Leadership that sells (Practical Leadership Academy)

From part time student to CEO. 

Learn how CEO of Sana Commerce Michiel Schipperus made his move and how he hires for success.

When the future minister of finance of the Netherlands offered Michiel his first management job as a part time student, he thought he was joking. 

He wasn't.

23 years later, Michiel is on a well-earned sabbatical, mulling over who to chose as the next CEO of B2B eCommerce success story Sana Commerce.

When you're hiring anyone - make the hiring process it as close to real as possible, he recommends:

• Find out if they have a learning mindset - give candidates a real business case to work with. 
• Find a trusted person to judge their suitability for a management role - and believe them!

Join me for a very interesting conversation with a very experienced practitioner of the arts of leadership and management.

You can find Michiel here:

https://www.linkedin.com/in/michielschipperus/

 

 

Catalina has strong ideas about people.

After a career building and running global HR teams in some of the biggest and now fastest growing companies on the planet, she knows what she's talking about: "You know you've made it as a leader when you want to be interested, not interesting" she says.

Manage output, not activity. Ask a prospective boss for references.

She thinks that teaching people to listen - really listen - then coach from that understanding is the key to management success.

She's a recruiter and a salesperson at heart - and that's a big part of what makes her such a good people manager.

Find Catalina here: https://www.linkedin.com/in/schveninger/

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Management is hard. Let's make it easier together.

See what people are saying about my new manager coaching here:

https://practical-leadership.academy 

Rachel Edmondson-Clarke's journey from her receptionist in her mother's hair salon via collapsing on the boardroom floor to her mission driven coaching practice today is a voyage to behold.

She sold me on the idea that we have to pay attention to and manage our moods as well as our emotions. (Pay attention to the difference here!).

She has quite the turn of phrase: listening to the Whispers on her heart; making her soul's contract and more...

In our conversation, we dug right into the importance of emotional intelligence, the challenges of transitioning into leadership roles, and the quest for personal significance over success. Rachel's story is a testament to the power of self-discovery and the courage to follow your heart's whispers!  Unless that's a signal to visit your cardiologist - in which case I take no responsibility...

Key Takeaways:

The Power of Emotional Intelligence: Rachel's early years in her mother's salon taught her to read people and adjust her approach based on their mood. 

Transitioning into Leadership: Rachel shared her experience of moving into leadership roles within her teams, emphasising the importance of building credibility and gaining trust.

Seeking Significance over Success: Rachel's life took a turn when she decided to seek significance rather than success. She encourages us all to find work that brings fulfillment and passion.

The Concept of Ikigai: We discussed the idea of ikigai - finding the intersection of what you love, what you're good at, what society values, and what makes money. Rachel beautifully refers to it as her soul's contract.

The Importance of Self-Care: Rachel and I explored the importance of recognising and managing moods, and the role of self-care practices in maintaining balance.

Rachel's Mission in Six Words: "Remembering potential, realising dreams, and restoring balance." 

Rachel also shared her current projects, her leadership role in the Professional Speaking Association, and a book recommendation - "Atomic Habits" by James Clear.

Find Rachel here:

https://www.linkedin.com/in/rachaeledmondsonclarke/

https://www.facebook.com/rachael.edmondson.clarke 

https://www.tiktok.com/@rachael_edmondson_clarke

Rachel's book list: https://www.dropbox.com/s/5iwbbmy38ygo1s2/Books%20that%20changed%20my%20life.pdf?dl=0

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Becoming a People Manager (00:01:04) Rachel reflects on her early experience of managing people at her mother's salon and the skills she learned in reading and adjusting to people's moods.

Challenges of Leadership (00:04:50) Rachel discusses the challenges she faced when transitioning from being a team member to leading the team, including building credibility and navigating relationships.

Realizing the Desire for a Life's Mission (00:08:21) Rachel shares the moment she decided to shift from seeking success in her career to seeking significance and finding her life's mission.

The stepping stones across a misty lake (00:09:22) Rachel describes her journey of finding her life's mission and the process of discovering her passion and purpose.

The soul's contract (00:10:34) Rachel and Paul discuss the concept of ikigai and finding one's life's mission or soul's contract.

The decision point (00:15:19) Rachel shares a significant moment in her life where she experienced an anxiety attack and realized that something needed to change in her life.

The importance of mood and its impact on our lives (00:17:29) Rachel discusses the difference between emotions and moods, emphasizing the importance of recognizing and understanding our moods and how they can affect our daily lives.

The role of basic biological factors in mood (00:18:24) Rachel highlights the significance of basic biological factors such as eating, sleeping, getting daylight, and movement in maintaining a positive mood and overall well-being.

The need for self-care and restoration to prevent burnout (00:23:36) Rachel emphasizes the importance of self-care and restoration, including sleep, nutrition, spending time with loved ones, and engaging in activities that bring joy, to prevent burnout and maintain a healthy stress level.

Remembering Potential, Realizing Dreams, and Restoring Balance (00:26:00) Rachel discusses the six words that define her journey and life's mission, emphasizing the constant and never-ending process of remembering potential, realizing dreams, and restoring balance.

Book Recommendation: Atomic Habits by James Clear (00:27:09) Rachel suggests "Atomic Habits" as a great book for people interested in personal development and improving their habits, highlighting the importance of habits in self-care and mood recognition.

Current Projects and Contact Information (00:28:11) Rachel shares that she is currently working on multiple projects with senior leadership teams to help them gain clarity, reduce stress, and be their best selves. She also mentions her role as the vice president of the professional speaking association and her upcoming role as president. Rachel can be easily found on LinkedIn and other social media channels.

Katie knows what she stands for and tries to get her team to believe in themselves by having them reflect on their achievements.

She's leading an important and growing charity in the UK as CEO and yet admits to not always having had the same sort of faith in her own abilities. (She's great by the way - wait until you hear her.)

Join me for a superb conversation and we can bond around the One Minute Manager...

Find Katie here:

https://twitter.com/katie_antill

https://www.linkedin.com/in/katie-antill-%F0%9F%92%9A-550b84120/

http://www.alz-dem.org/

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When you're ready - improve your management skills in 25 minutes at:

https://practical-leadership.academy 

Flo Broderick likes to promote from inside, although she says it is a difficult balance to make.

After all - that's where she came from. 

Do you hire just the right experience from outside, or look at the talent you already have, recognise that it's the choice with the fewest unknowns and help them to grow into the role?

We also talk about why you should over communicate. Again, and again. How you should go to work to be respected, not to be liked and why Slack is the new canteen.

When the mike was off, she came up with one more gem: Do the work no one else wants to do.

And - when you're younger, use your holidays wisely. The list of different things Flo did is wild!

Find Flo here:

https://www.linkedin.com/in/flobroderick/ 

When you're ready - help your new managers be more successful and productive: https://practical-leadership.academy 

In the latest episode of the Practical Leadership Podcast I had the pleasure of interviewing Garin Hess, the founder and CEO of Consensus.

Garin shared some profound insights during our conversation. One of the standout moments was when he quoted, "Too many men tiptoe through life trying to make it safely to death. I do not want to do that. I am grateful, regardless of how it turned out, that I was willing to take those risks."

It's a good approach to life and leadership, a bit of risk-taking and pushing boundaries.

Garin also reflected on his early leadership experiences, saying, "I used to be very self-conscious and afraid of leadership, and yet I was constantly being put in leadership positions. I eventually learned that for me, at least, what made the most sense was to stop thinking about and trying to improve on the deficiencies and just focus on my strengths."

It's a powerful reminder for all leaders to focus on their strengths and those of your team rather than obsessing over their weaknesses.

Finally, Garin shared a thought-provoking perspective on the role of a leader. He said, "You have to be willing to be looked at as a jerk, even though you're not trying to be. You don't want to act like one. But some people will think you are just because you're asking them to do hard things they don't want to do. And that's not being a jerk. That's being a leader."

It's sometimes challenging but necessary in the role of a leader in pushing your team towards growth and success.

 

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 *Self-awareness and focusing on strengths [00:01:21]* Garin Hess discusses his journey of self-awareness and the importance of focusing on strengths rather than obsessing over deficiencies.

*Toxic deficiencies and the impact on leadership [00:03:26]* The conversation explores the concept of toxic deficiencies in leaders and how they can both hinder and contribute to success.

*The difference between being nice and being good [00:05:29]* The discussion delves into the idea that being nice is not necessarily synonymous with being a good leader, and the potential drawbacks of prioritizing likability over achieving the mission.

*The importance of joy in work [00:10:09]* Discussion on the difference between fun and joy in the workplace, and the quest for growth and challenges.

*The consequences of not letting go [00:12:09]* The speaker shares a personal experience of waiting too long to let go of an underperforming employee and the negative impact it had on the team.

*Maximizing strengths over weaknesses [00:15:03]* The importance of focusing on strengths and maximizing them, rather than trying to improve weaknesses, using the example of Michael Jordan's basketball skills.

*The importance of taking risks [00:21:03]* Garin reflects on the quote that inspired him to take risks in life and how it changed the course of his career.

*Regret minimization framework [00:21:43]* The concept of minimizing regrets by looking back from a future perspective and making choices to live our best lives.

*Imagining our death to reduce regret [00:23:14]* Garin discusses the idea of imagining our death as a way to appreciate and safeguard the things we have in life, preventing future regrets.

Cat Hoch came to the UK 7 years ago with no English. Now she's VP Global Marketing at fast-growing 300 person Operatix.

How can you manage your manager, your colleagues and your team at the same time as Being Yourself because Everyone Else is Taken.

Find Cat on LI: https://www.linkedin.com/in/%E2%99%BE%EF%B8%8F-catarina-hoch-a7476646/

catarina.hoch@operatix.net | www.operatix.net

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When you're ready, upgrade your leadership: https://practical-leadership.academy 

Only 8 % of companies include age in their Diversity initiatives.

It's time to WUSUT - Wake Up Shake Up Thrive

People over 50 are washed up, past it, done. 

People under 50 should pay attention, because what's happening, will happen to them. (The alternative to getting older is rather more dramatic.

We discuss the 3 big scenarios for (everyone?) the over 50s:

1. You have an itch to do something more / new / different
2. You're on your way out of your company (by your own choice or not)
3. You're getting ready for retirement / or a major life change

How can 5 generations work together in a work place?

Did you know, entrepreneurs over 50 are 5 x more likely to succeed?

Why?

They are:

• Richer
• Better networked
• More resilient
• More experienced
• More ready to take risks - they have what they need already.

Ellen Kocher and Dominique Ben Dahaou join me to put the world to rights.

https://www.wakeupshakeupthrive.com/

Entrepreneur Article: https://www.brainzmagazine.com/post/senior-preneurs-why-50-entrepreneurs-are-stars-with-5-points

Resource Hub: https://www.wakeupshakeupthrive.com/resources/: -------------

The itch to do something different [00:10:22] Helping the 50 plus generation make a change and reevaluate their current job situation.

Employees in their 50s needing outplacement support [00:11:15] Discussion on assisting employees in their 50s who are being let go from their jobs.

Helping employees clarify their true brand at work [00:12:17] Explaining how they are helping employees understand their unique skills, talents, and strengths and how to effectively showcase them in the workplace.

Challenging biases about older employees in the workforce [00:20:08] Addressing the societal bias against older employees and the need to support them emotionally and help them rebuild their self-esteem after losing their jobs.

The importance of older workers [00:24:14] Highlighting the value of experienced employees and the need for companies to retain and utilize their skills and knowledge.

The aging workforce and the need for workforce planning [00:26:29] Exploring the demographic challenges of an aging population and the potential shortage of skilled workers in the future.

Preparing for retirement [00:29:38] the shift in mindset around retirement and exploring opportunities beyond traditional hobbies and leisure activities.

Unleashing the Leader Within: A Conversation with Fran O'Connor In this episode, I interview Fran O'Connor, a leadership coach, team trainer, and much more.   Fran shares her journey from PR to coaching, the challenges and triumphs she encountered, and the lessons she learned both in her professional and personal life.   She shares her insights on leadership, providing feedback, and maintaining a high-performing team.   Fran also talks about her current business, where she uses her expertise and experiences to uplift senior men's and women's careers and help them raise their professional profiles.   Francesca is an executive coach and founder of Litmus, a comms company which focuses on helping people communicate in a way that's anything but neutral. Litmus unpicks what’s holding you back, then works with you to develop the confidence and skills to communicate with precision, substance, and energy. Part coaching, part training, it takes a practical approach developed over years of helping leaders, celebrities, and global teams back themselves and get noticed.   You can find her here: https://www.linkedin.com/in/francesca-o%E2%80%99connor-27631810/ https://litmuscomms.co.uk/ ---- If I can help with training & coaching your management team - get in touch: https://practical-leadership.academy/

A 20-year ad-man, veteran of media agencies, Mark Creighton went looking for innate purpose and found adult learning and apprenticeships He was wise enough in his very first job in his first year to hire diversely.

Looking for a team member to help him build ads in the shiny new "Internets", he purposefully hired someone different to him.

Hiring badly can cause you 3x the pain of not hiring.

Hiring well will repay you 10x the effort of doing it.

He doesn't pay much attention to CVs, preferring to really listen to candidates and understand what's behind their passions.

Join me for another cracking chat!

Find Mark here: https://www.linkedin.com/in/markcreighton1/

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New managers, and managers of new managers - click here for help today: https://practical-leadership.academy 

In this great episode I had the pleasure of chatting with Miles Downey, a top-notch c-suite leadership coach, author, and consultant. We delved into the fascinating world of coaching, exploring the similarities and differences between coaching leaders in business and coaching in sports.

One of my key takeaways from our conversation was the importance of self-reflection for leaders. Miles emphasised that taking the time to reflect on one's own actions, strengths, and areas for improvement is crucial for personal and professional growth. 

We also touched upon the lack of training for new managers, which is  the perennial problem. Miles shared his insights on this issue, highlighting the need for organisations to invest in proper training and support for new managers. After all, we can't expect them to hit the ground running without a bit of guidance?

Miles has quite the knack for helping people understand who they are as leaders, building up their willpower, and developing a mindset for success. And he's a firm believer in having an insatiable desire for learning. According to Miles, continuous learning is the key to staying ahead in this ever-evolving world of ours.

https://mylesdowney.com/myles-downey/

https://www.linkedin.com/in/mylesdowney/ 

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Introduction [00:00:05] The host introduces the Practical Leadership Podcast and welcomes Miles Downey as a guest.

Similarities and Differences between Coaching Leaders in Business and Coaches in Sports [00:01:38] The speakers discuss the similarities and differences between coaching leaders in business and coaching coaches in sports.

Importance of Self-Reflection for Leaders [00:05:39] The speakers discuss the importance of self-reflection for leaders and Miles Downey explains his process for helping leaders understand who they are.

Understanding Identity [00:08:18] Miles Downey shares a story about a client who had a profound realization about teaching and understanding that each person needs to be taught different things. Once you have clarity of identity, you can ask yourself what that looks like and develop strategies, tactics, and behaviors.

Enabling Genius [00:12:57] Miles Downey talks about his book, Enabling Genius, which is based on his experience of coaching people to use their own resources, imagination, and intelligence to make progress and gain confidence in themselves. He explains that the book is about understanding one's unique individual genius, which is the embodiment of one's potential.

Coaching on the Tennis Court [00:10:24] Miles Downey describes a program he runs where he takes people onto a tennis court and gives them principles about how people learn. He explains that coaching is not about teaching or instructing but about helping people learn for themselves. He emphasizes the importance of paying attention to people and putting in place a little bit of structure to help them learn.

Building Willpower [00:15:54] Miles Downey discusses the importance of building willpower and how it can be increased through multiple elements, such as clear goals and invoking personal identity.

