications, digital communications, marketing communications, content and digital marketing, and Labor Relations and Mergers and Acquisitions (M&A) communications.

Excellent written and verbal skills, including background as adjunct professor for Loyola University Chicago/Quinlan School of Business and a board member on their Dean's Communication Advisory Council, guest speaker at DePaul University, author ("Where are we going so fast?") and keynote speaker, regular contributing columnist for the “Chicago Tribune" and Pioneer Press, and blogger for the Chicago Tribune Media Group's "ChicagoNow" platform.

Learn more at jameswarda.com. 

On This Episode:

  • James shares how he became fascinated with words and music at an early age.
  • Learn how to overcome fear of public speaking.
  • Find out how to build stronger trust with those around you.

Key Takeaways:

  • Be vulnerable
  • Prepare and Practice, but don’t script yourself.
  • Just be sincere.
  • Don’t let fear stop you from succeeding.

Tweetable Quotes:

  • "A lot of what you are communicating is not what you are saying it’s what people are seeing." – Greg Rice
  • “Nothing connects like a personal story.” – James Warda
  • “Trust is the currency of communication.” – James Warda
  • “One of the most important ways you can show courage is vulnerability.” – Brené Brown

James Warda:


09 Sep 2020039: Michael Coles | How to Drive Transformation00:45:28

Michael J. Coles, the co-founder of the Great American Cookie Company and the former CEO of Caribou Coffee, did not follow a conventional path into business. He does not have an Ivy League pedigree or an MBA from a top-ten business school. He grew up poor, starting work at the age of thirteen. He had many false starts and painful defeats, but Coles has a habit of defying expectations. His life and career have been about turning obstacles into opportunities, tragedies into triumphs, and poverty into philanthropy.

On this Episode:

  •  Learn how the importance of listening turned into Michael's power in communication and sales
  • Hear how Michael was able to drive buy-in for a new strategy or vision
  • Learn about the importance of teamwork
  • Hear Michael talk about not having to be the smartest guy in the room

Key Takeaways:

  • Fully engage with every individual you speak to
  • Execution triangle- skill set, tool set, and mindset to execute well
  • Your team needs to understand why you are doing what you are doing so they can rally behind you.


Tweetable Quotes:

  • "The good is what holds you back."
  • "People always told me what my limits where, and it always gave me incentive to prove them wrong."
  • "You can disagree, but you don’t have to be disagreeable”


Michael Coles:

http://michaelcoles.com/

His book, Time to Get Tough, can be found on Amazon


Resources:

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation




08 Feb 2021086: Michael Keating | How to Optimize Human 2 Human Conversations00:37:32

For Michael Keating, vulnerability is not a weakness, but a sign of being human. This is specifically an important reminder for leaders who often put themselves in an impossible position to not commit mistakes and hide their vulnerability. Committing mistakes and being vulnerable are actually key ingredients to an authentic and caring leadership, to which Michael has his “10 C’s” as his model. He joins us today to discuss these topics that improve our overall communication with others.   

Tune in! Let’s get right into the episode and learn how to optimize human-to-human conversations!


In this Episode:

[00:01 - 05:49] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce and welcome Michael Keating
  • His fascination with human relations and communication


[05:50 - 11:54] Recognition 

  • The general purpose of communication according to Michael 
  • He talks about his humble beginnings as a human relations expert 
  • The same basic needs of all humans for Michael


[11:55- 19:34] Resonance 

  • How to resonate better with other people
  • Psychological safety
  • Intimacy
  • Instincts 
  • The best kind of connection according to Michael 
  • Listen to Michael’s 10 C’s of a caring leadership 


[19:35 - 28:59] Relations 

  • The common mistakes that leaders commit
  • Why vulnerability is not a weakness
  • Michael explains 
  • How leaders can ask better questions 


[29:00 - 35:44] Best Communicator 

  • The conversation that left you with the most impact
  • Conversation with yourself 
  • What communication skill would you have wanted to learn sooner?
  • Listening to the answer of another person 
  • Understanding that your own biases are dangerous 
  • The best communicator you know
  • It should be yourself
  • Michael’s tips to be a good communicator 


[35:45 - 37:31] Closing Segment

  • How to find Michael 
  • Links below 
  • Final words from me



Tweetable Quotes:

“Even the language of the face is universal because we all have faces and so we can communicate on that very basic level.” - Michael Keating

“The best conversation is when you don’t really have any expectations.” - Michael Keating


Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here

 


Email michaelthomaskeating@icloud.com to connect with Michael or check out his LinkedIn and website.



You can connect with me on LinkedIn, Twitter, Instagram,

10 Feb 2021087: Paula McNicholas | Communicating to Streamline Your Business00:41:47

Business owners sometimes become victims of their own successes because they can’t delegate tasks effectively or guide their team in doing their tasks. They end up doing more than they should, affecting their productivity and keeping them from fulfilling their big business visions. 

That’s where Paula McNicholas and her team at Lean Team Strategies Strategies, Ltd. come in. They work with business owners to boost the productivity of their own team and free up more time for more lucrative new projects. You may have already heard this before, but at the heart of their services, “communication is the key.”

Tune in! Let’s get right into the episode and learn how communication can streamline a business! 


In this Episode:


[00:01 - 05:31] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce and welcome Paula McNicholas 
  • Bringing a “big business mentality” to small businesses 


[05:32 - 16:22] Role of Communication on a Team’s Productivity 

  • Do you think you don’t have time to build your business? 
  • Here’s Paula’s advice for you
  • Paula tells us why communication is key in being productive 
  • How to leverage the abilities of your team members according to Paula


[16:23- 29:50] Constructive Feedbacks Within a Team 

  • Are you a business owner wanting to have more time with your family?
  • Here’s Paula’s recommendations for you 
  • Paula lays out the steps to provide constructive feedback to team members 
  • We talk about the 3 C’s to drive the productivity of the team 


[29:51 - 38:03] Better Marketing Skills

  • The conversation that left you with the most impact
  • Her talk with her former general manager 
  • What communication skill would you have wanted to learn sooner?
  • How to market what you do 
  • The best communicator you know
  • Lee Tunney-Ware


[38:04 - 41:47] Closing Segment

  • How to find Paula
  • Links below 
  • Final words from me


Tweetable Quotes:

“Communication is one of the key drivers of productivity.” - Paula McNicholas 

“Before you even have a team, you gotta make sure you got good communication.” - Paula McNicholas 




Resources Mentioned: 


 


Email Paula@PaulaMcNicholas.com to connect with Paula or follow her on LinkedIn and Twitter. Check out her website https://paulamcnicholas.com/.



You can connect with me on LinkedIn, Twitter,

22 Jul 2020018: Judy Rodman | Communicating with Your Voice Effectively00:46:05

Judy Rodman is an award winning vocal coach, recording artist, stage and television performer, public speaker, author, multi-genre hit songwriter, studio producer and vocal consultant.

Named ‘Best Vocal Coach” 2011 by Nashville Music Pros and "Vocal Coach in Residence, August 2013" by TC Helicon's VoiceCouncil Magazine, Judy teaches her trademarked vocal training method “Power, Path and Performance”™ to singers and speakers nationally and internationally in her office, by phone and Skype. Her clients include major and indie recording artists and labels, artist development companies such as PCG Nashville, touring and studio background singers, national public speakers, teachers and voiceover talent. Her students and recording clients have appeared on The Today Show, Letterman, Ellen Degeneres, The Voice, American Idol, America's Got Talent, Grammys, CMA, ACM & MTV Awards Shows, New York Times Best Seller list.

