Stepping Into your Leadership (The Leadership Program)

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During this episode, we will be focusing on the power of curiosity and the art of asking questions as a means to better understand and serve others as leaders. We'll explore how asking questions can reveal and resolve issues, and how it can lead to more effective performance and better results. In fact, did you know that Google conducted a study that found managers who asked more than eight questions were not only more effective, but also achieved better outcomes?

Our guest today is committed to sharing stories of vulnerability, mistakes, and learning. They attended a conference where they realized the importance of supporting women, who often hesitate to share their achievements. Inspired by this, our guest made it their goal to change this pattern by sharing stories of their own vulnerabilities and mistakes, leading to positive reactions from their team and staff.

We'll also discuss the alarming statistic that only 30% of employees feel that their opinions matter at work, while a staggering 70% feel that their opinions do not. That's why curiosity and asking questions are such powerful tools for leaders. They engage the brain, foster learning, and create an environment where everyone's voice is valued.

So get ready to explore the depths of psychological safety and unlock the potential of curiosity and questions in your leadership journey. Don't forget to subscribe to our podcast and download the PDF of the tips discussed in this episode. Thank you for joining us, and let's welcome our guest, Greg Shamie, to the show.

Check out : https://www.tlpnyc.com/podcast/psychological-safety for a download of the powerpoint.

[00:00:03] Psychological safety: podcast delves into creating it.

[00:04:34] The importance of psychological safety in organizations, specifically how effective leaders create it, is explored. One tip is to start meetings with a check-in to gauge the mood and acknowledge the individual experiences of team members. Another strategy is to have participants rate their personal and professional well-being on a scale of zero to ten.

[00:09:03] Start meetings on time, save time.

[00:11:05] Share vulnerable stories to build better relationships.

[00:16:34] Only 30% think opinions matter at work.

[00:19:18] Encourage risk-taking by destigmatizing failure - tips.

[00:21:31] Promoting learning through intelligent failures for success.

[00:27:40] Invest in leadership development and emotional intelligence.

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On this episode of "Stepping into your Leadership", host Christine Courtney and guest Greg Shamie dive into the topic of psychological safety in the workplace. They discuss how an environment of trust and respect leads to increased performance and the importance of being a leader who prioritizes creating psychological safety for their team. Greg shares his approach to creating a psychologically safe environment, focusing on meeting people where they are and slowly building up to more personal or high-stakes discussions. Christine also reflects on a time where she mishandled power dynamics and publicly criticized her team, leading to a lack of psychological safety. The podcast also covers the neuroscience behind psychological safety, and provides insight into why it's crucial to prioritize this in the workplace. Tune in to learn how to create a psychologically safe environment for your team!

[00:00:57] "Exploring Psychological Safety in Leadership with Greg Shammy"

[00:03:18] "The Power of Psychological Safety in Workplaces"

[00:08:16] "When Power Dynamics Hinder Productivity: Reflections"

[00:13:39] Greg's Four Stages of Growth and Empowerment

[00:16:43] Creating a Safe Environment for Interactive Workshops

[00:18:29] "Transformative Workshop Turns Disbeliever into Advocate"

[00:22:46] Creating Psychological Safety in Team Meetings.

[00:26:31] "Guru's failures lead to psychologically safe spaces"

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Welcome to another episode of "Stepping into your Leadership"! In today's episode, we dive into the fascinating world of emotional intelligence and its role in effective leadership. Join us as we explore the importance of emotionally intelligent leadership in the workplace and why it's garnering recognition from companies worldwide. We'll discuss how emotional intelligence and social intelligence are key factors in performance and leadership, and how they contribute to creating a human-centered approach to leading teams.

Our esteemed guest, Erika Petrelli, a master of emotionally intelligent leadership, will share her insights and personal experiences on this vital topic. She has been working closely with our editor for an impressive 23 years, making her a true expert in the field. We'll delve into the four main competencies of emotional intelligence: self-awareness, self-management, social awareness, and relationship management, and uncover their significance in building successful and engaged teams.

But don't just take our word for it - we'll present eye-opening studies that highlight the tangible benefits of emotionally intelligent leadership in organizations. From a 1000% increase in ROI in teams led by emotionally intelligent leaders to a 15-20% surge in productivity and up to 80% more engagement and retention, the data speaks for itself.

Join us as we explore the lifelong journey of developing emotional intelligence, the cost implications of neglecting emotional intelligence in leadership decisions, and the positive impact it can have on individuals' personal growth and organizational success. We'll also discuss the challenges leaders face in balancing the pressures of meeting goals with investing time in emotional intelligence development.

So, whether you're an aspiring leader seeking personal growth or an organization aiming to maximize performance and retain top talent, this episode is for you. Get ready to discover the power of emotional intelligence in leadership. Let's dive into the world of emotional intelligence and step into your leadership!

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Welcome back to Stepping into your Leadership with your host, Christine Courtney! In today's episode, we delve into the fascinating topic of Social Styles. Joining us as a guest is the insightful Greg Shamie, who has extensive experience in understanding and navigating different social styles in the workplace.

Throughout this episode, Christine and Greg explore the importance of having a diverse range of personalities and communication styles in our lives. From analytical individuals who bring precision and accuracy to decision-making, to assertive and driven individuals who take charge, they discuss the various Social Styles that shape our interactions.

Tune in as Christine and Greg share their expertise on how to adapt and be versatile, building strong relationships and effective collaboration. They uncover the nuances of social dynamics, providing practical tips on how to work with different styles, whether it's preparing agendas for amiable individuals or understanding the preferences of expressive personalities.

Stay tuned for an enlightening conversation that will enhance your interpersonal effectiveness, increase your social intelligence, and empower you to navigate the world of Social Styles. Let's dive in and step into your leadership journey!

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Welcome to "Stepping into your Leadership," the podcast that delves into the power of storytelling in business. Hosted by Christine Courtney, this episode explores the importance of storytelling in the workplace and its impact on leadership. Prepare to be inspired as Christine shares personal anecdotes and examples of how storytelling has transformed businesses and captivated audiences.

In this episode, Christine addresses common misconceptions about storytelling in business and dispels the notion that it's only for kids. She reveals how storytelling engages the brain, creates a chemical reaction, and is 22 times more effective than data alone. Uncover the secret to capturing attention and making a lasting impact in your presentations and meetings.

Join Christine as she delves into the four elements of a good story, highlighting the significance of having a clear goal, an intriguing hook, authentic engagement, and a compelling call to action. Discover practical techniques to enhance your storytelling skills and take your leadership abilities to new heights.

If you're ready to unlock the power of storytelling in business, tune in to "Stepping into your Leadership" and witness the dramatic difference it can make in your professional life. Whether you're a CEO or starting out in your career, this podcast provides valuable insights and tools to help you become a master storyteller.

Don't miss out on future episodes that explore storytelling techniques for different audiences, including clients, board members, and team members. Subscribe now to "Stepping into your Leadership" and embark on a journey of growth, inspiration, and transformation.

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Join leadership aficionados Christine Courtney and her esteemed guest, Erika Petrelli, as they delve into the transformative power of appreciation in the latest episode of "Stepping into Your Leadership." Discover the profound impact that a simple show of gratitude can have on motivation, engagement, and overall productivity within any organization.

In this heartening conversation, Christine recounts a pivotal moment from her time at the Glazed Honey Ham Company, revealing how recognition not only brightened her day but also fueled her success and that of her team. Erika, a seasoned keynote speaker and leadership development expert, amplifies this message, sharing insights and personal experiences that underscore the value of timely, authentic appreciation in the workplace.

As our hosts unravel the fabric of effective leadership, you'll learn:

- How a culture of appreciation can sculpt a more connected and committed workforce

- The importance of aligning acts of gratitude with individual needs and generational differences

- Why the "Platinum Rule" is vital for fostering a healthy, engaging work environment

- The tangible benefits that a spirit of gratitude brings to an organization's bottom line

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Join host Christine Courtney on this empowering episode of "Stepping into your Leadership," where she is accompanied by leadership expert Erika Petrelli. They unpack the transformative power of understanding communication styles in leadership roles through the Everything DISC assessment.

In today's fast-paced world, miscommunication is a common stumbling block that leaders face. Whether you're a seasoned supervisor or stepping into a leadership role for the first time, grasping the unique communication styles of your team members is pivotal for success. Christine and Erika delve into the nuances of personality types, using real-life scenarios and an ice cream-related tale to illustrate the humorous yet crucial aspects of connection and understanding.

Their insightful discussion spotlights the benefits of the Everything DISC assessment, a tool that sheds light on preferences and tendencies rather than assessing intelligence. Learn about its origin, conceived by Dr. William Moulton Marston in 1928, and how it evolved into a practical assessment tool that assists in fostering improved work relationships and efficiency.

Discover the DISC model's four quadrants - Dominance, Influence, Steadiness, and Conscientiousness - and hear how recognizing these traits within ourselves and others can lead to a synergy that elevates team productivity and creativity. Erika emphasizes self-awareness's role and challenges the notion of the golden rule with the more personalized platinum rule, promoting a shift in interpersonal dynamics that considers others' preferences.

Whether you're looking to enhance your leadership skills, diversify your team's collaboration strategy, or simply better understand the dynamics of your workplace, this episode offers compelling insights into the strategic use of social and emotional intelligence to connect with and lead your team effectively.

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In this insightful episode of "Stepping into Your Leadership," hosts Christine Courtney and esteemed guest Erika Petrelli unravel the profound impact of genuine appreciation and inclusivity in the workplace. Delve into a dialogue that transcends typical leadership advice, guiding you towards cultivating a nurturing environment where every employee feels valued and psychologically safe.

Listeners will discover innovative strategies for fostering a ‘full life balance’ and why understanding the holistic lives of staff members is key to their motivation and productivity. Erika enlightens us with the vibrant idea of rotating leadership roles in meetings to amplify diverse voices and Christine's personal touch with handwritten cards, showcasing the power of thoughtful recognition.

Erika's reflections on "love languages" in the professional sphere underscore the critical need for tailoring appreciation methods to individual preferences, ensuring that acknowledgments are as impactful as they are well-intentioned. The conversation also ventures into consent and comprehension of personal boundaries, laying a foundation for respectful interpersonal connections.

Erika and Christine lay out actionable steps for creating peer-recognition programs, emphasizing the authenticity and resonating impact of accolades coming from colleagues. Furthermore, they present the ingenious "employee operational manual," a tool for leaders and teams to fine-tune the art of appreciation, avoiding one-size-fits-all fallacies and fostering a culture of motivated, engaged staff.

This episode is not just a learning journey—it's a toolkit. Whether you're looking to inspire your team, elevate your leadership approach, or simply bring more heart into your work environment, Christine and Erika invite you to join in and share how gratitude and appreciation are evolved in your workplace.

Fuel your leadership potential and let "Stepping into Your Leadership" keep you company on the journey to a more empathic, connected, and successful team.

**Listen, share, and step into a new chapter of leadership with us.**

**Send us your experience and insights after implementing these strategies—we are here to grow together.**

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Unpack the power of goal setting with host Christine Courtney and special guest Blonka Winkfield in this illuminating episode of "Stepping into your Leadership." As we approach the holiday season, there’s no better time to reflect on personal growth and prepare to tackle the year ahead. From discussing the science behind goal achievement to sharing their personal journeys, Christine and Blonka provide listeners with valuable insights and practical tips on how to set effective goals and, more importantly, how to achieve them.

Dive deep into the significance of setting smart goals, celebrating the small wins, and the vital role mentors and accountability partners play in your journey to leadership excellence. Learn why writing down your goals can increase your chances of success and why sharing them with others makes you even more likely to reach them.

Whether you're striving for a healthier lifestyle, financial stability, or to cultivate stronger family ties, this episode demystifies the thin line between a wish and an actionable goal. Christine reveals her own process goal around mindful spending, while Blonka highlights the importance of breaking down goals into manageable steps, ensuring that each one is specific, measurable, actionable, realistic, and timely.

