LBM Talks (LBM Journal)

Thea claims that every credit manager she knows has at least one “friend of boss” or “friend of sales” account that never gets paid.

Thea’s here to remind you why friends and credit don’t mix and how to sluff these “friends” off to your credit manager.

Cash flow is a great way to know if your business is over or under performing.

Thea shares five reasons your cash flow might suck and five ways to improve it. These include solutions for both credit managers and business owners.

Rick Schumacher, Founder of LBM Journal, joins Sally to discuss the intention behind LBM Talks Social Media and what to expect.

In this episode, Thea is joined by Janet Hammel. Janet and Thea met at LBM Strategies 2024 where she was accompanying her husband who works for Morsches Builders Mart. With Janet's unique connections to both credit and the LBM industry, Thea insisted she join her on the podcast.

Janet shares advice on protecting your business from fraud. She shares that there is not one action you can take, but many proactive measures to make your business difficult to steal from.

Janet and Thea will be taking this subject deeper in an upcoming webinar with LBM Journal on 3/25/25. This webinar is free for qualified LBM pros. Sign up for our enewsletter to receive more information at https://lbmjournal.com

Mentioned resource: https://www.ftc.gov

For all inquiries, contact Thea at thea@creditoverlord.com

In episode three of LBM Talks: Credit, Thea sits down with Ryan Ayers, Co-Founder of Suppli. Together they discuss ideas like how technology can streamline workflow, what to consider when choosing a software, getting other members of your team onboard, and more. If you’re interested in learning how technology can affect your day-to-day, don’t miss this conversation.

Learn more about Suppli: https://www.gosuppli.com

Today, Sally is joined by John Perna, President/CEO, and Jon Jacob, VP of Business Development, from Hamilton Building Supply.

Odds are you've seen Hamilton Building Supply on social media through their humorous vertical videos, which is why we needed to chat with them.

In this episode, John and Jon share when and why Hamilton started utilizing social media, the decisions they made that led them to where they're currently at, networking and hiring opportunities that social media has unlocked, and what's involved in their content creation process. 

You can find Hamilton on Instagram @hamiltonbuilingsupply.

For any podcast related inquires, contact sally@lbmjournal.com.

In this episode, Sadie Hoyt, Marketing Specialist at Dakota County Lumber located in Farmington MN, shares the story of when and why her company decided to hire someone new to manage their presence on social media.

Sadie also shares who her company targets on social media, what kind of content they make and why, and advice for LBM dealers aspiring to get started.

We hope you enjoy this episode. Be sure to leave us a comment, letting us know what you think and what other topics you would like discussed. For any social media inquiries, contact sally@lbmjournal.com.

Connect with Sadie: https://www.linkedin.com/in/sadie-hoyt-365109113/

Sprout Social Blog (resource): https://sproutsocial.com/insights/

Thea Dudley and Tina Breen sat down together during the 2024 LBM Strategies conference to discuss the decision making process. Tina Breen has her masters in Industrial and Organizational Psychology, bringing a unique perspective to the topic.

In this episode, Thea and Tina discuss what cognitive fatigue is and how it affects the decision making process, how credit managers can be mindful of their mental state, and what they can do to prevent making poor decisions.

In episode one of LBM Talks: Credit, Thea brings the energy as she shares five pet peeves in Credit Management. If you work in Credit, be sure to let us know in the comments if you can relate.

In this episode, Thea sits down with the President of the National Association of Credit Managers' (NACM) North Central chapter, Tanya Guy, and Board Chair, Michelle Ochetti, after their annual meeting back in May. These ladies addressed many pain points for today’s credit managers such as being a team of one, mentorship and community, attracting young people to the credit profession, and more. They also discussed the power of a community like NACM and its affiliates in providing resources for Credit Managers around the country.

Learn more about NACM: https://nacm.org

and NACM North Central: https://www.nacmnc.org

In this episode, Thea sits down with Todd Sawyer, a man who possesses the dual perspective of being both LBM dealer and contractor. 

Todd’s knowledge will help you understand the bigger picture of your transactions and how to do better business with contractors.

Connect with Todd: https://www.linkedin.com/in/todd-sawyer-7b131510/

Among many endeavors, Thea writes a monthly Credit Q&A column for LBM Journal the magazine. Credit managers from around the country send Thea their questions and ask for her input. With only one column published a month, several questions are left unanswered. In this episode, Thea addresses these archived questions.

If you have a question for Thea, send it to thea@creditoverlord.com or leave it in the comments section of this podcast.

Thea's Column: https://lbmjournal.com/author/theadudley/

Fraud is a huge challenge for businesses around the country. In this episode, Thea breaks down the Payment Fraud and Control Survey shared by the Association of Financial Professionals and Truist bank to help you understand your risk and ways to prevent it from happening in your company.

Veteran credit managers are retiring and a lot of companies don’t know what to do.

Join Thea and Jon Flora, CEO of the National Association of Credit Managers (NACM) Business Credit Services (BSC), as they discuss topics like recruiting, networking, and training; all necessary protocol to keeping your back office staffed.

Please send any inquires to thea@creditoverlord.com.

Sales and credit are a team. In this episode, Thea shares some tips for salespeople on how to build a better relationship with their credit manager, ultimately making them more efficient in the long run.

Join us for discussions about credit and social media in the LBM industry.