Judy is a published author with two “Power, Path and Performance” vocal training courses, a groundbreaking multimedia guide called “Singing In The Studio”, a DVD video presentation for producers and engineers called “Vocal Production Workshop”. Her 'All Things Vocal' blog has over one million views. He has over 60 articles at www.ezinearticles.com. She publishes a newsletter for Judy Rodman Productions. Her articles have appeared in myriads of books, magazines and websites that serve the music industry and voice matters. (See career credits below for specifics.)

As public speaker, Judy gives keynote speeches, seminars and advanced workshops on the voice and vocal production. She is creator and host of “All Things Vocal” podcast, also available at iTunes, Android apps and Google Play.

Judy writes and co-writes in her Nashville office. Among her many cuts and songwriting awards: top 10 Billboard single "She Thinks That She'll Marry" and BMI Millionaire award for “One Way Ticket (Because I Can), cut by LeAnn Rimes. Her co-write "Missing Child" was featured on Nancy Grace and appeared on the CNN website. Her co-write 'Gambler Of Us All' is on the soundtrack of the 2015 Robert Duvall movie "Wild Horses". Judy collaborated with Darren J. Butler, writing songs and as music director for two contemporary musicals "Runaway Home" and "We The People". Still works in progress, they got terrific audience responses at several workshop productions.

With literally thousands of studio credits, Judy can regularly be found in the recording studio producing tracks or producing vocals as part of other production teams, as well as creating arrangements and singing background vocals. Her production of Emil Bishaw's “Since You Left”, sat at #1 on several indie charts for a record 9 weeks. With an album she produced, Emil won 2010's "New AC Artist" award at Music News Weekly.com. Judy's production client and cowriter Michael Hodges garnered 5 million views on Myspace. Her production of Jenny Tolman resulted in national and international acclaim including finalist in 2013

21 Oct 2020057: Mark Elliott | Telling a Powerful Story in 3 Minutes or Less00:36:45

Mark Elliott is the founder of Mark Elliott Creative, and he has been a very successful songwriter in Nashville for over 30 years. He has written for some of Country Music’s largest publishers and biggest artists, penning a number of big hits. Mark is a singer himself and is a part of the band, Run Away Home. His two newest solo songs can be found on Spotify! Mark is the author of The Sons of Starmount: a Memoir of a 10 Year Old Boy.

On this episode:

  • Mark shares his background in the music industry and how a key mentor helped him develop his writing skills.
  • Hear Mark talk about being honest with yourself first in order to truly write what would connect with others.
  • Mark and Greg discuss how the country genre is known for its storytelling ability and how the best songs are the perfect combination of relatable and individual storytelling. 
  • Hear how Mark explains the art of storytelling through a performance and the impact it has on the audience. 
  • Mark talks about the difference between storytelling in a three minute song versus a long-form novel.

Key Takeaways:

  • If you are disciplined to consistently write or create, the inspiration will come.
  • When telling a story during a performance, find the balance between rehearsed flow and “in the moment” inspiration. 
  • When networking in creative spaces, do not build your relationships purely with those who can help you but with those you can help. 

Tweetable Quotes:

“I believe that discipline and inspiration are connected at the hip.” - Mark Elliott

“Mistakes and how you handle them are pretty powerful performance pieces.” - Mark Elliott


Mark Elliott:

Find his music and book at www.markelliottcreative.com

Connect with Mark on Instagram: @imacre8tivesoul


Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

04 Jan 2021079: Vanessa Vallely | How Women Can Leave a Lasting Legacy00:46:52

Our guest for today is Vanessa Vallely, Founder and Managing Director of WeAreTheCity.com, a non-profit organization providing resources and job opportunities for women across the United Kingdom and India. Vanessa throughout her career has advocated for equal opportunities for women in the workplace and provides resources for women to progress in their careers. Her advocacies and mission were recognized in 2018, receiving The Most Excellent Order of the British Empire. 

Gear up! Get right into the episode and learn from Vanessa how women can leave a lasting legacy in the world!


In this Episode:


[00:01 - 09:04] Opening Segment

  • I introduce and welcome Vanessa Vallely 
  • Keynote speaker
  • Gender equality advocate 
  • Consultant for government and corporate organizations
  • Vanessa gives background on her story 
  • Influence from her mother working 4 jobs 
  • Working at the tech industry 
  • Relationships with people are crucial


[09:05 - 21:51] Communicating Diversity and Inclusion

  • Vanessa walks us through the beginnings of We Are The City
  • Advocates equal opportunities for women
  • Helps companies retain top female staff
  • Trains women to advance in their careers
  • Overcoming judgments from having a unique accent
  • Taking elocution lessons 
  • Listening to Queen Elizabeth II’s speech
  • Being proud of who she is
  • Participating in Toastmasters
  • Vanessa talks about the services offered by We Are The City
  • Opening opportunities for women
  • Training women to be in the leadership room
  • Fostering diversity and gender inclusion in the workplace


[21:52 - 32:50] Leaving a Lasting Legacy

  • Unique communication challenges that women face
  • Jobs that are too prescriptive
  • Presentation of job opportunities for women
  • Language being used for women 
  • Launching her organization in another country
  • Motivations for expanding in India
  • Adjustments based on the Indian context
  • A unique opportunity to forward their mission 
  • Vanessa shares this amazing story about her book
  • Included in the “40 things to do before I was 40”
  • Leaving a lasting legacy for women empowerment
  • Stay focused on your goal


[32:51 - 44:37] Setting Expectations with the Family

  • The most impactful conversation of your life? 
  • Conversation with her English teacher and mentor 
  • Pay attention to your LinkedIn profile 
  • One communication skill you wish you had more of in the past? 
  • Learning how to stop her mouth and engage her brain
  • Listening 
  • How to balance work and family
  • “No talk about work” during family time
  • Give time for your kids 
  • Set expectations
  • Who is the best communicator you know? 
  • Her mother


[44:38 - 46:56] Closing Segment

  • How to find Vanessa
  • Links...
24 Jun 2020006: Tim Hughes | How to Build Trust Before you Meet00:48:03

Tim Hughes is universally recognised as the world leading pioneer and exponents of Social Selling and he is currently ranked Number 1 by Onalytica as the most influential social selling person in the world. He is also Co-Founder and CEO of DLA Ignite and co-author of the bestselling books “Social Selling - Techniques to Influence Buyers and Changemakers” and “Smarketing - How To Achieve Competitive Advantage through blended Sales and Marketing”. Both published by Kogan Page.

On This Episode:

  • Tim Hughes shares how we can build trust during time periods where we can’t even see our audience face to face.
  • Hear how Tim and his team had to adapt to the SAAS disruptors back in 2015.
  • Learn how social media has transformed selling.
  • Greg and Tim explain the importance of injecting your personality into your selling.


Key Takeaways:

  1. It’s not just about your network, it’s about your network’s network.
  2. Social media is NOT a long game.
  3. Don’t set aside your personality when you network.


Tweetable Quotes:

  • “Your customers are coming into meetings knowing more than your sales people do.”
  • “97% of people are not buying your product right now. You need to find the 3% percent that are.”