Mindset for Success [00:16:46] Downey explains how building a mindset for success is crucial and can be developed through continuous learning and experimentation.

Importance of Learning [00:17:23] The speakers discuss the lack of training for new managers and the importance of learning as a skill that is not taught in traditional education systems. They also touch on the benefits of simple mental techniques, such as meditation, for improving clarity and focus.

The Importance of Self-Reflection [00:23:36] Miles Downey talks about the importance of clear, axiomatic, and useful information for everyday people and the need for self-reflection for leaders.

Thanking the Young Miles [00:24:03] Miles Downey talks about his past and how his naivety and innocence led him to where he is today.

In this episode, we dive into a fascinating discussion with Shantanu Shekhar, an experienced leader in revenue operations, who shares his insights on how to drive success as a manager. 

Shantanu's three-pillar approach, focusing on people, process, and purpose, creates a balanced and effective management style that fosters growth, accountability, and belonging within his teams. 

Shantanu dives deep into the importance of Process, Purpose, and People:

🎯 Process: Streamline your team's operations for agility and efficiency

🎯 Purpose: Motivate your team by aligning individual goals with the company's vision

🎯 People: Nurture talent, foster growth, and build a supportive work environment

Tune in to learn about his strategies for weekly stand-ups, providing ongoing feedback, and creating a safe space for both professional and personal growth. Plus, hear some valuable advice on having tough conversations and embracing radical candor in the workplace. 

Don't miss this engaging conversation filled with actionable tips for aspiring and experienced managers alike!

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Find Shantanu here:

https://www.linkedin.com/in/shantanushekhar/

When you're ready to boost your new manager productivity with me: https://practical-leadership.academy

Becoming global CEO of a face-to-face training company on the leading edge of a global shutdown is a problem on a planetary scale.

Thankfully, Camiel Gielkens, CEO of Schouten Global, one of the world's biggest and best learning companies, already had a plan to move digital.

He was ready to reinvent. His new learning brand - Relevance - speaks to just that: how do we stay relevant?

By constant learning and reinvention.

Join me as we dig into how to combine and balance Strategy and People.

How to use Power and Influence to get things done.

When to lead and when to sit back.

I'd hire Camiel because he's possibly the best communicator I've met because he knows to focus on his Intent, not his goals.

He speaks about the need for new managers to:

- be fit - mentally and physically

- build and maintain knowledge

- develop the skills to do the job

- create change

Find Camiel here: https://www.linkedin.com/in/camiel-gielkens-a651a6/

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Leadership is hard. See what people have to say about my focused, practical 25 minute session group coaching here: https://practical-leadership.academy

 

In this episode of the Practical Leadership Podcast, we’re joined by Park Howell, a storytelling expert, coach, and host of the Business of Story podcast. Park reveals the power of the And, But, Therefore (ABT) framework, a simple yet effective tool that helps leaders, marketers, and salespeople craft compelling stories.

Key Chapters

• [00:01:00] Introduction to Park Howell Meet Park Howell, the expert behind the ABT storytelling method. He’s spent decades helping businesses simplify their message and make a lasting impact.
• [00:03:06] The ABT Framework Explained Park explains how the And, But, Therefore structure is the secret sauce to effective storytelling, dating back to the dawn of time.
• [00:07:00] Live Example: Using ABT for Sales Executives Park guides Paul through a real-time demonstration of how to craft a story using ABT, specifically tailored to sales leaders who need to coach their managers more effectively.
• [00:17:47] Why ABT is Effective for Presentations Discover how this storytelling framework can turn long, unfocused presentations into sharp, persuasive pitches that resonate with your audience.
• [00:19:51] Building Trust with ABT How the ABT structure not only conveys your message clearly but also builds trust with your audience by showing empathy and understanding.
• [00:23:00] Storytelling for Business Success Whether you’re selling a product or leading a team, the ability to tell clear, compelling stories is a critical leadership tool.

Key Quotes

• [00:05:15] "The ABT is the simplest way to tell a story: Agreement, contradiction, and consequence." — Park Howell
• [00:06:29] "When you are crafting your ABT, you must always do it from your audience’s point of view. What’s in it for them?" — Park Howell
• [00:16:06] "You've promoted a great salesperson, but if they don’t have the skills to manage, you won't get the ROI you need." — Park Howell

Actionable Insights

• Master the ABT Framework: If you’re in leadership, sales, or marketing, adopting the ABT framework can sharpen your message and help you communicate more effectively.
• Focus on Your Audience: The ABT forces you to think from the perspective of your audience. This shift in focus builds trust and creates stories that resonate deeply.
• Use ABT for Presentations: Whether you’ve got 20 minutes or 5, using the ABT structure will help you deliver a concise, powerful message that sticks with your audience.

Resources Mentioned

• Park Howell’s ABT Micro-Course: Learn the ABT storytelling framework at businessofstory.com/ABT.

Park’s insights can transform the way you think about storytelling and communication. Tune in to the episode and start crafting stories that drive results.

 

 

"Have you tried turning him off and on again?" What would appear in your personal operating manual? 

• How you want to be informed and kept up to date.
• What's your hierarchy of communication?
• How do you approach time?

All of these could appear in your own operating manual - the guide you create to help other people 'use' you to your best ability.

Andrew Davies shares his thinking and approach to business and leadership without drama (another line on his manual) and with clarity.

'Empowerment as leasehold not freehold' is another insight - the manager still owns the land, and all the responsibility.

Join me for a great conversation!

You can find Andrew here:

https://www.linkedin.com/in/andjdavies/

https://twitter.com/andjdavies

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When you're ready to help your new managers perform better, visit: https://practical-leadership.academy

Ruth would like to thank her 30-year-old self for having the courage to reboot and restart her life anew.

She's been a people person for a long time - 13 years in recruitment, leading the talent team at Shazam, Chief People Officer at the BP new energy accelerator Launchpad and now independent.

Thankfully, she explains why Pancakes and Peacocks are a thing for her.

(Round edible things - the pancakes, not the peacocks.)

New managers don't have to know everything (or anything), and her three steps to being able to communicate better are starting at the end point, consider the Situation, the Implication and the Action you want to drive.

We touch on impostors and mentors and great conversations that have changed both our lives for the better.

Ruth is a force to be reconned with.

She asks: Why don't we all accept and take that which we should be entitled to?

Find Ruth here:

https://www.linkedin.com/in/ruthpenfold

https://twitter.com/ruthpenfold 

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In this episode, I had the pleasure of speaking with Jose Ucar, an international Amazon best-selling author and expert in global influence. Known for his Latin flair, Jose is a master communicator and coach who helps leaders navigate the complexities of international leadership.

Summary

In our conversation, Jose shares practical frameworks and methods to improve international leadership and communication. Drawing from his extensive experience, Jose introduces us to his "SIMPLER" and "FOAM" frameworks, designed to enhance effective communication across different cultures.

Key Models and Methods

• SIMPLER Framework:
  • S: Slow down - Focus on the person in front of you and slow down your thinking.
  • I: Intentional Influence - Communicate with intention.
  • M: Multicultural Lens - Engage openly with curiosity about different cultures.
  • P: Preconceptions - Recognize and clear preconceptions.
  • L: Language - Be mindful of the proficiency level of the other person.
  • E: Energy - Engage with contagious and compelling energy.
  • R: Reflection/Reframe - Reflect on interactions to improve.
• FOAM Framework:
  • F: Flexibility - Adapt to different realities and environments.
  • O: Ownership - Take responsibility for communication outcomes.
  • A: Adaptability - Align communication styles to build rapport.
  • M: Mind the Gap - Recognize and bridge communication gaps.

Main Discussion Points

1. The Importance of Intention and Reflection:
   • Jose emphasizes the need to be intentional in every conversation. Reflecting on interactions helps leaders improve their communication skills and influence.
2. Navigating Multicultural Communication:
   • Understanding and respecting cultural differences are crucial. Leaders should engage with curiosity and adapt their communication styles to bridge gaps.
3. Building Rapport and Connecting Emotionally:
   • Effective leadership involves connecting on an emotional level. By understanding others' perspectives and showing genuine interest, leaders can create lasting influence.
4. Flexibility and Ownership in Communication:
   • Leaders must be flexible and take ownership of their communication. By adapting their approach and being responsible for the outcomes, they can improve their effectiveness.

Memorable Quotes

1. 00:06:08 - "After every interaction, if we want to be more intentional and get better in our communication, we can always have a moment of reflection."
2. 00:13:49 - "If somebody doesn't understand, it's your fault. It's not that they don't understand you, it's that you haven't explained yourself clearly."
3. 00:21:40 - "Leave people better off after interacting with you."
4. 00:18:27 - "Respect and acceptance are key to connecting with people from different cultures."

Conclusion

Jose Ucar provides valuable insights and practical frameworks for enhancing international leadership and communication. His "SIMPLER" and "FOAM" models offer actionable steps for leaders to improve their influence across cultures. Tune in to learn how to lead and influence effectively on a global scale.

Find Jose here:

https://joseucar.com/

https://www.linkedin.com/in/jose-luis-ucar/

Infobesity.

From the sausage works to Formula One, Paul Teasdale has had an international and madly varied career.

Now landing on his own delivering against his RAPID performance framework - we talk about three great topics:

1. Be humble, be honest, be kind - Paul's mantra.
2. How to ideate and generate practical ideas - Could do - no ideas are silly - Should do - what do we prioritise - Will do - the commitment to deliver and lastly
3. Paul's great RAPID framework for performance.
   • Results - what and how you want to do things
   • Actions - what can you do
   • People - understanding who you have and where their strengths lie
   • Insights - the decisions you can make based on the...
   • Data - the raw source. Ensuring you don't fall into Infobesity!

Find Paul here:

https://www.linkedin.com/in/pauljamesteasdale/

https://paulteasdale.co.uk/

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When you're ready - help your new managers lead in a hybrid environment: https://practical-leadership.academy

I recently interviewed Lasse Hamre, co-founder of TASK.NO, and he shared some valuable insights on teamwork, trust, experimentation, freedom and responsibility. Here's a quick summary of our chat, complete with some funny direct quotes, tips and numbered lists.

Lasse is a true believer in the power of teamwork. As a singer and a military veteran, he has a unique perspective on what it takes to create something beautiful and powerful as a group. According to him, the key to success is to listen to the pulse of the team and to understand where you fit in. 

Here are some of the other takeaways from our conversation:

• Trust is everything: Lasse believes that trust is the foundation of any successful team. He said "if you want to create something with a group, you sort of have to listen to the group as a whole. And maybe there is room for a soloist somewhere. But the soloist couldn't have become a soloist if it wasn't for the group."

• Experimentation is key: According to Lasse, experimentation is crucial for growth and progress. 

• Freedom and responsibility go hand in hand: Lasse believes that true freedom comes with responsibility. He said "It's wonderful.  I have to tap into the right tune and the right rhythm and to have the same beats as everybody else in the group and be part of something bigger."

• Lasse sees the choir and his team as a product, and he believes that the audience is not there to listen to him, but to listen to the choir. He said "So the product is something we made together."

So, if you're looking for some inspiration on how to create something beautiful and powerful as a group, look no further. Lasse's insights will help you build trust, experiment, and find your place in the team.

Find Lasse on

Twitter: https://twitter.com/LasseHamre

and on LinkedIn: https://www.linkedin.com/in/lassehamre/

and on his website: https://task.no

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When you're ready - upgrade your new managers with my short, high-impact, practical group coaching: https://practical-leadership.academy 

Kick the puppy and give it a cheese sandwich. (25:00)

Mehdi and I bonded over our love of food & travel - you need to skip to 05:50 to get into the actual management stuff! I can only apologise for this episode's cocktail mixture of metaphors and ideas.  We developed the Drumstick analogy, the now-famous Tounsi method, and talked about the joy of Norwegian hot dogs. Mehdi shared the best casual restaurant in Dubai. 

He shared how by asking simply "how is it *really* going?" you get beyond the very British "fine..." as a response and can truly understand where someone is. 

Mehdi learned a lot from a disastrous few years in the US, where he and his family hadn't expected the culture and environment to be as different as they experienced it to be. 

We talk about potentially being too persuasive. Does the leader's passion run the risk of overriding someone's common sense, and ask can nice be dangerous?

Pre-mortems appear at 26:00 and Mehdi doesn't seem to have to dig too deep to uncover his French cultural disagreement with the British lack of assertiveness.

Ultimately - he says that curiosity is stronger than fear.

This was a conversation for the ages - we both hope you enjoy it.

You can find Medhi here: https://www.linkedin.com/in/mehditounsi/ 

------------- When you're ready, upgrade your management skills here: https://practical-leadership.academy 

Martin has vast experience in getting things done with technology teams.

In this conversation he shares what he has learned from his background at Klarna and H&M and more. 

We talk about the steps to structuring a productive, remote team Daily stand-ups; great communication; measuring the unsaid team sentiment and how to balance remote work for people's different environments and stages of life. (Think balancing your laptop on the end of your bed vs. a home office overlooking your own lake...).

"Just because tech *can* do something, doesn't mean it should" combines with his learning point of being clear on what outcomes you want rather than focusing on the functionality you'd like.

Find Martin here: https://www.linkedin.com/in/martin-ganeteg-5969842/

 

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Get First aid for new managers here:

https://practical-leadership.academy  

Today, I had the pleasure of speaking with Mark Smith, a respected HR consultant with a PhD in organisational psychology. Mark is also the author of "A Better Choice: The Manager’s Guide to Skills First Hiring." We dive deep into the realm of hiring and uncover how adopting a skills-first approach can significantly improve your hiring success.

In this episode, Mark shares his extensive experience in talent acquisition and organisational assessments, offering practical advice and insights for leaders looking to enhance their hiring practices. Here’s a brief overview of what we discussed:

Introduction to skills-first hiring

Mark begins by explaining the essence of skills-first hiring, emphasising the importance of evaluating candidates based on their skills, abilities, and motivations rather than their educational background or years of experience. This approach is designed to identify the best fit for the job and the organisation.

Challenges of traditional hiring practices

We discuss the common pitfalls of traditional hiring practices, such as over-reliance on education and experience as indicators of job performance. Mark highlights how these criteria can often be misleading and suggests more effective alternatives.

Structured interview processes

One of the key takeaways from our conversation is the importance of structured interviews. Mark explains how asking consistent questions and evaluating responses in a standardised manner can enhance the reliability and validity of the interview process.

Role play assessments and pattern disruption

Mark introduces the concept of role play assessments and pattern disruption to reveal true candidate capabilities. By simulating realistic work scenarios and introducing unexpected changes, employers can better gauge how candidates handle real-world challenges.

Final tips and takeaways

As we wrap up, Mark shares his top recommendations for hiring managers looking to adopt a skills-first approach. From leveraging technology to streamlining the interview process, these tips are designed to help you make more informed and effective hiring decisions.

Join us for an insightful discussion packed with practical advice to improve your hiring strategy. Whether you're a seasoned HR professional or a new manager, this episode offers valuable insights to help you hire better.

Key Quotes and Timings:

 

1. "The bad hire typically occurs because it's a bad personality fit" (00:07:57 - 00:08:05) Mark highlights that most hiring mistakes stem from personality mismatches rather than a lack of knowledge or skills.
2. "And if you're hiring, you shouldn't really care where the knowledge, where the skills came from" (00:27:41 - 00:28:00) Emphasising the importance of skills over traditional educational credentials, Mark suggests focusing on what candidates can do rather than where they learned it.
3. "How are you going to respond to kind of a realistic work situation" (00:17:01 - 00:17:23) Mark discusses the value of role play assessments in revealing how candidates handle practical job scenarios, providing a more accurate picture of their abilities.
4. "Revealing true skills through pattern disruption" (00:19:00 - 00:19:14) Introducing unexpected changes in assessments helps uncover candidates' adaptability and problem-solving skills, crucial for many roles today.

