Dive into the complete episode list for Inspector Toolbelt Talk. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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1–50 of 154
Pub. Date
Title
Duration
03 Feb 2022
Barry Cohen - The Creator of Homeinspectology.com
00:23:48
In this episode of Inspector Toolbelt Talk, we interview Barry Cohen who created and maintains homeinspectology.com - a website that provides a wide range of resources for home inspectors. Barry has been a great support for the home inspector community. Listen in to hear what makes him tick.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
11 Feb 2022
How To Be a Better Communicator
00:49:56
Communication is half our job as home inspectors. We know houses, but we can sometimes struggle with communication aspects of the business. So how do we become better communicators? Beon and Ian talk about this in this week's episode of Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
21 Feb 2022
The "State of the App Address"
00:22:09
In this podcast, we take a moment from our usual podcast format to talk about where we are at with our app - Inspector Toolbelt. Upcoming features, our "meteoric" increase in users, and just some of the great things that have happened here at ITB!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Feb 2022
Home Inspector Safety with Bob Madewell
00:38:50
Bob Madewell was attacked and has a cautionary tale for all home inspectors, and some advice to keep us safe. We are put in a lot of risky situations - and this podcast has some important information that we all need to hear in our industry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
09 Mar 2022
Home Inspection Agreements With Isaac Peck
00:35:01
Tighten up your home inspection agreement with the expert advice of Isaac Peck of OREP and Working RE Magazine. Isaac helps us "plug the holes" that may be in our inspection agreements that we may not even know are there. Listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Mar 2022
The Ancillary Service Every Home Inspector Should Offer - With Harold Van Dyk
00:31:23
If you aren't offering this ancillary inspection as a home inspector - you should be. Harold Van Dyk helps us see why this booming service is the "secret sauce" of the home inspection industry. Learn more by listening in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
23 Mar 2022
Fuel Prices & Interest Rates - What They Mean for Us
00:33:58
Gas is up and interest rates are going up - what does this mean for us as home inspectors? A bit of a "mixed bag", but there is some good news in there. Stay tuned and listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
31 Mar 2022
How To Beat Inspector Burnout
00:39:13
What is burnout? Are you experiencing it? In this episode, we help you see some ways to beat burnout in small, practical ways. Stay tuned and listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
05 Apr 2022
How to Deal With Client Complaints
00:41:26
Have you ever had a dissatisfied client? If so you are not alone. In fact, complaining about services seems to be the favorite pastime of some people. In this episode, you will get a few tips on how to deal with complaints successfully. Stay tuned and listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
12 Apr 2022
Inspectors Eat Well When They Charge Enough - James Gonte
00:37:29
James Gonte, a home inspector with 30 years of experience and admin of WING - one of the largest Facebook groups for home inspectors, tells us how he can charge an average of $850 per inspection. He will also give some thoughts on why most home inspectors should reconsider how much they charge. Stay tuned for another episode of Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
21 Apr 2022
How to Increase Your Per-Inspection Revenue - Dave Klima
00:34:47
Dave Klima has some valuable experience to share that will help you add revenue - even after your inspection. He will discuss how some of these programs work - and how he has already instituted them in his own home inspection company. Please enjoy the latest episode of Inspector Toolbelt Talk.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Apr 2022
Should You Hire a Home Inspector Call Center? - with Paula Pinnix of ACC
00:39:08
You're in a crawlspace and your phone rings. It is a potential client looking for a home inspection. How likely are you to make sure you land the deal? Are you going to be able to make a good argument for your ancillary services? This is one of the reasons why home inspectors choose to hire a call center. In this episode, we will talk with Paula Pinnix from ACC and learn how a call center can make your life easier.
For more info about America's Call Center, visit https://americascallcenter.com/
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
03 May 2022
Is InterNACHI Worth It? With Ben Gromicko
00:39:52
Is InterNACHI worth it? It's a question that new inspectors and seasoned inspectors alike might ask. Ben Gromicko of InterNACHI discusses this question and shows us some ways that InterNACHI helps home inspectors in a big way.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
11 May 2022
What Does InterNACHI Plan To Do About The “Takeover of Our Industry" with Nick Gromicko
01:14:59
In Nick Gromicko's first-ever podcast with us, he tackles the big question on a lot of our minds - "What Does InterNACHI Plan To Do About The Takeover of Our Industry". Stay tuned for this special episode of Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
19 May 2022
Home Inspection Marketing Ideas
00:39:00
In this week's episode of ITB Talk, Beon and Ian are discussing 5 methods of getting your name out there that you might not have thought of. Enjoy your listen!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
26 May 2022
Social Media Strategy For Inspectors - With Inspector Media
00:53:11
Inspector Media has been helping home inspectors with their marketing strategies for years. Listen in as Ian and some of the Inspector Media team talk about how inspectors can use social media. You might also learn a thing or two about posting mummified squirrels online and how to engage with real estate agents better. Enjoy this week's episode of Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
03 Jun 2022
How to Manage Client Expectations
00:40:32
Have you ever had a client upset after an inspection because they thought you would do more or you didn't tear out a wall to find a defect? In this week's episode of Inspector Toolbelt Talk, Beon and Ian discuss how home inspectors can ensure that they reduce client complaints and issues after inspections by properly managing client expectations. If you are expecting another excellent episode of ITB Talk, we promise you won't be disappointed!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
10 Jun 2022
Part 1 - Q&A With Nick Gromicko, the Founder of InterNACHI
00:38:51
In this episode of Inspector Toolbelt Talk, we interview Nick Gromicko, the founder of InterNACHI (the world's largest home inspector association). Nick talks about how he met his wife, Lena, why he has so much steel in his house, how he hunts for deals, how tall he is(?) - and much more. Stay tuned for this episode of Inspector Toolbelt Talk, and listen in for Part 2 next week!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Jun 2022
Part 2 - Q&A With Nick Gromicko, the Founder of InterNACHI
00:43:37
In Part 2 of our interview with Nick Gromicko, Nick talks about: how to become a millionaire, are we entering another 2008 situation, why you should hire more employees, inflation, good side businesses for home inspectors, and much more - stay tuned for this episode of Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Jun 2022
Mid-2022 Home Inspection Market Outlook
00:42:07
Beon and Ian look at the state of the home inspection and real estate market and things are looking a lot brighter than you may think. Why do we say that? Listen in and find out!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Jun 2022
Business Structure, Taxes, & Paying Inspectors - With Tom Kubiak
00:39:42
How should you structure your business? What are some safe investments in a recession? How can you save money on your taxes? All these questions and more in our interview with Thomas Kubiak, accountant extraordinaire.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
05 Jul 2022
Firing Clients and Blacklisting Agents - With Jay Wynn
00:55:36
Jay Wynn of Blue Jay Inspections talks with us in our special series "Drinking With Jay". Jay talks about subjects such as firing clients and blacklisting agents over a glass of fine Scotch. Stay tuned!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
14 Jul 2022
Change Your Mindset to Grow Your Business - With Istvan Zsako
00:52:26
In this week's episode of Inspector Toolbelt Talk, Istvan Zsako, a successful home inspector and the author of "The Victory Mindset" tells us about how having the right mindset can help you grow in your business and find satisfaction in your work.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
18 Jul 2022
State of the App July 2022
00:18:50
What is going on with Inspector Toolbelt Home Inspection Software? We talk about what is happening and what is coming in this podcast!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
19 Jul 2022
Confessions of a High Profile Salesman
00:35:42
Want to be a better salesman? We may know a lot about homes, but sales may not be our thing. In this episode, a high-profile salesman helps us understand the basic principles of sales and how it relates to the home inspection industry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
02 Aug 2022
Dress to Impress
00:20:48
This week Ian is on his own, and he wants to talk about the way you dress. It might sound like an odd thing for a Home Inspection Podcast, but if you tune in and listen, you will learn how dressing the right way can help you make a better impression on your clients, and, in the end, increase your business.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
08 Aug 2022
Rising to Meet the New Customer Journey - With Aaron Ziomek from ACC
00:49:01
Do you know what is meant by "Customer Journey"? This week, Ian speaks with Aaron Ziomek from America's Call Center about the importance of making sure your clients have a positive experience when making business with you, and how your business will benefit.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
01 Sep 2022
What Is The Future Of The Home Inspection Industry
00:34:01
In this week's episode, Ian and Beon talk about the recent changes to the home inspection software market and what it might mean for you as a home inspector. You will also find out more about what Ian does on his vacations (You guessed it, it's nerdy).