Tim Hughes:


03 Jul 2020010: How To Do Eye Contact Right In Person & On Video00:13:47

On This Episode:

Greg shares some helpful tips about eye contact in video calls and in conversations overall.

Key Takeaways:

  • People are most comfortable with eye contact that lasts 5-10 seconds.
  • Give indicators that you are listening.
  • Avoid looking at your phones or doing other things that indicate you are not paying attention.
  • Alternate between a “social gaze” or a “power gaze” depending on the situation.

Tweetable Quotes:

“It’s amazing the connection you can have with someone when you have really appropriate and focused eye contact with them.”

08 Mar 2021094: Dr. Troy Hall | How to Create a Cohesion Culture00:45:45

Welcome back to another episode of The Art of Communication Podcast! My guest for today is Dr. Troy Hall. Troy is an award-winning cultural strategist, speaker, author, and talent retention expert featured in the Today Show, ABC, and many other places. He is the author of the best-selling book, Cohesion Culture, and co-author of another valuable book on entrepreneurship, Mission Matters. 

Today, he breaks down Cohesion Culture and how to achieve it. He shares the several benefits of this culture, including getting your employees engaged and creating the most rewarding and fulfilling career possible. 

Let’s listen to Troy and learn how to create a cohesive culture! 

In this episode:

[00:01 - 05:35] Opening Segment

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • I introduce our guest for today, Dr. Troy Hall

[05:36 - 15:59] Cohesion Culture 

  • 7 things about Troy you can’t find on his resume
  • What you should know about Cohesion Culture 
  • How a leader should approach organizational culture 

[16:00 - 27:11] Happiness, Satisfaction, and Cohesion

  • How to build a shared mutual commitment within an organization 
  • The difference between team building and team bonding 
  • The relationship among happiness, satisfaction, and cohesion 

[27:12 - 37:43] Traits of an Effective Leader of Cohesion 

  • The formula to have your desired behaviors in your organization
  • 7 attributes of an effective leader of cohesion 
  • How to know your employees understand you 


[37:44 - 43:24] Character Over Circumstances

  • The conversation that left you with the most impact
  • Her conversations with his mom
  • What communication skill would you have wanted to learn sooner?
  • Listening  
  • The best communicators you know
  • Jack Williams 


[43:25 - 45:44] Closing Segment

  • Connect with Troy. Links below
  • Final words from me


Tweetable Quotes:

“The Cohesion Culture is creating an environment where people have a sense of belonging, are valued, and share mutual commitments.” - Dr. Troy Hall

“You don’t have to know everything. You just need to be teachable.” - Dr. Troy Hall


Resources Mentioned: 



Email drtroyhall@gmail.com to connect with Dr. Hall or follow him on LinkedIn, YouTube, Instagram, Twitter, and Facebook. Check out his website to learn more about his...

23 Oct 2020058: Kieran Pender | How Communication Skills Impact Sexual Harassment00:47:47

Kieran Pender is a Senior Legal Advisor at the International Bar Association based in London, England. While in that role, he has lead some interesting research titled “Us too” which focuses on sexual harassment in the workplace around the globe. 

He is also a writer and reports for The Guardian, Monocle, Inside Sport and SBS.

On this Episode:

  • Hear Kieran give the background to his work and research and talks about the legal difference between bullying and harassment.
  • Kieran shares recommendations for communicating bullying and harassment.
  • Kieran and Greg talk about confronting denial when it comes to ourselves in communication and leadership.
  • Hear Kieran explain some of the ways this varies across the globe.
  • Kieran talks about what people should do when they feel they have been bullied or harassed.
  • Kieran and Greg talk about the importance of by-standers calling out the improper conduct they see. 

Key Takeaways:

  • Be more self-reflective on a regular basis.
  • Implement everyday inclusivity. 
  • While we should focus on preventing harassment, still provide a comfortable space for people to be able to speak up.

Tweetable Quotes:

“This is a global challenge. It looks somewhat different locally, but we are all at different stages on an identical path. We can learn from each other, and we can learn from different cultural contexts.” - Kieran

“The standard you walk by is the standard you are prepared to accept.” 

Kieran Pender:

Read the Us Too report on the International Bar Association website

Connect with Kieran on Twitter @kieranpender

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

06 Jul 2020011: Zack Knight | Be a Tactical Leader00:44:04

Zack is currently an Infantry Lieutenant and platoon leader in the United States Army Georgia National Guard. His time spent in the Army has involved extensive training in risk assessment and mitigation techniques that have been proven in the most intense environments. Prior to joining the Army, Zack spent seven years serving as a police officer in the Smyrna community where he grew up. These years were spent receiving the best crime detection and prevention training law enforcement has to offer. Zack earned a Bachelor of Science in Criminal Justice from Penn Foster University. Zack has an MBA from American Military University with a concentration in security management – just completed. He is also a Physical Security Professional (PSP®), a credential that indicates he is an industry leader in physical security with a specialization in threat analysis.

Zack founded Knight Protection Services as a way to truly protect and serve, by providing solutions that deter crimes and prevent citizens from victimization.

On This Episode:

  • Zack shares about the experience as a police officer that led to him founding Knight Protection Services.
  • Learn how to give thoughtful feedback to others.
  • Hear why Zack thinks the police are just one piece of the protection puzzle.
  • Find out how to objectively look at situations and help someone that needs support.


Key Takeaways:

  1. Look at every situation asking, “How can I be of service here?”
  2. You’re going to face hate when you choose a new direction.
  3. The most predominant form of abuse is not physical – it’s mental and verbal.


Tweetable Quotes:

  • “‘Why’ is a very aggressive but beautiful question.”
  • “The art of communication is to get them talking.”
  • “Ignore what the person says and listen to what they want.”


Zack Knight:

beatacticalleader.com

@beatacticalleader

@knightprollc

17 Mar 2021096: Influencing Your Client's Emotions With Story00:09:00

In this solo episode, I will talk about the power of storytelling and how we can use it in business situations to control the emotions of the folks listening to us. I break down a simple storytelling structure that helps trigger good hormones from our listeners. I also gave some reminders to avoid having to evoke bad hormones from them. If you’re in sales and struggling with selling, don’t miss this episode. As an anonymous user said, “Facts tell and stories sell.”

Let’s listen to this episode and influence your client’s emotions with a story! 

In this Episode:

[00:01 - 01:06] Opening Segment

  • I introduce our topic for today


[01:07 - 08:09] Power of Storytelling

  • Listen to this storytelling structure you can follow too
  • What part of a story triggers good or bad hormones?
  • The attention-grabbing tips that absorb the listener into the story 
  • How to improve your storytelling 


[08:10 - 08:59] Closing Segment

  • Final words from me



Tweetable Quotes:

“Stories have value and stories are very powerful.” - Greg Rice

“For stories to truly motivate action, they have to do more than just evoke empathy. They have to actually capture, hold of the attention of the person listening.” - Greg Rice




Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here


 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

10 Mar 2021095: How Leaders Can Speak With Confidence & Authority00:10:57

Welcome back to another solo episode of The Art of Communication! An issue that many people struggle with is self-confidence and communicating with confidence and authority. This is a major problem that unfortunately many leaders are not aware of. Many of them think that they are confident about themselves when in reality they don’t believe even in the words they say. In this episode, I will share a variety of ways for you to build your confidence as a leader and communicate with confidence and authority. 