 

For more details and resources mentioned in this episode, check out the links in the description. Don't forget to subscribe to the Practical Leadership Podcast for more insights and interviews with industry experts.

Find Mark here: https://www.abetterchoicehire.com/mark-smith

In this inspiring episode of our podcast, we had the pleasure of speaking with Tim Dumas, an expert in fostering champion mindsets. Tim shared profound insights on how true leadership involves striving for personal greatness while bringing out the greatness in others, a concept he encapsulates with the term "magnanimity."

Tim elaborates on practical methods and frameworks that any leader can apply:

• Personal Mission Statements: Emphasizing the importance of having a clear personal purpose that aligns with one's professional activities.
• Dream Audaciously: Encouraging leaders to not only set grand visions for themselves but also to champion the dreams of their team members.
• Operationalizing Love in the Workplace: Discussing how to embed a culture of care and commitment, transforming standard business operations into a more supportive and engaging environment.

Throughout our conversation, Tim reinforced that the essence of leadership is magnanimity—aiming for greatness and enabling others to achieve their best. Here are a few standout quotes from our session:

• "Leadership is magnanimity, the spirit of striving for greatness by bringing out the greatness in others." - This captures Tim's philosophy on the true essence of leadership.
• "Dream audaciously and champion the dreams of the people around you." - Tim highlights the importance of supporting others' aspirations as a cornerstone of effective leadership.
• "Operationalize love in your workplace to see magical results." - A call to infuse daily business operations with genuine care and support for colleagues.

These insights are invaluable for anyone looking to enhance their leadership skills and foster a more dynamic and supportive workplace.

Join us in this enlightening conversation to learn how you can transform your leadership approach and champion the dreams of those around you.

In today’s episode, we explore the fascinating journey of leadership beyond conventional career peaks with Aneace Haddad.

He's a succesfull entrepreneur who transitioned from a tech-focused career to a more people-oriented approach as he ventured into coaching and leadership development.

Aneace discusses his experiences and the key realizations that reshaped his understanding of leadership in midlife:

1. Expanding Beyond Tech: Initially focused on technology, Aneace realized his passion for people was greater, a shift that dramatically altered his career trajectory.
2. Value Beyond Experience: Aneace challenges the notion that accumulated expertise is the pinnacle of value, advocating instead for creating environments where others can unlock their own wisdom.
3. Visualizing the Future: He introduces a powerful exercise, "Who will I be at 100?" which helps leaders envision their long-term impact and adapt their goals for sustained relevance and engagement. Through Aneace’s insights, we're encouraged to reconsider our leadership roles not just as positions of power but as opportunities for profound personal and professional transformation.

Great quotes

• "My value is more in creating an environment and asking questions where people's own wisdom can emerge." - A powerful reflection on the evolving role of a leader. (00:02:52)
• "What brought you here won't get you there." - A reminder of the need for evolving strategies in leadership. (00:03:35)
• "I discovered I liked people more than computers." - A personal revelation that highlights the importance of adaptability in leadership. (00:02:13)
• "Leadership is not about having all the answers, but about asking the right questions." - Emphasizing the shift from directive to facilitative leadership styles. (00:11:43)

Find Aneace here:

www.aneace.com   Buy his book: The Eagle who drank the hummingbird nectar   https://www.amazon.com/dp/B0B85VQD1Z

In this episode, I sit down with David J. Greer—entrepreneur, sailor, business coach, and a man who lives life with conscious intention. We talk about everything from scaling businesses to navigating personal challenges, like overcoming alcoholism. Here are the highlights:

• 40+ Years of Entrepreneurial Experience From building a software company into a global success to facilitating strategic planning for senior leadership teams, David shares lessons from decades in business.
• Overcoming Personal Challenges David opens up about his battle with alcoholism and how hitting rock bottom led to transformational personal growth. "The greatest achievement of my life is getting sober, and it’s something I have to achieve again every day."
• Conscious Intention in Life and Business According to David, one of the most critical lessons he teaches his clients is to live with conscious intention—be deliberate in both personal and professional decisions.
• Why Strategic Planning Matters David explains the power of strategic planning, drawing from Verne Harnish’s Scaling Up framework, and offers actionable advice on setting and achieving 3-to-5-year goals.
• Sailing the Mediterranean for 2 Years David talks about his incredible two-year journey sailing across the Mediterranean with his wife and kids—a bold life choice that forged unforgettable family bonds.
• Legacy and Leadership "Leadership is about leading people to a place they wouldn’t get on their own." David emphasizes the importance of servant leadership—helping others succeed as the key to personal and organizational success.

Key Quotes:

• "Leadership is not about me. It’s about making others successful."
• "Know where you’re going—if you don’t, how can you measure progress?"

David's story is one of perseverance, risk-taking, and conscious decision-making. Whether you’re scaling your business or facing personal obstacles, this episode will challenge you to live—and lead—with purpose.

Ready to gain clarity and strategic direction for your business? David offers a free, one-hour coaching session where you'll walk away with three actionable ideas to accelerate your career or company in the next 90 days. Reach out at coachdjgreer.com.

In today's episode, we’re joined by Ken Rusk, a successful entrepreneur and author of "Blue Collar Cash." Ken shares his journey from (to?) ditch digger to thriving business owner, emphasizing the importance of visualisation, goal setting, and empowering employees.

Ken introduces several key methods and frameworks:

• Visualization: Ken stresses the power of visualizing your future in detail. He encourages drawing out your ideal life, from your home to your car and vacations.
• Employee Empowerment: He believes in knowing and supporting the personal goals of employees to drive organizational success.
• Trade Jobs Advantage: Highlighting the significant financial and personal benefits of pursuing trade careers over traditional college paths.

Quotes and Timings:

• "Empower your employees fully." - On the importance of understanding and supporting employees’ personal goals. (00:06:00)
• "The college crisis - lack of direction." - Discussing the inefficiencies and challenges within the current college system. (00:11:37)
• "Take control - visualize your future." - Ken explains the power of detailed visualization in achieving personal and professional goals. (00:19:00)
• "Trade jobs, a $400,000 advantage." - On the financial benefits of choosing trade careers over college. (00:13:18)
• "Empower your team for success." - Emphasizing the importance of empowering employees to drive business success. (00:07:08)

This is one I've made my kids listen to.

Join us for an inspiring discussion that offers practical advice on achieving success and empowering those around you. Tune in to discover how you can take control of your future and lead effectively.

Find Ken here: https://linktr.ee/kenrusk

"Measure twice, cut once" said Tom Lavery's old design & tech teacher, Dr Knapp.

He's CEO over at Jiminny (Tom, not Dr. Knapp...).

Talking about first aid for new managers - we spoke about How to Simplify things.

Keeping things simple makes them go faster and be easier to test.

Tom started as a leader on the footie pitch.

Eventually building high performing sales organisations and now running his own company.

"Measure twice, cut once" stuck with him - even in the fast-paced high-growth world, there's still time to measure twice.

Find Tom here: https://www.linkedin.com/in/tomlavery7/

https://twitter.com/TomLavery7

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For your New Managers who need training & coaching, digital & live visit: https://practical-leadership.academy

In this episode, I am joined by John Gallagher, an executive coach, host of the Uncommon Leader Podcast, and creator of Champions Brew, to explore the principles of leadership, personal growth, and the importance of intentionality.

Drawing on over 25 years of leadership experience, John shares practical frameworks for transforming leaders and organisations, from developing personal discipline to cultivating leaders who inspire and equip others.

We discuss how leaders can raise the average of those around them, creating high-performing teams with purpose.

John also reflects on the importance of faith and family, showing how personal and professional growth are deeply interconnected.

Key Quotes:

• "Good intentions without discipline lead to excuses, but good discipline with intention leads to excellence." —John Gallagher [00:18:14]
• "You are the average of the five people you spend the most time with. So look at your circle and raise the average." —John Gallagher [00:26:20]

Chapter Breakdown and Timestamps:

1. John Gallagher's Leadership Journey [00:00:57]
   • John reflects on his 25-year journey into leadership and the influence of John Maxwell’s 21 Irrefutable Laws of Leadership.
2. The Importance of Family and Relationships [00:03:38]
   • John talks about his Irish roots, a recent family reunion, and the importance of nurturing relationships with loved ones.
3. Defining Leadership and Influence [00:09:52]
   • John shares his simple definition of leadership as influence and how he applies this philosophy in coaching others.
4. The Pain of Change vs. Staying the Same [00:11:22]
   • Through a metaphor about a chirping smoke detector, John illustrates the necessity of making uncomfortable decisions to achieve growth.
5. The Seven Steps to Personal Growth [00:15:55]
   • John outlines his seven-step framework for growth, covering decision-making, discipline, and the need for continuous reflection.
6. Intentionality in Leadership and Faith [00:22:00]
   • John explains how his faith drives his leadership approach, emphasizing how core values like love and empathy are key to influencing others without being overbearing.
7. Raising the Average in Leadership [00:26:00]
   • Inspired by Jim Rohn’s famous quote, John challenges leaders to constantly raise the average of the people they surround themselves with and those they influence.
8. Future Projects and Personal Growth [00:27:40]
   • John reveals his upcoming book, Excellence Only Happens on Purpose, and his commitment to continuous growth in all aspects of life.

Actionable Insights:

• Embrace Discipline with Intention: Focus on consistent daily habits—whether in leadership, fitness, or family life—that align with your long-term goals.
• Raise the Average: Surround yourself with people who challenge and inspire you to grow. Be the kind of leader who raises the average in every room you enter.
• Make the Tough Decisions: Whether in life or leadership, growth comes when the pain of staying the same becomes greater than the pain of change.

For more wisdom from John Gallagher, check out his podcast, Uncommon Leader, or subscribe to his Champions Brew newsletter:

https://www.coachjohngallagher.com/

________________________________________

When you’re ready to take the next step in empowering your managers and driving team performance, I’m here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.

• 2 x 30 minutes a week over 9 weeks – live expert led virtual sessions + group coaching to deal with the real challenges.

 

This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.

In the meantime, you can start making an impact right away:

>>> Download your free guide: ‘5 Steps to Transform Your 1-to-1s’

Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)

If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!

https://practical-leadership.academy/

Dr. Pat - why am I fat and lazy?

Believe it or not, Dr. Pat has an answer...

Dr. Pat Boulogne is a doctor of functional medicine, CEO of Healthteam Network and a "coach with a mentor's heart".

In this episode, I had the pleasure of interviewing Dr. Pat Boulogne, a lifestyle medicine expert and chiropractor, who shared her insights on the importance of maintaining a high-performance lifestyle to achieve better health and success. Dr. Pat talked about the five pillars of health: positive mental attitude, diet, exercise, sleep, and posture, and how addressing our weakest link can lead to significant improvements in our overall well-being.

Some key takeaways from our conversation include:

• The importance of nurturing ourselves before we can nurture others, and the role of mindset in achieving our goals

• How daily habits and simple exercises can improve our posture and core strength, leading to reduced pain and stiffness

• Her upcoming collaborative book, "Deck of Cards," where Dr. Pat shares her tips for improving business and health.

 

Dr Pat says:

"If you don't nurture yourself, you can't nurture somebody else."

"Sometimes hiring a coach with a mentor's heart help you know where exactly to spend your time, energy, and money."

"I just love to see people thrive. I get a lot of joy from seeing people succeed and win."

Dr. Pat emphasized the value of persistence and consistency in achieving a high-performance lifestyle. She believes that with the right guidance and a strong foundation, individuals can reach their greatest potential in less time. 

I thoroughly enjoyed our conversation and look forward to the release of her book, "Deck of Cards." 

If you'd like to learn more about Dr. Pat Boulogne and her work, you can connect with her on LinkedIn, Facebook, and Instagram, or visit her website at www.Healthteamnetwork.com.

 

What are the highest value activities you should be doing as a manager and how do you get to the point where you have the time to do them?

Marcus Cauchi - vastly experienced people and sales leader - shares his Highest Value management activities, his organisational diagnostic framework C.R.A.F.T.E.D. and why mistakes make you who you are.

Find Marcus at:

https://www.linkedin.com/in/revopsecosystem/ 

marcus@laughs-last.com

https://marcuscauchi.podbean.com/

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When you're ready, upgrade your leadership: https://practical-leadership.academy   

Today, we're joined by Everett O’Keefe, best-selling author, speaker and the founder of Ignite Press.

Everett shared his expertise on how to leverage the power of publishing to enhance your business and personal brand.

Everett introduced a practical model to simplify the book writing process:

• FAQ & SAQ Model: This involves identifying Frequently Asked Questions (FAQs) and Should Ask Questions (SAQs) related to your expertise.
• This content forms the basis of your book, helping establish authority and demonstrate expertise.

 

Great quotes:

• "That's why I call a book the great force multiplier." Discussing the extensive impact a book can have on one's professional influence. (00:03:51)
• "You don't have to sequester yourself on Walden Pond to write a book." Debunking the myth that writing a book requires complete isolation. (00:06:09)
• "A book doesn't just communicate your authority, it screams it." On how publishing a book can significantly boost your perceived expertise. (00:08:35)
• "Every FAQ is a chapter waiting to be written." Emphasizing the ease of generating book content from frequently asked questions. (00:09:14)
• "Books outlive their authors, carrying your legacy forward." Highlighting the enduring nature of a published book. (00:15:32)

 

In this episode, Everett provides invaluable insights into using book writing as a strategic tool for business growth and leadership enhancement.

Tune in to learn how to start your authorship journey effectively and use your publication to carve out a niche of authority in your field.

Get your copy of Everett's book "The Power of Published" here: https://mypodcastperk.com/ 

Book a time to discuss your book with Everett here! : https://meetings.ignitepress.us/everett 

Change is inevitable, but why is it so hard to make it stick? In this episode, I sit down with Lior Arussy, one of the world’s leading experts on customer experience and business transformation, to uncover why most change initiatives fail and what you can do to make sure yours succeeds.

Lior doesn’t just talk about change from a boardroom perspective—he goes deep into the human side of transformation. From understanding why employees resist change to unlocking personal and organizational potential, Lior shares a powerful, bottom-up approach that challenges everything you thought you knew about leadership, identity, and strategy execution.

If you’ve ever struggled with change—whether in business or in life—this conversation is packed with insights that will shift your mindset and help you drive real, lasting transformation.

Episode Highlights

[2:02] – Why most change initiatives fail (hint: it’s not what you think) [3:47] – How employees tie their identity to their job tools—and why that holds them back [5:56] – The power of purpose: Why connecting work to meaning is the real game-changer [7:26] – 9 out of 10 organizations fail at change—Lior explains why [10:06] – Who’s writing your life story? How to take control of your own narrative [14:25] – How cynicism kills transformation (and what to do about it) [17:40] – The importance of fueling resilience with positive feedback [22:21] – The one message Lior would put on 10,000 billboards

Enjoyed the episode?

If you loved this conversation, share it with a friend, leave a review, and subscribe so you never miss an episode. Your support helps us bring more amazing guests like Lior to the show!

In this eye-opening episode with Tony Brooks, we dive deep into the often overlooked ways our survival thinking can unintentionally hijack our leadership and personal growth.