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
06 Sep 2022
Changes in the Inspection Industry - Good or Bad? With Christian Adams of Repair Pricer
00:46:11
This week, Ian speaks with Christian Adams from Repair Pricer about how some of the things happening in the home inspection industry today mirror what happened in the real estate industry just a few years ago, and what it could indicate for the future.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
13 Sep 2022
How to Make Your Clients Feel Seen and Heard
00:35:47
In this week's episode of Inspector Toolbelt Talk, Ian is speaking with a real Swede, not to find out more about the country, but instead to learn more about how home inspectors can excel at making their clients happy through good customer service.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
22 Sep 2022
How to Properly Visit Real Estate Offices
00:22:02
Ian was on his own in the studio this week, so he is sharing some tips on how to market to real estate offices. He will help you save time and money by marketing the smart way, and you will find that it is going to change the way you view that aspect of your business.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
27 Sep 2022
How Inspectors Can Mitigate Risk
00:49:25
This week, our guest is Isaac Peck from OREP, and Ian is discussing with him how home inspectors can mitigate the risk of performing inspections by considering the wording used in their reports. They also talk about "Walk and Talk" inspections, and why you still should call them home inspections.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
07 Oct 2022
Q4 2022 - Home Inspection Market Outlook
00:26:15
What is the home inspection market outlook? We believe that the outlook is positive and will be great for home inspectors, but there are a few things that will likely happen first. Will Beon and Ian predict the future? Tune in to hear our latest Market Outlook episode!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
13 Oct 2022
A Success Story - What Works & What Doesn't - Mike Ortiz
00:39:44
We talk with Mike Ortiz of HomeFront Inspection Services in CA this week. In one year, mike went from just starting out to 500 inspections - all using the marketing techniques from our podcast! See what parts worked for him and what you can do to see this kind of amazing growth as well!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Oct 2022
Should You Have a Cancellation Fee - Drinking With Jay
00:43:51
Should you have a fee for canceled inspections? Many inspectors don't think so, but in this episode, Ian and Jay discuss this subject over a nice glass of Scotch.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
27 Oct 2022
Market Through It - With Mike Crow
00:45:48
Mike Crow himself, one of the most successful home inspectors in the industry, joins us to show how to market through the changes and the down market that we are experiencing. He has gone through a market downturn several times throughout decades in the home inspection industry and has come out on top each time. Listen in as he shows us how to "market through it"!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
03 Nov 2022
Marketing Pre-Listing Inspections with Dave Klima
00:52:35
Dave Klima is back on the show with us talking about marketing pre-listing home inspections. Learn how to market this service in general, or using his system through Inspected Houses.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
08 Nov 2022
This Is The Time To Grab Market Share
00:17:57
This is the time to grab market share. This is the time when businesses grow or fail, and it's a choice which one you will be. How? We discuss this in this podcast with Ian - who has been down this road before.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
22 Nov 2022
Business and Sales for New Home Inspectors
00:49:18
If you are new to the home inspection field, then this episode is the one for you. Ian speaks with Neil Summers about how you can start a new home inspection business despite the current market. Neil also gives some insights into how car sales helped him become a better home inspector.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
02 Dec 2022
End of Year Tax Tips With Tom Kubiak
00:46:14
Listen as Ian and Tom discuss whether or not it is a good idea to make an investment to get into a lower tax bracket. Also in this episode, Ian definitely does not encourage breaking and entering... just so we're clear.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
08 Dec 2022
Don't Give Up
00:11:43
Ian is doing a solo podcast this week. If you don't like motivational talks, you can be comforted by finding out that neither does Ian... but still, this episode is pretty motivational.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
15 Dec 2022
Home Inspection News With Ian & David
00:25:49
It was bound to happen. In what has been named "The Corniest Podcast Ever" Ian and David discuss some of the latest news in the home inspection industry. Unfortunately, some of the best material had to be cut out to protect the innocent.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
29 Dec 2022
Q1 Home Inspection Market Outlook - 2023
00:32:51
It is here! The first episode of ITB Talk Season 3. Ian and Beon take the opportunity to discuss the Q1 market outlook, and how it might affect home inspectors. They also bring up the discussion about "The Belt" which Ian for some reason is obsessed with...
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
12 Jan 2023
Real Numbers to Run Your Business By
00:48:07
Dylan Morgan of Property Doc runs his business by the numbers. What numbers? Listen as Ian and Dylan discuss how paying attention to the numbers can help your business grow. Also, the first person to email in a correction to Ian's math in this episode will receive a free month of the Inspector Toolbelt app!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Jan 2023
Can Field Inspections Help You Through the Downturn?
