Peter Lohmann's Podcast (Peter Lohmann)
Explore every episode of Peter Lohmann's Podcast
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 30 Aug 2023 | Getting World-Class Results with Russell Lowery | 00:57:20 | |
Special guest Russell Lowery joins us for Season 3, Episode 9 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:27) Introducing Russell (03:49) How are you able to identify talent? (05:25) Russell’s career (09:05) California housing policy (17:07) Challenging local housing authorities (23:00) Sponsor - BetterWho (24:13) Russell’s print shop that he bought (28:30) How do change your approach in your print shop vs. your agency? (30:31) How have you structured your agency? (35:53) Sponsor - Second Nature (37:12) The importance of thoughtful communication (41:11) Russell’s upbringing (46:48) Creating OwnStuff and the focus on American prosperity Learn more about Russell Lowery & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter Visit Peter’s Website | |||
| 17 Aug 2022 | Greg Crabtree - How To Escape The Business Black Hole of Growth | 01:07:58 | |
Season 2, Episode 9 of the Owner Occupied podcast with Peter Lohmann & special guest Greg Crabtree. In this episode we discuss: (00:00) - Introduction (01:35) - Greg’s career and Background (08:40) - What do you think it is about the Simple Numbers approach that has resonated so much with people in Property Management? (11:43) - What are some common mistakes you see small business owners making that can be easily fixed? (16:27) - Why are you a proponent of not playing games to save money on taxes? (21:16) - Second Nature Ad Read (23:10) - The importance of having an emergency fund (25:24) - How does ROIC work in practice? (Return on Invested Capital) (33:52) - The ‘Black Hole’ between $1mm-$5mm in revenue (42:16) - Appfolio Ad Read (43:44) - The Labor Efficiency Ratio (51:17) - Thoughts on the current labor shortage, inflation, the population crisis, & raising prices (01:02:46) - When does it make sense to bring your finance function in-house? (01:06:35) - Where’s the best place for people to learn more about you? Learn more about Greg Crabtree & how to connect with him here: Simple Numbers by Greg Crabtree The Struggle to Reverse a Shrinking Population Learn more about Peter Lohmann & how to connect with him here: | |||
| 11 May 2021 | Episode 12 - Expanding A Small Business Intelligently | 00:30:04 | |
Episode 12 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:54) Peter bought a flex office/warehouse for his company (06:57) Uses for & desirability of warehouse space (12:54) Revenue opportunities for property management companies (16:10) When is the right time to explore new business opportunities? (18:40) Domain-specific knowledge vs generalized business knowledge (21:39) Owned and Operated podcast - hiring & training operators (23:00) Russell's experience bringing on a high performer (25:18) Peter is hiring for a high-level position Owned and Operated Podcast: https://podcasts.apple.com/us/podcast/owned-and-operated/id1560999545 --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 23 Feb 2021 | Owner Occupied Episode 2 | 00:34:36 | |
Episode 2 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode, we discuss: (01:44) Self-managing rental properties and how to build up the right systems and processes. (02:53) Finding and working with property managers. (04:04) Starting a property management business and the challenges faced during the early stages. (07:10) Strategies for finding new properties to manage, including attending realtor meetings, developing a website, and advertising on Google. (10:05) Switching from an engineering career to property management and finding the motivation to run the business successfully. (16:30) The process of acquiring property management businesses. (18:29) Different financing options, for example drawing on a credit line and getting an SBA loan. (19:59) What bankers look for before disbursing a loan and the importance of proper accounting and book-keeping. (22:11) Learning to do a cash-flow analysis and writing business plans. (23:28) The value of consulting a fractional CFO to grow your business. (25:02) Two book recommendations that give a basic understanding of accounting and why it is recommended to have a fractional CFO. (30:25) The lessons learned through property management. (31:27) The value of constant learning and consulting experts in business. (33:26) Why real estate is the best place to build your net worth but not the ideal place to begin your career. -The two books about accounting that Peter recommends for every business owner: https://www.amazon.com/Accounting-Dummies-Business-Personal-Finance/dp/1119245486/ and https://www.amazon.com/Simple-Numbers-Straight-Talk-Profits/dp/1608320561/ ~~~ -Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 -Learn more about Peter & how to connect with him here: peterlohmann.com -RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 08 Jun 2022 | Moses Kagan - Building Adaptive Realty's Property Management Business | 01:08:34 | |
Season 2, Episode 1 of the Owner Occupied podcast with Peter Lohmann & special guest Moses Kagan. In this episode we discuss: (00:00) Intro (01:02) - Moses’ background in RE (02:21) - The value of working with large 3rd party clients for property management & how Moses built his portfolio (09:07) - The 3rd party management tax (14:58) - Moses’ unique investing value-add approach (22:04) - Compensating Leasing Agents (32:58) - What would be your advice be to small property managers who want to take more ownership over the buildings they manage? (37:09) - Moses’ sense of duty to family legacy (46:20) - “Wealth is downstream of values” (53:58) - The differences between a 3rd party property management & a Real Estate Private Equity company & Moses’ involvement in each aspect within Adaptive (1:03:36) - How does someone market a smaller Real Estate business in 2022? Learn more about Moses Kagan & how to connect with here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: Principles of Real Estate Syndication by Sam Freshman Investing in Real Estate Private Equity by Sean Cook Multi-family Millions by Dave Lindahl Permission Marketing by Set Godin | |||
| 07 Aug 2024 | The Power of Standardization with Kelli Segretto | 01:05:44 | |
In this episode, I am joined by Kelli Segretto, Property Management Consultant.
We discuss: (00:01:51) - Kelli’s background and career (00:04:50) - How can Property Managers start bringing systems and processes into their business? (00:07:46) - How do you work with clients? (00:13:36) - How do you diagnose throughput issues in larger organizations? (00:18:25) - Sponsor: Second Nature (00:20:10) - Avoiding burnout (00:22:17) - What suggestions do you have surrounding maintenance? (00:34:57) - Sponsor: RentScale (00:44:02) - What are franchisors doing right that the independents can learn from? (00:49:51) - What are some processes that the industry can use to create some standardization across the board? (00:56:46) - How are you thinking about software integrations in the industry today? (01:00:42) - How should owners know it's time to hire a consultant?
Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about Kelli Segretto and connect with her here: K Segretto Consulting on LinkedIn
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 28 May 2021 | Episode 14 - Deep Dive on Managing & Leadership | 00:54:25 | |
Episode 14 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (03:28) Developing & Growing Leaders (03:58) Scaling & Growing your Company (07:04) Adding Value & Reaching Goals (11:20) Breaking Down adding Value in Relationships (17:30) How do you sync up Someone's Ambition? (19:30) Where Individual Approach is Required (24:01) Accountability and Performance Issues (39:34) Bad Employees always find New Ways to be Bad (44:35) You Can't Fire People (45:01) How do you Drive Culture? (52:02) Their are no easy answers --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 22 Jun 2022 | Matthew Whitaker - Growing to 7,000 Doors | 01:07:52 | |
Season 2, Episode 3 of the Owner Occupied podcast with Peter Lohmann & special guest Matthew Whitaker. In this episode we discuss: (00:00) Intro (01:35) Matthew’s background and career (03:53) Taking a Property Management company to multiple locations (09:26) How important are your systems and processes in enabling management across multiple markets? (13:49) How would you approach process issues coming from one of your offices? (16:53) Matthew’s journey of becoming an effective manager of managers (24:27) How do you keep churn to a minimum? (33:50) How do you balance making property owners of new acquisitions feel comfortable when you first bring them in and sticking to Evernest Processes? (39:37) Thoughts on Resident Benefit Packages (46:40) What would be your suggestions for an owner of a Property Management company to maximize their exit price? (52:20) Why did your org decide that a podcast was a beneficial course of action? (01:00:24) Evernest’s new North Star (01:02:43) What marketing advice would you give to a small business looking to grow? (01:06:48) How can people get in touch with you? Learn more about Matthew Whitaker & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: | |||
| 20 Jul 2022 | Special - Peter on The Profitable Property Management Podcast | 01:52:24 | |
Peter on The Profitable Property Management Podcast hosted by Jordan Muela Engineering & Optimizing Property Management w/ Peter Lohmann In this episode we discuss: From engineer to entrepreneur, Peter applies his systems and processes thinking to his property management business. Learn more about Jordan Muela & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 20 Sep 2023 | Starting & Running a Remote PM Company with Kelsey McRichards | 01:07:48 | |
Special guest Kelsey McRichards joins us for Season 3, Episode 12 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:46) Introducing Kelsey (03:49) Starting a management company while working a W2 (06:04) The explosion of growth in Maine during Covid (09:14) Running a management company remotely (14:52) Utilizing global talent and creating culture in a remote environment (21:44) Sponsor - PayProp (23:20) What challenges do you face operating in a sparsely populated area? (30:19) Lessons learned in processes & operations (51:02) Sponsor - Second Nature (52:21) How Kelsey implemented her new pricing structure Learn more about Kelsey McRichards & how to connect with her here: Kelsey on Twitter: @TheKelseyMcR Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 18 May 2021 | Episode 13 - Deep Dive on Hiring The Right People | 00:51:48 | |
Episode 13 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:30) When should you hire someone vs using software & automation? (08:41) Onboarding new clients can be very disruptive (09:47) Project-based businesses vs ongoing/reactive businesses (11:20) RL Property Management is hiring for director of maintenance (15:30) What am I looking for in candidates for this position? (23:07) Putting myself in the mindset of an employee (26:39) Russell's preferred interview style (31:57) How do you set pay range for a position (36:17) You can always find someone cheaper, but... (39:56) How to determine employee loading --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 19 Jul 2023 | What Is an AI Factory? With Cat Allday | 01:11:51 | |
Special guest Cat Allday joins us for Season 3, Episode 3 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:35) Cat’s background (03:00) What’s your experience been like with Appfolio? (07:52) What drew you to AI before the mainstream picked up on it? (13:45) What is Realm and how will the conversational AI work within Appfolio? (22:35) Sponsor: Rent Werx Mastermind (24:11) How and when can customers access this AI? (28:24) What will this AI be best used for? (30:44) Smart Bill Entry & Maintenance (34:15) What types of problems is AI useful for? What problems is it not useful for? (38:48) How can AI be useful for data analytics? (39:59) What’s on the AI roadmap? (46:05) Sponsor: Second Nature (47:33) Do you plan to acquire any solutions in the future? (48:36) Stack marketplaces (49:25) Mobile app voice commands, and use cases for AI (55:08) What’s got you excited for the future? (01:01:10) Will the conversational AI support multiple languages? (01:03:58) Peter’s thoughts on the future of outsourcing (01:09:11) How RLPM is using AI Learn more about Cat Allday & how to connect with her here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 03 Aug 2022 | Daniel Craig - 3 Metrics Every Property Manager Must Know | 01:00:16 | |
Season 2, Episode 7 of the Owner Occupied podcast with Peter Lohmann & special guest Daniel Craig. In this episode we discuss: (01:42) - Danny’s background and career (06:33) - Creating the Benchmark studies (09:58) - The importance of efficiency in Property Management (13:06) - Direct Labor Efficiency Ratios & Unit Churn (21:40) - Profit Coach’s Webinars (26:42) - Second Nature Ad (28:35) - Updating the NARPM accounting standards (35:11) - Mindset & Identity in Property Management (43:50) - Appfolio Ad (45:24) - Thoughts moving from the vendor space into owning a Property Management company (51:43) - Low hanging fruit for small businesses looking to grow their marketing Learn more about Daniel Craig & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: | |||
| 30 Mar 2021 | Episode 6 - KPI Deep Dive | 00:39:40 | |
Episode 6 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro. KPI = Key Performance Indicator (02:34) KPIs & how we use them in our business (04:54) How to improve growth using KPIs (08:03) Property management top 5 KPIs / L10 scorecard (12:12) Creating a culture of accountability to the KPIs (14:40) How to benchmark your KPIs & select targets (20:37) Departmental KPIs (25:13) Closing ratio & hiring a salesperson (BDM) (28:57) Property management has no accounts receivable (30:22) Net Promoter Score (NPS) (32:39) EOS Implementers & cost Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 08 Jun 2021 | Episode 16 - Pain Points for Property Owners & Property Managers | 00:51:41 | |
Episode 16 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (03:55) Communication Issues (11:54) Fees (18:39) Vacancies (36:58) Large Expensive Repairs (43:50) Accounting Clarity --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 11 Oct 2023 | Special: Peter on The Barstool Investor Podcast | 01:00:59 | |
Welcome back to Owner Occupied. We're nearing the end of season three and for the next few weeks, you'll hear syndicated episodes where I was the guest! Please enjoy this episode of The Barstool Investor hosted by Anish Patel. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 04 May 2021 | Episode 11 - Leveraging Social Media for your Business | 00:46:26 | |
Episode 11 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:46) Twitter, how we started with it & how we use it today (09:55) Setting notifications as a way to learn about a subject (13:43) Adding value to other people's tweets (15:28) Lead gen using twitter - finding prospects (19:37) Solving problems for Amazon millionaires (21:49) How to find a platform to go all-in on (25:22) How Peter uses Facebook & Facebook groups (31:01) How to be successful with LinkedIn (32:57) Overview of the platforms & using them together (35:01) How to tune Twitter & LinkedIn algorithms to your advantage (38:44) The value of commenting on other people's posts (39:37) The world wants more of you - feel the "pull" (41:03) Why Peter streams Rocket League on Twitch! Peter's Twitch: https://www.twitch.tv/propertymanagementgamer --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 10 Aug 2022 | Chris Powers - Graduating From The CEO Role | 01:11:23 | |
