What would health equity look like in America?

Health equity means giving patients the care they need when they need it. What role do social determinants play in the likelihood of positive health outcomes? Education, health care, economic stability, environmental stresses, and social/communal factors account for over 80% of health outcomes. This means only 20% of care actually comes from medical providers and care.

In this episode, Denise Cooper talks about the that role social determinants of care play in our healthcare systems. Denise also discusses her ideas on how we can begin closing the gap on the systemic issues that contribute to chronic illness, disease, and decreases in the quality of life for people across America.

THE FINER DETAILS OF THIS SHOW

In this episode, Denise answers questions such as...

1. What would equitable access to healthcare look like in America?
2. How do healthcare resources vary between someone who is high income vs. someone who is low income?
3. How do managers take income and privilege into account when leading their teams?
4. What should businesses be doing to support the health of their teams?

EPISODE RESOURCES

• Join Denise's Mighty Network Community: https://bit.ly/3aeHWk5
• Got questions? Send it to denise.cooper@rllessons.com
• Subscribe on iTunes, and leave us a rating or review: https://apple.co/3usChxk

How can Gen-Z and Millenial workers grow their careers?

With pensions and 30-year work tenures being a thing of the past, our approach to work has changed. This is especially true for younger workers, who have experienced a uniquely tricky entrance into the world. In this week's episode, Deborah Snow Walsh discusses the impact of the current generation, Gen-Z, in the workplace. This generation has grown up with different values and perspectives on work compared to previous generations especially around workplace cultures, compensation, work-life balance, and value-driven work.

If you are a leader looking to better understand the tough challenges that employers may face in managing and connecting with this generation in the workplace. this is the episode for you. If you are a Gen-Z or Millenial worker looking to negotiate a stronger salary and connect with your manager in a meaningful way, you're in the right spot. When we understand each other's values without demonizing our differences, we build workplaces where everyone can show up to the table and contribute.

THE FINER DETAILS OF THIS SHOW

1. What do are the expectations of young professionals coming into the workplace versus other generations that might have come in earlier? [02:45]
2. From an employer's point of view, what does it mean if Gen-Z feels less loyalty to the organizations they work for? [04:45]
3. Many younger workers don't know how to negotiate salary, we haven't taught them how. What are the first steps they should take? [15:30]
4. What role does one's reaction to failure play in the workplace? [22:40]

KEEP UP WITH DEBORAH SNOW WALSH

https://www.linkedin.com/in/deborah-walsh-875b932

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DEBORAH SNOW WALSH'S BIO

Debbie is a builder of organizations and a talent executive, focused on DEI in thought and view.  Those are her passions.  She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable.  She knew nothing about benefits, or the Fortune 200.   She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi national organizations.  When she was recruited again into the search business, she was already focused on female and minority talent and made the decision to become an entrepreneur and open her own firm.  Ultimately, her organization included ten professionals and served companies including IBM, JPMorgan Chase, the GAP, Pfizer, AXA Equitable, and Prudential among others.  In 2011 she was recruited to Zurich Insurance to run Talent Acquisition, University...

Have you ever wondered how to get more buy-in for your ideas? Do you have trouble leveraging data in meaningful ways? Storytelling is your missing ingredient. In this week's episode, I interview Melissa Reaves, a professional and award-winning storyteller and a storytelling coach to executives. Her sales and marketing background includes more than 20 years in technology enterprise sales, as well as countless stage credits as a professional actor/improviser. This combination of sales, marketing, acting, writing, directing and producing storytelling shows, ultimately led her to found Story Fruition to help others find and tell their stories--with impact. Learn about the power of storytelling, and how it can take you from analysis to action in a matter of moments.

Keep up with Melissa below:

https://storyfruition.com/about-story-fruition

https://www.instagram.com/story_fruition/

https://twitter.com/StoryFruition

https://www.linkedin.com/company/story-fruition/

Ladies, what if we told you that you could thrive in IT? This impactful and high growth industry can offer you the opportunity to expand on lucrative skills while closing the gap in a space historically dominated by men. Careers in IT expand far beyond coding, and many people make a career in this industry without ever learning to code themselves.

In this week's episode, Denise Cooper interviews leading-edge female entrepreneur, Prema Chuttoo for her take on how women can transition into the IT world. Prema is passionate about advocacy for women in the IT sector globally. As we know, it is not sustainable to be "the first, the one, the only" when it comes to representation in the workplace. Hear Prema's take on how women and other individuals from historically marginalized groups can seek the support they need to get started on their career in STEM.

Keep up with Prema:

https://www.linkedin.com/in/premachuttoo-globalsapexpert/

New job jitters? Fear not, newbie! This podcast is your ultimate guide to crushing your onboarding and thriving in your new role. Join Debbie and Denise, your friendly HR experts, as they peel back the layers of the onboarding process and reveal the secrets to a smooth and successful transition.

Whether you're a nervous new hire or an employer eager to make a great first impression, this podcast has something for you. Get ready to:

• Uncover the challenges of remote onboarding and discover strategies for building connection and engagement, even from afar.
• Identify the key ingredients of a successful onboarding experience – from clear expectations to meaningful introductions and beyond.
• Learn how to foster a sense of unity and camaraderie among new hires, so they feel like part of the team from the get-go.
• Brainstorm future podcast episode ideas and ensure you never miss out on valuable HR insights.

This is your one-stop shop for all things onboarding. Stop the scrolling, hit play, and get ready to unlock your full potential, both as a new hire and an employer.

Bonus: Stay tuned for upcoming episodes where Debbie and Denise will delve deeper into specific onboarding topics, from paperwork pitfalls to cultural immersion tips.

Remember, a great onboarding is the foundation for a happy and productive employee. Let's build thriving workplaces together, one new hire at a time!

Deborah Walsh: Builder, talent whisperer, and diversity champion. Forget the suits and jargon. Deborah Walsh cuts through HR noise with real-world wisdom forged in the trenches. She's seen everything from selling Fortune 200 benefits packages (despite knowing nada about them!) to building her own search firm. Now, she helps leaders unlock exceptional talent, build inclusive cultures, and turn good companies into remarkable ones. Think executive coaching with grit, outplacement with empathy, and DEI that's not just a checkbox. Join Deborah on "Remarkable Leadership Lessons" as she cracks the code on talent, shares her hard-won insights, and proves that great leadership is all about building thriving teams. You can follow Deborah on LinkedIn: https://www.linkedin.com/in/deborah-walsh-875b932.

What does it mean to show up vulnerably when it comes to topics you don't know? How do you balance good intentions with the reality that sometimes you will be in the wrong?

When it comes to issues of belonging and inclusion, we tend to stick to people who we know are like us in some way. This is often unconscious, but as a result - people are marginalized in the process. In this week's episode, Alex Wait answers the question, what role can straight white men play in "social justice"? And bigger than that - how do we build lives that seek to welcome others in, even when they're from a much different background than ourselves?

Keep up with Alex Wait:

Epics Podcast: EpicsPodcast.com

https://podcasts.apple.com/us/podcast/epics-podcast/id1573258127

Hybrid work means we can’t assume we can watch people work — now what? How do we go from working at our most efficient pace from home back to a 9 to 5 office environment? On the flipside, remote work really isn't quite as new as we seem to think. For those of us working in international organizations, remote work has been one factor of getting the job done for over 10 years.

In this week's episode, Denise Cooper interviews the Director of EMEA ALLEO, Glenn Wastyn. Listen in to hear his expert take on what working in global organizations can teach us about hybrid work and why forcing people to go back to their office will be a recipe for disaster. If you've been asking yourself "what is the work to be done with the transition hybrid work?" - this is the episode for you.

Keep up with Glenn Wastyn:

https://www.linkedin.com/in/glennwastyn/

Do you consider yourself a high achiever? Do you manage high achievers? High achievers - those who are always striving for perfection versus excellence - are motivated differently and if you're not aware of their differences you can burn them out. Surprisingly, most people believe they are high achievers because they work hard. However, hard work doesn't always equal a high achievement. Terry McDougall is an Executive and Career Coach and author of Winning the Game of Work: Career Happiness and Success on Your Own Terms. She works with high-achieving business owners and professionals who are "successful but not satisfied" to help them increase the overlap between their professional success and personal happiness. Terry's research indicates high achievers are paying a high price for their "success" in terms of stress, burnout, health, and relationship problems. Learn what you can do to avoid burning up and burning out at work.

How would your life look different if you were part of a community that made you feel included and valued? In conversations about resilience in the face of disruptive change, community is often an undervalued resource. On the flip side, as community leaders, we often ask ourselves "how do I build a community that is welcoming, inclusive, and engaging?". It is easier said than done.

In this week's episode, multi-award-winning leader, keynote speaker, podcast host, author and university professor Linda Fisk will be talking about how she has bridged the gap. She is the Founder and CEO of LeadHERship Global, a community of unstoppable women enhancing their leadership blueprint and embracing their power to be the best version of themselves- in work and life. If you've ever wondered what it looks like to shepherd a values-oriented community, this is the episode for you.

Keep up with Linda Fisk & LeadHERship Global:

● Facebook.com/leadhershipglobal

● Twitter.com/leadhershipglob

● Instagram.com/leadhershipglobal

● Linkedin.com/company/leadhershipglobal

Top research and many organization say feedback is essential. However, if your company focuses on developing talent, women often don't get the feedback or the assignments that prepare them for senior leadership roles. Financial literacy is key to an executive's success, yet it is often missing in leadership development programs. Jo Ousterhout, CEO of Accmen8, answers the question, "what does it mean to be financially fit? The answer "money doesn't stop you from living your priorities? 

Keep up with Jo here:

https://acumen8.co/

https://www.instagram.com/acumen8_money/

https://www.linkedin.com/in/joousterhout/

Check out our Patreon at www.patreon.com/denisecooper

Do you know how to set the pace for change in your organization?

Are you aware of the ways in which our brain prepares us to embrace change?In this episode, Dr. Evian Gordon, founder of Brain Resource joins Denise Cooper to discuss the importance of change and innovation in today's rapidly evolving world.

Listen in to hear Dr. Gordgon's strategies for individuals and leaders to develop the necessary mindset and habits to succeed in a constantly changing environment. The ability to embrace change is an inside job - it starts with you. With awareness of our own brains, mindsets, and habits, we can shift the needle and become the agents of change we aim to be.

THE FINER DETAILS OF THIS SHOW

1. How did you get into integrated neuroscience? [05:03]
2. What do you mean when you say that our ability to embrace change is an inside job? [08:03]
3. What is the link between knowing and doing? How do relationships empower us to change? [11:53]
4. What does research show about our capacity for change over time? [24:09]
5. What companies are embracing the power of neuroscience? [36:00]

KEEP UP WITH DR. EVIAN GORDON, MD

Totalbrain.com

Podcast: Total Brain with Evian Gordon

Book: The Brain: From Knowing to Doing

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DR. EVIAN GORDON, MD BIO

Dr. Gordon is the founder and chief medical officer at Total Brain Limited, an applied, integrative neuroscience company, based in San Francisco and Sydney, that has developed and offers Total Brain, a mental health monitoring and support platform powered by the world’s largest standardized brain database. Its SaaS platform has helped more than one million registered users to-date scientifically measure and optimize their brain capacities while managing the risk of common mental conditions. Total Brain is used by thousands of employees from companies such as Boeing, Cerner and Kaiser Permanente.

Dr. Gordon has more than 30 years’ experience in human brain research and is considered one of the originators of the field of integrative neuroscience. Dr. Gordon has authored more than 300 peer-reviewed publications. Most recently, he launched his latest book The Brain: From Knowing to Doing.

Have you ever wondered how to navigate office politics, lead your team effectively, and make challenging decisions in the face of change?

In this episode, host Denise Cooper engages in an enlightening conversation with the savvy and experienced Deborah Snow Walsh. Deborah, a builder of organizations, DEI advocate, and a leading talent executive, discusses strategies for dealing with office politics and power plays. With her unique background in sales and talent acquisition for Fortune 200 companies and successful entrepreneurship, Deborah possesses a wealth of knowledge and insights to guide listeners through the often challenging terrain of office dynamics.

"The most valuable people are those who focus on finding a solution and executing on it. These people bring others into the process, making them feel like they are part of the solution," says Snow-Walsh.

This often requires having the courage to be disliked in the office. We know that some decisions are not widespread, but they're right for the organization. People might dislike the decision and, by extension, the person who made the decision. This can be the root of office politics in an organization.

Navigating these tough situations requires specific skills, according to Walsh. "It takes courage, confidence, and conviction. Leaders must have a thoughtful view of what's best for the organization and what the particular decision will mean for its progress. This often requires them to have the courage to be disliked and the conviction that their decision is right for the corporation."

So, if you want to understand how to navigate office politics, build strategic alliances, and turn challenging power dynamics into opportunities for personal and professional growth, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What is the difference between "being right" and "being valuable" in an organization? [04:48]
2. Can you have power within an organization if you don't have an executive title? What is the difference between power and influence?[11:24]
3. Knowing that people do the things they like to do first - how might leaders go about following up with people who didn't do what they said they would do? [22:56]

EPISODE RESOURCES

• Got questions? Send it to denise.cooper@rllessons.com
• Subscribe on iTunes, and leave us a rating or review: https://apple.co/3usChxk

Are you feeling overwhelmed, emotionally drained, and unable to meet the constant demands at work?. 61% of workers are suffering burnout according to Michael Levitte the founder and Chief Burnout Officer of The Breakfast Leadership Network, a San Diego and Toronto-based burnout media firm.

Everyone is experiences burnout including you. Leaders, managers, and executives are role models. They set the tone for how employees handle feelings of overwhelm and how to stay focused on what's important. Listen so you can find out what can be done to lower the stress in your workplace so employees can think better, solve more problems, and don't experience extreme burnout.

Learn more about your ad choices. Visit megaphone.fm/adchoices

We know social determinants of health play a role in 80% of healthcare outcomes. What about workplace outcomes?

In this episode of our podcast, we have the pleasure of interviewing Jean Drummond, a seasoned healthcare professional with over three decades of experience in the industry. Jean is an expert in healthcare equity and disparities, and in this interview, she shares her insights on how social determinants of health affect the well-being of employees and communities.

Doesn't it make perfect sense that if you have a chaotic home life, it's only a matter of time before it affects your work performance? Doesn't it seem that a team having access to good nutrition, exercise, and mental healthcare will improve outcomes for organizations? In today's episode, Jean Drummond, President and Founder of HCD International shares her expertise as a healthcare expert and a businesswoman.

Whether you're a healthcare professional, an employer, or simply interested in learning more about healthcare equity and disparities, this interview with Jean Drummond is a must-listen. Tune in to gain a deeper understanding of social determinants of health and their impact on our overall well-being.