00:38:02
Here at Inspector Toolbelt, we love to bring you ideas that can help you succeed in your business. While field inspections might have a bad rep in some circuits, Richard Law from SOFI (Society of Field Inspectors) gives some insight into how they can be a great supplement when things are slow.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
20 Jan 2023
SPECIAL EPISODE! A Big Market Change is Coming
00:13:27
There is good news! The market is finally changing for us in the home inspection industry. Listen in as Christian from Repair Pricer tells us that, starting in March, we will see an uptick in our businesses and finally be out of the slump.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
24 Jan 2023
Hiring a Virtual Assistant for Home Inspectors with Greg Brooks
00:42:57
Some of the largest and most successful home inspection companies in the country are using VA's. Would this option work for you and your business? Greg Brooks from Rocket Station thinks so, and he explains why.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
03 Feb 2023
Home Inspection Facebook Group Etiquette
00:42:36
Have you ever been in a discussion on Facebook that left you angry, annoyed, or frustrated? Congratulations, you're an average human! In this week's episode, Ian discusses Facebook etiquette with Michael Weatherford who is an admin for 2 home inspector Facebook groups.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
08 Feb 2023
How to Properly Visit Open Houses
00:14:57
In this solo cast by Ian, he addresses a common question from our listeners: "How can I be successful when visiting open houses?" You might be surprised that he is going to tell you not to be a creeper. Also, find out why Ian isn't a fan... well, actually, you won't find that out, sorry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
14 Feb 2023
Growing & Marketing Your Inspection Business With Kevin Maxwell
00:40:41
This week Ian is chatting with one of the most successful competitors in his market, and they actually get along! Kevin from Maxwell Inspection Services shares his thoughts on how to scale and market a home inspection business successfully. Also, Ian gives you the perfect definition of what a septic system is.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
23 Feb 2023
Behind The Scenes with Google Ads
00:49:31
Want your Google Ads to perform better? Want to be part of Google's Guarantee Program (which is working awesome by the way)? Then listen in to Jason Bowings as he pulls back the curtain on Google Ads and helps us get the most out of them!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
03 Mar 2023
Psychology For Inspectors part 1/2
00:42:27
Want to know a few tricks to help you close sales and deal with certain situations that come up as home inspectors? Listen in to part 1 of a two-part series to show you how you can use psychology as a tool.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
07 Mar 2023
Psychology For Inspectors part 2/2
00:28:57
Want to know a few tricks to help you close sales and deal with certain situations that come up as home inspectors? Listen in to part 2 of a two-part series to show you how you can use psychology as a tool.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Mar 2023
Drinking With Jay - Teaching and Mentoring Other Inspectors
00:53:27
Ian and Jay are at it again. In this episode, they are enjoying some comforting drinks while discussing why everyone wins when home inspectors train each other. You will also find out how Jay can land a deal despite promoting other inspectors.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
21 Mar 2023
Google Guarantee Program/GLS - Jason Bowings
00:41:58
Back by popular demand, Jason Bowings speak with Ian about the Google Guarantee Program.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Mar 2023
The Client-First Mentality
00:43:04
George Karampoulis talks to us about why having a "client-first" mentality is not only the right thing to do, but it's also good business. Listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
04 Apr 2023
Is Our Industry Consolidating?
00:39:04
Jon Bolton is on the show and is discussing the question - is our industry consolidating? Big inspection companies and larger multi-inspector firms are more common now, but there is still a lot of room for single operators, and we show you why.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
10 Apr 2023
The Social Media "Secret Sauce"
00:47:42
Want to gain 150K plus followers on TikTok? Or 79K followers on Facebook? Then listen in as Mike Ortiz shares the "secret sauce" of how he has gained that many followers - and all the work that comes with it!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Apr 2023
How To Upsell Services
00:15:00
Want to upsell your ancillary services? In this podcast, we discuss the methods and techniques we use to upsell our ancillary inspection services.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
19 Apr 2023
Q2 Home Inspection Market Outlook - 2023
00:36:44
Ian and Beon are back together in this week's podcast to talk about the present and future of the home inspection market. Listen in as they discuss the Q2 Market outlook on Inspector Toolbelt Talk!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
24 Apr 2023
How To Become a Successful Female Home Inspector
00:43:06
Listen in as Kari Cheek joins us on the show and tells us about her journey and how to become a successful female home inspector!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
25 Apr 2023
Marketing For Introverts
00:38:53
Introverted? So are a lot of us :). But marketing as an introvert doesn't have to be difficult. Listen in as we discuss marketing strategies for just about every type of introvert we may happen to be!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
26 Apr 2023
The "Windshield Perspective"
00:36:09
In this episode, we talk with Shannon Gatewood about his "windshield perspective" about the home inspection industry as a whole, and also about his home inspection podcast. Listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
19 May 2023
Home Inspection News
00:22:55
In this episode, we'll bring you up to speed on the most recent developments, from pricing issues from a major inspection company to real estate trends that impact the inspection landscape. Plus, we have exciting news to share about our very own Inspector Toolbelt app!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
26 May 2023
Team vs. Solo: The Pros and Cons of Team Inspections
00:38:47
In this episode, we have a special guest, Rob Byrne from Higher Elevation Home Inspections in Long Island, NY, joining us to discuss a topic that sparks much debate among home inspectors: the pros and cons of conducting home inspections as a team versus flying solo.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
05 Jun 2023
Where is the Inspection Industry Headed?
00:35:46
Join Ian and Beon in this eye-opening episode of Inspector Toolbelt Talk as they delve deep into the pressing issue of large corporations taking over the home inspection industry. Titled "Where In The World Is the Home Inspection Industry Headed?", this episode brings to light the hidden ways in which these corporate giants are impacting our industry, from setting prices to dictating how we conduct inspections.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
12 Jun 2023
Lessons Learned - The Ups & Downs of Inspecting
00:44:55
As we continue sipping our drinks with Jay Wynn this week, we dive deep into the cyclical nature of the home inspection industry, discussing the need for financial discipline during slow periods and the high failure rate of home inspectors. We emphasize the importance of finding a balance between slow and busy seasons and the necessity of having enough money to cover six months of operational costs, including wages.
Finally, we express the need for experienced professionals to teach the younger generation interested in the home inspection industry. We touch on the challenges faced by the construction industry due to the lack of skilled labor and share tips on preparing for slow seasons. So grab your favorite drink and join us for an insightful and engaging discussion - you won't want to miss it!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
26 Jun 2023
Striking the Balance
00:08:21
In this solo episode, Ian shares a powerful encounter he had with a stranger who made him question his work-life balance and its impact on his overall happiness.
We dive into the importance of making time for loved ones, addressing burnout, and finding ways to maintain balance amidst the chaos of being a home inspector. Ian provides practical tips and suggestions for making minor adjustments in your life that can have a significant impact on your well-being. This episode serves as a reminder for all of us to take a step back and consider the true meaning of living life to the fullest while still pursuing our passions and careers.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Jun 2023
A Review Of Reviews
00:50:13
Ever wondered how to navigate the tricky terrain of managing customer reviews in the home inspection business? We promise you'll be equipped to master the art of handling reviews after tuning in to this insightful episode of Inspector Toolbelt Talk. Join us as we exchange experiences, strategies, and valuable insights on how to elicit excellent reviews and tactfully handle unfavorable ones.
We'll guide you through the quagmire of review gating and review harvesting, explaining why it's crucial to avoid these practices like the plague. We also delve into the importance of timing when sending out a review request, the potential fallout of not addressing negative reviews appropriately, and how to spot the difference between genuine and counterfeit reviews.
Lastly, we'll unpack the tricky issues surrounding poor reviews and discuss potential legal implications. Learn about the importance of having evidence when confronting false reviews, and how to use positive reviews to your advantage in your business. We conclude by emphasizing the necessity to address negative responses, dodge potential legal pitfalls like libel suits, and the power of responding to reviews - both good and bad - with honesty and courtesy. Get ready to reshape your approach to customer reviews and take your business to new heights!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
10 Jul 2023
Q3 2023 – Home Inspection Market Outlook
00:41:25
One of our most popular segments is back! It is time for Ian and Beon to do their quarterly review of the home inspection market. They will review the current housing market and its effect on us as home inspectors.