Season 2, Episode 8 of the Owner Occupied podcast with Peter Lohmann & special guest Chris Powers. In this episode we discuss: (01:51) - Chris’ background and career (03:13) - What’s involved in 3rd party Property Management for Industrial Real Estate? (05:07) - Do you handle leasing as well? (08:04) - Making Blue Collar ‘cool’ again (12:01) - Fort Capital’s focus on Property Management (13:05) - Providing value to the tenants and owners via PM (17:07) - Have you ever had issues with tenants living in your properties? (18:09) - Are you using any specialized software in your business? (19:46) - Investing in people vs. investing in processes (24:37) - Ad Read: Second Nature (26:31) - Developing the LP onboarding experience (32:06) - How do you think about being able to sell a primarily GP Real Estate business? (36:36) - Chris’ transition out of the CEO role & his current day to day responsibilities (46:08) - Ad Read: Appfolio Stack (47:47) - What were your initial emotions when you stepped away from being CEO? (51:19) - Why are you so generous with your time? (01:02:35) - Chris’ previous life as an investor (01:06:25) - What marketing advice would you give to the owner of a small PM owner? (01:10:17) - Wrap up Learn more about Chris Powers & how to connect with him here: The Fort with Chris Powers Podcast Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: | |||
| 21 Feb 2021 | Owner Occupied Episode 1 | 00:45:49 | |
Episode 1 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. We introduce ourselves and discuss starting businesses, property management, and buying a small business. Peter explains how he started RL Property Management and how he found customers in the beginning. He also explains how to buy another property management company. Russell talks about using SBA loans to buy businesses, and his background. Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 09 Aug 2023 | Engineering Luck with The Real Estate God | 01:04:26 | |
Special guest The Real Estate God joins us for Season 3, Episode 6 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:32) Introducing The Real Estate God (05:17) How The Real Estate God capitalizes deals (08:46) Learning about delegation and leverage (15:18) Opportunity costs and finding the high-leverage tasks you should be working on (18:18) Sponsor - RentWerx (19:54) Being deliberate about your environment and network (25:42) Setting goals (28:39) How REG approaches Property Management (33:35) Creating your own luck (41:59) Sponsor - Second Nature (43:20) Learning through failure and Upskilling (49:46) The value of building an online network (52:03) Creating your own yacht (59:43) Real Estate God University & Accelerator Program Learn more about The Real Estate God & how to connect with him here: The Real Estate God Accelerator Program The Real Estate God University The Real Estate God on Gumroad Learn more about Peter Lohmann & how to connect with him here: | |||
| 26 Jul 2023 | Building a 100M HoldCo with Michael Girdley | 00:55:49 | |
Special guest Michael Girdley joins us for Season 3, Episode 4 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:03) Michael’s background (04:18) How do you decipher which opportunities are worth pursuing? (10:14) How do you spend your time across a dozen companies? (17:00) Sponsor: Rentscale (18:42) What were the early actions you took that shaped where you landed later? (22:51) Peter & Michael’s mutual love for the Civilization game series (24:54) How do you break out of the mentality of running your business for a lifetime? (30:29) How to sell your time (36:25) Michael’s Playbook for business management with <500 employees (39:28) Sponsor: Second Nature (40:47) Who is setting the vision and culture in the companies under your HoldCo? (42:29) The importance of the Chief of Staff role (52:29) Scalepath Learn more about Michael Girdley & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 27 Sep 2023 | Crafting VIP Experiences to Accelerate Growth with Thad Tarkington | 01:04:59 | |
Special guest Thad Tarkington joins us for Season 3, Episode 13 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:52) Thad’s background and co-founding Second Nature (05:50) What’s the value behind your approach to events? (13:16) Sponsor - RentWerx Mastermind Summit (14:53) Why should PMs care about delivering a great resident experience? (36:06) Sponsor - Second Nature (37:26) What do you have in store for the future of Second Nature? (46:52) How to improve on quality of data from residents (50:18) What resources do you utilize for personal development? Learn more about Thad Tarkington & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 17 Sep 2024 | Deep Dive on how Peter Hires Leaders & RTMs + An Important Announcement | 00:56:37 | |
In this episode, I am joined by Wolfgang Croskey for an in-depth discussion on hiring and our Crane community.
We discuss: (00:00:00) - Intro (00:03:40) - Hiring executives (00:12:05) - Integrating the new hire (00:20:46) - The WHO scorecard (00:25:18) - Using recruiters (00:27:48) - Hiring front-line and remote labor (00:40:08) - Crane
Learn more & connect with me here: Crane, the private community for property management business owners.
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 18 Oct 2023 | Special: Peter on the 300 to 3000 Podcast | 01:18:12 | |
Welcome back to Owner Occupied. We're nearing the end of season three and for the next few weeks, you'll hear syndicated episodes where I was actually the guest instead of the host! Please enjoy this episode of the 300 to 3000 podcast, which recently rebranded as the Evernest Property Management Show. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 24 Jul 2024 | LIVE from Broker/Owner: Becoming Your Own Biggest Client with Tracy Streich | 00:49:11 | |
In this special episode, I am joined LIVE from Broker/Owner by Tracy Streich.
In this episode, we discuss: (00:00:00) - Intro (00:01:55) - Tracy’s background and career (00:06:58) - How did you find the time to build your rental property portfolio? (00:16:18) - Sponsor: Second Nature (00:17:42) - What does your portfolio look like today? (00:20:37) - How much easier is it to own a home you manage vs. one you don’t? (00:24:33) - Have you built more wealth through REI vs. Property Management? (00:27:16) - How are you financing properties? (00:30:25) - Sponsor: RentScale (00:32:30) - Property acquisition walk-through (00:45:59) - How would you approach selling your management company when you own many of the properties in the portfolio?
Learn more & connect with me here: Crane, the private community for property management business owners. Learn more about Tracy Streich here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 23 Feb 2021 | Owner Occupied Episode 3 | 00:24:51 | |
Episode 3 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. Show Notes: (00:00) Welcome & intro (00:52) History of zillow & rental listings (03:46) Zillow's rental manager platform (05:50) Is Zillow competing with property managers? (07:20) How airbnb could enter the rental market (13:01) 3 revenue streams for property managers (16:05) How PM companies can defend (20:11) How landlords can defend against airbnb & zillow (22:29) Zillow's rent zestimate Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 02 Aug 2023 | Competing Against 3% Management Fees with Todd Ortscheid | 00:54:21 | |
Special guest Todd Ortscheid joins us for Season 3, Episode 5 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:13) Introducing Todd and his career (02:39) Organizing a Property Management Company (11:59) Thoughts on management fees and PM pricing (18:21) Sponsor - Property Meld (19:50) Mergers and acquisitions in the industry (28:29) Todd’s experience building PM Assist and keys to client success (33:05) What is it like to be both a vendor and operator in the industry? (35:07) Selling your time vs. having automated company (36:55) Sponsor - Second Nature (38:14) PM Assist’s new equity share offering (45:10) Automating management agreements (46:52) Under what scenario would you sell your management company? Learn more about Todd Ortscheid & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 25 Sep 2024 | New Findings for PM after $3B of Repairs Coordinated: Property Meld CEO Ray Hespen | 01:06:37 | |
In this episode, I am joined by Ray Hespen CEO & Co-Founder of Property Meld.