Tony enlightens us with his "5 ways survival thinking hijacks you," which are crucial for anyone in a leadership role or on a self-improvement journey. These insights include:

• The pervasive Imposter Syndrome, where you doubt your abilities and fear being exposed as a fraud.
• How our Ego can both drive us forward and hold us back, needing careful management.
• The Defensive Mindset that kicks in with feedback or failure, often blocking our growth.
• Group Behaviour that influences us to conform, potentially stifling our individuality and innovation.
• Negative Self Talk, which can be our own worst enemy, limiting our potential through self-doubt and criticism.

Understanding these can be a game-changer in how we lead and live.

If you're eager to learn more about overcoming these challenges and stepping into your true potential, you won't want to miss the full conversation.

Tune into the show to transform the way you think about leadership, personal growth, and success.

Find Tony here: https://thetonybrooks.com/

TEDx TALK: https://www.youtube.com/watch?v=VpG41AH8OjA 

Buy his book! https://thetonybrooks.com/author/ 

-

"Being honest with your people sets the right expectations."

On this episode we're joined by Oleks Mykolaienko CEO of Tallium Inc. and an entrepreneur with a robust track record in software development and a passion for building digital products across various markets.

Oleks shares invaluable insights into the evolution of management practices from traditional structures to modern leadership approaches. His journey highlights the shift from hierarchical command to collaborative guidance, emphasizing the importance of adapting leadership styles to meet the needs of new generations in the workforce. Oleks and I discussed:

• Adaptive Leadership: Transitioning from command-driven approaches to more collaborative, example-led leadership.
• Clear Expectations Setting: The crucial role of defining clear objectives and deliverables for team members.
• Cultural Adaptation: Adjusting management strategies to align with contemporary work environments and employee expectations.

  Impactful Quotes and Timings:

• "Management theory and practice have shifted a lot... from management to leadership." - Discussing the evolution of management styles. (00:04:17)
• "Being honest with your people sets the right expectations." - On transparency and expectation management. (00:04:36)
• "I hire you because you have more experience in this specific field." - Reflecting on humility and trust in leadership. (00:15:08)

Find Oleks on Linkedin Here: https://www.linkedin.com/in/oleks-mykolaienko-ua/ 

Barry Foster, an expert in leadership, technology, and the future of work, discusses various topics in this podcast episode.

He addresses the changing landscape of work due to technology advancements and emphasises the importance of reskilling and upskilling to adapt to the evolving demands of the workforce. Barry also talks about the impact of COVID-19 on the workplace and the need for organisations to embrace digital and hybrid working.

He emphasises the role of emotions in decision-making and criticises the lack of emotional empathy in organisations. Barry encourages continuous learning and challenges the notion that only young people can learn and innovate.

He concludes by discussing the value of non-traditional career paths, the joy of reading, and the importance of recognising the potential of individuals of all ages.

TIMESTAMPS

The Fear Mongering of Consultants and Media [00:07:01] Discussion on how consultants and media provoke fear about the future of work to continue their careers and generate attention.

The Speed of Change and Impact on Jobs [00:07:52] Exploration of the rapid pace of technological change and its potential impact on various industries and job roles.

Rediscovering Wisdom in the Knowledge Age [00:10:18] Consideration of the opportunity to gain wisdom and insight in the face of technological advancements and the potential for new careers and industries.

The importance of emotional decision-making [00:11:23] Discussion on how humans make decisions based on emotions rather than rationality, and the role of technology in understanding this.

Rationalization and lack of empathy in organizations [00:12:33] Exploration of why modern organizations have moved away from recognizing and addressing the irrationality of human behavior, and the impact of efficiency and lack of emotional connection.

The need for continuous learning and resilience [00:16:44] Importance of individuals continuously learning and adapting to fast-changing times, and the role of governments and organizations in facilitating learning opportunities.

The Future of Work [00:22:08] Discussion on the changing nature of work, the value of trades, and the importance of learning new skills.

The Importance of Reading [00:25:10] The benefits of reading, including staying informed, expanding neural pathways, and the impact of fiction on creativity.

Terry Pratchett and Satire [00:26:12] Appreciation for Terry Pratchett's books, their satirical nature, and their reflection of modern life.

In this episode, I had the immense pleasure of speaking with Geoff Burch, the renowned business guru known for his unconventional insights into management and leadership.

Geoff takes us on a funny yet profoundly insightful journey through the quirks and conundrums of business management, sharing models, methods, and frameworks that challenge conventional wisdom.

Geoff introduced the "Sheffield Teddy Bear Company" model, a satirical look at how outsourcing and management inefficiencies can impact local economies and the overall health of a business.

 His Swiftian take on "Arming the Peasants" delves into empowerment within organisations, questioning the real meaning of empowerment in today's corporate culture.

(Short version: the peasants are armed, but have no ammo...)

Here are some standout quotes from Geoff:

• "You should either be a glowing example or a terrible warning, and I lean towards the terrible warning." (00:00:45)
• "I'm probably the most miserable person in the world. If I smell flowers, I look for a funeral." Reflecting his cynical yet insightful view on life and business. (00:01:24)
• "We get the managers we deserve." A candid reflection on the quality of leadership within organisations. (00:02:32)
• "It's a humorous gallop through how crap management actually are." Geoff's candid take on the state of management today. (00:02:05)
• "Employ people you trust and then trust them." Geoff's closing message, emphasizing the importance of trust in effective management. (00:46:01)

Geoff's ability to blend humour with profound business insights makes this episode a must-listen for anyone looking to think differently about management, leadership, and the culture of work.

Join us for a thought-provoking session that promises not just laughs but lessons that could redefine how you view your role as a leader or manager in the modern workplace.

In this episode, I’m joined by the extraordinary Nicole Greer, a certified coach, entrepreneur, and race car driver, whose mission is to help individuals energize their lives and build vibrant cultures. Together, we unpack her transformative SHINE framework—a method designed to illuminate the path to personal and professional success by integrating self-awareness, habits, integrity, and energy.

Nicole shares powerful insights on fostering resilience, cultivating grit, and taking actionable steps toward your goals, no matter how big or small. Along the way, we explore why tiny habits make a monumental impact, the art of self-leadership, and how the "six energies" can help you get lit—both figuratively and literally. This conversation is packed with actionable wisdom to help you lead with intention, create meaningful change, and thrive in both life and business.

Episode Highlights:

[00:00:03] - Why feeling stuck could be a sign to build a vibrant culture. [00:02:19] - Nicole’s journey from the restaurant industry to a passion for business and coaching. [00:05:04] - The importance of habits in cultivating resilience and grit. [00:10:04] - “What is it like to experience you?”: The powerful self-assessment question that transforms leadership. [00:14:10] - Integrity in leadership: Balancing accountability with compassion. [00:19:02] - Next right steps: How to break big goals into manageable actions. [00:26:03] - The six energies: Intellectual, emotional, spiritual, physical, social, and financial. [00:34:05] - Nicole’s advice for the world: "Get Lit"—lead with intention and transform the ordinary.

Links & Resources:

• Connect with Nicole Greer on LinkedIn: Nicole Greer
• Visit Nicole’s website: VibrantCulture.com

If you enjoyed this episode, please don’t forget to rate, review, and share the podcast. Your feedback helps us keep bringing you inspiring stories and actionable insights. Thank you for listening!

 

Your ego leads you to bad decisions and inauthenticity. Being centred can stop that happening.

Steve takes us through his way to observe your thoughts, clear your head and bring your real self to your management role.

He also shares that his biggest mistake was how he went about building a culture of empowerment.

Find Steve on LinkedIn: https://www.linkedin.com/in/steve-fiehl-4562412/

Web: https://www.stevefiehlphotography.com/

Insta: https://www.instagram.com/stevefiehl/

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When you're ready, upgrade your leadership here:

https://practical-leadership.academy 

Rachel Kay is the Chief Learning Officer for Babington. With 25 years of leadership experience ranging from Greek holiday destinations to high-tech aerospace, school boards and the British Computer Society, she has some strong ideas on how you should go about hiring people better than you - without shame.

Building a highly motivated team is a process:

Starting with a clear vision of what you want and who you need, through recruitment to pulling the team together to perform.

Find Rachel here:

https://www.linkedin.com/in/rachel-kay-a92a3714/

https://babington.co.uk/ 

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Being a new manager is hard. See what people are saying about my 25-minute coaching sessions here::

https://practical-leadership.academy 

In this insightful episode of the Practical Leadership Podcast, Paul Morton sits down with Stan Slovin, wealth management veteran, rock musician, and author of Better Listening. Together, they explore why active listening is a critical, often overlooked skill in both professional and personal settings, and how mastering it can transform your relationships, leadership style, and career success.

Key Takeaways:

• Listening to Respond vs. Listening to Understand We’re all guilty of it—waiting for the other person to stop talking so we can jump in with our “brilliant” point. But Stan reveals the real power lies in listening to understand. When you let people empty their bucket, you move from surface conversations to meaningful dialogue.
• The Art of Pausing and Reflecting Want to become a better leader? Try pausing before you respond, reflect on what the other person is really saying, and practice empathetic listening. This small change can turn any interaction into a more collaborative, effective conversation.
• Hijacking Conversations and How to Avoid It Stan shares some humorous yet painful truths about how we often hijack conversations. His advice? Pause, reflect, and let the other person talk—they might have something crucial to share.
• Active Listening as a Leadership Superpower When leaders actively listen, they can create more impactful connections with their teams, clients, and even family members. Stan’s tips on how to combine active listening with empathy will help you build stronger, more collaborative relationships.

Timestamped Quotes:

• 00:05:23 – "We’re not listening to understand, we’re listening to respond." Stan explains how this mindset is detrimental to both professional and personal interactions.
• 00:07:11 – "It’s not just about hearing the words; it’s about listening for the feelings." This insight reveals the deeper layer of effective communication.
• 00:16:00 – "People leave companies because they don’t feel heard." Stan points out that a lack of listening is a top reason for employee disengagement and turnover.
• 00:16:57 – "Thank you for finally listening to me." A heartwarming story where a CEO applies Stan's techniques and gets this response from his daughter.

Chapters:

• [00:01:00] Introduction to Listening and Leadership Paul and Stan dive into the critical role that listening plays in effective leadership and how we often fail to do it well.
• [00:06:00] The Power of Pausing Before Responding Stan shares practical strategies for leaders to pause and reflect during conversations, creating space for better understanding.
• [00:16:30] Real-Life Examples of Better Listening From personal to professional contexts, Stan provides examples where improving listening led to stronger connections and more productive outcomes.
• [00:28:30] Practical Tips for Active Listening Learn the tools you need to become an active listener, from mirroring and summarising to pausing and reflecting.

Actionable Insights:

1. Pause Before You Speak Take two seconds to reflect on what’s been said before responding. This gives you time to think and shows the other person you care.
2. Reflect Back and Clarify Use phrases like “Tell me more,” or “Help me understand” to encourage deeper dialogue.
3. Practice Empathy Empathy in listening goes beyond hearing words—listen for feelings and context.

Stan Slovin’s approach to better listening isn’t just about improving business relationships. It’s about enhancing every conversation you have, making you a more empathetic, understanding, and impactful leader.

To learn more from Stan and unlock the full power of listening, check out his book Better Listening, now available on Amazon!

https://www.betterlisteningbook.com/

Today, we're joined by Juliane Sterzl, the Senior Vice President of Global Sales at CoachHub. Our episode, titled "How make the right decision every time," delves into transforming workplace cultures and making effective decisions.

Juliane introduces several key models and methods for fostering a healthy, growth-oriented work environment:

• • Diversity of Thought in Decision Making: Incorporating diverse perspectives to enhance decision-making processes and outcomes.
  • Fail Fast Principle: Encouraging rapid experimentation and learning from failures to accelerate innovation.
  • Strategic Decision-Making Framework: Developing a structured approach to make informed and timely decisions.

Impactful Quotes and Timings:

• • "We're not just filling roles, we're fostering potential." Discussing the deeper purpose of HR beyond hiring. (00:15:22)
  • "If we don't take care of our people, who will?" Emphasizing the importance of a proactive approach in people management. (00:18:57)
  • "Every skill gap is an opportunity for growth, not just for individuals but for the whole organization." Highlighting the positive aspects of identifying and addressing skill gaps. (00:21:34)
  • "Making the right decision every time requires asking the right questions." On the importance of effective questioning in decision-making. (00:06:56)
  • "Diversity of thought is the true essence of leadership." Reflecting on the value of diverse perspectives in leadership. (00:22:14)

Join us as Juliane provides actionable insights on how to transform organizational culture from one of fear to one of love, trust, and productivity.

Today I'm talking to Tom Willis,  partner at Phoenix Performance Partners. Tom is an expert in helping executives and their entire leadership teams create cultures that foster growth. 

Tom shares the challenge with culture. Culture is the set of unconcious rules that drive everything in any organisation. And how then, can you change something that you are simply not aware of?

Tom talks about the importance of making unconscious culture more conscious. He believes that by focusing on tools rather than titles, we can provide effective leadership and management coaching. Tom shares his own journey and background and experiences that led him to his current work.

One of the key points that Tom discusses is the need for leaders to be conscious of their impact on their teams. He speaks to the importance of creating a coaching culture within organisations, where leaders are actively involved in the growth and development of their team members.

To shape culture, Tom introduces three essential tools: leadership, management, and coaching. He explains how these tools can improve team engagement and build a positive culture within organizations. It's fascinating to hear how these tools can be applied in different contexts and how they can make a significant difference.

During our conversation, Tom and I also touch upon the significance of having a shared future vision. Leaders need to have a clear purpose that inspires and motivates both themselves and their team members. This shared purpose creates a sense of unity and drives everyone towards a common goal.

If you want to connect with Tom and learn more about his work, you can find him on LinkedIn. I highly recommend reaching out to him for further insights and discussions.

And - he has a book coming out: https://www.phoenixperform.com/book 

https://www.linkedin.com/in/thomasawillis/

https://www.phoenixperform.com/phoenix-performance-partners-about-us 

In this episode, I sit down with Joe Curtis, founder of several successful recruitment and investment businesses. Joe shares his journey of transitioning from recruitment into entrepreneurship, building a business with a clear vision, and recruiting the right people to help that vision come to life.

Key Topics Covered:

• Starting from scratch: Joe details how he launched his first business in marketing recruitment, 11 Investments, and Recruiter Lab, and the key decisions that helped him scale.
• The importance of vision in recruitment: Joe explains how telling a compelling story about where the business is going—rather than focusing on where it is—was crucial to attract top talent, even when they were just starting out.
• Building an attractive employer brand: Learn how Joe’s businesses developed a strong Glassdoor presence, secured positive Google reviews, and won the Sunday Times Best Place to Work to solidify their reputation and attract talent.
• Hiring based on values: Joe shares how they assess potential hires not just for their skill but for their alignment with the company's values—bravery, growth, kindness, and belonging. They believe in creating an environment where people feel they belong.
• Why recruitment never stops: Joe reveals that his primary role is recruiting for his own businesses, meeting up to 20 potential hires a week. He stresses the importance of founders staying involved in the recruitment process, even as the business grows.
• The long-term approach to talent acquisition: Joe explains the importance of being transparent about company culture and ensuring that potential hires know what to expect before joining. His approach mitigates high attrition rates typical in the recruitment industry.

Key Quotes:

• “You’ve got to build the vision and this story for people to come along the ride with you.” — Joe Curtis [00:10:54]
• “We are nothing without the people that we hire—literally. There's no business without them.” — Joe Curtis [00:24:11]
• “Doing business in a kind way will pay back in dividends over time.” — Joe Curtis [00:27:51]

Actionable Insights:

• Create a compelling story for your business: When hiring, don't just sell the present state of your company. Sell the future. Show candidates what role they can play in building something great.
• Hire based on values, not just skills: To build a successful company culture, focus on hiring people who align with your company's values. Skills can be taught; values are much harder to instill.
• Stay involved in recruitment: As your business grows, it’s easy for founders to step back from the recruitment process. But Joe’s approach shows that staying involved helps ensure you hire the best people, who align with your vision.