They will also highlight the challenges we face with less home inspections due to limited inventory and job opportunities, which have a direct impact on pricing and turnover rates. Furthermore, they're shedding light on how the high cost of housing, the need for large down payments, and the possibility of skipping inspections are all burdening the average inspection company owner.
They also examine the potential effects of mortgage rates and housing legislation on the market. Stay tuned for their predictions on how upcoming job reports could sway mortgage rates, and how inventory levels may shake up the market before 2024.
They'll also be sharing their insights on the builders' outlook and how the current recession could ripple through the home inspection industry. Excited yet? We sure are! Join us for this comprehensive journey into the heart of the home inspection industry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
11 Jul 2023
Are You Ready to Go Multi-Inspector? | Navigating Challenges, Boosting Profitability and Exploring Ancillary Inspections
00:25:15
Are you wanting to go multi-inspector? Are you already at that point and ever feel like you're running an obstacle race while managing a multi-inspector firm? Wondering how you can bypass the hurdles of structure and finding competent help? Well, tune in as we discuss HOW to go multi-inspector, WHEN to go multi-inspector, and HOW to make it work overall. We'll also explore the noble path of profitability, highlighting why profitability should be your badge of honor rather than the size of your business.
Think about your inspection business. Now, imagine it as a well-oiled machine, where every cog is in place, and everything just works. Sounds too good to be true? Not necessarily. We're diving into the nitty-gritty of how structure can dramatically influence your business's success or failure. We'll peel back the layers of the business onion, analyzing the number of inspections one can perform annually, and the costs and profits associated with them. Plus, we'll be sharing some clever ways you could give your profit margin a substantial boost.
What if, I told you, the secret to boosting your profitability lies in offering ancillary inspections? Here's a thought - what if the key to increasing net profitability isn't really about focusing on market share, but about becoming amazing at every ancillary inspection instead? We'll explore this exciting idea and also discuss services like chimney, septic, and water treatment inspections that can add value to your business.
So, buckle up, because in this session of Inspector Toolbelt Talk, we're taking your inspection business to the next level!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Jul 2023
Expanding Horizons: Diversifying Your Home Inspection Business
00:35:43
Ever wondered how to transform a home inspection business into a one-stop shop that offers a broad spectrum of services? How about venturing into rewarding, related fields like environmental inspections and property investment? Our guest, Kyle Phillips of Alpha Inspections, shares his journey from military service to building a thriving inspection empire that does just that. With insights drawn from his own experiences, Kyle offers a roadmap on how to make your business stand out from the crowd and build loyalty among agents.
Kyle's journey into the mold testing business is a masterclass in building expertise from scratch. He went from online research to running a successful operation, proving that a positive mindset and a willingness to learn from experience is the key to success. But it's not just about gaining the knowledge - Kyle highlights the importance of networking and building relationships in business growth. He shares how he ventured into ancillary services like mold testing and rate on testing, and emphasizes the value of becoming an expert before beginning to charge for these services.
Lastly, we delve into the potential of water treatment systems and soft roof washing as ancillary services. Once again, Kyle's experiences and lessons learned emphasize the importance of mastering one vertical before attempting to tackle a new one. He also shares how he has managed to steer clear of conflicts of interest while expanding his business offerings. So tune in if you're ready for a deep dive into diversifying your home inspection business!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
01 Aug 2023
Expert Witness Testimony: A Guide for Home Inspectors
00:23:22
Are you ready to uncover the enigma of being an expert witness? Allow us to navigate you through the complexities and nuances of expert witness testimony, a challenging yet potentially lucrative path for home inspectors. Our conversation encompasses everything from real-life experiences to priceless tips, guiding you through the different types of expert witness testimony. We unravel the distinction between a fact witness and an expert witness and provide a well-laid-out strategy for attorneys who are looking for expert opinions from us as an industry. We also discuss setting up fees and time tracking for cases, essential to ensuring you get paid for your expertise.
Taking a deeper dive, we illuminate the process of becoming an expert witness and the scenarios that might necessitate your presence as one. During the discovery phase, you'd be exposed to the nitty-gritty of the case, from reports to evidence, and we prepare you for this experience. As part of our exploration, we share an intriguing case scenario where I was called upon as an expert witness. Through this practical example, we address the intricacies of providing expert testimony. This episode is a must-listen for home inspectors pondering on the possibility of walking the expert witness path, offering a rare insight into this unique territory. Join us in this exciting exploration of the world of expert witness testimony.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
15 Aug 2023
Charge More, Be More - With Juan Jimenez
00:39:36
Join us for a compelling conversation with Juan Jimenez as we explore the world of charging more - but also being more. Juan's journey carries us from his Marine Corps days to now running a successful multi-inspector firm in Midlothian, Virginia. Juan's unique insights reveal how the average home inspection fee has not had a significant increase over the past three decades and the crucial role of clear communication in commanding higher prices. His keen understanding of the value proposition of home inspection services is a conversation not to be missed.
We delve into the art of pricing your services, with a focus on the importance of humility and effective communication. It's not just about the inspector's skills, but also about communicating our value proposition in a way that resonates with the client. Get ready to learn from Juan, a home inspector who charges more than what his competitors charge. How does he do it? The secret lies in his ability to effectively communicate the value of his services.
In the final stretch of our conversation, we explore how adaptive USPs and the expansion of home inspection services into new areas can transform your business. We examine how online reviews can significantly influence pricing and how effective communication can enhance the sales of services. Prepare to be challenged, inspired, and equipped with practical advice on becoming a better communicator, emphasizing the need for empathy and offering solutions to your customers. Join us and let Juan Jimenez's insights inspire you to take your home inspection business to new heights.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
22 Aug 2023
Growing Your Inspection Business Through Referral Groups
00:45:28
Have you ever wondered just how powerful networking can be for your business? Craft your own success story with the guidance of our remarkable guest, Mike Ortiz, a seasoned multi-inspector business owner who knows the art of juggling networking, marketing, and managing a burgeoning business. Mike's journey bears testimony to the transformative power of networking.
In our enlightening chat, Mike shares his first-hand experiences of joining local business referral groups and the value they added to his career. He talks about the initial challenges of stepping into mixers, the lasting relationships he built, and the surge in leads and referrals he realized through these associations. Not just that, he emphasizes the importance of joining referral groups for the invaluable advice they offer in areas like marketing strategies for home inspections.
Listen to Mike as he offers profound insights into the balance of networking with other marketing efforts, and the key role of planning for both busy and slow seasons. He warns about the drawbacks of relying solely on Facebook groups for advice, and shares his beneficial experience of being part of a focus group. This episode is a treasure trove of business growth strategies and tips; perfect for those aiming to maximize their business potential through effective networking and diversified marketing strategies.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Aug 2023
A New Inspection Type - Changing The Industry
00:46:01
Want to revolutionize your home inspection business? Prepare to be thrilled as our guest, Christian Adams, unveils an innovative new initiative, the Curbio Partnership Program. A game-changer for sellers with houses in need of repairs and home inspectors alike, this program covers repair costs, warranties the work, and even pays inspectors upfront for pre-market evaluations. But will this new inspection service change our industry?