Join us for a conversation that's not just about setting goals but about transforming them into reality, one actionable step at a time. It's time to transition from dreaming to doing. Tune in and get ready to step confidently into your leadership role with goals that stick!

Remember to set your intentions, make strategic moves, and celebrate every victory along the way. Happy Holidays and Happy Goal Setting from "Stepping into your Leadership!"

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Join Christine Courtney on "Stepping into Your Leadership" as she welcomes Elaine Porter and Matt Flyntt for an enlightening conversation on embracing mindfulness in our professional lives. This episode delves into how a simple mindfulness practice can dramatically enhance emotional intelligence, productivity, and overall workplace harmony.

You don't want to miss:

- Elaine and Matt's real-world stories about implementing mindfulness practices in their organizations.

- The debunking of common misconceptions around mindfulness, ensuring it's about mindful attention, not empty-headedness.

- An exploration of how emotional intelligence flourishes through a mindfulness lens, backed up by surprising statistics on self-awareness in the modern world.

- Personal testimonies from our host and guests on the transformative power of mindfulness, from overcoming morning frustrations to cultivating a more present and compassionate leadership style.

- A discussion on the evolving acceptance and integration of meditation within educational and professional spheres, along with its challenges and successes.

- Tactical advice on introducing meditation into your workplace culture without mandating it, making it inclusive and intuitive for all.

- Engaging tips for integrating mindfulness into your daily rhythms – from mindful eating to leveraging technology to enhance, not detract from, your focus.

To top it off, this episode concludes with a guided loving-kindness meditation, offering listeners a practical tool for self-care and relational well-being. Tune in to "Mindfulness-edited," where we break down the bridges between leadership and mindfulness, inviting you to become a more present, authentic, and effective leader.

Subscribe now and step into a more mindful approach to your leadership journey with "Stepping into Your Leadership."

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Dive into the heart of genuine leadership on this enlightening episode of "Stepping into your Leadership," where we explore 'authentic' as not just a buzzword, but a vital pulse in the world of respected leadership. Our inspiring host, Christine Courtney, is joined by esteemed guests Erika Petrelli, Blonka Winkfield, and Tatiana Dominguez, who unravel their trials and triumphs in the quest for authenticity in leadership roles.

In this compelling discussion, we navigate through the intricate struggles between 'faking it till you make it' and embodying one's true self. Our guests share pivotal moments in their careers when they embraced their genuine selves, demonstrating that authenticity is a journey with its milestones at every stage of life – from Blonka's eye-opening self-realization in her 30s to Erika’s continuous evolution in her authenticity into her fifties.

We delve deep into how personal values cement the foundation of authentic leadership, confronting the pressures of a filtered social media landscape while remaining steadfast to one's true north. Our conversation also highlights how leaders like Brene Brown and Suze Orman exemplify authenticity with their consistent, value-driven conduct, setting an example for leaders everywhere.

The episode does more than just discuss - it challenges leaders to reflect on their own authenticity. Are you portraying your deep self? Are your actions benefiting the community? What does authenticity mean in the face of opposing interests? Expect to find thoughtful insights on these questions and more.

As we dissect the complexities of being genuine without crossing into insensitivity, we explore the delicate balance between authenticity and adaptation, especially for those navigating multiple cultural settings like Blonka in her New York-Southern context, or managing one's identity in conservative family events.

Tune in to hear personal anecdotes, explore the power dynamics of balanced self-expression, and understand the importance of strategic self-disclosure. Learn how self-knowledge through tools like the DISC assessment can enhance your leadership brilliance.

"Authentic - Word of the Year" is more than just an episode; it's a call to embrace your truth and step boldly into the authentic leadership that defines tomorrow's changemakers. Join us as we laugh, reflect, and grow together on "Stepping into your Leadership" – Where your leadership journey transforms from just a role to a true expression of your best self.

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Join host Christine Courtney and special guest Mark Taylor as they delve into the topic of Working Genius. Mark, an experienced CEO and master chair, shares his insights on the six types of working genius and how they can bring joy and satisfaction to individuals and teams in the workplace. Through personal anecdotes and examples from his coaching experience, Mark highlights the impact of discernment, galvanizing, and other genius types on leadership and team dynamics. Learn how understanding and leveraging working genius can lead to greater collaboration, improved engagement, and more effective leadership. Tune in to discover how unlocking your working genius can transform your approach to work and leadership.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this insightful episode of "Stepping into Your Leadership," join your host, Christine Courtney, alongside, Greg Shamie, as they delve into the bane of the corporate world: unproductive meetings. With an engaging mix of humor and hard-hitting facts, Christine and Greg unpack why so many meetings leave professionals underwhelmed and organizations hemorrhaging time and money—an astonishing $37 billion, to be exact.

This episode goes beyond identifying the problem, offering tangible solutions to transform your meetings from energy-drainers to platforms of innovation. Discover the art of crafting meetings with purpose, vitality, and respect for the clock. Learn how to set the stage for punctuality, encourage equal participation, and keep discussions riveting and relevant.

Whether you're leading a team virtually or in person, holding a brainstorming session or a check-in, this episode delivers actionable strategies tailored for every meeting scenario. Christine's tips regarding the optimal time professionals should devote to meetings, depending on their role, alongside Greg's advice on leveraging shorter meetings to boost creativity, provides listeners with clear guidelines to elevate their meeting effectiveness.

Expect to walk away with a toolkit that includes effective agenda setting, fostering psychological safety, and the power of the big post-it paper technique for visualizing and tackling team obstacles. Don't miss out on Christine's personal anecdotes and Greg's expert insights that are sure to resonate with leaders and meeting-goers alike.

Tune in to become the maestro of meetings that not only drive progress, but also inspire and engage your team. And remember, this is just the beginning; stay tuned for the next episode, where Christine and Greg will return with quick tips to further enhance your meeting impact!

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Join host Christine Courtney in an enlightening conversation on the latest episode of "Stepping into your Leadership," where we delve into the transformative power of understanding your "Working Genius." In this episode titled "Decoding Team Dynamics Using the Working Genius Model," Christine sits down with the dynamic Phillip Courtney, CEO of Urban Arts—a vibrant organization dedicated to fostering creativity through arts and technology education.

Discover insights from Christine and Philip's journey into the six types of working genius—wonder, invention, discernment, galvanizing, enablement, and tenacity—and how this framework can revolutionize the way you view your team's dynamics and personal efficacy. Learn how Philip transformed his initial skepticism into a thriving management strategy that creatively aligns individual strengths with organizational goals. Find out how this thoughtful approach to staff engagement has infused Urban Arts with a culture of self-awareness, effective collaboration, and shared humor.

Hear personal tales of how the working genius model not only reshapes the workplace but influences relationships and personal fulfillment. As a bonus, get ready for an exclusive peek into Philip's profound appreciation for the impact of Christine and Elaine's workshops on his professional community.

Whether you're striving to be a more adept leader, eager to build more coherent teams, or simply curious about innovative approaches to professional development, this episode will provide a wealth of practical strategies and heartwarming anecdotes. Tune in and step into a deeper understanding of leadership, working genius, and how to joyfully navigate the complexities of collaboration and personal growth.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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Do your staff meetings feel more like a snooze fest than a strategic session? It's time to flip the script! Join your hosts, Christine Courtney and Greg Shamie, in an all-new episode of "Stepping into your Leadership," where we're diving into the art of transforming mundane meetings into magnetic mission-driving experiences.

In "Knockout Staff Meetings: Tips for Making Your Staff Meetings Awesome," our hosts share indispensable insights to ensure your meetings are not only engaging but central to driving your team forward. We kick things off with the essentials of crafting a clear agenda—because a meeting without direction is like a ship without a compass.

Time is of the essence, and respect is the currency. Learn why starting and ending on time is more than courtesy—it's a cornerstone of effective leadership. But beyond timekeeping, how do you keep a meeting productive? We've got tech tips, courtesy of our guest expert, Tatiana Dominguez, who shares her favorite AI tools that capture every vital point without missing a beat.

Looking to create an epicenter of connection from the moment you say, "Let's begin"? Greg recommends a personal touch with a creative round of sharing to set the stage for meaningful dialogue. Meanwhile, Christine introduces the revolutionary "52 ways to connect" cards to break the ice and foster a foundation of trust.

As we navigate larger meetings, we touch upon innovative approaches to ensure every voice is heard—because the magic often lies in the mosaic of your team's collective genius.

So whether you're orchestrating the all-hands meeting equivalent of a cathedral or seeking an intimate space for one-on-one dialogues, we have actionable strategies to make every gathering count. Let's make those action steps clear and those takeaways memorable.

Don't let the energy fade when the zoom call ends. Hit the play button, and get ready to lead meetings that are as productive as they are inspiring—because your staff meetings aren't just a part of the process; they're the pulse of your organization's progress.

Subscribe to "Stepping into your Leadership" and take your first step towards awe-inspiring meetings today!

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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Join your inspiring host Christine Courtney as she dives deep into the world of leadership strengths with special guest Elaine Porcher, a renowned positive psychology coach dedicated to strengths-based development. In this thought-provoking episode, Christine reveals her research admiration for the pioneering work by Buckingham and Ashley Goodall, shedding light on how redefining strengths can transform our professional and personal lives.

Elaine brings a touch of personal insight, sharing anecdotes and evidence that prove when you play to your strengths, you not only enhance productivity but also fuel your happiness. Discover the surprising impact using just 10-15% more of what you love at work can have on preventing burnout and elevating efficiency, backed by influential findings from the Gallup study and Mayo Clinic research.

Witness a candid recount of a conference gone awry as Christine and Elaine reminisce over a time their comedic flair was restricted, and the valuable lessons learned about honoring one's inherent talents. Elaine's expertise shines as she advocates for the growth mindset, encouraging listeners to weave their strengths into every facet of life, even in the face of limitations.

Listeners seeking to boost their leadership acumen won't want to miss Christine's exploration of the VIA Institute assessment and its profound implications for understanding team dynamics. As we step into the realm of positive psychology coaching and the science behind what makes teams tick, "Stepping into your Leadership" offers actionable insights into identifying and harnessing the strengths that make you a truly effective leader.

Tune in to 'Strength Finder' for an enlightening conversation and gain the tools to identify your own strengths, encourage happiness and satisfaction among your team, and lead with confidence and clarity. Subscribe now to ensure you're part of this empowering journey toward outstanding leadership!

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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JoinTom Armstrong and host Christine Courtney on "Stepping into your Leadership" for an empowering episode titled "Navigating Hard Talks: Giving Feedback with Empathy and Strategy,” where we unpack the nuances of some of the most challenging interactions in professional settings.

This episode dives deep into the art of giving and receiving feedback, exploring Tom’s perspective on the “compliment sandwich” method and its alternatives for constructing a positive feedback culture. Discover why a simple yet thoughtful approach can outshine the typically cushioned criticisms.

The conversation also turns to the often stressful prospect of asking for a raise. Tom provides actionable strategies for employees to present their case with professionalism and clarity while empowering managers with guidance on how to handle such requests with fairness and transparency.

Learn the crucial aspects of preparation, from role-playing out tough talks with trusted confidants to utilizing resources like the "Difficult Conversations Wheel,” all readily available on our website. Gain insights into how managing assumptions and staying focused on behavior can significantly impact the outcome of a difficult dialogue.

Furthermore, Christine and Tom tackle the sensitive subject of workplace hygiene with empathy and practicality, urging the importance of collaboration with HR and adherence to company policies.

As Gen Z enters the workforce with a bold approach to career advancement, our hosts shed light on generational differences in expectations and the criticality of transparent career pathways within organizations.

Whether you’re a seasoned manager, a professional stepping up in your career, or anyone looking to steer through tough conversations with grace, this episode of "Stepping into your Leadership" offers invaluable guidance. Tune in as we address and anticipate difficult scenarios, ensuring you’re never unprepared for what's to come in your leadership journey.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.