THE FINER DETAILS OF THIS SHOW

1. How are we affected by social determinants of health? [11:23]
2. What are we just not understanding when it comes to ideas healthcare inequity and disparities? [15:13]
3. As an employer, how do I put together a healthcare plan that will serve the needs of my staff? [20:04]

KEEP UP WITH JEAN DRUMMOND

linkedin.com/in/jean-drummond-62ab5339

www.hcdi.com

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

JEAN DRUMMOND

Jean Drummond began her successful, award-winning healthcare consultant firm 31 years ago with $400.00 and her mother’s credit card. Coming from a long line of “fem-trepreneurs” in her family—both her mother and grandmother owned their own businesses—Jean was surrounded by powerful role models that would later inspire her to begin her own healthcare policy business.

She graduated from Howard State University as a Physician’s Assistant where she witnessed the impact of health inequities daily. This became her driving motivator, and she soon found herself advocating for the vulnerable populations she served. This included running a PR campaign to prevent the closure of a minority-oriented healthcare program. She knew that she was being called to a higher purpose and wanted to advance her community in meaningful ways.

All of her experiences led her to establish Healthcare Dynamics...

Have you ever wondered why some individuals in your workplace seem to be targeted with rumors, isolation, or even task manipulation?

If so, you're not alone. In today's episode, we delve deep into an issue that's unfortunately widespread yet often swept under the rug – mobbing or workplace bullying.

Host Denise Cooper is joined by the highly esteemed Organisational Psychologist, Zoe Fragou. Zoe brings a wealth of knowledge to this important topic, backed by her qualifications which include an MSc in Human Resources Management, a diploma in Business Coaching & Mentorship, and a Certificate in Agile Leadership.

In this enlightening conversation, Zoe takes us through a deep dive on the topic of mobbing. Mobbing refers to the targetted act of trying to push someone out of an organization. Most often, this happens because a person thinks differently, they represent a change in the status quo, or they're being targetted for being part of a historically marginalized community.

Fragou highlights that mobbing is not a random act but an intentional, damaging strategy often targeted towards individuals bringing changes or diversity to the workplace. She stresses on the need to focus on the harmful actions rather than the underlying motivations. Moreover, Zoe imparts practical strategies to spot and counteract mobbing, emphasizing the significance of respecting personal boundaries and tackling toxic behaviors head-on. Be sure to listen to our first interview with Zoe Fragou, available to listen to here. If you've been wanting to understand the complexities of workplace bullying better and equip yourself with effective strategies to counteract it, this episode with Zoe Fragou is just what you need.

THE FINER DETAILS OF THIS SHOW

1. Are people intentional when they're targeting others with mobbing behaviors? [05:34]
2. What role does insecurity play in people's decision to mob others in the workplace? [12:57]
3. What is the difference between conflict management and conflict resolution? [20:13]
4. What might you say to someone who has been victimized by this behavior in the past? How might one begin to empower themselves after experiencing hurt? [24:41]

KEEP UP WITH ZOE FRAGOU

https://www.linkedin.com/in/fragouzoe/

https://www.fragouzoe.com/

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

ZOE FRAGOU'S BIO

oe Fragou is an Organisational Psychologist with an MSc in Human Resources Management, a diploma in Business Coaching & Mentorship and a Certificate in Agile Leadership.

She is operating...

In this inspiring episode, host Denise Cooper speaks with Russell Harvey, the Resilience Coach, about what it takes to nurture, build, and leverage resilience to make a lasting impact. Whether your goal is to influence 100 people or 100,000, the ability to stay mentally strong in the face of challenges is crucial. Russell and Denise discuss the importance of having a clear purpose or vision—something that drives and invigorates you when times get tough. However, many struggle to define their vision, and this podcast provides practical steps to help you discover your purpose and move through the discomfort of change.

They delve into the key components of resilience, offering strategies for staying the course when obstacles arise. If you're looking to enhance your mental tenacity, improve your leadership, or simply make a bigger impact in your personal or professional life, this episode is packed with actionable insights to help you thrive through life's challenges.

You can contact Russell Harvey at LinkedIn https://www.linkedin.com/in/russelltheresiliencecoach/ or via his website: http://www.theresiliencecoach.co.uk/

What does it take to change someone's mind, to motivate them to work together when our differences divide us? How does a leaders character, competence, conversational skills and wisdom impacts performance? Just a couple of questions Dr. Andrea Molberg, an organizational psychologist, and author of the book Emergency Kit for Finding Common Ground: Helping Americans Get Along is my guest today as we go through a few tips and ideas on how to give disappointing news and maintain productive relationships and performance.

Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it look like to lead with radical responsibility in your workplace? In this week's episode, Denise Cooper interviews certified High-Performance Coach, International Speaker and Author, Eva Medilek. Eva shares with us her take on how to have it all without sacrificing it all. Listen in to learn how you can solve the problem of burnout, stress and overwhelm through creating health, well-being and meaningful relationships. Hear from Eva herself on how to ask powerful questions that foster inclusive intelligence and true diverse collaboration.

Keep up with Eva:

https://www.evamedilek.com/

https://www.linkedin.com/in/evamedilek/

https://www.amazon.com/Intimacy-Race-Subconscious-Allyship-Privilege/dp/163790021X

We've all heard horror stories about people who have hated taking personality assessments for work. However, when done well, a personality assessment (such as DISC, Insights, Meyers-Briggs, etc) is a way of increasing your self-awareness. A common critique of personality assessments is that they're based on whatever emotion you're feeling at the time you take it. However, If you're taking a good report, it SHOULD be able to capture to capture where you're at emotionally in the moment and compare it to the baseline.

When we take these types of assessments, it's very easy for us to point out traits that we don't identify with. One thing to remember and recognize with personality assessments is that the point is never to assess the totality of who you are. A good personality assessment will not put you in a box, but rather help you realize what strengths you can pull from to get through challenging work experiences. Additionally, by taking several assessments at once, we can get a better understanding of our habitual responses to the triggers in our environment. A personality assessment is a lens into

In this week's episode, Denise Cooper interviews Human Performance Specialist Pamela Brooks-Richards, for her take on how we can eliminate workplace conflicts at the source.

Keep up with Pamela Brooks-Richards:

https://www.linkedin.com/in/ccsuccess/

Toxic positivity has become a prevalent issue in the workplace, with several studies highlighting its widespread impact.

• 67.8% of respondents in a Science of People survey reported experiencing toxic positivity from someone in the past week. More than 75% of respondents in the same survey admitted that they "sometimes, often, or very often ignore their own emotions in favor of being happy." Source: Science of People survey, 2023

But why should an executive or even a manager care?

What’s wrong with pumping up people by focusing on what’s working?

 In a recent Forbes article entitled The Negative Impact of Toxic Positivity In the Workplace, Senior Contributor Jack Kelly defined “toxic positivity as the belief that employees must focus on positive emotions and disavow negative feelings in the workplace. A toxic positivity agenda calls for being enthusiastic and upbeat despite the dire situation. No matter what goes wrong, you are not allowed to show or say anything resembling negativity. No matter how bad the problem is, you must grin and bear it. When management promotes a culture of toxic positivity, it can adversely affect workers. The unrelenting pressure and stress to discount their own experiences and be someone they aren’t can lead to feelings of burnout and letting the team and company down.”

Denise Cooper and Pamela Brooks discuss toxic positivity when someone denies or dismisses another person's negative emotions or struggles with an upbeat, “you’ll get over it, or pull yourself together” attitude. During this episode, we’ll explain that toxic positivity can lead to increased impostor syndrome, perfectionism, and overcritical internal judgment about yourself. When it’s widespread in your organization, decisiveness, speed, and critical thinking go down.

Listen as Denise and her returning guest discuss:

• What are the challenges leaders face in managing overwhelmed employees and prioritizing tasks?
• Three things you can do as a manager to help employees handle burnout, change fatigue, and improve communications.
• The importance of leaders being vulnerable, providing the right support, and recognizing that individuals are doing their best given their circumstances actually improves business results.

Pamela Richards is a returning featured guest on our show. Pam's expertise lies in designing and facilitating workshops and experiences that unlock transformational performance. She's a certified Dare to Lead™ facilitator and Conversational Intelligence™ practitioner, empowering individuals to embrace vulnerability and lead with empathy. Her passion for neuroscience fuels her exploration of the factors contributing to exceptional performance and enhancing our enjoyment of life.

Pam's impact extends beyond the corporate world, as she's presented at large-scale conferences such as the Philip 66 International Conference and Baxter Asia Pacific's International Strategic Thinking Workshop in Shanghai. She's also facilitated Dare to Lead™ workshops for smaller groups and has been an integral part of conferences like BADD, the 101 Black Women's Coalition, and ASU's Commission on the Status of Women.

When not immersed in the world of leadership development, Pam finds her balance in outdoor pursuits like cycling, hiking, and sailing. She's even picked up a new hobby – golf – alongside her husband.

You know how to prioritize hiring, but do you know how to build a successful talent strategy?

How do we want to hire? Who do we want to hire? Who will work successfully? What areas of the organization need the most significant impact in order to grow the company?

This week's episode is part of a 12-month-long series, where Deborah Snow Walsh will be a repeat guest on the show. Have a question you want her to answer? Drop us a line at denise.cooper@rllessons.com, and we'll be sure to answer it later. Who knows, your question may be the subject of a podcast.

If you're wondering how to impact the talent strategy at your organization positively, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What is a talent strategy (04:29)
2. How do you interview for people who have the same or similar level of bias or thinking and judgment about you?  (11:52)
3. How do you measure how quickly someone is moving up the proficiency ladder? (19:01)

KEEP UP WITH GUEST

https://www.linkedin.com/in/deborah-walsh-875b932/

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Debbie is a builder of organizations and a talent executive focused on DEI in thought and view. Those are her passions. She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable. She knew nothing about benefits or the Fortune 200. She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi-national organizations. When she was recruited again into the search business, she was already focused on female and minority talent and decided to become an entrepreneur and open her own firm. Ultimately, her organization included ten professionals and served companies, including IBM, JPMorgan Chase, the GAP, Pfizer, AXA Equitable, and Prudential. In 2011, she was recruited to Zurich Insurance to run Talent Acquisition, University Relations, and Diversity. She enjoyed the opportunity to see talent in action and build an organization. She returned to outside search and, ultimately, her own firm. Her clients include those from her previous firm and CDW, Icahn Enterprises, Citizens Bank, Pet Supplies Plus, Bloomberg, and AIG.

She focuses on every stage of talent management. That includes talent acquisition, development, management, assimilation, experience, and retention. Debbie’s expertise is in consulting with corporations on their internal policies and practices to make them efficient, executive search, and executive coaching. She has been involved...

How does your project management style evolve to different work cultures? Project management is more than knowing how to organize spreadsheets, GAANT charts, and building goal charts. If you're a project manager who hopes to influence your organization's strategic outcomes you have your work cut out for you. This means building your skills in EQ and learning to lead others regardless of their personality traits, leadership preferences, and reservations.

In this week's episode, Denise Cooper interviews Global President & Chief Project Officer, Jana Axline for her take on how project managers can up their contribution by driving inclusive, high-performing teams.

Keep up with Jana Axline:

projectgenetics.com

Podcast: Corporate CPR

2022 has brought a slew of changes - some workplaces are switching to hotelling instead of requiring employees in their offices, while other organizations have chosen to stay fully remote. However, as the workplace continues to evolve, it has become clear that hybrid work is here to stay. Working remote during a pandemic calls for more than flexibility from managers - it requires compassion to truly close the gap.

For some employees, working remotely has given them a boost in productivity. They’ve learned how to complete their work duties in less time. What does this mean when being called back into the office? Do we work more slowly to “look productive”? Or is there another way?

In this week's episode, Denise Cooper interviews award-winning international speaker, Amazon #1 best-selling author, and renowned culture change and project management expert, Colin D. Ellis for his take on how managers can address the compassion gap in hybrid teams.

Keep up with Colin D. Ellis:

www.linkedin.com/in/colindellis

www.twitter.com/colindellis

Read The Hybrid Handbook: How to set yourself up for the future of work - https://amzn.to/3tjbd3N

How well do you know your own values? If we don't know what's most important to us, how will we ever find ourselves taking part in an aligned team or organization? In this episode, writer, coach, and speaker, Karen Ann Bulluck talks to us about why it is not enough to know your own values. You have to communicate them to your teams and the people around you.

When we start to have necessary conversations about who we are and what matters to us, it allows us to lead from a place of alignment. It also invites others to show up as their whole selves so they can lead and work with courage, calm, and clarity.

Did you like what you heard? Didn't like what you heard? Either way, this made you think. Send me an email at Denise.cooper@rllessons.com if you'd like to connect and I will get back to you!

Keep up with Karen at the links below:

LinkedIn: https://www.linkedin.com/in/karenannbulluck/

Facebook: https://www.facebook.com/karenannbulluck

Website: www.higherselfsolutions.com

Read her book, Ascending Ladders available for sale at: https://www.amazon.com/Ascending-Ladders-Inspirational-Karen-Bulluck-ebook/dp/B0826YSC72

Cultures are more powerful than any one person especially a leader. If you think your managers are not achieving the results you need or are too complacent with the status quo can you do anything besides firing everyone? Dr. Neil Thompson says shares how you can, in a relatively short time, create a powerful culture where people feel committed and have a vested interest in changing. Neil has extensive experience in helping organizations achieve optimize results by investing wisely in effective human relations and well-being.

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Dion Johnson, also known as the Womanologist, is an ex-midwife and Director in public services, where she pioneered, co-ordinated, and led special services serving highly vulnerable and marginalized client groups. Her recently released book The Influential Woman: A Fresh Approach to Tackling Inequality and Leading Change At Work calls into question what will it take for women - who are 50% of the workforce - to enjoy the benefits of equity.

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Even in these times, opportunities are everywhere. Mergers, acquisitions and partnership may be the best way for you to keep your business alive. An often overlooked question is outside of products, services and sales what other questions should you be asking to decide whether merging with another is right for your company? One company didn't ask that question and it cost them $2.5M in direct costs. Don Myhan has 20 years advising executives, venture capitalist and other investors on what to look for, how to develop the implementation plan to capture the intended value in this area. Don is the founder of HR Studio International and can be found on LinkedIn at https://www.linkedin.com/in/donmyhan/ If you're considering a merger or partnership then you'll want to listen to this episode before you ink the deal.

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The role of CEO (and CHRO) are probably the two loneliest positions in a company. Both roles rarely have someone they can share their concerns with and explore transforming a business or culture without stirring things up. My guest today Dave Molenda is a self-made man who faced a serious downturn in his business. To survive, he had to convince his employees to embrace the business transformation. What he built was a new community both inside and with his customers. In this episode, listen as he shares how he did it and learned from that experience.