The Curbio Partnership Program offers not just a financial advantage but also empowers licensed inspectors with the right tools to assist sellers and agents in prepping homes for the market. We'll be dissecting how the program is different, comparing it to traditional home inspections, and revealing how it combines field inspection, home inspection, and contractor evaluation. You'll also learn about the potential crossover applications of Matterport technology, the difference between seller inspections and home inspections, and the legal implications tied to each.
Rounding off our discussion, we'll tackle how the Curbio Partnership Program can help expand your business by offering add-on services. We'll be discussing the introduction of pre-market home evaluations, and the potential for inspectors to gain more clients and generate more revenue. So, are you ready to transform your business? Tune in to find out all about the Curbio Partnership Program.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
05 Sep 2023
Protecting Your Most Valuable Asset
00:39:02
Have you ever wondered how your job as a home inspector could be impacting your health? Today's episode features Kevin Maxwell, a home inspector who has overcome significant health challenges, losing 80 pounds and transforming his life. As an inspector constantly on the move, Kevin shares his real-time struggles and how he navigated through unhealthy choices, stress, and a demanding job to prioritize his well-being.
The conversation takes a deeper turn as we dissect the hidden stressors of our profession and the unhealthy coping mechanisms they might foster. We make sense of our inclination towards unhealthy snacks and how simple lifestyle changes can stabilize our health, boost our confidence, and ultimately, ramp up our business. We accentuate the need for stress management, regular exercise, and smart dietary choices for a balanced life in the home inspection field.
In the concluding part, we address the often neglected aspect of health - regular checkups. Kevin provides a personal account of his health transformation and how it drastically improved his overall well-being. We underline the importance of self-care, not just for personal reasons but also for professional growth. So, tune in to this episode where Kevin and I remind you that health is indeed your most valuable asset. Let this conversation inspire and inform you to prioritize your health while navigating the demanding world of home inspection.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
11 Sep 2023
Take Back Our Industry
00:38:49
Get ready for a thoughtful conversation with our guest, John Russell, CEO and co-founder of Inspection Go. We dissect how John and his team are bolstering home inspection businesses and the technological advancements they are bringing to the industry. Together, we delve into the pressing matter of the attempts by external forces to consolidate transactions - and take over our industry.
We also navigate the challenging terrain of the shifting landscape of the home inspection industry and the untapped potential of the data collected during home inspections. We discuss how inspectors can position themselves as gatekeepers, leveraging collected data to aid homeowners instead of selling it off to multiple vendors. As the home inspector's role evolves, we explore how they can shape a customer-for-life experience. John shares insightful ways of generating value for homeowners and creating residual income streams through partnerships with home warranty, insurance, and pest control companies.
You won't want to miss this engaging chat with John Russell as we unearth the future of the home inspection industry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
18 Sep 2023
Training Your Market, Agents, & Clients
00:40:50
In this episode, we unravel our strategies for training clients and agents about home inspections, new services, and more. And to lighten the mood, Jay puts on his connoisseur's hat and introduces us to the locally made Helderberg Winter Wheat Whiskey from the New Scotland Distillery.
Ever felt like the expectations of your clients are sky-high, thanks to popular media? We understand your pain and are here to help. We delve into the art of delivering inspection reports that not only comply with SOP, but also please clients. We emphasize the need for transparency, discussing why it's crucial to explain the inspection process to clients and agents. We also share insights on delivering a compelling "driveway speech" that helps set realistic expectations and fosters trust.
Looking to break into new markets as a home inspector? We deliver a comprehensive guide on how a driveway speech can play a pivotal role in this journey. With a focus on delivering objective and neutral opinions, we explore the importance of understanding and connecting with people in our industry. We also share tips on avoiding a "salesy" tone and underline why confidence in the quality of our service is the ultimate key to success. This episode offers a treasure trove of insights for home inspectors aiming to enhance their client interactions and anyone intrigued by the home inspection industry. Listen in and gain a fresh perspective on this fascinating industry.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
25 Sep 2023
Mastering the Art of Dealing with Know-It-Alls: A Guide for Home Inspectors
00:28:24
We all know them – the clients, or worse, their father-in-law, who think they've mastered the art of home inspection. Armed with a smartphone and a couple of YouTube tutorials, they're ready to school the pros! 😅 So listen in!
What if you could effortlessly manage know-it-alls in your professional life, particularly during home inspections? Imagine the power you'd possess if you could navigate these challenging personalities without giving in to a tedious war of proving who knows more. Welcome to our enriching conversation where our guest David and I enlighten you on how to handle such situations without losing your cool.
Our discussion doesn't just stop at dealing with know-it-alls. We dive into the intriguing world of the Dunning-Kruger effect, a psychological phenomenon where we often overestimate our knowledge, and the dangers that lurk in the presumption of knowing more than we actually do. We also examine the thin line separating a regular know-it-all from someone with a narcissistic personality disorder. As home inspectors, we often encounter clients who think they know more than us, mastering the art of dealing with these personalities is an invaluable skill.
In this exciting episode, David and I share our proven strategies on maintaining your professionalism when dealing with know-it-alls during home inspections. We offer insights on using these encounters as a mirror to reflect on our self-confidence and humility. Moreover, we provide practical tips on integrating the know-it-all into the inspection process without losing control. So, buckle up and join us for this insightful journey that promises to amplify your ability to handle challenging personalities in professional situations.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
09 Oct 2023
Will Two National Lawsuits Get Rid of Buyer Agents Forever?
00:37:39
Are buyer agents going away? Some think so, and some not. In this episode, we navigate the intricate maze of the antitrust lawsuits filed against the National Association of Realtors. In this journey, we promise you'll come away with a comprehensive understanding of the complexities of these lawsuits and their potential ripple effects on the real estate industry. Part of our discussion will reveal the controversies surrounding the buyer's agent commission and its lack of disclosure to sellers, all within the context of the Sherman Antitrust Act.
As the plot thickens, we'll ponder the emerging trend of buyers taking the home search into their own hands. Could this signal a significant shift in commissions from the seller's agent to the buyer's agent, or even the phasing out of the buyer's agent entirely? We'll dissect the necessary changes this would impose on the Multiple Listing Service (MLS), and how this could shake up the market. Pulling the curtain back further, we'll debate the merits and drawbacks of employing an attorney who charges a flat fee. So, ready to unlock the mysteries of these landmark lawsuits and their potential implications for the home inspection estate industry? Then listen in!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Oct 2023
Becoming a Captivating Speaker
00:42:35
Do you wish you could captivate your audience and deliver impactful presentations? Today on Inspector Toolbelt Talk, we're breaking down everything you need to know about public speaking for home inspectors. We explore the significance of understanding your audience and conducting thorough research, and we're also sharing some top-notch advice about how to balance timing and information flow. No more worries about cramming too much in a short span of time!