Join our insightful host, Christine Courtney, on a transformative journey in this episode of "Stepping into your Leadership," featuring the exceptional insights of our guests, Ana Zaldarriaga, and Lisa Donlan.

In this compelling discussion, we delve deeply into the principles of Positive Psychology and the groundbreaking Positive Intelligence (PQ) framework pioneered by Shirzad Chamine. Our guests share their personal experiences and transformative strategies to shift from self-sabotaging behaviors to sage-like thinking.

Learn how to challenge your inner saboteurs, cultivate empathetic and innovative leadership, and rewire your brain for success. Whether you're battling restlessness, combating group avoidant dynamics, or simply seeking a more profound, action-oriented approach to leadership—this episode is a treasure trove of actionable tips.

Beyond the theory, our experts discuss practical applications of PQ in personal and professional spheres, proving that a little brain muscle-building can go a long way during uncertain times.

Don't miss out on this unique opportunity to equip yourself with tools that foster resilience, compassion, and effectiveness in leadership. Tune in now to transform the way you think about challenges, connect with your team, and lead with a Positive Intelligence edge.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.

Join us for a transformative conversation on "Stepping into Your Leadership," where host Christine Courtney and our guest Elaine Porcher delve into the power of cultivating a growth mindset.

Elaine opens up about her enlightening experience in an acting class, transitioning from a place of fear and a fixed mindset to embracing challenges with resilient determination.

Amidst laughs and lighthearted moments, including a touch of technical trouble, our guests candidly share their struggles and breakthroughs. We unpack how managers can create environments rich in support and learning, broadening the potential of their teams.

Loaded with actionable insights, this episode highlights the significance of self-talk, embracing our flaws, and the joy of lifelong learning—essential components of becoming better leaders, managers, and teachers. Whether you're navigating leadership challenges or simply seeking to enrich your personal development, this episode is a heartfelt reminder that the mind is the ultimate investment in the journey toward success.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.

In this insight-packed episode of 'Stepping into Your Leadership,' host Christine Courtney gathers wisdom from seasoned leaders Yindy Beckim and Tom Armstrong to delve deep into the nuanced art of people management. With decades of experience in the programming department, our guests unravel the complexities of leading teams through change, growth, and challenge.

Discover why having tough conversations is not just necessary but instrumental in fostering innovation, reducing turnover, and building a cohesive team - and how to have these conversations with grace and effectiveness.

Learn how one-on-one meetings, often underestimated, can serve as pivotal touchpoints for guidance and growth, acting as a 'parking lot' for the pressing issues that may fall through the cracks in larger discussions. Dive into the metaphor of the "J-curve" and the diving board analogy to understand the dips, struggles, and triumphs embedded in the pursuit of professional excellence.

Yindy and Tom share personal anecdotes and practical advice on pivotal topics from using Performance Improvement Plans to managing the delicate balance of support and challenge. Get a real sense of what it means to guide employees through personal journeys of growth and the power of belief in each individual's potential for success.

Whether you're a new manager or a seasoned executive, you'll walk away from this episode with actionable strategies to enhance your leadership skills and build a thriving, resilient team. Tune in to 'The Art of People Management' on 'Stepping into Your Leadership', and prepare to transform the way you see and approach leadership in your organization."

Don't miss this conversation full of genuine experiences, real-world strategies, and leadership philosophies that can truly change the dynamics of your workplace.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

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Welcome to "Stepping into Your Leadership," where we empower you with the strategies and insights needed to cultivate a robust, effective leadership style. In our latest episode, "The Art of One-on-One Meetings and Personalized Management," join host Christine Courtney as she invites leadership experts Yindy Beckim and Tom Armstrong to unlock the secrets of masterful people management.

Dive deep into a candid discussion that demystifies the art of managing behaviors, not just intent. Tom Armstrong sets the stage, showcasing why observing your team's actions can transform your coaching effectiveness. He also shares an essential perspective on workplace drama and how drama-reducing behaviors can escalate overall success.

Yindy Beckim lightens the conversation with insights on personalizing your management approach—understanding your team's communication styles, aligning their daily tasks with overarching goals, and never underestimating the power of getting to know your staff on a more profound level. Yindy challenges you to see one-on-one meetings as a golden opportunity for building trust and inspiring personal dedication.

But that's just the beginning. Our guests peel back the layers of conventional management techniques to reveal the practicalities of tracking progress with a "Red, Amber, Green" system and why celebrating the "Blue" status can foster a culture of achievement.

Christine and her guests also explore the pitfalls of constant digital distractions, strategies for effective delegation, and maintaining a strong connection to your mission to avoid "mission creep."

Packed with real-life experiences, transformative tips, and actionable advice, this episode promises to refine your people management skills, whether you lead a small team or an entire organization. Tune in and transform your leadership approach to one that resonates with respect, empathy, and relentless progress. Because to truly step into your leadership, you need to know how to elevate those around you.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this enlightening episode of the Leadership Lounge, Christine Courtney welcomes back Erika Petrelli Bayh to dive deep into a subject close to their hearts: fostering a culture of learning within the workplace. As seasoned professionals passionate about education and engagement, Christine and Erika share their insights and experiences on how integrating learning and development initiatives can transform the workplace environment, boost employee retention, and drive organizational success.

From discussing the importance of continuous learning for career growth to exploring innovative strategies for creating engaging and impactful learning experiences, this episode is packed with valuable advice for leaders, HR professionals, and anyone interested in enhancing their organizational culture. Listen in as they unravel the benefits of investing in employee development, the power of learning from peers, and the transformative impact of leadership programs like the Leadership in Action (LIA).

Whether you're looking to inspire your team, improve employee satisfaction, or simply curious about the dynamics of learning in the workplace, this conversation between Christine and Erika offers practical tips, heartwarming anecdotes, and a compelling case for making learning an integral part of your organizational DNA.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this enlightening episode of "Stepping Into Your Leadership," host Christine delves into the often mystified concept of executive presence, a crucial ingredient for ascending the corporate ladder and making a lasting impact in any professional setting. Joined by the charismatic Blonka Winkfield, whose own presence has turned heads and commanded rooms, they unpack what it means to have that elusive leadership aura. From personal anecdotes to actionable advice, this episode is a treasure trove for anyone looking to harness their executive presence.

Christine and Blonka explore the nuances of leadership presence, challenging the traditional notions and highlighting the evolving criteria that define it today. They discuss the importance of self-awareness, adaptability, and the fine balance between authenticity and strategic self-presentation. With insights drawn from personal experiences and expert opinions, this episode is not just a conversation but a guide to cultivating a commanding presence that resonates in any room.

Whether you're a young professional puzzled by feedback on your executive presence, a seasoned leader looking to refine your influence, or simply intrigued by the concept, this episode offers valuable perspectives. Learn how to develop a blend of confidence, decisiveness, and integrity that inspires others and propels your career forward.

Join us on "Stepping Into Your Leadership" for an episode that promises to transform the way you see yourself and your potential to lead.

Tune in to "Commanding the Room: Unveiling the Secrets of Executive Presence" and step into the leadership role you were meant to fill.

Watch Amy Cuddy's Ted Talk: Click Here

Amazon Link to Amy Cuddy's Book: Click Here

Read the Harvard Business Review titled "The New Rules of Executive Presence" by Sylvia Ann Hewlett: Click Here

Listen to episode 16 on Authenticity : Click Here

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

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In this enlightening episode of "Stepping Into Your Leadership," join our host Christine as she welcomes back the ever-inspirational Erica Petrelli, by popular demand, for a deep dive into one of the most iconic creative problem-solving methodologies out there—the Dreamer, Realist, Critic model, famously attributed to Walt Disney and his team of Imagineers.

Discover how this legendary approach to collaborative planning and innovation has not only shaped the magic of Disney but also how it can be applied to foster a culture of learning and creativity in your own workplace. Whether you're leading a team, part of one, or navigating the creative process solo, this episode is packed with actionable insights, practical tips, and engaging stories that will inspire you to think differently about problem-solving and team dynamics.

What You'll Learn:

• The origins and components of the Dreamer, Realist, Critic model.
• Real-life applications of this model within teams and individual projects.
• Strategies for implementing this creative process in your workplace.
• The importance of embracing diverse perspectives for innovation.

Erica shares her firsthand experiences with the model, offering listeners a unique perspective on its transformative power. Plus, don't miss the engaging discussion on the similarities and differences between this model and other creative methodologies, including Edward de Bono's Six Thinking Hats.

Ready to bring a little Disney magic into your work and life? Tune in to this episode of "Unleashing Creativity: The Disney Way" and start transforming the way you approach creativity and collaboration.

Links & Resources:

• Strategies of Genius by Robert Dilts
• Edward de Bono's Six Thinking Hats
• More about Erica Petrelli and her work

For more episodes and information on our podcast, visit Our Podcast Homepage.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this enlightening episode of "Stepping into Your Leadership," host Christine Courtney welcomes Wendell Ramsey, a beacon of community and school partnerships, to the Leadership Lounge. With over 25 years of collaboration, Christine and Wendell delve into the heart of corporate social responsibility (CSR) and its transformative impact on schools and communities.

Wendell Ramsey, serving as the Senior Director of School and Community Partnerships, shares his journey from a curious observer to a pivotal figure in fostering educational and community development. His work, particularly in New York City public schools, exemplifies the essence of CSR, extending beyond profit to positively influence the surrounding world.

This episode explores various facets of CSR, including environmental, philanthropic, ethical, and economic initiatives, and how companies can engage in meaningful contributions. Wendell highlights remarkable partnerships with organizations like Gap and Bombas, showcasing how targeted assistance can meet immediate needs and foster a culture of care and gratitude within communities.

Listeners will be inspired by stories of corporate generosity, from providing essential clothing to supporting athletic programs with Adidas, illustrating the profound impact of thoughtful engagement. The conversation also touches on the importance of internships, mentorship, and direct community involvement, offering listeners a blueprint for actionable CSR strategies.

"Stepping into Your Leadership" not only sheds light on the significance of corporate social responsibility but also serves as a call to action for businesses and individuals alike to contribute positively to society. Wendell's insights and experiences underscore the potential for corporate initiatives to catalyze lasting change, making this episode a must-listen for anyone looking to make a difference through leadership and social responsibility.

References to Highlight:

• Gap and Bombas: Examples of corporations directly impacting school communities through donations.
• Adidas Legacy Program: A case study in supporting non-elite sports programs, demonstrating the power of corporate sponsorship in leveling the playing field for underprivileged youth.
• My Brother's Keeper Initiative: An initiative started by President Obama, emphasizing the societal responsibility to care for and support each other, particularly highlighted through Wendell's work.
• Donors Choose: Mentioned as a platform for supporting teachers and classrooms directly, encouraging listeners to contribute to local educational needs.

Join us in the Leadership Lounge as we explore the impactful world of corporate social responsibility with Wendell Ramsey, and discover how you can step into your leadership role by supporting the communities that shape our future.

For more episodes and information on our podcast, visit Our Podcast Homepage.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this enlightening episode of "Stepping into Your Leadership," we're thrilled to welcome Meher Rabbani, a renowned global leader in human resources and emotional intelligence. Meher brings her wealth of experience in creating high-performance cultures and her passion for mentorship to the forefront of our discussion.

Mentorship is more than just guidance; it's a pivotal element in personal and professional development. Meher shares her personal journey, emphasizing how mentorship has played a crucial role in shaping her career. From defining mentorship to exploring its impact, this episode is a treasure trove of insights for anyone looking to grow through the power of mentoring relationships.

Meher and host Christine Courtney delve into the essence of effective mentorship, distinguishing it from other forms of work-related support. They discuss the importance of being intentional in your mentorship journey, whether you're seeking a mentor or offering guidance to others. With practical advice and real-world examples, this episode is a guide to harnessing the potential of mentorship to foster growth and success.