These are actionable steps that you can apply right away. Remember that as leaders, your manner of speaking communicates how confident you are about yourself and your team. You should be confident enough to instill confidence in your people too. 


Let’s listen to this episode and learn how leaders can speak with confidence and authority! 


In this Episode:


[00:01 - 01:13] Opening Segment

  • I introduce our topic for today


[01:14 - 05:43] Be Confident 

  • I talk about handling the crisis of confidence
  • 2 parts of confidence
  • Feeling confident
  • Exuding confidence 
  • Ways to be confident as a leader


[05:44 - 10:01] Be Confident 

  • How to show you are confident 
  • What is the maximum resonance point? 
  • How to speak with authority  
  • Remove the “ums” and “ahs”
  • Say what you’ll say in the least amount of words possible 
  • Speak from your belly 
  • Here are a few more reminders for leaders you don’t want to miss!


[10:02 - 10:57] Closing Segment

  • Final words from me



Tweetable Quotes:


“Confidence really starts with building your own self-esteem.” - Greg Rice


“Having a clear vision of your true purpose really helps to ground you.” - Greg Rice


“Make sure that you are leveraging your smile in a natural, powerful way.” - Greg Rice



Resources Mentioned: 


  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here
  • Science of People


 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their...

24 Mar 2021098: How to Sell Innovations To the World00:09:59

Here is another solo episode, especially for those who are selling innovations. You see, selling innovative products may be hard because customers are not familiar with them yet. In the context of sales, this means the feeling of unfamiliarity carries a feeling of risk, and customers don’t want risks. They need assurance they’re going to buy something of value.

This is why in this episode, I break down the 3 things that you need to do to sell innovation. It doesn’t have to be hard. All you have to do is be strategic in the actions you take and mindful of the principles that influence you. 

Let’s listen to this episode and sell innovations to the world! 

In this Episode:

[00:01 - 01:12] Opening Segment

  • I introduce our topic for today

[01:13 - 09:02] Selling Innovation

  • Identify your target niche for your innovation
  • Listen to these steps to have a niche
  • How to talk about your innovation 
  • “Anchor with a twist”
  • Benefits > Features
  • Behaviors that lead to success
  • Don’t miss this list 


[09:03 - 09:59] Closing Segment

  • Final words from me


Tweetable Quotes:

“Innovation is going to disrupt your customer’s current behavior.” - Greg Rice

“Focus on the benefits that are important to the customer.” - Greg Rice



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here


 

You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

11 Jun 2020000: The Art of Communication Preview00:03:05

Welcome to the Art of Communication, where entrepreneurs learn to grow their business more effectively through mastering their ability to connect to others. Whether you're looking to increase revenue, widen your network, or just getting others to buy into your vision, we'll help you dramatically transform your business and life by communicating more effectively, improving your leadership skills, and reinvesting time back into your family.

You're only one good conversation away from transforming your business and your life. So let's start the conversation with your host, Greg Rice.

03 May 2021109: Don Harris | How to Become a Master Active Listener00:43:31

Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it’s a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it’s important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening.  

In this Episode:


[00:01 - 04:23] Opening Segment

  • Let’s get to know Don Harris
  • Active Listening Coach
  • Coach 
  • Engagement and Feedback Specialist


[04:24 - 14:38] Getting People to Open Up To You

  • How organizations can improve their listening and engagement skills
  • The things that matter to people during a conversation 
  • Get people to open up to you with these tips from Don


[14:39 - 20:32] Becoming a Better Listener 

  • Don’t miss these suggestions from Don to be better listeners
  • Why focusing on the eyes of the other person is a must 
  • Here are Don’s insights about body language you should know


[20:33 - 30:30] Building a Culture of Listening and Open Communication

  • What can Don say about physical touch? 
  • Don’s tips for leaders to effectively give feedback to their teams 
  • Build a culture of listening and open communication


[30:31 - 41:12] Empathizing With People

  • The beauty of podcasting 
  • The conversation that left you with the most impact
  • A conversation with a medical staff when he was rushed to the hospital 
  • What communication skill would you have wanted to learn sooner?
  • Empathy 
  • The best communicator you know
  • His good friend, Neil
  • Mary Robinson
  • Mary McAleese


[41:13 - 43:30] Closing Segment

  • Connect with Don!
  • Links below 
  • Final words from me


Tweetable Quotes:

“For me, if I’m giving feedback, first of all, it has to be genuine, honest...it is to fix things.” - Don Harris

“People are prepared to put away theri smart device in their pocket, in their bag, in their backpack, and really talk and take in their surroundings...” - Don Harris



Resources Mentioned: 




Email don@talkback.ie to connect with Don. You can also get in touch with him on LinkedIn and Facebook. Check out TalkBack to improve your active listening skills.


WATCH OUT for Don’s...

04 Sep 2020037: Do You Communicate Dominance or Submissiveness00:07:43

On this episode, Greg shares a fascinating story about his daughter that demonstrated dominant body language. He goes on to talk about how to observe the signs of dominance and submissiveness in everyday life.

Dominance takes up space, appears bigger.

Submissiveness tries not to be noticed, appears smaller.

Submissive Body Language Signs:

Avoids eye contact

Slumped posture

Toes pointed inward

Dominant Body Language Signs:

Direct eye contact

Broadening shoulders

Cobra pose

Military Man pose


To learn more about body language:

http://bodylanguageproject.com/


Greg Rice:

https://gregjrice.com/

23 Nov 2020067: Bill Hirsch | How Your Living Space Can Make You a Better Communicator00:42:56

Look around you. Is your living space creating a centered, balanced and successful lifestyle? Today’s guest Bill Hirsch believes the space you live in is a key to happiness. Bill is an architect boasting an incredible award winning portfolio, building with the belief that each home should express the personality of the owner. He is also the author of the book, The Well-Centered Home: Simple Steps to Increase Mindfulness, Self-Awareness, and Happiness Where You Live, where he shows readers how you can make your home a "recharging station" for your emotional and psychological self.

Let’s listen in to Bill’s insights and learn what your living space can do to make you a better communicator. 


In this Episode:


[00:01 - 06:39] Opening Segment

  • I introduce and welcome Bill Hirsch
  • A bit about Bill
  • 30 years as an architect 
  • Author 
  • How Bill started on his path 
  • Degree in psychology
  • Incorporating psychological factors into designs 
  • Homes that benefit the emotions 
  • A Well-Centered Home 
  • A place where you feel stress lower 
  • We spend a high percentage of time in our home 
  • There are ways we can improve our homes 


[06:40 - 10:39] How Creating Well-Centered Home Centers you

  • Bill gives examples of the small things you can do to make your home centered
  • Earth Grounding 
  • Enhance what you can see outside 
  • The benefits of connecting with nature
  • How having a well-centered home makes you a better communicator 
  • The frame of mind to be receptive 


[10:40 - 25:15] Different Personality, Different Needs; Being the Guide


  • Bill talks about the construct of identifying home types
  • Home Body Types 
  • Astaire 
  • Galileo 
  • Nightingale 
  • Plato
  • Different tendencies and preferences 
  • Helping people to understand themselves 
  • Suggestions from Bill’s book 
  • Getting people started with colors
  • Reassuring the decisions of the clients
  • Helping people who don’t know what they want
  • Being the guide like sacajawea
  • The process 
  • Picking the most critical factors 
  • Preparing a project 
  • The program 
  • Supporting the goal 
  • Centering a home around several different personality 
  • Safe space for each individual 
  • Prosper interaction 
  • Space to gather
  • Bills Dinner table example  
  • An anchor in the day 
  • Creating ‘Home Base’ 
  • Learning to have conversations


[25:16 - 31:04] Communicating to Others Through Our Living Space 

  • Bill’s thoughts on how we communicate to others through our space
  • Spaces to induce conversations 
  • Open seating 
  • How your items and there placement express you 
  • Your office space 
  • Key...
17 Jun 2020002: Dr. Funke Abimbola - How to Level The Playing Field for Minorities00:39:53

Funke Abimbola is a multi-award winning lawyer, business leader, public speaker, TV contributor, diversity leader, patron and board member.