In our second segment, we dive into the nitty-gritty of creating effective presentations. We'll expose you to the power of an organized outline and the magic of visuals. Not just that, we even spill the beans on how to use private notes to supplement your visuals. And if you think that's all, wait till you hear about our unique 'three-second rule' for eye contact! It's all about bolstering your confidence and emphasizing your key points.
Finally, we take a deep dive into audience engagement and preparation. We're recommending an easy approach to long presentations: breaking them up into shorter sessions and rotating speakers to keep the audience hooked. We'll also touch upon the importance of dressing appropriately for presentations and seminars, even going as far as to suggest a personal care kit! We wrap up by highlighting the crucial aspect of genuine care in interactions. So, tune in, absorb, and get ready to transform your public speaking skills! Don't forget to check out the Inspector Toolbelt app.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
20 Oct 2023
ReportHost vs Spectora. How Does It Impact Our Industry?
01:02:34
Will the settlement between report hosts and Spectora shake the foundations of the inspection industry? Get ready to find out with Nick Gromicko and Nathan Thornberry.
We explore Spectora’s decision to settle and what it means for the larger inspection industry. We also examine the powerful dynamics that led to this settlement, and question if this was the only route to survival for Spectora. Delve into the potential for legal action by Nick and InterNACHI, the steps to obtain an injunction, and more.
As we wrap up our virtual sojourn, we consider the potential impact of a software company acquisition on the industry. It's a roller-coaster episode, replete with insights, courtrooms, and the possibility of turbulence in the industry as the fallout from the settlement continues. Buckle up for an episode that promises to unravel the complexities of the inspection industry's current scenario. Join us!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
30 Oct 2023
Inspection Reports - Mastering Efficiency and Effectiveness
01:00:43
Get ready to bolster your inspection report writing skills with this enlightening episode featuring seasoned expert, Mike Crow! With a treasure trove of wisdom gained from teaching, reviewing thousands of reports, and collaborating with attorneys and national home inspectors - Mike Crow will guide you to the path of excellence in report writing. What's more, you will gain a thorough understanding of how to efficiently carry out inspections, the right format for your reports, and the best way to follow-up after inspections.
Ever wondered how you could produce consistent, accurate reports faster? In the era of online ordering, speed is king. Tune in as we delve into means to simplify report writing without sacrificing accuracy. Mike Crow enlightens us on the art of building an efficient inspection routine, the importance of capturing all notes and images during the inspection, and completing the report on-site. You will also gain insights into the controversial debate on tense usage in inspection reports and the key role photos and videos play in safeguarding against potential liability.
Communication is the backbone of a successful home inspection. Listen to Mike Crow's take on the 'magic words' that can make your report shine or sink, and learn the art of effective and simple communication. Let's explore the power of keeping your reports simple and effective. Don't miss out on this chance to revolutionize your report-writing skills and practice with Mike Crow's seasoned insights!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
07 Nov 2023
NAR Lost - Now What?
00:28:20
Ready to explore a seismic shift in the real estate landscape and the ripple effects that are poised to transform the home inspection industry? Strap in as we unpack the recent $1.8 billion judgement that rocked the National Association of Realtors and the potential for this major shake-up to create untapped opportunities for home inspectors. The verdict is still out, but as the dust settles, we're set to explore how home inspectors could become the first point of contact for potential buyers.
We're going beyond the courtroom drama, diving headfirst into the future of home inspections and marketing. Change is afoot, and with the rise of online services and mandatory home inspection laws, the industry is in for quite a ride. We're mapping out the strategies to navigate this new landscape, highlighting the importance of a digital presence that packs a punch and brand recognition that sets you miles ahead of the competition.
Join us as we open the door to a whole new world of possibilities for home inspectors. Buckle up, because this is one ride you won't want to miss!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Nov 2023
Direct-to-Consumer Marketing for Home Inspectors
00:46:54
Welcome to a riveting conversation where we unravel the secrets of direct-to-consumer (DTC) marketing with none other than Mike Ortiz. Get ready to explore the fascinating world of digital marketing as Mike shares his invaluable expertise in leveraging Google My Business and Local Service Ads to foster relationships and generate leads. With his insights, we promise to guide you through the labyrinth of customer reviews and show you how to effectively utilize platforms like Inspector Toolbelt for your benefit.
The episode takes an interesting turn as we venture into the realm of home inspection businesses with Mike, who shares his tried and tested strategies for traditional advertising. From targeting the right customers to utilizing old-school methods like yard signs, Mike has got you covered. What's more? We discuss ancillary services such as septic inspection, solar inspection, and water quality testing, taking a deep dive into how these can be incorporated into your business model for maximum benefit.
Just when you thought it couldn't get any more exciting, we bring Artificial Intelligence (AI) into the mix. Hear first-hand from Mike about his experiences with AI in report writing and the potential he sees for AI in marketing. His insights on leveraging AI for creating unique content and enhancing visibility in Google searches are not to be missed. All this, and more, in our engaging conversation with Mike Ortiz. Tune in to hear Mike’s experiences, fears, and advice on staying ahead of the competition by using AI and creating value for customers. And of course, don't miss out on his thoughts on the role of AI in the home inspection industry. It's an episode packed with useful insights and fascinating discussions, so don't miss it!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
20 Nov 2023
Fighting To Win - Don't Roll Over for Legal Issues
00:38:31
Ever thought about the harsh reality of lawsuits in the home inspection industry? Let's explore that together in a heart-to-heart session with our guest, Philippe Heller, a seasoned veteran in home inspections based in San Diego. Philippe pulls back the curtain on his experiences in court, dispelling the fear and stress associated with legal battles and presenting a fresh perspective on the inevitability of lawsuits in this field.
We journey through the maze of liability, demand letters, and more. Philippe's experiences in litigious areas offer a roadmap for navigating the impact of claims on insurance premiums and the dilemmas of high deductible benefits. Deep-diving into the economic strategies of the industry, we discuss the necessity of a reserve fund to cover potential legal fees and missed defects refunds. The conversation turns toward the industry's fight against frivolous lawsuits and the importance of adjusting pricing and saving tactics to safeguard your business.
In the final stretch, we underscore the criticality of liability protection. We talk about the need for a strong inspection agreement, the importance of nurturing relationships with attorneys and licensed tradespeople, and the benefits of having an LLC or corporation in place. Philippe leaves us with valuable insights on setting industry standards and the necessity of adapting to technological advancements. Don't forget to subscribe for more informative and engaging conversations like this one.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
28 Nov 2023
Leveraging YouTube Shorts For Home Inspection Marketing
00:18:15
What if YouTube Shorts, rather than TikTok, held the golden key to marketing success for home inspectors? That's the question we're unpacking in this episode of Inspector Toolbelt Talk. We put this theory to the test through a series of experiments, exploring YouTube Shorts' unique strengths in audience targeting, increased engagement rate, and potential for longer-lasting views. We even share our simple yet effective formula for crafting YouTube Shorts that grip viewers' attention. Plus, we delve into how the power of hashtags has personally skyrocketed our video views.