We discuss: (00:00:00) - Intro (00:02:31) - Ray’s background and career (00:04:11) - What is correlated in your data with resident retention? (00:11:44) - Experience vs. Lease Renewal data (00:20:54) - Sponsor - PMW (00:22:57) - Property Owner churn (00:26:45) - Advice for dealing with investor churn (00:34:00) - Where do PM responsibilities begin and end in terms of property performance for the owner? (00:38:56) - Sponsor - Rentvine (00:52:11) - What are the most important KPIs for maintenance operations? (00:58:53) - Standardizing industry metrics
Learn more & connect with me here: Crane, the private community for property management business owners. Learn more and connect with Ray here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 06 Sep 2023 | Thinking Big with Mark Ainley | 00:57:20 | |
Special guest Mark Ainley joins us for Season 3, Episode 10 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:11) Mark’s background (02:58) Mark’s experience with BiggerPockets (08:30) How have you used your function as a connector to grow your business? (11:26) Mark’s email strategy (13:11) How big is your management company? (14:32) Do you have any competition in terms of the scale you’ve reached? (17:38) What expectations did you have for these 3 avenues of online content creation? (20:58) Sponsor - RentWerx (22:34) Do you have separate sites for owners and managers? (24:23) How did you come to terms with delegating sales? (28:28) Mark’s approach to marketing & operations (38:04) Sponsor - Second Nature Learn more about Mark Ainley & how to connect with him here: Straight Up Chicago Investor Podcast Chicago Property Management Blog Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter Visit Peter’s Website RL Property Management | |||
| 28 Aug 2024 | How Donny Thompson Manages 1900 Units With 10 People | 01:04:49 | |
In this episode, I am joined by Donny Thompson, Property Manager at ERA Real Solutions Realty
We discuss: (00:00:00) - Intro (00:02:15) - Donny’s background and career (00:07:48) - Managing with a lean team (00:11:18) - Handling pushback from transitioning to online rent payments (00:13:40) - Donny’s stance on efficiency (00:19:06) - Sponsor - Appfolio (00:30:51) - How are you able to manage so much Section 8 housing? (00:35:43) - How do you approach maintenance? (00:39:37) - Sponsor - Rentscale (00:42:35) - What software products are you taking advantage of to run your operation? (00:51:09) - In-house accounting and outsourcing maintenance (00:57:49) - Utilities Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about Donny and connect with him here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 31 Jul 2024 | The Value of Pushing Work Down with Jon Matzner | 01:04:58 | |
In this special episode, I am joined by Jon Matzner, Cofounder of Sagan Passport
We discuss: (00:00:00) - Intro (00:01:43) - Jon’s background and career (00:03:12) - Jon’s barbell strategy for talent (00:08:00) - Matzner’s Hierarchy of how work gets done (00:14:12) - What have you learned about delegating from reading about the Marine Corps? (00:21:10) Sponsor: Property Meld (00:22:59) - Career learnings (00:38:32) - Investing approaches (00:41:11) - Sponsor: Second Nature (00:43:01) - What are the companies with the best global talent doing better than others? (00:50:20) - Best practices for hiring (00:58:22) - “Don’t over-index on polish when hiring”
Learn more & connect with me here: Crane, the private community for property management business owners. Learn more about Jon Matzner and connect with him here:
Books mentioned in this episode: Skin in the Game by Nassim Taleb Making of the Corps by Thomas Ricks How Will You Measure Your Life? By Clayton Christensen
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 22 Jun 2021 | Episode 18 - Zillow, Airbnb & Real Estate with Special Guest: Kevin Clark | 01:00:49 | |
Episode 18 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (02:03) Kevin's Background (06:38) Zillow & Airbnb (12:02) Things Zillow & Airbnb Can Enforce (20:22) Referral Fees, Buyers Broker & Commission (32:23) A Well Functioning Market Place (41:00) Real Estate Not Being a Inflation Hedge (50:33) What is Inflation? (56:35) Twitter Question for Kevin --- Kevin Clark is an adjunct professor at NYU with a lot of Real Estate background. You can connect with him on Twitter: https://twitter.com/Cribdilla Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 27 Jul 2022 | Special - Peter on 300 to 3000 | 00:46:17 | |
Peter on 300 to 3000 Podcast hosted by Matthew Whitaker and Spencer Sutton Grow Your Influence - Our Interview w/ Peter Lohmann If there’s one thing we know, it’s that Peter Lohmann is a popular guy. How else could we explain his massive success on platforms like Twitter and LinkedIn, or the fact that he’s built (and it’s still growing) a strong email list of readers eager for his newsletter? What we admire most about Peter is how he genuinely wants to help other property managers build a great business….just like us! In this episode, we welcome Peter to Birmingham. If you don’t know Peter, he’s the co-founder and CEO of RL Property Management in Columbus, Ohio. Join us as we pick his brain to find out what makes him tick and how exactly he’s built an excellent business, a substantial following, and a tremendous reputation in the property management world. Learn more about Matthew Whitaker and Spencer Sutton & how to connect with them here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 23 Aug 2023 | Growing to 2,000 Units with Benton Moss | 00:53:44 | |
Special guest Benton Moss joins us for Season 3, Episode 8 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (01:59) Benton’s background and career in Property Management (08:17) Would you recommend buying an 1100-unit PM company with little to no experience? (11:58) What was the leadership structure when you took over? (16:50) Sponsor: Rescover (18:03) Growth, technology, and vendors (36:20) Sponsor: Second Nature (37:39) What software have you implemented in the last 2 years? (39:31) How are you processing work orders? (44:04) How are you structuring your home services arm? (50:30) Prioritizing time Learn more about Benton Moss & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 02 Nov 2022 | BIG Announcement - Special Midseason Episode with Jon Matzner | 00:48:33 | |
Special Episode of the Owner Occupied podcast with Peter Lohmann & special guest Jon Matzner. In this episode we discuss: (00:00) - Intro (01:47) - Jon’s background and career (03:17) - How are you utilizing Notion in your work? (06:06) - Expanding the Garage Upgrade business (11:09) - The 3 parts of value for people entering the world of Property Management (22:44) - When starting or buying a PM company, what is something that people think is important, that your experience tells you people can skip entirely? (25:31) - What’s something you’re doing every day now that you wish you had started earlier in your journey? (28:55) - What channels have led you to building your highest-quality relationships? (33:36) - What’s something you did radically different from your industry peers that ultimately paid off? (37:34) - What’s the biggest struggle you’re facing right now? (40:41) - What’s something you didn’t give enough attention to early on that you had to pay for down the road? (43:55) - Where people can go to learn more Learn more about Jon Matzner & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: Getting Things Done by David Allen | |||
| 13 Sep 2023 | Property Management Sanity with Adam Willis | 00:58:23 | |
Special guest Adam Willis joins us for Season 3, Episode 11 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:38) Introducing Adam (05:10) How have you grown the company? (09:00) Software implementations (21:25) Sponsor read - Rescover (22:37) How to drive Google reviews (28:32) Systems and Processes vs. People (35:51) Are you using any personality profiling tools? (37:50) How do you handle employees not living your values? (40:55) Sponsor read - Second Nature (42:15) Adam’s emphasis on developing his people (51:09) Profit sharing Learn more about Adam Willis & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 04 Oct 2023 | Your Owner Leads are Terrified with Kristen Lopez | 01:06:02 | |
Special guest Kristen Lopez joins us for Season 3, Episode 14 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (02:07) Kristen’s background and career (04:18) Kristen’s experience of cold calling for 2 years at 8 hours a day (14:56) Working in inbound Property Management BD (17:01) What was your impression of the PM leads compared to your residential or commercial brokerage experiences prior? (24:02) Sponsor - RentScale (25:43) What changes have you observed in the industry during your time? (30:34) What is your new role at Rescover? (34:49) The buyer’s pyramid (39:27) How do you structure a system that turns a list of prospects into signed management agreements? (42:08) What are groups who successfully do outbound doing differently? (44:32) Sponsor - Second Nature (45:52) How to engage someone on an outbound cold call for Property Management (47:34) Utilizing dialing software (49:25) What has been your experience using direct mail? (54:35) What should owners be looking for in terms of ROI for their outbound campaign and how should they structure one? Learn more about Kristen Lopez & how to connect with her here: Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 06 Apr 2021 | Episode 7 - Source of Income Discrimination and Renter's Choice Legislation | 00:44:17 | |