Catch the full episode to hear more from Joe Curtis on building vision, leading with kindness, and recruiting the right people to make it all happen!

 

When a rollercoaster crashed at Alton Towers, Matt Thorley and his customer service team were there to respond.

Hear how he adapted to the event, how it affected him and his team and what he would do differently if presented with a similar situation.

Now working at the marvellous Tate galleries, Matt also talks about how regularly dealing with the public gives a perspective on humanity you don't get elsewhere.

Find Matt here:

https://www.linkedin.com/in/matt-thorley-913a9a7b/

Buy tickets to the current exhibitions here! : https://tate.org.uk

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When you're ready to improve your management skills: https://practical-leadership.academy .

Balancing the task with the person - Jan Rijken, Learning & Development expert, author, professor at 2 business schools and my former colleague talks about how he meets people where he finds them. Jan shares his journey from PE teacher through living on his own in a foreign country aged 15 all the way through C-suite at ABN Amro to finally learning patience as a grandfather.

You can find Jan here:

https://www.linkedin.com/in/jan-rijken-b11a5a/

The Global L&D masterclass is here:

https://www.ie.edu/lifelong-learning/programs/global-masterclass-learning-development-leadership/ 

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Whenever you're ready, you can upgrade your leadership skills here:

https://practical-leadership.academy 

Vinit Patel co-founder of Filtered.com keeps on going by working in bursts, and designing his job so he takes on different roles every so often. He thinks it's a great thing for anyone in any company to do.

He recommends everyone should find a coach or a mentor to act as a sounding board, and that you should go easy on yourself. It's not all your fault!

You should ask for help. Try your line manager, HR, or an experienced manager from your past. 

Vin finds that when he writes his issue down, it's cathartic and can be emotional - self coaching towards solutions by putting process and structure around the problem.

We get into the meat of progression frameworks, why it's important to build them and some good tools to use .

You can find Vin here:

https://www.linkedin.com/in/vinitrpatel/ 

filtered.com 

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When you're ready to help your new managers become more productive - join me at:

https://practical-leadership.academy  

In this podcast episode, I had the pleasure of welcoming Helen Marshall, Chief Learning Officer at Thrive Learning and thought leader in the learning and development industry. Helen shared her journey to becoming a people leader, highlighting the role that joy plays in effective leadership. Her insights on professional and personal development were insightful, urging people to harness their strengths and actively seek mentorship.

During our chat, we delved into the unique challenges that women often encounter when it comes to embracing their expertise and conquering imposter syndrome. Helen and I both shared personal stories of our own experiences as managers, learning valuable lessons from our mistakes along the way. It was a reminder that growth and development are forever - and that even the most seasoned, well matured, (insert other euphamism for 'old') leaders have room to learn and improve.

One of the key takeaways from our discussion was the significance of building connections and fostering a sense of community. Helen emphasized the transformative power of human connection, both in the workplace and in our personal lives. By cultivating meaningful relationships and creating a supportive environment, we can truly thrive and bring out the best in ourselves and those around us.

Overall Helen's wisdom and expertise in the learning and development industry provided a fresh perspective on leadership and personal growth. 

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• The journey to becoming a people leader [00:02:23] Helen discusses her natural affinity for leadership and how she always aimed to manage a team.
• Developing yourself by leaning into your skills [00:05:50] Helen advises individuals to focus on strengthening their strengths and seeking mentorship or coaching to identify and verify their skills.
• The importance of external perspective [00:09:34] Helen emphasizes the value of having a coach or mentor who can provide an outside perspective and help identify blind spots and strengths.
• The Bad Taste of Self-Promotion [00:10:52] Discussion on the historical perception of self-promotion and the gender differences in how it is perceived.
• Learning from Mistakes in Giving Feedback [00:13:14] Speaker shares a personal experience of giving feedback in the wrong way and the lessons learned from it.
• Women In: Creating a Community [00:18:37] Introduction to the Women In platform, its purpose of connecting women in various sectors, and the growth of its community through a WhatsApp group.
• The Transition from Teaching to Freelancing [00:20:45] Discusses the increasing number of teachers transitioning to freelancing due to challenges in education.
• The Power of Human Connection [00:21:44] Highlights the importance of building real human connections and the impact it can have on individuals.
• Recommendation: The Resilience Handbook [00:23:46] Mentions a book called "The Resilience Handbook" and expresses excitement about reading it again.

Introduction

Today, we have René Janssen, CEO and founder of Lepaya, join us. René has an impressive track record, having raised $85 million to support his innovative training platform. His journey spans from scaling startups to managing acquisitions by giants like Alibaba.

Summary

In this episode, René Janssen shares his invaluable insights on avoiding company failure through strategic people development. René’s experience facing challenges in scaling productivity and retaining talent, led him to create Lepaya.

Lepaya focuses on ensuring employees have the right skills at the right time, blending technology with human touch to enhance productivity and retention.

Key Models and Methods

• Right Skills, Right Time: Ensuring employees are equipped with the necessary skills at the precise moment they need them.
• Strategic People Development: Viewing talent management and development as a core strategic function rather than a reactive, operational task.
• Blended Learning: Combining e-learning with human-led coaching to address both technical and soft skills effectively.

 

Main Discussion Points

1. Pain Points and Motivation:
   • René’s drive to solve the pain points he experienced at Lazada, particularly around productivity and retention.
   • The importance of experiencing pain firsthand to be fully committed to solving it.
2. Challenges in E-commerce and Training:
   • Issues faced in the fast-growing e-commerce market in Southeast Asia.
   • The inadequacy of traditional learning methods and the need for innovative, scalable training solutions.
3. Importance of Soft Skills:
   • The crucial role of soft skills in driving productivity.
   • The necessity of human interaction in learning these skills, even in the age of AI.
4. Strategic Function of People Development:
   • Making talent management a strategic priority.
   • Aligning business needs with employee aspirations for mutual growth.
   • Using data to measure the effectiveness of training and making iterative improvements.
5. Role of Lepaya:
   • How Lepaya helps organizations transition from operational training to strategic people development.
   • The impact of combining technology and human facilitation to deliver effective learning solutions.

Memorable Quotes

1. 00:06:37 - "If we don't do something, who will? If not us, then who? If not now, then when?"
2. 00:10:37 - "Soft skills are best learned from soft people. You need to learn how to deal with other people from other people."
3. 00:19:13 - "Collecting data on training effectiveness is crucial. Measure and be honest about the impact."
4. 00:24:26 - "What happens if you train people and they leave? Worse is if you don’t train them and they stay."

Find Rene and Lepaya here:

https://www.linkedin.com/in/renejanssen/

https://www.lepaya.com/ 

When will we next meet on this topic, and what will you have done by then?

The great question that Varun advises new managers to live by.

Tracking milestones not activity.

He also talks about his start-up experience - as a journey of learning. Learning to separate his job from his career was also key. Join me for a great conversation!

You can find Varun here:

https://www.linkedin.com/in/vsarin83/

His book recommendation was: The Next Billion Users by Payal Arora https://amzn.to/3CalH9O

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When you're ready to improve your management: https://practical-leadership.academy 

In this episode, I had the pleasure of chatting with Aaron Ross. Aaron is an entrepreneur, keynote speaker, and renowned author of "Predictable Revenue" and "From Impossible to Inevitable." He's a father of ten and has an incredible story to share.

In our conversation, we dive into the chaos and beauty of Aaron's life, focusing on his experiences balancing a massive family with his professional aspirations. Aaron talks about his journey from working at Salesforce to creating a successful sales system, and how his family motivated him to achieve financial success.

Key Points and Frameworks:

• Hypergrowth Model: Aaron describes his family's growth as hypergrowth, drawing a parallel between scaling a business and scaling a family.
• Emotional Intelligence: He emphasises the importance of emotional intelligence in navigating the complexities of life and work. Aaron believes that emotional intelligence will be a crucial skill for future success.
• Love as a Practice: Aaron shares his insights on love, viewing it as a skill to be practiced rather than just a feeling. This perspective has been shaped by his experiences raising a diverse and dynamic family.
• Constraints and Determination: Aaron discusses how constraints, like having a large family, forced him to be laser-focused and determined in his professional life. He prefers the term "determination" over "discipline," emphasising the importance of doing what feels right and following one's intuition.
• Nonlinear Path to Success: Aaron's career and personal life are marked by a nonlinear journey, where he often had to jump in feet first and figure things out as he went along. This approach led to many successes, despite initial uncertainties.

Memorable Quotes:

1. "We hyper-scaled the family." – Aaron Ross, discussing the rapid growth of his family. (00:03:02)
2. "Emotional intelligence will be one of the defining skills for future success." – Aaron Ross, on the importance of emotional intelligence. (00:08:20)
3. "Love is a skill, not a feeling." – Aaron Ross, sharing his perspective on love and relationships. (00:09:49)
4. "Life is so weird." – Aaron Ross, summarising his view on the unpredictability of life. (00:49:51)
5. "Everyone's doing their best, even when it doesn't look like it, including yourself." – Aaron Ross, emphasising the importance of practicing acceptance and appreciation. (00:50:34)

Tune in to hear Aaron Ross's fascinating insights and stories. Whether you're a leader, parent, or both, there's plenty to learn from his experiences!

"Management" says Doug Brown, "is the most rewarding thing I have ever done professionally."

In his academic life as a molecular biologist, he was the smartest person in the room.

Moving organisations, he discovered that he needed to adapt and to surround himself with the smartest people in the room instead.

Doug Brown shares the ingredients to his management cake, the icing and the cherry on top:

Consistency, Empowerment, Development. Self care. Self recognition.

He suggests that when the going gets sticky, embrace that feeling.

Take on the uncomfortable jobs because there is no better way to learn.

You can find Doug here:

https://www.immunology.org/about-us/our-people/our-team

https://www.linkedin.com/in/doug-brown-679aa044/

https://twitter.com/dougbrown_1

 

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Learn the important things as a New Manager with me here : https://practical-leadership.academy

Binda Patel is the Director of Innovation at the Sutton Trust and the Sutton Trust that champions social mobility through different programs, research and influencing policy, news and opinion. 

She was in the front line when covid sent the world to hell.

She is also a trustee at Arts Emergency, a charity that supports and mentors young people interested in arts and the creative sector. 

Both are important in Binda's eyes and both are linked to her passion for social mobility. 

She has worked with the Diana Award, which gave her with opportunities to grow and develop her skill set. She is also a big advocate for young people who are often not given the platform to share their voices and feelings. 

We discus the impact of covid on the social mobility of young people, and how SuttonTrust did some amazing stuff when it all went to hell. 

I get a little annoyed (!) that our response to covid was to close down all the youth groups, universities, schools, and play parks, which, besides being unnecessary even at the time, has hindered our kids from developing. 

Binda and her team at the Sutton Trust are doing amazing things. 

Be sure to visit them and Binda here:

https://www.suttontrust.com/

https://www.linkedin.com/in/bindabhudia/

Meet Thomas Berglund - hugely experienced CEO & founder at Ocular A/S, entrepreneur turned investor with 22 companies in his portfolio. Hear his take on slowing down, hiring well and Dickens.

Thomas has recruited lots of the wrong people. He shares his ways of avoiding doing this! He advises founders in his companies to slow down.

Find Thomas at: https://www.linkedin.com/in/thomas-berglund-74589b/  thomas.berglund@ocular.no 

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If you want to upgrade your leadership - check out

https://www.practical-leadership.academy/  

Brain-crush alert!

Riffing and role playing with her father on his work challenges, and the product of many mentors - Judy Wairimu has a clear list of five big things managers need to avoid:

1) Over emphasising your own goals - aim to empower others and build their trust instead

2) Have the courage to avoid protecting your own image - ask when you don't know

3) Don't turn competitors into enemies - assume positive intent and look for a 3rd dimension to a challenge

4) Include others in your introspection - bring advisors into your context to help you

5) Don't wait for permission to become a leader.

I have to admit it. I have an enormous brain-crush on Judy Wairimu.

Since Camiel Gielkens kindly introduced us, she's been and continues to be inspirational.

You can find Judy here: https://www.linkedin.com/in/wairimug/

Travel with Beth Ayers, COO at Peak.ai from 7th grade archeology on a journey through self-reflection and learning to find your authentic voice.

The book Beth was talking about is Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work https://amzn.to/3cO8Ct2 

Beth is on LinkedIn: https://www.linkedin.com/in/bethanyayers/ 

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If you want to upgrade your leadership - check out https://practical-leadership.academy 

Gerry Griffin is an author, composer, teacher, entrepreneur and now luthier (maker of guitars).

He's also a storyteller and expert in communications and strategy.

In his illustrious career he has refined his approach to the use of language and leadership and takes us through his way to use language to power your 'self-created', contextual self.

Authentic - comes from Autos Hentes - Greek "Self doing, creating"

Gerry advises

• Find out where you are
• What's your true context?
• How best should you communicate with the people around you

You can find Gerry here:

https://www.linkedin.com/in/gerry-griffin-4301532/

Three essentials of good leadership

1. Never forget your experiences of bad management.
2. Wear the other person's shoes - how would it make them react / feel
3. Manage upwards to create the space for your team to perform - or get the dogs off their backs as Caroline Brent puts it.

A great conversation with a vastly experienced practitioner of the arts and science of management and leadership.

Find Caroline here: https://www.linkedin.com/in/caroline-brent-01b2069/ and

http://thechefpartnership.com | http://humdex.com | http://www.brentconsultancy.com/

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When you're ready - upgrade your management skills with me : https://practical-leadership.academy 

In this episode I  had the pleasure of speaking with Fabrice Desmarescaux, who brought profound insights from his experience in leadership development with McKinsey in Asia.

Fabrice shared his holistic approach to leadership which encompasses not just business performance but the human elements that drive sustainable success. 

He introduced several key concepts for leaders striving to balance their roles with their humanity:

• Leadership Retreats: A method to gain clarity and rejuvenate one's purpose and strategy.
• Four Dimensions of a Balanced Leader: Physical, emotional, mental, and spiritual well-being are essential for a leader to function optimally and compassionately.
• Sustainable Leadership Practices: Advocates for a balanced approach that fosters an environment where employees and leaders alike can thrive.

Fabrice's approach challenges the traditional corporate focus, redirecting leaders towards a path that values both achievement and well-being.

Impactful quotes from Fabrice include:

• "With great power comes great responsibility." Reminding leaders of their influence and duty. (00:06:41)
• "You need to find fulfillment every step of the way because this is a journey, not a destination." A call for persistent self-awareness and presence. (00:08:44)
• "I only need five hours of sleep because I'm so strong and superior... that's complete BS." Debunking the myth of the ever-enduring leader. (00:07:29)
• "Happiness is very fleeting...  fulfillment I think is much more important." Shifting focus from momentary happiness to long-term fulfillment. (00:15:13)

Find Fabrice here:

https://www.desmarescaux.com/

https://www.linkedin.com/in/fabrice-desmarescaux/ 

Buy his book:

https://www.amazon.com/Art-Retreats-Leaders-Journey-Clarity-ebook/dp/B09RQ31S88/ref=sr_1_4

The secret to meeting people where they are, and getting the best out of them revealed! Lucy Griffiths, co-founder of SortYourFuture.com offers an outstandingly simple way to connect with your teams.

And we might just enter into a conversation about why everything you need to know you can learn from Terry Pratchett.

Sorry about that.. When two Pratchett fans join together, they can't help themselves.