References & Resources:

• "Mentoring 101" by John C. Maxwell: A concise guide by leadership expert John C. Maxwell, offering foundational insights into the practice of mentoring.
• "Lean In: Women, Work, and the Will to Lead" by Sheryl Sandberg: Sandberg's book includes compelling chapters on mentorship and its significance in professional advancement, especially for women.
• "The Elements of Mentoring" by W. Brad Johnson and Charles R. Ridley: A comprehensive exploration of the critical components and practices that make mentorship work.

Join us as we uncover the magic of mentorship with Meher Rabani. Whether you're already a mentor, seeking one, or simply interested in the concept, this episode offers valuable perspectives and advice to enhance your understanding and practice of mentorship.

Listen, learn, and let us know your thoughts!

For more episodes and information on our podcast, visit Our Podcast Homepage.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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Overview:

Join host Christine Courtney and guest Tom Armstrong as they explore the strategic advantages of internal promotions over external hires. This episode delves into compelling data from the Wharton School at the University of Pennsylvania, offering insights into cost efficiency, performance evaluations, and employee retention associated with promoting from within.

What You Will Learn:

1. Economic Benefits of Internal Promotions:

• Understanding the cost differences between internal promotions and external hires.
• Insights into the hidden costs of external recruiting.

1. Performance and Retention:

• How internal promotions impact employee performance and organizational loyalty.
• Comparative analysis of performance evaluations between internal and external hires.

1. Strategies for Developing Internal Talent:

• Practical tips for identifying and nurturing potential leaders within your organization.
• How to implement a successful leadership development program.

1. Cultural Impact:

• The role of internal promotions in fostering a positive workplace culture.
• Real-life examples of successful internal growth strategies.

Featured Resources:

• Wharton School Study on Hiring Practices: Click Here
• 
  

Connect with Us:

• Follow us on LinkedIn: Click Here
• Subscribe to our newsletter for the latest episodes and exclusive content.

Call to Action:

If you found this episode enlightening, please share it with your network, and don’t forget to subscribe for more insights on leadership and professional growth.

For more episodes and information on our podcast, visit Our Podcast Homepage.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

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In this enlightening episode of our podcast, join Christine and special guest Erika Petrelli as they delve into the indispensable role of customer service in organizational success. Discover why customer service shouldn't be confined to a single department but should be a universal responsibility across all levels of an organization. Through engaging stories and examples, such as the remarkable customer service experience at the Indianapolis Motor Speedway, they highlight how exceptional service can transform customer relations and bolster brand loyalty. Learn practical tips on how every employee can contribute to and enhance the customer experience, linking employee actions directly to organizational values and customer satisfaction. Don't miss this essential conversation that could redefine how you view leadership and customer interaction in your professional life.

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Embark on an enlightening journey into the world of leadership psychology with our latest episode of "Stepping into Your Leadership," featuring the insightful guest Elaine Porcher. Dive deep into the SCARF model—an acronym for Status, Certainty, Autonomy, Relatedness, and Fairness—which serves as a framework to understand key emotional triggers in workplace dynamics. Learn how addressing and balancing these factors can greatly improve motivation, cooperation, and overall job satisfaction.

In this episode, Elaine shares compelling personal anecdotes and the impactful benefits she experienced from autonomy in her career. Christine Courtney, your host, enriches the conversation by linking these concepts to intrinsic motivation factors discussed in Daniel Pink’s renowned book, "Drive." Together, they explore practical strategies to foster an environment of trust, belonging, and fairness, especially in remote work settings.

From delving into the nuances of status and its influence on team interactions to strategies fostering certainty through clear communication, this discussion is packed with valuable insights. Whether you're a new manager or a seasoned leader, understanding and implementing the principles of the SCARF model can set you on a path to more effective and empathetic leadership.

Tune in to "Unwrapping the SCARF Model: Leading with Emotional Intelligence" and empower yourself to create a more motivated, engaged, and harmonious workplace.

Books:

Your Brain at Work:

Quiet Leadership

Listen to Strength Finder Podcast

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In this thought-provoking episode of "Stepping into Your Leadership," host Christine Courtney is joined by leadership expert Greg Shamie for a deep dive into the dynamic world of Situational Leadership. Based on the transformative model developed by Paul Hershey and Ken Blanchard in 1969, this discussion explores how leaders can keenly observe and adeptly adjust their management styles to effectively meet the evolving needs of their teams.

Christine and Greg discuss the crucial elements of competence and commitment, essential for navigating the four developmental stages of team members—from the enthusiastic beginner to the self-reliant achiever. They offer a tennis analogy to illustrate how these principles operate beyond the business world, emphasizing practical applications in everyday scenarios.

Listeners will gain insights into the importance of providing specific feedback, the art of delegation, and strategies to enhance team productivity and foster professional growth. Whether you’re transitioning someone into a management role or striving to empower a disillusioned learner, this episode is packed with actionable tips to help you cultivate a thriving, supportive work environment.

Tune in to enrich your leadership approach with the timeless wisdom of situational leadership, empowering you to not only respond to your team's needs but also to anticipate them, ensuring you and your team achieve your full potential.

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In this illuminating episode of "Stepping into your Leadership," Christine and guest, Corena Chase, dive into the transformative power of asking better questions. They explore how open-ended questions can foster deeper conversations, shift focus from complaints to solutions, and empower teams to think more independently.

Carina shares her expertise as a seasoned communication and leadership coach, offering practical examples of effective questions like "tell me more" and probing queries that ignite solution-oriented thinking. They discuss the importance of coaching within organizations, highlighting that coaching is no longer seen as a means to fix individuals but as an investment in their future potential.

Listeners will gain insights into avoiding common coaching pitfalls, such as the misconception that coaching solely involves cheerleading. Corena and Christine stress the significance of genuine curiosity, active listening, and fostering an environment of trust and understanding.

This episode is a must-listen for leaders and managers who aim to develop their coaching and communication skills. Whether you’re looking to improve confidence, communication, or proactive problem-solving within your team, "Asking Better Questions for Deeper Conversations" provides actionable strategies to help you steer your organization towards a more empowered and growth-oriented culture. Tune in to discover how the right questions can pave the way to remarkable leadership and organizational success.

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In this heartwarming and insightful episode of "Stepping into your Leadership," host Christine Courtney welcomes two very special guests—her sisters, Diane Cowan and Ingrid Emerick. Both exceptional leaders in their respective fields, Diane and Ingrid join Christine to delve into the transformative power of storytelling in business and leadership.

Christine, brimming with excitement, kicks off the episode with introductions, showcasing Diane's impressive portfolio as the Senior Vice President and Global Transit Director at AECOM and Ingrid's notable achievements as President of Girl Friday Productions. Together, they explore how storytelling isn't just a tool for marketing or sales, but a critical element that permeates all areas of their work—from community engagement in large-scale infrastructure projects to creating lasting connections in the world of book publishing.

Through personal anecdotes and professional experiences, Diane and Ingrid share their unique perspectives on how to harness the power of stories to build authentic connections, evoke emotion, and influence change. They also touch on the challenges of storytelling in a global context and the importance of understanding diverse audiences.

The episode wraps up with a rapid round robin of practical storytelling tips—from practicing vulnerability and authenticity to employing tools like music and imagery to enhance storytelling impact.

Join Christine and her sisters for an episode filled with laughter, tears, and fascinating insights into the art of storytelling. Whether you’re a seasoned executive, a budding entrepreneur, or simply someone who loves a good story, this episode is sure to inspire and delight.

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Welcome to another insightful episode of *Stepping into your Leadership*! In this episode titled "Networking Challenges: Overcoming Insecurities and Making Authentic Connections," our host Christine Courtney is joined by the dynamic networker and professional connection maven, Blonka Winkfield. Together, they dive deep into the art and science of effective networking.

Blonka shares valuable insights inspired by Keith Ferrazzi work on co-elevation, emphasizing the importance of not just elevating yourself but those around you. Listen in as they explore practical strategies such as active listening, making impactful eye contact, and reading the room to ensure your networking efforts are genuine and productive.

Young professionals struggling with transitioning from online to in-person networking will find Blonka’s advice particularly beneficial. She discusses building executive presence, the importance of lateral networking, and how to approach networking events with confidence. Christine and Blonka also touch on the benefits of the buddy system, setting networking goals, and preparing unique conversation points to leave a lasting impression.

From sharing personal anecdotes to providing actionable tips, this episode is packed with wisdom on how to foster deep, meaningful connections and how even a simple, authentic compliment can break the ice and open doors. If you're looking to enhance your networking skills and transform your approach to professional and social connections, this episode is a must-listen.

Tune in and learn how to not just network, but to build genuine, lasting relationships that will elevate your career and personal growth.

Listen to the episode on Leadership Presence Episode #24: https://shows.acast.com/stepping-into-your-leadership/episodes/24-commanding-the-room-unveiling-the-secrets-of-executive-pr

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In this insightful episode of "Stepping into your Leadership," host Christine Courtney and esteemed guest Erika Petrelli dive into the transformative power of active listening. Far more than just a skill, they explore how being truly present in conversations can significantly elevate both personal and professional relationships.

**Key Takeaways:**

- **Active Listening:** Erika reveals the profound impact of active listening and the value of being quiet and present in today's fast-paced world.

- **Social Media Engagement:** Discover how social listening on social media can bridge generational gaps and foster supportive online communities.

- **Rephrasing for Understanding:** Christine contributes the crucial technique of rephrasing what you hear to ensure you're fully grasping and serving the speaker's needs.

- **Tailored Listening Support:** Erika shares the game-changing idea of asking speakers what type of listening support they require, whether it’s advice, encouragement, or simply a sympathetic ear.

- **Psychological Safety:** Learn about creating holding environments to ensure emotional security, leading to more open and productive workplaces.

- **Overcoming Distractions:** Personal anecdotes and practical strategies highlight how to stay engaged and present, even in the busiest of times.

- **Practical Techniques:** From grounding techniques to using reminder cards, acquire actionable tips to improve your listening skills.

Join Christine and Erika as they share personal stories, impactful studies, and practical advice to help you become a better listener, fostering deeper connections and more effective leadership.

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In this enlightening episode of "Stepping into your Leadership," host Christine Courtney engages with leadership expert Greg Shamie to delve into one of the most crucial elements of effective leadership: trust. Join us as we explore the profound impact that trust has on personal relationships, workplace dynamics, and overall organizational success.

Christine and Greg discuss the foundational principles of trust, referencing the influential work of Stephen Covey and his son, and illustrating how trust serves as the glue that binds our interactions and efforts. They highlight the dual components of trust—competence and character—and reveal how these traits collectively enhance one's credibility as a leader.

Throughout the conversation, Greg shares compelling personal anecdotes, ranging from childhood experiences to professional encounters, underscoring the importance of communication, vulnerability, and transparency. Listeners will gain insights into the behaviors and actions that foster high-trust environments and learn the significance of aligning values, admitting mistakes, and consistently delivering on commitments.

Discover the power of extending trust first, the role of forgiveness in building stronger relationships, and how to navigate the inevitable breakdowns in trust that occur in both personal and professional settings. Whether you're aiming to enhance team engagement, boost productivity, or simply become a more trustworthy individual, this episode provides valuable strategies and actionable advice to elevate your leadership game.

Tune in and step into your leadership journey with a renewed focus on building and sustaining trust.

**Key Topics Covered:**

- The psychology of trust and its critical role in leadership

- Insights from Stephen Covey’s work on trust

- The equation for building trust: competence + character = credibility

- Real-life examples of trust-building and trust-breaking moments

- The significance of vulnerability, transparency, and authenticity

- Strategies for aligning personal and organizational values

- Practical steps for fostering a high-trust work environment

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Join us on the latest episode of *Stepping into your Leadership* as host Christine Courtney chats with veteran sales leader Joe McPheter to uncover the secrets behind effective sales strategies and the importance of embracing rejection. With nearly three decades of experience in sales and service, Joe shares insights from his journey at KeyBank and beyond, emphasizing the power of building relationships, the significance of listening, and the evolution of the sales profession.