Episode 7 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:23) Screening tenants is tricky business (05:38) Housing discrimination / fair housing (07:22) Housing voucher program (section 8) (09:50) Section 8 inspections & issues (12:13) Source of income (SOI) discrimination protection laws (15:44) Disparate impact discussion (19:54) Tenant screening best practices to stay compliant (22:08) Renter's choice legislation (25:39) The law of unintended consequences in housing regulations (30:22) Revenue-per-door (unit economics) KPI discussion (33:31) Direct Labor Efficiency Ratio (DLER) KPI discussion (38:16) Small service business profitability Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 20 Sep 2024 | Ohio’s former DRE Superintendent Keeps Us Out of Trouble: Anne Petit | 00:58:41 | |
In this episode, I am joined by Anne Petit, former Superintendent of the Ohio Division of Real Estate & Professional Licensing, Department of Commerce
We discuss: (00:00:00) - Intro (00:02:28) - Anne’s career and background (00:05:40) - What are the most common violations PMs run into regarding licensing law and compliance? (00:17:08) - Sponsor: Rentvine (00:18:10) - What were some of the worst cases that came across your desk? (00:22:47) - What are some quick and practical tips for staying out of trouble? (00:26:09) - What should PM’s do if they’re contacted by their Division of Real Estate? (00:30:16) - What trends are you seeing in terms of laws for PM licensing? (00:32:37) - Targeted marketing laws (00:35:03) - Sponsor: Second Nature (00:38:21) - What are things consumers should know about a PM before selecting? (00:43:20) - How do you think about the role of government protecting consumers vs. allowing the free market to chase out bad actors? (00:49:51) - The Fiduciary relationship between Property Managers and owners
Learn more & connect with me here: Crane, the private community for property management business owners. Learn more and connect with Anne Petit here: Ohio Real Estate & Professional Licensing The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 09 Dec 2021 | Episode 20 - Bonus Episode with Q&A Part 2 | 00:21:36 | |
Episode 20 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (01:09) How long did it take you to set up your processes & what was the worst thing that happened when you did not already have a process in place when trying to deal with an issue? Who is tougher the landlord or the tenants? (07:25) How has the idea of adding value to every interaction changed your business? (11:39) Where if at all do you see tech improving the status quo? (15:30) Are any of the VC-Backed competitors getting any traction in Columbus and bonus question; What's your favorite Jeni's Ice Cream flavor? Top VC-Backed Companies Blog: https://www.peterlohmann.com/blog/vc-backed-property-management-companies (20:49) Conclusion --- Learn more about Peter & how to connect with him here: peterlohmann.com Top VC-Backed Companies Blog: https://www.peterlohmann.com/blog/vc-backed-property-management-companies RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 30 Apr 2021 | Episode 10 - Working On (Not In) Your Business | 00:55:53 | |
Episode 10 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (01:26) The importance of hiring (06:26) Two book recommendations (08:04) Finding a business framework that works for you (11:49) Russell's strategy at his new printing company (12:36) The Ivy Lee method for selecting todo items (15:45) Selecting operational todo items vs sales todos (19:36) Gaining leverage to work on your business (27:04) Procrastination is a signal you shouldn't do it (29:25) Russell disagrees with Peter (maybe) (31:18) How to do transformative work by not working (36:35) Guilt is the mind-killer (41:05) Powerful weekly planning for business owners (45:47) How does the environment affect your mindset? (50:30) How Peter approaches email & communication overload Book Recommendations: Peter's Blog Post: --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 17 Mar 2021 | Episode 5 - Peter Loses A Property Management Acquisition Deal | 00:39:17 | |
Episode 5 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: -A property management acquisition deal that fell through for Peter -Russell has 2 potential deals, he talks about the risk with each one -What multiple should you pay for a small business? What are the various considerations that go into a multiple -Why did Peter lose his property management acquisition deal? What happened, why, could the outcome have been different? -The risks of buying a small business (02:17) Background of the property management acquisition deal (04:10) Why I think we lost the deal (06:18) Discussion of multiples to pay for SMB (09:52) What would it mean for my business to manage 1000 doors (14:12) If I had paid top dollar, would I have made money? (16:30) Tips for buying a bolt-on business (18:25) The psychology of doing a deal is intoxicating (20:24) Clawback provisions in purchase agreements (21:51) The seller must be motivated for a deal to work (26:27) How banks evaluate distressed businesses (27:52) What do I look at during due diligence (32:43) What about the seller's employees (35:55) The value of documenting key processes (37:40) Buying a small engineering company --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 31 Aug 2022 | Matt Tringali - Building An Education Business In Property Management | 00:58:47 | |
Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss: (00:00) - Intro (01:40) - Matt’s background and career (03:30) - How many units were you at when you merged with Home Vault? (04:30) - Door count vs. Profitability in PM (06:46) - What is Home Vault? (09:08) - Is it possible to have a single software and same PMA across multiple states for a company? (11:30) - Can you share any information about the Home Vault exit? (15:00) - Found Gen Ad read (16:40) - Where do you turn to when you want to learn more about the industry? (23:06) - Can you tell the story behind Better Who? (26:52) - What was the impulse for you to pivot into services? (34:36) - What is some low hanging fruit for PM’s to improve their business? (36:16) - Appfolio Stack Ad read (37:54) - Where did you get the idea to help grow the platforms of PM’s through Better Who? (40:33) - Is there some result you’d like to see that shows the industry is improving? (41:15) - What’re your thoughts on customer service in the industry? (48:03) - What are you most excited about in the industry right now? (51:22) - How would you advise a small PM business owners to improve their marketing and grow their business? (57:27) - How can people learn more about you online? Learn more about Matt Tringali & how to connect with him here: Property Management Remote Team Members Facebook Group Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: Jordan Muela’s Profitable Property Management Podcast The World is Flat by Thomas Friedman Never Lose a Customer Again by Joey Coleman | |||
| 01 Jun 2021 | Episode 15 - Deep Dive on VC-Backed Property Management Companies | 01:00:42 | |
Episode 15 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:13) Residential Property Management - Third Party (09:14) Why is VC Money Interested in Residential Property Management? (16:41) What the Pain Point for the Owner is (20:20) How much Venture Capital Activity is there in my Industry? (25:17) What is a Master Lease Arrangement? (30:22) What Buckets are they Fitting in? (36:32) How do you assess the rent for Property in a Particular Neighborhood? (43:00) If a tenant calls you at 2am and says "the heater just turned off" and it's 10 degrees, There is no app that will get someone out there with in the hour. (48:00) Breaking down what Paying Rent Digitally Actually means (51:50) What it means when you accept a Rent Payment --- Link to Blog: https://www.peterlohmann.com/blog/vc-backed-property-management-companies Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 29 Jun 2022 | Jeremy Pound - Niche Down to Scale Up | 01:17:14 | |
Season 2, Episode 4 of the Owner Occupied podcast with Peter Lohmann & special guest Jeremy Pound. In this episode we discuss: (00:00) Intro (01:20) Jeremy’s background and career (05:26) The importance of narrowing your focus and the Market-Focus Paradox (10:39) The Woodchip analogy for sales (18:49) Immersing yourself in the industry and community of your customer (27:00) How do you view sales in property management relative to other industries? (31:09) How do you educate customers about the product during the sales process? (38:35) The Homeless Guy analogy (44:38) What’s your advice to folks considering hiring salespeople? (58:44) How can outbound sales be done effectively in Property Management? (01:14:49) What’s next for Rent Scale and where can people learn more? Learn more about Jeremy Pound & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: | |||
| 21 Aug 2024 | Swinging For The Fences with Rentvine CEO Dave Borden | 01:00:19 | |
In this episode, I am joined by Dave Borden, Co-Founder of Rentvine