On This Episode:

  • Dr. Funke talks about the shock of experiencing discrimination in the business world.
  • Learn about the unseen bias that controls how many of us operate.
  • Dr. Funke shares some ways that bias can be limited within hiring fields.
  • Learn the importance of having conversations with those who are different.
  • Discover what forums to process the anger and strong emotions regarding discrimination.

Key Takeaways:

  1. Anonymize resumes.
  2. Create a diverse panel for the hiring team.
  3. Have authentic conversations with diverse groups of people.

28 Dec 2020077: Caleb Guilliams | Using Empathy to Build Better Wealth00:46:50

Caleb Guilliams is the New Face of Finance. After Caleb traveled across the country for over two years learning from top financial experts, he discovered proven strategies and principles that can empower anyone to create and protect real wealth. He is now the CEO of Better Wealth, a company providing people with the best in-depth financial planning resource to help set people up for a better future. On top of that, he is an author, podcaster, speaker, and coach with a mission for helping people reach their highest potential. 

Don’t wait! Get right into the episode and learn how Caleb uses the power of empathy to build better wealth.

In this Episode:

[00:01 - 04:21] Opening Segment

  • I introduce and welcome Caleb Guilliams
  • CEO at 24 
  • Financial planning and freedom 
  • Host of the Better Wealth Podcast
  • Caleb gives background on his story 
  • Family life
  • Fascination with money 
  • Worked in investments at 18 
  • Took over the department 
  • Journey of learning from other people 


[04:22 - 14:22] Out Communicating by Understanding the Why 

  • Caleb shares how he communicated with people despite his young looks
  • Dynamic and getting people’s attention 
  • Most people don’t understand their “why“
  • Making people feel understood and taken care of 
  • How Caleb built his communication style 
  • Knowing your weaknesses 
  • Uncovering someone’s why 
  • Getting to the ‘why’ 
  • Starting with if money wasn’t an issue, what would you do 
  • ROR - Return on Result 
  • Time, money, and expertise in places that matter 
  • “I want to understand your definition of financial freedom” 
  • Deploying empathy across the board
  • Drawing the golden circle 
  • Why this matters 
  • Clear defined ROR statement 
  • Overcoming deeper root fears 
  • Fear of poverty and failure 
  • Dealing with the fear by asking ‘why’
  • Terrified of having regrets in life 
  • Deep desire to do something bigger 
  • Life is short 


[14:23 - 20:50] Communicating with a Team Approach

  • Finding the right people for the job 
  • Age has become an advantage 
  • Checking the heart of the incentive 
  • Focussed on impact and ROR 
  • Attracting people who care 
  • The team approach 
  • Independent model
  • Developing the feeling of teamwork 
  • Daily huddles 
  • Monthly meetings to define objectives 
  • Team activities


[20:51 - 35:01] A Framework to Build Better Wealth

  • Caleb talks about his journey around the country 
  • Most people are sheeple 
  • Taking an audit of your life 
  • Mission of helping people reach their potential
  • No direct...
02 Oct 2020049: The 4 Categories of Body Language00:06:42

Today, Greg discusses how you can overcome the feeling of being overwhelmed with body language by understanding how it is categorized.

The 5 roles of non-verbal communication:

  • repetition
  • contradiction
  • substitution
  • complementing
  • accenting

The 4 categories of body language:

  • Emblems
  • Illustrators
  • Regulators
  • Adaptors

Resources Mentioned:

The Tiny Book of Body Language at http://bodylanguageproject.com 

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

21 Dec 2020075: Devon Harris | Motivating an Entire Country - The Story of The Jamaican Bobsled Team00:40:11

The greatest gift Devon Harris, Leader of the Keep on Pushing Foundation, ever received was the belief that a positive attitude and a never say die philosophy would carry him farther than he could imagine. It’s with this attitude, that Devon became part of the original Jamaican Bobsled team that competed in 1988 and inspired the movie Cool Runnings! At the heart of Devon’s message are the lessons he has learned of the power of persistence over obstacles in order to live one's best life. His book, Keep on Pushing brings this message about how everyone can keep on pushing and working for their dreams every day of their professional as well as personal lives.

Let’s dive right into Devon’s incredible story and learn the keys to communication that motivates entire countries! 

In this Episode:

[00:01 - 07:00] Opening Segment

  • I introduce and welcome Devon Harris
  • Original Jamaican Bobsled team 
  • Importance of authenticity and motivations
  • Devon gives some background about joining the Bobsled team 
  • Started training at the age of 15 
  • Anyone can become an olympian with an extraordinary desire 
  • Becoming part of the team while being part of the army 
  • Just kept trying 

[07:01 - 19:55] Communicating with Authenticity; Selling the Dream

  • Devon gives insights into the communication needed within an athletic setting 
  • Speaking the same language 
  • The challenges faced 
  • Passing on the vital information 
  • Tailoring the information to different individuals 
  • Tips on being a good listener 
  • Having a loose agenda 
  • Listening with your heart not just your ears
  • Give up trying to be impressive 
  • The importance of context 
  • The Keys to being a great leader
  • Endeavor to put yourself in the other person’s shoe 
  • We all want to be treated as a full person 
  • Communicating your persistence to other people
  • Selling the dream
  • What you can and can’t influence
  • It requires diplomacy 
  • Keeping up the team spirit 
  • You have to train and develop the other person


[19:56 - 31:50] Motivating an Entire Country

  • Devon talks about the value of diversity and how to drive it 
  • Nature is not homogenous 
  • Taking cues from sports 
  • The person who can get the job done 
  • Driving social mobility 
  • Recognizing that different people have the ability to contribute 
  • The benefit of the hope of opportunity 
  • How Devon identifies with disadvantaged people
  • Motivating people on a mass scale
  • Inspiring people through a story 
  • Writing the book instead of reading it 
  • The importance of authenticity 
  • Something about him/her
  • Devon talks about leadership from his army days
  • Prepare and practice; put the work...
25 Nov 2020068: Tamara Box | The Values of Inclusion at the Highest Levels00:50:18

With so much diversity in the world, it’s important to learn the best ways to communicate to people who are different from you. A great example is our guest today, Tamara Box, the Managing Partner for Europe and the Middle East at Reed Smith LLP. Tamara is an authority in securitization and passionate about diversity. She is a founding member of the 30% Club steering committee, the chair of the “Women of Influence” campaign for the charity Cancer Research UK, while also sitting on the Advisory Board of international children’s charity Theirworld. On top of that she is a member of the Court of Governors of the London School of Economics.