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How do you know if your organization is ready to give peer-to-peer feedback?

How does feedback delivery need to be adjusted for remote vs. in person environments? Often times, organizations will launch a new peer-to-peer feedback initiative, without first training employees on what good feedback looks like and feels like. Toxic feedback is much more damaging to workplace morale than a culture where no feedback is given at all. However, we know that once we nail giving and receiving healthy feedback - organizations thrive.

If you're wondering how to assess where your organization is at in terms of maturity around peer-to-peer feedback, this is the episode for you. Our host, Denise Cooper is interviewed by Alexa Greer on the ins and outs of feedback best practices to bring feedback conversations from "Ouch" to "Oh my".

THE FINER DETAILS OF THIS SHOW

1. How do you assess if your organization is ready for peer-to-peer feedback? What is your maturity around feedback? [3:55]
2. Skilled feedback vs unskilled feedback. I’ve had situations where I’ve gotten feedback from someone that wasn’t very helpful or kind. [13:55]
3. How does an organization prepare their teams to give skilled feedback? Does it differ remote vs. hybrid [22:19]

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Denise Cooper is the Head of People Operations at Pack4U.Her expertise and wisdom are grounded in neuro-leadership, behavioral & psychological principles along with 25 years of experience. Denise has worked across a wide range of industries and organizations from Fortune 500 corporations, small to mid-market & nonprofit businesses. Change is impacting every aspect of business and executives need leadership skills that inspire trust, enable quick response times, clarify purpose and create work cultures where belonging and contribution are foundational principles.

Is your workplace just going through the motions? Tired of the endless stream of leadership books and "happy at work" platitudes that never seem to make a difference? This podcast cuts through the noise and gets to the heart of what truly creates thriving, engaged workplaces.

Join Denise Cooper and Robyn Garrett, seasoned experts in workplace dynamics, as they peel back the layers and reveal the hidden culprits behind employee discontent. From leadership gaps to outdated learning styles, they delve into the real challenges holding companies back. But this isn't just a problem diagnosis; it's a practical toolkit for building a better future.

Discover how to:

• Foster empathy and psychological safety for stronger, more connected teams.
• Navigate generational differences in work expectations.
• Set clear boundaries and build trust through effective communication.
• Identify your personal values and make purposeful choices at work.
• Master the skill of empathy and connect with colleagues on a deeper level.

This is a no-nonsense conversation about real-world solutions for creating workplaces where people not only work, but thrive. Get ready to rethink everything you thought you knew about employee happiness and discover the power of leadership that truly inspires.

Bonus: Learn more about Robyn's book "Happy at Work" and find resources to continue your journey towards a better work life.

Robyn L Garrett is CEO of Beamably and a top TikTok expert on leadership, known by millions for witty insights and practical, modern strategies. She is the author of Happy at Work: How to Create a Happy, Engaging Workplace for Today's (and Tomorrow's!) Workforce and Be True to Yourself: The Personal Values Workbook. After many years as a startup executive, Robyn became tired of working with “leaders” who continuously put profits before people. She wanted to guide a new generation of leaders, teaching them to bring a “beam” of light into the lives of others. Now, she is building tools and technology to further this mission. NPR, Harvard Business Review, The Wall Street Journal, The Hill, and numerous podcasts and other media outlets have featured Robyn. Learn more at www.robynlgarrett.com

How would you rate your collaboration skills? Do you have what it takes to "have a vision" and grow into a leader in your line of work?

The good news is - we can teach you how to be a leader. In many ways, teaching someone to be an individual contributor is harder. As an individual contributor, you're hired for the technical skills you bring to the table. Hiring managers look at your resume and can typically see whether or not you have the skills needed to succeed in the job or not. However, just because someone is an amazing individual contributor does not mean they'll succeed in a leadership role. Great salespeople don't always make great managers.

In 90% of organizations, the only way you can move up within an organization is by becoming a manager. While you can make a lot of money as an individual contributor, you won't be able to move up without leadership skills.

This week, we interview Deborah Snow Walsh for her expert take on the future of work. Snow Walsh's expertise includes consulting for corporations regarding their internal policies, executive search processes, and coaching for leaders. She has been involved with HRPS, and was co-chair of its annual conference and various planning committees.

This week's episode is part of a 12-month-long series, where Deborah Snow Walsh will be a repeat guest on the show. Have a question you want her to answer? Drop us a line at denise.cooper@rllessons.com, and we'll be sure to answer it later this year.

KEEP UP WITH DEBORAH SNOW WALSH

https://www.linkedin.com/in/deborah-walsh-875b932/

EPISODE RESOURCES

• Join Denise's Mighty Network Community: https://bit.ly/3aeHWk5
• Got questions? Send it to denise.cooper@rllessons.com
• Subscribe on iTunes, and leave us a rating or review: https://apple.co/3usChxk

Every single one of us makes our decisions based on the emotions behind them. Even the most analytical of us. This is because it happens on a subconscious level. In fact, most people cannot name the emotion they're experiencing in the moment or tell you why they're experiencing it. On this episode, Emotional Intelligence Coach, Noble Gibbens will share what you can do.

Don't let the big beard & tattoos fool you - Noble is pure positive energy & passion! He brings 23 years' experience as an entrepreneur and international keynote speaker to help corporate clients, entrepreneurs, leaders & influencers get their emotions working for them, not against them.

Noble's Site

www.eqforentrepreneurs.com

Noble's Podcast

https://podcasts.apple.com/us/podcast/eq-for-entrepreneurs/id1497445408

Most organizational cultures just happen with little forethought or guidance. But what if there was a way for leaders to see data, pinpoint what matters, and understand what needs to be done in real-time to achieve their performance goals? The next question is would you use it? Robert Brown, CEO, and Alexis Vrotsos, Chief People Officer at Olumo, believe that what leaders need is actionable, timely data that tells the story of what matters and delivers the benefits of having great leaders and engaged employees. Listen and learn how they are helping CHRO's and executives elevate the importance of employee engagement by delivering the kind of data that changes minds.

Robert Brown is a serial entrepreneur. He leads by doing and has learned that mindset drives behaviors, and if you want to create lasting change, you need to focus on your people's mindsets and beliefs.

Alexis Vrotsos is on a mission to develop an environment where everyone wins and has the opportunity to develop a meaningful career.

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In 2024, leaders may grapple with uncertainty and a sense of urgency as they navigate the complex and emotionally charged process of transformation. While the drive for change is crucial, balancing it with empathy and attention to the human element is equally important. Leading transformation is no easy feat - it requires a delicate balance of strategy, execution, and people management. As a hiring executive, it's crucial to identify internal talent who possess not only the necessary skills but also the adaptability, resilience, and emotional intelligence to thrive in a rapidly changing environment.

In this episode, Deborah Walsh and I delve into the three key considerations for hiring and evaluating internal talent in a transforming organization: defining the right skill set, creating a culture of adaptability, and fostering emotional intelligence.

We'll also talk about:

• Leaders may experience feelings of uncertainty, fear of the unknown, and a sense of urgency to drive change while also balancing the human element of transformation.
• The 4 skills HR professionals must develop skills such as change management, leadership development, and data analysis to support transformation initiatives.
• Transformation stress can trigger a "fight or flight" response in employees, leading to shorter tempers, more reactivity, and decreased productivity.

Deborah Walsh is a recurring guest on the show. She focuses on talent, acquisition, development, management, assimilation, experience, and retention. Debbie’s expertise is in consulting with corporations on their internal policies and practices to make them efficient, executive search, and executive coaching. She is a frequent and popular speaker before business groups.

Currently, she is the Head of Talent for Brown and Brown Insurance Company, which serves other insurance companies.

You can connect with Deborah Walsh on LinkedIn: https://www.linkedin.com/in/deborah-walsh-875b932

Denise Cooper is an executive leadership development and performance expert who works with leadership teams to understand the purpose, power, and value of each type of team. There are four kinds of teams in organizations, and each has a place and is a tool to create organizational value. The four teams are Work groups, teams, high-performing teams, and high-value teams. Connect with her on LinkedIn at https://www.linkedin.com/in/denisecooper

My conversation today is with Dr. Zachery Berk, CEO and Chief Meditation Officer for HappCo. Listen in as we discuss the value of meditation and how you as a leader can improve your ability as well as your team's ability to think logically and reduce reactive behaviors that are getting in the way of performing well.

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Have you considered how your tone of voice impacts your executive presence?

When we think about growing our influence and presence in the workplace, we often think of driving business metrics, increasing sales, or making ourselves more visible to higher-ups. However the numbers are simply one facet of your contribution to your team.

Have you considered that the language, tonality, and volume and inflection you use also plays a huge role in how others perceive you? In today's episode Dr. Miluna Fausch, an Executive Communication & Presence Coach, teaches listeners how to build confidence in their communication skills by leveraging one's whole self - physical, energetic, mental, and emotional - to influence others and achieve goals.

If you're looking for tips to uplevel your communication and presence in your career, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What do we do if other people perceive us to be communicating in ways they don't like? [06:44]
2. How can I become more aware of my executive presence? [10:00]
3. What lead you to become an executive communication and presence coach? [12:41]
4. How do your clients find you? How can a person tell if they would benefit from presence coaching? [19:34]
5. How do you blend your background in show business and psychology? [20:26]

KEEP UP WITH DR. FAUSCH

https://www.milunafausch.com/

https://www.linkedin.com/in/drmiluna

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DR. FAUSCH'S BIOGRAPHY

Dr. Miluna Fausch is an Executive Communication & Presence Coach. She comes from show business as a professional actor and singer with a B.S. in Music Business and a Ph.D. in Holistic Psychology.

Her book: Uplevel Your Communication: Evolve Your Presence and Speech to Change Everything is Best Book Finalist at the American Book Festival.

What is an accomplice in the workplace? And why should you aim to become one? In today's episode, Dr. Akilah Cadet walks listeners through the process of becoming an accomplice in the workplace. Dr. Cadet dismantles white supremacy daily as the Founder and CEO of Change Cadet consulting firm which offers a broad array of anti-racism and diversity services including strategic planning, crisis rebuilding, advising, executive coaching, and facilitation. Dr. Cadet shows off the power of our words with a series easily understood metaphors and stories surrounding anti-racism work.

Keep up with Change Cadet at:

• https://www.changecadet.com/
• https://www.changecadet.com/podcast
• Instagram: https://www.instagram.com/changecadet/ (@changecadet)
• Twitter: https://twitter.com/changecadet?lang=en (@changecadet)
• Facebook: https://www.facebook.com/changecadet
• LinkedIn: https://www.linkedin.com/company/changecadet

Keep your eyes peeled on Change Cadet's social media for more information about the Change Cadet Action Network.

80% of people prioritize their personal privacy over their organizational security.

The average person is overloaded with passwords to remember. What if instead of giving the same old online security training, we started making it about personal privacy? When you think about it, your company has your salary information, your social security details, and your home address, and they have an obligation to make sure it never gets leaked.

By talking about data security in terms of personal privacy, you can not only get the ear of the people in your organization - but you can also make your company more secure. We know that people are sick and tired of passwords, each person has upwards of 97 passwords as of 2022. The answer is not to write your password in a book, it's not writing them in an app, or having a browser remember all your passwords.

What would it look like to go password-less? With the technology we have available today we can rely on biometrics, multi-factor authentication, and single sign on.

In this week's episode, we interview Mircosoft Partner of the year, Denis O'Shea for his take on what data security looks like for 2022 and beyond. If you're wondering how to be more aware of your digital privacy whether you're working at home or in an office, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. Why are you so passionate about the idea of businesses going paper-less, server-less, and password-less? [4:19]
2. After doing a study on how people work in a post-pandemic setting, what did you learn? [6:28]
3. What do people need to do to secure their home office when working remotely?[14:47]
4. What role do generational differences play in the approach to data security? [20:44]
5. A key question in interviews is, "do I have to come into the office?". For people who grew up in a world that was physically unsafe, it relates back to privacy. How much of this drive for privacy is tied to the need for personal agency? [30:48]

KEEP UP WITH GUEST

https://www.linkedin.com/in/denisosheamobilementor/

https://endpointecosystem.com/

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Denis O’Shea founded Mobile Mentor in New Zealand in 2004. Since then,

the company has helped millions of people unlock the full potential of their

technology. In 2017, O’Shea moved to Nashville, Tennessee to launch the

company’s US business, with a focus on securing the mobile workforce in

industries such as healthcare, education, finance and government services.

Mobile Mentor is a global leader in the endpoint ecosystem, helping clients to

navigate the right balance between security and employee experience....

How do you assess your self-awareness as a leader?

In this episode we cover, the five fundamental skills all great managers and leaders master, from motivating people to developing self-awareness. We cover three distinct tools at your disposal as a boss—and when to use each. Thrasher also covers proven approaches to the key manager responsibilities, from setting clear goals with employees to keeping people accountable (without becoming the dreading micromanager) to attracting superstars to the team.

If you're wondering how to positively influence employee engagement in your organization, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What should we be training individual contributors for vs. a manager? (12:30)
2. How do you succession plan for an individual contributor moving into a managerial role? (13:46)
3. How can leaders better understand their team's motivations? (21:00)

KEEP UP WITH GUEST

Check out Alicia Thrasher's Book, The Manager's Playbook.

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Alicia Thrasher is the co-founder and CEO of MGR360, a leadership development and software company based in Austin, Texas. She is the coauthor, with Joel Trammell, of The Manager’s Playbook: Make Exceptional People Management Your Competitive Advantage.

With more than 20 years of management experience in the information technology and consulting space, Alicia understands what it takes to manage people effectively, even through the most complex situations. Before becoming CEO of MGR360, she brought her leadership, vision, and strategic oversight to many executive positions, including leading programs for eBay/PayPal, Google, and Anheuser-Busch.

Alicia graduated with a BBA from the University of Texas at Austin with a concentration in Management Information Systems. She also holds Project Management Professional (PMP) and Certified Scrum Master (CSM) certifications.

 “The past year has presented an unprecedented shift in the U.S. economy. The demand for workers came soaring back after it dipped low during the pandemic, and millions of workers have retired early, quit their jobs or otherwise stayed on the sidelines. Now more than ever, strong leadership is necessary to help organizations stay ahead of these continuing challenges.

In her new book, The Manager’s Playbook: Make Exceptional People Management Your Competitive Advantage (January 2022), management expert Alicia Thrasher draws on her decades of experience to...

Are you afraid to give your team your best?

In this episode, we interview Kyle Mcdowell, author of Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence, on what it really takes to create a culture that is focused on collective success vs. individual wins.

This week, we discuss how picking each other up, taking action, making mistakes, and leading by example all works together to create a strong team dynamic. Kyle share strategies on how to establish healthy boundaries and rely on your teammates, even when it feels vulnerable. This episode is perfect for any leader who is ready to build a team that prioritizes the collective over the individual.