We discuss: (00:00:00) - Intro (00:01:53) - Dave’s background and career (00:08:23) - How do you decide what to build out internally when great third-party experts can plug into your API with solutions? (00:13:26) - Sponsor - PMW (00:17:03) - Trust Accounting (00:19:57) - Base vs. property base (00:22:32) - Raising capital (00:28:31) - What have you learned about recruiting and retaining talent? (00:35:17) - Sponsor - Second Nature (00:36:32) - Rentvine’s growth rate and users (00:38:39) - How do you handle a large potential customer asking for concessions or discounts? (00:43:18) - What is the big goal for this business? (00:44:55) - What features are you de-prioritizing? (00:47:57) - How are you thinking about AI? (00:51:02) - Industry predictions for the next 3 years Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about Dave Borden and connect with him here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 14 Aug 2024 | Output Thinking with John Seiffer | 01:00:57 | |
In this episode, I am joined by John Seiffer, Author and Business Advisor at CEO Boot Camp
We discuss: (00:01:38) - John’s background and career (00:03:01) - The 3 stages of company growth (00:18:54) - Sponsor: Appfolio (00:20:33) - CEO Time (00:29:22) - Management is getting work done through other people (00:35:03) - Sponsor: RentScale (00:37:54) - Common errors or mistakes from owners trying to grow the business (00:45:58) - How should people go about hiring a coach? (00:50:10) - John’s book: Output Thinking
Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about John Seiffer and connect with him here: Output Thinking by John Seiffer The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 07 Sep 2022 | Brandon Scholten - Defining and Reaching Your Target Clients | 01:03:00 | |
Season 2, Episode 12 of the Owner Occupied podcast with Peter Lohmann & special guest Brandon Scholten. In this episode we discuss: (00:00) - Intro (01:35) - Brandon’s background and career (04:43) - Can you share why you chose to go the franchise route and it’s advantages or disadvantages? (09:35) - What did you get out of learning from Justin Roff-Marshomeone looking to get into Property Management? (9:35) - What did you get out of learning from Justin Roff-Marsh (15:47) - Best approaches to replacing employees and hiring for Sales when running a small business (21:05) - What vendors are you getting a ton of value from right now? (24:41) - The Found Gen Ad read (26:21) - StoryBrand & building trust with your clients (34:32) - Brandon’s marketing tactic built around listings in desired areas of management (37:08) - Brandon’s previous life as a skateboarder (39:20) - Appfolio Top Floor Ad read (40:46) - How is your business structured? Learn more about Brandon Scholten & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: The Machine by Justin Roff-Marsh Profitable Property Management Podcast episode with Justin Roff-Marsh 300 to 3,000 podcast on the 25k club | |||
| 15 Jun 2022 | Jordan Muela - Owning The Outcome | 01:20:51 | |
Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss: (00:00) Intro (01:24) Jordan’s background & career (03:15) What is it about Property Management that drew you into the industry? (06:49) How does one coming from VC get so passionate about SMB? (10:23) Is there a place for VC in Property Management? (15:36) Moving closer to the customer and owning outcomes (24:33) Thoughts on Fees & Customer Surplus (33:46) Jordan’s Benchmarking Study (37:43) LeadSimple (47:10) Being able to adjust your level of involvement in your Property Management business (52:56) What is the level of centralization in your business due to your own involvement? How do you set salaries with owners who have varying levels of involvement? (58:55) When you’re evaluating opportunities, what are you looking for to determine the best use (01:06:03) What’s the best way for a Small Business Owner to grow and market their business? (01:18:03) Final Thought Learn more about Jordan Muela & how to connect with him here: The Profitable Property Management Podcast Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: Growth Metrics for Property Management Entrepreneurs Your Leads are Not Your Growth Strategy | |||
| 20 Apr 2021 | Episode 9 - Special Guest John Wilson | 00:54:51 | |
Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:49) John's origin story (05:21) How John thinks about KPIs for his business (07:43) John reviews his weekly KPI sheet (10:10) How did John learn about KPIs? (12:50) Discussion about SGI & trade groups (16:42) What does it mean to adopt a business system? (20:03) Value of annual & quarterly off-site meetings (22:57) What hurdle should you give to a general manager? (26:15) The value of property management as SMB launchpad (27:42) Tips on growing a small service business (29:58) Selecting CEO/Owner compensation (34:55) John's opinion on other service businesses (37:01) Peter discusses adding trades businesses to PM (40:38) John explains what he likes & dislikes about service businesses (45:32) Scaling home service businesses (50:08) Training general managers & operators --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 12 Jul 2023 | Process Masterclass with Wolfgang Croskey | 01:06:45 | |
Special guest Wolfgang Croskey joins us for Season 3, Episode 2 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:44) Wolfgang’s background and career (03:04) How did you get so skilled at developing processes? (13:03) What systems or automations are saving you the most time at your organization? (16:37) Sponsor: PayProp (18:12) Scenario: Collecting late rent. (31:24) What policies do you need to put in place before you can leverage all these systems & technology implementations? (36:21) Sponsor: Second Nature (37:41) How would you address an onboarded property who are demanding control over your internal processes? (45:44) How Wolfgang became so well-known in his industry. (50:46) How can PMs get moving on improving their internal processes? (58:47) Is there anything you tried to automate that failed? (01:00:19) The Systems Conference Learn more about Wolfgang Croskey & how to connect with him here: The First Days of School by Harry Wong Learn more about Peter Lohmann & how to connect with him here: | |||
| 13 Jul 2022 | Lisa Wise - Putting People & Place Above Profit | 01:06:14 | |
Season 2, Episode 6 of the Owner Occupied podcast with Peter Lohmann & special guest Lisa Wise. In this episode we discuss: (0:00) - Intro (01:52) - Lisa’s background & career (03:34) - Launching Birdwatch as property management for homeowners (08:44) - What’s your pricing model for a homeowner? (11:47) - Why did you move into a new market with a new product before your traditional management services? (15:47) - What’s working for you in marketing? (20:42) - Second Nature Ad (22:36) - Lisa’s approach to branding (28:45) - How would you advise smaller-budget PM companies to brand the way you have? (32:38) - Do you feel out of place in the industry due to your unique approach? (39:25) - Lisa’s employee-owned management company (46:05) - The Found Gen Ad (47:44) - Are there dividends or profit sharing with Roost? (49:22) - How are each of your 5 companies run? (54:15) - How does your division of labor look between the CEO and President? (01:00:16) - What marketing advice do you have for smaller PM companies Learn more about Lisa Wise & how to connect with her here: Lisa Wise & Grace Langham at PM Grow Summit 2021 Learn more about Peter Lohmann & how to connect with him here: | |||
| 09 Jan 2024 | An Update On This Podcast | 00:08:45 | |
A quick update on the Owner Occupied podcast, my newsletter, a potential name change, and Crane. peterlohmann.com joincrane.co | |||
| 08 Mar 2021 | Owner Occupied Episode 4 | 00:30:39 | |
Episode 4 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss Peter's top 5 early mistakes when starting and growing the property management company in the early days: 1) Too slow to operationalize the sales process. Sales cures all - it should be handled just as rigorously and professionally as ops. 2) Asking how do I get paid instead of asking how do I add value? 3) Not enough focus on high-leverage, high-impact strategic moves. 4) Trade groups are a cheat code for getting up to speed with current best practices in your industry. Get in there and network. 5) Did not identify our ideal customer. Marketing to everyone limits growth. (02:03) Mistake 1: Not Systematizing Sales (06:00) The value of documenting the sale process (09:55) Mistake 2: Only Looking Out For Myself (11:58) The optimal mode of thinking for results (13:28) The balance of adding value & not giving it away (18:40) Mistake 3: Not Focused On High-Leverage Items (22:51) Scheduling everything does not work for me (24:12) How to recognize the value of your time (25:19) Mistake 4: Not leveraging trade groups (27:00) Mistake 5: Not identifying ideal customer (28:34) We used to take anyone for property management --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 17 Nov 2021 | Episode 19 - Bonus Episode with Q&A | 00:26:41 | |
Episode 19 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (02:38) What processes agreements client betting etc. have allowed him to increase the stickiness of revenue per door of his customer base. (06:47) How does a property management business increase the multiples on its earnings? (12:12) Can you describe your greatest challenges facing on working with tenants and what you have done to mitigate the likelihood of frequency of these occurrences. (16:25) How do you think about tenant services & how do you prioritize tenant requests? (19:59) Do you ever feel that your incentives are misaligned with clients? (25:42) Conclusion --- Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 11 Sep 2024 | 0 to 4,000 Apts Owned (No Outside Capital): Logan Rankin | 01:20:56 | |
In this episode, I am joined by Logan Rankin, serial entrepreneur and owner of Focus Property Management.