You can find Lucy's TedX talk here:

https://www.youtube.com/watch?v=lXvby4h7oGg

She's also available on Linked in: https://www.linkedin.com/in/lucygriffithsuk/

and Twitter: https://twitter.com/lucygriffiths

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When you're ready - upgrade your leadership at:

https://practical-leadership.academy 

In this enlightening episode we're diving deep with author and coach Nancy Ho into: "How to Fill the Void in Your Life."

Nancy, a seasoned life strategist and coach, brings her profound insights into addressing the often-unspoken gaps experienced by successful professionals.

During our conversation, Nancy outlined several key models and methods:

• Exploring Childhood Roots: Investigating how unresolved childhood experiences can influence present feelings and behaviors.
• Addressing Pain Points: Recognizing and acknowledging personal and professional challenges rather than masking them.
• The Facts Approach: Focusing on the undeniable facts of one's situation to guide actions and emotions.

  Impactful Quotes and Timings:

• "It's not about the present problem... it's about the childhood." Exploring how past experiences shape current feelings. (00:06:49)
• "We manage... and then we manage better." On learning and evolving through life's challenges. (00:07:16)
• "Living a life with no regrets." Nancy's life philosophy in her own words. (00:01:37)
• "Despite professional success, I feel this void. I wake up with it." Nancy addresses the deep-seated feelings of emptiness that can persist despite outward achievements. (00:14:56)
• "All our feelings come from thoughts created in the moment." She explains how our immediate thoughts shape our emotions, underscoring the connection between mind and mood. (00:21:29)
• "Thoughts have no power until we give them attention." Nancy highlights the control we have over our mental engagement and the power of our focus. (00:22:33)

 

Nancy mentions the classic short book from James Allen published in 1903 and now in the public domain: "As a man thinketh" available here: https://practical-leadership.academy/as-a-man-thinketh-james-allen/

Find Nancy here:

• https://www.linkedin.com/in/nancy-ho-exec-coach/
• nancyho.net

 

 

In this episode, we are thrilled to have Coach Jim Johnson, an exceptional figure in the world of high school basketball and a master of transforming teams and lives. Coach Johnson shares his inspiring journey and the pivotal moments that defined his leadership philosophy.

He introduces us to his seven key leadership principles, with a strong focus on building trust and clarifying vision.

He emphasizes the importance of aligning words with actions and the power of effective communication in nurturing team culture.

Coach Johnson also details his approach to turning adversities into opportunities, illustrating this with the heartwarming story of his player, J-Mac, whose miraculous game not only uplifted a team but also captured hearts worldwide.

Coach Jim’s 7 keys to effective leadership

1. Clarify Your Vision - Define and communicate a clear personal and team mission to guide actions and decisions.
2. Build Trust - Align words with actions to foster trust and develop plans to actively build and maintain it within the team.
3. Create an Edge - Establish a competitive advantage by encouraging innovation and continuous improvement.
4. Effective Communication - Prioritize listening over speaking and ensure open, honest exchanges that drive team cohesion.
5. Lead by Example - Demonstrate the behaviors and attitudes expected of team members, setting a standard for others to follow.
6. Leave a Profit - Strive to enhance every situation and relationship you encounter, contributing positively to outcomes.
7. Become a Servant Leader - Flip the traditional leadership pyramid by supporting and uplifting team members to foster their growth and success.

 

Impactful Quotes and Timings:

• "Leadership is not about having all the answers; it’s about asking the right questions." - Highlighting his philosophy on leadership. (00:31:36)
• "Respect all people, spread kindness, and serve others." - His mantra for personal and professional conduct. (00:31:46)
• "The best leaders are the ones who are the best servants." - On the essence of servant leadership. (00:24:37)
• "We over me" - Describing his team-oriented approach to success. (00:08:29)

Jim publishes a lot of open content to help his community of leaders. You can find him here:

https://coachjimjohnson.com/are-you-a-master-presenter/

https://www.linkedin.com/in/coachjimjohnson/

https://twitter.com/coachjimjohnson

https://www.facebook.com/CoachJimJohnson/ 

In this episode, I had the pleasure of interviewing Peter Ptashko, a remarkable individual with experience in the world of social enterprises and foundations. Our conversation revolved around two crucial aspects of promoting social change: resilience and authenticity.

Peter's wealth of knowledge and expertise in mentoring social startups became evident as he shared his insights. He emphasized the importance of resilience, explaining how it serves as a driving force for individuals and organizations to overcome obstacles and make a lasting impact. Peter's own journey in the field has taught him that setbacks are inevitable, but it is our ability to bounce back and learn from these challenges that truly propels us forward.

Authenticity, according to Peter, is another key ingredient in effecting social change. He stressed the significance of embracing one's true self and values when working towards a greater cause. By staying true to our beliefs and principles, we can inspire others and create a ripple effect that leads to meaningful transformation.

One aspect of our conversation that particularly resonated with me was Peter's emphasis on the value of lived experience. He highlighted how individuals who have personally navigated significant periods of change bring a unique perspective and understanding to the table. Their firsthand knowledge allows them to connect with others on a deeper level and provide invaluable guidance and support.

We also delved into the concept of sustainability, which Peter believes is crucial for long-term social change. He challenged the current systems and called for progressive actions that prioritize the well-being of both people and the planet. By adopting sustainable practices and questioning the status quo, we can create a more equitable and inclusive society.

As our conversation drew to a close, Peter had a powerful message for global audiences. He encouraged individuals to embrace their authenticity and use it as a catalyst for change. By being true to ourselves and our values, we have the power to make a significant impact in our communities and beyond.

--

Peter mentioned this summit:

IDGs: https://idg-summit-2023.confetti.events/   Contact details:    Peter@cambioconsultancy.uk X: @PeterPtashko X: @CambioCulture IG: PeterPtashko IG: CambioConsultancy http://linkedin.com/in/peter-ptashko-frsa https://cambioconsultancy.uk    ---  If I can help you as a management team coach or mentor - get in touch:  https://practical-leadership.academy 

Josh Novelle is an analytical people person. And a former long-haired Metal fan. And a welder. (Different type of metal...)

He's also a pragmatic business leader who annoys the heck out of people by asking "why". A lot. 

We talk about 

• Being a custodian of talent
• Tours of duty
• People unit economics
• The impossibility of objective decision making

and more.

Join me for a fascinating tour of the inside of a fascinating person and learn how he spots the warning signs of dysfunction in organisations and why he's grateful for his teenage laziness.

Find Josh here:

https://www.linkedin.com/in/joshnovelle/ 

I will help you to improve the performance of your new managers: https://practical-leadership.academy  

Today I'm joined by Monique Carayol, a leadership coach and consultant, who will be discussing the concept of being a brave leader.

Monique starts off by explaining that being a brave leader goes beyond just being fearless. It means practicing authentic, compassionate, and inclusive leadership. Her vision is to create a global movement of brave leaders who empower others to reach their full potential.

One of the key points Monique highlights is the importance of teaching and supporting leaders on their journey. She believes that by challenging negative thoughts and intentionally catastrophising, leaders can overcome their fears and become more courageous in their decision-making.

Monique shares a powerful tool that she uses with her clients - asking the question, "Is it true?" This simple question helps challenge false beliefs and allows leaders to see situations from a different perspective. By questioning the validity of their thoughts, leaders can make more informed and rational decisions.

Understanding the emotions and thoughts of team members is another crucial aspect of being a brave leader. Monique emphasises the value of active listening and creating a safe space for open communication. By truly understanding their team members, leaders can build trust and foster a positive work environment.

Seeking advice from senior leaders is another valuable tip she shares. Monique believes that learning from those who have already walked the path of leadership can provide valuable insights and guidance. By seeking advice and mentorship, leaders can continue to grow and develop their own leadership skills.

If you want to connect with Monique and learn more about her work, you can find her on LinkedIn. She is also a co-founder of the Bravery in the Boardroom movement, which aims to inspire and empower leaders to be brave in their decision-making.

• Your New Avenue - https://www.yournewavenue.com/
• LinkedIn - http://www.linkedin.com/in/monique-carayol
• Twitter – http://www.twitter.com/moniquecarayol
• Bravery in the Boardroom - http://www.braveryintheboardroom.com/
• Bravery in the Boardroom - Bravery in the Boardroom: Overview | LinkedIn
• Bravery in the Boardroom - Bravery in the Boardroom (@BraveryITB) / Twitter

-------

Building a Movement of Brave Leaders [00:01:01] Monique Carrillo discusses the importance of brave leadership and building a global movement of brave leaders.

Teaching and Supporting Others [00:02:49] Paul and Monique emphasize the role of teaching and supporting others as a way to learn and build a movement of brave leaders.

Dealing with Fear and Doubts [00:07:41] Monique shares strategies for dealing with fear and doubts, including visualizing worst-case scenarios, seeking support, and chunking down challenges.

The power of catastrophizing [00:10:35] Discusses how humans tend to catastrophize situations and make irrational decisions based on false assumptions.

Challenging negative thoughts [00:11:27] Explains the importance of questioning the validity of negative thoughts and not letting them hold you back.

Understanding and connecting with others [00:14:14] Highlights the significance of genuinely asking people how they are feeling and actively listening to understand their perspective in leadership.

Asking for Advice [00:20:51] The speaker discusses the importance of seeking advice from managers and seniors when stepping up to the next level in their career.

The Power of Listening [00:21:22] The speaker emphasizes the value of listening and understanding in a new leadership role, rather than jumping to prove oneself.

Recommended Books [00:22:44] The speaker recommends two books, "Spike" by Renee Carrillo and "The Promise of Giants" by John Amaechi, which provide practical advice on effective leadership based on strengths.

Jimmy Burroughes, a former British Army captain turned Business Leadership Management coach.

Jimmy shared his journey from his first management role during the Gulf War to becoming a coach, and we bondedn on the importance of focusing on the basics and building on solid ground. (A house built on sand...)

He described the leadership training at Sandhurst, which is all about building trust, consensus, communication, and connection. He says that a leader's job is to seek ideas and input and gain subject matter expertise from those around them, but that the responsibility to make the decision ultimately rests with the leader.

We also discussed the importance of building trust in the workplace, starting with safety, both physical and psychological. Jimmy shared his seven-point plan for building trust, which starts with safety, followed by authenticity, listening, embracing different perspectives, challenging assumptions, staying focused, and following through.

We wrapped up the conversation with five practical takeaways from the podcast, including focusing on the basics, being humble, communicating and connecting, seeking input, and taking responsibility.

I hope you enjoy this episode as much as I enjoyed making it.

Come with me and let's dive in and drink from Jimmy's fountain of hard-earned wisdom.

You can find Jimmy here:

jimmyburroughes.com | https://www.linkedin.com/in/jimmyburroughes/

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When you're ready for that promotion - join my new manager masterclass here:

https://practical-leadership.academy 

Leading a vital part of the UK's national infrastructure - serving over 2 million citizens - Neil Odin has climbed the Fire Service career ladder (his words...) and leads a £90M organisation with 60 fire stations and 2,000 people.

Neil has been a career firefighter for over 30 years. He has to re-certify every year, keep up with his people on the front line, and advises everyone to lead from the heart.

Who you are, comes first. If you fake it, it's you who'll suffer.

Our conversation covered managing the balance of high resilience and redundancy with tight budgets. Keeping his teams focused and morale high as they negotiate for a national firefighter pay rise (with the threat of strike action looming).

He shares how he stays close to the front lines despite, or because of his position.

A fascinating conversation with a vastly experienced leader.

Subscribe and join me today.

You can find Neil here: https://www.hantsfire.gov.uk/about/our-organisation/chief-fire-officer/

https://www.linkedin.com/in/neil-odin-qfsm-137a936/

The book he recommended was: The Heart Aroused by David Whyte - https://amzn.to/3CuO95g

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When you're ready - upgrade your management skills with me: https://practical-leadership.academy 

The expert view on Tight-Loose-Tight. How to set goals and objectives, free people to do the work their own way, and hold them to account.

How to start with TLT and an answer to "I can't trust people to be free! My team is full of idiots!". Bonus section on how to be influential!

Find Rune here: https://www.linkedin.com/in/ulvnes/

And Liz here: https://www.linkedin.com/in/lizguthridge/

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When you're ready, upgrade your leadership with:

https://practical-leadership.academy

 

In this episode of the Practical Leadership Podcast, I chat with Louise Kennedy, the dynamic Managing Director of Oculus HR. Louise has built her career around 'real' HR, moving beyond the typical transactional functions to create meaningful, growth-oriented HR strategies.

We dive deep into her journey, from her early days in manufacturing to establishing her award-winning HR consultancy. Louise shares how Oculus HR supports businesses of all sizes, focusing on creating robust cultures and sustainable growth.

We explore several key models and methods that Louise and her team use to transform HR from a back-office function to a pivotal component of business success. One of the standout programs discussed is the "Rising Stars" program, designed to identify and nurture high-potential employees, ensuring they are equipped to lead the company forward.

Louise emphasizes the importance of understanding and addressing employee personal challenges, promoting emotional intelligence, and fostering a positive, inclusive culture. Her insights on how to prioritize personal well-being for success are particularly resonant, as she believes that a leader's health and balance are crucial to their effectiveness.

Join us as we uncover the secrets behind 'real' HR and how it can drive your business to new heights.

Key elements from the episode

1. Understanding employee personal challenges

• • "You don't know what people have gone through before they come to work. For instance, we had an employee whose wife was diagnosed with ADHD and autism, and it significantly impacted his work life." (17:22)
  • Louise stresses the importance of recognising the personal challenges employees face and creating a supportive environment to help them manage these challenges effectively.

2. Empowering employees' leadership role

• • "We implement emotional intelligence assessments and training, focusing on self-confidence, resilience, and optimism to build better leaders." (11:13)
  • Louise talks about how developing emotional intelligence in leaders is crucial for fostering a respectful and effective work environment, which in turn empowers employees to take on leadership roles confidently.

3. Inside a 'rising star' program

• • "Our Rising Stars program identifies high-potential employees and supports their development through emotional intelligence training, mentorship, and project assignments." (13:50)
  • This program is designed to cultivate future leaders by providing structured growth opportunities and aligning their development with the company’s strategic goals.

4. Prioritise personal well-being for success

• • "Nourish your body and nurture your soul. Over the past 18 months, I've incorporated yoga, walking, and other activities into my routine to become the best version of myself." (22:37)
  • Louise underscores the importance of personal well-being, advocating for practices that enhance physical and mental health as foundational to professional success and leadership effectiveness.

This episode is packed with practical advice and real-world examples that illustrate how HR can be a driving force in business growth. Don’t miss out on Louise Kennedy’s invaluable insights into creating a thriving, people-centric organisation.

High-energy human and non-stop builder of people and businesses, Allan Costa shares how he builds purpose for his teams and meets people where they are.

We cover neurodiversity, human centered leadership and generally getting people to do their best so you can deliver results. 

Find Allan on LI: https://www.linkedin.com/in/allancosta/ on Insta: @AllanCostaReal and at allan@allancosta.com

------

When you're ready, upgrade your leadership:

https://practical-leadership.academy 

In this episode, we dive deep into the art of decision-making with Adam Boddison, a leader with extensive experience in project management. Together, we explore how managers and leaders can develop confidence in knowing when they’ve found the right answer. Decision-making is a crucial skill for any leader, and Adam shares practical strategies and insights that help clarify this often complex process.