In a conversation filled with inspiring anecdotes, Joe likens rejection to a gym workout—revealing how the more you face it, the stronger you become. Christine shares an intriguing story about an actress pursuing 50 rejections to land a single job, perfectly illustrating the perseverance required in the sales world. Together, they explore the art of asking opening questions, using strategic note-taking, and the necessity of providing and receiving honest feedback.

Discover how Christine’s father’s memorable career day left a lasting impression and learn why Joe emphasizes the evolving sophistication of modern consumers. Listen in for practical advice on becoming a trusted advisor, retaining customers, and building authentic relationships. Christine and Joe also delve into the valuable role women play in sales, advocating for more female representation in the industry.

Whether you're a seasoned sales professional or a newcomer eager to learn, this episode offers valuable lessons on resilience, relationship-building, and the fundamental belief that everyone is in sales–regardless of their job title. Tune in to *How to Thrive in Sales Through Rejection and Feedback* for an enriching and motivating discussion that will reshape how you view sales and leadership.

Daniel Pink's To Sell is Human

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In this special summertime episode of "Stepping into Your Leadership," join host Christine Courtney as she welcomes back two of our most popular guests: Tom Armstrong and Erika Petrelli-Bayh. Both Tom and Erika bring their extensive experience in leadership, training, and managing diverse teams within the Leadership Program to the table as they tackle real-life workplace scenarios.

This week, our dynamic duo delves into the nuanced case of "Jane," a project manager who has been grappling with missed deadlines and incomplete reports, putting a crucial client relationship at risk. Listen as Tom and Erika offer their unique, hands-on approaches to addressing these performance issues, from creating empathetic dialogues to implementing actionable strategies for improvement.

Additionally, enjoy a rapid-fire lightning round where our guests share their insights on the qualities of great leaders and name individuals they admire in the leadership realm.

Have your own workplace conundrum? Send in your scenarios to podcast@tlpnyc.com to be featured in future episodes as Tatiana compiles listener experiences for our guests to solve.

Whether you're a seasoned manager or an emerging leader, this episode is packed with actionable advice that you won't want to miss!

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Join our host, Christine Courtney, as she dives into real-life scenarios of workplace dynamics with our expert guests, Erika Petrelli Bayh and Tom Armstrong.

In this special summertime episode, we tackle a challenging scenario with "John" — a senior developer who's been interrupting colleagues and creating a tense atmosphere in team meetings. How do you approach a productive conversation with John to foster better team collaboration and innovation? Erika and Tom share their invaluable strategies and insights into navigating this tricky situation.

But that’s not all! Stay tuned for our lightning round where Christine puts Erika and Tom on the spot with rapid-fire leadership questions. Can they beat their record and bring even more valuable advice to the table?

Whether you’re soaking up the sun on a beach or enjoying a break in your backyard, tune in for this "beach read" version of leadership coaching that’s perfect for summer.

And if you’re craving a deeper dive, don’t forget to check out our previous 35 episodes for more comprehensive discussions.

**Key Takeaways:**

- How to address unconstructive behavior in team meetings

- Creative methods to ensure equitable participation

- The importance of defining hostile behavior in HR terms

- Using AI tools like ChatGPT for practicing difficult conversations

Join the conversation and step up your leadership game with Christine, Erika, and Tom. Hit play now and transform your team dynamics one scenario at a time!

Have your own workplace conundrum? Send in your scenarios to podcast@tlpnyc.com to be featured in future episodes as Tatiana compiles listener experiences for our guests to solve.

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Join our host Christine Courtney as she brings the warmth of the season straight to your earbuds. In this episode, Christine welcomes guests Erika Petrelli Bayh and Tom Armstrong for a lively discussion infused with sunshine and surf.

First, we kick off with a fun summer icebreaker as Christine, Tom, and Erika share their favorite summertime songs—get ready for some surprising choices! But the heart of this episode is all about leadership, specifically tackling tough feedback conversations.

Meet Sarah, a sales associate who has been struggling to accept and implement feedback, arguing that market conditions are to blame for her performance issues. Christine sets the stage, and our experts Erika and Tom dive in with their strategies for handling defensiveness and fostering improvement.

You'll hear practical, actionable insights on:

- How to change your feedback approach to better connect with defensive employees.

- The importance of setting shared goals and collaborative benchmarks.

- Utilizing mentorship and peer feedback to drive performance.

- Maintaining emotional discipline as a leader while supporting your team.

As always, our summer series aims to be as enjoyable as your favorite beach read—short, snappy, and packed with valuable takeaways. And don’t miss our rapid-fire speed round where Erika and Tom share their quick tips on essential reads for leaders and common mistakes new leaders make. 

Whether you're relaxing by the waves or commuting to work, this episode is your perfect companion to step up your leadership game. 

Have your own workplace conundrum? Send in your scenarios to podcast@tlpnyc.com to be featured in future episodes as Tatiana compiles listener experiences for our guests to solve.

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In this special summertime series of the Leadership Studio, host Christine Courtney is back with two of our favorites, Erika Petrelli-Bayh and Tom Armstrong, along with a special cameo by Tatiana Dominguez! Together, they navigate the complexities of giving feedback to a tough employee who's meeting his job requirements but seems stuck in the routine.

This episode dives deep into "Mark," a marketing coordinator who completes his tasks flawlessly but struggles with taking initiative and bringing innovative ideas to the table—key responsibilities for his role. Listen as Tom and Erika offer real-time, unfiltered advice on guiding employees like Mark towards excellence, while Christine ensures that their insights are both practical and inspiring.

What You'll Learn:

- Strategies to help employees balance task completion with creative thinking.

- The importance of clear, actionable feedback.

- Making your meetings more inclusive for introverts.

- How cultural awareness can impact team dynamics.

We also take you through a fun yet insightful speed round where our guests share their favorite leadership quotes and methods to celebrate team successes. So whether you're tuning in from your office or a sunny beach, get ready to elevate your leadership game this summer!

**Join us for a spirited discussion that promises to leave you with actionable takeaways for developing your own leadership skills and nurturing your team's potential.**

Have your own workplace conundrum? Send in your scenarios to podcast@tlpnyc.com to be featured in future episodes as Tatiana compiles listener experiences for our guests to solve.

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Welcome back to the Leadership Summer Series on "Stepping into Your Leadership!" In today's episode, "Navigating Challenges with Lisa," we're diving into real-life workplace scenarios that test even the most seasoned managers. Join your host, Christine Courtney, as she teams up with exceptional leaders Jenny Greeman, Director of Programming for Pathways to Leadership, and Elaine Porcher, Senior Director of Business Development at the Leadership Program. 

This episode explores the case of Lisa, a dedicated customer service representative whose increasing tardiness and unplanned absences have snowballed into significant team and client issues. Christine, Jenny, and Elaine discuss practical approaches to handle these challenges—balancing empathy with accountability, exploring potential resolutions, and debating on different leadership styles to effectively manage similar situations.

You'll discover invaluable insights into:

• - Scheduling pivotal conversations with employees
• - Reframing issues from both a team and customer perspective
• - Maintaining a supportive yet structured work environment
• - Ensuring continuous personal growth as a leader

Plus, don't miss our rapid-fire leadership speed round, where our guests share quick tips and favorite leadership quotes. This episode promises to be a light yet impactful "leadership beach read" that you can tune into whether you're on a break or at your desk.

Join us to enhance your leadership skills and tackle those tricky workplace scenarios head-on! Don't forget to subscribe and leave us a review.

**Listen now and step up your leadership game!**

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In this engaging episode of "Stepping Into Your Leadership," Host Christine Courtney welcomes guests Jenny Greeman and Elaine Porcher to tackle the thorny issue of difficult team dynamics. Our "problem child" today is Gary—a capable team leader who's hit a rough patch with his colleagues, culminating in a heated argument and a formal complaint to HR. 

Join us as Jenny and Elaine unpack this complex scenario with their unique perspectives and practical strategies. From formal HR conversations to one-on-one meetings over lunch, discover actionable steps to restore harmony, morale, and productivity in your team. Along the way, we'll delve into the nuances of managing strong personalities, bridging generational gaps, and the importance of psychological safety at work.

Plus, don't miss out on our rapid-fire speed round, where our guests share their biggest leadership challenges, trust-building tips, and favorite resources for leading with impact. Whether you're a seasoned manager or an aspiring leader, this episode is packed with insights you won't want to miss!

Tune in and learn how to turn your "Gary" into a valued team player.

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Welcome to **Stepping into your Leadership**, your go-to podcast for inspiring leadership insights and strategies. In this episode, host **Christine Courtney** is joined by leadership gurus **Tom Armstrong** and **Blonka Winkfield** for a summer special you won't want to miss. 

Today’s focus is on handling a hypothetical yet all-too-familiar scenario involving a problem employee named Emily. She's a product manager who has unfortunately fallen behind on her quarterly performance goals, resulting in missed deadlines and a delayed project launch. 

Listen in as Tom and Blonka offer their expert advice on how to effectively navigate this challenging situation. They’ll explore the delicate balance between project management and employee development, sharing actionable tips and strategies you can apply in your own leadership journey.

In the **Leadership Lightning Round**, our guests sprint through rapid-fire questions, offering quick, actionable leadership insights in just two minutes. How do they handle tough decisions? What’s their approach to conflict resolution? And how do they balance being both a boss and a friend? Their answers might surprise you!

Whether you’re facing similar challenges or just interested in leveling up your leadership skills, this episode is packed with valuable lessons and practical advice. So grab your headphones, find a comfy spot, and get ready to soak in some top-tier leadership wisdom.

#### Highlights:

- **Scenario Analysis**: Dealing with an underperforming employee

- **Expert Advice**: Tom and Blanca’s strategies for managing projects and people

- **Leadership Lightning Round**: Rapid-fire insights on decision-making, conflict resolution, and balancing friendships at work

Tune in and transform your leadership approach with real-world scenarios and expert guidance from Tom Armstrong and Blonka Winkfield.

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Don't miss this insightful and practical exploration into effective leadership. Hit play and start stepping into your leadership today!

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Welcome back to the Leadership Summer Studio with your host, Christine Courtney! In this special episode, we dive into the challenges of handling a difficult employee named Michael, a senior analyst whose negative attitude towards new projects is dragging down his team. Joined by fan-favorite guests Blonka Winkfield and Tom Armstrong, our panelists tackle a real-world scenario that resonates with leaders everywhere. 

Tom shares insights on the value of having a dissenting voice in the room and how to channel that energy positively, while Blonka emphasizes the importance of addressing specific behaviors rather than attitudes. And just when you think you’ve got it all figured out, Tatiana Dominguez brings a thought-provoking perspective

that prompts even more nuanced discussion.

Stick around for the lightning round, where our guests answer as many leadership questions as they can in two minutes, providing rapid-fire wisdom and humor. This episode is jam-packed with actionable advice and leadership strategies you won't want to miss!

Tune in and discover how you can transform your ‘Michael’ into a valuable team asset. 

**Listen now and step up your leadership game!**

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Welcome to a special summer edition of "Stepping into your Leadership" with your host Christine Courtney! In this engaging beach-read version, Christine is joined by the ever-popular Erika Petrelli, Greg Shamie, and a surprise guest, Tatiana Dominguez.

In this episode, Christine presents a compelling scenario involving Rachel, a new hire in the IT department who is struggling to meet technical expectations. Listen in as Erika and Greg, with their extensive managerial experience, provide insightful solutions and actionable advice for handling such challenges. They delve into the importance of proper training, mentorship, and the emotional intelligence needed to foster growth and development in new employees.

Tatiana adds a dynamic perspective, sparking a lively discussion about balancing compassion with the company’s technical needs, ensuring the team's overall productivity and morale aren't compromised.

Stay tuned as the episode wraps up with a lightning round where Greg and Erika share their favorite inspirational speeches and give quick tips on handling failure as a leader.