But we don't just stop at YouTube Shorts - we're also breaking down strategies for optimizing your YouTube videos for maximum impact. We've learned that the ideal video includes a snappy, keyword-laden description and a contact point for potential clients. We also discovered that consistent posting can overcome the unpredictability of video views and that scheduling videos or using the TikTok logo in your uploads may not yield the best results. Lastly, we'll let you in on when we've found is the best time to post videos for maximum visibility. Sit back, relax, and let us guide you on how to utilize YouTube to its fullest potential in your home inspection business.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
11 Dec 2023
Crafting a Compelling Marketing Message
00:35:26
Just imagine if you could steer your client's focus from price to value in your home inspection business. What if there was a clear strategy for crafting a marketing message that shows what sets you apart? Join us in a chat with Ian Robertson and co-host David Nyman and explore this and more. We delve into the concept of a 'marketing fraction,' to shift your perspective from a pricing war to delivering distinctive value to clients. Remember, it's not always about adding more things, but rather articulating what's already there in a compelling manner.
Are you tired of the one-size-fits-all marketing strategies? Well, it's time for a change. Today, we dissect effective tailor-made marketing strategies for home inspectors. Discover the fine art of tapping into your target market, speaking to client intent, and personalizing your services. We emphasize clarity and consistency in your marketing message across all platforms, be it social media, emails, or phone calls. Community involvement could be an untapped goldmine in setting your business apart.
Ever wondered how to package your marketing message into a catchy one-liner? We've got you covered. Understand the magic behind a strong and memorable slogan, and the captivating power of humor. We encourage you to turn each reason to hire your business into a social media post, and consistently use animations or logos for branding. We're thrilled to wrap up the season and we're grateful for your continued listenership. Season four is just around the corner and we have some exciting stuff lined up. Get set to learn, grow, and make a difference in the home inspection industry with us!
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Jan 2024
2024 Home Inspection Market Outlook
00:42:18
Emerge from the storm with newfound insight as we navigate the choppy waters of the home inspection industry together. Season 4 of Inspector Toolbelt Talk kicks off with a heartfelt look back at the challenges we've faced and an energizing perspective on the resilience that defines our community.
We're not just recapping the past; we're charting a course for success in an evolving landscape. The real estate market's anticipated spring rebound and the Federal Reserve's deft hand could be the winds that guide us forward, with interest rates potentially settling at a welcoming 6%.
Join us as we peer over the horizon at the Silver Tsunami, considering the impact of baby boomers' real estate decisions, and the changing work trends that might reshape our beloved industry. We'll dissect the implications of municipalities fighting against vacant properties and the rise of single-family home rentals, equipping you with the strategies to sail smoothly through these changes. Lean in with us as we offer an encouraging forecast for the steadfast inspectors poised to reclaim stability in the market, projecting an upswing as we steer toward the promising shores of spring 2025.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
21 Jan 2024
Breaking Into Commercial Inspections - With Dillon Winiecki
00:44:24
Join us as we talk about commercial inspections with Dillon Winiecki, the mastermind behind Arizona Commercial Property Inspections. This episode is a treasure trove of insights for anyone itching to crack the code of commercial inspections—a niche that is as lucrative as it is demanding. With Dillon's expertise, you'll learn the ropes of establishing yourself in the commercial inspection industry.
Dillon walks us through how organizations like CCPIA aren't just allies but essential in providing the resources and training critical to flourishing in this domain. Get ready to absorb wisdom on robust reporting, cost estimation expertise, and the continuous learning that ensures you're always in step with the expectations of discerning commercial clients.
Finally, allow us to guide you through the labyrinth of strategic marketing and adept navigation within the commercial real estate industry. This is where the rubber meets the road, with Dillon's firsthand experiences in building relationships with engineers, understanding the lingo of brokers, and making informed decisions when it comes to subcontracting. It's a candid look into the art of standing out in a competitive space, rounding off with a heartfelt nod to Dillon's contributions and a teaser of the invaluable discussions that lie ahead for our listeners.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
22 Jan 2024
How To Be Successful As a Solo Inspector
00:42:48
Randy Lima of Integrity Home Inspections USA is on the show this week - tune in as he recounts the benefits of running a lean, quality-driven business—where the fusion of expert work-life balance meets the mastery of a one-man operation. It's an episode that redefines success, illustrating the profound impact of focusing on personal satisfaction rather than relentless expansion.
Randy reveals his approach to standing out: premium services and confident pricing. This isn't just a discussion on dollars and cents; it's a masterclass in cultivating a brand that emanates value, expertise, and unwavering professionalism. Join us to learn how a clear understanding of one's worth and a refusal to participate in price wars not only elevates your business presence but also aligns you with clients who truly appreciate the distinction of top-tier service.
Wrapping up, our conversation with Randy takes a deep dive into the soul of customer relationships and the art of setting industry benchmarks. He shares how maintaining high standards and making strategic choices—like opting out of weekend work—doesn't lead to lost opportunities but rather to a clientele that respects and awaits quality. Whether it's pricing insights or how to be successful as a solo inspector, this episode is a trove of wisdom for the home inspector or service professional charting a path of solo success. So, join us for an exploration of storytelling and strategy that may just inspire you to shape your own thriving operation.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
31 Jan 2024
Social Media Trends for 2024
00:43:49
Show Notes:
Join us for our discussion with Daniel King from Inspector Media as we uncover the social media trends of 2024 for home inspectors. In this episode, Daniel shares his journey through the evolving digital landscape, drawing on his experiences since 2007. Don't miss our deep dive into the power of social media videos in 2024, including the rise of platforms like YouTube Shorts and TikTok and how they are revolutionizing client engagement.
Discover how to leverage hashtags and content trends to capture the right audience and create genuine connections through reaction videos. We also delve into the "uncanny valley" of AI-generated images and their impact on brand perception. Plus, learn essential strategies for local businesses to enhance their online presence through SEO and personal engagement. Tune in for this enlightening episode that will equip you with the tools and insights you need to thrive in the ever-evolving world of social media marketing.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
06 Feb 2024
How To Hire Inspectors
00:46:27
Ever wondered how to turn your solo home inspection venture into a thriving team operation? Mike Ortiz joins us to reveal the blueprint for scaling your inspection business by recruiting the right talent and fostering a culture that values growth and quality. Listen closely as we offer an insider's look at the strategic timing of expansion, the importance of HR and payroll systems, and the transformation from independent inspector to dynamic leader.
We dissect the art of recognizing potential and how to utilize it. Mike imparts wisdom from his hands-on experience, sharing how to craft a compelling job profile and the unexpected advantages of teaching to find hidden gems. The dialogue turns to the delicate task of onboarding, where the intertwining of technical skill and interpersonal finesse is paramount. This episode also offers a window into the human aspect of home inspection, where communication is just as critical as the inspections themselves.