THE FINER DETAILS OF THIS SHOW

1. What does being an authentic leader really mean? [07:20]
2. How might you approach a team member who overcommitted and wasn't able to deliver on what they said they would? [19:20]
3. What is the "Leadership Gap"?[20:30]
4. Everyone has experienced leading when you have a resistor on your team. Can you tell us a story about how you flipped the script with a resistor on your team? [25:06]

KEEP UP WITH KYLE MCDOWELL

Linkedin

Read his book, Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence Paperback

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Kyle McDowell Inc. is the parent company of author, speaker, and leadership coach Kyle McDowell. Kyle is widely known for his inspiring approaches to transforming business executives into real leaders while reshaping corporate cultures. In his book, Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence, Kyle examines the root causes of dysfunction in the workplace, highlighting the plague of a “me-oriented” paradigm, while providing the remedy with his framework, The 10 WEs. Serving as the cornerstone of McDowell’s philosophy, these guiding principles establish the foundation required for building and sustaining a culture of excellence.

What keeps us from making great strides in the area of equity and inclusion is how we embrace our lived experiences. Dr. D. Kirk Beatty is the CEO of Data Tech IS. Is from the south and decided to step out of his comfort zone to find out why DE&I is so hard. His thesis Ethnic and Gender Diversity in the Boardroom examines what are the issues and solutions to increasing the number of Black Women in the Boardroom. You can read his work at https://www.datatechis.net/leadership

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Ever had a new hire leave within months due to team resistance? It’s more common than you think. This episode covers:

• The importance of finding a cultural fit while upgrading team skills.
• How to handle team pushback when introducing new talent.
• Proven strategies to respond to feedback and maintain harmony during change.
• Tune in to discover how to turn team resistance into an opportunity for growth and retention.

Denise Cooper and our returning guest, Pamela Richards, CEO Cornerstone Success, delve into a lively discussion about the idea of "fit" when hiring. What does it mean? Is it important? How do you create a million-dollar team with people who don't know and may not like each other?

My guess Pamela Richards, is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

It's a new season, and we're all looking forward to the year 2020 ending. Along with moving on from 2020, as executives, professionals, and anyone who wants to make something happen, we all need to rethink what it means to be a leader. In this episode, I'll call out 10 ideas I've heard people hold onto that are holding them back. It's time to move forward and grow into being better leaders, and season 3 is filled with people sharing their extraordinary story of what they've learned, why it so darn hard to make change happen, and what they learned. 

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If you haven't heard it you know someone who thought of it. "I'm was hired to deliver results. I'm a leader, not a coach!" In this episode, Val Boston breaks down into simple easy to understand what every leader, employee, and organizational strategist needs to know, do and say to have a vibrant team, career, and organization. Val Boston has seen it all. His career as a general and sales manager, employee transition coach and now DE,&I coach how resistance to embracing coaching skills derail strategic plans. Listen as he offers a few insights on what's the one thing you can do to bring the value of coaching to life. Music by Ivan G. Hall Check him out at www.IvanGHall.com

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Dontaye Carter, CEO Carter Media Group and I talk about the newest skills leaders, movers and shakers and those charged with transforming the hearts and minds of others must possess. The ability to tell stories that make us all accountable, responsible and held to a higher level of transparency than ever before. The unrest we are experiencing is asking each of us who are we listening to and do they motivate us to take the kinds of risks that leads to better outcomes? To connect with Dontaye Carter on LinkedIn at https://www.linkedin.com/in/dontayecarter/ or via his website listed below.

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As a CEO or Founder - how do you own your professional development?

We hear often that as a CEO, it can be challenging to ask for what you want and envision what's possible for the future of your company when your energy is being pulled in multiple directions.

In this week's episode we bring on leading-edge Business Strategists to 7-figure Entrepreneurs & CEOs, Neeta Solanki, to share her perspective on how CEOs can elevate their performance and reignite the fire and passion back into their business and life.

In this episode, Neeta offers a refreshingly practical blueprint for thinking and acting in environments that are fast-paced, rapidly changing, and highly uncertain. It provides both a guide to energizing the organization to find tomorrow's opportunities and a set of entrepreneurial principles you can use personally to transform the arenas in which you compete.

THE FINER DETAILS OF THIS SHOW

1. What is the biggest challenge for CEOs and Founders this year?
2. What gets in the way of Strategic planning (career planning) for individuals in corporate jobs as well as founders/CEO’s?

KEEP UP WITH NEETA SOLANKI

Linkedin: https://www.linkedin.com/in/neetasolanki-businessstrategist/

Instagram: https://www.instagram.com/iamneetasolanki/

Website: https://neetasolanki.com/

EPISODE RESOURCES

• Join Denise's Mighty Network Community: https://bit.ly/3aeHWk5
• Got questions? Send it to denise.cooper@rllessons.com
• Subscribe on iTunes, and leave us a rating or review: https://apple.co/3usChxk

How do you show your teammates recognition?

In this insightful episode, host Denise Cooper is joined by Pamela Brooks Richards, an expert on change management. In this interview, Brooks-Richards gives us a deep dive look into the role that employee recognition plays in sustaining motivation over time.

Pamela also shares her thoughts on the importance of celebration in overcoming challenges in our professional lives and how recognition and rewards play a crucial role in fostering a positive work environment.

When an organization invests in celebrating its employees and recognizing their accomplishments, it fosters a positive work environment, which can lead to increased employee satisfaction, productivity, and loyalty.

Pamela shares examples of how even small acts of recognition and appreciation can have a significant impact on employee morale and overall organizational success.

Join us for this enlightening discussion with Pamela Brooks Richards and learn how to harness the power of celebration and recognition to overcome challenges and create a thriving professional life.

THE FINER DETAILS OF THIS SHOW

1. What is the difference between recognition and rewards? [03:19]
2. How do we show our team members that they are valued? [06:10]
3. How do the 5 languages of appreciation show up in the ways that we show up for our employees? [10:56] [17:30]
4. What are the benefits of co-regulating with our team members? [21:55]
5. What are the benefits of tying positive behaviors to negative emotions? [34:29]

KEEP UP WITH PAMELA BROOKS-RICHARDS

https://www.linkedin.com/in/ccsuccess

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

PAMELA BROOKS-RICHARDS BIO

Pam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and counseling in her second.   She uses her assessment tools and understanding of...

Part of being a good leader is knowing that things are bigger than you. But what does that mean for how we choose to handle these challenges? On the flipside, it's also important to assess your own self-worth. This applies whether you are a new leader or someone who has been leading teams for years. After all, how we see ourselves is the most quintessential part of leadership.

In this week's episode, Denise Cooper interviews author, business advisor and speaker, Joe Caruso. Listen in to hear his take on how leaders can close the gap between who we want to be and who we are. Joe brings his lifetime of expertise to help organizations and leaders change the way they see themselves -- and in turn, the way they think about markets, products and services. Joe has learned this change in thinking drives new behavior and allows organizations to sharpen focus and reach greater levels of success. 

Keep up with Joe Caruso:

https://www.linkedin.com/company/carusoleadership/

https://twitter.com/JosephACaruso

https://www.facebook.com/CarusoLeadershipPage

Are you wondering how to move your business from strategic guessing to strategic innovation?

If so, this episode of our podcast might just be the one you've been waiting for. Our host, Denise Cooper, is joined by none other than Pamela Brooks Richards. As an executive coach with an undying passion for facilitating positive change, Pam has a wealth of knowledge to share with us today on the pivotal topic of strategic innovation

This episode's discussion takes a deep dive into the heart of strategic innovation and how it not only pertains to business but also our personal lives. Pamela Brooks Richards points out the inherent tension and potential conflict in this process. She emphasizes the need to think out of the box, to step out of our bubble, to see things in broader strokes before narrowing down to specifics. This, she says, helps us get out of our own way, view things from a fresh perspective, and prevent ourselves from prematurely discarding ideas that could lead to innovation.

So, if you've been seeking insights into the connection between strategic capacity and meeting organizational goals, then this episode is a must-listen for you.

THE FINER DETAILS OF THIS SHOW

1. No one has a crystal ball - how can people leverage their skills to meet their personal and professional goals? [05:29]
2. How can you check yourself to see if you're practicing convergent thinking?[12:11]
3. How can we use micro-behaviors to influence change in your organization?[27:25]

KEEP UP WITH PAM BROOKS RICHARDS

https://www.linkedin.com/in/ccsuccess/

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST PAMELA BROOKS RICHARDS

Pam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and counseling in her second.   She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.

She has presented to large groups,...

Do you know how to improve your own sense of motivation?

Why are some people more motivated than others? Is it possible to become more intrinsically motivated over time? What do we do when our potential doesn't seem to be matching up to our outcomes?

In this week's episode, Denise Cooper interviews Pamela Brooks-Richards for how we can use neuroscience research on motivation to move closer towards work that lights us up. Brene Brown points out that dissonance is the opposite of integrity. Emotions like shock and anger are quick-burning emotions, with a short-half life. Meanwhile, dissonance will not disperse from our emotional landscape until it is dealt with. Join us as we deep dive into Get It Done by Sam Bennet and Atlas of the Heart by Brene Brown.

If you're wondering how to understand what motivates you in the working world, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. How do we create motivation? [10:25]
2. What role does the mindset we have towards a task play in our ability to get it done? [14:07]
3. People say never share your goals with others. Is this good advice?[17:48]
4. Why do we have to be careful about who gives us feedback?[22:24]
5. What is dissonance and why is it dangerous to workers? [28:58]

KEEP UP WITH PAMELA BROOKS RICHARDS

https://www.linkedin.com/in/ccsuccess

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Pam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and counseling in her second.   She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.

She has presented...

The topic of changing a culture is all over the place. It seems to be on the agenda of every executive, CEO, HR, and DEI professional. It's a $500 Billion industry and we've been talking about a leader's role and impact on culture. So what's missing? How do we help people change and what's does the leadership development industry need to do that will make a measurable impact. Colin D Ellis is the author of Culture Fix: How to Create a Great Place to Work and Culture Hacks: 26 Ideas to Transform The Way You Work. Colin has over 20 years of real-world experience leading, teaching others how to lead change and is sharing his experience with you.

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How do we create psychological safety for historically marginalized communities in the workplace? Inclusivity matters at every level in an organization - from the board room to the front lines. How do you ensure that all employees feel a sense of belonging and respect? This requires long-term about your company's approach to diversity, equity, and inclusion. Inclusivity has to become part of your company's DNA and corporate strategy. In the same way that your quarterly earnings, turnover, and financial reports are discussed at each meeting, we can do the same for DEI.

In this week's episode, Denise Cooper interviews Chief Change Agent and Founder of Flying Elephant, Deanna Singh for her take on how companies can begin prioritizing inclusivity in their organization to help their teams reach new heights.

Keep up with Deanna Singh:

Website: https://www.deannasingh.com/flying-elephant

Podcast: https://bit.ly/3sZ7tEo

Keep an eye out for her book, Actions Speak Louder, releasing May 31, 2022.

What do you think you would find if you asked the question "When being considered for a raise, promotion, or love what matters more your credibility or your likability? The answer might surprise you. Mitchell Levy interview 100 CEO's to find out what they would say. In his new book Credibility Nation, he found most people, especially leaders have a credibility problem. One that is at the root cause of us working harder, achieving less, and killing our spirit for fun. Listen in as Mitchell and I talk about our search for what it means to be credible.

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Ever wonder why some people can ask for something and get it while others struggle? What if there's a formula that could improve your odds of getting a raise, increasing donor giving, or getting a promotion or job? Laura Fredricks, based in New York City, is the Billion-Dollar ASK-Maker Powerhouse. As an attorney-turned-philanthropic advisor, Laura Fredricks knows how to ask. She comes from a seasoned career in industries best known for making the most high-profile asks—law and philanthropy—and is the first to merge strategies from both professional sectors into a mainstream practice – THE ASK©.

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When was the last time you listened to what your nervous system was trying to tell you?

Do you know how to work with your bodily reactions to conflict in the workplace?Throughout the workday, your nervous system can come in and out of activated states as you enter into challenging conversations with your boss, colleagues, and vendors. More often than not, our reactions to difficult situations at work can often be linked back to experiences we've had throughout our life, sometimes even as early as foundational memories from childhood.

In today's episode our guest, Zahara Jade, explains how and why traumatic memories are often stored somatically in the body, and how emotional access can be a crucial component of healing.

Zahara also shares her wisdom on how childhood experiences can lead to disconnection from emotions and the importance of reconnecting with the body to access important emotional truths. By tuning in to this episode, you will not only gain a better understanding of your approach to conflict in the workplace, but in your life as a whole.

Be sure to tune in next week to listen in to part two of this engaging conversation with Zahara Jade.

THE FINER DETAILS OF THIS SHOW

1. What causes the gap between how our body processes traumatic memory vs. our minds?[07:14]
2. We live in a culture where we are taught to push our bodies to the brink of breaking down in order to achieve success. What would you say to someone who is trying to break this pattern while still making a living? [21:49]
3. How can you tell if you're working in an environment that is a match for you? [35:29]

KEEP UP WITH ZAHARA JADE

https://www.thetruthcatalyst.com/

Zahara Jade's TEDx Talk

https://instagram.com/truthcatalyst

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

ZAHARA JADE'S BIO

Zahara Jade, M.A. is the Founder of The Truth Catalyst. She supports high-achievers on their quest to transform trauma, chronic pain, and illness into unapologetic authenticity, unbound wellness, and unabashed prosperity. For nearly two decades, she has helped clients worldwide overcome lifetimes of anxiety, depression, eradicate addictions, reduce cycles of chronic pain and dysfunctional relationship patterns. Jade’s uniquely formulated approach, The Truth Catalyst Method, can help clients who have lost hope when every other method has failed them. She is currently building a training program to teach other practitioners...

If you live, you will face tough times. Before they happen, you think you'll be able to overcome any adversity, and then it happens. There are hundreds of self-help books telling you how to get back up after falling, but as a leader, how to help your team in simple ways that help. Listen to learn how; as a leader, you can ask one question to refocus your team to deal with and overcome adversity. Listen, if you are faced with a setback that has you stuck to learn what you can do to get moving. Connect with Dr. Carolying Colleen on LinkedIn https://www.linkedin.com/in/carolyncolleen/

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In the beautifully diverse tapestry of our modern world, cultivating a diverse, equitable, and inclusive (DEI) workspace isn't just an option—it's a vital necessity.

Embracing this diversity isn't about ticking boxes or meeting quotas; it's about recognizing and valuing the unique perspectives, experiences, and contributions that every individual brings to the table. It not only strengthens an organization's cultural fabric but also significantly improves employee retention. In this enriching episode, host Denise Cooper interviews the illustrious Geronda Wollack-Spiller, a DEI expert known for helping leaders build self-awareness and create psychologically safe spaces for historically marginalized employees.