Wow, now with that impressive resume, let’s jump right in and learn how Tamara implements the art of inclusion and diversity at the highest levels. 


In this Episode:

[00:01 - 05:55] Opening Segment

  • I introduce and welcome Tamara Box
  • Activities and career 
  • Inclusion and diversity 
  • Tamara talks a bit about her global experience 
  • Passion for travel 
  • Love of difference 
  • Grew up in Texas 
  • Moved to London
  • Passion for learning other cultures 
  • Travelling for education 
  • Tamara talks about the cultural shift from Texas to London
  • Fell in love with economics 
  • The making of me 
  • Grew to love the city 


[05:56 - 11:25] Looking for the Differences to Connect and Lead

  • Tamara talks about how she connected with other cultures 
  • Look for the differences 
  • Treating it like an adventure 
  • Tamara gives her keys to strong leadership 
  • Requires empathy, authenticity, a willingness to be together 
  • Don’t lead from above 
  • Willing to be wrong 
  • Vulnerability
  • Leadership in different cultures 
  • Listen, and be interested 
  • Adapt and let yourself be wrong 
  • Willing to listen to other ways 
  • Just jump in and learn together 
  • The art of reading people 
  • Willingness to accept differences 
  • Shared experience 


[11:26 - 24:44] Diversity Within Leadership 

  • Tamara talks about her work in diversity inclusion 
  • Valuing and looking for the differences to be a part of the team 
  • Being all the same doesn’t lead to innovation 
  • Chaos is ok 
  • Why leaders don’t include diversity
  • Fear of being wrong 
  • Destabilization and insecurity 
  • Tamara shares her experience as a woman in leadership 
  • Personally not hindered, but it may not be the case for others 
  • Given great opportunities 
  • Working in management started showing bias
  • Getting a seat at the table 
  • Creating a straightjacket 
  • Tamara’s perceptions of Unconscious Bias 
  • How we’ve been taught to view the world 
26 Oct 2020059: Bukola Adisa | A Masterclass on Building Your Personal Brand00:41:28

Bukola Adisa is the founder of Career Masterclass, an online Career Development Platform on a mission to leverage technology to democratize and demystify career growth and progression by producing high quality curated content, focused on enabling the growth of the end user.

She previously worked at some of the world's largest Financial Services Organisations in a variety of senior roles spanning Audit, Compliance, Financial Crime, Risk and Controls; managing large global teams and leading on complex transformation programs.

Bukola is passionate and thoroughly committed to the progression of Women & BAME professionals in the workplace. Fanatical about learning and career development and its impact on well-being and society.

On this Episode:

  • Bukola explains what Career Masterclass is and how it came to be the authority in career development.
  • Bukola tells Greg about the process of developing the curriculum for the masterclass and how communication played a role.
  • Bukola shares how the words used in the feedback for her curriculum communicated how people want to learn- practically and in small bites.
  • Bukola explains how communication is used in presentation and why it is one of their most popular courses.
  • Hear Bukola talk with Greg about how your brand is the way you communicate who you are to others. 
  • Greg and Bukola discuss networking and the benefits of relationships.

Key Takeaways:

  • Take time to “regress” engineer your journey to find the game-changing moments that bring about progress so you can grow.
  • Connect through stories and experiences
  • Your brand precedes you and communicates who you are.


Tweetable Quotes:

“I always say, we are not ever going to achieve equality of outcomes, but we should input equality of opportunities.” - Bukola

“The key to a good story is don’t force it.” - Bukola

“Perception is everything. Perception is reality.” - Bukola


Bukola Adisa:

Find information about the Masterclass on the website: www.careermasterclass.org

Connect with Bukola on Linkedin: Bukola Adisa


Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

08 Jul 2020012: Charmar Jeter | An Actor's Secrets to Communicating Effectively00:41:57

Charmar Te'King Jeter is an model actor writer with and edgy eye for creativity. The heart of the Steel City is where his creative instinct and determination was born. This blossomed into theater and voice overs that helped him shine bright on film TV and the big screen. Magnetically drawn to acting being the farther 2 beautiful children he lives to inspire and is very determined to show that the unbelievable is just a myth. This empathy came to life when his commercial is on the back of city public transportation. He lives to grow teach and inspire believing his blessings will becoming others stepping stones.

On This Episode:

  • Charmar reflects on his first professional acting gig.
  • Get tips to stay calm when you’re performing or speaking publicly.
  • Learn how to draw emotion from your audience.
  • Discover how to become a more dynamic communicator.

Key Takeaways:

  1. If you feel it, it’s going to show.
  2. Be fearless when sharing your message.
  3. Knowledge is the cure for nerves.


Tweetable Quotes:

  • “There’s no performance, there’s only practice.” – Greg Rice
  • “A lot of the best things come from mistakes.” – Charmar Jeter


Charmar Jeter:

instagram.com/charmarjeter

facebook.com/charmarjeter

http://charmarjeter.com/

https://www.youtube.com/channel/UCcKB5wTJgXCcB4oLPWnzRzQ

24 Jul 2020019: The 5 Rules of Reading Body Language00:10:57

Greg shares the 5 Rules of Reading Body Language:

The Rule of 4

  • You can’t just look at one cue or gesture to determine someone’s emotion. You should look for a “cue cluster.”

Congruency

  • Look for body language that is congruent with what they are saying.

Context

Baselining

  • You have to be able to identify unique nuances in behavior to establish normal.

Intuition

  • Your gut is an important datapoint.

For more information about body language:

http://bodylanguageproject.com/

Greg Rice:

GregJRice.com

06 Jan 2021080: Lee Tunney-Ware | The True Purpose of Your Communication01:09:30

“Everything you do will come from you.” This is the belief of Lee Tunney-Ware, an experienced trainer, business coach, author, entrepreneur, transformational speaker, psychotherapist, stress management, counselor, and hypnotherapist. Lee boasts a track record for successful business management, growth, and problem-solving along with sales and marketing expertise driven by a passion for personal development. He is also an internationally published author and an effective motivational speaker with a proven ability to move audiences and inspire change.

I’m so excited to dive into Lee’s wealth of wisdom and knowledge as we talk about unlocking the true purpose of your communication and the secrets behind true collaboration. 


