Leadership on the Links (Tyler Bloom)
Explore every episode of Leadership on the Links
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 11 Jun 2024 | 003 | How To Create A Positive Team Culture From The Top Down with Brian Laurent | 00:44:50 | |
After a year on the road visiting top golf courses around the country, Brian Laurent has learned a thing or two about what makes a great leader on the green–and his findings might surprise you. Brian is the founder and CEO of Propel Solutions and wears many hats including executive director, marketing director, communication specialist, event coordinator, and more. He enjoys developing and implementing creative strategies utilizing new technology. Brian earned a degree in Communication from The Ohio State University where he was a walk-on member of the men’s golf team. He lives just outside Columbus, Ohio, and still enjoys playing golf and spending time with his wife, two sons, and two step-children. Top 2 Qualities of a Great Leader After visiting courses around the country and attending multiple tournaments, Brian noticed a few stand-out qualities that all the best leaders have in common. The first is composure. Even in high-stress environments, the best leaders stay calm–especially in front of their team. They create a positive culture at the course from the top down. When challenges come up, they take them in stride. The second quality is that great leaders don’t engage in comparison. They don’t complain or compare their situation to others because they know every course is different. If you want to be a better leader, stay focused on your team and your course–remember the grass is always greener. The Power of Networking Brian’s top advice for anyone looking to enter the golf industry (or grow your career) is to build your network. Stay in touch with people you went to school with, volunteer, intern, and travel whenever you get the opportunity. The more people you meet, the more you’ll learn and the better off you’ll be. Enjoy this episode with Brian Laurent… Quotes “Networking is vital to one’s success in this industry.” “Having that composure when you’re interacting with your team and being able to calmly talk to them about what’s going on and what needs to be done, all that kind of stuff…it pays dividends because you’re not imposing unneeded stress on your team.” “People tend to lose sight of that, that it’s a game and it’s meant to be fun.” “I think the most important thing in this industry is networking.” “I’ve never had a bad day on a golf course when I’m with good people.” Links mentioned in this episode: Superintendent Network: https://www.superintendentnetwork.com/ Follow the Superintendent Network on X: https://twitter.com/TheGCSNetwork?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Follow the Superintendent Network on Instagram: https://www.instagram.com/thegcsnetwork Connect with Brian on LinkedIn: https://www.linkedin.com/in/brian-laurent-aba3744/ | |||
| 20 Aug 2024 | 016 | Powerful Ways to Set Yourself Apart as a Superintendent with Patrick Michener | 00:50:05 | |
What sets good superintendents apart from great ones is their business ability. The most successful superintendents bring a higher-level thought process to their leaders, club members, and team. Patrick Michener shares how you can become that irreplaceable leader. Patrick has been the Superintendent at Bidermann Golf Course and Vicmead Hunt Club since January 2019. Prior to that, he was the Golf Course Superintendent at the Country Club of York in York, PA for six years. A graduate of Penn State University with over 20 years of experience in the turfgrass industry, Patrick has crafted his leadership skills at Aronimink Golf Club and Bidermann Golf Course. He currently serves on the PAGCS board and as a GCSAA Grass Roots Ambassador. Executive-Level Leadership As a superintendent nowadays, turf management skills are a given. What sets you apart from others are your leadership and business abilities. If you want to demonstrate your executive style thinking, stay ahead of club operations. If you know your GM is going to ask for a budget spreadsheet, make sure you’ve finished it before they even ask, and always know where you’re at in terms of capital. Lastly, work on your communication skills. Learn to enjoy presentations so you can showcase what you’re doing to improve yourself, your operations, and your team. Take continuing education seriously and go beyond the expected turf management classes. Look for ways to expand your thinking, and invite other experts or mentors to provide a different perspective. Building a Great Team from Within Like many superintendents, Patrick had a hard time filling entry-level positions. Job postings were fruitless. But instead of being a victim of the circumstances, he decided to take responsibility for the hiring process. Patrick shifted his focus from constantly rotating and training new staff to internal talent development. He knew if he could find a way to consistently bring in good people and keep them over time, the club would be much better off. These days, everyone at Bidermann is on a track somewhere, whether it’s working toward a degree or certification or just their next job up the ladder. The result is a more consistent, skilled workforce. Enjoy this episode with Patrick Michener…
9:42-10:05 16:33-16:56
“I've always felt you get out what you put into the industry.” “I love this job, I love what I do, I love the artistic aspect of it, the turf management aspect…but most of all, I really love developing the people that work with me and are on the leadership team day in and day out.” “I think every superintendent has it within them to bring that executive-level presence.” “Be as communicative as possible. Through good communication, all things are possible.” “Everybody is really just a flower waiting to bloom, is one thing I was told many years ago. Does everybody bloom? No, but many do if they’re put in the right circumstances. I just try to put people in the right positions to be successful.”
Connect with Patrick on LinkedIn: https://www.linkedin.com/in/patrick-michener-77623591/ | |||
| 03 Dec 2024 | 032 I Developing Executive Skills for Today's Leaders with Bill Langley | 00:39:52 | |
In this episode, host Tyler Bloom sits down with Bill Langley, the General Manager of The Club at Quail Ridge, to discuss Langley's extensive career in the club management industry. Langley shares his journey, from opening and transitioning clubs to managing large-scale resort and development projects over the past 30 years. Langley emphasizes the importance of building strong relationships and camaraderie within the club management community. He shares insights on effectively managing up (with the board), down (with department heads), and across (with other directors) to align the team and drive success. The conversation also covers Langley's strategies for engaging with golf course superintendents and committees, including the value of hands-on site visits and a calm, rational approach to navigating high-stress situations. Langley stresses the need for superintendents to develop strong presentation and communication skills to effectively advocate for their needs. Throughout the discussion, Langley's passion for the club management industry shines through, as he reflects on the unique opportunities for mentorship, collaboration, and professional growth that the field provides. His advice to his younger self and others aspiring to leadership roles underscores the importance of maintaining composure, building connections, and embracing the dynamic nature of the business. This episode offers valuable insights for club managers, superintendents, and anyone interested in the inner workings and camaraderie of the private club industry. What You’ll Learn in this Episode:
Soundbytes: "Silence is a tactic." (12:92 seconds) "The first person that gets mad loses." (14:01 seconds) "Don't be a shrinking violet." (27:08) Key Quotes:
Links and Resources Mentioned:
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| 13 Aug 2024 | 015 | The Importance of an Open-Minded Approach When Selecting Candidates with Mary Maloney | 00:38:41 | |
We are excited to introduce our very own Administrative Manager, Mary Maloney, on this episode of Leadership on the Links! Mary provides essential administrative support to the Tyler Bloom Consulting team, along with assisting in our recruiting efforts and marketing channels. Prior to working with Tyler Bloom Consulting, Mary worked in manufacturing before pivoting to a career in recruiting. Mary is tied to the golf industry through her husband who is a Field Staff member for the GCSAA, and grandfather who is a golf course architect. In this episode, Mary gives examples of having an open mindset when selecting candidates for your roles and the benefits of this hiring approach. Education Isn’t Everything While having a degree can be an important qualification for a job, it’s not everything. When hiring for your golf course, it’s important to heavily consider a candidate’s experience. For instance, while someone might not have the perfect educational background, they could have been working at a golf course since they were 16 and gaining knowledge through hands-on experiences. If you find someone who is a good fit, they can always gain the education they need through additional schooling or hands-on training after they are hired. By giving unconventional candidates a chance, you are widening your candidate pool and improving your chances of hiring someone great. Culture Is Essential to Success Before the hunt for your next employee even begins, it’s important to define your company culture. This way, you can ensure the candidate you select is going to mesh well with your team. In order to attract people who fit your culture, you want to showcase what your golf course is all about to candidates. Show people what they can expect when they walk into their interview or first day on the job. Keep your website up to date and include plenty of photos of your facility. Even using social media to highlight your other team members is a great way to show your workplace culture. Networking Is Key As many people know, the golf industry tends to be male dominated. However, there are plenty of women who find success in this field as superintendents and in other leadership roles. For women trying to break into the industry, Mary strongly encourages them to network. Whether it be attending golfing events, joining online groups, sending messages to fellow professionals on social media, or any other means of surrounding yourself with people in golf, networking can help you get your foot in the door. Enjoy this episode with Administrative Manager, Mary Maloney…
11:17-11:28 14:19-14:46
Quotes “If you're okay to explore, not having that one specific thing, you might end up with the perfect candidate.” “You do need to have a passion in this industry to further your career and get to those top-level positions and clubs.” “I know it’s kind of cliche, but network network network.” “He's not that patient of a man in real life. But, for some reason on the golf course, he's very patient and very fun to play with.”
Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Mary Maloney on LinkedIn: http://linkedin.com/in/mlmmaloney | |||
| 16 Jul 2024 | 011 | 3 Surprising Traits That Make a Successful Leader with Joe Blackburn | 00:56:45 | |
011 | 3 Surprising Traits That Make a Successful Leader with Joe Blackburn What makes a great leader? Joe Blackburn boils it down to 3 key traits that he’s seen lead people to success time and time again. Joe is a Certified Financial Planner and Founder of Lion’s Eye Coaching, with a track record of helping clients significantly increase their revenues. He's a former director at Merrill Lynch, where he managed a team of over 140 financial advisors and oversaw billions in assets. Joe's expertise extends to various industries, including luxury retail and real estate, and he's worked with top executives at major corporations. With 25 years of experience, he's a sought-after national speaker on sales, wealth development, and leadership. Influencing Others The best way to lead is by example. If you have a team working under you, let them see you do the work. Keeping your standards high empowers people to be their best. If you’re not happy with the quality of work being done, take responsibility and ask yourself how you allowed this to happen. When addressing board members, Joe’s advice is to single out the most influential stakeholders–and remember that the loudest voice in the room isn’t necessarily the most important. If you’re making a request, be transparent about who it’s for, why you want it, and what the benefit is. The 3 Facets of Success There are 3 key components Joe works on with his coaching clients to help them maximize their potential. The first is your “self-ideal” or vision: how do you see yourself now and where do you want to be in the future? What’s the gap between your current self-image and your ideal one? Successful leaders have clarity on this vision. The second component is goal-setting. You need to hit goals consistently and on time. Joe continuously challenges his clients to expand and aim bigger–to “adjust the floor, not the ceiling.” The easiest way to do this is to compress the timeline. If your original goal was to hit $100,000 in the next six months, aim for $150,000 in three months. You’ll be amazed by what you can accomplish with the pressure of a deadline. The last facet that all successful leaders have is self-responsibility. It’s your job to own everything that happens to you, good or bad. Even when certain elements are outside your control, they’re still within your responsibility. Enjoy this episode with Joe Blackburn… Soundbytes 9:45-10:03 “If you are reasoning or rationalizing yourself into doing what you’re already doing, it’s really against you. So I’ll start asking them and taking them through a series of questions on why it is they’re doing that and the reason is fear. Complacency and fear.” 10:28-10:51 “There’s no risk in doing something different versus doing what you’re doing. Bad things can happen in either place. I just think people get in their shells and they start saying ‘This is the only thing I’m good at, this is the only thing I can do, this is the only way I can do it’. I’ll use you as an example: it’s not that you were afraid but I don’t think that you could see how big this could become and how fast it could grow.” Quotes “I came to the realization that I didn’t have to run someone else’s play anymore. I didn’t have to do what was expected of me.” “It’s all risk, so why not do what you really want?” “Complacency is a worse killer than one of these diseases because it erodes you over time.” “80% of your success relies on clarity.” “Be unreasonable.” “You’re capable of so much more than what you’re doing.” “Whatever you allow is going to happen.” “Business isn’t linear for long.”
Links mentioned in this episode: Visit Joe’s website: https://realjoeblackburn.com/ Connect with Joe on LinkedIn: https://www.linkedin.com/in/joe-blackburn-4904227/
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| 25 Feb 2025 | 044 I Charting Your Course: How Alyson Johnson is Pioneering Women's Golf Careers | 00:47:08 | |
In this episode, host Tyler Bloom is joined by Alyson Johnson, a dynamic leader with over 25 years of diverse experience across the golf industry. From her early days in sports psychology to running her own agency, The Gilly Group, Alyson has carved out an impressive career in marketing, branding, communications, and sponsorships within golf. We explore the vast opportunities available in the business of golf—opportunities that extend far beyond playing or teaching. Alyson shares valuable insights on personal branding, the challenges and triumphs women face in this male-dominated industry, and the importance of building diverse skill sets for career growth. You’ll also learn about the fascinating world of golf course design, her perspective on creating memorable golf experiences, and her advice for women aspiring to succeed in golf careers. Plus, Alyson gives us a sneak peek at an exciting project she’ll be announcing soon. Join us as we uncover actionable strategies and inspiring stories to help you elevate your career and leadership in golf. Let’s tee off this insightful conversation with Alyson Johnson! What You’ll Learn in this Episode:
Soundbites: “Many people, not just women, don’t fully understand the wide range of career opportunities in the golf industry. When someone says they work in golf, the assumption is often that they are either a player or an instructor. However, the golf industry offers roles in nearly every field, such as law, HR, accounting, culinary arts, and course maintenance. If people realized they could apply their unique skills to a career in golf, it could help address workforce challenges in the industry.” (24:55) "For women, there’s an added barrier—many don’t feel welcome in golf, even as players. This lack of comfort extends to using golf for professional networking.” (27:08) Key Quotes:
Links and Resources Mentioned: LinkedIn: https://www.linkedin.com/in/alyson-ramsey-johnson/ Website: https://www.gillygroup.com/ | |||
| 23 Jul 2024 | 012 | Turning the Tables on Magician and Private Club Radio Host Denny Corby | 00:41:50 | |
Booking entertainment at golf course venues can boost member engagement and revenues. Who better to advise club managers than comedian, magician, and Private Club Radio host Denny Corby? Corby fell in love with magic as a kid growing up in Scranton, Pennsylvania, and he had an obvious knack for entertainment. After balancing college and work for his parents at their paper supply company (yes, it was in Scranton), the real-life cross between “The Office” characters Michael Scott, Jim Halpert, and Andy Bernard went out on his own to pursue his dream. Corby is now a successful magician, entertainer, and keynote speaker, performing regularly for large corporate clients, small private clubs, and everything in between. He’s been featured on Fox and NBC, and he’s produced an instructional DVD, “Magic Tricks Now,” to help you impress your family and friends. Late in 2022, he became host of Private Club Radio, a podcast delving into the intricacies of private club industry operations and entertainment. In this episode, Corby dishes on the telltale signs of good and bad clubs, pulls the rug from under the feet of open-admission policies, shares tips from national venues to help smaller clubs, and tries to make a Houdini-like escape from the interviewee chair. Clubs are One Member Away from Changing, for Better or Worse The staff at private clubs often operate under the auspices of a board of directors, and many of those are dues-paying members that earn election or appointment. Turnover on the board can fuel turnover on the staff, which can affect member experience. Sometimes, the whims of just one director can incite significant change. A solution? Member vetting. “Now’s the time for clubs to try new things, be a little bit stricter with their membership, because now there’s a waitlist,” Corby said. How to Spot a Good Club Corby has maintained his northeast Pennsylvania roots, but his work has taken him to perform at clubs all over the country. So he sees the same best practices in the better-run clubs. They include:
Enjoy this episode of Leadership on the Links with Denny Corby!