Geronda brings to the table her wealth of experiences, both personal and professional, as a queer black woman who has surmounted myriad obstacles to find joy, connection, and success. She discusses the importance of authentic expression, community, reflection, and finding spaces that align with your values. Her stories are not only enlightening but also inspiring, reflecting her journey of standing in her power and embracing her authentic self.

As we navigate this conversation, we'll explore questions that challenge existing norms and offer new perspectives. From discussing common mistakes businesses make in their quest for psychological safety, to Geronda's unique life lessons, to her inspiring contribution to the book “Her Badass Story,” and her vision of success, each segment of this episode promises to be a revelation.

THE FINER DETAILS OF THIS SHOW

1. What is a life lesson that resonates with you? [04:00]
2. What do you to keep yourself feeling renewed and clear? [05:29]
3. Can you speak to your journey with recovering from people-pleasing, particularly in the office? [09:56]
4. Tell us about your journey with cultivating psychological safety. [17:52]
5. Tell us about your own knee-jerk "no" and "yes" responses. How can a person begin to assess their own levels of comfort in the workplace? [33:40]

KEEP UP WITH GERONDA WOLLACK-SPILLER

Book: Her Badass Story.

Website: www.gerondaws.com

LinkedIn Live Series: Leading in the Moment with Geronda, every other Wednesday at 12pm PST

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GERONDA WOLLACK-SPILLER'S BIO

My name is Geronda Wollack-Spiller. I help leaders build awareness so that they can foster psychologically safe spaces to retain historically marginalized employees. I support my clients with reflecting and bringing awareness to their leadership style and how it influences and impacts their teams and larger groups. Being a queer black woman, I have experienced and traveled the lonely road of...

Did you know 80% of the global workforce is deskless? Vivek Kumar reveals the secrets of engaging this massive yet often overlooked segment

In this week's episode, our dynamic host, Denise Cooper, sits down with the remarkable Vivek Kumar, CEO and Co-founder of Teamforce AI. Teamforce AI is breaking barriers by helping organizations connect with and positively influence their deskless workforce.

In this riveting episode, Denise and Vivek delve into how Teamforce AI uses gamified and multilingual strategies to gather data to better understand employee engagement. If you're a team leader, entrepreneur, or HR professional keen on maximizing your team’s potential in a hybrid work environment, you can’t afford to miss this conversation!

THE FINER DETAILS OF THIS SHOW

1. What did you learn from your pilot study? [05:52]
2. As you collected more and more data on employee engagement, what are the trends that started emerging?[10:16]
3. How does anonymizing data impact workers and their ability to be heard?[25:16]
4. Given that the use of data, machine learning, and AI is currently a hot topic in Congress, what are your thoughts around the ethics of data management? [31:46]

VIVEK KUMAR'S BIO

Vivek Kumar is the CEO and Co-Founder of Teamforce AI, a company that helps companies hear from and positively influence their deskless workforce. He has a background in business development, client relations, and strategy. Vivek has experience in advanced manufacturing technology strategy, as well as entrepreneurship and venture capital. He is a graduate of The Wharton School and has worked at companies like Qlicket and The Blackstone Group. Vivek is passionate about topics such as HR tech, the future of work, enterprise SaaS, deskless workforce, and employee engagement. 

KEEP UP WITH VIVEK

https://teamforce.ai/

https://www.linkedin.com/in/vivekrkumar/

EPISODE RESOURCES

• Got questions? Send them here
• Subscribe on iTunes, and leave us a rating or review

When Robert Sutton wrote the book, The No "A**hole" Rule, he received over 8,000 emails from people who were or are managed by a toxic boss. Research shows about 65% of bosses are toxic.

• How can anyone be successful if you work for a toxic boss?
• Does the toxic boss know they are an "A**hole"?
• Why do executives and HR tolerate the horrendous impact of toxic bosses on employees, productivity, and the bottom line?
• Do organizations breed toxic bosses?

In this episode, we'll delve into the detrimental impact of toxic bosses on their employees and the organization as a whole. We'll explore six distinct types of toxic bosses, their prevalence, and the harmful effects they exert on their teams.

My guess Rob Kalwarowski, says he knows why and what you can do about it. How does he know? Rob was at the top of his game as an MIT graduate Mechanical Engineer, and then he had to work with a toxic boss. What he learned and how he learned to heal and help others heal is something to hear.

Listen as we

• Define 6 types of toxic bosses.
• Why Executives and Organizations tolerate bad bosses and may be breeding them.
• 3 things you can do if you work for a toxic boss.

You can learn more about Rob Kalwarowski at https://www.howtodealboss.com/. Get $50.00 off if you use the code REMARKABLE on his program How to Deal With A**hole Bosses by going to his website. Connect with Rob on LinkedIn at https://www.linkedin.com/in/rob-kalwarowsky/.

There are three skills every great leader practices regularly. Connecting, Communicating Trust, and Collaborating to Co-Create. The foundation for all of these skills is listening. Cyndi Krupp is leaning to be a master influencer by honing her ability to listen deeply to others, especially those who have different beliefs and life experiences. After 20 years in new product development and Project Management, Cyndi left it all 16 years ago to dive deep into exploration, examination, and teaching Spiritual Truths. She currently has a mailing list of over 20,000 people, and one of her current focuses is on learning how to listen on a profound level. Cyndi can be reached at cyndi@teachersofgod.org."

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In this episode, Denise Cooper speaks with Randy Ross, CEO of Remarkable, to uncover key leadership insights based on his upcoming book, Remarkable. Together, they explore how the principles of axiology—understanding values and worth—play a crucial role in effective leadership. Randy discusses aligning actions with values to create a positive impact on both personal and professional levels. The conversation also highlights emotional health, well-being, and the role of gratitude, hope, and problem-solving in leading a fulfilling life. Randy’s core message is simple yet profound: “Be remarkable.” By doing good for others and creating value, leaders can inspire positive change, both in their organizations and in the world. The episode concludes with actionable steps for applying these lessons, including pre-ordering Randy’s book and connecting with him for further leadership development insights.

Listeners are encouraged to reflect on how they can be remarkable in their own lives and explore more by visiting Randy’s website, https://drrandyross.com/ or LinkedIn profile, https://www.linkedin.com/in/drrandyross/

We say often that employees are your great resource, but how do you know if you're in the right headspace to lead them? How we think about challenges gives us the courage to tackle tough issues.

What do you do if you really like your employee, but they aren't performing up to business standards? How do you rely on cultural values and shared expectations to inspire them to become your greatest resource during disruptive times?

In today's episode, Denise Cooper interviews Dr. Hall on the importance of creating a culture of teachability in your workplace. With more than 40 years of practical leadership experience and a Ph.D. in Global Leadership & Entrepreneurship, Dr. Troy's passion is helping others succeed.

Keep up with Dr. Troy Hall:

https://drtroyhall.com/

https://www.linkedin.com/in/drtroyhall/

https://www.amazon.com/Cohesion-Culture-Proven-Principles-Retain/dp/1633939316

This is part two of a conversation with Eric Torigian, Global HR VP, Chief Human Resources Officer. In this episode we talk candidly about why and what it takes to create an inclusive high performing culture, the unspoken reasons why it seems so hard and the lessons learned in trying to change the behaviors that make it so hard to capture the opportunities and promises around diversity, inclusion and belonging.

Eric Torigian, CHRO/Global VP has over 20 years of developing the change management skills that allow him to be a deliberate influencer of change and the proof is his track record of successfully building pipelines of diverse leaders ready and able to lead others through turbulent times. Connect with Eric on LinkedIn https://www.linkedin.com/in/eric-torigian/

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What would you do if you found yourself being slowly bullied out of your organization?

Psychometrics is what we call the science of measuring someone's personality in a specific context. What does this mean for you? Personalities and values are all unique to each individual, and when you bring people together for a shared goal, you start to experience the culture of an organization.

Psychometric research is focused on assessing people's personalities in a corporation and using that research to draw conclusions about their culture. Even for CEOs and Founders, it can be quite difficult to assess the workplace culture that they are building. This research can also be helpful in identifying organizations that may be prone to "mobbing" behaviors.

Mobbing refers to the targetted act of trying to push someone out of an organization. Most often, this happens because a person thinks differently, they represent a change in the status quo, or they're being targetted for being part of a historically marginalized community.

In this episode, Zoe Fragou shares a wealth of knowledge on how to stand up to gaslighting behavior while protect your self esteem and professional reputation. If you're wondering what you could do if you found yourself targeted by this triggering and emotionally-charged behavior, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What is your superpower? [02:22]
2. Your research is on the psychometrics of corporate culture. What does that mean? [03:40]
3. What's something interesting you've learned from your research? [06:02]
4. What is mobbing? [06:57]
5. What can a target of mobbing do?[08:48]
6. How do you get organizations to take mobbing seriously and begin an investigation? [13:40]
7. If I'm the target of mobbing behavior, what can I do to take matters into my own hands if HR isn't willing to step in? [17:47]
8. What do you mean when you say these situations need to be handled with dignity and patience?[23:08]
9. How do I start working on my own boundaries or my own self like that? What questions would I ask to even know that's my problem versus the organization's problem? [31:57]

KEEP UP WITH ZOE FRAGOU

Zoe Fragou's Linkedin

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Mrs Fragou is an Organisational Psychologist with an MSc in Human Resources Management, a clinical psychologist license, a diploma in Business Coaching & Mentorship and a Certificate in Agile Leadership. At the moment, she is a PhD Candidate at Panteion University and her research is mainly focused on the...

What is trust?

What factors make up trust? What factors make others feel trust towards us and vice versa? When the trust factor goes up, the work gets done. But how can we move towards building it authentically during times where people are more politically divided than ever before?

In this week's episode, Denise Cooper interviews Pamela Brooks-Richards for her take on how we can build genuine trust in the face of change. It can feel extremely uncomfortable to say "no" to our bosses or other authority figures in our working life. What do we do when the noise in our head tells us we can't "be bad", and our nervous system gets activated in challenging work situations?

Trust is not only about telling the truth and keeping promises, but it is also about being accountable and restoring trust when it is broken. Building authentic trust in the workplace takes time and effort. It requires accountability, restoration, and confidentiality. Trust is built and destroyed in small moments, so it is essential to be consistent in actions and responses.

Accountability is not about micromanaging someone or holding them responsible for everything. It is about taking responsibility for your actions and admitting when you have made a mistake. If you've been looking for ways to build accountability through fostering a trusting work environment, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What is trust? [3:34]
2. What happens when we don't have trusting, safe spaces at work? [09:03]
3. What role do values play in managing dissonance? [24:25]
4. How do we overcome learned helplessness in the workplace? [36:55]

KEEP UP WITH PAMELA BROOKS RICHARDS

https://www.linkedin.com/in/ccsuccess

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Pam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and...

Have you ever wondered how neuroscience can be utilized to enhance Diversity, Equity, and Inclusion (DEI) within an organization?

In what ways can we use data and a tech-driven approach to build diverse, inclusive teams that set new records in productivity?

In this intriguing episode, our host, Denise Cooper, is interviewing Diana File, the founder and CEO of DF Analytics. With a background in organizational psychology and expertise in workforce analytics, team building, and conflict resolution, Diana has been driving results for businesses all around the world. Utilizing her neuroscience-based approach to DEI, she has helped companies uncover the deep neuroscientific factors that contribute to success or failure in their teams.

Whether it's analyzing years of data to improve managerial effectiveness or overhauling business strategies to combat systemic bias, her innovative approach has been transformative for a variety of clients, including NASDAQ, Genentech, and the US Centers for Disease Control.

If you've been wanting to understand the neurological factors that contribute to a toxic work environment, how to bridge gaps in such an environment using data, or how leadership can foster or curb workplace toxicity, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What led you to want to blend technology and psychology in the work you do? [04:52]
2. How do you influence executives to care about DEI in the workplace? [15:24]
3. What can neuroscience teach us about diversity, equity, and inclusion? [22:52]
4. What 3 things do you want people to take away from this podcast interview? [33:15]

KEEP UP WITH DIANA FILE

www.dfanalytics.co

LinkedIn

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DIANA FILE'S BIO

Diana is a data scientist who has been driving results for 15 years for Fortune 500 corporations, start-ups, non-profit institutions, and small businesses around the world. She founded DF Analytics to bring rigor and accountability to DEI efforts around the world.

Diana uses data science to empower companies to build highly diverse, inclusive teams that break records in productivity, collaboration, and profit. Her proprietary analytics methodologies uncover the deep neuroscientific factors that dictate success or failure. From there, she translates assessment into strategy and drives cross-functional implementation across the matrix. This integrated approach helps companies stay competitive in the face of dynamic generational and cultural...

Your colleagues pay attention to your behavior, your values, and what you say. What message are you sending?

In this week's show, we are flipping the script and having long-time guest Deborah Snow Walsh interview our host, Denise Cooper for a change.

Deborah Snow Walsh is a talent executive who pulls on her experience selling outplacement services for large, multi-national organizations to demonstrate the levels an interview wants an applicant to speak to during their first meeting.

During this interview, Denise Cooper describes her experiences working with a senior leader who wouldn't accept help and the importance of respecting and finding a way to work with difficult people. She also talks about her experience creating a global new hire orientation program and the importance of clearing obstacles for the teams underneath you.

How do you display vision, your ability to be a change agent, your ability to drive financial results through teams, your drive for developing people, as well as your ethics and integrity while meeting someone for the first time? Keep listening to find out.

THE FINER DETAILS OF THIS SHOW

1. Describe a time when you've worked somewhere where you could do your best work because you felt respected, you felt that you had the intellectual capital to do the job in front of you, and because you worked with a collaborative team? What did that feel like? [05:47]
2. I want you to give me two things you've done anywhere in your career that you're really proud of. [20:18]

KEEP UP WITH DENISE COOPER

• Join the Remarkable Leadership Lessons Community Now
• https://www.linkedin.com/in/denisecooper/

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DENISE COOPER'S BIO

Denise Cooper is the Founder and CEO of Remarkable Leadership Lessons, a company founded over 10 years ago to assist C-suite, senior-level business leaders, and managers in raising their game as contributors to profitability.     

Denise serves as an Executive Coach and Keynote Speaker, with a proven process for grooming diverse candidates for succession. She does this through one-on-one customized development plans, professional assessments, and time-proven case studies. 

Her expertise and wisdom are grounded in neuro-leadership, behavioral & psychological principles along with 25 years of experience. Denise has worked across a wide range of industries and organizations from Fortune 500 corporations, small to mid-market & nonprofit businesses. Change is impacting every aspect of business and executives need leadership skills that inspire trust, enable quick response times, clarify purpose and

Ever wondered how embracing the philosophy of "sharing is caring" could be the guiding force for leadership?