In this Episode:


[00:01 - 08:24] Opening Segment

  • I introduce and welcome Lee Tunney-Ware
  • Executive coach
  • Counselor and hypnotherapist 
  • Motivational speaker 
  • The importance of where we communicate from 
  • Communicating to vs from 
  • Communicating from the heart, mind, spirit, and biology 
  • How to know 
  • The X-box example 
  • How you respond 
  • What communication is for
  • What part are you speaking from and to 
  • The time frame you use 
  • Present, past, or future 
  • What place are you speaking from 
  • Speaking to and from the heart 
  • Releasing all judgment 


[08:25 - 23:19] The Purpose of Your Communication; Our Mindset

  • How to align the four parts of communication 
  • Communication is external 
  • You can not think for another person 
  • Syncing your body and mind 
  • Where disagreements come from 
  • Expectations not being met 
  • Aligned Internally and externally
  • How certain words and feeling match with different aspects of a person
  • The truth behind meditation 
  • Meditation is not medication 
  • Speaking in complete respect one person to another 
  • Aligned by understanding the intent and purpose of the conversation 
  • Going about changing the mindset behind your communication 
  • Taking away all judgment 
  • Communication as a means of safety and community 
  • The way to pure communication 
  • Showing up free of expectations
  • Mindset vs. setting your mind 
  • What people fear and what people want 
  • Pure collaboration 
  • How your decisions impact your communication 
  • Changing the future through your words 
  • The impact of our words on others 


[23:20 - 39:55] The Subconscious Mind Doesn’t Exist; Communication Freedom

  • Lee’s thoughts around the subconscious mind 
  • Questioning core societal beliefs 
  • The Menu of Life analogy 
  • The subconscious mind does not exist 
  • 95% of you is supposedly in the...
14 Apr 2021How To Build Better Relationships With Your Clients00:14:11

Building better relationships with your clients seems tricky because not all clients are the same. However, there are several general tips you can follow not only to start but also to maintain client relationships. A core principle of building better relationships is to underpromise and overdeliver, which can be exhibited when you always respond to client issues as soon as you’ve heard them.

Another valuable tip is making a lasting impression at the start by doing a specific act, which for other people may look old-fashioned, but can make your client feel they are important.

Tune in now and build better relationships with your clients! 

In this Episode:

[00:01 - 02:29] Opening Segment

  • I introduce our topic for today
  • Why you should build client relationships 


[02:30 - 06:34] Starting a Client Relationship 

  • Why you should set expectations
  • Pay attention to the language they’re using 
  • Not everything has to be business-related
  • Keep it light-hearted 
  • A 5-minute surprising act your clients would love


[06:35 - 12:59] Maintaining a Client Relationship 

  • Keep in touch with the client
  • Underpromise, overdeliver
  • Be responsive 
  • Speak their language as much as you can
  • Learn this advice that can make or break a client relationship 


[13:00 - 14:11] Closing Segment1

  • Boost your EQ by 10% and your sales by 20%!
  • Free e-course link below
  • Final words from me



Tweetable Quotes:

“As soon as you know there’s an issue or hear about an issue or your client brings an issue up, you wanna get on top of it immediately.” - Greg Rice

“At the end of the day, it’s about valuing [your clients] as in a business relationship...just valuing them as a human being, treating them as a friend...” - Greg Rice



Resources mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here
  • Dale Carnegie


 


You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!


Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.


LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

16 Oct 2020055: Aaron Morrison | The Mindset Disruptor00:44:53

Aaron Morrison, the mindset disruptor, is the founder of WyldFyre Dynamics where he helps others to unlock the unlimited potential that’s living within them and overcome some of the biggest challenges in their lives. He is also a NLP master communicator. 

On this Episode:

  • Aaron defines and explains NLP communication.
  • Aaron explains how to get into a powerful learning state of mind to help you learn and remember more effectively.
  • Aaron shares with Greg some ninja moves for building strong rapport quickly and powerfully.
  • Greg and Aaron also dive deep into body language and how to read it.
  • Greg and Aaron talk about the importance of belief and how it relates to our communication.

Key Takeaways:

  • Be aware of the words you use and how they affect the unconscious mind.
  • Calibrate body language by asking questions that will build rapport with the individual.
  • Practice tapping into your peripheral vision by elevating your gaze and focusing on objects in your peripheral vision. 

Tweetable Quotes:

“Ask ‘how’ and not ‘why’ because ‘why’ gets reasons and ‘how’ gets results.” - Aaron Morrison

“Labels are limitations.” - Aaron Morrison


Aaron Morrison:

Connect with Aaron on Facebook and get ready for his brand new group, Mindset Mastery: https://www.facebook.com/aaronmorrison.MasterNLP


Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

31 Jul 2020022: How to Use Facial Features to Assess Personality00:09:51

Greg shares some amazing hacks for assessing personality through facial features.

Why You're Able to Learn So Much From Facial Features:

  • Your genetics feed into your facial structure and your personality.
  • The perception of someones facial features feeds into their personality.
  • Habitual patterns of expressions on the face.

Basic Facial Reading Concepts:

  1. If they have bigger than average ears, they are more likely to be auditory.
  2. If their ears are lower than average, they’re more likely to perceive information faster. If they are higher, they likely perceive information slower.
  3. If their eyebrows are curved, they’re most likely a people person.
  4. If their eyebrows are straight, they’re more likely analytical.
  5. If their eyebrows are pointy, they’re more likely to desire control over a conversation.
  6. If their eyebrows are higher on their head, they are going to be slower to make decisions.
  7. If their eyebrows are lower, they’re more likely to be quick to make decisions and let people in.
  8. The closer their eyes are together, the more attention to little details they likely have.
  9. If their eyes are further apart, they may have more of a big picture view.


For more information about reading facial features:

https://humanbehaviorhackerschool.com/


Greg Rice:

GregJRice.com

12 Oct 2020053: Pamella Pritchard | How to Land the Job of Your Dreams00:42:01

Pamella Pritchard is the founder of CV Secrets which is a career coaching firm that helps its clients uncover the jobs of their dreams. 

She has spent a decade working in Recruitment, Human Resources, Account Management and Sales, and she has worked with some of the best household names and global conglomerates. The range of industries she has worked with includes law and accountancy firms, real estate, pharmaceutical, energy, manufacturing, media and finance.

Now, it is her privilege to work with ambitious, motivated professionals as a Career and Mindset Coach with individuals from United Kingdom, USA, Australia and South Africa on this incredible journey of career progression and self discovery. 

On this Episode:

  • Pamella and Greg talk about how to uncover what your true passions actually are
  • Pamella tells Greg how to pave the way to roles in the space of your true passions
  • Greg and Pamella discuss about the approach to recruiting for many companies and how to overcome it as an applicant
  • Pamella gives advice on resume writing, interviewing, and salary negotiation.
  • Pamella explains that failure is important for learning.

Key Takeaways:

  • Have ambition and go for what you want.
  • You are never too old or too committed to make a change or explore something new.
  • Keys to writing a resume: keep it concise, keep it relevant, and tailor it to the employer!

Tweetable Quotes:

“No matter how crazy that dream is, no matter how unrealistic it might seem, why not be the first? If you can imagine it, then it’s possible.” - Pamella

“Own your story!”- Pamella

Pamella Pritchard:

Check out her website at: cvsecrets.co.uk

Follow her on Instagram @cv.secrets

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation


06 Nov 2020062: How to Be A Master Face Reader01:14:56

A fascinating discussion with the Humans Behavior Hacker herself, Susan Ibitz, where we go deep on the art of face reading. Which is all about what you can learn about someone's personality by just looking at the structure of their face. I even get to show off some of my owned newly learned skills.

humanbehaviorlab.com

humanbehaviorhackerschool.com/ 

29 Mar 2021099: Philip Jenkins | How to Drive Transformational Change00:49:05

Digital transformation is a buzzword that many people still don’t understand. Philip Jenkins breaks down this concept in understandable chunks then feeds us with valuable tips to become a successful transformational leader. He will also discuss the importance of having both strategy and action. Strategy without action will lead to failure, so will action without Strategy. Philip then reveals the communication skill he wished he learned earlier. This skill is crucial, especially for aspiring transformational leaders. 

Let’s listen to Philip and drive transformational change! 