15:13-15:35 26:27-26:57
“So early on, I thought, ‘Oh, I’m going to put up a website, and people are going to book me.’ That’s not how it works. There’s this thing called marketing, and you have to go out there and do things.” “Why do some clubs let everybody in? I didn’t realize how much people really didn’t vet. Or they say, ‘You’re friends with Bill and Dan? Oh, all right. Good enough.’ But it’s not just that person, it’s their surrounding sphere.” “I can tell, almost immediately based on the phone call, how the club show is going to go, meaning how many people are going to show up, X, Y, and Z, and how they promote things.” “I carry a bag of tricks, so it’s probably a deck of cards.” “I like when people leave a show, and somebody will ask, ‘How was it?’ And they’ll say, ‘You just had to be there.’”
Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Denny Corby: https://www.dennycorby.com/ Private Club Radio: https://www.privateclubradio.com/ Connect with Denny on LinkedIn: https://www.linkedin.com/in/dennycorby/ | |||
| 15 Oct 2024 | 024 | The Significance of Workforce Development Programs with Shane Conroy | 00:52:06 | |
In this episode of Leadership on the Links, host Tyler Bloom interviews Shane Conroy, a GCSAA field staff representative, about his unconventional career path and his role as a field rep. They discuss the importance of getting involved in the industry and the various programs available for personal and professional development. They also touch on the role of Superintendents in encouraging their team members to engage in the industry and the rewarding aspects of the job. They discuss the challenges of promoting the industry and the importance of workforce development programs like apprenticeships. They also highlight the First Green program and its impact on changing perceptions of golf course management. The conversation highlights the importance of promoting the golf course industry and engaging with the local community. It emphasizes the need for Superintendents to be ambassadors for their facilities and share their stories. The discussion also touches on the growth and popularity of the golf industry, the increasing compensation for Superintendents, and the importance of professional development and education. The conversation concludes with a fun segment of rapid-fire questions. Takeaways
Soundbytes "My hope is that anyone listening to this today will explore getting involved in the industry and engage in a variety of different programs." "If you do what you love, you never work a day in your life." "Superintendents have a big effect on the lives of their team members, both professionally and personally." "I had no idea there was so much math, so much science, so much technology behind this profession." "You're hopefully introducing them to a game that they can enjoy for the next 40, 50 years." "You're reengaging with when you were at your formative years. Learning the game of golf, learning the industry." Chapters 00:00: Introduction 01:25: The Importance of Industry Involvement and Professional Development 08:29: The Role of Superintendents in Encouraging Engagement 15:06: The Significance of Workforce Development Programs 22:33: Changing Perceptions through the First Green Program 25:57: Becoming Ambassadors for Golf Course Facilities 33:19: The Growing Popularity of the Golf Industry 35:08: Increasing Compensation for Superintendents 37:29: The Importance of Professional Development and Education 39:05: Getting Involved in Associations and Local Chapters | |||
| 12 Nov 2024 | 029 I Building an Authentic Personal Brand: A Journey of Self-Discovery, Impact, and Purpose with Rachel Gogos | 00:40:07 | |
In this episode, we’re diving into the power of personal branding—not just as a tool for visibility, but as a journey in personal development with Rachel Gogos, owner of BrandID. Rachel shares her career journey, from starting in higher education and working at the United Nations to launching her agency focused on personal branding and business strategy. The importance of self-discovery in personal branding Rachel shares when we truly understand our strengths, vision, and how we want to be perceived, we’re better equipped to attract the right opportunities and have a greater impact on our audience. Building a personal brand isn’t just about creating visuals or a website. It starts with self-discovery. Doing the inner work helps us to communicate who we are and what we stand for with authenticity and confidence. Starting with a clear sense of mission and the legacy you want to leave behind. This could be a game-changer for superintendents aiming to elevate their career, as it aligns their daily actions with a bigger purpose and helps others understand their unique value. 360-degree approach to gain valuable insights Using a 360-degree assessment allows individuals to see themselves from others' perspectives. This technique could help superintendents understand the strengths others see in them that they might overlook, which could be particularly helpful in interviews or networking. Focusing on strengths rather than weaknesses can accelerate growth. Superintendents, often perfectionists by nature, could benefit from identifying what they naturally excel at and finding ways to use those skills to differentiate themselves. Personal branding doesn’t have to be boastful In fact, sharing expertise and experiences humbly is a powerful way to build credibility without feeling overly promotional. Superintendents can educate and inspire through their personal brand, which would naturally attract more opportunities and align with their authentic selves. Having a clear, authentic intention in one’s messaging makes a difference. For leaders who genuinely want to contribute positively to the industry, it’s important to keep promoting these values without worry. It resonates, as Rachel said, and reinforces trust with your audience. From using websites and visuals to create a compelling experience to empowering employees as brand ambassadors, strong branding is as important internally as it is externally. Plus, we’ll touch on trends in brand-building, like using video, organic social media, and focusing on educational, inspirational content rather than constant selling. By the end of this episode, you’ll have a roadmap to building a personal brand that not only attracts your ideal clients but also brings clarity to your purpose, team and impact—enhancing your personal and professional life. Let’s get started! Soundbytes "As leaders or business owners, we can only build our team and culture as much as we ourselves have grown. To create winning teams, we need to keep developing personally, whether we own the company or not." (14:59-16:00) "Building a personal brand isn’t about creating a facade—it’s about understanding who you truly are, the reputation you hold, and the qualities people associate with you, then consistently showing up as that person in all areas of your life." (22:42-23:05) Quotes
Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Rachel Gogos on LinkedIn: https://www.linkedin.com/in/rachelgogos/ BrandID: https://thebrandid.com
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| 25 Jun 2024 | 007 | How to Sell Students on Your Internship Program with Dr. John Kaminski | 00:52:59 | |
If you’ve ever wondered how to attract top interns for your club, look no further. Dr. John Kaminski is a Professor and Associate Head of the Department of Plant Science at The Pennsylvania State University. He serves as Director of the Golf Course Turfgrass Management Program, an 18-month intense training program for future golf course grounds managers. He also consults with various golf courses around the United States and select countries around the world. Outside of Penn State, Dr. Kaminski is the Chief Agronomy Officer of GreenSight Agronomy, a Boston-based technology company that utilizes proprietary imaging hardware/software to detect turfgrass stress on golf courses with autonomous drones. How to Attract Top Talent When trying to win over student interns, most club representatives talk about themselves: their facility, the course, and all the great work the club is doing. But students, like anyone, prefer to talk about themselves. The best thing you can do as a recruiter is to listen. Ask questions, take an interest in the students, and follow up with them personally. Don’t just tell them what your club has to offer, but explain why it benefits them. Give Them a Great Experience Once the interns are on the course, give them a great experience. Go beyond general maintenance tasks; get them involved with management and decision-making, even if they’re just a fly on the wall during meetings. Better yet, have them give a presentation to the board about the internship and what they learned. Most of all, treat your interns with respect. Don’t brush off their questions. Take a little time out of your busy day to talk with them. Let them get to know the leadership team, and if you want to go above and beyond, consider bringing in guest speakers for continued education. Remember that your interns are going to share their experience with their friends–if they tell everyone how great it was and how much they learned, that will encourage the next year’s students to apply as well. Enjoy this episode with Dr. John Kaminski…
8:18-8:51 22:55-23:17
“If I could get superintendents to sit in a room with me and coach them on how to sell an internship to a student, I could probably get them to get an intern every time.” “If you’re a superintendent, learn to listen.” “Goals are flexible. I thought I wanted to be a superintendent but goals change and that’s okay.” “You might have a plan now, but it’s okay if that changes.” “I tell all the internship supervisors, if you overpromise and underdeliver to the students, they come back and tell everybody and then you’re done for at least two to three years. And vice versa.” “They’re kids. They haven’t hit that maturity level yet. They’re not you, they haven’t got there yet, it’s a process…be patient.”
Turf Diseases website: http://turfdiseases.org/ Turfgrass Management: https://plantscience.psu.edu/research/labs/turfgrass-management Connect with John on LinkedIn: https://www.linkedin.com/in/johnekaminski/ | |||
| 24 Dec 2024 | 035 I Blueprint for Success: The Secrets of Successful Golf Course Project Management | 01:01:45 | |
In this episode of Leadership on the Links, Tyler sits down with Nick Mazzella, founder of The Mazzella Partnership and a leading expert in golf course project management and renovations. Nick shares his journey, from managing small-scale public projects to working with historic venues preparing for major championships. With his deep industry knowledge, Nick discusses the art of balancing large-scale transformations with smaller, strategic improvements that elevate a course without breaking the bank. You’ll hear about Nick’s favorite tools and technology, his dream projects, and why he believes relationships are at the heart of success in the golf business. This conversation is packed with practical insights and thoughtful reflections, making it a must-listen for anyone passionate about golf course design, management, or leadership. What You’ll Learn in This Episode:
Soundbites: "There's no replacement for actual time in the field and understanding what it takes to make these things happen." (2:46) "Project management is a science. The vertical [construction] world is completely different than golf. And I'm glad I'm on the golf side." (17:11) Key Quotes:
Links and Resources Mentioned:
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| 09 Jul 2024 | 010 | Human-Centric Best Practices to Ace Your Hiring Process with Ryan McNally | 00:39:51 | |
We are excited to introduce our very own Operations Manager, Ryan McNally, on this episode of Leadership on the Links! Ryan has been with Tyler Bloom Consulting just shy of three years now. His focus is on our recruiting arm of services, where he does talent outreach, client and candidate coordination, and background and reference checks. Essentially, Ryan ensures our entire recruitment process is seamless from start to finish. He succeeds in this role due to his commitment to relationship-building and a human-centric approach to recruiting. Prior to his time here, Ryan worked as a Sales Director at J.G. Wentworth, where he oversaw a staff of 15 and $24 million in sales. After working in sales for nearly 12 years, Ryan switched gears in his career, finding that working with us allowed more opportunities for growth and variety. In this episode, Ryan McNally shares his key insights into a more human-focused hiring process. Finding the Right Candidate Isn’t So Simple Anymore Like many industries, gone are the days of simply posting a job online to attract the right candidates for your golf course. Recruiting nowadays requires a lot more nuance and relationship-building. By hiring a recruiter, you are saving your team’s time and bandwidth. A recruiter can tap into their network and use their organized process to attract a better pool of qualified candidates. They also have the skills to connect with candidates on a deeper level throughout the hiring process. The Perfect Candidates Doesn’t Exist While you can find someone who is pretty darn near perfect for your role, it’s important to remember that we are all humans who make mistakes and have more growing to do. What’s really important is finding candidates who are passionate about the industry and are eager to do the work. Recruiters need to move beyond a candidate’s resume and dig a bit deeper to find out what makes them tick. This includes asking the right questions and finding out what they love about the golfing industry. While on-paper qualifications are great, it’s a candidate’s personality that solidifies whether they are a good match for the job. Even if someone has an unconventional background, their ability to learn may make them the right person to hire. People Want to Learn From Their Failures So often, when people are in the midst of their job search they get ghosted, meaning they never hear back from the employer. By reaching out to an unselected candidate with some feedback, you are showing a sign of courtesy and respect that can go a long way. Who knows, you might find a candidate who didn’t work out for one role might be a great choice for another. Remembering the person behind every application can help you foster positive relationships and expand your network. It is also just a kind thing to do. Enjoy this episode with Operations Manager, Ryan McNally…
10:57-11:18 13:11-13:28
Quotes “A lot of people find their love for this industry by happenstance.” “I think there really is something to be said about the idea that you can get that instant gratification for doing something with your hands.” “Hire for someone who has a desire, someone that wants to learn, that’s open to learning, someone that shows an excitement.” “I just feel like hiring for someone on who they are, their personality is more important than what's on a resume, everything else can be taught.”
Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Ryan McNally on LinkedIn: https://www.linkedin.com/in/ryan-mcnally-46b481222/ | |||
| 01 Apr 2025 | 049 I Strengthening Club Leadership & HR Strategy | 00:45:24 | |
In this episode, we introduce Rachel Ridgeway as the newest team member at Bloom Golf Partners. We discuss her extensive HR background in private clubs, Bloom Golf Partners' expansion strategy, and how Rachel will integrate into the firm. Rachel Ridgeway’s 13-years of experience in hospitality and manufacturing led her to the private club industry, where she served as an HR executive at Merion Golf Club and Rehoboth Beach Country Club. She specializes in executive recruitment, employee engagement, and club governance, with a passion for the unique dynamics of private clubs. A SHRM-CP certified professional and Lumina Learning practitioner, Rachel has successfully recruited for leadership roles across private clubs, including Assistant General Managers, Superintendents, Executive Chefs, and Directors of Finance. This episode is packed with practical insights for General Managers, Club Leaders, and Superintendents looking to enhance hiring, retention, and leadership development strategies in their organizations. Key takeaways from this episode:
Links in this episode: Rachel Ridgeway - LinkedIn Bloom Golf Partners - www.bloomgolfpartners.com | |||
| 03 Sep 2024 | 018 | Social Media Tips and Key Marketing Perspectives with Meredith Otero | 00:38:50 | |
Throughout her marketing career, Meredith has gained key insights into the world of golf and what it takes to connect with people in this industry. Before starting her own marketing business, Meredith worked in golf course events and marketing where she met her husband, Tyler Otero. Meredith also has a background in real estate marketing, giving her a unique perspective in her current career. In this episode, Meredith shares her tips for posting on social media for a golf course, how women can navigate a career in this industry, and other insightful marketing and career advice. Forging Your Own Work-Life Balance Many of us can agree that while family comes first, it’s not always that simple with a demanding career. That’s why Meredith took it upon herself to forge a career based on her skill set and desire to have the flexibility she wanted as a mother. Meredith enjoyed her time on the golf course and building connections in the real estate sector, but she found her true calling in marketing consultation, which allowed her to work remotely. Throughout her career, she successfully leveraged these connections to establish a solid foundation for her own business. Using Social Media for Different Needs Every social media platform has its strengths. For Instagram, golf courses can highlight any photos or videos they have, as it is a more visual platform. For LinkedIn, golf industry professionals can connect with one another and show they are open to new opportunities. No matter the platform, it’s essential to be mindful of your golf course’s policies, especially regarding member privacy. Every course is going to have its own rules and nuances to follow. Leveling the Playing Field Meredith speaks upon the importance of treating everyone with respect, no matter their level or seniority. One way she and Tyler do this is through the ‘10-second rule.’ Essentially, if you can do it in 10 seconds, you should do it yourself rather than calling over a staff member to do it for you. This could include picking up a piece of trash or answering a member’s one-off question. No one should be above the goal of a golf course, which is to make sure guests are having an enjoyable, safe experience. Filling Your Cup as a Woman As the industry evolves, it is becoming even more welcoming to women who wish to have a career in golf. Meredith advises women who are getting started to find people in the industry who fill up their cup, meaning people who are uplifting and encouraging. Another sound piece of advice is to connect yourself with like-minded people. You never know who you may be able to lean on or seek mentorship from. Enjoy this episode with Owner of MET Marketing LLC, Meredith Otero… Soundbytes 28:06-28:25 “Your career could change in an instant, you could be pulled from one place and one thing and placed in another any day at any time. I hate to say it but almost just expect the unexpected. And I feel like I've seen that firsthand, many times, and you're never prepared for it. But, you almost have to [be].” 31:39-31:56 “There's always someone to lean on. I think that's a great part of this industry, whether that's through these networking events or finding it leaning on a mentor of sorts. There is always somewhere to go to continue your path.” Quotes “There's a lot of amazing people to connect with and a lot of opportunity within, but I shifted my skill set and my experience to basically a remote role and to offer what I can do.” “I think that's important to not settle and continue to meet people and find ways to stay involved in something you love.” “Regardless of what position you hold, you do have an impact.” “Whether it's the servers, or your floor management, or your directors just, make a point to connect with all levels of the operation in some way.” “I've always been pleasantly surprised at how well I've been received in terms of what I can bring my skills and things like that as a woman in the industry that I was always welcomed.”
Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Meredith Otero on LinkedIn: https://www.linkedin.com/in/metmarketingllc/
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| 01 Oct 2024 | 022 I Innovation from the Shores of Ireland to Rehoboth Beach Country Club with Alan FitzGerald | 00:32:13 | |
In this episode of Leadership on the Links, we explore the inspiring career journey of Alan FitzGerald, a golf course superintendent whose path has taken him from the emerald shores of Ireland to some of the world’s top golf courses. Alan shares his experiences growing up around golf courses, his early career at Mount Juliet resort, and his education at Penn State and Loch Lomond. His six-year tenure at Pine Valley and 19 years at Ledgerock prepared him for his current role at Rehoboth Beach Country Club, where he continues to innovate and lead in the field of golf course management. Continuing Education and Innovation Alan’s commitment to lifelong learning has been a cornerstone of his success. Earning his Master Greenkeeper certification stands as a key milestone in his career, symbolizing not just his expertise but his dedication to staying ahead in an ever-evolving industry. This pursuit of excellence has driven him to embrace new tools and techniques that continually push the boundaries of golf course management. One standout example is his early adoption of drone spraying technology. Recognizing the potential of drones, Alan integrated this cutting-edge tool to enhance precision and efficiency in maintaining course conditions. By leveraging technology to streamline operations, he has set a new standard for innovation in the industry. Beyond specific tools, Alan emphasizes the importance of staying on top of industry trends. Whether implementing the latest agronomic techniques or exploring new methods for sustainable course management, his proactive approach ensures that he and his team remain leaders in their field. Innovative Staffing Solutions A forward thinker in staffing as well, Alan has found creative ways to address labor challenges while maintaining high standards on the course. His use of the H2B visa program has allowed him to bring in skilled international workers during peak seasons, a strategy that ensures quality and consistency in course management. At the same time, he has also tapped into the experience of retired staff, whose mentorship and practical knowledge have proven invaluable to his team’s success. Alan doesn’t just rely on conventional methods to recruit and train staff. He is also a strong advocate of the First Green program, an initiative by the Golf Course Superintendents Association of America (GCSAA), which provides students with hands-on learning opportunities in environmental stewardship and golf course management. Through this program, Alan inspires the next generation of golf course professionals, while strengthening ties between the golf community and the public. Industry Engagement and Community Impact Alan’s involvement with The First Green program exemplifies his broader vision for the industry. By integrating students into the operations of his course, he fosters a deeper understanding of the environmental practices and career opportunities within golf course management. The program not only serves as a valuable educational tool, but also enhances public relations, showing how golf courses contribute positively to the community. By engaging with the next generation of professionals and creating these meaningful connections, Alan helps bridge the gap between golf course operations and the broader community. His work in this area positions golf courses as community assets, showcasing their role in environmental stewardship and local engagement. Alan FitzGerald’s career is a testament to the power of innovation, education, and community engagement. His dedication to adopting new technologies, developing sustainable staffing solutions, and inspiring the next generation continues to set him apart in the industry. As he moves forward in his role at Rehoboth Beach Country Club, Alan’s forward-thinking approach ensures that he will remain a leader in golf course management for years to come. Soundbytes: "I think that was part of it, but it was a bit deflating for a while. Over the last 18 months, I applied for several jobs that I thought I could interview for, but I didn’t get any." 17:07-18:00 “On the flip side, I was pleasantly surprised by a few things. For example, at LedgeRock, where I built everything from scratch, I thought implementing agronomic practices would be much harder. But, to my surprise, it's been going well so far.” 25:23-25:30 Quotes: "I think the interviews before I've tried to say the right things or do the right things, and I really wasn't myself. In this process, I was myself and in doing that, I took the pressure off myself somewhat." "I think it's great to see younger kids getting excited about the First Green program. However, engaging teenagers has been more challenging than I expected. To keep them interested, it needs to be more than just educational; it must also be challenging and engaging." "Although our total payroll is close to 40, we only have around 25 staff members here each day. The flexibility in scheduling has been excellent, with up to 16 to 18 people working on weekend mornings. Overall, the setup has worked really well for us." “Leaving a long-term, comfortable position can be challenging, but exploring new opportunities can lead to personal and professional growth.” “Continuously pursuing education and adopting new technologies can help you stay ahead of the curve and improve efficiency.” Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ The First Green - https://www.thefirstgreen.org/ Connect with Alan on LinkedIn: https://www.linkedin.com/in/alangfitzgerald/
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| 08 Oct 2024 | 023 | Hitting the Right Notes: From Music Industry to Leadership in Golf | 00:53:53 | |
In this episode of Leadership on the Links, we explore the career journey of Jason Tharp, a golf course superintendent whose unconventional path led him from the music industry to one of the most prestigious golf clubs in the country. Career Journey: From Music to Turf Jason Tharp’s story begins in Nashville, where he grew up surrounded by the music industry. After high school, he took jobs at local golf courses to make ends meet, all while exploring a career in recording arts. But it wasn’t long before he realized that his true passion lay outdoors. Seeking to blend his newfound love for golf course management with a formal education, Jason enrolled in Penn State’s online turf management program. He quickly worked his way up in the golf industry, starting from mowing greens to becoming a superintendent in Miami and Atlanta. His career path took a significant leap when he recently accepted the superintendent role at the renowned Gulfstream Golf Club, solidifying his place among the top leaders in the industry. Authenticity and Passion: Key to Career Advancement One of the key lessons Jason emphasizes is the value of authenticity. In his words, "You can’t fake passion and authenticity in interviews—it comes through in your energy and presence.” This approach helped him stand out, where he leveraged his creativity, including using drone footage, to showcase his vision for the course. Jason’s advice for career growth is rooted in the belief that you should "be the person now that you want to become." He encourages others to embrace hard work and maintain curiosity in every role they take on. His own career reflects this philosophy, as he continuously sought out opportunities to learn and grow, even when they required stepping outside of his comfort zone. Leadership and Management: Balancing Vision with Compassion As a superintendent, Jason's leadership style is defined by his ability to balance a clear vision with compassion for his staff. He believes that effective leadership comes from not only painting a strong vision for the team but also being open to their input and ideas. Jason took on a dual role as general manager (GM) at one point to further grow his leadership skills. This experience taught him the importance of supporting expert staff and the value of clear communication. "You can't be an expert in everything right away," he explains, emphasizing that GMs must rely on the expertise of their department heads while ensuring alignment with the club’s overall goals. He also stresses the importance of communicating the value of industry involvement to club members and committees, ensuring that the work of the superintendent and staff is fully understood and appreciated.
Soundbytes: “You can’t fake passion and authenticity in interviews—it comes through in your energy and presence.” (17:07-18:00) “Be selective and strategic about industry involvement, waiting 1-2 years in a new role before taking on significant association commitments. This ensures the right balance between their day job and outside responsibilities.” (47:22-48:00) Quotes: “In past interviews, I’ve tried to say the right things or do the right things, and I really wasn’t myself. This time, I was myself, and it took the pressure off.” "Leadership is not just about managing the course; it's about communicating how our work benefits the club.” “I’m all about coming in and being strong and painting a picture and a vision, but also being compassionate and listening to those that are around you.” “What ideas do you have, what concerns do you have, what do you need to do your job at the highest level and I think that when you do that, then people get it and they're like, oh my gosh, this this guy or girl is not just here to point the finger and to rule over and to run people over.”
Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-tharp/ | |||
| 04 Mar 2025 | 045 I Leading Through Growth: Building Culture, Sharing Knowledge, and Driving Success | 00:54:01 | |
In this episode of Leadership on the Links, Tyler sits down with Christopher Brown, CEO of Teed & Brown, a seasoned professional who transitioned from golf course management to the lawn care industry. Chris shares his journey, from working in the golf course industry to leading Teed & Brown, a rapidly growing lawn care company. With a focus on leadership, career growth, and industry evolution, Chris provides valuable insights into balancing business expansion with maintaining a strong company culture. You'll hear about Chris's leadership philosophies, the tools and strategies that drive Teed & Brown's success, and why he believes open knowledge sharing is crucial for industry growth. This conversation is packed with practical takeaways for professionals in golf, turf management, and business leadership. What You’ll Learn in this Episode:
Soundbites: “You have to constantly reset your approach, reminding yourself that each customer is new to the conversation. What may be second nature to you is entirely fresh to them, so you need to present it as if it’s their first time hearing it.” (22:29) “Many companies struggle because they’re missing one or two of these components. As businesses scale, Structure and Systems often become the biggest challenges. Early on, a simple structure works—two partners in a pickup truck, making daily plans on the fly. But with over 100 employees, well-defined systems and structures become essential for efficiency and growth.” (27:16) Key Quotes:
Links and Resources Mentioned:
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| 30 Jul 2024 | 013 | Putting the Excitement Back into the Hiring Process with Mitch Rupert | 00:56:18 | |
We are excited to introduce our very own Communications Manager, Mitch Rupert, on this episode of Leadership on the Links! Mitch facilitates the interview process, interviewing candidates and sharing key takeaways with the hiring managers we serve. Prior to working with Tyler Bloom Consulting, Mitch worked as an award-winning sports journalist, covering professional sports, Phillies minor league baseball, collegiate athletics, high school athletics, all the way down to the youth-level sports. He incorporates his research and interviewing skills into his daily work with us, ensuring he finds the best candidates for the roles we fill. In this episode, Mitch shares the importance of having a plan for your hiring process and getting candidates excited about your facility. If You Put in the Effort, You’ll Get Better Results While working with a recruiting company is a great way to lessen your workload and streamline your hiring process, it’s still important for hiring managers to be involved for better results. If you are hiring for a position that is central to your operations, this is especially true. When reviewing application materials and interview recordings, you want to pay enough attention to get a sense of your candidates and chime in when you’re excited about one. Communication Is Key Hiring managers need to be communicative of their needs and willingness/ability to be involved in the hiring process when working with a recruiter. By setting the stage before the interview process, both parties can understand their expectations and work together more effectively. That’s why Mitch is always sure to ask hiring managers questions like: What are you looking for in a candidate? How involved do you want to be in the hiring process? When a hiring manager stays involved and gives their input, they are likely to get better results. Likewise, this ensures that the hiring process meets essential deadlines and milestones. It’s Okay to Be Excited! Mitch finds that candidates often try to act borderline aloof when interviewing. However, he finds that those who are more enthusiastic during the interview tend to stand out more. It’s good to show that you are passionate as a candidate. This shows you take initiative and have a good attitude. The same goes for hiring managers. You can be excited about certain candidates and expressive of what your golf course needs. This helps us as recruiters find you the right fit for your roles. Enjoy this episode with Communications Manager, Mitch Rupert…
38:48-39:06 40:36-41:00
Quotes “You can't glance over resumes or try to do an interview in five minutes, you have to give it the attention it deserves.” “If this is a very important part of your operation, you have to give it the attention and the due diligence that it needs to make it an important part of your operation.” “I don't think we're at a point now where you can ask people to work 65 to 70 hours a week for 30 weeks out of the year and not have repercussions to that.” “Show people how you can help them get them excited about the job and help get them excited about your facility.” “Number one, you have to love working outside number two, you have to love working early mornings.” “I think that's always been a bedrock of what we've done is try to help people.”
Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Mitch Rupert on LinkedIn: https://www.linkedin.com/in/mitchrupert/ | |||
| 21 Apr 2025 | 051 I Designing the Future: Nick Roth on the evolution of The Tree Farm & Sustainable Course Management | 00:35:50 | |
In this episode of Leadership on the Links, we dive into the world of golf course construction and environmental stewardship with Nick Roth, Director of Greens and Grounds at The Tree Farm. Nick shares his journey from working on major renovation projects at Oakland Hills to leading the ground-up construction of The Tree Farm, a unique new golf destination blending golf, hospitality, and sustainability. We explore the club’s innovative design philosophy, how it balances architectural vision with maintenance practicality, and the environmental initiatives shaping the course’s future. If you’re interested in course design, turf management, or what it takes to build a world-class golf experience from scratch, this is an episode you won’t want to miss! What you'll learn in this episode:🌲 The Tree Farm’s unique design blends heathland and sandhills influences, with a strong focus on environmental sustainability. Links and Resources mentioned: Nick Roth - LinkedIn Profile | |||
| 04 Feb 2025 | 041 I Breaking Barriers: Sustainability, Inclusion, and Innovation in Golf | 00:55:25 | |
In this episode of Leadership on the Links, host Tyler Bloom sits down with Gina Rizzi, a leader in sustainability and inclusion in the golf industry. Through Radius Sports Group, ARCUS Marketing, and VRA Connect, Gina drives environmental stewardship, economic impact, and inclusion. We’ll discuss her role in developing state-level best management practice (BMP) guides and creating the first Corporate Social Responsibility (CSR) report. Gina also introduces the BMP Hero platform, a groundbreaking tool simplifying BMP guide creation and helping golf courses showcase environmental leadership. Additionally, Gina highlights her diversity efforts, such as PGA VendorMatch events and the VRA Connect platform, which helps the golf industry connect with more than 5,000 local, small, and diverse suppliers. Finally, we’ll explore her work in economic impact reporting and the engaging “TurfBusters” segment, which busts industry myths with a mix of technical insights and humor. Let’s dive into this impactful conversation with Gina Rizzi. What You’ll Learn in this Episode:
Soundbites: “It's really about inclusiveness—making sure anyone who wants to be part of the industry has the opportunity, increasing awareness, and giving people a fair chance.” (22:10) "The BMP Hero platform is a game-changer, simplifying a process that used to take hours into just 30 minutes." (25:13) Key Quotes:
Links and Resources Mentioned:
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| 17 Dec 2024 | 034 | Elevating Your Personal Style and Professional Presence with Eric Saranto and Lisa Smith | 00:49:52 | |
In this episode, Tyler sits down with style experts Eric and Lisa to discuss the importance of personal style and how it can elevate your professional image. Eric and Lisa share their journey of combining their talents in fashion and hair design to help clients feel confident and polished. They dive into common misconceptions about style, the benefits of a closet purge and capsule wardrobe, and practical tips for busy professionals to balance comfort and sophistication. Eric and Lisa also share their most rewarding client experiences and how personal style can boost self-esteem. Listeners will learn:
This conversation is a must-listen for anyone looking to level up their personal brand and make a lasting impression. Tune in to hear how personal style can be a powerful tool in your professional development. Soundbytes: "First impressions matter—you only get one chance to make a good one. Even if people are familiar with who you are, if they haven’t met you in person yet, how you present yourself when you walk into a room speaks volumes. Your energy and confidence might be there, but if your outfit—say, jeans and a t-shirt or a casual golf polo—doesn’t quite align with expectations, it could create a disconnect. People might subconsciously think, Hmm, I expected them to be dressed differently. Those snap judgments, however unfair, are something we all make." (19:44) "Only keep pieces that you love and make you feel good and elevated." (32:09-32:22) Quotes: "Many people say, Oh, I’m not into style; it’s not my thing. But the reality is, we all wear clothes every single day, so it makes sense to choose outfits that make us feel comfortable and confident. Whether you’re running errands at the grocery store or going out to dinner with your significant other, your clothing should help you feel at ease and project confidence in your presence." Erlise Hair and Wardrobe Consulting - https://www.erlise.com Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Eric Saranto - https://www.linkedin.com/in/eric-saranto-a61a93303/ Connect with Lisa Smith: https://www.linkedin.com/in/lisa-smith-85983868/ | |||
| 26 Nov 2024 | 031 I Navigating Career Transitions in the Golf Industry with Eric Snelsire | 00:47:07 | |
Many professionals find themselves at a career crossroads, contemplating a career change or transition. Whether it's moving from a superintendent role to a sales/marketing position, or exploring opportunities beyond the golf course, these transitions can be both exciting and daunting. Eric Snelsire, a seasoned veteran of the golf industry, has experienced his fair share of career pivots. From his early days as an assistant superintendent at prestigious clubs like Oakmont Country Club, to becoming a superintendent at facilities like The Links at Lighthouse Sound, and eventually transitioning into sales and marketing roles, Eric has navigated the challenges and opportunities that come with changing paths. For those considering a career transition in the golf industry, Eric's story serves as a testament to the importance of self-reflection, skill development, and a willingness to embrace new challenges. By approaching these transitions with a positive mindset and a commitment to continuous learning, golf professionals can unlock new opportunities and find fulfillment in their evolving careers. Transitioning to Sales One of the primary challenges Eric faced during his transition was the perceived stigma associated with moving from the superintendent role to a sales position. "I would say that there's a little bit of an ego first for me having the background that I had of working at US Open Golf courses that there was almost a negative connotation of transitioning into sales like I had given up in my career, so to speak," he shared. This perception, unfortunately, is not uncommon in the industry, as some may view a move away from the golf course as a step back or a lack of dedication. However, Eric was quick to dispel this notion, emphasizing the valuable skills and experiences he gained as a superintendent that ultimately prepared him for success in his new role. Developing New Skills Another significant challenge Eric encountered was the need to develop new skill sets beyond agronomy. As a superintendent, the focus is often on maintaining the golf course to the highest standards, but as Eric noted, "Superintendents need to kind of take that leap of faith and say, I'm really a leader in this organization or club that I need to be at the table. And if you fear confrontation or those situations, just understand that there are going to be decisions made that are going to impact you that you're not going to have a say." This shift in mindset, from solely focusing on the golf course to becoming a strategic business partner, can be a difficult transition for some. However, Eric emphasizes the importance of self-evaluation, continuous education, and developing leadership skills to ensure a successful career transition. Despite the challenges, Eric's career journey also highlights the strengths and opportunities that can come with a career change. His diverse experience, from working at elite clubs to public facilities, has given him a unique perspective that he now leverages in his sales and marketing role. Soundbytes: “There's a place for everybody. If being at the elite clubs, like, early part of my career was something that you desire, you know, there's sacrifice to be made like that." (8:35-8:45) "Superintendents need to kind of take that leap of faith and say, I'm really a leader in this organization or club that I need to be at the table. And if you fear confrontation or those situations, just understand that there are going to be decisions made that are going to impact you that you're not going to have a say." (25:40) Quotes:
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| 28 May 2024 | Trailer | Leadership On The Links | 00:02:13 | |
Join us for deep-dive leadership strategies, behind-the-scenes leadership insights, and the latest golf industry trends. Whether you're on the green or in the office, our discussions offer valuable lessons and laughs. Subscribe on Apple, Spotify or wherever you get your podcasts and transform your understanding of golf and leadership. | |||
| 18 Mar 2025 | 047 I Capturing Golf’s Beauty: Evan Schiller on Photography, Course Design, and Maintenance | 00:53:54 | |
In this episode of Leadership on the Links, we sit down with Evan Schiller, one of the golf industry's most respected course photographers. Evan shares his journey from competitive golfer to capturing some of the world's most stunning golf courses. We discuss the role of photography in shaping a golf course’s brand, the behind-the-scenes work of superintendents, and the evolving trends in course design and maintenance. What You’ll Learn in This Episode:
Soundbytes:“That’s the kind of detail that makes a difference—not just for photography but for course maintenance. The grass tells a story, and I love learning from the people who care for it every day.” (34:44)“I’ll be in the parking lot, packing up my gear, when someone—maybe a member, a guest, or even a staffer—asks, Oh, are you heading out now to shoot? No, I’m done. I always get a surprised look. Wait, what? They don’t realize I’ve already been out there for hours.” (50:00) Key Quotes:
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| 04 Jun 2024 | 001 | An Insider Look at the 2024 Superintendent Employment Report with Pat Jones | 00:47:30 | |
We’re thrilled to bring you the first episode of the Leadership on the Links podcast with guest expert Pat Jones! Pat has been a passionate advocate for superintendents and the golf industry for 30 years. As head of Flagstick LLC, he uses that passion to help organizations communicate with customers and drive sales more effectively and efficiently. Pat has been a business media executive for most of his adult life, profitably steering the sales and editorial operations of Golf Course Industry, Lawn & Landscape, Golfdom, and GCM. He specializes in researching and tracking the state of the golf course maintenance market and shining a spotlight on the industry’s best people, practices, and products. Pat is also a frequent keynoter at conferences and industry events. In this episode, Pat and Tyler break down our recent 2024 Golf Course Superintendent Employment Trend Report, including steps you can take to market yourself more effectively and prepare for the next level in your career. The #1 Skill Golf Course Superintendents Want to Learn We had over 300 respondents for our 2024 Golf Course Superintendent Employment Trend Report, but what was most interesting was the qualitative data. The verbatim comments provided deep insights into how satisfied superintendents are with their careers, what worries them, and what they need to go to the next level. Although some superintendents mentioned the need for certifications or better leadership skills, the overwhelming majority felt they needed to become better communicators–to tell their stories, expand their network of contacts, and sell themselves more effectively. In general, our respondents felt good about their jobs, but 43% said they were waiting for the next opportunity to come along (either within their organization or at another club), which makes communication even more vital. Pat recommends superintendents share their goals with their team and board members regularly. Keep people informed about what you’re doing and why. Not only is this a great way to hone your communication skills, but it will also position you for that next opportunity when it becomes available. Biggest Challenges The biggest worry for superintendents in 2024 is managing club expectations. Many respondents said they feel pressure to create perfect course conditions, even though they don’t have the resources. The other major theme was work-life balance. Superintendents are increasingly standing firm on work-life balance, with 80% actively working on improving their well-being Gone are the days when superintendents were happy to put in 90-hour weeks and miss their kids’ baseball games. Many respondents said they’ve started communicating with their leadership about mental health, while others are working on their own internalized expectations and making more time for family, hobbies, and exercise. Hit play on this episode to hear the full report breakdown with insights from Pat Jones… Quotes “That’s what this industry is all about, the relationships and the people we’ve gotten to know over the years.” “It’s a small, small business…if you know a couple hundred people, chances are pretty good you can be successful with those relationships.” “Networking and communications–it all comes back to that.” “Train, trust, and delegate.” “The #1 piece of advice for building a good team and being a good leader and a good manager of people was to get to know them as human beings and not just as somebody who punches a clock.” Links mentioned in this episode: The Flagstick Blog: https://www.patjonesflagstick.com/ Connect with Pat on LinkedIn: https://www.linkedin.com/in/pat-jones-226766b0/ Send Pat an email: patjonesgolf@gmail.com | |||
| 20 Jun 2024 | 006 | Adapting to Change in Golf: Insights with David Delsandro and Jeff Corcoran | 01:01:01 | |
From young golf enthusiasts to industry leaders overseeing iconic venues, Jeff Corcoran and Dave Delsandro share their journey of passion, growth, and adaptation in the golf industry. Discover their evolution from demanding superintendents to understanding leaders, the challenges of labor shortages, and their new roles as advisors, providing invaluable insights and expertise to the next generation of golf course superintendents Corcoran has been a golf course superintendent for more than 20 years. He landed his first head superintendent job at The Weston Golf Club, outside of Boston, and he has been the director of agronomy at Oak Hill Country Club in Rochester, New York, since 2003. During his tenure at Oak Hill, he hosted two PGA Championships and two Senior PGA Championships. In 2019, Corcoran worked in conjunction with architect Andrew Green to renovate Oak Hill’s East Course. Corcoran has been responsible for placing 10 assistant superintendents into superintendent roles. Delsandro’s career in the turf industry has spanned 25 years, most recently as the superintendent at Oakmont Country Club in Pennsylvania. His experiences include all types of conventional golf course construction projects, as well as large-scale site development, earth moving, utility relocation/installation, and building construction. He has worked with several leading golf architectural firms, including Fazio Design, Coore & Crenshaw, and Hanse Golf Design. Delsandro has successfully prepared for, hosted, and restored venues for four national championships, including two U.S. Opens. They partnered last year to form Agronomic Advisors, a consulting company focused on providing a diverse, comprehensive suite of solutions to the golf course industry. In this episode, Delsandro and Corcoran look back fondly on the golf course as their babysitter, share the lessons they learned as leaders at premier venues, and advise today’s superintendents on leadership approaches in a changing industry. Your Club Selection Changes with Age, so Should Your Leadership Approach Most of us need to adjust our club selection as we age in order to hit the ball as far as we once did. The clubs we grabbed as teens, such as the self-described junkies Delsandro and Corcoran once were, won’t make the cut after we make the turn in the game of life. Neither will the same approach to managing a department in a golf club nor leading a large capital project. Know when and how to adapt. “When you’re younger, and you’re trying to prove yourself at this particular level, as a superintendent, your bandwidth for people that fall outside of those realms that you that you live in is pretty narrow,” Corcoran said. “I remember telling guys, ‘You don't want to work till 7 o'clock tonight on Friday? You’re not dedicated enough. You’ve only worked 21 days in a row and you want a day off? You’re not dedicated enough.’ “That sounds awful now.” Recognize that it takes all kinds of individuals to build a team and have a culture of success. Labor Market Management The labor market in the industry has changed significantly in recent years, and that’s not just a problem for superintendents at local community golf venues. Leaders at the premier clubs face the same challenges, particularly when weighed against the facts that member expectations are not changing, nor are members willing to pay more for a stagnant experience. Talk about shifting winds. “The light-bulb moment for me was… I can either expect the labor market to change to meet the needs of one corporation or the upper echelon of one industry, or duh, realistically, we have to change to meet the labor market,” Delsandro said. Get as many outside perspectives, including those from outside the golf industry, as possible, and see what makes sense to apply as you manage a team at your course. Enjoy this episode of Leadership on the Links with David Delsandro and Jeff Corcoran!