Intrigued by how diversifying our understanding of entrepreneurship can be a powerful tool for social change? Then this conversation is for you.

Our host Denise Cooper converses with Dani Bicknell, the Senior Manager of Programs at SecondMuse. Dani introduces herself as a woman, mother, lifelong learner, and a fervent advocate for inclusive economies. Her guiding mantra, "sharing is caring", transcends from a life lesson taught by her mother into her professional ethos, believing that sharing resources, time, and most importantly, power, is fundamental to effective leadership. Dani's unique approach contradicts traditional hierarchical leadership models, emphasizing a more collaborative and inclusive model.

The conversation also unravels the often-overlooked aspects of entrepreneurship, a concept Dani believes has been unfairly "whitewashed" over the past few decades. She sheds light on the power and potential of marginalized entrepreneurs, arguing that they embody the true spirit of entrepreneurship through their ability to innovate and create valuable assets despite systemic hurdles. Denise and Dani challenge the notion of individual success stories, reminding us that no leader, company, or individual truly succeeds without the help of others.

If you've been wanting to explore a fresh perspective on leadership, or understand how entrepreneurship can become a more inclusive and diverse space, this episode is an eye-opening encounter with Dani's vision of a more equitable future.

THE FINER DETAILS OF THIS SHOW

1. Why do you say that entrepreneurship has become whitewashed? [06:24]
2. How is leadership influenced by values of individualism in the United States? [11:33]
3. What would you say to a white cisgender leader who feels like they're not doing anything to oppress others? [20:10]
4. What is SecondMuse? [30:49]

KEEP UP WITH DANI BICKNELL

Personal Site

Linkedin

GETCities

SecondMuse

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Dani (she/her) is the Senior Manager of Programs at SecondMuse, a global social innovation company that runs programs that benefit the planet and people. Her primary focus these days is on Gender Equity in Tech (GET Cities) Chicago project.

Dani

What role does technology play in abolishing pay gaps?

Pay discrepancies have long been a barrier to achieving gender equity in the workplace. In fact, studies show that it will take 208 years for women to achieve equal pay. This is a sobering statistic, but our guest Dan Kopp, cofounder of Dinamico is determined to change it. Through his work, he is on a mission to abolish pay gaps one employer at a time.

Many organizations are still unaware of the pay inequities that exist within their own staff. To leaders who don't see this as an issue, Dan has a simple message: ignorance is not bliss. Pay gaps have real consequences for employees and the organizations they work for. Not only do they undermine employee morale and create an environment of mistrust, but they also limit the talent and potential of the workforce as a whole.

So, what role does technology play in abolishing pay gaps? Dan believes that technology is a key tool in the fight for pay equity. With the right tools and strategies, organizations can analyze their payroll data, identify any pay gaps that exist, and take action to address them. In the next 10 years, Dan predicts that we will see a growing number of companies using technology to eliminate pay gaps and promote fair pay for all employees.

So, whether you're a leader in HR, an employee looking to make a change, or simply interested in the future of work, this episode of the Remarkable Leadership Lessons Podcast is a must-listen. Dan's insights and experience offer a valuable perspective on the role of technology in creating a fairer and more equitable workplace. Join us as we explore the latest strategies for using technology to abolish pay gaps and promote pay equity in the workplace.

THE FINER DETAILS OF THIS SHOW

1. How do we quantify the value an employee brings to an organization?[07:16]
2. How can technology support employees in feeling motivated at work every day? [10:09]
3. In your book, Power of Me Leadership, you address that most leaders don't have the support they need to be successful. Tell us a bit about where you'd advise someone to start if they don't feel supported. [18:58]
4. Where did you first learn the importance of aligning your words with your behaviors? [22:50]
5. As a leader, how do I create a culture where collaboration is celebrated while also recognizing people for their individual successes? [32:02]

50% OFF DEAL

Dinamico is offering a special discount for Remarkable Leadership Lessons podcast listeners. They will give you 50% off their licensing and onboarding fee for Dynamic Systems, where you can start winning in today's employment market by creating compensation systems that recognize the greatness of your employees. Be sure to mention this episode when booking!

KEEP UP WITH GUEST

https://dinamicosystems.com

https://mobile.twitter.com/danielskopp

https://www.linkedin.com/in/dankoppdinamico?original_referer=

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest?

Do you want better performance in the workplace? Learn how to give and receive better feedback. A strong work culture cultivates open communication and honest feedback so leaders can thrive.

In this week's episode, I interview author & publisher, Meredith Bell. In this interview, she shares with us the importance of safety and trust in the workplace. She gives us the secrets to communication that empower others to make challenging decisions on their own. Did you like what you heard? Didn't like what you heard? Either way, this made you think. Send me an email at Denise.cooper@rllessons.com if you'd like to connect and I will get back to you!

Keep up with Meredith below:

Linkedin: https://www.linkedin.com/in/meredithmbell

Twitter: https://twitter.com/meredithmbell

Facebook: https://www.facebook.com/MeredithMBell

Connect with Your Team (book): https://amzn.to/3jL0pEI

Strong for Performance Podcast: https://growstrongleaders.com/podcasts/

Free ebook, Listen Like a Pro: https://growstrongleaders.com/free/

Do you find yourself intrigued by the seemingly elusive mechanics of identifying and securing top-tier executive talent?

In this insightful episode, host Denise Cooper interviews Deborah Snow Walsh, an experienced executive search professional. Snow Walsh offers a profound exploration of the executive search industry, providing guidance for both search firms and businesses in search of talent. Deborah emphasizes the significance of a 'white page mentality' for search firms, suggesting a receptive approach that prioritizes understanding the client's needs. Her experiences illuminate the value of identifying and advocating for talented individuals who may have been overlooked in traditional recruitment processes.

For businesses seeking talent, she recommends a thoughtful approach to choosing a search firm, much like interviewing potential employees. Our guest highlights the importance of finding a firm that listens more than it talks, one that provides insightful feedback, and can identify candidates who will suit not just the current state of the company, but its future direction.

Denise Cooper's conversation with Snow Walsh is a masterclass on talent acquisition and the intricacies of the executive search process, providing both search firms and companies with valuable insights into finding and placing the right talent. If you've been looking to better understand the subtleties of hiring for executive positions, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. What questions should you ask yourself when determining is this the right search firm for me? [08:42]
2. How do search quality consultants help you determine which candidate to hire when you're presented with multiple qualified applicants? [13:16]
3. How do you verify that the search consultant is a reputable extension of your company's brand and culture? [23:13]

KEEP UP WITH DEBORAH SNOW WALSH

https://www.linkedin.com/in/deborah-snow-a0823b37

EPISODE RESOURCES

• RSVP for our monthly Remarkable Leaders Network Call
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST DEBORAH SNOW WALSH

Debbie is a builder of organizations and a talent executive, focused on DEI in thought and view.  Those are her passions.  She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable.  She knew nothing about benefits, or the Fortune 200.   She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi national organizations.  When she was recruited again into the search business, she was already focused on female and minority talent and made the decision to become an entrepreneur and open her own...

How can we better support people with disabilities in the workplace? What role does language play in the way our world frames disability? Business conversations are often rife with ableist language - saying business results are "paralyzed" or that a conversation was "tone-deaf" can reinforce negative stereotypes about people with disabilities in the workplace. Once we know better, how do we do better?

HR often thinks that the goal of disability awareness is to create a work environment where as many people as possible feel comfortable disclosing their disability. When instead, the goal should be creating an environment that's inclusive for everyone - whether they have a disability or not. How can we as leaders be proactive about accessibility, to take the burden off of disabled people to constantly advocate for their needs?

In this week's episode, Denise Cooper interviews public speaker, DEI consultant, and content creator (@BlindishLatina), Catarina Rivera, for her take on how managers can become an advocate for disability justice in their workforce.

Keep up with Catarina Rivera:

www.catarinarivera.com

Ready to unleash the power of relationships and well-being in your organization? Join Jamie Shapiro and Denise Cooper as they dive deep into the critical connection between human connection, self-care, and leadership excellence. This episode is your roadmap to building thriving teams, overcoming burnout, and creating a sustainable culture of inspiration.

Discover:

The secret sauce of high-performing teams: Learn how trust, psychological safety, and personalized well-being strategies ignite team performance and organizational success.

Recharging your leadership battery: Uncover actionable steps for maintaining vitality, setting boundaries, and nourishing your own well-being as a leader.

Breaking free from the email trap: Explore practical solutions for limiting after-hours communication and fostering a balanced work environment for everyone.

Aligning priorities for lasting impact: Understand the critical connection between organizational values, reward structures, and achieving sustainable success.

Leading from your fullest potential: Learn how self-care is not just self-indulgence, but the foundation for powerful, authentic leadership.

This episode is packed with real-world insights, practical tools, and actionable strategies to transform your leadership, your team, and your organization. Don't miss your chance to unleash the power of well-being and build a future of thriving human systems.

Jamie Shapiro is a CEO coach, positive organizational psychologist, and the bestselling author of Brilliant, Be the Leader Who Shines Brightly Without Burning Out. She is a Master Certified Executive Leadership Coach, professional speaker, researcher, facilitator, and nutritionist. Having experienced burnout in the corporate world, she understands the incredible pressure we face in our lives and the difficulty in staying connected to professional and personal goals in demanding environments. Through her corporate career, she realized the toll that high-pressure, stressful, and demanding roles can take. She left the corporate world with a mission to make changes for people and organizations. 

You can reach Jamie at https://www.connectedec.com/coaches/2023/2/16/jamie-shapiro

Or on LinkedIn https://www.linkedin.com/in/jamie-shapiro/

Are you aware of the ripple effects that hiring the wrong talent can have on your organization?

In this episode of Remarkable Leadership Lessons, our host, Denise Cooper, discusses the critical issue of the consequences of hiring the wrong talent with Deborah Snow Walsh, an authority on talent acquisition and management with an emphasis on Diversity, Equity, and Inclusion (DEI).

Deborah Snow Walsh, who currently serves as the Head of Talent for Brown and Brown Insurance Company, shares insights drawn from her vast experience in talent acquisition, development, management, and more.

As Denise Cooper introduces in the podcast, hiring the wrong person can lead to an array of problems such as a decrease in productivity, damaged relationships with customers, and potentially losing millions in revenue. For instance, Deborah highlights a scenario where the company hired a Vice President of Sales who turned out to be wrong for the role, causing significant harm to the business, to the extent of almost losing a $60 million account.

In this epsiode, Denise and Deborah explore practical strategies for ensuring that organizations make the right hiring decisions. Deborah also elaborates on how putting the right person in the right position can have a tremendous positive impact on the organization’s culture, productivity, and bottom line. If you've been wanting to understand and mitigate the impact of hiring the wrong talent on your business, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. Why is it important to be strategic in the hiring practice? What happens when we get it wrong? [3:00]
2. What should you do when you have a senior level vacancy in a company that needs to hire more individual contributors?[08:52]
3. How to you support a leader in bringing in talent that may even surpass their capabilities? [15:25]
4. Now that may of us are in a hybrid work environment, does it change the rules for bringing in great talent?[25:20]

KEEP UP WITH DEBORAH SNOW WALSH

https://www.linkedin.com/in/deborah-snow-a0823b37

EPISODE RESOURCES

• RSVP for our monthly Remarkable Leaders Network Call
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST DEBORAH SNOW WALSH

Debbie is a builder of organizations and a talent executive, focused on DEI in thought and view.  Those are her passions.  She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable.  She knew nothing about benefits, or the Fortune 200.   She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi national organizations.  When she was recruited again into the search business, she was...

This episode takes a critical look at the role of Human Resources (HR) in the evolving landscape of the modern workplace. Denise Cooper and Deborah Walsh explore whether HR practices have kept pace with the rapid changes in work culture, especially in light of the COVID-19 pandemic, technological advancements, and shifting employee expectations.

Deborah and Denise talk about the skills, wisdom, and abilities of HR professionals to successfully connect and enable the business to grow and endure the changes ahead.

• Honest and insightful, acknowledging the current challenges HR faces but offering clear solutions and a path towards regaining trust and relevance.
• Engaging and conversational, featuring practical insights and real-world anecdotes from experienced professionals.
• The five skills HR professionals need to remain relevant.
• The questions executives secretly ask about HR the function and why HR is progressing.
• Forward-looking, emphasizing the need for HR to adapt and innovate to meet the demands of a changing workforce and economy.

Currently at Brown and Brown Insurance Company, Deborah Walsh leads Talent Management, bringing her extensive experience to serve the needs of insurance companies. Known for her engaging presentations, Debbie continues to be a sought-after speaker, sharing her wealth of knowledge with business communities. You can follow her on LinkedIn https://www.linkedin.com/in/deborah-walsh-875b932

Allyship produces fair-weather commoraderie. Allegience is about supporting historically marginalized groups, even when it doesn't serve you.

In today's episode DEI Strategist, Dethra Giles, talks us through how allyship is not enough when it comes to progressing the DEI movement. Allyship is only present when it's beneficial for the person holding the most privilege to be supporting others. The moment it stops being beneficial, that allyship goes away.

The idea of allegiance proclaims something much more holistic. What would unwavering support do for historically marginalized communities in workspaces? What would the impact be on issues like age discrimination? bias based on a person's accent?

If you've been wondering how to move DEI efforts from frantic reactions brought on by world events, to a sustained effort that can be maintained over time, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. Dethra Giles talks about her superpower of seeing things in people that they cannot see in themselves [02:58]
2. Why haven't we made better progress towards DEI? [09:13]
3. Giles talks about the two camps within DEI and how they can learn to collaborate on lasting systems and change. [11:51]
4. What factors keep the DEI Community from seeing their allies? [17:01]
5. Where is DEI headed in the future? [27:09]
6. How do I move the needle as a middle manager? [30:57]

KEEP UP WITH GUEST

Listen to Dethra Gile's Podcast Happily Ever Employed

Follow Dethra Giles on Linkedin

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

A floppy disk! When Dethra was looking through her book closet, she came across a manual from one of her first certifications on diversity. In the back of the manual was a floppy disk; that is how long Dethra has been committed to the work of diversity, equity, inclusion, and racial justice. Dethra Giles has been striving to make DEI part of the workforce DNA for over two decades.

Dethra is a four-time TEDx speaker, ranked Engagedly’s Top 100 Influencers for outstanding contributions towards promoting a culture of diversity and inclusion, selected as HR Gazette’s HRchat Pod Top 22 most influential experts in HR is a host of the Happily Ever Employed podcast. As the CEO of ExecuPrep, she leads an international Performance Optimization Consulting firm specializing in Diversity, Equity, and Inclusion. Her methods and impact have earned her the title “University tested, and industry approved.” Her unique blend of advanced education...