Whether you're on the beach or at the pool, this episode is a perfect listen to enhance your leadership skills and gain fresh insights into managing new talent.

**Listen now to explore how you can be a more supportive and effective leader!**

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In this thought-provoking episode of "Stepping into your Leadership," host Christine Courtney is joined by seasoned guests Erika Petrelli, Greg Shamie, and Tatiana Dominguez as they dive into the unique challenges and opportunities presented by the emerging Gen Z workforce. This episode examines a real-life workplace scenario involving a young employee named Jim, highlighting the generational gap and the evolving expectations within modern organizations.

Listen in as our experts discuss:

- The significance of clear communication and setting expectations for new employees.

- Strategies for creating inclusive and welcoming workplace events.

- The importance of mentoring and guiding Gen Z employees through cultural norms and career development opportunities.

With lively debate and insightful perspectives, Christine and her guests tackle how to bridge the generational divide to foster a thriving and cohesive work environment. As a bonus, don't miss the lightning round where Greg and Erika answer rapid-fire leadership questions with both wit and wisdom.

Whether you're a leader, a Gen Z professional, or someone keen on understanding the modern workplace dynamics, this episode offers valuable lessons and actionable advice.

**Tune in and learn how to step into your leadership amidst the evolving workforce landscape!**

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In this bite-sized summer episode of "Stepping into your Leadership," host Christine Courtney is joined by two expert guests, Erika Petrelli and Tom Armstrong, to tackle a common leadership challenge: managing team dynamics when cliques form and some members feel excluded.

Erika and Tom share valuable insights on recognizing these situations as a normal part of team development and offer practical strategies for fostering a more inclusive and collaborative environment. From authentic team-building activities to promoting open communication and understanding among team members, they provide actionable tips for leaders to navigate these challenges effectively.

The episode also features a lightning round where Erika and Tom share their top book recommendations for leadership growth, advice for aspiring leaders, and their favorite techniques for prioritizing tasks during busy days.

Whether you're a seasoned leader or just stepping into a leadership role, this episode is packed with wisdom and practical strategies to help you create a thriving, cohesive team. Tune in now and discover how you can take your leadership skills to the next level!

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In this summertime edition of "Stepping into your Leadership," hosts Christine Courtney, Erika Petrelli, and special guest Tom Armstrong dive into the challenges faced by project managers when dealing with unrealistic deadlines set by upper management. Tom and Erika share their insights on how to effectively negotiate feasible timelines while ensuring project quality and team well-being.

Key takeaways from this episode include:

1. The importance of clear communication and data-driven arguments when negotiating project deadlines with upper management

2. Prioritizing team welfare and exploring options such as additional resources or adjusted requirements

3. Balancing professional and personal tasks by acknowledging their interconnectedness and setting clear boundaries

In the lightning round, Tom and Erika also discuss essential skills every leader should work on, emphasizing the significance of delegating tasks and active listening.

Whether you're a seasoned project manager or an aspiring leader, this episode offers valuable advice on navigating the challenges of deadline management and maintaining a healthy work-life balance. Tune in now to learn from the experiences of our expert guests!

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In this illuminating episode of "Stepping into your Leadership," host Christine Courtney is joined by experts Blonka Winkfield and Tom Armstrong to tackle one of the trickiest challenges for managers: managing up to ensure clarity for their teams. Dive into a real-world scenario where executives provide vague and inconsistent directions, leaving a manager in a quandary. Blanca and Tom share their seasoned takes on confronting this issue head-on, offering invaluable advice on fostering clear communication from the top down.

From pinpointing the root problem with laser-sharp questions to strategically navigating company hierarchies, learn practical, actionable steps to ensure your team operates with clarity and confidence. Plus, stick around for our fan-favorite lightning round where Blanca and Tom answer rapid-fire leadership questions with insight and humor.

Whether you're a seasoned leader or just stepping into a managerial role, this episode arms you with the tools to advocate for your team effectively and navigate the nuances of organizational communication. Don't miss it!

**Highlights:**

• - Understanding the importance of managing up for clear communication
• - Strategies for getting clarity from higher-ups
• - The crucial role of relationship power vs. role power
• - Celebrating team successes in tailored ways
• - Insightful takeaways from real-life leadership questions in our lightning round

Tune in now to elevate your leadership game and ensure your team never works in the dark again! #Leadership #Management #CareerGrowth #TeamSuccess

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Are you struggling with bridging the generational gap in your team? In our final episode of the summer series, host Christine Courtney is joined by leadership experts Tom Armstrong and Blanca Winkfield to tackle one of the most pressing issues in today's multigenerational workforce. Meet Bob: a longtime employee nearing retirement who finds modern technologies to be challenging, causing friction within the team.

Together, our panel explores actionable strategies to leverage Bob's extensive experience while fostering a cohesive and productive team environment. From collaborative training sessions and role adjustments to mentorship pairings and adaptive learning methods, discover multifaceted approaches to empower both veteran employees and tech-savvy newcomers.

Featuring insights from production genius Tatiana Dominguez, this episode dives into the nuances of integrating new applications and making sure no one is left behind in the ever-evolving tech landscape.

Whether you're a seasoned manager or an emerging leader, tune in to learn how you can create an inclusive workspace that values every team member’s strengths.

**Highlights:**

• - Leveraging the invaluable experience of senior employees
• - Strategies for effective tech adoption and training
• - Balancing team harmony and productivity
• - The importance of diverse learning modalities
• - Conflict resolution tips and motivational mantras

Don’t miss the enlightening lightning round at the end for a rapid-fire Q&A session on leadership!

Join us for a riveting discussion that underscores the importance of empathetic and strategic leadership. Welcome aboard as we step into your leadership journey together.

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In this episode of *Stepping into your Leadership*, host Christine Courtney and her partner in crime, Greg Shamie, take a deep dive into the world of corporate retreats and offsites. Joined by our producer Tatiana Dominguez, they explore whether these company getaways are worth the investment of time and money or just a costly distraction.

Christine and Greg provide an in-depth analysis of the potential challenges and roadblocks that come with organizing a retreat, from high costs to employee resistance. But they don’t stop there—they passionately advocate for the transformative power of retreats, sharing personal anecdotes and professional insights that highlight the immense benefits. From fostering connectivity and reducing workplace conflicts to creating memorable experiences and driving team alignment, discover how retreats can help elevate your team’s performance and camaraderie.

Listen in to uncover valuable tips and tricks for planning an effective offsite, regardless of your budget. Learn how to curate a balanced mix of outdoor activities, fun challenges, and strategic sessions that will keep everyone engaged and inspired. Whether you’re a business owner, a manager, or simply someone looking to strengthen relationships within your team, this episode offers practical guidance that could change the way you approach team building forever.

Tune in and discover how to make your next corporate retreat not just an expenditure, but a truly worthwhile investment.

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In this enlightening episode of "Stepping into Your Leadership," host Christine Courtney and special guest Greg Shamie dive into the world of social styles and versatility in the workplace. They explore the crucial role of social intelligence in understanding and managing one's emotions and interactions with others.

Discover the origins of social style assessments from the ancient teachings of Socrates to the groundbreaking work by David Merrill in the 1950s.

Uncover the four social style quadrants—Driver, Expressive, Amiable, and Analytical—and learn how they are defined by assertiveness and responsiveness.

Christine and Greg provide actionable tips tailored to each social style to enhance workplace interactions:

• Drivers
• Focus on respecting their time, sticking to facts, and following through on commitments.
• Expressives
• Balance spontaneity with detailed planning, and ensure inclusivity while moderating energy levels.
• Amiables
• Approach conflict carefully, initiate actions without needing full consensus, and handle issues privately with courtesy.
• Analyticals
• Communicate clearly and precisely, give them time and space, and don't rush them into decisions.

Tune in to gain insights on recognizing and adapting to different social styles by observing cues like dressing style and workspace organization. Additionally, delve into the concept of "backup behavior" under stress and the importance of developing emotional intelligence.

Whether you're a seasoned leader or climbing the career ladder, this episode is packed with practical wisdom to help you navigate and thrive in diverse workplace dynamics. Listen now to "Situational Leadership" and step confidently into your leadership journey!

#Leadership #SocialStyles #EmotionalIntelligence #WorkplaceSuccess #Podcast

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Join us for an enlightening conversation with Erika Petrelli on this special episode of "Stepping into your Leadership" as we explore the vital role of wonder in both the workplace and our personal lives. Erika, a tenured advocate for keeping the spirit of wonder alive, shares her insights on why wonder is essential for effective leadership and innovation.

Key Topics Covered:

• Definition and importance of wonder in the workplace
• How wonder promotes creativity, problem-solving, and change within organizations
• Real-world examples of wonder-driven success in startups and beyond
• Strategies for overcoming the resistance to wonder in established organizations

Tips to Spark Wonder in Your Team:

1. Wonder Walks:Take a stroll with your team to ponder challenges and seek inspiration from your surroundings.
2. Question Brainstorm:Dedicate a set time for everyone to ask questions without seeking immediate answers.
3. Don't Crush the Wow with How:Allow space for the initial ideas to breathe before diving into the logistical details.
4. Elicit Insights from Quiet Wonderers:Ask team members questions like "What do you see as the real opportunity or problem?" and "What do you think we're missing here?"
5. Five Whys Technique:Get to the root cause of issues by asking "why" iteratively.
6. Environment Check:Create an environment conducive to wonder by incorporating whiteboards, sticky notes, and inspirational catchphrases.

Inspire Wonder in Your Personal Life:

• Embrace the "what if" questions to explore new possibilities.
• Approach challenges with a beginner's mind, shedding preconceived notions and expectations.

Recommended Readings & Resources:

• The Wonder Switch by Harris III - Click here for Amazon Link
• Forbes Article by Cecil Pier (April 29, 2019) Link to article - Click Here
• Articles by Dr. Karen Rivich on resilience and awe in the workplace - Click here to see her profile from Upenn

Tune in to discover how cultivating wonder can not only transform your workplace but also inspire personal growth and creativity. Don't miss out on this opportunity to dive deep into the genius of wonder.

Listen to "Stepping into your Leadership: Wonder" now and don't forget to subscribe for more insightful episodes!

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Welcome to "Stepping into Your Leadership," where we inspire and empower you to become an exceptional leader in your field. In this episode, titled "Innvention," our host Christine Courtney (she/her) sits down with the extraordinarily creative Blonka Winkfield to discuss the power of invention, creativity, and innovation.

In a world where only 29% of employees strongly agree that their workplace is a great environment for creating new ideas, fostering innovation is more critical than ever. Together, Christine and Blonka dive into what separates creativity, invention, and innovation and how these concepts can transform your organization.

Key Tips from This Episode:

1. Provide a Platform for Ideas: Offer opportunities for employees to voice their suggestions and encourage a brainstorming process that’s free of immediate judgment.
2. Address Time and Resource Constraints: Make deliberate time for innovation in your scheduled meetings. Consider dedicating specific sessions during quarterly or yearly retreats for brainstorming and problem-solving.
3. Reduce the Fear of Failure: Highlight and discuss failures as part of the learning process. Sharing lessons learned from unsuccessful attempts will help lessen the fear associated with proposing new ideas.
4. Recognize Innovations: Regularly talk about past inventions and successes in team meetings to create a culture that values innovation.
5. Be Flexible and Agile: Allow for experimentation and quick iteration on ideas, adopting a 'run fast and break things' mentality to discover what truly works.
6. Leverage Cross-Collaborative Teams: Mixing team members from various departments can bring fresh perspectives and more innovative solutions.
7. Identify and Utilize Invention Geniuses: Understand who in your organization excels at invention and let them lead brainstorming sessions.

Whether you're managing a team or looking to spark more creativity in your personal life, this episode is packed with practical advice and real-world insights to help you foster a culture of innovation.

Tune in and learn how to unleash the potential of creativity and invention within your team and yourself. Don't forget to subscribe, share, and leave us a review!