We discuss: (00:00:00) - Intro (00:02:02) - Logan’s background and career (00:07:53) - How Logan structures his turn-crews (00:19:37) - What learnings did you take from the corporate world and apply to PM? (00:23:55) - Sponsor - RentScale (00:25:41) - Incentives for teams (00:33:43) - Occupied maintenance approach (00:51:38) - Sponsor - PMW (00:53:23) - Measuring resident satisfaction (00:59:37) - Resident experience philosophy (01:07:41) - How do you keep buying deals without raising outside capital? Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about Logan and connect with him here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 06 Jul 2022 | Brandon Laughridge - Managing and Investing In Multifamily | 01:15:27 | |
Season 2, Episode 5 of the Owner Occupied podcast with Peter Lohmann & special guest Brandon Laughridge. In this episode we discuss: (00:00) - Intro (02:15) - Brandon’s background & Career in Property Management (08:36) - Setting the stage for the non-traditional turn in Brandon’s career (17:22) - How does your business look today and how involved are you in the day-to-day? (19:55) - Brandon’s famous Tweet: Purchasing a business with an SBA loan (24:53) - Ad: Second Nature (26:47) - Tuck-in acquisitions (28:54) - “What you pay for Property Management doesn’t matter, it’s what you get that matters.” (36:54) - How do you think about operating your PM businesses at a loss to serve your own investments? (40:31) - What are your plans for the 3rd party side of the business? (42:52) - How do you view your involvement in the day-to-day operations? (52:49) - Ad: Appfolio (54:17) - What advice would you give to Property Managers on Syndication? (01:02:34) - Brandon’s involvement with SMBash (01:10:37) - What marketing advice would you give to a smaller Property Management owner? (01:14:150 - How can people keep in touch with you online? Learn more about Brandon Laughridge & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: Acquisitions Anonymous Podcast | |||
| 05 Jul 2023 | Partnerships, Delegation & Hiring with Nick Huber | 01:18:03 | |
Special guest Nick Huber joins us for Season 3, Episode 1 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:57) Nick’s background (03:55) Raising money via Twitter (05:32) Nick’s back-end systems for PM (07:35) Technology adoption across the Self-storage asset class (09:58) Do you have any permanent employees on-site? (11:57) Utilizing global talent (16:09) - Sponsor: Rescover (17:26) - Levers to pull to increase the value of a property (23:00) - Cost Segregation (32:07) - Tips for writing well in a business context (37:13) - Building an audience through the written word (41:08) - Sponsor - Second Nature (42:47) - Nick on starting companies by leveraging your audience (51:29) - Thoughts on consultants & entrepreneurship (58:27) - Balancing priorities (01:12:12) - Requirements for shifting your mindset Learn more about Nick Huber & how to connect with him here: Business Brokerage - https://nickhuber.com/ Personal Brand - https://sweatystartup.com/ Self Storage - https://boltstorage.com/ Bold SEO - https://boldseo.com/ Insurance - https://titanrisk.com/ Recruiting - https://recruitjet.com/ Landing Page / Web Development - https://webrun.com/ Overseas Staffing - https://supportshepherd.com/ Debt and Equity - https://bluekeycapital.com/ Tax Credit - https://taxcredithunter.com/ Cost Segregation - https://recostseg.com/ Learn more about Peter Lohmann & how to connect with him here: | |||
| 24 Aug 2022 | Ben Sencenbaugh - Designing World-Class Property Management Systems | 01:02:41 | |
Season 2, Episode 10 of the Owner Occupied podcast with Peter Lohmann & special guest Ben Sencenbaugh. In this episode we discuss: (00:00) - Intro (01:56) - Ben’s background & Career (06:52) - Ben’s experience working at NASA (10:26) - Can you discuss the software you’ve built to facilitate property management? (17:31) - How would you advise someone in PM who’s looking for a low-code or no-code solution? (18:30) - Do you have any kind of metric to tell you the health of your Podio system? (23:23) - Elevate & Delegate Ad (25:03) - Where did you come up with the idea to create an Onboarding Manager role? (29:45) - How do you handle your customer service aspect of the business? (32:18) - What is the Squad Model you’ve used to build your PM company? (35:27) - How do you gauge how well you’re doing in the eyes of your customers? (40:06) - Why is it so difficult to have a high Direct Labor Efficiency Ratio (43:47) - Appfolio Stack Ad read (45:24) - How can we improve this industry for its business owners? (49:09) - How do you facilitate coaching and teaching in your business? (51:59) - Do you have any plans on expanding geographically? (53:42) - Is there anything in the industry that has you excited right now? (54:36) - What marketing advice would you give to a small Property Management company? (57:12) - How do you think about churn? (01:01:38) - How can people learn more about you? Learn more about Ben Sencenbaugh & how to connect with him here: Ben on The Profitable Property Management Podcast Learn more about Peter Lohmann & how to connect with him here: Mentioned in this episode: | |||
| 04 Sep 2024 | A Conversation w/ Second Nature’s Deputy General Counsel, Kimberly Godsey | 00:55:33 | |
In this episode, I am joined by Kimberly Godsey, VP of Legal and Compliance at Second Nature.
We discuss: (00:00:00) - Intro (00:02:18) - Kim’s career and background (00:05:37) - What legislation are you tracking that PMs should know about? (00:16:05) - Sponsor - Kris Kaplan (00:17:34) - Inside Second Nature’s Residents benefits program (00:30:07) - Avoiding headaches in rolling out a resident benefits package (00:36:12) - Sponsor - Second Nature (00:37:27) - How to talk to hesitant property owners (00:47:49) - How to think about NOT making an insurance product (00:50:49) - Waiver programs (00:51:58) - Future offerings from Second Nature
Learn more & connect with me here: Crane, the private community for property management business owners.