Are you wondering how you're going to "reboot" your success? Do you want to find a way to lead better in times of change and chaos? Holly Duckworth, CEO, Leadership Solutions Intl and I discuss the importance of being a mindful leader. What's a mindful leader? One who is able to turn a vision into action using deliberate strategies to engage others in the decision making process at every level and in every interaction in your company. You can learn more about Holly and her work at https://leadershipsolutionsintl.com/

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Why doesn't change stick? Why don't leaders do better at managing change? To answer these questions, we talk about the most popular tool for making change happen in companies - gatherings. A gathering could mean offsites, workshops, town halls, conferences, and webinars. Gatherings are where change happens. When we're matching a message with a moment, we create an effect with other people.

When we understand the tool of gathering, we have a better chance of making change stick. Where we go wrong is by focusing on the grand production of HOW we present the change - what's in the binder, the presentation, etc. However, people don't change because of content, we change based on our reaction to the content being shown.

In this week's episode, Denise Cooper interviews organizational psychologist and communication strategist Lindsey Caplan for her take on what we get wrong when it comes to change management in organizations. Listen in to better understand how you can drive change in your organization.

Keep up with Lindsey Caplan:

www.gatheringeffect.com

How can we change our workplaces and societies to be more inclusive and understanding of neurodiverse individuals?

In this deeply insightful episode, our host Denise Cooper sits down with Say Gabriel, the founder of Growing Mighty Leaders, to discuss a topic we often overlook but significantly impacts 15% of our population: neurodiversity. Say, who got her start as an unemployed graduate before forming a digital content agency and eventually pivoting into her current venture, has a unique background that combines business acumen with empathy and spirituality.

Together they dive into how research shows that a significant portion of the neurodiverse population is walking around undiagnosed, with women being particularly underdiagnosed. Denise and Say explore the often ignored responsibilities that neuro-normative individuals have in fostering an inclusive environment. They touch on the delicate balance of logical thinking with deep spirituality, and how these can actually be complementary qualities, especially when leading projects that require a deep level of empathy and understanding.

Say also discusses her journey from digital content creation to becoming a "neurodivergent teacher extraordinaire," sharing that her experiences working across 20 different industries and over 100 projects have informed her current leadership practices. If you've been wanting to understand how to make your environments more inclusive or even become a better leader in your respective field, this episode is a must-listen.

THE FINER DETAILS OF THIS SHOW

1. If you're neurodiverse and afraid to explore it, what can next steps look like? [14:48]
2. How can leaders shape their communication to meet the needs of neurodiverse team members? [22:58]
3. For neurodiverse individuals who are ready to open up about their experience in the workplace - how do we start these conversations?[30:10]

KEEP UP WITH SAY:

https://www.growmightyleaders.com/

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

SAYATA GABRIEL'S BIO

Before I started my digital content agency in 2005, I was one of only a handful of university graduates from my band’s post-sec support program—and yet underemployed, working at a rural grocery store.

A little bit of support in the form of a community entrepreneur training program changed that. They provided basic skills training and basic living expenses, and I used their support to grow Anansi from laptop in a travel trailer to:

From less than $30K annual in 2005 to $270K+ annual in 2021

From just myself to 7-10 part and full time team members across Canada and beyond

Projects across industries all over North America and beyond, from local small biz to regional construction to international nonprofits

Even through COVID’s challenges, we’ve managed to grow year over year. But the pandemic has increased...

The EEOC was established to ensure businesses complied with the laws regarding discrimination and equal access. The pandemic has complicated everything and Teri Peters is offering guidance on how you can do more than be legally compliant with the law. In this episode we dispel myths and offer idea on how you can make it all work as we get back to work.

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Is your self-talk helping you or hurting you?

The way we think about ourselves plays a huge role in the outcomes of our lives. Our behaviors, actions, and non-actions are all influenced by the thoughts we hold about ourselves. The human mind on average thinks of 6,000 individual thoughts in 24 hours. How many of these thoughts are serving you?

Our self-awareness and our ability to make decisions is more like a muscle than it is anything else. Willpower is a muscle. Decision-making is a muscle.  Like with any muscle, if you overwork it'll become fatigued. And when it becomes fatigued, it tends not to be able to give you what you need to help you make better decisions or lift the weight of what is happening in front of you.

In this week's episode, we have Resilience and Mindset Expert, Chazz Scott on to share his advice on how we can become more self-aware and empowered to change our thoughts, which will change our behavior, which will change our lives.

THE FINER DETAILS OF THIS SHOW

1. Give us an example of limiting self-talk. How can I flip it to be empowering or motivating? [06:54]
2. You talk about the idea of a "default network". What contributes to that, and why does it stop us from being the best that we can be? [12:46]
3. After a big life change, there's often a dip in motivation afterward. Does that happen to everybody? And how do I get myself out of that dip? [17:08]

KEEP UP WITH CHAZZ SCOTT

www.chazzscott.com

instagram.com/mr_caviar

https://www.linkedin.com/in/charlesscott15/

https://twitter.com/Mr_CaViar

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Charles "Chazz" Scott is a keynote speaker, resilience & mindset expert, and published writer.

​After reading The Power of Positive Thinking by Dr. Norman Vincent Peale just before graduating undergrad, Chazz went through a self-transformation that radically changed his...

It's time we all step back and take a breath. For anything, maybe we need to ask, "do we have the will to change?" Change is hard, and it can be exhausting, and that's why dieting is so darn hard. Building and sustaining high-performance inclusive cultures takes more than a plan on how and what to change. It takes a strong, enduring will to change. If 2020 hasn't taught us anything, it should have taught us about fatigue and what it does to our ability to do what's right.

Jennifer Brown is the CEO of Jennifer Brown Consulting envisions organizations where we all have a place to thrive. As someone who has experienced the advantages of privileges and the sting of stigma, Jennifer Brown is boldly redefining what it means to truly belong at work, in our communities, and in our families. Jennifer Brown is a dynamic speaker. Connect with her at https://www.linkedin.com/in/jenniferbrownconsulting/

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Positivity Poison: The Toxic Reality of Forced Optimism in the Workplace. In this episode, you could explore how an excessive focus on positivity can lead to a culture where genuine concerns are brushed aside, difficult conversations are avoided, and real issues go unaddressed. This kind of "fake it 'til you make it" mentality can breed resentment and undermine employee morale, productivity, and well-being. Let's dive into the dark side of positivity! For many of us, we were taught always to have a smile on our face. As a leader, you may have said, "Don't bring me problems. Only bring me solutions." The idea was to get your team to step up, get in action, and solve the problem. However, we now know there are negative consequences when you don't deal with problems, especially emotional burnout.

Denise Cooper and Pamela Brooks discuss

• What is toxic positivity?
• What does toxic positivity do to people, teams, and business results?
• Toxic positivity can lead to increased impostor syndrome and denial of our weaknesses, limiting our growth.
• Learn three questions and actions leaders can use to balance the need for solutions with helping people express their frustration constructively.

Pamela Richards is a recurring guest and a change-maker. As an executive coach and facilitator, she is passionate about helping people unlock their potential and make lasting life transformations. With a background in running leadership programs at ASU, Pam is a master at designing and implementing effective team-building and executive staffing initiatives. Her expertise as a Certified Dare to Lead™ and Conversational Intelligence™ facilitator allows her to foster powerful conversations that drive meaningful change. Pam's infectious enthusiasm and genuine care for people make her the ultimate coach and champion of personal growth and transformation!

You can continue the conversation with Pam by Cornerstone Success ccsuccess.pam@gmail.com

Kerry Crockett-Cherry runs two thriving businesses but it wasn't always that way. In 2001 she was named the Comeback Queen by Essence Magazine because of her resilience and a passion for sharing with other women business owners her secrets to making it as a business owner, community activist and mentor for women's success. Her leadership and business skills are universal and the choices she's made are similar to anyone running a growing and thriving business. You can reach her at https://www.linkedin.com/in/kearncherry/

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Navigate Work's Cultural Labyrinth!

From language blunders to identity awakenings, this episode dives deep into, Loren Rosario-Maldonado, a leader who cracked the code of cultural intelligence. Be captivated by hearing her very personal journey of discovery as a minority woman who learns about her own biases and how they impact work. Hear how miscommunication can impact relationships & why enforcing one language can be divisive. Explore ideas on the challenges when you are forced to do self-reflection, role model inclusive leadership, & set boundaries for authentic expression. All this while, overcoming resistance to introspection & unlocking personal growth for herself and the teams she leads! Don't miss this roadmap to success in today's diverse workplace!

#culturalintelligence #leadership #communication #inclusion #podcast

55% of communication is body language, 38% is tone, only 7% is the words you use.

Are you leading deliberately in the workplace? The term deliberate means on purpose, it's an intentional action. And that usually also means that we have considered how we want to show up as a leader in the workplace and we're actively making choices to be aligned with that vision of who we want to be in the workplace, whether that's based on our values, what behaviors we want to be doing. 

In this week's episode, Katie McLaughlin, Founder of the McLaughlin Method, talks us through how leaders can use tools like body language, tone, and dialogue to positively impact business results.

Katie describes most leaders as people who are "kind of leading by accident and aren't aware first and foremost that they have choice and that they have the ability to affect behavior and affect change. And then secondly, that once they know that they can do that, how do they want to show up? If they've never thought about what does it mean for me to be the leader I want to be? And how does that look when I'm leading my team?"  

If you're wondering how to positively impact relationships and drive the results you want in your organization, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. Talk to us a little bit about the impact of theater work in the workplace. What do you think it can help us achieve? (12:22)
2. What do people get wrong about body language? Can we really fully understand others just by watching their body? (15:22)
3. Can you tell us more about the role of theater in your programming, the McLaughlin Method? (19:01)

KEEP UP WITH GUEST

https://mclaughlinmethod.com/

https://www.linkedin.com/in/mclaughlinkatie/

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Katie provides Leadership & Culture transformation for mature startups — helping leaders create inclusive cultures, build emotional intelligence, work through their assumptions & biases so they can actually connect with and get the MOST out of their teams. She does this all through interactive, experiential, theatre-based exercises. Her bias for action is HIGH so attendees to her sessions always leave with at least one action item to immediately do to shift something in your behavior, relationships, and company. Working with Katie, you benefit from the powerhouse combo of her theatre background and over 15 years in the heart of business strategy, organizational development, and change

How do we deal with someone who is a work jerk? We've all worked alongside a prickly boss in the past. Between the Great Resignation, the ongoing pandemic, and increasing economic disruption many workers are finding their tolerance for insensitive bosses has gone down the drain.

If you find yourself wondering how you can more effectively deal with difficult colleagues, this is the episode for you. Listen in for practical advice on addressing interpersonal workplace challenges.

In this week's episode, Denise Cooper interviews interpersonal work relationship expert, consultant, and author Louise Carnachan for her take on the good, the bad, and the ugly of workplace communication.

Keep up with Louise Carnachan:

https://www.louisecarnachan.com/

Work Jerks: How to Cope with Difficult Bosses and Colleagues (June, 2022, available for presale)

https://www.amazon.com/Work-Jerks-Difficult-Bosses-Colleagues/dp/1647423694/

How do we have a productive relationship with a colleague once trust has been broken?

How do we transition back into a hybrid or in-person environment when virtual work has given us a buffer from a toxic coworker? We always do our best to be nice - but what does "being nice" really mean? Being nice in a toxic situation can have negative effects, all of a sudden we find ourselves rolling our eyes, venting to our friends after work, and giving contemptuous looks to our colleagues

When your words and your actions do not align, it can trigger critical or defensive reactions in other people. This causes internal strife that can make it difficult to focus on the work that needs to be done. People pleasing is a sign of a lack of boundaries, and boundaries are what keeps us safe. Doesn't it make sense that when we have weak boundaries, we find ourselves getting upset more often?

If you're wondering how to set affirming and manageable boundaries with a toxic colleague or boss, this is the episode for you.

THE FINER DETAILS OF THIS SHOW

1. In your experience, what behaviors will break trust in a work relationship?
2. What is your expectation when it comes to healthy relationships with your colleagues? 
3. When trust is broken beyond repair - how do we proceed? 
4. What role does HR play in restoring trust between colleagues? Does HR really matter when it comes to establishing healthy relationships in the workplace? 

KEEP UP WITH PAMELA BROOKS-RICHARDS

Linkedin - https://www.linkedin.com/in/ccsuccess/

EPISODE RESOURCES

• Join Denise's Mighty Network Community: https://bit.ly/3aeHWk5
• Got questions? Send it to denise.cooper@rllessons.com
• Subscribe on iTunes, and leave us a rating or review: https://apple.co/3usChxk

We can't be heard, seen, or be relevant if our voices and presences are too small. Unfortunately, too many women leaders were taught how to amplify their presence, power, and performance at work without being labeled as bossy. Too often, we are waiting to be invited in. Eliza VanCort says, "Claim Your Space, Raise Your Voice." Eliza shares what she's learned as a teacher, actor, and mentor about being an unapologetic Space Claimer. In her new book, A Woman's Guide to Claiming Space. Follow Eliza on her amazing journey to help women learn how to step up, show up and speak up to be heard, powerful and accomplished.

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A “compassionate achiever” is someone who attains success by helping others. Many leaders today believe in a dog-eat-dog mentality, where only the strongest survive. However, if you look under the headlines and deeper into the science, all the empirical evidence shows that success is not only greater but more sustainable when achieved through a “survival of the kindest”/compassionate approach.

Throughout the pandemic, many organizations found themselves going through seminars and workshops that focused on empathy. However, empathy has limits - just because you're feeling what someone else is feeling doesn't mean you're giving them the support they need. Instead, Chris Kukk offers up the idea that compassion can drive us to create action that ripples out meaningful change.

If you've found yourself wondering how you can leverage your skills around collaboration, servant leadership, and heart to better lead your team - this is the episode for you.

In this week's episode, Denise Cooper interviews author of The Compassionate Achiever, co-host of The Compassionate Achiever Podcast, Dean of the Cormier Honors College for Citizen Scholars and Professor Dr. Chris Kukk. Dr. Kukk's research has shown that success is not only easier but more durable and fulfilling when it’s achieved interdependently rather than independently.

Keep up with Dr. Kukk:

https://chriskukk.com/

https://www.linkedin.com/in/christopher-kukk

https://www.instagram.com/dr.kukk/

https://twitter.com/DrChrisKukk

https://www.facebook.com/profile.php?id=100012244626048

What role does your particular comfort zone play in diversity & inclusion in your organization? How do we bring historically marginalized individuals into the C-Suite? We know that diversity brings innovation, however, women and people of color are underrepresented in the board room.