Available on all major streaming platforms.

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Looking to elevate your leadership game? This episode of Stepping into Your Leadership dives deep into the transformational world of coaching. Hosted by Christine Courtney, with guest expert Greg Shamie, an all-around accomplished coach in leadership, life, executive, and soccer coaching. Together, they unpack the powerful impact coaching can have on your career and personal development.

What You'll Learn:

• The Value of Sharing Projects:
• Christine emphasizes the bravery in sharing your work and ideas, likening it to manifesting success.
• Initiating Coaching Conversations:
• Discover why discussing coaching opportunities with your boss can not only improve your skills but also demonstrate your initiative and lead to more opportunities.
• The ROI of Coaching:
• Learn why PwC's research underlines coaching as a worthy investment with substantial returns.
• Key Areas for Coaching:
• From emotional intelligence and communication to leadership development and stress management, explore the essential skills people seek to enhance through coaching.
• Accountability and Growth:
• Christine underscores the importance of sharing your progress with friends to create accountability and foster growth.

Key Highlights:

• Leading Your Own Learning:

Greg Shamie encourages taking charge of your own development in a leadership role.

• Generational Coaching Trends:

Insights into how coaching is approached differently by younger and older professionals.

• Handling Resistant Clients:

Greg shares inspiring stories of initially resistant clients who transform through the power of coaching.

• Case Study - Sammy:

A client story illustrating how coaching helped Sammy transition from a capable contributor to a visionary leader.

• Building Confidence:

Strategies to boost confidence by focusing on past achievements and future plans, especially for women.

Tips for Getting the Most Out of Coaching:

• Set Clear Goals:

Be specific about what you want to achieve through coaching.

• Stay Open and Reflective:

Keep an open mind and be ready to embrace growth.

• Take Notes:

Document insights and actions from sessions to facilitate continual learning.

• Create Accountability:

Conclude coaching sessions with identifiable actions to ensure progress.

Coming Soon:

Christine introduces an upcoming series on situational leadership combined with social styles and versatility, offering targeted coaching strategies tailored to different personality types within an organization.

Whether you're considering coaching for yourself or your team, this episode is packed with actionable insights and real-world examples. Tune in to understand how coaching can be a catalyst for your leadership development and discover practical tips to maximize the benefits of coaching in your career.

Listen now on your favorite podcast platform and start your journey toward effective leadership with expert guidance from Christine Courtney and Greg Shamie!

Don't forget to subscribe, rate, and leave a review on Stepping into Your Leadership for more insights on enhancing your leadership skills.

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In this episode of Stepping into Your Leadership, Christine Courtney sits down with Diane Cowin to explore how to effectively work with individuals who have Tenacity as their Working Genius and Driver as their DISC profile. These personalities are known for their goal-oriented, results-driven nature and their ability to bring projects across the finish line.

Christine and Diane delve into:

• What it means to have Tenacity in the Working Genius framework
• Key characteristics of Drivers in the DISC profile
• Strategies for managing and collaborating with results-driven individuals
• How to communicate, motivate, and celebrate success with tenacious team members
• Real-world examples of both challenges and successes in working with these profiles

Whether you’re a manager, a colleague, or a team leader, this episode will provide actionable insights for building strong relationships and achieving exceptional results with Tenacious Drivers.

🎧 Tune in to gain a deeper understanding of these profiles and how to bring out the best in the tenacious, results-driven individuals on your team.

#Leadership #WorkingGenius #DISCProfiles #TeamCollaboration #Tenacity #SteppingIntoYourLeadership

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🎙️Mastering Dynamic Presentations: Actionable Tips for Any Setting

This Thanksgiving, while you're gearing up to bring your best self to the table, we're bringing you a feast of actionable insights on delivering dynamic presentations! In this episode, Christine Courtney and Greg Shamie dive into the how of presenting with confidence, energy, and impact—whether it's for a big pitch, a team meeting, or even a family gathering.

💡 What you'll learn:

• How to hook your audience in the first 15 seconds
• Why storytelling is 22x more memorable than data alone
• The power of visual vitality to enhance your presentation
• Techniques to calm nerves and bring your best self forward

No matter your role or the size of your audience, these tips will transform your communication skills. Tune in for engaging stories, expert advice, and inspiration to make your next presentation unforgettable.

🎧 : Listen now and step into your leadership!

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In this episode of Stepping Into Your Leadership, Christine is joined by leadership experts Tom Armstrong and Tatiana Dominguez to tackle one of the most common challenges for managers: resistance to change.

From dealing with experienced team members who are set in their ways to fostering collaboration and innovation, this discussion is packed with actionable tips to help you lead effectively. Learn how to focus on behaviors rather than assumptions, acknowledge the value of institutional knowledge, and create buy-in through transparent communication and inclusive processes.

Plus, hear inspiring stories of leadership and trust that highlight the importance of empowering others to succeed. Whether you’re a seasoned leader or just starting your journey, this episode is a must-listen for anyone navigating workplace change.

Key Takeaways Include:

• How to encourage openness to new ideas without undermining experience.
• The importance of stakeholder analysis and collaborative brainstorming.
• Strategies for setting realistic goals and fostering buy-in for change.

Don’t miss this engaging and practical conversation that will transform how you approach change management.

Links to Leadership Learning Lab

Interested in sharpening your leadership skills? Join our next cohort of the Leadership Learning Lab (L3) and gain access to tools and techniques that empower middle managers to lead confidently and effectively.

💡 What You’ll Learn:

• Emotional Intelligence as a Superpower
• Building Trust Through Relationships
• Navigating Difficult Conversations
• Delegation and Prioritization, and more!

👉 Sign Up Here: [Registration Link]

📅 Next Session Begins: Feb 5, 2025

Learn more about how L3 can help you transform your leadership style: [Info Link].

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Welcome back to "Stepping into your Leadership" with your host, Christine Courtney! In this insightful episode, Christine is joined by returning guests Tom Armstrong and Tatiana Dominguez, two seasoned managers, as they tackle a challenging case study sent in by a listener.

A team manager is grappling with a new team member, Sam, who struggles with self-direction and critical thinking, impacting team productivity. How can the manager foster independence and help Sam develop these essential skills?

Tatiana suggests exploring situational leadership to understand Sam's development phase—whether he's an enthusiastic beginner or a disillusioned learner. She also touches on the tough choice of potentially parting ways if progress isn’t forthcoming. Tom expands on this by emphasizing the importance of constructing a clear action plan or Performance Improvement Plan (PIP). He highlights the need for establishing clear deliverables, deadlines, and quality expectations to foster both accountability and growth.

Christine adds a critical point: before jumping into action plans, consider having a direct conversation with Sam about his hesitations and the importance of taking initiative. She advocates for creating a safe space for risk-taking and learning from mistakes as a part of the growth process.

As the conversation wraps up, the team reflects on the importance of gratitude in leadership. Listen in as they share heartfelt stories of mentors who shaped their early careers, revealing the power of kindness and candid feedback in developing future leaders.

Tips from this Episode:

1. Situational Leadership
2. : Identify and understand the developmental stage of your team members.
3. Clear Action Plans
4. : Create specific, measurable, achievable, relevant, and time-bound (SMART) goals.
5. Direct Communication
6. : Have open and honest conversations to address issues directly.
7. Safe Environment for Risk-Taking
8. : Encourage your team to make decisions and learn from their mistakes.
9. Gratitude and Mentorship
10. : Recognize the importance of gratitude and learn from positive leadership examples.

Join us for an engaging discussion that will equip you with practical strategies to elevate your leadership game and manage challenging team dynamics effectively.

Happy Holidays from the "Stepping into your Leadership" team!

Listen now on your favorite streaming platform!

Don't forget to subscribe, rate, and review if you enjoyed this episode. Your feedback helps us bring more insightful content your way!

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Episode Description:

As we roll into the new year, it's time to focus on how we can turn our visions into reality and step into our leadership roles with intention and clarity. On this special New Year's episode, host Christine Courtney is joined by leadership expert Erika Bayh to dive deep into the art and practice of manifesting goals.

🔥 In This Episode, You Will Learn:

1. The Power of Manifestation: Erika and Christine elucidate the concept of manifesting, breaking down common misconceptions and highlighting its relevance in goal setting for both personal and professional life.
2. Visualization Techniques: Discover how top athletes use visualization to prepare for success and how you can apply these techniques to your own goals.
3. Combating Negative Thoughts: Learn practical strategies to counterbalance negative thoughts and stay focused on your manifestations even when doubt creeps in.
4. Incremental Goal Setting: Erika emphasizes the importance of setting small, achievable goals rather than making sweeping, unrealistic resolutions.
5. Strength-Based Focus: Understand why amplifying your strengths can be more effective than focusing solely on weaknesses and deficits.
6. Community and Accountability: Christine and Erika discuss the transformative power of having a support system and accountability buddy in your goal-setting process.
7. Year-End Reflection Exercise: Get introduced to Erika’s unique exercise of writing a letter to yourself, celebrating the achievements of the best year yet, to help map out actionable steps for the present year.

☑️ Takeaways and Tips:

• Stay Positive:
• Frame your goals around enhancing and expanding the best version of yourself rather than punishing or berating yourself for past shortcomings.
• Seek Support:
• Leverage the power of community for encouragement and accountability.
• Visualize Success:
• Create a mental image of your achievements to guide your actions and decisions.
• Reflect and Reframe:
• Use Erika’ letter-writing exercise to envision and work towards a successful year.

Join us and start your year with a mindset geared towards achieving and manifesting your highest potential! Press play, lean in, and let’s make this year one of abundant growth and leadership.

📢 Listen now on your favorite podcast platform and subscribe for more enlightening episodes!

✨ Quotes to Inspire:

• "The art and practice of manifesting is to start to act as if those things are true." – Erika Bayh
• "What you look for, you find in life. So if you're looking for these things that you're visualizing, you will start to find them in your day-to-day life." – Christine Courtney

#ManifestingGoals #Leadership #Visualization #GoalSetting #PositiveThinking #TeamMotivation #NewYearNewYou

Don't miss out on next week's episode where Erica returns to share more practical tips for setting effective resolutions and achieving your goals. 🌟

Ready to manifest your goals? Tune in and subscribe today!

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Welcome to a new episode of "Stepping into your Leadership," where host Christine Courtney continues the conversation with returning guest Erika Bayh. Following up on their previous discussion about manifesting, they dive deep into practical and inspiring goal-setting tips to help you and your team kickstart the new year.

In this episode, discover actionable strategies such as:

• Starting Fresh:
• Erika suggests throwing away any rushed resolutions made on December 31st and starting with a blank slate at the end of January or early February.
• Daily and Monthly Goals:
• Break down your larger goals into daily and monthly activities for better manageability and progress tracking.
• Vision Boards:
• Create physical or digital vision boards to keep a visual reminder of your goals. Erika shares how she keeps parts of her vision board as her phone’s wallpaper for daily inspiration.
• Bingo Cards:
• Christine brings a creative twist with 2025 Bingo cards, which can include goals like family trips or writing a book. Consider implementing a "reverse bingo" to celebrate accomplishments as they happen.
• 1% Improvement:
• Inspired by James Clear's "Atomic Habits," aim for just 1% improvement at a time to make sustainable and impactful changes.
• 4000 Weeks:
• Erika recommends Oliver Berkman's book “4000 Weeks,” which emphasizes the importance of choosing wisely how to spend your limited time.

Whether you're looking for new ways to set personal goals or ways to motivate your team, this episode is packed with tips to help you manifest your most productive and fulfilling year yet.

Tune in, take notes, and let's step into our leadership together!

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In this episode of "Stepping into your Leadership," we're diving deep into something that's super important for every leader out there: trust. Christine Courtney sits down with leadership pro Greg Shamie, and together, they break down why trust is everything, whether you're dealing with colleagues, friends, or family.