In this Episode:

[00:01 - 07:08] Opening Segment

  • FREE e-course on body language and micro-expressions!
  • Link below
  • Let’s get to know Philip Jenkins
  • His path to the tech space


[07:09 - 17:14] Digital Transformation 

  • People and technology are always connected 
  • Philip tells us why 
  • Philip breaks down the concept of digital transformation 
  • Not just customer experience 
  • How to keep employees engaged in their work 


[17:15 - 27:16] Transformational Leadership

  • Honesty is still the best policy
  • Philip explains
  • Are you an aspiring transformational leader?
  • Listen to Philip’s advice 
  • How your client consumes information matters 


[27:17 - 38:37] Strategy and Action 

  • Relationships matter in transformational change
  • How to manage Expectations of your clients 
  • ...and your own expectations too
  • Strategy and action should go hand-in-hand
  • One is useless without the other


[38:38 - 46:10] Listening Is Everything 

  • The conversation that left you with the most impact
  • A conversation about maintaining a brand 
  • What communication skill would you have wanted to learn sooner?
  • Listening 
  • The best communicators you know
  • Ronald Reagan 


[46:11 - 49:04] Closing Segment

  • What’s next for Philip? 
  • Connect with Philip!
  • Links below 
  • Final words from me



Tweetable Quotes:

“Your brand is more important than anything.” - Philip Jenkins

“Strategy without action will result to Failure...Action without Strategy will result to failure.” - Philip Jenkins



Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here



Email mrphilipajenkins@gmail.com to connect with Philip or follow him on LinkedIn.




You can connect with me on LinkedIn, Twitter, Instagram, and

17 May 2021113: Robin Hills | Mastering Emotional Intelligence00:40:31

For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. He also introduces the concept of emotional resilience and the power of the “pause.” 

In this Episode:

[00:01 - 04:20] Opening Segment

  • Let’s get to know Robin Hills
  • Why he got interested in emotional intelligence

[04:21 - 10:59] Emotional Intelligence of the Self

  • Why are people not emotionally intelligent? 
  • Robin breaks down emotional intelligence
  • Improve your emotional intelligence with these tips from Robin! 

[11:00 - 17:48] Emotional Intelligence of the Leader 

  • Why all leaders should learn empathy
  • Don’t miss Robin’s insights about active listening 
  • To understand emotional resilience, you have to do this 
  • We don’t actually “bounce back” from stress 


[17:49 - 27:36] Emotional Resilience of the Team

  • How to improve the emotional resilience of your team
  • Avoid being too personal with your team with this advice from Robin 
  • Robin talks about the essence of mindfulness 
  • The power of the “pause”


[27:37 - 38:44] Optimism Is Not What You Think It Is

  • The conversation that left you with the most impact
  • With a young man in his hometown 
  • What communication skill would you have wanted to learn sooner?
  • Being assertive 
  • The best communicator you know
  • David Bowie


[38:45 - 40:31] Closing Segment

  • Connect with Robin!
  • Links below 
  • Final words from me


Tweetable Quotes:

“When we’re looking at emotional resilience, we’re looking at human beings in stressful situations...we don’t bounce back from situations, we learn and we grow and we develop through situations.” - Robin Hills

“Ask a question and then pause and also use it before you actually answer a question.” - Robin Hills



Resources Mentioned: 




Email robin@ei4change.com to connect with Robin. You can also get in touch with him on LinkedIn and Facebook. Check out his website to improve your emotional intelligence! 

  • ENROLL in Robin’s courses on emotional intelligence. Start...
26 Apr 2021107: How to Communicate to Get the Effect You Want | Robert Danisch, PhD00:40:47

Communication has been a broad topic for ages that we often find it hard to describe. Robert Danisch, PhD, joins us in this episode to narrow down our scattered ideas about communication to come up with a simple definition we can use from now on. Rob also discussed his interesting thoughts about the communication skills among his current students. Are their skills improving or declining? Moreover, he illustrates what good communication looks like and how to build it. 

Rob is currently Chair of the Department of Communication Arts at the University of Waterloo and the voice behind the Now We’re Talking podcast. He is also the author of books that cover communication topics such as civility, communication effects, pragmatism, rhetoric, and democracy. 


In this Episode:

[00:01 - 04:36] Opening Segment

  • Let’s get to know Robert Danisch, PhD
  • His path to the communication world 
  • The communication issues Rob wants to address 


[04:37 - 14:06] What is Communication? 

  • Is communication getting better or worse?
  • Listen to Rob’s insights 
  • Role of social media in communication 
  • Listen to Rob’s idea of democracy that you should hear now 
  • Rob’s tips to facilitate a dialogue among people 
  • What are “pull tactics of persuasion?”
  • What comes before persuasion? 
  • .The human side of communication


[14:07 - 24:16] Characteristics of a Good Communication 

  • Why intrapersonal communication fascinates Rob
  • Listen to his explanation of the neutral inner voice 
  • Good communication looks like this…
  • 2 things to consider according to Rob
  • Balancing relational and functional communication practices 
  • Rob’s “checklist” to see if you are good at communication 


[24:17 - 32:30] Related Self-Disclosure 

  • How to do reflective listening
  • The process of being authentic as advised by Rob 
  • Listen to Rob’s explanation about related self-disclosure 


[32:31 - 39:07] Asking Questions to Keep A Conversation Going 

  • The conversation that left you with the most impact
  • During an intense meeting when he was young 
  • What communication skill would you have wanted to learn sooner?
  • Asking questions to orient conversations 
  • The best communicator you know
  • A colleague who’s balanced giving criticisms and support 


[39:08 - 40:47] Closing Segment

  • Connect with Rob!
  • Links below 
  • Final words from me


Tweetable Quotes:

“Communication is actually a process of producing effects on other people.” - Robert Danisch, PhD

“I think the first thing you need to do is start to reflect on the effects you have on others.” - Robert Danisch, PhD


Resources Mentioned: 

  • FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here
  • Rob’s books
  • Rob’s
14 Sep 2020041: Melahni Ake | Influence and the Everyday Leader00:31:51

Melahni Ake is the CEO of Make Connections For Life: Leadership Consulting and Coaching, LLC. She is the creator and host of Everyday Leaders 50 in 50 Podcast. Melahni is a Certified Speaker, Coach and Trainer with the John Maxwell Team and a Senior Executive Influencer in the Medical Device Industry for over 22 years. She is an authentic connector and believes that everyday you have an opportunity to create your own story. She believes that by developing strategies to overcome everyday obstacles that you can choose to become a leader of your life.

On this Episode:

  • Hear what Melahni means by everyday leaders and why it’s important
  • Listen to her talk about a different angle on leadership
  • Greg and Melahni discuss the key to influencing others in a positive way
  • Listen as Greg and Melahni talk about the impact we can have on others

Key Takeaways:

  • Build trust
  • Add value to others
  • Place people in a position to win
  • Provide accountability and mentoring in the big and small decisions


Tweetable Quotes:

"Every day leaders are those who influence you without realizing it. They are everyday showing up!" - Melahni Ake

"We can all learn something about leadership, something about communication, from everyone in our lives if we’d slow down and pay attention to it." - Greg Rice

Melahni Ake:

Website- https://www.everydayleaders.com/

Facebook- https://www.facebook.com/group/everydayleaderswithmelahniake

Podcast- Everyday Leaders 50 in 50 podcast

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation




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