17:15-17:46 34:42-35:25
“The golf course was like my babysitter for the most part. My parents had to work. They just dropped me off, went to work, and they’d pick me up when it got dark out.” —Jeff Corcoran “I started working at the local public golf course when I was 15 just to get free golf. I thought I was going to work in the pro shop. I showed up on my first day with pressed khakis and a Sears, three-button Polo shirt, but at 9 a.m. I had some 60-year-old guy holding my ankles hanging over an irrigation ditch, covered in mud.” —David Delsandro “The labor market is such that there aren’t as many individuals that are as motivated as there [used to be], if I’m being very open and honest about that.” —Jeff Corcoran “You soon learn that you don’t know everything, and you need some help. You need people to see some stuff outside of the box and bring in consultants or industry professionals.” —Jeff Corcoran “There comes a point — and we’ve all been there, whether it’s your first intendent’s job or a new superintendent job at a different venue — that there’s the realization that happens when you’re like, ‘OK, I’m the guy now. Every decision that I make has consequences.’ And it’s more that you’re not trying to succeed, you’re just trying not to fail.” —David Delsandro “We’ve found that helping a new superintendent or a superintendent at a new venue has been some of the most rewarding work that we’ve done, because we’re able to serve the person who we used to be; to help them succeed by avoiding mistakes that we made.” —David Delsandro
Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Agronomic Advisors: https://agro-advisors.com/ Connect with David on LinkedIn: Connect with Jeff on LinkedIn: Follow Agronomic Advisors on X: https://x.com/agro_advisors23 | |||
| 19 Oct 2024 | 025 I Supporting the Future of Golf Course Superintendents with the Super Scratch Foundation | 00:30:03 | |
In this special episode of Leadership on the Links, host Tyler Bloom highlights the impactful work of the Super Scratch Foundation, a 501c3 non-profit organization founded in 2020. Tyler is joined by industry colleagues Scott Bordner and Timothy Zurybida to discuss how the foundation is making a difference in the often underserved and overlooked side of the golf industry: turfgrass and agronomy. The Super Scratch Foundation's mission is to invest in the future of the golf industry by supporting the education and training of the next generation of golf course superintendents. Each year, the foundation raises scholarship funds to assist students pursuing careers in agronomy. The conversation covers the foundation’s origins, goals, and the tremendous community support it has received, along with the need for increased awareness about career opportunities in the field. A highlight of the episode is the discussion about the foundation's main event, The Super Scratch Invitational, the nation's first tournament pairing a club's superintendent with a top amateur golfer. Held annually at Huntingdon Valley Country Club, this unique event draws teams from prestigious golf clubs across the country. The winning teams are given the opportunity to allocate a portion of the Super Scratch Scholarship Fund to the universities of their choice, furthering the foundation’s commitment to education and future talent development. Quotes "We created it better than we knew. When we started this tournament, we didn't realize the scale of what we were building, but the industry support, superintendent support, and club member support have made all the difference." "The more members who know there’s a shortage, the more they can help support financially or send people in our direction. It’s all about planting the seeds for the future." "The goal isn't just to raise money; it's to support the future of the game by investing in the education and careers of students who will one day run the world's finest golf clubs." Links mentioned Super-Scratch Foundation - https://www.superscratchfoundation.org
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| 07 Jan 2025 | E37 | Securing Golf's Future: Workforce, Advocacy, and Innovation with Jay Karen | 00:50:23 | |
In this episode of Leadership on the Links, we welcome Jay Karen, CEO of the National Golf Join us as we uncover strategies to navigate workforce challenges, explore revenue What You’ll Learn in this Episode:
Soundbites:
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Resources Mentioned in the Episode:
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| 19 Nov 2024 | 030 I Mentorship, Innovation, and Building Winning Teams with Matthew Shaffer | 00:45:45 | |
In this episode, Tyler talks with Matthew Shaffer, a renowned former golf course superintendent, about his career path and the lessons he's learned from various roles, including at high-profile clubs like Merion Golf Club and Augusta National, and humble beginnings. He credits his time at Hershey Food Corporation for shifting his perspective. At Hershey, he learned to see a golf course as a business asset rather than merely a space to protect. This exposure, combined with the mentorship of legendary superintendent Paul Latshaw Sr., gave him a "recipe for success." Passionate about the profession, he describes his dedication and innovation to growing grass, mentoring, and equipment as essential to his role. Developing a team in today’s environment Given the shortage of turf graduates, clubs must consider candidates from diverse educational backgrounds, such as sciences or teaching, for positions traditionally held by turf specialists. He emphasizes that creativity and adaptability can make non-traditional candidates strong assets. During his time at Merion, Shaffer described the value of strong mentorship in creating a positive reputation and providing a supportive environment that allows team members to lead, make mistakes, and learn through correction. Shaffer advises clubs to focus on cultivating their own talent, acknowledging that good team members may eventually leave but can contribute significantly in the meantime. He shares examples of successful mentors, such as Duane Schell, who excelled at developing people despite limited resources. The importance of communication, work-life balance, and leadership will be critical to retaining and developing today's assistants. Shaffer insisted on communication skills, even sending his team members to Dale Carnegie courses, despite their reluctance. Noting that while each person had a unique style—some stoic, others chatty—all shared qualities of resilience, focus, and a commitment to learning through their mistakes. Understanding club culture and respect for everyone's roles Maintaining an adaptable skills and clear communication with stakeholders given evolving club expectations, like the shift from a "brown and firm" aesthetic to "green and fast." During the hiring process for superintendents, it’s crucial to be transparent, helping the club understand its role in supporting the superintendent, rather than placing all responsibility on them. Shaffer advocates for educating Green Committees and hiring parties on resource limitations, suggesting that clubs often need to reassess their own priorities and funding distribution to achieve desired outcomes. He acknowledges the challenges that General Managers (GMs) face and underscores the value of understanding their roles, noting that success in golf course management relies on a strong relationship between the superintendent, GM, and golf pro—a "three-legged stool" essential for stability. Strong communicators tend to navigate challenges better and foster trust with members and the General Manager around maintenance practices. Whether you’re a seasoned professional or just starting out, this episode offers actionable takeaways on leadership, innovation, and navigating the challenges of the golf course industry.
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| 18 Jun 2024 | 005 | How Passion and Relationships Fuel Golf Course Design with Jim Nagle | 00:38:04 | |
After designing golf courses for 25 years, Jim Nagle knows what club executives should look for when they search for an architect to plan their course renovation. Nagle grew up wanting to be the next Bob Vila, but when the golf bug bit him, he traded home improvement for course improvement. Nagle combined his natural design talent, a landscape architecture degree from West Virginia University, and his newfound passion for the game into a life’s work. He benefited from influential internships and summer jobs while in college, learning from architects like Pete Dye, Perry Dye, and Don Placek. He went on to spend most of his professional career as a golf course architect with Ron Forse and Forse Golf Design, Inc., specializing in the restoration and renovation of classic and modern golf courses. Nagle started his own business, Nagle Design Works, on March 1, 2024. His course redesign projects include Lancaster Country Club in central Pennsylvania, site of the recently completed U.S. Women’s Open. In this episode, Nagle shares his story and lessons learned from a lifetime of work in the golf course industry. How to Evaluate Architects for Your Golf Course Project Golf courses, resorts, and related businesses benefited from the surge in engagement and golf activity from COVID-19, helping to offset some of the financial challenges posed by the pandemic, and also breathing new life into many facilities with capital improvements. Often members don’t know exactly what the course needs, nor do they know who to hire. Nagel offered his top two traits an architect or designer should demonstrate before you sign him or her to a contract. Listening skills rank at the top. The applicant has to understand what the hot-button issues are and what the timeline is, and then help you develop a written plan of action. Recall is not far behind. Nagel puts stock in being able “to walk a golf course, sit down four hours later, and rattle off all the distinct features of that course.” People, Not Pars Nagle was never very good at playing golf, but he’s had a passion for the game and its people since he was a teenager. As a designer or architect, you must be able to develop relationships with club leaders and members alike. It’s rare to simply be handed the keys to a course overhaul, so engaging with the club community early in a project sets you up for success, like a nice drive down the middle of the fairway. Enjoy this episode of Leadership on the Links with Jim Nagle!
“When I was a kid, I wanted to be the next Bob Vila.” “When we take that step into the unknown, in the back of your mind, it’s like, is this going to work? Is this going to work? And I saw pretty quickly that I think it’s going to work.” “Our industry is evolving, where now we’re starting to see those courses built in the ‘50s, ‘60s, and ‘70s starting to get facelifts, but also starting to get some significant rebuilds.” “If there’s anything our industry is, it’s relationship-based. And it is so small that it will take you within a minute to find some sort of connection with the person you’re sitting next to, talking to.” “They talk a lot about the community and what this U.S. Women’s Open means to that community. To be a part of that, although a very small part of that, there’s this community-wide success and enjoyment for this event.”
Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Nagle Design Works: https://www.nagledesignworks.com/ Connect with Jim on LinkedIn: https://www.linkedin.com/in/jim-nagle-asgca-31031414/ U.S. Women’s Open at Lancaster Country Club (Photo Tour): https://www.uswomensopen.com/2024/galleries/course-tour-of-lancaster-country-club.html | |||
| 13 Jun 2024 | 004 | Ace the Interview for Your Golf Dream Job with Jacqueline Severidt | 00:47:22 | |
Since helping her husband earn his first superintendent position more than a decade ago, Jacqueline Severidt has made a career out of coaching golf executives up the career ladder. Her do’s and don’ts are essential for anyone aiming to retire from their next position. Jacqueline is the founder and owner of Severidt Consulting, a private club marketing firm, and has nearly 20 years of experience securing contracts for businesses and individuals. For more than a decade, she has been supporting top individuals in the golf club industry as they earn premier positions along the East Coast, raising the standard for talent acquisition. Jacqueline assists with strategy, portfolio creation, and pre-interview support, including presentations and coaching. She has successfully secured contracts for individuals at all leadership levels, from first assistants to general managers and department heads. Her clients have been hired at prestigious clubs such as Congressional Country Club, Columbia Country Club, Chevy Chase Club, Woodmont Country Club, Round Hill Club, The Buffalo Club, Washington Golf and Country Club, and many more. Jacqueline is married to Ryan Severidt, the director of golf courses and grounds operations at Woodmont Country Club in Rockville, Maryland. The couple has two children. Top 2 Tips to Make Your Application Stand Out After helping golf executives secure leadership positions for more than 10 years, Jacqueline has seen application portfolios that run the gamut from eagles to double bogeys. Here are two of her top tips to help your resume stand out: Firstly, save your compliments. Standard reference letters from colleagues are expected, but unprompted feedback from relative strangers can be more impactful. If you've hosted a tournament or worked an event and received positive feedback about your performance, include those notes or emails in your portfolio. Second, quantify your accomplishments. Use metrics to prove your results to future employers. Highlight how many man-hours you saved by implementing a new strategy, how much money you saved on a project, or how much you grew the membership at your course. The Importance of Work-Life Balance According to our 2024 Golf Course Superintendent Employment Trend Report, 80% of respondents are trying to improve their work-life balance. This is a challenge for golf executives dealing with finicky boards of directors, shifting strategies, and industry changes. Jacqueline discussed tips she and her husband have implemented at home to help him succeed as a course superintendent, spouse, and father of two young children. “Tactically, we’ve had to organize ourselves a lot better,” she said. Enjoy this episode of Leadership on the Links with Jacqueline Severidt! Quotes “My favorite thing is that I’m helping people to achieve their dream jobs.” “There’s never a time I work with a client that I do not ask for more metrics.” “Let people know who you are, because they don’t want to work with someone they don’t like.” “For families, it’s like whiplash. You can hardly get into a routine, and then it’s changing.” “If you have cabins on the property, you never know what you’re going to find under the sprinkler heads in the morning.” Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Severidt Consulting: https://www.severidtconsulting.com/ Connect with Jacqueline on LinkedIn: https://www.linkedin.com/in/jacqueline-severidt-18653136/ Email Jacqueline at: jacqueline@severidtconsulting.com | |||
| 05 Nov 2024 | 028 | Building a Winning Team Culture: Lessons from Jon Urbanski's Playbook | 01:00:32 | |
In this episode, we sit down with Jon Urbanski, an accomplished golf course superintendent, to discuss his impressive career journey, insights on team culture and leadership, and his unique experience hosting the 2022 BMW Championship at Wilmington Country Club. Jon shares how he went from considering a career as a math teacher to finding his passion in the golf industry. We discuss his journey from a summer crew member to one of the industry's top superintendents, highlighting his passion, service and commitment to building a strong team. Building Team Culture He reflects on the importance of building a positive team culture by fostering open communication, offering growth opportunities, and supporting work-life balance. Jon's leadership approach focuses on being a coach and cheerleader to his team, creating an environment where everyone can thrive. Foster open communication and build genuine connections to create a supportive team culture.Encourage work-life balance and provide growth opportunities, such as conferences, to boost team loyalty and inspire continuous development. A Career Highlight Hosting a major event like the BMW Championship was a career highlight, where he experienced the payoff of years of preparation alongside his team and volunteers. He emphasizes how rewarding it was to involve his family in the week’s events and the pride he felt as his club and community embraced the tournament. Jon also dives into his industry involvement, including his role as past president of the Philadelphia Association of Golf Course Superintendents. He advocates for more superintendent presence at golf events and highlights the value of networking, volunteering, and giving back to the industry. Tune in to hear Jon’s inspiring story, his thoughtful approach to leadership, and what’s next as he continues to make an impact on the golf industry! Soundbytes "I firmly believe that some of the best moments for building team success happen in those hours and minutes before or after the workday, when we're just sitting around in the conference room and having casual conversations. Those moments are crucial for creating team cohesion and solidarity. But I also believe in encouraging everyone to get out, enjoy themselves, and spend time with their families. The golf course will still be here."01:30 "I think it really comes down to seeing others succeed. When people thrive in our program here, it’s a win for Wilmington Country Club and strengthens our future. This success helps us recruit new talent, as we want people to come here, get trained, and eventually move on to their own roles—whether as superintendents, in horticulture, or in arboriculture. We truly strive to support that growth." 11:40 Quotes "Timing is everything; it's important to approach feedback thoughtfully, asking questions to understand someone’s thought process rather than jumping right in." "I admire those who volunteer nationally with organizations like GCSAA or PGA; they dedicate so much time away from work and family to support our industry." "It's fantastic to see golf professionals, superintendents, and managers featured on broadcasts—our service industry deserves that spotlight." "I find social media incredibly useful, especially 'Turf Twitter,' for tips and team discussions—used correctly, it’s a valuable tool." Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Jon Urbanski on LinkedIn: https://www.linkedin.com/in/jon-urbanski-2a59401a/ | |||
| 14 Jan 2025 | E38 | Protecting the Future and Advancing the Industry with Jeff White, CGCS | 00:54:23 | |
Episode Overview Jeff reflects on his experiences, challenges, and the lessons he's learned while representing golf course superintendents worldwide. Listeners will learn:
Soundbytes: "It's been an awesome ride. It’s been everything I thought it would be and more. When I say 'more,' I mean managing the balancing act of scheduling everything—family, work, GCSA, and so on. As you progress from being a junior board member to higher levels, you build a foundation. It’s similar to serving on a local committee or task group; you think you’re prepared for the next step, but once you get there, you realize there’s a steep learning curve. Representing 20,000 members is an incredible responsibility, and I’ve grown so much along the way." (0:12) "One lesson I’ve learned throughout my career is to be yourself—there’s only one 'you.' I’ve also come to value listening as a skill. Communication is a two-way street. Great leaders know how to listen, really listen, and distill everyone’s thoughts into something cohesive. I’ve admired those who can wrap up a discussion with a single sentence that brings people together.” (38:06-40:00) Quotes: "Listening isn’t just about hearing words—it’s about understanding the message. That’s an area where I’m still growing, but I’ve seen how valuable it is for solving tough conversations and holding a group together." "I think the Career Pathways initiative is on a solid upward trajectory. It's exciting because it represents the here and now, and I’ve seen a lot of initiatives evolve over my time on the board. This one still has room to grow—it’s not in its infancy, but it hasn’t fully matured either. It’s something that will always evolve. “I’m passionate about the BMPs (Best Management Practices). It’s not a question of 'if' but 'when' these will become essential. Many people don’t understand BMPs yet, but they’re incredibly versatile tools. Whether you use them for internal purposes, like designing a wash station, or for outward-facing goals, like advocacy with local or national governments, they provide tremendous value. "We need more people to embrace BMPs proactively instead of reactively. I’ve seen other countries where regulations were imposed because they weren’t at the table during discussions. Collectively, we’re working to protect the game, the environment, and our industry. Progress since 2020 has been slower than I’d like, but we’re moving in the right direction." Links Mentioned in this Episode:
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| 06 Jun 2024 | 002 | How Mindfulness Makes You a Better Leader with Paul MacCormack | 00:58:00 | |
It’s not very often you hear that being fired was the best thing to happen to someone–but for Paul MacCormack, it was the turning point that changed everything. Paul is a 23-year veteran of the golf industry and is currently the Superintendent/GM at Fox Meadow Golf Course in Prince Edward Island, Canada. He’s also an author, speaker and certified mindfulness meditation teacher. After recovering from an episode of burnout, Paul founded Mindful Island Consulting, a leadership and mindfulness training company that helps workplaces improve their employment culture, retention, and overall well-being. The Turning Point For the first half of Paul’s career, he had the pedal to the floor. He sacrificed his health and time with his family to work his way up to superintendent. But once he got there, he was too burnt out to enjoy the dream job. Being fired from his position turned out to be a blessing in disguise. By then, Paul knew something needed to change, and when his wife handed him a book on mindfulness, he found the answer. Mindfulness allowed Paul to get to know himself on a deeper level. He realized he’d been setting an impossibly high bar for himself and that his self-worth relied on hard work. And it wasn’t just him–this was a pattern he saw reflected in other superintendents too. Adding Quiet to Your Day If you recognize yourself in Paul’s story, there are a few steps you can take to find balance. Mindfulness doesn’t have to look like sitting in silent meditation (although it can). You can also try journaling, going for walks, or just sitting in quiet after the day is done. The important thing is to carve out space for yourself each day. The more mindful you become, the more you’ll start to recognize patterns in your life. You’ll notice idiosyncrasies in yourself and better emphasize with others. You’ll also get to know where your limits are, so you know when to push and when to pull back. The Impact of Mindfulness on Your Work Paul jokes that, in the second half of his career, he’s able to get twice as much work done in half the time–all because he allows himself proper rest. He no longers wastes time at working when he’s being unproductive. Taking time off allows for greater creativity and problem-solving. One of Paul’s other takeaways from his brush with burnout is to trust his team. Even as the superintendent, you don’t have to do it all. Your job is to make sure it gets done, but that could mean hiring, training, and supporting others on your team. Not only has Paul found this new approach more efficient, but it’s also more fun. It’s brought joy back to the game and to his career. Enjoy this episode with Paul MacCormack… Quotes “For the first half of my career, I did everything I thought I needed to do. But the problem was there wasn’t much rest involved and the gas pedal was only to the floor. There was no pumping of the break at all.” “Self-inquiry and self-reflection are the most powerful tools one can use to build your leadership style.” “It’s really hard to lead others when you can’t lead yourself and you don’t know who you are.” “I work half as much and get twice as much done because I don’t waste time at work getting nothing done.” “I don’t have to be the beginning and the end of it all. I don’t have to be the one who knows and I don’t have to be the one that does it all. It’s my job to make sure it gets done. And for me, that means training, hiring, trusting, and enabling the people that work with me to do the job.” “Expectations in our industry can be ruinous. They can really eat you away both externally and internally because we succumb to completely unrealistic expectations.” “Golf is a game. It’s meant to be fun and to be enjoyed by people.” “You can have the greatest job at the greatest golf course in the world, but if you’re burnt out and you’re not living a life, what’s the point?” Links mentioned in this episode: Mindful Island Consulting: https://www.mindfulisle.com/ Connect with Paul on LinkedIn: http://linkedin.com/in/paul-maccormack-02749bb1 | |||
| 11 Mar 2025 | 046 I Behind the Numbers: Using Data to Drive Results | 00:54:10 | |
In this episode of Leadership on the Links, Tyler sits down with David J. McGregor, a seasoned turf professional and Master Greenkeeper, to discuss his journey from England to the U.S. and his insights into the differences in golf course management between the two regions. More importantly, David introduces Evoke IQ, an innovative automated budget tracking platform designed to streamline financial management for golf course superintendents and club managers. What You’ll Learn in This Episode:
Soundbytes: “From the U.S., we admire England’s rich golf history, and from England, they admire the innovation and technology that drive the American golf industry.” (14:58) “A few years ago, I found myself spending too much time in my office, worrying about reports, invoices, and ensuring we were on track financially. Of course, I want my budget to be accurate, and I want to plan efficiently. But, as I’ve said before, I’m a greenkeeper at heart. Spending more time in the office than on the golf course became a real problem because, at the end of the day, we’re judged by the condition of the golf course.(23:18) Quotes:
Links Mentioned: LinkedIn: David McGregor, https://www.linkedin.com/in/david-mcgregor-mg-3a3299308/ Website: Evoke IQ, https://www.evokeiq.com/ | |||
| 28 Jan 2025 | E40 I Workforce Trends in Golf Study | 00:52:49 | |
In this episode, Tyler is joined by Mitch Rupert to dive into the groundbreaking findings of the 2025 Workforce Trends in Golf Study. If you’ve ever wondered why the golf industry struggles with talent attraction or how it can position itself as a career destination, this is the episode for you. Whether you’re a golf course leader, HR professional, or just curious about the future of golf’s workforce, you’ll leave with actionable insights to help grow the industry. Let’s get started! What You’ll Learn in this Episode:
Soundbites: “The barriers to employment in the golf and club industries aren’t necessarily tied to the typical factors like technical skills, benefits, or compensation—areas that often dominate conversations around recruitment and retention. Instead, what stands out to me is a broader issue: a lack of awareness. It’s not a matter of unmet needs, but rather a gap in understanding.” (13:30) “Like many tools we encounter, this serves as a conversation starter. For employers struggling to effectively communicate with their teams, board members, or key stakeholders, this resource can provide valuable insights. It helps educate them on challenges they might currently be facing, fostering a deeper understanding and more productive discussions.” Key Quotes:
Links Mentioned: 2025 Workforce Trends in Golf: https://bloomgolfpartners.com/study/ | |||
| 11 Apr 2025 | 050 I Building the Future of Turfgrass in New York with Tom Kaplun | 00:44:59 | |
In this episode of Leadership on the Links, we sit down with Tom Kaplun, Superintendent at North Hempstead Country Club and President of the New York State Turfgrass Association (NYSTA). Tom shares insights into the NYSTA apprenticeship program, a game-changing initiative designed to develop the next generation of turfgrass professionals. We discuss how this program is shaping the future of the golf industry, improving workforce retention, and providing a structured pathway for career growth. Whether you’re a superintendent, a golf course operator, or someone looking to break into the industry, this conversation is packed with valuable insights! Key Takeaways⛳ The NYSTA apprenticeship program offers structured education and hands-on training for turfgrass professionals. Links & Resources🔗 NYSTA Apprenticeship Program – https://nystaapprenticeship.com/ | |||
| 22 Oct 2024 | 026 | The Power of Storytelling and Creative Branding in Career Advancement | 00:35:26 | |
Adam Garr discusses his unique career journey and expertise in communication strategies tailored for golf course superintendents. He emphasizes the importance of storytelling and creative branding techniques to improve career advancement and opportunities, as well as to sell the opportunities within a department and operation. Garr also shares his own entrepreneurial journey and offers advice for those looking to pursue niche businesses in the golf industry. Creatively telling your story can boost career growth. Adam Garr started in the industry by accident, getting a job on a golf course while pursuing an English degree. He eventually became a superintendent at a private club, where he had to get creative to stand out and land the head job after his boss was let go. Garr believes that in today's job market, assistants and young professionals need to focus on branding and telling their story in a unique way, such as through video, to get noticed. He shared how he used video as a superintendent to improve member communication, and how superintendents can leverage video to recruit new staff and interns. Garr also highlights the power of video communication in showcasing a golf course, engaging members, and attracting prospective staff. He encourages superintendents to use video to communicate their message effectively and stand out from the competition. Soundbytes: “Utilizing storytelling and creative branding techniques, not only to improve your career advancement and opportunities, but more importantly, to sell the opportunities within your department and operation.” 02:13-2:26 “Video is a superior form of communication and it’s just a better way to tell your story. You’re able to craft the story exactly how you want it to be told and you tell it in a way not to deceive people but you know tell them the right way.” 11:26 – 11:45 Quotes “Video is a perfect opportunity to really showcase a place that candidates might have just passed over on paper.” “You have an opportunity to reach people that never considered this to be a career. I didn’t know it was a thing until I ended up on a golf course. So those people are out there.” Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Adam Garr on LinkedIn – https://www.linkedin.com/in/adam-garr-444028279/ | |||
| 06 Aug 2024 | 014 | Sure Fire Ways to Maximize Your Team’s Potential with Eric Materkowski | 00:40:36 | |
A great leader knows how to get the most out of their team. Eric Materkowski is an expert in building strong team cultures that increase productivity and create supportive and innovative work environments on the golf course. Eric received his Turfgrass Management degree from Ohio State ATI and has been a golf course superintendent for 28 years. He recently finished his 10th year as Golf Course Superintendent at St. Clair Country Club. Before St. Clair, he was the Golf Course Superintendent at Wildwood Golf Club, Green Oaks Country Club, and Armco Golf Club. Getting Involved in the Industry Eric has served in various roles on the board of the Greater Pittsburgh Golf Course Superintendents Association since 2006. Being part of the board forced him to learn fast and embrace new opportunities. Relationships and networking are essential in the golf industry, and a board position is a great way to make new connections. Don’t underestimate the value of having someone to call and ask questions when you feel stuck. Bringing the Best Out of Your Team At St. Clair, everyone on the team has designated roles but is encouraged to work together. Eric advises anyone in a leadership position to create a welcoming team environment. Get to know the frontline workers and groundskeepers, and encourage assistants to do the same. Not only does this promote a better working environment, but it will give you more confidence to advocate for your team in board meetings. Be patient with new hires. A great training and onboarding program goes a long way toward avoiding mistakes, so make sure groundskeepers have all the information they need before going out on the golf course. Lastly, remember that you were in their shoes once. Everyone has a first day. Get to know your new hires and interns, and be as involved as possible in the hiring process. Recruiters and GMs value a leader who knows how to build a great team. Enjoy this episode with Superintendent Eric Materkowski…
6:04-6:41 27:30-27:48
“Everybody had a first day, so treat everyone with respect.” “No pressure, no diamonds.” “I like to pour my energy into the golf course.” “I think it’s really important if the schedule works out that people go out and play and appreciate their work. And I think it gives us some credibility when we’re setting up the golf course everyday if we have an understanding of the game.” “There was a lot of work that went into that before me that made our job a profession and a career, and I think it’s important that people remember that. Superintendents didn’t always have offices, let alone a computer.” “It’s come a long way and I think it’s important to remember that and do our part to take it to the next level.” “To be successful in this business, in my opinion, you need to enjoy being a superintendent.”