Christine and Greg chat about the key ingredients of trust, how it shapes our lives, and its huge impact at work. They sprinkle in some wisdom from Stephen Covey and his insights on trust being the secret sauce of successful relationships. Plus, Greg gets real with us, sharing personal stories about trust—both the good and the bad.

The conversation hits on all sorts of gems, like why being open and honest can really help you bond with your team, and what to do when trust takes a hit. They talk about forgiveness, showing character and competence, and putting your values to work. It’s all about taking steps to build trust and keep it strong.

Here’s what you’ll get from this episode:

• The lowdown on why trust is so crucial in leadership
• Tips from Stephen Covey on making trust your superpower
• Greg’s formula for trust: competence + character = credibility
• Real-life stories that'll make you think about your own trust-building moments
• How being open, making mistakes, and showing you care can really pay off
• Practical advice on aligning your values with your team’s and why it’s a game changer
• Simple but effective ways to create a trustworthy vibe at work

Whether you're looking to up your game with your team or just want to be someone people can count on, this episode has you covered. So tune in, take some notes, and let's get real about trust.

Key Points:

• Trust in leadership and life
• Insights from Stephen Covey
• The trust equation: competence + character
• Personal trust stories from Greg
• The power of vulnerability and honesty
• Building trust at work and at home

Subscribe to "Stepping into your Leadership" and catch Trust-Building Techniques for Leaders: Creating Safe and Productive Environments—you won't want to miss it!

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Dive into the world of leadership dynamics with Christine Courtney in our latest episode of "Stepping into your Leadership" as we explore the intricate maze of personality in the workplace. Join our esteemed guest, Erika Bayh, in an enlightening conversation on the power of the DISC assessment – a tool revolutionizing team synergy and communication.

In this episode, titled "DISC," we unravel the four personality quadrants: Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C), and delve into how they shape our interactions and leadership styles. Christine and Erika offer in-depth insights into how recognizing and embracing diverse personality profiles can lead to a robust and dynamic team.

Embrace the transformation as we discuss the history of the DISC model, its evolution from Dr. William Moulton Marston's seminal work to the popular assessment by Wiley, and the significant benefits it brings to workplace productivity.

As we navigate through the quadrants, you'll learn not just about the value DISC brings in understanding your team, but also the importance of adapting your leadership approach to foster an inclusive, efficient, and thriving environment.

Discover the benefits of generating a personalized DISC report, fostering self-awareness, and how to leverage these insights to cultivate a harmonious and effective team. We'll also tackle common reservations about taking the assessment and the laughter that comes with recognizing oneself within these profiles.

Tune in to "Stepping into your Leadership" and learn how to navigate the intricacies of your team's personalities to step firmly into your leadership role. Whether you're a seasoned leader or just stepping up, this episode is a critical resource for anyone looking to excel in leadership through the power of understanding and adaptation.

Visit our website for more resources, and don't forget to share your DISC stories with us. Empower your leadership journey by mastering the art of personality dynamics today!

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Confidence and communication are the keys to leadership success, but how do you develop them when self-doubt creeps in? In this episode of Stepping Into Your Leadership, host Christine Courtney is joined by the dynamic Blonka Winkfield to kick off a new mini-series on communication.

🌟 What You'll Learn:

✔️ The critical role of communication in leadership (and the surprising stats that prove it)

✔️ How to build confidence in professional settings—even when you feel like an imposter

✔️ Why body language, self-talk, and active listening are game-changers in meetings

✔️ Practical tips to boost your presence, speak up, and own the room

💡 Actionable Takeaway: You belong in every room you step into—someone invited you there for a reason!

Tune in now to learn how to project confidence, communicate effectively, and elevate your leadership game. 🎧✨

Resources & Key Takeaways for Show Notes:

📌 Key Discussion Points:

• The importance of communication in leadership (91% of employees believe leaders lack communication skills, and poor communication is a key reason for project failure).
• Building professional confidence and overcoming imposter syndrome.
• The role of self-talk and mental coaching in strengthening confidence.
• Tips for speaking up in meetings and using body language effectively.
• The concept of "appearing weak when strong, and strong when weak" from The Art of War.
• The power of active listening and how it builds trust.

📌 Practical Tips from the Episode:

✔️ Speak up in meetings – Say your name and company at least once.

✔️ Celebrate successes – Recognize and acknowledge your wins.

✔️ Use body language – Mirror confident postures to project presence.

✔️ Challenge negative self-talk – Replace doubts with affirmations.

✔️ Be your own mental coach – Reflect on strengths and logical achievements.

✔️ Practice active listening – Nod, lean in, and engage with speakers.

📌 Additional Mentions:

• The Art of War by Sun Tzu (concept of appearing weak when strong and vice versa).
• Marcus Buckingham’s quote: “The brain is Velcro for negative and Teflon for positive.”
• Encouragement to use mentors, friends, or "wingpeople" in social and professional settings to build confidence.

📌 Actionable Affirmation:

"You belong in every room you step into. Someone invited you there for a reason!"

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https://ledevpartners.com/the-power-of-storytelling-in-sales

Podcast Episode Description: The Power of Storytelling in Sales 🎙️✨

In this episode of Stepping Into Your Leadership, we dive deep into how storytelling can transform sales conversations and client presentations. Research shows that stories are 22 times more memorable than facts alone—so why aren’t more sales professionals using them to their advantage?

Join Christine as she breaks down:

✅ The neuroscience behind storytelling and why it builds trust and engagement.

✅ The top storytelling frameworks—including the Hero’s Journey, Before-After-Bridge, and STAR Method.

✅ How to handle objections using customer success stories instead of data alone.

✅ Practical exercises to help you refine and shorten your sales stories for maximum impact.

We also discuss the Storytelling Playbook for Sales and Client Presentations, a resource packed with tips, exercises, and templates to help you integrate storytelling into your sales strategy. Want a copy? Download it now using the link in the show notes!

📢 Tune in and start using storytelling to boost sales, engage clients, and make your pitches unforgettable! 🚀

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AI is changing the game in business, and it’s happening fast! In this episode of Stepping Into Your Leadership, host Christine Courtney sits down with Vince W., founder of Econify, to discuss how AI is transforming workflows, productivity, and business strategy.

Vince shares his experiences leading groundbreaking projects—from helping develop Wi-Fi at Apple to working with top media companies like NBC and Bloomberg. He breaks down how AI tools are already reshaping industries and how business leaders can leverage AI effectively rather than fear it.

What You’ll Learn in This Episode:

✅ AI-Powered Productivity Hacks – Tools like ChatGPT Tasks, Otter.AI, and Summate that help streamline work

✅ AI in Business Operations – Using Notebook LLM (Google) to create interactive employee handbooks and match talent to projects

✅ The Future of AI in Organizations – How to go beyond just “sprinkling AI” and strategically integrate it into workflows

✅ Leadership Lessons from Apple & Beyond – Why choosing the right boss over job can define your career

🚀 Whether you're an AI skeptic or enthusiast, this episode is packed with actionable insights on how to stay ahead in an AI-driven world.

📌 All resources mentioned in this episode are listed in the show notes below.

🎧 Listen now on your favorite podcast platform!

AI Productivity & Business Tools

• ChatGPT Tasks – Set up recurring AI-generated insights, reminders, or industry news updates
• Summate.io– AI-powered tool that summarizes newsletters & YouTube transcripts
• Otter.AI – Real-time transcription and meeting summary tool
• Firefly – AI-powered meeting assistant for automatic notes & action items

AI for Business & Team Efficiency

• Notebook LLM (Google) – Upload internal documents (like employee handbooks) for instant AI-powered responses
• Vercel V0 – AI-assisted website builder that allows you to generate custom sites with simple prompts

Other Mentions in the Episode

• Wi-Fi Development at Apple – Learn more about 802.11b Wi-Fi standard, which Vince helped develop
• Econify – Check out Econify, the software development firm founded by Vince Waduwani
• Leadership Insight: “Don’t pick your job, pick your boss.”

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In this episode of Stepping Into Your Leadership, host Christine Courtney brings back an old friend and former colleague, Ray Vicencio, to dive deep into the analytical personality type in the workplace. As a former CFO and controller, Ray embodies the traits of an analytical thinker—detail-oriented, logical, and driven by accuracy.

Together, they discuss how analytical individuals approach work, their biggest pet peeves, and how to effectively communicate and collaborate with them. Christine and Ray explore strategies for managing deadlines, giving constructive feedback, and helping analytical team members make decisions with confidence. Plus, they share tips for analytical thinkers on how to work effectively with more spontaneous or expressive colleagues.

If you've ever struggled to understand the meticulous, data-driven mind of an analytical coworker—or if you are that person—this episode is packed with insights to help you build stronger, more productive relationships in the workplace.

Tune in for practical advice, real-life workplace stories, and a few laughs along the way!

🎧 Listen now and learn how to work better with the analytical minds around you!

📌 Personality Assessments & Work Styles

Understanding different personality assessments can help leaders and teams communicate and collaborate more effectively. Here are some key ones we mentioned:

• DISC Personality Test – A widely used tool that categorizes personalities into four types: Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C). Analytical personalities align with the "C" (Conscientious) type.
• Social Styles Model – A behavioral model categorizing individuals into four types: Analytical, Driver, Amiable, and Expressive. Ray represents the Analytical type.
• The Achiever Personality Quotient (APQ) – A tool used in hiring and leadership development to assess personality traits and work habits.
• Working Genius Assessment – Created by Patrick Lencioni, this model helps teams identify their natural strengths in the workplace.

💡 Stay Connected

If you enjoyed this episode and want to dive deeper into leadership and team dynamics, subscribe to Stepping Into Your Leadership and follow us on LinkedIn or Instagram for more insights!

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In this episode of Stepping Into Your Leadership, host Christine Courtney and producer Tatiana Dominguez take a deep dive into Situational Leadership—one of the most powerful leadership models for managers and rising leaders.

Leadership isn’t one-size-fits-all. The Situational Leadership Model helps leaders adapt their style based on their team's competence and commitment levels. But how do you actually put it into practice?

💡 In this episode, we discuss:

✅ How to assess where your employees are in the leadership model

✅ Why coaching (not just directing) is essential for success

✅ The biggest mistakes leaders make—like delegating too soon or micromanaging

✅ How check-ins & trust-building prevent leadership breakdowns

✅ A real-world framework for applying adaptive leadership styles

This episode is packed with practical techniques that will help you build stronger, more effective teams—whether you're leading one person or an entire organization.

🔗 Resources & Links Mentioned:

🎙️ Missed Part 1? [Listen Here]

📌 Explore the Leadership Learning Lab – An 8-week online bootcamp for managers & rising leaders! [Join the next cohort]

🔎 Related Episode: Building Trust as a Leader

👉 Did this episode help you?

Share your takeaways on LinkedIn or Instagram and tag us! #SituationalLeadership #SteppingIntoYourLeadership

📢 Subscribe & Leave a Review!

If you enjoyed this episode, don’t forget to rate and review the podcast on Spotify, Apple Podcasts, or YouTube!

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In this episode of Stepping Into Your Leadership, host Christine Courtney sits down with Amanda Meeson, Executive Director of the Sterling Community Center, to dive deep into the art of communication in leadership. Amanda, a dynamic leader who has transformed organizations through strategic growth and innovation, shares powerful insights on how leaders can build trust, ensure clarity, and navigate difficult conversations with confidence.

Together, Christine and Amanda explore:

✅ The role of authenticity in leadership and why you can’t fake it

✅ How building trust starts with clear, consistent communication

✅ The power of feedback—giving it, receiving it, and creating a culture where it thrives

✅ Practical strategies to handle tough conversations while maintaining strong relationships

✅ How great leaders adapt communication styles to their teams for maximum impact

With engaging stories, practical takeaways, and real-world leadership lessons, this episode is a must-listen for anyone looking to improve their communication skills—whether you’re leading a team, managing up, or simply wanting to foster better relationships at work.

🎧 Tune in now and step into your leadership with confidence!

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