Key Takeaways:

1. Decision-Making Isn’t Just About Data
2. Adam emphasizes that while data is important, relying solely on it can lead to indecision. Leaders need to combine data with intuition, experience, and context to arrive at well-rounded decisions.
3. The Importance of Asking the Right Questions
4. Before making a decision, leaders should focus on asking the right questions. Adam discusses how framing a problem correctly can uncover the most valuable insights, leading to better outcomes.
5. Confidence in Uncertainty
6. No decision will ever be 100% risk-free. Adam talks about how leaders must learn to be comfortable with uncertainty and trust in their judgment, even when all the answers aren’t immediately clear.
7. Knowing When to Act
8. One of the biggest challenges leaders face is knowing when to make a decision and when to wait for more information. Adam shares his approach to balancing urgency with patience, ensuring that decisions are made with both speed and care.
9. The Role of Collaboration in Decision-Making
10. Decision-making doesn’t happen in a vacuum. Adam highlights the importance of involving your team and stakeholders in the process. Collaboration brings diverse perspectives that can illuminate blind spots and lead to more robust decisions.

 

 

Memorable Quotes:

• "Data gives you part of the picture, but if you wait for all the data, you might miss the window to act."
• "Asking the right questions upfront changes everything—it’s about framing the problem correctly."
• "It’s not about eliminating uncertainty, it’s about leading with confidence in the face of it."

 

 

Actionable Insights:

• Trust your instincts: Data is important, but your experience and gut feelings are crucial too. Use them together to guide your decisions.
• Collaborate effectively: Don’t make decisions in isolation. Seek input from your team to get a broader perspective.
• Be decisive: Don’t wait for perfect information—it rarely exists. Learn to make decisions with the information you have.

 

https://www.apm.org.uk/about-us/profile/professor-adam-boddison/

https://www.linkedin.com/in/adamboddison

_______________________________________________________________

When you're ready to take the next step in empowering your managers and driving team performance, I'm here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.

• 2 x 30 minutes a week over 9 weeks - live expert led virtual sessions + group coaching to deal with the real challenges.

 

This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.

In the meantime, you can start making an impact right away:

>>> Download your free guide: '5 Steps to Transform Your 1-to-1s'

Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)

If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!

https://practical-leadership.academy/

Join me in this remarkable 1 hour special episode with Jo Owen on a wide ranging conversation covering:

• The mindset of highly effective leaders: Elon Musk, ruthlessness and obsession - is it a bug or a feature?
• The Hybrid work revolution - Autonomy, Accountability, Ambiguity Seeking and following inspiration
• Having the 'success' conversation

Jo Owen has worked with over 100 of the best, and a couple of the worst, organisations on our planet.

He is a founder of eight NGOs which have a collective turnover of £100 million annually.

He led businesses in Japan, North America and Europe; he created a business bank; he was a partner at Accenture and is one of the founders of Teach First which is now the largest graduate recruiter in the UK.

His career highlights include:

• putting the blue speckle in Daz
• becoming the best nappy salesman in Birmingham
• getting sued for $12 billion (when a billion was worth something)

He also worked with tribes over fifteen years across the world to discover how they survive and succeed, and what businesses can learn from them.

Jo is the only person to winner the Chartered Management Institute gold award four times for his books.

He has written twenty books on leadership and management which run to over 100 global editions.

His titles include How to Lead, Global Teams, Tribal Business School and the Mindset of Success.

His latest book is out now "Smart Leadership".

Find Jo here: https://amzn.to/3YjYafR

https://www.ilead.guru/

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I will help you to improve the performance of your new managers: https://practical-leadership.academy

The astonishing Kim Abbot shares how she learned to motivate volunteers running her first social enterprise in India aged just 21.

A mechanical engineer by training, she's spoken in front of the UN, helped build artificial hearts and done it all scared witless.

She's redefining the term Millionaire to mean someone who has helped impact the lives of a million people.

Kim's company, Vested Impact, has taken 100 million data points and is using them to bridge the gap between impact and corporate finance to solve some of the world's greatest problems.

You can find Kim here: https://www.vestedimpact.co.uk

https://www.linkedin.com/in/kimberley-abbott-17141427

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Managing in a remote or hybrid environment is hard. Learn how to make it easier with me:

https://practical-leadership.academy

🎙️ Welcome to Leadership That Sells!

If you’ve been listening for a while, you’ll notice something’s changed—this podcast has a new name and a sharper focus. We’re now Leadership That Sells, a show dedicated to helping sales managers lead with confidence, drive performance, and unlock their team’s full potential.

Why the shift? After working with sales managers, revenue leaders, and business development pros, it’s clear that great selling doesn’t automatically mean great leadership—yet most new sales managers get little to no leadership training. In a world where AI is changing the sales game, leading people is the real differentiator. Sales leadership is one of the most overlooked yet powerful levers for business growth.

In this episode, I break down: ✅ Why the podcast is evolving and what you can expect going forward ✅ The critical skills sales managers need to lead and inspire performance ✅ Upcoming episodes covering feedback, coaching, accountability, and more ✅ How you can develop your leadership skills—whether through self-paced learning, live cohorts, or exclusive masterclasses

👉 Want to lead with confidence and drive better results? Check out The Leadership That Sells Playbook at https://practical-leadership.academy with self-paced courses, live cohorts, and exclusive masterclasses, there’s an option that fits.

🎧 Hit play and let’s dive in.

 

Technologist to banker to founder, crypto trader to venture studio MD, Osmin Callis has managed to chart a course through her career to walk the red thread of technology that has interested her from an early age.

She's thankful that she did the hard work when it mattered when she was younger person and talks about how important it is to build trust before you do anything else.

Her approach to selecting people to manage others is refreshing - it's not always the "best" in role that's going to do well in the management hot seat.

She thinks we should look for empathy, approaches to accountability and an ability to get the best out of people. It's an underrated skill set she says.

Join me for another fascinating conversation!

You can find Osmin here:

https://www.linkedin.com/in/osmincallis/

https://twitter.com/CallisOsmin

https://www.blockventures.studio/

--------------

When you're ready - upgrade your management skills at:

https://practical-leadership.academy 

In this great episode, I had the pleasure of interviewing Nelson, the brilliant CEO and co-founder of How Now. As we delved into his  journey as an entrepreneur, I couldn't help but be inspired by his unwavering determination and passion for creating something extraordinary.

Nelson talks about the significance of finding the perfect individuals who share the same vision and values when it comes to building a business. Drawing parallels between the art of filmmaking and the process of entrepreneurship, he shed light on the power of storytelling and how it can ignite a fire within individuals, propelling them to execute the grand vision.

One aspect that truly resonated with me was Nelson's approach to managing people and cultivating a thriving team. He stressed the importance of setting clear expectations, creating an environment that fosters success, and nurturing a sense of collective effort. It became evident that Nelson's leadership style revolves around empowering his team members, allowing them to flourish and contribute their unique talents to the overall success of the organization.

Furthermore, Nelson enlightened us on the significance of delivering relevant and accessible learning experiences within the workplace. He passionately discussed the utilization of AI technology to personalize learning and track skill development, ensuring that each individual's growth is nurtured and supported. It was refreshing to hear his advocacy for a shift towards an outcome-centric mindset, where incentives are aligned with desired results, ultimately driving the organization towards greater success.

https://www.gethownow.com/team-hownow

https://www.linkedin.com/in/nelsonsivalingam/ 

We've take a bit of a break over summer - but now, roaring back to life with some outstanding individuals sharing their hard-won knowledge and experience with us.

Let's find out what's coming up in the Practical Leadership Podcast:

• 18 Sept - Dominique & Ellen - talk about WUSUT - how to age gracefully over 50 (Wake up, shake up, Thrive!)
• 25 Sept - Myles - on expressing your inner genius!
• 2 Oct - Barry - helps us survive the future of work
• 9 Oct - Garin - living life with no regrets
• 16 Oct - Helen - strengthening your strengths - learning well
• 23 Oct - Tajan - cures impostor syndrome
• 30 Oct - Nelson - reskilling & upskilling your team
• 6 Nov - Monique - Being brave and facing your fears
• 13 Nov - Tom - shaping culture through teamwork

Peter Thomson is the UK's most prolific business development author with immense experience in the field.

His story is fascinating as thought he had he retired at 42, only to have to reinvent himself when the sale of his business went pear-shaped.

We have an enlightening discussion about the profound impact of personal identity on one's level of success.

It's a concept that people will "never consistently do who they are not."

This understanding will frame much of our discussion and the insights shared.

We delve deep into the role of identity in personal development, particular in training. The conversation reveals how our identity shapes our values and beliefs, and ultimately determines the long-term change and success we achieve.

Peter shared his perspectives on how training should be viewed and approached.

There is an emphasis on understanding how to align the skills, knowledge, and expertise we're teaching someone with who they are.

This revelation is based on the understanding that people are consistent with who they are, and tend to resist who they are not.

So the efficacy of training lies greatly in how much it resonates with the person's identity.

This information would be incomplete without giving a synopsis of Peter’s insightful book 'PAID'.

It provides guidance on how to leverage the discussed concepts, the keywords being: pricing oneself appropriately, positioning as an expert, providing valuable content, and growing a client base. How do you ensure you're paid what you're worth?

Then we dig into strategies for execs looking to move from formal employment to independent consulting.

Peter gives a detailed explanation of a successful approach, from the importance of providing incredible value, to setting the right price for the value delivered.

There's a lot to learn here. We also talk about ways you can expand your client base, with emphasis on optimising your referral process.

Rather than focusing on irregular referrals, setting up a systematic referral process tremendously boosts growth. The keyword for a successful referral system is personal introductions.

Find Peter here:

https://thepaidbook.com/

-------------------------------------

If I can help with training or coaching your management team - get in touch: https://practical-leadership.academy/

Interviews with 100 real, practical leaders on their experience and best practices of real, practical leadership.

Short, useful sessions with a clear, useful takeaways.

I hope you enjoy the series.

Paul

https://practical-leadership.academy

I had the pleasure of interviewing Dre Baldwin, an athlete, author, speaker, entrepreneur, and CEO of WorkOnYourGame.

In this episode, Dre discusses his background as a walk-on basketball player and how he overcame setbacks and challenges to become a successful entrepreneur.

He shares his insights on developing mental toughness, building confidence, and the importance of discipline and personal initiative.

Dre also talks about the mindset and strategies he used to transition from the sports world to the business world.

- Mindset: Dre emphasizes the importance of having a clear vision and a strong reason for pursuing your goals. He explains that mindset is a key factor in achieving success and overcoming challenges.   - Structure and Discipline: Dre emphasizes that discipline is the foundation of success. He explains that having a structure in place and following it consistently helps build discipline and makes it easier to achieve desired outcomes.   - Borrowing Confidence: Dre discusses the power of mirror neurons and how watching someone confident can inspire and influence your own confidence. He suggests observing and learning from successful individuals in order to emulate their mindset and performance.   - Performance and Results: Dre emphasizes the significance of performance and results in any endeavor. He stresses the importance of setting clear goals, developing strategies, implementing systems, and ensuring accountability to consistently achieve desired outcomes.

Tune in to learn from Dre's experiences and discover how to apply these principles to your own journey.

You can find Dre Baldwin on every social media platform, and for more comprehensive coaching and resources, visit his website.

You can get Dre's free book, The Third Day 📕: http://ThirdDayBook.com 

Work On Your Game University: http://www.WorkOnYourGameUniversity.com   And here's a link to a FREE training to increase business without working harder: http://www.WorkOnYourGame.net   And Dre's text number to get his FREE #MondayMotivation text 📲: 1.305.384.6894   Here are Dre's social media links –   http://LinkedIn.com/in/DreAllDay http://Facebook.com/WorkOnYourGame  http://Twitter.com/DreAllDay http://Instagram.com/DreBaldwin http://YouTube.com/Dreupt http://DreAllDay.com   ------------------ If I can help with training or coaching your management team - get in touch: https://practical-leadership.academy/

Are you successful but unfulfilled? Chasing goals but feeling empty inside? Colleen Slaughter knows that fulfilment, not just success, is the real key to making an impact. This episode dives into how to align purpose with leadership, tapping into deeper fulfillment that fuels both personal and professional transformation.

Episode Highlights

1. From Kentucky to France: Overcoming the 'Not Good Enough' (00:01:02) Colleen shares her journey from small-town Kentucky to France with no job or money, and the insecurities she faced along the way. This is where we first learn about the powerful forces that drove her—a need to succeed mixed with a fear of failure. "I was an insecure overachiever. I had the NG's—the 'not good enoughs'.” - (00:01:24)
2. The Dark Side of Drive (00:03:02) A relentless drive can backfire, especially when self-expectation becomes too harsh. Colleen shares how the same energy that pushes her to succeed can also create challenges in her relationships. "When I'm hard on myself, I can be hard on others. It makes it harder for people to be around me." - (00:03:02)
3. Balancing Strengths and Self-Awareness (00:05:01) Recognising your strengths is vital, but overusing them can push people away. Colleen explores how self-awareness and knowing when to dial things back can make you a better leader. "Being aware of your traits allows you to avoid alienating others, while still pushing yourself to grow." - (00:05:43)
4. The Power of Imperfection: Mandela’s Mindset (00:07:19) Perfection is a myth. Colleen references one of her favourite quotes from Nelson Mandela: “I never lose, I either win or I learn.” This mindset shift is crucial for leaders who need to focus on growth over perfection. "Failure is just a lesson disguised." - (00:07:39)
5. Leadership Through Love and Duty (00:13:32) Paul and Colleen dive into the uncomfortable territory of discussing love in leadership, drawing on C.S. Lewis' four types of love to highlight the importance of Agape—selfless love. "Agape is the selfless willing of good for others. And any leadership approach has to come from that place." - (00:15:00)
6. Purpose Beyond the Paycheck (00:16:30) Fulfilment comes from within, not from external markers like money or titles. Leaders who find this alignment make more significant impacts and inspire their teams to do the same. "I have the cars, the houses, but I'm miserable—so clearly, it’s not the outside trappings that bring joy." - (00:16:55)
7. Colleen’s Three-Step Framework for Fulfillment (00:19:02)

• Clarify Your Values: Know what matters to you at the core.
• Commit to One Practice: Choose one value and focus on living it daily.
• Remember Your Worth: Fulfillment comes when actions align with who you truly are.

"Fulfillment isn't a 'one and done'—it’s about living your values every day." - (00:22:11) Resilience and Patience: The Unsexy Truth (00:24:22) Colleen admits that she struggles with patience, but it’s a core part of resilience. Being patient with yourself and others builds the foundation for long-term success. "Patience serves a purpose larger than just achieving goals—it helps draw people in, aligning them with a bigger mission." - (00:24:25)

Key Quotes

• "You can't give what you don't have. If you're not fulfilled, how will you impact others?" - (00:25:58)
• "Leadership isn’t about being the vessel; it's about becoming the conduit." - (00:14:34)

Chapters

• 00:01:02 – From Kentucky to France: Overcoming the 'Not Good Enough'
• 00:03:02 – The Dark Side of Drive
• 00:05:01 – Balancing Strengths and Self-Awareness
• 00:07:19 – The Power of Imperfection: Mandela’s Mindset
• 00:13:32 – Leadership Through Love and Duty
• 00:16:30 – Purpose Beyond the Paycheck
• 00:19:02 – Colleen’s Three-Step Framework for Fulfillment
• 00:24:22 – Resilience and Patience: The Unsexy Truth

Call to Action If you want to align your values with your leadership practice, explore more about Colleen Slaughter’s work on BolderMoves.com. You can also find her on LinkedIn for her weekly insights on bold leadership.

https://www.linkedin.com/in/colleenslaughter/ 

 

Teaching taught him to be prepared for anything! (Has he met my kids?)

Knowing you don't have to know the answer helped him become a better manager.