Learn more about Kim and connect with her here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 08 Aug 2023 | Special Announcement: Crane | 00:23:17 | |
Welcome to Crane, an exclusive, paid community designed specifically for experienced property managers who are determined to streamline operations. Our mission is to provide you with the tools, resources, and support you need to elevate your business to new heights of success. Learn More & Apply: http://joincrane.co Application Deadline: August 15th, 2023 Crane is designed for serious operators who are ready to take their property management business to the next level. Our community specifically caters to 3rd party property managers primarily engaged in single-family and small multi-family rental management in North America. | |||
| 27 May 2024 | Season 4 + Name Change: COMING SOON | 00:03:17 | |
Just a quick update: -Podcast name is changing from Owner Occupied to "Peter Lohmann's Podcast" -Podcast artwork will change -Season 4 has already started recording, expect the first episode in early July! -Sign up for my newsletter: http://peterlohmann.com | |||
| 15 Jul 2022 | Special - How I Took 5 Weeks Away From My Business | 00:58:05 | |
Season 2, Bonus Episode of the Owner Occupied podcast with Peter Lohmann & special guest Andy VandenBerg. In this episode we discuss: (00:00) - Intro (01:45) - Why Andy wanted to interview Peter (03:39) - Peter’s relationship with his business partner & hiring a COO (05:11) - How did the idea for this time off come about and what did you need to do in order to pull it off? (09:19) - Was there any form of contact during these 5 weeks? (11:49) - What was the number one thing that needed to be in place for this to happen? (14:41) - How do you think about putting processes in place that require your judgment? (19:00) - Do you think it’s relevant for someone other than the owner to take a break like this? (21:13) - Second Nature Ad (22:52) - What would you change the next time you take a break like this? (25:49) - Do you feel like your business was able to thrive while you were gone, or just survive? (28:03) - How did your employees react when you told them you were taking this break? (29:51) - Accepting that there would be problems going in & having trust in your team (33:03) - Andy’s experience with 14 mandatory days off (34:46) - What was the high level itinerary for the 5 weeks off and what did you hope to achieve? (40:18) - Did your relationship change with your family during that month? (40:53) - How would you balance solo time vs. family time if you were to bucket out your time off going forward? (41:56) - Did you come back to work with a new vision for your relationship with your business? (48:16) - Thoughts on email and slack batch working (50:41) - How are you thinking about bucketing out your next time off? (51:43) - What did your OOO say and did you get any funny responses? (54:22) - Wrap up & final thoughts Learn more about Andy VandenBerg & how to connect with him here: Learn more about Peter Lohmann & how to connect with him here: | |||
| 17 Jul 2024 | What Private Equity Thinks About Property Management with Brent Beshore | 01:07:00 | |
Special guest Brent Beshore, Founder and CEO of Permanent Equity joins the show. In this episode, we discuss: (00:00:00) - Intro (00:01:26) - Brent’s background and career (00:02:39) - “All businesses are loosely functioning disasters” (00:08:00) - How do you know which disasters to tackle and which to let play out? (00:10:30) - How Permanent Equity is different from traditional PE (00:17:54) - Distributions (00:19:34) - Sponsor: Utility Profit (00:23:21) - What kinds of businesses are you looking for at Permanent Equity? (00:34:29) - Have you ever looked at buying a residential property management business? (00:39:57) - Sponsor: Property Meld (00:41:33) - Examining what PE would look like trying to acquire RLPM (00:53:28) - What are some tips for SMB owners to find quality people to grow the business? (00:56:15) - Why do you avoid taking on debt? (01:01:00) - Focusing on being disaster-resistant
Learn more & connect with me here: Crane, the private community for property management business owners. Learn more about Brent Beshore & connect with him here: The Messy Marketplace by Brent Beshore
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||
| 25 Oct 2023 | Special: Peter on The Multifamily Wealth Podcast | 00:57:41 | |
Welcome back to Owner Occupied. We're nearing the end of season three and this week, you'll hear a syndicated episode where I was actually the guest instead of the host! Please enjoy this episode of episode of The Multifamily Wealth Podcast with Axel Ragnarsson. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 15 Jun 2021 | Episode 17 - Deep Dive Into Digital Marketing with Special Guest: Mike Whaling | 00:57:40 | |
Episode 17 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:30) Digital Overview (05:30) Mike's Background (09:19) Size of 30 Lines (13:30) How do you approach Marketing a Property? (16:34) Painting a Picture (18:51) Power of Branding (27:40) How do you put together a tactical puzzle for your Clients? (34:05) Do I need to aggressive market if Zillow is working? (40:49) Quality of Tenant (47:47) What would Mike have done different looking back? (55:43) Mike's book recommendations --- Mike Whaling through his work at 30 Lines advises businesses and organizations on all aspects of online brand development, digital marketing and communicating through social media. Learn more about Mike here: https://30lines.com/mike-whaling/ Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 06 Nov 2023 | Wrapping Up Season 3 with The Wisdom of Marc Cunningham | 01:04:39 | |
Special guest Marc Cunningham joins us for Season 3, Episode 15 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:07) - Marc’s journey in PM (04:58) - Deciding what opportunities are worth pursuing (10:08) - PMbuild (17:16) - Revenue from media vs. PM (23:14) - Sponsor read - Rescover (24:30) - Common mistakes from PMs (31:31) - Filtering out bad clients (38:19) - Sponsor - Second Nature (39:39)- How PMs work at Grace and onboarding new clients (54:22) - Thoughts on churn (59:35) - Making problems go away, fast! Learn more about Marc Cunningham & how to connect with him here: Marc’s Podcast: Property Management Business Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter | |||
| 16 Aug 2023 | The Business Runs Itself with Brad Larsen | 01:04:29 | |
Special guest Brad Larsen joins us for Season 3, Episode 7 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (01:54) Brad’s background and career (02:54) What are you predicting for the next 2-3 years in the industry? (10:41) Thoughts on NARPM (15:26) How do you approach potential business opportunities? (19:07) What is interesting about starting a roofing company vs. other opportunities? (21:35) How do you spin up a new business? (27:53) Sponsor: PayProp (29:29) The possibility of a self-running PM Company (33:09) The PM Mastermind Podcast (37:08) The process of running a conference (42:26) Sponsor: Second Nature (43:46) how to spin up a brokerage company (49:39) Home Property Management (56:06) Thoughts on AI (58:47) Struggles in dealing with customers as a Property Manager Learn more about Brad Larsen & how to connect with him here: Property Management Mastermind Property Management Mastermind Podcast Property Management Mastermind Facebook Group The 40-hour Work Year by Scott Fritz Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter | |||
| 13 Apr 2021 | Episode 8 - Asset Management vs Property Management | 00:37:05 | |
Episode 8 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:40) Asset management vs property management (PM) (07:09) How clients typically evaluate property managers (07:48) Institutional owners separate asset mgmt and PM (08:47) Sub-intuitional owners combine asset mgmt and PM (10:39) Owners expecting too much of property managers (14:14) Peter's effort to standardize property management (16:07) Going to a car mechanic (18:42) Buying shoes - the power of standardization (21:33) Why PM companies resist standardization (23:02) What are the advantages of standardizing PM? (27:14) GAAP for property management scope of service (28:37) Property Management Standards Working Group (31:24) What about a standard PMA? (32:56) Peter's new mission for RL Property Management (33:54) Property managers are not trusted by the public Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com | |||
| 10 Jul 2024 | The Worst Marketing Mistake You Can Make with Jordan Muela | 01:11:18 | |
Special guest Jordan Muela returns for the Season 4 premier of Peter Lohmann's Podcast. In this episode we discuss: (00:00:00) - Intro (00:01:37) - Exiting ProfitCoach (00:04:44) - Making Inbox a focus for LeadSimple (00:14:45) - Sponsor: RentScale (00:16:21 - How do you think about competition? (00:20:58) - What is your big goal for LeadSimple? (00:27:14) - Is there any advice you’d share with PMs on developing customer instincts? (00:36:34) - Sponsor: Citizen Home Solutions (00:38:39) - Being in a creative rut (00:41:30) - If you were starting a PM company from scratch, how would you approach it? (00:58:20) - What drives you every day? (01:07:54) - How can you manage emotions when dealing with attacks on your company? Learn more & connect with me here: Crane, the private community for property management business owners. Learn more about Jordan Muela & connect with him here: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions. | |||