St. Clair Country Club: https://www.stclaircc.org/ Connect with Eric on LinkedIn: https://www.linkedin.com/in/eric-materkowski-926365a | |||
| 11 Feb 2025 | 042 I Winning the Alan MacCurrach Jr. Scholarship: Andi Meadows’ Path to success | 00:39:39 | |
In today’s episode, we’re joined by a rising star in the turfgrass industry, Andi Meadows, Assistant Superintendent at TPC San Antonio. With a career that’s a testament to perseverance, continuous learning, and leadership, Andi takes us on a journey from crew member to assistant superintendent. Recently, she was awarded the prestigious $10,000 GCSAA Alan MacCurrach Jr. Scholarship, which will help her complete her degree in turfgrass science. In this insightful conversation, Andi shares the lessons she’s learned along the way, including the importance of education, mentoring, and embracing technology in the ever-evolving world of golf course management. We’ll also explore her vision for the future of the industry, touching on trends like water conservation and tech-driven innovations. Whether you’re a seasoned professional or just starting out, Andi’s story is sure to inspire and offer valuable takeaways for anyone in the turfgrass profession. What You’ll Learn in this Episode:
Soundbites: “Education has allowed me to demonstrate my dedication, my willingness to put in the hard work, and my commitment to personal growth. It’s not just about doing the fun stuff; it’s about showing I’m willing to make sacrifices—financially, personally, and professionally—to reach my goals.” (2:21) “I've been in the turf industry since 2006, and back then, my world was very small. I didn’t realize how vast the turf community was or how interconnected everyone is. It was surprising to learn that once you put yourself out there, people are eager to embrace you, like a family.” (23:42) Key Quotes:
Links and Resources Mentioned: Twitter: https://x.com/turfgrassbadass LinkedIn: https://www.linkedin.com/in/adrienne-meadows-34b2a7139/ | |||
| 29 Oct 2024 | 027 I Beyond Aesthetics: Investing in Infrastructure and People for Long-Term Success | 00:47:39 | |
In this episode, Brian Chapin shares insights from his unique career journey from golf course superintendent to general manager (GM) during the pandemic, and eventually to VP at LaBar Golf, where he joined in 2022. His path offers a valuable perspective on moving from hands-on turf management to overseeing broader club operations, providing a holistic view of club success. Emphasizing career development, Brian advises superintendents to stay open to non-traditional roles, like GM, as the entire club experience is critical to a golf course's long-term success. Shifting Gears LaBar Golf, originally founded in 2012 as a renovation company, expanded significantly during the pandemic and now offers irrigation, safety, and fleet management services. Brian highlights how LaBar Golf’s commitment to attracting and retaining top talent is driven by adapting to career aspirations and fostering growth. He notes a shift in the industry, with clubs investing more in infrastructure like drainage and irrigation systems for sustainability rather than aesthetic updates. Brian also discusses the rewarding but challenging nature of construction roles, with extensive travel being a consideration. Going forward, LaBar Golf aims to spotlight opportunities in golf construction and support superintendents pursuing career growth. Soundbytes: "I challenge anyone to identify a top 20 or top 30 club, or even the top two or three in any given state, where the golf course is outstanding but the rest of the operation is poor. Don’t be that club." 2:01 "You must prioritize what's best for the golf course every day. For instance, when a tournament is scheduled and we receive two inches of rain, restricting carts is never a popular decision, but it’s often the right one. This skill set translates well to being a general manager. In contrast, other positions within the club may focus heavily on keeping the membership happy, which can make them uncomfortable with making difficult decisions." 14:00 Quotes "Superintendents have such great skill sets for leadership, they're forced to be macro to think macro in micro, but like they're they to blend that really well." "We’ve shifted our perspective, in part due to your guidance and leadership, to better understand how to attract and retain top talent. Ultimately, that's the name of the game for any business: how to attract the best people." "We’re willing to adapt because a cookie-cutter approach to recruiting, retention, and development is a guaranteed way to fail. You need to meet people where they are, be creative, and think of different ways to leverage various skill sets and availability. It's essential not to get stuck on the notion that someone is a failure just because they're not here for two or more years." Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ LaBar Golf: https://labargolfrenovations.com Connect with Brian Chapin on LinkedIn - https://www.linkedin.com/in/brian-chapin-708079184/ | |||
| 18 Feb 2025 | 043 I Inside look at our GCSAA Conference and Trade Show: Insights, Takeaways and More | 00:41:34 | |
In this episode, the Bloom Golf Partners team recaps their experience at the 2023 GCSAA Conference & Trade Show in San Diego. The team shares their insights and takeaways from the event, including what surprised them, memorable conversations, and how they see the industry evolving. They also discuss the importance of their team dynamic and how they can better communicate their services to the industry. What You'll Learn:
Soundbytes:
Key Quotes:
Links and Resources Mentioned: Website: www.bloomgolfpartners.com | |||
| 10 Dec 2024 | 033 I Leading through Change with Scott Pavalko | 00:48:30 | |
In this episode of Leadership on the Links, host Tyler Bloom sits down with Scott Pavalko, the Superintendent at Castle Pines Golf Club, as he shares his journey from his early days in Ohio to leading at iconic courses like Muirfield Village and Cog Hill. Scott discusses the unique challenges of transitioning to Castle Pines, managing turf in diverse climates, and his commitment to continuous improvement in golf course management. Scott offers valuable lessons on leadership, focusing on the importance of adaptability, resilience, and relationship-building. He reflects on his own leadership evolution and how mentorship, strategic decision-making, and clear communication have been integral to his success. You’ll also hear about the balance of managing high expectations from both staff and members, while prioritizing family and work-life balance. What You’ll Learn in this Episode:
Soundbytes:
Quotes: "I think it's just the way I'm wired and it's what I love about the job is just always trying to find ways to get better. And then if we can't find ways to get better, then let's try to find ways to keep doing what we're doing more efficiently or find ways to just give people better balance in life or whatever it may be." "He's the Michael Jordan of Superintendents, and he's the most humble person you will find." "I could not be more proud of how these guys responded and it was really incredible to see. It wasn't without its hiccups. I mean, everybody invested a lot of time and probably some of them to the detriment of their personal life, the sacrifice that was put forth to put this tournament on. Which happens every week on the PGA Tour."
Tyler Bloom Consulting: https://tylerbloomconsulting.com/ | |||
| 10 Sep 2024 | 019 | Interviewing the Interviewer with Guy Cipriano | 00:48:08 | |
Guy Cipriano has served as editor-in-chief of Golf Course Industry magazine since 2014. The interviewer becomes the interviewee in this revealing listen about the birdies, pars, and bogeys of industry management that he has chronicled during his decade atop one of our sport’s leading publications. Cipriano started playing golf as a teenager after his father took him to the 1994 U.S. Open at Oakmont Country Club near Pittsburgh. He had become a successful sports writer in Pennsylvania when he realized how much he missed being on a golf course, so he started volunteering in the maintenance department of the Penn State University courses under superintendent Rick Pagett. Curiosity led Cipriano to take home copies of Golf Course Industry from the facility, and soon after he was able to combine his love of golf with his journalism degree from Indiana University as a writer and eventual editor for the magazine. These days, Cipriano oversees all aspects of the magazine and website while leading a staff of 13 editors and contributors. The B2B publication covers golf course maintenance, architecture, and construction, and he leads panel discussions at several industry conferences each year. Taking a turn in the hot seat, Cipriano dishes on the common elements he’s observed among successful venues, the ramification of increasing course maintenance costs on course revenues and labor, tips for dealing with the media, and more in this candid conversation with Tyler. Common Traits of Successful Operations Cipriano has visited golf facilities at all levels, from elite private clubs to mom-and-pop public courses. The best-run courses share one thing in common: a focus on people. He broke that down as follows:
How Will Courses Manage Costs as Inflation Continues to Soar? The recent economic trends, including the increase in money supply and rising costs, have led to a noticeable decline in the purchasing power of the dollar. This inflationary pressure has affected nearly every industry, including the golf course sector. How has the rising cost of goods, services, and labor influenced the operations, maintenance, and overall financial health of golf courses? The average maintenance budget for a golf facility eclipsed $1.1 million for the first time this year in Golf Course Industry’s annual survey of superintendents, which Cipriano said has been conducted for the last 13-14 years. A post-Covid boom, which saw 86% of courses break even or turn a profit in 2023, could be coming to an end as golfers and their families deal with higher prices for their must-haves, leaving less for discretionary spending. “At some point, the consumer is going to push back and say, ‘I can’t afford this,’” Cipriano said. A bust could challenge superintendents to fulfill capital projects and manage staffing amidst a changing labor market. Don’t miss this episode of Leadership on the Links with Guy Cipriano, where we dive into how golf leaders are gearing up to tackle these challenges. Soundbytes 11:33-12:37 19:10-19:45 Quotes “If you’ve been to enough [golf facilities], you know within about 30-45 minutes if that’s a place that you want to spend your time at — whether that’s as a member or somebody that wants to work at that place. It’s pretty easy to see what places have good cultures.” “The financial acumen that a superintendent needs to have will probably never be greater than when we get to this budget cycle here in the second half of 2024. And that’s tough, because you want to be out there with your team, right?” “I make it a point of taking it upon myself to be seen with the key decision-makers in my line of work. And I know sometimes club structures make that a little bit tougher, but that's being a leader there — subtly selling your department. Because if you can humanize what you do, you’ll probably have a better chance of getting that increased budget or keeping somebody on your staff that may have another job opportunity.” “Equipment managers and assistant superintendents are the toughest positions to fill on the maintenance side of the golf industry. So if I’m somebody that’s responsible for the big picture of the club, I’m going to make it a point to get to know those people.” “You can never assume that anybody knows your story. I’ve been to clubs where they’ve said, “OK, we don’t need publicity. Everybody knows who we are.’ Really? And these are clubs that don’t have every position filled or can’t hire people or can’t hire an assistant superintendent.” “The most innovative thing that has changed the golf industry in my time covering it is the people with different backgrounds that have come into the industry and have been able to rise through the ranks of golf course maintenance departments.” “I work in the media, but I am very distrustful of the media.” Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Golf Course Industry Magazine: https://www.golfcourseindustry.com Connect with Guy on LinkedIn: https://www.linkedin.com/in/guy-cipriano-434686a7/ | |||
| 27 Jun 2024 | 008 | On-Par Strategies to Market Yourself as a Golf Industry Professional with Erin Wolfram | 00:52:35 | |
Improve your job search outcomes with these tips Erin Wolfram shares on this episode of Leadership on the Links! Erin is a Certified Professional Resume Writer (CPRW) and Professional Etiquette Consultant who is the owner of Career Advantage Golf – career consulting services geared toward professionals in golf course maintenance and turf management. Her business partners with the Golf Course Superintendents Association of America (GCSAA) to provide its members with free resume and cover letter review services, along with additional discounted career services. Prior to becoming a business owner, Erin worked in career services and career course development. Erin has her B.S. in Secondary English Education from Kansas State University and a Master of Science in Counseling Psychology and a Master of Science in Educational Technology from The University of Kansas. In this episode, Erin Wolfram of Career Advantage Golf shares insights aspiring superintendents and other golf professionals can use to stand out in their job search. Demonstrate the Value You Can Bring After reviewing thousands of resumes, Erin can confidently say many job seekers are very duty and responsibility focused. While this can be a great way to highlight your experience, it’s important to also demonstrate what you have accomplished in previous roles. Showcasing successful projects, leadership strengths, and tangible results all help differentiate yourself from other candidates. Her advice is to highlight how your leadership skills positively impacted your facility, crew, and the overall organization. Update Your Application Materials on a Regular Basis It’s very common for Erin to run into job seekers who haven’t updated their application materials, such as their resume, cover letter, and portfolio, in over a decade. Of course, this often leaves these job seekers little time to update their materials and submit a polished application. Erin recommends taking a more proactive approach by regularly updating these materials, even if you are not actively applying for jobs. This ensures your information is accurate, up to date, and not rushed. Tailor Your Application to Each Role Hiring managers can spot an application that was copy and pasted from another. Erin recommends first developing a strong foundational resume and then tweaking it to adhere to the job you’re applying for. It’s important to show employers that you put the effort into your application. Hiring managers want to see that you can communicate your specific strengths as a candidate in relation to the role. Take an Active Interest in Your Profession Don’t just join professional associations, but take an active role in them. Go to the meetings and annual conferences, network with members, build relationships, and really market yourself. By doing this, you are showing others that you are committed to your industry and professional development. You will soon find that by fostering these connections, more opportunities will come your way. Enjoy this episode with Career Advantage Golf owner Erin Wolfram…
19:21-19:46 20:47-21:14
“The folks who I work with who utilize LinkedIn, and utilize it effectively, are marketing themselves better than others.” “Think of examples that you want to share with others. And know that it's not bragging, it's not being conceited. It's what you have to do to demonstrate your value.” “Get with your partner, get with your friends, get with someone like me, and actually practice answering questions, because it's not something that's comfortable, right?” “I do recommend that you get some advice from somebody else in your industry.” Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Career Advantage Golf: https://careeradvantagegolf.com/ Connect with Erin Wolfram on LinkedIn: https://www.linkedin.com/in/erinwolfram/ | https://www.linkedin.com/company/careeradvantagegolf/
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| 27 Aug 2024 | 017 | Lessons on Career Changes and Continued Education with Ryan Bain | 00:36:28 | |
Get an inside look into the NYSTA Apprenticeship Program from former student and industry pioneer, Ryan Bain. Ryan is an Assistant Golf Course Superintendent at Noyac Golf Club in Long Island, New York. As someone who entered the golf industry with no formal experience, Ryan became a huge proponent of the New York State Turfgrass Association’s (NYSTA) Apprenticeship Program – a mutually beneficial program for an industry struggling to find qualified talent and candidates who need a foot in the door. Prior to embarking on his golf industry career, Ryan earned his bachelor’s degree in marketing, with the aspiration to work for Major League Baseball. After graduating and trying a stint in insurance and then landscaping, Ryan was at a crossroads in his career. Discovering he could combine his love of sports with the joys of working outdoors, Ryan pivoted to applying to golf courses, as he realized there was more room for growth in this field. In this episode, Ryan Bain shares his experience as the first NYSTA apprentice and how he got his breakthrough into this industry. It’s Never Too Late to Make a Change As a college graduate, many people feel tied to the degree they earned. However, once entering the “real world,” you might realize that your destined path isn’t the right fit for you. Exploring your interests can often lead you to new paths and connections. Even if you don’t have textbook qualifications, a true interest and passion for the golf industry can go far. Oftentimes, you may find new opportunities, like in Ryan’s case an up-and-coming apprenticeship program, that will get you the knowledge you need and lead you in the right direction. Learning Requires Doing and Studying What makes an apprenticeship program so enticing is that it gives aspiring superintendents a chance to learn the how and why behind what they do. Ryan got the hands-on experience of working at a golf course coupled with the education to put his work into perspective. By maintaining a balance of work and study, you can get more out of your program. The key is good time management and a desire to succeed. It Is a Small World After All When entering a new industry, you might feel like a small fish in a big pond. With the world of golf, you soon realize just how tight knit and connected the industry actually is. In reality, you are only two or three degrees of separation from many of the greats and big kahunas in golf. By introducing yourself and connecting with others, you can quickly accelerate as a professional in the field. It’s also a great way to learn and meet new people. Enjoy this episode with Assistant Golf Course Superintendent, Ryan Bain…
6:09-6:36 8:03-8:17
Quotes “I did not understand quite how connected the whole industry was. The industry is so so much smaller than you think it is from the outside.” “If a company, a golf course, or anyone is thinking of getting somebody into this program, they're only going to get a better employee back from it.” “I found myself kind of at a standstill career wise, I didn't think I was gonna have too much of a higher ceiling than where I was at if I stayed doing that.” “Most of the time, I'd find employers don't even follow up.”
Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Noyac Golf Club: https://www.noyacgolfclub.com/ Connect with Ryan Bain on LinkedIn: https://www.linkedin.com/in/ryan-bain-ab69a2166/ | |||
| 25 Mar 2025 | 048 I Shaping the Future: Insights on Assistant Superintendent Career Growth with Pat Jones | 00:43:44 | |
In this episode of Leadership on the Links, we dive into the findings of a recent survey on assistant superintendent employment trends and career development with industry expert Pat Jones. The conversation sheds light on what today’s assistants need to succeed and how the industry can better support their growth.
What you'll learn in this episode:
✅ Mentorship & Development Matter: Assistants are seeking more guidance from superintendents and exposure to high-level responsibilities like budgeting and planning.
Soundbytes:
"Many assistants expressed a common frustration: they don’t feel seen or taken seriously by their superintendents. They’re looking for mentorship, career guidance, and a clear path forward—but often feel left to figure it out on their own." (12:04)
“With nearly 40% of courses now under management companies, there’s a growing demand for experienced professionals who can step into a role and stay. It’s no different than a highly skilled mechanic choosing to specialize rather than running the whole shop. You can carve out a successful career in this space without necessarily wearing the superintendent hat." (20:07)
Key Quotes:
Links and Resources Mentioned:
Flagstick LLC: https://www.patjonesflagstick.com/
Pat Jones LinkedIn: https://www.linkedin.com/in/pat-jones-226766b0/ | |||
| 31 Dec 2024 | E36 | Year in Review: Reflecting on Growth, Recruitment Strategies, and the Future of Golf Industry Talent | 01:00:30 | |
In this special year-end episode of Leadership on the Links, host Tyler Bloom and his team take a moment to reflect on their growth, experiences, and the milestones they've reached throughout the year. Each team member shares insights into their personal and professional development, the evolution of their roles, and the lessons they've learned along the way. Throughout the episode, Tyler and his team also discuss the importance of their work in recruitment, particularly within the competitive golf industry. The team reflects on the challenges and strategies involved in hiring top talent, emphasizing the importance of communication, open-mindedness, and adaptability throughout the recruitment process. They also stress the need for ongoing support and career development for candidates, recognizing that relationships go beyond just the hiring process. The team takes pride in their achievements this year, reflecting on the pride they take in helping clients build strong teams and the long-term relationships they've cultivated. As they look forward to the future, they express excitement for expanding their capabilities and continuing to create opportunities for growth within the industry. What You’ll Learn in This Episode:
Quotes: "A parachute is better when it's open." "You're hiring a person, not a resume." "You can't be afraid to tell your story." “Not every effort yields immediate results, especially in recruiting. Adapting strategies and remaining persistent are crucial.”
Links Mentioned in this Episode:
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| 02 Jul 2024 | 009 | People, Turf, and Sunrises Make for a Happy Career with Darren Davis | 00:41:41 | |
We are excited to introduce Golf Course Superintendent and 82nd President of the Golf Course Superintendents Association of America, Darren Davis, on this episode of Leadership on the Links! Darren has been in the golf industry for 35 years, serving as the Superintendent of the Olde Florida Golf Club for the majority of his career. Darren sits down with Tyler to discuss his tenure in the golf industry and how he got his start back in 1989. He gives key insights into the status of the industry and how aspiring superintendents can kick start their careers. In this episode, Darren expresses his love for the industry, sharing why he is eager each morning to get back on the course. If You Find a Job You Love, You Don’t Work a Day in Your Life While this saying may seem cliché, for Darren, it is mostly true. When he wakes up each morning, he looks forward to watching the sunrise on the golf course and getting his day started. Of course, throughout his 35-year career, Darren has put in the hard work, ultimately paying off and leading to a successful career. The key to loving your career in the golf industry is remembering your passion for what you do. Whether it is working with people, being in nature, or starting the day with a beautiful sunrise, it is important to appreciate the little things. Strive for New Goals Throughout Your Career Even after 35 years in the industry, Darren continues to set goals for himself. This is how he maintains his longevity in the industry and keeps his mindset on the future. As the state of golf continues to evolve due to pandemics, weather changes, or any other factors, having goals can help you navigate tough times and stay focused. Teamwork Makes the Dreamwork Ah yes, another cliché that does have a lot of truth behind it. Darren strongly believes in the power of teamwork, breaking it down into the T.E.A.M. acronym (Together Everyone Achieves More). By building relationships with your teammates and championing other people’s ideas, you can all reach higher limits. A huge component of teamwork functioning is having a strong mission statement and set of values that everyone knows and practices at work. This includes everyone from the CEO to the newest employee. Be Humble As you progress through your career, you may be open to new possibilities and achievements. While it is great to be proud of yourself, it is also important to practice a sense of humility. Those who earn the most respect in the industry are those who know where they came from and who helped them along the way. To this day, Darren continues to speak highly of those who influenced and mentored him. Enjoy this episode with Superintendent and former GSA President, Darren Davis…
03:44-04:02 25:44-26:03
Quotes “It really is an industry that's more about people than it is turf.” “You need to write your goals down and continually update them.” “We're going to be more successful as we function as a team together, everyone accomplishes more.” “I'm a big believer in the saying that you're the author of your own destiny.” “Setting goals is extremely important in my life.”
Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Darren Davis on LinkedIn: https://www.linkedin.com/in/darrenjdavis/ Check Out Darren Davis’ Website: https://www.darrenjdavisgcs.com/ | |||
| 21 Jan 2025 | 039 I From Counseling to Course Management: Chad Allen’s Non-Traditional Path to Leadership | 00:37:16 | |
In this episode of Leadership on the Links, Tyler Bloom is joined by Chad Allen, Golf Course Superintendent at Chatham Hills, as they discuss Chad's unique career journey, his leadership insights, and his approach to evolving the golf course management industry. He was recently awarded the Emerging Leader Award by GCSAA. Chad shares how his non-traditional path, which started in substance abuse counseling, has shaped his leadership style and approach to staff empowerment, mentorship, and technology in golf course management. What You’ll Learn in this Episode:
Soundbites: “Many of us are passive when it comes to putting ourselves out there and showcasing what our teams are accomplishing. I’m not a big "me" person; I prefer "we" and "us." I have to remind myself of that because, honestly, I wouldn’t be where I am without my team. But I also recognize that I need to be my own spokesman.” (13:59) “I think that’s something that’s changing in the industry—moving away from the old “trade secrets” mentality. It’s about focusing on a community of like-minded people who are willing to help one another grow.” (28:46) Key Quotes:
Links and Resources Mentioned: | |||
| 24 Sep 2024 | 021 I Building Stronger Relationships for Career Success with Eric Schultz | 01:01:30 | |
In the latest episode of Leadership on the Links, we were thrilled to host Eric Schultz, whose career journey and industry insights provide valuable lessons for golf professionals and enthusiasts alike. Eric Schultz’s journey and insights provide a wealth of inspiration for anyone in the golf industry. His emphasis on relationships, empathy, and collaboration, combined with his personal anecdotes, make for a compelling and insightful episode. From Humble Beginnings to Prestigious Clubs Eric Schultz’s career path is a testament to the unexpected twists that can lead to success. Growing up in Buffalo, NY, with no prior golfing background, Eric initially ventured into various sales and teaching roles. It wasn’t until he discovered his passion for the golf industry that his career truly took off. Eric shared how he navigated his way through the golf world, including stints at renowned clubs like Pine Valley, and ultimately found his role as the Director of Golf at Colleton River Club in South Carolina. Eric described his pursuit of a role at Pine Valley where he wasn't actively pursuing the opportunity, but was recommended by the head pro at his club in Florida who had worked at Pine Valley previously. The interview process was informal - he was just told to wear a tie and if he got the job, he'd be the only one interviewing. Pine Valley saw something they liked in him despite his lack of experience. His story is a reminder that sometimes, the journey to our true calling is filled with diverse experiences that shape who we become. Eric’s transition from a non-golfing background to a leadership role in the golf industry illustrates how passion and perseverance can pave the way to achieving one’s career aspirations. The Power of Relationships in Golf One of the standout themes from our conversation with Eric was the importance of building and nurturing relationships within the golf industry. Eric emphasized that strong, authentic connections with everyone from superintendents to assistants are crucial for success. At Colleton River Club, Eric has worked diligently to create a warm, supportive environment. He believes in developing his team members and fostering a culture where everyone feels valued, even if they eventually move on to new opportunities. This approach not only enhances team morale but also contributes to a positive and collaborative work atmosphere. Eric focuses on consistency and routines like high performers do. He gives a lot of autonomy to his assistants to make decisions and fail, as long as they learn from it. He tries to understand their goals and enable them to move up in their careers, whether in golf or outside of it. Handling Challenging Course Conditions In a thought-provoking segment, Tyler presented a scenario where members were pressing the superintendent about less-than-ideal course conditions. Eric’s advice for handling such situations was grounded in empathy and open communication. He highlighted the importance of understanding the concerns of all stakeholders and working collaboratively to address issues. Eric recommended a problem-solving approach that involves both the golf and agronomy teams, ensuring that solutions are effective and mutually agreeable. Identify the source of the issues through open communication between golf and agronomy leaders. Clearly explain the reasons behind the problems to members. Develop an action plan and get member buy-in. Invest time to have in-person conversations to turn members into supporters. Soundbytes: "You've got a network of people that you can call on, you have this fraternity of people that you just want to be with and the best of the people that like yourself, you get jazzed up to talk to you you hang up the phone inspired to go to the next thing." 10:37-11:00 "The best professionals inherently have some of the softer skills early on. We can train the hard skills. The best that we hire have the ability to smile and have good soft skills, even if their hard skills are still developing." 33:22-3:50 "The movers and shakers all know each other one way or another. It’s all interconnected. The power of three: even if you impact one person, they know three others, and so on. The networking power in this industry is profound." 42:50 - 43:05 Quotes: "Whether I was inspired to stay in it because I kept moving to the next spot, the responsibilities became more, and I spent time with people who I loved and with I loved." "I think there's a lot of laziness around leadership and maybe part of the problem why we have a shortage or went through a period of shortage and people getting enrolled is because we weren't doing a good job encouraging people and nurturing talent." "Building relationships is about finding common ground. Ask about their family, where they went to school. Spending time around the golf shop, asking for a golf lesson, and engaging in the game helps in building better relationships." "The best superintendents and people on the agronomy side that I've seen that network with the golf professionals have some ability to play and fast forward that and say, you know, what does a general Saturday look like? Well, it's mow and go. Well, what does mow and go turn into mow and play with the nine hole, you know, the nine o'clock game and you did that once a month." Links Mentioned in This Episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Connect with Eric on LinkedIn: https://www.linkedin.com/in/eric-schultz-3b687443/I | |||