Faris Aranki, CEO of Shiageto consulting is an advocate of Pre-Mortems (a great technique for avoiding disaster by thinking through risks in advance).

He also suggests that you can build a relationship faster than you might think. There are a few things he does to force the relationship to evolve at speed:

• Find something - anything - in common
• Find joint tasks to work on (force this if you're the boss)
• Set people up to learn together by making the tasks more challenging than they might expect

As a learner by nature - Faris also suggests making whatever you absorb stick by either: Doing it again and again, Speaking about it to an audience, or Writing it down multiple times.

You can find Faris here:

https://www.shiageto.com/

https://www.linkedin.com/in/farisaranki/

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Raise the potential and productivity of your new managers with my New Manager coaching: https://practical-leadership.academy

We talk about a lot. I've never met a neurodivergent leadership developer before. 

In this great episode, Kene Erike and I discuss the significance of the number 33, mental maturity, goal-setting, and the importance of having a purpose. 

We cover the need for introspection and self-awareness, as well as the value of creating systems and habits that help achieve goals. 

Kene shares his work with the neurodiverse community, helping them maximise their potential and overcome challenges. 

He also talks about his upcoming audiobook, which focuses on building stronger relationships and fostering cooperation.

Don't miss it.

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You can and should find Kene here:

https://keneerike.com/

https://justtaptheglass.com/

Insta: @k.e.consulting

In this episode, I had the pleasure of chatting with Mike Pino, a futurologist, about the future of work and the challenges that new managers face in today's business environment. Here are some of the highlights from our conversation:

- We talked about how technology is changing the job market and what that means for the future of work.

- Mike stressed the importance of insight and wisdom in the knowledge age, and how these qualities can help leaders navigate uncertainty and change.

- We also discussed the challenges of communication in a hybrid work environment, and how leaders can adapt to ensure their teams stay connected and engaged.

- Throughout our conversation, we emphasized the importance of effective communication, social sensitivity, and continuous learning in leadership.

- Mike shared some great insights on how testing and learning can help leaders deal with uncertainty and volatility, and how this skill can increase social sensitivity and improve communication.

Overall, it was a fantastic conversation, and I hope you enjoy listening to it as much as I enjoyed recording it!

Find Mike here: https://www.linkedin.com/in/mikepino/ 

TIMESTAMPS

[00:01:08] The Future of Work | Discussion on the impact of technology on jobs and the future of work.

[00:03:50] Insight and Wisdom in the Knowledge Age | Importance of insight and wisdom in the knowledge age, and the value of applied knowledge towards wisdom.

[00:08:24] Challenges for New Managers | The challenges faced by new managers in the current business environment.

[00:08:37] New Manager Challenges | Mike discusses the challenges faced by new managers in the current business environment, including economic uncertainty, remote work policies, and managing equitably.

[00:13:29] Digital Mindset for Managers | Mike introduces the concept of a digital mindset for managers, including the importance of presence, immediacy, and trust. He also discusses the use of strategic ambiguity in communication.

[00:16:38] Building Connection through Communication | Mike provides an example of how to use communication to build connection and trust, emphasizing the importance of tone and context in remote work environments. Paul points out a flaw in the concept.

[00:17:29] New Manager Challenges | The challenges faced by new managers in the current business environment, including unintentional ambiguity and the importance of clear communication.

[00:17:38] Communication Skills for Future Leaders | The importance of being able to articulate oneself succinctly, clearly, and in a way that is actionable, and how this skill will separate different kinds of leaders over time.

[00:20:56] Leadership in the Knowledge Age | The changing nature of leadership in the knowledge age, including the need to ask tougher questions, work through complexity, and learn faster, as well as the importance of understanding one's place in building the customer experience and delivering on the impact for the business.

[00:26:01] Asking Tough Questions | The speakers discuss the importance of asking tough questions and how to frame them properly to get the desired answer.

[00:28:23] Social Sensitivity in Leadership | The speakers talk about the importance of social sensitivity in leadership, including understanding power dynamics and creating moments for team performance.

[00:30:50] Recommended Books | Mike shares four books he is currently reading, including "Mix Signals" and "Awe: The New Science of Everyday Wonder." Paul also shares some of his favorite books, including "How to Win Friends and Influence People" and "Think and Grow Rich."

[00:33:35] Abductive Reasoning | Mike Pino discusses the importance of abductive reasoning in the knowledge age, and how it is becoming more critical for us to experiment and learn fast to act on something.

[00:35:52] Applied Knowledge and Wisdom | Paul and Mike Pino talk about how applied knowledge eventually becomes wisdom, and how wisdom is not just pure logic, but a very human and learned thing.

[00:36:58] Finding Mike Pino | Paul asks Mike Pino how people can find him and how he can help them, and Mike Pino shares his LinkedIn and Twitter handles, as well as his fascination with amphibians.

After an early career that included predicting oil spills and hurricanes, Dan Thompson moved onto predicting revenue forecasts. I'm not sure which one is harder...

At Kluster they crafted an intentional management culture that Dan and his team have spent a lot of time creating.

He's a theoretical physicist, CEO and co-founder of the company and walked me through his three-pillar approach to management:

Frameworks - understand your role, the company structure and the boundaries of what you can and can't do.

Process - the recurring events that help you set goals and hold people accountable - transparently.

Culture - the business of the business. How you operate as a team member.

He has a clear way to build and importantly maintain culture and has adopted a "How to work with Dan" guide for his reports.

Subscribe and join me to listen and learn from Dan as he explores why culture matters and how to build a good one!

Find Dan here: https://www.linkedin.com/in/dan-thompson-kluster/

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When you are ready to upgrade your management skills:

https://practical-leadership.academy 

Michael Hanson's dad taught him to "just do it".

He thinks we need to start with our own purpose before helping others find theirs.

Through a distinctive and varied career so far, covering four countries and teaching, being a talent scout, political consultant and now successful entrepreneur, Michael says Humility was his best and hardest lesson.

Socrates' wisdom "I know that I know nothing" together with avoiding making assumptions about people drive him and his business.

Find Michael here:

https://www.linkedin.com/in/michael-hanson-/

https://growthgenie.co/

 

In this podcast episode, I had the opportunity to interview Tajan Renderos, a remarkable leadership development coach, author, and trainer. Tajan shared her journey with me, shedding light on her path to becoming a coach and delving into her specialization in leadership development. It was fascinating to hear about the challenges she faced when transitioning from an individual contributor to a people manager, and how she overcame them. One particular topic that resonated with me was her advice on conquering imposter syndrome, which I found valuable.

Towards the end of our interview, Tajan expressed gratitude to her younger self for having the confidence to pursue her interests and embark on this incredible journey. It was a powerful reminder of the importance of self-belief and taking risks in order to achieve our goals.

For those who are interested in connecting with Tajan, she can be found on LinkedIn, where she regularly shares valuable content. Additionally, her website is a treasure trove of resources and insights that can benefit anyone looking to enhance their leadership skills.

See her recent TEDx talk here.

www.tajanrenderos.com

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*The journey to becoming a coach [00:00:57]*  Tajan Braithwaite Renderos discusses how she discovered her passion for coaching and the process of formalizing her training.

*Transitioning to people management [00:03:34]* Tajan shares her experience of moving from an individual contributor to a people manager in a public health consulting company.

*Addressing imposter syndrome [00:05:20]* Tajan explains the common struggle of imposter syndrome among first-time managers and provides mechanisms to challenge self-doubt and build confidence.

*The Imposter Phenomenon and Tough Conversations [00:11:07]* Discussion on the imposter phenomenon and the importance of developing skills for having tough conversations.

In today's episode, "How to Shift Your Organisation from Fear to Love," we're joined by Malti Bhojwani, a seasoned executive coach and author, who shares her expert insights on transforming workplace environments.

Malti introduces us to impactful frameworks for fostering a shift from fear-based to love-based organizational culture.

She emphasizes the importance of leaders beginning this transformation by introspecting and shifting their own mindsets.

Key steps include:

• Creating Vision and Tension: Identifying a 'promised land' or a 'burning platform' to motivate change.
• Evaluating Current Practices: Assessing current behaviors and practices against desired outcomes.
• Adopting Love-Based Practices: Encouraging behaviors rooted in trust, transparency, and accountability.

great quotes:

• "Organizations don't transform. People do." Highlighting the focus on individual change within organizational transformation. (00:02:28)
• "From fear, including micromanagement and control, to love, which includes accountability and trust." Discussing the shift from restrictive to expansive organizational practices. (00:05:04)
• "Behaviors are driven by mindset." Underscoring the need to change underlying beliefs to alter behaviors. (00:03:45)

This episode is a must-listen for leaders looking to cultivate a more dynamic and supportive workplace atmosphere.

Join us as we explore how to navigate this crucial shift in organizational culture.

Find Malti here:

• https://maltibhojwani.com/
• https://www.facebook.com/MaltiBhojwaniProfessionalLifeCoach
• https://x.com/MaltiBhojwani
• https://www.youtube.com/maltibhojwani
• https://in.pinterest.com/maltibhojwani
• https://www.instagram.com/maltibhojwani/

In my latest episode, I had the pleasure of talking with Molly Johnson-Jones, CEO of Flexa, about how to truly embrace and make the most out of flexible working. Flexa is a company that specializes in helping organizations create genuinely flexible working environments, and Molly has some fantastic insights to share.

Molly and I discuss the importance of setting clear expectations and frameworks to help employees thrive in a flexible environment. We delve into the common misconceptions about flexible working and the importance of transparency in job descriptions. We also touch on how crucial it is for senior leadership to role model flexibility and lead with trust.

Are you curious about how to improve your organisation's flexible working culture or want to learn more about the benefits of offering genuine flexibility to your team? Then this episode is perfect for you! Molly's enthusiasm for flexible working is infectious, and her insights are invaluable for any leader looking to create a more adaptable and resilient workforce.

So, grab your headphones and join us for an engaging and informative conversation that will have you rethinking your approach to flexible working. Don't miss out on this chance to learn from a true expert in the field! Listen now to the Practical Leadership Podcast's latest episode with Molly Johnson-Jones. You can find Molly here:

https://www.linkedin.com/in/molly-johnson-jones/

https://flexa.careers/

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Perform better as a new manager - or learn to get promoted for the first time - visit : https://practical-leadership.academy

In this episode of The Practical Leadership Podcast, I’m joined by Doug Davidoff, CEO of Lyft Enablement and author of the Revenue Acceleration Framework. Doug is an expert in helping mid-sized companies align their sales, marketing, and customer success teams to drive growth—without the complexity. With over 1,500 companies under his belt, he shares practical, hard-earned wisdom that you can implement immediately to simplify processes and grow faster.

Key Highlights:

• Sales Management as a Growth Lever: Doug discusses how most sales managers are accidental managers—they’ve been promoted because they were excellent sellers, not because they’re trained leaders. He explains why sales managers are a critical lever for scaling a business. Without a clear understanding of their role, complexity increases and growth stagnates. (00:03:59)
• Simplification Over Complication: Businesses often make things unnecessarily complex by adding processes and steps instead of simplifying them. Doug highlights how doing less but with more focus and intent can lead to greater success. (00:09:02)
• The 80/20 Rule in Sales: Doug introduces a new take on the 80/20 rule. Around 10-20% of what your business does is what really matters. Identifying this and doubling down on it is what separates successful companies from the rest. The other 80%? As long as it’s not a disaster, don’t stress it. (00:10:38)
• Why Curiosity is Key for Sales Managers: Sales managers need to approach every problem with curiosity instead of judgment. When they manage from a place of curiosity, they create an environment of openness, leading to better problem-solving and team performance. (00:12:25)
• Empathy and Flexibility: Doug stresses the importance of empathy in leadership. Sales managers need to understand that each team member is different, and success comes from adapting your coaching style to fit the individual, while maintaining a strong underlying sales process. (00:13:59)
• The Power of Process: Doug argues that a well-structured process unlocks creativity, not stifles it. Good management and clear processes enable teams to perform at their best, offering flexibility while maintaining consistency in results. (00:25:35)

Key Quote: "Scale isn't just about getting bigger. It's about getting more predictable with less cost. If you're working harder and seeing less success, you're not scaling—you're just growing inefficiently." – Doug Davidoff (00:07:39)

Chapters and Timestamps:

1. Introduction to Doug Davidoff and Lyft Enablement – 00:00:00
2. Accidental Sales Managers: A Critical Growth Lever – 00:03:59
3. Scaling with Simplicity: Doing Less with More – 00:09:02
4. The 80/20 Rule: Focus on What Really Matters – 00:10:38
5. Curiosity Over Judgment in Sales Management – 00:12:25
6. Empathy and Flexibility in Coaching – 00:13:59
7. The Power of Process: Structure Unlocks Creativity – 00:25:35
8. Doug's Closing Thoughts: Play Your Own Game – 00:28:47

Connect with Doug Davidoff:

• Website: lfftenablement.com
• LinkedIn: Doug Davidoff

Today, we dive into the essential topic of building a business with the end in mind.

My guest is Laurie Barkman, author of the Business Transition Handbook and a seasoned Business Transition Sherpa. Laurie shares invaluable insights and strategies on preparing for a successful business exit.

Whether you're a new entrepreneur or a seasoned business owner, this episode is packed with practical advice to help you plan your business journey from start to finish.

Laurie begins by explaining the concept of a Business Transition Sherpa. Think of a Sherpa guiding climbers up Mount Everest. Laurie provides similar guidance, but for business owners navigating the complex terrain of succession planning and business transitions.

She emphasises that the process should start early, ideally years before the actual exit, to ensure a seamless and profitable transition.

One of the key frameworks Laurie discusses is the "three-legged stool" of business readiness. This includes personal readiness, business readiness, and financial readiness.

She highlights the importance of evaluating these areas regularly to identify any gaps or risks that could impact the business's value or the owner's ability to exit successfully.

Laurie also talks about the significance of understanding what makes a business saleable.

It's not just about having a profitable company but also about having transferable value that buyers find attractive.

This includes having solid operational systems, a reliable customer base, and minimizing risks that could deter potential buyers.

Another critical point Laurie makes is about the emotional aspect of selling a business.

For many owners, their business is like a child, making the decision to sell highly emotional.

Laurie addresses the need to balance logic and emotion in business decisions, ensuring that the head, heart, and wallet are all considered.

Key Elements Discussed

1. 1. Balancing logic and emotion in business
   • Laurie mentions, "There's an emotional component to this as well, right? That's the heart and it's hard. You know, they've built the business or they've inherited the business." (14:51)
   • She emphasises that while the financial and strategic aspects of selling are crucial, addressing the emotional side is equally important to avoid future regrets.
   1. Think like a buyer
   • "If we understand and can think like a buyer and look at our business from the outside in like a buyer, you'll be better off." (8:20)
   • Laurie advises business owners to view their business through the lens of a potential buyer to identify and mitigate risks that could lower the business's value.
   1. Understanding what makes a business saleable
   • Laurie explains, "What problem does your company solve for another company? Buyers decide the price and the private market." (7:31)
   • She stresses the importance of creating a business that is not only profitable but also has transferable value and solves significant problems for its potential buyers.
   1. What is a business transition sherpa?
   • Laurie describes her role: "It is someone who cares so much about the experience of business owners on their journey... I'm guiding my business owner clients and people all over the world how to maximize that experience so they can have an exit without regret." (00:18)
   • As a Business Transition Sherpa, Laurie helps business owners navigate the complexities of succession planning, ensuring they are well-prepared for a successful exit.

Tune in to hear Laurie Barkman's expert advice on building with the exit in mind, ensuring that your business journey is well-planned and profitable.

You can find Laurie and her resources at https://thebusinesstransitionsherpa.com/.