We keep hearing "we don't know where to find them". 70-80% of jobs are based on who you know. However, what does this mean for people who are outside of your normal circle? We like working with people we feel comfortable with - but we only get comfortable if we are exposed.

In this week's episode, Denise Cooper interviews performance coach Denise Conroy for her take on what it will take to get more women, people of color, and other historically marginalized groups leading change in their organizations and in the world.

Keep up with Denise Conroy:

https://www.linkedin.com/in/conroydenise/

Is your workplace silently sinking in a swamp of disrespect and dysfunction. This episode, Denise and her guest Kimberly Benoit dive deep into the hidden world of toxic workplaces, exposing the subtle be workplace behaviorss environment. We'll bust the myth that only "bullies" and the "mean girl" are to blame. You'll discover how casual observers, silent witnesses, and even well-meaning leaders can unknowingly perpetuate the problem.

Get ready to:

• Unmask the "crazy": Learn how to recognize the early warning signs of a toxic workplace before it consumes you.
• Own your role: Discover how your own reactions and inaction can fuel the fire.
• Become a changemaker: Uncover actionable steps everyone can take to break the toxic cycle.
• Stand your ground: Find out why staying and fighting for a better workplace is often the braver (and more effective) choice than running away.
• Lead the transformation: As a manager, learn how to tackle disrespectful behavior head-on and set new standards for your team.

Join us on this critical conversation and reclaim your right to a healthy, thriving workplace.

Kimberly J Benoit is an award-winning leadership and workplace toxicity expert with over 20 years of corporate experience across various industries and companies, from small nonprofits to Fortune 50 giants such as Target. She is renowned for the We’ve All Done It™ Framework, in which she coaches, consults, a speaks to organizations seeking innovative strategies to retain exceptional leaders, build cohesive teams, and tackle toxicity. Kimberly is the bestselling author of the book “We’ve All Done It,” and also hosts a podcast with the same title. She is on a mission, often with a touch of humor, to encourage us to be honest about each individual's role in contributing to toxic workplaces. She believes we can evolve into more confident leaders and build stronger teams and organizations through this understanding. You can reach Kimberly by going to her website: https://kimberlyjbenoit.com/services/coaching/

https://www.linkedin.com/in/kimberly-j-benoit/

When was the last time you listened to what your nervous system was trying to tell you?

This week's conversation builds off of last week's interview with Zahara Jade. This week we're talking about how to tune into your body while you're at work, particularly in stressful situations like expanding workplace responsibilities or while you're in conflict with colleagues.

Listen in while Zahara Jade shares her top tips for somatic exercises to help slow the nervous system in times of change. Stress ages our minds and bodies by putting often unnecessary weight on our processing systems. With these simple techniques, you can slow down, re-evaluate, and get the work done in a way that creates the largest impact for yourself, your team, and your organization.

THE FINER DETAILS OF THIS SHOW

1. What do people not understand when it comes to our body's responses to change (fight, flight, freeze, and appease)? [03:44]
2. What is the difference between "Big T" Trauma and"little t" trauma? [07:12]
3. What are some of your techniques to help others tune into their body, particularly when they feel a sense of conflict at work?[10:52]

KEEP UP WITH ZAHARA JADE

https://www.thetruthcatalyst.com/

Zahara Jade's TEDx Talk

https://instagram.com/truthcatalyst

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

ZAHARA JADE'S BIO

Zahara Jade, M.A. is the Founder of The Truth Catalyst. She supports high-achievers on their quest to transform trauma, chronic pain, and illness into unapologetic authenticity, unbound wellness, and unabashed prosperity. For nearly two decades, she has helped clients worldwide overcome lifetimes of anxiety, depression, eradicate addictions, reduce cycles of chronic pain and dysfunctional relationship patterns. Jade’s uniquely formulated approach, The Truth Catalyst Method, can help clients who have lost hope when every other method has failed them. She is currently building a training program to teach other practitioners her method. Zahara is a TEDx speaker, a contributor to Entrepreneur, Thrive Global, and Buzzfeed, and has been featured in SELF and Inc.

94% of respondents in a recent study by Bamboo HR think that culture is the most important thing in an organization.

Many executives think that if their organization has a good culture, it will result in higher productivity. But when it comes down to it, do we know what "good culture" really is? Can we put our finger on it?

"When you start diving into what workplace culture really is, you're going to hear things like, well, it's the way that assignments are rolled out. Are they fair or not fair to everybody? What are the opportunities for advancement, and how do we go about that process? How do employees collaborate?"

This week's episode is part of a series where Denise Cooper interviews Pamela Brooks Richards for her take on what it takes to really steer culture change at an organization. If you've been wondering how to

THE FINER DETAILS OF THIS SHOW

1. If you're an executive or an entrepreneur and you're dealing with both people who are working for you, or vendors, etc - how do you make decisions on how you're going to decide what the priorities are? [05:41]
2. How do you help organizations think through unifying subcultures within their organization to be a more united front? [09:47]
3. How do we know we have a culture that doesn't have a growth mindset? [16:05]
4. What would you say to an executive who says "We really don't have money for this culture stuff"? [27:29]

KEEP UP WITH PAMELA BROOKS RICHARDS

Linkedin

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review.

GUEST BIO

Pam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.

 Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and counseling in her second.   She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work...

Your company's next big break might not be a product or strategy. It could be a story waiting to be told.

In today's episode, our esteemed host, Denise Cooper, sits down with the multifaceted CEO and Founder, Dan Cooley. Dan's journey from being a young enthusiast in the world of theater to establishing himself in the competitive realm of business is nothing short of inspirational. He began his exploration of storytelling and directing at the Actors Playground School of Theatre and, over the years, transitioned into the world of marketing and business. With the inception of his boutique marketing agency, Cooley Creative Media, Dan honed the art of helping businesses narrate their unique tales.

But Dan’s story doesn't just end at business. He's a dedicated husband and father of two, and his personal experiences deeply enrich and inform his professional insights. As he discusses the nuances and challenges of modern storytelling, especially in the age of social media, listeners are bound to find resonance and valuable insights.

If you've been wanting to harness the power of storytelling in your endeavors, be it personal or professional, this episode promises a deep dive into the magic, challenges, and intricacies of narrative. Don't miss out!

THE FINER DETAILS OF THIS SHOW

1. With social media becoming more filtered than ever before, how should people approach the idea of telling their story online? [12:52]
2. Follower count isn't always the most important thing when it comes to building influence. Why actually matters? [18:22]
3. What role does storytelling play in recruiting and retention of quality employees? [36:38]

KEEP UP WITH DAN COOLEY

Linkedin

Cooley Creative Media

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

DAN COOLEY'S BIO

"Two roads diverged in a wood, and I—I took the one less traveled by, And that has made all the difference." - Robert Frost

I have often believed that the people who set out from high school or college knowing exactly what they wanted to do and whom they wanted to be were the lucky ones (and most likely the minority).

I knew that I loved directing and storytelling and so I sought an acting school to explore this fascination. To my great fortune, I found the Actors Playground School of Theatre. This began a 16-year journey in the art world that I would not trade for anything.

Ralph hired me as an assistant when I was 18 years old and I grew over time to become a teacher, director, and eventually a manager of the acting school. This was my first experience with running a small business and marketing as a whole. Ralph proved to be a great mentor in that regard as well and I consumed all I could on how to run and grow a business.

This focus on the storytelling aspects of...

Are you challenged by conflict? Do you have what it takes to be a successful mediator?

If you feel like you are constantly navigating a maze of disagreements, misunderstandings, and hard feelings, know that you are not alone. Conflict is a significant part of human interaction, and it's particularly present in our professional lives.

After all, we spend more than a third of our lives in the workplace, a space that brings together different personalities, perspectives, and values. When conflicts arise, as they inevitably do, they can be buried, mishandled or left unresolved, marring our experience and performance.

In this episode, we delve into an in-depth exploration of the nature of conflict and its role in both our professional and personal lives.

We attempt to unpack the complexities and dimensions of conflict, looking at its root causes, its evolution, and its potential to catalyze change and growth.

Rather than viewing conflict as an undesirable aspect of our lives that needs to be eradicated, we aim to understand it as an integral part of human relationships that, when handled properly, can lead to innovation, empathy, and collaboration.

With Kimberly's expert guidance, this episode will equip you with a fresh perspective and effective tools to transform how you perceive and handle conflict in your personal and professional life.

THE FINER DETAILS OF THIS SHOW

1. What is involved in mediation? [06:38]
2. As HR professionals, how do we employ mediation in a balanced way? [15:10]
3. If you've just mediated a conflict for colleagues who see each other daily, how do you ensure that they are applying the lessons learned? [21:35]
4. What role do we have as individuals to learn to work with our own emotional triggers? How do we learn to work with the triggers of others?[27:05]

KEEP UP WITH KIMBERLY BEST

Website: bestconflictsolutions.com

Linkedin: https://www.linkedin.com/in/kimberlybestmediator/

Read her book “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story

EPISODE RESOURCES

• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

KIMBERLY BEST'S BIO

Kimberly Best, RN, MA, is a Tennessee Rule 31 Listed Civil Mediator and Tennessee Rule 31 Trained Family Mediator.  Kim’s practice focuses on Family Mediation, Health, and Elder Care Mediation, Civil and Business Mediation, and Conflict Coaching. She is serving her second term on the board of the Tennessee Association of Professional Mediators.  Kim is also a volunteer Senior Mediator with the Los Angeles City...

You may have opened the doors but are your employees ready to comeback. Listen in on my conversation with Chris Powell, CEO Talmetrix on what are business owners, executives and managers facing when the doors open and customers show up. Most of the tips available are focused on physical safety. However engaging employees and getting their head back in the game means you have to re-engage their minds.

Key ideas: How to create the psychological safety necessary for problem solving to occur. What works in the middle of a crisis that will engender the trust necessary for employees to work effectively and customers to buy from your company.

Learn more about your ad choices. Visit megaphone.fm/adchoices

What does a strong talent strategy look like in 2022 and 2023?

It's easy to check skills boxes - it's harder to tell how well someone will adapt, collaborate, and evolve. Will they be able to play well with others in the sandbox of your organization? Some people are great with complex matrix organizations, while others thrive in small businesses. How do you know what your organization needs in terms of game-changing talent?

When looking to source new talent, we can start by looking at senior leaders and what they anticipate will be upcoming in terms of people leaving the organization, aging out of the organization, or wanting to grow in the organization. In any business, there are areas of "evergreen" talent. These refer to any areas of the business where we are always looking for talent to drive business and move the needle in a meaningful way. We are always hiring for the next impact player, aka someone who will bring change to the organization. This can mean Heads of Sales, Marketing Leaders, Production Managers, etc.

If you're wondering how to positively drive talent strategy in your organization, this is the episode for you. This week, we interview Deborah Snow Walsh for her expert take on the future of talent development.

This week's episode is part of a 12-month long series, where Deborah Snow Walsh will be a repeat guest on the show. Have a question you want her to answer? Drop us a line at denise.cooper@rllessons.com and we'll be sure to answer it later this year.

THE FINER DETAILS OF THIS SHOW

• What does a good talent strategy look like? (4:14)
• How does a business hire talent for 2-3 years out, when we can only see about. one year out? (7:20)
• What is the risk of hiring for “culture match”? How is this affecting organization’s productivity and ability to adapt to changing world? (11:49)
• We're finding some managers are still resistant to remote work, what would you say to them? (14:00)
• How do we measure people's proficiency after being onboarded? (18:49)

KEEP UP WITH DEBORAH SNOW WALSH

Follow her on Linkedin

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

GUEST BIO

Debbie is a builder of organizations and a talent executive, focused on DEI in thought and view.  Those are her passions.  She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable.  She knew nothing about benefits, or the Fortune 200.   She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi...

In this episode of our podcast, we are joined by Meredith Broussard, an associate professor at the Arthur L. Carter Journalism Institute of New York University and the research director at the NYU Alliance for Public Interest Technology.

During our conversation, we discuss the importance of diversity and inclusion in the tech industry and how AI can be leveraged to improve belonging, inclusivity, and diversity in the workplace. We also delve into the ethical concerns that arise when developing and deploying AI systems in various sectors, such as healthcare or finance. Meredith shares her insights on how we can ensure that AI technologies are developed in a way that doesn't perpetuate or exacerbate existing biases and inequalities.

Meredith's extensive experience as a former features editor at the Philadelphia Inquirer and a software developer at AT&T Bell Labs and the MIT Media Lab, as well as her research in AI ethics and data analysis for social good, provide a unique perspective on the intersection between AI and bias.

This episode is a must-listen for C-Suite Leaders (and aspiring ones!) who seek to leverage technology to improve their performance outcomes while promoting diversity, inclusion, and belonging in the workplace. Follow Meredith on Twitter @merbroussard or visit her website, meredithbroussard.com, to learn more about her work.

THE FINER DETAILS OF THIS SHOW

1. How can you tell if AI algorithms are making decisions that are unfair and unjust? [07:22]
2. You talk about how AI is not neutral, what does that mean? [08:19]
3. What considerations should you reflect on before buying data? [11:06]
4. Can you give an example of what can happen when data is not being used responsibly? [15:28]
5. How might an AI based system perpetuate bias in a hiring process? [19:29]
6. Are there other misconceptions or areas of bias that just kind of show up in different kinds of companies, of manufacturing, supply chain, all of those areas? Have you seen instances of that in the book? [25:38]

KEEP UP WITH MEREDITH BROUSSARD

Check out her book

Keep up with her on Linkedin

EPISODE RESOURCES

• Join the Remarkable Leadership Lessons Community Now
• Visit the Remarkable Leadership Lessons Site
• Got questions? Send them here
• Interested in being a guest? Schedule an introduction call!
• Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review

MEREDITH BROUSSARD

Meredith Broussard is an associate professor at the Arthur L. Carter Journalism Institute of New York University and the research director at the NYU Alliance for Public Interest Technology. She is the author of an upcoming book, More Than a Glitch: Confronting Race, Gender, and Ability Bias in Tech (MIT...

In this week's episode we will be taking a deep dive into wellness in the workplace and why YOU own DEI in the workplace, not HR. Vivian Acquah walks us through her take on the most relevant challenges to well-being in the workplace in this inspiring episode.

As an inclusive Workplace Wellness Advocate, Vivian Acquah advises managers on how to keep their team members engaged, energized, and safe in a sustainable manner.

Vivian Acquah is making topics related to workplace wellness & DEI accessible to everyone. She provides people with the right tools, at the right time, to embrace inclusive changes. Vivian motivates people to think consciously and inspires them to take action.

If you like what you heard today please give us a rating on your preferred podcasting platform. Be sure to check out the DEI Summit taking place from September 27 - September 29. Learn more here: https://lead21.amplifydei.com/