Finally, we tackle the backbone of any successful operation: fostering a motivational work environment. We outline how to build an incentive program that rewards initiative and loyalty, while emphasizing the necessity of a balanced work-life rhythm. We discuss the value of investing in continuous education and the role of HR and accounting services in smoothing out operations. With these insights, you're equipped to navigate the world of home inspection team building with confidence and clarity. Join us for a conversation that could redefine the foundation of your business.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
16 Feb 2024
How To Become a Successful Commercial Inspector
00:39:25
Learn more about the lucrative landscape of commercial inspections with Rob Claus, the brilliant Director of Education for CCPIA. Our latest episode of Inspector Toolbelt Talk is a treasure chest of insights for seasoned home inspectors contemplating an expansion into the commercial realm, or for novices eager to carve out a niche in this dynamic industry. Rob brings to light the allure of commercial clients, the tact needed for drafting proposals that shield you from litigation, and the finesse of tailoring agreements with precision. His anecdotes from an impressive repertoire of thousands of inspections, including colossal projects like shopping centers, are nothing short of a masterclass in scaling your business strategically.
Listen in as Rob unlocks the secrets to a less physically demanding - yet more profitable aspect of inspection services, where projects can span from a week to several months and command fees that reflect their complexity. Rob doesn't hold back as we discuss the nuts and bolts of pricing strategies, the benefits of hiring versus contracting, and the indispensable armor that is a well-crafted insurance policy. This episode doesn't just skim the surface—it provides a deep well of knowledge for anyone ready to elevate their inspection game, brought to you by a veteran who has been there, climbed that ladder, and surveyed the vast territory of commercial inspections. Join us, and transform the blueprint of your career with the expertise and experience shared by Rob Claus.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
21 Feb 2024
What's Changing In Our Industry
00:43:18
Learn where the inspection industry is headed and what needs to change with our guest, Nathan Thornberry. From his teenage house-flipping ventures to navigating the choppy waters of today's industry, Nathan's wealth of experience offers a treasure trove of insights for anyone with a stake in property. As the real estate seas grow turbulent with rising interest rates and shrinking inventories, we dissect the decline in inspection volumes and the strategic evolution from solo operations to larger multi-inspector firms.
Tune in for an episode on overcoming the industry's challenges—a must-listen for home inspectors and others looking to broaden their horizons. We compare the resilience of diversified businesses like McDonald's to the adaptability required in the home inspection sphere, as inspectors cast wider nets with ancillary services. The conversation reveals how such innovation can not just buffer against economic downturns but also position businesses at the forefront of the industry, even as the floodgates open for new entrants.
As we wrap up our dialogue with Nathan, we scrutinize the effects of foreclosures on the industry's pulse, reflecting on the 2008 financial crisis and the distinctive market dynamics of homestead states. This episode peels back the layers of market complexities, offering a glimpse into the cyclical nature of real estate and the potential for a resurgence in the home inspection sector. For professionals eager to understand and harness the ebbs and flows of the market, this episode is an invaluable compass.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
26 Feb 2024
How To Bid Commercial Inspections
00:49:13
Unlock the secrets to crafting winning bids in the commercial inspections world with the wisdom of industry expert, Lance Coffman from Focus Building Inspections. Our conversation peels back the layers of what it takes to not only survive but thrive in this niche. Lance generously spills the beans on his proven strategies, from gathering essential property details to positioning yourself as a business consultant that clients can trust with their financial goals.
As we wade through the complexities of tailoring bids and proposals, Lance shows us the subtleties that make or break a commercial inspection deal. Lance's approach to transparently listing services and procedures on his website illustrates the paramount importance of building customer trust. He meticulously details the discernment needed to distinguish between assessments and inspections, and the finesse required in crafting proposals that resonate with clients.
The conversation takes a practical turn as Lance shares anecdotes from the field, providing a vivid look into the day-to-day challenges and triumphs of commercial property inspections. Lance's mentorship extends to his peers, guiding them through the intricacies of project assessments and pricing. Join us for this masterclass in commercial inspection proposals and take your expertise to new heights.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
01 Mar 2024
Get Past "The Stall"
00:21:52
Ever hit that frustrating plateau where your home inspection business just won't budge? You're not alone. In my latest chat, we take a deep dive into overcoming the dreaded 'stall' that so many of us face. By sharing insights from my own journey, I'll guide you through the steps of incrementally getting through a plateau. It's about getting comfortable with the uncomfortable, and I'm here to walk you through those paces.
This episode isn't just theory; it's a practical playbook for scaling new heights in your home inspection career. Through experience and strategic advice, you'll discover the power of expanding service territories, the wisdom in hiring part-time inspectors with trade expertise, and the impact of fine-tuning your business model for efficiency and success. So, gear up for a session packed with actionable insights and remember, your journey to breaking through business barriers is just an episode away.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
05 Mar 2024
Home Inspection News - Spring 2024
00:40:57
Unlock the latest news in the home inspection industry shake-up as Beon and Ian dissect the biggest things going on. Carson Dunlop being bought, Spectora being partially bought, the market changing, and much more. We're witnessing a pivotal moment with insurance companies betting big on home inspection firms, which could redefine how we handle data and approach market dynamics. Stay ahead of the curve with our insights into the latest legislative updates poised to send ripples across our professional waters.
Feel the pulse of the industry as we navigate the drama amidst the Wagstaff brothers' software company sale. This (possible) $45 million deal has sparked a firestorm of emotions. This episode is a must for anyone craving to understand the delicate dance between growth and loyalty in the tech side of home inspections.
Finally, adapt and overcome with us as we explore the strategies inspectors like you are employing to stand out in the evolving industry landscape. Whether it's embracing the 'boutique' approach or weighing the pros and cons of new home inspection warranty plans. And with an eye on privacy concerns, we're evaluating the new moves by warranty companies to (as they put it) protect your clients' data - but we get into that a bit as well. Join us for a journey through the triumphs and trials that define the home inspection world today.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
17 Mar 2024
Boutique, Branding, & Success
00:39:57
Sean Garvey, the mastermind behind Dwellinspect, steps in and shows us the power of good branding and being "boutique". He joins us to unravel the secrets of crafting a powerful brand identity, and we dig into his personal narrative of building a business that not only grows but thrives through strategic branding. Together, we dissect the pitfalls that inspectors often tumble into and how to sidestep them with consistent messaging and professional imagery that can turn a company into an industry benchmark.
Remember the last time you walked into a business and instantly felt like you belonged? That's 'Unreasonable Hospitality' at work, and it's the golden ticket to elevating your business above the competition. Recounting tales from my bartending days in Waikiki to an encounter with a unique barber shop, Sean helps us to extract the five golden rules that any business—big or small—can employ to create an unforgettable brand experience. It's about those personal touches, unwavering attention to detail, and ensuring your service is so exceptional, customers can't help but pay a premium for it.
Finally, we plunge into the delicate art of fostering client relationships that stand the test of time, with insightful references to Dale Carnegie and the understanding of parasocial relationships. Sean lays out the strategies that not only win clients over but keep them coming back for years to come. On top of that, we tackle the thorny issue of rebranding—when to do it, how to do it, and why it's a decision that shouldn't be taken lightly. Tune in and equip yourself with the wisdom to build not just a business, but a legacy that resonates through every client interaction and every choice you make for your brand.
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.
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